Spice QT-68 User‟s Manual

Spice QT-68 User‟s Manual
Spice QT-68
User‟s Manual
1
ALL RIGHTS RESERVED
Spice Mobility Ltd. ©2010. All rights are reserved. No part of this
document can be reproduced without permission. All trademarks and
brand names mentioned in this publication are property of their
respective owners.
While all the efforts have been made to ensure the accuracy of contents in
this manual, we presume no responsibility for errors or omissions or
statements of any kind, whether such errors are omissions or statements
resulting from negligence, accidents, or any other cause. We operate a
policy of continuous development and reserve the right to make changes,
modifications
and
improvements
to
the
phone,
phone
features/specifications or any of its parts without prior notice.
Your device may have preinstalled bookmarks and links for third party
internet sites and may allow you to access third party sites. These are no
affiliated with Spice, and Spice does not endorse or assume liability for
them. If you access such sites, take precautions for security or content.
The limited warranty does not cover user manuals or any third party
software, settings, content, data or links, whether included/downloaded
in the product, whether included during installment, assembly, shipping
or any other time in the delivery chain or otherwise and in any way
acquired by you. To the extent permitted by applicable law(s), Spice does
not warrant that any Spice software will meet your requirements, will
work in combination with any hardware or software applications provided
by a third party, that the operations of the software will be uninterrupted
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or error free or that any defects in the software are correctable or will be
corrected.
Note: User‟s Manual is provided just to guide the user about the
functionality of the phone. This does not seem to be any certificate of
technology. Some functions may vary due to modifications and
up-gradations of software or due to printing mistake.
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TABLE OF CONTENTS
SAFETY PRECAUTIONS ............................................ 7
PHONE OVERVIEW .................................................. 11
GETTING STARTED .................................................. 17
TEXT ENTRY .............................................................. 26
CALLING ..................................................................... 28
MENU ........................................................................... 33
PHONE BOOK ............................................................ 33
MESSAGE .................................................................. 35
CALL HISTORY .......................................................... 45
USER PROFILE .......................................................... 47
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MEDIA CENTER ........................................................ 48
FUN SPICE................................................................. 56
SETTINGS .................................................................. 61
FILE MANAGER ......................................................... 73
ORGANIZER ............................................................... 74
SNAPTU...................................................................... 75
YAHOO ZONE ............................................................ 76
SERVICES .................................................................. 76
NIMBUZZ ................................................................... 78
VUCLIP....................................................................... 79
EXTRA ........................................................................ 79
APPENDIX I TROUBLESHOOTING ...................... 82
APPENDIX II ABBREVIATIONS AND
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EXPLANATION .......................................................... 90
6
SAFETY PRECAUTIONS
Please read the following safety guidelines before using the
phone.
Do not use the phone while you are driving. Pull over
and stop your automobile to dial or listen to a phone
call.
Do not place magnetic storage media near your phone.
Radiation from the phone may erase the information
stored on them.
Keep your phone and its accessories away from
children. Do not allow children to use your phone
without guidance. Small parts such as the SIM card,
dust cap, lens ring and lens cap as well as the microSD
card can be dismantled and swallowed by small
children.
Mobile phones can interfere with the functioning of
medical devices such as hearing aids or pacemakers.
Keep at least 20 cm (9 inches) between the phone and
pacemaker. When using the mobile phone hold it to the
ear which is furthest away from the pacemaker. For
more information, consult your doctor.
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Permanent hearing loss may occur if you use
earphones or headphones at high volume. You can
adapt over time to a higher volume, which may
sound normal but can be damaging to your hearing.
Set your volume to a safe level. If you experience
discomfort or buzzing in your ears, reduce the
volume or discontinue use of your earphones or
headphones.
Use only original batteries and charging devices,
otherwise you may risk serious damage to health and
property. Battery can cause property damage, injury or
burns if a conductive material, such as jewelry, keys or
beaded chains touch exposed terminals. The material
may complete an electrical circuit and become quite
hot. Take extra care while handling any charged
battery, particularly when placing it inside your
pocket, purse or other container with metal objects. Do
not dispose of batteries in fire as they may explode.
Do not touch the charger, power cable or socket with
wet hands. This may cause an electric shock.
Do not put your phone in a high-temperature place or
use it in a place with flammable gas such as petrol
pumps.
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Notice:




Do not dismantle the device or accessories otherwise, manufacturer
is not liable to pay for damages as the device and accessories are not
covered by warranty.
Please back up your important data timely and keep them properly.
The company is not liable for any failure to call or loss of data due to
mis-operation, poor signal or power cut, etc.
All the screens in this manual are for reference only, and some
contents actually displayed may depend on the presetting of the
service provider or the network operator, or the SIM card. If any
functions referred to in this manual are different from those of your
phone, please follow your phone.
Improper use will invalidate the guarantee! These safety
instructions also apply to original accessories.
UNDERSTANDING YOUR PHONE
General Phone Info
Spice QT-68 is a multi SIM phone that encloses features, such as optical
track pad, WIFI, EDGE, Java, E-Mail, 3.2 MP Camera, Video Player, Audio
Player, FM Radio etc. This phone is provided with two SIM slots for two
different SIM cards. The SIM card inserted in the slot1 is called Master
SIM, and the other one in the slot2 is known as Slave SIM. The phone
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supports 2 T-flash cards of up to 8GB each.
Technical Specifications
Battery
1000 mAh
Charger
Input: AC100-240V
Output: DC5.0V-500mA
Dimensions
111×60×11.7
Weight
70g
Screen
Size: 2.4"
Resolution: 320*240
Screen: TFT
Standby Time*
667 hrs
Maximum Talk Time*
240 min
Radiation Level
2W
* The standby time and maximum talk time depend upon the network
signals and settings.
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Phone Overview
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Communication Control Keys
Master SIM key is used to make a call after a number has been entered in
the idle screen, or to answer an incoming call. In idle screen, press Master
SIM key to view call logs of Master SIM card.
End key is used to end a call or to quit the menu and return to the idle
screen. Press and hold the End key for about three seconds to turn on/off
the phone.
Touchpad
The Touchpad built in your phone is a new technology based on optical
guidance. The Touchpad can be used for 5 way navigation i.e right, left, up,
down and select.
Left and Right Soft Keys
In the idle screen, press the Left Soft Key to view the call logs of Slave SIM
card.
In the idle screen, press the Right Soft Key to directly access the phone
book.
Number Keys
In the idle screen, press number keys (0-9) to enter numbers.
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In the idle screen, press and hold number keys (2-9) to start speed dial.
Asterisk Key
In the idle screen, press the asterisk key to enter "*".
Hash Key
In the idle screen, press the hash key to enter "#".
Input Switch Key
In the text editor screen, use Input Switch Key to toggle between input
methods numeric, normal and smart.
Shift Key
Input capital letters or small letters in any input mode.
Fn Key
Press the Fn Key once to input the digit or symbol labeled in the keypad
temporarily.
Press the key twice to input the digit or symbol labeled in the keypad
permanently.
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Camera Key
Press to launch the camera in standby mode.
Space Key
In the standby mode, press and hold the Space Key for about 3s to directly
access the FM radio module.
Insert a space character in any text editor screen.
Message Key
In the standby mode, press the Message Key to access the message screen
directly.
SYM Key
In the standby mode, press and hold SYM Key to activate/deactivate the
Silent mode.
In the standby mode, press RSK and then the SYM key to lock the keypad.
To unlock the keypad press the RSK and then the SYM key.
Enter Key
Press the Enter Key in the text editor screen to add a new paragraph.
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Del Key
Press the Del Key once to delete the last character in the display, long
press it to delete the characters consecutively.
Icons displayed on the main screen (Icons may be changed without
further notice)
The table below lists the icons that may appear on the status bar. Apart
from the icons for signal strength level and the power, other icons are
displayed as per the current mode and priority of the phone.
Icon
Indicates
Network Signal strength.
A new text message is received.
A new multimedia message is received.
MP3 player is running in the background.
Alarm activated.
Keypad locked.
Battery power level.
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The call forward function is activated.
General profile activated.
Outdoor profile activated.
Silent profile activated.
Missed call(s).
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Getting Started
What is a SIM card ?
While registering your mobile phone number, you will be provided with a
SIM card (Subscriber Identity Module) by your network operator.
The SIM card has information, such as phone number, PIN (Personal
Identification Number), PIN2, PUK (PIN Unlocking Key is the password to
unlock PIN), PUK2 (password to unlock PIN2), IMSI (International Mobile
Subscriber Identity) number, network information, phone book data, SMS
data and so on reserved for your use. If it is lost, contact your network
operator immediately for help.
PIN Code
PIN is usually a 4 digit password provided by your network operator. It is
usually 4 digits. When you input the PIN code, the screen displays “*” to
replace the number entered.
PIN is used to access the SIM card. If the PIN protection function is
enabled, the screen will display “Enter PIN” each time the phone is
switched on. You can deactivate this feature but this may result in the
unauthorized use of the phone. Some network operators do not permit
deactivating the control.
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PIN2 Code
PIN2 is required for some specific functions provided by the network, such
as the charge information.
Note: If you enter the incorrect PIN three times in a row, the SIM card will
be locked. Please contact your network operator immediately for decoding
the PIN. Attempting to decode it yourself may result in the permanent
failure of the SIM card.
PUK Code
PUK (8-digit) unlocks a locked PIN. If you enter the PUK incorrectly ten
times in a row, the SIM card will become invalid. Please contact your
network operator for a new SIM card.
Inserting the SIM card
1.
2.
3.
4.
Press and hold the end key to turn off the phone.
Remove the battery cover and then the battery.
Insert the SIM card into the card holder. Ensure that the cut corner
is at the top left and the metal contacts face the phone.
Re-insert the battery. Place the battery cover and slide it forward
until the latch catches the cover.
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Note: A SIM card can damage easily if its metal contacts are scratched.
Therefore, take special care while holding or inserting it and keep it away
from small children.
Battery Charging
The battery is not fully charged when first unpacked. It takes three
charging-discharging cycles for the battery to reach its peak performance.
The battery can be charged and discharged hundreds of times. However,
the capacity of the battery will be reduced each time it is charged/emptied,
and it will eventually wear out. When the talk time and the standby time
are noticeably shorter than normal, replace the battery. Use original
batteries and charging devices only.
Unplug the charger from the outlet and the phone when not in use. Do not
leave a fully-charged battery connected to a charger because overcharging
may shorten the life of the battery.
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If the battery is completely discharged, the charging may not start
immediately when you plug in the connector. Wait for 10 to 15 minutes for
the phone to begin charging.
Use the battery only for its intended purpose. Never use any charger or
battery that is damaged.
Do not short-circuit the battery. An accidental short circuit may occur
when a metallic object, such as a coin, clip or pen causes the direct
connection of the positive (+) and negative (-) terminals of the battery, for
example, when you carry a spare battery in your pocket or purse. Short
circuit may damage the battery and the connecting object.
Storage at too high or low temperatures will result in a gradual capacity
loss. As a result the operating time of your mobile phone may be
considerably reduced, even after the battery is fully charged.
Do not dispose of the battery in a fire as it may explode. Batteries may also
explode if damaged. Dispose off the unwanted batteries and phones as
permitted by the laws in your countries.
Talk and standby time of the battery varies depending upon the signal
strength of the network, parameters set by the network operator and
usage of the battery.
Battery
QT-68 comes with a 1000mAh battery, which gives about 667 hours of
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standby time (under tested conditions) so that you can keep in touch with
your loved ones for many days without charging the battery.
* Note: The actual operation time of a battery varies depending upon the
operation mode, network settings and call settings.
Follow the below mentioned steps to charge the battery:
1.
2.
3.
Connect the charger to the connection jack of the phone in proper
direction, and connect it to the main socket.
The phone displays "Charger Connected!" and starts charging. The
battery icon dynamically displays the charging process. In switch-off
state, the phone dynamically displays the charging process.
When the battery is fully charged, the charging process stops
automatically, and the battery icon indicates full grid on the screen.
After the battery is fully charged, remove the charger from the phone
and socket as soon as possible.
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Note:

After the phone has run out of battery, we recommend that you
recharge the battery on time. If you do not recharge the battery
within two days, the phone may enter the slow charging mode. When
you recharge the battery, there may be no display temporarily. After
about 10 minutes, the charging indicator icon is displayed on the
screen of the phone. If you do not recharge the battery for more than
two days, the battery may enter the deep discharge protection state.
Thus, in order to get the battery into normal charging mode quickly,
we recommend that you charge the battery on an adapter to activate
the battery for charging, and then charge the battery with the phone.
Alternatively, you can charge the battery with the adapter.

Do not change the parts and accessories of the battery yourself or
take off the battery cover for safety.

Use only original batteries and charging devices. Otherwise you may
risk serious damage to health and property.

The temperature recommended for charging a battery is 10°C to
55°C. Do not charge battery in too high or too low temperature.

Do not use the phone while charging.

It takes approximately four hours to fully charge a battery. Remove
the charger quickly after the battery is fully charged.
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
After pulling out the battery system date and time will reset to
default values (factory settings).
Memory
QT-68 supports dual memory cards of 8 GB each which allows you to save
any kind of data, such as music, videos etc. The maximum memory space
supported by the two SDcard is 16 GB.
T-Flash/Micro SD card: It is a type of memory card.
Insert T-Flash card into mobile phone
Multi SIM:
This phone supports Multi-SIM (GSM+GSM) card with dual-standby.
When in Multi SIM Mode:
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a) You can make or receive calls from/at Master SIM card/Slave SIM card,
b) You can send or receive SMS/MMS from Master SIM card/Slave SIM
card,
c) You can reply/forward SMS of Master SIM/Slave SIM of the phone from
other SIM,
d) You can access Phonebook / Call Logs of Master SIM card/Slave SIM
card,
e) You can access WAP/GPRS (for internet access on phone) on Master
SIM card/Slave SIM card.
Stand By Mode Settings:
Note: This phone supports Dual SIM, Dual standby but single calling i.e if
you make a call from master SIM card then you cannot receive call on
your slave SIM card at the same time or vice versa. Hence incoming /
outgoing / call conference / call swap on any other master SIM card/slave
SIM card is not possible.
Switching the phone on
Press and hold the end key to turn on/off the phone. The phone will
automatically search for the network, if there is no password protection
for the SIM card and the phone. After the phone has been registered on
the network, the name of the service provider will be displayed on the idle
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screen. Then you can make or answer a call.
The phone remains in the searching state if it fails to find the available
network system.
If your phone asks for a password when it is switched on, then enter the
correct PIN code and press the left soft key or the OK key to confirm. After
being unlocked, the phone will display the name of the registered network
and the signal strength. Contact your network operator if you do not know
the PIN code. The default password of the phone is “1122”.
When you switch on the phone and it displays “Insert SIM Card” on the
screen, press and hold the end key to turn the phone off, and check
whether the SIM card is properly inserted.
Switching off the phone
Press and hold the end key to turn off the phone. After the switch-off
animation is displayed on the screen, the phone will be switched off.
Do not attempt to turn the phone off by directly taking out the battery.
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Text Entry
This phone supports the QWERTY keypad, which is the most useful
function for editing text.
Traditional Entry Mode
Press the keys to enter the corresponding characters, which are labeled on
them.
Smart Entry Mode
Press each key associated with the letter you want to enter only once. The
words you have entered appear at the bottom of the screen.
Set Default Input Method
Set the preferred input method by entering in the Main Menu > Settings >
Phone Settings > Pref. Input Methods. The preferred input method is
the default input method each time when you enter the text editor screen.
Changing the Input Method
In the editing screen, select Options > Input Method to directly select the
required input method. The current text input method is indicated in the
upper left corner of the display screen.
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Press Input switch key to switch the input method between Normal,
Smart and Number entry mode.
Press Shift Key to switch between upper case and lower case.
Insert Symbols
Press the SYM key and select the required symbols.
Press FN Key once to input the symbol labeled in the keypad temporarily,
press it twice to input the symbol labeled in the keypad permanently.
Insert a Space
In any text input mode press SPACE key to insert a space character.
Delete Character
Press RSK (Clear) once to delete the last character on the display, press
and hold it to delete all entered text.
Press the Del key once to delete the last character in the display, long
press it to delete the characters one by one.
Add New Paragraph
Press Enter key to add a new paragraph.
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Calling
Making a Call
In idle screen, enter the phone number and press the Master SIM key to
make a call by the master SIM.
Making an International Call
1.
Press the plus key “+” to enter “+”.
2.
3.
Enter the country code, area code and phone number.
Press the Master SIM key to make a call by master SIM.
Dialing an Extension Number
Enter the number, and press the P key to enter “P”, or press the W key to
enter "W".
Then enter the extension number.
Press the Master SIM key to make a call by master SIM.
Correcting a key-in Error
Press the right soft key to delete the last character on the display. Press
and hold it to clear all entered text.
Making a call from Phone book
1.
In idle screen, press the right soft key to enter Phonebook list, or
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enter the menu and select
Phonebook.
2.
Enter the quick search screen, scroll and select a contact name.
This quick search function is advanced option and is hence known
as Intelligent Quick Search. Just type the first character of the name
in the quick search and you will get all the contacts matching your
entry.
Press the “Master SIM key” to make a call by the master SIM.
Dialing a previous number
1.
In the idle screen, press the Master SIM key to view call logs of
master SIM card, and press left soft key to view call logs of slave
SIM card. Press the up and down direction keys to select a number.
2.
Press the Master SIM key to make a call by the master SIM.
Dialing a speed dial number
In the idle screen, press and hold the corresponding number (2-9) to make
a call. Note that number key 1 is reserved for the voice mail number (to get
Voice mail number, please contact your Service provider).
To set speed dial,
1.
Go to Phone book > Ok key > Phonebook Settings > Speed dial >
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select On to enable this function.
2.
Edit the speed dial numbers in Phone book > Ok key > Phonebook
Settings > Speed dial > Set number > OK > Edit.
Listening to voice mail
Press and hold number key 1.
You need to set the voice mail number and store it in your phone. To set
the number, go to Message> Message settings Text message >
Master/Slave SIM Message settings > Voicemail server, select Options
and then Edit.
Answer a call

Press the Master SIM key.

Press the left soft key to receive the call.
Mute the Incoming Call
Press the RSK.
Reject a call
Press the end key.
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End a call
Press the end key.
Call Options
Press Options during a call for more options. Options vary depending on
the current situation.
Hold
Call
Single
Hold the current call.
End
Call
Single
End the current call.
New call
Add a new call and talk with more than one person
at a time.
Phone book
Use Phone book to search for numbers.
Call history
View call logs of master or slave SIM card.
Message
Read/write a message during a call.
Sound
recorder
Record the call.
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Background
sound
The phone adds an additional sound of your
choice in the conversation.
Mute
This function does not let the caller on the other
side hear your voice temporarily.
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Menu
Phone Book
The phone provides two kinds of storage media: Master/Slave SIM card
and phone. The phone can store 2000 entries with multiple fields. The
capacity of the phone book on your master SIM card/slave SIM card
depends on the type of master SIM card/slave SIM card provided by your
network operator.
Enter a number in the idle screen and press OK key to save the number.
Select the storage location. Then the edit interface appears. If you want to
save the contact in the Master SIM then select Master SIM card or else
select Slave SIM to save the contact in the Slave SIM. If you select SIM
card you need to edit the number only. If you select phone you need to edit
the items that you can set in the phone book settings, including name,
number, home number and so on.
In the idle screen, press the right soft key to directly access the
phonebook.
The small icon on the left of the phone book list indicates whether the
record is stored on the master SIM card, the slave SIM card or the phone.
View
View the detailed information of the record.
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Send message
Send SMS/MMS after selecting a designated
number.
Call
Dial phone number by the master SIM card Call
or slave SIM card Call.
Edit
Edit the options included in a phone book record.
Delete
Delete the record.
Copy
Copy the record from the current storage to the
other storage.
Move
Move the record from the current storage to the
other storage.
Send VCard
Send vCard by SMS/MMS or save it to file.
Add
Blacklist
to
Mark several
Add the selected contact to the black member.
Select multiple contacts for operating at a time.
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Caller groups
A caller group is the combination of phone
settings that are used to identify a particular
group of records. The phone provides five call
groups: Friends, Family, VIP, Business and
Others. You can manage and edit the details of
caller groups.
Phonebook
settings
View the memory status. Set the default storage of
new numbers, My number and other useful
functions.
You can also set caller ringtone or picture by setting the parameters of
caller groups.
Message
The phone supports Short Messaging Service (SMS) and Multimedia
Messaging Service (MMS). You can send text/multimedia messages and
manage the messages that you send and receive.
If the memory for short messages is not full, short messages will be
directly saved in the SIM card. A flashing icon
the main screen if the memory is full.
will appear on the top of
The phone also supports Multimedia Message Service (MMS), which is a
network service. It enables you to send messages with images, sounds
and text. You can ask your service provider for the availability of this
35
service in your phone. You may need to subscribe for the service to your
network operator before sending and receiving multimedia message. All
multimedia messages are stored in the phone memory. The SIM card
cannot store multimedia messages. If the memory for MMS is full the
phone cannot receive the new messages. Please delete the unnecessary
MMS and download them manually.
Write (Text/Multimedia) Message
Create and edit the Text/Multimedia message in the “Write message”
menu.
Create a new text message.
1.
Go to Main Menu > Message > Write Message
2.
Write the message you want to send.
3.
Press the left soft key (Options) and then select Advanced to add
the required items, including text template, attachment contact or
bookmark.
4.
Press the LSK (Options) and select Send to or press OK key to
navigate to Send SMS screen.
5.
Enter the recipient numbers in Enter recipient option or attach the
recipients from the phonebook list.
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6.
Press OK key and then select From Master SIM/Slave SIM to send
the SMS.
Create a new Multimedia message
1.
Go to Main Menu > Message > Write Message to navigate to
message editor screen.
2.
Press LSK (Options) and then select Switch to MMS to make this
message to be MMS.
3.
Press LSK (Options) and then select Add subject to edit the subject
of this MMS.
4.
Press the LSK (Options) and select the items you want to send,
including images (Add picture), audios (Add sound), video clips
(Add videos) and files in other formats (Add attachment), also
organize slide (Add slide before/after) and so on.
5.
Press the LSK (Options) and select Send to or press OK key to
navigate to Send MMS screen.
6.
Enter the recipient numbers in Enter recipient option or attach the
recipients from the phonebook list.
7.
Press LSK (Options) and select Changes to Cc/Bcc, edit the MMS to
be carbon copied or blind carbon copied to.
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8.
Press OK key and then select From Master SIM/Slave SIM to send
the MMS.
Inbox
All received short/multimedia messages are saved in inbox.
View
Read the message content.
Reply
Reply the short/multimedia message.
Call back
Make a call to the sender.
Forward
Forward this short/multimedia message to others.
Delete
Delete the short message.
Delete all
Delete all the messages stored in inbox.
Mark
unread
Advanced
as
Make the message to be unread one.
Copy or move messages.
You cannot receive new messages if the message memory is full. Delete
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unnecessary messages.
Drafts
You can save a short/multimedia message as draft while creating it. When
you press End/Back key in editing screen, it will save the message in
Drafts automatically.
Outbox
Short/multimedia messages failed to be sent are saved here.
Sent Message
Short/multimedia messages that have been sent successfully are saved
here.
Archive
The short/multimedia messages can be copied from Inbox, Sent message,
Drafts and Outbox and saved here.
Delete Messages
Delete the selected message folder or all the messages folders.
Email
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Before sending or receiving emails, you need to create and activate an
email account.
Creating an Email Account
1. Select Menu > Message > Email > Email accounts.
2. Press LSK (Options) and then select New account.
3. Set the related parameters in sequence.
After setting an item, press LSK (Options) and then select Next to
proceed to set other items.
4. Press LSK (Options) and then select Done to save the email account.
Activating an Email Account
1. Select Menu > Message > Email > Email accounts.
2. Select an email account.
3. Press LSK (Options) and then select Activate.
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Writing and Sending an Email
1. Select Menu > Message > Email > Write email.
2. Select To, Cc, or Bcc to add the email address of a recipient.
3. Select Subject to edit the email subject.
4. Select Attachments to add an attachment. Maximum of three
attachments can be added to an email.
5. Set the email priority.
6. Select Content to edit the text contents of the email.
7. After editing, press LSK (Options) and select Done.
8. Press LSK (Done) to select from the following options:

Send: to send the email.

Send and save: to send and save the email.

Save to Drafts: to save into Drafts and quit the editor screen.
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
Quit without saving: to quit the Email editor screen with saving.
Broadcast Message
Broadcast messages are messages that your network operator broadcasts
to all users within a particular area, such as weather forecast and
transportation information.
Receive
Mode
Enable or disable the function.
Read
Message
Scroll to read broadcast messages.
Languages
Set language for cell broadcast information. Only
information in the set language can be received.
Channel
Settings
Select the channel of cell broadcast.
Templates
There are 10 pre-defined short phrases stored in the phone. You can send,
edit or delete these common phrases. Further, there are five preset
multimedia messages, which can be viewed and send. You can also make
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new multimedia messages from the samples available in your phone.
Message Settings
Set the following settings for short messages.
Profile
Settings
Set profile name, SC address, validity period and
message type.
Voicemail
server
Please see the explanation below this table.
Common
Settings
Enable or disable the delivery report and reply path
of short messages.
Memory
Status
View the memory usage ratio of the SIM card and
phone for short messages.
Preferred
Storage
Set to save short messages to the SIM card or to the
phone. By default messages are saved in the phone
memory.
Voice Mail Server
Dial the voice mail number to access your voice mail. The number is
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provided by your network operator.
Call Voice Mail
Connect to the current voice mailbox number.
Edit
Add or change the voice mailbox number.
Note: The voice mail function requires network support.
Set the settings of multimedia messages.
Set the network settings included by the service operator in Profiles.
Compose
Set how a multimedia message is composed,
including creation mode, picture resizing, Best slide
duration, auto signature and Signature.
Sending
Set the validity period, delivery report, read report,
priority, slide timing, delivery time and whether to
save the send MMS for sending multimedia
messages.
Memory
Status
View the memory usage ratio, used space and free
space for multimedia messages.
Schedule SMS
44
The phone will automatically send the SMS at the time predefined by you.
Call History
In the idle screen, press the Master SIM key to directly access the call
history.
Master card call history
In the idle screen, press the Master SIM key or go to Call history > Master
SIM call history > Master SIM missed calls, Master SIM dialed calls
and Master SIM received calls.
Select a call from the list. When the call is displayed, press the send key to
make a call from the master SIM card or the slave SIM card. You can press
the OK key to view the details of the call. Select Options for more options.
View
View the call log information.
Call
Dial the selected number.
Send message
Send text/multimedia message to the record.
Save
to
phonebook
Save the selected number to the master SIM card,
the slave SIM card or the phone.
45
Add
blacklist
Edit
call
Delete
to
before
Add the contact as a black list member.
View and edit the number information before
making a call to it.
Delete the selected number from the list.
Delete Master SIM Call Logs: Delete missed calls, dialed calls or received
calls, or delete all call logs.
Master SIM call timers: View Last call time, Total dialed calls and
Total received calls, or Reset all time of the slave SIM card.
Master SIM call cost: View Last call cost and Total cost of the master
SIM card. You can also reset cost and set the maximum cost and the price
per unit of the master SIM card. It requires network support.
Master SIM text message counter: View and reset the numbers of short
messages sent and received on the master SIM card.
Master SIM GPRS counter: View the volume of GPRS last sent, last
received, all sent and all received on the master SIM card. You can also
reset the contents of the counter on the master SIM card. The unit is Byte.
46
Slave SIM Call History
For the detailed information of Slave SIM card call history, please refer to
the content in “Master SIM card call history”.
User Profile
The phone provides seven pre-defined user profiles that allow the
operations of the phone to best suit the environment you are in. The
profiles are General, Meeting, Outdoor, Indoor, Headset, Bluetooth
and Power Saving. The phone will automatically enter the headset profile
if you connect the headset to your phone.
Note: There is an extra silent mode which cannot be accessed here. To
activate that profile, go back to the idle screen, press and hold the SYM
key until the phone gives you a prompt.
You can customize the following options for new profiles.
Tone
Settings
Set master SIM card incoming call, Slave SIM
card incoming call, Power on, Power off, Master
SIM card message tone, Slave SIM card message
tone and Keypad tone.
Volume
Set volume level for ring tone and key tone.
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Alert Type
Four types of alerts are available, i.e. Ring only,
Vibration only, Vibration and ring and Vibration
then ring.
Ring Type
You can select
Ascending.
Extra Tone
You can select one or more extra tones. The options
are Warning, Error, Camp on and Connect.
Answer
Mode
If Any key is selected, you can press any key to
answer a call.
among
Single,
Repeat
and
Media Center
Camera
The phone is provided with built-in 3.2 mega pixel CMOS camera, which
supports picture capturing and video shooting functions. Pictures are
saved in the file system of the phone or the memory card. The file is in the
*.jpg format.
In standby mode, select Menu > Media Center > Camera to launch the
camera.
48
Photos
To view the images that have been captured
recently.
Camera settings
Set the settings, such as shutter sound, EV
and so on.
Image settings
Set the image size and the image quality.
White balance
Set light condition.
Scene mode
Select pre-defined settings for the current
environment.
Effect settings
Set the image effect style.
Storage
Select the storage location to save the
captured pictures.
Restore default
Restore the camera settings to the default
value.
Image Viewer
Pictures taken can be accessed quickly in Image viewer. Select Options
for available options while viewing pictures.
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View
Browse the pictures saved here.
Slide show
To view the picture as slide.
Edit
To edit the picture.
Browse style
Select List style or Matrix style.
Send
You can send it through MMS and Bluetooth.
Use as
You can use the selected picture as wallpaper,
screen saver and caller picture.
Rename
Rename the image.
Delete
Delete the picture.
Sort by
Sort and view the pictures by the rules such as type,
time, size and name.
Delete
files
all
Storage
Delete all the pictures saved here.
Set the storage location of the picture.
Video Recorder
50
In standby mode, select Menu > Media Center > Video recorder to
launch the video recorder.
Press LSK Options to do the relevant settings.
To player
View the videos you have captured.
Camcorder
Set the settings, such as EV, night mode and
settings
auto-flicker.
Video settings
Set the video quality and so on.
White balance
Set light condition.
Effect settings
You can select among the various effects
available.
51
Storage
Select the storage location to save the
captured videos.
Restore default
Restore the video settings to default value.
Video Player
Select Menu > Media Center > Video player.
Select a video clip and press OK key to open it.
Press OK key to play the video clip.
While playing the video clip, you can

Press Touchpad to adjust the volume.

Press Touchpad to fast forward or rewind the video clip.

Press OK key to pause or resume.
52
Press RSK (Stop) to stop the video clip
Photo Editor
Photo Artist
You can resize or clip the selected image/picture from the File manager.
Image Tiles
You can tile pictures using this function. The phone provides 3 types of
picture tiling i.e. are 2 image tiles, 4 image tiles and 9 image tiles.
1.
Select the desired type and then press Direction keys to set the
location where the image will be inserted.
2.
Select an image from the File manager, press Left soft key to
insert it.
3.
Insert the rest images and select Save as. Thus all the images you
selected are combination.
Audio Player
Audio Player allows you to play audio files. The phone supports T-Flash
memory card. You need to save downloaded music files to directory My
Music, so that they can be played normally.
53
My total
View the entire music list.
Play list
View the types of music list you have set.
Artist
View the artist information.
Album
View the album information.
Genre
View the genre information.
Settings
Settings include player settings, display settings,
audio settings and bluetooth settings.
Sound Recorder
Your phone supports three kinds of recording formats: AMR, WAV and
AWB. Select a format from Settings in Options. A call may also be recorded
and saved to the phone or the memory card.
FM Radio
The headset cable works as FM antenna, so insert the compatible headset
54
before listening to the FM. To ensure normal receiving of radio signal, do
not remove the handset or bend the cable while listening to the FM radio.
In standby mode, Select Menu > Media Center > FM radio.
While playing a radio program, you can

Press Touchpad to adjust the volume.

Press the Touchpad to pause or resume.

Switch to a channel by pressing the number key corresponding to
the channel.
Press LSK (Options) to view the channel list, manually enter a frequency,
automatically search for a channel and change settings.
Scheduled FM record
Schedule to record one or more FM programs at the time you set. You can
set up to four sets of recordings. You can also set recorded file as ringtone
of your phone.
Note: Make sure you have enough free memory on your phone or the
memory card to store the recordings.
Slide show
You can view a slide show of the images saved in your phone/memory
card.
1.
Select a folder to play, select any folder containing images from
File manager.
2.
Set the settings for playing.
3.
Select Play to play the slide.
GAMES
1. Java
55
You can install and operate Java application here.
2. Java settings
The settings related Java application.
3. Java default security
Restore the Java settings to be default value.
4. Games
The phone provides interesting games, such as Puzzle and Bricks.
You can set BGM, sound effect, games vibration and volume by Games
settings.
Sound Effects
The phone provides 2 types of sound effects to suit your choice while
playing music.
Fun Spice
Fun Spice menu is specifically for the entertainment purpose of the user
and all the functions belonging to this menu are chargeable.
56
All the
functions of Fun Spice will work only if GPRS is activated on your SIM
card.
Spice Gang
It is WAP portal from where user can download Ringtones, Wallpapers,
Animations, Videos, and other kind of content.
Step1. Check the GPRS settings for your operator.
Step2. Initiate Spice Gang WAP portal to browse and download the
content.
Step3. Charges for download apply as per operator pricing.
Explore the whole world of Entertainment with spice gang.
Wikipedia
Wikipedia is the world's largest and fastest growing encyclopedia. Now you
can browse articles from Wikipedia using your Spice Mobile. Please
ensure that you have correct GPRS settings in your phone to open Social
Gaming. Contact your operator for GPRS settings.
Ngpay
What is Ngpay?
Ngpay is India‟s first mobile marketplace.
You can use Ngpay to buy air & rail tickets, pay your bills, buy movie
tickets, shop for books & gifts, do banking, make payments and more
57
from your mobile phone in a fast, simple and secure fashion.
Ngpay offers a range of services from its network of partners view current
list. In a simple, consolidated menu, you can discover and choose
merchants, banks, or service providers with whom you want to transact
Email2SMS
Emergic Email2SMS is a product of Netcore Solutions Pvt. Ltd. provided
by Spice Mobiles. Email2SMS allows you to receive email on your phone
via SMS without GPRS. You can Read, Reply, Compose and Forward your
emails via SMS. This service is only available for Gmail, Indiatimes and
Corporate Account Holders. Spice Mobiles offers FREE subscription for
one month.
1. Just send SPICE START <Location> to 575758 to register for
Email2SMS service.
For composing new mail type NEW <Receiver's Email-Id> S:<Subject>
B:<Message> and send it to 575758
2. For replying to any mail type REPLY <Message-Id> <Message> and
send it to 575758
3. For replying to all in the mail type REPLY <Message-Id> <Message>
and send it to 575758
4. For forwarding the mail type FWD <Message-Id> <Receiver's
Email-Id> <Message> and send it to 575758
5. For reading the remaining part of mail type READ <Message-Id> and
send it to 575758
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NOTE: Message-Id is the number which you get at the end of SMS. i.e.,
01,02,03,04
For more details contact Customer Support : Phone : +91 22 6662
8130, Email : [email protected], Chat ID : [email protected],
e2sms.supp[email protected], [email protected]
Top news
Reuters India gives you the latest India, World and Business news and
more. Also, get the latest stock market information along with tools like
the currency converter and weather in your city on your mobile phone
Social Gaming
Spice presents a social gaming platform in partnership with Ibibo, where
users can play online game „The Great Indian Parking wars‟ with their
Ibibo friends. Earn virtual money by parking on your friend‟s streets. Click
on any of your friends in the list to go to their street. Then click on the
PARK HERE button in any open parking spot which matches the color of
your vehicle.
Please ensure that you have correct GPRS settings in your phone to open
Social Gaming. Contact your operator for GPRS settings.
Ibibo
59
Now connect with the Ibibo community on Spice Mobiles. Go and create
your profile, search for people based on their age, sex & location, make
new friends and send or receive blurbs. Invite your existing friends to join
your new community.
Please check your GPRS settings before accessing Ibibo.
Free SMS
Free SMS service is powered by Ibibo. You can now send free SMS to your
friends using this feature. You require GPRS connection to use this
feature.
Please contact your operator for GPRS activation.
Panic Button
Make a self help in possibly emergency. Enable self help function, type the
SOS SMS content and the recipients. If you are in emergency or
dangerous, long press number key 5 in standby mode, the phone will
instantly send SOS SMS. It is strongly recommend that the send list
members are the creditable person such as your family and closed friends.
MGurujee
MGurujee is India's leading M-Learning portal delivering unique anytime
anywhere mobile phone based learning experience with access to a wide
60
variety of quality knowledge content from market leaders.
Please check your GPRS settings before accessing MGurujee
Privacy Protection
You can ignore the people who are not authorized to look some of your
private information, including message, phonebook and so on. If the
people want to view your phonebook, he must type the password of your
phone.
Mobile Tracker
Now be sure of your mobile phones with MTracker offered by Spice
Mobiles. This feature allows users to track their phone if they are lost or
stolen. Switch on MTracker application and whenever a new SIM is
inserted in your phone you will receive a SMS on pre defined numbers.
Settings
Multi SIM Settings
Go to Menu > Settings > Multi SIM settings to set SIM mode as Multi
SIM Open, Only Master SIM card Open, Only slave SIM card and Flight
mode.
61
When you are on a flight where the use of mobile phones is prohibited,
select flight mode so that the phone will not connect to any network.
However, alarm and calendar reminder will remain on. You can still use
the entertainment features, such as audio player and camera in flight
mode.
Phone Settings
1. Time and Date
Set home city
Set your time zone.
Set time/date
Set the time and the date.
Set format
Set the format for the time and the data.
Update with time
zone
Update the time and date with time chancing.
Schedule Power on/off
Set the time to power on/off the phone automatically.
Warning: In specific areas where the use of phone is prohibited (such as
in airplanes), please remember to disable the automatic switch-on
function before entering the areas to prevent unexpected accidents.
62
Language
Set current display language.
Pref. Input Methods
Set input method for text entry.
Display settings
Wallpaper
Set the standby image of the phone.
Screen Saver
Set the waiting time and image for the screen
saver.
Power on display
Set the power on animation.
Power off display
Set the power off animation.
Show
Time
If activated, date and time are displayed on
the idle screen.
Screen
effect
Date
and
switch
Select the switch animation mode.
63
Smart Desk Top
Enable or disable the quick menu displaying
in idle screen, also you can designate which
menu to be displayed.
MM
3D
choose
Set the switch effect for main menu switch.
effect
Themes
Set the themes of the phone, the background color will be changed mainly
in the menu operation screen.
Greeting text
If activated, the greeting text appears when the phone is turned on.
Shortcuts
Enable the shortcuts list function.
Dedicated key
Touch with the Touchpad in up, down, left and right directional moving to
function as four ways dedicated keys. In standby mode, press dedicated
keys (Touchpad) to quickly access the menus; you can set the quick
accession menu for dedicated keys, This function works only when the
Smart Desktop option is disabled.
64
Auto update date and time
Automatically synchronize your phone‟s date and time from network.
Note: this service need to be supported by your server provider.
UART settings
Set the data output of your phone.
LCD backlight
Set the LCD display duration, the time can be set from 5 to 60 seconds.
Touch Pad setting
Set the sound/vibrate effect and response speed of the Touchpad.
Call settings
Master SIM call settings
Caller ID
When you make a call, your number can be displayed or hidden on the
screen of the called party. Select Set by network to use the default setting
provided by the network operator.
65
You may not be able to make calls if you select Hide ID, depending on the
network settings.
Call Waiting
Activate
If activated, an incoming call is signaled by a call
waiting tone when you are on another call. The
number/name of the incoming call is displayed.
Deactivate
Cancel the call waiting function.
Query Status
Inquire about the current status from the
network.
Call Divert
You can specify the conditions under which calls should be diverted to
your voice mail box or another number.
Divert
All
Voice calls
All calls are diverted.
Divert
If
Unreachable
A call is diverted if the phone is switched off or is
out of range.
66
Divert If
Answer
No
A call is diverted if not answered.
Divert If Busy
A call is diverted if another call is in progress.
Divert All Data
Calls
All data calls are diverted.
Cancel
Divert
Cancel all call divert settings.
All
Call Barring
Restrict the dialing or receiving of certain calls. To activate or cancel call
barring, you have to enter the network password provided by your
network operator.
Outgoing Calls
If All calls are activated, no calls can be made. If
International
calls
are
activated,
no
international calls can be made. If International
calls except from home PLMN is activated, only
local calls or calls to the home country (that is,
the country to which the network operator
belongs) can be made.
67
Incoming Calls
If All calls are activated, no calls can be received.
If When Roaming is activated, you may not
receive calls when you are outside your home
network.
Activate All
Activate for all options
Cancel All
Cancel all restrictions to calls. Password from
your network operator is required.
Change
Barring
Password
Change barring password. The original barring
password is required.
Closed User Group
This function requires network support.
1.
2.
3.
4.
Select
Select
Select
Select
OK to display Group list.
Add to enter group name.
Done and enter the serial number.
OK to complete the addition of a new group.
Slave SIM Call Settings
68
For the detailed information of Slave SIM card call settings, please refer to
the contents in “Master SIM card call settings”.
Advance Settings
Set the further call settings, such as Blacklist, Auto redial and so on.
Network Settings
It requires network support.
The network that your phone uses is configured automatically. When
turned on, the phone automatically connects to the designated network,
or automatically connects to a roaming network when you are outside the
coverage of your regular network. When outside the coverage of your
regular network, you can manually select the local network system.
Master SIM Network Settings
Network Selection
Automatic
The phone will scan for the available network when
you are outside the home network.
Manual
The phone will list all networks for you to choose
from when you are outside the home network.
69
Preferred Networks
Select the preferred network operator. The default is the network of your
SIM card.
Slave SIM Network Settings
For the detailed information of slave SIM card network Settings, please
refer to the contents in “Master SIM Network Settings”.
Security Settings
The phone provides several codes to protect your phone against misuse.
Master SIM Security Settings
Master SIM
Lock
The Master SIM is protected against misuse by the
PIN code. Master SIM lock may be set after you
enter the PIN code correctly.
70
Fixed Dial
You can define a list of numbers that can be dialed
by Master SIM card. Numbers not included in this
list cannot be dialed by Master SIM card.
Note: The Master SIM PIN2 code is required. Once
the PIN2 code is entered when the phone is turned
on, it is no longer required until next time the phone
is turned on.
Barred Dial
It requires network support. If the SIM card
supports this function, you may restrict the
numbers for outgoing calls. If activated, your phone
may not call the numbers in the Fixed dial list. The
PIN2 code is required for this setting.
Change
Password
Set new passwords, including Master SIM PIN and
Master SIM PIN2.
Slave SIM Security Settings
For the detailed information of slave SIM card security Settings, please
refer to the contents in “Master SIM security Settings”.
Phone Lock
If the phone lock is activated, the phone lock password is requested each
time the phone is switched on. The default password is "1122". If the
71
phone is locked, only emergency calls can be made.
Auto Keypad Lock
Keypad lock prevents the inadvertent phone usage. However, you can still
be called and you can make emergency calls.
Change Password
Set new phone password. Default Password is 1122.
Connectivity
Bluetooth
Power on will enable the Bluetooth.
Inquiry audio device will help you to search all Bluetooth devices in the
vicinity.
Remote Control will enable the Bluetooth to work as Remote control of
Laptop/PC, while giving presentations and listening to Music or watching
a movie
My device will show all the devices that are allowed to be connected with
your handset. One can add or delete the same
72
Active Devices are the one which are connected at the moment.
Thru Settings one can set his visibility to other devices, change device
name, authenticate new devices, Can forward your music to Bluetooth
headset, Block other Bluetooth devices, Can define where you want to
store data which you transfer thru Bluetooth, Also can define how much
access to be given to connected Bluetooth, and also which folder(s) can be
allowed to be accessed by connected Bluetooth devices.
Conn. Management
Manage the connectivity between the phone and other devices.
Restore Factory Settings
Reset the phone to default values (factory settings).
The phone password is required, which is "1122" by default.
File Manager
You can use File manager to organize your files in folders.
If a memory card is inserted, the files stored on it are organized separately.
Select Phone, Memory card 1 or Memory card 2 and select Options to
browse, copy, delete, and move the files in folders.
73
Organizer
Calendar
You can enter events in the calendar.
In the calendar interface, press the up and down direction keys to scroll to
different weeks, and press the left and right direction keys to scroll to
different days.
View
View today‟s task alarm.
View all
View all the task information which has been
designated.
Add event
Add event memos.
Delete event
Delete the event in some case.
Jump to Date
Enter a specific date to be located and the
cursor will jump to the date quickly.
Go
to
monthly/weekly
view
Display the date by month/week.
Tasks
74
If activated, the phone rings as a reminder when the set time arrives. You
can view, add, edit and delete task if required.
Alarm
You can set five types of alarm clock time if required. Once set the alarm
icon will be displayed on the idle screen.
Scroll to an alarm and select Edit for settings. You can set to enable the
alarm, the ring time, ring mode, audio options, snooze minutes and alert
type.
World Clock
You can check the current local date and time of major cities in the world.
Synchronization
Relate the phone connectivity and data exchange.
Phone sync
Relate the phone connectivity and data exchange.
Snaptu
Now you can enjoy the best new mobile apps easily and quickly with the
75
help of Snaptu in your phone. It is a all-in-one application, which enables
you to access Twitter, Facebook, Flickr, Picasa, News, Access Weather,
Sports (Cricket, Soccer...) Movies, Sudoku and much more swiftly.
You require GPRS connection to use this feature. Please contact your
operator for GPRS activation.
Yahoo Zone
View Yahoo supported services herein, including Yahoo homepage, Mail,
News and so on.
Services
STK
STK is shown only if it is provided by your SIM card. For further details,
please contact your network operator.
WAP
With the WAP/GPRS function in this phone, you can surf internet on your
phone.
Homepage
Connect browser to a homepage you set.
76
Bookmarks
The phone displays a list of stored bookmarks. To
add a page to bookmarks, go to Bookmarks >
Options > Add bookmark.
Recent Pages
The phone displays the recently-visited pages.
Offline Pages
The phone displays the offline pages you saved.
Input
Address
Enter the URL for direct connection to an Internet
address.
Service
Inbox
This function means the service provider will send
WAP content to your phone without any operation
from you. For example, you can obtain the latest
news or new WAP settings from the service provider.
Settings
Set the browser settings, including Select SIM,
Edit account, Browser options, Service message
settings, Clear cache, Clear cookies and Trusted
certificates.
Data Account
The function is used to set account information.
77
GSM data
Press Edit to set Account name, Number, User
name, Password, Line type, Speed and DNS.
GPRS
Press Edit to set Account name, APN, User name,
Password and Auth. type.
Wi-Fi
The phone provide the useful function Wi-Fi, you can use it to surf the
internet using your handset.
Nimbuzz
Nimbuzz, another path-breaking innovation is available exclusively to the
users of Spice Mobiles. Nimbuzz is a common IM platform that allows one
to chat, message and send files on the move. This service is common for
most of the commonly used IM portals including Skype, MSN, yahoo, ICQ,
AIM, Google talk – one log-in, one contact list for all accounts.
Please check your GPRS settings before accessing Nimbuzz
78
Vuclip
Vuclip is a Mobile Video search and Delivery service which gives you a
premium experience by providing real time device optimization and
delivery of Videos. Write the search term for video in the search box and
you get options for both downloading and streaming. Videos can be played
in different resolutions and in parts. You can also create your own playlist
by adding your favorite video to „Add to my Clip list‟ tab.
Extra
Calculator
Enter the amount to be calculated. Press the hash key to enter
decimal points.
2.
Use navigation keys to operate and OK key to get the result.
Currency converter
1.
1.
Set the exchange rate and confirm with the OK key.
2.
Enter the amount to be converted in Local. Confirm with the OK key.
The amount in the other currency is displayed in Foreign.
Stopwatch
You can measure times, for example, for a sports game. The phone
provides the following two types of stopwatches.
79
Typical
Stopwatch
The functions of Split timing, Lap timing and
View record are provided.
nWay
Stopwatch
Press direction keys to start stopwatch. The total
time is displayed on the top of the screen. Press and
hold the left soft key to reset.
Ebook Reader
The phone supports reading files in the *.txt format, which is ideal for
reading an e-Book.
Store the *.txt files in the Ebook folder, and then you can read them in
E-Book reader.
Bluetooth
Power on will enable the Bluetooth.
Inquiry audio device will help you to search all Bluetooth devices in the
vicinity.
Remote Control will enable the Bluetooth to work as Remote control of
Laptop/PC, while giving presentations and listening to Music or watching
a movie
My device will show all the devices that are allowed to be connected with
your handset. One can add or delete the same
80
Active Devices are the one which are connected at the moment.
Thru Settings one can set his visibility to other devices, change device
name, authenticate new devices, Can forward your music to Bluetooth
headset, Block other Bluetooth devices, Can define where you want to
store data which you transfer thru Bluetooth, Also can define how much
access to be given to connected Bluetooth, and also which folder(s) can be
allowed to be accessed by connected Bluetooth devices.
81
Appendix I Troubleshooting
Your phone is provided with accessories, such as 1 Battery (1000mAH), 1
Dual Stereo Headset with call connect/disconnect button and 1 Travel
Charger,
This device has been tested and found to comply with Part 15 of the FCC
rules. Performance is subject to the following conditions:
This device may not cause harmful interference.
This device must accept any interference received, including interference
that may cause undesired operation.
Changes or modifications not expressly approved by the manufacturer or
authorized service center could void the user‟s authority to operate this
equipment.
If you encounter problems while using the phone, or if it performs
erratically, you can consult the information in the following table. If a
particular problem cannot be resolved by using the following information,
contact the dealer from where you have purchased the phone.
82
Problem
Poor
reception
Possible causes
Possible solution
The network signal is
too weak at your current
location, for example, in
a basement or near a tall
building,
because
wireless transmissions
cannot effectively reach
there.
Move to a location where
the network signal can
be properly received.
The network is busy at
the current time, for
example, during peak
times, because there
may be too much
network traffic to handle
additional calls.
Avoid using the phone at
such time, or try again
after waiting for a while.
You are too far away
from a base station of
your service provider.
You can request a
service area map from
your service provider.
83
Echo or noise
Battery will
not charge.
Poor
network
trunk
quality on the part of
your service provider.
Press the ending key and
dial again. You may
switch to a better-quality
network trunk or phone
line.
Poor local telephone line
quality
Press the ending key and
dial again. You may
switch to a better-quality
network trunk or phone
line.
The battery or battery
charger is damaged.
Contact the dealer.
The temperature of the
phone is below -10°C or
higher than 55°C.
Adjust
the
battery
charging environment to
avoid
extremes
of
temperature.
Poor contact between
the battery and charger.
Check all connectors to
make
sure
all
connections have been
properly made.
84
Shortened
standby time
The standby time is
related to your service
provider
system
configuration. The same
phone
used
with
different
service
providers‟ systems will
not provide exactly the
same length of standby
time.
If you are located in an
area where signals are
weak,
temporarily
switch off the phone.
The battery is depleted.
In high temperature
environments, battery
life will be shorter.
Use a new battery.
If you are not able to
connect to the network,
the phone will continue
to send out signals as it
attempts to locate a base
station.
Doing
so
consumes battery power
and will consequently
shorten standby time.
Change your location to
one where the network is
accessible,
or
temporarily turn off your
phone.
85
You cannot
switch your
phone on.
Battery power has been
depleted.
Recharge the battery.
SIM
error
SIM card malfunction or
damage
Take the SIM card to
your service provider for
testing.
SIM card is
improperly.
Insert the
properly.
card
Unable
to
connect
to
the network.
inserted
SIM
card
Debris on the SIM card
contacts
Use a soft and dry cloth
to clean the SIM card
contacts.
SIM card invalid.
Contact your
provider.
You are not within the
service area of the
network.
Check the service area
with
your
service
provider.
Poor signal.
Move to an open space,
or if you are inside a
building, move closer to
a window.
86
service
You cannot
answer
incoming
calls.
You have activated the
call barring feature.
Go to Settings > Call
settings > Master SIM
card /slave SIM card
call settings > Call
Barring/Line
Switching, and then
select Cancel All/Line1.
You cannot
make
outgoing
calls.
You have activated the
call barring feature.
Go to Settings > call
settings > Master SIM
card/slave SIM card
call settings > Call
barring/Caller ID, and
then
select
Cancel
all/Set By network.
You have activated the
fixed
dial
number
feature.
Go
to
Settings
>
Security Settings >
Master SIM card/slave
SIM
card
security
Settings > Fixed dial,
and select Off to disable
this feature.
87
PIN Code is
blocked.
You have entered an
incorrect PIN code three
times in a row.
Contact your service
provider. If the service
provider provides the
PUK code of the SIM
card, use the PUK code
to unlock the SIM card.
Unable
to
enter
information
into
the
phone book.
The memory of the
phone book is already
full.
Delete unnecessary data
from the phone book.
Unable
to
select certain
features.
Your service provider
does not support these
features, or you have not
applied for services that
provide these features.
Contact your
provider.
service
If you still face problem while using your handset or the solution to your
query is not mentioned here, then you can visit nearest Spice service
center.
For further FAQ‟s you can refer to the support section of our website
www.spice-mobiles.com
or
can
visit
the
direct
link
http://www.spiceglobal.com/SpiceMobiles/Customer-Support.aspx?pin
88
=9db41361-79d6-4201-8752-b0b9740270f4
Note: For issues related to network or UIM card, please contact your
network operator.
Support and Contact
You can visit www.spice-mobile.com for additional information,
downloads and services related to your Spice handset.
To check for your nearest SPICE service center, you can visit
www.spice-mobiles.com/support-services .
For further assistance or queries, you can call on SPICE customer care
number
1800-300-77423
(toll
free)
or
mail
at
[email protected] or [email protected]
To know the address of your nearest Spice service station please SMSSPICE SERVICE to 56300.
89
Appendix II Abbreviations and Explanation
GSM
Global System of Mobile Communication
GPRS
General Packet Radio Service
SMS
Short Message Service
WAP
Wireless Application Protocol
FDN
Fixed Dialing Numbers
SIM
Subscriber Identity Module
PIN
Personal Identification Number
PUK
Personal Unblocking Key
IMEI
International Mobile Equipment Identity
MCC
Mobile Country Code
MNC
Mobile Network Code
90
Call
waiting
A service provided by the network, which allows you to
answer another incoming call without interrupting the
active call, but it is different from conference call. You can
only talk to one party while another party is on hold at
that time.
Call divert
A service provided by the network, which allows you to
divert an incoming call to a specified number according to
different circumstances.
Roaming
The phone is not used in the area of its local registered
network. It includes international and domestic roaming.
In this manual it refers to international roaming only.
STK
SIM Toolkit
91
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