Operating Instructions User`s Guide

Operating Instructions User`s Guide
Operating Instructions
User’s Guide
1
TotalFlow PM
2
Configuring the System
3
Managing System Objects
4
Working with Jobs
5
Security
6
Backing up and Restoring Data
7
Troubleshooting
Read this manual carefully before you use this product and keep it handy for future reference.
Important
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:
•
THE SUPPLIER SHALL NOT BE LIABLE FOR THE RESULT OF OPERATION OF THIS APPLICATION OR THE USE OF THIS DOCUMENT.
•
THE SUPPLIER SHALL NOT BE LIABLE TO YOU FOR DAMAGES OR LOSS OF ANY
DOCUMENT OR DATA PRODUCED BY USING THIS APPLICATION.
•
THE SUPPLIER SHALL NOT BE LIABLE TO YOU FOR ANY CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS
OF PROFITS, BUSINESS INTERRUPTION OR LOSS OF BUSINESS INFORMATION, AND
THE LIKE) CAUSED BY FAILURE OF THIS APPLICATION OR LOSS OF DOCUMENTS OR
DATA, NOR FOR ANY OTHER DAMAGES ARISING OUT OF THE USE OF THIS APPLICATION, IF THE SUPPLIER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES.
•
DO NOT REMOVE OR INSERT ANY DISK OR LICENSE KEYS (DONGLES) WHILE OPERATING THIS APPLICATION.
Cautions Regarding this Guide and General Use of this
Application
•
Some illustrations or explanations in this guide may differ from your application due to improvement or change in the application.
•
The contents of this document are subject to change without notice.
•
No part of this document may be duplicated, replicated, reproduced in any form, modified or
quoted without prior consent of the supplier.
•
It is possible that documents or data stored in the computer will be damaged or lost due to user
error during operation or software error. Be sure to back up all important data beforehand. Important documents and data should always be copied or backed up. Users are responsible for
taking protective measures against computer viruses, worms, and other harmful software.
1
Guides for this Application
The following guides are available for this application.
Instruc tion Manuals
These instruction manuals are included:
•
Setup Guide (Printed/PDF)
This guide explains setup and startup procedures for this application.
•
User's Guide (HTML/PDF)
This guide explains the functions and basic operations of this application.
Adobe Acrobat Reader or Adobe Reader is required to view the PDF documentation. You can view
the HTML documentation using a Web browser.
Help
Help uses explanatory balloons to explain each of the settings, their values, and how to configure
them. In this guide, this type of help is referred to as “on-screen balloon help”.
2
How to Read the Doc umentation
B efore Us ing This Appli cation
This manual contains instructions and cautions for correct use of this application. Before using this
application, read this manual thoroughly and completely. Keep this manual handy for future
reference.
H ow to Us e the Ma nu als a nd H elp
Use the instruction manuals and balloon help according to your needs.
To l e a rn h o w t o i n s t a l l a n d s t a rt t h i s a p p l i c a t i o n
See the Setup Guide.
To l e a rn a b o u t t h e f u n c t i o n s a n d b a s i c o p e ra t i o n s o f t h i s a p p l i c a ti o n
See the User's Guide.
To l e a rn a b o u t c o n f i g u ri n g o n -s c re e n s e t t i n g s , c o rre c t e n t r y, e t c .
See the on-screen balloon help.
Dis p la y in g the in s truc tio n man u als (S et up Gu ide a nd Us e r' s G uid e )
Use these procedures to display the instruction manuals (HTML/PDF).
The descriptions in the HTML and PDF formats of the instruction manuals are the same.
•
To display the HTML User's Guide:
– In the TotalFlow PM user interface, click
bar, then click [ H e l p ] .
, the help button, at the right of the menu
– If you are not logged in to TotalFlow PM, enter this URL in a Web browser: http://hostname:15888/help/index.jsp. The name of the computer where TotalFlow PM is installed is hostname.
3
•
To display the PDF manuals, click [ S t a r t ] , point to [ A l l P r o g ra ms ] , then [To t a l F l o w P M] , and
then click either [ S e t u p G u i d e ] or [ U s e r ' s G u i d e ] .
Displaying balloon help
•
4
When you mouse over certain items on the pages of the user interface (point without clicking),
help for that item appears inside a balloon.
•
When you mouse over a property in a dialog,
the property name. Click
, the question mark button, appears next to
to see balloon help for the property. In the balloon help, click
to display the related page in the HTML User's Guide.
5
Symbols
The following symbols are used in this manual to help you to identify content quickly.
This symbol indicates points to pay attention to when using the application.
Be sure to read these explanations.
This symbol indicates supplementary information that you may find helpful,
but not essential to completing a task.
6
[Bold]
B o l d t y p e inside square brackets indicates the names of keys, menus,
menu items, windows, field labels, settings, and buttons.
Bold
B o l d t y p e indicates the names of commands. It also introduces new terms.
Italic
Italic type indicates variables that you must replace with your own
information.
Monospace
Monospace type indicates computer input and output and file names.
{}
In messages and other elements of the user interface, curly brackets indicate variables that a program replaces with its own information.
...
An ellipsis indicates that a series can continue.
Tr a d e m a r k s
Microsoft, Windows, Windows Server, Windows Vista, and Internet Explorer are either registered
trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
Adobe, Acrobat, Flash, and PostScript are either registered trademarks or trademarks of Adobe
Systems Incorporated in the United States and/or other countries.
Fiery is a registered trademark of Electronics for Imaging, Inc. in the U.S. and/or certain other
countries. EFI is a trademark of Electronics for Imaging, Inc. in the U.S. and/or certain other
countries.
Firefox is a registered trademark of the Mozilla Foundation.
UNIX is a registered trademark of The Open Group in the United States and other countries.
Other product names used herein are for identification purposes only and might be trademarks of
their respective companies. We disclaim any and all rights to those marks.
The proper names of the Windows operating systems are as follows:
•
The product names of Windows XP are as follows:
Microsoft® Windows® XP Professional
Microsoft® Windows® XP Home Edition
•
The product names of Windows Vista are as follows:
Microsoft® Windows Vista® Ultimate
Microsoft® Windows Vista® Business
Microsoft® Windows Vista® Home Premium
Microsoft® Windows Vista® Home Basic
Microsoft® Windows Vista® Enterprise
•
The product names of Windows 7 are as follows:
Microsoft® Windows® 7 Home Premium
Microsoft® Windows® 7 Professional
Microsoft® Windows® 7 Ultimate
Microsoft® Windows® 7 Enterprise
•
The product names of Windows Server 2003 are as follows:
Microsoft® Windows Server® 2003 Standard Edition
Microsoft® Windows Server® 2003 Enterprise Edition
•
The product names of Windows Server 2003 R2 are as follows:
Microsoft® Windows Server® 2003 R2 Standard Edition
7
Microsoft® Windows Server® 2003 R2 Enterprise Edition
•
The product names of Windows Server 2008 are as follows:
Microsoft® Windows Server® 2008 Standard
Microsoft® Windows Server® 2008 Enterprise
•
The product names of Windows Server 2008 R2 are as follows:
Microsoft® Windows Server® 2008 R2 Standard
Microsoft® Windows Server® 2008 R2 Enterprise
8
TA B L E O F C O N T E N T S
Introduction
Important ................................................................................................. 1
Cautions Regarding this Guide and General Use of this Application ............................... 1
Guides for this Application.............................................................................. 2
How to Read the Documentation ...................................................................... 3
Before Using This Application.......................................................................... 3
How to Use the Manuals and Help..................................................................... 3
Symbols .................................................................................................. 6
Trademarks .............................................................................................. 7
1 TotalFlow PM
Product Overview..........................................................................................13
System Objects .........................................................................................16
Job Submission Methods ..............................................................................18
Properties ...............................................................................................19
TotalFlow PM User Interface..............................................................................21
Menu Bar ................................................................................................22
[ O p e ra t i o n s ] Page.....................................................................................23
[ Q u e u e s ] Page .........................................................................................33
[ C o n f i g u ra t i o n ] Page..................................................................................34
Properties for Job Dialog ..............................................................................39
2 Configuring the System
Creating Printers ...........................................................................................49
Creating Job Ticket Printers ...........................................................................50
Creating Passthrough Printers ........................................................................54
Configuring Printers to Print Separator Sheets ......................................................58
Configuring Printers to Use Papers...................................................................60
Creating Virtual Printers...................................................................................61
Associating Virtual Printers with Printers.............................................................63
Setting Virtual Printer Defaults and Overrides for Job Properties..................................64
Preparing for Job Submission ............................................................................67
Configuring to Submit Jobs from TotalFlow MR .....................................................67
Configuring to Submit Jobs Using a Hot Folder .....................................................68
Configuring to Submit Jobs Using LPD...............................................................71
Creating Papers............................................................................................74
9
Papers in TotalFlow PM and in Other Programs.....................................................74
Creating Papers Manually .............................................................................75
Setting up Security.........................................................................................76
User Authorities.........................................................................................77
Creating Users..........................................................................................79
Setting a Password Expiration Counter ..............................................................81
Setting an Auto Logout Timer .........................................................................82
Copying Objects from One System to Another. .........................................................83
Setting Server Properties .................................................................................86
Changing the Log Schedule ..............................................................................87
Configuring Client Computers ............................................................................87
Preparing to Log in to TotalFlow PM ..................................................................87
Customizing the User Interface .......................................................................99
3 Managing System Objects
Viewing and Changing Properties...................................................................... 107
Viewing Status ........................................................................................... 108
Viewing Logs ............................................................................................. 111
Enabling Virtual Printers and Printers.................................................................. 112
Disabling Virtual Printers and Printers ................................................................. 113
Deleting Objects ......................................................................................... 113
Managing Virtual Printers ............................................................................... 114
Flushing Input Files................................................................................... 114
Managing Printers ....................................................................................... 114
Mapping Trays and Paper for a Printer ............................................................. 114
Showing the Jobs Assigned to a Printer............................................................ 116
Showing the Web Page for a Printer................................................................ 116
Creating a Paper Change for a Printer ............................................................. 117
4 Working with Jobs
Submitting Jobs from TotalFlow MR ................................................................... 121
Finding Jobs in TotalFlow PM........................................................................... 121
Searching for Jobs in the [Q u e u e s ] Pod........................................................... 122
Viewing and Changing Job Information................................................................ 123
Changing Job Properties ............................................................................ 123
Using the [ E x c e p ti o n P a g e s ] Tools................................................................ 145
10
Creating Operator Instructions for a Job ........................................................... 153
Starting, Moving, Suspending, and Resuming Jobs.................................................. 155
Sending Jobs to a Printer ............................................................................ 155
Moving Jobs to Another Printer ..................................................................... 157
Making Jobs Process and Print Sooner ............................................................ 160
Suspending Jobs ..................................................................................... 161
Resuming Suspended Jobs ......................................................................... 161
Holding Jobs before Printing ........................................................................ 161
Holding Jobs after Printing........................................................................... 162
Storing Jobs........................................................................................... 163
Reprinting Jobs ....................................................................................... 165
5 Security
Managing Passwords ................................................................................... 167
Changing Your Own Password...................................................................... 167
Changing the Password for Another User. ......................................................... 168
Restricting Use of the LPD Protocol to Submit Jobs ................................................. 169
6 Backing up and Restoring Data
Backing up Data ......................................................................................... 171
Restoring Data ........................................................................................... 172
7 Troubleshooting
Cannot Access TotalFlow PM .......................................................................... 175
Cannot Communicate with Printer Device............................................................. 175
Cannot Enable Virtual Printers ......................................................................... 176
Cannot Find or Display Job ............................................................................. 176
Cannot Use Port 15080 ................................................................................. 176
Cannot View Job Status................................................................................. 177
File Names or Job Names Are Displayed or Printed with Wrong Characters ...................... 177
Input Files with Errors ................................................................................... 178
Japanese Values Are Not Saved ....................................................................... 178
Job Properties Are Not Updated ....................................................................... 178
Job Size is 0.............................................................................................. 179
Jobs Are Displayed or Printed with Wrong Characters............................................... 179
Jobs Cannot be Deleted or Flushed ................................................................... 179
Jobs Print Out of Order.................................................................................. 179
11
Paper Is Not Available for Mapping .................................................................... 179
Passthrough Printers Cannot Print Jobs............................................................... 180
Performance Problems.................................................................................. 180
User Interface Does Not Respond After Dialog Is Closed ........................................... 180
Virtual Printers Do Not Process Jobs Submitted to Hot Folders..................................... 181
Troubleshooting the [P ro p e rt i e s fo r J o b ] Dialog..................................................... 181
8 Reference Information
Paper Property Values .................................................................................. 185
Regular Expressions .................................................................................... 190
Specifying Job Files in the Printer Command and Operator Instructions Command .............. 191
INDEX
12
1 . To t a l F l o w P M
♦ Product Overview
♦ TotalFlow PM User Interface
TotalFlow PM is a Web-based application that lets you manage your printing environment from a
single point, through a comprehensive user interface.
This manual contains topics that help administrators and operators learn about and use TotalFlow
PM.
Product Overview
TotalFlow PM lets you manage your printing processes on up to five printers from a single Web
browser-based user interface. TotalFlow PM is installed as a server and the user interface acts as
a client.
13
1 TotalFlow PM
TotalFlow PM provides a central location for assigning jobs to printers and managing print jobs. It
routes and tracks incoming, processing, and completed jobs and lets you edit job tickets until the
last minute. TotalFlow PM lets you change print order, change output printers, and reprint jobs
easily.
TotalFlow MR lets you do make-ready tasks such as editing, imposition, and changing page layout.
TotalFlow MR sends jobs with their job tickets to TotalFlow PM. TotalFlow MR and TotalFlow PM
work seamlessly to create jobs, apply make-ready settings, and send jobs to the best matching
printer.
14
Product Overview
TotalFlow PM also supports job submission by dragging and dropping jobs into hot folders. You
can also submit jobs from other systems by using the line printer daemon (LPD) protocol for file
transmission.
With networked communication to your printers, you can easily check printer and job status.
This figure shows how jobs flow through TotalFlow PM. Jobs are submitted to virtual printers,
which assign job attributes. For example, Virtual Printer 1 might specify that jobs are to be printed
on bond paper, while Virtual Printer 2 specifies recycled paper. If the virtual printer is associated
with a printer, TotalFlow PM automatically assigns the jobs to that printer. Because Virtual Printer 4
is not associated with a printer, the operator manually moves the jobs to either the Job Ticket printer or the Passthrough printer.
15
1 TotalFlow PM
System Objects
TotalFlow PM is made up of a server, printers, virtual printers, papers, users, and jobs. Each of
these things is a s y s t e m o b j e c t. You can define detailed attributes for each system object. These
attributes are called p ro p e rt i e s .
S e rv e r
You install the TotalFlow PM s e rv e r on a Windows computer. TotalFlow PM names the server
[S y s te m].
The server:
•
Manages all aspects of job processing, from the virtual printers that receive the jobs to the
printers that print them
•
Manages the online version of this manual
•
Controls these system settings:
– The largest and smallest numbers that can be assigned to jobs
– The hosts that can submit jobs using the LPD protocol
– How often the system polls stored jobs to see if any action is necessary
– The number of bytes per page to use in calculating job sizes
– How often users must change their TotalFlow PM passwords
– How long users can remain inactive before they are automatically logged out
Virtu a l p ri nte rs
V i rt u a l p ri n t e rs receive jobs, then submit the jobs to TotalFlow PM printers.
P ri n te rs
You create p ri n t e rs TotalFlow PM and associate them with printer devices. Printers receive jobs
from virtual printers and send jobs to printer devices.
For printer devices that can print jobs from TotalFlow PM, see the TotalFlow PM Readme file.
The type of printer that you create in TotalFlow PM to represent a printer device depends on the
capabilities of the printer device:
16
Papers
J o b Ti c k e t
Job Ticket printers are associated with printer devices that support PostScript. You can edit the
job tickets for jobs assigned to Job Ticket printers. TotalFlow PM virtual printers that are associated with Job Ticket printers can receive these jobs from TotalFlow MR, in a hot folder, or from
a print command that uses the line printer daemon (LPD) protocol. Job Ticket printers can communicate directly with printer devices and obtain status on the jobs while they are printing.
Pa s s thro ug h
Passthrough printers are associated with printer devices that can print jobs in many different
formats, for example, PCL, PostScript, and PDF. Jobs assigned to passthrough printers do not
have job tickets. TotalFlow PM virtual printers that are associated with Passthrough printers
can receive these jobs in a hot folder or from a print command that uses the LPD protocol.
Passthrough printers cannot report job status.
Papers
P a p e rs represent the paper, envelopes, forms, labels, or transparencies that jobs are printed on.
TotalFlow PM keeps track of the paper in each input tray of each printer and uses this information
to assign jobs that require specific papers to printers that use those papers.
U s e rs
All TotalFlow PM users must have a unique TotalFlow PM u s e r n a me and password.
The user's authority controls which objects the user can access and which actions the user can
do.
Jobs
J o b s are input files that TotalFlow PM has accepted and submitted for processing.
TotalFlow PM can print jobs in these formats:
Data
fo rma t
J o b Ti c k et
p rin ters
Passth ro ug h
p rin ters
PCL
No
Yes
PDF
Yes
Yes
PostScript
No
Yes
TIFF
No
Yes
Notes
In most cases, you should print PDF jobs on
Job Ticket printers because they can communicate directly with the printer devices.
17
1 TotalFlow PM
J o b S ub mis s io n Meth ods
You can submit jobs to TotalFlow PM using TotalFlow MR, the line printer daemon (LPD) protocol,
File Transfer Protocol (FTP), or other file copying methods.
Jobs are submitted to virtual printers that you define. Virtual printers receive the job and initiate job
processing.
The supported job submission methods are:
To t a l F l o w MR
TotalFlow MR lets you edit documents to create a job with a job ticket, then submit the job to a
TotalFlow PM virtual printer.
FTP or fil e c o py
You can use an FTP client or your preferred file copying method to move print files into a hot
folder. When you copy or move a job to the hot folder directory, the virtual printer that is associated with the hot folder automatically receives the job and initiates job processing.
LP D pro toc ol
You can use the LPR port, the l p r command, or another command that uses the LPD protocol
to submit jobs to a virtual printer. Specify the name of the virtual printer as the target printer. For
example, the name of the virtual printer is the value of the -P option of the l p r command.
18
Properties
P roperties
TotalFlow PM uses properties to define the attributes of all its objects, such as virtual printers, printers, and jobs.
The TotalFlow PM user interface provides a complete description for each property. The description supplies information about the valid values and meaning of each property.
The properties are:
Se rv er pro pertie s
Server properties define certain high-level attributes of TotalFlow PM system. For example,
server properties control how often users must change their passwords.
Administrators typically set any server properties that the installation requires when they initially configure the system. Administrators can also access server properties through the
[ S e rv e r] pod of the TotalFlow PM user interface, so they can later set or change a server
property.
Vi rtual p ri nter prop erti es
Virtual printer properties define the attributes of virtual printers.
Administrators typically set virtual printer properties when they create a virtual printer. For example, they can use a virtual printer property to control the methods that can be used to submit
a job to the virtual printer.
Prin ter p rop erti es
Printer properties define the network location and assignment attributes of the printers. The assignment attributes are used to assign jobs to a printer.
Pa pe r pro pe rtie s
Paper properties define the attributes of papers, such as the height, width, and weight.
U s er prop erti es
User properties define the attributes of users who have been authorized to use the system.
TotalFlow PM provides a predefined set of authorities; you cannot add authorities or change
the attributes of the authorities. Administrators assign authorities to users during initial configuration. Authorities control the functions and areas of TotalFlow PM that users can access.
19
1 TotalFlow PM
J ob prope rtie s
Job properties define the attributes of jobs, which TotalFlow PM virtual printers create from the
input files that they receive.
Job properties are the largest group of properties in TotalFlow PM. They control all aspects of
job processing and printing. For example, you can use job properties to:
•
Suspend the job before printing begins.
•
Store the job for a set period of time after all job processing completes.
Job properties are set when the job is submitted, either in the job ticket or in the print command.
TotalFlow PM also lets administrators and operators change or override values for job properties on a job-by-job basis.
20
TotalFlow PM User Interface
To t a l F l o w P M U s e r I n t e r f a c e
The TotalFlow PM user interface is a Web browser-based interface that authorized users can access from any Windows system that has access to the network.
TotalFlow PM can use these browsers on these systems:
Windows
Vista
Windows
Server
2008 or
2008 R2
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Windows
XP
Windows
Server
2003 R2
Internet Explorer 6 with
Service Pack
3
Yes
Yes
Internet Explorer 7
Yes
Internet Explorer 8
Yes
Internet Explorer 9
Windows
7
Mozilla Firefox 10 or
later
Yes
Yes
Yes
Chrome 19.0
or later
Yes
Yes
Yes
The TotalFlow PM user interface consists of pages that let users do specific tasks. Operators use
the [ O p e ra t i o n s ] page to track incoming, processing, and completed jobs. They use the [ Q u e u e s ]
page to manage print queues and assign jobs to printers. Administrators use the [ C o n f i g u ra ti o n ]
page to create and modify printers, virtual printers, users, and papers and to set server properties.
To see a page, click its button in the menu bar.
Always use the page buttons to navigate in the user interface because using the browser's forward and back buttons can cause unexpected results.
The pods on each page let you interact with jobs, printers, virtual printers, etc. You can move pods
to different positions, and you can close, reopen, and maximize them to hide and show their
contents.
21
1 TotalFlow PM
1. The m e n u b a r is on every page of the TotalFlow PM user interface.
2. To view a p a g e , click its button in the menu bar. This example shows the [ O p e ra t i o n s ] page.
3. Each p o d is a modular pane that displays information about the server, printers, virtual printers,
users, papers, or jobs. This example shows the [ J o b s ] pod.
Menu Bar
The TotalFlow PM user interface has a menu bar at the top, which is always available from any
page in the interface.
The menu bar lets users do these actions:
•
Switch between the available pages. For example, click [ O p e ra t i o n s ] , [ Q u e u e s ] , or [ C o n f i g u ra t i o n ] at the left of the menu bar.
Always use the page buttons to navigate in the user interface because using the
browser's forward and back buttons can cause unexpected results.
•
22
See the online version of the TotalFlow PM User's Guide. Click
right of the menu bar, then click [ H e l p ] .
, the help button, at the
[ O p e r a t i o n s ] Page
•
See TotalFlow PM version information. Click
bar, then click [ A b o u t ] .
, the help button, at the right of the menu
•
Open pods. Click [ P o d s ] at the right of the menu bar.
•
Change the current user's password. Click [ u s e rn a me ] , and then [ C h a n g e P a s s w o rd . . .] , at
the right of the menu bar.
•
Log the current user out of TotalFlow PM. Click [ u s e rn a me ] , and then [ L o g o u t ] , at the right of
the menu bar.
[Operations ] Page
The [ O p e r a t i o n s ] page of the TotalFlow PM user interface provides a central location where administrators, operators, and monitors can watch TotalFlow PM route and track incoming, processing, and completed jobs and view the status of the printers and virtual printers that process the
jobs.
Administrators and operators can manage printers and virtual printers. On both the [ O p e r a t i o n s ]
page and the [ Q u e u e s ] page, administrators and operators can assign jobs to printers and edit
job tickets at the last minute.
The [ O p e r a t i o n s ] page contains a [ S u mma ry ] pod, a [ P r i n t e rs ] pod, a [ V i rt u a l P ri n t e rs ] pod,
and one or more [ J o b s ] pods.
•
To open a pod, click [ P o d s ] , then click the name of the pod. Except for the [ J o b s ] pod, you
cannot open another copy of a pod that is already open.
•
To close a pod, click
, the exit icon, in the upper right corner.
Always use the page buttons to navigate in the user interface because using the browser's forward and back buttons can cause unexpected results.
23
1 TotalFlow PM
To do an action to an object, click one of the buttons that appear when you mouse over the object;
or select an object and click the [ P ri n t e r s ] , [ V i rt u a l P r i n te rs ] , or [ J o b s ] menu at the top of the
pod, then click a menu item.
[Summary] pod
The [ S u m ma r y ] pod summarizes the jobs that are being processed and their progress.
The number in parentheses shows the total number of jobs in the progress category. When there
are jobs in a progress category, a bar graph shows the distribution of jobs by state. The colors in
the bar graph indicate the job status.
This table shows the combinations of progress category, subcategory, and job status. The “What
to Do” column includes some possible solutions for problems.
24
P ro gres s
category
Subcatego ry
[Receiving/
Unassigned]
[Error o r As s ig nme nt
Fa il ed ]
Job s tatus
Color
What to do
[E rro r]
Red
The [ R e q u e s t e d p ri n t e r] property of the job specifies a printer
that does not exist. Delete the
job and resubmit it to a printer
that does exist.
[U n as s i gne d]
Red
The scheduling properties of
the job do not match the scheduling properties of any printer.
For example, the job specifies
a paper that is not loaded in
any printer. Change the
[ S u mma ry ] pod
P ro gres s
category
Subcatego ry
Job s tatus
Color
What to do
scheduling properties of either
the job or the printer.
[Held or
Unassigned]
[S top ped ]
Blue
If the job has been suspended,
resume the job.
[U n as s i gne d]
Blue
Send the job to a printer.
[P roc es s i ng]
Green
[C re ati ng]
Green
[Error]
[E rro r]
Red
See the job log.
[Held]
[S top ped ]
Blue
If the job has been suspended,
resume the job.
[Pending]
[P roc es s i ng]
Green
[U n as s i gne d]
Green
[Pro c es s i ng ]
[ Wa i t i n g t o
pri nt]
If the [ P ri n t mo d e ] property of
the job is set to [ H o l d u n ti l ] , do
nothing. The job will be released automatically at the
specified time.
If the job requests a disabled
printer, enable the printer.
[Sent to
pri nte r]
[Error]
[E rro r]
Red
See the job log.
[Held]
[S top ped ]
Blue
If the job has been suspended,
resume the job.
[ Wa i t i n g f o r
ope rator
action]
Blue
Follow the instructions in the
[Op erato r Ins tr uc ti ons ]
dialog.
[P roc es s i ng]
Green
[P ri nti ng]
Green
[Error]
[E rro r]
Red
See the job log.
[Held]
[S top ped ]
Blue
If the job has been suspended,
resume the job.
[Stored]
[P roc es s i ng]
Green
[Pending or
Pri nti ng ]
[C omp le ted]
25
1 TotalFlow PM
P ro gres s
category
Subcatego ry
Job s tatus
Color
What to do
[S tore d]
Green
You can do either of these:
•
Reprint the job.
•
Delete the job.
The progress categories in the [ S u mm a ry ] pod are clickable buttons. When you click a progress
category, a new [ J o b s ] pod opens to display information about the jobs in that category, grouped
by job state. For example, you can display information for jobs in the [ S e n t t o p ri n t e r] category by
clicking [ S e n t t o p ri n t e r] .
[Prin te rs ] po d
The [ P ri n t e rs ] pod lists the defined printers.
Use the [ P ri n t e rs ] pod to see information about printers that TotalFlow PM uses. Authorized users
can do actions on the printers, such as enabling, disabling, and showing associated jobs. In the
[ C o n f i g u ra t i o n ] page, administrators can add and delete printers.
In the [ P ri n t e r s ] pod:
1. A g ra p h i c represents each printer. The appearance of the graphic depends on the printer model. Click the graphic to open the [ S ta t u s f o r P r i n t e r] dialog.
2. The v a l u e s next to the printer graphic are the values of selected printer properties. To see the
names of the selected properties, mouse over the values. To change the selection, click
[ V i e w ] , and then [ C h o o s e D e ta i l s . . . ] .
3. The color of the s t a t u s i n d i c a t o r below the printer graphic shows the printer status:
Blue
Disabled
Gree n
Enabled
26
[ V i rt u a l P ri n t e rs ] pod
Red
Error
4. The p ri n t e r n a m e identifies the printer.
5. Click anywhere in the b a c k g ro u n d of the information for a printer to select or deselect it. (To
select more than one printer, press [ C t rl ] while you click.) The background changes color when
you mouse over a printer or select it. The background colors are:
Color
Selected
Mouse over
White
No
No
Cream
Yes or no
Yes
Gold
Yes
No
6. You see these b u t t o n s when you mouse over a printer:
Adds the printer to your list of favorite printers. This button toggles with
the remove from favorites button.
,
Removes the printer from your list of favorite printers. This button toggles
with
, the add to favorites button.
Enables the printer. This button toggles with
, the disable button. When
the printer is enabled, the status indicator is green.
Disables the printer. This button toggles with
, the enable button. When
the printer is disabled, the status indicator is blue.
Opens a [ J o b s ] pod filtered to show the jobs that are assigned to the printer.
You do not see this button on the [ C o n f i g u r a t i o n ] page.
[ Vi rt u al P r i n te r s ] p o d
The [ V i rt u a l P ri n t e rs ] pod lists the defined virtual printers.
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1 TotalFlow PM
Authorized users can do actions on the virtual printers, such as enabling and disabling and flushing the input files that the virtual printers have received. In the [ C o n f i g u r a t i o n ] page, administrators can add and delete virtual printers.
In the [ V i rt u a l P ri n t e rs ] pod:
1. The h e a d i n g above a group of virtual printers shows the property value that defines the group
and the number of virtual printers in the group. If any virtual printers are selected, that number
is also shown. In the illustration, virtual printers are grouped by the printer that they are associated with. “None (1, 1 selected)” means that one virtual printer is not affiliated with any printer
and that one virtual printer in this group is selected.
2. A g ra p h i c represents each virtual printer. Click the graphic to open the [ P r o p e rt i e s f o r V i r tu a l
P r i n te r] dialog.
3. The v a l u e s next to the virtual printer graphic are the values of selected virtual printer properties. To see the names of the selected properties, mouse over the values. To change the selection, click [ V i e w ] , and then [ C h o o s e D e t a i l s . . . ] .
4. The color of the s t a t u s i n d i c a t o r below the virtual printer graphic shows the virtual printer
status:
Blue
Disabled
Gree n
Enabled
Red
Error
5. The v i rt u a l p ri n t e r n a me identifies the virtual printer.
28
[ J o b s ] pod
6. Click anywhere in the b a c k g ro u n d of the information for a virtual printer to select or deselect it.
(To select more than one virtual printer, press [ C t r l ] while you click.) The background changes
color when you mouse over a virtual printer or select it. The background colors are:
Color
Selected
Mouse over
White
No
No
Cream
Yes or no
Yes
Gold
Yes
No
7. You see these b u t t o n s when you mouse over a virtual printer:
Adds the virtual printer to your list of favorite virtual printers. This button toggles with
, the remove from favorites button.
Removes the virtual printer from your list of favorite virtual printers. This button toggles with
, the add to favorites button.
Enables the virtual printer. This button toggles with
, the disable button.
When the virtual printer is enabled, the status indicator is green.
Disables the virtual printer. This button toggles with
, the enable button.
When the virtual printer is disabled, the status indicator is blue.
[Jobs] pod
The [ J o b s ] pod shows the jobs in TotalFlow PM.
Authorized users can see detailed information about specific jobs and do actions such as suspending and resuming jobs or reprinting jobs.
The title bar of the [ J o b s ] pod shows the filter that is currently applied to the jobs in the system.
For example:
•
[ N o s e a rc h c o n d i t i o n s ] means that all the jobs in the system are displayed.
•
[ C o p i e s ] in the drop-down list and 1 in the text field mean that only jobs with exactly one copy
are displayed.
In the [ O p e ra t i o n s ] page, you can open several [ J o b s ] pods with different filters. In the [ Q u e u e s ]
page, you can open only one [ J o b s ] pod, filtered to show unassigned jobs. (The [ Q u e u e s ] pod
shows the jobs that are assigned to each printer.)
You can view the [ J o b s ] pod in a g ri d v i e w or a g ra p h i c v i e w . On the [ O p e ra t i o n s ] page, the grid
view is the default. On the [ Q u e u e s ] page, the graphic view is the default.
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1 TotalFlow PM
Grid v iew
The grid view of the [ J o b s ] pod shows the job ID and selected job properties in table format. If one
of the selected properties is [ S ta t u s ] , a colored status indicator is shown next to the value.
The b a c k g ro u n d changes color when you mouse over a job or select it. The background colors
are:
Color
Selec ted
Mouse ov er
White
No
No
Cream
Yes or no
Yes
Gold
Yes
No
Graphic view
In the graphic view of the [J o b s ] pod:
1. The h e a d i n g above a group of jobs shows the property value that defines the group and the
number of jobs in the group. If any jobs are selected, that number is also shown. In the illustration, jobs are grouped by progress category. “Printing (5, 1 selected)” means that five jobs are
at the printer and that one job in this group is selected.
30
[ J o b s ] pod
2. A g ra p h i c represents each job. The appearance of the graphic varies according to job properties. For PDF jobs, the graphic is a thumbnail of the first page if one is available.
No thumbnail is available if the [ C o n te n t C o p y i n g ] PDF document property is set to
[ N o t A l l o w e d ] . To see the PDF property values, open the PDF file in Adobe Reader
and click [ F i l e ] , then click [ P ro p e r t i e s ] .
Click the graphic to open the [ S t a t u s f o r J o b ] dialog.
3. The v a l u e s next to the job graphic are the values of selected job properties. To see the names
of the selected properties, mouse over the values. To change the selection, click [ V i e w ] , and
then [ C h o o s e D e ta i l s . . . ] .
4. The color of the s t a t u s i n d i c a t o r below the job graphic shows the status of the job:
Red
Error
Blue
Unassigned or held
Gree n
Processing normally
5. The j o b I D is a number that identifies the job.
6. Click anywhere in the b a c k g ro u n d of the information for a job to select or deselect it. (To select
more than one job, press [ C t rl ] while you click.) The background changes color when you
mouse over a job or select it. The background colors are:
Color
Selected
Mouse over
White
No
No
Cream
Yes or no
Yes
Gold
Yes
No
7. You see these b u t t o n s when you mouse over a job:
Suspends the job. This button toggles with
, the resume button.
Resumes the suspended job. This button toggles with
button.
, the suspend
Reprints the job. You do not see this button for jobs in the [ R e c e i v i n g /U n a s s i g n e d ] progress category.
Sends the job to a printer. You do not see this button for jobs in the [ S e n t t o
p ri n t e r ] or [ C o mp l e t e d ] progress category.
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1 TotalFlow PM
32
[ Q u e u e s ] Page
[Queues] Page
The [ Q u e u e s ] page of the TotalFlow PM user interface lets administrators, operators, and monitors see the queue of jobs for each printer.
Administrators and operators can move jobs from one printer to another or change the order of
jobs within a queue. On both the [ Q u e u e s ] page and the [ O p e ra t i o n s ] page, administrators and
operators can assign jobs to printers and edit job tickets at the last minute.
The [Q u e u e s ] page contains a [Q u e u e s ] pod and a [ J o b s ] pod. The [ J o b s ] pod is filtered to show
unassigned jobs. Use it to assign these jobs to printers.
Always use the page buttons to navigate in the user interface because using the browser's forward and back buttons can cause unexpected results.
[Queues] pod
The [ Q u e u e s ] pod shows printers and the jobs that are assigned to print on the printers. It also
shows paper change actions and operator instructions.
The left side of the [ Q u e u e s ] pod shows printers, with a list of their input trays and, if the information is available, the paper loaded in each input tray.
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1 TotalFlow PM
Click a printer to open a dialog that shows selected printer properties, especially assignment
properties.
The right side shows the queue of jobs for each printer. Each job is represented by a rectangle.
The jobs are arranged in the order in which you can expect them to print.
Mouse over a job to see the job name, job ID, and the number of pages in the job.
Click a job to open a dialog that shows selected job properties, especially assignment properties.
, the operator flag, indicates that a job has instructions for the operator. Click the operator flag to
see these instructions.
, the held job flag, indicates that a job is held until a certain time. Click the job to see when it
will be released to print.
, the paper change flag, indicates that the operator needs to change the paper that is loaded in
the printer. The job rectangle marked with the paper change flag is a placeholder. It does not represent a real job. Click the placeholder to see instructions for the paper change.
[Configuration] P age
The [ C o n f i g u r a t i o n ] page of the TotalFlow PM user interface lets administrators create and
change the properties of printers, virtual printers, users, and papers. It also lets administrators set
server properties.
Like the [ O p e ra t i o n s ] page, the [ C o n f i g u ra t i o n ] page has [ P ri n t e rs ] and [ V i r tu a l P r i n t e rs ] pods.
You can use these pods to do actions that you cannot do on the [ O p e ra t i o n s ] page, such as adding and deleting objects. The [ C o n f i g u ra t i o n ] page also has pods for objects that only administrators can view or change: a [ S e rv e r] pod, a [ P a p e r ] pod, and a [ U s e rs ] pod.
•
To open a pod, click [ P o d s ] , then click the name of the pod. You cannot open another copy of
a pod that is already open.
•
To close a pod, click
, the exit icon, in the upper right corner.
Always use the page buttons to navigate in the user interface because using the browser's forward and back buttons can cause unexpected results.
34
[ S e rv e r] pod
[Server] pod
The [ S e r v e r] pod shows the TotalFlow PM server. There can be only one server in the TotalFlow
PM system.
Administrators can use the [ S e rv e r] pod to see and change information about TotalFlow PM.
In the [ S e rv e r] pod:
1. A g ra p h i c represents the server. Click the graphic to open the [ P r o p e rt i e s f o r S e rv e r] dialog.
2. The s e rv e r n a me identifies the server. This name is [ S y s t e m] . You cannot change it.
3. Click anywhere in the b a c k g ro u n d of the information for the server to select or deselect it. The
background changes color when you mouse over the server or select it. The background colors
are:
Color
Selected
Mouse over
White
No
No
Cream
Yes or no
Yes
Gold
Yes
No
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1 TotalFlow PM
[Pa p e r] p o d
The [ P a p e r] pod lists the defined papers.
Administrators can view and change information about papers. They can also add and delete
papers.
In the [ P a p e r] pod:
1. The h e a d i n g above a group of papers shows the property value that defines the group and the
number of papers in the group. If any papers are selected, that number is also shown. In the illustration, all papers are grouped together. “All (2)” means that two papers are defined and that
no papers in this group are selected.
2. A g ra p h i c represents each paper. Click the graphic to open the [ P ro p e rt i e s f o r P a p e r ] dialog.
3. The v a l u e s next to the paper graphic are the values of selected paper properties. To see the
names of the selected properties, mouse over the values. To change the selection, click
[ V i e w ] , and then [ C h o o s e D e ta i l s . . . ] .
4. The p a p e r n a me identifies the paper.
5. Click anywhere in the b a c k g ro u n d of the information for a paper to select or deselect it. (To select more than one paper, press [ C t rl ] while you click.) The background changes color when
you mouse over a paper or select it. The background colors are:
Color
Selected
Mouse over
White
No
No
Cream
Yes or no
Yes
Gold
Yes
No
6. You see these b u t t o n s when you mouse over a paper:
36
[U s e rs ] pod
Adds the paper to your list of favorite papers. This button toggles with
the remove from favorites button.
,
Removes the paper from your list of favorite papers. This button toggles with
, the add to favorites button.
[Users] pod
The [ U s e rs ] pod lists TotalFlow PM users.
Administrators can add and delete users, change users' authority, and change the passwords of
other users.
In the [ U s e r s ] pod:
1. The h e a d i n g above a group of users shows the property value that defines the group and the
number of users in the group. If any users are selected, that number is also shown. In the illustration, users are grouped by authority. “Administrator (1, 1 selected)” means that one user has
administrator authority and that one user in this group is selected.
2. A g ra p h i c represents each user. Click the graphic to open the [ P ro p e rt i e s f o r U s e r] dialog.
3. The u s e r n a m e identifies the user.
4. The v a l u e s next to the user graphic are the values of selected user properties. To see the
names of the selected properties, mouse over the values. To change the selection, click
[ V i e w ] , and then [ C h o o s e D e ta i l s . . . ] .
5. Click anywhere in the b a c k g ro u n d of the information for a user to select or deselect it. (To select more than one user, press [ C t rl ] while you click.) The background changes color when you
mouse over a user or select it. The background colors are:
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1 TotalFlow PM
Color
Selected
Mouse over
White
No
No
Cream
Yes or no
Yes
Gold
Yes
No
6. You see these b u t t o n s when you mouse over a user:
Adds the user to your list of favorite users. This button toggles with
remove from favorites button.
, the
Removes the user from your list of favorite users. This button toggles with
, the add to favorites button.
38
[ P ro p e rt i e s f o r J o b ] Dialog
[P roperties for J ob] Dialog
The [ P ro p e r t i e s f o r J o b ] dialog consists of sections that let you configure and view the job that
you need to send to the printer. The [ P r o p e rt i e s f o r J o b ] dialog provides all the information you
need to configure the job you need to print. All your changes are shown in real time so that you
can see how the final output will look.
To open the [ P ro p e rt i e s f o r J o b ] dialog, select a job in the [ J o b s ] pod and click [ J o b s ] , then click
[Prope rtie s ...]
The main sections are:
•
[Mai n] pag e
[Job] view
Shows the job displayed as a book.
[Page] view
Shows the job displayed as pages laid out in the order you read them.
[J ob S e tti ng s ] v i ew
Summarizes all the job settings. These settings can be exported as HTML files.
•
[J ob Pro pertie s ] s ec ti on
– [ G e n e ra l ] settings
– [ P a p e r] settings
– [ L a y o u t ] settings
– [ P ri n t ] settings
– [ Fi n i s h i n g ] settings
– [ C o l o r] settings
•
[Exception Pages] section
– [ S u b s t i t u t e ] settings
– [ S u b s e t ] settings
The elements of the [ Ma i n ] page are:
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1 TotalFlow PM
1. Title bar
2. Content area
3. Footer area
4. Action bar
S c ro ll c o n trol s
The scroll controls let you flip through the physical pages of the book (job view), flip through
screens of pages (page view), or change the current page.
In addition, you can also flip through the exception pages if they exist.
The scroll controls are displayed in the footer area of the [ Ma i n ] page.
40
Scroll controls
The arrows do these functions:
1. [ Fi rs t p a g e ]
2. [ P re v i o u s s c re e n ] (page view only)
3. [ P re v i o u s e x c e p t i o n p a g e ]
4. [ P re v i o u s p a g e ]
5. [ N e x t p a g e ]
6. [ N e x t e x c e p t i o n p a g e ]
7. [ N e x t s c re e n ] (page view only)
8. [ L a s t p a g e ]
9. [ R o t a t e v i e w ]
You can change the orientation of the pages by rotating them to a degree angle of 90, 180 or 270
degrees. To rotate the pages, click [ R o t a t e v i e w ] .
The current page is displayed in the box in the middle of the scroll arrows. To see a specific page,
type the page number. To see the first or last page, click the [F i rs t p a g e ] or [ L a s t p a g e ] buttons.
If exception pages are inserted, press the [ N e x t e x c e p t i o n p a g e ] or [ P re v i o u s e x c e p t i o n p a g e ]
arrow to go to that specific page exception.
The scroll controls are disabled when there is no corresponding page available.
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1 TotalFlow PM
View c ontrols
The [ P ro p e r ti e s f o r J o b ] dialog shows these views of the job you created or you are using:
1. [S ho w j ob ] ([J ob ] v i ew )
Shows the job displayed as a book.
2. [S ho w p age s i n j ob ]([Pa ge] v i ew )
Shows the job displayed as pages in the order that you read them.
3. [S ho w j ob s etti ng s ] ([J ob S e tti ng s ] v i ew )
Summarizes all the job settings. These settings can be exported as HTML files.
42
[ J o b ] view
[Job] view
The [ J o b ] view
displays the job as a book in the center of the content area. You can flip the
pages and see in real time the changes to the job that you need to print. You navigate with the arrows on the outside edge of each page or through the controls in the footer of the content area.
If you set the job to print simplex, the back side of every sheet is blank. If a job or a subset of the
job is bound (such as stapled, ring, perfect bind), the job or subset is displayed with the sheets
bound together.
When you hover the cursor over the outer edge of a sheet, a visual indicator shows that more pages follow.
If the right (left) edge of the right (left) sheet is enabled, you can flip the pages from right (left) to left
(right), so you can move to or return to a previous page.
If the top edge of the top sheet and the bottom edge of the bottom sheet are enabled, you can flip
the pages from bottom to top.
Another way to flip through the book is to press the arrows on the keyboard.
When the input data format value of a job is a file type other than PDF, a graphical sample is displayed instead of the actual image. The graphical sample displayed is not
printed.
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1 TotalFlow PM
[Page] view
The [ P a g e ] view
shows multiple pages in the order that you read the pages in the job.
The current page is highlighted with a gold border. The selected pages are highlighted with a pale
gold background.
If you have exception pages inserted, you can display only these pages using the [S h o w ] menu
on the top.
[Substitute]
Displays only the sheets where a substitution is available on at least one side.
[S u bs e t]
Displays only inserted subsets.
Selecting pages
The page selection feature is only available in the [ P a g e ] view.
You can select a page by clicking it or entering the corresponding physical page number in the current page entry field.
Selecting a single page deselects any other pages currently selected.
To make multiple selections, press and hold the [ C t rl ] key while clicking a page. If you need to
clear the selection, press and hold the [C t rl ] key and click the already selected page that you need
to clear.
44
[ J o b S e t t i n g s ] view
To select a range of pages, click the page the selection begins with and press and hold the [ S h i f t ]
key while clicking the last page from the selection. All the pages between the first and last pages
are selected.
Another way to make multiple selections is to click and drag across a group of pages and select
them. If you are holding the [ C t r l ] or [ S h i ft ] key while dragging, any other selected pages remain
selected. Otherwise, any other currently selected pages are not selected.
[Job Settings ] v iew
The [ J o b S e t t i n g s ] view
displays a text summary of the current job. It includes exceptions
and links to edit the settings. It also lets you export the summary to an HTML file by pressing the
[ E x p o rt ] button located in the upper right side of the [ J o b S e t t i n g s ] section. You can open and
print the HTML file from outside the editor.
The settings are listed in a group in the [ J o b S e t t i n g s ] view, and you can toggle between the individual groups. If you need to change the settings already made, click a setting, which acts as a link
to open the corresponding place in the user interface.
If one of the values turns red, this means that your printer does not support the current selection
and you must change it to a valid one.
The [ J o b S e t t i n g s ] view shows information about these features of a job ticket:
•
[Gen era l]
•
[Paper]
•
[Layout]
•
[Pri nt]
•
[Fi ni s h in g]
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1 TotalFlow PM
•
[C ol or]
•
[Substitute]
•
[Subset]
U s in g the [P a pe r L ib ra ry ]
To see the [P a p e r L i b ra r y ] , click [ M o re . .. ] in the [ P a p e r] section under [ J o b P ro p e rt i e s ] .
Setting view options
You can configure the [ P a p e r L i b ra r y ] to display different views.
From the [ V i e w ] drop-down list, select one of these:
[Gra phi c ]
Provides visual information about the settings made to all the paper in the library.
[Details]
Provides detailed information about the settings made to all the paper in the library.
Grouping or sorting the paper
You can group or sort the paper in the [ P a p e r L i b r a ry ] .
To group or sort the paper:
1. From the [ V i e w ] drop-down list, click [ S o rt b y ] or [ G ro u p b y ] .
2. Select one of these options:
46
Grouping or sorting the paper
[Fa v ori tes ]
Groups or sorts the paper library according to paper that is marked as a favorite and paper
that is not.
[Loaded]
Groups or sorts the paper library according to the paper that is loaded in the printer and the
paper that is not. Paper is considered to be loaded if the [ I n p u t t ra y ] attribute is set to a
specific tray, other than [ N o t s e t ] or [ A u t o t ra y s e l e c t ] select.
[Used]
Groups or sorts the paper library according to paper that is used in this job and the paper
that is not.
[Size]
Groups or sorts the paper library numerically based on the paper size.
[ Ty p e ]
Groups or sorts the paper library alphabetically based on the paper type.
[ We i g h t ]
Groups or sorts the paper library numerically based on the paper weight.
[C ol or]
Groups or sorts the paper library alphabetically based on the paper color.
[A l l ](de fa ul t)
Displays all paper types. They are not grouped by any of the attributes.
3. Select whether to sort in [ A s c e n d i n g ] or [ D e s c e n d i n g ] order.
47
2. C onfi guri ng the S y s tem
♦ Creating Printers
♦ Creating Virtual Printers
♦ Preparing for Job Submission
♦ Creating Papers
♦ Setting up Security
♦ Copying Objects from One System to Another
♦ Setting Server Properties
♦ Changing the Log Schedule
♦ Configuring Client Computers
Configuration tasks for TotalFlow PM include adding and setting properties for printers, virtual
printers, papers, and users, as well as more advanced tasks such as setting server properties.
C reati ng P rinters
Printers represent the printer devices in your environment that receive jobs from TotalFlow PM.
You can create printers to represent printer devices at up to five IP addresses. Because more than
one printer can represent the same printer device, you can create more than five printers.
These types of printers can receive jobs in TotalFlow PM:
J o b Ti c k e t
Job Ticket printers are associated with printer devices that support PostScript. You can edit the
job tickets for jobs assigned to Job Ticket printers. TotalFlow PM virtual printers that are associated with Job Ticket printers can receive these jobs from TotalFlow MR, in a hot folder, or from
a print command that uses the line printer daemon (LPD) protocol. Job Ticket printers can communicate directly with printer devices and obtain status on the jobs while they are printing.
Pa s s thro ug h
Passthrough printers are associated with printer devices that can print jobs in many different
formats, for example, PCL, PostScript, and PDF. Jobs assigned to passthrough printers do not
have job tickets. TotalFlow PM virtual printers that are associated with Passthrough printers
can receive these jobs in a hot folder or from a print command that uses the LPD protocol.
Passthrough printers cannot report job status.
TotalFlow PM uses a s s i g n me n t p ro p e rt i e s to assign jobs to both types of printers. If the values of
all the assignment properties for a job match the values of the corresponding assignment properties for a printer, the job can be assigned to the printer.
J o b prop e rty
P rin te r prop e rty
[C us tomer]
[C us tomer n ame ]
[Si z e (s hee ts )]
[J ob s iz e (s h eets ) s up porte d]
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2 Configuring the System
J o b prop e rty
P rin te r prop e rty
[ N a me ] (on [ P a p e r ] page of [ P ro p e r t i e s f o r
J o b ] editor)
[ P a p e r n a m e ] of the papers in the printer's input trays or scheduled in paper changes for
the printer
[Staple/Bind]
[Staple]
[Bo ok l et proc es s or]
[Ring binding]
[Pe rfec t b in di ng]
[Punch]
[Punch]
[Fo ld ty pe ]
[Bo ok l et proc es s or]
[Fo ld in g]
If you create more than one printer to represent the same printer device, you might have
these problems:
•
Because each printer has its own queue in the [ Q u e u e s ] pod, you do not see a combined queue for the printer device.
•
Jobs might not print in the order that you expect.
•
A job assigned to one printer might print between the header page and the body of a
job assigned to another printer.
•
If both a Job Ticket printer and a Passthrough printer represent the same printer device, you might not be able to view the status of jobs assigned to the Job Ticket printer when the Passthrough printer is processing a large job.
To avoid these conflicts, enable only one of the printers at a time.
C r e a t i n g J o b Ti c k e t P r i n t e r s
Job Ticket printers are associated with printer devices that support PDF.
You can edit the job tickets for jobs assigned to Job Ticket printers. TotalFlow PM virtual printers
that are associated with Job Ticket printers can receive these jobs from TotalFlow MR, in a hot
folder, or from a print command that uses the line printer daemon (LPD) protocol. Job Ticket printers can communicate directly with printer devices and obtain status on the jobs while they are
printing.
To create a Job Ticket printer:
1. Log in to TotalFlow PM as an administrator.
50
Creating Job Ticket Printers
2. In the menu bar, click [C o n f i g u ra t i o n ] .
3. Do either of these:
•
To create a new printer, make sure that no printers are selected in the [ P ri n t e rs ] pod.
•
To copy an existing printer, select it in the [ P r i n te rs ] pod. The new printer will have the
same property values as the selected printer (except the [ N a me ] ) .
4. Click [ P ri n t e rs ] , and then [ A d d / C o p y ] , and then [ J o b Ti c k e t. . . ] .
You see the [ C re a t e J o b Ti c k e t P r i n t e r] dialog:
5. On each page of the dialog, enter or select values for the required and optional properties that
need to be adjusted to match your environment.
Click the page graphics in the navigation bar to change pages.
1) If you create more than one printer to represent the same printer device, specify the [ TC P /
I P a d d r e s s o r h o s t n a me ] property the same way for each printer.
51
2 Configuring the System
If you specify a TCP/IP address for one printer and a fully qualified host name for another,
TotalFlow PM counts these as two different IP addresses even though they both resolve to
the same address.
2) If the printer device uses the EFI Fiery controller option, specify one of these port numbers:
9101
Jobs are sent to the direct queue. They print in the same order that you submit them. TotalFlow PM cannot determine job status for most printers. The collate function for multiple copies is not available.
9102
Jobs are sent to the print queue. They might not print in the same order that you submit
them. TotalFlow PM can determine job status. The collate function for multiple copies is
available. This is the recommended port.
9103
Jobs are sent to the hold queue. An operator must release the job at the printer console
to print it.
3) The default is that the printer prints separator sheets (banner pages) in the language that
you selected when you installed the TotalFlow PM server. To print separator sheets in a different language, set the [ L a n g u a g e ] property on the [ C u s t o mi z e ] page appropriately:
52
Creating Job Ticket Printers
4) On the [ S c h e d u l i n g ] page, set the printer assignment properties:
53
2 Configuring the System
For [ P a p e rs s u p p o rt e d ], the defaults are:
1. The values returned by Simple Network Management Protocol (SNMP)
2. If SNMP does not configure the printer, all values supported by the printer model
3. If the [ Mo d e l ] property is not set, all defined values
6. Click [ O K ] .
7. To use the new printer, click
, the enable button, next to it.
Creating P as sthrough Printers
Passthrough printers are associated with printer devices that can print jobs in many different formats, for example, PCL, PostScript, and PDF.
54
Creating Passthrough Printers
Jobs assigned to Passthrough printers do not have job tickets. TotalFlow PM virtual printers that
are associated with Passthrough printers can receive these jobs in a hot folder or from a print command that uses the LPD protocol. Passthrough printers cannot report job status.
To create a Passthrough printer:
1. Log in to TotalFlow PM as an administrator.
2. In the menu bar, click [C o n f i g u ra t i o n ] .
3. Do either of these:
•
To create a new printer, make sure that no printers are selected in the [ P ri n t e rs ] pod.
•
To copy an existing printer, select it in the [ P r i n te rs ] pod. The new printer will have the
same property values as the selected printer (except the [ N a me ] ) .
4. Click [ P ri n t e rs ] , and then [ A d d / C o p y ] , and then [ P a s s t h r o u g h . . . ] .
You see the [ C re a t e P a s s t h ro u g h P ri n t e r] dialog:
5. On each page of the dialog, enter or select values for the required and optional properties that
need to be adjusted to match your environment.
Click the page graphics in the navigation bar to change pages.
55
2 Configuring the System
1) On the [ G e n e r a l ] page, the value of the [ C o mma n d ] property depends on the print commands that are available on your system.
•
For information about the Windows l p r command, open a [ C o mm a n d P r o mp t ] window
and enter lpr ?
•
Use the printer name as the value of the printer option of the command.
For example, the Windows l p r command uses the option -P printer to specify the printer
where it sends the print file. If you enter ProC901 as the value of the [ N a me ] property,
enter -P ProC901 as an option of the l p r command.
•
Use the g e t Fi l e N a me or g e t A b s o l u t e Fi l e N a me method to specify the name of the
print file. For more information, see Specifying Job Files in the Printer Command and
Operator Instructions Command, p. 191.
•
Because Passthrough printers cannot automatically determine the values of job properties, you must pass them to the printer as options of the printer command.
2) The default is that the printer prints separator sheets (banner pages) in the language that
you selected when you installed the TotalFlow PM server. To print separator sheets in a different language, set the [ L a n g u a g e ] property on the [ C u s t o mi z e ] page appropriately:
3) Set a value for the [ C o mm a n d f o r o p e ra t o r i n s t ru c ti o n s ] property to enable the Passthrough printer to print a separator sheet with operator instructions before the job.
56
Creating Passthrough Printers
Use the g e t O p e r I n s t method to specify the name of the operator instruction file. For more
information, see Specifying Job Files in the Printer Command and Operator Instructions
Command, p. 191.
4) On the [ S c h e d u l i n g ] page, set the printer assignment properties:
For [ P a p e rs s u p p o rt e d ], the defaults are:
1. All values supported by the printer model
2. If the [ Mo d e l ] property is not set, all defined values
5) If you create more than one printer to represent the same printer device, specify the [ TC P /
I P a d d r e s s o r h o s t n a me ] property the same way for each printer.
57
2 Configuring the System
If you specify a TCP/IP address for one printer and a fully qualified host name for another,
TotalFlow PM counts these as two different IP addresses even though they both resolve to
the same address. If you do not specify a TCP/IP address or host name, TotalFlow PM
counts each null value as a different IP address.
6. Click [ O K ] .
7. To use the new Passthrough printer, click
, the enable button, next to it.
Configuring P rinters to Print S eparator Sheets
TotalFlow PM can print job property values on job separator sheets (banner pages) before or after
a job. Job separator sheets that print before the first data pages of a job are also called header
sheets. Job separator sheets that print after the first data pages of a job are also called trailer
sheets.
58
Configuring Printers to Print Separator Sheets
•
Passthrough printers cannot print header sheets or trailer sheets.
•
For separator sheets to print, the value of the [ J o b s e p a ra t o r s h e e t (b e f o r e ) c o p i e s ] or [ J o b s e p a r a t o r s h e e t (a f t e r) c o p i e s ] property of the virtual printer that creates the job must be 1 or greater.
To configure a job ticket printer to print separator sheets:
1. Log in to TotalFlow PM as an administrator.
2. In the menu bar, click [C o n f i g u ra t i o n ] .
3. In the [ P ri n t e rs ] pod, click the printer graphic to open the [ P ro p e r t i e s ] dialog.
4. In the [ P ro p e rt i e s ] dialog, click [ C u s t o m i z e ] :
5. O p t i o n a l : To print separator sheets on a specific paper, select a value for the [ I n p u t t ra y f o r
s e p a ra t o r p a g e s ] property.
The paper in this tray is used to print all job separator sheets: header sheets, trailer sheets,
and separator sheets with operator instructions.
59
2 Configuring the System
6. To enable the printer to print header or trailer sheets, set [ P ri n t j o b s e p a ra t o r s h e e t s (b e f o re )] or [ P ri n t j o b s e p a ra t o r s h e e t s (a f t e r)] to [ Ye s ] .
7. Click [ O K ] .
Configuring P rinters to Us e P apers
This topic explains how to configure TotalFlow PM printers and papers so that jobs print on the required paper. The process is the same for printers that use the Ricoh and EFI Fiery controller
options.
These instructions apply to jobs submitted from TotalFlow MR or a similar program. By default,
jobs submitted to hot folders or by the l p r command do not specify any paper properties, so they
are automatically received and scheduled.
To configure the TotalFlow PM printer and print a job:
1. Make sure that the TotalFlow PM papers are defined correctly.
For information, see Papers in TotalFlow PM and in Other Programs, p. 74.
2. Map the input trays for each Job Ticket printer or Passthrough printer to show the papers
loaded in the printer device.
1) Use default papers wherever possible.
The names of the default papers do not have to match the names in the printer paper catalog. For example, the paper loaded in [ Tra y 1 ] of the printer device might be called [ S t a n d a rd ] in the printer paper catalog. TotalFlow PM has no default paper called [ S t a n d a r d ] , but
it does have one called [ A 4 ] . Both [ S t a n d a rd ] and [ A 4 ] are white, A4 in size, and 80 grams
per square meter in weight; and neither is preprinted, prepunched, textured, or coated.
Specify [ A 4 ] paper in [ Tra y 1 ] of the TotalFlow PM printer.
2) If you cannot use a default paper, create a custom paper.
1. Copy the closest matching default paper, then change the properties that you need to
customize. This ensures that all the properties needed to match job submissions from
TotalFlow MR have values.
2. If you use a custom supported paper list, add the paper to the list of [P a p e rs s u p p o r t e d ] papers list for each applicable printer.
3. Before you submit a job from TotalFlow MR to TotalFlow PM, compare the paper properties requested in the TotalFlow MR job ticket to the properties of the papers in the TotalFlow PM paper library. For every paper that the job ticket requests, there must be a TotalFlow PM paper
with the equivalent property values. If you submit a job from TotalFlow MR that is to use a custom paper, make sure that you specify the non-default properties of the custom paper in the job
ticket.
4. To schedule a job to a TotalFlow PM printer, make sure that the name of each paper requested
in the job ticket matches the name of a paper that is either already mapped in a printer input
tray or specified in a paper change that is scheduled for the printer.
5. If the job is not scheduled to print:
60
Creating Virtual Printers
1) Select the job and click [ J o b s ] , then click [ Mo v e . . . ] . Look at the [ Mo v e J o b ] dialog to see
which property is preventing the job from being scheduled to the desired printer.
2) If the problem is a paper property, make sure that every paper name requested by the job is
listed in the input paper tray setting for the printer.
C reati ng Vi rtual P rinters
Virtual printers are the TotalFlow PM objects through which TotalFlow PM receives jobs.
To create a virtual printer:
1. Log in to TotalFlow PM as an administrator.
2. In the menu bar, click [C o n f i g u ra t i o n ] .
3. Do either of these:
•
To create a new virtual printer, make sure that no virtual printers are selected in the [ V i rt u a l
P ri n t e rs ] pod.
•
To copy an existing virtual printer, select it in the [V i rt u a l P ri n t e rs ] pod. The new virtual
printer will have the same property values as the selected printer (except the [ N a m e ] ) .
4. Click [ V i rt u a l P ri n t e r s ] , and then [ A d d / C o p y. . .] .
You see the [ C re a t e V i rt u a l P ri n t e r] dialog:
61
2 Configuring the System
5. On each page of the dialog, enter or select values for the required and optional properties that
need to be adjusted to match your environment.
Click the page graphics in the navigation bar to change pages.
•
If the virtual printer receives jobs using the LPD protocol, limit the virtual printer
name to 8 characters. Depending on the print command that you use, you might
have to create a print queue on the sending system with the same name as the
virtual printer. Some systems truncate print queue names to 8 characters.
•
If the virtual printer receives jobs in a hot folder, TotalFlow PM creates the directory that you specify as the [ F o l d e r p a t h ] if it does not already exist.
6. Click [ O K ] .
7. To use the new virtual printer, click
62
, the enable button, next to it.
Associating Virtual Printers with Printers
A s s oc i atin g Virt ual P rin ters w ith P rin ters
A virtual printer must be associated with a printer to assign jobs to that printer. Operators and administrators can associate virtual printers with printers .
To associate a virtual printer with a printer, do any of these:
•
Administrators can do this:
1. Log in to TotalFlow PM as an administrator.
2. In the menu bar, click [ C o n f i g u ra t i o n ] .
3. Drag the virtual printer graphic and drop it on the printer graphic.
•
Administrators can do this:
1. Log in to TotalFlow PM as an administrator.
2. In the menu bar, click [ C o n f i g u ra t i o n ] .
3. Select the virtual printer and click [ V i r t u a l P r i n t e rs ] , then click [ A s s o c i a t e w i t h P ri n t e r. . . ] .
4. In the [ A s s i g n V i rt u a l P ri n t e r ] dialog, select a printer and click [ O K ] .
•
Operators and administrators can do this:
1. Log in to TotalFlow PM as an operator or an administrator.
2. In the menu bar, click [ O p e ra t i o n s ] .
3. On the [ G e n e r a l ] page of the [ P ro p e r t i e s f o r V i rt u a l P ri n t e r] dialog, select a printer from
the [ R e q u e s t e d p ri n t e r ] drop-down list.
63
2 Configuring the System
4. Click [ O K ].
S ettin g Vi rtua l P rin ter D efa ults and Ov errid es f or J o b
P roperties
Operators and administrators can associate default and override values for job properties with a
virtual printer.
When the virtual printer receives a job, the job uses the virtual printer defaults for properties that
do not have a value. It uses the virtual printer overrides for all job properties instead of the values
in the job ticket.
64
Setting Virtual Printer Defaults and Overrides for Job Properties
Be careful when you set overrides for a virtual printer that receives jobs from TotalFlow
MR. If you set the wrong values, you can cause job errors.
The [ N u mb e r o f p a g e s ] property is an exception. If TotalFlow PM can determine the
number of pages in the job, it uses the actual number even if you set an override.
To set virtual printer defaults and overrides for job properties:
1. Select the virtual printer and click [ V i rt u a l P ri n t e rs ] , then click [ P ro p e rt i e s . . . ] .
You see the [ P ro p e rt i e s fo r V i rt u a l P ri n t e r ] dialog:
2. In the [ P ro p e rt i e s f o r V i rt u a l P ri n t e r] dialog, click [ J o b p r o p e rt i e s . . . ] .
65
2 Configuring the System
You see the [ S e t J o b D e f a u l t s a n d O v e r ri d e s f o r V i rt u a l P ri n t e r ] dialog:
If one of the values of the [ J o b s u b m i s s i o n t y p e ] property of the virtual printer is
[ To t a l Fl o w a p p l i c a t i o n s ] , the [ F i n i s h i n g ] page and the [ S u b s e t ] tool are not available. This prevents conflicts between the finishing options submitted with the job
and the finishing options set by the virtual printer.
3. Click the page graphics to see different properties.
4. To see information about any of the properties:
1) Mouse over the property.
2) Click
, the question mark button, next to the property name.
5. Enter or select values for any properties that you want to set.
The lock icon next to the property name changes from gray to gold:
6. For each property that you set, click the lock icon to mark the value as a default or an override.
The lock icon toggles between unlocked and locked images.
•
66
, the unlocked lock, means that the value is a default.
Preparing for Job Submission
•
, the locked lock, means that the value is an override.
7. Click [ O K ] .
P repari ng for J ob S ubmis s ion
You can submit jobs to TotalFlow PM using TotalFlow MR. You can also use such methods as hot
folders or LPD. No matter which submission method you use, you must create a virtual printer to
receive the input files.
C o n f i g u r i n g t o S u b m i t J o b s f r o m To t a l F l o w M R
Before you submit jobs from TotalFlow MR to TotalFlow PM, you must configure a virtual printer in
TotalFlow PM and register it in TotalFlow MR.
To configure a virtual printer to receive jobs from TotalFlow MR:
1. Log in to TotalFlow PM as an administrator.
2. In the menu bar, click [C o n f i g u ra t i o n ] .
3. Create a new virtual printer or configure an existing virtual printer to receive jobs from TotalFlow
MR.
Select [ To t a l F l o w a p p l i c a ti o n s ] as the value of the [ J o b s u b mi s s i o n t y p e ] property.
67
2 Configuring the System
4. Associate the virtual printer with a job ticket printer.
5. Make sure that the virtual printer is enabled.
6. In TotalFlow MR, register the virtual printer as a printer.
Configuring to Submit Jobs Using a Hot Folder
To submit jobs using FTP or file copy, you use the hot folder protocol.
To configure a virtual printer that uses the hot folder protocol:
1. Log in to TotalFlow PM as an administrator.
2. In the menu bar, click [C o n f i g u ra t i o n ] .
68
Configuring to Submit Jobs Using a Hot Folder
3. Create a new virtual printer or configure an existing virtual printer to receive jobs from a hot
folder:
1) Select [ H o t f o l d e r] as the value of the [ J o b s u b mi s s i o n t y p e ] property.
2) Enter the file path of the hot folder in the [ F o l d e r p a t h ] field.
The default hot folder is install_drive:\aiw\aiw1\System\hf\virtual_printer_name.
•
Specify the full path name of the hot folder.
•
Make sure that the hot folder is empty. If there are files in it, TotalFlow PM tries
to print them.
69
2 Configuring the System
3) If you plan to copy files to the hot folder from an FTP server, set the [ C o mp l e t i o n me t h o d ]
property on the [ H o t f o l d e r] page.
4) Set the [ D a t a f o r t ri g g e r] property to one or more regular expressions that identify printable
input files. Separate multiple regular expressions with commas.
For more information about regular expressions, see Regular Expressions, p. 190.
For example, if you print PDF and PostScript files, enter these regular expressions:
.*[Pp][Dd][Ff]$,.*[Pp][Ss]$
4. Make sure that the virtual printer is enabled.
70
Configuring to Submit Jobs Using LPD
Configuring to Submit Jobs Using LPD
Before you can use the line printer daemon (LPD) protocol to submit jobs to TotalFlow PM, you
must configure the virtual printers that receive the jobs and define the hosts that can use the LPD
protocol to submit jobs to TotalFlow PM. You might also have to do some configuration tasks on
these hosts.
To configure to use the LPD protocol:
1. Log in to TotalFlow PM as an administrator.
2. Stop any LPD processes that are running on the computer where TotalFlow PM is installed.
LPD processes include the LPD Service and the TCP/IP print server, which run as Windows
services.
3. Create a new virtual printer or configure an existing virtual printer to receive LPD jobs.
Select [ L P D ] as the value of the [ J o b s u b mi s s i o n t y p e ] property.
71
2 Configuring the System
4. In the [ S e rv e r] pod, click the [ S y s t e m] graphic.
You see the [ P ro p e rt i e s fo r S e rv e r] dialog:
72
Configuring to Submit Jobs Using LPD
5. Set the [ H o s t s a l l o w e d to s u b mi t L P D j o b s ] server property to specify the host names or IP
addresses of the hosts that are allowed to submit jobs using the LPD protocol.
•
Separate host names and IP addresses with semicolons.
•
You can use wild cards in host names and IP addresses (for example, *.acmeproducts.
com or 192.*). A value of * means that all hosts are allowed to submit jobs. Values that
contain only numbers, decimal points, and wild cards are compared to IP addresses. Values that contain wild cards and at least one alphabetic character are compared to host
names. An empty value means that no hosts are allowed to submit jobs.
•
The default is * .
•
If you are not using Domain Name Services (DNS), you must fully qualify the host name.
For example: mathomhouse.micheldelving.org.
6. In TotalFlow PM, make sure that the virtual printer is enabled.
The virtual printer does not return status information in response to the l p q
command.
73
2 Configuring the System
7. From a host system that you authorized in Step 5, submit jobs to TotalFlow PM. If errors occur,
correct the errors that messages from the host system or TotalFlow PM identify.
C reati ng P apers
Papers represent the paper, envelopes, forms, labels, or transparencies that jobs are printed on.
TotalFlow PM assigns each job to a printer that uses the papers that the job requires.
If a printer lets you export its paper catalog, your service representative can import the papers into
TotalFlow PM. You can also create papers manually.
P a p e r s i n To t a l F l o w P M a n d i n O t h e r P r o g r a m s
TotalFlow MR, TotalFlow PM, and the paper catalogs of some printers all define papers. This topic
explains how TotalFlow PM papers correspond to the papers defined in TotalFlow MR and the
printer paper catalog. Read this information before creating papers.
74
Creating Papers Manually
The same paper can have different names in TotalFlow MR, TotalFlow PM, and the paper catalog of the printer device. This does not matter if:
•
The properties of the paper in the TotalFlow MR job ticket are the same as the properties of a paper defined in TotalFlow PM.
To receive a job in TotalFlow PM, there must be a paper in the TotalFlow PM paper library whose properties match the paper properties that the job ticket requests. Not
all the matches need to be exact. For example:
– The job ticket paper type [ S t a t i o n e ry ] matches the TotalFlow PM paper type
[P lain].
– Any job ticket value matches a TotalFlow PM value of [ N o t s e t ] .
The name of the TotalFlow PM paper does not have to be the same as the name of
the paper in the program that submits the job. This is important because TotalFlow
MR can use the same paper name to refer to many different papers. For example, a
paper called [ L e t t e r] might be the same as the TotalFlow PM [ L e t t e r] paper; but TotalFlow MR might also use [ L e tt e r] as the name of letter-size tab stock. In this case,
TotalFlow PM substitutes the name of its own letter-size tab stock paper.
•
The name of the paper that a TotalFlow PM job requests is the same as the name of
a paper available to the printer.
To schedule a job to print in TotalFlow PM, the name of each paper that the job requests must be the same as the name of a paper that is either mapped in a printer input tray or specified in a paper change that is scheduled for the printer. This is the
TotalFlow PM name for the paper. It does not have to be the same as the name of
the paper in the paper catalog of the printer device.
•
The properties of the paper mapped to a TotalFlow PM printer input tray are the
same as the properties of the corresponding paper in the paper catalog of the printer
device.
C rea ting P ap ers Ma nu ally
You can create papers for TotalFlow PM manually.
Any paper that you create manually is not treated as a printer catalog paper.
To create a paper:
1. Log in to TotalFlow PM as an administrator.
2. In the menu bar, click [C o n f i g u ra t i o n ] .
3. Do either of these:
•
To create a new paper, make sure that no papers are selected in the [ P a p e r] pod.
75
2 Configuring the System
•
To copy an existing paper, select it in the [ P a p e r] pod. The new paper will have the same
property values as the selected paper (except the [ P a p e r n a m e ] ) .
4. Click [ P a p e r] , and then [ A d d / C o p y. . . ] .
You see the [ A d d C u s t o m P a p e r] dialog:
5. On each page of the dialog, enter or select values for the required and optional properties that
need to be adjusted to match your environment.
Click the page graphics in the navigation bar to change pages.
If the paper represents a paper in a printer paper, see Paper Property Values, p. 185 for the
correct values.
The [ W i d t h ] must be less than or equal to the [ H e i g h t ] .
6. Click [ O K ] .
S etti ng up S ec uri ty
You can control access to TotalFlow PM with user names and passwords.
76
User Authorities
User A uthori ties
Each TotalFlow PM user has a level of authority based on job requirements.
TotalFlow PM provides [ A d mi n i s t ra t o r ] , [ O p e r a t o r ], and [ Mo n i to r] authorities. Users with these
authorities can do these tasks:
Page, pod,
or object
[A d min is tra to r]
[Op e ra tor]
[Mo n ito r]
[Ope rati ons ]
page
Yes
Yes
Yes
[ Q u e u e s ] page
Yes
Yes
Yes
[C onfi gu rati on]
page
Yes
No
No
Change refresh
interval
[ Q u e u e s ] pod
Yes
Yes
Yes
View properties
and log
Printer
Yes
Yes
No
Virtual printer
Yes
Yes
No
Server
Yes
No
No
Paper
Yes
No
No
User
Yes
No
No
Job
Yes
Yes
No
Printer
Yes
Yes
No
Virtual printer
Yes
Yes
No
Job
Yes
Yes
No
Printer
Yes
Yes
No
Virtual printer
Yes
Yes
No
Server
Yes
No
No
Paper
Yes
No
No
User
Yes
No
No
Job
Yes
Yes
No
Printer
Yes
No
No
Virtual printer
Yes
No
No
Action
View
View status
Change read/
write properties
Create
77
2 Configuring the System
Action
[A d min is tra to r]
[Op e ra tor]
[Mo n ito r]
Paper
Yes
No
No
User
Yes
No
No
Printer
Yes
No
No
Virtual printer
Yes
No
No
Paper
Yes
No
No
User
Yes
No
No
Job
Yes
Yes
No
Printer
Yes
No
No
Virtual printer
Yes
No
No
Paper
Yes
No
No
User
Yes
No
No
Printer
Yes
No
No
Virtual printer
Yes
No
No
Paper
Yes
No
No
User
Yes
No
No
Printer
Yes
Yes
No
Virtual printer
Yes
Yes
No
Printer
Yes
Yes
No
Virtual printer
Yes
Yes
No
Associate with
printer
Virtual printer
Yes
Yes
No
Set defaults and
overrides for job
properties
Virtual printer
Yes
Yes
No
Flush input files
Virtual printer
Yes
Yes
No
Map trays and
paper
Printer
Yes
Yes
No
Show jobs
Printer
Yes
Yes
No
Show Web page
Printer
Yes
Yes
No
Delete
Export
Import
Enable
Disable
78
Page, pod,
or object
Creating Users
Page, pod,
or object
[A d min is tra to r]
[Op e ra tor]
[Mo n ito r]
Create paper
change
Printer
Yes
Yes
No
Assign to printer
Job
Yes
Yes
No
Change print
order
Job
Yes
Yes
No
Hold
Job
Yes
Yes
No
Release
Job
Yes
Yes
No
Print again
Job
Yes
Yes
No
Change
password
User
Yes
Own password
only
Own password
only
Action
Creating Us ers
Users must have a TotalFlow PM user name to access the system and to do TotalFlow PM actions.
These user names are separate from Windows user names.
To create a user:
1. Log in to TotalFlow PM as an administrator.
2. In the menu bar, click [C o n f i g u ra t i o n ] .
3. In the [ U s e r s ] pod, click [ U s e rs ] , and then [ A d d . . . ] .
You see the [ C re a t e U s e r] dialog:
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2 Configuring the System
4. Enter or select values for the required properties.
•
User names are case-sensitive.
•
Passwords can be from 8 to 32 characters. They are case-sensitive and cannot include
these characters:
' (apostrophe)
< (less than)
= (equals sign)
> (greater than)
` (grave accent)
| (vertical bar)
~ (tilde)
[ D E L ] (Delete key)
All non-printing characters
5. Click [ O K ] .
Inform the user of the user name and password that you created. Users must change their passwords the first time they log in.
80
Setting a Password Expiration Counter
S etting a P as sword E x piration Counter
Administrators can set a limit on how long all passwords in the system can be used before they
must be changed. The limit applies to all users.
To set a password expiration counter:
1. Log in to TotalFlow PM as an administrator.
2. In the menu bar, click [C o n f i g u ra t i o n ] .
3. In the [ S e rv e r] pod, click the [ S y s t e m] graphic.
4. Click [ A d v a n c e d ] .
You see the [ A d v a n c e d ] page of the [ P r o p e rt i e s f o r S e r v e r] dialog:
5. In the [ M a x i mu m p a s s w o rd a g e b e f o re e x p i ra t i o n ] field, type the number of days a password can be used before it expires.
6. Click [ O K ] .
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2 Configuring the System
S e t t i n g a n A u t o L o g o u t Ti m e r
Administrators can set a limit on the time that users can be logged in without doing any actions.
When users reach this limit, they are automatically logged out. The limit applies to all users.
•
The auto logout timer does not affect login sessions that are in progress when you
set it. It will apply to current users after they log out and log in again.
•
If you set the auto logout timer to a longer value than the refresh interval that a user
sets for the [ Q u e u e s ] pod, that user is never automatically logged out because refreshing the [ Q u e u e s ] pod counts as activity.
To set an auto logout timer:
1. Log in to TotalFlow PM as an administrator.
2. In the menu bar, click [C o n f i g u ra t i o n ] .
3. In the [ S e rv e r] pod, click the [ S y s t e m] graphic.
4. Click [ A d v a n c e d ] .
You see the [ A d v a n c e d ] page of the [ P r o p e rt i e s f o r S e r v e r] dialog:
82
Copying Objects from One System to Another
5. In the [ A u t o l o g o u t t i me r (m i n u t e s ) ] field, enter the number of minutes that a user can be inactive before being automatically logged out.
6. Click [ O K ] .
C opy i ng Obj ec ts from One S y s tem to
Another
To duplicate objects from one TotalFlow PM system to another, you can export them from the original system and import them into the new system rather than recreating them manually. Administrators can export virtual printers, printers, , papers, and users.
Before you import a printer or virtual printer that has the same name as an existing object of the
same type, you must make sure that the existing object is disabled. When you import the new object, the existing object is updated to match the new one.
To copy objects from one system to another:
1. On the source system:
1) Log in to TotalFlow PM as an administrator.
83
2 Configuring the System
2) In the menu bar, click [ C o n f i g u ra t i o n ] .
3) In the [ S e rv e r] pod, click [ S e rv e r] , and then [ E x p o rt . . . ] .
You see a confirmation message.
4) Click [ Ye s ] .
You see the S e l e c t l o c a t i o n f o r d o w n l o a d dialog:
5) Navigate to the location where you want to save the properties of all defined objects except
the server into a single XML file.
The default name of this file is TotalFlow_PM_Export_yyyy_mm_dd_hh_mm_ss.xml.
There is no leading zero when the month, day, hour, minute, or second is a single-digit
value.
6) O p t i o n a l : Enter a new name for the file.
7) Click [ S a v e ] .
2. On the target system:
1) Log in to TotalFlow PM as an administrator.
2) In the menu bar, click [ C o n f i g u ra t i o n ] .
3) In the [ S e rv e r] pod, click [ S e rv e r] , and then [ I mp o rt . . . ] .
You see the [ I m p o r t O b j e c t s ] dialog:
84
Copying Objects from One System to Another
4) Click [ B ro w s e ] and select the XML file that contains exported objects.
You see the objects in the file. By default, they are all selected:
In this example, printer ProC901 is marked with
, the warning symbol, because a printer
called ProC901 already exists on the target system.
5) Select the objects that you want to import.
6) Click [ I mp o rt ] .
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2 Configuring the System
S etti ng S erv er P roperti es
Server properties apply to the overall TotalFlow PM environment. Some of the properties apply to
all the jobs that TotalFlow PM creates. Others apply to all users. Only administrators can set server
properties.
To set server properties:
1. Log in to TotalFlow PM as an administrator.
2. In the menu bar, click [C o n f i g u ra t i o n ] .
3. In the [ S e rv e r] pod, click the [ S y s t e m] graphic.
You see the [ P ro p e rt i e s fo r S e rv e r] dialog:
4. Enter or select values for the properties that you want to change.
5. Click [ O K ] .
86
Changing the Log Schedule
Changing the Log Schedule
By default, old log information is moved to audit files and old audit files are deleted every day between midnight and 2:59 AM. You can change this time.
Logs contain messages issued in the last three days. After three days, the log information for objects other than jobs is moved to audit files in the install_drive:\aiw\aiw1\audit\object_type directory. However, job logs remain in the system as long as the job does. When the
job is deleted, the log information is moved to the audit files.
Audit files remain in the system for 28 days and then are automatically deleted.
To change the time when log information is moved or deleted:
1. Open a Windows command prompt and change to the folder where TotalFlow PM is installed.
2. Enter this command:
changeAuditTime.pl start_time end_time
s tart_
time
Is the earliest hour when log information can be moved or deleted. This value
must be an integer between 0 and 23.
en d_ti me
Is the beginning of the latest hour when log information can be moved or deleted.
Moving and deletion can continue until 59 minutes past this hour. This value must
be an integer between 0 and 23.
For example, to move and delete log information between 11:00 PM and 0:59 AM, enter this
command:
changeAuditTime.pl 23 0
Configuring Cl ient Computers
Do the tasks in this section on every computer that accesses TotalFlow PM.
P r e p a r i n g t o L o g i n t o To t a l F l o w P M
Each user needs this information to log in to TotalFlow PM.
We b b ro w s e r c o n f i g u r a t i o n
Users can access the login page from a Windows computer using a Web browser. Before they
access the login page, users must customize certain settings for their Web browsers, such as
the setting for cookies and active scripting, and install Adobe Flash Player and Adobe Reader.
(Adobe Flash Player is integrated with Google Chrome.)
U s er lo gi n na me and pa s s wo rd
Inform users of the login names and temporary passwords that you created for them. The users
must change their passwords the first time they use the system.
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2 Configuring the System
U R L f o r t h e To t a l Fl o w P M u s e r i n t e rf a c e
TotalFlow PMTotalFlow PMTotalFlow PMThe URL that all users use to access the TotalFlow
PM user interface is: http://hostname:15080/TFPM. The name of the computer where TotalFlow PM is installed is hostname.
Lo gi n a utho rity
Each user that you created has a set of actions that it is authorized to do based on the authority
that you set for the user. Inform users about the types of actions they can do in the TotalFlow
PM user interface.
Make sure that you inform your users about the HTML User's Guide and how they can
access it. The URL for the User's Guide is: http://hostname:15888/help/index.jsp. The name of the computer where TotalFlow PM is installed is hostname. You
can open the User's Guide using that address from anywhere in your network, even if
you are not currently logged in to TotalFlow PM.
C o n fi gu rin g Inte rn e t Ex p lo re r a n d Ins ta lli n g A do b e Fla s h P l ay e r
and Adobe Reader
To access TotalFlow PM with Internet Explorer, you must configure the browser and install Adobe
Flash Player and Adobe Reader.
This procedure shows how to configure Internet Explorer 8 on Windows 7. There are minor differences in other releases of Internet Explorer and Windows.
To configure Internet Explorer:
1. Click [ To o l s ] , and then [ I n t e rn e t O p t i o n s ] .
You see the [ I n t e rn e t O p t i o n s ] dialog. It is open to the [ G e n e ra l ] tab:
88
Configuring Internet Explorer and Installing Adobe Flash Player and Adobe Reader
2. Under [ B ro w s i n g h i s to ry ] , click [ S e t ti n g s ] .
You see the [ Te mp o ra r y I n t e rn e t Fi l e s a n d H i s t o ry S e t t i n g s ] dialog.
3. Under [ C h e c k f o r n e w e r v e rs i o n s o f s t o re d p a g e s ] , select [ E v e ry t i me I v i s i t t h e w e b p a g e ]
and click [ O K ] .
4. To change the language that TotalFlow PM uses for the user interface text and most of the
messages that it issues:
1) Click [ L a n g u a g e s ] at the bottom of the [ G e n e ra l ] tab.
You see the [ L a n g u a g e P re f e re n c e ] dialog.
2) Click A d d . . . .
You see the [ A d d L a n g u a g e ] dialog.
3) Select your language and click [ O K ] .
TotalFlow PM supports these languages:
•
Dutch
•
English
•
French
•
German
•
Italian
•
Japanese
89
2 Configuring the System
•
Spanish
If more than one locale is available for a language, for example, English (United
Kingdom) [en-gb] and English (United States) [en-us], it does not matter which locale you choose.
4) In the [ L a n g u a g e P re f e r e n c e ] dialog, select your language and click [ M o v e u p ] until it is
the first entry in the list.
5) Click [ O K ].
5. In the [ I n t e rn e t O p t i o n s ] dialog, click [ S e c u ri t y ] .
You see the [ S e c u ri t y ] tab:
6. Select the [ I n t e r n e t ] zone and click [ C u s t o m l e v e l ] .
You see the [ S e c u ri t y S e t t i n g s – I n t e rn e t Z o n e ] dialog.
7. Make sure that [ E n a b l e ] is selected for [ A l l o w ME TA R E F R E S H ] in the [ Mi s c e l l a n e o u s ]
section.
8. Make sure that [ E n a b l e ] is selected for [ A c t i v e s c ri p t i n g ] in the Scripting section.
9. Click [ O K ] .
10. In the [ I n t e rn e t O p t i o n s ] dialog, click [ O K ] .
11. Download Adobe Flash Player from the Adobe Web site (http://www.adobe.com/) and install it.
90
Configuring Internet Explorer and Installing Adobe Flash Player and Adobe Reader
Follow the instructions on the Adobe Web site.
Because TotalFlow PM operates in 32-bit mode, you must install the 32-bit versions
of the Web browser and Adobe Flash Player even if your operating system is 64-bit.
12. Download Adobe Reader from the Adobe Web site and install it.
Follow the instructions on the Adobe Web site.
Adobe Reader is included in Adobe Acrobat. If you have installed Adobe Acrobat,
you do not need to install Adobe Reader separately.
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2 Configuring the System
Confi guring Moz il la Firefox and Ins tal ling A dobe Flas h P lay er and
Adobe Reader
To access TotalFlow PM with Mozilla Firefox, you must configure the browser and install Adobe
Flash Player and Adobe Reader
This procedure shows how to configure Firefox 13.0.1 on Windows 7. There are minor
differences in other releases of Firefox and Windows.
To configure Mozilla Firefox:
1. Click [ F i re f o x ] , and then [ O p t i o n s ] .
You see the [ O p t i o n s ] dialog:
2. Click [ C o n t e n t ] . Make sure that [ E n a b l e J a v a S c ri p t ] is selected.
3. To change the language that TotalFlow PM uses for the user interface:
1) In the [ L a n g u a g e s ] area, click [ C h o o s e .. . ] .
You see the [ L a n g u a g e s ] dialog.
2) Select your language from the drop-down list and click [ A d d ] .
92
Configuring Mozilla Firefox and Installing Adobe Flash Player and Adobe Reader
TotalFlow PM supports these languages:
•
Dutch
•
English
•
French
•
German
•
Italian
•
Japanese
•
Spanish
If more than one locale is available for a language, for example, English\United
Kingdom [en-gb] and English\United States [en-us], it does not matter which locale you choose.
3) Click [ Mo v e U p ] until your language is the first entry in the list.
4) Click [ O K ].
4. In the [ O p t i o n s ] dialog, click [ P ri v a c y ].
93
2 Configuring the System
5. In the [ H i s t o ry ] area, select [ R e me m b e r h i s t o ry ] .
6. Click [ O K ] .
7. Download Adobe Flash Player from the Adobe Web site (http://www.adobe.com/) and install it.
Follow the instructions on the Adobe Web site.
Because TotalFlow PM operates in 32-bit mode, you must install the 32-bit versions
of the Web browser and Adobe Flash Player even if your operating system is 64-bit.
8. Download Adobe Reader from the Adobe Web site and install it.
Follow the instructions on the Adobe Web site.
Adobe Reader is included in Adobe Acrobat. If you have installed Adobe Acrobat,
you do not need to install Adobe Reader separately.
94
Configuring Google Chrome and Installing Adobe Reader
C o n fi gu rin g Go o gl e C h ro me a n d Ins tal li ng A do b e R e a de r
To access TotalFlow PM with Google Chrome, you must configure the browser and install Adobe
Reader. Adobe Flash Player is integrated with Chrome, so you do not need to install it separately.
To configure Google Chrome:
1. Click
, the configuration icon, and then click [ S e tt i n g s ] .
You see the [ S e t t i n g s ] dialog:
2. Click [ S h o w a d v a n c e d s e t t i n g s . . . ] .
3. Scroll down to [ P r i v a c y ] and click [ C o n t e n t s e t ti n g s . . . ] .
You see the [ C o n t e n t s e t t i n g s ] dialog:
95
2 Configuring the System
4. Under [ C o o k i e s ] , clear the [ B l o c k t h i rd -p a rt y c o o k i e s a n d s i t e d a t a ] check box.
5. Under [ J a v a S c r i p t ] , select [ A l l o w a l l s i t e s t o ru n J a v a S c ri p t ( re c o mme n d e d )] .
6. Scroll down and clock [ O K ] .
7. To change the language that TotalFlow PM uses for the user interface:
1) Scroll down to the [ L a n g u a g e s ] area of the [ S e tt i n g s ] dialog and click [ L a n g u a g e s a n d
s pe ll -c he c k er s etti ngs ...].
You see the [ L a n g u a g e s ] dialog:
96
Configuring Google Chrome and Installing Adobe Reader
2) Click [ A d d ] .
3) Select your language from the drop-down list and click [ O K ] .
TotalFlow PM supports these languages:
•
Dutch
•
English
•
French
•
German
•
Italian
•
Japanese
•
Spanish
If more than one locale is available for a language, for example, English and English (United States), it does not matter which locale you choose.
4) Drag your language to the top of the list and click [ O K ] .
8. Download Adobe Reader from the Adobe Web site (http://www.adobe.com/) and install it.
Follow the instructions on the Adobe Web site.
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2 Configuring the System
Adobe Reader is included in Adobe Acrobat. If you have installed Adobe Acrobat,
you do not need to install Adobe Reader separately.
98
Customizing the User Interface
Cus tomizing the Us er Interface
The TotalFlow PM user interface lets you change the size, location, and contents of pods to display
the information you need.
It also lets you change how often the [ Q u e u e s ] pod is refreshed. You can view the user interface
in high contrast mode for ease of reading.
Changing the lay out of a page
In the [ O p e ra t i o n s ] and [ C o n f i g u ra t i o n ] pages of the TotalFlow PM user interface, you can move
pods to different positions, or close and reopen them to hide and show their contents. In all pages,
you can maximize pods to fill the browser window and restore them to normal size, or you can
change their relative size.
•
To expand a pod to fill the entire page, click
bar of the pod.
, the maximize button, or double-click the title
You cannot maximize the [ S u mm a ry ] pod.
•
To return to the previous view, click
•
To close a pod, click
, the restore button.
, the exit button.
In the [ Q u e u e s ] page, you cannot close pods.
•
To open a pod, click [ P o d s ] in the menu bar, then click the name of the pod.
In the [ Q u e u e s ] page, you cannot open pods.
If a pod is already open, you cannot open another pod of the same type, except for the [ J o b s ]
pod.
•
To move a pod up, down, left, or right in the page, drag and drop it to a new position.
In the [ O p e ra ti o n s ] page, you can move pods up and down, but not left and right.
In the [ Q u e u e s ] page, you cannot move pods.
You cannot move the [ S u m ma r y ] pod.
•
To resize pods, drag and drop the border between them to a new position.
You cannot resize the [ S u mm a ry ] pod.
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2 Configuring the System
Dis play ing y our fav orite objec ts
In the [ P ri n t e r s ] , [ V i rt u a l P ri n t e rs ] , [ P a p e r] , and [ U s e rs ] pods, you can mark the objects that you
work with frequently. Then you can customize these pods to show only these objects. You can also
customize the [ Q u e u e s ] pod to show only your favorite printers.
•
Click
, the add to favorites button, next to an object to mark it as a favorite.
•
Click
, the remove from favorites button, next to a favorite object to unmark it.
•
Click
, the show favorites button, in the title bar of a pod to show only your favorite objects.
•
Click
, the show all button, in the title bar of a pod to show all defined objects.
Grou p in g a n d s o rtin g o b je c ts
You can group virtual printers, jobs, papers, and users in a pod by their properties. Within a group,
you can sort them by property or by name. For example, you can group jobs by customer and sort
each customer's jobs by progress.
1. To group jobs, make sure that the graphic view of the [ J o b s ] pod is showing.
2. To group objects, click [ V i e w ] , and then [ G ro u p b y ] , in the title bar of the pod, then click the
property that you want to group by.
To group all objects in one group, click [ V i e w ] , and then [ G ro u p b y ] , and then [ A l l ] .
3. To sort objects in the graphic view of a pod, click [ V i e w ] , and then [ S o r t b y ] , then click the
property that you want to sort by.
4. To set the sort order, click [ V i e w ] , and then [ S o rt b y ] , and then [ A s c e n d i n g ] or [ D e s c e n d i n g ] .
5. To sort jobs in the grid view of the [ J o b s ] pod, click the heading of the column that you want to
sort by. Click it again to reverse the sort order.
C h a ng i ng th e d is p la y ed ob j ec t p ro p e rtie s
You can change the properties that you see in the [ P r i n t e rs ] , [ V i rt u a l P ri n t e r s ] , [ J o b s ] , [ P a p e r] ,
and [ U s e r s ] pods.
To change these properties:
1. In the title bar of the pod, click [ V i e w ] , and then [ C h o o s e D e t a i l s . . . ] .
The [ C h o o s e D e t a i l s ] dialog shows a different set of properties for each object type. This example shows the properties for printers:
100
Changing the view of the [ J o b s ] pod
2. To set the maximum number of properties to show, select a value in [ N u m b e r o f p ro p e rt i e s t o
s ho w in gra phi c v i ew :].
•
If you set the maximum number to 0, you can see more jobs in the graphic view
of the [ J o b s ] pod without scrolling.
•
The maximum number does not limit the number of properties in the grid view of
the [ J o b s ] pod.
3. To add a property to the list of properties to show, select it in [ A l l p ro p e rt i e s ] and click
the add button.
,
4. To move a property up or down in the list of properties to show, select it in [ S e l e c t e d p ro p e rt i e s ] and click
, the move up button, or
, the move down button.
Properties are shown in the order that you list them, up to the maximum number.
5. To remove a property from the list of properties to show, select it in [ S e l e c t e d p r o p e rt i e s ] and
click
, the remove button.
6. Click [ O K ] .
Changing the v iew of the [Jobs ] pod
You can show jobs either in graphic view or in grid view.
•
To show a graphic for each job, click [ V i e w ] , and then [ G ra p h i c ] .
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2 Configuring the System
The graphic view lets you group jobs, but it shows only a limited number of job properties.
•
To show a table of job information, click [V i e w ] , and then [ G ri d ] .
The grid view shows as many job properties as you want, but it does not let you group jobs.
Changi ng grid c olumns i n the [Jobs ] pod
You can customize the columns of the grid view of the [ J o b s ] pod. You can change the width of
columns, add or remove columns, and reorder columns.
•
To change the width of columns, drag and drop the separator between two column headings to
a new position.
•
To add columns to the grid or to remove columns from the grid:
1. Click [ V i e w ] , and then [ C h o o s e D e t a i l s . . . ] .
2. In the [ C h o o s e D e ta i l s ] dialog, add properties to the [ S e l e c t e d p ro p e rt i e s ] list or remove
properties from it.
The grid shows a column for each property in the list, no matter how many you select.
•
To change the order of columns, do one of these:
– In the [ C h o o s e D e ta i l s ] dialog, move properties up or down in the [ S e l e c t e d p ro p e rt i e s ]
properties list. The properties at the top of the list are at the left of the grid.
– Drag and drop a column into a new position.
102
Filtering the [ J o b s ] pod
Filtering the [J obs ] pod
You can control the jobs that are displayed in the [ J o b s ] pod by defining a filter. You can filter for
values such as [ J o b n a m e ] , [ R e q u e s t e d p ri n t e r] , and [ S t a t u s ] .
To set a user-defined filter:
1. To filter for a specific value of a single job property:
1) In the list in the center of the title bar of the [ J o b s ] pod, select the name of the property that
you want to filter by.
2) In the text field next to the list, enter the value that you want to match.
The [ J o b s ] pod shows only jobs that have the value that you entered for that property.
If you entered a text string, it matches job values that contain the text string. For
example, a matches a, abc, bca, cab, and so on.
2. To remove a single filter, select [ N o s e a rc h c o n d i t i o n s ] in the list in the center of the title bar of
the Jobs pod.
3. To filter by up to three properties or to select a comparison operator:
1) In the list in the center of the title bar of the [ J o b s ] pod, select [ A d v a n c e d . . . ] .
You see the [ S e a r c h ] dialog:
2) In [ P ro p e rt y ] , select the name of a property that you want to filter by.
3) In [ C o m p a r i s o n ] , select a comparison operator.
The list of operators depends on the type of values that the selected job property can have:
Ope ra to r
Enumerated
values
Numeric values, including
dates and
times
[Equal to]
Yes
Yes
[Not equal to]
Yes
Other values
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2 Configuring the System
Ope ra to r
Enumerated
values
Numeric values, including
dates and
times
[Les s th an ]
Yes
[Grea te r th an]
Yes
Other values
[Contains]
Yes
[Does not contain]
Yes
[Not set]
Yes
Yes
4) In [ Va l u e ] , enter or select the value that you want to match.
5) Click [ A p p l y s e a rc h ].
6) To set more filters:
1. Click
, the expand button.
You see two more sets of [ P ro p e rt y ] , [ C o m p a r i s o n ] , and [ Va l u e ] fields:
2. Select one or both sets of fields and enter or select values for them.
3. Click [ A p p l y s e a rc h ] .
The additional filters are appended to the first filter with AND operators.
4. To remove an additional filter, clear the check box next to it and click [ A p p l y s e a r c h ] .
4. To remove all filters, click [ R e m o v e s e a r c h ] .
Changing the s cale of the [Queues] pod
You can zoom in to the [ Q u e u e s ] pod to focus on the next jobs that will print or zoom out to see a
long queue of assigned jobs.
To change the scale of the [ Q u e u e s ] pod:
1. Adjust the slider in the title bar:
104
Changing the refresh interval for the [ Q u e u e s ] pod
2. Move the slider right to show more jobs at a smaller size. Move it left to show fewer jobs at a
larger size.
C h a ng i ng th e re fre s h in te rv a l fo r th e [Qu e u e s ] p o d
TotalFlow PM automatically refreshes the job and printer information in the [ Q u e u e s ] pod at regular intervals. You can set the length of the interval for your own login sessions.
If you set the refresh interval to a shorter value than the [ A u t o l o g o u t t i me r (m i n u t e s ) ]
server property, you are never automatically logged out because refreshing the
[Q u e u e s ] pod counts as activity.
To change the refresh interval:
1. In the menu bar, click [Q u e u e s ] .
2. In the [ Q u e u e s ] pod, click [ Q u e u e s ] , and then [ C h a n g e R e f re s h I n t e r v a l . .. ] .
You see the [ Q u e u e s P o d R e f r e s h ] dialog:
3. Enter the length of the refresh interval in minutes.
4. Click [ O K ] .
Changing the font s iz e
You can make the fonts in the TotalFlow PM user interface larger or smaller. Larger fonts are easier
to read. Smaller fonts fit more text in the same space.
If you make the fonts very large, the text might become so large that it does not fit in the
space allowed and you cannot read it.
•
To increase the font size, press [ C t r l ] +[[+ ] .
•
To reduce the font size, press [ C t rl ] +[[− ] .
•
To reset the fonts to the default size, press [ C t rl ] +[[0 ] .
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2 Configuring the System
Tu r n i n g h i g h c o n t r a s t o n a n d o f f
As an option, you can view the TotalFlow PM user interface in high contrast. High contrast makes
it easier to see icons and read text.
To turn high contrast on or off:
1. Press [ C t rl ] +[[A l t ] +[[S h i f t ] +[[P ] .
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3. Managing Sy stem Objec ts
♦ Viewing and Changing Properties
♦ Viewing Status
♦ Viewing Logs
♦ Enabling Virtual Printers and Printers
♦ Disabling Virtual Printers and Printers
♦ Deleting Objects
♦ Managing Virtual Printers
♦ Managing Printers
TotalFlow PM includes a variety of objects that you might need to work with, including a server, virtual printers, printers, , papers, users, and jobs.
Vi ewi ng and C hangi ng P roperti es
The properties of an object are attributes such as the object name, the length and width of a paper,
the size, priority, and number of copies of a job, the paper and finishing options that a printer supports, etc.
Administrators can view the properties of all objects (server, virtual printers, printers, papers, and
jobs) and change the read/write properties of all objects. Operators can view the properties of
printers, virtual printers, and jobs, and they can change the read/write properties of these objects.
Monitors can view the properties of printers, virtual printers, and jobs, but they cannot change any
properties of these objects.
You cannot change the properties of a paper that was automatically created to correspond to a paper in the Kurofune paper catalog.
To view or change the properties of an object:
1. In the object pod, do one of these:
•
Click the object graphic.
•
Select the object, then click the object menu, then [ P ro p e r ti e s .. . ] .
You see the [ P ro p e rt i e s ] dialog. This example shows the [ P r o p e rt i e s f o r J o b Ti c k e t P ri n t e r]
dialog:
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3 Managing System Objects
2. Click the page graphics to see different properties.
3. To see on-screen balloon help for any of the properties:
1) Mouse over the property.
2) Click
, the question mark button, next to the property name.
4. Enter or select new values for any properties that you want to change.
5. Click [ O K ] .
For printer and virtual printer updates to take effect, TotalFlow PM disables the printer or virtual
printer, then enables it automatically.
Vi ewi ng S tatus
Operators and administrators can view the status of a printer, virtual printer, or job.
•
108
For a printer, status information includes whether it is enabled, the most recent message about
the printer, and information returned by SNMP, such as the paper level in the input trays.
Viewing Status
•
For a virtual printer, status information includes whether it is enabled and the number of input
files waiting.
•
For a job, status information includes its progress category and whether it is in error.
No print status information is available about jobs that have been sent to Passthrough printers until the printer command returns a return code.
To view the status of an object:
1. In the object pod, do one of these:
•
For printers and jobs:
1) Select the object, then click the object menu, and then [ S t a t u s . . . ] .
You see the [ S t a t u s ] dialog. This example shows the [ S t a tu s f o r P ri n t e r] dialog:
2) Click the page graphics to see different status properties.
•
For virtual printers:
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3 Managing System Objects
1) Click the virtual printer graphic.
You see the [ P ro p e rt i e s f o r V i rt u a l P ri n t e r] dialog.
2) Click
, the status graphic, to see the [ S t a t u s ] page:
2. To see information about any of the status properties:
1) Mouse over the property.
2) Click
110
, the question mark button, next to the property name.
Viewing Logs
Vi ewi ng Logs
Each TotalFlow PM object has a log that contains messages about the operations on the object,
such as property changes. For jobs, the log also includes messages about its progress through TotalFlow PM. If processing errors occur, error messages describe the errors.
Operators and administrators can view the logs for virtual printers, printers, and jobs. Administrators can view the logs for the server, papers, and users.
Logs contain messages issued in the last three days. After three days, the log information for objects other than jobs is moved to audit files in the install_drive:\aiw\aiw1\audit\object_type directory. However, job logs remain in the system as long as the job does. When the
job is deleted, the log information is moved to the audit files.
There is no size limit for logs.
To view the log for an object:
1. In the object pod, select the object, then click the object menu, then click [ L o g . . . ] .
You see the object log. It shows messages that were issued in the last three days. This example shows a job log:
2. If the text of a message is truncated, mouse over the message entry.
You see the complete text of the message in a separate window.
3. To sort the messages by message type or by another column, click the column heading.
Click once to sort in ascending order. Click twice to sort in descending order.
4. To change how and what you see in the log, change these fields and click [ R e f re s h ] :
[Issued within:]
The default is that you see messages that TotalFlow PM has issued for the object in the last
three days. To select a different time period, use the drop-down list for this field and its associated radio buttons.
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3 Managing System Objects
[ Ty p e : ]
The default is that you see messages of the type [ Me s s a g e s ] . To select a different type of
information, use the drop-down list for this field.
5. To see messages issued after you opened the log, click [ R e f re s h ] .
6. To save the log as a text file:
1) Click [ E x p o r t] .
You see the S e l e c t l o c a t i o n f o r d o w n l o a d dialog:
2) Specify the file name and location of the log.
Specify the file type as .csv.
3) Click [ S a v e ] .
To edit an exported log file, use an editor that supports UTF-8.
E nabl ing Vi rtual P rinters and P rinters
Enabling an object makes it available to TotalFlow PM. Operators and administrators can enable
virtual printers and printers.
A virtual printer can receive input files if it is disabled, but it must be enabled to create TotalFlow
PM jobs and send those jobs for further processing.
112
Disabling Virtual Printers and Printers
To enable an object, do one of these:
•
Mouse over the object and click
•
Select the object, then click the object menu, then click [ E n a b l e ] .
, the enable button.
The status indicator changes from blue to green.
D is abling Virtual P ri nters and P rinters
Disabling an object makes it unavailable to TotalFlow PM. Operators and administrators can disable virtual printers and printers.
A virtual printer can receive input files if it is disabled, but it must be enabled to create TotalFlow
PM jobs and send those jobs for further processing.
Jobs that are already assigned to a disabled printer still print on it.
To disable an object, do one of these:
•
Mouse over the object and click
•
Select the object, then click the object menu, then click [ D i s a b l e ].
, the disable button.
The status indicator changes from green to blue.
Deleting Objects
Administrators can delete a virtual printer, printer, paper, or user that is no longer needed. Operators and administrators can delete jobs.
Before you delete a virtual printer, make sure that all jobs that were submitted to the virtual printer
have been deleted. Even if a job has gone to the printer, while it remains in the system you cannot
delete the virtual printer. Deleting a virtual printer deletes the hot folder associated with it if the hot
folder is empty. If there are any input files in the hot folder, the hot folder is not deleted.
Before you delete a printer, make sure that:
•
No jobs have been sent to the printer.
•
No virtual printer job property default or override values specify the printer as [ R e q u e s t e d
pri nte r].
Before you delete a paper, make sure that the paper is not specified in the paper map or in a paper
change for any printer.
Deleting a job stops all further job processing and removes it from the system. Jobs can be deleted
at any time and in any status.
To delete an object:
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3 Managing System Objects
1. Select the object, then click the object menu, then click [ D e l e t e . . . ] .
You see a confirmation message.
2. Click [ Ye s ] .
When you delete a paper or printer, TotalFlow PM changes the value of the applicable job property
for any existing job that requests it to [ N o t s e t ] . You must specify a different printer for jobs that request a deleted printer before TotalFlow PM can print them.
Deleting objects that existing jobs use does not always prevent those jobs from printing.
Managing Virtual P ri nters
You can do some tasks only to virtual printers.
Flushing Input Files
Operators and administrators can remove all input files from a virtual printer. This is called f l u s h i n g . Do this when there are errors in the input files.
To flush input files:
1. In the [ V i rt u a l P ri n t e r s ] pod, select the virtual printer.
2. Click [ V i rt u a l P ri n t e r s ] , and then [ F l u s h i n p u t f i l e s . . . ] .
You see a confirmation message.
3. Click [ Ye s ] .
Managing P rinters
You can do some tasks only to printers.
M a p p i n g Tr a y s a n d P a p e r f o r a P r i n t e r
A p a p e r m a p shows a printer's input trays and the paper that is loaded in each tray. Operators
and administrators can create and update paper maps.
To create or update a paper map for a printer:
1. Do one of these:
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Mapping Trays and Paper for a Printer
•
In the [ P ri n t e rs ] pod, select the printer and click [ P ri n t e rs ] , and then [ I n p u t Tra y
S e tti ng s ...].
•
In the [ Q u e u e s ] pod:
1) Click the printer to open the [ P ri n t e r ] dialog:
2) Click [ I n p u t t ra y s e t t i n g s .. . ] .
You see the [ I n p u t Tra y S e t t i n g s ] dialog:
2. Do one of these:
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3 Managing System Objects
•
To have SNMP report which input trays are installed on the printer and show only those
trays, clear the [ S e t I n p u t Tra y s Ma n u a l l y ] check box.
•
To show all input trays that the printer supports and specify which input trays are installed
manually, check the [ S e t I n p u t Tra y s Ma n u a l l y ] check box.
3. For each input tray listed in the [ Tra y ] column:
1) If you are setting input trays manually, click the [ E n a b l e d ] column. From the drop-down list,
select [ Ye s ] if the tray is installed or [ N o ] if it is not installed.
2) If the tray is installed and contains paper, click the [ P a p e r] column. From the drop-down list,
select the paper that is loaded in the input tray.
4. Click [ O K ] .
S howing the Jobs A ss igned to a Pri nter
Operators and administrators can show all the jobs that are assigned to a specific printer.
To open a [ J o b s ] pod that shows only the jobs that are assigned to a printer:
1. In the menu bar, click [O p e ra t i o n s ] .
2. In the [ P ri n t e rs ] pod, mouse over the printer.
If the printer that you are looking for is not in the list, you might be looking at only your favorite
printers. Click
3. Click
, the show all button, in the title bar of the Printers pod to see all the printers.
, the show jobs button, next to the printer.
S h o w i n g t h e We b P a g e f o r a P r i n t e r
Operators and administrators can go directly from TotalFlow PM to the Web page for a printer. The
information on the Web page varies by printer model.
To show the Web page for a printer:
1. In the [ P ri n t e rs ] pod, select the printer.
2. Click [ P ri n t e rs ] , and then [ S h o w P r i n t e r We b P a g e . . .] .
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Creating a Paper Change for a Printer
Creating a Paper Change for a P rinter
When you plan to change the paper in a printer, create a p a p e r c h a n g e in the queue for that
printer.
TotalFlow PM assigns jobs to the printer before or after the paper change, depending on the papers that they use. When all the jobs that use the old paper have printed, the operator sees a message with instructions to change the paper, like this:
As an option, the printer can print these instructions on a separator page.
To print the operator instructions:
•
Passthrough printers must have a value for the [ C o m ma n d f o r o p e ra t o r i n s t r u c t i o n s ]
property.
•
To print the operator instructions on a specific paper, the printer must have a value for the [ I n p u t t ra y f o r s e p a ra t o r p a g e s ] property.
To create a paper change for a printer:
1. In the menu bar, click [Q u e u e s ] .
2. In the [ Q u e u e s ] pod, do one of these:
•
Drag
, the change paper icon, to the place in a printer queue where you want to create
the paper change.
•
Click
, the change paper icon.
You see the [ P a p e r C h a n g e I n s t ru c t i o n s ] dialog:
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3 Managing System Objects
3. If you dragged the change paper icon to the print queue, values are already entered. If you
clicked the change paper icon, do these steps:
1) In the [ P ri n t e r] list, select the printer for which you want to create the paper change.
2) Specify when to create the paper change:
•
If no other paper changes have been created for the printer, or if you want to create the
paper change after all other paper changes, click [ A f te r a l l j o b s a n d p a p e r c h a n g e s ].
•
If you want to create the paper change before another paper change, click [ B e f o re ] and
select the other paper change in the [ P a p e r c h a n g e ] list.
4. Click [ N e x t ] .
You see the second page of the [ P a p e r C h a n g e I n s t ru c t i o n s ] dialog:
118
Creating a Paper Change for a Printer
5. Enter a name for the paper change in [ N a me ] ; for example, T4 Letter to A4.
6. Select the input tray that you want to change.
You see a drop-down list in the [A f t e r] column.
7. Select the name of the new paper that you want to load in the input tray.
8. Enter a message to the operator in [ S h o w m e s s a g e ] ; for example, Load glossy side up.
9. O p t i o n a l : To save the message to the operator in a PDF file and print this file on a separator
sheet, click [ P r i n t s e p a ra t o r s h e e t ] .
The separator page does not print if the printer is a Passthrough printer and its
[ C o m ma n d f o r o p e ra t o r i n s t r u c t i o n s ] property is not set to a valid print command.
10. Click [ F i n i s h ] .
You see a confirmation dialog that summarizes the paper change
11. Click [ O K ] .
When you see the Paper Change message, change the paper and update the paper map. When
the paper map shows the new paper, the paper change is deleted.
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4 . Wo rk i n g w i t h J o b s
♦ Submitting Jobs from TotalFlow MR
♦ Finding Jobs in TotalFlow PM
♦ Viewing and Changing Job Information
♦ Starting, Moving, Suspending, and Resuming Jobs
You can manage jobs and their progress through TotalFlow PM processing using the [ J o b s ] pod
and the [ Q u e u e s ] pod of the TotalFlow PM user interface.
Through the user interface, you can do a variety of tasks.
S u b m i t t i n g J o b s f r o m To t a l F l o w M R
You can use TotalFlow MR to submit jobs to a virtual printer. With each job, TotalFlow MR submits
a job ticket. The job ticket contains information about the job that is used to set job properties.
To submit a job from TotalFlow MR to a TotalFlow PM virtual printer:
1. Make sure that the virtual printer is configured in TotalFlow PM.
2. Make sure that the virtual printer is registered as a printer in TotalFlow MR.
3. In TotalFlow MR, create a job.
4. In the [ P ri n t e r] drop-down list in the [ J o b E d i t ] dialog, select the virtual printer.
5. Edit the job.
6. Click [ O u t p u t Ty p e / S e t t i n g s ] .
7. In [ P ri n t i n g ] , select [ N o rm a l p ri n t ] or [ H o l d p ri n t ] .
8. Click
, the start button.
F i n d i n g J o b s i n To t a l F l o w P M
Jobs that have been created by virtual printers and that have entered TotalFlow PM are displayed
in the [ J o b s ] pod. Jobs in the [ Wa i t i n g t o p ri n t ] progress category and the [ S e n t t o p ri n t e r] progress category are also displayed in the [ Q u e u e s ] pod.
To find a job in the system:
•
If you know the name, job ID, or other information about the job, do any of these:
– Sort the [ J o b s ] pod by the appropriate property.
– Filter the [ J o b s ] pod by the appropriate property.
– Search the [ Q u e u e s ] pod by the appropriate property.
•
If you know that the job is assigned to a specific printer, show the jobs that are assigned to that
printer.
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4 Working with Jobs
S earching for Jobs in the [Queues] Pod
You can find jobs in the [ Wa i t i n g t o p ri n t ] and [ S e n t t o p ri n t e r] progress categories by using the
search function of the [ Q u e u e s ] pod. You can search by values such as [ J o b n a me ] , [ C u s t o m e r] ,
and [ S t a t u s ] .
To search for jobs in the [ Q u e u e s ] pod:
1. In the title bar of the [ Q u e u e s ] pod, click
, the search job button.
You see the [ F i n d J o b ] dialog:
2. In the [ P ro p e rt y ] field, select the name of a job property.
3. In [ C o m p a r i s o n ] , select a comparison operator.
The list of operators depends on the on the type of values that the selected job property can
have:
Operator
Enumerated
values
Nu me ric v a lues, including
dates and
times
[Equal to]
Yes
Yes
[Not equal to]
Yes
[Less than]
Yes
[Grea ter th an]
Yes
[Contains]
Yes
[Does not contain]
Yes
[Not set]
Yes
4. In the [ Va l u e ] field, enter or select the value that you want to match.
5. To set more search criteria:
122
Other values
Yes
Viewing and Changing Job Information
1) Click
, the expand button.
You see two more sets of [ P ro p e rt y ] , [ C o m p a r i s o n ] , and [ Va l u e ] fields:
2) Select one or both sets of fields and enter or select values for them.
The additional search criteria are appended to the first search criterion with AND operators.
6. Click [ F i n d n e x t ] .
Vi ewi ng and C hangi ng J ob Informati on
You can view various information about jobs in TotalFlow PM, including their status, properties,
and log information.
Operators and administrators can change properties for the entire job or for selected pages.
Changi ng J ob P roperti es
The [ J o b P ro p e rt i e s ] section contains these settings:
•
[ G e n e ra l ] settings
•
[ P a p e r ] settings
•
[ L a y o u t ] settings
•
[ P ri n t ] settings
•
[ Fi n i s h i n g ] settings
•
[ C o l o r] settings
Each setting shows an icon that indicates the current values. Open each setting to see and configure the settings. You can open one setting at a time.
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4 Working with Jobs
An error is displayed when a job that contains settings exceeding the capacity of the
units is sent to the printer. Refer to the device operation manual and configure the appropriate settings before printing the job.
Changing [General] s ettings
This section lets you see and edit basic information about the job ticket.
[J ob na me]
Specifies the name of the job.
Enter up to 255 characters (bytes).
Default values:
124
•
When you submit a job from TotalFlow MR, the default value is the file name without any
extension.
•
When you submit a job using the LPR protocol, the default value is the file name together
with the path specified when the job is submitted.
•
When you submit a job from a hot folder, the default value is the job name.
Changing [ G e n e ra l ] settings
[D es c ri pti on ]
Describes the job
Type a short description of the job you are creating or modifying.
Enter up to 1023 characters (bytes).
If no initial value is set, the field is empty.
[ID from s ub mitte r]
Specifies the ID of the job set by the submitter.
When you submit a job from TotalFlow MR, the default value is the ID set by TotalFlow MR.
When you submit a job from a device other than TotalFlow MR, the field is empty.
This field is read-only.
[C us tomer]
Specifies the customer associated with this job.
Enter a name to identify the customer to whom this job belongs. You can enter up to 255 characters (bytes).
If no initial value is set, the field is empty.
[Inp ut da ta for mat]
Specifies the input data format of the print file.
Select the input data format that matches your print file.
Default values:
•
When you submit the job from TotalFlow MR, the default value is [ P D F] .
•
When a job is submitted from other devices, the default value is [ N o t s e t ] . The values are
set in this order:
1. If the job ticket has a default value set in the virtual printer, that value is displayed.
2. If the job ticket contains a value, the value set in the virtual printer is overwritten by the
value set in the job ticket.
3. The default value set in the virtual printer overrides the value set in the job ticket.
This field is read-only when the job is edited. If the job is sent to a virtual printer, this field is
editable.
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4 Working with Jobs
[N umb er o f pa ges ]
Identifies the number of pages in the print file.
If the [ N o t s e t ] box is checked, the number of pages in the print file is unknown and the [L a s t
p a g e ] setting is used to determine how many pages to display.
To enter the number of pages, clear the [ N o t s e t ] check box. If you set the number of pages,
make sure that the number of pages set matches the actual number of pages in the print file so
that all the pages are displayed. When the job contains a PDF file, you do not need to mention
the number of pages.
The maximum number of pages you can set for a job is 3 2 7 6 7 pages.
[Ba nne r p age in formati on]
Specifies information to print on the banner page for this job.
If a banner page is printed for a job, the information entered in this field is printed on that banner page.
You can enter up to 1024 characters (bytes).
[S p ec i al i ns tru c ti on s ]
Specifies special instructions for processing this job.
Enter up to 1024 characters (bytes).
If no initial value is set, the field is empty.
[Notes 1]
Notes for the job
Add any notes or observations for the job. You can enter up to 255 characters (bytes).
[Notes 2]
Notes for the job
Add any notes or observations for the job. You can enter up to 255 characters (bytes).
126
Changing [ P a p e r] settings
Changing [Paper] settings
This section lets you see information about the paper selected for the job.
[N ame ]
Specifies the name for the paper.
The available paper is sorted by name. To open or close the [ P a p e r L i b r a ry ] , select [ Mo re . . . ]
from the drop-down list. The paper settings cannot be changed when [ N o t s e t ] is selected.
The paper used in the previous job is available for display only.
Check if the selected paper is available in the printer tray.
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4 Working with Jobs
[Inp ut tra y ]
Specifies the input tray to pull the paper from. The drop-down list shows all input trays available
on your printer. You can also select the input trays defined in a job ticket. If one of the values
turns red and an unsupported image is displayed to the left, your printer does not support this
value or the printer device is changed. The default value is [ N o t s e t ] . Selecting [ N o t s e t ] or
[ A u t o t ra y s e l e c t ] result in the same output.
•
Some printer models ignore the input tray unless automatic tray switching is set
to off on the printer.
•
With some printers, the input tray selection has priority over other media
attributes.
•
Interposer trays are used to insert pre-printed forms into the output. The paper
pulled from interposer trays does not go through the print path, so it cannot be
printed on.
[D es c ri pti on ]
Indicates a short description to help distinguish papers that have similar characteristics.
[Size]
Indicates the paper size currently in use. The size is expressed in inches, millimeters or points.
Changing the paper size does not adjust the printing position as well as it does not resize the
image size to apply the changed paper size. When you change the paper size:
•
The job is printed on the paper which size you specify.
•
The image size is the same as the original image size.
•
The reference position of the printed image is adjusted to the lower left side of the paper.
If you want to change the paper size as well as the image size in the original, change them with
TotalFlow MR and then resend them to TotalFlow PM.
[ Ty p e ]
Indicates the paper type required for the job.
[ We i g h t ]
Indicates the weight of the paper in grams per square meter (gsm).
[C ol or]
Indicates the color of the paper.
[Set count]
Indicates the count of paper in the set. It enables the printer to eject unused forms in a set and
to recover properly from paper jams.
128
Changing [ P a p e r] settings
[Opacity]
Indicates the opacity of the paper. The opacity can be [ N o t s e t ], [ O p a q u e ] , [ Tra n s l u c e n t ] , or
[ Tr a n s p a r e n t ] .
[Stock]
Indicates the stock. The values can be [ N o t S e t ], [B o n d ] , or [ C o v e r ].
[R ec y c l ed c onte nt (% )]
Indicates the percentage of recycled content in the paper.
[P r epr in te d]
Indicates whether the paper is preprinted. If the value is [ Ye s ] , the paper has been printed in
advance.
[Prepunched]
Indicates whether the paper is prepunched. If the value is [ Ye s ] , the paper has been punched
in advance.
[ Te x t u re ]
Indicates the texture of the paper.
[C oati ng (fro nt s i de)]
Indicates the coating for the front side of the paper. Various coating options are displayed, such
as [H i g h g l o s s y ] , [ M a t t e d ] , and [ S a ti n ] .
[Print side]
Indicates which sides of the paper are printable. The values displayed for the [ P ri n t s i d e ] field
are: [ N o t s e t] , [B o t h s i d e s ] , [ F ro n t s i d e ] , [ B a c k s i d e ] , and [ N o s i d e s ] .
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4 Working with Jobs
Changing [Layout] s ettings
The [ L a y o u t ] settings let you describe how you want the pages to be laid out in your print job.
To change the [ L a y o u t ] settings:
1. Click [ L a y o u t ] in the [ J o b P ro p e r t i e s ] section.
2. Make the necessary adjustments to the sections.
[Ori en ta tio n]
Specifies the layout position to view the print file.
You can change the page orientation to view from portrait to landscape. Depending on the contents of the page, you might need to switch from one page orientation to another. The finished
width and height are set according to the orientation settings. Make sure to check these settings before printing the job.
Select the option that matches the orientation of your print file from the drop-down list:
[Not set] (default)
No page orientation is set.
[Po rtrai t]
Select a vertical layout of the page.
[Landscape]
Select a horizontal layout of the page.
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Changing [ L a y o u t ] settings
[Printing side]
Specifies which sides of the sheet to print on, and which edge to flip when printing on the back
side.
Select one of these options available on your printer:
[No t s et] ( defa ul t)
No printing side is defined. The job prints on the front side.
[Front s i de (1 s id ed)]
Prints on the front side of the sheet.
[Both s i des (2 s i de d), fl i p on l ong ed ge]
In [ P o rt ra i t ] mode, prints on both sides of the sheet, with the text continuing on the back
side of the sheet with the same orientation.
In [ L a n d s c a p e ] mode, prints on both sides of the sheet. The back side of each sheet is
upside down with respect to the front side of the sheet.
[Both s i des (2 s i de d), fl i p on s ho rt ed ge]
In [ P o rt ra i t ] mode, prints on both sides of the sheet. The back side of each sheet is upside down with respect to the front side of the sheet.
In [ L a n d s c a p e ] mode, prints on both sides of the sheet, with the text continuing on the
back side of the sheet with the same orientation.
When the [ P ri n t i n g s i d e ] values are changed from [ F ro n t s i d e ( 1 s i d e d )] to [ B o t h s i d e s ( 2
s i d e d )] and from [B o t h s i d e s ( 2 s i d e d )] to [ Fro n t s i d e (1 s i d e d ) ] , the crop mark might not be
printed even when the crop mark is set in the job.
If you change this value, we recommend you verify the displayed results of your change
before printing your job. The value selected might conflict with the value set in the job,
such as described in these examples:
•
The binding value defined in the job is [ 2 - s t a p l e a t c e n t e r] and you set the [ P ri n t i n g
s i d e ] to [ B o t h s i d e s (2 s i d e d ), f l i p o n l o n g e d g e ] .
•
The printing sides value defined in the job is [ F ro n t s i d e (1 s i d e d )] and you set the
[ P ri n t i n g s i d e ] to [ B o t h s i d e s (2 s i d e d )] values.
•
The margin or the binding margin values defined in the job are not compatible with
one of the values set.
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4 Working with Jobs
C h a ng i ng [P ri n t] s e ttin g s
The [ P ri n t ] settings let you see and edit the print settings for the job. The [ P r i n t ] setting icon indicates whether there are multiple copies.
When you set the [ P ri n t ] options, the layout is not modified. The printed job might appear different from the preview.
To change the [ P ri n t ] settings:
1. Click [ P ri n t ] in the [ J o b P r o p e rt i e s ] section.
2. Make the necessary adjustments to the sections.
132
Changing [ P ri n t ] settings
[P r in t mod e]
Specifies the print mode of the job.
Select the print modes available:
[No rma l p ri nt]
The job is printed.
[Ho ld pr in t]
The job is held until it is manually released to print.
[Hold until]
The job is held until the date and time selected, at which point the job is printed.
[Pri nt a nd hol d]
The job is printed, and then held until it is manually released to print again.
[Copies]
Specifies the number of job copies to print.
You can specify the number of copies you need to print in the [ C o p i e s ] field. Use the arrows to
increase or decrease the number of copies, or enter the desired number of copies.
You can set copies from 1 to the maximum the device supports. See the printer's documentation for more details.
The default value is 1 .
[Collate]
Specifies how to collate the copies of the job in the bin when you are printing more than one
copy.
The page order on the preview might not be the same with the printing result, when the imposition value of the job is [ M a g a z i n e ] or [ Mi n i b o o k ] .
Select one of these options:
[Not set]
No collate option is selected.
[C ol la te ]
Select this option to sort all the pages of the first copy in the bin, followed by all the pages of
the second copy, and so on until all the copies of the job have been sorted in the bin.
[Do not collate]
Select this option to sort all the copies of the first page in the bin, followed by all the copies
of the second page, and so on until all the pages in the job have been sorted in the bin.
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4 Working with Jobs
[Eject output]
Specifies whether the output is ejected face-down or face-up in the output tray.
Select the eject output options available on your printer:
[Not set]
No eject output option is selected.
[Fa c e-d ow n]
Select this option to eject each sheet face down in the output tray.
[Fa c e-u p]
elect this option to eject each sheet face up in the output tray.
The [ F a c e - u p ] option is the equivalent of reverse order printing when [ P r i n t i n g
s i d e ] is set to print on [ Fro n t s i d e (1 s i d e d ) ].
[Prio rity ]
Specifies the priority of the job.
To set the priority of the job, clear the [ N o t s e t ] check box.
You can set the priority of the job by specifying a number representing the scheduling priority
for the job. You can enter a value from 1–100. The lesser the number you enter, the higher is
the priority for the job. If the [ N o t s e t ] check box is selected, it automatically sets no priority for
the job. The default value is [ N o t s e t ] .
[Sto re]
Specifies whether the job should be stored, and, if so, for how long.
Select the options available:
[S to re i nd efi ni te ly ]
The job is stored for an indefinite period of time.
[Sto re fo r] (de faul t)
The job is stored for the number of days and hours selected. The default value is [ 3 d a y s ] .
[D o no t s tore ]
The job is not stored.
134
Changing [ F i n i s h i n g ] settings
Changing [Finishing] s ettings
The [ Fi n i s h i n g ] settings let you see and edit the finishing for the job.
When you send a job with the imposition set to [ M a g a z i n e ] or [ Mi n i b o o k ] from TotalFlow MR to a
TotalFlow PM virtual printer, make sure to move the job to a printer that supports these finishing
options. An error occurs when the job is moved between the printer which is connected with the
EFI Fiery controller and the printer which is not connected with the Fiery controller.
The [ F i n i s h i n g ] settings might vary depending on the printer settings. The margin adjustment and the binding margin cannot be changed within TotalFlow PM. Use TotalFlow
MR or other editing software for setting these options.
To change the [ Fi n i s h i n g ] settings:
1. Click [ F i n i s h i n g ] in the [ J o b P ro p e rt i e s ] section.
2. Select the options available in the drop-down lists.
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4 Working with Jobs
[Staple/Bind]
Specifies how to staple or bind the job.
Select one of these options:
[Not set] (default)
No staple or bind options are set.
[Do not staple]
The job is not stapled.
[1-s ta pl e]
The printer inserts one staple along the binding edge. The difference from [ 1 -s t a p l e , s l a n t ]
option is that the printer uses the angle that the stapler can manage.
[1-s ta pl e, s l an t]
The printer inserts one slanted staple along the binding edge.
[1-s ta pl e, h ori z on tal]
The printer inserts one horizontal staple along the binding edge.
[1-s ta pl e, v e rtic a l]
The printer inserts one vertical staple along the binding edge.
[2-s ta pl e]
The printer inserts two staples along the binding edge.
[2-s ta pl e a t c ente r]
The printer inserts two vertical staples along the folded edge. Before selecting the [ 2 -s t a p l e
a t c e n t e r ] option, make sure that you selected the [ Ma g a z i n e ] option in TotalFlow MR.
Otherwise, the preview and the print result are not the same.
[Pe rfec t b in di ng]
The printer glues a cover onto the binding edge. When you select [ P e r fe c t b i n d i n g ] , you
see the [ Fi n i s h e d s i z e ] and [ I n p u t t ra y f o r b i n d i n g p a p e r] controls. The front and back
cover are added to the job and pages object.
The [ P e rf e c t b i n d i n g ] option cannot be active using TotalFlow PM, even when a
perfect bind unit is attached to the printer. If you need to select this option, use
Fiery Command WorkStation.
[Ring binding]
The printer inserts rings along the binding edge.
136
Changing [ F i n i s h i n g ] settings
•
Certain finishing settings are not compatible with each other. If your [ S t a p l e /
B i n d ] setting conflicts with other settings, the system adjusts the other settings
automatically. You can set the finishing here, or as part of a subset, but not both.
•
If you change the [ S t a p l e / B i n d ] setting when subsets exist in the job, you are
prompted whether to remove all the subsets. If you confirm, all subsets are removed and the [ S t a p l e / B i n d ] option changes.
•
If you change this value, we recommend you verify the displayed results of your
change before printing your job. The value selected might conflict with the value
set in the job, such as described in these examples:
– The binding value defined in the job is [2 -s t a p l e a t c e n t e r ] and you set the
[ P r i n t i n g s i d e ] to [ B o t h s i d e s (2 s i d e d ) , f l i p o n l o n g e d g e ] .
– The printing sides value defined in the job is [ F ro n t s i d e ( 1 s i d e d )] and you
set the [ P ri n t i n g s i d e ] to [ B o t h s i d e s ( 2 s i d e d )] values.
– The margin or the binding margin values defined in the job are not compatible
with one of the values set.
•
If the device does not support the combination of selected values, the job may
not print as expected or may even be canceled.
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4 Working with Jobs
[Punch]
Specifies how to punch the job.
If one of the values turns red and an unsupported image is displayed to the left, your printer
does not support this value.
Select one of these options:
[Not set] (default)
No punch option is set.
[Do not punch]
The job is not punched.
[2-h ol e]
The printer punches two holes.
[3-h ol e]
The printer punches three holes.
[4-h ol e]
The printer punches four holes.
[4-h ol e N E]
The printer punches four holes, grouped two by two (Northern European format).
[Ring punch]
The printer punches the job for a ring binder.
[Mul ti ho le s ]
The printer punches multiple holes along the edge.
When you select a [ P u n c h ] option from the drop-down list, the Finishing image, Job Object,
and Pages Object are automatically updated.
Certain finishing settings are not compatible with each other. If your punch setting
conflicts with other settings, the system adjusts the other settings automatically.
138
Changing [ F i n i s h i n g ] settings
[Binding edge]
Specifies the binding edge for the finishing selections that are related to a specific particular
binding edge.
Select the finishing edges supported by your printer:
[Le ft] ( defa ul t)
The printer finishes the left binding edge.
[ To p ]
The printer finishes the top binding edge.
[C ente r (b ook l et)]
The printer finishes the center or booklet binding edge.
[Right]
The printer finishes the right binding edge.
[B o tto m]
The printer finishes the bottom binding edge.
These settings are not compatible with each other:
•
Setting the binding edge to [ To p ] for [ R i n g b i n d i n g ] or [ P e rf e c t b i n d i n g ] , with
the orientation set to [ P o rt ra i t ] .
•
Setting the binding edge to [ L e f t ] or [R i g h t] for [ R i n g b i n d i n g ] or [ P e rf e c t b i n d i n g ] , with the orientation set to [L a n d s c a p e ] .
If you change this value, we recommend you verify the displayed results of your
change before printing your job. The value selected might conflict with the value set
in the job, such as described in these examples:
•
The binding value defined in the job is [ 2 -s t a p l e a t c e n t e r] and you set the
[ P ri n t i n g s i d e ] to [ B o t h s i d e s (2 s i d e d ), f l i p o n l o n g e d g e ] .
•
The printing sides value defined in the job is [ F ro n t s i d e ( 1 s i d e d )] and you set
the [ P ri n t i n g s i d e ] to [ B o t h s i d e s (2 s i d e d ) ] values.
•
The margin or the binding margin values defined in the job are not compatible
with the one of the values set.
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4 Working with Jobs
[Fold type]
Specifies how to fold the job or large sheets in the job, whether to fold all the sheets together
(overlap or collate), and whether the front side of the sheet ends up on the outside rather than
the inside of the fold. The preview of the fold options is not available in the Job view.
Select one of the options available on your printer:
[Not set] (default)
No folding options are set.
[Saddle fold]
Folds the job in half up. The output is stacked face down.
If the [ S a d d l e f o l d ] option is selected when a folding unit is not attached to the
printer, the output is not folded
.
[Half fold]
Folds the jobs in half down. The output is stacked face up.
If the [ H a l f f o l d ] option is selected when a folding unit is not attached to the printer, the output is not folded
.
[Le tte r fol d- out]
Folds the jobs in three, as a zig-zag pattern.
[Le tte r fol d- in ]
Three fold type pattern, with 6 panels with two parallel folds in a spiral fold configuration.
[Z-fol d]
Folds the paper twice as a Z-shape.
[Z-fol d (l arge s iz e pap er onl y )]
Same as Z-fold, except that it only folds the large sheets in the job.
[Double parallel-fold]
Folds the job in four pieces, containing 8 panels.
[Gate fold]
The left and right edges fold inside and meet in the middle of the page without overlapping.
The middle panel is larger, to accommodate the left and right panels when closed.
[Do not fold]
140
Changing [ F i n i s h i n g ] settings
The job is not folded.
For some fold types, you can select:
[Fo ld s he ets to geth er]
Indicates whether to fold all the sheets together or each sheet individually.
[Fo ld fac e ou ts id e]
Specifies whether the front side of the sheet ends up on the outside rather than the inside
of the fold.
If you change this value, we recommend you verify the displayed results of your
change before printing your job. The value selected might conflict with the value set
in the job, such as described in these examples:
•
The binding value defined in the job is [ 2 -s t a p l e a t c e n t e r] and you set the
[ P ri n t i n g s i d e ] to [ B o t h s i d e s (2 s i d e d ), f l i p o n l o n g e d g e ] .
•
The printing sides value defined in the job is [ F ro n t s i d e ( 1 s i d e d )] and you set
the [ P ri n t i n g s i d e ] to [ B o t h s i d e s (2 s i d e d ) ] values.
•
The margin or the binding margin values defined in the job are not compatible
with the one of the values set.
•
Removing or adding substitutions can cause layout modifications such as page
breaks or paper size modification.
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4 Working with Jobs
[Outp ut tra y ]
Specifies which tray to stack the output in.
Select among the default output trays, the output trays available on your printer, or any output
tray set in the job ticket:
•
[ N o t s e t ] (default)
•
[Fi ni s he r s h ift tra y ]
•
[Up per tray ]
•
[Copy tray]
•
[Stac k er tra y ]
•
[Sec ond s tac k e r tra y ]
•
[Stac k er u ppe r tra y ]
•
[Mai l box tray 1 ]
•
[Mai l box tray 2 ]
•
[Mai l box tray 3 ]
•
[Mai l box tray 4 ]
•
[Mai l box tray 5 ]
•
[Mai l box tray 6 ]
•
[Mai l box tray 7 ]
•
[Mai l box tray 8 ]
•
[Mai l box tray 9 ]
•
[Boo k l et tray ]
•
[Ring binder tray]
•
[Perfec t b ind er lo we r l eft tra y ]
•
[Fo ld in g u ni t tray ]
•
[ Tr i m m e r t r a y ]
When you select this value, the printer selects the most appropriate output tray.
If the device does not support the combination of selected values, the job may not
print as expected or may even be canceled.
142
Changing [ F i n i s h i n g ] settings
[Finished size]
Specifies the finished size of the output.
[ F i n i s h e d s i z e ] is only available when you select [ P e r f e c t b i n d i n g ] from the [ S t a p l e / B i n d ] option drop-down list.
Select one of these options:
[Not set] (default)
Do not adjust the job.
[Use job paper size]
Adjust the job to the size used by the paper for the job.
[U s e s e le c ted p ape r]
Adjust the job to the selected size.
[ N e w. . . ]
Create a new finished size to adjust the job to. Enter the width, height, and units for a new
finished size.
To specify the offset from the bottom for the finished size, clear the [ N o t s e t ] box. The range of
the [ Tri m o ff s e t] might be different compared to the device range.
If the finished size selected is smaller than the size that the printer can adjust to, the printer adjusts it to the minimum size.
If the finished size selected is larger than the size that the printer can adjust to, the printer adjusts it to the maximum size.
[Finished width]
Specifies the finished width of the output.
[ Fi n i s h e d w i d t h ] is only available when you select the [ Tri mm e r t r a y ] from the [ O u t p u t t ra y ]
drop-down list.
The finishing trim width indicates the width to trim to for booklet finishing. The default value is
[Not set].
To define a value for the trim width, enter a number in the field. If you need to change the
[ U n i ts ], select one of the values from the drop-down list and the value entered in the field is automatically changed.
143
4 Working with Jobs
[Inp ut tra y for b in di ng pap er]
Indicates the input tray where the paper for the perfect binding cover sheet is loaded.
You can select these options from the drop-down list:
•
[ N o t s e t ] (default)
•
[Auto tray s el ec t]
•
[ Tr a y 1 ]
•
[ Tr a y 2 ]
•
[ Tr a y 3 ]
•
[ Tr a y 4 ]
•
[ Tr a y 5 ]
•
[ Tr a y 6 ]
•
[ Tr a y 7 ]
•
[By p as s tra y ]
•
[Large capacity tray]
•
[Interpos e r tra y ]
•
[Perfec t b ind er in terpo s er upp er tray ]
•
[Perfec t b ind er in terpo s er lo we r tra y ]
Only available when you select the [ P e rf e c t b i n d i n g ] option from the [ S t a p l e / B i n d ] drop-down
list.
Changing [Color] s ettings
144
Using the [ E x c e p t i o n P a g e s ] Tools
The [ C o l o r] settings let you see and edit the color settings for the job.
To change the [ C o l o r] settings:
1. Click [ C o l o r ] in the [ J o b P ro p e r ti e s ] section.
2. Configure the color settings for the current job.
[C ol or/B la c k an d w hi te]
Specifies whether to print the output in color or in black and white.
Select the color mode options available on your printer:
[No t s et] ( defa ul t)
No color mode option is set.
The preview images might be different from the printing results when you select [ N o t s e t ] .
[Co lo r]
The job is printed in full color.
[Black and white]
The job is printed in black and white.
U s i n g t h e [ E x c e p t i o n P a g e s ] To o l s
The [ E x c e p t i o n P a g e s ] tools are displayed on the right of the user interface. Use these tools to
modify or substitute the settings for the existing pages or to create subsets of pages to be finished.
The [ E x c e p t i o n P a g e s ] tools are:
•
[Substitute]
•
[Subset]
Each tool shows an icon that indicates the current values. To view or change all these values, click
that specific tool. You can open one tool at a time.
You can click and drag to drop the tool on a particular page in the job. This creates an exception.
The current tool values are associated with that page.
With the EFI Fiery controller, printing the subsets is not possible. Do not print a job that contains
subsets.
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4 Working with Jobs
Creating s ubs titutions
The [ S u b s t i t u t e ] tool lets you modify paper and layout properties for a printed page or a range of
printed pages.
When the settings made for substitutions match the [ P a p e r ] , [ P ri n t i n g s i d e ] , and [ C o l o r/ B l a c k
a n d w h i t e ] settings made under [ J o b P r o p e rt i e s ] , the substitution cannot be displayed. Change
the value for one of these settings to display it.
To create a substitution:
1. From the [ E x c e p t i o n P a g e s ] section, press and hold the [S u b s t i t u te ] icon.
2. Drag the icon to the page where the substitution will take place.
Or
1. Click the [ S u b s t i t u t e ] icon.
2. On the [ N e w S u b s t i t u t i o n ] dialog, make the necessary changes.
3. Click [ A d d ] .
To quickly insert a substitution into your job, click on the
only visible on the printing side of the page.
icon from the [ J o b ] view. This icon is
You can only create one substitution for each page. For example, if a substitution exists for pages
1 through 10 and you create a new substitution for page 5, the existing substitution for pages 1
through 10 is split into two substitutions, one for pages 1 through 4 and another for pages 6
through 10.
146
Creating substitutions
[Pages ]
Specifies the pages to modify.
Enter a number to specify the printed pages the substitution contains in the field under the [ P a g e s ] subsection.
You can enter up to 255 characters (bytes). The supported values are from 1 to 32767 and N.
Where N is the last page.
To specify a value enter a single page (such as "1") or a range of pages separated by a dash
(such as "1-10").
When you enter a range of pages, a single substitution is created for all the pages in the range.
When creating new substitutions, enter multiple pages or page ranges separated by commas
(such as 1, 5, 7-10).
A separate substitution is created for each page or page range entered.
[Paper]
Specifies the paper to use for the substitution.
Select one of these options:
[Not set] (default)
No paper is set for the new substitution.
[Mor e...]
Opens the paper library to select a paper type.
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4 Working with Jobs
[Printing side]
Specifies which sides of the sheet to print on for the substitution.
Select one of these options available on your printer:
[Not set] (default)
No printing side is set.
[Front s id e (1 s i ded )]
Prints on the front side of the sheet only.
[Bo th s i des (2 s i de d)]
Prints on both sides of the sheet.
When you are changing the printing sides option from [ B o t h s i d e s (2 s i d e d )] to [F ro n t s i d e (1
s i d e d )] , additional blank pages might be displayed and printed.
If you change this value, we recommend you verify the displayed results of your
change before printing your job. The value selected might conflict with the value set
in the job, such as described in these examples:
•
The binding value defined in the job is [ 2 -s t a p l e a t c e n t e r] and you set the
[ P ri n t i n g s i d e ] to [ B o t h s i d e s (2 s i d e d ), f l i p o n l o n g e d g e ] .
•
The printing sides value defined in the job is [ F ro n t s i d e ( 1 s i d e d )] and you set
the [ P ri n t i n g s i d e ] to [ B o t h s i d e s (2 s i d e d ) ] values.
•
The margin or the binding margin values defined in the job are not compatible
with the one of the values set.
•
Removing or adding substitutions can cause layout modifications such as page
breaks or paper size modification.
[C ol or/B la c k an d w hi te]
Specifies whether to print the output in color or in black and white for the substitution.
Select the color mode options available on your printer:
[No t s et] ( defa ul t)
No color mode option is set.
[Co lo r]
The substitution printed in full color.
[Black and white]
The substitution is printed in black and white.
148
Creating a subset
Creating a subset
The [ S u b s e t ] tool lets you set the finishing properties for ranges of pages (subsets) in the job,
rather than for the entire job. You can set the finishing properties for the entire job or subsets, but
not both.
When the settings made for subsets match the [ S t a p l e / B i n d ] and [ B i n d i n g e d g e ] settings made
under [ J o b P ro p e rt i e s ] , the subset cannot be displayed. Change the value for one of these settings to display it.
To create a subset:
1. From the [ E x c e p t i o n P a g e s ] section, press and hold the [S u b s e t ] icon.
2. Drag the icon to the page where the subset will take place.
Or
1. Click the [ S u b s e t ] icon.
2. On the [ N e w S u b s e t ] dialog, make the necessary changes.
3. Click [ A d d ] .
All subsets are finished the same way. Changing one subset changes the [ S t a p l e /B i n d ]
and [ B i n d i n g e d g e ] options for all subsets.
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4 Working with Jobs
[Pages ]
Specifies the pages in the subset.
Enter a number to specify the printed pages the subset contains in the field under the [ P a g e s ]
subsection.
You can enter up to 255 characters (bytes). The supported values are from 1 to 32767 and [ N ] ,
where [ N ] is the last page.
To specify a value enter a single page (such as 1) or a range of pages separated by a dash
(such as 1-10). When you enter a range of pages, a single subset is created for all the pages
in the range. When creating new subsets, enter multiple pages or page ranges separated by
commas (such as 1, 5, 7-10). A separate subset is created for each page or page range
entered.
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Creating a subset
[Staple]
Specifies how to staple the subset.
Select one of these options:
[Not set] (default)
No bind staple options are set.
[1-s ta pl e]
The printer inserts one staple along the binding edge. The difference from [ 1 -s t a p l e , s l a n t ]
option is that the printer uses the angle that the stapler can manage.
[1-s ta pl e, s l an t]
The printer inserts one slanted staple along the binding edge.
[1-s ta pl e, h ori z on tal]
The printer inserts one horizontal staple along the binding edge.
[1-s ta pl e, v e rtic a l]
The printer inserts one vertical staple along the binding edge.
[2-s ta pl e]
The printer inserts two staples along the binding edge.
If these settings are already made with TotalFlow MR, do not change the option already set.
The value selected might conflict with the value set in the job, such as described in these
examples:
•
The binding value defined in the job is [ 2 - s t a p l e a t c e n t e r] and you set the [ P ri n t i n g s i d e ]
to [ B o t h s i d e s (2 s i d e d ), f l i p o n l o n g e d g e ] .
•
The printing sides value defined in the job is [ Fr o n t s i d e (1 s i d e d ) ] and you set the [ P ri n t i n g s i d e ] to [ B o t h s i d e s (2 s i d e d )] values.
•
The margin or the binding margin values defined in the job are not compatible with the one
of the values set.
•
Removing or adding subsets can cause layout modifications such as page breaks or paper
size modification.
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4 Working with Jobs
[Binding edge]
Specifies the edge for finishing subsets.
Select the finishing edges supported by your printer:
[Left] (default)
The printer finishes the left binding edge.
[ To p ]
The printer finishes the top binding edge.
[Right]
The printer finishes the right binding edge.
[B otto m]
The printer finishes the bottom binding edge.
Certain finishing settings are not compatible with each other. If you select a conflicting edge setting, the system adjusts other finishing settings automatically.
Editing an exc eption page
To change an existing exception page, you can edit the exceptions:
1. From the [ J o b ] view or [ P a g e ] view, do one of these:
•
Enter the page number of the exception in the [ C u rre n t p a g e ] entry field.
•
Click [ N e x t e x c e p ti o n p a g e ] and [ P re v i o u s e x c e p t i o n p a g e ] to scroll through the
exceptions.
2. Click the icon for the page to edit the exception.
3. Make the necessary changes in the [ E d i t S u b s t i t u t i o n ] and [ E d i t S u b s e t ] dialogs.
4. Close the dialog or click [ R e mo v e ] to delete the exception.
Or
1. Go to the [ J o b S e tt i n g s ] view.
2. Click any exception listed in the [ S u b s t i t u t i o n s ] and [ S u b s e t s ] tables to edit the exception.
E diting multipl e ex c eption pages
To change multiple exception pages of the same type, you can edit the exceptions:
1. From [ J o b ] view or [ P a g e ] view, do one of these:
•
152
Enter the page number of an exception in the [ C u rre n t p a g e ] entry field.
Creating Operator Instructions for a Job
•
Click [ N e x t e x c e p ti o n p a g e ] and [ P re v i o u s e x c e p t i o n p a g e ] to scroll through the
exceptions.
2. Right-click the icon for the page to open a menu.
3. Select [ E d i t A l l S u b s t i t u t i o n s ] or [E d i t A l l S u b s e t s ] from the menu.
4. Click [ N e x t e x c e p t i o n p a g e ] and [ P r e v i o u s e x c e p t i o n p a g e ] to scroll through all the exceptions of that type.
5. Edit each exception individually or click [ A p p l y s e t t i n g s t o a l l s e l e c t e d s u b s t i t u t i o n s ] to apply the settings for the current exception to all of the other exceptions.
On the [ P a g e ] view you can select multiple pages, and then right-click to edit the exceptions for only those pages you selected together, rather than all exceptions of that type.
Creating Operator Ins truc tions for a Job
If a job requires the operator to do something special, you can create operator instructions. As an
option, these instructions can be printed on a separator page just before the job is printed.
To print the operator instructions:
•
If the job is assigned to a Passthrough printer, that printer must have a value for the [ C o mma n d f o r o p e ra t o r i n s tr u c t i o n s ] property.
•
To print the operator instructions on a specific paper, the printer where the job is assigned must
have a value for the [I n p u t t ra y f o r s e p a ra t o r p a g e s ] property.
To create operator instructions:
1. In the [ Q u e u e s ] pod, click the job.
You see the [ J o b ] dialog:
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4 Working with Jobs
2. Click [ O p e ra to r i n s t ru c t i o n s . . . ] .
You see the [ O p e ra t o r I n s t ru c t i o n s ] dialog:
154
Starting, Moving, Suspending, and Resuming Jobs
3. Enter the instructions in the [ O p e ra t o r i n s t ru c ti o n s ] field.
4. O p t i o n a l : To save the operator instructions in a PDF file and print this file on a separator page,
select [ P ri n t s e p a r a t o r s h e e t ] .
5. Click [ O K ] .
The job is marked in the [ Q u e u e s ] pod with , the operator flag, just before it. The operator can
click the job, then click [ O p e ra t o r i n s t ru c t i o n s . . . ] in the [ J o b ] dialog to see the instructions. When
the job is about to print, the operator instructions are displayed in a dialog and printed on a separator page if you selected that option. The job does not print until the operator closes the dialog.
Starting, Moving, Suspending, and
Resumi ng Jobs
Often, jobs arrive in a TotalFlow PM virtual printer and start to process immediately. However, there
might be times when you need to do an action to move a job through the system or to keep it from
moving through the system until later.
S ending Jobs to a Printer
If the virtual printer that creates a job is associated with a printer, it automatically sends the job to
that printer. If the virtual printer is not associated with a printer, the job is u n a s s i g n e d . You must
assign it to a printer manually.
For a job to be sent to a printer, the values of all the assignment properties for the job must match
the values of the assignment properties for the printer. (A printer property without a value matches
any value of the corresponding job property.)
The assignment properties are:
J o b prop e rty
P rin te r prop e rty
[C us tomer]
[C us tomer n ame ]
[Si z e (s hee ts )]
[J ob s iz e (s h eets ) s up porte d]
[ N a me ] (on [ P a p e r ] page of [ P ro p e r t i e s f o r
J o b ] editor)
[ P a p e r n a m e ] of the papers in the printer's input trays or scheduled in paper changes for
the printer
[Staple/Bind]
[Staple]
[Bo ok l et proc es s or]
[Ring binding]
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4 Working with Jobs
J o b prop e rty
P rin te r prop e rty
[Pe rfec t b in di ng]
[Punch]
[Punch]
[Fo ld ty pe ]
[Bo ok l et proc es s or]
[Fo ld in g]
The only exception is that the [ N a me ] and [ P a p e r s s u p p o r te d ] properties do not have to match
now if a paper change is scheduled to make them match in the future. However, you must load all
papers that the job uses at the same time; and the job does not print until after the paper change.
Fa s tpath
To send an unassigned job to a printer, drag the job to the desired position in the print
queue in the [ Q u e u e s ] pod.
To send an unassigned job to a printer without using the fast path:
1. In the [ J o b s ] pod, do one of these:
•
Mouse over the job and click
•
Select the job and click [ J o b s ] , and then [ Mo v e . . . ] .
, the move button.
You see the [ M o v e J o b ] dialog:
2. In the top left corner of the [ P ri n t e r a n d j o b c o mp a ri s o n ] table, select the printer that you
want to move the job to.
The top row of the table shows the values of the assignment properties for the selected printer.
The other rows show the values of the corresponding properties for the jobs.
3. If the job and printer properties do not match, the mismatched value is highlighted in red. Select a different printer .
4. Click [ N e x t ] .
156
Moving Jobs to Another Printer
You see the second page of the [ M o v e J o b ] dialog. The [ J o b s ] table shows the jobs that are
already assigned to the printer:
5. Specify when you want the job to print:
•
To print the job after the last assigned job, click [ A ft e r l a s t j o b ] .
•
To print the job before another assigned job, click [ B e f o re ] , then select the other job.
6. Click [ F i n i s h ] .
7. If the printer uses the EFI Fiery controller option and port 9103, the job goes to the hold queue.
Do these steps at the printer console:
1) On the [ H e l d ] tab of the [ J o b s ] list, select the job.
2) Press [ P ri n t ] .
Movi ng J obs to A nother P rinter
After a job is assigned to a printer, you might need to move it to another printer.
For a job to be moved to a new printer, the values of all the assignment properties for the job must
match the values of the assignment properties for the printer. (A printer property without a value
matches any value of the corresponding job property.)
The assignment properties are:
J o b prop e rty
P rin te r prop e rty
[C us tomer]
[C us tomer n ame ]
[Si z e (s hee ts )]
[J ob s iz e (s h eets ) s up porte d]
[ N a me ] (on [ P a p e r ] page of [ P ro p e r t i e s f o r
J o b ] editor)
[ P a p e r n a m e ] of the papers in the printer's input trays or scheduled in paper changes for
the printer
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4 Working with Jobs
J o b prop e rty
P rin te r prop e rty
[Staple/Bind]
[Staple]
[Bo ok l et proc es s or]
[Ring binding]
[Pe rfec t b in di ng]
[Punch]
[Punch]
[Fo ld ty pe ]
[Bo ok l et proc es s or]
[Fo ld in g]
The only exception is that the [ N a me ] and [ P a p e r s s u p p o r te d ] properties do not have to match
now if a paper change is scheduled to make them match in the future. However, the job does not
print until after the paper change.
Fa s tpath
To move a job to a new printer, drag the job from the current printer's queue to the new
printer's queue in the [Q u e u e s ] pod. The move fails if the assignment properties of the
job and the new printer do not match.
To move a job to another printer without using the fast path:
1. Do one of these:
•
158
In the [ Q u e u e s ] pod, click the job to open the [ J o b ] dialog, then click [ Mo v e . . . ] .
Moving Jobs to Another Printer
•
In the [ J o b s ] pod, select the job. Click [ J o b s ] , then click [ Mo v e . . . ].
You see the [ M o v e J o b ] dialog:
2. In the top left corner of the table, select the printer that you want to move the job to.
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4 Working with Jobs
The top row of the table shows the values of the assignment properties for the selected printer.
The other rows show the values of the corresponding properties for the jobs.
3. If the job and printer properties do not match, the mismatched value is highlighted in red. Select a different printer .
4. Click [ N e x t ] .
You see the second page of the [ M o v e J o b ] dialog. The [ J o b s ] table shows the jobs that are
already assigned to the new printer:
5. Specify when you want the job to print:
•
To print the job after the last assigned job, click [ A ft e r l a s t j o b ] .
•
To print the job before another assigned job, click [ B e f o re ] , then select the other job.
6. Click [ F i n i s h ] .
7. If the new printer uses the EFI Fiery controller option and port 9103, the job goes to the hold
queue. Do these steps at the printer console:
1) On the [ H e l d ] tab of the [ J o b s ] list, select the job.
2) Press [ P ri n t ] .
Maki ng J obs Process and P rint Sooner
Occasionally, you might need to move a job up so that it processes and prints sooner than it would
otherwise.
To make a job process and print sooner, do either of these:
•
In the [ Q u e u e s ] pod, drag and drop the job to a new position in the queue of the same printer
or of another printer.
If you move the job to a printer that cannot print the job, the move fails.
•
On the [ P ri n t ] page of the [ P r o p e rt i e s f o r J o b ] dialog:
1. Clear the [ N o t s e t ] check box next to the [ P ri o ri t y ] property.
[ N o t s e t ] is checked by default.
2. Specify a value for the [ P ri o ri t y ] property.
The highest priority is 1 and the lowest numeric priority is 100. All numeric priorities are
higher than [ N o t s e t ] .
160
Suspending Jobs
Suspending Jobs
If you do not want jobs to print until you let them print, you can suspend them.
To suspend a job, do one of these:
•
In the graphic view of the [ J o b s ] pod, click
•
In either the graphic view or the grid view of the [ J o b s ] pod, select the job. Click [ J o b s ] , then
click [ S u s p e n d ] .
, the suspend button, next to the job.
The job status indicator changes to blue. The job will not print until you resume it.
Res uming Sus pended J obs
When you are ready to print a suspended job, you can resume it.
To resume a suspended job, do one of these:
•
In the graphic view of the [ J o b s ] pod, click
•
In either the graphic view or the grid view of the [ J o b s ] pod, select the job. Click [ J o b s ] , then
click [ R e s u me ] .
, the resume button, next to the job.
If nothing else prevents the job from printing, the job status indicator changes to green and the job
is printed. If the job is in error, the job status indicator changes to red.
Holding J obs before Printing
If you do not want jobs to print until a specific time, you can hold them. This is usually done by setting the [ P ri n t mo d e ] property when the job is submitted, although you can do it after the job is
submitted. After the job is submitted, it is easier to suspend it.
To hold a job before printing:
1. On the [ P ri n t ] page of the [ P r o p e rt i e s f o r J o b ] dialog, set the [ P r i n t mo d e ] property to [ H o l d
until].
You see date and time fields:
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4 Working with Jobs
2. Enter or select values in the date and time fields.
3. Click [ O K ] .
The job status indicator does not change color. The job will not print until the specified date and
time, or until you change the [ P ri n t m o d e ] property to [N o rma l p ri n t ] or [ P ri n t a n d h o l d ] .
Holding J obs after Pri nting
If you want TotalFlow PM to save jobs after printing, you can print and hold them. This is usually
done by setting the [ P ri n t mo d e ] property when the job is submitted, although you can do it after
the job is submitted. After the job is submitted, it is easier to store it.
Printed and held jobs and stored jobs both remain in TotalFlow PM after printing, while other jobs
are deleted. The difference is that printed and held jobs remain in the system until you delete them,
while you can specify a time when stored jobs are automatically deleted.
To hold a job after printing:
1. On the [ P ri n t ] page of the [ P r o p e rt i e s f o r J o b ] dialog, set the [ P r i n t mo d e ] property to [ P r i n t
and hold].
162
Storing Jobs
2. Click [ O K ] .
The job processes normally until it is printed. After printing, a copy of the job is held until you delete
it.
S toring Jobs
If you want jobs to be saved in TotalFlow PM after printing, you can store them.
Stored jobs and printed and held jobs both remain in TotalFlow PM after printing, while other jobs
are deleted. The difference is that you can specify a time when stored jobs are automatically deleted, but printed and held jobs remain in the system until you delete them.
To store a job:
•
To store a job until you delete it:
1. On the [ P ri n t ] page of the [ P r o p e rt i e s f o r J o b ] dialog, set the [ S t o re ] property to [ S t o re
indefinitely].
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4 Working with Jobs
2. Click [ O K ].
The job processes normally until it is printed. After printing, the job remains in TotalFlow PM until you delete it.
•
To store a job for a specific time:
1. On the [ P ri n t ] page of the [ P r o p e rt i e s f o r J o b ] dialog, set the [ S t o re ] property to [ S t o re
for].
You see [ D a y s : ] and [ H o u r s : ] fields.
2. Enter or select values in the [ D a y s : ] and [ H o u rs : ] fields.
164
Reprinting Jobs
3. Click [ O K ].
The job processes normally until it is printed. After printing, the job remains in TotalFlow PM until the specified time expires or until you delete it, whichever comes first.
Reprinting Jobs
Sometimes, you might need to reprint some or all the pages of a job that has already been printed.
To reprint a job:
1. In the [ J o b s ] pod, do one of these:
•
Click
•
Select the job. Click [ J o b s ] , and then [ P r i n t a g a i n . . . ] .
, the print again button, next to the job.
You see the [ P ri n t J o b A g a i n ] dialog:
2. O p t i o n a l : To reprint only selected pages of a PDF job:
1) Click [ P a g e s ] .
2) Click [ P re v i e w a n d s e l e c t p a g e s . . . ] .
You see the job in a new browser window. The controls at the top of the page look like this:
165
4 Working with Jobs
3) Use the controls to move through the job.
4) To select the current page for printing, click [ A d d ] .
5) When you have selected all the pages to print, click [ O K ] .
You can select pages only in PDF jobs. For other data streams, you must reprint the
whole job.
3. Select a printer to submit the job to.
The last printer that printed the job is the default.
4. O p t i o n a l : To print more than one copy of the job, change the number of copies to print.
Passthrough printers ignore the number that you specify here. The printer command
must pass the number of copies to the Passthrough printer if it is greater than one.
5. Click [ O K ] .
166
5. Security
♦ Managing Passwords
♦ Restricting Use of the LPD Protocol to Submit Jobs
TotalFlow PM security includes determining who can access TotalFlow PM and what functions
they can do.
Managing P as s words
Users must have a TotalFlow PM user name and password to access the system and to do TotalFlow PM actions.
C h a n g i n g Yo u r O w n P a s s w o r d
TotalFlow PM prompts you to change your password when it expires. You can change it more
often.
To change your own password:
1. At the right of the menu bar, click [ u s e rn a m e ] , then click [ C h a n g e P a s s w o rd . . . ] .
username is your user name.
You see the [ C h a n g e P a s s w o rd f o r U s e r] dialog:
2. Enter your old password in the [ C u r re n t p a s s w o rd ] field.
3. Enter your new password in the [ N e w p a s s w o rd ] field and in the [C o n f i rma t i o n p a s s w o rd ]
field.
Passwords can be from 8 to 32 characters. They are case-sensitive and cannot include these
characters:
' (apostrophe)
< (less than)
= (equals sign)
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5 Security
> (greater than)
` (grave accent)
| (vertical bar)
~ (tilde)
${ (dollar sign followed by left brace)
[ D E L ] (Delete key)
All non-printing characters
4. Click [ O K ] .
Changi ng the Pass word for A nother Us er
Administrators can change the password for other users.
To change the password for another user:
1. In the menu bar, click [C o n f i g u ra t i o n ] .
2. In the [ U s e r s ] pod, select the user whose password you want to change.
3. Click [ U s e r s ] , and then [ R e s e t P a s s w o rd . . . ] .
You see the [ R e s e t P a s s w o rd f o r U s e r] dialog:
4. Enter a temporary password for the user in the [ N e w p a s s w o rd ] field and in the [ C o n f i rma t i o n
p a s s w o rd ] field.
Passwords can be from 8 to 32 characters. They are case-sensitive and cannot include these
characters:
' (apostrophe)
< (less than)
= (equals sign)
> (greater than)
` (grave accent)
| (vertical bar)
168
Restricting Use of the LPD Protocol to Submit Jobs
~ (tilde)
${ (dollar sign followed by left brace)
[ D E L ] (Delete key)
All non-printing characters
5. Click [ O K ] .
6. Inform the user of the temporary password.
When the user logs in using that password, TotalFlow PM prompts the user to change it.
R es tric ting U s e of the LP D P rotoc ol to
S ubmi t J obs
Administrators can limit the hosts that are allowed to use the LPD protocol to submit jobs to virtual
printers.
To restrict the use of the LPD protocol to submit jobs:
1. In the menu bar, click [C o n f i g u ra t i o n ] .
2. In the [ S e rv e r] pod, click the [ S y s t e m] graphic.
You see the [ P ro p e rt i e s fo r S e rv e r] dialog:
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5 Security
3. Set the [ H o s t s a l l o w e d to s u b mi t L P D j o b s ] server property to specify the host names or IP
addresses of the hosts that are allowed to submit jobs using the LPD protocol.
•
Separate host names and IP addresses with semicolons.
•
You can use wild cards in host names and IP addresses (for example, *.acmeproducts.
com or 192.*). A value of * means that all hosts are allowed to submit jobs. Values that
contain only numbers, decimal points, and wild cards are compared to IP addresses. Values that contain wild cards and at least one alphabetic character are compared to host
names. An empty value means that no hosts are allowed to submit jobs.
•
The default is * .
•
If you are not using Domain Name Services (DNS), you must fully qualify the host name.
For example: mathomhouse.micheldelving.org.
4. Click [ O K ] .
170
6. Backing up and Restoring Data
♦ Backing up Data
♦ Restoring Data
To prevent loss of data from a system failure or to recover data, TotalFlow PM provides backup
and restore programs.
The backup program saves this data:
•
System data, such as users, virtual printers, and printers stored in the database
•
Control files, such as those used for header pages
•
User data, such as job files in the spool directory
Then, if you need to reinstall TotalFlow PM, you can run a restore program to recover your data.
System data and control files are always backed up and restored. As an option, you can back up
and restore user data.
•
You cannot use the backup and restore programs to copy or move TotalFlow PM
from one computer to another unless the two computers have the same host name.
You can copy objects from one computer to another with a different host name by exporting them from the first computer and importing them to the second.
•
You cannot use the backup and restore programs to back up data from one version
of TotalFlow PM and restore it to another version. You can use them to back up data
before installing a patch and restore it afterwards.
Backing up Data
Use the a i w b a c k u p .p l program to archive a copy of your TotalFlow PM configuration.
The a i w b a c k u p . p l program stops TotalFlow PM automatically. If you use any other
backup program, stop TotalFlow PM first.
To back up TotalFlow PM data:
1. Log in to Windows as an administrator.
2. Open a Command Prompt window.
In Windows Vista or later versions of Windows, right-click the Command Prompt icon and click
[R un a s A d mi ni s trato r].
3. Enter one of these commands:
•
Enter this command to save system data, control files, jobs, input files, and job files (the
files in the spool directory that contain job information, including copies of input files):
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6 Backing up and Restoring Data
installation_drive:\installation_folder\bin\aiwbackup.pl
•
Enter this command to save system data, control files, and jobs, but not input files or job
files:
installation_drive:\installation_folder\bin\aiwbackup.pl -r
The -r option is slightly different on the a i w b a c k u p . p l and a i w re s t o re . p l
commands:
•
On a i w b a c k u p . p l , the -r option saves jobs, although it does not save job files.
•
On a i w re s t o re . p l , the -r option does not restore saved jobs.
If you use the -r option when you back up TotalFlow PM, you should also use it when
you restore the system. If you back up with the -r option and restore without it, you
might restore jobs whose files have not been saved.
You see a confirmation message.
4. Enter Y to proceed with the backup.
The backup runs in the background and might take several minutes to complete, depending on
the number and size of files to be backed up. No status updates appear in the command
prompt window, but the backup is running. When it completes, you can see the backup file in
installation_drive:\aiw\aiw1\backup.
Restoring Data
Use the a i w re s t o re .p l program to return TotalFlow PM to the configuration that you stored in a
backup archive.
The a i w re s t o re . p l program stops TotalFlow PM automatically. If you use any other program to restore backed-up data, stop TotalFlow PM first.
To restore TotalFlow PM data:
1. Log in to Windows as an administrator.
2. Reinstall TotalFlow PM.
See the TotalFlow PM Setup Guide for instructions.
3. Open a Command Prompt window.
In Windows Vista or later versions of Windows, right-click the Command Prompt icon and click
[R un a s A d mi ni s trato r].
4. Enter one of these commands:
•
172
Enter this command to restore system data, control files, jobs, input files, and job files (the
files in the spool directory that contain job information, including copies of input files):
Restoring Data
installation_drive:\installation_folder\bin\aiwrestore.pl
•
Enter this command to restore system data and control files, but not jobs, input files, or job
files:
installation_drive:\installation_folder\bin\aiwrestore.pl -r
The -r option is slightly different on the a i w b a c k u p . p l and a i w re s t o re . p l
commands:
•
On a i w b a c k u p . p l , the -r option saves jobs, although it does not save job files.
•
On a i w re s t o re . p l , the -r option does not restore saved jobs.
If you use the -r option when you back up TotalFlow PM, you should also use it when
you restore the system. If you back up with the -r option and restore without it, you
might restore jobs whose files have not been saved.
You see a confirmation message.
5. Enter Y to proceed with the restore.
When the restore is complete, you see a message that the restore was successful.
6. Start TotalFlow PM.
See the TotalFlow PM Setup Guide for instructions.
173
7 . Tr o u b l e s h o o t i n g
♦ Cannot Access TotalFlow PM
♦ Cannot Communicate with Printer Device
♦ Cannot Enable Virtual Printers
♦ Cannot Find or Display Job
♦ Cannot Use Port 15080
♦ Cannot View Job Status
♦ File Names or Job Names Are Displayed or Printed with Wrong Characters
♦ Input Files with Errors
♦ Japanese Values Are Not Saved
♦ Job Properties Are Not Updated
♦ Job Size is 0
♦ Jobs Are Displayed or Printed with Wrong Characters
♦ Jobs Cannot be Deleted or Flushed
♦ Jobs Print Out of Order
♦ Paper Is Not Available for Mapping
♦ Passthrough Printers Cannot Print Jobs
♦ Performance Problems
♦ User Interface Does Not Respond After Dialog Is Closed
♦ Virtual Printers Do Not Process Jobs Submitted to Hot Folders
♦ Troubleshooting the [ P r o p e r t i e s f o r J o b ] Dialog
If you encounter problems while you are working with TotalFlow PM, you might be able to use
these topics to help solve them.
C a n n o t A c c e s s To t a l F l o w P M
If remote computers cannot access TotalFlow PM, there are several possible reasons.
•
The TotalFlow PM server is not running on the computer where TotalFlow PM is installed.
•
The TotalFlow PM license key (dongle) is not inserted in the computer where TotalFlow PM is
installed.
•
The network connection between the remote computers and the TotalFlow PM server has
failed. Users might see this message: “AIWG0000E: TFPM is unavailable“. Restore the
connection and have users refresh their browsers.
•
A firewall is blocking access. Make sure that the firewall does not block the TotalFlow PM ports.
By default, these ports are 15080 for the user interface and 15888 for the User's Guide in
HTML format.
C annot C ommunic ate w ith P ri nter Dev ic e
If TotalFlow PM cannot communicate with a printer device using SNMP, the printer properties that
indicate the print and finishing options might not be correct. As a result, jobs might be assigned to
printers that cannot print them correctly.
175
7 Troubleshooting
C annot E nabl e Vi rtual P rinters
If you cannot enable a virtual printer that uses the LPD protocol, another LPD service might be using the LPD port.
If you see this message: “AIWI6030E““:“ “Error return code: {0} from command:
{1}.“, where {0} is 1 and {1} is VerifyLPD.pl System "system_name", stop the other LPD
service:
1. In the Windows [C o n t ro l P a n e l ] , double-click [ A d mi n i s t ra t i v e To o l s ] , and then [S e rv i c e s ] .
2. Select the LPD service:
•
The LPD service supplied with the base operating system of some Windows releases is
called [ T C P / I P P ri n t S e rv e r] .
•
The LPD service available as an optional feature of other Windows releases is called [ L P D
Se rv ic e].
•
Other print programs might install their own LPD service.
3. Click [ S t o p ] .
Cannot Find or Display Job
If you cannot find or display a job in the TotalFlow PM user interface, old information in the browser
cache or cookies might be the problem.
To clear the browser cache and delete cookies:
1. Log out of TotalFlow PM.
2. In Internet Explorer 8, do these steps:
1) Click [ To o l s ] , then click [ D e l e t e B ro w s i n g H i s t o ry ] .
2) Select [ Te m p o ra ry I n t e rn e t f i l e s ] and [ C o o k i e s ] , then click [ D e l e te ] .
3. In Mozilla Firefox, do these steps:
1) Click [ To o l s ] , then click [ C l e a r R e c e n t H i s t o ry ] .
2) In [ Ti me ra n g e t o c l e a r] , select [ E v e r y t h i n g ] .
3) Select [ C o o k i e s ] and [ C a c h e ], then click [ C l e a r N o w ] .
4. Restart the browser.
C annot U s e P ort 15080
By default, TotalFlow PM uses port number 15080. You might have to change this port number if
another program uses the same port. Do not change the port number unless it is necessary.
If you must change the port number:
176
Cannot View Job Status
1. Edit the install_drive:\install_folder\ws\conf\server.xml file and change the
port number in these lines:
<Connector port="15080" protocol="HTTP/1.1"
connectionTimeout="20000"
redirectPort="15443" URIEncoding="UTF-8" />
There are several < C o n n e c t o r> tags. Be sure to edit the HTTP connector.
2. Edit the install_drive:\aiw\aiw1\config\rcommand.conf file and change the port
number in these lines:
[servlet]
protocol=http
host=localhost
port=15080
path=/printing/pc
3. Delete and recreate all TotalFlow PM printers.
4. Change the TotalFlow PM shortcut in the Windows [ S t a r t ] menu:
1) Click [ S ta rt ] , then [ A l l P ro g r a ms ] , then [ To t a l F l o w P M] .
2) Right-click [ T P F M G U I ] , then click [ P ro p e rt i e s ] .
3) TotalFlow PMTotalFlow PMTotalFlow PMOn the [ We b D o c u m e n t ] tab of the [ P ro p e r t i e s ]
dialog, change the value in the [ U R L ] field to http://hostname:port_number/TFPM,
then click [ O K ] . The name of the computer where TotalFlow PM is installed is hostname.
The new port number is port_number.
5. Inform all users that the URL that they use to access TotalFlow PM has changed to http://
hostname:port_number/TFPM.
Cannot Vi ew J ob S tatus
If both a Job Ticket printer and a Passthrough printer represent the same printer device, you might
not be able to view the status of jobs assigned to the Job Ticket printer when the Passthrough
printer is processing a large job.
To correct this problem, enable only one of the printers that represent the same printer device at a
time.
File Names or J ob Names A re Di s play ed or
P r i n t e d w i t h Wr o n g C h a r a c t e r s
If a file name or job name uses characters that are not available in the fonts installed on the TotalFlow PM server, those names are illegible in the user interface.
If you try to print these names on a job separator sheet (banner page), the job separator sheet is
illegible.
177
7 Troubleshooting
Input Fil es w i th E rrors
If the input files that a virtual printer receives have errors, you see error messages in the virtual
printer log.
To delete the input files with errors, flush all input files from the virtual printer.
J a p a n e s e Va l u e s A r e N o t S a v e d
The TotalFlow PM user interface does not support Unicode supplementary characters (code points
from U+10000 through U+10FFFF). This range includes some rare Japanese characters. If you
enter a value that includes supplementary characters, TotalFlow PM cannot save it.
Enter a value that does not include supplementary characters.
J ob P roperties A re N ot U pdated
If two users on different client computers change properties of the same job at the same time, one
of the changes might not be done.
This happens because whenever you change a job property, the entire set of job properties is updated, not just the one you change. For example:
1. Two job properties have these values:
[Copies]: 1
[Sto re]: [D o no t s tore ]
2. User A changes the value of the [ S t o r e ] job property. This change submits a new set of job
properties with these values:
[Copies]: 1
[Sto re]: [Sto re fo rev e r]
3. Before TotalFlow PM can process User A's set of job properties, User B changes the number
of copies. User B's set of job properties still has the original value for the [ S t o re ] property, so it
has these values:
[Copies]: 3
[Sto re] [D o n ot s tore ]
4. TotalFlow PM processes User A's set of job properties. Because TotalFlow PM has not yet received and processed User B's set of job properties, the new set of job properties has these
values:
[Copies]: 1
[Sto re]: [Sto re fo rev e r]
5. TotalFlow PM processes User B's set of job properties. Because User B submitted a set of job
properties with the old value of the [ S t o re ] property, that value changes back to the old value.
The set of job properties now has these values:
[Copies]: 3
[Sto re] [D o n ot s tore ]
178
Job Size is 0
User B expects, and gets, three copies of the job. User A expects the job to be stored, but it is not
stored.
Job Size is 0
If the size of a job that was submitted from an FTP server to a virtual printer that uses the hot folder
protocol is 0, the virtual printer might not have been able to determine when the input file was completely submitted.
To correct this problem, set the [ C o mp l e t i o n me t h o d ] property of the virtual printer to [ C h e c k
s i z e ] or [ Tri g g e r] and resubmit the job. Because of the way files are downloaded from FTP servers, the [ Fi l e o p e n ] and [ N o n e ] completion methods fail.
J o b s A r e D i s p l a y e d o r P ri n t e d w i t h Wro n g
C harac ters
In order to preview and print a job correctly, TotalFlow PM needs to access the fonts that the job
uses.
These fonts must be embedded in the job. If a required font is not available, the job is illegible.
Jobs Cannot be Deleted or Flushed
If you cannot delete a job or flush the job's input file from a virtual printer, the job might be in the
hold queue of a printer with the EFI Fiery controller option.
To remove the job from TotalFlow PM, do these steps at the printer console:
1. On the [ H e l d ] tab of the [ J o b s ] list, select the job.
2. Press [ P ri n t ] to release the job to print or [ D e l e t e ] to remove it from the hold queue without
printing.
Jobs Print Out of Order
When more than one printer represents the same printer device, jobs might print out of order. In extreme cases, a job assigned to one printer might print between the header sheet and body of a job
assigned to another printer.
To correct this problem, enable only one of the printers that represent the same printer device at a
time.
P aper Is Not Av ai labl e for Mapping
If the paper that you want to map to an input tray is not listed in the Input Tray Settings dialog, you
must add it to the list of supported papers for the printer.
179
7 Troubleshooting
On the [ S c h e d u l i n g ] page of the [P ro p e rt i e s ] dialog for the printer, update the [ P a p e rs s u p p o rt e d ] field:
•
To make all defined papers available to the printer, select [ A l l p a p e rs ] .
•
To make specific papers available to the printer:
1. Select [ C u s t o m p a p e r] .
2. In the [ A l l ] list, select one or more papers and click [ > > ] .
P as s through P rinters C annot P ri nt J obs
On a 64-bit Windows system, jobs that you send to Passthrough printers might not print because
Windows redirects 32-bit applications, including TotalFlow PM, away from the C:\Windows\System32 folder.
This is the problem if:
1. The [ C o mma n d ] property of the Passthrough printer is defined as an l p r command.
2. When you submit a job to the Passthrough printer, the l p r command fails with return code 1.
3. You can run the same l p r command from a DOS prompt successfully.
To correct the problem, copy these files from C:\Windows\System32 to C:\Windows
\SysWOW64:
lpr.exe
lprhelp.dll
lprmon.dll
lprmonui.dll
P erformanc e P roblems
TotalFlow PM can process up to 10,000 jobs at one time. However, if you submit the maximum
number of jobs, performance might be slow. To improve performance, submit fewer jobs and let
them finish printing before you submit another group of jobs.
User Interface Does Not Respond A fter
Dialog Is Closed
When you open a dialog from the TotalFlow PM user interface, the user interface page in the background is grayed out. You can do actions only in the dialog. As soon as you close the dialog, you
should be able to work in the user interface again. If the user interface remains grayed out and
does not respond to mouse clicks, refresh the Web browser.
180
Virtual Printers Do Not Process Jobs Submitted to Hot Folders
Vi rtual P rinters D o N ot P roc es s J obs
S ubmi tted to Hot Folders
If virtual printers do not receive and process jobs, the polling interval might be too short.
When the polling interval is too short for TotalFlow PM to finish polling a hot folder before it starts
polling again, virtual printers act as if they are disabled. They do not receive jobs from hot folders
or process jobs. There is an error message in the virtual printer log.
Set the [ P o l l i n g i n t e rv a l ] property of the virtual printer to a longer value. You might have to experiment to determine the minimum length for your system.
Tr o u b l e s h o o t i n g t h e [ P r o p e r t i e s f o r J o b ]
Dialog
If you encounter problems with the [ P ro p e r t i e s f o r J o b ] dialog, you might be able to use this topic
to help resolve them.
181
7 Troubleshooting
P ro ble m o r s y mpto m
P os sib le me an in gs or so lution s
Job is not stapled.
•
The printer might not be able to do the selected finishing operation (staple, punch,
bind, fold, and so on) because of other
properties of the job. Possible causes can
be too many pages to be stapled together,
only certain paper sizes that can be ring
bound, or the job uses a different paper
size. If the printer cannot correctly finish a
simple job, check the printer documentation for information about other restrictions
that apply to that type of finishing.
•
The printer might not have the correct finishing equipment installed. For example, if
the printer does not have a perfect binder
installed, it does not do any jobs requiring
the perfect bind option. Resend the job to
a printer that has the required finisher
installed.
•
The overall job finishing options cannot be
processed together with subsets finishing.
If you have selected subset finishing for
certain pages in the job, any job finishing
selections are removed.
Job is not punched.
Job is not ring bound.
Job is not perfect bound.
Job is not booklet folded.
Job is not booklet folded.
Job is not booklet stapled.
Booklet finishing is incompatible with printing
on only one side of the page, printing multiple
ups side by side, printing more than two ups
on a page, and inserted tabs.
Set the [ P ri n t i n g s i d e ] property to [ B o t h
s i d e s ( 2 s i d e d ), f l i p o n l o n g e d g e ] or [ B o t h
s i d e s ( 2 s i d e d ), f l i p o n s h o rt e d g e ] . When
you change the [ P r i n ti n g s i d e ] property, either at the job or page level, to a one-sided
option, the booklet formatting is removed.
The left pane of the help system is not displayed in the browser on Windows Server
2003 computers.
1. Open Internet Explorer.
2. Click [ To o l s ] and select [ I n t e rn e t
Options].
3. From the [ S e c u ri t y ] tab, select [ L o c a l i n t ra n e t ] and click [ S i t e s ] .
4. Enter the host IP address and the port
number of the help system displayed in
the address bar.
5. Click [ A d d ] to add the site to the list.
182
Troubleshooting the [ P ro p e rt i e s f o r J o b ] Dialog
P ro ble m o r s y mpto m
P os sib le me an in gs or so lution s
6. Click [ C l o s e ] and [ O K ] to return to the
browser window.
7. Restart your browser to apply the
changes.
183
8. Referenc e Information
♦ Paper Property Values
♦ Regular Expressions
♦ Specifying Job Files in the Printer Command and Operator Instructions
Command
Use reference information to help you with configuring and managing TotalFlow PM.
P a p e r P r o p e r t y Va l u e s
When you create a TotalFlow PM paper to represent a paper in the paper catalog, set its properties
to the values in these tables.
For details about supported paper types, how to load paper into the trays, and other information
about paper types, see the documentation provided with your printer device.
P rin tin g o n Th in , P lain , o r Thic k P a pe r
In this table, printer devices are classified by type. To determine the type of your printer device,
see the TotalFlow PM Readme file. If a printer device type has no value for a paper type, the printer
device does not support that paper type.
If you print on any of the paper types listed in this table, set the [ We i g h t (g s m)] property in the TotalFlow PM [ P ro p e r ti e s f o r P a p e r] dialog according to your printer device. Accept the defaults for
these properties:
•
[Paper type]
•
[C ol or]
•
[R ec y c l ed Co nten t (%)]
•
[Pre pri nte d]
•
[Pre pu nc he d]
•
[ Te x t u re ]
•
[C oati ng (fron t s i de)]
•
[Opacity]
Changing the default can override the value of the [ We i g h t (g s m)] property.
185
7 Troubleshooting
P rin te r
paper
ty pe
Ty p e
Ty p e A Ty p e B C
Ty p e
D
Ty p e E Ty p e F
Ty p e
G
40–51
52–65
52–65
60–75
60–63
52.3–63
52–105
66–80
66–80
76–100
64–80
64–80
81–99
81–100
81–105
81–105
106–163
100–127
101–127
101–126
106–163
106–163
164–216
128–163
128–169
127–156
164–220
164–220
Thick
Paper 2
217–256
164–249
170–249
157–220
221–256
221–256
Thick
Paper 3
257–300
250–300
250–300
221–300
257–300
257–300
Thin
Paper
Plain
Paper
52–90
Plain Paper 2
Middle
Thick
Thick
Paper 1
91–216
P r i n t i n g o n O t h e r P a p e r Ty p e s
For paper types other than the ones listed in the previous table, set the properties in the TotalFlow
PM [ P r o p e rt i e s f o r P a p e r] dialog according to this table. If the table does not show a value, accept the default. Changing the default can override the values of other properties, especially
[ We i g h t (g s m )] .
Part 1 of table
186
P rin te r
paper
ty pe
To t a l F l o w
PM [Paper type]
Color Paper
1
[Plain]
Any color except [ B l u e ],
[Gray ],
[Gree n],
[Iv ory ], [Orange],
[Pi nk ], [P urple], [Red],
or [ Ye l l o w ]
Blue
[Plain]
[Blue]
Gray
[Plain]
[Gray ]
[Wei g h t
(g s m)]
[Color]
[Recy cled Conte nt (%)]
[P re p rint ed]
Paper Property Values
P rin te r
paper
ty pe
To t a l F l o w
PM [Paper type]
Green
[Plain]
[Gree n]
Ivory
[Plain]
[Iv ory ]
Orange
[Plain]
[Oran ge ]
Pink
[Plain]
[Pink]
Purple
[Plain]
[Pu rpl e]
Red
[Plain]
[Red]
Yellow
[Plain]
[ Ye l l o w ]
Recycled
Paper
[Plain]
Preprinted
[Plain]
Prepunched
[Plain]
Special
Paper
[Plain]
Special Paper 1
[Plain]
Special Paper 2
[Plain]
Special Paper 3
[Plain]
Special Paper 4
[Plain]
Special Paper 5
[Plain]
Special Paper 6
[Plain]
Coated
Paper
[Plain]
Coated Paper 1
[Plain]
Coated Paper 2
[Plain]
[Wei g h t
(g s m)]
[Color]
[Recy cled Conte nt (%)]
[P re p rint ed]
1–100
[ Ye s ]
187
7 Troubleshooting
P rin te r
paper
ty pe
To t a l F l o w
PM [Paper type]
Coated Paper 3
[Plain]
Translucent
Paper
[Plain]
OHP
[ Tr a n s p a r ency]
Envelope
[Envelope]
Label Paper
[Labels]
Letterhead
[Le tte rhe ad]
Tab Stock
[ Ta b s t o c k ] ,
[Fu ll c u t
t a b s ] , or
[Pre -c ut
tabs]
[Wei g h t
(g s m)]
[Color]
[Recy cled Conte nt (%)]
[P re p rint ed]
Part 2 of table
P rin te r
paper
ty pe
188
[P re punched]
[ Te x t u r e ]
[Coating
(fron t s ide )]
Color Paper
1
[None]
Blue
[None]
Gray
[None]
Green
[None]
Ivory
[None]
Orange
[None]
Pink
[None]
Purple
[None]
Red
[None]
Yellow
[None]
Recycled
Paper
[None]
[Opacity ]
Paper Property Values
P rin te r
paper
ty pe
[P re punched]
[ Te x t u r e ]
Preprinted
Prepunched
[Coating
(fron t s ide )]
[Opacity ]
[None]
[ Ye s ]
[None]
Special
Paper
[Light cockle]
[None]
Special Paper 1
[Light cockle]
[None]
Special Paper 2
[Mac hi ne
finished]
[None]
Special Paper 3
[Mottl ed ]
[None]
Special Paper 4
[ Tr a d i t i o n a l l a i d ]
[None]
Special Paper 5
[C al end ere d]
[None]
Special Paper 6
[English]
[None]
Coated
Paper
[Coated]
Coated Paper 1
[Coated]
Coated Paper 2
[Glossy]
Coated Paper 3
[Matte d]
Translucent
Paper
[None]
[ Tr a n s l u c e n t ]
OHP
[None]
[ Tr a n s p a r e n t ]
Envelope
[None]
Label Paper
[None]
Letterhead
[None]
Tab Stock
[None]
189
7 Troubleshooting
R egular E x pres s ions
Use regular expressions to specify file identification patterns in TotalFlow PM.
In regular expressions:
Literal
characters
Any character that does not have a special meaning matches itself. Literal
characters are case-sensitive. For example, A does not match a.
.
The d o t matches any single character. For example, .at matches cat,
rat, or bat.
()
P a re n t h e s e s identify a group of characters. For example, (ABC) matches
ABC.
-
The h y p h e n defines a range of characters. For example, 0-9 matches any
single digit.
*
The a s t e ri s k matches the preceding character zero or more times. For example, N* matches nothing (zero copies of N), N, NN, NNN, etc. .* matches
any string of one or more characters.
+
The p l u s s i g n matches the preceding character one or more times. For example, N+ matches N, NN, NNN, etc. .+ matches any string of one or more
characters.
{}
A n u m b e r i n c u rl y b ra c k e t s indicates the number of times to match the
preceding character. For example, x{3} matches xxx.
?
The q u e s t i o n ma rk means that the preceding character is optional. For example, jpe?g matches jpeg or jpg.
[]
S q u a r e b r a c k e ts enclose a character set. The character set matches any
one of the characters in the set. For example, [ABC] matches A, B, or C.
[^ ]
As the first character inside square brackets, the c a re t negates a character
set. For example, [^ABC] matches any single character except A, B, or C.
|
The v e rt i c a l b a r separates alternatives. For example, A|a matches A or a.
^
At the beginning of a regular expression, the c a re t marks the beginning of
the string. For example, ^A.*\.ps matches ABC.ps.
$
At the end of a regular expression, the d o l l a r s i g n marks the end of the
string. For example, .*ps$ matches any file name with the extension ps.
\
The b a c k s l a s h means that the next character is a literal character. For example, \(ABC\) matches (ABC).
Examples
Any of these examples matches any file with a file extension of PDF, PDf, PdF, Pdf, pDF, pDf,
pdF, or pdf:
(.*PDF$)|(.*PDf$)|(.*PdF$)|(.*Pdf$)|(.*pDF$)|(.*pDf$)|(.*pdF$)|(.*pdf$)
.*(PDF|PDf|PdF|Pdf|pDF|pDf|pdF|pdf)$
190
Specifying Job Files in the Printer Command and Operator Instructions Command
.*[(PDF)(PDf)(PdF)(Pdf)(pDF)(pDf)(pdF)(pdf)]$
.*(P|p)(D|d)(F|f)$
.*(P|p)(D|d)(F|f)
.*[Pp][Dd][Ff]$
.*[Pp][Dd][Ff]
S pec ify i ng J ob Fi les in the P ri nter Command
and Operator Ins truc tions Command
When you create a Passthrough printer, you need to specify the command that submits jobs to the
printer device. This command has to specify the name of the print file, which is different for each
job. Use the g e tF i l e N a me or g e t A b s o l u t e Fi l e N a me methods to return the name of the print file.
As an option, you can specify a command that prints operator instructions on a separator sheet before the job is printed. Use the g e t O p e rI n s t method to return the name of the file that contains the
operator instructions.
g etFile Na me an d ge tA b so luteFile Name S y nta x
Use the g e t F i l e N a m e and g e t A b s o l u t e Fi l e N a me methods to return the name of a specific print
file. The difference between the two methods is that g e tA b s o l u t e F i l e N a m e fails if a file of the requested data type or types does not exist, but g e t F i l e N a me continues to search. If it finds a print
file of data type u n k n o w n , it returns the name of that file.
Use one of these syntaxes:
•
To search for a print file when you know the data type:
${getFileName(print,Datatype,read)}
${getAbsoluteFileName(print,Datatype,read)}
•
To search for a print file when the data type might be one of several data types:
${getFileName(print,(Datatype1,Datatype2...),read)}
${getAbsoluteFileName(print,(Datatype1,Datatype2...),read)}
where:
print
This keyword specifies that you are searching for a printable file.
191
7 Troubleshooting
D ataty p e o r (D ata ty pe1 , Da taty pe 2...)
These keywords specify the datatype of the file that you want to find. Values for Datatype are:
pcl
pdf
ps
tiff
unk nown
Use u n k n o w n for any datatype that does not have a keyword.
re ad
This keyword specifies that the print command reads the job file from the print spool.
g etO pe rIn s t S y n ta x
The g e t O p e rI n s t method to return the name of a file that contains printable operator instructions.
Use this syntax to search for an operator instruction file:
${getOperInst(pdf)}
Examples
These examples show commands that you can specify as values for the [C o mma n d ] or [ C o mma n d fo r o p e r a t o r i n s t ru c t i o n s ] property of a Passthrough printer. They submit files from TotalFlow PM to the Passthrough printer. Do not use these commands to submit files to a TotalFlow PM
virtual printer.
This Windows l p r command reads a PCL, PostScript, or PDF file from the print spool and sends it
to a Passthrough printer called officeprinter defined on a server called myserver:
lpr -S myserver -P officeprinter -o l
${getAbsoluteFileName(print,(pcl,ps,pdf),read)}
The -o l flag indicates that the file is binary.
This command reads a PDF file that contains operator instructions and sends it to officeprinter:
lpr -S myserver -P officeprinter -o l ${getOperInst(pdf)}
192
INDEX
A
Accessibility
Font size.................................... 105
High contrast ............................... 106
Adding
Job Ticket printers ...........................50
Papers ........................................75
Passthrough printers ........................54
Users..........................................79
Virtual printers................................61
Administrator authority.........................77
aiwbackup.pl .................................. 171
aiwrestore.pl .................................. 172
Assignment
Job properties for .................... 155, 157
Jobs ......................................... 155
Printer properties for................. 155, 157
Authorities.......................................77
Auto logout timer ...............................82
Automatic refresh
User value .................................. 105
B
Backing up data .............................. 171
Banner pages
Configuring printers for......................58
Illegible ..................................... 177
Out of order. ................................ 179
Binding errors................................. 182
Books
Description .................................... 2
Displaying HTML ............................. 3
Displaying PDF ............................... 3
URL ............................................ 3
C
Cache, Web browser......................... 176
Changing
Passwords
For others................................ 168
For yourself .............................. 167
Port number ................................ 176
Chrome
Configuring ...................................95
Languages ...................................96
Privacy........................................95
Security .......................................95
Closing pods ....................................99
Color settings ................................. 144
Configuration page
Overview .....................................34
Conventions ..................................... 6
Cookies........................................ 176
Copying objects to another system ...........83
Creating
Job Ticket printers ...........................50
Paper changes............................. 117
Papers ........................................75
Passthrough printers ........................54
Users..........................................79
Virtual printers................................61
D
Data formats ....................................17
Defaults for job properties .....................64
Deleting
Input files ................................... 114
Objects ..................................... 113
Disabling objects ............................. 113
Dongle not inserted .......................... 175
E
Enabling objects.............................. 112
Error messages............................... 111
Errors .......................................... 175
Binding...................................... 182
Character............................. 177, 179
Finishing.................................... 182
Font ................................... 177, 179
In input files................................. 178
In job order ................................. 179
In virtual printer log ........................ 178
Job size 0................................... 179
Jobs not changed.......................... 178
193
Stapling ..................................... 182
TotalFlow PM unavailable................. 175
Exception pages
Creating
Subsets .................................. 149
Substitutions............................. 146
Editing
Multiple................................... 152
Single .................................... 152
Exporting objects ...............................83
F
Failure recovery
Backing up data............................ 171
Restoring data ............................. 172
File copy, configuring to receive jobs from ...68
File formats .....................................17
File names
Illegible ..................................... 177
Wrong characters.......................... 177
Filter, user-defined
In Jobs pod ................................. 103
In Queues pod ............................. 122
Filtering jobs
In Jobs pod ................................. 103
In Queues pod ............................. 122
Finding jobs
Assigned.................................... 116
At printer.................................... 116
In Jobs pod ................................. 103
In Queues pod ............................. 122
Methods for................................. 121
Finishing errors ............................... 182
Finishing settings............................. 135
Firefox
Configuring ...................................92
Languages ...................................92
Privacy........................................93
Security .......................................93
Versions supported..........................21
Firewall ........................................ 175
Flushing input files ........................... 114
194
Font size ...................................... 105
Fonts .................................... 177, 179
FTP, configuring to receive jobs from.........68
G
General settings .............................. 124
getAbsoluteFileName........................ 191
getFileName .................................. 191
getOperInst ................................... 191
GIF...............................................17
Google Chrome
Configuring ...................................95
Languages ...................................96
Privacy........................................95
Security .......................................95
Graphic view of Jobs pod
Displaying .................................. 101
Overview .....................................30
Grid view of Jobs pod
Changing columns in ...................... 102
Displaying .................................. 101
Grouping objects ............................. 100
H
Header sheets
Configuring printers for......................58
Illegible ..................................... 177
Out of order. ................................ 179
Held job flag.....................................34
Help
Balloon................................... 2, 108
High contrast.................................. 106
Holding jobs
After printing................................ 162
Before printing ............................. 161
Hot folders
Configuring virtual printers..................68
Polling interval ............................. 181
Virtual printers cannot receive jobs from
............................................. 181
I
Importing
Printer paper catalogs.......................74
TotalFlow PM objects........................83
Input files
Errors in..................................... 178
Flushing .................................... 114
Input not saved ............................... 178
Input trays ............................... 114, 179
Internet Explorer
Cache....................................... 176
Configuring ...................................88
Cookies ..................................... 176
Languages ...................................89
Security .......................................90
Versions supported..........................21
Introduction .....................................13
J
Japanese input ............................... 178
Job names
Illegible ..................................... 177
Wrong characters.......................... 177
Job properties
Changing ............................. 107, 123
Defaults.......................................64
Definition .....................................19
Filtering Jobs pod by ...................... 103
Filtering Queues pod by................... 122
Overrides .....................................64
Viewing ............................... 107, 123
Job Settings view...............................45
Job Ticket printers
Creating ......................................50
Data formats .................................17
Definition .....................................16
Job tickets
Submitting ....................................18
Submitting from TotalFlow MR............ 121
Job view .........................................43
Jobs
Assigned printer ........................... 116
Assignment................................. 155
Cannot be deleted ......................... 179
Changing properties of .............. 107, 123
Color settings .............................. 144
Data formats .................................17
Definition ................................ 16–17
Deleting..................................... 113
Finding
Methods for .............................. 121
Finishing settings .......................... 135
General settings ........................... 124
Grouping.................................... 100
Holding
After printing ............................. 162
Before printing........................... 161
Iillegible ..................................... 179
Layout settings............................. 130
Log .......................................... 111
Moving to another printer ................. 157
Out of order. ................................ 179
Paper settings.............................. 127
Print settings ............................... 132
Priority ...................................... 160
Progress......................................24
Promoting .................................. 160
Properties not changed ................... 178
Reprinting .................................. 165
Resuming................................... 161
Selecting pages to reprint................. 165
Size 0 ....................................... 179
Sorting ...................................... 100
Status
Cannot view ............................. 177
Viewing................................... 108
Storing ...................................... 163
Submitting
Methods....................................18
Preparing for...............................67
Submitting from TotalFlow MR............ 121
Suspending ................................ 161
Wrong characters.......................... 179
Jobs pod
Buttons .......................................31
Changing view ............................. 101
195
Filtering ..................................... 103
Graphic view
Displaying................................ 101
Overview...................................30
Grid view
Changing columns in ................... 102
Displaying................................ 101
Overview...................................30
Grid view of Jobs pod
Overview...................................30
Overview .....................................29
JPEG ............................................17
L
Languages
Google Chrome..............................96
Internet Explorer .............................89
Mozilla Firefox................................92
Layout settings ............................... 130
Legal notices..................................... 1
Logging in .......................................87
Logs ........................................... 111
Deleting.......................................87
Moving to audit files .........................87
LPD protocol
Configuring virtual printers..................71
Restricting use ............................. 169
lpq command not supported...................73
lpr command
Configuring Passthrough printers ..........56
Configuring virtual printers..................71
Examples ................................... 192
Failure ...................................... 180
File names in ............................... 191
On 64-bit system........................... 180
M
Manuals
Description .................................... 2
Displaying HTML .........................3, 88
Displaying PDF ............................... 3
URL ........................................3, 88
196
Maximizing pods ...............................99
Maximum number of jobs.................... 180
Menu bar ........................................22
Message AIWG0000E ....................... 175
Message logs ................................. 111
Methods (in commands) ..................... 191
Monitor authority................................77
Moving jobs
In queue .................................... 160
To another printer .......................... 157
Moving pods ....................................99
Mozilla Firefox
Cache....................................... 176
Configuring ...................................92
Cookies ..................................... 176
Languages ...................................92
Privacy........................................93
Security .......................................93
Versions supported..........................21
N
Network connection .......................... 175
Notices ........................................... 1
O
Objects
List of .........................................16
Opening pods...................................99
Operations page
Overview .....................................23
Operator authority ..............................77
Operator flag....................................34
Operator instructions
For jobs ..................................... 153
For paper changes ........................ 117
Printing ............................... 117, 153
Overrides for job properties ...................64
Overview ........................................13
P
Page view .......................................44
Pages
Changing layout .............................99
Selecting......................................44
Viewing job by. ...............................44
Paper change flag..............................34
Paper changes ............................... 117
Paper Library
Grouping......................................46
Overview .....................................46
Sorting ........................................46
View options..................................46
Paper map .............................. 114, 179
Paper pod
Buttons .......................................36
Overview .....................................36
Paper settings ................................ 127
Papers
Configuring printers to use..................60
Creating ......................................75
Definition .....................................17
Deleting..................................... 113
Exporting .....................................83
Grouping................................46, 100
Importing ................................ 74, 83
In printer paper catalogs ....................74
In TotalFlow MR..............................74
Log .......................................... 111
Mapping .............................. 114, 179
Printer catalog settings.................... 185
Property values ............................ 185
Sorting ..................................46, 100
Weight ...................................... 185
Passthrough printers
Creating ......................................54
Definition .....................................16
Jobs fail to print ............................ 180
Print commands ........................... 191
Passwords
Age before expiration........................81
Changing
For others................................ 168
For yourself .............................. 167
Rules for .......................... 80, 167–168
PCL ..............................................17
PDF..............................................17
Performance .................................. 180
Pods
Changing properties displayed in ........ 100
Closing........................................99
Displaying favorite objects in ............. 100
Grouping objects in ........................ 100
Maximizing ...................................99
Moving ........................................99
Opening ......................................99
Resizing ......................................99
Restoring .....................................99
Sorting objects in .......................... 100
Polling interval ................................ 181
Port number, changing....................... 176
PostScript .......................................17
Print commands
Configuring Passthrough printers ..........56
Examples................................... 192
File names in ............................... 191
Print settings .................................. 132
Printer device types .......................... 185
Printer memory ............................... 162
Printer paper catalogs
Importing .....................................74
Paper names and propeties ................74
Printer properties
Changing ................................... 107
Definition .....................................19
Viewing ..................................... 107
Printers
Assigned jobs .............................. 116
Assignment
Job properties for .........................49
Printer properties for ......................49
Assignment properties ......................49
Associating virtual printers with ............63
Changing properties of .................... 107
Configuring to use papers ..................60
Creating
Job ticket...................................50
197
Passthrough ...............................54
Definition .....................................16
Deleting..................................... 113
Disabling.................................... 113
Displaying favorite ......................... 100
Enabling .................................... 112
Exporting .....................................83
Grouping.................................... 100
Importing .....................................83
Log .......................................... 111
Mapping papers...................... 114, 179
Maximum number of.........................49
Paper changes............................. 117
Sorting ...................................... 100
Status ....................................... 108
Types .........................................16
Web page .................................. 116
Printers pod
Buttons .......................................27
Overview .....................................26
Printing and holding jobs .................... 162
Priority of jobs. ................................ 160
Problems ...................................... 175
Product overview ...............................13
Promoting jobs................................ 160
Properties
Changing ............................. 107, 123
Changing displayed ....................... 100
Definition .....................................19
Viewing ............................... 107, 123
Properties for Job dialog
Job Settings view ............................45
Job view ......................................43
Overview .....................................39
Page view ....................................44
Scroll controls ................................40
View controls.................................42
Protocols
Hot folder .....................................68
LPD
Configuring virtual printers ...............71
Restricting use .......................... 169
198
TotalFlow JMF ...............................67
Q
Queues page
Overview .....................................33
Queues pod
Filtering ..................................... 122
Overview .....................................33
Refresh interval ............................ 105
Scale of ..................................... 104
Zooming in ................................. 104
R
Recovering data from system failure ....... 171
Refresh interval
User value .................................. 105
Regular expressions ......................... 190
Removing
Input files ................................... 114
Objects ..................................... 113
Reprinting jobs................................ 165
Resetting passwords......................... 168
Resizing pods...................................99
Restoring data ................................ 172
Restoring pods .................................99
Resuming jobs................................ 161
S
Scale of Queues pod......................... 104
Scroll controls...................................40
Searching for jobs
In Jobs pod ................................. 103
In Queues pod ............................. 122
Security
Authorities ....................................77
Changing passwords
For others................................ 168
For yourself .............................. 167
Google Chrome..............................95
Internet Explorer .............................90
LPD protocol ............................... 169
Mozilla Firefox................................93
Separator pages........................ 117, 153
Separator sheets
Configuring printers for......................58
Illegible ..................................... 177
Out of order. ................................ 179
Server
Definition .....................................16
Log .......................................... 111
Server pod
Overview .....................................35
Server properties
Automatic logout timer ......................82
Changing .....................................86
Definition .....................................19
Hosts that can submit LPD jobs .......... 169
Password expiration counter ...............81
Setting ........................................86
Size 0 jobs .................................... 179
SNMP ......................................... 175
Mapping input trays with .................. 116
Sorting objects................................ 100
Stapling errors ................................ 182
Status
Cannot view ................................ 177
Viewing ..................................... 108
Storing jobs ................................... 163
Submitting jobs
Methods ......................................18
Preparing for .................................67
Subsets
Creating .................................... 149
Editing
Multiple................................... 152
Single .................................... 152
Substitutions
Creating .................................... 146
Editing
Multiple................................... 152
Single .................................... 152
Summary pod
Overview .....................................24
Supplementary characters .................. 178
Suspending jobs.............................. 161
Symbols .......................................... 6
System (server name) .........................16
System objects
List of .........................................16
T
TIFF. .............................................17
TotalFlow MR
Configuring to receive jobs from............67
TotalFlow MR
Relationship to TotalFlow PM...............13
TotalFlow MR
Submitting jobs from....................... 121
TotalFlow PM
Introduction...................................13
TotalFlow PM
Logging in ....................................87
TotalFlow PM
Overview .....................................13
TotalFlow PM
Port number ................................ 176
TotalFlow PM
Unavailable................................. 175
TotalFlow PM
URL ...........................................88
TotalFlow PM
URL ......................................... 177
Trademarks ...................................... 7
Trailer sheets
Configuring printers for......................58
Illegible ..................................... 177
Troubleshooting ........................ 175, 181
Typefaces ........................................ 6
U
Unicode supplementary characters ........ 178
URLs
Online manual ............................3, 88
TotalFlow PM.................................88
TotalFlow PM............................... 177
User ID
199
Definition .....................................17
user interface
left pane not displayed .................... 182
User interface
Browsers supported .........................21
Changing layout .............................99
Configuration page ..........................34
Customizing ..................................99
Does not respond.......................... 180
Font size.................................... 105
High contrast ............................... 106
Inactive ..................................... 180
Jobs pod......................................29
Menu bar .....................................22
Operations page .............................23
Overview .....................................21
Paper pod ....................................36
Printers pod ..................................26
Properties for Job dialog ....................39
Queues page.................................33
Queues pod ..................................33
Scroll controls ................................40
Server pod....................................35
Summary pod ................................24
Users pod ....................................37
View controls.................................42
Virtual Printers pod ..........................27
User names
Definition .....................................17
User properties
Changing ................................... 107
Definition .....................................19
Viewing ..................................... 107
Users
Authorities ....................................77
Automatic logout.............................82
Changing passwords...................... 168
Changing properties of .................... 107
Creating ......................................79
Deleting..................................... 113
Displaying favorite ......................... 100
Exporting .....................................83
200
Favorite objects ............................ 100
Grouping.................................... 100
Importing .....................................83
Sorting ...................................... 100
Users pod
Buttons .......................................38
Overview .....................................37
V
Values not saved ............................. 178
View controls ...................................42
Virtual printer
Errors in log ................................ 178
Flushing input files......................... 114
Virtual printer properties
Changing ................................... 107
Definition .....................................19
Viewing ..................................... 107
Virtual printers
Associating with printers ....................63
Cannot enable ............................. 176
Cannot receive jobs ....................... 181
Changing properties of .................... 107
Creating ......................................61
Defaults for job properties ..................64
Definition .....................................16
Deleting..................................... 113
Disabling.................................... 113
Displaying favorite ......................... 100
Enabling .................................... 112
Exporting .....................................83
Grouping.................................... 100
Hot folder protocol ...........................68
Importing .....................................83
Log .......................................... 111
LPD protocol .................................71
Overrides for job properties.................64
Polling interval ............................. 181
Sorting ...................................... 100
Status ....................................... 108
TotalFlow JMF protocol .....................67
Virtual Printers pod
Buttons .......................................29
Overview .....................................27
W
Web addresses
Online manual ............................3, 88
TotalFlow PM.................................88
TotalFlow PM............................... 177
Web browsers
Cache....................................... 176
Configuring ...................................87
Cookies ..................................... 176
Supported ....................................21
Web pages, printer ........................... 116
Z
Zooming in Queues pod ..................... 104
201
© 2012
Operating Instructions User’s Guide
D562-8521B
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