Mitel Networks 5448 PKM Datasheet

USER GUIDE
3100 ICP - 4.0
Contents
INTRODUCTION
ABOUT THE DESKTOP TOOL
USING YOUR MITEL NETWORKS 5220 IP PHONE
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INTRODUCTION
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USING YOUR MITEL NETWORKS 5220 IP PHONE
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Using the 5220 IP Phone in Remote Mode
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Your Mitel Networks 5220 IP Phone
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Each personal key may be programmed with:
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Fixed Function Keys
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Cancel
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Trans/Conf
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Customising your Mitel Networks 5220 IP Phone
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Programming your Keys
Programming a Personal Key
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To program a DSS/BLF key:
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3UHVVWKH<HVVRIWNH\
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3UHVVWKH<HVVRIWNH\
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Programming an EXTENSION GROUP key
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0HPEHUVKLSRIDQH[WHQVLRQJURXSLVVHWXSE\\RXU$GPLQLVWUDWRUDQGDQH[WHQVLRQJURXSFDQEHIRU
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Programming a LINE key
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To program a LINE key:
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3UHVVWKH<HVVRIWNH\
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3UHVVWKH&KDQJHVRIWNH\
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3UHVVWKH<HVVRIWNH\
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Programming a LINE GROUP key
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To program a LINE GROUP key:
3UHVV6XSHU.H\
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3UHVVWKH<HVVRIWNH\
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3UHVVWKH<HVVRIWNH\
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Account Codes
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PROGRAMMING
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Allocating an Account Code to an Outgoing Call
If you have an ACCOUNT CODE key programmed with a specific account code:
3UHVVWKH$&&2817&2'(NH\
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If you have an ACCOUNT CODE key without a specific account code programmed:
3UHVVWKH$&&2817&2'(NH\
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If you do not have an ACCOUNT CODE key programmed:
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Allocating an Account Code to a Call in Progress
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KDVEHHQWUDQVIHUUHGWR\RXIURPDGHSDUWPHQWZLWKDGLIIHUHQWDFFRXQWFRGH\RXPD\DVVLJQD
GLIIHUHQWDFFRXQWFRGHZKLOVWFRQQHFWHGWRWKHFDOO,QWKLVZD\QXPHURXVDFFRXQWFRGHVFDQEH
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If you have an ACCOUNT CODE key programmed with a specific account code:
:KLOVWLQFRQYHUVDWLRQZLWKDQRWKHUSDUW\SUHVVWKH+ROGNH\
3UHVVWKH$&&2817&2'(NH\
3UHVVWKH+ROGNH\DJDLQ
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If you have an ACCOUNT CODE key without a specific account code programmed:
:KLOVWLQFRQYHUVDWLRQZLWKDQRWKHUSDUW\SUHVVWKH+ROGNH\
3UHVVWKH$&&2817&2'(NH\
'LDOWKHUHTXLUHGDFFRXQWFRGH
3UHVVWKH+ROGNH\DJDLQ
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If you do not have an ACCOUNT CODE key programmed:
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'LDOWKH$FFRXQW&RGHIHDWXUHDFFHVVFRGH
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Alarm Calls
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OPERATION
To setup an Alarm Call from your extension:
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To cancel an Alarm Call:
z 'LDOWKH$ODUP&DOO&DQFHOIHDWXUHDFFHVVFRGH
Answer External Call
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SURJUDPDQ$16:(5(;7(51$/NH\<RXDQVZHUWKHLQFRPLQJFDOOE\SUHVVLQJWKHIODVKLQJSUH
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PROGRAMMING
3URJUDPWKH$16:(5(;7(51$/NH\DVGHVFULEHGXQGHU3URJUDPPLQJ\RXU.H\V
OPERATION
1RWH<RXPXVWKDYHDSUHSURJUDPPHG$16:(5(;7(51$/NH\VHWXSRQ\RXUH[WHQVLRQWRXVH
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To answer external calls:
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7KH$16:(5(;7(51$/NH\FRQWLQXHVWRIODVKXQWLODOOWKHLQFRPLQJH[WHUQDOFDOOVKDYHEHHQ
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Answer Next Call
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PROGRAMMING
3URJUDPWKH$16:(51(;7&$//NH\DVGHVFULEHGXQGHU3URJUDPPLQJ\RXU.H\V
OPERATION
1RWH<RXPXVWKDYHDSUHSURJUDPPHG$16:(51(;7&$//NH\VHWXSRQ\RXUH[WHQVLRQWRXVH
WKLVIHDWXUH
To answer internal and external calls in the order that they are presented at your extension:
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Auto Answer
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DXWRPDWLFDOO\WKDWLV\RXDUHFRQQHFWHGWRWKHFDOOHUZLWKRXW\RXUH[WHQVLRQULQJLQJ&DOOVSUHVHQWHG
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PROGRAMMING
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OPERATION
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To activate Auto Answer:
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7KH$XWR$QVZHUNH\OLJKWVVROLGUHGDQG$XWR$QVZHULVGLVSOD\HGRQ\RXU/&'
1RWH3UHVVLQJWKH$XWR$QVZHUNH\WRJJOHVEHWZHHQVZLWFKLQJWKHIHDWXUHRQDQGRIIWKHNH\
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Automatic Hold
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OPERATION
Outgoing Calls
To place the current call on Automatic Exclusive Hold and make another call:
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7KHFDOOHUSODFHGRQKROGKHDUVVLOHQFHWRQHRUPXVLFRQKROG
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KHOGFDGHQFH
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To return to the call placed on hold:
z :KLOH\RXUH[WHQVLRQLVLGOHSUHVV+ROGRULIDSUHSURJUDPPHGNH\LVDYDLODEOHSUHVVWKH
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To transfer the held party to the newly-called party:
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Incoming Calls
To place the current call on Automatic System Hold and answer an incoming call:
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To return to the held call:
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Broker’s Call (Shuttle)
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WKHQDOWHUQDWHEHWZHHQWKHWZRSDUWLHVE\SUHVVLQJWKH6+877/(NH\7KLVIHDWXUHDOORZV\RXWR
VSHDNWRERWKWKHILUVWDQGVHFRQGSDUWLHVLQFRQILGHQFHDWQRWLPHGXULQJWKHXVHRIWKLVIHDWXUHFDQ
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PROGRAMMING
3URJUDPD6+877/(DVGHVFULEHGXQGHU3URJUDPPLQJD3HUVRQDO.H\
OPERATION
1RWH<RXPXVWKDYHDSUHSURJUDPPHG6+877/(NH\WRXVHWKLVIHDWXUH
Whilst in conversation with an established external call:
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5HSODFHWKHKDQGVHWWRIUHH\RXUSULPHOLQHNH\QRWQHFHVVDU\LI\RXDUHXVLQJWKHKDQGVIUHH
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Call Park
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Call Status Information
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Calls For
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To divert your calls when you hear Call Waiting tone whilst in conversation:
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Cancelling
To cancel a diversion using SuperKey:
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Divert on No Answer or Busy
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Diverting your calls using SuperKey
To divert your calls to another extension or extension group when your extension is busy or you are
unable to answer the call using SuperKey:
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3UHVV6HOHFWWRVHOHFWWKHIHDWXUH
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Diverting your calls using a programmed key
To divert your calls to another extension when your extension is busy or you are unable to answer the call
using a key programmed with a destination extension or extension group number:
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To divert your calls to another extension or extension group using a key which does not have an
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Diverting your calls using the feature access code
To divert your calls using a feature access code:
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Cancelling
To cancel a diversion using SuperKey:
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To cancel a diversion:
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Do Not Disturb (DND)
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OPERATION
To activate Do Not Disturb:
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To answer a call from the Doorphone and open the door:
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Emergency 9-9-9 Calls
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Exclusive Hold
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PROGRAMMING
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OPERATION
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Using Exclusive Hold if you do NOT have dedicated DSS/BLF or LINE keys
To place a call on hold to make an enquiry call or answer another call:
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To retrieve a call from hold:
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Using Exclusive Hold if you do HAVE dedicated DSS/BLF or LINE keys
To place a call on hold to make an enquiry call or answer another call:
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0LWHO1HWZRUNV3URJUDPPDEOH.H\PRGXOHWKH'66%/)RU/,1(NH\IODVKHVUHGZLWKKHOG
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To retrieve a call from hold:
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Extension Paging
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PROGRAMMING
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OPERATION
To broadcast a message to an extension, extension group or all extensions on the system if you have a
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To broadcast a message to an extension or extension group if you do NOT have a dedicated
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To broadcast a message to all extensions on the system if you do NOT have a dedicated EXTENSION
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External Call Waiting Tone
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OPERATION
To enable Call Waiting tone:
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To disable Call Waiting tone:
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External Divert
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Diverting your calls using SuperKey
To divert all your calls to an external destination using SuperKey:
3UHVV6XSHU.H\
3UHVVWKH1RVRIWNH\UHSHDWHGO\XQWLO&$//',9(57"LVGLVSOD\HG
3UHVVWKH1H[WVRIWNH\XQWLO5(027($/:$<6LVGLVSOD\HG
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Diverting your calls using a programmed key
To divert all your calls to an external destination using the External Divert key:
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Diverting your calls using the feature access code
To divert all your calls to an external destination using the External Divert feature access code:
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'LDOWKHH[WHUQDOQXPEHULQFOXGLQJWKHOLQHDFFHVVQXPEHU\RXZLVKWRGLYHUW\RXUFDOOVWR
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FDOOV
Diverting your calls to the last External Call Divert destination dialed
To divert your calls to the destination you dialed when you last used External Call Divert:
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DFFHVVFRGH
3UHVVWRFRPSOHWHWKHGLJLWVHTXHQFH
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Cancelling
To cancel External Diverting using SuperKey:
3UHVV6XSHU.H\
3UHVVWKH1RVRIWNH\WRVFUROOGRZQWKHOLVWXQWLO&$//',9(57"LVGLVSOD\HG
3UHVVWKH<HVVRIWNH\WRVHOHFWWKHIHDWXUH
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3UHVV6XSHU.H\
To cancel External Diverting using the feature key or access code:
z 3UHVVWKH([WHUQDO'LYHUWNH\RUGLDOWKH&DQFHO'LYHUWIHDWXUHDFFHVVFRGH
Follow Me
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PROGRAMMING
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3UHVVWKH<HVVRIWNH\
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OPERATION
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Setting up Follow Me using SuperKey
To allow your calls to follow you to another extension using SuperKey:
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3UHVVWKH1RVRIWNH\WRVFUROOGRZQWKHOLVWXQWLO&$//',9(57"LVGLVSOD\HG
3UHVVWKH<HVVRIWNH\WRVHOHFWWKHIHDWXUH
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Setting up Follow Me using a programmed key
To enable your calls to follow you to another extension using a key programmed with the destination
extension number:
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7KH)2//2:0(NH\OLJKWVVROLGUHGDQGZKHQ\RXOLIW\RXUKDQGVHW\RXKHDULQWHUUXSWHGGLDOWRQH
LQGLFDWLQJWKDW\RXUFDOOVDUHEHLQJGLYHUWHG
To enable your calls to follow you to another extension using a FOLLOW ME key which does not have a
destination extension number programmed:
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'LDOWKHH[WHQVLRQQXPEHURUSUHVVD'66%/)NH\ZKHUH\RXZLVKWRGLYHUW\RXUFDOOV
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WRQHLQGLFDWLQJWKDW\RXUFDOOVDUHEHLQJGLYHUWHG
Setting up Follow Me using the feature access code
To enable your calls to follow you to another extension using the Follow Me feature access code:
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'LDOWKHH[WHQVLRQQXPEHURUSUHVVWKH'66%/)NH\ZKHUH\RXZLVKWRGLYHUW\RXUFDOOV
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GLYHUWHG
Enabling Follow Me
To enable, but not activate, Follow Me from your usual extension:
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DFFHVVFRGH
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Cancelling Follow Me from your usual extension
To cancel Follow Me via SuperKey:
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3UHVVWKH1RVRIWNH\WRVFUROOGRZQWKHOLVWXQWLO&$//',9(57"LVGLVSOD\HG
3UHVVWKH<HVVRIWNH\WRVHOHFWWKHIHDWXUH
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3UHVV6XSHU.H\
To cancel from your usual extension using the FOLLOW ME key:
z 3UHVVWKH)2//2:0(NH\
7KHNH\H[WLQJXLVKHVWRLQGLFDWHWKDWWKHIHDWXUHLVGLVDEOHG
To cancel from your usual extension using the feature access code:
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<RXKHDULQWHUUXSWHGGLDOWRQH
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Cancelling Follow Me from the remote extension
To cancel Follow Me from the remote extension:
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Follow Me (I’m Here)
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PROGRAMMING
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Enabling
To enable Follow Me from your usual extension:
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DFFHVVFRGH
Activating
To activate from a remote extension:
'LDOWKH)ROORZ0H,
P+HUHIHDWXUHDFFHVVFRGH
'LDO\RXUXVXDOH[WHQVLRQQXPEHU
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Cancelling from the remote extension
To cancel from the remote extension:
'LDO
'LDO\RXUXVXDOH[WHQVLRQQXPEHU
Cancelling from your usual extension
To cancel from your usual extension using SuperKey:
3UHVV6XSHU.H\
3UHVVWKH1RVRIWNH\UHSHDWHGO\WRVFUROOGRZQWKHOLVWXQWLO&$//',9(57"LVGLVSOD\HG
3UHVVWKH<HVVRIWNH\WRVHOHFWWKHIHDWXUH
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To cancel from your usual extension:
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Group Call Pick-up
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PROGRAMMING
3URJUDPD*52833,&.83NH\DVGHVFULEHGXQGHU3URJUDPPLQJ<RXU.H\V
OPERATION
To answer a call that is ringing at another extension in your pick-up group:
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Group Listen
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PROGRAMMING
1RWH<RXPXVWKDYHDSUHSURJUDPPHG*5283/,67(1NH\VHWXSRQ\RXUH[WHQVLRQWRXVHWKLV
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OPERATION
To activate your extension’s loudspeaker during a call:
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<RXU*5283/,67(1NH\OLJKWVVROLGUHGZKHQ\RXUORXGVSHDNHULVHQDEOHGDQGWKHIROORZLQJ
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To de-activate your extension’s loudspeaker:
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<RXU*5283/,67(1NH\OLJKWH[WLQJXLVKHVDQG\RXU/&'UHWXUQVWRQRUPDO
Handsfree Operation
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OPERATION
To use handsfree operation to make calls:
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&RPPXQLFDWHE\XVLQJWKHPLFURSKRQHDQGORXGVSHDNHU
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To use handsfree operation to answer calls:
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To activate handsfree during a handset call:
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3UHVV6SHDNHUWRWHUPLQDWHWKHFDOO
To temporarily disable the microphone during handsfree operation:
z 3UHVV0LFURSKRQH
7KH0LFURSKRQH
VOLJKWH[WLQJXLVKHV
To re-enable the microphone and return to the conversation:
z 3UHVV0LFURSKRQH
7KH0LFURSKRQHOLJKWVVROLGUHG
To disable handsfree operation:
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To return to handsfree operation:
3UHVV6SHDNHU
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Handsfree Paging
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OPERATION
To setup your extension for handsfree paging:
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Headset Operation
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OPERATION
To answer a call:
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To end a call:
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Immediate Divert
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PROGRAMMING
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OPERATION
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Intrude
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You cannot intrude on an extension which has:
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PROGRAMMING
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Speaking to Party "A" only
After intruding into a conversation:
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After intruding into a conversation:
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Withdrawing from an intrusion
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If you placed a call on Hold before using the Intrude feature
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Key Click Control
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OPERATION
To enable or disable key clicks:
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Last Call Duration Display
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PROGRAMMING
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OPERATION
To display the duration of the last external call:
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Last Number Redial
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OPERATION
To redial the last external number:
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List of Calls
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OPERATION
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Manager/Secretary (Absent/Present) Operation
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OPERATION
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If you are a Secretary and wish to divert your calls to your Manager’s extension:
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Manager:
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Message Waiting
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PROGRAMMING
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OPERATION
Leaving a Message Waiting Indication
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To leave a message waiting indication at an extension without calling the extension:
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Responding to a Message Waiting Indication
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Cancelling a Message Waiting Indication
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To cancel a Message Waiting indication using a CANCEL MESSAGE key which holds an extension
number:
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To cancel a Message Waiting indication using the Cancel Message feature access code:
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Messaging
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Night Service
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PROGRAMMING
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OPERATION
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Night Service Pick-up
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OPERATION
To answer a call that is ringing at another extension in your Night Service Pick-up group:
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Personal Speed Calls
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PROGRAMMING
1RWHV
(QVXUHWKDW\RXGLDOWKHOLQHDFFHVVGLJLWSOXVWKHDUHDFRGH
$SDXVHIRUGLDOWRQHFDQEHLQVHUWHGLQWKHVWRUHGQXPEHUGLJLWVWULQJE\SUHVVLQJ+ROGDWWKH
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,IUHTXLUHG\RXFDQLQVHUWPXOWLSOHSDXVHV
To program a Personal Speed Call number as a primary feature:
3UHVV6XSHU.H\
3UHVVWKH1RVRIWNH\XQWLO3(5621$/.(<6"LVGLVSOD\HG
3UHVVWKH<HVVRIWNH\
3UHVVWKHSHUVRQDONH\XQGHUZKLFKWKHQXPEHULVEHVWRUHG
,IDIHDWXUHRUVSHHGGLDOQXPEHULVDOUHDG\VWRUHGXQGHUWKHVHOHFWHGNH\WKHIHDWXUHRUQXPEHU
LVGLVSOD\HGZLWKWKHRSWLRQWRFKDQJHRUHUDVHWKHIHDWXUHRUQXPEHU
3UHVVWKH&KDQJHVRIWNH\
3UHVVWKH1RVRIWNH\UHSHDWHGO\WRVFUROOGRZQWKHOLVWRIDYDLODEOHIHDWXUHVXQWLO63(('&$//LV
GLVSOD\HG
3UHVVWKH<HVVRIWNH\
'LDOWKHQXPEHUWKDW\RXZLVKWRVWRUH
$WDQ\WLPHGXULQJWKHGLDOOLQJVHTXHQFH\RXFDQSUHVVWKH'HOVRIWNH\WRHUDVHSUHYLRXVO\
LQVHUWHGGLJLWV
3UHVVWKH6DYHVRIWNH\WRVDYHWKHSHUVRQDOVSHHGFDOOQXPEHU
3UHVV6XSHU.H\
:ULWHWKHSHUVRQDOVSHHGFDOOQXPEHURQWKHNH\ODEHO
To program a Personal Speed Call as a secondary feature:
3UHVV6XSHU.H\
3UHVVWKH1RVRIWNH\XQWLO3(5621$/.(<6"LVGLVSOD\HG
3UHVVWKH<HVVRIWNH\
3UHVV6KLIWIROORZHGE\WKHSHUVRQDONH\RUNH\SDGNH\XQGHUZKLFKWKHQXPEHULVEHVWRUHG
,IDSHUVRQDOVSHHGGLDOQXPEHULVDOUHDG\VWRUHGXQGHUWKHVHOHFWHGNH\WKHH[LVWLQJQXPEHULV
GLVSOD\HGZLWKWKHRSWLRQWRFKDQJHRUHUDVHWKHQXPEHU
3UHVVWKH&KDQJHVRIWNH\
3UHVVWKH1RVRIWNH\UHSHDWHGO\WRVFUROOGRZQWKHOLVWRIDYDLODEOHIHDWXUHVXQWLO63(('&$//LV
GLVSOD\HG
3UHVVWKH<HVVRIWNH\
'LDOWKHQXPEHUWKDW\RXZLVKWRVWRUH
$WDQ\WLPHGXULQJWKHGLDOOLQJVHTXHQFH\RXFDQSUHVVWKH'HONH\WRHUDVHSUHYLRXVO\LQVHUWHG
GLJLWV
3UHVVWKH6DYHVRIWNH\WRVDYHWKHSHUVRQDOVSHHGFDOOQXPEHU
3UHVV6XSHU.H\
:ULWHWKHSHUVRQDOVSHHGFDOOQXPEHURQWKHNH\ODEHORUPDNHDQRWHRIWKHNH\SDGNH\XQGHU
ZKLFKWKHSHUVRQDOVSHHGFDOOLVKHOG
OPERATION
To dial a number stored as a primary feature:
z 3UHVVWKHSHUVRQDONH\XQGHUZKLFKWKHVWRUHGQXPEHUKDVEHHQSURJUDPPHG
To dial a number stored as a secondary feature:
3UHVV6KLIW
3UHVVWKHSHUVRQDONH\RUNH\SDGNH\XQGHUZKLFKWKHVWRUHGQXPEHUKDVEHHQSURJUDPPHG
PIN Codes
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VRWKDWLWFDQQRWEHXVHGWRPDNHH[WHUQDOFDOOV
7KH3,1FRGHDOVRGLVDEOHVWKH6XSHU.H\WRSUHYHQWWDPSHULQJZLWKWKHIHDWXUHSURJUDPPLQJRQ\RXU
H[WHQVLRQ
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ZRXOGQRWQRUPDOO\EHDYDLODEOHIURPWKLVH[WHQVLRQ
1RWHV
z <RXFDQVWLOOPDNHLQWHUQDOFDOOVDQGGLDOHPHUJHQF\QXPEHUVIURPDORFNHGH[WHQVLRQ
z /RFNLQJ\RXUH[WHQVLRQGLVDEOHV6XSHU.H\SURJUDPPLQJRQO\SURJUDPPLQJXVLQJWKH'HVNWRS
7RROLVQRWDIIHFWHG
PROGRAMMING
3URJUDPWKH3,1&2'(NH\DVGHVFULEHGXQGHU3URJUDPPLQJD3HUVRQDO.H\
OPERATION
To lock your extension:
:KLOVW\RXUH[WHQVLRQLVLGOHSUHVVWKH3,1&2'(NH\RUGLDOWKH3LQ&RGHIHDWXUHDFFHVVFRGH
'LDO\RXU3,1FRGH
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ORFNHG
5HSODFH\RXUKDQGVHW
To unlock your extension:
:KLOVW\RXUH[WHQVLRQLVLGOHSUHVVWKH3,1&2'(NH\RUGLDOWKH3LQ&RGHIHDWXUHDFFHVVFRGH
'LDO\RXU3,1FRGH
7KH3,1&2'(NH\H[WLQJXLVKHVLISURJUDPPHG
5HSODFH\RXUKDQGVHW
To make an external call from another user’s locked extension:
:KLOVW\RXUH[WHQVLRQLVLGOHSUHVVWKH3,1&2'(NH\RUGLDOWKH3LQ&RGHIHDWXUHDFFHVVFRGH
'LDO\RXU3,1FRGH
$FFHVVDOLQHDQGGLDOWKHUHTXLUHGH[WHUQDOQXPEHU
$WWKHHQGRIWKHFDOOUHSODFH\RXUKDQGVHW
7KLVH[WHQVLRQUHPDLQVXQORFNHGIRUVHFRQGVGHIDXOWDOORZLQJ\RXWRPDNHIXUWKHUFDOOVLI
UHTXLUHGDIWHUWKLVWLPHWKHH[WHQVLRQUHWXUQVWRLWVORFNHGVWDWH
Phonebook
7KLVIHDWXUHHQDEOHV\RXWRVHDUFKIRUDQGDFFHVVQXPEHUVVWRUHGLQ\RXU3HUVRQDO'LUHFWRU\DQGWKH
6\VWHP'LUHFWRU\,I\RXUHFHLYHDQLQFRPLQJFDOOIURPDSHUVRQZKR\RXKDYHDQHQWU\IRULQ\RXU
3HUVRQDO'LUHFWRU\RULQWKH6\VWHP'LUHFWRU\WKHQDPHDWWDFKHGWRWKHLQFRPLQJFDOOLVGLVSOD\HGRQ
WKH/&'LQVWHDGRIWKHWHOHSKRQHQXPEHU
7KHRSWLRQVDYDLODEOHIURPWKH3KRQHERRNDUH
3HUVRQDO'LUHFWRU\WKLVGLUHFWRU\LVH[FOXVLYHWR\RXUH[WHQVLRQZLWKLQWKLVGLUHFWRU\\RXFDQFUHDWH
HGLWDQGGHOHWH\RXUSULYDWHWHOHSKRQHQXPEHUV<RXU$GPLQLVWUDWRURURWKHUH[WHQVLRQXVHUVGRQRW
KDYHDFFHVVWRWKLVGLUHFWRU\$IWHU\RXKDYHVHWXS\RXUHQWULHV\RXFDQWKHQVHDUFKHGLWDQGGLDO
IURPWKLVOLVW
6\VWHP'LUHFWRU\WKLVGLUHFWRU\LVFUHDWHGE\\RXU$GPLQLVWUDWRUDQG\RXFDQQRWHGLWRUGHOHWHWKH
HQWULHV+RZHYHU\RXFDQVHDUFKDQGGLDOIURPWKLVOLVW
/LVWRI&DOOVGLVSOD\VWKHODVWWHQLQFRPLQJQXPEHUVDQGWKHQXPEHURIWLPHVWKDWWKHQXPEHUKDV
FDOOHG,IWKHLQFRPLQJQXPEHUFDQQRWEHGLVSOD\HGRQ\RXU/&'IRUH[DPSOHWKHFDOOHUEORFNVWKH
QXPEHUWKHQXPEHULVQRWGLVSOD\HGLQWKHOLVW5HIHUWR/LVWRI&DOOVIRUPRUHLQIRUPDWLRQ
5HGLDO/LVWGLVSOD\VWKHODVWWHQH[WHUQDORXWJRLQJQXPEHUVDQGKRZPDQ\WLPHVWKH\KDYHEHHQ
FDOOHG7KLVLVXVHGLQFRQMXQFWLRQZLWKWKH5HGLDO/LVWIHDWXUH
Using your Personal Directory
)RUHDFKOHWWHULQWKHQDPHSUHVVWKHDSSURSULDWHNH\RQWKHNH\SDGXQWLOWKHOHWWHULVVKRZQRQ\RXU
/&'IRUH[DPSOHLIWKHOHWWHU&LVUHTXLUHGSUHVVWKHGLJLWWKUHHWLPHV,IWKHQH[WOHWWHULQDQDPH
LVRQWKHVDPHNH\DVWKHSUHYLRXVOHWWHUSUHVV
EHIRUHSURFHHGLQJ,IUHTXLUHGXVH
WRDGGD
VSDFHEHWZHHQWKHILUVWDQGODVWQDPH
,I\RXPDNHDPLVWDNHZKHQGLDOOLQJWKHUHTXLUHGQDPHSUHVVWKH2SWVVRIWNH\DQGXVH
WRPRYH
RYHUWKHFKDUDFWHU\RXZDQWWRFKDQJHDQGWKHQGLDOWKHFRUUHFWOHWWHURUSUHVVWKH'HO'LJLWVRIWNH\
8VHWKHNH\RQWKHNH\SDGWRLQVHUWVSDFHV
Adding an Entry to your Personal Directory
To add an entry to your Personal Directory:
3UHVV6XSHU.H\
3+21(%22."LVGLVSOD\HG
3UHVVWKH<HVVRIWNH\
3(5621$/',5(&725<"LVGLVSOD\HG
3UHVVWKH<HVVRIWNH\
3UHVVWKH2SWVVRIWNH\
3UHVVWKH$GGVRIWNH\
'LDOWKHQDPHWREHGLVSOD\HGLQ\RXUSHUVRQDOGLUHFWRU\
:KHQFRPSOHWHSUHVVWKH(GLW1XPVRIWNH\
'LDOWKHWHOHSKRQHQXPEHUWREHDVVRFLDWHGZLWKWKHQDPH
$SDXVHIRUGLDOWRQHFDQEHLQVHUWHGLQWKHVWRUHGQXPEHUE\SUHVVLQJ+ROGDWWKHDSSURSULDWH
SRLQW7KLVFDXVHVWKHV\VWHPWRZDLWIRUGLDOWRQHEHIRUHGLDOOLQJWKHUHPDLQLQJGLJLWV,IUHTXLUHG
\RXFDQLQVHUWPXOWLSOHSDXVHV
3UHVVWKH2SWVVRIWNH\WZLFH
3UHVVWKH6DYHVRIWNH\WRVDYHWKHQHZO\FUHDWHGQDPHLQ\RXUSHUVRQDOGLUHFWRU\
Editing your Personal Directory
To edit an entry in your Personal Directory:
3UHVV6XSHU.H\
3+21(%22."LVGLVSOD\HG
3UHVVWKH<HVVRIWNH\
3(5621$/',5(&725<"LVGLVSOD\HG
3UHVVWKH<HVVRIWNH\
(QWHUWKHQDPHGLVSOD\HGLQ\RXUSHUVRQDOGLUHFWRU\WKDWLVWREHPRGLILHG
3UHVVWKH2SWVVRIWNH\
3UHVVWKH(GLWVRIWNH\
0DNH\RXUPRGLILFDWLRQV
3UHVVWKH(GLW1XPVRIWNH\LI\RXZLVKWRPRGLI\WKHVWRUHGQXPEHU
3UHVVWKH2SWVVRIWNH\WZLFH
3UHVVWKH6DYHVRIWNH\WRVDYH\RXUFKDQJHV
Dialling from your Personal Directory
To dial a telephone number from your Personal Directory:
3UHVV6XSHU.H\
3+21(%22."LVGLVSOD\HG
3UHVVWKH<HVVRIWNH\
3(5621$/',5(&725<"LVGLVSOD\HG
3UHVVWKH<HVVRIWNH\
(QWHUWKHQDPHRIWKHGHVLUHGSDUW\XVLQJWKHNH\SDGNH\VRUWKH
WKURXJKWKHOLVWRIHQWULHV
3UHVVWKH&DOOVRIWNH\WRGLDOWKHGLVSOD\HGQXPEHU
DQG
NH\VWRVFUROO
Deleting an Entry
To delete an entry in your Personal Directory:
3UHVV6XSHU.H\
3+21(%22."LVGLVSOD\HG
3UHVVWKH<HVVRIWNH\
3(5621$/',5(&725<"LVGLVSOD\HG
3UHVVWKH<HVVRIWNH\
(QWHUWKHQDPHRIWKHGHVLUHGSDUW\XVLQJWKHNH\SDGNH\VRUWKH
DQG
NH\VWRVFUROO
WKURXJKWKHOLVWRIHQWULHV
3UHVVWKH2SWVVRIWNH\WKUHHWLPHV
3UHVVWKH'HOHWHVRIWNH\
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1RWH<RXPXVWSUHVV([LWEHIRUHWKHGHOHWHGHQWU\LVFRPSOHWHO\UHPRYHGIURP\RXUGLUHFWRU\
Using the System Directory
To dial a telephone number from the System Directory:
3UHVV6XSHU.H\
3+21(%22."LVGLVSOD\HG
3UHVVWKH<HVVRIWNH\
3(5621$/',5(&725<"LVGLVSOD\HG
3UHVVWKH1RVRIWNH\XQWLO6<67(0',5(&725<"LVGLVSOD\HG
3UHVVWKH<HVVRIWNH\
(QWHUWKHQDPHRIWKHGHVLUHGSDUW\XVLQJWKHNH\SDGNH\VRUWKH
WKURXJKWKHOLVWRIHQWULHV
3UHVVWKH&DOOVRIWNH\WRGLDOWKHGLVSOD\HGQXPEHU
DQG
NH\VWRVFUROO
Priorty Line Answer
:LWK3ULRULW\/LQH$QVZHURQ\RXFDQDQVZHUFDOOVULQJLQJDW\RXUH[WHQVLRQLQFOXGLQJFDOOVWR/,1(
NH\VE\OLIWLQJWKHKDQGVHWRUSUHVVLQJWKH,QWHUFRPNH\RU6SHDNHUNH\7KHIHDWXUHLVDVVLJQHGRQ
DOLQHE\OLQHEDVLVE\WKH6\VWHP$GPLQLVWUDWRUDQGFDQLQFOXGHFDOOVWR$QVZHU1H[W$QVZHU([WHUQDO
&DOO([WHQVLRQ*URXSDQG/LQH*URXSNH\V
PROGRAMMING
3ULRUW\/LQH$QVZHULVSURJUDPPHGIRU\RXE\\RXU6\VWHP$GPLQLVWUDWRU
OPERATION
7RDQVZHURQDOLQHZLWK3ULRULW\/LQH$QVZHU
z /LIWWKHKDQGVHWRUSUHVVWKH,QWHUFRPNH\RU6SHDNHUNH\
,I\RXDUHQRWFRQQHFWHGWRWKHFDOOHUWKHOLQHGRHVQRWKDYH3ULRULW\/LQH$QVZHU3UHVVWKH
IODVKLQJNH\DVVRFLDWHGZLWKWKHFDOOWRDQVZHULW
Recall on Lines
:KLOVWLQFRQYHUVDWLRQZLWKDFDOOHGSDUW\DWDUHPRWHVLWH\RXFDQPDNHDQHQTXLU\FDOOWRDQRWKHU
SDUW\RQWKHUHPRWHVLWHWKURXJKWKHVDPHOLQH
PROGRAMMING
3URJUDPD5(&$//NH\DVGHVFULEHGXQGHU3URJUDPPLQJD3HUVRQDO.H\
OPERATION
:KLOVWLQFRQYHUVDWLRQZLWKWKHILUVWFDOOHGSDUW\DWWKHUHPRWHVLWH
3UHVVWKH5(&$//NH\WRSODFHWKHFDOORQKROGRUSUHVV+ROGIROORZHGE\WKH5HFDOOIHDWXUH
DFFHVVFRGH
'LDOWKHH[WHQVLRQQXPEHURIWKHVHFRQGUHPRWHSDUW\
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6SHDNWRWKHVHFRQGSDUW\
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:KHQWKHHQTXLU\FDOOLVFRPSOHWHSUHVVWKH5(&$//NH\DJDLQ
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Redial List
7KLVIHDWXUHDOORZV\RXWRVDYHDQGSULRULWLVHXSWRWHQH[WHUQDOO\GLDOHGQXPEHUV<RXFDQGHILQHWKH
SRVLWLRQLQDVWDFNRIWHQZKLFKWKHODVWQXPEHU\RXGLDOHGVKRXOGRFFXS\
1XPEHUVFDQEHVWRUHG
z LQDQHPSW\ORFDWLRQ
z E\RYHUZULWLQJSUHYLRXVO\RFFXSLHGORFDWLRQV
z DWWKHWRSRIWKHOLVWLI3RVLWLRQLVHPSW\WKHSURFHVVLVFRPSOHWH,IWKHUHLVDQHQWU\DW3RVLWLRQ
DOOWKHVWRUHGQXPEHUVPRYHGRZQWKHOLVWXQWLODEODQNVSDFHLVUHDFKHGRUWKHVWRUHLVIXOO,I
WKHVWRUHLVIXOOWKHODVWQXPEHULQWKHOLVWLVGLVFDUGHG
PROGRAMMING
3URJUDPD5(',$/3$'NH\DVGHVFULEHGXQGHU3URJUDPPLQJD3HUVRQDO.H\
OPERATION
1RWH<RXPXVWKDYHDSUHSURJUDPPHG5(',$/3$'NH\VHWXSRQ\RXUH[WHQVLRQWRXVHWKLV
IHDWXUH
To store the last externally-dialed number:
3UHVVWKH5(',$/3$'NH\
'LDOWKHGLJLWFRUUHVSRQGLQJZLWKWKHSRVLWLRQWKDW\RXZLVKWRVWRUHWKHQXPEHUQXPEHULVWKH
ILUVWDQGLVWKHODVW8VLQJWKHNH\DOVRSODFHVWKHQXPEHULQWKHILUVWSRVLWLRQ
<RXKHDUGLDOWRQHZKHQWKHQXPEHUKDVEHHQVXFFHVVIXOO\VWRUHG
To dial a number stored in the Redial List:
3UHVV6XSHU.H\
6FUROOWKURXJKWKHOLVWRIRSWLRQVXQWLO5(',$//,67"LVGLVSOD\HG
3UHVVWKH<HVVRIWNH\
7KHILUVWHQWU\LQWKHOLVWLVGLVSOD\HG
3UHVVWKH
NH\UHSHDWHGO\WRVFUROOWKURXJKWKHOLVWXQWLOWKHUHTXLUHGQXPEHULVGLVSOD\HG
3UHVVWKH&DOOVRIWNH\WRGLDOWKHQXPEHU
Re-establish
,IDFDOO\RXKDYHWUDQVIHUUHGWRDQRWKHUH[WHQVLRQXVHULVXQDQVZHUHGWKHFDOOUHWXUQVWR\RXWRGHDO
ZLWK7KLVIHDWXUHDOORZV\RXWRUHDWWHPSWWKHWUDQVIHU:KHQWKHUHWXUQHGFDOOULQJVDW\RXU
H[WHQVLRQWKHDVVRFLDWHGNH\IODVKHVZLWKUHGZLWKUDSLGFDGHQFHDQGDPHVVDJHVLPLODUWRWKH
IROORZLQJLVGLVSOD\HG(;71[[[[5(9(57('
7KLVIHDWXUHVKRXOGEHUHDGLQFRQMXQFWLRQZLWK5HYHUWHG&DOOV
PROGRAMMING
1RWH<RXPXVWKDYHDSUHSURJUDPPHG5((67$%/,6+NH\VHWXSRQ\RXUH[WHQVLRQWRXVHWKLV
IHDWXUH
3URJUDPD5((67$%/,6+NH\DVGHVFULEHGXQGHU3URJUDPPLQJD3HUVRQDO.H\
OPERATION
To re-establish a returned call without speaking to the caller:
z 3UHVVWKH5((67$%/,6+NH\
7KH5((67$%/,6+NH\OLJKWVVROLGUHG
To speak to the caller of the returned call and re-establish the call:
/LIW\RXUKDQGVHWRUSUHVV,QWHUFRP
6SHDNWRWKHFDOOHU
7KH5((67$%/,6+NH\H[WLQJXLVKHV
3UHVVWKH5((67$%/,6+NH\
5HSODFH\RXUKDQGVHW
Reverted Calls
,IDFDOO\RXKDYHWUDQVIHUUHGWRDQRWKHUH[WHQVLRQXVHULVXQDQVZHUHGWKHFDOOUHWXUQVWR\RXWRGHDO
ZLWK:KHQWKHUHYHUWHGFDOOULQJVDW\RXUH[WHQVLRQWKHDVVRFLDWHGNH\IODVKHVUHGZLWKUDSLG
FDGHQFHDQGDPHVVDJHVLPLODUWRWKHIROORZLQJLVGLVSOD\HG(;71[[[[5(9(57('
OPERATION
<RXFDQKDQGOHDUHYHUWHGFDOOLQWKHIROORZLQJZD\V
z 3UHVVWKHIODVKLQJNH\DQGVSHDNWRWKHFDOOHU
2U
z $QVZHUWKHFDOODVGHVFULEHGDERYHDQGWKHQGLDODQRWKHUH[WHQVLRQQXPEHUDQGWUDQVIHUWKHFDOOHU
WRWKLVH[WHQVLRQ
2U
z $WWHPSWWRUHHVWDEOLVKWKHFDOODVGHVFULEHGXQGHU5HHVWDEOLVK
Ringback when Free
,I\RXKHDUEXV\WRQHZKHQ\RXDWWHPSWWRFDOODQLQWHUQDOH[WHQVLRQRUDFFHVVDOLQH\RXFDQUHVHUYH
DFFHVVWRWKHH[WHQVLRQRUOLQHDVVRRQDVLWEHFRPHVDYDLODEOHXVLQJWKLVIHDWXUH
<RXUH[WHQVLRQVWDUWVULQJLQJZKHQWKHFDOOHGH[WHQVLRQRUOLQHEHFRPHVDYDLODEOHDQGDXWRPDWLFDOO\
UHGLDOVWKHRWKHUH[WHQVLRQRUDFFHVVHVWKHOLQHZKHQ\RXDQVZHUWKHULQJEDFN
1RWHV
5LQJEDFNVRQOLQHVRQO\DSSO\ZKHQWKHOLQHLVLQXVHDQGQRWZKHQWKHFDOOHGSDUW\LVEXV\
<RXU$GPLQLVWUDWRUFDQVHWXSWKHV\VWHPVRWKDWDVLQJOHGLJLWFDQEHXVHGLQVWHDGRI
SURJUDPPLQJD5,1*%$&.NH\&RQWDFW\RXU$GPLQLVWUDWRUIRUDOLVWRIVLQJOHGLJLWDFFHVV
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PROGRAMMING
3URJUDPWKH5,1*%$&.NH\DVGHVFULEHGXQGHU3URJUDPPLQJD3HUVRQDO.H\
OPERATION
To place a ringback on a busy extension or line:
z :KLOVWOLVWHQLQJWREXV\WRQHSUHVVWKH&$//%$&.NH\RUGLDOWKHVLQJOHGLJLWDFFHVVFRGH
V\VWHPGHIDXOW
,ISURJUDPPHG\RXU5,1*%$&.NH\OLJKWVVROLGUHGDQGGLDOWRQHLVUHWXUQHGWRLQGLFDWH
VXFFHVVIXODFWLYDWLRQ
When the target extension or line becomes available:
<RXUH[WHQVLRQULQJVDQG\RXU5,1*%$&.NH\LISURJUDPPHGDQG,QWHUFRPIODVK$PHVVDJH
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Ringer On/Off
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Split Divert
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Diverting your calls using SuperKey
To divert all your calls to another extension or extension group using SuperKey:
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Diverting your calls using a programmed key
To divert all your calls using a key programmed with a destination number:
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7KHNH\OLJKWVVROLGUHG:KHQ\RXOLIW\RXUKDQGVHW\RXKHDULQWHUUXSWHGGLDOWRQHLQGLFDWLQJWKDW
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Diverting your calls using a programmed key
To divert all your calls using a key programmed with a target number:
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7KHNH\OLJKWVVROLGUHG:KHQ\RXOLIW\RXUKDQGVHW\RXKHDULQWHUUXSWHGGLDOWRQHLQGLFDWLQJWKDW
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To divert all your all calls to another extension or extension group using a key which does not have an
extension or extension group programmed:
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Diverting your calls using the feature access code
To divert your calls using access codes:
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Cancelling
To cancel a diversion using SuperKey:
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System Hold
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OPERATION
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To place a call on System Hold:
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To retrieve a held call:
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System Speed Call Numbers
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PROGRAMMING
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OPERATION
To dial an external call using a System Speed Call number:
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Three-Party Conference
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RI
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OPERATION
To setup a three-party conference call:
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To clear down from a three-party conference call:
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To hold a private conversation with one party during in a three-party conference:
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Withhold Identity
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PROGRAMMING
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OPERATION
To withhold your identity from the called party:
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Who Am I?
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OPERATION
To discover your current extension’s number:
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ADMINISTRATOR FEATURES
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Administrator Call Metering
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PROGRAMMING
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OPERATION
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Displaying the last external call made from an extension if you have an ADMIN CALL METERING
key programmed with the extension number
To display the cost of the last external call made from the extension number programmed under the
ADMIN CALL METERING key:
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To display the cost of all external calls made from the extension number programmed under the ADMIN
CALL METERING key:
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7KH$'0,1&$//0(7(5,1*NH\OLJKWVVROLGUHG
3UHVVWKH$OOVRIWNH\
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To reset the extension’s record to zero:
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Displaying the last external call made from an extension if your ADMIN CALL METERING key does
NOT have a programmed extension number
To display the cost of the last external call made from a specific extension:
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3UHVVWKH/DVWVRIWNH\
7KHFRVWRIWKHODVWFDOOPDGHLVGLVSOD\HG7KHGDWDLVQRWG\QDPLFDOO\PDLQWDLQHGKRZHYHU
UHSHDWHGO\SUHVVLQJWKH/DVWVRIWNH\UHIUHVKHVWKH/&'DQGGLVSOD\VWKHODWHVWGDWD
3UHVVWKH$'0,1&$//0(7(5,1*NH\WRH[LW
7KH$'0,1&$//0(7(5,1*NH\H[WLQJXLVKHVDQGWKH/&'UHWXUQVWRQRUPDO
To display the cost of all external calls made from a specific extension:
3UHVVWKH$'0,1&$//0(7(5,1*NH\
'LDOWKHH[WHQVLRQQXPEHUWREHPHWHUHG
7KH$'0,1&$//0(7(5,1*NH\OLJKWVVROLGUHG
3UHVVWKH$OOVRIWNH\
7KHFRVWRIDOOFDOOVPDGHVLQFHWKHODVWGDWDUHVHWWR]HURLVGLVSOD\HG
3UHVVWKH$'0,1&$//0(7(5,1*NH\WRH[LW
7KH$'0,1&$//0(7(5,1*NH\H[WLQJXLVKHVDQGWKH/&'UHWXUQVWRQRUPDO
To reset an extension’s record to zero:
1RWH7KLVGRHVQRWDIIHFWWKHLQIRUPDWLRQDVVRFLDWHGZLWKWKHODVWWHUPLQDWHGFDOO
3UHVVWKH$'0,1&$//0(7(5,1*NH\
'LDOWKHUHTXLUHGH[WHQVLRQQXPEHU
7KH$'0,1&$//0(7(5,1*NH\OLJKWVVROLGUHG
3UHVVWKH5HVHWVRIWNH\
7KHH[WHQVLRQ
VUHFRUGLVUHVHWWR]HUR
3UHVVWKH$'0,1&$//0(7(5,1*NH\WRH[LW
7KH$'0,1&$//0(7(5,1*NH\H[WLQJXLVKHVDQGWKH/&'UHWXUQVWRQRUPDO
Administrator External Listen
1RWH7KHXVHRIWKLVIHDWXUHPD\YLRODWHSURYLQFLDOORFDOVWDWHDQGRUIHGHUDOUXOHVUHJXODWLRQV
DQGRUVWDWXWHVLQFOXGLQJZLWKRXWOLPLWDWLRQFULPLQDORUSULYDF\OHJLVODWLRQ5HWDLOHUDQGFXVWRPHUDUH
KHUHE\ZDUQHGWRFKHFNORFDOODZVWRHQVXUHWKDWWKHXVHRIWKLVIHDWXUHGRHVQRWFRQWUDYHQHDQ\VXFK
UXOHVUHJXODWLRQVDQGRUVWDWXWHV
:KHQ\RXGHWHFWWKDWDFDOOEHWZHHQWZRSDUWLHVKDVEHHQLQSURJUHVVIRUDFRQVLGHUDEOHWLPH
SUHVVLQJWKH(;7(51$//,67(1NH\DOORZV\RXWRGHWHUPLQHLIFRQYHUVDWLRQLVWDNLQJSODFHRULIWKH
OLQHKDV
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7KHRULJLQDOSDUWLHVLQWKHFRQYHUVDWLRQDUHQRWDZDUHRIWKHLQWUXVLRQ
PROGRAMMING
3URJUDPWKH(;7(51$//,67(1NH\DVGHVFULEHGXQGHU3URJUDPPLQJD3HUVRQDO.H\
OPERATION
1RWH<RXPXVWKDYHDSUHSURJUDPPHG(;7(51$//,67(1NH\VHWXSRQ\RXUH[WHQVLRQWRXVHWKLV
IHDWXUH
To listen-in to an external call:
1RWH<RXPXVWKDYHDSUHSURJUDPPHG(;7(51$//,67(1NH\VHWXSRQ\RXUH[WHQVLRQWRXVHWKLV
IHDWXUH
To listen-in to an external call:
3UHVVDIODVKLQJ/,1(NH\
,IEXV\WRQHLVKHDUGSUHVVWKH(;7(51$//,67(1NH\
<RXU(;7(51$//,67(1NH\IODVKHVDQGWKHPHVVDJH(;7(51$//,67(1,1*LVGLVSOD\HG
,IFRQYHUVDWLRQLV127WDNLQJSODFHSUHVVWKH(;7(51$//,67(1NH\DJDLQWRWHUPLQDWHWKH
FDOO
7KHFDOOLVFOHDUHG<RXKHDUGLDOWRQHWKH(;7(51$//,67(1NH\H[WLQJXLVKHVDQGWKH/&'
UHWXUQVWRQRUPDO
,IFRQYHUVDWLRQLVWDNLQJSODFHDQG\RXZLVKWRVWRSOLVWHQLQJLQUHSODFH\RXUKDQGVHWRUSUHVV
6SHDNHULIXVLQJ\RXUWHOHSKRQHKDQGVIUHH
7KH(;7(51$//,67(1NH\H[WLQJXLVKHVDQGWKH/&'UHWXUQVWRQRUPDO
1RWH,IGXULQJWKHLQWUXVLRQRQHRIWKHRULJLQDOSDUWLHVUHSODFHVWKHLUKDQGVHWRUSUHVVHV,QWHUFRP
WKHFDOOHQGVDQG\RXKHDUGLDOWRQH
Administrator Remote Alarm Calls
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VSHFLILHGWLPH7KHH[WHQVLRQXVHUPXVWDQVZHUDULQJLQJDODUPFDOOEHIRUHWKH\FDQFRQWLQXHZLWKDQ\
RWKHURSHUDWLRQDWWKHLUH[WHQVLRQ
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XQWLOWKHFDOOLVDQVZHUHG,IWKHH[WHQVLRQXVHUGRHVQRWDQVZHUWKHFDOOZLWKLQWKLVWLPHSHULRGWKH
H[WHQVLRQULQJVDJDLQHYHU\PLQXWHVGHIDXOWWKLVSURFHVVLVUHSHDWHGXSWRDPD[LPXPRIWHQ
WLPHVRUXQWLOWKHDODUPFDOOLVDQVZHUHG
PROGRAMMING
3URJUDPWKH5(027($/$50NH\DVGHVFULEHGXQGHU3URJUDPPLQJD3HUVRQDO.H\7KH5(027(
$/$50NH\FDQEHVDYHGZLWKRUZLWKRXWWKHLQFOXVLRQRIDQH[WHQVLRQQXPEHU
OPERATION
1RWH<RXPXVWKDYHDSUHSURJUDPPHG5(027($/$50NH\VHWXSRQ\RXUH[WHQVLRQWRXVHWKLV
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To setup a Remote Alarm Call (if you have a REMOTE ALARM key setup with an extension number):
3UHVVWKH5(027($/$50NH\
0LWHO1HWZRUNV,33KRQHVWKH5(027($/$50NH\OLJKWVVROLGJUHHQ
0LWHO1HWZRUNV3URJUDPPDEOH.H\PRGXOHWKH5(027($/$50NH\OLJKWVVROLGUHG
(QWHUWKHUHTXLUHGWLPHXVLQJWKHKRXUFORFN
3UHVVWKH6HWVRIWNH\
3UHVVWKH5(027($/$50NH\DJDLQ
7KH5(027($/$50NH\H[WLQJXLVKHV
To setup a Remote Alarm Call (if your REMOTE ALARM key does NOT have an extension number
stored):
3UHVVWKH5(027($/$50NH\
(QWHUWKHWDUJHWH[WHQVLRQQXPEHU
0LWHO1HWZRUNV,33KRQHVWKH5(027($/$50NH\OLJKWVVROLGJUHHQ
0LWHO1HWZRUNV3URJUDPPDEOH.H\PRGXOHWKH5(027($/$50NH\OLJKWVVROLGUHG
(QWHUWKHUHTXLUHGWLPHXVLQJWKHKRXUFORFN
3UHVVWKH6HWVRIWNH\
3UHVVWKH5(027($/$50NH\DJDLQ
7KH5(027($/$50NH\H[WLQJXLVKHV
To cancel a Remote Alarm Call (if you have a REMOTE ALARM key setup with an extension number):
3UHVVWKH5(027($/$50NH\
0LWHO1HWZRUNV,33KRQHVWKH5(027($/$50NH\OLJKWVVROLGJUHHQ
0LWHO1HWZRUNV3URJUDPPDEOH.H\PRGXOHWKH5(027($/$50NH\OLJKWVVROLGUHG
3UHVVWKH&DQFHOVRIWNH\
7KHWLPHGLVSOD\HGLVUHSODFHGE\121(
3UHVVWKH5(027($/$50NH\DJDLQ
7KH5(027($/$50NH\H[WLQJXLVKHV
To cancel a Remote Alarm Call (if your REMOTE ALARM key does NOT have an extension number
stored):
3UHVVWKH5(027($/$50NH\
(QWHUWKHWDUJHWH[WHQVLRQQXPEHU
0LWHO1HWZRUNV,33KRQHVWKH5(027($/$50NH\OLJKWVVROLGJUHHQ
0LWHO1HWZRUNV3URJUDPPDEOH.H\PRGXOHWKH5(027($/$50NH\OLJKWVVROLGUHG
3UHVVWKH&DQFHOVRIWNH\
7KHWLPHGLVSOD\HGLVUHSODFHGE\121(
3UHVVWKH5(027($/$50NH\DJDLQ
7KH5(027($/$50NH\H[WLQJXLVKHV
Night Service
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KRZHYHUDQH[WHQVLRQXVHUFDQVHWXSD1,*+76(59,&(NH\DWWKHLUH[WHQVLRQWRPRQLWRUZKHWKHU
WKHV\VWHPLVLQ'D\RU1LJKW6HUYLFHPRGH
7KLVIHDWXUHHQDEOHV\RXWRGLUHFWLQFRPLQJH[WHUQDOFDOOVWRDQH[WHQVLRQRUDQXPEHURIH[WHQVLRQV
ZKLFKZLOOEHDQVZHUHGRXWVLGHRIQRUPDOZRUNLQJKRXUV'XULQJSURJUDPPLQJWKHH[WHQVLRQVZKLFK
FDQDQVZHUWKHVHFDOOVDQGWKHOLQHVWKDWFDQEHDQVZHUHGDUHFRQILJXUHG7KHUHDUHWZR1LJKW
6HUYLFHJURXSVDYDLODEOHDQGH[WHQVLRQVFDQEHLQFOXGHGLQHLWKHURUERWKJURXSV
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SUHGHILQHGWLPHVYLDWKH$8720$7,&1,*+76(59,&(NH\1LJKW6HUYLFHRUEHVZLWFKHG
PDQXDOO\E\SUHVVLQJWKHSUHSURJUDPPHG1,*+76(59,&(RU1,*+76(59,&(NH\
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PROGRAMMING
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OPERATION
To invoke Night Service 1 or 2 mode:
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$OOFDOOVDUHGLUHFWHGWRWKHVHOHFWHGH[WHQVLRQVDWWKHWLPHVVSHFLILHGGXULQJSURJUDPPLQJ
7KHUHOHYDQW1,*+76(59,&(NH\OLJKWVVROLGUHGDQGWKHIROORZLQJPHVVDJHLVGLVSOD\HG1,*+7
6(59,&([ZKHUH[LQGLFDWHVWKH1LJKW6HUYLFHPRGH
1RWH3UHVVLQJWKH1,*+76(59,&(NH\DJDLQFDQFHOV1LJKW6HUYLFHWKHV\VWHPUHVXPHVQRUPDO
GD\VHUYLFH
To invoke Automatic Night Service mode:
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0LWHO1HWZRUNV,33KRQHVWKH$8720$7,&1,*+76(59,&(NH\OLJKWVVROLGJUHHQZKHQ
DFWLYHEXWQRWHQDEOHG:KHQ$XWRPDWLF1LJKW6HUYLFHLVDFWLYHDQGHQDEOHGWKHNH\OLJKWVVROLG
UHG
0LWHO1HWZRUNV3URJUDPPDEOH.H\PRGXOHWKH$8720$7,&1,*+76(59,&(NH\OLJKWVUHG
:KHQWKHV\VWHPVZLWFKHVWR1LJKW6HUYLFHPRGHDWWKHSUHGHILQHGWLPHWKHUHOHYDQW1,*+7
6(59,&(NH\OLJKWVVROLGUHGDQGWKHIROORZLQJPHVVDJHLVGLVSOD\HG1,*+76(59,&([ZKHUH
[LQGLFDWHVWKH1LJKW6HUYLFHPRGH
To monitor whether the system is in Day or Night Service mode (available for all non-Administrator
extension users):
z :KHQWKHV\VWHPPRYHVLQWR1LJKW6HUYLFHRUPRGHWKHSURJUDPPHG1,*+76(59,&(RU
1,*+76(59,&(NH\OLJKWVDQGWKHIROORZLQJPHVVDJHLVGLVSOD\HG1,*+76(59,&([ZKHUH
[LQGLFDWHVWKH1LJKW6HUYLFHPRGH
Phonebook
7KLVIHDWXUHHQDEOHV\RXWRVHDUFKIRUDQGDFFHVVQXPEHUVVWRUHGLQ\RXU3HUVRQDO'LUHFWRU\DQGWKH
6\VWHP'LUHFWRU\,I\RXUHFHLYHDQLQFRPLQJFDOOIURPDSHUVRQZKR\RXKDYHDQHQWU\IRULQ\RXU
3HUVRQDO'LUHFWRU\RULQWKH6\VWHP'LUHFWRU\WKHQDPHDWWDFKHGWRWKHLQFRPLQJFDOOLVGLVSOD\HGRQ
WKH/&'LQVWHDGRIWKHWHOHSKRQHQXPEHU
7KHRSWLRQVDYDLODEOHIURPWKH3KRQHERRNDUH
3HUVRQDO'LUHFWRU\WKLVGLUHFWRU\LVH[FOXVLYHWR\RXUH[WHQVLRQZLWKLQWKLVGLUHFWRU\\RXFDQFUHDWH
HGLWDQGGHOHWH\RXUSULYDWHWHOHSKRQHQXPEHUV<RXU$GPLQLVWUDWRURURWKHUH[WHQVLRQXVHUVGRQRW
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6\VWHP'LUHFWRU\WKLVGLUHFWRU\LVFUHDWHGE\\RXU$GPLQLVWUDWRUDQG\RXFDQQRWHGLWRUGHOHWHWKH
HQWULHV+RZHYHU\RXFDQVHDUFKDQGGLDOIURPWKLVOLVW
/LVWRI&DOOVGLVSOD\VWKHODVWWHQLQFRPLQJQXPEHUVDQGWKHQXPEHURIWLPHVWKDWWKHQXPEHUKDV
FDOOHG,IWKHLQFRPLQJQXPEHUFDQQRWEHGLVSOD\HGRQ\RXU/&'IRUH[DPSOHWKHFDOOHUZLWKKROGVWKH
QXPEHUWKHQXPEHULVQRWGLVSOD\HGLQWKHOLVW5HIHUWR/LVWRI&DOOVIRUPRUHLQIRUPDWLRQ
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FDOOHG7KLVLVXVHGLQFRQMXQFWLRQZLWKWKH5HGLDO/LVWIHDWXUH
Controlling the System Directory
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/&'IRUH[DPSOHLIWKHOHWWHU&LVUHTXLUHGSUHVVWKHGLJLWWKUHHWLPHV,IWKHQH[WOHWWHULQDQDPH
LVRQWKHVDPHNH\DVWKHSUHYLRXVOHWWHUSUHVV
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PRYHRYHUWKHFKDUDFWHU\RXZDQWWRFKDQJHDQGWKHQNH\LQWKHFRUUHFWOHWWHURUSUHVVWKH'HO'LJLW
VRIWNH\
Adding an Entry
To add an entry to the System Directory:
3UHVV6XSHU.H\
3+21(%22."LVGLVSOD\HG
3UHVVWKH1RVRIWNH\XQWLO$'0,1,675$725"LVGLVSOD\HG
3UHVVWKH<HVVRIWNH\
3UHVVWKH2SWVVRIWNH\
3UHVVWKH$GGVRIWNH\
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:KHQFRPSOHWHSUHVVWKH(GLW1XPVRIWNH\
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,I\RXQHHGWRPRGLI\WKHQDPHDWWKLVWLPHSUHVVWKH(GLW1DPHVRIWNH\
$SDXVHIRUGLDOWRQHFDQEHLQVHUWHGLQWKHVWRUHGQXPEHUE\SUHVVLQJ+ROGDWWKHDSSURSULDWH
SRLQW7KLVFDXVHVWKHV\VWHPWRZDLWIRUGLDOWRQHEHIRUHGLDOOLQJWKHUHPDLQLQJGLJLWV,IUHTXLUHG
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3UHVVWKH6DYHVRIWNH\WRVDYHWKHQHZO\FUHDWHGQDPHLQ\RXUSHUVRQDOGLUHFWRU\
Editing an Entry
To edit an entry in the System Directory:
3UHVV6XSHU.H\
3+21(%22."LVGLVSOD\HG
3UHVVWKH1RVRIWNH\XQWLO$'0,1,675$725"LVGLVSOD\HG
3UHVVWKH<HVVRIWNH\
(QWHUWKHQDPHGLVSOD\HGLQ\RXUSHUVRQDOGLUHFWRU\WKDWLVWREHPRGLILHG
3UHVVWKH2SWVVRIWNH\
3UHVVWKH(GLWVRIWNH\
0DNH\RXUPRGLILFDWLRQV
3UHVVWKH2SWVVRIWNH\
3UHVVWKH6DYHVRIWNH\WRVDYH\RXUFKDQJHV
Dialling from the System Directory
To dial a telephone number from the System Directory:
3UHVV6XSHU.H\
3+21(%22."LVGLVSOD\HG
3UHVVWKH<HVVRIWNH\
3(5621$/',5(&725<"LVGLVSOD\HG
3UHVVWKH1RVRIWNH\XQWLO6<67(0',5(&725<"LVGLVSOD\HG
3UHVVWKH<HVVRIWNH\
(QWHUWKHQDPHRIWKHGHVLUHGSDUW\XVLQJWKHNH\SDGNH\VRUWKH
WKURXJKWKHOLVWRIHQWULHV
3UHVVWKH&DOOVRIWNH\WRGLDOWKHGLVSOD\HGQXPEHU
DQG
NH\VWRVFUROO
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Deleting an Entry
To delete an entry in the System Directory:
3UHVV6XSHU.H\
3+21(%22."LVGLVSOD\HG
3UHVVWKH1RVRIWNH\XQWLO$'0,1,675$725"LVGLVSOD\HG
3UHVVWKH<HVVRIWNH\
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WKURXJKWKHOLVWRIHQWULHV
3UHVVWKH2SWVVRIWNH\WZLFH
3UHVVWKH'HOHWHVRIWNH\
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1RWH<RXPXVWSUHVV([LWEHIRUHWKHGHOHWHGHQWU\LVFRPSOHWHO\UHPRYHGIURPWKH6\VWHP'LUHFWRU\
Using the System Directory
To dial a telephone number from the System Directory:
3UHVV6XSHU.H\
3+21(%22."LVGLVSOD\HG
3UHVVWKH<HVVRIWNH\
3(5621$/',5(&725<"LVGLVSOD\HG
3UHVVWKH1RVRIWNH\XQWLO6<67(0',5(&725<"LVGLVSOD\HG
3UHVVWKH<HVVRIWNH\
(QWHUWKHQDPHRIWKHGHVLUHGSDUW\XVLQJWKHNH\SDGNH\VRUWKHVDQG
WKHOLVWRIHQWULHV
3UHVVWKH&DOOVRIWNH\WRGLDOWKHGLVSOD\HGQXPEHU
NH\VWRVFUROOWKURXJK
Time and Date Change
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VH[WHQVLRQVFDQEHPRGLILHGIURPDQ$GPLQLVWUDWRU
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7RROEXWQRWWKH*URXS$GPLQLVWUDWLRQ7RRO
OPERATION
To set the time format:
3UHVV6XSHU.H\
3UHVVWKH1RVRIWNH\UHSHDWHGO\XQWLO&/2&.02'(LVGLVSOD\HG
6HOHFWRUKRXU
3UHVV6XSHU.H\WRHQGSURJUDPPLQJ
To set the time:
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(QWHUWKHUHTXLUHGWLPHLQWKHDSSURSULDWHIRUPDW
To set the date:
.H\LQWKH'DWH&KDQJHIHDWXUHDFFHVVFRGH
(QWHUWKHGDWHLQWKHIRUPDW''00<<<<
MITEL NETWORKS 5448 PROGRAMMABLE KEY
MODULE
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Each personal key may be programmed with:
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DIHDWXUH
DQH[WHQVLRQQXPEHU
DQH[WHQVLRQJURXSQXPEHU
OLQHQXPEHU
OLQHJURXSQXPEHURU
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JURXSOLQHOLQHJURXSRUIHDWXUHSURJUDPPHGXQGHUWKHNH\,I\RXKDYHDSHUVRQDONH\SURJUDPPHG
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H[WHQVLRQ'LUHFW6WDWLRQ6HOHFW5HIHUWR3URJUDPPLQJ\RXU.H\VIRULQIRUPDWLRQRQSURJUDPPLQJ
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3.0DQGD0LWHO1HWZRUNV,QWHUIDFH0RGXOHZKLFKLVLQVWDOOHGLQWKHVHWWKHPRGXOH
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1RWHV
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z <RXFDQQRWVWRUH3HUVRQDO6SHHG&DOOQXPEHUVRQWKH3.0
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TIPS FOR YOUR COMFORT AND SAFETY
Don’t cradle your handset!
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QHFNVKRXOGHURUEDFNGLVFRPIRUW,I\RXXVH\RXUSKRQHIRUORQJSHULRGV\RXPD\ILQGLWPRUH
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Protect your Hearing
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FRQWLQXRXVH[SRVXUHWRORXGVRXQGVFDQFRQWULEXWHWRKHDULQJORVVNHHSWKHYROXPHDWDPRGHUDWH
OHYHO
Angle the phone for easier viewing
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To tilt your telephone:
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