TH/TC11 IB EN (v4.0)
Limited Warranty (U.S.)
What your warranty covers:
• Defects in materials or workmanship.
For how long after your purchase:
• One year from date of purchase.
The warranty period for rental units begins with the first rental or 45 days from date of shipment to the rental firm, whichever comes
first.
EN
What we will do:
• Provide you with a new, or at our option, a refurbished unit. The exchange unit is under warranty for the remainder of the
original product’s warranty period.
• Proof of purchase in the form of a bill of sale or receipted invoice which is evidence that the product is within the warranty
period must be presented to obtain warranty service. For rental firms, proof of first rental is also required.
How to make a warranty claim:
• Properly pack your unit. Include any cables, etc., which were originally provided with the product. We recommend using the
original carton and packing materials.
• Include evidence of purchase date such as the bill of sale. Also print your name and address and a description of the defect.
Send via standard UPS or its equivalent to:
Thomson Inc.
Product Exchange Center
11721 B Alameda Avenue
Socorro, Texas 79927
• Insure your shipment for loss or damage. Thomson accepts no liability in case of damage or loss en route to Thomson.
• Pay any charges billed to you by the Exchange Center for service not covered by the warranty.
• A new or refurbished unit will be shipped to you freight prepaid.
What your warranty does not cover:
• Customer instruction. (Your Owner’s Manual provides information regarding operating Instructions and user controls. For
additional information, ask your dealer.)
• Installation and set-up service adjustments.
• Batteries.
• Damage from misuse or neglect.
• Products which have been modified or incorporated into other products.
• Products purchased or serviced outside the USA.
• Acts of nature, such as but not limited to lightning damage.
Product Registration:
• Please complete and mail the Product registration Card packed with your unit. It will make it easier to contact you should it
ever be necessary. The return of the card is not required for warranty coverage.
Limitation of Warranty:
• THE WARRANTY STATED ABOVE IS THE ONLY WARRANTY APPLICABLE TO THIS PRODUCT. ALL OTHER WARRANTIES,
EXPRESS OR IMPLIED (INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE) ARE HEREBY DISCLAIMED. NO VERBAL OR WRITTEN INFORMATION GIVEN BY INC., ITS AGENTS OR
EMPLOYEES SHALL CREATE A GUARANTY OR IN ANY WAY INCREASE THE SCOPE OF THIS WARRANTY.
• REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER.
THOMSON INC. SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE
OF THIS PRODUCT OR ARISING OUT OF ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT.
THIS DISCLAIMER OF WARRANTIES AND LIMITED WARRANTY ARE GOVERNED BY THE LAWS OF THE STATE OF
INDIANA. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED TO THE APPLICABLE
WARRANTY PERIOD SET FORTH ABOVE.
How state law relates to this warranty:
• Some states do not allow the exclusion nor limitation of incidental or consequential damages, or limitations on how long an
implied warranty lasts, so the above limitations or exclusions may not apply to you.
• This warranty gives you specific legal rights, and you also may have other rights that vary from state to state.
If you purchased your product outside the USA:
• This warranty does not apply. Contact your dealer for warranty information.
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Limited Warranty (Canada)
EN
Thomson multimedia Ltd. warrants to the purchaser or gift recipient that if any manufacturing defect
becomes apparent in this product within 1 year from the original date of purchase, it will be replaced
free of charge, including return transportation.
This warranty does not include damage to the product resulting from accidents, misuse or leaking
batteries.
Should your product not perform properly during the warranty period, either:
1. Return it to the selling dealer with proof of purchase for replacement,
OR
2. Remove the batteries (where applicable), and pack product complete with accessories in the original
carton (or equivalent).
— Mail prepaid (with proof of purchase) and insured to:
Thomson multimedia Ltd.
6200 Edwards Blvd.,
Mississauga, Ontario L5T 2V7
Canada
The provisions of this written warranty are in addition to and not a modification of or subtraction from
the statutory warranties and other rights and remedies contained in any applicable legislation, and to
the extent that any such provisions purport to disclaim, exclude or limit any such statutory warranties
and other rights and remedies, such provisions shall be deemed to be amended to the extent necessary
to comply therewith.
If you are unable to find a qualified servicer for out of warranty service, you may write to:
Thomson Inc.
P.O. Box 0944
Indianapolis, Indiana, U.S.A., 46206-0944
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