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Design Your Business Communications
with iPECS UCP
The content of this document is subject to revision without
notice due to continued progress in methodology, design and
manufacturing. Ericsson-LG Enterprise shall have no liability for
any error or damage of any kind resulting from the use of this document
© Ericsson-LG Enterprise Co., Ltd. 2016 Version 1.0
Ericsson-LG Enterprise Co., Ltd.
(431-749) 77, Heungan-daero 81 beon-gil, Dongan-gu,
Anyang-si, Gyeonggi-do, South Korea
Telephone: +82-2-3777-1114
Fax: +82-31-8054-6656
www.ericssonlg-enterprise.com
www.iPECS.com
PRODUCTIVITY ENHANCEMENT OF
YOUR BUSINESS WITH UNIFIED COMMUNICATIONS
In business, you need to constantly improve productivity. iPECS UCP is the core platform, and iPECS UCS is an
application that provides Unified Communications through linkage with iPECS UCP. iPECS UCS gives benefits to the
SME customer as a built-in simple UC. For enterprise customers, iPECS UCS can be seamlessly expanded to a rich fullfeatured UC. In addition, iPECS UCP provides various applications and communication tools, so users can easily work
and communicate with their customers effectively.
iPECS UCS client is an intuitive desktop and mobile application designed for ease of use. And wherever you are, you
can reach the resources needed for efficient communications. With the click of your mouse, iPECS UCS client instantly
accesses shared resources such as a central company directory and schedule synchronization. Also, through presence
information, users can reduce communication latency and communicate with others in the most appropriate format,
Instant Message, voice call, video conference, SMS and more. For improving decision making and response time, share
applications and files features are provided to review the latest information such as sales records. iPECS UCS simplifies
your business communications and improves productivity by linking voice and other communications aware applications
under a single intuitive user interface.
LOWER TCO AND COMMUNICATION EXPENSES
Ericsson-LG Enterprise has been focused on all size businesses for more than 40 years and this experience is reflected
in our products and solutions. The best of which is the iPECS UCP, from SME to Enterprise, to help you save money and
lower costs. iPECS UCP employs a fully distributed modular architecture to deliver all the advantages of VoIP. The single
voice/data infrastructure significantly reduces the costs of managing your communication solution.
iPECS UCP is designed as a uniquely modular system with distributed architecture. It’s possible to provide an economical
communication environment such as managing multi sites or mobile offices. The modular type gateways, terminals and
soft clients can be located anywhere there is access to your network. As users can connect anywhere, call charges
decrease and business productivity increases. In addition, iPECS UCP is easily scalable with licenses. This scalability
saves on up front investment costs and also protects future investment.
iPECS intelligent management permits a highly versatile interface to save management time and costs of all iPECS
solutions in a distributed environment. Multi-party audio and video conference through the system eliminates the need for
expensive, third party conferencing services.
As your workforce becomes more mobile and dependant on ease
of collaboration, your communications solution should be simple,
powerful and cost effective. For a business to perform and stay
competitive, regardless of size, it needs tools that work well
together to facilitate fast, well informed, critical decision making
in a more efficient work environment.
EASY TO USE AND MANAGE
Whether you’re adding a new employee, moving phones, dispatching a road warrior or deploying a new branch office,
iPECS UCP always makes it simple to do.
With a simple and straight-forward configuration along with plug and play installation, IT managers appreciate the ability to
locate where iPECS solutions are needed without clumsy and difficult configuration limits. And IT managers can monitor
and manage up to 500 call servers from a single remote point and have full access to the database and maintenance
features of each system from anywhere through iPECS NMS.
Thanks to the modular hardware and software structure, you can simply add a license to increase the capacity or coverage
of service as a business grows.
2
Simple and Cost Effective Way to Use
UC&C and Mobility Solutions
Competitive Feature Set
Built-in system feature set and UC server provide various applications and
collaboration features to meet a variety of customers needs.
Unified Communications Platform, iPECS UCP
iPECS UCP is Ericsson-LG Enterprise’s unified communications platform
designed to meet SME and Enterprise communications needs. As ground
breaking innovative platform, iPECS UCP provides out of box UC and Mobility
solution. In addition, iPECS UCP is scalable for premium UC.
Embedded UC and Telephony
As the most compelling advantage, Unified
Communications services are embedded in
iPECS UCP. Users can improve business
efficiency and productivity with embedded
UC features including real-time voice, video
and presence enabled IM with messaging
services(Visual Voice Mail and SMS etc.)
under a single user interface on multiple
devices without the need of an external
server. Also, it is seamlessly expandable to
provide advanced collaboration services(File
sending, application sharing and multi-party
video conference etc.) by simply adding an
external server.
Ultimate Flexibility
iPECS UCP as “Modular ALL-IP
Architecture” enables flexible and costeffective multi-site deployment with industryunique architecture. It can be fully networked
in T-NET(Transparent Networking) or
Networking mode for local survivability
and PSTN failover. Also, it provides call
server and power redundancy for seamless
communication. Through flexible T-NET
features, IT managers can easily manage
a multi-site architecture. And users can
experience iPECS UCP’s seamless and
powerful communication.
Wide Range of Mobility
iPECS UCP provides multiple mobility
solutions for internal and external mobile
workers. Through a wide range of mobility
solutions, users can improve productivity
and decrease communication expense.
iPECS DECT and Wi-Fi phones provide
feature rich and reliable communications
for internal mobile workers. For external
mobile workers, iPECS UCS mobile client
delivers the power of a desktop phones to
smartphones or tablet PCs. Also, Mobile
Extension lets users place and receive
business calls from their smart phone.
Seamless Scalability
As a scalable call server iPECS UCP allows
businesses to easily expand capacity with
optional gateways or boards. In addition,
simple system port licensing enables upfront
investment savings and cost-effective
expansion as a business grows.
Rich Business Applications
iPECS UCP provides a various range of
applications and mobile clients to fulfill
varying needs and requirements in the SME
environments. Also, it offers interoperability
with various 3rd party solutions in hospitality,
healthcare and other vertical industries.
Modular All-IP Architecture
Embedded VoIP
Embedded VoIP channels are one of the
great advantages with iPECS UCP. In
addition, iPECS UCP100/600 provides
embedded VoIP relay(VoIP Switching) to
provide more cost-effective VoIP channels.
(Max 16/24 channel by license) iPECS UCP’s
VoIP switching supports out-band SIP, T-NET
and remote device/clients. Also, it provides
Call Progress Tone Generation such as Ring
Back tone, Busy/Error tone, Confirmation
tone, etc. A completed feature-set of VoIP
Switching can offer big cost benefits for
overall business communications.
Simple Deployment and
Management
iPECS UCP with unique architecture fits for
various business environments in a simple
and cost-effective way. An Installation
wizard simplifies the initial installations. In
addition, intuitive and customizable Webadmin enables simple management for IT
managers.
Seamless Scalability by License
Users can simply expand capacity of their system starting with a base UCP100, UCP600, UCP2400 with license of iPECS UCP.
UCP2400
600 ~ 2,400Port
By License
600 port
UCP600
200 port
Capacity >
Emergency Call Service
iPECS UCP provides various emergency call services(Emergency
call, Emergency call recording, Emergency call monitor and
Emergency/SOS paging etc.) by the system itself. With embedded
emergency call service, users can take action rapidly for various
emergency situations. For effective management, all emergency calls
are monitored and recorded in the emergency mailbox.
One Number Service
iPECS UCP provides one number service to users anywhere on
any device. Users can have a consistent experience over multiple
devices with seamless call control between devices. For example,
when a user’s master station receives a call, all devices will receive
the call simultaneously. With one number service, users can
experience business communication’s continuity.
Embedded ACD
iPECS UCP provides an embedded intelligent ACD engine. ACD
features provide flexible incoming call routing, easy to use agent
features, real-time monitoring and supervision, and call record statistics
as well as ACD event messages for management reporting. The caller
may receive announcements then route to an available agent. When no
agent is available, calls queue to the group awaiting a free agent. With
simple ACD features, an agent’s work productivity can be increased.
Also, supervisors can easily monitor and report with Agent call monitor
and ACD statistics report features.
Integration with 3rd Party Solution
2,400 port
100 ~ 600Port
50 ~199Port
By License
" Seamless scalability by license "
iPECS UCP provides integration with 3rd party solutions for hospitality
and healthcare industries. iPECS UCP provides a cost-effective way
to use the existing solution with high compatibility. Generally, direct or
middleware integration is supported. When user has a local solution,
it can be easily integrated and offer more convenient iPECS features
than before through various middleware support. Usually it can be
integrated with diverse hospitality and healthcare solutions. With iPECS
UCP’s high compatibility, interworking with diverse local customized
solutions is possible.
Embedded Voice Mail
iPECS UCP delivers sophisticated and easy to use voice mail
services by default and seamlessly expandable as required.
Embedded voice mail channels are provided for great cost
advantages.(UCP100/600 : Max 8 channel by default) Also, many
valuable voice mail features to enhance customer interactions are
provided.(Multiple user greetings, E-mail notification, VM cascading,
Centralized or Distributed voice mail services for multi-location
businesses and Multi language service etc.) These features are
designed to increase user’s usability and productivity.
Easy Audio Conference
iPECS UCP provides a built-in audio conference bridge for
cost-effective collaboration and it can be seamlessly expanded
as required. With embedded conference features, users can
collaborate easier than ever. There are 3 types of audio conference
features. Conference Groups, pre-created conference members
can easily initiate a group call to all members. Conference Rooms,
pre-assigned conference rooms members can join the conference
room with a password at any time with any device. And lastly, Adhoc Conference as multi-party conference can be easily set-up
by the initiator. Conference room maximum is 160 groups and 32
parties per each conference.
Simplified Multiple Calls Handling
iPECS UCP provides multiple call handling for user’s seamless
communications. A desktop phone’s DSS buttons can be assigned
as a multiple calls handling button.(Max 48 buttons) With an preassigned button, users can easily handle multiple calls. For example,
when a user is busy on a call and another call is presented to the
station, the user can easily decide to answer or transfer as pop up CID
information through the pre-assigned button. When a user decides
to answer, the first call is placed on hold automatically. This feature
realize enhancement of user’s communication route, and users can
experience simple and easy seamless communication.
Simple Deployment and Management
iPECS UCP is well organized with multiple levels of user-friendly
administration tools. With an enhanced Installation wizard and
Web-admin, IT managers can deploy and manage the system
with ease. With intuitive and customizable Web-Admin, users can
program and maintain the system via local or remote connection.
In addition, an embedded system monitoring service has various
alarm services. System alarm events and in-advance alerts can be
notified to a pre-assigned email so that the system can be managed
in an appropriate way.(Alarm from external alarm relay contacts,
Emergency call notification, Bath alarm, Fault information, Capacity
full and License expiration etc.)
Multi-Tier Mobility and Mobile Extension
By License
UCP100
UC Integration >
3
As modular all-IP architecture, iPECS UCP enables flexible
and cost-effective multi-site deployment with industry-unique
architecture. T-NET(Transparent networking) is up to 100 call
servers for local and geographical survivability with PSTN failover.
Intelligent gateway modules can be deployed at any locations. And
high reliability with server redundancy and power redundancy is
provided for seamless communication.
iPECS UCP is maximized for mobility solutions. Users can construct
multiple mobility solutions for both in and out of the office considering
the office environment. In the office, IP DECT, DECT and Wi-Fi phones
are available. And out of the office, iPECS UCS mobile client covers
rich communications features for mobile workers. In addition, Mobile
extension feature is provided for seamless communications and ease
of use. Through Mobile extension, calls can be seamlessly and easily
moved back and forth between desk phone and mobile phone.
4
iPECS UCS Introduction
iPECS UCS Main Features
iPECS UCS provides UCS standard for SME and UCS premium for enterprise businesses. As all features
are designed for a business size, customers can experience an efficient investment as their business grows.
iPECS UCP provides various UC solution features with built-in or external type
UCS Server and Client.
iPECS UCS Highlight
UCS Standard
(Built-in)
Rich
Presence & IM
High quality
Video
Conferencing
MS Outlook
Integration
Multi Device
Connection
No additional H/W
server and installation
Mobile presence and
personal status
Max nine party video
conference, sharing
for document, desktop,
and application
MS Outlook calendar
integration and click to
call from MS Outlook
Desktop : Win/Mac
Mobile : And/iOS
Integrated Presence
Instant Message(Win/Mac)
iPECS UCS features are dependent upon Standard or Premium version.
For more details, refer to below table.
iPECS UCS server types
►Type 1
UCS Standard(Built-in)
Desktop
Client *
UCS
Standard
◦ Built-in UCS Server in UCP
◦ Cost saving for H/W server & OS
Conference
Member add
(Drag & Drop)
Mobile
Client
Phone
Audio Call & Conference(Win/Mac)
UCP
►Type 2
UCS Premium(External)
Desktop
Client *
UCS
Premium
◦ External UCS server
◦ Advanced features and collaboration tools
Mobile
Client
Phone
Integrated Presence
Video Call & Conference
• Instant decision on reachability by status color
• Build face to face conference at anytime, anywhere
• Save time and cost through real-time communications with people • Maximum 9 party, 8 group video conference
who are available for collaboration
• Integrated DND setting is available for both iPECS UCS client and UCP
desk phone at the same time
* Desktop Client : There are two types of client according to provide call feature or not.
Conference
Member add
(Simple Click)
• Video resolution : QCIF, CIF, VGA, 4CIF(704 x 480/576)
• Ad-hoc conference
• Meet-me conference and e-mail notification
• Application sharing during conference
Instant Messaging, SMS and Note
UCS Standard vs UCS Premium
Features
Standard Call Control
Windows
Standard
Mac
UCP 100
Max Registration&
UCP 600
Concurrent Login
UCP 2400
Windows
Premium Call Control
Mac
Windows
Windows
• Presentation mode(1:32)
• Various chatting mode(1:1, 1:N, Ad-hoc)
Premium
Mac
• Remote monitoring, still shot
Mac
• Inviting others by drag and drop
100
199
• Packet encryption by AES
Click to Call
200
600
400
2,400
• Send and receive text message to other internal iPECS system or • Easy dialing in web and windows application
Presence
O
O
O
O
O
O
O
O
Presence Registration
50
50
50
50
200
200
200
200
IM
① Capturing numbers by mouse dragging
external SMS users
• Leave a note for offline iPECS UCS user
② Call in the Quick Call Control Bar or the Call Assistance
1:1
1:1
1:1
1:1
1:N
1:N
1:N
1:N
Audio Call
-
-
O
O
-
-
O
O
Video Call
-
-
O
-
-
-
O
-
Audio Call & Conference
Call Control
Click to Call
O
-
O
-
O
-
O
-
Call Control
O
O
O
O
O
O
O
O
<Audio Call>
• Call control in bound desk phone on iPECS UCS desktop client
Visual Voice Mail
O
O
O
O
O
O
O
O
• Call popup : Display caller’s information based on CID
• Most call control function can be executed by one click or Audio Conference Manager
O
O
O
O
O
O
O
O
Active Directory Synchronization
-
-
-
-
O
O
O
O
Single Sign On
-
-
-
-
O
-
O
-
• Call memo : Noting important information during a call
CRM Integration
O
-
O
-
-
-
Contact
-
MS Exchange Integration
-
-
-
-
-
O
Contact
/Schedule
O
-
Contact
O
Contact
/Schedule
O
Organization Chart
-
-
-
-
O
O
9 Party Video Conference
-
-
-
-
-
Collaboration
-
-
-
-
O
MS Outlook Synchronization
5
• MS Outlook popup : Display caller’s contact information
-
<Audio conference>
-
• Based on built-in audio conference system
O
O
• Easy conference building by graphical user interface and -
O
-
-
O
-
-
drag and drop(Answer/Drop/Deny/Transfer/Hold/Park)
in MS Outlook based on CID
drag and drop
Visual Voice Mail
• Automatic synchronization with system voice mail board
• Non serial access to a message
• Supporting in desktop client and mobile client
• Conference control features : Invite, Remove, Mute, Changing Master, Record
6
Applications for Business Performance
Every business has different communications needs and meeting these needs is critical for your business
communications solution. iPECS UCP offers various applications and mobile clients for you to fulfill the
different needs and requirements of your business.
Drag &
Drop
iPECS Attendant Office
Web push
IP based Attendant application for quick and easy call handling
Whiteboard
• Easier management of call handling : Ease of use for an attendant,
Quick and easy call handling with simple clicking or drag and drop
• Wait time and priority based call handling with caller information
• Phone and status presence based call routing
Call Transfer
Collaboration
• Embedded IP softphone : Various call features of iPECS platform
iPECS Attendant(Office)
• Directory service/phonebook management
• Productivity enhancement features :
Video call, Conferencing, Call recording, Text messaging, E-mail notice,
Emergency call monitoring, etc.
Account Creation and Maintenance
Collaboration
iPECS Hotel PMS(iPECS Attendant Hotel)
• User creation only one time in PBX
• More effective and productive work with outhers
Hotel solution optimized for small to medium sized hotels
• Automatic user synchronization with Active Directory
• File Send
• Effective front desk and staff work
• Maintain the information consistency with Active Directory
• Program sharing
• Maximize guest service
- Application : Sharing documents, spreadsheets, presentations and MS Outlook Synchronization
• Web push : Sharing web page address
• Contacts registered to MS Outlook are synchronized to iPECS UCS • Whiteboard : Sharing drawings and free-form text
users’ private directory
users from the iPECS UCS
• Easy dialing phone number on MS Outlook contact
• Productivity features :
- Desktop : Sharing desktop screen
• Synchronization with MS Outlook contact and schedule
• If private option is activated, the schedule is not opened to the shared
• Effective Call Management
drawing in real time
iPECS Hotel PMS
(iPECS Attendant Hotel)
Supporting Multiple Call Server
iPECS IPCR
• Integrated UC management for multiple call servers
Optimized and integrated IP Call Recording solution
• Register more than 2 call servers to one iPECS UCS server
MS Exchange Server Integration
• MS Outlook schedule synchronization with or without
iPECS UCS login
• Share user’s presence registered at different call server
• Simple and cost effective solution designed by a single vendor
Client Virtualization
• Powerful value added features
• Option 1 : Integration with local MS Outlook client
• iPECS UCS Server : Runs on VMWare, Citrix and MS Hyper-V
• Option 2 : Synchronization between MS Exchange server
• iPECS UCS Windows Client : Runs on VMWare, Citrix and iPECS UCS server
- Single IP connection for all call and all terminal recording
- Cost effective single server call recording
- Voice packet encryption and call recording at the same time
- Flexible deployment without limiting functionality
- Agent monitoring
- Remote maintenance and automatic alarming
and MS Remote Desktop Service
iPECS IPCR
Organization chart
Active Directory based Single Sign On
• Hierarchy tree view in organization table
• Login to iPECS UCS without inputting ID and Password
• Member’s presence status
• Improves customer satisfaction by quick and simple login process
• Diverse view modes of organization chart
• Use the same as the account of Active Directory
• Immediate organization refresh manually
• Periodic organization update by time setting
• Searching user by text
- Easy dialing of selectable number from Windows applications
- Show dialed call log up to 10
- Exit/Setup only through the icon in Windows tray
- Setup dialing information
- Multi language support
Salesforce.com, LDAP, etc.)
• Dialing(Click call) straight from your CRM, accounts package, • Simultaneous search of multiple address books
7
• Click to call from any selectable number in Windows application
• Support integration with wide range of CRMs(MS Dynamics CRM, website or any desktop application
- Users can easily access the recording files over web browser
- Intuitive graphical display
- Powerful statistics features with real time graphic view and search options
- User base access level management
Standard windows application for easy dialing
CRM Integration
• Show name of caller in preview window and CRM screen pop-up
• Intuitive user interface
iPECS ClickCall
• Member view table customization
• Member sort by IM, phone status and so on
- Various Hotel features
- Various and quick alternative contacts
- Local language support
- Flexible and configurable layout and user interface
- Statistic report and Snapshot of group monitoring
iPECS ClickCall
• Call control client without voice module
• Easy installation : Simple call client without dedicated server
8
Terminals
iPECS CCS
Multi-channel IP Contact Center solution
• Contact Center solution integrated with iPECS platforms
- Seamless and tighter integration with iPECS UCP
- Constant development path for iPECS CCS
- Valuable packaging with other applications
- iPECS IPCR is provided for a call recording
iPECS CCS
• Best suite for small and medium sized Contact Center
- Cost effective bundles for basic contact center with iPECS Platforms
- Easy installation and operation with intuitive and simple functions
iPECS UCP supports an extensive range of terminals such as Digital and IP phones, SIP phones, DECT,
and Mobile Client. These terminals are designed for business users who require a range of feature-rich
telephony devices to match your constantly changing business needs. iPECS UCP gives you access to a
large portfolio of terminals and clients to suit your unique business telephony needs.
IP Phones
• Benefits of all software solution
- Software based media processing through SIP
- No PSTN media interface card
• Next generation single multimedia solution
- Email, Voice Mail, Fax, Web chat
- Social interface(Twitter, Facebook)
- Multimedia outbound Tele-Marketing
iPECS Report Plus
Real-time monitoring and reporting for small sized Contact Centers
• Call distribution based on built-in ACD functionalities of call server
iPECS Report Plus
• Saving and displaying call accounting and ACD data generated from
LIP-9071
LIP-9070
LIP-9040
LIP- 9030
LIP- 9020
• 7 inch LCD with Touch screen
• HD Video call
• Gigabit support
• Built-in Camera
• Bluetooth/Wi-Fi dongle support
• Built-in HDMI interface
• NFC Tagging support
• Android OS
• 7 inch TFT color touch LCD
• WVGA resolution
• Soft flexible buttons : 30
• Gigabit support
• 1.3M pixel CMOS camera
• Video calls with iPECS video
clients
• Android OS
• 8 Line Gray graphic LCD with
White backlit
• 36 Programmable feature key
with LCD underlay and
3 color LED
• PoE(802.3af) Support
• Open VPN
• LLDP-MED/802.1x Security
• 10/100/1000BASE-T 2 ports
• 6 Line Gray graphic LCD with
White backlit
• 24 Programmable feature
key with
3 color LED
• PoE(802.3af) Support
• Open VPN
• LLDP-MED/802.1x Security
• 10/100/1000BASE-T 2 ports
• 4 Line Gray graphic LCD with
White backlit
• 10 Programmable feature key
with 3 color LED
• PoE(802.3af) Support
• Open VPN
• LLDP-MED/802.1x Security
• 10/100/1000BASE-T 2 ports
LIP- 9010
LIP- 9002
LIP-8050E
LIP-8040E
LIP-8024E
• 3 Line Gray graphic LCD White
backlit
• 5 Programmable feature key
with 3 color LED
• PoE(802.3af) Support
• Open VPN
• LLDP-MED/802.1x Security
• 10/100BASE-T 2 ports
• 2 Line Gray graphic
• 4 Programmable feature key
with LED
• PoE(802.3af) Support
• Open VPN
• LLDP-MED/802.1x Security
• 10/100 BASE-T 2 ports
• 4.3” Wide Color Graphic screen
• 5 Programmable feature keys
• USB interface
• LLDP-MED/802.1x/EAP-MD5
• VLAN, Open VPN support
• Gigabit support
• Informative 9 Line backlit LCD
• User programmable 10 feature
keys with LCD labeling
• BLF information with triple color
LED
• Professional headset integration
via RJ11
• LLDP-MED/802.1x
• Open VPN support
• Gigabit support
• 4 Line backlit LCD
• User programmable 24 feature
keys
• BLF information with triple color
LED
• LLDP-MED/802.1x
• Open VPN support
• Gigabit support
LIP-8012E
LIP-8008E
LIP-8002E/AE
LIP-9048DSS
9070 DSS48
• 3 Line backlit LCD
• User programmable 12 feature
keys
• BLF information with triple
color LED
• Gigabit support
• High quality voice codecs
• Enhanced quality conference call
• LLDP-MED/802.1x
• Open VPN support
• 4 Line LCD
• User programmable 8 feature
keys
• BLF information with triple
color LED
• Enhanced quality conference call
• High quality voice codecs
• LLDP-MED/802.1x
• 2 Line LCD, Grey scale graphic
display
• User programmable 4 feature
keys
• LLDP-MED
• LIP-8002E(PoE support)
LIP-8002AE(Adapter support)
• Support : LIP-9020/30/40/71
• Flexible button :
48 with 3 color LED
• Underlay type : Paper
• DSS connection : Up to 2
• Support : LIP-9070
• Flexible button : 48
• Underlay type : Paper
• DSS connection : Up to 2
call server
• Real-time information display for supervisor and management
• Personal statistics for agent reporting and performance review
• iPECS IPCR is provided for a call recording
iPECS RCC Gateway - MS Lync/SfB Integration
Cost effective solution to use iPECS voice in MS Lync/SfB
• 2 types of iPECS RCCV client
- RCCV-RCC(Remote Call Control), RCCV-VC(SIP Voice Client)
• RCC Mode for desktop phone call control solution : MS Lync/SfB with iPECS
RCCV Client and desktop phone
- Remote call control for iPECS desktop phones in iPECS RCCV Client
- Desktop phone status updated to MS Lync/SfB presence
iPECS RCC Gateway - MS Lync/SfB Integration
• VC Mode for SIP voice communication solution : MS Lync/SfB with iPECS
RCCV Client
- iPECS RCCV Client as a SIP extension
- No iPECS RCC Gateway needed
- MS Lync/SfB calls for MS Lync/SfB clients
- iPECS RCCV Client soft phone status updated to MS Lync/SfB presence
iPECS NMS
A powerful web based Network Management tool designed to
improve operation efficiency, permit rapid response to system alarms,
and access remote, use statistics and alarm notification
• Fault management and real time system monitoring
• Web based client access
iPECS NMS
9
• Traffic statistics
10
LIP-9024LSS
LIP-9024DSS
LIP-9012DSS
LIP-8048DSS
LIP-8040LSS
LDP-9008D
LDP-7024LD
LDP-7024D
LDP-7016D
LDP-7008D
• Support : LIP-9020/30/40/71
• Flexible button : 12 with 3 color
LED and 2 page button
• Underlay type : LCD
• LSS connection : 1
• Support : LIP-9020/30/40/71
• Flexible button :
24 with 3 color LED
• Underlay type : Paper
• DSS connection : 1
• Support : LIP-9020/30/40/71
• Flexible button :
12 with 3 color LED
• Underlay type : Paper
• DSS connection : 1
• Support : LIP-8012E/24E/
40E/50E
• Flexible button : 48
• Underlay type : Paper
• DSS connection : Up to 4
• Support : LIP-8012E/24E/
40E/50E
• Flexible button : 40
• Underlay type : LCD
• LSS connection : Up to 4
• 2 Line LCD
• 7 Flexible buttons
• 8 Programmable buttons
• Wall mountable
• Enhanced high quality
conference calling
• Flexible desktop configuration
options via tilting handset
• 9 Line LCD
• 24 Flexible buttons
• 7 Fixed buttons
• 3 Soft buttons
• Navigation button
• Additional device port
for SLT/FAX
• Call recording
• Speaker phone
• Wall mountable
• Optional Bluetooth
• 3 Line LCD
• 24 Flexible buttons
• 7 Fixed buttons
• 3 Soft buttons
• Navigation button
• Additional device port
for SLT/FAX
• Call recording
• Speaker phone
• Wall mountable
• Optional Bluetooth
• 3 Line LCD
• 16 Flexible buttons
• 7 Fixed buttons
• 3 Soft buttons
• Navigation button
• Additional device port
for SLT/FAX
• Speaker phone
• Wall mountable
• 2 Line LCD
• 8 Flexible buttons
• 5 Fixed buttons
• Speaker phone
• Headset Jack
LIP-8012LSS
LIP-8012DSS
LIP-9000BTMU
E-BTMU(Bluetooth Dongle)
EHSA (Electronic Hook Switch Adaptor)
LDP-7004D
LDP-7004N
LDP-9248DSS
LIP-9024DSS
LIP-9012DSS
• Support : LIP-8012E/24E/
40E/50E
• Flexible button : 12
• Underlay type : LCD
• LSS connection : Up to 2
• Support : LIP-8012E/24E/
40E/50E
• Flexible button : 12
• Underlay type : Paper
• DSS connection : Up to 2
• Support : LIP-9010/20/30/40
• Optional module
• Bluetooth V2.1+EDR
• Support smart phone and
headset
• Support : LIP-8000E Series
• Optional module
• Bluetooth v2.1 + EDR
• Support smart phone and
headset
• Support : LIP-9040/30/20/10
• Compatible with Plantronics
and Jabra
• Package of EHSA&Foot stand
• 1 Line LCD
• 2 Flexible buttons
• 5 Fixed buttons
• OHD(On-hook Dialing)
• Message waiting lamp
• 2 Flexible buttons
• 5 Fixed buttons
• OHD(On-hook Dialing)
• Message waiting lamp
• Support : LDP-9224DF/24D
• Flexible button : 48 with
3 color LED
• Underlay type : Paper
• DSS connection : Up to 2
• Support : LDP-9240D/24DF
• Flexible button : 24 with
3 color LED
• Underlay type : Paper
• DSS connection : 1
• Support : LDP-9240D/24DF
• Flexible button : 12 with
3 color LED
• Underlay type : Paper
• DSS connection : 1
LDP-9048DSS
EHSA(Electronic Hook Switch Adaptor)
• Support : LDP-9030D
• Programmable button : 48
• Underlay type : Paper
• DSS connection : Up to 5
• Support : LDP-9240D/24DF/24D
• Compatible with Plantronics
and Jabra
• Package of EHSA&Foot stand
Digital Phones
DECT Phones
Wi-Fi Phone
LDP-9240D
LDP-9224DF
LDP-9224D
LDP-9208D
LDP-9030D
GDC-800H(IP DECT)
GDC-500H
GDC-480H
WIT-400HE
• 320 X 144 graphic LCD with
backlit
• 12 Flexible buttons
(Dual LED, 12 X 2)
• Full duplex speaker phone
• Support DSS button kit
• Support EHS
• 192 X 36 graphic LCD with
backlit
• 24 Flexible buttons(Dual LED)
• Full duplex speaker phone
• Support DSS button kit
• Support EHS
• 3 X 24 character LCD without
backlit
• 24 Flexible buttons(Dual LED)
• Half duplex speaker phone
• Support DSS button kit
• Support EHS
• 2 X 24 character LCD without
backlit
• 8 Flexible buttons(Dual LED)
• Half duplex speaker phone
• No Support DSS Button Kit
• 3 Line LCD with high visibility
backlighting
• 7 Flexible buttons
• 30 Programmable buttons
• 3 soft keys
• Wall mountable
• More extension handling with
optional DSS
• Product set : GDC-800H
(Handset), GDC-800Bi(Base),
and GDC-800R(Repeater)
• 2 inch color LCD with backlight
• Polyphonic ringtone
• 25 call list storage capacity
• 100/200 phonebook
(Local/Central)
• Emergency key
• Duplex speaker phone
• Headset jack
• 16 languages
• Product set : GDC-500H
(Handset), GDC-600BE/B,
GDC-400B(Base)
• 2 inch color LCD
• Max 24 Cells, 6 Calls/Cell
(600BE)
• Scanning 5 base stations as
candidates for handover
• Bluetooth support
• Emergency button
• 7 languages
• Product set : GDC-480H
(Handset), GDC-600BE/B,
GDC-400B(Base)
• 2 inch color LCD
• Max 24 Cells, 6 Calls/Cell
(600BE)
• Scanning 5 base stations as
candidates for handover
• Emergency button
• 7 languages
• 2 line, 2” color LCD(176 X 220)
• 802.11 b/g, 802.11e for WLAN
QoS
• Supporting iPECS system call
features
• G.722 wideband codec support
for better voice
• PTT for group announcing, SMS
• Seamless handover between
cells during talk
11
12
iPECS UCP Network
System Capacity
Category
UCP100
Main cabinet
PSTN
Wireless
LGCM4/8
WIT-400HE
Web based
administration
WTIM4/8
GDC-480H/
500H/IP DECT
UC & Application
iPECS UCP
BRIM2/4
GDC-600BE
50
100
600
Max
199
600
2,400
Extension
199
600
2,400
CO/IP Line
199
600
998
Standard
2FXS(SLT)
-
-
Option
4CO or 2BRI or 4BRI
-
-
Built-in VoIP*
2~6
6
-
Built-in VoIP Expansion**
16
24
-
w/ License(8 ch increment)
System Max
199
600
998
6/10/14/18
6/18
-
w/ VOIM
VoIP DSP channels can be
assigned to the MCIU,
2 VoIP = 4 Conf channels
Integrated
Telephony ports
VoIP Channel
iPECS UCS
Miscellaneous Functions
Internet/
VoIP
Office
VCIM
VOIM8/24
Built-in Audio Conference
Built-in VM(UVMU)
iPECS Attendant
External VM(UVM)
SMDR
Basic
8 ch/4 hrs
8 ch/6 hrs
-
Max
8 ch/14 hrs
8 ch/16 hrs
-
Basic
8 ch/50 hrs
Max
16 ch/200 hrs
UVM per system
ES8GP
IP Phone
Voice Mail
iSMDR
PMS
Music Source
CTI
SLTM4/8/32
Paging
Digital Phone
200
400
UCS Premium clients
199
600
2,400
BHCC
54,000
Attendant
Up to 50
Serial Port(RS-232C)
1
USB(3.0) Host Port
1
System Components
Item
UPS
UCP600
Unified Communications Platform Server 600, Basic 100, Up to 600 port
UCP2400
Unified Communications Platform Server 2400, Basic 600, Up to 2,400 port
COIU4
4 port Central Office Interface Unit daughter board for UCP100
BRIU2/4
2/4 port Basic Rate Interface Unit daughter board for UCP100
VCIM*
VoIP/Audio Conference Module
VOIM8/24
8/24 ch VoIP Interface Module
LGCM4/8
4/8 port Analog CO Interface Module
BRIM2/4
2/4 BRI(4/8 ch) Interface Module
PRIM
1 port PRI(30 ch) Interface Module
iPECS NMS
CMU50PR
Call Metering Unit(50/PR) for UCP-LGCM4/8
T-Net/Networking
(IP/Qsig)
CMU12/16
Call Metering Unit(12K/16K/PR) for UCP-LGCM4/8
DTIM8/24
8/24 port Digital Line Telephone Interface Module
SLTM4/8/32
4/8/32 port Single Line Telephone Interface Module
UCP Call Server
iPECS Report Plus
MCIM
Trunk Gateway
CALL
Door Phone
IP Phone
3rd Party SIP Phone
Door Open
Fidelio I/F
MS Lync/SfB
Router
(iPECS RCCV Client)
Branch Office
SOHO Office
Mobile User
Extension Gateway
* 64 DSP channels by default and expandable upto 128 DSP channels
VoIP and Audio Conference can be mixed use. 1 VoIP channel uses 2 DSP channels and 1 Audio Conference channel uses 1 DSP channel
Specifications
Item
Module AC/DC Adapter
SLT
PSTN
FAX
SLTM
4/8/32
IP Phone
Keyset AC/DC Adapter
iPECS UCS
PSU
LGCM 4/8
iPECS UCS
IP Phone
Operating Environment
Dimension
iPECS UCS
Weight
13
Description
Unified Communications Platform Server 100, Basic 50, Up to 199 port
Alarm Detector
Multi-Media
Conference
Model
UCP100
iPECS CCS
DTIM8/24
30
100
* In-band/Out-band SIP, Transcoding, Networking, Remote IP Phone/Devices
** Out-band SIP, Networking, Remote IP Phone/Devices
*** MCIM supports 4-32 party conferencing
Loud Bell
SLT
w/ License
UCS Standard clients
iPECS IPCR
UVM
w / License
100
MCIM*** per system
Remote Web based
administration
Remark
10th slot for PSU
Basic
PRIM
ISDN
UCP2400
10 Slot
System channel
iPECS UCS
UCP600
Description
Specification
AC Voltage Input
100~240VAC +/- 10% @ 50/60Hz
AC Current Input
1.0 amps
DC Output
48 VDC @ 0.8 amps
AC Voltage Input
100~240VAC +/- 10% @ 50/60Hz
AC Current Input
0.2 amps
DC Output
48 VDC @ 0.3 amps
AC Voltage Input
100~240VAC +/- 10% @ 50/60Hz
Fuse
T6.3, AC250V
DC Output
48 VDC, 5.3 amps/5VDC @ 1 amps
Temperature
0( C) - 40( C)/32( F) - 104( F)
Humidity
0 - 80%(Non-condensing)
Standard Gateway Module
38.8 mm(W) x 230 mm(H) x 194.5 mm(D)
Main Cabinet, Enhanced
440 mm(W) x 265.6 mm(H) x 318.2 mm(D)
19” Rack Mount modules
436.6 mm(W) x 53 mm(H) x 318 mm(D)
Standard Gateway Module
1.5 Kg
Main Cabinet, Enhanced(with PSU module)
7.78 Kg(9.32 Kg)
19” Rack Mount modules
4.32 Kg
o
o
o
o
14
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