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Version 1.0
© 2012 Devolutions inc.
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Remote Desktop Manager Server (Version 1.0)
Table of Contents
Foreword
Part I Getting Started
0
4
1 What is
...................................................................................................................................
Remote Desktop Manager Server?
4
2 Features
................................................................................................................................... 5
3 System...................................................................................................................................
Requirements
6
Part II Management
8
1 Remote
...................................................................................................................................
Desktop Manager Server Console
8
2 Web Client
................................................................................................................................... 9
3 Authentication
................................................................................................................................... 11
4 User Management
................................................................................................................................... 12
5 Security
...................................................................................................................................
Group Management
13
6 Role Management
................................................................................................................................... 15
Part III Installation
19
1 Installing
...................................................................................................................................
Remote Desktop Manager Server
19
2 Upgrade
...................................................................................................................................
Remote Desktop Manager Server
25
Part IV How To
28
1 Configure
...................................................................................................................................
Client Data Source
28
2 Configure
...................................................................................................................................
Microsoft SQL Server
28
3 Configure
...................................................................................................................................
SSL
29
Part V FAQ (Frequently Asked Questions)
35
Part VI Technical Support
37
Part VII Follow Us
39
Index
0
© 2012 Devolutions inc.
Getting Started
Part
I
4
Remote Desktop Manager Server (Version 1.0)
1
Getting Started
1.1
What is Remote Desktop Manager Server?
Description
Remote Desktop Manager Server is a self-hosted repository for storing and sharing
remote connections, virtual machines and sensitive information. Used in combination
with the Remote Desktop Manager Client, it extends its capabilities to create an
Enterprise wide high-end data store.
To learn more about our other products and their differences, consult this document
here.
Highlights
High-end security server for your company
Share your sessions with multiple users
Can be deployed online or internally
Support Windows authentication and Active Directory group management
Client and server side caching optimization
Includes Remote Desktop Manager Enterprise client (global license)
100% compatible with the SQL Server data source
Free 30 days trial
Web Interface
© 2012 Devolutions inc.
Getting Started
Rem ote Desktop Manager Server w eb login page
1.2
Features
Features
Maximum session count
Database connection
Descriptions
Unlimited
Behind server
Caching
Server caching
Client-side caching
X
X
Multi-user suppport
X
Windows authentication (Active Directory)
X
Group integration (Active Directory)
X
Security management
Built-in Database user support
Security group
Role management
Per session security access (view, edit,
delete)
Custom database encryption with pass
phrase
Per user setting / credential custom values
Per machine setting / credential custom
values
Connection logs
© 2012 Devolutions inc.
X
X
X
X
X
X
X
X
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Remote Desktop Manager Server (Version 1.0)
Session document attachments: Word, Excel,
PDF, Visio ...
Includes a Remote Desktop Manager client
license
1.3
X
Global
System Requirements
Minimum Requirements
Windows 7, Windows Vista, Windows Server 2008
Microsoft .NET Framework 3.5
800MHz processor
512MB RAM
1024 x 768 screen resolution
500+ MB hard drive space
Softwares
Microsoft SQL Server 2008/2012 (Express edition is supported)
IIS 7.0 or better
© 2012 Devolutions inc.
Management
Part
II
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Remote Desktop Manager Server (Version 1.0)
2
Management
2.1
Remote Desktop Manager Server Console
Console
1. Run Remote Desktop Manager using "Run as Administrator"
2. Tools -> Remote Desktop Manager Server Console
Menu
Rem ote Desktop Manager Server Console
Actions
New
Modify
Delete
Upgrade
© 2012 Devolutions inc.
Management
Manage Users
Manage Groups
Manage Roles
View web client
2.2
Web Client
Remote Desktop Manager Web Client
Start web client and login
Web client
View/Modify Sessions
© 2012 Devolutions inc.
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Remote Desktop Manager Server (Version 1.0)
View /Modify sessions
View/Modify Users
View /Modify users
View/Modify Security Groups
View /Modify security groups
© 2012 Devolutions inc.
Management
11
View/Modify Account
View /Modify account
2.3
Authentication
Remote Desktop Manager Server supports multiple authentication modes.
Authenticate with built-in user
The ASP.NET membership framework is used to authenticate the user with its hashed password in the
database.
Authenticate with domain user
The domain is used to authenticate the user.
The domain authentication is the most secure, flexible and easiest to manage. No need to sync users
between the domain and Remote Desktop Manager Server. On first use of the Remote Desktop Manager
Server data source the user will be created and be given access rights according their role in the
organization as defined on the domain. Make sure you configure appropriate rights to your domain roles
in Remote Desktop Manager Server.
Authenticate with local machine user
The application allows a local user to be authenticated unto the server.
© 2012 Devolutions inc.
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2.4
Remote Desktop Manager Server (Version 1.0)
User Management
Description
With the Remote Desktop Manager data source, you can create users and give them security access.
You must be administrator of the database to create users and assign rights. The user administration is
available from the menu in File > Administration->Users or from the Remote Desktop Manager
Console when executed locally on the server.
Edit the data source users
Adding a User
If you wish, you can create a user linked to a domain or a built-in user. Domain user are created
automcatically the first time the log-on. They don't have any rights except what is public.
© 2012 Devolutions inc.
Management
13
User dialog
The integrate security is used to use a domain user.
Linking a Security Group to a User
In the user dialog, you can check or uncheck any groups. A user with administrator rights has access to
all of the configured sessions from all groups.
Linking a Role to a User
Role are assigned when the user is authenticated from the Domain.
2.5
Security Group Management
Description
Security Groups are used to classify sessions and restrict access to certain users. There is no direct
relationship between Active Directory and Security Groups. By default, every session is created without
security groups, and is visible to all connected users. You can give access to a group for a user or a
role.
© 2012 Devolutions inc.
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Remote Desktop Manager Server (Version 1.0)
Steps:
1.
2.
3.
4.
Create the security groups
Assign the security group to the session
Create the required users
Link the security group to a user
Notes: All sessions without security groups are considered public.
Creating Security Groups
Security groups are created from the menu in File > Administration->Security Groups.
Edit the data source security groups
Enter a name and a description for the security group. The name must be unique
Security group dialog
© 2012 Devolutions inc.
Management
15
Assigning a Security Group to a Session
Security groups can be assigned to sessions using the session's property window. Each session can
only have one security group assigned.
Session configuration - security group
2.6
Role Management
Description
Role management is only available when the Domain authentication is enable. This allow the server to
link an Active Directory group to a role in RDMS. All the role settings are applied to the user.
Edit the data source roles
Roles can be edited from the Remote Desktop Manager Console locally on the server or from a remote
data source by using the menu File->Administration->Roles
© 2012 Devolutions inc.
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Remote Desktop Manager Server (Version 1.0)
Role editor dialog
When adding a new role, make sure to include the domain and the exact Active Directory name
separated by slash. For example:
TIP
To verify all the loaded roles, inherited rights or the authentication method from the client, use the menu
File->My Data Source Information
© 2012 Devolutions inc.
Management
Data source inform ation dialog
© 2012 Devolutions inc.
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Installation
Part
III
Installation
3
Installation
3.1
Installing Remote Desktop Manager Server
19
On the Server Machine
1. Download and install Remote Desktop Manager client 7.0 or better. Download here
2. Make sure IIS is installed with all the ASP.NET requirements.
ASP.NET requirem ents
3. Install Microsoft SQL Server 2008/2012 (Express edition is supported). Download here
4. Execute Remote Desktop Manager Client with admin privileges (run as administrator) on the
server machine.
5. From the menu Tools > Remote Desktop Manager Server Console, open the Remote Desktop
Manager Server console.
6. Deploy a new server instance.
© 2012 Devolutions inc.
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Remote Desktop Manager Server (Version 1.0)
New server instance
7. Configure the server with the name settings and authentication mode.
Authentication m ode
For more information see Authentication
© 2012 Devolutions inc.
Installation
8. Enter a serial or request a trial.
9. Configure the email setting.
Em ail settings
10.Make sure that the ASP.NET State service is started or set to automatically start.
© 2012 Devolutions inc.
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Remote Desktop Manager Server (Version 1.0)
Auto start ASP.NET State service
11.Select a zip file or use the automatic download. Choose a destination folder and an IIS virtual
directory name.
© 2012 Devolutions inc.
Installation
23
Server settings
12.Enter the database settings and create the database. You can reuse an existing database from a
Remote Desktop Manager SQL Server data source and just upgrade it. It’s 100% compatible.
© 2012 Devolutions inc.
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Remote Desktop Manager Server (Version 1.0)
Database settings
13.Execute the final step and deploy the server.
14.You can test the server installation by opening the url in IE. e.g.: http://127.0.0.1/RDMS.
15.Configure users and security groups and add at least one administrator user (see more here)
User m anagem ent
© 2012 Devolutions inc.
Installation
25
16.Configure the server data source on all your client machines (see more here)
.
Client Data Source settings
3.2
Upgrade Remote Desktop Manager Server
Upgrade
1.
2.
3.
4.
Open the Remote Desktop Manager Server console
Select the server
Click the Upgrade button
Select upgrade source
© 2012 Devolutions inc.
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Remote Desktop Manager Server (Version 1.0)
Upgrade source
5. Next
6. Upgrade
Upgrade com pleted successfully
© 2012 Devolutions inc.
How To
Part
IV
28
Remote Desktop Manager Server (Version 1.0)
4
How To
4.1
Configure Client Data Source
Create Remote Desktop Manager Server data source
1.
2.
3.
4.
Select File -> Data Sources.. menu
New Data Srouce
Select the Remote Desktop Manager Server data source
Specify settings
Data source settings
Notes
If the server is configured to only allow SSL make sure you specify https://...
4.2
Configure Microsoft SQL Server
On the Server Machine
1. Install or unzip Remote Desktop Manager Enterprise on the machine
2. Install Microsoft SQL Server or Microsoft SQL Server Express (this version is free) with the
administrator user named "sa" (mixed mode authentication). Learn more at
http://remotedesktopmanager.com/remotedesktopmanager/Home/Download
© 2012 Devolutions inc.
How To
29
To create the Remote Desktop Manager database, you must use the user "sa" because domain
users are not currently supported
Make sure to remember the SQL Server instance name, as you will need it for the connection
Microsoft SQL Server 2000 and Microsoft SQL Server 2005 is not supported by Remote Desktop
Manager
3. Use your administrator user "sa" in Remote Desktop Manager to create an empty database
To create an empty database, go to File->Data Sources
Configure the connection with the user "sa" and test the connection
Click the button "Create Database"
4. Microsoft SQL Server ports are blocked by default, so follow this link to open the necessary ports and
firewall: http://support.microsoft.com/kb/914277
5. Create and configure security access for any other user needed in Remote Desktop Manager (menu
File > Administration > Users)
6. This database can now be used with Remote Desktop Manager Enterprise and Remote Desktop
Manager Server as well
4.3
Configure SSL
Import Certificate or Create Self-Signed Certificate
1. Select the server node in the tree view and double-click the Server Certificates feature in the list
view:
Server certificates
© 2012 Devolutions inc.
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Remote Desktop Manager Server (Version 1.0)
2. Click Import Certificate... in the Actions pane Or Click Create Self-Signed Certificate... in
the Actions pane.
Follow the w izard
Create an SSL Binding
1. Select the web site in the tree view.
Select w eb site
2. Click Bindings... in the Actions pane. This brings up the bindings editor that lets you create,
edit, and delete bindings for your Web site. Click Add... to add your new SSL binding to the site.
Add binding
3. Select https in the Type drop-down list. Select the self-signed certificate you created in the
previous section from the SSL Certificate drop-down list and then click OK.
© 2012 Devolutions inc.
How To
Define https binding
4. Now you have a new SSL binding on your site.
The new binding
Configure SSL Settings in IIS
1. Select a RDMS application in the tree view.
Select application
2. Click on SSL Settings
© 2012 Devolutions inc.
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Remote Desktop Manager Server (Version 1.0)
SSL settings
3. Configure SSL settings if you want your site to require SSL, or to interact in a specific way with
client certificates. Click the site node in the tree view to go back to the site's home page. Doubleclick the SSL Settings feature in the middle pane. Select “Require SSL” & click Apply.
SSL settings
Modify the Remote Desktop Manager Server configuration
1. Start any text editor (notepad) using right click Run as Administrator
2. Open the file "web.config" found in the Remote Desktop Manager Server install directory
3. locate this line in the file
<add key="ForceHttps" value="false" />
4. Modify value from false to true
5. Save the file
© 2012 Devolutions inc.
How To
Configure SSL Settings in RDM Client
Select File -> Data Sources
Edit the RDMS data source
Change the server url https://
© 2012 Devolutions inc.
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FAQ (Frequently
Asked Questions)
Part
V
FAQ (Frequently Asked Questions)
5
FAQ (Frequently Asked Questions)
Description
You can find the most up to date FAQs online here.
© 2012 Devolutions inc.
35
Technical Support
Part
VI
Technical Support
6
37
Technical Support
Contact US
if you've registered and paid for a license or using a trial, you can can obtain free support for Remote
Desktop Manager Server. Please email any questions or suggestions to [email protected] You
can also find answers and ask questions directly in our forums at http://forum.devolutions.net/.
© 2012 Devolutions inc.
Follow Us
Part
VII
Follow Us
7
Follow Us
Facebook
http://facebook.remotedesktopmanagerserver.com
LinkedIn
http://linkedin.remotedesktopmanagerserver.com
RSS feeds
http://rss.remotedesktopmanagerserver.com
Twitter
http://twitter.remotedesktopmanagerserver.com
YouTube
http://youtube.remotedesktopmanagerserver.com
© 2012 Devolutions inc.
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