SecureAnywhere for Mac User Guide

SecureAnywhere for Mac User Guide
User Guide
for Mac OS X
Copyright
Webroot SecureAnywhere User Guide for Mac OS X
March, 2013
© 2012-2013 Webroot Software, Inc. All rights reserved. Webroot is a registered trademark and
SecureAnywhere is a trademark of Webroot Software, Inc. All other product and company names mentioned
may be trademarks or registered trademarks of their respective owners.
Table of Contents
Getting Started
1
Installing SecureAnywhere
2
Creating a Webroot account
8
Using the SecureAnywhere interface
10
Using the main window
10
Using the menu bar
11
Responding to alerts
13
Scanning for Malware
15
Running scans
16
Viewing the latest scan results
16
Running a scan immediately
17
Managing detected threats
19
Changing the scan schedule
21
Changing the scan settings
23
Shielding Your Mac
25
Managing shields
26
Changing Realtime shield settings
30
Changing Web Threat shield settings
33
Using Web Threat protection
36
Surfing websites
36
Using search engines
37
Managing Quarantine
39
Managing quarantined items
40
Managing file detection
44
Saving a threat log
48
Managing Your Account
51
Viewing your account details
52
Activating a new keycode
54
Renewing your subscription
56
Checking for updates
58
Passwords
61
Getting started with the Password Manager
62
Using the Password Manager toolbar
66
Managing saved sites
69
Capturing login credentials
72
Capturing login credentials while in a website
72
Defining login credentials from the SecureAnywhere website
74
Logging in to saved sites
77
Logging in to sites from a browser
77
Logging in to sites from the SecureAnywhere website
78
Generating secure passwords
79
Updating site profiles
81
Exporting user names and passwords
84
Importing passwords from other applications
87
Using Form Fill profiles
89
Creating Form Fill profiles
89
Using Form Fill profiles to populate web forms
91
Editing Form Fill profiles
91
Setting Password Manager preferences
94
Using other browsers
99
Using Advanced Tools
101
Controlling active processes
102
Saving a scan log
104
Submitting a file for analysis
105
Using the System Analyzer
107
Setting Preferences
109
Setting general preferences
110
Defining proxy server settings
112
Glossary
115
Index
117
Getting Started
To get started with Webroot SecureAnywhere, see the following topics:
Installing SecureAnywhere
2
Creating a Webroot account
8
Using the SecureAnywhere interface
10
Using the main window
10
Using the menu bar
11
Responding to alerts
13
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SecureAnywhere for Mac User Guide
Installing SecureAnywhere
You can install SecureAnywhere on Mac OS X 10.7 or 10.8 and above. An Internet connection is required to
install the software.
To install the software:
1. Download the SecureAnywhere installer to your Mac.
2. Double-click wsamac.dmg to open the installer.
3. Drag the Webroot SecureAnywhere icon into the Applications folder.
4. Open the Applications folder by double-clicking the folder icon.
5. In the Applications folder, double-click the Webroot SecureAnywhere icon to begin activation.
6. In the first activation window, select a language from the drop-down box and click Next.
Note: Make sure you select the desired language. Once SecureAnywhere installs, you cannot change it.
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Getting Started
7. In the next panel, enter your keycode and click the Activate button.
Your keycode is the 20-character license that identifies your Webroot account. If you purchased the
product online, the keycode is provided in an email from Webroot. If you purchased the product in a
store, the keycode is provided in the retail box. In addition, the keycode identifies whether you purchased
a multi-user license, which allows you to install SecureAnywhere on up to three or five devices.
8. In the next panel, enter your email address and click Continue. (If you don't want to provide your email
address, you can click Cancel to skip this step. The installation continues even if you click Cancel.)
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SecureAnywhere for Mac User Guide
9. When the system prompts you to allow SecureAnywhere to make changes, enter your Apple system
password and click OK.
10. In the next panel, you can begin creating a Webroot account. You only need to create an account if you
plan to use the Password Management feature (see "Getting started with the Password Manager" on
page 62 for more information). Or, you can click Skip and create an account later.
If you click Create Account, your browser opens to the SecureAnywhere account creation page. Enter
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Getting Started
the required information and click Register Now. For more information about account creation, see
"Creating a Webroot account" on page 8.
11. In the next panel, you can install a Safari extension that allows SecureAnywhere to tag search results as
safe, questionable, or unsafe. With this extension, SecureAnywhere lets you know if a website has a
reputation for spreading malware or for phishing attempts. We recommended that you click the Install
Safari Extension button. (However, you can click Skip and install it later by turning on the Web Threat
shield, as described in "Changing Web Threat shield settings" on page 33.)
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SecureAnywhere for Mac User Guide
12. When Safari asks you to confirm the installation, click the Install button.
13. If you have the Complete or Internet Security Plus editions, Safari asks if you want to install the
extension "Webroot," which includes Password Management functions (see "Getting started with the
Password Manager" on page 62 for more information). Click Install if you want to use the Password
Management features.
A dialog opens while the Password Manager is configured to your browser.
If you installed both extensions, two Webroot icons appear in the browser toolbar. The example below
shows how the icons appear in Safari and Chrome; the icons in Firefox look slightly different. (You can
hover your mouse over the icons for pop-up descriptions.)
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Getting Started
This icon indicates that the Web Threat shield is enabled. See "Using Web
Threat protection" on page 36.
This icon indicates that the Password Management features are enabled. It is
grayed-out when you first install the extension. If you have already created an
account, you can click on the icon and enter your login credentials to begin
using Password Management. See "Getting started with the Password
Manager" on page 62.
14. When the Activation Successful screen opens, click the Scan Now button.
SecureAnywhere begins scanning your Mac for viruses, spyware, and other potential threats. If it
detects threats during the scan, it prompts you to move the items to quarantine. In quarantine, the items
are rendered inoperable and can no longer harm your system or steal data. For more information, see
"Managing detected threats" on page 19.
15. In the Scan Complete window, click Close.
The main window opens. For more information, see "Using the SecureAnywhere interface" on page 10.
After the initial scan, SecureAnywhere automatically scans your Mac daily and constantly monitors
activity as you surf the Internet. You do not need to launch a scan yourself or schedule scans.
SecureAnywhere does all the work for you in the background.
To verify that SecureAnywhere is running, look for the Webroot icon
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in your menu bar.
SecureAnywhere for Mac User Guide
Creating a Webroot account
By creating a Webroot account, you can access the Password Management features from the SecureAnywhere
website at my.webrootanywhere.com. Password Management is available with the Complete and Internet
Security Plus editions.
Note: For more information about Password Management, see "Getting started with the Password
Manager" on page 62.
To create an account:
1. Open your browser and go to my.webrootanywhere.com.
2. Click Sign up now.
3. Complete the registration information.
Make sure you choose a personal security code that is easy to remember. When you log in to your
account, SecureAnywhere prompts you for two random characters of this code. For example,
SecureAnywhere might ask you to enter the third and sixth characters.
4. When you complete the registration information, click Register Now.
SecureAnywhere sends a confirmation message to the email address you specified.
5. Open your email application and look for the confirmation message from Webroot. Click the link in the
message.
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Getting Started
A Confirm Registration page opens. SecureAnywhere requests two randomly selected characters of the
security code you specified when you created the account.
6. Enter the requested characters of your security code, then click Confirm Registration Now.
The SecureAnywhere Website opens. For more information about this website, see the SecureAnywhere
Website User Guide.
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SecureAnywhere for Mac User Guide
Using the SecureAnywhere interface
The SecureAnywhere interface provides access to all functions and settings. The interface includes the main
window and the menu bar.
Using the main window
To display the main window, click the Webroot icon
SecureAnywhere from the drop-down menu.
in the menu bar, then select Open Webroot
When your system is secure, the main window looks similar to the following example.
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Getting Started
To show your Mac’s overall protection status, the interface changes colors as follows:
l
Green. Your Mac is secure.
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Yellow. One or more potential risks require your attention.
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Red. One or more critical items require your intervention.
Using the menu bar
When the SecureAnywhere interface is active, the menu bar provides SecureAnywhere options:
The following table describes the drop-down menu items under Webroot SecureAnywhere.
Webroot SecureAnywhere
About SecureAnywhere
Shows the SecureAnywhere version number.
Preferences
Allows you to change system preferences, scan schedules, and
other settings.
My SecureAnywhere
Account
Shows your keycode and other account details.
Check for Updates
Downloads and applies the latest program updates.
Hide Webroot
SecureAnywhere
Hides the main window, but does not shut down SecureAnywhere
protection. If you want to shut down protection, click the Webroot
icon
in the menu bar and select Shut Down SecureAnywhere.
The following table describes the drop-down menu items under System Tools.
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SecureAnywhere for Mac User Guide
System Tools
System Control
Allows you to adjust the threat-detection settings for all programs
and processes running on your Mac.
Reports
Allows you to save a scan log, which might be helpful if you are
working with Webroot Support to determine the cause of a problem.
Submit a File
Allows you to send the file to Webroot for analysis.You might want
to submit a file if you think it's causing problems or if you know it's
safe and want it reclassified.
System Analyzer
Provides a simple utility for locating threats, security vulnerabilities,
and other computer problems. The completed report recommends
how to increase system performance, privacy, and protection.
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Getting Started
Responding to alerts
If SecureAnywhere detects a potential threat on your Mac, it may open an alert similar to the following
example. The alert prompts you to make a decision on whether to ignore this message or continue:
l
If you aren't sure how to manage this item, we recommend that you click OK to block it.
l
If you are absolutely certain that the detected activity is legitimate, click Ignore to proceed.
Blocked items are moved to quarantine. For more information, see "Managing quarantined items" on page 40.
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Scanning for Malware
To learn more about scanning your Mac for malware, see the following topics:
Running scans
16
Viewing the latest scan results
16
Running a scan immediately
17
Managing detected threats
19
Changing the scan schedule
21
Changing the scan settings
23
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SecureAnywhere for Mac User Guide
Running scans
Scans run automatically every day, at about the same time you installed SecureAnywhere. For example, if you
installed SecureAnywhere at 8 p.m., it always launches a scan around 8 p.m. It will not disrupt your work, nor
will it launch while you play games or watch a movie. During scans, SecureAnywhere searches all areas
where potential threats can hide, including drives, files, and system memory. It looks for items that match our
threat definitions, match descriptions in our community database, or exhibit suspicious behavior.
See the instructions below for viewing the latest scan results and for running a scan immediately.
Viewing the latest scan results
1. Open the SecureAnywhere interface (click the Webroot icon
Webroot SecureAnywhere from the drop-down menu).
2. From the main window, click Mac Security.
The Scan tab shows the statistics of the last scan for threats.
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in the menu bar, then select Open
Scanning for Malware
Running a scan immediately
Although scans run automatically, you can launch a scan at any time. An immediate scan might be necessary if
you surfed a high-risk website (networking, music, or adult entertainment), downloaded high-risk items (screen
savers, music, or games), or accidentally clicked on a suspicious pop-up advertisement. You can run a scan
from the menu bar or from the main window.
To run a scan from the menu bar:
1. From the menu bar, click on the Webroot icon
.
2. In the drop-down menu, click Scan for Threats.
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SecureAnywhere for Mac User Guide
To run a scan from the main window:
1. Open the SecureAnywhere interface (click the Webroot icon
Webroot SecureAnywhere from the drop-down menu).
in the menu bar, then select Open
2. Click Scan for Threats.
If SecureAnywhere locates threats, it opens a window that guides you through the quarantine process.
For more information, see "Managing detected threats" on page 19
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Scanning for Malware
Managing detected threats
If SecureAnywhere detects a threat or suspicious file, it prompts you to manage the item.
Note: We recommend that you move all items to quarantine, where they are rendered inoperable. If you
determine later that you need a file, you can restore it to its original location.
To manage threats:
1. In the Items Found panel, review the list of file names.
2. Keep the checkboxes selected, so items will be moved to quarantine.
If you recognize a filename and know that you need it to run an application, you can deselect its
checkbox. For any items you deselect, SecureAnywhere restores them to their original locations. Do not
restore a file unless you are absolutely sure it is legitimate.
3. Click Quarantine Selected Items.
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SecureAnywhere for Mac User Guide
4. In the Items Quarantined dialog, click Continue.
SecureAnywhere runs a follow-up scan again to make sure all threat traces are removed. If you cancel
the scan, the main panel remains in a Threats Detected state and prompts you to run a scan.
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Scanning for Malware
Changing the scan schedule
SecureAnywhere launches scans automatically every day, at about the same time you installed the software.
However, you can change the scan schedule to run at different times if you want. You can also change the
following schedule options:
Scan Schedule options
Scan immediately at startup if
SecureAnywhere misses a scheduled
scan
Launches a scheduled scan within an hour after you
turn on your Mac. If you disable this option,
SecureAnywhere ignores missed scans.
Don't perform scheduled scans when on
battery power
Helps conserve battery power. If you disable this
option, scans will run while your Mac is disconnected
from a power source.
Don't perform scheduled scans when a
full screen application or game is open
Ignores scheduled scans when you are viewing a fullscreen application (such as a movie) or a game.
Deselect this option if you want scheduled scans to run
anyway.
To change the scan schedule:
1. Open the SecureAnywhere interface (click the Webroot icon
Webroot SecureAnywhere from the drop-down menu).
in the menu bar, then select Open
2. From the menu bar, select Webroot SecureAnywhere, then Preferences.
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SecureAnywhere for Mac User Guide
3. In the Preferences window, select Scan Schedule on the left.
4. Make sure Enable Scheduled Scans is selected, then enter the scan frequency and time in the fields.
5. If you want to change a setting, select its checkbox to disable it (uncheck the box) or activate it (check
the box).
Note: If you want to return to the recommended settings, click Reset Scan Schedule. To return to the
recommended settings for ALL preferences, you can click Reset All.
6. Click Close to save the new settings.
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Scanning for Malware
Changing the scan settings
Scan settings provide advanced users with a little more control over scanning performance.
To change the scan settings:
1. Open the SecureAnywhere interface (click the Webroot icon
Webroot SecureAnywhere from the drop-down menu).
in the menu bar, then select Open
2. From the menu bar, select Webroot SecureAnywhere, then Preferences.
3. In the Preferences window, select Scan Settings on the left.
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SecureAnywhere for Mac User Guide
4. If desired, select the Scan mounted drives checkbox to include USB flash drives, external hard drives,
disk image files, and other types of "mounted drives."
5. Select the type of scan, either Full scan or Quick scan.
A Full scan thoroughly searches for all types of threats in all areas. This is the default scan that runs
automatically. A Quick scan is a surface scan of locations where threats are commonly found. This scan
runs quickly, but may miss some types of inactive malware that launch after a system reboot.
Note: If you want to return to the recommended Scan settings, click Reset Scan Settings. To return to
the recommended settings for ALL preferences, you can click Reset All.
6. Click Close.
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Shielding Your Mac
To manage shielding activities, see the following topics:
Managing shields
26
Changing Realtime shield settings
30
Changing Web Threat shield settings
33
Using Web Threat protection
36
Surfing websites
36
Using search engines
37
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SecureAnywhere for Mac User Guide
Managing shields
As you surf the Internet, the shields automatically block and quarantine any threats that attempt to download
and run on your Mac. If a shield detects an item that it classifies as a potential threat or an item it does not
recognize, it opens an alert. The alert asks if you want to allow the item to run or if you want to block it. If you
aren't sure what to do, we recommend blocking the file.
SecureAnywhere includes two types of shields:
l
Realtime shield. Controls how threats are blocked and quarantined on your Mac.
l
Web Threat shield. Protects your system as you surf the Internet.
The shields are preconfigured, based on our recommended settings. You do not need to configure any settings
yourself unless you are an advanced user and would like to modify shield behavior.
To view shield status or to disable shields:
1. Open the SecureAnywhere interface (click the Webroot icon
Webroot SecureAnywhere from the drop-down menu).
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in the menu bar, then select Open
Shielding Your Mac
2. From the main window, click Mac Security.
3. Click the Shields tab.
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SecureAnywhere for Mac User Guide
A button next to the shield name indicates whether the shield is on or off. If the blue indicator is to the
left, the shield is on. We recommend that you keep all shields enabled; however, you can disable a
shield by clicking the button.
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Shielding Your Mac
Be aware that if you disable a shield, your Mac is vulnerable. The SecureAnywhere interface turns
yellow (warning state).
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SecureAnywhere for Mac User Guide
Changing Realtime shield settings
The Realtime shield controls how threats are blocked and quarantined on your Mac. Webroot already
configured this shield with our recommended settings, but you can adjust them if you want.
The following table describes the shield options:
Realtime shield settings
Automatically quarantine
previously blocked files
Sends an application file to quarantine if you had blocked and
quarantined that file before. If you deselect this option,
SecureAnywhere launches a scan if it detects the file again.
Automatically block
suspected threats when
detected on execution
Opens a notification if you attempt to launch an application that
might be a threat. SecureAnywhere then scans the directory where
the application resides. When the scan completes, it gives you the
option of quarantining the items or allowing them to remain in their
current locations.
Scan files when written or
modified
Scans any new or modified files that you save to disk. If this option
is deselected, it ignores new file installations.
Block threats automatically Stops threats from executing, even when you are logged off. Threats
if no user is logged in
are sent to quarantine without notification.
Monitor keyboard activity
for keyloggers
Prevents keyloggers from capturing keystrokes. A keylogger is a
type of system monitor that can record all keystrokes on your Mac.
Keyloggers may be used for legitimate purposes, but can also be
installed without your knowledge and used to record sensitive
information.
Monitor services running on Monitors the folders of system services running on your Mac, and
the system
protects against unwanted activity. If SecureAnywhere detects
changes in the folders, it opens an alert to notify you of the change
and allows you to block future warnings for the application that
made the change. System services are programs that load
automatically either as part of an application's startup process or the
operating system startup process. Services are often a target for
malware developers.
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Shielding Your Mac
To change Realtime shield settings:
1. Open the SecureAnywhere interface (click the Webroot icon
Webroot SecureAnywhere from the drop-down menu).
in the menu bar, then select Open
2. From the menu bar, select Webroot SecureAnywhere, then Preferences.
3. In the Preferences window, select Realtime Shield on the left.
4. If you want to change a setting, select its checkbox to disable it (uncheck the box) or activate it (check
the box).
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SecureAnywhere for Mac User Guide
Note: If you want to return to the recommended settings, click Reset Realtime Threat Shield. To
return to the recommended settings for ALL preferences, you can click Reset All.
5. Click Close to save the new settings.
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Shielding Your Mac
Changing Web Threat shield settings
The Web Threat shield protects your Mac as you surf the Internet. If it detects a website that may be a threat,
it blocks the page and asks if you want to continue despite the warning. In addition, this shield analyzes all the
links on a search results page. It displays an image next to each link that signifies whether it’s a trusted site or
a potential risk. For more information about using Web Threat protection while surfing or using search engines,
see "Using Web Threat protection" on page 36.
Note: During installation, SecureAnywhere prompted you to install the Safari extension. If you declined
to install it, you cannot use Web Threat protection. If you decide later to turn on Web Threat protection,
SecureAnywhere will then prompt you to install the Safari extension. For instructions on enabling the
shield, see "Managing shields" on page 26.
To change Web Threat shield settings:
1. Open the SecureAnywhere interface (click the Webroot icon
Webroot SecureAnywhere from the drop-down menu).
in the menu bar, then select Open
2. From the menu bar, select Webroot SecureAnywhere, then Preferences.
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SecureAnywhere for Mac User Guide
3. In the Preferences window, select Web Threat Shield on the left.
To override website filters:
1. Click Edit Website Overrides.
2. In the dialog, enter a website name in the field (in the form of "www.sitename.com") and click Add
Website. In the table, select whether you want to allow this website (click the Allow radio button) or
you want to block it (click the Block radio button).
3. Click Close.
4. If Safari is open, quit the browser and reopen it.
Website filter changes won't take effect until you restart Safari.
To shield the Mac's Hosts file:
1. Make sure the Monitor hosts file for changes box is selected.
2. If you want to return the Hosts file to its factory state (thus removing any changes malware may have
made to the file), click Reset Hosts File.
3. Click Close.
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Shielding Your Mac
To enable or disable website filtering:
1. Open the SecureAnywhere interface (click the Webroot icon
Webroot SecureAnywhere from the drop-down menu).
in the menu bar, then select Open
2. From the main window, click Mac Security.
3. Click the Shields tab.
4. Click the slider button next to the shield name to turn it on or off. If the blue indicator is to the left, the
shield is on. If the blue indicator is to the right, the shield is off.
Be aware that if you disable a shield, your Mac is vulnerable. The SecureAnywhere interface turns
yellow (warning state).
5. If necessary, restart Safari so the changes can take effect.
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SecureAnywhere for Mac User Guide
Using Web Threat protection
To detect websites associated with potential threats, the Web Threat shield analyzes URLs (web addresses) as
follows:
l
l
When you enter the URL for a website or click a link to a site, SecureAnywhere runs the URL through
its malware-identification engine. If the site is associated with malware, the Web Threat shield blocks
the site from loading in your browser.
When you use a search engine, SecureAnywhere analyzes all links displayed on the search results page
by running the URLs through its malware-identification engine. It then displays an image next to each
link that signifies its risk level. For example, if a site is known for spreading malware infections, the
Web Threat shield displays a warning next to the link.
For Web Threat protection to work, make sure that the Web Threat shield is enabled, as described in
"Changing Web Threat shield settings" on page 33. You can also determine if it's enabled by looking for the W
button in the Safari taskbar:
Surfing websites
If you attempt to access a website that is associated with a known threat, phishing attempts, or exhibited some
questionable behavior, the Web Threat shield displays an alert before the website loads. The alert displays in
red if the site contains a known threat. It displays in yellow if the site is suspicious or unclassified.
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Shielding Your Mac
We recommend that you navigate away from this page (close the browser tab or click your browser’s Back
button). However, if you still want to access the site despite the warning, click Proceed to blocked site. If you
access this site frequently and don’t want this alert to appear again, click the checkbox at the bottom: I know
this site, don’t warn me again. The Web Threat shield will then add the website to a trusted whitelist and will
load the page directly the next time.
Using search engines
When you use a search engine, the Web Threat shield displays a rating next to the link for each search result.
A green checkmark next to the web address indicates the site is safe to access. If the site is not classified as
safe, the Web Threat shield displays a red hand, a yellow exclamation, or a gray question mark. You can click
on the icon to read more about the threat classification:
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Managing Quarantine
To learn more about managing items in quarantine, see the following topics:
Managing quarantined items
40
Managing file detection
44
Saving a threat log
48
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SecureAnywhere for Mac User Guide
Managing quarantined items
As SecureAnywhere scans and shields your Mac, it removes all items associated with threats. It then disables
their operation and moves them to a holding area, called quarantine. While in quarantine, threats can no longer
harm your Mac or steal your information. You do not need to delete them, unless you want to conserve disk
space.
Note: Your safest action is to keep items in quarantine until you determine that all programs still work
properly after the scan. If you discover that some legitimate programs cannot function after an item was
moved to quarantine, you can restore the item to its original location.
To view and manage items in quarantine:
1. Open the SecureAnywhere interface (click the Webroot icon
Webroot SecureAnywhere from the drop-down menu).
2. From the main window, click Mac Security.
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in the menu bar, then select Open
Managing Quarantine
3. From the Mac Security window, click the Quarantine tab.
4. Click View Quarantined Items.
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SecureAnywhere for Mac User Guide
The Quarantine Items panel opens.
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Managing Quarantine
5. If you want to delete or restore files:
l
l
If you want to remove an item permanently, check the box next to its pathname and click
Permanently Delete. Keep in mind that permanently deleted files can never be restored.
If you want to move the item back to its original location, check the box next to its
pathname and click Restore. When an item is restored, SecureAnywhere will no longer
detect it during scans. If you want the item to be detected again in the future, you can
change its detection rules. For more information, see "Managing file detection" on page 44.
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SecureAnywhere for Mac User Guide
Managing file detection
If you want more control over scans and shielding behavior, you can use Detection Configuration to specify one
of the following actions:
l
Allow. Ignore a file during scans and shielding.
l
Block. Stop a file from executing or being written to your Mac.
l
Monitor. Watch the program to determine if it is legitimate or related to malware.
To manage file detection:
1. Open the SecureAnywhere interface (click the Webroot icon
Webroot SecureAnywhere from the drop-down menu).
2. From the main window, click Mac Security.
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in the menu bar, then select Open
Managing Quarantine
3. From the Mac Security window, click the Quarantine tab.
4. Under Detection Configuration, click Configure.
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SecureAnywhere for Mac User Guide
The Detection Configuration window opens.
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Managing Quarantine
This list includes files you may have restored (allowed). You can also add files to this list.
You can change the configuration for files already listed in this panel, or you can include other files by
clicking the Add File button.
5. In the right column, select the radio button for either Allow, Block, or Monitor.
If you want to clear an item from the list, click either the Remove File or Remove All button.
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SecureAnywhere for Mac User Guide
Saving a threat log
If you want to investigate an infection with Webroot Support, you can save a threat log and send it to Webroot.
The threat log shows details about threats removed from your Mac.
To save a threat log:
1. Open the SecureAnywhere interface (click the Webroot icon
Webroot SecureAnywhere from the drop-down menu).
2. From the main window, click Mac Security.
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in the menu bar, then select Open
Managing Quarantine
3. From the Mac Security panel, click the Quarantine tab.
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SecureAnywhere for Mac User Guide
4. Under View Quarantine, click Save Threat Log.
5. Select a folder location for the threat log and click Save.
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Managing Your Account
To learn more about your SecureAnywhere account, see the following topics:
Viewing your account details
52
Activating a new keycode
54
Renewing your subscription
56
Checking for updates
58
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SecureAnywhere for Mac User Guide
Viewing your account details
You can view your keycode and the time remaining on your subscription from the My Account window.
To view account details:
1. Open the SecureAnywhere interface (click the Webroot icon
Webroot SecureAnywhere from the drop-down menu).
2. From the main window, click My Account.
Your account details appear.
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in the menu bar, then select Open
Managing Your Account
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SecureAnywhere for Mac User Guide
Activating a new keycode
If you receive a new keycode from Webroot, you can activate it from the My Account window.
To activate a new keycode:
1. Open the SecureAnywhere interface (click the Webroot icon
Webroot SecureAnywhere from the drop-down menu).
2. From the main window, click My Account.
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in the menu bar, then select Open
Managing Your Account
3. In the My Account window, click Activate a New Keycode.
4. Enter the new keycode and click Activate.
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SecureAnywhere for Mac User Guide
Renewing your subscription
You can renew your subscription from the My Account window.
To renew SecureAnywhere:
1. Open the SecureAnywhere interface (click the Webroot icon
Webroot SecureAnywhere from the drop-down menu).
2. From the main window, click My Account.
3. Click Upgrade or renew.
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in the menu bar, then select Open
Managing Your Account
The Webroot website opens. From here, you can purchase an upgrade to your software.
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SecureAnywhere for Mac User Guide
Checking for updates
SecureAnywhere automatically sends program updates to your Mac (provided it is connected to the Internet and
you did not deactivate the Automatically download and apply updates setting in General Preferences). When
an update occurs, a message opens briefly in a dialog box at the top right of the screen. You may also see a
message from Safari asking you to allow these updates for the toolbar extensions (shown below). If you see this
message, click Install to continue.
If you want to disable automatic updates (see "Setting general preferences" on page 110), you can manually
check for updates whenever it is convenient.
To check for SecureAnywhere updates:
1. Open the SecureAnywhere interface (click the Webroot icon
Webroot SecureAnywhere from the drop-down menu).
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in the menu bar, then select Open
Managing Your Account
2. From the main window, click My Account.
3. Click Check for updates.
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SecureAnywhere for Mac User Guide
If a newer version of SecureAnywhere is available, Webroot downloads and applies the update.
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Passwords
To get started with SecureAnywhere password management, see the following topics:
Getting started with the Password Manager
62
Using the Password Manager toolbar
66
Managing saved sites
69
Capturing login credentials
72
Capturing login credentials while in a website
72
Defining login credentials from the SecureAnywhere website
74
Logging in to saved sites
77
Logging in to sites from a browser
77
Logging in to sites from the SecureAnywhere website
78
Generating secure passwords
79
Updating site profiles
81
Exporting user names and passwords
84
Importing passwords from other applications
87
Using Form Fill profiles
89
Creating Form Fill profiles
89
Using Form Fill profiles to populate web forms
91
Editing Form Fill profiles
91
Setting Password Manager preferences
94
Using other browsers
99
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SecureAnywhere for Mac User Guide
Getting started with the Password Manager
If you have the Complete or Internet Security Plus edition, you can use the Password Manager with Safari,
Chrome, and Firefox. The Password Manager allows you to:
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Automatically fill in login credentials to access your favorite websites quickly and easily.
Automatically fill in web forms with a personal profile, such as an address, phone numbers, and credit
card numbers.
Generate secure passwords for all your commonly used websites.
With the Password Manager, you will never need to remember multiple login names and passwords, write them
down on paper, or store them in an unencrypted file on your device. Plus, the Password Manager works across
all your devices, including laptops, mobile phones, and tablets.
Important note about the security of your Password Manager data: To keep your data safe from
hackers, the Password Manager encrypts all your personal data on your local computer.
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Passwords
SecureAnywhere uses the same encryption method employed by the US Government for Top Secret
data. The encrypted data is meaningless to Webroot and to anyone else without the decryption key. This
key is stored on your own computer and is created using your email address and master password. This
personal data is never sent over the Internet.
To get started with Password Management:
1. Open SecureAnywhere on your Mac and make sure the Password Management component is
configured. To check configuration:
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Open the SecureAnywhere interface (click the Webroot icon
in the menu bar, then
select Open Webroot SecureAnywhere from the drop-down menu).
From the main window, click Identity & Privacy.
If the component installed successfully, the panel displays "Online Password Management
is currently installed." If this is the case, skip to Step 2.
If it displays "not installed," click the blue slider button. If the blue indicator is to the left,
Passwords is enabled. If the blue indicator is to the right, Passwords is not configured.
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SecureAnywhere for Mac User Guide
As SecureAnywhere installs the toolbar to your browser, the following message appears.
2. Open your browser and make sure you see the Webroot icon in the toolbar. The icon is grayed out until
you click it and log in with your Webroot account credentials. The examples below show how the icons
appear for Safari or Chrome, and Firefox. (You can also hover your mouse over the icons for pop-up
descriptions.)
Safari and Chrome:
Firefox:
3. If you have not yet created an account in the SecureAnywhere website, follow the instructions in
"Creating a Webroot account" on page 8.
4. Access your Webroot account at my.webrootanywhere.com. Log in with your credentials. If the
Passwords panel displays a Set Up Account Now button, click that button to enable Passwords.
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Passwords
When the Passwords component is configured, the Set Up Account Now button changes to Go to
Passwords. (This may take about 15 minutes.)
5. Click Go to Passwords to access the Password Manager.
The Passwords panel opens, similar to the example below.
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SecureAnywhere for Mac User Guide
Using the Password Manager toolbar
You can access Password Manager functions from your browser’s toolbar. When you are signed in to your
Webroot account from the toolbar, SecureAnywhere can automatically fill in your login credentials for sites
that require a user name and password. The toolbar also allows you to access favorite sites, auto-fill data into
web forms, and other tasks.
To access Password Manager functions in your browser's toolbar:
1. Open Safari, Chrome, or Firefox.
2. Log in to your SecureAnywhere account by clicking the Webroot icon in your browser’s toolbar. When
you click the grayed-out icon, a dialog opens where you can enter your user name (email address) and
password for your Webroot account. (If the icon is not grayed out, you are already logged in.) The
examples below show how the dialog appears for Safari/Chrome and for Firefox.
Safari/Chrome:
Firefox:
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Passwords
3. Once you are logged in, click on the icon again to display the Passwords dialog.
Depending on which browser you are using, the dialog will look slightly different between
Safari/Chrome and Firefox:
Safari/Chrome:
Firefox:
From this dialog, you can log in to saved sites, fill forms with personal data, generate secure passwords, and
set preferences. The following tables describe the main functions of the Passwords dialog for Safari or
Chrome, and for Firefox.
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SecureAnywhere for Mac User Guide
Safari and Chrome: Password functions
Access websites previously saved in your profiles.
Access groups of websites you previously defined in your profiles.
Access Form Fill commands, which you can use to populate fields
in the currently displayed website.
Create a system-generated password for an open website, which is
a more secure method of defining passwords.
Access additional Password Manager functions: printing, refreshing
the site display, importing profiles from another password
application, exporting your SecureAnywhere passwords to a
spreadsheet, deleting your cache, and setting Password Manager
preferences.
Firefox: Password functions
Recently Used
Click the arrow to access a list of saved sites that you recently
visited.
Sites
Click the arrow to access a list of all saved sites, organized by
group. If you did not specify a group for a site, that site is listed
under (none).
Fill Forms
Click the arrow to access Form Fill commands.
Preferences
Open the Preferences dialog for modifying the behavior of the
Password Manager.
Help
Open the Webroot SecureAnywhere Help website.
Tools
Access additional Password Manager functions: printing, refreshing
the site display, importing profiles from another password
application, and exporting your SecureAnywhere passwords to a
spreadsheet.
Generate Secure Create a system-generated password for an open website, which is
Password
a more secure method of defining passwords.
Save All
Entered Data
Save all the information entered in fields.
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Passwords
Managing saved sites
You can access all your saved credentials and other Password Manager information from your account in the
SecureAnywhere website. This site allows you to add, edit, and delete profiles.
To access the Password Manager functions from the SecureAnywhere website:
1. Log in to my.webrootanywhere.com.
2. Click Go to Passwords.
The Passwords page looks similar to the following example. When you begin saving login credentials
and organizing them in groups, the definitions appear under the Sites tab.
The following table provides a description for each feature on the Passwords page.
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SecureAnywhere for Mac User Guide
Passwords page
Sites
Provides a list of password-managed sites. You can edit, open,
or delete previously defined sites and the groups you created for
them. See "Capturing login credentials" on page 72.
Favorites
Provides a list of sites you have designated as a favorite when
you captured login credentials for the site. You can view, edit,
and delete sites in your Favorites list.
Form Fill profiles
Provides a list of profiles you have defined to fill in forms. You
can view, edit, and delete Form Fill profiles. See "Using Form
Fill profiles" on page 89.
Passwords
Provides a list of generated passwords. You can view, edit, and
delete generated passwords. See "Generating secure
passwords" on page 79.
MyIdentity actions > Allows you to manually define login credentials for a passwordAdd site
managed site. See "Capturing login credentials" on page 72.
MyIdentity actions > Allows you to define a group for password-managed sites.
Add group
Groups help you organize sites into categories for easier
viewing.
MyIdentity actions > Allows you to define a profile that will be used to fill in forms
Add a Form Fill
automatically. A profile includes such personal information as
profile
your name, address, and credit card numbers. This feature saves
you from manually typing your personal data into web forms
every time you make an online purchase, complete a survey,
and so on. For instructions, "Using Form Fill profiles" on page
89.
MyIdentity actions > Allows you to open sites that you specified as Favorites. All the
Open all Favorites
sites open at once in separate tabs of your web browser, which
can be convenient if you use the Passwords page as your
browser’s home page.
MyIdentity actions > Allows you to view and recover any groups or sites you
View deleted items previously deleted.
MyIdentity actions > Displays a list of tasks you performed with the Password
View history
Manager.
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Passwords
Passwords page
MyIdentity actions > Allows you to suppress the toolbar prompts for specific
View Never list
websites. In the dialog, select the type of prompts to suppress
and enter the websites where you do not want to see those
prompts.
MyIdentity actions > Allows you to create Bookmarklets, which help you access data
Install
if you are traveling, have a mobile browser, or are using an
Bookmarklets
unsupported browser. See "Using other browsers" on page 99.
MyIdentity actions > Allows you to import data from another password-management
Import data
application. For instructions, see "Importing passwords from
other applications" on page 87.
MyIdentity actions > Copies your user names and passwords into an Excel
Export data
spreadsheet. For instructions, see "Exporting user names and
passwords" on page 84.
Recently visited
sites
Shows a list of recently visited sites.
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SecureAnywhere for Mac User Guide
Capturing login credentials
When you are logged in to your Webroot account from the browser toolbar, the Password Manager
automatically detects any information you enter into login fields and prompts you to capture the credentials.
Later, when you open that website again, the Password Manager can populate the login fields or log you in
automatically.
Two methods are available for capturing login credentials:
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Open a website and allow the Password Manager to capture the information as you type it. This is the
quickest method.
Manually define login credentials while your are logged into the SecureAnywhere website, in the
Passwords page.
Capturing login credentials while in a website
1. Make sure you are logged in to your Webroot account. See "Using the Password Manager toolbar" on
page 66.
2. Open a website that requires login credentials, such as a banking site or social media site.
3. Log in to the website with your user name and password.
The Password Manager detects the user name, password, and URL.
4. Look for the Password Manager prompt at the top of the browser (see the following example). Click
Save Site.
The Add Webroot Site dialog opens with the URL, user name, and password already saved.
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Passwords
5. If desired, you can change the name (appears on your Sites list), add notes, select a group, and select
other options. See the following table for more information.
6. When you're done, click Save at the bottom of the panel.
Add Site dialog
URL
This is the web address. Do not change the URL.
Name
SecureAnywhere automatically fills in a site profile
name, which appears on your list of profiles. If desired,
you can change it to something simple, such as "My
Credit Union."
Group
You can define a name for a group or select one from the
list (if you already defined groups). By defining a group,
you can organize sites by categories, such as Banking and
Shopping. If you do not enter a group, the site is
categorized in a default group.
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SecureAnywhere for Mac User Guide
Add Site dialog
Username
This is the user name that you entered in the site. You
can change it, if you want.
Password
This is the password you entered in the site. You can
change it, if you want.
Notes
Optionally, you can enter any notes that apply to this
website, such as a PIN number for a credit card.
Favorite
If you access this site frequently, you can select this
checkbox to save this site to your Favorites list. You can
quickly access your Favorites from the Groups icon.
Require Password
Reprompt
If you want to protect a particular site, secure note, or
Form Fill profile so that any access using the information
stored in the Password Manager requires your Webroot
master password, click this checkbox. This setting
provides additional control of individual sites, such as a
bank login, where you want additional security.
Never AutoFill
Select this checkbox if you do not want your user name
and password displayed in the login fields when you
access the site. This is an extra security step, which hides
your login credentials from view.
Enabling this option does not automatically log you in
when you manually navigate to the site. The login fields
show the Webroot icon to indicate that the site is saved
with Webroot, but you must click the site's sign-in button
to log in.
AutoLogin
If you want to bypass the login fields and access the
website automatically, select this checkbox.
After you click Save, the system stores the information in a profile. The next time you access this website,
make sure you are signed in to your Webroot account so the Password Manager can automatically fill in your
login credentials. See "Logging in to saved sites" on page 77.
Defining login credentials from the SecureAnywhere website
1. Log into my.webrootanywhere.com and click Go to Passwords.
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Passwords
2. On the far right of the panel, click Add site under "MyIdentity actions."
3. At the prompt, click Yes, let me manually add a site.
The Add Site dialog opens.
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SecureAnywhere for Mac User Guide
4. Fill in the Add Site dialog, as described in the "Add Site Dialog" table in the previous section.
5. Click the Add site button.
The next time you access this website, make sure you are signed in to your Webroot account so the
Password Manager can automatically fill in your login credentials. See "Logging in to saved sites" on
page 77.
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Passwords
Logging in to saved sites
After you define a site profile with login credentials, the Password Manager can automatically log in to the site
from a web browser.
Logging in to sites from a browser
1. Make sure you are logged in to your Webroot account. See "Using the Password Manager toolbar" on
page 66.
2. You can log in to a site from the browser toolbar or by opening the website:
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Toolbar: Click the Webroot icon in the toolbar. For Safari/Chrome (see the example below), click
on the site name to open the next panel, then click Launch. For Firefox, click Sites, then select a
group and site name.
Website: In your browser, open the website. If you previously defined a profile for this website,
the Password Manager remembers your login credentials and displays the Webroot icon at the end
of the fields. The user name and password fields are automatically filled in, unless you selected
Never AutoFill for this profile.
3. If you defined more than one login for a single website (for example, you and your spouse have different
login credentials for the same banking site), the Password Manager prompts you to select the desired
profile. Click the AutoFill button in the Notifications bar to display the different profiles, and then select
from one of the profiles to fill in the fields.
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SecureAnywhere for Mac User Guide
Logging in to sites from the SecureAnywhere website
1. Log in to my.webrootanywhere.com and click Go to Passwords.
The Passwords page looks similar to the following example. Your saved sites appear in the Sites tab and
in the Favorites tab (if you made this site a "favorite").
2. To open a site, double-click on the site name from the Sites tab or Favorites tab. You can also select
Open all Favorites from MyIdentity actions.
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Passwords
Generating secure passwords
You can use the Password Manager to generate a strong, hack-resistant password for any website. A strong
password is difficult to guess and helps protect you from identity theft. You don't need to remember these
automatically generated passwords. When you access this web page again, the Password Manager
automatically fills in the password field for you.
To use the password generator:
1. Make sure you are logged in to your Webroot account. See "Using the Password Manager toolbar" on
page 66.
2. After logging in, click the Webroot icon again.
For Safari/Chrome, click the Generate icon at the bottom:
For Firefox, select Generate Secure Password from the drop-down menu.
3. In the Generate Password dialog, you have several options for selecting a password:
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Look at the password currently displayed in the top field (see the following example). If
you are satisfied with that password, click Save.
Select from the options in the middle of the dialog and click Generate to display a new
password in the top field (see the table at the end of this section for more information about
the options). You can keep clicking Generate until you are satisfied, and then click Save.
You can also look back at the previously generated passwords by clicking the drop-down
arrow.
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SecureAnywhere for Mac User Guide
Once you click Save, the new password is filled into the web page's Password and Confirm
Password fields.
Password Generation options
Password Length
Determines the number of characters for your password.
Pronounceable
Creates a password with consonants and vowels that do not
generate an actual word, but can be pronounced and
remembered.
A-Z ... a-z.... 0-9 ... Special
Includes capitals, lower case, numbers and special characters,
depending on the checkboxes you select.
Minimum Digit Count
Specifies the amount of numbers, at minimum, you want to
include in the password. ("Pronounceable" will override this
setting.)
Avoid Ambiguous Characters
Does not include characters that might be confused with each
other, such as a zero (0) and the letter "O."
Require Every Character Type
Includes at least one of the following character types: upper
case, lower case, special character, and a number.
("Pronounceable" will override this setting.)
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Passwords
Updating site profiles
You can modify site profiles from the web browser's toolbar or from your account in the SecureAnywhere
website.
To update site profiles:
1. Access the Edit Site dialog, using one of these methods:
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Toolbar. Make sure you are logged in to your account (see "Using the Password Manager
toolbar" on page 66). Open the Password functions by clicking the Webroot icon in the
toolbar. For Safari/Chrome (see the example below), click the site name or the arrow (>) to
move to the next dialog, then click Edit. For Firefox, click Sites, then select a group and
site name.
SecureAnywhere website. Log in to my.webrootanywhere.com and click Go to
Passwords. Locate the row for the site you want to change, then click Edit.
The Edit Site Information dialog opens, as shown in the following example. (This dialog looks
slightly different if you loaded it from the Passwords page.)
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SecureAnywhere for Mac User Guide
2. Edit the profile information.
The following table describes the fields in this dialog.
Passwords page
URL
The URL of the website's login page, which should not be
modified unless the URL has changed.
Name
The name you want to give this profile, such as "My Bank."
Group
A group you defined and assigned to this site (if any).
User name
Your login name for the site.
Password
Your password for the site. Click Show if you want to see the
actual password characters.
Notes
Any extra information about this site, such as a PIN number.
Favorite
If checked, this site profile appears in your Favorites list.
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Passwords
Passwords page
Require
Password
Reprompt
If you want to protect a particular site, secure note, or Form Fill
profile so that any access using the information stored in the
Password Manager requires your Webroot master password, click
this checkbox. This setting provides additional control of individual
sites, such as a bank login, where you want additional security.
Never AutoFill
Select this checkbox if you do not want your user name and
password displayed in the login fields when you access the site.
This is an extra security step, which hides your login credentials
from view.
Enabling this option does not automatically log you in when you
manually navigate to the site. The login fields show the Webroot
icon to indicate that the site is saved with Webroot, but you must
click the site's sign-in button to log in.
AutoLogin
If checked, the Passwords feature bypasses the login fields and
logs in to the website automatically.
3. If desired you can add custom fields by selecting the Edit Form Fields link in the lower right corner.
4. When you're done, click Save.
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SecureAnywhere for Mac User Guide
Exporting user names and passwords
You can use the Export feature to transfer all your Password Manager data into a CSV (comma separated
values) file or to an encrypted file. The Export function is available from the SecureAnywhere website or from
the browser toolbar.
To export data using the browser toolbar:
1. Make sure you are logged in to your Webroot account. See "Using the Password Manager toolbar" on
page 66.
2. Open the Password functions by clicking the Webroot icon in the toolbar.
3. For Safari/Chrome (see the example below), click the Advanced icon (located at the bottom right), then
click Export. For Firefox, click Tools, then Export To.
4. Select one of the export options:
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Webroot CSV File: Saves your password profiles to a CSV file that can be loaded into
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Passwords
Excel.
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Form Fill Profiles: Saves your form fill profiles to a CSV file that can be loaded into
Excel.
Webroot Encrypted File: Saves your profile data to an encrypted file for archival.
5. In the prompt, enter your Webroot master password and click Sign In.
6. Select a directory and enter a file name, then click Save.
To export data using the SecureAnywhere website:
1. Log in to my.webrootanywhere.com and click Go to Passwords.
2. Under MyIdentity actions, click Export data.
3. From the dialog, enter your SecureAnywhere master password and click OK.
The Export Data dialog opens, similar to the following example. In this dialog, you can see all the
information for your sites, passwords, and Form Fill profiles.
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SecureAnywhere for Mac User Guide
4. Click Save to File or Send to Printer.
If you are saving a file, another dialog opens that allows you to select a file format. If you are printing
the data, your data is saved to an HTML page and another dialog opens where you can select a printer
and click OK.
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Passwords
Importing passwords from other applications
If you are currently using another password-management application, you can import data from that application
into SecureAnywhere’s Password Manager.
To import data using the browser toolbar:
1. Make sure you are logged in to your Webroot account. See "Using the Password Manager toolbar" on
page 66.
2. Open the Password functions by clicking the Webroot icon in the toolbar.
3. For Safari/Chrome (see the example below), click the Advanced icon (located at the bottom right), then
click Import. For Firefox, click Tools, then Import From.
4. From the dialog, click the arrow next to the Source field and select a password-management application.
Click Continue.
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SecureAnywhere for Mac User Guide
5. Follow the on-screen instructions for importing passwords from that application. (Since every password
application is unique, the instructions for importing data from each one is also unique.)
To import data using the SecureAnywhere website:
1. Log in to my.webrootanywhere.com and click Go to Passwords.
2. Under MyIdentity actions, click Import data.
3. From the dialog, click the arrow next to the Import data from field and select a password-management
application. Click Continue.
4. Follow the on-screen instructions for importing passwords from that application. (Since every password
application is unique, the instructions for importing data from each one is also unique.)
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Passwords
Using Form Fill profiles
You can use the Password Manager to automatically populate web forms with your personal data. To do this,
you create a Form Fill profile, which can include your name, address, credit card number, and other
information. For example, you may want to create a profile with all your contact information, and several
profiles for each credit card you use for Internet shopping. Then you can use a personal profile to automatically
fill in your name and address in the fields, and another profile to automatically fill in your credit card
information.
Creating Form Fill profiles
1. Create a profile using the browser toolbar or the SecureAnywhere website.
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Toolbar. Make sure you are logged in to your account (see "Using the Password Manager
toolbar" on page 66). Open the Password functions by clicking the Webroot icon in the
toolbar. From Safari/Chrome (see the example below), click the FormFill icon at the
bottom of the panel, then click either Add Profile or Add Credit Card. From Firefox,
click Fill Forms, then either Add Profile or Add Credit Card.
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SecureAnywhere for Mac User Guide
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SecureAnywhere website. Log in to my.webrootanywhere.com and click Go to
Passwords. Under MyIdentity actions, click Add Form Fill profile. Then select either
Add Full profile or Add Credit Card profile.
The Add Form Fill Profile dialog opens, as shown in the following example. (This dialog looks
slightly different if you loaded it from the SecureAnywhere website.) If you selected Add Credit
Card, only the Credit Card Information and Notes tabs appear in this dialog.
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Passwords
2. In the Name field (located at the upper left), enter a name for this profile, such as Personal Info or My
Visa.
3. Enter as much information as you want in each field. Click on the other tabs to move between panels and
access other fields.
4. The Custom Fields tab can be used to create fields that aren’t listed in this Form Fill dialog. In Text,
enter the text from a field on a web page. In Value, enter the information you want automatically filled
into that field. (Multiple lines are allowed, but keep in mind that multiple lines can only be filled into a
multi-line text box, not a single-line text box.)
5. If you want to require a SecureAnywhere master password before editing the Form Fill information,
click the checkbox for Require Password Reprompt (at the upper right).
6. When you’re done, click OK.
Using Form Fill profiles to populate web forms
Once you define Form Fill profiles, you can use them to populate your personal information into web fields
from a browser.
1. Access a website that requires you to enter personal information into fields (name, address, credit card,
and so on).
The Password Manager toolbar opens.
2. Click Fill Form and select the profile from the drop-down menu. (If you want to fill only specific fields,
use your mouse to highlight the fields before you select the profile.) If this toolbar does not display, open
the Password functions by clicking the Webroot icon in the toolbar. Click the FormFill icon at the
bottom of the panel, then click the desired profile.
The Password Manager transfers any information that applies to the fields.
Editing Form Fill profiles
You can manage and access all your Form Fill profiles from a browser or from the Passwords page of your
online SecureAnywhere account.
To edit Form Fill profiles:
1. Access the profile using the browser toolbar or the SecureAnywhere website.
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Toolbar. Make sure you are logged in to your account (see "Using the Password Manager
toolbar" on page 66). Open the Password functions by clicking the Webroot icon in the
toolbar. Click the FormFill icon at the bottom of the panel, then click the profile name you
want to edit. In the next dialog, click Edit.
SecureAnywhere website. Log in to my.webrootanywhere.com and click Go to
Passwords. Click the Form Fill profiles tab, then click Edit next to the profile you want
to edit.
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Passwords
2. Edit the desired information, then save your changes.
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Setting Password Manager preferences
In the Advanced options, you can set Password preferences for notifications, hotkeys, and program behavior.
To set Password Manager preferences:
1. Make sure you are logged in to your Webroot account. See "Using the Password Manager toolbar" on
page 66.
2. Open the Password functions by clicking the Webroot icon in the toolbar.
3. From Safari/Chrome (see the following example), click the Advanced icon (located at the bottom right).
From Firefox, select Preferences from the drop-down menu.
The Preferences page opens, as shown in the following example.
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Passwords
4. You can access the different types of preferences by clicking the following options in the left panel:
l
l
l
l
General. Controls how sites open and how the Password Manager fills in fields.
Notifications. Controls each notification that appears in the toolbar when you perform
certain tasks. By default, all of the notifications are enabled.
HotKeys. Defines key combinations that you want to use for common Password Manager
tasks.
Advanced. Provides options for added security.
See the following tables for further descriptions of preferences.
5. When you’re done, click Save.
General preferences
Open New Pages in...
Choose whether you want the Password Manager to
launch websites in new tabs, new windows, or within
the tab you are using. By default, it opens a web page
in a new tab.
Highlight Input boxes
The Password Manager highlights fields you previously
defined in a site profile.
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SecureAnywhere for Mac User Guide
General preferences
Automatically Fill Login
Information
The Password Manager automatically populates login
fields with your user name and password.
Default Form Fill Profile
If you want to use a Form Fill hotkey (available from
HotKeys > Fill in Default Form Fill Profile), use this
setting to select the profile you want to use as the
default. If you don't want the Password Manager to
overwrite data in fields that are already filled, select
the Do not overwrite ... checkbox.
Notifications
Offer to Generate Secure
Passwords
Whenever you access a site that requires you to define
a password, the Password Manager opens a prompt for
generating a secure password.
Show Form Fill Notifications Whenever you access a web page with a form, such as
billing information for online shopping, the Password
Manager opens a prompt for using a Form Fill profile.
Note: If you have enabled the Show certain
notifications only after click setting, you may need to
click within one of the web fields to open the prompt.
Show certain notifications
only after click
This setting restricts how often the Password Manager
opens prompts. For example, it does not prompt you to
fill a web form until you have clicked within one of the
fields. This setting reduces the frequency of prompts in
the notification bar.
Show Fill Notification Bar
The Password Manager opens a drop-down toolbar
when it detects a web form.
Show Save Site Notification
Bar
The Password Manager prompts you to save the login
data for an unsaved site after you have logged in the
first time.
Show Change Password
Notification Bar
The Password Manager enables the drop-down toolbar
when it detects a password that is different from the
password stored in your profile.
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Passwords
Hotkeys
Generate Secure Password
Opens the Generate Secure Password dialog.
Recheck Page
Forces the Password Manager to check the page again,
which can be helpful if the web page has changed since
you last accessed it.
Fill in Next Login (When
Multiple)
Opens a prompt for the next site profile, which is
helpful if you have multiple logins stored for the same
domain or URL.
Fill in Previous Login (When Opens a prompt for the previous site profile, which is
Multiple)
helpful if you have multiple logins stored for the same
domain or URL.
Submit Form
Automatically submits a login or web form.
Save All Entered Data
Automatically captures all login data for the page,
which is helpful if the site requires more than a user
name and password (for example, a PIN number). The
Password Manager shows you the captured data in a
dialog box, where you can edit the settings for the site
before saving the profile.
Logoff
Ends your Password Management session and logs you
out of any sites opened with the Password Manager.
Fill in Default Form Fill
Profile
Populates web fields with your default Form Fill
profile, which you must define in General Preferences.
Open Popover
Opens the Passwords dialog from the toolbar.
Advanced
Automatically login to sites
if time since last login >
(seconds)
The Password Manager automatically logs you in to a
website after 25 seconds, if you have been logged off.
You can set a higher or lower amount of time.
Warn before filling insecure
forms
The Password Manager notifies you when it detects a
possible security issue with a website. This setting is
helpful if you are concerned about entering personal
data in web forms.
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SecureAnywhere for Mac User Guide
Advanced
Respect AutoComplete=off;
allow websites to disable
AutoFill
This setting allows websites to disable the Password
Manager's Auto-fill feature.
Clear Clipboard after use
(seconds)
As a security measure, the Password Manager clears
your clipboard after 30 seconds. You can change it to a
lower or higher amount of time.
Open login dialog when start When you open a browser, the Password Manager login
browser.
prompt opens along with it. This setting saves you from
clicking on the Webroot icon in the toolbar to log in to
Password Management.
Clear filled fields on logoff
For an extra security step, this setting removes text
from filled fields when you log out of the Password
Manager.
Language
You can select a different language to display in dialog
boxes, menus, and prompts. (You must restart the
browser for the change to take effect.)
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Passwords
Using other browsers
If you want to use a browser other than Safari, Firefox, or Chrome, you can create Bookmarklets to enable
password functions.
To create Bookmarklets:
1. Log into my.webrootanywhere.com and click Go to Passwords.
2. From the MyIdentity actions panel, click Install Bookmarklets.
The Bookmarklets dialog opens.
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SecureAnywhere for Mac User Guide
3. Click on a tab for the browser you want to use.
Instructions for that browser appear in the lower panel.
4. Follow the instructions to create the Bookmarklets, then click OK.
5. To use the Bookmarklet, go to your browser and click on the bookmark.
The Password Manager either performs the function immediately or opens a dialog with more
information.
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Using Advanced Tools
To learn more about advanced tools, see the following topics:
Controlling active processes
102
Saving a scan log
104
Submitting a file for analysis
105
Using the System Analyzer
107
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SecureAnywhere for Mac User Guide
Controlling active processes
The Active Processes feature allows you to adjust the threat-detection settings for all programs and processes
running on your Mac.
To adjust settings for active processes:
1. Open the SecureAnywhere interface (click the Webroot icon
Webroot SecureAnywhere from the drop-down menu).
in the menu bar, then select Open
2. From the menu bar, select System Tools, then System Control.
3. In the Control Active Processes window, click Manage Active Processes.
The Active Processes window opens.
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Using Advanced Tools
4. For each process, you can select the radio button to:
l
Allow. Allows the process to run on your system.
l
Monitor.Watches the process and opens an alert on suspicious activity.
l
Block. Stops the process from running on your system. Do NOT block a process unless you
are absolutely certain it is non-essential.
5. Click Done.
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SecureAnywhere for Mac User Guide
Saving a scan log
If you want to investigate what SecureAnywhere scanned and what it found, you can save a scan log. This log
might be helpful if you are working with Webroot Support to determine the cause of a problem.
To save a scan log:
1. Open the SecureAnywhere interface (click the Webroot icon
Webroot SecureAnywhere from the drop-down menu).
2. From the menu bar, select System Tools, then Reports.
3. In the Scan Log panel, click Save Log.
4. Enter a filename and location, then click Save.
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in the menu bar, then select Open
Using Advanced Tools
Submitting a file for analysis
If a file on your system is causing problems or if you know a file is safe and want it reclassified, you can send
the file to Webroot for analysis.
To submit a log file for analysis:
1. Open the SecureAnywhere interface (click the Webroot icon
Webroot SecureAnywhere from the drop-down menu).
2. From the menu bar, select System Tools, then Submit a File.
3. In the Scan Log window, click Submit a File.
The Submit a File window opens.
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in the menu bar, then select Open
SecureAnywhere for Mac User Guide
4. Use the Browse button to select the file that you want Webroot to analyze.
5. Select the checkboxes that apply and include any additional information in the bottom field.
6. Click Submit.
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Using Advanced Tools
Using the System Analyzer
System Analyzer is a simple utility that quickly scans for threats, security vulnerabilities, and other computer
problems. After the scan, it displays a report that describes any vulnerabilities it found. It also provides
recommendations about enhancements that can increase system performance, privacy, and protection.
To run System Analyzer:
1. Open the SecureAnywhere interface (click the Webroot icon
Webroot SecureAnywhere from the drop-down menu).
in the menu bar, then select Open
2. From the menu bar, select System Tools, then System Analyzer.
SecureAnywhere launches its system analysis. When finished, it opens a summary view:
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SecureAnywhere for Mac User Guide
3. You can view more items by clicking the Switch to list view link on the lower left or click Save
Summary to save it in HTML format.
4. To view more details in a log format, click View Detailed Report.
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Setting Preferences
To learn more about setting preferences, see the following topics:
Setting general preferences
110
Defining proxy server settings
112
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SecureAnywhere for Mac User Guide
Setting general preferences
You can change the behavior of the program in General Preferences, which are described in the table below:
General settings
Automatically download
and apply updates
Downloads product updates automatically without alerting you.
Reduce resource use when
intensive applications or
games are detected
Suppresses SecureAnywhere functions while you are gaming,
watching videos, or using other intensive applications.
Allow Webroot
Displays a Shutdown command in the system tray menu. If you
SecureAnywhere to be shut deselect this option, the Shutdown command is removed from the
down manually
menu.
Fade out warning messages Closes warning dialogs in the system tray after a few seconds. If
automatically
you disable this option, you must manually click on a message to
close it.
Save disk space by saving
fewer details in log files
Saves disk resources by saving only the last four log items.
Hide the Webroot license
keycode on screen
Blocks your license keycode from displaying on the My Account
panel.
To change general preferences:
1. Open the SecureAnywhere interface (click the Webroot icon
Webroot SecureAnywhere from the drop-down menu).
in the menu bar, then select Open
2. From the menu bar, select Webroot SecureAnywhere, then Preferences.
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Setting Preferences
3. In the Preferences window, select General on the left.
4. If you want to change a setting, select its checkbox to disable it (uncheck the box) or activate it (check
the box). Then click Close.
Note: If you want to return to the recommended settings, click Reset General Settings. To return to the
recommended settings for ALL preferences, you can click Reset All.
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SecureAnywhere for Mac User Guide
Defining proxy server settings
If you use a proxy server to connect to the Internet, you must define the proxy connection data; otherwise,
Webroot cannot send updates to your computer. (A proxy server is a computer system or router that acts as a
relay between your computer and another server.) For further information about your proxy environment,
contact your proxy server’s administrator.
To define proxy server settings:
1. Open the SecureAnywhere interface (click the Webroot icon
Webroot SecureAnywhere from the drop-down menu).
in the menu bar, then select Open
2. From the menu bar, select Webroot SecureAnywhere, then Preferences.
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Setting Preferences
3. In the Preferences window, select Proxy Settings on the left.
4. Enter the proxy settings, which are described in the following table.
Proxy settings
Proxy Type
Select HTTP Proxy from the drop-down box.
Authentication Method
Select an authentication method from the drop-down box.
Host
Enter the IP address or the fully qualified domain name of the
server (for example, proxy.company.com).
Port
Enter the port number the server uses.
Username
Enter the user name of the server, if used.
Password
Enter the password of the server, if used.
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Glossary
A
adware
Software designed to display advertisements on your system or hijack web searches (rerouting searches
through its own web page). It may also change your default home page to a specific website. Adware
generally propagates itself using dialog boxes and social engineering methods.
K
keycode
Your keycode is the 20-character license that identifies your Webroot account. If you purchased the product
online, the keycode is provided in an email from Webroot. If you purchased the product in a store, the
keycode is provided in the retail box. After installation, the My Account panel lists your keycode.
keylogger
A system monitor that records keyboard activity. Keyloggers can be used for legitimate purposes, but can also
record sensitive information for malicious purposes.
M
malware
Malicious software that is designed to destroy or harm your computer system. Malware includes viruses,
spyware, adware, and all types of threats.
P
phishing
A fraudulent method criminals use to steal personal information. These criminals design websites or email
messages that appear to originate from trustworthy sources, such as eBay, PayPal, or even your own bank.
Typical scams can trick you into entering your user names, passwords, and credit card information.
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SecureAnywhere for Mac User Guide
Q
quarantine
Webroot's holding area for spyware, viruses, and other potentially unwanted applications. The quarantine
process does not delete items from your computer. Rather, it renders them inoperable and stores them in a safe
place where they cannot cause any harm. You do not need to delete items in quarantine, unless you want to
preserve storage space. You can also restore an item from quarantine, if necessary.
S
scan
Webroot's process of searching for potential threats on your computer, such as spyware and viruses. It then
moves items to quarantine, where they are rendered inoperable.
shield
Webroot's method of guarding your system while you browse the Internet. If the shields detect spyware or
other potential threats attempting to download, they respond in one of two ways. If the item is a threat, the
shield moves it to quarantine. If the item is unknown or a potential threat, the shield opens an alert message
that asks you to allow it or block it.
spyware
A program that may either monitor your online activities or install programs without your knowledge.
Spyware may get bundled with freeware, shareware, or email attachments. You can also accidentally install
spyware by clicking on dialog boxes in websites. Once installed, spyware can send information about your
online activities to a third party for malicious purposes.
T
Trojan Horse
A program that takes control of your computer files, allowing a hacker to install, execute, open, or close
programs. A Trojan is usually disguised as a harmless software program. It may also be distributed as an email
attachment. When you open the program or attachment, the Tropjan can launch an auto-installation process
that downloads third-party programs onto your computer.
V
virus
A self-replicating program that can infest computer code, documents, or applications. While some viruses are
purposefully malignant, others are more of a nuisance, replicating uncontrollably and inhibiting system
performance.
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E
Index
extension Webroot 58
external drives, scanning 24
F
A
file monitoring 44
files, scanning new or modified 30
Firefox, compatibility with Password
account
changing keycode 54
creating during installation 4
creating online account 8
viewing 52
active processes 102
alerts
disabling automatic fadeout in system
Manager 62
flash drives, scanning 24
Form Fill profiles 89
Full scan 24
G
tray 110
displayed in browser 36
responding to 13
threat detection alerts 19
gaming, suppressing all SecureAnywhere
functions during 110
general preferences 110
Generate Secure Password 79
B
H
battery power, stopping scans while on 21
blocked website message 36
blocking file activity 44
Bookmarklets 99
bootup, scanning after turning on Mac 21
hosts file, shielding 34
I
Identity & Privacy 63
installation 2
Internet protection 33
C
Check for Updates 58
Chrome, compatibility with Password
K
Manager 62
control active processes 102
keycode
changing 54
hiding from My Account panel 110
locating after installation 52
locating during installation 3
D
Detection Configuration 44
disk usage, preserving resources 110
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SecureAnywhere for Mac User Guide
keyloggers, monitoring for 30
managing in SecureAnywhere site 69
organizing groups 70
requiring password reprompt 74
security of data 62
Set Up Account Now button 64
setting preferences 94
supressing prompts 71
updating site profiles 81
using auto-login 74
using never autofill 74
using the toolbar 66
using with other browsers 99
viewing deleted items 70
viewing list of generated passwords 70
pop-ups 13
preferences, setting 110
processes, block or allow 102
program version 11
proxy server settings 112
L
language, selecting at installation 2
license, renewing 56
log file 48, 104
login to Password Manager sites 77
M
main screen
closing 11
opening 10
menu bar 11
mounted drives, scanning 24
My Account panel 52
N
notifications 13
Q
P
quarantine 40
automatically block files 30
deleteing items in 43
detection configuration 44
restoring items from 43
viewing items in 40
Quick scan 24
password management 62
adding site profiles 73
capturing login credentials 72
changing language of dialogs 98
configuring password management 63
controlling pop-up notifications 96
defining and using Form Fill profiles 89
defining hotkeys for 97
defining site profiles 72
determining favorites 70
exporting to CSV file 84
generating secure password 79
icon in toolbar 7
importing from other applications 87
installing after product installation 63
installing extension for 6
logging in to sites 77
R
Realtime shield, changing settings 30
renewing subscription 56
S
Safari extension 36
installing 5
installing later 33
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Index
using 36
scan log 104
scans 16
automatic scanning 16
changing preferences 23
changing schedule 21
logs 104
managing file detection 44
running on-demand 17
stop when game or full screen application is
toolbar
installing Webroot extensions 6
using for password management 66
U
updates
automatically download and apply 110
checking for 11, 58
disabling 110
USB drives, scanning 24
open 21
viewing scan results 16
search engine results
icons displayed in 37
Web Threat shield 33
SecureAnywhere account 8
services, monitoring 30
shields 26
disabling 28
enabling shields when user is logged off 30
managing file detection 44
monitoring keyboard activity 30
monitoring services 30
Realtime shield 30
viewing settings 26
Web Threat Shield 33
shutdown command 10
disable from menu 110
selecting 11
Submit a File 105
subscription, extending 56
Suspicious Activity Detected 13
System Analyzer 107
system requirements 2
V
version number 11
W
W icons in toolbar 6
Web Threat shield 33
changing settings 33
disabling 34
icon in toolbar 7
installing extension for 5
using 36
Webroot account 8
Webroot extension 58
website protection 36
changing settings 33
using with Safari 36
T
threat log 48
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