Front Exit Thermal Printer
■ Safety Precautions
In using the present appliance, please keep the following safety regulations in order to prevent any hazard or material damage.
Violating following instructions can cause serious injury or death.
Do not plug several products in one multi-outlet.
• This can provoke over-heating and a fire.
• If the plug is wet or dirty, dry or wipe it before usage.
• If the plug does not fit perfectly with the outlet, do not plug in.
• Be sure to use only standardized multi-outlets.
You must use only the supplied adapter.
• It is dangerous to use other adapters.
ONLY SUPPLIED ADAPTER
Do not pull the cable to unplug.
• This can damage the cable, which is the origin of a fire or a breakdown of the printer.
Keep the plastic bag out of children’s reach.
• If not, a child may put the bag on his head.
Do not plug in or unplug with your hands wet.
• You can be electrocuted.
Do not bend the cable by force or leave it under any heavy object.
• A damaged cable can cause a fire.
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Violating following instructions can cause slight wound or damage the appliance.
If you observe a strange smoke, odor or noise from the printer, unplug it before taking following measures.
• Switch off the printer and unplug the set from the mains.
• After the disappearance of the smoke, call your dealer to repair it.
Keep the desiccant out of children’s reach.
• If not, they may eat it.
Install the printer on the stable surface.
• If the printer falls down, it can be broken and you can hurt yourself.
Use only approved accessories and do not try to disassemble, repair or remodel it for yourself.
• Call your dealer when you need these services.
• Do not touch the blade of auto cutter.
Do not let water or other foreign objects in the printer.
• If this happened, switch off and unplug the printer before calling your dealer.
Do not use the printer when it is out of order. This can cause a fire or an electrocution.
• Switch off and unplug the printer before calling your dealer.
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■ Warning - U.S.A
This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
■ Notice - Canada
This Apparatus complies with class “A” limits for radio interference as specified in the
Canadian department of communications radio interference regulations.
Get appareil est conforme aux normes class “A” d’interference radio tel que specifier par ministre canadien des communications dans les reglements d’interference radio.
Some semiconductor devices are easily damaged by static electricity. You should turn the printer “OFF”, before you connect or remove the cables on the rear side, in order to guard the printer against the static electricity. If the printer is damaged by the static electricity, you should turn the printer “OFF”.
■ Waste Electrical and Electric Equipment (WEEE)
This marking shown on the product or its literature, indicates that is should not be disposed with other household wastes at the end of its working life, To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate this from other types of wastes and recycle it responsibly to promote the sustainable reuse of material resources. Household users should contact either the retailer where they purchased this product, or their local government office, for details of where and how they can take this item for environmentally safe recycling. Business users should contact their supplier and check the terms and conditions of the purchase contract. This product should not be mixed with other commercial wastes for disposal.
■ Label Material
* Control Label: PC
* Other Labels: PET
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The SRP-F310/312 Roll Printer are designed for use with electronic instruments such as system ECR, POS, banking equipment, computer peripheral equipment, etc.
The main features of the printer are as follows:
1. High speed printing : 63.82/72 lines per second.
2. Low noise thermal printing.
3. RS-232 (IFE-S TYPE), Parallel (IFE-P TYPE), Ethernet(10/100BaseT),
WLAN(USB adaptor), USB2.0(High Speed).
4. The data buffer allows the unit to receive print data even during printing.
5. Peripheral units drive circuit enables control of external devices such as cash drawer.
Characters can be scaled up to 64 times compared to it’s original size.
7. Bar code printing is possible by using a bar code command.
8. Different print densities can be selected by DIP switches.
9. IPX 1
※ For network information, refer to the
‘Network user manual’
Please be sure to read the instruction in this manual carefully before using your new
The socket-outlet shall be near the equipment and it shall be easy accessible.
We at BIXOLON maintain ongoing efforts to enhance and upgrade the functions and quality of all our products. In following, product specifications and/or user manual content may be changed without prior notice.
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■ Table of Contents
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1. Setting Up the Printer
Your printer box should include these items. If any items are damaged or missing, please contact your dealer for assistance.
Roll Paper Manual Power Cord
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1-2 Connecting the Cables
You can connect up the three cables to the printer. They all connect to the connector panel on the back of the printer, which is shown below:
Before connecting any of the cables, make sure that both the printer and the host are turned off.
1-2-1 Serial Interface (RS-232C)
When the Dip Switch is “ON” on the Serial Interface Board,
DTR and RTS are connected each other.
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Ready To Send
Clear To Send
Data Set Ready
Data Terminal Ready
1-2-2 Parallel Interface (IEEE1284)
Compatibility Mode nStrobe
Host / Printer Data 0 (LSB)
Host / Printer Data 1
Host / Printer Data 2
Host / Printer Data 3
Host / Printer Data 4
Host / Printer Data 5
Host / Printer Data 6
Host / Printer Data 7 (MSB)
GND nInit nFault
Data 0 (LSB)
Data 7 (MSB)
PtrBusy /Data3,7 PtrBusy
GND nInit nDataAvail /Data0,4
GND nInit nDataAvail
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1-2-3 USB Interface
1-3 Connecting the Drawer
Use a drawer that matches the printer specification. Using an improper drawer may damage the drawer as well as the printer.
Do not connect a telephone line to the drawer kick-out connector; otherwise the printer and the telephone line may be damaged.
Plug the drawer cable into the drawer kick-out connector on the back of the printer next to the power supply connector.
Drawer kick- out drive signal 1
Drawer open/close signal
Drawer kick- out drive signal 2
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1-4 Setting the Dip Switches
1-4-1 Serial Interface
1-1 Auto-Cutter Selection
Baud rate selection
Refer to the Following Table 1
DIP switch 1 Setting Function
115200 baud ON ON
1-4-2 Parallel & USB Interface
Table 1 - Baud Rate Selection
SW Function ON
1-1 Auto-Cutter Selection
DIP switch 1 Setting Function
※ Auto Cutter Enable / Disable selection
SW1 - 1
Dip Switch Set 1
Auto Cutter Disable
Auto Cutter Enable
Ignores Auto Cutter error for continuous printing
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1-5 Installing or Replacing the Paper Roll
Be sure to use paper rolls that meet the specifications. Do not use paper rolls that have the paper glued to the core because the printer cannot detect the paper end correctly.
Do not use paper wider than 80 mm or plastic paper tube when using a printer that specifies 80 mm paper.
1-5-1 Make sure that the printer is not receiving data; otherwise, data may be lost.
1-5-2 Open the paper roll cover by pressing the Push button.
Do not open the print cover while the printer is operating. This may damage the printer.
1-5-3 Remove the used paper roll core if there is one.
1-5-4 Insert the paper roll as shown.
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1-5-5 Be sure to note the correct direction that the paper comes off the roll.
1-5-6 Pull out a small amount of paper, as shown. Then close the cover.
When closing the cover, press the center of printer cover firmly to prevent paper miss-loading.
1-5-7 Tear off the paper as shown.
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1-6 Recommended Papers
E (Paper Thickness: 65μm): Nippon Paper Industries Co., Ltd.
160R (Paper Thickness: 75μm): New Oji Paper Mfg. Co., Ltd.
- P350 (Paper Thicknes s: 62μm): Kansaki Specialty Paper, Inc. (USA)
Use of papers other than those recommended above may damage TPH or degrade the printing quality and our company is not responsible for the damage caused by nonrecommended papers. If you have to use other products, we recommend that you use papers with a similar level of quality to the recommended ones.
1-7 Adjustments and Settings
The SRP-F310 is set up at the factory to be appropriate for almost all users. It does, however, offer some settings for users with special requirements.
It has DIP switches that allow you to change communication settings, such as handshaking and parity check, as well as print density.
The SRP-F310 also has a near-end sensor for the paper. This can give you a warning when the paper is almost out. If you find that there is not enough paper remaining on the roll when the near-end sensor is triggered, you can change the near-end sensor setting.
Rotate the near end sensor tab at front or rear position. (See the below figure)
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1-8 Using the Printer
The POWER light is on whenever the printer is on.
This indicates an error.
This light indicates the near end of the paper roll. Install a new paper roll and the printer will continue printing. When the light blinks, it indicates the self-test printing standby state or macro execution Standby state when the macro execution command is used.
Press the FEED button once to advance paper one line. You can also hold down the
FEED button to feed paper continuously.
1-9 Connecting the computer
You need an appropriate interface cable.
1-9-1 P lug the cable connector securely into the printer’s interface connector.
1-9-2 Tighten the screws on both sides of the cable connector.
1-9-3 Attach the other end of the cable to the computer.
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1-10 Connecting the Power Supply
When connecting or disconnecting the power supply from the printer, make sure that the power supply is not plugged into an electrical outlet. Otherwise you may damage the power supply or the printer.
If the power supply’s rated voltage and your outlet’s voltage do not match, contact your dealer for assistance. Do not plug in the power cord. Otherwise, you may damage the power supply or the printer.
1 Make sure that the printer’s power switch is turned off, and the power supply’s power cord is unplugged from the electrical outlet.
1-10-2 Check the label on the power supply to make sure that the voltage required by the power supply matches that of your electrical outlet.
3 Plug in the power supply’s cable as shown below. Notice that the flat side of the plug faces down.
To remove the DC cable connector, make sure that the power supply’s power cord is unplugged; then grasp the connector at the arrow and pull it straight out.
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2. Self Test
The self-test checks whether the printer has any problems. If the printer does not function properly, contact your dealer. The self-test checks the following;
2-1 Make sure paper roll has been installed properly.
2-2 Turn on the power while holding down the FEED button with beep. The self-test begins.
2-3 The self-test prints the current printer status, which provides the control ROM version and the DIP switch setting.
2-4 After printing the current printer status, self-test printing will print the following,
and pause (The PAPER LED light blinks).
PLEASE PRESS THE FEED BUTTON.
2-5 Press the FEED button to continue printing.
The printer prints a pattern using the built-in character set.
2-6 The self-test automatically ends and cuts the paper after printing the following.
*** COMPLETED ***
2-7 The printer is ready to receive data as soon as it completes the self-test.
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3. Hexadecimal Dumping
This feature allows experienced users to see exactly what data is coming to the printer.
This can be useful in finding software problems. When you turn on the hexadecimal dump function, the printer prints all commands and data in hexadecimal format along with a guide section to help you find specific commands.
To use the hexadecimal dump function, follow these steps.
3-1 After you make sure that the printer is off, open the cover.
3-2 Turn on the printer, while holding down the FEED button with beep.
3-3 Close the cover, then the printer enters the hexadecimal dump mode.
3-4 Run any software program that sends data to the printer. The printer will print all the codes it receives in a two-column format. The first column contains the hexadecimal codes and the second column gives the ASCII characters that corresponds to the codes.
1B 21 00 1B 26 02 40 40 40 40 . ! . . & . @ @ @ @
02 0D 1B 44 0A 14 1E 28 28 28 . . . D . . . . ( ( (
00 01 0A 41 0D 42 0A 43 43 43 . . . A . B . C C C
A period (.) is printed for each code that has no ASCII equivalent.
During the hex dump, all commands except DLE EOT and DLE ENQ are disabled.
3-5 When the printing finishes, turn off the printer.
3-6 Turn on the printer and then the hexadecimal mode is off.
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Characters per line (default)
Thermal line printing
SRP-F310: 42(Font A), 56(Font B)
SRP-F312: 48(Font A), 64(Font B)
SRP-F310: 63.82 lines/sec, 270 mm/sec
SRP-F312: 72 lines/sec, 270mm/sec
Receive Buffer Size 4K Bytes
※ NOTE : Printing speed may be slower, depending on the data transmission speed and the combination of control commands.
SMPS Input voltage 100~240VAC
SMPS Output voltage
0 ~ 45 ℃ (Operating)
-20 ~ 60 ℃ (Storage)
10 ~ 80 % RH (Operating)
10 ~ 90 % RH (Storage)
; Except for paper
Mechanism Head 150 Km
Auto Cutter 1,800,000 Cut
MCBF * Mechanism 70,000,000 lines
* These values are calculated under printing level 2 with recommended paper at normal temperature.
* These values may vary with environment temperature, printing level, etc.
** This equipment is indooruse and all the communication hiring are limited to inside of the building.
** The switch is the disconnecting device. Turn off switch from any hazard.
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5-1 Cleaning Printer
Paper dust inside the printer may lower the print quality. In this case clean the printer as follows.
5-1-1 Open the printer cover and remove the paper if exists.
5-1-2 Clean the print head with a cotton swab moistened with alcohol solvent.
5-1-3 Clean the platen roller and paper end sensor with cotton swab moistened with water.
5-1-4 Insert a paper roll and close the printer cover.
The remained amount of paper detected by paper near end sensor varies with the diameter of the paper core.
To adjust the remained amount, contact your dealer.
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