Super Display Telephone Quick Reference Guide

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Super Display Telephone
Quick Reference Guide
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Using Your Telephone
The
Alphanumeric Display
helps you use features and tells you about your calls. With optional Caller ID, a ringing line may show your caller’s number and name.
These
Volume Controls
are for ringing calls (not available on all models).
Due to the flexibility built into
Codes
and
Feature Capacit
in this guide. Check with your c and make a note of any differen
CHECK
If you’re on a Handsfree Call (see
Handsfree Options below), lift the
handset
for privacy.
MW
flashes when you have Messages
Waiting. If you don’t have a Voice Mail key, it also flashes when you have Voice
Mail messages left in your mailbox.
Press CALL1 then
LND
to automatically redial the last number you called. Press
CALL1,
DIAL
and dial a bin number for Common Abbreviated Dialing.
While on a call, press
CONF
or
CONF
to set up a Conference. This key may be
TRF on some models.
These
Volume Controls
are for the speaker and handset. For phones without the volume switch, this also controls the volume for ringing calls.
1
7
13
19
MW
FLASH
CONF
•
Hand
You m
•
Moni
•
With the ha
Hands
•
Use
H
towar
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the system, your
Dialing ties
may differ from those communications manager nces.
SERVICE
RINGING
Soft Keys
simplify using your phone. To guide you through your features, the Soft Key functions automatically change to help you handle calls. In this guide, the
Reverse Type
represents Soft Key functions.
CLEAR
While your phone is idle, the Soft Keys are normal
One Touch Keys
.
Press
DIRECTORY
to select a call from a list of names. See Directory Dialing for more.
These are and/or keys.
See Programming Function Keys for more on setting up these keys.
[DIRECTORY] [MENU]
2
8
14
20
3
9
15
21
4
10
16
22
5
11
17
23
6
12
18
24
Line Appearance Keys
are Intercom keys for placing and answering calls. If you’re busy on one – just use the other.
Enable
Do Not Disturb
when you don’t want to be interrupted.
1
4
7
2
5
8
0
VOL
3
6
9
DIAL CALL 1
LND CALL 2
MIC DND
Press for calls, or use the handset instead. See Handsfree Options below.
While on a handset call, press SPK once for
Handsfree, twice for
Group Listen
.
SPK
HOLD
The
Microphone
picks up your voice for
Handsfree calls. Press
MIC
to turn off the microphone.
Handsfree Options dsfree
lets you place and answer calls by pressing instead of using the handset.
ust have a speakerphone to have Handsfree.
itor
lets you place a call without lifting the handset, but you must lift the handset to speak.
Automatic Handsfree
, you can press a line or Line Appearance key without lifting ndset. You may have to lift the handset to speak, depending on whether you have sfree or Monitor. Normally, you have Automatic Handsfree.
Handsfree Answerback
to answer a voice-announced Intercom call by speaking d your phone — without lifting the handset.
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Placing Calls
Placing an Outside Call . . .
Press a line key for quick access:
1. (Optional) Lift handset.
2.
+ Listen for dial tone + Outside number.
•
You can have function keys for lines or line groups.
•
If your system is behind a PBX, you may have to dial 9 before your number.
OR
Dial codes for outside lines:
1. (Optional) Lift handset.
2.
OR
+ + Outside number.
2.
+ + Line group
(1-9, 01-99 or 001-128) + Outside number.
OR
2.
+ + Line number (e.g.,
05 or 005 for line 5) + Outside number.
Calling a Co-Worker . . .
Dial using the
Intercom:
1. (Optional) Lift handset.
•
For one-touch calling, press a Call
Coverage or Hotline function key instead of going on to step 2.
2.
+ Co-worker’s extension number.
•
Your call will ring or voice-announce.
If you hear ringing, wait for an answer.
If you hear two beeps, begin speaking.
Press
RING
or
VOICE
to change mode.
•
For your Voice Mailbox, dial ✻ 8.
•
For Paging, press
MENU
+
EX PAGE
IN PAGE
or
+ Press displayed page zone or
dial ✻1 + 0 for All Call or ✻1 + 1-64 for
zones.
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If your call doesn’t go through . . .
Camp On and Callback
When you hear system busy, use
Camp On or Callback:
1.
CAMP ON
to Camp On (wait without hanging up).
•
(Intercom calls) When you hear ringing, wait for the called party to answer.
If you hear busy/ring instead of busy before camping on, you can optionally dial 6 to send a Voice Over.
•
(Outside calls) When you hear new dial tone, place your call again.
OR
1.
CAMP ON
and hang up to leave a Callback for a free line or extension.
•
Wait for the system to call you back.
2.
or lift handset.
•
(Outside calls) Place your call again.
•
•
(Intercom calls) Speak to co-worker.
To cancel,
MENU
+
CLEAR MENU
+
CLEAR CALLBACK
+ Choose ALL, ICM or
LINE.
Message Waiting
(Direct Messaging)
Leave a Message
Waiting (flashing MW key) when your coworker doesn’t answer:
1. Do not hang up + .
•
Your co-worker’s MW flashes fast.
Your MW is lit.
MSG WAIT
•
With Voice Mail,
VOICE MSG
to leave a message in your co-worker’s mailbox.
To answer a Message
Waiting left for you:
1.
MSG WAIT ANSWER MSG WAIT CALL
•
To cancel Messages Waiting,
MENU
CLEAR MENU
+
CLEAR MESSAGE WAIT
+ Choose All, SENT or RECEIVED
.
+
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Answering Calls
Answering Outside Calls . . .
Listen for two rings and look for a flashing line key:
1.
or lift handset.
•
Press line or loop key if not connected.
Answering Intercom Calls . . .
Listen for two short beeps:
1. Speak toward your phone.
•
You can lift the handset for privacy.
•
If you hear one long ring instead, press
SPK or lift handset to answer.
•
To change the way incoming Intercom calls ring your phone,
MENU
+
PGM/SAVE
Choose one of the following: Signal
Call, Voice Call, 2nd Signal Call, or
2nd Voice Call.
Picking up calls not ringing your phone . . .
If a call is ringing over the Page after hours:
1.
or lift handset.
2.
+ .
When a call is ringing a co-worker’s phone:
1.
2.
or lift handset.
•
You can press a Group Call Pickup or Call
Coverage function key instead of step 2.
+ Co-worker’s extension.
Have a telephone meeting (Conference) . . .
Use Conference to have a telephone meeting:
1. Place/answer call +
CONFERENCE
Place/answer call +
SET
.
+
2. Add another call +
SET
.
•
Repeat this step to add more parties. You may be able to have up to 32 callers.
3.
BEGIN CONFERENCE
adding parties.
when you are done
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Handling Your Calls
Your call can wait at your phone . . .
Hold
Use Hold instead of leaving the handset off-hook:
1. Do not hang up + .
•
This puts your outside call on System
Hold. Your co-workers can take the call off Hold. To place the call on
Exclusive Hold, press your Exclusive
Hold function key.
•
Intercom calls automatically go on
Exclusive Hold when you press HOLD.
Easily retrieve a call from Hold:
1.
or lift handset.
2. Press flashing
OR
.
2.
if the call was not on a line key (or was an Intercom call).
Send the call you’re on to a co-worker . . .
Transfer
Send (Transfer) your call to a co-worker:
1. Do not hang up + .
2. Dial your co-worker’s extension.
•
You can press a One-Touch key instead of dialing your co-worker.
•
To transfer the call to Voice Mail, press your Voice Mail key before dialing your co-worker.
OR
1.
(Hotline).
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Park a call in orbit
Park a call in orbit so a co-worker can pick it up:
1. Do not hang up.
2.
+ + Park Orbit.
•
Park Orbits are 1-64. For Personal
Park, dial 857 instead of #6.
3. Page your co-worker to pick up the call.
•
To Page,
MENU
+
IN PAGE
or
EX PAGE
+
Press displayed page zone or dial ✻1 +
0 for All Call or ✻1 + 1-64 for zones.
4. Hang up.
1. (Optional) Lift handset for privacy.
Or pick up a call a coworker parked for you:
2.
+ + Park Orbit.
•
For Personal Park, dial 857 (if Parked
at your phone) or ✻✻ + Extension.
Forward (reroute) your calls to a co-worker . . .
While at your desk, forward your calls to a co-worker or Voice
Mail:
1.
MENU
+ + +
Forwarding condition:
CALL FWD
1: Answer machine
,
3:Follow Me
2: Busy/no answer
,
7: Both Ring
,
(not for Voice Mail)
0 = Cancel
2.
STA nnn
.
OR
Dial destination extension, Voice Mail master number or press Voice Mail key.
3. Enter the Call Forwarding type:
2: All calls
•
DND flashes slowly. A voice prompt may remind you that your calls are forwarded.
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Placing Calls Quickly
Automatically redial calls . . .
Last Number Redial
Quickly redial your last outside call:
1. (Optional) Lift handset.
2.
+ .
•
The system selects an outside line.
OR
2.
+ .
•
The call uses the line you select.
Save
Save your call for quick dialing later on:
1.
MENU
Then redial your saved number:
1. (Optional) Lift handset.
2.
MENU
•
The system selects an outside line.
OR
2.
+
MENU
•
The call uses the line you select.
Quickly dial co-workers and outside calls . . .
One-Touch Calling
Use One-Touch Keys to save time calling co-workers:
1. (Optional) Lift handset + .
•
You can have One-Touch Keys for
Direct Station Selection, Personal Speed
Dial (outside calls) or feature codes. See
Programming One-Touch Keys.
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Abbreviated Dialing (Speed Dial)
Store Common or
Group Abbreviated
Dialing numbers:
To dial your stored
Abbreviated Dialing number:
1. (Optional) Lift handset.
2.
MENU
3.
ABB: SYSTEM
ABB: GROUP
(for Common) or
(for Group).
4. Dial Abbreviated Dialing bin number.
•
Ask your communications manager for your bin numbers.
5. Dial phone number to store +
SAVE
.
•
The number can be up to 24 digits, using
0-9, # and ✻. Press MIC to enter a pause.
6. Enter the name for stored number +
•
See Entering Names below.
SAVE
.
1. (Optional) Lift handset.
2.
MENU
ABB: GROUP MENU
.
3.
for the first letter, then for name to outdial.
•
You may also have function keys for
Abbreviated Dialing.
Entering Names
When entering names, use One-Touch Keys to enter letters. For example, press One-Touch
Key 1 once for A, twice for B, three times for C, and four times for D.
1 = A - D
2 = E - H
3 = I - L
4 = M - P
5 = Q - T
6 = U - Z
7 = Hyphen
8 = Space
9 = Symbols
10 = Punctuation
•
Use the dial pad digits to enter 1-9, # and ✻.
•
CONF deletes entries.
•
CHECK saves the One-Touch entry after you select it. (You don’t have to press CHECK after dial pad entries.)
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Quick Reference for Other Features
Do Not Disturb:
To set:
MENU
+
PGM/SAVE
+
DND
+
SET
+
DND EXTERNAL
to block your outside calls.
DND INTERCOM
to block Paging, Intercom calls, Call Forwards and transferred outside calls.
DND ALL
to block all calls.
DND CALL FWD
to block Call Forwards.
To cancel:
MENU
+
PGM/SAVE
+
DND
+
CANCEL
.
Name Storing: CALL1
+
800
+ Name (See Abbr. Dialing) +
HOLD
.
Memo Dial:
Meet Me
Conference:
Park and Page:
While on a call, store a number for easy recalling:
Memo Dial
function key + Number to store +
Memo Dial
key to save.
To dial number:
Memo Dial
key +
Line
key.
To set up a telephone meeting: While on a call,
CONF
+
Page
party and announce zone +
CONF
twice when co-worker answers.
To join:
CALL1
+
864
+ Announced
zone
.
To have your phone greet your callers and Page you:
MENU
Greeting +
#
+
7
+ Record Page +
#
+ the page zone key (
COMB #_
, or
EXT #_
)
+
CALL1
to hang up.
To cancel:
CANCEL CALL-FWD
.
To pick up:
CALL1
+
✻ ✻
+ Announced
extension
.
INT #_
,
Personal
Greeting:
Repeat Redial:
To have your phone greet your callers and forward your calls:
MENU
#
+
2:BUSY/NO ANSWER
,
4:IMMEDIATE
Ext. to receive calls +
2
(All) or
3
(CO) +
CALL1
to hang up.
To cancel:
CANCEL CALL-FWD
.
To automatically redial your outside call if it’s not answered:
Place CO call +
MENU
+
REPEAT DIAL
Lift handset when call goes through.
+
SPK
To cancel: When idle,
CANCEL REPEAT DIAL
.
to hang up +
At your display telephone, select a co-worker or outside call from a list of names
(rather than dialing the phone number):
Directory Dialing
1
.
DIRECTORY
+
Directory Dialing type:
2
(C) = Common Abbreviated Dialing.
3
(D) = Group Abbreviated Dialing.
7
(P) = Your One-Touch Keys (1-10).
9
(X) = Co-worker’s extension numbers.
2.
Dial letter/number range for the party you want to call (e.g., dial 2 for A, B, C or 2).
3.
Dial the digit for the letter/number selected above
(e.g., 1 for A, 2 for B).
4.
Press volume ▲ or ▼ to scroll through the list.
5.
CALL1
or lift handset to place call.
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Programming Function Keys
To program:
MENU
+
PGM/SAVE
+
FCTN KEY
+ Key + Data
Call Forwarding:
Enter
1080
for Call Forwarding to extension or Voice Mail the same as dialing
✻
2
).
Enter
1081
for Selectable Display Messaging, Call Forwarding
Off Premise and Personal Greeting/Park and Page (the same as dialing
✻
4
).
Conference:
Enter
1016
if you want a Conference key.
Hold:
For Exclusive Hold, enter
1044
.
Hotline:
Enter
1058
+ Partner’s extension.
Line and Loop Keys:
Enter
0001 - 0192
for lines 1-192,
0000
to undefine.
Enter
1078
+
0
(Incoming),
1
(Outgoing) or
2
(Both) +
001-128
(Trunk Group) or
000
(for ARS).
Memo Dial:
Enter
1015
.
Save Number Dialed:
Enter
1014
.
Repeat Redial:
Enter
1075
.
Voice Mail:
Method A
Method B
1
1
1
: Enter
1059
.
: Enter
1059
+ Your extension number.
Check with your communications manager.
Park:
Enter
1033
+
Orbit number
(1-64).
Page:
Enter
1006
+
Zone
(1-9 or 01-32) for Internal.
Enter
1004
+
Zone
(1-8) for external.
Enter
1005
for External All Call.
Programming One-Touch Keys
To program:
MENU
+
PGM/SAVE
+
ONE TOUCH
+
Key + Data +
SAVE
+ Name +
SAVE
.
DSS:
Enter
Co-worker’s extension number
.
Personal Speed Dial:
Enter
9
+
Outside number
or,
Enter
804
+
Line group number
(1-9, 01-99 or 001-128) +
Outside number
or,
Enter
#9
+
Line number
(e.g., 05 or 005) +
Outside number
.
Service Codes:
Enter
Service Code
. For example, you can make a Save
Number Clear key by entering 885.
*92600DQG05*
92600DQG05
NEC America, Inc., Corporate Networks Group
4 Forest Parkway, Shelton, CT 06484
TEL: 203-926-5400 FAX: 203-929-0535
cng.nec.com
April 2001
Printed in U.S.A.
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