Owner`s Manual

Owner’s Manual
Remote Controlled Dog Training Collars
Series
1
www.dogtra.com
By Dogtra
Remote Controlled Dog Training Collars
Owner's Manual
Please read this manual thoroughly
before operating the Dogtra 1900S training collar.
1
Product Safety and Health Statement
Proper e-collar use
Dogtra e-collars are intended for the sole purpose of
behaYior modi¿cation of dogs. They are 12T intended for
human use or use on other animals. Dogtra Company does
not assume any liability for the improper use of a Dogtra
e-collar.
Aggressive dogs
Dogtra highly recommends consulting a dog training
professional when using an e-collar to correct dogs that are
aggressive towards other dogs or people.
Interference with other electronic devices
Dogtra¶s industry-leading technology ¿ltering system
ensures minimal interference with other electronic devices
garage door openers mobile phones etc.. 2ur digital
microprocessor offers thousands of unique codes to
eliminate frequency match-up with other Dogtra e-collars.
Dogtra recommends consulting your physician if you are
going to use the e-collar and you have any type of medical
devices.
Inadvertent activation
If the constant button is held down for 12 seconds or more,
the unit will automatically shut down. It reactivates when
the button is released and depressed again.
Proper Fit
$ loose ¿t can allow the receivercollar to move around on
the dog’s neck. When this happens, the contact points may
rub the skin and cause irritation. If the unit is too loose, the
contact points will not make proper contact and your dog
will not receive consistent stimulation.
2
Duration your dog can wear the unit
/eaving the receivercollar in the same location on the
dog’s neck for an extended period of time can cause skin
irritation. If the dog is to wear the e-collar for long periods,
occasionally reposition the receivercollar so that the contact
points are moved to a different location on the dog’s neck.
Make sure you check for skin irritation each time you use
the unit. If your dog exhibits signs of skin irritation, consult
with a veterinarian.
Reaction to the stimulation
Every dog has a different tolerance and reaction to the
stimulation. Please look at your dog’s reaction to ¿nd Must
the right level of stimulation. The stimulation level may
vary depending on the situation and distractions. 1ormally
a distracted dog (chasing another dog, squirrel, etc.) will
require a higher level of stimulation compared to when
there is no distraction.
Training Methods
E-collars can be used with many different methods. If you
have any concerns in the training methods provided by
Dogtra, consult with a dog training professional.
3
Table of Contents
At a Glance ........................................................
Main Features of the 1900S ....................................
2verview ...........................................................
Understanding your training system
1. +ow to turn the 1900S onoff .............................
2. How the transmitter buttons work .......................
3. Collar ¿tting .................................................
4. How to ¿nd the right stimulation .........................
5. To maximize the distance .................................
6. The LED indicator ..........................................
7. Charging the battery ........................................
8. The handheld transmitter LCD ...........................
9. How to attach the belt clip on the 1900S ..............
10. How to use the test light ..................................
General Training Tips ............................................
Maintenance ......................................................
Troubleshooting Guide ..........................................
Warranty and repair information ..............................
4
5
6
7
10
11
14
15
15
16
17
18
20
21
22
24
25
27
At a Glance
Transmitter
2wner
s
Manual
Receiver
Collar
Belt clip
Battery
charger
Test light
Splitter
cable
Gear bag
Optional accessories
Field auto charger
Dogtra’s ¿eld auto chargers are designed for use with a
10-volt car outlet.
European charger
Dogtra’s European chargers are designed for use with a
230V AC electrical outlet.
To purchase accessories, please visit www.dogtra.com or
call customer service at 1-888-811-9111.
5
Main Features of the 1900S
Slim design receivercollar ergonomically
shaped to your dog
s neck
Checkered grips on the handheld transmitter
1on-Stimulating High Performance Pager
Enhanced Contact Points
Rheostatvolume style with stimulation levels 0a127
3/4
34 - mile range
µ1ick’ and µConstant’ stimulation
LowHigh Stimulation
Fully waterproof
LCD screen
Belt clip
2-hour rapid charge batteries
6
Overview
Antenna
Rheostat
intensity dial
Indicator
light
(LED
window)
1ick
button
Pager
button
2noff
switch
Constant
button
Belt clip
LCD
screen
Battery
charging
receptacle &
rubber plug
Transmitter
7
Overview
Antenna
Rheostat
intensity dial
Indicator
light
(LED
window)
1st-dog
Pager
(gray
button)
1ick
Constant
toggle
switch
2noff
switch
2nd-dog
Pager
(orange
button)
1st-dog
1ick &
Constant
(gray
button)
2nd-dog
1ick &
Constant
(orange
button)
Belt clip
LCD
screen
Battery
charging
receptacle &
rubber plug
Transmitter
8
Collar strap
Contact points
Battery charging
receptacle &
rubber plug
Indicator light
(LED window)
2noff
switch
Receiver/Collar
9
Understanding your training system
1. How to turn the 1900S on/off
To turn the handheld transmitter on, hold down the button
on the right side of the transmitter until the LCD screen
illuminates. To turn the transmitter off, hold down the same
button on the right side of the transmitter until the LCD screen
shuts off.
2noff
Button
To turn the receivercollar on, hold down the onoff button until
the LED indicator turns green. To turn the receivercollar off,
hold down the onoff button until the LED indicator turns red.
2noff Button
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2. How the transmitter buttons work
1900S
The transmitter for the 1900S single dog unit has four
buttons (one on the face of the transmitter, two on the left
side and one on the right side).
1ick
button
2noff switch
Pager
button
Constant
button
Nick Button
The ³1ick´ button is located on top on the left side of the
handheld transmitter. When the ³1ick´ button is pressed the
receiver emits a single pulse of electrical stimulation.
Constant Button
The ³Constant´ button is located on the bottom on the left
side of the handheld transmitter. Pressing the ³Constant´
button gives continuous stimulation as long as the button is
pushed, for up to 12 seconds. If the button is not released
after 12 seconds, the stimulation will automatically turn off
as a safety feature. The collar will be ready to be reactivated
once the button has been released.
Pager Button
The ³Pager´ button is located on the face of the transmitter.
Pressing it will give non-stimulating vibration as long as the
button is depressed, for up to 12 seconds.
11
Transmitter Power ON/OFF
The button on the right side of the transmitter is the ³21
2FF´ button that activates the transmitter and LCD screen
only. To turn the transmitter on, press the ³212FF´ button
on the right side of the transmitter until the LCD screen
illuminates. To turn the transmitter off, press the ³212FF´
button on the right side of the transmitter. When the LCD
screen displays ³2FF´ release the button.
1902S
The 1902S two-dog unit has ¿ve buttons and a toggle
switch on the transmitter (two on the face of the transmitter,
two on the left side, and one on the right side.).
1st-dog
1ick & Constant
(gray button)
2nd-dog
1ick & Constant
(orange button)
1ickConstant
toggle switch
2noff switch
1st-dog
Pager
(gray button)
2nd-dog
Pager
(orange button)
Nick & Constant Toggle Switch
Located on the face of the transmitter is a toggle switch.
The toggle switch has a setting for ³1ick´ and another for
³Constant´. The color-coordinated buttons (orange for the
orange receivercollar and gray for the black receivercollar)
will implement the desired stimulation based on the toggle
switch setting.
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When either the orange or gray stimulation button is pressed
and the toggle is set on ³1ick´ the receiver emits a single
pulse of electrical stimulation.
When you press either the orange or gray stimulation
button, and the toggle is set on ³Constant´, the receiver
emits a continuous stimulation as long as the button is
pushed, for up to 12 seconds to the corresponding collar.
If the button is not released after 12 seconds, the stimulation
will automatically turn off as a safety feature. The collar will
be ready to be reactivated once the button has been released.
Pager Button
The Pager buttons are located on the face of the transmitter.
The orange button corresponds with the orange receiver
collar and the gray with the black receivercollar. Pressing it
will give non-stimulating vibration as long as the button is
depressed, for up to 12 seconds.
13
3. Collar fitting
The receivercollar should be ¿tted so that the surgical
stainless steel contact points press ¿rmly against the dog’s
skin. When properly ¿tted, you should be able to ¿t a ¿nger
or two snugly in between the contact points and your dog’s
skin. When properly ¿tted, the receivercollar should not
move on the dog. The best location for the receivercollar
box is either side of the dog’s windpipe.
A loose ¿t can allow the receivercollar to move around
on the dog’s neck. When this happens, the contact points
may rub the skin and cause irritation. If the receivercollar
is too tight, the dogs may have dif¿culty breathing.
14
4. How to find the right stimulation
The 1900S comes with the rheostat dial on the transmitter.
The rheostat intensity dial controls the stimulation level,
with level 0 being the lowest level and level 127 being the
highest.
The level of stimulation best suited for your dog depends
on your dog’s temperament and threshold for stimulation.
Always start at the lowest level and work your way up. The
appropriate level can be found when the dog responds to
the stimulation with a mild reaction, such as a tensing of the
neck muscles. The stimulation level may vary depending
on the training situation. When highly distracted, dogs will
require a higher level of stimulation.
NOTE : The stimulation intensity can be adMusted even
while the stimulation is in use.
5. To maximize the distance
The Dogtra 1900S has a 34-mile range. The range may
vary depending on the way the transmitter is held. Hold
the transmitter away from your body to receive the greatest
range. For maximum signal strength, keep the Dogtra
1900S properly charged.
Maximum range
Typical range
Minimum range
*Avoid touching the antenna or the range may decrease
substantially.
15
6. The LED indicator
The LED indicator Àashes every 4 seconds when the
receiver is on and ready for use. The LED indicator will
blink on both the transmitter and the receiver when the
transmitter buttons are pressed.
The LED indicator color indicates the battery life level.
Green = Fully charged, Amber = Medium, Red = 1eeds
charging
If the unit is used while the LED indicator is red, it will shut
down automatically.
Receiver Indicator Light
When the ³Constant´ button on the transmitter is pushed,
the collar indicator light will glow steadily (either green,
amber, or red based on the remaining battery life), as long
as you hold the button down, for up to 12 seconds.
When the ³1ick´ button is pushed, the light comes on for
a fraction of a second.
16
7. Charging the battery
The Dogtra 1900S uses Lithium-Polymer batteries.
1. Charge the unit before using the unit for the ¿rst time.
2. Do not charge the batteries near any Àammable
substances.
3. Fully charge the batteries if the unit is to be stored
without use for a period of 3 months or more.
Recharge the unit if :
1. The indicator light on the collar is emitting a red color.
2. If the 3 bar indicator on the transmitter LCD shows Must
1 bar.
3. The indicator light on the transmitter or receiver will not
come on. The indicator light on the transmitter or receiver
comes on momentarily, but will not stay on when the
³Constant´ button is pushed.
Battery Charging Procedure
NOTE : The unit has a partial charge when it leaves the
Dogtra facility, upon receipt of the collar, be sure to give it
a full 2-hour initial charge before the ¿rst use.
1. Attach the charging cables to both the transmitter and
receiver(s), as shown on page 17.
17
2. Plug the charger into a 120-volt wall outlet or if using
the accessory ¿eld charger, plug into a cigarette lighter
only for Lithium-Polymer batteries (use a 230-volt
European charger for Europe.). When properly plugged
in, all indicator lights should glow red. During the
charging process, the unit will shut off. 2nce the battery
cable is unplugged from the unit after a full charge,
you will need to turn the unit on again before use.
3. The Lithium-Polymer battery is fully charged within
2 hours. The lights will stay red during the charging
process. The red light will change into a steady green light
when the battery is fully charged (when you disconnect
the charger after ¿nishing the charge, you will need to
restart the unit).
4. After charging, cover the battery charging receptacles
with the rubber plugs on the transmitter and receiver
collar.
NOTE : 2nly use Dogtra-approved batteries, chargers, and
accessories for your Dogtra e-collars. When a charger is not
in use, disconnect it from the power source.
8. The handheld transmitter LCD
18
Turn the LCD backlight on and off with a short press of
the onoff button.
The LCD screen indicates the stimulation level (0-127).
The LCD battery life indicator shows 3 bars at full charge,
2 bars at medium charge and 1 bar when it needs to be
charged. The battery life indicator only speci¿es the
remaining charge for your transmitter. To ¿nd the remaining
charge for your receiver, observe the LED indicator on the
receivercollar.
Green = full charge
Amber = medium charge
Red = needs charge
Care for LCD Transmitters in Cold Temperature
In cold temperatures (10 degrees F or below), the Liquid
Crystal Display (LCD) on your transmitter may be dim
or slow to respond. Wait until the display becomes visible
before selecting any training level. Even though the LCD
screen might be dim or slow to respond when you push the
1ick or Constant button, the transmitter will still function
properly. In the occurrence of extremely cold weather, the
LCD screen might take a moment to respond causing the
intensity level to freeze at that current level. In this situation,
if you turn the rheostat intensity dial, the level on the screen
may not change but the actual intensity from the receiver
collar will change in agreement with the dial. In this
situation, it is ideal to either wait until your transmitter is
back to working order before emitting a correction, or while
holding the constant button down slowly turn the Rheostat
Intensity Dial while watching your dog’s reaction. Do not
turn the Rheostat Intensity Dial at a rapid increase because
the receivercollar will emit a static correction based on the
level of the Rheostat Intensity Dial, which might not be
correctly reÀected on the LCD screen.
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9. How to attach the belt clip on the 1900S
To attach the included belt clip to the transmitter, follow
the instructions below.
1. Align the belt clip to the grooves on the back of the
transmitter.
2. With a ¿rm grip, screw on the belt clip using the provided
Philips head screws.
Caution! Tighten until ¿rmly in place. Be careful not to over
tighten.
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10. How to use the test light
1. Turn on the receivercollar and place the test light over
the contact points as shown in the diagram.
2. The test light will illuminate momentarily when the 1ick
stimulation button is pressed on the transmitter. The light
will stay lit as long as the Constant button is pressed on
the transmitter, up to 12 seconds.
3. When the stimulation is increased, the test light will emit
a brighter light.
21
General Training Tips
Getting started with your 1900S
Your dog must know some very basic obedience commands
before beginning training with the 1900S. A dog learns by
¿rst being shown a command, followed by lots of repetition
over an extended period. As the dog becomes pro¿cient at
these commands, the trainer can introduce distractions and
different locations to strengthen them. Throw in the correct
amount of positive and negative reinforcement and you
should end up with a well-mannered dog.
Obedience training on the leash
Your dog must fully understand the obedience commands
(sit, stay, here, heel and kennel) before using the e-collar
for reinforcement of these commands. A leash attached
to a standard collar is used to "teach" the dog the basic
obedience commands (here, heel, sit, and stay). A tug on the
leashcollar is used to reinforce the command. When the dog
complies with the command, use positive reinforcement
praise. 2nce the dog understands these commands, the
e-collar can be used to reinforce them.
Beginning e-collar training
When you feel your dog understands the obedience
commands on the leash we can now start with the electric
collar training. With the dog on the leash wearing the
electric collar continue with your obedience drills.
Light stimulation (nick or constant) is going to be applied
as a command is given, the stimulation is removed as the
dog complies. Through repetition, a dog learns to turn
off the light stimulation by performing the command.
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E-collar training is another form of negative reinforcement,
similar to the leash and standard collar training. When the
dog complies with the command, we use praisepositive
reinforcement.
The ¿nal step is the avoidance phase in which the dog learns
that he can avoid the stimulation altogether by performing
your commands. When these training procedures are
complete, the electric collar is used as a reminder when the
dog does not comply with your commands at home or in the
¿eld. .eep your initial training sessions short and positive.
Dogs have a short attention span, especially young dogs.
How much stimulation to use
Always start with low levels of stimulation and work your
way up depending on the disposition of your dog and
any given situation. By using only enough stimulation to
get your point across, you will have a more controllable
environment and a dog that is under less stress. Animals
(and humans) perform better in a less stressful environment.
For more training information, please visit our website at
www.dogtra.com.
23
Maintenance
Basic maintenance
Be sure the rubber-charging cap is securely in place
when the collar is in use. After each training session,
carefully inspect the unit for any missing parts or damage
to the casing. Damaged or broken casing may affect the
waterproof guarantee on the unit. After con¿rming that
there is no damage to the casing, rinse the receivercollar
and clean out any dirt or debris.
Storage maintenance
The 1900S should be fully charged before storing for
extended periods. While in storage, the unit should be given
a full charge once a month, and before the ¿rst use. Store the
units in room temperature. Do not keep the units exposed to
extreme climates.
Troubleshooting
If the unit is malfunctioning, please refer to the
³Troubleshooting Guide´ before sending it to Dogtra for
service. If you have any questions or concerns, you may
email them to [email protected], or call customer service
at 1-888-811-9111.
24
Troubleshooting Guide
1. My dog is not reacting to the collar.
- Make sure the receivercollar is turned on.
- Be sure the strap is on the dog tight enough so that both
contact points are touching the dog’s skin.
- The contact points may be too short for your dog’s
thick or long coat. To place an order for longer contact
points, please contact Dogtra or a Dogtra dealer. If you are
already using longer contact points, you may need to trim
the hair on the dog’s neck, so that both contact points are
touching the dog’s skin.
- The intensity level may be too low for your dog. Increase
the stimulation until the dog responds, usually by a neck
movement, head shaking, or looking over the shoulders.
The response may be very subtle.
2. The LED indicator light comes on, but I do not feel
any stimulation.
- Your tolerance may be higher than your dog’s. You may
need to try the unit on your ¿ngertips where sensitivity is
higher andor increase the stimulation level. Be sure both
contact points are touching both of your ¿ngertips.
- The battery may be low, check the LED indicator light on
the transmitter and receivercollar for battery life.
- If you have a full charge, and you have done all of the
above, your unit may need to be serviced. Please email us
at [email protected], or call customer service at
1-888-811-9111.
3. The transmitter has no range, or the stimulation is
weaker when my dog is farther away.
- Check to see if your ¿ngers are touching the antenna,
as the range may decrease substantially.
25
- The range indicated on the unit’s box is for Àat terrain
(line of sight). Heavy brush, trees, hills, buildings, and
or moisture will affect the range of your unit. For the best
range, hold the transmitter vertically above your head,
andor try moving to higher ground.
- Any electrical conductors will affect the range, such as
cars, chain-link dog runs, metal buildings, and radio towers.
For the best results, operate away from these structures.
4. My units are not holding a charge.
- The charging pin may be damaged. A metal pin inside the
charging port should stand straight up and ¿rm in the
center. If the pin is wobbly, broken or missing, you will
need to send the unit in to the repairs department.
- The charging port must be clean prior to charging, clean
out any dirt with a cotton swab and some rubbing alcohol.
If your dog was in salt-water, be sure to rinse the receiver
and charging port with clean water.
- For Dogtra units over two years old from the purchase
date, the batteries may need to be replaced. You can replace
them yourself by contacting Dogtra for a replacement
battery. Damages incurred to the unit due to improper
battery installations are not covered under the warranty.
Dogtra strongly recommends sending the unit in for
inspection.
5. My dog has skin irritation.
- This may be due to an improper ¿t. If your dog exhibits
signs of skin irritation, consult with a veterinarian.
2nce the dog’s skin returns to a normal condition, continue
to use the collar and check your dog’s neck each time you
use the unit.
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WARRANTY AND REPAIR INFORMATION
2-Year Limited Lifetime Warranty
Dogtra Company provides the original purchaser with a 2-YEAR WARRA1TY for the
1751CP, 1801CP, 2001CP GoldC Series, 2101CP Series, 2801CPC Series, 300M
Series, 14001CP Series, 15001CP Series, 16001CP Series, 17001CP Series, 18001C
Series, 19001CPS Series, 2000T&B Series, 22001CP Series, 23001CP Series,
2500T&B Series, 35001CP Series, SureStim Series, ARC Series, and the EDGE RT.
The warranty begins from the date of purchase. For the ¿rst two years, coverage is for
both Parts and Labor on warranty repair services.
Accessories such as chargers, splitter cables, antennas, straps, and batteries are covered
for the ¿rst year only. After the ¿rst two years, the Limited Lifetime Warranty covers
Parts only and does not cover Labor Fees and Accessories. All Shipping fees incurred,
the cost of Accessories after the ¿rst year, and Labor fees associated with out of warranty
repair work, are the customer’s responsibility. Labor fees will be variable depending on
the extent of the work required. The Limited Lifetime Warranty expires 5 years after a
model is discontinued from production by Dogtra.
To Qualify for the Dogtra Warranty
All products must be registered andor a proof of purchase is required to initiate repair
work under warranty. To register your Dogtra product, log onto our website at www.
dogtra.com, click on the warranty registration link, and ¿ll out the required information.
Registration must be completed within 30 days of purchase. If you do not have access
to a computer, you can call our toll free number at 1-888-811-9111, and one of our
customer service representatives will register the product for you. If you were unable to
register your product within 30 days of purchase, we will accept all products for repair
with a proof of purchase. We strongly recommend keeping the original receipt. If your
product is not registered and a proof of purchase is not available at the time of service,
Dogtra will estimate the age of the unit by the serial number. Serial number estimates
can differ from the actual purchase date. A serial number estimate is the only method of
determining an approximate date of purchase without product registration or a proof of
purchase.
Not Covered Under Warranty
Dogtra D2ES 12T offer warranty for products that have been bought secondhand or
as a resold product.
Dogtra D2ES 12T replace defective units or provide refunds for products purchased
from us after 30 days from the date of purchase.
Dogtra D2ES 12T cover the cost of shipping outside of the Continental United States.
Issues of replacement and refunds on units purchased less than 30 days from an
authorized dealer must be addressed to the dealer directly. If the products purchased
from an authorized dealer are after 30 days from the date of purchase, please send the
units to Dogtra for service and repair.
Dogtra D2ES 12T cover the cost of repairs and replacements due to misuse by the
owner or dog, improper maintenance, andor lost units. Any water damage on the Water
Resistant Transmitters of the 1751CP, 1801CP, 2001CP Series, 14001CP Series,
15001CP Series, and i4 Pet Series, and the Water Resistant Receivers of the RRS,
RRD, and RR Deluxe, will not be covered. All replacement costs for either the
transmitter or receiver will be the owner’s responsibility.
27
The warranty is void if the unit has been altered or an unauthorized person has damaged
the unit while attempting repair work.
Battery replacement by the customer during the ¿rst year of the 2-year Limited Lifetime
Warranty is not recommended. If the customer chooses to replace the batteries, any
damage to the unit during the change-out by the owner will void the warranty.
The removal of serial numbers from any Dogtra products will void the warranty.
Dogtra reserves the right to retain and discard any parts or accessories that have been
found damaged upon replacement and repair.
Procedure for Repair Work
If the unit is malfunctioning, please refer to the ³Troubleshooting Guide´ in the 2wner’s
Manual and call customer service at 1-888-811-9111, for technical support, before
sending it to Dogtra for Service.
The cost of shipping products under warranty back to Dogtra is the customer’s
responsibility. Dogtra is not responsible for units damaged or lost in transition to Dogtra.
Dogtra is not responsible for loss of training time or inconvenience while the unit is
in for repair work. Dogtra does not provide loaner units or any form of compensation
during the repair period.
A copy of the sales receipt showing the purchase date may be required before warranty
work is initiated.
Please include a brief explanation outlining the problem and include your name, address,
citystatezip code, daytime phone number, evening phone number, and email address.
2r you can visit our website at www.dogtra.com for a service request form. If the repair
costs are not covered under warranty, we will call you for payment information and
authorization. For any questions concerning your Dogtra products, call us toll free at
1-888-811-9111, M-F 830AM - 400PM, Paci¿c Standard Time, or email us at repair@
dogtra.com for speci¿c repair inquiries.
Send repair units to :
Dogtra Company / Repairs
22912 Lockness Avenue
Torrance, CA 90501
U.S.A.
The diagrams and representations in the manual may differ slightly from the actual product
depending on the model type.
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Dogtra Company
22912 Lockness Avenue
Torrance, CA 90501 U.S.A.
Tel 310.534.0101
Fax 310.534.9111
Toll Free 1.888.811.9111
Store Website shop.dogtra.com
Copyright © 2015 Dogtra Company All rights reserved. (1)
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