DVXi/ES-UC2A K463-DU | DVXi/ES-UST K463-UT | DVXi/ES-PC2A K463-DA | DVXi/ES-UCA K463-SU | DVXi/ES-UC2 K463-2U | DVXi/ES-PCA K463-SA | DVXi/ES-PC2 K463-2W | DVXi/ES-UC K463-1U | DVXi/ES-USV K463-VG | DVXi/EM-UC K462-1U | IHSE DVXi/ET-PC K461-1W, DVXi/ET-PC2 K461-2W, DVXi/ET-UC K461-1U, DVXi/ET-UC2 K461-2U, DVXi/ET-PCA K461-SA, DVXi/ET-PC2A K461-DA, DVXi/ET-UCA K461-SU, DVXi/ET-UC2A K461-DU, DVXi/ET-UCT K461-UT, DVXi/ET-UCV K461-VG, DVXi/EM-PC K462-1W, DVXi/EM-PC2 K462-2W User manual 93 Pages
DVXi/ES-UC2A K463-DU | DVXi/ES-UST K463-UT | DVXi/ES-PC2A K463-DA | DVXi/ES-UCA K463-SU | DVXi/ES-UC2 K463-2U | DVXi/ES-PCA K463-SA | DVXi/ES-PC2 K463-2W | DVXi/ES-UC K463-1U | DVXi/ES-USV K463-VG | DVXi/EM-UC K462-1U | IHSE DVXi/ET-PC K461-1W, DVXi/ET-PC2 K461-2W, DVXi/ET-UC K461-1U, DVXi/ET-UC2 K461-2U, DVXi/ET-PCA K461-SA, DVXi/ET-PC2A K461-DA, DVXi/ET-UCA K461-SU, DVXi/ET-UC2A K461-DU, DVXi/ET-UCT K461-UT, DVXi/ET-UCV K461-VG, DVXi/EM-PC K462-1W, DVXi/EM-PC2 K462-2W User manual
Add to My manuals93 Pages
Below you will find brief information for DVXi/ET-PC K461-1W, DVXi/ET-PC2 K461-2W, DVXi/ET-UC K461-1U, DVXi/ET-UC2 K461-2U, DVXi/ET-PCA K461-SA, DVXi/ET-PC2A K461-DA, DVXi/ET-UCA K461-SU, DVXi/ET-UC2A K461-DU, DVXi/ET-UCT K461-UT, DVXi/ET-UCV K461-VG. The DVXi/ET KVM-Extender extends the signal from your CPU to your monitor, keyboard and mouse up to 140m via CATx cables. This allows you to remotely manage your computer from a comfortable distance. You can select the type of keyboard/mouse connection, either PS/2 or USB, and you can even opt for an audio/serial interface, depending on your specific needs.
advertisement
DVXI/ET-XX KVM-EXTENDER
Welcome to the DVXi/ET KVM-Extender Family!
Thank you for purchasing a DVXi/ET KVM-Extender! We appreciate your business, and we think you’ll appreciate the many ways that your enhanced RGB Graphic system will save you money, time, and effort.
That’s because our DVXi/ET KVM-Extender is all about breaking away from the traditional model of attaching a new display to DVI graphic source. Using the DVXi/ET KVM-Extender, you can remotely locate monitor, keyboard and mouse up to 140m away from your CPU.
Wherever long distances are usual, e.g. airports, industrial plants, call- centres or in distributed computer centres, the DVXi/ET KVM-Extender is the best way, to solve all problems in remotely locating your console. 8 different types are available: Singlehead and
Dualhead devices for PS2 keyboard/mouse and Singlehead and Dualhead devices for USB keyboard/mouse.
Audio/serial Options are also available for each device.
This manual will tell you all about your new DVXi/ET KVM-Extender, including how to install, operate, and troubleshoot it. For an introduction to the Converter, see Chapter 2. The
Converter product codes covered in this manual are:
Devices for CATx Cables
K461-1W:
K461-2W:
K461-1U:
K461-2U:
K461-SA:
K461-DA:
K461-SU:
DVXi/ET-PC KVM-Extender for 1x DVI, PS2-Keyboard/Mouse
DVXi/ET-PC2 KVM-Extender for 2x DVI, PS2-Keyboard/Mouse
DVXi/ET-UC KVM-Extender for 1x DVI, USB-Keyboard/Mouse
DVXi/ET-UC2 KVM-Extender for 2x DVI, USB-Keyboard/Mouse
DVXi/ET-PCA KVM-Extender for 1x DVI, PS2- Keyboard/Mouse +
Serial/Audio
DVXi/ET-PCA2 KVM-Extender for 2x DVI, PS2- Keyboard/Mouse +
Serial/Audio
DVXi/ET-UCA KVM-Extender for 1x DVI, USB- Keyboard/Mouse +
Serial/Audio
1
K461-DU:
K461-UT:
DVXI/ET-XX KVM-EXTENDER
DVXi/ET-UCA2 KVM-Extender for 2x DVI, USB- Keyboard/Mouse +
Serial/Audio
DVXi/ET-UCT KVM-Extender for 1x DVI, USB-Keyboard/Mouse, 4x USB 2.0 transparent
DVXi/ET-UCV KVM-Extender for 1x DVI-I (VGA), USB-Keyboard/Mouse K461-VG
2
DVXI/ET-XX KVM-EXTENDER
Devices for Multimode fibres
K462-1W:
K462-2W:
K462-1U:
K462-2U:
K462-SA:
K462-DA:
K462-SU:
K462-DU:
K462-UT:
DVXi/EM-PC KVM-Extender for 1x DVI, PS2-Keyboard/Mouse
DVXi/EM-PC2 KVM-Extender for 2x DVI, PS2-Keyboard/Mouse
DVXi/EM-UC KVM-Extender for 1x DVI, USB-Keyboard/Mouse
DVXi/EM-UC2 KVM-Extender for 2x DVI, USB-Keyboard/Mouse
DVXi/EM-PCA KVM-Extender for 1x DVI, PS2- Keyboard/Mouse +
Serial/Audio
DVXi/EM-PCA2 KVM-Extender for 2x DVI, PS2- Keyboard/Mouse +
Serial/Audio
DVXi/EM-UCA KVM-Extender for 1x DVI, USB- Keyboard/Mouse +
Serial/Audio
DVXi/EM-UCA2 KVM-Extender for 2x DVI, USB- Keyboard/Mouse +
Serial/Audio
DVXi/EM-UMT KVM-Extender for 1x DVI, USB-Keyboard/Mouse, 4x USB 2.0 transparent
DVXi/ET-UMV KVM-Extender for 1x DVI-I (VGA), USB-Keyboard/Mouse K462-VG
Devices for Singlemode fibres
K463-1W:
K463-2W:
K463-1U:
K463-2U:
K463-SA:
K463-DA:
K463-SU:
K463-VG
K463-DU:
DVXi/ES-PC KVM-Extender for 1x DVI, PS2-Keyboard/Mouse
DVXi/ES-PC2 KVM-Extender for 2x DVI, PS2-Keyboard/Mouse
DVXi/ES-UC KVM-Extender for 1x DVI, USB-Keyboard/Mouse
DVXi/ES-UC2 KVM-Extender for 2x DVI, USB-Keyboard/Mouse
DVXi/ES-PCA KVM-Extender for 1x DVI, PS2- Keyboard/Mouse +
Serial/Audio
DVXi/ES-PCA2 KVM-Extender for 2x DVI, PS2- Keyboard/Mouse +
Serial/Audio
DVXi/ES-UCA KVM-Extender for 1x DVI, USB- Keyboard/Mouse +
Serial/Audio
DVXi/ET-USV KVM-Extender for 1x DVI-I (VGA), USB-Keyboard/Mouse
DVXi/ES-UCA2 KVM-Extender for 2x DVI, USB- Keyboard/Mouse +
Serial/Audio
3
K463-UT:
DVXI/ET-XX KVM-EXTENDER
DVXi/ES-UST KVM-Extender for 1x DVI, USB-Keyboard/Mouse, 4x USB 2.0
4
DVXI/ET-XX KVM-EXTENDER
Copyrights and Trademarks
©2008. All rights reserved. This information may not be reproduced in any manner without the prior written consent of the manufacturer.
Information in this document is subject to change without notice and the manufacturer shall not be liable for any direct, indirect, special, incidental or consequential damages in connection with the use of this material.
All trademark and trade names mentioned in this document are acknowledged to be the property of their respective owners.
Disclaimer
While every precaution has been taken in the preparation of this manual, the manufacturer assumes no responsibility for errors or omissions. Neither does the manufacturer assume any liability for damages resulting from the use of the information contained herein. The manufacturer reserves the right to change the specifications, functions, or circuitry of the product without notice.
The manufacturer cannot accept liability for damage due to misuse of the product or due to any other circumstances outside the manufacturer’s control (whether environmental or installation related). The manufacturer shall not be responsible for any loss, damage, or injury arising directly, indirectly, or consequently from the use of this product.
Cautions and Notes
The following symbols are used in this guide:
CAUTION: This indicates an important operating instruction that should be followed to avoid any potential damage to hardware or property, loss of data, or personal injury.
NOTE. This indicates important information to help you make the best use of this product.
5
DVXI/ET-XX KVM-EXTENDER
Certificates
CE Declaration of Conformity
The products listed below in the form as delivered comply with the provisions of the following European Directives:
2004/108/EG Council Directive on the approximation of the laws of the
Member States relating to electromagnetic compatibility
Product list:
K461 series
CE Marking 2009
The products comply with the following harmonized standards for Information
Technology Equipment:
EN 55022:2006 + A1:2007 (Class A)
EN 55024:1998 + A1:2001+ A2:2003
This declaration certifies the conformity to the specified directives but contains no assurance of properties. The safety instructions and installation guidelines noted in this manual shall be considered in detail. Compliance with the specifications for cable lengths and types is mandatory.
Manufacturer: Oberteuringen, 26 January 2010
The Management IHSE GmbH
Maybachstrasse 11
88094 Oberteuringen
Deutschland
Use in a Domestic Environment
Pos : 79 / 806-IHSE/Z ertifi kat e/ ATB_WEEE @ 5\ mod_1278579673292_258.doc @ 42702 @ 2
This is a Class A product. In a domestic environment, this product may cause radio interference in which case the user may be required to take adequate measures.
6
DVXI/ET-XX KVM-EXTENDER
North American Regulatory Compliance
This equipment has been found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
Shielded cables must be used with this equipment to maintain compliance with radio frequency energy emission regulations and ensure a suitably high level of immunity to electromagnetic disturbances.
All power supplies are certified to the relevant major international safety standards.
WEEE
The manufacturer complies with the EC Directive 2002/96/EG on the prevention of waste electrical and electronic equipment (WEEE).
The device labels carry a respective marking.
Pos : 81 / 806-IHSE/Z ertifi kat e/ ATB_R oHS @ 5\ mod_1278579714214_6. doc @ 42722 @ 2
RoHS / RoHS2
This device complies with the EC Directive 2002/95/EG on the Restriction of the use of certain Hazardous Substances in electrical and electronic equipment
(RoHS2, RoHS II).
The device labels carry a respective marking.
7
DVXI/ET-XX KVM-EXTENDER
8
DVXI/ET-XX KVM-EXTENDER
Safety Precautions and Installation Guidelines
To ensure reliable and safe long-term operation, please note the following installation guidelines:
•
Do not use CATx-devices to link between buildings – please use fibre devices.
•
Only use in dry, indoor environments.
•
If the building has 3-phase AC power, try to ensure that equipment connected to the
Local and Remote units is on the same phase.
•
Try not to route a CATx link cable alongside power cables.
•
The Remote unit, Local unit and any power supplies can get warm. Do not locate them in an enclosed space without any airflow.
•
Do not place a power supplies directly on top of a unit.
•
Do not obstruct a unit’s ventilation existing holes.
To safeguard against personal injury and avoid possible damage to equipment or property, please observe the following:
•
Only use power supplies originally supplied with the product or manufacturer-approved replacements. Do not attempt to dismantle or repair any power supply. Do not use a power supply if it appears to be defective or has a damaged case.
•
Connect all power supplies to grounded outlets. In each case, ensure that the ground connection is maintained from the outlet socket through to the power supply’s AC power input.
•
Do not attempt to modify or repair this product, or make a connection from the interconnection link interface to
9
DVXI/ET-XX KVM-EXTENDER
any other products, especially telecommunications or network equipment.
10
Contents
INHALTSVERZEICHNIS
1.
Quick Setup
2.
Overview
2.1
Introduction
2.2
Glossary
2.3
Example of a DVXi/ET KVM-Extender System
2.4
Features
2.5
Product Range
2.6
Compatibility
2.7
How to Use This Guide
3.
Installation
3.1
Package Contents
3.2
Interconnection Cable Requirements
3.3
System Setup
3.4
Diagnostic LEDs
4.
Service Setup
4.1
Setup at the Local Unit
4.2
Setup at the Remote Unit
5.
Troubleshooting
13
15
15
15
17
19
21
24
25
27
27
30
32
49
51
52
55
57
11
Appendix A: Example Applications
DVXI/ET-XX KVM-EXTENDER
62
Appendix B: Rack Mount Options
Appendix C: Devices w/ serial/AUDIO Option
65
72
Appendix D: Calling Technical Support
Appendix E: List of supported USB devices
76
78
Appendix F: Specifications
Appendix G: Connectors
79
82
12
QUICK SETUP
1. Quick Setup
This section briefly describes how to install your DVXi/ET KVM extender system. Unless you are an experienced user, we recommend that you follow the full procedures described in the rest of this manual.
Install system
1. Connect Remote unit to KVM.
2. Connect Local unit to CPU or switch.
3. Connect Local and Remote units with matching interconnection cable
Power LED illuminated?
YES
NO
Check p.s.u.’s and connection to power outlet
NO
YES
Link LED illuminated?
Check the CATx/Fiber cable, and CATx/Fiber connectors
Video OK LED illuminated?
NO
Check settings of graphic card or boot CPU
YES
13
Done
DVXI/ET-XX KVM-EXTENDER
14
OVERVIEW
2. Overview
2.1 Introduction
A KVM Extender is used, to extend the distance between a CPU and his Keyboard / Monitor /
Mouse considerably. In addition they are irrecoverable in installations in electromagnetic hazardous environments (EMI). Normal Keyboard-/ Monitor-/ Mouse extender cables (and
Extender using traditional cables) cannot go so far and EMI interferences may reduce the maximum distance and/or reliability. Using a DVXi/ET Extender system, these limitations are past. Remain your CPU in a secure rack cabinet or data centre while accessing from a 140m
(CATx) up to 10.000m (Singlemode) remotely located place.
A basic KVM extension system comprises a Local unit and a Remote unit. The Local unit connects directly to the CPU (or a KVM switch system) using the supplied cable(s). The user
console (keyboard, mouse and monitor) attaches to the Remote unit. The Remote and Local units communicate video and data information along the interconnecting cable. Local units offer dual access, allowing the connection of a second user console close to the computer.
2.2 Glossary
The following terms are used in this guide:
CATx
Fiber
Singlemode
Multimode
KVM
Console
Dual Access
Singlehead
Any Category 5, 5e, 6 or higher cable, solid wires type AWG24.
Singlemode or Multimode fiber cable.
9µ Singlemode-fiber cable
62,5µ Multimode- or
50µ Multimode-fiber cable
Keyboard, Video and Mouse.
Keyboard, Mouse and Monitor
A system allowing connection of Local and Remote user consoles.
An extender system that supports one monitor + Keyboard/Mouse
Dualhead
An extender system that supports two monitors + Keyboard/Mouse
15
DVI
PSU
HID
DVXI/ET-XX KVM-EXTENDER
Digital Video standard, installed by Digital Display Working Group
(
www.ddwg.org
) R, G, B, CLOCK in a data stream with up to
3x 1,6 Gbit/sec. Signals are TMDS Level.
The desktop power supply connected to the Local/Remote unit.
Human Interface Devices are units, which are used for human access to the CPU. They are a USB-device class of its own (e.g. Memory
Devices etc.). Besides of keyboard and mouse also touchscreen, light pen, fingerprint sensor, graphic tablets etc. are HID devices.
16
OVERVIEW
2.3 Example of a DVXi/ET KVM-Extender System
CPU with DVI-D
Graphic card
Local Console
Optional
DVXi/ET KVM-
Extender system
Remote Console
Optional
17
DVXi/ET – KVM Extender system (example)
DVXI/ET-XX KVM-EXTENDER
18
OVERVIEW
2.4 Features
All members of the DVXi/ET - DVI KVM Extender Series offer the following features:
•
Support for DVI-D Graphic cards (all devices)
•
Support for PS2-Keyboard and PS2-Mouse (K46x-1W, K46x-SA, K46x-2W and K46x-DA)
•
Support for USB-Keyboard and USB-Mouse (K46x-1U, K46x-SU, K46x-2U and K46x-DU)
•
Support for two monitors per system (K46x-2W, K46x-2U, K46x-DA and K46x-DU)
Devices with USB- connectors support ONLY Keyboard and Mouse. It’s possible, that other HID devices (Human Interface Device) like touchscreens, graphics tablets, barcode readers or similar are supported – but there is no guarantee for this! The DVI-D CATx KVM-Extender is NOT suitable for use with other USB devices like Scanner, WEB- Cams, data sticks etc.
The device never supports more than two devices – Keyboard and Mouse or Keyboard and Touchscreen, etc. but not e.g. Keyboard, Mouse and
Touchscreen simultaneously. A Hub is allowed but does not raise the number of supported devices
•
Maximum resolution: DVI-D: 1920x1200@60Hz over all allowed distances all lower resolutions with refresh rates of at least 75Hz
•
Supporting 16 Bit/24 Bit auto switching or fixed 24 Bit color depth (user selectable)
•
Optional: On Single head devices, transparent serial port enables any serial device to be extended (up to 19.2K Baud). The serial port may be used to extend one device
(requiring handshaking lines) or up to three simple serial devices (no handshaking).
Dualhead Units support Tx/Rx only (XON/XOFF)
•
Optional support of a bidirectional audio interface.
•
Status indicator LEDs on each device.
•
Small footprint chassis.
•
Rack mount options available.
•
CPU cables + Adapters included.
19
DVXI/ET-XX KVM-EXTENDER
20
OVERVIEW
2.5 Product Range
DVXi/ET – Extender (CATx Cables)
K461-1W
K461-2W
K461-1U
K461-2U
K461-SA
K461-DA
K461-SU
K461-DU
K461-UT
K461-VG
DVXi/ET-PC KVM-Extender 1x DVI, PS2-Keyboard, PS2-
Mouse (Singlehead)
DVXi/ET-PC2 KVM-Extender 2x DVI, PS2-Keyboard, PS2-
Mouse s (Dualhead)
DVXi/ET-UC KVM-Extender 1x DVI, USB-Keyboard, USB-
Mouse (Singlehead)
DVXi/ET-UC2 KVM-Extender 2x DVI, USB-Keyboard, USB-
Mouse (Dualhead)
DVXi/ET-PCA KVM-Extender 1x DVI, PS2-Keyboard, PS2-
Mouse (Single Head) + Audio/serial
DVXi/ET-PC2A KVM-Extender 2x DVI, PS2-Keyboard, PS2-
Mouse (Dual Head) + Audio/serial
DVXi/ET-UCA KVM-Extender 1x DVI, USB-Keyboard, USB-
Mouse (Single Head) + Audio/serial
DVXi/ET-UC2A KVM-Extender 2x DVI, USB-Keyboard, USB-
Mouse (Dual Head) + Audio/serial
DVXi/ET-UCT KVM-Extender for 1x DVI, USB-
Keyboard/Mouse (Single Head) + 4x USB 2.0 transparent
DVXi/ET-UCV KVM-Extender for 1x DVI-I (VGA), USB-
Keyboard/Mouse (Single Head)
DVXi/ET – Extender Multimode Cables
K462-1W
K462-2W
K462-1U
DVXi/EM-PC KVM-Extender 1x DVI, PS2-Keyboard, PS2-
Mouse (Singlehead)
DVXi/EM-PC2 KVM-Extender 2x DVI, PS2-Keyboard, PS2-
Mouse s (Dualhead)
DVXi/EM-UC KVM-Extender 1x DVI, USB-Keyboard, USB-
Mouse (Singlehead)
21
DVXI/ET-XX KVM-EXTENDER
K462-2U
K462-SA
K462-DA
K462-SU
K462-DU
K462-UT
K462-VG
DVXi/EM-UC2 KVM-Extender 2x DVI, USB-Keyboard, USB-
Mouse (Dualhead)
DVXi/EM-PCA KVM-Extender 1x DVI, PS2-Keyboard, PS2-
Mouse (Single Head) + Audio/serial
DVXi/EM-PC2A KVM-Extender 2x DVI, PS2-Keyboard, PS2-
Mouse (Dual Head) + Audio/serial
DVXi/EM-UCA KVM-Extender 1x DVI, USB-Keyboard, USB-
Mouse (Single Head) + Audio/serial
DVXi/EM-UC2A KVM-Extender 2x DVI, USB-Keyboard, USB-
Mouse (Dual Head) + Audio/serial
DVXi/ET-UMT KVM-Extender for 1x DVI, USB-
Keyboard/Mouse (Single Head) + 4x USB 2.0 transparent
DVXi/ET-UMV KVM-Extender für 1x DVI-I (VGA), USB-
Keyboard/Mouse (Single Head)
DVXi/ET – Extender (Singlemode Cables)
K463-1W
K463-2W
K463-1U
K463-2U
K463-SA
K463-DA
K463-SU
K463-DU
DVXi/ES-PC KVM-Extender 1x DVI, PS2-Keyboard, PS2-
Mouse (Singlehead)
DVXi/ES-PC2 KVM-Extender 2x DVI, PS2-Keyboard, PS2-
Mouse s (Dualhead)
DVXi/ES-UC KVM-Extender 1x DVI, USB-Keyboard, USB-
Mouse (Singlehead)
DVXi/ES-UC2 KVM-Extender 2x DVI, USB-Keyboard, USB-
Mouse (Dualhead)
DVXi/ES-PCA KVM-Extender 1x DVI, PS2-Keyboard, PS2-
Mouse (Single Head) + Audio/serial
DVXi/ES-PC2A KVM-Extender 2x DVI, PS2-Keyboard, PS2-
Mouse (Dual Head) + Audio/serial
DVXi/ES-UCA KVM-Extender 1x DVI, USB-Keyboard, USB-
Mouse (Single Head) + Audio/serial
DVXi/ES-UC2A KVM-Extender 2x DVI, USB-Keyboard, USB-
Mouse (Dual Head) + Audio/serial
22
K463-UT
K463-VG
Upgrade Kits
455-4G
455-8G
455-PS
455-1K
455-2K
Acessories
K469-DV
K470-CW
K471-CT
K471-CM
K471-CS
OVERVIEW
DVXi/ET-UST KVM-Extender for 1x DVI, USB-
Keyboard/Mouse (Single Head) + 4x USB-2.0 transparent
DVXi/ET-USV KVM-Extender for 1x DVI-I (VGA), USB-
Keyboard/Mouse(Single Head)
19”/1HE Rackmount- Kit to mount up to 4 Singlehead devices
19”/1HE Rackmount- Kit to mount up to 4 Dualhead devices
19“ mountable power supply for up to three DVXI devices.
Mounting plate to mount by screws
Mounting plate to mount by snap on
DVI-D to VGA converter, to attach the local output to a traditional VGA-KVM-Switch
CWDM MUX/DEMUX to send up to 4 DVXi data links across a single pair of Singlemode fibers
CATx Repeater to double the total allowed distance to
280m (Also available for Multi-/Singlemode)
CATx/Multimode Cross Repeater to convert from CATx to
Multimode or back
CATx/Multimode Cross Repeater CATx to Singlemode …
23
DVXI/ET-XX KVM-EXTENDER
2.6 Compatibility
Interface Compatibility
•
Digital Video (DVI-D): Digital Video standard, installed by Digital Display Working Group
( www.ddwg.org
) R, G, B, CLOCK in a data stream with up to
3x1,6 Gbit/sec. Signals are TMDS Level.
•
PS/2 Keyboard: Compatible with all standard keyboards. Certain keyboards with enhanced features may also be supported with custom firmware.
•
PS/2 Mouse: Compatible with all standard 2-button, 3-button and wheel mice.
•
USB Keyboard: Compatible with all standard keyboards. Certain keyboards with enhanced features may also be supported with custom firmware. Keyboards with builtin hub are also supported – but there are never more than two HID devices supported.
•
USB Mouse: Compatible with all standard 2-button, 3-button and wheel mice.
Devices with USB- connectors support ONLY Keyboard and Mouse. It’s possible, that other HID devices (Human Interface Device) like touchscreens, graphics tablets, barcode readers or similar are supported – but there is no guarantee for this! The DVI-D CATx KVM-Extender is NOT suitable for use with other USB devices like Scanner, WEB- Cams, data sticks etc.
The device never supports more than two devices – Keyboard and Mouse or Keyboard and Touchscreen, etc. but not e.g. Keyboard, Mouse and
Touchscreen simultaneously. A Hub is allowed but does not raise the number of supported devices
24
OVERVIEW
2.7 How to Use This Guide
This guide describes the installation and configuration of the DVXi/ET – Extender Series.
Although the connection and operation of the system is relatively straightforward, you should consider the following before getting started:
Connection & Compatibility
If you have purchased an Extender Kit, this will contain all the cables required to connect the
Local unit to your PC or KVM switch. Please see also: Package Contents (page 27)
Devices with PS2 connectors are NOT compatible to devices with USB connectors.
For information about connection and installation, see Installation, page 27.
DDC Information
Normally it is not necessary to make any adjustments to the DVXi- Extender. However, in some circumstances, it may be necessary to redefine the source of DDC Information for the
CPU. By default, the DVXi/ET KVM-Extender uses its own internal DDC table. If this setting does not satisfy your requirements, the DDC table can either be switched to the locally attached screen or could be downloaded from remotely located screen and stored in the internal DDC table.
To modify the DDC-Setup, see Service Setup (page 51).
Selecting the moment of switching to the next frame
The transmission of screen data in not synchronous to the screen change of the graphic card. Normally, the transmission is terminated during displaying a frame on the screen. If the device switches to the new frame during the displaying period of the old frame
(somewhere on the screen), it’s possible, that you can see horizontal screen breaks in the moment of switching (default). On the other hand the device must idle, until the actual frame is displayed completely (until VSYNC) -> the number of frames per second transmitted sinks.
To modify the switching behaviour, see Service Setup (page 51).
Selection of Color reduction for transfer acceleration
You can select, whether always 24 Bit colors (=full color depth) are transmitted or whether the compression algorithm automatically switches between 16 and 24 Bit colors to
25
DVXI/ET-XX KVM-EXTENDER
accelerate the data transfer (default). Normally the difference between 24 Bit and 16 Bit is not recognizable but under some special circumstances e.g. in photo processing installations there might be disturbing color abberations. However, the automatic color switching enhances the count of frames, transmitted per second, fixed 24 Bit color depth gives smooth color grades under all circumstances. Please select to you choice the better mode.
To modify the color depth, see Service Setup (page 51).
26
INSTALLATION
3. Installation
For first-time users, we recommend that you carry out a test placement, confined to a single room, before commencing full installation. This will allow you to identify and solve any cabling problems, and experiment with the KVM extender system more conveniently.
3.1 Package Contents
You should receive the following items in your extender package (all types):
•
DVXi/ET KVM-Extender- pair (Local Unit + Remote Unit)
•
2x 5V DC universal power supply for the DVXi/ET - Extender
•
2x German type power cord
•
User manual (Quick Setup)
K461-1W, K461-SA, K461-2W and K461-DA (additionally):
•
KVM CPU cable set (1.8m) with one side: PS/2 (6-pin mini-DIN male) keyboard and mouse connector and DVI-D video (DVI-D dual link male) connector – other side: DVI-D video (DVI-D dual link male) connector
•
PS2-Keyboard-/ Mouse adapter to connect K/M to the Local Unit (keyboard can be plugged in directly, without using an adapter)
27
DVXI/ET-XX KVM-EXTENDER
K461-1W, K461-SU, K461-2W and K461-DU (additionally):
•
DVI-D (1,8m) video cable (DVI-D dual link male-to-male)
•
USB (1,8m) cable (USB type A to type B)
K461-2W, K461-DA, K461-2U and K461-DU (additionally):
•
DVI-D (1,8m) video cable (DVI-D dual link male-to-male)
K461-SA and K461-SU (additionally):
•
Serial link cable (1.8m) with one side DSUB9pin male connector – other side DSUB9pin female connector – 1:1
•
2x audio cable (1.8m, 3.5mm stereo plugs)
28
INSTALLATION
K461-DA and K461-DU (additionally):
•
1x Serial link/ audio ZIP-type cable (1.8m) with one side DSUB9pin female connector +
2x 3.5mm stereo plugs – other side miniDIN8pin male connector
K461-UT (additionally):
•
USB (1,8m) cable (USB type A to type B)
If anything is missing, please contact Technical Support (see Appendix F – Calling Technical
Support).
29
DVXI/ET-XX KVM-EXTENDER
3.2 Interconnection Cable Requirements
To connect the Local and Remote units you will need:
•
DVI, PS2-Keyboard, and PS2-Mouse: Connect the supplied KVM CPU cable set to your
CPU (KVM - Switch, etc.). Please ensure that the connection is tension-free! Devices
K461-1W, K461-2W, K461-SA and K461-DA
•
DVI, USB-Keyboard, USB-Mouse: Connect the supplied DVI-D cable (DVI-D to DVI-D) and the USB-cable (USB-A to USB-B) to your CPU. Please ensure that the connection is tension-free! Devices K461-1U, K461-2U, K461-SU and K461-DU
•
DVI: Connect the supplied DVI CPU cable set to your CPU (KVM - Switch, etc.). Please ensure that the connection is tension-free! Devices K461-2W, K461-2U, K461-DA and
K461-DU
•
serial/audio: Connect the supplied serial/audio cable set to your CPU (8pin miniDIN male to serial DB9-male/female and 2c 3.5mm audio).
•
Serial: Connect the supplied serial cable to your CPU.
•
Audio: Connect the supplied audio cable to your CPU.
•
CATx Cable: Recommended cable: S/UTP (Cat5) according EIA/TIA 56A, TSB 36 or Digital
STP 17-03170. Four pairs AWG 24. connection according EIA/TIA 568A (10BaseT). Use of cables from a higher category (Cat5e, Cat6, Cat7) is possible.
The use of unshielded CATx Cable is possible, because of the higher electromagnetic noise/sensitivity the device class may not be reached.
The use of flexible Cables (Patch cable) Type AWG26/8 is possible. Because of the higher loss of the stranded cables, the maximum distance is reduced to app. half the value of solid cables.
A point to point connection is required. Having one or more patch panels in the line is possible and allowed. Not allowed is a connection from the CATx link interface (RJ45) to any other products, especially telecommunications or network equipment.
30
INSTALLATION
•
Fiber Cable: Two strands of fiber are required for singlehead devices, four strands for
Dualhead devices.
Please note, that the allowed distance will depend on device type AND on used fiber type.
•
Recommended cables:
K462-xx: Multimode type 50/125µ
K462-xx: Multimode type 62.5/125µ
K463-xx: Singlemode type 9/125µ allowed distance app. 400m (1,300ft) allowed distance app. 200m (650ft) allowed distance app. 10km (32,750ft)
A point to point connection is required. Having one or more patch panels in the line is possible and allowed. Not allowed is a connection from the
Fiber link interface (LC) to any other products, especially telecommunications or network equipment.
Our experiences show, that Singlemode devices regularly work well on
Multimode Fibers where vice versa it will never do. In addition we found, that Singlemode devices on Multimode fibers may extend the allowed distance on Multimode fibers to twice the regular length. Anyway this cannot be guaranteed and must be evaluated by the end-user at his own expense.
•
Power Supply: Connect the supplied 5V/DC power supplies to the Plug terminal on the rear of both local and remote units.
31
DVXI/ET-XX KVM-EXTENDER
3.3 System Setup
To install your DVXi/ET – Extender system:
1.
Switch off all devices.
2.
Connect your keyboard, monitor(s) and mouse to the Remote unit (depending on device type). Please ensure, to not swap Mouse- and Keyboard connector. The (PS2-)
Keyboard connector is purple and the (PS2-) Mouse connector is green.
3.
Using the supplied CPU KVM cable(s), connect the keyboard, monitor(s) and mouse connectors on the computer (or KVM switch). Please ensure, to not swap Mouse- and
Keyboard connector. The (PS2-) Keyboard connector is purple and the (PS2-) Mouse connector is green.
4.
Connect the interconnect cable to the INTERCONNECT socket(s)
5.
Connect the 5V power supply to power the unit.
Only use the power supply originally supplied with this equipment or a manufacturer-approved replacement.
6.
For a dual access system, connect the monitor for the Local console to the appropriate port on the Local unit. The port may also be used to feed into a KVM switch.
To the local (PS2-) Keyboard-/ Mouse port you can attach a Keyboard directly or
Mouse/ Keyboard together, using the delivered adapter.
To attach a local (USB-) Keyboard/Mouse, please use additional USB port(s) at your CPU or use a USB Hub in-between CPU and local unit’s USB connector.
7.
Power up the system.
32
Connect to CPU:
DVI, keyboard, mouse
INSTALLATION
Local DVI-Monitor port Connect to Local console monitor
Local keyboard/ mouse port
Solely Keyboard may be plugged in directly, keyboard/mouse through equipped adapter
DVXi/ET KVM-Extender Type K461-1W Local Unit
Remote DVI-Monitor port– connect to
Remote console monitor
Remote keyboard port
Remote mouse port
DVXi/ET KVM-Extender Type K461-1W Remote Unit
Connect to CPU:
DVI graphic card
Local DVI-Monitor port Connect to Local console monitor
Connect to CPU:
USB
33
DVXI/ET-XX KVM-EXTENDER
DVXi/ET KVM-Extender Type K461-1U Local Unit
Remote DVI-Monitor port– connect to Remote console monitor
Remote keyboard/mouse port
DVXi/ET KVM-Extender Type K461-1U Remote Unit
Connect to 5V Power supply
INTERCONNECT – carries video and data signals – connect to Local/ remote unit with CATx cable
DVXi/ET KVM-Extender Type K461-1W and K461-1U Local/ Remote Unit
34
Connect to 5V Power supply
INSTALLATION
INTERCONNECT – carries video and data signals – connect to Local/ remote unit with Fiber cable
DVXi/ET KVM-Extender Type
K462-1W/-1U and K463-1W/-1U Local/ Remote Unit
35
To CPU: DVI
Audio In
DVXI/ET-XX KVM-EXTENDER
To CPU: Serial
Local DVI-Monitor port Connect to Local console monitor
Local keyboard/mouse port; Solely Keyboard may be plugged in directly, keyboard/mouse through equipped adapter
DVXi/ET KVM-Extender Type K461-SA Local Unit
Audio Out
Serial Out
Remote DVI-Monitor
36
port– connect to Remote console monitor
INSTALLATION
Remote keyboard port
Remote mouse port
DVXi/ET KVM-Extender Type K461-SA Remote Unit
To CPU: DVI Audio In
To CPU: Serial
Local DVI-Monitor port Connect to Local console monitor
DVXi/ET KVM-Extender Type K461-SU Local Unit
To CPU:
USB
37
Audio Out
DVXI/ET-XX KVM-EXTENDER
Serial Out
Remote DVI-Monitor port– connect to Remote console monitor
Remote keyboard/mouse port
DVXi/ET KVM-Extender Typ K461-SU Remote Unit
INTERCONNECT – carries video and data signals – connect to Local/ remote unit with CATx cable
Connect to 5V Power supply
38
INSTALLATION
DVXi/ET KVM-Extender Type K461-SA and K461-SU Local/ Remote Unit
INTERCONNECT – carries video and data signals – connect to Local/ remote unit with Fiber cable
Connect to 5V Power supply
39
DVXI/ET-XX KVM-EXTENDER
DVXi/ET KVM-Extender Type
K462-SA/-SU and K463-SA/-SU Local/ Remote Unit
40
Connect to CPU:
2 nd
DVI-Graphic card
INSTALLATION
2 nd
local DVI-Monitor port Connect to
Local console 2 nd
monitor
Connect to CPU:
1 st
DVI-Graphic card, keyboard, mouse
Local DVI-Monitor port Connect to Local console monitor
DVXi/ET KVM-Extender Type K461-2W Local Unit
2 nd
remote DVI-Monitor port Connect to Remote console 2 nd
monitor
Local keyboard/ mouse port
Solely Keyboard may be plugged in directly, keyboard/mouse through equipped adapter
1 st
remote DVI-
Monitor port– connect to Remote console 1 st monitor
Remote keyboard port
Remote mouse port
41
DVXI/ET-XX KVM-EXTENDER
DVXi/ET KVM-Extender Type K461-2W Remote Unit
42
Connect to CPU:
2 nd
DVI-Graphic card
2 nd
local DVI-Monitor port Connect to Local console 2 nd
monitor
INSTALLATION
Connect to CPU:
1 st
DVI-Graphic card local 1 st
DVI-Monitor port Connect to Local console 1 st
monitor
DVXi/ET KVM-Extender Type K461-2U Local Unit
Connect to CPU:
USB
43
DVXI/ET-XX KVM-EXTENDER
1 st
remote DVI-
Monitor port– connect to Remote console 1 st monitor
DVXi/ET KVM-Extender Type K461-2U Remote Unit
Connect to CPU:
2 nd
DVI-Graphic card
2 nd
local DVI-Monitor port Connect to Local console 2 nd
monitor
Remote keyboard/ mouse port
Connect to CPU: serial/ audio ports
Connect to CPU: 1st
DVI-Graphic card
Local 1 st
DVI-Monitor port Connect to Local
Local keyboard/ mouse port; Solely
Keyboard may be plugged in directly, keyboard/mouse through equipped adapter
DVXi/ET KVM-Extender Type K461-DA Local Unit
2 nd
remote DVI-
Monitor port Connect to Remote console
Audio Out
44
Serial Out
INSTALLATION
1 st
remote DVI-
Monitor port– connect to Remote console 1 st monitor
Remote keyboard port
DVXi/ET KVM-Extender Type K461-DA Remote Unit
Connect to CPU:
2 nd
DVI-Graphic card
2 nd
local DVI-Monitor port Connect to Local console 2 nd
monitor
Remote mouse port
Connect to CPU: serial/ audio ports
45
DVXI/ET-XX KVM-EXTENDER
Connect to CPU: 1st
DVI-Graphic card
Local 1 st
DVI-Monitor port Connect to Local console 1 st
monitor
Connect to CPU:
USB
DVXi/ET KVM-Extender Type K461-DU Local Unit
Connect to CPU:
DVI-cable set (2 nd
DVI-Graphic card, audio, serial)
Audio Out
Serial Out
46
1 st
remote DVI-
Monitor port– connect to Remote console 1 st monitor
Remote keyboard/ mouse port
INSTALLATION
DVXi/ET KVM-Extender Type K461-DU Remote Unit
INTERCONNECT – carries 2 nd
video – connect to Local/Remote unit with
CATx cable
Connect to 5V Power supply
INTERCONNECT – carries 1 st
video and data signals – connect to Local/
Remote unit with CATx cable
DVXi/ET KVM-Extender Type K461-2W, K461-2U K461-DA and K461-DU Local/
Remote Unit
INTERCONNECT – carries 2 nd
video – connect to Local/Remote unit with Fiber cable
Fiber-Plug type: LC
47
DVXI/ET-XX KVM-EXTENDER
Connect to 5V Power supply
INTERCONNECT – carries 1 st
video and data signals – connect to Local/
Remote unit with Fiber cable
DVXi/ET KVM-Extender Type K462-2W/-2U, K463-2W/2U K462-DA/-DU and
K463-DA/-DU Local/ Remote Unit
48
INSTALLATION
3.4 Diagnostic LEDs
Each DVXi/ET KVM-Extender is fitted with four indicator LEDs: Power, Video OK, Data Error,
Link Status: The Power LEDs are next to the Power socket.
The location of the LEDs is shown below:
Diagnostic LED
Power
Diagnostic LED
Video OK
Diagnostic LED
Data Error
Diagnostic LED
Link Status
Diagnostic - LEDs at DVXi/ET - Extender
LED
Power LED
(Red LED)
Video Okay
(Green LED)
Link Status
(Green LED)
Appearance
Off
On
Off
On blinking
On
Diagnostics
Device not ready
Device ready
No or invalid video signal detected
Device ready
No INTERCONNECT connection
Device ready
49
Data Error
(Green LED)
DVXI/ET-XX KVM-EXTENDER
Off blinking / On
Device ready
Errors through data transmission over
INTERCONNCT Cable (Cable too long, too high attenuation or too much EMI interferences )
50
SERVICE SETUP
4. Service Setup
For most applications, you shouldn't need not to make any adjustments to set up your
DVXi/ET KVM -Extender. Under some special circumstances it could be necessary to setup configuration specials.
For some applications, you may need to open the Local Unit and/or the Remote Unit.
Unscrew the Philips-type screws at both sides at the bottom of the device. Unscrew the UNC type screws at both sides of the monitor connectors. Carefully displace the lower and upper shells of the case.
Fastening screw on the bottom of the device
Fastening screw on the bottom of the device
The diagnostic LED ‘Video OK’ is located at the local unit between the both DVI connectors
Diagnostic LED
Video OK
The diagnostic LED ‘Video OK’ is located near to the CATx- /fiber connectors
Diagnostic LED
Link Status
(CATx)
51
DVXI/ET-XX KVM-EXTENDER
4.1 Setup at the Local Unit
After unscrewing and opening the upper shell, please place the device in this orientation: with the CATx/fiber connectors to the right and the electrical connectors to the left.
The main PCB then will look like this:
Use the diagram to locate jumpers.
DDC
You can select, whether the DDC is taken from internal DDC table or from local monitor or the DDC information could be downloaded from remote monitor and stored into internal table.
JP1 JP2 DDC
1 Loading the DDC Information from the
Remote Monitor into the internal DDC
Table (see also below) (default)
2 From internal Table
3 From local Monitor
4 Reset DDC Table to factory values
52
SERVICE SETUP
Loading the DDC Information from the Remote Monitor into the internal DDC Table
To load the DDC Information from the Remote Monitor into the internal DDC Table, please proceed the following steps:
•
Power up the CPU, the Local Unit, the Remote (cables to the CPU connected) and the
Monitor
•
Pull the Monitor Cable(s) from the Remote Unit (Dualhead devices: BOTH Monitors!)
•
Switch ON the Monitor(s) (if switched OFF, Dualhead devices: BOTH Monitors!)
•
Plug the Video-Cable of the Remote Monitor(s) into the remote unit (Remote and Local
Unit powered! - Dualhead devices: BOTH Monitors!)
•
The DDC Information of the Remote Monitor(s) is read automatically, transferred to the
Local Unit and stored into the DDC-EPROM
•
After a successful programming of the DDC EPROM, the ‚Video-OK’ LED at the Local
Unit is blinking rapidly for approx. 1 second
•
Done
Selection of Color depth
You can select, whether 16/24Bit AUTOSELECT colors (=64K/16M colors) are transmitted
(default) or 24Bit colors (=16M colors). AUTOSELECT means, that as far as the screen content allows high data compression, 24Bits are transmitted. When the video data do not allow to reduce data enough, the colors are automatically reduced to 16Bit. This is auto selected in each line of the screen picture at any time. This mode makes the best compromise between speed and color depth.
Please select 24Bit, if you want to have under all circumstances highest colours (but perhaps with reduced frame rates).
53
DVXI/ET-XX KVM-EXTENDER
JP3 Color depth
16Bit/24Bit AUTOSELECT, color depth depending on actual screen content (default)
24Bit
54
SERVICE SETUP
4.2 Setup at the Remote Unit
After unscrewing and opening the upper shell, please place the device in this orientation: with the CATx connectors to the right and the electrical connectors to the left.
The main PCB then will look like this:
JP1, JP2, JP3
Use the diagram to locate jumpers.
Selecting the moment of switching to the next frame
The transmission of screen data in not synchronous to the screen change of the graphic card. Normally, the transmission is terminated during displaying a frame on the screen. If the device switches to the new frame during the displaying period of the old frame
(somewhere on the screen), it’s possible, that you can see horizontal screen breaks in the moment of switching. On the other hand the device must idle, until the actual frame is displayed completely (until VSYNC) -> the number of frames per second transmitted sinks.
Moment to switch
Switching during HSYNC
(default)
Switching during VSYNC
JP3 behaviour
Higher framerate but (possibly) horizontal breaks detectable
Lower framerate no horizontal breaks detectable but (possibly) stepping pictures
55
DVXI/ET-XX KVM-EXTENDER
56
TROUBLESHOOTING
5. Troubleshooting
Monitor
There isn’t a picture.
Check the power supply connection at the local and remote unit. Is the Power (Red
LED) at the Local unit illuminated (see page 49)? If not, the internal power-supply may be damaged or there may be an internal error.
Check that the INTERCONNECT cable is connected at the Local Unit and the
Remote Unit. Is the Link Status LED illuminated (see page 49)? If not, there may be a problem with the Interconnection cable:
Are there
Errors through data transmission over INTERCONNECT Cable (Cable too long, too high attenuation or too much EMI interference )? Is the Data Error LED illuminated or blinking (see page 49)? If yes, check cable length and environment.
Video Okay LED is dark: CPU does not provide a video signal – Check settings of the graphic card. Try out, connecting a monitor to the local output, to see, whether there is a signal or not.
‘Stepping’ pictures on displaying movies
On high resolutions, the amount of data transmitted each second expires the capability of the data link. Therefore the data have to be reduced before transmitting. This is done in a first step by a so called RLE (=Run Length Encoding) algorithm. If this (loss less) compression does not reach the required amount, frames are dropped: The frame actually transmitted is transmitted completely even if the graphic card generates a new frame. This new frame is discarded.
Because of this behaviour, the count of frames per second (fps) may be reduced to a value, where ‘stepping’ pictures are seen.
How to solve the problem: Please use a lower resolution, which is slightly higher than the resolution of the recorded movie. Please see, that most (actual) movies do have only a low resolution of approx. 640x480 (NTSC) or 640x512 (PAL) or even
320x256 (VHS). If the monitor provides a higher resolution, it may provide the scaling of the pictures. The picture quality is the same, if the monitor or the CPU does the scaling.
57
DVXI/ET-XX KVM-EXTENDER
How to solve the problem: Set the color depth to 16/24Bit AUTOSELECT. On moving pictures, the human eye is not able, to see differences between so many colors. A reduction to 16Bit reduces the amount of data without (visible) effects.
58
TROUBLESHOOTING
PS2-Keyboard
The PC boots fine with no error messages but the keyboard does not work at all
Wrong cable plugged in, keyboard and mouse cables reversed.
Try a different model of keyboard. If the new keyboard works then original one may be incompatible
Check that the Interconnection cable is connected at the Local Unit and the
Remote Unit. Is the Link Status LED illuminated (see page 49)?
The other console is active. Claim control by any keyboard action or by pressing left and right mouse buttons simultaneously.
PS2-Mouse
A mouse cursor appears on the screen, but the mouse does not work
Wrong cable plugged in, keyboard and mouse cables reversed.
Try a different model of mouse
You have connected the Local unit while the CPU was running. Therefore you have connected first the keyboard cable and then the mouse cable. Disconnect the keyboard cable and connect it again. Please reboot you CPU if the mouse is still not running.
The other console is active. Claim control by any keyboard action or by pressing left and right mouse buttons simultaneously.
The system does not detect a PS/2 mouse, or the application cannot find the mouse.
Wrong cable plugged in, keyboard and mouse cables reversed.
Ensure that the Local Unit is connected to the PC keyboard port to provide power.
You have plugged keyboard and mouse cable to the CPU ports while the CPU was powered. There you first have plugged the Keyboard cable, then the Mouse cable.
Please unplug and re-plug the keyboard cable. If the mouse still does not work, please reboot the CPU: The K/M sub electronics are powered by the CPU keyboard port. If you first plug in the keyboard cable, the circuit tries to find a mouse port. If it fails, it disables the mouse functionality.
59
DVXI/ET-XX KVM-EXTENDER
USB-Keyboard/USB-Mouse
Your USB-keyboard/USB-mouse does not work
Although we tried to design the devices as transparent as possible, we can’t ensure that all devices are running. Please ask Technical Support for a list of tested devices.
Your mouse is ‘stepping’ on your screen
On high resolutions, the amount of data transmitted each second expires the capability of the data link. Therefore the data have to be reduced before transmitting. This is done in a first step by a so called RLE (=Run Length Encoding) algorithm. If this (loss less) compression does not reach the required amount, frames are dropped: Because of this, ‘stepping’ mouse movements are seen.
60
How to solve the problem: Please use a lower resolution or use a desktop background which is better suitable for compression: Avoid photos for background or horizontally graduated colors – better use monochrome backgrounds. They allow higher compression -> higher frame rates.
Your mouse is moving like ‘hanging on a rubber band’
This problem derives from different single problems, which accumulate to a delay between the true mouse movement and displaying the movement of the mouse pointer on the screen. Depending to our measurements, a delay of approx. 100-
150msec are recognized as disturbing.
The total delay comes from (time values are approx. values):
•
5 to 15msec for mouse movement and data transmission to CPU
•
50 to 70msec data processing time in the CPU until the changed data reach the graphic card output connector
•
15 to 45mcec getting the graphic data into the local unit of the extender system and transmitting to the remote unit (60 to 20fps)
•
10 to 100msec data processing time in the display until the data are displayed on the screen (where 15msec normally are only reacht by
CRT tubes)
In total there are delay times between 85 and up to 230msec possible, where most of this delay is NOT caused by the extender system (Extender based delay is 5 to
15msec data transfer to the CPU and 15 to 45msec frame transfer to the remote unit – in total 20 to 60mesec. Depending to our experiences, even a step from
TROUBLESHOOTING
100msec delay to 140msec (i.e. by inserting an extender system to a CPU-monitor link) may cause visible effects.
Please note, that even a monitor directly connected to a CPU has a delay of 70 to
175msec. So (under special conditions) even the bare CPU/monitor link shows this
‘rubber band behaviour’. If you now insert an extender system, the problem may occur and is (in false) dedicated to the extender system, where it only gives a small part to the total problem
How to solve the problem: Use a display with a low delay time (NOTE: This is NOT the reaction time indicated by the manufacturer. This reaction time is only the time the display needs, to switch a black pixel to get white or vice versa, but not how long it takes from receiving the data on the connector until they are displayed on the screen.) Please use a lower resolution or use a desktop background which is better suitable for compression: Avoid photos for background or horizontally graduated colors – better use monochrome backgrounds. They allow higher compression -> higher frame rates. If – and only if the link has frame dropping, a reduction from 30fps to 60fps saves 17msec and from 20fps to 60fps saves
34msec.
USB-HID device
Your USB-HID device does not work
Although our interface supports HID devices, we can’t ensure that every connected device is running. In case of a malfunction please contact our technical support.
Other USB-devices
Your USB- device does not work
You have connected a non-HID device. There are supported HID devices only. All other devices are dismissed
61
DVXI/ET-XX KVM-EXTENDER
Appendix A: Example Applications
This section illustrates some specific applications using the DVXi/ET - Extenders:
•
DVXi/ET KVM-Extender with optional, secondary screen.
62
APPENDIX A: EXAMPLE APPLICATIONS
DVXi/ET KVM-Extender with optional, secondary screen
•
4 CPU’s – local outputs managed through a KVM- Switch and a single console. Remote
Consoles up to 140m away.
63
DVXI/ET-XX KVM-EXTENDER
DVXi/ET KVM-Extender – local Consoles through a KVM- Switch
64
APPENDIX B: RACK MOUNT OPTIONS
Appendix B: Rack Mount Options
DVXi KVM- Extender units can be mounted in a 19” rack using the mounting kit: DVXi-
Rackmount Kit. Two different versions are available – one each for Singlehead and for
Dualhead devices.
Mounting Instruction Rackmount-Kit 455-4G
Using the Rackmount-Kit 455-4G, up to 4 devices of the device size 103x143x29mm
(Singlehead Devices) can be mounted into a 19“-Server Rack. The Rackmount Kit requires 1U
Rackspace. Blindplates (in the list of parts delivered) allow to cover unused device positions.
Rackmount-Kit 455-4G – List of parts delivered: base plate
8 pieces spacer – M2,5x2
3 pieces blind plate
8 pieces M2,5x5 Philips type countersunk screws
Mounting instruction:
•
Align the holes on the base plate with the vacant screw holes on the base of the device.
65
DVXI/ET-XX KVM-EXTENDER
•
Fasten the base of the unit to the plate of the mounting kit
Only use the supplied, short screws, to prevent damages on the PCB’s
•
Close the remaining gaps with blanking plates.
66
APPENDIX B: RACK MOUNT OPTIONS
The Rackmount-Kit 455-4G allows, to mount a different count of devices (1…4 pieces):
In the mostleft position you can mount a rack mountable p.s.u. type 455-PS instead of a regular device. This p.s.u. is capable to power up to three devices.
Please note:’
- Use the back moved mounting holes to fix the p.s.u.
- After mounting the p.s.u., the circuit break switch is not longer easily accessable – it is covered by the cover strip.
67
DVXI/ET-XX KVM-EXTENDER
Mounting Instruction Rackmount-Kit 455-8G
Using the Rackmount-Kit 455-8G, up to 4 devices of the device size 103x143x42mm
(Dualhead Devices) can be mounted into a 19“-Server Rack. The Rackmount Kit requires 1U
Rackspace. Blindplates (in the list of parts delivered) allow to cover unused device positions.
Rackmount-Kit 455-8G – List of parts delivered: base plate
8 pieces spacer – M2,5x2
3 pieces blind plate 8 pieces M2,5x5 Philips type countersunk screws
Mounting instruction:
•
Align the holes on the base plate with the vacant screw holes on the base of the device.
•
Fasten the base of the unit to the plate of the mounting kit
Only use the supplied, short screws, to prevent damages on the PCB’s
68
APPENDIX B: RACK MOUNT OPTIONS
•
Close the remaining gaps with blanking plates.
69
DVXI/ET-XX KVM-EXTENDER
The Rackmount-Kit 455-8G allows, to mount a different count of devices (1…4 pieces):
In the most left position you can mount a rack mountable p.s.u. type 455-PS instead of a regular device. This p.s.u. is capable to power up to three devices.
70
APPENDIX B: RACK MOUNT OPTIONS
71
DVXI/ET-XX KVM-EXTENDER
Appendix C: Devices w/ serial/AUDIO Option
The Audio/Serial Option consists of daughter boards which allow bi-directional stereo audio and a full-duplex serial data link to be sent across the regular interconnection cable in addition to keyboard, mouse and DVI video. • To set up your video, keyboard, mouse follow the instructions in the user guide. • To set up the extender’s audio and serial link, please follow all of the instructions detailed in this addendum. If you have any questions, contact
Technical Support.
Technical Data
Serial link:
Serial speed:
Serial Data Format:
Flow Control (Single head):
Flow Control (Dual head):
Any up to a maximum of 19,200 Baud
Format Independent
Hardware Handshake: RxD, TxD, RTS, CTS, DTR, DSR are sent across link
XON/XOFF Software Handshake: only RxD and TxD are sent across link
AUDIO link:
Description:
Transmission Method:
Signal Levels:
Input Impedance:
Local Unit Connectors:
Remote Unit Connectors:
Microphone Support:
Bi-directional stereo audio link
Digitised virtually CD quality audio (16-bit, 38.4KHz)
Line-Level (5 Volts Pk-Pk maximum)
47K
2 x 3.5mm stereo jack socket (Line In & Line Out)
2 x 3.5mm stereo jack socket (Line/Mic In & Line
Out)
A microphone may be connected to the Remote
Unit. A Pull-up resistor provides bias for condenser
72
APPENDIX C: DEVICES W/ SERIAL/AUDIO OPTION
microphone. Optional microphone amplification to
+17dB
Serial Interface - Set Up and Operation
No setting up or user adjustments are required. Please note that on the dual access model, the serial link is always active Please bear in mind that the Remote Unit’s serial port is wired as DTE (i.e. the same as that on a PC). To connect a serial printer (or other DTE rather than
DCE device) to the Remote Unit, you will need a Null-Modem (crossover) cable between the
Remote Unit and the printer. A Touch screen may be plugged directly into the Remote Unit.
Please note, that
Dualhead KVM Extender support a 3-wire- interconnection (Tx/Rx/GND) only. All connected devices must support Software Handshake (XON(XOFF)
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DVXI/ET-XX KVM-EXTENDER
Serial Interface – Handling Multiple Serial Devices – Singlehead devices only!!!
The extender’s serial interface transmits/receives six signals (3 signals in each direction).
Normally four of these signals are used for hardware handshaking (in addition to TX & RX).
However, because each handshaking line can support signals up to 19,200 Baud it is possible to configure the serial interface to handle up to three simple 2-wire (Tx/Rx only) serial links.
To do this you will need to construct a custom breakout cable. Please contact technical support for further information. Select XON/XOFF software flow control on the printer and
PC.
Audio Interface - Set Up and Operation
The audio interface is line-level and is designed to take the output from a sound card (or other line-level) source and be connected to a set of powered speakers at the other end of the link. Stereo audio may be transmitted either way across the link (simultaneously). No set up is required unless a microphone is connected to the remote unit. Connect up the extender as follows:
•
Take the line-level output from your sound card (green connector) and connect to
‘Line In’ on the extender.
•
A set of powered speakers may be connected directly to ‘Line Out’ at the opposite end of the link.
Audio Interface – Using a Microphone
A microphone may be plugged into the ‘Line In’ connector on the Remote Unit. There are two ways of setting up a microphone:
•
The Local Unit’s ‘Line Out’ connection should normally be wired to the microphone input (Red) on your sound card. The sound card should then be set up to provide additional amplification (+20dB). This is the preferred connection method.
•
Alternatively, the Remote Unit itself can provide microphone amplification. To set this, open up the Remote Unit and locate the jumper labelled ‘MIC’ on the
74
APPENDIX C: DEVICES W/ SERIAL/AUDIO OPTION
daughterboard. Connect this jumper across the pins. The Local Unit’s ‘Line Out’ connection should then be wired to ‘Line In’ (Blue) on your sound card.
If your microphone is already amplified, follow the second method but DO NOT install the amplification jumper in the Remote Unit.
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DVXI/ET-XX KVM-EXTENDER
Appendix D: Calling Technical Support
If you determine that your DVXI/ET - DVI KVM Extender is malfunctioning, do not attempt to
alter or repair it. It contains no user-serviceable parts. Contact Technical Support at.
Before you do, make a record of the history of the problem. We will be able to provide more efficient and accurate assistance if you have a complete description, including:
•
The firmware-revision level printed on the bottom of the Extender (very important, especially for keyboard and mouse problems); The DVXI/ET - DVI KVM extender’s firmware revision level:
Version Number Format:
Board:
Transceiver:
Keyboard/Mouse:
xxLO/RE Myyy Pzzz Auuu Gvvvvvv
C/M/S xx Pyy Mzz
P/U xx Vyyy
•
The nature and duration of the problem.
•
When the problem occurs.
•
The components involved in the problem—that is, what type of computers, what type of keyboard, brand of mouse, make and model of monitor, type and make of cable, etc.
•
Any particular application that, when used, appears to create the problem or make it worse.
•
The results of any testing you’ve already done.
To solve some problems, it might be necessary to upgrade the Extender’s firmware. If this turns out to be the case for your difficulty, our Technical Support technicians will arrange for you to receive the new firmware and will tell you how to install it.
Shipping and Packaging
If you need to transport or ship your DVXI/ET - DVI KVM Extender:
•
Package it carefully. We recommend that you use the original container.
•
If you are shipping it for repair, please include the Unit’s external power supplies. If you are returning it, please include everything you received with it. Before you ship the
76
APPENDIX D: CALLING TECHNICAL SUPPORT
Extender back to your dealer for repair or return, contact him to get a Return
Authorization (RA) number.
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DVXI/ET-XX KVM-EXTENDER
Appendix E: List of supported USB devices
Although the USB connection’s implementation allows all keyboards and Mice, we can not guarantee that all available keyboards/mice are running.
The implementation is constructed for “HID” devices. HID is a device class enabling inputs in a PC. Among others touch screen, graphic tablet, fingerprint sensor are HID devices.
Some devices install additional devices, e.g. to set parameters. Such devices are NOT supported by our extenders. Please remark additionally that installing more than two devices is not possible even if you use a USB hub.
The following devices are tested and have been found correct:
Keyboards
1
Mice
2
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APPENDIX F: SPECIFICATIONS
Appendix F: Specifications
Stromversorgung
Voltage
Power required
90-240VAC-0.5A-47-63Hz/5VDC-4000 mA
Local Unit: max. 5V/750mA
Remote Unit: max. 5V/750mA
Interface
(Depending on type of device)
Video source/Monitor
Keyboard
Mouse
RJ45
DVI-D up to 1920x1200@60Hz
PS2 or USB (depending on model)
PS2 or USB (depending on model) 2-/3-button and wheel mouse
1000 MBit high speed transmission. Wiring according to EIA/TIA 568B Gigabit Ethernet.
Audio Interface
Description
Transmission Method
Signal Levels
Input Impedance
Local Unit Connectors
Remote Unit Connectors
Microphone Support
Bi-directional stereo audio link
Digitized virtually CD quality audio (16-bit, 38.4KHz)
Line-Level (5 Volts Pk-Pk maximum)
47KOhm
2 x 3.5mm stereo jack socket (Line In & Line Out)
2 x 3.5mm stereo jack socket (Line/Mic In & Line Out)
A microphone may be connected to the Remote Unit.
Pullup resistor provides bias for condenser microphone.
Option to set microphone amplification to +17dB.
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DVXI/ET-XX KVM-EXTENDER
Serial Interface
Serial Speed
Up to a maximum of 19,200 Baud
Format Independent
Serial Data Format
Flow Control
Singlehead Devices
Dualhead Devices
RTS, CTS, DTR, DSR are sent across link
NO flow control (XON/XOFF)
Maximum Length of Interconnection Cable (CATx)
CATx Installation cable AWG24
CATx Patchcable AWG26/8
140m (400ft)
70m (200ft)
Type of Interconnection Cable (CATx)
CATx Installation cable AWG24
CATx Patchcable AWG26/7
S/UTP (Cat5) cable acc. EIA/TIA 56A, TSB 36 or Digital
STP 17-03170. Four pairs AWG 24. Wiring acc.
EIA/TIA 568A (1000BaseT).
S/UTP (Cat5) cable acc. EIA/TIA 56A, TSB 36 or Digital
STP 17-03170. Four pairs AWG 26/7. Wiring acc.
EIA/TIA 568A (1000BaseT).
Maximum Length of Interconnection Cable (Fiber - LC Connectors)
Singlemode 9 μm
10.000m (32.750ft)
Multimode 50μm
Multimode 62.5μm
400m (1.300ft)
200m (650ft)
80
APPENDIX F: SPECIFICATIONS
Size and Shipping Weight
DVXi/ET Singlehead
103 x 143 x 29mm (4”x5.6”x1.1”) (2 devices)
Weight: 0,6kg (1.3lb) each
Shipping box
DVXi/ET Dual head and Single head with serial/Audio
Shipping box
210x140x165mm (8.3”x5.5”x6.5”)
Weight: 1,6 kg (3.5lb)
103 x 143 x 42mm (4”x5.6”x1.7”) (2 Geräte)
Weight Local/Remote Unit: 0,6kg (1.3lb)
460x250x120mm (18.1”x9,8”x4,7”)
Weight: 1,6 kg (3.5lb)
Environmental
Operating Temperature
Storage Temperature
Relative Humidity
41 to 113°F (5 to 45 °C)
-13 to 140°F (-25 to 60 °C) max. 80% non-condensing
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DVXI/ET-XX KVM-EXTENDER
Appendix G: Connectors
DVXi/ET KVM-Extender Connector Pin outs
DVI-I female connector (Input/ Output connector for ALL devices besides of PS2 Single head local unit and PS2 Dual head local unit 1 st
Monitor )
1 8 C1 C2
C5
Pin Signal
1 T.M.D.S data 2-
2 T.M.D.S data 2+
3 T.M.D.S data 2 GND
4 n.c.
5 n.c.
6 DDC Input (SCL)
7 DDC Output(SDA)
8 Internal use.
C1 Internal use.
C2 n.c.
17 24 C3 C4
Pin Signal
9 T.M.D.S data 1-
10 T.M.D.S data 1+
11 T.M.D.S data 1 GND
12 n.c.
13 n.c.
14 +5V high impedance
15 GND
16 Hot Plug recognition
C5 GND
Pin Signal
17 T.M.D.S data 0-
18 T.M.D.S data 0+
19 T.M.D.S data 0 GND
20 n.c.
21 n.c.
22 T.M.D.S clock GND
23 T.M.D.S clock +
24 T.M.D.S clock -
C3 Internal use.
C4 Internal use.
82
APPENDIX G: CONNECTORS
83
DVXI/ET-XX KVM-EXTENDER
DVI-I female connector (Input connector for ALL PS2 Single head devices and Input connector PS2 Dual head devices 1 st
Monitor)
1 8 C1 C2
C5
Pin Signal
1 T.M.D.S data 2-
2 T.M.D.S data 2+
3 T.M.D.S data 2 GND
4 PS2-KBD CLK
5 PS2-KBD DATA
6 DDC Input (SCL)
7 DDC Output(SDA)
8 Analogue VSYNC
C1 n.c.
C2 n.c.
17 24 C3 C4
Pin Signal
9 T.M.D.S data 1-
10 T.M.D.S data 1+
11 T.M.D.S data 1 GND
12 PS2-MOUSE CLK
13 PS”-MOUSE-DATA
14 +5V In for DDC
15 GND
16 Hot Plug recognition
C5 GND
Pin Signal
17 T.M.D.S data 0-
18 T.M.D.S data 0+
19 T.M.D.S data 0 GND
20 PS2-MOUSE VCC-IN +5V
(not required)
21 PS2-KBD VCC-IN +5V
(always required)
22 T.M.D.S clock GND
23 T.M.D.S clock +
24 T.M.D.S clock -
C3 n.c.
C4 n.c.
84
APPENDIX G: CONNECTORS
Combined Keyboard/Mouse connector (output connector Local Unit)
Pin
1
2
3
4
5
6
KBD-DATA
MOUSE-DATA
KBD/MOUSE-GND
VCC (+5V)
KBD-CLK
MOUSE-CLK
Keyboard/Mouse connector (output connector Remote Unit)
Pin Keyboard
1 KBD-DATA
2
3 KBD-GND
4 VCC (+5V)
5 KBD-CLK
Pin Mouse
1 MOUSE-DATA
2
3 MOUSE-GND
4 VCC (+5V)
5
MOUSE-CLK
85
6
DVXI/ET-XX KVM-EXTENDER
6
86
APPENDIX G: CONNECTORS
Keyboard/Mouse Connector, USB Type B
(connector at Local Unit)
Pin
1
2
3
4
Signal
VCC (+5V)
Data -
Data +
GND
Keyboard/Mouse Connector, USB Type A
(connector at Remote Unit)
Red
White
Green
Black
Pin
3
4
1
2
Signal
VCC (+5V)
Data -
Data +
GND
Red
White
Green
Black
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DVXI/ET-XX KVM-EXTENDER
Audio/seriell Anschlußbuchse Audio/RS232 an Dual head Local Unit
Pin
7
8
5
6
3
4
1
2
AUDIO GND
RS232 GND
AUDIO OUT RIGHT CHANEL
AUDIO OUT LEFT CHANEL
RS232 RxD
AUDIO IN RIGHT CHANEL
AUDIO IN LEFT CHANEL
RS232 TxD
Spannungsversorgung
88
Pin
innen
Signal
+5V
außen GND
APPENDIX G: CONNECTORS
89
DVXI/ET-XX KVM-EXTENDER
CATx- Interface
Pin out according to EIA/TIA 568A (1000BaseT).
1 8
Pin
3
4
1
2
D1+
D1-
D2+
D3+
Pin
7
8
5
6
D3-
D2-
D4+
D4-
90
APPENDIX G: CONNECTORS
Keyboard/Mouse Adapter to connect Keyboard/Mouse to Local Unit
Pin Connector (device)
1 KBD-DATA
2 MOUSE-DATA
3 KBD-GND
4 VCC (+5V)
5 KBD-CLK
6 MOUSE-CLK
Pin Keyboard
1 KBD-DATA
2
3 KBD -GND
4 VCC (+5V)
5
KBD -CLK
6
Pin Mouse
2
1 MOUSE-DATA
3 MOUSE-GND
4 VCC (+5V)
6
5 MOUSE-CLK
RS232 (Single head Devices only)
9 pin DSUB female (Local Unit) 9 pin DSUB male (Remote Unit)
4
5
6
7
Pin
1
2
3
Signal
Not connected
RxD
TxD
DTR
GND
DSR
RTS
91
8
9
CTS
Not connected
DVXI/ET-XX KVM-EXTENDER
92
NOTES
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Key Features
- DVI support
- PS/2 keyboard/mouse support
- USB keyboard/mouse support
- Singlehead / Dualhead option
- Audio/Serial options
- 140m extension distance
- CATx cable support