DVXi/ES-UC2A K463-DU | DVXi/ES-UST K463-UT | DVXi/ES-PC2A K463-DA | DVXi/ES-UCA K463-SU | DVXi/ES-UC2 K463-2U | DVXi/ES-PCA K463-SA | DVXi/ES-PC2 K463-2W | DVXi/ES-UC K463-1U | DVXi/ES-USV K463-VG | DVXi/EM-UC K462-1U | IHSE DVXi/ET-PC K461-1W, DVXi/ET-PC2 K461-2W, DVXi/ET-UC K461-1U, DVXi/ET-UC2 K461-2U, DVXi/ET-PCA K461-SA, DVXi/ET-PC2A K461-DA, DVXi/ET-UCA K461-SU, DVXi/ET-UC2A K461-DU, DVXi/ET-UCT K461-UT, DVXi/ET-UCV K461-VG, DVXi/EM-PC K462-1W, DVXi/EM-PC2 K462-2W User manual

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Below you will find brief information for DVXi/ET-PC K461-1W, DVXi/ET-PC2 K461-2W, DVXi/ET-UC K461-1U, DVXi/ET-UC2 K461-2U, DVXi/ET-PCA K461-SA, DVXi/ET-PC2A K461-DA, DVXi/ET-UCA K461-SU, DVXi/ET-UC2A K461-DU, DVXi/ET-UCT K461-UT, DVXi/ET-UCV K461-VG. The DVXi/ET KVM-Extender extends the signal from your CPU to your monitor, keyboard and mouse up to 140m via CATx cables. This allows you to remotely manage your computer from a comfortable distance. You can select the type of keyboard/mouse connection, either PS/2 or USB, and you can even opt for an audio/serial interface, depending on your specific needs.

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DVXi/ET-PC K461-1W, DVXi/ET-PC2 K461-2W, DVXi/ET-UC K461-1U, DVXi/ET-UC2 K461-2U, DVXi/ET-PCA K461-SA, DVXi/ET-PC2A K461-DA, DVXi/ET-UCA K461-SU, DVXi/ET-UC2A K461-DU KVM Extender User Manual | Manualzz

DVXI/ET-XX KVM-EXTENDER

Welcome to the DVXi/ET KVM-Extender Family!

Thank you for purchasing a DVXi/ET KVM-Extender! We appreciate your business, and we think you’ll appreciate the many ways that your enhanced RGB Graphic system will save you money, time, and effort.

That’s because our DVXi/ET KVM-Extender is all about breaking away from the traditional model of attaching a new display to DVI graphic source. Using the DVXi/ET KVM-Extender, you can remotely locate monitor, keyboard and mouse up to 140m away from your CPU.

Wherever long distances are usual, e.g. airports, industrial plants, call- centres or in distributed computer centres, the DVXi/ET KVM-Extender is the best way, to solve all problems in remotely locating your console. 8 different types are available: Singlehead and

Dualhead devices for PS2 keyboard/mouse and Singlehead and Dualhead devices for USB keyboard/mouse.

Audio/serial Options are also available for each device.

This manual will tell you all about your new DVXi/ET KVM-Extender, including how to install, operate, and troubleshoot it. For an introduction to the Converter, see Chapter 2. The

Converter product codes covered in this manual are:

Devices for CATx Cables

K461-1W:

K461-2W:

K461-1U:

K461-2U:

K461-SA:

K461-DA:

K461-SU:

DVXi/ET-PC KVM-Extender for 1x DVI, PS2-Keyboard/Mouse

DVXi/ET-PC2 KVM-Extender for 2x DVI, PS2-Keyboard/Mouse

DVXi/ET-UC KVM-Extender for 1x DVI, USB-Keyboard/Mouse

DVXi/ET-UC2 KVM-Extender for 2x DVI, USB-Keyboard/Mouse

DVXi/ET-PCA KVM-Extender for 1x DVI, PS2- Keyboard/Mouse +

Serial/Audio

DVXi/ET-PCA2 KVM-Extender for 2x DVI, PS2- Keyboard/Mouse +

Serial/Audio

DVXi/ET-UCA KVM-Extender for 1x DVI, USB- Keyboard/Mouse +

Serial/Audio

1

K461-DU:

K461-UT:

DVXI/ET-XX KVM-EXTENDER

DVXi/ET-UCA2 KVM-Extender for 2x DVI, USB- Keyboard/Mouse +

Serial/Audio

DVXi/ET-UCT KVM-Extender for 1x DVI, USB-Keyboard/Mouse, 4x USB 2.0 transparent

DVXi/ET-UCV KVM-Extender for 1x DVI-I (VGA), USB-Keyboard/Mouse K461-VG

2

DVXI/ET-XX KVM-EXTENDER

Devices for Multimode fibres

K462-1W:

K462-2W:

K462-1U:

K462-2U:

K462-SA:

K462-DA:

K462-SU:

K462-DU:

K462-UT:

DVXi/EM-PC KVM-Extender for 1x DVI, PS2-Keyboard/Mouse

DVXi/EM-PC2 KVM-Extender for 2x DVI, PS2-Keyboard/Mouse

DVXi/EM-UC KVM-Extender for 1x DVI, USB-Keyboard/Mouse

DVXi/EM-UC2 KVM-Extender for 2x DVI, USB-Keyboard/Mouse

DVXi/EM-PCA KVM-Extender for 1x DVI, PS2- Keyboard/Mouse +

Serial/Audio

DVXi/EM-PCA2 KVM-Extender for 2x DVI, PS2- Keyboard/Mouse +

Serial/Audio

DVXi/EM-UCA KVM-Extender for 1x DVI, USB- Keyboard/Mouse +

Serial/Audio

DVXi/EM-UCA2 KVM-Extender for 2x DVI, USB- Keyboard/Mouse +

Serial/Audio

DVXi/EM-UMT KVM-Extender for 1x DVI, USB-Keyboard/Mouse, 4x USB 2.0 transparent

DVXi/ET-UMV KVM-Extender for 1x DVI-I (VGA), USB-Keyboard/Mouse K462-VG

Devices for Singlemode fibres

K463-1W:

K463-2W:

K463-1U:

K463-2U:

K463-SA:

K463-DA:

K463-SU:

K463-VG

K463-DU:

DVXi/ES-PC KVM-Extender for 1x DVI, PS2-Keyboard/Mouse

DVXi/ES-PC2 KVM-Extender for 2x DVI, PS2-Keyboard/Mouse

DVXi/ES-UC KVM-Extender for 1x DVI, USB-Keyboard/Mouse

DVXi/ES-UC2 KVM-Extender for 2x DVI, USB-Keyboard/Mouse

DVXi/ES-PCA KVM-Extender for 1x DVI, PS2- Keyboard/Mouse +

Serial/Audio

DVXi/ES-PCA2 KVM-Extender for 2x DVI, PS2- Keyboard/Mouse +

Serial/Audio

DVXi/ES-UCA KVM-Extender for 1x DVI, USB- Keyboard/Mouse +

Serial/Audio

DVXi/ET-USV KVM-Extender for 1x DVI-I (VGA), USB-Keyboard/Mouse

DVXi/ES-UCA2 KVM-Extender for 2x DVI, USB- Keyboard/Mouse +

Serial/Audio

3

K463-UT:

DVXI/ET-XX KVM-EXTENDER

DVXi/ES-UST KVM-Extender for 1x DVI, USB-Keyboard/Mouse, 4x USB 2.0

4

DVXI/ET-XX KVM-EXTENDER

Copyrights and Trademarks

©2008. All rights reserved. This information may not be reproduced in any manner without the prior written consent of the manufacturer.

Information in this document is subject to change without notice and the manufacturer shall not be liable for any direct, indirect, special, incidental or consequential damages in connection with the use of this material.

All trademark and trade names mentioned in this document are acknowledged to be the property of their respective owners.

Disclaimer

While every precaution has been taken in the preparation of this manual, the manufacturer assumes no responsibility for errors or omissions. Neither does the manufacturer assume any liability for damages resulting from the use of the information contained herein. The manufacturer reserves the right to change the specifications, functions, or circuitry of the product without notice.

The manufacturer cannot accept liability for damage due to misuse of the product or due to any other circumstances outside the manufacturer’s control (whether environmental or installation related). The manufacturer shall not be responsible for any loss, damage, or injury arising directly, indirectly, or consequently from the use of this product.

Cautions and Notes

The following symbols are used in this guide:

CAUTION: This indicates an important operating instruction that should be followed to avoid any potential damage to hardware or property, loss of data, or personal injury.

NOTE. This indicates important information to help you make the best use of this product.

5

DVXI/ET-XX KVM-EXTENDER

Certificates

CE Declaration of Conformity

The products listed below in the form as delivered comply with the provisions of the following European Directives:

2004/108/EG Council Directive on the approximation of the laws of the

Member States relating to electromagnetic compatibility

Product list:

K461 series

CE Marking 2009

The products comply with the following harmonized standards for Information

Technology Equipment:

EN 55022:2006 + A1:2007 (Class A)

EN 55024:1998 + A1:2001+ A2:2003

This declaration certifies the conformity to the specified directives but contains no assurance of properties. The safety instructions and installation guidelines noted in this manual shall be considered in detail. Compliance with the specifications for cable lengths and types is mandatory.

Manufacturer: Oberteuringen, 26 January 2010

The Management IHSE GmbH

Maybachstrasse 11

88094 Oberteuringen

Deutschland

Use in a Domestic Environment

Pos : 79 / 806-IHSE/Z ertifi kat e/ ATB_WEEE @ 5\ mod_1278579673292_258.doc @ 42702 @ 2

This is a Class A product. In a domestic environment, this product may cause radio interference in which case the user may be required to take adequate measures.

6

DVXI/ET-XX KVM-EXTENDER

North American Regulatory Compliance

This equipment has been found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Shielded cables must be used with this equipment to maintain compliance with radio frequency energy emission regulations and ensure a suitably high level of immunity to electromagnetic disturbances.

All power supplies are certified to the relevant major international safety standards.

WEEE

The manufacturer complies with the EC Directive 2002/96/EG on the prevention of waste electrical and electronic equipment (WEEE).

The device labels carry a respective marking.

Pos : 81 / 806-IHSE/Z ertifi kat e/ ATB_R oHS @ 5\ mod_1278579714214_6. doc @ 42722 @ 2

RoHS / RoHS2

This device complies with the EC Directive 2002/95/EG on the Restriction of the use of certain Hazardous Substances in electrical and electronic equipment

(RoHS2, RoHS II).

The device labels carry a respective marking.

7

DVXI/ET-XX KVM-EXTENDER

8

DVXI/ET-XX KVM-EXTENDER

Safety Precautions and Installation Guidelines

To ensure reliable and safe long-term operation, please note the following installation guidelines:

Do not use CATx-devices to link between buildings – please use fibre devices.

Only use in dry, indoor environments.

If the building has 3-phase AC power, try to ensure that equipment connected to the

Local and Remote units is on the same phase.

Try not to route a CATx link cable alongside power cables.

The Remote unit, Local unit and any power supplies can get warm. Do not locate them in an enclosed space without any airflow.

Do not place a power supplies directly on top of a unit.

Do not obstruct a unit’s ventilation existing holes.

To safeguard against personal injury and avoid possible damage to equipment or property, please observe the following:

Only use power supplies originally supplied with the product or manufacturer-approved replacements. Do not attempt to dismantle or repair any power supply. Do not use a power supply if it appears to be defective or has a damaged case.

Connect all power supplies to grounded outlets. In each case, ensure that the ground connection is maintained from the outlet socket through to the power supply’s AC power input.

Do not attempt to modify or repair this product, or make a connection from the interconnection link interface to

9

DVXI/ET-XX KVM-EXTENDER

any other products, especially telecommunications or network equipment.

10

Contents

INHALTSVERZEICHNIS

1.

Quick Setup

2.

Overview

2.1

Introduction

2.2

Glossary

2.3

Example of a DVXi/ET KVM-Extender System

2.4

Features

2.5

Product Range

2.6

Compatibility

2.7

How to Use This Guide

3.

Installation

3.1

Package Contents

3.2

Interconnection Cable Requirements

3.3

System Setup

3.4

Diagnostic LEDs

4.

Service Setup

4.1

Setup at the Local Unit

4.2

Setup at the Remote Unit

5.

Troubleshooting

13

15

15

15

17

19

21

24

25

27

27

30

32

49

51

52

55

57

11

Appendix A: Example Applications

DVXI/ET-XX KVM-EXTENDER

62

Appendix B: Rack Mount Options

Appendix C: Devices w/ serial/AUDIO Option

65

72

Appendix D: Calling Technical Support

Appendix E: List of supported USB devices

76

78

Appendix F: Specifications

Appendix G: Connectors

79

82

12

QUICK SETUP

1. Quick Setup

This section briefly describes how to install your DVXi/ET KVM extender system. Unless you are an experienced user, we recommend that you follow the full procedures described in the rest of this manual.

Install system

1. Connect Remote unit to KVM.

2. Connect Local unit to CPU or switch.

3. Connect Local and Remote units with matching interconnection cable

Power LED illuminated?

YES

NO

Check p.s.u.’s and connection to power outlet

NO

YES

Link LED illuminated?

Check the CATx/Fiber cable, and CATx/Fiber connectors

Video OK LED illuminated?

NO

Check settings of graphic card or boot CPU

YES

13

Done

DVXI/ET-XX KVM-EXTENDER

14

OVERVIEW

2. Overview

2.1 Introduction

A KVM Extender is used, to extend the distance between a CPU and his Keyboard / Monitor /

Mouse considerably. In addition they are irrecoverable in installations in electromagnetic hazardous environments (EMI). Normal Keyboard-/ Monitor-/ Mouse extender cables (and

Extender using traditional cables) cannot go so far and EMI interferences may reduce the maximum distance and/or reliability. Using a DVXi/ET Extender system, these limitations are past. Remain your CPU in a secure rack cabinet or data centre while accessing from a 140m

(CATx) up to 10.000m (Singlemode) remotely located place.

A basic KVM extension system comprises a Local unit and a Remote unit. The Local unit connects directly to the CPU (or a KVM switch system) using the supplied cable(s). The user

console (keyboard, mouse and monitor) attaches to the Remote unit. The Remote and Local units communicate video and data information along the interconnecting cable. Local units offer dual access, allowing the connection of a second user console close to the computer.

2.2 Glossary

The following terms are used in this guide:

CATx

Fiber

Singlemode

Multimode

KVM

Console

Dual Access

Singlehead

Any Category 5, 5e, 6 or higher cable, solid wires type AWG24.

Singlemode or Multimode fiber cable.

9µ Singlemode-fiber cable

62,5µ Multimode- or

50µ Multimode-fiber cable

Keyboard, Video and Mouse.

Keyboard, Mouse and Monitor

A system allowing connection of Local and Remote user consoles.

An extender system that supports one monitor + Keyboard/Mouse

Dualhead

An extender system that supports two monitors + Keyboard/Mouse

15

DVI

PSU

HID

DVXI/ET-XX KVM-EXTENDER

Digital Video standard, installed by Digital Display Working Group

(

www.ddwg.org

) R, G, B, CLOCK in a data stream with up to

3x 1,6 Gbit/sec. Signals are TMDS Level.

The desktop power supply connected to the Local/Remote unit.

Human Interface Devices are units, which are used for human access to the CPU. They are a USB-device class of its own (e.g. Memory

Devices etc.). Besides of keyboard and mouse also touchscreen, light pen, fingerprint sensor, graphic tablets etc. are HID devices.

16

OVERVIEW

2.3 Example of a DVXi/ET KVM-Extender System

CPU with DVI-D

Graphic card

Local Console

Optional

DVXi/ET KVM-

Extender system

Remote Console

Optional

17

DVXi/ET – KVM Extender system (example)

DVXI/ET-XX KVM-EXTENDER

18

OVERVIEW

2.4 Features

All members of the DVXi/ET - DVI KVM Extender Series offer the following features:

Support for DVI-D Graphic cards (all devices)

Support for PS2-Keyboard and PS2-Mouse (K46x-1W, K46x-SA, K46x-2W and K46x-DA)

Support for USB-Keyboard and USB-Mouse (K46x-1U, K46x-SU, K46x-2U and K46x-DU)

Support for two monitors per system (K46x-2W, K46x-2U, K46x-DA and K46x-DU)

Devices with USB- connectors support ONLY Keyboard and Mouse. It’s possible, that other HID devices (Human Interface Device) like touchscreens, graphics tablets, barcode readers or similar are supported – but there is no guarantee for this! The DVI-D CATx KVM-Extender is NOT suitable for use with other USB devices like Scanner, WEB- Cams, data sticks etc.

The device never supports more than two devices – Keyboard and Mouse or Keyboard and Touchscreen, etc. but not e.g. Keyboard, Mouse and

Touchscreen simultaneously. A Hub is allowed but does not raise the number of supported devices

Maximum resolution: DVI-D: 1920x1200@60Hz over all allowed distances all lower resolutions with refresh rates of at least 75Hz

Supporting 16 Bit/24 Bit auto switching or fixed 24 Bit color depth (user selectable)

Optional: On Single head devices, transparent serial port enables any serial device to be extended (up to 19.2K Baud). The serial port may be used to extend one device

(requiring handshaking lines) or up to three simple serial devices (no handshaking).

Dualhead Units support Tx/Rx only (XON/XOFF)

Optional support of a bidirectional audio interface.

Status indicator LEDs on each device.

Small footprint chassis.

Rack mount options available.

CPU cables + Adapters included.

19

DVXI/ET-XX KVM-EXTENDER

20

OVERVIEW

2.5 Product Range

DVXi/ET – Extender (CATx Cables)

K461-1W

K461-2W

K461-1U

K461-2U

K461-SA

K461-DA

K461-SU

K461-DU

K461-UT

K461-VG

DVXi/ET-PC KVM-Extender 1x DVI, PS2-Keyboard, PS2-

Mouse (Singlehead)

DVXi/ET-PC2 KVM-Extender 2x DVI, PS2-Keyboard, PS2-

Mouse s (Dualhead)

DVXi/ET-UC KVM-Extender 1x DVI, USB-Keyboard, USB-

Mouse (Singlehead)

DVXi/ET-UC2 KVM-Extender 2x DVI, USB-Keyboard, USB-

Mouse (Dualhead)

DVXi/ET-PCA KVM-Extender 1x DVI, PS2-Keyboard, PS2-

Mouse (Single Head) + Audio/serial

DVXi/ET-PC2A KVM-Extender 2x DVI, PS2-Keyboard, PS2-

Mouse (Dual Head) + Audio/serial

DVXi/ET-UCA KVM-Extender 1x DVI, USB-Keyboard, USB-

Mouse (Single Head) + Audio/serial

DVXi/ET-UC2A KVM-Extender 2x DVI, USB-Keyboard, USB-

Mouse (Dual Head) + Audio/serial

DVXi/ET-UCT KVM-Extender for 1x DVI, USB-

Keyboard/Mouse (Single Head) + 4x USB 2.0 transparent

DVXi/ET-UCV KVM-Extender for 1x DVI-I (VGA), USB-

Keyboard/Mouse (Single Head)

DVXi/ET – Extender Multimode Cables

K462-1W

K462-2W

K462-1U

DVXi/EM-PC KVM-Extender 1x DVI, PS2-Keyboard, PS2-

Mouse (Singlehead)

DVXi/EM-PC2 KVM-Extender 2x DVI, PS2-Keyboard, PS2-

Mouse s (Dualhead)

DVXi/EM-UC KVM-Extender 1x DVI, USB-Keyboard, USB-

Mouse (Singlehead)

21

DVXI/ET-XX KVM-EXTENDER

K462-2U

K462-SA

K462-DA

K462-SU

K462-DU

K462-UT

K462-VG

DVXi/EM-UC2 KVM-Extender 2x DVI, USB-Keyboard, USB-

Mouse (Dualhead)

DVXi/EM-PCA KVM-Extender 1x DVI, PS2-Keyboard, PS2-

Mouse (Single Head) + Audio/serial

DVXi/EM-PC2A KVM-Extender 2x DVI, PS2-Keyboard, PS2-

Mouse (Dual Head) + Audio/serial

DVXi/EM-UCA KVM-Extender 1x DVI, USB-Keyboard, USB-

Mouse (Single Head) + Audio/serial

DVXi/EM-UC2A KVM-Extender 2x DVI, USB-Keyboard, USB-

Mouse (Dual Head) + Audio/serial

DVXi/ET-UMT KVM-Extender for 1x DVI, USB-

Keyboard/Mouse (Single Head) + 4x USB 2.0 transparent

DVXi/ET-UMV KVM-Extender für 1x DVI-I (VGA), USB-

Keyboard/Mouse (Single Head)

DVXi/ET – Extender (Singlemode Cables)

K463-1W

K463-2W

K463-1U

K463-2U

K463-SA

K463-DA

K463-SU

K463-DU

DVXi/ES-PC KVM-Extender 1x DVI, PS2-Keyboard, PS2-

Mouse (Singlehead)

DVXi/ES-PC2 KVM-Extender 2x DVI, PS2-Keyboard, PS2-

Mouse s (Dualhead)

DVXi/ES-UC KVM-Extender 1x DVI, USB-Keyboard, USB-

Mouse (Singlehead)

DVXi/ES-UC2 KVM-Extender 2x DVI, USB-Keyboard, USB-

Mouse (Dualhead)

DVXi/ES-PCA KVM-Extender 1x DVI, PS2-Keyboard, PS2-

Mouse (Single Head) + Audio/serial

DVXi/ES-PC2A KVM-Extender 2x DVI, PS2-Keyboard, PS2-

Mouse (Dual Head) + Audio/serial

DVXi/ES-UCA KVM-Extender 1x DVI, USB-Keyboard, USB-

Mouse (Single Head) + Audio/serial

DVXi/ES-UC2A KVM-Extender 2x DVI, USB-Keyboard, USB-

Mouse (Dual Head) + Audio/serial

22

K463-UT

K463-VG

Upgrade Kits

455-4G

455-8G

455-PS

455-1K

455-2K

Acessories

K469-DV

K470-CW

K471-CT

K471-CM

K471-CS

OVERVIEW

DVXi/ET-UST KVM-Extender for 1x DVI, USB-

Keyboard/Mouse (Single Head) + 4x USB-2.0 transparent

DVXi/ET-USV KVM-Extender for 1x DVI-I (VGA), USB-

Keyboard/Mouse(Single Head)

19”/1HE Rackmount- Kit to mount up to 4 Singlehead devices

19”/1HE Rackmount- Kit to mount up to 4 Dualhead devices

19“ mountable power supply for up to three DVXI devices.

Mounting plate to mount by screws

Mounting plate to mount by snap on

DVI-D to VGA converter, to attach the local output to a traditional VGA-KVM-Switch

CWDM MUX/DEMUX to send up to 4 DVXi data links across a single pair of Singlemode fibers

CATx Repeater to double the total allowed distance to

280m (Also available for Multi-/Singlemode)

CATx/Multimode Cross Repeater to convert from CATx to

Multimode or back

CATx/Multimode Cross Repeater CATx to Singlemode …

23

DVXI/ET-XX KVM-EXTENDER

2.6 Compatibility

Interface Compatibility

Digital Video (DVI-D): Digital Video standard, installed by Digital Display Working Group

( www.ddwg.org

) R, G, B, CLOCK in a data stream with up to

3x1,6 Gbit/sec. Signals are TMDS Level.

PS/2 Keyboard: Compatible with all standard keyboards. Certain keyboards with enhanced features may also be supported with custom firmware.

PS/2 Mouse: Compatible with all standard 2-button, 3-button and wheel mice.

USB Keyboard: Compatible with all standard keyboards. Certain keyboards with enhanced features may also be supported with custom firmware. Keyboards with builtin hub are also supported – but there are never more than two HID devices supported.

USB Mouse: Compatible with all standard 2-button, 3-button and wheel mice.

Devices with USB- connectors support ONLY Keyboard and Mouse. It’s possible, that other HID devices (Human Interface Device) like touchscreens, graphics tablets, barcode readers or similar are supported – but there is no guarantee for this! The DVI-D CATx KVM-Extender is NOT suitable for use with other USB devices like Scanner, WEB- Cams, data sticks etc.

The device never supports more than two devices – Keyboard and Mouse or Keyboard and Touchscreen, etc. but not e.g. Keyboard, Mouse and

Touchscreen simultaneously. A Hub is allowed but does not raise the number of supported devices

24

OVERVIEW

2.7 How to Use This Guide

This guide describes the installation and configuration of the DVXi/ET – Extender Series.

Although the connection and operation of the system is relatively straightforward, you should consider the following before getting started:

Connection & Compatibility

If you have purchased an Extender Kit, this will contain all the cables required to connect the

Local unit to your PC or KVM switch. Please see also: Package Contents (page 27)

Devices with PS2 connectors are NOT compatible to devices with USB connectors.

For information about connection and installation, see Installation, page 27.

DDC Information

Normally it is not necessary to make any adjustments to the DVXi- Extender. However, in some circumstances, it may be necessary to redefine the source of DDC Information for the

CPU. By default, the DVXi/ET KVM-Extender uses its own internal DDC table. If this setting does not satisfy your requirements, the DDC table can either be switched to the locally attached screen or could be downloaded from remotely located screen and stored in the internal DDC table.

To modify the DDC-Setup, see Service Setup (page 51).

Selecting the moment of switching to the next frame

The transmission of screen data in not synchronous to the screen change of the graphic card. Normally, the transmission is terminated during displaying a frame on the screen. If the device switches to the new frame during the displaying period of the old frame

(somewhere on the screen), it’s possible, that you can see horizontal screen breaks in the moment of switching (default). On the other hand the device must idle, until the actual frame is displayed completely (until VSYNC) -> the number of frames per second transmitted sinks.

To modify the switching behaviour, see Service Setup (page 51).

Selection of Color reduction for transfer acceleration

You can select, whether always 24 Bit colors (=full color depth) are transmitted or whether the compression algorithm automatically switches between 16 and 24 Bit colors to

25

DVXI/ET-XX KVM-EXTENDER

accelerate the data transfer (default). Normally the difference between 24 Bit and 16 Bit is not recognizable but under some special circumstances e.g. in photo processing installations there might be disturbing color abberations. However, the automatic color switching enhances the count of frames, transmitted per second, fixed 24 Bit color depth gives smooth color grades under all circumstances. Please select to you choice the better mode.

To modify the color depth, see Service Setup (page 51).

26

INSTALLATION

3. Installation

For first-time users, we recommend that you carry out a test placement, confined to a single room, before commencing full installation. This will allow you to identify and solve any cabling problems, and experiment with the KVM extender system more conveniently.

3.1 Package Contents

You should receive the following items in your extender package (all types):

DVXi/ET KVM-Extender- pair (Local Unit + Remote Unit)

2x 5V DC universal power supply for the DVXi/ET - Extender

2x German type power cord

User manual (Quick Setup)

K461-1W, K461-SA, K461-2W and K461-DA (additionally):

KVM CPU cable set (1.8m) with one side: PS/2 (6-pin mini-DIN male) keyboard and mouse connector and DVI-D video (DVI-D dual link male) connector – other side: DVI-D video (DVI-D dual link male) connector

PS2-Keyboard-/ Mouse adapter to connect K/M to the Local Unit (keyboard can be plugged in directly, without using an adapter)

27

DVXI/ET-XX KVM-EXTENDER

K461-1W, K461-SU, K461-2W and K461-DU (additionally):

DVI-D (1,8m) video cable (DVI-D dual link male-to-male)

USB (1,8m) cable (USB type A to type B)

K461-2W, K461-DA, K461-2U and K461-DU (additionally):

DVI-D (1,8m) video cable (DVI-D dual link male-to-male)

K461-SA and K461-SU (additionally):

Serial link cable (1.8m) with one side DSUB9pin male connector – other side DSUB9pin female connector – 1:1

2x audio cable (1.8m, 3.5mm stereo plugs)

28

INSTALLATION

K461-DA and K461-DU (additionally):

1x Serial link/ audio ZIP-type cable (1.8m) with one side DSUB9pin female connector +

2x 3.5mm stereo plugs – other side miniDIN8pin male connector

K461-UT (additionally):

USB (1,8m) cable (USB type A to type B)

If anything is missing, please contact Technical Support (see Appendix F – Calling Technical

Support).

29

DVXI/ET-XX KVM-EXTENDER

3.2 Interconnection Cable Requirements

To connect the Local and Remote units you will need:

DVI, PS2-Keyboard, and PS2-Mouse: Connect the supplied KVM CPU cable set to your

CPU (KVM - Switch, etc.). Please ensure that the connection is tension-free! Devices

K461-1W, K461-2W, K461-SA and K461-DA

DVI, USB-Keyboard, USB-Mouse: Connect the supplied DVI-D cable (DVI-D to DVI-D) and the USB-cable (USB-A to USB-B) to your CPU. Please ensure that the connection is tension-free! Devices K461-1U, K461-2U, K461-SU and K461-DU

DVI: Connect the supplied DVI CPU cable set to your CPU (KVM - Switch, etc.). Please ensure that the connection is tension-free! Devices K461-2W, K461-2U, K461-DA and

K461-DU

serial/audio: Connect the supplied serial/audio cable set to your CPU (8pin miniDIN male to serial DB9-male/female and 2c 3.5mm audio).

Serial: Connect the supplied serial cable to your CPU.

Audio: Connect the supplied audio cable to your CPU.

CATx Cable: Recommended cable: S/UTP (Cat5) according EIA/TIA 56A, TSB 36 or Digital

STP 17-03170. Four pairs AWG 24. connection according EIA/TIA 568A (10BaseT). Use of cables from a higher category (Cat5e, Cat6, Cat7) is possible.

The use of unshielded CATx Cable is possible, because of the higher electromagnetic noise/sensitivity the device class may not be reached.

The use of flexible Cables (Patch cable) Type AWG26/8 is possible. Because of the higher loss of the stranded cables, the maximum distance is reduced to app. half the value of solid cables.

A point to point connection is required. Having one or more patch panels in the line is possible and allowed. Not allowed is a connection from the CATx link interface (RJ45) to any other products, especially telecommunications or network equipment.

30

INSTALLATION

Fiber Cable: Two strands of fiber are required for singlehead devices, four strands for

Dualhead devices.

Please note, that the allowed distance will depend on device type AND on used fiber type.

Recommended cables:

K462-xx: Multimode type 50/125µ

K462-xx: Multimode type 62.5/125µ

K463-xx: Singlemode type 9/125µ allowed distance app. 400m (1,300ft) allowed distance app. 200m (650ft) allowed distance app. 10km (32,750ft)

A point to point connection is required. Having one or more patch panels in the line is possible and allowed. Not allowed is a connection from the

Fiber link interface (LC) to any other products, especially telecommunications or network equipment.

Our experiences show, that Singlemode devices regularly work well on

Multimode Fibers where vice versa it will never do. In addition we found, that Singlemode devices on Multimode fibers may extend the allowed distance on Multimode fibers to twice the regular length. Anyway this cannot be guaranteed and must be evaluated by the end-user at his own expense.

Power Supply: Connect the supplied 5V/DC power supplies to the Plug terminal on the rear of both local and remote units.

31

DVXI/ET-XX KVM-EXTENDER

3.3 System Setup

To install your DVXi/ET – Extender system:

1.

Switch off all devices.

2.

Connect your keyboard, monitor(s) and mouse to the Remote unit (depending on device type). Please ensure, to not swap Mouse- and Keyboard connector. The (PS2-)

Keyboard connector is purple and the (PS2-) Mouse connector is green.

3.

Using the supplied CPU KVM cable(s), connect the keyboard, monitor(s) and mouse connectors on the computer (or KVM switch). Please ensure, to not swap Mouse- and

Keyboard connector. The (PS2-) Keyboard connector is purple and the (PS2-) Mouse connector is green.

4.

Connect the interconnect cable to the INTERCONNECT socket(s)

5.

Connect the 5V power supply to power the unit.

Only use the power supply originally supplied with this equipment or a manufacturer-approved replacement.

6.

For a dual access system, connect the monitor for the Local console to the appropriate port on the Local unit. The port may also be used to feed into a KVM switch.

To the local (PS2-) Keyboard-/ Mouse port you can attach a Keyboard directly or

Mouse/ Keyboard together, using the delivered adapter.

To attach a local (USB-) Keyboard/Mouse, please use additional USB port(s) at your CPU or use a USB Hub in-between CPU and local unit’s USB connector.

7.

Power up the system.

32

Connect to CPU:

DVI, keyboard, mouse

INSTALLATION

Local DVI-Monitor port Connect to Local console monitor

Local keyboard/ mouse port

Solely Keyboard may be plugged in directly, keyboard/mouse through equipped adapter

DVXi/ET KVM-Extender Type K461-1W Local Unit

Remote DVI-Monitor port– connect to

Remote console monitor

Remote keyboard port

Remote mouse port

DVXi/ET KVM-Extender Type K461-1W Remote Unit

Connect to CPU:

DVI graphic card

Local DVI-Monitor port Connect to Local console monitor

Connect to CPU:

USB

33

DVXI/ET-XX KVM-EXTENDER

DVXi/ET KVM-Extender Type K461-1U Local Unit

Remote DVI-Monitor port– connect to Remote console monitor

Remote keyboard/mouse port

DVXi/ET KVM-Extender Type K461-1U Remote Unit

Connect to 5V Power supply

INTERCONNECT – carries video and data signals – connect to Local/ remote unit with CATx cable

DVXi/ET KVM-Extender Type K461-1W and K461-1U Local/ Remote Unit

34

Connect to 5V Power supply

INSTALLATION

INTERCONNECT – carries video and data signals – connect to Local/ remote unit with Fiber cable

DVXi/ET KVM-Extender Type

K462-1W/-1U and K463-1W/-1U Local/ Remote Unit

35

To CPU: DVI

Audio In

DVXI/ET-XX KVM-EXTENDER

To CPU: Serial

Local DVI-Monitor port Connect to Local console monitor

Local keyboard/mouse port; Solely Keyboard may be plugged in directly, keyboard/mouse through equipped adapter

DVXi/ET KVM-Extender Type K461-SA Local Unit

Audio Out

Serial Out

Remote DVI-Monitor

36

port– connect to Remote console monitor

INSTALLATION

Remote keyboard port

Remote mouse port

DVXi/ET KVM-Extender Type K461-SA Remote Unit

To CPU: DVI Audio In

To CPU: Serial

Local DVI-Monitor port Connect to Local console monitor

DVXi/ET KVM-Extender Type K461-SU Local Unit

To CPU:

USB

37

Audio Out

DVXI/ET-XX KVM-EXTENDER

Serial Out

Remote DVI-Monitor port– connect to Remote console monitor

Remote keyboard/mouse port

DVXi/ET KVM-Extender Typ K461-SU Remote Unit

INTERCONNECT – carries video and data signals – connect to Local/ remote unit with CATx cable

Connect to 5V Power supply

38

INSTALLATION

DVXi/ET KVM-Extender Type K461-SA and K461-SU Local/ Remote Unit

INTERCONNECT – carries video and data signals – connect to Local/ remote unit with Fiber cable

Connect to 5V Power supply

39

DVXI/ET-XX KVM-EXTENDER

DVXi/ET KVM-Extender Type

K462-SA/-SU and K463-SA/-SU Local/ Remote Unit

40

Connect to CPU:

2 nd

DVI-Graphic card

INSTALLATION

2 nd

local DVI-Monitor port Connect to

Local console 2 nd

monitor

Connect to CPU:

1 st

DVI-Graphic card, keyboard, mouse

Local DVI-Monitor port Connect to Local console monitor

DVXi/ET KVM-Extender Type K461-2W Local Unit

2 nd

remote DVI-Monitor port Connect to Remote console 2 nd

monitor

Local keyboard/ mouse port

Solely Keyboard may be plugged in directly, keyboard/mouse through equipped adapter

1 st

remote DVI-

Monitor port– connect to Remote console 1 st monitor

Remote keyboard port

Remote mouse port

41

DVXI/ET-XX KVM-EXTENDER

DVXi/ET KVM-Extender Type K461-2W Remote Unit

42

Connect to CPU:

2 nd

DVI-Graphic card

2 nd

local DVI-Monitor port Connect to Local console 2 nd

monitor

INSTALLATION

Connect to CPU:

1 st

DVI-Graphic card local 1 st

DVI-Monitor port Connect to Local console 1 st

monitor

DVXi/ET KVM-Extender Type K461-2U Local Unit

Connect to CPU:

USB

43

DVXI/ET-XX KVM-EXTENDER

1 st

remote DVI-

Monitor port– connect to Remote console 1 st monitor

DVXi/ET KVM-Extender Type K461-2U Remote Unit

Connect to CPU:

2 nd

DVI-Graphic card

2 nd

local DVI-Monitor port Connect to Local console 2 nd

monitor

Remote keyboard/ mouse port

Connect to CPU: serial/ audio ports

Connect to CPU: 1st

DVI-Graphic card

Local 1 st

DVI-Monitor port Connect to Local

Local keyboard/ mouse port; Solely

Keyboard may be plugged in directly, keyboard/mouse through equipped adapter

DVXi/ET KVM-Extender Type K461-DA Local Unit

2 nd

remote DVI-

Monitor port Connect to Remote console

Audio Out

44

Serial Out

INSTALLATION

1 st

remote DVI-

Monitor port– connect to Remote console 1 st monitor

Remote keyboard port

DVXi/ET KVM-Extender Type K461-DA Remote Unit

Connect to CPU:

2 nd

DVI-Graphic card

2 nd

local DVI-Monitor port Connect to Local console 2 nd

monitor

Remote mouse port

Connect to CPU: serial/ audio ports

45

DVXI/ET-XX KVM-EXTENDER

Connect to CPU: 1st

DVI-Graphic card

Local 1 st

DVI-Monitor port Connect to Local console 1 st

monitor

Connect to CPU:

USB

DVXi/ET KVM-Extender Type K461-DU Local Unit

Connect to CPU:

DVI-cable set (2 nd

DVI-Graphic card, audio, serial)

Audio Out

Serial Out

46

1 st

remote DVI-

Monitor port– connect to Remote console 1 st monitor

Remote keyboard/ mouse port

INSTALLATION

DVXi/ET KVM-Extender Type K461-DU Remote Unit

INTERCONNECT – carries 2 nd

video – connect to Local/Remote unit with

CATx cable

Connect to 5V Power supply

INTERCONNECT – carries 1 st

video and data signals – connect to Local/

Remote unit with CATx cable

DVXi/ET KVM-Extender Type K461-2W, K461-2U K461-DA and K461-DU Local/

Remote Unit

INTERCONNECT – carries 2 nd

video – connect to Local/Remote unit with Fiber cable

Fiber-Plug type: LC

47

DVXI/ET-XX KVM-EXTENDER

Connect to 5V Power supply

INTERCONNECT – carries 1 st

video and data signals – connect to Local/

Remote unit with Fiber cable

DVXi/ET KVM-Extender Type K462-2W/-2U, K463-2W/2U K462-DA/-DU and

K463-DA/-DU Local/ Remote Unit

48

INSTALLATION

3.4 Diagnostic LEDs

Each DVXi/ET KVM-Extender is fitted with four indicator LEDs: Power, Video OK, Data Error,

Link Status: The Power LEDs are next to the Power socket.

The location of the LEDs is shown below:

Diagnostic LED

Power

Diagnostic LED

Video OK

Diagnostic LED

Data Error

Diagnostic LED

Link Status

Diagnostic - LEDs at DVXi/ET - Extender

LED

Power LED

(Red LED)

Video Okay

(Green LED)

Link Status

(Green LED)

Appearance

Off

On

Off

On blinking

On

Diagnostics

Device not ready

Device ready

No or invalid video signal detected

Device ready

No INTERCONNECT connection

Device ready

49

Data Error

(Green LED)

DVXI/ET-XX KVM-EXTENDER

Off blinking / On

Device ready

Errors through data transmission over

INTERCONNCT Cable (Cable too long, too high attenuation or too much EMI interferences )

50

SERVICE SETUP

4. Service Setup

For most applications, you shouldn't need not to make any adjustments to set up your

DVXi/ET KVM -Extender. Under some special circumstances it could be necessary to setup configuration specials.

For some applications, you may need to open the Local Unit and/or the Remote Unit.

Unscrew the Philips-type screws at both sides at the bottom of the device. Unscrew the UNC type screws at both sides of the monitor connectors. Carefully displace the lower and upper shells of the case.

Fastening screw on the bottom of the device

Fastening screw on the bottom of the device

The diagnostic LED ‘Video OK’ is located at the local unit between the both DVI connectors

Diagnostic LED

Video OK

The diagnostic LED ‘Video OK’ is located near to the CATx- /fiber connectors

Diagnostic LED

Link Status

(CATx)

51

DVXI/ET-XX KVM-EXTENDER

4.1 Setup at the Local Unit

After unscrewing and opening the upper shell, please place the device in this orientation: with the CATx/fiber connectors to the right and the electrical connectors to the left.

The main PCB then will look like this:

Use the diagram to locate jumpers.

DDC

You can select, whether the DDC is taken from internal DDC table or from local monitor or the DDC information could be downloaded from remote monitor and stored into internal table.

JP1 JP2 DDC

1 Loading the DDC Information from the

Remote Monitor into the internal DDC

Table (see also below) (default)

2 From internal Table

3 From local Monitor

4 Reset DDC Table to factory values

52

SERVICE SETUP

Loading the DDC Information from the Remote Monitor into the internal DDC Table

To load the DDC Information from the Remote Monitor into the internal DDC Table, please proceed the following steps:

Power up the CPU, the Local Unit, the Remote (cables to the CPU connected) and the

Monitor

Pull the Monitor Cable(s) from the Remote Unit (Dualhead devices: BOTH Monitors!)

Switch ON the Monitor(s) (if switched OFF, Dualhead devices: BOTH Monitors!)

Plug the Video-Cable of the Remote Monitor(s) into the remote unit (Remote and Local

Unit powered! - Dualhead devices: BOTH Monitors!)

The DDC Information of the Remote Monitor(s) is read automatically, transferred to the

Local Unit and stored into the DDC-EPROM

After a successful programming of the DDC EPROM, the ‚Video-OK’ LED at the Local

Unit is blinking rapidly for approx. 1 second

Done

Selection of Color depth

You can select, whether 16/24Bit AUTOSELECT colors (=64K/16M colors) are transmitted

(default) or 24Bit colors (=16M colors). AUTOSELECT means, that as far as the screen content allows high data compression, 24Bits are transmitted. When the video data do not allow to reduce data enough, the colors are automatically reduced to 16Bit. This is auto selected in each line of the screen picture at any time. This mode makes the best compromise between speed and color depth.

Please select 24Bit, if you want to have under all circumstances highest colours (but perhaps with reduced frame rates).

53

DVXI/ET-XX KVM-EXTENDER

JP3 Color depth

16Bit/24Bit AUTOSELECT, color depth depending on actual screen content (default)

24Bit

54

SERVICE SETUP

4.2 Setup at the Remote Unit

After unscrewing and opening the upper shell, please place the device in this orientation: with the CATx connectors to the right and the electrical connectors to the left.

The main PCB then will look like this:

JP1, JP2, JP3

Use the diagram to locate jumpers.

Selecting the moment of switching to the next frame

The transmission of screen data in not synchronous to the screen change of the graphic card. Normally, the transmission is terminated during displaying a frame on the screen. If the device switches to the new frame during the displaying period of the old frame

(somewhere on the screen), it’s possible, that you can see horizontal screen breaks in the moment of switching. On the other hand the device must idle, until the actual frame is displayed completely (until VSYNC) -> the number of frames per second transmitted sinks.

Moment to switch

Switching during HSYNC

(default)

Switching during VSYNC

JP3 behaviour

Higher framerate but (possibly) horizontal breaks detectable

Lower framerate no horizontal breaks detectable but (possibly) stepping pictures

55

DVXI/ET-XX KVM-EXTENDER

56

TROUBLESHOOTING

5. Troubleshooting

Monitor

There isn’t a picture.

Check the power supply connection at the local and remote unit. Is the Power (Red

LED) at the Local unit illuminated (see page 49)? If not, the internal power-supply may be damaged or there may be an internal error.

Check that the INTERCONNECT cable is connected at the Local Unit and the

Remote Unit. Is the Link Status LED illuminated (see page 49)? If not, there may be a problem with the Interconnection cable:

Are there

Errors through data transmission over INTERCONNECT Cable (Cable too long, too high attenuation or too much EMI interference )? Is the Data Error LED illuminated or blinking (see page 49)? If yes, check cable length and environment.

Video Okay LED is dark: CPU does not provide a video signal – Check settings of the graphic card. Try out, connecting a monitor to the local output, to see, whether there is a signal or not.

‘Stepping’ pictures on displaying movies

On high resolutions, the amount of data transmitted each second expires the capability of the data link. Therefore the data have to be reduced before transmitting. This is done in a first step by a so called RLE (=Run Length Encoding) algorithm. If this (loss less) compression does not reach the required amount, frames are dropped: The frame actually transmitted is transmitted completely even if the graphic card generates a new frame. This new frame is discarded.

Because of this behaviour, the count of frames per second (fps) may be reduced to a value, where ‘stepping’ pictures are seen.

How to solve the problem: Please use a lower resolution, which is slightly higher than the resolution of the recorded movie. Please see, that most (actual) movies do have only a low resolution of approx. 640x480 (NTSC) or 640x512 (PAL) or even

320x256 (VHS). If the monitor provides a higher resolution, it may provide the scaling of the pictures. The picture quality is the same, if the monitor or the CPU does the scaling.

57

DVXI/ET-XX KVM-EXTENDER

How to solve the problem: Set the color depth to 16/24Bit AUTOSELECT. On moving pictures, the human eye is not able, to see differences between so many colors. A reduction to 16Bit reduces the amount of data without (visible) effects.

58

TROUBLESHOOTING

PS2-Keyboard

The PC boots fine with no error messages but the keyboard does not work at all

Wrong cable plugged in, keyboard and mouse cables reversed.

Try a different model of keyboard. If the new keyboard works then original one may be incompatible

Check that the Interconnection cable is connected at the Local Unit and the

Remote Unit. Is the Link Status LED illuminated (see page 49)?

The other console is active. Claim control by any keyboard action or by pressing left and right mouse buttons simultaneously.

PS2-Mouse

A mouse cursor appears on the screen, but the mouse does not work

Wrong cable plugged in, keyboard and mouse cables reversed.

Try a different model of mouse

You have connected the Local unit while the CPU was running. Therefore you have connected first the keyboard cable and then the mouse cable. Disconnect the keyboard cable and connect it again. Please reboot you CPU if the mouse is still not running.

The other console is active. Claim control by any keyboard action or by pressing left and right mouse buttons simultaneously.

The system does not detect a PS/2 mouse, or the application cannot find the mouse.

Wrong cable plugged in, keyboard and mouse cables reversed.

Ensure that the Local Unit is connected to the PC keyboard port to provide power.

You have plugged keyboard and mouse cable to the CPU ports while the CPU was powered. There you first have plugged the Keyboard cable, then the Mouse cable.

Please unplug and re-plug the keyboard cable. If the mouse still does not work, please reboot the CPU: The K/M sub electronics are powered by the CPU keyboard port. If you first plug in the keyboard cable, the circuit tries to find a mouse port. If it fails, it disables the mouse functionality.

59

DVXI/ET-XX KVM-EXTENDER

USB-Keyboard/USB-Mouse

Your USB-keyboard/USB-mouse does not work

Although we tried to design the devices as transparent as possible, we can’t ensure that all devices are running. Please ask Technical Support for a list of tested devices.

Your mouse is ‘stepping’ on your screen

On high resolutions, the amount of data transmitted each second expires the capability of the data link. Therefore the data have to be reduced before transmitting. This is done in a first step by a so called RLE (=Run Length Encoding) algorithm. If this (loss less) compression does not reach the required amount, frames are dropped: Because of this, ‘stepping’ mouse movements are seen.

60

How to solve the problem: Please use a lower resolution or use a desktop background which is better suitable for compression: Avoid photos for background or horizontally graduated colors – better use monochrome backgrounds. They allow higher compression -> higher frame rates.

Your mouse is moving like ‘hanging on a rubber band’

This problem derives from different single problems, which accumulate to a delay between the true mouse movement and displaying the movement of the mouse pointer on the screen. Depending to our measurements, a delay of approx. 100-

150msec are recognized as disturbing.

The total delay comes from (time values are approx. values):

5 to 15msec for mouse movement and data transmission to CPU

50 to 70msec data processing time in the CPU until the changed data reach the graphic card output connector

15 to 45mcec getting the graphic data into the local unit of the extender system and transmitting to the remote unit (60 to 20fps)

10 to 100msec data processing time in the display until the data are displayed on the screen (where 15msec normally are only reacht by

CRT tubes)

In total there are delay times between 85 and up to 230msec possible, where most of this delay is NOT caused by the extender system (Extender based delay is 5 to

15msec data transfer to the CPU and 15 to 45msec frame transfer to the remote unit – in total 20 to 60mesec. Depending to our experiences, even a step from

TROUBLESHOOTING

100msec delay to 140msec (i.e. by inserting an extender system to a CPU-monitor link) may cause visible effects.

Please note, that even a monitor directly connected to a CPU has a delay of 70 to

175msec. So (under special conditions) even the bare CPU/monitor link shows this

‘rubber band behaviour’. If you now insert an extender system, the problem may occur and is (in false) dedicated to the extender system, where it only gives a small part to the total problem

How to solve the problem: Use a display with a low delay time (NOTE: This is NOT the reaction time indicated by the manufacturer. This reaction time is only the time the display needs, to switch a black pixel to get white or vice versa, but not how long it takes from receiving the data on the connector until they are displayed on the screen.) Please use a lower resolution or use a desktop background which is better suitable for compression: Avoid photos for background or horizontally graduated colors – better use monochrome backgrounds. They allow higher compression -> higher frame rates. If – and only if the link has frame dropping, a reduction from 30fps to 60fps saves 17msec and from 20fps to 60fps saves

34msec.

USB-HID device

Your USB-HID device does not work

Although our interface supports HID devices, we can’t ensure that every connected device is running. In case of a malfunction please contact our technical support.

Other USB-devices

Your USB- device does not work

You have connected a non-HID device. There are supported HID devices only. All other devices are dismissed

61

DVXI/ET-XX KVM-EXTENDER

Appendix A: Example Applications

This section illustrates some specific applications using the DVXi/ET - Extenders:

DVXi/ET KVM-Extender with optional, secondary screen.

62

APPENDIX A: EXAMPLE APPLICATIONS

DVXi/ET KVM-Extender with optional, secondary screen

4 CPU’s – local outputs managed through a KVM- Switch and a single console. Remote

Consoles up to 140m away.

63

DVXI/ET-XX KVM-EXTENDER

DVXi/ET KVM-Extender – local Consoles through a KVM- Switch

64

APPENDIX B: RACK MOUNT OPTIONS

Appendix B: Rack Mount Options

DVXi KVM- Extender units can be mounted in a 19” rack using the mounting kit: DVXi-

Rackmount Kit. Two different versions are available – one each for Singlehead and for

Dualhead devices.

Mounting Instruction Rackmount-Kit 455-4G

Using the Rackmount-Kit 455-4G, up to 4 devices of the device size 103x143x29mm

(Singlehead Devices) can be mounted into a 19“-Server Rack. The Rackmount Kit requires 1U

Rackspace. Blindplates (in the list of parts delivered) allow to cover unused device positions.

Rackmount-Kit 455-4G – List of parts delivered: base plate

8 pieces spacer – M2,5x2

3 pieces blind plate

8 pieces M2,5x5 Philips type countersunk screws

Mounting instruction:

Align the holes on the base plate with the vacant screw holes on the base of the device.

65

DVXI/ET-XX KVM-EXTENDER

Fasten the base of the unit to the plate of the mounting kit

Only use the supplied, short screws, to prevent damages on the PCB’s

Close the remaining gaps with blanking plates.

66

APPENDIX B: RACK MOUNT OPTIONS

The Rackmount-Kit 455-4G allows, to mount a different count of devices (1…4 pieces):

In the mostleft position you can mount a rack mountable p.s.u. type 455-PS instead of a regular device. This p.s.u. is capable to power up to three devices.

Please note:’

- Use the back moved mounting holes to fix the p.s.u.

- After mounting the p.s.u., the circuit break switch is not longer easily accessable – it is covered by the cover strip.

67

DVXI/ET-XX KVM-EXTENDER

Mounting Instruction Rackmount-Kit 455-8G

Using the Rackmount-Kit 455-8G, up to 4 devices of the device size 103x143x42mm

(Dualhead Devices) can be mounted into a 19“-Server Rack. The Rackmount Kit requires 1U

Rackspace. Blindplates (in the list of parts delivered) allow to cover unused device positions.

Rackmount-Kit 455-8G – List of parts delivered: base plate

8 pieces spacer – M2,5x2

3 pieces blind plate 8 pieces M2,5x5 Philips type countersunk screws

Mounting instruction:

Align the holes on the base plate with the vacant screw holes on the base of the device.

Fasten the base of the unit to the plate of the mounting kit

Only use the supplied, short screws, to prevent damages on the PCB’s

68

APPENDIX B: RACK MOUNT OPTIONS

Close the remaining gaps with blanking plates.

69

DVXI/ET-XX KVM-EXTENDER

The Rackmount-Kit 455-8G allows, to mount a different count of devices (1…4 pieces):

In the most left position you can mount a rack mountable p.s.u. type 455-PS instead of a regular device. This p.s.u. is capable to power up to three devices.

70

APPENDIX B: RACK MOUNT OPTIONS

71

DVXI/ET-XX KVM-EXTENDER

Appendix C: Devices w/ serial/AUDIO Option

The Audio/Serial Option consists of daughter boards which allow bi-directional stereo audio and a full-duplex serial data link to be sent across the regular interconnection cable in addition to keyboard, mouse and DVI video. • To set up your video, keyboard, mouse follow the instructions in the user guide. • To set up the extender’s audio and serial link, please follow all of the instructions detailed in this addendum. If you have any questions, contact

Technical Support.

Technical Data

Serial link:

Serial speed:

Serial Data Format:

Flow Control (Single head):

Flow Control (Dual head):

Any up to a maximum of 19,200 Baud

Format Independent

Hardware Handshake: RxD, TxD, RTS, CTS, DTR, DSR are sent across link

XON/XOFF Software Handshake: only RxD and TxD are sent across link

AUDIO link:

Description:

Transmission Method:

Signal Levels:

Input Impedance:

Local Unit Connectors:

Remote Unit Connectors:

Microphone Support:

Bi-directional stereo audio link

Digitised virtually CD quality audio (16-bit, 38.4KHz)

Line-Level (5 Volts Pk-Pk maximum)

47K

2 x 3.5mm stereo jack socket (Line In & Line Out)

2 x 3.5mm stereo jack socket (Line/Mic In & Line

Out)

A microphone may be connected to the Remote

Unit. A Pull-up resistor provides bias for condenser

72

APPENDIX C: DEVICES W/ SERIAL/AUDIO OPTION

microphone. Optional microphone amplification to

+17dB

Serial Interface - Set Up and Operation

No setting up or user adjustments are required. Please note that on the dual access model, the serial link is always active Please bear in mind that the Remote Unit’s serial port is wired as DTE (i.e. the same as that on a PC). To connect a serial printer (or other DTE rather than

DCE device) to the Remote Unit, you will need a Null-Modem (crossover) cable between the

Remote Unit and the printer. A Touch screen may be plugged directly into the Remote Unit.

Please note, that

Dualhead KVM Extender support a 3-wire- interconnection (Tx/Rx/GND) only. All connected devices must support Software Handshake (XON(XOFF)

73

DVXI/ET-XX KVM-EXTENDER

Serial Interface – Handling Multiple Serial Devices – Singlehead devices only!!!

The extender’s serial interface transmits/receives six signals (3 signals in each direction).

Normally four of these signals are used for hardware handshaking (in addition to TX & RX).

However, because each handshaking line can support signals up to 19,200 Baud it is possible to configure the serial interface to handle up to three simple 2-wire (Tx/Rx only) serial links.

To do this you will need to construct a custom breakout cable. Please contact technical support for further information. Select XON/XOFF software flow control on the printer and

PC.

Audio Interface - Set Up and Operation

The audio interface is line-level and is designed to take the output from a sound card (or other line-level) source and be connected to a set of powered speakers at the other end of the link. Stereo audio may be transmitted either way across the link (simultaneously). No set up is required unless a microphone is connected to the remote unit. Connect up the extender as follows:

Take the line-level output from your sound card (green connector) and connect to

‘Line In’ on the extender.

A set of powered speakers may be connected directly to ‘Line Out’ at the opposite end of the link.

Audio Interface – Using a Microphone

A microphone may be plugged into the ‘Line In’ connector on the Remote Unit. There are two ways of setting up a microphone:

The Local Unit’s ‘Line Out’ connection should normally be wired to the microphone input (Red) on your sound card. The sound card should then be set up to provide additional amplification (+20dB). This is the preferred connection method.

Alternatively, the Remote Unit itself can provide microphone amplification. To set this, open up the Remote Unit and locate the jumper labelled ‘MIC’ on the

74

APPENDIX C: DEVICES W/ SERIAL/AUDIO OPTION

daughterboard. Connect this jumper across the pins. The Local Unit’s ‘Line Out’ connection should then be wired to ‘Line In’ (Blue) on your sound card.

If your microphone is already amplified, follow the second method but DO NOT install the amplification jumper in the Remote Unit.

75

DVXI/ET-XX KVM-EXTENDER

Appendix D: Calling Technical Support

If you determine that your DVXI/ET - DVI KVM Extender is malfunctioning, do not attempt to

alter or repair it. It contains no user-serviceable parts. Contact Technical Support at.

Before you do, make a record of the history of the problem. We will be able to provide more efficient and accurate assistance if you have a complete description, including:

The firmware-revision level printed on the bottom of the Extender (very important, especially for keyboard and mouse problems); The DVXI/ET - DVI KVM extender’s firmware revision level:

Version Number Format:

Board:

Transceiver:

Keyboard/Mouse:

xxLO/RE Myyy Pzzz Auuu Gvvvvvv

C/M/S xx Pyy Mzz

P/U xx Vyyy

The nature and duration of the problem.

When the problem occurs.

The components involved in the problem—that is, what type of computers, what type of keyboard, brand of mouse, make and model of monitor, type and make of cable, etc.

Any particular application that, when used, appears to create the problem or make it worse.

The results of any testing you’ve already done.

To solve some problems, it might be necessary to upgrade the Extender’s firmware. If this turns out to be the case for your difficulty, our Technical Support technicians will arrange for you to receive the new firmware and will tell you how to install it.

Shipping and Packaging

If you need to transport or ship your DVXI/ET - DVI KVM Extender:

Package it carefully. We recommend that you use the original container.

If you are shipping it for repair, please include the Unit’s external power supplies. If you are returning it, please include everything you received with it. Before you ship the

76

APPENDIX D: CALLING TECHNICAL SUPPORT

Extender back to your dealer for repair or return, contact him to get a Return

Authorization (RA) number.

77

DVXI/ET-XX KVM-EXTENDER

Appendix E: List of supported USB devices

Although the USB connection’s implementation allows all keyboards and Mice, we can not guarantee that all available keyboards/mice are running.

The implementation is constructed for “HID” devices. HID is a device class enabling inputs in a PC. Among others touch screen, graphic tablet, fingerprint sensor are HID devices.

Some devices install additional devices, e.g. to set parameters. Such devices are NOT supported by our extenders. Please remark additionally that installing more than two devices is not possible even if you use a USB hub.

The following devices are tested and have been found correct:

Keyboards

1

Mice

2

78

APPENDIX F: SPECIFICATIONS

Appendix F: Specifications

Stromversorgung

Voltage

Power required

90-240VAC-0.5A-47-63Hz/5VDC-4000 mA

Local Unit: max. 5V/750mA

Remote Unit: max. 5V/750mA

Interface

(Depending on type of device)

Video source/Monitor

Keyboard

Mouse

RJ45

DVI-D up to 1920x1200@60Hz

PS2 or USB (depending on model)

PS2 or USB (depending on model) 2-/3-button and wheel mouse

1000 MBit high speed transmission. Wiring according to EIA/TIA 568B Gigabit Ethernet.

Audio Interface

Description

Transmission Method

Signal Levels

Input Impedance

Local Unit Connectors

Remote Unit Connectors

Microphone Support

Bi-directional stereo audio link

Digitized virtually CD quality audio (16-bit, 38.4KHz)

Line-Level (5 Volts Pk-Pk maximum)

47KOhm

2 x 3.5mm stereo jack socket (Line In & Line Out)

2 x 3.5mm stereo jack socket (Line/Mic In & Line Out)

A microphone may be connected to the Remote Unit.

Pullup resistor provides bias for condenser microphone.

Option to set microphone amplification to +17dB.

79

DVXI/ET-XX KVM-EXTENDER

Serial Interface

Serial Speed

Up to a maximum of 19,200 Baud

Format Independent

Serial Data Format

Flow Control

Singlehead Devices

Dualhead Devices

RTS, CTS, DTR, DSR are sent across link

NO flow control (XON/XOFF)

Maximum Length of Interconnection Cable (CATx)

CATx Installation cable AWG24

CATx Patchcable AWG26/8

140m (400ft)

70m (200ft)

Type of Interconnection Cable (CATx)

CATx Installation cable AWG24

CATx Patchcable AWG26/7

S/UTP (Cat5) cable acc. EIA/TIA 56A, TSB 36 or Digital

STP 17-03170. Four pairs AWG 24. Wiring acc.

EIA/TIA 568A (1000BaseT).

S/UTP (Cat5) cable acc. EIA/TIA 56A, TSB 36 or Digital

STP 17-03170. Four pairs AWG 26/7. Wiring acc.

EIA/TIA 568A (1000BaseT).

Maximum Length of Interconnection Cable (Fiber - LC Connectors)

Singlemode 9 μm

10.000m (32.750ft)

Multimode 50μm

Multimode 62.5μm

400m (1.300ft)

200m (650ft)

80

APPENDIX F: SPECIFICATIONS

Size and Shipping Weight

DVXi/ET Singlehead

103 x 143 x 29mm (4”x5.6”x1.1”) (2 devices)

Weight: 0,6kg (1.3lb) each

Shipping box

DVXi/ET Dual head and Single head with serial/Audio

Shipping box

210x140x165mm (8.3”x5.5”x6.5”)

Weight: 1,6 kg (3.5lb)

103 x 143 x 42mm (4”x5.6”x1.7”) (2 Geräte)

Weight Local/Remote Unit: 0,6kg (1.3lb)

460x250x120mm (18.1”x9,8”x4,7”)

Weight: 1,6 kg (3.5lb)

Environmental

Operating Temperature

Storage Temperature

Relative Humidity

41 to 113°F (5 to 45 °C)

-13 to 140°F (-25 to 60 °C) max. 80% non-condensing

81

DVXI/ET-XX KVM-EXTENDER

Appendix G: Connectors

DVXi/ET KVM-Extender Connector Pin outs

DVI-I female connector (Input/ Output connector for ALL devices besides of PS2 Single head local unit and PS2 Dual head local unit 1 st

Monitor )

1 8 C1 C2

C5

Pin Signal

1 T.M.D.S data 2-

2 T.M.D.S data 2+

3 T.M.D.S data 2 GND

4 n.c.

5 n.c.

6 DDC Input (SCL)

7 DDC Output(SDA)

8 Internal use.

C1 Internal use.

C2 n.c.

17 24 C3 C4

Pin Signal

9 T.M.D.S data 1-

10 T.M.D.S data 1+

11 T.M.D.S data 1 GND

12 n.c.

13 n.c.

14 +5V high impedance

15 GND

16 Hot Plug recognition

C5 GND

Pin Signal

17 T.M.D.S data 0-

18 T.M.D.S data 0+

19 T.M.D.S data 0 GND

20 n.c.

21 n.c.

22 T.M.D.S clock GND

23 T.M.D.S clock +

24 T.M.D.S clock -

C3 Internal use.

C4 Internal use.

82

APPENDIX G: CONNECTORS

83

DVXI/ET-XX KVM-EXTENDER

DVI-I female connector (Input connector for ALL PS2 Single head devices and Input connector PS2 Dual head devices 1 st

Monitor)

1 8 C1 C2

C5

Pin Signal

1 T.M.D.S data 2-

2 T.M.D.S data 2+

3 T.M.D.S data 2 GND

4 PS2-KBD CLK

5 PS2-KBD DATA

6 DDC Input (SCL)

7 DDC Output(SDA)

8 Analogue VSYNC

C1 n.c.

C2 n.c.

17 24 C3 C4

Pin Signal

9 T.M.D.S data 1-

10 T.M.D.S data 1+

11 T.M.D.S data 1 GND

12 PS2-MOUSE CLK

13 PS”-MOUSE-DATA

14 +5V In for DDC

15 GND

16 Hot Plug recognition

C5 GND

Pin Signal

17 T.M.D.S data 0-

18 T.M.D.S data 0+

19 T.M.D.S data 0 GND

20 PS2-MOUSE VCC-IN +5V

(not required)

21 PS2-KBD VCC-IN +5V

(always required)

22 T.M.D.S clock GND

23 T.M.D.S clock +

24 T.M.D.S clock -

C3 n.c.

C4 n.c.

84

APPENDIX G: CONNECTORS

Combined Keyboard/Mouse connector (output connector Local Unit)

Pin

1

2

3

4

5

6

KBD-DATA

MOUSE-DATA

KBD/MOUSE-GND

VCC (+5V)

KBD-CLK

MOUSE-CLK

Keyboard/Mouse connector (output connector Remote Unit)

Pin Keyboard

1 KBD-DATA

2

3 KBD-GND

4 VCC (+5V)

5 KBD-CLK

Pin Mouse

1 MOUSE-DATA

2

3 MOUSE-GND

4 VCC (+5V)

5

MOUSE-CLK

85

6

DVXI/ET-XX KVM-EXTENDER

6

86

APPENDIX G: CONNECTORS

Keyboard/Mouse Connector, USB Type B

(connector at Local Unit)

Pin

1

2

3

4

Signal

VCC (+5V)

Data -

Data +

GND

Keyboard/Mouse Connector, USB Type A

(connector at Remote Unit)

Red

White

Green

Black

Pin

3

4

1

2

Signal

VCC (+5V)

Data -

Data +

GND

Red

White

Green

Black

87

DVXI/ET-XX KVM-EXTENDER

Audio/seriell Anschlußbuchse Audio/RS232 an Dual head Local Unit

Pin

7

8

5

6

3

4

1

2

AUDIO GND

RS232 GND

AUDIO OUT RIGHT CHANEL

AUDIO OUT LEFT CHANEL

RS232 RxD

AUDIO IN RIGHT CHANEL

AUDIO IN LEFT CHANEL

RS232 TxD

Spannungsversorgung

88

Pin

innen

Signal

+5V

außen GND

APPENDIX G: CONNECTORS

89

DVXI/ET-XX KVM-EXTENDER

CATx- Interface

Pin out according to EIA/TIA 568A (1000BaseT).

1 8

Pin

3

4

1

2

D1+

D1-

D2+

D3+

Pin

7

8

5

6

D3-

D2-

D4+

D4-

90

APPENDIX G: CONNECTORS

Keyboard/Mouse Adapter to connect Keyboard/Mouse to Local Unit

Pin Connector (device)

1 KBD-DATA

2 MOUSE-DATA

3 KBD-GND

4 VCC (+5V)

5 KBD-CLK

6 MOUSE-CLK

Pin Keyboard

1 KBD-DATA

2

3 KBD -GND

4 VCC (+5V)

5

KBD -CLK

6

Pin Mouse

2

1 MOUSE-DATA

3 MOUSE-GND

4 VCC (+5V)

6

5 MOUSE-CLK

RS232 (Single head Devices only)

9 pin DSUB female (Local Unit) 9 pin DSUB male (Remote Unit)

4

5

6

7

Pin

1

2

3

Signal

Not connected

RxD

TxD

DTR

GND

DSR

RTS

91

8

9

CTS

Not connected

DVXI/ET-XX KVM-EXTENDER

92

NOTES

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Key Features

  • DVI support
  • PS/2 keyboard/mouse support
  • USB keyboard/mouse support
  • Singlehead / Dualhead option
  • Audio/Serial options
  • 140m extension distance
  • CATx cable support

Frequently Answers and Questions

What types of KVM Extenders are available?
The DVXi/ET KVM-Extender family offers a wide range of options, including Singlehead and Dualhead devices for PS2 keyboard/mouse and Singlehead and Dualhead devices for USB keyboard/mouse.
What is the maximum distance I can extend my KVM signals?
The maximum extension distance for CATx cables is 140m. For longer distances, you can use fiber optic cables.
Can I use the DVXi/ET KVM-Extender with my existing monitor?
The DVXi/ET KVM-Extender supports DVI-D graphic cards. Some models also support VGA connections.

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