Release Notes - Good Technology

Release Notes - Good Technology
Good Mobile MessagingпЈЄ Server Version 8.1.4.15
Good Mobile ControlпЈЄ Server 2.6.0.801
for IBM Lotus Domino
Release Notes
Updated 01/07/15
Overview .......................................................................................................................................... 3
Important Notes ............................................................................................................................... 3
Good Mobile ControlпЈЄ Server Version 2.6.0.801 (Feature Release) (12/16/14) ..................................... 4
New in This Release .................................................................................................................... 4
Issues Resolved - GMC ............................................................................................................... 4
Open Issues - GMC ..................................................................................................................... 5
Good Mobile MessagingпЈЄ Server Version 8.1.4.15 (Feature Release) (11/05/14) ................................. 6
New in This Release .................................................................................................................... 6
Issues Resolved – GMM .............................................................................................................. 6
Open Issues – GMM .................................................................................................................... 7
Good Mobile ControlпЈЄ Server Version 2.5.3.723 (Service Release) (08/04/14) ..................................... 8
New in This Release .................................................................................................................... 8
Issues Resolved - GMC ............................................................................................................... 8
Open Issues - GMC ..................................................................................................................... 8
Good Mobile ControlпЈЄ Server Version 2.5.2.701 (Service Release) (07/23/14) ..................................... 8
New in This Release .................................................................................................................... 8
Issues Resolved - GMC ............................................................................................................... 8
Good Mobile MessagingпЈЄ Server Version 8.1.2.22 (Service Release) (06/30/14).................................. 9
New in This Release .................................................................................................................... 9
Issues Resolved - GMM ............................................................................................................... 9
Open Issues - GMM ................................................................................................................... 10
Registries to Turn Features On and Off..................................................................................... 11
GMM 8.1.1.x ........................................................................................................................... 11
GMM 8.1.2.x ........................................................................................................................... 11
Good Mobile ControlпЈЄ Server Version 2.5.1.683 (Service Release) (05/12/14) ................................... 13
New in This Release .................................................................................................................. 13
Issues Resolved - GMC ............................................................................................................. 14
Good Mobile ControlпЈЄ Server Version 2.5.0.672 (Feature Release) (04/28/14) ................................... 14
New in This Release .................................................................................................................. 14
Issues Resolved - GMC ............................................................................................................. 14
Open Issues - GMC ................................................................................................................... 15
Good Mobile MessagingпЈЄ Server Version 8.1.1.8 (Feature Release) (04/14/14) ................................. 16
New in This Release .................................................................................................................. 16
Custom Form Support Through Registry ................................................................................... 17
Lotus Notes Folder Backslash Support Through Registry......................................................... 17
Issues Resolved ......................................................................................................................... 17
Open Issues in This Release ..................................................................................................... 19
Good Mobile ControlпЈЄ Server v2.4.2.610 (Service Release) (03/07/14)................................................ 19
1
В© Good Technology 2015. All rights reserved.
In This Release .......................................................................................................................... 19
Issues Resolved – GMC ............................................................................................................ 20
Good Mobile MessagingпЈЄ Server Version 8.0.2.17 (Feature Release) (11/05/13) ............................... 20
New in This Release .................................................................................................................. 20
Address Lookup/GAL Search .................................................................................................... 20
Domino 9.0 ................................................................................................................................. 21
Issues Resolved ......................................................................................................................... 21
Good Mobile Control Server v2.4.1.539 (Service Release) (10/22/13) ......................................... 22
In This Release .......................................................................................................................... 22
Issues Resolved – GMC ............................................................................................................ 22
Good Mobile Control Server v2.4.0.501 (Feature Release) (08/13/13) ........................................ 23
In This Release ...................................................................................................................... 23
Issues Resolved – GMC ............................................................................................................ 23
Good Mobile MessagingпЈЄ Server Version 7.0.3.17 (Service Release) (07/29/13)................................ 24
New in This Release .................................................................................................................. 24
Issues Resolved ......................................................................................................................... 24
Good Mobile ControlпЈЄ Server v2.3.2.3 (Service Release) (07/10/13) ................................................... 25
Good Mobile ControlпЈЄ Server Version 2.3.1.430 (Service Release) (04/01/13) ................................... 25
New in This Release .................................................................................................................. 25
Issues Resolved ......................................................................................................................... 25
Good Mobile Messaging Server v7.0.2.38 (Feature Release) (03/04/13) / Good Mobile Control
Server v2.3.0.402 (Feature Release ) (03/04/13) .......................................................................... 25
New Features (GMC) ................................................................................................................. 25
New Features (GMM) ................................................................................................................ 26
Issues Resolved – GMM/GMC .................................................................................................. 26
Good Mobile Control Server v2.2.0.315 (Service Release) .......................................................... 28
Upgrading from Build 2.2.0.299 to Build 2.2.0.315 .................................................................... 28
Issues Resolved - GMC ............................................................................................................. 28
Good Mobile Messaging Server v6.5.3.10 (Service Release) ...................................................... 29
Issues Resolved - GMM ............................................................................................................. 29
Good Mobile ControlпЈЄ Server Version 2.2.0 / Good Mobile MessagingпЈЄ Server Version 6.5.3.9
(Feature Release) ............................................................................................................................ 29
New Features ............................................................................................................................. 29
Encrypted Email ......................................................................................................................... 30
Prerequisites for Encryption Use ............................................................................................ 32
Issues Resolved - GMC ............................................................................................................. 32
Issues Resolved - GMM ............................................................................................................. 32
Good Mobile ControlпЈЄ Server Version 2.1 (Service Release)............................................................. 33
New Feature............................................................................................................................... 33
Issues Resolved ......................................................................................................................... 33
Good Mobile Messaging Server v6.4.2 and Good Mobile Control Server v.1.3.5 ........................ 34
New Features - Good Mobile Control ........................................................................................ 34
New Features - GMMS Domino ................................................................................................. 34
Calendar Issues Resolved ......................................................................................................... 34
Issues Resolved ......................................................................................................................... 35
Enabling Detailed Calendar Reminder Notification ................................................................... 36
Good Mobile Messaging Server v6.3.2.14 .................................................................................... 36
New Feature............................................................................................................................... 36
Issues Resolved ......................................................................................................................... 36
Good Mobile Control Server v1.3.3.190 ........................................................................................ 37
New Features ............................................................................................................................. 37
Issues Resolved ......................................................................................................................... 37
GMM 6.3.1.82 (Service Release) .................................................................................................. 39
Issues Resolved in GMM 6.3.1.82 (Service Release) ............................................................... 39
2
В© Good Technology 2015. All rights reserved.
GMM 6.3.1.75 (Service Release) .................................................................................................. 39
New in Good Mobile Messaging 6.3.1.74 .................................................................................. 39
Disabling HTML ......................................................................................................................... 39
Issues Resolved in GMM 6.3.1.74 ............................................................................................. 39
GMC 1.3.1.122 .............................................................................................................................. 40
New in Good Mobile Control 1.3.1.122 ...................................................................................... 40
Issues Resolved in GMC 1.3.1.122 ........................................................................................... 40
GMM 6.3.1.35 ................................................................................................................................ 41
New in Good Mobile Messaging 6.3.1.35 .................................................................................. 41
Issues Resolved in GMM 6.3.1.35 ............................................................................................. 41
Good Mobile Control 1.3.1.78 / Good Mobile Messaging 6.3.1.32 ............................................... 41
New in Good Mobile Control 1.3.1.78 / Good Mobile Messaging 6.3.1.32 ................................ 41
Issues Resolved in GMC 1.3.1.78 / GMM 6.3.1.32 ................................................................... 42
End of Support for Domino v.6.5 ............................................................................................... 42
User suspension ........................................................................................................................ 43
Partner Software Distribution ..................................................................................................... 43
Scalability ................................................................................................................................... 44
Install/Uninstall Issues ............................................................................................................... 44
Open Usage Issues ................................................................................................................... 44
Overview
This release of Good for Enterprise includes software for Good Mobile Control 2.6.0 and Good
Messaging Server 8.1.4. For a complete list of handhelds that are compatible with this server
software, and additional details and known issues about a specific device/ROM/carrier
combination, refer to the Good Monitoring Portal | Supported Devices (www.good.com/gmp). The
Portal also lists which handhelds are covered by Good’s Technical Support.
Note: This release of the Good Messaging server supports downgrades only to versions
7.0 and higher.
These notes include a list of new features available in this release, usage issues that have been
resolved, and issues that have not been sufficiently resolved and will be addressed in a future
release. The issues are identified by component and a brief description is given. A workaround is
provided if it is available. For more information, contact your Good representative.
For the latest compatibility information, please refer to the Compatibility Matrix.
Good Mobile Control Server = GMC
Good Mobile Messaging Server = GMM
Good Mobile Manager = GM
Important Notes
Lotus Domino Messaging Servers that host mailboxes must be 8.0.2 or higher; we strongly
encourage customers to migrate to the latest version to take advantage of the many
enhancements that are available. Domino servers installed with and used by the Good
Messaging Server for directory services and mailbox access must be 8.0.2 or above.
As part of the Good Mobile Messaging Server upgrade to this version from versions less than
6.5, the local cache directory structure on each user device is modified. This operation may take
some time. For this reason, the upgrade process will take longer than for typical GMM upgrades.
The greater the number of devices managed by the server, the longer this time will be. Factor in
this additional time required when scheduling the upgrade.
3
В© Good Technology 2015. All rights reserved.
For Domino health checks performed during Good Messaging Server installation or upgrade, add
the GoodAdmin service account used for the installation to Security Settings > Local Policies >
User Rights Assignment > Debug Programs.
Windows Pro 8.1 GFE clients are not supported by this release.
Good Mobile ControlпЈЄ Server Version 2.6.0.801 (Feature Release) (12/16/14)
New in This Release
•
•
•
•
Support for 3rd party Auth Delegates
Support auto-import of users from GMC to GC via Easy Activation
iOS 8 MDM - Support for new device restrictions
Support Easy Activation after email address change*
* Requires GFE iOS Client version 2.7.0 or Android Client version 2.7.1 for support of Easy
Activation. Requires Good Control Server v1.8.42 or higher and GD SDK iOS 1.9.4340 and
Android 1.9.1162 or higher for support of GD app interoperability.
Note: For Windows devices only, with GMC release 2.6.0, ”Do not install on this platform” is
the default setting for all new policies. When GMC is updated to release 2.6.0, any previous
settings for “Version to install” are retained.
Issues Resolved - GMC
Component
GMC
Issue
If a user has the View-only Administrator role and also the Self
Service role, they can see the OTA PIN of other users.
GMC
Disclaimer Rule is not displayed on Android Good Client.
GMC
Unable to upgrade from Good Mobile Control v2.3.x.
GMC
Users from Bidirectional external trust forest not able to
connect to Self Service portal.
Policy import from source GMC to destination GMC with
different time zone results not working.
Unable to log into self-service portal if double-byte
characters are present.
Move optimizations if moving from 2.5.1.683 to higher
versions.
GMC
GMC
GMC
GMC
Customer app (ipa) does not show the correct app icon when
opening the webstore or when uploading to GMC (missing
image).
GMC
Welcome Email Support for Japanese Character-set.
GMC
Handheld Page fix where list of devices can disappear
randomly.
GMC
SSO login will not work if trying to use the configured browser
from the localhost machine itself.
With SSL set to On for all LDAP connections between GMC
and AD, all domains remain visible but all search operations
against unsecure domains will fail.
Unicode characters are not supported in device names.
[Android] If the GMA policy setting “Allow user to persist
enterprise credentials in Good secure container for website
GMC
GMC
GMC
4
В© Good Technology 2015. All rights reserved.
Tracker
FIRST6308
FIRST6827
FIRST6924
FIRST7351
FIRST7385
FIRST7473
FIRST7485
FIRST7513
FIRST7607
FIRST7723
GMC-1175
GMC-2963
GMC-3273
GMC-3307
GMC
GMC
GMC
GMC
and web proxy access” is enabled in GMC v2.5 and GMC is
later downgraded to GMC v2.4, the user will continue to see
the “Remember me” feature enabled. Workaround: to disable
this feature on the device, make any change to the policy in
GMC v2.4 and save it. (Store Credentials are enabled by
default when provisioning a 2.6 Client in 2.4 environment.)
Added configuration option to enable/disable SSL protocol
versions to address vulnerabilities such as POODLE
(https://community.good.com/docs/DOC-3827).
Custom apps display bundle name vs display name.
If a GC database is down, the status indicator on the Settings
> Enterprise Servers page remains green.
Unchecking MDM policy settings “Query of device
information,” “Query of network information,” “Restrictionrelated queries,” “Security-related queries” may cause
Compliance Manager blacklist/whitelist device checks to fail.
GMC-3841
GMC-3859
GMC-3905
MDM-94
Open Issues - GMC
Component
GMC
GMC
GMC
GMC
GMC
GMC
GMC
GMC
GMC
GMC
GMC
GMC
GMC
Issue
"OutOfMemoryError" while executing iOSMDM test
with 36000 devices.
[Domino] Unable to add Unicode users to roles when
there is no mailbox, using Domino Dir.Auth.
Store Credentials are enabled by default when
provisioning a 2.6 Client in 2.4 environment.
No re-sync and cannot receive email after moving user
from GMM 7.2 to 8.1, then to 8.2, while handheld is not
connected.
Applications refresh remains pending for bMdm
Android.
Upgrading GMC from 2.5 to 2.6 with 8.3 GMM present,
some new database fields for EWS/SQL GMM and all
new database fields for EWS/BDB are not be
displayed on Server info page.
Email address does not update in OTA email when
resent from GMC
When moving Windows 8 devices to a new GMC, the
source GMC completed-moves log does not display
successfully completed actions.
If the GMC has a policy that is >8k in size and the
“Enable automatic import of users” into Good Control
server is enabled on the GMC side, then during the
Easy Activation process, there is a Policy Retrieval
error as the retrieval fails.
When an Easy Activation process times out on a
device, the GMC handheld log may indicate success.
Old email address shown in compliance email
notification.
If an admin edits a user’s SMTP address in Exchange,
rather than adding a new address for the user in
Exchange, GFE reset cannot finish re-sync. GFE
cannot be used in this state.
Easy activation fails after changing a user’s email
5
В© Good Technology 2015. All rights reserved.
Tracker
GMC-3035
GMC-3298
GMC-3307
GMC-3367
GMC-3403
GMC-3687
GMC-3797
GMC-3829
GMC-3837
GMC-3839
GMC-3845
GMC-3852
GMC-3858
address.
Policies dynamically created in Good Control as part of
the GMC automatic-import feature may be named
incorrectly.
If the GC certificate is missing on the GMC host
machine, you will be unable to remove the GC on the
GMC Settings > Enterprise Servers page.
Workaround: Use Replace on the Enterprise Server
page for the GC and replace the GC with itself or
another.
If a GC database is down, the status indicator on the
Settings > Enterprise Servers page remains green.
Scheduled reports of the same frequency type are
send at once even if date requirement is not met.
An SMTP-changed user whose OTA PIN has expired
can still provision their device using old mail with
expired PIN, but not using a newly generated pin.
If attempting to set up Easy Activation for a suspended
device, the operation will fail, but no failure log will be
created in GMC Settings and the GC/GMC/Client
status displays as normal.
Once an Application Management policy template is
assigned to a policy, the policy cannot be reverted to
No Template (custom settings). The workaround is to
create a new, empty template and assign it to the
policy.
The Send All Traffic option in a policy’s iOS
configuration VPN settings does not sync with the
client.
If authentication delegation is set for the client and
subsequently changed to none, a password continues
to be required.
GMC
GMC
GMC
GMC
GMC
GMC
GMC
GMC
GMC
GMC-3886
GMC-3898
GMC-3905
GMC-3912
GMC-3917
GMC-3921
GMC-3923
GMC-3930
GFEANDROID
-5977
Good Mobile MessagingпЈЄ Server Version 8.1.4.15 (Feature Release) (11/05/14)
New in This Release
This release includes functional improvements and addresses defects reported from the field.
This release includes:




Support for Client feature for handling large number of recipients in Calendar invites
(requires Good for Enterprise iOS Client version 2.7.0 or higher, or new Android Client
version to be released).
Updated License Agreement.
Update digital certificate used to authenticate GMM to GMC.
Bug Fixes
Issues Resolved – GMM
Component
Contact
Calendar
Email
Issue
Fixed an issue related to Address book lookup not working with
Russian characters.
Under certain circumstances, email calendars fails to sync.
Fixed an issue where email was not received on GFE client when
6
В© Good Technology 2015. All rights reserved.
Tracker
FIRST-6239
FIRST-6781
FIRST-7167
Calendar
Email
Email
Email
Email
Contact
Domino
Domino
sent via Cyrillic-named Domino server.
On updating any repeating instances in the past, all of those
events are getting synced to the device.
Unsupported Mail format causing users to pause and not sync any
email. Resolved email flow where users were listed as paused for
“undefined.”
Unable to open attachments, attached to specific signed emails.
Welcome Email not rendering the original format.
GMM server processing email messages multiple times causing
emails sync delays.
Optimized contact search.
Server crashing when user is being deleted due to stale
connections.
Server crashing - Unable to handle invalid commands from client.
FIRST-7256
FIRST-7299
FIRST-7370
FIRST-7430
FIRST-7449
FIRST-7510
FIRST-7563
FIRST-7665
FIRST-7620
Open Issues – GMM
Component
Calendar
Email
Attachment
Cluster
Email
Email
Email
Email
Email
Email
Calendar
Email
Issue
Handling invitation mismatch between GFE and LN client when
GMM are in different time zones.
Unicode characters in the subject lines changing to unreadable
characters in Reply/Forward mail from the Unicode character
user's device.
ENCAP2.OND attachment blank body emails with specific Domino
settings.
During upgrading, the GMM can not register with the GMC due to
the etc/ssl folder moving.
Rectangular box with "?" mark is displayed in recipient device
when replying to the single calendar entry in organizer device.
Sometimes .msg body content is shown as duplicate in Sent Items
folder on GFE device when replying to or forwarding email.
One extra line break may be included in the body of email that is
received from DWA/Gmail/OutLook when HTML is set to off in the
device preferences.
Reply email that includes a msg file with embedded images as an
attachment is not displaying the embedded images in Outlook.
Embedded .png images are displayed as an attachment in
sender’s Sent Items.
Restored email is not displayed in Lotus Notes/DWA Inbox if
deleting the email using 'Remove from Folder' option and then
restoring.
[Domino- 9.0.1 FP1/FP2]: Organizer is not getting the response
mail after accepting the recurring meeting on invitee GFE device.
Email body content is not displayed, instead displaying as
'Loading...' in iOS device Sent Items folder when replying to mail
without typing any content in body of the email.
7
В© Good Technology 2015. All rights reserved.
Tracker
FIRST-6338
FIRST-7216
FIRST-7420
FIRST-7715
GMMSDOM
-1564
GMMSDOM
-2125
GMMSDOM
-2126
GMMSDOM
-2128
GMMSDOM
-2131
GMMSDOM
-2133
GMMSDOM
-2142
GMMSDOM
-2177
Good Mobile ControlпЈЄ Server Version 2.5.3.723 (Service Release) (08/04/14)
New in This Release
•
This release supports an increased policy-length restriction for policy messages. In previous
versions of Good Mobile Control, compliance policy messages were restricted to 8k in size.
This limit can break compliance policy checks for Android devices when the size of the policy
is very large. This release removes that limit for Android devices. Policies up to 256K in size
have been tested for Android devices. The GFE Android client 2.6.0 or higher is required.
(GMC-3434)
Issues Resolved - GMC
Component
GMC
GMC
GMC
GMC
Issue
Support for compliance policy messages larger than 8K
for Android devices.
Delays pushing iOS configuration profile to end user.
All handhelds disappear temporarily from “Handheld”
Page on single handheld deletion.
Failure to upload the same app for different platforms
under one policy
Tracker
GMC-3434
Issue
If the iOS configuration MDM profile is enabled by GMC
policy for an iOS user/device and that device
uninstalls/reinstalls GFE without being removed from
GMC, the user may be prompted again for profile
installation.
Do not edit or remove a GFE user’s SMTP address in
Exchange or Domino or GFE will not function on the
user’s device. Instead, in such a case add a new
address and make it primary.
Tracker
GMC-3345
FIRST-6798
FIRST-7170
FIRST-7213
Open Issues - GMC
Component
GMC
GMC
GMC-3852
Good Mobile ControlпЈЄ Server Version 2.5.2.701 (Service Release) (07/23/14)
New in This Release
•
Corrects network-failure problems that occur during new provisions.
Note: As of June 2014, ws.good.com/ws has been added for the web service call that was using
good.com/ws. The following outbound network hostnames for Good Operations Center have
been added: ws.good.com HTTPS 443 216.136.156.64/27.
Issues Resolved - GMC
Component
GMC
GMC
GMC
GMC
GMC
Issue
Unable to sort by pin expiration date.
Command-line Export Stats tool stops after encountering
a corrupted user record.
iOS configuration policy section shows as pending.
GMC command-line tool fails with certain special
characters in the password.
When group is added to the self-service role in GMC,
8
В© Good Technology 2015. All rights reserved.
Tracker
FIRST-5867
FIRST-6292
FIRST-6708
FIRST-6901
FIRST-6986
some users of the group are not able to log in to the Self
Service portal.
Large number of network failures during new provisions.
GMC
FIRST-7246
Good Mobile MessagingпЈЄ Server Version 8.1.2.22 (Service Release) (06/30/14)
New in This Release
This release includes functional improvements and addresses defects reported from the field.
There are no new features in this release.
This release includes an update to the OpenSSL library to address several security vulnerabilities
found in OpenSSL. This includes fixes for the following vulnerabilities:
•
SSL/TLS MITM vulnerability (CVE-2014-0224)
•
DTLS recursion flaw (CVE-2014-0221)
•
DTLS invalid fragment vulnerability (CVE-2014-0195)
•
Anonymous ECDH denial of service (CVE-2014-3470)
The GMM product is not currently affected by these issues (is not vulnerable), but the GMM
library is being updated to avoid potential problems in the future if the use of OpenSSL in GMM
changes.
Issues Resolved - GMM
Component
Contact
Email
Email
Email
Attachment
Email
Email
Email
Email
Tasks
Calendar
Calendar
Calendar
Tasks
Calendar
Issue
"Other" address field being populated by personal address field
from Notes.
Random old emails keep appearing on client with custom mail
templates that have extra date/time columns.
Emails fails to get sent to personal groups in some cases.
Custom Mail templates getting synced to Inbox instead of defined
rule to go to specific folder.
[iOS] The attachment file name does not match the file name in
Lotus Notes.
Emails in Sent folder with NULL "DeliverDate" property appear in
Inbox on device instead of Sent folder.
Cyrillic text is unreadable on Good for Enterprise.
Unable to send (forward) encrypted mails on new Good for
Enterprise client in some cases.
Failure to send mail to recipients in external DLs because of
names with white spaces.
Only the first line of task's subject is synchronized to device when
it contains end-of-line characters.
Calendar events does not sync all entries due to SQL
inconsistencies.
For custom mail templates, appointments are not synchronizing
after provisioning.
Calendar entries created in LoNo and accepted in Good for
Enterprise do not sync acceptance notice back to LoNo.
Changing date of a To-Do (Task) in Good for Enterprise client
does not change the calendar view of this To-Do.
Calendar entries created in Lotus Notes are not getting
synchronized to Good.
9
В© Good Technology 2015. All rights reserved.
Tracker
FIRST-4870
FIRST-5990
FIRST-6020
FIRST-6120
FIRST-6202
FIRST-6216
FIRST-6222
FIRST-6250
FIRST-6252
FIRST-6279
FIRST-6373
FIRST-6374
FIRST-6557
FIRST-6638
FIRST-6664
Email
Email
Email
Email
Folder Sync
Calendar/
Email
Attachment
Email
Email
Attachment
Download
Email
Email
Email
Attachment
Download
Folder Sync
Any email sent to [email protected] (any domain) is sent to [email protected]
Internal groups have incorrect SMTP domain to external mail
partners after 8.0.3.12 patch.
Attachments will not open properly after being forwarded from
Good for Enterprise after upgrade to 8.0.
Characters with iso-8859-1 encoding do not render correctly.
Subfolder not syncing with custom mail templates.
Emails and Calendar invites sent to no recipients are being sent.
FIRST-6666
Voicemail (.wav) attachment in Multipart emails are removed.
Emails stuck in Outbox.
Not all emails synchronized during activation involving custom
templates, if inconsistencies with Date column sort order.
Attachment download optimization.
FIRST-6980
FIRST-6995
FIRST-7005
GMC Welcome emails show up in Drafts folder.
To-do created on client shows a reminder date of 49709 Days in
the future.
Email address of original sender does not show when forwarding
an external email.
Attachment download fails and requires GMMS Restart.
FIRST-7084
FIRST-7113
Subfolders don't appear when syncing very large numbrt of
subfolders
FIRST-7180
FIRST-6681
FIRST-6738
FIRST-6756
FIRST-6760
FIRST-6765
FIRST-7027
FIRST-7131
FIRST-7135
Open Issues - GMM
Component
Calendar
Email
Contacts
Email
Email
Email
Email
Issue
If Good for Enterprise device and GMMS are in different time
zones, and if user creates an All Day Event on Good for Enterprise
device, All Day Event will be reflected in Lotus Notes as per the
GMMS time zone.
Embedded large JPEG’s might be duplicated on the Good for
Enterprise device when HTML is Off.
Address book lookup not working with Russian characters for first
name/last name unless the exact first name with lower case is
used.
Deleted mails show in device trash folder if deleting the mail with
“Remove from folder” option from Lotus Notes because Good for
Enterprise does not have an All Documents view. If the user
removes the email from the folder, the email remains in All Docs
and isn’t deleted from the mail database.
.msg attachments sent from other users (Yahoo, Gmail, LN, DWA
etc.,) will be displayed as attachments on Good for Enterprise
devices.
Some special Chinese/Japanese characters cannot be displayed
in the message body when the email is sent from DWA with
Domino 8.5.3 FP3 or below versions. Upgrading to 8.5.3 FP6 will
resolve this.
After a resync of Good for Enterprise (admin issues a GMC reset)
the previously subscribed folder may miss emails. After a resync,
the user needs to re-subscribe to the folder again to sync emails.
10
В© Good Technology 2015. All rights reserved.
Tracker
GMMSDOM
-1752
GMMSDOM
-1807
GMMSDOM
-1840
GMMSDOM
-1902
GMMSDOM
-1931
GMMSDOM
-2018
GMMSDOM
-2080
Registries to Turn Features On and Off.
This release resolves a number of open issues. To retain legacy behavior, use the following
registry values to turn affected features on and off.
GMM 8.1.1.x
Custom Form Support
Custom form type emails will now sync to a Good for Enterprise device. Use the following registry
location to add/enter the custom form type names with comma-separated values (max 255
characters):
Location (String Value)
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\GoodLinkServer\parameters\
sync “RegMemoForm”=”Memo,HelpDesk,Phone”
Lotus Notes Folder Backslash
The existing folders created in Lotus Notes with an "a\b\c" folder structure will not sync to Good
for Enterprise clients with the default registry settings. For folders to sync to devices, set the
following registry value to "1. Note that existing devices will require a re-provision for the change
to take effect:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\GoodLinkServer\param
eters\sync
“FolderAliasSupport”= 0 or 1 (default is 0). Set to 1 for folder synchronization if this type of folder
structure is in use in your organization. Otherwise, folders created in Lotus Notes will not sync to
Good for Enterprise devices if created with backslashes or the pipe symbol
(e.g.,testing|app\testing or testing1|app_testing).
After changing the registry setting, do a fresh provision of your users to confirm that all folders are
syncing as expected. New folders created in Lotus Notes with an a\b\c folder structure will sync,
but those folders existing before the registry is set to True (1) will not sync to Good for Enterprise,
even after the registry edit.
GMM 8.1.2.x
Registry Name: suppressRoaming
Reference - GMMSDOM-1989: Suppressing roaming data by a registry override for roaming user.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\GoodLinkServer\parameters\
connector
suppressRoaming = 0 (default)
If registry is set to true (1), even for roaming user contacts syncing happens from/to normal
database rather than roaming database.
Registry Name: PhoneMessagePlainText
Reference - GMMSDOM-1539: Sender's timestamp of phone message on device is different from
Lotus Notes client.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\GoodLinkServer\parameters\
Connector
PhoneMessagePlainText = 0 (default)
"PhoneMessagePlainText" registry value to 0 (ZERO) - Phone message is displayed in HTML
text and the time stamp displayed is as per the GMM server time.
11
В© Good Technology 2015. All rights reserved.
"PhoneMessagePlainText" registry value to 1 (ONE) - Phone message is displayed in PLAIN text
rather than in HTML format for phone message on device and also the time stamp is NOT
displayed
Registry Name: validateDLSMTP
Reference - GMMSDOM-2002 / FIRST-6666: An issue with sending email to external domain.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\GoodLinkServer\parameters\
connector
validateDLSMTP = 1 (default)
Default behaviour: GMMS will validate the input smtp address with the smtp address associated
with DL returned by cache or DB query. In case of address change, it will not consider the new
one.
If Registry set to false (0): GMMS will not validate the SMTP DL and skips the above validation.
Registry Name: simplerepeats
Reference - GMMSDOM-1904 / FIRST-6374: Appointments not synchronizing after provisioning
when a single meeting has changed to a recurring meeting ( Incorrect Lotus notes behavior).
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\GoodLinkServer\parameters\
connector
simplerepeats = 1 (default)
Registry to enable the code changes done for processing a simple meeting with "Repeats" set as
"1" in document properties. If "simplerepeats" is enabled, process document as simple meeting,
otherwise process as repeating parent.
If Registry set to false (0): GMMS will Process the document as repeating parent.
Registry Name: skipCustomView
Reference - GMMSDOM-1960 / FIRST-6120: GoodFormMapping.bin sending all forms of one
type to device.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\GoodLinkServer\parameters\
Connector
skipCustomView = 0 (default)
If Registry is set to true (1): GMMS will skip processing of the custom views.
Registry Name: FetchCollation
GMMSDOM-1965 (GMMSDOM-1940 / FIRST-5990): Changes required to make the custom mail
template to work for some customers.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\GoodLinkServer\parameters\
Connector
FetchCollation = 0 (default)
If Registry set to true (1): GMMS will fetch the collation during first-time sync and sync the emails
to Inbox and Sent Item.
Registry Name: displaySender
Reference - GMMSDOM-1916: Sender name is sent incorrectly from the Good for Enterprise
device to the recipients, if an email is sent by changing the ownership of original mail file name to
another mail file name in Lotus notes.
12
В© Good Technology 2015. All rights reserved.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\GoodLinkServer\parameters\
connector
displaySender = 0 (default)
By default, it will NOT display the “send by” details in Lotus Notes for the mails sent from Good
for Enterprise device.
If registry set to true (1), it will display the “send by” details in Lotus Notes for the mails sent from
Good for Enterprise device.
Registry Name: isCharSetIsoSupported
Reference - GMMSDOM-2033 / FIRST-6756: Characters with iso-8859-1 encoding do not render
correctly.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\GoodLinkServer\parameters\
connector
isCharSetIsoSupported = 0 (false, default). This is not enabled by default. Set to 1 to enable and
render the characters correctly if using character set with iso-8859-1.
Registry Name: specialMimeForm
Reference - GMMSDOM-2025 / FIRST-6980: Voicemail (.wav) attachment in Multipart in the
emails are removed in some cases.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\GoodLinkServer\parameters\
connector
specialMimeForm = null (default)
specialMimeForm = fa_RcvdVoiceMail
specialMimeForm - Other custom forms with comma separated values can be added. The forms
will then be processed correctly as MIME. Example: voice mail email message from voice system
generated messages.
Registry Name: ABNotesOnlySync
GMMSDOM-1748 / FIRST-4870: “Other" address field being populated by personal address field
from Notes. Change in handling what to display in “Other” contact field in Good for Enterprise
client.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\GoodLinkServer\parameters\
connector
ABNotesOnlySync = 0 (false, default)
Registry needs to be set to 1/ True, to enable this.
This supports customers who do not use DWA in their environment. We have defined the one-toone mapping only for LN email keys (NOT DWA keys). Set registry to true (ABNotesOnlySync)
and do not use DWA (even if DWA is enabled for use in your environment).
If ABNotesOnlySync is set to true in the registry, it will sync the new Good for Enterprise contacts
with Lotus Notes only (Good for Enterprise Server will set only LN Specific fields in the Domino
document).
Good Mobile ControlпЈЄ Server Version 2.5.1.683 (Service Release) (05/12/14)
New in This Release
This release resolves an open issue.
13
В© Good Technology 2015. All rights reserved.
Issues Resolved - GMC
Component
GMC
Issue
Users across multiple address books in a Domino environment
with the same SMTP address may be suspended after a GMC
upgrade.
Tracker
FIRST-6863
Good Mobile ControlпЈЄ Server Version 2.5.0.672 (Feature Release) (04/28/14)
New in This Release
•
•
•
•
•
•
•
•
Policy Import/Export
Easy Activation Support (requires Good for Enterprise Client Android 2.4)
Scheduled Reports
Secure LDAP Connections (SSLv3/TLS1.x) between GMC and AD, when AD is used
rather than Domino directory
Compliance Alert Notifications
Web Services APIs for User Self Service Actions
64-bit JVM Support
Support for “SELinux Enforced” and “Verify apps” compliance rules (requires Good for
Enterprise Client Android 2.4 and Android OS 4.22)
Issues Resolved - GMC
Component
GMC
GMC
GMC
GMC
GMC
GMC
GMC
GMC
GMC
GMC
Issue
Moving a user to a different server immediately after that user
performs an OTAP may result in a server crash and restart.
The pages of unmanaged applications downloaded from Good are
not localized. Users who select the “Visit Application Catalog”
option on their device will find the list of available applications
displayed in English.
Errors will occur if the SQL Server JDBC driver is installed on the
target machine for GMC installation. Workaround: The installer is
probably looking into the wrong location to find sqljdbc_auth.dll.
Try searching for sqljdbc_auth.dll on the machine and you will
probably find one of the locations to be a system path such as
C:\Windows\SysWOW64. Browse to the path and rename
sqljdbc_auth.dll to sqljdbc_auth.Backup, and continue with the
GMC installation.
InstallShield threw errors when attempting to install MS SQL
Native Client and CLI utilities.
The quantity displayed of provisioned and unprovisioned devices
on the Home page maybe be incorrect due to the presence of
managed clientless devices.
Exporting all handhelds may run up to 20% slower.
An unmanaged application will not push to the device after
upgrade until the existing managed app policy is pushed or
modifed to trigger the action. This can take up to 12 hours after the
upgrade.
A User Rejected/Cancel action on the device to install a managed
app results in an incorrect Status/Action displayed in GMC.
VPN configuration using a combination of IPSEC Shared Secret
and Hybrid Authentication settings is not supported.
Deleting a trusted GMC throws error: "The remote GMC
14
В© Good Technology 2015. All rights reserved.
Tracker
113611
110172
GMC-925
110022
GMC-914
109824
GMC-903
109159
GMC-875
107547
103764
GMC-582
101160
GMC-492
71520
GMC-3
GMC-1435
GMC
GMC
GMC
GMC
GMC
GMC
GMC
GMC
GMC
GMC
GMC
GMC
GMC
GMC
'https://GFEQA3.GFEQA.qagood.com:19005/' was not verified.
Self Service: clicked Send Activation PIN and I got 2 welcome
emails
Upgrading GMC from R6 SR1 to R8 trunk: failed to start due to DB
upgrade scripts
Setup was NOT able to install Microsoft SQL Server Express.."
error message occurred while installing GMC IS2012 v2.4.0.501
on Windows 2012 environment
Web Services API for role assignment fails for users outside of
GMC Domain.
Failing to send service notification alert for bulk users in GMC Handhelds spread out in multiple pages within GMC.
GMC fails to grant role to users with Turkish user_name
MDM Profiles fails to re-install after user manually removes it.
GMC failed to connect to SQL server under special circumstances.
Handheld ID missing for Export Statistics.
GMC CLI tool - Code optimization Fix.
Self Service Portal - Unlock Device fails.
One or more source GMM servers appear to be offline. Handheld
move operation for offline GMM servers will fail with: “Click OK to
continue or Cancel to abort the action." However, the move is
successful.
GMC version 1.3.1, with the default File Transfer policy and Send
Attachments enabled, allows the previous Good iOS Client (1.9.5)
and Android Client (1.7.5), as well as the current Android Client
(1.8.0), to import files to Good from third-party applications, but
does not allow the current Good iOS Client (1.9.6) to do so. The
GMC must be upgraded to 1.3.3 or higher, with importing enabled,
for iOS devices using the current Good Client to import files.
If you receive an “Illegal Key Size” error while importing an iOS
MDM certificate into Good Mobile Control via Certificates > Upload
Signed Certificate, refer to
http://good.custhelp.com/app/answers/detail/a_id/741 for a
solution to the problem. You will need to install the Unlimited
Strength JCE (jar files).
GMC-1439
GMC-1490
GMC-1503
FIRST-5628
FIRST-5733
FIRST-5880
FIRST-5953
FIRST-5964
FIRST-6044
FIRST-6126
FIRST-6345
FIRST-6558
Open Issues - GMC
Component
GMC
GMC
GMC
GMC
GMC
Issue
(GMA) Setting the correct address but incorrect port number on
GMC for a proxy server causes an incorrect error messages on
the Client using GMA, for https addresses.
Unchecking MDM policy settings “Query of device information,”
“Query of network information,” “Restriction-related queries,”
“Security-related queries” may cause Compliance Manager
blacklist/whitelist device checks to fail.
After upgrading GMC to 2.3.0, when the GMA checkbox is
disabled in Settings and enabled in the policy, the GMA icon
does not show up on the device.
The status of a managed application is not displayed correctly if
"Auto Uninstall" in unchecked.
SSO login will not work if trying to use the configured browser
from the localhost machine itself.
15
В© Good Technology 2015. All rights reserved.
Tracker
95179
103117
109757
GMC897
110205
GMC1175
GMC
GMC
GMC
IE Browser Timeout encounters a password failure when
attempting to login again.
Upgrading GMC from 2.3.1.430 to 2.4.0.501 fails.
GMC
With SSL set to On for all LDAP connections between GMC and
AD, all domains remain visible but all search operations against
unsecure domains will fail.
Support for 35k Handhelds requires heap size of 2GB or higher.
GMC
Send service notification not functional.
GMC
MDM Android - Applications refresh remains pending.
GMC
GMC does not support exporting the compliance status for WP8
devices
Cannot add users with Unicode characters in their name to
GMC roles when using Domino authentication.
Adding a Self-Service user on a non-primary domain will result
with a "User could not be found" error message. GMC only
supports adding HH on the Primary domain
[Android] If the GMA policy setting “Allow user to persist
enterprise credentials in Good secure container for website and
web proxy access” is enabled in GMC v2.5 and GMC is later
downgraded to GMC v2.4, the user will continue to see the
“Remember me” feature enabled. Workaround: to disable this
feature on the device, make any change to the policy in GMC
v2.4 and save it.
On a clean Windows2008 SP2 32-bit system, Windows
PowerShell may be absent. In this case, the GMC installer will
not install SQL Server Management Studio You will need to
install Powershell and the Management Studio.
The handheld import/export functions are not supported for
WP8.
GMC
GMC
GMC
GMC
GMC
GMC1207
GMC1490
GMC2963
GMC3035
GMC3257
GMC3259
GMC3278
GMC3298
GMC3303
GMC3307
GMC3376
-----
Good Mobile MessagingпЈЄ Server Version 8.1.1.8 (Feature Release) (04/14/14)
New in This Release
•
•
•
•
•
•
•
•
•
Calendar Reply/Reply All and Forward – Allows the user to open a previously accepted
calendar invite and reply to or forward it.
Support for email conversation threading.
Support for GMC admin to initiate a client reset (resync)*
Support for inclusion of Domino DocLink in message body – Allows user to click on
DocLinks and have them opened using the secure GMA Browser or Good Access.
Support for Unicode characters – Allows the use of international characters in user
names.*
Support for Domino ID Vault – Allows ID admin to upload user ID’s to Domino ID Vault
and use ID Vault for Domino encrypted email.
Support for admin to send service notifications – Allows IT Admin to send messages to
selected users to alert users on pending service or other issues.*
Support for anniversary dates beyond 2038 – Users can now set recurring anniversary
events on the calendar that extend beyond year 2038.
Support for “.msg” file attachments in received messages.
16
В© Good Technology 2015. All rights reserved.
•
•
•
Improved handling of Directory assistance.
Improved support for archiving mail and calendar items.
Support additional custom forms ( through registry)
* Requires GMC v2.4.5
Custom Form Support Through Registry
Custom form type emails will now sync to Good for Enterprise device. Use the following registry
location to add/enter the custom form type names with comma-separated values (max 255
characters)
Location (String Value)
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\GoodLinkServer\parameters\
sync “RegMemoForm”=”Memo,HelpDesk,Phone”
Lotus Notes Folder Backslash Support Through Registry
The existing folders created in Lotus Notes with an "a\b\c" folder structure will not sync to Good
for Enterprise clients with the default registry settings. For folders to sync to devices, set the
following registry value to "1. Note that existing devices will require a re-provision for the change
to take effect:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\GoodLinkServer\param
eters\sync
Issues Resolved
Component
GMM
Issue
Some items deleted from Lotus Notes Trash are not removed from
the device.
Replying to an email removes the domain name in some cases.
Good directory synchronization is not including all routable
objects.
Reoccurring Calendar events > 2038 ,stops Synchronization after
activation.
Fixed an issue connecting to NOC Good Network Connection
Issue to NOC XML30.
Fixed an issue related to server restart.
Tracker
FIRST-3253
FIRST-5385
GMM
Calendar invites originated from Outlook, accepted from a Good
for Enterprise user on Domino causes errors.
Fixed an issue adding users. Duplicate entries are being found
when searching to add users to the GMC.
SSL certificate revealed as SSL vulnerabilities by Tenable security
scan.
Fixed an issue related to connecting to Good NOC.
GMM
Fixed an issue in lookup of Mail-In databases.
GMM
Fixed an issue where users cannot be added to GMC due to
multiple domino directories.
Fixed an issue with Server restart and improvement in handling
server stability in slow networks.
GMM
GMM
GMM
GMM
GMM
GMM
GMM
GMM
GMM
17
В© Good Technology 2015. All rights reserved.
FIRST-4809
FIRST-4900
FIRST-5134
FIRST-5199
FIRST-5366
FIRST-5532
FIRST-5556
FIRST-5562,
FIRST-6091
FIRST-5600
FIRST-5691
FIRST-5633
FIRST-5650
GMM
GMM
GMM
Fixed an issue related to server connecting to NOC and high
queue alert.
Fixed an issue related to server restart in slow network conditions
and added check points and thread safe conditions. Various
server restart related fixes.
FIRST-5651
FIRST-5712
FIRST-6058
FIRST-6090
FIRST-6297,
FIRST-6346,
FIRST-6378,
FIRST-6564
FIRST-5772
GMM
GMC user add when directory service is enabled Domino. Unable
to add one user to GMC.
Email sync to Good for Enterprise device caused a stall.
GMM
Mail sync issues between Good on Android and Notes.
FIRST-5804
GMM
Emails originating from external sources tht may appear
incomplete or email’s body missing in Good.
Issues related to Email not displaying correctly in Good for
Enterprise Client.
Faulty presentation of text emails on iPhone/Windows-1252
Character Set.
Old emails were deleted or moved, showing up in users inbox.
Calendar invitations not synching under certain conditions.
Added extra support and fixes for address lookup using Mail-In.
FIRST-5828
Invite replies are not syncing correctly with Lotus Notes under
certain conditions.
Fix for internal directory to clean up gracefully for Domino
directories and SQL tables.
Slow sync observed under certain conditions.
Emails not syncing after provisioning since upgrading to GMM 8.0.
Email deletion flow when HTML if off.
FIRST-6062
FIRST-6184
GMM
GMM
Fix to calendar - Multiple full-day event showing incorrectly on
device.
Server restart improvements.
Invite replies syncing to notes and Good for Enterprise even
though selected "All except responses" in notes client settings
when accepted from device.
GMM
GMM server will not start after running BDB recovery.
FIRST-6215
GMM
FIRST-6222
GMM
Cyrillic text is unreadable on Good for Enterprise, Domino
backend.
Unable to send (forward) encrypted mails on New Good for
Enterprise Client.
Deleted items in Notes do not reflect in Good for Enterprise client.
GMM
Fix to initial sync of emails when large items in Domino.
FIRST-6340
GMM
Incoming messages being sent to trash.
FIRST-6431
GMM
Japanese email body not showing up on IOS device when HTML
is set to OFF.
Unnecessary Server restart prevention and improvement in
processing under slow network conditions.
FIRST-6513
GMM
GMM
GMM
GMM
GMM
GMM
GMM
GMM
GMM
GMM
GMM
GMM
GMM
18
В© Good Technology 2015. All rights reserved.
FIRST-5793
FIRST-5863,
FIRST-6136
FIRST-5886
FIRST-5911
FIRST-5935
FIRST-6023
FIRST-6111
FIRST-6121
FIRST-6137
FIRST-6142
FIRST-6200
FIRST-6209
FIRST-6250
FIRST-6313
FIRST-6593,
FIRST-6674,
FIRST-5560
GMM
Hidden calendar invites are syncing to Good for Enterprise device.
FIRST-6683
Open Issues in This Release
Component
Attachments
Calendar
Email
Conversation
Attachments
Reply/Forwar
d
Email Thread
Cache
Calendar
Email
Calendar
Attachments
Email
Attachments
OS
Issue
.msg file is displayed as attachment on device when received,
and cannot be viewed.
Rectangular box with "?" mark is displayed in recipient device
when replying to a single calendar entry on the organizer device
Email persists in conversation view after the subject has been
changed when replying to an email.
The Manage Attachment icon is not displayed in the Calendar
Forward screen; the user is unable to add an attachment when
forwarding a Calendar entry on the invitee device.
The email body is not properly aligned, if using Reply/Reply
All/Forward meeting on an invitee device Calendar, when device
HTML is turned off.
An original email cannot be displayed in the conversation thread
in the Sent folder.
Cache folder structure is not deleted completely even after user
(provisioned before upgrade) is deleted from GMC Console after
upgrade.
All-day event syncing is handled improperly when the handheld
and server are in different time zones.
Embedded jpegs are duplicated when HTML is turned off on the
device.
Meetings containing more than 32 invitees do not sync to
organizer in Lotus Notes when edited on the organizer device.
.msg attachments are not downloaded on the device when
receiving email with .msg attachment from other domains
(Gmail, Yahoo, etc.).
Deleted emails are displayed in the device trash folder when
deleting the mail with “Remove from folder” option from Lotus
notes; however, these same emails are not displayed in the
Lotus notes trash folder.
Unable to download and open an .msg attachment on Good for
Enterprise devices when received from sources other than
Exchange/Outlook.
[Windows 2012 R2] After stopping Domino 9.0.1, nsd.exe
continues to run in the background.
Tracker
GMMSDOM
-813
GMMSDOM
-1564
GMMSDOM
-1541
GMMSDOM
-1568
GMMSDOM
-1583
GMMSDOM
-1588
GMMSDOM
-1651v
GMMSDOM
-1752
GMMSDOM
-1807
GMMSDOM
-1841
GMMSDOM
-1846
GMMSDOM
-1902
GMMSDOM
-1931
GMMSDOM
-1953
Good Mobile ControlпЈЄ Server v2.4.2.610 (Service Release) (03/07/14)
In This Release
This service release addresses a security issue in the Good Mobile Control (GMC) Server that
can result in updated compliance rules files not being pushed to the Good for Enterprise
clients.Customers are strongly urged to update to this version.This issue was introduced in
the 2.4.0 release, so any GMC server at this version or newer should be updated. (GMC-3194)
Also in this release:
19
В© Good Technology 2015. All rights reserved.
•
iOS CloudKeyChainSync restrictions are available.
•
The following open issues have been resolved.
Issues Resolved – GMC
Component
GMC
GMC
GMC
GMC
GMC
Issue
Improved the performance of the software export function.
Fixed the Server name to display ServerName in GMC, rather
than SerialNumber.ServerName.
The same domain capabilities are now visible to the Web Service
API as to the default SSP.
Issue resolved with GMC upgrade that caused an Appcrash.
Good Messaging Domino directory service auto-start issue
resolved.
Tracker
GMC2736
GMC2776
FIRST5628
FIRST5752
FIRST5939
Good Mobile MessagingпЈЄ Server Version 8.0.2.17 (Feature Release) (11/05/13)
New in This Release
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Replaces Domino C++ API with Domino C API
Support for Domino To-do on Android devices
Support for distinct sound Notifications on iOS(separate alerts/notifications for email and
calendar events)
Welcome email HTML template
SQL Server Express no longer packaged with GMM (but continues to be packaged with
GMC)
Improved user experience in HTML email rendering for reply and forward email messages
from device
GMC to GMC user move available for Domino backend
Support for international character search via GAL lookup.
Support for composing and sending email to international character user names.
Support for Domino 9.0 on GMM and GMC hosts
Windows 2012 OS support and 2012 -Cluster Support.
SQL server 2012 (Remote) Server support
Improved internal process for Domino health checks; additional check for required
permissions included.
Various bug fixes from FIRST/Field escalations including LA customers.
Support for Mail-in databases during GAL search.
Address Lookup/GAL Search
GAL Search with multiple spaces from the device is supported by adding a registry key
(below). Note that Android devices sort the results from the server by first name, leading to
inconsistent GAL lookup results. A search for “Jane Smith” will display all “Janes” in the
directory ordered by first name. (FIRST-3990/GMMSDOM-1600)
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\GoodLinkServer\parameters\
sync
"GALSearchSpace"="1"
20
В© Good Technology 2015. All rights reserved.
Domino 9.0
For Domino 9.0, IBM does not support W indows 2003 OS. You cannot upgrade your local
Domino server on Windows 2003 GMM/GMC to Domino 9.0.
Issues Resolved
Component
GMM
GMM
GMM
GMM
GMM
GMM
GMM
GMM
GMM
GMM
GMM
GMM
GMM
GMM
GMM
GMM
GMM
GMM
GMM
Issue
GMM prevents Domino clean shutdown from shared memory in
Windows 2008 R2 cluster.
Duplicate entries when adding handhelds.
Potential Domino server crash while sending encrypted email from
a Good app.
Good device may receive several blank emails on Good for
Enterprise client under certain conditions.
Calendar entries missing from devices after Good server upgrade
under certain conditions.
Users with Latvian Characters in their names do not sync email.
Internal code fix for a defect where GMM server receives an error
for no registered listeners for certain message type.
Improved handling of email delivery after encountering certain
error condition, such as message not delivered, dropped, and not
in Sent Items.
All emails sync as “Unread” regardless of Read status in Notes, in
a few cases.
Sent items trigger message notification on all iOS device.
Issue in German language pack for Good Client.
Server takes long time to connect after OS restart.
Room field does not display correctly in traditional Chinese.
Email received in Inbox not being delivered to Good Client.
Attachment not able to open.
Corporate Directory search issues for contacts with spaces in their
last names.
Badge notification number on the iPhone of an end user increased
to over 11000.
Customer monitor disconnect notification.
International character name users show “No response”. After
accepting a meeting
GMM
Some instances of Calendar anniversary does not sync to the
device
GMM
A calendar event initially declined and then accepted is displayed
as tentative on the invitee device.
GMM
Future recurring entries are being deleted on the invitee device
when an occurrence is deleted on the organizer device
GMM
An event shows as accepted rather than tentative when
acceptance status is changed to tentative.
GMM
To fields displays the invitee user name on the organizer’s device
on the invitee acceptance email.
21
В© Good Technology 2015. All rights reserved.
Tracker
FIRST-3404
FIRST-3452
FIRST-4457
FIRST-4514
FIRST-4648
FIRST-4905
FIRST-4974
FIRST-5094
FIRST-5135
FIRST-4696
FIRST-5043
FIRST-4608
FIRST-4534
FIRST-3842
FIRST-4041
FIRST-3990
FIRST-4886
FIRST-4300
336929 /
GMMSDOM
-1468
333777 /
GMMSDOM
-1464
333793 /
GMMSDOM
-1465
334517 /
GMMSDOM
-1472
335178 /
GMMSDOM
-1480
335179 /
GMMSDOM
-1478
GMM
Duplicate meeting entry is created on the invitee calendar when
organizer reschedules the meeting in Domino 9.0.
GMM
Countered mail does not display the proposed and original times
on the organizer's device.
GMM
Partial list of users with invalid/expired certificates is shown in the
outbox for an encrypted mail.
GMM
Emails with large HTML body and many embedded images do not
sync to device.
GMM
Updated resource is not reflected on organizer’s device calendar
after invitee accepts the updated meeting request.
GMM
Handle the Domino service name to “IBM Domino Server “ from
“Lotus Domino Server”
GMM
Address lookups for GMM 8.0.2 ( LA versions ) give different
results than previous versions.
GMM
Embedded images are not displayed on device.
GMM
Deleting a Calendar anniversary instance results in duplicate
instances
GMM
GAL lookup reverted back to R6 behavior. The code to search for
user names with spaces can be turned on via the registry
335816 /
GMMSDOM
-1482
336977 /
GMMSDOM
-1467
338118 /
GMMSDOM
-1470
338197 /
GMMSDOM
-1476
340841 /
GMMSDOM
-1473
341954 /
GMMSDOM
-1477
341995 /
GMMSDOM
-1600
34412/
GMMSDOM
-1647
346279
GMMSDOM
-16475
345089
Update to
GMMSDOM
-1600
Good Mobile Control Server v2.4.1.539 (Service Release) (10/22/13)
In This Release
This release includes new features and addresses customer-reported and known issues.
Adds support for new iOS 7 MDM features:
•
•
•
•
•
New Restrictions
Lock Device action enhancements
Single Sign-On
App Configuration
Extended Configurations
Issues Resolved – GMC
Component
GMC
GMC
GMC
Issue
GMC event log descriptions not displaying in event viewer.
Handheld reports for device type output text in format as seen on
NOC rather than user-friendly format.
GMC-to-GMC move user failed due to out-of-memory issue.
22
В© Good Technology 2015. All rights reserved.
Tracker
FIRST4890
FIRST5406
FIRST-
GMC
GMC load page fails after remote wipe.
GMC
GMC service crashes while running exportsoftware report.
GMC
GMC
GMC will not upload a different application file type with the same
name.
GMM server names truncated in GMC.
GMC
Issues with Kerberos SSO on GMC.
GMC
Unchecking MDM policy settings “Query of device information,”
“Query of network information,” “Restriction-related queries,”
“Security-related queries” may cause Compliance Manager
blacklist/whitelist device checks to fail.
Filled in column content for Title, Location, and Mail Server for
Handheld Users report.
GMC
5523
FIRST5543
FIRST5582
FIRST5604
FIRST5660
FIRST5692
MDM-94
GMC1524
Good Mobile Control Server v2.4.0.501 (Feature Release) (08/13/13)
In This Release
This release includes new features, and addresses customer-reported and known issues.
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Support for moving users between GMCs
Ability to view additional account details when searching for users and filtering for bulk
actions
Ability to use separate email template when regenerating PIN
Auto-send reminders for pending activations
Improved role-based access control (expanded rights on the Roles tab)
HTML-based welcome and regeneration emails
Kerberos-based Single Sign-on
Good Support guided access to server/client logs
Automated non-compliance actions when MDM profile is removed from iOS devices.
iOS MDM profile re-enrollment is no longer required when moving users between policy
sets
Automated removal of the MDM profile on the device (that is, removal of device
restrictions, configs (WiFi/VPN/EAS), and managed apps) when an iOS MDM-enabled
device is removed (deleted) from GMC or the MDM policy checkbox is unchecked
Good for Enterprise iOS App Catalog localization
Search, add, distribute apps in non-US Apple App Stores
Reset device password
Reset Good for Enterprise password *
Single-click action for regenerating or resending PIN
Ability to view activation PIN
Upgrade to JRE 7 (Good for Enterprise command-line utilities now require JRE 7)
Issues Resolved – GMC
Component
GMC
GMC
Issue
A User Rejected/Cancel action on the device to install a managed
app results in an incorrect Status/Action displayed in GMC.
An unmanaged application will not push to the device after
23
В© Good Technology 2015. All rights reserved.
Tracker
101160
103764
GMC
GMC
GMC
GMC
GMC
GMC
GMC
GMC
upgrade until the existing managed app policy is pushed or
modifed to trigger the action. This can take up to 12 hours after the
upgrade.
Exporting all handhelds may run up to 20% slower.
The quantity displayed of provisioned and unprovisioned devices
on the Home page maybe be incorrect due to the presence of
managed clientless devices.
InstallShield threw errors when attempting to install MS SQL
Native Client and CLI utilities.
Errors will occur if the SQL Server JDBC driver is installed on the
target machine for GMC installation. Workaround: The installer is
probably looking into the wrong location to find sqljdbc_auth.dll.
Try searching for sqljdbc_auth.dll on the machine and you will
probably find one of the locations to be a system path such as
C:\Windows\SysWOW64. Browse to the path and rename
sqljdbc_auth.dll to sqljdbc_auth.Backup, and continue with the
GMC installation.
The pages of unmanaged applications downloaded from Good are
not localized. Users who select the “Visit Application Catalog”
option on their device will find the list of available applications
displayed in English.
GMC Servers installed in 2009 – 2010 (versions >= 1.0.3.30, and
<= 1.0.3.83) and then updated to 2.3.0.402, do not support Priority
Access as currently configured. If you are using GMC 2.3.0.402
and the Priority Access policy Client Type has been properly
configured in GMC, but user devices receive an error during setup
such as “The OTAP fails with an error: your account is not
authorized to use this edition of Good for Enterprise,” you should
contact your authorized service representative to rectify the
problem.
HTML welcome email will not be sent in an Exchange 2003
environment; text welcome email is sent fine. Workaround: In
mixed environments, send HTML welcome email via Exchange
2007.
If you receive an “Illegal Key Size” error while importing an iOS
MDM certificate into Good Mobile Control via Certificates > Upload
Signed Certificate, refer to
http://good.custhelp.com/app/answers/detail/a_id/741 for a
solution to the problem. You will need to install the Unlimited
Strength JCE (jar files)
107547
109159
109824
110022
110172
111739
112673
Good Mobile MessagingпЈЄ Server Version 7.0.3.17 (Service Release) (07/29/13)
New in This Release
This service release resolves open issues as listed below.
Issues Resolved
Component
GMM
GMM
Issue
With GMM present, Domino does not perform a clean shutdown
from shared memory and the Domino process “nlogasio” does not
terminate in Windows 2008 R2 cluster.
Potential Domino server crash while sending encrypted email from
24
В© Good Technology 2015. All rights reserved.
Tracker
FIRST3404
FIRST-
GMM
GMM
GMM
GMM
GMM
the Good client.
Under certain conditions in a standby environment, Calendar
entries are missing from devices after Good server upgrade.
Users with Latvian characters in their names do not sync email.
4457
FIRST4648
FIRST4905
Devices stop synchronization and GMM enters into a hung state
during server startup. This is observed when there are multiple
Domino directories and some of them have partial person data.
Under certain conditions when sent from Good for Enterprise
handheld, messages were not delivered or recorded in Sent Items.
In a few cases involving users with non-ascii usernames, all
emails sync as 'Unread' regardless of Read status.
FIRST4974
FIRST5094
FIRST5135
Good Mobile ControlпЈЄ Server v2.3.2.3 (Service Release) (07/10/13)
This release includes security enhancements.
Good Mobile ControlпЈЄ Server Version 2.3.1.430 (Service Release) (04/01/13)
New in This Release
This service release resolves open issues as listed below.
Issues Resolved
Component
GMC
GMC
GMC
GMC
GMC
Issue
[Domino] GMC sending wipes to devices with connectivity check
after upgrading to GMC 2.3.0.
Adds a snapshot of all iOS users, including their installed apps
(packaged and other).
Multiple Users suspended showing directory status deleted from
AD in the GMC even though AD accounts are still active. Multiple
GMMs also display user as disabled; paused reason user is
deleted from AD.
Parse error when trying to add the iOS app Good Client 2.0.3 IPA
to the GMC.
(Domino) - IPA parse failed when uploading IPA file to GMC for
distribution.
Tracker
113651
111881
111303
111368
111005
Good Mobile Messaging Server v7.0.2.38 (Feature Release) (03/04/13) / Good Mobile
Control Server v2.3.0.402 (Feature Release ) (03/04/13)
New Features (GMC)
•
•
•
•
Set up GMC with new IS2012 installer
Ability to upload/distribute client-based certificates for GMA authentication
Prevue GE: Priority Access & General Access availability. Refer to the Prevue GE Priority
Access Planning Guide for information on using this new service.
GMA policy enhancements, to enable/disable:
o Access to non-fully qualified domains
o Default/native browser redirection
o User ability to accept unsigned/expired certificates
25
В© Good Technology 2015. All rights reserved.
•
•
•
•
•
•
•
•
•
Ability to enable/disable Siri dictation via GMC policy
New attributes for GMC Handheld List View
Client change for Cisco ISE: enable Device Auto-Quarantine feature for our customers
Support for new attributes for GMC Reports
Support for web based application catalog
Support for new attributes for GMC CLI "Export Statistics"
New Filters for GMC Handheld List View page
Summary page/screen for each policy now supports new edit links: MDM, SMIME, GMA,
etc
iOS 6 MDM restrictions now support request to include the "EAP-TLS" option for Wifi
profile in iOS Config
New Features (GMM)
Architectural improvements: This release addresses Good Mobile Messaging (GMM)
performance problems relating to memory fragmentation. In this release, the GMM server
process is split in two, increasing the total virtual memory available to the two new processes.
The first of the new processes retains all interfaces except those to the Domino server. This
process (GdDomSyncSrv.exe) replaces the Good Mobile Messaging Server and Windows
service (Good Messaging Server) of previous versions. The second process incorporates all
interfaces with the Domino mail server and is called Domino connector (GdDomConnector.exe).
The life cycle of Domino Connector is automatically handled by Good Mobile Messaging Server.
MIME processing provides better HTML integrity, which improves HTML rendering on Clients for
mail sent from external providers and Domino Web Access.
Previously, embedded images would be missing or distorted. Customers can now view HTML
email exactly as it was meant to be viewed, since the HTML is taken directly from the source
instead of being converted as was done previously.
Additional enhancement and fixes
•
The Good for Enterprise Client supports Android OS 2.3 and higher and iOS 5.1 and
higher.
•
The Out of Office feature now supports specifying leaving and returning dates from the
Client .
•
Improved To Do support
•
Sending Domino encrypted mail from the from the Good device
•
Greatly improved performance of initial device sync
•
Improved handling of subfolders.
•
Deletion of items when device is off line: improvements in error handling
•
Improvements in support for embedded images in attachment HTML email body
Issues Resolved – GMM/GMC
Component
GMC
GMM
GMM/GMC
GMC
GMM
Issue
[Android] The Reset Password feature is not supported on
Honeycomb tablets.
External link images are too small on iPhone/iPad devices.
Recent activity/inactivity value is not displayed by GMC for
Domino.
GMC does not reflect true Inactive / Active status for handheld.
Users are paused for over quota. After cleaning up their mail, files
26
В© Good Technology 2015. All rights reserved.
Tracker
82284
86600
90754
94546
95803
GMC
GMM
GMM
GMM
GMM
GMM
GMM
GMM
GMC
GMC
GMM
GMC
GMC
GMM
GMM
GMM
GMC
GMM
GMM
are still paused after 24 hours.
[iOS] If you create an application exception compliance rule that
white- or blacklists an application, the iOS Client will not report a
failure to GMC, although the failure action will be handled correctly
on the Client.
[Android] Rescheduled meeting invitations are not sent to the
Delete folder after the user has responded to the invitation.
An Out of Office message created on the device is concatenated
with any existing desktop message, rather than being displayed on
its own.
When attachments total more than 16, embedded images will not
be displayed.
[iOS] Responses to a meeting organizer on a Messaging Server
that does not support Calendar attachments will incorrectly include
any invitation attachments.
Lotus Notes 'Send and file' will only sync the email to the saved
folder but not in the sent items.
Calendar attachment disappears after accepting modified/updated
meeting request inside Good for Enterprise Client.
If the user cancels a meeting (single or entire recurring series)
while the handset is offline and the server is down, and before an
email flow control is triggered to the handset, or if a meeting is
canceled from Notes while in a flow control state, thecanceled
meetings are not synced to the handset and remain visible on the
client calendar as an active meeting.
If using Chrome to run GMC, when you attempt to create a rule in
Compliance Manager, after clicking OK, a dialog will be displayed
which asks if you want to leave the page and lose unsaved
changes. Disregard the message and click on “Leave This Page.”
If you remove an app from a software package using the
Application Management feature, and the user removes the MDM
profile from the device, and the app is marked for auto-uninstall,
but is then re-added to the policy, and the MDM profile is also reinstalled, the app will not be installed on the device. Workaround:
go to the Handheld Details page and click Uninstall and then
Install.
Non-private folders are not being listed as able to sync in the
Good for Enterprise Client.
Clicking Upload for an application in the Volume Purchased
Applications list may generate an error.
GMC takes too long to export software report.
Repeated service restarts.
Standby GMM server in a different time zone from Primary server
is not syncing emails from Notes Client to device for all users as
Primary server correctly.
To Do’s created on the device display incorrect dates on the Lotus
Notes client.
Unable to open GMC device detail pages after upgrading to 2.2.
After moving mailboxes between Domino servers, the information
of the new mail server is not updated in the GMC console; the
user is pointing to the old server, but the Domino dir db and
goodlink db are not.
To Do reminder date and time are changed automatically to
incorrect values after reminder creation.
27
В© Good Technology 2015. All rights reserved.
97753
99984
99996
100012
100515
100562
101664
101767
101955
102028
102437
103243
103394
103417
103580
104508
104636
104680
104844
GMM
GMM
GMM
GMM
GMM
GMC
GMC
GMM
GMM
GMC
GMM
GMM
GMC
GMM
GMC
GMM
GMC
GMM
GMM
"gdexchdao.dll,gdcalmsg.dll,gdcommonmsg.dll files are missing"
messages are generated when running “gdbdbrecovery -resetlsn deletelogs" in command prompt.
SMIME: Emails with SMIME Signature arrving as large blank text
file.
Duplicated Calendar entries found in Good for Enterprise Client.
Attachment download errors after being moved from one GMM to
another.
For MIME-encoded HTML emails, attachments will not be
downloaded or incorrect attachments will be downloaded for
emails synced before the server upgrade to this release.
[iOS 6] MDM restriction applied to Youtube does not disable new
standalone application.
After logging into the GMC and choosing the handheld tab,
processing takes a long time.
Suspended handhelds continue to sync.
Email with Turkish characters cannot be sent.
It's possible to delete the child profile for iOS MDM if "Allow user to
remove profile" is checked in GMC (before checking "Enable MDM
Profile").
iOS devices not synchronizing properly if Good re-installed.
Domino GMM repeatedly processes folder sync requests for a
folder that has been subscribed from the device.
Unable to upload Apple VPP spreadsheets into GMC.
GMM disconnect due to Active Directory is sometimes not
available.
The number in GMC compliance graph window will be inconsistent
with the number of “Device out of compliance.” When clicking the
number link, an error message will be displayed.
When an email with a Unified Messaging is opened, it does not
display on the device with no errors.
Long delays or timeout in the GMC when attempting to view
Paused Handhelds report or running Export Statistics report.
The date and time are incorrect in Outlook when creating a task on
the device and syncing to Outlook.
When the user sends a private email, Lotus Notes permits a reply
or forward. However, by design, Good for Enterprise grays out
those options on the device.
104859
104891
105003
105221
105240
105247
105516
106431
106574
107166
107309
107708
107791
107948
108710
109270
109276
109643
109997
Good Mobile Control Server v2.2.0.315 (Service Release)
Upgrading from Build 2.2.0.299 to Build 2.2.0.315
If you are upgrading from version 2.2.0.299 to 2.2.0.315, note the following: all Application
Management policy features in build 299 were not fully functional. To now fully pick up any
Application Management policy settings that you made using build 299, wait at least 12 hours
after upgrading to build 315 and then make and save a change (any change will do) to the
Application Management settings, to trigger activation and fulfillment of any pending build 299
actions.
Issues Resolved - GMC
Component
GMC
Issue
GMC upgrade fails when S/MIME is enabled and multiple policy
28
В© Good Technology 2015. All rights reserved.
Tracker
102730
GMC
GMC
GMC
GMC
GMC
GMC
GMC
GMC
GMC
GMC
sets use a common policy template.
“Wipe Corporate Data” action for self-service users of Good for
Enterprise Android does not consistently wipe corporate data.
Upgrading to GMC version 2.2 activates password policy for Good
for Enterprise users (Handheld Authentication Type = Passwordprotected) where existing policy sets had no password policy,
(Handheld Authentication Type = None)
After upgrading to GMC version 2.2 the server is unresponsive
when distributing enterprise apps to iOS devices under certain
conditions.
Install status data is missing for managed apps on iOS devices
when using “Export Software” option in GMC to generate the
report.
Usability enhancement: GMC users can select more than one
apps to add to the enterprise app store when using the new
feature to search Apple App Store within GMC. Added usability
improvement when adding a single app.
Policy Template page is not available after downgrading GMC
from version 2.2 to the earlier version.
IE8 browser-specific issue: GMC logs the user out when the user
clicks the “Distribute” link for the Volume Purchase Program (VPP)
feature.
An app that is distributed via the Volume Purchase Program (VPP)
feature does not auto-uninstall when MDM profile is removed even
when it is configured to do so.
Installation status of iOS managed apps is not consistently
accurate.
GMC performance enhancements: Employed several techniques
that resulted in significant scalability improvements.
102585
102906
102997/
102998
10263
103212
103045
103240
Good Mobile Messaging Server v6.5.3.10 (Service Release)
Issues Resolved - GMM
Component
GMM
Issue
The recovery utility gddomnsd.exe does not correctly restart the
Domino GMM Server when the Server hangs due to API
problems.
Tracker
102860
Good Mobile ControlпЈЄ Server Version 2.2.0 / Good Mobile MessagingпЈЄ Server Version 6.5.3.9
(Feature Release)
New Features
•
•
•
•
1,2
ToDo’s Manager : Support is added for mail account/device synchronization of ToDo’s.
The device user can create, view, and edit tasks and navigate between different task
statuses with minimal number of taps.
Calendar Attachments Support, improving users’ calendar experience.
2
Email Classification Marking : Support and a new Messaging policy setting for
classifying and marking emails to promote security awareness and address regulatory
requirements.
3
Good Mobile Access – Secure Browser Improvements :
29
В© Good Technology 2015. All rights reserved.
•
•
•
•
•
•
o iOS: New secure-browser design with unique title and navigation bars and a home
button icon to enhance user experience. In addition, added support for Kerberos,
HTML5, and websites’ pop-up windows.
o Android: Extended support to Android 4.0 devices (Ice-cream Sandwich) and HTML
4
5. In addition, IT can manually configure HTTP and HTTPS proxy settings and
exceptions. (Refer to the Secure Browser Administrator’s Guide.)
5
Secure Photo Capture and Attachment : Support for taking photos and storing them in
the secure file repository and attaching them to secure emails; support for storing photos
from the device photo gallery in the file repository and using them as attachments in
secure emails. New policies governing this feature are located in the Messaging section
of the policy set.
File �Import-Only’ Policy: Enhanced security controls for IT admins; specify whether
rd
users can only import but not export files to 3 party document handling apps from Good
client (this is an extension to the File Handling policies introduced in Q4, 2011).
6
Support for More MDM Capabilities: Application blacklist and whitelist , and password
6
configurations for more WiFi enterprise network types . (Refer to the “iOS Configuration,”
“Android Configuration,” and “Compliance Manager” sections of the Good for Enterprise
Administrator’s Guide for details.)
Enhanced App Distribution Capabilities (iOS): GMC support for Apple’s Volume
6
6
Purchase Program and an App Store �Search’ Option (iOS) will increase appmanagement efficiency. Admins can search for App Store apps directly from Good
Mobile Control. (Refer to the sections on the Volume Purchase Program and Custom
Software management in the Good for Enterprise Administrator’s Guide.)
Enhanced Enterprise Reporting: IT admins have a better view of the fleet of mobile
devices through a new, interactive dashboard. See what devices are in- or out-ofcompliance, devices’ inventory by platform and by device model.
Domino Encrypted Email: Adding support for reading of Domino-encrypted emails.
Notes:
1.
2.
3.
4.
5.
Client support will be available in the upcoming Good for Enterprise – iOS and Android releases.
This feature will only work on iOS devices.
This feature must be enabled on the server.
HTTPS Proxy support applies to Android 2.2 and 2.3 only.
Photo capture will only work on iOS devices; photo attachment from photo gallery is already available
on Android devices.
6. This feature will only work on iOS 5.x and later devices; handhelds must belong to a Policy Set with
MDM enabled.
Encrypted Email
This release includes support for the Good iOS and Android Clients to read Domino encrypted
email messages. Domino encrypted emails are read by GMM Domino Server from the user’s
mailbox and are decrypted by the Server before being passed to the Good Client.
To enable this feature, navigate to the policy assigned to the user device in the GMC. On the
Messaging page, click on the Enable Domino encrypted email checkbox. The warning that the
feature is not supported on iOS and Android does not apply to the 2.x versions of the Client.
30
В© Good Technology 2015. All rights reserved.
Messages that are encrypted are marked for the user with a lock icon in the preview screen.
When users attempt to open an encrypted message, they are prompted for their password.
Once the user enters the password, the message is decrypted by the Server and delivered to the
Client. Support for sending, replying to, and forwarding Domino encrypted email is not supported
in this release. Attachments are supported.
31
В© Good Technology 2015. All rights reserved.
Prerequisites for Encryption Use
Domino encrypted-email support requires that the user’s Notes ID file be attached to their mail
file. Users will need to upload and attach the ID file via Domino Web access if their mail files do
not have the ID file.
Steps to import the ID file into the mail database
1. Log in to Domino Web Access.
2. Click “Preferences.”
3. Select “Security” from the left horizontal tabs.
4. Click on “Import Notes ID.”
5. Click on “Browse” and locate the user’s Notes ID.
6. Enter the Notes ID file password.
7. Click Ok.
Issues Resolved - GMC
Component
GMC
GMC
GMC
GMC
GMC
GMC
Issue
Not able to upload custom software (IPA file) in GMC
Upgrade issues caused by SSL protocols in GMC and DB
instance not matching
iOS Wi-Fi policy does not include proxy settings
Deleting email account in AD for a provisioned handheld may
result in NULL alias. When this occurs, new policy changes may
not apply to handhelds
GMC clustering tool script fails
Error when adding Android custom software to GMC - APK Parse
File Failed
Tracker
97445
97689
98617
99604
99782
Issues Resolved - GMM
Component
GMM
GMM
GMM
GMM
GMM
GMM
GMM
GMM
GMM
GMM
GMM
GMM
GMM
Issue
GMM service takes a long time to stop.
GMM is not terminating all Domino processes properly, during
recovery from Domino hang.
Attachments are removed from the calendar event, if a meeting
request is accepted from the Good client.
Counters to meetings not displaying new times.
GMM server unable to upgrade due to lingering registry key.
GMM Server restarts due to inadvertent close of network protocol
object.
Log rotation fix to prevent logs from being locked.
GMM server is selecting user with incomplete directory data.
Unread/Read marks not working with users that have accented
characters in their mail name.
GMM server does not support signature longer than 256
characters.
Cold Failover – Devices will resync after failing over to standby
GMM server.
Roaming users database maintenance causes the server to
restart.
HTML API call is returning incorrect data causing GMM server to
32
В© Good Technology 2015. All rights reserved.
Tracker
87665
91276
92392
93117
93575
94011
94024
94794
95786
96855
97263
97504
98333
GMM
GMM
GMM
GMM
GMM
GMM
restart.
GMM server log upload not working due to registry key over 256
characters.
Secure Browser latencies observed on all Good clients
Modification to the install process, to retain the correct database.
After upgrading from pre-6.3.2 to 6.3.2 (or newer) GMM Server,
the cache path is not built correctly.
Good is adding <Name> to email addresses when sending to
external addresses
Calendar items deleted when the Good client goes into flow
control.
98594
100045
100273
100308
100793
100928
Good Mobile ControlпЈЄ Server Version 2.1 (Service Release)
New Feature
•
Supports new product - Good Mobile Manager. Good Mobile Manager is a new
offering from Good Technology that allows IT administrators to enable mobile device and
application management solution on devices that do not need corporate mailbox.
Issues Resolved
Component
GMC
GMC
GMC
GMC
GMC
Issue
GMC handheld report takes long time to run.
When there are 700 or more users on a policy set, GMC will not
allow editing the policy set using the template for iOS configuration
policy.
Name changes are not completely updating on the GMC.
GMC formatting corrections.
When extracting the export statistics report, the Handheld Policy is
in always shown to be in the state
Tracker
92140
93420
94066
95300
96527
"INPROGRESS_PENDING_HANDHELD_NOTIFICATION"
GMC
GMC
GMC
GMC
GMC
GMC
GMC
GMC
GMC
GMC
When entering a domain name in the Secure Browser whitelist,
some part of the name may be excised by GMC.
The help-desk role is unable to regenerate an OTA PIN.
GMC downgrade errors.
Delays in loading the GMC Handhelds page when filtering by
department.
Customer not able to add apps from App Store for distribution,
when GMC accesses App Store via proxy
Good GMC full backups of the database are failing due to an
IOException while moving large files
GMC authentication issues with multiple AD domains. In a
hierarchical multiple AD domains, querying for a user's (or a
group's) group membership to Domain Cotroller which is not
Global Catalog will not return universal groups; This is because
the universal group memberships are stored in GC.
WIFI configuration cannot be pushed to device.
Columns having different names in GMC and CSV export.
When a user attempts to resend a pin that has expired they get
the error "Could not send OTA email for user 35"
33
В© Good Technology 2015. All rights reserved.
96755
97091
98480
98695
96583
94945
93690
96682
94141
95421
Good Mobile Messaging Server v6.4.2 and Good Mobile Control Server v.1.3.5
New Features - Good Mobile Control
•
Added Support for iOS MDM to provide IT more options when managing WiFi and VPN
configurations. VPN configuration includes: Cisco AnyConnect, Juniper SSL, F5 SSL,
Custom SSL, VPN on demand and Account and Connection type; WiFi configuration
includes: auto-join WiFi networks, and proxy configuration. Refer to “iOS Configuration” in
Chapter 6 of the Good for Enterprise Administrator’s Guide.
•
*Simplified iOS MDM Certificate Distribution : Easier way for IT to generate iOS MDM
certificate, with fewer steps and faster process. Refer to “Obtaining a Mobile Device
Management Certificate Signed by Apple” in Chapter 6 of the Good for Enterprise
Administrator’s Guide.
•
Distribute Enterprise and Recommended Apps: Unique way for IT to easily distribute to
users direct links to apps in Intranet sites and the App Store and to display in the app catalog.
Refer to “Custom Applications: Adding to and Deleting from the Software Package” in
Chapter 6 of the Good for Enterprise Administrator’s Guide.
•
Good Mobile Access – Secure Browser improvements providing IT with the ability to
manually configure HTTP and HTTPS proxy settings and exceptions. Refer to “Using a Proxy
with GMA Secure Browser (iOS only)” in Chapter 6 of the Good for Enterprise Administrator’s
Guide.
1
2
3
Notes:
7. This feature will only work on iOS 4.x and later devices.
8. Handhelds must belong to a Policy Set with MDM enabled.
9. This feature applies to iOS 4.0 and higher devices only and requires upgrading to the latest Good
Mobile Messaging server.
New Features - GMMS Domino
•
•
Detailed Calendar Reminders1,2 to support iOS Notification Center. IT determines the level
of information to include in users’ calendar reminders on their device’s notification bar,
particularly the subject and the location of the meeting.
Good Mobile Access – Secure Browser improvements2,3 providing IT with the ability to
manually configure HTTP and HTTPS proxy settings and exceptions.
Notes:
1.
2.
3.
This feature applies to iOS 5.0 and higher devices only.
Client support will be available in the upcoming Good for Enterprise – iOS client release.
This feature applies to iOS 4.0 and higher devices only and requires upgrading to the latest Good
Mobile Control.
Calendar Issues Resolved
Calendar issues resolved in this release:
• Fixed the issue of calendar going out of sync for repeating items once the GMM
Handheld goes offline ( out of coverage ).
• Made changes to let the GMMS Domino server recognize the Domino calendar
improvements IBM introduced in 8.5.X.
• Sync repeating calendar entries which were being previously skipped If they were
missing a master (parent) appointment.
34
В© Good Technology 2015. All rights reserved.
•
•
•
•
Sync repeating calendar entries which were being previously skipped due to invalid data
in the master (parent) appointment.
Repeating calendar items were missing for large calendars during first time sync of the
GMM handheld.
Fixed an issue where canceled/deleted repeating meeting instances visible on the GMM
handheld were not being removed from the handheld.
Better handling by the GMMS Domino server of the GMM handheld accepting instances
of a repeating meeting that were previously declined.
The customer tickets addressed are
•
85840, 95361, 94769
Any device that provisions after the server is upgraded should not exhibit the above issues. The
calendars for already provisioned GMM Handhelds will be brought up to date after the next reprovision or resync.
Cold Failover: There is a known issue with GMM Domino 6.3.2.x and 6.4.2.4 releases attempting a cold failover will result in a resync of all users. This issue is fixed in a hot fix (6.4.2.7)
available from Good Technical Support.
Issues Resolved
Component
GMM
GMM
GMM
GMM
GMM
GMM
GMC
GMM
GMM
GMC
GMM
GMM
GMC
GMC
GMC
GMC
GMC
GMM
GMC
GMC
GMC
GMM
Issue
Portal server status data inconsistent.
Issues corrected that caused sticking in flow-control.
Issues with remote SQL password.
If the admin attempts to upload the GMM server logs to Good
customer support, the GMC-based upload may not work
correctly. Contact Good Customer Support for assistance in
uploading the logs manually.
An external or embedded image can’t be downloaded successfully
when HTML support is turned off for the server.
FYI meeting invites do not offer Accept/Decline options.
IOS 5 devices do not show the correct ROM version in GMC
Handhelds list.
Issues with using personal groups and distribution lists to send
email.
Localized character issues in the Notes field for event invitations.
Moving the Good SQL database causes issues with other
applications.
Connection error server shutdown issues.
0x100001 error when provisioning new users.
[iOS] The option to send logs to GMC works when initiated by the
device but not when initiated by the GMC
Handheld reporting: columns do not match headings.
Can’t change policy template settings.
Disclaimer fault causes compliance manager failure.
RAM issues with too many AD groups and the workflow
QueryiOSMDMChanges.
Issues with server disconnect.
Device phone numbers not displaying in GMC.
1.1.1.122 to 1.3.3.190 upgrade issues relating to GMP availability,
iOS application installation and uninstallation.
Unable to upload device logs.
6.3.1.82 to 6.3.2.14 upgrade issues.
35
В© Good Technology 2015. All rights reserved.
Tracker
83043
83535
85421
87632
87703
88622
89851
90194
90250
91375
91609
91886
92048
92069
92433
92826
92897
93377
93404
93529
94253
94298
GMC
GMC
GMM
Full device wipe from Handhelds tab not working.
Reinstalling GMC and changing policies or handheld organization
causes problems updating MDM profile on affected devices.
Embedded images may not display correctly when a zip file is
attached.
94387
94655
95129
Enabling Detailed Calendar Reminder Notification
If desired, enable detailed calendar reminder notification (sending subject/location for iOS
Calendar reminders). Set the following registry string value as shown to enable this feature:
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\GoodLinkSer
ver\parameters\PushManager] "SendSubjectLocation"="1"
Setting the string value sendsubjectlocation to 1 causes the subject and location to be
sent. Setting the string value to 0 causes the default generic Event Reminder message to be
sent.
Restart the GoodLink Server service.
Note: Only calendar items created after this change will contain detailed calendar reminders.
Good Mobile Messaging Server v6.3.2.14
New Feature
•
Support for multiple devices/user (iOS/Android). Total number of supported devices remains
unchanged; refer to the Scalability section below for details.
Note: All GMM Servers must be upgraded to 6.3.2 and the GMC Server must be restarted for
multi-device support to commence. Client upgrades are not required.
Note: Stop the GMM and Domino services before beginning the upgrade.
Domino 8.5.3 is not supported in this release; it is supported in v6.3.1.82.
Important: If you downgrade the Good Messaging Server from this release, any devices that you
have added after the upgrade will be automatically deleted and will no longer synchronize with
the user’s account; the Good application will have to be reinstalled on the device and it will have
to resync to restore functionality.
As part of the Good Mobile Messaging Server upgrade for this release, the local cache directory
structure on each user device is modified. This operation may take some time.
Issues Resolved
Component
GMM
GMM
GMM
GMM
GMM
GMM
GMM
GMM
GMM
Issue
Calendar reminders don’t work after a user is moved from one
GMM to another.
User cannot forward email with attachments if Send Attachments
policy is enabled with a black-listed file.
Calendar reminders don’t work after a user is moved from one
GMM to another.
Japanese signature shows up as dots or other characters.
GMM uninstall causes problems with GMC directory service.
Mail-file quota and GMM client issues.
Services do not start after upgrade.
WAV file issue.
Cannot provision a device: error 0x000001.
36
В© Good Technology 2015. All rights reserved.
Tracker
81628
88142
81628
86455
87664
88343
88543
88552
88588
GMM
GMM
GMM
GMM
GMM
Sending mail to personal groups/distribution lists fails.
Canceling occurrences of a recurring meeting with option "Delete
the Meeting from all views": exceptions are not resent to client.
In HTML format of mail, the max attachment restriction applies
only to attachments, not to embedded images.
In Windows 2008 Server, GMM hangs in case of timebombs, as it
is not able to check the health of Domino. Enabled registry to
execute "nsd -kill" through EnableNSD=1.
Implemented the ability to upload directory service diagnostic logs.
89443
90194
90241
90413
Good Mobile Control Server v1.3.3.190
New Features
•
File Repository:- Policy setting allows a secure client file repository to be enabled/disabled
(disabled by default) on the device. Subject to policy settings, the user can save files from
email attachments and third-party applications (iOS 4.2 or higher) securely within Good,
rename the files if there are duplicate filenames, add the files to newly composed email as
attachments, and open them in third-party applications (iOS 4.2 or higher). The data in the file
repository is not synced with the user’s desktop. It represents data unique to the device. The
repository is not backed up. The files will be retained when the application is upgraded.
However, these files will be deleted if the application is reinstalled or if the file-repository
policy setting is disabled. (As an alternative to syncing with the desktop, the user can send
self-email with the files attached).*
•
File handling: Expanded policy settings allow the administrator to determine which
attachments can be imported from third-party applications outside the secure container.
•
iOS enhancements: Use URLs to specify custom-software applications for download
(application distribution using an external repository); turn on/off data/voice roaming for iOS
devices; employ GMC to install/uninstall applications on iOS5 devices; limit GMC access
rights to iOS5 devices; notify GMC if the Good MDM profile is removed from an iOS5 device.
•
Additional security enhancements: On the GMC Settings page, a new option allows the
administrator to disable auto-completion of password entry (remembering login credentials)
on the GMC login page. A new “Send report only” action is available as a Compliance
Manager action.** PIN regeneration performance improved for large numbers of devices.
•
Apache Tomcat Upgrade: Version 5.5.34 includes security upgrades (refer to Issues
Resolved matrix below).
•
Enhanced handheld information available in the GMC: Added filtering categories for
carriers and departments; table display of 100 handhelds, rather than 25; inactive handheld
column. Compliance status can be sorted, filtered, and exported; export-compliance column
added. View installed applications on the device distributed by Good.
* Requires updated Android and iOS Clients.
** Requires updated iOS Client
Issues Resolved
Component
Issue
37
В© Good Technology 2015. All rights reserved.
Tracker
GMC/GMM
GMC
GMC
GMC
GMC
GMC
GMC
GMC
GMC
GMC
GMC
GMC
GMC
GMC
GMC
If multiple users are being moved from one Good Mobile
Messaging Server to another and during the move the destination
Server is rebooted, the operation will not complete. Terminate the
two Good Messaging processes (GdPushProc.exe,
GdExchSyncSrv.exe) on the destination Server using Task
Manager and restart the Good Messaging service. The Servers
will re-launch and the operation will complete successfully.
On the Messaging policy page, the Edit link for the warning dialog
does not function correctly.
The Compliance Manager check for jailbreak/rooted detection has
been shown to return false positives. Workaround: Turn off the
rule for these devices. If the failure action is set to Wipe Enterprise
Data, you will need to reprovision these devices.
In some cases, configuring policy settings to allow copy and paste
on the device may not take effect on the device.
.ipa file upload fails with “Improper file specification” error.
Installing a backup GMC results in improper database
specification.
Cannot log in to GMC using port 443.
Device phone number is blanked out when MDM profile
information is updated from Client.
If you uncheck the “Enable file exporting” checkbox on the General
Policies / File Transferring page in the GMC, and click Save, file
transfers will be disabled on all devices affected by the policy,
even if “Enable file transfer policy” is still checked. If you return to
this page later, you will find “Enable file exporting” checked again.
No devices have been affected yet by this setting as it is now
displayed. However, if you click Save, file transfers will be allowed
again on the devices.
GMC is unresponsive and/or hangs in response to Java API
request.
Issues when upgrading to GMM 6.3.1.35 when using GMC
1.3.1.122.
Selecting users on the Handhelds page displays raw xml output.
[iOS Client issue] If you take the defaults on the File Handling
policy page in GMC (file transfer not enabled), the device user is
still allowed, incorrectly, to import attachments from secure and
rd
non-secure 3 -party applications.
If an error is returned when you attempt to add a custom .ipa file
using Settings > Custom Software in GMC, the problem may be
that the file’s info .plist is in plain xml, not binary, which is required.
Apache Tomcat v5.5.34 upgrade: Apache Tomcat supports the
AJP protocol, which is used with reverse proxies to pass requests
and associated data about the request from the reverse proxy to
Tomcat. The AJP protocol is designed so that when a request
includes a request body, an unsolicited AJP message is sent to
Tomcat that includes the first part (or possibly all) of the request
body. In certain circumstances, Tomcat did not process this
message as a request body but as a new request. This permitted
an attacker to have full control over the AJP message permitting
authentication bypass and information disclosure. This
vulnerability only occurs when all of the following are true:
• The org.apache.jk.server.JkCoyoteHandler AJP connector
is not used
38
В© Good Technology 2015. All rights reserved.
71352
78870
85854
85995
86777
87303
88119
88293
88619
89014
89051
89968
90192
• POST requests are accepted
The request body is not processed
GMM 6.3.1.82 (Service Release)
Domino 8.5.3 is supported in this release.
Issues Resolved in GMM 6.3.1.82 (Service Release)
Component
GMM
GMM
Issue
Cannot upload GMM logs via GMC.
After upgrade to GMM 6.3.1.74, service startup fails.
Tracker
88131
GMM 6.3.1.75 (Service Release)
New in Good Mobile Messaging 6.3.1.74
•
HTML Email Support1: Good Lotus users can now receive and display HTML messages. In
addition, messages that they reply to or forward will retain the original message format.
Once the server is upgraded, existing users will have the option to enable HTML email
through Preferences. HTML email is enabled by default for fresh installs and can be disabled
under Preferences.
•
Good Mobile Access2: Provides a secure browser inside the Good for Enterprise secure
container (iOS Client). Browser data is stored and encrypted inside the Good application. As
administrator, you have the ability to enable Intranet access and define approved domains,
using the Good Mobile Control Console. Refer to the Good Mobile Access Secure Browser
section of the Administrator’s Guide for details.
Notes:
1. HTML email is supported with Good for Enterprise – Android v1.7.0 and later and Good for Enterprise – iOS v1.8.3 and later.
2. Available for devices running iOS 4.0 and above.
Disabling HTML
To disable HTML email on the server, do the following:
1. Add the following registry key. You will have to create the sync key if it is not there. Add a new
string value of htmlEmail with the value data set to 0.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\GoodLinkServer\param
eters\sync]
"htmlEmail"="0"
2. Restart the GoodLink server service.
Issues Resolved in GMM 6.3.1.74
Component
GMM
Issue
[Clustering] During standby GMM server setup on node 2, GMM
installer allows installation of another instance of the Goodlink db,
which is not required since the primary db has already been
installed. Workaround: detach the local db and delete from
39
В© Good Technology 2015. All rights reserved.
Tracker
71744
GMM
GMM
GMM
GMM
GMM
installer folder, then attach the db from the quorum drive.
If you encounter an error such as "Please insert disk 2 that
contains the file setup.ini file location" while running the
uninstall/repair utility for GMM from the Control Panel, cancel the
operation and retry using the Good setup.exe program.
Issues moving users between GMMs.
Unable to open attachments for all users, with the message "This
attachment type is blocked your administrator."
HTML. The external link images display too small on iOS devices.
Images embedded in HTML emails were not included in replies.
82197
85252
86202
86600
88263
88407
GMC 1.3.1.122
New in Good Mobile Control 1.3.1.122
•
File-transferring policy: Use the new File Transferring policy to specify those third-party
applications that users can use with attachments (whitelist) or those that are blocked from
receiving attachments from the user (blacklist). Create the attachment list on the Settings
page. (Refer to “File Transferring” in the Administrator’s Guide for details.)
•
Blacklisting/whitelisting attachments by extension: In previous releases, policies
supported the blacklisting by extension of received attachments. Support is extended in this
release to whitelisting and blacklisting for both received and sent attachments. Attachments
are not added to emails (sent) directly through Compose on the handheld; they are added via
third-party Open In (send through, or export) facilities. Refer to Messaging in the General
Policies section of the Administrator’s Guide for details.
•
Security enhancements: With this release, you can now reset the Good application
password and lock out iOS users from their Good application, remotely from the GMC. These
security features have also been enhanced for an improved user experience on Android
devices. Handhelds must belong to a policy set that has MDM enabled.
•
Enhanced device management support: GMC now displays applications, certificates, and
provisioning profiles installed or having been uninstalled on iOS devices, version 4.0 and
later. You’ll find this, and additional, information on the Handheld Info page for the devices.
•
Compliance Manager improvements: You can now “future proof” OS version compliance
automatically by allowing future OS versions in advance. A checkbox is provided to do so in
the “OS Version Verification” section of the “Add compliance rule” dialog in GMC. (Android)
•
Compliance Reporting: A compliance report is generated automatically when compliance
violations occur. The report is available via an added link on the handheld’s page in the
GMC. (Android)
Issues Resolved in GMC 1.3.1.122
Component
GMC
GMC
Issue
[IE7] The Compliance Manager failure action “Force application
download” should not be displayed as disabled for the iPhone
platform.
iPhone VPN certificates requiring a password, imported in
previous releases, must be imported again in this release, using
40
В© Good Technology 2015. All rights reserved.
Tracker
69919
71689
GMC
GMC
GMC
GMC
Settings/Certificates.
After updating iPhone with configuration profile push from
GMC,user is unable to display Settings/General. A black screen is
displayed, followed by a return to the iPhone home screen.
iOS and Android application names must use Latin characters
(ISO-8859-1 character encodings)
Custom software programs with identical filenames can be added
to GMC for download to devices.
[iOS] On occasion after the Reset Password feature is used to
unlock a device, the iOS user may encounter a system error with
the message “New passcode cannot be set [-1]”. A workaround for
this problem is to:
1.
2.
3.
GMC
GMC
GMC
GMC
GMC
GMC
GMC
78604
81728
81779
81787
Restart the device.
Dismiss any dialog that prompts to “Continue” to select a password;
instead, select the “Later” option.
Manually set the passcode using Settings пѓ General пѓ Passcode
Lock пѓ Change Passcode.
Changes to a user device profile made from the Restrictions page,
once applied, do not reflect back to the GMC correctly.
Handheld data consistency checks failing after failover to standby.
A GMC user with no rights to modify policies may encounter an
error dialog while viewing policies.
User errors during OTA setup.
Custom software uploads to GMC failing with no error.
Unable to upload a custom Android application in GMC.
Unable to upgrade GMC to 1.3.1.77.
82604
82911
84192
84451
85073
85267
86233
GMM 6.3.1.35
New in Good Mobile Messaging 6.3.1.35
•
This service release provides maintenance fixes as indicated in the matrix below.
Issues Resolved in GMM 6.3.1.35
Component
GMM
GMM
GMM
GMM
GMM
Issue
Server restarts repeatedly when downloading Zip file attachment
with a large number of folders in it.
PushWSManager leaking kernel memory/resources when doing
gSoap requests.
Upgrading GMM server results in cache corruption.
Even if "Prevent Copy/Forward" flag is set on email via Notes
Client, a Good user is able to forward the email from Good client.
SQL tuning for performance improvements.
Tracker
84009
84924
84730
84861
85031
Good Mobile Control 1.3.1.78 / Good Mobile Messaging 6.3.1.32
New in Good Mobile Control 1.3.1.78 / Good Mobile Messaging 6.3.1.32
•
rd
Enterprise application distribution: Easily distribute custom or 3 party enterprise apps to
your end users. IT uploads applications through the Good Mobile Control server for
distribution to users as a policy setting. Users have the ability to securely view the list of
available enterprise applications from within the Good for Enterprise application. Once
41
В© Good Technology 2015. All rights reserved.
•
downloaded, apps are installed outside the Good for Enterprise secure container. Users will
automatically receive a notification alert on the device when new applications are available
for download. Requires the latest iOS (v1.9.0) and Android (v1.7.3) client application.
MDM for iOS 4 and Android 2.2 and higher: Simplify whole device management through a
built-in configuration utility for iOS and Android. Once devices are enrolled, policy changes
and configuration updates can be made over-the-air without user intervention. MDM
enrollment is optional to the end-user. Once the MDM policy is enabled, it will be required on
the device in order to access the Good for Enterprise app. This feature for iOS requires an
Enterprise certificate which can be obtained through an Apple Enterprise Developer
account. Requires the latest iOS (v1.9.0) and Android (v1.7.3) client application.
• Disable SMS: For the more regulated organizations, this new security policy allows IT to
disable initiating text messages (SMS) from the Good for Enterprise
application. Requires the latest iOS (v1.9.0) and Android (v1.7.3) client application.
• ZIP file attachment support: Now zip files can be downloaded and extracted on the
device. Users can view the table of contents without downloading the entire zip file. This
feature also includes support password protected zip files. Requires the latest iOS
(v1.9.0) and Android (v1.7.3) client application.
• Re-Sync: In the event there is a sync failure, the user will receive a notification and can
simply tap a button to re-sync instead of having to re-provision. Requires Android client
application v1.7.3 or higher, or iOS client application v1.9.3 or higher.
• New Domino APIs: Updated Domino APIs to latest versions supported by IBM.
Issues Resolved in GMC 1.3.1.78 / GMM 6.3.1.32
Component
GMC
GMM
GMM
GMM
GMM
GMC
GMM
GMCC
GMM
GMM
GMM
GMC
GMC
GMM
GMC
Issue
On a Windows 2000 host, GMC will not start after installation.
Good Client cannot open with traditional Chinese and simplified
Chinese filename attachment with Domino backend.
Client shows duplicate calendars when user sets preference in
calendar to show unprocessed notices in notes client.
Lotus Notes phone messages not displayed in Good Application.
Colons are not supported in the GoodAdmin password.
Opening encrypted Domino mail on iPhone shows "Loading" and
hangs.
Slow mail delivery due to database connectivity issues.
Wait 10 minutes after GMC installation before launching the
Console.
Emails sent from device during mail routing server maintenance
are lost.
Sent Items folder syncing mails that are very old.
Lock dll file warming message displayd when GMM install
progress almost done.
Tracker
72474
78168
After changing AD password, GMC will accept both new and old
passwords.
GMC upgrade fails with "unable to save password" and shows
"login failed for the user" on remote SQL.
Meeting request (custom meeting) is not deleted on device.
“Edit compliance rule” dialog may not format properly.
82605
79588
79898
79900
79966
80460
80466
80892
81777
82149
82820
82970
83337
End of Support for Domino v.6.5
This release of Good for Enterprise for Domino Server software is longer compatible with Lotus
Domino Messaging Server v.6.5 (Domino v.6.5). IBM officially ended technical support for
42
В© Good Technology 2015. All rights reserved.
Domino Server v.6.5 in April 2009. For details, visit http://www-01.ibm.com/common/ssi/cgibin/ssialias?infotype=AN&subtype=CA&htmlfid=897/ENUS907-208&appname=USN.
What this means if you are running Domino v.6.5:
•
•
•
•
The previous release of Good for Enterprise for Domino Server software, Good Mobile
Messaging Server v.6.3.1.14, is the last version of Good for Enterprise that supports
Domino v.6.5.
Users with mail files on Domino 6.x servers will not be able to sync. Domino Secondary
servers used by the Good Messaging Server must be 8.x. Primary server 7.0.2 and
higher are supported.
The Good for Enterprise clients for iOS and Android are backward compatible with Lotus
Domino Messaging Server v.6.5. However, new features in the clients will not be
supported.
Technical support for customers running Domino v.6.5 will continue as long as the
customer is running Good Mobile Messaging for Domino v.6.3.1.14 or earlier.
Even though Good Mobile Messaging Server for Domino v.6.3.1.14 and earlier supports Domino
v.6.5, we strongly encourage customers to migrate to the latest version of Lotus Domino
Messaging Server (e.g. v 8.0) to take advantage of the many enhancements that are available.
User suspension
In this release, GMM Server includes a new stability-related enhancement that will result in the
suspension of individual users who cause continuous server restarts due to a corrupted mailbox.
When triggered, the user is suspended from the system and related information is logged into the
system event log. In addition, the administrator can receive an email notification by setting the
following registry value under
“HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\GoodLinkServer\param
eters\sync”
“NotifyUsers”
to a string value that contains the email address that will receive the suspended notification. The
email is sent via the mail server that the “user being suspended” belongs to. If the GMM is set up
for special mail routing ( i.e., via registry keys) then this email is sent via that server.
Recovery of the suspended user
The administrator should run IBM’s recommended maintenance on the mailbox of the suspended
user and then follow the steps in the suspended user email, which are:
1. On the Lotus Domino server console (on the Good Mobile Messaging server machine),
run the command "tell goodlink restoreuser smtp_address_of_user".
1. On the Good Mobile Control console, click on the user handheld. Select "Messaging" on
the left panel.
2. Click on the "Suspend" button, Click "Ok" for the next two prompts.
3. Click on the "Resume" button (the "Suspend" button should say "Resume" now).
4. Click "Ok" for the next two prompts.
Partner Software Distribution
This release does not support GMC partner software distribution
43
В© Good Technology 2015. All rights reserved.
Scalability
Good Mobile Messaging Server has been certified to handle 1200 devices (64-bit version) or 850
devices (32-bit version) while accommodating HTML and GMA Secure Browser traffic.
Install/Uninstall Issues
GMM*
As a prerequisite ACL setting for out-of-office support on the
handheld, the secondary server on which GLS runs should have the
following programming rights:
• Sign agents to run on behalf of someone else
• Sign agents to run on behalf of the invoker of the agent
• Run unrestricted methods and operations
If the user enables the out-of-office agent using a handheld, he/she
should disable it using the handheld.
Similarly, if the user enables the agent using the Notes client, it
should be disables using Notes. Switch between the two, may cause
problems.
The same holds for web-access and the Notes client. GMM's out-ofoffice support is similar to web-access and constraints with webaccess hold good for GLS as well.
Details at:
http://www.ibm.com/developerworks/lotus/library/ooo-pt2/
GMC
If you receive an “Illegal Key Size” error while importing an iOS
MDM certificate into Good Mobile Control via Certificates > Upload
Signed Certificate, refer to
http://good.custhelp.com/app/answers/detail/a_id/741 for a solution
to the problem. You will need to install the Unlimited Strength JCE
(jar files)
Open Usage Issues
Component
GMC
GMM
GMC
GMC
GMC
Issue
(GMA) Setting the correct address but incorrect port number on
GMC for a proxy server causes an incorrect error messages on
the Client using GMA, for https addresses.
While downgrading the Server, the BDB recovery tool may run;
this can be ignored.
Unchecking MDM policy settings “Query of device information,”
“Query of network information,” “Restriction-related queries,”
“Security-related queries” may cause Compliance Manager
blacklist/whitelist device checks to fail.
An unmanaged application will not push to the device after
upgrade until the existing managed app policy is pushed or
modifed to trigger the action. This can take up to 12 hours after
the upgrade.
Exporting all handhelds may run up to 20% slower.
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GMC
GMC
Errors will occur if the SQL Server JDBC driver is installed on
the target machine for GMC installation. Workaround: The
installer is probably looking into the wrong location to find
sqljdbc_auth.dll. Try searching for sqljdbc_auth.dll on the
machine and you will probably find one of the locations to be a
system path such as C:\Windows\SysWOW64. Browse to the
path and rename sqljdbc_auth.dll to sqljdbc_auth.Backup, and
continue with the GMC installation.
The status of a managed application is not displayed correctly if
"Auto Uninstall" in unchecked.
110022
110205
В© Good Technology, Inc. 2001-2014. All rights reserved. Good, Good Technology, the Good
logo, Good Mobile Messaging, Good Mobile Control, Good Mobile Connection, Good Mobile
Intranet, Good Mobile Defense, Good Mobile Application Services, GoodAccess, GoodInfo,
GoodLink, and Powered by Good are trademarks of Good Technology, Inc. All other trademarks
and service marks contained herein are the property of their respective owners. Good
Technology, Inc., and its products are not related to, sponsored by, or affiliated with Research In
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go to www.good.com/legaldocs.
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