Document Camera Configuration

Document Camera Configuration
A P P E N D I X
B
Document Camera Configuration
June 13, 2016
Appendix Overview
This appendix explains how to configure document cameras at the branches.
Topics in this appendix include:
•
“Configure the Document Camera”
– “Connect and Configure the Hardware”
– “Create Policies in the IEM for Each Document Camera”
– “Reboot IEC from REAC”
Configure the Document Camera
A ceiling-mounted document camera can be used in the customer pod to allow customers to share
documents with the expert. It is recommended to use the Vaddio CellingVIEW™ HD-18 DocCAM with
Quick-Connect DVI/HDMI SR Interface. The REM may support different document cameras with
configurable RS-232 commands. Please contact the RE team for more details if you plan to use a
different document camera.
The Vaddio CeilingVIEW™ HD-18 DOCCAM camera is designed for use with high definition video
conferencing codecs, HD monitors, and HD presentation applications where image quality and
resolution are critical. The camera features an 18X optical zoom lens and is built around a 1/3”, 1.3
Megapixel CCD image sensors for precise HD video image acquisition even in low light applications.
The camera supports HD resolution such as 1080p60, 1080p30, 720p30 and RGB resolution such as
1024x768.
The document camera system is composed of two units: the camera itself that is mounted to the ceiling
(Figure B-1) and a control unit called the DocCam SR module (Figure B-2).
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Appendix B
Document Camera Configuration
Configure the Document Camera
Figure B-1
Ceiling Mounted Camera
Figure B-2
DocCam SR Module Control Unit
In addition to the document camera system, the System Dimensions AVS 2610 USB video encoder
dongle is required for each document camera setup. When the dongle is connected to the IEC and the
document camera system, live video is captured by the document camera and then streamed by the
dongle to remote computers. The AVS 2610 is HDMI compatible.
Note
The REM currently supports the System Dimension AVS 2610 USB video encoder dongle. The REM
may support different video encoder dongles. Please contact the RE team for more details.
To enable the document camera to stream video, you will need to perform the following tasks:
1.
Prepare agents’ desktops: To use the document camera, the Document Camera application and VLC
Player software must be installed on each agent’s desktop. Perform the following tasks:
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Appendix B
Document Camera Configuration
Configure the Document Camera
a. Install Java Runtime Environment (JRE) version 7 on each agent’s desktop.
b. Download the snapshotapp-dist.zip file from REAC and install it on each agent’s desktop. Refer
to Appendix D: “Document Camera Application Installation and Configuration” of the Cisco
Remote Expert Manager eREAD User Guide for instructions.
c. Install a VLC Player on each agent’s desktop.
Note
The snapshot application works only if both the JRE and VLC player are of same bit size,
i.e., 64bit JRE and 64bit VLC or 32bit JRE and 32bit VLC.
2.
Connect the document camera system to the IEC and the video encoder dongle.
3.
Create a policy in the IEM for the document camera.
4.
Reboot the IEC from REAC.
Connect and Configure the Hardware
To connect the document camera system, follow these steps:
Step 1
Connect the EZCamera Power & HD Video port of the control unit to the camera using a Cat-5e cable
with a maximum distance of 100’ (30.5 m). This port supplies power to the camera and returns HD video
from the camera.
Step 2
Connect the RS-232 Control To Camera port on the control unit to the camera.
Step 3
Connect the RS-232 Control Input port on the control unit to the RS232 port on the IEC.
Step 4
Connect the DVI-D port to the HDMI input of the dongle.
Step 5
Connect the HDMI output of the dongle to a USB port of the IEC. If necessary, use an USB extension
cable.
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Appendix B
Document Camera Configuration
Configure the Document Camera
Figure B-3
Hardware Connection Diagram
Table B-1
Number
Connection
Purpose
Cable
1
EZCamera Power &
HD Video Port
Supplies power to camera and
returns HD video from the
camera
CAT-5e Ethernet cable
2
SR Interface to
Camera
RS-232 control to and from
camera and IR signals returned
from the camera
CAT-5e Ethernet cable
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Cable Connection Details for the Above Diagram
Appendix B
Document Camera Configuration
Configure the Document Camera
Number
Connection
Purpose
Cable
3
RS-232 Control Input Input to SR interface from IEC
RS-232 port
(A photo of this
connection is shown
in the figure below)
Shown in figure below:
a) 9 pin male to 3.5mm jack
adapter
b) 9 pin female to Ethernet port
adapter (comes with Vaddio
camera - no need to purchase)
c) CAT-5e Ethernet cable
4
DVI-D Output
From SR interface DVI-D to
HDMI port of dongle
DVI to HDMI cable: HDMI (v
1.3 with deep color) and DVI v
1.0 compliant
5
HDMI Output
From dongle USB to USB port of Male to female USB cable
IEC
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Appendix B
Document Camera Configuration
Configure the Document Camera
Figure B-4
Step 6
Cables for RS-232 Control Input
Familiarize yourself with the components of the document camera using the photo and table below.
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Appendix B
Document Camera Configuration
Configure the Document Camera
Figure B-5
Document Camera Components
Table B-2
Note
Document Camera Components
The following information appears on a label on the back of the camera enclosure back box.
Number
Description
1
White Trim Ring with two (2) 10-32 x ¾” Phillips Flat Head Screws
2
18X Optical Zoom Camera Lens
3
Laser Pointer and Three Point Adjustment System
4
Cover Cap for 16-Position Rotary HD Resolution Select Switch
5
Blue LED Power Indicator
6
IR Receiver Window (for Vaddio Remote)
7
Cover Cap for 8-Position Dip Switch for Specific Camera Settings
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Appendix B
Document Camera Configuration
Configure the Document Camera
Based on your requirement and setup, the CeilingVIEW HD-18 DocCAM provides a 16-position rotary
switch (No. 4 in the photo) to set a desired HD camera resolution. The camera also has a 8-position dip
switch (No. 7 in the photo) for assigning certain camera functions. Those switches can be quickly
accessed by taking out the covers at front of the camera.
Step 7
Configure the document camera:
a.
For the 8-position DIP switch, set the IR switch to IR OFF to use the RE-232 camera control.
Figure B-6
Document Camera Switch Settings
Table B-3
Switch
Function
Default
1
IR ON/OFF
ON
Description
•
“ON” for using an IR remote to control the camera
•
“OFF” for using RS-232 commands to control
camera control
2
Baud Rate
9600 bps
9600 bps should work with most environments
3
Alternate IR Remote
OFF
“ON” for using zoom in/out controls with a Polycom,
LifeSize, or Cisco/Tandberg IR remote control. The tilt
down command on those remote will activate the
monetary laser pointer for document positioning.
4
Laser Pointer
ON
•
“ON” for enabling the Laser Pointer feature
•
“OFF” for disabling the Laser Pointer feature
5
Test Bars
OFF
Convenience, Non-standard Color Bars Only
6
Not Used
OFF
Leave OFF
7
Not Used
OFF
Leave OFF
8
Not Used
OFF
Leave OFF
b.
Confirm that the remaining switch settings are using default settings.
c.
For the 16-Position Rotary HD Resolution Select Switch, set the rotary switch (video selection) to
position 8 for the AVS-2610 USB video encoder to encode video stream in a proper progressive
mode.
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DIP Switch Setting
Appendix B
Document Camera Configuration
Configure the Document Camera
Figure B-7
Document Camera Rotary Switch
Create Policies in the IEM for Each Document Camera
A policy must be created in the IEM and then applied to the device in order for the document camera to
stream video from the dongle to the agents. Each document camera requires a separate policy because
the policy contains configuration information just for the document camera connected to that particular
IEC.
To create and apply a policy for the document camera, follow the steps below. Use the parameters in the
table below when creating the policy to ensure optimal video quality. The parameters have been certified
by the RE development team and are optimized for the System Dimension AVS 2610 USB video encoder.
Note
The port specified in the IEM policy should not be used by any other program on the agent’s desktop.
Table B-4
Document Camera Parameters
Key
Value
Description
encoder.target:
null
For unicast, use “null” for the value
encoder.port:
a port number Each kiosk should have its own port.
between 31001 The port specified in the IEM policy should not
and 31500
be used by any other program on the agent’s
desktop.
The port specified in the IEM policy should be
opened (i.e. not block by a firewall) on the
agent’s desktop.
encoder.videoSource:
0
Using HDMI as video source
encoder.videoMode:
1
Encoding video in HD mode
encoder.protocol:
0
Setting network protocol to UDP
encoder.moduleType:
0
Setting video encoder device to USB dongle
encoder.isProgressive:
0
Encoding video as progressive
encoder.outputFrameRate:
0
Setting output frame rate to 15 fps
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Appendix B
Document Camera Configuration
Configure the Document Camera
Key
Value
Description
encoder.outputResolution:
1
Setting output resolution to 1280x720p
encoder.inputFrameRate:
0
Setting output frame rate to 15 fps
encoder.inputResolution:
0
Setting output resolution to 1920x1080p
encoder.streamType:
1
Setting video-in stream to TS
encoder.audioBitRate:
0
No audio-in stream
encoder.h264Profile:
0
Using baseline profile for encoding
encoder.maximumOutputBitRate:
2000
Recommended video-out bitrate
encoder.minimumOutputBitRate:
2000
Recommended video-out bitrate
encoder.averageOutputBitRate:
2000
Recommended video-out bitrate
Step 1
Go to the IEM.
Step 2
Click Policies in the left pane.
Step 3
Click New Policy in the right pane.
Step 4
In the Create New Policy dialog box, enter a name for the policy.
Step 5
Click Create.
Step 6
Find the policy and double-click the icon in the center pane.
Step 7
Click the Policy tab within the policy to display the settings available.
Step 8
Choose application > data.
Step 9
Click the icon within the Value column to open the Application Data Editor dialog box.
Step 10
Click the + button in the lower left corner of the dialog box.
Step 11
In the key field, enter encoder.target.
Step 12
In the value field, enter null.
Step 13
In the key field, enter encoder.port.
Step 14
In the value field, enter a port of this kiosk. Each kiosk should have its own port.
Tip
For the port assignment, it is recommended to use a port number between 31001 and 31500.
Step 15
In the key field, enter encoder.videoSource.
Step 16
In the value field, enter 0.
Step 17
In the key field, enter encoder.videoMode.
Step 18
In the value field, enter 1.
Step 19
In the key field, enter encoder.protocol.
Step 20
In the value field, enter 0.
Step 21
In the key field, enter encoder.moduleType.
Step 22
In the value field, enter 0.
Step 23
In the key field, enter encoder.isProgressive.
Step 24
In the value field, enter 0.
Step 25
In the key field, enter encoder.outputFrameRate.
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Appendix B
Document Camera Configuration
Configure the Document Camera
Step 26
In the value field, enter 0.
Step 27
In the key field, enter encoder.inputFrameRate.
Step 28
In the value field, enter 0.
Step 29
In the key field, enter encoder.outputResolution.
Step 30
In the value field, enter 1.
Step 31
In the key field, enter encoder.inputResolution.
Step 32
In the value field, enter 0.
Step 33
In the key field, enter encoder.streamType.
Step 34
In the value field, enter 1.
Step 35
In the key field, enter encoder.audioBitRate.
Step 36
In the value field, enter 0.
Step 37
In the key field, enter encoder.h264Profile.
Step 38
In the value field, enter 0.
Step 39
In the key field, enter encoder.averageOutputBitRate.
Step 40
In the value field, enter 2000.
Step 41
In the key field, enter encoder.minimumOutputBitRate.
Step 42
In the value field, enter 2000.
Step 43
In the key field, enter encoder.maximumOutputBitRate.
Step 44
In the value field, enter 2000.
Step 45
Click Ok.
Step 46
Click Apply.
Now you will apply this policy to the IEC.
Step 47
Click Devices.
Step 48
In the center pane, double-click a device’s icon.
Step 49
Click the Policies tab.
Step 50
In the Available policies list, choose the policy created for the document camera.
Step 51
Click the Green Arrow.
The policy now appears in the Applied policies list.
Step 52
Click Apply.
Step 53
Click Close.
Step 54
Now you need to apply the new policy to the IEC. Find the particular IEC device and click the Policies
tab. Select the new policy from the Available policies list. Click the green arrow to move the policy from
the left pane (Available policies) to the right pane (Applied policies). Click Apply to save the policy
enforcement.
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Appendix B
Document Camera Configuration
Reboot IEC from REAC
After you set up the document camera and configure it in the IEM, you need to reboot the IEC that is
connected to that document camera. In REAC, choose the kiosk for that IEC in the Kiosk tab and click
the Restart button.
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