Canon VB-H710F, VB-M700F Installation guide

Canon VB-H710F, VB-M700F Installation guide
Installation Guide
Thank you for purchasing Canon Network Camera VB-H710F/VB-M700F (hereafter referred to as
the camera). The camera is for indoor use only.
Be sure to read “Installation Guide” (this document) and “Operation Guide” (included in the Setup
CD-ROM) before use.
This “Installation Guide” explains the installation method of the camera. Be sure to read the
“Safety Precautions” section for correct use. After reading this Installation Guide, keep it in a
readily accessible location for future reference. The detailed procedures for using this camera
are explained in the “Operation Guide”. Read these guides carefully before using the camera to
ensure correct use.
* For the latest information (firmware and included software, user manuals, operating
environment, etc.), please check our website.
WARNINGTo reduce a risk of fire or electric shock, do not expose this product
to rain or moisture.
External Dimensions
This Installation Guide uses the following marks to indicate important information the
user should know in order to use the product safely. Be sure to observe these items.
VB-H710F/ VB-M700F
Inappropriate handling against the instruction accompanied by
this sign may result in death or serious injury. Be sure to observe
these warnings to ensure safety.
Inappropriate handling against the instruction accompanied
by this sign may result in injury. Be sure to observe these
precautions to ensure safety.
Never try to install the camera yourself. Doing so may result in
unforeseen accidents such as dropping the camera or electric shock.
Check Included Items
This product comes with the following items. If any item is missing, contact the dealer where you
purchased the product.
1. VB-H710F or VB-M700F
4. Installation Guide (This document)
2. Power connector
5. Warranty card
3. Setup CD-ROM
6. Notice
Inappropriate handling against the instruction accompanied by this sign
may result in property damage. Be sure to observe these precautions.
Serial number
MAC Address
© CANON INC. 2014
Printed in Taiwan
Only for European Union and EEA (Norway, Iceland and Liechtenstein)
These symbols indicate that this product is not to be disposed of with your
household waste, according to the WEEE Directive (2012/19/EU), the Battery
Directive (2006/66/EC) and/or national legislation implementing those
If a chemical symbol is printed beneath the symbol shown above, in
accordance with the Battery Directive, this indicates that a heavy metal (Hg
= Mercury, Cd = Cadmium, Pb = Lead) is present in this battery or accumulator at a concentration
above an applicable threshold specified in the Battery Directive.
This product should be handed over to a designated collection point, e.g., on an authorized one-forone basis when you buy a new similar product or to an authorized collection site for recycling waste
electrical and electronic equipment (EEE) and batteries and accumulators. Improper handling of this
type of waste could have a possible impact on the environment and human health due to potentially
hazardous substances that are generally associated with EEE. Your cooperation in the correct
disposal of this product will contribute to the effective usage of natural resources.
For more information about the recycling of this product, please contact your local city office, waste
authority, approved scheme or your household waste disposal service or visit
com/weee, or
When using the camera (for video or audio recording), it is the full responsibility of the user to
protect privacy and avoid any violation of publicity rights. For example, obtain consent to install
the camera in advance if specific buildings or rooms are to be monitored. Canon shall have no
liability whatsoever in this regard.
Legal Notice
In some cases, camera monitoring may be prohibited by law or regulation, the details of which
differ by country or region. Before using the camera, check the laws or regulations of the country
or region where the camera is used.
Contains reference information for operation or additional
Accessories can be purchased separately as necessary.
Audio Compression Method
Audio Communication Method
Audio File Playback*3
Notes on Power Supply
•Only use the dedicated AC Adapter PA-V17/PA-V18 (sold separately) for AC power.
•Do not set any heavy objects on the power cable.
•Do not pull, forcibly bend, scratch, or modify the power cable.
•Do not cover or wrap the AC adapter (sold separately) with cloth or blankets.
This section explains precautions that must be observed when using the camera. If they
are not observed, injury, death and/or property damage may occur. Read the following
information carefully and be sure to observe the precautions.
Fire or electric shock may result.
Be sure to read the user manual for the PA-V17/PA-V18 (sold separately) before use.
Do not install in the following places:
•Places in strong direct sunlight, near heat-generating objects, or subject to high
•Places near fire sources or flammable solvents (alcohol, thinner, fuel, etc.)
•Humid or dusty places
•Places subject to oily smoke or steam
•Places subject to sea air
•Confined or enclosed places
Fire or electric shock may result.
For installation or inspection of this camera, consult the dealer where you purchased
the product.
Privacy Mask
Intelligent Function
•After turning off the power, wait for at least five seconds before turning the power on
again. If the power is turned on again too quickly, the camera may operate poorly.
User Manuals
•Installation Guide (This document)
This guide provides notes on camera installation and explains the main camera
•Operation Guide (Included in the Setup CD-ROM)
This document explains the initial camera settings, Admin Tools settings, viewer operations
and troubleshooting, etc.
Event Trigger Type
Image Upload
Event Notification
Image Cropping Function
On-Screen Display
Daylight Saving Time
Network Terminal*5
LAN x 1 (RJ45, 100Base-TX (auto/full-duplex/half-duplex))
3.5 mm ( 0.14 in.) mini-jack connector (monaural)
Audio Input Terminal
(common for LINE IN & MIC IN) Switch LINE IN/MIC IN in the setting page.
LINE IN x 1 (connect to an amplifier microphone) or
MIC IN x 1 (connect to a microphone w/o amplifier)
Audio Output Terminal 3.5 mm ( 0.14 in.) mini-jack connector (monaural)
LINE OUT x 1 (connect to an amplifier speaker)
Input x 2, Output x 2
External device I/O Terminal
Memory Card
SD Memory Card, SDHC Memory Card, SDXC Memory Card*4 Compatible.
Max. approx. 32 GB
Frame Rate: Max. 1 fps
Operating Environment
Symbols Indicating Camera Model
Power Supply
Camera specific functions will be listed using the icons below.
: VB-H710F
: VB-M700F
Power Consumption
•Do not install in unstable places, places subject to significant vibration or impact, or
places subject to salt damage or corrosive gas, as this may result in malfunction.
Failure to do so may result in the camera falling or other accidents.
•Be careful not to trap your fingers during installation of the camera.
Injury may result.
•Do not install the camera on an unstable or inclined surface.
Malfunction may result.
•Take care not to damage wiring or pipes in the room.
Damage to peripheral items may result.
Precautions for Use
Main Specifications
Image Sensor
Number of Effective Pixels
Scanning Method
Focal Length*1
Viewing Angle
Day/Night Switch
Min. Subject Illumination
Day Mode (color)
Night Mode (monochrome)
Fire or electric shock may result from continued use of the product.
•Do not disassemble or modify the camera.
•Do not damage the connecting cable.
•Do not spill water or other liquid inside the camera, spray the camera with water, or
otherwise make it wet.
•Do not insert foreign objects into the camera.
•Do not use flammable sprays near the camera.
•Do not leave LAN cables, external power supplies or AC adapter (sold separately) power
connectors connected when the camera is not in use for long periods.
•Do not use flammable solvents such as alcohol, paint thinner or benzine when cleaning
the camera.
Shooting Distance (from front of lens)
Shutter Speed
White Balance
Metering Mode
Exposure Compensation
Smart Shade Control
AGC Limit
1/3 type CMOS (primary color filter)
Approx. 2.1 million pixels
Approx. 1.3 million pixels
3x optical (4x digital) zoom lens (electric drive)
3x optical zoom lens (electric drive)
2.8 (W) – 8.4 mm (T)
F1.2 (W) – F2.0 (T)
Horizontal: 112.6° (W) – 36.7° (T)
Vertical: 60.8° (W) – 20.6° (T)
Horizontal: 102.5° (W) – 34.2° (T)
Vertical: 75.6° (W) – 25.6° (T)
Max. 30 Clients + 1 Admin Client
H.264: Max. 10 Clients
Administrator, Authorized user, Guest user (level of control varies depending on user)
Max. 50 user names and passwords registered for authorized users.
User authority (user name and password), Host Access Restrictions (IPv4, IPv6)
SSL/TLS, IPsec (Auto Key Exchange/Manual)
IPv4: TCP/IP, UDP, HTTP, FTP, SNMP (MIB2), SMTP (Client), DHCP (Client), DNS
(Client), ARP, ICMP, POP3, NTP, SMTP authentication, RTSP, WV-HTTP
(Canon proprietary), ONVIF
IPv6: TCP/IP, UDP, HTTP, FTP, SMTP (Client), DHCPv6 (Client)*4, DNS (Client),
ICMPv6, POP3, NTP, SMTP authentication, RTSP, WV-HTTP (Canon
proprietary), ONVIF
G.711 μ-law (64 kbps)
Full-duplex (two-way) Echo cancellation function compliant
Sound Transfer Protocol by Canon
Available (audio files can be played back when an event is triggered by the
intelligent function or external device input.)
Number of registration: Max. 8 places, Number of mask colors: 1 (select from 9 colors)
Max. 20 positions (Preset Tour capable)
Detection Types: moving object detection, abandoned object detection,
removed object detection, camera tampering detection, and passing detection*4
Detection Settings: Max. 15
Volume Detection
External Device Input, Intelligent Function (Video), Intelligent Function (Volume),
FTP/HTTP/SMTP (e-mail)
Temporary storage memory in camera: Max. approx. 5 MB
Max. approx. 4 MB
Frame Rate: Max. 10 fps
HTTP/SMTP (e-mail)
Digital PTZ Cropping sizes: 640 x 360/512 x 288/
384 x 216/256 x 144/128 x 72
“ONVIF” is a trademark of ONVIF Inc.
•This installation should be made by a qualified service person and should conform to
all local codes.
•When installing on a ceiling, make sure the surface is capable of withstanding the total
weight of the camera and mounting bracket and is sufficiently reinforced if necessary.
•Periodically check the parts and screws for rust and to see if they have loosened, in
order to prevent injuries and equipment damage due to falling items.
Temperature: -10°C – +50°C (+14°F – +122°F), Humidity: 5% – 85% (without
PoE: PoE power supply via LAN connector (IEEE802.3af compliant)
AC Adapter: PA-V17/PA-V18 (100 – 240 V AC) (sold separately)
External power source: 24 V AC/12 V DC
When using PoE:
Max. approx. 6.9 W
Max. approx. 5.9 W
When using AC Adapter PA-V17: Max. approx. 8.5 W (100 V AC)
Max. approx. 8.7 W (240 V AC)
Max. approx. 6.9 W (100 V AC)
Max. approx. 6.8 W (240 V AC)
When using AC Adapter PA-V18: Max. approx. 7.5 W (100 V AC)
Max. approx. 7.8 W (240 V AC)
Max. approx. 6.8 W (100 V AC)
Max. approx. 7.0 W (240 V AC)
When using DC:
Max. approx. 7.0 W
Max. approx. 5.7 W
Max. approx. 6.5 W
Max. approx. 5.4 W
When using AC:
(H x W x D) 65 x 80 x 192 mm (2.56 x 3.15 x 7.56 in.)
Approx. 670 g (1.48 lb.) (camera only)
Approx. 700 g (1.55 lb.) (camera only)
*1 (W): maximum wide angle, (T): maximum telephoto
*2 The frame rate may be reduced due to Viewer PC’s specs, the number of clients accessing at the same time,
network loads, image quality setting, type or movement of the subject or other reasons.
*3 A third-party amplifier speaker is necessary.
*4 VB-H710F specific function
*5 Use a category 5 or better LAN cable, 100 m (328 ft.) or less in length.
.3 lux (F1.2, shutter speed 1/30 sec., when smart shade control is off,
0.02 lux (F1.2, shutter speed 1/2 sec., when smart shade control is off,
0.008 lux (F1.2, shutter speed 1/2 sec., when smart shade control is on,
0.25 lux (F1.2, Shutter Speed 1/30 sec., when Smart Shade Control is off)
0.07 lux (F1.2, Shutter Speed 1/8 sec., when Smart Shade Control is off)
0.018 lux (F1.2, Shutter Speed 1/8 sec., when Smart Shade Control is on)
0.015 lux (F1.2, shutter speed 1/30 sec., when smart shade control is off,
0.001 lux (F1.2, shutter speed 1/2 sec., when smart shade control is off,
0.0005 lux (F1.2, shutter speed 1/2 sec., when smart shade control is on,
0.008 lux (F1.2, Shutter Speed 1/30 sec., when Smart Shade Control is off)
0.002 lux (F1.2, Shutter Speed 1/8 sec., when Smart Shade Control is off)
0.001 lux (F1.2, Shutter Speed 1/8 sec., when Smart Shade Control is on)
One-shot AF/Manual/Fixed at infinity
Day Mode: 0.3 m (12 in.) – infinity
Night Mode: 1.0 m (3.3 ft.) – infinity
1, 1/2, 1/4, 1/8, 1/15, 1/30, 1/60, 1/100, 1/120, 1/250, 1/500, 1/1000, 1/2000,
1/4000, 1/8000, 1/10000*4, 1/16000*4 sec.
Auto/Auto (Flickerless)/Auto (Shutter-priority AE)/Manual (Shutter Speed, Aperture,
Auto/Light Source (Daylight Fluorescent/White Fluorescent/Warm Fluorescent/
Mercury Lamp/Sodium Lamp/Halogen Lamp)/Lock (One-shot WB)/Manual
9 levels
7 levels
7 levels (increases the brightness of shaded subjects in a video)
5 levels
Canon AC Adapter PA-V17/PA-V18
Video Compression Method
Video Size
A dedicated AC adapter for this camera.
Video Quality
Frame Rate*2
30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan
Bovenkerkerweg 59, 1185 XB Amstelveen, The Netherlands
192 (7.56)
Unit: mm (in.)
Safety Precautions
Fire or electric shock may result.
80 (3.15)
•If you discover defective conditions such as smoke, strange sounds, heat or strange
odors, immediately stop using the camera and contact your closest dealer.
Notes on Privacy and Publicity Rights Regarding the Use of
Access Control
Encrypted Communications
This symbol indicates important or restricted items. Be sure to
read this section.
Write the serial number and MAC address of the camera (printed on the seal at the top of the
camera) in the field below before storing this Installation Guide in a safe location.
Camera Control
98 (3.86)
Installation Precautions
CautionRequest a professional installer for all camera installation work.
Simultaneous Client Access
80 (3.15)
Network Camera
Symbols Indicating Safety Precautions
65 (2.56)
Max. Frame Rate
I-Frame Interval
JPEG, H.264
JPEG: 1920 x 1080, 960 x 540, 480 x 270, 320 x 240
H.264: 1920 x 1080, 960 x 540, 480 x 270
JPEG: 1280 x 960, 640 x 480, 320 x 240, 160 x 120
H.264: 1280 x 960, 640 x 480, 320 x 240
JPEG, H.264: 5 levels
JPEG: 0.1 – 30 fps
H.264: 1/2/3/5/6/10/15/30 fps
H.264: 10/15/30 fps
1920 x 1080 (when streaming): 30 fps
1280 x 960 (when streaming): 30 fps
0.5/1/1.5/2/3/4/5 sec.
The contents of this guide are subject to change without any prior notice.
Installing the Camera
Mounting bracket
Before installing the camera, set the IP address and other network information on the camera
using the “VB Initial Setting Tool” on the Setup CD-ROM.
For details on how to operate the “VB Initial Setting Tool”, see “Operation Guide”.
Cable (AWG)
MAC address
The camera's unique address. Write the address on the front of this
Installation Guide before installing the camera.
1 Mount the camera to the mounting bracket
Serial number
The camera's serial number. Write the number on the front of this
Installation Guide before installing the camera.
Use the mounting screw holes on the camera to fix the camera to the mounting bracket.
Mounting screw holes
Recommended Power Cables [Reference]
Part Names
Mounting screw holes
•You must consult your retailer or provide the mounting bracket yourself.
( 0.020)
( 0.026)
( 0.032)
( 0.041)
( 0.051)
12 V DC maximum cable length m
24 V AC maximum cable length m
Conductor diameter
Use UL cable (UL-1015 or equivalent) for 12 V DC or 24 V AC wiring.
 AC Adapter
Use the dedicated AC Adapter PA-V17/PA-V18 (sold separately).
•A tripod mounting screw (1/4-20 UNC) will fit the fixing screw hole.
Protection plate
•Be sure to use a mounting bracket with a mounting screw shorter than 5.5 mm (0.22 in.). Using a
mounting bracket with a mounting screw 5.5 mm (0.22 in.) or longer may damage the camera.
Front cover
•The camera does not have a power switch. Connecting and disconnecting the LAN cable (PoE power
supply), AC adapter, or external power supply plug turns the power ON and OFF, respectively.
•When the camera needs to be rebooted, perform the reboot operation from the camera setting page
(see “Operation Guide” > “Setting Page” > “Maintenance”).
2 Connect the cables to the camera
Example installations
Using a ceiling mounting bracket
Using a wall mounting bracket
Power connection terminal
Connect the LAN cable.
If AC Adapter PA-V17/PA-V18 (sold separately) or an external power supply is used, connect
the power connector to the camera.
Connect cables to the external device I/O terminals and audio input/output terminals as
100BT LAN connector
External Device I/O Terminals
Audio output terminal (LINE OUT)
External device I/O terminals consist of two input and output systems each. Viewer can be used
to check external device input status and control output to an external device (see “Operation
Guide” > “Selecting the External Device Output” and “Displaying Event Status”).
External Device I/O Terminals
 External Device Input Terminals (IN1, IN2)
3 Set the camera angle
The blue LED light comes on.
• On: when powered on, during reboot, during normal use
When installation is complete, use the Camera Angle Setting Tool to check the image on the
camera and manually adjust the camera angle. Zoom and focus can be adjusted with the
Camera Angle Setting Tool (see “Operation Guide” > “Camera Angle Setting Tool”).
• Off: when [Turn Off] is selected (see “Operation Guide” > “Setting
Page” > “Installation Conditions”)
* When [Turn Off] is selected, the LED light will come on for several seconds
when the camera is powered on and during reboot.
Reset Switch
Turn on the power while pushing this switch using a sharp object.
Continue to push the switch for 5 seconds or more to restore all
factory settings except for the date and time.
Power connector
SD card cover
LAN cable
Audio input terminal (dual LINE IN and MIC IN)
External device input terminals consist of two sets (IN1, IN2) of two terminals, with the negative
terminals connected to the camera interior GND. Connecting cables to the positive and negative
terminals and opening or closing the circuit notifies the Viewer.
•When connecting sensors and switches, connect terminals that are electrically isolated from the
respective power and GND.
•Do not push the external device I/O terminal button with too much force. Doing so may cause the button
to remain pushed-in.
 External Device Output Terminals (OUT1, OUT2)
External device output terminals consist of two sets (OUT1, OUT2) of two terminals. The sets
have no polarity. Controls from the viewer can be used to open and close the circuit between the
terminals. Using optical couplers, the output terminals are isolated from the camera's internal
Using an SD Memory Card
Using Camera Housing
Open the SD card cover as shown in the diagram to insert or remove the SD memory card.
Firmly shut the SD card cover after inserting or removing the SD memory card.
When using the camera mounted in commercial camera housing, remove the camera's protection
plate to reduce the effects of excess reflections within the housing.
•Remove the lock screw on the front cover and remove the front cover and protection plate. Then
return only the front cover to its original position and fix in place with the lock screw.
Power Connection
Power can be supplied to the camera in the three ways described below.
 PoE (Power over Ethernet)
The camera supports PoE functions. Power can be supplied to the camera by using a LAN cable
to connect it to a PoE HUB that conforms to the IEEE 802.3af standard.
Lock screw
•Check with your dealer for more information about PoE HUB and Midspan technology.
Midspan (a LAN cable power supply device) is a device that, like a PoE HUB, supplies power to the
camera via a LAN cable.
SD card slot
SD card cover
•Some PoE HUBs allow current limits for each port, but applying limits may interfere with performance. If
using this type of PoE HUB, do not limit the operating current.
Protection plate
•Some PoE HUBs have total consumption current limits for ports, which can interfere with performance
when multiple ports are in use. For more information, check the instruction guide for your PoE HUB.
Front cover
•When the camera is connected to a switching HUB, changing the connection while the camera is
operating may cause the HUB learning function to interfere with communication. Do not change the
connection when the camera is operating.
Inserting the card
Push the SD memory card as far as possible into the SD card slot.
Removing the card
Push the SD memory card in all the way until the card slightly pops out. Pinch the card and
Connecting the Camera
•When reattaching the protection plate, face the side with the cutout toward the lens.
•The camera can also be connected to an AC adapter (sold separately) while receiving power from
a PoE HUB. In such cases, the PoE power supply is given priority, and the camera does not use the
power supply from the AC adapter (sold separately). When the PoE power supply is disconnected,
power is supplied automatically from the AC adapter (sold separately).
•Insert the SD memory card before installing the camera.
 External Power Supply
•Make sure the SD memory card is not write-protected.
12 V DC or 24 V AC input can be used.
Connect the included power connector as shown below.
•When using an SD memory card with the camera for the first time, it is recommended to format the card
after inserting it into the camera (see “Operation Guide” > “Setting Page” > “Memory Card”).
Tightening torque: 0.25 N·m
For 12 V DC and 24 V AC input, use a power supply insulated
from 100 V AC.
12 V DC can be connected in a non-polar configuration.
Approx. 5 – 7 mm
(0.20 – 0.28 in.)
Power connector
•The power supply should be within the following voltage range.
•24 V AC: V
oltage fluctuation within ±10% of 24 V AC (50 Hz or
60 Hz ±0.5 Hz or less)
Current supply capacity of at least 1.0 A per camera
•12 V DC: Voltage fluctuation within ±10% of 12 V DC
Current supply capacity of at least 1.5 A per camera
•When using a 12 V DC battery power supply, be sure to connect
resistors of at least 0.5 – 1.0 Ω/20 W in series to the power line.
•For an external power supply, use a double-insulated device.
Adaptive wiring for external device cables
Solid conductor AWG: No. 28 – 22
Conductor size: 0.32 – 0.65 mm ( 0.013 – 0.026 in.)
Cable strip should be approx. 8 – 9 mm (0.31 – 0.35 in.)
Internal controller
The load connected to the output terminals should be within the following rating range.
Rating between output terminals:
Internal Connection Diagram
Maximum voltage 50 V DC
+3.3 V
Continuous load current at or below 100 mA
1 kΩ
10 kΩ
10 kΩ
On resistance: Max. 30 Ω
Input terminal
IN1, IN2
External device
0.1 µF
External device
Output terminal
Audio Input/Output Terminals
Each audio input/output terminal has one input system and one output system.
Connecting the camera to an audio input/output device such as a microphone or a speaker with
an amplifier allows you to send/receive audio through the viewer.
 Audio Input Dual LINE IN/MIC IN (monaural input)
Although the camera has a single audio input system, it supports two types of microphone input:
LINE IN and MIC IN. Before using the audio input, change the [Audio Input] on the Setting Page
(see “Operation Guide” > “Audio Input”). LINE IN is selected by default.
Input terminal: 3.5 mm ( 0.14 in.) mini-jack (monaural)
•Dynamic MIC IN
Input impedance: 1.75 kΩ ±20%
* Supported microphones: Output impedance: 400 Ω – 600 Ω
•Condenser MIC IN
Input impedance (microphone bias resistance): 2.2 kΩ ±20%
Microphone power supply: plug-in power (voltage: 1.8 V)
* Supported microphones: Condenser microphones with plug-in power support
Input level: Max. 1 Vp-p
* Use a microphone with an amplifier.
 Audio Output Terminal LINE OUT (monaural output)
Connect the camera to a speaker with an amplifier. Audio can be sent to the speaker from Viewer.
Output terminal: 3.5 mm ( 0.14 in.) mini-jack (monaural)
Output level: Max. 1 Vp-p
* Use a speaker with an amplifier.
•Using incorrect settings for [Audio Input] may damage the camera and/or microphone. Be sure to
configure the settings correctly.
•Microphone characteristics may affect volume and sound quality.
•Images and audio do not always synchronize properly.
•Audio may be interrupted depending on PC characteristics and network environment.
•Video and audio can be streamed to up to 30 clients. However, audio may be interrupted when
streaming to many clients or using SSL.
•Audio may be interrupted when using antivirus software.
•Connecting and disconnecting the LAN cable interrupts the audio. Use the viewer to reconnect.
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