Switch User Guide for Windows

Switch User Guide for Windows
User Guide
Switch 1.5 User Guide for Windows
Switch User Guide | 147432
February 2015
3
Contents
Preface 7
Copyrights and Trademark Notices 7
Telestream Contact Information 11
Overview 13
Introduction 13
Play License Restrictions 14
Switch Pro Features 15
System Requirements 17
Installing Switch 19
Introduction 19
Installing Switch 19
Windows Error Messages 19
Uninstalling Switch 20
Updating/Activating/Deactivating Switch
Opening Switch 20
Opening Files 23
Introduction 23
Opening Files 23
Opening Secondary Files 23
Opening Recent Files 24
Closing Files 24
Media Playback 25
Introduction
25
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Contents
Play Bar 25
Control Menu 26
Audio Control 28
Inspecting Media 29
Introduction 29
Media Inspector 29
Inspect/Edit Mode Switch 30
Container Tab 31
File Controls 31
Metadata and Secondary Audio/Subtitles
Video Tab 33
Audio Tab 34
Subtitle Tab 35
Time Tab 36
32
Editing Media 39
Introduction 39
Media Inspector 39
Inspect/Edit Mode Switch 41
Container Tab 41
File Controls 41
Metadata and Secondary Audio/Subtitles
Video Tab 43
Audio Tab 46
Subtitle Tab 48
Time Tab 50
42
Exporting Media 53
Introduction 53
Exporting Media 53
Exporting Movies 54
Exporting iTunes Packages 54
Exporting an iTunes Asset Only .itmsp Package 55
Exporting Video Frames 56
Getting Help 57
Introduction 57
Getting Help 57
User Guides 57
Purchasing Switch 58
Customer Support 58
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Contents
Preferences and Updates 61
Introduction 61
Setting Preferences 61
Update 61
License 62
Activating a Serial Number 62
Deactivating a Serial Number 63
Check for Updates 64
Switch Menus 65
File Menu 65
Edit Menu 66
Control Menu 66
Audio Menu 67
View Menu 68
Export Menu 69
Window Menu 69
Help Menu 69
View and Window Controls 71
Introduction 71
View Control 71
Window Controls 73
Reference 75
Supported Codecs, Formats, & Protocols
Acknowledgments 77
Acknowledgments
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Contents
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7
Preface
Copyrights and Trademark Notices
Copyright © 2015 Telestream, LLC. All rights reserved. No part of this publication may
be reproduced, transmitted, transcribed, altered, or translated into any languages
without the written permission of Telestream. Information and specifications in this
document are subject to change without notice and do not represent a commitment
on the part of Telestream.
Telestream, CaptionMaker, Episode, Flip4Mac, FlipFactory, Flip Player, Lightspeed,
ScreenFlow, Switch, Vantage, Wirecast, GraphicsFactory, MetaFlip, and Split-and-Stitch
are registered trademarks and Pipeline, MacCaption, and e-Captioning are trademarks
of Telestream, LLC. All other trademarks are the property of their respective owners.
QuickTime, Mac OS X, and Safari are trademarks of Apple, Inc. Bonjour, the Bonjour
logo, and the Bonjour symbol are trademarks of Apple, Inc.
MainConcept is a registered trademark of MainConcept LLC and MainConcept AG.
Copyright 2004 MainConcept Multimedia Technologies.
Microsoft, Windows NT|2000|XP|XP Professional|Server 2003, Vista, Media Player, Media
Encoder, .Net, Internet Explorer, SQL Server 2005 Express Edition, and Windows Media
Technologies are trademarks of Microsoft Corporation.
Dolby and the double-D symbol are registered trademarks of Dolby Laboratories.
Redistributions of source code must retain the above copyright notice, this list of
conditions and the following disclaimer.
Redistributions in binary form must reproduce the above copyright notice, this list of
conditions and the following disclaimer in the documentation and/or other materials
provided with the distribution.
Neither the name of Diversified Sales and Service, Inc. nor the names of its contributors
may be used to endorse or promote products derived from this software without
specific prior written permission.
THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS “AS
IS” AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT OWNER OR
CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL,
8
Preface
Copyrights and Trademark Notices
EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO,
PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS;
OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY,
WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR
OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF
ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
Other brands, product names, and company names are trademarks of their respective
holders, and are used for identification purpose only.
MPEG Disclaimers
MPEGLA MPEG2 Patent
ANY USE OF THIS PRODUCT IN ANY MANNER OTHER THAN PERSONAL USE THAT
COMPLIES WITH THE MPEG-2 STANDARD FOR ENCODING VIDEO INFORMATION FOR
PACKAGED MEDIA IS EXPRESSLY PROHIBITED WITHOUT A LICENSE UNDER APPLICABLE
PATENTS IN THE MPEG-2 PATENT PORTFOLIO, WHICH LICENSE IS AVAILABLE FROM
MPEG LA, LLC, 6312 S. Fiddlers Green circle, Suite 400E, Greenwood Village, Colorado
80111 U.S.A.
MPEGLA MPEG4 VISUAL
THIS PRODUCT IS LICENSED UNDER THE MPEG-4 VISUAL PATENT PORTFOLIO LICENSE
FOR THE PERSONAL AND NON-COMMERCIAL USE OF A CONSUMER FOR (i) ENCODING
VIDEO IN COMPLIANCE WITH THE MPEG-4 VISUAL STANDARD (“MPEG-4 VIDEO”) AND/
OR (ii) DECODING MPEG-4 VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A
PERSONAL AND NON-COMMERCIAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO
PROVIDER LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE.
ADDITIONAL INFORMATION INCLUDING THAT RELATING TO PROMOTIONAL, INTERNAL
AND COMMERCIAL USES AND LICENSING MAY BE OBTAINED FROM MPEG LA, LLC. SEE
HTTP://WWW.MPEGLA.COM.
MPEGLA AVC
THIS PRODUCT IS LICENSED UNDER THE AVC PATENT PORTFOLIO LICENSE FOR THE
PERSONAL AND NON-COMMERCIAL USE OF A CONSUMER TO (i) ENCODE VIDEO IN
COMPLIANCE WITH THE AVC STANDARD (“AVC VIDEO”) AND/OR (ii) DECODE AVC VIDEO
THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND NONCOMMERCIAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED
TO PROVIDE AVC VIDEO. NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY
OTHER USE. ADDITIONAL INFORMATION MAY BE OBTAINED FROM MPEG LA, L.L.C. SEE
HTTP://WWW.MPEGLA.COM.
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Preface
Copyrights and Trademark Notices
MPEG4 SYSTEMS
THIS PRODUCT IS LICENSED UNDER THE MPEG-4 SYSTEMS PATENT PORTFOLIO LICENSE
FOR ENCODING IN COMPLIANCE WITH THE MPEG-4 SYSTEMS STANDARD, EXCEPT THAT
AN ADDITIONAL LICENSE AND PAYMENT OF ROYALTIES ARE NECESSARY FOR
ENCODING IN CONNECTION WITH (i) DATA STORED OR REPLICATED IN PHYSICAL MEDIA
WHICH IS PAID FOR ON A TITLE BY TITLE BASIS AND/OR (ii) DATA WHICH IS PAID FOR ON
A TITLE BY TITLE BASIS AND IS TRANSMITTED TO AN END USER FOR PERMANENT
STORAGE AND/OR USE. SUCH ADDITIONAL LICENSE MAY BE OBTAINED FROM MPEG LA,
LLC. SEE HTTP://WWW.MPEGLA.COM FOR ADDITIONAL DETAILS.
Limited Warranty and Disclaimers
Telestream, LLC. (the Company) warrants to the original registered end user that the
product will perform as stated below for a period of one (1) year from the date of
shipment from factory:
Hardware and Media—The Product hardware components, if any, including equipment
supplied but not manufactured by the Company but NOT including any third party
equipment that has been substituted by the Distributor for such equipment (the
“Hardware”), is free from defects in materials and workmanship under normal
operating conditions and use.
Software—If software is supplied as part of the product, the software will operate in
substantial conformance with specifications set forth in its product user's guide. The
Company does not warrant that the software will operate uninterrupted or error-free,
will meet your requirements, or that software errors will be corrected.
Warranty Remedies
Your sole remedies under this limited warranty are as follows:
Hardware and Media—The Company will either repair or replace (at its option) any
defective Hardware component or part, or Software Media, with new or like new
Hardware components or Software Media. Components may not be necessarily the
same, but will be of equivalent operation and quality.
Software—If software is supplied as part of the product and it fails to substantially
confirm to its specifications as stated in the product user's guide, the Company shall, at
its own expense, use its best efforts to correct (with due allowance made for the nature
and complexity of the problem) such defect, error or nonconformity.
Software Updates—If software is supplied as part of the product, the Company will
supply the registered purchaser/licensee with maintenance releases of the Company’s
proprietary Software Version Release in manufacture at the time of license for a period
of one year from the date of license or until such time as the Company issues a new
Version Release of the Software, whichever first occurs.
To clarify the difference between a Software Version Release and a maintenance
release, a maintenance release generally corrects minor operational deficiencies
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Preface
Copyrights and Trademark Notices
(previously non-implemented features and software errors) contained in the Software,
whereas a Software Version Release adds new features and functionality. The Company
shall have no obligation to supply you with any new Software Version Release of
Telestream software or third party software during the warranty period, other than
maintenance releases.
Restrictions and Conditions of Limited Warranty
This Limited Warranty will be void and of no force and effect if (i) Product Hardware or
Software Media, or any part thereof, is damaged due to abuse, misuse, alteration,
neglect, or shipping, or as a result of service or modification by a party other than the
Company, or (ii) Software is modified without the written consent of the Company.
Limitations of Warranties
THE EXPRESS WARRANTIES SET FORTH IN THIS AGREEMENT ARE IN LIEU OF ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. No oral
or written information or advice given by the Company, its distributors, dealers or
agents, shall increase the scope of this Limited Warranty or create any new warranties.
Geographical Limitation of Warranty—This limited warranty is valid only within the
country in which the Product is purchased/licensed.
Limitations on Remedies—YOUR EXCLUSIVE REMEDIES, AND THE ENTIRE LIABILITY OF
TELESTREAM, LLC. WITH RESPECT TO THE PRODUCT, SHALL BE AS STATED IN THIS
LIMITED WARRANTY. Your sole and exclusive remedy for any and all breaches of any
Limited Warranty by the Company shall be the recovery of reasonable damages which,
in the aggregate, shall not exceed the total amount of the combined license fee and
purchase price paid by you for the Product.
Damages
TELESTREAM, LLC. SHALL NOT BE LIABLE TO YOU FOR ANY DAMAGES, INCLUDING ANY
LOST PROFITS, LOST SAVINGS, OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES
ARISING OUT OF YOUR USE OR INABILITY TO USE THE PRODUCT, OR THE BREACH OF
ANY EXPRESS OR IMPLIED WARRANTY, EVEN IF THE COMPANY HAS BEEN ADVISED OF
THE POSSIBILITY OF THOSE DAMAGES, OR ANY REMEDY PROVIDED FAILS OF ITS
ESSENTIAL PURPOSE.
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Preface
Telestream Contact Information
Further information regarding this limited warranty may be obtained by writing:
Telestream, LLC.
848 Gold Flat Road
Nevada City, CA 95959
You can call Telestream via telephone at (530) 470-1300.
Telestream Contact Information
To obtain product information, technical support, or provide comments on this guide,
contact us using our web site, email, or phone number.
Table 1. Telestream Contact Information
Resource
Contact Information
Telestream Technical
Support
Web site: www.telestream.net/telestream-support
Telestream, LLC.
Web site: www.telestream.net
Support Email: [email protected]
Sales and Marketing Email: [email protected]
Telestream, LLC.
848 Gold Flat Road
Nevada City, CA. USA 95959
International
Distributor Support
Web site: www.telestream.net
Telestream Technical
Writers
Email: [email protected]
Switch User Guide |147432
See the Telestream Web site for your regional authorized
Telestream distributor.
If you have comments or suggestions about improving
this document, or other Telestream documents—or if
you've discovered an error or omission, please email us.
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Preface
Telestream Contact Information
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Overview
Introduction
Switch is the only media player professionals need to play all their files, inspect their
properties, and make corrections. Switch opens and plays virtually any media file,
displays detailed information about that file, and lets users make changes to the file saving time and ensuring higher accuracy in media inspection.
The built-in inspector displays information about your media such as audio channels,
speaker labels, aspect ratio, clean aperture, bitrate, metadata, encoding formats and
more.
Export mode enables modifications including trim, resize, and crop; changing aspect
ratio; rearranging audio tracks; editing speaker assignments. You can also attach
secondary audio to your video when exporting.
Switch offers consistent, reliable playback, inspection and transcoding using the
trusted technology of Telestream.
When Switch is unlicensed, it watermarks the video by placing the Switch logo in the
upper right portion of the display. The audio is also watermarked with a occasional
message. To remove the watermarks during playback, you must purchase and enter a
valid Switch license serial number and activate it.
Note: Switch will watermark your media when in transcode mode and will truncate it
when in pass-through mode.
Topics

Play License Restrictions

Switch Pro Features

System Requirements
14
Overview
Play License Restrictions
Play License Restrictions
Playback Restrictions:
• Video watermark overlay for DNxHD, HEVC on both Mac and Windows
• Video watermark overlay for MPEG-2 on Windows only
• Audio watermark heard for AC-3 audio
Application Restrictions:
• Can't add secondary subtitle files
• Can't enable caption decoding
• Can't display advanced metadata
Export Restrictions:
• If audio and video are in transcode mode, a watermark is added to the export.
• If either audio or video (or both) are in pass-through mode, export will be truncated
to thirty seconds, or half the duration (if the source is less than thirty seconds).
• If audio and video are in transcode mode, and the source has AC-3 audio, export will
have the audio watermark added.
Only iTunes exports are allowed when video is in transcode mode regardless of license
level. When unlicensed, the truncation/watermark behavior of iTunes exports matches
what is described above. Non-iTunes exports are only allowed when video is in passthrough mode. Audio can be in either pass-through or transcode mode.
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Overview
Switch Pro Features
Switch Pro Features
The table below lists the features of Switch for Playback, Inspection, and Export.
Table 2. Switch Pro Features
Features
Details
Playback
Containers
AAC
AC31
AIFF
AVI (open DML)
AVC (AVC Elementary Stream)
DV
Flash
GXF
HEVC2 (HEVC Elementary Stream)
LXF
MOV3
M1V (MPEG-1 Video Elementary Stream)
M2V (MPEG-2 Video Elementary Stream)
MP3 (MPEG Layer 1,2,3 Audio Elementary Stream)
MP4 (ISO Base Media Format)
MPG (MPEG-1 System Stream)
MPS (MPEG-2 Program Stream)
MTS (MPEG-2 Transport Stream)
MXF (OP-1a; AS02, AS03, AS11)
MXF (OP-Atom)
MXF (OP-1a proxy)
MXF (OP-1b)
SCC4
TIFO
WAV
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Overview
Switch Pro Features
Table 2. Switch Pro Features
Features
Details
Video Codecs
Apple ProRes
DV 25
DVCPro 25
DVCPro 50
DVCPro 100
DVCPro HD
DNxHDX
DNxHR
H.263
H.264
H.2651
JPEG
MPEG-1
MPEG-2
MPEG-4
Uncompressed YUV
Audio Codecs
AAC
AC31
MPEG Audio Layer 1,2,3
Microsoft ADPCM
IMA ADPCM
G.711 aLaw
G.711 uLaw
G.726
PCM3
Captions/Subtitles
Navigation
Step, skip or jump forward/reverse navigation, JKL
playback, command/period stepping, slow motion
playback.
Loop, instant replay navigation
Position display
Frame number / timecode
Inspection
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Overview
System Requirements
Table 2. Switch Pro Features
Features
Details
Video & audio property
inspection
Video and audio formats, bitrates, subsampling, Color
Space, language, duration, frame rate, encoded size,
Clean Aperture, aspect ratio, display size, metadata,
audio tracks and channels, audio sample rates,
secondary audio files, secondary subtitle files
Property pass-through
Yes
Export
Editable properties
Crop, resize, change clean aperture, change pixel aspect
ratio, change colorimetry, down-mix (audio)
Video Encoding Format
support
Apple ProRes
iTunes Asset Preparation
Built-in packaging presets for iTunes store package
System Requirements
OS Version: Windows 7 SP1 and later.
CPU: 2.4 Ghz Core 2 Duo or faster. Any Core i3, i5, or i7
RAM: 2 GB (minimum)
Display: 1280 x 768 or larger, 50 Hz or faster
Graphics:
• Intel GMA X4500 or better
• Any discrete graphics card with support for DirectX 10.0 or better
• 256 MB (minimum)
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Overview
System Requirements
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Installing Switch
Introduction
This section will demonstrate how to install, remove, update, and customize Switch.
Note: Switch installers are available at: www.telestream.net
Topics

Installing Switch
 Uninstalling Switch
 Updating/Activating/Deactivating Switch
 Opening Switch
Installing Switch
To install Switch, follow these steps:
1. Download the installer from the Website at:
http://www.telestream.net/switch/overview.htm
Note: If you have a previous version of Switch installed on your computer, you must
first uninstall it before installing the new version of Switch.
2. Run the installer program and follow the instructions provided.
Windows Error Messages
Here are some possible installation error messages that you might encounter:
.NET Framework is not installed: “Switch requires the .NET Framework 4.0 runtime. Try
installing it before installing Switch."
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Installing Switch
Uninstalling Switch
Attempting to install 64-bit version on 32-bit OS: "Switch requires a 64-bit operating
system. You can not install Switch on this version of Windows."
Media foundation not installer (Windows N or Server without Desktop Experience):
"Switch requires Windows Media Foundation. Try installing the Windows Media Feature
Pack before installing Switch.”
Uninstalling Switch
To uninstall Switch:
1. Select Switch on the list of programs in Control Panel>All Control Panel
Items>Programs and Features, then click Uninstall at the top of the window.
2. The installer asks if you want to repair or remove the existing version. Select
Remove to uninstall the existing version of Switch.
Updating/Activating/Deactivating Switch
To check for software updates, see Update in the Preferences and Updates section.
To activate a serial number for Switch, see Activating a Serial Number in the Preferences
and Updates section.
To deactivate a serial number for Switch, see Deactivating a Serial Number in the
Preferences and Updates section.
Opening Switch
After you have installed Switch (See Installing Switch), you can open Switch by doubleclicking the Switch shortcut icon located on the desktop.
Double-click Switch
shortcut Icon
When Switch opens it displays a welcome screen. You can watch an introductory video,
browse the user guide, visit the Telestream Website, or open a media file. To open a
Switch User Guide | 147432
Installing Switch
Opening Switch
media file, select a recently opened file and click Open. If you do not have any recent
files, or if you want to open another file, click Open Other to navigate to a media file.
Select a recent file
Select help
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Click Open
Click Open Other
Click to exit
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22
Installing Switch
Opening Switch
If you click Open Other, a navigation window displays. Navigate to the location of your
file and click Open.
Navigate to
file location
Click Open
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Opening Files
Introduction
This section presents how to open media files as primary or secondary files (audio and
subtitle files), or open recently accessed files. It also describes how to associate and
close media files.
Topics

Opening Files
 Opening Secondary Files
 Opening Recent Files
 Closing Files
Opening Files
Select File > Open File, (or press the Ctrl + O keys), to open a media file in Switch. When
the Open dialog box displays, navigate to the file you want to open, and click Open.
Click Cancel if you decide to not open any media files.
Opening Secondary Files
You can open a Secondary audio file by selecting File > Open Secondary Audio File, or a
Secondary Subtitle file by selecting File > Open Secondary Subtitle File. When the Open
dialog box displays, navigate to the secondary file you want to open, and click Open.
Click Cancel if you decide to not open a secondary file.
Secondary audio and subtitle files play along with the primary media file you have
open. These are useful for supplying background audio for a video that has no
embedded audio, or for supplying subtitles for a video that has no embedded subtitles.
You can open up to 28 secondary files.
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Opening Files
Opening Recent Files
Note: Unlike SCC files, if you open iTT files (iTunes Time Text files) the captioning
cannot be previewed in Switch. Use MacCaption software to preview captioning
information in iTT files.
Opening Recent Files
You can re-open previously opened media files by selecting File > Open Recent. This
displays a list of your most recently accessed media files. Every time a file is opened or
exported it is entered into the list. You may also (optionally) clear the menu list by
selecting Clear Menu.
Closing Files
To close a file, first select (make active) the media window displaying it, then select
File > Close.
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Media Playback
Introduction
This section presents how to playback media files using Switch. Playback is controlled
using a Play Bar. A complete set of controls are provided through the Control menu.
Topics

Play Bar
 Audio Control
Play Bar
The easiest way to control the playback of your media is through the Switch Play Bar.
The features of the Play Bar are described below.
Play
Bar
Play/Pause
Elapsed Time
Scrubber/Playhead
Time Remaining
Volume Control
Play/Pause Click the play/pause button to play the video; click again to pause it.
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Media Playback
Control Menu
Note: In addition to clicking Play/Pause on the Play Bar, you can also play and pause
by pressing the spacebar. It acts as a toggle between play and pause modes.
Elapsed Time Displays how long the video has been playing. Click the time display to
change display mode: Time, Frame Counter, or Time Code.
Scrubber/Playhead Click and slide to change the location in the video you are
viewing. You can also click on any position in the scrubber timeline to jump the
playhead to that location.
Time Remaining Displays time remaining for the video to play. Display is shown in
either seconds or frames depending on the Elapsed Time display mode (Time, Frame
Counter, or Time Code).
Volume Control Click the speaker icon to mute or un-mute the audio. Click and slide
the bars icon to increase or decrease the volume.
Control Menu
Switch also provides a complete set of playback controls through the Control menu.
The Control menu includes play, rewind, fast and slow motion, jump, skip, and loop
controls.
Play Starts playing your selected media. When a media is playing the Play menu item
changes to Pause. To pause a media, select Pause. Select Play again to restart it.
Play All Starts playing all open media files.
Play Forward Plays your selected media forward at normal or increased speed.
Pressing the “L” key also plays your media forward. Repeated “L” key presses increases
the play speed up to 16x.
Stop Stops forward or backward playing of your media. Pressing the “K” key also stops
media playing. If your media is playing at increased speed when Stop is selected (or the
“K” key is pressed), any new playing of media will be at normal speed (the increased
speed is not remembered).
Play Backward Plays your selected media backward at normal or increased speed.
Pressing the “J” key also plays your media backward. Repeated “J” key presses increases
the play speed up to 16x.
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Media Playback
Control Menu
When a media is playing at increased speed, the speed is displayed in the upper left
corner of the window.
Slow Motion Forward enables you to forward play video at one-half of normal speed.
You can also press the Ctrl+ L keys. If your media is playing in slow motion when Stop is
selected (or the “K” key is pressed), any new playing of media will be at normal speed
(the slow motion is not remembered).
Slow Motion Backward enables you to backward play video at one-half of normal
speed. You can also press the Ctrl+ J keys. If your media is playing in slow motion when
Stop is selected (or the “K” key is pressed), any new playing of media will be at normal
speed (the slow motion is not remembered).
Step Forward Steps forward in the video, one frame at a time. You can also press the
right arrow key to step forward. The L, K, and J keys (Backward, Stop, and Forward)
remain active.
Step Backward Steps Backward in the video, one frame at a time. You can also press
the left arrow key to step backward. The L, K, and J keys (Backward, Stop, and Forward)
remain active.
Skip Forward (1 sec) Moves the video one second ahead. You can also press the
Ctrl+Right Arrow keys.
Skip Forward (10 sec) Moves the video ten seconds ahead. You can also press the
Ctrl+Alt+Right Arrow keys.
Skip Backward (1 sec) Moves the video one second backward. You can also press the
Ctrl+Left Arrow keys.
Skip Backward (10 sec) Moves the video ten seconds backward. You can also press the
Ctrl+Alt+Left Arrow keys.
Next Chapter Enables you to jump to the next chapter location.
Previous Chapter Enables you to jump to the previous chapter location.
Chapters Enables you to jump to a location by selecting a chapter title from a list.
Note: The Chapter menu items (Next Chapter, Previous Chapter, and Chapter) are
only enabled if the video has chapter markers embedded in it. If no chapter markers
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Media Playback
Audio Control
are present, the menu items are grayed out. Chapter markers are sometimes
embedded in longer movie clips to divide sections of the media topically or by edit
points.
Loop When selected, your video plays repeatedly and the movie will play again from
the beginning whenever it reaches the end.
Audio Control
The Audio menu enables you to control playback volume.
Select Increase Volume or Decrease Volume to change the audio volume level, or select
Mute to silence it entirely. You can also mute all non-active media windows by selecting
Mute Inactive Windows. Additionally, you can mute all audio, or just the audio of
selected files, tracks or channels by selecting Mute Files, Mute Tracks, or Mute Channels.
Select Solo Files, Solo Tracks or Solo Channels to mute all but the selected file, track or
channel.
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Inspecting Media
Introduction
Switch allows you to either inspect or edit your media files through a Media Inspector
window. This section presents how to use Switch to inspect media files. (See Editing
Media on how to edit media files).
Topics






Media Inspector
Container Tab
Video Tab
Audio Tab
Subtitle Tab
Time Tab
Media Inspector
The Media Inspector window enables you to inspect or edit your media files. To open
the Media Inspector window, select Window > Show Inspector.
Note: If Hide Inspector is displayed as a menu item, it means that the Media Inspector
is already open.
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Inspecting Media
Media Inspector
The Media Inspector window can also be opened by selecting one of its five tabs from
the Edit menu.
Container tab
Video tab
Audio tab
Subtitles tab
Time tab
The media Inspector window has five Media Inspector tabs: Container, Video, Audio,
Subtitles and Time. There is also a switch that enables you to select either Inspect or
Edit mode.
Container tab
Video tab
Audio tab
Subtitles tab
Time tab
Mode switch
Export menu
Common to all five tabs is an Export menu at the bottom of the inspector window. You
can export your video at any time by selecting one of the menu items: Movie, iTunes
Store Package, or Current Video Frame. This is the same as the Export menu at the top
of the Switch media window.
Inspect/Edit Mode Switch
The Inspect/Edit mode switch enables you to select either Inspect or Edit mode. When
the switch is in Inspect mode, settings cannot be edited -- they can only be inspected
(viewed). When the switch is in Edit mode, settings can be edited. You can export your
media in either mode. See Exporting Media for details on how to export media files.
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Inspecting Media
Container Tab
Container Tab
The Container tab provides a way to inspect the container for your media (name,
location, size, type, etc.). To access the Container tab, open the Media Inspector by
selecting Window > Show Inspector, then click the Container tab.
Container tab
You can also display the Container tab by selecting Edit > Container.
File Controls
Name Displays the filename of your media. To change the file name, consult the Editing
Media section.
Directory Select a location (directory) for your media file from the list displayed in the
drop-down menu.
Size Displays the size of the media file (when known).
Type Displays the container type. To change the container type, consult the Editing
Media section.
Duration Displays the duration of the media file (when known).
Created Displays the date when your media file was created.
Modified Displays the date when your media file was last modified.
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Inspecting Media
Container Tab
Metadata and Secondary Audio/Subtitles
Metadata and Secondary Audio/Subtitles are displayed along with information about
them. To add metadata, secondary audio, or secondary subtitles, see Metadata and
Secondary Audio/Subtitles in the Editing Media section.
To view an embedded DPP file content, select the file name from the list at the bottom
of the Metadata window, then click the gear icon and select Show XML Metadata
Content from the drop-down menu.
Select DPP file name
Click Gear icon
Select Show XML
Metadata Content
The metadata content displays in a window:
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Inspecting Media
Video Tab
Video Tab
The Video tab provides inspection of the video portion of your media (video format,
size, rate, etc.). To access the Video tab, open the Media Inspector by selecting Window
> Show Inspector, then click the Video tab.
Video tab
You can also access the Video tab by selecting Edit > Video.
Format Displays the video format of your media file. To change the format, consult the
Editing Media section.
Bit Rate Displays the video bit rate (when available).
Subsampling Displays the subsampling ratio.
Color Space Displays the Color Space. To change the Color Space, consult the Editing
Media section.
Language Displays the language used in metadata. To change the language, consult
the Editing Media section.
Duration Displays the time duration of the video.
Rate Displays the video rate in FPS (frames per second). To change the rate, consult the
Editing Media section.
Encoded Size Displays the encoded media file and whether it is HD, UHD, SD, etc.
Clean Aperture Displays the Clean Aperture setting. To change Clean Aperture,
consult the Editing Media section.
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Inspecting Media
Audio Tab
Aspect Ratio Displays the aspect ratio. Click the eye icon on the right side to see a
preview the aspect ratio setting. To change the Aspect Ratio, consult the Editing Media
section.
Display Size Displays the size (resolution) of the video after crop, resize, etc. are
applied. Also displays whether the video is HD,UHD, SD, etc.
Video Properties Displays video metadata.
Audio Tab
The Audio tab enables you to inspect the audio portion of your media. This includes
channel, format, bitrate, duration, etc. To access the Audio tab, open the Media
Inspector by selecting Window > Show Inspect, then click the Audio tab. You can also
select Edit > Audio.
Audio tab
Audio settings
Program Displays the type of audio channel (Stereo, 5.1 Audio, etc.). Click the down
arrow on the right to display channel settings. For some channel selections, you can
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Inspecting Media
Subtitle Tab
also change the speaker name. To do this, click on the current speaker name and then
select a new name from the displayed list.
Click arrow
Select a name
Format Displays audio codec used.
Bit Rate Displays the audio bit rate.
Sample Rate Displays the sample audio rate (44.1Khz or 48Khz).
Language Displays the language to use in metadata.
Duration Displays the time duration of the audio.
Subtitle Tab
The Subtitle tab enables you to inspect the subtitling in your media.
Subtitle files are added by opening them from the File > Open Secondary Subtitle File
menu. You can add up to 28 files, but only the subtitles from the first subtitle file are
displayed. Once opened it is associated with the currently open primary video file.
When the subtitle file displays in the subtitle tab list, select it to display its controls. SCC
is the only supported format.
Note: You must have a subtitle at time 00:00:00 in your subtitle file (even if it is just a
blank subtitle) or else your subtitles will be out of sync with your audio.
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Inspecting Media
Time Tab
To access the Subtitle tab, open the Media Inspector by selecting Window > Show
Inspector, then click the Subtitle tab. You can also select Edit >Subtitles.
Subtitle tab
Format Displays the type of subtitling used in your media.
Language Displays which language the subtitles are written in.
Duration Displays the time duration of the subtitles.
Other Displays metadata.
Time Tab
The Time tab enables you to inspect the timing portion of your media (In, Out, Length,
and chapter controls). To access the Time tab, open the Media Inspector by selecting
Window > Show Inspector, then click the Time tab. You can also select Edit > Time.
Time tab
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Inspecting Media
Time Tab
Chapters Displays entry points (chapters) in your media that you have created in
Switch. To change the chapters, consult the Editing Media section.
Note: You can only view the chapter markers you have created in Switch. Chapter
markers resident in the file when opened in Switch will not be visible -- even if they
were previously created using Switch.
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Inspecting Media
Time Tab
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Editing Media
Introduction
Switch allows you to either inspect or edit your media files through a Media Inspector
window. This section presents how to use Switch to edit media files. (See Inspecting
Media on how to inspect media files).
Topics






Media Inspector
Container Tab
Video Tab
Audio Tab
Subtitle Tab
Time Tab
Media Inspector
The Media Inspector window enables you to inspect or edit your media files. To open
the Media Inspector window, select Window > Show Inspector.
Note: If Hide Inspector is displayed as a menu item, it means that the Media Inspector
is already open.
40
Editing Media
Media Inspector
The Media Inspector window can also be opened by selecting one of its five tabs from
the Edit menu.
Container tab
Video tab
Audio tab
Subtitles tab
Time tab
The media Inspector window has five Media Inspector tabs: Container, Video, Audio,
Subtitles and Time. There is also a switch that enables you to select either Inspect or
Edit mode.
Container tab
Video tab
Audio tab
Subtitles tab
Time tab
Mode switch
Export menu
Common to all five tabs is an Export menu at the bottom of the inspector window. You
can export your video at any time by selecting one of the menu items: Movie, iTunes
Store Package, or Current Video Frame. This is the same as the Export menu at the top
of the Switch media window.
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Editing Media
Container Tab
Inspect/Edit Mode Switch
The Inspect/Edit mode switch enables you to select either Inspect or Edit mode. When
the switch is in Inspect mode, settings cannot be edited -- they can only be inspected
(viewed). When the switch is in Edit mode, settings can be edited. You can export your
media in either mode. See Exporting Media for details on how to export media files.
Container Tab
The Container tab provides a way to inspect and edit the container for your media
including information such as: name, location, size, type. To access the Container tab,
open the Media Inspector by selecting Window > Show Inspector, then click the
Container tab.
Container tab
You can also display the Container tab by selecting Edit > Container.
File Controls
Name Displays the filename of your media. (You can change the name of the file when
exporting.)
Directory Select a location (directory) for your media file from the list displayed.
Size Displays the size of the media file (when known).
Type Select the container type by clicking on the double arrow and selecting a type
from the menu.
Duration Displays the duration of the media file (when known).
Created Displays the date when your media file was created.
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Editing Media
Container Tab
Modified Displays the date when your media file was last modified.
Metadata and Secondary Audio/Subtitles
To add metadata, click the associated plus (+) icon and add available metadata (Album,
Artist, Director, Year, etc). To add secondary audio and subtitle files, click the associated
plus (+) icon and navigate to the file you want to add. To remove an added file, select it
and click the minus (-) icon. Click the gear icon to make additional settings.
Click plus icon to add a file
Click minus icon to remove a file
gear icons
Click the Metadata gear icon to open the metadata URL or to display the metadata in
HTML or XML format. Click the Secondary (Audio or Subtitle) gear icon, to copy the URL
of the audio or subtitle file, or to show its location.
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Editing Media
Video Tab
Video Tab
The Video tab provides controls for the video portion of your media. This includes video
format, size, rate, etc. To access the Video tab, open the Media Inspector by selecting
Window > Show Inspector, then click the Video tab.
Video tab
Pull-down menu
Video controls
You can also access the Video tab by selecting Edit > Video.
Video Transcode/Video Pass-Through You can select Video Transcode (use
transcoder) or Video Pass-Through (do not use transcoder) by selecting one of these
from the pull-down menu.
Format Displays the current video format used. When in transcode mode you can
change the format by making a selection from the drop-down menu.
Bit Rate Displays the video bit rate (when available).
Subsampling Displays the subsampling ratio.
Color Space Select the Color space from the drop-down menu.
Language Select a language to use in metadata from the drop-down menu.
Duration Displays the time duration of the video.
Rate Displays the video rate in FPS (frames per second).
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Editing Media
Video Tab
Note: Frame rate changes (beyond those supported as part of deinterlacing) should
be made outside of Switch.
Original Size Displays the original size (resolution) of the video and whether it is HD,
UHD, SD, etc.
Crop The crop tool enables you to use just a selected portion of the visible picture. This
is useful in making the picture frame smaller to fit in a Web window application. It is
also useful for fitting in a 4:3 or 16:9 aspect ratio that is sized smaller than the existing
frame geometry.
To open the cropping controls, click the down arrow. You can crop the visible area of
your media by entering the pixel size you want, or by entering the number of pixels to
crop in each direction of the image (left, right, top, bottom).
Click down arrow
Enter pixel size
Enter cropping values
Resize You can resize the picture (and optionally change the aspect ratio) for devices or
applications. Resize the video by clicking the down arrow to display the control panel
and entering size (resolution) values.
Click down arrow
Select constraints
Enter size values
Select mode
You can set constraints on resizing. Select Maintain Aspect Ratio or Fit To Screen from the
Constraints menu to determine how aspect ratio changes as you resize your video.
Select None to remove all constraints on cropping.
If you have selected Maintain Aspect Ratio, select (from the aspect ratio menu) the
aspect ratio to be used.
Aspect ratio menu
Select an aspect
ratio to be used
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Editing Media
Video Tab
Select a display mode from the Mode menu. Your choices are: Center, Letterbox, Fill,
and Stretch.
Select a
display mode
:
Center: When increasing the dimensions, the video remains the same size and black is
added on all sides as needed to fill in. When decreasing the dimensions, the video is
cropped.
Letterbox: The video is resized both vertically and horizontally so that each axis is less
than or equal to the target dimensions. If one dimension is less than the target
dimension, black is added to fill in.
Fill: Fills the dimensions with video by scaling the video up or down, by cropping the
video, or by adding black as needed to fill.
Stretch: The video is resized to fit the target dimensions, ignoring the aspect ratio. This
may distort the video.
Clean Aperture To set Clean Aperture, click the down arrow on the Clean Aperture
menu. Enter the desired size, left, right, top, and bottom aperture settings.
Aspect Ratio Click the down arrow to open the Aspect Ratio control panel. Select the
aspect ratio type (PAR or DAR) from the Type menu. Select also an aspect ratio from the
Aspect Ratio menu list.
Display Size Displays the size (resolution) of the video after crop, resize, etc. are
applied. Also displays whether the video is HD,UHD, SD, etc.
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Editing Media
Audio Tab
Audio Tab
The Audio tab enables you to inspect and edit the audio portion of your media. This
includes channel, format, bitrate, duration, etc. To access the Audio tab, open the Media
Inspector by selecting Window > Show Inspect, then click the Audio tab. You can also
select Edit > Audio.
Audio tab
Audio controls
Audio Transcode/Audio Pass-Through You can select Audio Transcode (use
transcoder) or Audio Pass-Through (do not use transcoder) by selecting one of these
from the pull-down menu.
Note: When exporting to an iTunes Store Package, If you have selected Feature for the
Asset Type, secondary audio files are included in the exported iTunes package. But if
Preview is selected as the Asset Type, the audio files are not included in the exported
iTunes package.
Click the plus icon to add a track. (Click minus icon to delete a selected track.)
Click plus icon
Click gear icon
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Editing Media
Audio Tab
Note: When creating a Feature iTunes package using Audio Pass-Through, the
secondary audio files will be added separately from the primary asset. When creating a
Preview iTunes package, secondary audio files will be ignored when using Audio PassThrough mode.
Click a track to edit its settings.
Click a track
Edit settings
Program Select a type of audio channel from the Program pull-down menu (Stereo, 5.1
Audio, etc.). Click also the down arrow on the right to display channel settings. For
some channel selections, you can also change the speaker name. To do this, click on the
current speaker name and then select a new name from the displayed list.
Click speaker name
Select a name
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Editing Media
Subtitle Tab
Format To select an audio codec, click the down arrow on the right, then select a
format type from the Format menu. Also select Big or Small Endian.
Click down arrow
Select Format type
Bit Rate Displays the audio bit rate.
Sample Rate Select a sample audio rate from the Sample Rate menu: 44.1Khz or 48Khz.
Language Select the language to use in metadata.
Duration Displays the time duration of the audio.
Subtitle Tab
The Subtitle tab enables you to inspect and edit the subtitling in your media.
Subtitle files are added by opening them from the File > Open Secondary Subtitle File
menu. You can add up to 28 files, but only the subtitles from the first subtitle file are
displayed. Once opened it is associated with the currently open primary video file.
When the subtitle file displays in the subtitle tab list, select it to display its controls. SCC
is the only supported format.
Note: You must have a subtitle at time 00:00:00 in your subtitle file (even if it is just a
blank subtitle) or else your subtitles will be out of sync with your audio.
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Editing Media
Subtitle Tab
To access the Subtitle tab, open the Media Inspector by selecting Window > Show
Inspector or select Edit >Subtitles, then click the Subtitle tab.
Subtitle tab
Select a Subtitle file
Select a language
Format Displays the type of subtitling used in your media.
Language Select which language the subtitles are written in from the Language dropdown menu.
Duration Displays the time duration of the subtitles.
Other Displays metadata.
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Editing Media
Time Tab
Time Tab
The Time tab provides controls for setting the triming and chapter markers. This
includes timing controls (In, Out, and Length) and chapter controls. To access the Time
tab, open the Media Inspector by selecting Window > Show Inspector, or select Edit >
Time, then click the Time tab. Click a plus (+) icon to add a trim or chapters to your
video.
Time tab
Click to add Trim
Click to add Chapters
Trim Lets you choose where a video clip begins and ends by setting trim points.
The time format is: days, hours, minutes, seconds, fractional seconds (or scale)
(hh:mm:ss:fs/scale). You can also enter partial values and have the rest filled in
automatically, such as entering 30 for thirty seconds.
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Editing Media
Time Tab
You can set in and out markers by sliding them in the edit bar below the video. You can
also select a video clip by moving the Play Head to a location in the video and pressing
the “I” key to set the Mark In point, or “O” key to set the Mark Out point. The dark area
between the two markers indicates the selected portion.
Edit bar
In marker
Play Head
Out marker
Note: Cut, Copy, Paste, Delete, and Select All can be used to edit fields in Edit Boxes.
Click the plus icon to create a trim. (Remove a trim by selecting it and clicking the minus
icon.) Click a Go button to move the Play Head to the In or Out point.
Click plus icon to add a trim
Click minus icon to remove a trim
Click Go to move Play Head
Chapters Enables you to create entry points (chapters) in your media. Click the plus
icon to add a chapter. The chapter entry point is created with a picture of the starting
video frame and the timecode location. Click Go to go to that location in your video. To
remove a chapter point, select the chapter point and click the minus icon.
Click plus icon to add a chapter marker
Click minus icon to remove a chapter marker
Click Go to go to chapter marker
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Editing Media
Time Tab
To create a chapter thumbnail which is not the first frame of the chapter, move the
playhead to the frame you want to use, click the plus (+) button to create the chapter,
then adjust the time value to the intended start of the chapter.
Note: Chapters can only be created in files exported as iTunes packages, not in movie
(.mov) files.
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Exporting Media
Introduction
This section shows you how to export media from Switch. Media can be exported as a
movie or as an iTunes package. You can also export selected video frames as single
pictures.
Topics

Exporting Media
 Exporting Movies
 Exporting iTunes Packages
 Exporting Video Frames
Exporting Media
A powerful feature of Switch is the ability to re-encode video and export a new movie
clip for use by other applications and many popular devices (iPhone, iPod etc.). Switch
is also a file transcoding tool. While not having the powerful features of Telestream
Episode or Vantage, Switch is handy for doing quick conversions of all container
formats, audio codecs, and video codecs that are available in QuickTime.
To export media from Switch, select Export, then select the type of export you want:
Movie, iTunes Store Package, or Current Video Frame.
Note: You can re-encode from all QuickTime supported formats, but you cannot
export to all QuickTime supported formats.
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Exporting Media
Exporting Movies
Exporting Movies
To export your media as a movie, select Export > Movie. When the dialog box opens. it
displays the Container, Video, and Audio setup information. You can change any of
these by clicking one of the Edit buttons. Once the settings are correct, click Export.
Click Edit to change settings
Click Export
When the Save dialog box displays, enter a filename for your movie and navigate to the
location where you want to save your movie. Click Save when finished.
Exporting iTunes Packages
To export your media as an iTunes Store Package, select Export > iTunes Store Package.
Note: If the video codec used is not Apple ProRes 422 (HQ), or if you are in Video PassThrough mode, an error message will display. You will also get an error message if the
audio codec is not Linear PCM, or if the audio track is not 16 or 24 bit.
When the dialog box opens. it displays the Container, Video, and Audio setup
information. You can change any of these by clicking one of the Edit buttons. Once the
settings are correct, click Export.
Click Edit to change settings
Click Export
When the dialog box displays, select Asset Type: Feature or Preview. The Feature asset
type embeds the secondary audio into the package, whereas Preview does not. If you
select Preview, select also a Preview Territory. (Preview Territory will remain grayed-out
until Preview is selected.)
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Exporting Media
Exporting an iTunes Asset Only .itmsp Package
Enter your provider name. (The Continue button will remain grayed-out until a provider
name is entered.) Select also a language and locale for Metadata, Spoken language,
and Primary Assets. Click Continue to continue.
Select Asset Type
Enter Provider Name
Select Preview Territory
(if Preview is selected above)
Select Language and Locale
Click Continue
If Switch is not licensed, a warning that the export will be watermarked is displayed.
Click Continue to continue.
Click Continue
When the Save dialog box displays, enter a filename for your movie and navigate to the
location where you want to save your movie. Click Save when finished.
Exporting an iTunes Asset Only .itmsp Package
Switch creates an asset-only .itmsp package, but you still need to enter additional
information via iTunes Connect to complete the .itmsp package.
If you do not have an iTunes Connect Account, you have two options:
1. Take iTunes package created by Switch to an iTunes authorized aggregator for
delivery (https://itunesconnect.apple.com/WebObjects/iTunesConnect.woa/wa/displayAggregators?ccTypeId=7)
2. Apply for an iTunes Account (http://www.apple.com/itunes/working-itunes/sell-content/movie-faq.html)
Assets must meet iTunes Video Specification:
• iTunes requires film to be delivered as ProRes 422 (HQ) at their native frame-rate:
the frame-rate originally captured by the camera’s image sensor.
• Movies are usually either 23.976, 24 or 25 fps. This is often different form the framerate that is found on tape, archived storage, NLE (Non-Linear Editor) projects or
masters for broadcast which are 29.97i (NTSC or 25i (PAL). Consult with iTunes if
the native frame rate is neither 23.976, 24 or 25 fps.
Subtitles must be provided as an iTunes Timed Text (.itt) formatted file.
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Exporting Media
Exporting Video Frames
The following settings are required for iTunes delivery
• ProRes 422 (HQ)
• 4:2:2: color space
• 1920 x 1080 1:1 (square) pixel aspect ratio for HD
Must begin and end with at least one black frame
5.1 audio when available in-addition to the stereo track
Audio source in Linear PCM 16 or 24 bit at 48Khz
Closed Caption or English iTT Subtitle required for distribution in U.S. iTunes Store
SD Assets: User must select the correct Aspect Ratio when SD assets are selected.
Chapters: The first chapter stop must be at 00:00:00. If using a frame-accurate
timecode format, the first chapter stop must be at 00:00:00:00.
Accessibility XML: User must review the XML and make necessary edits to following
asset and accessibility tags. Please refer to the "Vendor Tool Guide” for additional
information.
Asset:
<attribute name="image.textless_master"></attribute>
<attribute name="image.burned_subtitles.locale"></attributes>
<attribute name="image.burned_forced_narrative.locale"></attribute
Accessibility:
<accessibility_info>
<accessibility_role="captions" available=" "/>
<accessibility role=<"captions" available=false" reason_code" "/>
</accessibility info>
Exporting Video Frames
To export a single frame of your media, pause your media and select Export >Current
Video Frame. When the Save dialog box displays, enter a filename for your video frame
then navigate to the location where you want to save your video frame as a picture.
Click Save when finished.
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Getting Help
Introduction
This section presents how to get help using Switch. This includes online help, PDF help
documents, and obtaining customer service support.
Topics

Getting Help
 User Guides
 Purchasing Switch
 Customer Support
Getting Help
To get help using Switch, select the Help menu. This menu enables you to search for
help by topic, open the user guide, purchase Switch, or get customer support help.
User Guides
Select Switch Help to open the online help version of the Switch User Guide, or select
Switch User Guide to open the PDF version of the User Guide.
58
Getting Help
Purchasing Switch
Purchasing Switch
Click Buy to open a browser window of the Telestream product purchasing Web page.
When the Telestream store Web page displays, enter quantity and click Add To Cart to
make your purchase. You will receive a serial number in a confirmation email.
Enter quantity
Click Add To Cart
The Switch Preferences window is also opened so that you can activate your new
purchase. Once you have obtained your product serial number, enter it into the Serial
Number field in the Preferences window, then click Activate.
Enter serial
number
Click Activate
When you have successfully activated Switch, an “All restrictions removed” message
will be displayed.
Customer Support
To report a problem with Switch, first select the window displaying the media file you
want to report, then select Report Problem File in the Help menu.
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Getting Help
Customer Support
When the reporting dialog window opens, click the Report button to send a technical
report of your file to the Telestream support team. Click Cancel to abort this reporting
action.
If your report is successfully sent, a confirming browser window will display. Click
Submit Feedback to open a new support case.
Click Submit Feedback
Select Gather Support Information from the Help menu to collect and send information
about Switch when you encounter problems. When the process finishes collecting
information, enter your support case number and click Reveal.
Enter support case number
Click Reveal
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Getting Help
Customer Support
Support information is gathered and saved in a file to your Windows desktop. A unique
filename is generated. Sending this file to Telestream enables the support team to
diagnose any problems you have reported.
Select Contact Support to open the Switch Support page on the Telestream Website.
Select Visit Switch Website to open the Switch Product page on the Telestream Website.
Select Acknowledgments to open the Acknowledgments page on the Telestream
Website.
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Preferences and Updates
Introduction
Preferences and
Updates
Introduction
This section describes how to set preferences in Switch, how to check for updates, and
how to set services preferences.
Topics

Setting Preferences
– Update
– License

Check for Updates
Setting Preferences
To set preferences in Switch, select Switch > Preferences. The preferences window
enables you to change the update interval and activate/deactivate licenses.
Update
To use Switch Preferences to check for software updates (manually or at scheduled
intervals) follow these steps:
1. Select Switch > Preferences, then click the Update icon.
2. To change the interval at which Switch checks for updates, choose Daily, Weekly,
Monthly or Never from the Check For Updates menu.
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Preferences and Updates
Setting Preferences
3. To check for updates manually, click Check Now.
Click Update
Select interval
Click Check
Now
You can also check for updates by selecting Switch > Check for Updates.
License
When Switch is licensed all of the Switch Pro features are active and all watermarking is
removed.
During unlicensed playback, DNxHD and HEVC/H.265 are watermarked placing a
transparent Switch logo in the upper right portion of the display. No other video
codecs are watermarked during playback. Additionally, an audio watermark in 15
second intervals will be added to all media using Dolby AC-3 audio.
To remove the watermark during playback, you must purchase and enter a valid serial
number and activate it.
All unlicensed video exports are watermarked in transcode mode. Exports are truncated
when either audio and/or video are in pass-through mode. Licensed exports have no
watermark or truncation. Truncation is set at 30 seconds, or half the duration of the
media if less than 30 seconds long.
Activating or deactivating a license while a video is open will cause the video display to
change accordingly and immediately.
Activating a Serial Number
If your computer is connected to the Internet and you purchased an upgrade via the
Telestream Store online, use the email receipt (which contains your serial number) to
manually activate Switch. Manual activation is also used for activating a serial number
in Switch on another PC.
To enable the upgraded features, or activate additional copies of Switch, you must have
access to the Internet. Your serial number must be manually entered to activate the
features purchased.
Note: If your computer does not have Internet access, do not use this process.
Instead, use a separate computer with Internet access to open the Manual Activation
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Preferences and Updates
Setting Preferences
Guide on the Telestream Web site (www.telestream.net/pdfs/user-guides/
Manual_Activation_Guide.pdf). This is a step-by-step guide to manually activate Switch.
1. Select Switch > Preferences, click the License icon, enter your serial number, then
click Activate. (When the serial number is entered correctly, the Activate button is
enabled.)
Click License
Enter serial
number
Click Activate
Enter the serial number exactly as it exists in your email receipt. It is best to copy and
paste the serial number to avoid typing mistakes. When typing it in, be sure to enter
only zeros (no letter O's), capitalize all letters, and include all hyphens. The Telestream
Store is contacted and the serial number for your computer is activated.
Note: If you experience problems activating, contact Telestream Customer Support
at: [email protected] or 877-681-2088.
Deactivating a Serial Number
A Switch serial number can only be active on one computer at a time. But, you can
enter it on multiple computers (see Activating a Serial Number), making it available on
all of them. Before activating Switch on a different computer, you must deactivate
where ever it is currently activated. In other words, you can deactivate it and then
activate it elsewhere as needed. This makes the use of the serial number more flexible,
and avoids unnecessarily purchasing extra licenses.
To deactivate a Switch serial number, Select Switch > Preferences, click the License icon,
then click Deactivate.
Click License
Click Deactivate
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Preferences and Updates
Check for Updates
When you deactivate your serial number on your computer, it must have Internet
access. Deactivation enables you to activate this same serial number on another
computer. You can also change licensing by clicking Change and entering a different
serial number.
Check for Updates
To check for the latest Switch updates, select Switch > Check for Updates. This selection
directs you to the Update tab in Switch preferences. (See Update in the Setting
Preferences section for details.)
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Switch Menus
Introduction
Switch has eight menus that provide access to all its controls and features. This section
describes the functionality of each menu item in Switch.
Switch menus
Topics

File Menu

Edit Menu

Control Menu

Audio Menu

View Menu

Export Menu

Window Menu

Help Menu
File Menu
Open Displays the Open dialog window for opening a media file.
Open Secondary Audio File Opens a Secondary Audio files that plays along with the
currently open primary media file.
Open Secondary Subtitle File Opens a Secondary Subtitle files that plays along with
the currently open primary media file.
Open Recent Displays the most recently accessed media files. Every time a file is
opened or saved it is entered into this list.
Close Window Closes the currently active media file window.
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Switch Menus
Edit Menu
Preferences Opens the Switch Preferences window.
Exit Exits Switch.
Edit Menu
Undo Reverses your last change in Switch. Switch offers an unlimited number of undo
actions (within computer memory limitations). Undo information is stored on a perwindow basis. Also, if you close window then reopen it, your undo information is lost.
Undo does not undo edit actions.
Redo Reverses your last undo action. Switch offers an unlimited number of redo
actions (within computer memory limitations). Redo information is stored on a perwindow basis. Also, if you close window then reopen it, your redo information is lost.
Redo does not re-do edit actions.
Cut Copies (and removes) the selection and stores it on the clipboard allowing you to
paste it into a selected target.
Copy Copies (but does not remove) the selection and stores it on the clipboard
allowing you to paste it into a selected target.
Paste Duplicates the content in the clipboard into the currently selected location.
Media is placed in the clipboard using Cut and Copy.
Select All Selects all items in the currently active window.
Container Opens the Container tab in the Media Inspector window.
Video Opens the Video tab in the Media Inspector window.
Audio Opens the Audio tab in the Media Inspector window.
Subtitles Opens the Subtitles tab in the Media Inspector window.
Time Opens the Time tab in the Media Inspector window.
Set Mark In Sets the Mark In location in your media file.
Set Mark Out Sets the Mark Out location in your media file..
Control Menu
Play/Pause Plays the selected media file. When playing, the word Pause is displayed
and when selected causes the media to stop playing. When paused, the word Play is
displayed.
Play All Plays all open media files.
Play Forward Causes the selected media to progressively (each time selection is made)
play faster in forward direction.
Stop Causes the selected media to stop playing.
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Switch Menus
Audio Menu
Play Backward Causes the selected media to progressively (each time selection is
made) play faster in backward direction.
Note: Play Backward, Stop, and Play Forward are controlled by keyboard shortcuts J, K,
and L (key presses), respectively.
Slow Motion Forward Places the currently playing media into forward slow motion
mode. Slow motion can also be started while paused.
Slow Motion Backward Places the currently playing media into backward slow motion
mode. Slow motion can also be started while paused.
Step Forward Moves selected media forward one frame.
Step Backward Moves selected media backward one frame.
Skip Forward (1 or 10 sec) Moves selected media forward one or ten seconds.
Skip Backward (1 or 10 sec) Moves selected media backward one or ten seconds.
Next Chapter Moves media to the next chapter.
Previous Chapter Moves media to the previous chapter.
Chapters Displays list of chapters. Moves media to selected chapter.
Jump To End Moves current location in media to last frame. If the media is playing, it
will continue playing. If it is paused, it will continue to be paused.
Jump To Start Moves current location in media to first frame. If the media is playing, it
will continue playing. If it is paused, it will continue to be paused.
Loop When checked (selected), media loops back to start when end is reached.
Audio Menu
Increase Volume Turns the media volume up.
Decrease Volume Turns the media volume down.
Mute Mutes the media audio.
Mute Inactive Windows Mutes all inactive windows (active window remains
unmuted).
Mute Files Mutes all audio tracks in the selected file.
Mute Tracks Displays a list of tracks. Select a track to mute.
Mute Channels Displays a list of channels. Select a channel to mute.
Solo Files Solos all audio tracks in the selected file.
Solo Tracks Displays a list of tracks. Select a track to solo (all others are muted).
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Switch Menus
View Menu
Solo Channels Displays a list of channels. Select a channel to solo (all others are
muted).
View Menu
Enter Full Screen Cause the active media window to display full screen. To return to
original window size, press the Escape key.
Half Size Changes the size of the selected media to half of its actual size.
Actual Size Changes the size of the selected media to its actual size.
Double Size Changes the size of the selected media to twice its actual size.
Fit to Screen Changes the size of the selected media to the max size of the screen.
Increase Size Increases the size of the selected media.
Decrease Size Decreases the size of the selected media.
Time Display Changes the time display on the selected media.
Enable Closed Captions Enables decoding of embedded captioning.
Subtitle Source Enables you to select a subtitle source.
Show/Hide Gutters Displays or hides (toggle action) the gutters on the active media
window.
Pixel Aspect Ratio When checked, uses the Aspect Ratio selected on the video tab in
the Media Inspector window. Otherwise the aspect ratio is 1:1.
Video tab
Aspect Ratio
selection
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Switch Menus
Export Menu
Export Menu
Movie Exports media file as a movie.
iTunes Store Package Exports media file as an iTunes package.
Current Video Frame Exports currently selected frame as a picture.
Window Menu
Show/Hide Inspector Shows and hides the Media Inspector window.
Show/Hide Audio Meters Displays the Audio Meters. Close the Audio Meters by
clicking the X in the upper left corner of the window.
Show/Hide Progress Window Displays the Export Progress window. Close the Export
Progress window by clicking the X in the upper left corner of the window.
Help Menu
Switch Help Opens the online help version of the Switch User Guide.
Switch User Guide Opens the PDF version of the Switch User Guide.
Buy Enables you to purchase Switch online.
Report Problem File Opens a reporting dialog window. Click Report to send a report
of your file to the Telestream support team. Click Cancel to abort.
Gather Support Information Gathers support information and enables you to save a
file with this information to your PC desktop. A unique filename is generated. Sending
this file to Telestream enables the support team to diagnose any problems you have
reported. Click Reveal when finished.
Enter support case number
Click Reveal
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Switch Menus
Help Menu
Contact Support Opens the Switch Support page on the Telestream Website.
Visit Switch Website Opens the Switch Product page on the Telestream Website.
Acknowledgments Opens the Acknowledgments page on the Telestream Website.
About Displays the Switch About window.
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View and Window
Controls
Introduction
This section presents how to control how Switch is displayed (viewed) and how to
manage Switch windows.
Topics

View Control
 Window Controls
View Control
The Switch View menu provides a number of viewing controls that adjust the size and
manner of the selected window.
Selecting Enter Full Screen causes the selected window to expand to the full display of
your monitor. To return to the window view, press the Escape key
Select Half Size to make the size of the selected media half of its actual size, or select
Actual Size to restore it.
Note: Actual Size is a combination of the dimensions of the video essence in the file,
the aperture mode, any scale edits, any crop edits, and any rotation edits.
Select Double Size to change the size of the selected media to twice its actual size. Fit to
Screen changes it to the max size of the screen. Use Increase and Decrease Size to make
the selected media incrementally larger or smaller.
Time Display changes the format of the time displayed in the Play Bar (see Play Bar).
Select Time to display the elapsed time of the media in hours and minutes (03:47).
Select Frame Counter to display it in frames (870 F). The trailing F indicates Frame
Counter mode. Select Time Code to display the elapsed time using a format of
hh:mm:ss:ff (03:34:17:05).
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View and Window Controls
View Control
You can also change the time display format by clicking on the time display in the Play
Bar.
Play
Bar
Click time display
Enable Closed Captions enables the decoding of embedded closed captions in the
primary source file. If there is no secondary subtitle files added to the inspector, the
Subtitle Source menu will be disabled as long as this option is disabled. From a user
interface perspective, this will enable both the Subtitle Source menu and the Closed
Caption submenu so that the caption track can be selected.
The Subtitle Source menu is disabled unless the user has enabled closed caption
decoding, or a secondary subtitle file is added. If a secondary subtitle file is added to
the inspector, this menu is enabled and the subtitle track from the secondary subtitle
file is added to this menu. You can still select None to prevent any subtitles from
displaying, even though this menu is enabled and secondary subtitles have been
added to the inspector.
Show/Hide Gutters shows (or hides) the non-displayed portion of a cropped display.
Gutters
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View and Window Controls
Window Controls
Select (check) Pixel Aspect Ratio to use the aspect ratio that has been selected on the
Video tab in the Media Inspector window. Otherwise (unchecked) the aspect ratio is
1:1.
Video tab
Aspect Ratio
selection
Window Controls
To access various window controls, select the Switch Window menu.
Use Show/Hide Inspector to display (or hide) the Media Inspector window. Show/Hide
Audio Meters displays the audio meters. Select Show/Hide Export Progress to display the
Export Progress window. To close either the Audio Meters window or the Export
Progress window, click the X in the upper left corner of the window.
All currently open windows are listed at the bottom of the menu. Selecting a listed
window makes it the active window.
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View and Window Controls
Window Controls
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Reference
Introduction
This section provides important reference information including supported codecs and
formats, and network protocols.
Topics

Supported Codecs, Formats, & Protocols
Supported Codecs, Formats, & Protocols
The following audio and video codecs and general file formats can be processed in
Switch.
Note: Switch can play all codecs, formats, and protocols provided by QuickTime
including uncompressed 4:2:2 10-bit (v210) and Apple ProRes 4444 XQ. Switch for
Windows exports Apple ProRes 422 (HQ) within iTunes Store Package only.
Table 3. Switch Pro Supported Formats
Format
Playback Video Playback Audio Export Video Export Audio
QuickTime (MOV)
AVC, AVC-Intra,
DNxHD, JPEG2,
MPEG-21,
MPEG-4, Apple
ProRes, XDCAM
AAC, AC3,
MPEG, PCM3
ISO Base Media Format
(MP4)
AVC, HEVC
AAC, AC3, PCM3
MPEG-2 Program Stream
(MPS)
AVC, MPEG-21
AC3, MPEG,
PCM3
Apple ProRes PCM3
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Reference
Supported Codecs, Formats, & Protocols
Table 3. Switch Pro Supported Formats
Format
Playback Video Playback Audio Export Video Export Audio
MPEG-2 Transport Stream
(MTS)
AVC, MPEG-21
AAC, AC3,
MPEG, PCM
PCM3
Windows Audio (WAV)
SMPTE 379 OP-1a (MXF)
AVC, AVC-Intra,
DNxHD, DV,
HDV, IMX,
MPEG-2,
XDCAM
AAC, PCM3,
331M
SMPTE 360 Generic
Exchange (GXF)
AVC-Intra, DV,
MPEG-21
PCM3
Scenarist Closed Caption
(SCC)
SCC4
1 Generic MPEG-2 ('mp2v') is supported for playback and pass through only. Constrained MPEG-2 types
(IMX, HDV, XDCAM) are supported for encoding.
2 Photo JPEG is supported, Motion JPEG (A and B) will be supported in a future release.
3 PCM 16-, 20- and 24-bit signed integer (little and big endian) support only.
4 Export of .scc files is currently only supported through iTunes Package export
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Acknowledgments
Acknowledgments
Acknowledgments
Acknowledgments
Portions of this software may utilize the following copyrighted material, the use of
which is hereby acknowledged:
x264 The product is manufactured by Telestream, LLC under license from x.264 LLC
Main Concept © 2013 Rovi Corporation. All rights reserved. MainConcept is a
subsidiary of Rovi Corporation.
Apple QuickTime, MacOS X, and Safari are trademarks of Apple, Inc. Bonjour, the
Bonjour logo, and the Bonjour symbol are trademarks of Apple, Inc.
Matt Gemmell Includes MAAttachedWindow code by Matt Gemmell.
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Acknowledgments
Acknowledgments
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Index
A
Activating a Serial Number 62
Aspect Ratio 34, 45
Audio Control 28
Audio Format 35, 36, 48, 49
Audio program 34, 47
Audio Tab 34, 46
Audio Transcode 46
C
Chapters 37, 51
Clean Aperture 33, 45
Closing Files 24
Color Space 33, 43
Container Tab 31, 41
Copyright notice 7
Cropping 44
D
Deactivating a Serial Number 63
E
Elapsed Time 26
Exporting
Media 53
Exporting iTunes 54
Exporting Media 53
Exporting Movies 54
F
File Menu 65
80
Index
G
Getting Help 57
H
Help Menu 69
I
Installation 19
J
Jump 27
M
Media Inspector 29, 39
Menu
Edit 66
MPEG disclaimers 8
O
Opening a File 23
Opening Recent Files 24
Opening SecondaryFiles 23
P
Pixel Aspect Ratio 73
Play Bar 28
Play/Pause 25
Preferences
General 61
License 62
Update 61
R
Resize 44
S
Scrubber 26
Secondary Audio/Subtitles 32, 42
Serial Number
Activating 20
Deactivating 20
Slow Motion 27
Starting Switch 20
Step Forward/Backward 27
Subtitle Tab 35, 48
Subtitling 35, 48
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Index
Supported Codecs, Formats, & Protocols 75
Switch Menus 65
T
Telestream
Contacting 11
International 11
Time Tab 36, 50
Trademark notices 7
Trimming 50
U
Uninstalling 20
Updates
Checking for 20
V
Video Frames 56
Video Tab 33, 43
View Control 71
W
Warranty and Disclaimers 9
Window Controls 73
Window Menu 69
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82
Index
Switch User Guide | 147432
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