Service Manual - Buy parts and accessories
LED TV
Chassis : U8DB
Model : UN32H6350AF
UN40H6350AF
UN48H6350AF
UN50H6350AF
UN55H6350AF
UN60H6350AF
UN65H6350AF
SERVICE
LED TV
Manual
Contents
1. Precautions
2. Product specifications
3. Disassembly and Reassembly
4. Troubleshooting
5. Wiring Diagram
UN**H6350AF
Contents
1. Precautions ...................................................................................................................1-1
1-1. Safety Precautions ..............................................................................................................1-1
1-1-1. Warnings...................................................................................................................1-1
1-1-2. Servicing the LED TV ...............................................................................................1-1
1-1-3. Fire and Shock Hazard .............................................................................................1-1
1-1-4. Product Safety Notices .............................................................................................1-2
1-2. Servicing Precautions ..........................................................................................................1-3
1-2-1. General Servicing Precautions .................................................................................1-3
1-3. Static Electricity Precautions ...............................................................................................1-4
1-4. Installation Precautions .......................................................................................................1-5
2. Product Specifications.................................................................................................2-1
2-1. Product information .............................................................................................................2-1
2-2. Product specification ...........................................................................................................2-3
2-2-1. Detailed Specifications .............................................................................................2-3
2-2-2. Feature & Specifications ...........................................................................................2-7
2-3. Accessories .........................................................................................................................2-8
2-4. Viewing the Functions .........................................................................................................2-9
3. Disassembly and Reassembly ....................................................................................3-1
3-1. Disassembly and Reassembly ............................................................................................3-1
4. Troubleshooting ...........................................................................................................4-1
4-1. Troubleshooting ...................................................................................................................4-1
4-1-1. Previous Check ........................................................................................................4-1
4-1-2. Simple flow chart of malfunction ...............................................................................4-3
4-2. How to Check Fault Symptom .............................................................................................4-4
4-2-1. NO Power .................................................................................................................4-4
4-3. Factory Mode Adjustments ..................................................................................................4-7
4-3-1. Detail Factory Option ................................................................................................4-7
4-3-2. Entering Factory Mode .............................................................................................4-9
4-3-3. Factory Data ...........................................................................................................4-10
4-4. White Balance ...................................................................................................................4-24
4-4-1. Calibration ..............................................................................................................4-24
4-4-2. Service Adjustment .................................................................................................4-24
4-4-3. Adjustment ..............................................................................................................4-25
4-5. RS-232C ............................................................................................................................4-26
4-6. AV Control Tabe .................................................................................................................4-27
4-7. Software Upgrade..............................................................................................................4-33
4-7-1. How to Check the Software Version .......................................................................4-33
4-7-2. How to Upgade Software ........................................................................................4-34
5. Wiring Diagram .............................................................................................................5-1
5-1. Wiring Diagram ....................................................................................................................5-1
5-2. Connector ............................................................................................................................5-6
5-3. Connector Functions ...........................................................................................................5-9
This Service Manual is a property of Samsung Electronics Co.,Ltd.
© 2014 Samsung Electronics Co.,Ltd.
Any unauthorized use of Manual can be punished under applicable
International and/or domestic law.
All rights reserved.
Printed in Korea
1. Precautions
1. Precautions
1-1. Safety Precautions
Follow these safety, servicing and ESD precautions to prevent damage and to protect against potential hazards such as
electrical shock.
1-1-1. Warnings
For continued safety, do not attempt to modify the circuit board.
WARNING
Disconnect the AC power and DC power jack before servicing.
1-1-2. Servicing the LED TV
1. When servicing the LED TV, Disconnect the AC line cord from the AC outlet.
2. It is essential that service technicians have an accurate voltage meter available at all times. Check the calibration of this
meter periodically.
1-1-3. Fire and Shock Hazard
Before returning the monitor to the user, perform the following safety checks:
1. Inspect each lead dress to make certain that the leads are not pinched or that hardware is not lodged between the
chassis and other metal parts in the monitor.
2. Inspect all protective devices such as nonmetallic control knobs, insulating materials, cabinet backs, adjustment and
compartment covers or shields, isolation resistorcapacitor networks, mechanical insulators, etc.
3. Leakage Current Hot Check:
(READING SHOULD)
NOT BE ABOVE 0.5mA
DEVICE
UNDER
TEST
LEAKAGE
CURRENT
TESTER
TEST ALL
EXPOSED METAL
SURFACES
2-WIRE CORD
ALSO TEST WITH
PLUG REVERSED
(USING AC ADAPTER
PLUG AS REQUIRED)
EARTH
GROUND
Do not use an isolation transformer during this test.
WARNING
Use a leakage current tester or a metering system that complies with American National Standards
Institute (ANSI C101.1, Leakage Current for Appliances), and Underwriters Laboratories (UL
Publication UL1410, 59.7).
4. With the unit completely reassembled, plug the AC line cord directly into a 120V AC outlet. With the unit’s AC switch first
in the ON position and then OFF, measure the current between a known earth ground (metal water pipe, conduit, etc.)
and all exposed metal parts, including: metal cabinets, screwheads and control shafts.
The current measured should not exceed 0.5 milliamp.
Reverse the power-plug prongs in the AC outlet and repeat the test.
1-1
1. Precautions
1-1-4. Product Safety Notices
Some electrical and mechanical parts have special safetyrelated characteristics which are often not evident from visual
inspection. The protection they give may not be obtained by replacing them with components rated for higher voltage,
on schematics and parts lists. A substitute
wattage, etc. Parts that have special safety characteristics are identified by
replacement that does not have the same safety characteristics as the recommended replacement part might create
shock, fire and/or other hazards. Product safety is under review continuously and new instructions are issued whenever
appropriate.
1-2
1. Precautions
1-2. Servicing Precautions
An electrolytic capacitor installed with the wrong polarity might explode.
WARNING
CAUTION
Before servicing units covered by this service manual, read and follow the Safety Precautions section of
this manual.
If unforeseen circumstances create conflict between the following servicing precautions and any of the
safety precautions, always follow the safety precautions.
NOTE
1-2-1. General Servicing Precautions
1. Always unplug the unit’s AC power cord from the AC power source and disconnect the DC Power Jack before
attempting to: (a) remove or reinstall any component or assembly, (b) disconnect PCB plugs or connectors, (c) connect
a test component in parallel with an electrolytic capacitor.
2. Some components are raised above the printed circuit board for safety. An insulation tube or tape is sometimes used.
The internal wiring is sometimes clamped to prevent contact with thermally hot components. Reinstall all such elements
to their original position.
3. After servicing, always check that the screws, components and wiring have been correctly reinstalled. Make sure that
the area around the serviced part has not been damaged.
4. Check the insulation between the blades of the AC plug and accessible conductive parts (examples: metal panels, input
terminals and earphone jacks).
5. Insulation Checking Procedure: Disconnect the power cord from the AC source and turn the power switch ON. Connect
an insulation resistance meter (500 V) to theblades of the AC plug. The insulation resistance between each blade of the
AC plug and accessible conductive parts (see above) should be greater than 1 megohm.
6. Always connect a test instrument’s ground lead to the instrument chassis ground before connecting the positive lead;
always remove the instrument’s ground lead last.
1-3
1. Precautions
1-3. Static Electricity Precautions
Some semiconductor (solid state) devices can be easily damaged by static electricity. Such components are commonly
called Electrostatically Sensitive Devices (ESD). Examples of typical ESD are integrated circuits and some field-effect
transistors. The following techniques will reduce the incidence of component damage caused by static electricity.
1. Immediately before handling any semiconductor components or assemblies, drain the electrostatic charge from your
body by touching a known earth ground. Alternatively, wear a discharging wrist-strap device. To avoid a shock hazard,
be sure to remove the wrist strap before applying power to the monitor.
2. After removing an ESD-equipped assembly, place it on a conductive surface such as aluminum foil to prevent
accumulation of an electrostatic charge.
3. Do not use freon-propelled chemicals. These can generate electrical charges sufficient to damage ESDs.
4. Use only a grounded-tip soldering iron to solder or desolder ESDs.
5. Use only an anti-static solder removal device. Some solder removal devices not classified as “anti-static” can generate
electrical charges sufficient to damage ESDs.
6. Do not remove a replacement ESD from its protective package until you are ready to install it. Most replacement ESDs
are packaged with leads that are electrically shorted together by conductive foam, aluminum foil or other conductive
materials.
7. Immediately before removing the protective material from the leads of a replacement ESD, touch the protective material
to the chassis or circuit assembly into which the device will be installed.
Be sure no power is applied to the chassis or circuit and observe all other safety precautions.
CAUTION
8. Minimize body motions when handling unpackaged replacement ESDs. Motions such as brushing clothes together, or
lifting your foot from a carpeted floor can generate enough static electricity to damage an ESD.
1-4
1. Precautions
1-4. Installation Precautions
1. For safety reasons, more than a people are required for carrying the product.
2. Keep the power cord away from any heat emitting devices, as a melted covering may cause fire or electric shock.
3. Do not place the product in areas with poor ventilation such as a bookshelf or closet. The increased internal temperature
may cause fire.
4. Bend the external antenna cable when connecting it to the product. This is a measure to protect it from being exposed
to moisture. Otherwise, it may cause a fire or electric shock.
5. Make sure to turn the power off and unplug the power cord from the outlet before repositioning the product. Also check
the antenna cable or the external connectors if they are fully unplugged. Damage to the cord may cause fire or electric
shock.
6. Keep the antenna far away from any high-voltage cables and install it firmly. Contact with the highvoltage cable or the
antenna falling over may cause fire or electric shock.
7. When installing the product, leave enough space (0.4m) between the product and the wall for ventilation purposes.
A rise in temperature within the product may cause fire.
8. If an equipment is provided with a replaceable battery, and if replacement by an incorrect type could result in an
explosion (for example, with some lithium batteries), the following applies:
CAUTION
•
Risk of explosion if battery is replaced by an incorrect type dispose of used batteries according to
the instructions.
•
Do not dispose of batteries in a fire.
•
Do not short circuit, disassemble or overheat the batteries.
•
Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent
type.
•
Do not be exposed to excessive heat such as sunshine, fire or the like.
1-5
2. Product specifications
2. Product Specifications
2-1. Product information
Model
UN**H6350AF
W
Front View
H
* W : Width H : High D : Depth
D
Detail View
Black
Front Color
Body
721.4 X 431.8 X 62.9 mm
With stand
721.4 X 501.6 X 264.8 mm
Body
906.6 X 536.1 X 63.1 mm
With stand
906.6 X 604.9 X 264.8 mm
Body
1075.1 X 630.9 X 63.5 mm
With stand
1075.1 X 711.2 X 306.9 mm
Body
1116.8 X 654.4 X 63.7 mm
With stand
1116.8 X 733.5 X 306.9 mm
Body
1230.6 X 718.4 X 64.0 mm
With stand
1230.6 X 800.0 X 306.9 mm
Body
1365.0 X 797.4 X 64.4 mm
With stand
1365.0 X 874.4 X 306.9 mm
Body
1454.5 X 846.3 X 70.9 mm
With stand
1454.5 X 932.6 X 375.3 mm
32"
40"
48"
Dimensions
(W x H x D)
50"
55"
60"
65"
2-1
2. Product specifications
Model
UN**H6350AF
Body
5.1 kg
With stand
6.1 kg
Body
8.0 kg
With stand
9.1 kg
Body
11.3 kg
With stand
12.9 kg
Body
12.8 kg
With stand
14.4 kg
Body
15.8 kg
With stand
17.4 kg
Body
23.5 kg
With stand
25.5 kg
Body
25.5 kg
With stand
28.1 kg
32"
40"
48"
Weight
50"
55"
60"
65"
2-2
Panel Type
Anti Glare
Internal Memory
4GB
DDR
1GB
Feature
2D, Smart Interaction
2. Product specifications
2-2. Product specification
2-2-1. Detailed Specifications
NOTE
Design and specifications are subject to change without prior notice.
Item
General Information
Product
Series
Country
Display
Inch
Resolution
Video
6
UNITED STATES
32" / 40" / 48" / 50" / 55" / 60" / 65"
1,920 x 1,080
Yes
Clear Motion Rate
240
Micro Dimming
No
Precision Black (Local Dimming)
No
Wide Color Enhancer (Plus)
Yes
Color Accuracy
No
Auto Depth Enhancer
No
Film Mode
Dolby MS10 / MS110
DTS Studio Sound / DNSe+
DTS Premium Sound / DTS Premium Sound 5.1
120Hz
Yes
Dolby MS10
DTS Studio Sound
DTS Premium Sound 5.1
3D Sound
No
Auto Volume Leveler
Yes
Sound Customizer
No
Sound Output (RMS)
Speaker Type
Smart TV
LED
Ultra Clear Panel
Auto Motion Plus
Audio
UN**H6350AFXZA
10W x 2
Down Firing + Full Range
Woofer
No
Smart Hub
Yes
Samsung SMART TV
Yes
On TV
Yes
Movies & TV Shows
Yes
Multimedia
Yes
Apps
Yes
Game
Yes
Multi-Screen (Dual / Quad Screen)
No
Web Browser
Yes
2-3
2. Product specifications
Item
Smart Interaction
Voice Interaction
No
Camera Built-in
No
Motion control
Smart Convergence
Tuner/Broadcasting
Yes
Screen Mirroring
Yes
ISP Bound Service
No
RUI
No
RVU
Yes
Samsung SMART View
Yes
Smart Home
Yes
DTV Tuner
Yes
4
USB
3
Component In (Y/Pb/Pr)
1
1 (Common Use for Component Y)
Ethernet (LAN)
Yes
Headphone
No
Audio Out (Mini Jack)
Yes
Digital Audio Out (Optical)
1
PC In (D-sub)
No
PC/DVI Audio In (Mini Jack)
No
RF In (Terrestrial / Cable input)
Ex-Link ( RS-232C )
1/1(Common Use for Terrestrial)/0
1
IR Out
Yes
One Connect (Jack)
No
WiFi Direct
Yes
MHL
No
HDMI 1.4 3D Auto Setting
No
HDMI 1.4 A/Return Ch. Support
Yes
Wireless LAN Built-in
Yes
Anynet+ (HDMI-CEC)
Yes
Design
Wavy Deco
Bezel Type
VNB
Front Color
Black
Light Effect (Deco)
Stand Type
Swivel (Left/Right)
2-4
ATSC / Clear QAM
HDMI
Composite In (AV)
Design
Motion Control Ready
Contents Streaming
Analog Tuner
Connectivity
UN**H6350AFXZA
No
Quad
Yes
2. Product specifications
Item
UN**H6350AFXZA
Design
Camera Type
N/A
Additional Feature
Samsung 3D
No
3D Converter
No
Instant On
No
Quad Core+
No
Digital Clean View
Yes
Auto Channel Search
Yes
Auto Power Off
Yes
Clock&On/Off Timer
Yes
Sleep Timer
Yes
BD Wise Plus
Yes
Caption (Subtitle)
Yes
AC/DC TV
N/A
Embeded POP
Yes
EPG
Yes
Game Mode
Yes
History
Yes
IP Video Closed Caption
Yes
OSD Language
Eco Feature
Accessory
English, Spanish, French
Picture-In-Picture
Yes
Multi Tasking
No
BT HID Built-in
No
USB HID Support
Yes
Smart Evolution Support
No
TV SoundConnect
No
Teletext (TTXT)
No
Time Shift
No
V-Chip
Yes
Eco Label
No
Eco Sensor
Yes
3D Active Glasses (Included)
No
Remote Controller Model
TM1260B
Batteries (for Remote Control)
Yes
Samsung Smart Touch Control (Included)
No
Ultra Slim Wall Mount Supported
Yes
Mini Wall Mount Supported
Yes
Vesa Wall Mount Supported
Yes
IR Extender Cable (Included)
Yes
2-5
2. Product specifications
Item
Accessory
2-6
UN**H6350AFXZA
Wireless Keyboard (Included)
No
User Manual
Yes
E-Manual
Yes
Power Cable
Yes
Slim Gender Cable
No
2. Product specifications
2-2-2. Feature & Specifications
¢ Feature
•
Digital-TV, RF, 4-HDMI, 1-Component,1-A/V, 3-USB2.0(Media Play), LAN, WIFI
•
PIP(in HDMI 1, 2, 3, 4 Component and Sub picture is available only in TV mode(DTV/ATV))
•
CMR 240
•
Dolby Digital Plus Pulse, DTS Premium Sound 5.1, DTS Studio Sond
¢ Specifications
Model
UN**H6350AF
Item
Description
Screen Size (Diagonal)
32 inch
40 inch
48 inch
LCD Panel
Scanning Frequency
Input Sync Signal
55 inch
60 inch
65 inch
FHD 120Hz
Horizontal : 31 kHz ~ 80 kHz
Vertical : 56 Hz ~ 75 Hz
Display Resolution
Input Signal
50 inch
1920 X 1080
Analog 0.7 Vp-p ± 5% positive at 75Ω, internally terminated
H/V Separate, TTL, P. or N.
138 MHz
Maximum Pixel Clock Rate
AC Power Voltage & Frequency
AC110-120V 60Hz
Environmental Considerations
Operating Temperature : 50˚F ~ 104˚F (10˚C ~ 40˚C)
Operating Humidity : 10% ~ 80%, non-condensing
Storage Temperature : -4˚F ~ 113˚F (-20˚C ~ 45˚C)
Storage Humidity : 5% ~ 95%, non-condensing
Sound (Output)
10W X 2
Note : 2D/ SMART HUB / DLNA / Full browsing / SMART Interaction
2-7
2. Product specifications
2-3. Accessories
NOTE
•
The items’ colors and shapes may vary depending on the model.
•
Cables not included in the package contents can be purchased separately.
•
The part code for some accessories may differ depending on your region.
Product
Code. No
Product
Code. No
•
Remote Control
BN59-01179A
•
Power Cord
3903-000853
•
Batteries (AAA x 2)
4301-000103
•
User Manual
BN68-05942A
Image
2-8
Product
Code. No
•
Holder-Wire stand
BN61-08370A
•
Holder-Ring
BN61-07295A
•
IR Extender Cable
BN96-31644A
2. Product specifications
2-4. Viewing the Functions
¢ The Remote Control
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2-9
3. Disassembly and Reassemble
3. Disassembly and Reassembly
This section of the service manual describes the disassembly and reassembly procedures for the LED TV.
This LED TV contains electrostatically sensitive devices. Use caution when handling these components.
WARNING
3-1. Disassembly and Reassembly
1. Disconnect the LED TV from the power source before disassembly.
2. Follow these directions carefully; never use metal instruments to pry apart the cabinet.
CAUTION
3. If there is no additional coment, it is same for all inches.
Description
1
Remove screws from the Stand.
Picture Description
Screws
Torque :
9~11Kgf.cm.
6001-001782
Remove stand.
2
Remove the screws of rear-cover.
(In this step, Two types of screws are
used.)
•
32" : 11EA / 1EA
•
40" : 15EA / 1EA
•
48" : 16EA / 1EA
•
50" : 18EA / 2EA
•
55" : 20EA / 2EA
•
60" : 17EA / 2EA
Torque :
7~8Kgf.cm.
6001-002755
Torque :
9~11Kgf.cm.
6001-001782
3-1
3. Disassembly and Reassemble
Description
3
Picture Description
Screws
Remove the Main Board and the Power
Board.
NOTE
Applied to Double locking.
1. Flip up the locking tab on top of the
connector.
2. Squeeze the edge of the connector
to release the second tab lock and
gently pull the connector away.
4
Remove the screws of main board.
Torque :
7~8Kgf.cm
6001-002756
Remove the screws of IP board.
Remove the IP board.
3-2
3. Disassembly and Reassemble
Description
5
Remove Function Assy.
6
Remove the Speakers.(R/L)
7
Remove the screws of T-con.
Picture Description
Screws
Torque :
7~8Kgf.cm
T-con Board
6001-002653
Unlock the locking of T-con cable.
8
Completed disassembly.
•
Panel
NOTE
Reassembly procedures are in the reverse order of disassembly procedures.
3-3
3. Disassembly and Reassemble
¢ 65 inch
Description
1
Picture Description
Screws
Remove screws from the Stand.
Remove stand.
Torque :
9~11Kgf.cm.
6001-001782
2
Remove the screws of rear-cover.
(In this step, Two types of screws are
used.)
•
Torque :
7~8Kgf.cm.
65" : 6EA / 2EA
6001-002755
Torque :
9~11Kgf.cm.
6001-001782
3
Lift up and remove the rear-cover and
remove the screws of the middle-cover.
(In this step, Two types of screws are
used.)
Torque :
7~8Kgf.cm.
CAUTION
Becareful when you lift up the rearcover, It's really sharp.
•
3-4
65" : 18EA
6001-002755
3. Disassembly and Reassemble
Description
4
Picture Description
Screws
Remove the Main Board and the Power
Board.
NOTE
Applied to Double locking.
1. Flip up the locking tab on top of the
connector.
2. Squeeze the edge of the connector
to release the second tab lock and
gently pull the connector away.
5
Remove the screws of main board.
Torque :
7~8Kgf.cm
6001-002756
Remove the screws of IP board.
Remove the IP board.
3-5
3. Disassembly and Reassemble
Description
6
Remove Function Assy.
7
Remove the Speakers.(R/L)
8
Remove the screws of T-con.
Picture Description
Screws
Torque :
7~8Kgf.cm
T-con Board
6001-002653
9
Completed disassembly.
•
Panel
NOTE
Reassembly procedures are in the reverse order of disassembly procedures.
3-6
4. Troubleshooting
4. Troubleshooting
4-1. Troubleshooting
4-1-1. Previous Check
1. Check the various cable connections first.
-
Check to see if there is a burnt or damaged cable.
-
Check to see if there is a disconnected or loose cable connection.
-
Check to see if the cables are connected according to the connection diagram.
2. Check the power input to the Main Board.
Power Board
Main Board
Power Cable
LVDS Cable
T-con Board
Speaker
3. How to distinguish if the problem is caused by Main Board or T CON
T No Video
If the problem is No Video but BLU is on and Indication LED is blinking repeatedly and faster than nomal booting,
replace the T-CON board.
T Distorted Picture
Check the inner patterns.
•
For All mode
X12
•
FOX_FT1 FRC Post
Picture
Problem
OK
OK
NG
Main Board or Signal Source
NG
OK
NG
Main Board
NG
NG
NG
Main Board or LVDS cable or T CON or Panel
Only for HDMI mode (additional check)
HDMI
Picture
Problem
OK
NG
There is no problems after HDMI IC check HDMI source or HDMI jack.
NG
NG
There is no problems before HDMI IC check X12 pattern or LVDS cable or T CON
4-1
4. Troubleshooting
¢ How to check inner pattern?
1. Enter the service mode ⇢ Choose ‘SVC’ ⇢ Check the ‘internal pattern.’
2. Enter ‘Service Mode.’
T If you do not have Factory remote control
Power OFF
MENU
1
8
2
Power On
T If you have Factory remote control
INFO
Factory
3. Choose ‘SVC ⇢ Test pattern’.
Option
Control
Debug
SVC
ADC/WB
Advanced
4. Check inner patterns.
4-2
Test Pattern
Mstar Test Pattern
4. Troubleshooting
4-1-2. Simple flow chart of malfunction
Does the TV turn
on?
Yes
No
Can you see
anything on the
screen?
Yes
No
Can you see
OSD menu running
on the screen?
Yes
No
Check LVDS cable
connected to Main Board.
If necessary, replace the
Main Board.
Check the Power Cord.
Can you see Digital
Channel broadcast ?
No
Yes
Replace the Main Board.
Is any sound of
TV when RF signal
connected?
Yes
Check the LVDS
Cable connected.
If necessary replace the
T-CON Board.
No
Change the Main Board.
No
A5V appear at
the pin 4 of CN201?
No
Check 28p Cable.
If necessary, replace the
SMPS Board.
Yes
B13V appear at
the pin 11, 12, 13 of
CN201?
No
Change the Main Board.
Yes
Please, contact Tech
support.
4-3
4. Troubleshooting
4-2. How to Check Fault Symptom
4-2-1. NO Power
Note
Refer to the next page to check the location such a CN201 or IC201 SVC Manual mentioned.
Symptom
•
The LEDs on The front panel do not work when connecting The power cord.
•
The SMPS relay does not work when connecting The power cord.
•
The units appears to be dead.
The IP relay or the LEDs on the front panel does not work when connecting the power cord if the cables are
improperly connected or the Main Board or SMPS is not functioning. In this case, check the following:
Major
checkpoints
•
Check the internal cable connection status inside the unit.
•
Check the fuses of each part.
•
Check the output voltage of SMPS.
•
Replace the Main Board.
Power indicator LED is on?
No
Check the power cord connection.
Yes
Check the backlight on, when 18 PIN
cable unconnected ?
No
Yes
Check ‘Stand-By 5V’ ?
T L204 : A5.3V
No
Change 18p cable.
Change Main Power Ass’y.
Yes
Check ‘Power input of Main Ass’y’ ?
T BD201/206/209/214 : A13V
Diagnostics
No
Yes
Check ‘Power IC output of Main Ass’y’ ?
T IC202 : A3.3V
T L305/306 : B1.1V / L201 : B5V
No
Change the Main Ass’y.
No
Reconnect or Change.
the LVDS cable.
No
Change the T CON Board.
T L203 : B3.3V / L2001 : A1.5V
Yes
Check Input power of ‘T CON Board’ ?
T F1(T CON) : B13V
Yes
Check Power of ‘T CON Board’.
T BD1(T CON) : Panel_12V
T B1.1V(T CON-TP) : FT1_1.1V_PW
4-4
4. Troubleshooting
Yes
Diagnostics
Please, Contact tech support.
Caution
Make sure to disconnect the power before working on the IP Board.
4-5
4. Troubleshooting
¢ Location of Parts
Main Board_Front
A3.3V_PW
A5V_PW
(IC202 No.3) (Lower L204)
B5V_DC_PW
(Left L201)
B3.3V_PW
(Lower L203)
B1.1V_
CPU_PW
(Left L306)
B1.1V_
CORE_PW
(Left L305)
A1.5V_DDR_PW (Upper left L2001)
4-6
4. Troubleshooting
4-3. Factory Mode Adjustments
4-3-1. Detail Factory Option
NOTE
If you replace the main board with new one, please change the factory option as well.
The options you must change are "Type".
¢ UN**H6350AFXZA
Inches
PANEL
SMPS
BOARD
MAIN
BOARD
32"
40"
48"
50"
Vendor
SDC
SDC
SDC
AUO
Code
BN95-01326A
BN95-01318A
BN95-01319A
BN07-01361A
Spec.
CYGH032CSLV1H/V
CYGH040CSLV1V
CYGH048CSLV1V
GH050CSA-B1
Vendor
DYREL
SEM
SEM
HANSOE
Code
BN44-00700A
BN44-00703A
BN44-00703A
BN44-00704A
Spec.
L32S1_EDY
L48S1_ESM
L48S1_ESM
L55S1_EHS
Chassis Ass'y
BN91-12081A
BN91-12080A
BN91-12082A
BN91-12133A
PBA Ass'y
BN94-07259A
BN94-07259B
BN94-07259C
BN94-07259D
Byte
Item
0
Factory Reset
-
-
-
-
1
Type
32A1AF0V
40A1AF0V
48A1AF0V
50R1AF0V
2
Local set
US
US
US
US
3
SW Model
H6350
H6350
H6350
H6350
4
BOM Model
6350
6350
6350
6350
5
Tuner
S_TC
S_TC
S_TC
S_TC
6
Ch table
NONE
NONE
NONE
NONE
4-7
4. Troubleshooting
Inches
PANEL
SMPS BOARD
55"
60"
65"
Vendor
KOHS
SDC
AUO
Code
BN95-01332A
BN95-01333A
BN95-01334A
Spec.
CY-GH055CSLV1H/V
CY-HH060CSSV1V
CY-GH065CSAV1H/V
Vendor
HANSOE
SEM
HANSOE
Code
BN44-00704A
BN44-00705A
BN44-00706A
Spec.
L55S1_EHS
L60S1_ESM
L65S1_EHS
Chassis Ass'y
BN91-12083A
BN91-12522R
BN91-12522S
PBA Ass'y
BN94-07259E
BN94-07410R
BN94-07410S
MAIN BOARD
Byte
4-8
Item
0
Factory Reset
-
-
-
1
Type
55A1AF0V
60H1AF0S
65L1AF0V
2
Local set
US
US
US
3
SW Model
H6350
H6350
H6350
4
BOM Model
6350
6350
6350
5
Tuner
S_TC
S_TC
S_TC
6
Ch table
NONE
NONE
NONE
4. Troubleshooting
4-3-2. Entering Factory Mode
To enter ‘Service Mode’ Press the remote -control keys in this sequence :
•
If you do not have Factory remote control
Power OFF
•
INFO
MENU
MUTE
Power On
If you have Factory remote control
INFO
Factory
T Buttons operations within Service Mode
Menu
Full Menu Display / Move to Parent Menu
Direction Keys ▲/▼
Item Selection by Moving the Cursor
Direction Keys ◄/►
Data Increase / Decrease for the Selected Item
Source
Cycles through the active input source that are connected to the unit
HOW to enter the Advanced menu (Picture)
1 Cursor move to ‘Advanced’. → 2 Push the ‘0’ button 4 times. → 3 You can see the ‘Picture’ menu.
•
If you don’t have Factory remote control, can’t control some menus. (Expert, Advanced menu)
Option
Control
T-MST14AKUC-xxxx
T-MST14AKUS-xxxx
BT Version : xxxx
Debug
E-Manual : xxxx
SVC
Camera Version : xxxx
Blaster Version : xxxx
ADC/WB
EDID SUCCESS
Advanced
CALIB : AV/COMP/PC/HDMI/
Option : xxxx,xxxx,6400,NONE
SDAL-X14H-MAIN-xxxx-xxxx
RFS : "X14 00xx" KER/2 201x-xx-xx
KERNEL : 6.0867, D / Onboot :xxxx.x
Backend[x] Panel[x]
FW[x] Data[x]
TCON Version : xxxx
Model : UNxxH6400
Wired MAC SUCCESS
Wireless MAC SUCCESS
WIFI : ATH6KL(5.0.0.69.0518)
DRM : Crt O, Nf O, Wv O, Hc O, Dc O, Mx O, MI O
Factory Data Ver : 109
EERC Version : 14
DTP-BP-HAL-4326-01-Hijack
DTP-BP-MW-4326-01
DTP-BP-APP-4326-01
Date of purchase : mm/dd/yyyy
4-9
4. Troubleshooting
4-3-3. Factory Data
¢ Option
Factory Menu Name
Data
Factory Reset
-
Type
32A1AF0V
Range
40A1AF0V
48A1AF0V
50R1AF0V
55A1AF0V
60H1AF0S
65L1AF0V
Local Set
-
SW Model
H6350
BOM Model
6350
TUNER
S_TC
Ch Table
NONE
MRT Option
Front Color
U-T-CL-M64
LVDS FORMAT
JEIDA
Language_Arabic
US
Region
USA
PnP Language
ENG_US
WIFI REGION
D
OTN Support
ON
OTA Support
OFF
TTX
OFF
China HD
OFF
NT Conversion
OFF
Num of DTV
2
Num of AV
1
Num of COMP
1
Num of HDMI
4
Num of SCART
0
Num of USB Port
3
Num of HeadPhone
0
Num of RVU
1
Num of Display
2
Num of IPTV
0
Num of RUI
0
4-10
4. Troubleshooting
Factory Menu Name
Data
Num of PVR RECORD
0
TOOLS Support
40
LNA Support
OFF
24Px4 Support
OFF
BD Wise Support
OFF
Data Service Support
OFF
JAVA Data Service Support
OFF
PVR Support
ON
CI Support
OFF
LEDMotionPlus Support
OFF
Natural Mode Support
ON
Relax Mode Support
OFF
HDMI/DVI SEL
4
Select LCD/PDP
LCD
Wall Mount
OFF
HV Flip
Range
HV Flip / H Filp / OFF
Light Effect
OFF
e-Pop Default
ON
CAMERA Support
OFF
NETWORK Support
Int-Wifi
EcoSensor Support
ON
3D Support
ON
BT Support
ON
BT ADDRESS
HP LINE
LineOut
Smart Control Support
ON
Motion Recog
ON
Voice Recog
ON
Virtual Remocon Color
Black
Local Dimming Panel
OFF
Wifi Vendor
QCA
Engineer Option
Type Of PANEL KEY
None
5 Way Function Key
R BACK
Contents Bar
OFF
Cable Modulation
QAM
Standby led on/off
OFF
4-11
4. Troubleshooting
Factory Menu Name
Data
Recognition Support
ON
IF AGC
0
D AGC
0
PH BW
0
FQ BW
0
PH RATE
0
PD EN
0
Range
PEQ Inx
WF Scale
WF Type
0
Number of Network Stream
1
DP V Size
0
Backend Device
BT_AUDIO_ON_OFF
OFF
Config_AV_PATH
USING_PSI_UPDATE
-
ECO Standby
OFF
Fast Logo Delay
0
Num of PANEL KEY
6
Panel Detail
0
Panel Init Time
250
¢ Control
Factory Menu Name
Data
Range
EDID
EDID ON/OFF
OFF
EDID WRITE ALL
…
EDID WRITE HDMI
…
EDID Ver
…
EDID Port
Sub Option
RS-232 Jack
UART
Serial Log On/Off
ON
Watchdog
OFF
Checksum
0x0000
Fast Boot in Production
OFF
UART Enable
OFF
4-12
Debug/UART
4. Troubleshooting
Factory Menu Name
Data
Range
Eeprom Reset
ECO IC TYPE
MC8121
Info Link Server Type
development
Info Link Country
None
TTX Group
UserOSD
Visual Test
-
MediaPlayDB
-
OPTION_SWU
OTN Server Type
operating
OTN Test Server
OFF
SWU Reset
SWU Duration
OFF
SWU Fail Test
OFF
OPTION_NUM
Num of ATV
1
Num of SVIDEO
0
Num of PC
0
Num of DVI
0
Num of OPTICAL Link
1
Num of MEDIA
1
Num of Tuner
1
Num of ISP
0
RF Remocon Support
OFF
CDD mode
-
DPMS Support
OFF
Num of IPTV CIP
0
Num of CI
0
Num of DECODER
0
T-CON Device
BOARD CONTROL
OFF
HP LINE
LineOut
RM
Server Type
Operating
RTS Mode
OFF
PSA
FKP Download1
0
FKP Download2
0
4-13
4. Troubleshooting
Factory Menu Name
Data
LMK threshold
0
Low threshold
10
High threshold
15
CSB
ON
CLB
ON
EEPG Enable
0
Last Screen
OFF
App Resume
ON
BP RMS Reset
1
Fanet Thread
2
User InstantOn Default Value
OFF
PDP Option
Pixel Shift Test
OFF
Logic SW
0
Panel Temperature
0
LOGIC Waveform Day
0
Logic CheckSum
0
MRT
0
SAPC Timer
APC Speed
Hotel Option
Hospitality Mode
OFF
Power On
…
Menu OSD
…
Operation
…
Music Mode
…
External Source
…
Eco Solution
…
Cloning
…
Shop Option
Shop Mode
OFF
Exhibition Mode
OFF
3D Cube
OFF
Asia Option
Unbalance
OFF
AF Level adjust
3
TX Power Level
0
4-14
Range
4. Troubleshooting
Factory Menu Name
Data
Mono Last Memory
OFF
H Shaking
OFF
Range
SOUND
Carrier_Mute
OFF
High Devi
OFF
Speaker Delay Normal
0x0Ah
SPDIF PCM Gain
-9dB
FM M Prescale
0x30h
FM Prescale
0x00h
AM Prescale
0x32h
NICAM Prescale
0x48h
BTSC Mono Prescale
0x19h
BTSC stereo Prescale
0x2Fh
BTSC SAP Prescale
0x2Bh
A2Ident High THID
36
A2Ident Low THID
9
Pilot Level High Thld
0x20h
Pilot Level Low Thld
0x0Fh
Carrier2 Amp High THID
4
Carrier2 Amp Low THID
3
Carrier2 SNR High THR
16
Carrier2 SNR Low THR
80
Sig Error On
35
Sig Error Off
41
Amp Model
NTP7414
Amp Volume
0xc5h
Amp Scale
0x9ah
Amp Check Sum
0x1C199E11
Woofer Type
0
Woofer Volume
0xcbh
Woofer Scale
0x8ah
Woofer Check Sum
NONE
Woofer Local EQ Checksum
0
Speaker EQ
ON
PEQ Test
Ready
Local Speaker EQ
0
Local EQ Checksum
0
4-15
4. Troubleshooting
Factory Menu Name
Data
SRS Tuning Parm
0
Subwoofer Support
0
India Sound
OFF
AudioDock BT delay
50
Wall Filter Type
0
Bottom CheckSum
0
Bottom Local CheckSum
0
Lipsync Inx
2
Lipsync CheckSum
OK:0x9631
Lipsync USB Test
Ready
LipSync BT CheckSum
OK:0x696A
Range
¢ Debug
Factory Menu Name
Data
Spread Spectrum
LVDS Spread
ON
DDR Spread
1.0% Spectrum
Period
30K
Amplitude
1
HD SSC ON/Off
ON
HD SSC Value
1
LVDS SSC ON/Off
ON
LVDS SSC Value
0
DDR SSC ON/Off
ON
DDR SSC Value
1
FRC LVDS SSC ON/OFF
ON
FRC LVDS SSC MRR
10
FRC LVDS SSC MFR
1
FRC LVDS SSC Period
1
FRC LVDS SSC Modulation
1
FRC DDR SSC ON/OFF
ON
FRC DDR SSC MRR
15
FRC DDR SSC MFR
1
FRC DDR SSC Period
1
FRC DDR SSC Modulation
1
DDR Margin
A CTRL_OFFSET_0_3
4-16
0x0
Range
4. Troubleshooting
Factory Menu Name
Data
A CTRL_OFFSET_D
0x0
B CTRL_OFFSET_0_3
0x0
B CTRL_OFFSET_D
0x0
ND ADJ Support
OFF
MICOM POWER OFF
OFF
RF Mute Time
6ms
CI+1.3
OFF
Range
FRC
FRC FDISPLAY ON/OFF
0
3D FDISPLAY ON/OFF
OFF
PC Mode ON/OFF
OFF
Tuner Margin
10
MPEG Margin
1000
H.264 Margin
8
CAM Wait Time
TS Clock deldy
0
TCON_TEMP READ
0
TEMP LAST
60
DCC VERSION
0x0
DCC CHK SEL
0
DCC CHECK LOCAL
0x0
DCC CHECK TOTAL
0x0
MulitACC Checksum
0
IIC Bus stop
OFF
Tuner Status
DVB
SNR
BER
Signal Strength
Bandwidth
Frequency
LNA Status
FFT
Modulation
Code Rate
GI
Hier Modulation
4-17
4. Troubleshooting
Factory Menu Name
Frequency offset
Timing offset
AGC
UCB
PLL Type
DEMOD Type
TPS Lock
RS Lock
SSI
SQI
Firmware Version
ISDB-T
FFT Size_1
Guard Interval_1
Freq. Offset_1
SNR_1
IF AGC_1
TMCC Lock_1
TS Packer_1
Master Lock_1
A_Modulation_1
A_Code Rate_1
A_Timer InterLeave_1
A_Segments Num_1
A_BER_1
B_Modulation_1
B_Code Rate_1
B_Timer InterLeave_1
B_Segments Num_1
B_BER_1
C_Modulation_1
C_Code Rate_1
C_Timer InterLeave_1
C_Segments Num_1
C_BER_1
4-18
Data
Range
4. Troubleshooting
¢ SVC
Factory Menu Name
Data
Range
Test Pattern
Pattern Sel
OFF
Logic Pattern Sel
…
Logic Level Sel
…
FRC Pre Test Pattern
0
FRC Post Test Pattern
0
FRC3D Fdisplay
OFF
FRC3D PC Mode
OFF
SOC TCON Test Pattern
0
SOC TCON Pattern Level
255
SOC TCON FRC Pattern
0
HDMI WB Pattern
OFF
HDMI Pattern Sel
0
Parma Pre Test Pattern
0
Parma Post Test Pattern
0
Panel Display Time
0Hr
SVC Info
0
Delete S/N
0
Upgrade
T-CON Usb Download
Failute
T-CON CheckSum
Error
Logic Usb D/L
…
SUBMICOM UPGRADE
Failute
BT UPGRADE
BT FREEPAIRING
ON
Function Upgrade
Failute
FRC3D FW Upgrade
Camera Upgrade
Mic Upgrade
CPLD USB Download
JP MICOM UPGRADE
Failute
DP MICOM UPGRADE
Failute
Jump Upgrade
Failute
Smart Hub Reset
0
ER Count
WD Count
0
4-19
4. Troubleshooting
Factory Menu Name
Data
AR Count
0
WIFI ER Count
0
BT ER Count
0
HDMI Err Cnt
0
Camera ER Count
0
LOG(View Log)
Select Log Type
NVRAM
Log View
0
Delete Log
Debug Log Down
Emergency Log Copy
Self Diagnosis
Loop Back
LAN Test
AV Audio Test
DVIN Audio Test
CVBS Test
COMP Test
USB HUB Test
HDMI Test
SCART Audio Test
SCART CVBS Test
SCART RGB Test
CPU
DDR
FLASH
EEPROM
Sound AMP
HDMI Switch IC
USB HUB IC
WIFI
LVDS
T-CON/FRC
PCB Test
MOIP
App Self Test
Device self Test
4-20
Range
4. Troubleshooting
Factory Menu Name
Data
Range
Voltage
EcoSensor
BT
EXT Sound Inspection
Woofer Sound Inspection
NONE
ATV CH Inspection
DTV CH Inspection
Satellite CH Inspection
IPERF
Stopped
OPTION HDMI
Expert
DVB CI
CAL Data Backup
…
CAL Data Restore
…
¢ ADC/WB
Factory Menu Name
Data
Range
ADC
AV Calibration
Success
Comp Calibraion
Success
PC Calibration
Success
HDMI Calibration
Success
ADC Result
1st_Y_GH
258
1st_Y_GL
128
1st_Cb_BH
…
1st_Cb_BL
…
1st_Cr_RH
…
1st_Cr_RL
…
2nd_R_L
132
2nd_G_L
132
2nd_B_L
132
2nd_R_H
70
2nd_G_H
70
2nd_B_H
70
White Balance
R-Offset
128
4-21
4. Troubleshooting
Factory Menu Name
Data
G-Offset
128
B-Offset
128
R-Gain
128
G-Gain
128
B-Gain
128
WB_W2_R_Offset
128
WB_W2_B_Offset
128
WB_W2_R_Gain
164
WB_W2_B_Gain
63
WB_N_R_Offset
128
WB_N_B_Offset
128
WB_N_R_Gain
151
WB_N_B_Gain
108
MGA
MGA On/Off
4-22
OFF
R1_Gain
…
B1_Gain
…
G1_Gain
…
R2_Gain
…
B2_Gain
…
G2_Gain
…
R3_Gain
…
B3_Gain
…
G3_Gain
…
R4_Gain
…
B4_Gain
…
G4_Gain
…
R5_Gain
…
B5_Gain
…
G5_Gain
…
R6_Gain
…
B6_Gain
…
G6_Gain
…
R7_Gain
…
B7_Gain
…
G7_Gain
…
R8_Gain
…
Range
4. Troubleshooting
Factory Menu Name
Data
B8_Gain
…
G8_Gain
…
R9_Gain
…
B9_Gain
…
G9_Gain
…
R10_Gain
…
B10_Gain
…
G10_Gain
…
Range
4-23
4. Troubleshooting
4-4. White Balance
4-4-1. Calibration
1. Into the Factory Mode.
2. Select ADC/WB menu.
3. Select ADC menu.
AV Calibration
Option
Comp Calibration
Control
HDMI Calibration
Debug
SVC
ADC/WB
Advanced
4-4-2. Service Adjustment
You must perform Calibration in the Lattice Pattern before adjusting the White Balance.
¢ Color Calibration
•
Adjust Specification
Source
Setting Mode
Pattern
Use Equipment
HDMI
1280 x [email protected] Hz
Pattern #24 (Chess Pattern)
CA210 & Master MSPG925 Generator
(Chess Pattern)
-
Use other equipment only after comparing the result with that of the Master equipment.
Input mode
4-24
Calibration
Pattern
CVBS IN (Model_#1)
Perform in NTSC B&W Pattern #24
Lattice
Component IN (Model_#6)
Perform in 720p B&W Pattern #24
Lattice
HDMI IN
Perform in 720p B&W Pattern #24
Lattice
4. Troubleshooting
Method of Color Calibration (AV)
1. Apply the NTSC Lattice (N0. 3) pattern signal to the AV IN 1 port.
2. Press the Source key to switch to “AV1” mode.
3. Enter Service mode.
4. Select the “ADC” menu.
5. Select the “AV Calibration” menu.
6. In “AV Calibration Off” status, press the “► ” key to perform Calibration.
7. When Calibration is complete, it returns to the high-level menu.
8. You can see the change of the “AV Calibration” status from Failure to Success.
Method of Color Calibration (Component)
1. Apply the 720p Lattice (N0. 6) pattern signal to the Component IN 1 port.
2. Press the Source key to switch to “Component1” mode.
3. Enter Service mode.
4. Select the “ADC” menu.
5. Select the “Comp Calibration” menu.
6. In “Comp Calibration Off” status, press the “ ►” key to perform Calibration.
7. When Calibration is complete, it returns to the high-level menu.
8. You can see the change of the “Comp Calibration” status from Failure to Success.
Method of Color Calibration (HDMI)
1. Apply the 720p Lattice (N0. 6) pattern signal to the HDMI1/DVI IN port.
2. Press the Source key to switch to “HDMI1” mode.
3. Enter Service mode.
4. Select the “ADC” menu.
5. Select the “HDMI Calibration” menu.
6. In “HDMI Calibration Off” status, press the “►” key to perform Calibration.
7. When Calibration is complete, it returns to the high-level menu.
8. You can see the change of the “HDMI Calibration” status from Failure to Success.
4-4-3. Adjustment
9. Into the Factory Mode.
10. Select ADC/WB menu.
11. Select White Balance menu.
Option
Control
Debug
SVC
ADC/WB
Advanced
White Balance
(Low Light)
(Hight Light)
Sub Brightness
Sub Contrast
R offset
R gain
G offset
G gain
B offset
B gain
4-25
4. Troubleshooting
4-5. RS-232C
•
RS232C Control
T Port : COM#(Serial)
T Bit rate : 115200
T Data Bit : 8 bit
T Parity : None
T Stop Bits : 1
T Flow Control : None
•
4-26
Description of RS232C
Pin#
Name
Full Name
Pin#
Name
Full Name
Pin#
Name
Full Name
1
CD
Carrier Detect
4
DTR
Data Terminal Ready
7
RTS
Request To Send
2
RxD
Received Data
5
GND
Signal Ground
8
CTS
Clear To Send
3
TxD
Transmitted Data
6
DSR
Data Set Ready
9
RI
Ring Indicator
4. Troubleshooting
4-6. AV Control Tabe
General
Power
Volume
Control Item
Cmd1
Cmd2
Cmd3
Value
Power
0x00
0x00
0x00
0x00
Off
0x01
On
0x02
Direct
0x01
0x00
(0~100)
Up
0x01
0x00
Down
0x02
0x00
0x00
0x00
Mute
0x02
Ch.
Direct
0x00
0x00
0x04
Continuous
-
Up
0x03
Down
Control Item
Input
Source List
TV
TV
AV
AV1
S-Video
Component
PC
HDMI
DVI
Control Item
PICTURE
Mode
Dynamic(Entertain)
0x01
0x00
0x02
0x00
0x00
Cmd1
Cmd2
Cmd3
Value
0x0a
0x00
0x00
0x00
0x01
0x00
AV2
0x01
AV3
0x02
S-Video1
0x02
0x00
S-Video2
0x01
S-Video3
0x02
Component1
0x03
0x00
Component2
0x01
Component3
0x02
PC1
0x04
0x00
PC2
0x01
PC3
0x02
HDMI1
0x05
0x00
HDMI2
0x01
HDMI3
0x02
HDMI4
0x03
DVI1
0x06
0x00
DVI2
0x01
DVI3
0x02
Cmd1
Cmd2
Cmd3
Value
0x0b
0x00
0x00
0x00
Standard
0x01
Movie
0x02
Natural
0x03
4-27
4. Troubleshooting
Control Item
PICTURE
Mode
Cmd1
Cmd2
Cmd3
CAL-NIGHT
0x04
CAL-DAY
0x05
BD Wise
0x06
Relax
0x07
BackLight
(CellLight)
0~20
0x01
0x00
(0~20)
Contrast
0~100
0x02
0x00
(0~100)
Brightness
0~100
0x03
0x00
(0~100)
Sharpness
0~100
0x04
0x00
(0~100)
Color
0~10
0x05
0x00
(0~100)
0x06
0x00
(0~100)
0x07
0x00
0x00
Tint
G/R
Advanced
Settings
Black Tone
Dynamic Contrast
Off
Dark
0x01
Darker
0x02
Darkest
0x03
Off
0x01
0x00
Low
0x01
Medium
0x02
HIgh
0x03
Shadow Detail
-2 ~ 2
0x02
(-2~2)
Gamma
-3 ~ 3
0x03
(-3~3)
RGB Only Mode
Off
0x05
0x00
Color Space
4-28
Value
Red
0x01
Green
0x02
Blue
0x03
Auto
0x06
0x00
Native
0x01
Custom
0x02
White Balance
R-Offset(LCD)
0x07
(0~50)
White Balance
G-Offset(LCD)
0x08
(0~50)
White Balance
B-Offset(LCD)
0x09
(0~50)
White Balance
R-Gain(LCD)
0x0a
(0~50)
White Balance
G-Gain(LCD)
0x0b
(0~50)
White Balance
B-Gain(LCD)
0x0c
(0~50)
White Balance
Reset(LCD)
0x0d
0x00
Flesh Tone
-15 ~ 15
0x0e
(-15~15)
Edge Enhancement
Off
0x0f
0x00
New function of 12"
(only PDP TV)
4. Troubleshooting
Control Item
PICTURE
Cmd1
Cmd2
Cmd3
On
xvYCC
0x01
Off
0x10
On
Motion Lighting
Off
Picture
Option
Color Tone
Digital Noise Filter
MPEG Noise Filter
HDMI Black Level
Off
0x11
Auto Motion Plus
0x00
0x01
0x0a
0x07
0x00
On(Normal)
0x01
Cinema
0x02
Ticker
0x03
Cool
0x0a
0x00
0x00
Standard
0x01
Warm1
0x02
Warm2
0x03
Off
0x02
0x01
Medium
0x02
High
0x03
Auto
0x04
Auto
Visualization
0x05
Off
0x03
0x00
Low
0x01
Medium
0x02
High
0x03
Auto
0x04
Normal
0x04
Off
0x00
0x01
0x05
0x00
Auto1
0x01
Auto2
0x02
Cinema
Smooth
0x03
Off
Change Normal →
Standard mode
0x00
Low
Low
Film Mode
0x00
0x01
On
LED Motion Plus
Value
0x06
New function of 12"
(only PDP TV)
0x00
Clear
0x01
Standard
0x02
Smooth
0x03
Custom
0x04
4-29
4. Troubleshooting
Control Item
PICTURE
Cmd1
Cmd2
Cmd3
Demo
Screen
Adjustment
Picture Size
Reset
Picture
Reset Picture
3D
3D Mode
3D ⇢ 2D
16:9
0x05
0x0b
0x0a
0x01
0x01
Zoom2
0x02
Wide Fit
0x03
4:3
0x04
Screen Fit
0x05
Smart View I
0x06
Smart View II
0x07
Auto Wide
0x08
Wide Zoom
0x09
Zoom
0x0a
Off
0x0b
0x0b
0x00
0x00
0x0b
0x0c
0x00
0x00
2D ⇢ 3D
0x01
Side By Side
0x02
Top Bottom
0x03
Line By Line
0x04
Vertical Line
0x05
Checker BD
0x06
Frame
Sequence
0x07
Off
0x01
0x01
0x02
(-5~5)
Depth
0x03
(1~10)
0x05
0x00
Control Item
4-30
0x00
3D View Point
3D Auto View
Sound Mode
0x00
Zoom1
On
Sound
Value
Standard
Off
Message
Notice
0x01
On
0x02
Cmd1
Cmd2
Cmd3
Value
0x0c
0x00
0x00
0x00
Music
0x01
Movie
0x02
Clear Voice
0x03
Amplify
0x04
New function of 12"
(only DVB TV)
4. Troubleshooting
Control Item
Sound
Equalizer
Cmd2
Cmd3
Value
0x01
0x00
(0~20)
100hz
0x01
(0~20)
300hz
0x02
(0~20)
1khz
0x03
(0~20)
3khz
0x04
(0~20)
10khz
0x05
(0~20)
Reset
0x06
0x00
0x00
0x00
Balance
SRS
TruSurround
HD (echo)
Off
Virtual
Surrond
(echo)
On
SRS
TruDialog
(echo)
Off
Dialog
Clarify (X9)
On
Preferred
Language
English
Multi-Track
Sound
Auto Volume
Speaker
Select
Cmd1
0x02
0x01
0x03
0x00
0x01
0x04
0x00
0x00
Spanish
0x01
French
0x02
Korean
0x03
Japanese
0x04
Mono
0x05
0x00
0x00
Stereo
0x01
SAP
0x02
Off
0x06
0x00
0x00
ON
0x01
Night
0x02
TV Speaker
0x07
0x00
External Speaker
Sound
Select
0x00
Main
0x01
0x08
0x00
Sub
Sound
Reset
Sound Reset
3D Audio
Off
0x00
0x00
0x01
0x09
0x00
0x00
0x0a
0x00
0x00
Low
0x01
Medium
0x02
High
0x03
New function of 12"
4-31
4. Troubleshooting
Control Item
KEY
Key Generation
OSD
Show/Hide
Control
Show
Cmd1
Cmd2
Cmd3
Value
0x0d
0x00
0x00
refer to
table
0x0e
0x00
0x00
0x00
New function of 12"
Hide
Get
Status
4-32
0x01
Power (On/Off)
0xf0
0x00
0x00
0x00
Volume(0~100)
0xf0
0x01
0x00
0x00
Mute (On/Off)
0xf0
0x02
0x00
0x00
Channel Number
0xf0
0x03
0x00
0x00
Source (TV/AV/…/HDMI/…)
0xf0
0x04
0x00
0x00
Picture Size
0xf0
0x05
0x00
0x00
3D (On/Off)
0xf0
0x06
0x00
0x00
Picture Mode
0xf0
0x07
0x00
0x00
Sound Mode
0xf0
0x08
0x00
0x00
Key value
Value
Up
96 (0x60)
Down
97 (0x61)
Left
101 (0x65)
Right
98 (0x62)
Menu
26 (0x1A)
Internet
147 (0x93)
Enter(OK)
104 (0x68)
EXIT
45 (0x2D)
4. Troubleshooting
4-7. Software Upgrade
Software Upgrade can be performed by downloading the. latest firmware from samsung.com to a USB memory device.
•
Current Version - The software already installed in the TV.
Software is represented as ‘Year/Month/Day_Version’.
4-7-1. How to Check the Software Version
¢ Use the Main Menu
1. Click the "MENU" key in remote controller.
2. Select "Support" menu.
3. Locate the menu cursor "Software Upgrade" menu.
4. Click the "INFO" key.
-
Check the Main SW and Micom version.
¢ Use the Factory Mode
Option
Control
Debug
T-MST14AKUC-xxxx
T-MST14AKUS-xxxx
BT Version : xxxx
E-Manual : xxxx
SVC
Camera Version : xxxx
ADC/WB
Blaster Version : xxxx
Advanced
EDID SUCCESS
CALIB : AV/COMP/PC/HDMI/
Option : xxxx,xxxx,6400,NONE
SDAL-X14H-MAIN-xxxx-xxxx
RFS : "X14 00xx" KER/2 201x-xx-xx
KERNEL : 6.0867, D / Onboot :xxxx.x
Backend[x] Panel[x]
FW[x] Data[x]
TCON Version : xxxx
4-33
4. Troubleshooting
4-7-2. How to Upgade Software
1. Insert a USB drive containing the firmware upgrade downloaded from samsung.com into the TV.
NOTE
Please be careful not to disconnect the power or remove the USB drive while upgrades are being applied.
2. The TV will turn off and turn on automatically after completing the firmware upgrade.
3. Please check the firmware version after the upgrades are complete.
T the new version will have a higher number than the older version.
NOTE
•
When software is upgraded, video and audio settings you have made will return to their default (factory)
settings.
•
We recommend you write down your settings before beginning firmware update.
4. After update is completed, restore your previous settings.
¢ Main Software Upgrade
Store the sw program named "T-MST14AKUC" in USB memory stick.
Click the "MENU" key in Remote Controller.
Select "Support - Software Update - Update Now" menu.
Click the "ENTER" key.
4-34
•
Wait for upgrade complete.
•
Check the Software Version.
4. Troubleshooting
¢ Sub Software Upgrade
USB Download
1. After Main Software upgrade, Enter the Factory menu by below method.
T Factory Remocon
•
Click the Remocon button continuedly. (Info key+ Factory key)
Info
Factory
T Nomal Remocon
•
1 Turn off the TV.
Info
2 Click the Remocon button continuedly.
Menu
Mute
Power
2. Select the “SVC”.
Option
Control
SVC
Expert
ADC/WB
Advanced
3. Select the “SUBMICOM UPGARADE”.
Test pattern
Panel Display Time
DCC CHK SEL
1Hr
Tuner Status
T-CON Usb Download
DCC CHECK LOCAL
0
0x0
DCC CHECK TOTAL
Failure
Fuction Upgrade
off
Error
Smart Hub Reset
off
Tuner Margin
10
WIFI ER COUNT
0
TS Clock delay
0
BT ER COUNT
0
T-CON CheckSum
SUBMICOM UPGRADE
BT ADDRESS
off
0000
BT UPGRADE
BT FREEPAIRING
Debug Log Down
MulitACC Checksum
Errow
SVC Info
ON
SVC Reset
TS Clock delay TC
0
TS Clock delay S
0
TCON_TEMP READ
0.00
CAL Data Backup
....
TEMP LAST
60.00
CAL Data Restore
....
DCC VERSION
0x0
4. Click the “→” remocon key.
SUBMICOM UPGRADE
Wait
T Wait for upgrade complete.
T Check the Software version.
4-35
5. Wiring Diagram
5. Wiring Diagram
5-1. Wiring Diagram
5-1
5. Wiring Diagram
¢ 2014 LED Signal Path for Troubleshooting
¢ ENTER: Factory mode > SVC Info > Test Pattern
5-2
5. Wiring Diagram
¢ X14H Block-Diagram
5-3
5. Wiring Diagram
¢ X14H Power tree
5-4
5. Wiring Diagram
¢ X14H RESET tree
5-5
5. Wiring Diagram
5-2. Connector
DDR 512MB
DDR 512MB
15 USB 3
14 USB 2
1 CN201
Mstar CPU/GPU
13 USB 1
DDR 256MB
Flash 4GB
12 HDMI 4
9 HDMI 1
2 CN1401
10 HDMI 2
3 OP301
7 LAN
11 HDMI 3
8 CN303
Audio AMP
EX-Line
6 COMPONENT (AV1)
5 CN1201
5-6
4 CN302
5. Wiring Diagram
1 CN201(to Power board)
10
3 OP301(to Optical Jack)
1
A13V_PW
SW_INVERTER
1
SPDIF_OUT
2
A13V_PW
3
GND
4
GND
13
A13V_PW
5
A13V_PW
14
OVD_ON_OFF
6
GND
15
GND
7
A13V_PW
16
FRC_PWM1
11
A13V_PW
2
B5V_DC_PW
12
OVD_LEVEL
1
R+
3
L+
2
R-
4
L-
5 CN1201(to Function/IR)
8
SW_POWER_OUT
17
FRC_PWM2
9
A13V_PW
18
FRC_PWM3
2
1
NC
27
EVEN_TX0-
2
GND
28
GND
3
FRC_SDA
29
ODD_TX4+
4
FRC_PWM1
30
ODD_TX4-
5
FRC_SCL
31
ODD_TX3+
6
FRC_PWM3
32
ODD_TX3-
7
FRC_PWM2
33
GND
8
TCON_SDA
34
ODD_TXCLK+
9
PANEL_I2C_EN
35
ODD_TXCLK-
10
BT_SYNC
36
GND
11
UPDATE_CHK
37
ODD_TX2+
GND
4 CN302(to Speaker)
1
2 CN1401_FHD
3
IR
14
A5V
GND
15
LED_STB
3
GND
16
BT_WAKE
4
FRAME_SYNC_IN
17
GND
5
A3.3V
18
POWER_DET
6
BT_SYNC
19
NC
7
MSCL
20
BT_RESET
8
GND
21
GND
9
MSDA
22
WIFI_DP
10
USB_BT_DP
23
WIFI_DM
11
KEY_INPUT1
24
B5V_DC_PW
12
USB_BT_DM
25
WIFI_WOL
13
KEY_INPUT2
26
WIFI_RESET
6 CN502(to Component&AV)
12
TCON_SCL
38
ODD_TX2-
1
13
GND
39
ODD_TX1+
2
GND
9
TEST_PR
COMP2_Y_CVBS
10
GND
3
INDENT_VIEDO2
11
COMP2_AV2_SL_
IN
4
GND
12
TEST_SL
5
COMP2_PB
13
GND
GND
6
INDENT_COMP2
14
COMP2_AV2_SR_
IN
45
GND
7
GND
15
TEST_SR
EVEN_TXCLK+
46
FRC_PWM4
8
COMP2_PR
21
GND
47
PANEL_13V_PW
22
EVEN_TX2+
48
PANEL_13V_PW
23
EVEN_TX2-
49
PANEL_13V_PW
14
EVEN_TX4+
40
ODD_TX1-
15
EVEN_TX4-
41
ODD_TX0+
16
EVEN_TX3+
42
ODD_TX0-
17
EVEN_TX3-
43
GND
18
GND
44
19
EVEN_TXCLK-
20
24
EVEN_TX1+
50
PANEL_13V_PW
25
EVEN_TX1-
51
PANEL_13V_PW
26
EVEN_TX0+
7 CN1402_LAN
1
LAN_TXD+
5
GND
2
GND
6
LAN_RXD-
3
LAN_TXD-
7
NC
4
LAN_RXD+
8
GND
5-7
5. Wiring Diagram
8 CN303_IBR_ 1~14
1
GND
11 CN603(to HDMI3)
8
GND
1
HDMI3_RX2+
11
GND
2
HP_LINE_SL_OUT
9
IRB
2
GND
12
HDMI3_RXCLK-
3
HP_LINE_SR_OUT
10
NC
3
HDMI3_RX2-
13
CEC
4
TEST_SL
11
NC
4
HDMI3_RX1+
14
NC
5
TEST_SR
12
NC
5
GND
15
HDMI3_SCL_DDC
6
IDENT_HP
13
IPR_JACK_ID
6
HDMI3_RX1-
16
HDMI3_SDA_DDC
7
GND
14
GND
7
HDMI3_RX0+
17
GND
8
GND
18
HDMI3_5V
9
HDMI3_RX0-
19
HDMI3_HOT_PLUG
10
HDMI3_RXCLK+
9 CN601(to HDMI1)
1
HDMI1_RX2+
11
GND
2
GND
12
HDMI1_RXCLK-
3
HDMI1_RX2-
13
CEC
4
HDMI1_RX1+
14
NC
1
12 CN604(to HDMI4)
HDMI4_RX2+
11
GND
5
GND
15
HDMI1_SCL_DDC
2
GND
12
HDMI4_RXCLK-
6
HDMI1_RX1-
16
HDMI1_SDA_DDC
3
HDMI4_RX2-
13
CEC
7
HDMI1_RX0+
17
GND
4
HDMI4_RX1+
14
NC
8
GND
18
HDMI1_5V
5
GND
15
HDMI4_SCL_DDC
9
HDMI1_RX0-
19
HDMI1_HOT_PLUG
6
HDMI4_RX1-
16
HDMI4_SDA_DDC
10
HDMI1_RXCLK+
7
HDMI4_RX0+
17
GND
8
GND
18
HDMI4_5V
9
HDMI4_RX0-
19
HDMI4_HOT_PLUG
10
HDMI4_RXCLK+
10 CN602(to HDMI2)
1
HDMI2_RX2+
11
GND
2
GND
12
HDMI2_RXCLK-
3
HDMI2_RX2-
13
CEC
4
HDMI2_RX1+
14
ARC2_SIGLE
1
B5V_USB1_PW
3
USB1_DP
5
GND
15
HDMI2_SCL_DDC
2
USB1_DM
4
GND
6
HDMI2_RX1-
16
HDMI2_SDA_DDC
7
HDMI2_RX0+
17
GND
1
B5V_USB2_PW
3
USB2_DP
8
GND
18
HDMI2_5V
2
USB2_DM
4
GND
9
HDMI2_RX0-
19
HDMI2_HOT_PLUG
10
HDMI2_RXCLK+
1
B5V_USB3_PW
3
USB3_DP
2
USB3_DM
4
GND
5-8
13 CN1501(USB1)
14 CN1502(USB2)
15 CN1503(USB3)
5. Wiring Diagram
5-3. Connector Functions
Connector
Function
CN201 1 CNM803
Supply main power and dimming signal from IP board to Main Board.
CN1401 1 CON3
The LVDS signal transfered from Main Board to Panel.
5-9
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