User Guidev1 ScreenBeam Pro Education Edition 2

User Guidev1 ScreenBeam Pro Education Edition 2
Wireless Display
Receiver
ScreenBeam Pro
Education Edition 2
Model # SBWD100B
User Guide v1
Table of Contents
1 Introduction
1
Package Contents
Features
System Requirements
2 Setting Up the Receiver
Connecting to an HDTV Monitor
Setting Up for the First Time
3 Display and Control Options
Display Mode
Ultra-Low Delay
Restore Default Settings
4 Advanced Settings
1
2
2
3
3
5
17
17
19
20
21
Logging Into the Web Server
Configuring the Receiver
Updating the Receiver’s Firmware
21
27
43
Troubleshooting
Frequently Asked Questions (FAQs)
47
49
5 ScreenBeam Central Management System 46
6 Troubleshooting and FAQs
47
A Specifications
B Notices
58
60
Warranty
GPL Info
EU CE Declaration of Conformity
Technical Support
ii
60
60
61
61
1
Introduction
Thank you for purchasing Actiontec’s ScreenBeam Pro Education Edition 2
Wireless Display Receiver. The Receiver wirelessly streams what’s on your Intel
WiDi or Miracast™ compatible device to your HDTV, including movies, videos,
photos, music, and more.
The Receiver features fast setup, enhanced security and IT manageability, smooth
video playback, full 1080p HD support, ultra-low delay, Windows 8.1 optimization,
versatile compatibility, low power consumption.
With the Receiver, it’s easy to supplement traditional lectures with rich, engaging
multimedia like videos, apps, educational programming, even specialized online
course material. This wireless display adapter lets teachers and students wirelessly
share content from compatible tablets, smartphones, and laptops onto a projector
screen or other display.
This user manual will take you through the procedures needed to install, connect
to, operate, configure, and upgrade the Receiver, and also describe a few different
possible scenarios about locating faults.
Package Contents
The following items are in the ScreenBeam Pro Education Edition package:
s
ScreenBeam Pro Education Edition 2 Wireless Display Receiver (1)
s
HDMI Cable (1)
s
HDMI-to-VGA adapter (1)
s
AC power adapter (1)
s
Quick Start Guide
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ScreenBeam Pro Education Edition 2
Features
Video Output
Port
USB Port
LED Indicator
s
s
Reset Button
Power Input
Reset Button: resets the Receiver to its default settings
Video Out Port (HDMI): connects the Receiver to HDTV/projector for
video and audio output.
s
Power Input: connects to AC adapter
s
LED Indicator: displays status of power supply
s
USB Port: used for firmware upgrades
System Requirements
sDisplay
device with one Type A HDMI port or VGA port
sAvailable
power outlet
Compatible Devices
sLaptop
or notebook computer with Intel WiDi 4 or higher
sSmartphone,
sWi-Fi
tablet, or laptop running Windows 8.1
Miracast™ certified smartphones and tablets
sNon-WiDi/Miracast-ready
laptops and PCs with Actiontec USB
Transmitter (Windows 7 or higher)
2
2
Setting Up the
Receiver
This chapter details how to connect the Receiver to an HDTV monitor, and how to
set it up for the first time. Make sure you have all the contents from the Receiver’s
package available before beginning the installation.
Connecting to an HDTV Monitor
To connect the Receiver to an HDTV monitor, make sure the following items are
available:
s
ScreenBeam Pro Education Edition 2 Wireless Display Receiver
sHDMI
sAC
cable
power cord
To connect the Receiver to an HDTV monitor:
1. Plug one end of the supplied HDMI cable into the HDMI port (Video Out)
on the Receiver, and the other end into an available HDMI port on the
monitor.
2. Plug the other end of the power cord into a nearby electrical outlet. The
Power LED will illuminate green.
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ScreenBeam Pro Education Edition 2
When Steps 1 and 2 are complete, the hardware should be connected as
shown in the figure below:
3. Turn on the HDTV monitor and set it to display the input from the HDMI
port connected in step 1.
4. Verify that the Ready To Connect screen appears on the monitor.
The Receiver is now connected to the monitor, and is ready to use.
4
Setting Up the Receiver
Setting Up for the First Time
This section explains how to connect the Receiver for the first time to a source
device. The source device options must be running one of the following operating
systmes: Windows 8.1, Intel WiDi, and Miracast™.
Windows 8.1
To connect to a source device running Windows 8.1:
1. From the Windows desktop, go to the Charms menu and select Devices.
You can also use the shortcut keys (Windows logo + K).
2. When the Devices menu appears, select Project.
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ScreenBeam Pro Education Edition 2
3. When the Project menu appears, select Add a wireless display. Windows
will search for available devices.
Note: If the device is running Windows 8.1 and the previous screens do not
appear, go to
http://www.actiontec.com/widi81
to update the software. Alternatively, the Windows 8.1 device can be updated via the Windows Update application.
6
Setting Up the Receiver
4. A PC and devices screen appears. Click Devices and, from the list that
appears, select the appropriate Receiver.
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ScreenBeam Pro Education Edition 2
5. A PIN entry box is displayed on the screen of the Windows 8.1 device and
a PIN entry countdown on the monitor. Type the PIN provided by the network administrator in the PIN entry box and click Next to continue.
Note: Obtain the security PIN from the network administrator if no PIN
is displayed on the connected display device. By default, the security PIN is
“12345670.” If a PIN is displayed on the connected display device (see lower
figure), type this PIN in the PIN entry box.
8
Setting Up the Receiver
6. The monitor displays messages to show the status of the connection.
7. When the device’s screen is displayed on the monitor, the source device has
connected to the Receiver.
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ScreenBeam Pro Education Edition 2
Intel WiDi
To connect to a source device running Intel WiDi:
1. Launch the Intel Wireless Display application on the device. To find the
application, go to Windows Search on the device and search for “Intel
WiDi.”
2. The application scans for available Receivers automatically. Select the appropriate Receiver and click Connect. (The Connect Automatically checkbox is
optional.) If the Receiver is not listed, click Scan.
10
Setting Up the Receiver
3. A PIN entry box is displayed on the WiDi device’s screen, and a PIN entry
countdown on the monitor. Type the PIN provided by the network administrator in the PIN entry box on the WiDi device, then click Continue.
Note: Obtain the security PIN from the network administrator if no PIN
is displayed on the connected display device. By default, the security PIN is
“12345670.” If a PIN is displayed on the connected display device (see lower
figure), type this PIN in the PIN entry box.
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ScreenBeam Pro Education Edition 2
4. The monitor displays messages to show the status of the connection.
12
Setting Up the Receiver
5. A Connection Successful screen appears on the source device’s screen. Click
Finished, and the device’s screen is displayed on the monitor.
Adjusting the Monitor’s Picture
If edges of the source device’s screen cannot be seen on the monitor, or there
are black bars around the picture, the Receiver’s cropping settings can be
adjusted. To do this:
1. From the Intel WiDi application, click Settings. The Settings
screen appears.
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ScreenBeam Pro Education Edition 2
2. In the Picture and Sound section, select Adjust cropping.
3. Adjust the monitor’s picture by clicking + (plus sign) or - (minus sign).
14
Setting Up the Receiver
WiDi Software Version Support
Make sure the device supports Intel Wireless Display (WiDi) software version
3.5 or higher. To find out which version of Intel WiDi the device is running,
launch the Intel WiDi application and click Help, then navigate to the About
Intel® WiDi section. To obtain the latest Intel WiDi software and drivers,
go to:
http://www.intel.com/go/wirelessdisplayupdate
or click Check Intel® WiDi website for updates.
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ScreenBeam Pro Education Edition 2
Miracast™
To connect a Miracast™-enabled Android device to the Receiver, use the following
procedure. For best performance, the Miracast™ device should be running the latest
software.
1. On a Miracast™-enabled Android device, locate and open the Wireless
Display Application (check for the application under Settings).
Note: The name of the Wireless Display application depends on the device
type and model. Refer to the device’s user manual for more details.
2. The Wireless Display application scans for available devices. Select the
Receiver from the device list. A PIN may be required.
Note: Obtain the security PIN from the network administrator if no PIN
is displayed on the connected display device. By default, the security PIN is
“12345670.” If a PIN is displayed on the connected display device, enter this
PIN in the PIN text box.
3. Enter the PIN in the PIN text box, then click Connect.
4. Wait for the device to pair with and connect to the Receiver. When it does,
the source device’s screen will be displayed on the monitor.
Tips for Optimal Performance
To get the most out of the Receiver:
s
s
s
Keep the Receiver in line-of-sight in relation to the source device. This will
help ensure the Receiver receives the best possible signal.
The Receiver’s optimal wireless range is within 30 feet of the source device.
However, actual range and effectiveness depends on many factors, including
the amount of existing signal interference and the building materials used in
the surrounding structure.
Avoid placing the Receiver near other possible sources of interference (such
as electric fans or other devices with electric motors), microwave ovens, and
cordless phones.
16
Display and
Control Options
3
This chapter describes the various display modes and control options that are supported by the Receiver.
Display Mode
The Receiver supports three display modes when connected with a compatible
wireless display application (Intel WiDi or Windows 8.1 Project, for example).
In Windows, press the Windows logo + P keys on the keyboard simultaneously to
launch the display options and select the desired display mode from the options.
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ScreenBeam Pro Education Edition 2
Duplicate
The Duplicate mode is used to display the same content on both the device’s screen
and the HDTV simultaneously.
Note: There may be minor delay between the content displayed on the monitor
compared to the source device’s screen. This is due to the current state of wireless
display technology.
Extend
The Extend mode creates a single, extended “screen” between the source device
and the monitor. When in Extend mode, dragging windows to the right side of the
device’s screen displays those windows on the monitor, while dragging windows to
the left of the monitor displays them back on the device’s screen. This mode allows
users to display selected content on the monitor, while all other windows remain
on the device’s screen. When this mode is first selected, the monitor displays only
the Windows desktop.
Second Screen Only
The Second Screen Only mode causes the monitor to be the only display for the
device. All content will be displayed on the monitor; the source device’s screen will
be blank.
18
Display Options
Ultra-Low Delay
The Receiver also supports Ultra-Low Delay mode, which helps reduce end-to-end
wireless display latency. Real-time applications, such as games, can run without
noticeable delay when Ultra-Low Delay mode is enabled on supported devices.
Intel WiDi
Ultra-Low Delay is only available on a source device running Intel WiDi 3.5 or
higher. Follow the steps below to switch to ultra-low delay mode:
1. Launch the Intel WiDi application, connect to the Receiver, then
click Settings.
2. In the Settings screen, select Current Display Settings.
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ScreenBeam Pro Education Edition 2
3. Select Prioritize Speed in the Quality vs. Speed section, then click Apply
Settings.
For more information, see Intel’s support documentation.
Restore Default Settings
To restore the Receiver’s default settings:
1. Power on the Receiver and wait until the Ready to Connect
screen appears.
2. Hold down the Receiver’s Reset button with the end of a paper clip.
3. When the Reset to Default screen appears on the monitore, release the Reset
button.
The Receiver reboots. When it finishes, it will running with its default settings.
20
Advanced Settings
4
This chapter details the procedures to upgrade the the Receiver’s firmware, in
addtion to other advanced settings. The Receiver provides a local management
web server to access advanced settings. With the web server, IT administrators can
setup, configure and upgrade the Receiver. These settings should only be accessed
by an experienced network technician.
Logging Into the Web Server
There are two ways to log into the Receiver’s web server: when SSID broadcast is
enabled, and when it is disabled.
SSID Broadcast Enabled
Follow the procedure below to log into the local management web server when
SSID broadcast is enabled:
1. Find the Receiver’s SSID in the lower left corner of the Ready To Connect
screen.
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ScreenBeam Pro Education Edition 2
2. Connect to the Receiver’s SSID from a wireless-enabled laptop (or other
device with Wi-Fi access ability and a web browser).
3. Enter the network security key in Security key text box of the Connect to a
Network dialog box, then click OK.
Note: The default network security key is “12345678.”
4. A URL is displayed on the connected HDTV monitor. After a few seconds,
the URL will be displayed in the lower left-corner of the screen.
22
Advanced Settings
5. Enter the URL in the address bar of a web browser on a computer
connected to the same network.
6. The web server login screen appears. Type the user name and password in
the appropriate text boxes and click Login.
Note: The default username is “Administrator” and the default password is
“Actiontec.” Both the user name and password are case sensitive.
SSID Broadcast Disabled
Follow the procedure below to log into the local management web server when
SSID broadcast is disabled:
1. Find the Receiver’s SSID in the lower left corner of the Ready To Connect
screen.
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ScreenBeam Pro Education Edition 2
2. Right-click the Wi-Fi network icon on the taskbar and select Open
Network and Sharing Center.
3. The Network and Sharing Center window appears. Click Set up a new connection or network.
4. The Set Up a Connection or Network window appears. Select Manually
connect to a wireless network.
24
Advanced Settings
5. The Manually connect to a wireless network window appears. Enter or select
the following:
Network name: the SSID of the Receiver to be connected.
Security type: WPA2 Personal
Encryption type: AES
Security key: 12345678 (default key)
6. Click in the Connect even if the network is not broadcasting checkbox, then
click Next.
7. In the next window, click Close.
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ScreenBeam Pro Education Edition 2
8. A URL is displayed on the monitor. After a few seconds, the URL will be
displayed in the lower left-corner of the screen.
9. Enter the URL in the address bar of a web browser on a computer
connected to the same network.
10.The web server login screen appears. Type the user name and password in
the appropriate text boxes and click Login.
Note: The default username is “Administrator” and the default password is
“Actiontec.” Both the user name and password are case sensitive.
26
Advanced Settings
Logging Out
To log out from the web server, click Logout from any web server screen, then
click Yes.
Configuring the Receiver
After logging into the web server, you can access the the Receiver advanced settings through the web browser.
Renaming the Receiver
1. Click Device Configuration from any web server screen. The Device
Configuration screen appears.
2. Click in the Enable button next to Device Name Access.
3. Enter a new name in the “Device Name” text box. Apostrophes (‘), dashes
(-), and quotation marks (“) cannot be used in the device name
4. Click Apply, then click OK in the pop-up window.
The new settings take effect immediately.
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ScreenBeam Pro Education Edition 2
Changing the Username and Password
1. Click Device Configuration from any web server screen, then enter a new
username and password in the Administrator Username and Administrator
Password text boxes, respectively.
2. Click Apply, then click OK in the pop-up window.
The user name and password have been changed.
28
Advanced Settings
Changing the Language
1. Click Device Configuration from any web server screen, then select a
language from the Display Language drop-down menu. Currently available languages are English, French, Italian, Japanese, Simplified Chinese,
Traditional Chinese, Russian, Spanish, and German.
2. Click Apply, then click OK in the pop-up window.
After the Receiver reboots, the language is changed.
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ScreenBeam Pro Education Edition 2
Changing the Receiver’s Host Name
The Receiver’s host name is for DNS discovery, which is used for connecting a
receiver to the ScreenBeam Central Management System.
1. Click Device Configuration from any web server screen, and enter a new
host name in the Host Name text box.
2. Click Apply, then click OK in the pop-up window.
The new host name takes effect after the Receiver reboots.
Setting Up PIN Pairing
1. Click Features from any web server screen, and set the Force PIN Pairing on
First Connection feature On or Off.
30
Advanced Settings
Force Pin Pairing on First Connection
On - Select “On” to enable the PIN enforcement function. In this case, you must
enter a PIN code on the device connecting to The Receiver for the first time.
When this function is enabled, the system provides two PIN generation methods: Random and Static.
Off - Select “Off ” to disable the PIN enforcement function. PIN entry or PBC is
used when connecting your device to the receiver for the first time.
Pin Generation Method
Random - causes a randomly generated PIN to be created by The Receiver,
which will be displayed on the HDTV or projector screen.
Static - allows the user to create a custom PIN. Enter the seven digits in the
“Static” text box, then click Apply. The Receiver creates an eight-digit PIN and
displays it in the “Static PIN” text box. This PIN will not be displayed on any
connected display.
Note: Some source devices may not support PIN entry and may not be able
to connect with The Receiver if this mode is enabled. Refer to the device’s user
manual for detail about enabling the PIN connection.
2. Click Apply, then click OK in the pop-up window.
The PIN Pairing option has been changed.
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ScreenBeam Pro Education Edition 2
Setting Up VGA Compatibility Mode
1. Click Features from any web server screen, and then, in the VGA
Compatibility Mode list box, select the desired option.
Disable - the video output is consistent with the source device.
1080 - the video output is set to 1080p or 1080i, depending on the connected display.
720 - the video output is set to 720p or 720i, depending on the connected
display.
Note: VGA Compatibility Mode is not available when HDMI-CEC is
enabled.
2. Click Apply, then click OK in the pop-up window.
The VGA Compatibility Mode has been changed.
32
Advanced Settings
Managing HDMI/VGA Port Output
To set up HDMI/VGA port output:
1. Click Features from any web server screen, and then, in the HDMI/VGA
Port Power management list box, select the desired option.
Always On - the HDMI output is always on.
Screensaver - the system runs the screensaver after the defined idle time
expires. Define the idle time in the Wait text box.
Display Off - the system turns the HDMI/VGA output off after the defined
idle time expires. Define the idle time in the Wait text box.
2. Click Apply, then click OK in the pop-up window.
The HDMI/VGA output setting has been changed.
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ScreenBeam Pro Education Edition 2
Adjusting Screen Size
1. Click Features from any web server screen, and then, in the TV ScreenSize
(Overscan Settings) list box, select the desired option.
TV Screen Size (Overscan Settings) - selecting a value changes the size of
the display on the screen; a larger value causes a larger screen.
Allow source device to override overscan value - enabling this option
causes the overscan value to stay consistent with the setting on the source
device.
2. Click Apply, then click OK in the pop-up window.
The Screen Size setting has been changed.
34
Advanced Settings
One Touch Play (HDMI-CEC)
One Touch Play enables the Receiver to wake up the connected display and switch
automatically to the connected source. To set up One Touch Play, click Features
from any web server screen, then turn One Touch Play (HDMI-CEC) On or Off.
Once One Touch Play has been activated, the display device will wake when one of
the following events occurs:
s
The Receiver is powered up
s
a connection to the Receiver is established
s
a powered-up Receiver is connected to the display
Note: To use this function, the display must support HDMI-CEC.
After finishing with this setting, click Apply, then click OK in the pop-up window.
The One Touch Play setting has been changed.
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ScreenBeam Pro Education Edition 2
Setting Up HDCP Encryption
1. Click Features from any web server screen, and then, in the HDCP
Encryption list box, select the desired option.
Enable - enables HDCP encryption to secure HDCP-protected media.
Disable - disables HDCP encryption. HDCP-protected media cannot be
played, but connection speed and compatibility is improved.
Demo Mode - reserved.
2. Click Apply, then click OK in the pop-up window.
The HDCP encryption setting has been changed.
Updating the Background Image
To update the Receiver’s background image:
1. Click Features.
36
Advanced Settings
2. The Features window appears. Scroll down to the Background Image section,
then click Browse.
3. The Choose File to Upload window appears. Select an image for the screensaver, then click Open.
The image must be a .png or .jpg/.jpeg file and not exceed 2.5 MB in size, with
optimal dimensions of 1280 x 720 pixels (width x height).
4. Click Apply.
5. In the Message from webpage window that appears, click OK.
The Background Image setting is configured.
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ScreenBeam Pro Education Edition 2
Updating the Screensaver Image
To update the Receiver’s screensaver image:
1. Click Features.
2. The Features window appears. Scroll down to the Screen Saver Image section,
then click Browse.
3. The Choose File to Upload window appears. Select an image for the screensaver, then click Open.
The image must be a .png file and not exceed 200 KB in size, with optimal
dimensions of 300 x 60 pixels (width x height).
4. Click Apply.
38
Advanced Settings
5. In the Message from webpage window that appears, click OK.
The Screensaver Image setting is configured.
Setting Up Network Information Display
To show network information on the Receiver’s display:
1. Click Local Management.
2. The Local Management window appears. Scroll down to the Show network
information on TV screen options. Click in the Enable radio button.
3. Click Apply.
4. In the Message from webpage window that appears, click OK.
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ScreenBeam Pro Education Edition 2
Modifying the Wireless Network Name (SSID)
1. Click Local Management from any web server screen, and then, in the
HDCP Encryption list box, select the desired option.
2. Enter a new name in the Network Name (SSID) text box.
3. Enter a new password in the Network Password text box.
4. Click Apply, then click OK in the pop-up window.
After the Receiver reboots, the new network name and password will take effect.
40
Advanced Settings
Modifying the Broadcast Network Name
1. Click Local Management from any web server screen, and then, in the
Broadcast Network Name section, enable/disable option.
By default, the Receiver is set not to broadcast its network name.
2. Enter a new name in the Network Name (SSID) text box.
3. Click Apply, then click OK in the pop-up window.
After the Receiver reboots, the new broadcast network name setting will take
effect.
Rebooting the Receiver
To reboot the Receiver:
1. Click Maintenance.
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ScreenBeam Pro Education Edition 2
2. The Maintenance window appears. Scroll down to the Reboot Receiver section, then click Yes.
3. In the Message from webpage window that appears, click OK.
The Receivter reboots.
Resetting the Receiver to Factory Defaults
To reset the Receiver to its factory default settings:
1. Click Maintenance.
2. The Maintenance window appears. Scroll down to the Reset Settings to
Factory section, then click Yes.
42
Advanced Settings
3. In the Message from webpage window that appears, click OK.
The Receiver reboots. When complete, the Receiver will be operating with its factory default settings. All custom settings are erased.
Updating the Receiver’s Firmware
Actiontec periodically provides firmware updates to add functionality and/or eradicate bugs. To update the Receiver’s firmware:
1. Download the latest firmware from the Actiontec website:
http://www.actiontec.com/sbupdate
Note: Be sure to disconnect from the Receiver’s wireless network and connect to a router’s wireless network before downloading the firmware
2. Log into the Receiver’s web server and click Firmware Upgrade.
3. The Firmware Upgrade window appears. Check the current firmware in the
Firmware Version section.
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ScreenBeam Pro Education Edition 2
4. Click Browse. The Choose File to Upload window appears.
5. Select the firmware file (install.img), then click Open.
6. Click Apply, then click OK in the pop-up window.
7. Wait as the firmware file is uploaded.
44
Advanced Settings
8. The Receiver reboots and upgrades after the firmware file is uploaded.
9. The firmware upgrade is complete when the Ready To Connect screen reappears
Warning! Do not power off the Receiver or remove the USB flash drive while
the update is in progress.
The Receiver’s firmware is updated.
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ScreenBeam Central
Management System
5
ScreenBeam Pro Educationi Edition 2 supports centralized management with
Actiontec’s ScreenBeam™ Central Management System (CMS), which can manage
thousands of ScreenBeam Pro Receivers (including receiver grouping, configuration, firmware update, etc.)
Actiontec’s ScreenBeam™ Central Management System is a full-featured software utility that remotely configures and manages ScreenBeam wireless display
Receivers. After initial setup, the CMS utility will communicate over the network
to each Receiver, allowing for full control of each unit. The CMS utility eases the
burden of having to individually configure each Receiver in the network.
Note: ScreenBeam CMS, licensing, and network adapter are sold separately. Refer
to http://www.actiontec.com/sbcms for more information.
46
Troubleshooting
and FAQs
6
This chapter describes some problems you may encounter using ScreenBeam Pro,
and possible solutions to those problems. Also included are frequently asked questions (FAQs), and answers to those questions.
Troubleshooting
I tried to access the URL (http://192.168.51.1) but failed.
Connect to the Receiver’s SSID, then access the URL again.
I'm not seeing anything on my HDTV after powering on ScreenBeam Pro.
Check the cable connections and make sure the TV Input setting is the same
as the HDMI port to which ScreenBeam Pro is connected.
After upgrading from Windows 8 to Windows 8.1, I can no longer connect
to ScreenBeam Pro, or I'm having problems with my connection.
Make sure you've followed Intel's instructions after the upgrade. Refer to
Intel's WiDi website (URL: http://www.actiontec.com/widi81) for more
information.
Intel WiDi does not work after upgrading to Windows 8.1 and I can't
connect to ScreenBeam Pro.
Windows 8.1 provides native Miracast feature. Previous Intel WiDi systems
upgraded to Windows 8.1 must use the Project feature. To connect with
ScreenBeam Pro receiver: Go to Charms > Devices > Project > Add a wireless
display > Connect to ScreenBeam Pro receiver.
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ScreenBeam Pro Education Edition 2
In some instances, I can't connect to ScreenBeam Pro from WiDi after
installing antivirus software.
This is also a known issue with Intel WiDi. To solve the problem, add Intel
WiDi to the antivirus-approved whitelist of applications, and then reconnect.t
I'm seeing artifacts and experiencing a choppy, juddering video stream.
In noisy Wi-Fi environments, audio and video freezes may be observed while
playing video content, and longer than expected latency may occur when
streaming. To ensure you have an optimal Wi-Fi environment:
s
s
Disconnect and reconnect ScreenBeam Pro.
If the source device is connected to a wireless router, restart the router, or
change the wireless channel on your wireless router/AP. Refer to the wireless router’s user manual for more information.
I’m seeing choppiness and brief pauses while watching Internet video on
my Miracast™ device.
Wireless interference may cause Internet video playback to be choppy. If this
occurs, try the following:
s
s
Disconnect the device from ScreenBeam Pro. Make sure the Internet connection is good and that the video playing on the phone is smooth.
Clear the YouTube cache and try playing the video again.
My Windows 8.1 displays to the TV but the four edges are cut off
(overscan).
This is expected with some system’s supported display resolution. You can
adjust Windows screen resolution settings to fit the PC’s screen on your TV
display.
When I connect to an access point or wireless router with an active WiDi
session, the WiDi connection drops.
This is a known issue with Intel WiDi. It happens with either 3.5.41.0 or
4.0.1.8 on both Windows 7 or 8. Reconnect the WiDi session or connect to
the AP first before starting a WiDi session.
48
Troubleshooting and FAQs
I encounter connection failure with ScreenBeam Pro 2 and my device can’t
connect to it any more.
s
s
s
Reboot ScreenBeam Pro and try connection again. Or, reboot your device
(laptop/Ultrabook/tablet/smartphone) and try connection again.
Reboot both the ScreenBeam Pro and your device and try connection again.
If you are using a Windows 8.1 operating system, go to Change PC settings
> PC and Devices > Devices > Projectors, remove the profile of ScreenBeam
Pro from your device (PC/laptop/Ultrabook), and try connection again.
I can’t connect to ScreenBeam Pro with ScreenBeam Configuration Utility
on my device. The Utility can’t find ScreenBeam Pro.
ScreenBeam Pro Education Edition 2 is not compatible with the ScreenBeam
Configuration Utility
When I connect the source device to a wireless network, the Receiver disconnects automatically.
This occurs when the source device’s communication channel has changed
when connecting your device to a wireless network. To avoid, connect your
device to the wireless network before connecting it to the Receiver.
Frequently Asked Questions (FAQs)
Can my device connect to ScreenBeam Pro?
To connect to ScreenBeam Pro, your device must be Intel WiDi compatible or
Wi-Fi Miracast-capable.
For a system to support Intel WiDi 3.5 (or later), it should have most if not all
Intel chipsets (Processor, Graphic Card, and Wireless chipset). Here are some
tips on the types of PC system that can support Intel WiDi.
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If your system is an Ultrabook (4th Gen Intel Core processor), it’s most likely to support and have Intel WiDi 4.x preinstalled.
If your system is an Ultrabook (3rd Gen Intel Core processor or older),
it should have the required chipsets to support Intel WiDi. Update your
drivers and download the Intel WiDi software at: http://www.intel.com/go/
wirelessdisplayupdate.
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ScreenBeam Pro Education Edition 2
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If your system is a laptop or notebook computer, it may support Intel WiDi
if it meets the following requirements:
Processor - One of the following processors is required:
- 2nd generation Intel Core i3/i5/i7 Mobile Processor
- 3rd Generation Intel Core i3/i5/i7 Mobile and Desktop Processor
- 4th Generation Intel Core i3/i5/i7 Mobile and Desktop Processor
- Intel Pentium N3510 Processor
- Intel Celeron N2805 Processor
- Intel Celeron N2810 Processor
- Intel Celeron N2910 Processor
- Intel Atom Z3740 Processor
- Intel Atom Z3740D Processor
- Intel Atom Z3770 Processor
- Intel Atom Z3770D Processor
Graphics - One of the following graphics solutions is required:
- Intel Iris Pro Graphics 5200
- Intel Iris Graphics 5100
- Intel HD Graphics 5000
- Intel HD Graphics 4600
- Intel HD Graphics 4400
- Intel HD Graphics 4200
- Intel HD Graphics 4000
- Intel HD Graphics 3000 (mobile)
- Intel HD Graphics 2500
- Intel HD Graphics 2000 (mobile)
Wireless Adapter - One of the following wireless adapters is required:
- Intel Centrino Wireless-N 1000, 1030, 2200, or 2230
- Intel Centrino Wireless-N 2200 for Desktop
- Intel Centrino Advanced-N 6200, 6205, 6230, or 6235
- Intel Centrino Advanced-N 6205 for Desktop
- Intel Centrino Wireless-N + WiMAX 6150
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Troubleshooting and FAQs
- Intel Centrino Advanced-N + WiMAX 6250
- Intel Centrino Ultimate-N 6300
- Intel Dual Band Wireless-N 7260
- Intel Dual Band Wireless-AC 7260
- Intel Dual Band Wireless-AC 7260 for Desktop
- Intel Dual Band Wireless-AC 3160
- Intel Wireless-N 7260
- Broadcom BCM43228
- Broadcom BCM43241
- Broadcom BCM4352
Operating System - One of the following operating systems is
required:
- Microsoft Windows 7
- Microsoft Windows 8
- Microsoft Windows 8.1
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System requirements for Wi-Fi Miracast™
Android 4.2
Windows 8.1
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ScreenBeam Pro is not compatible with Apple devices.
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ScreenBeam Pro Education Edition 2
How can I tell if my device supports Wi-Fi Miracast?
Look for one of the following Miracast applications on your device. Only
some application names are listed below. Different manufacturers may have
different names for the Miracast apps on their products. But, it should indicate similar meaning.
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Wireless display
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Wireless mirroring
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Screen mirroring
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AllShareCast (Samsung devices only)
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Cast screen
See the ScreenBeam Pro compatibility page for recommended Miracast
devices.
Can I view protected content if the ScreenBeam Pro Receiver is connected
via an HDMI-to-VGA adapter?
No. The HDMI-to-VGA adapter does not support playback of protected content such as Blu-ray discs.
Do I need to install drivers/apps to use the ScreenBeam Pro Receiver?
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For Windows 7/8, you may need to install the Intel WiDi (3.5 or higher)
application.
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For Windows 8.1, you only need to install the latest Windows updates.
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For Android 4.2 or higher, no app is required.
Note: Your device must be Intel® WiDi-compatible or Wi-Fi Miracast™capable.
52
Troubleshooting and FAQs
How can I improve my video/audio performance?
You can try the following methods to improve the ScreenBeam Pro’s video/
audio performance:
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Place your device closer to ScreenBeam Pro.
Connect your device to a wireless network that is using a cleaner wireless
channel or change the wireless channel on the current wireless network, and
then connect the device to ScreenBeam Pro.
Turn off the Wi-Fi devices that are not in use currently.
What wireless signal range can I expect with ScreenBeam Pro?
ScreenBeam Pro is designed to be used in the same room with the source
device. For best performance, the source device should be placed within 20
meters of ScreenBeam Pro.
Do I need an existing wireless network to use ScreenBeam Pro?
No. ScreenBeam Pro connects directly with the Intel WiDi or Miracast™enabled device, and no wireless network is needed. However, the source
device needs to be connected to an Internet router or data network to view
online content.
How can I upgrade ScreenBeam Pro’s firmware?
See “Updating the Receiver’s Firmware” on page 42 for more information.
How do I configure ScreenBeam Pro’s general settings, such as changing
language, rename ScreenBeam Pro, enable/disable screensaver, and idling
time for screensaver?
You can configure ScreenBeam Pro’s general settings wirelessly by using
ScreenBeam Pro’s web server. See chapter 4, “Advanced Settings,” on page 21,
for more information about configuring ScreenBeam Pro.
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ScreenBeam Pro Education Edition 2
How can I adjust the display to fit properly to my TV screen?
See “Adjusting Screen Size” on page 33 for more information.
Can I extend my Windows desktop to the HDTV or Projector from my Intel
WiDi device?
Yes. After the connection to ScreenBeam Pro receiver is established, by default
you should see the laptop screen mirrored to the HDTV or Projector.
To extend your Windows desktop to an HDTV or a Projector, press the
Windows key and P key together, and select “Duplicate”, “Extend” or “Second
screen only” mode.
Where can I find more information and get support for Intel WiDi?
For more information about Intel Wireless Display, access this page: http://
www.intel.com/p/en_US/support/highlights/wireless/wireless-display.
My device can support Intel WiDi. Where can I find Intel WiDi on my device?
And where can I obtain the latest Intel WiDi application and graphic drivers
for my Intel WiDi device?
In Windows, search for “Intel WiDi” and launch the application if you find it.
If Intel WiDi software is not available on your system, go to http://www.intel.
com/go/wirelessdisplayupdate and download the latest Intel WiDi software
for your system. Make sure to also upgrade your system to the latest Graphics
and Wireless drivers for best wireless display experience.
What is Wi-Fi Miracast™?
Wi-Fi Certified Miracast™ is a groundbreaking solution for seamlessly displaying video between devices, without cables or a network connection. Users
can view pictures from a smartphone on a big screen television, share a laptop
screen with the conference room projector in real-time, and watch live programs from a home cable box on a tablet. Miracast™ connections are formed
using Wi-Fi Certified Wi-Fi Direct™, so access to a Wi-Fi® network is not
needed–the ability to connect is inside Miracast™-certified devices.
54
Troubleshooting and FAQs
What is Wi-Fi Direct and can I connect to ScreenBeam Pro using Wi-Fi
Direct?
Wi-Fi Direct is a peer-to-peer technology that Miracast™ connections are
formed in. Even though some newer Android 4.0 and Windows 8.1 devices
may detect ScreenBeam Pro in the Wi-Fi Direct devices scan list, they will not
be able to connect to ScreenBeam Pro. The device must support Miracast™ to
connect with ScreenBeam Pro.
Can I connect to the Wi-Fi router and ScreenBeam Pro simultaneously with
my Intel WiDi laptop?
Yes. Connect the laptop to an available Wi-Fi router first, and then connect to
ScreenBeam Pro. You can then view online content and beam it to the HDTV.
Can I connect to the Wi-Fi router and ScreenBeam Pro simultaneously with
my Miracast™ device?
Some Miracast™ devices cannot connect to both the Wi-Fi router and
ScreenBeam Pro at the same time. Refer to the device manufacturer’s or carrier’s user manual for more information.
Can I connect several Intel WiDi or Miracast devices to ScreenBeam Pro
simultaneously?
No. You can connect one device to ScreenBeam Pro at a time.
Can I connect to multiple ScreenBeam Pro Receivers simultaneously?
No. You can only connect to one ScreenBeam Pro Receiver at a time.
My TV/Projector does not have an HDMI Input. Can I still use ScreenBeam
Pro?
Yes. An HDMI-to-VGA adapter is included for compatibility with legacy display devices.
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ScreenBeam Pro Education Edition 2
Can Microsoft Surface Pro tablet output Intel WiDi?
Originally, Microsoft Surface Pro does not support wireless display. However,
it can support wireless display after you upgrade its operating system to
Windows 8.1. The latest Microsoft Surface 2 and Surface Pro 2 with Windows
8.1 can support wireless display.
Can I use the ScreenBeam Pro to access online content directly?
No. ScreenBeam Pro does not directly connect to the Internet. You must use
a source device (laptop/Utrabook/tablet/smartphone) to wirelessly stream the
online content to your Receiver.
Can ScreenBeam Pro support UoIP?
No.
Can I push media to ScreenBeam Pro using DLNA?
No. ScreenBeam Pro is not a DLNA media receiver.
Does ScreenBeam Pro work with the Apple iPhone, iPad, or iPod?
No. ScreenBeam Pro does not support Apple devices or the AirPlay protocol.
How to set my receiver to use the 5G frequency?
Generally, the 5G band can provide clearer channels, and ScreenBeam Pro
works in this band can produce better performance.
To set your receiver on the 5G band, you must prepare a 5G router first.
Note: not all routers support the 5G band. You can confirm this with the
product manufacturer.
When a 5G router is available, connect your device to the 5G router first, and
then connect your device to your receiver. Then your receiver will works in
the 5G band.
56
Troubleshooting and FAQs
How to identify if my device can connect to ScreenBeam Pro?
ScreenBeam Pro supports Intel WiDi ready and WiFi Certified Miracast
devices.
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If the Intel WiDi (3.5 or higher) application is already installed on your
device, your device can connect to ScreenBeam Pro.
If your device does not have Intel WiDi, try this simple method to check if
your device supports Intel WiDi. Download the Intel WiDi (3.5 or higher)
application and try installing it on your device. If it can be installed, your
device supports Intel WiDi. If the application can’t be installed, update the
drivers of the graphic adapter and wireless adapter on your device first,
and then install the application. If it can be installed, your device supports
Intel WiDi. Otherwise, your device doesn’t support Intel WiDi.
To check if your device is Miracast enabled, check if the WiFi Certified
Miracast logo is printed on the package of your device or directly on your
device, or, if the wireless display app is available on your device. If yes, your
device can connect to ScreenBeam Pro.
57
A
Specifications
General
Language: English, French, German, Italian, Japanese, Simplified Chinese,
Traditional Chinese, Russian, and Spanish
Dimensions: 3.07 x 2.95 x 0.79 inch (78 x 75 x 20 mm)
Video
H.264 compression
Supports up to full HD 1080p30 resolution
Audio
LPCM & AAC
Supports up to 5.1 channels
A/V interface
HDMI Type-A female connector
VGA via adapter (included)
Wireless
802.11 a/b/g/n Dual-band 2.4 & 5 GHz
WPA2, WPS virtual PBC, AES 128-bit
Content Protection
HDCP 2.x for HDMI
Electrical
Input: 5V/2A
Consumption: Less than 4W
LED Indicator: Power On
Firmware Upgrade
Wireless upgrade
USB
58
Specifications
Certifications
Wi-Fi Miracast™
Intel® WiDi (Gen 5)
Regulatory Compliance
FCC, IC, UL, CE, SRRC, C-Tick, TELEC, RoHS, NCC, IDA, and WEEE
Warranty: Localized to country of sale
Environmental
Operating temperature: 0 ºC to 40 ºC (32 ºF to 104 ºF)
Storage temperature: 0 ºC to 70 ºC (32 ºF to 158 ºF)
Operating humidity: 10% to 85%, non-condensing
Storage humidity: 5% to 90%, non-condensing
HDMI-to-VGA (YZ-050)
Supports VGA output, 10-bit resolution up to 165MHz pixel rate of up to
(1080p and UXGA)
Supports LPCM and compressed surround sound
Supports VGA output: 480I/P, 576I/P, 720P, 1080I/P, 640x480, 800x600,
1024x768, 1280x720, 1280x768, 1280x800, 1280x960, 1360x768, 1366x768, and
1920x1080
Does not support protected content playback
Compatibility
Intel WiDi-ready Ultrabooks, laptops, and tablets
Wi-Fi Miracast smartphones, tablets, and laptops running Windows 8.1 or
Android 4.2 and higher
Non-WiDi/Miracast ready laptops and PCs with Actiontec USB Transmitter
running Windows 7 and higher
Not compatible with Apple devices
System Requirements
Windows 8.1 or higher (with Miracast support)
Intel WiDi capable laptop or tablet with Intel WiDi 4 (and higher)
Wi-Fi Miracast capable smartphone, or tablet, or laptop
Note: Specifications are subject to change without notice.
59
B
Notices
Warranty
This product has a one-year Limited Hardware Warranty and 90-day free software
updates from the date of purchase.
Local Law
This Limited Warranty Statement gives the customer specific legal rights. The
customer may also have other rights which vary from state to state in the United
States, from province to province in Canada, and from country to country elsewhere in the world.
To the extent that this Limited Warranty Statement is inconsistent with local
law, this Statement shall be deemed modified to be consistent with such local
law. Under such local law, certain disclaimers and limitations of this Warranty
Statement may not apply to the customer.
Go to http://www.actiontec.com/products/warranty.php for more information.
GPL Info
For GNU General Public License (GPL) related information, go to
http://opensource.actiontec.com.
60
Notices
EU CE Declaration of Conformity
To obtain the complete Declaration of Conformity form in softcopy, go to the
Actiontec Electronics Declarations of Conformity EU/EEA website at
http://international.actiontec.com/support/doc.
The symbol below is placed in accordance with the European Union Directive
2002/96 on the Waste Electrical and Electronic Equipment (the WEEE Directive).
If disposed of within the European Union, this product should be treated and
recycled in accordance with the laws of your jurisdiction implementing the
WEEE Directive.
Technical Support
Go to http://www.actiontec.com/sbupdate for product support, updates, and more
information including:
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Firmware updates
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Troubleshooting
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Registration
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FAQs
Technical Support Phone Number
United States: 1-888-436-0657
61
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