Nokia Lumia Icon User Guide

Nokia Lumia Icon User Guide
User Guide
Nokia Lumia Icon
Psst...
This guide isn't all there is...
There's a user guide in your phone – it's always with you, available when needed.
On the start screen, swipe left, and tap Lumia Help+Tips.
The instructions in this user guide are based on the latest available software
version. If your device has not been updated to the latest available software,
there may be differences in the availability and functionality of some features.
Check out the videos at www.youtube.com/lumiasupport.
For info on Microsoft Mobile Service terms and Privacy policy, go to
www.microsoft.com/mobile/privacypolicy.
© 2015 Microsoft Mobile. All rights reserved.
2
User Guide
Nokia Lumia Icon
Contents
For your safety
5
Save on data roaming costs
48
Get started
6
Write text
48
Keys and parts
6
Scan codes or text
53
Insert the SIM card
7
Clock and calendar
54
Remove the SIM card
7
Browse your SIM apps
57
Switch the phone on
8
Store
58
Lock the keys and screen
9
People & messaging
62
Charge your phone
10
Calls
62
Connect the headset
12
Contacts
66
70
Antenna locations
13
Social networks
Your first Lumia?
14
Messages
72
Set up your phone
14
Mail
76
Explore your tiles, apps, and
settings
15
Camera
83
Navigate inside an app
16
Get to know Lumia Camera
83
Use the touch screen
17
Transfer content to your Lumia
phone
20
Basics
25
What’s new in this release?
25
Get to know your phone
25
Accounts
32
Personalize your phone
36
Cortana
42
Accessibility
43
Take a screenshot
45
Extend battery life
45
© 2015 Microsoft Mobile. All rights reserved.
Change the default camera
83
Camera basics
84
Advanced photography
85
Photos and videos
89
Maps & navigation
94
Switch location services on
94
Positioning methods
94
Internet
95
Define internet connections
95
Connect your computer to the
web
95
Use your data plan efficiently
96
Web browser
96
3
Search the web
99
Access codes
132
Close internet connections
99
Troubleshooting and support
134
Entertainment
101
Watch and listen
101
Find your model number and
serial number (IMEI)
135
FM radio
105
Product and safety info
135
MixRadio
106
Sync music and videos between
your phone and computer
106
Games
107
Office
110
Microsoft Office Mobile
110
Write a note
113
Continue with a document on
another device
113
Use the calculator
114
Use your work phone
114
Tips for business users
114
Phone management &
connectivity
117
Update your phone software
117
Use a high speed connection
118
Use a secure VPN connection
118
Wi-Fi
119
NFC
121
Bluetooth
123
Memory and storage
126
Copy content between your
phone and computer
128
Security
130
Wallet
132
© 2015 Microsoft Mobile. All rights reserved.
4
For your safety
Read these simple guidelines. Not following them may be dangerous or illegal.
SWITCH OFF IN RESTRICTED AREAS
Switch the device off when mobile phone use is not allowed or when it may
cause interference or danger, for example, in aircraft, in hospitals or near
medical equipment, fuel, chemicals, or blasting areas. Obey all instructions in
restricted areas.
ROAD SAFETY COMES FIRST
Obey all local laws. Always keep your hands free to operate the vehicle
while driving. Your first consideration while driving should be road safety.
INTERFERENCE
All wireless devices may be susceptible to interference, which could affect
performance.
QUALIFIED SERVICE
Only qualified personnel may install or repair this product.
BATTERIES, CHARGERS, AND OTHER ACCESSORIES
Use only batteries, chargers, and other accessories approved by Microsoft
Mobile for use with this device. Third-party chargers that comply with the
IEC/EN 62684 standard, and that can connect to your device micro USB
connector, may be compatible. Do not connect incompatible products.
KEEP YOUR DEVICE DRY
Your device is not water-resistant. Keep it dry.
GLASS PARTS
The device screen is made of glass. This glass can break if the device is
dropped on a hard surface or receives a substantial impact. If the glass breaks,
do not touch the glass parts of the device or attempt to remove the broken glass
from the device. Stop using the device until the glass is replaced by qualified
service personnel.
PROTECT YOUR HEARING
To prevent possible hearing damage, do not listen at high volume levels
for long periods. Exercise caution when holding your device near your ear while
the speakerphone is in use.
© 2015 Microsoft Mobile. All rights reserved.
5
Get started
Get to grips with the basics, and have your phone up and running in no time.
Keys and parts
Explore the keys and parts of your new phone.
1 SIM card holder
2 Earpiece
3 Connector for headphones
and loudspeakers (3.5 mm)
4 Front camera
5 Proximity/Light sensor
6 Volume keys
7 Power/Lock key
8 Camera key
9 Search key
10 Start key
11 Back key
12 Micro-USB connector
13 Microphone
14
15
16
17
18
Microphone
Back camera
Loudspeaker
Microphone
Flash
Some of the accessories
mentioned in this user guide, such
as charger, headset, or data cable,
may be sold separately.
© 2015 Microsoft Mobile. All rights reserved.
6
Insert the SIM card
Got a new SIM card? Learn how to insert it into your phone.
Make sure your phone is switched off.
1. Use your fingernail to pull out the SIM tray.
2. Put the SIM in the tray with the contact area face up, and push the tray back
into the phone.
3. To turn the phone on, press and hold the power key until the phone vibrates.
Remove the SIM card
Got a new SIM card? Learn how to remove the previous card from your phone.
Make sure your phone is switched off.
1. Use your fingernail to pull out the SIM card tray.
© 2015 Microsoft Mobile. All rights reserved.
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2. Take the card out.
Switch the phone on
Are you ready? Switch your phone on, and start exploring it.
Press the power key until the phone vibrates.
Switch the phone off
Press and hold the power key, and drag the lock screen down.
© 2015 Microsoft Mobile. All rights reserved.
8
Lock the keys and screen
Want to avoid accidentally making a call when your phone is in your pocket or
bag?
Press the power key.
Unlock the keys and screen
Press the power key, and drag the lock screen up.
© 2015 Microsoft Mobile. All rights reserved.
9
Set the keys and screen to lock automatically
On the start screen, swipe down from the top of the screen, tap ALL
SETTINGS > lock screen > Screen times out after, and select the length of time
after which the keys and screen are locked automatically.
Charge your phone
Learn how to charge your phone.
Charge your phone with a USB charger
Your battery has been partially charged at the factory, but you may need to
recharge it before you can switch the phone on for the first time.
Make sure you use a compatible USB charger to charge your phone. The charger
may be sold separately.
1. Plug the charger into a wall outlet. If necessary, connect the USB cable to the
charger.
2. Connect the micro-USB end of the charger's cable to your phone.
© 2015 Microsoft Mobile. All rights reserved.
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3. When the battery is full, disconnect the charger from the phone, then from
the wall outlet.
You don't need to charge the battery for a specific length of time, and you can
use the phone while it's charging.
If the battery is completely discharged, it may take up to 20 minutes before the
charging indicator is displayed.
Tip: You can use USB charging when a wall outlet is not available. Data can
be transferred while charging the device. The efficiency of USB charging
power varies significantly, and it may take a long time for charging to start
and the device to start functioning.
Make sure your computer is switched on.
First connect the USB cable to the computer, then to your phone. When the
battery is full, first disconnect the USB cable from your phone, then from
the computer.
The battery can be charged and discharged hundreds of times, but it will
eventually wear out. When the talk and standby times are noticeably shorter than
normal, to replace the battery, take the device to the nearest authorized service
facility.
© 2015 Microsoft Mobile. All rights reserved.
11
Charge your phone wirelessly
No need for hassle with cables, just pop your device on a wireless charger, and
it immediately starts charging.
You may need a wireless charging cover for wireless charging to work. The cover
may be included in the sales box, or it may be sold separately. Only use original
Lumia wireless charging covers designed for your phone.
Wireless chargers are sold separately.
The charging areas on the phone and the charger need to touch, so make sure
you align the phone and charger properly. Not all phone models fit in all chargers.
1. Make sure the wireless charger is switched on.
2. If your phone needs a wireless charging cover, make sure it’s properly attached
to your phone.
3. Place your phone on the wireless charger so that the charging areas touch.
4. When the battery is full, remove your phone from the charger.
Warning: Make sure there’s nothing between the charger and the device.
Do not attach any objects, such as stickers, on the device surface near the
charging area.
For more info on wireless charging, see the user guide of your charger and
wireless charging cover.
Connect the headset
Enjoy your favorite music, or free your hands for other things when in a call.
The headset may be sold separately.
Connect the headset to your phone.
Do not connect to products that create an output signal, as this may damage
the device. Do not connect any voltage source to the audio connector. If you
connect an external device or headset, other than those approved for use with
this device, to the audio connector, pay special attention to volume levels.
© 2015 Microsoft Mobile. All rights reserved.
12
Antenna locations
Learn where the antennas are located on your phone to get the best possible
performance.
Avoid touching the antenna area while the antenna is in use. Contact with
antennas affects the communication quality and may reduce battery life due to
higher power level during operation.
The antenna areas are highlighted.
© 2015 Microsoft Mobile. All rights reserved.
13
Your first Lumia?
Set up your phone
Make the most out of your phone’s features from the get-go.
When you switch your phone on for the first time, your phone guides you to set
up your network connections, phone settings, and Microsoft account in one
sitting.
You need a Microsoft account to back up and restore your phone, to buy, install,
and update apps, and to access some Microsoft services, such as:
•
•
•
•
Xbox
OneDrive
Hotmail
Outlook
You can use the same username and password on your computer and phone.
1. Switch your phone on, and follow the instructions shown on your phone.
2. When asked, create your Microsoft account if you don’t have one already, or
sign in with your existing username and password.
Tip: You can also create a Microsoft account later. On the start screen, swipe
down from the top of the screen, and tap ALL SETTINGS > email+accounts >
add an account > Microsoft account.
Parents must approve the Microsoft account for children under the age of 13.
To approve an account, on the start screen, swipe down from the top of the
© 2015 Microsoft Mobile. All rights reserved.
14
screen, tap ALL SETTINGS > email+accounts > add an account > Microsoft
account, and follow the instructions shown on the phone.
You can also create or manage your account at www.live.com.
Explore your tiles, apps, and settings
Everything you need is on 2 views: the start screen and apps menu. Fill the start
screen with shortcuts to your favorite apps and the contacts you need the most,
and find all your apps easily in the apps menu.
The start screen consists of tiles, which are shortcuts to your apps, contacts,
browser bookmarks, and more. Some tiles may show you notifications and
updates, such as your missed calls, received messages, and the latest news.
1. To see all the apps on your phone, on the start screen, simply swipe left. To
return to the start screen, swipe right.
Tip: To go back to the start screen from any view, press
.
The apps menu is the home to all your apps – in neat alphabetical order. All the
installed apps end up here. To look up an app in the apps menu, tap , or tap a
letter.
© 2015 Microsoft Mobile. All rights reserved.
15
2. To add an app shortcut to your start screen, in the apps menu, tap and hold
the app, and tap pin to start.
Check notifications and change settings quickly
Swipe down from the top of the screen.
In the action center, you can quickly see notifications, such as your missed calls
and unread mails and messages, open the camera, and access all phone settings.
Navigate inside an app
There’s more to your apps than meets the eye. To find more views in an app,
swipe left. To discover more actions, use the options menu.
In most apps, to go to another view, swipe left.
© 2015 Microsoft Mobile. All rights reserved.
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Find more options in an app
Tap
.
In the options menu, you can find additional settings and actions that are not
shown as icons.
Use the touch screen
Explore your phone with a tap, swipe, or drag.
1. To use your phone, simply tap or tap and hold the touch screen.
2. To open further options, place your finger on an item until the menu opens.
© 2015 Microsoft Mobile. All rights reserved.
17
Example: To open an app or other item, tap the app or item. To edit or delete
a calendar appointment, tap and hold the appointment, and select the
appropriate option.
Tip: You can even use your phone while wearing gloves. On the start
screen, swipe down from the top of the screen, tap ALL SETTINGS >
touch, and switch Touch sensitivity to high.
Tap and hold to drag an item
Place your finger on the item for a couple of seconds, and slide your finger across
the screen.
Swipe
Place your finger on the screen, and slide your finger in the direction you want.
© 2015 Microsoft Mobile. All rights reserved.
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Example: Swipe left or right between the start screen and the apps menu,
or between different views in the hubs. To quickly scroll through a long list
or menu, slide your finger quickly in a flicking motion up or down the screen,
and lift your finger. To stop the scrolling, tap the screen.
Zoom in or out
Place 2 fingers on an item, such as a map, photo, or web page, and slide your
fingers apart or together.
© 2015 Microsoft Mobile. All rights reserved.
19
Important: Avoid scratching the touch screen.
Tip: The screen rotates automatically when you turn the phone 90 degrees.
To lock the screen in its current orientation, on the start screen, swipe down
from the top of the screen, and tap ALL SETTINGS > screen rotation. Switch
Rotation lock to On
. Screen rotation may not work in all apps or views.
Transfer content to your Lumia phone
Learn how to transfer content to your Lumia phone.
Transfer content to your new Lumia phone
Got a new phone and don’t want to lose your photos, videos, and other important
stuff you have on your old phone? There are nifty ways to transfer content to
your new phone.
These instructions may not apply to all phone models and manufacturers.
You may need to install some apps on your phone or computer for the transfer.
Depending on what you need to install and how much content you are
transferring, the transfer may take a while.
Some file formats may not be transferred. Some third-party converter apps may
be available to convert the files to a format that can be transferred.
For more info, go to www.microsoft.com/mobile/switch-easy.
© 2015 Microsoft Mobile. All rights reserved.
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Copy contacts
Have your nearest and dearest instantly at your fingertips. Use the Transfer my
Data app to easily copy your contacts, text messages, and pictures from your
old phone. The app does not work with all phone models.
Tip: If your old phone is a Windows Phone device, or if you have previously
backed up your contacts to your Microsoft account, to import your contacts
from the service, just sign in to your account on your phone. The contacts
are imported automatically.
Your old phone needs to support Bluetooth. The contacts on your old phone
need to be stored in the phone memory, not on the SIM.
1. On your old phone, switch Bluetooth on, and make sure the phone is visible to
other devices.
2. On your new phone, tap Transfer my Data.
3. Tap continue, and switch Bluetooth on.
4. Select your old phone from the list of found devices, and follow the
instructions shown on both phones.
If your contacts are written in a language that is not supported by your new
phone, the contact info may not be shown correctly.
If you don't yet have the Transfer my Data app, you can download it from
www.windowsphone.com.
© 2015 Microsoft Mobile. All rights reserved.
21
Transfer content using your Microsoft account
If your old phone is a Windows Phone, the easiest way to transfer your contacts,
calendar, and text messages to your new Lumia phone is your Microsoft account.
If you don't have a Microsoft account set up on your new Lumia phone yet, on
the start screen, swipe down from the top of the screen, tap ALL SETTINGS >
email+accounts > add an account, and create a Microsoft account following the
instructions shown on the screen.
1. To select what you want to back up to your Microsoft account, on your previous
Windows Phone device, tap Settings > backup.
Your contacts and calendar are backed up automatically to your Microsoft
account.
2. On your new Lumia phone, sign in to your Microsoft account. Your contacts,
calendar, and text messages are automatically transferred to your new Lumia
phone.
Transfer content using OneDrive
Upload your Office documents, photos, and videos to OneDrive to easily transfer
them from your old phone to your new Lumia phone.
To easily upload and manage your content in OneDrive, download and install the
OneDrive app from:
•
•
•
•
•
Google Play for an Android phone
iTunes Store for an iPhone
Store for Windows Phones (if not already in phone)
Mac App Store for an Apple Mac
support.microsoft.com for your PC
You need a Microsoft account to sign in to OneDrive.
OneDrive may not be available for all phone models.
1. On your old phone, open the OneDrive app.
2. Tap , and select what you want to upload.
3. Select upload.
You can now sign in to OneDrive with your Microsoft account to access your
content on any device and download it when you need it.
Tip: To transfer Office documents, you can also save them directly to
OneDrive. To access your documents, on your new Lumia phone, tap
Office > OneDrive.
© 2015 Microsoft Mobile. All rights reserved.
22
Using services or downloading content, including free items, may cause the
transfer of large amounts of data, which may result in data costs.
Transfer content from a Symbian or S40 phone
Use Nokia Suite to transfer your contacts, calendar entries, and photos from a
Symbian or S40 phone to your Lumia phone.
Make sure you have the latest Nokia Suite installed on your PC. You can download
it from www.microsoft.com/mobile/nokiasuite.
You need a Microsoft account to sign into OneDrive.
1. Use a compatible USB cable to connect your Symbian or S40 phone to your
PC.
2. Open Nokia Suite on your PC.
3. Select Copy content to Nokia Lumia, and follow the instructions shown on
your computer. Your files are copied to OneDrive. Your photos are copied to the
Pictures folder in OneDrive, and your contacts and calendar events to your
Outlook.com.
4. To access your photos, on your Lumia phone, swipe left, and tap OneDrive.
Your contacts and calendar events are synced automatically.
Tip: Your Symbian or S40 phone doesn’t support Nokia Suite? Or want to
transfer other content, such as your videos? You can also connect your
phone to your computer and drag and drop the files you want to transfer
onto your computer. If you have the OneDrive desktop app, drag and drop
the files straight to the OneDrive folder for automatic upload.
Transfer Outlook info from an Android phone or iPhone
Use your Microsoft account to transfer your Outlook contacts, calendar entries,
and to-dos from your Android phone or iPhone to your Lumia phone.
You need a Microsoft account to sync your Lumia phone with Outlook.com.
1. Use a compatible USB cable to connect your phone to your computer.
2. On your computer, set the appropriate sync software, such as Samsung Kies,
HTC Sense, Sony PC Companion, or iTunes, to sync the items to Outlook, and
sync contacts, calendar entries, and to-dos from your phone to your computer.
3. In Outlook, add the Microsoft account to Outlook using Microsoft Outlook
Hotmail Connector. Go to www.office.microsoft.com, search for Hotmail
Connector, and download it to your computer. You may need to configure the
Hotmail Connector settings.
4. Sync the content you want from Outlook to your Microsoft account. It may
take a while before the content is available on your Microsoft account.
© 2015 Microsoft Mobile. All rights reserved.
23
5. To sync the content to your Lumia phone, simply sign into your Microsoft
account.
For more info, go to www.windowsphone.com, and see the FAQs on how to sync
your Outlook contacts and calendar to Windows Phone.
© 2015 Microsoft Mobile. All rights reserved.
24
Basics
Learn how to get the most out of your new phone.
What’s new in this release?
Check some of the key things in this release at a glance.
•
•
•
•
Group your tiles on the start screen into folders.
Choose the snooze time and alarm tone to suit you.
Get a VPN service for your personal use.
Cortana supported in new regions: United Kingdom and China.
Get to know your phone
Your phone has two views, start screen and apps menu. To switch between the
views, simply swipe left or right.
Start screen: The animated live tiles show your missed calls and received
messages, the latest news and weather forecasts, and more. Updates of your
pinned contacts are shown on the tile, and you can view your contacts' details
directly from the start screen.
Apps menu: All your apps are listed here, all neatly ordered. If you have a lot of
apps, to look one up, tap .
To access the Windows Phone software license terms, select Settings >
about. Please read the terms. Note that by using the software, you accept the
© 2015 Microsoft Mobile. All rights reserved.
25
terms. If you do not accept the terms, do not use the device or software. Instead
contact Microsoft Mobile or the party from which you purchased the device to
determine its return policy.
Back, start, and search keys
The back, start, and search keys help you navigate your phone.
• To see which apps you have open, press and hold . You can then switch to
another app or close the ones you don’t need.
• To go back to the previous screen you were in, press . Your phone
remembers all the apps and websites you've visited since the last time your
screen was locked.
• To go to the start screen, press . The app you were in stays open in the
background.
• To search the web or for items on your phone, press .
• To control your phone with your voice, press and hold , and say a voice
command.
This feature is not available in all languages. For info on the supported
languages, go to www.windowsphone.com.
• To switch Cortana on, press and hold , and follow the instructions.
This feature is not available in all languages. If you set your phone to a
language not supported, the Cortana tile and app aren’t shown. For info on
the supported languages, go to www.windowsphone.com.
Personalize the navigation bar
All Lumia phones have 3 keys across the bottom: the back, start, and search key.
You can change the way this navigation bar behaves.
Switch the vibration of the navigation keys on or off
On the start screen, swipe down from the top of the screen, tap ALL
SETTINGS > touch, and change the setting for navigation bar.
Changing the vibration setting for incoming calls doesn’t affect the vibration of
the navigation keys.
© 2015 Microsoft Mobile. All rights reserved.
26
Switch between views and apps
Don't have all the apps you need on your start screen? Swipe to the apps menu
to find them. Or check what’s already running on your phone and switch between
the apps.
To see all apps on your phone, on the start screen, simply swipe left. To return
to the start screen, swipe right.
Tip: To find an app quickly, tap any letter in the apps menu, and in the
following menu, tap the first letter or character for the app you want.
View, switch between, and close open apps
To view the open apps, press and hold . To switch the app, swipe to the app
you want, and tap the app. To close the apps you no longer need, tap .
© 2015 Microsoft Mobile. All rights reserved.
27
Check notifications on your phone
Want to check your latest mails or messages quickly? Or to connect to a Wi-Fi
network easily? You can quickly check notifications, change some settings, and
more in the action center that opens from the top of the screen.
The notification icon
shows you have unread notifications.
1. Swipe down from the top of the screen.
In this screen, you can:
•
•
See your missed calls and recent unread mails and messages
Check any notifications, such as available app updates in Store
© 2015 Microsoft Mobile. All rights reserved.
28
•
•
•
Open apps
Check for Wi-Fi networks, and connect to them
Quickly jump to settings
2. To close the menu, press the back key.
Personalize the action center
On the start screen, swipe down from the top of the screen, and tap ALL
SETTINGS > notifications+actions. To change a shortcut, tap the shortcut and
the app you want. You can also select which notifications you want to receive
and how.
Change the volume
Trouble hearing your phone ringing in noisy environments, or calls too loud? You
can change the volume to your liking.
Use the volume keys. The maximum volume level is 10.
By default, the volume keys control the volume of alarms and reminders.
Switch to silent mode
Press a volume key, and tap
> . To switch silent mode off, tap
.
Tip: If you don’t want your phone to vibrate, tap . To change other sound
settings, on the start screen, swipe down from the top of the screen, and
tap ALL SETTINGS > ringtones+sounds.
Change the volume for media and apps
Press a volume key, tap , and set the volume for media and apps. The
maximum volume level is 30.
© 2015 Microsoft Mobile. All rights reserved.
29
Use your phone in airplane mode
In places where you don't want to make or receive calls, you can still access your
music, videos, and offline games if you switch airplane mode on.
Airplane mode closes connections to the mobile network and switches your
device's wireless features off. If supported by your device, the NFC payment and
ticketing feature of the device may remain active. Comply with the instructions
and safety requirements given by, for example, an airline, and any applicable laws
and regulations. Where allowed, you can connect to a Wi-Fi network to, for
example, browse the internet or switch Bluetooth and NFC sharing on in airplane
mode.
1. On the start screen, swipe down from the top of the screen, and tap ALL
SETTINGS > airplane mode.
2. Switch Status to On
.
Icons shown on your phone
The status bar at the top of the screen tells you the current time, battery and
signal strength, and much more.
Tip: To see hidden icons, tap the status bar.
Mobile signal strength
Signal strength
Your phone isn't connected to a mobile network.
There is no SIM card in your phone.
Your SIM card is locked.
Airplane mode is switched on.
Your phone is roaming outside your home mobile network.
Mobile data connection
Single letters, combinations of letters, or combinations of letters and numbers
show the type of mobile network to which you're connected.
Icons that show the network connection type may vary between regions and
network service providers.
An EDGE data connection is open.
A GPRS data connection is open.
© 2015 Microsoft Mobile. All rights reserved.
30
Your phone is connected to a 4G network.
An LTE data connection is open.
Data is transferred over a mobile data connection.
Wi-Fi connection
A Wi-Fi connection is available.
A Wi-Fi connection is active.
A mobile data connection is shared with other devices over Wi-Fi.
Data is transferred over Wi-Fi.
Bluetooth device
A Bluetooth device is connected to your phone.
Bluetooth is switched on, but your phone isn't connected to a Bluetooth device.
Battery
Battery power level
The battery is charging.
Battery saver mode is switched on.
Battery power or state of the battery isn't currently known.
Notifications
You have unread notifications. To check the notifications, swipe down from
the top of the screen.
Profiles
Vibrate mode is switched on.
Silent mode is switched on.
Cortana
Cortana is handling your calls and messages.
Location
An app or service is using your location info.
Driving mode
© 2015 Microsoft Mobile. All rights reserved.
31
Driving mode is switched on.
Accounts
Learn about the different accounts on your phone and what you can do with
them.
Microsoft account
With a Microsoft account, you can access Microsoft services with a single
username and password on your computer or phone. You can also use the same
username and password on your Xbox.
With your Microsoft account, you can, for example:
•
•
•
•
•
•
Download content from Store
Back up your contacts
Upload, store, and share pictures and documents
Back up your phone on OneDrive
Play Xbox games
Get your avatar and gaming achievements on your phone, and add to them
when you play games on your phone
• Keep track of and lock your lost phone with Find My Phone
• Get feeds from social networking services to your People hub
To learn more about Microsoft account and what can you do with it, go to
www.microsoft.com/en-us/account/wizard.aspx.
© 2015 Microsoft Mobile. All rights reserved.
32
Create your Microsoft account
Spice up your life and get more from your phone – create a Microsoft account.
If you didn’t create a Microsoft account during the first start-up, you can always
do it later.
1. On the start screen, swipe down from the top of the screen, and tap ALL
SETTINGS > email+accounts > add an account.
2. Tap Microsoft account.
3. Create your Microsoft account, or sign in with your existing username and
password, and follow the instructions shown on your phone.
Parents must approve the account for children under the age of 13. To approve
the account, on the start screen, swipe down from the top of the screen, tap
ALL SETTINGS > email+accounts > add an account > Microsoft account, and
follow the instructions shown on the phone.
You can also create or manage your account at www.live.com.
Set up My Family
Want to control what your kids can download with their phones? With My Family,
you can restrict your kids from downloading paid or age-rated content from
Store or games store.
Xbox doesn't support child accounts in some countries or regions where
Windows Phones are available.
1. Go to https://www.windowsphone.com/family, and log in to your Microsoft
account.
2. Add the account you want to My Family.
3. Change the settings for your kid’s account.
For more My Family settings, go to https://familysafety.microsoft.com.
© 2015 Microsoft Mobile. All rights reserved.
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OneDrive
Learn what OneDrive is and how to use it.
OneDrive cloud storage
Store your stuff in the clouds. You don't need to worry about freeing memory
for your favorite or new apps.
OneDrive is cloud storage for all your documents and photos, so you can access,
share, or restore them if needed. You can also set it to back up your stuff
automatically, so when you take a photo or a video, it's copied to your cloud
album.
With OneDrive, you can access your photos, documents, and more from your
phone, tablet, or computer. Depending on the app, you can even continue
working on a document right from where you left it earlier.
There are several places where you can access your stuff on OneDrive. You can
save photos to OneDrive in the Photos hub, or manage your office documents
in the Office hub.
Save your photos and other stuff to OneDrive
You can upload files saved on your phone to OneDrive for easy access from your
phone, tablet, or computer.
You need a Microsoft account to connect to OneDrive.
Tap
OneDrive.
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Upload a photo
Tap and the photo you want to upload.
Tip: To set your phone to automatically upload your future photos or videos
to OneDrive, on the start screen, swipe down from the top of the screen,
and tap ALL SETTINGS. Swipe to applications, and tap photos+camera >
OneDrive.
Save an Office document to OneDrive
Tap Office, swipe to places, and tap phone. Then tap and hold the file you
want to save, and tap save to... > OneDrive.
Tip: You can also save a document to OneDrive while working on it. Tap
> save as..., and switch Save to to OneDrive. If you change the Save
to location, it changes the default location for all files.
When you save your Office documents to OneDrive, you can continue working
on the document right where you left it, on any device connected to your
Microsoft account.
Save a file or folder back to your phone from OneDrive
In OneDrive, tap and hold the item you want, tap , select where to save it, and
tap .
Share your photos and documents between your devices
With OneDrive, you can easily access your photos, documents, and other stuff
you have uploaded from any of your devices.
To upload your photos, documents, or other stuff saved on your phone, tablet,
or computer to OneDrive, you need to sign in to your Microsoft account. To
access the uploaded content on another device, you need to sign in to the same
Microsoft account that was used when uploading the content.
To upload or download content, you need an internet connection. If you don't
have a data plan, the data transmission costs may pile up quickly. For info about
possible data costs, contact your network service provider.
There are several places where you can access your stuff on OneDrive. On your
phone, you can check your photos and videos in the Photos hub, or open your
Office documents in the Office hub. You can also download the OneDrive app
from Store to see and manage all types of files on your phone.
On your tablet or computer, you can either manage your stuff online at
onedrive.com, or you can use the OneDrive app and access OneDrive straight
from your desktop. If you don't yet have the OneDrive app, you can download
and install it from onedrive.com.
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Tip: With the OneDrive app on your computer, you can simply drag and drop
the files you want to upload to the OneDrive folder in the file manager, such
as Windows Explorer or Finder, and the files are automatically uploaded to
OneDrive.
Set up an account
Stay up to date – add your important accounts, such as social media or mail
accounts, to your phone.
1. On the start screen, swipe down from the top of the screen, and tap ALL
SETTINGS > email+accounts.
2. Tap add an account and the name of the service, and follow the instructions
shown.
Personalize your phone
Learn how to personalize the start screen, and how to change ringtones.
Personalize the start screen
Make your start screen yours – choose your background photo, pin your favorite
apps and much more to the start screen, or change the tile size and layout as
you like. To get the most out of the space on the start screen, group apps into
folders.
1. To add a background photo, on the start screen, swipe down from the top of
the screen, and tap ALL SETTINGS.
2. Tap start+theme > choose photo.
3. Tap a photo, crop it as you like, and tap .
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Tip: Why not match your background and tile colors with your background
picture? Tap Background or Accent color. To share your theme on all your
Windows devices, on the start screen, swipe down from the top of the
screen, tap ALL SETTINGS > sync my settings, and switch theme to On
.
Move a tile
Tap and hold the tile, drag and drop it to the new location, and tap the screen.
Resize or unpin a tile
To resize, tap and hold the tile, and tap the arrow icon.
The tiles can be either small, medium, or wide. The bigger the tile is, the more
info it can show.
To unpin the tile, tap and hold the tile, and tap
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.
37
Group tiles into folders
Tap and hold the tile, and drag and drop it on top of the tile or folder you want
to group it with. To open an app from the folder, tap the folder, then tap the app
you want. To change the name of the folder, tap and hold the name, and type in
the name you want. To remove a folder, unpin the tiles in it.
Pin an app
Swipe left to go to the apps menu, tap and hold the app, and tap pin to start.
Pin a contact
Tap People, tap and hold the contact, and tap pin to start.
When you pin contacts, their feed updates are shown on the tile, and you can call
them directly from the start screen.
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Personalize the lock screen
Would you like to make your lock screen look unique? You can, for example, have
your own favorite photo in the background.
On the start screen, swipe down from the top of the screen, and tap ALL
SETTINGS > lock screen.
Tip: You can decide which app notifications, such as missed calls or new
messages, you want to see on the lock screen. Simply tap a notification slot,
and choose the app you want to add.
Change the background photo
Tap change photo, select a photo, adjust it to get the best possible fit, and tap
.
Tip: You can also shuffle photos from Bing on your lock screen. Switch
Background to Bing.
Show the artist when playing music
Switch Show artist when playing music to On
.
Create a safe, fun start screen for kids
You can let your kids use some apps on your phone without having to worry about
them accidentally deleting your work mail, making online purchases, or doing
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39
anything else they shouldn't. Put selected apps, games, and other favorites for
kids to enjoy in their own start screen.
1. On the start screen, swipe down from the top of the screen, and tap ALL
SETTINGS.
2. Tap kid's corner.
3. Choose which content your kids can use. You can also set a password to keep
your kids from accessing your own start screen.
Tip: Show your kids how they can personalize their start screen. To change,
for example, the background picture, tap customize. On the start screen,
you can resize or move tiles in the normal way.
Tip: To let your kids make an in-app purchase, such as buy game points,
define a Wallet PIN. You must type in the Wallet PIN to make each purchase.
To define a Wallet PIN, tap Wallet > > settings+PIN. Some purchases
may not be available for all ages.
Go to your own start screen
Press the power key twice, and swipe up on your own lock screen. If you've set
a password, type it in.
Go back to the kid's start screen
On your own lock screen, swipe left, and on the kid's lock screen, swipe up.
Switch the kid's start screen off
On the start screen, swipe down from the top of the screen, tap ALL
SETTINGS, and switch kid's corner to Off
.
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Personalize your phone tones
Want to change the notification tones your phone uses, for example, for calls,
messages, and more? Or add your own tones or your favorite song to the
collection?
1. On the start screen, swipe down from the top of the screen, and tap ALL
SETTINGS > ringtones+sounds.
2. Select the type of ringtone or alert you want to change, and select the sound.
To listen to a ringtone so you can see if you like it, tap .
Tip: Want to set a specific ringtone for a contact so you immediately know
when they are calling? Edit the contact info in the People hub.
Change the message tone or other notification sounds
Tap manage app sounds and the app you want, and select the notification sound.
Add new ringtones from your PC to your phone
Connect your phone to your PC with a USB cable, and use the file manager of
your PC to move the song you want to the ringtone folder in your phone. Your
PC must have Windows Vista, Windows 7, Windows 8, or later.
To set the song as your ringtone, in the ringtones+sounds view, tap Ringtone,
and under Custom, tap the song.
You can use a song as your ringtone if it is not protected with digital rights
management (DRM), and it’s smaller than 30 MB.
Tip: Want to create your own unique ringtone? Tap
the Ringtone Maker app.
Store, and download
Switch your phone to silent mode
When you switch silent mode on, all ringtones and alert tones are muted. Use
this when you are, for example, at the theater or in a meeting.
Press a volume key to see the volume status bar at the top of the screen, and
tap .
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To switch to silent mode, tap .
Tip: Don’t want to keep your phone in silent mode but can’t answer right
now? To silence an incoming call, press the volume down key. If you have
switched Flip to silence on, you can simply turn your phone face down. To
switch Flip to silence on, on the start screen, swipe down from the top of
the screen, tap ALL SETTINGS > audio, swipe left, if needed, and switch Flip
to silence to On
.
Switch silent mode off
Tap .
Switch the vibration off
If you don’t want your phone to vibrate, tap
.
Cortana
Let Cortana make your daily life easier.
Cortana voice assistant
Ever wished for extra help to keep your busy life in check? Cortana is your
personal assistant on your phone, only a word away.
Cortana can help you:
•
•
•
•
•
Schedule a meeting
Set a reminder for an important task
Send automatic replies for callers when you don’t want to be disturbed
Check your location
Get up-to-date traffic and weather info, and much more
You can do all this using your voice, with only a minimum of fiddling with the
touch screen to distract you from other activities.
You need a Microsoft account to use Cortana.
This feature is not available in all languages. If you set your phone to a language
not supported, the Cortana tile and app aren’t shown. For info on the supported
languages, go to www.windowsphone.com.
Set up Cortana
Got your hands full, but need to use your phone? You can use your voice to make
a call, send a text message, search the web, or open an app.
You need a Microsoft account to use Cortana.
1. Tap
Cortana.
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42
2. Follow the instructions shown on your phone.
To later change your settings, such as your name, tap
> settings.
Use Cortana
Got your hands full, but need to use your phone? You can use your voice to make
a call, schedule a meeting, search the web, or open an app.
Tap
Cortana.
Tap , say what you want to do, and follow the instructions shown on your
phone.
Example: Say Make an appointment, and see what happens.
Tip: Heard a catchy tune and want to know what it is? While the music is
playing, tap .
Accessibility
Learn how to make using your phone easier.
Control your phone with your voice
Got your hands full, but need to use your phone? You can use your voice to make
a call, send a text message, search the web, or open an app.
This feature is not available in all languages. You may also need to download a
language package before you can use the feature. For info on the supported
languages, go to www.windowsphone.com.
1. Press and hold .
2. Say a voice command into your phone.
Example: To check your schedule, say Open calendar.
Use your phone with ease
Struggling with small text or blurry images? Make the fonts larger and the screen
easier to view. You can also use your phone with a teletypewriter (TTY/TDD).
1. On the start screen, swipe down from the top of the screen, and tap ALL
SETTINGS.
2. Tap ease of access.
Change the font size
Tap the Text size slider.
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Switch high contrast on
Switch High contrast to On
.
Magnify the screen
Switch Screen magnifier to On
, and double-tap the screen with 2 fingers.
When using the magnifier, use 2 fingers to move around the screen. To stop
magnification, double-tap the screen with 2 fingers.
Use your phone with a TTY/TDD
Switch TTY/TDD to full.
The available TTY/TDD modes may vary depending on your network service
provider.
Use your phone with a hearing aid
Switch Telecoil to On
.
To check the Hearing Aid Compatibility rating for your phone, go to aka.ms/
phoneaccessibility.
Use the screen reader
Narrator reads the info on your screen aloud.
Not all languages are supported, and you may need to download additional
language packages.
1. On the start screen, swipe down from the top of the screen, tap ALL
SETTINGS > ease of access, and switch Narrator to On
.
2. To hear the names of the items on the screen, move your finger on the screen.
To open an item, double-tap the item.
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When Narrator is switched on, some touch screen actions, such as swipe, are
disabled.
Unlock the keys and screen when using the screen reader
Press the power key to wake up the screen, then double-tap the start key
.
Close the screen reader
Press the start key and the volume up key at the same time to switch Narrator
off or back on.
Take a screenshot
Did you just finish personalizing your start screen, and want to share your work
of art? You can capture your screen and send it to your friends.
1. Press the volume up key and the power key at the same time.
2. Tap Photos > albums > Screenshots.
3. Tap and hold the screenshot you want to send, and tap share....
Extend battery life
Get the most out of your phone while getting the battery life you need. There
are steps you can take to save power on your phone.
To save power:
Charge wisely
© 2015 Microsoft Mobile. All rights reserved.
Always charge the battery fully.
45
Select only the sounds that you Mute unnecessary sounds, such as key press
need
sounds. On the start screen, swipe down
from the top of the screen, tap ALL
SETTINGS > ringtones+sounds, and select
which sounds to keep.
Use wired headphones
Use wired headphones, rather than the
speakerphone.
Use Battery Saver
You can set your phone to automatically
save power when the battery charge level is
low. To check the battery status, and to
switch Battery Saver on, on the start screen,
swipe down from the top of the screen, and
tap ALL SETTINGS > Battery Saver.
When your phone goes into battery saver
mode, you may not be able to change the
settings of all apps.
Change the phone screen
settings
• Set the phone screen to switch off after a
short time. On the start screen, swipe
down from the top of the screen, and tap
ALL SETTINGS > lock screen > Screen
times out after.
Lower the screen brightness
• On the start screen, swipe down from the
top of the screen, and tap ALL
SETTINGS > brightness. Make sure that
Automatically adjust is switched to Off
. Switch Level to low, and switch
Automatically adjust to On
.
• To lower the screen brightness when the
battery saver is on, on the start screen,
swipe down from the top of the screen,
tap ALL SETTINGS > display, and switch
Battery Saver brightness to On
.
Stop apps from running in the
background
© 2015 Microsoft Mobile. All rights reserved.
Close the apps you are not using. To close
most of the apps, press and hold , and tap
on the apps you want to close.
46
Use location services selectively If you want to keep location services
switched on, but don't want to use check-in
services, on the start screen, swipe down
from the top of the screen, and tap ALL
SETTINGS. Swipe to applications, tap
people, and switch Use my location to Off
.
Use network connections
selectively
• Set your phone to check for new mail less
frequently, or even by request only. In
every mailbox you have, tap
>
settings > sync settings, and select how
often to sync.
• Switch Bluetooth on only when needed.
• Turn NFC on only when needed. To switch
the NFC feature off, on the start screen,
swipe down from the top of the screen,
tap ALL SETTINGS > NFC, and switch Tap
.
to share to Off
• Use a Wi-Fi connection to connect to the
internet, rather than a mobile data
connection.
• Stop your phone scanning for available
wireless networks. On the start screen,
swipe down from the top of the screen,
tap ALL SETTINGS > Wi-Fi, and switch WiFi networking to Off
.
• If you're listening to music or otherwise
using your phone, but don't want to make
or receive calls, switch airplane mode on.
On the start screen, swipe down from the
top of the screen, tap ALL SETTINGS >
airplane mode, and switch Status to On
.
Check battery use
To check which apps have been eating up your battery life, on the start screen,
swipe down from the top of the screen, and tap ALL SETTINGS > Battery
Saver, and swipe to usage.
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Save on data roaming costs
Want to save on your phone bills? You can cut data roaming costs by changing
mobile data settings. Data roaming means using your phone to receive data over
networks that your network service provider doesn't own or operate. Connecting
to the internet when roaming, especially when abroad, can raise data costs
substantially. Your network service provider can charge you a fixed fee for data
transfer or on a pay-as-you-use basis. To use the optimal connection method,
change the Wi-Fi, mobile data, and mail download settings.
Using a Wi-Fi connection is generally faster and less expensive than using a
mobile data connection. If both Wi-Fi and mobile data connections are available,
your phone uses the Wi-Fi connection.
On the start screen, swipe down from the top of the screen, and tap
1. Make sure Wi-Fi networking is switched to On
2. Select the connection you want to use.
.
.
Close a mobile data connection
On the start screen, swipe down from the top of the screen, tap ALL
SETTINGS > cellular+SIM, and switch Data connection to Off
.
Tip: You can also follow your data usage with the data sense app.
Stop data roaming
On the start screen, swipe down from the top of the screen, tap ALL
SETTINGS > cellular+SIM, and switch Data roaming options to don't roam.
Tip: To save on data costs when traveling, save new maps to your phone
before your journey, and browse the maps offline. If you’re running low on
space, you can remove some maps from your phone.
Download mail less frequently
In every mailbox you have, tap
often to sync.
> settings > sync settings, and select how
Write text
Learn how to write text quickly and efficiently with your phone’s keyboard.
Use the on-screen keyboard
Writing with the on-screen keyboard is easy. You can use the keyboard when
holding your phone in portrait or landscape mode. You can write your messages
by tapping the letters or by swiping through them.
Tap a text box.
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1
2
3
4
5
6
7
8
Character keys
Shift key
Numbers and symbols key
Smiley key
Comma key
Space key
Enter key
Backspace key
The keyboard layout can vary in different apps and languages. The language key
is only shown when more than one language is selected. The example shows the
English keyboard.
Tip: To add the comma key to the keyboard, on the start screen, swipe down
from the top of the screen, and tap ALL SETTINGS > keyboard > advanced >
Show a comma key when available. You can add the comma key only if you
have at least 2 keyboards installed on your phone.
Swipe to write text
Swipe from the first letter of the word, and draw a path from letter to letter. Lift
your finger after the last letter. To continue, keep on swiping without tapping
the space key. Your phone adds the spaces.
Not all languages are supported.
Switch between upper and lower case characters
Tap the shift key. To switch caps lock mode on, double-tap the key. To return to
normal mode, tap the shift key again.
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Type in a number or special character
Tap the numbers and symbols key. To see more special character keys, tap the
shift key. Some special character keys bring up more symbols. To see more
symbols, tap and hold a symbol or special character.
Tip: To put a period at the end of a sentence, and to start a new sentence,
tap the space key twice.
Tip: To quickly type in a number or special character, while holding the
numbers and symbol key, slide your finger to the character, and lift your
finger.
Copy or paste text
Tap a word, drag the circles before and after the word to highlight the section
you want to copy, and tap . To paste the text, tap .
Add an accent to a character
Tap and hold the character, and tap the accented character.
Delete a character
Tap the backspace key.
Move the cursor
To edit a word you just wrote, tap and hold the text until you see the cursor. Drag
the cursor to the place you want.
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Use keyboard word suggestions
Your phone suggests words as you write, to help you write quickly and more
accurately. Word suggestions are available in several languages.
When you start writing a word, your phone suggests possible words. When the
word you want is shown in the suggestion bar, select the word. To see more
suggestions, swipe left.
Tip: If the suggested word is marked in bold, your phone automatically uses
it to replace the word you wrote. If the word is wrong, tap it to see the original
word and a few other suggestions.
Correct a word
If you notice that you have misspelled a word, tap it to see suggestions for
correcting the word.
Add a new word to the dictionary
If the word you want isn't in the dictionary, write the word, tap it, and tap the
plus sign (+) in the suggestion bar. Your phone also learns new words when you
have written them a few times.
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Switch word suggestions off
On the start screen, swipe down from the top of the screen, and tap ALL
SETTINGS > keyboard.Tap your language keyboard, and clear the Suggest
text check box.
Add writing languages
You can add several writing languages to your keyboard and switch between the
languages when writing.
1. On the start screen, swipe down from the top of the screen, and tap ALL
SETTINGS > keyboard > add keyboards.
2. Select the languages you want to write in.
Tip: To remove a pre-installed keyboard, tap and hold the language you
don't want to use, and tap remove.
Switch between the languages when writing
Tap the language key repeatedly until the language you want is shown. The
keyboard layout and word suggestions change according to the language
selected. The language key is only shown when more than one keyboard has been
installed.
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Scan codes or text
Use your phone camera to scan things, such as QR codes, barcodes, and book
and DVD covers, and get further info on what your phone recognizes.
Tap the search key
, and tap
If your phone has Cortana, tap
.
Lumia Camera > > Lenses > .
1. Point the camera at a code.
2. Tap a result for more info.
Tip: Keep the camera steady, and make sure what you're scanning is
completely visible in the camera viewfinder.
Example: Try scanning the following code, and see what happens.
Translate or search for text on the web
Point the camera at the text, tap scan text and the words you want, and tap
translate or search.
This feature may not be available in all languages.
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Clock and calendar
Keep track of time – learn how to use your phone as a clock, as well as an alarm
clock, and how to keep your appointments, tasks, and schedules up to date.
Set an alarm
You can use your phone as an alarm clock.
Tap
Alarms.
1. Tap .
2. Set the time, fill in the alarm details, and tap
.
Tip: Want to wake up to your favorite song? Like with other notification
tones, you can add your own tones to your phone and personalize your alarm
tones to your liking.
For the alarm to sound, your phone must be turned on, and the phone volume
needs to be loud enough.
Tip: You can quickly see the time of the next active alarm if you have pinned
the Alarms app to the start screen. The tile size must be at least medium.
Snooze an alarm
If you don’t want to get up just yet, when the alarm sounds, tap snooze. Before
snoozing, you can change the snooze time.
Tip: Pressing the back key
snoozes the alarm for 2 minutes.
Turn an alarm off
Tap Alarms, and switch the alarm to Off
Delete an alarm
Tap the alarm and
.
.
© 2015 Microsoft Mobile. All rights reserved.
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Update the time and date automatically
You can set your phone to update the time, date, and time zone automatically.
Automatic update is a network service and may not be available depending on
your region or network service provider.
On the start screen, swipe down from the top of the screen, and tap ALL
SETTINGS > date+time.
Switch Set date and time automatically to On
.
Tip: Want to change the time format? Switch the 24-hour clock on or off as
you wish. To change how dates are shown, tap ALL SETTINGS > region.
Update the time and date manually
Switch Set date and time automatically to Off
, and edit the time and date.
Update the time zone manually when traveling abroad
Switch Set date and time automatically to Off
, and tap Time zone and a
location.
Add an appointment
Need to remember an appointment? Add it to your calendar.
Tap
Calendar.
1. Tap .
2. Type in the details you want, and set the time.
3. To add, for example, the duration, reminder, or recurrence for the event, tap
more details.
4. When done, tap .
Tip: To edit an event, tap and hold the event you want, tap edit, and edit
the details you want.
Send a meeting invitation
When creating an event, tap more details > add someone > , select the
contacts you want, and tap .
You can send meeting invitations to contacts who have a mail address.
Create an event on another calendar
By default, your events go to your Microsoft account calendar. If you have, for
example, a shared calendar with your family, you can create and share the event
instantly. To change the calendar when creating the event, tap more details >
Calendar and the calendar you want to use.
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Example: You can create an event to a calendar you are sharing with other
people, such as your Family room calendar or your work calendar, so they
know when you are busy.
Change your status for an event
When you want to let others know when you’re busy or out of the office, tap
more details > Status and the status you want. By default, your status is free.
Delete an appointment
Tap and hold the appointment, and tap delete.
Switch between calendar views
Want to see your appointments for the day or week at a glance? Planning when
to have your vacation? You can browse through your calendar in different views.
Tap
Calendar.
1. To switch between the daily, weekly, monthly, and yearly views, tap . In the
weekly or monthly view, tap the day to see all your events.
2. To switch between days, weeks, months, or years, swipe left or right. To quickly
jump to a particular month of a given year, in the yearly view, swipe to the year
you want, and tap the month.
Tip: If you allow the calendar to use your location, you can also check the
weather in the daily or weekly view.
Check your task list
> tasks.
Tap
Add a task to your task list
Do you have important deadlines to meet at work, library books to return, or
some other tasks you need to remember? You can add them to your task list and
cross them out once completed. If you have a particular deadline, set a reminder.
Tap
Calendar > > tasks.
1. Tap , and fill in the fields.
2. To add a reminder, switch Reminder to On
and time.
3. Tap .
, and set the reminder date
Edit or delete a task
Tap and hold the task, and tap edit or delete.
Tip: Feeling energetic? Or hands full and no time for extra tasks? To quickly
bring the time of the event forward or postpone it, tap and hold the task,
and select the option you want.
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Mark a task as complete
Tap and hold the task, and tap complete.
Use multiple calendars
When you set up your mail or social networking accounts on your phone, you can
sync the calendars from all your accounts in one place.
1. Tap Calendar.
2. To show or hide a calendar, tap
> settings, and turn the calendar on or
off.
When a calendar is hidden, the calendar events and reminders are not shown in
different calendar views.
The birthday calendar compiles the birthday info from your social networking
accounts.
You can’t add new calendars to your phone, but you can choose which calendars
from your different accounts you want to see.
Change the color for each calendar
Tap
> settings, and tap the current color and the new color.
Browse your SIM apps
If your service provider has included apps on your SIM card, here's how to find
them.
1. On the start screen, swipe down from the top of the screen, and tap ALL
SETTINGS > cellular+SIM.
2. Tap the SIM.
3. Tap SIM applications.
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Store
Make your phone your own with more apps, games, and other items, some of
which are free of charge. Browse Store to find the latest content for you and
your phone.
You can download:
•
•
•
•
•
Apps
Games
Entertainment apps and services
News apps and services
Books
You can also:
• Get content that is relevant to your tastes and location
• Share recommendations with your friends
The availability of Store and the selection of items available for download depend
on your region.
To download from Store, you need to be signed in to your Microsoft account on
your phone. When you're signed in, you are offered content compatible with your
phone.
You can search for and download content directly to your phone, or browse Store
content on your computer and send links from there to your phone by text
message.
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Many items are free of charge; some you need to pay for with your credit card
or on your phone bill.
The availability of payment methods depends on your country of residence and
your network service provider.
Using services or downloading content, including free items, may cause the
transfer of large amounts of data, which may result in data costs.
Browse Store
Check out the latest and most downloaded apps, games, and other items
recommended for you and your phone. Browse different categories, or search
for specific items.
Tap
Store.
1. Tap a category on the front page, or swipe left or right to see more categories
and items.
2. Tap an item to view its details. When you view an item, related items are also
shown.
Tip: Did you find something in Store that you know your friends would be
interested in? Tap share to send them a link.
Tip: Want to get personalized suggestions on which apps and games might
interest you? Sign in to your Microsoft account, and Store suggests a
selection of apps for you.
Search Store
Tap , write your search words, and tap
.
Download an app, game, or other item
Download free apps, games, or other stuff, or buy more content for your phone.
1. Tap Store.
2. Tap an item to view its details.
3. If the item has a price, tap buy, or to try the item for free for a limited time,
tap try. If the item is free, tap install.
The availability of payment methods depends on your country of residence and
your network service provider.
4. If you're not signed in to your Microsoft account, sign in now.
5. Follow the instructions shown on your phone.
Tip: If downloading fails, check that the time and date are set correctly.
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When the download is complete, you can open or view the item, or continue
browsing for more content. The content type determines where the item is
stored in your phone: music, videos, and podcasts can be found in Music,
Video, and podcasts, games can be found in Games, and apps can be found in
the apps menu.
For more info on an item, contact the publisher of the item.
Tip: Use a Wi-Fi connection to download large files.
Tip: In the Store main view, you can see a notification at the top right corner
of the screen on how many of your downloaded apps, games, and other
content have updates.
If the app you’ve downloaded doesn’t support your phone language, the app
uses US English by default. If you’ve added more than one phone language and
the app supports one of them, the app is downloaded in the supported language.
Tip: You can also use your computer to browse Windows Phone Store and
download content to your phone. Go to www.windowsphone.com, and
browse or search for apps and games.
Tip: If your kid has a Windows Phone 8.1, you can use the My Family website
to manage their game and app downloads and settings. To set up My Family,
go to https://www.windowsphone.com/family, sign in to the Microsoft
account with both your and the kid’s mail address and password, and follow
the instructions.
This feature is not available in all languages. For more info on feature and
service availability, see the How-to section at www.windowsphone.com.
The availability of apps and games may depend on your kid’s age.
See your ongoing and previous downloads
> downloads, and swipe to downloads to see the ongoing
Tap Store > downloads, or to history to see the previously downloaded apps, games, and
other content.
View your ongoing downloads
While an item is downloading, you can continue to browse Store for other content
and add items to be downloaded.
To view the status of your downloads, in the Store main view, swipe to downloads
to see the ongoing downloads, or to history to see the previously downloaded
content.
Tip: To check the status of the currently ongoing download, tap check
install.
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Tip: If you need to, for example, temporarily close your internet connection,
tap and hold the downloading item, and tap pause. To resume downloading,
tap resume. Pause pending items individually. If a download fails, you can
re-download the item.
Write a review for an app
Do you want to share your opinion on an app with other Store users? Rate and
review the app. You can post one review per app that you download.
1. In the apps menu, tap and hold the app, and tap rate and review.
2. Rate the app, and write your review.
Tip: You can rate and review your other items in the same way.
Receive ads
If you want to receive ads and tips about apps that might interest you, on the
start screen, swipe down from the top of the screen, tap ALL SETTINGS, and
. If you want to clear the info that your phone
switch advertising id to On
uses to find your relevant ads and tips, tap reset your advertising ID.
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People & messaging
Contact your friends and family, and share your files, such as photos, using your
phone. Stay tuned with the latest updates to your social networking services
even when on the go.
Calls
Want to make calls on your new phone and talk to your friends? Read on and
you'll learn how.
Call a contact
Calling your friends is quick and easy when you've saved them as contacts in your
phone.
Tap
.
1. Tap .
2. Tap the contact and the number, if the contact has several numbers.
Tip: Is your friend's voice too loud or quiet? Press the volume keys to change
the volume.
Tip: Want to let others hear the conversation? Tap speaker.
Call a phone number
Tap , type in the phone number, and tap call.
To type in the + character, used for international calls, tap and hold 0.
The + character only works from abroad. The + character may not work in all
regions. In this case, enter the international access code directly.
Search your call history
To search for a call record, swipe to history, tap
name or phone number.
, and type in the contact's
Remove a call record
To remove a call record, swipe to history, tap and hold the call record, and tap
delete.
To remove all the call records, tap
> select calls > > select all > .
Copy and paste a phone number
On the start screen, tap People, swipe to contacts, tap a contact, tap and hold
the phone number, tap copy, and in a text box, tap .
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Make a call with Skype
You can use your phone to make Skype-to-Skype calls and video calls. With Skype
global rates, you can also call landlines or other mobile phones. Pay as you go
with your credit card, or get a monthly subscription for the best rates.
If you don't yet have the Skype app, you can download it from
www.windowsphone.com.
Tap Skype, and sign in with the same Microsoft account that you use with your
phone.
To call a Skype contact, swipe to people, tap the contact you want to call, and
tap .
For more info on Skype-to-Skype calls, see the video at www.youtube.com/
watch?v=AF2HRYdPnAM (in English only).
Tip: To save on data costs, use a Wi-Fi network connection with Skype
whenever possible.
Make a video call with Skype
Swipe to people, tap the contact you want to call, and tap .
If your phone does not have a front camera, you can use the main camera for
video calls.
Make a Skype call with Cortana
On the start screen, tap Cortana > and say Skype call or Skype video call,
followed by the name of the contact.
Cortana is not available in all languages. For info on the supported languages,
go to www.windowsphone.com.
Use speed dial to call your favorite contacts
Call your most important contacts quickly with 1-touch dial.
1. To add a contact to 1-touch dial, tap People, swipe to contacts, and tap the
contact you want to add.
2. Tap and hold the contact's phone number, and tap add to speed dial.
Call a contact with 1-touch dial
Tap , swipe to speed dial, and tap a contact.
Call the last dialed number
Still have some words to say to your friends? Call them again. In the call history
view, you can see info about the calls you have made and received.
1. Tap
, and swipe to history.
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2. Tap the name or phone number.
Use your voice to make a call
You can use your voice to call a contact.
1. Press and hold .
2. Say Call and the contact's name.
Tip: You can also use voice dialing with a Bluetooth headset.
This feature is not available in all languages. For info on the supported languages,
go to www.windowsphone.com.
Silence an incoming call
If your phone rings when you don't want to be disturbed, you can silence the
ringtone for that call.
If you want to be able to silence your phone by turning it face down, the Flip to
silence feature must be switched on. On the start screen, swipe down from the
top of the screen, tap ALL SETTINGS > audio, swipe left, if needed, and switch
.
Flip to silence to On
When someone calls you, press the volume key or the lock key. You can also turn
your phone face down.
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Reply to a call by a text message
Can't speak right now to answer a call? You can reply to the caller by a text
message.
1. When someone calls you, tap TEXT REPLY.
2. Tap type a message..., and write your message.
You can only reply by a text message to calls from the contacts saved in your
phone.
Switch text reply on or off
Tap > > settings, and switch Text reply to On
or Off
.
Edit a pre-written text message
Tap > > settings > edit replies, and edit the reply you want.
Call your voice mailbox
If you've forwarded incoming calls to your voice mailbox, you can call it and listen
to the messages your friends have left.
1. Tap .
2. Tap . If asked, type in the voice mail password you received from your
network service provider.
3. You can listen or reply to voice mail messages, delete them, or record a
greeting message.
For the availability of the voice mailbox service, and for info on setting up how
long before calls are forwarded, contact your network service provider.
Block calls and messages
Getting unwanted calls or text messages? Block them with the call+SMS filter
app.
To add a phone number to your blocked numbers list, on the start screen, tap
, swipe to history, tap and hold the caller you want to block, and tap block
number....
You can also add numbers to your blocked numbers list from text messages.
On the start screen, swipe down from the top of the screen, and tap ALL
SETTINGS > call+SMS filter.
Switch Block calls+SMS to On
.
Check which numbers are blocked
Tap blocked numbers.
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Get notifications about blocked calls or messages
Tap advanced, and switch Notifications to On
.
Contacts
You can save and organize your friends' phone numbers, addresses, and other
contact information in the People hub. You can also get in touch with your friends
through social networking services.
People hub
The People hub is where all your friends’ contact info is kept. It lets you stay in
touch with the people who matter the most through rooms and groups. Your
social networks are also here.
Go to contacts to see your friends’ contact info from every account you have
signed into. You can organize the list the way you like by filtering it by account
or hiding the contacts without phone numbers. Your own contact card is also
here.
Check out what's new to see your friends’ social network status updates
conveniently in one place.
The rooms view is home to your rooms and groups, which are ways to stay in
touch with your most important contacts. The rooms let you and your invited
friends privately chat and share things like calendars and photos. The groups
make it easy to see social updates from just the people you add to the group
and to send mails or messages to all of them at once.
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Add or delete a contact
Keep your friends with you. Save their phone numbers, addresses, and other info
to the People hub.
Tap
People, and swipe to contacts.
Add a contact
1. Tap .
2. If you're signed in to several accounts, select the account to which you want
to save the contact.
You cannot save a contact to your phone only, it’s always saved to an account.
3. Add the contact details, and tap
.
Tip: Your contacts are backed up automatically to your Microsoft account.
Edit a contact
Tap the contact and
address.
Delete a contact
Tap the contact and
, and edit or add details, such as a ringtone or a web
> delete.
The contact is deleted both from your phone and, with some exceptions such as
Facebook, Twitter, and LinkedIn, from the social networking service where it's
stored.
Tip: If you want to delete multiple contacts quickly, on your computer, log
in to people.live.com with your Microsoft account, and delete them there.
Filter your contacts list
If you don't want contacts from social networking services to show up in your
> settings >
contacts list, you can filter them out. In the contacts list, tap
filter contact list and the accounts you want to show or hide.
Tip: You can also filter out the contacts without phone numbers. Switch
Hide contacts without phone numbers to On
.
Save a number from a received call
Have you received a call from a person whose phone number is not yet saved in
your People hub? You can easily save the number in a new or existing contacts
list entry.
1. Tap
2. Tap
3. Tap
, and swipe to history.
next to a phone number, and tap .
, edit the phone number and phone number type, and tap
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4. Edit other contact details, including the name, and tap
.
Save a number from a received message
Have you received a message from a person whose phone number is not yet
saved in your People hub? You can easily save the number in a new or existing
contacts list entry.
1. Tap Messaging.
2. In the conversations list, tap a conversation and > .
3. Tap , edit the phone number and phone number type, and tap
4. Edit other contact details, including the name, and tap .
.
Search for a contact
Need to contact your friends quickly? Rather than scrolling through all your
contacts, you can search or jump to a letter or character in the contacts list. You
can also use a voice command to call or send a message to a contact.
1. Tap
2. Tap
People, and swipe to contacts.
, and start writing a name. The list filters as you write.
Tip: Pin your most important contacts or contact groups to the start screen.
Tap and hold a contact, and tap pin to start.
Jump to a letter or character in your contacts list
Tap any letter in the contacts list on the left, and in the following menu, tap the
first letter or character for the name you want.
Use a voice command
In any view, press and hold , and say Call or Text and the contact's name. Not
all languages are supported.
Link contacts
Do you have separate entries for the same contact from different social
networking services or mail accounts? You can link multiple contacts so that their
info is in a single contact card.
Tap
People, and swipe to contacts.
1. Tap the main contact you want to link to and .
2. Tap choose a contact and the contact to be linked.
Unlink a contact
Tap the main contact and
, and tap the contact to be unlinked and unlink.
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Create, edit, or delete a contact group
You can create contact groups to send a message to several people at the same
time, or to see social updates from just group members. For example, you can
add family members to the same group and reach them quickly with the same
message.
Tap
People, and swipe to rooms.
1. Tap > Group.
2. Write a name for the group, and tap .
3. Tap and a contact. To add another contact, tap
4. Tap .
again.
Tip: There is already a group called Best friends in your phone.
Add a new group contact
Tap the group, and tap > and a contact.
Remove a contact from a group
Tap the group and . Tap the contact and remove from group.
Rename a group
Tap the group and
> rename, and write the new name.
Delete a contact group
Tap the group and
> delete.
Share your plans with your family and friends
Want to gather with people, but find it difficult to set a date and time convenient
for everybody? You can invite others to chat, and privately share a calendar,
photos, or notes, such as shopping lists.
Although this feature works best on Windows Phone 8 and later releases, phones
running on Windows Phone 7 can join rooms and set up shared calendars. To use
this feature, you need to sign in to your Microsoft account.
1. To create a room for sharing, tap People, and swipe to rooms.
2. Tap > Room.
3. Write a name for the room, and tap .
4. To switch between a group chat, calendar, note, or photo album, swipe left or
right.
5. To invite someone to join the room, tap > and a contact.
Tip: If you haven't used rooms yet, your phone has a Family Room ready for
you. In the People hub, swipe to rooms, and tap Family Room. To invite
someone to the room for the first time, tap invite someone.
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Share a photo with a room
Tap a room, swipe to photos, and tap > photo. Then tap a photo and
Tip: To delete a photo from the room, tap the photo and open in
OneDrive. Then tap the photo and .
.
Share a contact
It's easy to share a contact with your friends by using NFC. Just tap their phones,
and you're done.
1. To make sure NFC is switched on, on the start screen, swipe down from the
top of the screen, tap ALL SETTINGS > NFC, and switch Tap to share to On
.
2. On the start screen, tap People, and swipe to contacts.
3. Tap a contact and
> share contact > > Tap to share (NFC).
4. Touch your friend's phone with your phone. The other phone must support
NFC. For more info, see the user guide of the other phone.
This feature may not be compatible with all phones that support NFC.
Social networks
Want to keep in touch with your friends? You can set up social networking
services on your phone.
Social networking services on your phone keep you connected.
Set up a social media account
Set up your social networking service accounts.
Tap the social networking app you want to sign in to, such as Facebook, and follow
the instructions shown.
To download more social networking apps, tap Store.
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Tip: When you sign in to an account, the contacts in the account are
automatically imported. To choose which accounts show up in your contacts
list, on the start screen, tap People, swipe to contacts, and tap
>
settings > filter contact list.
See your friends' status updates
After you set up your social networking services, such as Twitter, on your phone,
you can follow your friends' status updates in the People hub.
Tap
People, and swipe to what's new.
Post your status
If you feel like reaching out to your friends, let them know what's on your mind.
Post a status update to the social networking services that you use.
1. Tap People, and swipe to contacts.
2. Tap your own contact card and post an update.
3. Select the service to post to.
4. Write your message.
5. Tap .
Important: Before sharing your location, consider carefully with whom you
are sharing. Check the privacy settings of the social networking service you
are using, as you might share your location with a large group of people.
Change your profile photo
When you set up your Microsoft account or a social networking service on your
phone, your profile photo from one of these services becomes your contact card
photo on your phone.
1. Tap People, and swipe to contacts.
2. At the top of your contacts list, tap your own photo.
3. Tap your photo again, and either choose one of the offered photos, or tap
find another to select a new photo.
4. Drag the photo around to adjust the cropping, and tap .
Share a photo in social networking services
After you take a photo, upload it to the web so all your friends can see what
you're up to.
1. Tap Photos.
2. Browse your photo albums for the photo you want to share.
3. Tap and hold the photo, and tap share....
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4. Tap the social networking service where you want to upload the photo.
5. Add a caption if you want, and share or send your photo.
Messages
Stay in touch with your friends with text or multimedia messages.
Send a message
With text and multimedia messages, you can quickly contact your friends and
family.
1. Tap Messaging.
2. Tap .
If you start writing a message and switch to another app before sending it, you
can continue your message when you return to Messaging. Tap
> drafts.
The draft message is deleted when sent.
3. To add a recipient from your contacts list, tap
can also type in a phone number.
Tip: To add several recipients, tap
and tap .
> , or start writing a name. You
, select the recipients you want,
4. Tap the message box, and write your message.
Tip: To add a smiley, tap .
5. To add an attachment, such as a photo, tap , and select the attachment.
6. To send the message, tap .
If you’re unable to send a multimedia message, check the following:
•
•
Your mobile subscription supports multimedia messages.
Your data connection is switched on. Swipe down from the top of the screen,
tap ALL SETTINGS > cellular+SIM, and switch Data connection to On
.
Only compatible devices can receive and show multimedia messages. Messages
may look different in different devices.
Forward a message
In threads, tap a conversation, tap and hold the message you want to forward,
and tap forward.
Before forwarding the message, you can edit what's written or add or remove
attachments.
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Forward multiple messages
In threads, tap a conversation and
> select messages, tap the check boxes
that appear next to the messages, and tap to add a recipient.
Read a message
You can see on the start screen when you've received a message.
You can view the messages between you and a contact in one conversation
thread. The thread can contain text and multimedia messages.
1. Tap Messaging.
2. To read a message, tap a conversation.
Tip: To prevent others from accidentally seeing notifications about your
messages on the lock screen, swipe down from the top of the screen, and
tap ALL SETTINGS > lock screen > Choose an app to show detailed
status > none.
If you’re unable to open a multimedia message, check the following:
• Your mobile subscription supports multimedia messages.
• Your data connection is switched on. Swipe down from the top of the screen,
.
tap ALL SETTINGS > cellular+SIM, and switch Data connection to On
You can send text messages that are longer than the character limit for a single
message. Longer messages are sent as two or more messages. Your service
provider may charge accordingly. Characters with accents, other marks, or some
language options, take more space, and limit the number of characters that can
be sent in a single message.
Using services or downloading content, including free items, may cause the
transfer of large amounts of data, which may result in data costs.
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Save an attachment
Tap the attachment, such as a photo, and tap
> save.
Delete a conversation
In threads, tap , select the conversation you want to delete, and tap
.
Delete a single message in a conversation
In threads, tap a conversation, tap and hold the message you want to delete,
and tap delete.
Delete all messages in your phone
Tap > > select all > .
Reply to a message
Don't keep your friend waiting – reply to the message straight away.
1. Tap Messaging.
2. In threads, tap the conversation containing the message.
3. Tap the message box, and write your message.
4. Tap .
Forward a message
In threads, tap a conversation, tap and hold the message you want to forward,
and tap forward.
Before forwarding the message, you can edit what's written or add or remove
attachments.
Send a message to a group
Need to send a message to a group of people? Create a group in the People hub,
and you can reach them all with a single message or mail.
Tap
People, and swipe to rooms.
1. Tap the group and text or send email.
2. Write and send your message.
Tip: To create a group, tap
> Group.
Chat using Skype
You can use your phone to send Skype-to-Skype instant messages.
If you don't yet have the Skype app, you can download it from
www.windowsphone.com.
1. Tap Skype.
2. Sign in with the same Microsoft account that you use with your phone.
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3. Swipe to people, and tap the contact you want to chat with.
4. Write your message, and tap .
For more info on Skype-to-Skype instant messages, see the video at
www.youtube.com/watch?v=AF2HRYdPnAM (in English only).
Tip: To save on data costs, use a Wi-Fi network connection with Skype
whenever possible.
Share your location in a Skype chat
While in a chat, tap > share location > .
Send your location in a message
Asked your friends to come and meet you, but they don't know the place? Send
them your location on a map.
This feature may not be available for all regions.
Your phone may ask you about using your location. You need to allow it to use
this feature.
1. When writing a text message, tap > my location.
Sending a message with an attachment may be more expensive than sending a
normal text message. For more info, contact your service provider.
2. Tap
.
Your friends receive a message with a picture of where you are on the map.
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Send an audio message
Want to celebrate your friend's birthday with a song? Send your song as an audio
message.
1. When writing a message, tap > voice note.
2. Record your message, and tap done.
3. Tap .
Use your voice to write a message
Too busy to write a message? Write and send a text message with your voice.
This feature is not available in all languages. For info on the supported languages,
go to www.windowsphone.com.
You may also need to download a language package before you can use the
feature. If asked to install a language package, on the start screen, swipe down
from the top of the screen, tap ALL SETTINGS > speech > Speech language, tap
the language you want, and wait for the download to finish.
To use this feature, you must be connected to the internet.
1. Press and hold .
2. Say Text and the contact's name.
3. Say your message, and follow the instructions you hear.
Mail
You can use your phone to read and reply to mail when you're on the go.
On the start screen, tap
.
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To send and receive mail, you must be connected to the internet.
Add or delete a mailbox
Do you use different mail addresses for business and leisure? You can add
several mailboxes to your phone.
Add your first mailbox
To set up mail in your phone, you must be connected to the internet.
If you didn't sign in to your Microsoft account during the first start-up, you can
do it now. When you add a Microsoft account to your phone, a mail account is
added automatically.
1. Tap .
2. Tap an account, and write your username and password.
3. Tap sign in.
Tip: Depending on your mail account, you can also sync other items than
just mails to your phone, such as your contacts and calendar.
If your phone doesn't find your mail settings, advanced setup can find them. For
this, you need to know your mail account type and the addresses of your
incoming and outgoing mail servers. You can get this info from your mail service
provider.
To find out more about setting up different mail accounts, see the How-to
section at www.windowsphone.com.
Add a mailbox later
> add email account and an account, and sign in.
In your mailbox, tap
Tip: To add your Exchange work mail, contacts, and calendar to your phone,
select Exchange as your account, write your work mail address and
password, and tap sign in.
Your new mailbox appears as a new tile on the start screen.
Delete a mailbox
On the start screen, swipe down from the top of the screen, and tap ALL
SETTINGS > email+accounts. Tap and hold the mailbox, and tap delete.
You cannot delete the first Microsoft mailbox you signed in with. You must reset
your phone to do that.
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Add your Exchange mailbox to your phone
Would you like to have your work mail, contacts, and calendar at hand, whether
you are sitting by your computer or on the go with your phone? You can sync the
important content between your phone and a Microsoft Exchange server.
Exchange can be set up only if your company has a Microsoft Exchange server.
In addition, your company IT administrator must have activated Microsoft
Exchange for your account.
Before starting the setup, make sure you have the following:
•
•
•
•
A corporate mail address
Your Exchange server name (contact your company IT department)
Your network domain name (contact your company IT department)
Your office network password
Depending on the Exchange server configuration, you may need to type in
additional info during the setup. If you don't know the correct info, contact your
company IT department.
1. On the start screen, swipe down from the top of the screen, and tap ALL
SETTINGS > email+accounts.
2. Tap add an account > Exchange.
3. Write your Exchange mail address and password, and tap sign in.
During the setup, you can define which content and how often you want your
phone to sync with the server. To sync additional content, change the Exchange
account settings.
Open mail from the start screen
With live mail tiles you can open mail directly from the start screen.
From the tiles, you can see the number of unread mails and if you've received
new mail.
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You can pin several mailboxes to the start screen. For example, dedicate a tile
for business mail and another for personal mail. If you link several mailboxes into
a unified inbox, you can open mail from all your inboxes in one tile.
To read your mail, tap the tile.
Send mail
Don't let your mail pile up. Use your phone to read and write mail on the go.
1. Tap .
2. Tap and an account, if you have linked inboxes.
3. To add a recipient from your contacts list, tap , or start writing a name. You
can also write the address.
Tip: To remove a recipient, tap the name and Remove.
4. Write the subject and your mail.
Tip: Your phone can help you write your mail faster. While writing, your
phone suggests possible next words to complete your sentence. To add a
word, tap a suggestion. To browse the list, swipe over the suggestions. This
feature is not available in all languages.
5. To attach a photo, tap .
Tip: You can also take a new photo while writing your mail. Tap
photo, and tap accept.
6. Tap
, take a
to send the mail.
Send an Office document
Tap Office, tap the document you want to send and
the mail account you want to use.
© 2015 Microsoft Mobile. All rights reserved.
> share..., and select
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Read mail
Waiting for important news? Use your phone to read your mail instead of
checking them only when you're at your desk.
You can see when you have new mail on the start screen.
1. Tap .
2. In your mailbox, tap the mail. Unread mail is marked in a different color.
Tip: To zoom in or out, place 2 fingers on the screen, and slide them together
or apart.
Tip: If a mail contains a web address, tap it to go to the website.
Read mail in a conversation
In your mailbox, tap the conversation that includes the mail, and tap the mail. A
conversation with unread mail is marked in a different color.
Save an attachment
With the mail open, tap the attachment, such as a photo, and it is downloaded
to your phone. Tap and hold the attachment, and tap save. Not all file formats
can be saved.
Copy a link
With the mail open, tap and hold the web link, and tap copy link.
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Reply to mail
Do you receive mail that needs a quick answer? Reply straight away using your
phone.
1. Tap .
2. Open the mail, and tap .
Tip: To reply to the sender only, tap reply. To reply to the sender and all the
other recipients, tap reply all.
Forward mail
Open the mail, and tap
> forward.
Delete mail
Is your mailbox overflowing? Delete some mails to free up space in your phone.
1. In your mailbox, tap to the left of the mails you want to delete.
2. Tap the check boxes that appear next to the mails, and tap
All the mails you selected are deleted. Depending on your mail account, the mail
may be deleted from your mail server, too.
Delete one mail
Open the mail, and tap
.
View mails separately
Mails are grouped by title in conversations. A conversation also includes your
replies. If you'd like to view all your mails separately, you can switch the
conversations feature off.
1. Tap .
2. Tap
> settings.
3. Switch Conversations to Off
.
Send automatic replies
If you are on vacation or otherwise out of the office, you can send automatic
replies to the mails that arrive during your absence.
1. Tap > > settings > automatic replies.
2. Switch Status to On
, write your reply, and tap
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Use your voice to write a mail
Instead of using the keyboard, you can dictate your mail.
This feature is not available in all languages. For info on the supported languages,
go to www.windowsphone.com.
1. Tap .
2. Tap and an account, if you have linked inboxes.
3. To add a recipient from your contacts list, tap . You can also write the
address.
4. Tap Subject: > , and say your subject.
5. Tap the message box and , and say your message.
6. Tap to send the mail.
Link several mailboxes as a unified inbox
If you have more than one mail account, you can choose which inboxes you want
to link together into one inbox. The unified inbox lets you see all your mail at a
glance.
1. On the start screen, tap a mailbox.
2. Tap
> link inboxes.
3. In the other inboxes list, tap the inboxes you want to link to the first one.
4. Tap rename linked inbox, write a new name for the mailbox, and tap .
The new unified inbox is pinned to the start screen.
Unlink unified inboxes
On the start screen, tap the unified inbox and
tap the inboxes you want to unlink and unlink.
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> linked inboxes. In the list,
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Camera
Why carry a separate camera if your phone has all you need for capturing
memories? With your phone camera, you can easily take photos or record videos.
Get to know Lumia Camera
Want to take outstanding photos? Lumia Camera gives you full control.
With Lumia Camera, you can:
•
•
•
•
Change each setting manually to your preference
Easily share your photos and videos
Record high-definition videos.
Pick the best frame or create an action shot from a high-definition video with
the Lumia Moments app
• Take lossless Digital Negative (DNG) photos
Depending on your phone, the features of the Lumia Camera app may vary.
If you don't yet have the Lumia Camera app, you can download it from
www.windowsphone.com.
You can upload your photos to OneDrive for easy access from your phone, tablet,
or computer.
Change the default camera
You can change the default camera app from Lumia Camera to whichever camera
you prefer.
1. On the start screen, swipe down from the top of the screen, tap ALL
SETTINGS, swipe left to applications, and tap photos+camera.
2. Tap Default camera app, and select the camera you want.
Add a shortcut for the camera
On the start screen, swipe down from the top of the screen, and tap ALL
SETTINGS > notifications+actions. To change a shortcut to open the default
camera, tap the shortcut and
.
Use the camera key
If your phone has a camera key, to switch the camera on, press the camera key.
Tip: To quickly switch the camera on when the phone is locked, press and
hold the camera key for a couple of seconds.
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Tip: To focus, press and hold the camera key halfway down. To take the
photo, press the camera key down fully.
Camera basics
Take a photo
Shoot sharp and vibrant photos – capture the best moments in your photo
album.
1. Tap
Lumia Camera.
Tip: If your phone has a camera key, to quickly switch the camera on when
your phone is locked, press and hold the camera key for a couple of seconds.
2. To zoom in, swipe up, and to zoom out, swipe down.
3. To focus the camera on a specific object, tap the object on the screen.
4. To take the photo, tap .
Keep a safe distance when using the flash. Do not use the flash on people or
animals at close range. Do not cover the flash while taking a photo.
View the photo in full-resolution view
To view the photo you just took, tap . This full-resolution photo can only be
viewed in Lumia Camera.
Record a video
Besides taking photos with your phone, you can also capture your special
moments as videos.
1. Tap Lumia Camera.
2. To switch from photo to video mode, tap .
3. To zoom in or out, slide your fingers apart or together.
4. To start recording, tap . The timer starts to run.
5. To stop recording, tap . The timer stops.
To view the video you just recorded, tap
. The video is saved in Camera Roll.
Take photos that seem alive
Living Images capture a brief moment of video with every photo you take, so
they seem alive when you browse them in Camera Roll or Lumia Storyteller.
Make sure you have downloaded the latest version of the Lumia Camera app from
Store.
1. Tap Lumia Camera > , and swipe to photo.
2. Switch Living Images to on.
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Save location info to your photos and videos
If you want to remember exactly where you were when you took a particular
photo or video, you can set your phone to automatically record the location.
1. On the start screen, swipe down from the top of the screen, and tap ALL
SETTINGS.
2. Swipe to applications, and tap photos+camera > Use location info.
Location info can be attached to a photo or video, if your location can be
determined using satellite or network methods. If you share a photo or video
that contains location info, the location info may be shown to those who view
the photo or video. You can switch off geotagging in the phone settings.
Share your photos and videos
Share your best shots directly from the camera.
1. Tap Lumia Camera.
2. Take a photo, or record a video.
3. Tap , and tap the photo.
4. Tap , select how you want to share, and follow the instructions.
Tip: You can also share from the Photos hub. Select the photo or video, and
tap .
Using services or downloading content, including free items, may cause the
transfer of large amounts of data, which may result in data costs.
Not all sharing services support all file formats or videos recorded in high quality.
Advanced photography
Take photos like a pro
Would you like to use your full creative potential, and take professional-looking
photos? With Lumia Camera, you can manually adjust the camera settings both
in camera and video mode.
1. Tap Lumia Camera.
2. To view the settings, drag to the left. To change a setting, slide your finger
up or down on the slider. You can, for example, change Exposure
compensation to control the amount of light in your photo.
3. To close the settings, drag to the right.
4. To take a photo, tap .
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Take lossless photos
Lumia Camera lets you take lossless Digital Negative (DNG) photos, which have
better post-editing possibilities.
1. Tap Lumia Camera > , and swipe to photo.
2. Tap Capture mode and JPG + DNG mode.
3. When you take a photo, 2 files are saved: a lower-resolution JPG photo that is
optimized for sharing and a lossless DNG photo.
After transferring the DNG photos to your computer, you can browse and view
them by downloading and installing the Adobe DNG Codec from
www.adobe.com/support/downloads/detail.jsp?ftpID=5495.
You can edit the DNG photos in any photo editing program that supports the
DNG standard fully.
Record high-definition videos
You can record crystal clear high-definition videos quickly with just one keypress.
Tap
Lumia Camera.
1. To start recording, press and hold the camera key. The timer starts to run.
2. To stop recording, release the camera key. The timer stops.
Tip: To view the video you just recorded, tap
Roll.
. The video is saved in Camera
Change the video capture resolution
Tap , swipe to video, tap Resolution, and select the resolution you want.
Depending on your phone, the highest available resolution is either 4K or Full
HD.
Record videos in surround sound
You can record Dolby Digital Plus 5.1 multichannel audio for your videos. You can
also change other audio recording settings to suit different recording
conditions.
The available sound settings may vary depending on your phone.
1. Tap Lumia Camera.
2. Depending on your phone, do either of the following:
• Tap > > settings.
• Tap , and swipe to video.
3. Switch Surround sound to on.
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Surround sound records the sound field around you in Dolby Digital Plus 5.1
multichannel audio format with an additional audio track in stereo AAC format.
Tip: To get the best audio recording quality, hold your phone by the corners
in landscape mode.
Frame your photos with ease
Want to frame your photos professionally? Use viewfinder grids and compose
perfect photos.
1. Tap Lumia Camera.
2. Depending on your phone, do either of the following:
• Tap
> settings.
• Tap , and swipe to general.
3. Switch Framing grids to, for example, golden ratio or rule of thirds.
4. To take the photo, tap .
Find the best moments in your video
After recording a high-definition video, you can find its best frames and save
them as separate images. You can also create exciting action shots.
After recording a high-definition video, tap
Lumia Moments and the video.
1. Tap CREATE ACTION SHOT.
2. To select a starting point for the action shot, tap the slider.
3. To select an end point for the action shot, tap the slider and
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87
4. To delete moving objects from the photo, tap the white circles at the bottom
of the screen.
5. To select which moving object you want to highlight, swipe left or right to move
the circle at the bottom of the screen.
Tip: To highlight all the moving objects, tap .
6. To add a speed blur effect, tap .
7. To save the action shot in Camera Roll, tap
.
Save the best frame
Tap CHOOSE BEST FRAME, tap the slider or swipe left or right to find the best
frames in your video, and tap to save the frame as a separate photo in Camera
Roll.
You can save as many frames as you want.
Add movement to your photos
Do you want to create magical photos that seem almost alive? Use the Lumia
Cinemagraph app to animate your still photos.
If you don't yet have the Lumia Cinemagraph app, you can download it from
www.windowsphone.com.
1. Tap Lumia Cinemagraph.
2. To take a photo, tap and the screen.
3. Pick the areas you want to animate, and tap
4. To save the animated photo, tap .
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Photos and videos
Shot lots of great photos and videos? Here's how you view, organize, share, and
edit them.
Photos hub
The photos you've taken or videos you've recorded with your phone are saved
to the Photos hub, where you can browse and view them.
To find your photos and videos easily, mark your favorites, or organize them into
albums.
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View photos
Relive those important moments – view the photos on your phone.
Tap Photos.
1. To view a photo you've taken, swipe to albums, and tap Camera Roll and the
photo.
2. To view the next photo, swipe left. To view the previous photo, swipe right.
Find photos by date and location
Tap
> settings > Group my photos by time and location.
Zoom in or out
Place 2 fingers on the screen, and slide your fingers together or apart.
Tip: To quickly zoom in or zoom back out, double-tap the photo.
Mark a photo as a favorite
Would you like to find your best shots quickly and easily? Mark them as favorites,
and see them in the favorites view in the Photos hub.
1. Tap Photos > albums, and browse to the photo.
If the photo is in an online album, you can download it to your phone.
> .
2. Tap
Tip: To quickly mark several photos as favorites, select the album where the
photos are, tap , select the photos, and tap .
View your favorites
In the Photos hub, swipe to favorites.
Upload photos and videos to the web
Want to upload your photos and videos to a social networking service, such as
Facebook, for your friends and family to see? You can do that directly from the
Photos hub.
1. Tap Photos, and browse to a photo or video.
2. Tap and the service.
3. Tap or .
Tip: To select several photos at once, in the Photos hub, tap the album and
, select the photos, and tap .
Tip: To access your photos from all your devices, you can set up uploading
to OneDrive. The OneDrive album is then available in the Photos hub when
you view your photos. To set up the feature, on the start screen, swipe down
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from the top of the screen, and tap ALL SETTINGS. Swipe left to
applications, and tap photos+camera. Under Auto upload, tap OneDrive,
and select an option.
Change the background in the Photos hub
Have a superb shot that makes you feel good every time you look at it? Set it as
the background of the Photos hub.
1. Tap Photos.
2. Tap
> settings.
3. Switch Start Tile shows to single photo.
4. Tap choose photo to select a background photo.
Tip: You can also set your phone to periodically change the photo
automatically. Tap
> settings. Switch Start Tile shows to all photos
or favorite photos, and tap shuffle now.
Create an album
To easily find photos of an occasion, a person, or a trip, organize your photos
into albums according to subject, for example.
If your computer is a Mac, install the Windows Phone app from the Mac App Store.
1. Connect your phone to a compatible computer with a compatible USB cable.
2. On your computer, open a file manager, such as Windows Explorer or Finder,
and browse to the folder for photos.
3. Add a new folder, give it a name, and add photos to the folder.
The folder appears as an album in the albums view on your phone.
Tip: If your computer's operating system is Windows 7 or Windows 8 or later,
you can also use the Windows Phone app. With Windows 7, you can download
it from www.windowsphone.com.
Delete an album
Tap Photos > albums. Tap and hold an album, and tap delete.
When you delete an album from the phone, the photos in that album are also
deleted. If you've copied the album to your computer, the album and the photos
in it stay on your computer.
You cannot delete online albums from your phone.
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Copy your photos to your computer
Have you taken photos with your phone that you'd like to copy to your computer?
Use your computer's file manager to copy or move your photos.
If your computer is a Mac, install the Lumia Photo Transfer for Mac app from
www.microsoft.com/mobile/support/.
1. Connect your phone to a compatible computer with a compatible USB cable.
2. On your computer, open a file manager, such as Windows Explorer or Finder,
and browse to your phone.
Tip: Your phone is shown under portable devices as Windows Phone. To see
the folders of your phone, double-click the name of the phone. There are
separate folders for documents, music, photos, ringtones, and videos.
3. Open the folder for photos, and select and copy the photos to your computer.
Tip: If your computer's operating system is Windows 7 or Windows 8, you
can also use the Windows Phone app. With Windows 7, you can download it
from www.windowsphone.com.
Edit a photo
You can do quick edits, such as rotate and crop, to the photos you have taken.
Or use auto-fix to let your phone fix your photo with just one simple tap.
1. Tap Photos > albums and a photo.
2. Tap
> edit and an option.
Tip: If you have downloaded photo editing apps from Store, they are listed
here as editing options.
3. To save the edited photo, tap
.
Add cool special effects to your photos
Want to take photo editing to the next level? With Lumia Creative Studio, you
can add cool special effects to your favorite photos.
If you don’t have the Lumia Creative Studio app in your phone, you can download
it from www.windowsphone.com.
Tap
Lumia Creative Studio and the photo you want to edit.
Reframe your photo
Tap , and select the ratio or rotate your photo.
Apply a filter
Tap .
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Enhance your photo
Tap , and select the type of enhancement.
Blur a part of your photo
Tap
> blur background. You can select the area you want to blur and adjust
the amount of blur. When you’re done, tap
> save.
Save the edited photo
Tap
> save.
Tip: To revert to the original photo, tap
© 2015 Microsoft Mobile. All rights reserved.
> revert to original.
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Maps & navigation
Explore what’s out there and how to get there.
Switch location services on
Use map apps to find out where you are, and save your location to the photos
you take. Apps can use your location info to offer you a wider variety of services.
1. On the start screen, swipe down from the top of the screen, and tap ALL
SETTINGS.
2. Tap location, and switch Location services to On
.
Positioning methods
Your phone shows your location on the map using GPS, GLONASS, A-GPS, Wi-Fi,
or network (Cell ID) based positioning.
The availability, accuracy and completeness of the location info depend on, for
example, your location, surroundings, and third party sources, and may be
limited. Location info may not be available, for example, inside buildings or
underground. For privacy info related to positioning methods, see the Microsoft
Mobile Privacy Policy.
The Assisted GPS (A-GPS) network service and other similar enhancements to
GPS and GLONASS retrieve location info using the cellular network, and assists
in calculating your current location.
A-GPS and other enhancements to GPS and GLONASS may require transferring
small amounts of data over the mobile network. If you want to avoid data costs,
for example when traveling, you can switch the mobile data connection off in
your phone settings.
Wi-Fi positioning improves positioning accuracy when satellite signals are not
available, especially when you are indoors or between tall buildings. If you're in
a place where the use of Wi-Fi is restricted, you can switch Wi-Fi off in your phone
settings.
Note: Using Wi-Fi may be restricted in some countries. For example, in the
EU, you are only allowed to use 5150–5350 MHz Wi-Fi indoors, and in the USA
and Canada, you are only allowed to use 5.15–5.25 GHz Wi-Fi indoors. For
more info, contact your local authorities.
The trip meter may not be accurate, depending on the availability and quality of
your satellite connection.
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Internet
Learn how to create wireless connections and browse the web while keeping your
data costs down.
Define internet connections
If your network service provider charges you on a pay-as-you-use basis, you may
want to change the Wi-Fi and mobile data settings to reduce your data costs.
You can use different settings for roaming and at home.
Important: Use encryption to increase the security of your Wi-Fi connection.
Using encryption reduces the risk of others accessing your data.
Using a Wi-Fi connection is generally faster and less expensive than using a
mobile data connection. If both Wi-Fi and mobile data connections are available,
your phone uses the Wi-Fi connection.
On the start screen, swipe down from the top of the screen, and tap
.
1. Switch Wi-Fi networking to On
.
2. Select the connection you want to use.
Use a mobile data connection
On the start screen, swipe down from the top of the screen, tap ALL
SETTINGS > cellular+SIM, and switch Data connection to On
.
Use a mobile data connection when roaming
On the start screen, swipe down from the top of the screen, tap ALL
SETTINGS > cellular+SIM, and switch Data roaming options to roam.
Connecting to the internet when roaming, especially when abroad, can raise data
costs substantially.
Data roaming means using your phone to receive data over networks that your
network service provider doesn't own or operate.
Tip: You can also follow your data usage with the data sense app.
Connect your computer to the web
Want to use the internet on your laptop on the go? Turn your phone into a Wi-Fi
hotspot, and use your mobile data connection to access the internet with your
laptop or other device.
1. On the start screen, swipe down from the top of the screen, and tap ALL
SETTINGS > internet sharing.
.
2. Switch Sharing to On
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3. To change the name of your connection, tap setup > Broadcast name, and
write a name.
Tip: You can also type in a password for the connection.
4. Select the connection on the other device.
The other device uses data from your data plan, which may result in data traffic
costs. For info on availability and costs, contact your network service provider.
Use your data plan efficiently
Worried about your data usage costs? The data sense app helps you find more
efficient ways to use mobile data and track your usage. This app can cut off data
connections entirely if needed.
1. Tap Data Sense.
2. Tap set limit, and choose the values you want.
Tip: When using Internet Explorer, you can save on data usage costs
automatically. Tap
> settings > Data Sense savings, and select the
setting you want.
Web browser
Catch up on the news, and visit your favorite websites. You can use Internet
Explorer 10 in your phone to view web pages on the internet. Your browser can
also help warn you against security threats.
Internet Explorer.
Tap
To browse the web, you must be connected to the internet.
Browse the web
Who needs a computer, when you can browse the internet on your phone?
Tip: If your network service provider doesn't charge you a fixed fee for data
transfer, to save on data costs, use a Wi-Fi network to connect to the
internet.
1. Tap Internet Explorer.
2. Tap the address bar.
3. Write a web address.
Tip: To quickly write a web address suffix such as .org, tap and hold the
suffix key on the keyboard, and tap the suffix you want.
4. Tap
.
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Tip: To search the internet, write a search word in the address bar, and tap
.
Zoom in or out
Place 2 fingers on the screen, and slide your fingers apart or together.
Tip: You can also double-tap the screen.
Open a new tab
When you want to visit several websites at the same time, you can open new
browser tabs and switch between them.
Internet Explorer.
Tap
Tap
> .
Tip: To open tabs you’re browsing on other devices, tap
to other.
6
6
, and swipe left
Tip: To go back to the previous website inside a tab, swipe right.
Open a tab for private browsing
Tap > > new InPrivate tab.
Private browsing prevents your browser from storing browsing data, such as
cookies, browsing history, and temporary internet files.
6
Switch between tabs
Tap and the tab you want.
6
Close a tab
Tap > .
6
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Change the browser mode
Too much zooming? Trouble reading the text on websites? You can use your
browser in mobile or desktop mode, or switch certain web pages to the reading
view and set the font size to your liking.
1. To set the browser to always use the mode you want, tap
Explorer > > settings.
2. Change the setting for Website preference.
Internet
Switch to the reading view
Tap
on the address bar. To set the font size for the reading view, tap
settings > advanced settings > Reading view font size.
>
Tip: To learn more about the browser settings and what they do, tap the
link at the bottom of the screen.
Add a website to your favorites
If you visit the same websites all the time, add them to your favorites, so you
can access them quickly.
Tap
Internet Explorer.
1. Go to a website.
2. Tap
> add to favorites.
3. Edit the name if you want to, and tap
.
Tip: You can also pin your favorite websites to the start screen. While
browsing a website, tap
> pin to start.
Go to a favorite website
Tap
> favorites and a website.
Tip: To quickly access your favorites, add the favorites icon to the address
bar. Tap
> settings, and switch Use address bar button for to
favorites.
Share a web page
When you've found an interesting web page, you can send it to your friends. If
your friends are next to you, use NFC to share the page simply by tapping the
phones together. Otherwise, you can send the page in a mail or text message or
post it to your social networks.
1. To make sure Tap to share (NFC) is switched on, on the start screen, swipe
down from the top of the screen, tap ALL SETTINGS > NFC, and switch Tap to
share to On
.
2. Tap Internet Explorer, and go to a website.
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3. Tap
> share page > Tap to share (NFC).
4. Touch your friend's phone with your phone. The other phone must support
NFC. For more info, see the user guide of the other phone.
This feature may not be compatible with all phones that support NFC.
Send a web page in a mail or text message or post to your social networks
While browsing, tap
> share page and how you want to share.
Clear the browser history
When you've finished browsing, you can delete your private data, such as your
browsing history and temporary internet files.
1. Tap Internet Explorer.
2. Tap
> settings > delete history.
A cache is a memory location that is used to store data temporarily. If you have,
or have tried to, access confidential info or a secure service, requiring passwords,
clear the cache after each use.
Delete an individual item in your browsing history
Tap
> recent > , the item you want to delete, and
.
Search the web
Explore the web and the outside world with Bing search. You can use the keyboard
or your voice to write your search words.
1. Press .
2. Write your search word in the search box, and tap
. You can also select a
search word from the proposed matches.
3. To see related search results, swipe left to see the different search result
categories.
Use voice search
Press , tap in the search box, and say your search word.
This feature is not available in all languages. For more info on feature and service
availability, go to www.windowsphone.com.
Close internet connections
Save your battery by closing internet connections that are open in the
background. You can do it without closing any apps.
1. On the start screen, swipe down from the top of the screen, and tap
2. Switch Wi-Fi networking to Off
.
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Tip: Wi-Fi networking switches back on automatically. To change this
setting, tap Turn Wi-Fi back on.
Close a mobile data connection
On the start screen, swipe down from the top of the screen, tap ALL
SETTINGS > cellular+SIM, and switch Data connection to Off
.
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Entertainment
Having a spare moment and in need of entertainment? Learn how to watch
videos, listen to your favorite music, and play games.
Watch and listen
You can use your phone to watch videos and listen to music and podcasts while
on the move.
Play music
Listen to your favorite music wherever you are.
Tap
Music.
Tap the song, artist, album, or playlist you want to play.
Tip: You can improve the quality of the sound by changing the equalizer
settings. On the start screen, swipe down from the top of the screen, and
tap ALL SETTINGS > audio.
Pause or resume playback
Tap or .
Tip: To play songs in a random order, tap
.
Fast-forward or rewind
Tap and hold or .
Tip: To subscribe and listen to podcasts, tap
Podcasts.
The service may not be available in all countries and regions.
Create a playlist
Organize your songs into playlists, so you can listen to music that fits your mood.
1. Tap Music > playlists.
2. Tap , write a name for the playlist, and select the songs you want to add to
the playlist.
Tip: You can buy music for your playlists from xbox music store.
3. When you’re done, tap
.
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Play a podcast
Keep up with your favorite podcasts and subscribe to them on your phone.
1. Tap Podcasts.
2. Tap audio or video and the podcast you want to watch or listen to.
Tip: To select a certain episode of the podcast, tap
.
Subscribe to a podcast
Swipe to GET PODCASTS, and write the podcast address.
Tip: You can also search for a podcast by name.
Play a video
Have your favorite media with you while on the move – watch videos wherever
you are.
1. Tap Video.
2. Swipe to COLLECTION.
3. Tap the video you want to play.
Tip: You can also buy or rent movies and television shows from the Xbox
video store.
Pause or resume playback
Tap or .
Fast-forward or rewind
Tap and hold or .
Enhance your audio experience
Get the most out of your music experience and enhance the sound of your music
and videos.
Audio personalization is not enabled when listening to the FM radio or when using
Bluetooth accessories.
1. On the start screen, swipe down from the top of the screen, and tap ALL
SETTINGS > audio.
2. To adjust the tone of music, swipe to equalizer, and drag the bands to your
liking. You can also select one of the equalizer presets.
Enable surround sound for all audio
Swipe to enhancements, and switch Dolby virtual surround to on. By default,
surround sound is enabled for 5.1 multichannel audio.
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Get consistent playback volume for music and video
Swipe to enhancements, and switch Dolby audio levelling to On
Improve speech clarity
Swipe to enhancements, and switch Dolby dialog enhancer to On
.
.
Project your screen over Wi-Fi
Want to watch a video on a bigger screen? Project your screen over Wi-Fi on a
compatible TV, monitor, or projector.
The other device must support Miracast technology.
Projection of copyrighted material may be restricted.
1. On the start screen, swipe down from the top of the screen, and tap ALL
SETTINGS > project my screen.
2. Tap the device you want to use.
For more info, see the other device’s user guide.
Tip: To change the orientation of the projected screen, tap Advanced >
External screen orientation.
Tip: To show a dot on the projected screen when you touch the phone
screen, for example, when showing a PowerPoint presentation, tap
Advanced, and switch Show touch to On
.
Listen to music wirelessly
With a wireless speaker, you can listen to music in high audio quality without any
cables.
Wireless speakers are sold separately. The availability of accessories varies by
region.
1. On the start screen, swipe down from the top of the screen, and tap ALL
SETTINGS > NFC.
.
2. Switch Tap to share to On
Before using NFC, make sure the screen and keys are unlocked.
3. Touch the NFC area of the speaker with the NFC area of your phone. The
speaker connects to your phone automatically.
Tip: You can also connect using Bluetooth. On the start screen, swipe down
from the top of the screen, tap ALL SETTINGS > Bluetooth, and pair your
phone with the speaker.
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Share your screen using Lumia Beamer
Do you have a presentation or document on your phone that you want to show
on a bigger screen? Use the Lumia Beamer app to easily share your phone's
screen on any other screen with internet access.
If you don’t have the Lumia Beamer app in your phone, you can download it from
www.windowsphone.com.
1. Tap Lumia Beamer.
2. To share on a nearby screen, go to https://lumiabeamer.com on the target
screen. In the Lumia Beamer app, tap Share nearby, and scan the QR code with
your phone.
3. You can also share your phone's screen with someone far away. To send a link
by text message, mail, or social media, tap Share remotely and Messaging,
Email, or Social media.
4. To update the screen, shake your phone.
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Tip: To update the screen automatically, tap auto update in the Lumia
Beamer app.
5. To stop sharing, press the lock key, or in the Lumia Beamer app, tap stop
beaming.
FM radio
Learn how to listen to the radio on your phone.
Listen to the radio
Enjoy your favorite FM radio stations on the go.
To listen to the radio, you need to connect a compatible headset to the device.
The headset acts as an antenna.
The headset may be sold separately.
Tap
FM Radio.
Go to the next or previous station
Swipe left or right on the frequency bar.
Close the radio app
Press .
Save a radio station
Save your favorite radio stations so you can easily listen to them later.
Tap
FM Radio.
To save the station that you are listening to, tap
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View your saved stations list
Tap
.
Remove a station from the list
Tap .
MixRadio
Discover new music with MixRadio.
With MixRadio, you can:
• Listen to curated mixes
• Take your mixes offline and listen to them even without an internet
connection
• Mark songs with thumbs up or thumbs down to get a mix that’s tailored more
to your taste
• Create your own mixes based on your favorite artists
• Get more info about your favorite artists, such as their next gigs
To learn more about using MixRadio, on your phone, tap
and tap .
MixRadio, swipe left,
This service may not be available in all regions.
Downloading and streaming music and other content may involve transfer of
large amounts of data through your service provider’s network. For info about
data transmission charges, contact your network service provider.
Sync music and videos between your phone and computer
Do you have media on your computer that you want to listen to or watch on your
phone? Use a USB cable to sync music and videos between your phone and
computer.
1. Connect your phone to a compatible computer with a USB cable.
2. In your computer's file manager, such as Windows Explorer or Finder, drag and
drop your songs and videos to your phone.
Tip: If your computer's operating system is Windows 7 or Windows 8, you
can also use the Windows Phone app. Windows 8 installs the app
automatically. With Windows 7, you can download it from
www.windowsphone.com.
For info on which app works with which computer, see the following table:
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Windows 8
Windows
Phone app
Windows
Windows
Phone app
Phone app
for desktop for Mac
Windows
Explorer
x
x
x
Windows 8 RT x
Windows 7
x
x
x
Windows
Vista/XP
Mac
x
x
Games
Want to have some fun? Keep yourself entertained by downloading and playing
games on your phone.
Get new games
Head to games store to download and install new games on your phone.
1. Tap Games > games store.
2. Browse the selection, and tap the game you want.
3. To download a free game, tap install.
4. To try a game for free, tap try.
5. To buy a game, tap buy.
Tip: To uninstall a game, on the start screen, swipe left to the apps menu,
tap and hold the game, and tap uninstall.
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The availability of payment methods depends on your country of residence and
your network service provider.
Choose what your kid can download
If your kid has a Windows Phone 8.1, you can use the My Family website to manage
their game and app downloads and settings. To set up My Family, go to https://
www.windowsphone.com/family, sign in to the Microsoft account with both your
and the kid’s mail address and password, and follow the instructions.
You can add another parent to My Family on the My Family website. Both parents
can manage the kid’s settings, but can’t change each other’s settings.
You can select which game ratings your kid can see and which apps and games
the kid can download. Sign in to your My Family account, and change the settings
for your kid. You can also prevent your kid from downloading any apps or games.
You need to add valid credit card info to prove that you are an adult if your kid
is 12 years old or younger. No charges are made to your credit card, and your
credit card number is not saved. The legal adult age varies by country and region.
This feature is not available in all languages. For more info on feature and service
availability, see the How-to section at www.windowsphone.com.
The availability of apps and games may depend on your kid’s age.
Play a game
Gaming on your phone is a truly social experience. Xbox, Microsoft's gaming
service, lets you play games with your friends and use your gamer profile to keep
track of game scores and achievements. You can do this online, on your Xbox
console, and on your phone in the Games hub.
Tap
Games.
Swipe to COLLECTION, and select a game. If it's an Xbox game, sign in to your
Xbox account. If you don't yet have an account, you can create one. Xbox is not
available in all areas.
Tip: You can pin your favorite games to the start screen. In the apps menu,
tap and hold the game, and tap pin to start.
Tip: You can use your phone as a remote control for your Xbox One console
and interact with your gaming friends. Go to www.windowsphone.com to
download the Xbox One SmartGlass app.
Get more games
Swipe to COLLECTION, and tap games store.
Tip: When signed in to your Xbox account, you can receive invitations from
your friends to play a game. If you don't have the game, but it is available
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in your area in games store, you can either download a trial version or buy
it right away.
Resume playing a game
When you return to a game, there may be a resume icon in the game itself. If not,
tap the screen.
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Office
Keep yourself organized. Learn how to use the calendar and the Microsoft Office
apps.
Microsoft Office Mobile
Microsoft Office Mobile is your office away from the office.
Go to the Office hub to create and edit Word documents and Excel workbooks,
open and view PowerPoint slide shows, and share documents using SharePoint.
You can also save your documents to OneDrive. OneDrive is cloud storage that
you can use to access your documents from your phone, tablet, computer, or
Xbox. When you stop working on a document and go back to it later, you’re in
the same place where you left it – no matter which device you're using.
Microsoft Office Mobile consists of the following:
•
•
•
•
•
Microsoft Word Mobile
Microsoft Excel Mobile
Microsoft PowerPoint Mobile
Microsoft SharePoint Workspace Mobile
OneDrive
Work with Word Mobile
Polish your documents on the road with Microsoft Word Mobile. You can create
or edit documents and share your work on a SharePoint site.
Tap
Office.
1. Swipe to places.
2. Tap the location of the file.
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3. Tap the Word file you want to edit.
4. To edit the text, tap .
5. To save your document, tap
> save.
Tip: To access an important document quickly, you can pin it to the start
screen. Tap and hold the document, and tap pin to start.
Create a new document
Swipe to recent, and tap
.
Search for text in a document
Tap the Word file and .
Add a comment
Tap > .
Format text
Tap the Word file and
> .
Highlight text
Tap the Word file and
> , and select the highlight color.
See the document structure
Tap .
Send a document in a mail
Tap the Word file and
> share....
Delete a document
Swipe to places, tap and hold the document, and tap delete.
Work with Excel Mobile
No need to travel to the office to check the latest figures. With Microsoft Excel
Mobile, you can edit your spreadsheets, create new ones, and share your work
on a SharePoint site.
Tap
Office.
1. Swipe to places.
2. Tap the location of the file.
3. Tap the Excel file you want to edit.
4. To move to another worksheet, tap and a worksheet.
5. To save your workbook, tap
> save.
Create a new workbook
Tap recent > .
Add a comment to a cell
Tap
> comment.
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Apply a filter to cells
Tap
> apply filter.
Change the cell and text format
Tap
> format cell....
Change the row or column size
Tap a row or column, and drag the slider.
Find data from a workbook
Tap the Excel file and .
Send a workbook in a mail
Tap the Excel file and
> share....
Work with PowerPoint Mobile
Add the finishing touches to your presentation en route to your meeting with
Microsoft PowerPoint Mobile.
1. Tap Office, swipe to places, and tap the location of the PowerPoint file you
want to view.
2. Tap a PowerPoint file, and turn your phone to landscape mode.
3. To browse between slides, swipe left or right.
4. To go to a specific slide, tap and the slide you want to see.
5. To add a note to a slide, turn your phone to portrait mode, and tap the blank
area under the slide.
6. To edit a slide, tap . Tap to return.
7. To save your presentation, tap
> save.
Send a presentation in a mail
Tap the PowerPoint file and
> share....
Delete a presentation
Tap and hold the PowerPoint file, and tap delete.
Watch a PowerPoint broadcast
To watch a PowerPoint presentation broadcast over the internet, open the mail
containing the link to the broadcast presentation, and tap the link.
Work with SharePoint Workspace Mobile
Work on shared Microsoft Office documents, and collaborate on projects,
schedules, and ideas. With Microsoft SharePoint Workspace Mobile, you can
browse, send, edit, and sync your documents online.
1. Tap
2. Tap
Office, and swipe to places.
, write the web address for a SharePoint site, and tap
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3. Select a document.
A copy is downloaded to your phone.
4. View or edit the document, and save your changes.
Tip: To keep an offline copy of a document on your phone, tap and hold the
document, and tap always keep offline.
Return to SharePoint Workspace Mobile
Press .
Write a note
Notes on paper are easy to lose. Instead of jotting them down on paper, you can
write your notes with Microsoft OneNote Mobile. This way, you always have your
notes with you. You can also sync your notes to OneDrive and view and edit them
with OneNote on your phone, on your computer, or online in a web browser.
1. Tap OneNote.
2. Tap .
3. Write your note.
4. To format the text, tap
> format.
5. To add a picture, tap .
6. To record a sound clip, tap .
7. To save the changes, press .
If you have a Microsoft account set up on your phone, your changes are saved
and synced to your default Personal (Web) notebook on OneDrive. Otherwise,
your changes are saved on your phone.
Send a note in a mail
Tap a note and
> share....
Tip: To access an important note quickly, you can pin it to the start screen.
Tap and hold the note, and tap pin to start.
Continue with a document on another device
You can save your Office document on OneDrive and continue your work on
another device.
1. When working on an Office document, tap
2. Tap Save to > OneDrive.
3. Tap save.
> save as....
You can now open the document from OneDrive on another device and continue
where you left off.
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Use the calculator
Forget your pocket calculator – there’s a basic, scientific, and binary calculator
in your phone.
1. Tap Calculator.
2. To use the basic calculator, hold your phone upright.
Use the scientific calculator
Turn your phone to landscape mode, right edge up.
Use the binary calculator
Turn your phone to landscape mode, left edge up.
Use your work phone
A company account on your phone helps you do your job.
If you have a work phone, your company can create a company account that
keeps the info in your phone more secure, gives you access to documents or
info from inside the company's network, and even provides apps or Hubs that
help you do your job.
If your company has apps available, you are given the option to download them,
as soon as you've finished adding the company account to your phone. If an app
isn't available until after you've already set up your account, your company can
let you know how to get it.
A company Hub lets you get to all sorts of company info in one place – such as
news, expenses, apps, or access to a company store. Installing a Hub works the
same way as installing a company app – if one's available, you have the option
to add it once you've added your company account. If your company develops a
Hub later, you are offered another way to get it set up when ready.
Most company accounts include a policy. A company policy allows your company
to add safeguards to your phone, often to protect confidential or sensitive info.
To set up your company account, on the start screen, swipe from the top of the
screen, and tap ALL SETTINGS > workplace.
Tips for business users
Use your phone efficiently at work.
Work with mail and calendar on your phone and PC
You can use different mail addresses for business and leisure. You can add
several mailboxes to your phone and use the same mail account both on your
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phone and on your PC, be it Outlook, Office 365, or any other mail account. Your
mail and calendar stay in sync, and you can join meetings directly from calendar
invitations. You can use the integrated mail and calendar so that, for example,
when you have a meeting coming up, you can view the attendee list and, with a
tap, access any mail or text message discussions you have had with an attendee.
For more info on Office 365, see the video at www.youtube.com/watch?
v=2QxiYmAerpw (in English only).
Keep your data secure on your phone
Your phone has a variety of security options to make sure no one else has access
to the sensitive data you have stored on your phone. For example, you can set
your phone to lock automatically, or you can even locate your phone if it gets
lost (not available in all regions).
For more info, go to www.microsoft.com/en-gb/mobile/business/lumia-forbusiness.
You may use a virtual private network (VPN) connection to access your company
resources, such as intranet or corporate mail, or you may use a VPN service for
personal purposes. Contact your company IT administrator for details of your
VPN configuration, or visit Store to download the app for your VPN service and
check the service’s website for additional info.
Be productive with Office apps
Your phone has the mobile versions of Microsoft Office apps.
You can:
• Review your notes and documents, make last-minute changes, or create new
documents
• View and edit PowerPoint presentations
• Create, view, and edit Microsoft Excel workbooks
• Save your Office files to OneDrive, and pick up where you left off when you're
back at your computer
• Access the Office 365 service
With SharePoint Workspace Mobile, you can open, edit, and save Microsoft Office
documents that are on SharePoint 2010 or SharePoint Online sites.
For more info on Office 365, see the video at www.youtube.com/watch?
v=2QxiYmAerpw (in English only).
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Collaborate efficiently with Lync on your phone
Microsoft Lync is a next-generation communications service that connects
people in new ways, anytime, from virtually anywhere.
With Lync, you can:
•
•
•
•
Keep track of your contacts’ availability
Send instant messages
Make phone calls
Start or join audio, video, or web conferences
Lync is built to fully integrate with Microsoft Office. You can download the
Microsoft Lync mobile version to your phone from Store.
For more info, see the user documentation on the Microsoft Lync support pages
at lync.microsoft.com/en-us/resources/pages/resources.aspx?
title=downloads.
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Phone management & connectivity
Take care of your phone and its contents. Learn how to connect to accessories
and networks, transfer files, create backups, lock your phone, and keep the
software up to date.
Update your phone software
Stay in step with the beat – update your phone software and apps wirelessly to
get new and enhanced features for your phone. Updating the software may also
improve your phone performance.
Make sure that the device battery has enough power, or connect the charger
before starting the update.
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Warning: If you install a software update, you cannot use the device, even
to make emergency calls, until the installation is completed and the device
is restarted.
Using services or downloading content, including free items, may cause the
transfer of large amounts of data, which may result in data costs.
By default, your phone automatically downloads available updates whenever the
data connection settings allow it. When your phone notifies you that an update
is available, just follow the instructions shown on your phone.
Tip: By default, your phone updates your apps and other components (such
as device hub) automatically when you’re connected to a Wi-Fi network. To
check your update history, tap Store > > downloads, and swipe to
history.
After the update, check the Lumia Help+Tips app or support pages for your new
user guide.
Switch off automatic update downloading
If you want to keep tight control of your data costs, you can switch off automatic
update downloading. On the start screen, swipe down from the top of the screen,
tap ALL SETTINGS > phone update, and clear the Automatically download
updates if my data settings allow it check box.
Use a high speed connection
Make the most of your network connections – use the fastest connection
available and supported by your phone.
1. On the start screen, swipe down from the top of the screen, and tap ALL
SETTINGS > cellular+SIM > SIM settings.
2. Tap Highest connection speed to check that your phone’s fastest connection
type is selected.
The status bar at the top of the screen tells you the current connection type.
Use a secure VPN connection
You may need a virtual private network (VPN) connection to access your company
resources, such as intranet or corporate mail, or you may use a VPN service for
personal purposes.
Contact your company IT administrator for details of your VPN configuration, or
visit Store to download the app for your VPN service and check the service’s
website for additional info.
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On the start screen, swipe down from the top of the screen, tap ALL
SETTINGS > VPN, and switch Status to On
.
1. To add a VPN profile, tap .
2. Switch Connect automatically to On
.
3. Write the profile info as instructed by your company IT administrator or VPN
service.
Your phone automatically connects to the VPN when it is required.
Tip: To change the VPN mobile data connection and roaming settings, tap
options.
Edit a VPN profile
Tap and hold the profile, tap edit, and change the info as required.
Delete a VPN profile
Tap and hold the profile, and tap delete.
Switch to manual VPN connection
Tap and hold the profile, and tap switch to manual. Tap the profile to connect
to the VPN.
Wi-Fi
Find out more about using the Wi-Fi connection.
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Connect to a Wi-Fi
Connecting to a Wi-Fi network is a handy way of accessing the internet. When
out and about, you can connect to Wi-Fi networks in public places, such as a
library or internet café.
Your phone periodically checks for and notifies you of available connections. The
notification appears briefly at the top of the screen. To manage your Wi-Fi
connections, select the notification.
On the start screen, swipe down from the top of the screen, and tap
.
1. Switch Wi-Fi networking to On
.
2. Select the connection you want to use.
Your Wi-Fi connection is active when
the screen.
is shown on the status bar at the top of
Wi-Fi positioning improves positioning accuracy when satellite signals are not
available, especially when you are indoors or between tall buildings.
Note: Using Wi-Fi may be restricted in some countries. For example, in the
EU, you are only allowed to use 5150–5350 MHz Wi-Fi indoors, and in the USA
and Canada, you are only allowed to use 5.15–5.25 GHz Wi-Fi indoors. For
more info, contact your local authorities.
Close the connection
Switch Wi-Fi networking to Off
.
Tip: Your phone connects back to the Wi-Fi network automatically. To
change the automatic reconnection time, or to switch Wi-Fi back on
manually, tap Turn Wi-Fi back on and the option you want.
Connect with Wi-Fi Sense
Connect to public Wi-Fi hotspots easily with the Wi-Fi Sense app.
Wi-Fi Sense connects your phone to public Wi-Fi hotspots and accepts the terms
of use for you when required. Wi-Fi Sense can also share your contact info if you
want.
1. On the start screen, swipe down from the top of the screen, and tap > WiFi Sense.
2. Switch Connect to Wi-Fi hotspots to On
.
Tip: Share the Wi-Fi hotspots with your friends who also use Wi-Fi Sense.
Switch Share Wi-Fi networks I select to On
.
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NFC
Explore the world around you. Tap accessories to connect to them, and tap tags
to call someone or open a website. Near Field Communication (NFC) makes
connecting easy and fun.
Get started with NFC
Switch the NFC features on in your phone, and start tapping to share stuff or
connect to devices.
With NFC, you can:
• Connect to compatible Bluetooth accessories that support NFC, such as a
headset or a wireless speakerphone
• Send things, such as contacts or your own photos, to your friend's phone, PC,
or tablet running on Windows 8 or later
• Tap tags to get more content for your phone, or to access online services
• Pay with your phone, if supported by your network service provider
The NFC area is on the back of your phone, near the camera. Tap other phones,
accessories, tags, or readers with the NFC area.
On the start screen, swipe down from the top of the screen, and tap ALL
SETTINGS > NFC.
Switch Tap to share to On
.
Tip: Before using NFC, make sure the screen and keys are unlocked.
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Enable NFC payments
Switch Tap to pay to On
.
You may be able to pay or use your phone as a ticket even when your phone is
locked, depending on your service provider.
Tip: To select when you can use NFC payments, tap Active cards work.
Connect to a Bluetooth accessory with NFC
Hands busy? Use a headset. Or why not listen to music using wireless speakers?
You only need to tap the compatible accessory with your phone.
Tap the NFC area of the accessory with the NFC area of your phone, and follow
the instructions on the screen.
Accessories are sold separately. The availability of accessories varies by region.
Disconnect the accessory
Tap the NFC area of the accessory again.
For more info, see the accessory's user guide.
Read NFC tags
NFC tags can contain info, such as a web address, a phone number, or a business
card. The info you want is just a tap away.
Tap a tag with the NFC area of your phone.
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Pay with your phone
Forgot your wallet or purse at home? Not a problem – you can pay with your
phone or use it as a ticket, if supported by your network service provider.
This feature may not be available for all regions. For info on availability, contact
your network service provider. The services are tied to your SIM. You must have
a service subscription with your service provider and your service provider’s app
installed in Wallet.
1. To activate the service, contact your network service provider.
2. To make a payment, tap the reader with the NFC area of your phone. Your
service provider may ask you to confirm the payment.
Note: Payment and ticketing apps and services are provided by third parties.
Microsoft Mobile does not provide any warranty or take any responsibility
for any such apps or services including support, functionality, transactions,
or loss of any monetary value. You may need to reinstall and activate the
payment or ticketing app after repair of your device. You may need to
reinstall and activate the cards you have added as well as the payment or
ticketing app after repair of your device.
Bluetooth
You can connect wirelessly to other compatible devices, such as phones,
computers, headsets, and car kits. You can also send your photos to compatible
phones or to your computer.
Connect to a wireless headset
With a wireless headset (sold separately), you can speak on the phone handsfree – you can continue what you're doing, such as working at your computer,
during a call.
Since devices with Bluetooth wireless technology communicate using radio
waves, they do not need to be in direct line-of-sight. Bluetooth devices must,
however, be within 10 meters (33 feet) of each other, although the connection
may be subject to interference from obstructions such as walls or from other
electronic devices.
Paired devices can connect to your phone when Bluetooth is switched on. Other
devices can detect your phone only if the Bluetooth settings view is open.
Do not pair with or accept connection requests from an unknown device. This
helps to protect your phone from harmful content.
On the start screen, swipe down from the top of the screen, and tap ALL
SETTINGS > Bluetooth.
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1. Switch Status to On
.
2. Make sure the headset is on.
You may need to start the pairing process from the headset. For details, see your
headset user guide.
3. To pair your phone and the headset, tap the headset in the list of discovered
Bluetooth devices.
4. You may need to type in a passcode. For details, see your headset user guide.
Tip: These connection instructions also apply to other Bluetooth
accessories.
Disconnect the headset
Tap the connected headset in the list.
When you switch the headset on again, the connection reopens automatically.
To remove the pairing, tap and hold the headset in the list of Bluetooth devices,
and tap delete.
Connect to your friend’s phone with Bluetooth
Use Bluetooth to wirelessly connect to your friend's phone, to share photos and
much more.
1. On the start screen, swipe down from the top of the screen, and tap ALL
SETTINGS > Bluetooth.
2. Make sure Bluetooth is switched on in both phones.
3. Make sure both phones are visible to other phones. You need to be in the
Bluetooth settings view for your phone to be visible to other phones.
4. You can see the Bluetooth phones within range. Tap the phone you want to
connect to.
5. If the other phone needs a passcode, type in or accept the passcode.
The passcode is only used when you connect to something for the first time.
Send your content using Bluetooth
Want to share your content or send photos you've taken to a friend? You can
use Bluetooth to wirelessly send your photos or other content to compatible
devices or to your computer.
You can use more than one Bluetooth connection at a time. For example, while
using a Bluetooth headset, you can still send things to another device.
1. On the start screen, swipe down from the top of the screen, tap ALL
.
SETTINGS > Bluetooth, and switch Status to On
2. Tap and hold the content you want to send, and tap share... > Bluetooth.
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For example, in the Photos hub, tap and hold a photo, and tap share... >
Bluetooth.
3. Tap the device to connect to. You can see the Bluetooth devices within range.
4. If the other device needs a passcode, type in the passcode. The passcode,
which you can make up, must be typed in on both devices. The passcode in some
devices is fixed. For details, see the user guide of the other device.
The passcode is only used when you connect to something for the first time.
The location of the received files depends on the other device. For details, see
the user guide of the other device.
If the other device is also a Lumia phone, the received files are saved in the apps
they belong to. For example, photos are saved in the Photos hub.
Set your phone to driving mode
Driving mode helps you minimize distraction when driving, letting you
concentrate on your journey.
1. On the start screen, swipe down from the top of the screen, and tap ALL
SETTINGS > driving mode > next.
2. To set the phone to ignore calls, switch Ignore calls to On
. To set the
phone to ignore text messages, switch Ignore texts to On
.
3. Tap next.
4. To send an automatic text message when someone calls or texts you,
explaining why you can't answer, switch Text replies to calls, Text replies to
texts, or both to On
. To edit the message, tap the text box.
5. Tap next > add a device, and tap the Bluetooth device you connect your phone
to when driving, such as a headset.
Driving mode starts automatically when the phone and the added Bluetooth
device connect.
Change your device name
You can change your phone's device name to make it easy to identify when
connecting to other devices with Bluetooth.
1. Use a compatible USB cable to connect your phone to a computer running
Windows.
2. Find your phone on your computer's Windows Explorer screen.
3. Right-click the Windows Phone icon, and open your phone's properties view.
4. Change the default name to whatever you like. The default name is usually
Windows Phone.
Your phone's Bluetooth name is the same as its device name.
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Memory and storage
Learn how to manage your apps, files, and other stuff on your phone.
Back up and restore data on your phone
Accidents can happen – so set your phone to back up your settings, such as your
start screen layout, and other stuff to your Microsoft account.
You need a Microsoft account to back up your phone.
1. On the start screen, swipe down from the top of the screen, and tap ALL
SETTINGS > backup.
2. If asked, sign in to your Microsoft account.
3. Select what to back up and how. You can set your phone to automatically back
up your app list, settings, and text messages. To automatically back up your
future videos or best-quality photos to OneDrive, you need a Wi-Fi connection.
Tip: You don’t need to back up your contacts and calendar events
separately. Your phone automatically backs them up and keeps them in sync
with your Microsoft account.
If some of your downloaded apps are not included in the backup, you can redownload them from Store, as long as the app is available. Store remembers the
apps you’ve bought, so you don’t need to pay for them again. Data transmission
costs may apply. For more info, contact your network service provider.
To back up other content, such as music, connect your phone to your computer,
and follow the instructions on the computer screen. You have 2 options: either
sync content between your phone and computer using the Windows Phone app
for desktop, or drag and drop content from phone to computer in your
computer’s file manager, such as Windows Explorer.
Back up the photos you’ve taken earlier to OneDrive
Tap Photos > , select the photos or albums you want to upload, tap
OneDrive, select where you want to upload the photos, and tap .
>
To check the photos you’ve backed up, log in to your OneDrive account on any
device and check the folder to which you saved the photos.
Restore backed up data
You can restore your backed up data after resetting or updating your phone
software, or when setting up a new phone. Sign in to your Microsoft account, and
follow the instructions shown on your phone. To reset your phone, on the start
screen, swipe down from the top of the screen, and tap ALL SETTINGS > about >
reset your phone. Resetting restores the factory settings, and erases all your
personal content, but you can restore your backed up data after signing in to
your Microsoft account.
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Check and increase available memory on your phone
Want to check how much memory you have available? Use the storage sense
app.
Tap
Storage Sense.
Tap phone.
Tip: Want to see what more you have on your phone? Download the Files
app from Store, and easily manage files on your phone.
If the phone memory is getting full, first check for and remove things you no
longer need:
•
•
•
•
Text, multimedia, and mail messages
Contact entries and details
Apps
Music, photos, or videos
Remove temporary files to free up space
Tap phone > temporary files > delete. To delete temporary files and other data
from just your browser, tap Internet Explorer settings > delete history.
Tip: If your phone doesn’t recognize the file type of a file (such as a zip file),
it places the file in the Other folder. You can check what these are and delete
the ones you don’t need using the Files app.
Delete an app from your phone
You can remove installed apps that you no longer want to keep or use, to increase
the amount of available memory.
1. On the start screen, swipe left to the apps menu.
2. Tap and hold the app, and tap uninstall. You may not be able to remove some
apps.
If you remove an app, you may be able to reinstall without buying again, as long
as the app is available in Store.
If an installed app depends on a removed app, the installed app may stop
working. For details, see the user documentation of the installed app.
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Manage files on your phone
Using your phone as removable storage? Want to organize your photos or
documents? With the Files app, you can easily check the files on your phone,
organize them into folders, or delete the ones you don’t need anymore.
You can download the free Files app from www.windowsphone.com. Data
transmission costs may apply.
Tap
Files.
1. To navigate to a folder, tap the folder you want.
2. To search the folder you’re currently in, tap .
3. To change how the files or folders are arranged, tap .
4. To quickly jump to a previous folder, tap the folder you want on the file path
at the top of the screen.
Create a new folder
Tap , write a name, and tap
.
Move or copy files to another folder
Tap and hold the file you want, and select what you want to do with it.
Folders can’t be copied or moved, but you can create a new folder to the new
location, and move the contents of the old folder there. To move or copy several
files at once, tap , select the files you want, and tap to move or to copy
them.
Share files or folders
Tap , select what you want to share, tap
, and select how you want to share.
Copy content between your phone and computer
Copy photos, videos, and other content created by you between your phone and
computer.
Tip: If your computer is a Mac, install the Windows Phone app from the Mac
App Store.
If you want to transfer your photos to a Mac, it is recommended that you
use the Lumia Photo Transfer for Mac app, which you can download from
www.microsoft.com/mobile.
1. Connect your phone to a compatible computer with a compatible USB cable.
2. On your computer, open a file manager, such as Windows Explorer or Finder,
and browse to your phone.
Tip: Your phone is shown under portable devices as Windows Phone. To see
the folders of your phone, double-click the name of the phone. There are
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separate folders for documents, downloads, music, pictures, ringtones, and
videos.
3. Drag and drop items from your phone to the computer, or from your computer
to the phone.
Make sure you put the files in the right folders on your phone, or you may not
be able to see them.
You can’t copy text messages or contacts to your computer, but you can sync
them with your Microsoft account.
Tip: If your computer's operating system is Windows 7, Windows 8, or later,
you can also use the Windows Phone app. Windows 8 and later operating
systems install the app automatically when you connect your phone to your
computer. With Windows 7, you can download it from
www.windowsphone.com.
For info on which app works with which computer, see the following table:
Windows
Phone
app
Windows
Phone
app for
desktop
Windows 8
and later
x
x
Windows 8
RT
x
Windows 7
Windows
Phone
app for
Mac
Lumia
Photo
Transfer
for Mac
app
(photos
and
videos
only)
Windows
Explorer
x
x
x
x
Windows
Vista/XP
Mac
x
x
x
Tip: The easiest way to access files on your phone is the Files app. You can
download it from www.windowsphone.com.
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Security
Learn how to protect your phone, and to keep your data secure.
Set your phone to lock automatically
Want to protect your phone against unauthorized use? Define a security code,
and set your phone to lock itself automatically when you're not using it.
1. On the start screen, swipe down from the top of the screen, and tap ALL
SETTINGS > lock screen.
2. Switch Password to On
, and type in a security code (at least 4 digits).
3. Tap Require a password after, and define the length of time after which the
phone locks automatically.
Keep the security code secret and in a safe place separate from your phone. If
you forget the security code and cannot recover it, or if you enter the wrong
code too many times, your phone will require service. Additional charges may
apply, and all the personal data on your phone may be deleted. For more info,
contact the nearest care point for your phone, or your phone dealer.
Unlock your phone
Press the power key, drag the lock screen up, and type in your security code.
Change your security code
On the start screen, swipe down from the top of the screen, and tap ALL
SETTINGS > lock screen > change password.
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Use your phone when it's locked
You can use certain features of your phone when it is locked, without having to
type in the security code.
To wake up your phone, press the power key.
View your notifications
Swipe down from the top of the screen.
Open the camera
If you add a shortcut for the camera in the action center, you can quickly switch
the camera on when your phone is locked. Press the power key, swipe down from
the top of the screen, and tap
.
If your phone has a camera key, press and hold the camera key for a couple of
seconds.
Change how incoming calls are notified
Press a volume key, and tap .
Pause or resume music, or skip to another song
Use the music player controls shown at the top of the screen.
Tip: If you’re listening to the radio, you can also use the music controls on
the lock screen to change the station or mute the radio.
Find your lost phone
Misplaced your phone, or afraid it's been stolen? Use find my phone to locate
your phone, and lock or delete all data from it remotely.
You need to have your Microsoft account on your phone.
1. On your computer, go to www.windowsphone.com.
2. Sign in with the same Microsoft account as on your phone.
3. Select find my phone.
You can:
•
•
•
•
Locate your phone on a map
Make your phone ring, even if silent mode is switched on
Lock your phone, and set it to show a message, so it can be returned to you
Delete all data from your phone remotely
The available options may vary.
Tip: Set your phone to automatically save its location every few hours. If
your phone runs out of battery, you can still view its last saved location.On
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the start screen, swipe down from the top of the screen, and tap ALL
SETTINGS > find my phone.
Wallet
Use Wallet to collect your payment methods in one place, and keep it secure with
a PIN code.
Wallet is a virtual wallet on your phone. You can:
• Make Store payments, for example, when buying an app
• Make in-app purchases with your stored cards
• Use your cards in Wallet for NFC payments, if supported by your network
service provider
• Store your Microsoft gift cards on your phone
• Store your boarding passes, deals, tickets, and more
1. To define a PIN code for your Wallet, tap Wallet.
2. Tap
> settings+PIN, and switch Wallet PIN to On
.
3. Type in a PIN code for your Wallet.
4. Tap done.
Your phone asks for the PIN code you defined every time you access Wallet.
Tip: To protect your Store purchases, tap the Use Wallet PIN to protect
music, app, and in-app purchases check box.
Defining a PIN code for Wallet does not prevent using NFC for payments.
Note: Payment and ticketing apps and services are provided by third parties.
Microsoft Mobile does not provide any warranty or take any responsibility
for any such apps or services including support, functionality, transactions,
or loss of any monetary value. You may need to reinstall and activate the
payment or ticketing app after repair of your device. You may need to
reinstall and activate the cards you have added as well as the payment or
ticketing app after repair of your device.
Access codes
Learn what the different codes on your phone are for.
PIN code
(4-8 digits)
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This protects your SIM card against
unauthorized use or is required to
access some features.
132
You can set your phone to ask for the
PIN code when you switch it on.
If you forget the code or it isn't
supplied with your card, contact your
network service provider.
If you type in the code incorrectly 3
times in a row, you need to unblock the
code with the PUK code.
PUK
This is required to unblock a PIN code.
If not supplied with your SIM card,
contact your network service provider.
Security code (lock code, password)
(min. 4 digits)
This helps you protect your phone
against unauthorized use.
You can set your phone to ask for the
lock code that you define.
Keep the code secret and in a safe
place, separate from your phone.
If you forget the code and your phone
is locked, your phone will require
service. Additional charges may apply,
and all the personal data on your
phone may be deleted.
For more info, contact the nearest
care point for your phone, or your
phone dealer.
IMEI
This is used to identify phones in the
network. You may also need to give the
number to your care point services.
To view your IMEI number, dial *#06#.
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Troubleshooting and support
When you want to learn more about your phone, or if you're unsure how your
phone should work, there are several support channels for you to check.
To help you get the most out of your phone, there's a user guide in your phone
with additional instructions. Tap Lumia Help+Tips.
You can also go to www.microsoft.com/mobile/support/, where you can find:
•
•
•
•
•
Troubleshooting info
Discussions
News on apps and downloads
Software update info
Further details about features and technologies, and the compatibility of
devices and accessories
Troubleshooting and discussions may not be available in all languages.
For support videos, go to www.youtube.com/lumiasupport.
If your phone freezes
Try the following:
• Press and hold the volume down key and power key at the same time for
about 10 seconds. The phone restarts.
If your phone freezes frequently, update your phone software, or reset your
phone. Resetting restores the factory settings, and erases all your personal
content, including apps you've purchased and downloaded. On the start screen,
swipe down from the top of the screen, and tap ALL SETTINGS > about > reset
your phone.
If your issue remains unsolved, contact your network service provider or
Microsoft Mobile for repair options. Before sending your phone for repair, always
back up your data, as all personal data in your phone may be deleted.
Tip: If you need to identify your phone, to view the unique IMEI number of
the phone, dial *#06#. You can also find the IMEI number in the phone body.
For details, see the product and safety information section in the online
user guide.
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Find your model number and serial number (IMEI)
If you need to contact your care point or your service provider, you may need
info, such as your phone's model number and serial number (IMEI). To see the
info, on the start screen, swipe down from the top of the screen, and tap ALL
SETTINGS > about > More info.
Tip: To view your phone's IMEI number, dial *#06#.
Product and safety info
Network services and costs
You can only use your device on the CDMA 800, CMDA1900, LTE 700, 1700/2100;
WCDMA 850, 900, 1900, 2100; and GSM 850, 900, 1800, 1900 MHz networks.
Support for LTE networks may have been disabled on your device depending on
your country or service provider. You need a subscription with a service provider.
Using some features and downloading content require a network connection and
may result in data costs. You may also need to subscribe to some features.
Important: 4G/LTE might not be supported by your network service
provider or by the service provider you are using when traveling. In these
cases, you may not be able to make or receive calls, send or receive
messages or use mobile data connections. To make sure your device works
seamlessly when full 4G/LTE service is not available, it is recommended that
you change the highest connection speed from 4G to 3G. To do this, swipe
left on the start screen, and tap Settings > cellular+SIM. Switch Highest
connection speed to 3G.
For more info, contact your network service provider.
Make an emergency call
Important: Connections in all conditions cannot be guaranteed. Never rely
solely on any wireless phone for essential communications like medical
emergencies.
Before making the call:
• Switch the phone on.
• If the phone screen and keys are locked, unlock them.
• Move to a place with adequate signal strength.
1. Press
, and tap
> .
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135
2. Enter the official emergency number for your present location. Emergency call
numbers vary by location.
3. Tap call.
4. Give the necessary info as accurately as possible. Do not end the call until
given permission to do so.
You may also need to do the following:
• Put a SIM card in the phone. If you don’t have a SIM, tap emergency call when
you get an error message about a missing SIM.
• If your phone asks for a PIN code, tap emergency call.
• Switch off the restrictions in your phone, such as call restriction, fixed dialing,
or closed user group.
• When you switch your phone on for the first time, you are asked to create
your Microsoft account and set up your phone. To make an emergency call
during the account and phone setup, tap emergency call.
• If the mobile network is not available, you may also try making an internet
call, if you can access the internet.
Take care of your device
Handle your device, battery, charger and accessories with care. The following
suggestions help you keep your device operational.
• Keep the device dry. Precipitation, humidity, and all types of liquids or
moisture can contain minerals that corrode electronic circuits. If your device
gets wet, let the device dry.
• Do not use or store the device in dusty or dirty areas.
• Do not store the device in high temperatures. High temperatures may
damage the device or battery.
• Do not store the device in cold temperatures. When the device warms to its
normal temperature, moisture can form inside the device and damage it.
• Do not open the device other than as instructed in the user guide.
• Unauthorized modifications may damage the device and violate regulations
governing radio devices.
• Do not drop, knock, or shake the device or the battery. Rough handling can
break it. If you believe the battery or charger is damaged, take it to a service
center for inspection before continuing to use it.
• Only use a soft, clean, dry cloth to clean the surface of the device.
• Do not paint the device. Paint can prevent proper operation.
• Keep the device away from magnets or magnetic fields.
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• To keep your important data safe, store it in at least two separate places,
such as your device, memory card, or computer, or write down important
information.
During extended operation, the device may feel warm. In most cases, this is
normal. To avoid getting too warm, the device may automatically slow down,
close apps, switch off charging, and if necessary, switch itself off. If the device
is not working properly, take it to the nearest authorized service facility.
Recycle
Always return your used electronic products, batteries, and packaging materials
to dedicated collection points. This way you help prevent uncontrolled garbage
disposal and promote the recycling of materials. All materials of the device can
be recovered as materials and energy. Check how to recycle your products at
www.microsoft.com/mobile/recycle.
About Digital Rights Management
When using this device, obey all laws and respect local customs, privacy and
legitimate rights of others, including copyrights. Copyright protection may
prevent you from copying, modifying, or transferring photos music, and other
content.
Digital rights management (DRM) protected content comes with an associated
license that defines your rights to use the content.
With this device you can access content protected with PlayReady. If certain DRM
software fails to protect the content, content owners may ask that such DRM
software's ability to access new DRM-protected content be revoked. Revocation
may also prevent renewal of such DRM-protected content already in your device.
Revocation of such DRM software does not affect the use of content protected
with other types of DRM or the use of non-DRM-protected content.
If your device has content protected with either PlayReady or WMDRM, both the
licenses and the content are lost if the device memory is formatted. You may
also lose the licenses and the content if the files on your device become
corrupted. Losing the licenses or the content may limit your ability to use the
same content on your device again. For more info, contact your service provider.
Battery and charger info
Your device has an internal, non-removable, rechargeable battery. Do not
attempt to open the back cover or remove the battery, as you may damage the
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device. To replace the battery, take the device to the nearest authorized service
facility.
Charge your device with AC-60U charger. Charger plug type may vary.
Third-party chargers that comply with the IEC/EN 62684 standard, and that can
connect to your device micro USB connector, may be compatible.
Microsoft Mobile may make additional battery or charger models available for
this device.
The battery can be charged and discharged hundreds of times, but it will
eventually wear out. When the talk and standby times are noticeably shorter than
normal, to replace the battery, take the device to the nearest authorized service
facility.
Only use the battery with a charging system that has been qualified with the
system per CTIA Certification Requirements for Battery System Compliance to
IEEE 1725.
The phone shall only be connected to CTIA certified adapters, products that bear
the USB-IF logo, or products that have completed the USB-IF compliance
program.
Battery and charger safety
To unplug a charger or an accessory, hold and pull the plug, not the cord.
When your charger is not in use, unplug it. If left unused, a fully charged battery
will lose its charge over time.
Always keep the battery between 59°F and 77°F (15°C and 25°C) for optimal
performance. Extreme temperatures reduce the capacity and lifetime of the
battery. A device with a hot or cold battery may not work temporarily.
Do not dispose of batteries in a fire as they may explode. Obey local regulations.
Recycle when possible. Do not dispose as household garbage.
Do not dismantle, cut, crush, bend, puncture, or otherwise damage the battery
in any way. If a battery leaks, do not let liquid touch skin or eyes. If this happens,
immediately flush the affected areas with water, or seek medical help. Do not
modify, attempt to insert foreign objects into the battery, or immerse or expose
it to water or other liquids. Batteries may explode if damaged.
Use the battery and charger for their intended purposes only. Improper use, or
use of unapproved or incompatible batteries or chargers may present a risk of
fire, explosion, or other hazard, and may invalidate any approval or warranty. If
you believe the battery or charger is damaged, take it to a service center before
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138
continuing to use it. Never use a damaged battery or charger. Only use the
charger indoors. Do not charge your device during a lightning storm.
Small children
Your device and its accessories are not toys. They may contain small parts. Keep
them out of the reach of small children.
Medical devices
Operation of radio transmitting equipment, including wireless phones, may
interfere with inadequately shielded medical devices' function. Consult a
physician or the medical device's manufacturer to determine if it is adequately
shielded from external radio energy.
Implanted medical devices
To avoid potential interference, manufacturers of implanted medical devices
recommend a minimum separation of 6 inches (15.3 centimeters) between a
wireless device and the medical device. Persons who have such devices should:
• Always keep the wireless device more than 6 inches (15.3 centimeters) from
the medical device.
• Not carry the wireless device in a breast pocket.
• Hold the wireless device to the ear opposite the medical device.
• Turn the wireless device off if there is any reason to suspect that interference
is taking place.
• Follow the manufacturer directions for the implanted medical device.
If you have any questions about using your wireless device with an implanted
medical device, consult your health care provider.
Accessibility solutions
Microsoft Mobile is committed to making mobile phones easy to use for all
individuals, including those with disabilities. For more information, visit aka.ms/
phoneaccessibility.
Hearing
Warning: When you use the headset, your ability to hear outside sounds
may be affected. Do not use the headset where it can endanger your safety.
This device has been tested and rated for use with hearing aids for some of the
wireless technologies used in this device. However, there may be some newer
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139
wireless technologies used in this device that have not yet been tested for use
with hearing aids. It is important to try the different features of this device
thoroughly and in different locations, using your hearing aid or cochlear implant,
to determine if you hear any interference. Consult your service provider about
its return and exchange policies and for information on hearing aid compatibility.
Some wireless devices may interfere with some hearing aids.
Warning: For hearing aid compatibility, switch the Bluetooth function off.
Your device complies with FCC rules on hearing aid compatibility. These rules
require an M3 rating or higher. The M value of your device is marked on the device
sales package. To determine the M-rating of your hearing aid and compatibility
with this device, consult your hearing health professional. For more info about
accessibility, go to aka.ms/phoneaccessibility.
To use a telecoil-equipped hearing aid with this device, activate the hearing aid
(T switch) and the device telecoil. The sound quality depends on the type of your
hearing aid.
Protect your device from harmful content
Your device may be exposed to viruses and other harmful content. Take the
following precautions:
• Be cautious when opening messages. They may contain malicious software
or otherwise be harmful to your device or computer.
• Be cautious when accepting connectivity requests, browsing the internet, or
downloading content. Do not accept Bluetooth connections from sources you
do not trust.
• Only install and use services and software from sources that you trust and
that offer adequate security and protection.
• Install antivirus and other security software on your device and any connected
computer. Only use one antivirus app at a time. Using more may affect
performance and operation of the device and/or computer.
• If you access preinstalled bookmarks and links to third party internet sites,
take the appropriate precautions. Microsoft Mobile does not endorse or
assume liability for such sites.
Information on health
The U.S. Food and Drug Administration (FDA) and the U.S. Federal
Communications Commission (FCC) published statements and questions and
answers concerning mobile telephones and health. Microsoft Mobile encourages
you to visit these websites for updated information. You can access the FDA
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140
website at www.fda.gov/Radiation-EmittingProducts/
RadiationEmittingProductsandProcedures/HomeBusinessandEntertainment/
CellPhones/default.htm and the FCC website at transition.fcc.gov/oet/
rfsafety/rf-faqs.html. Additional health-related information is available from
the World Health Organization (WHO) at www.who.int/mediacentre/factsheets/
fs193/en/ and The National Cancer Institute ("NCI") www.cancer.gov/
cancertopics/factsheet/Risk/cellphones. In the event that you are concerned
about possible health effects, the FDA suggests that you limit your own or your
children’s radio frequency (RF) exposure by limiting the length of calls or by using
handsfree devices.
Vehicles
Radio signals may affect improperly installed or inadequately shielded electronic
systems in vehicles. For more info, check with the manufacturer of your vehicle
or its equipment.
Only qualified personnel should install the device in a vehicle. Faulty installation
may be dangerous and invalidate your warranty. Check regularly that all wireless
device equipment in your vehicle is mounted and operating properly. Do not
store or carry flammable or explosive materials in the same compartment as the
device, its parts, or accessories. Do not place your device or accessories in the
air bag deployment area.
Safety and texting while driving
Safety should be every driver’s first priority. Drivers must obey all local laws that
may include restrictions on the use of mobile telephones or accessories while
driving. If use is legal, always keep your hands free to operate the vehicle while
driving and use a handsfree device whenever possible. Suspend calls in heavy
traffic or hazardous weather. Get to know your mobile phone and its features
and make any necessary information inputs prior to driving. Do not input data
or engage in text messaging while driving. Mobile telephones should not be used
when use may be a distraction to the driver.
The Cellular Telecommunications & Internet Association (CTIA) has published
further info and tips on safe use of cellular telephones at www.ctia.org/
consumer_info/safety, which we encourage you to review.
Potentially explosive environments
Switch your device off in potentially explosive environments, such as near gas
station pumps. Sparks may cause an explosion or fire resulting in injury or death.
Note restrictions in areas with fuel; chemical plants; or where blasting operations
© 2015 Microsoft Mobile. All rights reserved.
141
are in progress. Areas with a potentially explosive environment may not be clearly
marked. These usually are areas where you are advised to switch your engine
off, below deck on boats, chemical transfer or storage facilities, and where the
air contains chemicals or particles. Check with the manufacturers of vehicles
using liquefied petroleum gas (such as propane or butane) if this device can be
safely used in their vicinity.
Certification information (SAR)
This mobile device meets guidelines for exposure to radio waves.
For information on SAR, see the printed user guide, or go to
www.microsoft.com/mobile/sar.
Support messages
To help you take maximum advantage of your phone and services, you may
receive messages from Microsoft Mobile. The messages may contain tips and
tricks and support. To provide the service described above, your mobile phone
number, the serial number of your phone, and some identifiers of the mobile
subscription may be sent to Microsoft Mobile when you use the phone for the
first time. This information may be used as specified in the privacy policy,
available at www.microsoft.com/mobile.
Care
For questions regarding your plans, billing or network please contact your
operator. For questions regarding your product and warranty, please visit the
support pages for your country at www.microsoft.com/mobile/support/.
Copyrights and other notices
Declaration of Conformity
Hereby, Microsoft Mobile Oy declares that this RM-927 product is in compliance
with the essential requirements and other relevant provisions of Directive
1999/5/EC. A copy of the Declaration of Conformity can be found at
www.microsoft.com/mobile/declaration-of-conformity.
The availability of products, features, apps and services may vary by region.
Microsoft Mobile may, in its sole discretion, change, correct or discontinue any
of its services in whole or in part. For more info, contact your dealer or your
service provider. This device may contain commodities, technology or software
© 2015 Microsoft Mobile. All rights reserved.
142
subject to export laws and regulations from the US and other countries.
Diversion contrary to law is prohibited.
THE CONTENTS OF THIS DOCUMENT ARE PROVIDED "AS IS." EXCEPT AS
REQUIRED BY APPLICABLE LAW, NO WARRANTIES OF ANY KIND, EITHER EXPRESS
OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE MADE IN
RELATION TO THE ACCURACY, RELIABILITY OR CONTENTS OF THIS DOCUMENT.
MICROSOFT MOBILE RESERVES THE RIGHT TO REVISE THIS DOCUMENT OR
WITHDRAW IT AT ANY TIME WITHOUT PRIOR NOTICE.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, UNDER NO
CIRCUMSTANCES SHALL MICROSOFT MOBILE OR ANY OF ITS LICENSORS BE
RESPONSIBLE FOR ANY LOSS OF DATA OR INCOME OR ANY SPECIAL, INCIDENTAL,
CONSEQUENTIAL OR INDIRECT DAMAGES HOWSOEVER CAUSED.
Reproduction, transfer or distribution of part or all of the contents in this
document in any form without the prior written permission of Microsoft Mobile
is prohibited. Microsoft Mobile operates a policy of continuous development.
MICROSOFT MOBILE RESERVES THE RIGHT TO MAKE CHANGES AND
IMPROVEMENTS TO ANY OF THE PRODUCTS DESCRIBED IN THIS DOCUMENT
WITHOUT PRIOR NOTICE.
Microsoft Mobile does not make any representations, provide a warranty, or take
any responsibility for the functionality, content, or end-user support of thirdparty apps provided with your device. By using an app, you acknowledge that the
app is provided as is.
Downloading of maps, games, music and videos and uploading of images and
videos may involve transferring large amounts of data. Your service provider may
charge for the data transmission. The availability of particular products, services
and features may vary by region. Please check with your local dealer for further
details and availability of language options.
FCC/INDUSTRY CANADA/MEXICO NOTICE
This device complies with part 15 of the FCC rules and Industry Canada licenseexempt RSS standard(s). Operation is subject to the following two conditions: (1)
This device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired
operation. For more info, go to transition.fcc.gov/oet/rfsafety/rf-faqs.html.
Any changes or modifications not expressly approved by Microsoft Mobile could
void the user's authority to operate this equipment.
Note: This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to part 15 of the FCC Rules. These limits are
© 2015 Microsoft Mobile. All rights reserved.
143
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or more of
the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
TM © 2014 Microsoft Mobile. All rights reserved. Windows, the Windows logo and
Lumia are trademarks of the Microsoft group of companies. Nokia is a registered
trademark of Nokia Corporation. Third party products/names may be TM of
respective owner.
The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any
use of such marks by Microsoft Mobile is under license.
Dolby and the double-D symbol are trademarks of Dolby Laboratories.
Manufactured under license from Dolby Laboratories.
This product is licensed under the MPEG-4 Visual Patent Portfolio License (i) for
personal and noncommercial use in connection with information which has been
encoded in compliance with the MPEG-4 Visual Standard by a consumer engaged
in a personal and noncommercial activity and (ii) for use in connection with
MPEG-4 video provided by a licensed video provider. No license is granted or shall
be implied for any other use. Additional information, including that related to
promotional, internal, and commercial uses, may be obtained from MPEG LA, LLC.
See www.mpegla.com.
The ‘Qi’ symbol is a trademark of the Wireless Power Consortium.
© 2015 Microsoft Mobile. All rights reserved.
144
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