Coach Policies and Procedures

Coach Policies and Procedures
TEAM BEACHBODY®
COACH POLICY AND PROCEDURES
TABLE OF CONTENTS
SECTION 1 – INTRODUCTION ..............................................1
1.1
Policies and Compensation Plan .................................1
Incorporated into Coach Agreement
1.2
Purpose of Policies .......................................................1
1.3
Changes to the Agreement ...........................................1
1.4
Delays ...........................................................................1
1.5
Policies and Provisions Severable ................................1
1.6
Waiver ..........................................................................1
1.7
Beachbody Coach Code of Ethics ................................2
SECTION 2 – BECOMING A COACH ....................................2
2.1
Requirements for Becoming a Team Beachbody Coach ......2
2.1.1
Nonprofit Organizations ................................3
2.1.2
Waiver of Business Service Fee for
Military Coaches ............................................3
2.2
No Product Purchase Required ....................................3
2.3
Coach Benefits .............................................................3
SECTION 3 – OPERATING A BEACHBODY BUSINESS ....3
3.1
Adherence to the Team Beachbody Coach
Compensation Plan .......................................................3
3.1.1
Coach Recognition .........................................4
3.2
Advertising ...................................................................4
3.2.1
General ...........................................................4
3.2.2
Coach Web Sites and Other
Communications Facilities.............................4
3.2.3
Trademarks, Copyrights, and
Domain Names...............................................5
3.2.4
Use of Related Third Party Assets .................5
3.2.5
Media and Media Inquiries ............................6
3.2.6
Unsolicited Email...........................................6
3.2.7
Unsolicited Faxes and Telephone
Calls or Other Messaging...............................7
3.2.8
Online Conduct & Content ............................7
3.2.9
Team Beachbody Message Boards ................8
3.3
Bonus Buying Prohibited .............................................9
3.4
Business Accounts........................................................10
3.4.1
Business Entities ...........................................10
3.4.2
Household Business Exception and
Limitation ......................................................10
3.5
Changes to a Beachbody Business ...............................10
3.5.1
Addition of Co-Applicants .............................10
3.5.2
Change of Sponsor .........................................10
3.5.3
Cancellation and Reapplication .....................11
3.6
Unauthorized Claims and Actions................................12
3.6.1
Indemnification ..............................................12
3.6.2
Product & Testimonial Claims.......................12
3.6.3
Income Claims ...............................................12
i
Updated November 3, 2014
3.7
3.8
Commercial Outlets......................................................13
Trade Shows, Expositions, and
Other Sales Forums ......................................................13
3.9
Conflicts of Interest ......................................................13
3.9.1
Non-solicitation..............................................13
3.9.2
Participation in Multiple Business
Opportunities..................................................15
3.9.3
Policy Violations by Members of
Coach Household ...........................................15
3.9.4
Downline Activity (Genealogy) Reports .......15
3.10
Targeting Other Direct Sellers .....................................15
3.11
Cross-Sponsoring .........................................................16
3.12
Errors or Questions.......................................................16
3.13
Governmental Approval or Endorsement ....................16
3.14
Identification ................................................................16
3.15
Income Taxes ...............................................................16
3.16
Independent Contractor Status .....................................16
3.17
Insurance ......................................................................17
3.18
International Marketing ................................................17
3.19
Inventory Loading ........................................................17
3.20
Adherence to Laws and Ordinances .............................18
3.20.1 Local Ordinances ...........................................18
3.20.2 Compliance with Federal,
State, and Local Laws ....................................18
3.20.3 Compliance with Anti-Bribery Laws….……18
3.21
No More than One Beachbody
Business per Coach ......................................................18
3.22
Actions of Household Members or
Affiliated Individuals ...................................................18
3.23
Requests for Records ....................................................19
3.24
Sale, Transfer, or Assignment of a
Beachbody Business .....................................................19
3.25
Separation of a Beachbody Business ...........................19
3.26
Sponsoring ....................................................................20
3.27
Succession ....................................................................20
3.27.1 Transfer upon Death of a Coach ....................20
3.27.2 Transfer upon Incapacitation of a Coach .......20
3.27.3 Procedures ......................................................20
3.28
Telemarketing Techniques ...........................................21
3.28.1 Prerecorded Messages .......................................21
3.29
Online Auctions, Marketplaces,
Social Networking, Keywords, and Shop Sites............21
3.30
Organization and Management of
Your Beachbody Fit Club ............................................22
SECTION 4 – RESPONSIBILITIES OF COACHES................22
4.1
Change of Address or Telephone .................................22
4.2
Continuing Development Obligations ..........................22
4.2.1
Ongoing Training ...........................................22
4.2.2
Increased Training Responsibilities ...............22
4.2.3
Ongoing Sales Responsibilities......................22
4.3
Non-disparagement ......................................................22
ii
Updated November 3, 2014
4.4
4.5
4.6
Providing Documentation to Applicants ......................23
Reporting Policy Violations or Fraudulent Activity ....23
Team Beachbody Lead Programs ................................23
4.6.1
Customer Lead Program ................................23
4.6.2
Success Club Lead Program
(previously Shakeology Lead Program)… ...................23
4.6.3
Coach Connection Program………………. ..24
SECTION 5 – SALES REQUIREMENTS ................................25
5.1
Product Sales ................................................................25
5.1.1
Credit Card Payment for Product Sales .........25
5.2
Product Pricing .............................................................25
5.3
No Exclusive Territories ..............................................26
5.4
Sales Receipts ...............................................................26
5.5
Fundraising Programs ..................................................26
5.6
Charitable Donations…………………………….…...26
SECTION 6 – BONUSES AND COMMISSIONS ....................26
6.1
Bonus and Commission Qualifications ........................26
6.2
Adjustment to Bonuses and Commissions ...................26
6.2.1
Adjustments for Returned
Products and Services ....................................26
6.2.2
Other Deductions ...........................................26
6.3
Reports .........................................................................26
SECTION 7 – PRODUCT GUARANTEES,
RETURNS, AND INVENTORY REPURCHASE ....................27
7.1
Product Guarantee ........................................................27
7.2
Three-Day Sales Rescission Period ..............................27
7.3
Return of Products and Sales Aids by Coaches ...........27
7.3.1
Montana Residents .........................................27
7.4
Procedures for All Returns ...........................................28
SECTION 8 – DISPUTE RESOLUTION
AND DISCIPLINARY PROCEEDINGS ..................................28
8.1
Disciplinary Sanctions..................................................28
8.2
Grievances and Complaints ..........................................29
8.3
Good Faith Resolution of Disputes, Binding Individual
Arbitration, and Waiver of Class Actions and Class
Arbitrations...................................................................29
SECTION 9 – PAYMENT AND SHIPPING ............................31
9.1
Returned Checks ..........................................................31
9.2
Sales Taxes ...................................................................31
9.3
Drop Shipment .............................................................31
SECTION 10 – INACTIVITY, RECLASSIFICATION,
AND CANCELLATION ............................................................32
10.1
Effect of Cancellation ...................................................32
10.2
Reclassification Following Cancellation Due to
Inactivity or Nonpayment of Business Service Fee .....32
10.3
Involuntary Cancellation ..............................................33
10.4
Voluntary Cancellation ................................................33
10.5
Disposition of Coach’s Genealogy Position
iii
Updated November 3, 2014
Customers and Coaches Upon Cancellation................33
EXHIBIT A – PROHIBITED BEACHBODY PRODUCT
AND COMPANY NAMES ........................................................34
EXHIBIT B –TEAM BEACHBODY COACH
COMPENSATION PLAN..........................................................35
iv
Updated November 3, 2014
SECTION 1
INTRODUCTION
1.1
Policies and Compensation Plan Incorporated into Coach Agreement
These Policies and Procedures, in their present form and as amended at the sole discretion of Beachbody, LLC, (hereafter
“Beachbody” or the “Company”), are incorporated into, and form an integral part of, the Team Beachbody Coach Agreement.
Throughout these Policies and Procedures, when the term “Agreement” is used, it collectively refers to the Team Beachbody
Coach Application and Agreement, these Policies and Procedures, the Team Beachbody Coach Compensation Plan, and the
Team Beachbody Business Entity Application (if applicable). These documents are incorporated by reference into the Team
Beachbody Coach Agreement (all in their current form and as amended by Beachbody). It is the responsibility of each Coach
to read, understand, adhere to, and ensure that he or she is aware of and operating under the most current version of these
Policies and Procedures. The most current version of the Team Beachbody Coach Agreement, including these Policies and
Procedures, will be posted on the Team Beachbody Web site, which may be amended and updated at Beachbody’s sole
discretion. When sponsoring or enrolling a new Coach, it is the responsibility of the sponsoring Coach to ensure that the
applicant is provided with, or has online access to, the most current version of these Policies and Procedures and the Team
Beachbody Coach Compensation Plan prior to his or her execution of the Coach Agreement.
1.2
Purpose of Policies
In addition to other sales channels, Beachbody markets its products through independent contractor sales representatives called
“Coaches.” To clearly define the relationship that exists between Coaches and Beachbody, and to explicitly set a standard for
acceptable business conduct, Beachbody has established the Agreement.
Team Beachbody Coaches are required to comply with all of the Terms and Conditions set forth in the Agreement, which
Beachbody may amend at its sole discretion from time to time, as well as all federal, state, and local laws governing their
Beachbody business and their conduct. Because you may be unfamiliar with many of these standards of practice, it is very
important that you read and abide by the Agreement. Please review the information in this manual carefully. It explains and
governs the relationship between you, as an independent contractor, and the Company. If you have any questions regarding any
policy or rule, do not hesitate to seek an answer from anyone in your upline or Team Beachbody.
1.3
Changes to the Agreement
Because federal, state, and local laws, as well as the business environment, periodically change, Beachbody reserves the right
to amend the Agreement and its prices in its sole and absolute discretion. By signing the Coach Agreement, a Coach agrees to
abide by all amendments or modifications that Beachbody elects to make. Amendments shall be effective upon posting such
amendments or updated documents on the Team Beachbody Web site. The Company shall provide or make available to all
Coaches a complete copy of the amended provisions by one or more of the following methods: (1) posting on Team
Beachbody’s official Web site; (2) electronic mail (email); (3) inclusion in Company periodicals; (4) inclusion in product
orders or bonus checks; or (5) special mailings. The continuation of a Coach’s Beachbody business or a Coach’s acceptance of
bonuses or commissions constitutes acceptance of any and all amendments.
1.4
Delays
Beachbody shall not be responsible for delays or failures in performance of its obligations when performance is made
commercially impracticable due to circumstances beyond its reasonable control. This includes, without limitation, strikes, labor
difficulties, riot, war, terrorism, acts of God, acts of nature, acts beyond the reasonable control of Beachbody, fire, death,
curtailment of a party’s source of supply, or government decrees or orders.
1.5
Policies and Provisions Severable
If any provision of the Agreement, in its current form or as it may be amended, is found to be invalid, or unenforceable for any
reason, only the invalid portion(s) of the provision shall be severed and the remaining terms and provisions shall remain in full
force and effect and shall be construed as if such invalid, or unenforceable provision, never comprised a part of the Agreement.
1.6
Waiver
The Company never gives up its right to insist on compliance with the Agreement and with the applicable laws governing the
conduct of a business. No failure of Beachbody to exercise any right or power under the Agreement or to insist upon strict
compliance by a Coach with any obligation or provision of the Agreement, and no custom or practice of the parties at variance
with the terms of the Agreement, shall constitute a waiver of Beachbody’s right to demand exact compliance with the
1
Updated November 3, 2014
Agreement. Waiver by Beachbody can be effectuated only in writing by an authorized officer of the Company. Beachbody’s
waiver of any particular breach by a Coach shall not affect or impair Beachbody’s rights with respect to any subsequent breach,
nor shall it affect in any way the rights or obligations of any other Coach. Nor shall any delay or omission by Beachbody to
exercise any right arising from a breach affect or impair Beachbody’s rights as to that or any subsequent breach.
The existence of any claim or cause of action of a Coach against Beachbody shall not constitute a defense to Beachbody’s
enforcement of any term or provision of the Agreement.
1.7
Beachbody Coach Code of Ethics
Beachbody Coaches have the unique opportunity of representing Beachbody, our vision and our products and services in the
community at large. For this reason, we expect that Coaches will uphold the standards of our company and that each Coach
will serve as an ambassador of our mission and our brands.
• As an Independent Beachbody Coach, I will conduct myself ethically and with integrity, including treating others
the way I would expect to be treated as I establish my organization. I will uphold this Code of Ethics and
promote its awareness among my fellow Beachbody Coaches.
• I will uphold the Beachbody Core Values and Team Beachbody Coach Policies & Procedures and not engage in
any deceptive, unlawful, or unethical recruiting practice or otherwise engage or promote any other conduct which
may be detrimental to or reflect poorly on myself my fellow Beachbody Coaches or Beachbody, LLC. Key
prohibited examples would include bonus buying, improper income, performance or medical claims, soliciting
Coaches or otherwise promoting other MLM business opportunities or selling Beachbody products in prohibited
marketplaces.
• I will learn and understand the Team Beachbody Compensation Plan and Beachbody’s catalog of products and
represent them accurately to my customers and prospective Coaches without misleading or false expectations.
Any claims, representations or statements I make regarding Beachbody products or the Coaching opportunity will
include important notices and disclaimers as provided by Beachbody.
• I will accept and fulfill my responsibilities to train, motivate and encourage those Coaches personally sponsored
by me. I will treat my Beachbody Coach business like any other business and will fulfill each commitment I
make to my customers, fellow Coaches or other associates.
• I will promote the Beachbody business opportunity to prospective Coaches with honesty and integrity. I will not
misrepresent actual or potential sales or earnings. I will use business tools provided to me such as the Statement
of Independent Coach Earnings and will remind each potential new Coach that each individual’s success is based
upon their individual efforts.
• I will offer my customers the highest level of service, offering assistance with any necessary product exchanges
and/or refunds.
• I will maintain a basic loyalty and professionalism to the network marketing industry as a whole and will not
involve myself in any unwarranted criticism of other network marketing companies, including those in direct
competition with Beachbody.
• I will abide by local, state and federal laws which govern my business. I understand that as the CEO of my
Independent Beachbody Coach business, it is my responsibility to comply with these laws and with the current
Team Beachbody Coach Policies & Procedures.
SECTION 2 BECOMING A COACH
2.1
>
>
>
>
>
Requirements for Becoming a Team Beachbody Coach
Be of the age of majority in his or her state of residence
Reside in the United States, U.S. Territories, and Canada or in a country where Beachbody has officially announced that
it's open for business
Have a valid Social Security Number, Social Insurance Number or Federal Tax ID number
Purchase a Coach Business Kit (optional in North Dakota); and
Submit a properly completed and executed online or physical Coach Application (originals only—no copies) and
Agreement to Beachbody. Information submitted on the Application, either online or physical copy, must be true, correct,
and current as of the time of submittal, including, without limitation, the applicant’s personal actual and correct current
2
Updated November 3, 2014
address, email, credit card information, and tax identification information. Any information considered fraudulent will
cause the Coach to be subject to disciplinary action, including suspension or termination of their business.
2.1.1
Nonprofit Organizations
Beachbody will waive the Coach Business Kit fee and the monthly Coach Business Services fee for Coach applicants that are
bona fide nonprofit organizations as defined by the Internal Revenue Code or under the guidelines of the Canada Revenue
Agency. Coach applicants seeking this waiver must submit a copy of their IRS Ruling or Determination Letter or other relevant
document confirming their tax-exempt status. These documents may be sent along with the required non-profit Coach
application to [email protected] to complete the enrollment process.
2.1.2
Waiver of Business Service Fee for Military Coaches
Beachbody will waive the monthly Coach Business Service Fee for Coaches who are actively serving in any branch of the
United States military, as well as for United States military service members wounded in action and spouses of United States
military service members missing or killed in action. In addition, newly enrolling Coaches who are a part of this community
will be eligible to have their basic enrollment fees for their business starter kit only refunded. This wavier is available to one
Beachbody Coach per military member per household. In order for any Coach to request this waiver, the Coach must submit
any relevant government document providing proof of the applicant’s applicable status to Coach Relations via fax or email
([email protected]).
Coaches under this exemption who wish to maintain the waiver of monthly business service fees will be required to produce a
minimum of 50 personal volume points (PV – as further defined in the Team Beachbody Coach Compensation Plan) every 90
days. Failure to maintain this minimum 50PV requirement will lead to the cancellation of the related Coach Business Center in
accordance with these Policies and Procedures.
2.2
No Product Purchase Required
No person is required to purchase Beachbody products or services to become a Coach. To familiarize new Coaches with
Beachbody products, services, sales techniques, sales aids, and other matters, the Company requires that Coaches purchase a
Coach Business Kit. Team Beachbody will repurchase resalable kits from any Coach or otherwise provide a refund to the
Coach who terminates his or her Coach Agreement pursuant to the terms of Section 7.3.
2.3
Coach Benefits
Once a Coach Application and Agreement has been accepted by Team Beachbody, the benefits of the Team Beachbody Coach
Compensation Plan and the Coach Agreement are available to the new Coach. These benefits include the right to:
> Sell Beachbody products and services as allowed or specified by Beachbody
> Participate in the Team Beachbody Coach Compensation Plan (receive bonuses and commissions, if eligible)
> Sponsor other individuals as Customers or Coaches into the Beachbody business and, thereby,
build a marketing organization and progress through the Team Beachbody Coach Compensation Plan
> Receive periodic Team Beachbody literature and other Team Beachbody communications
> Participate in Team Beachbody-sponsored support, service, training, motivational and recognition
functions, upon payment of appropriate charges, if applicable; and
> Participate in promotional and incentive contests and programs sponsored by Team Beachbody for its Coaches.
SECTION 3
OPERATING A BEACHBODY BUSINESS
3.1
Adherence to the Team Beachbody Coach Compensation Plan
Coaches must adhere to the terms of the Team Beachbody Coach Compensation Plan as set forth in official Team Beachbody
literature. Coaches shall not offer the Team Beachbody Coach Business Opportunity through, or in combination with, any other
system, program, or method of marketing other than that specifically set forth in official Team Beachbody literature. Coaches
shall not require or encourage other current or prospective Customers or Coaches to participate in Team Beachbody in any
manner that varies from the program as set forth in official Team Beachbody literature. Coaches shall not require or encourage
other current or prospective Customers or Coaches to execute any agreement or contract other than official Beachbody
agreements and contracts in order to become a Team Beachbody Coach or to purchase Beachbody products or services.
Similarly, Coaches shall not require or encourage other current or prospective Customers or Coaches to make any purchase
3
Updated November 3, 2014
from, or payment to, any individual or other entity to participate in the Team Beachbody Coach Compensation Plan other than
those purchases or payments identified as recommended or required in official Team Beachbody literature.
3.1.1
Coach Recognition
For any recognition for rank advancement or other accomplishments as a Team Beachbody Coach, Coaches will be recognized
by the name of their registered Coach Business Center (CBC); first and last name for individual accounts or the applicable
business entity name for business entity accounts. However, for business entity accounts, the registered individual contact for
the applicable business account may contact Coach Relations and request that all recognition for that CBC be listed in that
registered individual’s name. Requests may be sent via email to [email protected]
3.2
Advertising
3.2.1
General
All Coaches shall safeguard and promote the good reputation of Beachbody and its products. The marketing and promotion of
Beachbody, the Team Beachbody Coach Business Opportunity, the Team Beachbody Coach Compensation Plan, and
Beachbody products shall be consistent with the public interest, and must avoid all discourteous, illegal, offensive, deceptive,
misleading, unethical or immoral conduct or practices. Upon notice from Beachbody, the Coach must immediately discontinue
the prohibited conduct. In addition, the Company reserves the right to take additional disciplinary action against a Coach
depending on the severity of the conduct.
To promote both the products and services, and the tremendous opportunity Beachbody offers, Coaches are encouraged to use
the sales aids and support materials produced by Beachbody. Beachbody has carefully designed its products, product labels,
Coach Compensation Plan, and promotional materials to ensure that each aspect of Beachbody is uniform, fair, truthful,
substantiated, and complies with the vast and complex legal requirements of federal and state laws. With regards to
promotional materials, for example, T-shirts, caps, or other similar items, Coaches are permitted to include the Beachbody
logos and product logos only following prior written approval from Compliance. Coaches may submit proposed designs for
review by emailing materials to [email protected]
Coaches are not allowed to engage in any television or video advertising, and may not engage in any radio advertising which
has not been preapproved in writing by the Company. Requests for the approval of radio advertising may be submitted to the
Compliance department at [email protected]
3.2.2
Coach Web Sites and Other Communications Facilities
If a Coach desires to utilize an Internet Web page or other online communication facility to promote his or her business, he or
she may do so through his or her Team Beachbody-provided replicated Web site. Alternatively, Coaches may develop their
own Web pages; however, any Coach who does so must act at all times in full conformance with these Policies and Procedures
and must additionally: (a) accurately and faithfully use text replicated from the Company’s official Web site; (b) ensure the
accuracy, legality, and legitimacy of any and all content of his or her Web site with text from any source other than the
Company; (c) not advertise the price of any Beachbody products or services at an amount less than that advertised by the
Company on the official Company Web site; and (d) only enroll any new Coaches through his or her Team Beachbodyprovided official Web site. Coaches who develop or publish their own Web sites must register each version of their sites(s),
and all edits to their site(s), with the Company and receive written approval from the Company prior to the site’s (sites’) public
availability. The failure to register constitutes a material breach of these Policies and Procedures. “Other online communication
facility” includes, but is not limited to, blog sites, message boards, chat rooms, social networking sites, instant message
services, and text messages.
In response to the recent endorsement and testimonial guidelines released by the Federal Trade Commission (effective as of
December 1, 2009), the following guidelines list some critical elements for your marketing efforts. Please ensure that you
familiarize yourself with and closely follow these guidelines, since liability can be found by both the endorser as well as the
advertiser for any false or misleading advertising. Failure to comply with these terms will also be a breach of your Team
Beachbody Coach Agreement.
If your Web site simply uses content or marketing elements that are clearly created by the Company, then it should be clear to
consumers that you have a material connection with Team Beachbody as an Independent Team Beachbody Coach. A
disclaimer stating this, conspicuously displayed within your Web site is the only additional disclosure necessary.
4
Updated November 3, 2014
However, if you are creating your own copy, graphics, or any other advertising materials, including any that compare weight
loss programs, products, and/or services, or if you are creating your own copy that reflects your experience, opinions, or beliefs
using the Company’s products, then you MUST (a) ensure that your materials are accurate, legal, and not misleading, and (b)
conspicuously disclose that you are an Independent Beachbody Coach.
The disclosure must be prominent in size and color and easily legible, and close enough to the claims that it can be easily read
by the consumer. Under the new guidelines, as an Independent Team Beachbody Coach, you are legally responsible for
disclosing your connection with the Company by using the following disclaimer:
Disclaimer Copy: (Coach Name) is an Independent Beachbody Coach.
3.2.3
Trademarks, Copyrights, and Domain Names
Coaches may not use or attempt to register any of the following or their translations (in any language), whether alone or in
combination with any other word(s), design(s), or symbol(s): (1) Beachbody’s brand names, trade names, trademarks, service
marks, product names, domain names, symbols, logos, or other identifiers or designations of origin of Beachbody (“Beachbody
Marks”), a partial list of which is attached as Exhibit A; (2) anything confusingly or substantially similar to any of the
Beachbody Marks as determined by Beachbody, including any portion of, modification to, or derivative of any of the
Beachbody Marks, or (3) the word “Coach” by itself. This restriction includes any use of any of the above as or in connection
with any symbols, keywords, advertisement buys, hidden text, or any other activities that are considered Internet optimization;
as any Internet domain name (including, without limitation, as a sub-domain on the Team Beachbody Web site); or as the
Coach’s account name or user ID within any blogs, social networking Web sites, or any “posting” sites such as (but not limited
to) Facebook, YouTube, Instagram, or Twitter; or as the numbers/designations within a Coach’s phone number (for example,
1-800-BUY-P90X).
Beachbody does not allow the use of the Beachbody Marks by any person or entity, including Team Beachbody Coaches,
without its prior, written permission. Any and all use of Beachbody Marks shall be consistent with the high-quality image used
by Beachbody and associated with Beachbody Marks, and shall in no manner reflect adversely upon the good name of
Beachbody or upon the goodwill and reputation associated with Beachbody, the Beachbody Marks, and Beachbody products or
services. Beachbody will review all proposed and actual uses of Beachbody Marks to assure that the high quality associated
with Beachbody Marks is being maintained, and reserves the right to deny or withdraw its consent for use of any Beachbody
Marks in its sole discretion. Coaches may not do anything that impairs Beachbody’s ownership of or the validity of
Beachbody’s Marks, and all benefits of any approved use of any Beachbody Marks inures to Beachbody. Any approval of use
by Beachbody is specific to the individual requesting, and may not be transferred or licensed. Coaches may not translate the
content of any Beachbody Mark into any foreign language for any purpose, including Web site content, advertising or other
promotional purposes.
Coaches may not copy or produce for sale, distribution, or advertising any copyright-protected material owned by Beachbody
or other Coaches, including recorded Company events and speeches, without express written permission from Beachbody or
the individual Coach, nor may Coaches reproduce for sale or for personal use any such material including any written materials
or recording of audio or video presentations. If a Coach utilizes or adopts Beachbody-produced or -owned materials in his or
her promotional material, the Coach agrees that Beachbody shall have a license to use the material and shall not have any
obligation to pay any form of remuneration or compensation to the Coach.
To the extent that Coaches become aware of any activity that may infringe on any trademark, copyright, or other intellectual
property rights of Beachbody, Coaches should immediately inform Beachbody via email at [email protected]
Coaches should not, and are not authorized to, act on Beachbody’s behalf in such situations for many reasons; including that
any action could harm Beachbody’s ongoing enforcement efforts.
3.2.4
Use of Related Third Party Assets
Beachbody has and will continue to have business relationships with third party businesses and organizations (collectively
“Beachbody Partners”). In certain circumstances, Beachbody may have a limited license to utilize particular trademarks, logos
or other assets of one or more Beachbody Partners. Beachbody will place any trademarks, logos or other assets of the
Beachbody Partners that Coaches may use within the Coach Online Office. Coaches’ use of Beachbody Partners’ material is
restricted to the materials located in the Coach Online Office, and is limited by the specific guidelines set forth in both the
Team Beachbody Coach Policies and Procedures and Coach Online Office. Examples of such Beachbody Partners’ material
5
Updated November 3, 2014
that may be available to Coaches include the Apple® logo or description of an iPhone® or other Apple device in relation to the
forthcoming P90X® mobile application. Please be aware that most Beachbody Partners have very strict requirements relating
to any use of their materials. If a Coach wishes to use the intellectual property or other materials belonging to any Beachbody
Partner in a manner outside of this policy, the Coach must submit the request to [email protected] for further
review.
3.2.5
Media and Media Inquiries
Coaches must not attempt to respond to media inquiries regarding Beachbody, its products or services, or their independent
Beachbody business. All inquiries by any type of media must be immediately referred to Beachbody’s Public Relations
Department. This policy is designed to assure that accurate and consistent information is provided to the public, as well as a
proper public image. Coaches may not publish or allow any third party to publish a press release or news release without
obtaining prior written approval of the content and proposed channels by Beachbody’s Compliance department. Proposed press
or news releases may be submitted by email to [email protected] Coaches must request from the Company
and execute the Coach License Agreement for Usage of Promotional Materials to receive authorization to utilize and edit
Company promotional materials and intellectual property, including video, audio, and printed materials. Coaches may not in
any manner copy, display, edit, or in any other manner exploit any content or other materials exclusively available to Team
Beachbody Club Members (including, without limitation, Trainer Tips and exclusive videos), any Beachbody product videos
(in whole or in part), or any other materials, except as expressly authorized by Beachbody. The completed License Agreement
must be submitted to the Team Beachbody Production Department to receive authorization and the copies of requested digital
assets. Any license may not be transferred or sublicensed by any Coach. Please note that charges may apply to provide such
high-resolution digital assets.
3.2.6
Unsolicited Email
(a) Email Message Requirements
Beachbody does not permit Coaches to send unsolicited commercial emails, unless such emails strictly comply with applicable
laws and regulations, including, without limitation, the U.S. Federal CAN-SPAM Act and the Canadian Anti-Spam
Legislation. Any email sent by a Coach that promotes Beachbody, the Team Beachbody Coach Business Opportunity, or
Beachbody products and services must comply with the following:
i. There must be a functioning return email address to the sender.
ii. The email must contain a clear and conspicuous notice (in at least 10-point bold font) advising the recipient that he or she
may opt-out or unsubscribe from future email solicitations or correspondence by clicking the applicable out-out or
unsubscribe link contained within the email, or if applicable, replying to the email via the functioning return email address.
iii. The email must include the Coach’s physical mailing address.
iv. The email must clearly and conspicuously disclose that the message is an advertisement or solicitation.
v. The use of deceptive subject lines and/or false header information is prohibited.
vi. All opt-out requests, whether received by email or regular mail, must be promptly honored. If a Coach receives an opt-out
request from a recipient of an email, the Coach must forward the opt-out request to the Company.
Team Beachbody may periodically send commercial emails on behalf of Coaches. By entering into the Coach Agreement, the
Coach agrees that the Company may send such emails and that the Coach’s name and physical and email addresses may be
included in such emails as outlined above. Coaches shall honor opt-out requests generated as a result of such emails sent by the
Company.
(b) Canadian Anti-Spam Legislation (“CASL”) – Additional Requirements
(i) Obtaining Consent to Send Messages: Under CASL, a person who sends an unsolicited electronic commercial message
from Canada or to a recipient who resides in Canada, including an email, must have the express or implied consent of the
recipient of the message. The language you use to obtain written consent must:
a) State the purpose for which you are seeking consent (i.e. to send commercial email)
b) State the name under which you carry on business (i.e. Independent Team Beachbody Coach business entity or
personal name) and that you are seeking consent on your own behalf.
c) Provide your physical mailing address.
d) Provide at least one of either your telephone number, email address or web address.
e) State that consent may be withdrawn.
f) Obtain the individual’s consent in a manner that allows you to prove it. Fox example, provide a consent box they may
click, or physically check. Do not create an assumed consent (i.e. a pre-checked box) or an op-out mechanism.
6
Updated November 3, 2014
(ii) Implied consent to send commercial email will exist only where the recipient of the message:
a) Has an “Existing Business Relationship” with the Coach as the message recipient made a purchase, or accepted a
business opportunity, from the Coach within a two year period immediately prior to the day on which the message is
sent, or made an inquiry or application to the Coach within the six month period immediately prior to the day on
which the message is sent.
b) Has a “Family Relationship” with the Coach through a legal parent/child relationship, marriage or common-law
partnership, and the Coach and their relation have had voluntary, direct two-way communication.
c) Has a “Personal Relationship” with the Coach, based on direct voluntary two-way contact and it should be reasonable
to conclude that the relationship is “personal” taking into consideration all relevant factors such as the sharing of
interests, experiences, opinions and information evidenced in the communications, the frequency of communication,
the length of time since the communication and if the parties have met in person.
In all cases, there is no implied consent if the individual has indicated they do not wish to receive messages.
(iii) Referrals: CASL allows individuals to refer their friends and family to trusted companies and business people, and allows
the company or business person who receives a referral to send one email to the referred person. However, in order to make a
referral, the referring person must have a relationship with both the Coach to whom the referral is being made and the person
referred. The acceptable relationships are defined in Section 3.2.6(ii) above (i.e. Existing Business Relationships, Family
Relationships and Personal Relationships).
The above is only provided as a general outline of CASL’s requirements, so in order to fully comply with the law and various
requirements; you should first consult an experienced attorney before undertaking this type of marketing, particularly around
the use of any referrals. For additional information, please also visit http://fightspam.gc.ca.
3.2.7
Unsolicited Faxes and Telephone Calls or Other Messaging
The use of telephone calls, SMS/text messages, faxes or other messaging in connection with your Beachbody business is highly
regulated and if not done in compliance with the law, could result in significant legal and financial liability (such as the
payment of fines, settlements and attorneys’ fees) for you and your business. As with all other marketing efforts you undertake
as an independent business, you will be held fully responsible for being aware of and complying with all laws, rules and
regulations, including which apply to this kind of marketing. Accordingly, you should first consult with an experienced
attorney in order to properly comply with the various legal requirements for conducting this type of marketing. In general,
Coaches may send SMS/text messages to customers with whom they have an existing business relationship, however, sending
such messages using technology that has automatic dialing capabilities requires the customer’s prior express written consent as
specifically required by law. Any text message sent by a Coach relating to the promotion of their business or any Beachbody
product or service must clearly identify the sender as an Independent Beachbody Coach. In addition, Coaches may not use an
automatic telephone dialing system to call a customer’s cellular phone in connection with the operation of their Beachbody
businesses without first obtaining the customer’s prior express written consent as specifically required by law. The term
“automatic telephone dialing system” means equipment that has the capacity to: (a) store or produce telephone numbers to be
called, using a random or sequential number generator; and (b) to dial such numbers. In addition, except as stated in this
Section, Coaches may not use or transmit unsolicited faxes in connection with the operation of their Beachbody business. The
terms “unsolicited faxes” means the transmission via telephone facsimile or electronic mail, respectively, of any material or
information advertising or promoting Beachbody, Team Beachbody, its products and services, its Compensation Plan, or any
other aspect of the Company that is transmitted to any person, except that these terms do not include a fax or email: (1) to any
person with that person’s prior express invitation or permission; or (2) to any person with whom the Coach has an established
business or personal relationship. The term “established business or personal relationship” means a prior or existing
relationship formed by a voluntary two-way communication between a Coach and a person, on the basis of: (i) an inquiry,
application, purchase, or transaction by the person regarding products offered by such Coach; or (ii) a personal or familiar
relationship, which relationship has not been previously terminated by either party.
3.2.8
Online Conduct & Content
Given the use of online tools and social media related to a Coach’s day to day operation and management of their Beachbody
business, Coaches must conduct themselves in a professional and respectful manner. Coaches shall be expressly prohibited
from engaging in any illegal, fraudulent, harassing, offensive or any other form of prohibited conduct on or through any online
or electronic forum, including without limitation through the Team Beachbody Message Boards, independently owned
websites and blogs, text messages, instant messages, electronic mail, third party message boards, and social networking sites.
7
Updated November 3, 2014
Coaches who are contacted directly via email, text, phone, or some form of social media by a Beachbody customer requesting
no further contact or solicitation are obligated to remove that customer from future communications (including Team
Beachbody eCards, emails, Facebook posts and other means of social media. To remain compliant, Coaches must label any
customer that requests not to be contacted as “Do Not Contact” in the Coach Online Office.
No Coach may use any electronic tools or forums or Web sites provided by Beachbody (including social media pages hosted
by Beachbody) to advertise, promote, solicit, or otherwise conduct any third-party businesses, activities, and/or any other thirdparty business opportunities at any time. In addition, Coaches may not use these forums to advertise their Beachbody business,
offer Beachbody products for sale, or recruit Coaches into their organization or Beachbody Challenge Group.
Coaches may share Coach promotional video content provided by the Company (limited to content provided to them in the
Coach Online Office) on social media sites including, but not limited to YouTube, Vimeo and Flickr, however their post and
associated user account must identify them as an Independent Beachbody Coach. At no time may any Coach upload or post
more than two minutes of any original Beachbody workout content (audio or video) except as released by Beachbody directly
for Coach promotional use (such as a new product or special bundle or sizzle reel). Coaches may only post videos of
themselves doing a Beachbody workout, without including any of the original audio or visual Beachbody content, as long as
the total video time (in whole or divided into multiple videos) does not exceed five minutes in length. Content that exceeds
these restrictions and/or time limit (including if divided into multiple videos) or otherwise violates copyright will be removed
from the associated site by the Company without any prior notification to the infringing account holder, and may result in
disciplinary action under these policies and procedures as well as the suspension or termination of the user’s account.
3.2.9
Team Beachbody Message Boards
Coaches shall be expressly prohibited from posting any messages (directly or through a third party) on the Team Beachbody
and/or Beachbody Message Boards promoting or alluding to their Coach business opportunity in any manner. The Beachbody
and Team Beachbody Message Boards are maintained solely to offer support, guidance, and a team motivational atmosphere
for those participating members. Accordingly, Coaches are expressly prohibited from using the Message Boards, or any other
public support area of the Beachbody or Team Beachbody Web site, such as the Cooldown Chatroom, chats, or SuperGym
invites or postings to poach, recruit, solicit, promote, or in any other manner encourage recruits, customers, visitors, or other
Coaches, either directly or indirectly, enroll directly, or otherwise change downline organizations to be personally sponsored
under that Coach. Any such messages will be promptly removed and will result in disciplinary sanctions against the Coach.
Please note that by using any element of the Team Beachbody Web site, each Coach expressly agrees to the Terms of Use
posted on the Web site, and violation of any of these Terms of Use provisions may lead to disciplinary action in accordance
with these Policies and Procedures.
These rules are very important in maintaining the integrity of the continually expanding online community of Independent
Beachbody Coaches. Coaches are expected to respect these guidelines and uphold the spirit of the community. As community
leaders, Coaches should encourage and nurture the growth of the community and protect the Beachbody vision, reputation, and
goodwill. Any intentional or repeat violation of these guidelines may result in temporary or permanent revocation of any future
posting on Message Boards, and may even result in termination of the user account and ban of any Web site access or
privileges. The following shall not be in limitation of any judicial and/or law enforcement actions, which will be reported by
Beachbody, and any Coach behavior in violation of these guidelines may lead to disciplinary action pursuant to the Team
Beachbody Coach Policies and Procedures.
In addition, Coaches who actively participate in the Team Beachbody Message Boards expressly agree to the following
Message Boards Posting Guidelines, including as may be updated on the Web site:
Posting Guidelines
Usernames
Team Beachbody Coaches are prohibited from using “Team Beachbody” or “Coach” (or any similar, such as “Top Coach”)
only in their Message Boards screen name in accordance with Section 3.2.3 of the Policies and Procedures. For example, a
Coach may choose a screen name of “Coach Bill,” but may not use a screen name of only “Coach.” Any Team Beachbody
Coach found doing so will have their account suspended indefinitely.
Offensive Content
Posts containing profanity, racist comments, abusive or offensive statements, or comments of a sexual nature are prohibited
and will be removed immediately.
8
Updated November 3, 2014
Profile Links
Links to profile pages are not permitted unless they are posted in the Beachbody Coach Business forum. Links to profile pages
posted in any other forums will be removed immediately.
Links
We will allow links to your favorite Team Beachbody threads and tools only. Members are prohibited from posting links that
direct members away from the community forums. Posts containing these links will be removed immediately. In no way should
the posted link be promoted or featured by the poster. This is especially true for “Coaching” threads started by Team
Beachbody Coaches. Beachbody reserves the right to edit, remove, or suspend any post or thread considered in violation of this
guideline.
Contact Information
In an effort to control spam, we do not allow users to post ANY contact information, including phone numbers, IM screen
names, Web site links, signature blocks, and/or email addresses. Posts containing any of this information in ANY form shall be
immediately edited or removed at the Moderators’/Administrators’ discretions. Team Beachbody Coaches are expressly
prohibited from posting contact information of ANY kind. Violation of this policy may lead to the immediate suspension of
your Team Beachbody Coach account.
Product Promotion
Members are not allowed to promote competitors' products (including supplements, videos, workout equipment, and beauty
products). Members can discuss other non-Beachbody programs they are currently using or have used in the past.
Fitness Trainers
Members can post open and honest remarks about Beachbody products, but the remarks cannot be slanderous, false,
defamatory, belligerent, or offensive, and they should not include personal attacks against any fitness trainer, Coach, member,
product, service, or any other individual or company.
In its sole and absolute discretion, Beachbody will hold for review any post that may contain any of these offenses prior to
allowing it to be viewable. In an effort to maintain a community focused on wellness, support, and motivation, members are
requested not to post identical posts in multiple threads and/or forums. Beachbody reserves the right to restrict use of the
Message Boards to any user without prior notification.
*Please note that all of these guidelines are in addition to the standard Terms and Conditions for the Web site and Coach
Policies and Procedures, which include specific terms governing the use of the Message Boards. Please review the Terms of
Use here: http://TeamBeachbody.com/tbb/terms-of-use/.
3.3
Bonus Buying Prohibited
Bonus buying is strictly and absolutely prohibited. “Bonus buying” includes: (a) the enrollment of individuals or entities
without the permission and/or knowledge of such individuals or entities; (b) the fraudulent enrollment of an individual or entity
as a Coach or Customer; (c) the enrollment or attempted enrollment of nonexistent individuals or entities as Coaches or
Customers (“phantoms”); (d) purchasing Beachbody products or services on behalf of another Coach or Customer, or under
another Coach’s or Customer’s I.D. number, to qualify for commissions or bonuses; or (e) any other mechanism or artifice to
qualify for rank advancement, incentives, prizes, commissions, or bonuses that is not driven by bona fide product or service
purchases by end-user consumers.
The use of any individual’s credit cards, debit cards, or other payment instruments to purchase products or service fees on the
accounts of any other Coach or Customer other than two other immediate family members (defined as a parent, spouse, or
child) is expressly prohibited. Similarly, subject to the allowance provided in the prior sentence, each Coach must maintain
payment for their own account and may not use a third party’s payment instrument to pay for their Beachbody products or
services. Upon the first discovery of any bonus buying, any Coach having a lifetime rank of Diamond or above may be
assessed a fine of up to $100,000 and any Coach having a lifetime rank of Ruby or below may be assessed a fine of up to $250,
which will be deducted from the Coach’s upcoming check(s).
If the Coach who is found to be participating, facilitating or in any manner actively encouraging any bonus buying activity
(including through communications, usage of credit cards or providing prepaid debit cards, etc.), would otherwise be eligible to
participate in the Star Diamond Leadership Bonus, that Coach will lose their entire Star Diamond Leadership Bonus for that
quarter (at all Star Diamond levels) and face additional fines and disciplinary action, including the immediate suspension or
9
Updated November 3, 2014
termination of that Coach’s Beachbody Business. If bonus buying occurs in a Star Diamond Coach’s organization which is
unknown to the Star Diamond but the related activity contributes to the Star Diamond Coach’s ability to raise or maintain their
rank (which will be tracked within the first three levels of direct sponsorship, otherwise known as the Coach’s advancement
team), the bonus buying activity will be removed and the star Diamond Coach’s rank will be recalculated without it, but the
unknowing Star Diamond Coach will not face any disciplinary action. While the Star Diamond Coach who had no direct part
in the bonus buying will not face disciplinary proceedings, the other Coaches who directly engaged in the bonus buying will, as
provided above.
3.4
Business Accounts
3.4.1 Business Entities
A corporation, limited liability company, partnership, or trust (collectively referred to in this section as a “Business Entity”)
may apply to be a Team Beachbody Coach by submitting its Certificate of Incorporation, Partnership Agreement, or trust
documents (these documents are collectively referred to as the “Entity Documents”) to Beachbody, along with a properly
completed Business Entity Registration form. Any and all owners with more than a 5 percent ownership interest in a
prospective Business Entity must be disclosed on the applicable Business Entity Registration Form that is submitted to
Beachbody. Upon registration as a Business Entity, a Coach has 90 days to provide to Coach Relations a copy of the IRS letter
verifying the business contact information and FEIN. If the IRS letter is not received within this timeframe, the Business Entity
account will be placed on a temporary hold until such documentation is received. Any of the owners listed on the Business
Entity Application, or any other individuals for which the Company has received written notice, are acceptable as managing
individuals for the business account, provided that managing individuals may not separately own or manage other Coach
Business Centers. Acceptable written notice is the submission of the Business Contact Update Form, which can be requested
from Coach Relations. A Beachbody business may change its status under the same sponsor from an individual to a
partnership, corporation, or trust, or from one type of entity to another. There is a $25.00 fee for each change requested;
payment must be included with the written request and the completed Coach Application and Agreement. The Business Entity
Registration form must be signed by all of the shareholders, partners, or trustees. Members of the entity are jointly and
severally liable for any indebtedness or other obligation to Beachbody. There must be a named primary contact person per
Beachbody Coach account.
3.4.2 Household Business Exception and Limitation
Spouses or couples residing in the same immediate household may each maintain either the same or separate Independent
Beachbody Coach Business Center(s). However, for qualifying spouses or cohabitating couples sharing the same business
entity with a common FEIN or FBN, there may be no more than two such Beachbody Coach Business Center(s) per household.
Similarly, should qualifying spouses or cohabitating couples who each own a Beachbody Coach Business Center wish to form
a single business entity for tax or business reasons, their respective Beachbody Coach Business Centers may both be held as
assets of the business entity they form and their separate Coach Business Centers may both be converted to the common
business entity, but their Coach Business Centers will be recognized and treated by Beachbody as separate and distinct
businesses even though they are owned by a common business entity.
3.5
Changes to a Beachbody Business
3.5.1
Addition of Co-Applicants
When adding a co-applicant (either an individual or a business entity) to an existing Beachbody business, the Company
requires both a written request as well as a properly completed Coach Application and Agreement containing both the
applicant's and the co-applicant’s Social Security or Social Insurance numbers and signatures. To prevent the circumvention of
Section 3.25 (regarding transfers and assignments of a Beachbody business), the original applicant must remain as a party to
the original Coach Application and Agreement. If the original Coach wants to terminate his or her relationship with the
Company, he or she must transfer or assign his or her business in accordance with Section 3.25. If this process is not followed,
the business shall be canceled upon the withdrawal of the original Coach. All bonus and commission checks will be sent to the
address of record of the original Coach. Please note that the modifications permitted within the scope of this paragraph do not
include a change of sponsorship. Changes of sponsorship are addressed in Section 3.5.3, next. There is a $25.00 fee for each
change requested, and payment must be included with the written request and the completed Coach Application and
Agreement. Beachbody may, at its discretion, require notarized documents before implementing any changes to a Beachbody
business. Please allow thirty (30) days after the receipt of the request by Beachbody for processing.
10
Updated November 3, 2014
3.5.2
Change of Sponsor
To protect the integrity of all marketing organizations and safeguard the hard work of all Coaches, Team Beachbody strongly
discourages changes in sponsorship. The transfer of a Beachbody business from one sponsor to another is rarely permitted.
Requests for change of sponsorship must be submitted in writing to the Coach Relations Department, and must include the
reason for the transfer. Depending upon the conditions of such transfer request, Beachbody may require that the Coach who
requests the transfer must submit a change fee of $50.00 for administrative charges and data processing. If the transferring
Coach also wants to move any of the Coaches in his or her marketing organization, each downline Coach must also obtain a
properly completed Sponsorship Transfer Form and return it to Beachbody with, if deemed necessary by Beachbody, the
$50.00 change fee (i.e., the transferring Coach plus each Coach in his or her marketing organization multiplied by $50.00 is the
cost to move a Beachbody business). Transfers will only be considered in the following three (3) circumstances:
(a) In cases involving fraudulent inducement or unethical sponsoring, a Coach may request that he or she be transferred to
another organization with his or her entire marketing organization intact. All requests for transfer alleging fraudulent
enrollment practices shall be evaluated on a case-by-case basis at Beachbody’s sole discretion. Such request must be made
within sixty (60) days from the date on which the Coach was enrolled.
(b) Beachbody reserves the right, at its sole discretion, to move a Coach from one organization or personal sponsor to another
if it deems necessary to maintain the intent of the Coaches involved and/or the integrity of the genealogy, including,
without limitation, depending on hardship that may be incurred by the downline Coach. Coaches should be aware,
however, that Beachbody will rarely authorize an organization or personal sponsor change request.
(c) A Coach may change sponsors within the first five business days after submitting his or her Coach Application and
Agreement. To effectuate a sponsor change within such time, the Coach must complete an Independent Coach
Cancellation Form and submit it together with a new Coach Application and Agreement which lists the new sponsor. The
documentation must be received by Beachbody no later than 5:00 P.M. ET on the fifth business day following the
Company’s receipt of his or her original Coach Application and Agreement. If a Coach changes sponsors pursuant to this
policy, the 6-month waiting period under Section 3.5.3 shall not apply. There will be no fee associated with the switch, but
if the Coach has a downline in his or her original business, the downline Coaches will remain in their original positions
and will not change lines of sponsorship unless they too meet the prerequisites and follow the procedures set forth in this
section (c).
In cases where in the appropriate sponsorship change procedures have not been followed, or if Beachbody exercises its
discretion to allow a Coach to change organizations, Beachbody reserves the sole and exclusive right to determine the final
disposition of the downline organization. ANY AND ALL COACHES WAIVE ANY AND ALL CLAIMS AGAINST
BEACHBODY AND ITS OWNERS, EMPLOYEES, AND AGENTS THAT RELATE TO OR ARISE FROM
BEACHBODY’S DECISION REGARDING THE DISPOSITION OF ANY DOWNLINE ORGANIZATION, INCLUDING
THAT: (1) DEVELOPS BELOW AN ORGANIZATION THAT HAS IMPROPERLY CHANGED LINES OF
SPONSORSHIP; (2) IS TRANSFERRED BASED ON BEACHBODY’S DETERMINATION THAT A HARDSHIP-BASED
TRANSFER WAS APPROPRIATE; OR (3) WAS TRANSFERRED BY BEACHBODY AS NECESSARY FOR ANY
TECHNICAL CORRECTIONS OR BUSINESS ADJUSTMENTS.
3.5.3
Cancellation and Reapplication
A Coach who has been enrolled for five (5) days or fewer may request a change of sponsorship by emailing Coach Relations at
[email protected] A Coach who is enrolled for more than five (5) days may cancel and re-enroll with a new
sponsor only by cancelling his or her Beachbody business and remaining inactive (i.e. no purchases of Beachbody products for
resale, no sales of Beachbody products, no sponsoring, no participation in any other form of Coach activity) for six (6) full
calendar months; however, a Coach who has been enrolled more than five (5) days but less than thirty (30) days cancel their
CBC and re-enroll immediately with their previous sponsor, in the same leg of that sponsor’s organization, in the same side of
the leg.
Regardless of the reason for the Coach’s re-enrollment, any Coach who re-enrolls must start his or her business anew under a
new CBC and may not transfer into any existing CBC. Additionally any Coach who re-enrolls will not be entitled to their prior
rank, benefits, volume, or position in the genealogy.
11
Updated November 3, 2014
3.6
Unauthorized Claims and Actions
3.6.1
Indemnification
A Coach is fully responsible for all of his or her verbal (both live and recorded) and written statements made regarding
Beachbody products, services, marketing materials, and the Coach Compensation Plan that are not expressly contained in
official Beachbody materials. Coaches agree to indemnify Beachbody and Beachbody’s directors, officers, employees, and
agents, and hold them harmless from any and all liability, including judgments, civil and criminal penalties, refunds, attorney’s
fees, court costs, reputational injury, or lost business, incurred as a result of the Coach’s representations or actions, and/or any
violation of any provision of the Agreement. This provision shall survive the termination of the Coach Agreement.
3.6.2
Product & Testimonial Claims
No claims (which include personal testimonials) as to therapeutic, curative, or diagnostic properties of any products offered by
Beachbody may be made except those specific claims contained in official Team Beachbody literature. Such claims may only
be repeated or republished in exactly the same format as that published by the Company and the claim must be republished in
its totality. In particular, no Coach may make any claim that Beachbody products are useful in the cure, treatment, diagnosis,
mitigation, or prevention of any diseases. Such statements can be perceived as medical or drug claims. Not only do such claims
violate Beachbody policies, but they potentially violate federal and state laws and regulations, including the Federal Food,
Drug, and Cosmetic Act and the Federal Trade Commission Act. Whenever a Coach is using any Beachbody product or
opportunity materials, the Coach must always include any and all notices, warnings and disclaimers provided by Beachbody.
For example, when discussing supplements (including Shakeology®) and their beneficial effects, the following statement
should be included: These statements have not been evaluated by the Food and Drug Administration. This product is
not intended to diagnose, treat, cure, or prevent any disease.
Coaches hosting challenge groups and fit clubs may not publicly publish the success or results of their participant’s experience
without the express written consent of the participant. Additionally, Coaches may not reference or imply that challenge groups
or fit clubs and the results achieved by these challenge groups or fit clubs are in any way scientific, clinical, a cure or include
the use of any medical claims. Images and other digital assets made available to Coaches through the Coach Online Office
may be used in the exact format offered without requiring additional consent from Beachbody, or any individual Coach or
customer, but these assets may not be modified or edited in any way. In addition, Coaches receiving information about
Coaches or Team Beachbody Customers as a result of information gathered through any Beachbody facilitated website, mobile
application or other similar tool or advertising medium may not publish any individual’s personal results without prior
approval from the individual and without first submitting the proposed claim to the Compliance department for further review.
Submissions may be made via email to [email protected]
3.6.3
Income Claims
The Federal Trade Commission and several states have laws or regulations that regulate or even prohibit certain types of
income claims and testimonials made by persons engaged in network marketing. While Coaches may believe it beneficial to
provide copies of checks, or to disclose the earnings of themselves or others, such approaches have legal consequences that can
negatively impact Team Beachbody as well as the Coach making the claim unless appropriate disclosures required by law are
also made contemporaneously with the income claim or earnings representation. Accordingly, Coaches may only make income
statements, claims, or projections (including the showing of checks, copies of checks, bank statements, or tax records) that they
know are accurate (such as about their own income or that of other Coaches that they would have actual proof to support), and
they must include the following mandatory statement in all written and promotional materials, or online or live presentations:
Beachbody does not guarantee any level of success or income from the Team Beachbody Coach Opportunity. Each
Coach’s income depends on his or her own efforts, diligence, and skill. See our Statement of Independent Coach
Earnings located in the Coach Online Office for the most recent information on our Coaches’ actual incomes.
The Statement of Independent Coach Earnings can be found at
http://www.beachbodycoach.com/uploads/fckeditor/mdbody/File/downloads/statement_of_independent_coach_earnings.pdf
Because income and/or earnings statements are regulated by government agencies, failure to prominently present the above
disclaimer or any other disclaimer approved by Beachbody will result in disciplinary proceedings that may include, without
limitation, suspension or termination of the Coach Business Center. In addition, Coaches should, whenever possible, present
new business prospects with a copy of the current Statement of Independent Coach Earnings for their review.
12
Updated November 3, 2014
3.7
Commercial/Retail Outlets
Team Beachbody strongly encourages the retailing and selling of products and services through direct contact with customers.
In an effort to reinforce this method of marketing and to help provide a standard of fairness for its Coach base, Coaches may
not sell or facilitate the sale of Beachbody products in any public retail or service establishment, except Coaches are only
permitted to display and sell Beachbody products in commercial or retail establishments that solely sell or provide services to
private clientele. Examples of these limited locations include doctors’ offices, gyms, and workout studios. In no instance,
however, shall any signs, flyers, or displays advertising the sale of Beachbody products be displayed in such a manner that they
are visible from the street, or otherwise designed to entice people from the street or general public for the purpose of retail
sales. Except as provided in Section 3.8 below, Coaches are not permitted to conduct retail sales, or facilitate retail sales, of
Beachbody products out of or to mall stores, kiosks, food establishments, discount stores, or buying clubs, or any other general
public retail or commercial outlets. Fitness instructors and trainers can also be Team Beachbody Coaches, but, unless they are
properly certified under a separate Beachbody program, they cannot incorporate Beachbody workout programs as part of their
own exercise programs within fitness establishments (whether in a gym, community center, or other locations) unless they have
certification from Beachbody to do so. While those fitness classes may reference Beachbody product–inspired exercises, such
as “plyometrics” and “kenpo”, without separate license under the Beachbody certification program, they can never use any
Beachbody trademark (such as “Beachbody classes” or “P90X circuit”) in the name and/or description of the class, and may
never play any Beachbody programs for any such classes.
3.8
Trade Shows, Expositions, and Other Sales Forums
Coaches may display and/or sell Beachbody products and the Coach Business Opportunity at trade shows and professional
expositions. Before submitting a deposit to the event promoter, Coaches are encouraged to contact the Compliance Department
in writing to obtain Beachbody’s approval. Coaches must always act in a professional and supportive manner at any such
events. Beachbody must pre-approve all advertising material that the Coach who received approval to display at the event
wishes to use.
Any Coach who wishes to participate as a Beachbody Coach at a trade show or expo must exclusively represent Beachbody
products and services at the approved event, and may not market any other products or services with Beachbody products and
services. Any requests to participate in future events must again be submitted to the Compliance Department. Beachbody
further reserves the right to refuse authorization to participate at any function it does not deem a suitable forum for the
promotion of its products, services, or the Coach Business Opportunity. Approval will not be given for swap meets, garage
sales, online auctions, or flea markets, as these events are not conducive to the professional image Beachbody wishes to
portray.
3.9
Conflicts of Interest
3.9.1
Non-solicitation
Team Beachbody Coaches are free to participate in other direct selling, multilevel or network marketing business ventures or
marketing opportunities (collectively “Network Marketing Business”). However, any such participation in or promotion for
any other Network Marketing Business must comply with the following terms and conditions:
•
A Coach who has a lifetime rank of Diamond or below may participate in another Network Marketing Business
provided that the products and services associated with such Network Marketing Business are not directly
competitive to Beachbody, meaning they do not fall within the categories of fitness, nutrition or beauty. A Coach
with a lifetime rank of Diamond or below who maintains another non-competitive Network Marketing Business
may sponsor home parties or employ social media to promote the associated products or business opportunity so
long as the Coach does so in accordance with the restrictions provided in the remainder of this section, as well as
in a completely separate forum from any recruiting or promotion you engage in for your Beachbody business.
•
A Coach who has a lifetime rank of One Star Diamond or above who opts to participate in another Network
Marketing Business may not promote any other Network Marketing Business or the associated products or
services (regardless of the type of products or services) in any public forum or by the use of any home parties,
promotional events, or form of social media.
In addition to the two points listed immediately above, Coaches may not recruit any Team Beachbody Coach or Customer for
any other Network Marketing Business. The term “recruit” means actual or attempted solicitation, enrollment, encouragement,
or effort to influence in any other way, either directly or through a third party, another Team Beachbody Coach or Customer to
enroll or participate in another Network Marketing Business. This conduct constitutes recruiting even if the Coach’s actions are
13
Updated November 3, 2014
in response to an inquiry made by another Coach or Customer. Coaches employing Facebook (whether a personal or business
profile page), independently operated websites and any other form of social media may not solicit fellow Beachbody Coaches
or Customers for any other Network Marketing Business and/or to advertise or offer to sell any products or services from any
other Network Marketing Business, and may not proactively engage any Beachbody Coach or customer as part of building
another Network Marketing Business in any manner.
Following the cancellation of this Agreement, and for a period of six (6) months thereafter, with the exception of a Coach’s
personally sponsored Coaches, a former Coach may not recruit any Team Beachbody Coach or Customer for another Network
Marketing Business.
Coaches and the Company recognize that because network marketing is conducted through networks of independent
contractors dispersed across the entire United States and internationally, and business is commonly conducted via the Internet
and telephone, an effort to narrowly limit the geographic scope of this non-solicitation provision would render it wholly
ineffective. Therefore, Coaches and Beachbody agree that this non-solicitation provision shall apply to all markets in which
Beachbody conducts business.
Coaches may not advertise, sell, or attempt to sell any competing non-Beachbody programs, products, or services to
Beachbody Customers or Coaches on a Beachbody provided or Beachbody dedicated website. Any program, product, or
services in the same generic category as Beachbody products or services is deemed to be competing, regardless of differences
in cost, quality, or ingredient content.
Although your signed Coach Application constitutes a binding contract between you and Beachbody, you have no contractual
relationship with any other Independent Beachbody Coach. You may not take any action that would interfere with
Beachbody’s contractual relationships with other Independent Beachbody Coaches. Specifically, you may not recruit any
Coach to participate in any Network Marketing Business other than Beachbody, directly, indirectly or through a third party,
including without limitation, to promote, feature or otherwise market any other Network Marketing Business in any publicly
accessible forum. To do so constitutes tortuous interference with Beachbody’s contractual relations. If you solicit an
Independent Beachbody Coach to participate in another Network Marketing Business in violation of this Section, your Coach
Business Center will be suspended or terminated, at the sole discretion of Beachbody, and Beachbody may additionally
institute legal action against you seeking injunctive and monetary relief. Any Coach who violates the restrictions set forth in
this Section (directly or through another member of that Coach’s household as provided in Section 3.9.3 below) will be subject
to the remedies provided herein, as well as disciplinary action in accordance with these Team Beachbody Coach Policies &
Procedures, to include, without limitation, suspension and termination of the Coach Business Center.
In addition to the restrictions above, Coaches may not display Beachbody promotional material with any other promotional
material, products, or services in a fashion that might in any way confuse or mislead a prospective Customer, Coach, or
member of the public into believing there is a relationship between the Beachbody and non-Beachbody products or services.
Coaches may not advertise, offer, or sell the Beachbody Coach Business Opportunity, products, or services to prospective or
existing Customers or Coaches or to the public in conjunction with any non-Beachbody program, opportunity, product, or
service. Coaches may not offer any non-Beachbody Coach Business Opportunity, products, or services at any Team
Beachbody-related meeting, seminar, or convention, or immediately following such event. Coaches found in violation of this
policy may face the suspension and/or termination of their Beachbody Coach account.
In addition to other Network Marketing Businesses, Beachbody Coaches may not charge or receive any form of compensation
or other benefits(such as income, traded or free services, charitable donations, etc.) for tools, consulting for Coaches, software
or other sales aids, including requiring any other Coach to use any third party tools as part of their Coach business. This
prohibition includes donating proceeds to charity or recouping costs.
Coaches may not market any other goods or services to any Coaches or customers through any Beachbody tools, mediums or
by using any Beachbody provided contacts or information. However, Coaches are permitted to market their own goods and
services (subject to other restrictions set forth in these policies, including the restrictions around another Network Marketing
Business, sales tools and software) through general social media and other non-Beachbody mediums.
Specifically with regards to events, Coaches may charge solely to recoup their direct, verifiable out of pocket costs for training
and Coach building events at no more than four (4) live events per year (in addition to any Super Saturdays and Fit Clubs),
which may be audited by Compliance at any time. However, charging for any recruiting events, to receive any profit, or for
personal time spent (rather than direct out of pocket expenses) is always prohibited.
14
Updated November 3, 2014
3.9.2
Participation in Multiple Network Marketing Opportunities
Beachbody’s mission to help people achieve their goals remains our top priority. While Beachbody respects our Coaches’
ability to pursue various opportunities as long as it complies with the restrictions provided in Section 3.9.1 above, it is still
important for Beachbody to protect its interests and reward those who make Beachbody their primary focus.
Individuals who opt to maintain Beachbody as their exclusive network marketing or direct selling opportunity are provided
with a number of exclusive benefits to enhance their Coaching role and dedication. Key benefits include:
•
Coaches being assigned leads through the various lead wheel and new lead generation programs, including the
customer lead wheel, the Success Club lead wheel and the Coach Connection program.
• Exclusive access to Elite and Success Club events, including Elite rewards and celebrations, exclusive Elite
training sessions at our annual Coach Summit, attendance at our annual Success Club Leadership Conference and
eligibility to participate in reward trips such as the Elite10 Trip.
• At the rank of two star diamond and above, the opportunity to participate in the Star Diamond Leadership Bonus
(as further defined in the Team Beachbody Coach Compensation Plan).
Coaches who choose to participate in another Network Marketing Business in addition to their role with Beachbody will no
longer be eligible to receive any of these benefits or be eligible to participate in any of the events noted above.
3.9.3
Policy Violations by Members of Coach Household
Pursuant to Section 3.23 (Actions of Household Members or Affiliated Individuals), Team Beachbody Coaches who have
family members or other individuals living in their immediate household who are engaged in other Network Marketing
Business will be held responsible for the activities of these individuals should those individuals violate the Team Beachbody
Coach Policies & Procedures, including the restrictions provided in Section 3.9.1 above. The resulting disciplinary action may
include the suspension and/or termination of the Coach’s business center. Coaches who have members of their immediate
household engaged in Network Marketing Businesses other than Beachbody who are in compliance with Section 3.9.1 will no
longer be eligible receive any other exclusive benefits as listed in Section 3.9.2.
3.9.4
Downline Activity (Genealogy) Reports
Downline Activity Reports are available for Coach access and viewing through the Coach’s replicated Web portal provided by
the Company. Coaches' access to their Downline Activity Reports is password protected. All Downline Activity Reports and
the information contained therein are confidential and constitute proprietary information and business trade secrets belonging
to Beachbody. Downline Activity Reports are provided to Coaches in strictest confidence, and are made available to Coaches
for the sole purpose of assisting Coaches in working with their respective downline organizations in the development of their
Beachbody business. Coaches should use their Downline Activity Reports to assist, motivate, and train their downline Coaches.
The Coach and Beachbody agree that, but for this agreement of confidentiality and nondisclosure, Beachbody would not
provide Downline Activity Reports to the Coach. A Coach shall not, on his or her own behalf, or on behalf of any other person,
partnership, association, corporation, or other entity:
(a) Directly or indirectly disclose any information contained in any Downline Activity Report to any third party
(b) Directly or indirectly disclose the password or other access code to his or her Downline Activity Report
(c) Use the information to compete with Beachbody or for any purpose other than promoting his or her Beachbody business
(d) Recruit or solicit any Coach or Customer of Beachbody listed on any report, or in any manner attempt to influence or
induce any Coach or Preferred Customer of Beachbody to alter their business relationship with Beachbody; or
(e) Use or disclose to any person, partnership, association, corporation, or other entity any information contained in any
Downline Activity Report.
Upon demand by the Company, any current or former Coach will return the original and all copies of Downline Activity
Reports to the Company. At the Company’s sole discretion and without prior notice, the Company may terminate a Coach’s
access to his or her replicated Web portal and tools.
3.10
Targeting Other Direct Sellers
Beachbody does not condone Coaches' specifically or consciously targeting the sales force of another direct sales company to
sell Beachbody products or to become Coaches for Beachbody, nor does Beachbody condone Coaches' solicitation or
enticement of members of the sales force of another direct sales company to violate the terms of their contract with such other
company. Should Coaches engage in such activity, they bear the risk of being sued by the other direct sales company. If any
lawsuit, arbitration, or mediation is brought against a Coach alleging that he or she engaged in inappropriate recruiting activity
15
Updated November 3, 2014
of its sales force or customers, Beachbody will not pay any of the Coach’s defense costs or legal fees, nor will Beachbody
indemnify the Coach for any judgment, award, or settlement.
3.11
Cross-Sponsoring
Actual or attempted Cross-Sponsoring is strictly prohibited. “Cross-Sponsoring” is defined as the enrollment of an individual
who or entity that already has a current Customer or Coach Agreement on file with Beachbody, or who has had such an
agreement within the preceding six (6) calendar months, within a different line of sponsorship. The use of a spouse’s or
relative’s name, trade names, DBAs, assumed names, corporations, partnerships, trusts, Federal ID numbers, or fictitious ID
numbers to circumvent this policy is prohibited. Coaches shall not demean, discredit or defame other Team Beachbody
Coaches in an attempt to entice another Coach to become part of the first Coach’s marketing organization. This policy shall not
prohibit the transfer of a Beachbody business in accordance with Section 3.25.
If Cross-Sponsoring is discovered, it must be brought to the Company’s attention immediately. Beachbody may take
disciplinary action against the Coach who changed organizations and/or those Coaches who encouraged or participated in the
Cross-Sponsoring. Beachbody may also move all or part of the offending Coach’s downline to his or her original downline
organization if the Company deems it equitable and feasible to do so. However, Beachbody is under no obligation to move the
Cross-Sponsored Coach’s downline organization, and the ultimate disposition of the organization remains within the sole
discretion of Beachbody. Coaches waive all claims and causes of action against Beachbody arising from or relating to the
disposition of the Cross-Sponsored Coach’s downline organization.
3.12
Errors or Questions
If a Coach has questions about or believes any errors have been made regarding commissions, bonuses, Downline Activity
Reports, or charges, the Coach must notify Beachbody in writing within 60 days from the date on which the purported error or
incident in question occurred. Coaches waive claims for any errors, omissions, or problems not reported to the Company within
sixty (60) days.
3.13
Governmental Approval or Endorsement
Neither federal nor state regulatory agencies or officials approve or endorse any direct selling or network marketing companies
or programs. Therefore, Coaches shall not represent or imply that Beachbody or its Coach Compensation Plan have been
“approved,” “endorsed,” or otherwise sanctioned by any government agency.
3.14
Identification
All Coaches are required to provide their Social Security Number Social Insurance Number, Federal Employer Identification
Number, or Federal Business Number to Beachbody on the Coach Application and Agreement. Upon enrollment, the Company
will provide a unique Coach Identification Number to the Coach by which he or she will be identified. This number will be
used to place orders, and track commissions and bonuses. Failure to provide accurate information will cause delays in
processing applications and issuing checks. If information is fraudulently submitted, it will result in disciplinary sanctions
against the Coach. At any time Beachbody shall reserve the right to require additional proof of identification for a Coach.
3.15
Income Taxes
Each Coach is responsible for paying local, state, and federal taxes on any income generated as an Independent Coach. If a
Beachbody business is tax-exempt, the Federal Tax Identification number must be provided to Beachbody. Every year,
Beachbody will provide an IRS form 1099 MISC (Non-Employee Compensation) earnings statement (or any other updated
form which may be required) to each U.S. individual or entity that: 1) had earnings of $600 or more in the previous calendar
year; or 2) made purchases during the previous calendar year in excess of $5,000 or as otherwise required pursuant to any other
applicable law, rule or regulation. No taxes of any kind will be withheld by Beachbody as each Independent Beachbody Coach
is an independent contractor.
3.16
Independent Contractor Status
Coaches are independent contractors, and are not purchasers of a franchise or a business opportunity. The agreement between
Beachbody and its Coaches does not create an employer/employee relationship, agency, partnership, or joint venture between
the Company and the Coach. A Coach shall not be treated as an employee for his or her services or for federal or state tax
purposes. All Coaches are responsible for paying local, state, provincial and federal taxes due from all compensation earned as
a Coach of the Company. Beachbody will not withhold any taxes from a Coach’s earnings because each Coach is an
independent contractor. The Coach has no authority (expressed or implied), to bind the Company to any obligation. Each
16
Updated November 3, 2014
Coach shall establish his or her own goals, hours, and methods of sale, so long as he or she complies with the terms of the
Coach Agreement, these Policies and Procedures, and applicable laws.
The name of Beachbody and other names as may be adopted by Beachbody, including, but without limitation, “Beachbody”
and any of the products or services offered by Beachbody are proprietary trade names, trademarks, and service marks of
Beachbody. As such, these marks are of great value to Beachbody and are licensed or supplied to Coaches for their own use
only in an expressly authorized manner. Use of the Beachbody name, or any trademarks or service marks owned or controlled
by Beachbody on any item not produced by the Company, is prohibited except as follows:
Coach’s Name
Independent Beachbody Coach
All Coaches may list themselves as an “Independent Team Beachbody Coach” in the white or yellow pages of the telephone
directory or applicable online forums, including but not limited to online forums, banners, listings, and display ads. Coaches
must also identify themselves in this fashion in email signatures and cell phone text messages under their own name. No Coach
may place telephone directory display ads using Beachbody's name or logo, but may include their personal contact information
including phone number, email address and Beachbody website or their previously approved Independent Team Beachbody
Coach website. Coaches may not answer the telephone by saying “Beachbody,” “Beachbody Incorporated,” or in any other
manner that would lead the caller to believe that he or she has reached the corporate offices of Beachbody.
3.17
Insurance
You may wish to arrange insurance coverage for your business. Your homeowner’s insurance policy does not cover businessrelated injuries, or the theft of or damage to inventory or business equipment. Contact your insurance agent to make certain
your business property is protected. This can often be accomplished with a simple “Business Pursuit” endorsement attached to
your present home owner’s policy.
3.18
International Marketing
Because of critical legal and tax considerations, Beachbody must limit the advertising and resale of Beachbody products and
services, and the presentation of the Beachbody business, to Prospective Customers and Coaches located within the United
States and U.S. Territories, Canada and those other countries where the Company has announced it has officially opened for
business. Moreover, allowing a few Coaches to conduct business in markets not yet opened by Beachbody would violate the
concept of affording every Coach the equal opportunity to expand internationally by allowing those customers to request
Beachbody products to be imported to them from a United States purchase. Beachbody Coaches may service customers in
markets Beachbody has not officially opened for business, but the Coach and/or their Customer assume all import/export
liabilities and are responsible for paying all customs fees imposed on the importation of the products. Beachbody may also sell
different products or different versions of products into different jurisdictions to account for varying legal requirements and
cultural differences.
Accordingly, Coaches are authorized to sell Beachbody products and services, and enroll Customers or Coaches only in the
countries in which Beachbody is expressly authorized and permitted to conduct its network marketing business, as announced
in official Company literature. Coaches may sell, give, transfer, or distribute Beachbody products or sales aids only in their
home country. In addition, no Coach may, in any unauthorized country: (a) conduct sales, enrollment, or training meetings; (b)
enroll or attempt to enroll Potential Customers or Coaches; or (c) conduct any other activity for the purpose of selling
Beachbody products, establishing a marketing organization, or promoting the Team Beachbody Coach Business Opportunity.
3.19
Inventory Loading
Coaches must never purchase more products than they can reasonably use or sell to retail customers in a month, and must not
influence or attempt to influence any other Coach to buy more products than they can reasonably use or sell to retail customers
in a month.
17
Updated November 3, 2014
3.20
Adherence to Laws and Ordinances
3.20.1 Local Ordinances
Many cities and counties have laws regulating certain home-based businesses. In many cases, these ordinances may not be
applicable to Coaches because of the nature of their business. However, Coaches must obey those laws that do apply to them. If
a city or county official tells a Coach that an ordinance applies to him or her, the Coach shall be polite and cooperative, and
immediately send a copy of the ordinance to the Compliance Department of Beachbody. In many cases there are exceptions to
the ordinance that may apply to Team Beachbody Coaches. Notwithstanding the foregoing, Coaches are required to comply
with all local and municipal laws, including those requiring a specific license or permit to operate a home based business.
If the Company advances any funds for any license, permit, application or any other local, state, federal or provincial business
requirement on behalf of any Beachbody Coach, the Company retains the right to deduct those monies paid on the Coach’s
behalf from any future Commissions or bonuses owed to the Coach.
3.20.2 Compliance with Federal, State, and Local Laws
Coaches shall comply with all federal, state, provincial and local laws and regulations in the conduct of their businesses.
3.20.3 Compliance with Anti-Bribery Laws
Anti-bribery laws represent additional federal, state, and local laws with which each Coach must strictly comply if transacting
any international business or otherwise dealing with any government official or regulator. Specifically, in conducting his or her
business under this Agreement, Coaches may not pay, offer or promise to pay, or directly or indirectly authorize the payment
of any money, gift, or anything of value to any government official (including, without limitation, any officer or employee of a
government at any level, any officer or employee of an entity controlled to any extent by a government, a public international
organization, a person acting in an official capacity for or on behalf of any such government or public international
organization, a candidate for political office, a political party or party official) for the purpose of influencing any act or
decision of such official or to obtain or retain business.
3.21
No More than One Beachbody Business per Coach
A Coach may operate or have an ownership interest, legal or equitable, as a sole proprietorship, partner, shareholder, trustee, or
beneficiary, in only one unique Beachbody business except as expressly permitted in Section 3.4.2. For purposes of
clarification, except as permitted above no individual may have, operate, or receive compensation from more than one unique
Beachbody business (such as owning an interest in both a business entity Beachbody business and an individual Beachbody
business), and as such, each unique Beachbody business must have its own unique Social Security Number, Social Insurance
Number, Federal Employer Identification Number, or Federal Business Number as applicable. For purposes of clarity, a unique
Beachbody business shall mean a separate Beachbody business and shall not apply to additional Coach Business Centers
opened in accordance with the Team Beachbody Coach Compensation Plan. Accordingly, any individual Beachbody business
must be registered exclusively to the individual’s Social Security Number or Social Insurance Number, and any business entity
Beachbody business must be registered exclusively to that business’s Federal Employer Identification Number or Federal
Business Number. It is expressly prohibited to use a Federal Employer Identification Number or Federal Business Number on a
Beachbody business which is not formally controlling the applicable Coach Business Center, or for an individual to use a
Federal Employer Identification Number or Federal Business Number for a Coach Business Center in which they do not have a
personal controlling interest. Notwithstanding the foregoing, owning common stock as a shareholder (including through a
mutual fund) without receiving any other direct form of compensation shall not be deemed as having an ownership interest in
such entity.
3.22
Actions of Household Members or Affiliated Individuals
If any member of a Coach’s immediate household engages in any activity that, if performed by the Coach, would violate any
provision of the Agreement, such activity will be deemed a violation by the Coach, and Beachbody reserves the right to take
disciplinary action pursuant to the Statement of Policies against the Coach. Similarly, if any individual associated in any way
with a corporation, partnership, trust, or other entity (collectively “affiliated individual”) violates the Agreement, such action(s)
will be deemed a violation by the entity, and Beachbody likewise reserves the right to take disciplinary action against the
entity.
18
Updated November 3, 2014
3.23
Requests for Records
Any request from a Coach for hard copies of invoices, applications, Downline Activity Reports, or other records will require a
fee of $1.00 per page per copy. This fee covers the expense of mailing and time required to research files and make copies of
records.
3.24
Sale, Transfer, or Assignment of a Beachbody Business
Although a Beachbody business is a privately owned, independently operated business, for the sale, transfer, or assignment of a
Beachbody business, the buyer and seller must act so as to minimize any disruption within the organization. If a Coach wishes
to sell, assign or otherwise execute a non-testamentary transfer (collectively “transfer”) his or her Beachbody business, the
following rules must be followed (Beachbody’s succession policies apply to testamentary transfers):
> Prior to selling a Beachbody business, the selling Coach must notify Beachbody’s Compliance Department of his or her
intent to sell the Beachbody business and receive the Company’s prior written approval. The Compliance department may
be contacted via email at [email protected]
> The Coach transferring the business must be in good standing, have all debts, obligations and fees satisfied and not be in
material violation of any term of the Team Beachbody Coach Policies & Procedures for the six (6) calendar months
preceding the date on which the business transfer approval is sought.
> The transferee may not have been a Beachbody Coach at any point in the past, nor may the transferee have been an owner,
officer, operator or agent of an entity which owned a Beachbody Coach Business Center at any time in the past.
> The transferee must satisfy Beachbody that they have the knowledge and skill necessary to support and train the
organization which he or she is acquiring.
> Once the transfer has been approved, the transferee and the new Coach must execute the proper applications and
agreements, submit paperwork to Beachbody and pay all applicable fees.
> Before the sale, transfer, or assignment can be finalized, any debt obligations the selling Coach has with Beachbody must
be satisfied. This includes, if applicable, becoming current with any fees due. In addition, a Transfer request must be
signed by both the transferring Coach and the Coach receiving the CBC, which specifies the existing placement and
retention of the CBC in the genealogy. Once the transfer is completed, the CBC placement is considered fixed and will not
be subject to any further movement, except in accordance with the terms of this section (3.24).
> A Coach who has qualified for and is operating multiple CBCs under their primary account may not transfer an individual
business center; if a business is transferred all business centers must be included in the transaction.
> Preexisting CBCs may not be transferred to Coaches with a lifetime rank of Two Star Diamond or above as a way of
establishing a new CBC.
> Elite points earned by the transferring Coach during the calendar year in which the transfer occurs will not be transferred
with the business unless the transfer is fully completed prior to July 1 of that calendar year.
Beachbody reserves the right to deny any transfer request in its sole discretion, including without limitation, if Beachbody
deems the transfer is being requested to circumvent any provision of the Team Beachbody Coach Policies & Procedures.
3.25
Separation of a Beachbody Business
Team Beachbody Coaches sometimes operate their Beachbody businesses as husband-wife partnerships, regular partnerships,
corporations, or trusts. At such time as a marriage may end in divorce, or a corporation, partnership, or trust (the latter three
entities are collectively referred to herein as “entities”) may dissolve, arrangements must be made to assure that any separation
or division of the business is accomplished so as not to adversely affect the interests and income of other businesses up or
down the line of sponsorship. If the separating parties fail to provide for the best interests of other Coaches and the Company,
Beachbody may terminate the Coach’s Agreement involuntarily or assign the Business to another owner.
During the divorce or entity dissolution process, the parties must adopt one of the following methods of operation:
> One of the parties may, with written consent of the other(s), operate the Beachbody business pursuant to an assignment in
writing (a copy of which must be submitted to the Company) whereby the relinquishing spouse, shareholders, partners, or
trustees authorize Beachbody to deal directly and solely with the other spouse or non-relinquishing shareholder, partner, or
trustee; or
> The parties may continue to operate the Beachbody business jointly on a “business-as-usual” basis, whereupon all
compensation paid by Beachbody will be paid according to the status quo as it existed prior to the divorce filing or
dissolution proceedings. This is the default procedure if the parties do not agree on the format set forth above.
Under no circumstances will the downline organization of divorcing spouses or a dissolving business entity be divided.
Similarly, under no circumstances will Beachbody split commission and bonus checks between divorcing spouses or members
19
Updated November 3, 2014
of dissolving entities. Beachbody will recognize only one downline organization and will issue only one commission check per
Beachbody business per commission cycle. Commission checks shall always be issued to the same individual or entity. In the
event that parties to a divorce or dissolution proceeding are unable to resolve a dispute over the disposition of commissions and
ownership of the business, the Coach Agreement shall be involuntarily canceled.
If a former spouse has completely relinquished all rights in their original Beachbody business, they are immediately thereafter
free to enroll under any sponsor of their choosing, and need not meet the waiting period requirements set forth in Section 3.5.3.
In such case, however, the former spouse or partner shall have no rights to any Coaches in their former organization or to any
former retail customer. They must develop the new business in the same manner as would any other new Coach. In cases of
business entity dissolutions, a former business entity partner, member, shareholder, or other affiliate who loses his or her
interest in the Beachbody business must wait six (6) months as specified in Section 3.5.3 before enrolling again as a Coach.
3.26
Sponsoring
All active Coaches in good standing have the right to sponsor and enroll others into Beachbody. Each Prospective Customer or
Coach has the ultimate right to choose his or her own sponsor. If two Coaches claim to be the sponsor of the same new Coach
or Customer, the Company shall regard the first properly completed application received by the Company as controlling. If a
prospective Coach contacts the Company and requests that a sponsor be assigned to him or her, the Company reserves the sole
and final discretion regarding where to place the prospect within the genealogy. If a new Coach enrolls without selecting a
sponsor at the time of enrollment, the Company may either place or randomly assign the new Coach within the genealogy in its
sole and final discretion.
3.27
Succession
Upon the death or incapacitation of a Coach, his or her business may be passed to his or her heirs, even if such successor is
already a Team Beachbody Coach. Accordingly, a Coach should consult an attorney to assist him or her in the preparation of a
will or other testamentary instrument. Whenever a Beachbody business is transferred by a will or other testamentary process,
the beneficiary acquires the right to collect all bonuses and commissions of the deceased Coach’s marketing organization
provided the following qualifications are met:
3.27.1 Transfer upon Death of a Coach
To effect a testamentary transfer of a Beachbody business, the successor must provide the following to Beachbody: (1) an
original death certificate; (2) a notarized copy of the will or other instrument establishing the successor’s legal right to the
Beachbody business; and (3) a completed and executed Coach Agreement by the successor. In the event that the successor is
currently a Team Beachbody Coach, the successor Coach will be granted an exception and allowed two Coach Business
Centers (CBCs).
3.27.2 Transfer upon Incapacitation of a Coach
To effectuate a transfer of a Beachbody business because of incapacity, the successor must provide the following to
Beachbody: (1) a notarized copy of an appointment as trustee; (2) a notarized copy of the trust document or other
documentation establishing the trustee’s right to administer the Beachbody business; and (3) a completed Coach Agreement
executed by the trustee.
3.27.3
Procedures
In all succession cases:
> The successor must execute a Coach Agreement;
> The successor must comply with terms and provisions of the Agreement;
> The successor must meet all qualifications for the deceased Coach’s status.
> The bonus and commission checks of a Beachbody business transferred pursuant to this section will be paid in a single
check jointly to the devisees. The devisees must provide Beachbody with an authorized trustee and an address of record to
which all bonus and commission checks will be sent; and
> If the business is bequeathed to joint devisees, they must form a business entity and acquire a Federal Taxpayer
Identification number or appoint a single recipient within 60 days from the date of the death of the deceased Coach. If the
business is placed into and remains in probate for a period of more than fifteen (15) days, the Company reserves the right
to cancel the original Coach Agreement or to assign the Business to another owner at its discretion.
20
Updated November 3, 2014
3.28
Telemarketing Techniques
The Federal Trade Commission and the Federal Communications Commission each have laws that restrict telemarketing
practices. Both federal agencies (as well as a number of states) have “do not call” regulations as part of their telemarketing
laws. Although Beachbody does not consider Coaches to be “telemarketers” in the traditional sense of the word, these
government regulations broadly define the terms “telemarketer” and “telemarketing” so that your inadvertent action of calling
someone whose telephone number is listed on the federal “do not call” registry could cause you to violate the law. Moreover,
these regulations must not be taken lightly, as they carry significant penalties (including some penalties up to $11,000 per
violation). All penalties will be at the Coach’s sole expense and liability, including but not limited to if they are assessed
directly against Beachbody due to any Coach’s noncompliance. Therefore, Coaches must not engage in prohibited
telemarketing in the operation of their Beachbody businesses, and must not make repeat or harassing phone calls to Prospective
Coaches or Customers. The term “telemarketing” means the placing of one or more telephone calls to an individual or entity to
induce the purchase of a Beachbody product or service, or to recruit them for the Team Beachbody Coach Business
Opportunity. “Cold calls” made to Prospective Customers or Coaches to promote either Beachbody’s products or services or
the Beachbody Coach Business Opportunity constitute telemarketing and are prohibited. However, a telephone call(s) placed to
a Prospective Customer or Coach (a “prospect”) is permissible under the following situations:
> If the Coach has an established business relationship with the prospect. An “established business relationship” is a
relationship between a Coach and a prospect based on the prospect’s purchase, rental, or lease of goods or services from
the Coach, or a financial transaction between the prospect and the Coach, within the eighteen (18) months immediately
preceding the date of a telephone call to induce the prospect’s purchase of a product or service.
> The prospect’s personal inquiry or application regarding a product or service offered by the Coach, within the three (3)
months immediately preceding the date of such a call.
> If the Coach receives written and signed permission from the prospect authorizing the Coach to call. The authorization
must specify the telephone number(s) the Coach is authorized to call.
> You may call family members, personal friends, and acquaintances. An “acquaintance” is someone with whom you have at
least a recent first-hand relationship within the preceding three (3) months. Bear in mind, however, that if you make a habit
of “card collecting” with everyone you meet and subsequently calling them, the FTC may consider this a form of
telemarketing that is not subject to this exemption. Thus, if you engage in calling “acquaintances,” you must make such
calls on an occasional basis only and not make this a routine practice.
> In addition, Coaches shall not use automatic telephone dialing systems relative to the operation of their Beachbody
businesses. The term “automatic telephone dialing system” means equipment which has the capacity to: (a) store or
produce telephone numbers to be called, using a random or sequential number generator; and (b) dial such numbers.
3.28.1
Prerecorded Messages
By participating as a Coach and agreeing to the Agreement, you authorize Beachbody to place prerecorded telephone messages
to the telephone number(s) you provided in your Team Beachbody Coach Application and Agreement.
3.29
Online Auctions, Marketplaces, Keywords, and Shop Sites
Coaches may not offer or facilitate the offering of Beachbody products on or through any online auction or classified site,
including but not limited to eBay, iOffer, and/or Craigslist, or any online marketplace, such as Amazon Marketplace. As with
any independent Web site a Coach establishes for their Beachbody business, online storefronts must be approved by the
Compliance department. Coaches may submit their request for this approval via email to [email protected]
Coaches may use online marketplaces and social networking sites simply to advertise the Beachbody Coach Business
Opportunity, but must always identify themselves as an Independent Beachbody Coach in each of these forums. Similar to
Web site advertising, any title or content of any social networking Web site, account or other forums cannot in any manner
imply that the forum and/or its content is coming directly from or is in any manner sponsored or endorsed by the Company.
Additionally, Coaches are expressly prohibited from buying or otherwise using any Keywords, Sponsored Links, and/or
Adword buys that include any Company trademarks or other prohibited terms as defined in Exhibit A, on any search engines,
Web sites or any other online marketplaces (including Facebook and other social media outlets). Similarly, Coaches are
prohibited from listing or advertising on shopping comparison sites or similar product price search engines where the Coach
must purchase any placement or listing (including but not limited to Google Product Search, Shopzilla and NextTag), and must
abide by the stated policies and prohibitions contained on any free registration shopping sites (including but not limited to
Google Product Search).
21
Updated November 3, 2014
3.30
Organization and Management of Your Beachbody Fit Club
As part of their opportunity to help other people try Beachbody products and achieve their fitness goals, Coaches are able to
organize, host and manage their own Beachbody Fit Club. Coaches who intend to organize and facilitate a Beachbody Fit Club
must abide by the guidelines set forth in the Coach Online Office, as well as strictly adhering to the following points.
• When promoting and conducting a Beachbody Fit Club, the hosting Coach must always identify themselves as an
Independent Beachbody Coach.
• Coaches must offer a random selection of Beachbody programs for the Fit Club guest to sample during any weekly
gathering. Playing an entire fitness program in the workout order provided and over the duration of the entire fitness
program (i.e., the precise 90 days of P90X or 6 weeks of Slim in 6) is expressly prohibited.
• The Fit Club may only consist of a Coach describing and playing the Beachbody DVDs for a group workout. Any Fit
Club workout offered may not be streamed live or broadcast through social media for participation by any individual
or group in any remote location separate from the actual Fit Club location.
• Minor children may not participate in Fit Club workouts as Beachbody fitness programs are not intended for use by
children under the age of 18.
AT NO TIME MAY A COACH ACT AS A FITNESS OR ANY OTHER TYPE OF INSTRUCTOR IN ANY FIT
CLUB WORKOUT AND MAY NOT TEACH A FIT CLUB WITHOUT A DVD IN USE UNLESS THEY HAVE
RECEIVED CERTIFICATION FROM BEACHBODY.
Coaches may not require a guest to pay simply to attend the Beachbody Fit Club and only complete a Beachbody workout,
however a Coach may ask for a financial donation from the guest (a) to cover the cost of the facility rental where the
Beachbody Fit Club is held, or (b) if these guests wish to be served any supplements or consumables such as Shakeology® or
P90X® Results & Recovery Formula) following the workout.
Each Coach promoting or conducting a Beachbody Fit Club expressly understands and agrees that the Company in no manner
endorses, sponsors, or promotes any Fit Club (or related activity) offered by any Coach.
When promoting or conducting any Beachbody Fit Club, each Coach expressly agrees to indemnify, defend, and hold
harmless the Company and its successors, assigns, affiliates, members, officers, and employees from any and all claims,
causes of action, injuries, losses, damages, judgments, costs, or expenses, including attorney’s fees, arising in any
manner from the respective Coach’s Fit Club.
SECTION 4
RESPONSIBILITIES OF COACHES
4.1
Change of Address or Telephone
To ensure timely delivery of products, support materials, and commission checks, it is critically important that Beachbody’s
files are current. Street addresses are required for shipping, because UPS cannot deliver to a post office box. Coaches planning
to move should send their new address and telephone numbers to Beachbody’s Corporate Offices, to the attention of the Coach
Relations Department. To guarantee proper delivery, two-week advance notice must be provided to Beachbody of all changes.
4.2
Continuing Development Obligations
4.2.1
Ongoing Training
Any Coach who sponsors and enrolls another Coach into Beachbody must perform a bona fide assistance and training function
to ensure that his or her downline is properly operating his or her Beachbody business. Coaches must have ongoing contact and
communication with the Coaches in their downline organizations. Examples of such contact and communication may include
but are not limited to newsletters, written correspondence, personal meetings, telephone contact, voicemail, electronic mail,
and the accompaniment of downline Coaches to Team Beachbody meetings, training sessions, and other functions. Upline
Coaches are also responsible to motivate and train new Coaches in Beachbody product knowledge, effective sales techniques,
the Team Beachbody Coach Compensation Plan, and compliance with Company Policies and Procedures. Communication with
and training of downline Coaches must not, however, violate Section 3.2 (regarding the development of Coach-produced sales
aids and promotional materials).
Coaches must monitor the Coaches in their downline organizations to ensure that downline Coaches do not make improper
product or business claims, or engage in any illegal or inappropriate conduct. Upon request, every Coach should be able to
provide documented evidence to Beachbody of his or her ongoing fulfillment of the responsibilities of a sponsor.
22
Updated November 3, 2014
4.2.2
Increased Training Responsibilities
As Coaches progress through the various levels of leadership, they will become more experienced in sales techniques, product
knowledge, and understanding of the Beachbody program. They may be called upon to share this knowledge with lessexperienced Coaches.
4.2.3
Ongoing Sales Responsibilities
Regardless of their level of achievement, Coaches have an ongoing obligation to continue to personally promote sales through
the generation of new Customers and through servicing their existing Customers.
4.3
Non-disparagement
Team Beachbody wants to provide its Independent Coaches with the best products, compensation plan, and service in the
industry. Accordingly, we value your constructive criticisms and comments. All such comments may be submitted in writing to
the Beachbody Compliance Department ([email protected]). Remember, to best serve you, we must hear
from you! While Beachbody welcomes constructive input, negative comments and remarks made in any forum (online, written,
or in the field) by Coaches about the Company, its products, or its compensation plan serve no purpose other than to sour the
enthusiasm of other Team Beachbody Coaches. For this reason, and to set the proper example for their downline, Coaches must
not disparage, demean, or make negative remarks about Beachbody, other Team Beachbody Coaches, Beachbody’s products,
the Team Beachbody Coach Compensation Plan, or Beachbody’s directors, officers, or employees.
4.4
Providing Documentation to Applicants
Coaches must provide access to the most current version of the Policies and Procedures and the Beachbody Team
Compensation Plan to individuals whom they are sponsoring to become Coaches before the applicant signs a Coach
Agreement. Additional copies of the most current Policies and Procedures can be downloaded from Team Beachbody’s Web
site.
4.5
Reporting Policy Violations or Fraudulent Activity
Coaches observing a Policy violation by another Coach should submit a written report of the violation directly to the attention
of the Beachbody Compliance Department. Details of the incidents, such as dates, number of occurrences, persons involved,
and any supporting documentation, should be included in the report. Emails should be sent to
[email protected]
4.6
Team Beachbody Lead Programs
The company engages in various marketing activities that are directed at the Beachbody network customer database (those
customers who have purchased through infomercials or other direct response channels). In the event the offer is associated with
a network product, these customers are assigned a Coach through our various lead programs. We encourage the Coach to
engage with these customers to ensure that they are getting the most out of their products, and to potentially connect them with
other products which might help them achieve their goals.
4.6.1
Customer Lead Program
When a Beachbody customer or a customer not associated with a Coach elects to join Team Beachbody, either as a paid or free
member, they are assigned to a qualified Coach when the Team Beachbody account is created.
Qualifications for Receiving Customer Leads (all requirements below must be achieved in the previous calendar month
to receive leads the following month – i.e. requirements achieved in July will qualify Coach for leads in August, etc.)
• The Coach must be a paid rank of Emerald or above a minimum of one business week in that month
• The Coach must be an active Team Beachbody Club Member
• The Coach must not be a distributor for another direct selling company
• The Coach must have completed the profile page of their Team Beachbody Web site, including a bio and a "before"
photo (or in the case of a business account, a photo of the primary contact person for that Coach Business Center)
• The Coach must not be delinquent in paying any business service fees or have been found to be in material violation
of any of the Company’s Policies and Procedures for six (6) months prior to the lead assignment
NOTE: There is no guarantee of any number of Customer Leads.
Associated Commissions and Volume
Currently, there are no commissions or volume points associated with the initial product offer or subsequent continuity orders
for the initial product offer for Customer Program leads that make their originating purchase through Beachbody.com or
through an Infomercial 1-800 number. However, the assigned Coach will receive the commissions and volume points on all
23
Updated November 3, 2014
other product purchases made by that customer lead. If the customer purchase on Teambeachbody.com and is assigned
through the Customer Lead Program, then the assigned coach will receive commission & volume on the customer purchase.
NOTE: There are some historical orders that did carry commissions and volume points on continuity orders. The Coach must
be in good standing and continue to meet the minimum Customer Lead Program qualifications to receive these commissions
and volume points.
NOTE: Coaches reporting any inaccuracy about their eligibility to receive leads must do so no later than the fifth calendar day
of the following month. A Coach’s official eligibility for leads for the new calendar month is locked in on the first of each
month, as reported in the Coach Online Office. Coaches may report errors or inaccuracies by contacting Coach Relations at
(800) 240-0913. Any issue reported by the fifth calendar day that is validated and approved will result in the Coach being
awarded any missed leads.
4.6.2
Success Club Lead Program (previously Shakeology Lead Program)
When a Beachbody customer or a customer not associated with a Coach purchases any product under the Shakeology brand,
the Ultimate Reset brand, any Beachbody Challenge Pack, they are provided a Team Beachbody account and they are assigned
to a qualified Coach at the time that their Team Beachbody account is created.
Associated Commissions and Volume
Retail commissions will be paid on purchases of products under the Shakeology brand, the Ultimate Reset brand or any
Beachbody Challenge Pack to the Coach who receives the customer lead. PV and TV will NOT be paid in month 1, but
continuity orders (beginning with the second HD order) will carry 0 PV and standard TV associated with that product. The
Coach must be in good standing and continue to meet the minimum Success Club Lead Program qualifications to receive
commissions on continuity orders.
Qualifications to Receive Success Club Leads
• Achieve Success Club 5 or 10 in the prior month
• The Coach must be a paid rank of Emerald or above for at least one business week of the prior month
• The Coach must be an active Team Beachbody Club Member
• The Coach must not be a distributor for another direct selling company
• The Coach must have completed the profile page of their Team Beachbody Web site, including a bio and a "before"
photo (or in the case of a business account, a photo of the primary contact person for that Coach Business Center)
• The Coach must not be delinquent in paying any business service fees or been found to be in material violation of
any of the Company’s Policies and Procedures for six (6)months prior to the lead assignment
Success Club Lead Program Lifetime Limits on Leads
Success Club customer leads are limited by rank, so that regardless of the leads earned by a Coach, they will be limited by their
current paid rank. The Success Club customer leads that would have been allocated to a Coach who has already reached the
lifetime rank limit will be allocated to other qualified Coaches.
The lifetime Success Club lead wheel limits (not including income leads) are:
Emerald
75
11 Star Diamond
11,000
Ruby
125
12 Star Diamond
12,000
Diamond
500
13 Star Diamond
13,000
1 Star Diamond
1,000
14 Star Diamond
14,000
2 Star Diamond
2,000
15 Star Diamond
Unlimited
3 Star Diamond
3,000
4 Star Diamond
4,000
5 Star Diamond
5,000
6 Star Diamond
6,000
7 Star Diamond
7,000
8 Star Diamond
8,000
9 Star Diamond
9,000
10 Star Diamond
10,000
NOTE: There is no guarantee of any number of Success Club Leads. Only Success Club Leads where a Coach earns
commissions when the lead is assigned will count towards the lifetime Success Club lead limit.
NOTE: Coaches reporting any inaccuracy about their eligibility to receive leads must do so no later than the fifth calendar day
of the following month. A Coach’s official eligibility for leads for the new calendar month is locked in on the first of each
24
Updated November 3, 2014
month, as reported in the Coach Online Office. Coaches may report errors or inaccuracies by contacting Coach Relations at
(800) 240-0913. Any issue reported by the fifth calendar day that is validated and approved will result in the Coach being
awarded any missed leads.
4.6.3
Coach Connection Program
Coaches currently Qualified with a Paid-As Rank of Diamond Coach or above are eligible to receive new Coach leads received
by the Company. Qualified Diamond Coaches must satisfy the following criteria to receive Coach leads:
• Must achieve at least 100 PV originating from new or ongoing Home Direct orders in the last 30 days, of
which at least 50 PV originates from your personal Home Direct orders;
• Within the previous 60 days, must complete at least one of the following:
o Personally sponsor one new Coach that did not originate from the Coach Connection Program; OR
o Have one personally sponsored Coach advance in rank
• Must be compliant with all of the sales leads requirements as stated under Section 4.6.1 above.
NOTE: Coaches reporting any inaccuracy about their eligibility to receive leads must do so no later than the fifth calendar day
of the following month by contacting Coach Relations at (800) 240-0913.
SECTION 5
SALES REQUIREMENTS
5.1
Product Sales
The Team Beachbody Coach Compensation Plan is based on the sale of Beachbody products and services to end consumers.
Coaches must fulfill ongoing personal and downline organization retail sales requirements (as well as meet other
responsibilities set forth in the Agreement) to be eligible for bonuses, commissions, and advancement to higher levels of
achievement, and to open and operate additional business centers. “Personal Volume” (“PV”) includes purchases made by the
Coach and purchases made by the Coach’s personal retail customers.
5.1.1
Credit Card Payment for Product Sales
The use of any individual’s credit cards, debit cards, or other payment instruments to purchase products or service fees on the
accounts of any other Coach or Customer other than two other immediate family members (defined as a parent, spouse, or
child) is expressly prohibited. Similarly, subject to the allowance provided in the prior sentence, each Coach must maintain
payment for his or her own account and may not use a third party’s payment instrument to pay for his or her Beachbody
products or services. A Coach who wishes to purchase product or cover service fees for an immediate family member must
report this information to the Compliance department by sending the necessary information via email to
[email protected]
5.2
Product Pricing and Promotion Guidelines
Coaches may not sell Beachbody products below the list price on the Team Beachbody price list, nor may they offer additional
incentives, including but not limited to free or reduced shipping charges, coupons, promotional codes, or any other similar
incentives on the sale of Beachbody products. In addition, the offering of free gifts as a promotional tool is allowable only if
the gift is a product or service that: (a) is offered for a limited time of 30 days or less, (b) has a suggested retail value of $50.00
or less, (c) is offered for all new enrollments and/or purchases from the Coach of any product for new customers, and (d) only
one giveaway per week is offered. At no time however may any cash payment, directly, as a reimbursement or through any
third party, be offered or made in connection with any recruitment, enrollment, or business activities, except as otherwise
defined in the Team Beachbody Compensation Plan.
The only permissible exception to the stated dollar value immediately above is the giveaway of basic Beachbody products
(having a retail value of no greater than $120.00). A giveaway of any Beachbody product is limited to one per Coach per
month. Any gift cannot be offered in such manner to form a new product or discounted bundle (i.e., any limited-time free gifts
must be offered separately from any Beachbody products). Coaches may not offer “free” enrollment or any reduction in the
standard enrollment charges as an incentive to new Coaches by refunding any or all of the cost of the new Coach’s original
enrollment fee. Coaches operating Beachbody Challenge Groups may offer prizes to their participants. Prizes offered must be
in line with values stated above. If cash is offered as a prize for a Beachbody Challenge Group participant, on a monthly basis
the hosting Coach may not offer cash prizes in excess of $250 combined for all individuals taking part in the group.
25
Updated November 3, 2014
5.3
No Exclusive Territories
There are no exclusive territories granted to anyone.
5.4
Sales Receipts
All Coaches must provide their retail customers (direct orders not placed through the Coach’s Team Beachbody Web site) with
two copies of an official sales receipt at the time of the sale. These receipts set forth the Customer Satisfaction Guarantee, as
well as any consumer protection rights afforded by federal or state law. If a Customer places an order through a Coach’s
replicated Web site, the Customer should be advised to print two copies of their receipt. Coaches must maintain all retail sales
receipts for a period of 2 years and furnish them to Beachbody at the Company’s request for sales that are fulfilled from a
Coach’s inventory. Records documenting the purchases of Coaches’ Direct Customers will be maintained by Beachbody. In
addition, Coaches must orally inform the buyer of his or her cancellation rights.
5.5
Fundraising Programs
Beachbody businesses may be operated for fundraising purposes. However, if you are using your Beachbody business in a
fundraising program for any entity or individual, you must not represent or imply to anyone that any purchase they make from
you will be for the benefit of any charitable purpose or program.
5.6
Charitable Donations
Although Coaches may as an independent business entity contribute a portion of their Beachbody earnings to a charitable
cause, due to the charitable permit and registration requirements of multiple states and additional federal requirements,
Coaches may not use any contribution as a means of promoting their Beachbody business, or run any sales or incentive
promotions where a charitable group or cause is identified as the benefitting organization.
SECTION 6
BONUSES AND COMMISSIONS
6.1
Bonus and Commission Qualifications
A Coach must be active and in compliance with the Agreement to qualify for bonuses and commissions. So long as a Coach
complies with the terms of the Agreement, Beachbody shall pay commissions to such Coach in accordance with the Coach
Compensation Plan. The minimum amount for which Beachbody will issue a check is $10.00. If a Coach’s bonuses and
commissions do not equal or exceed $10.00, the Company will accrue the commissions and bonuses until they total $10.00. A
check will be issued once $10.00 has been accrued.
To qualify for applicable bonuses or commissions, Coaches must be at Active Status as defined in the Team Beachbody Coach
Compensation Plan until the end of the applicable qualification period. As such, compliance violations, disciplinary actions,
submission of Business Center transfer requests, or other similar actions may result in the forfeiture of the applicable bonus
and/or commission earned during such qualification period.
6.2
Adjustment to Bonuses and Commissions
6.2.1
Adjustments for Returned Products and Services
Coaches receive bonuses and commissions based on the actual sales of products and services to end consumers. When a
product is returned to Beachbody for a refund or is repurchased by the Company, the bonuses and commissions attributable to
the returned or repurchased product(s) will be deducted, in the month during which the refund is given, and continuing every
pay period thereafter until the commission is recovered, from the Coaches who received bonuses and commissions on the sales
of the refunded products. The Company may, at its discretion, also deduct the corresponding PV from Coach’s future
purchases and sales and may make adjustment to any contest or incentives qualified for as a result of the original purchase.
6.2.2
Other Deductions
Beachbody may pass along to Coaches a small fee of no more than $1.00 to electronically deposit Coaches’ commissions and
bonuses into their bank accounts. If a Coach requests that a physical check be issued, Beachbody will deduct a processing fee
of $2.50 per check. Further, although all genealogy information is electronically available to Coaches, Beachbody will charge a
processing fee of $19.95 for any hard-copy genealogy reports requested to be sent to a Coach.
6.3
Reports
26
Updated November 3, 2014
All information provided by Beachbody in any Downline Activity Reports, including but not limited to personal and group
sales volume (or any part thereof) and downline sponsoring activity, is believed to be accurate and reliable. Nevertheless, due
to various factors, including the inherent possibility of human and mechanical error, the accuracy, completeness, and timeliness
of orders, denial of credit card and electronic check payments, returned products, and credit card and electronic check chargebacks, the information is not guaranteed by Beachbody or any persons creating or transmitting the information.
ALL PERSONAL AND GROUP SALES VOLUME INFORMATION IS PROVIDED “AS IS” WITHOUT
WARRANTIES, EXPRESS OR IMPLIED, OR REPRESENTATIONS OF ANY KIND WHATSOEVER. IN PARTICULAR
BUT WITHOUT LIMITATION THERE SHALL BE NO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A
PARTICULAR USE, OR NONINFRINGEMENT.
TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, BEACHBODY, ITS OWNERS,
AFFILIATES, PARENT ENTITIES, SUBSIDIARIES, OFFICERS, DIRECTORS, REPRESENTATIVES, AGENTS,
AND/OR OTHER PERSONS CREATING OR TRANSMITTING THE INFORMATION WILL IN NO EVENT BE LIABLE
TO ANY COACH OR ANYONE ELSE FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL,
OR PUNITIVE DAMAGES THAT ARISE OUT OF THE USE OF YOUR RELATIONSHIP WITH BEACHBODY AS AN
INDEPENDENT COACH, INCLUDING WITHOUT LIMITATION ACCESS TO OR LOSS OF PERSONAL AND GROUP
SALES VOLUME INFORMATION (INCLUDING BUT NOT LIMITED TO LOST PROFITS, BONUSES OR
COMMISSIONS, LOSS OF OPPORTUNITY, AND DAMAGES THAT MAY RESULT FROM INACCURACY,
INCOMPLETENESS, INCONVENIENCE, DELAY, OR LOSS OF THE USE OF THE INFORMATION), EVEN IF
BEACHBODY OR OTHER PERSONS CREATING OR TRANSMITTING THE INFORMATION SHALL HAVE BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE FULLEST EXTENT PERMITTED BY LAW,
BEACHBODY OR OTHER PERSONS CREATING OR TRANSMITTING THE INFORMATION SHALL HAVE NO
RESPONSIBILITY OR LIABILITY TO YOU OR ANYONE ELSE UNDER ANY TORT, CONTRACT, NEGLIGENCE,
STRICT LIABILITY, PRODUCTS LIABILITY, OR OTHER THEORY WITH RESPECT TO ANY SUBJECT MATTER OF
THIS AGREEMENT OR TERMS AND CONDITIONS RELATED THERETO.
Access to and use of Beachbody’s online and/or hard-copy reporting services, and your reliance upon such information, is at
your own risk. All such information is provided to you “as is.” If you are dissatisfied with the accuracy or quality of the
information, your sole and exclusive remedy is to discontinue use of and access to Beachbody’s online and telephone reporting
services and your reliance upon the information.
The Company is not responsible for losses or damage incurred by Coaches that arise from or relate to problems with
Beachbody’s system or problems with a Coach’s replicated Web site, including losses from but not limited to software error,
hardware malfunction, unauthorized third-party access to the system, or other system malfunctions or errors. ANY AND ALL
SOFTWARE, WEB SITES, ELECTRONIC TOOLS, AND ANY OTHER SYSTEMS OFFERED OR PROVIDED BY
BEACHBODY ARE EXPRESSLY PROVIDED SOLELY “AS IS” AND WITHOUT ANY WARRANTIES OR
ASSURANCES OF ANY KIND. BEACHBODY MAKES NO WARRANTY THAT ANY SOFTWARE OR WEB SITE
SYSTEM IS ERROR FREE AND DOES NOT INFRINGE ON ANY INTELLECTUAL PROPERTY RIGHTS OF ANY
THIRD PARTY.
SECTION 7
PRODUCT GUARANTEES, RETURNS AND INVENTORY
REPURCHASE
7.1
Product Guarantee
Beachbody offers a 100% money-back satisfaction guarantee (less shipping and handling charges) to all Customers, retail
customers, and Coaches for all of its products. Please review the specific guarantee with each applicable product (from 30 days
to 90 days, depending on the product).
7.2
Three-Day Sales Rescission Period
A retail customer who makes a purchase of $25.00 or more has 3 business days (Saturday is a business day) after the sale or
execution of a contract to cancel the order and receive a full refund consistent with the cancellation notice on the order form.
When a Coach makes a sale or takes an order from a retail customer who cancels or requests a refund within the 72-hour
period, the Coach must promptly refund the customer’s money as long as the products are returned to the Coach in
substantially as good condition as when received. Additionally, Coaches must orally inform customers of their right to rescind
a purchase or an order within 72 hours, and ensure that the date of the order or purchase is entered on the order form. All retail
27
Updated November 3, 2014
customers must be provided with two copies of an official sales receipt at the time of the sale. The back of the receipt provides
the customer with written notice of his or her rights to cancel the sales agreement.
7.3
Return of Products and Sales Aids by Coaches
Upon cancellation of a Coach’s Agreement, the Coach may return products and sales aids held in his or her inventory for a
refund. A Coach may only return products and sales aids that he or she personally purchased and which are in Resalable
Condition. Upon receipt of the products and sales aids, the Coach will be reimbursed 90 percent of the net cost of the original
purchase price(s), less shipping charges. If the purchases were made through a credit card, the refund will be credited back to
the same account. If a Coach was paid a commission based on the purchase of a product or products, and such product or
products are subsequently returned for a refund, the commission that was paid to the Coach will be deducted from the amount
of the refund.
7.3.1
Montana Residents
A Montana resident may cancel his or her Coach Agreement within 15 days from the date of enrollment and may return his or
her starter kit for a full refund within such time period.
7.4
Procedures for All Returns
The following procedures apply to all returns for refund, repurchase, or exchange:
> All merchandise must be returned directly to Beachbody’s fulfillment center according to the directions on the packing slip
by the Coach or Customer who purchased it directly from Beachbody.
> All products to be returned must have a Return Authorization Number, which may be obtained by calling the Coach
Relations Department. This Return Authorization Number must be written on each carton returned.
> The return is accompanied by: (a) a copy of the original dated retail sales receipt; and (b) the unused portion of the product
in its original container.
> Proper shipping carton(s) and packing materials are to be used in packaging the product(s) being returned for replacement,
and the best and most economical means of shipping is suggested. All returns must be shipped to Beachbody with shipping
prepaid. Packages returned to Beachbody on a collect-shipped basis will not be accepted. The risk of loss in shipping for
the returned product shall be assumed by the Coach. If returned product is not received by the Company’s Distribution
Center, it is the responsibility of the Coach to trace the shipment.
> If a Coach is returning merchandise to Beachbody that was returned to him or her by a personal retail customer, the
product must be received by Beachbody within thirty (30) days from the date on which the retail customer returned the
merchandise to the Coach, and must be accompanied by a copy of the sales receipt the Coach gave to the customer at the
time of the sale.
No refund or replacement of product will be made if the conditions of these rules are not met.
SECTION 8
DISPUTE RESOLUTION AND
DISCIPLINARY PROCEEDINGS
8.1
Disciplinary Sanctions
Violation of the Agreement, including these Policies and Procedures, violation of any common-law duty, including but not
limited to any applicable duty of loyalty, any illegal, fraudulent, deceptive, or unethical business conduct, or any act or
omission by a Coach that, in the sole discretion of the Company, may damage its reputation or goodwill, may result at
Beachbody’s discretion in one or more of the following corrective measures:
> Issuance of a written warning or admonition.
> Requiring the Coach to take immediate corrective measures.
> Imposition of a fine, which may be withheld from bonus and commission checks.
> Loss of rights to one or more bonus and commission checks, as well as a temporary loss of current rank achievement and
potential interruption to rank qualifications in progress at the time of the Coach’s suspension.
> Beachbody may withhold from a Coach all or part of the Coach’s bonuses and commissions during the period that
Beachbody is investigating any conduct allegedly violative of the Agreement. If a Coach’s business is canceled for
disciplinary reasons, the Coach will not be entitled to recover any commissions withheld during the investigation period.
28
Updated November 3, 2014
>
>
>
Suspension of the individual’s Coach Business Center for one or more pay periods.
Involuntary termination of the offender’s Coach Business Center.
Any other measure expressly allowed within any provision of the Agreement or which Beachbody deems practicable to
implement and appropriate to equitably resolve injuries caused partially or exclusively by the Coach’s policy violation or
contractual breach.
> In situations deemed appropriate by Beachbody, the Company may institute legal proceedings for monetary and/or
equitable relief.
Beachbody reserves the right to implement disciplinary action for a violation of the Agreement without notice to the offending
Coach. However, should Beachbody notify a Coach that he or she is in violation of the Agreement, the Coach shall
immediately take all actions necessary to rectify the violation. Notwithstanding any other provision set forth in the Agreement,
Beachbody may suspend, or if necessary terminate, any offender’s Coach Business Center to investigate or prevent any fraud,
illegal activity, or violation of the Coach Agreement.
8.2
Grievances and Complaints
When a Coach has a grievance or complaint with another Coach regarding any practice or conduct in relation to their
respective Beachbody businesses, the complaining Coach should first report the problem to his or her sponsor, who should
review the matter, and if the matter does not involve the interpretation of the Policies and Procedures, try to resolve it with the
other party’s upline sponsor. If the matter cannot be resolved, or if it requires an interpretation of the Policies and Procedures, it
must be reported in writing to the Compliance Department at the Company. The Compliance Department will review the facts
and resolve the issue.
8.3
Good Faith Resolution of Disputes, Binding Individual Arbitration, and Waiver of Class Actions
and Class Arbitrations
For purposes of this Section 8.3, “Dispute” shall mean any dispute, claim or action between you and Beachbody arising under
or relating to the Agreement, the Team Beachbody Coach opportunity or any other transaction involving you and Beachbody,
whether in contract, warranty, misrepresentation, fraud, tort, intentional tort, statue, regulation, ordinance, or any other legal or
equitable basis, and shall be interpreted to be given the broadest meaning allowable under law. YOU AND BEACHBODY
AGREE THAT “DISPUTE” AS DEFINIED IN THIS AGREEMENT SHALL NOT INCLUDE ANY CLAIM OR CAUSE OF
ACTION BY YOU OR BEACHBODY FOR (A) TRADE SECRET MISAPPROPRIATION, (B) PATENT
INFRINGEMENT, (C) COPYRIGHT INFRINGEMENT OR MISUSE, (D) TRADEMARK INFRINGEMENT OR
DILUTION, (E) ANY VIOLATION OF SECTION 3.6 IN THIS AGREEMENT, AND (F) ANY INDEMNIFICATION
OBLIGATIONS OWING FROM A COACH TO BEACHBODY UNDER THIS AGREEMENT OR OTHERWISE.
Moreover, notwithstanding anything else in this Agreement, you agree that a court, not the arbitrator, may decide if a claim
falls within one of these six exceptions.
Dispute Notice. In the event of a Dispute, you or Beachbody must first send to the other party a notice of the Dispute that shall
include a written statement that sets forth the name, address and contact information of the party giving it, the facts giving rise
to the Dispute, and the relief requested (the “Dispute Notice”). The Dispute Notice to Beachbody must be addressed to:
Beachbody, LLC, 3301 Exposition Blvd., 3rd Floor, Santa Monica, CA 90404, U.S.A., Attn.: Chief Legal Officer (the
“Beachbody Notice Address”). The Dispute Notice to you will be sent by certified mail to the most recent address we have on
file or otherwise in our records for you. If Beachbody and you do not reach an agreement to resolve the Dispute within sixty
(60) days after the Dispute Notice is received, you or Beachbody may commence an arbitration proceeding pursuant to this
Section. Following submission and receipt of the Dispute Notice, each of us agrees to act in good faith to seek to resolve the
Dispute before commencing arbitration.
Binding Arbitration. In the event you and Beachbody do not reach an agreement to resolve the Dispute as stated in the
preceding paragraph, You and Beachbody further agree: (a) to arbitrate all Disputes between the parties pursuant to the
provisions in this Agreement; (b) this Agreement memorializes a transaction in interstate commerce; (c) the Federal Arbitration
Act (9 U.S.C. §1, et seq.) governs the interpretation and enforcement of this Section; and (d) this Section shall survive
termination of this Agreement. ARBITRATION MEANS THAT YOU WAIVE YOUR RIGHT TO A JUDGE OR JURY
IN A COURT PROCEEDING AND YOUR GROUNDS FOR APPEAL ARE LIMITED. The arbitrator may award you
the same damages as a court sitting in proper jurisdiction could, and may award declaratory or injunctive relief only in favor of
the individual party seeking relief and only to the extent necessary to provide relief warranted by that party’s individual
claim. In addition, in some instances, the costs of arbitration could exceed the costs of litigation and the right to discovery may
29
Updated November 3, 2014
be more limited in arbitration than in court. The decision of the arbitrator shall be final and enforceable by any court with
jurisdiction over the parties.
Small Claims Court. Notwithstanding the foregoing, you may bring an individual action in the small claims court of your
state or municipality if the action is within that court’s jurisdiction and is pending only in that court.
WAIVER OF CLASS ACTIONS AND CLASS ARBITRATIONS. YOU AND BEACHBODY
AGREE THAT EACH PARTY MAY BRING DISPUTES AGAINST THE OTHER PARTY ONLY IN AN
INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED
CLASS OR REPRESENTATIVE PROCEEDING, INCLUDING WITHOUT LIMITATION FEDERAL OR
STATE CLASS ACTIONS, OR CLASS ARBITRATIONS. ACCORDINGLY, UNDER THE
ARBITRATION PROCEDURES OUTLINED IN THIS SECTION, AN ARBITRATOR SHALL NOT
COMBINE OR CONSOLIDATE MORE THAN ONE PARTY’S CLAIMS WITHOUT THE WRITTEN
CONSENT OF ALL AFFECTED PARTIES TO AN ARBITRATION PROCEEDING.
Arbitration Procedure. If a party elects to commence arbitration, the arbitration shall be governed by the rules of JAMS that
are in effect at the time the arbitration is initiated (the “JAMS Rules”), available at http://www.jamsadr.com or by calling
1-800-352-5267, and under the rules set forth in this Agreement, except that JAMS may not administer any multiple claimant
or class arbitration, as the parties agree that the arbitration shall be limited to the resolution only of individual claims. If there is
a conflict between the JAMS Rules and the rules set forth in this Agreement, the rules set forth in this Agreement shall
govern. You may, in arbitration, seek any and all remedies otherwise available to you pursuant to federal, state, or local laws.
All Disputes shall be resolved by a single neutral arbitrator, and both parties shall have a reasonable opportunity to participate
in the selection of the arbitrator. The arbitrator is bound by the terms of this Agreement. The arbitrator, and not any federal,
state or local court or agency, shall have exclusive authority to resolve all disputes arising out of or relating to the
interpretation, applicability, enforceability or formation of this Agreement, including, but not limited to, any claim that all or
any part of this Agreement is void or voidable. Notwithstanding this broad delegation of authority to the arbitrator, a court
may determine the limited question of whether a claim or cause of action is for (a) trade secret misappropriation, (b) patent
infringement, (c) copyright infringement or misuse, (d) trademark infringement or dilution, (e) any violation of Section 3.6 in
this Agreement, and (f) any indemnification obligations owing from a Coach to Beachbody under this Agreement or otherwise
which are excluded from the definition of “Disputes.” The arbitrator shall be empowered to grant whatever relief would be
available in a court under law or in equity. The arbitrator’s award shall be binding on the parties and may be entered as a
judgment in any court of competent jurisdiction. You may choose to engage in arbitration hearings by telephone. Arbitration
hearings not conducted by telephone shall take place in a location reasonably accessible from your primary residence, or in Los
Angeles County, California, at your option.
(a)
Initiation of Arbitration Proceeding. If either you or Beachbody decide to arbitrate a Dispute, we agree to the
following procedure:
(i)
Write a Demand for Arbitration. The demand must include a description of the Dispute and the amount
of damages sought to be recovered. You can find a copy of a Demand for Arbitration at http://www.jamsadr.com (“Demand for
Arbitration”).
(ii)
Send three copies of the Demand for Arbitration, plus the appropriate filing fee, to:
JAMS
707 Wilshire Blvd
46th Floor
Los Angeles, CA 90017, U.S.A.
(iii)
Send one copy of the Demand for Arbitration to the other party at the same address as the Dispute
Notice, or as otherwise agreed to by the parties.
(b)
Hearing Format. In all hearing formats, the arbitrator shall issue a written decision that explains the essential
findings and conclusions on which an award, if any, is based. During the arbitration, the amount of any settlement offer made
30
Updated November 3, 2014
by Beachbody or you shall not be disclosed to the arbitrator until after the arbitrator determines the amount, if any, to which
you or Beachbody is entitled. The discovery or exchange of non-privileged information relevant to the Dispute may be allowed
during the arbitration.
(c)
Arbitration Fees. Beachbody shall pay, or (if applicable) reimburse you for, all JAMS filing, administration,
and arbitrator fees for any arbitration commenced (by you or Beachbody) pursuant to provisions of this Agreement.
(d)
Opt-out. You may elect to opt-out (exclude yourself) from the final, binding individual arbitration procedure
and waiver of class and representative proceedings specified in this Agreement by sending a written letter to the Beachbody
Notice Address within thirty (30) days of your submission of a completed application to become a Team Beachbody Coach (i)
your name and provided Coach ID number, (ii) your mailing address, and (iii) your request to be excluded from the final,
binding individual arbitration procedure and waiver of class and representative proceedings specified in this Section. In the
event that you opt-out consistent with the procedure set forth above, all other terms shall continue to apply, including the
requirement to provide notice prior to arbitration.
Amendments to this Section. Notwithstanding any provision in this Agreement to the contrary, you and Beachbody
agree that if Beachbody makes any future amendments to the dispute resolution procedure and class action waiver provisions
(other than a change to Beachbody’s address) in this Agreement, Beachbody will obtain your affirmative assent to the
applicable amendment. If you do not affirmatively assent to the applicable amendment, you are agreeing that you will arbitrate
any Dispute between us in accordance with the language of this Section.
Severability. If any provision in this Section is found to be unenforceable, that provision shall be severed with the
remainder of this Agreement remaining in full force and effect. The foregoing shall not apply to the prohibition against class or
representative actions; if the prohibition against class or representative actions is found to be unenforceable, this entire Section
shall be null and void. The terms of this Section shall otherwise survive any termination of these Policies and Procedures.
Exclusive Venue for Other Controversies
Beachbody and You agree that any controversy excluded from the dispute resolution procedure and class action waiver
provisions in this Agreement (other than an individual action filed in small claims court) shall be filed only in the Superior
Court of Los Angeles County, California, or the United States District Court for the Central District of California, and each
party hereby irrevocably and unconditionally consent and submit to the exclusive jurisdiction of such courts for any such
controversy.
SECTION 9
PAYMENT AND SHIPPING
9.1
Returned Checks
All checks returned by a Coach’s bank for insufficient funds will be resubmitted for payment. A $25.00 returned check fee will
be charged to the account of the Coach. After receiving a returned check from a Customer or a Coach, all future orders must be
paid by credit card, money order or cashier’s check. Any outstanding balance owed to Beachbody by a Coach for NSF checks
and returned check fees will be withheld from subsequent bonus and commission checks.
9.2
Sales Taxes
In designing the Beachbody Coach Business Opportunity, one of our guiding philosophies has been to free Coaches from as
many administrative, operational, and logistical tasks as possible. Our doing so helps ensure that Coaches are free to
concentrate on those activities that directly affect their incomes, namely product sales and enrollment activities. To this end,
Beachbody relieves Coaches of the burden of collecting and remitting sales taxes, filing sales tax reports, and keeping records
relative to sales taxes.
By virtue of its business operations, Beachbody is required to charge sales taxes on all purchases made by Coaches and
Customers, and remit the taxes charged to the respective states. Accordingly, Beachbody will collect and remit sales taxes on
behalf of Coaches, based on the sales price of the products, according to applicable tax rates in the state or province to which
the shipment is destined. If a Coach has submitted, and Beachbody has accepted, a current Sales Tax Exemption Certificate and
Sales Tax Registration License, sales taxes will not be added to the invoice and the responsibility of collecting and remitting
sales taxes to the appropriate authorities shall be on the Coach. Exemption from the payment of sales tax is applicable only to
31
Updated November 3, 2014
orders which are shipped to a state for which the proper tax exemption papers have been filed and accepted. Applicable sales
taxes will be charged on orders that are drop-shipped to another state. Any sales tax exemption accepted by Beachbody is not
retroactive.
9.3
Drop Shipment
Coaches who drop-ship to a Customer (i.e., Coaches who receive payment from their Customers directly and then purchase the
products themselves from Beachbody and have the order shipped directly by Beachbody to that Customer) are responsible for
any questions, concerns, issues, and any and all other elements of Customer Service that their Customer may have with that
order. Because the Customer has purchased and paid the Coach directly (i.e., they did not complete a recorded and trackable
transaction directly with Beachbody), the Coach is the only entity who is able to track and service the order, and therefore, the
Coach is entirely responsible for managing such orders. Coaches are not permitted to refer Customers of drop-shipments
directly to Beachbody. Coaches are solely responsible to accept properly returned product, and, as applicable, refund purchases
directly to their Customers. Coaches understand and agree that if Beachbody issues any refunds to a Coach’s Customer who
has paid their Coach directly, Beachbody may then, without limitation of any other rights, deduct such amounts (along with
corresponding commissions and other compensation plan adjustments) from the Coach’s commissions. Although Coaches are
independent contractors, they represent the image of Beachbody in the field, and therefore Coaches must ensure that their
Customers always receive service in a professional, efficient, and courteous manner. Any failures to provide such service may
lead to disciplinary action in accordance with these Policies and Procedures (which may, without limitation, include
termination of the Coach’s business for any material or repeat violations).
SECTION 10
INACTIVITY, RECLASSIFICATION, AND CANCELLATION
10.1
Effect of Cancellation
So long as a Coach remains active and complies with the terms of the Coach Agreement and these Policies and Procedures,
Beachbody shall pay commissions to such Coach in accordance with the Team Beachbody Coach Compensation Plan. A
Coach’s bonuses and commissions constitute the entire consideration for the Coach’s efforts in generating sales and all
activities related to generating sales (including but not limited to building, training, and maintaining a downline organization).
Following a Coach’s nonrenewal of his or her Coach Agreement, cancellation for inactivity, or voluntary or involuntary
cancelation of his or her Coach Agreement (all of these methods are collectively referred to as “cancellation”), the former
Coach shall have no right, title, claim, or interest to the marketing organization he or she operated, or any commission or bonus
from the sales generated by the organization. A Coach whose business is canceled will lose all rights as a Coach. This includes
the right to sell Beachbody products and services and the right to receive future commissions, bonuses, or other income
resulting from the sales and other activities of the Coach’s former downline sales organization. In the event of cancellation,
Coaches agree to waive all rights they may have, including but not limited to property rights, to their former downline
organization and to any bonuses, commissions, or other remuneration derived from the sales and other activities of their former
downline organization.
Following a Coach’s cancellation of his or her Coach Agreement, the former Coach shall not hold himself or herself out as a
Team Beachbody Coach and shall not have the right to sell Beachbody products or services. A Coach whose Coach Agreement
is canceled shall receive commissions and bonuses only for the last full pay period he or she was active prior to cancellation
(less any amounts withheld during an investigation preceding an involuntary cancellation).
10.2
Reclassification After Cancellation Due to Inactivity or Nonpayment of Business Services Fees
If a Coach is not current with the payment of his or her Business Services fees, then the Coach will not be deemed “Current”
and will not be eligible to receive any bonuses, commissions, or any other payments due to the Coach pursuant to the
Agreement. If the applicable Coach does not make payment in full to the Company of the outstanding Business Services fees to
become Current, then any and all held bonuses, commissions or any other payments due to such Coach exceeding three (3)
weeks shall be permanently waived and forfeited. Without limitation of the foregoing, if any Coach has not paid their Business
Services fees for either three (3) consecutive months or any four (4) times in any twelve (12) month period, the Coach’s
Independent Coach Agreement will be Canceled for Inactivity, and the Coach will be reclassified as a Customer. For any such
Cancellations for Inactivity, the prior Coach may petition Beachbody for reinstatement in less than the standard 6-month period
within thirty (30) days of cancellation; provided that reinstatement will only be granted at Beachbody’s sole discretion, and if
32
Updated November 3, 2014
granted, the Coach must start his or her business anew and be placed under his or her prior sponsor, and will not be entitled to
his or her prior position in the genealogy.
Notwithstanding the foregoing, a Coach may petition Beachbody to place the Coach’s account on hold during very limited
extraordinary and exceptional circumstances, provided that any such approval, rejections, or conditions shall be made at
Beachbody’s final and sole discretion.
10.3
Involuntary Cancellation
A Coach’s violation of any of the terms of the Agreement, including any amendments that may be made by Beachbody at its
sole discretion, may result in any of the sanctions listed in Section 8.1, including the involuntary cancellation of his or her
Coach Agreement. Cancellations for Policy and Procedure and Coach behavior violations shall be effective on the date on
which written notice is mailed, faxed, or delivered to an express courier, to the Coach’s last known address (or fax number), or
to his or her attorney, or when the Coach receives actual notice of cancellation, whichever occurs first. For Account
maintenance violations, such as account verification or Business Services Fees violations, the Coach will be given 72 hours to
resolve the issue before their account is placed into suspension, including a forfeiture of any pending or future commissions or
bonus payments. Upon commencement of the suspension period of the Coach’s account, the Coach will have ten (10) days to
properly resolve the account maintenance violation, or the account will be permanently terminated. Beachbody reserves the
right to terminate all Coach Agreements upon thirty (30) days' written notice in the event that it elects to: (1) cease business
operations; (2) dissolve as a corporate entity; or (3) terminate distribution of its products via direct selling.
10.4
Voluntary Cancellation
A Coach has the right to cancel at any time, regardless of reason. Cancellation must be submitted in writing to the Company at
its principal business address. The written notice must include the Coach’s signature, printed name, address, and Coach I.D.
Number. If a Coach is also an Autoship Customer or a Team Beachbody Club Member, his or her Autoship Agreement and/or
Team Beachbody Club Membership shall continue in force unless the Coach also specifically requests that it also be canceled.
10.5
Disposition of Coach’s Genealogy Position, Customers, and Coaches Upon Cancellation
When a Coach’s CBC is cancelled for any of the reasons stated above, the following actions are taken:
> The Coach’s rank is changed to Canceled
> All Active Home Direct programs for the canceled Coach will be canceled
> The personally enrolled Customers (and their active Home Direct programs) of the Coach are moved to the Personal
Sponsor of the canceled Coach.
> The Coaches personally sponsored by the canceled Coach are assigned to the Personal Sponsor of the canceled Coach
> If the canceled Coach has only one downline Coach (in either the right or left leg) on the first level, that downline Coach
will be moved up into the canceled Coach’s position
> If the canceled Coach has Coaches in both downline Coach positions (in both left and right legs) in their first level, then no
change in positions will be made, and the canceled Coach’s position will be marked as Canceled.
33
Updated November 3, 2014
EXHIBIT A - PARTIAL LIST OF PROHIBITED TERMS
10-Minute Trainer®
Great Abs Guaranteed®
Team Beachbody®
2-Day Fast Formula®
Great Body Guaranteed®
Ten Minute Trainer®
3-Day Refresh®
Hip Hop Abs®
Thin Kitchen®
ActiVit®
Hip Hop Hustle™
Thin Thighs Guaranteed®
ASYLUM
INSANITY®
Timeless Secret®
Beachbody®
INSANITY: THE ASYLUM®
Top Coach
Beachbody Beauty®
INSANITY: MAX 30™
Total Body Solution®
Beachbody Challenge
Kathy Smith’s Project: YOU!™
TurboFire®
Beachbody Network News
Kathy Smith’s Project: YOU! Type 2®
Turbo Jam®
Beachbody Nutritionals®
Million Dollar Body®
TurboKICK®
Beachbody Revolution®
ONE on ONE
Turbo Nation®
Beachbody Ultimate Reset™
PiYo®
21 Day Fix®
Beast
P90®
21 Day Fix Extreme™
Beast Stack
P90X®
Ultimate Reset
B-LINES®
P90X2®
Vanilla Fresh
Body Beast®
P90X MC2™
WOWY®
Body Beast Supplements
P90X3®
Yoga Booty Ballet®
Body Gospel®
P90X Bring It®
Zen Cleanse®
Body Pump™
P90X ONE on ONE®
Zen 21
Brazil Butt Lift®
P90X+®
Autumn Calabrese
Breakthrough in Beauty®
P90X® Results & Recovery Formula
Brett Hoebel
Bring It! ®
Portion Fix™
Carl Daikeler
ChaLEAN®
Power 90®
Chalene Johnson
ChaLEAN Extreme®
Power Half Hour®
Dan Cohen
Combat
Product Partners®
Debbie Siebers
Cordastra™
Pro Team
Donna Richardson Joyner
Core Cal-Mag™
Pump
Gillian Marloth Clark
Core Omega-3™
Results and Recovery Formula®
Jon Congdon
Decide. Commit. Succeed. ®
RevAbs®
Kathy Smith
Derm Exclusive®
Rockin’ Body®
Leandro Carvalho
End the Trend®
Shake & Share™
Les Mills
E&E®
Shakeology®
Dr. Mark Cheng
Energy & Endurance®
Shaun T’s Fit Kids® Club
Rachael Newsham
Fiber Sweep
Slim in 6®
Sagi Kalev
Fill & Freeze®
Slim Series®
Shaun T
Focus T25®
SuperGym
Teigh McDonough
Get Pumped
T25
Tony Horton
Tai Cheng®
34
Updated November 3, 2014
EXHIBIT B
TEAM BEACHBODY
COACH COMPENSATION PLAN
The Beachbody Coach Compensation Plan has been designed to reward Independent Beachbody Coaches for sharing our
products, services and income opportunity with others. The Coach Compensation represents an innovation in Business Income
Opportunity – paid weekly!
Table of Contents
Earning Opportunities ........................................................... 35
Ranks and Qualifications ........................................................ 39
Glossary .................................................................................. 43
EARNING OPPORTUNITES
There are multiple opportunities to earn income with Coach Compensation Plan.
Retail Commissions
Paid weekly to all Coach Ranks
Earn a 25 percent commission on the retail sales price of Beachbody products you sell to your Personal Retail Customers
through your Team Beachbody Web site, and earn a 15 percent commission on products you sell to your personally enrolled
Team Beachbody Club Members. These commissions will be continue to be paid to the Coach so long as the customer remains
attached to the Coach.
Team Beachbody Club Membership Commissions (Subscription Commissions)
Paid weekly to all Coach Ranks
Earn a 50 percent commission on the sales and renewals of Team Beachbody memberships. These Club membership
commissions are paid weekly.
Shakeology Fast Start Bonus
Paid weekly to all Coach Ranks
Earn a $20 bonus each time one of your personally sponsored Coaches purchases a Shakeology Home Direct Starter Pack.
Shakeology Fast Start Plus Bonus
Paid weekly to all Coach Ranks
Earn a $100 bonus each time you earn five (5) Shakeology Fast Start bonuses in any consecutive 5-week period.
Challenge Pack Fast Start Bonus
Paid weekly to all Coach Ranks
Earn a bonus each time one of your newly recruited personally sponsored Coaches purchases a Challenge Pack. The bonus
amount depends on the type of Challenge Pack purchased. See the pack pricing and commissions guide for information on the
different packs available and the bonus that can be earned on each http://www.beachbodycoach.com/uploads/fckeditor/mdbody/File/downloads/toolkit/bbchallenge/BB_Challenge_Complete_Gu
ide_FAQ.pdf
The company may add additional Challenge Packs or amend the Challenge Pack configurations and payout structures. Please
note the Challenge Pack Fast Start Bonus is not paid on challenge packs sold to a new Coach transferring into an existing
Coach Business Center. Changes will be posted in the Coach office.
35
Updated November 3, 2014
Team Cycle Bonus
Paid weekly to qualified Emerald, Ruby, Diamond, and Star Diamond Coaches
Each week, up to 35 percent of the total Company Bonus volume is set aside for Team Cycle Bonus. *
As an Active and Qualified Emerald or higher Coach, your Coach Business Center (CBC) will start accumulating and banking
Team Volume (TV). Team Volume is generated by the sales of the Coaches in the left and right legs of your entire downline
organization, regardless of depth. When the accumulated Team Volume totals 300 TV, with a minimum of one-third of the TV
(100 TV) in one leg and two-thirds of the TV (200 TV), you earn a cycle. The 300 TV used for the cycle will be deducted from
the appropriate Left and Right volume totals. The remaining volume will carry over to be applied towards your next cycle. As
long as you have sufficient TV, you will cycle up to a maximum of 96 cycles per day.
Your Team Volume will remain in your CBC as long as you maintain your active status and until it is either applied to a cycle
or subjected to a Master Cycle flush. Every 5,000 lifetime cycles, a Master Cycle occurs and a maximum of 5,000 TV in the
strong leg (your leg with the most volume) and all of the volume in the weak leg carries over to the next cycle, which may
occur in the same day.
Team Cycle Bonus example:
In the example below, an Emerald Coach has accumulated Team Volume of 540 TV in their strong leg and 200 TV in
their weak leg.
Left Leg
Right Leg
540 TV
200 TV
<200 TV> <100 TV> Cycle #1
<200 TV> <100 TV> Cycle #2
140 TV
0 TV
Cycle Values
Emerald Coaches earn $14 per Cycle
Ruby Coaches earn $16 per Cycle
Diamond and Star Diamond Coaches earn $18 per Cycle
36
Updated November 3, 2014
Potential Weekly Earnings Team Cycle Bonus per Week
Potential earnings from Team Cycle Bonus value have been set for each rank level within the Team Beachbody Compensation
Plan. The weekly values shown in the chart below represent, for each rank level, the potential weekly earnings from Team
Cycle Bonus.
Active and qualified Emerald and above Coaches will generate Team Cycles based upon their accumulated volume, up to the
allowable number of cycles each day and will have that volume deducted from their available Team Volume totals. Payment
will be issued based on the number of cycles generated up to the potential weekly earnings value for the rank level for which
the Coach is fully qualified. Cycles generated beyond the potential earnings value at each rank will be unpaid cycles.
Once the allowable number of cycles for a day has been generated for a Coach, cycling will stop for that day and will resume
the following day as long as the Coach has sufficient volume to continue cycling.
Potential Weekly Earnings Team Cycle Bonus per Week
*In order to maintain the profitability required to successfully fund and operate the Coach Business Opportunity and to ensure
business stability for the Independent Team Beachbody Coaches, the Company has established a cap of 35 percent of the total
accumulated Company TV to be paid in Team Cycle Bonuses, and may, if necessary, implement a Team Cycle Bonus payout
adjustment that, in order to maintain the established cap, will adjust all Team Cycle Bonus payouts on a equal pro-rata basis
for each CBC after the first 20 cycles. Accordingly, the first 20 cycles are exempt from proration.
Matching Bonus
Paid weekly to qualified Ruby, Diamond, and Star Diamond Coaches
Earn a matching bonus on the Team Cycle Bonuses earned by your personally sponsored Coaches. Ruby Coaches earn a 5
percent matching bonus. Diamond and Star Diamond Coaches each earn a 10 percent matching bonus.
37
Updated November 3, 2014
Star Diamond Leadership Bonus
Paid quarterly to qualified 2 Star Diamond and higher Coaches
The Company sets aside 2 percent of the total Company TV, which is paid quarterly to our top producing Active and Qualified
Star Diamond Coaches. Each of the Qualified Star Diamond ranks share equally in the Star Diamond Bonus Pools in which
they are qualified to participate. Each of the four (4) different Star Diamond Leadership Bonus pools is funded with ½% of the
total Company BV.
Pool # 1 – Active and Qualified Two Star Diamond or higher share in this ½% pool
Pool # 2 – Active and Qualified Five Star Diamond or higher share in this ½% pool
Pool # 3 – Active and Qualified Ten Star Diamond or higher share in this ½% pool
Pool # 4 – Active and Qualified Fifteen Star Diamonds share in this ½% pool
To qualify for the Star Diamond Leadership Bonus Pools as shown above, eligible Coaches at the 5, 10 and 15 Star Diamond
level must also be in attendance at the annual Beachbody Coach Summit (held in June) and at the Beachbody Success Club
Leadership Conference (held in the fall). Each of the Summit and Leadership conference have specific requirements and
eligibility criteria set forth below and as may be updated in each conference’s then-current specific rules posted on
TeamBeachbody.com. Qualified Coaches who attend Summit will be eligible to participate in the Star Diamond Leadership
Bonus paid in the second and third quarter. Qualified Coaches who attend the Success Club Leadership Conference will be
eligible to participate in the Star Diamond Leadership Bonus paid in the fourth and first quarter.
In order to qualify to attend the annual Leadership conference, Coaches must meet all requirements stated in the rules provided
for the Leadership event. Coaches may review the current leadership rules posted at TeamBeachbody.com within the Coach
Online Office.
Coaches who are enrolled in another network marketing opportunity or who have any member of their immediate household
enrolled in another network marketing opportunity will not be eligible to earn the Star Diamond Leadership Bonus (as well as
any of the other exclusive benefits listed in Section 3.9.2) such as being invited to participate in any Elite or Leadership events
hosted by Beachbody.
Coaches who would otherwise be qualified for the Star Diamond Leadership Bonus must contact Compliance to seek approval
for an excused proper absence, to be decided in Beachbody’s discretion, from these noted events.
To qualify for the Star Diamond Leadership Bonus Pools, Qualification Status for the 2 Star, 5 Star, 10 Star, or 15 Star
Diamond levels must be achieved and maintained for six (6) consecutive bonus periods all within a 13-week quarter as defined
by Team Beachbody. Any unpaid accumulated Star Diamond Leadership bonuses will roll over to the next quarterly
qualification period until they are paid.
Additional Coach Business Centers
Team Beachbody Coaches may qualify to open up to 25 Coach Business Centers. Each additional business center may
participate in all of the earning opportunities.
Once a Coach’s CBC#1 achieves a Two Star Diamond rank, the Coach can optionally request to open up one additional CBC
(CBC#2) downline from CBC#1. Additional CBCs must be started and built as new CBCs, and for the avoidance of doubt, a
new CBC cannot be opened by acquiring a preexisting CBC. CBC#2 can start the process of building and qualifying for
advancing ranks. Once CBC#2 has achieved an Active and Qualified Two Star Diamond rank, then the CBC#2 may optionally
request one additional CBC (CBC#3) anywhere in the Coach’s original organization (i.e., downline from CBC#1). This process
of qualifying for additional Coach Business Centers may be repeated until the Coach has a maximum total of 25 Coach
Business Centers.
38
Updated November 3, 2014
Additional Coach Business Centers must qualify independently for participation in the Star Diamond Leadership Bonus. Each
CBC may only count their own personally sponsored downline diamond Coaches toward that specific CBC’s qualification and
participation in the Star Diamond Bonus Pool.
Coaches who have qualified for and operate multiple Coach Business Centers may cancel and re-open their most recently
opened CBC following a six month waiting period, provided that this most recently opened business center has not achieved a
lifetime rank higher than Diamond. If that most recently opened business center has achieved a lifetime rank of one star
Diamond or above, the Coach may not close that business center unless they are resigning as a Beachbody Coach, whereby all
Coach Business Centers associated with that Coach would be closed completely.
Retail Sales Requirements for All Additional Coach Business Centers
For each additional downline CBC that a Coach opens after CBC#1, 100 percent of the PV (which determines the Team Cycle
Bonus payout) needs to be generated through retail sales (i.e., non-Coach orders) from either Web site retail sales to Customers
and/or Team Beachbody Club memberships.
RANKS AND QUALIFICATIONS
There are a total of 19 Official ranks in the Team Beachbody Compensation Plan.
Official Ranks
Coach – has established a Team Beachbody Coach account.
Emerald Coach – is Active, has met the Emerald PV requirements of 50 PV, and has one (1) personally sponsored Active
Coach (or higher) on his right and left legs.
Ruby Coach – is Active, has a minimum of 75 PV, and has one (1) personally sponsored Active Emerald Coach (or higher) on
each of his right and left legs, plus one (1) additional Active Coach on each of his left and right legs.
Diamond Coach – is Active, has a minimum of 100 PV, and has one (1) personally sponsored Active Emerald Coach (or
higher) on each of his right and left legs, plus three (3) additional Active Coaches on each of his left and right legs.
39
Updated November 3, 2014
Star Diamond Coaches
There are a total of fifteen (15) Star Diamond ranks.
The following charts present the requirements for Team Cycle Bonus eligibility at each of the Star Diamond rank levels.
Notable for each rank level are:
• The required number of Personally Sponsored Coaches at each Star Diamond rank
• The required minimum Personal Volume of 200 PV at all Star Diamond ranks
• The required balance of Personally Sponsored Diamond Coaches on each leg at each Star Diamond Rank (note that
this changes at the 5-Star and 10-Star rank levels)
Note: Once the Personally Sponsored Active Coaches necessary to achieve and maintain the rank of Diamond Coach have been met, the
additional Personally Sponsored Active Coaches required for Star Diamond rank levels may be placed anywhere within a Coach’s downline;
that is, there is no specific “balance” requirement on Personally Sponsored Active Coaches beyond that required for Diamond rank. The
Personally Sponsored Active Coaches shown in the charts below reflect a balanced organization only for ease of display.
40
Updated November 3, 2014
41
Updated November 3, 2014
For each of the Star Diamond Ranks (1 Star through 15 Star), a Coach must achieve the requirements as set forth in the charts
above AND must maintain those requirements for each of six (6) consecutive weekly bonus pay periods to fully achieve that
rank level. For participation in the quarterly Star Diamond Leadership Bonus Pools (calculated and paid to active and qualified
2 Star, 5 Star, 10 Star and 15 Star Diamond Coaches), a Star Diamond Coach must achieve the above requirements and
maintain those requirements for each of six (6) consecutive weekly bonus periods, all within a 13-week quarter as defined by
Team Beachbody.
Qualification Status
A tracking element known as Qualification Status (which is separate from Rank) is now in place to assist Coaches in tracking
their qualification progress toward each of the Star Diamond Rank levels. The Qualification Status displays a Coach’s
qualification levels for each period toward advancement to Star Diamond Rank. A Coach must achieve the Qualification Status
for a Star Diamond Rank level for six (6) consecutive periods to fully achieve that Star Diamond Rank. At the end of the sixth
consecutive week for which a Qualification Status for Star Diamond level or higher has been maintained, the Coach’s rank will
then reflect the fully achieved Rank level. To qualify for the Star Diamond Leadership Bonus Pools, Qualification Status for
the 2 Star, 5 Star, 10 Star or 15 Star levels must be achieved and maintained for six (6) consecutive bonus periods, all within a
13-week quarter as defined by Team Beachbody.
Qualification Status Example:
In this example, a Diamond Coach (shown as DC) achieves the requirements for the 1-Star Diamond level in Week 1 (shown
as 1SDQ or 1-Star Diamond Qualifying). In Week 4, the Diamond Coach achieves the requirements for 2-Star Diamond level
and then in Week 4 has only met the requirements for 1-Star Diamond level. In Week 6, as a result of six (6) consecutive
weeks of meeting the 1-Star Diamond level or higher, this Coach’s rank reflects the full achievement of the 1-Star Diamond
rank (shown as 1SD).
Paid-As Rank
Qualification Status
Week 1
DC
1SDQ
Week 2
DC
1SDQ
Week 3
DC
1SDQ
42
Week 4
DC
2SDQ
Week 5
DC
1SDQ
Week 6
1SD
1SDQ
Updated November 3, 2014
GLOSSARY
ACCUMULATING TEAM VOLUME – Once a Coach Business Center (CBC) achieves Active Status and meets the
qualifications for the rank of Emerald Coach or higher, the CBC can start accumulating and banking (holding) Team Volume
(TV) from its left and right downline legs (regardless of depth) and may become eligible to start earning Team Cycle Bonuses
and other bonuses per the Beachbody Coach Compensation Plan.
ACTIVATED – The status reached when a CBC first becomes Active AND personally sponsors two Coaches, one placed in
each of the Coach’s left and right legs, who both become Active. Once a CBC is Activated, it begins to accumulate and bank
(hold) Team Volume (TV) from each downline leg for the purpose of earning Team Cycle Bonuses and other bonuses. Once a
CBC becomes activated, that CBC retains that status indefinitely.
ACTIVE AND QUALIFIED – The status where a CBC has achieved Active Status AND has fully met the qualifications
for a specific Rank level within the Beachbody Compensation Plan within the Bonus Qualification Period.
ACTIVE STATUS – A CBC achieves Active Status by (a) accumulating and maintaining a total of 50 or greater Personal
Volume (PV) within the Bonus Qualification Period; (b) accumulating and maintaining 50 or greater PV within the Bonus
Qualification Period from your personal Home Direct orders; or (c) becoming a new Coach by directly responding to the
Beachbody Coach Business Opportunity offer for the initial Bonus Qualification Period (i.e., solely for the new Coach’s first
35 days). Active Status must be maintained by continuing to have accumulated 50 PV or greater as the Bonus Qualification
Period rolls forward each week.
AGREEMENT – The contract between Beachbody and each Independent Beachbody Coach, which includes the
Independent Beachbody Coach Application and Agreement, the Beachbody Coach Policies and Procedures, and the Beachbody
Coach Compensation Plan, all in their current form and as may be amended by Beachbody in its sole discretion. These
documents are collectively referred to as the “Agreement.”
BINARY GENEALOGY– The tree-like organizational structure utilized by the Beachbody Compensation Plan to
organize Independent Beachbody Coach businesses, to create the related sponsorship connections between CBCs, and to
calculate Rank levels and bonus compensation. A Binary Genealogy structure has one CBC in a position with exactly two CBC
positions directly below that CBC, creating a left leg and a right leg for each CBC. This structure repeats for each CBC within
the overall Binary Genealogy.
BONUS (ES) – Additional compensation paid per the Beachbody Compensation Plan. There are five (5) different bonuses:
1) Team Cycle Bonus, 2) Matching Check Bonus, 3) Shakeology Fast Start Bonus, 4) Shakeology Fast Start Plus Bonus, and 5)
Star Diamond Leadership Bonus.
BONUS EARNING PERIOD – This is the weekly timeframe for totaling and calculating all sales, volume, commissions
and bonuses. The period commences each Thursday morning at 12:00 am ET and continues until 11:59 pm ET the following
Wednesday night. Commissions and Bonuses are processed and paid weekly (one week in arrears) based upon a day-by-day
calculation of sales activity within the Bonus Earning Period.
BONUS POINTS – Points used to determine Commissions and bonuses to be paid to a Coach each Bonus Earning Period.
Bonus Points are a universal denomination to which the Company multiples a currency conversion rate (current conversion rate
for each registered country to be published in the Coach FAQ) to determine the actual amount paid to a Coach in the applicable
country currency.
BONUS QUALIFICATION PERIOD – The timeframe within which Active Status for a CBC is determined for a given
Bonus Earning Period. The Bonus Qualification Period is the 35-day period prior to and including the last day of the most
recently completed Bonus Earning Period.
BUSINESS SERVICES FEES (BSF) – The monthly cost of maintaining a CBC and receiving the proprietary back
office tools, dashboard, and replicated Web site charged to Coaches by Beachbody. Payment of the monthly Business Services
Fees by a CBC is required for that CBC to remain Current.
43
Updated November 3, 2014
CARRY-OVER VOLUME – TV that remains after all possible Cycles have been calculated for a given day. This
remaining TV is brought forward to the next day and is added to any new TV generated by a CBC until additional Cycles may
be achieved.
COACH BUSINESS CENTER (CBC) – An independent sales position within the Beachbody Genealogy, which is
assigned to and represents an Independent Beachbody Coach business. Each position is used to track a Coach’s retail sales
activity and to track any TV generated by a Coach’s downline sales organization.
COMMISSION – A portion of the retail volume of a Beachbody product that is paid to a Coach as compensation for their
sales in the Beachbody Coach Business opportunity.
CURRENT STATUS – A CBC is determined to be Current if the monthly Business Services Fees has been paid for that
CBC during the current Bonus Qualification Period. Any CBC that does not have
Current Status is subject to the withholding or forfeiture of any earned and unpaid compensation, as well as additional
penalties, including suspension and/or termination of the CBC if the account is not brought Current within specified
timeframes as defined in the Beachbody Policies and Procedures document.
CUSTOMER – A purchaser of Beachbody products or membership services, either as a Retail Customer or as a Club
Member. Each Customer is assigned to a Coach, but Customers are not placed in any Genealogy, nor may they sign up
Coaches or other Customers. Further, Customers cannot receive Commissions or Bonuses.
CYCLE (CYCLING) – A bonus calculation and payment process that occurs when an Active and Qualified Emerald or
higher Rank CBC reaches an accumulated 300 TV or greater, balanced with one-third (or 100 TV) from one downline leg and
two-thirds (or 200 TV) from the other downline leg. Once these levels of TV are achieved, the CBC uses that accumulated TV
(called a “Cycle”), which generates a payment to the CBC for that week. Cycling continues until no further Cycles can be
deducted from the accumulated TV. Any unused TV in each leg becomes Carry-Over Volume.
Note:
The Beachbody software system determines which leg is the weak leg between the cycles in a week. For instance, if a CBC has
260 TV in the left Coach leg and 200 TV in the right Coach leg before cycle 1 (300 TV with 200 TV – 100 TV balance is
deducted from the total of both legs), the system determines that the left Coach leg is the strong leg in cycle 1 (260 TV) and the
right Coach leg (200 TV) is the weak Coach leg in cycle 1.
After cycle 1 is complete, the right Coach leg, with 100 TV carried over (i.e., 200 TV – 100 TV = 100 TV) becomes the strong
Coach leg and the left Coach leg, with 60 TV carried over (i.e., 260 TV – 200 TV = 60 TV) becomes the weak Coach leg. In
other words, the swapping of strong and weak leg determination often occurs between Team Cycle Bonus cycles. This is
standard binary compensation plan methodology.
In the Team Beachbody back-office software, left and right Team Volume is denoted as LV (Left Volume) and RV (Right
Volume).
Cycling Example – Four Complete Cycles
Left Team Volume (LV)
Right Team Volume (RV)
Cycles
3700
480
-200
-100
1
3500
380
-200
-100
2
3300
280
-200
-100
3
3100
180
-200
-100
4
2900
80
4 cycles complete————————————————————————————————————
2900
80
Carry over to the next cycle
DAILY CYCLE LIMITS – The maximum number of Cycles a CBC may achieve each day based on the current Rank of
the CBC. Emerald, Ruby, Diamond, and Star Diamond may each cycle a maximum of 96 cycles per day.
44
Updated November 3, 2014
DAY PERIOD – A day is defined as 12:00am ET to 11:59pm ET (Eastern Standard Time).
DIRECT LINE OF SPONSORSHIP – The lineage within the Binary Genealogy that begins with a specific CBC and
moves to that CBC’s personally sponsoring CBC, then to that CBC’s personally sponsoring CBC, and so on (i.e., Mary is
personally sponsored by Bob, who is personally sponsored by Sally, etc.). The Direct Line of Sponsorship is NOT necessarily
the same as the Genealogy lineage, as it is possible that two adjacent CBC’s could not have a personally sponsoring
relationship.
DOWNLINE – A term that defines the Binary Genealogy structure that begins with the two positions directly below a
specific CBC and extends to all CBCs that emanate from those two positions, whether or not they're Personally Sponsored by
that specific CBC.
DOWNLINE ACTIVITY REPORTS (GENEALOGY REPORTS) – Refers to any of several reports generated by
Beachbody or from Beachbody-controlled data that provide critical data relating to the identities of Coaches, sales information,
and enrollment activity of each Coach’s Downline. These reports contain confidential and trade secret information, which is
proprietary to Beachbody.
GENEALOGY – The organizational structure utilized by the Beachbody Compensation Plan to organize Independent
Beachbody Coach businesses, to create the related sponsorship connections between CBCs, and to calculate Rank levels and
bonus compensation. A Binary Genealogy structure has one CBC in a position with exactly two CBC positions directly below
that CBC, creating a left leg and a right leg for each CBC. This structure repeats for each CBC within the overall Binary
Genealogy.
HOME DIRECT (aka AUTOSHIP) – A convenience program wherein preselected products are shipped to you or to
your Beachbody Customers each month and are automatically billed to the credit card that was provided at the initiation of the
program.
INACTIVE STATUS – The status that exists for a CBC when 49 PV or less has been accumulated in any Bonus
Qualification Period. Inactive Status will cause a demotion to the rank of Coach and will also cause permanent removal of all
Team Volume banked at the time the Coach goes Inactive. Upon achieving a minimum of 50 PV or greater, the status of a
CBC will be changed to Active, and TV may again begin to accumulate for that CBC.
LEFT TEAM VOLUME – Represents a CBC’s accumulated TV generated from the downline Coaches in the left leg of
the CBC.
LIFETIME CYCLES – The number of Cycles achieved in the lifetime of a CBC.
LIFETIME RANK – The highest Rank level that a CBC has achieved in its lifetime. Once a Rank is achieved, it is
permanent for Coach recognition purposes; however, Bonuses will be calculated and paid based upon the Paid-As Rank
determined in the current Bonus Earning Period. Also known as Highest Achieved Rank or Official Rank.
MASTER CYCLE – Each time a CBC completes 5,000 consecutive Cycles, a Master Cycle occurs and a maximum of
5,000 TV from the CBC’s strong leg and the entire TV from the CBC’s weak leg is carried over to the next Cycle. Cycling may
resume on the same day.
MATCHING BONUS – One of the bonus opportunities under the Beachbody Compensation Plan, which may be paid to
Active and Qualified Ruby and Diamond Coaches. This bonus is calculated and paid weekly as a 5 percent (Ruby) or 10
percent (Diamond) matching payment based on the Team Cycle Bonus earnings of a Coach’s Personally Sponsored downline
Coaches.
PAID-AS RANK – The Rank level for a CBC that has been achieved in the current Bonus Earning Period. This Rank level
will determine the calculation of Bonuses earned in the current period. This rank may be equal to or lower than the Lifetime
Rank for the CBC.
PERSONALLY SPONSORED – Any or all of the Beachbody Coaches who have been directly sponsored by a specific
Beachbody Coach.
PERSONAL RETAIL CUSTOMER – A Coach’s Personal Retail Customers, including: 1) those Home Direct
45
Updated November 3, 2014
Customers whom the Coach enrolls into the Home Direct Program (excluding those who are already Coaches); and 2) those
non-Coaches who make product or membership service purchases from a Coach’s Beachbody Web site. Coaches may
additionally sell products to third parties, from their personal inventory or in other manners, which are not placed through their
Coach’s Beachbody Web site, provided that these sales will not provide any volume or commissions toward their CBC.
PERSONAL VOLUME (PV) – PV is a value assigned to products and Membership services sold in a Bonus Earning
Period either by a Coach’s personal purchases or by a Coach to his or her Personal Retail Customers. PV is used to determine
Active Status and is also a factor in calculating the payout earned by a Coach for each Cycle.
QUALIFIED – Indicates that a Coach has fully met all requirements to achieve a specific Rank level.
RANKS – The 19 different levels a Coach may qualify for within the Beachbody Compensation Plan. Rank levels have a
direct impact on the amount of compensation a Coach may earn, and may also be a qualifier for participation in various
Beachbody programs and promotions. Rank levels are recalculated weekly.
The Rank levels are:
1. Coach
2. Emerald Coach
3. Ruby Coach
4. Diamond Coach
5. One Star Diamond Coach
5. Two Star Diamond Coach
6. Three Star Diamond Coach
7. Four Star Diamond coach
8. Five Star Diamond Coach
9. Six Star Diamond Coach
10. Seven Star Diamond Coach
11. Eight Star Diamond Coach
12. Nine Star Diamond Coach
13. Ten Star Diamond Coach
14. Ten Star Diamond Coach
15. Eleven Star Diamond Coach
16. Twelve Star Diamond Coach
17. Thirteen Star Diamond Coach
18. Fourteen Star Diamond Coach
19. Fifteen Star Diamond Coach
RETAIL COMMISSIONS – One of the commission opportunities that may be paid to Coaches under the Beachbody
Compensation Plan. This commission is calculated and paid weekly on the sales of products and Membership services to a
Coach’s Personal Retail Customers through that Coach’s Team Beachbody Web site so long as that customer remains attached
to that Beachbody Coach.
RETAIL VOLUME – Retail Volume is a value assigned to each product in order to calculate Commissions paid in Bonus
Points. It is equal to the current US retail price for each product.
RETAIL SALES – Retail sales are purchases made by an individual who is not a Beachbody Coach.
RIGHT TEAM VOLUME – Represents a CBC’s accumulated TV generated from the downline Coaches in the Right leg
of the CBC.
SPONSOR – A Beachbody Coach who enrolls another Beachbody Coach into the Company. The act of enrolling others and
training them to become Beachbody Coaches is called “sponsoring” or “Personally Sponsoring.”
STAR DIAMOND LEADERSHIP BONUS – One of the bonus opportunities that may be paid to Coaches under the
Beachbody Compensation Plan. This bonus is calculated and paid quarterly
based on a percentage of the total Company TV, and is paid to those meeting and maintaining Star Diamond qualifications for
six (6) consecutive weeks within each quarter
46
Updated November 3, 2014
STRONG LEG – In evaluating the TV from a CBC’s Downline, the leg with the higher accumulated TV at any time is
deemed the Strong Leg at that time.
SUBSCRIPTION COMMISSIONS (aka CLUB COMMISSIONS) – One of the commission opportunities that
may be paid to Coaches under the Beachbody Compensation Plan. This commission is calculated and paid weekly on the sales
and renewals of Team Beachbody Club Memberships to a Coach’s Personal Retail Customers or Personally Sponsored
Coaches.
TEAM CYCLE BONUS – One of the bonus opportunities that may be paid to Active and Qualified Emerald or higher
Coaches under the Beachbody Compensation Plan. This bonus is calculated and paid weekly on the accumulated TV from a
CBC’s Downline.
TEAM VOLUME (TV) – TV is a value assigned to products and Membership services sold in a Bonus Earning Period
and is used to calculate Team Cycle Bonus. The TV for a CBC is the sum of all TV generated from purchases made by the
CBCs Downline Personal Sponsored Coaches and their Personal Retail Customers. TV for a CBC does not include volume
generated by the CBC’s personal purchases or purchases of their Personal Retail Customers.
UPLINE – This term refers to the CBCs above a particular Beachbody Coach in the Direct Line of Sponsorship.
WEAK LEG – In evaluating the TV from a CBC’s Downline, the leg with the lower accumulated TV at any time is deemed
the Weak Leg at that time.
47
Updated November 3, 2014
Was this manual useful for you? yes no
Thank you for your participation!

* Your assessment is very important for improving the work of artificial intelligence, which forms the content of this project

Download PDF

advertisement