Basic Computer Training User guide Name:______________________ 11/2013 2 Table of Contents WORKING WITH HARDWARE ....................................................... 1 Tower ............................................................................................................................................................ 1 Mouse ........................................................................................................................................................... 2 Mouse tips and tricks .................................................................................................................................... 3 Keyboard ..................................................................................................................................................... 3 Layout .............................................................................................................................................................. 3 Shortcuts ......................................................................................................................................................... 3 Screen .......................................................................................................................................................... 4 Desktop ........................................................................................................................................................... 4 Taskbar ............................................................................................................................................................ 5 WORKING WITH APPLICATIONS .................................................. 7 Application Basics ...................................................................................................................................... 7 Window controls ............................................................................................................................................ 7 Scroll bars ........................................................................................................................................................ 8 Dialog Box....................................................................................................................................................... 8 Menus .............................................................................................................................................................. 8 Command buttons ....................................................................................................................................... 9 Tabs .................................................................................................................................................................. 9 Microsoft Office ........................................................................................................................................... 9 Tabs ................................................................................................................................................................ 10 Office Button/File Tab................................................................................................................................. 11 Web Browsers ............................................................................................................................................ 12 Search engines ............................................................................................................................................ 13 Favorites ........................................................................................................................................................ 14 Home Page .................................................................................................................................................. 14 Links ................................................................................................................................................................ 14 Website layout ............................................................................................................................................. 15 Email ........................................................................................................................................................... 16 Inbox .............................................................................................................................................................. 16 Create a new message ............................................................................................................................. 17 Calendar....................................................................................................................................................... 18 Contacts ....................................................................................................................................................... 19 Signature ....................................................................................................................................................... 19 Getting Help .............................................................................................................................................. 20 Windows Help .............................................................................................................................................. 20 Getting help in applications/programs .................................................................................................. 20 3 Coborn’s Inc. Help Desk ............................................................................................................................ 21 WORKING WITH FILES ................................................................. 23 Windows Explorer ...................................................................................................................................... 24 File types .................................................................................................................................................... 25 Pictures ....................................................................................................................................................... 26 Getting pictures from the camera to the computer ........................................................................... 27 Editing pictures ............................................................................................................................................ 28 Sharing pictures ........................................................................................................................................... 29 SYSTEM SECURITY/INTEGRITY .................................................... 31 To lock your workstation ............................................................................................................................ 31 To shut down the computer...................................................................................................................... 31 To safely remove a device ........................................................................................................................ 31 ADDITIONAL RESOURCES .......................................................... 33 Post training activities .............................................................................................................................. 33 Quick reference guides ............................................................................................................................ 33 4 Working with Hardware Working with hardware TOWER Power button Used to turn the computer on. CD/DVD drive Access data/multimedia stored on CDs and DVDs Press the button to open, place the disk in the tray, and push lightly on the front of the tray to close. USB port The USB port is used to plug in access data on flash drives. Some external equipment (speakers, mouse, etc. can be plugged into USB ports. Additional USB ports are available on the back of the tower. Audio jacks The audio jacks are used to plug in headphones and microphones. External computer speakers can also be plugged into the headphone jack. Additional audio jacks are available on the back of the tower. Flash drives and some external equipment can be plugged into the USB ports on the front and back of the tower Computer towers can lay flat or stand upright Operating system The Operating System controls all the software, hardware, and files on your computer. Each operating system (and new versions of the same operating system) include new functions and/or changes to existing functions. Operating System: The appearance and functionality of Operating Systems vary between versions. Your computer may have Windows XP (top) or Windows 7 (bottom) 1 Identify your Operating System Follow the steps below to determine which Operating System is installed on your computer. 1. Click on or 2. Right-click on My Computer or Computer 3. Select Properties 4. The Properties window will display the name of your Operating System MOUSE The standard computer mouse is plugged into a USB port and has five primary actions that serve a variety of purposes: Action Left-click Uses • Select an option from a menu. • Place the cursor in text fields or move the cursor within text. • Select an object in applications or windows. Right-click Scroll wheel • Navigate within applications or the internet. Doubleclick (left button) • Open folders, files, or programs from the desktop or MS explore window. Right-click • Provides a list of things you can “do” with an object, text, internet link, etc. Click and drag • Highlight text/content • Drag files/folders • Move or resize pictures/objects in Word, PPT, etc. Scroll wheel • Roll up or down to scroll in a window (document, website, etc.). • Press to scroll at variable speeds (press again to stop). • Hold Ctrl and scroll to zoom in or out. • Click links on a website to open in a new window. 2 Left-click Mouse tips and tricks • Always use the mouse on a clean, flat surface. • Computer mice are capable of very precise control. Move the mouse in smooth, controlled movement. Do not “flick” it. • If you are dragging the mouse and come to the edge of the table or mouse pad, lift the mouse off the surface and place it back in the middle. KEYBOARD Layout Whether you're writing a letter or entering numerical data, your keyboard is the main way to enter information into your computer. Did you know you can also use your keyboard to control your computer through some simple keyboard shortcuts? The first step in learning shortcuts is understanding the layout and function of the buttons. These keys include the letter, number, punctuation, and symbol keys. Typing keys (alphanumeric) Control keys These keys are used alone or in combination with other keys to perform certain actions. The most frequently used control keys are Ctrl, Alt, the Windows logo key , and ESC. Function keys The function keys are used to perform specific tasks. They are labeled as F1, F2, F3, and so on, up to F12. The functionality of these keys differs from program to program. Navigation keys These keys are used for moving around in documents or web pages and editing text. They include the arrow keys, Home, End, Page Up, Page Down, Delete, and Insert. Numeric keypad The numeric keypad is handy for entering numbers quickly. The numeric keypad can be turned on or off by pressing the Num Lock key. Shortcuts Keyboard shortcuts allow you to perform actions by using your keyboard. They're called shortcuts because they help you work faster. Many of the most common commands can be performed using one or more keys on your keyboard. 3 Here are some common shortcuts. Ctrl+C Copy the selected item/text Ctrl+X Cut the selected item/text Ctrl+V Paste the selected item/text CTRL+B Bold CTRL+I Italic CTRL+U Underline Ctrl+Z Undo an action Ctrl+Y Redo an action (after using the undo command) Ctrl+S Save Alt+Tab Switch between open programs or windows Ctrl+Page Up or Down Switch between tabs in a web browser or Excel file Ctrl+A Select all items/text in a document or folder Home Move the beginning of a line of text End Move the end of a line of text Ctrl+Home Move to the beginning of the document Crtl+End Move to the end of the document Keyboard shortcuts appear next to tasks in the menus or when you hover your mouse over a button SCREEN No matter what you plan to use a computer for, there are certain elements of the screen that are important to understand. Desktop The desktop is the main screen area that you see after you turn on your computer and log on. Like the top of an actual desk, it serves as a surface for your work. You can also put stuff on the desktop, such as files and folders, Windows 7 desktop and arrange them however you want. Where did my desktop go? Because programs run on top of the desktop, the desktop itself is often partially or completely hidden. To see the desktop without closing your programs or files, click the Show Desktop icon ( or ) on the task bar. In Windows 7, click the small gray box in the bottom right corner of the screen. If you do not have a 4 Show Desktop icon on your screen, click the Minimize button ( the top right corner of any programs you have open. , , or ) in Working with desktop icons Icons are small pictures that represent files, folders, programs, and other items. Open a file or program Double-click the icon. Add shortcuts Right-click a program, folder, or file and select to the desktop Send to > Desktop. A shortcut is an icon that represents a link to an item. If you delete a shortcut, only the shortcut is removed, not the original item. You can identify shortcuts by the arrow on their icon. A folder icon (left) and a shortcut icon (right) Delete icons Right-click a program, folder, or file and select Delete. Arrange icons Click and drag the icons where you want. Windows XP Right-click an empty area of the desktop and select Arrange icons by> Name, Type, Size, or Modified. Windows 7 Right-click an empty area of the desktop and select View >Auto arrange icons. The Recycle Bin When you delete most files or folders, it doesn’t actually get deleted right away – it goes to the Recycle Bin. Double-click the Recycle Bin and right-click one of the icons to restore the file. Right -click the Recycle Bin and select Empty Recycle Bin to permanently delete the items if you’re sure you won’t need them again. The Recycle Bin when empty (left) and full (right) Taskbar The Taskbar is the long horizontal bar at the bottom of your screen. Unlike the desktop, which can get obscured by the windows on top of it, the taskbar is visible almost all the time. Windows XP taskbar Start Menu Windows7 taskbar Quick Launch Middle section 5 Notification area Start button Click the icon in the lower-left corner of the screen to open the Start menu and navigate to programs, files, and administrative functions. Click an item once to open it. Commonly used programs can be pinned to the main Start menu by right-clicking the program and selecting Pin to Start menu. The Windows 7 Start menu includes a search box to help find files and programs. To search, open the Start menu and start typing. Search results will appear above the Search box (Windows 7 only) Search box as you type. Click any of the results to open it. Click the Clear button ( ) to return to the main Start menu. Quick Launch toolbar The Quick Launch toolbar allows you to open commonly used items with one click. To add programs to the Quick Launch toolbar click and drag the icon to the toolbar. You may need to unlock the Taskbar first by right-clicking the toolbar and selecting Lock Taskbar. Middle section The middle section of the Taskbar displays all the documents and programs you have open. Click one of the buttons to switch to that program. The active window (the program you are currently using) will appear pressed in, or darker, than the other Three Paint windows combined in one button buttons. If the Taskbar becomes too crowded with buttons, the buttons for the same program will be grouped into a single button. Notification area The Notification area includes a clock and icons that communicate the status of something on your computer or provide access to certain settings (volume, anitvirus, etc.). Click the arrow to the left of the icons to show additional icons. Right-click an icon to see a list of available options or double-click it to open the associated program/setting. Occasionally, an icon in the notification area will display a small pop-up window (called a notification) to notify you about something. For example, after plugging in new hardware (mouse, Notification camera, flash drive) or when there are updates ready to be installed for a program. Click the Close button ( ) to remove the notification. 6 Working with Applications Working with applications APPLICATION BASICS Window controls Whenever you open a program, file, or folder, it appears on your screen in a box called a window. Because windows are used for everything you do on a computer, it is important to understand some basic functions shared by all of them. Use the Menu Bar to access the program’s options. The Title Bar displays the name of the document or program. The Minimize button hides the window without closing it. Use the Maximize/Restore button to resize the window. The Close button closes the file/program. Use the Scroll bar to quickly move through the document. Drag the borders and corners to move or resize the window. Resize a window Click the Restore button and point to any of the window’s borders or corners, when the pointer changes to a two-headed arrow (↔) drag the border or corner to shrink or enlarge the window. Windows 7: Press and ← or → to “snap” the window to the left or right of the screen and resize the window to half the size of the screen Make a window fill the screen Click the Maximize button ( Move a window Point to the title bar, click and drag the window to the location you want. Note: Windows cannot be moved when they are maximized Hide a window Click the Minimize button ( Switching between windows Click the button on the taskbar at the bottom of the screen or Press Alt+Tab. Cycle through all open windows by holding down Alt and repeatedly pressing Tab; release Alt to switch to the selected window. 7 ) ) Scroll bars When a document, webpage, or picture exceeds the size of its window, scroll bars appear to allow you to see the information that is currently out of view. • Click the up or down scroll arrows to scroll the window's contents up or down in small steps. Hold down the mouse button to scroll continuously. • Click an empty area of a scroll bar above or below the scroll box to scroll up or down one page. • Drag a scroll box up, down, left, or right to scroll the window in that direction Dialog Box A dialog box is a simplified window used to communicate information, prompt a response, or both. Dialog boxes contain a message or question and 2-3 command buttons. Click one of the command buttons to make a selection and close the dialog box. Dialog Box Menus Most programs contain dozens or even hundreds of commands (actions) that are used to carry out tasks. Many of these commands are organized under menus. To keep the screen uncluttered, menus are hidden until you click their titles in the menu bar. • Click one of the words (i.e., View) on the Menu bar to open the menu. • If a command is unavailable, it is shown in gray. • Some menu items will open a submenu or dialog box. • Click the menu bar or part of the window to close the menu without selecting a command. • Available keyboard shortcuts are shown to the right of the command in the menu. 8 Clicking Explorer Bars opens a submenu Some menus do not appear on a menu bar, but are marked with an arrow next to a word or picture Command buttons A command button is any button that performs a function with only one click. Command buttons appear in dialog boxes and throughout many applications. Outside of dialog boxes, command buttons vary in appearance, but most will “light up” or change appearance when you hover your pointer over them. Examples of command buttons Command button with Alt Text Many command buttons will also display text describing the buttons function (called alternate text, or Alt Text) when you point at it with your mouse. Tabs Many programs use Tabs to organize command buttons, data, or multiple instances of the program. To switch tabs within a program, click on a different tab or press Ctrl+Page Up/Down. Tabs in MS Word MICROSOFT OFFICE The Microsoft Office suite of products includes several programs, each of which is designed for a specific purpose. The Office products’ many shared features and functions help users easily switch from using one product to the next. Word Prepare printed or electronic documents that include text, graphics, tables, and more. Excel Organize large amounts of data, process complex computations, crossreference data, and generate customized charts and graphs. PowerPoint Create presentations composed of slides that include text, graphics, movies, sound, and more. Outlook Create, send, and organize emails, manage a calendar and to-do’s, and includes an electronic address book/contact list. Note: SVHarbor includes the web version of Outlook, refered to as Outlook Web App (OWA) 9 Additional Microsoft Office packages include software for creating/managing databases, building websites, managing large projects, designing professional print materials, creating diagrams and flowcharts, facilitating online collaboration, and more. Identify version of Microsoft Office To identify which version of Microsoft Office is installed on your computer: 1. Locate the icon/name of an Office product (Word, Excel, PowerPoint, etc.) on the / menu or desktop. 2. Right click the icon/name and select Properties. Tabs The newest versions of Office products organize the commands/functions on tabs instead of the menus and toolbars found in previous versions. The tabs help keep commands visible while you work and reduce the number of clicks necessary to perform each function. Most of the functions are represented by unlabeled icons. A label and description of the function will display when you point at the icon. Click the in the bottom right corner of a group of icons to open a window box with an expanded set of related options. The table below lists some of the most common functions used in the three main Microsoft Office programs (Word, Excel, PowerPoint) and the tab they are located on. Some functions appear on Contextual tabs, which only display when shapes, tables, or other objects are selected. Function(s) Icon Word Excel PowerPoint Cut, copy, paste Home Home Home Font, font size, font color, bold, italics, etc. Home Home Home Bullets and numbering Home Alt + 7 Home Line/paragraph spacing Home and Page Layout N/A Home 10 Indent Home and Page Layout Home Home Format painter Home Home Home Insert page break Insert and Page Layout Page Layout N/A Insert picture/clip art/shape/chart Insert Insert Insert Insert table Insert Insert Insert Insert page # Insert Insert Insert >Slide # Insert hyperlink Insert Insert Insert Insert header/footer Insert Insert Insert Page margins and orientation Page Layout Page Layout Design >Page Setup Spell check Review Review Review Thesaurus Review Review Review Table/cell borders Home Home Design Insert/delete rows and columns Layout Home Layout Sort data Layout Home and Data N/A Filter data N/A Home and Data N/A Merge cells Layout Home Layout Wrap text Right-click > Table properties Home N/A New slide/Slide layout N/A N/A Home (isolates data within a table) (shapes also on Home tab) Office Button/File Tab Depending on which version of Microsoft Office you are using, you will see either the Office Button or File tab in the top left corner. This button/tab contains basic file management commands (print, save, new, open, etc.) and program settings (spell check settings, default save settings, etc.). 11 WEB BROWSERS Web browsers are used to access internet content. In order to get the most out of the internet, it's important to understand the various features of a browser. Internet Explorer is the default browser for Microsoft Windows and will be the focus of the information below. The look and functionality of other popular web browsers (i.e., Firefox, Google Chrome, and Safari) may differ slightly, but much of the information will apply regardless of which browser you are using. Icons for popular web browsers Back and Forward Tab Tabs allow users to have multiple browser sessions open without clogging up the desktop with multiple windows or the task bar with multiple buttons. Address bar The address bar shows the web address (also called a URL) of the page you are on. To go to a different page, you can type an address in the address bar and then press Enter (or Return). Notes • • Addresses typed in the address bar must be an exact match to the destination address. Pay attention to the end of URL when entering an address. URL’s can end in .com, .org, .net, .gov, .edu, and more. 12 • The beginning of a URL (http://) does not need to be typed with an address, unless you are visiting a secured site (i.e., Coborn’s Intranet, banking sites, etc.), which typically require https to be typed at the beginning of a URL instead of http. New Tab button The New Tab button opens a new browser session within the current window. Search bar Many browsers include a search bar for performing web searches. The search bar is linked to a search engine (see below for more information) and, unlike the address bar, does not require a specific entry. Type your keywords and press Enter to view a list of possible matches. Command bar Icons on the command bar provide one-click access to common settings and functions (print, favorites, tools, etc.). The Command Bar can be turned on and off by right-clicking the title bar and clicking Command Bar. Status bar The status bar displays the status of browser activity (i.e. “Waiting for www.yahoo.com”, “Downloading images from www.svharbor.com”, etc.). The address associated with a link will display in the status bar when the pointer is hovered over the link. Favorite buttons The favorite buttons are used to access/manage the list of bookmarked sites. See below for more information on favorites/bookmarks. Refresh Clicking the refresh button reloads the current page. The refresh button can be used to update a page that changes frequently, reload a frozen page, or retry accessing a page if the first attempt produced an error. Back and Forward Click the Back and Forward buttons to move to navigate through previously visited pages. Search engines Search engines (i.e. ,Google, Yahoo, Bing) are specialized web sites that help you find what you're looking for on the web. All you have to do is type in one or more keywords, press enter, and the search engine will look for matching web sites from all over the web. Sites that match your search are displayed with the most relevant or current results displayed first. Search engines also include links that allow you to search specifically for news stories, images, videos, or maps. Review results and modify search terms If your search results don't seem very good, you may need to try different search terms. Remember, the search engine can't read your mind; it just looks for matching words. For example, if you just search for the word polish, the search engine doesn't know whether you're looking for shoe polish or a history of the Polish language! 13 You can improve your search results by searching for shoe polish. However, that still may return a wide variety of web sites, such as: • Stores that sell shoe polish • Guides on how to polish shoes • The history of shoe polish • And probably much more Google, with suggested searches To get the best results, ask yourself: What exactly am I looking for? Specific terms usually return better results. Many search engines help narrow search results by displaying specific phrases as you type your key words. Click one of the suggested searches, or use the arrow keys to highlight the phrase and press enter. Favorites Web browsers allow you to save (bookmark) a list of websites for quick access in the future. Save a new favorite Click while viewing the page, or right-click a link and select Add to favorites. A dialog box will display to let you type a name for the new favorite. Visit a favorite Click and click on the site you want to visit. Delete a favorite Click , right-click the favorite, and click Delete. Home Page The Home Page displays when a web browser is first launched or when you click the button. To change the Home Page: Navigate to the page you would like to set-up as your new home page (i.e. www.cobornsinc.com), right-click select Add or change home page. and Links One common way to navigate the internet is through links. Links can be part of websites, emails, and even offline documents such as a PDF, Word document or PowerPoint presentation. When clicked, links take you to a specific website. The Coborn’s, Inc. logo is a link to the intranet home Because links can be associated with text, graphics, or pictures, it may not always be obvious that a link is available on a page. It helps to pay attention to the mouse pointer. If the pointer changes from an arrow 14 to a hand , the item it is pointing at is a link. The destination of the link will display in the status bar when you hover the pointer over the link. Drop-down menu on The most commonly used links on websites are part of the Coborn’s, Inc. Intranet “navigation bar” at the top of side of a website. Many navigation bars include simple buttons that take you to a new page when clicked. Others include drop down menus that, when pointed at or clicked, expand to reveal multiple choices. Open a link in a new browser tab Right-click the link and select Open link in New Tab or point to the link and click the scroll wheel instead of the left mouse button. Open a link in a new browser window Right-click the link and select Open link in a New Window. Open a link in an offline document Hold down Ctrl and click the link. Website layout In addition to understanding how a web browser works and how to navigate the internet, it is important to understand the basic layout of websites and how to find the information you are looking for. Although every website is unique, most include the following components and even locate them in similar parts of the screen. 15 Header The header displays a logo and/or the name of the site or company. The main logo/name is typically a link to the site’s homepage. Navigation bar Most webpages have a navigation bar near the top of the page that lets you navigate to other parts of the website. Some pages also have a navigation bar on the left or right side. Main content Most of the time, the main content is the most relevant part of the page. In fact, you can often just read the main content and ignore everything else. The main content may be an article, recipe, video, photo, or something else. Social plugins The icons at the top of the page provide links to the site’s social media sites (Twitter, Facebook, etc.). When displayed within the main content, social media plugins allow you to share the content via social networks. Search box The site’s search box allows you to search for content on the site by typing one or more keywords and pressing Enter. Advertisement Many websites are supported by ads. Ads may appear anywhere on the page - even in the middle of the main content. Generally, it's best to ignore the ads, as they usually won't help you find the information you're looking for. However, ads can sometimes be relevant, for example if you're shopping online or researching an item for purchase. Links Most news sites and blogs display links to other articles on the or even related sites outside the site you are visiting. The links may display the newest content for the site or related articles/information. EMAIL Due to the ability to communicate instantly to large audiences, send documents, images, and videos, and retain a record of two-way dialogs, email has become a primary form of business communication. Note: Most employees at retail locations will use the online version of Microsoft Outlook, while most corporate office employees will use a desktop version of Lotus. Inbox The inbox displays all the email messages (read and unread) that have not been deleted or moved to a new folder. Users are taken to the inbox after logging in to the email system. Messages in the inbox can be sorted by clicking on one of the column headers (From, Subject, Date Received, etc.) 16 View the inbox Click screen Sort messages Click one of the column headers (From, Subject, Date Received, etc.) to change the order the messages are displayed. Open a Message Click a message once to display it in the reading pane or double-click the message to open it in a new tab or window. Open an attachment If the message contains an attachment (document or image file included in the email), double-click the file icon Reply to a message Click Reply ( or sent the message. or in the navigation bar on the left side of the ) to send a response to the person who Click Reply All ( or ) to send a response to the person who sent the message AND all the people who received it. Delete a message From the inbox, click and drag the message to the Deleted Items ( ) or Trash Create a folder Right-click Inbox in the navigation pane on the right side of the screen and select New Folder. Type a name for the folder and click OK. Move a message to a folder From the inbox, click and drag the message to the desired folder View messages in a folder Click the folder in the navigation bar on the left side of the screen Reading/Preview pane The reading/preview pane allows you to read an email without opening it in a new window or tab. The reading/preview pane can be turned on/off or moved to the bottom or side of the screen by clicking (Lotus). (Outlook) or Create a new message Create a new message From the inbox, click or and type your message in the blank white space in the middle of the window. The tools at the top of the window ( be used to reformat the text. Add recipients ) can Type the recipients email address in the box next to To, Cc, or Bcc or click To, Cc, or Bcc to add recipients from the address book. To Recipients in the To field are the intended audience of the message, or, those who should respond to the email or act on a request 17 Cc The Cc field is used to send the message to recipients who need to be informed of a conversation, decisions, or status update, but do not need to take action or are not directly involved in the matter Bcc Bcc is used when you want to hide some or all of the recipient names and email addresses. Spell check a message Click / to spell check the message. Configure e-mail to automatically spell check outgoing emails: Outlook: Click on the main page, scroll down to the Spelling Options section and check the box next to Always check spelling before sending. Lotus: Go to File>Preferences, click Mail and check the box next to Spell-check messages before sending. Add attachments To attach a file (photo, Word document, spreadsheet, etc.): Outlook 1. Click 2. Click 3. Browse the appropriate folder, click the file you need to attach and click 4. Click 5. Click Lotus 1. Click 2. Browse to the appropriate folder, click the file you need to attach and click The process can be repeated to attach multiple documents. Send message Click or Calendar View the calendar Click the screen Change views Outlook Click , at a time or or in the navigation bar on the left side of at the top of the screen to view 1, 7, or 31 days Lotus Click , , , or in the navigation bar on the left side of the screen 18 Create a new appointment 1. Click / 2. Write a subject for the appointment and type details for the event in the white space in the middle of the window. 3. Select the start date/time and end date/time by clicking the icon to the right of the appropriate fields (i.e. ). 4. Add attendees by clicking (Outlook) or adding names to the Required, Optional or FYI fields (Lotus) 5. Schedule recurring/repeating events if necessary by clicking or 6. or Contacts View contacts Click screen. Add new contact or in the navigation bar on the left side of the 1. Click or 2. Fill out the appropriate fields 3. Click Organize contacts or 1. Right-click or and select New Folder 2. Type a name for the folder and press Enter 3. Click and drag contacts from the main Contacts screen to the appropriate folder Signature Creating a signature allows you to automatically include detailed contact information with every correspondence without needing to retype it each time. Your signature should at least include your name, location, title, and contact information (email and/or phone). Outlook 1. Click 2. Scroll to Messaging Options and click 3. Type the information you want included in your signature. Use the text formatting tools at the top of the window if desired. 4. Click Lotus . 1. Select File > Preferences. 2. Select Mail and then click the Signature tab. 3. Type the information you want included in your signature. Click to change the formatting of the text if desired. 4. Click 19 GETTING HELP At some point, you're likely to run into a computer problem or task that’s confusing. There are a variety of resources available to help figure out how to finish the task you are working on or resolve an issue. Windows Help Windows Help and Support is the built-in help system for Windows. It's a place to get quick answers to common questions, suggestions for troubleshooting, and instructions for specific functions. It won't help you with a program that is not part of Windows (i.e., Excel, Lotus, etc.). To open Windows Help, click the Start button, select Help and Support. Search Help The fastest way to find information in Windows Help is to type a couple keywords in the search box. For example, to get information about wireless networking, type wireless network, and then press ENTER. Click one of the results to read the topic. If you're connected to the Internet, searches can include new Help topics and the latest versions of existing topics from the Windows Help online website. Browse Help You can browse Help topics by subject. Click the Browse Help button ( ), and then click an item in the list of subject headings that appears. Click a Help topic to open it, or click another heading to dig deeper into the subject list. Getting help in applications/programs Almost every program comes with its own built-in Help system with information about troubleshooting problems and instructions for specific functions. Most software Help functions provide links to additional online resources. To open a program's Help system: Click the Help menu or Help icon on the main toolbar. Pressing the F1 key will also open Help in most programs. 20 Help menus Getting help online The web contains a vast amount of information, so there’s a good chance the answer to your questions is available throug a general web search (i.e. Google.com, Yahoo.com, etc.). See the Internet section for more information. Coborn’s Inc. Help Desk If you have an urgent question or concern, contact the Help Desk at [email protected] or 320-203-6260. 21 22 Working with Files Working with Files Saving your work frequently is one of the most important disciplines when using computers. The progress made on a project can easily be lost by accidentally closing a program, power failure, or the program freezing and needing to restart. It is also important to understand how to manage files/folders on a computer in a way that makes them easy to find for future reference/use. A file is an item that contains information, such as text, images or music. When opened, a file can look very Examples of file icons much like a text document or a picture that you might find on someone's desk or in a filing cabinet. On your computer, files are represented with icons; this makes it easy to recognize a type of file by looking at its icon. Most files are store in folders. If you had thousands of paper files on your desk, it would be nearly impossible to find any particular file when you needed it. That's why Examples of folder icons people often organize paper files in folders inside a filing cabinet. On your computer, folders work the same way. Folders can also store other folders. A folder within a folder is usually called a subfolder. You can create any number of subfolders, and each can hold any number of files and additional subfolders. A drive is the physical location where all files and folders are stored. A drive may refer to the main hard drive of a computer (C: drive), network drives (G: drive and F: drive) connected to the computer through the internet or internal data connection, or disc drives (DVD-RW drive, G:). 23 WINDOWS EXPLORER Explorer is the main interface used to locate and manage the files saved on your computer and the network. To open Explorer, right-click select Open Windows Explorer or Explore. 1 Navigation pane or and The navigation pane displays all available drives and folders. The lists and sub-lists can be expanded by clicking or and collapsed by clicking or . Click any of the folders or drives once to view the contents in the center of the screen 2 Forward/Back Use the Back and Forward buttons buttons or libraries you previously viewed. or to navigate to folders 3 Address bar The Address Bar displays the “path” of the folder that is currently selected/displayed (i.e. F:Common/Global/). Providing the path to others can help them quickly locate files in shared drives. If you need to back out to a folder, click the name of the folder in the bar (Windows 7) or delete everything to the right of that folder (Windows XP). 4 Tool Use the toolbar to perform common tasks, such as changing the appearance of your file/folder listings or copy, cut, or rename a folder/file. The options available on the tool/menu bar may change based on the file type selected. 5 Views Click or to change the appearance of the icons and the information displayed about each of the files/folders. 6 Column Click any of the column headings to sort the files/folders by that attribute (name, type, date modified, etc.). Clicking the heading again will sort the files/folders by the same attribute, but in reverse order. 7 File/folder list This is where the contents of the current folder or library are displayed. bar/menu bar headings 24 Below are the key functions you need to understand when managing the files/folders on your computer. Save All editing programs (text, photo, etc.) will have a save icon on the toolbar/ribbon at the top of the screen or under the File menu. Ctrl + S is a universal shortcut for save. Note: Most files should be saved to a network folder (F: or G:, not C:), which is backed-up each night. Files saved on a computer are not backed up and can be lost if the hard drive/computer crashes. Save As Save As creates a duplicate of the file you are working on and allows you to create a new name for the file. Save As will be right next to the Save command in the File menu. Create a folder Click or or right-click an empty space in the folder and select New>Folder. Open a file/folder Click a folder once in the navigation pane or doulble-click a file/folder in the center of the window. Rename a file/folder Right-click the file/folder and select Rename. Note: This renames the existing file, but does not make a new copy like Save As. Cut/copy a file/folder Right-click a file or folder and select Copy to duplicate the file/folder or Cut to move the file/folder out of the current location. Browse to the new location you want the file/folder, right-click an empty space in the folder/drive and select Paste. Move a folder Files and folders can be moved into a new folder/drive by simply dragging it over the top of the new location’s icon and releasing the mouse button when the icon for the new location lights up. FILE TYPES All files saved on a computer or network will be identified by one of many file types. The file type is designated by letters at the end of a file name (i.e., .doc, .ppt, .jpg) as well as a longer formal name (i.e. .doc = Microsoft Word 97-2003 Document). The file type can be seen if you select details view in explorer. The file type indicates the program the file was created in and/or the programs the file can be opened in. For example, a .jpg is an image file and can be opened by image editing software and inserted as in image in a Word or PowerPoint document, but cannot be opened by itself in Word or PowerPoint. 25 Some of the main file types are defined below. DOC XLS PPT Files created in 1997-2003 versions of Word, Excel, and PowerPoint. DOCX XLSX PPTX Files created Word, Excel, and PowerPoint after 2007. PDF .docx, .xlsx, .pptx documents may not be compatible with 1997-2003 versions of Word, Excel, or PowerPoint, but the new versions of those programs can save files in a format that is compatible with older versions by selecting Save As > Word 97-2003 Document, etc. PDF stands for Portable Document Format. PDFs are compressed, noneditable versions of documents that can be emailed, printed, and opened/viewed on almost any computer or device. Microsoft Office 2007, and newer versions , are able to save documents as PDFs by selecting Save As > PDF. Saving a file as a PDF creates a new file, so the existing Word or Excel file is not deleted or changed. JPEG PNG GIF TIFF BMP There are literally hundreds of file types for saving images, but these are the five most common. JPEG, PNG, and GIF are the most universal. TIFF documents may not be compatible with all programs, and BMPs are only compatible with Microsoft Windows programs. Digital cameras typically create JPEG files. WMV MOV AVI Are examples of video file formats. Video files require a specific video player (WMV = Windows Media Player, MOV= QuickTime). MPGs can be played by both Windows Media Player and QuickTime. MP3 WAV WMA Are examples of audio file formats. MP3 is the most common audio file type and can be played on almost any computer or prtable device. The other formats may not be compatible with some computers or portable devices. ZIP FILES Compressed files take up less storage space (memory) and can be transferred to other computers more quickly than uncompressed files. You can work with compressed files and folders in the same way that you work with uncompressed files and folders. You can also combine several files into a single compressed folder, making it easier to share a group of files, since you only need to attach one folder to an e-mail message instead of several files. Folder icon (left) and zipped folder icon 26 To compress a file or folder 1. Locate the file or folder that you want to compress. 2. Right-click the file or folder, point to Send To, and then click Compressed (zipped) Folder. 3. A new compressed folder is created. To rename it, right-click the folder, click Rename, and then type the new name. To extract files or folders from a compressed folder 1. Locate the compressed folder that you want to extract files or folders from. 2. Do one of the following: o To extract a single file or folder, double-click the compressed folder to open it. Then, drag the file or folder from the compressed folder to a new location. o To extract the entire contents of the compressed folder, right-click the folder, click Extract All, and then follow the instructions. PICTURES Over the last decade, advances in technology have made it possible for anyone to take , edit, and print digital pictures. Digital images can also be shared through email and inserted in other documents (Word, PowerPoint, etc.). Getting pictures from the camera to the computer Most digital cameras store pictures on a flash memory card such as an SD card. Then the memory is filled, or you need to do something with the pictures, you can import the pictures to your computer. Then you can erase the memory card and use it to take more pictures. There are two main ways to import pictures. Connect the camera directly You can import pictures by connecting the camera directly to your computer using a USB cable. With this method, your camera must be turned on. You'll also need to keep the cable handy if you import pictures regularly. Simply plug the smaller end into the correct port on your camera (varies by model) and plug the USB adapter into one of the USB ports on the front or back of the computer tower. 27 Camera for connecting a camera (left) to a computer’s USB port Use a memory card reader You can also remove the memory card from your camera and slide it into a card reader that is either built into the front of the computer tower or connected to the computer via USB cable. SD Memory Card Whichever method you choose, Windows should automatically recognize your camera or car and display the Autoplay dialog box. Windows 7 Autoplay Windows XP Autoplay After selecting the option to Import photos, Windows will ask you to select the images you want to import, chooses a location (folder) to save them on your computer or the network, and ask if the pictures should be deleted from the camera. Editing pictures Many pictures will require basic editing before being sent through email or added to a document. To begin editing a picture, right-click the file and select Open With > Microsoft Office Picture Manager or Microsoft Office 2010. Crop a picture To remove (crop) part of the picture 1. Click Picture on the menu bar and select . 2. Drag the black cropping handles on the corners and edges to frame the part of the image you want to keep. 3. Click 4. Save the image or use Save As to save a new file and keep the original file. Resize a picture Picture files from cameras take up a lot of memory, making them less than ideal for emailing or using in other documents. To save a smaller version of the picture 28 1. Click Picture on the menu bar and select 2. Click the dropdown menu ( and select one the appropriate size. 3. Click 4. Save the image or use Save As to save a new file and keep the original file. Rotate a picture A picture may need to be rotated if it was taken as a portrait (i.e., camera was held sideways). To rotate the image 1. Click or on the tool bar at the top of the screen to rotate the image left or right 90°. 2. Save the image or use Save As to save a new file and keep the original file. Sharing pictures To insert an image in a Microsoft Word document or PowerPoint presentation. 3. Click on the Insert tab. 4. Navigate to the image you want inserted. 5. Double-click the file or click it once and click Pictures can also be attached to an email by clicking the attachment icon ( or ). Instructions for attaching a file to an email can be found in the Email section. 29 30 System Security/Integrity System Security/Integrity Due to a continuous stream of enhancements and new features and functions, computers have become extremely efficient tools for capturing, organizing, and sharing data. They have become a ubiquitous tool in the world of business and commerce. In spite the many advances in computing technology and the benefits they provide, computers remain a somewhat unstable device that can lead to the loss or harmful sharing of data if users are not careful. See the Information Technology section of the Coborn’s, Inc. Employee Handbook for guidelines that should be followed by all employees in order to protect the integrity of the company’s confidential and proprietary information and technology resources. To lock your workstation Press Ctrl+Alt+Delete and click or To unlock, enter the password you use when first logging on to the computer. To shut down the Never shut down a computer by pressing the power button, computer unplugging it, or turning off a power strip. Windows 7 Click > Windows XP To safely remove a device Click > > Unplugging a flash drive while data is being transmitted between it and the computer can cause the data to become corrupted. 1. Click or in the Notification Area of the Task Bar. 2. Click 3. Unplug the drive after this notification displays 31 32 Additional Resources Additional Resources Post training activities Quick reference guides Computer Basics Windows XP Windows 7 Word 2003 Word 2007 Word 2010 Excel 2003 Excel 2007 Excel 2010 PowerPoint 2003 PowerPoint 2007 PowerPoint 2010 Outlook Web Access (OWA) Lotus Notes Internet Explorer Coborn’s, Inc. Intranet 33 34 Basic Computer Training Post Training Activities Session 1: Working with hardware Locate the USB ports on the front and rear of your computer tower. How many are there? Locate the audio ports on the front of the computer. Determine if your computer has Windows XP or Windows 7 Practice right-clicking with the mouse on your desktop, in a Word document, and in an email. What options are listed when you right-click in each of those locations? Practice using the keyboard shortcuts, especially the following: o Cut or copy selected text and paste it somewhere else in an email or document o Undo o Switch between open programs or windows o Save a Word document Add a shortcut to the desktop for your most frequently used folder or program Session 2: Working with applications Open a Word document and practice resizing and moving the window Practice minimizing and maximizing a window Open a Word document and count the number of tabs at the top of the window. What are each of them labeled? Open an Excel workbook and locate each of the icons listed on page 10. Practice using any that you have not used before. Use Internet Explorer to find directions to find the hours for your favorite restaurant. Find the website for your favorite television news channel and save it as a new favorite. Change your homepage to www.cobornsinc.com. Send someone an email with an attachment. Use the help system in Word to learn how to crop a picture in a Word document. Session 3: Working with files Open Windows Explorer, navigate to your My Pictures folder and use the back button to return to where you started. Create a new sub folder within one of your folders and add any appropriate files to it. Identify the file type of the files currently saved on your desktop. Take a picture with a digital camera, import it to your computer, and email it to a department manager at your location. Computer Basics Free Cheat Sheets! Visit: cheatsheet.customguide.com Quick Reference Card General Concepts Understanding Hardware, Software, and Information Technology (IT): A computer’s hardware is a computer item you can physically see or touch. The software is a computer program that tells computer hardware how to operate. Information Technology (IT), is the broad subject related to computers and managing and processing information. Computer Performance Main Parts of a Personal Computer Software Central Processing Unit (CPU): The computer’s brain or heart, the CPU is a computer’s main chip. It calculates and processes information, and its speed is measured in Megahertz (MHz) and Gigahertz (GHz). Hard Disk: The computer’s main, long-term storage device. Common Input Devices: Mouse: Acts as a handheld pointing device and controls the actions of that blinking item on your computer screen known as a cursor. Keyboard: Lets you enter information and commands into a computer. Digital camera: Lets you take pictures and transfer them to a computer. Common Output Devices: Monitors: Looks and works a lot like a TV screen. The monitor is really only half of what makes text and images appear on the screen. The other half is the graphics card. The monitor plugs into the graphics card in the back of the computer. Printers: Transfers processed information to printed page. Main types of printers are: InkJet; Laser and color laser; Multifunction; Dot matrix; and Plotter. Speakers: Allow you to hear the sounds produced by the sound card. Memory: A computer’s temporary storage place, where it gets its work done. There are two main types of memory on your computer: RAM (random-access memory): Computer’s main memory, which is used to process information (example: work with a file). This memory is volatile, which means unsaved data disappears when you shut off the computer. ROM (read-only memory): Computer’s low-level memory, which is used to perform its most basic functions (example: start the computer). This memory is nonvolatile, which means data remains even when you shut off the computer. Measuring Memory: Bit: Short for binary digit, a bit is the smallest memory unit. Eight bits equal one byte. Byte: Short for binary digits eight, one byte equals one character (letter, number, or symbol). Kilobyte (K or KB): 1,024 bytes Megabyte (M or MB): 1,048,576 bytes Gigabyte (G or GB): 1,073,741,824 bytes Terabyte (TB): 1,099, 511,627,776 bytes CPU Speed: Arguably the single most important factor that determines a computer’s performance is the speed of its CPU. RAM: Generally, the more RAM a computer has the better its performance. Multitasking: Microsoft Windows can run more than one program at a time. The more programs or tasks being done at a time, the longer it takes to complete each one, and hence a drop in computer performance. Graphical User Interface (GUI): Makes computers easier to operate by using pictures and icons to represent files and programs. An Operating System: Loads automatically and controls just about everything on your computer. An Application Program: Helps you accomplish a certain task, such as writing a letter, browsing the Internet, or playing a game. New Software Versions and Releases: Come out periodically and add new features and improve components of a program. New versions also take advantage of ever-improving technology. Networks and the Internet LAN: Stands for Local Area Network and connects computers in the same geographic area or building, using cables. Internet: The Internet is the largest computer network in the world, connecting millions of computers. People use it for many reasons, such as to make purchases, research information, or send e-mail. World Wide Web: The World Wide Web is a hypertext system that operates over the Internet. The hypertext is read by browsers, which display the web pages from web servers. Storage Devices Memory Devices: Memory devices are very useful for sharing or transporting information. They are also useful for backing up your information. A comparison of some of the most common storage devices appears below. Device Zip disk Speed Significantly slower than most hard disks. Capacity 100 to 250 Megabytes (MB). Cost Expensive when compared to costs of other storage devices. CD-ROM Much slower than a hard disk. About 650 Megabytes (MB). Very inexpensive. DVD Faster than a CD-ROM About 4 Gigabytes drive, but not as fast as (GB), although future a hard disk. DVDs are rumored to hold up to 17 (GB). Slightly more than a CD-ROM but still very inexpensive. Internal Hard Disk Very fast. Most hard disks have an average access speed of between 8 to 15 milliseconds (ms). Enormous. Many hard disks have more than 200 Gigabytes (GB) of storage. Byte for byte they are the most inexpensive way to store data. External Hard Disk Very fast, though normally slower than internal hard disks. Enormous – same as internal hard disks. Slightly more expensive than internal hard disks. Interactive Online Learning ü Courseware ü Online Learning ü Skills Assessments © 2012 CustomGuide cheatsheet.customguide.com | Phone 888.903.2432 Parts of a Typical Window File Management Minimize button Click to shrink or minimize the window. Maximize button Click to make the window fill the entire screen. Close button Click to close the window. Title bar Click and drag to move the window. The Folder Pane Click a folder in the left pane… …to view its contents in the right pane. Menu bar Click these words to display commands. Toolbar Controls for commonly used commands. Move the pointer over a control for a couple seconds to see what it does. Click and drag to move up and down the page. Click and drag to change the window’s size. This folder contains hidden sub folders. Click to display those hidden folders. This folder’s subfolders are displayed. Click to hide subfolders. Windows Tips The Windows XP Start menu displays your most frequently used programs. You can find your other programs under “All Programs”. • Not sure what a toolbar button does? Place the pointer over the button for a second; a helpful description will usually appear. • • Want to do something to an object? Try clicking the object with the right mouse button. A list of what you can do to the object will appear in a shortcut menu. • Make a mistake? Try using the undo command by selecting Edit → Undo from the menu, or by pressing <Ctrl> + <Z>. • Need to use the menu without using the mouse? Press <Alt> and the underlined letters of the menu item you want to open. • To Open a File or Folder: Double-click the file or folder. • To Create a Folder: Select Make a new folder task from the File and Folder Tasks panel, or, right-click any empty area in the window and select New → Folder from the shortcut menu. Type a name for the folder and press <Enter>. • To Rename a File or Folder: Click the folder to select it, select Rename this folder from the Files and Folders Tasks panel, type a name for the folder and press <Enter>. • To Delete a File or Folder: Select the file or folder and press the <Delete> key. • In a dialog box you can press <Enter> instead of clicking OK, and you can press <Esc> instead of clicking Cancel. • To Restore a Deleted File: Double-click the Recycle Bin to open it. Select the file and click Restore this file from the Recycle Bin Tasks menu. • Need help? Press <F1>. A help window will appear with information about the program. • To Empty the Recycle Bin: Right-click the Recycle Bin and select Empty Recycle Bin from the shortcut menu. • Not sure what a control in a dialog box does? Click the What is this button in the upper right corner of the window and then click the control with the pointer. • Move/Copy a File or Folder (Drag and Drop Method): Move a file or folder by clicking it and dragging it to the desired location. Hold down the <Ctrl> key while you drag to copy the file or folder. • Not sure what programs are running? Look at the names on the taskbar along the bottom of the screen. Internet Explorer • To Connect to the Internet: Click the Start button and select Internet Explorer from the menu, or click the Internet Explorer icon on the Quick Launch bar. • Move/Copy a File or Folder (Toolbar Method): Select the file or folder, select Move this file or Copy this file from the File and Folder Tasks panel, and select a destination for the file or folder from the dialog box. • To Copy a File or Folder to a Floppy Disk: Right-click the file or folder and select Send To → 3½ Floppy (A:) from the shortcut menu. • To Change How Items are Displayed: Select View from the menu and select one of the four view modes, or select a view from the button list arrow on the toolbar. View • To Display a Specific Web Page: Type the Web address in the Address bar and press <Enter>, or press <Ctrl> + <L>, type the Web address, and click OK. • To Use a Hyperlink: Click the hyperlink with the • To Go Back to the Previous Page: Click the Back button on the toolbar. • To Return to a Web Address you Typed in the Address Bar: Click the Address bar list arrow and select the Web address. • To Refresh a Web Page: Click the Refresh button on the toolbar. • To Display the Folders Pane: Click the on the toolbar from any folder. • To Stop the Transfer of Information: Click the Stop button on the toolbar. • To View a File or Folder’s Properties: Right-click the file or folder and select Properties from the shortcut menu. pointer. • To Select Multiple Files: Hold down the <Ctrl> key while you click the files you want to select. • To Find a File: Click the Start button and select Search from the Start menu. Enter the search conditions and where to look. Click Search to start searching for the file(s). Interactive Online Learning ü Courseware ü Online Learning ü Skills Assessments Folders button © 2012 CustomGuide cheatsheet.customguide.com | Phone 888.903.2432 Microsoft® Windows XP Free Cheat Sheets! Visit: cheatsheet.customguide.com Quick Reference Card The Parts of a Typical Window Menu bar Click these words to display command menus Title bar Click and drag to move the window Keyboard Shortcuts Minimize button Click to shrink or minimize the window Close button Click to close the window Maximize button Click to make the window fill the entire screen. If the window already fills the entire screen, click the Toolbar Buttons for commonly used commands. Move the pointer over a button for a couple seconds to see what it does Restore button to restore the window to its original size Click to move up the page Click to move down the page General Open menu <Alt> + Letter Help <F1> Toggle between open applications <Alt> + <Tab> Switch between open applications <Alt> + <Esc> Display Start menu <Ctrl> + <Esc> Display shortcut menu for selected Minimize all open windows <Shift> + <F10> Dialog Box Commands Confirm and close a dialog box (OK) Click and drag to change the window’s size Items on the Start Menu My Documents: Provides a convenient location to save your files. My Recent Documents: Files you recently worked on My Pictures: Provides a convenient location to save your photos and pictures. My Music: Provides a convenient location to save MP3 files. My Computer: Access the drives, folders, and files on your computer. The current user name Your Web browser and e-mail programs appear here Your frequently used programs appear here Open the Windows Control Panel <Enter> Cancel and close <Esc> a dialog box (Cancel) Move to next field <Tab> Move to the previous field <Shift> + <Tab> Editing Cut <Ctrl> + <X> Copy <Ctrl> + <C> Paste <Ctrl> + <V> Undo <Ctrl> + <Z> Delete <Delete> Navigation Connect to the Internet or a network Show installed printers or add a new one Get help on how to use Windows Find a file on your computer Run a program All Programs: Menu of every program installed on your computer <ÿ> + <M> Log off or shut down the computer Up one screen <Page Up> Down one screen <Page Down> Beginning of a line <Home> End of a line <End> Skip through words <Ctrl> + ←, → Skip through paragraphs <Ctrl> + ↑, ↓ Helpful Tips • The Windows XP Start menu displays your most frequently used programs. You can find your other programs under “All Programs”. • Not sure what a toolbar button does? Place the pointer over the button for a second; a helpful description will usually appear. • Want to do something to an object? Try clicking the object with the right mouse button. A list of what you can do to the object will appear in a shortcut menu. • Make a mistake? Try using the undo command by selecting Edit → Undo from the menu, or by pressing <Ctrl> + <Z>. • Need to use the menu without using the mouse? Press <Alt> and the underlined letters of the menu item you want to open. • In a dialog box you can press <Enter> instead of clicking OK, and press <Esc> instead of clicking cancel. Interactive Online Learning ü Courseware ü Online Learning ü Skills Assessments • Need help? Press <F1>. A help window will appear with information about the program. • Not sure what a control in a dialog box does? Click the What is this button in the upper right corner of the window and then click the control with the pointer. • Not sure what programs are running? Look at the names on the taskbar along the screen’s bottom. © 2012 CustomGuide cheatsheet.customguide.com | Phone 888.903.2432 Customizing Windows File Management The Windows Toolbar The Folder Pane Moves back or up to the previous folder or level Moves forward to the last subfolder or level Moves back or up to the previous folder or level Click a folder in the left pane… Display the Folders pane (Windows Explorer) Search for a file or folder on your computer or network …to view its contents in the right pane. Changes how items are displayed • To Switch to the Classic Start Menu: Right-click a blank area of the Windows taskbar and select Properties from the shortcut menu, click the Start Menu tab and select the Start menu style that you want to use. • To Switch to the Classic Look of Windows: Right-click a blank area on the desktop, select Properties from the shortcut menu and click the Appearance tab. Select a style from the Windows and buttons list and click OK. • To Lock/Unlock the Start Menu: Right-click the taskbar and select Lock the taskbar from the shortcut menu. • To Customize the Start Menu: Right-click the taskbar and select Properties from the shortcut menu. • To Create a Shortcut to a File or Folder: Drag the file or folder to a new location with the right mouse button and select Create Shortcut Here from the shortcut menu. • To Change Display Settings: Right-click a blank area on the desktop and select Properties from the shortcut menu. You can change the following settings in the Display dialog box: + Wallpaper + Desktop icons + Screen saver + Screen resolution & color depth + Basic windows colors + Display driver Maintenance and Fixing Problems • To Format a Floppy Disk: From My Computer or Windows Explorer, right-click the floppy drive and select Format. Select the formatting options you want to use and click Start. • To Copy a Floppy Disk: Insert the disk you want to copy, open My Computer or Windows Explorer, right-click the floppy drive, select Copy Disk, and click Start. • To Use ScanDisk: Open My Computer or Windows Explorer, right-click the disk you want to scan, select Properties from the shortcut menu, and click the Tools tab. Click the Check Now button, specify whether you want to do a Standard or Thorough scan and if you want any errors to be automatically fixed, and click Start. • To Defragment your Hard Disk: Open My Computer or Windows Explorer, right-click the disk you want to defragment, select Properties from the shortcut menu, and click the Tools tab. Click the Defragment Now button and click Start. • To Use Disk Cleanup to Free Space on Your Hard Drive: Open My Computer or Windows Explorer, right-click the hard disk and select Properties from the shortcut menu, click the Disk Cleanup button, and click OK. • To Remove a Program: Click the Start button and select Control Panel, double-click the Add/Remove Programs icon, find and select the program you want to remove from your computer, and click the Add/Remove button. This folder contains hidden sub folders. Click to display those hidden folders. This folder’s subfolders are displayed. Click to hide subfolders. • To Open a File or Folder: Double-click the file or folder. • To Create a Folder: Select Make a new folder task from the File and Folder Tasks panel, or, right-click any empty area in the window and select New → Folder from the shortcut menu. Type a name for the folder and press <Enter>. • To Rename a File or Folder: Click the folder to select it, select Rename this folder from the Files and Folders Tasks panel, type a name for the folder and press <Enter>. • To Delete a File or Folder: Select the file or folder and press the <Delete> key. • To Restore a Deleted File: Double-click the Recycle Bin to open it. Select the file and click Restore this file from the Recycle Bin Tasks menu. • To Empty the Recycle Bin: Right-click the Recycle Bin and select Empty Recycle Bin from the shortcut menu. • Move/Copy a File or Folder (Drag and Drop Method): Move a file or folder by clicking it and dragging it to the desired location. Hold down the <Ctrl> key while you drag to copy the file or folder. • Move/Copy a File or Folder (Toolbar Method): Select the file or folder, select Move this file or Copy this file from the File and Folder Tasks panel, and select a destination for the file or folder from the dialog box. • To Copy a File or Folder to a Floppy Disk: Right-click the file or folder and select Send To → 3½ Floppy (A:) from the shortcut menu. • To Change How Items are Displayed: Select View from the menu and select one of the four view modes, or select a view from the button list arrow on the toolbar. • To Select Multiple Files: Hold down the <Ctrl> key while you click the files you want to select. • To Find a File: Click the Start button and select Search from the Start menu. Enter the search conditions and where to look. Click Search to start searching for the file(s). • To Display the Folders Pane: Click the on the toolbar from any folder. Folders button • To View a File or Folder’s Properties: Right-click the file or folder and select Properties from the shortcut menu. Interactive Online Learning ü Courseware View ü Online Learning ü Skills Assessments © 2012 CustomGuide cheatsheet.customguide.com | Phone 888.903.2432 Microsoft® Windows 7 Free Cheat Sheets! Visit: cheatsheet.customguide.com Quick Reference Card Windows Explorer Keyboard shortcuts Address bar Displays the location of the folder that is currently open. General Title bar Click and drag to move the window. Toolbar Displays buttons and menus for common commands. Search box Enter keywords to search the folder. Navigation Pane Provides quick navigation to folders and files. Browse to favorite locations, libraries, homegroups, Computer, and the network. Start menu < > My Computer < > + <E> Create new folder <Ctrl> + <Shift> + <N> Zoom < > + <+> Connect to projector < > + <P> Flip 3D < > + <Tab> Window management Details pane Displays details about selected files. • To Search for a File or Program on the Computer: Click the Start button, or press < >, and type a keyword for the file or program. Search results are displayed in the menu. • To Search for a File in a Folder or Click the Change your view button list arrow on the toolbar and select a view. • To Change Window Layout: Click the Organize button on the toolbar, point to Layout, and select a layout option. Library: Open the folder or library you want to search. Click the Search box in the upper right corner of the window and enter keyword(s) for the file you want to find. • To Create a Folder: Click the New Folder button on the toolbar. Type a name for the folder and press <Enter>. • To Add a Search Filter: After entering • To Use the Address Bar to Navigate: keywords in the Search box, select a filter from the list that appears. Click a location on the Address bar to go to view it in the window. Click a location’s list arrow to view and open subfolders within the location. • To Add a Folder to a Library: Open the library and click the locations link. Click the Add button. Select the folder and click Include folder. • To Create a New Library: Open Computer • To Change How Items are Displayed: • To Preview a File: Click the and select Libraries in the Navigation pane. Click the New library button on the toolbar. Enter a name for the library press <Enter>. Double-click the library and select the folders you want to include. Preview Pane button on the toolbar or press <Alt> + <P>. Select the file you want to preview. • To View a File or Folder’s Properties: Select the file or folder and view properties in the Details pane. Peek at the desktop < > + <Space> Show/Hide desktop < > + <D> Minimize all windows < > + <M> Minimize other windows < > + <Home> Maximize < > + <↑ > Minimize/Restore < > + <↓ > Dock to left < > + <← > Dock to right < > + <→ > Jump to left monitor < > + <Shift> + <← > Jump to right monitor < > + <Shift> + <→ > Show/Hide Preview Pane <Alt> + <P> Bring all gadgets to the front < > + <G> Cycle through icons < > + <T> Open new instance <Shift> + click Taskbar Launch program < > + <1-9> (# corresponds to pin order) Windows Taskbar Window preview: Point to the program icon on the taskbar. Click a preview thumbnail to view the window. Start button: Opens the Start menu. Program icon: Click to open the program. Rearrange icons by clicking and dragging. Interactive Online Learning ü Courseware ü Online Learning ü Skills Assessments Show Desktop button: Point or click here to make open windows invisible. Notification area: The Action Center, clock, and other system icons are located here. © 2012 CustomGuide cheatsheet.customguide.com | Phone 888.903.2432 Jump Lists Aero Aero Peek makes open windows invisible so you can view the gadgets and icons on the desktop. Items at the top of the list are pinned to the program’s jump list. The Frequent section displays files or pages that have been frequently used. • To See Through Windows with Aero Peek: Point to the Show Desktop button on the right edge of the taskbar or press < > + <Space>. • To View Open Windows with Aero Peek: Point to the program icon on the taskbar that contains the file or window you want to view. Click the thumbnail preview to view the window. Right-click an icon on the taskbar… …to view the jump list for the program. • To Minimize Other Windows with Aero Shake: Click and drag a window's title bar quickly from side to side. Or, press < > + <Home>. • To Compare Windows Side by Side with Aero Snap: Click and drag a window's title bar to the right side of the screen, and drag the other window to the left side of the screen. Or, press < > + < → > and < > + <← >. • To Maximize an Open Window with Aero Snap: Click and drag the window's title bar to the top of the screen or, drag the bottom border of the window down to the taskbar. Or, press < > + < ↑ > . • To Flip through Windows with Flip 3D: Press < continue to hold down the < the open windows. > + <Tab>; > key while pressing <Tab> to scroll through Personalization • To Personalize Windows 7 Appearance and Sounds: Right-click the desktop and select Personalize. The Personalization window appears. Click the appropriate links to personalize these settings: • Themes – Change menus, icons, backgrounds and sounds all at once. • Desktop Background – Choose built-in colors and pictures, or use your own. Select more than one picture to start a slide show. • Window Color – Change window color and transparency. • Sounds – Change which sounds play when you perform different tasks. • Screen Savers – Adjust what it displays and when it appears. • Desktop Icons – Add icons to the desktop, such as Computer and Network. • Mouse Pointers – Change how the pointer looks and acts, reverse buttons. Maintenance • To Defragment your Hard Disk: Open the Computer window (click the Start button and select Computer). Right-click the disk you want to defragment and select Properties from the contextual menu. Click the Tools tab and click the Defragment now button. • To Use Disk Cleanup to Free Space on Your Hard Drive: Open the Computer window (click the Start button and select Computer), right-click the hard disk, select Properties from the contextual menu and click the Disk Cleanup button. • To Uninstall a Program: Click the Start button and select Control Panel. Click the Uninstall a program link under Programs. Select the program you wish to uninstall from your computer, and click the Uninstall button on the toolbar. • Jump Lists are quick shortcuts to files and commands that a program uses frequently. The items that appear in a jump list change according to the program selected. For example, Internet Explorer displays frequently visited pages, Microsoft Word displays frequently opened documents. • To View a Jump List: Right-click an icon on the Windows 7 taskbar. Or, click the list arrow next to a program icon in the Start menu. • To Pin a Program to the Taskbar: Open the program you want to pin, right-click the program icon on the taskbar and select Pin this program to taskbar from the jump list. • To Pin an Item to the Jump List: View the program jump list. Rightclick the item you want to pin and select Pin to this list. Or, point to an item on the jump list and click the Pin to this list button. • To Remove an Item from the Jump List: View the program jump list. Right-click an item that appears in the jump list and select Remove from this list from the contextual menu. Gadgets • To Add Gadgets to the Desktop: Right-click the desktop and select Gadgets from the contextual menu. Double-click the gadget you want to add to the desktop. • To View Gadgets: Press < > + <G>. The gadgets on your desktop appear on top of the windows that are open. • To Remove a Gadget from the Desktop: Point to a gadget and click the Close button that appears. • To Download New Gadgets: Right-click the desktop and select Gadgets from the contextual menu. Click the Get more gadgets online link at the bottom of the window, click the Desktop gadgets tab, and click the Download button for the gadget you want to add. • To View a Gadget’s Options: Point at the gadget, then click the Options button to view and change settings for that gadget. HomeGroup • To Join a Homegroup: Before you begin, make sure you have the homegroup password. Click the Start button and select Control Panel. Click the Network and Internet link. Click the HomeGroup link and click Join Now. Complete the wizard and enter the homegroup password as prompted. • To Create a Homegroup: Click the Start button and select Control Panel. Click the Network and Internet link. Click the HomeGroup link and click Create a homegroup. Complete the wizard to create the homegroup. Interactive Online Learning ü Courseware ü Online Learning ü Skills Assessments © 2012 CustomGuide cheatsheet.customguide.com | Phone 888.903.2432 Microsoft® Word 2007 Free Cheat Sheets! Visit: cheatsheet.customguide.com Quick Reference Card Word 2007 Screen Shortcuts Quick Access Toolbar General Close button Title bar Office Button Ribbon Ruler Insertion point Open a Document <Ctrl> + <O> Create New <Ctrl> + <N> Save a Document <Ctrl> + <S> Print a Document <Ctrl> + <P> Close a Document <Ctrl> + <W> Help <F1> Editing Vertical scroll bar Document window Horizontal scroll bar Cut <Ctrl> + <X> Copy <Ctrl> + <C> Paste <Ctrl> + <V> Undo <Ctrl> + <Z> Redo or Repeat <Ctrl> + <Y> Formatting Status bar View buttons Zoom slider The Fundamentals The Office Button, located in the upper left-hand corner of the program window, replaces the File menu found in previous versions of Microsoft Word. The Office Button menu contains basic file management commands, including New, Open, Save, Print and Close. Office Button • To Create a New Document: Click the • • • • • • Office Button, select New, and click Create, or press <Ctrl> + <N>. To Open a Document: Click the Office Button and select Open, or press <Ctrl> + <O>. To Save a Document: Click the Save button on the Quick Access Toolbar, or press <Ctrl> + <S>. To Save a Document with a Different Name: Click the Office Button, select Save As, and enter a new name for the document. To Preview a Document: Click the Office Button, point to the Print list arrow, and select Print Preview. To Print a Document: Click the Office Button and select Print, or press <Ctrl> + <P>. To Undo: Click the Undo button on the Quick Access Toolbar or press <Ctrl> + <Z>. • To Close a Document: Click the Close button or press <Ctrl> + <W>. • To Get Help: Press <F1> to open the Help window. Type your question and press <Enter>. • To Exit Word: Click the Office Button and click Exit Word. Bold <Ctrl> + <B> Italics <Ctrl> + <I> Underline <Ctrl> + <U> Align Left <Ctrl> + <L> Center <Ctrl> + <E> Align Right <Ctrl> + <R> Justify <Ctrl> + <J> Navigation and Layout Up One Screen Down One Screen <Page Down> Beginning of Line <Home> End of Line <End> Beginning of Document <Ctrl> + <Home> End of Document <Ctrl> + <End> Open the Go To dialog box <F5> Text Selection To Select: ü Courseware ü Online Learning ü Skills Assessments Do This: Double-click the word Press and hold <Ctrl> and click anywhere in the sentence A Line Click in the selection bar next to the line A Paragraph Triple-click the paragraph A Word A Sentence Everything Interactive Online Learning <Page Up> <Ctrl> + <A> © 2012 CustomGuide cheatsheet.customguide.com | Phone 888.903.2432 Formatting Group Dialog Box Launcher • To Cut or Copy Text: Select the text you want to cut or copy and click the • To Change Paragraph Line Spacing: Click the Cut or Copy button in the Clipboard group on the Home tab. • To Paste Text: Place the insertion point where you want to paste and click • the Paste button in the Clipboard group on the Home tab. • To Format Selected Text: Use the commands in the Font group on the • • • • • • Home tab, or click the Dialog Box Launcher in the Font group to open the Font dialog box. To Copy Formatting with the Format Painter: Select the text with the formatting you want to copy and click the Format Painter button in the Clipboard group on the Home tab. Then, select the text you want to apply the copied formatting to. To Change Paragraph Alignment: Select the paragraph(s) and click the appropriate alignment button ( Align Left, Center, Align Right, or Justify) in the Paragraph group on the Home tab. To Indent a Paragraph: Click the Increase Indent button in the Paragraph group on the Home tab. To Decrease an Indent: Click the Decrease Indent button in the Paragraph group on the Home tab. To Add a Tab Stop: Click the Tab alignment box on the Ruler until you see the type of tab you want to insert. Then, click on the Ruler where you want to insert the tab stop. To Adjust or Remove a Tab Stop: Click and drag the tab stop to the desired position on the Ruler. Click and drag the tab stop off the Ruler to remove it. • • • • • • Line Spacing button in the Paragraph group on the Home tab and select an option from the list. To Create a Bulleted or Numbered List: Select the paragraphs you want to bullet or number and click the Bullets or Numbering button in the Paragraph group on the Home tab. To Change a Document’s Margins: Click the Page Layout tab on the Ribbon, click the Margins button in the Page Setup group, and select a setting. To Change Page Orientation: Click the Page Layout tab on the Ribbon, click the Orientation button, and select an option from the list. To Insert a Header or Footer: Click the Insert tab on the Ribbon and click the Header or Footer button in the Header & Footer group. To Insert a Manual Page Break: Click the Insert tab on the Ribbon and click the Page Break button in the Page Setup group. To Insert a Section Break: Click the Page Layout tab on the Ribbon, click the Breaks button in the Page Setup group, and select the type of break you want to insert. To Correct a Spelling Error: Right-click the error and select a correction from the contextual menu. Or, press <F7> to run the Spell Checker. • To Find Text: Click the Find button in the Editing group on the Home tab. • To Replace Text: Click the Replace button in the Editing group on the Home tab. • To Move Text with the Mouse: Select the text you want to move, drag the text to a new location, and release the mouse button. Tables Drawing and Graphics • To Insert a Table: Click the Insert tab on the Ribbon, click the Table button • To Insert a Clip Art Graphic: Click the Insert tab on the Ribbon and click the in the Tables group, and select Insert Table from the menu. • To Insert a Column or Row: Click the Layout tab under Table Tools and use the commands located in the Rows & Columns group. • To Delete a Column or Row: Select the column or row you want to delete, click the Layout tab under Table Tools, click the Delete button in the Rows & Columns group, and select an appropriate option from the menu. • To Adjust Column Width or Row Height: Select the column or row you want to adjust, click the Layout tab under Table Tools, and use the commands located in the Cell Size group. • • • Mail Merge 1. Select a document type: Click the Mailings tab on the Ribbon, click the Start Mail Merge button in the Start Mail Merge group, and select the type of document you want to create. 2. Connect the document to a data source: In the Start Mail Merge group on the Mailings tab, click the Select Recipients button. 3. Refine recipients: In the Start Mail Merge group on the Mailings tab, click the Edit Recipient List button. 4. Insert merge fields: Position the insertion point where you want to insert the merge field(s) and use the commands found in the Write & Insert Fields group on the Mailings tab. 5. Preview your letters: In the Preview Results group on the Mailings tab, click the Preview Results button. 6. Complete the merge: In the Finish group on the Mailings tab, click the Finish & Merge button and select an option from the list. • • • • • Clip Art button in the Illustrations group. Type the name of what you’re looking for in the “Search for” box and click Go. To Insert a Picture: Click the Insert tab on the Ribbon and click the Picture button in the Illustrations group. Find and select the picture you want to insert and click Insert. To Adjust Text Wrapping: Double-click the object, click the Text Wrapping button in the Arrange group, and select an option from the list. To Draw a Shape: Click the Insert tab on the Ribbon, click the Shapes button in the Shapes group, and select the shape you want to insert. Then, click where you want to draw the shape and drag until the shape reaches the desired size. Hold down the <Shift> key while you drag to draw a perfectly proportioned shape or straight line. To Move an Object: Click the object and drag it to a new location. Release the mouse button when you’re finished. To Resize an Object: Click the object to select it, click and drag one of its sizing handles ( ), and release the mouse button when the object reaches the desired size. Hold down the <Shift> key while dragging to maintain the object’s proportions while resizing it. To Delete an Object: Select the object and press the <Delete> key. To Format an Object: Double-click the object and use the commands located on the Format tab. To Insert a WordArt Object: Click the Insert tab on the Ribbon, click the WordArt button in the Text group, and select a design from the WordArt Gallery. Enter the text you want WordArt to format and adjust the font type and size, if necessary. Click OK. Interactive Online Learning ü Courseware ü Online Learning ü Skills Assessments © 2012 CustomGuide cheatsheet.customguide.com | Phone 888.903.2432 Microsoft® Word 2010 Quick Reference Card Free Cheat Sheets! Visit: cheatsheet.customguide.com The Word 2010 Screen Keyboard Shortcuts Quick Access Toolbar General Minimize Ribbon Title bar Close button File tab Ribbon Ruler Open a Document <Ctrl> + <O> Create New <Ctrl> + <N> Save a Document <Ctrl> + <S> Print a Document <Ctrl> + <P> Close a Document <Ctrl> + <W> Help <F1> Navigation: Insertion point Up One Screen <Page Up> Down One Screen <Page Down> Vertical scroll bar Document window Horizontal scroll bar Beginning of Line <Home> End of Line <End> Beginning of <Ctrl> + <Home> Document View buttons Status bar Zoom slider <Ctrl> + <End> Open the Go To <F5> dialog box Editing The Fundamentals • The File tab menu and Backstage view contain commands for working with a program’s files, such as Open, Save, Close, New, and Print. • To Create a New Document: Click the File tab, click the New tab, and click the Create button. Or, press <Ctrl> + <N>. • To Move Text with the Mouse: Select the text you want to move, drag the text to a new location, and release the mouse button. • To Replace Text: Click the Replace button in the Editing group on the Home tab. Or, press <Ctrl> + <H>. • To Open a Document: Click the File tab • To Close a Document: Click the and click the Open button, or press <Ctrl> + <O>. • To Save a Document: Click the Save button on the Quick Access Toolbar, or press <Ctrl> + <S>. • To Save a Document with a Different Name: Click the File tab, click the Save As button, and enter a new name for the document. • To Preview a Document: Click the File tab and click the Print tab, or press <Ctrl> + <P>. • To Print a Document: Click the File tab and click the Print tab, or press <Ctrl> + <P>. • To View Advanced Printing Options: Click the File tab and click the Print tab. Select from the options under Settings. • To Undo: Click the Undo button on the Quick Access Toolbar, or press <Ctrl> + <Z>. Close button, or press <Ctrl> + <W>. • To Correct a Spelling Error: Right-click the error and select a correction from the contextual menu. Or, press <F7> to run the Spell Checker. • To Use the Thesaurus: Right-click the word you want to look up and select Synonyms from the contextual menu. Select a word or select Thesaurus to search the Thesaurus. • To Minimize the Ribbon: Click the Minimize Ribbon button on the Ribbon. Or, press <Ctrl> + <F1>. Or, double-click a tab. Or, right-click a tab and select Minimize the Ribbon from the contextual menu. Cut <Ctrl> + <X> Copy <Ctrl> + <C> Paste <Ctrl> + <V> Undo <Ctrl> + <Z> Redo or Repeat <Ctrl> + <Y> Formatting Bold <Ctrl> + <B> Italics <Ctrl> + <I> Underline <Ctrl> + <U> Align Left <Ctrl> + <L> Center <Ctrl> + <E> Align Right <Ctrl> + <R> Justify <Ctrl> + <J> Text Selection To Select: A Word Do This: Double-click the word A Sentence Press and hold <Ctrl> and click anywhere in the sentence • To Change Program Settings: Click the A Line Click in the selection bar next to the line • To Get Help: Press <F1> to open the A Paragraph Triple-click the paragraph Everything <Ctrl> + <A> File tab and click the Options button. Help window. Type your question and press <Enter>. Interactive Online Learning ü Courseware End of Document ü Online Learning ü Skills Assessments © 2012 CustomGuide cheatsheet.customguide.com | Phone 888.903.2432 Navigation Editing • To Open the Navigation Pane: Click the Find button in the Editing group on • To Cut or Copy Text: Select the text you want to cut or copy and click the the Home tab. Or, press <Ctrl> + <F>. Cut or • To Search for a Word or Phrase: Click the Search box, type the word or phrase, and press <Enter>. Copy button in the Clipboard group on the Home tab. • To Paste Text: Place the insertion point where you want to paste and click the Paste button in the Clipboard group on the Home tab. • To Search for Graphics, Tables, Equations, or Comments: Click the Magnifying Glass and select an option from the list. Click the Search box, enter the information you are searching for, and press <Enter>. • To View Search Results: Click the Browse the results from your current search tab of the Navigation Pane. • To View a Document’s Headings: Click the Browse the headings in your document tab. • To View a Document’s Pages: Click the Browse the pages in your document tab. • To Preview an Item Before Pasting: Place the insertion point where you want to paste, click the Paste button list arrow in the Clipboard group on the Home tab, and select a preview option to view the item. • To Insert a Comment: Select the text where you want to insert a comment and click the Review tab on the Ribbon. Click the New Comment button in the Comments group. Type a comment, then click outside the comment text box. • To Delete a Comment: Select the comment, click the Review tab on the Ribbon, and click the Delete Comment button in the Comments group. Drawing and Graphics Styles • To Apply a Style: Select the text to which you want to apply the style and select the style you want to use from the Styles Gallery in the Styles group on the Home tab. • To Apply a Document Theme: Click the Themes button in the Themes group on the Page Layout tab of the Ribbon and select a theme. • To View All Available Styles: Click the Dialog Box Launcher in the Styles group on the Home tab. • To Change a Style Set: Click the Change Styles button in the Styles group on the Home tab and select Style Set from the menu. Select the Style Set you wish to use. • To Create a Style: Select the text that contains the formatting of the new style, right-click the text, and select Styles from the contextual menu. Select Save Selection as a New Quick Style from the contextual menu, enter a name for the style, and click OK. • To Check Your Styles: Select the text you wish to check. Click the Dialog Box Launcher in the Styles group on the Home tab of the Ribbon. Click the Style Inspector button in the Styles task pane. • To Insert a Clip Art Graphic: Click the Insert tab on the Ribbon and click the Clip Art button in the Illustrations group. Type the name of what you’re looking for in the “Search for” box and press <Enter>. • To Insert a Picture: Click the Insert tab on the Ribbon and click the Picture button in the Illustrations group. Find and select the picture you want to insert and click Insert. • To Insert a Screenshot: Click the Insert tab on the Ribbon and click the Screenshot button in the Illustrations group. Select an available window from the list, or select the Screen Clipping option to take a screen clip. • To Draw a Shape: Click the Insert tab on the Ribbon, click the Shapes button in the Shapes group, and select the shape you want to insert. Then, click where you want to draw the shape and drag until the shape reaches the desired size. Hold down the <Shift> key while you drag to draw a perfectly proportioned shape or straight line. • To Insert WordArt: Click the Insert tab on the Ribbon, click the WordArt button in the Text group, and select a design from the WordArt Gallery. Click the text box and enter your text. If necessary, click the text box and drag it to the desired position. • To Insert SmartArt: Click the Insert tab on the Ribbon, click the SmartArt button in the Illustrations group, select a layout, and click OK. Formatting • To Format Text: Use the commands in the Font group on the Home tab, or click the Dialog Box Launcher in the Font group to open the Font dialog box. • To Copy Formatting with the Format Painter: Select the text with the formatting you want to copy and click the Format Painter button in the Clipboard group on the Home tab. Then, select the text you want to apply the copied formatting to. • To Adjust Text Wrapping: Double-click the object, click the Wrap Text button in the Arrange group on the Format tab, and select an option from the list. • To Resize an Object: Click the object to select it, click and drag one of its sizing handles ( ), and release the mouse button when the object reaches the desired size. Hold down the <Shift> key while dragging to maintain the object’s proportions while resizing it. • To Indent a Paragraph: Click the Increase Indent button in the • To Format an Object: Double-click the object and use the commands located • To Decrease an Indent: Click the Decrease Indent button in the • To Delete an Object: Select the object and press the <Delete> key Paragraph group on the Home tab. Paragraph group on the Home tab. • To Create a Bulleted or Numbered List: Select the paragraphs you want to bullet or number and click the Bullets or Paragraph group on the Home tab. Numbering button in the • To Change Page Orientation: Click the Page Layout tab on the Ribbon, click the Orientation button in the Page Setup group, and select an option from the list. • To Insert a Header or Footer: Click the Insert tab on the Ribbon and click the Header or Footer button in the Header & Footer group. • To Insert a Manual Page Break: Click the Insert tab on the Ribbon and click the Page Break button in the Pages group. on the Format tab. Tables • To Insert a Table: Click the Insert tab on the Ribbon, click the Table button in the Tables group, and select Insert Table from the menu. • To Insert a Column or Row: Click the Layout tab under Table Tools on the Ribbon and use the commands located in the Rows & Columns group. • To Delete a Column or Row: Select the column or row you want to delete, click the Layout tab under Table Tools on the Ribbon, click the Delete button in the Rows & Columns group, and select an appropriate option from the menu. • To Adjust Column Width or Row Height: Select the column or row you want to adjust, click the Layout tab under Table Tools on the Ribbon, and use the commands located in the Cell Size group. Interactive Online Learning ü Courseware ü Online Learning ü Skills Assessments © 2012 CustomGuide cheatsheet.customguide.com | Phone 888.903.2432 Microsoft® Excel 2007 Free Cheat Sheets! Visit: cheatsheet.customguide.com Quick Reference Card The Excel 2007 Screen Office Button Quick Access Toolbar Keyboard Shortcuts Title bar Formula Bar Close button General Ribbon Name box Active cell (currently in cell A1) Columns Open a Workbook <Ctrl> + <O> Create New <Ctrl> + <N> Save a Workbook <Ctrl> + <S> Print a Workbook <Ctrl> + <P> Close a Workbook <Ctrl> + <W> Help <F1> Run Spelling Check <F7> Navigation: Rows Move Between Cells Scroll bars Status bar Worksheet tabs View buttons <←>, <→> Zoom slider The Fundamentals The Office Button, located in the upper left-hand corner of the program window, replaces the File menu found in previous versions of Microsoft Excel. The Office Button menu contains basic file management commands, including New, Open, Save, Print and Close. Office Button • To Create a New Workbook: Click the • • • • • • • Office Button, select New, and click Create, or press <Ctrl> + <N>. To Open a Workbook: Click the Office Button and select Open, or press <Ctrl> + <O>. To Save a Workbook: Click the Save button on the Quick Access Toolbar, or press <Ctrl> + <S>. To Save a Workbook with a Different Name: Click the Office Button, select Save As, and enter a new name for the presentation. To Preview a Workbook: Click the Office Button, point to Print, and select Print Preview. To Print a Workbook: Click the Office Button and select Print, or press <Ctrl> + <P>. To Quick Print: Click the Office Button, point to Print, and select Quick Print. To Undo: Click the Undo button on the Quick Access Toolbar or press <Ctrl> + <Z>. • To Close a Workbook: Click the Close button or press <Ctrl> + <W>. • To Get Help: Press <F1> to open the Help window. Type your question and press <Enter>. • To Exit Excel: Click the Office Button and click Exit Excel. Interactive Online Learning ü Courseware <↑>, <↓>, ü Online Learning ü Skills Assessments Go One Cell to the Right <Tab> Go One Cell to the Left <Shift> + <Tab> Down One Cell <Enter> Up One Cell <Shift> + <Enter> Up One Screen <Page Up> Down One Screen <Page Down> To Cell A1 <Ctrl> + <Home> To Last Cell with Data <Ctrl> + <End> Open Go To Dialog Box <F5> Editing Cut <Ctrl> + <X> Copy <Ctrl> + <C> Paste <Ctrl> + <V> Undo <Ctrl> + <Z> Redo <Ctrl> + <Y> Find <Ctrl> + <F> Replace <Ctrl> + <H> Select All <Ctrl> + <A> Formatting Bold <Ctrl> + <B> Italics <Ctrl> + <I> Underline <Ctrl> + <U> Open Format Cells Dialog Box <Ctrl> + <Shift> + <F> © 2012 CustomGuide cheatsheet.customguide.com | Phone 888.903.2432 Editing Tab Dialog Box Launcher Group • To Edit a Cell’s Contents: Select the cell, click the Formula Bar, edit the cell • To Paste Special: Cut or copy the cell(s), select the destination cell(s), click • To Clear a Cell’s Contents: Select the cell(s) and press the <Delete> key. • To Cut or Copy Data: Select cell(s) and click the Cut or Copy button • To Insert a Column or Row: Right-click the selected row or column • To Paste Data: Select the destination cell(s) and click the • To Delete a Column or Row: Select the row or column heading(s) and either contents, and press <Enter> when you’re finished. the Paste button list arrow in the Clipboard group on the Home tab, and select Paste Special. Select an option and click OK. heading(s) to the right of the column or below the row you want to insert and select Insert from the contextual menu. in the Clipboard group on the Home tab. Paste button in the Clipboard group on the Home tab. right-click them and select Delete from the contextual menu, or click the Delete button in the Cells group on the Home tab. • To Copy Using Auto Fill: Point to the fill handle at the bottom-right corner of the selected cell(s), then drag to the destination cell(s). • To Move or Copy Cells Using Drag and Drop: Select the cell(s) you want to • To Insert a Comment: Select the cell where you want to insert a comment and click the Review tab on the Ribbon. Click the New Comment button in the Comments group. Type a comment, then click outside the comment text box. Point to the cell to view the comment. move or copy, position the pointer over any border of the selected cell(s), then drag to the destination cells. To copy, old down <Ctrl> key while dragging. Formatting • To Format Text: Use the commands in the Font group on the Home tab, or • To Adjust Column Width: Drag the right border of the column header. • To Format Values: Use the commands in the Number group on the Home • To Adjust Row Height: Drag the bottom border of the row header. Double- click the Dialog Box Launcher in the Font group to open the Font dialog box. tab, or click the Dialog Box Launcher in the Number group to open the Format Cells dialog box. • To Copy Formatting with the Format Painter: Select the cell(s) with the formatting you want to copy and click the Format Painter button in the Clipboard group on the Home tab. Then, select the cell(s) you want to apply the copied formatting to. Double-click the border to AutoFit the row according to its contents. • • • • To Change Cell Alignment: Select the cell(s) and click the appropriate alignment button ( Align Left, Alignment group on the Home tab. Center, Align Right) in the • click the border to AutoFit the row according to its contents. To Add Cell Borders: Select the cell(s), click the Border button list arrow in the Font group on the Home tab, and select a border type. To Add Cell Shading: Select the cell(s), click the Fill Color button list arrow in the Font group on the Home tab, and select a fill color. To Apply a Document Theme: Click the Page Layout tab on the Ribbon, click the Themes button in the Themes group, and select a theme from the gallery. To Insert a Header or Footer: Click the Insert tab on the Ribbon and click the Header & Footer button in the Text group. Enter header text. Formulas and Functions Workbook Management • To Total a Cell Range: Click the cell where you want to insert the total and • To Add a New Worksheet: Click the Insert Worksheet tab next to the sheet • • • • click the Sum button in the Editing group on the Home tab. Verify the selected cell range and click the Sum button again. To Enter a Formula: Select the cell where you want to insert the formula, press <=>, and enter the formula using values, cell references, operators, and functions. Press <Enter> when you’re finished. To Insert a Function: Select the cell where you want to enter the function and click the Insert Function button on the Formula Bar. To Reference a Cell in a Formula: Type the cell reference (for example, B5) in the formula or click the cell you want to reference. To Create an Absolute Cell Reference: Precede the cell references with a $ sign or press <F4> after selecting a cell range to make it absolute. • To Use Several Operators or Cell Ranges: Enclose the part of a formula tabs at the bottom of the program screen. • To Delete a Worksheet: Select the sheet want to delete, click the Delete • • • • you want to calculate first in parentheses. • Charts • To Create a Chart: Select the cell range that contains the data you want to chart and click the Insert tab on the Ribbon. Click a chart type button in the Charts group and select the chart you want to use from the list. • button in the Cells group on the Home tab, and select Delete Sheet. Or, rightclick the sheet tab and select Delete from the contextual menu. To Rename a Worksheet: Double-click the sheet tab, enter a new name for the worksheet, and press <Enter>. To Split a Window: Drag either the vertical or horizontal split bar (located near the scroll bars) onto the worksheet. To Freeze Panes: Place the cell pointer where you want to freeze the window, click the View tab on the Ribbon, click the Freeze Panes button in the Window group, and select an option from the list. To Select a Print Area: Select the cell range you want to print, click the Page Layout tab on the Ribbon, click the Print Area button in the Page Setup group, and select Set Print Area. To Adjust Page Margins, Orientation, Size, and Breaks: Click the Page Layout tab on the Ribbon and use the commands in the Page Layout group, or click the Dialog Box Launcher in the Page Setup group to open the Page Setup dialog box. To Protect or Share a Workbook: Click the Review tab on the Ribbon and use the commands in the Changes group. Interactive Online Learning ü Courseware ü Online Learning ü Skills Assessments © 2012 CustomGuide cheatsheet.customguide.com | Phone 888.903.2432 Microsoft® Excel 2010 Free Cheat Sheets! Visit: cheatsheet.customguide.com Quick Reference Card The Excel 2010 Screen Quick Access Toolbar Keyboard Shortcuts Title bar Formula Bar Close button General File tab Ribbon Name box Columns Active cell Rows Navigation: Scroll bars Worksheet tabs View buttons Move Between Cells Zoom slider The Fundamentals • The File tab menu and Backstage view contain commands for working with a program’s files, such as Open, Save, Close, New, and Print. • To Create a New Workbook: Click the File tab and select New, and click Create, or press <Ctrl> + <N>. • To Open a Workbook: Click the File tab and select Open, or press <Ctrl> + <O>. • To Save a Workbook: Click the Save button on the Quick Access Toolbar, or press <Ctrl> + <S>. • To Preview and Print a Workbook: Click the File tab and select Print, or press <Ctrl> + <P>. • To Undo: Click the Undo button on the Quick Access Toolbar, or press <Ctrl> + <Z>. • To Redo or Repeat: Click the Redo button on the Quick Access Toolbar, or press <Ctrl> + <Y>. • To Close a Workbook: Click the Close button, or press <Ctrl> + <W>. • To Get Help: Press <F1> to open the Help window. Type your question and press <Enter>. • Cell addresses: Cells are referenced by addresses made from their column letter and row number, such as cell A1, A2, B1, B2, etc. You can find the address of a cell by looking at the Name Box. • To Select a Cell: Click a cell or use the keyboard arrow keys to select it. • To Select a Cell Range: Click and drag to select a range of cells. Or, press and hold down the <Shift> key while using the <arrow keys> to move the mouse pointer to the last cell of the range. • To Select an Entire Worksheet: Click the Select All button where column and row headings meet. Or, press <Ctrl> + <A>. • To Minimize the Ribbon: Click the Minimize Ribbon button on the Ribbon. Or, press <Ctrl> + <F1>. Or, right-click a tab and select Minimize Ribbon from the contextual menu. • To Change Program Settings: Click the File tab and select Options. • To Use Zoom: Click and drag the zoom slider to the left or right. Or, click the Zoom Out and Zoom In buttons on the slider. • To Change Views: Click a View button in the status bar. Or, click the View tab and select a view. Interactive Online Learning 9 Courseware Open a Workbook <Ctrl> + <O> Create New <Ctrl> + <N> Save <Ctrl> + <S> Preview and Print <Ctrl> + <P> Close a Workbook <Ctrl> + <W> Help <F1> Run Spelling Check <F7> Calculate worksheets <F9> Create an absolute, <F4> normal, or mixed reference 9 Online Learning 9 Skills Assessments Right One Cell Left One Cell Down One Cell Up One Cell Down One Screen Up One Screen To Cell A1 To Last Cell Go To Dialog Box <↑>, <↓>, <←>, <→> <Tab> <Shift> + <Tab> <Enter> <Shift> + <Enter> <Page Down> <Page Up> <Ctrl> + <Home> <Ctrl> + <End> <F5> Editing Cut Copy Paste Undo Redo Find Replace Select All Edit active cell Clear cell contents <Ctrl> + <X> <Ctrl> + <C> <Ctrl> + <V> <Ctrl> + <Z> <Ctrl> + <Y> <Ctrl> + <F> <Ctrl> + <H> <Ctrl> + <A> <F2> <Delete> Formatting Bold <Ctrl> + <B> Italics <Ctrl> + <I> Underline <Ctrl> + <U> Open Format Cells Dialog Box <Ctrl> + <Shift> + <F> Select All <Ctrl> + <A> Select entire row <Shift> + <Space> Select entire column <Ctrl> + <Space> Hide selected rows <Ctrl> + <9> Hide selected columns <Ctrl> + <0> © 2012 CustomGuide cheatsheet.customguide.com | Phone 888.903.2432 Editing Formatting • To Edit a Cell’s Contents: Select the cell and click the Formula Bar, or double-click the cell. Edit the cell contents and press <Enter>. • To Format Text: Use the commands in the Font group on the Home tab, or click the Dialog Box Launcher in the Font group to open the Format Cells dialog box. • To Clear a Cell’s Contents: Select the cell(s) and press the <Delete> key. • To Cut or Copy Data: Select cell(s) and click the in the Clipboard group on the Home tab. Cut or Copy button • To Paste Data: Place the insertion point where you want to paste and click the Paste button in the Clipboard group on the Home tab. • To Preview an Item Before Pasting: Place the insertion point where you want to paste, click the Paste button list arrow in the Clipboard group on the Home tab, and select a preview option to view the item. • To Paste Special: Select the destination cell(s), click the Paste button list arrow in the Clipboard group on the Home tab, and select Paste Special. Select an option and click OK. • To Copy Using Auto Fill: Point to the fill handle at the bottom-right corner of the selected cell(s), then drag to the destination cell(s). • To Complete a Series Using AutoFill: Select the cells that define the series. Click and drag the fill handle to complete the series. • To Move or Copy Cells Using Drag and Drop: Select the cell(s) you want to move or copy, position the pointer over any border of the selected cell(s), then drag to the destination cells. To copy, hold down <Ctrl> key while dragging. • To Insert a Column or Row: Right-click to the right of the column, or below the row you want to insert. Select Insert from the contextual menu, or click the Insert button in the Cells group on the Home tab. • To Delete a Column or Row: Select the row or column heading(s). Rightclick and select Delete from the contextual menu, or click the Delete button in the Cells group on the Home tab. • To Insert a Comment: Select the cell where you want to insert a comment and click the Review tab on the Ribbon. Click the New Comment button in the Comments group. Type a comment and click outside the comment box. • To Copy Formatting with the Format Painter: Select the cell(s) with the formatting you want to copy and click the Format Painter button in the Clipboard group on the Home tab. Then, select the cell(s) you want to apply the copied formatting to. • To Apply a Cell Style: Select the cell(s) you want to apply a cell style to. Click the Cell Styles button in the Styles group of the Home tab on the Ribbon and select a style from the gallery. • To Format a Cell Range as a Table: Select the cells you want to apply table formatting to. Click the Format as Table button in the Styles group of the Home tab on the Ribbon and select a table format from the gallery. • To Apply a Document Theme: Click the Page Layout tab on the Ribbon, click the Themes button in the Themes group, and select a theme from the gallery. • To Apply Conditional Formatting: Select the cells to which you want to apply conditional formatting. Click the Conditional Formatting button in the Styles group of the Home tab. Select the formatting scheme you wish to use, then set the conditions in the dialog box. • To Adjust Column Width or Row Height: Drag the right border of the column header, or the bottom border of the row header. Double-click the border to AutoFit the column or row according to its contents. Workbook Management • To Insert a New Worksheet: Click the Insert Worksheet tab next to the sheet tabs at the bottom of the program screen. Or, press <Shift> + <F11>. • To Delete a Worksheet: Select the sheet want to delete, click the Delete Formulas and Functions • To Total a Cell Range: Click the cell where you want to insert the total and click the Sum button in the Editing group on the Home tab. Verify the selected cell range and click the Sum button again. • To Enter a Formula: Select the cell where you want to insert the formula. Type = and enter the formula using values, cell references, operators, and functions. Press <Enter> when you’re finished. • To Insert a Function: Select the cell where you want to enter the function and click the • To Format Values: Use the commands in the Number group on the Home tab, or click the Dialog Box Launcher in the Number group to open the Format Cells dialog box. Insert Function button on the Formula Bar. • To Reference a Cell in a Formula: Type the cell reference (for example, B5) in the formula or click the cell you want to reference. • To Create an Absolute Cell Reference: Precede the cell references with a $ sign or press <F4> after selecting cell(s) to make it absolute. • To Use Several Operators or Cell Ranges: Enclose the part of a formula you want to calculate first in parentheses. Charts • To Create a Chart: Select the cell range that contains the data you want to chart and click the Insert tab on the Ribbon. Click a chart type button in the Charts group and select the chart you want to use from the list. • To Insert a Sparkline: Select the cell range that contains the data you want to chart and click the Insert tab on the Ribbon. Select the sparkline you want to insert from the Sparkline group. Select the cell or cell range where you want to add the sparkline and click OK. button in the Cells group on the Home tab, and select Delete Sheet. Or, rightclick the sheet tab and select Delete from the contextual menu. • To Rename a Worksheet: Double-click the sheet tab, enter a new name for the worksheet, and press <Enter>. • To Change a Worksheet’s Tab Color: Right-click the sheet tab, select Tab Color, and choose the color you want to apply. • To Move or Copy a Worksheet: Click and drag a tab to move a worksheet. Hold down the <Ctrl> key while clicking and dragging to copy the worksheet. • To Split a Window: Drag either the vertical or horizontal split bar (located near the scroll bars) onto the worksheet. • To Freeze Panes: Place the cell pointer where you want to freeze the window, click the View tab on the Ribbon, click the Freeze Panes button in the Window group, and select an option from the list. • To Select a Print Area: Select the cell range you want to print, click the Page Layout tab on the Ribbon, click the Print Area button in the Page Setup group, and select Set Print Area. • To Adjust Page Margins, Orientation, Size, and Breaks: Click the Page Layout tab on the Ribbon and use the commands in the Page Setup group, or click the Dialog Box Launcher in the Page Setup group to open the Page Setup dialog box. • To Protect or Share a Workbook: Click the Review tab on the Ribbon and use the commands in the Changes group. • To Recover Autosaved Versions: Click the File tab on the Ribbon and select Info. Select an autosaved version from the Versions list. Or, click the Manage Versions button and select Recover Draft Versions. Interactive Online Learning 9 Courseware 9 Online Learning 9 Skills Assessments © 2012 CustomGuide cheatsheet.customguide.com | Phone 888.903.2432 Microsoft® PowerPoint 2007 Free Cheat Sheets! Visit: cheatsheet.customguide.com Quick Reference Card PowerPoint 2007 Screen Quick Access Toolbar Shortcuts General Close button Title bar Office Button Ribbon Slides tab Outline tab Slide pane Notes pane View buttons Status bar Zoom slider The Fundamentals Open a Presentation <Ctrl> + <O> Create New <Ctrl> + <N> Save a Presentation <Ctrl> + <S> Print a Presentation <Ctrl> + <P> Close a Presentation <Ctrl> + <W> Insert a New Slide <Ctrl> + <M> Help <F1> Editing Cut <Ctrl> + <X> Copy <Ctrl> + <C> Paste <Ctrl> + <V> Undo <Ctrl> + <Z> Redo or Repeat <Ctrl> + <Y> Find <Ctrl> + <F> Replace <Ctrl> + <H> Select All <Ctrl> + <A> Navigation—Go To: The Next Slide <Spacebar> The Office Button, located in the upper left-hand corner of the program window, replaces the File menu found in previous versions of Microsoft PowerPoint. The Office Button menu contains basic file management commands, including New, Open, Save, Print and Close. • To Create a New Presentation: Click the Office Button, select New, and click Create, or press <Ctrl> + <N>. • To Open a Presentation: Click the Office Button and select Open, or press <Ctrl> + <O>. The Previous Slide <Backspace> Office Button • To Save a Presentation: Click the Slide Show Delivery • • • • Save button on the Quick Access Toolbar, or press <Ctrl> + <S>. To Save a Presentation with a Different Name: Click the Office Button, select Save As, and enter a new name for the presentation. To Preview a Presentation: Click the Office Button, point to the Print list arrow, and select Print Preview. To Print a Presentation: Click the Office Button and select Print, or press <Ctrl> + <P>. To Undo: Click the Undo button on the Quick Access Toolbar or press <Ctrl> The First Slide <Ctrl> + <Home> The Last Slide <Ctrl> + <End> End Slide Show <Esc> Jump to Slide <Slide #> + <Enter> Toggle Screen Black <B> Toggle Screen White <W> Pause Show <S> Show/Hide Pointer <A> Change Arrow to Pen <Ctrl> + <P> Change Pen to Arrow <Ctrl> + <A> Erase Doodles <E> + <Z>. • To Close a Presentation: Click the Office Button and select Close, or press <Ctrl> + <W>. • To Get Help: Press <F1> to open the Help window. Type your question and press <Enter>. • To Exit PowerPoint: Click the Office Button and click Exit PowerPoint. Interactive Online Learning ü Courseware ü Online Learning ü Skills Assessments Formatting Bold <Ctrl> + <B> Italics <Ctrl> + <I> Align Left <Ctrl> + <L> Center <Ctrl> + <E> Justify <Ctrl> + <J> © 2012 CustomGuide cheatsheet.customguide.com | Phone 888.903.2432 Formatting Dialog Box Launcher • To Cut or Copy Text: Select the text you want to cut or copy and click the Cut or Copy button in the Clipboard group on the Home tab. • To Paste Text: Place the insertion point where you want to paste and click • • • • the Paste button in the Clipboard group on the Home tab. To Format Selected Text: Use the commands in the Font group on the Home tab, or click the Dialog Box Launcher in the Font group to open the Font dialog box. To Copy Formatting with the Format Painter: Select the text with the formatting you want to copy and click the Format Painter button in the Clipboard group on the Home tab. Then, select the text you want to apply the copied formatting to. To Change Paragraph Alignment: Select the paragraph(s) and click the appropriate alignment button ( Align Left, Center, Align Right, or Justify) in the Paragraph group on the Home tab. To Create a Bulleted or Numbered List: Select the paragraphs you want to bullet or number and click the Bullets or Numbering button in the Paragraph group on the Home tab. The Outline Pane • To Apply a Document Theme (called design templates in previous versions • • • • • • To Insert a Clip Art Graphic: Click the Insert tab on the Ribbon and click the • • The Outline tab focuses on the content of the presentation rather than its appearance. Use this tab when you want to adjust the textual structure of a presentation or add large amounts of text to it. • • • Delivery, Transitions and Animation • To Add a Slide Transition: Navigate to the slide you want to add a • • • of PowerPoint): Click the Design tab on the Ribbon, click the More button in the Themes group, and select a theme from the gallery. To Change the Slide Background: Click the Design tab on the Ribbon, click the Background Styles button in the Background group, and select a background. To View the Slide Master: Click the View tab on the Ribbon, click the Slide Master button in the Presentation Views group, and click the Slide Master or the appropriate Layout Master in the Outline pane. To Change Paragraph Line Spacing: Select the paragraph(s), click the Line Spacing button in the Paragraph group on the Home tab, and select an option from the list. To Insert a Header or Footer: Click the Insert tab on the Ribbon and click the Header & Footer button in the Text group. Select the option(s) that you want and click Apply or Apply to All. To Correct a Spelling Error: Right-click the error and select a correction from the contextual menu. Or, press <F7> to run the Spell Checker. Drawing and Graphics The Slides tab contains a thumbnail image of every slide in the presentation; simply click a thumbnail to jump to that slide. You can also rearrange, add, or delete slides here. • Group transition to. Click the Animations tab on the Ribbon, click the More button in the Transition to This Slide group, and select a transition effect. To Add an Animation Effect to an Object: Select the object that you want to animate, click the Animations tab on the Ribbon, and click the Custom Animation button in the Animations group. Click the Add Effect button, select a category, and select the effect you want to use. To Present a Slide Show: Click the Slide Show button on the status bar. To Use the Pen: In Slide Show view, press <Ctrl> + <P> and then draw on the screen. Press <Ctrl> + <A> to switch back to the arrow pointer. Press <E> to erase your doodles. To Add Slide Timings: Click the Slide Show tab on the Ribbon and click the Rehearse Timings button in the Set Up group. Navigate through the presentation, pausing on each slide for the amount of time you wish to display it during your show. Click Yes to save your timings. • Clip Art button in the Illustrations group. Type the name of what you’re looking for in the “Search for” box and click Go. To Insert a Picture: Click the Insert tab on the Ribbon and click the Picture button in the Illustrations group. Find the picture you want to insert and click Insert. To Draw a Shape: Click the Insert tab on the Ribbon, click the Shapes button in the Shapes group, and select the shape you want to insert. Then, click where you want to draw the shape and drag until the shape reaches the desired size. Hold down the <Shift> key while you drag to draw a perfectly proportioned shape or straight line. To Format an Object: Double-click the object and use the commands located on the Format tab. To Move an Object: Click the object and drag it to a new location. Release the mouse button when you’re finished. To Resize an Object: Click the object to select it, click and drag one of its sizing handles ( ), and release the mouse button when the object reaches the desired size. Hold down the <Shift> key while dragging to maintain the object’s proportions while resizing it. To Delete an Object: Select the object and press the <Delete> key. View buttons Normal view: This is the default view in PowerPoint 2007. Normal view includes the Outline pane, Slide pane, and Notes pane Interactive Online Learning ü Courseware ü Online Learning ü Skills Assessments Slide Sorter view: Displays all the slides in the presentation as thumbnails (tiny images). Use Slide Sorter view when you want to rearrange the order of slides or add transition effects between slides. Slide Show view: Displays the presentation as an electronic slide show. Whenever you deliver a presentation in front of an audience, Slide Show view is definitely the view you want to use. © 2012 CustomGuide cheatsheet.customguide.com| Phone 888.903.2432 Microsoft® PowerPoint 2010 Free Cheat Sheets! Visit: cheatsheet.customguide.com Quick Reference Card PowerPoint 2010 Screen Keyboard Shortcuts General Close button Title bar Quick Access Toolbar Ribbon Slides tab Outline tab Slide pane Notes pane Status bar View buttons Zoom slider Open a Presentation <Ctrl> + <O> Create New <Ctrl> + <N> Save a Presentation <Ctrl> + <S> Print a Presentation <Ctrl> + <P> Close a Presentation <Ctrl> + <W> Insert a New Slide <Ctrl> + <M> Help <F1> Editing Cut <Ctrl> + <X> Copy <Ctrl> + <C> Paste <Ctrl> + <V> Undo <Ctrl> + <Z> Redo or Repeat <Ctrl> + <Y> Find <Ctrl> + <F> Replace <Ctrl> + <H> Select All <Ctrl> + <A> The Fundamentals Slides Navigation—Go To: • The File tab menu and Backstage view contain • To Insert a New Slide: Click the Home tab The Next Slide commands for working with a program’s files, including New, Open, Save, Print and Close. • • To Create a New Presentation: • • • • • • • Click the File tab, click New, and click • Create. Or, press <Ctrl> + <N>. To Open a Presentation: Click the • File tab and click Open, or press <Ctrl> + <O>. To Save a Presentation: Click the Save button on the Quick Access • Toolbar, or press <Ctrl> + <S>. To Save a Presentation with a Different Name: Click the File tab, click Save As, enter a new name for • the presentation, and click Save. To Preview and Print a Presentation: Click the File tab and click Print, or press <Ctrl> + <P>. To Close a Presentation: Click the • File tab and click Close, or press <Ctrl> + <W>. To Get Help: Press <F1> to open the Help window. Type your question and press <Enter>. • To Exit PowerPoint: Click the File tab and click Exit. and click New Slide in the Slides group, or press <Ctrl> + <M>. To Change the Slide Layout: Click the Home tab, click the Layout button in the Slides group, and select a layout. To Return a Slide to its Default Settings: Click the Home tab and click the Reset button in the Slides group. To Apply a Document Theme: Click the Design tab on the Ribbon, click the More button in the Themes group, and select a theme from the gallery. To Change the Slide Background: Click the Design tab on the Ribbon, click the Background Styles button in the Background group, and select a background. To View the Slide Master: Click the View tab on the Ribbon, click the Slide Master button in the Master Views group, and click the Slide Master or the appropriate Layout Master in the Outline pane. To Insert a Header or Footer: Click the Insert tab on the Ribbon and click the Header & Footer button in the Text group. Select the option(s) that you want and click Apply or Apply to All. To Add a Section: Click the Home tab on the Ribbon, click the Section button in the Slides group, and click Add Section. Interactive Online Learning ü Courseware ü Online Learning ü Skills Assessments <Spacebar> The Previous Slide <Backspace> Slide Show Delivery Begin Slide Show <F5> Resume Slide Show <Shift> + <F5> End Slide Show <Esc> Jump to Slide <Slide #> + <Enter> Toggle Screen Black <B> Toggle Screen White <W> Pause Show <S> Show/Hide Pointer <A> Change Arrow to Pen <Ctrl> + <P> Change Pen to Arrow <Ctrl> + <A> Erase Doodles <E> Formatting Bold <Ctrl> + <B> Italics <Ctrl> + <I> Align Left <Ctrl> + <L> Center <Ctrl> + <E> Justify <Ctrl> + <J> © 2012 CustomGuide cheatsheet.customguide.com | Phone 888.903.2432 xX Formatting Images, Multimedia, and Objects • To Cut or Copy Text: Select the text you want to cut or copy and click the • To Insert a Picture: Click the Insert tab on the Ribbon and click the Picture Cut or Copy button in the Clipboard group on the Home tab. • To Paste Text: Place the insertion point where you want to paste and click the Paste button in the Clipboard group on the Home tab. • To Format Selected Text: Use the commands in the Font group on the Home tab, or click the Dialog Box Launcher in the Font group to open the Font dialog box. • To Copy Formatting with the Format Painter: Select the text with the formatting you want to copy and click the Format Painter button in the Clipboard group on the Home tab. Then, select the text you want to apply the copied formatting to. • To Change Paragraph Alignment: Select the paragraph(s) and click the appropriate alignment button ( Align Left, Center, Align Right, or Justify) in the Paragraph group on the Home tab. • To Create a Bulleted or Numbered List: Select the paragraphs you want to • • • • • bullet or number and click the Bullets or Numbering button in the Paragraph group on the Home tab. • To Change Paragraph Line Spacing: Select the paragraph(s), click the Line Spacing button in the Paragraph group on the Home tab, and select an option from the list. • To Correct a Spelling Error: Right-click the error and select a correction from the contextual menu. Or, press <F7> to run the Spell Checker. The Outline Pane • • • The Outline tab focuses on the content of the presentation. Use this tab when you • want to adjust the textual structure Transitions and Animation Effects or add large • To Add a Slide Transition: Navigate to the slide you want to add a transition amounts of text. to. Click the Transitions tab on the Ribbon, click the More button in the Transition to This Slide group, and select a transition effect. • To Add an Animation Effect to an Object: Select the object that you want to animate, click the Animations tab on the Ribbon. Click the More button in the Animation group, and select an animation effect. • To Copy Animation Effects from One Object to Another: Select the object with the animation effect you want to copy, click the Animations tab on the Normal view: This is the default view in Ribbon, and click the Animation Painter button in the Advanced Animation PowerPoint 2010. Normal view includes the group. Then, click the object you want to apply the copied animation effect to. Outline pane, Slide pane, and Notes pane. The Slides tab contains a thumbnail image of every slide in the presentation; click a thumbnail to jump to that slide. You can also rearrange, add, or delete slides here. Views • button in the Images group. Find the picture you want to insert and click Insert. To Insert a Clip Art Graphic: Click the Insert tab on the Ribbon and click the Clip Art button in the Images group. Type the name of what you’re looking for in the “Search for” box and click Go. To Insert a Video file: Click the Insert tab on the Ribbon and click the Video button in the Media group. Find the video you want to insert and click Insert. To Insert a Video from the Web: Click the Insert tab on the Ribbon, click the Video button list arrow in the Media group, and select Video from Web Site. Paste the video’s Embed code into the Insert Video from Web Site dialog box and click Insert. To Insert an Audio clip: Click the Insert tab on the Ribbon, click the Audio button list arrow in the Media group, and select Audio from File. Find the audio clip that you want to insert and click Insert. To Draw a Shape: Click the Insert tab on the Ribbon, click the Shapes button in the Illustrations group, and select the shape you want to insert. Then, click where you want to draw the shape and drag until the shape reaches the desired size. Hold down the <Shift> key while you drag to draw a perfectly proportioned shape or straight line. To Insert SmartArt: Click the Insert tab on the Ribbon and click the SmartArt button in the Illustrations group. Select the SmartArt you want to insert and click OK. To Format an Object: Double-click the object and use the commands located on the Format tab. To Move an Object: Click the object and drag it to a new location. Release the mouse button when you’re finished. To Resize an Object: Click the object to select it, click and drag one of its sizing handles ( ), and release the mouse button when the object reaches the desired size. Hold down the <Shift> key while dragging to maintain the object’s proportions while resizing it. To Delete an Object: Select the object and press the <Delete> key. Slide Sorter view: Displays all the slides in the presentation as thumbnails (tiny images). Use Slide Sorter view when you want to rearrange the order of slides or add transition effects between slides. Reading View: Similar to Slide Show view, it displays the presentation in a window with simple controls, making it easy to review. Slide Show view: Displays the presentation as an electronic slide show. Whenever you deliver a presentation in front of an audience, Slide Show view is definitely the view you want to use. Slide Show Delivery • To Present a Slide Show: Click the Slide Show button on the status bar, or press <F5>. • To Use the Laser Pointer: In Slide Show view, press and hold down the <Ctrl> key while clicking and holding the left mouse button. • To Use the Pen: In Slide Show view, press <Ctrl> + <P> and then draw on the screen. Press <Ctrl> + <A> to switch back to the arrow pointer. Press <E> to erase your doodles. • To Advance to the Next Slide: Press <Spacebar>. Or, click the left mouse button. • To Go Back to the Previous Slide: Press <Backspace> or <Page Up>. • To Add Slide Timings: Click the Slide Show tab on the Ribbon and click the Rehearse Timings button in the Set Up group. Navigate through the presentation, pausing on each slide for the amount of time you wish to display it during your show. Click Yes to save your timings. • To End a Slide Show: Press <Esc>. Interactive Online Learning ü Courseware ü Online Learning ü Skills Assessments © 2012 CustomGuide cheatsheet.customguide.com| Phone 888.903.2432 ® Microsoft Outlook Web Access 2003 Quick Reference Guide The Navigation Pane The Outlook Web Access 2003 Login Screen Located to the left of the main window Login Options: Client: Premium - gives you the full new OWA interface Basic client provides a cut-down version with fewer features. The Basic client is somewhat faster due to it offering fewer features, which will help those still using slower dial-up connections to their OWA mailbox. Security: The Public or shared computer option is for those situations where you are accessing OWA from a non-trusted network, such as an Internet cafe or other public area. Timeout is 15 minutes by default. Login Procedures Example, if your userID is Jones1234 Login as follows: Domain\user name: Password: Access to your inbox Allows you to view and schedule appointments, events, and meetings. Use to store and keep track of addresses, numbers, and e-mail addresses. Use to organize to-do lists by priority, track task progress, and delegate tasks Enables you to view and access public folders Use to create e-mail delivery rules The Private computer option assumes you are accessing OWA from a trusted computer, such as a computer within your office, or your home. Timeout is 24 hours by default. corp\Jones1234 your network password Use to configure Outlook Web Access Options such as Out of Office, Spell Check, Junk-Mail etc. Inbox: Managing Your Mail A horizontal splitter bar located between the folder list and the buttons allows you to collapse the buttons into a button tray: To Resend a Message: Open the Sent Items folder. Double-click the message and select Forward To Flag a Message for Follow-Up: Right-click the message and select Follow Up from the shortcut menu. Inbox – Messages To Access the Inbox: Click the Inbox pane pane. in the Navigation Inbox Toolbar To see all of your Inbox Messages Click on the Page buttons at the top right side of the screen. To Change the Current View: Select the select the desired view. down arrow and To Check for New Messages: Click the Check for New Messages on the Inbox toolbar, or press <F5>. To Open a Message: Click the message you want to read. To Open an Attachment: Click the attachment link at the top of the message screen. To Reply to the Message Sender: Click the message, click the Send button type your reply, and click the To Reply to All Message Recipients: Click the message, click the Send button. All button, type your reply, and click the Reply button, Reply to Forward button, enter To Forward a Message: Click the message, click the the e-mail address(es) in the To: box, enter additional comments in the text box, and Send button click the https://www.mattelgateway.com To Clear a Flagged Message: Right-click the message and select Clear Flag from the shortcut menu. To Delete a Message: Select the message and press the delete button. To Create a Message: New button or press <Ctrl> + <N>. Enter the eClick the To button to mail address(es) in the To: box, or click the Cc: button and enter the use the address book. Click the e-mail address(es) for whom you want to send a copy of the message. Enter the subject of the message in the Subject box. Enter Send the text of your message in the text box. Click the button. Options button on To select Message Options: Click the the toolbar in the Message window to specify: o The importance level of the message. o The sensitivity level of the message. o Request a delivery receipt of the message. o Request a read receipt for this message Add To Attach a File: Create a new message, click the Attachment button on the toolbar in the Message window, Click Browse and select the file you want to send, and click Attach Bcc: To Send a Blind Carbon Copy (Bcc): Click the button and enter the e-mail address(es) for whom you want to send a blind copy of the message. ® Microsoft Outlook Web Access 2003 Quick Reference Guide Folders To Display/Hide the Folder List: Click the Up arrow button at the top of the Navigation pane to toggle the display. To Create a New Folder: Click the location where you want a new folder, click the New button, select Folder. To Move an Item to a Different Folder: Select the item, click the Move/Copy button, select the destination folder and select the Move button. Calendar Contacts Calendar Contacts To View the Calendar: Click the Calendar pane Navigation pane. To View Your Contacts: Click the Contacts pane on the in the Navigation pane. Calendar Toolbar - Contact Toolbar - To Change Views: Select a Calendar View Button toolbar and select the desired view. To Schedule an Appointment: Click the from the New button or press To Edit a Contact: Double-click the contact. New button or press <Ctrl> + <N>. To Schedule a Recurring Appointment: Select To Create a New Contact: Click the <Ctrl> + <N>. New Button, select the Recurrence button from the button toolbar. To Schedule a Meeting Request: Click the Appointment window, select names. New button for a new Invite Attendees, type or search for the To Schedule an All Day Event: Select window, click the All day event check box. New button for a new Appointment To Delete a Contact: Select the contact and press the button. delete To Change Views: Select the down arrow on the menu and select the desired view. To view the entire contact list, you will need to scroll using the page buttons at the top right side of the screen. To Reschedule an Item: Double-click the meeting, appointment, or event, make your changes and click the Save and Close button. Tasks Other Tasks Tasks Distribution Lists To View Your Task List: Click the Navigation Pane. Tasks pane on the Tasks Toolbar To Create a New Task: Click the New button, or press <Ctrl> + <N>, To Complete a Task: Check the task’s check box. To Create a Distribution List: Click the New button list Distribution List. Click Find Names, enter arrow and select information into the fields and click Find, Select a member from the and repeat for each list and click on Add recipient to…. name to be added. Click Close and click Save and Close. To Delete a Distribution List: Select Contacts in the left folder pane, select the list and click the Delete button. To Delete a Task: Select the task and press the <Delete> key or press the button. To Create a Recurring Task: Double-click the task and click the delete To Create a Signature: Select Options from the menu on the lower left pane, click the Edit Signature Button, create or modify the signature and click Save and Close and click Save and Close. Recurrence button on the toolbar. Public Folders and Out of Office To access public folders: Click the the Navigation Pane Creating a Rule Public Folders pane on To set Out of Office Assistant and other settings: Click the Options pane on the Navigation Pane to set Out of Office Notifications, Messaging, Reading Pane and Junk E-Mail Options https://www.mattelgateway.com To Use the Rules Wizard: Make sure that you’re in the Inbox. Select the rules button from lower left button bar. From the Rules window, click the New button. Define the rule, in the When a Message Arrives section. In the Then section, define what action you want for the messages. Click the Save and Close button to complete your rule. IBM® Lotus Notes 8 Free Cheat Sheets! Visit: cheatsheet.customguide.com Quick Reference Card The Lotus Notes 8 Program Screen 6 5 Miniview: Displays additional information in the Mail and Calendar applications. Navigator: Displays the views and folders for the currently open application. Switcher Menu Button: Allows you to quickly switch between applications. Toolbar: Contains buttons for the common commands in the currently open application. Open Button: Displays the Open List, which contains links to applications, documents, bookmarks, and more. Menu Bar: Displays a list of menus that you use to give commands to Notes. Window Tabs: Use these tabs to manage and switch between open applications and documents. Action Bar: Contains buttons for common tasks in the currently open view. Sidebar: Provides quick access to applications. View Pane: Displays contents of the current view. Preview Pane: Displays a preview of the selected item or document. Status Bar: Displays information about the active menu. 7 4 8 3 9 10 2 11 1 12 Mail Management The Action Bar in the Mail application Forward Reply New Reply to All • To Open the Mail Application: Click the Open button and select Mail from the list. • Message Indicators: Message has not been read. Message has been read. File is attached to the message. This message is marked as urgent—you better look at it fast! • To Open a Message: Double-click the message in the Inbox. • To Create and Send a Message: Click the New button on the Action Bar or press <Ctrl> + <M>. Enter the e-mail address(es) in the To field or click the To shortcut to select the addresses from a directory/contact list. Type your message and click the Send button on the Action Bar. • To Reply to the Message Sender: Select or open the message and click the Reply button on the Action Bar. • To Reply to All Message Recipients: Select or open the message and click the Reply to All button on the Action Bar. • To Forward a Message: Select or open the message and click the Forward button on the Action Bar. Follow Up Move to Folder More: Click here to display a list of other actions you can perform. Move to Trash Show: Click here to change how the Inbox is displayed. • To Attach a File to a Message: Click the Attach File button on the Action Bar, find and select the file you want to attach, and click Create. • To Open an Attachment: Open the message and double-click the attachment, or select the message in the Inbox and double-click the attachment in the Preview Pane. • To Set Delivery Options for a Message: Create a new message and click the Delivery Options button on the Action Bar. Specify the appropriate options in the dialog box, and click OK when you’re finished. • To Delete a Message: Select the message you want to delete and press the <Delete> key or select Edit → Delete from the menu. • To Retrieve a Message: Click the Trash folder in the Navigator, select the message you want to retrieve, and click Restore on the Action Bar. • To Close a Message: Click the Close button on the window tab or select File → Close from the menu. • To Flag a Message for Follow-up: Select or open the message and click the Follow Up button on the Action Bar. Interactive Online Learning 9 Courseware General Commands 9 Online Learning 9 Skills Assessments • To Open an Application: Click the Open button and select an application from the list, or click the Switcher Menu button in the Navigator and select an application. • To Close an Application: Select File → Close from the menu or click the Close button on the application’s window tab. • To Dock the Open List to the Lefthand Side of the Program Window: Select View → Dock the Open List from the menu. • To Switch Between Open Applications: Click the window tab for the application you want to display. • To View Window Thumbnails: Click the Show Thumbnails button to the right of the Open button or press <Ctrl> + <Shift> + <T>. • To Display/Hide the Preview Pane: Select View → Preview Pane → Show Preview from the menu, or click the arrow button on the Preview Pane’s top border. • To Get Help: Select Help → Help Contents from the menu or press <F1>. © 2012 CustomGuide cheatsheet.customguide.com | Phone 888.903.2432 Mail Management, cont’d Calendar • To Sort Messages: In the Inbox, click the column heading that you want to sort by. • To Save a Message as a Draft: Click the Save As Draft button on the Action Bar. To open a saved message, click the Drafts folder in the Navigator and doubleclick the message. • To Create a Signature: Select Actions → More → Preferences from the menu, click the Mail tab, and then click the Signature tab. Type the text that you want to appear in your signature in the Use text field, specify any other options, and click OK. • To Insert a Signature: In the body area of the message, click where you want to insert the signature. Click the More button on the Action Bar, select Insert Signature from the menu, and select the appropriate option(s). Click OK. • To Recall a Message: Click the Sent Items folder in the Navigator and select the message that you want to recall. Click the Recall Message button on the Action Bar, select the recipients for which you want to recall the message and any other options as necessary. Click OK and, if another dialog box appears, click OK again. • To Enable Out-of-Office Notification: Select Actions → More → Out of Office from the menu. Specify your leaving and returning dates, the subject text, and any additional text and options and click the Enable and Close button on the Action Bar when you’re finished. Click OK. • To Open the Calendar: Click the Open button and select Calendar from the list. • To Change Calendar Views: Expand the Views folder in the Navigator and select a view from the list. (To expand the Views folder, click it.) • To Jump to a Specific Date: Select View → Go to Date from the menu, enter or select the date you want to jump to, and click OK. • To Create a New Calendar Entry: Click the New button list arrow on the Action Bar and select the type of entry you want to create. Enter a description of the entry in the Subject field, specify a start and end date and time, and click the Save and Close button when you’re finished. • To Schedule a Recurring Entry: Create a new calendar entry following the instructions above. Then, click the Repeat shortcut, specify when the entry should recur, click OK, and click Save and Close. • To Create a Meeting Invitation: Click the New button list arrow on the Action Bar and select Meeting from the list. Enter a description of the meeting in the Subject field, specify a start and end date and time, and specify the invitees in the Required, Optional, and FYI fields. Click the Save and Send Invitations button on the Action Bar when you’re finished. • To Respond to a Meeting Invitation: In your Inbox, double-click the meeting invitation you want to respond to. Click the appropriate button on the Action Bar and follow the prompts. • To Check Responses to a Meeting Invitation: Open the meeting you want to track and click the Invitee Status tab near the bottom of the meeting invitation. • To Print a Message: Open the message you want to print, and select File → Print from the menu. Specify the appropriate options in the Print dialog box, and click OK to begin printing. Contacts • To Open Contacts: Click the Open button and select Contacts from the list. • To Change Views: In the Navigator, select the view you want to use. • To Create a New Contact: Click the New button on the Action Bar, enter the desired information in the appropriate fields, and click the Save and Close button when you’re finished. • To Create a Contact Group: Click the Groups folder in the Navigator and click the New button on the Action Bar. Enter a name for the group, specify group members (or click the Members shortcut to select members from your Contacts List), and click the Save & Close button when you’re finished. • To Edit a Contact: Select the contact you want to edit and click the Edit button on the Action Bar. Make your changes and click the Save and Close button when you’re finished. • To Find a Contact: Click the Browse for Contact button on the Action Bar. Select the directory or list you want to search, then type the name of the contact you want to find in the Find names starting with field. Select the contact and click Details to view the contact’s information. • To Delete a Contact: Select the contact and press <Delete>. To Do List • To Open the To Do List: Click the Open button and select To Do from the list. • To Change Views: In the Navigator, select the view you want to use. • To Create a New To Do Item: Click the New button on the Action Bar. Enter a description for the to do item in the Subject field and enter the due and start by dates. Click the Save and Close button on the Action Bar • To Create a Recurring To Do Item: Create a new to do item following the instructions above. Then, click the Repeat shortcut, specify when the item should recur, click OK, and click Save and Close. • To Create a Group To Do Item: Click the New button on the Action Bar, type a short description of the item in the Subject field and select Others in the Assign to field. Specify the assignees in the Required, Optional, and/or FYI fields and click the Save and Send Assignments button on the Action Bar. • To Mark a To Do Item as Complete: Select the item and click the Mark as Complete button on the Action Bar. • To Reschedule a Calendar Entry: Click and drag the item to a new date and/or time, or double-click the item to open it and make changes manually. • To Delete a Calendar Entry: Select the entry and press <Delete>. • To Print the Calendar: Select File Print from the menu, select Print calendar under What to Print, and click the Calendar style list arrow and select the print style you want to use. Under Print Range, specify the date or date range you want to print, and click OK to begin printing. Click here to jump to the current day. Click a date to jump to that date. The date picker Click a folder to expand it. Click on a view to select it. The folder list • To Delete a To Do Item: Select the item and press <Delete>. Interactive Online Learning 9 Courseware 9 Online Learning 9 Skills Assessments © 2012 CustomGuide cheatsheet.customguide.com | Phone 888.903.2432 Microsoft® Internet Explorer 7 Free Cheat Sheets! Visit: cheatsheet.customguide.com Quick Reference Card Internet Explorer 7 Window Title Bar Keystroke Shortcuts New Tab button Web Page tab Address Bar General Instant Search box Favorites buttons Command Bar Vertical Scroll Box Hyperlink Vertical Scroll Bar Horizontal Scroll Bar Status Bar Horizontal Scroll Box The Fundamentals • A web address is also called a Uniform Resource Locator (URL) and it is made up of several parts: http:// This stands for Hypertext Transfer Protocol, the set of rules for exchanging files on the World Wide Web. Domain name: The unique name that identifies an Internet site. Domain names have two or more parts separated by dots. For example www.askedi.com or www.bcbsks.com. • To Open a Web Page: Click the Address Bar and type the address of the Web page. Or, press <Ctrl> + <L> and enter the address. • To Open a Hyperlink: Click the hyperlink on the Web page. • To Open a Hyperlink in a New Tab: Press and hold <Ctrl> and click the hyperlink on the Web page. • To Refresh a Web Page: Click the Refresh button on the Address Bar, or press <F5>. • To Stop Downloading a Page: Click the Stop button on the Address Bar, or press <Esc>. • To Go Back to a Page: Click the Back button or press <Alt> + <←>. Or, click the Recent Pages button and select the page. • To Go Forward a Page: Click the Forward button or press <Alt> + <→>. Or click the Recent Pages button and select the page. • To Print a Web Page: Click the Print button on the Command Bar, or press <Ctrl> + <P>. <Ctrl> + <F> Open new window <Ctrl> + <N> Print a Web page <Ctrl> + <P> Select all items <Ctrl> + <A> Zoom in <Ctrl> + <+> Zoom out <Ctrl> + < - > Full Screen Mode <F11> Help <F1> Navigation—Go To Cycle through items <Tab> on a web page Up One Screen <Page Up> Down One Screen <Page Down> Home page <Alt> + <Home> Refresh page <F5> Stop download <Esc> Go forward <Ctrl> + < → > Go backward <Ctrl> + < ← > Tabs • To Print Preview: Click the Print button list arrow on the Command Bar and select Print Preview from the list. Open a New Tab <Ctrl> + <T> Close Tab or Window <Ctrl> + <W> • To Search the Web: Click in the Instant Search box or press <Ctrl> + <E>. Type your search word or term and press <Enter>. Press <Alt> + <Enter> to view results in a new tab. Open link in new tab (background) <Ctrl> + <click> Open link in new tab (foreground) <Ctrl> + <Shift> + <click> • To Change the Search Box Provider: Click the list arrow on the right side of the Instant Search box and select a new search provider. Open Quick Tab view <Ctrl> + <Q> Switch to next tab <Ctrl> + <Tab> • To Add a Search Provider: Click the list arrow on the right side of the Instant Search box, select Find More Providers and follow instructions. Switch to previous tab <Ctrl> + <Shift> + <Tab> Navigation—Address Bar • To Use AutoComplete in the Address Bar: Start typing the URL of the page you want to open. A list of previously typed addresses appears below the Address Bar. Use the down arrows or the mouse to select an address from the list and press <Enter>. Select Address Bar <Alt> + <D> View list of entered addresses <F4> Select Instant Search Box <Ctrl> + <E> • To View the Menu Bar: Click the Tools button on the Command Bar and select Menu Bar. Or, right-click the Command Bar or Favorites buttons and select Menu Bar from the contextual menu. When the Menu Bar appears, you can issue commands using the menus as with previous versions of Internet Explorer. Add page to Favorites <Ctrl> + <D> Interactive Online Learning ü Courseware Find ü Online Learning ü Skills Assessments Open dialog box <Ctrl> + <L> Add “www.” and “.com” <Ctrl> + <Enter> to beginning and end of text in Address bar © 2012 CustomGuide cheatsheet.customguide.com | Phone 888.903.2432 Command Bar Tabs Quick Tabs button Web page tab Tab Close button Home page RSS Feed New Tab button Tab List Tools Print Page commands Help • Tabs allow you to view multiple Web pages in one browser window. Other benefits include the ability to open links in a background tab while reading a page, and saving and opening multiple pages at once. For example, you can have several pages as your home page, with each page in its own tab. • To Go to the Home Page: The home page(s) appear when Internet Explorer is launched. Click the Home Page button on the Command Bar. Or, press <Alt> + <M>. If more than one Web site is set as the home page, click the Home Page button list arrow and select a site from the list. • To Open a New Tab: Press <Ctrl> + <T>. Or, click the New Tab button to the right of the last tab. • To Add or Change the Home Page: Make sure the Web site you want to use is open in the browser. Click the Home page button list arrow and select Add or Change Home Page. Select an option from the dialog box and click Yes. • To Open a Link in a New Tab: Press and hold the <Ctrl> key and click the link you want to open. Or, click the middle mouse button (the mouse wheel) on a link. • To Open Search Results in a New Tab: Press <Alt> + <Enter> from the Address Bar or Search box to open search results in a new tab. • To Remove a Home Page: Click the Home Page button list arrow and point to Remove. Select the page you want to remove as home page from the list an option from the dialog box and click Yes. Select Remove All to open Internet Explorer to a blank page. • To Open Quick Tabs View: Click the press <Ctrl> + <Q>. • To Get Help: Press <F1> to open the Help task pane, type your question in normal English, and click the Search button. Quick Tabs button or • To Close a Tab: Click the Tab Close button on the tab. Or, press <Ctrl> + <W>.Or, click a tab with the middle mouse button (the mouse wheel). • To Close All Tabs: Press <Alt> + <F4>. • To Save an Image: Right-click the image and select Save Picture As from the contextual menu. • To Use an Image as Desktop Wallpaper: Right-click the image and select Set as Background from the contextual menu. • To Close All Other Tabs: Press <Ctrl> + <Alt> + <F4>. • To Copy an Image: Right-click the image and select Copy from the contextual menu. • To Switch Between Tabs: Press <Ctrl> + <Tab> to move to the next tab. Press <Ctrl> + <Shift> + <Tab> to move to the previous tab. Or, click the Tab List button and select a tab from the list. • To Increase Text Size: Click the Tools button on the Command Bar, point to Text Size and select a text size from the list. Favorites and History • To View and Open Favorites: Click the Favorites Center button and click the Favorites button, or press <Ctrl> + <I>. Click a favorite to open it in the current tab. Click the arrow button to the right of a favorite to open it in a new tab. • To View Internet Explorer in Full Screen: Click the Page button on the Command Bar and select Full Screen. Or, press <F11>. Security • To Add a Favorite: Open the page you want to add as a favorite. Click the Add to Favorites button or press <Ctrl> + <D>. • Information Bar: The Information bar displays information about security, downloads, blocked pop-up windows, and other security alerts. When activated, it appears at the top of a Web page. When the Information bar appears, click it to view more information about the message or to take action. For example, to allow a pop-up window or install an add-in from the Web site. • To Add Tab Group to Favorites: Click the Add to Favorites button and select Add Tab Group to Favorites from the list. Enter a name for the group and click OK. • Phishing Filter: Phishing web sites impersonate other sites in an attempt to trick you into revealing personal or financial information. The Phishing Filter protects you from phishing attacks, online fraud, and other security risks. • To Organize Favorites: Click the Add to Favorites button and select Organize Favorites. • Pop-up Blocker: Some Web sites use pop-up windows as a way to advertise, or to download malware on your computer. This feature lets you limit or block most pop-up windows. • To Subscribe to an RSS Feed: Open the page from which you want to access feeds. (If a feed is available on the page, the Feeds button on the Command Bar is orange.) Click the View feeds on this page button or press <Alt> + <J>. Click the Subscribe to this feed link. (If you have Outlook 2007, the RSS feed will also be added to Outlook.) • To View RSS Feeds: Click the Favorites Center button and click the View Feeds button. Or press <Ctrl> + <J>. Click a feed to view entries in the current tab. • To View History: Click the Favorites Center button and click the History button. Click a favorite to open it in the current tab. Click the list arrow on the History button to change how history is viewed. • To Clear History: Click the Tools button on the Command Bar and select Delete Browsing History. Click the Delete history button. Search Tips • The World Wide Web is a vast source of information. Here are a few tips to help find the information you want: • Search terms: To find lots of information on a topic, enter a single search term, such as Hawaii. Add terms to narrow results, such as vacation Hawaii. Phrases: To find an exact phrase or name, enclose the phrase in quotations, such as “the road less traveled” or “Abraham Lincoln". Using common terms: Common words or single digits and single letters are sometimes excluded from a search because they can slow down a search. If a common word or character is essential to the results, put a + before the term, such as Star Wars Episode +I. Interactive Online Learning ü Courseware ü Online Learning ü Skills Assessments © 2012 CustomGuide cheatsheet.customguide.com | Phone 888.903.2432 Coborn’s Intranet Quick Reference Guide for Content Providers 08/13/2013 Table of Contents Accessing the Intranet ............................................................................................................... 1 Navigating the Homepage.......................................................................................................... 2 Setting up My Profile ................................................................................................................. 5 Posting Company News and Location News on the Homepage................................................. 6 Fresh Idea Center ....................................................................................................................... 9 Image Center ........................................................................................................................... 10 Accessing the Intranet Go to www.cobornsinc.com, and click . Sign In User Name: 6-digit Employee ID (You can get this from a paystub or from your manager) Password: Birth date (MMDDYYYY) Click Initial Sign In Questions Login User ID You can change your login ID to anything you wish (i.e. name, e-mail address, etc.). Note: you will not be able to change your log-in ID again in the future; however, your 6-digit employee ID will continue to work. Password You must select a new password that contains at least: • • • • 8 characters 1 upper case letter 1 lower case letter 1 number Confirm your new password by re-entering it in the box below. Security questions Select one security question from each of the two drop-down menus and enter the answer in the box below the question. The questions will be used to verify your identity in the event that you forget your password. 1 Sign-up to receive alerts You can enter your e-mail address and mobile number to receive alerts about urgent or time-sensitive news from your manager or the company. E-mail and mobile alerts can be enabled or disabled at any time in the future. 1. Enter and verify e-mail address 2. Enter 10-digit mobile phone number (xxx-xxx-xxxx). Select mobile carrier. 3. Click inside the checkbox indicating that you have read and understand the Messaging Terms and Agreements. Click to enter the Intranet. Navigating the Homepage 2 Home Click at anytime to return to the homepage. Hover your mouse over to display a drop-down menu with direct links to Coborn’s Ink, My Location News, Leadership Messages, and Company News. Human Resources Click or hover your mouse over to access your profile, online pay stub, benefits information, employment opportunities, policies, and more. WFM/Schedule Hover your mouse over and click to access WFM. Managers who use the WFM Supervisor Portal should click . 3 eForms Click to access a variety of company forms. Search Type a search word(s) (location, employee’s name, news topic, etc.) in the search box and click . Alerts Urgent or time sensitive news from the company or your location manager will appear at the top of the screen. Click to read an entire alert. The alert will disappear from your homepage after it has been read. Click to view past alerts. 4 News Click an article’s title or Read More> to read a full article. Click to see past articles. My Location News Your location manager will post news about your location such as upcoming store events, weather updates, and more. Company News Will display companywide news such as store openings, leadership announcements, and more. Coborn’s Ink Click View/Download Issue to download the most recent edition of the Coborn’s Ink newsletter. Click to view and download past editions. Setting up My Profile Click on the Human Resources drop-down menu to change your account settings and view or edit your profile. 5 Account Settings Use the Account Settings link to change your password or security questions; add or delete contact information; and change or remove your profile picture. Additional links below Account Settings allow you to edit your Notification Options and About Me information. Upload a profile picture To upload or change your profile picture: 1. Click Change Picture 2. Click 1. 3. Navigate to the image file and double-click the file 4. Select Posting Company News and Location News on the Homepage Creating new posts 1. To post location news, select the drop-down menu. To post Company News, select the drop-down menu and click the top right corner. from from in 6 2. 2. Enter a title for your post 3. Enter text in the text field and edit using the formatting tools. Some common tools include: Makes selected text Bold [B], Italic [I] or underlined [U] Click on the black triangle to the right of the “T” to change the font color. Text Field Click on the black triangle to the right to change the font size. Increase or decrease how far the text is indented from the left. Align text to the left, center, or right of the text field. Insert a numbered or bulleted list. Click to spell check the contents of your post. 4. Click Clicking saves the post you have created but does not post it for employees to view. A post must be activated (see next step) for employees to see it. 7 Activating posts The screen will refresh after you click . 1. Click inside the “Is Active” box beneath the title. 2. To activate the post without any alerts, click . To activate an alert, skip to the next step. Note: Once a post has been activated, it CANNOT be de-activated. It can only be edited or deleted. Posting Alerts Prior to activating a new post, you will have the option of sending it as an alert to employee mobile phones and e-mail addresses. Alerts are urgent, time sensitive communications that meet the following criteria: • Require immediate employee action, compliance, or understanding • Apply to more than 50 percent of location employees 1. Uncheck the options. box to reveal the alert 2. Select where you would like the alerts sent. • Intranet homepage • Employee e-mail addresses • Employee mobile phones as an SMS text message 3. Click the alerts. to activate the post and send 8 Editing posts Posts can be edited before and after they are activated. 1. Click the article’s title on the homepage or select it from the archive section. 2. Click to open the editing tools. 3. Make any necessary changes and click save the changes and re-post the article. Uploading images or files 1. Create and activate the new post to 2. Click 3. Navigate to the files location and double-click the file name 4. Click Deleting posts 1. Click the article’s title on the homepage or select it from the archive section. 2. Click to open the editing tools. 3. Click to delete the post. Fresh Idea Center To enter the Collaboration section, click on the navigation bar. 9 Post a new message 1. Type inside the box below What’s on your mind? 2. Use the “Share With” drop-down menu to select who you want to share the post with. You can prevent people who are below your level in the organization from viewing it, but you cannot prevent people who are above your level in the organization from viewing your posts. Type message here 3. Click . Responding to a message 1. Type inside the “Post a comment” box below their post. 2. Click . Deleting a post To delete one of your own posts, click on the X in the top right corner of the post. Image Center The Intranet Photo Gallery allows managers across the company to upload, share and comment on photos that capture best practices for marketing, merchandising, driving sales, customer engagement, and more. Employees are also able to view and comment on images. Note: You will receive e-mail notifications when employees comment on images you uploaded or commented on. Go to Human Resources > My Profile > Edit Notification Settings to enable/disable email notifications. Accessing the Image Center After loggin into the Intranet, click Home drop-down menu. on the 10 Viewing Galleries/Images Click on an image to open the gallery. To add comments to a gallery, type in the and click box . Click on an image in the gallery to open the gallery slideshow. Click or Next (or use the left and right arrow keys) to view the pictures in the gallery. Type a comment in the comment on the image. Click box and click to or pres Esc to close the slide show. Uploading Images Click on the gallery you want to upload the images to. 11 1. Click 2. Click 3. Navigate to the file location and click on the image you want to upload OR Hold down the CTRL key and click multiple files 4. Click on the file navigation screen 5. Click Editing Images Open the gallery you uploaded the image to and click on the image you want to edit. Note: Please only edit images you have uploaded. 1. Click . 2. Type the name of the image in the top box. 3. Type a description of the image in the bottom box. 4. Click . 12 Deleting Images Open the gallery you uploaded the image to and click on the image you want to delete. Note: Please only delete images you have uploaded. 1. Click 2. Click . . 13
* Your assessment is very important for improving the work of artificial intelligence, which forms the content of this project
advertisement
© 2021