Basic Computer Training

Basic Computer Training
Basic Computer
Training
User guide
Name:______________________
11/2013
2
Table of Contents
WORKING WITH HARDWARE ....................................................... 1
Tower ............................................................................................................................................................ 1
Mouse ........................................................................................................................................................... 2
Mouse tips and tricks .................................................................................................................................... 3
Keyboard ..................................................................................................................................................... 3
Layout .............................................................................................................................................................. 3
Shortcuts ......................................................................................................................................................... 3
Screen .......................................................................................................................................................... 4
Desktop ........................................................................................................................................................... 4
Taskbar ............................................................................................................................................................ 5
WORKING WITH APPLICATIONS .................................................. 7
Application Basics ...................................................................................................................................... 7
Window controls ............................................................................................................................................ 7
Scroll bars ........................................................................................................................................................ 8
Dialog Box....................................................................................................................................................... 8
Menus .............................................................................................................................................................. 8
Command buttons ....................................................................................................................................... 9
Tabs .................................................................................................................................................................. 9
Microsoft Office ........................................................................................................................................... 9
Tabs ................................................................................................................................................................ 10
Office Button/File Tab................................................................................................................................. 11
Web Browsers ............................................................................................................................................ 12
Search engines ............................................................................................................................................ 13
Favorites ........................................................................................................................................................ 14
Home Page .................................................................................................................................................. 14
Links ................................................................................................................................................................ 14
Website layout ............................................................................................................................................. 15
Email ........................................................................................................................................................... 16
Inbox .............................................................................................................................................................. 16
Create a new message ............................................................................................................................. 17
Calendar....................................................................................................................................................... 18
Contacts ....................................................................................................................................................... 19
Signature ....................................................................................................................................................... 19
Getting Help .............................................................................................................................................. 20
Windows Help .............................................................................................................................................. 20
Getting help in applications/programs .................................................................................................. 20
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Coborn’s Inc. Help Desk ............................................................................................................................ 21
WORKING WITH FILES ................................................................. 23
Windows Explorer ...................................................................................................................................... 24
File types .................................................................................................................................................... 25
Pictures ....................................................................................................................................................... 26
Getting pictures from the camera to the computer ........................................................................... 27
Editing pictures ............................................................................................................................................ 28
Sharing pictures ........................................................................................................................................... 29
SYSTEM SECURITY/INTEGRITY .................................................... 31
To lock your workstation ............................................................................................................................ 31
To shut down the computer...................................................................................................................... 31
To safely remove a device ........................................................................................................................ 31
ADDITIONAL RESOURCES .......................................................... 33
Post training activities .............................................................................................................................. 33
Quick reference guides ............................................................................................................................ 33
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Working with Hardware
Working with hardware
TOWER
Power button
Used to turn the computer on.
CD/DVD drive
Access data/multimedia stored on CDs and DVDs
Press the button to open, place the disk in the tray, and push lightly on the
front of the tray to close.
USB port
The USB port is used to plug in access data on flash drives. Some external
equipment (speakers, mouse, etc. can be plugged into USB ports.
Additional USB ports are available on the back of the tower.
Audio jacks
The audio jacks are used to plug in headphones and microphones.
External computer speakers can also be plugged into the headphone jack.
Additional audio jacks are available on the back of the tower.
Flash drives and some external
equipment can be plugged into
the USB ports on the front and
back of the tower
Computer towers can
lay flat or stand upright
Operating system
The Operating System controls all the software, hardware, and files on your
computer. Each operating system (and new versions of the same operating
system) include new functions and/or changes to existing functions.
Operating System: The appearance and functionality of Operating Systems vary
between versions. Your computer may have Windows XP (top) or Windows 7 (bottom)
1
Identify your Operating System
Follow the steps below to determine which
Operating System is installed on your computer.
1. Click on
or
2. Right-click on My Computer or Computer
3. Select Properties
4. The Properties window will display the name of your Operating System
MOUSE
The standard computer mouse is plugged into a USB port and has five primary
actions that serve a variety of purposes:
Action
Left-click
Uses
• Select an option from a menu.
• Place the cursor in text fields or move the cursor
within text.
• Select an object in applications or windows.
Right-click
Scroll
wheel
• Navigate within applications or the internet.
Doubleclick (left
button)
• Open folders, files, or programs from the
desktop or MS explore window.
Right-click
• Provides a list of things you can “do” with an
object, text, internet link, etc.
Click and
drag
• Highlight text/content
• Drag files/folders
• Move or resize pictures/objects in Word, PPT,
etc.
Scroll
wheel
• Roll up or down to scroll in a window
(document, website, etc.).
• Press to scroll at variable speeds (press again to
stop).
• Hold Ctrl and scroll to zoom in or out.
• Click links on a website to open in a new
window.
2
Left-click
Mouse tips and tricks
•
Always use the mouse on a clean, flat surface.
•
Computer mice are capable of very precise control. Move the mouse in
smooth, controlled movement. Do not “flick” it.
•
If you are dragging the mouse and come to the edge of the table or
mouse pad, lift the mouse off the surface and place it back in the middle.
KEYBOARD
Layout
Whether you're writing a
letter or entering numerical
data, your keyboard is the
main way to enter
information into your
computer. Did you know
you can also use your
keyboard to control your
computer through some simple keyboard shortcuts? The first step in learning
shortcuts is understanding the layout and function of the buttons.
These keys include the letter, number, punctuation, and symbol keys.
Typing keys
(alphanumeric)
Control keys
These keys are used alone or in combination with other keys to
perform certain actions. The most frequently used control keys are
Ctrl, Alt, the Windows logo key
, and ESC.
Function keys
The function keys are used to perform specific tasks. They are
labeled as F1, F2, F3, and so on, up to F12. The functionality of these
keys differs from program to program.
Navigation
keys
These keys are used for moving around in documents or web pages
and editing text. They include the arrow keys, Home, End, Page Up,
Page Down, Delete, and Insert.
Numeric
keypad
The numeric keypad is handy for entering numbers quickly. The
numeric keypad can be turned on or off by pressing the Num Lock
key.
Shortcuts
Keyboard shortcuts allow you to perform actions by using your keyboard. They're
called shortcuts because they help you work faster. Many of the most common
commands can be performed using one or more keys on your keyboard.
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Here are some common shortcuts.
Ctrl+C
Copy the selected item/text
Ctrl+X
Cut the selected item/text
Ctrl+V
Paste the selected item/text
CTRL+B
Bold
CTRL+I
Italic
CTRL+U
Underline
Ctrl+Z
Undo an action
Ctrl+Y
Redo an action (after using the undo command)
Ctrl+S
Save
Alt+Tab
Switch between open programs or windows
Ctrl+Page Up
or Down
Switch between tabs in a web browser or Excel
file
Ctrl+A
Select all items/text in a document or folder
Home
Move the beginning of a line of text
End
Move the end of a line of text
Ctrl+Home
Move to the beginning of the document
Crtl+End
Move to the end of the document
Keyboard shortcuts
appear next to tasks in
the menus or when you
hover your mouse over a
button
SCREEN
No matter what you plan to use a
computer for, there are certain
elements of the screen that are
important to understand.
Desktop
The desktop is the main screen area
that you see after you turn on your
computer and log on. Like the top of
an actual desk, it serves as a surface
for your work. You can also put stuff on the desktop, such as files and folders,
Windows 7 desktop
and arrange them however you want.
Where did my desktop go?
Because programs run on top of the desktop, the desktop itself is often partially
or completely hidden. To see the desktop without closing your programs or files,
click the Show Desktop icon (
or
) on the task bar. In Windows 7, click the
small gray box in the bottom right corner of the screen. If you do not have a
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Show Desktop icon on your screen, click the Minimize button (
the top right corner of any programs you have open.
,
, or
) in
Working with desktop icons
Icons are small pictures that represent files, folders, programs, and other items.
Open a file or
program
Double-click the icon.
Add shortcuts Right-click a program, folder, or file and select
to the desktop Send to > Desktop.
A shortcut is an icon that represents a link to an
item. If you delete a shortcut, only the shortcut is
removed, not the original item. You can identify
shortcuts by the arrow on their icon.
A folder icon (left) and
a shortcut icon (right)
Delete icons
Right-click a program, folder, or file and select Delete.
Arrange icons
Click and drag the icons where you want.
Windows XP
Right-click an empty area of the desktop and select Arrange icons
by> Name, Type, Size, or Modified.
Windows 7
Right-click an empty area of the desktop and select View >Auto
arrange icons.
The Recycle Bin
When you delete most files or folders, it doesn’t actually get
deleted right away – it goes to the Recycle Bin. Double-click
the Recycle Bin and right-click one of the icons to restore the
file. Right -click the Recycle Bin and select Empty Recycle Bin
to permanently delete the items if you’re sure you won’t need
them again.
The Recycle Bin when
empty (left) and full (right)
Taskbar
The Taskbar is the long horizontal bar at the bottom of your screen. Unlike the
desktop, which can get obscured by the windows on top of it, the taskbar is
visible almost all the time.
Windows XP taskbar
Start Menu
Windows7 taskbar
Quick Launch
Middle section
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Notification area
Start button
Click the icon in the lower-left corner of the screen to open the Start menu and
navigate to programs, files, and administrative functions. Click an item once to
open it. Commonly used programs can be pinned to the main Start menu by
right-clicking the program and selecting Pin to Start menu.
The Windows 7 Start menu includes a search box to help
find files and programs. To search, open the Start menu
and start typing. Search results will appear above the
Search box (Windows 7 only)
Search box as you type. Click any of the results to open
it. Click the Clear button ( ) to return to the main Start menu.
Quick Launch toolbar
The Quick Launch toolbar allows you to open commonly used items with one
click. To add programs to the Quick Launch toolbar click and drag the icon to
the toolbar. You may need to unlock the Taskbar first by right-clicking the
toolbar and selecting Lock Taskbar.
Middle section
The middle section of the Taskbar displays all the documents and
programs you have open. Click one of the buttons to switch to
that program. The active window (the program you are currently
using) will appear pressed in, or darker, than the other
Three Paint windows
combined in one button
buttons. If the Taskbar becomes too crowded with buttons,
the buttons for the same program will be grouped into a single button.
Notification area
The Notification area includes a clock and icons that communicate the status of
something on your computer or provide access to certain settings (volume, anitvirus, etc.). Click the arrow to the left of the icons to show additional icons.
Right-click an icon to see a list of available options or double-click it to open the
associated program/setting.
Occasionally, an icon in the notification area will
display a small pop-up window (called a
notification) to notify you about something. For
example, after plugging in new hardware (mouse,
Notification
camera, flash drive) or when there are updates
ready to be installed for a program. Click the Close button ( ) to remove the
notification.
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Working with Applications
Working with applications
APPLICATION BASICS
Window controls
Whenever you open a program, file, or folder, it appears on your screen in a box
called a window. Because windows are used for everything you do on a
computer, it is important to understand some basic
functions shared by all of them.
Use the Menu Bar to access the program’s options.
The Title Bar displays the name of the document or
program.
The Minimize button hides the window without
closing it.
Use the Maximize/Restore button to resize the
window.
The Close button closes the file/program.
Use the Scroll bar to quickly move through the
document.
Drag the borders and corners to move or resize the
window.
Resize a window
Click the Restore button
and point to any of the window’s
borders or corners, when the pointer changes to a two-headed
arrow (↔) drag the border or corner to shrink or enlarge the
window.
Windows 7: Press
and ← or → to “snap” the window to the left
or right of the screen and resize the window to half the size of the
screen
Make a window
fill the screen
Click the Maximize button (
Move a window
Point to the title bar, click and drag the window to the location
you want.
Note: Windows cannot be moved when they are maximized
Hide a window
Click the Minimize button (
Switching
between
windows
Click the button on the taskbar at the bottom of the screen or
Press Alt+Tab. Cycle through all open windows by holding down
Alt and repeatedly pressing Tab; release Alt to switch to the
selected window.
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)
)
Scroll bars
When a document, webpage, or picture exceeds the size
of its window, scroll bars appear to allow you to see the
information that is currently out of view.
•
Click the up or down scroll arrows to scroll the
window's contents up or down in small steps. Hold
down the mouse button to scroll continuously.
•
Click an empty area of a scroll bar above or
below the scroll box to scroll up or down one
page.
•
Drag a scroll box up, down, left, or right to scroll
the window in that direction
Dialog Box
A dialog box is a simplified window used to
communicate information, prompt a response, or
both. Dialog boxes contain a message or question
and 2-3 command buttons. Click one of the
command buttons to make a selection and close
the dialog box.
Dialog Box
Menus
Most programs contain dozens or even
hundreds of commands (actions) that are
used to carry out tasks. Many of these
commands are organized under menus. To
keep the screen uncluttered, menus are hidden
until you click their titles in the menu bar.
•
Click one of the words (i.e., View) on the Menu
bar to open the menu.
•
If a command is unavailable, it is shown in
gray.
•
Some menu items will open a submenu or
dialog box.
•
Click the menu bar or part of the window to
close the menu without selecting a command.
•
Available keyboard shortcuts are shown to the
right of the command in the menu.
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Clicking Explorer Bars opens a
submenu
Some menus do not appear
on a menu bar, but are
marked with an arrow next to
a word or picture
Command buttons
A command button is any button that performs a
function with only one click. Command buttons
appear in dialog boxes and throughout many
applications. Outside of dialog boxes, command
buttons vary in appearance, but most will “light up”
or change appearance when you hover your
pointer over them.
Examples of command buttons
Command button with Alt Text
Many command buttons will also display text describing the buttons function
(called alternate text, or Alt Text) when you point at it with your mouse.
Tabs
Many programs use Tabs to organize command
buttons, data, or multiple instances of the program. To
switch tabs within a program, click on a different tab or
press Ctrl+Page Up/Down.
Tabs in MS Word
MICROSOFT OFFICE
The Microsoft Office suite of products includes several programs, each of which
is designed for a specific purpose. The Office products’ many shared features
and functions help users easily switch from using one product to the next.
Word
Prepare printed or electronic documents that include text, graphics,
tables, and more.
Excel
Organize large amounts of data, process complex computations, crossreference data, and generate customized charts and graphs.
PowerPoint
Create presentations composed of slides that include text, graphics,
movies, sound, and more.
Outlook
Create, send, and organize emails, manage a calendar and to-do’s,
and includes an electronic address book/contact list. Note: SVHarbor
includes the web version of Outlook, refered to as Outlook Web App
(OWA)
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Additional Microsoft Office packages include software for creating/managing
databases, building websites, managing large projects, designing professional
print materials, creating diagrams and flowcharts, facilitating online
collaboration, and more.
Identify version of Microsoft Office
To identify which version of Microsoft Office is installed on your computer:
1. Locate the icon/name of an Office product (Word, Excel, PowerPoint,
etc.) on the
/
menu or desktop.
2. Right click the icon/name and select Properties.
Tabs
The newest versions of Office products organize the commands/functions on
tabs instead of the menus and toolbars found in previous versions. The tabs help
keep commands visible while you work and reduce the number of clicks
necessary to perform each function. Most of the functions are represented by
unlabeled icons. A label and description of the function will display when you
point at the icon.
Click the
in the bottom right corner of a group of icons to open a window
box with an expanded set of related options.
The table below lists some of the most common functions used in the three main
Microsoft Office programs (Word, Excel, PowerPoint) and the tab they are
located on. Some functions appear on Contextual tabs, which only display
when shapes, tables, or other objects are selected.
Function(s)
Icon
Word
Excel
PowerPoint
Cut, copy,
paste
Home
Home
Home
Font, font size,
font color, bold,
italics, etc.
Home
Home
Home
Bullets and
numbering
Home
Alt + 7
Home
Line/paragraph
spacing
Home and
Page Layout
N/A
Home
10
Indent
Home and
Page Layout
Home
Home
Format painter
Home
Home
Home
Insert page
break
Insert and
Page Layout
Page Layout
N/A
Insert
picture/clip
art/shape/chart
Insert
Insert
Insert
Insert table
Insert
Insert
Insert
Insert page #
Insert
Insert
Insert
>Slide #
Insert hyperlink
Insert
Insert
Insert
Insert
header/footer
Insert
Insert
Insert
Page margins
and orientation
Page Layout
Page Layout
Design >Page
Setup
Spell check
Review
Review
Review
Thesaurus
Review
Review
Review
Table/cell
borders
Home
Home
Design
Insert/delete
rows and
columns
Layout
Home
Layout
Sort data
Layout
Home and
Data
N/A
Filter data
N/A
Home and
Data
N/A
Merge cells
Layout
Home
Layout
Wrap text
Right-click >
Table
properties
Home
N/A
New slide/Slide
layout
N/A
N/A
Home
(isolates data within
a table)
(shapes also on Home
tab)
Office Button/File Tab
Depending on which version of Microsoft Office you are using, you will see either
the Office Button
or File tab
in the top left corner. This button/tab
contains basic file management commands (print, save, new, open, etc.) and
program settings (spell check settings, default save settings, etc.).
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WEB BROWSERS
Web browsers are used to access internet content. In order
to get the most out of the internet, it's important to
understand the various features of a browser.
Internet Explorer is the default browser for Microsoft Windows
and will be the focus of the information below. The look and
functionality of other popular web browsers (i.e., Firefox, Google
Chrome, and Safari) may differ slightly, but much of the information
will apply regardless of which browser you are using.
Icons for
popular web
browsers
Back and Forward
Tab
Tabs allow users to have multiple browser sessions open without
clogging up the desktop with multiple windows or the task bar with
multiple buttons.
Address bar
The address bar shows the web address (also called a URL) of the
page you are on. To go to a different page, you can type an address
in the address bar and then press Enter (or Return).
Notes
•
•
Addresses typed in the address bar must be an exact match to
the destination address.
Pay attention to the end of URL when entering an address.
URL’s can end in .com, .org, .net, .gov, .edu, and more.
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•
The beginning of a URL (http://) does not need to be typed
with an address, unless you are visiting a secured site (i.e.,
Coborn’s Intranet, banking sites, etc.), which typically require
https to be typed at the beginning of a URL instead of http.
New Tab
button
The New Tab button opens a new browser session within the current
window.
Search bar
Many browsers include a search bar for performing web searches.
The search bar is linked to a search engine (see below for more
information) and, unlike the address bar, does not require a specific
entry. Type your keywords and press Enter to view a list of possible
matches.
Command
bar
Icons on the command bar provide one-click access to common
settings and functions (print, favorites, tools, etc.). The Command Bar
can be turned on and off by right-clicking the title bar and clicking
Command Bar.
Status bar
The status bar displays the status of browser activity (i.e. “Waiting
for www.yahoo.com”, “Downloading images
from www.svharbor.com”, etc.). The address associated with a link
will display in the status bar when the pointer is hovered over the link.
Favorite
buttons
The favorite buttons are used to access/manage the list of
bookmarked sites. See below for more information on
favorites/bookmarks.
Refresh
Clicking the refresh button reloads the current page. The refresh
button can be used to update a page that changes frequently,
reload a frozen page, or retry accessing a page if the first attempt
produced an error.
Back and
Forward
Click the Back and Forward buttons to move to navigate through
previously visited pages.
Search engines
Search engines (i.e. ,Google, Yahoo, Bing) are specialized web sites that help
you find what you're looking for on the web. All you have to do is type in one or
more keywords, press enter, and the search engine will look for matching web
sites from all over the web. Sites that match your search are displayed with the
most relevant or current results displayed first. Search engines also include links
that allow you to search specifically for news stories, images, videos, or maps.
Review results and modify search terms
If your search results don't seem very good, you may need to try different search
terms. Remember, the search engine can't read your mind; it just looks for
matching words. For example, if you just search for the word polish, the search
engine doesn't know whether you're looking for shoe polish or a history of the
Polish language!
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You can improve your search results by searching for shoe polish. However, that
still may return a wide variety of web sites,
such as:
•
Stores that sell shoe polish
•
Guides on how to polish shoes
•
The history of shoe polish
•
And probably much more
Google, with suggested searches
To get the best results, ask yourself: What exactly am I looking for? Specific terms
usually return better results. Many search engines help narrow search results by
displaying specific phrases as you type your key words. Click one of the
suggested searches, or use the arrow keys to highlight the phrase and press
enter.
Favorites
Web browsers allow you to save (bookmark) a list of websites for quick access in
the future.
Save a new
favorite
Click
while viewing the page, or right-click a link and select
Add to favorites. A dialog box will display to let you type a name
for the new favorite.
Visit a favorite
Click
and click on the site you want to visit.
Delete a favorite
Click
, right-click the favorite, and click Delete.
Home Page
The Home Page displays when a web browser is first launched or when you click
the
button. To change the Home Page: Navigate to the page you would like
to set-up as your new home page (i.e. www.cobornsinc.com), right-click
select Add or change home page.
and
Links
One common way to navigate the internet is through links. Links
can be part of websites, emails, and even offline documents
such as a PDF, Word document or PowerPoint presentation.
When clicked, links take you to a specific website.
The Coborn’s, Inc. logo is a
link to the intranet home
Because links can be associated with text, graphics, or
pictures, it may not always be obvious that a link is available on a page. It helps
to pay attention to the mouse pointer. If the pointer changes from an arrow
14
to
a hand , the item it is pointing at is a link. The destination of
the link will display in the status bar when you hover the pointer
over the link.
Drop-down menu on
The most commonly used links on websites are part of the
Coborn’s, Inc. Intranet
“navigation bar” at the top of side of a website. Many
navigation bars include simple buttons that take you to a new page when
clicked. Others include drop down menus that, when pointed at or clicked,
expand to reveal multiple choices.
Open a link in a
new browser tab
Right-click the link and select Open link in New Tab or point to
the link and click the scroll wheel instead of the left mouse
button.
Open a link in a
new browser
window
Right-click the link and select Open link in a New Window.
Open a link in an
offline document
Hold down Ctrl and click the link.
Website layout
In addition to understanding how a web browser works and how to navigate
the internet, it is important to understand the basic layout of websites and how
to find the information you are looking for. Although every website is unique,
most include the following components and even locate them in similar parts of
the screen.
15
Header
The header displays a logo and/or the name of the site or
company. The main logo/name is typically a link to the site’s
homepage.
Navigation bar
Most webpages have a navigation bar near the top of the page
that lets you navigate to other parts of the website. Some pages
also have a navigation bar on the left or right side.
Main content
Most of the time, the main content is the most relevant part of
the page. In fact, you can often just read the main content and
ignore everything else. The main content may be an article,
recipe, video, photo, or something else.
Social plugins
The icons at the top of the page provide links to the site’s social
media sites (Twitter, Facebook, etc.). When displayed within the
main content, social media plugins allow you to share the
content via social networks.
Search box
The site’s search box allows you to search for content on the site
by typing one or more keywords and pressing Enter.
Advertisement
Many websites are supported by ads. Ads may appear
anywhere on the page - even in the middle of the main
content. Generally, it's best to ignore the ads, as they usually
won't help you find the information you're looking for. However,
ads can sometimes be relevant, for example if you're shopping
online or researching an item for purchase.
Links
Most news sites and blogs display links to other articles on the or
even related sites outside the site you are visiting. The links may
display the newest content for the site or related
articles/information.
EMAIL
Due to the ability to communicate instantly to large audiences, send
documents, images, and videos, and retain a record of two-way dialogs, email
has become a primary form of business communication. Note: Most employees
at retail locations will use the online version of Microsoft Outlook, while most
corporate office employees will use a desktop version of Lotus.
Inbox
The inbox displays all the email
messages (read and unread) that have
not been deleted or moved to a new
folder. Users are taken to the inbox after
logging in to the email system.
Messages in the inbox can be sorted by clicking on one of the column headers
(From, Subject, Date Received, etc.)
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View the inbox
Click
screen
Sort messages
Click one of the column headers (From, Subject, Date Received,
etc.) to change the order the messages are displayed.
Open a Message
Click a message once to display it in the reading pane or
double-click the message to open it in a new tab or window.
Open an
attachment
If the message contains an attachment (document or image file
included in the email), double-click the file icon
Reply to a
message
Click Reply (
or
sent the message.
or
in the navigation bar on the left side of the
) to send a response to the person who
Click Reply All (
or
) to send a response to the person who
sent the message AND all the people who received it.
Delete a message
From the inbox, click and drag the message to the Deleted
Items (
) or Trash
Create a folder
Right-click Inbox in the navigation pane on the right side of the
screen and select New Folder. Type a name for the folder and
click OK.
Move a message
to a folder
From the inbox, click and drag the message to the desired folder
View messages in
a folder
Click the folder in the navigation bar on the left side of the
screen
Reading/Preview pane
The reading/preview pane allows you to read an email without opening it in a
new window or tab. The reading/preview pane can be turned on/off or moved
to the bottom or side of the screen by clicking
(Lotus).
(Outlook) or
Create a new message
Create a new
message
From the inbox, click
or
and type your message
in the blank white space in the middle of the window.
The tools at the top of the window (
be used to reformat the text.
Add recipients
) can
Type the recipients email address in the box next to To, Cc, or
Bcc or click To, Cc, or Bcc to add recipients from the address
book.
To
Recipients in the To field are the intended audience of the
message, or, those who should respond to the email or act on a
request
17
Cc
The Cc field is used to send the message to recipients who need
to be informed of a conversation, decisions, or status update,
but do not need to take action or are not directly involved in the
matter
Bcc
Bcc is used when you want to hide some or all of the recipient
names and email addresses.
Spell check a
message
Click
/
to spell check the message.
Configure e-mail to automatically spell check outgoing emails:
Outlook: Click
on the main page, scroll down to
the Spelling Options section and check the box next to
Always check spelling before sending.
Lotus: Go to File>Preferences, click Mail and check the
box next to Spell-check messages before sending.
Add attachments
To attach a file (photo, Word document, spreadsheet, etc.):
Outlook
1. Click
2. Click
3. Browse the appropriate folder, click the file you need to
attach and click
4. Click
5. Click
Lotus
1. Click
2. Browse to the appropriate folder, click the file you need
to attach and click
The process can be repeated to attach multiple documents.
Send message
Click
or
Calendar
View the
calendar
Click
the screen
Change views
Outlook
Click
,
at a time
or
or
in the navigation bar on the left side of
at the top of the screen to view 1, 7, or 31 days
Lotus
Click
,
,
,
or
in the navigation bar on the left side of the screen
18
Create a new
appointment
1. Click
/
2. Write a subject for the appointment and type details for
the event in the white space in the middle of the window.
3. Select the start date/time and end date/time by clicking
the icon to the right of the appropriate fields (i.e.
).
4. Add attendees by clicking
(Outlook) or
adding names to the Required, Optional or FYI fields
(Lotus)
5. Schedule recurring/repeating events if necessary by
clicking
or
6.
or
Contacts
View contacts
Click
screen.
Add new contact
or
in the navigation bar on the left side of the
1. Click
or
2. Fill out the appropriate fields
3. Click
Organize
contacts
or
1. Right-click
or
and select New
Folder
2. Type a name for the folder and press Enter
3. Click and drag contacts from the main Contacts screen
to the appropriate folder
Signature
Creating a signature allows you to automatically include detailed contact
information with every correspondence without needing to retype it each time.
Your signature should at least include your name, location, title, and contact
information (email and/or phone).
Outlook
1. Click
2. Scroll to Messaging Options and click
3. Type the information you want included in your signature. Use the
text formatting tools at the top of the window if desired.
4. Click
Lotus
.
1. Select File > Preferences.
2. Select Mail and then click the Signature tab.
3. Type the information you want included in your signature. Click
to change the formatting of the text if desired.
4. Click
19
GETTING HELP
At some point, you're likely to run into a computer problem or task that’s
confusing. There are a variety of resources available to help figure out how to
finish the task you are working on or resolve an issue.
Windows Help
Windows Help and Support is the built-in help system for Windows. It's a place to
get quick answers to common questions, suggestions for troubleshooting, and
instructions for specific functions. It won't help you with a program that is not
part of Windows (i.e., Excel, Lotus, etc.).
To open Windows Help, click the Start button, select Help and Support.
Search Help
The fastest way to find information in Windows Help is to type a couple keywords
in the search box. For example, to get information about wireless networking,
type wireless network, and then press ENTER. Click one of the results to read the
topic. If you're connected to the Internet, searches can include new Help
topics and the latest versions of existing topics from the Windows Help online
website.
Browse Help
You can browse Help topics by subject. Click the Browse Help button ( ), and
then click an item in the list of subject headings that appears. Click a Help topic
to open it, or click another heading to dig deeper
into the subject list.
Getting help in applications/programs
Almost every program comes with its own built-in
Help system with information about
troubleshooting problems and instructions for
specific functions. Most software Help functions
provide links to additional online resources.
To open a program's Help system:
Click the Help menu or Help icon on the main toolbar.
Pressing the F1 key will also open Help in most programs.
20
Help menus
Getting help online
The web contains a vast amount of information, so there’s a good chance the
answer to your questions is available throug a general web search (i.e.
Google.com, Yahoo.com, etc.). See the Internet section for more information.
Coborn’s Inc. Help Desk
If you have an urgent question or concern, contact the Help Desk at
[email protected] or 320-203-6260.
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22
Working with Files
Working with Files
Saving your work frequently is one of the most important disciplines when using
computers. The progress made on a project can easily be lost by accidentally
closing a program, power failure, or the program freezing and needing to
restart. It is also important to understand how to manage files/folders on a
computer in a way that makes them easy to find for future reference/use.
A file is an item that contains information, such as text,
images or music. When opened, a file can look very
Examples of file icons
much like a text document or a picture that you might
find on someone's desk or in a filing cabinet. On your computer, files are
represented with icons; this makes it easy to recognize a type of file by looking
at its icon.
Most files are store in folders. If you had thousands of
paper files on your desk, it would be nearly impossible to
find any particular file when you needed it. That's why
Examples of folder icons
people often organize paper files in folders inside a filing
cabinet. On your computer, folders work the same way. Folders can also store
other folders. A folder within a folder is usually called a subfolder. You can
create any number of subfolders, and each can hold any number of files and
additional subfolders.
A drive is the physical location where all files and folders are stored. A drive may
refer to the main hard drive of a computer (C: drive), network drives (G: drive
and F: drive) connected to the computer through the internet or internal data
connection, or disc drives (DVD-RW drive, G:).
23
WINDOWS EXPLORER
Explorer is the main interface used to locate and manage the files saved on
your computer and the network. To open Explorer, right-click
select Open Windows Explorer or Explore.
1 Navigation
pane
or
and
The navigation pane displays all available drives and folders. The lists
and sub-lists can be expanded by clicking
or
and collapsed by
clicking or .
Click any of the folders or drives once to view the contents in the
center of the screen
2 Forward/Back Use the Back and Forward buttons
buttons
or libraries you previously viewed.
or
to navigate to folders
3 Address bar
The Address Bar displays the “path” of the folder that is currently
selected/displayed (i.e. F:Common/Global/). Providing the path to
others can help them quickly locate files in shared drives. If you need
to back out to a folder, click the name of the folder in the bar
(Windows 7) or delete everything to the right of that folder (Windows
XP).
4 Tool
Use the toolbar to perform common tasks, such as changing the
appearance of your file/folder listings or copy, cut, or rename a
folder/file. The options available on the tool/menu bar may change
based on the file type selected.
5 Views
Click
or
to change the appearance of the icons and the
information displayed about each of the files/folders.
6 Column
Click any of the column headings to sort the files/folders by that
attribute (name, type, date modified, etc.). Clicking the heading
again will sort the files/folders by the same attribute, but in reverse
order.
7 File/folder list
This is where the contents of the current folder or library are displayed.
bar/menu
bar
headings
24
Below are the key functions you need to understand when managing the
files/folders on your computer.
Save
All editing programs (text, photo, etc.) will have a save icon on
the toolbar/ribbon at the top of the screen or under the File menu.
Ctrl + S is a universal shortcut for save.
Note: Most files should be saved to a network folder (F: or G:, not
C:), which is backed-up each night. Files saved on a computer
are not backed up and can be lost if the hard drive/computer
crashes.
Save As
Save As creates a duplicate of the file you are working on and
allows you to create a new name for the file. Save As will be right
next to the Save command in the File menu.
Create a folder
Click
or
or right-click an empty space in the folder
and select New>Folder.
Open a
file/folder
Click a folder once in the navigation pane or doulble-click a
file/folder in the center of the window.
Rename a
file/folder
Right-click the file/folder and select Rename.
Note: This renames the existing file, but does not make a new
copy like Save As.
Cut/copy a
file/folder
Right-click a file or folder and select Copy to duplicate the
file/folder or Cut to move the file/folder out of the current
location.
Browse to the new location you want the file/folder, right-click an
empty space in the folder/drive and select Paste.
Move a folder
Files and folders can be moved into a new folder/drive by simply
dragging it over the top of the new location’s icon and releasing
the mouse button when the icon for the new location lights up.
FILE TYPES
All files saved on a computer or network will be identified by one of many file
types. The file type is designated by letters at the end of a file name (i.e., .doc,
.ppt, .jpg) as well as a longer formal name (i.e. .doc = Microsoft Word 97-2003
Document). The file type can be seen if you select details view in explorer. The
file type indicates the program the file was created in and/or the programs the
file can be opened in. For example, a .jpg is an image file and can be opened
by image editing software and inserted as in image in a Word or PowerPoint
document, but cannot be opened by itself in Word or PowerPoint.
25
Some of the main file types are defined below.
DOC
XLS
PPT
Files created in 1997-2003 versions of Word, Excel, and PowerPoint.
DOCX
XLSX
PPTX
Files created Word, Excel, and PowerPoint after 2007.
PDF
.docx, .xlsx, .pptx documents may not be compatible with 1997-2003
versions of Word, Excel, or PowerPoint, but the new versions of those
programs can save files in a format that is compatible with older versions
by selecting Save As > Word 97-2003 Document, etc.
PDF stands for Portable Document Format. PDFs are compressed, noneditable versions of documents that can be emailed, printed, and
opened/viewed on almost any computer or device.
Microsoft Office 2007, and newer versions , are able to save documents
as PDFs by selecting Save As > PDF. Saving a file as a PDF creates a new
file, so the existing Word or Excel file is not deleted or changed.
JPEG
PNG
GIF
TIFF
BMP
There are literally hundreds of file types for saving images, but these are
the five most common. JPEG, PNG, and GIF are the most universal. TIFF
documents may not be compatible with all programs, and BMPs are
only compatible with Microsoft Windows programs.
Digital cameras typically create JPEG files.
WMV
MOV
AVI
Are examples of video file formats. Video files require a specific video
player (WMV = Windows Media Player, MOV= QuickTime). MPGs can
be played by both Windows Media Player and QuickTime.
MP3
WAV
WMA
Are examples of audio file formats. MP3 is the most common audio file
type and can be played on almost any computer or prtable device.
The other formats may not be compatible with some computers or
portable devices.
ZIP FILES
Compressed files take up less storage space (memory) and can be transferred
to other computers more quickly than uncompressed files. You can work with
compressed files and folders in the same way that you work with uncompressed
files and folders. You can also combine several files into a single compressed
folder, making it easier to share a group of files, since you only need to attach
one folder to an e-mail message instead of several files.
Folder icon (left) and
zipped folder icon
26
To compress a file or folder
1. Locate the file or folder that you want to compress.
2. Right-click the file or folder, point to Send To, and then
click Compressed (zipped) Folder.
3. A new compressed folder is created. To rename it,
right-click the folder, click Rename, and then type the
new name.
To extract files or folders from a compressed folder
1. Locate the compressed folder that you want to extract files or folders
from.
2. Do one of the following:
o To extract a single file or folder, double-click the compressed folder
to open it. Then, drag the file or folder from the compressed folder
to a new location.
o To extract the entire contents of the compressed folder, right-click
the folder, click Extract All, and then follow the instructions.
PICTURES
Over the last decade, advances in technology have made it possible for
anyone to take , edit, and print digital pictures. Digital images can also be
shared through email and inserted in other documents (Word, PowerPoint, etc.).
Getting pictures from the camera to the computer
Most digital cameras store pictures on a flash memory card such as an SD card.
Then the memory is filled, or you need to do something with the pictures, you
can import the pictures to your computer. Then you can erase
the memory card and use it to take more pictures. There are
two main ways to import pictures.
Connect the camera directly
You can import pictures by connecting the camera directly to
your computer using a USB cable. With this method, your
camera must be turned on. You'll also need to keep the
cable handy if you import pictures regularly. Simply plug the
smaller end into the correct port on your camera (varies by
model) and plug the USB adapter into one of the USB ports on
the front or back of the computer tower.
27
Camera for connecting a
camera (left) to a
computer’s USB port
Use a memory card reader
You can also remove the memory card from your camera and
slide it into a card reader that is either built into the front of the
computer tower or connected to the computer via USB cable.
SD Memory
Card
Whichever method you choose, Windows should automatically recognize your
camera or car and display the Autoplay dialog box.
Windows 7 Autoplay
Windows XP Autoplay
After selecting the option to Import photos, Windows will ask you to select the images you
want to import, chooses a location (folder) to save them on your computer or the network, and
ask if the pictures should be deleted from the camera.
Editing pictures
Many pictures will require basic editing before being sent
through email or added to a document. To begin editing a
picture, right-click the file and select Open With >
Microsoft Office Picture Manager or
Microsoft Office 2010.
Crop a
picture
To remove (crop) part of the picture
1. Click Picture on the menu bar and select
.
2. Drag the black cropping handles on the
corners and edges to frame the part of
the image you want to keep.
3. Click
4. Save the image or use Save As to save a
new file and keep the original file.
Resize a
picture
Picture files from cameras take up a lot of memory, making them less
than ideal for emailing or using in other documents. To save a
smaller version of the picture
28
1. Click Picture on the menu bar and
select
2. Click the dropdown menu ( and
select one the appropriate size.
3. Click
4. Save the image or use Save As to save a new file and keep
the original file.
Rotate a
picture
A picture may need to be rotated if it was taken as a portrait (i.e.,
camera was held sideways). To rotate the image
1. Click
or
on the tool bar at the top
of the screen to rotate the image left or
right 90°.
2. Save the image or use Save As to save a
new file and keep the original file.
Sharing pictures
To insert an image in a Microsoft Word document or PowerPoint presentation.
3. Click
on the Insert tab.
4. Navigate to the image you want inserted.
5. Double-click the file or click it once and click
Pictures can also be attached to an email by clicking the attachment icon (
or ). Instructions for attaching a file to an email can be found in the Email
section.
29
30
System Security/Integrity
System Security/Integrity
Due to a continuous stream of enhancements and new features and functions,
computers have become extremely efficient tools for capturing, organizing, and
sharing data. They have become a ubiquitous tool in the world of business and
commerce. In spite the many advances in computing technology and the
benefits they provide, computers remain a somewhat unstable device that can
lead to the loss or harmful sharing of data if users are not careful.
See the Information Technology section of the Coborn’s, Inc. Employee
Handbook for guidelines that should be followed by all employees in order to
protect the integrity of the company’s confidential and proprietary information
and technology resources.
To lock your
workstation
Press Ctrl+Alt+Delete and click
or
To unlock, enter the password you use when first logging on to the
computer.
To shut down the Never shut down a computer by pressing the power button,
computer
unplugging it, or turning off a power strip.
Windows 7
Click
>
Windows XP
To safely
remove a
device
Click
>
>
Unplugging a flash drive while data is being transmitted between it
and the computer can cause the data to become corrupted.
1. Click
or
in the Notification Area of the Task Bar.
2. Click
3. Unplug the drive after this notification displays
31
32
Additional Resources
Additional Resources
Post training activities
Quick reference guides
Computer Basics
Windows XP
Windows 7
Word 2003
Word 2007
Word 2010
Excel 2003
Excel 2007
Excel 2010
PowerPoint 2003
PowerPoint 2007
PowerPoint 2010
Outlook Web Access (OWA)
Lotus Notes
Internet Explorer
Coborn’s, Inc. Intranet
33
34
Basic Computer Training
Post Training Activities
Session 1: Working with hardware
Locate the USB ports on the front and rear of your computer tower. How many are there?
Locate the audio ports on the front of the computer.
Determine if your computer has Windows XP or Windows 7
Practice right-clicking with the mouse on your desktop, in a Word document, and in an email.
What options are listed when you right-click in each of those locations?
Practice using the keyboard shortcuts, especially the following:
o
Cut or copy selected text and paste it somewhere else in an email or document
o
Undo
o
Switch between open programs or windows
o
Save a Word document
Add a shortcut to the desktop for your most frequently used folder or program
Session 2: Working with applications
Open a Word document and practice resizing and moving the window
Practice minimizing and maximizing a window
Open a Word document and count the number of tabs at the top of the window. What are each
of them labeled?
Open an Excel workbook and locate each of the icons listed on page 10. Practice using any that
you have not used before.
Use Internet Explorer to find directions to find the hours for your favorite restaurant.
Find the website for your favorite television news channel and save it as a new favorite.
Change your homepage to www.cobornsinc.com.
Send someone an email with an attachment.
Use the help system in Word to learn how to crop a picture in a Word document.
Session 3: Working with files
Open Windows Explorer, navigate to your My Pictures folder and use the back button to return
to where you started.
Create a new sub folder within one of your folders and add any appropriate files to it.
Identify the file type of the files currently saved on your desktop.
Take a picture with a digital camera, import it to your computer, and email it to a department
manager at your location.
Computer Basics
Free Cheat Sheets!
Visit: cheatsheet.customguide.com
Quick Reference Card
General Concepts
Understanding Hardware,
Software, and Information
Technology (IT): A computer’s
hardware is a computer item you can
physically see or touch. The software
is a computer program that tells
computer hardware how to operate.
Information Technology (IT), is the
broad subject related to computers and managing and processing information.
Computer Performance
Main Parts of a Personal Computer
Software
Central Processing Unit (CPU): The computer’s brain or heart, the CPU
is a computer’s main chip. It calculates and processes information, and its speed
is measured in Megahertz (MHz) and Gigahertz (GHz).
Hard Disk: The computer’s main, long-term storage device.
Common Input Devices:
Mouse: Acts as a handheld pointing device and controls
the actions of that blinking item on your computer screen
known as a cursor.
Keyboard: Lets you enter information and commands
into a computer.
Digital camera: Lets you take pictures and transfer them
to a computer.
Common Output Devices:
Monitors: Looks and works a lot like a TV screen. The
monitor is really only half of what makes text and images
appear on the screen. The other half is the graphics
card. The monitor plugs into the graphics card in the
back of the computer.
Printers: Transfers processed information to printed
page. Main types of printers are: InkJet; Laser and color
laser; Multifunction; Dot matrix; and Plotter.
Speakers: Allow you to hear the sounds produced by
the sound card.
Memory: A computer’s temporary storage place, where it gets its work done.
There are two main types of memory on your computer:
RAM (random-access memory): Computer’s main memory, which is
used to process information (example: work with a file). This memory is volatile,
which means unsaved data disappears when you shut off the computer.
ROM (read-only memory): Computer’s low-level memory, which is used
to perform its most basic functions (example: start the computer). This memory
is nonvolatile, which means data remains even when you shut off the computer.
Measuring Memory:
Bit: Short for binary digit, a bit is the smallest memory unit. Eight bits equal one
byte.
Byte: Short for binary digits eight, one byte equals one character (letter,
number, or symbol).
Kilobyte (K or KB):
1,024 bytes
Megabyte (M or MB):
1,048,576 bytes
Gigabyte (G or GB):
1,073,741,824 bytes
Terabyte (TB):
1,099, 511,627,776 bytes
CPU Speed: Arguably the single most important factor that determines a
computer’s performance is the speed of its CPU.
RAM: Generally, the more RAM a computer has the better its performance.
Multitasking: Microsoft Windows can run more than one program at a time.
The more programs or tasks being done at a time, the longer it takes to complete
each one, and hence a drop in computer performance.
Graphical User Interface (GUI): Makes computers easier to operate by
using pictures and icons to represent files and programs.
An Operating System: Loads automatically and controls just about
everything on your computer.
An Application Program: Helps you accomplish a certain task, such as
writing a letter, browsing the Internet, or playing a game.
New Software Versions and Releases: Come out periodically and add
new features and improve components of a program. New versions also take
advantage of ever-improving technology.
Networks and the Internet
LAN: Stands for Local Area Network and connects computers in the same
geographic area or building, using cables.
Internet: The Internet is the largest computer network in the world, connecting
millions of computers. People use it for many reasons, such as to make
purchases, research information, or send e-mail.
World Wide Web: The World Wide Web is a hypertext system that operates
over the Internet. The hypertext is read by browsers, which display the web
pages from web servers.
Storage Devices
Memory Devices: Memory devices are very useful for sharing or
transporting information. They are also useful for backing up your information. A
comparison of some of the most common storage devices appears below.
Device
Zip disk
Speed
Significantly slower
than most hard disks.
Capacity
100 to 250 Megabytes
(MB).
Cost
Expensive when
compared to
costs of other
storage devices.
CD-ROM
Much slower than a
hard disk.
About 650 Megabytes
(MB).
Very
inexpensive.
DVD
Faster than a CD-ROM About 4 Gigabytes
drive, but not as fast as (GB), although future
a hard disk.
DVDs are rumored to
hold up to 17 (GB).
Slightly more
than a CD-ROM
but still very
inexpensive.
Internal
Hard
Disk
Very fast. Most hard
disks have an average
access speed of
between 8 to 15
milliseconds (ms).
Enormous. Many hard
disks have more than
200 Gigabytes (GB) of
storage.
Byte for byte
they are the most
inexpensive way
to store data.
External
Hard
Disk
Very fast, though
normally slower than
internal hard disks.
Enormous – same as
internal hard disks.
Slightly more
expensive than
internal hard
disks.
Interactive Online Learning ü Courseware ü Online Learning ü Skills Assessments © 2012 CustomGuide cheatsheet.customguide.com | Phone 888.903.2432 Parts of a Typical Window
File Management
Minimize button
Click to shrink or minimize the window.
Maximize button
Click to make the window fill the entire screen.
Close button
Click to close the window.
Title bar
Click and drag to
move the window.
The Folder Pane
Click a folder in
the left pane…
…to view its contents
in the right pane.
Menu bar
Click these
words to display
commands.
Toolbar
Controls for
commonly used
commands.
Move the pointer
over a control for
a couple
seconds to see
what it does.
Click and drag
to move up and
down the page.
Click and drag
to change the
window’s size.
This folder contains hidden sub folders. Click to display those hidden folders.
This folder’s subfolders are displayed. Click to hide subfolders.
Windows Tips
The Windows XP Start menu displays your most frequently used programs.
You can find your other programs under “All Programs”.
• Not sure what a toolbar button does? Place the pointer over the
button for a second; a helpful description will usually appear.
•
•
Want to do something to an object? Try clicking the object with
the right mouse button. A list of what you can do to the object will appear in a
shortcut menu.
•
Make a mistake? Try using the undo command by selecting Edit →
Undo from the menu, or by pressing <Ctrl> + <Z>.
•
Need to use the menu without using the mouse? Press
<Alt> and the underlined letters of the menu item you want to open.
• To Open a File or Folder: Double-click the file or folder.
• To Create a Folder: Select
Make a new folder task from the
File and Folder Tasks panel, or, right-click any empty area in the window and
select New → Folder from the shortcut menu. Type a name for the folder
and press <Enter>.
• To Rename a File or Folder: Click the folder to select it, select
Rename this folder from the Files and Folders Tasks panel, type a
name for the folder and press <Enter>.
• To Delete a File or Folder: Select the file or folder and press the
<Delete> key.
•
In a dialog box you can press <Enter> instead of clicking OK, and you can
press <Esc> instead of clicking Cancel.
• To Restore a Deleted File: Double-click the Recycle Bin to open it.
Select the file and click Restore this file from the Recycle Bin Tasks
menu.
•
Need help? Press <F1>. A help window will appear with information
about the program.
• To Empty the Recycle Bin: Right-click the Recycle Bin and select
Empty Recycle Bin from the shortcut menu.
•
Not sure what a control in a dialog box does? Click the
What is this button in the upper right corner of the window and then
click the control with the pointer.
• Move/Copy a File or Folder (Drag and Drop Method): Move a
file or folder by clicking it and dragging it to the desired location. Hold down
the <Ctrl> key while you drag to copy the file or folder.
•
Not sure what programs are running? Look at the names on the
taskbar along the bottom of the screen.
Internet Explorer
•
To Connect to the Internet: Click the Start button and select
Internet Explorer from the menu, or click the Internet Explorer icon
on the Quick Launch bar.
• Move/Copy a File or Folder (Toolbar Method): Select the file or
folder, select
Move this file or
Copy this file from the File and
Folder Tasks panel, and select a destination for the file or folder from the
dialog box.
• To Copy a File or Folder to a Floppy Disk: Right-click the file or
folder and select Send To → 3½ Floppy (A:) from the shortcut menu.
• To Change How Items are Displayed: Select View from the menu
and select one of the four view modes, or select a view from the
button list arrow on the toolbar.
View
•
To Display a Specific Web Page: Type the Web address in the
Address bar and press <Enter>, or press <Ctrl> + <L>, type the Web
address, and click OK.
•
To Use a Hyperlink: Click the hyperlink with the
•
To Go Back to the Previous Page: Click the Back button on the
toolbar.
•
To Return to a Web Address you Typed in the Address
Bar: Click the Address bar list arrow and select the Web address.
•
To Refresh a Web Page: Click the Refresh button on the toolbar.
• To Display the Folders Pane: Click the
on the toolbar from any folder.
•
To Stop the Transfer of Information: Click the Stop button on
the toolbar.
• To View a File or Folder’s Properties: Right-click the file or folder
and select Properties from the shortcut menu.
pointer.
• To Select Multiple Files: Hold down the <Ctrl> key while you click the
files you want to select.
• To Find a File: Click the Start button and select Search from the
Start menu. Enter the search conditions and where to look. Click Search to
start searching for the file(s).
Interactive Online Learning ü Courseware ü Online Learning ü Skills Assessments Folders button
© 2012 CustomGuide cheatsheet.customguide.com | Phone 888.903.2432 Microsoft®
Windows XP
Free Cheat Sheets!
Visit: cheatsheet.customguide.com
Quick Reference Card
The Parts of a Typical Window
Menu bar
Click these words to
display command menus
Title bar
Click and drag to
move the window
Keyboard Shortcuts
Minimize button
Click to shrink or
minimize the window
Close button
Click to close the
window
Maximize button
Click to make the
window fill the entire
screen. If the window
already fills the entire
screen, click the
Toolbar
Buttons for commonly used
commands. Move the
pointer over a button for a
couple seconds to see
what it does
Restore button to
restore the window to
its original size
Click to move up
the page
Click to move down
the page
General
Open menu
<Alt> + Letter
Help
<F1>
Toggle between
open applications
<Alt> + <Tab>
Switch between
open applications
<Alt> + <Esc>
Display Start menu
<Ctrl> + <Esc>
Display shortcut
menu for selected
Minimize all open
windows
<Shift> + <F10>
Dialog Box Commands
Confirm and close
a dialog box (OK)
Click and drag to
change the window’s
size
Items on the Start Menu
My Documents: Provides a convenient
location to save your files.
My Recent Documents: Files you recently
worked on
My Pictures: Provides a convenient
location to save your photos and pictures.
My Music: Provides a convenient location
to save MP3 files.
My Computer: Access the drives, folders,
and files on your computer.
The current
user name
Your Web
browser and
e-mail
programs
appear here
Your frequently
used programs
appear here
Open the Windows Control Panel
<Enter>
Cancel and close
<Esc>
a dialog box (Cancel)
Move to next field
<Tab>
Move to the
previous field
<Shift> + <Tab>
Editing
Cut
<Ctrl> + <X>
Copy
<Ctrl> + <C>
Paste
<Ctrl> + <V>
Undo
<Ctrl> + <Z>
Delete
<Delete>
Navigation
Connect to the Internet or a network
Show installed printers or add a new one
Get help on how to use Windows
Find a file on your computer
Run a program
All Programs:
Menu of every
program
installed on
your computer
<ÿ> + <M>
Log off or shut down the computer
Up one screen
<Page Up>
Down one screen
<Page Down>
Beginning of a line
<Home>
End of a line
<End>
Skip through words
<Ctrl> + ←, →
Skip through
paragraphs
<Ctrl> + ↑, ↓
Helpful Tips
• The Windows XP Start menu displays your most
frequently used programs. You can find your
other programs under “All Programs”.
• Not sure what a toolbar button does?
Place the pointer over the button for a second; a
helpful description will usually appear.
• Want to do something to an object?
Try clicking the object with the right mouse
button. A list of what you can do to the object will
appear in a shortcut menu.
• Make a mistake? Try using the undo
command by selecting Edit → Undo from the
menu, or by pressing <Ctrl> + <Z>.
• Need to use the menu without using
the mouse? Press <Alt> and the
underlined letters of the menu item you want to
open.
• In a dialog box you can press <Enter> instead
of clicking OK, and press <Esc> instead of
clicking cancel.
Interactive Online Learning ü Courseware ü Online Learning ü Skills Assessments • Need help? Press <F1>. A help window
will appear with information about the program.
• Not sure what a control in a dialog
box does? Click the What is this
button in the upper right corner of the window
and then click the control with the pointer.
• Not sure what programs are
running? Look at the names on the taskbar
along the screen’s bottom.
© 2012 CustomGuide cheatsheet.customguide.com | Phone 888.903.2432 Customizing Windows
File Management
The Windows Toolbar
The Folder Pane
Moves back or
up to the
previous folder
or level
Moves forward
to the last
subfolder or
level
Moves back or
up to the
previous folder
or level
Click a folder in
the left pane…
Display the
Folders pane
(Windows
Explorer)
Search for a file
or folder on
your computer
or network
…to view its contents
in the right pane.
Changes how
items are
displayed
• To Switch to the Classic Start Menu: Right-click a blank area of the
Windows taskbar and select Properties from the shortcut menu, click the
Start Menu tab and select the Start menu style that you want to use.
• To Switch to the Classic Look of Windows: Right-click a blank
area on the desktop, select Properties from the shortcut menu and click
the Appearance tab. Select a style from the Windows and buttons list
and click OK.
• To Lock/Unlock the Start Menu: Right-click the taskbar and select
Lock the taskbar from the shortcut menu.
• To Customize the Start Menu: Right-click the taskbar and select
Properties from the shortcut menu.
• To Create a Shortcut to a File or Folder: Drag the file or folder to a
new location with the right mouse button and select Create
Shortcut Here from the shortcut menu.
• To Change Display Settings: Right-click a blank area on the desktop
and select Properties from the shortcut menu. You can change the
following settings in the Display dialog box:
+ Wallpaper
+ Desktop icons
+ Screen saver
+ Screen resolution & color depth
+ Basic windows colors
+ Display driver
Maintenance and Fixing Problems
• To Format a Floppy Disk: From My Computer or Windows Explorer,
right-click the floppy drive and select Format. Select the formatting options
you want to use and click Start.
• To Copy a Floppy Disk: Insert the disk you want to copy, open My
Computer or Windows Explorer, right-click the floppy drive, select Copy
Disk, and click Start.
• To Use ScanDisk: Open My Computer or Windows Explorer, right-click
the disk you want to scan, select Properties from the shortcut menu, and
click the Tools tab. Click the Check Now button, specify whether you
want to do a Standard or Thorough scan and if you want any errors to be
automatically fixed, and click Start.
• To Defragment your Hard Disk: Open My Computer or Windows
Explorer, right-click the disk you want to defragment, select Properties
from the shortcut menu, and click the Tools tab. Click the
Defragment Now button and click Start.
• To Use Disk Cleanup to Free Space on Your Hard Drive:
Open My Computer or Windows Explorer, right-click the hard disk and select
Properties from the shortcut menu, click the Disk Cleanup
button, and click OK.
• To Remove a Program: Click the Start button and select
Control Panel, double-click the Add/Remove Programs icon,
find and select the program you want to remove from your computer, and click
the Add/Remove button.
This folder contains hidden sub folders. Click to display those hidden folders.
This folder’s subfolders are displayed. Click to hide subfolders.
• To Open a File or Folder: Double-click the file or folder.
• To Create a Folder: Select
Make a new folder task from the
File and Folder Tasks panel, or, right-click any empty area in the window and
select New → Folder from the shortcut menu. Type a name for the folder
and press <Enter>.
• To Rename a File or Folder: Click the folder to select it, select
Rename this folder from the Files and Folders Tasks panel, type a
name for the folder and press <Enter>.
• To Delete a File or Folder: Select the file or folder and press the
<Delete> key.
• To Restore a Deleted File: Double-click the Recycle Bin to open it.
Select the file and click Restore this file from the Recycle Bin Tasks
menu.
• To Empty the Recycle Bin: Right-click the Recycle Bin and select
Empty Recycle Bin from the shortcut menu.
• Move/Copy a File or Folder (Drag and Drop Method): Move a
file or folder by clicking it and dragging it to the desired location. Hold down
the <Ctrl> key while you drag to copy the file or folder.
• Move/Copy a File or Folder (Toolbar Method): Select the file or
folder, select
Move this file or Copy this file from the File
and Folder Tasks panel, and select a destination for the file or folder from the
dialog box.
• To Copy a File or Folder to a Floppy Disk: Right-click the file or
folder and select Send To → 3½ Floppy (A:) from the shortcut menu.
• To Change How Items are Displayed: Select View from the menu
and select one of the four view modes, or select a view from the
button list arrow on the toolbar.
• To Select Multiple Files: Hold down the <Ctrl> key while you click the
files you want to select.
• To Find a File: Click the Start button and select Search from the
Start menu. Enter the search conditions and where to look. Click Search to
start searching for the file(s).
• To Display the Folders Pane: Click the
on the toolbar from any folder.
Folders button
• To View a File or Folder’s Properties: Right-click the file or folder
and select Properties from the shortcut menu.
Interactive Online Learning ü Courseware View
ü Online Learning ü Skills Assessments © 2012 CustomGuide cheatsheet.customguide.com | Phone 888.903.2432 Microsoft®
Windows 7
Free Cheat Sheets!
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Quick Reference Card
Windows Explorer
Keyboard shortcuts
Address bar
Displays the location of the
folder that is currently open.
General
Title bar
Click and drag to
move the window.
Toolbar
Displays buttons
and menus for
common
commands.
Search box
Enter keywords to
search the folder.
Navigation Pane
Provides quick
navigation to
folders and files.
Browse to favorite
locations, libraries,
homegroups,
Computer, and the
network.
Start menu
<
>
My Computer
<
> + <E>
Create new folder
<Ctrl> + <Shift>
+ <N>
Zoom
<
> + <+>
Connect to projector
<
> + <P>
Flip 3D
<
> + <Tab>
Window management
Details pane
Displays details
about selected files.
• To Search for a File or Program on the
Computer: Click the Start button, or press < >,
and type a keyword for the file or program. Search
results are displayed in the menu.
• To Search for a File in a Folder or
Click the
Change your view button list arrow
on the toolbar and select a view.
• To Change Window Layout: Click the
Organize button on the toolbar, point to Layout, and
select a layout option.
Library: Open the folder or library you want to
search. Click the Search box in the upper right
corner of the window and enter keyword(s) for the
file you want to find.
• To Create a Folder: Click the New Folder
button on the toolbar. Type a name for the folder and
press <Enter>.
• To Add a Search Filter: After entering
• To Use the Address Bar to Navigate:
keywords in the Search box, select a filter from the
list that appears.
Click a location on the Address bar to go to view it in
the window. Click a location’s list arrow to view and
open subfolders within the location.
• To Add a Folder to a Library: Open the
library and click the locations link. Click the Add
button. Select the folder and click Include folder.
• To Create a New Library: Open Computer
• To Change How Items are Displayed:
• To Preview a File: Click the
and select Libraries in the Navigation pane. Click
the New library button on the toolbar. Enter a name
for the library press <Enter>. Double-click the library
and select the folders you want to include.
Preview Pane
button on the toolbar or press <Alt> + <P>. Select
the file you want to preview.
• To View a File or Folder’s Properties:
Select the file or folder and view properties in the
Details pane.
Peek at the desktop
<
> + <Space>
Show/Hide desktop
<
> + <D>
Minimize all windows <
> + <M>
Minimize other
windows
<
> + <Home>
Maximize
<
> + <↑ >
Minimize/Restore
<
> + <↓ >
Dock to left
<
> + <← >
Dock to right
<
> + <→ >
Jump to left monitor
< > + <Shift>
+ <← >
Jump to right monitor < > + <Shift>
+ <→ >
Show/Hide
Preview Pane
<Alt> + <P>
Bring all gadgets
to the front
<
> + <G>
Cycle through icons
<
> + <T>
Open new instance
<Shift> + click
Taskbar
Launch program
< > + <1-9>
(# corresponds to pin order)
Windows Taskbar
Window preview:
Point to the program
icon on the taskbar.
Click a preview
thumbnail to view
the window.
Start button:
Opens the Start menu.
Program icon: Click to open the program.
Rearrange icons by clicking and dragging.
Interactive Online Learning ü Courseware ü Online Learning ü Skills Assessments Show Desktop button:
Point or click here to
make open windows
invisible.
Notification area: The Action Center, clock, and
other system icons are located here.
© 2012 CustomGuide cheatsheet.customguide.com | Phone 888.903.2432 Jump Lists
Aero
Aero Peek makes open
windows invisible so you
can view the gadgets and
icons on the desktop.
Items at the top of
the list are pinned to
the program’s
jump list.
The Frequent
section displays
files or pages that
have been
frequently used.
• To See Through Windows with Aero Peek: Point to the Show
Desktop button on the right edge of the taskbar or press <
> + <Space>.
• To View Open Windows with Aero Peek: Point to the program
icon on the taskbar that contains the file or window you want to view. Click the
thumbnail preview to view the window.
Right-click an icon
on the taskbar…
…to view the jump list
for the program.
• To Minimize Other Windows with Aero Shake: Click and drag a
window's title bar quickly from side to side. Or, press <
> + <Home>.
• To Compare Windows Side by Side with Aero Snap: Click and
drag a window's title bar to the right side of the screen, and drag the other
window to the left side of the screen. Or, press < > + < → > and
< > + <← >.
• To Maximize an Open Window with Aero Snap: Click and drag
the window's title bar to the top of the screen or, drag the bottom border of the
window down to the taskbar. Or, press < > + < ↑ > .
• To Flip through Windows with Flip 3D: Press <
continue to hold down the <
the open windows.
> + <Tab>;
> key while pressing <Tab> to scroll through
Personalization
• To Personalize Windows 7 Appearance and Sounds:
Right-click the desktop and select Personalize. The Personalization window
appears. Click the appropriate links to personalize these settings:
• Themes – Change menus, icons, backgrounds and sounds all at once.
• Desktop Background – Choose built-in colors and pictures, or use your own.
Select more than one picture to start a slide show.
• Window Color – Change window color and transparency.
• Sounds – Change which sounds play when you perform different tasks.
• Screen Savers – Adjust what it displays and when it appears.
• Desktop Icons – Add icons to the desktop, such as Computer and Network.
• Mouse Pointers – Change how the pointer looks and acts, reverse buttons.
Maintenance
• To Defragment your Hard Disk: Open the Computer window (click
the Start button and select Computer). Right-click the disk you want to
defragment and select Properties from the contextual menu. Click the Tools
tab and click the Defragment now button.
• To Use Disk Cleanup to Free Space on Your Hard Drive:
Open the Computer window (click the Start button and select Computer),
right-click the hard disk, select Properties from the contextual menu and click
the Disk Cleanup button.
• To Uninstall a Program: Click the Start button and select Control
Panel. Click the Uninstall a program link under Programs. Select the
program you wish to uninstall from your computer, and click the Uninstall
button on the toolbar.
• Jump Lists are quick shortcuts to files and commands that a program uses
frequently. The items that appear in a jump list change according to the
program selected. For example, Internet Explorer displays frequently visited
pages, Microsoft Word displays frequently opened documents.
• To View a Jump List: Right-click an icon on the Windows 7 taskbar. Or,
click the list arrow next to a program icon in the Start menu.
• To Pin a Program to the Taskbar: Open the program you want to
pin, right-click the program icon on the taskbar and select Pin this program
to taskbar from the jump list.
• To Pin an Item to the Jump List: View the program jump list. Rightclick the item you want to pin and select Pin to this list. Or, point to an item
on the jump list and click the
Pin to this list button.
• To Remove an Item from the Jump List: View the program jump
list. Right-click an item that appears in the jump list and select Remove from
this list from the contextual menu.
Gadgets
• To Add Gadgets to the Desktop: Right-click the desktop and select
Gadgets from the contextual menu. Double-click the gadget you want to add
to the desktop.
• To View Gadgets: Press < > + <G>. The gadgets on your desktop
appear on top of the windows that are open.
• To Remove a Gadget from the Desktop: Point to a gadget and
click the Close button that appears.
• To Download New Gadgets: Right-click the desktop and select
Gadgets from the contextual menu. Click the Get more gadgets online link
at the bottom of the window, click the Desktop gadgets tab, and click the
Download button for the gadget you want to add.
• To View a Gadget’s Options: Point at the gadget, then click the
Options button to view and change settings for that gadget.
HomeGroup
• To Join a Homegroup: Before you begin, make sure you have the
homegroup password. Click the Start button and select Control Panel. Click
the Network and Internet link. Click the HomeGroup link and click Join
Now. Complete the wizard and enter the homegroup password as prompted.
• To Create a Homegroup: Click the Start button and select Control
Panel. Click the Network and Internet link. Click the HomeGroup link and
click Create a homegroup. Complete the wizard to create the homegroup.
Interactive Online Learning ü Courseware ü Online Learning ü Skills Assessments © 2012 CustomGuide cheatsheet.customguide.com | Phone 888.903.2432 Microsoft®
Word 2007
Free Cheat Sheets!
Visit: cheatsheet.customguide.com
Quick Reference Card
Word 2007 Screen
Shortcuts
Quick Access Toolbar
General
Close button
Title bar
Office
Button
Ribbon
Ruler
Insertion
point
Open a Document
<Ctrl> + <O>
Create New
<Ctrl> + <N>
Save a Document
<Ctrl> + <S>
Print a Document
<Ctrl> + <P>
Close a Document
<Ctrl> + <W>
Help
<F1>
Editing
Vertical
scroll bar
Document
window
Horizontal
scroll bar
Cut
<Ctrl> + <X>
Copy
<Ctrl> + <C>
Paste
<Ctrl> + <V>
Undo
<Ctrl> + <Z>
Redo or Repeat
<Ctrl> + <Y>
Formatting
Status bar
View buttons
Zoom slider
The Fundamentals
The Office Button, located in the upper left-hand corner of
the program window, replaces the File menu found in
previous versions of Microsoft Word. The Office Button menu
contains basic file management commands, including New,
Open, Save, Print and Close.
Office Button
• To Create a New Document: Click the
•
•
•
•
•
•
Office Button, select New, and click
Create, or press <Ctrl> + <N>.
To Open a Document: Click the Office
Button and select Open, or press
<Ctrl> + <O>.
To Save a Document: Click the
Save button on the Quick Access
Toolbar, or press <Ctrl> + <S>.
To Save a Document with a Different
Name: Click the Office Button, select
Save As, and enter a new name for the
document.
To Preview a Document: Click the
Office Button, point to the Print list
arrow, and select Print Preview.
To Print a Document: Click the Office
Button and select Print, or press <Ctrl>
+ <P>.
To Undo: Click the
Undo button on
the Quick Access Toolbar or press <Ctrl>
+ <Z>.
• To Close a Document: Click the
Close button or press <Ctrl> + <W>.
• To Get Help: Press <F1> to open the
Help window. Type your question and
press <Enter>.
• To Exit Word: Click the Office Button
and click Exit Word.
Bold
<Ctrl> + <B>
Italics
<Ctrl> + <I>
Underline
<Ctrl> + <U>
Align Left
<Ctrl> + <L>
Center
<Ctrl> + <E>
Align Right
<Ctrl> + <R>
Justify
<Ctrl> + <J>
Navigation and Layout
Up One Screen
Down One Screen <Page Down>
Beginning of Line
<Home>
End of Line
<End>
Beginning of
Document
<Ctrl> + <Home>
End of Document
<Ctrl> + <End>
Open the Go To
dialog box
<F5>
Text Selection
To Select:
ü Courseware ü Online Learning ü Skills Assessments Do This:
Double-click the word
Press and hold <Ctrl> and
click anywhere in the
sentence
A Line
Click in the selection bar next
to the line
A Paragraph Triple-click the paragraph
A Word
A Sentence
Everything
Interactive Online Learning <Page Up>
<Ctrl> + <A>
© 2012 CustomGuide cheatsheet.customguide.com | Phone 888.903.2432 Formatting
Group
Dialog Box Launcher
• To Cut or Copy Text: Select the text you want to cut or copy and click the
• To Change Paragraph Line Spacing: Click the
Cut or
Copy button in the Clipboard group on the Home tab.
• To Paste Text: Place the insertion point where you want to paste and click
•
the
Paste button in the Clipboard group on the Home tab.
• To Format Selected Text: Use the commands in the Font group on the
•
•
•
•
•
•
Home tab, or click the Dialog Box Launcher in the Font group to open the
Font dialog box.
To Copy Formatting with the Format Painter: Select the text with the
formatting you want to copy and click the
Format Painter button in the
Clipboard group on the Home tab. Then, select the text you want to apply
the copied formatting to.
To Change Paragraph Alignment: Select the paragraph(s) and click the
appropriate alignment button (
Align Left,
Center,
Align Right,
or
Justify) in the Paragraph group on the Home tab.
To Indent a Paragraph: Click the
Increase Indent button in the
Paragraph group on the Home tab.
To Decrease an Indent: Click the
Decrease Indent button in the
Paragraph group on the Home tab.
To Add a Tab Stop: Click the Tab alignment box on the Ruler until you
see the type of tab you want to insert. Then, click on the Ruler where you
want to insert the tab stop.
To Adjust or Remove a Tab Stop: Click and drag the tab stop to the
desired position on the Ruler. Click and drag the tab stop off the Ruler to
remove it.
•
•
•
•
•
•
Line Spacing button in
the Paragraph group on the Home tab and select an option from the list.
To Create a Bulleted or Numbered List: Select the paragraphs you want to
bullet or number and click the
Bullets or
Numbering button in the
Paragraph group on the Home tab.
To Change a Document’s Margins: Click the Page Layout tab on the
Ribbon, click the Margins button in the Page Setup group, and select a
setting.
To Change Page Orientation: Click the Page Layout tab on the Ribbon, click
the Orientation button, and select an option from the list.
To Insert a Header or Footer: Click the Insert tab on the Ribbon and click
the Header or Footer button in the Header & Footer group.
To Insert a Manual Page Break: Click the Insert tab on the Ribbon and click
the Page Break button in the Page Setup group.
To Insert a Section Break: Click the Page Layout tab on the Ribbon, click
the Breaks button in the Page Setup group, and select the type of break you
want to insert.
To Correct a Spelling Error: Right-click the error and select a correction from
the contextual menu. Or, press <F7> to run the Spell Checker.
• To Find Text: Click the
Find button in the Editing group on the Home tab.
• To Replace Text: Click the
Replace button in the Editing group on the
Home tab.
• To Move Text with the Mouse: Select the text you want to move, drag the
text to a new location, and release the mouse button.
Tables
Drawing and Graphics
• To Insert a Table: Click the Insert tab on the Ribbon, click the Table button
• To Insert a Clip Art Graphic: Click the Insert tab on the Ribbon and click the
in the Tables group, and select Insert Table from the menu.
• To Insert a Column or Row: Click the Layout tab under Table Tools and
use the commands located in the Rows & Columns group.
• To Delete a Column or Row: Select the column or row you want to delete,
click the Layout tab under Table Tools, click the Delete button in the Rows
& Columns group, and select an appropriate option from the menu.
• To Adjust Column Width or Row Height: Select the column or row you
want to adjust, click the Layout tab under Table Tools, and use the
commands located in the Cell Size group.
•
•
•
Mail Merge
1. Select a document type: Click the Mailings tab on the Ribbon, click the
Start Mail Merge button in the Start Mail Merge group, and select the type
of document you want to create.
2. Connect the document to a data source: In the Start Mail Merge group on
the Mailings tab, click the Select Recipients button.
3. Refine recipients: In the Start Mail Merge group on the Mailings tab, click
the Edit Recipient List button.
4. Insert merge fields: Position the insertion point where you want to insert
the merge field(s) and use the commands found in the Write & Insert Fields
group on the Mailings tab.
5. Preview your letters: In the Preview Results group on the Mailings tab,
click the Preview Results button.
6. Complete the merge: In the Finish group on the Mailings tab, click the
Finish & Merge button and select an option from the list.
•
•
•
•
•
Clip Art button in the Illustrations group. Type the name of what you’re
looking for in the “Search for” box and click Go.
To Insert a Picture: Click the Insert tab on the Ribbon and click the Picture
button in the Illustrations group. Find and select the picture you want to insert
and click Insert.
To Adjust Text Wrapping: Double-click the object, click the Text Wrapping
button in the Arrange group, and select an option from the list.
To Draw a Shape: Click the Insert tab on the Ribbon, click the Shapes
button in the Shapes group, and select the shape you want to insert. Then,
click where you want to draw the shape and drag until the shape reaches the
desired size. Hold down the <Shift> key while you drag to draw a perfectly
proportioned shape or straight line.
To Move an Object: Click the object and drag it to a new location. Release
the mouse button when you’re finished.
To Resize an Object: Click the object to select it, click and drag one of its
sizing handles ( ), and release the mouse button when the object reaches
the desired size. Hold down the <Shift> key while dragging to maintain the
object’s proportions while resizing it.
To Delete an Object: Select the object and press the <Delete> key.
To Format an Object: Double-click the object and use the commands located
on the Format tab.
To Insert a WordArt Object: Click the Insert tab on the Ribbon, click the
WordArt button in the Text group, and select a design from the WordArt
Gallery. Enter the text you want WordArt to format and adjust the font type
and size, if necessary. Click OK.
Interactive Online Learning ü Courseware ü Online Learning ü Skills Assessments © 2012 CustomGuide cheatsheet.customguide.com | Phone 888.903.2432 Microsoft®
Word 2010
Quick Reference Card
Free Cheat Sheets!
Visit: cheatsheet.customguide.com
The Word 2010 Screen
Keyboard Shortcuts
Quick Access Toolbar
General
Minimize
Ribbon
Title bar
Close
button
File tab
Ribbon
Ruler
Open a Document
<Ctrl> + <O>
Create New
<Ctrl> + <N>
Save a Document
<Ctrl> + <S>
Print a Document
<Ctrl> + <P>
Close a Document
<Ctrl> + <W>
Help
<F1>
Navigation:
Insertion
point
Up One Screen
<Page Up>
Down One Screen <Page Down>
Vertical
scroll bar
Document
window
Horizontal
scroll bar
Beginning of Line
<Home>
End of Line
<End>
Beginning of
<Ctrl> + <Home>
Document
View
buttons
Status bar
Zoom slider
<Ctrl> + <End>
Open the Go To
<F5>
dialog box
Editing
The Fundamentals
• The File tab menu and Backstage view contain commands
for working with a program’s files, such as Open, Save,
Close, New, and Print.
• To Create a New Document: Click the
File tab, click the New tab, and click the
Create button. Or, press <Ctrl> + <N>.
• To Move Text with the Mouse: Select
the text you want to move, drag the text
to a new location, and release the mouse
button.
• To Replace Text: Click the Replace
button in the Editing group on the Home
tab. Or, press <Ctrl> + <H>.
• To Open a Document: Click the File tab • To Close a Document: Click the
and click the Open button, or press
<Ctrl> + <O>.
• To Save a Document: Click the
Save button on the Quick Access
Toolbar, or press <Ctrl> + <S>.
• To Save a Document with a Different
Name: Click the File tab, click the Save
As button, and enter a new name for the
document.
• To Preview a Document: Click the File
tab and click the Print tab, or press
<Ctrl> + <P>.
• To Print a Document: Click the File tab
and click the Print tab, or press <Ctrl> +
<P>.
• To View Advanced Printing Options:
Click the File tab and click the Print tab.
Select from the options under Settings.
• To Undo: Click the
Undo button on
the Quick Access Toolbar, or press
<Ctrl> + <Z>.
Close button, or press <Ctrl> + <W>.
• To Correct a Spelling Error: Right-click
the error and select a correction from the
contextual menu. Or, press <F7> to run
the Spell Checker.
• To Use the Thesaurus: Right-click the
word you want to look up and select
Synonyms from the contextual menu.
Select a word or select Thesaurus to
search the Thesaurus.
• To Minimize the Ribbon: Click the
Minimize Ribbon button on the Ribbon.
Or, press <Ctrl> + <F1>. Or, double-click
a tab. Or, right-click a tab and select
Minimize the Ribbon from the contextual
menu.
Cut
<Ctrl> + <X>
Copy
<Ctrl> + <C>
Paste
<Ctrl> + <V>
Undo
<Ctrl> + <Z>
Redo or Repeat
<Ctrl> + <Y>
Formatting
Bold
<Ctrl> + <B>
Italics
<Ctrl> + <I>
Underline
<Ctrl> + <U>
Align Left
<Ctrl> + <L>
Center
<Ctrl> + <E>
Align Right
<Ctrl> + <R>
Justify
<Ctrl> + <J>
Text Selection
To Select:
A Word
Do This:
Double-click the word
A Sentence
Press and hold <Ctrl>
and click anywhere in the
sentence
• To Change Program Settings: Click the
A Line
Click in the selection bar
next to the line
• To Get Help: Press <F1> to open the
A Paragraph
Triple-click the paragraph
Everything
<Ctrl> + <A>
File tab and click the Options button.
Help window. Type your question and
press <Enter>.
Interactive Online Learning ü Courseware End of Document
ü Online Learning ü Skills Assessments © 2012 CustomGuide cheatsheet.customguide.com | Phone 888.903.2432 Navigation
Editing
• To Open the Navigation Pane: Click the Find button in the Editing group on
• To Cut or Copy Text: Select the text you want to cut or copy and click the
the Home tab. Or, press <Ctrl> + <F>.
Cut or
• To Search for a Word or Phrase: Click the Search box, type the word or
phrase, and press <Enter>.
Copy button in the Clipboard group on the Home tab.
• To Paste Text: Place the insertion point where you want to paste and click
the Paste button in the Clipboard group on the Home tab.
• To Search for Graphics, Tables, Equations, or Comments: Click the
Magnifying Glass and select an option from the list. Click the Search box,
enter the information you are searching for, and press <Enter>.
• To View Search Results: Click the
Browse the results from your
current search tab of the Navigation Pane.
• To View a Document’s Headings: Click the
Browse the headings in
your document tab.
• To View a Document’s Pages: Click the
Browse the pages in your
document tab.
• To Preview an Item Before Pasting: Place the insertion point where you
want to paste, click the Paste button list arrow in the Clipboard group on the
Home tab, and select a preview option to view the item.
• To Insert a Comment: Select the text where you want to insert a comment
and click the Review tab on the Ribbon. Click the New Comment button in
the Comments group. Type a comment, then click outside the comment text
box.
• To Delete a Comment: Select the comment, click the Review tab on the
Ribbon, and click the Delete Comment button in the Comments group.
Drawing and Graphics
Styles
• To Apply a Style: Select the text to which you want to apply the style and
select the style you want to use from the Styles Gallery in the Styles group on
the Home tab.
• To Apply a Document Theme: Click the Themes button in the Themes
group on the Page Layout tab of the Ribbon and select a theme.
• To View All Available Styles: Click the Dialog Box Launcher in the Styles
group on the Home tab.
• To Change a Style Set: Click the Change Styles button in the Styles group
on the Home tab and select Style Set from the menu. Select the Style Set
you wish to use.
• To Create a Style: Select the text that contains the formatting of the new
style, right-click the text, and select Styles from the contextual menu. Select
Save Selection as a New Quick Style from the contextual menu, enter a
name for the style, and click OK.
• To Check Your Styles: Select the text you wish to check. Click the Dialog
Box Launcher in the Styles group on the Home tab of the Ribbon. Click the
Style Inspector button in the Styles task pane.
• To Insert a Clip Art Graphic: Click the Insert tab on the Ribbon and click the
Clip Art button in the Illustrations group. Type the name of what you’re
looking for in the “Search for” box and press <Enter>.
• To Insert a Picture: Click the Insert tab on the Ribbon and click the Picture
button in the Illustrations group. Find and select the picture you want to insert
and click Insert.
• To Insert a Screenshot: Click the Insert tab on the Ribbon and click the
Screenshot button in the Illustrations group. Select an available window from
the list, or select the Screen Clipping option to take a screen clip.
• To Draw a Shape: Click the Insert tab on the Ribbon, click the Shapes
button in the Shapes group, and select the shape you want to insert. Then,
click where you want to draw the shape and drag until the shape reaches the
desired size. Hold down the <Shift> key while you drag to draw a perfectly
proportioned shape or straight line.
• To Insert WordArt: Click the Insert tab on the Ribbon, click the WordArt
button in the Text group, and select a design from the WordArt Gallery. Click
the text box and enter your text. If necessary, click the text box and drag it to
the desired position.
• To Insert SmartArt: Click the Insert tab on the Ribbon, click the SmartArt
button in the Illustrations group, select a layout, and click OK.
Formatting
• To Format Text: Use the commands in the Font group on the Home tab, or
click the Dialog Box Launcher in the Font group to open the Font dialog box.
• To Copy Formatting with the Format Painter: Select the text with the
formatting you want to copy and click the
Format Painter button in the
Clipboard group on the Home tab. Then, select the text you want to apply the
copied formatting to.
• To Adjust Text Wrapping: Double-click the object, click the Wrap Text
button in the Arrange group on the Format tab, and select an option from the
list.
• To Resize an Object: Click the object to select it, click and drag one of its
sizing handles ( ), and release the mouse button when the object reaches
the desired size. Hold down the <Shift> key while dragging to maintain the
object’s proportions while resizing it.
• To Indent a Paragraph: Click the
Increase Indent button in the
• To Format an Object: Double-click the object and use the commands located
• To Decrease an Indent: Click the
Decrease Indent button in the
• To Delete an Object: Select the object and press the <Delete> key
Paragraph group on the Home tab.
Paragraph group on the Home tab.
• To Create a Bulleted or Numbered List: Select the paragraphs you want to
bullet or number and click the
Bullets or
Paragraph group on the Home tab.
Numbering button in the
• To Change Page Orientation: Click the Page Layout tab on the Ribbon,
click the Orientation button in the Page Setup group, and select an option
from the list.
• To Insert a Header or Footer: Click the Insert tab on the Ribbon and click
the Header or Footer button in the Header & Footer group.
• To Insert a Manual Page Break: Click the Insert tab on the Ribbon and click
the Page Break button in the Pages group.
on the Format tab.
Tables
• To Insert a Table: Click the Insert tab on the Ribbon, click the Table button
in the Tables group, and select Insert Table from the menu.
• To Insert a Column or Row: Click the Layout tab under Table Tools on the
Ribbon and use the commands located in the Rows & Columns group.
• To Delete a Column or Row: Select the column or row you want to delete,
click the Layout tab under Table Tools on the Ribbon, click the Delete button
in the Rows & Columns group, and select an appropriate option from the
menu.
• To Adjust Column Width or Row Height: Select the column or row you want
to adjust, click the Layout tab under Table Tools on the Ribbon, and use the
commands located in the Cell Size group.
Interactive Online Learning ü Courseware ü Online Learning ü Skills Assessments © 2012 CustomGuide cheatsheet.customguide.com | Phone 888.903.2432 Microsoft®
Excel 2007
Free Cheat Sheets!
Visit: cheatsheet.customguide.com
Quick Reference Card
The Excel 2007 Screen
Office Button
Quick Access Toolbar
Keyboard Shortcuts
Title bar
Formula Bar
Close button
General
Ribbon
Name
box
Active cell
(currently in cell A1)
Columns
Open a Workbook
<Ctrl> + <O>
Create New
<Ctrl> + <N>
Save a Workbook
<Ctrl> + <S>
Print a Workbook
<Ctrl> + <P>
Close a Workbook
<Ctrl> + <W>
Help
<F1>
Run Spelling Check
<F7>
Navigation:
Rows
Move Between Cells
Scroll
bars
Status bar
Worksheet tabs
View buttons
<←>, <→>
Zoom slider
The Fundamentals
The Office Button, located in the upper left-hand corner of
the program window, replaces the File menu found in
previous versions of Microsoft Excel. The Office Button menu
contains basic file management commands, including New,
Open, Save, Print and Close.
Office Button
• To Create a New Workbook: Click the
•
•
•
•
•
•
•
Office Button, select New, and click
Create, or press <Ctrl> + <N>.
To Open a Workbook: Click the Office
Button and select Open, or press <Ctrl> +
<O>.
To Save a Workbook: Click the
Save
button on the Quick Access Toolbar, or
press <Ctrl> + <S>.
To Save a Workbook with a Different
Name: Click the Office Button, select
Save As, and enter a new name for the
presentation.
To Preview a Workbook: Click the Office
Button, point to Print, and select Print
Preview.
To Print a Workbook: Click the Office
Button and select Print, or press <Ctrl> +
<P>.
To Quick Print: Click the Office Button,
point to Print, and select Quick Print.
To Undo: Click the
Undo button on
the Quick Access Toolbar or press <Ctrl> +
<Z>.
• To Close a Workbook: Click the
Close button or press <Ctrl> + <W>.
• To Get Help: Press <F1> to open the Help
window. Type your question and press
<Enter>.
• To Exit Excel: Click the Office Button
and click Exit Excel.
Interactive Online Learning ü Courseware <↑>, <↓>,
ü Online Learning ü Skills Assessments Go One Cell to
the Right
<Tab>
Go One Cell to
the Left
<Shift> +
<Tab>
Down One Cell
<Enter>
Up One Cell
<Shift> +
<Enter>
Up One Screen
<Page Up>
Down One Screen
<Page Down>
To Cell A1
<Ctrl> +
<Home>
To Last Cell with Data <Ctrl> + <End>
Open Go To
Dialog Box
<F5>
Editing
Cut
<Ctrl> + <X>
Copy
<Ctrl> + <C>
Paste
<Ctrl> + <V>
Undo
<Ctrl> + <Z>
Redo
<Ctrl> + <Y>
Find
<Ctrl> + <F>
Replace
<Ctrl> + <H>
Select All
<Ctrl> + <A>
Formatting
Bold
<Ctrl> + <B>
Italics
<Ctrl> + <I>
Underline
<Ctrl> + <U>
Open Format Cells
Dialog Box
<Ctrl> + <Shift>
+ <F>
© 2012 CustomGuide cheatsheet.customguide.com | Phone 888.903.2432 Editing
Tab
Dialog Box Launcher
Group
• To Edit a Cell’s Contents: Select the cell, click the Formula Bar, edit the cell
• To Paste Special: Cut or copy the cell(s), select the destination cell(s), click
• To Clear a Cell’s Contents: Select the cell(s) and press the <Delete> key.
• To Cut or Copy Data: Select cell(s) and click the
Cut or
Copy button
• To Insert a Column or Row: Right-click the selected row or column
• To Paste Data: Select the destination cell(s) and click the
• To Delete a Column or Row: Select the row or column heading(s) and either
contents, and press <Enter> when you’re finished.
the Paste button list arrow in the Clipboard group on the Home tab, and select
Paste Special. Select an option and click OK.
heading(s) to the right of the column or below the row you want to insert and
select Insert from the contextual menu.
in the Clipboard group on the Home tab.
Paste button in
the Clipboard group on the Home tab.
right-click them and select Delete from the contextual menu, or click the
Delete button in the Cells group on the Home tab.
• To Copy Using Auto Fill: Point to the fill handle at the bottom-right corner of
the selected cell(s), then drag to the destination cell(s).
• To Move or Copy Cells Using Drag and Drop: Select the cell(s) you want to
• To Insert a Comment: Select the cell where you want to insert a comment
and click the Review tab on the Ribbon. Click the New Comment button in
the Comments group. Type a comment, then click outside the comment text
box. Point to the cell to view the comment.
move or copy, position the pointer over any border of the selected cell(s), then
drag to the destination cells. To copy, old down <Ctrl> key while dragging.
Formatting
• To Format Text: Use the commands in the Font group on the Home tab, or
• To Adjust Column Width: Drag the right border of the column header.
• To Format Values: Use the commands in the Number group on the Home
• To Adjust Row Height: Drag the bottom border of the row header. Double-
click the Dialog Box Launcher in the Font group to open the Font dialog box.
tab, or click the Dialog Box Launcher in the Number group to open the
Format Cells dialog box.
• To Copy Formatting with the Format Painter: Select the cell(s) with the
formatting you want to copy and click the
Format Painter button in the
Clipboard group on the Home tab. Then, select the cell(s) you want to apply
the copied formatting to.
Double-click the border to AutoFit the row according to its contents.
•
•
•
• To Change Cell Alignment: Select the cell(s) and click the appropriate
alignment button ( Align Left,
Alignment group on the Home tab.
Center,
Align Right) in the
•
click the border to AutoFit the row according to its contents.
To Add Cell Borders: Select the cell(s), click the Border button list arrow in
the Font group on the Home tab, and select a border type.
To Add Cell Shading: Select the cell(s), click the Fill Color button list arrow
in the Font group on the Home tab, and select a fill color.
To Apply a Document Theme: Click the Page Layout tab on the Ribbon,
click the Themes button in the Themes group, and select a theme from the
gallery.
To Insert a Header or Footer: Click the Insert tab on the Ribbon and click
the Header & Footer button in the Text group. Enter header text.
Formulas and Functions
Workbook Management
• To Total a Cell Range: Click the cell where you want to insert the total and
• To Add a New Worksheet: Click the Insert Worksheet tab next to the sheet
•
•
•
•
click the Sum button in the Editing group on the Home tab. Verify the selected
cell range and click the Sum button again.
To Enter a Formula: Select the cell where you want to insert the formula,
press <=>, and enter the formula using values, cell references, operators, and
functions. Press <Enter> when you’re finished.
To Insert a Function: Select the cell where you want to enter the function
and click the
Insert Function button on the Formula Bar.
To Reference a Cell in a Formula: Type the cell reference (for example, B5)
in the formula or click the cell you want to reference.
To Create an Absolute Cell Reference: Precede the cell references with a $
sign or press <F4> after selecting a cell range to make it absolute.
• To Use Several Operators or Cell Ranges: Enclose the part of a formula
tabs at the bottom of the program screen.
• To Delete a Worksheet: Select the sheet want to delete, click the Delete
•
•
•
•
you want to calculate first in parentheses.
•
Charts
• To Create a Chart: Select the cell range that contains the data you want to
chart and click the Insert tab on the Ribbon. Click a chart type button in the
Charts group and select the chart you want to use from the list.
•
button in the Cells group on the Home tab, and select Delete Sheet. Or, rightclick the sheet tab and select Delete from the contextual menu.
To Rename a Worksheet: Double-click the sheet tab, enter a new name for
the worksheet, and press <Enter>.
To Split a Window: Drag either the vertical or horizontal split bar (located
near the scroll bars) onto the worksheet.
To Freeze Panes: Place the cell pointer where you want to freeze the
window, click the View tab on the Ribbon, click the Freeze Panes button in
the Window group, and select an option from the list.
To Select a Print Area: Select the cell range you want to print, click the Page
Layout tab on the Ribbon, click the Print Area button in the Page Setup
group, and select Set Print Area.
To Adjust Page Margins, Orientation, Size, and Breaks: Click the Page
Layout tab on the Ribbon and use the commands in the Page Layout group,
or click the Dialog Box Launcher in the Page Setup group to open the Page
Setup dialog box.
To Protect or Share a Workbook: Click the Review tab on the Ribbon and
use the commands in the Changes group.
Interactive Online Learning ü Courseware ü Online Learning ü Skills Assessments © 2012 CustomGuide cheatsheet.customguide.com | Phone 888.903.2432 Microsoft®
Excel 2010
Free Cheat Sheets!
Visit: cheatsheet.customguide.com
Quick Reference Card
The Excel 2010 Screen
Quick Access Toolbar
Keyboard Shortcuts
Title bar
Formula Bar
Close button
General
File tab
Ribbon
Name
box
Columns
Active cell
Rows
Navigation:
Scroll
bars
Worksheet tabs
View buttons
Move Between Cells
Zoom slider
The Fundamentals
• The File tab menu and Backstage view contain commands
for working with a program’s files, such as Open, Save,
Close, New, and Print.
• To Create a New Workbook: Click
the File tab and select New, and
click Create, or press <Ctrl> + <N>.
• To Open a Workbook: Click the File
tab and select Open, or press
<Ctrl> + <O>.
• To Save a Workbook: Click the
Save button on the Quick Access
Toolbar, or press <Ctrl> + <S>.
• To Preview and Print a Workbook:
Click the File tab and select Print, or
press <Ctrl> + <P>.
• To Undo: Click the
Undo button
on the Quick Access Toolbar, or
press <Ctrl> + <Z>.
• To Redo or Repeat: Click the
Redo button on the Quick Access
Toolbar, or press <Ctrl> + <Y>.
• To Close a Workbook: Click the
Close button, or press <Ctrl> +
<W>.
• To Get Help: Press <F1> to open
the Help window. Type your question
and press <Enter>.
• Cell addresses: Cells are referenced by
addresses made from their column letter
and row number, such as cell A1, A2, B1,
B2, etc. You can find the address of a cell
by looking at the Name Box.
• To Select a Cell: Click a cell or use the
keyboard arrow keys to select it.
• To Select a Cell Range: Click and drag to
select a range of cells. Or, press and hold
down the <Shift> key while using the
<arrow keys> to move the mouse
pointer to the last cell of the range.
• To Select an Entire Worksheet: Click the
Select All button where column and row
headings meet. Or, press <Ctrl> + <A>.
• To Minimize the Ribbon: Click the
Minimize Ribbon button on the Ribbon.
Or, press <Ctrl> + <F1>. Or, right-click a
tab and select Minimize Ribbon from the
contextual menu.
• To Change Program Settings: Click the
File tab and select Options.
• To Use Zoom: Click and drag the zoom
slider to the left or right. Or, click the
Zoom Out and Zoom In buttons on
the slider.
• To Change Views: Click a View button in
the status bar. Or, click the View tab and
select a view.
Interactive Online Learning
9 Courseware Open a Workbook
<Ctrl> + <O>
Create New
<Ctrl> + <N>
Save
<Ctrl> + <S>
Preview and Print
<Ctrl> + <P>
Close a Workbook
<Ctrl> + <W>
Help
<F1>
Run Spelling Check
<F7>
Calculate worksheets <F9>
Create an absolute,
<F4>
normal, or mixed reference
9 Online Learning 9 Skills Assessments
Right One Cell
Left One Cell
Down One Cell
Up One Cell
Down One Screen
Up One Screen
To Cell A1
To Last Cell
Go To Dialog Box
<↑>, <↓>,
<←>, <→>
<Tab>
<Shift> + <Tab>
<Enter>
<Shift> + <Enter>
<Page Down>
<Page Up>
<Ctrl> + <Home>
<Ctrl> + <End>
<F5>
Editing
Cut
Copy
Paste
Undo
Redo
Find
Replace
Select All
Edit active cell
Clear cell contents
<Ctrl> + <X>
<Ctrl> + <C>
<Ctrl> + <V>
<Ctrl> + <Z>
<Ctrl> + <Y>
<Ctrl> + <F>
<Ctrl> + <H>
<Ctrl> + <A>
<F2>
<Delete>
Formatting
Bold
<Ctrl> + <B>
Italics
<Ctrl> + <I>
Underline
<Ctrl> + <U>
Open Format Cells
Dialog Box
<Ctrl> + <Shift>
+ <F>
Select All
<Ctrl> + <A>
Select entire row
<Shift> + <Space>
Select entire column <Ctrl> + <Space>
Hide selected rows
<Ctrl> + <9>
Hide selected
columns
<Ctrl> + <0>
© 2012 CustomGuide cheatsheet.customguide.com | Phone 888.903.2432 Editing
Formatting
• To Edit a Cell’s Contents: Select the cell and click the Formula Bar, or
double-click the cell. Edit the cell contents and press <Enter>.
• To Format Text: Use the commands in the Font group on the Home tab, or
click the Dialog Box Launcher in the Font group to open the Format Cells
dialog box.
• To Clear a Cell’s Contents: Select the cell(s) and press the <Delete> key.
• To Cut or Copy Data: Select cell(s) and click the
in the Clipboard group on the Home tab.
Cut or
Copy button
• To Paste Data: Place the insertion point where you want to paste and click
the Paste button in the Clipboard group on the Home tab.
• To Preview an Item Before Pasting: Place the insertion point where you
want to paste, click the Paste button list arrow in the Clipboard group on the
Home tab, and select a preview option to view the item.
• To Paste Special: Select the destination cell(s), click the Paste button list
arrow in the Clipboard group on the Home tab, and select Paste Special.
Select an option and click OK.
• To Copy Using Auto Fill: Point to the fill handle at the bottom-right corner of
the selected cell(s), then drag to the destination cell(s).
• To Complete a Series Using AutoFill: Select the cells that define the series.
Click and drag the fill handle to complete the series.
• To Move or Copy Cells Using Drag and Drop: Select the cell(s) you want to
move or copy, position the pointer over any border of the selected cell(s), then
drag to the destination cells. To copy, hold down <Ctrl> key while dragging.
• To Insert a Column or Row: Right-click to the right of the column, or below
the row you want to insert. Select Insert from the contextual menu, or click the
Insert button in the Cells group on the Home tab.
• To Delete a Column or Row: Select the row or column heading(s). Rightclick and select Delete from the contextual menu, or click the Delete button in
the Cells group on the Home tab.
• To Insert a Comment: Select the cell where you want to insert a comment
and click the Review tab on the Ribbon. Click the New Comment button in
the Comments group. Type a comment and click outside the comment box.
• To Copy Formatting with the Format Painter: Select the cell(s) with the
formatting you want to copy and click the
Format Painter button in the
Clipboard group on the Home tab. Then, select the cell(s) you want to apply
the copied formatting to.
• To Apply a Cell Style: Select the cell(s) you want to apply a cell style to.
Click the Cell Styles button in the Styles group of the Home tab on the
Ribbon and select a style from the gallery.
• To Format a Cell Range as a Table: Select the cells you want to apply table
formatting to. Click the Format as Table button in the Styles group of the
Home tab on the Ribbon and select a table format from the gallery.
• To Apply a Document Theme: Click the Page Layout tab on the Ribbon,
click the Themes button in the Themes group, and select a theme from the
gallery.
• To Apply Conditional Formatting: Select the cells to which you want to
apply conditional formatting. Click the Conditional Formatting button in the
Styles group of the Home tab. Select the formatting scheme you wish to use,
then set the conditions in the dialog box.
• To Adjust Column Width or Row Height: Drag the right border of the
column header, or the bottom border of the row header. Double-click the
border to AutoFit the column or row according to its contents.
Workbook Management
• To Insert a New Worksheet: Click the Insert Worksheet tab next to the
sheet tabs at the bottom of the program screen. Or, press <Shift> + <F11>.
• To Delete a Worksheet: Select the sheet want to delete, click the Delete
Formulas and Functions
• To Total a Cell Range: Click the cell where you want to insert the total and
click the Sum button in the Editing group on the Home tab. Verify the selected
cell range and click the Sum button again.
• To Enter a Formula: Select the cell where you want to insert the formula.
Type = and enter the formula using values, cell references, operators, and
functions. Press <Enter> when you’re finished.
• To Insert a Function: Select the cell where you want to enter the function
and click the
• To Format Values: Use the commands in the Number group on the Home
tab, or click the Dialog Box Launcher in the Number group to open the
Format Cells dialog box.
Insert Function button on the Formula Bar.
• To Reference a Cell in a Formula: Type the cell reference (for example, B5)
in the formula or click the cell you want to reference.
• To Create an Absolute Cell Reference: Precede the cell references with a $
sign or press <F4> after selecting cell(s) to make it absolute.
• To Use Several Operators or Cell Ranges: Enclose the part of a formula
you want to calculate first in parentheses.
Charts
• To Create a Chart: Select the cell range that contains the data you want to
chart and click the Insert tab on the Ribbon. Click a chart type button in the
Charts group and select the chart you want to use from the list.
• To Insert a Sparkline: Select the cell range that contains the data you want to
chart and click the Insert tab on the Ribbon. Select the sparkline you want to
insert from the Sparkline group. Select the cell or cell range where you want to
add the sparkline and click OK.
button in the Cells group on the Home tab, and select Delete Sheet. Or, rightclick the sheet tab and select Delete from the contextual menu.
• To Rename a Worksheet: Double-click the sheet tab, enter a new name for
the worksheet, and press <Enter>.
• To Change a Worksheet’s Tab Color: Right-click the sheet tab, select Tab
Color, and choose the color you want to apply.
• To Move or Copy a Worksheet: Click and drag a tab to move a worksheet.
Hold down the <Ctrl> key while clicking and dragging to copy the worksheet.
• To Split a Window: Drag either the vertical or horizontal split bar (located
near the scroll bars) onto the worksheet.
• To Freeze Panes: Place the cell pointer where you want to freeze the
window, click the View tab on the Ribbon, click the Freeze Panes button in
the Window group, and select an option from the list.
• To Select a Print Area: Select the cell range you want to print, click the Page
Layout tab on the Ribbon, click the Print Area button in the Page Setup
group, and select Set Print Area.
• To Adjust Page Margins, Orientation, Size, and Breaks: Click the Page
Layout tab on the Ribbon and use the commands in the Page Setup group,
or click the Dialog Box Launcher in the Page Setup group to open the Page
Setup dialog box.
• To Protect or Share a Workbook: Click the Review tab on the Ribbon and
use the commands in the Changes group.
• To Recover Autosaved Versions: Click the File tab on the Ribbon and
select Info. Select an autosaved version from the Versions list. Or, click the
Manage Versions button and select Recover Draft Versions.
Interactive Online Learning 9 Courseware 9 Online Learning 9 Skills Assessments
© 2012 CustomGuide cheatsheet.customguide.com | Phone 888.903.2432 Microsoft®
PowerPoint 2007
Free Cheat Sheets!
Visit: cheatsheet.customguide.com
Quick Reference Card
PowerPoint 2007 Screen
Quick Access Toolbar
Shortcuts
General
Close button
Title bar
Office
Button
Ribbon
Slides
tab
Outline
tab
Slide
pane
Notes
pane
View buttons
Status bar
Zoom slider
The Fundamentals
Open a Presentation
<Ctrl> + <O>
Create New
<Ctrl> + <N>
Save a Presentation
<Ctrl> + <S>
Print a Presentation
<Ctrl> + <P>
Close a Presentation
<Ctrl> + <W>
Insert a New Slide
<Ctrl> + <M>
Help
<F1>
Editing
Cut
<Ctrl> + <X>
Copy
<Ctrl> + <C>
Paste
<Ctrl> + <V>
Undo
<Ctrl> + <Z>
Redo or Repeat
<Ctrl> + <Y>
Find
<Ctrl> + <F>
Replace
<Ctrl> + <H>
Select All
<Ctrl> + <A>
Navigation—Go To:
The Next Slide
<Spacebar>
The Office Button, located in the upper left-hand corner of
the program window, replaces the File menu found in
previous versions of Microsoft PowerPoint. The Office Button
menu contains basic file management commands, including
New, Open, Save, Print and Close.
• To Create a New Presentation: Click the
Office Button, select New, and click
Create, or press <Ctrl> + <N>.
• To Open a Presentation: Click the
Office Button and select Open, or press
<Ctrl> + <O>.
The Previous Slide <Backspace>
Office Button
• To Save a Presentation: Click the
Slide Show Delivery
•
•
•
•
Save button on the Quick Access
Toolbar, or press <Ctrl> + <S>.
To Save a Presentation with a Different
Name: Click the Office Button, select
Save As, and enter a new name for the
presentation.
To Preview a Presentation: Click the
Office Button, point to the Print list
arrow, and select Print Preview.
To Print a Presentation: Click the Office
Button and select Print, or press <Ctrl>
+ <P>.
To Undo: Click the
Undo button on
the Quick Access Toolbar or press <Ctrl>
The First Slide
<Ctrl> + <Home>
The Last Slide
<Ctrl> + <End>
End Slide Show
<Esc>
Jump to Slide
<Slide #> +
<Enter>
Toggle Screen Black
<B>
Toggle Screen White
<W>
Pause Show
<S>
Show/Hide Pointer
<A>
Change Arrow to Pen <Ctrl> + <P>
Change Pen to Arrow <Ctrl> + <A>
Erase Doodles
<E>
+ <Z>.
• To Close a Presentation: Click the
Office Button and select Close, or press
<Ctrl> + <W>.
• To Get Help: Press <F1> to open the
Help window. Type your question and
press <Enter>.
• To Exit PowerPoint: Click the Office
Button and click Exit PowerPoint.
Interactive Online Learning ü Courseware ü Online Learning ü Skills Assessments Formatting
Bold
<Ctrl> + <B>
Italics
<Ctrl> + <I>
Align Left
<Ctrl> + <L>
Center
<Ctrl> + <E>
Justify
<Ctrl> + <J>
© 2012 CustomGuide cheatsheet.customguide.com | Phone 888.903.2432 Formatting
Dialog Box Launcher
• To Cut or Copy Text: Select the text you want to cut or copy and click the
Cut or
Copy button in the Clipboard group on the Home tab.
• To Paste Text: Place the insertion point where you want to paste and click
•
•
•
•
the
Paste button in the Clipboard group on the Home tab.
To Format Selected Text: Use the commands in the Font group on the
Home tab, or click the Dialog Box Launcher in the Font group to open the
Font dialog box.
To Copy Formatting with the Format Painter: Select the text with the
formatting you want to copy and click the
Format Painter button in the
Clipboard group on the Home tab. Then, select the text you want to apply
the copied formatting to.
To Change Paragraph Alignment: Select the paragraph(s) and click the
appropriate alignment button (
Align Left,
Center,
Align Right,
or
Justify) in the Paragraph group on the Home tab.
To Create a Bulleted or Numbered List: Select the paragraphs you want
to bullet or number and click the
Bullets or
Numbering button in
the Paragraph group on the Home tab.
The Outline Pane
• To Apply a Document Theme (called design templates in previous versions
•
•
•
•
•
• To Insert a Clip Art Graphic: Click the Insert tab on the Ribbon and click the
•
•
The Outline tab focuses on the
content of the presentation rather
than its appearance. Use this tab
when you want to adjust the textual
structure of a presentation or add
large amounts of text to it.
•
•
•
Delivery, Transitions and Animation
• To Add a Slide Transition: Navigate to the slide you want to add a
•
•
•
of PowerPoint): Click the Design tab on the Ribbon, click the More button in
the Themes group, and select a theme from the gallery.
To Change the Slide Background: Click the Design tab on the Ribbon,
click the Background Styles button in the Background group, and select a
background.
To View the Slide Master: Click the View tab on the Ribbon, click the Slide
Master button in the Presentation Views group, and click the Slide Master or
the appropriate Layout Master in the Outline pane.
To Change Paragraph Line Spacing: Select the paragraph(s), click the
Line Spacing button in the Paragraph group on the Home tab, and
select an option from the list.
To Insert a Header or Footer: Click the Insert tab on the Ribbon and click
the Header & Footer button in the Text group. Select the option(s) that you
want and click Apply or Apply to All.
To Correct a Spelling Error: Right-click the error and select a correction
from the contextual menu. Or, press <F7> to run the Spell Checker.
Drawing and Graphics
The Slides tab contains a
thumbnail image of every slide in
the presentation; simply click a
thumbnail to jump to that slide.
You can also rearrange, add, or
delete slides here.
•
Group
transition to. Click the Animations tab on the Ribbon, click the More button
in the Transition to This Slide group, and select a transition effect.
To Add an Animation Effect to an Object: Select the object that you want
to animate, click the Animations tab on the Ribbon, and click the Custom
Animation button in the Animations group. Click the Add Effect button,
select a category, and select the effect you want to use.
To Present a Slide Show: Click the Slide Show button on the status bar.
To Use the Pen: In Slide Show view, press <Ctrl> + <P> and then draw on
the screen. Press <Ctrl> + <A> to switch back to the arrow pointer. Press
<E> to erase your doodles.
To Add Slide Timings: Click the Slide Show tab on the Ribbon and click
the Rehearse Timings button in the Set Up group. Navigate through the
presentation, pausing on each slide for the amount of time you wish to
display it during your show. Click Yes to save your timings.
•
Clip Art button in the Illustrations group. Type the name of what you’re
looking for in the “Search for” box and click Go.
To Insert a Picture: Click the Insert tab on the Ribbon and click the Picture
button in the Illustrations group. Find the picture you want to insert and click
Insert.
To Draw a Shape: Click the Insert tab on the Ribbon, click the Shapes
button in the Shapes group, and select the shape you want to insert. Then,
click where you want to draw the shape and drag until the shape reaches the
desired size. Hold down the <Shift> key while you drag to draw a perfectly
proportioned shape or straight line.
To Format an Object: Double-click the object and use the commands located
on the Format tab.
To Move an Object: Click the object and drag it to a new location. Release
the mouse button when you’re finished.
To Resize an Object: Click the object to select it, click and drag one of its
sizing handles ( ), and release the mouse button when the object reaches
the desired size. Hold down the <Shift> key while dragging to maintain the
object’s proportions while resizing it.
To Delete an Object: Select the object and press the <Delete> key.
View buttons
Normal view: This is
the default view in
PowerPoint 2007.
Normal view includes
the Outline pane, Slide
pane, and Notes pane
Interactive Online Learning ü Courseware ü Online Learning ü Skills Assessments Slide Sorter view:
Displays all the slides in
the presentation as
thumbnails (tiny images).
Use Slide Sorter view
when you want to
rearrange the order of
slides or add transition
effects between slides.
Slide Show view:
Displays the
presentation as an
electronic slide show.
Whenever you deliver a
presentation in front of
an audience, Slide Show
view is definitely the
view you want to use.
© 2012 CustomGuide cheatsheet.customguide.com| Phone 888.903.2432 Microsoft®
PowerPoint 2010
Free Cheat Sheets!
Visit: cheatsheet.customguide.com
Quick Reference Card
PowerPoint 2010 Screen
Keyboard Shortcuts
General
Close button
Title bar
Quick Access Toolbar
Ribbon
Slides
tab
Outline
tab
Slide
pane
Notes
pane
Status bar
View buttons Zoom slider
Open a Presentation
<Ctrl> + <O>
Create New
<Ctrl> + <N>
Save a Presentation
<Ctrl> + <S>
Print a Presentation
<Ctrl> + <P>
Close a Presentation
<Ctrl> + <W>
Insert a New Slide
<Ctrl> + <M>
Help
<F1>
Editing
Cut
<Ctrl> + <X>
Copy
<Ctrl> + <C>
Paste
<Ctrl> + <V>
Undo
<Ctrl> + <Z>
Redo or Repeat
<Ctrl> + <Y>
Find
<Ctrl> + <F>
Replace
<Ctrl> + <H>
Select All
<Ctrl> + <A>
The Fundamentals
Slides
Navigation—Go To:
• The File tab menu and Backstage view contain
• To Insert a New Slide: Click the Home tab
The Next Slide
commands for working with a program’s files,
including New, Open, Save, Print and Close.
•
• To Create a New Presentation:
•
•
•
•
•
•
•
Click the File tab, click New, and click •
Create. Or, press <Ctrl> + <N>.
To Open a Presentation: Click the
•
File tab and click Open, or press
<Ctrl> + <O>.
To Save a Presentation: Click the
Save button on the Quick Access
•
Toolbar, or press <Ctrl> + <S>.
To Save a Presentation with a
Different Name: Click the File tab,
click Save As, enter a new name for
•
the presentation, and click Save.
To Preview and Print a
Presentation: Click the File tab and
click Print, or press <Ctrl> + <P>.
To Close a Presentation: Click the
•
File tab and click Close, or press
<Ctrl> + <W>.
To Get Help: Press <F1> to open the
Help window. Type your question and
press <Enter>.
•
To Exit PowerPoint: Click the File
tab and click Exit.
and click New Slide in the Slides group, or
press <Ctrl> + <M>.
To Change the Slide Layout: Click the Home
tab, click the Layout button in the Slides
group, and select a layout.
To Return a Slide to its Default Settings:
Click the Home tab and click the Reset button
in the Slides group.
To Apply a Document Theme: Click the
Design tab on the Ribbon, click the More
button in the Themes group, and select a
theme from the gallery.
To Change the Slide Background: Click the
Design tab on the Ribbon, click the
Background Styles button in the Background
group, and select a background.
To View the Slide Master: Click the View tab
on the Ribbon, click the Slide Master button in
the Master Views group, and click the Slide
Master or the appropriate Layout Master in
the Outline pane.
To Insert a Header or Footer: Click the Insert
tab on the Ribbon and click the Header &
Footer button in the Text group. Select the
option(s) that you want and click Apply or
Apply to All.
To Add a Section: Click the Home tab on the
Ribbon, click the Section button in the Slides
group, and click Add Section.
Interactive Online Learning ü Courseware ü Online Learning ü Skills Assessments <Spacebar>
The Previous Slide <Backspace>
Slide Show Delivery
Begin Slide Show
<F5>
Resume Slide Show
<Shift> +
<F5>
End Slide Show
<Esc>
Jump to Slide
<Slide #> +
<Enter>
Toggle Screen Black
<B>
Toggle Screen White
<W>
Pause Show
<S>
Show/Hide Pointer
<A>
Change Arrow to Pen <Ctrl> + <P>
Change Pen to Arrow <Ctrl> + <A>
Erase Doodles
<E>
Formatting
Bold
<Ctrl> + <B>
Italics
<Ctrl> + <I>
Align Left
<Ctrl> + <L>
Center
<Ctrl> + <E>
Justify
<Ctrl> + <J>
© 2012 CustomGuide cheatsheet.customguide.com | Phone 888.903.2432 xX
Formatting
Images, Multimedia, and Objects
• To Cut or Copy Text: Select the text you want to cut or copy and click the
• To Insert a Picture: Click the Insert tab on the Ribbon and click the Picture
Cut or
Copy button in the Clipboard group on the Home tab.
• To Paste Text: Place the insertion point where you want to paste and click
the
Paste button in the Clipboard group on the Home tab.
• To Format Selected Text: Use the commands in the Font group on the
Home tab, or click the Dialog Box Launcher in the Font group to open the
Font dialog box.
• To Copy Formatting with the Format Painter: Select the text with the
formatting you want to copy and click the
Format Painter button in the
Clipboard group on the Home tab. Then, select the text you want to apply the
copied formatting to.
• To Change Paragraph Alignment: Select the paragraph(s) and click the
appropriate alignment button ( Align Left,
Center,
Align Right,
or
Justify) in the Paragraph group on the Home tab.
• To Create a Bulleted or Numbered List: Select the paragraphs you want to
•
•
•
•
•
bullet or number and click the
Bullets or
Numbering button in the
Paragraph group on the Home tab.
• To Change Paragraph Line Spacing: Select the paragraph(s), click the
Line Spacing button in the Paragraph group on the Home tab, and
select an option from the list.
• To Correct a Spelling Error: Right-click the error and select a correction
from the contextual menu. Or, press <F7> to run the Spell Checker.
The Outline Pane
•
•
•
The Outline tab
focuses on the
content of the
presentation. Use
this tab when you •
want to adjust the
textual structure Transitions and Animation Effects
or add large
• To Add a Slide Transition: Navigate to the slide you want to add a transition
amounts of text.
to. Click the Transitions tab on the Ribbon, click the More button in the
Transition to This Slide group, and select a transition effect.
• To Add an Animation Effect to an Object: Select the object that you want to
animate, click the Animations tab on the Ribbon. Click the More button in
the Animation group, and select an animation effect.
• To Copy Animation Effects from One Object to Another: Select the object
with the animation effect you want to copy, click the Animations tab on the
Normal view: This is the default view in
Ribbon, and click the Animation Painter button in the Advanced Animation
PowerPoint 2010. Normal view includes the
group. Then, click the object you want to apply the copied animation effect to.
Outline pane, Slide pane, and Notes pane.
The Slides tab
contains a
thumbnail image of
every slide in the
presentation; click a
thumbnail to jump to
that slide. You can
also rearrange, add,
or delete slides
here.
Views
•
button in the Images group. Find the picture you want to insert and click
Insert.
To Insert a Clip Art Graphic: Click the Insert tab on the Ribbon and click the
Clip Art button in the Images group. Type the name of what you’re looking for
in the “Search for” box and click Go.
To Insert a Video file: Click the Insert tab on the Ribbon and click the Video
button in the Media group. Find the video you want to insert and click Insert.
To Insert a Video from the Web: Click the Insert tab on the Ribbon, click the
Video button list arrow in the Media group, and select Video from Web Site.
Paste the video’s Embed code into the Insert Video from Web Site dialog box
and click Insert.
To Insert an Audio clip: Click the Insert tab on the Ribbon, click the Audio
button list arrow in the Media group, and select Audio from File. Find the
audio clip that you want to insert and click Insert.
To Draw a Shape: Click the Insert tab on the Ribbon, click the Shapes
button in the Illustrations group, and select the shape you want to insert.
Then, click where you want to draw the shape and drag until the shape
reaches the desired size. Hold down the <Shift> key while you drag to draw a
perfectly proportioned shape or straight line.
To Insert SmartArt: Click the Insert tab on the Ribbon and click the
SmartArt button in the Illustrations group. Select the SmartArt you want to
insert and click OK.
To Format an Object: Double-click the object and use the commands located
on the Format tab.
To Move an Object: Click the object and drag it to a new location. Release
the mouse button when you’re finished.
To Resize an Object: Click the object to select it, click and drag one of its
sizing handles ( ), and release the mouse button when the object reaches
the desired size. Hold down the <Shift> key while dragging to maintain the
object’s proportions while resizing it.
To Delete an Object: Select the object and press the <Delete> key.
Slide Sorter view: Displays all the slides
in the presentation as thumbnails (tiny images).
Use Slide Sorter view when you want to
rearrange the order of slides or add transition
effects between slides.
Reading View: Similar to Slide Show
view, it displays the presentation in a window
with simple controls, making it easy to review.
Slide Show view: Displays the
presentation as an electronic slide show.
Whenever you deliver a presentation in front of
an audience, Slide Show view is definitely the
view you want to use.
Slide Show Delivery
• To Present a Slide Show: Click the Slide Show button on the status bar, or
press <F5>.
• To Use the Laser Pointer: In Slide Show view, press and hold down the
<Ctrl> key while clicking and holding the left mouse button.
• To Use the Pen: In Slide Show view, press <Ctrl> + <P> and then draw on the
screen. Press <Ctrl> + <A> to switch back to the arrow pointer. Press <E> to
erase your doodles.
• To Advance to the Next Slide: Press <Spacebar>. Or, click the left mouse
button.
• To Go Back to the Previous Slide: Press <Backspace> or <Page Up>.
• To Add Slide Timings: Click the Slide Show tab on the Ribbon and click the
Rehearse Timings button in the Set Up group. Navigate through the
presentation, pausing on each slide for the amount of time you wish to display it
during your show. Click Yes to save your timings.
• To End a Slide Show: Press <Esc>.
Interactive Online Learning ü Courseware ü Online Learning ü Skills Assessments © 2012 CustomGuide cheatsheet.customguide.com| Phone 888.903.2432 ®
Microsoft
Outlook Web Access 2003
Quick Reference Guide
The Navigation Pane
The Outlook Web Access 2003 Login Screen
Located to the left of the main
window
Login Options:
Client:
Premium - gives you the full new OWA
interface
Basic client provides a cut-down version
with fewer features. The Basic client is
somewhat faster due to it offering fewer
features, which will help those still using
slower dial-up connections to their OWA
mailbox.
Security:
The Public or shared computer
option is for those situations where you
are accessing OWA from a non-trusted
network, such as an Internet cafe or
other public area. Timeout is 15
minutes by default.
Login Procedures
Example, if your userID is Jones1234
Login as follows:
Domain\user name:
Password:
Access to your inbox
Allows you to view and schedule
appointments, events, and meetings.
Use to store and keep track of addresses,
numbers, and e-mail addresses.
Use to organize to-do lists by priority,
track task progress, and delegate tasks
Enables you to view and access public
folders
Use to create e-mail delivery rules
The Private computer option assumes
you are accessing OWA from a trusted
computer, such as a computer within
your office, or your home. Timeout is
24 hours by default.
corp\Jones1234
your network password
Use to configure Outlook Web Access
Options such as Out of Office, Spell
Check, Junk-Mail etc.
Inbox: Managing Your Mail
A horizontal splitter bar
located between the folder list
and the buttons allows you to collapse the buttons into a button tray:
To Resend a Message: Open the Sent Items folder. Double-click the
message and select Forward
To Flag a Message for Follow-Up: Right-click the message and
select Follow Up from the shortcut menu.
Inbox – Messages
To Access the Inbox: Click the Inbox pane
pane.
in the Navigation
Inbox Toolbar To see all of your Inbox Messages Click on the Page buttons
at the top right side of the screen.
To Change the Current View: Select the
select the desired view.
down arrow and
To Check for New Messages: Click the
Check for New Messages on the Inbox
toolbar, or press <F5>.
To Open a Message: Click the message you want to read.
To Open an Attachment: Click the attachment link at the top of the message screen.
To Reply to the Message Sender: Click the message, click the
Send button
type your reply, and click the
To Reply to All Message Recipients: Click the message, click the
Send button.
All button, type your reply, and click the
Reply button,
Reply to
Forward button, enter
To Forward a Message: Click the message, click the
the e-mail address(es) in the To: box, enter additional comments in the text box, and
Send button
click the
https://www.mattelgateway.com
To Clear a Flagged Message: Right-click the message and select
Clear Flag from the shortcut menu.
To Delete a Message: Select the message and press the
delete
button.
To Create a Message:
New button or press <Ctrl> + <N>. Enter the eClick the
To button to
mail address(es) in the To: box, or click the
Cc: button and enter the
use the address book. Click the
e-mail address(es) for whom you want to send a copy of the
message. Enter the subject of the message in the Subject box. Enter
Send
the text of your message in the text box. Click the
button.
Options button on
To select Message Options: Click the
the toolbar in the Message window to specify:
o
The importance level of the message.
o
The sensitivity level of the message.
o
Request a delivery receipt of the message.
o
Request a read receipt for this message
Add
To Attach a File: Create a new message, click the
Attachment button on the toolbar in the Message window, Click
Browse and select the file you want to send, and click Attach
Bcc:
To Send a Blind Carbon Copy (Bcc): Click the
button and enter the e-mail address(es) for whom you want to send a
blind copy of the message.
®
Microsoft
Outlook Web Access 2003
Quick Reference Guide
Folders
To Display/Hide the Folder List: Click the
Up arrow button at the top of the Navigation pane to toggle the display.
To Create a New Folder: Click the location where you want a new folder, click the New button, select Folder.
To Move an Item to a Different Folder: Select the item, click the
Move/Copy button, select the destination folder and select the Move button.
Calendar
Contacts
Calendar
Contacts
To View the Calendar: Click the Calendar pane
Navigation pane.
To View Your Contacts: Click the Contacts pane
on the
in the Navigation pane.
Calendar Toolbar -
Contact Toolbar -
To Change Views: Select a Calendar View Button
toolbar and select the desired view.
To Schedule an Appointment: Click the
from the
New button or press
To Edit a Contact: Double-click the contact.
New button or press <Ctrl> + <N>.
To Schedule a Recurring Appointment: Select
To Create a New Contact: Click the
<Ctrl> + <N>.
New Button, select the
Recurrence button from the button toolbar.
To Schedule a Meeting Request: Click the
Appointment window, select
names.
New button for a new
Invite Attendees, type or search for the
To Schedule an All Day Event: Select
window, click the All day event check box.
New button for a new Appointment
To Delete a Contact: Select the contact and press the
button.
delete
To Change Views: Select the down arrow on the menu
and select the desired view.
To view the entire contact list, you will need to scroll using the page
buttons
at the top right side
of the screen.
To Reschedule an Item: Double-click the meeting, appointment, or event, make your
changes and click the Save and Close button.
Tasks
Other Tasks
Tasks
Distribution Lists
To View Your Task List: Click the
Navigation Pane.
Tasks pane on the
Tasks Toolbar To Create a New Task: Click the
New button, or press <Ctrl> + <N>,
To Complete a Task: Check the task’s
check box.
To Create a Distribution List: Click the
New button list
Distribution List. Click Find Names, enter
arrow and select
information into the fields and click Find, Select a member from the
and repeat for each
list and click on Add recipient to….
name to be added. Click Close and click Save and Close.
To Delete a Distribution List: Select Contacts in the left folder pane,
select the list and click the Delete button.
To Delete a Task: Select the task and press the <Delete> key or press the
button.
To Create a Recurring Task: Double-click the task and click the
delete
To Create a Signature: Select Options from the menu on the lower
left pane, click the Edit Signature Button, create or modify the
signature and click Save and Close and click Save and Close.
Recurrence button on the toolbar.
Public Folders and Out of Office
To access public folders: Click the
the Navigation Pane
Creating a Rule
Public Folders pane on
To set Out of Office Assistant and other settings: Click the
Options pane on the Navigation Pane to set Out of Office Notifications, Messaging,
Reading Pane and Junk E-Mail Options
https://www.mattelgateway.com
To Use the Rules Wizard:
Make sure that you’re in the Inbox. Select the
rules
button from lower left button bar. From the Rules window, click the
New button. Define the rule, in the When a Message Arrives section.
In the Then section, define what action you want for the messages.
Click the Save and Close button to complete your rule.
IBM®
Lotus Notes 8
Free Cheat Sheets!
Visit: cheatsheet.customguide.com
Quick Reference Card
The Lotus Notes 8 Program Screen
6
5
Miniview: Displays additional information
in the Mail and Calendar applications.
Navigator: Displays the views and folders
for the currently open application.
Switcher Menu Button: Allows you to
quickly switch between applications.
Toolbar: Contains buttons for the common
commands in the currently open application.
Open Button: Displays the Open List,
which contains links to applications,
documents, bookmarks, and more.
Menu Bar: Displays a list of menus that
you use to give commands to Notes.
Window Tabs: Use these tabs to
manage and switch between open
applications and documents.
Action Bar: Contains buttons for common
tasks in the currently open view.
Sidebar: Provides quick access to
applications.
View Pane: Displays contents of the
current view.
Preview Pane: Displays a preview of the
selected item or document.
Status Bar: Displays information about
the active menu.
7
4
8
3
9
10
2
11
1
12
Mail Management
The Action Bar in the Mail application
Forward
Reply
New
Reply to All
• To Open the Mail Application: Click the
Open button and select Mail from the list.
• Message Indicators:
Message has not been read.
Message has been read.
File is attached to the message.
This message is marked as urgent—you better
look at it fast!
• To Open a Message: Double-click the
message in the Inbox.
• To Create and Send a Message: Click the
New button on the Action Bar or press <Ctrl> +
<M>. Enter the e-mail address(es) in the To field
or click the To shortcut to select the addresses
from a directory/contact list. Type your message
and click the Send button on the Action Bar.
• To Reply to the Message Sender: Select
or open the message and click the Reply button
on the Action Bar.
• To Reply to All Message Recipients:
Select or open the message and click the Reply
to All button on the Action Bar.
• To Forward a Message: Select or open the
message and click the Forward button on the
Action Bar.
Follow Up
Move to
Folder
More: Click here to
display a list of other
actions you can perform.
Move to
Trash
Show: Click here to
change how the
Inbox is displayed.
• To Attach a File to a Message: Click the
Attach File button on the Action Bar, find and
select the file you want to attach, and click Create.
• To Open an Attachment: Open the message
and double-click the attachment, or select the
message in the Inbox and double-click the
attachment in the Preview Pane.
• To Set Delivery Options for a Message:
Create a new message and click the Delivery
Options button on the Action Bar. Specify the
appropriate options in the dialog box, and click OK
when you’re finished.
• To Delete a Message: Select the message
you want to delete and press the <Delete> key or
select Edit → Delete from the menu.
• To Retrieve a Message: Click the Trash
folder in the Navigator, select the message you want
to retrieve, and click Restore on the Action Bar.
• To Close a Message: Click the Close button
on the window tab or select File → Close from
the menu.
• To Flag a Message for Follow-up: Select
or open the message and click the Follow Up
button on the Action Bar.
Interactive Online Learning
9 Courseware General Commands
9 Online Learning 9 Skills Assessments
• To Open an Application: Click the
Open button and select an application from
the list, or click the Switcher Menu button in
the Navigator and select an application.
• To Close an Application: Select File →
Close from the menu or click the Close
button on the application’s window tab.
• To Dock the Open List to the Lefthand Side of the Program Window:
Select View → Dock the Open List from
the menu.
• To Switch Between Open
Applications: Click the window tab for
the application you want to display.
• To View Window Thumbnails: Click the
Show Thumbnails button to the right of the
Open button or press <Ctrl> + <Shift> +
<T>.
• To Display/Hide the Preview Pane:
Select View → Preview Pane → Show
Preview from the menu, or click the arrow
button on the Preview Pane’s top border.
• To Get Help: Select Help → Help
Contents from the menu or press <F1>.
© 2012 CustomGuide cheatsheet.customguide.com | Phone 888.903.2432 Mail Management, cont’d
Calendar
• To Sort Messages: In the Inbox, click the column heading that you want to
sort by.
• To Save a Message as a Draft: Click the Save As Draft button on the Action
Bar. To open a saved message, click the Drafts folder in the Navigator and doubleclick the message.
• To Create a Signature: Select Actions → More → Preferences from the
menu, click the Mail tab, and then click the Signature tab. Type the text that you
want to appear in your signature in the Use text field, specify any other options, and
click OK.
• To Insert a Signature: In the body area of the message, click where you want to
insert the signature. Click the More button on the Action Bar, select Insert
Signature from the menu, and select the appropriate option(s). Click OK.
• To Recall a Message: Click the Sent Items folder in the Navigator and select
the message that you want to recall. Click the Recall Message button on the Action
Bar, select the recipients for which you want to recall the message and any other
options as necessary. Click OK and, if another dialog box appears, click OK again.
• To Enable Out-of-Office Notification: Select Actions → More → Out
of Office from the menu. Specify your leaving and returning dates, the subject text,
and any additional text and options and click the Enable and Close button on the
Action Bar when you’re finished. Click OK.
• To Open the Calendar: Click the Open button and select
Calendar from the list.
• To Change Calendar Views: Expand the Views folder in
the Navigator and select a view from the list. (To expand the Views
folder, click it.)
• To Jump to a Specific Date: Select View → Go to Date
from the menu, enter or select the date you want to jump to, and
click OK.
• To Create a New Calendar Entry: Click the New button list
arrow on the Action Bar and select the type of entry you want to
create. Enter a description of the entry in the Subject field, specify a
start and end date and time, and click the Save and Close
button when you’re finished.
• To Schedule a Recurring Entry: Create a new calendar
entry following the instructions above. Then, click the Repeat
shortcut, specify when the entry should recur, click OK, and click
Save and Close.
• To Create a Meeting Invitation: Click the New button
list arrow on the Action Bar and select Meeting from the list.
Enter a description of the meeting in the Subject field, specify a start
and end date and time, and specify the invitees in the Required,
Optional, and FYI fields. Click the Save and Send
Invitations button on the Action Bar when you’re finished.
• To Respond to a Meeting Invitation: In your Inbox,
double-click the meeting invitation you want to respond to. Click the
appropriate button on the Action Bar and follow the prompts.
• To Check Responses to a Meeting Invitation: Open the
meeting you want to track and click the Invitee Status tab near
the bottom of the meeting invitation.
• To Print a Message: Open the message you want to print, and select File →
Print from the menu. Specify the appropriate options in the Print dialog box, and click
OK to begin printing.
Contacts
• To Open Contacts: Click the Open button and select Contacts from the list.
• To Change Views: In the Navigator, select the view you want to use.
• To Create a New Contact: Click the New button on the Action Bar, enter the
desired information in the appropriate fields, and click the Save and Close button
when you’re finished.
• To Create a Contact Group: Click the Groups folder in the Navigator and click
the New button on the Action Bar. Enter a name for the group, specify group members
(or click the Members shortcut to select members from your Contacts List), and click
the Save & Close button when you’re finished.
• To Edit a Contact: Select the contact you want to edit and click the Edit button on
the Action Bar. Make your changes and click the Save and Close button when
you’re finished.
• To Find a Contact: Click the Browse for Contact button on the Action Bar.
Select the directory or list you want to search, then type the name of the contact you
want to find in the Find names starting with field. Select the contact and click
Details to view the contact’s information.
• To Delete a Contact: Select the contact and press <Delete>.
To Do List
• To Open the To Do List: Click the Open button and select To Do from the list.
• To Change Views: In the Navigator, select the view you want to use.
• To Create a New To Do Item: Click the New button on the Action Bar. Enter a
description for the to do item in the Subject field and enter the due and start by dates.
Click the Save and Close button on the Action Bar
• To Create a Recurring To Do Item: Create a new to do item following the
instructions above. Then, click the Repeat shortcut, specify when the item should
recur, click OK, and click Save and Close.
• To Create a Group To Do Item: Click the New button on the Action Bar, type a
short description of the item in the Subject field and select Others in the Assign to
field. Specify the assignees in the Required, Optional, and/or FYI fields and click
the Save and Send Assignments button on the Action Bar.
• To Mark a To Do Item as Complete: Select the item and click the Mark
as Complete button on the Action Bar.
• To Reschedule a Calendar Entry: Click and drag the item
to a new date and/or time, or double-click the item to open it and
make changes manually.
• To Delete a Calendar Entry: Select the entry and press
<Delete>.
• To Print the Calendar: Select File Print from the menu,
select Print calendar under What to Print, and click the Calendar
style list arrow and select the print style you want to use. Under
Print Range, specify the date or date range you want to print, and
click OK to begin printing.
Click here to
jump to the
current day.
Click a date
to jump to
that date.
The date
picker
Click a folder
to expand it.
Click on a view
to select it.
The
folder
list
• To Delete a To Do Item: Select the item and press <Delete>.
Interactive Online Learning
9 Courseware 9 Online Learning 9 Skills Assessments
© 2012 CustomGuide cheatsheet.customguide.com | Phone 888.903.2432 Microsoft®
Internet Explorer 7
Free Cheat Sheets!
Visit: cheatsheet.customguide.com
Quick Reference Card
Internet Explorer 7 Window
Title Bar
Keystroke Shortcuts
New Tab button
Web Page tab
Address Bar
General
Instant Search box
Favorites
buttons
Command
Bar
Vertical
Scroll Box
Hyperlink
Vertical
Scroll Bar
Horizontal
Scroll Bar
Status Bar
Horizontal Scroll Box
The Fundamentals
• A web address is also called a Uniform Resource
Locator (URL) and it is made up of several parts:
http:// This stands for Hypertext Transfer Protocol,
the set of rules for exchanging files on the World
Wide Web.
Domain name: The unique name that identifies an
Internet site. Domain names have two or more
parts separated by dots. For example www.askedi.com or www.bcbsks.com.
• To Open a Web Page: Click the Address
Bar and type the address of the Web page. Or,
press <Ctrl> + <L> and enter the address.
• To Open a Hyperlink: Click the hyperlink on
the Web page.
• To Open a Hyperlink in a New Tab: Press
and hold <Ctrl> and click the hyperlink on the
Web page.
• To Refresh a Web Page: Click the
Refresh button on the Address Bar, or press
<F5>.
• To Stop Downloading a Page: Click the
Stop button on the Address Bar, or press
<Esc>.
• To Go Back to a Page: Click the Back
button or press <Alt> + <←>. Or, click the
Recent Pages button and select the page.
• To Go Forward a Page: Click the Forward
button or press <Alt> + <→>. Or click the
Recent Pages button and select the page.
• To Print a Web Page: Click the
Print
button on the Command Bar, or press <Ctrl> +
<P>.
<Ctrl> + <F>
Open new window
<Ctrl> + <N>
Print a Web page
<Ctrl> + <P>
Select all items
<Ctrl> + <A>
Zoom in
<Ctrl> + <+>
Zoom out
<Ctrl> + < - >
Full Screen Mode
<F11>
Help
<F1>
Navigation—Go To
Cycle through items <Tab>
on a web page
Up One Screen
<Page Up>
Down One Screen
<Page Down>
Home page
<Alt> + <Home>
Refresh page
<F5>
Stop download
<Esc>
Go forward
<Ctrl> + < → >
Go backward
<Ctrl> + < ← >
Tabs
• To Print Preview: Click the
Print button
list arrow on the Command Bar and select Print
Preview from the list.
Open a New Tab
<Ctrl> + <T>
Close Tab or Window
<Ctrl> + <W>
• To Search the Web: Click in the Instant
Search box or press <Ctrl> + <E>. Type your
search word or term and press <Enter>. Press
<Alt> + <Enter> to view results in a new tab.
Open link in new tab
(background)
<Ctrl> + <click>
Open link in new tab
(foreground)
<Ctrl> + <Shift>
+ <click>
• To Change the Search Box Provider:
Click the list arrow on the right side of the Instant
Search box and select a new search provider.
Open Quick Tab view
<Ctrl> + <Q>
Switch to next tab
<Ctrl> + <Tab>
• To Add a Search Provider: Click the list
arrow on the right side of the Instant Search box,
select Find More Providers and follow
instructions.
Switch to previous tab <Ctrl> + <Shift>
+ <Tab>
Navigation—Address Bar
• To Use AutoComplete in the Address
Bar: Start typing the URL of the page you want to
open. A list of previously typed addresses appears
below the Address Bar. Use the down arrows or the
mouse to select an address from the list and press
<Enter>.
Select Address Bar
<Alt> + <D>
View list of entered
addresses
<F4>
Select Instant Search
Box
<Ctrl> + <E>
• To View the Menu Bar: Click the Tools
button on the Command Bar and select Menu
Bar. Or, right-click the Command Bar or Favorites
buttons and select Menu Bar from the contextual
menu. When the Menu Bar appears, you can issue
commands using the menus as with previous
versions of Internet Explorer.
Add page to Favorites <Ctrl> + <D>
Interactive Online Learning ü Courseware Find
ü Online Learning ü Skills Assessments Open dialog box
<Ctrl> + <L>
Add “www.” and “.com” <Ctrl> + <Enter>
to beginning and end
of text in Address bar
© 2012 CustomGuide cheatsheet.customguide.com | Phone 888.903.2432 Command Bar
Tabs
Quick Tabs
button
Web page tab
Tab Close button
Home
page
RSS Feed
New Tab
button
Tab List
Tools
Print
Page
commands
Help
• Tabs allow you to view multiple Web pages in one browser window. Other
benefits include the ability to open links in a background tab while reading a
page, and saving and opening multiple pages at once. For example, you can
have several pages as your home page, with each page in its own tab.
• To Go to the Home Page: The home page(s) appear when Internet
Explorer is launched. Click the Home Page button on the Command Bar.
Or, press <Alt> + <M>. If more than one Web site is set as the home page,
click the Home Page button list arrow and select a site from the list.
• To Open a New Tab: Press <Ctrl> + <T>. Or, click the New Tab
button to the right of the last tab.
• To Add or Change the Home Page: Make sure the Web site you
want to use is open in the browser. Click the Home page button list arrow
and select Add or Change Home Page. Select an option from the
dialog box and click Yes.
• To Open a Link in a New Tab: Press and hold the <Ctrl> key and
click the link you want to open. Or, click the middle mouse button (the
mouse wheel) on a link.
• To Open Search Results in a New Tab: Press <Alt> + <Enter>
from the Address Bar or Search box to open search results in a new tab.
• To Remove a Home Page: Click the Home Page button list arrow
and point to Remove. Select the page you want to remove as home page
from the list an option from the dialog box and click Yes. Select Remove
All to open Internet Explorer to a blank page.
• To Open Quick Tabs View: Click the
press <Ctrl> + <Q>.
• To Get Help: Press <F1> to open the Help task pane, type your question
in normal English, and click the Search button.
Quick Tabs button or
• To Close a Tab: Click the
Tab Close button on the tab. Or, press
<Ctrl> + <W>.Or, click a tab with the middle mouse button (the mouse
wheel).
• To Close All Tabs: Press <Alt> + <F4>.
• To Save an Image: Right-click the image and select Save Picture As
from the contextual menu.
• To Use an Image as Desktop Wallpaper: Right-click the image and
select Set as Background from the contextual menu.
• To Close All Other Tabs: Press <Ctrl> + <Alt> + <F4>.
• To Copy an Image: Right-click the image and select Copy from the
contextual menu.
• To Switch Between Tabs: Press <Ctrl> + <Tab> to move to the
next tab. Press <Ctrl> + <Shift> + <Tab> to move to the previous tab.
Or, click the Tab List button and select a tab from the list.
• To Increase Text Size: Click the Tools button on the Command Bar,
point to Text Size and select a text size from the list.
Favorites and History
• To View and Open Favorites: Click the Favorites Center button
and click the Favorites button, or press <Ctrl> + <I>. Click a favorite to
open it in the current tab. Click the arrow button to the right of a favorite to
open it in a new tab.
• To View Internet Explorer in Full Screen: Click the Page button
on the Command Bar and select Full Screen. Or, press <F11>.
Security
• To Add a Favorite: Open the page you want to add as a favorite. Click
the Add to Favorites button or press <Ctrl> + <D>.
• Information Bar: The Information bar displays information about security,
downloads, blocked pop-up windows, and other security alerts. When
activated, it appears at the top of a Web page. When the Information bar
appears, click it to view more information about the message or to take action.
For example, to allow a pop-up window or install an add-in from the Web site.
• To Add Tab Group to Favorites: Click the Add to Favorites
button and select Add Tab Group to Favorites from the list. Enter a
name for the group and click OK.
• Phishing Filter: Phishing web sites impersonate other sites in an attempt
to trick you into revealing personal or financial information. The Phishing
Filter protects you from phishing attacks, online fraud, and other security risks.
• To Organize Favorites: Click the Add to Favorites button and
select Organize Favorites.
• Pop-up Blocker: Some Web sites use pop-up windows as a way to
advertise, or to download malware on your computer. This feature lets you
limit or block most pop-up windows.
• To Subscribe to an RSS Feed: Open the page from which you want
to access feeds. (If a feed is available on the page, the Feeds button on the
Command Bar is orange.) Click the View feeds on this page button or
press <Alt> + <J>. Click the Subscribe to this feed link. (If you have
Outlook 2007, the RSS feed will also be added to Outlook.)
• To View RSS Feeds: Click the Favorites Center button and click
the View Feeds button. Or press <Ctrl> + <J>. Click a feed to view
entries in the current tab.
• To View History: Click the Favorites Center button and click the
History button. Click a favorite to open it in the current tab. Click the list
arrow on the History button to change how history is viewed.
• To Clear History: Click the Tools button on the Command Bar and
select Delete Browsing History. Click the Delete history button.
Search Tips
• The World Wide Web is a vast source of information. Here are a few tips to
help find the information you want:
• Search terms: To find lots of information on a topic, enter a single search
term, such as Hawaii. Add terms to narrow results, such as vacation Hawaii.
Phrases: To find an exact phrase or name, enclose the phrase in quotations,
such as “the road less traveled” or “Abraham Lincoln".
Using common terms: Common words or single digits and single letters are
sometimes excluded from a search because they can slow down a search. If
a common word or character is essential to the results, put a + before the
term, such as Star Wars Episode +I.
Interactive Online Learning ü Courseware ü Online Learning ü Skills Assessments © 2012 CustomGuide cheatsheet.customguide.com | Phone 888.903.2432 Coborn’s Intranet
Quick Reference Guide for Content Providers
08/13/2013
Table of Contents
Accessing the Intranet ............................................................................................................... 1
Navigating the Homepage.......................................................................................................... 2
Setting up My Profile ................................................................................................................. 5
Posting Company News and Location News on the Homepage................................................. 6
Fresh Idea Center ....................................................................................................................... 9
Image Center ........................................................................................................................... 10
Accessing the Intranet
Go to www.cobornsinc.com, and click
.
Sign In
User Name: 6-digit Employee ID
(You can get this from a paystub or from
your manager)
Password: Birth date (MMDDYYYY)
Click
Initial Sign In Questions
Login User ID
You can change your login ID to anything you wish (i.e.
name, e-mail address, etc.).
Note: you will not be able to change your log-in ID again in
the future; however, your 6-digit employee ID will continue
to work.
Password
You must select a new password that contains at least:
•
•
•
•
8 characters
1 upper case letter
1 lower case letter
1 number
Confirm your new password by re-entering it in the box
below.
Security questions
Select one security question from each of the two
drop-down menus and enter the answer in the box below
the question. The questions will be used to verify your
identity in the event that you forget your password.
1
Sign-up to receive alerts
You can enter your e-mail address and mobile number to
receive alerts about urgent or time-sensitive news from
your manager or the company. E-mail and mobile alerts
can be enabled or disabled at any time in the future.
1. Enter and verify e-mail address
2. Enter 10-digit mobile phone number
(xxx-xxx-xxxx). Select mobile carrier.
3. Click inside the checkbox indicating that you have
read and understand the Messaging Terms and
Agreements.
Click
to enter the Intranet.
Navigating the Homepage
2
Home
Click
at anytime to return to the homepage.
Hover your mouse over
to display a drop-down
menu with direct links to Coborn’s Ink, My Location News,
Leadership Messages, and Company News.
Human Resources
Click or hover your mouse over
to
access your profile, online pay stub, benefits information,
employment opportunities, policies, and more.
WFM/Schedule
Hover your mouse over
and click
to access WFM.
Managers who use the WFM Supervisor Portal should click
.
3
eForms
Click
to access a variety of company forms.
Search
Type a search word(s) (location, employee’s name, news
topic, etc.) in the search box and click
.
Alerts
Urgent or time sensitive news from the company or your
location manager will appear at the top of the screen.
Click
to read an entire alert. The alert will
disappear from your homepage after it has been read.
Click
to view past alerts.
4
News
Click an article’s title or Read More> to read a full article.
Click
to see past articles.
My Location News
Your location manager will post news about your location
such as upcoming store events, weather updates, and
more.
Company News
Will display companywide news such as store openings,
leadership announcements, and more.
Coborn’s Ink
Click View/Download Issue to download the most recent
edition of the Coborn’s Ink newsletter.
Click
to view and download past editions.
Setting up My Profile
Click
on the Human Resources drop-down
menu to change your account settings and view or edit
your profile.
5
Account Settings
Use the Account Settings link to change your password or
security questions; add or delete contact information; and
change or remove your profile picture. Additional links
below Account Settings allow you to edit your Notification
Options and About Me information.
Upload a profile picture
To upload or change your profile picture:
1. Click Change Picture
2. Click
1.
3. Navigate to the image file and double-click the file
4. Select
Posting Company News and Location News on the Homepage
Creating new posts
1. To post location news, select
the
drop-down menu.
To post Company News, select
the
drop-down menu and click
the top right corner.
from
from
in
6
2.
2. Enter a title for your post
3. Enter text in the text field and edit using the formatting
tools. Some common tools include:
Makes selected text Bold [B], Italic [I]
or underlined [U]
Click on the black triangle to the right
of the “T” to change the font color.
Text Field
Click on the black triangle to the right
to change the font size.
Increase or decrease how far the text
is indented from the left.
Align text to the left, center, or right of
the text field.
Insert a numbered or bulleted list.
Click to spell check the contents of
your post.
4. Click
Clicking
saves the post you have created but
does not post it for employees to view. A post must be
activated (see next step) for employees to see it.
7
Activating posts
The screen will refresh after you click
.
1. Click inside the “Is Active” box beneath the title.
2. To activate the post without any alerts, click
. To activate an alert, skip to the
next step.
Note: Once a post has been activated, it CANNOT be
de-activated. It can only be edited or deleted.
Posting Alerts
Prior to activating a new post, you will have the option of
sending it as an alert to employee mobile phones and
e-mail addresses.
Alerts are urgent, time sensitive communications that meet
the following criteria:
• Require immediate employee action, compliance,
or understanding
• Apply to more than 50 percent of location
employees
1. Uncheck the
options.
box to reveal the alert
2. Select where you would like the alerts sent.
• Intranet homepage
• Employee e-mail addresses
• Employee mobile phones as an SMS text message
3. Click
the alerts.
to activate the post and send
8
Editing posts
Posts can be edited before and after they are activated.
1. Click the article’s title on the homepage or select it
from the archive section.
2. Click
to open the editing tools.
3. Make any necessary changes and click
save the changes and re-post the article.
Uploading images or files
1. Create and activate the new post
to
2. Click
3. Navigate to the files location
and double-click the file name
4. Click
Deleting posts
1. Click the article’s title on the homepage or select it from
the archive section.
2. Click
to open the editing tools.
3. Click
to delete the post.
Fresh Idea Center
To enter the Collaboration section, click
on the navigation bar.
9
Post a new message
1. Type inside the box below What’s on your mind?
2. Use the “Share With” drop-down menu to select who
you want to share the post with. You can prevent people
who are below your level in the organization from viewing
it, but you cannot prevent people who are above your
level in the organization from viewing your posts.
Type message here
3. Click
.
Responding to a message
1. Type inside the “Post a comment” box below their
post.
2. Click
.
Deleting a post
To delete one of your own posts, click on the X in the top
right corner of the post.
Image Center
The Intranet Photo Gallery allows managers across the company to upload, share and comment on photos that capture
best practices for marketing, merchandising, driving sales, customer engagement, and more. Employees are also able to
view and comment on images.
Note: You will receive e-mail notifications when employees comment on images you uploaded or commented on. Go to
Human Resources > My Profile > Edit Notification Settings to enable/disable email notifications.
Accessing the Image Center
After loggin into the Intranet, click
Home drop-down menu.
on the
10
Viewing Galleries/Images
Click on an image to open the gallery.
To add comments to a gallery, type in the
and click
box
.
Click on an image in the gallery to open the gallery
slideshow.
Click
or
Next (or use the left and right arrow
keys) to view the pictures in the gallery.
Type a comment in the
comment on the image.
Click
box and click
to
or pres Esc to close the slide show.
Uploading Images
Click on the gallery you want to upload the images to.
11
1. Click
2. Click
3. Navigate to the file location and
click on the image you want to upload
OR
Hold down the CTRL key and click multiple files
4. Click
on the file navigation screen
5. Click
Editing Images
Open the gallery you uploaded the image to and click on
the image you want to edit.
Note: Please only edit images you have uploaded.
1. Click
.
2. Type the name of the image in the top box.
3. Type a description of the image in the bottom box.
4. Click
.
12
Deleting Images
Open the gallery you uploaded the image to and click on
the image you want to delete.
Note: Please only delete images you have uploaded.
1. Click
2. Click
.
.
13
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