(TA) User Guide - NHDOE Smarter Balanced Assessment Portal

(TA) User Guide - NHDOE Smarter Balanced Assessment Portal
New Hampshire Smarter
Balanced Online Testing
System
Test Administrator User Guide
2014-2015
Published April 9, 2015
Prepared by the American Institutes for Research®
© New England Assessment Consortium, 2015
Descriptions of the operation of the Test Information Distribution Engine, Test Delivery System,
and related systems are property of the American Institutes for Research (AIR) and are used
with the permission of AIR.
Table of Contents
Introduction to the User Guide .................................................................................................................. 1
Organization of the User Guide ................................................................................................................ 1
Document Conventions ............................................................................................................................ 1
Intended Audience .................................................................................................................................... 2
Additional Resources ................................................................................................................................ 2
Overview of the New Hampshire Online Testing System ....................................................................... 3
Description of the New Hampshire Online Testing System Sites............................................................. 3
User Roles and System Requirements .................................................................................................... 3
General Rules of Online Testing .............................................................................................................. 4
Basic Test Navigation Rules ................................................................................................................ 4
Pause Rules ......................................................................................................................................... 4
Test Timeout Rules .............................................................................................................................. 4
Test Opportunity Expiration Rules ........................................................................................................ 4
Accessing the Test Administration Sites ................................................................................................. 5
About Usernames and Passwords ........................................................................................................... 6
Switching Between New Hampshire Smarter Balanced Applications ...................................................... 7
Overview of the Test Administration Sites ............................................................................................... 8
TA Site Layout .......................................................................................................................................... 8
Student Lookup: Quick Search and Advanced Search .......................................................................... 10
Alert Messages ....................................................................................................................................... 12
Printing Session Information ................................................................................................................... 12
Administering Online Tests ..................................................................................................................... 13
Starting a Test Session........................................................................................................................... 13
Approving Students for Testing .............................................................................................................. 14
Monitoring Students’ Testing Progress ................................................................................................... 16
Student Statuses During Testing ........................................................................................................ 17
Refreshing the Test Session Table .................................................................................................... 17
Pausing a Student’s Test.................................................................................................................... 17
Stopping a Test Session ......................................................................................................................... 18
Logging Out of a Test Session ............................................................................................................... 18
Accidentally Closing the Browser Window ......................................................................................... 18
Signing in to the Student Testing Site .................................................................................................... 19
Step 1—Signing In .................................................................................................................................. 19
Step 2—Verifying Student Information ................................................................................................... 21
Step 3—Selecting a Test ........................................................................................................................ 22
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New Hampshire Online Testing System
Table of Contents
Step 4—Verifying Test Information ......................................................................................................... 23
Step 5a—Text-to-Speech Check ............................................................................................................ 24
Step 5b—Sound Check for Tests with Listening Items .......................................................................... 25
Troubleshooting Audio Issues ............................................................................................................ 25
Step 6—Viewing Test Instructions and Starting the Test ....................................................................... 26
Overview of the Student Testing Site ..................................................................................................... 27
Test Layout ............................................................................................................................................. 27
Test Tools ............................................................................................................................................... 28
Global and Context Menus ................................................................................................................. 31
Global Menu ................................................................................................................................... 31
Context Menus ............................................................................................................................... 31
Using Test Tools ................................................................................................................................. 33
American Sign Language Video Tool ............................................................................................ 33
Expand/Collapse Passage Tool ..................................................................................................... 33
Mark Items for Review ................................................................................................................... 34
Masking Tool .................................................................................................................................. 34
Print-on-Demand Tool .................................................................................................................... 35
TTS (Speak) Tool ........................................................................................................................... 36
Proceeding through a Test....................................................................................................................... 37
Answering Test Items ............................................................................................................................. 37
Pausing Tests ......................................................................................................................................... 37
Reviewing Items in a Test....................................................................................................................... 38
Reaching the End of a Segment ............................................................................................................. 38
Submitting a Test .................................................................................................................................... 39
Reaching the End of a Test ................................................................................................................ 39
End Test Page .................................................................................................................................... 40
Your Results Page .............................................................................................................................. 40
Appendix A. About the Secure Browser ................................................................................................. 41
Accessing the Student Testing Site on Tablets ...................................................................................... 41
Closing the Student Testing Site on Tablets ...................................................................................... 42
Additional Measures for Securing the Test Environment ....................................................................... 43
Close External User Applications ....................................................................................................... 43
Avoid Testing with Dual Monitors ....................................................................................................... 43
Troubleshooting ...................................................................................................................................... 43
Forbidden Application Detection ........................................................................................................ 43
Resolving Secure Browser Error Messages ....................................................................................... 43
Secure Browser Not Detected ....................................................................................................... 43
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New Hampshire Online Testing System
Table of Contents
Unable to Establish a Connection with the Test Delivery System ................................................. 44
Environment Is Not Secure ............................................................................................................ 44
Secure Browser Force-Quit Commands................................................................................................. 44
Appendix B. Text Response Items Formatting Toolbar ........................................................................ 46
Spell Check ............................................................................................................................................. 47
Special Characters ................................................................................................................................. 47
Appendix C. Keyboard Navigation for Students .................................................................................... 48
Login Pages and In-Test Pop-ups .......................................................................................................... 48
Global Menu ........................................................................................................................................... 48
Context Menus ........................................................................................................................................ 48
Keyboard Commands for Test Navigation and Test Tools ................................................................ 49
Keyboard Commands for Items with Add Point or Add Line Tool ...................................................... 51
Appendix D. Transferring a Test Session between Devices ................................................................ 52
Appendix E. User Support........................................................................................................................ 53
Appendix F. Change Log .......................................................................................................................... 54
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New Hampshire Online Testing System
Table of Figures
Table of Figures
Figure 1. State Assessment Program Portal User Cards ............................................................................. 5
Figure 2. Card for TA Interface ..................................................................................................................... 5
Figure 3. State Assessment Program Portal User Cards ............................................................................. 5
Figure 4. Cards for TA Training Site ............................................................................................................. 6
Figure 5. SSO Drop-Down List in TA Interface ............................................................................................. 7
Figure 6. TA Site Layout ............................................................................................................................... 8
Figure 7. Student Lookup: Quick Search .................................................................................................... 10
Figure 8. Student Lookup: Advanced Search ............................................................................................. 11
Figure 9. Sample Alert Message ................................................................................................................. 12
Figure 10. Sample Past Alert Message ...................................................................................................... 12
Figure 11. Test Selection Box ..................................................................................................................... 13
Figure 12. Students Awaiting Approval ....................................................................................................... 14
Figure 13. Sample Approvals and Student Test Settings Page.................................................................. 14
Figure 14. Sample Test Settings Page for a Selected Student .................................................................. 15
Figure 15. Reason for Denial Pop-Up Window ........................................................................................... 15
Figure 16. Stop Session Button .................................................................................................................. 18
Figure 17. Student Testing Site Login Page ............................................................................................... 19
Figure 19. Is This You? Page ..................................................................................................................... 21
Figure 20. Your Tests Page ........................................................................................................................ 22
Figure 21. Is This Your Test? Page ............................................................................................................ 23
Figure 22. Text-to-Speech Check Page ...................................................................................................... 24
Figure 23. Sound Check Page for Tests with Listening Items .................................................................... 25
Figure 24. Test Instructions and Help Page................................................................................................ 26
Figure 25. Test Layout ................................................................................................................................ 27
Figure 26. Sample Test Page ..................................................................................................................... 28
Figure 27. Sample Global Menu ................................................................................................................. 31
Figure 28. Sample Context Menu for Items ................................................................................................ 31
Figure 29. Sample Context Menu for Answer Options ............................................................................... 31
Figure 30. Passage Context Menu with ASL .............................................................................................. 33
Figure 31. Sample ASL Video in Test ......................................................................................................... 33
Figure 32. Expand/Collapse Passage Button ............................................................................................. 33
Figure 33. Sample Item Context Menu with Mark for Review ..................................................................... 34
Figure 34. Masking: Preview Area .............................................................................................................. 34
Figure 35. Masking: Masked Area .............................................................................................................. 34
Figure 36. Print Options in Global Menu ..................................................................................................... 35
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New Hampshire Online Testing System
Table of Figures
Figure 37. Print Item in Context Menu ........................................................................................................ 35
Figure 38. Print Request Submitted Message ............................................................................................ 35
Figure 39. Print Request Preview (TA Interface) ........................................................................................ 35
Figure 40. Speak Tool Options for Items .................................................................................................... 36
Figure 41. Sample End Segment Page ...................................................................................................... 38
Figure 42. Sample Item Page with End Test Button ................................................................................... 39
Figure 43. End Test Page ........................................................................................................................... 40
Figure 44. Sample Your Results Page for Training Tests .......................................................................... 40
Figure 45. Text Response Item with Formatting Toolbar ............................................................................ 46
Figure 46. Spell Check Sample .................................................................................................................. 47
Figure 47. Special Characters Window ....................................................................................................... 47
Figure 48. Sample Item with Point and Line Tools ..................................................................................... 51
Figure 49. Enter Active Session ID Window ............................................................................................... 52
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New Hampshire Online Testing System
List of Tables
List of Tables
Table 1. Key Symbols and Elements ............................................................................................................ 1
Table 2. TA Site Features Quick Reference ................................................................................................. 9
Table 3. Columns in the Students in Your Test Session Table .................................................................. 16
Table 4. Statuses that Appear Chronologically While Testing .................................................................... 17
Table 5. Other Test Statuses ...................................................................................................................... 17
Table 6. Test Tools in the Online Testing System ...................................................................................... 28
Table 7. Description of Formatting Tools .................................................................................................... 46
Table 8. Keyboard Commands for Login Pages and Pop-Up Windows ..................................................... 48
Table 9. Keyboard Commands for Test Navigation .................................................................................... 49
Table 10. Keyboard Navigation for Test Tools............................................................................................ 50
vii
Introduction to the User Guide
This user guide supports Test Administrators (TAs) who manage testing for students
participating in the New Hampshire Smarter Balanced tests and practice tests.
Organization of the User Guide

Overview of the New Hampshire Online Testing System provides an overview of online
testing, available assessments, and general test rules.

Accessing the Test Administration Sites explains how to log in to TA sites.

Overview of the Test Administration Sites describes the overall layout of the TA sites and
highlights the important tasks and functions.

Administering Online Tests outlines the process for creating a test session, approving
students for testing, and pausing tests.

Signing in to the Student Testing Site explains how students log in to a test session.

Overview of the Test Administration Sites describes the overall layout of an online test, as
well as the functions and tools available to students.

Proceeding through a Test explains how students complete tests.

The Appendices provide additional information about keyboard shortcuts, transferring test
sessions, and user support.
Document Conventions
Table 1 describes the conventions appearing in this guide.
Table 1. Key Symbols and Elements
Element
Description
Alert: This symbol accompanies important information regarding a task that may cause
minor errors.
Note: This symbol accompanies additional information or instructions of which users
must take note.
Policy: This symbol accompanies information regarding test administration policies.
Warning: This symbol accompanies important information regarding actions that may
cause fatal errors.
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New Hampshire Online Testing System
Introduction to the User Guide
Intended Audience
This user guide is intended for Test Administrators responsible for proctoring tests with the
New Hampshire Online Testing System. To use this system, you should be familiar with using a
web browser to retrieve data and with filling out web forms. You should also be familiar with
printing documents and adjusting computer audio settings. If you or your students use
Chromebooks, iPads, or other tablets for testing, then you should be familiar with these devices
as well.
Additional Resources
The following publications provide additional information:

For policies and procedures that govern secure and valid test administration, refer to the
Test Administration Manual.

For information about which operating systems and browsers are supported, refer to the
System Requirements document

For information about student and user management, rosters, and appeals, refer to the
TIDE User Guide.

For information about scoring hand-scored items for the interim tests, refer to the Teacher
Hand Scoring User Guide.

For information about network and Internet requirements, general peripheral and software
requirements, and configuring text-to-speech settings, see the Technical Specifications
Manual for Online Testing.

For information about installing secure browsers, refer to the Secure Browser Installation
Manual.

For information about supported hardware and software for Braille testing, as well as
information about configuring JAWS, refer to the Braille Requirements and Testing Manual.
The above resources are available on the New Hampshire Smarter Balanced portal
(NH.portal.airast.org).
2
Overview of the New Hampshire Online Testing
System
The New Hampshire Online Testing System delivers New Hampshire’s Smarter Balanced online
tests. The following sections describe highlights of online testing in general and New
Hampshire Online Testing System in particular.
Description of the New Hampshire Online Testing System Sites
The New Hampshire Online Testing System consists of practice sites and operational testing
sites. The practice sites function identically to the operational testing sites.

Practice Sites
o TA Training Site: Allows TAs to practice administering practice tests
o Student Training Site: Allows students to practice taking tests online and using test
tools.

Operational Testing Sites
o TA Interface: Allows TAs to administer the operational tests.
o Student Testing Site: Allows students to take the operational tests.
User Roles and System Requirements
Access to the practice and operational testing sites depends on your user role and browser.

TAs can use any supported web browser to access either the TA Training Site or the TA
Interface.

Students, TAs, and parents can use a supported web browser or secure browser to access
the Student Training Site as guests. Students can also sign in to a practice test session
created by a TA.

Students use a secure browser to access the Student Testing Site.
For information about supported operating systems and browsers, refer to the System
Requirements for Online Testing document, which is available on the New Hampshire Smarter
Balanced Portal (NH.portal.airast.org).
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New Hampshire Online Testing System
Overview of the New Hampshire Online Testing System
General Rules of Online Testing
The following sections describe the rules for administering online tests.
Basic Test Navigation Rules

Students may mark items for review and return to those items and change their answers, if
necessary.

Students submit the test after they finish answering all questions.
Pause Rules
TAs and students can pause a test in order to temporarily log the student out from the test
session. Students are not permitted to review or change answers after their test is paused for
more than 20 minutes, even if they marked item for review. The only exception to this rule is if
a student pauses the test before answering all of the questions on the current page.
These pause rules apply regardless of whether the student or the TA pauses the test or a
technical issue logs the student out.
Test Timeout Rules
A warning message displays after 20 minutes of test inactivity. If students do not click OK within
30 seconds after this message appears, they are logged out. This timeout automatically pauses
the test.
Test Opportunity Expiration Rules
Opportunities refer to the number of times a student can take a test within a range of dates
when the test is available in the New Hampshire Online Testing System. Tests may have one
opportunity or multiple. A student’s test opportunity remains active until the student submits
the test or until the test opportunity expires.
Warning: Once a test opportunity expires, the student cannot complete or review the test.
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New Hampshire Online Testing System
Accessing the Test Administration Sites
Accessing the Test Administration Sites
This section describes how to access the TA sites.
To access the TA Interface
Figure 1. New Hampshire Smarter Balanced
Portal User Cards
1. Navigate to the New Hampshire Smarter
Balanced Portal (NH.portal.airast.org).
2. Select your user role.
Figure 2. Card for TA Interface
3. Select Test Administration. The login page
appears.
4. Enter your username and password in the
respective text fields.
5.
Click Log In. The TA Interface appears.
To access the TA Training Site
Figure 3. New Hampshire Smarter Balanced
Portal User Cards
1. Navigate to the New Hampshire Smarter
Balanced Portal (NH.portal.airast.org).
2. Select your user role.
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New Hampshire Online Testing System
Accessing the Test Administration Sites
Figure 4. Cards for TA Training Site
3. Select TA Practice & Training Site.
4. The login page appears.
5. Enter your username and password in the
respective text fields.
6. Click Log In. The TA Training Site appears.
About Usernames and Passwords
Your username is the e-mail address associated with your account in the Test Information
Distribution Engine (TIDE).
Note: Important Information Regarding Your Passwords
If you are a user who was recently added to TIDE, you should receive an e-mail that contains a
temporary password and a link to log in to New Hampshire Smarter Balanced systems. You
must log in with your temporary password within thirty days of receiving the email in order to
activate your account. You must update your password and select and answer a security
question.
Did your first temporary password expire?
If you did not log in within thirty days of receiving the first password email and activate your
account, you must contact the New Hampshire Smarter Balanced Help Desk. You can only
reset your password after you select a security question and answer. The New Hampshire
Smarter Balanced Help Desk will send you a new email with a different temporary password.
Did you forget your password?
If you forgot your password, you can reset it. Click the Forgot Your Password? button on the
Single Sign On page and then enter your email address in the Email Address field. You will
receive another email containing a new temporary password, which also expires in thirty days.
Did you not receive an email containing a temporary password?
Check your spam folder to make sure your email provider did not categorize it as “junk” mail. If
you still do not have an email, contact your School or District Test Coordinator to make sure
you are present in TIDE.
Additional Help
If you are unable to log in, contact the New Hampshire Smarter Balanced Help Desk for
assistance. You must provide your name and e-mail address. Contact information is available
in the User Support section of this user guide.
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New Hampshire Online Testing System
Accessing the Test Administration Sites
Switching Between New Hampshire Smarter Balanced Applications
When you are logged in to any New Hampshire Smarter Balanced application, you can switch
between applications without signing in to each system separately. Access to these systems and
their features depends on your user role. The Single Sign On feature integrates the following
applications:

Test Information Distribution Engine (TIDE)

TA Training Site

TA Interface

Online Reporting System

Teacher Hand Scoring System
The top left corner of your browser contains a drop-down list that displays the New Hampshire
Smarter Balanced applications you can access.
Figure 5. SSO Drop-Down List in TA Interface
From the drop-down list, select the application you want to switch to. The home page for that
application appears. You are not required to log in again.
Warning: If you are using the TA Interface or TA Training Site and you navigate away from it,
your session stops and all students in the session are logged out. You cannot resume your
session. You must create a new session, and your students must log in again to resume
testing.
You may transfer an open test session from one workstation to another without logging out or
stopping the session. For more information about this feature, see Appendix D, Transferring a
Test Session between Devices.
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New Hampshire Online Testing System
Overview of the Test Administration Sites
Overview of the Test Administration Sites
This section applies to the test administration sites for TAs. Throughout the rest of this user
guide, “TA Site” refers to both the TA Interface and TA Training Site.
Warning: Do not use the TA Interface for practice. The tests provided in the TA Interface are
operational and students’ scores are official.
TA Site Layout
After you log in, the Test Session page of the TA Site appears. Table 2 provides an overview of
the major features available on the TA Site.
Figure 6. TA Site Layout
Essential tools and information in the TA Site:
Session ID
Test Selection Box
Pending Approvals Preview box
Students in Your Test Session Table
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New Hampshire Online Testing System
Overview of the Test Administration Sites
Table 2. TA Site Features Quick Reference
Sections/Buttons
Description
Alert
Click the alert icon to view alerts and messages from the New Hampshire
Department of Education.
Pending
Approvals
preview section
Displays how many students are awaiting approval to begin testing.
Expand/Collapse
Expands or collapses a specific viewable area of your screen.
Help
Displays this user guide.
Log Out
Allows you to exit the TA Site. For more information, see the section Stopping a
Test Session.
Print
Print your screen. For more information, see the section Printing Session
Information.
Refresh Now
Refreshes your screen while monitoring student progress.
Session ID
Displays unique ID automatically generated for each test session.
Start Session
Starts the session and generates the Session ID.
Stop Session
Ends the test session. For more information, see the section Stopping a Test
Session.
Student Lookup
Searches for students. For more information, see the section Student Lookup:
Quick Search and Advanced Search.
Test Selection
Displays the Test Selection box while a test session is in progress.
Students in Your
Test Session
table
Displays all the students who entered the test session, the test each student is
taking, and progress throughout the test.
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New Hampshire Online Testing System
Overview of the Test Administration Sites
Student Lookup: Quick Search and Advanced Search
You can use the student lookup feature to search for students by SSID, first name, or last name.
This is useful when students cannot sign in to a test because they do not have their name as it
appears in TIDE or SSID.
Warning: You must ensure student demographic information is correct before testing begins. If
a student’s information is not correct, that student should not begin testing.
Figure 7. Student Lookup: Quick Search
To perform a quick search:
1. Click Student Lookup in the top row of the TA Site.
2. Enter a student’s full SSID and click Submit SSID. If the search results in a match, the
student’s information appears.
10
New Hampshire Online Testing System
Overview of the Test Administration Sites
Figure 8. Student Lookup: Advanced Search
To perform an advanced search:
1. Click Student Lookup, and then click Advanced Search.
a. Select a district and school from the drop-down lists.
b. Select the appropriate grade.
c. Optional: Enter a student’s exact first or last name. Partial names are not allowed.
2. Click Search. Search results that match the parameters appear in the second column.
3. To view a student’s information, click the binoculars icon next to his or her name.
11
New Hampshire Online Testing System
Overview of the Test Administration Sites
Alert Messages
The New Hampshire Department of Education can send statewide alert messages to all TAs.
These alerts appear as pop-up messages on the TA Site. To confirm that you read an alert, click
OK.
Figure 9. Sample Alert Message
To view a record of new and active alert messages, click the Alert Center
right corner of the screen.
icon in the top
Figure 10. Sample Past Alert Message
Printing Session Information
You can print the Test Session page as it currently appears.
To print a snapshot of the page:
1. Click Print. The computer’s print dialog window appears.
2. Verify the selected printer, select the desired print settings, and then click OK.
Policy Alert: Federal law (FERPA) prohibits the release of any student’s personally identifiable
information. Any printouts must be securely stored and then destroyed when no longer
needed.
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New Hampshire Online Testing System
Administering Online Tests
Administering Online Tests
This section describes how to start a test session, add tests to the session, verify students’ test
settings, approve students for testing, and monitor their progress.
Starting a Test Session
Before students can sign in to test, you must create a test session that includes all the required
tests.
Alert: You may have only one test session open at a time. You cannot reopen test sessions,
but students can resume an individual test opportunity in a new session.
To create a new test session:
Figure 11. Test Selection Box
1. In the Test Selection box, select a test
category or a grade and subject from the
drop-down lists.
2. Mark the checkboxes for the tests you
want to include in the session.
3. Click Start Session. The selected tests
become grayed out, the Stop Session
button replaces the Start Session button,
and the Session ID appears.
4. Provide the Session ID to the students
logging in to your test session.
To add tests to an in-progress test session:
1. From the Test Selection list, click the name of the test you wish to add to your session.
2. A pop-up window asks you to confirm your selection. To add the selected test to your
session, click Yes.
3. Repeat steps 1–2 to add additional tests.
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New Hampshire Online Testing System
Administering Online Tests
Approving Students for Testing
When students sign in and select tests, you must
approve them to test in the session before they
can access their requested tests. For information
about the approval process from a student’s
perspective, see the section Signing in to the
Student Testing Site.
Figure 12. Students Awaiting Approval
The Approvals button in the upper-right corner
notifies you when students are awaiting approval
and displays the number of pending approvals.
See Figure 12.
To approve students for testing:
1. When students request entry to your test session, click Approvals. The Approvals and
Student Test Settings window appears, displaying the list of students awaiting approval.
Figure 13. Sample Approvals and Student Test Settings Page
Note: The Approvals and Student Test Settings window does not automatically refresh. To
update the list of students awaiting approval, click Refresh at the top of the window.
2. To check students’ test settings and accommodations before approving them, click See/Edit
Details for a student. The student’s information and test settings appear (see Figure 14),
including universal tool settings. You may turn off any universal tools in the interface
displayed in Figure 14.
14
New Hampshire Online Testing System
Administering Online Tests
Figure 14. Sample Test Settings Page for a Selected Student
3. Update any test settings and universal tools as required.
4. Confirm the universal tools and test settings by doing one of the following:
o To confirm the selected test settings and return to the list of students awaiting approval,
click Set. You still must approve the student for testing.
o To confirm the settings and approve the student for testing, click Set & Approve. The
student no longer appears in the Approvals and Student Test Settings window.
5. Repeat steps 2–4 for each student in the list.
6. To deny students access to testing, do the following (otherwise skip to step 7):
a. Click Deny for that student.
b. In the pop-up window that appears, enter a brief reason for denying the student. Typical
reasons for denying entry to a test session include incorrect student information, the
student selected the incorrect test, or the student entered the incorrect test session.
Figure 15. Reason for Denial Pop-Up Window
15
New Hampshire Online Testing System
Administering Online Tests
c. Click Deny. The student disappears from the Approvals and Student Test Settings list.
The student receives the message explaining the reason for the denial, and then is
logged out.
7. To approve students for testing without viewing or changing their test settings do the
following:
o To approve individual students, click Approve for each student.
o To approve all students displayed in the list, click Approve All Students. The window
closes automatically after all students are approved.
Monitoring Students’ Testing Progress
The Students in Your Test Session table (see Figure 6) displays the testing progress for each
student logged in to your session. Table 3 provides descriptions of the columns in this table.
Table 3. Columns in the Students in Your Test Session Table
Column
Description
Student
Name
First and last name of the student in the session.
SSID
SSID associated with the student’s name.
Opp #
Opportunity number for that student’s test subject.
Test
Name of the test the student is taking.
Test Settings
One of the following:
Standard Settings: Indicates that default test settings are applied for this test
opportunity.
Custom Settings: Indicates that one or more of the student’s test settings or
accommodations differ from the default settings.
Click the binoculars to view a student’s settings for the current test opportunity.
Requests
Indicates a student requested a printout of test material.
Student
Status
Current status for each student in the session. The numbers after the status indicate
how many items the student has answered out of the total items on the test.
Pause Test
Pauses a student’s test. A student’s row is grayed out when the student’s test is
paused or completed.
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New Hampshire Online Testing System
Administering Online Tests
Student Statuses During Testing
Table 4 describes the status codes appearing in the Student Status section of the Students in
Your Test Session table (see Figure 6).
Table 4. Statuses that Appear Chronologically While Testing
Status
Description
Approved
You approved the student, but the student did not yet start or resume the test.
Started
The student started testing.
Review
The student answered all items and is currently reviewing his or her answers before
submitting the test.
Completed
The student submitted the test. The student can take no additional action at this point.
Submitted
The test was submitted for quality assurance review and validation.
Reported
The test score was submitted to the Online Reporting System.
The status types in Table 5 may appear when a student is not actively answering items.
Table 5. Other Test Statuses
Status
Description
Expired
Test was not completed by the end of the testing window and the opportunity expired.
Paused
Student’s test is paused. The time listed indicates how long the test has been paused.
Pending
Student is awaiting approval for a new test opportunity.
Suspended
Student is awaiting approval to resume a test opportunity.
Refreshing the Test Session Table
The Students in Your Test Session table refreshes automatically at regular intervals, but you
can also refresh it manually by clicking Refresh Now at the top of the screen.
Pausing a Student’s Test
You can pause a student’s test via the Pause Test column in the Students in Your Test Session
table (see Figure 6). For information about pause rules, see the section Pause Rules.
To pause an individual student’s test:
1. In the Pause Test column, click Pause for that student.
Click Yes to confirm. The New Hampshire Online Testing System logs the student out. To
resume the test, the student must go through the approval process again.
17
New Hampshire Online Testing System
Administering Online Tests
Stopping a Test Session
When students finish testing or the current testing timeslot is over, you should stop the test
session. Stopping a session automatically logs out all the students in the session and pauses
their tests. Once you stop a test session, you cannot resume it. To resume testing students, you
must start a new session and provide students with the new session ID.
Warning: The New Hampshire Online Testing System automatically logs you out after 20
minutes of both user and student inactivity in the session. This action automatically closes the
test session.
To stop a test session:
1. In the upper-left corner of the screen, click Stop Session. A confirmation message appears.
Figure 16. Stop Session Button
2. Click OK. The test session closes.
Logging Out of a Test Session
You should exit or log out of the TA Site only after stopping a test session.
To log out of the TA Site:
1. Click Log Out in the top right corner of the screen. A warning message appears.
2. Click Log Out. Your session closes and the New Hampshire Smarter Balanced Portal appears.
Alert: This scenario also occurs when you navigate to another site from the TA Site. If you
need to access TIDE or another application, you should open it in a separate browser window.
Accidentally Closing the Browser Window
If you accidentally close the browser while students are still testing, your session remains open
until it times out. To return to the test session in the TA Site, you must enter the active Session
ID.
If you do not return to the active session within 20 minutes, the following occurs:

The New Hampshire Online Testing System logs you out and pauses the students’ tests.

You cannot start a new session for eight hours.
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New Hampshire Online Testing System
Signing in to the Student Testing Site
Signing in to the Student Testing Site
This section describes the student sign-in process for the Student Testing Site.
Step 1—Signing In
To sign in to a test:
1. Launch the secure browser on the student’s computer or tablet. The Please Sign In page
appears.
Figure 17. Student Testing Site Login Page
2. Students enter the following information:
a. In the First Name field, students enter their first name as it appears in TIDE. If the
student does not know the exact spelling, you can retrieve it; see the section Student
Lookup: Quick Search and Advanced Search for details.
b. In the SSID field, students enter their SSID as it appears in TIDE. If the student does not
know the exact SSID, you can retrieve it; see the section Student Lookup: Quick Search
and Advanced Search for details.
c. In the Session ID field, students enter the Session ID exactly as it appears on the TA Site
(see the section Starting a Test Session for information about generating a session ID).
3. Students click Sign In. The Is This You? page appears.
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New Hampshire Online Testing System
Signing in to the Student Testing Site
Common Student Sign-in Errors: The New Hampshire Online Testing System generates an
error message if a student cannot sign in. The following are the most common student login
errors.
Your Student ID is not correctly entered: Verify that the student correctly entered the SSID.
If this does not resolve the error, use the Student Lookup tool to verify the first name
associated with the student’s SSID.
Session does not exist: The student entered a Session ID that does not exist. Verify that the
student correctly entered the active Session ID. Also, verify that both you and the student are
using the correct sites.
Session has expired: The Session ID corresponds to a closed session. Ensure that the
student enters the correct Session ID and verify that your session is open. For information
about verifying that your session is open, see the section Starting a Test Session.
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New Hampshire Online Testing System
Signing in to the Student Testing Site
Step 2—Verifying Student Information
After students sign in, the Is This You? page appears. On this page, students verify their
personal information.
Figure 18. Is This You? Page
To verify personal information:

If all the information is correct, students click Yes. The Your Tests page appears.

If any of the information displayed is incorrect, the student must not proceed with testing.
The student should click No. You must notify the appropriate school personnel that the
student’s information is incorrect.
Warning: Incorrect student demographic information must be updated before students begin
testing.
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New Hampshire Online Testing System
Signing in to the Student Testing Site
Step 3—Selecting a Test
This page displays in green shading all the tests that the student is eligible to take. Students can
select only those tests included in the session that they have not completed. Completed tests
and tests not available in the session are inactive and appear in gray.
Figure 19. Your Tests Page
Selecting an available test:

Students should click the test they will take. The New Hampshire Online Testing System
sends the request to the TA for approval and the Waiting for TA Approval page appears.

If the test the student needs to take is inactive or not displayed, the student should click
Back to Login. You should ensure that correct tests are included in the test session and add
additional tests, if necessary.
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New Hampshire Online Testing System
Signing in to the Student Testing Site
Step 4—Verifying Test Information
After you approve the student for testing, the student should verify the test information and
settings on the Is This Your Test? page. At this point, the student’s actual test settings override
any settings selected earlier in the sign-in process.
Figure 20. Is This Your Test? Page
Verifying test information:

If the settings are correct, students click Yes, Start My Test.

If the settings are incorrect, students click No. They return to the Your Tests page. The
students must select their test again and request approval.
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New Hampshire Online Testing System
Signing in to the Student Testing Site
Step 5a—Text-to-Speech Check
On the Do you hear the voice? page, students using text-to-speech (TTS) verify that TTS works.
Students can only use TTS within a supported secure browser.
Figure 21. Text-to-Speech Check Page
To check the TTS accommodation:
1. Students click the speaker icon and listen to the audio.
o If the voice is audible and clear, students click Yes, I heard the voice.
o If the voice is not audible or clear, then students adjust the settings using the sliders and
click the speaker icon again.
o If students still cannot hear the voice clearly, they click No, I did not hear the voice and
close the secure browser. You can work with students to adjust their audio or headset
settings (for more information, see the section Troubleshooting Audio Issues). They can
sign in again when the issue is resolved.
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New Hampshire Online Testing System
Signing in to the Student Testing Site
Step 5b—Sound Check for Tests with Listening Items
The Sound Check page appears for students taking tests that contain listening items. Students
must verify that they can hear the sample audio before continuing the login process.
Figure 22. Sound Check Page for Tests with Listening Items
Checking audio settings:
1. Students must click the speaker icon and listen to the audio.
o If the sound is audible, students click Yes. The Test Instructions and Help page appears.
o If the sound is not audible, students should click No. The Sound Check: Audio Problem
page appears, telling students to notify you of the audio problem. Students also have
two options:
 Students can click Try Again. This directs the students to the Sound Check page.
 Students can click Log Out. Troubleshoot the computer and headphones to see if
there is a problem or move the student to another computer with working audio.
Troubleshooting Audio Issues
Prior to testing, ensure that audio is enabled on each computer and that headsets are
functioning correctly. If there are audio issues, perform the following:

Check to make sure headphones are securely plugged in to the correct jack or USB port.

If the headphones have a volume control, ensure the volume is not muted.

Ensure that the audio on the computer is not muted.
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New Hampshire Online Testing System
Signing in to the Student Testing Site
Step 6—Viewing Test Instructions and Starting the Test
The Test Instructions and Help page is the end of the login process. Students review the
information on this page.
Figure 23. Test Instructions and Help Page
To proceed and begin the test:
1. Students may review the information on this page to understand what test tools are
available and how to navigate through the test.
2. After students review this page, they click Begin Test Now. The test opportunity begins or
resumes.
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New Hampshire Online Testing System
Overview of the Student Testing Site
Overview of the Student Testing Site
This section describes the layout of the Student Testing Site and the available testing tools.
Test Layout
Figure 24 shows the primary features and tools available in the Student Testing Site.
Figure 24. Test Layout
A test page has up to three elements: Banner, Stimulus section, and Item section.

The Banner contains two rows:
o Test Information: Displays the current question number, test name, student name, help
button, and system settings button.
o Global Menu: Displays the navigation and global test tool buttons.

The Stimulus section contains the stimulus context menu, expand passage button, and
stimulus content.

The Item section contains the item number, item context menu, item stem, and response
area/answer options.
For more information about the global menu and context menus, see the section Global and
Context Menus.
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New Hampshire Online Testing System
Overview of the Student Testing Site
Test Tools
This section provides an overview of the New Hampshire Online Testing System’s available tools
and where they are located.
This section describes test tools embedded in the test delivery system and how to utilize
them, but certain tools may only be available for specific items, test segments, or based a
student’s test settings. Please refer to the Usability, Accessibility, and Accommodations
Guidelines for information on tools considered to be accommodations or designated
supports.
Figure 25 shows the primary features and tools available in the Student Testing Site.
Figure 25. Sample Test Page
Note: Some tools are available for all tests, while others are only available when testing in a
particular subject or when testing with a particular accommodation.
Table 6 lists the test tools in the New Hampshire Online Testing System. The location column
explains where students can access the tool.
Table 6. Test Tools in the New Hampshire Online Testing System
Test Tool
Location
Description
Help
Global Menu
View the on-screen Test Instructions and Help.
American Sign
Language
(ASL)
Context
Menu
View content translated into American Sign Language via an onscreen video. This tool is only available as a set accommodation.
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New Hampshire Online Testing System
Overview of the Student Testing Site
Test Tool
Location
Description
Calculator
Global Menu
View the on-screen calculator in a test. This tool will only appear
for calculator-allowable items on the mathematics tests.
Dictionary
Global Menu
Search the Merriam-Webster dictionary or thesaurus without
leaving the test. This tool only appears for ELA performance task
full-writes.
Expand/
Collapse
Passage
Stimulus
section
Expand a passage for easier readability. Expanded passages can
also be collapsed.
Formula
Global Menu
View the on-screen formula sheet.
Glossary
(Word List)
Item or
Stimulus
Some words or phrases have a border around them. You can click
these words to open the glossary.
Highlighter
Context
Menu
Highlight text in a passage or item. You cannot highlight text in
images.
Line Reader
Global Menu
Highlight an individual line of text in a passage or item.
Mark for
Review
Context
Menu
Mark an item for review so that it can be easily found later.
Masking
Global Menu
Cover an area of the test page to temporarily hide information that
might be distracting.
Notes
Global Menu
Open an on-screen notepad and take notes.
Print Page
Global Menu
Print the entire page at once. This tool is only available as a set
accommodation.
Print Passage
Global Menu
and
Print a passage. This tool is only available as a set
accommodation.
Context
Menu
(Passage)
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New Hampshire Online Testing System
Overview of the Student Testing Site
Test Tool
Location
Description
Print Item
Context
Menu (Item)
Print an item. This tool is only available as a set accommodation.
Protractor
Global Menu
View the on-screen protractor.
Ruler
Global Menu
View the on-screen ruler.
Scoring Guide
Global Menu
View the on-screen scoring guide.
Strikethrough
Context
Menu
Cross out answer options for multiple-choice and multi-select
items.
System
Settings
Global Menu
Adjust audio volume during the test.
Text-toSpeech
Context
Menu
Listen to passages and test items. This tool is only available as an
accommodation or designated support.
Tutorial
Context
Menu
View a short video about how to respond to each item type.
Zoom In
Global Menu
Enlarge the font and images in the test. A limited number of zoom
levels are available.
Zoom Out
Global Menu
Undo the zooming and shrink the font and images in the test back
to original levels.
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New Hampshire Online Testing System
Overview of the Student Testing Site
Global and Context Menus
The global and context menus allow students to access on-screen tools. Students can access
these tools using a mouse or keyboard shortcuts. For information about keyboard shortcuts,
see Appendix C, Keyboard Navigation for Students.
Global Menu
The global menu contains navigation buttons as well as the global menu tools. Navigation
buttons appear on the left side of the global menu. Test tools appear on the right side of the
global menu.
Figure 26. Sample Global Menu
To open a test tool in the global menu:
1. Select the button for the tool. (In Figure 26, the only test tool available is the calculator.)
Most tools open in a pop-up window.
To use the zoom buttons:
1. To enlarge text and images, click Zoom In. The global menu does not get larger.
2. To shrink make the text and images in the test smaller again, click Zoom Out.
Context Menus
Each test item includes a number of elements, such as the item number, question, and possible
answers. Each element has its own context menu. The contents of a context menu vary
depending on the element type and available tools. See Figure 27 and Figure 28.
Figure 27. Sample Context Menu for Items
Figure 28. Sample Context Menu for Answer Options
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New Hampshire Online Testing System
Overview of the Student Testing Site
Opening a Context Menu for Passages and Items
Students can access context menus by right-clicking elements or selecting elements and then
clicking the context menu button.
To open the context menu for a passage or item:
1. Click the context menu
context menu opens.
button at the upper-right corner of the passage or item. The
2. Select a tool.
Opening a Context Menu for Answer Options
Students can use the context menu to view available tools for multiple-choice or multi-select
answer options.
To open the context menu for an answer option using the on-screen button:
Mouse, Trackpad, or Tablets
1. Select an answer option so that a light blue border appears around it. This selects the
answer option until the student selects a different option.
2. Select the context menu button. The context menu opens.
3. Select a tool.
To open the context menu for an answer option using the right-click feature:
Two-Button Mouse
1. Right-click on an answer option. The context menu opens.
2. Select a tool.
Single-Button Mouse
1. Move the mouse to an answer option.
2. Press Ctrl and click the mouse button. The context menu opens.
3. Select a tool.
Chromebooks
1. Move the mouse pointer to an answer option.
2. Press and hold Alt and click the mouse button. The context menu opens.
3. Select a tool.
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New Hampshire Online Testing System
Overview of the Student Testing Site
Using Test Tools
This section provides an overview of available test tools.
American Sign Language Video Tool
Students with this accommodation can use the ASL tool to view test content translated by a
human signer.
Figure 29. Passage Context Menu with ASL
Figure 30. Sample ASL Video in Test
To access the ASL tool:
1. Open the passage context menu.
2. Select American Sign Language. The video appears.
Expand/Collapse Passage Tool
When items are associated with a passage, students can expand the stimulus section, so that it
overlaps the item section.
Figure 31. Expand/Collapse Passage Button

To expand the stimulus section, click

To collapse the stimulus section, click
in the corner of the stimulus section.
again.
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New Hampshire Online Testing System
Overview of the Student Testing Site
Mark Items for Review
Students may mark items for review. Marking an item allows students to find it easier when
reviewing the test.
Figure 32. Sample Item Context Menu with Mark for Review
To mark an item for review:
1. Open the context menu for an item.
2. In the context menu, select Mark for Review. The item number appears in a dog-eared style
flap. In the Questions drop-down list, (marked) appears next to the item number.
Masking Tool
The Masking tool allows students to hide distracting areas of the test.
Figure 33. Masking: Preview Area
Figure 34. Masking: Masked Area
To mask an area of a test item:
1. In the global menu, click Masking. The button becomes orange.
2. On the stimulus or item section, click and drag across the distracting area.
3. Release the mouse button. The masked area becomes dark gray.
To remove masking from a test item:
1. Click X in the upper-right corner of the rectangle.
To disable the masking tool:
1. Click Masking. The button becomes green.
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New Hampshire Online Testing System
Overview of the Student Testing Site
Print-on-Demand Tool
Students with this accommodation can request printouts of passages, test items, or both.
Figure 35. Print Options in Global Menu
To request a printout of a reading passage or
item:
1. Students click one of the following buttons
from the global or context menu.
o Print Page: Print all content on the
current test page.
Figure 36. Print Item in Context Menu
o Print Passage: Print only the passage.
o Print Item: Print only the selected item.
Figure 37. Print Request Submitted Message
2. A message appears indicating that the
request was sent to the TA.
Figure 38. Print Request Preview (TA Interface)
3. On the TA Interface, click Print in the
Requests column of the Students in Your
Test Session table (see Figure 6).
4. Review the print request. If you approve
the print request, click Approve. A cover
sheet appears in a new browser window.
5. In the new window, click Print to complete
the print request and view the printer
dialog box. If necessary, adjust the print
settings for your printer.
6. Click OK.
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New Hampshire Online Testing System
Overview of the Student Testing Site
TTS (Speak) Tool
Students testing with TTS can use the Speak tool to listen to passages, test items, and answer
options. This tool is only available when using the secure browser.
Figure 39. Speak Tool Options for Items
To access the Speak tool:

Open the context menu for an element that contains text, and select the desired Speak
option. The text is spoken aloud.
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New Hampshire Online Testing System
Proceeding through a Test
Proceeding through a Test
Students proceed through a test by answering items, pausing the test, reviewing previously
answered items, and submitting a test. The following sections describe each of these activities.
Answering Test Items
Students answer test items depending on the item’s type.

Multiple-choice items: Students must select a single answer option.

Multi-select items: Students may select one or more answer options.

Technology-enhanced items: Students follow the instructions given for each item.
Technology-enhanced items require students to do one of the following tasks:
o Use an on-screen keypad to generate an answer.
o Select an object or text excerpt on the screen.
o Plot points or lines on a graph.
o Move objects around on the screen.
o Enter text in a text box.
o Match answer options together.
o Enter values in a table.
o Modify a highlighted word or phrase in a reading selection.
Some test pages may have only one item and others may have more. After students answer all
items on a page, they click Next to proceed to the next page.
Pausing Tests
Students can pause the test at any time.
To pause a test:
1. Click Pause in the global menu. A confirmation message appears.
2. Clicks Yes. This logs the student out. The secure browser sign-in page appears.
3. To resume testing, the student logs in again and clicks Resume for the appropriate test.
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New Hampshire Online Testing System
Proceeding through a Test
Reviewing Items in a Test
Students may return to a previous item if the test was not paused for more than 20 minutes.
See the Pause Rules section for more information.
Students can use the Back and Next buttons or the Questions drop-down list to navigate to
items they want to review.
Reaching the End of a Segment
In a segmented test, the End Segment page appears after students answer the last item in the
first segment. This page allows students to review items from the first segment or proceed to
the next segment. A flag appears for any questions marked for review.
Figure 40. Sample End Segment Page
To review items:

Click a question number.
To move to the next segment:

Click Next.
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New Hampshire Online Testing System
Proceeding through a Test
Submitting a Test
Students submit a test when they finish answering the test questions.
Reaching the End of a Test
After students answer the last question on a test, the End Test button appears in the global
menu.
Figure 41. Sample Item Page with End Test Button
To end a test:
1. Click End Test. An “Attention” message appears.
2. Click OK.
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New Hampshire Online Testing System
Proceeding through a Test
End Test Page
After the student completes a test, the End Test page appears. This page allows the student to
review answers and submit the test for scoring.
Figure 42. End Test Page
To review answers:
1. Click a question number.
2. To return to the End Test page, students click End Test.
To complete the testing process:

Click Submit Test.
Warning: Once students click Submit Test, they cannot return to the test or modify answers.
Your Results Page
After students submit the test, the Your Results page appears, displaying the student’s name,
the test name, and the completion date.
Figure 43. Sample Your Results Page for Training Tests
40
Appendix A. About the Secure Browser
This appendix includes the following sections:

Accessing the Student Testing Site on Tablets

Additional Measures for Securing the Test Environment

Troubleshooting

Secure Browser Force-Quit Commands
Accessing the Student Testing Site on Tablets
Tablets and Chromebooks should be ready for testing before you provide them to students. For
more information, refer to the Technical Specifications Manual on the New Hampshire Smarter
Balanced portal.
To configure iOS devices:
Note: If you are testing with Autonomous Single App Mode (ASAM), you do not need to
activate Guided Access mode manually and may ignore these steps. Contact your technology
coordinator to determine if you are testing with ASAM.
1. Tap the AIRSecureTest secure browser icon.
2. To enable Guided Access, triple-click the Home button.
3. Tap Start. Guided Access activates and the student sign-in page appears.
To configure Android tablets:
1. Tap the AIRSecureTest secure browser icon.
2. If the secure browser keyboard is not selected, you must follow the prompts on the screen.
When the secure browser keyboard is selected, the secure browser app opens.
To configure Chromebooks:
1. From the Apps link on the Chrome OS login screen, select AIRSecureTest secure browser.
41
New Hampshire Online Testing System
About the Secure Browser
Closing the Student Testing Site on Tablets
After a test session ends, close the AirSecureTest application on student tablets.
To close the Student Testing Site on iOS devices:
Note: If you are testing with Autonomous Single App Mode (ASAM), skip to step Error!
eference source not found.. Contact your technology coordinator to determine if you are
testing with ASAM.
1. Triple-click the Home button.
2. Enter the Guided Access passcode. If you do not know the Guided Access passcode, contact
your technology coordinator.
3. Tap End in the upper-left corner.
4. Close AIRSecureTest by doing one of the following:
o For iOS 6.0-6.1 devices:
i.
Double-tap the Home button. The multitasking bar appears.
ii. Press the AIRSecureTest icon until it wiggles and the red minus sign appears.
iii. Tap the red minus sign and then press the Home button.
o For iOS 7.0-7.1 devices:
i.
Double-tap the Home button. The multitasking bar appears.
ii. Locate the AIRSecureTest app preview and slide it upwards.
To close the Student Testing Site on Android tablets:
1. Tap the Menu icon
in the upper-right corner.
2. Tap Exit. A confirmation message appears.
3. Tap Exit.
To close the Student Testing Site on Chromebooks:
1. Click Close Secure Browser in the upper-right corner.
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New Hampshire Online Testing System
About the Secure Browser
Additional Measures for Securing the Test Environment
The secure browser ensures test security by prohibiting access to external applications or
navigation away from the test. This section provides additional measures you can implement to
ensure the test environment is secure.
Close External User Applications
Before launching the secure browser, or prior to administering the online tests, close all nonrequired applications on testing devices, such as word processors and web browsers.
Avoid Testing with Dual Monitors
Students should not take online tests on computers connected to more than one monitor.
Systems that use a dual monitor setup typically display an application on one monitor screen
while another application is accessible on the other screen.
Troubleshooting
This section describes how to troubleshoot some situations in which a student cannot connect
to a test.
Forbidden Application Detection
When the secure browser launches, it checks for other applications running on the computer. If
it detects a forbidden application, it displays a message listing the offending application and
denies the student access to the test. Similarly, if a forbidden application launches while the
student is already in a test, the secure browser logs the student out of the test and displays a
warning message.
In the majority of cases, a detected forbidden application is a scheduled or background job,
such as anti-virus scans or software updates. The best way to prevent forbidden applications
from running during a test is to schedule such jobs outside of planned testing hours.
Resolving Secure Browser Error Messages
This section describes messages a student may receive when trying to connect to a test.
Secure Browser Not Detected
This message occurs when the New Hampshire Online Testing System cannot determine if the
student is taking the test through a secure browser. To resolve this issue, ensure the secure
browser is installed, and that the student launched the secure browser instead of the standard
web browser.
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New Hampshire Online Testing System
About the Secure Browser
Unable to Establish a Connection with the Test Delivery System
This message occurs when the secure browser cannot connect to the New Hampshire Online
Testing System. This is most likely to occur if there is a network-related problem. The easiest
thing to check is if the network cable is plugged in (for wired connections) or if the WiFi
connection is live (for wireless connections). Also check if the secure browser must use specific
proxy settings; if so, those settings must be part of the command that launches the secure
browser.
Environment Is Not Secure
To resolve this issue, ensure that the latest version of the secure browser is installed on the
student’s computer, including Test Policy. If you are already running the latest version of the
secure browser, then you should log the student out, restart the computer, and try again. If this
message appears on an iPad, ensure that either ASAM or Guided Access mode is enabled.
Secure Browser Force-Quit Commands
In the rare event that the secure browser or test becomes unresponsive and you cannot pause
the test or close the secure browser, you have the ability to force quit the secure browser.
To force the browser to close, use the keyboard command for your operating system as shown
below. This action logs the student out of the test. When the secure browser is opened again,
the student must log back in to resume testing.
Caution: Use of Force-Quit Commands
The secure browser hides features such as the Windows task bar or Mac OS X dock. If the
secure browser is not closed correctly, then the task bar or dock may not reappear correctly.
Avoid using a force-quit command if possible.
Operating System
Key Combination
Windows*
Ctrl + Alt + Shift + F10
Mac OS X*
Ctrl + Alt + Shift + F10. The Ctrl key may
appear as Control, Ctrl, or ^
Linux
Ctrl + Alt + Shift + Esc
Chrome OS
Ctrl + Shift + W
*If you are using a laptop or notebook, you may also need to press
the Function key before pressing F10.
Force-quit commands do not exist for the mobile secure browser for iOS and Android devices.

iOS: To exit Guided Access, triple-click the Home button, then close the app as you would
any other iOS app.
44
New Hampshire Online Testing System

About the Secure Browser
Android: To close the secure browser, tap the menu button in the upper-right corner and
select Exit.
45
New Hampshire Online Testing System
Text Response Items Formatting Toolbar
Appendix B. Text Response Items Formatting Toolbar
In addition to the standard test tools described in section Test Tools, students can use a
formatting toolbar above the response field for text response items. The formatting toolbar
allows students to apply styling to text and use standard word-processing features.
Figure 44. Text Response Item with Formatting Toolbar
Table 7 provides an overview of the formatting tools available.
Table 7. Description of Formatting Tools
Tool
Description of Function
Bold, italicize, or underline selected text
Remove formatting that was applied to the selected text
Indent a line of selected text
Outdent text that is indented
Cut selected text
Copy selected text
Paste copied or cut text
Undo the last edit to text or formatting in the response field
Redo the last undo action
Use spell check to identify potentially misspelled words in the response field
Add special characters in the response field
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New Hampshire Online Testing System
Text Response Items Formatting Toolbar
Spell Check
The spell check tool identifies words in the response field that may be misspelled.
Figure 45. Spell Check Sample
To use spell check:
1. With the cursor in the response field, click
.
2. Potentially incorrect words change color and become underlined.
3. Click a misspelled word. A list of suggestions appears.
4. Select a replacement word from the list. If none of the replacement words are correct, close
the list by clicking anywhere outside it.
5. To exit spell check, click
again.
Special Characters
Figure 46. Special Characters Window
Students can add mathematical, accented
characters, and other symbols.
To add a special character:
6. Click
in the toolbar.
7. Click on the required character.
47
Appendix C. Keyboard Navigation for Students
Students can use keyboard shortcuts to navigate between test elements, features, and tools.
Login Pages and In-Test Pop-ups
Table 8 lists keyboard commands for selecting options on the login pages or pop-up windows
that appear during a test.
Table 8. Keyboard Commands for Login Pages and Pop-Up Windows
Keyboard Command
Function
Tab
Move to the next option
Shift + Tab
Move to the previous option
Enter
Select the active option
Global Menu
To access the global menu tools using keyboard commands:
1. Press Ctrl + G. The global menu list opens.
2. To move between options in the global menu, use the Up or Down keys. Each option
becomes highlighted as you arrow up or down.
3. To select the highlighted option, press Enter.
4. To close the global menu without selecting an option, press Esc.
Context Menus
To navigate to an element:

Press the Tab key.

To navigate in reverse, press Shift + Tab.
To open a context menu for an element:
1. Press Ctrl + M. The context menu for the selected element opens.
2. To move between options in the context menu, use the Up or Down arrow keys. Each
option becomes highlighted as you arrow up or down.
3. To select the highlighted option, press Enter.
4. To close the context menu without selecting an option, press Esc.
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New Hampshire Online Testing System
Keyboard Navigation for Students
To select text and open context menu options:
1. Navigate to the element containing the text you want to select.
2. Press Ctrl + M to open the context menu.
3. If multiple options are available, use the down arrow key to navigate to Enable Text
Selection.
4. Press Enter. A flashing cursor appears at the top left of the active element.
5. To move the cursor to the beginning of the text you want to select, use the arrow keys.
6. Press Shift and an arrow key to select your text. The text you select appears shaded.
7. Press Ctrl + M again. Choose the tool you want to use for the selected text.
This feature is available only when using a desktop secure browser (Windows, Mac, or Linux).
Keyboard Commands for Test Navigation and Test Tools
Keyboard commands require using the primary keyboard. Do not use keys in a numeric keypad.
Table 9. Keyboard Commands for Test Navigation
Description of Function
Keyboard Commands
Open the global menu
Ctrl + G
Open a context menu
Ctrl+ M
Go to the next test page
Ctrl + 
Go to the previous test page
Ctrl + 
Pause your test
Ctrl + G (via Global Menu)
End the test and submit it for scoring
Ctrl + G (via Global Menu)
Scroll up in an area of the test page
↑
Scroll down in an area of the test page
↓
Scroll to the right in an area of the test page

Scroll to the left in an area of the test page

Move to the next element on the page
Tab
Move to the previous element on the page
Tab + Shift
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New Hampshire Online Testing System
Keyboard Navigation for Students
Table 10. Keyboard Navigation for Test Tools
Description of Function
Keyboard Commands
Open the global menu
Ctrl + G
Open the context menu
Ctrl + M
Select option A
To move between answer options:
Press Tab or Shift + Tab
Select option B
Select option C
To select an active answer option:
Select option D
Press Space
Open the Help Guide
Ctrl + G (via Global Menu)
Open the ASL video
Ctrl + G (via Context Menu)
Open the Calculator
Ctrl + G (via Global Menu)
Open the Formula sheet
Ctrl + G (via Global Menu)
Highlighter
Ctrl + M (via Context Menu)
Mark/Unmark an item for review
Ctrl + M (via Context Menu)
Activate the Masking tool
Ctrl + G (via Global Menu)
Open the Notes tool
Ctrl + G (via Global Menu)
Open the Periodic Table
Ctrl + G (via Global Menu)
Send a Print Passage request
Ctrl + M (via Context Menu)
Send a print request for items and answer options.
Ctrl + M (via Context Menu)
Open the Scoring Guide
Ctrl + G (via Global Menu)
Strike Through an answer option
Ctrl + G (via Context Menu)
Activate the Text-to-Speech tool
via Global or Context Menu
View an item Tutorial.
Ctrl + M (via Context Menu)
Zoom in
Ctrl + G (via Global Menu)
Zoom out
Ctrl + G (via Global Menu)
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New Hampshire Online Testing System
Keyboard Navigation for Students
Keyboard Commands for Items with Add Point or Add Line Tool
Technology-enhanced items with an Add Point,
Arrow, or Line tool have up to three main
sections:

Answer Space: The grid area where students
enter the response.

Button Row: At least one action button
appears at the top. Buttons may include
Delete, Add Point, Add Arrow, Add Line, and
Connect Line.

Object Bank: A section containing objects to
move to the Answer Space.
Figure 47. Sample Item with Point and Line Tools
To move between the main sections:

Press the Tab key. Navigation is clockwise.

To move counter-clockwise, press Shift + Tab.
To add an object from the Object Bank to the Answer Space:
1. Make sure the Object Bank is active. Use the arrow keys to move between objects. The
active object has a blue background.
2. To add the active object to the Answer Space, press the Spacebar.
To select an Action Button and place the point or line in the Answer Space:
1. Make sure the Button Row is active. Use the left and right arrow keys to move between the
buttons. The active button is white.
2. Press Enter.
3. Press the Spacebar to apply the point, arrow, or line to the Answer Space.
To move objects, points, lines, and arrows around in the Answer Space:
1. Make sure the Answer Space is active. To move between the objects, press Enter. The
active object displays a blue border.
2. Press the Spacebar.
3. Press an arrow key to move the object. To move the object slowly, hold Shift and press an
arrow key.
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New Hampshire Online Testing System
Transferring a Test Session between Devices
Appendix D. Transferring a Test Session between
Devices
You can transfer an active test session from one device or browser to another without stopping
the session or interrupting in-progress tests. This is useful in scenarios when your computer
malfunctions while a session is in progress.
Warning: If you do not remember your Session ID, you cannot transfer the session. Write
down your Session ID before you transfer the session.
The New Hampshire Online Testing System ensures that you can only administer a test session
from one browser at a time. If you move a test session to a new device, you can no longer
administer the session from the original browser or device.
These instructions apply to both the TA Interface and TA Training Site.
To transfer a test session to a new device or browser:
1. While the session is still active on the original device or browser, log in to the correct TA Site
on the new device or browser. A Session ID prompt appears (see Figure 48).
Figure 48. Enter Active Session ID Window
2. Enter the active Session ID into the text box and click Enter. The TA Site appears, where you
can continue monitoring your students’ progress. The test session on the previous
computer or browser automatically closes.
52
New Hampshire Online Testing System
User Support
Appendix E. User Support
For additional information about the New Hampshire Online Testing System, contact your
District Test Coordinator prior to contacting the New Hampshire Smarter Balanced Help Desk. If
you have a policy or test administration question, refer to the Test Administration Manual.
New Hampshire Smarter Balanced Help Desk
Toll-Free Phone Support: 1-844-202-7584
Email Support: [email protected]
You may need to provide the following information:

Test Administrator name

SSIDs of affected students. Do not provide any other student information, as doing so may
violate FERPA policies.

Session ID for the affected student tests

District affected student tests were administered in

Date the affected student tests were administered

Operating system and browser version information

Any error messages and codes that appeared, if applicable

Information about your network configuration, if known:
o Secure browser installation (to individual machines or network)
o Wired or wireless Internet network setup
53
New Hampshire Online Testing System
Change Log
Appendix F. Change Log
Change made
Section
Date
Added warning note clarifying
that some of the tools
described will only appear if
Test Tools
they are a set accommodation
or designated support.
3/16/15
Table 6. Test Tools in the New
Added instances in which tools
Hampshire Online Testing
would be available.
System
3/16/15
Added language to include
universal tools
4/9/15
Approving Students for Testing
54
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