eFolder Replibit Administration
eFolder Replibit Administration
eFolder Replibit Administration
Last Published May 9, 2017
eFolder Replibit Administration
Table of Contents
Table of Contents .................................................................................................................................... 1
Thank you for choosing eFolder Replibit! ............................................................................................. 8
Customer Support ................................................................................................................................... 8
SECTION A: Introduction to Major Components & Terms .................................................................. 9
The Agent ............................................................................................................................................. 9
The Appliance ...................................................................................................................................... 9
The Vault ............................................................................................................................................... 9
The Management Portal .................................................................................................................... 10
The Replibit Licensing Portal............................................................................................................. 10
SECTION B: Pre-Installation & Installation (Quick Start Part 1) .......................................................... 12
Pre-Installation Information and Tasks ............................................................................................. 12
Determine your Hardware ......................................................................................................... 13
Recommended Minimum Hardware Configuration ................................................................ 13
Download the Replibit Software ............................................................................................... 14
Creating a Bootable USB Flash Drive ....................................................................................... 14
Using Rufus to Create a Bootable USB Flash Drive ............................................................. 15
Prepping Your BIOS (if necessary) ............................................................................................ 16
Installation Process ..................................................................................................................... 17
The Replibit Installer .................................................................................................................. 18
Section C: Setup, Configuration and First Time Login (Quick Start Part 2) ..................................... 20
Initial Configuration ........................................................................................................................... 20
First Time Login.................................................................................................................................. 25
Initial Storage Configuration ............................................................................................................. 26
Licensing ............................................................................................................................................. 29
Agent Deployment ............................................................................................................................ 29
Installing the Backup Agent....................................................................................................... 30
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Installing the UEFI Agent ........................................................................................................... 30
Change Machine Name..................................................................................................................... 30
Section D: Settings ................................................................................................................................ 31
License Details (Appliances and Vaults Only) .................................................................................. 31
API Key ................................................................................................................................................ 32
Upload Logo....................................................................................................................................... 32
Change Password .............................................................................................................................. 32
Manage Users (Appliance Only) ....................................................................................................... 33
Export Image Quota Settings (Appliance and Vault Only) ............................................................. 33
Email Notifications (Appliance and Vault Only) ............................................................................... 33
Alert Types .................................................................................................................................. 34
Job Auto Delete Settings (Appliance and Vault Only) .................................................................... 34
Agent Monitoring (Appliance Only) ................................................................................................. 34
Change Machine Name..................................................................................................................... 35
Management Portal ........................................................................................................................... 35
Time Settings...................................................................................................................................... 36
Network Settings................................................................................................................................ 36
Update Manager ................................................................................................................................ 37
Factory Reset (Appliance and Vault Only) ........................................................................................ 37
Shutdown and Reboot ....................................................................................................................... 38
Section E: Using the Appliance ............................................................................................................ 39
The Menu Pane .................................................................................................................................. 39
Overview of Menu Items ............................................................................................................ 39
Protected Systems ............................................................................................................................. 41
Overview ..................................................................................................................................... 41
Protected System Import and Vault Recovery.......................................................................... 42
Network Recovery .................................................................................................................. 42
USB Recovery .......................................................................................................................... 42
Importing a System ................................................................................................................ 43
Enable Backups after Recovery or Import of a Protected System ...................................... 44
Protected System Details Page ................................................................................................. 44
Managing Replication ................................................................................................................ 45
Adding Vault Replication Target(s) ....................................................................................... 45
Deleting Vault Replication Target(s) ..................................................................................... 45
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Exporting a USB Seed Disk .................................................................................................... 46
Importing a Seed Disk on the Vault ...................................................................................... 46
Temporarily Disabling Replication ........................................................................................ 46
Enabling Nightly Boot Checks .................................................................................................. 47
Scheduling an Immediate Backup ............................................................................................ 48
Migrating a Protected System to another Device.................................................................... 49
Changing Backup Retention Settings ....................................................................................... 50
Raise Alerts on No Backup ........................................................................................................ 51
Snapshots and Snapshot Actions .............................................................................................. 51
Start VM ................................................................................................................................... 52
Mount ...................................................................................................................................... 54
Export ...................................................................................................................................... 54
Start iSCSI................................................................................................................................ 55
Delete Snapshot ..................................................................................................................... 57
Used Snapshots .......................................................................................................................... 57
Schedules ........................................................................................................................................... 57
Jobs ..................................................................................................................................................... 59
Status Indicators and Actions .................................................................................................... 59
Alerts ................................................................................................................................................... 60
File Browser ........................................................................................................................................ 60
NFS Exports ........................................................................................................................................ 61
iSCSI .................................................................................................................................................... 62
Manage Storage................................................................................................................................. 62
Storage Status ............................................................................................................................ 62
SAN Expansion ........................................................................................................................... 63
Destroying the Storage Pool ..................................................................................................... 63
Storage Pool Operations ........................................................................................................... 63
Failed Disks (Identifying and Replacing) ............................................................................... 63
Used Disks (Disk Device Identification) ................................................................................. 64
Unused Disks (Expanding the Storage Pool) ........................................................................ 65
iSCSI Storage (Managing Remote Storage Volumes) .......................................................... 66
ConnectWise Settings ....................................................................................................................... 66
Enable ConnectWise Integration: ............................................................................................. 67
Configure Billing Integration ..................................................................................................... 67
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Configure Ticketing Settings ..................................................................................................... 67
Import and Export Settings ....................................................................................................... 68
Vault Settings ..................................................................................................................................... 68
System Info ......................................................................................................................................... 70
Cluster Management ......................................................................................................................... 70
Downloads .......................................................................................................................................... 70
Export and Search Options ............................................................................................................... 71
SECTION F: Using the Vault ................................................................................................................. 72
General differences between Appliance and Vault......................................................................... 72
Vault Menus ........................................................................................................................................ 72
Admin Users ................................................................................................................................ 72
Customer Users .......................................................................................................................... 73
Protected Systems Menu Differences ....................................................................................... 73
Users Menu (Admin Only) .......................................................................................................... 73
Section G: Setting up a Vault in the eFolder Cloud ............................................................................ 74
Configuring your Vault....................................................................................................................... 74
SECTION H: Using the Management Portal ........................................................................................ 81
Dashboard .......................................................................................................................................... 81
Managed Systems .............................................................................................................................. 81
Action Buttons ............................................................................................................................ 82
Protected Systems ............................................................................................................................. 83
Boot VM Report ................................................................................................................................. 84
Users.................................................................................................................................................... 84
Settings ............................................................................................................................................... 84
SECTION I: eFolder Replibit Best Practices......................................................................................... 85
Hardware, Software and Other Requirements................................................................................. 85
External IP Addresses................................................................................................................. 85
Firewall Ports............................................................................................................................... 85
Appliance and Vault Installation Requirements ............................................................................... 85
Best Practices for Agent Deployment on Windows ........................................................................ 86
Completely uninstall other backup software and Reboot if possible..................................... 86
Search for Unknown Large File Creation .................................................................................. 86
Verify VSS Settings ..................................................................................................................... 87
Customers and Locations .......................................................................................................... 87
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Networks, Switching, and Routing ............................................................................................ 87
Backup Time Window ................................................................................................................ 87
Avoid Scheduled Defragmenting of Disks ............................................................................... 87
Microsoft Exchange and SQL Server VSS Agents.................................................................... 87
OEM Installations ....................................................................................................................... 88
Security ............................................................................................................................................... 88
Change Web Interface Password .............................................................................................. 88
Change Shell User Password ..................................................................................................... 88
Change Shell Root User Password ............................................................................................ 88
SECTION J: File and Folder Recovery ................................................................................................. 89
Using iSCSI to Recover Files ...................................................................................................... 89
SECTION K: Disaster Recovery ............................................................................................................. 91
Bare Metal Recovery .......................................................................................................................... 91
Minimum System Requirements ............................................................................................... 91
Recovering to Bare Metal .......................................................................................................... 91
Dissimilar Hardware Driver Injection ................................................................................................ 95
Fixing Windows Boot Issues after performing a Bare Metal Recovery .......................................... 99
VMware Recovery............................................................................................................................. 100
VMware NFS Recovery ............................................................................................................. 100
VMware iSCSI Recovery ........................................................................................................... 101
VMware: Relocating from iSCSI or NFS Back to Local Storage ............................................ 102
Hyper-V Recovery............................................................................................................................. 104
Hyper-V NFS Recovery ............................................................................................................. 104
Hyper-V iSCSI Recovery ........................................................................................................... 105
Relocating from iSCSI or NFS Export Back to Local Storage................................................ 106
After Performing ANY Recovery ..................................................................................................... 107
SECTION L: Advanced Topics ............................................................................................................ 108
Deploying eFolder Replibit as a Virtual Machine .......................................................................... 108
Using the Linux Shell........................................................................................................................ 109
Setting the IP Address from the Shell ............................................................................................ 112
Clustering ......................................................................................................................................... 112
Notes on Clustering ................................................................................................................. 113
Migrating Protected Systems .......................................................................................................... 114
Migrating to a new Appliance ................................................................................................. 114
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Migrating to a new Vault.......................................................................................................... 115
Using VirtIO in a VM......................................................................................................................... 117
Installing VirtIO Drivers ............................................................................................................ 117
Using VirtIO with UEFI .............................................................................................................. 121
Windows Directory Services Restore Mode Operations ............................................................... 122
SECTION M: Troubleshooting and Support...................................................................................... 124
eFolder Replibit Support ................................................................................................................. 124
Knowledgebase ............................................................................................................................... 124
Troubleshooting Common Issues ................................................................................................... 125
Backup Failures......................................................................................................................... 125
Replication Issues ..................................................................................................................... 125
Issues with Boot VM Checks .................................................................................................... 125
Other Issues .............................................................................................................................. 125
GLOSSAY & TERMS............................................................................................................................. 126
Features ............................................................................................................................................ 126
Image Based Backup................................................................................................................ 126
Incremental Change Capture .................................................................................................. 126
Chain-Free (No Snapshot Dependencies) .............................................................................. 127
Branding.................................................................................................................................... 127
ConnectWise Integration ......................................................................................................... 127
Email Alerting ........................................................................................................................... 127
Automatic Updates .................................................................................................................. 127
Multi-Site Replication ............................................................................................................... 127
USB Seeding of Off-Site Base Image...................................................................................... 128
Export to VHD/VHDX/VMDK/VDI/RAW ................................................................................. 128
iSCSI Target Support ............................................................................................................... 128
NFS Export ................................................................................................................................ 128
Central Licensing Server .......................................................................................................... 128
Flexible Scheduling .................................................................................................................. 128
ZFS Storage Pool ...................................................................................................................... 129
MBR and UEFI ........................................................................................................................... 129
Centralized Management ........................................................................................................ 129
Support for Physical and Virtual Environments ...................................................................... 129
Bare Metal Recovery ................................................................................................................ 129
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eFolder Replibit Recovery Toolkit ........................................................................................... 129
Instant Recovery ....................................................................................................................... 129
Clustering .................................................................................................................................. 130
Nightly Boot Checks ................................................................................................................ 130
Easy Data Migration ................................................................................................................. 130
Reliability ................................................................................................................................... 130
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Thank you for choosing eFolder Replibit!
Replibit is an Image-Based backup and disaster recovery solution with an integrated virtual
machine hypervisor, and native off-site replication engine designed to ensure robust protection
of your customer’s data during even the most severe site disasters.
Replibit is licensed and delivered as a Channel-Only, Managed Services solution, available only to
registered eFolder Replibit Partners. Partners may use the product to deliver a custom branded
Backup and Disaster Recovery, Managed Services solution to their own customers, as part of an
overall Managed Services business platform.
eFolder Partners use Replibit to provide their Customers with an on-site Backup and Disaster
Recovery platform, enabling instant recovery via on-appliance virtualization. eFolder Replibit
provides a built-in replication engine to automatically transport every backup of your Protected
Systems to the eFolder Enterprise Storage Cloud or to your own Datacenter. The eFolder Cloud
allows you to effortlessly scale from terabytes to petabytes, with 24/7 critical business support,
and includes free shipment of USB storage devices to manage base system image seeding. In
addition to providing turnkey Replibit Vaults for off-site replication and a Replibit Global
Management Portal virtual machine, you also have access to the eFolder Continuity Cloud to
provide your customers with dedicated IaaS hardware in the event of a site disaster. eFolder
Continuity Cloud provides for fast, off-site virtualization of your replicated servers and networks to
restore your customers’ business critical systems when they need it most.
Customer Support
At eFolder, we want to help you quickly resolve your technical issues and value your
input to build products that incorporate your suggestions!
If you need assistance with set-up or any other technical questions or issues, please contact our
Technical Support team at replibitsupport@efolder.net or call:
 720-642-6389, and select 2 for technical support, then 1 for backup services support,
which includes eFolder Replibit, or
 678-888-0700, and select 2 for technical support, then 1 for backup services support,
which includes eFolder Replibit.
For known problem resolutions, open a browser and navigate to:
Knowledgebase:
https://secure.efoldering.com/support/index.php?/efolder/Knowledgebase/List/Index/69/bdr-for-replibit
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SECTION A: Introduction to Major Components & Terms
The Agent
eFolder Replibit is an Agent-based backup and disaster recovery solution. Agent software must
be installed on each system to be protected. Backups of Protected Systems are Image-based.
•
You will deploy the Agent software on systems to be protected.
•
Windows Workstations and Servers are supported platforms.
•
You can install and uninstall Agent software without the need to reboot your target
device. This reduces the impact to the Customer’s environment.
The Appliance
Replibit is based on a Hardened-Linux based software Appliance that may be deployed using
your own hardware, or delivered pre-configured by ordering an eFolder Replibit BDR system.
The term Appliance within Replibit refers to the hardware appliance deployed to the customer
site, on which backup data will reside, and virtualization for instant recovery will be performed.
•
Appliances are Server or Workstation-class devices running a hardened Linux distribution.
•
The Appliance is the core Customer-facing component of the solution. It is deployed at
the Customer site on either an eFolder BDR unit or on Partner provided Build-Your-Own
hardware.
•
The Appliance device:
−
−
−
−
Holds the backup data received from installed Agents,
Manages replication to off-site Vaults,
Provides the Web Management interface for the local site, and
Hosts the virtual machine environment for Disaster Recovery.
The Vault
The Vault is the Datacenter component of Replibit that receives incoming Protected System data
being replicated from your customer’s sites. Vaults are designed to be multi-tenant and provide
all the same recovery options in the cloud that the Appliance provides to the customer on-site.
•
Vaults are Server-class devices running a hardened Linux distribution.
•
Vaults receive incoming replication of recovery points sent over the Internet from
Appliances deployed at one or more Customer locations.
•
Vaults are typically deployed in a Partner's datacenter or provided by eFolder in the
eFolder Storage Cloud.
−
Partners may choose to deploy a Vault at a remote Customer location, to provide
the customer with a Managed, Private Cloud Backup and Disaster Recovery
solution.
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•
Vaults are designed to be Multi-Tenant, and securely house protected system data from
multiple Customers and locations.
•
Vaults can provide all the same restore and disaster recovery options as an Appliance,
including hosting Servers or Workstations using an integrated Hypervisor.*
•
Vaults can be deployed on an eFolder BDR Appliance or on Partner provided Build-YourOwn hardware.
•
The Vault device:
−
Holds Multiple Customer’s Protected System Backup Data,
−
Receives Backup data over the Internet from Customer Appliances,
−
−
Provides the Web Management interface for Cloud Recovery, and
Hosts the virtual machine environment for Disaster Recovery.
* Virtualization on the Vault is not supported in the eFolder Storage Cloud. Disaster
Recovery in the eFolder Storage Cloud utilizes dedicated compute nodes running
Microsoft Hyper-V or VMware ESXi provided by the eFolder Continuity Cloud.
The Management Portal
The Replibit Management Portal provides for centralized management of all Appliances and
Vaults deployed by a Partner, and provides a single-pane-of-glass view of all devices and
protected systems.
•
The Management Portal provides a central management repository, allowing secure
remote access and reporting statistics for all connected Appliances and Vaults, and their
Protected Systems.
•
Typically, a Partner will deploy only one Management Portal, connecting all Appliances
and Vaults to it.
•
Partners who choose to replicate to the eFolder Cloud receive a Management Portal
virtual machine in the cloud free of charge.
The Replibit Licensing Portal
The Replibit Licensing Portal is the central management point for licensing and ordering
hardware/Appliances. After requesting to become an eFolder Replibit Partner, and completing
the initial onboarding and technical training, the Partner will gain access to the Replibit Licensing
Portal, where all your customer accounts and license assignments are managed. As mentioned,
the Licensing Portal is also where you place orders for eFolder Replibit BDR Appliances if you
choose to do so. eFolder Replibit Appliances ship pre-configured for your customer deployment,
and may optionally be shipped directly to your customer’s location.
•
eFolder requires that new partners complete a short training session on how to access,
and use the Licensing Portal prior to receiving your login credentials.
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The Replibit Licensing Portal will allow you to:
•
•
•
•
Create and manage customer accounts with their associated site locations,
Assign endpoint-based or storage-based licensing to backup Appliances,
Order an eFolder Replibit BDR Appliance, and have it preconfigured for a specific
customer and location, and
Request an eFolder hosted Vault to replicate your customer data to the eFolder cloud.
Replibit includes a license for Replication of every Protected System to an off-site Vault. You
may choose to replicate your customer’s data to either the eFolder Storage Cloud, or a
Datacenter of your own choosing.
All eFolder Replibit Partners should read and become familiar with the eFolder Replibit
Licensing Guide.
•
This is a separate guide that you can link to by clicking here:
eFolder Replibit Licensing Portal Guide 2.0, or clicking on the following url below:
https://training.securewebportal.net/replibit/replibit_licensing_portal_guide.pdf
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SECTION B: Pre-Installation & Installation
(Quick Start Part 1)
This section of the guide will describe pre-installation tasks, installing, deploying, and managing
Replibit Software directly onto your physical hardware.
Note: The information in this section is only necessary if you are
deploying eFolder Replibit on your own hardware.
If you are deploying an eFolder Replibit BDR Appliance, the
device will arrive pre-loaded with Replibit, and already
configured for your customer location.
•
For instructions on deploying the components on a virtual machine, see Deploying Replibit as
a Virtual Machine in the Advanced Topics section of this guide.
Note: The Replibit Appliance, Vault, and Management Portal all use the same ISO image for
installation. The procedures listed below are exactly the same for installing any of Replibit’s main
components. Assignment of the device to a particular role is performed during the Setup &
Configuration stage (discussed in the next section) which is performed after installing the base
operating system.
Pre-Installation Information and Tasks
Replibit is a hardened Linux appliance based on Ubuntu. You do not need to know Linux in
order to run and operate eFolder Replibit software as all management and operations are
performed from within the Web Management interface. However, a basic understanding of
Linux and common Linux shell commands can be useful when troubleshooting and
maintaining the product.
Replibit automatically updates all of the software and Agents so you do not have to worry
about managing the underlying operating system; additionally, the eFolder support team is
available to assist you whenever necessary.
See ‘Using the Linux Shell’ in the ‘Advanced Topics’ section of this guide for instructions on
accessing our simplified Linux command line environment.
Prior to your first deployment of Replibit, please review Section I: eFolder Replibit Best
Practices within this guide. This should answer many of the questions you may have during
your installation process, and provide you with an understanding of best practices to use
when deploying the product.
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Determine your Hardware
Replibit does not require you to purchase proprietary hardware. You can choose your own
hardware if it meets the minimum hardware requirements, however, the hardware you choose
must be compatible with Ubuntu Linux 12.04 LTS.
The following links will assist you in determining whether or not the hardware you want to use
will support Linux.
www.ubuntu.com/certification/desktop
www.ubuntu.com/certification/server
For individual components like NICs or HBA controllers use:
www.ubuntu.com/certification/catalog
Recommended Minimum Hardware Configuration
For ONE to FIVE protected systems:
1. OS: 4GB RAM, 2 Cores minimum to install;
2. OS: 8GB RAM, 4 Cores minimum recommended for 1-5 protected systems;
3. For every five servers being backed up (round up) add:
a. 2GB RAM
b. 1 CPU Cores
4. Machine must have at least two hard drives:
a. One drive for the Operating System, at least 100 GBs in size
b. One or more drives for creating the Storage Pool
5. If You Intend to Use Virtualization for Instant Recovery
a. Processor Must Support Hardware Assisted Virtualization
i. Intel VT
ii. AMD-V
iii. Intel processors significantly outperform AMD
b. Include Additional RAM and CPU cores for running virtual machines
i. Minimum total memory required to enable BootVM checks is 5GB
6. The Software/Hardware RAID controllers available onboard some motherboards are
not supported by Linux and can be used only in IDE/SATA mode.
7. Unless you are using SAN storage, it is recommended to use the Software RAID
provided by the Appliance rather than a Hardware RAID controller. ZFS Software
RAID is more robust than hardware RAID. Alerting for faulted disks, and failed disk
replacement are not supported within the Replibit GUI when using hardware RAID.
8. The Replibit operating system does not support booting from UEFI. If your hardware
defaults to UEFI, configure the system settings to boot in Legacy BIOS mode.
It is highly recommended to install the Replibit Appliance software on bare metal for the best
performance/reliability when backing up and recovering your customer’s Protected Systems.
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Download the Replibit Software
Use the below link for downloading the Replibit installation media
http://replibit.com/downloads/
Note: Please wait anywhere up to 5 minutes; the typical download is approximately 1.5 GB and
you can check your “View Downloads” - Internet Explorer pop-up window for status.
Once you have completed the download, proceed to the next section, Creating a Bootable USB
Flash Drive’. You may also burn the ISO onto DVD if you prefer. The base operating system
installation from USB or DVD typically takes about ten minutes.
Note: It is recommended to always download and use the latest version of the installation media
every time that you deploy Replibit.
Creating a Bootable USB Flash Drive
You can utilize your preferred bootable USB creation tool. We recommend Rufus as a good allaround USB creation utility. You can download it from the following url:
https://rufus.akeo.ie/
Note: You must have local Administrator privileges on your machine in order to run Rufus.
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Using Rufus to Create a Bootable USB Flash Drive
1. Insert your USB media into your system
and launch Rufus. It should automatically
detect and select your device; If it does
not, select the correct device from the
device drop-down list menu.
2. Ensure that the Partition scheme and
target system type field is set to MBR
partition for BIOS or UEFI-CSM.
3. Ensure that File system field is set to
FAT32 as the default, or select FAT32
from the drop-down list menu.
4. Ensure that the Cluster size field is set to
4096 bytes as the default, or select 4096
bytes from the drop-down list menu.
5. Enter a New Volume label if desired.
6. Check the Quick Format checkbox to
speed filesystem creation.
7. Check the Create a bootable disk using
checkbox and select ISO Image from the
drop-down list menu. Additionally, browse
to and select the Replibit.ISO file.
8. Check the Create extended label and
icon files checkbox.
9. Click the Start button and wait for the file
copy process to complete.
Note: Your USB drive will be formatted!
10. Once the USB creation process is
completed, remove the Flash drive and
attach it to your Replibit hardware device.
11. Ensure that Boot from USB is selected in
the system BIOS settings, and that the
USB drive is in the list of boot devices.
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Prepping Your BIOS (if necessary)
The following process prepares your system for installing the eFolder Replibit Appliance.
Changing BIOS settings may be necessary if:
−
−
−
−
You need to change the default boot device to load from a USB Flash device.
You need to enable Intel-VT or AMD-V Virtualization.
You need to make changes to Performance, Power Management, or Sleep settings.
Your motherboard defaults to UEFI and you need to switch to Legacy BIOS mode.
The following screenshots and instructions are presented as an example only. Consult the
motherboard manual that came with your system for specific instructions on configuring your
BIOS settings.
1.
To begin installation, change the BIOS settings configuration to boot from a USB Key.
• For demonstration purposes, we will present the steps for changing the following BIOS.
• To boot the system into the BIOS settings, Click the Delete key on your keyboard
during the system’s startup.
2. Select Boot (or Startup) at the
top of the screen.
3. Use the arrow to move down to
select Removable Drives for
Boot Settings Configuration
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4. Select the 1st Drive in the boot
sequence for your USB device.
5. Select Chipset on the menu at the
top of the screen and select,
Enable for Hyper-Threading,
Intel-VT d/x, or AMD-V/IOMMU.
6. Press F10 to Save and Exit the
BIOS settings.
When the system restarts, it
should boot to your USB drive.
Installation Process
WARNING! With some hardware configurations, eFolder Replibit will automatically start the
install without any prompts. This will delete all data on the drive that you are using to install
Replibit. Therefore, do not boot a machine with the eFolder Replibit installer that has data on it
that you intend to keep!
Note: An Internet connection from the appliance will be required during the post-installation
provisioning of the device.
The following steps describe the installation of the underlying Replibit operating system.
•
•
To ensure that the installation can complete successfully, the system should be connected
to a network with DHCP, and open Internet access to allow the software to be updated
and registered during the Setup & Configuration process.
If booting from a USB device, it may be necessary to change the default boot order of the
system.
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o
Power on the system, and press the appropriate key (Typically <Del>, <F1> or <F2>
on most white-box systems, or <F9> on HP Servers) to enter the BIOS setup menu.
o
Locate the Boot Order management page within the BIOS, and configure the system
to enable booting from USB Flash drive.
o
Ensure that the boot order places the USB device before internal Hard Drives.
Alternatively, press the Boot Menu key (Typically <F9>, <F10>, or <F11> on most
systems) and directly select the USB device to boot from.
Note: The Replibit operating system does not support booting from UEFI mode motherboards.
•
•
If your hardware defaults to booting using UEFI then you must change the settings within
the BIOS to boot using Legacy mode.
Consult your system motherboard documentation for instructions on selecting between
Legacy and UEFI boot modes.
Once the BIOS configuration has been completed:
•
•
•
Ensure that the DVD or USB Flash Drive is inserted into the system.
Exit from the BIOS after saving any settings changes.
Reboot the machine.
The Replibit installer should now load on the system.
The Replibit Installer
During boot of the Replibit OS,
you should see this screen
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1. When prompted for an
Installation Type, select Erase
Everything and Install Replibit.
IMPORTANT NOTE: If any other
operating system is installed on
the system, it will be destroyed,
and replaced with the Replibit
operating system.
2. Click the Continue button to
proceed with the installation.
3. Select the first disk
(typically”sda”) in the system
to be the boot drive and
operating system disk.
Note: This disk will be
formatted and erased during
the installation.
4. Click on Install Now to
continue.
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Installation will now proceed;
please wait for this step to fully
complete.
Loading the operating system may
take several minutes, depending
on the hardware and type of USB
installation media being used.
Once the installation is complete,
remove the DVD or USB Flash
Drive from the system.
5. Click the Restart Now button.
Note: Depending on your system BIOS, it may be necessary to press the <Space> bar once to
continue if the reboot appears to be stalled.
Back to Table of Contents
Section C: Setup, Configuration and First Time Login
(Quick Start Part 2)
Initial Configuration
Now that the underlying operating system has been installed, it is time to complete the
configuration and deployment of the new device. Note: Please document the IP address of the
new system displayed at the login prompt. If there is no IP address displayed, wait one minute
and press <Enter> to refresh the display.
If you intend this device to be a Customer Appliance, ensure that you have already created a
customer account in the eFolder Replibit Licensing Portal, and that the account has an
unallocated Location before proceeding. Please access the eFolder Replibit Licensing Portal
Guide 2.0 for detailed instructions on creating and managing customer accounts, locations, and
licensing.
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Open a web browser and navigate to the IP address of the newly installed device to
launch the Setup Wizard.
•
•
Completing the setup and registration of the device requires that it have Internet
access while running the Setup Wizard.
There will likely be updates to apply. If so you will see an “Applying Updates” popup.
Applying updates may take as much as 20 minutes to complete. The device will be
rebooted after the update process has completed. Observe the device console and
wait for the system to complete its reboot before proceeding if updates need to be
applied.
Once the system has been updated, the Replibit
License Agreement screen appears.
1. Read and accept the agreement before
continuing.
2. Select the radio button, I accept the terms
in the license agreement.
3. Click on the I Agree button to continue the
configuration process.
4. Next, select between a stand-alone
deployment or a multi-machine cluster.
−
−
−
For most deployments, you will select,
First Machine in Cluster.
If adding a new machine to an existing
site deployment, See ‘Clustering.’
Note: It is recommended to consult with
eFolder Replibit Support prior to
deploying any cluster, for a discussion of
the benefits, ramifications, and
limitations of clustering.
5. Click the Next button to proceed.
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6. Enter Passwords.
The Linux Root Password is the core
operating system super-user and requires a
highly secure password. Enter a Root
Password at least 10 digits long containing
Upper, Lower, Numeric and Special (i.e.
#$%^&@!*) characters.
The Replibit User Password is a limited
access shell account; this password should
be at least 8 characters long.
The Admin (Web GUI) Password is used to
access the Web Interface and all Replibit
features. This password should be at least 8
characters long.
Click the Next button to proceed.
7. Select the intended Role for the new device.
These include:
a) Appliance, which resides at the
customer site, and receives backup data
from Agent software installed on the
Customer’s protected systems.
b) Vault, which resides at the off-site
recovery location or datacenter, and
receives replication of recovery points
created by one or more Appliances.
c) Management Portal, which collects
statistics from connected Appliance and
Vault devices, and provides secure
remote access and management.
Partners typically deploy only a single
Management Portal for all managed
devices.
8. Click the Next button to proceed.
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9. In the Reseller Username field, enter your
Partner Username (Licensing Portal User)
that was provided when you completed your
eFolder Replibit Partner Agreement, and
Licensing Portal training.
10. In the Reseller Password field, enter the
License Portal Password that was provided
when you completed your Replibit Partner
Agreement, and Licensing Portal training.
11. If deploying a new Appliance, click the Get
Customers button to populate the list of
customers with unallocated locations.
12. From the Customer Username drop-down
box, select the correct Customer Username.
13. From the Customer Location drop-down
box, select from the Customer Location(s)
available.
Note: As a reminder, you must first register
in the eFolder Replibit Licensing Portal to
create Customers and Locations. If no
Customers or Locations are displayed, there
are no Customer accounts within the License
Portal that have an unallocated Location.
Consult the
eFolder Replibit Licensing Portal Guide 2.0
for more information.
Note: If you are attempting to reuse an existing
location that had a previous Appliance instance,
you must delete and recreate the location within
the eFolder Replibit Licensing Portal if you are
unable to perform a Factory Reset operation on
the Appliance originally assigned to the site.
Factory Reset will delete all data from the
Appliance and make it unrecoverable.
Click the Next button to proceed.
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The Network Setup screen appears.
• This displays the current Network Interface
configuration.
• By default, eFolder Replibit is configured for
DHCP.
• eFolder highly recommends that you click on
‘Configure’ and set up a Static IP address for
your device.
Once you have completed your Network
configuration, click the Setup button to
continue
At this point, your device and role assignment
selections will be saved, and device setup will
be completed.
You will see the processing screens shown here
to your right. Once initialization has completed,
the device will reboot automatically one last
time.
When the reboot has completed, the login page
will appear. (See screenshot on next page)
Note The login page may appear before the
device has rebooted, but you will not be able to
log in until the reboot has completed. This may
take several minutes on some systems.
If you receive an error that the user is not
authorized for login, wait 2 minutes and try
again.
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First Time Login
Once the machine has rebooted, you may log
in, and continue configuring settings.
1. In the Username field, enter the default
username which is ‘admin.’
2. In the Password field, enter the password
you provided for the Admin (Web GUI) user
during the Setup & Configuration process.
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Initial Storage Configuration
When you log in for the first time, the Menu Bar is opened and locked at the Manage Storage tab in the
Add Storage Screen shown below.
. The first task you must complete before the other menus become active is to setup your Storage Pool.
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2. Expand ‘Storage Pool’ and select a RAID level and compression.
•
•
•
•
•
•
Available options are RAID-0, RAID-1, RAID-5, and
RAID-6.
RAID-1 requires a minimum of 2 disks, RAID-5
requires a minimum of 3 disks, and
RAID-6 requires a minimum of 4 disks.
In RAID-1 and RAID-5, the total storage available for
use will be reduced by 1 disk worth of space used for
parity and to provide redundancy.
A maximum of 1 disk may be lost within a RAID-1 or
RAID-5 set without losing Storage Pool data
integrity.
In RAID-6, the total storage available for use will be
reduced by 2 disks worth of space used for parity and
to provide redundancy. A maximum of 2 disks may
be lost within a RAID-6 set without losing Storage
Pool data integrity.
RAID-0 provides no redundancy and the loss of any disk in the Storage Pool will corrupt its data
integrity. RAID-0 is not recommended for Production devices.
3. The Storage Pool may be expanded after creation, to increase available storage capacity.
• Regardless of the RAID level selected, the Storage Pool must be expanded by exactly the same
number of disks chosen during the initial setup, using the same RAID level.
• When adding additional storage sets, the size of the new disks being added does not have to be the
same as the original disk set, but the set must consist of the same number of disks.
• For example, if you choose to create a RAID-5 pool with 3 1TB disks and later want to expand the
pool, you could add 3 additional 2TB disks to expand the pool.
• If you want to expand a RAID-0 pool by single disks, create the pool with 1 disk initially and then add
disks 1 at a time to achieve your storage capacity target.
• Note: RAID-0 is not recommended or supported for Production usage. Loss of any disk in a RAID-0
Storage Pool will destroy all data in the pool!
• Using a larger number of disks in a Storage Pool set improves performance, as data is striped
across multiple spindles.
• Creating Storage Pools by combining multiple sets of disks improves performance even more, at the
expense of extra parity space consumption, as disk sets are stripped together using RAID-0.
− For example, 2 3-Disk RAID-5 sets combined into the storage pool is equivalent to RAID-50 or
RAID5+0.
− Each disk set is independently redundant, and in the case of RAID-5 could survive the loss of 1
disk in each set; total usable capacity from the 6 disks assigned to the pool is only 4 disks worth
of storage, as there is 1 disk worth of parity in each RAID set.
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•
After selecting the RAID level, select the
Compression level for the pool.
− LZ mode has slightly lower compression but
higher performance.
− GZIP mode has higher compression at the
expense of lower performance.
− LZ is recommended for all devices.
•
Expand the Unused Disks pane and select the
desired disks to be used by the pool. If you have
greater than 10 disks change your view to show
100 disks from the dropdown menu.
Note: It is not recommended to have more than 10
disks in a single RAID set.
•
Once you have selected the correct RAID level,
Compression, and storage disks, click Create
Storage to create the Storage Pool.
The Storage Status section at the top of the page
will list the availability status and pool
configuration once the pool has successfully been
created.
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Licensing
Once the Storage Pool is set up, you
should verify that licenses have been
assigned to the Appliance.
•
In the upper-left corner of the screen
you will see available licenses
displayed.
Shown in the image above is an
example of Endpoint licensing.
•
If Storage licensing has been
assigned, you will see a presentation
of the remaining storage limit in TB.
•
Note: The Storage limit presented represents the LICENSED storage amount. There may be a
larger amount of storage physically present within the device.
•
If assigned licenses are not yet present, select Settings from the Left pane, then Licensing, and
click the Sync button to retrieve licenses from the Licensing Portal.
•
If there are no licenses available after performing a Sync with the Licensing Server, visit the
Licensing Portal, and verify that licenses have been assigned to this Appliance and location. See
‘Section D: Settings’ within this guide for instructions on configuring other settings.
•
For detailed instructions on using the License Portal, consult the eFolder Replibit Licensing Portal
Guide 2.0.
Agent Deployment
To add a new Protected System to an Appliance, and begin performing backups, you will need to
download and install the Replibit Agent on each system to be protected. The Agent software may
be downloaded from the Downloads tab located in the left menu pane of the Appliance, or
directly from the login screen. All Protected Systems require a backup Agent. If the system is
configured to boot using UEFI, then after installing the backup Agent, download and install the
UEFI agent.
Before installing the Replibit Agent, please remove any other existing backup agents or products.
See Section I: eFolder Replibit Best Practices within this guide for additional guidelines and
recommendations when deploying Agents.
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Installing the Backup Agent
•
After downloading the Agent installer, run it and complete the installation.
•
Accept the Licensing Agreement, and click Next.
•
Accept or change the default installation location, and click Next.
•
Enter the IP address of the Appliance that will back up this system.
•
Optionally, enter an Encryption passphrase for the system.
Important Note: If you lose the passphrase there is no way to recover it! You will have to
delete the Protected System, and all recovery points from the Appliance and Vault; then
reinstall the Agent on the Protected System to reset the password.
•
Once the Agent install has completed, click Finished.
Installing the UEFI Agent
After the backup Agent has been installed, you must install the UEFI Agent for systems that
boot using UEFI.
• The UEFI Agent requires Microsoft .Net Framework 3.5.
• Agent installation will fail with a warning if .Net is not installed.
• Installation of the UEFI Agent requires no selections, simply launch the Agent installer
and click Install.
Change Machine Name
The default Machine Name (Hostname) of the system should always be changed when deploying
a new device. This will ensure easy identification of the device when it is joined to the
Management Portal.
•
•
•
Select Settings from the left menu pane.
Expand Change Machine Name.
Enter a Hostname or FQDN describing the new device and click on Change.
Back to Table of Contents
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Section D: Settings
The following is a detailed explanation of the available options that may be configured from
the Settings menu pane on the device.
•
From the left menu pane, click on Settings to expose the configurable options within
the main window.
•
The Settings menu is universal across all device types, but not all options exist on all
types of systems. Where there are differences, the sections below have been labeled as
to which device types they apply to.
•
The Menu pane is located along the left edge on Appliances and Vaults.
•
The Menu pane is located across the top of the page on the Management Portal.
License Details (Appliances and Vaults Only)
The Licensing Details screen displays a list of licenses that have been assigned to the Appliance,
as well as license type and usage statistics.
•
•
•
Devices assigned with Endpoint licenses will list allocated, in use, and free licenses of
each type.
Devices assigned with Storage based licensing will display the Cloud retention policy (3year or 10-year) as well as total, used, and available licensed storage.
Note: Storage licensing applies to the size of the data on the Appliance. Cloud storage
licensed usage is Unlimited for the specified retention period. Storage licensing includes
unlimited endpoints.
Click the Sync button to immediately synchronize with the Licensing Portal. On the Vault, this
page enables syncing changes to the Partner account password with the Licensing Portal. If you
change your Partner account password within the Licensing portal, you must visit each Vault and
update the password in the Licensing Details page.
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API Key
The API (Application Programming Interface) Key is an authentication string used for gaining
access to the system by third-party integrations.
Upload Logo
Upload Logo provides for Branding of the product by replacing the logo image in the upper left
corner and on the login page with a custom image. Image size should be 260 x 65 for best results.
•
•
Click on the Browse… button to select your custom logo.
Click on the Upload button once you have selected your desired logo.
Change Password
You can manage your password for the user account currently logged in to the Web Interface.
Note: If the Admin (Web GUI) password is lost, you can change its password from the shell
console.
See the ‘Using the Linux Shell’ section of this guide for
information on using shell commands.
To change the current user password:
•
•
•
•
•
From the Change Password window, Current Password
field, enter your Current Password.
In the New Password field, enter your New Password.
In the Confirm Password field, enter the New Password
you just entered.
Minimum Password Length is 8 Characters
Select the Apply button.
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Manage Users (Appliance Only)
Manage Users is an optional feature which allows you to create Customer login accounts on the
Appliance. Customer user accounts on the Appliance have full administrative access to the
device, and can perform any action available to the admin account with the exception of
managing users.
Export Image Quota Settings (Appliance and Vault Only)
From the Export Image Quota Setting window, Set the maximum allowable storage space to be
available for use when exporting Protected System disks for recovery. Export image quota does
not apply to disks being exported to USB. The Default is 0, or no limit.
Email Notifications (Appliance and Vault Only)
•
•
•
•
•
Click to check the Enabled button to enable delivery of Email Notifications for alerts
generated by the device. Emails may be delivered to one or more email addresses.
The Enabled button opens up a form to complete the configuration of the mail server you
wish to deliver emails from..
Enter: From Email, Username, Password, Server Name (IP address or FQDN), Port, and
Security type; then enter the destination To Email(s) addresses to which you wish to
deliver email alerts.
Note: To deliver to more than one address, enter multiple addresses separated by
commas.
Note: Replibit requires authenticated login to an existing mail server to deliver Email
Notifications.
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Alert Types
Email Notifications allow for granular control over which types of alerting you wish to receive.
•
Select or deselect the types of alerts that
you would like to receive email
notifications for.
•
All email recipients receive the same
alerts.
•
Once finished with Email Notification
configuration, click ‘Save’ to save the
settings.
•
Once settings have been saved, click
‘Test Mail’ to verify that email alerting can
be successfully delivered using the
configured mail server settings.
Job Auto Delete Settings (Appliance and Vault Only)
Within the Retain Jobs for text box, enter the retention period for historical job statistics to keep
on the Jobs and Alerts menus. Type a value or click the up/down arrows to configure your
desired number of days. Then click the Save button.
Agent Monitoring (Appliance Only)
With Agent Monitoring, you can define the scope of monitoring and alerting for the status of
Agent connection states. This applies to both Email Notifications and ConnectWise integrated
ticketing. The Dropdown selections include: Servers and Workstation, Only Servers, Only
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Workstations, and None. Selecting “None” will disable alert generation for the connection status
of all Protected System Agents.
•
•
Connections Alerts are generated for a Protected System whenever an Agent installed on
the specified class(es) of system have not checked in for 5 minutes.
Agent Monitoring alerts are automatically closed the next time the Agent checks in with
the Appliance.
Change Machine Name
In the Machine name (hostname) field, enter a Name to configure the hostname of the device.
This can be a simple hostname or FQDN if desired.
Note: This name is used to identify this device when reporting statistics to the Management
Portal, Email Notifications, and ConnectWise ticketing. It is recommended to use a descriptive
name as this will appear in the Management Portal and the subject line of emails and tickets.
For example, an Appliance deployed at Bob’s Computer World might be named,
“BCMPWLDR1.”
Management Portal
Use the Management Portal settings tab to configure this device to connect to and be managed
by a Management Portal.
•
•
In the IP Address field, enter the public IP address or FQDN of the Management Portal.
In the Username field, enter a configured username. (Typically, ‘admin’)
o If you wish to allow Customers to access the Management Portal to view and manage
their assigned Appliances, create a Customer user within the Management Portal and
use this username and its API key when connecting the Customer’s Appliance(s) to the
Management Portal. Customer Users will have access to all devices registered using
their account. The Admin user always has access to all devices.
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•
•
•
In the API Key field, enter an API key obtained from the Management Portal Users tab.
Select the Test Connection button to verify communications.
Click Save to complete the configuration and register with the Management Portal.
Note: Devices connected to a Management Portal will be remotely and securely accessible from
the portal, without the need to configure firewall rules or port forwarding, by utilizing an
encrypted SSH tunnel connecting outward from the Appliance to the Management Portal.
To access the available user names and API keys, log in to the Management Portal and select
Users from the top menu bar. See the ‘Using the Management Portal’ section of this guide for
more help using the Management Portal.
Time Settings
The Time Settings screen allows you to manage the Time, Date, and Time Zone of the device.
Network Settings
The Network Settings screen manages Network Settings on
the device.
•
•
•
•
•
•
From the Appliances drop-down list, select the desired
Appliance name/IP address. (Multiple devices will only
exist if a Cluster has been configured)
Click to check the Enable Firewall checkbox.
From the Interface(s) dropdown list, select your Interface
from the selections.
Select DHCP or Static.
If you selected Static, enter IP address, Subnet Mask,
Gateway, and DNS Servers. Multiple DNS Server
entries may be entered separated by a comma.
Click on Save.
Note: Additional network adapters may be configured to
provide access to additional network segments, or to segregate iSCSI or NFS traffic from backup
traffic using separate network paths.
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Update Manager
The Update Manager configures and manages the automatic deployment of updates on devices
and Protected Systems.
•
•
•
•
To enable, check the Enable Auto Update checkbox to automatically install new updates
during the overnight maintenance window. If available, Agent software on Protected Systems
will also be updated automatically.
To manually check for new updates and apply them immediately, click Check Updates. If new
updates are discovered, the button will change to Update Now.
Click Update Now to install updates immediately.
The Device will be rebooted automatically once the update process has completed.
Factory Reset (Appliance and Vault Only)
•
•
•
•
If you would like to restore your Appliance or Vault back to a pre-deployment state, click on
the Factory Reset button. This performs a complete reset of the device back to its initial, predeployment state.
IMPROTANT NOTE: Performing a Factory Reset deletes all data stored on the device, and
releases the configured Customer location for re-assignment to another Appliance within the
License Portal.
IMPROTANT NOTE: Licenses assigned to the Customer Location remain assigned. To return
licenses for this customer location and remove them from Billing, visit the Licensing Portal,
and remove the license assignments from the customer location.
After performing a Factory Reset, the device is ready to be redeployed as an Appliance or
Vault to the same, or other customer location.
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Shutdown and Reboot
The Reboot and Shutdown functions/buttons reboot and/or shutdown the device.
Note: When performing a shutdown, if the system does not have remote power management
(such as IPMI or vPro for example) there will be no ability to remotely power it back on.
A user will have to physically press the Power button on the system.
Back to Table of Contents
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Section E: Using the Appliance
The following section will discuss usage of the Web Interface options within the Appliance. Many
of the options are considerably similar to the options in the Vault.
The Menu Pane
•
•
•
On the left side of the screen is the Menu
pane.
To populate the main window with task
specific information and controls, click on
Selections from the Menu.
On Appliances, the top section of the
menu pane contains an overview of the
Licensing that has been assigned to the
device.
Overview of Menu Items
• Logo: The Branded Logo you’ve uploaded
to the device is displayed here.
• Protected Systems shows information about
the systems being backed up by this
Appliance.
• Schedules controls management of backup
schedules that can be assigned to Protected
Systems.
• Jobs shows information about active and
completed job history.
• Alerts shows status and information on
recent and past Alerts generated by the
device.
• File Browser provides access to mounted
recovery points and Exported disks,
enabling retrieval of individual files from any
web browser. For bulk file recovery, see the
‘File and Folder Recovery’ section of this
guide.
• NFS Exports controls and manages access
by remote systems to the NFS file shares
hosted on the device for recovery and
Exported disk retrieval.
• iSCSI manages active iSCSI targets exported
from Protected Systems for recovery
purposes.
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• Manage Storage provides access to the
Storage Pool configuration utility.
• Settings contains all of the configurable
options discussed in the previous section.
See ‘Section D: Settings’.
• ConnectWise Settings provides the
configuration parameters for integrating
Replibit with ConnectWise for automated
billing and ticketing.
• Vault Settings controls configuration of offsite Vault destinations for replication of
Protected System recovery points.
• System Info provides an overview of system
configuration, hardware, and utilization
statistics.
• Cluster Management displays information
and management options for members of
the current cluster.
• Downloads provides access to the available
Agent installers and other components.
Next, we will discuss each of these Menu’s in
detail.
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Protected Systems
Overview
Selecting Protected Systems will display a list of the systems currently being backed up, and
protected by this Appliance.
•
The Status column has icons that indicate whether the system is currently running as a virtual
machine (the first dot will be Green), and whether Replication is enabled for the system (the
second dot will be Blue).
•
System Name (Hostname), Operating System, and Currently Protected Volumes (disk
volumes), are listed for identification and information.
•
The Schedule column contains a dropdown list of available backup schedules. The assigned
schedule is displayed. To change schedules, click the dropdown and select another schedule.
Schedules are configured and managed from the Schedules menu, discussed in the next
section.
•
Under the Actions column are the Protected System Details and Delete buttons.
Note: If you select, “Delete,” the system will prompt you for permanent deletion/removal of
the Protected System, and all recovery points! This action is permanent and cannot be
undone!
•
If you select the, “Details” button, it will open the Protected System Details page, which
contains many additional system specific configuration options. (Discussed below)
•
Click the Refresh button to update the display view with any newly discovered Protected
Systems.
Click the Import button to retrieve Protected Systems being Migrated or Recovered via USB
media and import its data.
•
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Protected System Import and Vault Recovery
Protected Systems that have been replicated to a Vault may be recovered back to an Appliance in
the event that the recovery data on the Appliance is lost. This provides for a means of retaining
the backup history for the Protected System present on the Vault in the event an Appliance is lost
and needs to be replaced.
Note: If you intend to perform a Recovery of a Protected System from a Vault to an Appliance,
before deploying the new Appliance at the customer site, disable the Replibit Agent service on all
Protected Systems until the recovery is complete to prevent the creation of a new backup chain
on the new Appliance.
Network Recovery
To recover the Protected System from a Vault directly over the network, navigate to the Protected
Systems page on the Appliance and click the Recover button.
•
•
•
•
In the Recover Protected System dialog,
enter the IP address of the Vault, and click
the Test Connection button.
Select the desired Customer Location from
the Dropdown menu.
Select the desired Protected System from
the Dropdown menu.
Click the Recover button.
Monitor the recovery progress from the System tab on the Jobs menu.
USB Recovery
To recover a Protected System using a USB hard drive to transport the data, navigate to the
Protected System Details page on the Vault.
•
Click the Recover – USB button.
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Select the desired disk from the USB Dropdown list.
Verify the Free Space is sufficient for the Protected System
being exported
•
Click on Recover to begin the export process.
Monitor the progress of the data export from the System tab
on the Jobs menu.
Once the export to USB has completed successfully,
transport the USB drive to the customer location and attach
it to the Appliance.
•
Navigate to the Protected Systems menu and click
on the Import button.
•
Select the USB drive from the USB Dropdown list,
then select the Protected System from the Protected
Systems Dropdown.
•
If an Encryption password was configured for the
Protected System, enter it in the Password field.
•
Click Import to begin the recovery on the Appliance.
Monitor the Import progress from the System tab of the Jobs menu.
Importing a System
When you export a Protected System to a USB disk, either by performing a Recover – USB from a
Vault (see USB Recovery), or a Migration over USB between devices (see Migrating Protected
Systems), you may Import the Protected System into the Appliance using the Import button on
the Protected Systems page.
•
•
•
•
•
Attach the USB disk to the Appliance and
click the Import button.
Select the USB drive using the USB
Dropdown menu.
Select the Protected System using the
Protected Systems Dropdown menu.
If an Encryption password was assigned to
the Protected System, enter it in the
Password field.
Click Import to begin the data import
process.
Monitor the progress from the System tab of the
Jobs menu.
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Enable Backups after Recovery or Import of a Protected System
Once the Recovery or Import has completed successfully, create a connection to the Vault from
the Vault Settings menu. From the Protected System Details page, select Replication, and add a
Vault Replication Target to the Vault for the Protected System. Verify that no errors are received
when enabling Replication, or contact eFolder Support for assistance.
Once Replication has been enabled, enable and start the Replibit Agent service on the Protected
System and perform an immediate Full Backup to ensure all system changes are synced to the
Appliance and Vault.
Protected System Details Page
•
From the Protected System Details page, you can see general information about the protected
system, available and in-use snapshots, and perform configuration of Replication, Boot Testing,
Retention, and Alerting policies.
•
If a Vault schedule has been created on the Vault Settings page (discussed below in the Vault
Settings menu pane), then you can enable replication of recovery point data for this protected
system to one or more off-site Vault(s).
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Managing Replication
To view or change Replication configuration, click the Replication button.
Add a Vault Replication Target(s)
•
•
•
•
•
•
•
From the Protected Systems Details Page click the Replication button.
The Enabled checkbox should be selected and enabled. Clear the checkbox to disable
replication to this Vault.
Click the Vault Setting dropdown to select an available Vault. (Vaults are configured under
Vault Settings from the Menu Pane.)
Click the Initial Snapshot dropdown and select which snapshot will be used as the Base
Image when replicating to the Vault.
If you wish to use USB Seeding to deliver the Protected System Base Image to the datacenter
on a USB hard drive for this Vault, click to enable the checkbox to the left of USB Seeding.
To add additional Vault that you would like to replicate this Protected System to, click Add
Vault to create another Vault Replication Target and repeat the above steps to configure the
replication settings.
Click the Save button to save your Replication settings.
Delete a Vault Replication Target(s)
•
•
•
•
•
Click the Replication button from the Protected Systems Details Page.
Click the Delete button for the Vault Replication Target that you wish to remove.
IMPORTANT: Deleting a Vault Replication Target also deletes the Protected System from the
Target Vault!!
Click Save to save changes and begin the deletion process or Cancel to abort.
Note: The Replication Settings window will show Deleting for deleted Vault targets until the
Appliance has confirmed that the Protected System has been fully deleted from the Vault.
This normally takes only a few minutes.
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Export a USB Seed Disk
•
•
•
•
•
Connect a USB hard disk to the Appliance.
Click the Replication button from the Protected Systems Details Page.
Click the USB Seeding dropdown next to any Protected System for which you enabled
seeding and select the target USB disk.
Click the Seed button to start the seeding export job. Monitor the progress of the seeding
export from the Seeding tab of the Jobs menu.
If you select the same Base snapshot for all Vaults, a single Seed Export can be used for all.
Import a Seed Disk on the Vault
•
•
•
•
•
Once the seeding job has successfully completed, transport the USB disk to the datacenter
and connect it to the Vault.
From the Menu pane select Protected Systems.
Click the Seed button in the actions pane of the target Protected System (as shown below) to
begin importing the seed data from the USB disk.
Monitor the seed import process from the Replication tab on the Jobs Menu pane on the
Vault.
If the same Base Snapshot was selected for all Vaults when configuring replication (above),
you may use the same USB Seed export disk for all Vaults, if desired.
Temporarily Disable Replication
•
•
•
•
Click the Replication button from the Protected Systems Details Page.
Click to clear the checkbox in the Enabled column.
Click Save to save changes.
To re-enable Replication, click to set the Enabled checkbox and save changes again.
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Enabling Nightly Boot Checks
•
To enable nightly Boot VM Checks of the Protected System, click to enable the Boot VM
Check checkbox.
•
•
•
•
•
•
If an Encryption passphrase was specified when deploying the Agent to the Protected System,
the System Encrypted password prompt will be displayed. Enter the Encryption Password;
click the, I Agree button.
If the Boot VM Check option is enabled, the Appliance will perform a nightly virtual boot-up
of the Protected System using the most recent recovery point, then take a screenshot of the
running system.
The most recent screenshot image may be viewed by clicking the Screenshot button on the
Protected System Details page (shown here.)
The image is delivered as an email attachment if the Email Notifications feature is enabled in
Settings and the Boot VM Check alert type is enabled.
If ConnectWise Integration is enabled, a ConnectWise ticket will be created containing a link
to the screenshot image if “Enable Ticket Creation for Replibit Boot VM Check” is enabled.
A global overview of all Boot Images is available on the Management Portal from the Boot VM
Report page. Refer to the ‘Using the Management Portal’ section of this guide for details.
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Scheduling an Immediate Backup
•
•
Click the Schedule Now button to schedule an immediate backup of the Protected System.
o You can choose from Incremental or Full type backups to be run.
Click the Schedule button to queue the backup or the Cancel button to abort.
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Migrating a Protected System to another Device
Migration Settings
Performing a Migrate relocates the backup data of a Protected System along with all its metadata
to another Appliance or Vault.
•
•
•
•
The Migrate Within Cluster over Network radio button relocates data to another device within
the current management Cluster over the network.
The Migrate Outside Cluster over Network radio button migrates data to a new device over
the network.
The Migrate Within Cluster over USB radio button writes the Protected System recovery
points, and metadata to an attached USB hard drive. To receive the data on the target
system, attach the USB hard drive and click on ‘Import’ on the Protected Systems page.
Starting a migration of a Protected System to another Appliance will permanently disable it
for backups on this Appliance. Please see ‘Migrating Protected Systems’ in the ‘Advanced
Topics’ section of this guide for additional details.
Note: Migrate Outside Cluster over USB may be used to migrate Protected System data to an
entirely different Replibit Partner account if desired.
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Changing Backup Retention Settings
Backup Retention controls how long recovery points
will be retained on the device before being
automatically purged. There are two modes of backup
retention: Basic and Custom.
−
Basic Retention mode will retain all snapshots
for the specified number of days.
o
−
Snapshots older than the selected time
window will be removed from the system.
Custom Retention mode retains all snapshots
for a set number of days similar to Basic mode.
Thereafter it will retain a set number of Daily,
Weekly, Monthly, and Yearly snapshots. The
system will keep the LAST available snapshot for
each period of time; (for example, the last
snapshot of the day, week, month, or year).
o
o
The value for Retain All Snapshots must
be greater than 0 (Zero)
Setting any retention period value to -1
indicates Keep Forever for that interval.
In the example settings presented in the image
to the right, we have elected to keep all
snapshot for 5 days.
After 5 days, we will then begin keeping the last snapshot of the day for 5 days, the last
snapshot of the week for 4 weeks, the last snapshot of the month for 3 months, and the
last snapshot of the year forever.
Daily, Weekly, Monthly, and Yearly retention may overlap. Overlapping snapshots are not
deleted until they are no longer valid for any retention Interval. (For example, the last
snapshot of the day on December 31 is both a monthly and a yearly and will not be
deleted until it is beyond both the “Monthly” and “Yearly” retention intervals.)
o For example, suppose that it is 1:00PM on Thursday, January 8th. In this case, we
would have all snapshots taken from 12:00am on Saturday, January 3rd up to the
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o
o
o
o
present time (keep all for 5 days), the last snapshot of each day taken on Monday,
December 29th through Friday, January 2nd. (Keep 5 Daily’s)
Our most recent Weekly would the last snapshot of the day taken on Sunday,
January 4th, which overlaps one of our Daily’s.
We would also have Weekly snapshots from December 28th, 21st, and 14th.
Our Monthly snapshots would be the last snapshot of the day taken on December
31st, November 30th, and October 31st.
Finally, our Yearly snapshots would be the last snapshot of the day taken on
December 31st of each year that we have had the Appliance in operation. Not that
this overlaps with our most recent Monthly.
If no snapshot exists for any of the given days listed above, the next most recent snapshot
within the time interval will be chosen. For example, if no snapshots exist on Saturday or
Sunday, the last snapshot taken on Friday will be selected for the Weekly, and so on.
Raise Alerts on No Backup
•
This setting controls the frequency of Alerts generated when backups fail or are missed. The
default value for this setting is 0 (Zero) Hours, which indicates that Alerts should always be
created immediately whenever a backup is missed or fails.
•
Increasing the value of this setting will suppress Alert generation for failed or missed backups
by the specified number of hours. For example, if this setting is set to 3 Hours, and a backup is
missed on the first hour, then fails on the second hour, but succeeds on the third hour, no
Alert will be raised.
•
This setting controls Alert generation for both Email Alerting and ConnectWise ticket
creation.
Snapshots and Snapshot Actions
For each recovery point, there are a series of actions that can be performed by selecting one of
the buttons in the Actions menu.
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Start VM
•
•
•
•
Selecting Start VM will virtualize the chosen
recovery point and boot the Protected
System from that point in time on the
Appliance.
There are a number of customizable options
available when virtualizing a Protected
System.
Set the amount of RAM and number of CPU
(cores) that will be available for the virtual
system.
Select Mode: Test Mode or Live Mode.
− Test Mode boots the virtual machine in a
private network for testing. Any changes
made to the virtual machine hard disk
images will be destroyed when the system
is shutdown.
− Live Mode boots the virtual machine on
the same LAN as the Appliance
management interface. The selected
Recovery Point will be marked as
Persistent and any changes made to the
virtual machine disk volumes will not be
lost when the system is shutdown. After
running in Live Mode you may shut down
the system and perform a Bare Metal
Restore or Disk Export of the VM from this
persistent snapshot to retain all data
changes made while your Protected
System was virtualized on the Appliance.
Note: Live mode is intended be utilized as an
emergency recovery method for Protected
Systems that have become damaged or lost and
need to be restored to service urgently or when
other recovery methods would cause
unacceptable downtime. You should perform a
recovery of any system running in Live Mode
back to physical or virtual hardware as soon as
possible in order to re-establish redundancy.
•
Selecting a Boot Key sends that key stroke to
the virtual machine after BIOS POST
completes and enables access to the virtual
BIOS or Windows Startup menu during
system boot.
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•
Configuring Boot Device and CD-ROM
Image allow for booting of the protected
system from a CD image for diagnostic or
testing purposes. For example, to perform
startup repair when performing a Live Mode
system recovery.
•
Password: If an Encryption passphrase was
entered when installing the Agent, you will
be prompted to enter it here in the Password
field.
•
For information on configuring and using VirtIO drivers, refer to ‘Using VirtIO in a VM’ in
the ‘Advanced Topics’ section of this guide.
•
When a virtual machine is running, the
snapshot actions will change. Start VM will
become Stop VM, and an additional button,
Terminal will be present in the Actions list for
the chosen recovery point. Other actions will
be grayed out.
•
If you select Terminal, this will open a new
browser window displaying the running
virtual machine console. Please ensure that
your web browser is configured to allow
popups before starting a VM or selecting
Terminal.
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Mount
•
If you select Mount, you will mount all of the Protected Systems’ disks that were selected
for backup on the Appliance or Vault, and make them accessible from the File Browser tab
of the Menu pane.
•
If an Encryption Passphrase was entered during the Agent installation, you will be
prompted to enter the Password.
•
To use the Mount option for individual file recovery, select the
desired recovery point and click Mount, then browse down using
the File Browser to the file(s) you would like to recover. Download
the files you are looking for by right-clicking them from the right
side window.
•
For instructions on performing bulk recovery of files or folders, refer to the ‘File and
Folder Recovery’ section in this guide.
•
For instructions on recovering complete systems, refer to the ‘Disaster Recovery’ section
of this guide.
Export
•
•
•
•
If you select Export, you will create a virtual disk image file for some or all of the protected
disk volumes on the system.
You may elect to selectively export specific disk volumes.
By default, the images are generated in the ExportVMs folder on the Appliance or Vault
within the Storage Pool, and can be accessed using the File Browser or via the NFS Export
feature.
An option exists to export the disk images to an attached USB drive if you prefer.
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•
•
•
•
•
Select the Volumes you would like to
Export.
Select your desired format from the
available radio buttons: VMDK (VMware),
VDI (VirtualBox), VHD (Hyper-V Gen1 or
Xen), VHDX (Hyper-V Gen2), or RAW
(KVM).
If you entered an Encryption Passphrase
during the installation of the Agent, you
will be prompted for it in the Password
field.
After selecting your desired format, and
entering your password (if necessary),
select the Start button to begin the
export process.
You can monitor the progress of the
Export from the Conversion tab on the
Jobs Menu Pane.
Start iSCSI
•
•
•
•
Start iSCSI presents the disk volumes of
the selected recovery point as iSCSI
Targets, which you can access by remote
systems capable of running an iSCSI
Initiator client. (For example, Microsoft
Windows iSCSI Initiator is located in
Control Panel under Administrative
Tools.)
You can utilize iSCSI for bulk recovery of
files or direct virtualization of protected
systems on third-party hypervisors like
VMware or Hyper-V. (See the ‘File and
Folder Recovery’ and ‘Disaster Recovery’
sections of this guide for more details).
You can enable iSCSI for a recovery point
in Test Mode or Live Mode.
Similar to Start VM, when the recovery
point is exported in Test Mode, it is then
destroyed when iSCSI has stopped; any
changes made to the disk volumes are
lost.
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•
•
•
•
•
•
When started in Live Mode, a persistent
recovery point is created, and any
changes to data are retained.
Persistent recovery points created by
Start VM and Start iSCSI are
interchangeable.
For example, a virtual machine recovered
using Live Mode virtualization may be
shut down and then exported via iSCSI in
Live Mode, preserving the data changes
that have been made to the disks so that
they can be recovered to new physical or
virtual hardware.
If an Encryption Passphrase was entered
during the installation of the Agent,
enter it in the Password field.
Select the desired Mode and then click
the Start button.
To connect to the exported targets from
a Windows system, launch iSCSI Initiator
from Control Panel -> Administrative
Tools. From the iSCSI Initiator
Properties screen, enter the IP address
of the Appliance or Vault in the Target
field and click Quick Connect. Disk
LUN’s should be enumerated in the
Discovered Targets field. Select each
LUN and click Connect to mount it.
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Delete Snapshot
If you would like to manually delete individual recovery points, click the Delete button at the right
edge of each snapshot.
Used Snapshots
If you expand the Used Snapshots section on the Protected Systems Details window, it will
display all recovery points that are currently in use; for example, Mounted or running as a VM. It
will also provide the appropriate option to close it if possible; (for example, Dismount or Stop
iSCSI, etc.).
Snapshots in use by Running VM’s, Mounted, being Exported, or currently exposed as iSCSI
targets will be listed as, “in-use.”
Note: Snapshots in use by Export cannot be closed from the Used Snapshots view. You must
wait for the Export process to complete before the snapshot will be closed automatically.
Schedules
The Schedules menu pane is used to manage scheduling of backup jobs for Protected Systems.
Multiple backup schedules may be created, enabled, disabled, or deleted, and assigned to
individual Protected Systems. To create a new schedule click the Create Schedule button.
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•
Enter a Name for the new Schedule.
•
Check the corresponding checkboxes
to establish if the Schedule should be:
o
Enabled, or
o
assigned as the Default
schedule if desired.
•
You may specify a time window for
performing the initial Full image
backups of Protected Systems; for
example, you may wish to exclude
normal business hours.
•
For ongoing incremental backups,
choose the backup mode: Interval or
Manual from the Incremental Backup
selection.
•
Interval mode performs backups every x
minutes or hours between the specified
Start and Stop times. Select the desired
start and stop window and set the
backup Interval.
•
In Interval mode, backups always occur
on the hour. i.e. 1:00, 2:00, etc. For
more granular intervals, backups occur
on 15 minute dividers. i.e. 3:15, 3:30,
3:45, etc.
•
Manual mode performs backups only at
specific times of the day, specified by a
list of backup times. Enter a comma
separated list of backup times using 24hour format in the form HH:MM. (such
as, 07:00,12:00,18:00).
•
To stagger backup times when backing
up many servers to one Appliance, use
Manual schedules to start some servers
5 or 10 minutes after the hour.
•
Select Save when you’ve completed
your selections.
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Jobs
The Jobs menu pane contains information about current and historical job history. On the menu
pane, there are submenus for Backup, Replication, Seeding, Conversion, and System type jobs.
•
•
•
•
•
The Backup tab contains information about local Backup jobs on the Appliance.
The Replication tab shows details of recovery points being replicated to the off-site Vault.
The Seeding tab shows the progress of full image Seed jobs being written to USB disks.
The Conversion tab shows the progress and status of disk Export jobs on the system.
The System tab shows the status and progress of System jobs, like system updates and
Protected System migrations.
You may set the historical retention period for Jobs metadata from the Jobs Auto Delete
Settings page of the Settings menu pane.
Status Indicators and Actions
Possible Status values include: Completed, Failed, Missed, Running, Paused, Error, and Waiting
Ingestion (for Replication jobs). Hover the mouse over any status icon to display its text label.
Note: In-progress jobs will have a Green circle icon followed by an Action icon. Backup jobs
can be Paused (and resumed). Replication, Seeding, and Conversion jobs may be cancelled
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progress icon will remain until the snapshot has been consumed and committed on the Vault.
(Hovering over the icon will display “Waiting for Ingestion”) ; system jobs generally cannot be
Paused or Cancelled.
Note: If you perform a USB Seeding of a Protected System Base image, the subsequent
Incremental backups will be replicated to the Vault immediately. The Replication Jobs menu
will display all of these snapshots in a ‘Waiting for Ingestion’ status until the Seed drive arrives
at the Vault, completes being imported, and/or is consumed. Once the Base image has been
received, the incremental backups will be processed in turn.
Alerts
The Alerts menu pane shows the status of any active or recent alerts generated by the Appliance.
You may select between Alerts and Alert Archive views. Alerts filters for more recent alerts and
Alert Archive displays all alerts within the log. Retention of the Alert Archive is controlled by the
Jobs Auto Delete Settings retention on the Settings menu pane.
Alert Status may be Active, Closed, or Auto Cleared. Hover the mouse over icons in the Status
pane to read their text label.
Many types of alerts will be automatically cleared if the next attempt to perform the failed action
succeeds. Some types of alerts must be manually closed.
Alerts in an Active state that can be manually closed will have a button in the Action pane.
File Browser
The File Browser lets you explore mounted disk volumes from Protected System recovery points,
and download individual files for simple file recovery. Using File Browser, you may also view the
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full system disk images that have been Exported on the device, download individual disk image
files, or delete Exported disk images that you no longer need. Right-Click items in either the left
or right windows panes for a list of options, such as Download or Delete.
Located at the bottom of the page is a list of mounted recovery points, with an option to
Dismount them once you have finished.
When you have completed file recovery operations, it is recommended to dismount any Mounted
recovery points or delete any Exported disk volumes. This will allow for successful cleanup of
recovery points by retention policies and free up space in the Storage Pool.
NFS Exports
If you enable NFS Exports, this will allow you to remote systems to connect to the Appliance, and
mount the Export folder using the network file system protocol. NFS connections are secured by
host IP address. If you use NFS Exports, you may easily connect your VMware, Hyper-V or other
hypervisor server to the Replibit Appliance or Vault in order to transfer Exported Protected
Systems disks for recovery.
To enable NFS Exports, click to select the Enable NFS Exports checkbox.
Click the Add Allowed IP button, and enter the IP address of the host that you wish to
allow connections from.
• To mount the NFS folders from a client, provide the IP address of the Appliance, and the
shared folder path you wish to mount to the NFS client.
• On an Appliance, the shared folder path is /export/admin.
• On a Vault the shared folder path is /export/<Username> where <Username> is the login
name of the Customer whose data you are recovering.
• To remove a host from the access list, click the Delete button for the host in the Actions
menu
See the sections on recovering to VMware or Hyper-V using NFS in the ‘Disaster Recovery’
section of this guide for examples of using NFS Exports for data recovery.
•
•
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iSCSI
The iSCSI menu pane displays all currently exported iSCSI targets, including details about session
identity and volume names. Use this tab to help identify disk volumes by IQN name, to quickly
find all exported targets, or to Dismount and remove sessions when they are no longer necessary.
See the sections of this guide on ‘File and Folder Recovery’ and ‘Disaster Recovery’ for examples
of using iSCSI to recover Protected Systems and customer data.
Manage Storage
The Manage Storage menu pane allows you to see the status and configuration of the Storage
Pool and all disk volumes present within the system. From this menu pane, you may create or
destroy the Storage Pool, replace failed disks and perform a rebuild of the Pool, or add disks to
the Pool to expand storage capacity.
Storage Status
The top section of the Manage Storage view displays the current configuration and status of the
Storage Pool. Items of note:
•
•
•
•
The pool State should be Online.
The State of each disk volume present should be Online
Read, Write, and CKSum error count columns should all be 0 (Zero)
Errors should list ‘No Known Errors’
If any of the above statements is not true, contact eFolder Replibit Support for assistance.
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SAN Expansion
If you are using a SAN to provide storage for your Storage Pool (via iSCSI, as discussed below)
and have expanded the size of any LUN that you are exporting to the Replibit device, use the
Expand Pool button to rescan the LUN for the size change and add the new storage space to the
Pool.
Destroying the Storage Pool
Clicking Destroy Pool will delete the storage pool and all data.
Note: Use the Destroy Pool option with caution. Clicking on Destroy Pool will delete the storage
pool and all data. This is an irreversible action!
Storage Pool Operations
Expanding the Storage Pool menu displays the current RAID level, Disk-Set size, and
Compression settings. Note in the example above that we have selected RAID6 using (4) disks
per RAID volume set, with a Compression scheme of LZ4.
Failed Disks (Identifying and Replacing)
If disks within the Storage Pool have failed, the Storage Status will change from Online to
Degraded or Faulted, depending on the severity of the failure and the RAID level selected.
If sufficient RAID redundancy exists, the
Storage Pool will become Degraded
but will continue to operate in RAID
Recovery mode. Performance will be
impacted but the device will continue to
function, and no customer data will be
lost.
Failed disks should be replaced as soon
as possible in order to restore RAID
redundancy and prevent the possible
loss of customer data should additional
storage pool disks fail.
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Once you have replaced the failed disks within the device, navigate to the Manage Storage
menu and expand Failed Disks.
Click the Replace button to start the failed
disk recovery process.
From the Unused Disk dropdown select an
available disk that is as large as or larger than
the original failed volume.
Click on Replace to begin rebuilding the
RAID set onto the replacement drive.
If insufficient RAID redundancy exists to
provide for the failed disk volumes, the
Storage Pool will become Faulted and all
customer data present will be lost. Faulted
Storage Pools will have to be destroyed and
then recreated again once the failed disks
have been replaced. See Vault Recovery for
information on retrieving data from the Vault.
Used Disks (Disk Device Identification)
Expanding Used Disks displays a list of all disk volumes in use, along with identifying information.
•
•
•
•
•
•
•
Disk displays the local device address of the disk.
Disk Type displays whether the device is a local physical volume or a remote iSCSI LUN.
IQN lists the identity of attached iSCSI LUN’s.
Disk ID displays the identity of the device within the Storage Pool.
TargetIP and TargetPort displays connection information about the iSCSI Target.
Disk Status shows the current status of the disk.
Size displays the total size of the volume.
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Unused Disks (Expanding the Storage Pool)
Expanding Unused Disks displays a list similar to the Used
Disks display described above. Unused Disks may be used to
expand the capacity of the Storage Pool.
To add additional storage capacity to the pool, select the
minimum number of disks. (Minimum Disks is defined as the
number of disks used to initially create the storage pool.)
Refer to the image to the right: Minimum Disks is displayed in
the RAID Level configuration, as well as noted under
Compression Level.
Select a set of disks that are all the same size. The size does
not have to be the same as other RAID sets already assigned
to the Storage Pool.
Click Add to Storage to create a new RAID set and add it to
the existing Storage Pool.
Note: Additional RAID sets are Spanned onto the existing
Storage Pool similar to RAID-0. For example, if your Storage
Pool is configured for RAID-5, then adding a new RAID set is similar to RAID-50. Each RAID set
contains its own set of redundant disks, so for example, a single disk could be lost from each
RAID-5 set without losing data integrity of the Storage Pool.
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iSCSI Storage (Managing Remote Storage Volumes)
eFolder Replibit supports using external iSCSI disk volumes for creating the Storage Pool.
Important! It is not recommended to mix Local storage with iSCSI storage devices when creating
the Storage Pool.
Expand iSCSI Storage to display the iSCSI Initiator management settings.
Enter the iSCSI Target Server IP address (and port if it has been changed from the default) under
Discover & Add iSCSI Storage and then click Scan to search for accessible storage volumes.
Click Add on each discovered disk volume that you would like use as a Storage Pool disk to
attach it to the Appliance.
iSCSI utilizes the network layer instead of a dedicated storage controller when performing disk
and storage operations. Multiple network adapters should be employed when utilizing iSCSI for
the Storage Pool in order to prevent network performance bottlenecks.
Note that iSCSI network traffic may be segregated from backup traffic by placing it in an alternate
subnet bound to a second physical NIC. (See Network Settings or refer to Section D: Settings
menu pane). Also, it is highly recommended to utilize 10Gbe Ethernet cards when using iSCSI
devices for the Storage Pool to improve disk performance.
Using 1Gbe Ethernet (even when using multi-path) for iSCSI Storage Pool devices is officially
unsupported by the eFolder Replibit Support team, due to poor performance concerns.
USE AT YOUR OWN RISK!
ConnectWise Settings
From the ConnectWise Settings menu pane, you may enable integration of eFolder Replibit with
your ConnectWise PSA. Once enabled, alerting events trigger tickets within the PSA. Ticket status
is synchronized in both directions with the corresponding alert. Important! Before enabling
ConnectWise Integration within Replibit, you must first ensure that ConnectWise has been
properly configured for Integration with third-party products. For complete details on configuring
your ConnectWise system for integration with Replibit, please refer to the eFolder Replibit
ConnectWise Guide.
It is recommended to contact eFolder Replibit Support for assistance when enabling and
configuring the ConnectWise Integration.
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Enable ConnectWise Integration:
•
•
•
•
•
In the Site: field, enter the URL to your
ConnectWise server.
In the Company: field, enter the Company
Name.
In the API Key field, enter your API Key
In the API Secret field, enter the API Secret
password.
Click the Test Connection button to verify
that your credentials are correct; then click the
Save Configuration and Credentials button.
Configure Billing Integration
To enable Billing integration for this Appliance,
expand Billing Integration and click to check
the Enable Billing Integration checkbox.
Select the Customer that this Replibit device
should be billed to from the Select a Company
dropdown.
Select the Agreement that you created within
ConnectWise for this service from the Select an
Agreement dropdown. The Agreement should
contain a definition of the Monthly fixed billing
for this device.
Select the Addition that you created within ConnectWise for this service from the Select an
Addition dropdown.
Replibit will update the Addition within ConnectWise with the total amount of Storage (in
Gigabytes) being consumed on all Vaults by all Protected Systems hosted on this Appliance.
Storage used by Protected Systems being replicated to multiple Vaults will be reported
cumulatively. The Addition should be configured within ConnectWise with the off-site Vault perGigabyte charge (if any) that you wish to bill this customer.
Configure Ticketing Settings
To enable ConnectWise Ticketing expand Ticketing Settings and select a company from the
Service Ticket Company dropdown.
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Replibit ticketing integration with ConnectWise is granularly configurable per event type. To
receive ConnectWise tickets for each type of alert event, enable each event class as follows:
Check the Enable checkbox, select a Service Board, and then select the ticket status you would
like to assign for New and Closed tickets of this type. All ticketing event classes are optional and
you need only configure the types of events for which you wish to receive tickets within
ConnectWise.
Import and Export Settings
Once you have completed configuring ConnectWise on your first device, you may Export the
settings to a file and Import them when configuring subsequent devices. Click Export or Import
from the ConnectWise Settings menu pane.
Vault Settings
From the Vault Settings menu pane, you can create and manage connections to one or more offsite Vault repositories. Click Add Vault to create a new connection.
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•
•
•
•
•
•
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Enter a “friendly” name by which to identify the Vault, and the public IP address or FQDN
by which it may be accessed by the Appliance.
Click Test Connection to verify that communication can be established.
Your firewall must allow ports 443 and 9080 from the Appliance to the Vault.
Configure ‘Alert if Snapshots Lag By’ to the desired number of days to control replication
alert ticketing.
Configure ‘Send Incremental Snapshots in Groups of’ to a value greater than 1 if you wish
to group replication jobs. This can reduce total WAN traffic by aggregating compression
across several snapshots, but reduces the frequency off-site replications. The Vault may lag
behind the Appliance by several snapshots if this feature is used.
Enable or Disable the Vault schedule using the Enable checkbox. Disabling the Vault
schedule here stops replication for all Protected Systems on this Appliance that are
replicating to this Vault. To halt replication for a single Protected System only, disable the
Vault Replication Target using the Replication button on the Protected System Details
page.
Configure the replication schedule to suite your specific Customer location requirements.
o You may build Vault replication schedules to be as granular as you desire by
selecting days of the week, start and stop times, and allowed bandwidth.
o Click Add to add additional time blocks to the schedule.
o Set different bandwidth restrictions throughout the day, or exclude time windows
to prevent replication during those time periods if you so desire.
Click Save to save your settings.
It is recommended to create only a single Vault schedule assigned to all Protected Systems, as
bandwidth consumed by concurrently running Vault schedules is cumulative. (For example, if two
schedules are running during the same time window, each capped at 5Mbps, then the total
allowable network traffic will be 10Mbps).
To enable replication to multiple Vaults, you must create a Vault Schedule for each Vault.
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System Info
The System Info menu pane displays an overview and summary of the system status of the
Appliance. Details include system memory and disk usage, detailed storage utilization by
protected system, and graphical performance metrics over time, as well as disk status information
for the OS volume.
Cluster Management
From this pane, you may enable and configure Clustering for the device. See ‘Clustering’ in the
‘Advanced Topics’ section of this guide for more details.
eFolder Replibit does not recommend the use of Clustering unless required for very large
Customer locations.
Downloads
From the Downloads menu pane, you will find links to download the available Agents and other
components of eFolder Replibit that can be installed.
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Export and Search Options
Many of the menu pane pages have a set of common Export and Search buttons in the top right
corner of the page.
The Following Export options are available:
•
•
Copy will copy the selected page entries to the system clipboard.
CSV, Excel, and PDF will prompt for downloading the currently displayed entries in the
•
Print will generate and display the data in a printable format within the browser page.
selected format.
Using the Search feature:
Use the Search field to filter for specific criteria within all fields displayed on the current page. For
example, you may search Job or Alert history for specific events. You may combine multiple
search criteria by separating search terms with a pipe character (|). (for example, running|paused
or failed|missed)
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SECTION F: Using the Vault
The Vault provides essentially the same services and features as the Appliance,
with a few differences in presentation and function. All of the menu panes and
features present on the vault work similarly to the Appliance, and as such, this manual will
document only the Vault specific differences here.
General differences between Appliance and Vault
Where the Appliance is intended to be deployed at a single customer location, the Vault is
designed to be multi-tenant, and securely accept replicated recovery point data from multiple
customers and sites.
•
•
•
•
•
The Web Interface features and options are slightly different than the Appliance, and
specific features are split between Admin mode and User mode.
The Admin has access to configuration and management functions on the device, but is
locked out of user specific features and options, such as mounting, virtualizing, or
exporting Protected Systems.
Users have very limited access to configurable settings on the device, but have full access
to recovery and export options ONLY for their own protected systems present on the
Vault.
To perform recovery operations on a Vault, you must log in to the Vault using the
Customer credentials you entered when creating the customer in the Replibit License
Portal.
The Schedules, Vault Settings, and Download menus do not appear on the Vault.
Vault Menus
Admin Users
When logged in to a Vault as Admin, the following menus are present:
•
•
•
•
•
•
•
•
•
Protected Systems
Users
Jobs
Alerts
Manage Storage
Settings
ConnectWise Settings
System Info
Cluster Management
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Customer Users
When logged in to a Vault as a Customer, the following menus are present:
•
•
•
•
•
•
Protected Systems
Jobs
File Browser
NFS Exports
iSCSI
System Info
Customer accounts have access only to Protected Systems and information related to their own
account. When performing NFS Exports, virtual disk Export, or browsing mounted recovery
points, customer related files are stored in customer specific paths, secured to their login
account.
Except where noted in the following sections below, all menu items present for the specified class
of user (Admin or Customer) operate identically to the Appliance. Refer to ‘Using the Appliance’
for a detailed description of their use and function.
Protected Systems Menu Differences
•
•
•
•
•
There is no Missed Backup Alert Hours setting present on the Vault.
Replication settings do not exist on the Vault.
The Replication button has been replaced with Recover – USB (See USB Recovery.)
When logged in as Admin, all of the snapshot actions are greyed out. You must log in
using a customer account (as provisioned within the eFolder Replibit Licensing Portal) in
order to access the snapshot actions.
Customer user accounts have access to all Snapshot actions and retention policy, but
cannot configure bootVM or Migrate options.
Users Menu (Admin Only)
The Vault synchronizes periodically with the License Portal to retrieve all customer accounts and
passwords. When logged in as Admin on a Vault the Users menu will appear be present.
From the Users menu pane, the Admin user can access a list of all customer user accounts that
have been created by the Partner and set customer specific disk space quotas per customer to
limit total storage usage on this Vault.
A digest of license usage for all customers is also displayed from the Users menu page.
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Section G: Setting up a Vault in the eFolder Cloud
All new Partners, and existing Partners who purchased Replibit directly from eFolder will have a
Vault and a Global Management Portal provisioned within the eFolder Cloud. Credentials and
access instructions will have been sent to the administrative email address on file when your
Partner account was created. If you do not have these credentials, contact Customer Support.
Legacy Replibit Partners (those who purchased Replibit before the merger with eFolder) who wish
to use the eFolder Cloud for their Vault storage may request one by contacting eFolder Replibit
Support.
Occassionally it will be necessary to provision additional Vault servers in the eFolder Cloud, as
you grow your MSP business. eFolder Support will monitor your Cloud Vault storage usage and
automatically request additonal Vault servers on your behalf, and advise you when they have been
deployed.
Before using your new Vault for replication, you must first complete the initial setup and
configuration of the device within the eFolder Cloud.
Configuring your Vault
1. Enter the web URL to your Vault that was provided by eFolder support in a browser window.
Note: The following URL is provided only as an example.
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When accessing the URL, you may see a message from your browser that a self-signed certificate
does not match the full hostname—this is normal and should be ignored. If you see a message
indicating the connection is not safe, ignore it and click Continue to this website.
2. If you see the window to the right, this is
normal. Click Proceed to continue.
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3. After reading the agreement, select I accept
the terms in the license agreement; then,
click I Agree.
4. Select First machine in Cluster; then, click
Next.
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5. Enter a password for the Admin (Web GUI)
user account. The Linux shell root and replibit
users have been disabled on Vaults hosted
within the eFolder Cloud. The Admin (Web
GUI) password should be at least 8 characters
long.
6. Select Vault; then click Next.
7. Type the Reseller Username and Reseller
Password in their respective fields. Note:
these are the eFolder Replibit Licensing Portal
credentials you received from eFolder when
your Partner account was created.
8. Click Next to proceed.
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9. Select your Time Zone from the drop-down
menu; then, click Setup. Do not change the
IP address assigned to the system.
10. To complete the setup configuration, the
system will reboot. Please allow ample time
(about three minutes) and wait until this
process completes.
11. Type the Username and Password in their
respective fields. The username is admin
and the password is the value you entered
for the Admin (Web GUI) password above in
step 5.
12. Then, click Login
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13. After login, the Storage Management
screen is displayed.
14. Click to expand Storage Pool within the
center pane
15. Select RAID Level 0 and LZ4 (lower
compression, higher performance) mode
16. Expand Unused Disks and check to select
the available Disk(s).
17. Click Create Storage.
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18. When the confirmation message appears,
click Yes to continue.
Note: eFolder is using SAN storage in the
datacenter and the storage disk redundancy
is provided on the SAN.
Once you have completed the initial configuration of the Vault in the eFolder Cloud, refer
to Section E: Using the Appliance, and Section F: Using the Vault for further details on
using and managing your Vaults.
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SECTION H: Using the Management Portal
The eFolder Replibit Management Portal provides a central server that
delivers secure remote access to all managed devices (Appliances and
Vaults) as well as an overview of all managed and protected systems. Data
is collected from all devices to provide consolidated reporting on license
usage, device status, and protected system backups.
Dashboard
The Dashboard provides a simple count of managed and protected systems, broken down by
type.
Managed Systems
The Managed Systems page displays details of all connected Appliances and Vaults. Data can be
sorted by any field by clicking the column header. Click again to reverse the sort order.
Some useful information that can be monitored from this page includes:
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•
Version – The Version field displays the software version of Replibit installed on the
specified device. You should periodically verify that all devices have been updated to the
latest software;
Stats Time – Stats Time reports the most recent time that the Managed Device checked in
with the Management Portal and updated its statistics. You should periodically verify that
the Stats Time is current for all devices, indicating that they are online and have reported in
recently;
Licenses – Licenses reports license usage for each Managed System. You may verify
Endpoint license assignments and remaining Storage limits.
•
•
Action Buttons
At the right edge of each device is a series of Action buttons. In order from left to right:
•
Remote
•
Terminal
•
History
•
Systems
- Access the Web Interface of the managed device over a secure SSH tunnel
- Access the Shell console of the managed device over a secure SSH tunnel
- Display historical License usage by the device over time
- Jump to the Protected Systems page filtered for systems managed by this device
•
Delete
- Delete this object from the Management Portal
Note: When deleting, if the device is currently connected, the Management Portal settings will be
cleared from the Settings page on the selected device. Deleting a managed system will also
delete all Protected Systems and metadata associated with it from the Management Portal
database.
Note: If you do not have a means to connect directly to the Managed Device Web Interface, you
will no longer have access to the Managed System after deleting it from the Management Portal!
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Backup Status
The Backup Status page provides a detailed list of protected systems residing on all managed
devices. Details include identity, IP, Appliance, local storage utilization, agent status, and last
backup time. From the Actions column click History to display historical backup status metrics for
the protected system, or delete to remove the system and delete its history. Note that protected
systems that still exist on the managed device will be recreated within the management portal.
Replication Status
The Replication Status page provides a detailed list of protected systems being Replicated to an
off-site Vault. Details include identity, IP, Vault, off-site storage utilization, replication status, and
last replication time. From the Actions column click History to display historical backup status
metrics for the protected system, or delete to remove the system and delete its history. Note that
protected systems that still exist on the managed device will be recreated within the
management portal.
Note: Managed Systems that have been retired, and Protected Systems that no longer exist on
their Appliance should be deleted from the Management Portal to ensure accurate reporting
statistics. Deleting a Protected System from an Appliance does not automatically remove it from
the Management Portal.
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Boot VM Report
This page provides a visual quick reference to the status of the latest Boot VM test for all
protected systems managed by the Management Portal. If Boot VM Check is not enable for a
system, the image column will display N/A. Identity and status information is provided for both
Appliance and Vault Boot VM Check images to allow quick and easy verification that all protected
systems are recoverable.
Users
Similar to the Vault, the Management Portal is designed to be multi-tenant. Unlike the Vault
however, the user accounts on the Management Portal are not synced to or associated with the
License Portal. User accounts on the Management Portal must be manually created and
managed. Providing end-user access to the Management Portal for your customers is optional.
From the users page you may optionally create customer login accounts that will allow a customer
to use the remote access and reporting features of the Management Portal for their protected
systems and managed devices. When configuring the Management Portal settings on a managed
device, you will need the username and API key from the Users page of the Management Portal in
order to establish the connection. The admin user has access to all managed systems connected
to the portal. Customer user accounts have access only to managed and protected systems
registered with the management portal using their customer user account.
Settings
All options on the settings page are covered under Section D: Settings within this guide. The
Management Portal has only a subset of the available settings options present on an Appliance or
Vault.
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SECTION I: eFolder Replibit Best Practices
Hardware, Software and Other Requirements
eFolder Replibit recommends a minimum of 8GB of RAM, and 4 CPU cores with support for Intel
VT or AMD-V hardware virtualization. More RAM and CPU resources are recommended when
protecting many systems, or if you plan to provide Virtualization as a recovery option.
Typically, Appliances should be built using high-end Workstation or low-end Server equipment
depending on the target environment. Vaults should be constructed on low- to mid-range server
equipment for performance and reliability.
Dedicated IPMI or other out-of-band management is recommended to ensure robust remote
management options when maintaining your fleet of devices.
Replibit is built on Ubuntu Linux, so consult the Ubuntu Linux hardware compatibility list (HCL) for
supported hardware.
External IP Addresses
Each Vault and Management Portal instance running in your datacenter is an independent
machine. Each of these devices will need their own dedicated Public IP address unless you are
using a third-party VPN tunnel solution to route traffic from your customer Appliances. Creating
Public DNS records for each device is optional but recommended.
Firewall Ports
•
•
LAN: Ports 9090-10000 need to be open between the Protected System and the Appliance.
WAN: Ports 443, and 9080 need to be open between the Appliance and the Vault.
Ports 22, 443, and 10000+ need to be open between all Appliances and Vaults and the
Management Portal.
o One port per managed device needs to be open above 10000. For example, if you
have 50 Appliances and Vaults under management, you need to open ports 1000010049.
Appliance and Vault Installation Requirements
•
It is highly recommended that eFolder Replibit be installed on Bare Metal. Virtual
installations are not supported or recommended for production environments. To install
eFolder Replibit as a virtual machine, refer to the ‘Deploying Replibit as a Virtual Machine’
section in the ‘Advanced Topics’ section of this guide
•
eFolder Replibit offers the flexibility to select your own hardware or purchase preconfigured BDR appliances.
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•
eFolder Replibit BDR Appliances provide exceptional performance and reliability using all
FastFlash SSD storage and our patented Durabit data integrity system. BDR Appliances
ship with Replibit installed and pre-configured for your Customer location.
•
It is recommended to use a single disk, or a hardware RAID-1 disk volume for the
operating system. Protection of the operating system disk is not critical, as there is a
recovery procedure to reload and restore all device settings from the storage pool.
•
Unless you are using a SAN, it is recommended to deploy 3 or more physical disks and use
ZFS Software RAID when creating the Storage Pool. ZFS RAID is more robust than
hardware RAID and Replibit has been optimized to provide disk failure and replacement
of ZFS volumes.
•
When using a SAN, you may opt to create a RAID-0 Storage Pool consisting of iSCSI
LUNs. (The disk redundancy will be provided by the SAN.) For optimal performance,
create a RAID-1 storage pool using multiple 10Gbe network adapters to provide access to
the iSCSI disk volumes. Ideally, each iSCSI volume should be provided by a separate SAN
server.
•
DHCP should be enabled on the network when installing Replibit to simplify the startup
network configuration of the device for licensing and initial software upgrade. During
configuration or after setup has completed, a permanent static IP address should be
assigned to the device so that Agents have consistent access to the device.
Best Practices for Agent Deployment on Windows
Completely uninstall other backup software and Reboot if possible
•
Some legacy backup software, such as Backup Exec or Acronis may not completely
remove their proprietary VSS extensions when uninstalled from Add/Remove Programs. It
is recommended to use their stand-alone uninstaller utility if available to ensure proper
cleanup and removal of these agents.
Search for Unknown Large File Creation
•
•
Perform a search for files greater than 50MB created within the last 7 days. Verify that
there are no ongoing large data dumps being performed on the server that can
dramatically balloon the size of eFolder Replibit’s incremental backup images. Some
possible examples to avoid: SQL Database backups; Quickbooks company file backups;
PST File exports or copies, Windows Server Backup images, etc.
If large file creation is discovered, alleviate the issue by disabling the source of the file
creation, or retarget the file storage to a separate disk volume and then disable that
volume from backup by the eFolder Replibit agent.
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Verify VSS Settings
•
•
•
•
From an elevated command prompt, run ‘vssadmin list shadowstorage’ Examine the
volume shadow copy size column and verify that it is NOT set to UNBOUNDED
The recommended default storage size is 10% of total space
If less than 15% of the disk volume is free, it is recommended to redirect shadowstorage to
another volume with sufficient free space.
To modify shadowstorage configuration, run the following command
‘vssadmin resize shadowstorage /for=C: /on=D: /maxsize=3GB’
replace the source, destination and maxsize values as appropriate.
Customers and Locations
•
•
When deploying eFolder Replibit to customers with multiple locations, create only one
customer account within the License Portal and assign multiple locations to the account.
Each customer location that has servers to be protected should have its own Appliance.
eFolder Replibit does not recommend performing backup operations of remote servers
over Intranet or VPN connections with less than 1Gigabit of bandwidth available.
Networks, Switching, and Routing
•
•
Appliances should be connected to the same physical LAN and VLAN as the protected
systems they are guarding. Avoid transporting data through firewalls or routers to
alleviate network congestion and performance bottlenecks.
Appliances and Protected Systems should be connected to 1Gigabit Ethernet switches or
faster for best performance.
Backup Time Window
•
Microsoft’s best practice recommendation is to increase the minimum configured backup
window by 15 minutes for every TB of disk size. (Total volume size, not space in use.) For
example, a server with 2TB in total disk capacity should not be backed up any more
frequently than every 30 minutes.
Avoid Scheduled Defragmenting of Disks
•
•
Performing Disk Defragment operations on systems protected by Image-based backup
solutions can generate unnecessarily large incremental backups due to excessive block
changes. It is not recommended to perform frequent, or regularly scheduled
defragmentation operations on systems protected by Image-based backup solutions like
Replibit
Prior to installing the eFolder Replibit Agent, it is recommended to perform a thorough
disk defrag of both regular files and the Master File Table, if possible. This will help
ensure that the initial base image for the protected system is in a healthy state.
Microsoft Exchange and SQL Server VSS Agents
•
The Exchange VSS agent is disabled by default on Windows Server 2003 SBS. Ensure that
this service is set to Automatic startup and running in order to ensure consistent Exchange
backups and log file cleanup.
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•
•
The Exchange VSS agent is set to Manual by default on Exchange 2008 and newer.
Ensure that this service is set to Automatic startup and running to ensure consistent
Exchange backups and log file cleanup.
Verify that the Microsoft SQL VSS Writer service is set to Automatic and is running to
ensure consistent backups of Microsoft SQL databases.
OEM Installations
•
•
•
Microsoft Windows systems distributed as OEM installations are not supported for
virtualization. Many OEM distributions are deliberately crippled so that they will not run as
a virtual machine.
Virtualizing Microsoft OEM distributions is a violation of the Microsoft Licensing Terms and
Conditions. eFolder Replibit will not provide support for virtualizing OEM distributions of
Microsoft operating systems.
Recovery of Microsoft OEM distributions to new hardware is a violation of the Microsoft
Licensing Terms and Conditions. OEM distributions may only legally be recovered onto
the original hardware on which it shipped. eFolder Replibit will not provide support for
recovery of OEM distributions to replacement hardware.
Security
The eFolder Replibit provisioning wizard forces a change of passwords during the initial
configuration and setup. You should always use highly secure passwords when configuring a
Replibit device. If your device was deployed prior to eFolder Replibit version 2016.11.03, or if
you wish to manually change the passwords on the device, follow the steps below:
Change Web Interface Password
•
•
•
•
Log in to the Web Interface using any browser
Select the Settings menu pane
Select Change Password
Enter current password and then enter the new password in each box, then click Apply.
Change Shell User Password
•
•
•
•
Log in to the Console using the ‘replibit’ user account.
Run ‘changepasswd’
Enter the new password for the eFolder Replibit user.
Enter the new password one more time.
Change Shell Root User Password
•
•
•
Contact eFolder Replibit Support for assistance logging in as root.
Note: eFolder Support cannot give out the default root user password.
Run ‘passwd’
Enter the new password for the Root user
Note: Deploying devices with weak passwords is a serious security risk for both you and your
customers. It is always best practice to deploy eFolder Replibit Devices behind a hardware
firewall.
Back to Table of Contents
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SECTION J: File and Folder Recovery
For simple recovery of a few files, it is fastest and easiest to use the
Mount option for a selected recovery point from the protected system
details page. After mounting the recovery point, browse the disk
structure using the File Browser, locate the desired file(s) and
download them.
For larger requests, or if it is necessary to perform search operations to
locate missing files, leverage iSCSI to mount the recovery point on a workstation or server and
perform standard Windows file search and copy operations to restore your missing data.
Using iSCSI to Recover Files
Select the Snapshot you wish to recover data from on the protected system details page and
click iSCSI Start to export the data as a set of disks. From a Windows 7, Windows Server 2008, or
newer system, open the iSCSI Initiator Applet from Administrative Tools. If prompted to start the
service, select Yes.
•
In the Target field, enter the IP address of the
Appliance or Vault, and click on Quick Connect.
•
Available disks will be enumerated in the
Discovered Targets window.
•
Consult the iSCSI menu pane of the Appliance or
Vault to identify the IQN name of the disk volume
you would like to search.
•
In the Discovered Targets window, select the
desired disk, and click Connect.
•
Once the disk has been connected, open the
Computer Management applet from
Administrative Tools, expand Storage, and select
Disk Management.
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Locate the newly attached system disk and verify that it is online. (If not, right-click the disk name
and select Online.)
•
•
Identify the drive letter that has been assigned to the disk volume(s).
Using Windows Explorer or your preferred file management utility, search or browse for the
files and folders you intended to recover, then copy and paste them back to the original
server locations.
Once recovery has been completed, you must cleanup and remove your disk connections.
•
•
•
•
•
Close any Explorer windows open to the recovery disk volumes.
From the Disk Management applet, right-click the disk name and select Offline.
From the iSCSI Initiator applet, select the connected disk(s) and click Disconnect.
If you receive an error when disconnecting the volume within the iSCSI Initiator applet, try
again after stopping iSCSI on the Appliance or Vault as described in the last step below.
Also remove any entries referencing the Appliance or iSCSI LUN’s from the Discovery and
Favorites tabs.
From the Appliance or Vault, click Stop iSCSI from the iSCSI menu pane or protected
system details page.
Back to Table of Contents
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SECTION K: Disaster Recovery
At any time, you may be required to perform recovery for a protected system that has been
damaged or corrupted beyond repair. Depending on whether the system is physical or virtual,
there are several ways to perform the recovery process.
Bare Metal Recovery
Recovering a lost system directly onto bare metal used to be a laborious, and time consuming
process. Because eFolder Replibit captures a full system image during backup, the recovery of
systems back onto Bare Metal has been significantly streamlined. The following instructions may
be used to recover your protected system back onto either a bare metal server or virtual machine
using the Replibit Recovery Toolkit.
The steps below provide a high-level overview of the Bare Metal Restore process. For complete
documentation of all features of the Recovery Toolkit, refer to the Replibit Recovery Toolkit
Guide.
Minimum System Requirements
•
•
•
1GB RAM
1Ghz CPU
Bootable DVD or USB Support
Recovering to Bare Metal
•
•
•
Download the eFolder Replibit Recovery ISO from Replibit
http://ftp.replibit.net/isodownload/rrt.iso
Boot your destination system from the Recovery ISO.
Locate the "Recovery Wizard," and double-click on the icon.
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•
•
•
•
This will launch the Replibit Recovery
Wizard window.
In the IP Address field, enter the
Vault, or Appliance IP address, or
FQDN.
In the Username field, enter the
Username (admin on an Appliance,
or the customer account on a Vault.)
In the Password field, enter the
Password.
•
Click the Next button.
•
From the Chose Protected System to
restore drop-down box, select the
•
•
protected system you would like to
recover.
Select Choose Snapshot to restore:
o From a list of recent
snapshots, or
o From a specific date from
which you wish to recover
radio button.
Click the Next button.
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•
Select the recovery point date and time that
you would like to use for recovery of the
protected system.
•
If an Encryption Passphrase was configured
when the Agent was installed on this
Protected System, the Encryption Password
box will be present. Enter the Encryption
password here.
•
Click the Next button to continue.
•
The Recovery Wizard will now initialize iSCSI
services, export the selected recovery point
on the Appliance or Vault, and attach the
disk volumes.
•
The progress window should show Finished
when successful.
`
•
Click the Next button to continue.
Select the drive volume(s) you wish to recover by
checking the corresponding check box.
For each volume being recovered, choose a disk
to restore it to by selecting from the appropriate
dropdown list.
Click the Next button.
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•
The recovery data copy process will
begin at this point. Monitor the
overall job progress from the
Recovery Wizard status window.
Detailed job information is presented
in the main window. Job status and
estimated time remaining are shown
at the bottom.
•
Once the recovery process is
complete, click the Finish button.
•
Reboot the system, or continue to
perform Dissimilar Hardware Driver
Injection to install drivers if you are
restoring to different hardware.
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Dissimilar Hardware Driver Injection
If recovering to a Bare Metal system, it is likely that the new hardware is substantially different
from the original machine, and the recovered system will need to have drivers installed for the
new devices. Perform the following steps to inject drivers into the offline system prior to booting
it for the first time.
•
Mount the volume containing the C: drive of the protected system using Disk Manager.
•
From the Recovery Tools menu, launch the Driver Injector.
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•
If you have not mounted a disk volume that contains a valid Windows installation folder,
you will receive a warning that the Driver Injector could not locate the offline Windows
installation, “No offline systems found!”
•
From the dropdown menu, select the Offline Windows Operating System, then click
browse and select the location containing the Windows drivers you would like to install.
To use the basic set of Windows drivers that has been included on the Recovery ISO,
select the /root/Windows-Drivers folder. You may leave all other settings at their default
values.
•
Click the Next
button to
continue.
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•
Wait for the Driver
Injector to read
through the provided
driver files, and make
matches against the
hardware installed
within the running
system.
•
Click Next to
continue.
•
Verify that the driver
matches have been
located for all critical
hardware, such as
storage controllers.
•
To manually add specific drivers into the offline Windows installation, regardless of
whether or not the hardware is physically present on the running system, click on the Add
Drivers button.
•
From the Add Drivers dialog box, click Add and browse to the .inf driver file you would
like to add. Repeat as necessary to add additional drivers.
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Note: No validation is performed
on the drivers being selected.
Please ensure that you are
selecting a valid Windows driver
file for the correct operating
system and architecture!
•
When finished adding drivers,
click on Close.
•
Click Next to continue.
•
The previously discovered and (optionally) manually selected drivers will now be installed.
Click Finish once the installation process has completed.
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Fixing Windows Boot Issues after performing a Bare Metal Recovery
In the event that your recovered system does not boot (or a Blue-Screen error message appears
on startup), it may be necessary to recreate the Windows boot records on the hard drive. To do
this:
• Boot the system from a Windows operating system disc.
• Click Next on the language selection page, and then choose the Repair option.
•
Select Troubleshoot, and then select Command Prompt.
•
From the command shell, use DOS commands to switch between disks to identify which
drives are present, and to locate the recovery partition if it exists. This will likely be on C:.
The recovery partition may appear to be empty, but will have a hidden folder named
BOOT.
Change directory into /BOOT to verify that it exists. Within BOOT, rename the existing
BCD file.
For example: move BCD BCD.old
Run the following commands to replace the boot records
•
•
•
o
o
o
•
•
bootrec /fixmbr (Only for systems using legacy MBR BIOS, not UEFI systems)
bootrec /fixboot
bootrec /RebuildBcd
Select Yes when prompted for Windows instances to install.
Reboot and verify that the system boots normally.
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VMware Recovery
You may elect to perform a Bare Metal Recovery as discussed above when rescuing protected
systems back into a VMware environment. In addition, the following options are also available:
VMware NFS Recovery
In a VMware environment, it is possible to utilize the NFS Export feature on an Appliance or Vault
as a temporary data-store. This will simplify, and expedite recovery of protected systems when
the underlying storage of the host server has been compromised, however, the physical host is
still in operation. For this method to be employed, verify that there is sufficient free space
remaining on the Appliance or Vault to hold the entire provisioned disk size for all protected
systems you intend to recover. If insufficient disk space remains, refer to the VMware iSCSI
Recovery section below.
To begin recovery of the affected protected systems:
•
•
•
•
•
From the Web Interface, navigate to the Protected System details page.
Select the recovery point for the protected system that you want to restore.
Click Export.
Select VMDK as the format, and start the Export process.
Monitor the progress of the operation from the Conversion tab on the Jobs menu pane.
Note: For better performance, it is recommended not to select Export to USB.
From the Web Interface, navigate to the NFS Exports menu pane and select Enable NFS Exports.
On a Vault, you will have to be logged in using a customer account to see this option. If not
already present, click Add Allowed IP, and add the IP address of the VMware host server. In
multi-server VMware environments, add all host addresses in your cluster to the allowed IP list if
you desire to enable vMotion operations between hosts.
From the VMware Client connect to each host and add the eFolder Replibit device as an NFS
storage location.
•
•
Select Configuration, and then choose Storage.
Click Add Storage, choose Network File System, and then click Next.
For Server, enter the IP address of the eFolder Replibit device. For Folder enter
/export/admin for an Appliance or /export/<UserName> for a Vault, where <UserName> is
the customer name the protected systems you are trying to restore belongs to. Do NOT
select Mount NFS Read-Only. Enter a name for the new Datastore (i.e. ‘Replibit’) and click
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Next, then Finished. If successful, the new Datastore should appear in the list of storage
locations.
Once the Export jobs have finished for each protected system that you intend to recover, create a
new guest server within the VMware Client. Choose the eFolder Replibit data store as the server
location, and configure the desired system resources and settings. When selecting disk drives,
choose ‘Use an Existing Hard Disk’ and browse to the exported disk volume(s) in the eFolder
Replibit datastore. If necessary, edit the final guest server configuration, and add any additional
disks to the system. Power on the guest server and complete any required configuration changes
to the running system to return it to service. The recovered system may be run from eFolder
Replibit storage while waiting for repair or replacement of the failed host system storage array.
Once the host storage has been repaired you can simply move the virtual disk and vmware guest
files back onto the ESX host server.
VMware iSCSI Recovery
If disk space on the device is constrained, iSCSI export can be used to expose the protected
system disks to VMware. This has the advantage of being faster, as we do not have to wait for the
Export conversion process, but iSCSI is also more fragile.
Exported iSCSI target identifiers are not persistent through a reboot of the eFolder Replibit
device. The disks will have to be rediscovered and guest servers will have to be reconfigured if
the eFolder Replibit device is rebooted. Ensure you have selected Live mode when starting iSCSI
or data loss will occur if the Replibit device is rebooted.
Data changes applied to the iSCSI disks is persistent and will not be lost when running iSCSI in
Live mode, but the VMware configuration will have to be edited, as the iSCSI disk identification
will change. It is recommended to use iSCSI Export with caution, and at present NFS Export is to
be preferred.
VMware will only allow storing the virtual disk pointer files for Raw Disk Mapping (RDM) disks on
native VMFS storage, so the host must have at least one small native VMFS datastore to allow
creation of virtual machines using this method. If the primary storage pool on the ESX host has
been lost you may install a temporary IDE/SATA disk in the system with which to create a
temporary native VMFS storage pool. This disk does not have to be very large, at it will only be
used to hold the virtual machine definitions.
Configure each VMware host to allow iSCSI discovery from the eFolder Replibit server. From
Configuration select Storage Adapters. If not already present, add the Software iSCSI Adapter to
the host.
For ESX 5.1 and newer, configure iSCSI network communications as follows:
•
From Networking select a virtual switch whose physical network adapters are connected to
the same physical network as the eFolder Replibit device. (Typically, this is vSwitch0).
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•
•
•
•
•
If there is not one already present, select properties and add a new VMKernel Adapter to
the switch.
Give it an available IP address in the same subnet as the eFolder Replibit device. (If the
eFolder Replibit Appliance has multiple network adapters, you may use any configured
subnet to isolate traffic onto separate controllers.)
o In complex networks, assign the VMKernel adapter to the correct VLAN.
If more than one physical network adapter is associated with this vSwitch, edit the
properties of the VMKernel adapter.
o On the Nic Teaming page move all but one network adapter to Unused, so that
there is only a single network card active.
From the Storage Adapters configuration page, edit the Software iSCSI adapter. Add the
new VMkernel adapter on the Networking page.
Add the IP address of the Appliance or Vault to the Dynamic Discovery tab, and save
settings.
For the protected system you wish to recover, choose a recovery point, and click Start iSCSI to
export the disks.
From the VMware Client, select Storage Adapters from the Configuration page.
Select the Software iSCSI adapter and click Rescan All from the top right of the page.
Once complete the newly exported iSCSI disks should appear in the lower storage management
window. It is recommended to iSCSI export one system at a time and then change the default
LUN names to a friendly name to simplify identification later. For example, change the random
IQN names to <Server>_<Drive>.
Within the VMware client, create a new Guest server stored on a native VMFS datastore. When
selecting disks, choose ‘Raw Disk’, and select the discovered iSCSI disks exported from the
eFolder Replibit device. The disk objects must be stored on a VMFS datastore. Boot the new
Guest server on the VMware host and complete any reconfiguration necessary to return the
system to service.
VMware: Relocating from iSCSI or NFS Back to Local Storage
Once the host server storage has been repaired, perform the following steps to migrate the
recovered systems from iSCSI or NFS back onto local storage.
If you own VMware licensing and have a vCenter server, you may use Storage Migration from the
VMware Client to easily relocate the guest system, and storage back to the host. Enterprise
license owners can perform this operation while the guest is up and running, others will be
required to power off the protected system first.
From the VMware Client, attach to vCenter and select the desired guest. Right-click and select
Migrate. Chose ‘Change Host and Storage Location’ and complete the remaining steps to pick a
new host and storage location for the system. If recovering using iSCSI, in order to force the
conversion of the Raw Disk (RDM) volumes into a VMDK, when choosing the storage location
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choose Advanced. For each disk, explicitly select either ‘Thick’ or ‘Thin’ as the destination format.
The target datastore must be different than the current location of the virtual machine definition.
Those without vCenter licensing will have to perform a migration from the ESXi host shell. If you
have not already done so, enable and start the ESXi Shell and optionally the SSH server on the
host. From Security Profile in host Configuration, select Properties from the Services section.
Start ESXi Shell, and optionally SSH to enable access to the server command line interface.
Note: It is recommended to perform the following steps from the actual console of the ESXi host
rather than via a remote SSH shell, in order to prevent the commands from failing if the remote
connection is lost.
Use ‘vmkfstools’ to perform a disk conversion of the protected systems disks onto local storage.
Shut down the protected system and log in to the ESXi shell as root.
Copy the Guest virtual machine definition onto local storage as follows:
cp -R <src> <dst>
(i.e. cp -R /vmfs/volumes/Replibit/Server01 /vmfs/volumes/Datastore1)
Convert the existing disk file while relocating it to native storage as follows:
vmkfstools -I <src path> <dst path> -d <thick|thin>
(i.e. vmkfstools /vmfs/volumes/Replibit/Server01_2016_02_01_11_00_00_pm_vmdk/
57501948_e06c_4d4a_91e6_7ef6b7b689fe_C.vmdk /vmfs/volumes/Datastore1/Server01/C.vmdk d thin)
The above command will work for both NFS Exported VMDK files and iSCSI exported Raw Disks
as discussed in the topics above.
Note that when typing names in the shell you may utilize tab completion to make entering long
file paths easier. Type the first few letters and press <Tab> to complete the name. If the name is
not unique, press <Tab> twice to list all matching possibilities. Type a few more letters and press
<Tab> again.
There is no progress displayed during the conversion. Wait for the shell to return to a new line
with a cursor prompt. You can monitor activity from the Performance tab within the VMware
Client by observing disk read/write statistics.
Once the conversion is complete, perform the following: From the VMware Client, select the
protected system and remove it. (Do not select Delete from Disk!) From Configuration select
Storage and browse the Datastore location that you copied the machine definition files. Open
the folder containing the recovered server, right-click the .vmx file and import the Guest. Edit the
Guest configuration and remove all hard disks. (Do not delete from disk!) Save the virtual
machine and then edit the Guest again. Select Add Disk. Browse to the converted VMDK file
within the local Datastore and select it. Repeat to add any additional disks. Save and boot the
Guest.
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Hyper-V Recovery
You may elect to perform a Bare Metal Recovery as previously discussed when rescuing protected
systems back into a Hyper-V environment. In addition, the following options are also available.
Hyper-V NFS Recovery
In a Hyper-V environment, it is NOT possible to utilize the NFS Export feature of the eFolder
Replibit Appliance or Vault as a temporary data-store when the underlying storage of the host
server has been compromised, but the physical host is still in operation, as Hyper-V cannot store
virtual machine disk files on an NFS storage location. For this method to be employed, there must
be sufficient local free space remaining on the Appliance or Vault to hold at least the Thinprovisioned disk size for all protected systems you intend to recover. In addition, to complete the
Export process there must be enough free space remaining on the Appliance or Vault to hold the
fully Thick provisioned disk size of the largest machine being recovered. If insufficient disk space
remains, refer to Hyper-V iSCSI Recovery below.
To begin recovery of the affected protected systems, from the Web Interface navigate to the
Protected System details page, select a recovery point for the protected system that you wish to
restore and choose Export. Select VHD as the format for Generation 1 Hyper-V guests, or VHDX
for Generation 2 Hyper-V guests (Server 2012 or later configured for UEFI boot only). Click Start
to begin the Export process. Monitor the progress of the operation from the Conversion tab on
the Jobs menu pane. For better performance, it is recommended not to select Export to USB. If
you require additional space to perform the export, it is recommended to use the Hyper-V iSCSI
Recovery method instead.
From the Web Interface navigate to the NFS Exports menu and select Enable NFS Exports. On
a Vault, you will have to be logged in as a customer user account to see this option. If not already
present, click Add Allowed IP and add the IP address of the Hyper-V host server. In multi-server
environments, add all hosts addresses if desired.
Install and configure NFS Client services on the Windows Hyper-V hosts if it is not already
present. To install, run Server Manager and select Roles and Features.
On Windows Server 2008/R2 select Features, expand File Server Tools and select Services for
Network File Systems Tools.
On Server 2012/R2 after choosing Add Roles and Features, select Role Based or Feature Based
installation and then select the local server. Enable Client for NFS under the Features selections.
For all version of Windows, mount the remote NFS share from a command prompt.
Run the following for an Appliance:
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Mount –o fileaccess=777 \\<Appliance IP>\export\admin <Drive:>
(i.e. mount \\192.168.0.10\export\admin Z:)
Run the following for a Vault:
Mount –o fileaccess=777 \\<Appliance IP>\export\<Customer> <Drive:>
(i.e. mount –o fileaccess=777 \\192.168.0.10\export\customer1 Z:)
Copy the exported disk volumes onto a local storage location on the Hyper-V server using
Windows Explorer or your favorite file manager utility.
Create a new Hyper-V Guest as per normal. When selecting hard disks, browse to the location
that you copied the disk volume images to and selected the exported VHD/VHDX file(s). Power
on the guest server and complete any required configuration changes to the running system to
return it to service.
Hyper-V iSCSI Recovery
If disk space on the Replibit device is constrained, iSCSI export can be used to expose the
protected system disks to Hyper-V. This has the advantage of being faster, as we do not have to
wait for the Export conversion process, but iSCSI is also more fragile.
Exported iSCSI target identifiers are not persistent through a reboot of the eFolder Replibit
device. The disks will have to be rediscovered and guest servers will have to be reconfigured if
the eFolder Replibit device is rebooted. Ensure you have selected Live mode when starting iSCSI
or data loss will occur if the Replibit device is rebooted.
Data changes applied to the iSCSI disks is persistent and will not be lost when running iSCSI in
Live mode, but the Hyper-V virtual machine configuration will have to be edited, as the iSCSI disk
identification will change. It is recommended to use iSCSI Export with caution, and at present
NFS Export is to be preferred.
For the protected system you wish to recover, select a recovery point and click Start iSCSI to
expose the disks to Hyper-V.
From Administrative Tools on the Hyper-V host run iSCSI Initiator. Enter the IP address of the
Appliance or Vault in the Target field and click Quick Connect. Select each discovered disk and
click Connect to attach it. Click Done when finished.
Note: When adding additional servers, you can click refresh to discover the new disk LUNs.
To enable a disk to be eligible for use as a pass-thru disk to a Guest system, the disk must be
offline. Open Computer Manager, expand Storage, then select Disk Management. Identify the
new system disks and set them offline if they are not already by right-clicking the disk name and
selecting Offline.
Open Hyper-V Manager and create a new Virtual Machine. If your primary storage array has been
lost you may select, “Store the virtual machine in a different location” and browse to a mapped
network share provided by provided by another server. Make a new folder for Virtual Machine
definitions.
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Complete the creation of the Guest and assign resources as desired. When choosing hard disk
options, select “Attach a Virtual Disk Later”. Once complete, edit the settings of the new Virtual
Machine. Select the IDE (Gen 1) or SCSI (Gen 2) controller and add a hard disk. Select Physical
Disk and choose the desired disk to assign from the dropdown containing all available local
system disks.
Relocating from iSCSI or NFS Export Back to Local Storage
Once the host server storage has been repaired, perform the following steps to migrate the
recovered systems from raw iSCSI disks back onto local storage.
•
•
•
•
•
•
•
•
•
Shut down the Guest Virtual Machine, as this process cannot be completed while the machine
is running.
To enable migration of iSCSI disks, you must first assign control of the disks back to the
Hyper-V host.
Open Computer Manager, expand Storage and select Disk Management.
Right-click the disk label and select Online to enable access to the host server.
Open Hyper-V Manager.
Right-Click Hyper-V from the left toolbar, and select New Disk.
Select disk format (VHD or VHDX), and type (Fixed or Dynamic, do not choose Differencing)
and specify a location.
Select ‘Copy the contents of a physical disk’, and then select the appropriate source physical
disk.
Click Finish and wait for the conversion process to complete.
When completed, edit the virtual machine and replace the existing physical disks with the newly
created virtual disk files.
To relocate virtual disk files exported from Replibit, and stored on temporary shared storage,
copy them to the proper location on Local Storage using Windows Explorer or your selected file
manager utility.
If the Virtual Machine definition was created on a temporary network share, delete the virtual
machine and recreate it on Local Storage. Attach the virtual disks created or migrated in the
above steps and then reboot the guest server.
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After Performing ANY Recovery
IMPORTANT!!
After performing a full system recovery, regardless of the method used, it is imperative that a new
Full Backup be run from the Appliance to synchronize the recovered system with the backup
image. Failing to perform a full backup may result in mismatched or missing data in the recovery
image and can lead to corrupted backups and total loss of protection.
Back to Table of Contents
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SECTION L: Advanced Topics
Deploying eFolder Replibit as a Virtual Machine
VMware is the only supported platform for deploying eFolder Replibit devices in a virtual
environment. eFolder Replibit leverages a Type-1 hypervisor engine to enable protected system
virtualization for boot testing and instant recovery. To operate as a virtual machine, eFolder
Replibit requires support for Nested Virtualization. VMware ESXi 5.1 supports nested virtualization
using both AMD and Intel processors, but ESX 5.5 and newer has support only for Intel
processors. It is recommended to use Intel processors when setting up virtual instances of
eFolder Replibit.
Prior to deploying eFolder Replibit as a virtual machine it is recommended that you schedule a
call with an eFolder Replibit support engineer to assist with the deployment.
Note: It is possible to enable Nested Virtualization in KVM based Hypervisor solutions like Redhat
Enterprise Virtualization in order to run Replibit as a virtual machine. Setup and configuration for
these platforms is not supported by eFolder Replibit.
eFolder Replibit does not recommend or support the deployment of Appliances or Vaults as
virtual devices in a production environment. USE AT YOUR OWN RISK.
It is supported to deploy a Management Portal as a virtual device provided sufficient resources
are allocated to the device. A Management Portal should have at least 4GB of RAM, and a
100GB operating system disk. Disks may be thin provisioned.
To deploy eFolder Replibit on VMware, use the VMware client to create a new virtual machine
with sufficient resources for the device being provisioned. Once the virtual machine has been
created, perform the following steps to customize the virtual machine definition file for use as an
eFolder Replibit device.
•
•
•
Gracefully shut down the eFolder Replibit guest
With the VM off, download the .vmx file and open it in WordPad
Copy and paste the 4 entries below into the .vmx file and save it
vcpu.hotadd = "FALSE"
featMask.vm.hv.capable = "Min:1"
vhv.enable = "TRUE"
disk.EnableUUID = "true"
•
•
•
•
Upload the modified .vmx file back to its original location on the ESX host
Remove the Virtual Machine from inventory (Without Deleting it!)
Browse to the .vmx file from Storage and Open it to add the machine back to inventory
Start the Virtual Machine
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Using the Linux Shell
eFolder Replibit is deployed as a hardened Linux distribution. As such, there is no graphical user
interface display on the physical console, only a text mode Linux shell. To simplify management of
the device for users unfamiliar with using Linux shell commands, we have implemented a user
account with limited access to a set of user-friendly command-line tools.
To access the shell tools, log in with the username ‘replibit’ using the password for the ‘replibit’
account that you specified during the initial provisioning of the device.
After logging in, type ‘help’
and press <Enter> for a list of
the available commands.
All shell commands are case
sensitive and should be
entered in lower case.
Note: Users familiar with the
Linux command-line
environment may wish to log
in as the ‘root’ user to gain full access to all Linux utilities and commands. To login as ‘root’, use
the root password you specified during the initial provisioning of the device.
aristosnet: This utility is used to configure the network settings of the device
Usage:
aristosnet help
aristosnet fixIp
aristosnet show all
aristosnet show <interface>
aristosnet enable <interface>
aristosnet disable <interface>
aristosnet dhcp <interface>
aristosnet static <interface> <ip> <netMask> <gateway> <dnsServer>
aristosnet changeClusterInterface <newInterface>
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changepassword: This will change a shell user account password
Usage: changepassword [LOGIN]
If [LOGIN] is not specified, default to currently logged in user account
changewebpassword: Change the password of a Web Interface user account
Usage: changewebpassword <UserName>
exit: Exit and log out from the shell session
Usage: exit
help: List the commands available to the user
Usage: help
ping: Send a stream of network packets to a destination a display results. Useful for testing
network connectivity or DNS name resolution.
Usage: ping <IP address or FQDN>
reboot: Perform a Reboot of the device
Usage: reboot [OPTION]
Options:
-n, --no-sync
don't sync before reboot or halt
-f, --force
force reboot or halt, don't call shutdown(8)
-p, --poweroff
switch off the power when called as halt
-w, --wtmp-only
don't actually reboot or halt, just write wtmp record
-q, --quiet
reduce output to errors only
-v, --verbose
increase output to include informational messages
--help
display this help and exit
--version
output version information and exit
shutdown: Perform a Shutdown of the system and power it off
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Usage: shutdown [OPTION]... TIME [MESSAGE]
Bring the system down.
Options:
-r
reboot after shutdown
-h
halt or power off after shutdown
-H
halt after shutdown (implies -h)
-P
power off after shutdown (implies -h)
-c
cancel a running shutdown
-k
only send warnings, don't shutdown
-q, --quiet
reduce output to errors only
-v, --verbose
increase output to include informational messages
--help
display this help and exit
--version
output version information and exit
TIME may have different formats, the most common is simply the word 'now' which will bring the
system down immediately. Other valid formats are +m, where m is the number of minutes to wait
until shutting down and hh:mm which specifies the time on the 24hr clock.
Logged in users are warned by a message sent to their terminal, you may include an optional
MESSAGE included with this.
Messages can be sent without actually bringing the system down by using the -k option.
If TIME is given, the command will remain in the foreground until the shutdown occurs. It can be
cancelled by Control-C, or by another user using the -c option.
The system is brought down into maintenance (single-user) mode by default, you can change this
with either the -r or -h option which specify a reboot or system halt respectively.
The -h option can be further modified with -H or -P to specify whether to halt the system, or to
power it off afterwards. The default is left up to the shutdown scripts.
Display Mounted USB Drives from the Shell
To see a list of mounted USB disks, or to verify that a USB disk has been detected and mounted
by the system, log in to the shell using the root user account.
Run ‘mount | grep media’ to enumerate the list of mounted USB drives.
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Setting the IP Address from the Shell
Do not use ifconfig. To manually configure a static IP address on a device from the system
console, log in to the shell using either the ‘replibit’ or ‘root’ user account. See ‘Using the Linux
Shell’
Run the following command to list the current network configuration
‘aristosnet show all’
Run the following command to set a static IP address on an Interface
‘aristosnet static <Interface> <IP Address> <Subnet Mask> <Gateway> <DNS>’
(i.e. ‘aristosnet static eth0 192.168.0.10 255.255.255.0 192.168.0.254 8.8.8.8’)
Run the following command to change to a DHCP provided IP address on an interface
‘aristosnet dhcp <Interface>’
(i.e. ‘aristosnet dhcp eth0’)
If changing from Static to DHCP mode, a reboot of the device may be necessary for the change
to take effect.
Clustering
eFolder Replibit has the ability to combine multiple Appliances or Vaults at a location into a
cluster for management purposes. What this means is that the management database on the
devices is merged and shared, and the Web Interface presents a consolidated view of all
Protected Systems residing on any device within the cluster. This does NOT perform any data
storage consolidation or filesystem clustering services, it is strictly a merging of the database
information.
To set up a cluster, first deploy a node in stand-alone mode as usual. Once you have deployed
and configured the first node, you must enable it for clustering.
Log in to the Web Interface and select the Cluster Management menu pane. Select to check the
Enable Clustering option.
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Once enabled the cluster will consist of this single device as the Primary node with no Arbiter
Node.
A Cluster must consist of an Odd number of Nodes. To facilitate this, Replibit provides for a
virtual node called the Arbiter. If you intend to deploy an Even number of actual Appliance or
Vault devices, you will also need to deploy the Arbiter in order to make the total Node count
Odd.
If necessary, you may download the Arbiter software onto a Windows machine from the
Downloads menu of any Appliance. The Arbiter should be installed on a Windows system
located on the same LAN as the other
members of the Cluster. Once the Arbiter has
been installed, navigate to the Cluster
Management menu on the Replibit device,
enter the IP address of the Windows Server in
the Arbiter Node field and click Save.
Now you may deploy a second clustered
device at the same location. When performing
the initial configuration of the device from the
Web Interface, select ‘Add machine to
existing Cluster’ instead of ‘First machine in
Cluster’.
You will be prompted for the IP address of an existing member of the cluster. Enter the IP
address of an already configured Replibit device, not the arbiter node. Complete the setup of
the device, and configure the Storage Pool as normal.
Once you’ve completed configuration of the Storage Pool you will be able to access the Settings
menu pane. You will notice that most of the available options and settings are globally shared
with all members of the cluster. Only machine specific settings, like Machine Name and Network
Settings are independently configurable. Changing any of the shared settings parameters (like
Password for example) affects all members of the cluster. The Protected Systems page will list all
protected systems residing in the cluster on any Node.
Notes on Clustering
The database engine on all devices in a Cluster is reconfigured as a true network clustered service
once any additional Nodes are added to a stand-alone deployment. Changes are replicated
synchronously to all members, and a quorum must be established to identify the primary node
before any write operations are allowed in the database.
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To form a quorum, a majority of member Nodes, counting the Arbiter, must be online and
in communication with one another. If no majority exists, no Node will be promoted to
Primary and the database will remain read-only.
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For a quorum to exist, there MUST be an Odd number of Nodes in the Cluster. It is
impossible to establish a majority with an Even number of Nodes.
To facilitate maintaining an Odd number of Nodes, eFolder Replibit utilizes the Arbiter
service that may be deployed onto a Windows system when there are an Even number of
Replibit devices in the Cluster.
The Arbiter Node installer may be downloaded from the Downloads page on any device.
Install the Arbiter on any Windows system to deploy a passive database replica to facilitate
maintaining the quorum.
The Arbiter is VERY low resource intensive, and should be deployed in the same site and
subnet as the eFolder Replibit devices in the cluster.
Once an Arbiter node has been installed, join it to the cluster. From any device in the
Cluster, navigate to the Cluster Management menu pane.
Enter the IP address of the Arbiter Node and click Save. A popup should display success
or failure when joining the Arbiter Node to the Cluster.
Due to the extra complexity induced by the necessity of maintaining a quorum of active nodes,
and possible user confusion over which device a particular protected system resides on,
Note: eFolder Replibit does not recommend enabling Clustering unless there is a compelling
need to do so.
Please perform at your own risk.
Migrating Protected Systems
Occasionally, it is desirable to relocate a protected system from one device to
another, be it for migration to a new Appliance, balancing out storage
consumption between Vaults, etc. To facilitate this, eFolder Replibit can
perform a migration of protected systems, include all recovery points, job
history, and metadata, from one device to another. To perform a migration, please carefully
follow the steps listed below:
Migrating to a new Appliance
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Migrate only ONE system at a time
Verify that no Backup or Replication Jobs are active for the Protected System
Stop and Disable the eFolder Replibit agent service on the Protected System
From the Protected System Details page, select Migrate and choose a migration method
Within Cluster Over Network
Select another Node in this cluster from a list of Nodes
Outside Cluster Over Network
Manually Enter IP address of another Appliance
Within Cluster Over USB
Select connected USB storage device
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Outside Cluster Over USB
Select connected USB storage device
If migrating via USB, enter an Optional encryption password if desired.
Note: if you do not enter a password, the data will be written to the USB drive
unencrypted.
Click Migrate to begin the migration
You may observe the migration progress from the System tab on the Jobs menu pane.
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Verify that Migration completed successfully on the Source Appliance.
If migrating via USB, once the export process completes on the source Appliance, connect
the USB drive to the Destination Appliance. From the Protected Systems page click Import
and select the protected system being migrated.
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VERIFY that Migration completed successfully on the DESTINATION Appliance.
This is VERY Important! If the Migration fails on the Destination Appliance, you must retry
the Migration until it is successful. If the Migration fails three times, contact eFolder
Replibit Support for assistance.
Once the migration has completed successfully, reconfigure the Agent for the new Appliance
and re-enable backups:
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Edit Aristos.cfg on the protected system and change the IP address to that of the new
Appliance being migrated to.
Enable and start the eFolder Replibit service on the protected system. Perform a test
Backup now from the new Appliance and verify that it completes successfully.
If migrating within a cluster, once the job is successfully received on the destination Appliance
and you reconfigure the Agent, the migration process is finished.
If migrating outside the current cluster, once the import job on the destination Appliance
completes successfully, you should delete the protected system from the source Appliance.
Migrating to a new Vault
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Migrate only ONE system at a time.
Verify that no Replication Jobs are active for the Protected System.
Disable Replication on the Appliance for the Protected System that is being migrated
from the Protected System Details page
On the Vault, from the Protected Systems Details page of the system you are migrating,
select Migrate and choose a migration method
Within Cluster Over Network.
Select another Node in this cluster
Outside Cluster Over Network
Enter IP address of another Vault
Within Cluster Over USB
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Select connected USB storage device
Outside Cluster Over USB
Select connected USB storage device
Click Migrate to begin the migration
You may observe the migration progress from the System tab on the Jobs menu pane
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Verify that Migration completed successfully on the Source Vault
If migrating via USB, once the export process completes on the source Vault, connect the
USB drive to the Destination Vault. From the Protected Systems page click Import and
select the protected system being migrated.
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VERY IMPORTANT NOTE: VERIFY that Migration completed successfully on the
DESTINATION Vault!
If the Migration fails on the Destination Vault, you must retry the Migration until it is
successful. If Migration fails 3 times, contact eFolder Replibit Support for assistance.
Once the migration has completed successfully, reconfigure the Appliance to replicate with
the new Vault and enable Replication:
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Navigate to Vault Settings on the Appliance and create a Vault Schedule for the new Vault
if it does not yet exist. Configure the schedule settings as desired.
Add a new Vault Replication target for the Protected System on the Appliance and select
the new Vault schedule. Do not configure any seeding options when enabling replication.
Leave the original Vault Replication target disabled.
Verify replication to the new Vault is completing successfully
Delete the Vault Replication target for the Protected System from the Protected System
Details page. Note: This will delete the Protected System from the original Vault!
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Using VirtIO in a VM
Enabling VirtIO for a running virtual machine replaces the emulated IDE mode disk storage
system with a paravirtual SCSI mode storage controller. Using paravirtual storage drivers
improves disk I/O considerably for the guest Operating System, and allows for more than four
disk storage devices.
When enabling VirtIO in Test Mode, the changes will remain persistent for only ONE boot cycle
of the selected recovery point. Once the VM is shut down and powered off, all changes will be
lost and the recovery point will revert to traditional IDE storage controller mode. Enabling VirtIO
in Test Mode is available strictly purposes of testing the installation procedures and performance
for a given Protected System.
When enabling VirtIO in Live Mode, a permanent, persistent snapshot of the selected recovery
point will be created. VirtIO changes to the configuration will remain enabled permanently for
the selected recovery point. The selected recovery point will be locked and remain on the device
until manually deleted from the storage pool by eFolder Replibit Support. VirtIO will be enabled
ONLY FOR THIS RECOVERY POINT. All other recovery points will remain configured for
traditional IDE storage controller mode.
Ensure that your popup blocker is disabled before starting setup for VirtIO.
Installing VirtIO Drivers
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Login the eFolder Replibit Appliance or Vault and open
the protected system details page of the system you wish
to virtualize.
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Click ‘Start VM’ in the Actions menu for the recovery
point you wish to virtualize. Be sure to make a note of
the snapshot date and time for future reference.
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Choose the RAM, CPU, and Mode you wish to virtualize
in.
At the bottom of the pop-up window, you will see “Setup
virtio”, select it so a check appears in the box.
Enter the Encryption Passphrase if prompted
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Press the Start button to launch the VM.
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When prompted for the Virtio Setup Confirmation, select Yes.
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The Virtio setup process window will appear.
DO NOT DO ANYTHING HERE YET. CONTINUE WITH THE
BELOW INSTRUCTIONS. WAIT FOR THE VM TO BOOT AND
GO TO THE CONSOLE OF THE VIRTUALIZED PROTECTED
SYSTEM. COMPLETE THE INSTALLATION OF VIRTIO
DRIVERS WITHIN WINDOWS.
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If this is a UEFI system, you will be presented with the UEFI
BIOS screen. Select Continue from the BIOS menu and press <Enter>
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The protected system will boot to the Windows startup menu. Select Safe Mode to load
windows faster without unnecessary components at this stage.
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Log into the Windows protected system
with a user account that has local admin
rights. If this is a Domain Controller you
will need the Active Directory Restore
user and password.
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If the system displays a request to
Reboot, Select Restart Later.
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From the Control Panel, open Device
Manager.
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Expand Other Devices and select SCSI
Controller. Right-click and select Update
Driver Software.
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Select Browse My Computer for driver
software.
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Click the Browse button and navigate to the
attached CD Drive image.
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Expand the drive containing the ‘viostor’
drivers and navigate downward to the
correct operating system and architecture for
the Protected System.
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Select the appropriate folder containing the
correct drivers and click OK.
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Click Next to begin the driver
installation process.
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Windows will present you with a
security warning to verify driver
software installation. Select Install
to proceed.
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You should receive a successful
install prompt when the driver installation has completed. Click Close.
At this point, the protected system needs to be rebooted or shut down to complete the
installation of the new drivers and commit registry changes to disk. From within the virtual
environment, perform a reboot or shutdown of the protected system.
If rebooting, wait for the system to reach the BIOS POST screen before proceeding. Once
the system has started a new boot cycle or completed its shutdown you may continue.
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The Virtio drivers are now installed.
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Go back to the eFolder Replibit
Appliance/Vault Web Interface and select
Finish at the Virtio setup process window.
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This will shut down the VM and switch the
disks to the Virtio SCSI Controller. Be
patient while the VM powers off.
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Once the system is powered off, you may
power on the VM normally and it will be
using the Virtio drivers.
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If you performed the setup in Test Mode,
the VirtIO drivers and configuration will be
present for ONE boot cycle and then revert to the standard IDE driver configuration.
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If you performed the setup in Live Mode, the VirtIO drivers and configuration will remain
persistent for THIS recovery point unless they are manually cleared from the device on the
backend by eFolder Replibit Support.
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Once the Protected System has booted into Windows, open Computer Management from
Control Panel, expand Storage and select Disk Management. If any disks are listed as
Offline, right-click the disk name and select Online. (Windows attaches newly discovered
SCSI disks Offline by default).
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To change the default disk policy so that newly discovered disks will always be placed
Online, perform the following on the production Protected System:
o Open an elevated Command prompt (i.e. run-as Administrator)
o Run ‘diskpart’
o Enter ‘san policy=onlineall’
o Exit diskpart
o Perform a backup to capture a new snapshot of the Protected System.
Using VirtIO with UEFI
If the protected system you are virtualizing is using a UEFI BIOS, follow these additional steps.
The EFI BIOS emulation currently does not auto-detect the VirtIO SCSI controller as a bootable
device, and will not automatically boot from it. The following steps will be required each time you
power on a UEFI based virtual server with VirtIO drivers installed to manually add the protected
system’s hard drive to the boot order and select it.
Because of this limitation, eFolder Replibit does not recommend using VirtIO for UEFI based
systems.
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Select Start VM and wait for the EFI BIOS console to appear
Select Boot Maintenance Manager and press Enter
Select Boot Options and press Enter
Select Add Boot Option and press Enter
You will be presented with a list of physical disk devices discovered by the BIOS. Select
the bootable hard drive and press Enter to browse downward into the device. (If you
cannot find the folders referenced in the proceeding steps, try a different device at this
stage.)
Select EFI and Press Enter (If EFI is not present, this is the wrong drive, press ESC and
return to the step above)
Select Boot and press Enter
Select bootx64.efi (or bootx86.efi whichever is present) and press Enter
Select Input the Description and press Enter
Type ‘Microsoft Windows’ and press Enter
Select Commit Changes and Exit and press Enter
Select Boot Options and press Enter
Select Change Boot Order and press Enter
Select Change the Order and press Enter
Highlight Microsoft Windows and press ‘+’ several times to place it just after EFI Floppy
Press Enter
Select Commit Changes and Exit and press Enter
Select Go Back to Main Page and press Enter
Press ESC
Select Continue and press Enter
Windows should now boot
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Remember, the Boot Order settings are persistent only as long as the virtual machine is not
powered off. They will be retained through a warm reboot, but if the system is shut down and
then restarted this configuration process will have to be repeated in order to set up the EFI BIOS
boot settings.
Windows Directory Services Restore Mode Operations
The procedures in this section provide step-by-step instructions on how to recover
Active Directory objects to a previous point in time. Simply restoring a Domain
Controller to an earlier point in time is insufficient because the directory is
replicated to multiple Domain Controllers, and time-stamped with a serial number
to identify the latest version. After recovering a Domain Controller from backup,
perform the following steps to flag the recovered version of Active Directory as the authoritative
version.
On the first boot after recovering the domain controller, select <F8> and then choose Directory
Services Restore Mode from the boot menu. You will need the original Directory Services
Restore Mode Administrator password created when this server was promoted to a domain
controller. If the customer does not have this password, contact Microsoft for support.
Important: If you allow this domain controller to boot normally before performing the following
actions, Active Directory will be overwritten by replication from other Domain Controllers, and
you will have to perform the server recovery again to gain access to the historical directory data.
Log in as Administrator and open an elevated command prompt
Important Note: Please verify that Time, Time Zone, and Date are correct on the server before
proceeding! Incorrect time settings can cause USN Rollback corruption of the Active Directory
being recovered!
Open a Command Prompt and perform the following steps:
First, connect to the Active Directory Database in Restore Mode, run:
Ntdsutil
activate instance ntds
authoritative restore
To restore the entire Directory run:
restore database
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To restore a particular Directory tree or Organizational Unit run:
restore subtree <Distinguished Name>
(i.e. restore subtree dc=nwtraders,dc=com,ou=boston)
To restore a specific Directory Object or User run:
restore object <Distinguished Name>
(i.e. restore object dc=nwtraders,dc=com,ou=boston,cn=bsmith)
Repeat to restore additional subtrees or objects
Once you have recovered the objects or directory trees you wish to restore:
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type quit, and then
press Enter in the NTDSUTIL console.
Repeat until back at the command prompt.
Reboot the server into normal mode.
Complete any remaining recovery steps, like changing drive letters, assigning correct IP
addresses, hardware detection, and driver discovery, etc.
Use Active Directory Sites and Services to force replication with all Domain Controllers
and verify that your changes have been successfully applied.
Back to Table of Contents
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SECTION M: Troubleshooting and Support
eFolder Replibit Support
To receive assistance from the eFolder Replibit Support team, you can access our support web
site http://www.efolder.net/support/ and open a ticket.
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Select Open a Ticket, and log in using your eFolder Replibit partner credentials, browse
the Knowledgebase for self-help assistance, or call eFolder Support directly for support.
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When creating a new ticket, please provide a short ticket title that accurately describes the
nature of the problem you are experiencing.
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Complete the form data at the top of the ticket to effectively provide us your contact
information necessary for our technicians to assist you.
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In the body of the ticket, please provide all relevant details about the issue you are
experiencing, and any troubleshooting steps that have already been performed
attempting to resolve it.
Once the ticket has been created, you will be notified via email whenever there is any update.
You may reply to any ticket related email to update it with your response.
Note: eFolder Replibit should not be given access credentials to your systems at any point, as this
is a violation of eFolder security policy. To protect the safety and security of your customer’s
protected systems and data, eFolder support will require you to enter any password or access
credentials required directly into the affected systems during troubleshooting.
Knowledgebase
Available within the eFolder Replibit Support ticket portal at https://www.efolder.net/support is a
self-help knowledgebase. Answers to many questions regarding installation, deployment,
administration, best practices, troubleshooting, and repair may be found within the
knowledgebase.
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Troubleshooting Common Issues
Backup Failures
The vast majority of backup failure issues are caused by underlying problems with Microsoft
Volume Shadowcopy Services (VSS). Common VSS issues include: Insufficient free space on the
volume to take a snapshot; VSS Writers in a broken or failed state; Third-Party applications
interrupting VSS snapshot creation; or other snapshot creation errors.
For assistance with backup failure issues, first open a ticket with eFolder Replibit Support. Please
note the ticket ID created, and then download and run the eFolder Replibit Analysis Tool on the
affected Protected System from http://ftp.replibit.net/isodownload/RepAnalysisTool.exe.
Enter the ticket ID when requested. The eFolder Replibit Analysis Tool will gather diagnostic
information and perform a series of tests on the Protected System, then upload the results into
the ticket for examination by our support engineers.
Replication Issues
Issues with stalled replication to the Vault affecting only a single Appliance can generally be
resolved by rebooting the Appliance. Issues with recovery points that have been delivered to the
Vault but are still waiting to be received can sometimes be resolved by rebooting the Vault. After
a vault reboot wait one or two hours. If the recovery points are still waiting to be received, open a
ticket with eFolder Replibit Support for assistance.
Issues with Boot VM Checks
There are many possible causes and symptoms related to Boot VM Checks. If you are
experiencing an issue with Boot VM testing, please open a ticket with eFolder Replibit Support;
describe in detail the problem that you are experiencing, and any troubleshooting steps already
performed. It is likely when troubleshooting Boot VM issues that access to the live protected
system will be required for troubleshooting. Be prepared to assist our engineers gain access to
the protected system using our remote desktop sharing tools.
Other Issues
For other issues or general assistance and support, please visit our knowledgebase or open a
ticket with eFolder Replibit Support at http://www.efolder.net/support. Please provide a concise,
descriptive ticket title, and fill in all of the form fields at the top to provide our engineers with
sufficient details to help us quickly resolve your issue. Populate the body of the ticket with a
detailed description of the issue, and any troubleshooting steps already performed attempting to
resolve it.
Back to Table of Contents
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GLOSSAY & TERMS
Features
eFolder Replibit has a robust set of features to provide a secure and
reliable Backup and Disaster Recovery platform that is simple to use
and maintain. It is best described as an, “All-in-one Business Continuity Platform” for MSPs.
1. It includes the eFolder Replibit software for the laptops, workstations, and/or servers that
you are backing up.
2. eFolder offers local Appliances, that you can purchase from eFolder (we have several tiers
of Appliances based on your backup and storage needs), or you can build your own
device (BYOD).
3. The Cloud replication and backup feature, to store and recover your data, either in the
eFolder Cloud, or, if you have the infrastructure set up, you can also store that data in your
own Cloud.
4. And the Global Management Portal which gives you the capability to manage the entire
platform from a ‘single pane of glass.’
You can learn the comprehensive features of eFolder Replibit in the following Glossary:
Image Based Backup
Image-Based backups make a complete copy of a protected system, including all operating
system files and boot records necessary to recover a system in the event of a disaster. The Agent
captures all protected system disks at the block level, enabling complete system restores from
any recovery point on the Appliance or Vault without the need for any lengthy Operating System
reloads.
Incremental Change Capture
After the initial base image, all successive backups capture only incremental changes into a new
snapshot of that point in time. This provides for very fast, lightweight backups that can be
scheduled to occur much more frequently than traditional backups (as frequently as every 15
minutes). Individual backups are also much smaller than traditional backups, facilitating easy offsite replication with modest Internet bandwidth.
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Chain-Free (No Snapshot Dependencies)
Many image-based solutions on the market rely on chain-based technology to perform backups. In
these solutions, if there is ever a corruption, or deletion of one of the recovery points in the chain, the backup chain is essentially rendered inoperable.
With Replibit, each back up is independent of the other, which is critical should anything
compromise one of the subsequent backups.
Each incremental snapshot is an independent recovery point on the Appliance or Vault. There are
no time-consuming roll-ups that can become corrupted or otherwise break a dependency chain
to cause recovery failures or force reseeding of base images.
Branding
Partners can provide their own Branding and Logo's to customize the product and create their
own Branded Business Solution.
ConnectWise Integration
eFolder Replibit has deep integration with ConnectWise for ticketing and billing. This enables
Replibit to supports two-way ticketing status, and synchronization to any service board. It also
integrates with billing to provide flat monthly cost plus off-site cloud per-gigabyte usage tracking
and billing. Our ConnectWise integration also means that you can: monitor all of the deployed
Appliances and Vaults that are being used, receive back up status alerts, receiving storage and
utilization alerts, and many other statistics and reporting.
Email Alerting
Support for alerts by Email to simplify integration with other PSA and monitoring tools. Provides
Email alert management and filtering by alert class to reduce ticketing noise.
Automatic Updates
All components of eFolder Replibit can be configured to automatically receive and deploy
updates.
Multi-Site Replication
Recovery Point data at the Customer site can be asynchronously replicated to one or more off-site
Vaults, providing protection against total loss-of-site disasters.
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USB Seeding of Off-Site Base Image
When enabling replication, it is optional to use a USB seed disk to transport the initial full backup
image, so that large disks do not have to be replicated over the Internet. When enabling seeding,
subsequent Increment backups are delivered immediately to the Vault, and will be imported once
the USB seed disk has been received and imported.
Note: Direct WAN replication is very robust. Interrupted transfers will be resumed where they last
left off, making seeding necessary only for very large base images, or for sites with poor Internet
bandwidth.
Export to VHD/VHDX/VMDK/VDI/RAW
Any recovery point can be exported as a virtual disk file, to either local or USB storage connected
to the Appliance or Vault. Supported formats offer easy integration with VMware, Hyper-V (Gen1
and Gen2), VirtualBox, Xen, KVM and other Hypervisor platforms.
iSCSI Target Support
Each recovery point may be exposed as a raw iSCSI disk volume to facilitate large data recovery
operations or to provide a set of iSCSI disks to an external Hypervisor, and act as a temporary
SAN replacement, providing instant recovery of systems in your Enterprise virtual environment.
NFS Export
The Appliance or Vault can export NFS shares to provide shared storage for your virtual platform,
and to allow access to exported Virtual Disk Images. This feature is very useful for recovering to
an external virtual platform, or from a failed SAN when your virtual hosts are still fine.
Central Licensing Server
All licensing and customer account configuration are managed by the Partner from a central
licensing server web portal at https://licensing.replibit.com Refer to the eFolder Replibit
Licensing Portal Guide 2.0 for complete details on using the Licensing Portal.
Flexible Scheduling
Create multiple backup schedules running at staggered intervals or manually defined times to
distribute backup traffic network load. Create granular off-site replication scheduling with
integrated bandwidth management to prevent Internet bottlenecking during business hours.
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ZFS Storage Pool
eFolder Replibit leverages the advanced data protection, flexible storage technology and
snapshot features of the ZFS filesystem, providing for robust data integrity, reliable snapshot
replication, and native compression.
MBR and UEFI
eFolder Replibit supports both legacy MBR style, and modern UEFI BIOS systems for backup,
recovery, and virtualization.
Centralized Management
Securely access and manage all of your devices and protected systems from the central
Management Server. Managed devices establish a secure tunnel with the management server
without requiring custom firewall rules or port forwarding at the Customer site.
Support for Physical and Virtual Environments
eFolder Replibit fully supports protection and disaster recovery for both Physical and Virtual
environments.
Bare Metal Recovery
Leveraging our suite of easy to use tools and utilities, quickly recover your protected systems
directly back to bare metal servers once your failed hardware has been replaced.
eFolder Replibit Recovery Toolkit
More than just a bare metal recovery suite, our eFolder Replibit Recovery Toolkit provides a
platform to diagnose, troubleshoot, repair, and recover data from any offline system.
Instant Recovery
Failed Protected systems can be recovered instantly by leveraging eFolder Replibit’s built-in
Hypervisor to boot any recovery point as a virtual machine directly on the backup Appliance, or
by exporting the protected systems disks as iSCSI targets to an existing virtual server
infrastructure.
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Clustering
Consolidate multiple Appliances or Vaults into a single management cluster to aggregate
reporting and license usage. (Only Management functions can be clustered; Clustering does not
apply to storage pools).
Nightly Boot Checks
Perform a nightly boot check of the latest recovery point on each protected system. Each
machine is booted as a virtual guest directly on the eFolder Replibit device; a screenshot capture
is viewable on the particular device, in the Management Portal, or delivered via email, and/or
ConnectWise ticketing.
Easy Data Migration
Protected system recovery points and metadata may easily be migrated between Appliances and
Vaults to preserve retention during hardware upgrades and/or replacements.
Reliability
Don’t worry the next time you need to recover your customer’s critical data. Leverage eFolder
Replibit for your all of your data protection needs; you can have peace of mind in our BDR
product.
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