A.O. Smith ATI-310-P Technical Documents
 On‐Demand Water Heater Installation Manual and Owner’s Guide ANSI Z21.10.3 and CSA 4.3
Models ・110 Indoor (T‐KJr2‐IN) ・110 Outdoor (T‐KJr2‐OS) ・310 Indoor (T‐K4‐IN) ・310 Outdoor (T‐K4‐OS) ・510 Indoor (T‐D2‐IN) ・510 Outdoor (T‐D2‐OS) 510 (T‐D2) models only If the information in these instructions is not followed exactly, a fire or explosion WARNING may result causing property damage, personal injury or death. ‐Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance. Gas Tankless Water Heater Suitable for potable water heating and space‐heating * *Please refer to local codes for space‐heating compliance. ‐WHAT TO DO IF YOU SMELL GAS  Do not try to light any appliance.  Do not touch any electric switch, do not use any phone in your building.  Immediately call your gas supplier from a neighbor's phone. Follow the gas supplier's instructions.  If you cannot reach your gas supplier, call the fire department. ‐Installation and service must be performed by a qualified installer, service agency or the gas supplier.
FEATURING  ENDLESS HOT WATER  ON DEMAND USAGE  COMPACT, SPACE SAVING  ENERGY CONSERVATION  COMPUTERIZED SAFETY  NO PILOT LIGHT  EASY‐LINK SYSTEM 510 (T‐D2) models only If you have any questions, please call or write to: 500 Tennessee Waltz Parkway Ashland City, TN 37015 Toll Free: 1‐ 877‐737‐2840 Contents CONTENTS Installation Manual 3 SPECIFICATIONS…………………………………………………………………………………………..………………………...
4 INTRODUCTION…………………………………………………………………………………………………..………………….
5 SAFETY GUIDELINES…………….………………………………………………………………………………………..………..
INSTALLATION………………………………………………………………………………………………..…………………..…. 6 6 General………………………………………………………………………………………………………………………..…..…
Warning for Installations………………………………………………………………………………………………………8 9 Clearances……………………………………………………………………………………………………………………………
Included Accessories…………….………………………………………………………………………………………..….. 9 9 Optional Items……………………………………………………………………………………………………………………..
High‐Altitude Installations…………………………………………………………………………………………………….11
Venting Instructions……………………………………………………………………………………………………………..12
Gas Supply and Gas Pipe Sizing………......................................................................................…17
20
Water Connections……………..…………………………………………………………………………………………….…
21
Electrical Connections……………………………………………………………………..…………………………….......
Remote Controller Connections……..………………………………………………………………………………….…22
Pump Control Connections…………………………………………..………..………..……………………………………23
24
Easy‐Link System...…………………………....…………………………………………………………………………..…...
APPLICATIONS...……………………………………………………………………………………………………………………… 28
INITIAL OPERATION..………………………………………………………………………………………………………….…… 30
Owner’s Guide 31
OPERATING SAFETY…………………………………………………………………………………………………………………
NORMAL OPERATION…………………………………………………………………………………………………………..… 33
33
General………..……….………….…………………………………………………………………………………………………
Temperature Settings.…….……..…………………………………………………………………………………………… 33
Flow……………………………………………………………………………………………………………………………………. 35
Freeze Protection System…….…………………………………………………………………………………………..… 35
Maintenance and Service………………………………………………………………………………………………….… 36
Unit Draining and Filter Cleaning………………………………………………………………………………………… 36
TROUBLESHOOTING……..……………………………………………………………………………………………………..… 37
General………..……….………….………………………………………………………………………………………………… 37
Error Codes.…………………….…..………………………………………………………………………………………………39
COMPONENTS DIAGRAM……………………………………………………………………………………………………..… 42
PARTS LIST………………….………………………………………………………………………………………………..………… 46
OUTPUT TEMPERATURE CHART…………………………………………………………………………………………...… 49
LIMITED WARRANTY…………………………………………………………....…………………………………………….…. 51
2│Page Specifications Installation Manual SPECIFICATIONS
Model Natural Gas Input (Operating Range) Propane Input (Operating Range) 110 110 Outdoor Indoor (T‐KJr2‐IN) (T‐KJr2‐OS)
Min: 19,500 Btu/h Max: 140,000 Btu/h
310 310 Outdoor Indoor (T‐K4‐IN) (T‐K4‐OS)
Min: 11,000 Btu/h Max: 190,000 Btu/h
510 510 Indoor Outdoor (T‐D2‐IN) (T‐D2‐OS)
Min: 11,000 Btu/h Max: 199,000 Btu/h
Min: 19,500 Btu/h Max: 140,000 Btu/h Min: 11,000 Btu/h Max: 190,000 Btu/h Min: 11,000 Btu/h Max: 199,000 Btu/h Gas Connection ¾” NPT Water Connections ¾” NPT Water Pressure 15 ‐ 150 psi* Natural Gas Inlet Pressure Min. 5.0” WC Max. 10.5” WC Propane Inlet Pressure Min. 8.0” WC Max. 14.0” WC Manifold Pressure** Natural 2.0” WC 2.5” WC 2.0” WC 2.5” WC 2.0” WC 2.5” WC Propane 2.5” WC 3.1” WC 3.7” WC 4.0” WC 3.7” WC 4.5” WC Weight 33 lbs. Dimensions 38 lbs. H20.5” x W13.8” x D6.7”
Ignition Consumption H20.5” x W13.8” x D8.5” Electric Ignition Supply Electric 39 lbs. 120 VAC / 60 Hz Operation 73.1 W / 0.61 A 87.6 W / 0.73 A 89.8 W / 0.75 A Standby 6.2 W / 0.05 A 6.2 W / 0.05 A 6.2 W / 0.05 A Freeze‐
Protection 111 W / 0.93 A 111 W / 0.93 A 111 W / 0.93 A *40 psi or above is recommended for maximum flow. **The Manifold Pressure is the factory setting and generally should not need adjustment. NOTE:  Check the rating plate to ensure this product matches your specifications.  In accordance with ANSI Z21.10.3, CO emission does not exceed 400 PPM for normal input.  The manufacturer reserves the right to discontinue, or change at any time, specifications or designs without notice and without incurring obligations. 3│Page Introduction INTRODUCTION
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This manual provides information necessary for the installation, operation, and maintenance of the water heater. 
The model description is listed on the rating plate which is attached to the front panel of the water heater. 
Please read all installation instructions completely before installing this product. 
If you have any problems or questions regarding this equipment, consult with the manufacturer or its local representative. 
This equipment is an on‐demand, tankless water heater designed to efficiently supply endless hot water for your needs. 
The 110 Indoor (T‐KJr2‐IN), 310 Indoor (T‐K4‐IN) and 510 Indoor (T‐D2‐IN) models are to be only installed indoor (direct‐vent convertible). The 110 Outdoor (T‐KJr2‐OS), 310 Outdoor (T‐K4‐OS) and 510 Outdoor (T‐D2‐OS) models are to be only installed outdoor.
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The principle behind tankless water heaters is simple: *This diagram illustrates tankless water heater design concepts only and does not accurately represent to the water heater’s physical description. 1.
2.
3.
4.
5.
6.
7.
8.
A hot water tap is turned on. Water enters the heater. The water flow sensor detects the water flow. The computer initiates the fan motor and sends a signal to the igniter to create an ignition spark. The gas ignites and flames appear within the burner chamber. Water circulates through the heat exchanger and then gets hot. Using thermistors to measure temperatures throughout the water heater, the computer modulates the gas and water valves to ensure proper output water temperature. When the tap is turned off, the unit shuts down. 4│Page Safety Guidelines SAFETY GUIDELINES
SAFETY DEFINITIONS
Indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury. DANGER Indicates an imminently hazardous situation which, if not avoided, could result in death or serious injury. WARNING Indicates an imminently hazardous situation which, if not avoided, could result in minor or moderate injury. CAUTION GENERAL
1.
2.
3.
4.
5.
Follow all local codes, or in the absence of local codes, follow the most recent edition of the National Fuel Gas Code: ANSI Z223.1/NFPA 54 in the USA or CAN/CSA B149.1 Natural Gas, Propane Installation Code in Canada. Properly ground the unit in accordance with all local codes or in the absence of local codes, with the National Electrical Codes: ANSI/NFPA 70 in the USA or CSA standard C22.1 Canada Electrical Code Part 1 in Canada. Carefully plan where you intend to install the water heater. Please ensure:  Your water heater will have enough combustible air and proper ventilation.  Locate your heater where water leakage will not damage surrounding areas (please refer to p. 7). Check the rating plate for the correct GAS TYPE, GAS PRESSURE, WATER PRESSURE and ELECTRIC RATING. *If this unit does not match your requirements, do not install and consult with the manufacturer. If any problem should occur, turn off all hot water taps and turn off the gas. Then call a trained technician or the Gas Company or the manufacturer.  Water temperatures over 125°F (52°C) can cause severe burns instantly or death WARNING 
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from scalding. The water temperature is set at 122°F (50°C) from the factory to minimize any scalding risk. Before bathing or showering always check the water temperature. Do not store or use gasoline or other flammables, vapors, or liquids in the vicinity of this appliance. Do not reverse the water and/or gas connections as this will damage the gas valves and can cause severe injury or death. Follow the diagram on p. 20 when installing your water heater. Do not use this appliance if any part has been in contact with or been immersed in water. Immediately call a licensed plumber, a licensed gas fitter, or a professional service technician to inspect and/or service the unit if necessary. Do not disconnect the electrical supply if the ambient temperature will drop below freezing. The Freeze Prevention System only works if the unit has electrical power. The warranty will not be covered if the heat exchanger is damaged due to freezing. Refer to the section on the Freeze Prevention System on p. 35 for more information. 5│Page Installation INSTALLATION
GENERAL 1. Follow all local codes, or in the absence of local codes, follow the most recent edition of the National Fuel Gas Code: ANSI Z223.1/NFPA 54 in the USA or CAN/CSA B149.1 Natural Gas, Propane Installation Code in Canada. 2. All gas water heaters require careful and correct installation to ensure safe and efficient operation. This manual must be followed exactly. Read the “Safety Guidelines” section. 3. The manifold gas pressure is preset at the factory. It is computer controlled and should not need adjustment. 4. Maintain proper space for servicing. Install the unit so that it can be connected or removed easily. Refer to the Clearances Section on p. 9 for proper clearances. 5. The water heater must be installed in a location where the proper amount of combustible air will be available to it at all times without obstructions. 6. The electrical connection requires a means of disconnection, to terminate power to the water heater for servicing and safety purposes. 7. Do not install the unit where the exhaust vent is pointing into any opening in a building or where the noise may disturb your neighbors. Make sure the vent termination meets the required distance by local code from any doorway or opening to prevent exhaust from entering a building (refer to p. 15). 8. Particles from flour, aerosols, and other contaminants may clog the air vent or reduce the functions of the rotating fan and cause improper burning of the gas. Regularly ensure that the area around the unit is dust‐ or debris‐free; regular maintenance is recommended for these types of environment. 9. If you will be installing the water heater in a contaminated area with a high level of dust, sand, flour, aerosols or other contaminants/chemicals, they can become airborne and enter and build up within the fan and burner causing damage to the water heater. 10. For the 110 Indoor (T‐KJr2‐IN), 310 Indoor (T‐K4‐IN) and 510 Indoor (T‐D2‐IN) models:  These units may be converted to a direct‐vent (sealed combustion) appliance by installing a direct‐vent conversion kit Part No. 9007667005 (TK‐TV10) which will bring in all required combustible air from outside the building. When installing the direct‐vent conversion kit, please follow all instructions included with the kit.  If the water heater is used as a direct‐vent appliance, the unit requires a 3” combustible air supply pipe. The intake pipe must be sealed airtight. Air supply pipe can be made of ABS,
PVC, galvanized steel, corrugated aluminum, corrugated stainless steel or Category III stainless steel.  Terminating the venting through a sidewall is recommended for the direct‐vent system.  Running the exhaust vent and the intake pipe parallel is recommended.  Terminating the exhaust and intake on the same wall / surface is recommended. Terminating in the same pressure zone allows for pressure balancing, which prevents nuisance shutdowns. 11. For the 110 Outdoor (T‐KJr2‐OS), 310 Outdoor (T‐K4‐OS) and 510 Outdoor (T‐D2‐OS) models:  To be installed outdoors and only in areas with mild, temperate climates. 6│Page Installation  Installation and service must be performed by a qualified installer (for example, a licensed plumber or gas fitter), otherwise the warranty will be void. WARNING  The installer (licensed professional) is responsible for the correct installation of the water heater and for compliance with all national, state/provincial, and local codes.  The manufacturer does not recommend installing the water heater in a pit or location where gas and water can accumulate.  Do not have the vent terminal pointing toward any operating window, door, or opening into a building.  Do not install next to any source of airborne debris, such as a clothes dryer, that can cause debris to be trapped inside the combustion chamber, unless the system is direct‐vented.  The manufacturer does not recommend installing the water heater in an attic due to safety issues. If you install the water heater in an attic: Make sure the unit will have enough combustion air and proper ventilation.  Keep the area around the water heater clean. When dust collects on the flame sensor, the water heater will shut down on an error code.  If the above conditions cannot be met, use the direct vent conversion kit Part No. 9007667005 (TK‐TV10).  Place the unit for easy access for service and maintenance.  A drain pan, or other means of protection against water damage, is required to be installed under the water heater in case of leaks. 
 The warranty will not cover damage caused by water quality. 
CAUTION 
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Only potable water or potable water / glycol mixtures can be used with this water heater. Do not introduce pool or spa water, or any chemically treated water into the water heater. Water hardness levels must not exceed 7 grains per gallon (120 ppm) for single family domestic applications or more than 4 grains per gallon (70 ppm) for all other types of applications. Water hardness leads to scale formation and may affect/damage the water heater. Hard water scaling must be avoided or controlled by proper water treatment. Water pH levels must be between 6.5 and 8.5 Well water must be treated.  Do not install the unit where water, debris, or flammable vapors may get into the flue terminal.  The manufacturer recommends using the direct vent kit when the water heater is installed in a beauty salon. Some chemicals used in a beauty salon may affect the flame sensor. Water heater may not work properly.  Although the water heater is designed to operate with minimal sound, the manufacturer does not recommend installing the unit on a wall adjacent to a bedroom, or a room that is intended for quiet study or meditation, etc.  Locate your heater close to a drain where water leakage will not do damage to surrounding areas. As with any water heating appliance, the potential for leakage at some time in the life of the product does exist. The manufacturer will not be responsible for any water damage that may occur. If you install a drain pan under the unit, ensure that it will not restrict the combustion air flow. 7│Page Installation WARNING FOR INSTALLATIONS
FOR YOUR SAFETY, READ BEFORE INSTALLATION: Do not install the heater where water, debris or flammable vapors may get into the flue terminal. This may cause damage to the heater and void the warranty. Do not have the vent terminal pointing toward any opening into a building. Do not locate your heater in a pit or location where gas and water can accumulate. Prohibited
Prohibited
Do not install this water heater under an overhang less than 3 feet from its top or eaves. The area under an overhang must be open to three sides. (Outdoor models only) Do not install the water heater vent terminator within 1 ft. in the USA of any air intake or building opening, and within 3 ft. in Canada of any air intake or building opening. (Outdoor models only) (Refer to p.15) 3 ft.
Do not install next to a dryer or any source of airborne debris that can be trapped inside the combustion chamber, unless the system is direct vented. 8│Page Installation CLEARANCES Side
Maintain all clearances around the water heater. Top Back Side Front
Bottom Model 110 Indoor* (T‐KJr2‐IN)* 110 Outdoor (T‐KJr2‐OS) Top 12” 36” Bottom 12” 12” Front 24” 24” Back 1” 1” Sides 2 “ 2 “ Model 310 Indoor* (T‐K4‐IN)* 310 Outdoor (T‐K4‐OS) Top 12”
36” Bottom 12”
12” Front 24”
24” Back 1” 1” Sides 2 “ 2 “ Model Top Bottom Front Back Sides 510 Indoor* (T‐D2‐IN)* 12” 12” 24” 1” 2 “ 510 Outdoor (T‐D2‐OS) 36” 12” 24” 1” 2 “ *Standard indoor installations and direct‐vent indoor installations have the same clearances. INCLUDED ACCESSORIES Check that these items below are included with the water heater. 1. Installation Manual and 2. Temperature Remote Controller 3. Communication Cable Owner’s Guide 510 (T‐D2) models only or
Qty: 1 Qty: 1 Qty: 1 See the table below. OPTIONAL ITEMS Model 110 Indoor (T‐KJr2‐IN) 110 Outdoor
(T‐KJr2‐OS)
310 Indoor
(T‐K4‐IN)
310 Outdoor
(T‐K4‐OS)
510 Indoor (T‐D2‐IN) 510 Outdoor
(T‐D2‐OS)
9007666005 (TK‐RE02) 9007603005 (TM‐RE30) 9007678005 (TK‐BF01) 9007667005 (TK‐TV10) 9007670005 (TK‐PC01) 9007671005 (TK‐PCJr2) 9007674005 (TK‐RB02) 9007608005 (TK‐KPWL4) 9007609005 (TK‐KPWH4) 9007680005 (TK‐KPCT43) ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 9│Page Installation 1. Temperature Remote Controller: 9007666005 2. Temperature Remote Controller: 9007603005
(TK‐RE02) (TM‐RE30) The Temperature Remote Controller has two functions. It allows the output temperature from the water heater to be adjusted within the range of 99 °F to 167 °F, and it also works as a diagnostic tool that will give a concise error code whenever there is a problem with the unit. The temperature options are 99°F, 100°F, 102°F, 104°F, 106°F, 108°F, 109°F, 111°F, 113°F, 115°F, 117°F, 122°F, 131°F, 140°F, 158°F, and 167°F. See the trouble shooting section for information on possible error codes. The Temperature Remote Controller has two functions. It allows the output temperature from the water heater to be adjusted within the range of 99 °F to 185 °F, and it also works as a diagnostic tool that will give a concise error code whenever there is a problem with the unit. The temperature options are 99°F, 100°F, 102°F, 104°F, 106°F, 108°F, 110°F, 111°F, 113°F, 115°F, 117°F, 122°F, 131°F, 140°F, 149°F, 158°F, 167°F, 176°F and 185°F. See the trouble shooting section for information on possible error codes. 3. Backflow Preventer: 9007678005 (TK‐BF01)
4. Direct‐Vent Conversion Kit: 9007667005
(TK‐TV10) The Backflow preventer prevents the This kit can be used to convert the water heater from a standard vent system to a direct‐vent (or sealed combustion) system. Install this conversion kit in accordance with the installation instructions and any applicable codes. backflow of air through the exhaust vent. This helps prevent harmful exhaust gases from entering the home, as well as helping to prevent the unit from freezing in areas where cold air can be blown or drawn into the exhaust system. Install this vent damper in accordance with the installation instructions and any applicable codes. 5. Pipe Covers: 9007670005 (TK‐PC01) and 9007671005 (TK‐PCJr2) 6. Recess box: 9007674005 (TK‐RB02) The pipe cover protects the plumbing pipes to the water heater from unexpected adjustments. This pipe cover is fixed to the bottom of the water heater, which hides the plumbing and improves the visual aspects of the whole installation for the water heater. The Recess box will allow for “clean” installations. The water heater fits inside the recess box, which hides and protects the whole water heater and plumbing. The Recess box will fit in‐between most wall studs. 7. T‐Vent Wall Thimble with Termination: 9007608005 (TK‐KPWL4) and 9007609005 (TK‐KPWH4) Louver Termination 9007608005 (TK‐KPWL4) Hood Termination 9007609005 (TK‐KPWH4) These terminations are used when venting out through the wall and are compatible with the T‐Vent pipe system. These terminations are special stainless steel vents for gas appliances and are UL listed as Category II, III and IV. There are two types of terminations: the Louver termination and the Hood termination. For different wall thicknesses, there are two ranges of lengths available (refer to the venting brochure for details). Install these vent terminations in accordance with their installation instructions and any applicable local codes. 8. Direct‐Vent Concentric Termination: 9007680005 (TK‐KPCT43) Used when terminating direct‐vent (sealed‐combustion) systems, with direct‐
vent models that require a 3” intake and a 4” exhaust. This concentric termination provides the convenience of only having to make one penetration through a sidewall instead of two separate penetrations for the intake and exhaust piping. The termination includes a bird screen, restricting small animals, pests, and foreign objects from entering into the vent system. This sidewall termination is available in three different sizes, to cover all ranges of wall thicknesses.
Direct‐vent Concentric Termination
Part# Covering wall thickness
9007680005 (TK‐KPCT43‐1)
3.9” – 7.1”
9007772005 (TK‐KPCT43‐2)
6.9” – 10.1”
9007773005 (TK‐KPCT43‐3)
9.8” – 13.0”
10│Page Installation HIGH‐ALTITUDE INSTALLATIONS
Check the elevation where your water heater is installed. Set dipswitches shown in the table below depending on the altitude. 110 (T‐KJr2) and 310 (T‐K4) models 0 to 2,000 ft (DEFAULT) OFF OFF Altitude Switch No.3 Switch No.4 1 2 3 4 5 6 7 8
ON
OFF
2,000 to 4,000 ft 4,000 to 6,000 ft
ON
OFF
ON
1 2 3 4 5 6 7 8
OFF
OFF ON ON
1 2 3 4 5 6 7 8
OFF
Over 6,000 ft Consult our Technical Services Department at 1‐877‐ 737‐2840 510 (T‐D2) models (Left bank of dipswitches) Altitude Switch No.4 Switch No.5 0 to 2,000 ft (DEFAULT) OFF OFF ON
1 2 3 4 5 6
OFF
2,000 to 4,000 ft 4,000 to 6,000 ft
ON OFF ON
1 2 3 4 5 6
OFF ON ON
OFF
OFF
1 2 3 4 5 6
Over 6,000 ft Consult our Technical Services Department at 1‐877‐ 737‐2840 510 (T‐D2) models Computer board
110 (T‐KJr2) and 310 (T‐K4) models Computer board Left bank of dipswitches Dipswitches  DO NOT adjust any dipswitches on the right bank for the 510 (T‐D2) models. WARNING  The dark squares indicate the direction the dipswitches should be set to. 11│Page Installation VENTING INSTRUCTIONS ‐General‐ DANGER CAUTION Improper venting of this appliance can result in excessive levels of carbon monoxide which can result in severe personal injury or death. Improper installation can cause nausea or asphyxiation, severe injury or death from carbon monoxide and flue gases poisoning. Improper installation will void product warranty. When installing the vent system, all applicable national and local codes must be followed. If you install thimbles, fire stops or other protective devices and they penetrate any combustible or noncombustible construction, be sure to follow all applicable national and local codes. The water heater must be vented in accordance with the section “Venting of Equipment" of the latest edition of the National Fuel Gas Code: ANSI Z223.1/NFPA 54 in the United States and/or Section 7 of the CAN/CSA B149.1 Natural Gas and Propane Installation Code in Canada, as well as applicable local building codes. The manufacturer recommends the “T‐Vent” line manufactured by TAKAGI (Refer to “T‐Vent” brochure for details). However, the following are also UL listed manufacturers: ProTech Systems Inc. (FasNSeal), Flex‐L Inc., Z‐Flex Inc. (Z‐Vent III), Metal‐Fab Inc., and Heat‐Fab Inc. (Saf‐T Vent). General rules for venting water heaters are: 
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Place the water heater as close as possible to the vent terminator. The vent collar of the water heater must be fastened directly to an unobstructed vent pipe. Do not weld the vent pipe to the water heater’s vent collar. Do not cut the vent collar of the unit. The vent must be easily removable from the top of the water heater for normal service and inspection of the unit. The water heater vent must not be connected to any other gas appliance or vent stack. Avoid using an oversized vent pipe or using extremely long runs of the pipe. For rooftop venting, a rain cap or other form of termination that prevents rain water from entering into the water heater must be installed. Do not common vent or connect any vent from other appliances to the water heater vent. General rules for vent terminations:  Avoid locating the water heater vent terminator near any air intake devices. These fans can pick up the exhaust flue products from the water heater and return them to the building. This can create a health hazard.  Locate the vent terminator so that it cannot be blocked by any debris, at any time. Most codes require that the terminator be at least 12 inches above grade, but the installer may determine if it should be higher depending on the job site condition and applicable codes.  A proper sidewall terminator is recommended when the water heater is vented through a sidewall.  Regarding the clearances from the exhaust terminator to the air inlet or opening, refer to the next few pages. 12│Page Installation ‐Exhaust venting‐ For the 110 Indoor (T‐KJr2‐IN), 310 Indoor (T‐K4‐IN) and 510 Indoor (T‐D2‐IN) models This is a Category III appliance and must be vented accordingly. The vent system must be sealed air tight. All seams and joints without gaskets must be sealed with high heat resistant silicone sealant or UL listed aluminum adhesive tape having a minimum temperature rating of 350°F. For best results, a vent system should be as short and straight as possible. 
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This water heater is a Category III appliance and must be vented accordingly with any 4” vent approved for use with Category III or Special BH type gas vent. Follow the vent pipe manufacturer’s instructions when installing the vent pipe. Do not common vent this appliance with any other vented appliance (Do not terminate vent into a chimney. If the vent must go through the chimney, the vent must run all the way through the chimney with Category III approved or Special BH vent pipe). When the horizontal vent run exceeds 5 ft., support the vent run at 3 ft. intervals with overhead hangars. The maximum length of exhaust vent piping must not exceed 50 ft. (deducting 5 ft. for each elbow used in the venting system). Do not use more than 5 elbows. Diameter Max. No. of Elbow Max. Vertical and Horizontal (Total) Vent Length 4” 5 50 ft. *For each elbow added, deduct 5 ft. from max. Vent length. No. of Elbows Max. Vertical or Horizontal Length 0 50 ft. 1 45 ft. 2 40 ft. 5 25 ft. ‐Venting Illustrations‐ For the 110 Indoor (T‐KJr2‐IN), 310 Indoor (T‐K4‐IN) and 510 Indoor (T‐D2‐IN) models For details of the optional items, refer to the Installation manual for each Optional item. Vertical Installation Diagram Horizontal Installation Diagram Rain Cap Wall
Roof
Roof Flashing
Sidewall Vent
Terminator Backflow Preventer* Vertical Condensation Drain** Backflow Preventer *
13│Page Vertical Condensation Drain** Installation Horizontal Installation Diagram (With direct‐venting) Vertical Installation Diagram (With direct‐venting) Rain Cap Wall
Roof
Roof Flashing
Sidewall Vent Terminator
Backflow Preventer * Backflow Preventer * Vertical Condensation Drain**
Fire stop
Vertical Condensation Drain** See the picture below for detailed connection instructions to the Direct‐Vent Conversion Kit. *Backflow Preventer (Recommended for freezing weather conditions: 36°F and below) **Vertical Condensation Drain must be installed accordance with local codes. Installation Diagram of Direct‐Vent Conversion Kit with water heater Horizontal Installation Diagram With Direct‐Vent Concentric Termination Intake port of Direct‐Vent Conversion Kit Wall The water heater Plate of Direct‐Vent Conversion Kit Direct‐vent
Concentric Termination 14│Page Installation ‐Vent termination clearances‐ Canada
Direct vent and
other than Direct Vent
A Clearance above grade, veranda, porch, deck, or balcony. B Clearance to window or door that may be opened. U.S.A Direct vent
Other than Direct Vent 1 foot 1 foot 1 foot 3 feet 1 foot C 4 feet from below or side opening. 1 foot from above opening. * Clearance to permanently closed window
*
*
Vertical clearance to ventilated soffit located above the vent terminator within a horizontal D * * * distance of 2 feet (61cm) from the center line of the terminator. E Clearance to unventilated soffit *
*
* F Clearance to outside corner *
*
* G Clearance to inside corner *
*
* Clearance to each side of center line extended H 3 feet * * above meter/regulator assembly I Clearance to service regulator vent outlet.
3 feet
*
* Clearance to non‐mechanical air supply inlet 4 feet from below or side J to building or the combustion air inlet to any 3 feet 1 foot opening. 1 foot from other application. above opening.
K Clearance to mechanical air supply inlet.
6 feet
3 feet
3 feet
Clearance above paved sidewalk or paved L 7 feet * 7 feet driveway located on public property. Clearance under veranda, porch deck, or M 1 foot * * balcony. *For clearances not specified in ANSI Z223.1 / NFPA 54 or CAN/CSA‐B149.1, please use clearances in accordance with local installation codes and the requirements of the gas supplier. 15│Page Installation Please follow all local and national codes in regards to proper termination clearances. In the absence of such codes, the following clearances can be used as guidelines. Local CAUTION codes supersede these guidelines. For sidewall terminations 2ft.
3ft.
1ft. 1ft. 2ft. 1ft. 3ft.
1ft. 3ft.
Inside corner Exhaust termination
For multiple sidewall exhaust terminations (e.g. multi‐unit systems), an exhaust termination must be at least 1 ft. away from another exhaust termination. An exhaust termination must also be at least 2 ft. away from an inside corner (if the adjacent wall is less than 2 ft. of length, the minimum required distance away from the inside corner will be equal to the length of that adjacent wall). Inside corner Air supply inlet For direct‐vent sidewall terminations that use two separate penetrations for the intake and exhaust, distance the intake and exhaust terminations at least 3 ft. away from each other, no matter the orientation. Direct vent termination For multiple‐unit, direct‐vent sidewall terminations that combine the intake and exhaust into a single penetration, space each direct‐vent termination at least 1 ft. away from each other, no matter the orientation. A direct‐vent termination must also be at least 2 ft. away from an inside corner (if the adjacent wall is less than 2 ft. of length, the minimum required distance away from the inside corner will be equal to the length of that adjacent wall). For rooftop terminations A
A 2ft. A A A 2ft. Exhaust termination Air intake Exhaust termination Exhaust and/or direct‐vent sidewall terminations should be at least 2 ft. away from an opposite surface/wall. Do not place the termination directly in front of an opening into a building. A: In accordance with local codes Exhaust termination Air intake
For multiple‐unit rooftop terminations (whether for standard indoor or direct‐vent installations) space all exhaust and intake terminations in accordance with local codes. An exhaust termination must be spaced from a wall or surface in accordance with local codes as well. In the absence of such a code, an exhaust termination must be a horizontal distance of at least 2 ft. away from a wall or surface. 16│Page Installation GAS SUPPLY AND GAS PIPE SIZING
‐General‐ 

WARNING 
Check that the type of gas matches the rating plate first. Ensure that any and all gas regulators used are operating properly and providing gas pressures within the specified range shown below. Excess gas inlet pressure may cause serious accidents. Conversion of this unit from natural gas to propane or vise versa will void all warranty. Contact your local distributor to get the correct unit for your gas type. The manufacturer is not liable for any property and/or personal damage resulting from gas conversions.  The minimum and maximum inlet gas pressures are: Gas type Inlet gas pressure Natural Gas Min. 5.0” WC – Max. 10.5” WC Propane Min. 8.0” WC – Max. 14.0” WC  Gas pressure above this specified range for the water heater and/or insufficient gas volume will adversely affect performance. These pressures are measured when the water heater is in full operation.  Inlet gas pressure must not exceed the above maximum values; gas pressure above the specified range will cause dangerous operating conditions and damage to the unit.  Until testing of the main gas line supply pressure is completed, ensure the gas line to the water heater is disconnected to avoid any damage to the water heater. ‐Gas connections‐ 1.
Install a manual gas shut‐off valve between the water heater and the gas supply line. 2.
When the gas connections are completed, it is necessary to perform a gas leak test (see below) either by applying soapy water to all gas fittings and observing for bubbles or by using a gas leak detection device.  The water heater and its individual shutoff valve must be disconnected from the gas supply piping system during any pressure testing of that system at test pressures in excess of 1/2 psi (3.5 kPa).  The water heater must be isolated from the gas supply piping system by closing its individual manual shutoff valve during any pressure testing of the gas supply piping system at test pressures equal to or less than 1/2 psi (3.5kPa). 3.
Always purge the gas line of any debris and/or water before connecting to the gas inlet. NOTICE Size the gas pipe appropriately to supply the necessary volume of gas required for the water heater using ANSI233.1/NFPA 54 in the USA or CAN/CSA B149.1 in Canada or local codes. Otherwise, flow capabilities and output temperatures will be limited. 17│Page Installation ‐Natural Gas Supply Piping‐ Maximum Delivery Capacity of Cubic Feet of Gas per Hour of IPS Pipe Carrying Natural Gas of 0.60 Specific Gravity Based on Pressure Drop of 0.5” WC Based on Energy Content of 1,000 BTU/Cubic Ft.: The water heater requires 140 Cubic Ft./hr for the 110 (T‐KJr2) models, 190 Cubic Ft./hr for the 310 (T‐K4) models, and 199 Cubic Ft./hr for the 510 (T‐D2) models. Unit: Cubic Feet per Hour Pipe Size Length Diameter 10’ 20’ 30’ 40’ 50’ 60’ 70’ 80’ 90’ 100’ 125’ ¾” 363 249 200 171 152 138 127 118 111 104 93 1” 684 470 377 323 286 259 239 222 208 197 174 1 ¼” 1,404 965
775 663
588
532
490
456
428
404 358 1 ½” 2,103 1,445 1,161 993 880 798 734 683 641 605 536 2” 4,050 2,784 2,235 1,913 1,696 1,536 1,413 1,315 1,234 1,165 1,033
150’
84 158
324
486
936
200’
72 135
278
416
801
‐Propane (LP) Supply Piping‐ Maximum Capacity of Propane (LP) Based on 11” WC supply pressure at a 0.5” WC pressure drop Unit: kBTU per Hour Pipe Size Length Diameter 10’ 20’ 30’ 40’ 50’ 60’ 70’ 80’ 90’ 100’ 125’ 150’
¾” 567 393 315 267 237 217 196 185 173 162 146 132 1” 1,071 732 590 504 448 409 378 346 322 307 275 252 1 ¼” 2,205 1,496 1,212 1,039 913 834 771 724 677 630 567 511 1 ½” 3,307 2,299 1,858 1,559 1,417 1,275 1,181 1,086 1,023 976 866 787 2” 6,221 4,331 3,465 2,992 2,646 2,394 2,205 2,047 1,921 1,811 1,606 1,496
For more information, please see the below. 200’ 112 213 440 675 1,260
Based on Energy Content of 1,000BTU/Cubic Ft: Divide each appliance’s BTU requirement by 1,000BTU to get the appliances Cubic Ft. requirement. Water Take into account the distance the appliance is from the gas Heater meter, look in the above gas chart to properly size the line. Dryer 199,000BTU 35,000BTU
For sections of the gas line supplying gas to more than one appliance (Ex: Point A to Point B), add up the cubic ft. 10’ Length 10’ Length requirements of the appliances that are being supplied by that 15’ Length 5’ Length 3/4” Pipe Size 1/2” Pipe Size section, and size to the farthest appliance. B
1” Pipe Size 1‐1/4” Pipe Size A
For Example: The section from A to B supplies gas to the 10’ Length 15’ Length furnace, range, and dryer. Adding up the BTU requirements 5’ Length 1” Pipe Size 10’ Length C 1/2” Pipe Size and dividing by 1,000 yields a cubic ft. requirement of 220 3/4” Pipe Size 1‐1/4” Pipe Size cubic ft. of gas. The farthest appliance is the range, which is 50 ft. away from the meter. Looking at the above chart, and Range Furnace Gas Meter under the column of 50ft., Section A to B needs to be 1” in 65,000BTU 120,000BTU order to supply 220 cubic ft. Gas Sizing Example (Natural Gas) 18│Page Installation ‐Measuring inlet gas pressure‐ 1. Turn off all electric power to the water heater if service is to be performed. 2. Turn the manual gas valve located on the outside of the unit clockwise  to the off position. The water heater cannot perform properly without sufficient inlet gas pressure. Below are instructions on how to check the inlet gas pressure. THIS IS ONLY TO BE DONE BY A LICENSED PROFESSIONAL. 1.
Shut off the manual gas valve on the supply gas line. 2.
Remove the screw for the pressure port located on the gas inlet of the water heater shown in the diagram to the right. 3.
4.
Connect the manometer to the pressure port. Re‐open the manual gas valve. Check to see that there are no gas leaks. Open some of the fixtures that use the highest flow rate to turn on the water heater. 5.
Check the inlet gas pressure. When the water heater is on maximum burn, the manometer should read from 5.0” to 10.5” WC for Natural gas, from 8.0” to 14.0” WC for Propane. 19│Page Pressure port
Installation WATER CONNECTIONS 
CAUTION 
Do not use this water heater if any part has been submersed under water. Immediately call a licensed professional to inspect the water heater to replace any damaged parts. Do not reverse the hot outlet and cold inlet connections to the water heater. This will not properly activate the water heater. All pipes, pipe fittings, valves and other components, including soldering materials, must be suitable for potable water systems. 1.
2.
3.
4.
A manual shut off valve must be installed on the cold water inlet to the water heater between the main water supply line and the water heater. In addition, a manual shut off valve is also recommended on the hot water outlet of the unit. If the water heater is installed within, or subjected to, a closed loop water system, a thermal expansion tank must be installed. Before installing the water heater, flush the water line to remove all debris, and after As Close as
installation is complete, purge the air from the Possible
line. Failure to do so may cause damage to the heater. There is a wire mesh filter within the cold inlet Hot Cold Gas Pressure to trap debris from entering your heater. This outlet inlet inlet
Relief Valve will need to be cleaned periodically to maintain optimum flow. ‐Pressure relief valve‐ The water heater has a high‐temperature shut off switch built in as a standard safety feature (called a Hi‐Limit switch) therefore a “pressure only” relief valve is required. 









This unit does not come with an approved pressure relief valve. An approved pressure relief valve must be installed on the hot water outlet. The pressure relief valve must conform to ANSI Z21.22 or CAN 1‐4.4 and installation must follow local code. The discharge capacity must be at least 140,000 BTU/h for the 110 (T‐KJr2) models, 190,000 BTU/h for the 310 (T‐K4) models, and 199,000 BTU/h for the 510 (T‐D2) models. The pressure relief valve needs to be rated for a maximum of 150 psi. The discharge piping for the pressure relief valve must be directed so that the hot water cannot splash on anyone or on nearby equipment. Attach the discharge tube to the pressure relief valve and run the end of the tube to within 6" from the floor. This discharge tube must allow free and complete drainage without any restrictions. If the pressure relief valve installed on the water heater discharges periodically, this may be due to a defective thermal expansion tank or defective pressure relief valve. The pressure relief valve must be manually operated periodically to check for correct operation. No valve must be placed between the relief valve and the water heater. 20│Page Installation ELECTRICAL CONNECTIONS WARNING CAUTION Follow the electrical code requirements of the local authority having jurisdiction. In the absence of such requirements, follow the latest edition of the National Electrical Code ANSI/NFPA 70 in the U.S. or the latest edition of CSA C22.1 Canadian Electrical Code, Part 1, in Canada.
When servicing or replacing parts within the water heater, label all wires prior to disconnection to facilitate an easy and error‐free reconnection. Wiring errors can cause improper and dangerous operation. Verify proper operation after servicing. All indoor models come with a power plug instead of a junction box. As a result, the following procedure is unnecessary for indoor models. 1.
The water heater must be electrically grounded. Do not attach the ground wire to either the gas or the water piping. 2.
The water heater requires 120 VAC / 60 Hz electrical power supply that is properly grounded.  A proper disconnect (i.e. on/off switch, power plug, etc.) controlling the main power to the water heater must be provided for service reasons. (Must comply with local codes).  Connect the power supply to the water heater exactly as shown in the wiring diagram; 3.
A green screw is provided in the junction box to ground the connection. 4.
Can be hardwired or wired to a plug‐in. 5.
The use of a surge protector is recommended in order to protect the unit from power surges. Indoor models only Outdoor models only Bottom view of water heater Green screw Connect
Power supply 120 VAC / 60 Hz Ground
View of electrical connections of water heater
21│Page Installation REMOTE CONTROLLER CONNECTIONS <How to connect the remote controller to the water heater> 1. Disconnect power supply from the water heater. 2. Take off the water heater’s front cover. 3. Locate the remote controller terminal, pictured below (located around the lower right‐hand side of the computer board). 4. Open the plastic cover of the remote controller, and then attach the two fork terminals to connector base of the backside the remote controller with two screws. Make sure the terminals are firmly fixed. 5. Pull the remote’s wires through the hole at the bottom of the water heater’s casing. 6. Properly attach the remote’s wires to the remote controller terminal on the computer board. (No polarity) *Do NOT jump or short‐circuit the wires or computer will be damaged. 7. Replace Front Cover securely. 8. Wires used for the remote controller connection must be:  Minimum 18AWG wire (No polarity)  Maximum 400 feet long *For detailed connection instructions to the remote controller, refer to the instructions that are packaged with the remote controller. 110 (T‐KJr2) and 310 (T‐K4) models
Front of remote
Back of remote
9007666005 (TK‐RE02) Connect to these terminals Connect other end to these terminals 510 (T‐D2) models Front of remote
Connect to these terminals Back of remote
9007603005 (TM‐RE30) 22│Page Connect other end to these terminals Installation PUMP CONTROL CONNECTIONS
Available on the 510 (T‐D2) models only The 510 (T‐D2) models water heaters can be used to control a recirculation pump. Proper pump control helps to preserve the life of the system and saves energy as well. The water heater pump control port is a “normally open dry contact”, and therefore needs additional components to properly control a recirculation pump. To control a recirculation pump, connect the pump to the “Pump” connector in the water heater as shown in the diagram below. (In an Easy‐Link system, connect the pump ONLY to the “PARENT” unit.) The pump is to be connected using suitable relays shown in the diagram below. Please make sure the relays are properly rated for the recirculation pump. Using the water heater’s internal thermistors as a temperature control, the recirculation pump will only turn on when recirculation is needed. CAUTION In an Easy‐Link system, the pump must be connected to the “Pump” connector in the “PARENT” unit only. If the pump is connected to any of the “CHILD” units, the pump will not work. Connect to this “Pump connector”. Recirculation pump Power supply for relay Power supply for pump 120 VAC 220 VAC etc Thermal 120 VAC relay 220 VAC etc for relay These components are NOT included with the water heater and are external to the unit. They must be acquired separately. 23│Page Installation EASY‐LINK SYSTEM Available on the 510 (T‐D2) models only ‐General‐ The 510 (T‐D2) models water heaters can be connected with other heaters of the same model with communication cables to work as a multiple‐unit manifold system.  The Easy‐Link system allows up to 4 units to manifold together.  A communication cable (gray color) comes with each 510 (T‐D2) models. You can manifold from 2 to 4 units without the need for a multi‐system controller. A 4‐unit system has full automatic modulation between 11,000 BTU/h and 796,000 BTU/h. Gas In Hot Out
Cold In CAUTION
 The Easy‐Link system is limited up to 4 units. If you connect more than 4 units, only the first 4 units will work as a part of the Easy‐Link system. The other additional units will not work.  All units within an Easy‐Link System must be of the same exact model. Different models cannot combine together to form an Easy‐Link System. ‐Easy‐Link Connection Procedures‐ 1. Verify the set temperatures of all units within the system. Every single water heater must be set to the same set temperature. 2. Select one unit to be the “PARENT” unit. 3. “PARENT” unit Locate the two banks of dipswitches to the right of the 7‐seg. LED on the computer board of the unit that you select to be the “PARENT” unit. Change dipswitch No. 1 on the right bank of dipswitches to the ON position. See the computer board diagram as shown in the next page. Do not change any dipswitches on any of the “CHILD” units. 24│Page Installation 4. Between the “PARENT” and the “CHILD‐1” units Connect the “PARENT” connector of the “PARENT” unit to the “[1]” connector of the “CHILD‐1” unit. 5. Between the “CHILD‐1” and the “CHILD‐2” units Connect the “[2]” connector of the “CHILD‐1” unit to the “[1]” connector of the “CHILD‐2” unit. 6. Between the “CHILD‐2” and the “CHILD‐3” units Connect the “[2]” connector of the “CHILD‐2” unit to the “[1]” connector of the “CHILD‐3” unit. 7. Make sure the 7‐seg. LED of all the units’ computer boards display the unit #. The numbering system automatically allocates the unit # to each water heater in the Easy‐Link system, in accordance with the table below. Parent unit Child units Unit # : 1 Unit # : 2, 3 and 4 (A) 510 (T‐D2) models Computer board
Easy‐Link system “Online” LED Easy‐Link connectors are next to the computer board. Left bank of dipswitches To change the dipswitch settings for the Easy‐Link system, locate the bank of dipswitches to the right of the 7‐seg LED. Do not adjust the left bank of dipswitches. 7‐Seg. LED Right bank of dipswitches (B) Basic diagram of connections between the Easy‐Link System units.
PARENT unit Connectors
CHILD‐1 unit
Connectors
CHILD‐2 unit
Connectors
Right bank of Dipswitches
1 2 3 4 5 6
PARENT
PARENT
PARENT
PARENT
Right bank of Dipswitches
1 2 3 4 5 6
2 1
2 1
2 1
2 1
Right bank of Dipswitches
CHILD‐3 unit Connectors
Right bank of Dipswitches
1 2 3 4 5 6
1 2 3 4 5 6
ON
ON
ON
ON
OFF
OFF
OFF
OFF
Communication cable
CAUTION The dark squares indicate the direction the dipswitches should be set to.
25│Page Installation 
NOTICE 

A remote controller is not required for the Easy‐Link system. If running the Easy‐Link system without a remote controller, please make sure the temperature settings on ALL the units are set to the same settings. Otherwise, the units will not operate properly. If a remote controller is used, the temperature on all the units in the system will automatically be set to the same temperature that is set on the remote. (C) Examples of incorrect settings and/or connections CASE 1:  Unless you change dipswitch No.1 of the “PARENT” unit to the “ON” position, the system will not work as an Easy‐Link system. The units will operate as individual units. PARENT unit
CHILD‐1 unit Connectors
PARENT
PARENT
Prohibited Wrong dipswitch setting on the “PARENT” unit 2 1
2 1
Conn ectors
Right bank of Dipswitches
Right bank of Dipswitches
1 2 3 4 5 6
1 2 3 4 5 6
Wrong Setting ON
ON
OFF
OFF
Communication cable
CASE 2:  If you connect the “[1] (or [2])” connector of the “PARENT” unit to the “PARENT (or [1])” connector of the “CHILD‐1” unit, the system will not work as an Easy‐link system. The units will operate as individual units. Wrong connections between the “PARENT” unit and the “CHILD‐1” unit Prohibited PARENT unit Connectors
Right bank of Dipswitches
1 2 3 4 5 6
Right bank of Dipswitches
1 2 3 4 5 6
PARENT
Right bank of Dipswitches
2 1
OR
PARENT
PARENT
PARENT
CHILD‐1 unit Connectors
2 1
Connectors
2 1
2 1
PARENT unit
CHILD‐1 unit
Connectors
Right bank of Dipswitches
1 2 3 4 5 6
1 2 3 4 5 6
ON
ON
ON
ON
OFF
OFF
OFF
OFF
Communication cable
Communication cable
Wrong Connections Wrong Connections
26│Page Installation CASE 3:  If you connect the “PARENT” connector of the “CHILD‐1” unit to the “[1]” connector of the “CHILD‐2” unit, the “CHILD‐2” unit will operate as an individual unit, and will not be part of the Easy‐Link system. PARENT unit
Conn ect ors
PARENT
2 1
Right bank of Dipswitches
PARENT
CHILD‐2 unit Connectors
2 1
PARENT
Prohibited Wrong connections between the “CHILD‐1” unit and the “CHILD‐2” unit 2 1
CHILD‐1 unit
Connectors
Right bank of Dipswitches
1 2 3 4 5 6
Right bank of Dipswitches
1 2 3 4 5 6
1 2 3 4 5 6
ON
ON
ON
OFF
OFF
OFF
Communication cable
Wrong Connections Connecting two “PARENT” connectors together from two separate units may damage the computer board. The communication cable has a female end and a male end so it’s impossible to have a PARENT ‐to‐ PARENT connection with the communication WARNING cable. Do not splice or modify connectors. CASE 4:  If a remote controller (optional) is used, it has to be connected to the “PARENT” unit. If the remote controller is connected to a “CHILD” unit, it will only control that particular individual “CHILD” unit and will not control the Easy‐Link system as a whole. PARENT unit Connectors
Prohibited Right bank of Dipswitches
PARENT
Remote controller connected to incorrect unit
PARENT
Right bank of Dipswitches
1 2 3 4 5 6
1 2 3 4 5 6
ON
ON
OFF
OFF
Communication cable
27│Page Remote controller 2 1
2 1
CHILD unit Connectors
Wrong Connections
Installation APPLICATIONS
‐Space‐Heating Applications‐ 
WARNING 




In order to purge air in water pipes within a closed‐loop system, an air vent and air separator should be installed in to the system. Required circulation flow rates are labeled next to each application diagram. These flow rate requirements must be followed. Toxic chemicals used in boiler treatments such as alcohol, glycerol and glycol groups must not be introduced into the system if the system incorporates an open‐loop potable water system. The water heater can be used to supply potable water and space heating and shall not be connected to any heating system or component(s) previously used with non‐potable water where any chemicals were added to the water heating appliances. When the system requires water for space heating at temperatures higher than required for other uses, a means such as a mixing valve shall be installed to temper the water for those other uses in order to reduce scald hazard potential. Water temperature over 125°F (52°C) can cause severe burns instantly or death from scalds. Chemicals such as diluted Glycol can be used for radiant floor, Hydro/fan coil air or Baseboard heating only. The diluted solution of glycol must contain between 25 and 55 % of Glycol. Be aware that in closed‐loop glycol systems, low pressure in the heat exchanger can cause low‐temperature boiling, resulting in excessive noise and damage to the water heater. Consult with the glycol maker for specifications prior to use. ‐Recirculation‐ * The recirculation pump is to be controlled by:
‐Dual‐set aquastat (recommended w/timer) OR ‐“Pump Control Connections” 510 (T‐D2) models only. Refer to p. 23. * The recirculation pump is to provide no less than 2 GPM and no more than 4 GPM through each activated unit in the system. Air Vent
Hot
Cold
Water Water Gas
Outlet Inlet Inlet
Hot water outlet to fixtures Pressure relief valve
Unions Ball valves Gas supply S
Recirculation pump Air separator
Check valve
Expansion tank
Check valve
Cold water inlet This is a concept drawing only. Y‐Strainer 28│Page Installation ‐Dual‐purpose hot water heating‐ (Domestic and Space Heating): Diagramatic Layout of Radiant Heating and
Domestic Water Heater
Per Mass. Code
All water piping should be insulated in accordance with 780 CMR (Massachusetts energy code) Automatic tempering device must be installed below the top of the water heater as per manufacturer’s recommendations Shut-Off
Valve
Heating Coil
P
Takagi
Thermometer
(used with air-handler)
between water heater and fan coil shall be in compliance with 248 CMR
**Maximum
allowable distance of
50-Ft. from water heater and
heating panel
System installed with reverse acting aquastat to shut off fan. Suggested but not required by 248 CMR T
Hot
Water
Outlet
Drain
Plug
Check
Valves
Cold
Water
Inlet
Gas
Inlet
Water
Filter
Shut-Off
Valves
120 VAC Switch or Outlet
NSF‐61 product Pump (Must Be Sized Properly
approved pump With
Each Application). Pump
Shall Run 60 Seconds Every 6
Electronically controlled
pump timer. Hours
Activates every 6 hours for 60 seconds. Wire to product approved pump
Unions
T-Handle Gas
Shut-Off Valve
50’‐0” maximum distance from water heater to fan coil and black. (Develoed length) Not including coil in heating unit The circulation pump is to provide no less than 2 GPM and no more than 4 GPM through each activated unit in the system. Hot water supply and return to heating coil Check Valve
4" Gas Exhaust Vent (Discharge
Must Comply with Local and
State Codes). Can Not Be
Common Vented with Other
Appliances
Atmospheric
Vacuum Breaker
Piping loop Thermometer
Check
Valve Will
Check valve with 1/8” hole Have
1/8" Hole in
drilling in Check,
As Per
clapper optional
Mass.
Code
Pressure
Gauge
Tempered
Tempered water to plumbing Water To
fixtures. Must meet temperature requirements of 248 CMR House
Thermostatic Mixing Valve
Cold Inlet
Apply Correct
Thermal
Expansion
Tank-Size Per
Application
An approved Pressure Only
An approved Temperature and Pressure Relief Valve, Tie to Location
Relied Valve, Tie to Location approved By approved by Local Codes and
Local Codes and Must Meet BTU Rating Must Meet BTU Rating of Takagi
Model Used
of water heater Model Used Cold water supply
NOTICE  Priority Control Devices such as a flow switch, an Aquastat or other electronic controller can be used to prioritize the domestic water system over the heating system.  Follow all local codes, or in the absence of local codes, follow the most recent edition of the National Standard Code, ANSI Z21.10.3.  This illustration is a concept design only. The reference to the 1/8th hole in check is only for the State of Massachusetts. There are a wide variety of variations to the application of controls and equipment presented. Designers must add all necessary safety and auxiliary equipment to conform to code requirements and design practice. For more details, contact the manufacturer. 29│Page Initial Operation INITIAL OPERATION
FOR YOUR SAFETY, READ BEFORE OPERATING  Check the GAS and WATER CONNECTIONS for leaks before firing unit for the first time.  Open the main gas supply valve to the unit using only your hand to avoid any spark. Never use tools. If the knob will not turn by hand, do not try to force it; call a qualified service technician. Forced repair may result in a fire or explosion due to gas leaks.  Be sure to check for the presence of leaking gas toward the bottom of the unit because some gases are heavier than air and may settle towards the floor.  Check the GAS PRESSURE. Refer to p. 19.  Do not try to light the burner manually. It is equipped with an electronic ignition device which automatically lights the burner.  Check for PROPER VENTING and COMBUSTIBLE AIR to the water heater.  Purge the GAS and WATER LINES to remove any air pockets.  Do not use this water heater if any part has been submersed under water. Immediately call a qualified service technician to inspect the water heater and to replace any damaged parts. IF YOU SMELL GAS: WARNING
 Do not try to start the water heater.  Do not touch any electric switches; do not use any phone in your building.  Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.  If you cannot reach your gas supplier, call the fire department. 1. Once the above checks 2. Fully open the manual 3. Open a hot water tap to verify that water is have been completed, water control valve on the flowing to that tap. please clean filter of any water supply line. debris. Refer to p. 36 for instructions. Then close the hot water tap.
4. Fully open the manual gas 5. Turn on the 120 volt 60 Hz 6. Now you are ready to control valve installed. power supply to the water enjoy hours of endless heater. hot water. 30│Page Operating Safety Ow n er’ s Gu id e
OPERATING SAFETY
FOR YOUR SAFETY READ BEFORE OPERATING WARNING: If you do not follow these instructions exactly, a fire or explosion may result causing property damage, personal injury or loss of life. A. This water heater does not have a pilot. It is equipped with an ignition device that automatically lights the burner. Do not try to light the burner by hand. B. BEFORE OPERATING smell all around the water heater area for evidence of leaking gas. Be sure to smell next to the floor because some gas is heavier than air and will settle on the floor. WHAT TO DO IF YOU SMELL GAS.  Do not try to light any appliance.  Do not touch any electric switch; do not use any phone in your building.  Immediately call your gas supplier from a neighbor's phone. Follow the gas supplier's instructions.  If you cannot reach your gas supplier, call the fire department. C. Use only your hand to turn the gas valve knob. Never use tools. If the knob will not turn by hand, don't try to repair it, call a qualified service technician. Force or attempted repair may result in a fire of explosion. D. Do not use this water heater if any part has been under water. Immediately call a qualified service technician to inspect the water heater and to replace any damaged parts.
OPERATING INSTRUCTIONS 1.
2.
3.
4.
5.
STOP! Read the safety information above or in the Owners Manual. Turn off all electric power to the water heater. Do not attempt to light the burner by hand. Turn the manual gas valve located on the outside of the unit clockwise ↻ to the off position. Wait five (5) minutes to clear out any gas. If you then smell gas. STOP! Follow "B" in the safety information above on this label. If you don't smell gas, go to next step. 6. Turn the manual gas valve located on the outside of the unit counter clockwise ↺ to the ON position. 7. Turn on all electrical power to the water heater. 8. If the water heater will not operate, follow the instructions “to Turn Off Gas to water heater" and Call your service technician or gas supplier.
TO TURN OFF GAS TO APPLIANCE 1. Turn off all electric power to the water heater if service is to be performed. 2. Turn the manual gas valve located on the outside of the unit clockwise ↻ to the off position.
31│Page Operating Safety DANGER Vapors from flammable liquids will explode and catch fire causing death or severe burns. Do not use or store flammable products such as gasoline, solvents or adhesives in the same room or area near the water heater. Keep flammable products: 1. Far away from heater 2. In approved containers 3. Tightly closed 4. Out of children's reach Vapors: 1. Cannot be seen 2. Vapors are heavier than air 3. Go a long way on the floor 4. Can be carried from other rooms to the main burner by air currents WARNING: Do not install water heater where flammable products will be stored. Read and follow water heater warnings and instructions. If owner’s manual is missing, contact the manufacturer. WARNING The outlet hot water temperature of the water heater is factory set at 122°F (50°C). Use this heater at your own risk. The set outlet water temperature can cause severe burns instantly or death from scalds. Test the water before bathing or showering. Do not leave children or an infirm person in the bath unsupervised. DANGER Hot Water temperature over 125°F (52°C) can cause severe burns instantly or death from scalding. Children, disabled and elderly are at the highest risk of being scalded. Feel water temperature before bathing or showering. Temperature limiting valves are available. Ask a professional person. WARNING: California Proposition 65 lists chemical substances known to the state to cause cancer, birth defects, death, serious illness or other reproductive harm. This product may contain such substances, be their origin from fuel combustion (gas, oil) or components of the product itself. 32│Page Normal Operation NORMAL OPERATION
GENERAL WARNING

Hot Water temperatures over 125°F (52°C) can cause severe burns instantly or death from scalding. 
The outlet hot water temperature of the water heater is factory set at 122°F (50°C). 
Feel the water temperature before bathing or showering. NOTICE  Flow rate to activate the water heater : 0.5 gallons per minute at the default set temperature  Flow rate to keep the water heater running : 0.4 gallon per minute 1. Open a hot water tap.* 2. Mix cold water with the hot to get the correct temperature water. 3. Close the hot water tap. *If a remote controller installed, turn the remote controller ON by pressing the power ON/OFF button on the remote controller and then set the temperature by pressing the HOT/COLD buttons before opening a hot water tap. The temperature is displayed when the remote controller is turned ON. TEMPERATURE SETTINGS
‐Without remote controller‐ Depending on the model, there are 4 or 8 temperatures that you can select from by changing the dipswitch settings on the computer board without the remote controller. See the table below. Model Temperatures available 110 (T‐KJr2) 113F 122F 131F 140F 310 (T‐K4) 510 (T‐D2) 104F 113F 122F 131F 140F 158F 176F 185F
For detailed dipswitch settings for each temperature, refer to the next page.  The temperature has been preset at the factory to 122°F (50°C).  If temperatures other than the ones listed above are required, the remote controller can provide several more temperature options. Refer to p. 10 for a list of available temperatures on the remote controller.  This water heater is an on‐demand, tankless water heater designed to efficiently supply endless hot water without reference to temperature settings. 33│Page Normal Operation ‐Dipswitch settings for each temperature on the computer board‐
110 (T‐KJr2) and 310 (T‐K4) models
Temperature Settings 113 F
ON
(45 C)
OFF
1 2 3 4 5 6 7 8
122 F
(50 C)
DEFAULT
1 2 3 4 5 6 7 8
ON
OFF
131 F
ON
(55 C)
OFF
1 2 3 4 5 6 7 8
140 F
ON
(60 C)
OFF
1 2 3 4 5 6 7 8
510 (T‐D2) models
Temperature Settings <Right bank of dipswitches> 104 F
ON
(40 C)
OFF
140 F
ON
(60 C)
OFF
1 2 3 4 5 6
1 2 3 4 5 6
113 F
ON
(45 C)
OFF
158 F
ON
(70 C)
OFF
1 2 3 4 5 6
122 F
(50 C)
ON
1 2 3 4 5 6
OFF
DEFAULT
1 2 3 4 5 6
176 F
ON
(80 C)
OFF
1 2 3 4 5 6
131 F
ON
(55 C)
OFF
185 F
ON
(85 C)
OFF
1 2 3 4 5 6
1 2 3 4 5 6
110 (T‐KJr2) and 310 (T‐K4) models
510 (T‐D2) models Left bank of dipswitches 7‐Seg. LED
Right bank of dipswitches Dipswitches Location of the bank of dipswitches on the computer board  DO NOT set to 185 °F if you use your water heater in a recirculation system. This will cause damage to the heater and void the warranty. (This temperature setting is only available on the 510 (T‐D2) models.) WARNING  DO NOT adjust the left bank of dipswitches. For the 510 (T‐D2) models.  Turn off the power supply to the water heater before changing the dipswitch settings.  Only change the switches with the dark squares. The dark squares indicate which direction the dipswitch should be set to. 34│Page Normal Operation FLOW  The flow rate through the water heater is limited to a Household Flow Rates
maximum of 6.6 GPM for the 110 (T‐KJr2) models, 8.0 Appliance / Use Flow Rate (GPM) GPM for the 310 (T‐K4) models, and 10.0 GPM for the Lavatory Faucet 1.0 510 (T‐D2) models. Bath Tub 4.0 – 10.0  The temperature setting, along with the supply Shower 2.0 temperature of the water will determine the flow rate Kitchen Sink 1.5 output of the unit.  Please refer to the temperature vs. gallons per minute Dishwasher 1.5 chart on p. 48‐49 to determine the likely flow rates Washing machine 4.0 based on your local ground water temperature and your Taken from UPC 2006
desired outlet water temperature.  Based on the United States Department of Energy method of testing water heater output, the water heater is rated for gallons per hour (GPH) or gallons per minute (GPM) for Natural Gas and Propane, when raising the water temperature by 77F (from 58F to 135F). See the diagram below. 110 Indoor 110 Outdoor 310 Indoor 310 Outdoor 510 Indoor 510 Outdoor (T‐KJr2‐IN) (T‐KJr2‐OS)
(T‐K4‐IN) (T‐K4‐OS) (T‐D2‐IN) (T‐D2‐OS) GPH GPM GPH GPM GPH GPM GPH GPM GPH GPM GPH GPM
Natural Gas 172 2.9 180 3.0 244
4.1
242
4.0
254 4.2 255 4.3 Propane 184 3.1 179 3.0
250
4.2
249
4.2
256 4.3 255 4.3
 Refer to the table to the top right for typical household plumbing fixture flow rates to determine what the water heater can do in a household application. Model FREEZE PROTECTION SYSTEM  This unit comes equipped with heating blocks to protect it against damages associated with freezing.  For this freeze protection system to operate there has to be electrical power to the unit. Damage to the heat exchanger caused by freezing temperatures due to power loss is not covered under the warranty. In cases where power losses can occur, consider the use of a backup power supply.  The freeze protection system will activate when the surrounding and/or outside temperatures drop below 36.5°F (2.5°C).  For the 110 Indoor (T‐KJr2‐IN), 310 Indoor (T‐K4‐IN) and 510 Indoor (T‐D2‐IN) models: 
In any areas subject to freezing temperatures, the manufacturer highly recommends an indoor installation with an indoor model. In such an installation, freezing issues can only occur if cold air enters through the venting into the heat exchanger, whether by negative pressures within the installation location or by strong outside winds. 
The manufacturer also highly recommends the use of a back flow vent damper to minimize the amount of cold air entering through the exhaust venting when the water heater is off.  It is the installer’s responsibility to be aware of freezing issues and take all preventative measures. The manufacturer will not be responsible for any damage to the heat exchanger as a result of freezing.  If you will not be using your heater for a long period of time: 1. Completely drain the unit of water. Refer to p. 36. 2. Disconnect power to your heater. This will keep your unit from freezing and being damaged. CAUTION Only pipes within the water heater are protected by the freeze protection system. Any water pipes (hot or cold) located outside the unit will not be protected. Properly protect and insulate these pipes from freezing. 35│Page Normal Operation MAINTENANCE AND SERVICE WARNING Turn off the electrical power supply and close the manual gas shutoff valve and the manual water control valve before servicing. 




Clean the cold‐water inlet filter. (Refer to diagram below) Be sure that all openings for combustion and ventilation air are not blocked. The venting system should be checked annually for any leaks, corrosion, blockages or damage. The burner should be checked annually for dust, lint, grease or dirt. Keep the area around the water heater clear. Remove any combustible materials, gasoline or any flammable vapors and liquids.  In accordance with all local codes and common safety practices, Water discharged from the pressure relief vale can cause severe burns instantly from scalding. DO NOT touch the pressure relief valve.  If the relief valve discharges periodically, it may be due to thermal expansion in a closed water supply system. Contact the water supplier or local plumbing inspector on how to correct this situation.  Visual check of burner flames (see below) through the burner window in the burner assembly located at the middle of the water heater. Flame blowing up Blue flame Red or Yellow flame Unsatisfactory
Unsatisfactory Satisfactory
The manufacturer recommends having the unit checked once a year or as necessary by a licensed technician. If repairs are needed, any repairs should be done by a licensed technician. UNIT DRAINING and FILTER CLEANING
1. Close the manual gas shut off valve. 2. Turn off power to the unit and wait a couple of seconds. Turn on again. 3. Wait 30 seconds, and then turn off power to the unit, yet again. 4. Close the water shut off valve. 5. Open all hot water taps in the house. When the residual water flow has ceased, close all hot water taps. 6. Have a bucket or pan to catch the water from the unit’s drain plugs. Unscrew the two drain plugs (Large and small) to drain all the water out of the unit. 7. Wait a few minutes to ensure all water has completely drained from unit. 8. Clean the filter: Check the water filter located within the cold inlet. With a tiny brush, clean the water filter of any debris which may have accumulated and reinsert the filter back into the cold water inlet. 9. Securely screw the drain plugs back into place. Hand‐ tighten only. 36│Page Drain Plug with Filter (Large) Gas Valve Drain Plug (Small) Water Valve Troubleshooting TROUBLESHOOTING GENERAL PROBLEM It takes long time to get hot water at the fixtures. SOLUTIONS  The time it takes to deliver hot water from the water heater to your fixtures depends on the length of piping between the two. The longer the distance or the bigger the pipes, the longer it will take to get hot water.  If you would like to receive hot water to your fixtures quicker, you may want to consider a hot water recirculation system. (p. 28) ‐TEMPERATURE and AMOUNT OF HOT WATER‐
The water is not hot enough.  Compare the flow and temperature. See the charts on p. 48‐49.  Check cross plumbing between cold water lines and hot water lines.  Is the gas supply valve fully open? (p. 30)  Is the gas line sized properly? (p. 18)  Is the gas supply pressure enough? (p. 19)  Is the set temperature set too low? (p. 33‐34) The water is too hot.  Is the set temperature set too high? (p. 33‐34) The hot water is not available when a fixture is opened.  Make sure the unit has 120 VAC / 60 Hz power supply.  If you are using the remote controller, is the power button turned on?  Is the gas supply valve fully open? (p. 30)  Is the water supply valve fully open? (p. 30)  Is the filter on cold water inlet clean? (p. 36)  Is the hot water fixture sufficiently open to draw at least 0.5 GPM through the water heater? (p. 33)  Is the unit frozen? (p. 35)  Is there enough gas in the tank / cylinder? (For Propane models) The hot water turns cold and stays cold.  Is the flow rate enough to keep the water heater running? (p. 33)  If there is a recirculation system installed, does the recirculation line have enough check valves? (p. 28)  Is the gas supply valve fully open? (p. 30)  Is the filter on cold water inlet clean? (p. 36)  Are the fixtures clean of debris and obstructions?  Check if the flow rate is too low. (p. 33‐34) Fluctuation in hot water  Is the filter on cold water inlet clean? (p. 36) temperature.  Is the gas line sized properly? (p. 18)  Is the supply gas pressure sufficient? (p. 19)  Check for cross connection between cold water lines and hot water lines. 37│Page Troubleshooting ‐EASY‐LINK SYSTEM‐ 510 (T‐D2) models only ‐Remote controller‐ (OPTIONAL)‐ ‐ WATER HEATER ‐
PROBLEM SOLUTIONS Unit does not ignite when water goes through the unit.
 Is the flow rate over 0.5 GPM? (p. 33)  Check for reverse connection and cross connection.  Check for the filter on cold water inlet. (p. 36)  If you use the remote controller, is the power button turned on?  Check if the inlet temperature is too high. The fan motor is still spinning after operation has stopped.  This is normal. After operation has stopped, the fan motor keeps running from 15 to 70 seconds in order to re‐ignite quickly, as well as purge all the exhaust gas out of the flue. Unit sounds abnormal while in operation  Contact the manufacturer at 1‐877‐737‐2840. Remote controller does not display anything when the power button is turned on.  Make sure the unit is supplied with power.  Make sure the connection to the unit is correct. (p. 22) ‐9007603005 (TM‐RE30) only‐ If the green LED lights up, the remote controller has been turned ON. When the unit has not operated for five minutes or more, the display turns off to conserve energy. When ON, green LED is lit. An ERROR code is displayed.  Please see p. 39‐41. How are the unit numbers assigned?  For an Easy‐Link system, the Parent unit is always labeled #1 and all other subsequent Child units are numbered randomly.  To check which numbers are assigned to which Child units, push the button on the computer board of any Child unit as shown below. The unit number will be displayed on the 7‐Seg LED. (Refer to p.24 to 27) Button to check unit numbers 7‐Seg LED 38│Page Troubleshooting ERROR CODES
The units are self diagnostic for safety and convenience when trouble shooting. If there is a problem with the installation or the unit, depending on the model or if there is a remote controller installed, it will either display a numerical error code on the 7‐Seg LED on the computer board (for the 510 (T‐D2) models only), display a blinking red LED (for the 110 (T‐KJr2) and 310 (T‐K4) models), or the error code will display on the remote controller if it is installed. Consult with the table on the following page for the cause of each error code. 


110 (T‐KJr2) and 310 (T‐K4) models
Red LED Error code on the computer board 510 (T‐D2) models Error code on the
remote controller 9007666005 (TK‐RE02) 7‐Seg LED
Error code on the computer board
Error code on the
remote controller 9007603005 (TM‐RE30) ‐Single unit installations‐ Example: If your unit displays the “321” error code (which signifies an inlet thermistor failure)  110 (T‐KJr2) and 310 (T‐K4) models: The red LED on the computer board will be blinking two times.  If the remote controller 9007666005 (TK‐RE02) is installed: “32” will display on the screen in its entirety. 

510 (T‐D2) models: The 7‐seg. LED on the computer board will display “3”…”2”…”1” in that order one digit at a time and continually repeat. If the remote controller 9007603005 (TM‐RE30) is installed: “321” will display on the screen in its entirety. ‐Easy‐Link system for the 510 (T‐D2) models only‐ Error codes will display differently with units installed within an Easy‐Link System, not only to show what the error code is, but to also indicate which unit within the system has the error code. Below is a sample of how the same error code is displayed in an Easy‐Link System. Example: If Unit #2 has the “321” error code (inlet thermistor failure)  Parent unit: It will display “3”…”2”…”1”…”0”…”2” one digit at a time on the 7‐Seg LED. The first 3 numbers indicate the error code. The last two numbers indicate that Unit #2 has the error code.  Unit #2: It will display “3”…”2”…”1 on the 7‐Seg LED, just like in the CHILD PARENT
CHILD CHILD
Single Unit example.  Unit #3 and #4: These units will not display anything, as the error code does not pertain to them.  Remote controller 9007603005 (TM‐RE30): It will display “232” on its screen. The first “2” indicates that Unit #2 has the error. The “32” indicates the first two digits of 9007603005 (TM‐RE30)
the “321” error code. 39│Page Troubleshooting ‐FAULT ANALYSIS OF ERROR CODES‐ If the error code displayed on the computer board of the Water heater or remote controller, please check the following. After checking, Consult with the manufacturer. 110 (T‐KJr2) and 310 (T‐K4)
510 (T‐D2)
Malfunction description Diagnosis Red Remote Remote LED One
03 031 Incorrect Time dipswitch setting  Check the dipswitch settings on the PCB. (Part #701)  Check the gas type of the water heater.  Check if there is any blockage in the intake air and/or exhaust.  If the water heater is installed as a direct‐vent system, check whether there is enough distance between the intake air terminal and the exhaust terminal.  Check the altitude/elevation of area of where the water heater installed.  Check if there is grease and/or dirt in the burner (Part #101) and the fan motor (Part #103), especially if the water heater has been installed in a contaminated area.
 Check if the Hi‐limit switch (Part #412) is properly functioning.  Check for connection/breakage of wires (Part #413, 708, 709, 710, 712), burn marks on the computer board (Part #701), and/or soot on the flame rod (Part #108).  Check if there is a buzzing spark ignition sound coming from the burner (Part #101) when water heater prepares for combustion.  Listen for the double “clunk” sound coming from gas valve assembly (Part #102) when water heater goes into combustion.  Check if there is leaking from heat exchanger. (Part #401)
 Check if the Hi‐limit switch (Part #412) is properly functioning.  Check for connection/breakage of wires (Part #413, 708, 709, 710, 712), burn marks on the computer board (Part #701), and/or soot on the flame rod (Part #108).  Check if there is leaking from heat exchanger. (Part #401)
Five
Times 10 101 Warning for the “991” error code Three
Times 11 111 Ignition failure Three
Times 12 121 Loss of flame Two
Times 31 311 Output thermistor failure 32 321 Inlet thermistor failure N/A N/A 331 Mixing thermistor failure Two
Times 39 391 Air –fuel Ratio Rod failure  Check for connection/breakage of wires and/or debris on thermistor. (Part #407, 408, 411, 716)  Check for connection/breakage of wires (Part #709) and/or soot on the AFR rod. (Part #108) 40│Page Troubleshooting 110 (T‐KJr2) and 310 (T‐K4) Red LED 510 (T‐D2)
Remote Remote
Malfunction description Diagnosis Flow Sensor  Check for connection/breakage of wires and/or debris Failure (Easy‐Link on the flow sensor impeller. (Part #402, 717) System only)  Check for connection/breakage of wires (Part #708) Abnormal Gas
and/or burn marks on the computer board (Part Solenoid Valve N/A N/A 441 Six
Times 51 510 Six
Times 55 N/A Abnormal Main Gas Valve Four
Times 61 611 Fan Motor Fault
N/A N/A 651 One Time 70 701 Flow  Inspect the flow adjustment valve (Part #402), for adjustment connection/breakage of wires (Part #718), locked Valve Fault motor drive due to scale buildup, and/or water (Easy‐Link leakage. System only)
Computer board  Check for connection/breakage of wires (Part #714) and/or burn marks on the computer board (Part Fault Six Times 72 721 N/A 74 741 N/A N/A 761 Five Times 99 991 #701).
 Check for connection/breakage of wires (Part #708) and/or burn marks on the computer board (Part #701).
 Check for connection/breakage of wires, dust buildup in the fan motor (Part #103) and/or burn marks on the computer board (Part #701).  Check for frozen/corrosion of connectors (Part #103).
#701).  Check the power supply of the water heater.  For indoor models, check if condensate drain is False Flame installed on the vent collar of the water heater. Detection  Check if there is leaking from heat exchanger (Part #401).
Miscommunication  Check the model type of the remote controller. between Water  Inspect the connections between the water heater heater and remote and remote controller. controller  Check the power supply of the water heater. Miscommunication in  Check if the connections between the parent unit and Easy‐Link system
the child units are correct. Refer to p.24 to 27.

Check the gas type of the water heater. Imperfect  Inspect the environment around the water heater. combustion Determine how long the unit has been installed.  Check the altitude/elevation of the area of where the water heater installed.  Check if there is any blockage in the intake air and/or exhaust.  If the water heater is installed as a direct‐vent system, check whether there is enough distance between the intake air terminal and the exhaust terminal.  Check if there is grease and/or dirt in the burner (Part # 101) and the fan motor (Part # 104), especially if the water heater has been installed in a contaminated area. 41│Page Components Diagram COMPONENTS DIAGRAM Case assembly
110 Indoor (T‐KJr2‐IN) 110 Outdoor (T‐KJr2‐OS) 052
003
052
052
004
004
007
007
053
052
001
001
702
702
052
052
002
721
704
002
720
006
066
051
053
056
704
005
050
052
050
310 and 510 Outdoor (T‐K4‐OS and T‐D2‐OS) 310 and 510 Indoor (T‐K4‐IN and T‐D2‐IN) 052
003
052
052
004
004
007
007
001
001
053
052
702
702
052
052
002
002
721
704
720
006
051
066
053
056
704
005
050
050
052
110 (T‐KJr2) models and 310 (T‐K4) models Temperature remote controller 722
42│Page 510 (T‐D2) models
722
Components Diagram Burner assembly 110 (T‐KJr2) models Burner assembly 101
107
110
106
105
108
065
104
709
109
111
401
712
059
053
052
706
053
121
703
053
059
704
112
705
103
053
113
114
150
708
701
Manifold assembly 053
058
713
115
102
Only T-KJr2-IN
110 Indoor (T‐KJr2‐IN) only 061
053
067
119
120
151
053
055
711
062
118
712
714
055
053
43│Page 052
Components Diagram 310 (T‐K4) models and 510 (T‐D2) models
Burner assembly 101
107
106
105
108
065
104
709
109
110
111
401
712
053
T-K4-IN
310 (T‐K4) T-K4-OS
models Power control section 121
706
053
703
A
053
052
116
704
117
705
053
510 (T‐D2) 103
T - D models 2-IN
T-D2-OS
121
053
054
112
706
703
A
053
704
115
113
705
057
114
058
053
150
701
708
A
Manifold assembly 053
713
T-K4-IN
310 Indoor (T‐K4‐IN) T-D2-IN
510 Indoor (T‐D2‐IN) Fan motor section for indoor models 102
061
053
067
119
712
151
T-D2-IN
T-D2-OS
120
053
055
062
066
062
118
059
060
053
711
053
401
116
714
055
052
117
103
T-K4-OS
310 Outdoor (T‐K4‐OS) T-D2-OS
510 Outdoor (T‐D2‐OS) Fan motor section for outdoor models 44│Page Components Diagram Computer board Assembly 110 (T‐KJr2) and 310 (T‐K4) models
710
510 (T‐D2) models 701
103
708
701
707
717
103
707
718
710
709
402
402
708
716
714
715
709
719
408
407
719
Water way assembly 310 (T‐K4) models
110 (T‐KJr2) models 510 (T‐D2) models
463
463
463
453
413
453
413
453
413
452
450
452
452
414
450
450
414
414
412
412
412
063
063
063
401
401
401
B
451
414
454
C
414
411
459
414
403
B
B
462
Bypass section 458
C
C
460
451
451
456
C
153
154
456
460
460
456
402
053
409
B
404
461
406
457
458
401
152
405
454
455
454
408
410
Exhaust section (outdoor model) 064
Water outlet section 45│Page 407
052
415
064
Water inlet section Output Temperature Chart PARTS LIST
Item# Description 001 Case assembly for 110 Indoor (T‐KJr2‐IN)
for 110 Outdoor (T‐KJr2‐OS) for 310 and 510 Indoor (T‐K4‐IN and T‐D2‐IN) for 310 and 510 Outdoor (T‐K4‐OS and T‐D2‐OS)
Front cover for 110 Indoor (T‐KJr2‐IN)
for 110 Outdoor (T‐KJr2‐OS) for 310 Indoor (T‐K4‐IN) for 310 Outdoor (T‐K4‐OS) for 510 Indoor (T‐D2‐IN) for 510 Outdoor (T‐D2‐OS)
Air blockage plate for 110 Indoor (T‐KJr2‐IN), 310 Indoor (T‐K4‐IN) and 510 Indoor (T‐D2‐IN) Bracket
Junction box
Junction box inner plate
Back guard panel for 110 (T‐KJr2) models
Back guard panel for 310 (T‐K4) and 510 (T‐D2) models
Screw M4×12 (W/Washer)
Screw M4×10 (W/Washer) Screw M4×10 (Coated) Screw M4x10
Hex head screw M4×12 (W/Washer)
Hex head screw M4x8 Screw M4x10
Screw M3x6 SUS3
Screw M3x10 Pan screw M4x12 (W/Washer)
Pan screw M4x10 FEZN
Tap tight screw M4x12 FEZN Pan screw M4x10 Screw M3x6 Screw M4x6
Pan screw M4x8
Nylon clamp Wire clamp 60
Burner assembly for 110 (T‐KJr2) models
Burner assembly for 310 (T‐K4) and 510 (T‐D2) models
Manifold with gas valve assembly LP for 110 (T‐KJr2) models
Manifold with gas valve assembly LP for 310 (T‐K4) and 510 (T‐D2) models
Manifold with gas valve assembly NA for 110 (T‐KJr2) models Manifold with gas valve assembly NA for 310 (T‐K4) and 510 (T‐D2) models
Fan motor for 110 (T‐KJr2) models
Fan motor for 310 Indoor (T‐K4‐IN) and 510 Indoor (T‐D2‐IN) Fan motor for 310 Outdoor (T‐K4‐OS) and 510 Outdoor (T‐D2‐OS)
002 003 004 005 006 007 050 051 052 053 054 055 056 057 058 059 060 061 062 063 064 065 066 067 101 102 103 46│Page Part# 110, 310, T‐KJr2, T‐K4, 510 models T‐D2 models
EK415
319143‐159 EK432 319143‐172 EK402 319143‐151 EKK41
319143‐211 319143‐163 EK419
319143‐173 EK433 319143‐152 EK403 319143‐371 EK409 319143‐174 EK434 EK435
319143‐175 319143‐150 EK401
319143‐184 EKJ09
319143‐014 EKJ64
319143‐128 EKJ66
319143‐338 EX00M
319143‐221 EKK5H
319143‐025 EW000
319143‐325 EW001 319143‐026 EW002 319143‐060 EW003
319143‐326 EW004
319143‐063 EW005 319143‐372 EX014
319143‐330 EW00B
319143‐327 EW008 319143‐061 EW00H
EW024
319143‐332 319143‐201 EKK31 319143‐062 EW006 319143‐087 EW00A 319143‐328 EW009
319143‐059 EW00D
319143‐143 EC00X 319143‐048 EM167
319143‐161 EK417
319143‐030 EKH5W
319143‐169 EK429
319143‐046 EKH6T 319143‐165 EK421 319143‐368 EKK5K
319143‐347 EX02E
319143‐043 EKK25 319143‐217 EKK54
Output Temperature Chart Item# Description 104 Burner holder gasket for 110 (T‐KJr2) models
Burner holder gasket for 310 (T‐K4) and 510 (T‐D2) models
Burner gasket
Burner window Rod holder gasket
Flame rod for 110 (T‐KJr2) models
Flame rod for 310 (T‐K4) and 510 (T‐D2) models
Igniter rod for 110 (T‐KJr2) models
Igniter rod for 310 (T‐K4) and 510 (T‐D2) models
Rod holder for 110 (T‐KJr2) models
Rod holder for 310 (T‐K4) and 510 (T‐D2) models Rod cap
Burner damper for 110 (T‐KJr2) models
Burner damper for 310 (T‐K4) and 510 (T‐D2) models
Manifold gasket A
Manifold gasket B Fan damper for 110 Indoor (T‐KJr2‐IN) Fan damper for 310 Indoor (T‐K4‐IN) and 510 Indoor (T‐D2‐IN)
Pressure port for 310 (T‐K4) and 510 (T‐D2) models
Combustion chamber tube for 310 Indoor (T‐K4‐IN) and 510 Indoor (T‐D2‐IN) Combustion chamber tube for 310 Outdoor (T‐K4‐OS) and 510 Outdoor (T‐D2‐OS)
Gas inlet
Gas inlet ring Igniter plate
Surge box plate for 110 (T‐KJr2) and 310 (T‐K4) models
Surge box plate for 510 (T‐D2) models
O‐ring P18 NBR (Black)
O‐ring P20 NBR (Black) Silicon ring for 110 Outdoor (T‐KJr2‐OS) Silicon ring for 310 Outdoor (T‐K4‐OS) and 510 Outdoor (T‐D2‐OS)
Rain protection plate in Exhaust chamber for 110 Outdoor (T‐KJr2‐OS), 310 Outdoor (T‐K4‐OS) and 510 Outdoor (T‐D2‐OS)
Exhaust port
Heat exchanger assembly for 110 Indoor (T‐KJr2‐IN)
for 110 Outdoor (T‐KJr2‐OS) for 310 Indoor (T‐K4‐IN) for 310 Outdoor (T‐K4‐OS) for 510 Indoor (T‐D2‐IN) for 510 Outdoor (T‐D2‐OS)
Flow adjustment valve/Flow sensor
for 110 (T‐KJr2) and 310 (T‐K4) models Flow adjustment valve/Flow sensor for 510 (T‐D2) models
Bypass valve for 510 (T‐D2) models
Water inlet Inlet drain plug Inlet water filter
Inlet thermistor for 110 (T‐KJr2) and 310 (T‐K4) models
Inlet thermistor for 510 (T‐D2) models
105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 150 151 152 153 154 401 402 403 404 405 406 407 47│Page Part# 110, 310, T‐KJr2, T‐K4, 510 models T‐D2 models
319143‐341 EX00V
319143‐032 EKK0G
319143‐031 EKK2X
319143‐033 EKK2V 319143‐034 EKK2W
319143‐339 EX00R
319143‐035 EKK0E
319143‐373 EX00S
319143‐037 EKK0F
319143‐340 EX00U
319143‐036 EKK32 319143‐038 EKN61
319143‐170 EK430
319143‐156 EK412
319143‐044 EKK2Y
319143‐045 EKK2K 319143‐160 EK416 319143‐367 TU001
319143‐042 EKK2D
319143‐041 EKK2N 319143‐344 EX019 319143‐050 319143‐049 319143‐051 319143‐213 319143‐176 319143‐350 319143‐057 319143‐370 319143‐206 319143‐216 EKK1E
EKK2Z EKK1B
EKK4H
EK436
EZP18
EK042 EK442 EKK3G
EKK53
319143‐219 319143‐162 319143‐166 319143‐153 319143‐157 319143‐369 319143‐177 319143‐167 319143‐178 319143‐186 319143‐193 319143‐197 319143‐198 319143‐214 319143‐085 EKK56
EK418
EK426 EK406 EK413 TU002 EK437
EK427
EK438
EKK0U
EKK1U EKK2B EKK2C
EKK4J
EKK38
Output Temperature Chart Item# Description 408 Outlet thermistor for 110 (T‐KJr2) and 310 (T‐K4) models
Mixing thermistor for 510 (T‐D2) models
Water outlet
Outlet drain plug Output thermistor for 510 (T‐D2) models
Hi‐Limit switch for 110 (T‐KJr2) and 310 (T‐K4) models
Hi‐Limit switch for 510 (T‐D2) models
Overheat‐cut‐off fuse
Heater Inlet heater
Pipe heater fixing plate
Heater fixing plate 16 Fuse fixing plate 18 Fuse fixing plate 14 O‐ring P4 FKM
O‐ring P6 FKM
O‐ring P14 FKM O‐ring P15 FKM
O‐ring P16 FKM
Fastener “4‐11” for 510 (T‐D2) models Fastener “14‐22” Fastener “16A” Fastener “16‐25A” for 510 (T‐D2) models Silicon ring
Computer board for 110 (T‐KJr2) models
for 310 (T‐K4) models for 510 (T‐D2) models Transformer
Surge box
AC120V wire for Indoor models AC120V wire for 110 Outdoor (T‐KJr2‐OS) AC 120 V wire for 310 Outdoor (T‐K4‐OS) and 510 Outdoor (T‐D2‐OS) models
Transformer wire for 110 (T‐KJr2) models
Transformer wire for 310 (T‐K4) and 510 (T‐D2) models AC120V Power ON‐OFF switch
Switch wire for 110 (T‐KJr2) models Switch wire for 310 (T‐K4) and 510 (T‐D2) models
Gas valve wire for 110 (T‐KJr2) and 310 (T‐K4) models
Gas valve wire for 510 (T‐D2) models
Flame rod wire for 110 (T‐KJr2) models
for 310 (T‐K4) models for 510 (T‐D2) models
EH‐IG wire for 110 Indoor (T‐KJr2‐IN) and 310 Indoor (T‐K4‐IN)
EH‐IG wire with freeze protection thermostat for 110 Outdoor (T‐KJr2‐OS), 310 Outdoor (T‐K4‐OS) and 510 Outdoor (T‐D2‐OS) EH‐IG wire for 510 Indoor (T‐D2‐IN)
Igniter
High voltage igniter cable
409 410 411 412 413 414 415 450 451 452 453 454 455 456 457 458 459 460 461 462 463 701 702 703 704 705 706 707 708 709 710 711 712 48│Page Part# 110, 310, T‐KJr2, T‐K4, 510 models T‐D2 models
319143‐218 EKK55
319143‐190 EKK1A
319143‐194 EKK1V
319143‐199 EKK2E 319143‐096 EKK2T
319143‐228 EM212
319143‐095 EKN34
319143‐149 EK333
319143‐200 EKK2R 319143‐078 EKK2P
319143‐088 EKK27
319143‐125 EK031 319143‐066 EKK26 319143‐146 EK029 319143‐082 EZM04
319143‐080 EZM06
319143‐100 EZM14 319143‐091 EZM15
319143‐083 EZM16
319143‐097 EKH30 319143‐105 EKK24 319143‐226 EM192 319143‐205 EKK39 319143‐065 EKN50
319143‐164 EK420
319143‐158 EK414 319143‐179 EK439 EKH09
319143‐182 319143‐168 EK428
319143‐427 EK146 319143‐222 EKK5M 319143‐138 EKK3C
319143‐155 EK408
319143‐180 EK440 319143‐141 EKK4V
319143‐154 EK407 319143‐181 EK441
319143‐207 EKK3K
319143‐188 EKK10
319143‐171 EK431
319143‐208 EKK3L 319143‐189 EKK11
EKK3R
319143‐209 EKK40 319143‐210 319143‐187 EKK0Z
319143‐052 EKN74
319143‐039 EKK2M
Output Temperature Chart Item# Description 713 Freeze protection thermostat for 110 Indoor (T‐KJr2‐IN), 310 Indoor (T‐K4‐IN) and 510 Indoor (T‐D2‐IN)
Proportional gas valve wire for 110 (T‐KJr2) and 310 (T‐K4) models
Proportional gas valve wire for 510 (T‐D2) models
Pump and multi cable for 510 (T‐D2) models Thermistors wire for 510 (T‐D2) models RS‐VG wire for 510 (T‐D2) models Water valves wire for 510 (T‐D2) models
Computer board cover for 110 (T‐KJr2) and 310 (T‐K4) models
Computer board cover for 510 (T‐D2) models
Rubber grommet for Indoor models
Cable strap for Indoor models
Temperature remote controller for 110 (T‐KJr2) and 310 (T‐K4) models
Temperature remote controller for 510 (T‐D2) models
714 715 716 717 718 719 720 721 722 Part# 110, 310, T‐KJr2, T‐K4, 510 models T‐D2 models
319143‐185 EKJ59
319143‐220 319143‐133 319143‐204 319143‐195 319143‐203 319143‐202 319143‐212 319143‐191 319143‐426 319143‐425 319143‐352 319143‐000 EKK58 EKK12
EKK36 EKK1Z EKK35 EKK33
EKK49
EKK1M
EK148
EW022
ER016
ER015
OUTPUT TEMPERATURE CHART Chart is based on properly sizes gas line
110 (T‐KJr2) models Out Put Hot Water GPM
Output Temperature vs. GPM (Max. 6.6 GPM) with Various Inlet Water Temperature
7.0
40 F
6.0
50 F
60 F
70 F
5.0
4.0
3.0
2.0
1.0
0.0
100
105
110
115
120
125
130
135
140
150
160
165
40 F
3.8
3.5
3.3
3.1
2.9
2.7
2.5
2.4
2.3
2.1
1.9
1.8
50 F
4.6
4.2
3.8
3.5
3.3
3.1
2.9
2.7
2.5
2.3
2.1
2.0
60 F
5.7
5.1
4.6
4.2
3.8
3.5
3.3
3.1
2.9
2.5
2.3
2.2
70 F
6.6
6.6
5.7
5.1
4.6
4.2
3.8
3.5
3.3
2.9
2.5
2.4
49│Page Output Temperature Chart 310 (T‐K4) models
Output Temperature vs. GPM (Max. 8.0 GPM) with Various Inlet Water Temperature
Out Put Hot Water GPM
10.0
40 F
8.0
50 F
60 F
70 F
6.0
4.0
2.0
0.0
100
105
110
115
120
125
130
135
140
150
160
165
40 F
5.2
4.8
4.4
4.1
3.9
3.7
3.5
3.3
3.1
2.8
2.6
2.5
50 F
6.2
5.7
5.2
4.8
4.4
4.1
3.9
3.7
3.5
3.1
2.8
2.7
60 F
7.8
6.9
6.2
5.7
5.2
4.8
4.4
4.1
3.9
3.5
3.1
3.0
70 F
8.0
8.0
7.8
6.9
6.2
5.7
5.2
4.8
4.4
3.9
3.5
3.3
510 (T‐D2) models Out Put Hot Water GPM
Output Temperature vs. GPM (Max. 10.0 GPM) with Various Inlet Water Temperature
12.0
40 F
10.0
50 F
60 F
70 F
8.0
6.0
4.0
2.0
0.0
100
105
110
115
120
125
130
135
140
150
160
165
170
175
180
185
40 F
5.4
5.0
4.7
4.3
4.1
3.8
3.6
3.4
3.3
3.0
2.7
2.6
2.5
2.4
2.3
2.2
50 F
6.5
5.9
5.4
5.0
4.7
4.3
4.1
3.8
3.6
3.3
3.0
2.8
2.7
2.6
2.5
2.4
60 F
8.1
7.2
6.5
5.9
5.4
5.0
4.7
4.3
4.1
3.6
3.3
3.1
3.0
2.8
2.7
2.6
70 F
10.0
9.3
8.1
7.2
6.5
5.9
5.4
5.0
4.7
4.1
3.6
3.4
3.3
3.1
3.0
2.8
*When the set temperature is 131°F or higher, maximum flow rate is limited to 8.0 GPM.
50│Page Warranty LIMITED WARRANTY
1.
General terms of limited warranty: This limited warranty gives you specific legal rights, and you may also have other rights which vary from State to State. The manufacturer will honor the warranty to the original retail buyer at the original location only, and it is not transferable. THIS WARRANTY COVERS ONLY FAILED MECHANICAL AND ELECTRICAL PARTS DUE TO FACTORY DEFECTS UNDER NORMAL USAGE FOR THE PRODUCT’S INTENDED PURPOSES AND WITHIN THE APPLICABLE PERIOD SPECIFIED IN THE FOLLOWING TABLES. ONLY DIRECT DAMAGES SHALL BE RECOVERABLE BY A CLAIMANT UNDER THIS LIMITED WARRANTY AND, IN NO EVENT, WHETHER AS A RESULT OF BREACH OF CONTRACT, BREACH OF WARRANTY, TORT LIABILITY (INCLUDING NEGLIGENCE), STRICT LIABILITY, INDEMNITY OR OTHERWISE WILL BE LIABLE FOR ANY SPECIAL, INCIDENTAL, OR INDIRECT CONSEQUENTIAL DAMAGES INCLUDING PROPERTY DAMAGE, PERSONAL DAMAGES, LOSS OF USE, OR INCONVENIENCE. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. 2.
Warranty for models: 510 (T‐D2) models [Unit: Year] Parts Labor Application HX(1)
No Recirculation
12 On‐Demand Recirculation(2)
5 Single Family Aquastat Control
Domestic Hot 1(3) 5 Pump Control
w/ Standard Water Recirculation Timer Only
3 3 No Pump Control (24 hr.)
No Recirculation
Commercial On‐Demand Recirculation(2)
5 5 or Aquastat Control
Multi‐Family 1(3) Pump Control
w/ Standard Domestic Hot Recirculation Timer Only
Water 3 3 No Pump Control (24 hr.)
Heating(4) All Types
5
5 1(3) Warranty for models: 110 (T‐KJr2) and 310 (T‐K4) models [Unit: Year] Application HX(1)
Parts Labor No Recirculation
12 5 On‐Demand Recirculation(2)
Single Family Aquastat Control
3 3 Domestic Hot 1(3) Pump Control
w/ Standard Water Recirculation Timer Only
1 1 No Pump Control (24 hr.)
No Recirculation
On‐Demand Recirculation(2)
3 3 Multi‐Family Aquastat Control
Domestic Hot 1(3) Pump Control
w/ Standard Water Recirculation Timer Only
1 1 No Pump Control (24 hr.)
Heating(4) All Types
1
1 1(3) Commercial All Types
1
1 1(3) (1) Heat exchanger (2) An on‐demand recirculation system is a system that utilizes either a push‐button or other type of manual activation (as opposed to automatic activation with a temperature sensor or timer) to activate the circulation pump. An on‐demand recirculation system can use either the existing cold water line as the return line or have its own dedicated return line. 51│Page Warranty (3) Limited Labor Coverage  The manufacturer will provide for reasonable labor charges associated with warranty repairs or replacements within one (1) year from the date of purchase. The manufacturer will only pay directly to the service provider.  Warranty service must be performed by an authorized Service Representative. A list of authorized Service Representatives is available upon request.  All warranty claims and warranty service must be authorized and approved by the manufacturer. (4) Includes dual‐purpose applications (combination heating and domestic). 3.
Repair, Replacement or Refund: The manufacturer or its authorized Service Representative will, at its sole discretion, repair or replace any failed or defective mechanical or electrical parts, or components thereof, or, if the manufacturer or its authorized Service Representative cannot replace said parts, and repair is not commercially practicable, the manufacturer or its authorized Service Representative will refund the purchase price. The manufacturer or its authorized Service Representative may, at its sole discretion, use new, refurbished or reconditioned parts. 4.
5.
Limitation on Duration of Implied Warranties: ANY IMPLIED WARRANTIES ARISING UNDER STATE LAW, INCLUDING THE IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE AND MERCHANTABILITY, SHALL IN NO EVENT EXTEND PAST THE EXPIRATION OF ANY WARRANTY PERIOD HEREUNDER. SOME STATES DO NO ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. THIS WARRANTY WILL NOT COVER THE FOLLOWING:  Any product that is not installed by a licensed plumber, gas installer, or contractor.  Damages due to accidents, abuse, misuse, improper installation, misapplication, or incorrect sizing.  Damages due to fires, flooding, freezing, electrical surges, or any Acts of God.  Damages due to unauthorized alterations, attachments, and/or repairs.  Damages due to a lack of maintenance (e.g. water filter, water treatment system, vent blockage, etc.)  Any product installed in an improper environment (e.g. corrosive, dusty, chemically contaminated, excessive lint, etc.).  Freeze damage that occurs without taking proper preventive measures as described in the installation manual.  Condensate damage due to improperly installed or lack of a condensate trap (drain).  Any product not installed in compliance with all applicable local & state codes, ordinances, and good trade practices.  Any product sold to or installed in areas outside of the fifty states (and the District of Columbia) of the United States of America and Canada.  Any product installed in applications that cause the water heater to activate more than 300 times per day (this averages to an activation every 5 minutes in a 24‐hour period).  Any failures that are not due to defects in materials or workmanship (mechanical and/or electrical parts).  Damages due to improper installation:  Gas: incorrect gas pipe sizing, incorrect gas meter sizing, incorrect gas type, and/or gas pressures that fall outside the product’s specified range.  Water: incorrect water pipe sizing, water pressures that fall outside the product’s specified range, recirculation flow rates that fall outside the product’s specified range (air removal), and/or lack of proper methods of air removal in a closed‐loop, circulation system (see installation manual for details).  Electric: supply power voltages that fall outside the product’s specified range.  Damages due to water quality:  Introduction of liquids other than potable water or potable water / glycol mixtures into the product.  Introduction of pool water, spa water, or any chemically treated water into the product.  Introduction of hard water measuring more than 7 grains per gallon (120 ppm) for single family domestic applications or more than 4 grains per gallon (70 ppm) for all other types of applications into the product.  Introduction of untreated or poorly treated well water into the product.  Introduction of water with pH levels less than 6.5 and greater than 8.5 into the product. 52│Page ATKJ2
ATK4 ATD2 62S051‐4
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