Aastra SIP9133i User's Manual

Aastra SIP9133i User's Manual
SIP 9133i IP Phone
User Guide
Release Version 1.2.1.1002
Aastra Telecom will not accept liability for any damages and/or long distance charges,
which result from unauthorized and/or unlawful use.
While every effort has been made to ensure accuracy, Aastra Telecom will not be liable
for technical or editorial errors or omissions contained within this documentation. The
information contained in this documentation is subject to change without notice.
Aastra Telecom
www.aastra.com
Copyright 2005 Aastra Telecom
All Rights Reserved. Printed in Canada.
Table of Contents
Table of Contents
Introduction......................................................................................................................... 1
Phone Features ................................................................................................................. 1
Requirements ................................................................................................................... 1
Installation and Set-up ..................................................................................................... 1
About This Guide............................................................................................................. 1
Documentation................................................................................................................. 1
Getting Started .................................................................................................................... 2
When You First Plug in Your Phone ............................................................................... 2
Updating Your Phone ....................................................................................................... 2
Start up Screens ................................................................................................................ 2
Incomplete Config. ........................................................................................................... 2
No Service........................................................................................................................ 2
Setting Your Options .......................................................................................................... 3
Restarting Your Phone ..................................................................................................... 3
Using Your Phone ............................................................................................................... 4
Hard Keys ........................................................................................................................ 4
Navigation Arrow Keys ................................................................................................... 4
Programmable Keys ......................................................................................................... 4
Multiple Line and Call Appearances ............................................................................... 5
Making Calls ....................................................................................................................... 6
Dialing a Number............................................................................................................. 6
Using Handsfree Speakerphone ....................................................................................... 6
Using a Headset ............................................................................................................... 6
Advanced Volume Controls for the Headset Mic ............................................................ 6
Making and Receiving Calls Using a Headset:................................................................ 7
Redial ............................................................................................................................... 7
Accessing the Redial List................................................................................................. 7
Deleting from the Redial List........................................................................................... 7
Mute ................................................................................................................................. 8
Receiving Calls ................................................................................................................... 8
Answering an Incoming Call ........................................................................................... 8
Sending an Incoming Call to Voicemail .......................................................................... 8
Handling Calls ..................................................................................................................... 8
Placing a Call on Hold ..................................................................................................... 8
When on Hold .................................................................................................................. 9
Automatic Hold................................................................................................................ 9
Transferring Calls ............................................................................................................ 9
Blind Transfer .................................................................................................................. 9
Consulted Transfer ........................................................................................................... 9
Conferencing Calls......................................................................................................... 10
Ending Calls ...................................................................................................................... 10
Managing Calls ................................................................................................................. 11
Directory List ................................................................................................................. 11
Accessing Your Directory.............................................................................................. 11
Saving Numbers and Names to the Directory................................................................ 11
Entering a New Number and Name into the Directory:................................................. 11
Editing in Directory ....................................................................................................... 12
Deleting Items from Directory....................................................................................... 12
Callers List ..................................................................................................................... 12
Accessing the Callers List.............................................................................................. 13
Editing in the Callers List .............................................................................................. 13
Deleting from the Callers List........................................................................................ 14
Programmable Keys ....................................................................................................... 14
Do Not Disturb (DND) .................................................................................................. 14
Programming a Speed Dial Key..................................................................................... 14
Editing a Programmable Key......................................................................................... 15
Deleting Programmable Key Items from Memory........................................................ 15
The Aastra 9133i Web Client ............................................................................................ 15
Accessing the Aastra web client .................................................................................... 15
Programming Keys Through the Web ........................................................................... 16
Client:............................................................................................................................. 16
Summary........................................................................................................................... 18
If your system administrator has not
already set-up your 9133i phone, please
refer to the Aastra 9133i Installation
Guide for basic installation and
physical set-up of
the 9133i. For more advanced
administration
and
configuration
information,
system
administrators
should refer to the Aastra SIP 9133i IP
Phone Administration Guide.
This 9133i IP telephone has all the features
of a regular business phone, allowing you
to make and receive calls, transfer,
conference and more. The 9133i IP
telephone provides communications over
an IP Network using the SIP IP telephony
protocol.
Phone Features
•
•
•
•
•
•
Three-line adjustable backlit display
screen
3 line/call appearance buttons with
corresponding lights
7 programmable buttons with lights,
which can be programmed as speed
dials, or additional line/call appearances
Full-duplex speakerphone for handsfree
calls
Built-in-two-port,
10/100
Ethernet
switch which lets you share a
connection with your computer
Inline power support, which eliminates
power adapters.
About This Guide
This guide explains how to use your
new 9133i phone. Not all features
listed are available by default. Contact
your system administrator to find out
which features and services are
available on your system. Your system
administrator also has the ability to
customize some features on this phone.
Documentation
•
Aastra 9133i IP Installation Guide –
installation
and
set-up
instructions,
general features and functions, and basic
options list customization. This guide is
included in the box with your phone.
•
Aastra SIP 9133i IP Phone User Guide
– explains the most commonly used
features and functions. This guide can be
downloaded from www.aastra.com.
•
Aastra
SIP
9133i
IP
Phone
Administration Guide – explains how to
set the 9133i phone up on the network
and contains advanced configuration
instructions for the 9133i. This is an
administrator level guide. This guide can
be downloaded from www.aastra.com.
Requirements
•
•
•
•
•
A SIP based IP PBX system or network
installed and running with a SIP
account created for the 9133i phone
Access to a Trivial File Transfer
Protocol (TFTP) server
802.3 Ethernet/Fast Ethernet LAN
Category 5/5e straight through cabling
Power over Ethernet (PoE) power
supply (optional accessory that is
necessary only if no inline power is
provided on the network).
Introduction
Installation and Set-up
Introduction
1
Start up Screens
This section describes phone behaviour and
start up screens you may see when the
9133i phone is first plugged in, or when it
is restarted.
After the phone displays the Aastra
splash screen or after downloading an
update, the phone displays the Idle
State screen:
When You First Plug in Your
Phone
The 9133i automatically begins the start up
sequence as soon as it is connected. The
phone goes through this process the first
time you plug in your phone and every time
you restart your phone. The first screen the
phone displays is the Aastra splash screen.
The basic Idle State screen lists your
name, extension, and today's date and
time. This screen is shown whenever
your phone is not in use.
Incomplete Config.
Updating Your Phone
After displaying the Aastra splash screen,
the 9133i checks settings and looks for new
configuration and firmware updates for the
phone from the server. If a new update is
found, the phone displays the message
<Updating
Config> or <New
Firmware>. This may take a few
moments while the phone downloads the
latest updates.
New updates to your phone can be
automatically scheduled from the server.
This is set up on the phone system by your
system administrator and should be
scheduled during non-business hours or
slow call periods.
NOTE:
Important! Do not unplug or remove
power to the phone while it is checking
or installing firmware.
Getting Started
Getting Started
If your phone displays a <No
Service> message without any
extension or user name at the end of the
start up sequence instead of the Idle
State screen, this means your system
administrator has not set up your
extension correctly. Contact your
system administrator for assistance.
No Service
The <No Service> or <Network
Disconnected> prompt appears on the
display and the telephone status light turns
on when the phone is not properly
connected to the network, or the account
has not been configured by the
administrator. The phone also displays the
default time and date of 12:00am Jan 1st ,
2000. Check that the cables are tightly
connected to the phone and to the wall jack.
The phone should automatically detect
when the connection is reconnected and
will
display
the
<Network
Connected> prompt temporarily. If
changes have been made to your phone
settings, you may need to restart your
phone. See the following section “Setting
Your Options” for instructions on how to
restart your phone.
2
Setting Your Options
Pressing the
button gives you a list
of configurable options.
The first seven options allow you to
customize your phone settings. For more
information, see the section “Customizing
Your Phone” in the Aastra 9133i
Installation Guide included with your
phone.
01
02
03
04
05
06
07
08
09
10
Language
Time and Date
Set Ring Tone
Clear Msg. Wtg.
Contrast Level
Live Dialpad
Headset Settings
Network Settings
SIP Settings
Phone Status
Options 8 and 9 are generally considered to
be administrator level options, and require
a password to access. The Default setting
under option 10 Phone Status also requires
a password. Some options should only be
set up or changed by your system
administrator. For more information, refer
to the 9133i Installation Guide or contact
your system administrator.
To restart your phone:
1. Press
Options list.
to
enter
the
2. There are two ways you can
access your options list:
a) Use
to scroll down the
list of options to 10.Phone
Status and press
to select,
or
b) You can press 0 to jump
directly to this option.
3. Press
to move to the 4.
Restart Phone option,
or
You can press 4 to jump
directly to this option.
4. Press # to confirm and restart
the phone. If you do not wish to
restart your phone, press
to
cancel.
Setting Your Options
For more information about connecting
your phone, refer to the Aastra 9133i
Installation Guide under the section
“Connecting to the Network and to Power”.
Check with your system administrator for
assistance.
NOTE:
Your phone will be out of
service temporarily during the restart
and downloading process.
You can also restart your phone through the
Aastra Web Client. See the section
“Accessing the Web Client” in this guide
for more details.
Restarting Your Phone
You may want to restart your phone to
check for updates for your phone on the
server. You may occasionally need to
restart your phone to set changes or updates
to your phone or network settings.
You
may also need to restart your phone if you
have been asked to do so by your system
administrator, or should you experience any
unexpected behaviour.
3
The following sections describe the various
9133i phone key functions, and how they
help you make and manage your calls and
caller information.
Navigation Arrow Keys
The arrow keys located below the
display are navigation keys that allow
you to scroll through and select various
options.
Hard Keys
The hard keys on your phone
labelled:
• Callers
• Conference
• Redial
• Transfer
•
are configured for the call
handling features. These keys
are static and cannot be
programmed or changed. They
are located to the right of the
dial pad. There are also 3 line
keys located below the hard
keys. See the section “Multiple
Line and Call appearances”
below.
Programmable Keys
There are 7 programmable keys on the
9133i phone, located beneath the
Delete key, to the far right of the dial
pad. They can be programmed as speed
dials, or can be set up to quickly access
features such as Call return (*69) or
Voicemail. Your system administrator
can also configure these keys into extra
line keys, or set one up as a Do Not
Disturb (DND) key.
See the section “Programmable Keys”
under
“
Managing
Calls”
for
information on how to program your
speed dials.
Using the 9133i Phone
Using Your Phone
The keys labelled:
•
•
•
•
•
Options
Directory
Save
Delete
are
configured
for
managing phone features
and settings. These keys are
static and cannot be
programmed or changed.
They are located to the far
upper right of the dial pad.
4
The 9133i has 3 hard line/call appearance
buttons each with a corresponding status
light. It can accommodate up to 9 lines that
can be configured across the 3 line keys
and the 7 programmable keys through the
configuration files.
These line/call appearance buttons and
lights can represent physical lines, calls for
your extension or calls from a group
that your extension is part of. By
pressing a line/call appearance
button, you connect to the line or a
call it represents. The line/call
appearance light indicates the status
of that line or call. When the phone is
taken off-hook, the phone will
automatically select a line for you.
Line/Call Appearance Light Behaviour
Line/Call Appearance Status
Off
Idle line or no call activity
Light flashes quickly
Ringing
Light is solid
Connected
Light flashes slowly
Hold
Multiple Line and Call Appearances
Multiple Line and Call
Appearances
5
This section describes ways to make calls
on your 9133i phone, using your handset,
speakerphone or headset.
•
Dialing a Number
•
First, take the phone off-hook by:
• lifting the handset
• pressing
, or
• pressing a line/call appearance
button.
•
At the dial tone, enter the number you wish
to call. If you are unable to make calls
within certain area codes, check with your
system
administrator
for
any
toll
restrictions placed on your extension that
may restrict your access to long distance
area codes or dialing prefixes.
•
To answer a call on your phone
using handsfree, press
or the line/call
appearance button.
If you are in Speaker audio
mode, lift the handset and
press
to switch
between handsfree and handset.
If you are in Speaker/headset
audio mode, press
to
switch between handsfree and
headset.
When the handset is on hook,
Making Calls
Making Calls
press
to disconnect the
call.
When handsfree is on, the
speaker light turns on.
Using a Headset
When your party picks up, a timer appears
on your display that records the length of
your call.
Using Handsfree Speakerphone
The handsfree feature allows you to speak
to someone without using the handset or
headset. Your phone must be in either the
Speaker or Speaker/headset audio mode.
You can set your desired audio mode
through #7 Headset Settings in the
options list. For more information, see the
section “Customizing Your Phone” in the
9133i Installation Guide.
•
To dial using handsfree, first press
and enter a number at the
dial tone.
The 9133i accepts headsets through the
modular RJ22 jack on the back of the
phone. Contact your telephone equipment
retailer or distributor to purchase a
compatible headset.
NOTE: Customers should read and observe all
safety recommendations contained in
headset operating guides when using
any headset.
Advanced Volume Controls for
the Headset Mic
On the 9133i, there are 3 options for the
headset microphone volume.
To change the volume:
1. Press
to enter the options list.
2. Use
to scroll down the list of
options to 7Headset Settings and
press
to select,
or
Press 7 to jump directly to this option,
and press
to select.
6
NOTE: By default, the volume for the
headset microphone is set to medium.
Making and Receiving Calls Using
a Headset:
1. Ensure that you have selected a
headset audio mode by accessing the
options
list
(under
option
7.Headset Settings).
2. Plug the headset into the jack.
3. Press
to obtain a dial tone or
to answer an incoming call. Depending
on the audio mode selected from the
options menu, a dial tone or an
incoming call will be received on
either the headset or the handsfree
speakerphone.
4. Press the
key to end the call.
Redial
Press the
button to dial the most
recent number you dialed from the phone.
If you are off-hook and press
the
last number you called will be called back.
If you are on-hook and press
, a
Redial Directory list appears on-screen.
The redial list stores up to the last 100
numbers you called, allowing you to scroll
through and select the number you wish to
redial.
Accessing the Redial List
1. If you are off-hook and press
,
the
telephone
automatically dials the last
number you called.
2. If you are not on the phone,
press
to display the
most recently dialed number
and use
to scroll
through the list to view the
other numbers
3. Press
to see the second
most recently dialed number,
or
to see the oldest call
on your list.
4. To dial the displayed number
press
, or lift the
Handset or press any line keys.
5. Press
cancel.
or
Making Calls
3. Press
to scroll down to
headset/mic
volume and
press to select.
4. Use
to scroll down the list and
press
to select your desired
volume.
5. Press
to save changes and
to
exit.
6. If you do not wish to save changes,
press
to return to the previous
screen.
to
Deleting from the Redial List
NOTE: You cannot delete individual entries in
the Redial List.
To Delete All Items:
1. Press
.
2. Press
, then press
again at the prompt to erase
all items.
7
Press the
button at any time to mute
handset, headset or handsfree. The speaker
light will flash slowly and you can hear the
caller, but they cannot hear you. To switch
mute on or off, Press
.
If you cannot answer the call, the
caller goes to voicemail if voicemail
has been configured for your
extension.
The
used to cancel
procedure.
NOTE:
button can be
the call pickup
Receiving Calls
When a call is ringing at your extension,
you will see the “Inbound Call”
Screen. The line/call appearance light will
flash quickly for the incoming call.
Answering an Incoming Call
To answer the call:
For
handsfree operation, press the
key or the line/call appearance
button for the incoming call.
Press the
button for handsfree or
headset operation.
Lift the handset for handset operation.
NOTE: The audio mode setting you have
selected in the options list under 7.Headset
Settings determines if the call goes to
handsfree or headset operation. For more
information, see the section “Customizing
Your Phone ” in the 9133i Installation Guide.
If the phone is already connected to a call,
pressing the line/call appearance button for
the new incoming call automatically places
the connected call on hold and answers the
new call. To reconnect to a party, press the
line/call appearance button for that call.
Sending an Incoming Call to
Voicemail
You can send an incoming call
directly
to
voicemail
without
answering the call. To do this, press
the
key without picking up the
handset. If you're already on the
phone your incoming call should go
directly to voicemail. Your phone
screen will display a voicemail icon,
, along with the number of
waiting messages,
if you have unheard messages
(example:
x4).
Receiving Calls
Mute
Handling Calls
When you are connected to a call, you can
use the hard keys on the phone to place a
call on hold, transfer a call, or conference.
Placing a Call on Hold
When you place a call on hold, only your
phone can retrieve the call.
To place a call on hold:
1. Connect to the call (if not already
connected).
2. Press the Hold
key.
8
NOTE: The phone will not beep to remind you
that you still have a call on hold if you
are connected to another call.
When on Hold
To let your caller know that they are still on
hold, music plays softly (if this has been set
up for your system). The call/line
appearance light for the line you are on
remains solid to indicate that you are still
connected.
Automatic Hold
When juggling between calls, you do not
have to press the hold button to go from
one call to the next. The phone
automatically puts your current call on hold
as soon as you press a new line/call
appearance button. If you have more than
one call on hold, you can reconnect to a
held call by pressing the line/call
appearance button where that call is being
held. Press
to disconnect the call.
Transferring Calls
Blind Transfer
A blind transfer is when you transfer a call
directly to another extension without
consulting with the person receiving the
call. To do this, simply complete the
transfer immediately after you have entered
the number, but before the phone begins
dialing out.
Consulted Transfer*
You also have the option to consult
with the person you are transferring
the call to, before you complete the
transfer. To do this, remain on the line
until the receiving party answers the
call. After consulting with the
receiving party, you can either
complete the transfer or cancel the
transfer to go back to the original call.
Handling Calls
The line/call appearance light will begin to
flash slowly and after a short time the
phone will beep softly to remind you that
you still have a call on hold. The screen
displays “Call Held” with the line
number the call is held at the phone.
To transfer a call to another
extension:
1. Connect to the call you wish to
transfer (if not already connected).
2. Press
. You will hear a
dial tone as a second line opens up.
3. Enter the extension number of the
person you wish to transfer the call to,
or dial the outside number of the person
you wish to transfer the call to.
4. To complete a “blind” transfer,
press
again before the phone
begins dialing. Hang up to complete the
transfer.
5. To complete a “consulted” transfer,
remain on the line to speak with the
party before pressing
again.
You can switch back and forth between
the
calls
by
pressing
their
corresponding
line/call
appearance
buttons
before
completing
your
transfer.
6. To
complete the transfer, press
once more. To cancel the
transfer, select Cancel on the display
screen.
*PLEASE NOTE: if you are using a Nortel
proxy server, the Transfer key does not
support Consulted Transfer. However, you can
place a consulted transfer through the
Conference button. If you are using a Nortel
proxy server, place a conference call as
9
3. Press the line key of the call
you wish to conference
with.
4. Press
again. The
two lines link into a
conference call.
Conferencing Calls
The 9133i phone system supports up to 3
parties (including yourself) in a conference
call.
NOTE:
When a name is
displayed, pressing
drops the
displayed party from the call.
To create a conference call:
1. Connect to the first party you wish
to include in the conference (if not
already connected).
2. Press
. A new line opens.
Handling Calls
described in the following section. After all
parties are connected, you can hang up,
leaving the remaining two parties connected.
See your system administrator for more
information.
Ending Calls
To end a call, you first need to reconnect to
the call if not already connected (for
example, if your caller is on hold). Press
3. Enter the extension number, or dial
the outside number of the person
you wish to add to the conference.
4. Wait for the new party to answer.
You can consult with the new party
first before adding them to the
conference.
5. To add the new party to the
conference, press
again.
6. To drop a party from the
conference, press
once
more.
You can use the
keys to
scroll through and see the numbers and
names (if available) of the parties in the
conference call.
the
button to end the call. If
connected through the handset, you can
also place the handset back on hook to end
the call.
To conference two calls you are
already connected to:
1. Begin with active calls on two
different lines.
2. Press
. A new line opens.
10
The 9133i has several features that make it
easier to make and manage calls, and to
keep track of your caller history, as well as
your business and personal contacts.
Directory List
The Directory List is your personal phone
book, conveniently stored within your
phone. You can enter up to 200 entries into
the 9133i Directory by adding them
manually, or by saving the number and
name from other lists stored on your phone.
Each entry can contain a maximum of 16
letters and numbers.
Accessing Your Directory
1. Press
. The directory
displays the number of entries in
your list. If the Directory list is
empty, “Directory
Empty/Use Save to add” is
displayed.
2. You can access entries by pressing
to scroll through the list.
3. To search for an entry by name,
press the dial pad number
corresponding to the first letter of
the name (for example, press 7 for
the letter P). Continue to press the
dial pad number to access other
letters on the same key (for
example, press 7 three times for
‘Ron’). If there are multiple entries
under the same letter, you can use
to scroll through the list,
or continue to press the next letters
of the name to find a better
match.
4. To dial the displayed number
press
or just lift the
handset or press any line
keys.
5. Press
to cancel.
Saving Numbers and Names
to the Directory
You can save a number to your
permanent Directory from the Redial
list or Callers list, or by entering a
new number and name.
Saving from Hard keys to the
Directory
To save an entry from your Redial list or
Callers list:
Managing Calls
Managing Calls
1. Press the desired hard key
(
or
). From
Callers or Redial, scroll
through the list to find the name and
number that you wish to save to
your directory.
2. Press
.
3. Press
. If the name is
displayed with the number, both are
saved to the directory. If no name
is displayed, you can enter the name
using the dial pad.
Entering a New Number and
Name into the Directory:
1. Press
.
2. Press
.
3. At the “enter number” prompt,
use the dial pad to enter the number.
NOTE: To add a one second pause
during number editing press the Hold
key.
11
4.
Deleting Items from Directory
There are two ways to delete calls
from your directory.
To delete items one by one:
1.Press
.
2.Press
to find the
item you want to delete
3.Press
, then
again at the prompt to erase
the item.
To delete all items in the
directory:
Managing Calls
Press
. At the “Enter
Name” prompt, use the dial pad to
select the letters. Continue to press
the number key to access the next
letter for that key (for example,
press 2 three times to access C).
Press
to move to the next space,
or wait a moment and the cursor
automatically advances. To insert a
space between letters, press . To
backspace and erase a mistake,
press
or Delete.
5. Press
to finish.
Editing in Directory
To edit a listing in your directory:
1. Press
.
2. Access the entry you want to edit by
pressing the first letter of the name
on the dial pad, and
to
scroll through the list.
3. To begin editing Press . Press
again to erase the numbers or letters
to the left or use the dial pad to
enter additional digits or characters
once you have saved the number. If
you don't want to change the
number or name just press
at any time to exit.
4. Press
to finish.
NOTE: In the name field of editing mode, the
‘1’ key accesses various characters for adding
entries such as URLs and IP addresses. The
table below illustrates the characters that can be
accessed through this key, in the order in which
they appear on-screen (for example, press the
‘1’key three times while in the name field to
add periods to an IP address).
1. Press
.
2. Press
, then
again at
the prompt to erase all items
Callers List
The Callers list is a stored log of your
incoming calls. The 9133i telephone stores
information on up to 200 incoming calls in
the Callers List. Your telephone logs the
number and name (if available) of the
caller, when they last called, and the
number of times they tried to reach you.
When the Callers List is full, the oldest call
records are deleted to accommodate the
information of new callers.
12
The display shows you how many
callers have been added to the list
since you last checked it.
Caller’s List Screen Display
v450-349-0438.
v means you have returned the call from the Callers List
N MAR 04 3:30pm 2x
N means a new call.
XX New Callers
When you’re not on the telephone and not in the Callers
List, the display shows you how many callers have been
added to the list since you last checked it.
Indicates an unanswered call in the Callers List.
Indicates an answered call in the Callers List.
Indicates a Call Waiting call in the Callers List.
Incoming call waiting call.
Laflamme&assoc
450-349-1234
Jun 3 2:41pm 2X
Managing Calls
If the telephone number of an incoming or
outgoing call matches a number that you
have programmed with a name in a
programmable key or the Directory, the
Callers List will display the name and
number.
2x means this caller has called twice. The display shows
the date and time of the last call from that caller.
Accessing the Callers List
1.Press the Callers
key.
Press
to move through
the Callers list. Press
to see
the most recent call, or
to see
the oldest call on your list.
2.To dial the displayed number just
press
or lift the Handset
or press any line keys.
3.Press
to cancel.
Editing in the Callers List
Important: The Callers List does not save
changes. Editing in the callers list is
generally used if you plan to call the
number and need to add a prefix.
In the Callers list, if a dial pad key is
pressed when a number and/or a name is
displayed, the cursor will automatically add
the digit at the left side of the number to
enable the entry of the prefix.
1. Press the Callers
key.
2. Press
to find the entry you
want to edit. Press
to view the
most recent call, or
to see the
oldest call on your list.
3. Press any key on the dial pad to begin
editing.
13
Deleting from the Callers List
There are two ways to delete calls from the
Caller’s list.
Deleting items one by one:
1. Press Callers
.
2. Press
to find the item you
want to delete.
3. Press
, then
again at the
prompt to erase the item.
Deleting All Calls:
Press Callers
.
2. Press
, then
prompt to erase all calls.
1.
again at the
Programmable Keys
Speed dials can be programmed to dial
directly to another person’s line or
extension, or set up to quickly access
features such as Call return (*69), or
Voicemail.
NOTE: Quick access features like Call
return and Voicemail must first be
configured on your PBX in order to work
on your phone. See your system
administrator for more information.
Do Not Disturb (DND)
One of your programmable keys can
be
configured into a Do Not Disturb
(DND) function. This is done through
the administrator level configuration
files only. Talk with your system
administrator if you would like the
DND feature set up on your phone.
See the 9133i Administrator’s GuideSample Configuration Files for more
information. Once DND has been
configured, your programmable key
switches DND on and off. If your
phone shares a line with other
phones, only your phone is affected
by switching DND off or on. When
DND is enabled on your phone, you
see
on the second row of your
display when your phone is in the
idle state. A caller trying to reach you
hears a busy signal or recorded
message, depending upon the server
configuration.
Managing Calls
4. To erase one digit to the left of the
cursor, press .
5. To dial the displayed number press
, or just lift the handset
or press any line keys.
NOTE: To add a one second pause during
number editing press the Hold
key.
Programming a Speed Dial Key
You can configure your programmable
keys in two ways; either by saving a listing
from your Callers, Redial or Directory list
to a programmable key through your
phone, or by using the Aastra web client.
Your system administrator can also
program
these
keys
through
the
configuration files.
NOTE:
If your system administrator has
configured any of the programmable
keys to be line keys, you cannot
override them to make them speed
dials. Please see your system
administrator for more details.
14
1. Press the desired hard key
(
,
,
). Scroll
through the selected list to find the
name and number that you wish to save
to your speed dial.
2. Press
.
3. Press the selected speed dial. If the
name is displayed with the number,
both are saved to the speed dial.
4. Press
to finish.
Editing a Programmable Key
You can edit a programmable key by:
a) Saving a new number to the key through
the Callers, Redial or Directory keys on
your phone, which overwrites the
previous entry,
or
b) Editing the key through the Aastra web
client. See the section “Programming
keys through the web client” for
information on how to access the web
client.
To edit your key, delete the previous entry
and write your new entry in the space.
Click on Save Settings to save your new
entry.
Your system administrator can also edit
your programmable key settings through
the configuration files.
Deleting Programmable Key
Items from Memory
You can delete a programmable key
through the Aastra Web client. See the
section “Programming keys through the
web client”.
The Aastra 9133i Web Client
You can also program your speed dial
keys through the Aastra 9133i Web
Client.
From this web client, you can change
some settings and view information
about your phone.
To access the Aastra 9133i Web Client,
open your web browser and enter the
9133i IP Phone’s IP address into the
address field, starting with the web
prefix “http://".
NOTE: the Aastra web client supports
Internet Explorer and Gecko
engine based browsers like
Firefox, Mozilla or Netscape.
The Aastra Web Client
Saving from Hard keys to
programmable keys
To save an entry from your Redial, Callers,
or Directory lists:
Accessing the Aastra web
client
To access the IP address specific to your
phone:
1. Press Options, then select 10 Phone
Status.
2. Under Phone Status, select 1. Network
status , then scroll down to IP Addr to
get your phone’s IP address.
3. Open your web browser, and enter the
9133i phone’s IP address into the
address field, starting with the web
prefix “http://”
4. On the side menu of the Aastra 9133i
web Client, you will see three main
categories: Status, User, and Admin.
15
•
To edit or delete programmable
keys, erase the entry in the line you
wish to edit, and re-type a new
entry, if desired.
Click on Save Settings to finish.
If quick access features like Call
return and Voicemail have been
configured on your PBX, you can
type the name of the quick access
feature (i.e. Caller ID) and its
corresponding
access
number
(i.e.*69) in the name and number
fields.
NOTE: If your system administrator has
Status: allows you to view your phone’s
network status and phone version
information
(network, hardware, and
firmware).
Admin:
contains administrator-only
options to configure how the phone
connects to voice services. These settings
require an administrator password, and
should only be accessed by your system
administrator.
configured
any
of
your
programmable keys as line keys,
you cannot override them.
The Aastra Web Client
•
User: contains three options:
• Programmable keys
• Password
• Restart
Programmable
Keys: this category
allows you to configure what
programmable keys on your phone do.
the
Programming Keys Through the Web
Client:
•
•
Move your cursor to an empty line, and
type in the name and number you wish to
have as a speed dial (up to 16 letters and
numbers maximum).
Click on Save Settings to finish.
16
The Aastra Web Client
Password:
This category allows you to
change the web-access password for your
phone. Changing your password ensures
that only you can alter your phone settings,
and helps keep your system secure.
To set up or change your password:
1. If you do not yet have a password,
leave Current Password field blank.
If you do have a password, type it in
after Current Password.
2. Type in your new password at New
Password.
3. Type it in again at Password
Confirm.
4. Click on Set Password to finish and
set your new password.
To restart your phone: Press the Restart
button.
NOTE: this will restart the phone no matter
what its current state is. You will not
lose any of your stored information in
your Callers, Redial or Directory
listings.
NOTE: See your system administrator if you
have forgotten your password.
Restart: This category lets you restart
your phone. You may be required to do this
if your system administrator changes your
SIP or network settings.
17
Summary
Thank you for choosing Aastra. If you have any problems with your 9133i phone, please visit
our website at www.Aastra.com, or contact Customer Support.
In North America, contact our service information number: 1-800-574-1611
Outside North America, please contact your sales representative.
18
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