License Manager Client Operations Guide (2.5)

License Manager Client Operations Guide (2.5)
License Manager Client
Operations Guide
NEC NEC Corporation of America
November 2010
NDA-30899, Revision 6
Liability Disclaimer
NEC Corporation of America reserves the right to change the
specifications, functions, or features, at any time, without notice.
NEC Corporation of America has prepared this document for the
exclusive use of its employees and customers. The information
contained herein is the property of NEC Corporation of America. and
shall not be reproduced without prior written approval from
NEC Corporation of America.
UNIVERGE SV7000 is a trademark of NEC Corporation of America.
© 2010 NEC Corporation of America
Microsoft® and Windows® are registered trademarks of
Microsoft Corporation.
All other brand or product names are or may be trademarks or
registered trademarks of, and are used to identify products or services
of, their respective owners.
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Contents
Introduction
1-1
What is License Manager Client? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
How This Guide is Organized . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Installing License Manager Client
2-1
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Installing License Manager Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Installing Using an Existing SQL Server 2005 (or 2008) or SQL Server Express
2005 (or 2008) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Installing a New Instance of SQL Server Express 2008 . . . . . . . . . . . . . . . . . 2-10
Using License Manager Client
3-1
Service Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Architecture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
Registering New PBX System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
PBX Registration and Activation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9
License Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-17
Licenses in Use. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-19
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Contents
Manage Licenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-21
Blocking Users and/or Computers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-22
Logout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-23
Changes and Additions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-23
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Figures
Figure
2-1
2-2
2-3
2-4
2-5
2-6
2-7
2-8
2-9
2-10
2-11
2-12
2-13
2-14
2-15
2-16
2-17
3-1
3-2
3-3
3-4
3-5
3-6
3-7
3-8
3-9
3-10
3-11
3-12
3-13
3-14
3-15
3-16
3-17
Title
Page
License Manager Client—Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
License Manager Client—NEC CAS Authentication URL . . . . . . . . . . . 2-4
Installation Completed dialog box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
License Manager Client—Select Region . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
License Manager Client—Destination Folder . . . . . . . . . . . . . . . . . . . . . 2-6
License Manager Client—Choose Database Server . . . . . . . . . . . . . . . . 2-7
License Manager Client—Database Server Selection/Authentication. . . 2-7
License Manager Client—Ready to Install the Program . . . . . . . . . . . . . 2-8
License Manager Client —Installing License Manager Client . . . . . . . . . 2-8
License Manager Client Install—Completed . . . . . . . . . . . . . . . . . . . . . . 2-9
Installing a New Instance of SQL Server Express . . . . . . . . . . . . . . . . . 2-10
Extraction Complete dialog box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10
Microsoft SQL Server Setup—Installing Prerequisites . . . . . . . . . . . . . 2-11
License Manager Client—Database Server . . . . . . . . . . . . . . . . . . . . . 2-11
License Manager Client—Ready to Install the Program . . . . . . . . . . . . 2-12
License Manager Client—Installing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12
License Manager Client Install Completed . . . . . . . . . . . . . . . . . . . . . . 2-13
NEC License Management Architecture . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Login Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
New System Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
Registering New System Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
Existing System Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
PBX Registration Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9
Server Message. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10
PBX System and Internet Connections Available—LMC
Customer List Retrieved . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12
LMC to PBX Connection not available. . . . . . . . . . . . . . . . . . . . . . . . . . 3-12
Internet Connection Not Available . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13
PBX Connection Failed to Upload . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14
Uploading SVI.zip file to PBX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15
Activation Successful. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-16
License Registration Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-17
Licenses In Use Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-19
Feature Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-20
Feature Usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-20
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Figures
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3-19
3-20
3-21
3-22
Manage License Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Block Users Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Validation Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Edit System Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Register System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3-21
3-22
3-23
3-24
3-25
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1
Introduction
License Manager Client (LMC) 2.5 is an application required for
administering software and feature licenses purchased from NEC. The
License Manager Client is administered by accessing the application
using the Internet Explorer web browser.
LMC provides functionality for automatically downloading, registering,
and activating licenses on the PBX. It does this by connecting to the
License Manager Server (LMS) and downloading relevant license files.
A user must provide their credentials (as a Technician/Associate or
Administrator) in the LMC in order to download license files, to register,
and to activate the PBX.
The following topics are included in this chapter:
Chapter Topics
• What is License Manager Client?
• How This Guide is Organized
What is License Manager Client?
License Manager Client provides the following capabilities for license
administration:
• Detects and registers hardware key codes (HKC) for existing NEC PBX
systems within the LAN/WAN environment.
• Registers new licenses and synchronizes existing licenses with NEC
License server on the internet.
• Monitors and administers (assigns and releases) licenses.
• Blocks users and machines from using licenses.
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Introduction
How This Guide is Organized
Chapter 1
Introduction
Chapter 2
Installing License Manager
Client
Chapter 3
Using License Manager
Client
This chapter outlines how to use the guide, including the organization
and chapter layout for the License Manager Client application.
This chapter describes the initial requirements for installing the License
Manager Client, along with step-by-step procedures to install the
application.
This chapter provides the steps and information needed to start and
configure the License Manager Client.
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2
Installing License Manager Client
This chapter provides step-by-step procedures to install the License
Manager Client application. Descriptions and procedures are found in
the following sections of this chapter.
Chapter Topics
• Prerequisites
• System Requirements
• Installing License Manager Client
Prerequisites
• Windows® Internet Explorer 6 or later must be installed.
• Windows XP, Windows Vista®, Windows Server® 2003 with Service
Pack 2 (SP2), or Windows Server® 2008.
• The application is assumed to be hosted by the organization as an
intranet application.
• ASP.NET 2.0 for the web application and SQL Server® Express 2005
(or 2008) for the database are required.
— The License Manager Client installation adds a new SQL
Server® Express 2008 to the computer or utilizes an existing
installation of SQL Server® 2005 (or 2008).
• NECCAS software must be installed to authenticate users on the
computer before installing the License Manager Client.
• The installer should be run with administrator privileges on a Windows
server with Internet Information Services (IIS) installed. Installer
creates a virtual directory under an IIS web site. The administrator
will be asked to select an SQL Server instance where the database will
be created.
If IIS 7.0 is installed, it must be installed with the subcomponent of IIS 6 Management
Compatibility so License Manager Client will operate properly.
IMPORTANT
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Installing License Manager Client
System Requirements
• 1.6Hz, X86 (32-bit) CPU with a minimum 2GB RAM and 2GB hard
disk.
• Windows XP, Windows Vista®, Windows Server® 2003 (SP2), or
Windows Server® 2008.
• A Windows Installer is provided which will install and create the SQL
Server database and the web application.
Installing License Manager Client
Installing Using an Existing SQL Server 2005 (or 2008) or SQL
Server Express 2005 (or 2008)
To administer software and feature licenses purchased from NEC, the
License Manager Client must be installed. License Manager Client also
requires that the SQL Server be installed. You may use either the SQL
Server 2005 (or 2008), or use the SQL Server Express 2005 (or 2008).
Use the following steps to install the License Manager Client using an
existing instance of SQL Server.
If a SQL Server is not installed, see Installing a New Instance of SQL Server Express
2008.
NOTE
Step 1
Place the License Manager Client CD into the computer’s CD-ROM
drive. The index.htm page will automatically launch and display the
contents of the CD.
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Installing License Manager Client
Step 2
2-3
Click the Install button to begin the License Manager Client Installation
process.
You must be logged in as the administrator for the PC.
NOTE
Figure 2-1 License Manager Client—Welcome
Step 3
Click Next to continue the installation or Cancel to stop the installation
process. 

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Installing License Manager Client
Figure 2-2 License Manager Client—NEC CAS Authentication URL
License Manager Client uses NEC Centralized Authentication Service
for authentication. Enter the URL for the NEC CAS. If NEC CAS is
installed on the same machine as where you are installing LMC, the
localhost NECCAS is the default CAS URL (http://2008_R2_ENT_64/
NECCAS). If NEC CAS is installed on a different machine than where
you are installing LMC, you need to enter the URL for the NEC CAS.
Step 4
If NEC CAS is not installed and you wish to launch the NEC CAS
installation, check the Launch NEC CAS Installer check box 
(Figure 2-2). 

At this point, License Manager Client will take you to the Installation
Wizard Completed dialog box, as shown in Figure 2-3. NEC CAS
installer will be launched.
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Installing License Manager Client
Figure 2-3 Installation Completed dialog box
NOTE
When you finish the NECCAS installation, you will need to relaunch the License
Manager Client installation from the beginning (Step 1). When you get to Step 4, you
can click Next to proceed with the LMC installation.
Step 5
Click Next. Figure 2-4 displays.
Figure 2-4 License Manager Client—Select Region
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Installing License Manager Client
Step 6
Use the Select Region drop-down to indicate a region where the product
is to be installed. The choices are:
—Asia Pacific
—Australia
—Europe (EU)
—Latin America
—North America
Step 7
Click Next. Figure 2-5 displays.
Figure 2-5 License Manager Client—Destination Folder
Step 8
Click Next to install the License Manager Client to the default folder.
Figure 2-6 displays. Click Change to select another location for the
install.
Clicking Cancel will stop the installation process.
NOTE
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Installing License Manager Client
2-7
Figure 2-6 License Manager Client—Choose Database Server
Step 9
If you are installing using an existing server, click Use an existing
database server and follow the steps below. Figure 2-7 displays.
If you are installing a new instance of the SQL Server Express, skip to “Installing a
New Instance of SQL Server Express 2008” on page 2-10.
IMPORTANT
Figure 2-7 License Manager Client—Database Server Selection/Authentication
Step 10 Select the desired database instance from the drop-down list or click
Browse to select a database on a different server.
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Installing License Manager Client
—Windows authentication uses the security features integrated into the
Windows operating systems to authenticate the Web application
users.
—SQL Server authentication relies on the internal user list maintained by
the SQL Server computer.
Step 11
Click Next to start the installation or Cancel to stop the installation
process. Figure 2-8 displays.
Figure 2-8 License Manager Client—Ready to Install the Program
Step 12 Click Install to start the installation process. Figure 2-9 displays.
Figure 2-9 License Manager Client —Installing License Manager Client
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Installing License Manager Client
After the License Manager Client has been installed, Figure 2-10
displays.
The installation process may take a few minutes.
NOTE
Figure 2-10 License Manager Client Install—Completed
Step 13 Click Finish to complete the installation.
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2-10
Installing License Manager Client
Installing a New Instance of SQL Server Express 2008
Follow the steps in the previous section “Installing Using an Existing SQL
Server 2005 (or 2008) or SQL Server Express 2005 (or 2008)” on
page 2-2, until you reach Figure 2-11 below.
Figure 2-11 Installing a New Instance of SQL Server Express
Step 1
Select Install a new instance of SQL Server Express named
NECLMC and then click Next. An Extraction Complete dialog box
displays (Figure 2-12).
Figure 2-12 Extraction Complete dialog box
Step 2
Click OK and then click Next.
This may take several minutes to complete.
NOTE
When selecting Install a new instance of SQL Server Express named NECLMC,
the install script will install a new instance of SQL Server Express 2008.
NOTE
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Installing License Manager Client
2-11
Figure 2-13 Microsoft SQL Server Setup—Installing Prerequisites
Figure 2-14 License Manager Client—Database Server
Step 3
The above screen displays the results of the Database installation
(Database Server named NECLMC and Database named lmc_final2
are installed in your machine. Click Next to start the installation or
Cancel to stop the installation process. Figure 2-15 displays.
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Installing License Manager Client
Figure 2-15 License Manager Client—Ready to Install the Program
Step 4
Click Install to start the installation process. Figure 2-16 displays.
Figure 2-16 License Manager Client—Installing
Step 5
After the License Manager Client is installed, Figure 2-17 displays.
The installation process may take a few minutes.
NOTE
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Installing License Manager Client
2-13
Figure 2-17 License Manager Client Install Completed
NOTE
Step 6
Click Finish to complete the installation.
Step 7
The License Manager Client installation is now complete.
Should you decide to uninstall the NEC CAS and the NEC CAS database, at any
point, we highly recommended that you uninstall the LMC and the LMC database
prior to unistalling the NEC CAS and the NEC CAS database.
We recommend that you make a database backup prior to performing any uninstall.
NOTE
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Installing License Manager Client
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Using License Manager Client
The functions and associated screen displays for License Manager Client
are described in this chapter.
Chapter Topics
•
•
•
•
Service Conditions
Architecture
User Interface
Changes and Additions
Service Conditions
• An Intranet or Internet connection is required to use the License
Manager Client.
• At least one NEC telephone system is required to operate the License
Manager Client.
• An IP Card [PZ-M606-A (ETHER)] is required on NEAX IPS-2000
systems for connectivity to License Manager Client.
• The applications using the License Manager Client must have
continuous connectivity to the License Manager Client.
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Using License Manager Client
Architecture
The web application is hosted in the intranet. The user is provided with
an interface to manage licenses through Internet Explorer or some other
browser.
Figure 3-1 NEC License Management Architecture
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Using License Manager Client
3-3
User Interface
License Manager Client provides a web site for the administrator. The
administrator can access License Manager Client from their desktop icon
or by typing the following URL in their browser:
Example:
http://localhost/lmc
localhost should be replaced by the computer name or domain name if browsing
from a machine other than the one where License Manager Client is installed.
NOTE
These topics are included in this section:
•
•
•
•
•
•
•
•
•
Login
Registering New PBX System
System Information
PBX Registration and Activation
License Registration
Licenses in Use
Manage Licenses
Blocking Users and/or Computers
Logout
License Manager Client can be launched from your desktop shortcut icon
or by browsing to C:\Program Files\NEC\LMC and run License Manager
Client.
Login
After accessing the License Manager Client web site, a Login Page
displays (Figure 3-2).
Figure 3-2 Login Page
The user must have access configured on NECCAS to proceed further.
For additional information on login and CAS, please refer to the NECCAS
User Manual.
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Using License Manager Client
First Logon
When License Manager Client is installed, it must be attached to an NEC
telephone system. The License Manager Client supports the following
systems:
• SV7000 / MPS / IPX
• SV8300
• IPS
• SV8500
• IS3000
When accessing the user interface for the first time, you are prompted
to provide the connection information to the IP-PBX. License Manager
Client will not operate without this information.
You must register and connect to the NEC PBX system before using the
License Manager Client.
Figure 3-3 New System Page
To add a new system, click Add New PBX System. A Registering New
System Page displays (Figure 3-4).
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Registering New PBX System
When first logging on, a web page displays asking you to register the
PBX. (This page may also be edited by clicking the Edit System
Information button on the System Information page once the
registration is set up. See System Information for more information
about maintaining the registration data.
Figure 3-4 Registering New System Page
The following fields display on the Register New System page:
Select System Type: Selections available are SV7000/MPS/2400IPX,
IS3000, IPS, SV8300, or SV8500 systems.
Hardware IP Address: Provides the Hardware IP address of the IPPBX system selected.
Various PBX's may utilize the application license registration. However, SV8500 is
the only PBX that can be registered and activated by the License Manager Client.
NOTE
Port Number: This is the TCP port number used by License Manager
Client to connect to the system. By default, all NEC systems are
configured with a value of 60000.
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FPC: The Fusion Point Code is used when the NEC telephone system
that is being connected is part of the Fusion network. (This field is
optional.)
User Name and Password: Enter the user name and password used
to gain access to the NEC telephone system. This is the same user name
and password used to log in using MatWorX or SV8500 PCPro. This
information is optional.
Submit button: SV8500 is the only PBX that can be registered and
activated by the License Manager Client.
In this example, the SV8500 PBX is selected in the Select System
Type field. Once the Submit button is clicked, an additional tab called
Register System is added to the page, as shown in Figure 3-5.
Once registered with the NEC PBX system, this phone system MUST have
connectivity to License Manager Client at all times.
CAUTION
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System Information
Any subsequent logon to the License Manager Client after the first logon
shows the existing system connection. It also displays the system
connection information.
If an NEC PBX system is already registered, when logging into the web
site, a page similar to Figure 3-5 displays.
Figure 3-5 Existing System Page
The following fields are displayed on the System page:
Hardware Key Code: Keep this information in a safe place. You need
this key in the unlikely event that the NEC telephone system fails.
Validation Code: The validation code is used to verify the Hardware
Key Code (HKC) correctness when the user enters the HKC.
Any PBX, that is being used for the License Manager Client HKC, is never allowed to
swap CPU positions. HKC0 must remain HKC0 permanently.
IMPORTANT
IP Address: This field displays the IP address entered when the PBX
was registered (for more information, see Registering New PBX
System). The field lists the IP address of the IP-PBX system.
Port Number: This field displays the TCP port number entered when
the PBX was registered (for more information, see Registering New PBX
System). This is the port number used by License Manager Client to
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Using License Manager Client
connect to the system. By default, all NEC hardware is configured with a
value of 60000.
System Status: This information indicates the condition of the
connectivity to the NEC telephone system. For proper operation of the
License Manager Client, the system should show OK as the status.
Associate Email ID: Provides the email ID of the associate whose login
is used to access the NEC licensing portal. This information is required if
you want to register and activate your SV8500 PBX. It is also required
for updating application licensing information for a customer site. By
connecting to the internet and providing this information, License
Manager Client can contact the NEC License Manager Server and obtain
the most updated licensing information for the customer site.
NOTE
NEC recommends connecting License Manager Client to the internet. Such a
connection provides the ability to remotely upgrade a customer license automatically.
The associate email ID provided must be exactly the same as registered with the
NEC Information Portal.
Update Email: If you enter the associate email ID, click Update to
save the data.
Edit System Information: This field allows the user to modify specific
configurations and update the settings.
NOTE
If the Hardware Key Code in the database does not match the Hardware Key Code
retrieved from the modified system parameters, a message displays that all existing
feature license will be invalidated and deleted from the LMC database. If you choose
to continue, LMC updates its database with the new Hardware Key Code and deletes
all existing feature licenses.
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Using License Manager Client
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PBX Registration and Activation
A Register System button is available only if the PBX type is SV8500.
Selecting it displays the PBX Registration Page (Figure 3-6).
Figure 3-6 PBX Registration Page
The purpose of this page is to retrieve an SVI.zip file and a customer
Activation Code from the License Manager Server and upload this
SVI.ZIP file and activation code to the SV8500 PBX to register and
activate the SV8500 PBX.
The fields and buttons on the PBX Registration page are described
below.
PBX Registration Page
Step 1
Customer Information
Associate Email ID: The Associate Email ID is the email address that
is registered in License Manager Server for the associate. It is used to
identify all the pre-registered information. For example, the PBX,
purchased licenses, customer site, and so forth.
Associate Password: An associate password is required to select a
customer. The user must first click the Update Customer List button.
The application then connects to the LMS Server and retrieves a list of
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Using License Manager Client
Customers/Location IDs belonging to this Associate, as identified by the
Associate Email ID and Associate Password text boxes.
The user must provide an Email and Password combination that
matches the credentials on the NEC Information Portal.
Update Customer List: You must first click this button to retrieve a list
of the customer and location identifiers belonging to the associate;
identified by the Associate Email ID textbox.
Select Customer: This drop-down list displays customers belonging to
the associate identified in the Associate Email ID field. Use this option
to select a customer for the PBX.
Step 2
Select System type and backup drive
Select System Side: These radio buttons determine which CPU system
(0 or 1) needs to be updated. System 0 is the default if this is a dual
CPU system.
Hard-drive (A or D): These radio buttons are used to select the hard
drive that is used for backup.
Step 3
Provide PBX IP Address(es)
The SV8500 LAN 1 and 2 IP Addressees must be entered into LAN 1 and
LAN 2 IP address fields. If NAT is used, enter natted IP addresses.
LAN 1 IPAddress: Enter the SV8500 LAN 1 IP address. If NAT is used,
enter natted IP address.
LAN 2 IPAddress: Enter the SV8500 LAN 2 IP address. If NAT is used,
enter natted IP address.
Save IP Address: This button will save the entered SV8500 or natted
LAN 1 and 2 IP addresses. Figure 3-7 displays the pop-up wizard when
you click on the Save IP Address button.
Figure 3-7 Server Message
PBX Registration Page—Buttons
Upload SVI and Activate: This action gets the SVI.ZIP file from
License Manager Server, accompanied with the PBX activation code, and
sends it to the SV8500 PBX to initialize and activate the SV8500 PBX.
Temporary Activation: This button is provided to enable the user to
temporarily activate the PBX, in case a real activation code is not
available. Click the Temporary Activation button to temporarily
activate the PBX without sending the Activation Code to the PBX. This
temporary activation will only last for 72 hours. Before the temporary
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activation expires, the real activation code has to enter into the switch,
otherwise the switch will not be able to login again.
Only one temporary activation can be applied to the switch.
IMPORTANT
To connect from LMC to LMS and the PBX, the necessary internet connection should
be available.
IMPORTANT
IMPORTANT
The LMC will use the same process of Upload SVI.ZIP file and Activation for the
system 0/1 and Hard Drive A/D when you click on the Update Customer List button
again. The Update Customer List button is used in LMC as a flag to renew the
service feature file from the LMS.
In order to update a customer list from the License Manager Server (LMS) and
upload the server feature file (svi.zip) to the PBX, a PBX and internet connection is
needed. It is not necessary to have both connections at the same time.
IMPORTANT
When you click on the Update Customer List button, the LMC checks the internet
connection with the PBX (only the first time you click the button), then the LMC
checks the connection to the LMS (public network). The LMC checks for a PBX
connection when a user clicks on the Upload SVI & Activate button.
For the Registration process to succeed, there must be 2 network
connections; one to the PBX system and one to the Internet. They do
not need to happen simultaneously.
The ideal and fastest scenario is for the hosting computer to be
connected to both sides. In this case, the License Manager Client will
simply go through the functions, as shown in .
System and Internet Connections Available
When the System and Internet Connections are both available, the
messages display in the Status list box, after the user uploads the
customer list, the SVI file, and activates the SV8500 PBX.
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Figure 3-8 PBX System and Internet Connections Available—LMC Customer List Retrieved
System and Internet Connections Not Available Simultaneously
If the network connections are not both available simultaneously, the
PBX connection must first be available when the user presses the
Update Customer List button.
The following message will display when LMC cannot connect to the
PBX.
Figure 3-9 LMC to PBX Connection not available
If a PBX connection is not available, an error message displays. The PBX
connection must be established manually.
Once the PBX connection is established, click the Update Customer
List button.
When Licence Manager Client cannot find an internet connection to
connect to the License Manager Server, an error message displays
(Figure 3-10).
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Figure 3-10 Internet Connection Not Available
The above error message displays if PBX connectivity is established but there is no
internet connectivity.
NOTE
For LMC to connect to the LMS Server, you must unplug the computer
ethernet cable from the PBX subnet and connect to a subnet where it
can access the internet and reach the LMS Server.
During this time, License Manager Client will access the License
Manager Server and begin downloading the customer list.
The Upload and Activate button will start the registration process,
which involves connection to the LMS Server, retrieving the SVI.zip file
and activation code for the selected customer, uploading the SVI.zip file,
and the activation code to the SV8500 PBX system. Since LMC was
connected to the LMS Server in the previous step, it will retrieve the
SVI.zip file and the activation code for the selected customer but it fails
to upload them to the SV8500. An error message displays (Figure 3-11).
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Figure 3-11 PBX Connection Failed to Upload
You must configure your network setting in a way that LMC will be able
to access the SV8500 PBX.
Step 1
NOTE
NOTE
After configuring the network settings, select Continue to upload the SVI
file to the SV8500 PBX. A progress bar control in the upper-right area of
the screen indicates that a process is ongoing. See Figure 3-12 and
Figure 3-13.
If the progress control is visible but not animated, and there are no messages flowing
in the lower status list box, this indicates that the process is stuck. Refresh the web
page to continue. This should not happen under normal circumstances.
If there is a network error or any other type of error, the Upload & Activate button
becomes disabled and the Continue button becomes enabled. You will be notified of
the error in the status list box, as shown in Figure 3-11.
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Figure 3-12 Uploading SVI.zip file to PBX
If there is a network error or any other type of error, the Upload &
Activate button becomes disabled and the Continue button becomes
enabled. You will be notified of the error in the status list box, as shown
in Figure 3-11.
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Figure 3-13 Activation Successful
Once the Upload SVI & Activate process is performed successfully, the
button is enabled again and a Registration Process finished message
displays.
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License Registration
The License Registration page is used to update License Manager Client
with the licenses to register the licenses.
Figure 3-14 displays when the Registration menu item is selected.
Figure 3-14 License Registration Page
There are three modes of registering a license:
• Synchronized License Update
• Update License File
• Register Software Licenses
Synchronized License Update
When internet connectivity exists for the License Manager Client, the
license data that is on site with the License Manager Client can be
synchronized with the information available at NEC for the location.
Step 1
To synchronize the license information, click Synchronize.
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Step 2
The License Manager Client can also be configured to periodically
synchronize with the NEC License Server. Check the Periodically
Synchronize option to enable this feature.
License Manager Client must have connectivity to the internet in order to register a
provided software key code.
NOTE
It is recommended that you use the internet connection to LMS to get the license
update rather than using the manual method.
Update License File
In cases where the License Manager Client does not have internet
connection or connectivity to the NEC License Server, the licenses can
be uploaded to the License Manager Client.
Step 1
Contact an NEC Associate to obtain the license file appropriate for the
NEC telephone system, and upload using the Update button.
A license file can be registered only once. Subsequent registrations will not increase
the licenses available for use.
NOTE
Register Software Licenses
Step 2
To register an individual Software Key Code purchased from NEC, enter
the provided software key code information in the Software Key Code
field and click Register.
The License Manager Client will contact the NEC license server on the
internet and update the license information.
NOTE
License Manager Client must have connectivity to the internet in order to register a
provided software key code. A software key code can be registered only once.
Subsequent registrations will not increase the licenses available for use.
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Licenses in Use
The licenses currently loaded and being used on the License Manager
Client can be found by clicking the Licenses In Use tab.
Figure 3-15 Licenses In Use Page
Show Feature Description
To view feature descriptions, click Show Feature Description. LMC
displays the Feature Description under the Feature Name column with
two different methods that can be selected as follows:
• Uses local resources to retrieve this information
• Connect to LMS to retrieve this information. Figure 3-16 displays the
feature codes.
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Figure 3-16 Feature Codes
Clear LMC Database
The Clear LMC Database button clears the LMC database and reloads
licenses (using a license file or license synchronization with LMS).
By selecting this option, all your licenses will be removed from the LMC database.
IMPORTANT
In this report, the feature descriptions and purchased/activated
quantities, along with available use, can be found. This information is a
snap-shot of the licensing usage and available licensed features.
The highlighted rows in the information indicates that all licenses for the
feature are in use, that this a valid trial license, and that the trial license
has expired. Figure 3-17 displays the color coding for each one of the
indications.
Figure 3-17 Feature Usage
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Manage Licenses
An administrator can manage how licenses are used on the customer
site. The License Manager Client provides an administrator the ability to
lock a license for exclusive use on a computer, or for a specific windows
login.
The administrator can also view the current usage and the status of
demonstration or trial licenses that exist via the License Manager Client.
To manage licenses, choose the Manage Licenses menu (Figure 3-18).
Figure 3-18 Manage License Page
• The Licenses currently used section displays the current logins
using the licenses.
• The entries under Windows Login shows the login names of the
users that are logged in to their application and using a licensed
feature.
• The computers that are requesting a specific license and have been
provided with the licenses successfully are also displayed.
• A
symbol next to an entry indicates that the feature is
exclusively reserved for use by either the user, the computer, or
both.
• The quantity indicates the number of licenses allocated and/or
used successfully by the user or computer.
— When a user locks a license for exclusive use and shuts down
the computer, that user's information is still shown in this
section and indicates exclusive usage allocation.
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— To re-allocate an exclusive license to some other computer or
user, click on the Release link.
When a license is re-allocated, the original user that wanted exclusivity will not have
these features.
NOTE
• The Available Licenses section displays a list of licenses that are
available for use. These can be assigned or reserved for a specific
user, or a computer by providing the appropriate name and the
quantity.
Blocking Users and/or Computers
Users or computers can be blocked or put in a block list by the
administrator to stop them from using licenses. The block can be applied
on a user's windows login name or the computer name or both.
When blocked, the specific computer/user will not be able to access ANY
licensed features on any application.
Figure 3-19 Block Users Page
To block usage, provide the information in the Windows Login field,
the Computer field, or both and then click Block.
A blocked user can be temporarily allowed by clicking on an Unblock link.
NOTE
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Logout
Selecting Logout returns you to the Login Page (Figure 3-2).
Changes and Additions
The following changes/additions have been introduced in License
Manager Client 2.5
1) Validation Code 

To avoid errors while typing in HKC values by hand, a new field
named Validation Code has been introduced in the System page.
This is to verify that the HKC entered by the Associate on the LMS is
a valid HKC. A similar field is also likely to be introduced on the LMS
side.
Figure 3-20 Validation Code
2) Edit System Information
The Edit System Information button is also introduced in the
System page.
The functionality of this button is to provide you the ability to rectify
any errors during initial system registration. It can also be used to
make changes to the initial system registration parameters, such as
when a PBX system's IP Address has been changed, or a UserName/
Password combination has been changed, and so forth.
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Figure 3-21 Edit System Information
When clicking on the Edit System Information button, a different
panel is shown. The screen is pre-populated with all the currently
registered system values.
You can make appropriate changes and submit the form. If the
Hardware Key Code (HKC) from the LMC database is different from the
HKC retrieved from the modified system parameters, a message
displays that all existing feature licenses will be deleted from the LMC
database if the user chooses to continue. This functionality is provided
to replace an HKC with a different HKC.
3) Register System
This new menu item is now visible in the Main menu. This link is
visible only if the system registered is SV8500 type.
The functionality of this page is to provide the ability for an
associate to retrieve the SVI.zip file, Activation Code from the LMS
for a customer, and upload this SVI.ZIP and activation code to the
registered PBX system, thereby registering licenses on the PBX. All
this happens with minimal user interaction and in just 2 steps.
The initial display is the Register System screen on Page 3-25.
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Figure 3-22 Register System
You must first click on the Update Customer List button. The
application then connects to the LMS Server and retrieves a list of
Customers/Location IDs belonging to this Associate, as identified by the
Associate Email ID and Associate Password textboxes.
An Email and Password combination that matches the credentials on the
NEC Information Portal is required.
Once the list of customers is retrieved, it populates the Select
Customer dropdown list with the list of customers. You can then select
a customer/locationID from the dropdown.
You can also select a Drive in the Select Drive radio button list or select
a System in the Select System Side radio button list.
After these selections are made, you are required to click on the
Register System button, if it is enabled. This will start the registration
process, which involves connection to the LMS Server, retrieving the
SVI.zip file and activation code for the selected customer, uploading the
SVI.zip file and activation code to the PBX system, and so forth. The
status of each step is dynamically updated in the Status Panel. If any
user interaction is required, it is indicated in this Panel.
Temporary Activation Button
This button is provided to enable you to temporarily activate the PBX, in
case a real activation code is not available. Temporary activation expires
after a specific time period.
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License Manager Client Operations Guide - Revision 6
For additional information or support on this NEC Corporation of
America product, contact your NEC Corporation of America
representative.
NEC NEC Corporation of America
License Manager Client Operations Guide
NDA-30899, Revision 6
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