ALCATEL Mobile Phones 585 User's Manual

ALCATEL Mobile Phones 585 User's Manual
Your mobile ..............
Navigation key
Confirm an option (press the middle of the key)
Activate music player (long press the middle of key)
Scroll widget bar (press the right or left of the key)
Quick Start Guide
For more information about how to use the phone, please go
to to download complete user
manual (English version only). Moreover, from the website
you can also consult FAQ (English version only).
This product meets applicable national
SAR limits of 2.0 W/kg. The specific
maximum SAR values can be found on
page 25 of this user guide.
When carrying the product or using it
while worn on your body, either use an approved accessory such as a holster or
otherwise maintain a distance of 1.5 cm
from the body to ensure compliance with
RF exposure requirements. Note that
the product may be transmitting even if
you are not making a phone call.
Prolonged exposure to music at full volume on the
music player may damage the listener's hearing. Set
your phone volume safely. Use only headphones
recommended by TCT Mobile Limited and its affiliates.
Left softkey
Pick up/Send call
Call log (Idle screen)
Activate fake call
(long keypress)
Vibration alert
(long keypress)
Fn key
Calls ..........................
Making a call
Dial the desired number then press the
key to place the
call. For dual SIM model, you can select either SIM1 or SIM2
when you wish to place a call . If you make a mistake, you
can delete the incorrect digits by pressing the right softkey.
To hang up the call, press the
Making an emergency call
Calling your voicemail
To access your voicemail, hold down the
Move cursor to the next line
Right softkey
Switch the uppercase and lowercase (in edit
key to talk
Available functions during the call
During a call, you can use your directory, your calendar, short
messages, etc. without losing your correspondent.
IP3583_585_585D_QG_Eng_GB_26_110719.indd 1
Removing and installing the battery
MMS receiving.
Keypad locked.
Place the SIM card with the chip facing downwards and slide it
into its housing. Make sure that it is correctly inserted. To
remove the card, press it and slide it out.
Silence mode: your phone does not ring, beep or vibrate
with the exception of the alarm.
SMS unread.
Call forwarding activated: your calls are forwarded.
Charging the battery (1)
MMS unread.
Inserting and removing the SIM card
one touch 585
Level of network reception.
Email unread.
Messaging ............
Create message
From the main menu select "Messaging" to create text/
multimedia message. For dual SIM model, you can type a
message and select to send it to a recipient in either the SIM1
or SIM2 directory (1). You can type a message and you can also
modify a predefined message in Templates or customise your
message by adding pictures, photos, sounds, titles, etc (only
available while editing a MMS). While writing a message, select
"Options" to access all the messaging options. You can save
your messages that you send often to Draft or Templates
(MMS only).
Email .................
Your phone has an email client with the settings predefined for a
few popular email services like – GoogleMail, Windows live,
Yahoo, AOL, etc. (1) Besides this, you can set up other POP3 or
IMAP4 email accounts that you may be using.
Opera Mini ..........
Twitter is a social networking and microblogging service that has
gained notability and popularity worldwide. This feature enables
phone users to exchange news updates and ideas with a
community in the form of messages or posts. Posts are displayed
on the author's profile page and delivered to the author's
subscribers or followers.
To open an account online, please go to:
Not only does Opera Mini give you the full Web experience
where you stay in touch with your friends, obtain information,
do your online banking etc., but it is also designed to save time
by using compressed web pages.
11.2 Video
mTweet ................
Facebook .............
Facebook is a social utility that connects people with friends and
others who work, study and live around them. It provides a
number of features with which users interact, such as Wall,
Pokes, etc.
To open an account online, please go to: http://www.facebook.
Palringo Instant messaging (IM) allows you to chat with other
people using Palringo account. You can also connect to other
popular IM services through Palringo, like Yahoo, AIM, GG, ICQ,
Google talk, iChat etc. Please note that the services may be
upgraded depending on your client version.
Media .................
Your mobile phone is fitted with a camera for taking photos and
shooting videos that you can use in different ways:
• store them in your “File manager\My photos”.
• send them in a multimedia message (MMS) to a mobile
phone or an email address.
• send them directly by Email or Bluetooth.
• customise your main screen.
• select them as incoming call image to a contact in your
11.3 Music
• Only SIM1 activated
Only keep SIM1 active.
• Only SIM2 activated
Only keep SIM2 active.
Access this feature from the main menu by selecting “Media\
Music”. You will have full flexibility of managing music both on
your mobile and memory card.
Your phone is equipped with a radio (1) with RDS functionality.
You can use the application as a traditional radio with saved
channels or with parallel visual information related to the radio
program on the display if you tune to stations that offer Visual
Radio service. You can listen to it while running other
Depending on your network operator.
Depending on your network operator.
My friends............
Enter a number, select the type of operation to be performed,
and enter the second number, then press “=” to display the
14 Call log ................
You can access your call memory by pressing
from the idle
screen, and you will see Outgoing call(s), Missed call(s) and
Answered call(s).
15 Tools ....................
The quality of the radio depends on the coverage of the radio station in
that particular area.
Once you enter this menu from the main menu, there is a
monthly-view calendar for you to keep track of important
meetings, appointments, etc. Days with events entered will be
marked in color.
one touch 585D only.
Your Alcatel phone may include (1) some Java™ applications and
games. You can also download new applications and games to
your phone.
16.1 Java applications
The World clock shows current local time and the time zone in
different cities.
16.3 Java network
Activate • Activate a fake call by "Tools\Fake call\
Activate" or by a long press of the
on the main screen. The call will then be made
at the predetermined time.
16.4 Trusted certificates
View detailed information of the trusted certificates supported
by your phone.
Applications .....
Access Wap options: Homepage, Bookmarks, Recent
pages, Offline pages, Go to URL, Service inbox,
17.5 Services
It is a huge time saver providing news updates from a website in
a simple form. Once subscribed to a channel, it gives you the
ability to track and manage all your favourite RSS content on
your mobile phone at anytime, anywhere!
Profiles ............
With this menu, you may personalise ringtones for different
events and environments.
17.1 News
Depending on your network operator.
Access this feature by pressing
to enter the main menu,
then selecting “Applications\Bluetooth”.
Contact your network operator to check service availability.
This menu allows you to select the network for Java.
• Predefined settings of Caller name/number,
Call time, Ringtone, Image (Contact photo).
17.3 Bluetooth™
17.4 WAP
This menu allows you to manage Java settings, in which you may
set Audio, Backlight, Vibration and Heap size.
Your phone is equipped with a weather function for consulting
up to 3-day forecasts of favourite cities.
15.6 World clock
This program enables you to call yourself by simulating a caller
number/name, ringtone, contact photo at a scheduled time. It
helps you to politely escape from social situations at any time
you wish. This call can be rejected by
17.2 Weather
Java ....................
16.2 Java settings
The stopwatch is a simple application for measuring time with
the possibility to register several results and suspend/resume
Widget Bar
You can add your favorite applications
to your Idle Widget Bar for quick
view or access.
Press the right or left of Navigation
key to select the widget and then
You may also customize widget bar
by Settings/Phone settings/Widget
Unit convertor and Currency convertor.
15.7 Fake call
Your mobile phone has a built-in alarm clock with a snooze
Depending on your country.
Select “Java applications” to launch applications.
15.5 Convertor
15.2 Calendar
From the main menu, select the menu icon
and select the
function of your choice in order to customise your telephone:
Phone settings, Call settings, Security, Network,
You can create a note in text or voice format by accessing
“Tools\Notes” from the main menu.
15.4 Calculator
15.1 Alarm
13 Settings ...............
15.3 Notes
Keep both of your SIM cards
• Dual SIM activated
It migrates self-contained sub-trees of the websites to let you
stay in touch with your friends by flicking through Bebo,
Friendster, Hi5, My space, Flickr etc.
11.1 Camera
Depending on your network operator.
Dual SIM settings
Home screen
“My videos” album contains video clips recorded, received or
11.4 Radio
key from the main screen.
Connect the battery charger to your phone and mains socket
• The charging may take about 20 minutes to start if the
battery is flat.
• Be careful not to force the plug into the socket.
• Make sure the battery is correctly inserted before
connecting the charger.
• The mains socket must be near to the phone and easily
accessible (avoid electric extension cables).
Level of network reception.
Power off your phone
Universal charger
Call forwarding activated: your calls are forwarded.
The icons and illustrations in this guide are provided for information
purposes only.
key until the phone powers on.
Status Bar
Status/Notification indicators
In one touch 585D:
Radio is on.
Power on your phone
Hold down the
Hold down the
Standard charger (EUP)
Missed calls.
The charge is complete when the animation stops.
Sending a MMS.
Alarm or appointments programmed.
• When using your telephone for the first time, charge the
battery fully (approximately 3 hours). You are advised to
fully charge the battery (
• To reduce power consumption and energy waste, when
battery is fully charged, disconnect your charger from the
plug; switch off Bluetooth when not in use; reduce the
backlight time, etc.
GPRS connecting.
Headset connected.
Adding a contact
one touch 585D only.
Removing and installing the back cover
GPRS connecting.
Select the directory in which you wish to add contact, press the
"Options" softkey, select "Add contact".
GPRS connection status (Activated).
Flight mode.
one touch 585D only.
Contact your network operator to check service availability.
English - CJB23F0ALAAB
Bluetooth status (Activated).
Voicemail message arrived.
Specific letters (accent) will increase the size of the
SMS, this may cause multiple SMS to be sent to your
MicroSD card available.
GPRS connection status (Activated).
Consulting your contacts
Vibrate alert: your phone vibrates, but does not ring or
one touch 585D
Getting started .........
Voicemail message arrived.
For dual SIM model, the complete contacts of both SIM1 and
SIM2 are available in this menu (1).
Receiving a call
When you receive an incoming call, press the
and then hang up using the
Left softkey
SIM card missing.
Bluetooth status (Connected to an audio device).
In idle screen:
Long/short keypress: Lock/Unlock the keypad
In edit mode:
Short keypress: input space
Long keypress: switch language
Contacts ..............
To access the contacts from the main screen, press the
and select the
icon from the menu.
If your phone is covered by the network, dial emergency
number and press the
key to make an emergency call.
This works even without a SIM card and without typing the
PIN code or unlocking the keypad.
Delete one by one (short keypress)
Delete one by one quickly (long keypress)
Right softkey
Switch on/
Switch off
End call
SYM key
Navigation key:
Menu/Confirm an option
Switch on/Switch off the telephone (long keypress)
End call
Return to idle screen
WAP alerts .
Battery charge level
In edit mode:
Short press: popup symbol page to select special
character by navigation key
Access your voicemail (long keypress)
Main screen icons
In one touch 585:
In edit mode:
Press once to input top-half character
Press twice to lock top-half character inputting
mode, then press once to unlock top-half character
inputting mode
Pick up
Send a call
In idle screen:
Access call log (Redial) (short keypress)
Activate fake call (long keypress)
During MP3 Playing:
Switch between Headset and speaker (long
In idle screen:
Press to access shortcuts
Fn + P: Access to Profiles
Fn + Q: Access to Clock
Fn + S: Access to Notes
File manager ...
You will have access to all audio and visual files stored in
phone or memory card in File manager. You can access a
number of items with this option: My audios, My images,
My photos, My videos, Other files, Phone, Memory
card and Memory status.
2011-7-19 15:32:32
Inserting the memory card:
• Multimedia Personalization
Customize your mobile with images, animations and melodies.
• Messages
You can compose SMS/MMS easily on your PC and transfer
them to your phone.
To release the microSD card holder, slide it in the direction
of the arrow and lift it. Then insert the microSD card with
the golden contact downward. Finally, turn down the microSD
holder and slide it in the opposite direction to lock it.
Do not support hot plugging for microSD card.
Making the most
of your mobile .......
Supported Operating Systems
Windows XP/Vista/Windows 7.
One Touch Upgrade
Using One Touch Upgrade tool you can update your phone’s
software from your PC.
Download One Touch Upgrade from ALCATEL website (www. and install it on your PC. Launch the tool
and update your phone by following the step by step instructions
(refer to the User Guide provided together with the tool).
Your phone’s software will now have the latest software.
PC suite
All personal information will be permanently lost
following the update process. We recommend you
backup your personal data using PC Suite before
You can download software upgrade for free from the
website. The PC suite includes:
• Backup/restore
You can backup the important data in your mobile and
restore them when needed.
• GPRS modem
Use your mobile phone to connect PC to the internet.
• Go to "My computer" folder on your PC and find USB video
device (Under Scanners & Cameras).
The using of webcam may vary according to the operating system of your
General information ....... Telephone warranty ........
Protection against theft
Your telephone is identified by an IMEI (phone serial number)
shown on the packaging label and in the product's memory.
We recommend that you note the number the first time you
use your telephone by entering * # 0 6 # and keep it in a safe
place. It may be requested by the police or your operator if
your telephone is stolen. This number allows your mobile
telephone to be blocked preventing a third person from using
it, even with a different SIM card.
To write messages, there are two writing methods:
- Normal: this mode allows you to type a text by choosing a
letter or a sequence of characters associated with a key.
- Predictive with the Zi mode: This mode speeds up the writing
of your text.
Fn key
: Press once: input top-half character,
Press twice: lock top-half character inputting
mode, then press once to unlock top-half
character inputting mode.
Your phone is warranted against any defect or malfunctioning
which may occur in conditions of normal use during the
warranty period of twelve (12) months (1) from the date of
purchase as shown on your original invoice.
Batteries (2) and accessories sold with your phone are also
warranted against any defect which may occur during the first
six (6) months (1) from the date of purchase as shown on your
original invoice.
In case of any defect of your phone which prevents you from
normal use thereof, you must immediately inform your vendor
and present your phone with your proof of purchase.
If the defect is confirmed, your phone or part thereof will be
either replaced or repaired, as appropriate. Repaired Phone and
accessories are entitled to a one (1) month warranty for the same
defect. Repair or replacement may be carried out using
reconditioned components offering equivalent functionality.
This warranty covers the cost of parts and labor but excludes
any other costs.
This warranty shall not apply to defects to your phone and/or
accessory due to (without any limitation):
Short keypress: access the Symbols table
Sym key
Space key
: Short press: input space
Long press: switch language
Fn+Space: switch input mode
Shift key
In abc (Multitapabc) input mode (no Abc
Short press once: only switch one character
from minuscule to uppercase
Short press twice: lock uppercase input mode
Short press once: unlock the uppercase
In eZiabc (Smartabc) input mode:
Short press once: to eZi Abc
Short press twice: to eZi ABC
• Connect your phone to PC via USB cable.
This equipment is in compliance with the essential requirements
and other relevant provisions of Directive 1999/5/EC. The
entire copy of the Declaration of Conformity for your
telephone can be obtained through our website: www.
Latin input mode ..
You can use your phone as a webcam for instant messaging on
your PC.
• Internet address:
• Hot Line Number: see "TCT Mobile Services" leaflet
or go to our Internet site.
On our Internet site, you will find our FAQ (Frequently Asked
Questions) section. You can also contact us by e-mail to ask
any questions you may have.
An electronic version of this user guide is available in English
and other languages according to availability on our server:
Your telephone is a transceiver that operates on GSM
networks with 900 and 1800 MHz bands.
Safety and use...................
Del key
Short keypress: delete one by one
Long keypress: delete one by one quickly
1) Non-compliance with the instructions for use or installation,
or with technical and safety standards applicable in the
geographical area where your phone is used,
2) Connection to any equipment not supplied or not
recommended by TCT Mobile Limited,
3) Modification or repair performed by individuals not authorised
by TCT Mobile Limited or its affiliates or your vendor,
4) Inclement weather, lightning, fire, humidity, infiltration of
liquids or foods, chemical products, download of files, crash,
high voltage, corrosion, oxidation…
Your phone will not be repaired in case labels or serial numbers
(IMEI) have been removed or altered.
There are no express warranties, whether written, oral or
implied, other than this printed limited warranty or the
mandatory warranty provided by your country or jurisdiction.
In no event shall TCT Mobile Limited or any of its affiliates be
liable for indirect, incidental or consequential damages of any
nature whatsoever, including but not limited commercial or
financial loss or damage, loss of data or loss of image to the full
extent those damages can be disclaimed by law.
Some countries/states do not allow the exclusion or limitation
of indirect, incidental or consequential damages, or limitation of
the duration of implied warranties, so the preceding limitations
or exclusions may not apply to you.
There may be certain differences between the user manual
description and the phone's operation, depending on the
software release of your telephone or specific operator
TCT Mobile shall not be held legally responsible for such
differences, if any, nor for their potential consequences, which
responsibility shall be borne by the operator exclusively.
Contact your network operator to check service availability.
IP3583_585_585D_QG_Eng_GB_26_110719.indd 2
The warranty period may vary depending on your country.
The life of a rechargeable mobile phone battery in terms of conversation
time standby time, and total service life, will depend on the conditions of
use and network configuration. Batteries being considered expendable
supplies, the specifications state that you should obtain optimal
performance for your phone during the first six months after purchase
and for approximately 200 more recharges.
We recommend that you read this chapter carefully before using your phone. The
manufacturer disclaims any liability for damage, which may result as a consequence
of improper use or use contrary to the instructions contained herein.
Given that studies show that using a mobile phone while driving a vehicle
constitutes a real risk, even when the hands-free kit is used (car kit,
headset...), drivers are requested to refrain from using their mobile when the
vehicle is not parked.
When driving, do not use your phone and headphone to listen to music or
to the radio. Using a headphone can be dangerous and forbidden in some
When switched on, your phone emits electromagnetic waves that can
interfere with the vehicle's electronic systems such as ABS anti-lock brakes
or airbags. To ensure that there is no problem:
- do not place your phone on top of the dashboard or within an airbag
deployment area,
- check with your car dealer or the car manufacturer to make sure that the
dashboard is adequately shielded from mobile phone RF energy.
You are advised to switch off the telephone from time to time to optimise its
Switch the phone off before boarding an aircraft.
Switch the phone off when you are in health care facilities, except in
designated areas. As with many other types of equipment now in regular use,
mobile telephones can interfere with other electrical or electronic devices, or
equipment using radio frequency.
Switch the phone off when you are near gas or flammable liquids. Strictly
obey all signs and instructions posted in a fuel depot, petrol station, or
chemical plant, or in any potentially explosive atmosphere.
When the phone is switched on, it should be kept at least 15 cm from any
medical device such as a pacemaker, a hearing aid or insulin pump, etc. In
particular when using the phone, you should hold it against the ear on the
opposite side to the device, if any.
To avoid hearing impairment, pick up the call before holding your phone to
your ear. Also move the handset away from your ear while using the "handsfree" mode because the amplified volume might cause hearing damage.
Do not let children use the phone and/or play with the telephone and
accessories without supervision.
When replacing the cover please note that your phone may contain
substances that could create an allergic reaction.
Troubleshooting. ..............
Before contacting the service centre, you are advised to follow
the instructions below:
• You are advised to fully charge ( ) the battery for optimal
• Avoid storing large amounts of data in your phone as this
may affect its performance.
• Use User Data Format and the One Touch Upgrade tool to
perform phone formatting or software upgrading, (to
perform User Data format, hold down # while
simultaneously pressing the power on/off key). ALL User
phone data: contacts, photos, messages and files,
downloaded applications like Java games will be lost
permanently. It is strongly advised to fully backup the phone
data and profile via PC suite before doing formatting and
and carry out the following checks:
My phone cannot switch on
• Check the battery contacts, remove and reinstall your
battery, then turn your phone on
• Check the battery power level, charge for at least 20
• If it still does not work, please use User Data Format to
reset the phone or One Touch Upgrade to upgrade
My phone is frozen or has not responded for several
• Restart your phone by pressing and holding the
• Remove the battery and re-insert it, then restart the phone
• If it still does not work, please use User Data Format to
reset the phone or One Touch Upgrade to upgrade
My phone turns off by itself
• Check that your keypad is locked when you are not using
your phone, and make sure power off key is not miscontacted due to unlocking keypad.
Always handle your phone with care and keep it in a clean and dust-free place.
Do not allow your phone to be exposed to adverse weather or environmental
conditions (moisture, humidity, rain, infiltration of liquids, dust, sea air, etc).
The manufacturer's recommended operating temperature range is -10°C to
Over 55°C the legibility of the phone's display may be impaired, though this is
temporary and not serious.
Emergency call numbers may not be reachable on all cellular networks. You
should never rely only on your phone for emergency calls.
Do not open, dismantle or attempt to repair your mobile phone yourself.
Do not drop, throw or bend your mobile phone.
Do not paint it.
Use only batteries, battery chargers, and accessories which are recommended
by TCT Mobile Limited and its affiliates and are compatible with your phone
model. TCT Mobile Limited and its affiliates disclaim any liability for damage
caused by the use of other chargers or batteries.
Remember to make back-up copies or keep a written record of all important
information stored in your phone.
Some people may suffer epileptic seizures or blackouts when exposed to
flashing lights, or when playing video games. These seizures or blackouts may
occur even if a person never had a previous seizure or blackout. If you have
experienced seizures or blackouts, or if you have a family history of such
occurrences, please consult your doctor before playing video games on your
phone or enabling a flashing-lights feature on your phone.
Parents should monitor their children's use of video games or other features
that incorporate flashing lights on the phones. All persons should discontinue
use and consult a doctor if any of the following symptoms occur: convulsion,
eye or muscle twitching, loss of awareness, involuntary movements, or
disorientation. To limit the likelihood of such symptoms, please take the
following safety precautions:
- Do not play or use a flashing-lights feature if you are tired or need sleep.
- Take a minimum of a 15-minute break hourly.
- Play in a room in which all lights are on.
- Play at the farthest distance possible from the screen.
- If your hands, wrists, or arms become tired or sore while playing, stop and
rest for several hours before playing again.
- If you continue to have sore hands, wrists, or arms during or after playing,
stop the game and see a doctor.
When you play games on your phone, you may experience occasional
discomfort in your hands, arms, shoulders, neck, or other parts of your body.
Follow the instructions to avoid problems such as tendinitis, carpal tunnel
syndrome, or other musculoskeletal disorders.
Please note that you must respect the laws and regulations in force in your
jurisdiction or other jurisdiction(s) where you will use your mobile phone
regarding taking photographs and recording sounds with your mobile
telephone. Pursuant to such laws and regulations, it may be strictly forbidden
to take photographs and/or to record the voices of other people or any of
their personal attributes, and duplicate or distribute them, as this may be
considered to be an invasion of privacy. It is the user's sole responsibility to
ensure that prior authorisation be obtained, if necessary, in order to record
private or confidential conversations or take a photograph of another person;
the manufacturer, the seller or vendor of your mobile phone (including the
operator) disclaim any liability which may result from the improper use of the
mobile phone.
Before removing the battery from your phone, please make sure that the
phone is switched off.
Observe the following precautions for battery use:
- Do not attempt to open the battery (due to the risk of toxic fumes and burns).
- Do not puncture, disassemble or cause a short-circuit in a battery,
- Do not burn or dispose of a used battery in household rubbish or store it
at temperatures above 60ºC.
Batteries must be disposed of in accordance with locally applicable
environmental regulations. Only use the battery for the purpose for which it
was designed. Never use damaged batteries or those not recommended by
TCT Mobile Limited and/or its affiliates.
• Check the battery charge level
• If it still does not work, please use User Data Format to
reset the phone or One Touch Upgrade to upgrade
My phone cannot charge properly
• Make sure you are using an Alcatel battery and the charger
from the box
• Make sure your battery is inserted properly and clean the
battery contact if it’s dirty. It must be inserted before
plugging in the charger
• Make sure that your battery is not completely discharged; if
the battery power is empty for a long time, it may take
around 20 minutes to display the battery charger indicator
on the screen
• Make sure charging is carried out under normal conditions
(0°C to +40°C)
• When abroad, check that the voltage input is compatible
My phone cannot connect to a network or “No service”
is displayed
• Try connecting in another location
• Verify the network coverage with your operator
• Check with your operator that your SIM card is valid
• Try selecting the available network(s) manually
• Try connecting at a later time if the network is overloaded
My phone cannot connect to the Internet
• Check that the IMEI number (press *#06# ) is the same as
the one printed on your warranty card or box
• Make sure that the internet access service of your SIM card
is available
• Check your phone's Internet connecting settings
• Make sure you are in a place with network coverage
• Try connecting at a later time or another location
Invalid SIM card
• Make sure the SIM card has been correctly inserted
• Make sure the chip on your SIM card is not damaged or
• Make sure the service of your SIM card is available
Unable to make outgoing calls
• Make sure you have dialed a valid number and press the
• For international calls, check the country and area codes
• Make sure your phone is connected to a network, and the
network is not overloaded or unavailable
• Check your subscription status with your operator (credit,
SIM card valid, etc.)
• Make sure you have not barred outgoing calls
• Make sure that your phone is not in flight mode
Unable to receive incoming calls
• Make sure your phone is switched on and connected to a
network (check for overloaded or unavailable network)
• Check your subscription status with your operator (credit,
SIM card valid, etc.)
• Make sure you have not forwarded incoming calls
• Make sure that you have not barred certain calls
• Make sure that your phone is not in flight mode
The caller’s name/number does not appear when a call
is received
• Check that you have subscribed to this service with your
• Your caller has concealed his/her name or number
I cannot find my contacts
• Make sure your SIM card is not broken
• Make sure your SIM card is inserted properly
• Import all contacts stored in SIM card to phone
The sound quality of the calls is poor
• You can adjust the volume during a call by pressing the
• Check the network strength
• Make sure that the receiver, connector or speaker on your
phone is clean
I am unable to use the features described in the manual
• Check with your operator to make sure that your
subscription includes this service
• Make sure this feature does not require an Alcatel
When I select a number from my contacts, the number
cannot be dialed
• Make sure that you have correctly recorded the number in
your file
• Make sure that you have inputted the country prefix when
calling a foreign country
This symbol on your telephone, the battery and the accessories
means that these products must be taken to collection points
at the end of their life:
- Municipal waste disposal centres with specific bins for these
items of equipment
- Collection bins at points of sale.
They will then be recycled, preventing substances being disposed of in the
environment, so that their components can be reused.
In European Union countries:
These collection points are accessible free of charge.
All products with this sign must be brought to these collection points.
In non European Union jurisdictions:
Items of equipment with this symbol are not to be thrown into ordinary bins
if your jurisdiction or your region has suitable recycling and collection
facilities; instead they are to be taken to collection points for them to be
Mains powered chargers will operate within the temperature range of: 0°C
to 40°C.
The chargers designed for your mobile phone meet with the standard for
safety of information technology equipment and office equipment use. Due to
different applicable electrical specifications, a charger you purchased in one
jurisdiction may not work in another jurisdiction. They should be used for
this purpose only.
Proof of compliance with international standards (ICNIRP) or with European
Directive 1999/5/EC (R&TTE) is required of all mobile phone models before
they can be put on the market. The protection of the health and safety for
the user and any other person is an essential requirement of these standards
or this directive.
Your mobile device is a radio transmitter and receiver. It is designed not to
exceed the limits for exposure to radio waves (radio frequency
electromagnetic fields) recommended by international guidelines. The
guidelines were developed by an independent scientific organization (ICNIRP)
and include a substantial safety margin designed to assure the safety of all
persons, regardless of age and health.
The radio wave exposure guidelines use a unit of measurement known as the
Specific Absorption Rate, or SAR. The SAR limit for mobile devices is 2.0 W/kg.
Tests for SAR are conducted using standard operating positions with the
device transmitting at its highest certified power level in all tested frequency
bands. The highest SAR values under the ICNIRP guidelines for this device
model are:
one touch 585:
During use, the actual SAR values for this device are usually well below the
values stated above. This is because, for purposes of system efficiency and to
minimize interference on the network, the operating power of your mobile
device is automatically decreased when full power is not needed for the call.
The lower the power output of the device, the lower its SAR value.
Body-worn SAR testing has been carried out at a separation distance of 1.5
cm. To meet RF exposure guidelines during body-worn operation, the device
should be positioned at least this distance away from the body. If you are not
using an approved accessory ensure that whatever product is used is free of
any metal and that it positions the phone the indicated distance away from
the body.
Organizations such as the World Health Organization and the US Food and
Drug Administration have stated that if people are concerned and want to
reduce their exposure they could use a hands-free device to keep the phone
away from the head and body during phone calls, or reduce the amount of
time spent on the phone.
For more information you can go to
Additional information about electromagnetic fields and public health are
available on the following site:
Your telephone is equipped with a built-in antenna. For optimal operation,
you should avoid touching it or degrading it.
As mobile devices offer a range of functions, they can be used in positions
other than against your ear. In such circumstances the device will be
compliant with the guidelines when used with headset or USB data cable. If
you are using another accessory ensure that whatever product is used is free
of any metal and that it positions the phone at least 1.5 cm away from the
GSM 900+Bluetooth
0.984 W/kg
Body-worn SAR
GSM 900+Bluetooth
1.19 W/kg
is a registered trademark of Obigo AB.
microSD Logo is a trademark.
The Bluetooth word mark and logos are owned
by the Bluetooth SIG, Inc. and any use of such
marks by TCT Mobile Limited and its affiliates
is under license. Other trademarks and trade
names are those of their respective owners.
one touch 585/585D Bluetooth
QD ID B016876
eZiText™ and Zi™ are trademarks of Zi
Corporation and/or its Affiliates.
Java™ and all Java™ based trademarks and
logos are trademarks or registered trademarks
of Sun Microsystems, Inc. in the U.S. and other
is a registered trademark of Opera Mini.
Facebook and the f Logo are trademarks of
Facebook, Inc., and are used under license.
Maximum SAR for this model and conditions under which it was recorded.
Head SAR
Twitter and the T Logo are trademarks of
Twitter, Inc., and are used under license.
one touch 585D:
Maximum SAR for this model and conditions under which it was recorded.
Head SAR
GSM 900+Bluetooth
0.984 W/kg
Body-worn SAR
GSM 900+Bluetooth
1.19 W/kg
I am unable to add a contact in my contacts
• Make sure that your SIM card contacts are not full; delete
some files or save the files in the phone contacts (i.e. your
professional or personal directories)
My callers are unable to leave messages on my voicemail
• Contact your network operator to check service
I cannot access my voicemail
• Make sure your operator’s voicemail number is correctly
entered in "My numbers"
• Try later if the network is busy
I am unable to send and receive MMS
• Check your phone memory availability as it might be full
• Contact your network operator to check service availability
and check MMS parameters
• Verify the server centre number or your MMS profile with
your operator
• The server centre may be swamped, try again later
The flickering
icon is displayed on my standby
• You have saved too many short messages on your SIM
card; delete some of them or archive them in the phone
SIM card PIN locked
• Contact your network operator to obtain the PUK code
(Personal Unblocking Key)
I am unable to connect my phone to my computer
• Install Alcatel’s PC suite first of all
• Check that your computer meets the requirements for
Alcatel’s PC Suite installation
I am unable to download new files
• Make sure there is sufficient phone memory for your
• Select the Micro-SD card as the location to store
downloaded files
• Check your subscription status with your operator
The phone cannot be detected by others via Bluetooth
• Make sure that Bluetooth is turned on and your phone is
visible to other users
• Make sure that the two phones are within Bluetooth’s
detection range
How to make your battery last longer
• Make sure you follow the complete charge time (minimum
3 hours)
• After a partial charge, the battery level indicator may not be
exact. Wait for at least 20 minutes after removing the
charger to obtain an exact indication
• Switch on the backlight upon request
• Extend the email auto-check interval for as long as possible
• Update news and weather information on manual demand,
or increase their auto-check interval
• Exit background-running Java applications if they are not
being used for a long time
• Deactivate Bluetooth when not in use
ALCATEL is a trademark of
Alcatel-Lucent and used under license by
TCT Mobile Limited.
All rights reserved © Copyright 2011
TCT Mobile Limited.
TCT Mobile Limited reserves the right to alter
material or technical specification without prior
2011-7-19 15:32:33
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