Operator Manual - ultimail™ Digital Mailing

Operator Manual - ultimail™ Digital Mailing
ultimail™
Digital Mailing System
Operator Manual
2
The control panel – display and keyboard
Display
(illuminated)
Multifunction keys
(Softkeys)
Multifunction keys
(Softkeys)
Arrow keys
Metering labels
SET UP menu:
Change
system settings
Loading postage:
TELESET
Display
postage register
Info key:
Display help
Back to the home menu
Numeric keys:
– Enter digits
– Enter letters, punctuation
and special characters
Start/Stop key:
Start letter transport /
metering
Go back to the higher
window / menu level
Enter key:
– Confirm the input
– Acknowledge error messages
C/CE key:
– Delete input
– Call default setting
In the home menu, press C/CE for 3 seconds:
Home menu is reset to standard
Contents
About this operator manual _____________________________________7
1 Safety tips ___________________________________________________9
2 A short description of the ultimail _______________________________10
3 Switching the ultimail ON / OFF _________________________________12
4 ultimail operating basics ______________________________________14
4.1
Access control by MASTER card / USER card ________________14
4.2
The operating menu _____________________________________15
4.3
Trial run ______________________________________________16
5 Metering ____________________________________________________18
5.1
Preparations ___________________________________________18
5.1.1
Setting up catch tray ____________________________________18
5.1.2
Adjust letter guide of the sealer (only sealer) ____________________18
5.1.3
Adjust letter guide of the feeder (only feeder) ___________________20
5.1.4
Switch on / off seal function (only sealer / feeder) _________________21
5.2
Setting the meter imprint _________________________________22
5.2.1
Postage value _________________________________________22
5.2.2
Logo imprint ___________________________________________24
5.2.3
SMS-text _____________________________________________26
5.2.4
Type of mail endorsement ________________________________27
5.2.5
Date of meter imprint ____________________________________28
5.2.6
Using the memory ______________________________________29
5.3
Change account ________________________________________30
5.4
Positioning and metering a letter ___________________________31
5.4.1
ultimail with manual positioner _____________________________31
5.4.2
ultimail with sealer ______________________________________32
5.4.3
ultimail with feeder ______________________________________34
5.4.3.1 Positioning letters in stack ________________________________34
5.4.3.2 Positioning single letters _________________________________36
5.5
Metering labels _________________________________________37
6 Rate calculation (optional) _______________________________________38
6.1
Scale menu ___________________________________________38
6.2
Setting postal rates for rate calculation ______________________40
6.3
Weighing, determining postage, metering ____________________43
6.4
Saving postal rates and calling them from memory _____________44
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ultimail Operator Manual
7 Special functions ____________________________________________ 45
7.1
Postage correction _____________________________________ 45
7.2
Redate _______________________________________________ 46
7.3
Working with pre-select counter ___________________________ 47
7.4
Using the ultimail as incoming mail stamp ___________________ 48
7.5
Only seal letters (optional) _________________________________ 50
7.6
Differential weighing (optional) ______________________________ 51
7.7
Using an external postage scale ___________________________ 54
7.7.1
Connecting an external postage scale ______________________ 54
7.7.2
Determining postage and metering _________________________ 55
8 Postage register _____________________________________________ 57
9 Loading postage – TELESET ___________________________________ 58
10 Account administration _______________________________________ 61
10.1
Set up a new account ___________________________________ 61
10.2
Change settings for existing accounts _______________________ 64
10.2.1 Change standard setting for the logo and the SMS-text _________ 64
10.2.2 Release / block TELESET access __________________________ 66
10.2.3 Changing budgets and assigning credits ____________________ 67
10.2.4 Change name _________________________________________ 69
10.3
Generate / block USER card(s) for an account ________________ 70
10.4
Switch on / off “access card required?” ______________________ 72
10.5
Display and print account information _______________________ 73
10.6
Set account counter to zero ______________________________ 75
10.6.1 Set one account to zero _________________________________ 75
10.6.2 Set all accounts to zero __________________________________ 75
10.7
Delete accounts ________________________________________ 76
10.7.1 Delete one account _____________________________________ 76
10.7.2 Delete all accounts _____________________________________ 76
11 Short code memories _________________________________________ 77
11.1
Saving settings ________________________________________ 77
11.2
Display and print saved settings ___________________________ 79
11.3
Delete memories _______________________________________ 80
Contents
12 Print image data administration _________________________________81
12.1
Logo display and printing _________________________________81
12.2
Change the logo names __________________________________82
12.3
Loading print image data from card _________________________83
12.4
Enter / change / save SMS-texts ___________________________83
12.5
Delete print image data __________________________________88
13 System settings ______________________________________________89
13.1
Setting the operating mode _______________________________89
13.2
Display, print and send system information ___________________91
13.3
Meter type ____________________________________________92
13.4
Setting the print offset for the meter imprint ___________________93
13.5
Setting low postage warning – limit _________________________94
13.6
Setting high postage – limit _______________________________95
13.7
Tone signal ___________________________________________96
13.8
Display contrast ________________________________________97
13.9
Display and reset item counter ____________________________98
13.10 Display and reset advert counter ___________________________99
13.11 Time ________________________________________________100
13.11.1 Day light saving time ___________________________________100
13.11.2 Adjusting the current time _______________________________102
13.11.3 Setting time zone ______________________________________103
13.12 Internal scale (optional) __________________________________104
13.12.1 Tare ________________________________________________104
13.12.2 Setting weighing mode __________________________________105
13.12.3 Switching on and off automatic type of mail endorsement _______106
13.12.4 Rate table update ______________________________________107
13.12.5 Delete all rate tables ___________________________________108
13.12.6 Change local ZIP code for rate calculation __________________108
13.13 Setting print head standby time ___________________________109
13.14 Setting letter transport run-on time ________________________110
13.15 Modem configuration – adjusting dialing parameters __________111
13.16 Generate MASTER card ________________________________113
13.17 Changing the origin ZIP code ____________________________113
13.18 Selecting the user interface language ______________________114
13.19 Account administration extension _________________________115
13.20 Enable / disable differential weighing feature ________________116
13.21 Enable / disable InfoPrint ________________________________117
13.22 Changing phone numbers _______________________________118
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ultimail Operator Manual
14 Maintenance and care _______________________________________ 120
14.1
Cleaning the ultimail metering system ______________________ 120
14.2
Changing the ink cartridges ______________________________ 121
14.3
Adjust the ink cartridges ________________________________ 126
14.4
Cleaning the print system _______________________________ 127
14.5
Manually cleaning the print heads _________________________ 128
14.6
Replacing the Ink Pad Insert _____________________________ 130
14.7
Filling the sealant tank (optional) ___________________________ 133
14.8
Adjust moistening level (optional) __________________________ 135
14.9
Cleaning / changing the moistening sponge (only feeder / sealer) ____ 136
14.10 Cleaning / changing the moistening brush (only feeder/ sealer) _____ 140
14.11 Changing the battery ___________________________________ 143
15 Troubleshooting ____________________________________________ 145
15.1
Problems and remedies ________________________________ 145
15.2
Removing letter jams ___________________________________ 151
15.3
How to prevent jamming and double-feeding during batch mailing 153
15.4
Attach adjustable letter guide to feeder / sealer ______________ 155
15.5
Error codes (sample) ___________________________________ 156
15.6
Display, print and send diagnostics list _____________________ 161
Appendix
Moving the ultimail to another location ____________________________ 163
Access rights ________________________________________________ 172
SET UP menu (overview) ______________________________________ 174
Country codes _______________________________________________ 175
Glossary ___________________________________________________ 179
Technical Data ______________________________________________ 181
Index ______________________________________________________ 187
Service ____________________________________________________ 197
About this operator manual
About this operator manual
Please read this operator manual before using the ultimail
metering system. Please keep the manual near the ultimail at
all times for reference.
This operator manual applies to all configurations and
equipment varieties of postage meters ultimail 65 and
ultimail 95. Functions which are only available with certain
configurations are recognizable by a suffix, e.g. (optional).
Quick reference
The quick reference gives you an overview of the operating
menu and metering with the ultimail.
The following keywords and safety signs identify the safety tips
in this operator manual.
Warning! indicates a potential hazard which may result in
injury.
Warning! indicates a potential danger of injury caused by
rotating components.
Danger areas of the ultimail are marked with such a safety sign.
Caution! indicates a potential hazard that may result in
damage to the ultimail or impair the metering process.
The following symbols and text features are used in this
operator manual:
MEMORY
“Dial …”
Menu names and options from the operating menu are written
in capital letters.
Prompts and messages are highlighted by quotation marks.
A tip offers advice or additional suggestions for improving the
operation.
Display illustrations show current settings and show what to
type. The multifunction key(s) to be pressed is / are marked in
black.
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ultimail Operator Manual
Safety tips
1
Safety tips
The ultimail is a digital metering system with an inkjet printer for metering letter mail.
The ultimail complies with the pertinent safety regulations for office information
equipment.
Please observe the following tips for your own safety:
• Installation and commissioning of the metering system ultimail are only done by
qualified personnel authorized by Francotyp-Postalia.
• Only operate the ultimail system on a grounded single-phase power socket.
• Use only the power and modem cables provided or approved by FrancotypPostalia. Make sure that cables are not damaged.
• Make sure the socket for connecting the ultimail is close by and easily accessible
at all times.
• Do not reach into the danger areas marked with a safety sign.
Keep long hair, fingers, loose clothing pieces, shawls and jewellery away from
moving machine parts.
• Do not remove any part of the safety and protective equipment. Do not make them
inoperative. Do not remove any parts of the housing.
• Never cover the ventilation slots in the housing.
• Pull out the power plug in the event of danger! Call the after-sales service.
• Make sure that no liquids or foreign objects penetrate the interior of the ultimail. If
this happens, pull out the power plug immediately. Have the ultimail metering
system checked by Francotyp-Postalia service before starting it up again.
• Only use original ink cartridges from Francotyp-Postalia. Observe the information
enclosed with every cartridge.
• Only use the batteries provided by Francotyp-Postalia. Observe the instructions
enclosed with the battery for correct use and disposal.
• Only have maintenance and repair work done by qualified personnel authorized by
Francotyp-Postalia. Otherwise your warranty will be voided. You will be liable for
any damages.
• Observe the specific notes for moving the ultimail metering system on page 163 if
you wish to install the ultimail at another location.
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ultimail Operator Manual
2
A short description of the ultimail
The ultimail is a digital postage meter with horizontal letter
transport and ink jet technology (ink jet print with two ink
cartridges arranged side by side).
Structure
In its basic version, the metering system consists of the postage
meter, manual positioner and catch tray.
The postage meter is available as model
– ultimail 65 with a processing speed up to 65 letters per
minute
– ultimail 95 with a processing speed up to 95 letters per
minute.
Menu-supported
user interface
The user interface in the lit display will lead to the desired
results in a fast and safe way. Simply follow the instructions in
the display, whether for setting the meter imprint, modifying the
system settings or service functions, e.g. changing cartridges.
Help
No illegal entries are allowed by the ultimail – you are informed
by an appropriate message. A help function offers additional
advice and support.
Metering
On one glance, the home menu will show you the current settings for the meter imprint. You simply position the letter – the
ultimail will seize the letter, meter it and place it in the catch tray
ready for dispatch.
You can meter
– mail pieces up to a thickness of ¼" (6.35 mm) of an ink
absorbent material.
– self-adhesive labels.
Logo imprint and
text messages
ultimail prints a logo of your choice on every mail piece. Also,
the ultimail has the ability to print user editable text messages
(SMS-texts).
TELESET
Load new postage by TELESET procedure via the built-in
modem – fast, comfortably and, if necessary, 24 hours a day.
Protection against
unauthorized use
The MASTER card / USER card functionality protects the
ultimail against unauthorized use and facilitates the assignment
of individual access rights.
A short description of the ultimail
Additional functions
You will quickly appreciate the following comfortable functions:
– Account function. Recording and accounting of postage
according to accounts.
– 6 short codes for frequently used postage imprint settings.
– Label dispenser to print self-adhesive labels for large / thick
mail pieces.
– Stamp of receipt. Imprint ‘Received on: …’ for stamping
incoming mail.
– Printing of account data, postage register states, system
information.
– Warning in case of high postage and too low amount of
postage available.
– Print offset for changing the postage imprint position on the
envelope.
– Telediagnostics. You can transfer important system data via
the built-in modem to the Francotyp-Postalia service.
Flexible and up to date
Options
New logos, type of mail endorsements or rate changes of the
United States Postal Service – you can easily load the latest
data in your ultimail.
The following components are available for functionality
extension:
– Internal scale. When the equipment includes an internal
scale, the ‘rate calculation’ function is available. The ultimail
calculates the postage on the basis of selected mailing data
in a fast and reliable way. Postage and type of mail
endorsement are set automatically.
– Sealer. Automatic sealer for the ultimail to moisten and seal
letters. The letters are positioned manually.
– Feeder. Automatic feeder with sealer for the ultimail. The
letters are separated from the stack, optionally moistened
and sealed, and fed to the ultimail postage meter.
– Differential weighing. Weighing mode for convenient
metering of letter stacks. The ultimail determines the weight
of the complete letter stack and sets the postage rate for each
letter when feeding – according to the change in weight.
You will find an overview of the ultimail system components on
pages 194 to 196.
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ultimail Operator Manual
3
Switching the ultimail ON / OFF
Use the power switch on the back of the
postage meter to switch the ultimail and
installed optional system components
ON / OFF.
ON
Switching on
• Switch the power switch on the back of
the postage meter to the I position.
Power switch
(back of the
machine)
The display light goes on and a start
routine is initiated. All system components are now checked and activated by
the ultimail. The self-test is accompanied
by signalling beeps and information on
display.
Home menu (example)
The home menu appears in the display.
The ultimail is ready for operation.
Note: The example shows the complete
home menu.
SCALES only appears with a system with
internal scale.
ACCOUNT only appears if an access
card is plugged in or if access control is
switched off.
Switching the ultimail ON / OFF
Switching off
Caution! Always switch the ultimail off
using the power switch. Never simply pull
the power cord or interrupt the power in
any other way before the printing system
has moved to sealed position. Only in that
way can you prevent drying and maintain
a constant printing quality.
OFF
• Make sure the ultimail displays the
home menu.
If necessary: call the home menu by
pressing the
key.
• Switch the power switch to the
O position.
Power switch
(back of the
machine)
The ultimail finishes all operations which
are currently in process and moves the
printing system to sealed position (switch
off routine “Shutting down machine”).
This process may take some time.
ultimail switches off thereafter. The display illumination switches off as well.
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ultimail Operator Manual
4
ultimail operating basics
In this chapter you will learn about the basic ultimail functions and how to handle the
operating menu.
4.1
Access control by MASTER card / USER card
MASTER card and USER card, both designated as access cards, control access
rights to use the ultimail.
A MASTER card allows you to access all functions.
A USER card allows you to access selected functions only.
– Metering to the assigned account.
– Entering and changing of SMS-texts.
– Assigning a logo and SMS-text to the account.
The authorization for metering can be set so that no access card is necessary.
Then metering will be possible without MASTER card or USER card to all
accounts.
You will find an overview of the access rights on page 172.
How to plug the access card into the
card reader
• Plug access card into the card reader in
the direction of the arrow. The chip on
the card should face downward.
• Push access card in as far as it goes.
You will feel the card snap in.
How to remove the access card
• Simply pull access card out of the card
reader.
ultimail operating basics
4.2
The operating menu
In this chapter you will get to know the home menu. The total of the ultimail user
interface works in a similar way. You will soon get used to the other windows (SET UP
menu, input, prompt, error message, help).
Number of
current account
Postage value
Type of mail
endorsement
Account name
The home menu appears after switching
on and successful completion of the start
routine. On one glance, you will see all
settings for the metering process.
In the home menu, you can
– set the meter imprint (postage value,
type of mail endorsement, SMS-text,
logo, date)
– call saved meter imprint settings
(MEMORY)
– change to rate calculation (SCALES).
This rate calculation function is only
available on systems with internal
scale.
SMS-text
Logo
(advertising imprint)
Status line
The home menu
Input field
Date of stamp
How menu sequences are visualized
SET UP
SYSTEM SETTINGS
MORE
TONE SIGNAL
The ‘path’ through the operating menu to
the different functions is represented in
this way:
SYSTEM SETTINGS
TONE SIGNAL.
MORE
You will see menu names, options or
functions which you should select one
after the other by pressing the associated
multifunction keys.
For fast orientation you will find an overview of the SET UP menu on page 174.
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ultimail Operator Manual
4.3
Trial run
You can check the settings for metering
and the print quality by doing a trial run
with postage value “0.00” (zero imprint).
• Type the postage value “0” in the home
menu.
The digit “0” appears at the bottom right of
the status line.
• Confirm with the key for postage value.
(This is the multifunction key at the top
right - directly next to the postage value
display.)
Postage value is set to “0.00”.
• Place an empty envelope on the letter
receiving tray.
– side to be printed face up
– the upper edge flush to the letter
guide face.
• Push the envelope in until the letter
sensor recognizes the envelope and
starts letter transport.
Letter guide face
The ultimail feeds the envelope, prints,
and places the printed envelope in the
catch tray.
You can also start letter transport with the
key.
Position, in the same way, an empty envelope for trial run at the sealer or at
the feeder. For details how to handle sealer and feeder, read Chapter 5.
ultimail operating basics
Check print quality
Make sure your ultimail prints flawless
meter imprints without misalignments.
United States Postal Service reserves the
right to reject illegible meter imprints.
• Examine the zero imprint. It must not
contain any gaps or misalignments.
Pay special attention to the data matrix
code.
This illustration shows a flawless imprint.
If the imprint exhibits misalignment:
• Adjust the ink cartridges (see
Chapter 14.3).
Misalignment
If the imprint contains gaps or blurs:
• Clean the ink cartridges (see
Chapter 14.4).
Gaps
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ultimail Operator Manual
5
Metering
5.1
Preparations
5.1.1
Setting up catch tray
The catch tray can be adjusted to various envelope formats – up to ISO B4 maximum.
You work without catch tray when processing larger formats.
• Slide the two limit guides until they fit
the envelope format you want to
process.
5.1.2
Adjust letter guide of the sealer (only sealer)
The letter guide ensures that letters are fed in straight run. You adjust the letter guide
to the envelope format using the bar. The format markings on the letter receiving tray
facilitate the adjustment.
Caution! For adjusting the letter guide, always hold in the recessed grip at
the bar. Never push or pull the adjustable letter guide. The letter guide might
break off.
• Folding the adjustable letter guide up
vertically to letter receiving tray: Simply
press down the recess grip on the letter
guide.
Metering
Move the letter guide upwards.
• Hold the bar in the grip recess and slide
it so that the letter guide outside is
directed to the suitable format marking.
The letter guide is adjusted correctly if the
format marking arrow points to the
exterior of the letter guide.
For large deliveries:
• Adjust bar so that it is flush with the
housing edge.
• Fold letter guide down to letter receiving tray.
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ultimail Operator Manual
5.1.3
Adjust letter guide of the feeder (only feeder)
The letter guide ensures that letters are fed in straight run. You adjust the letter guide
to the envelope format using the bar. The format marks on the letter receiving tray
facilitate the adjustment.
Caution! For adjusting the letter guide, always hold in the recessed grip at
the bar. Never push or pull the adjustable letter guide. The letter guide might
break off.
• Folding the adjustable letter guide up
vertically to letter receiving tray: Simply
press down the recess grip on the letter
guide.
Move the letter guide upwards.
• Hold the bar in the grip recess and slide
it so that the exterior of the letter guide
is directed to the suitable format
marking.
The letter guide is adjusted correctly if the
format marking arrow points to the
exterior of the letter guide.
Metering
For large deliveries:
• Position the extension bracket.
• Position a sample letter.
• Hold the bar in the grip recess and slide
the letter guide so that it fits the letter
format. The sample letter should have
enough clearance between letter guide
face and adjustable letter guide (about
0.1" / 2 to 3 mm).
Extension bracket
5.1.4
Switch on / off seal function (only sealer / feeder)
Sealing:
If the letters are to be sealed:
• Set the switch to the rear position
(seal).
• Check filling level in sealant tank.
• Fill more sealit™ sealing liquid if
required. Read Chapter 14.7 on
page 133.
The envelopes should be suited for sealing by machinery. For details to
envelope specifications, read on page 184.
No sealing:
If you do not want to seal letters or if they
are already sealed:
• Set the switch to the front position
(non-seal).
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ultimail Operator Manual
5.2
Setting the meter imprint
Logo
SMS-text
Postage value
Type of mail
Date
The following settings determine the
meter imprint:
–
–
–
–
–
Postage value
Logo (advertising imprint)
SMS-text
Type of mail endorsement
Date for meter imprint (= current date of
deposit of the mail piece).
You set the meter imprint in the home menu. After switching on and successful completion of the start routine, the display always shows the home menu with current settings for the meter imprint.
– Postage value and type of mail endorsement are default settings saved under
MEMORY 1.
– The date is set to the current day.
– The logo and SMS-text are determined by the currently set account. Each account
is provided with a default setting for the logo (ACCOUNT ADMINISTRATION
menu) and SMS-text.
With the
5.2.1
key you go back to home menu from other menus.
Postage value
• Enter the desired postage value in
cents.
The entered value appears at the bottom
right of the status line.
• Confirm with the postage value key.
(This is the multifunction key at the top
right – directly next to the postage
value display.)
Metering
High postage
The ultimail will warn you if you enter an
amount that is higher than the preset. The
ultimail thus helps to avoid overmetering
and loss of postage. You can change the
limit for the monitoring function in the
SET UP menu (see page 95).
You can also enter the postage in the following way:
• Press the postage value key in the
home menu. (This is the multifunction
key at the top right – directly next to the
postage value display.)
The input window for postage value
appears.
• Enter the desired postage value.
You will see the input value in $ in the
input window.
• Confirm with the
key.
The ultimail closes the input window. The
new postage value is set in the home
menu.
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ultimail Operator Manual
5.2.2
Logo imprint
When metering mail pieces you can also print a logo of your choice on the envelope.
ultimail offers you the following configurations of equipping with advertising imprints:
– ultimail can save up to 9 different logos. All saved advertising imprints are available
to all users. For logo administration, read Chapter 12.
– Logos on a USER card. You can order USER cards with a logo of your choice from
Francotyp-Postalia. This logo is only available to the holder of the USER card and
cannot be loaded into the postage meter.
Select / set logo
• Press the key next to the logo in the
home menu.
The SELECTING LOGO menu offers all
logos available in your ultimail.
• Press the key next to the desired logo.
In the example, this is the logo
COMPANY.
The ultimail goes back to home menu.
The advertising imprint is set.
You can have a look at the advertising
imprints: Press for at least 3 seconds the
key next to the logo in the SELECTING
LOGO menu. A simplified preview image
appears in the display.
Metering
Using the logo from a USER card
• Insert USER card with logo.
• In the home menu, press the key next
to the logo.
The logo on the USER card always
appears in the last position in the
SELECTING LOGO menu.
• Press the key next to the last logo in the
list (ADVERT-01).
Logo on USER card
The ultimail returns to the home menu.
The logo stored on the USER card is set
for metering.
You can also define the logo on the
USER card as the default logo for this
account (see Chapter 10.2.1 on
page 64). In this case the logo on the card
is used for the meter imprint immediately
after the USER card is plugged.
If you know the logos and the associated codes, you can directly set the
advertising imprint in the home menu:
• Type the logo number.
The entered number appears at the
bottom right of the status line.
• Confirm with the key next to the logo.
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ultimail Operator Manual
5.2.3
SMS-text
When metering, you can print a freely editable text message. This text appears on
the very left side of the meter imprint. In case you meter without a logo, the SMS-text
will move to its position.
Caution! If you want to print both, a logo and an SMS-text: Use envelopes of
sufficient length. On smaller envelopes, the text message may be cut off.
• Press the key next to the SMS-text in
the home menu.
The SELECTING SMS TEXT menu
offers all stored SMS-texts.
• Press the key next to the desired SMStext. In the example, this is SPECIAL
OFFER.
The ultimail returns to the home menu.
The SMS-text is set.
You can also directly set the SMS-text in
the home menu: The procedure is
described on page 25 by the example of
the advertising imprint.
Read page 83 on how to enter SMS-texts
or edit available texts.
Metering
5.2.4
Type of mail endorsement
• Press the key next to the type of mail
endorsement in the home menu.
The SELECTING TYPE OF MAIL
ENDORSEMENT menu offers all
available type of mail endorsements.
• Press the key next to the desired type
of mail endorsement. In the example,
this is FIRST CLASS.
The ultimail goes back to home menu.
The type of mail endorsement is set.
You can also directly set the type of mail
endorsement in the home menu. The
procedure is described on page 25 by the
example of the advertising imprint.
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ultimail Operator Manual
5.2.5
Date of meter imprint
The date for the meter imprint is set automatically to the current date by the system
clock. You can set the date forward by up to 30 days. The ultimail does not allow to
set the date backward.
• Press the key next to the date display in
the home menu.
The input window for the date appears.
The date indication of the ultimail consists
of 2 digits each for the month (MM), the
day (DD) and the year (YY).
• Enter new date.
You only have to type the day (DD) for the
date. The ultimail automatically adds the
month and year details.
• Confirm with the
key.
The ultimail closes the input window and
sets the new date in the home menu.
You can also set the date for the meter imprint directly in the home menu:
• Type new date. The entered value
appears at the bottom right of the
status line.
• Confirm with the key next to the date
indication.
Set back to current date:
• Press the
key.
• Confirm with the key next to the date
display.
Metering
5.2.6
Using the memory
The ultimail has 6 short code memories. You can call the saved settings for postage
value and endorsement in the home menu.
• In the home menu, press the key next
to MEMORY.
The SELECTING THE MEMORY menu
offers the selection of all occupied short
code memories. You will see the saved
settings for postage value and type of
mail endorsement.
• Press the key next to the desired
memory.
The ultimail goes back to home menu and
displays the number of the selected
memory.
The postage value and the type of mail
endorsement saved are set.
Memory no. 5:
– Postage value $ 3.06
– Metering without type of mail
endorsement
If no type of mail endorsement is saved in
the memory, the last selected type of mail
endorsement remains set in the home
menu.
No type of mail endorsement saved
For saving, changing or deleting of memories, read Chapter 11 on page 77.
You can also directly set the short code in the home menu.
• Type the memory number in the home
menu.
• Confirm with the key next to MEMORY.
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5.3
Change account
You can only change the account if you work with MASTER card or if all accounts are
released for metering (in account mode: ACCESS CARD REQUIRED: OFF).
If you work with USER card the account for the USER card is set automatically and
cannot be changed.
For account set up and account data evaluation, use account administration in
SET UP menu (see page 61).
How you change the account:
• Press the key next to the account
display in the home menu.
The ultimail opens SELECT ACCOUNT
menu. The created accounts are listed by
account numbers.
If more than 8 accounts are set up, you
can scroll through the accounts list using
MORE / PREVIOUS.
• Press the key next to the desired
account. In the example, this is account
10789 SERVICE.
The ultimail goes back to home menu.
The selected account is set up.
You can also directly set the account in the home menu.
• Type the account number.
The entered number appears at the
bottom right of the status line.
• Confirm with the key next to the
account display.
Metering
5.4
Positioning and metering a letter
You can meter letters up to a thickness of ¼" (6.35 mm). For thicker deliveries you
should meter the empty envelope or use labels. Use envelopes made of inkabsorbent material with as smooth a surface as possible. This gives the best printing
results.
How to position letters at the manual positioner and work with sealer or feeder, read
in Chapters 5.4.1 to 5.4.3.
You can select total pieces prior to metering. This ultimail function will help you
to have the metered deliveries readily stacked by numbers for the dispatch.
Read Chapter 7.3 on page 47.
5.4.1
ultimail with manual positioner
When the display shows the home menu
and the ultimail is in METERING mode
(indication in the status line), you can
position and meter letters.
• Place the letter on the letter receiving
tray so that:
– the side to be printed is face up
(address window is visible)
– the upper edge is flush to the letter
guide face.
• Push the envelope in until the letter
sensor recognizes the envelope and
starts letter transport.
Letter guide face
The ultimail feeds the envelope, prints,
and places the metered envelope in the
catch tray.
You can also start letter transport with the
key.
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5.4.2
ultimail with sealer
When the display shows the home menu
and the ultimail is in METERING mode
(indication in the status line) you can
position and meter letters.
Positioning single mail pieces
Letter guide
face
• Place the letter on the letter receiving
tray at the sealer so that:
– the envelope flap is face down
– the side to be printed is face up
(address window is visible)
– the upper edge is flush to the letter
guide face.
• Push the envelope in until the letter
sensor recognizes the envelope and
starts letter transport.
The sealer feeds the letter, moistens the
flap (if seal function is switched on) and
transfers the letter to the postage meter.
The metered letter is placed in the catch
tray.
You can also start letter transport with the
key.
Metering
Positioning similar mail pieces
Especially when metering large quantities
of similar mail pieces, you can save time
by optimized letter feed.
• Arrange letters so that address areas
are face up.
• Loosen letter stack with the upper edge
on a level base and shake smooth.
• Scale up the letter stack so that the top
letter is the first protruding when
positioned.
• Hold the fanned out letter stack with
your left hand and place it on the letter
receiving tray as shown in the figure.
• Push with your right hand the top letter
in the direction of the arrow. Make sure
that the upper edge is flush to the letter
guide face.
• Once the letter is fed you can follow
with the next letter from the stack.
Press down moistened envelope flaps
To ensure that envelopes are well sealed,
we recommend pressing down the envelope flaps firmly after metering.
• Stroke your hand firmly over the
envelope’s / letter stack’s flap area.
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ultimail Operator Manual
5.4.3
ultimail with feeder
5.4.3.1 Positioning letters in stack
Caution! Observe the following notes for stack processing:
– Only position letters in stack which are to be printed with the same meter
imprint (postage, type of mail endorsement…).
– Position letters of the same format only (max. 14" x 10" / 353 x 250 mm).
– Only position letters of nearly the same thickness ( +– 0.04"/1 mm).
The ultimail processes letters of a thickness up to ¼" (6.35 mm).
– Observe the limits of stack heights.
Prepare letter stack
• Sort out any deliveries which are
unsuited for stack processing.
You feed such mail pieces individually
and manually (see page 36).
Stack height
• Take about as many mail pieces as the
ultimail will be able to process in one
stack. Maximum stack height depends
upon the material.
Type / material of mail pieces
Permissible stack height
Letters
2" (50 mm)
abt. 70 letters, contents: 1 sheet, non
folded
Postcards of a paper weight of at least
67 lb. (250 g/m2)
1.2" (30 mm), abt. 100 cards
Postcards of a paper weight of less
than 67 lb. (250 g/m2)
0.6" (15 mm), abt. 80 cards
Markings at the letter guide face at the feeder indicate stacking height limits for letters
and postcards
.
Metering
• Arrange the letter stack so that all
envelope flaps are face down.
• Align upper edges flush:
Loosen letter stack with the upper edge
on a level base and shake smooth.
Letter upper edges
• Fan the letter stack so that the lower
letter is the first protruding when
inserted in the feeder.
Positioning and metering a letter stack
When the display shows the home menu
and the ultimail is in METERING mode
(indication in the status line) you can
position the letter stack into the feeder.
Letter guide face
• The letter stack should have a clearance of about 0.1" (2 to 3 mm) between
the letter guide face and the adjustable
letter guide. If necessary, slide the letter guide to adjust the clearance. Make
sure that no mail pieces can penetrate
underneath the adjustable letter guide.
• Fan the letters so that the lower letter is
protruding.
• Align the letter stack to the letter guide
face. Place the letters with the flap side
face down on the belt conveyor.
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Letter transport starts automatically. The
feeder separates the letters individually
from the stack, moistens the flap (if seal
function is switched on) and transfers the
letter to the postage meter. The metered
letter is placed in the catch tray.
As soon as the feeder is empty, the
ultimail stops.
Press down moistened envelope flaps
To ensure that envelopes are well sealed,
we recommend pressing down the
envelope flaps firmly after metering.
• Stroke your hand firmly over the
envelope’s / letter stack’s flap area.
5.4.3.2 Positioning single letters
Position mail pieces that are not suited for stack processing, individually and
manually to the feeder.
Letter guide face
• Place the letter on the letter receiving
tray at the sealer so that:
– the envelope flap is face down
– the side to be printed is face up
(address window is visible)
– the upper edge is flush to the letter
guide face.
Metering
5.5
Metering labels
The ultimail uses the ‘Label dispenser’ function to print self-adhesive FP labels.
Caution! Only use original FP labels. We can ensure correct label processing
only when you comply with this.
Do not put in more than the pre-packaged 40 labels.
• Remove labels from the package.
• Remove banderole.
• Insert labels into the lable dispenser
with support material face down. The
paper side to be printed is face up.
• Push in against a slight resistance all
the way to the stop.
• Set the meter imprint as usual.
When the display shows the home menu
and the ultimail is in METERING mode
you can start label printing.
Metering a label
• Press the
key.
The ultimail prints a label.
Metering several identical labels
• Type the number of labels.
• Press the
key.
The ultimail prints the number of labels
you have set.
During metering the status line shows the
number of labels still to be metered.
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6
Rate calculation (optional)
6.1
Scale menu
With the ‘Internal scale’ option, the home menu makes the function SCALES
available.
Calling the scale menu
• In the home menu, press the key to the
left of SCALES.
The ultimail opens the scale menu.
What you should know about the
scale menu …
Postage value
Available postal rates
Weight
– You will see, in the left part of the display, the postal rates available: select
with multifunction keys to the left of the
display.
– You will see the postal rates settings,
the weight and the calculated postage
value in the right-hand part of the
display (display section).
– A postage value appears only if all required postal rates for rate calculation
are selected and the scale has determined a weight exceeding 0 oz.
– If there are more than four choices: go
to next / previous page using MORE /
PREVIOUS.
Display section
– In the scale menu, the multifunction
keys at the right-hand side of the display have no function.
Rate calculation
Default setting
The default setting for rate calculation is:
1ST CLASS LETTER (domestic FirstClass Mail Letter).
To set the scale menu back to default
setting:
• Press the
key in the scale menu.
Exiting the scale menu
• With the
home menu.
key you go back to
When you exit the scale menu, the ultimail saves the current settings.
When you switch off, postal rates are
reset to default setting (1ST CLASS
LETTER).
You will find basic settings and service
functions for the internal scale in the
SET UP menu. Read Chapter 13.12 on
page 104.
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6.2
Setting postal rates for rate calculation
You set the postal rates in a dialogue with the ultimail, i.e. the ultimail requests all the
data required for calculating postage one after the other. You select from the postal
rates offered each using the multifunction keys.
Deleting current setting
• In the scale menu, for about 3 seconds,
press the
key.
The postal rates setting is deleted.
Display section is empty.
or
• Delete, step by step, the postal rates
you have set, with
key.
Selecting postal rates
• Select desired setting with the associated multifunction key. In the example,
this is 1ST CLASS MAIL.
The ultimail shows the selected setting in
the display section.
• Select the next setting. In the example,
this is LETTER.
And so on …
Rate calculation
Additional service
If you wish to use special services of the
United States Postal Service (such as
Registered Mail, Return Receipt):
• Select the desired additional service.
In the example, this is CERTIFIED
MAIL.
You can select several additional
services for one delivery. The ultimail
does not allow illegal combinations.
Insured Mail, Registered Mail, C.O.D.:
Insured Mail, Registered Mail, C.O.D. require the input of the value of the delivery.
Once the mail piece sits on the weighing
platform (indicated weight > 0 oz.), the
ultimail opens a window for the value.
• Enter the value in $.
• Confirm with
Value of the delivery
key.
You will see the value of the delivery you
have set below the relevant additional
service (left-hand side of display).
The United States Postal Service offers
some extra services only when combined
with other services. For example, Return
Receipt and Signature Confirmation can
only be used for First-Class Mail when
combined with Registered, C.O.D., or
Insured.
Deselect an additional service
• Press once again the associated multifunction key.
The additional service is cleared in the
display section.
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ultimail Operator Manual
Nonmachinable surcharge
For First-Class Mail Letters that do not
comply with the specified mail characteristics, you have to select “nonmachinable
surcharge” from the list of additional services.
• Select NONMACH. SURCHARGE with
the associated multifunction key.
Entering destination ZIP code
For some types of mail (such as First
Class mail with a weight exceeding 1 lb.,
Package service Inter BMP), it is necessary to enter the destination ZIP code.
The ultimail opens an input window for
the ZIP code.
• Enter the first three digits of the
destination ZIP code.
• Confirm with
key.
The ZIP code set and the assigned zone
appear in the display section.
Entering country code
For all mail being sent abroad, it is
necessary to enter a three-digit country
code. The ultimail opens an input window
for the country code.
• Enter three-digit country code of destination country.
• Confirm with
key.
The name of the destination country set
appears in the display section.
Rate calculation
6.3
Weighing, determining postage, metering
Caution! The integrated scale is designed for a maximum weight of
10 lb. (5 kg).
While you use the ‘Rate calculation’ function the monitoring function ‘High postage’
is switched off.
• In the home menu: Set your advertising
imprint (logo), additional text, and, if
required, a type of mail endorsement.
• Call the scale menu.
• Place the mail piece on the weighing
platform.
• Set the postal rates.
The ultimail determines the weight and
calculates the postage value.
The postage value is set for the meter
imprint.
In the status line, the ultimail displays
readiness for metering.
If you have switched on automatic endorsement, the ultimail will also set an appropriate type of mail endorsement.
• Remove the mail piece from the weighing platform and position as usual.
You can also meter labels with the displayed postage value.
How to switch on / off automatic setting of
endorsement is shown on page 106.
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ultimail Operator Manual
6.4
Saving postal rates and calling them from memory
You can save frequently used postal rates on numeric keys 1 through 9 and call them
by pushbutton operation.
Saving postal rates
• Set the desired postal rates.
• Press, for at least 3 seconds, the
numeric key to which you wish to save
the postal rate (
to
).
• The ultimail shortly overlays the message “Entry saved”. The displayed rate
setting is saved on the selected
numeric key.
Deleting / reassigning the memory
You can overwrite the saved rate settings
at any time with some new assignment.
Calling saved postal rates
• In the scale menu briefly press the key
to which you have saved the desired
postal rate setting.
The
key has been set at factory to
default setting 1ST CLASS MAIL /
LETTER. You cannot change default
settings.
Special functions
7
Special functions
7.1
Postage correction
You can correct faulty meter imprints on an already metered letter. The correction
print must always be printed on the non-address-side of the mail piece.
If you have metered a postage value which is too low, print a correction with the missing amount on the non-address-side of the mail piece.
Print postage correction
SET UP
MODE SETTING
CORRECTION
• Call SET UP menu with
key.
• Select MODE SETTING
CORRECTION.
The ultimail sets the correction imprint
and goes back to home menu.
The CORRECTION mode is set.
• Enter the amount to be imprinted on the
mail piece in addition to the postage
value already metered.
• Confirm with the key for postage value.
• Position the mail piece the
non-address-side face up.
The ultimail prints the correction imprint.
End mode “Correction”
• Press the
key for about 3 seconds.
The ultimail goes back to METERING
mode.
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7.2
Redate
If the meter imprint shows an incorrect date, you can print a correction with the correct
date on the non-address-side of the mail piece already metered.
Print redate
• Call SET UP menu with
SET UP
MODE SETTING
• Select MODE SETTING
key.
REDATE.
The ultimail sets the correction imprint
and goes back to home menu. The
REDATE mode is set.
REDATE
• Enter new date.
• Confirm with the key next to the date
indication.
• Position the mail piece the
non-address-side face up.
The ultimail prints the redate imprint.
End mode “Redate”
• Press the
key for about 3 seconds.
The ultimail goes back to METERING
mode.
Special functions
7.3
Working with pre-select counter
You can use the pre-select counter function to meter a preset number of letters.
This function is especially useful for stack processing with feeder.
– The ultimail will stop once the total number of letters is finished.
– You can start again with
key and meter the next stack.
• Call SET UP menu with
SET UP
key.
• Select MODE SETTING.
• Type the desired number.
MODE SETTING
The entered amount appears at the righthand side of the status line.
• Confirm with key next to PRE-SELECT
COUNTER.
• Go back to home menu with
key.
In the home menu, you will see the
number of mail pieces to be metered.
Current setting:
0 = pre-select counter OFF
During the metering process, the status
line will always show the current number
of mail pieces still to be metered. Once
the number set is metered, the display
jumps back to the preset number defined
in the pre-select counter.
Desired piece number (new)
When the machine is switched off, the
pre-select counter is reset to default
value “0”, that means that the pre-select
counter function is switched off.
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Selecting total pieces in the home
menu
You can also select total pieces directly in
the home menu. The pre-select counter
in the SET UP menu remains unchanged.
• Type the desired number.
The entered number appears at the
bottom right of the status line.
• Press
key.
• Position the mail pieces as usual.
Number of mail pieces
still to be metered
7.4
During metering, you will see the number
of mail pieces still to be metered in the
status line.
Using the ultimail as incoming mail stamp
For registering your incoming mail (up to a thickness of ¼"/6.35mm), you can use the
ultimail as incoming mail stamping machine. For this function, use the INCOMING
STAMP mode. The ultimail will print ‘Received on: …’ together with the date
displayed. All users can use this function, even without access card.
Setting incoming mail stamp function
• Call SET UP menu with
SET UP
MODE SETTING
INCOMING STAMP
key.
• Select MODE SETTING
INCOMING STAMP.
The ultimail sets the incoming mail stamp
and goes back to home menu. The home
menu only shows the date set and, if
required, the account (if an access card is
plugged in).
Special functions
Change date
If necessary, you can change the date in
the same way as for the meter imprint
(see page 28).
Print “Received on: …”
• Feed incoming mail in single pieces
and manually. Place the side to be
printed face upwards!
The ultimail prints the incoming mail
stamp and ejects the mail to the righthand side.
End “Incoming stamp” mode
• Press the
key for about 3 seconds.
The ultimail goes back to METERING
mode.
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7.5
Only seal letters (optional)
You can seal letters with the feeder or the sealer without metering them.
Switch on sealer
• Place the ‘seal envelope’ switch to the
rear into seal position.
The envelopes must be suited for mechanical sealing (see page 184). Make
sure that the quality of the envelopes
used is a high one.
Setting “Only transporting” mode
SET UP
MODE SETTING
ONLY TRANSPORT, NO PRINTING
• Open the SET UP menu with
key.
• Select MODE SETTING
ONLY
TRANSPORT, NO PRINTING.
The ultimail goes back to home menu.
The home menu does not show any
meter imprint settings now.
In the status line, you will see
MODE: ONLY TRANSPORTING.
• Position the letters, as usual, at the
sealer or feeder.
Press down moistened envelope flaps
To ensure that envelopes are well sealed,
we recommend pressing down the envelope flaps firmly after metering.
Special functions
7.6
Differential weighing (optional)
The differential weighing function enables you to conveniently meter large amounts
of similar mailpieces. You simply place a stack of mailpieces on the weighing
platform, then remove them one by one for metering. The ultimail constantly checks
for changes in weight and sets the postage value for each letter accordingly.
For enabling the differential weighing function you need an authorization code.
Please contact your FP-Partner. Read Chapter 13.20 on page 116.
Setting the differential weighing mode
SET UP
SYSTEM SETTINGS
• Press the
menu.
key to open the SET UP
• SYSTEM SETTINGS
SELECT
INTEGRATED SCALES .
INTEGRATED SCALES
• Press key next to DIFFERENTIAL
WEIGH. The setting changes between
ON and OFF.
The differential weighing mode is set and
remains effective until it is changed again
– even if the machine is switched off.
In the scale menu, the status line shows
the mode METERING AND DIFF.
WEIGHING.
Differential weighing is active
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Using the differential weighing mode
Caution! The integrated scale is designed for a max. weight of 10 lb. (5 kg).
Never place more than 10 lb. (5 kg) on
the weighing platform.
• Call the scale menu.
• Set the postal rates (see Chapter 6.2).
• Place the letter stack or a box with
letters on the weighing platform.
No weight and postage value are
displayed.
• Remove one letter from the stack or
from the box.
The ultimail determines the change in
weight and calculates the postage value.
• Position the letter as usual.
• Handle the remaining mailpieces in the
same way.
Special functions
When you empty the weighing platform
the ultimail asks you if the set weight is to
be used.
• Acknowledge with YES to meter the
last letter of the stack
or
• Press NO to discard the displayed
weight (e. g. because you removed the
empty box last). The ultimail does not
determine a postage value. Processing
of the letter stack is completed.
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7.7
Using an external postage scale
The ultimail is equipped as a standard feature with a 9-pin interface. You can connect
to this interface an existing postage scale made by Francotyp-Postalia (e. g. a flexiscale). The FP postage scale determines the weight and calculates the postage
value. The postal data (postage and, if necessary, the type of mail endorsement) are
automatically transmitted to the ultimail and set in the home menu.
7.7.1
Connecting an external postage scale
For connecting an external postage scale to the ultimail, you need a special interface
cable. You will be furnished an interface cable on order from Francotyp-Postalia.
Caution! Never use such interface cables as were received by you for connecting the postage scale to other postage meters (e. g. T-1000, jetmail™).
Caution! Read the Operator’s Manual of your FP Postage scale before connecting the scale to ultimail. Obtain information on how to connect the postage meter to the FP postage scale and how to set the scale for operation with
the postage meter.
• Switch off the ultimail metering system.
OFF
• Switch off the FP postage scale.
Power switch
(back of the
machine)
• Plug the interface cable you obtained
from Francotyp-Postalia in the
9-pin interface marked by the
sign
and tighten screws. The interface is
located on the back of the machine.
Special functions
• Connect the interface cable to the
FP postage scale.
• Switch on the ultimail.
• Switch on the FP postage scale.
• Set up the FP postage scale for operation on ultimail. Pay special attention to
the setting in respect of the automatic
endorsements selection.
7.7.2
Determining postage and metering
Caution! Also read the Operator’s Manual of your FP postage scale. Obtain
information particularly, on the safe handling of the FP postage scale.
• Switch on the ultimail and wait for the
start routine to finish.
ultimail has to be ready for metering:
– display shows the home menu
– mode: METERING
– status: Machine ready.
• Only thereafter, shall the FP postage
scale be switched on.
• Determine the postage value with the
FP postage scale.
The postal data (postage and, if necessary, the type of mail endorsement) are
automatically transmitted to the ultimail
and set in the home menu.
• Check further settings for meter imprint
on ultimail and adjust if necessary (logo
print, SMS-text).
• Meter the mailpieces with ultimail.
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Postage register
8
Postage register
The ultimail saves important parameters and postage used information in registers.
You can have the register states displayed and printed on an empty envelope or a
label.
• Press
key.
You will see the current register states:
R1 – DESCENDING
Postage available in $.
R2 – ASCENDING
Total value of all meter imprints
performed (in $).
R3 – CONTROL TOTAL
Sum of all loaded values (total) in $.
R4 – TOTAL PIECES
Number of meter imprints performed
(including zero imprints).
Print register
• Position an empty envelope or a card.
• Start the printing process with
key.
or
• Print the information on labels using the
key.
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9
Loading postage – TELESET
TELESET is the loading of the desired postage credit via modem. The modem is built
into the ultimail. To load postage a connection is made to the TELESET data center
with the ultimail and the desired amount is loaded. Accounting is as per your contract
with the United States Postal Service.
Make sure that the ultimail is connected to the phone line and that all selection
parameters for the modem are correctly set (see Chapter 13.15 on page 111).
In future rate tables will be loaded automatically from the data center during
TELESET. Until this feature is implemented new rate tables have to be loaded into
the ultimail via chip card.
Permissible amounts which may be loaded:
Amounts in steps of $ 10 up to a maximum of $ 99.000 are permissible.
The maximum amount which may be loaded is dependent on the postage credit still
available at your ultimail. When topping up, you must not exceed the upper postage
credit limit of $ 99,999.99.
Loading postage
• Open the TELESET menu with the
key.
• Select TELESET MODEM to start the
TELESET procedure.
Now simply follow the instructions in the
display.
• Maintain the indicated loading amount
or overwrite with a new amount.
Acknowledge with CONTINUE.
After a security prompt the ultimail establishes a connection with the TELESET
data center. Messages in the display will
inform you about the status (connection
establishment, data transfer…).
Please note: If you have entered a new
reset amount, you will be asked to confirm the process again within 30 seconds.
Loading postage – TELESET
At the end of the remote setting, the
ultimail will show the new descending.
• Press CONTINUE to end the TELESET
process.
Display / print booking report
In the SELECT TELESET menu you can
display a booking report for the last load
procedure and print it on an envelope or
label.
SELECT TELESET
• Open the TELESET menu with the
key.
• Select BOOKING REPORT…
BOOKING REPORT…
The ultimail will display information to the
last load procedure.
Print report
• Position an empty envelope.
• With the
key print the last booking
report on the empty envelope.
or
• With the
key print the booking
report on a label.
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Account administration
10
Account administration
You can use the account administration to register and evaluate postage used
separately for each account. Accounts may be sections / departments of an
enterprise or single companies of shared offices.
You can save, for each account, a standard setting for the logo and the SMS-text,
limit the postage available (set a budget), and define authorizations connected with
the MASTER card / USER card function.
The ultimail 65 is rated for 50 accounts in serial equipment. You can at any time
extend the account function to 100 accounts without problems, even at a later time.
Consult your FP partner and read Chapter 13.19 on page 115.
The ultimail 95 has a standard administration of up to 100 accounts. It can be
extended to 150 accounts.
For the maximum number of available accounts and number of accounts in use, see
SET UP menu
SYSTEM INFORMATION.
How to set up accounts for metering, read in Chapter 5.3 on page 30.
10.1
Set up a new account
• Call SET UP menu with the
key.
SET UP
• Select ACCOUNT ADMINISTRATION
SET UP NEW ACCOUNT.
ACCOUNT ADMINISTRATION
Now simply follow the instructions in the
display. You are prompted by the ultimail
to enter, one after the other, all required
information (see also page 62):
– account number
– account name
– standard logo
– standard SMS-text
– TELESET access
– define type of budget and limits.
SET UP NEW ACCOUNT
If all information is completely entered,
the ultimail signals “You have successfully set up the account…”.
• Confirm the message with
.
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Possible settings and their meaning:
Account number
from 2 to 99999
Account 1 is permanently assigned
to MASTER card (MASTER
account).
Account name
letters, special
characters and digits
maximum 19 characters
Please find more information to text
input on pages 84 to 87.
Standard logo
NO STANDARD LOGO
When you set up the account for
metering, the last selected logo will
remain set in the home menu.
WITHOUT LOGO
The selected logo is automatically
set to the account during the
change.
all available logos
Standard SMS-text NO STANDARD
SMS-TEXT
WITHOUT SMS-TEXT
all available SMS-texts
TELESET access
When you set up the account for
metering, the last selected SMS-text
will remain set in the home menu.
The selected SMS-text is
automatically set to the account
during the change.
ON
TELESET is released.
The account user is authorized to
load postage.
OFF
TELESET function is blocked.
Account administration
Possible settings and their meaning:
Budget
UNLIMITED
The total postage of the ultimail is
available.
RESTRICTED
Account is supplied with a certain
credit (= current limit).
When the credit is used up, the ultimail blocks the account until a new
credit is assigned (see
Chapter 10.2.3 on page 67).
MONTHLY
The account is provided with a
monthly credit (= monthly limit).
In addition, you define the current
credit for the account (current limit).
On every change of the month, the
ultimail sets the credit (current limit)
back to the monthly limit. You can
change the current limit at any time,
independently from that.
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10.2
Change settings for existing accounts
10.2.1 Change standard setting for the logo and the SMS-text
• Call SET UP menu with the
SET UP
key.
• Select ACCOUNT ADMINISTRATION
ACCT EDIT.
ACCOUNT ADMINISTRATION
ACCT EDIT
Account number
The EDIT ACCOUNTS… menu appears.
You can see the account number in the
head line.
Now you can change the standard logo
and SMS-text settings for the account
displayed.
Define a standard SMS-text
• Press the key next to the current
SMS-text.
The SPECIFY STANDARD SMS-TEXT
menu appears.
Setting standard SMS-text
Setting standard logo
• Select the desired SMS-text with the
associated key.
From now on, this SMS-text is the new
default setting for this account. The
ultimail goes back to the EDIT ACCOUNT
menu.
Account administration
Define a standard logo
• Press the key next to the current logo.
The SPECIFY STANDARD LOGO menu
appears.
• Select the desired logo with the
associated key.
From now on, this logo is the new default
setting for this account. The ultimail goes
back to EDIT ACCOUNTS menu.
You will find information on the meaning
of possible settings for the logo and the
SMS-text on page 62.
Defining a logo on the USER card as
default logo
• Plug USER card with logo.
• Call SET UP menu with the
key.
• Select ACCOUNT ADMINISTRATION
ACCT EDIT.
• Press the key next to the current logo.
The logo on the USER card always
appears in the last position in the
SELECTING LOGO menu.
Logo on USER card
• Press the key next to the last logo in the
list (ADVERT-01).
From now on the logo stored on the
USER card is the default setting for this
account. When the USER card is
plugged, the logo on the card is used for
the meter imprint.
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Other account
Selecting another account
If you wish to change settings of another
account:
• Open the menu for selecting accounts
with SELECT ANOTHER ACCOUNT.
• Select the account the settings of which
you want to change.
The ultimail goes back to EDIT
ACCOUNT… menu. Now you can
change the standard logo and the
standard SMS-text for this account.
You can also select an account in the following way:
• Type the account number.
• Confirm with SELECT ANOTHER
ACCOUNT.
10.2.2 Release / block TELESET access
• Call SET UP menu with the
key.
SET UP
• Select ACCOUNT ADMINISTRATION
ACCT EDIT.
ACCOUNT ADMINISTRATION
The EDIT ACCOUNTS… menu appears.
You can see the account number in the
head line.
ACCT EDIT
If you wish to change the TELESET
access for other accounts select the
desired account using the SELECT
ANOTHER ACCOUNT function.
Account administration
Account number
Release / block TELESET
In the EDIT ACCOUNTS… menu:
• Press the key next to TELESET
ACCESS until the desired setting is
displayed.
ON = release
OFF = block.
From that moment, the displayed setting
for TELESET access is activated.
Block / release
TELESET access
10.2.3 Changing budgets and assigning credits
More information on the meaning of budget settings can be found on page 63.
• Call SET UP menu with the
SET UP
key.
• Select ACCOUNT ADMINISTRATION
ACCT EDIT
FURTHER
FUNCTIONS.
ACCOUNT ADMINISTRATION
ACCT EDIT
FURTHER FUNCTIONS
The FURTHER FUNCTIONS
ACCOUNT… menu appears.
In the head line, you can see the account
number.
If you wish to change the budget settings
for other accounts select the desired
account using the SELECT ANOTHER
ACCOUNT function.
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Account number
Setting budget type
In the FURTHER FUNCTIONS
ACCOUNT… menu:
• Press the key next to BUDGET TYPE
until the desired setting UNLIMITED,
RESTRICTED or MONTHLY is
displayed.
The budget type set will determine which
additional functions for credit setting
(limits) appear.
Setting the current credit
In the FURTHER FUNCTIONS
ACCOUNT… menu:
• Type the amount for credit which you
want to make available for the account.
• Set the new credit using the key next to
CURRENT LIMIT.
The displayed current limit is available to
this account for metering.
Specify the monthly credit
In the FURTHER FUNCTIONS
ACCOUNT… menu:
• Type the amount for credit which you
want to make available to the account
each month.
• Specify the credit using the key next to
MONTHLY LIMIT.
On every change of the month, the ultimail sets the current limit automatically to
the specified monthly limit. You can
directly change the current limit at any
time, independently from that.
Account administration
10.2.4 Change name
• Call SET UP menu with the
SET UP
key.
• Select ACCOUNT ADMINISTRATION
ACCT EDIT
FURTHER
FUNCTIONS
EDIT NAME.
ACCOUNT ADMINISTRATION
The ultimail opens the menu for changing
the account name.
ACCT EDIT
FURTHER FUNCTIONS
If you wish to change the name of another
account select the desired account with
the SELECT ANOTHER ACCOUNT
function.
EDIT NAME
In the EDIT NAME menu:
• Change the name of the account.
• Register the new name with
CONTINUE.
The new account name is saved.
How to enter text, read on pages 84 to 87.
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10.3
Generate / block USER card(s) for an account
When you generate a USER card you permanently assign an account to it. To allow
several users the access to an account, you can program for one account several
identical USER cards.
Each user has, with his USER card, only access to his account, including all authorizations and budget specifications set to it.
To protect the ultimail, in case of USER card loss, for instance, from unauthorized
metering, you can disable the assignment between account and USER card(s).
• Call SET UP menu with the
SET UP
key.
• Select ACCOUNT ADMINISTRATION
ACCT EDIT
ASSIGN /
REMOVE USERCARD.
ACCOUNT ADMINISTRATION
ACCT EDIT
ASSIGN / REMOVE USERCARD
The ASSIGN / REMOVE USERCARD
menu appears.
In the head line, you can see the account
number.
If you wish to generate / block a USER
card for another account select the
desired account with the SELECT
ANOTHER ACCOUNT function.
Assign USER card to an account
In the ASSIGN/REMOVE USERCARD
menu:
• Press the key next to ASSIGN
USERCARD.
Now simply follow the instructions in the
display:
• Remove MASTER card.
• Plug in a USER card.
The ultimail programs the USER card for
the displayed account and signals when
the procedure is successfully completed.
Account administration
• Remove USER card.
The USER card is valid for the assigned
account.
• To generate further USER cards or for
any other settings in the account
administration, plug the MASTER card
in again.
You can rewrite USER cards which are
no longer needed or invalid by another
account assignment.
Block USER card(s)
In the ASSIGN / REMOVE USERCARD
menu:
• Press the key next to CANCEL
ASSIGNMENT.
The assignment account - USER card(s)
is canceled without further prompt.
• Confirm the final message “The link...
has been deleted” with
.
All USER card(s) assigned to this
account are invalid now.
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10.4
Switch on / off “access card required?”
Caution! Mode ACCESS CARD REQUIRED: OFF. This setting cancels
access restrictions to accounts. Every ultimail user can meter on all accounts
and call all account data.
• Call SET UP menu with the
key.
SET UP
• Select ACCOUNT ADMINISTRATION.
ACCOUNT ADMINISTRATION
• Press the key next to MODE: ACCESS
CARD REQUIRED.
The setting switches over between ON
and OFF.
MODE: ACCESS CARD REQUIRED
The displayed setting is active.
Possible settings and their meaning:
ON
OFF
Metering is possible only with a valid
access card (MASTER / USER card).
No access restrictions for metering.
Metering is possible without access card
on all accounts.
Account administration
10.5
Display and print account information
The ultimail displays the current settings for individual accounts and ascending
information in various overviews. For more information to the overview contents, read
page 74.
• Call SET UP menu with the
SET UP
ACCOUNT ADMINISTRATION
key.
• Select ACCOUNT ADMINISTRATION.
Account information…
In the ACCOUNT ADMINISTRATION
menu:
• Select ACCOUNT/S DISPLAY.
The ultimail displays a menu with
information to the related account. You
can use the arrow keys to scroll.
To display information about another
account:
• Select the desired account with the
SELECT ANOTHER ACCT function.
To display information about all accounts:
• Select DISPLAY ALL ACCOUNTS.
The ultimail displays a list with
information on all accounts. You can use
the arrow keys to scroll.
Type of mail list
In the ACCOUNT ADMINISTRATION
menu:
• Select DISP. TYPE OF MAIL STATS.
(ALL ACCT).
The ultimail displays the evaluation of the
imprints of type of mail endorsements.
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Overview of account information:
Information about the
account…
Display of data for one account:
– Current settings (standard logo, standard SMStext, budget type and limits, TELESET access)
– Remaining postage
– Postage used (postage costs used by the account
since the last zero reset)
– Total pieces (number of meter imprints by the
account since the last zero reset)
Information on
all accounts
List of all accounts (listed by numbers)
Type of mail list
Evaluation of endorsements across all accounts,
display of:
Display of:
– Account number
– Account name
– Postage used (postage costs of individual accounts
since the last zero reset)
– Piece (number of meter imprints by individual
accounts since the last zero reset)
– Postage used for meter imprints with endorsement,
specified as per types of mail
– Number of meter imprints with endorsement,
specified as per types of mail
– Total postage used and total pieces of all imprints
The ultimail can print all account information:
– Position empty envelope or card and start the print with the
If necessary, position further envelopes / cards.
– Print the information on labels using the
key.
key.
With the InfoPrint software tool from Francotyp-Postalia you can administrate
and evaluate account information comfortably on the PC.
For further information refer to page 117.
Account administration
10.6
Set account counter to zero
10.6.1 Set one account to zero
• Call SET UP menu with the
key.
SET UP
• Select ACCOUNT ADMINISTRATION
ACCT EDIT.
ACCOUNT ADMINISTRATION
The EDIT ACCOUNTS… menu appears.
You can see the account number in the
head line.
ACCT EDIT
In order to reset another account to zero:
SET ACCOUNT TO ZERO
• Select the desired account with the
SELECT ANOTHER ACCOUNT
function.
• Press the key next to SET ACCOUNT
TO ZERO.
• Follow the instructions in the display.
10.6.2 Set all accounts to zero
• Call SET UP menu with the
SET UP
key.
• Select ACCOUNT ADMINISTRATION
DELETE / ZERO ALL ACCT
SET
ACCOUNTS TO ZERO.
ACCOUNT ADMINISTRATION
• Follow the instructions in the display.
DELETE / ZERO ALL ACCT
SET ACCOUNTS TO ZERO
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10.7
Delete accounts
10.7.1 Delete one account
• Call SET UP menu with the
SET UP
key.
• Select ACCOUNT ADMINISTRATION
ACCT EDIT
FURTHER
FUNCTIONS.
ACCOUNT ADMINISTRATION
ACCT EDIT
The FURTHER FUNCTIONS… menu
appears. You can see the account
number in the head line.
To delete another account:
FURTHER FUNCTIONS
DELETE ACCT
• Select the desired account with the
SELECT ANOTHER ACCOUNT
function.
• Press the key next to DELETE ACCT.
• Follow the instructions in the display.
10.7.2 Delete all accounts
• Call SET UP menu with the
SET UP
key.
• Select ACCOUNT ADMINISTRATION
DELETE / ZERO ALL ACCT
DELETE ACCOUNTS.
ACCOUNT ADMINISTRATION
• Follow the instructions in the display.
DELETE / ZERO ALL ACCT
DELETE ACCOUNTS
Use this function to delete all accounts
set in the ultimail, except the Master
account (account 1).
Short code memories
11
Short code memories
The ultimail has 6 short code memories. In each of the memories, you can store a
postage value with a suitable type of mail endorsement. You can directly call the
saved settings from the home menu.
11.1
Saving settings
• Call SET UP menu with the
key.
SET UP
• Select EDIT MEMORY.
EDIT MEMORY
• Press the key next to the memory
under which you wish to save the
settings.
The EDIT MEMORY menu appears.
• Select SAVE COMPLETE MEMORY or
SAVE MEMORY WITH AMOUNT.
Save only postage
value
Save postage value
and type of mail
Possible settings and their meaning:
SAVE COMPLETE MEMORY
The ultimail saves postage value and
type of mail endorsement.
When calling the memory, the ultimail
will set both the saved postage value
and the type of mail.
SAVE MEMORY WITH AMOUNT
The ultimail saves the postage value
only.
When calling the memory, the ultimail
will set the saved postage value. The
currently activated type of mail
endorsement remains unchanged.
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The ultimail opens the menu for setting
the memory values.
• Set the postage and type of mail to be
saved as usual.
• Continue with SAVE to save the
displayed settings.
The ultimail eventually displays the saved
settings.
Setting the
postage value
• End the saving procedure to the
memories with CONTINUE.
Type of mail endorsement
to select
Notes to “Memory 1”
– The settings which you save as
memory 1, will be the default settings
for postage and type of mail
endorsement.
– Memory 1 can only be saved in the
complete form (postage and type of
mail).
Memories that are already occupied can
simply be overwritten with new data.
Short code memories
11.2
Display and print saved settings
• Call SET UP menu with the
SET UP
key.
• Select EDIT MEMORY.
EDIT MEMORY
You will see current data contents of all
short code memories.
Print list of short codes
• Position an empty envelope or a card.
• Start the printing process with the
key.
or
Memory 2 = not occupied
• Print the memory list on a label using
the
key.
The ultimail needs some time for print
image creation. Letter transport is not
started before that. The ultimail prints the
memory list.
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11.3
Delete memories
• Call SET UP menu with the
key.
SET UP
• Select EDIT MEMORY.
EDIT MEMORY
• Press the key next to the memory
number that you wish to delete.
The EDIT MEMORY menu appears.
• Press the key next to DELETE
MEMORY.
If you wish to delete the selected memory
now:
• Confirm the security prompt with YES.
The memory concerned is deleted.
For deleting
selected memory
You cannot delete memory 1 since the
ultimail must have access to the postage
and type of mail saved here as default
settings.
Print image data administration
12
Print image data administration
The ultimail offers a large number of efficient functions to manage individual print
image components. This includes plain text input for logos, graphic preview, logo and
SMS-text (freely editable) printing and the possibility to print lists.
You can load logos and type of mail endorsements from card.
The following chapters present the functions in detail.
12.1
Logo display and printing
You can see the logos saved in the ultimail in the display and print these.
• Call SET UP menu with the
SET UP
EDIT PRINT IMAGE/SMS TEXT
LOGO DISPLAY/PRINT
key.
• Select EDIT PRINT IMAGE/SMS TEXT
LOGO DISPLAY/PRINT.
You will see an overview of the saved
logos.
• Press the key next to the desired logo.
The display will show a simplified graphic
version of the logo. The head line will
show memory number and logo name.
• With
or
process.
start the printing
or
• with
back to overview.
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12.2
Change the logo names
Each logo has a name under which the motif is saved in the ultimail. You can change
these names according to your requests.
• Call SET UP menu with the
SET UP
EDIT PRINT IMAGE/SMS TEXT
LOGO NAME EDIT
key.
• Select EDIT PRINT IMAGE/SMS TEXT
LOGO NAME EDIT.
• Among the overview of saved logos,
choose the logo name of which you
wish to change.
Note: The name for a logo on the
USER card cannot be changed.
The ultimail opens a menu for editing the
name.
• Change the name for the logo as
desired.
Read more about text input function on
the ultimail on page 84.
• Save the name with CONTINUE and
confirm once again.
Read more about text input function on
the ultimail on page 84.
Print image data administration
12.3
Loading print image data from card
You can easily load print image data (e.g. logos, type of mail endorsements) from
cards. Order the card with the desired print images from Francotyp-Postalia.
• Call SET UP menu with the
SET UP
EDIT PRINT IMAGE/SMS TEXT
LOAD
key.
• Select EDIT PRINT IMAGE/SMS TEXT
LOAD.
• Keep card(s) with data ready for
loading.
• Follow the instructions in the display.
The ultimail will guide you step by step
through the loading process.
Displays and security prompts will protect
you against inadvertent loading and
rewriting of data. Carefully read all
information in the display.
12.4
Enter / change / save SMS-texts
ultimail can save up to six text messages (SMS-texts). You may set the saved SMStexts for the meter imprint in the home menu.
• Go to the SET UP using the
key.
SET UP
• Select EDIT PRINT IMAGE/SMS TEXT
EDIT SMS TEXT.
EDIT PRINT IMAGE/SMS TEXT
The numbers of the SMS-texts and the
saved texts are displayed in an overview.
EDIT SMS TEXT
• Select the SMS-text you want to enter
or change.
The display will show the menu where
you can enter and change SMS-texts.
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Number of SMS-text
Enter and save texts
ultimail is capable of printing 5-line
SMS-texts with up to 20 characters per
line.
New text
A cursor _ marks the position for imput.
• Press the numeric key for the desired
character as many times in rapid
succession as necessary to display the
desired character.
After a short time, the cursor jumps one
place to the right. Now you can enter the
next character.
• Enter all further characters for the
desired text in the same manner.
Cursor
Abort text input –
stored text remains unchanged
• Save the text with CONTINUE.
Save new text
The ultimail updates the data and shows
a prompt.
• Confirm the prompt with CONTINUE.
Key assignment for text input
Characters
are entered with the numeric keys
to
.
The assignment is printed to the housing
beneath the key.
Punctuation and special characters
.1,?!-&’
are entered with the
key.
Blanks
are inserted with the
key.
Line breaks
To force a line break, you have to fill the
line with blanks, if necessary, until the
cursor jumps to the next line.
Print image data administration
Change / correct texts
• Use the functions CURSOR LEFT and
CURSOR RIGHT to place the cursor to
the corresponding place in the text.
• Overwrite the marked character with
the desired new character.
Deleting characters
• You can delete characters with the
key. Every key actuation deletes the
character that is currently marked by
the cursor.
Text input is described in detail on the
following pages.
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Example
You wish to save the following SMS-text:
VACATION
1.-28.10.
Text field
While entering a new SMS-text, the text
field is empty and the cursor stands at the
first position of the first line.
How to enter the text:
Cursor
Press
3 times (=V).
Press
once (=A).
Press
3 times (=C).
Press
once (=A).
Press
once (=T).
Press
3 times (=I).
Press
3 times (=O).
Press
twice (=N).
To change to the next line, fill-in the first
line with 12 blank characters:
Press
once (=blank).
When the cursor has jumped one place
to the right: Enter the next blank.
Repeat until the cursor jumps to the
next line.
Print image data administration
The cursor will now stand at the
beginning of the second line.
Text field
with new text
Press
twice (1).
Press
once (.).
Press
6 times (-).
Press
4 times (2).
Press
4 times (8).
Press
once (.).
Press
twice (1).
Press
twice (0).
Press
once (.).
The text field displays the text exactly as
it will be subsequently printed during
metering.
• Press CONTINUE to save the text.
A message display informs on the update
of the saved data.
• Confirm the prompt with CONTINUE.
The new SMS-text is saved and can be
set for metering immediately.
We recommend doing a trial run with
postage value “0.00” (zero imprint) to
check the new SMS-text.
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12.5
Delete print image data
You can delete print image data which are no longer required (logos, SMS-texts,
types of mail). Therefore you gain memory space, for new logos, for instance.
• Call SET UP menu with the
SET UP
key.
• Select EDIT PRINT IMAGE/SMS TEXT
DELETE.
EDIT PRINT IMAGE/SMS TEXT
DELETE
• Press the key next to the print image
data which you wish to delete.
An overview of all saved print image data
appears.
• Press the key next to the print image to
be deleted.
If you wish to delete the data now
selected:
• Confirm the security prompt with
CONTINUE.
The ultimail deletes the data. A message
will inform you about the end of the
deleting process.
• Confirm the message with CONTINUE.
A USER card allows you to delete SMStexts only. The menu for selecting the
SMS-text will open immediately.
System settings
13
System settings
13.1
Setting the operating mode
You can operate the ultimail in different operating modes. You will find information on
the meaning of possible settings for the operating mode on page 90.
• Call SET UP menu with the
SET UP
key.
• Select MODE SETTING.
MODE SETTING
In the status line, you can see the current
setting. How to change the mode:
• Press the key next to the desired mode.
The ultimail sets the selected mode and
goes back to home menu. In the status
line, you can see the mode set.
All functions not supporting this mode are
switched off.
Current setting
The set mode is active and is maintained
until the ultimail is switched off or until
another mode is selected.
How to set the ultimail back to
METERING mode:
• Press for about 3 seconds the
key.
For an overview of the possible settings
see next page.
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Possible settings and their meaning:
METER (FRANK) ITEMS
PRINT LOGO ONLY
The ultimail prints the complete meter
imprint. Mode: METERING
(default setting after every switching on).
The ultimail prints only the logo.
INCOMING STAMP
The ultimail prints only the current date
(ultimail as incoming mail stamping machine). Read Chapter 7.4 on page 48.
ONLY TRANSPORT, NO PRINTING
The postage meter transports letters
without printing. This operating mode
can be used in connection with a feeder
or sealer (see Chapter 7.5).
CORRECTION
The ultimail prints the correction imprint
for postage correction
(see Chapter 7.1).
REDATE
The ultimail prints the redate imprint with
the current mailing date
(see Chapter 7.2).
PRE-SELECT COUNTER
The ultimail meters the preset number of
letters (see Chapter 7.3).
System settings
13.2
Display, print and send system information
• Call SET UP menu with the
SET UP
DISPLAY SYSTEM INFORMATION
key.
• Select DISPLAY SYSTEM
INFORMATION.
You will see system information. You can
scroll up and down the list with the arrow
keys.
Print system information
• Print the information on labels using
the
key.
or
Have some empty envelopes or cards
ready. The ultimail will print system
information in several parts.
• Position an empty envelope or a card.
• Start the printing process with the
key.
The ultimail needs some time for print
image creation. Letter transport is not
started before that. The ultimail prints the
first list of system information.
• Position further envelopes if required.
You can follow the print process progress
in the display.
Send system information
The function SEND TO FP SERVICE
DEPT. sends the system information to
customer service. Start this function only
when requested to do so by FrancotypPostalia.
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13.3
Meter type
The ‘Meter type’ setting determines whether the ultimail will print postage as $0.00 or
$0.000.
SET UP
• Call SET UP menu with the
key.
• Select SYSTEM SETTINGS
MORE.
MORE
SYSTEM SETTINGS
MORE
MORE
• Press the key next to METER TYPE
until you see the desired setting
<0.00> or <0.000>.
The displayed setting is activated and
maintained until the next change, even if
you switch the ultimail off.
Possible settings and their meaning:
<0.00>
<0.000>
Prints the postage in whole cents.
Prints the postage in tenth of cents.
System settings
13.4
Setting the print offset for the meter imprint
The print image normally appears always at the same distance from the right-hand
letter edge. In special cases, you can slide the meter imprint on the envelope to the
left away from standard position.
You can adjust print offset in steps of
1 mm from 0 to maximum 50 mm.
Default setting is Zero (= no offset).
SET UP
• Call SET UP menu with the
key.
• Select SYSTEM SETTINGS
PRINT.
SYSTEM SETTINGS
PRINT
In the ADJUSTING PRINTING menu you
will see the current print offset setting.
How to adjust print offset:
• Type the desired offset (from 0 to
50 mm). The value appears at the righthand side of the status line.
• Assign the value with the key next to
PRINT OFFSET.
The print offset is set.
Caution! The meter imprint offset is
maintained until the next change, even if
you switch the ultimail off.
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13.5
Setting low postage warning – limit
The ultimail signals when the remaining postage falls below a certain limit. You can
set the limit for low postage warning.
ultimail warns you, if
– the descending register (R1) falls below the set limit
– the remaining budget (current limit) of the account falls below the set limit.
SET UP
• Call SET UP menu with the
key.
• Select SYSTEM SETTINGS
MORE.
SYSTEM SETTINGS
MORE
How to change the limit for low postage
warning:
• Type the desired limit. The value
appears at the right-hand side of the
status line.
• Assign the value with the key next to
LOW POSTAGE WARNING.
The limit for low postage warning is set
and maintained until the next change is
made.
You can reset the default setting for low
postage warning ($100) with the C/CE
key.
System settings
13.6
Setting high postage – limit
This function gives an alarm if the set postage exceeds a certain limit. You can set
the limit for ‘High postage’.
SET UP
• Call SET UP menu with the
key.
• Select SYSTEM SETTINGS
MORE.
SYSTEM SETTINGS
MORE
How to adjust high postage:
• Type the desired value in cents. The
value appears at the right-hand side of
the status line.
• Assign the new value with the key next
to HIGH POSTAGE.
The limit for ‘High postage’ is set and
maintained until the next change is made.
You can reset the default setting for ‘High
postage’ ($10.00) with the C/CE key.
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13.7
Tone signal
The ultimail acknowledges every press of a key with a beep. A sequence of tone
signals is an alarm due to errors. You can adapt this function to your requests.
SET UP
• Call SET UP menu with the
key.
• Select SYSTEM SETTINGS
MORE.
SYSTEM SETTINGS
MORE
• Press the key next to TONE SIGNAL
until you see the desired setting: ON,
OFF or ONLY ERROR WARNING.
The displayed setting is activated and
maintained until the next change, even if
you switch the ultimail off.
Possible settings and their meaning:
ON
OFF
ONLY ERROR WARNING
tone signal on every key pressure
no tone signal
tone signal due to errors
System settings
13.8
Display contrast
• Call SET UP menu with the
SET UP
key.
• Select SYSTEM SETTINGS
DISPLAY.
SYSTEM SETTINGS
DISPLAY
• Use the associated keys to REDUCE
or INCREASE the display contrast.
After each key activation, you will at once
see the display change. Adjust the setting
until it is comfortable for your eyes.
• Save the setting with SAVE.
Current setting
• Press within 5 seconds the key next to
ACKNOWLEDGE.
The display contrast is set and maintained until the next change, even if you
switch the ultimail off.
If you do not confirm the changes within
5 seconds, the ultimail jumps back to the
last display contrast setting used.
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13.9
Display and reset item counter
The item counter will count all meter imprints (including zero imprints) in the
METERING mode. In all other modes PRINTING LOGO, INCOMING STAMP and
ONLY TRANSPORTING the item counter is not activated.
SET UP
• Call SET UP menu with the
key.
• Select SYSTEM SETTINGS
MORE.
SYSTEM SETTINGS
MORE
You can see the current value of the item
counter under DELETE ITEM COUNTER.
How to reset the item counter to zero:
• Press the key next to DELETE ITEM
COUNTER.
• Confirm the cancellation with YES.
The item counter is reset to Zero.
If you do not wish to set the item counter
to zero, abort with NO. The displayed
total pieces are maintained.
System settings
13.10 Display and reset advert counter
The advert counter counts all imprints in PRINTING LOGO mode.
SET UP
• Call SET UP menu with the
key.
• Select SYSTEM SETTINGS
MORE.
SYSTEM SETTINGS
MORE
You can see the current value of the
advert counter under DEL. ADVERT
COUNTER.
How to reset the advert counter to zero:
• Press the key next to DEL. ADVERT
COUNTER.
• Confirm the cancellation with YES.
The advert counter is reset to Zero.
If you do not wish to set the advert
counter to zero, abort with NO. The
displayed total pieces are maintained.
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13.11 Time
13.11.1 Day light saving time
The ultimail automatically changes the time at the beginning and end of day light
saving time. You can disable this function.
Deactivate / activate automatic change-over
• Call SET UP menu with the
SET UP
key.
• Select SYSTEM SETTINGS
SUMMER TIME.
SYSTEM SETTINGS
SUMMER TIME
The SUMMER TIME menu displays
under AUTO. CHANGE-OVER the
current setting.
How to deactivate / activate automatic
change-over:
• Press the key next to AUTO. CHANGEOVER. The setting switches between
ON and OFF.
The displayed setting is active and
maintained until a change is made.
Possible settings and their meaning:
ON
OFF
The ultimail automatically changes the
clock at the beginning and end of the day
light saving time. You can set the
moments of automatic change-over.
The ultimail does not automatically
change the clock at the beginning and
end of the day light saving time.
System settings
Setting the beginning and end of day light saving time
To set the beginning and end of the day
light saving time, automatic change-over
must be activated.
• Press the associated keys until month,
week in the month and day of the week
show the desired setting for BEGIN and
END.
Beginning and end of day light saving
time are set and maintained until the next
change is made.
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13.11.2 Adjusting the current time
The built-in battery-operated system clock safely provides the current date and hour
of the day. So it is only in rare cases required to correct the system clock for adjusting
a minor difference.
Basic settings and corrections of major deviations are always carried out by
Francotyp-Postalia customer service.
• Call SET UP menu with the
SET UP
key.
• Select SYSTEM SETTINGS
CURRENT TIME.
SYSTEM SETTINGS
CURRENT TIME
• Adjust the current time with BACK -5
and FORWARDS +5.
You can adjust the current time in steps of
5 seconds each. You can advance or set
back the current time by five minutes.
• Save the setting with SAVE.
The current time is adjusted.
Selected value
Please observe that you can readjust the
current time at the earliest after a period
of seven days after any adjustment.
System settings
13.11.3 Setting time zone
If you move the ultimail from one time zone to another you need to adjust the time
zone.
SET UP
• Call SET UP menu with the
key.
• Select SYSTEM SETTINGS
ZONE.
TIME
SYSTEM SETTINGS
TIME ZONE
• Use the associated keys to shift
the time zone by BACK -0.5 or
FORWARDS +0.5.
Time zone setting can be shifted in steps
of half an hour each.
• Save the setting with SAVE.
The time zone is set.
Selected setting
Abort setting
If you do not wish to save the setting, quit
the SETTING TIME ZONE menu with
QUIT. The former setting is maintained.
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13.12 Internal scale (optional)
13.12.1 Tare
The internal scale calibrates automatically. If the scale does not find any zero point,
or if you wish to weigh with a preload, you will have to tare the scale.
• Call SET UP menu with the
SET UP
key.
• Select SYSTEM SETTINGS
INTEGRATED SCALES.
SYSTEM SETTINGS
INTEGRATED SCALES
• Press the key next to TARE
CALCULATION.
For some seconds the display shows the
information that the scale is being zeroed.
System settings
13.12.2 Setting weighing mode
In the ADJUSTING THE INTERNAL SCALES menu you can change the weighing
mode to NORMAL and use the ultimail simply as scale. For this purpose, differential
weighing has to be switched off (refer to page 51).
• Call SET UP menu with the
SET UP
key.
• Select SYSTEM SETTINGS
INTEGRATED SCALES.
SYSTEM SETTINGS
INTEGRATED SCALES
• Press the key next to WEIGHING
MODE. The setting switches between
LOCK and NORMAL.
The NORMAL weighing mode is not
available for rate calculation.
When quitting the menu, the ultimail
automatically sets the weighing mode
back to LOCK.
Possible settings and their meaning:
LOCK
If you add further mail pieces to the
delivery on the weighing tray and take
them off again, the scale will not
determine any new weight. The original
display remains unchanged.
Only if you fall below the initial weight or
fully unload the scale, the ultimail
determines a new weight (=default
setting).
NORMAL
The ultimail will continuously determine
the loaded weight and display the
momentary value.
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13.12.3 Switching on and off automatic type of mail endorsement
This setting specifies whether rate calculation should control the setting for type of
mail endorsement in the home menu.
• Call SET UP menu with the
SET UP
key.
• Select SYSTEM SETTINGS
INTEGRATED SCALES.
SYSTEM SETTINGS
INTEGRATED SCALES
• Press the key next to AUTO
ENDORSEM. SEL. The setting
switches between ON and OFF.
The displayed setting is maintained until
the next change, even if you switch the
ultimail off.
Possible settings and their meaning:
ON
The ultimail determines, during rate calculation, on the basis of the selected
postal rates a suitable type of mail
endorsement and sets this one automatically for metering. This type of mail
endorsement should be present in your
ultimail. If no suitable type of mail
endorsement is present, the ultimail
meters without type of mail endorsement.
OFF
The ultimail does not set type of mail endorsements automatically. The ultimail
prints during metering the type of mail
endorsement set in the home menu.
System settings
13.12.4 Rate table update
If postage regulations and rates are changed, you can load new rate table data. The
ultimail supports the loading from cards which you can order from Francotyp-Postalia.
In future rate tables will be loaded automatically from the data center during
TELESET. Until this feature is implemented new rate tables have to be loaded into
the ultimail via chip card.
• Call SET UP menu with the
SET UP
EDIT POSTAGE TABLE DATA
key.
• Select EDIT POSTAGE TABLE DATA.
The ultimail displays information about
the rate table to be used.
Loading rate table from card
• Keep the card with new rate table
ready.
• Press the key next to LOAD FROM
CHIP CARD.
• Follow the instructions in the display.
The ultimail will guide you step by step
through the loading process.
Displays and security prompts will protect
you against inadvertent loading of outdated data. Carefully read all information
in the display.
Switch-over to the new rate table is
controlled by the system clock of ultimail,
i.e. it updates itself automatically as soon
as it is valid.
All memories that do not comply with the
new USPS product structure are deleted
upon activation of the new rate table.
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13.12.5 Delete all rate tables
• Call SET UP menu with the
key.
SET UP
• Select EDIT POSTAGE TABLE DATA
DELETE ALL RATE TABLES.
EDIT POSTAGE TABLE DATA
• Confirm the security prompt with YES.
The ultimail deletes all stored rate tables.
DELETE ALL RATE TABLES
You have to load a new rate table before
you can use the rate calculation function
again.
13.12.6 Change local ZIP code for rate calculation
This setting determines which place of deposit the ultimail uses for rate calculation.
• Call SET UP menu with the
SET UP
key.
• Select SYSTEM SETTINGS
INTEGRATED SCALES.
SYSTEM SETTINGS
INTEGRATED SCALES
• Enter the first three digits of your local
ZIP code.
• Confirm with the key next to the ZIP
code.
System settings
13.13 Setting print head standby time
The standby time is the period between the last printing and the print head travelling
to the idle position.
SET UP
• Call SET UP menu with the
key.
• Select SYSTEM SETTINGS
PRINT.
SYSTEM SETTINGS
PRINT
How to adjust standby time:
• Type the desired time (from 30 to
50 seconds). The value appears at the
right-hand side of the status line.
• Assign the new time with the key next
to STANDBY TIME PRINTHEAD.
The standby time is set and maintained
until the next change, even if you switch
the ultimail off.
You can reset the default setting for the
standby time (30 seconds) with the C/CE
key.
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13.14 Setting letter transport run-on time
The letter transport run-on time is the period from ejecting the last letter to letter
transport standstill.
• Call SET UP menu with the
SET UP
SYSTEM SETTINGS
key.
• Select SYSTEM SETTINGS
PRINT
LETTER TRANSPORT
RUN-ON TIME.
PRINT
LETTER TRANSPORT RUN-ON TIME
• Adjust the run-on time with REDUCE or
INCREASE.
You can adjust run-on time between
3 and 29 seconds in steps of 1 second
each.
• Register the displayed run-on time with
SAVE.
Selected run-on time
The letter transport run-on time is set and
maintained until the next change, even if
you switch the ultimail off.
System settings
13.15 Modem configuration – adjusting dialing parameters
Francotyp-Postalia customer service sets, during ultimail commissioning, correct
dialing parameters for the built-in modem. After moving to new premises or any
change of your phone equipment, you should check the settings and adjust them if
necessary.
• Call SET UP menu with the
SET UP
key.
• Select SYSTEM SETTINGS
MODEM.
SYSTEM SETTINGS
MODEM
The ADJUST MODEM CONFIGURATION menu offers the selection of
possible parameter settings. The table on
page 112 lists and explains all parameters.
During setting procedure, all parameters
that are not technically reasonable do not
appear or further parameters are
displayed, depending on the selected
parameters.
• Press the associated keys until all
required settings display the desired
values.
For seizing an outside line with
exchange digit:
Select EXCHANGE DIGIT to open the
menu for setting / editing the exchange
digit shown.
• Save the parameters with SAVE.
• End the display of the new modem
settings with CONTINUE.
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Possible settings and their meaning:
Line
Setting
Explanation
TYPE OF PHONE LINE
MAIN STATION
The ultimail is operated on a
main line.
EXTENSION
The ultimail is operated on an
extension of the phone
equipment.
EXCHANGE DIGIT
Defines how you access an
outside line from an extension.
Usually, you select
EXCHANGE DIGIT.
ACCESS METHOD
(Only for type of phone line
EXTENSION)
GROUND
HOOK FLASH
EXCHANGE DIGIT
(Only with access method by
EXCHANGE DIGIT)
The Hook Flash time of the
built-in modem is permanently
set to 200 msec.
The exchange digit
depends upon the
extension equipment and
can comprise several digits.
Usually, you use a 0.
The ultimail opens a menu
where you can define the
exchange digit.
A W indicates waiting for
the dialing tone.
Use WAIT to define waiting
for the dialing tone after the
exchange digit was pressed.
A comma (,) indicates a
dialing pause.
Use the numeric keys to type
the exchange digit.
Use PAUSE to define a
dialing pause.
Quit modem configuration:
• Quit the ADJUST MODEM
CONFIGURATION menu with QUIT.
The previous configuration will be
restored.
System settings
13.16 Generate MASTER card
MASTER card holders can generate another MASTER card with this function.
• Call SET UP menu with the
SET UP
SYSTEM SETTINGS
MORE
key.
• Select SYSTEM SETTINGS
MORE
MORE
CREATE NEW MASTERCARD.
• Follow the instructions in the display.
The ultimail will guide you step by step
through the generating procedure for a
new MASTER card.
MORE
CREATE NEW MASTERCARD
13.17 Changing the origin ZIP code
If you wish to use the ultimail elsewhere (e.g. after moving to new premises), you
must register the new location of your ultimail with Francotyp-Postalia.
At the new location you must load the new origin ZIP code by modem from the
TELESET data center.
• Call SET UP menu with the
SET UP
SYSTEM SETTINGS
MORE
MORE
CHANGE ZIPCODE
key.
• Select SYSTEM SETTINGS
MORE
MORE
CHANGE ZIPCODE.
Your ultimail now establishes a
connection with the TELESET data
center and loads the new origin ZIP code.
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13.18 Selecting the user interface language
The ultimail user interface supports the languages English and German. Language
change-over will have immediate effect. Account names, logos… remain unchanged.
SET UP
SYSTEM SETTINGS
• Call SET UP menu with the
key.
• Select SYSTEM SETTINGS
MORE
LANGUAGE.
MORE
The menu language switches over from
English to German at once.
MORE
MORE
LANGUAGE
SETUP
How to go back to the English user
interface:
• Call SET UP menu with the
SYSTEMEINSTELLUNGEN
key.
WEITERE
• Select SYSTEMEINSTELLUNGEN
WEITERE
WEITERE
SPRACHE.
WEITERE
The menu language switches over from
German to English at once.
SPRACHE
The user interface language is set and
maintained until the next change, even if
you switch the ultimail off.
System settings
13.19 Account administration extension
As a standard, the ultimail 65 is provided with 50 account memories. You can
increase the number of possible accounts to 100.
With an ultimail 95, a total of 100 accounts are supported. The number can extended
to 150 accounts.
For this purpose you need an authorization code which you can order from
Francotyp-Postalia.
SET UP
• Call SET UP menu with the
key.
• Select SYSTEM SETTINGS
NUMBER OF ACCT.
MORE
SYSTEM SETTINGS
MORE
NUMBER OF ACCT
• Type the authorization code.
• Confirm the input with CONTINUE.
Now there are 100 accounts (ultimail 65)
or 150 accounts (ultimail 95) available
respectively.
In the SYSTEM SETTINGS menu you will
see the current number under NUMBER
OF ACCT.
You can reduce the number of accounts
back to the standard setting. The steps
are the same as shown for the extension.
Caution! When reducing the number of
accounts, the unlocked accounts and
associated account information are
irrevocably deleted. We recommend
printing the information on all accounts
prior to resetting (see Chapter 10.5 on
page 73).
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13.20 Enable / disable differential weighing feature
Users of an ultimail with integrated scale can enable the differential weighing feature.
For this purpose you need an authorization code which you can order from Francotyp
Postalia.
SET UP
SYSTEM SETTINGS
• Press the
menu.
key to open the SET UP
• Select SYSTEM SETTINGS
MORE
MORE
MORE
MORE
ENABLE/INHIBIT DIFFERENTIAL
WEIGH.
MORE
MORE
MORE
MORE
ENABLE/INHIBIT DIFFERENTIAL WEIGH.
• Type the authorization code.
• Confirm with CONTINUE.
The differential weighing function is now
enabled / disabled.
Please see Chapter 7.6 on page 51 on
how to set and use the differential
weighing function.
System settings
13.21 Enable / disable InfoPrint
InfoPrint is a software tool for collecting and archiving account, dispatch and system
information on your PC. Among other things it provides you with the following
functions:
– display and print account information
– display and print system information and register reports
– export data (MS Excel and MS Access for example).
For this purpose you need an authorization code which you can order from
Francotyp-Postalia.
SET UP
SYSTEM SETTINGS
• Press the
menu.
key to open the SET UP
• Select SYSTEM SETTINGS
MORE
MORE
MORE
MORE
ENABLE/INHIBIT INFOPRINT.
MORE
MORE
MORE
MORE
ENABLE/INHIBIT INFOPRINT
• Type the authorization code.
• Confirm with CONTINUE.
The InfoPrint function is now enabled /
disabled.
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13.22 Changing phone numbers
The ultimail saves important phone numbers. In this menu you can see and change
all saved phone numbers.
Caution! Any incorrect setting of the
phone number for the TDC (TELESET
data center) results in non loading of
postage.
• Call SET UP menu with the
SET UP
SYSTEM SETTINGS
• Select SYSTEM SETTINGS
MORE
MORE
CHANGE PHONE NUMBERS.
MORE
The ultimail opens the PHONE
NUMBERS menu.
MORE
• Press the key next to the phone
number you wish to change.
CHANGE PHONE NUMBERS
key.
The ultimail opens a menu for changing
the displayed phone number.
• Enter the new phone number.
With INSERT BLANK you can design
the phone number display for clearer
view.
• Save the displayed phone number with
SAVE.
If you are sure that you really wish to
change the phone number:
• Confirm the security prompt with YES.
The ultimail saves the new phone
number.
System settings
The phone numbers and their meaning:
TDC
SMMC
RRC
FOR YOUR ORDER
SERVICE
REMOTE DIAGNOSTICS
Phone number of the TELESET data
center. The ultimail dials this number
during the TELESET process.
Phone number of the Security Module
Management Center. The ultimail dials
this number for special service
purposes.
Phone number of Remote Ratetable
Center. (This service is not used yet.)
Use this phone number to order
accessories and consumables.
Hotline phone number.
For your questions and issues regarding
ultimail operation.
The ultimail dials this number to send
data to the FP service (e. g. diagnosis
list).
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14
Maintenance and care
Have your metering system cleaned and serviced once a year by our authorized
service personnel. Therefore you can ensure long-term trouble-free operation.
Contact us for our low-price maintenance and service agreements.
You can carry out yourself the following cleaning and servicing jobs:
– clean the outer housing parts
– exchange ink cartridges
– adjust the ink cartridges
– clean print head
– replace the Ink Pad Insert
– top up the sealant tank for moistening (only feeder / sealer)
– adjust moistening level (only feeder / sealer)
– clean / replace moistening sponge (only feeder / sealer)
– clean / replace moistening brush (only feeder / sealer)
– change battery.
14.1
Cleaning the ultimail metering system
Warning! Make sure that no liquids or foreign objects penetrate the interior
of the ultimail. If this happens, pull out the power plug immediately. Have the
ultimail metering system checked by Francotyp-Postalia service before
starting it up again.
• Switch off the ultimail metering system.
OFF
• Pull the power cable of postage meter
and of feeder (if any) out of the power
socket.
• Clean dirt from the housing with a
slightly damp cloth.
Power switch
(back of the
machine)
Maintenance and care
14.2
Changing the ink cartridges
The ultimail will remind you that the cartridge should be exchanged. If the ink cartridges are empty, the ultimail automatically starts the software-guided exchange procedure. The ultimail is no longer ready for operation. First replace the two cartridges
before you can start printing again.
If you wish to replace the ink cartridges before the exchange procedure is started
automatically, you can do this from the SET UP menu. Read the paragraph “Start the
exchange procedure…” on page 126.
We recommend always keeping in stock two new ink cartridges as spare parts.
Warning! Ingestion of the ink can be damaging to your health. Avoid contact
with the eyes. Keep the ink cartridge away from children. Further instructions
for use are enclosed with the ink cartridges.
Caution! Please note the following instructions to avoid damaging the
printing system:
• Only use original ink cartridges from Francotyp-Postalia.
• Always replace the ink cartridges in pairs. Always use new ink cartridges.
• Only replace cartridges if you are requested to do so by the ultimail. The
cartridges will then be in exchange position.
Change ink cartridges
This is the message which is displayed by
the ultimail to request you to change the
cartridges …
• Follow the instructions in the display.
• Confirm the steps using the key next to
CONTINUE.
The different steps (open cartridge flap,
remove old cartridges…) are described in
detail on the following pages.
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Remove ink cartridges…
• Open cartridge flap with a powerful
sudden motion and fold up as far as it
goes.
Note: The cartridge flap is provided, at its
front edge, about in the centerline, a clip
lock engaging into the housing. Do not be
shy if the flap slightly jams at this locking
point when being opened.
Open the green catches at both of the two
cartridges:
• Left-hand catch by a clockwise quarter
turn.
• Right-hand catch by a counterclockwise quarter turn.
• Remove both of the ink cartridges in an
upward direction out of the retainer.
Maintenance and care
Insert new ink cartridges…
Caution! Insert the cartridges only after
the cartridges have adapted to the ambient temperature of the postage meter
(e.g. after storage in cellar or after conveyance in a cold vehicle). Else, no correct calibration can be performed.
• Unpack the new cartridges from their
packages.
• Remove the protective strip from the
ink cartridges.
• Insert the two ink cartridges.
The contacts on the cartridges should
be directed to the rear of the machine.
Close the green catches at both of the
two cartridges:
• Left-hand catch by a counterclockwise
quarter turn.
• Right-hand catch by a clockwise
quarter turn.
Caution! Make sure that both of the cartridges are locked before closing the
cartridge flap.
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• Close the cartridge flap.
The clip lock audibly clicks into place.
Calibrating…
After cartridge exchange, the ultimail will
calibrate the cartridges. You can follow
the process progress in the display. Have
a little patience until calibration is completed.
Cleaning the print system…
Subsequent to calibrating the ultimail
cleans the ink cartridges. The cleaning
procedure runs automatically.
Adjusting the ink cartridges…
The ultimail proceeds with the adjusting
procedure and prompts you to feed an
empty letter.
• Position an empty envelope for ultimail
test print.
The ultimail prints the test print.
Horizontal line
• Determine the number on the test imprint where the horizontal line is the
straightest.
• Enter the determined number with
numeric keys. The entered number
appears in the display behind
“Your input: __”.
Maintenance and care
• Confirm with CONTINUE.
Vertical line
• Determine the number on the test
imprint where the vertical line is the
straightest.
• Enter the determined number with
numeric keys. The entered number
appears in the display behind “Your
input: __”.
• Read the text in the display very carefully. Then select:
TEST NEW ADJUSTMENT, to repeat
the adjustment
or
END ADJUSTMENT PROCEDURE.
• If necessary, repeat the adjustment
several times until the cartridges are
correctly aligned.
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Start the exchange procedure…
If you wish to change the ink cartridges
before being prompted by the ultimail, call
the change procedure in the SET UP
menu.
• Call SET UP menu with
key.
SET UP
• Select SYSTEM SETTINGS
PRINT
CHANGE INK CARTRIDGES.
SYSTEM SETTINGS
The change procedure starts: The ultimail
requests you to open the flap and to
change the cartridges.
PRINT
CHANGE INK CARTRIDGES
14.3
• Change the cartridges. Follow the
instructions how to change cartridges
on pages 121 to 124.
Adjust the ink cartridges
Only start the adjustment procedure if the meter imprint contains misalignments. By
adjusting the ink cartridges you obtain a perfect print image.
After every cartridge exchange the adjustment procedure starts automatically.
Starting the adjustment procedure
• Call SET UP menu with
key.
SET UP
• Select SYSTEM SETTINGS
PRINT
ADJUST INK CARTRIDGES.
SYSTEM SETTINGS
PRINT
The ultimail will start a procedure for
cartridge adjustment. Follow the instructions in the display.
ADJUST INK CARTRIDGES.
For details of the adjustment procedure,
read pages 124 to 125.
Maintenance and care
14.4
Cleaning the print system
You should start the cleaning process for the ink cartridges only if the quality of the
imprint is not good enough (e. g. gaps in the imprint after longer periods out of use).
Cleaning
SET UP
SYSTEM SETTINGS
PRINT
• Call SET UP menu with
• Select SYSTEM SETTINGS
CLEAN PRINT HEAD.
key.
PRINT
A message will inform you about the
progress of the cleaning procedure.
CLEAN PRINT HEAD
Intensive cleaning
SET UP
You should start the intensive cleaning
process if regular cleaning does not
improve print quality in a sufficient way.
• Call SET UP menu with
key.
SYSTEM SETTINGS
PRINT
INTENSIVELY CLEAN PRINT HEAD
• Select SYSTEM SETTINGS
PRINT
INTENSIVELY CLEAN PRINT
HEAD.
A message will inform you about the
progress of the cleaning procedure.
• Test the imprint quality by an ultimail
test print with postage value “0.00”
(see Chapter 4.3 on page 16).
When the cartridges are heavily stained it
may occur that even an intensive
cleaning process does not improve
imprint quality as expected. In such cases
you can clean the print heads
mechanically (see page 128).
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ultimail Operator Manual
14.5
Manually cleaning the print heads
Caution! Inexpert cleaning can damage the print heads and render them
useless. To avoid damage to the print heads observe the following hints:
• Always start the cleaning function from the ultimail’s menu first when you
experience print quality issues. Please see Chapter 14.4 on page 127.
• You should manually clean the print heads in exceptional cases only where
automatic cleaning fails to restore the normal print quality.
• Only use a soft, lint-free cloth moistened with desalted water for cleaning.
• Small fibers might clog the nozzles. A cloth that is dry or not soft enough
may cause scratches. Such scratches make the ink cartridge useless
because they prevent the ink jet from being correctly positioned during
printing.
• Do not use chemical cleaning agents.
Moving the ink cartridges to exchange
position
• Call SET UP menu with
SET UP
SYSTEM SETTINGS
key.
• Select SYSTEM SETTINGS
PRINT
CHANGE INK CARTRIDGES.
The cartridges will then be in exchange
position.
PRINT
CHANGE INK CARTRIDGES
Removing an ink cartridge
Caution! Swapped ink cartridges can
cause print system errors. We
recommend you remove only one
cartridge at a time for cleaning. You thus
avoid mixing up the cartridges when
inserting them again.
• Open the cartridge flap.
• Remove one ink cartridge.
Maintenance and care
Cleaning the print head
• Moisten a soft, fiberless cloth with
desalted water.
If you do not have desalted water at hand,
you can also use distilled or tap water.
Tap water contains minerals that can
leave deposits on the print heads though.
• Hold the cartridge as shown in the
figure. The nozzles face down!
• Wipe the print head slowly and very
softly with the cloth in the direction of
the arrow. Repeat this procedure
several times.
The water will blend with ink residues on
the print head and clean the nozzles.
• Reinsert the ink cartridge.
• Remove the other ink cartridge and
clean it in the same manner.
• Reinsert the ink cartridge.
• Close the cartridge flap.
For details on removing and inserting the
ink cartridges, refer to pages 122 to 125.
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14.6
Replacing the Ink Pad Insert
The purpose of the Ink Pad Insert is to absorb spilled ink. It is located beneath the
printing position of the print heads. The Ink Pad Insert should be replaced every
100.000 imprints, at least once a year. In exceptional cases, replacement may be
necessary after half a year already.
Warning! Do not reach into the danger areas marked with a safety sign.
Keep long hair, fingers, loose clothing pieces, shawls and jewellery away
from moving machine parts.
Caution! There could be ink residues on the letter transport and the Ink Pad
Insert. Make sure not to soil your clothes or any objects. Use a mat to deposit
the letter transport and the Ink Pad Insert.
• Unlock letter transport:
Reach into the opening and press
locking device upward.
• Pull letter transport to the right out of
the ultimail.
• Deposit the letter transport on a mat.
• Lift the right and left flap of the soiled
Ink Pad Insert with your fingertips one
after the other.
• Remove the Ink Pad Insert from the
letter transport.
The soiled Ink Pad Insert can be
disposed in the domestic waste.
• Clean the letter transport housing with
an absorbent cloth if necessary.
Maintenance and care
• Check the new Ink Pad Insert against a
light source: The layering of the ink pad
must be without gaps.
• Fan out the ink pad with a pointed
object if necessary.
Without gaps (visual check)
Fanned
Beveled flap
• Hold the flaps with your thumb and
index finger.
• Insert the ink pad into the letter transport. The beveled flap points to the
center of the letter transport.
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• Evenly push down the Ink Pad Insert
until it audibly locks into place on both
sides. Its sides will be flush with the
letter transport.
• Insert letter transport. The locking bar
clicks into place.
The ultimail is ready for operation again.
Maintenance and care
14.7
Filling the sealant tank (optional)
Feeder and sealer are supplied with the same moistening unit. Filling the sealant tank
is done in the same way.
FP recommends using sealit™ sealing liquid. This special sealing liquid is available
from FP Mailing Solutions.
Warning! Please observe the following safety tips when handling the sealant
tank:
• Make sure that the screw cover on the sealant tank is firmly tightened and
well sealing before inserting the tank into the machine with its opening
down.
• Be extremely careful when handling liquids. Immediately pull out the
power plug if any liquid has penetrated the interior of the ultimail. Have the
ultimail metering system checked by Francotyp-Postalia service before
starting it up again.
• Release the flap by pressing on the
recess, and fold up as far as it goes.
Recess
• Remove sealant tank out of housing.
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• Unscrew sealant tank cover.
• Fully empty sealant tank and, if necessary, clean it.
• Fill the sealant tank with sealit™
sealing liquid.
• Place sealant tank screw cover and
tighten.
• Turn sealant tank upside down in nondangerous area (e. g. over a sink) to
check if the cover is well sealed.
• Insert sealant tank into the housing with
the cover downward.
• Close the flap and lock with light
pressure on the recess.
Maintenance and care
14.8
Adjust moistening level (optional)
There are two hoses of different length included in the scope of supply, to be mounted
on the cover of the sealant tank. The moistening level can thus be adapted to the
letters accordingly. Moistening can be reduced through the insertion of a hose-piece:
the longer the hose the weaker the moistening of the envelope flaps.
• Remove sealant tank out of the
housing (for further information see
Chapter 14.7 on page 133).
Without hose-piece
Normal moistening (without hose-piece)
Moistening is factory-set to achieve best
results in most cases.
With hose-piece
Reduce moistening
• Plug the short hose-piece on the cover
of the sealant tank.
or
• Plug the long hose-piece on the cover
of the sealant tank for lesser
moistening.
• Insert sealant tank into the housing with
the cover downward. Close the flap
(see page 139).
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ultimail Operator Manual
14.9
Cleaning / changing the moistening sponge (only feeder / sealer)
Feeder and sealer are supplied with the same moistening unit. Cleaning / changing
the sponge is done in the same way.
Warning! Please observe the following safety tips for cleaning and changing
the sponge on the feeder and sealer:
• Be extremely careful when handling liquids. Immediately pull out the
power plug if any liquid has penetrated the interior of the ultimail. Have the
ultimail metering system checked by Francotyp-Postalia service before
starting it up again.
• It is advisable to switch off the postage meter before removing the sealant
tank and changing the sponge.
OFF
• Switching off the metering system:
Switch the power switch on the back of
the postage meter to the O position.
Power switch
(back of the
machine)
• Release the flap by pressing on the
recess, and fold up as far as it goes.
Maintenance and care
• Remove sealant tank out of housing
and put it at a safe place.
• Release roller transport by pressing on
release key.
Roller transport moves upward.
Now you have access to the moistening
brush beneath the roller support.
• Lift the brush (with moistening felt) up
and to the left.
At the rear of feeder / sealer:
• Carefully pull out to the back the
sealant tray.
• Empty sealant tray.
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• Lift out of the sealant tray the basket
with the sponge. Remove sponge from
basket.
• Clean sponge or replace with a new
one.
Sponge
Basket
• Moisten a new sponge with sealing
liquid before inserting it, and let it soak
completely. The flaps are thus correctly
moistened from the first letter on.
• Insert sponge in basket.
Sponge must be closely positioned to
the bars and rest on the lateral limit.
Ensure that sponge is not pressed by
the bars.
Two flaps on the longitudinal side hold
sponge to the basket.
Cut-out
• Insert basket with sponge into sealant
tray as shown in the figure. Mind the
position of the cut-out.
Checks:
Sponge closely below the bars
(without protrusion)
Basket on the
extreme left
Basket flushed on top
• Check if the basket is correctly seated:
It must rest on the extreme left in the
sealant tray and close on top in a
flushed manner.
• Insert the complete sealant tray into the
housing until it clicks into place.
• Check if the sponge is correctly seated.
It should be directly below the moistening felt and brush.
Maintenance and care
• Check if moistening felt and brush are
well moistened. If necessary, apply
some sealing liquid and stroke with
your finger several times over the
brush.
• Bring the brush into its normal position
(flip to the right).
• Press roller transport down until it clicks
into place.
• Fill sealing liquid into sealant tank.
Check for leakages. (For further
information see Chapter 14.7.)
• Insert sealant tank into the housing with
the cover downward.
• Close the flap and lock with some
pressure on the recess.
You can switch on the metering system
again.
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14.10 Cleaning / changing the moistening brush (only feeder/ sealer)
Feeder and sealer are supplied with the same moistening unit. Cleaning / changing
the brush is done the same way.
OFF
• Switching off the metering system:
Switch the power switch on the back of
the postage meter to the O position.
Power switch
(back of the
machine)
• Separate the feeder /sealer from the
postage meter.
This facilitates changing the moistening
brush and prevents you from injury due to
lacking elbow-room.
For details on separating the feeder /
sealer from the metering system, read
pages 164 to 167.
Maintenance and care
• Release roller transport by pressing on
release key.
Roller transport moves upward.
Now you have access to the moistening
brush beneath the roller support.
On both sides, the brush is provided with
pins that are snapped in clips on the
sword.
• Slightly lift the brush and pull it off the
sword in the direction of the arrow.
Brush
Sword
• Clean brush or replace with a new one.
• Moisten a new brush before inserting it.
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• Hold the brush as shown in the figure.
The bristles must face down.
• Put the rear pin into the clip of the
sword as indicated by the arrow.
• Then carefully snap the front pin into
the clip of the sword.
Pin (rear)
Pin (front)
• Push the roller transport down until it
locks into place.
• Attach the feeder / sealer to the
postage meter.
For details on attaching the feeder /
sealer to the metering system, read
pages 168 to 170.
Maintenance and care
14.11 Changing the battery
The metering system monitors the battery charge status. An appropriate message
appears in the display when it is time to change the battery.
Caution! Only use a battery 90.4701.8004.00 as provided by FrancotypPostalia.
Warning! Observe the instructions enclosed with the battery for correct use
and disposal.
• Switch off the ultimail metering system
and all connected external equipment
(PC, external postage scale).
OFF
• Remove the power cable from the
postage meter and feeder (if any).
• Remove the connecting cable to the
feeder or sealer (if any).
Power switch
(back of the
machine)
• Remove the connecting cable to
external equipment (if any).
• Remove weighing platform (if any).
Read on page 165.
• Remove catch tray and corresponding
feeding equipment.
How to remove the catch tray or the
manual positioner or optional feeders,
read on page 166.
• Tilt the postage meter on the right-hand
side.
You now have access to the battery compartment on the bottom of the ultimail.
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ultimail Operator Manual
Opening battery compartment:
• Press the clip lock at the battery
compartment cover and take off battery
compartment cover.
• Take out the used battery.
Clip lock
Battery compartment
cover
• Insert new battery (90.4701.8004.00).
Make sure that the polarity is correct.
(Symbols in the battery compartment
indicate the correct position.)
• Close the battery compartment.
• Place postage meter upright again.
• Reattach catch tray and corresponding
feeding equipment.
How to attach the catch tray or the manual positioner or optional feeders, read on
page 168.
• Establish all cable connections
(see page 169).
• Reconnect the power cable of postage
meter and feeder (if any).
Now you can restart the metering system.
Troubleshooting
15
Troubleshooting
15.1
Problems and remedies
Problem
Possible cause and remedy
…in general
Blank display.
Check whether the power cable is plugged in correctly
and if the power switch is switched on.
Display light on, but
display blank.
Software problem.
Switch off power switch and pull power plug.
The ultimail does not
respond to pushbutton
operation.
Caution! The print system possibly is not in
sealed position! Let the ultimail finish running before
powering off.
Wait one minute. Start the ultimail up again.
Functions are missing in
the display.
These functions are not available with the currently
plugged access card. You will find an overview of
access rights on page 172.
The ultimail does not
switch off, does not shut
down.
The ultimail was not in home menu when the power
switch was actuated.
Change to the home menu with the home key. Switch
off the ultimail by power switch.
The ultimail does not
Beeps are a sign that the ultimail cannot execute a
execute the desired action function (for instance, if keys are without functions in
and “beeps” several times. the current menu, or if the previous action is not yet
finished).
Carefully read all information in the display.
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ultimail Operator Manual
Problem
Possible cause and remedy
…when metering
Metering not possible.
No access card plugged in.
Plug in USER card or MASTER card.
Card is not properly plugged in.
Plug the card in correctly (chip must face down)!
Card reader does not recognize access card.
Remove access card and plug in again.
Metering is not possible
No postage in the postage meter.
with the postage value set. Please load postage!
Too low credit of current account. Have assigned new
budget from system administrator.
Home menu does not
show all functions.
The ultimail is not in “Metering” mode.
Status line shows current mode.
Press the C/CE key for 3 seconds. For setting the
mode, read Chapter 13.1.
The ultimail does not print,
letter transport does not
start.
Sensor does not recognize letter.
Position the letter again, or start letter transport with
Start/Stop key.
The ultimail does not display the home menu.
Change to the home menu with the home key, and try
again.
Problems with label
metering.
Before loading the label dispenser: Loosen labels.
You have used unsuited labels.
Only use original labels from Francotyp-Postalia.
Put in a maximum of 40 labels (as pre-packaged).
Troubleshooting
Problem
Possible cause and remedy
Meter imprint is incomplete, value stamp is
missing.
The ultimail is not in “Metering” mode.
Status line shows current mode.
The ultimail transports
letters without metering
them.
The ultimail is in “Only transporting” mode.
Status line shows current mode.
Gaps in the imprint.
Clean the print system (see Chapter 14.4).
Print image distorted.
Adjust ink cartridges (see Chapter 14.3).
Letter jam.
Read “Removing letter jams” on page 151.
Press the C/CE key for 3 seconds. For setting the
mode, read Chapter 13.1.
Setting the “Metering” mode:
Press the C/CE key for about 3 seconds. For setting
the mode, read Chapter 13.1.
…when weighing and for rate calculation
Postage is missing in the
display.
No postal rates selected or the postal rates are
incomplete or incorrect.
Fully select postal rates (see Chapter 6.2).
The scale does not
determine any weight for
the mail piece.
Scale is overloaded or the weight of the mail piece is
too low.
Use the scale only for mail pieces within the weight
range limits (see page 185).
The scale does not recognize any Zero point.
Tare the scale (see page 104).
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ultimail Operator Manual
Problem
Possible cause and remedy
…when loading postage
Desired amount cannot be
called.
Impermissible amount.
Enter a permissible amount and try again
(see Chapter 9).
The ultimail cannot connect to the TELESET data
center.
Check modem configuration (see Chapter 13.15).
Check TDC phone number (see page 118).
…with basic settings, maintenance and care
New account cannot be
created.
All available account memories are already occupied.
Delete an account you no longer need.
Cartridge adjustment does Call adjustment procedure in SET UP menu
(see Chapter 14.3).
not start automatically
after cartridge exchange.
Data for logo, types of mail
or rate table are not
loaded into the ultimail
from the card.
Card is defective.
Call Francotyp-Postalia customer service.
Troubleshooting
Problem
Possible cause and remedy
…with envelope sealing (only feeder / sealer)
Letters are not sealed.
Seal envelope is switched off.
Switch on seal envelope (see page 21).
Sealant tank is empty.
Fill more sealing liquid (see Chapter 14.7).
Letters are not correctly
sealed.
Rub powerfully with your hand over the letter stack
once in the area of the flaps.
Moistening sponge and brush are dried because the
sealant tank was empty over a longer period of time.
Remove sponge and let it soak up completely
(see Chapter 14.9).
Sponge is dirty.
Clean the sponge (see Chapter 14.9).
Sponge is worn.
Exchange the sponge (see Chapter 14.9).
You have used unsuited envelopes. Observe
specifications (see page 184).
The ultimail does not start
when you have positioned
mail pieces.
Entry sensor does not recognize the letters.
Start letter transport with Start/Stop key.
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ultimail Operator Manual
Problem
Possible cause and remedy
…with automatic feeding from stack (only feeder)
Double feeding,
jam
Material is unsuited for processing, cards are bent too
much, mail pieces stick to each other.
Fan thin material to remove paper dust and prevent
adherence of the mail pieces.
Leaf open card stack on all sides prior to positioning.
Press the air out of thick letters.
Observe notes for preparing letter stacks (page 34) and
envelope specifications (page 183).
Jam
Read “Removing letter jams” on page 151.
Mail piece jammed in the
entry section.
Letter guide is not correctly adjusted, stack is not
sitting on lower letter guide support of.
Mail pieces are not fed or
not correctly fed.
Slightly lift the stack at the rear part.
Mail pieces are mistracking through the ultimail.
Letter guide is not correctly adjusted.
Last mail piece of stack is
not fed.
Push letter manually in until the feeder seizes the
letter.
Troubleshooting
15.2
Removing letter jams
Removing letter jam in the postage meter
Warning! Do not reach into the danger
areas marked with a safety sign. Keep
long hair, fingers, loose clothing pieces,
shawls and jewellery away from moving
machine parts.
Caution! There could be ink residues on
the letter transport. Make sure not to soil
your clothes or any objects. Use a mat to
deposit the letter transport.
• Unlock letter transport:
Reach into the opening and press
locking device upward.
• Pull letter transport to the right out of
the ultimail.
• Take out jammed letters.
• Insert letter transport. The locking bar
clicks into place.
The ultimail is ready for operation again.
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Removing letter jams in the feeder or in the sealer
Warning! Do not reach into the danger
areas marked with a safety sign. Keep
long hair, fingers, loose clothing pieces,
shawls and jewellery away from moving
machine parts.
• Release roller transport by pressing on
release key.
Roller transport moves upward.
• Take out jammed letters.
• Press roller transport powerfully down
until it clicks into place.
The ultimail is ready for operation again.
Troubleshooting
15.3
How to prevent jamming and double-feeding during
batch mailing
By simple preventive measures and special care when positioning the stacks, you
can reduce feeding incidents and increase processing speed.
Selecting and preparing the mail pieces
Material and form of the mail pieces are of essential influence on the behavior during
feeding and separating from the stack. We have had good experiences with
processing envelopes of gray recycling material.
Thick letters (> 0.08"/2 mm)
Shortly press on the stack to remove any
air.
Thin material (< 0.08"/2 mm)
Fan the stack from all sides by waving
several times. Air can thus enter between
the mail pieces and paper dust will be
removed.
Cards
Leaf open the stack from all sides.
Sort out any cards which are too strongly
arched (arch > 0.15"/4 mm).
Sort out any cards with front edge arched
upward.
When setting the lateral letter guide
Letter guide face
– The stack should have enough
clearance between letter guide face
and adjustable letter guide (about 0.1"/
2 to 3 mm).
– Avoid too large clearance between
letter guide face and adjustable letter
guide. If the clearance is too wide, the
mail pieces are not correctly guided
during feeding. This may result in off
straight meter imprints or frequent
jamming.
Letter guide
– The adjustable letter guide is provided
with a narrow loading area at the inner
side. Adjust the letter guide so that the
stack is securely sitting on this surface.
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When positioning the letter stack in the feeder
Letter guide face
The figure shows how the letter stack
should sit in the feeder.
– The letter stack should be flush with the
letter guide face.
– The letter stack should be scaled out so
that the front edges form a slope in the
shape of the adjustable letter guide.
– Make sure that no mail pieces can
penetrate underneath the adjustable
letter guide.
– Make sure that no envelope flaps can
penetrate underneath the belt conveyor.
Letter guide
– With difficult materials, support letter
feeding by slightly lifting the rear edges.
Troubleshooting
15.4
Attach adjustable letter guide to feeder / sealer
Clips
On both sides, the adjustable letter guide
is provided with clips for locking the bar.
The two slots in the front edge of the lug
will hold the wire spring on the bar.
Slots
How to insert the letter guide:
Wire
spring
Pin
• Pull out the bar for adjusting the letter
guide.
• Insert the letter guide so that the wire
spring (in the bar) engages into the two
narrow slots on the front edge of the
lug.
• Tilt the letter guide downward (in the
direction of the letter receiving tray).
Place the two clips on the pins at the
bar with slight pressure and lock into
place.
• Insert the bar.
You can avoid the letter guide being
pulled off:
– For adjusting the letter guide, always
hold in the recessed grip at the bar.
– Always set the letter guide so that a
clearance of about 0.1" (2 to 3 mm) is
left.
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15.5
Error codes (sample)
An error message appears on the display
in case of an error or handling error. An
additional beep may also indicate an
error (see Chapter 13.7 on page 96). Make sure
to carefully read the error message. You
will be given hints on the error cause and
what you can do to remedy it.
In many cases you can eliminate minor
faults and problems with the ultimail
yourself.
The following pages give additional hints
on possible causes and remedies for a
number of selected error codes.
Please contact the Francotyp-Postalia
service if you cannot remedy an error by
means of the display information and the
hints given in the present Operator
Manual.
Error code
C104
Possible cause and remedy
Probably a consecutive fault (because of an error that occurred
before).
Switch the ultimail off and on again.
If necessary: pull the power cord. Caution! The print system might
not be in sealed position! Let the ultimail shut down correctly
before you interrupt the power supply.
Wait one minute. Switch the ultimail on again.
C105
Ink cartridges are missing or have been incorrectly inserted/
incorrectly calibrated.
Start the cartridge exchange procedure (see page 126).
Check whether both cartridges are correctly locked (the two green
catches are in a horizontal position over the cartridges).
Correctly insert the ink cartridges and allow the ultimail to calibrate.
Read “Insert new ink cartridges…” on page 123.
Troubleshooting
Error code
C106
Possible cause and remedy
Wait a moment, then pull the power cord.
Caution! The print system might not be in sealed position!
Let the ultimail shut down correctly before you interrupt the power
supply.
Wait one minute. Switch the ultimail on again.
C113
C114
Change the battery (see page 143).
Caution! Only use a battery 90.4701.8004.00 as provided by
Francotyp-Postalia.
C155
D114
Card reader does not recognise access card / contact issues.
Card incorrectly inserted.
Insert access card (MASTER or USER card) with the chip facing
downward. Continue pushing the card in beyond the pressure point.
C156
Feed the letter once again.
C158
Perform TELESET (loading of postage) with loading amount “0”.
C159
E127
E128
E131
E135
E136
E143
E146
Ink cartridges are missing, defective, or do not have any contact.
Ink cartridges were removed and swapped during insertion.
E100
E108
E112
Ink cartridges are incorrectly locked / green catches are not engaged
or cartridge flap is open.
E115
E129
Perform an ink cartridge exchange (see “Start the exchange procedure…” on
page 126). Remove and re-insert the cartridges.
If the error persists: insert new cartridges.
Start the cartridge exchange procedure (see page 126).
Check whether both cartridges are correctly locked (the two green
catches are in a horizontal position over the cartridges).
Close cartridge flap. Terminate exchange procedure with CANCEL.
The letter transport is not inserted correctly in the ultimail.
Pull the letter transport to the right out of the ultimail and reinsert it
(see page 151).
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Error code
E116
Possible cause and remedy
Separation error. Letters are being fed to sealer in too fast a
sequence.
Increase distance between letters during feeding.
E117
Jam.
Remove jammed letters (see page 151).
E124
ultimail has determined new reference values after cartridge
exchange (normal fluctuations). Confirm error message.
Ink cartridges are incorrectly locked / green catches are not engaged.
Start the cartridge exchange procedure (see page 126).
Check whether both cartridges are correctly locked (the two green
catches are in a horizontal position over the cartridges).
Close cartridge flap. Terminate exchange procedure with CANCEL.
E126
There is a letter in the ultimail letter guide.
Remove the letter.
E132
E133
Roller transport on the sealer / on the automatic feeder is not correctly
closed.
Open roller transport and close again (see page 137 / 139). The roller
transport has to lock into place!
E138
The envelopes do not meet the specifications (too long or too short).
Only process mail pieces that meet the specifications
(see Chapter “Technical Data”).
E139
E140
Ink cartridges are missing, defective, or do not have any contact.
Ink cartridges were removed and swapped during insertion.
Switch the ultimail off and on again.
Perform an ink cartridge exchange. Read “Start the exchange procedure…”
on page 126. Remove and re-insert the cartridges.
If the error persists: insert new cartridges.
Troubleshooting
Error code
E141
Possible cause and remedy
Jam during label metering.
Remove jammed labels. If necessary:
Pull the label dispenser to the top left out of the ultimail.
Pull the letter transport to the right out of the ultimail.
Reinsert label dispenser and letter transport.
Insert the labels correctly (see page 37).
E142
Labels cover the sensor in the label dispenser.
Remove the labels from the label dispenser.
Switch the ultimail off and on again.
If the error occurs on an ultimail without label dispenser:
simply confirm the error message.
E147
Clean the ink cartridges (see “Cleaning the print system” on page 127).
G101
No rate table stored.
Load rate table (see Chapter 13.12.4 on page 107).
G239
L100
Card incorrectly inserted.
O007
Connect the modem cable (see page 170).
Insert card with the chip facing downward. Continue pushing the card
in beyond the pressure point.
Check the phone numbers (see page 118).
X003
Letter stack is too high.
Observe the maximum stack height (see page 34).
Letter stack not fanned.
Always prepare letter stacks for batch mailing (for detailed information refer
to pages 34 to 35).
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ultimail Operator Manual
Error code
X004
Possible cause and remedy
Sealant tank is empty.
Fill the sealant tank (see page 133).
Moistening sponge and brush are dried.
Remove sponge and let it soak completely (see Chapter 14.9 on page 136).
Moisten the brush. Stroke with your finger several times over the
brush.
Sponge is worn.
Exchange the sponge (see Chapter 14.9 on page 136).
Brush is worn.
Exchange the brush (see Chapter 14.10 on page 140).
Moistening felt is jammed and therefore cannot take up any liquid.
Check the moistening felt.
Troubleshooting
15.6
Display, print and send diagnostics list
The diagnostics list of the ultimail lists the last 30 faults (date, time of day, error code,
error description).
• Call SET UP menu with
SET UP
DISPLAY SYSTEM INFORMATION
DISPLAY DIAGNOSTICS LIST
key.
• Select DISPLAY SYSTEM
INFORMATION
DISPLAY
DIAGNOSTICS LIST.
You can scroll through the diagnostics list
with the arrow keys.
Print diagnostics list
• Print the information on labels using
key.
or
Have some empty envelopes or cards
ready. The ultimail will print system information in several parts.
• Position an empty envelope or a card.
• Start the printing process with
key.
The ultimail needs some time for print
image creation. Letter transport is not
started before that. The ultimail prints the
first list.
• Position further envelopes if required.
You can follow the print process progress
in the display.
Send diagnostics list
The function SEND TO FP SERVICE
DEPT. sends the diagnostics list to customer service. Start this function only
when requested to do so by FrancotypPostalia.
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ultimail Operator Manual
Appendix – Moving the ultimail to another location
Appendix
Moving the ultimail to another location
Warning! Switch off the postage meter ultimail and all connected equipment
prior to dismantling and transporting the metering system.
Make sure that no liquids or foreign objects penetrate the interior of the
ultimail. If this happens, pull out the power plug immediately. Have the ultimail
metering system checked by Francotyp-Postalia service before starting it up
again.
Caution! Observe the following notes for preventing damage on the ultimail:
• Fully empty the sealant tank and sealant tray before transporting feeders
or sealers.
• Never transport the components holding at attachments, such as label
dispenser, weighing platform, adjustable letter guide, etc.
• Hold the individual components best by the bottom part of the housing.
• Always move the metering system in a horizontal position.
• Once you have set the metering system from a cold environment to the
new location: Wait for two hours at least before starting up the ultimail
once again. The ultimail adapts to room temperature. Any condensation
evaporates.
• We recommend using the original packaging if you wish to move the
ultimail or send it to the Francotyp-Postalia service.
This chapter describes how to dismantle and install the ultimail including its
optional components. If some of the measures do not apply to your configuration, just continue with the next step.
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ultimail Operator Manual
Dismantling the ultimail metering system
Preparations
• Remove MASTER / USER card.
OFF
• Switching off the metering system:
Switch the power switch on the back of
the postage meter to the position O.
• Switch off all connected external equipment (PC, external rate calculation
scale).
Power switch
(back of the
machine)
Removing connecting cables
• Pull the postage meter power cable out
of the power socket.
• Pull the feeder power cable out of the
power socket.
• Pull the phone cable out of the phone
socket.
On the feeder:
• Unplug the power cable.
Appendix – Moving the ultimail to another location
On the postage meter:
• Unplug the power cable.
• Removing the phone cable from the
postage meter: Press the spring on the
plug and pull the plug out of the phone
socket.
• Removing the connecting cable to the
feeder or sealer: Unscrew and carefully
pull off the plug.
• Removing connecting cables to other
external devices: Unscrew and carefully pull off the plug.
Taking off the weighing platform
• Release the weighing platform of the
internal scale by turning counterclockwise for a quarter turn.
• Lift off the weighing platform.
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ultimail Operator Manual
Emptying sealant tank and sealant tray
• Take sealant tank and sealant tray out
of the feeder / sealer and empty.
Proceed as shown on pages 136 and
137.
Separate catch tray from postage meter
• Pull off catch tray toward the right-hand
side of the postage meter.
Separate feeder from postage meter
• Taking off manual positioner:
Slightly lift the manual positioner to
release it from the two locking clips on
the postage meter.
Appendix – Moving the ultimail to another location
or
• Taking off feeder:
Remove the extension bracket.
Slightly lift feeder to release it from the
two locking clips on the postage meter.
• Slide the bar for adjustable letter guide
so that it is flush with the housing edge.
or
• Taking off sealer: Slightly lift the sealer
to release it from the two locking clips
on the postage meter.
• Slide the bar for adjustable letter guide
so that it is flush with the housing edge.
• Fold the adjustable letter guide down to
letter receiving tray.
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ultimail Operator Manual
Reinstalling the ultimail metering system
• Install the ultimail metering system on a
plane, stable surface.
Attaching the feeder
• Place manual positioner on the two
locking clips on the postage meter
housing.
or
• Place feeder on the two locking clips
on the postage meter housing.
Position the extension bracket.
or
• Place sealer on the two locking clips on
the postage meter housing.
Appendix – Moving the ultimail to another location
Attaching the catch tray
• Push catch tray from the right-hand
side against the postage meter.
• Align catch tray in such a way to
postage meter that catch tray and letter
eject slot on postage meter are well
contacting.
The fork-type lug engages in one foot on
the postage meter. The catch tray is thus
sufficiently protected against slipping.
Placing the weighing platform
• Position weighing platform as shown in
the figure and lock by turning clockwise
for a quarter turn.
Plugging power and connecting cables
On the feeder:
• Connect the power cable to the feeder.
The socket for the power connection is
on the back of the feeder.
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ultimail Operator Manual
On the postage meter:
• Connect the power cable to the
postage meter.
The socket for the power connection is
on the back of the ultimail postage
meter.
• Connect the phone cable to the
postage meter phone socket. Make
sure that spring is in correct position.
• Plug connecting cable of feeder /
sealer in 25-pin interface on postage
meter and tighten screws.
The interface is marked with the
sign.
Setting up connections
• Connect postage meter power cable to
a grounded single-phase power socket.
• Connect feeder power cable to a
grounded single-phase power socket.
• Connect phone cable to a phone
socket (analogue). This is usually a fax
connection.
Appendix – Moving the ultimail to another location
Commissioning and function test
• Fill sealant tank. Read Chapter 14.7 on
page 133.
ON
Power switch
(back of the
machine)
• Switching on the ultimail metering system: Switch the power switch on the
back of the postage meter to the I position.
• Wait until the display shows the home
menu. The ultimail is ready for operation.
We recommend the following short
function test:
• Do a trial run. For instructions on the
trial run, read Chapter 4.3 on page 16.
• Adjust the ink cartridges if the meter
imprint has shifted position. Read
Chapter 14.3 on page 126.
• Clean the print system if necessary
(e.g. gaps in the print image). Read
Chapter 14.4 on page 127.
• Tare the scale. Read Chapter 13.12.1
on page 104.
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Access rights
Status
Functions
Without
With
access card USER card
With
MASTER
card
Mode:
Access card
OFF
Assign budget for
account
Change logo name
Change SMS-texts
Create / block
USER cards
Create / delete
accounts
Display / print
postage register
Incoming mail stamp
Load postage /
TELESET
if released
Metering on all
accounts
Metering only on
assigned account
Preset advertising
imprint (logo) for
account
Release TELESET
access
only your own
if released
Appendix – Access rights
Status
Functions
Without
With
access card USER card
With
MASTER
card
Mode:
Access card
OFF
Reload print image
data (type of mail endorsements/logos …)
Reset account
counter
Seal envelopes
without metering
System settings
View account data
Zero imprint
(Postage value “0.00”)
not all
not all
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ultimail Operator Manual
SET UP menu (overview)
Appendix – Country codes
Country codes
Country
Code
A
Afghanistan
Albania
Algeria
Andorra
Angola
Anguila
Antigua
Argentina
Armenia
Aruba
Ascension
Australia
Austria
Azerbaijan
Code
C
100
101
102
103
104
105
106
107
108
109
110
111
112
113
B
Bahamas
Bahrain
Bangladesh
Barbados
Belarus
Belgium
Belize
Benin
Bermuda
Bhutan
Bolivia
Bosnia-Herzegovina
Botswana
Brazil
British Virgin Islands
Brunei Darussalam
Bulgaria
Burkina Faso
Burma
Burundi
Country
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
Cambodia
Cameroon
Canada
Cape Verde
Cayman Islands
Central African Republic
Chad
Chile
China
Colombia
Comoros
Congo Republic
Congo, Democratic Republic
Costa Rica
Cote d’Ivoire
Croatia
Cuba
Cyprus
Czech Republic
202
135
136
137
138
139
140
141
142
143
144
145
315
147
148
149
150
151
152
D
Denmark
Djibouti
Dominica
Dominican Republic
153
154
155
156
E
Ecuador
Egypt
El Salvador
Equatorial Guinea
Eritrea
Estonia
Ethiopia
158
159
160
161
162
163
164
175
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ultimail Operator Manual
Country
Code
F
Falkland Islands
Faroe Islands
Fiji
Finland
France
French Guiana
French Polinesia
165
166
167
168
169
170
171
G
Gabon
Gambia
Georgia
Germany
Ghana
Gibraltar
Great Britain
Greece
Greenland
Grenada
Guadeloupe
Guatemala
Guinea
Guinea-Bissau
Guyana
172
173
174
175
176
177
178
179
180
181
182
183
184
185
186
H
Haiti
Honduras
Hong Kong
Hungary
187
188
189
190
I
Iceland
India
Indonesia
Iran
191
192
193
194
Country
Code
Iraq
Ireland
Israel
Italy
195
196
197
198
J
Jamaica
Japan
Jordan
199
200
201
K
Kazakhstan
Kenya
Kiribati
Korea, Democratic People’s
Republic (North)
Korea, Republic of (South)
Kuwait
Kyrgyzstan
203
204
205
206
207
208
209
L
Laos
Latvia
Lebanon
Lesotho
Liberia
Libya
Liechtenstein
Lithuania
Luxembourg
210
211
212
213
214
215
216
217
218
M
Macao
Macedonia
Madagascar
Malawi
Malaysia
Maldives
219
220
221
223
224
225
Appendix – Country codes
Country
Code
Country
Code
Mali
Malta
Morocco
Marshall Islands
Martinique
Mauritania
Mauritius
Mexico
Micronesia
Moldova
Mongolia
Montserrat
Mozambique
226
227
236
318
228
229
230
231
319
232
233
235
237
Pitcairn Islands
Poland
Portugal
256
257
258
Q
Qatar
259
R
Reunion
Romania
Russia
Rwanda
260
261
262
263
S
N
Namibia
Nauru
Nepal
Netherlands
Netherlands Antilles
New Caledonia
New Zealand
Nicaragua
Niger
Nigeria
Norway
238
239
240
241
242
243
244
245
246
247
248
O
Oman
249
P
Pakistan
Panama
Papua New Guinea
Paraguay
Peru
Philippines
250
251
252
253
254
255
Saint Christopher
Saint Helena
Saint Lucia
Saint Pierre & Miquelon
Saint Vincent & the
Grenadines
San Marino
Sao Tome & Principe
Saudi Arabia
Senegal
Serbia
Seychelles
Sierra Leone
Singapore
Slovak Republic
Slovenia
Solomon Islands
Somalia
South Africa
Spain
Sri Lanka
Sudan
Suriname
264
265
266
267
268
269
270
271
272
273
274
275
276
277
278
279
280
281
282
283
284
285
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ultimail Operator Manual
Country
Code
Country
Swaziland
Sweden
Switzerland
Syria
286
287
288
289
Y
T
Taiwan
Tajikistan
Tanzania
Thailand
Togo
Tonga
Trinidad and Tobago
Tristan da Cunha
Tunisia
Turkey
Turkmenistan
Turks & Caicos Islands
Tuvalu
290
291
292
293
294
295
296
297
298
299
300
301
302
U
Uganda
Ukraine
United Arab Emirates
Uruguay
Uzbekistan
303
304
305
306
307
V
Vanuatu
Vatican City
Venezuela
Vietnam
308
309
310
311
W
Wallis & Futuna Islands
Western Samoa
312
313
Code
Yemen
314
Z
Zambia
Zimbabwe
316
317
Appendix – Glossary
Glossary
Label
Special self-adhesive label which you can meter
and stick onto your mail pieces. Necessary for
large, heavy and thick mail pieces. Use only
labels from Francotyp-Postalia.
MASTER card
Plastic card with a memory chip. Access card for
system administrator. MASTER card allows
access to all system functions.
Meter imprint
Metering mail for carrying by the United States
Postal Service.
When metering, the ultimail prints among other
things the indica, the postage value, the date and
the machine identification on the envelope.
An advertising imprint, an SMS-text and an
endorsement can also be printed.
Modem
Electronic unit built into the ultimail which
enables exchange of code numbers and desired
postage amounts over the phone line.
Outside dialing parameters
A single or several “0” and pauses to dial into the
public phone network (outside line access).
RRC – Remote Rate Change
Online update of rate table for rate calculation.
Data for new rate table are directly loaded to the
ultimail via modem from the Remote rate table
center. This service is currently not yet available
in USA.
TELESET data center (TDC)
Data center of Francotyp-Postalia. Postage is
released and accounts managed. The Teleset
data center is at your service for loading postage
24 hours a day via the built-in modem.
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ultimail Operator Manual
TELESET remote value setting
Postage meter accounting system of FrancotypPostalia. The ultimail and the Teleset data center
exchange value specifications via modem when
loading postage which release the desired
postage amount.
Test print
Imprint consisting of a series of different
patterns.
You can align the cartridges with the aid of horizontal and vertical bar patterns.
Trial run
Meter imprint with the postage value “0” (zero
imprint). This enables you to check the settings
for the meter imprint.
USER card
Plastic card with a memory chip. Access card for
an account. A USER card allows the metering to
one account and the access to selected system
functions.
Appendix – Technical Data
Technical Data
Dimensions
(Length x Width x Height)
22.2 x 15.8 x 10.8 "
(564 x 400 x 273 mm)
22.2 x 15.8 x 11.8 "
(564 x 400 x 299 mm)
Weight
ultimail 65 / ultimail 95
with manual positioner and catch tray
… and scale*
31.8 x 15.8 x 10.8 "
(807 x 400 x 273 mm)
31.8 x 15.8 x 11.8 "
(807 x 400 x 299 mm)
ultimail 65 / ultimail 95
with sealer* and catch tray
… and scale*
40.5 x 15.8 x 10.8 "
(1028 x 400 x 273 mm)
40.5 x 15.8 x 11.8 "
(1028 x 400 x 299 mm)
ultimail 65 / ultimail 95
with feeder* and catch tray
… and scale*
19.6 lb. (8.9 kg)
21.2 lb. (9.6 kg)
0.9 lb. (0.4 kg)
0.9 lb. (0.4 kg)
9.3 lb. (4.2 kg)
21.7 lb. (9.7 kg)
postage meter ultimail 65 / ultimail 95
… with scale* and label dispenser
catch tray
manual positioner
sealer
feeder
Power connection
115 V / 60 Hz
Power consumption
max. 70 W
max. 70 W
max. 50 W
Battery
3.6 V / 2 Ah / 20 mA, order no. 90.4701.8004.00
ambient temperature: -67°F to 185°F (-55 to +85°C)
Performance
(with US #10)
65 letters/min
95 letters/min
Display
LCD, illuminated, 320 x 240 pixels
*) optional
postage meter ultimail 65
postage meter ultimail 95
feeder
postage meter ultimail 65
postage meter ultimail 95
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ultimail Operator Manual
metering system ultimail 95
metering system ultimail 65
postage meter (stand alone)
Noise emission
< 65 dB(A)
≤ 62 dB(A)
≤ 60 dB(A)
Print system
Inkjet printing featuring HP Technology (2 ink cartridges)
printing range max. 6.1 x 0.95 " (155 x 24.6 mm)
printing resolution 300 dpi x 300 dpi
The Material Safety Data Sheet is available on request at
http://www.francotyp.com/en/products/downloads.
Equipment
Subject to change without prior notice.
Appendix – Technical Data
Mail piece specifications for metering
Format
min. 5.5" x 3.5" (140 mm x 90 mm)
max. 14" x 10" (353 mm x 250 mm)
Thickness
postcards: max. 1/25 " (1 mm)
letters: max. 1/4 " (6.35 mm)
Material
bleached, colored or recycling paper
rough through glossy
20 lb. to 32 lb. (75 g/m2 to 120 g/m2)
colors: white, pale blue, pale gray, pale brown, yellow
ink absorbent material, on which ink will dry within
one minute
no material with air cushions
no corrugated paper
no high-gloss on the side to be imprinted
Friction coefficient
0.3 to 0.4
Labels
self-adhesive
Envelopes with
address window
address window size: max. 4.5" x 1.8" (115 mm x 45 mm)
address window may not be inside the printing range
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ultimail Operator Manual
Envelope specifications for sealing
Flap position
on the longitudinal side
Flap height
1" to 3" (25 mm to 75 mm)
Flap shape and size
You cannot process rectangular, pointed or high flaps.
The side cuts of the flap should be parallel and very close to the side fold edge.
Appendix – Technical Data
Operating and storage conditions
ultimail metering system and ink cartridges
Temperature
59°F to 95°F (+15°C to +35°C)
only use in closed rooms
do not expose to direct sunlight
Rel. humidity
15% to 80% non-condensing
Integrated postage scale (optional)
Weighing area
0.1 oz. to 10 lb. (3 g to 5000 g )
Smallest display value
(display accuracy)
+ 0.1 oz.
–
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ultimail Operator Manual
Appendix – Index
Index
A
B
Access card 14
MASTER 14
plugging 14
removing 14
USER 14
Access card required
OFF 30
switch ON/OFF 72
Access method 112
Access rights 14, 172
Account 61
assign credits 67
change 30
change name 69
current limit 68
delete, all 76
delete, one 76
monthly limit 68
new set up 61
number 62
selecting 66
set to zero 75
standard logo 62, 65
standard SMS-text 62, 64
TELESET access 62
type of budget 63
Account information
display and print 73
Accounts
display number of accounts 61
increase number of accounts 115
ACCT. See Account(s)
Additional service
deselect 41
select 41
Additional text 10
Address window 183
Advert counter
display 99
reset 99
Advertising imprint. See Logo
Ascending 57
Automatic feeding 34
Automatic type of mail endorsement
switch on/off 106
Available postage 57
Back to higher menu level 2
Batch mailing. See Stack processing
Battery
change 143
permissible type 181
Battery compartment 144, 196
Belt conveyor 195
Booking report
display/print 59
Brush
change 140
clean 140
Budget type
change 67
monthly 63
restricted 63
unlimited 63
C
Call help 2
Card reader 196
Cartridge. See Ink cartridges
Catch tray 196
attaching 169
remove 166
Change ink cartridges
cartridges are empty 121
cartridges are nearly empty 126
Cleaning
brush (moistening) 140
housing 120
moistening unit 136
print system 127
Commissioning (after moving) 171
Connecting
external postage scale 54
feeder 170
feeder power cable 169
phone cable 170
postage meter power cable 170
sealer 170
Connecting cable 194, 195
Control panel 2
Control total 57
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ultimail Operator Manual
Counter
advert counter 99
item counter 98
pre-select 47
Country codes 175
Cover flap
ink cartridges 196
sealant tank 194, 195
Current limit 68
Cursor 84, 86
Customer Service 197
D
Date 22, 28
Day light saving time
automatic changeover 100
setting beginning/end 101
Default setting 2, 22, 39, 44, 65, 78, 90, 93, 94,
95, 105, 109
Delete 2
all accounts 76
memories 80
one account 76
print image data 88
rate tables 108
Descending 57
Diagnostics list 161
Dialing parameters 179
Differential weighing 11, 51
enable/disable 116
switching on/off 51
Dismantling (metering system) 164
Display 2, 196
contrast 97
language 114
Error
general 145
in basic settings 148
rate calculation 147
scale 104
signal tones 96
when loading postage 148
when metering 146
when sealing letters 149
when weighing 147
with stack processing 150
Error codes 156
Error messages 156
Extension bracket 21, 195
External postage scale
connect 54
using 54
F
Feeder 11, 195
connect 196
connecting with postage meter 168
separating from postage meter 167
Feeding
large mail pieces 36
letter stack 34
letter, postcard 32
similar mail pieces at sealer 33
single mail pieces at sealer 32
Filling sealit™ sealing liquid 134
Format markings 19, 20
Franking. See Metering
G
Gaps in print image 17, 147
E
Envelope
flap shape 184
specifications 184
with address window 183
Equipment 182
H
High postage 23, 95
Home menu 12, 15, 22
back to 2
meter imprint settings 15
overview 15
Hotline 119
Appendix – Index
I
Imprint offset. See Print offset
Incoming mail
position 49
stamp 48
Incoming mail stamp function
end 45, 46, 49
using 48
InfoPrint 117
enable/disable 117
Ink cartridges 185, 196
adjust 124, 126
change 121, 126
clean 127
clean manually 128
insert 123
material safety data sheet 182
remove 122
Ink Pad Insert 130
replace 130
Installation (when changing location) 168
Interface
25-pin 196
9-pin 182, 196
Internal scale. See Scale
Item counter
display 98
reset 98
K
Key functions 2
Keyboard 2, 196
L
Label 179, 183
insert 37
printing 37
Label dispenser 11, 196
Language (display) 114
Letter guide adjustment 18
Letter guide face 194, 195, 196
Letter guide, adjustable 194, 195
adjust at sealer 18
adjust on the feeder 20
attach 155
Letter stack
place 154
position 34
prepare 34
selecting material 153
Letter transport, run-on time 110
Letters
large 19, 21
metering 31
not seal 21
only seal (not meter) 50
positioning (feeder) 35
positioning (manual) 31
positioning (sealer) 32
seal 21
weighing 43
Limit
current 63
for high postage warning 95
for low postage warning 94
monthly 63
Loading
postage 58
print image data 83
rate table 107
LOCK (weighing mode) 105
Logo 22
change names 82
delete 88
display 81
from USER card 25
load 83
printing 81, 90
set 24
set standard logo for account 65
Low postage warning 94
M
Manual positioner 196
attaching 168
separating from postage meter 166
MASTER card 14, 30, 179
generate 113
Material safety data sheet 182
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ultimail Operator Manual
Memory 77
call 29
delete 44, 80
display data contained 79
for postal rates (rate calculation) 44
memory ‘no. 1’ 78, 80
postage value with type of mail 77
print list 79
reassigning 44
save settings 77
Menu 15
home menu 15
scale menu 38
SET UP menu (overview) 174
Meter imprint 179
example 22
set 22
slide to the left 93
Meter type 92
Metering
labels 2, 37
letters 31
letters from stack 35
Misalignment 17
Mode
CORRECTION 45
INCOMING STAMP 48, 90
METERING 15, 23, 31, 90
METERING AND DIFF. WEIGHING 51
ONLY TRANSPORTING 50, 90
PRINTING LOGO 90
REDATE 46
set 89
Modem 111, 179
change dialing parameters 111
configuration 58, 111
dialing parameters, overview 112
Moistening
adjust 135
changing sponge 136
cleaning sponge 136
Monthly limit. See Limit 68
Multifunction keys 2
N
Nonmachinable surcharge 42
Not seal / non seal 21
O
Offset of meter imprint 93
Operating and storage conditions
ink cartridges 185
ultimail 185
Operating modes 89
Orderline 119
P
Phone line connection 196
Phone numbers
change 118
customer service 197
Phone socket 196
Postage scale, external 54
Postage table. See Rate table
Postage used 57
Postage value 22
determining with scale 43
display in scale menu 38
display in the home menu 15
set 22
Postal rates
calling default setting 39
delete selection 40
saving 44
set 40
Power connection
feeder 169, 195
postage meter 170, 196
Power switch 12, 13, 54, 196
Pre-select counter 47
Print head standby time 109
Print image data 81
delete 88
editing 81, 82, 83
loading from card 83
Print image, faulty 147
Print offset 11, 93
Print system, cleaning 127
Appendix – Index
Q
Quick reference 7
Quick select. See Memory
R
Rate calculation 38
call 38
eliminating faults 147
exit 39
Rate table
delete 108
loading from card 107
switch-over 107
update 107
‘Received on:___’ 48
Register 2, 57
display 57
print 57
Reinstalling 168
Release key 194, 195
Remote diagnostics 119
Remote setting. See TELESET
Removing letter jams 151
feeder 152
postage meter 151
sealer 152
Roller transport 194, 195
RRC 119, 179
Run-on time 110
S
Safety sign 194, 195, 196
Safety tips 7, 9, 163
Scale
external 54, 196
internal 11, 104
tare 104
weighing mode 51, 105
Scale menu 38
special characteristics 38
Seal envelope 194, 195
switch off 21
switch on 21
Sealant tank 194, 195
filling sealit™ sealing liquid 133
Sealant tray 194, 195
Sealer 11, 194
connect 196
connecting with postage meter 168
separating from postage meter 167
sealit™ sealing liquid 134
Service 119, 197
SET UP menu 2, 174
Short code memory. See Memory
Signal tone 96
SMMC 119
SMS-text 22, 83
change 26
delete 88
enter 26, 86
enter/change 83
save 83
select 26
Softkey 2
Sponge 194, 195
change 136
cleaning 136
Stack height 34
markings 195
Stack processing 34
stack height limits 34
Stamp of receipt 11, 48
Standby time (print head) 109
Status line 15
Stock specifications 183
Summer time. See Day light saving time
Switch ‘seal/non seal’ 194, 195
Switching OFF 13
Switching ON 12
Symbols 7
System clock 102
System information 91
System settings 2, 89
T
Tare (scale) 104
TDC 119, 179
Technical Data 181
191
192
ultimail Operator Manual
Telediagnostics 11
TELESET 2, 58, 180
block access 66
error 148
loading postage 58
modem 58
permissible amounts 58
release access 66
Test print 180
Text
delete 85
enter 84
Time 100
correct 102
day light saving 100
Time zone 103
Tone signal, setting 96
Total pieces 57
Trial run 16, 180
Troubleshooting 145
See also Error
Type of mail endorsement 22
automatic setting 106
delete 88
set 27
U
ultimail 65 / 95 10
USER card 14, 30, 180
block 70, 71
create 70
generate 70
V
Ventilation slots 195, 196
W
Weigh 43
Weighing mode 105
differential weighing 51
lock 105
normal 105
Weighing platform 196
attaching 169
remove 165
Weight display 38
Z
Zero
all accounts 75
one account 75
Zero imprint 16
For your notes
193
194
Sealer *
To open:
press here
Cover flap, with the sealant tank underneath
Roller transport
Safety sign
Release key
Letter guide
face
Seal / non seal
switch
Letter receiving
tray
Letter guide (adjustable)
Bar with recessed grip
(setting the lateral letter guide)
Cover flap, with the
sealant tank underneath
Sealant tray
with sponge
Connecting cable
* optional
Feeder (automatic feeding with sealer) *
To open:
press here
Cover flap, with the
sealant tank underneath
Roller transport
Safety sign
Letter guide face
Markings for
maximum stack height
Release key
Extension
bracket
Seal / non seal
switch
Bar with recessed grip
(setting the lateral letter guide)
Belt conveyor
Letter guide (adjustable)
Cover flap, with the
sealant tank underneath
Ventilation slots
Sealant tray
with sponge
Connecting cable
Power connection
* optional
195
Postage meter ultimail 65 / ultimail 95
Cartridge flap,
with 2 ink cartridges underneath
Weighing
platform*
Display
Keyboard
Label dispenser
Catch tray
Safety sign
Manual
positioner
Letter
guide face
Letter
receiving tray
Battery compartment
(on the bottom)
Card reader
Ventilation slots
9-pin interface
(connection for external
rate calculation scale)
25-pin interface
(connection for feeder or sealer)
Additional 9-pin interface
(connection for PC)
Locking clips
(for manual positioner
or feeder / sealer)
Power switch
Power connection
Phone line connection
* optional
196
Service
Service
Every ultimail metering system is thoroughly
checked before leaving the factory. Should any
faults occur with your ultimail in spite of our
extensive quality control, please contact FrancotypPostalia help line.
Our main office will be pleased to tell you the
address of your local servicing dealer.
FP Mailing Solutions
Francotyp-Postalia, Inc.
140 N. Mitchell Court - Suite 200
Addison, IL 60101-7200
Customer Service: (800) 341-6052
www.fp-usa.com
The Francotyp-Postalia quality management system
for the scope Design and Manufacturing of Franking
Machines and Inserters is certified according to
DIN EN ISO 9001.
Registration Number: DE-275570 QM
197
2007-09 / xxx / helbig berlin
51.0033.3209.00 Rev. 03 ECN 07-1174-1
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