MAG | User Guide 2 | Connecting the receiver 3 | Wi-Fi Setup 4 | Using the system 5 | Catch-Up 6 | The remote control 7 | Troubleshooting 2 | Connecting the receiver - MAG CONNECTING THE RECEIVER Place the receiver close to your TV and connect it to your Internet connection with a network cable. If you want to connect the receiver wirelessly, you need a USB WiFi adapter which can be purchased separately. See how you connect the receiver on page 3. Network Cable (ARJ45) You can connect the receiver to your TV using two different methods: 1. If your TV is an older model, and doesn’t have a HDMI input, you can connect the receiver with a RCA cable (Red, white and yellow) which is compatible with most TVs. If your TV doesn’t have an RCA input, you can buy a RCA-to-scart-adapter. RCA cable RCA-to-scart-adapter 2. If your TV is a newer version, your can connect with a HDMI cable. HDMI cable When the receiver is connected to the TV, switch the power on, and the system starts up automatically. Remember to be on the right input (HDMI 1, 2, 3, 4 ...) on your TV. Otherwise you won’t get a picture on the screen. WiFi Setup - MAG | 3 WIFI SETUP Please note that this setup is only needed if you are NOT connected to your receiver with a network cable! To connect your MAG receiver to WiFi, you need a USB WiFi adapter which can be purchased separately. For this setup you will need the Keyboard button (KB) to enter text. STEP 1: Go to System settings... STEP 2: Choose Network... STEP 3: Choose Wireless (Wi-Fi)... STEP 4: Choose Auto (DHCP)... STEP 5: Choose your network from the list... STEP 6: Type key or passphrase. 4 | Using the system - MAG USING THE SYSTEM PROGRAMME GUIDE - EPG When the system is booted, you get a message on the screen that says LOADING ... After a while TVonIP will load the system. To view the programme guide, press the EPG button, and you will get the following picture on the screen: After a few seconds, the receiver will load the last channel it was on when it was switched off, or the programme guide. Above you see the programme guide/EPG. You can navigate using the arrow keys and confirm by pressing the OK button. The vertical line (the now-line) in the picture shows which station is on right now. If you can’t see the vertical line, you can use the right/left arrow keys. Reminder: by selecting a programme which is after the vertical line and press OK, you are creating a reminder which then will appear just before the programme begins. Auto-view: by selecting a programme which is after the vertical line, and press the play button, the receiver will automatically switch to the selected broadcast when it begins. Played Delayed: If you want to watch a programme from the beginning after it has started, you can simply select it and press the play button. Channel Selection: You can switch to the next or previous channel by using the CH+ / CH-. By pressing the OK button while watching TV, you get a smaller channel list up on the left side of the screen, where you can browse using the arrow keys and confirming by pressing the OK button. If you want to see what is on the other channels whilst watching one channel, you can scroll with the arrow keys. At the bottom of the screen a display will appear showing which programs are on the other channels in the list. If you want to see the selected channel, you can confirm with the OK button. DIRECT CHANNEL SELECTION You can go directly to a specific channel by entering the channel number directly on the remote. Again confirm your choice with a press on the OK button. For example, if you are on channel 1 and want to go to channel 7, press the number 7 (the number you press can be seen in the left corner of the TV screen) and then press OK. RADIO Radio channels are on the same list as the TV channels, and starting from number 1001. Please note that depending on what channel you choose, the TV screen will be either black or with some sort of flicker. Catch-Up - MAG | 5 CATCH-UP Via the Catch-Up service you have access to a huge library of past programmes with up to 14 days back-up on almost all channels. Watch what you want, when you want. HOW TO USE THE FUNCTION Go to the channel number 0 - Catch-up (via the programme guide or by dialing 0 + OK / ENTER) Here you get a list of recorded channels which you can view or replay: 1 3 2 On the left side (1) you see a list of channels. Use the up/down arrow to select the channel. You can also sort the channels numerically or alphabetically using the RED button. When the channel is highligted with green, use the RIGHT arrow to switch to the column with the programmes (3). Here are several ways to find the desired programme: • • • • • • Use the arrow UP/DOWN to select the programme Use the RIGHT arrow to get to the far right column (2) and select the first letter in the programme title Sort by date using RED button Skip to the next programme title using GREEN button Skip to the previous letter using YELLOW button Skip to the next letter using BLUE button Before choosing a programme, make sure it’s highlighted with green. Then select the programme with the OK button. To exit Catch-Up and watch normal TV, you can press the STOP button. ADDITIONAL FEATURES Note that the following functions depend on a stable internet connection. • RIGHT arrow lets you jump 10% forward in the programme • LEFT arrow lets you jump 10% back in the programme • BLUE button allows you to skip 30 seconds • YELLOW button lets you jump back 30 seconds • Pressing PAUSE (II) and then ENTER/OK, you can even enter the time where you want to jump to in skip the programme. Use the number keys to enter the time (eg. You can enter 0:30:00 to skip ahead 30 minutes) 6 | The remote control - MAG THE REMOTE CONTROL There are three different remotes for the MAG receiver - find yours below EPG To get to the EPG, press the EPG button. Pressing the same button brings you back to the channel you watched last. INFORMATION The info button displays information about the programme you are watching. On most channels you will see a description, channel and start and end time. NAVIGATING THE MENUS The arrow keys are used to navigate the menu. Your selection is confirmed with the OK button. MENU BUTTON (also called panic button) With the menu button you can make a quick reboot lasting only a few seconds. 2 1 1 1 2 7 3 3 5 5 6 2 4 6 5 4 6 7 4 3 8 1) On / Off 2)EPG 3)Setup 4) Quick reboot 5) Used for functions in Catch-up 6) Back 7)Exit 8) Back to EPG 7 8 8 Troubleshooting - MAG | 7 TROUBLESHOOTING QUICK RESTART If you experience problems, the menu button should be your first choice. Your receiver is very much like a computer in a small package, and it needs a reboot every once in a while. This reboot only takes seconds and is much faster than if you unplug it. If the box doesn’t respond to this button, you should unplug it and plug it back in. The box can take 2-3 minutes to load. This is normal. PAGE LOAD ERROR If a programme stops or the screen goes black and you get a message on the screen that says Page Load Error after you have unplugged and plugged back in, this is due to your receiver not connecting to the Internet. This rarely happens if you have a good internet connection, but if it happens, you can try the following: • Unplug both Internet router and receiver. • Wait two minutes, then plug in the router again. • Wait about two minutes or until the lights on your router become stable, and then plug the receiver back in. THE TEXT TAKES UP TOO MUCH SCREEN Note that if you have BoxTV and have connected your receiver with an RCA cable, you can experience trouble with the programme guide and the catch-up menu. The picture however will not change. If any of the text/image disappears on the screen, your receiver is incorrectly set up to your TV. You can correct this by following the steps below: • • Press SETUP. You should now see a blue and white menu on the screen. Press the down arrow key until VIDEO marked. Confirm with the OK button. You will now get a new menu on the screen, with four options. For a newer flat-screen TV, the settings should be as follows: 1. 2. 3. 4. 720i-60 1280x720 Disabled OFF • • Press down arrow until OK is highlighted. Press OK to return to the previous menu. Use the arrow keys to select Reboot Box. Confirm with OK and press OK again when asked if you’re sure. BLUE SCREEN (TFTP load or DHCP) Start by unlpugging your receiver. Hold down the menu button while you plug the receiver back in. Keep the button held down and make sure to point the remote at your TV. Now you will see a menu on a blue screen. Use the arrow keys and select Boot Mode. Now press the right arrow key until the right column changes to NAND2. Use the arrow keys to go down down and select Exit & Save - press the RIGHT arrow key and confirm by pressing OK. 8 | Troubleshooting - MAG IMAGE FREEZES If the image freezes, you can try to manually change the buffer size of your MAG box. 1. Press the SETUP- or SET button on your remote. 2. Select “Advanced settings” and press OK. 3. Navigate down to “Buffer Size (ms)”. 4. Use left/right key to change the “Buffer Size (ms)”. 5. Press OK to save. 6. Press the EXIT button twice to go back to System Settings. 7. Choose "Reboot Device". Confirm with OK and select "Yes" when asked if you're sure. Confirm with OK. If this doesn’t help, you are always welcome to contact us.
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