Using eduroam - University of Bedfordshire

Using eduroam - University of Bedfordshire
Using
What is eduroam?
Eduroam (education roaming) is a secure, international service that lets staff
and students from participating institutions have access to the Internet via wi-fi
when visiting member sites.
How do I use eduroam?
The first thing to do is check that you can connect to your institution’s
eduroam service. Each institution should provide instructions on how to
configure your wi-fi compatible laptop or mobile device.
The following configuration instructions are for University of Bedfordshire
staff, students and research students.
Once configured, your device should be able to connect to any other member
institution’s eduroam service via a detected wi-fi network.
What do I need?
There are far too many wi-fi compatible devices to mention them all here.
However, we can give information on the most popular operating systems:






Android 2+
iOS 4+
Windows XP (SP3)
Windows 7
Mac OSX (Lion, Snow Leopard)
Blackberry (v5 and v6)
Your device must be capable of:


IEEE 802.1X (Enterprise authentication) using PEAP and MSCHAPV2
WPA2 wireless encryption
If you’re not sure, follow the instructions for your OS and see if it works!
What are my eduroam credentials?
For staff, it’s your usual University network username. This is typically first
initial and surname. Follow this with your institution’s domain (e.g.
[email protected] or [email protected])
Using eduroam

For students, it’s your student number followed by your institution’s
domain (e.g. [email protected])

Your password is your usual network password
What if I can’t connect to eduroam?
Before you do anything else, check that you are typing in the correct
username and password. If you are, please try changing your University of
Bedfordshire network password using pwd.beds.ac.uk, then wait five minutes
after making the change and try to login again.
If you still can’t connect:

Staff should contact the ISD Helpdesk at helpdesk.beds.ac.uk or call
extension 3366.

Students should contact the Student Information Desk (SID).
How long can I connect to eduroam for?
As long as you remain in range and your device doesn’t turn off your wi-fi, you
can remain connected for as long as you need. The only proviso is if you are
inactive for longer than 60 minutes, you are disconnected from the eduroam
network automatically.
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Device Operating System instructions
Android 2.x or above
Please note that the process for older Android devices might require the
creation of a credential storage for your device. This is not typically required
for wi-fi connections, but due to the security settings associated with eduroam
the Android OS might ask you to create one if this hasn’t been done before.
Access ‘All Programs’ and then select ‘Settings’
Select ‘Wireless and Networks’. Select ‘Turn on Wi-Fi if it isn’t
already on. Select ‘Wi-Fi settings’

You should see ‘eduroam’ appear in your list of Wi-Fi networks.
Select that entry to try connecting

Choose the EAP method as PEAP and the Phase 2 Authentication
as MSCHAPV2

The identity for staff will be your initial letter and surname followed
by @beds.ac.uk (e.g. [email protected])

The identity for students will be your student number followed by
@beds.ac.uk (e.g. [email protected])

Ignore Anonymous identity. The Wireless password is your usual
University network password. Click on Connect
Figure 1 - Setting up or removing connections to eduroam (Android 2.1)
How can I erase my eduroam login details?

To remove your credentials, go to the ‘Wi-Fi settings’ again, then select
and ‘eduroam’ and up pops an option to ‘Forget’. Select this option

The next time you try and connect to ‘eduroam’ you will have to enter
your username and Wi-Fi password again
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Apple iOS v4
The following instructions for connecting to eduroam should work for any iPad
or iPhone device running iOs v4 or above.
Go to settings and turn Wi-Fi on (if it isn’t already).
A list of detected Networks should appear.
Choose ‘eduroam’ and type in your eduroam
credentials, then select the ‘Join’ button.
If you get ‘Unable to join the network “eduroam”’
then your credentials are incorrect or you need to
change your password by visiting pwd.beds.ac.uk,
then wait 5 minutes after the change and try again.
Figure 2 - Connected!
(iPhone)
If you are returned to the list of detected Networks
and see a tick next to ‘eduroam’ (Figure 2) then
you’re connected!
How can I erase my eduroam login details?

Go to Settings, Wi-Fi. Turn Wi-Fi on if required then select the blue
arrow to the right of the ‘eduroam’ Network (Figure 2)

On the next screen, select the button labelled ‘Forget this Network’

The next time you try and connect to ‘eduroam’ you will have to enter
your username and Wi-Fi password again.
Apple iOS v5
Figure 3 – Connected! (iPad)
iOS v5 works exactly as v4, regardless of whether you are using an iPhone or
an iPad (Figure 3).
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Microsoft Windows XP (SP3)
These instructions assume that Windows XP is set up on your computer to
manage Wireless networks, rather than any third party wi-fi application.
Note: Windows XP Service Pack 3 (SP3) is required for connecting to
‘eduroam’ due to the security protocols used. It won’t work without it!
Figure 4 - XP detecting wireless networks in range
When Wireless networks are in range, XP will tell you via the system tray
(Figure 4).
If your computer has automatically connected to another wi-fi network, rightclick over the network icon on the system tray and select ‘View Available
Wireless Networks’, otherwise select the ‘Wireless networks detected’
message.
Figure 5 - Choose a wireless network

At the University you should see at least ‘UoB-Guest’, ‘UoB-Staff’,
‘UoB-Student’ and ‘eduroam’ in the list (Figure 5)
Configuration

Click the ‘Change advanced settings’ on the left, then select the
‘Wireless Networks’ tab
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
You need to add ‘eduroam’ to your list of preferred networks. Click on
the ‘Add’ button and then create a new entry

Type in the Network name (SSID) as eduroam

Network Authentication is ‘WPA2’ and the Data encryption is ‘AES’
Figure 6 - Choosing PEAP

Select the ‘Authentication’ tab and change the EAP type to ‘Protected
EAP (PEAP)’ then click the ‘Properties’ button

Under ‘Select Authentication Method:’ it should already have chosen
‘Secured password (EAP-MSCHAP v2). Select the ‘Configure…’ button
next to this

Untick/deselect the option saying ‘Automatically use my Windows logon
name and password (and domain if any)’ then click OK
Figure 7 - Deselect the ‘Automatically use…’ option
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
Click OK twice, then select the ‘Connection’ tab and untick/deselect
‘Connect when the network is in range’ (so Windows XP doesn’t
automatically try to connect whenever it detects the ‘eduroam’ network)

Click OK twice to return to the Windows desktop
Congratulations. Windows XP is now configured to connect to the University
‘eduroam’ service.
Connecting

Double-click on ‘eduroam’ from your list of detected wireless networks.
A ‘Wireless Network Connection’ window appears

The network icon in the system tray will pop up with a message saying
“Click here to select a certificate or other credentials for connection to
the network eduroam”
Figure 8 - Enter your Credentials (Windows XP)

Click the message to see a new login window appear (Figure 8)

The User name for staff will be your initial letter and surname followed
by @beds.ac.uk (e.g. [email protected])

The User name for students will be your student number followed by
@beds.ac.uk (e.g. [email protected])

The pasword is your usual University network password
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
Click OK. It should say ‘Attempting to authenticate’ and the system tray
will then ask you to click another message

You might need to validate a server certificate. Click on OK. After a few
seconds of ‘Limited connectivity’ you are connected to ‘eduroam’
What happens next time?

The next time you need to connect, just double-click on ‘eduroam’ from
the detected wireless networks list and XP should connect
How can I erase my eduroam login details?

Select ‘eduroam’ from the wi-fi list and then click the ‘Change advanced
settings’ on the left, then select the ‘Wireless Networks’ tab
Figure 9 - Removing eduroam

Delete ‘eduroam’ from the list by selecting it and then clicking on
‘Remove’ (Figure 9).
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Windows 7
With your Wi-Fi turned on, Windows 7 will have either already connected to a
service or will tell you that it isn’t connected but connections are available
(Figure 10).
Figure 10 - Not connected (Windows 7)

Click on the Wi-Fi bars icon in the system tray to see the list of
detected connections

Click on ‘eduroam’ and deselect ‘Connect automatically’ (Figure 11)
before clicking on the ‘Connect’ button
This is selected by
default, so turn it off
before you select the
‘Connect’ button if you
don’t want Windows 7
connecting
automatically to
‘eduroam’ next time
Figure 11 - Choose eduroam (Windows 7)

Clicking on ‘Connect’ will then try connecting you to the ‘eduroam’
wireless network
Figure 12 - Login with your credentials (Staff example)
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
The credentials for staff will be your initial letter and surname followed
by @beds.ac.uk (e.g. jblo[email protected])

The credentials for students will be your student number followed by
@beds.ac.uk (e.g. [email protected])

The password is your usual University network password

You might be told that the connection could not be completed due to a
problem with a certificate. Don’t worry - select the ‘Connect’ button to
proceed
Figure 13 - Connecting! (Windows 7)

Windows 7 should then connect to ‘eduroam’ (Figure 13).

If Windows 7 asks what type of network you are connecting to, select
‘Public’ (the last and most secure option).
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Blackberry v5.0.0.xxx
When setting up ‘eduroam’ on your Blackberry, only change the settings
mentioned below. Leave everything else on the default settings.

From the Blackberry’s main menu, press the Menu button
phone

Find the ‘Manage Connections’ icon and select it (Figure 14)
on the
Figure 14 - Manage your connections

Select the ‘Set Up Wi-Fi Network’ option

Select ‘Next’ to begin

Select ‘Manually Add Network’

Type ‘eduroam’ as the Network Name (SSID) and select ‘Add’

For ‘Security Type’ choose ‘PEAP’
Figure 15 - Adding security settings

The User name for staff will be your initial letter and surname followed
by @beds.ac.uk (e.g. [email protected])
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
The User name for students will be your student number followed by
@beds.ac.uk (e.g. [email protected])

The password is your usual University network password

The Inner link security is EAP-MS-CHAP v2

Go down the screen until you see ‘Disable Server Certificate Validation’
and select it
Figure 16 - Connecting

Select ‘Connect’ and your Blackberry should then attempt to connect to
eduroam
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Blackberry v6.0.0.xxx
When setting up ‘eduroam’ on your Blackberry, only change the settings
mentioned below. Leave everything else on the default settings.

Highlight the top bar (showing the date and time) on the Blackberry’s
main menu and then select it
Figure 17 - Setting up a new Wi-Fi network

Scroll down to ‘Set Up Wi-Fi Network’ and select the option (Figure 17)
Figure 18 – Turn on Wi-Fi

If asked, select ‘Turn on Wi-Fi’ (Figure 18)

You are shown a list of detected networks, including ‘eduroam (WPA2
Enterprise)’ which you should select

New options appear. The Enterprise sub-type should be ‘PEAP’ (might
be labelled ‘Security type’)

The User name for staff will be your initial letter and surname followed
by @beds.ac.uk (e.g. [email protected])

The User name for students will be your student number followed by
@beds.ac.uk (e.g. [email protected])

The password is your usual University network password

The Inner Link security is ‘EAP-MS-CHAP V2’
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
Select ‘Disable Server Certificate Validation’ (Figure 19)
Figure 19 - Disable server certificate validation

Select ‘Connect’

Your Blackberry should then attempt to connect to eduroam
Figure 20 – Connecting

Your Blackberry will report ‘Manually connecting to network was
successful’. You are now connected and your ‘eduroam’ settings are
saved.
What happens next time?

Next time you wish to connect, just select ‘eduroam’ from your list of
detected wi-fi networks
How can I erase my eduroam login details?

Select ‘Set Up Wi-Fi Network’

Select ‘Saved Wi-Fi Networks’ and highlight ‘eduroam’

Press the Options button on your Blackberry and select ‘Delete’
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Mac OS – 10.7.2
With Wi-Fi turned on, you will detect ‘eduroam’ as one of the wireless
networks on offer at the University.

Select ‘eduroam’ from the list. It will detect that WPA2 enterprise
encryption is required (Figure 21)
Figure 21 - Mac OS 10.7.2 detecting the eduroam service

The Username for staff will be your initial letter and surname followed
by @beds.ac.uk (e.g. jbl[email protected])

The Username for students will be your student number followed by
@beds.ac.uk (e.g. [email protected])

The password is your usual University network password

If the certificate queries the certificate, select ‘Continue’

You might be asked to create or amend your certificate trust settings,
which are stored locally on your computer and have a separate
username and password (Figure 22)
Figure 22 - Certificate Trust Settings

After a few seconds, your Mac will successfully connect to ‘eduroam’.
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Mac OS - 10.6.8
You can’t immediately connect to the detected ‘eduroam’ network. Instead,
manually define a network connection called ‘eduroam’ so you can include the
correct encryption settings:
On the desktop, go to ‘System Preferences’ and select the
‘Network’ option

Select ‘Network Name’

Select Join Other Network

Type in eduroam

Select Security and choose ‘WPA2 Enterprise’

The User name for staff will be your initial letter and surname followed
by @beds.ac.uk (e.g. [email protected])

The User name for students will be your student number followed by
@beds.ac.uk (e.g. [email protected])

The password is your usual University network password

802.1x should be left on Automatic
Figure 23 - Manually configure eduroam (Staff example)

Enable 'Remember this network' if you want to keep these details
saved

Click on the 'Join' button (Figure 23)
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
If you are asked about a certificate, just click on the ‘Continue’ button
(Figure 24)
Figure 24 - Verify Certificate

You should now successfully connect to ‘eduroam’.
What if I can't connect using Mac OS-X?
There are a couple of additional things to do:

The first is to change your University network password by visiting
pwd.beds.ac.uk, wait five minutes and then try to login again

The second is to create a new User profile and amend the security
options:

On the desktop, go to ‘System Preferences’ and select the
‘Network’ option

Turn the AirPort on if it isn't already

Select the 'Advanced' button

Select the 802.1x tab along the top

If you don't see an eduroam user profile in the left-hand list already,
click on the + and create a new User profile (call it 'WPA2eduroam')

Enter your eduroam credentials (User Name and Password)

Select Wireless Network and choose 'eduroam'

Choose Security type 'WPA2 Enterprise'

In Authentication, select PEAP from the list and then click the
'Configure' button

Type '[email protected]' and click on OK
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Problems?
A few things to be aware of:

If you are not a student or employee of the University of Bedfordshire,
you must have successfully authenticated to your own institution’s
‘eduroam’ service before you try to connect to any other

Ensure you are typing the correct username and password when you
attempt to login

If you lose the wi-fi signal or wi-fi becomes disabled or turned off on
your device, then you will have to authenticate again

Staff should note that you can’t login to the Novell network using the
Novell client via ‘eduroam’. This situation should change in the future,
and ISD will post via the usual communication channels when this
happens. Some other University services will also not work via
‘eduroam’

Don’t forget that staff and students can try and change their password
via pwd.beds.ac.uk before contacting the relevant Helpdesk for further
assistance

Finally, ‘eduroam’ at the University of Bedfordshire is currently a trial
service and is subject to the standard ISD Trial - Terms and Conditions.
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