BT Diverse 2000 User's Manual

BT Diverse 2000 User's Manual
Diverse 2000
Executive Handset
user guide
This handset is also compatible with the
Diverse 2-Line and Diverse ISDN.
Please refer to main user manual for
instructions.
The Diverse 2000 Executive Handset is
not compatible with the Diverse 1000.
To be used with Diverse 2000 base
station or Diverse 2000 Handset
Charger.
Check that your Diverse 2000
Executive Handset is complete.
When you unpack you should have:
• Diverse 2000 Executive Handset.
• Handset carrying clip.
• Two nickel cadmium (NiCad).
rechargeable batteries.
• Battery compartment cover.
For your records
Date of purchase:
Place of purchase:
Purchase price:
For warranty purposes, proof of
purchase is required, so please keep
your receipt.
My Executive Handset PIN is:
See page 33 for more information about
your handset PIN.
Please open this page for a further
‘at a glance’ guide to your Diverse 2000
Executive Handset.
At a glance
Belt clip
Display
Menu
Option buttons
Brings up the menu
onto the display.
Lets you select from the
menu options on the display.
End Call (red)
ABC
1
DEF
2
3
Used to end a telephone call.
GHI
4
PQRS
7
a
JKL
MNO
TUV
WXYZ
5
6
8
A
✱
Used to make and
answer calls.
9
.
#
0
PWR
RCL
Recall
Power
For use with switchboards
and BT Select Services.
For switching the
handset ON and OFF.
Re-chargeable battery cover
1
Phone (green)
2
2
In this guide
At a glance
1
Introduction
4
Setting up
8
Registering a new Diverse
2000 Executive Handset
with a base station
12
Using the Diverse
2000 Executive Handset
17
Additional features
33
Maintenance
49
Help
50
Technical information
54
Index
56
Hints and tips boxes
In this user guide, we have included
helpful tips and important information
shown in grey boxes.
3
Introduction
Please read the instructions carefully
before use and retain this user guide for
future reference. For comprehensive
instructions see your main Diverse user
guide.
As this product is rechargeable, it is
normal that a certain amount of heat
will be produced in its day-to-day
operation. Whilst this is entirely safe we
would advise against placing the phone
on antique, veneered or wooden surfaces
as damage may occur.
Building up a phone system
You can add further handsets to build
up a comprehensive and easy-to-use
cordless telephone system. You can use
up to six separate handsets (8 with the
Diverse 2-Line and Diverse ISDN) with
each Diverse base station and up to four
base stations with each handset. Please
refer to your base station user guide for
more comprehensive information of the
configurations that are possible.
4
WARNING
1 Use only approved nickel-cadmium
(NiCad) rechargeable batteries.
Never use any other batteries, or
conventional alkaline batteries.
Using such batteries could destroy
the battery casing, which is
dangerous.
Recommended batteries should have a
power rating of 600m Ah 1.2V.
Suitable batteries are listed on page 7
(batteries are available from the Diverse
helpline on 0345 908070 and your
local BT shop).
2 Do not combine different battery types
in the same handset.
3 Do not try to use any power supply
except the one provided, otherwise you
may permanently damage your Diverse.
It will also result in non-compliance with
EN41003: 1993, and will invalidate the
approval given to this apparatus.
4 Do not use non-BT Diverse charging
units; this could damage the batteries.
5 Research has shown that in certain
cases, medical equipment can be
affected by cordless telephones. A
distance of at least one metre should
therefore be observed between the
telephone and medical equipment. All
regulations on the usage of cordless
phones issued by medical institutions
should also be followed.
6 The Diverse handset can also interfere
with other electrical equipment e.g.
answering machines, TV and radio sets,
clock radio/ alarms and computers if
5
WARNING cont.
placed too close. It is recommended you
place your Diverse handset at least one
metre away from such appliances to
avoid any risk of interference.
7 If you wear a hearing aid, please note
that the Diverse works by sending radio
signals between the base station and
handset. These signals can interfere
with hearing aids, causing a humming
noise.
8 There is a slight chance that your
phone could be damaged by an
electrical storm. We recommend that
you unplug your Diverse from the
mains power and telephone line socket
during storms.
9 Do not use your phone in bathrooms,
near fire or water, or in areas where
there is a danger of explosion.
10 Clean the handset and base station with
a damp cloth (not wet) or anti static
wipe. Never use a dry cloth or spray
cleaning fluid directly onto the phone.
11 Do not dispose of your batteries in
normal household rubbish and do not
place in water or a fire.
General cleaning
Simply clean the handset and base station
with a damp (not wet) cloth or antistatic
wipe. Never use a dry cloth as this may
cause a static shock. Never spray cleaning
fluid directly onto the telephone.
6
The handset has a range of up to 300
metres outside and up to 50 metres in
buildings, depending on the type of
construction.
Approved rechargeable batteries
Use only the rechargeable battery types
listed below and do not mix two types in
the same handset:
Nickel-cadmium
Saft RC6
Panasonic P-60 AA/1P
Philips R6 NC-P
UCAR RC6
DAIMON ACCU 1000
Varta Accu Plus Ni-Cd 1.2V No. 5006
Sanyo N-3U
Energizer Eveready RC 6
GP 60AA KC
Batteries can be obtained from the
Diverse Helpline on 0345 908070 or
your local BT shop.
7
Setting Up
1 Install the rechargeable
batteries in the handset
The handset uses the two AA size nickel
cadmium (NiCad) batteries, which are
supplied. To install them, insert the
batteries as indicated on the label inside
the battery compartment and slide the
battery compartment cover shut. The
battery compartment cover may be
found in the packaging with the
batteries.
2
1
Important
When replacing batteries always use
good quality nickel cadmium (NiCad)
rechargeable AA types with at least
600mAh capacity in order to achieve
the specified operating time. Never
use other batteries or conventional
alkaline batteries. They could result
in a short circuit or destroy the
battery casing. Recommended
rechargeable batteries are available
from the Diverse Helpline 0345
908070 and the BT Shop.
8
2 Fit the handset belt clip
Fit the belt clip onto the back of the
handset.
Slot
Tab
3 Charge the handset batteries
for at least 16 hours
Battery display when inserting or
replacing a battery
When you replace the handset batteries
with ones that have been fully charged,
the battery indicator will not show full
until the next charge cycle has been
completed. Charge the handset until the
batteries register full again. From then
on the display will be correct.
Place the handset on the base station or
charging unit (available separately). The
handset can be charged face up or
down. Make sure that the contacts on
the bottom end of the handset are
touching both charging contacts.
When the handset batteries are
charging, the green CHARGING light
comes on. it goes off when the battery
is fully charged. It will come on again
occasionally to indicate that the battery
is being topped up.
When the handset has been charging
for 16 hours, the Diverse 2000 Executive
is ready for use.
9
Battery performance
After charging your Diverse 2000
Executive Handset for the first time,
subsequent charging time for the
handset batteries is approximately 4-5
hours. Batteries and case may become
warm during charging. This is normal
and not dangerous.
Under ideal conditions, the handset
batteries should give about 6 hours
talktime or 50 hours standby on a
single charge. However, new NiCad
batteries do not reach their full capacity
until they have been in normal use for
several days.
Please note that the lifespan of NiCad
rechargeable batteries depends on how
heavily they are used. However, over
time, their capacity to recharge will
begin to diminish and they will
eventually need replacing.
Battery low warning
An LCD on the handset display shows
the current charging level. When the
batteries are almost f lat a beep sounds
and the display shows the empty battery
symbol. Displays showing that charging
is in progress are listed below:
Batteries fully charged
Batteries at 66%
Batteries at 33%
Batteries empty
10
Getting the most out of your
batteries
Avoid replacing the handset on the base
station between calls. It is best to keep
the handset off the base for a few hours
at a time.
If the
symbol flashes
continuously, it means the handset is
either out of range or is not registered
with the base station. To register, follow
the steps on page 12. All additional
handsets you purchase will need to be
individually registered with the base
station before they will work.
The symbol may also f lash after a
power failure. Provided the handset
has been registered with the base, the
symbol will stop f lashing after a
while indicating the handset has
automatically re-registered to the base
station. If it continues to f lash,
re-register the handset to the base
station – see page 12.
Please note: If you go out of range of
a base station for a long time while your
handset is switched ON, it may take
more than 20 minutes to ‘find’ the base
station again when you come back
within range. However, by simply
switching the handset OFF for a
moment, then ON again, it will find the
base station within a few seconds.
11
Registering a new
Diverse 2000
Executive Handset
with a base station
Display
Option buttons
Menu button
Your handset offers a menu-driven
display. You enter the menu lists by
using the MENU button. The option
buttons below the display allow you to
select the options within each menu and
make adjustments to their settings.
The options shown on the display are
indicated by symbols.
These symbols are as follows:
PHONEBOOK, to enter use
and alter phonebook entries.
INT
➞➞
INTERNAL.
REDIAL.
▲
Move UP through menu.
▼
Move DOWN through menu.
GO BACK to previous menu.
OK
-
–
–
––
–
➜
<
>
12
OK.
ACTIVATE.
DELETE.
BACK.
FORWARD.
When moving through the Diverse
Executive Handset’s MENU options
remember, if you wish to escape the
MENU altogether, press the END
CALL
button, or to move back
to the previous screen, select the
GO BACK option button
.
Registering the Diverse 2000
Executive Handset to a Diverse
2010/2015 base station
PWR
• Press the PWR button to switch the
handset ON. Display shows REGISTER?
At the base station:
• Press and hold down the grey PAGER
button, until you hear the tone (after
about ten seconds).
You now have up to 1 minute to register
your handset.
OK
REDI
• Press the option button below OK
on the display.
• Enter the base station system code
using the keypad (default 0000).
• Press OK again.
• All available handset extension
numbers will be displayed.
• Enter one of the extension numbers
using the keypad.
• The handset is now registered as the
extension you have chosen.
The handset will beep once and the
display will momentarily show INTERN
and the number of the handset.
13
If you wish to register your Executive
Handset on a Diverse 1010/1015 base
station, please refer to the user guide of
that particular system for instructions.
The Diverse Executive Handset is not
compatible with the Diverse 1000.
Registering a Diverse 2000 Executive
Handset with Diverse 2-Line or Diverse
ISDN base station
PWR
• Press the PWR button. The display
shows REGISTER.
On the base station:
• Press the green LED button (this will
flash during the registration process).
On the handset:
OK
RED
• Press the option button below OK
on the display.
You now have up to 1 minute to register
your handset.
• Enter the base station system code, using
the keypad (default 0000).
• Press OK.
• All available extension numbers will
be displayed.
• Enter one of the extension numbers,
using the keypad.
• Your handset is now registered as the
extension number you have chosen.
The handset will beep once and the
display will momentarily show INTERN
and the number of the handset.
14
Further help
Additional operating instructions are
given in the guide accompanying your
Diverse base station.
To remove a handset registered at a
Diverse 2010/2015 base station
This deletes handset registration from a
base station.
▲
–
––
–
–
▼
-
OK
RED
• Press the MENU button select SETTINGS
using the DOWN arrow.
• Press OK.
Display shows a list of menu options.
• Use the DOWN arrow to highlight
BASE SETTINGS.
• Press OK.
Display shows base station numbers.
• Press the UP and DOWN arrows to
highlight the base station from which
you wish to de-register your handset.
• Press the ACTIVATE option. Display
shows a list of menu options.
• Press the UP and DOWN arrows to
highlight DE-REGISTER BASE.
• Press OK. Display asks you to enter
PIN.
• Enter the handset PIN number
(default 0000).
• Press OK.
• Confirm handset removal by pressing
the YES option button.
Or
• Press the NO option button to cancel
the procedure. The handset beeps and
is now de-registered from the chosen
base station.
15
The handset must now be removed at
the base station, by following the base
station operating instructions, see
page 37 .
To remove a handset registered with
the Diverse ISDN and 2-Line
You can use any Executive Handset to
remove the registration of another
handset. The handset used must be
switched ON:
▼
OK NEXT SAVE
RED
• Press the MENU button. The main
menu is displayed.
• Press the DOWN arrow to display
SERVICE.
• Press OK.
• Press NEXT to display CANCEL
REGISTER.
• Press OK.
• Enter the system code (default 0000).
• Press OK.
• The display shows all registered
handsets.
• Press the number of the handset to
be removed. This will highlight the
handset numbers you select. (If you
press the wrong number by mistake,
press it again, and it will re-appear on
the screen.)
• Press SAVE to confirm.
16
Using the
Diverse 2000
Executive Handset
On/Off and Protected modes
The handset can be operated in one of
three different modes:
OFF
Phone calls cannot be made and the
handset does not respond to incoming
calls. The display is blank.
PWR
• To switch ON, press the PWR button
briefly. The display is activated.
ON
You can make and receive calls. Display
shows
and MENU options.
PWR
• To switch OFF, press the PWR button
for two seconds.
The handset cannot be switched off if it
is located in the base station
17
PROTECTED
This setting stops you accidentally
operating the handset’s keypad when
carrying it around. You can still receive
incoming calls but cannot make
outgoing calls.
PWR
• To switch to PROTECTED when the
handset is ON, press the PWR button
briefly. Display shows KEYPAD LOCKED.
• To switch back ON, press the PWR
button again briefly.
If the handset is beyond radio distance
of the base station, the display shows
base station name f lashing. You can
also set the handset to ‘beep’ when out
of range (see page 29).
Making and receiving
external calls
To make an external call
Ensure the handset is switched ON.
• Press the PHONE button. You hear the
dial tone and the ‘In Use’ light on the
base station comes on and the display
shows EXTERN.
• Enter the telephone number.
The phone calls the number and the
display shows the number you have
dialled.
Alternatively, you can dial the phone
number you want first, check that it’s
correct and then press the PHONE button
to dial.
If you make a mistake entering numbers,
use the
symbol to delete them.
➜
18
If another handset is already being used
to make an external call, your handset
will display – – – flashing and the word
EXTERN and you will hear the internal
‘busy’ signal.
To end a call
• Press the END CALL button.
Or
• Place the handset back on the base
station or charger.
To accept an incoming call
The phone rings and the display shows:
External Call
RING OFF
• Lift the handset off the base station or
charger.
Or
• Press the PHONE button.
The default setting is for an immediate
connection to callers upon lifting the
handset from the base station or
charging unit. This is called Auto Talk:
it can be deactivated (see page 30).
To redial numbers
You can redial the last five numbers
dialled from your handset.
➞➞ ▼
• Press the REDIAL option.
• Press the DOWN option to find the
number you want.
• When the number is highlighted
press the PHONE button.
19
Paging and making calls
between handsets
To make an internal intercom call
INT
• Press the INT option.
• Dial the internal handset number you
wish to call.
To call all other handsets registered to
the same base
INT
✱
COLL.CALL
• Press the INT option.
• Press the ✱ button. Display shows all
handsets registered.
• All handsets are called. You can talk to
the first handset that answers.
Alternatively, press the COLL.CALL
option after you press INT button.
To find a handset’s extension number
INT
• Press INT option.
• The handset’s extension number is
displayed ie. INTERN 3.
To receive a paged call
The display shows:
Internal Call 1
RING OFF
• Pick up the handset from the base.
Or
• Press the PHONE button.
20
To put an outside call on hold while
you make an internal call
INT
RCL
• Press the INT option.
• Dial the extension number you wish
to contact.
• To go back to your caller press
RECALL.
The internal number you called will hear
internal busy tone and will need to press
the END button to end the connection.
To transfer an external call between
handsets
You are in conversation with an outside
caller and want to transfer the call to
another handset.
INT
• Press the INT option button.
• Dial the extension number you want.
• When the call is answered, press the
END CALL button, or replace your
handset on the base station.
21
Using the Phone Book
Your Diverse 2000 Executive Handset
has a Phone Book which stores up to
100 names and numbers in the memory
(the longer the name, the more memory
will be used).
You can use the Phone Book to look up
numbers and then dial them directly.
When moving through the Diverse
Executive Handset’s MENU options
remember, if you wish to escape the
MENU altogether, press the END
CALL
button, or to move back to
the previous screen, select the GO
BACK option
.
To add a number and name to the
Phone Book
-
–
–
––
–
▲
▼
OK
RED
>
• Press the PHONE BOOK option, then
the ACTIVATE option.
• Use the UP and DOWN options to
highlight NEW ENTRY.
• Press the OK option.
• The display shows < NAME > and < TEL.
NUMBER > and the curser flashes for
you to input the name first.
• Using the alphabet letters on the
keypad, (press and hold each keypad
buttons to scroll through options)
input the name of the person whose
number you wish to store. Use the
FORWARD and BACK options to
move through the words and the
DELETE option to delete mistakes.
• When you have finished writing the
name, press the FORWARD option.
• The display will then ask you to input
the TEL.NUMBER.
22
• Use the keypad to input the telephone
number you wish to store.
• Press the ACTIVATE button.
• Select OK to save the entry.
The name and number has now been
stored in the phonebook, and the
display briefly shows ‘ENTRY STORED’.
To dial a number stored in the phone
book
▲
▼
• Press the PHONEBOOK option. The
display highlights numbers stored in
the phonebook.
• Use the UP and DOWN options to
highlight the name of the person you
wish to call.
• Press the PHONE button to dial.
Quick search for a Phone Book name
When you have accessed the Phone
Book it is possible to make a quick
search to a listed name.
▼
• Press PHONEBOOK option.
• Press the key with the first letter of
the name you wish to call.
The display will now highlight the first
name in the address book that starts
with that letter. If this is the correct
name press PHONE to dial.
Or
Use the DOWN option to move to the
correct name, then press PHONE.
23
To change an entry
–
–
–– RED
OK
–
< >
➜
▼
-
▲
• Press PHONEBOOK option.
• Highlight the number/name you wish
to change using the UP and DOWN
options.
• Press ACTIVATE.
• Use the UP and DOWN options to
highlight EDIT ENTRY.
• Press OK and the display takes you to
the name/number you wish to
change.
• Use the BACK, FORWARD and
DELETE options and keypad to edit
the entry.
• When you have finished press the
ACTIVATE button.
• Use the UP and DOWN options to
highlight SAVE ENTRY or
CANCEL and press OK.
Your number has now been changed
and the display will briefly show
‘ENTRY STORED’.
To delete individual entries
–
OK
–– RED
–
–
▼
-
▲
• Press PHONEBOOK.
• Use the UP and DOWN options to
highlight the name/number you wish
to delete, then press the ACTIVATE
option.
• Use the UP and DOWN to highlight
DELETE ENTRY.
• Press OK.
The name and number have now been
deleted from the phonebook, and the
display briefly shows ‘ENTRY HAS BEEN
DELETED ’.
24
To delete all Phone Book entries
-
–
–
––
–
▲
▼
OK YES
RED
REDN
• Press PHONEBOOK, then press
ACTIVATE.
• Use UP and DOWN options to
highlight DELETE DIRECTORY.
• Press OK. The display will ask you to
ENTER PIN.
• Enter you 4 digit PIN (default 0000).
• Press OK. The display will ask if you
wish to DELETE ALL ENTRIES?
• Select YES.
All entries are now deleted and the
display will briefly show ‘ALL ENTRIES
DELETED’.
Changing the Settings
of your Diverse 2000
Executive Handset
When moving through the Diverse
Executive Handset’s MENU options
remember, if you wish to escape the
MENU altogether, press the END
CALL
button, or to move back to
the previous screen, select the GO BACK
option button
.
The SETTINGS menu:
To display the SETTINGS menu options:
Handset volume
Ringer options
Register
Base settings
Handset settings
--------------------
• Press the MENU button.
• Use the DOWN option to highlight
SETTINGS.
• Press OK.
25
Handset volume – increases or
decreases the earpiece volume.
Ringer Options – adjusts the volume
and tone of the handset ringer.
Register – see page 12.
Base settings – see your base station
user guide.
Handset settings – displays all
settings on your handset for you to
change.
To adjust the handset volume
You can set the handset volume to three
different levels. The default setting is 1.
OK
RED
▲
▼
< >
Press the MENU button.
Highlight SETTINGS.
Press OK.
Use UP and DOWN options to highlight
HANDSET VOLUME.
• Press OK. Display shows steps to
indicate volume level and the volume
number 1, 2 or 3.
• Use the FORWARD and BACK options
to highlight volume level required.
• Press OK. The handset beeps to
confirm the volume has been set.
•
•
•
•
To adjust the ringer volume or tone
The ringer volume can be set to six
different levels. The default setting is 6.
OK
RED
▲
▼
• Press the MENU button
• Highlight SETTINGS and press OK.
• Highlight RINGER OPTIONS using
DOWN option.
• Press OK.
• Use UP and DOWN options to select
RINGER VOLUME or RINGER TONE.
26
To adjust the ringer volume.
OK
REDI
< >
• Highlight RINGER VOLUME and press
OK. Display shows steps to indicate
volume level, and rings that level to
demonstrate (1-6).
• Use BACK and FORWARD arrows to
select desired level.
• Press OK. The handset will beep to
confirm and move back to previous
menu.
To adjust ringer tone.
OK
RED
< >
• Highlight RINGER TONE option and
press OK. Display shows 10 musical
notes, each one representing a
different tone.
• Use the BACK and FORWARD arrows to
move through the options and to hear
a demo tone of each.
• Press OK on the option you prefer.
The handset beeps to confirm and
returns to the previous menu.
The HANDSET SETTINGS menu:
To display the HANDSET SETTINGS menu
options.
Beeps
Auto Backlight
Auto Talk
Change PIN
Language
BabyAlarmLevel
Initialization
--------------------
• Press the MENU button.
• Use the DOWN option to highlight
SETTINGS.
• Press OK.
• Use the DOWN option to highlight
HANDSET SETTINGS.
• Press OK.
27
Beeps – activates and removes
advisory beeps and warnings.
Auto Backlight – switches a light ON
and OFF behind the display.
Auto Talk – for automatic call
acceptance. The handset automatically
answers an incoming call when picked
up from the base station or charger.
This can be de-activated.
Change PIN – see page 34, Additional
features.
Language – to change the display to
read in different European languages.
BabyAlarmLevel – set the baby alarm
sensitivity on.
Initialisation – resets the handset to
default settings.
To switch ON and remove advisory
beeps and warnings
You can control the following beeps.
Switching them OFF will save battery
energy but deprive you of information
you may need while using your phone.
Key confirmation beep
Each time a key is pressed the beep
sounds. Default setting is ON.
Battery warning beep
Tells you when the battery needs
charging. Default setting is ON.
Range warning beep
Tells you when the handset is too far
from the base station during a call.
Default setting is OFF.
Confirmation beep
Confirms that you have followed
procedures correctly.
Default setting is ON.
28
Error beep
Lets you know that you have made a
mistake when following a procedure.
Default setting is ON.
In range beep
Tells you the handset is back within
range of the base station.
Default setting is OFF.
ON OFF
REDN RED
OK
REDI
Press the MENU button.
Select SETTINGS.
Select HANDSET SETTINGS.
Select BEEPS.
Switch the beep you want to modify.
Use the ON and OFF option buttons to
remove or add the beep.
• Press the OK option button to confirm.
Or
• Come out of the beeps menu by
pressing the GO BACK option.
•
•
•
•
•
•
To switch ON and remove the
backlight
The light is activated by touching a
button or by the detection of an incoming
call. The default setting is ON. If you
remove this you will not see the current
battery charging level.
ON OFF
REDN RED
OK
REDI
Press the MENU button.
Select SETTINGS.
Select HANDSET SETTINGS.
Select AUTO BACKLIGHT.
Switch the light ON or OFF using the
ON/OFF options.
• Press the OK option to confirm.
Or
• Come out of the menu without
changing the light by pressing the
GO BACK symbol.
•
•
•
•
•
29
To switch auto talk ON and remove it
Auto talk is for automatic connection to
the caller, on lifting the handset from
the base.The default setting is ON.
ON OFF
REDN RED
OK
REDI
• Press the MENU button.
• Select SETTINGS.
• Select HANDSET SETTINGS.
• Select AUTO TALK.
• Press the ON or OFF option.
• Press OK to confirm.
Or
• Press the GO BACK symbol to come
out of the menu without changing
the setting.
To change the language of the display
You can have the display in English,
GERMAN, FRENCH, ITALIAN,
SPANISH, PORTUGUESE or DUTCH.
The default setting is English.
OK
RED
•
•
•
•
•
•
30
Press the MENU button.
Select SETTINGS.
Select HANDSET SETTINGS.
Select LANGUAGE.
Highlight language required.
Press OK.
If you accidentally set the wrong
language
• Press the MENU button until you
exit the menu completely.
• Press the MENU button again.
• Press the UP and DOWN arrows
until one of these words appear:
– Einstellingen
– Reglages
– Impostazion
– Ajuste
– Instellingen
– Programgôes
• Press OK.
• Press the UP and DOWN arrows
until one of these words appear:
– Lakale Einst
– Reglages Combiné harvester
– Impostaz. Telef
– Ajuste Local
– Program. local
– Lokale. Instell.
• Press the UP and DOWN arrows.
The language menu is displayed
and you can select the appropriate
word for language.
– Sprache
– Langue
– Lingua
– Idioma
– Taal
• Select OK.
Choose the correct word for English,
one of the following choice.
– Inglês
– Engels
– Inglés
– Inglese
– Anglais
– Englisch
• Press OK.
31
To alter the sensitivity level of the
baby alarm
Set the sensitivity before you activate
the baby alarm
< >
OK
RED
Press the MENU button.
Select SETTINGS.
Select HANDSET SETTINGS.
Select BABYALARM LEVEL.
Use the BACK and FORWARD arrows
to select the sensitivity level:
1 = least sensitive; 3 = most sensitive.
• Press OK.
•
•
•
•
•
(See page 38 for a description of the
baby alarm feature.)
To reset the handset back to original
default settings (initialisation)
This will not affect the Phone Book
Directory, PIN, or base system code.
< >
OK
RED
Press the MENU button.
Select SETTINGS.
Select HANDSET SETTINGS.
Select INITIALISATION. The display asks
you to enter your PIN number.
• Enter your PIN (default 0000).
• Press OK.
The display reads: ‘RESET SETTINGS TO
DEFAULT’.
•
•
•
•
32
Additional features
Call timer
Your Diverse 2000 Executive Handset
automatically times the duration of all
external calls. The handset display shows
the call duration during your call and for
a few seconds after it is completed.
Security
Using and changing the security code
and handset PIN
As a digital phone system, your Diverse
provides excellent security features
against others ‘listening in’ to your calls.
You can also prevent unauthorised use
of the handset(s). Each handset needs
to be registered with the base station.
To do this you need to know and use the
system code.
The default setting for both the handset
PIN and system code is 0000. If you do
not wish to change either you can use
this number for all code and PIN related
functions.
To change the system code please refer
to your base station user guide.
33
To set or change the handset PIN
(personal identification number)
A PIN on your handset protects
information, such as numbers stored on
the memory from unauthorised access.
If you change your Executive Handset
PIN, please keep a note of it in the box
provided at the front of this book.
▼
OK
RED
➜
▲
• Press the MENU button
• Use UP and DOWN to highlight
SETTINGS.
• Press OK.
Display shows a list of menu options.
• Use UP and DOWN to highlight
HANDSET SETTINGS.
• Press OK.
Display shows CHANGE PIN.
• Press OK.
• Enter the current PIN number
(default setting 0000). If you make
a mistake, use the DELETE symbol to
delete numbers.
• Press OK.
• Enter the new PIN (this can be up to
eight digits long).
• Press OK.
• Enter the new PIN again.
• Press OK.
• A confirmation beep is sounded
and the message NEW PIN STORED! is
displayed.
If you enter an incorrect PIN number
whilst changing your PIN, the display
branches back to Handset Settings and
you have to work through the process
again.
34
Try not to forget your PIN number
because expert technical help will be
needed to release the phone. If you do
forget your PIN, contact the Diverse
Helpline on 0345 908070.
Operating with additional
base stations
You can register your Diverse 2000
Executive Handset with up to six base
stations. Each base station should have
its own number, from 1-6.
If you are registering handsets to more
than one base we recommend that you:
1. Ensure each base station has been
assigned a different number.
2. Ensure that each handset is given
the same extension number at each
base with which you register it.
To set the Diverse 2000 Executive
Handset to select the best base
station signal
Once you have registered your handset
to additional base stations you can also
set it to find the strongest base station
signal automatically, each time you make
a call.
OK
RED
▼
Press the MENU button.
Select SELECT BASE.
Press OK.
Use the DOWN option to highlight
BEST.
• Press OK.
• Press END CALL.
•
•
•
•
35
To set the Diverse 2000 Executive
Handset to search first for a specific
base signal
If you are using your handset in an area
where two base signals overlap, we
recommend that you specify a preferred
base signal for your handset to search
for first. If the handset does not find a
clear signal from this base it will then
resort to finding an alternative signal.
–
––
–
–
▼
-
OK
RED
Press the MENU button.
Select SELECT BASE.
Press OK.
Use the DOWN option to find the base
station that you require to be first
choice ie BASE 1.
• Press ACTIVATE.
• Select PRIORITY SELECTION.
• Press OK.
•
•
•
•
To change what the base station is
called on your handset
•
•
•
•
•
•
–
➜
•
•
•
•
–
––
–
-
OK
RED
Press MENU.
Select SETTINGS, OK.
Select BASE SETTINGS.
Select the base you want to change the
name of.
Press ACTIVATE. Display will show
CHANGE BASE NAME.
Press OK.
Use the DELETE option to delete the
current name.
Use the keypad to write the new name.
Press ACTIVATE.
SAVE ENTRY will be highlighted,
press OK. Display will show ENTRY IS
SAVED.
Your new base station name will now
show on the handset display.
36
If you want your handset to search
for only one base, and not switch to
searching for a better signal, select
FIXED SELECTION instead of
PRIORITY SELECT.
To remove registration of a handset at
the base station
•
•
•
•
•
•
•
•
•
•
–
–
REDN
–– YES
–
-
OK
RED
Press MENU.
Select SETTINGS, OK.
Select BASE SETTINGS.
Highlight the base station from
which you wish to remove a handset
registration.
Press ACTIVATE.
Select DE-REGISTER BASE.
Press OK. The display will ask you
to enter the base station PIN
(default 0000).
Press OK.
Select YES.
The handset beeps and is now
de-registered from the base station.
37
Baby Alarm
To switch the baby alarm ON and OFF
The baby alarm sets up a connection
between two handsets registered to the
same base. When a noise registers in the
first handset, the second handset rings.
If the call to the second handset is
answered, conversation is possible. The
default setting for this service is OFF.
The baby alarm will not work in
conjunction with call barring. For the
baby alarm to work properly, all handset
batteries must be fully charged and the
handset in the ‘baby room’ must not be
placed in a charger, as this will cover the
microphone.
Ensure that the handset in the ‘baby
room’ is out of reach of the baby, (due
to the small and sharp parts that are
present).
WARNING
Please note that the Baby Alarm
does not provide continuous
monitoring but is activated only by
noises over a certain volume.
It should therefore only be used as
a support to your existing baby
monitoring system and NOT as an
alternative.
On the handset in the ‘baby room’:
•
•
•
•
38
–
–
––
–
-
OK
RED
Press the MENU button.
Select BABY ALARM.
Press OK.
Enter the extension number of the
handset you want to ring as the alarm.
• Press ACTIVATE. STORE will be
highlighted on the display.
• Press OK. Display will show BABY
ALARM ACTIVATED INTERNAL and the
number of the handset that will be
called.
To switch the baby alarm off
OFF
REDN
• Press the OFF option shown on the
screen.
(See page 32 for how to alter baby alarm
sensitivity.)You need to set the
sensitivity before you activate the baby
alarm. If you need to adjust the
sensitivity, switch the alarm off first
before referring to page 32.
Call Barring
To bar a handset from making external
calls
The Diverse 2000 Executive Handset
offers call barring to prevent
unauthorised handset use. Incoming
calls can still be answered.
ON
OK RED
RED
•
•
•
•
•
•
•
•
•
•
Press the MENU button.
Select HANDSET LOCK.
Press OK.
Enter your PIN number
(default 0000).
Press the OK option button.
Highlight LOCK ON/OFF.
Press OK.
Press the ON option button to activate
call barring.
Press OK to confirm.
Press the END CALL button and the
handset should display HANDSET LOCKED.
39
Or
• Press GO BACK symbol to come out
of the menu without setting up call
barring.
To remove call barring after setting it
up, follow the procedure above and press
the OFF option button when it appears,
then press OK.
To contact emergency services when
outgoing calls have been blocked
In case of emergencies you can still dial
the European Emergency Number, even
when call barring has been activated.
• Press the PHONE button.
• Dial 999 or 112, 9112, R999, R112
and you will be connected to the
emergency services.
Short Cuts
You can use the short cut menu to
reduce the number of keypad presses
required to operate a number of
functions. Short cuts work with 1010,
1015, 2010 and 2015 base stations.
The pre-set short cuts
The short cuts you are most likely to
need are already contained in a menu
and listed below. You must store these
pre-set shortcuts in the memory before
they can be used. This is because short
cuts take up some of the memory which
you may prefer to use for storing names
and numbers in the phone book.
You can also create your own short cuts
for your most frequently used functions,
see page 42.
40
WARNING
Total units and unit check features are
not applicable in the UK.
Pre-set short cut menu
These short cuts must be stored in the
memory before you can use them. See
above.
To store the pre-set short cuts
•
•
•
•
•
OK
RED
▲
▼
-
•
•
▲
–
–
––
–
Press the MENU button.
Use the UP or DOWN options to
highlight SHORT CUT.
Press OK. If previous short cuts have
been created, they are displayed,
otherwise the display shows - - - - - - .
Use the UP or DOWN options to
highlight a short name or, if no names
exist, highlight the display - - - - - - .
Press ACTIVATE.
Use the UP or DOWN options to
highlight DEFAULT SHORTCUTS.
Press OK. Display will show USE ONLY
WITH SPECIFIC BASES.
▼
Either
LOAD CANCEL
• Press LOAD to store the pre-set short
cuts. The screen will display SYSTEM
SHORT CUTS COPIED.
Or
• Press CANCEL to return to the short
cut list without storing the short cuts.
Then
• Press the END CALL button to return
to standby or use the UP and DOWN
options to perform another short cut
operation.
41
To create a new short cut
You can set your own short cuts to suit
your needs.
•
•
•
•
•
•
•
42
OK
RED
–
▲
-
•
•
>
–
––
–
Press the MENU button.
Use the UP or DOWN option to
highlight SHORT CUT.
Press OK. If previous short cuts have
been created, they are displayed,
otherwise the display shows - - - - - - .
Use the UP or DOWN option to
highlight a short name or, if no names
exist, highlight - - - - - - .
Press ACTIVATE.
Use the UP or DOWN option to
highlight NEW ENTRY.
Press OK. This display flashes NAME.
Use the keypad to enter the name
you want to give to the short cut you
are creating.
Press the RIGHT arrow button.
This moves the cursor to the location
where you can enter the functions you
wish to store as a short cut.
▼
Adding short code functions.
-
–
–
––
–
▼
▲
OK
RED
• Press ACTIVATE.
• Use the UP or DOWN option to
highlight INSERT FUNCTION.
• Press OK to display a list
of functions.
• Use the UP or DOWN option to
highlight the function you want.
• Press OK. The screen displays the
character representing the function
you want. See the following function
table chart for the meaning of each
character.
• Repeat the above five steps to add
more functions.
Checking to see if the short cut duplicates
one already stored.
-
–
–
––
–
▼
▲
• Press ACTIVATE.
• Use the UP or DOWN option to
highlight CHECK DUPLICATE. The
display tells you if the new short cut is
a duplication of an existing short cut.
• If necessary use the GO BACK option.
This returns you to the display so you
can change the entry.
Saving the new shortcut.
-
–
–
–– ▼ ▲
–
Press ACTIVATE.
Use the UP or DOWN option to
highlight SAVE ENTRY.
Press CANCEL if you do not want to
save.
Press OK. Display shows all available
short cuts.
Press the END CALL button to return
to standby.
•
•
•
•
•
43
Function table
Function
Request PIN Code
Request number
Insert pause
Request acknowledgement
Base Prompt
INT button
SET button
Redial button
End Call
Temporary switch to tone
Display
C
N
P
Q
B
I
S
W
E
M
Explaining the function table.
Request PIN code (C)
The short cut is interrupted and you
can enter a PIN of your choice (e.g. for
telephone banking). The entries are
displayed as “ ✱”. When you have
confirmed your entry press the OK button
the short cut continues processing.
Check number (N)
The short cut is interrupted and you
can enter a number of your choice. When
you have confirmed the number press
the OK button the short cut continues
processing.
Request acknowledgement (Q)
The short cut is interrupted to allow
you to hear the dial tone, for example.
When you have confirmed press the
NEXT button the short cut continues
processing.
Base messages (B)
The short cut is interrupted to display
messages from the base station and to
enter digits (e.g. when the base PIN is
requested). When you have confirmed
press the NEXT button the macro
continues processing.
44
The table below shows some of the
default short cut names, content and
explanation
Name
Base lock
Content
Explanation
S#24CBS
Short Cut
(Switch the
base station
lock on and
off)
Base ringer
volume
S#*5BS
Short Cut
(Adjust the
base station
ringer volume)
Call barring
OFF
S#84CB0S
Short Cut
(Switch dial
lock off)
Call barring
ON
S#84CB1S
Short Cut
(Switch dial
lock on)
Using the “Call Barring on” shortcut
will do the following for you
SET
#
TUV
8
GHI
4
OK
RED
1
• Press the SET button.
• Press the # button followed by the 8
and 4 buttons.
• Request a PIN number. The user will
have to enter the PIN number and OK
it.
• Press the 1 button. This will activate
the function. highlight SHORT CUT.
• Press the SET button.
If doing the above manually you would
have to press the menu button to display
the main menu then highlight SERVICE
to display SET after which the SET and
INT buttons have to be pressed before
the above steps can be carried out.
45
To use a short cut
You can use a short cut while the phone
is in standby.
•
•
•
•
•
OK
RED
-
•
•
▲
–
–
––
–
Press the MENU button.
Use the UP or DOWN option to
highlight SHORT CUT.
Press OK.
Use the UP or DOWN option to
highlight the short cut you want.
Press ACTIVATE.
Use the UP or DOWN option to
highlight START.
Press OK. The short cut sequence
will start automatically. It will prompt
the user for the pin number or
number as required.
▼
To view, change or delete a short cut
OK
RED
–
––
–
–
▲
-
▼
• Press the MENU button.
• Use the UP or DOWN option to
highlight SHORT CUT.
• Press OK.
• Use the UP or DOWN option to
highlight the short cut you want.
• Press ACTIVATE. From here you can
view, edit or delete a Short Cut.
Viewing.
▼
▲
OK
RED
• Use the UP or DOWN option to
highlight DISPLAY ENTRY.
• Press OK. The short cut name and
content is displayed.
• Use the GO BACK button to return
to the menu.
46
Editing.
OK
RED
<
–
––
–
–
▲
-
▼
• Use the UP or DOWN option to
highlight DISPLAY ENTRY.
• Press OK. The short cut name and
content is displayed with the cursor
positioned at the end of the line.
• Use the LEFT and RIGHT options to
move the cursor; the BACK option to
delete the character to the left of the
cursor; the keypad to insert a character
or number; and the ACTIVATE option
to go to another menu to allow a
function to be inserted.
Either
• Save the changes by using the UP
or DOWN option to highlight SAVE
ENTRY then;t h e n
• Press OK
Or
• Cancel by using the UP or DOWN
option to highlight CANCEL
• Press OK.
Then
• Press the END CALL button to return
to standby.
Deleting.
▼
▲
OK
RED
• Use the UP or DOWN option to
highlight DELETE ENTRY.
• Press OK.
• Press the END CALL button to return
to standby.
47
To delete all short cuts
OK
RED
–
––
–
–
▲
-
▼
YES
NO
• Press the MENU button.
• Use the UP or DOWN option to
highlight SHORT CUT.
• Press OK.
• Use the UP or DOWN option to
highlight the short cut you want.
• Press ACTIVATE.
• Use the UP or DOWN option to
highlight DELETE MEMORY.
• Press OK. Display prompts you to
enter the handset PIN number.
• Enter the handset PIN.
• Press OK. Display shows DELETE ALL
ENTRIES?
Either
• Press YES delete all entries.
Or
• Press NO return to the list
of short cut names.
Then
• Press the END CALL button to return
to standby.
To check how much memory is
available
This gives you all available memory.
OK
RED
–
––
–
–
▲
-
▼
• Press the MENU button.
• Use the UP or DOWN option to
highlight SHORT CUT.
• Press OK.
• Use the UP or DOWN option to
highlight the short cut you want.
• Press ACTIVATE.
• Use the UP or DOWN option to
highlight AVAILABLE MEMORY.
• Press OK. The amount of memory
available is displayed for a few seconds.
• Press the END CALL button to return
to standby.
48
Maintenance
General
Simply clean the handset and base
station with a damp cloth (not wet) or
antistatic wipe. Never use a dry cloth as
this may cause a static shock.
Service
Within the warranty period
If you experience a problem with your
Diverse 2000 Executive Handset you
should contact the Diverse Helpline on
0345 908070. Calls are charged at
local call rates. If the problem is not
remedied, you will be advised to contact
your original point of purchase.
Some suppliers offer extended warranty
schemes for cover outside the initial
12-month period. Please ask them for
details.
Outside the warranty period
If your Diverse 2000 Executive Handset
needs repair after the warranty period
has ended, the repair must meet the
approval requirements for connection to
the telephone network.
We recommend that you call the Diverse
Helpline on 0345 908070, for a list of
our recommended repair agents.
If you have to return your
Diverse 2000 Executive
Handset
Pack it securely, preferably in the original
packaging and include the original
batteries. We can not take responsibility
for goods damaged in transit.
49
Help
Your Diverse 2000 Executive Handset
has been designed for ease of use.
If you do experience any difficulties,
please refer to the following section
before contacting the Diverse Helpline
on 0345 908070.
Emergency Calls
The emergency services can be contacted
in the UK by dialling 999, or 112
which is valid in any country that is a
member of the European Community.
If your Diverse base station is
connected to a switchboard, you may
have to dial an access number before
999, to contact the emergency services.
Some switchboards can not dial out
during a power failure.
Battery performance
After charging your Diverse 2000
Executive Handset for the first time,
subsequent charging time for the
handset batteries is approximately 4-5
hours. Batteries and case may become
warm during charging. This is normal
and not dangerous.
Under ideal conditions, the handset
batteries should give about 6 hours
talktime or 50 hours standby on a single
charge. However, new NiCad batteries
do not reach their full capacity until they
have been in normal use for several days.
Please note that the lifespan of NiCad
rechargeable batteries depends on how
heavily they are used. However, over time,
their capacity to recharge will begin to
diminish and they will eventually need
replacing.
50
Fully charged batteries do not indicate
full power when put into a handset
When you replace handset batteries
with ones that have been fully charged,
the battery indicator will not show full
until the next charge cycle has been
completed. Charge the handset until the
batteries register full again. From then
on the display will be correct.
Replacing handset batteries
After a time, you may find that the
handset batteries are running out of
charge more quickly. This is a standard
sign of wear and the batteries will need
replacing with approved batteries.
Use only AA size nickel-cadmium
(Ni-Cad) rechargeable batteries in the
handset. Any other types may cause
irreparable damage. A list of suitable
batteries is shown on page 7.
Do not immerse batteries in water or
throw them into fire, or dispose of them
with ordinary domestic refuse.
To charge batteries, only use the plug-in
power supply station provided.
Recommended batteries should have a
power rating of 600m Ah 1.2V. Batteries
are available from the Diverse Helpline on
0345 908070 or your local BT shop.
Batteries are available from the Diverse
Helpline on 0345 908070 and your
local BT shops.
BT accepts no responsibility for damage
caused to your Diverse 2000 Executive
Handset by the use of unsuitable
batteries.
51
If you have a problem, the following
simple solutions may provide the
answer.
No display appears
Is the handset switched on?
The battery may be flat or dead.
Recharge or replace the battery.
No dial tone
Is the telephone line cord plugged into
the phone socket and the base station?
If other handsets are registered on the
base, the outside line may already be in
use. Wait until the call is finished and
try again.
‘Search station’ is flashing on the
display or you can not link up with the
base station
Is the handset registered with the base
station? To register the handset, see
page 12.
Is the power cable connected at the base
and power switched on at the wall socket?
Is the handset within range of a base
station to which it is registered.
Please note: If you go out of range of
a base station for a long time while your
handset is switched ON, it may take
more than 20 minutes to ‘find’ the base
station again when you come back
within range. However, by simply
switching the handset OFF for a
moment, and then ON again, it will find
the base station within a few seconds.
52
The radio signals from the handset to base
station can cause unpleasant
interference for people with hearing aids.
If you are still experiencing difficulty,
please call the Diverse Helpline on
0345 908070.
53
Technical
information
Environment
Your Diverse 2000 Executive Handset
should be kept free of dust, moisture,
high temperature, vibration and should
not be exposed to direct sunlight. Do
not stand it on carpets or other surfaces
which generate fibres or place it in
locations which prevent the free flow of
air over its surfaces.
Range
The maximum range for the Diverse
2000 Executive Handset is up to 300m
outdoors and up to 50m indoors. These
figures are based on an ideal
environment and will vary depending
on your particular site. BT accepts no
responsibility for the actual range
achieved in a less perfect environment.
Warning
The apparatus is only designed to be
operated in a normal office or domestic
environment where the relative humidity
does not exceed 75%. It should not be
used in bathrooms or near water.
54
Connecting to switchboards
The Diverse 2000 Executive Handset is
only approved for use with a base which
is compatible with switchboards,
including those which do not provide
secondary proceed indication. If you
would like a list of suitable switchboards,
contact BT on 0800 800 154. If you
do have a compatible switchboard, it
cannot be guaranteed that the telephone
will operate correctly under all possible
conditions of connection. If you have any
difficulties, contact BT as above or the
Diverse Helpdesk 0345 90 80 70.
Generally Diverse systems can be
connected to any switchboard where a
simple modern telephone can be used
to make and receive calls. The Diverse
system is suitable for connection to
switchboards which return secondary
proceed indication.
55
Index
At a glance
Answer call
Auto talk
Baby alarm
Backlight
Base selection
Base name
Base stations
Batteries
approved types
batteries low
charging
installing
performance
Belt clip
Call barring
Call timer
Display symbols
Emergency calls
Extension number
Handset settings
Help
Internal calls
Intercom calls
Language
Maintenance
Making and receiving calls
Menu
On/Off
On hold
Paging
Phonebook
to add
to change
to delete
to dial
to Quick search
56
1
19
30
32, 38, 39
29
35
36
35
7
10
9
8
10
9
39
33
12
40, 50
20
27, 28
50
20
20
30
49
18
12
17
21
20
22
22
24
24
23
23
PIN
(Personal Identification Number)
Protected keypad
Quick search
Range
2010/2015
registering with
2-Line
registering with
Redial
Registering
with base stations
Removing registration
with 2010/2015
with 2-Line and ISDN
Resetting
Returning your handset
Ringer tone
Ringer volume
Security
Settings
Setting up
Shortcuts
create
delete
store
view
Switchboards
Technical information
Transferring calls
Volume
Handset
Warnings
34
18
23
7
13
14
19
12
15
16
32
49
27
27
33
25
8
40
42
47
41
46
55
54
21
26
5
57
Notes
58
CE compliant to 89/336/EEC
(EMC Directive) & 73/23/EEC (Low
Voltage Directive)
Offices in Europe, North America,
Japan and Asia Pacific.
The services described in this publication are not
always available and may change from time to time.
We provide services and equipment under a
standard contract.
Nothing in this publication forms any part of any
contract.
© British Telecommunications plc 1998.
Registered Office: 81 Newgate Street,
London EC1A 7AJ.
Registered in England No. 1800000.
Printed in Germany. Diverse 2000 Executive
Handset Issue 2 (7/98) 4.
Designed by The Art & Design Partnership Limited.
Siemans No: A30852 - X1100-8551-2-7619
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