SMR Series Smart Megapixel Video Recorder Administrator Manual Release 1.3 About This Document This manual introduces the hardware components of SMR series and describes how to install them. It also provides an overview of Server surveillance functionality, and includes the functions of Video Management Software for operating and monitoring a Server network. Version History Version Description Date 1.0 Initial release: November 2011 1. SMR 2000/5000 series models are put into this manual; both hardware and software are covered. 2. Four new steps - Display Resolution, Change Password, Time Settings and Network Settings are added in Install Wizard. 1.1 1. SMR 8000 series models are added. January 2012 2. Revise the Software Module Framework and add the System Architecture into the manual. 3. Add instructions for the CMS. 4. Add Software Installation section. 5. Add instructions for the Web Client. 1.2 1. Add functionalities for SMR restore March 2012 button. 2. Update the VMS version to 2.4.7. 1.3 1. Add SMR 8000U May 2012 2 All Rights Reserved © Surveon Technology 2012 Copyright Statement No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written consent of Surveon Technology Inc. Disclaimer Surveon Technology makes no representations or warranties with respect to the contents hereof and specifically disclaim any implied warranties of merchantability or fitness for any particular purpose. Furthermore, Surveon Technology reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation to notify any person of such revisions or changes. Product specifications are also subject to change without notice. Trademarks Surveon and Surveon logo are trademarks of Surveon Technology Inc. Other names prefixed with “SMR” and “EMR” are trademarks of Surveon Technology Inc. Microsoft Windows and Windows are registered trademarks of Microsoft Corporation. Linux is a trademark of Linux Torvalds. Solaris and Java are trademarks of Sun Microsystems, Inc. All other names, brands, products or services are trademarks or registered trademarks of their respective owners. 3 Table of Contents About This Document .................................................................... 2 Version History ........................................................................... 2 Copyright Statement .........................................................................3 Table of Contents .............................................................................4 Safety Precautions .......................................................................... 17 Device Site Recommendations............................................................ 17 Chapter 1. Product Overview............................................................. 18 1.1. Features and Benefits ............................................................. 18 1.2. Specifications for the SMR Series ............................................... 18 Model List for SMR Series ............................................................. 18 Hardware Specifications .............................................................. 19 VMS Specifications ..................................................................... 19 Chapter 2. Hardware Overview .......................................................... 21 2.1. Front Panel .......................................................................... 21 2.2. Rear Panel ........................................................................... 22 2.3. Hard Drive Designation............................................................ 24 2.4. LED Definitions ..................................................................... 25 Desktop System Front Panel LEDs.................................................... 25 Rackmount System Front LED Panel ................................................. 26 Drive Tray LED .......................................................................... 27 Rear Panel Ethernet LED .............................................................. 28 Chapter 3. Software Overview ........................................................... 29 3.1. Software Introduction ............................................................. 29 3.2. Module Framework ................................................................ 29 3.3. System Architecture ............................................................... 31 Standalone Server (Client-Server All-in-One) ...................................... 31 Standalone Server + Remote Client (Web Client/iPhone Client) ................ 33 Multiple Servers + CMS Client ........................................................ 36 Network Requirements ................................................................ 38 4 Opening Ports ...................................................................... 38 Warnings / Precautions........................................................... 38 3.4. Port Forwarding .................................................................... 39 Port Forwarding for Accessing VMS Server.......................................... 40 Chapter 4. Installation ..................................................................... 43 4.1. Before You Start.................................................................... 43 Checklist for Operating Environment................................................ 43 Checklist for Network Topology...................................................... 43 4.2. Hard Drive Installation ............................................................ 44 Hard Drive Installation Prerequisites ................................................ 44 Purchase hard drives having the same capacity and using same interface with the pre-installed ones. .......................................................... 44 Inserting Hard Drive into Drive Tray (Desktop Series) ............................ 44 Inserting Hard Drive into Drive Tray (Rackmount Series)......................... 46 4.3. System Connections ............................................................... 48 4.4. Powering up SMR ................................................................... 50 SMR Desktop Systems .................................................................. 50 SMR Rackmount Systems .............................................................. 50 4.5. Install Wizard ....................................................................... 51 4.6. Software Installation............................................................... 57 Installing the VMS ...................................................................... 57 4.7. Starting the VMS Client............................................................ 61 Checking the Software Version....................................................... 62 Logging out.............................................................................. 62 Chapter 5. Basic System Settings ........................................................ 63 5.1. Storage Management .............................................................. 63 5.2. Adding Cameras to the Server ................................................... 65 Automatic Scan for Cameras ......................................................... 65 Manually Adding Cameras ............................................................. 67 5.3. Setting Recording Schedule ...................................................... 69 Weekly Scheduling ..................................................................... 69 Daily Scheduling ........................................................................ 70 5 5.4. Adding Alarm Rules ................................................................ 71 5.5. Setting up Live View............................................................... 72 5.6. Using the LCD Menu in SMR Desktop Systems................................. 73 Checking the System Status .......................................................... 73 Rebooting/Shutting Down SMR ....................................................... 73 Chapter 6. Live View ....................................................................... 74 6.1. Live View Window Overview..................................................... 74 Resizing and Minimizing Windows.................................................... 75 Minimizing Controls ............................................................... 75 Hiding and Showing the Explorer Area ......................................... 75 6.2. View Setup .......................................................................... 76 Types of Views.......................................................................... 76 Adding a View........................................................................... 76 Renaming a View ....................................................................... 77 Deleting a View......................................................................... 77 Sending View to a New Window...................................................... 78 Switching Between Views ............................................................. 78 Changing Aspect Ratio................................................................. 78 Switching Between Different Screen Divisions ..................................... 78 Creating and Using New Screen Divisions ...................................... 78 Screen Division Page Use......................................................... 79 Auto-flipping Pages ............................................................... 79 Exiting Different Screen Divisions............................................... 80 Managing Sequences ................................................................... 80 Creating a Sequence .............................................................. 80 Editing a Sequence................................................................ 82 Deleting a Sequence .............................................................. 84 6.3. Functionality Within Views....................................................... 86 Digital Zoom ............................................................................ 86 Instant Playback........................................................................ 86 Manual Recording ...................................................................... 87 6 Preset Pan............................................................................... 87 Stream Selection ....................................................................... 87 Image Settings .......................................................................... 88 Video Ratio Adjustment ............................................................... 88 Inserting Overlays ...................................................................... 88 Image Overlay ..................................................................... 88 HTML Overlay ...................................................................... 89 Send to Large Channel................................................................. 90 Reconnect ............................................................................... 90 Remove the Camera ................................................................... 90 Onscreen PTZ Control ................................................................. 91 Focus ................................................................................ 91 Zoom ................................................................................ 91 6.4. Full Screen View ................................................................... 92 Entering Full Screen View............................................................. 92 Exiting Full Screen Mode .............................................................. 92 6.5. E-Maps ................................................................................ 92 Adding E-Maps .......................................................................... 92 Adding Sub-Maps ....................................................................... 92 Adding Additional E-Maps ............................................................. 93 Changing E-Map Order ................................................................. 94 Renaming an E-Map .................................................................... 94 Configuring an E-Map .................................................................. 94 Deleting an E-Map...................................................................... 95 Using the E-Map ........................................................................ 95 Chapter 7. Server Setup ................................................................... 97 7.1. Server Basic Functions ............................................................ 97 Logging into a Server .................................................................. 97 Logging out of a Server................................................................ 97 Renaming a Server ..................................................................... 98 Viewing Server and Client Information.............................................. 98 7 7.2. Server Settings...................................................................... 99 General Server Settings ............................................................... 99 To perform Notification Setting..................................................... 100 Pre/Post Alarm Recording Settings ................................................. 103 Storage Management ................................................................. 103 7.3. Scheduling Recording............................................................ 106 Global Scheduling ..................................................................... 106 Weekly Global Scheduling....................................................... 106 Daily Global Scheduling ......................................................... 107 Individual Scheduling ................................................................. 108 Weekly Individual Scheduling................................................... 108 Daily Individual Scheduling ..................................................... 109 Chapter 8. Camera Setup................................................................ 112 8.1. Adding Cameras .................................................................. 112 Automatic Scan for Cameras ........................................................ 112 Manually Adding Cameras ............................................................ 114 Deleting a Camera .................................................................... 116 Initializing a Camera.................................................................. 116 8.2. Camera General Settings........................................................ 117 Logging into a Camera................................................................ 117 Changing the Camera Model and Vendor .......................................... 117 General Settings....................................................................... 118 OSD Settings ........................................................................... 119 Privacy Mask Settings ................................................................. 120 8.3. Camera Image and Quality Settings........................................... 121 Camera Image Settings ............................................................... 121 Advanced Video Settings ............................................................. 122 8.4. PTZ Settings ....................................................................... 123 PTZ Settings............................................................................ 123 PTZ Preset Settings ................................................................... 124 Adding a Preset................................................................... 125 8 Deleting a Preset ................................................................. 126 PTZ Patrol Settings.................................................................... 126 8.5. PTZ Controls....................................................................... 128 Basic Functions ........................................................................ 128 Pan and Tilt ....................................................................... 128 Focus ............................................................................... 128 Zoom ............................................................................... 128 Patrol ................................................................................... 129 Presets .................................................................................. 129 Panning to a Preset .............................................................. 129 Adding a Preset................................................................... 129 Deleting a Preset ................................................................. 129 Chapter 9. Alarms and Events .......................................................... 130 9.1. Camera VI Detection Settings .................................................. 131 General Motion Detection............................................................ 131 Configuring and Editing Detection Windows.................................. 131 Testing Detection Windows ..................................................... 132 Deleting a Detection Window .................................................. 132 Enabling or Disabling a Detection.............................................. 132 Foreign Object Detection ............................................................ 133 Configuring and Editing Detection Windows.................................. 133 Testing Detection Windows ..................................................... 134 Deleting a Detection Window .................................................. 134 Enabling or Disabling a Detection.............................................. 134 Forbidden Area Detection............................................................ 135 Configuring and Editing Detection Windows.................................. 135 Testing Detection Windows ..................................................... 136 Deleting a Detection Window .................................................. 136 Enabling or Disabling a Detection.............................................. 136 Missing Object Detection............................................................. 137 Configuring and Editing Detection Windows.................................. 137 9 Testing Detection Windows ..................................................... 138 Deleting a Detection Window .................................................. 138 Enabling or Disabling a Detection.............................................. 138 Tampering Detection ................................................................. 139 Configuring Tampering Detection.............................................. 139 Testing Tampering Detection................................................... 139 Enabling or Disabling a Detection.............................................. 140 Camera Motion Detection ............................................................ 140 Configuring and Editing Detection Windows.................................. 140 Deleting a Detection Window .................................................. 141 Virtual Fence .......................................................................... 142 Configuring and Editing Detection Windows.................................. 142 Testing Detection Windows ..................................................... 143 Deleting a Detection Window .................................................. 143 Enabling or Disabling a Detection.............................................. 144 Object Counting ....................................................................... 144 Configuring and Editing Detection Windows.................................. 144 Testing Detection Windows ..................................................... 145 Deleting a Detection Window .................................................. 146 Enabling or Disabling a Detection.............................................. 146 9.2. Alarm Rules........................................................................ 147 Adding an Alarm Rule................................................................. 148 Alarm Conditions ................................................................. 148 Alarm Actions ..................................................................... 155 Alarm Scheduling ................................................................. 160 9.3. Alarms View and Notification .................................................. 162 Live View Event Log .................................................................. 162 Alarm Popups .......................................................................... 162 Setting Popup Sleep Time....................................................... 163 Video Alarm Panel .................................................................... 164 Playback from Video Alarm Panel ............................................. 164 10 Tagging an Alarm Thumbnail ................................................... 164 9.4. Event Log .......................................................................... 165 Exporting a Log ........................................................................ 165 Searching the Event Log.............................................................. 166 System Type ...................................................................... 166 Event Type ........................................................................ 166 Operation Type ................................................................... 166 Performing a Search ............................................................. 167 Event Log Setup ....................................................................... 167 Log for Object Counting.............................................................. 167 System Alarm View.................................................................... 168 Chapter 10. Search and Playback ...................................................... 169 10.1. Introduction ..................................................................... 169 10.2. Date/Time Search............................................................... 169 Time Selection......................................................................... 169 Recent Time ...................................................................... 170 Specified Time.................................................................... 170 Use of 1x/4x Views.................................................................... 170 Camera Selection ..................................................................... 171 Timeline ................................................................................ 171 Playback ................................................................................ 173 Advanced Video Settings ........................................................ 174 Synchronized Playback .......................................................... 175 Capturing Screenshot ............................................................ 175 Capturing Video Clip ............................................................. 176 10.3. VI Search ......................................................................... 177 Creating a VI Search .................................................................. 177 Time Selection.................................................................... 177 Camera Selection................................................................. 178 Setting New Search Criteria .................................................... 179 Saving/Retrieving a VI Search ....................................................... 191 11 Using the Search Results ............................................................. 192 Selecting the Result.............................................................. 192 Result Playback................................................................... 193 Playback Synchronization ....................................................... 194 Capturing Screenshot ............................................................ 194 Capturing Video Clip ............................................................. 195 Logging and Noting............................................................... 196 10.4. Event Search..................................................................... 197 Creating an Event Search ............................................................ 197 Time Selection.................................................................... 197 Camera Selection................................................................. 198 Setting Event Search Criteria................................................... 198 Using the Search Results ............................................................. 199 Selecting the Result.............................................................. 199 Result Playback................................................................... 200 Playback Synchronization ....................................................... 200 Capturing Screenshot ............................................................ 201 Logging and Noting............................................................... 202 Chapter 11. Remote Web Client and iPhone Client for Simple Use (Optional) 203 11.1. Installations for the Web Client.............................................. 203 Installing the Web Server ............................................................ 203 Installing the Web Client............................................................. 206 Prerequisite to use Web Client................................................. 206 Downloading Web Client Components......................................... 206 11.2. Starting the Web Client........................................................ 209 Checking the Software Version...................................................... 210 Setting up Live View .................................................................. 210 Use of 1x/4x views.................................................................... 210 Camera Control........................................................................ 210 PTZ Control ............................................................................ 211 Playback Settings...................................................................... 212 12 11.3. Installing and Starting the iPhone Client ................................... 213 Installing the iPhone Client (Optional)............................................. 213 Starting the iPhone Client ........................................................... 213 Checking the Software Version...................................................... 214 Live View on the iPhone Client...................................................... 214 Chapter 12. System Setup............................................................... 215 12.1. Home Page ....................................................................... 215 Entering the Home Page – VMS Server ............................................. 215 Common Server Tasks ........................................................... 215 Common Camera Tasks .......................................................... 216 Common Other Tasks ............................................................ 216 Recent Key Events ............................................................... 217 System Health History ........................................................... 217 System Status ..................................................................... 217 Entering the Home Page – Local Domain........................................... 217 Tasks ............................................................................... 218 NVR Status......................................................................... 219 12.2. Server Setup ..................................................................... 220 General Tasks.......................................................................... 220 Alarm Rule Settings .............................................................. 220 View Log ........................................................................... 220 E-Map .............................................................................. 220 Global Schedule .................................................................. 221 Individual Schedule .............................................................. 221 Storage............................................................................. 221 Pre/Post Alarm Recording Settings ............................................ 221 Email ............................................................................... 221 SMS ................................................................................. 221 Digital I/O Settings............................................................... 221 Genera Server Settings .......................................................... 222 Joystick ............................................................................ 222 13 Other Tasks ............................................................................ 224 Reboot NVR Server ............................................................... 224 VI Manager ........................................................................ 225 Schedule Reboot.................................................................. 226 Audio Input ........................................................................ 226 Playback Buffer................................................................... 227 Auto Login ......................................................................... 227 VI Panel ............................................................................ 228 Lock Windows..................................................................... 228 Import/Export .................................................................... 228 Customize Logo................................................................... 229 Router Port Mapping ............................................................. 229 12.3. Camera Setup ................................................................... 230 General Tasks.......................................................................... 230 Scan for Cameras................................................................. 230 Add Cameras ...................................................................... 230 Delete Camera.................................................................... 230 Camera Settings ....................................................................... 231 Image Settings .................................................................... 231 Advanced Video Settings ........................................................ 231 General Camera Settings........................................................ 231 Edit Camera ....................................................................... 231 PTZ Settings....................................................................... 231 Preset Settings.................................................................... 231 OSD Settings ...................................................................... 232 Mask Settings ..................................................................... 232 Initialize ........................................................................... 232 Video Analytics ........................................................................ 232 General Motion Detection....................................................... 232 Foreign Object Detection ....................................................... 232 Forbidden Area Detection....................................................... 232 14 Intrusion Detection .............................................................. 233 Missing Object Detection........................................................ 233 Tampering Detection ............................................................ 233 Camera Motion Detection ....................................................... 233 Virtual Fence...................................................................... 233 Object Counting .................................................................. 233 12.4. Account Manager ............................................................... 234 Adding an Account .................................................................... 234 Editing an Account .................................................................... 236 Deleting an Account .................................................................. 237 12.5. Network Parameters ........................................................... 238 Main Tasks.............................................................................. 238 Maximum Video Connections ................................................... 238 Blacklist/Whitelist Settings ..................................................... 239 Bandwidth Monitoring ........................................................... 240 Edit NVR ........................................................................... 240 DHCP Server....................................................................... 241 Web Server ........................................................................ 242 12.6. Other Parameters............................................................... 244 Other Tasks ............................................................................ 244 Import/Export .................................................................... 244 Resolution ......................................................................... 245 Language .......................................................................... 246 Help ................................................................................ 246 About............................................................................... 246 Chapter 13. Using the CMS (Central Management Software) ..................... 247 13.1. Installing the CMS............................................................... 247 13.2. Starting the CMS Client ........................................................ 251 13.3. Entering Homepage ............................................................ 252 Entering the Home Page – CMS Domain ............................................ 252 Tasks ............................................................................... 252 15 NVR Status......................................................................... 254 Chapter 14. System Maintenance ...................................................... 255 14.1. Replacing the Power Supply Module (for Rackmount Series) .......... 255 14.2. Replacing a Hard drive (for Desktop Series)............................... 257 14.3. Replacing a Hard drive (for Rackmount Series)........................... 259 14.4. Restore Default Settings....................................................... 261 16 Safety Precautions Electric Shock Warning This equipment may cause electric shocks if not handled properly. Access to this equipment should only be granted to trained operators and maintenance personnel who have been instructed of, and fully understand the possible hazardous conditions and the consequences of accessing non-field-serviceable units such as the power supplies. The system must be unplugged before moving, or in the even that it becomes damaged. Reliable Grounding Particular attention should be given to prepare reliable grounding for the power supply connection. It is suggested to use a direct connection to the branch circuit. Check for proper grounding before powering on the device. Overloading Protection The device should be installed according to specifications. Provide a suitable power source with electrical overload protection. Do not overload the AC supply branch circuit that provides power to the device. ESD Precautions Please observe all conventional anti-ESD methods while handling the device. The use of a grounded wrist strap and an anti-static work pad are recommended. Avoid dust and debris in your work area. Device Site Recommendations The device should be installed according to specifications. This device should be operated at a site that is: Clean, dry, and free of excessive airborne particles. Well-ventilated and away from heat sources such as direct sunlight and radiators. Clear of vibration or physical shock. Away from strong electromagnetic fields produced by other devices. Available with properly grounded wall outlet for power. In regions where power sources are unstable, apply surge suppression. Available with sufficient space behind the device for cabling. 17 Chapter 1. Product Overview 1.1. Features and Benefits The SMR series is a state-of-the-art network video recorder features hardware RAID, low power and hot swappable hard disks. With bay hard disk trays, the SMR series is the best in class NVR that supports megapixel quality video of 6 to 48 channels for video retention periods from 7 to 40 days or more. In addition, the SMR series is fully burn-in-tested and uses preloaded Enterprise VMS to eliminate compatibility issues while reducing maintenance overheads. It is out of question that the SMR series is the most reliable and cost-effective solution for small to medium sized surveillance needs. 1.2. Specifications for the SMR Series Model List for SMR Series SMR2000 SMR5000 SMR6000/8000 SMR8000U SMR2006 – SMR5012 – SMR8025 – SMR8025U – 6CH Megapixel 12CH Megapixel 25CH Megapixel H/W RAID 25CH Megapixel H/W RAID NVR H/W RAID NVR H/W RAID NVR NVR SMR2010 – SMR5016 – SMR8032 – SMR8032U – 10CH Megapixel 16CH Megapixel 32CH Megapixel H/W RAID 32CH Megapixel H/W RAID NVR H/W RAID NVR H/W RAID NVR NVR SMR2016 – SMR5020 – SMR8040 – SMR8040U – 16CH Megapixel 20CH Megapixel 40CH Megapixel H/W RAID 40CH Megapixel H/W RAID NVR H/W RAID NVR H/W RAID NVR NVR SMR8048 – SMR8048U – 48CH Megapixel H/W RAID 48CH Megapixel H/W RAID NVR NVR 18 Hardware Specifications SMR2000 SMR5000 SMR8000 System Processor Intel ® Dual Core @ 1.8 GHz Intel ® Core i3 System Memory DDR3 2GB DDR3 4GB Chipset Intel Disk on Module 4GB Storage 3.5” SATA HDD ; HDD hot swappable Hard Disk Trays 2 bay I/O Interface VGA: 1xD-Sub RJ-45: 2x1 Gigabit Ethernet USB: 5x USB2.0 e-SATA: x1 RAID 0, 1 RAID 0, 1, 5 ® ICH9R Intel 5 bay Electrical Input Voltage: 12VDC, 5A Power Consumption (in operation): 43W Operating Environment Q67 Express Chipset 8 bay VGA: 1xD-Sub/1xHDMI RJ-45: 2x1 Gigabit Ethernet USB: 7x USB2.0 / 6x USB2.0 COM: x1 RAID 0, 1, 5, JBOD H/W RAID ® SMR8000U Input Voltage: 100~240VAC, 3.5A Frequency: 47~63Hz Power Consumption (in operation): 43W Input Voltage: 100~240VAC, 4~8A Frequency: 47~63Hz Power Consumption (in operation): 430W Input Voltage: 100~240VAC, 5~10A Frequency: 47~63Hz Power Consumption (in operation): 550W Humidity: 5 to 80% (non-condensing) Temperature: 5 to 40°C LCD Panel No LED Indicator Yes Dimensions (mm) 190(H) x 110(W) x 245(D) Yes No 225(H) x 175(W) x 245(D) 310(H) x 175(W) x 380(D) 88.15(H) x 445 (W) x 651.15 (D) Weight 3 kg 5 kg 8.9 kg (without hard drives) Certificate BSMI, CB, FCC / CE Class B , UL60959/ IEC60950, GOST FCC / CE Class A 那 VMS Specifications Live View eMAP PTZ Investigation • • • • • • • • • • • • • • • • • • • • • • Real-time network camera discovery Versatile views of various screen divisions HTML and image overlays Multiple views supported View patrolling for single or multiple views Real time video/event alarm display Instant playback Video clip bookmarking Drag-n-drop camera manipulation Directional camera display Hierarchical map structure Real time event alert Instant live video of camera Multiple maps supported Pan, tilt, zoom operations (dependent of the camera) Built-in, floating PTZ control panel Preset position (dependent of the camera) Scheduled or continuous camera patrolling Event-driven camera patrolling Search by date, time, camera Search by pre-defined recent time Search by VI event combinations 19 Instant Playback Video Intelligence Remote Management 3rd Party IPCAM General & Misc 20 • Search over multiple days • Search over multiple cameras • Video clip bookmarking and commenting • Search via built-in VI analyzer • Customizable bookmark • Intuitive, video thumbnail search results • Cue-in, cue-out and repeat • Quick playback by video thumbnail • 1/8, 1/4, 1/2, 1x, 2x, 4x, 8x play, pause, stop • AVI-formatted video clip export • Supported in video alarm, event alarm, view functions • Pre-defined playback durations • Video clip bookmarking • General motion detection • Missing object detection • Foreign object detection • Intrusion detection • Forbidden area detection • Tampering detection • Virtual Fence •Object Counting Full functional operation & management via standalone VMS Client AXIS, SONY, Panasonic, Mobotix, Arecont Vision, IQinVision, Zavio, VIVOTEK, ACTi, D-Link, Asoni, AVTechm, Dynacolor • Video codec: H.264, MPEG4, MJPEG • Image enhancement • Video privacy mask • Digital zoom in, zoom out • Log viewer • Windows lockup • Client auto login • Digital I/O management • Automatic storage recycling • Client-server architecture • Guaranteed performance of long period recording • Configurable video retention period • Language supported: English, French, German, Portuguese, Spanish, Simple Chinese, Traditional Chinese Chapter 2. Hardware Overview 2.1. Front Panel SMR2000 Series SMR5000 Series SMR Pro SMR Pro SMR8000 Series SMR8000U Series SMR Pro Function 1. LCD Display Shows system messages. 2. Enter Switch Confirms the options and functions after the Select Switch is used. 3. Select Switch Shows the menu for choosing RAID0, RAID1 or RAID5. Please refer to the RAID Option Table while choosing a RAID level. 4. LED Indicators Indicates the network, hard drive, and system status. 5. Power Switch 6. Front USB Connector 7. Video Back Up Button Powers up the SMR. When the power is on, the power indicator will shine in blue. Connects external accessories such as mouse, keyboard or other external devices. Reserved. 21 8. Hard Drives Slots Hard drive locations 2.2. Rear Panel SMR2000 Series SMR5000 Series Eo n N A S 1 1 2 2 SMR8000 Series SMR8000U Series 3 1 14 11 3 15 5 3 9 4 3 6 3 13 3 1 RS 232/485 2 10 3 Function 1. Power Socket Used for connecting power cable. 2. e-SATA Port x1 Used for connecting the SMR with e-SATA drives. Used for exporting video clips as evidence support to external storage devices. Used for connecting the SMR with the network. Note that only the upper LAN port can be used. Use for reset the system to factory default. For details, please refer to the table below. Used for attaching an external monitor to the SMR. Used for connecting power cable. For use with a Kensington lock. Please refer to your Kensington lock for instructions. Reserved Used for connecting audio/video devices 3. USB Port x4 4. LAN Port (GbE Ethernet port) x2 5. Restore Button 6. VGA Port 7. 12V DC Power Port 8. Kensington Lock-hole 9. COM Port 10. HDMI Port 22 11. USB Port x2 12. Safety Switch 13. Audio Ports 14. Power Supply Units 15. Power Switch such as video projectors and DVD players. Used for exporting video clips as evidence support to external storage devices. Used for preventing injury if someone inadvertently attempts to open the machine. Please make sure it’s on after the power cable is attached to the power socket. Used for attaching audio devices such as headphones and speakers. The two power supplies are hot-swappable and redundant. The power switch on 8000U system can be located on the rear panel. 23 2.3. Hard Drive Designation The hard drive arrangement for each system is shown below. The general alignment is from left to right and/ or top to bottom in numeric order. SMR2000 Series SMR5000 Series SMR8000 Series SMR8000U Series 24 2.4. LED Definitions Desktop System Front Panel LEDs Name Color LED Status Function Network Green On Indicates that power is on and network is connected. Indicates that network is disconnected. Indicates that network activity is in progress. Indicates that the hard drive can be accessed. Indicates that a hard drive read/write error occurred. Indicates one of the followings: (1)Disk volume creation is in progress. (2)Online RAID level migration is in progress. (3)RAID rebuilding is in progress. Off Blink HDD Amber On Off Blink System Red On Blink Indicates the system fan is malfunctioning. Indicates that system is starting up. 25 Rackmount System Front LED Panel LEDs / Button Icon Color Description This LED indicates the White Service LED system requires service when lit. Green Power Status LED (Normal) Cooling Module Status LED / users of power supply Amber (Fail) status Green This LED is used to warn (Normal) / users of cooling module Amber (Fail) status Green This LED is used to warn (Normal) Temperature Sensor Status LED This LED is used to warn / Amber users of temperature status (Abnormal) System Fault LED Green This (operating normal normally) / LED (Warning) Mute and Service LED Off Button 26 Mute/ operation system failure Amber Reserved indicates / Drive Tray LED Two LED indicators are located on the right side of each drive tray. When notified by a drive failure message, you should check the drive tray indicators to find the correct location of the failed drive. 1 2 Name Color LED Status Function 1. Drive Busy LED Blue Blink Indicates that the data is being written to or read from the drive. Off Indicates that there is no activity on the disk drive. 2. Power Status LED Green / Red On GREEN indicates that the drive bay is populated and is working normally. RED indicates that the disk drive has failed, or a connection problem occurred. 27 Rear Panel Ethernet LED SMR2000 Series SMR5000 Series EonNAS 1 1 2 2 SMR8000 Series SMR8000U Series 1 R S 2 32 /4 85 2 Note: Users can only use LAN port1. 2 1 Name Color LED Status Function 1. Link Status LED Green On Indicates that the connection is established. Indicates that the connection is not established. Indicates data transfer activity Off 2. Activity LED 28 Amber Blink Chapter 3. Software Overview 3.1. Software Introduction Video Management Software (VMS) is a highly modular and powerful video and hardware management suite that incorporates Server recording, management, and video monitoring and playback functionalities to serve the core purposes of a video surveillance system. It operates in a client-server mode: The Local Client and Local Domain Server run for standalone SMR/NVR/VMS Server, while the Remote Client receives live video streams and event video playbacks from LAN or Internet. All administrative tasks are performed on the Client. The client software provides the ability to monitoring and playback recorded videos from multiple cameras. And for users having multiple SMR/NVR/VMS Servers, Central Management Software (its main functions are the same with the VMS) can be utilized to manage over the domain infrastructure. 3.2. Module Framework VMS/NVR Server • Combines video recording, archival and retrieval functionalities for individual servers/standalone PCs. • Serves as the connection point for client stations. Local Domain Server • The interface between the VMS/VI Servers and any clients. • User authentication server. Local Client • Local access, VMS Client installed on standalone PCs/SMRs for live video monitoring, event recording playback access and VMS system configuration. Remote Client (full functions) • Remote access, VMS Client installed on remote PCs for live video monitoring, event recording playback access. • Serves as the default configuration point for NVR2000 series, which do not have a Local Client. Web Client (for simple use) 29 • Remote access, an ActiveX application (OCX) installed on remote PCs for live viewing and event playbacks through the web browser. iPhone Client (for simple use) • iPhone Client installed on iPhone for basic live viewing. Web Server • Allows user to access the live video stream, PTZ control and event recording playbacks through Microsoft Internet Explorer 7.0 (or higher) after the Web Clients components are downloaded. VI Server • The video intelligence processing point for a VMS solution. • Preinstalled on SMR/NVR Server, and optional on a separate server/PC (VMS). CMS Domain Server • Allows centralized control over multiple Trusted VMS Server points and connections from multiple clients. CMS Client • Software capable of accessing multiple Trusted VMS Servers through the CMS Domain Server 30 3.3. System Architecture VMS operates in scalable client - server architecture. This architecture can be divided into three types: (1) Standalone Server (2) Standalone Server + Remote Client (Web Client/iPhone Client) (3) Multiple Servers + CMS Client. These are the hardware requirements for using PCs as Server or Client. Support NVRs 6~32CH <= 16CH Operating System 32-bit : Windows XP Professional, Home; Windows Vista Home Basic, Home Premium, Business, Enterprise, Ultimate; Windows 7 Home Basic, Home Premium, Professional, Enterprise, Ultimate; Windows Server 2008 R2 64-bit : Windows 7 Home Basic, Home Premium, Professional CPU Intel Core i7-860 or above Intel Core i3-530 or above RAM 4 GB or above 2 GB or above Display Card nVidia GeForce 210 512MB On board (generic) Hard Drive SATA 7200 RPM, 500 GB or above Network Interface 1G bit/s or above Standalone Server (Client-Server All-in-One) For users with standalone Server, the Local Client UI is used to manage SMR Server services: 31 ※Application: The Server, IP cameras are all in the same LAN. Use SMR as Server No installation needed. Use PC as Server Install both the VMS/NVR Server and VMS Client on a PC: 1Insert the VMS/IPCAM product CD. 2Click VMS Suite on the menu to start the installation. 3Choose Typical Setup. If you don’t need video analytic functions, Advanced Setup can be selected to uncheck the VI Server. 32 Standalone Server + Remote Client (Web Client/iPhone Client) For remote users to connect to SMR/NVR Server, a remote access, VMS Client installed on remote PCs is needed for live video monitoring, event recording playback access. Also, the Web Client, an ActiveX application (OCX) can be used for basic live viewing and event playbacks through the web browser, while iPhone Client can be used for basic live viewing on iPhone. ※Application1: Internet1 The Server, IP cameras and the PC/iPhones are all in the same LAN. 33 [NVR Server] Use SMR/NVR as Server No installation needed. Use PC as Server Install the VMS/NVR Server on a PC: 1 Insert the VMS/IPCAM product CD. 2Click VMS Suite on the menu to start the installation. 3Choose Advanced Setup to uncheck the VMS Client. If you don’t need video analytic functions, the VI Server can also be unchecked. Install the Web Server on the PC: 1 Insert the VMS/IPCAM product CD. 2Click Browse CD/DVD in the menu. 3 Double click WebServerSetup.exe to start the installation. [Client] Install the VMS Client on PCs: 1Insert the NVR/SMR product CD. 2Click VMS Client on the menu to start the installation. Install the Web Client on the PCs (Optional): Launch Microsoft Internet Explorer 7.0 (or above) and enter your VMS Server IP address + “/webclient” in your web browser’s URL location, eg. http://172.18.6.9/webclient to download the Web Client application. Install the iPhone Client (Optional): Download the iPhone Client from App Store on the iPhone desktop. Enter the keyword - Surveon for searching. Note: Please refer to Installing the VMS and Installing the Web Client for details. 34 ※Application 2: Internet2 The Server, some of the IP cameras and the PC are all in the same LAN, while the other IP cameras are installed in remote location with Public IP. 35 Multiple Servers + CMS Client For users with multiple SMR/NVR Servers, CMS Client UI is used to manage over the domain infrastructure. ※Application: Internet3 (1) The Servers, IP cameras and the PCs are in LAN A. (2) Some IP cameras are installed in LAN B, which is behind a different router in a remote location. (3) Users are allowed to connect the SMRs/NVRs from remote PC over the Internet. VI Server CMS Domain Server NVR Server NVR Server NVR Server 36 CMS Client CMS Client [NVR Server] Use SMR/NVR as Server No installation needed. Use PC as Server Install the VMS/NVR Servers on PCs: 1Insert the VMS/IPCAM product CD. 2Click VMS Suite on the menu to start the installation. 3Choose Advanced Setup to uncheck the VMS Client. The VI Server can also be unchecked, if you don’t need video analytic functions. [VI Server] (Optional) You can choose to install the VI Server only on a standalone PC to manage the video intelligence data. 1Insert the VMS/IPCAM product CD. 2Click VMS Suite on the menu to start the installation. 3Choose Advanced Setup to choose VI Server only. [CMS Domain Server] Install the CMS Domain Server on a PC: 1Insert the NVR/SMR product CD. 2Click CMS Suite on the menu to start the installation. 3Choose Advanced Setup to select the CMS Domain Server only. [CMS Client] Install the CMS Client on PCs: 1Insert the NVR/SMR product CD. 2Click CMS Suite on the menu to start the installation. 3Choose Advanced Setup to select the CMS Client only. Note: (1) For users don’t have Surevon SMR/NVR series, please contact your dealer for the CMS installation file. (2) The CMS Domain Server can also be installed together with the CMS Client in the same PC by choosing Typical Setup. (3) Please refer to Installing the VMS and Installing the CMS for details. 37 Network Requirements In order to preserve enough bandwidth for surveillance video, a surveillance network is presumed to be free of user/business traffic. Server software currently supports Class B and Class C type addresses. Currently the Server software only searches for Servers on the same subnet. Cameras should also reside on the same subnet. Opening Ports If access through a firewall in a local network is required, try opening the following ports: SMTP (25), HTTP (80), FTP (20, 21), OMNI (2809), HTTPS (443) and RTSP (554, 8554.). Other ports should also be opened while using port forwarding to access the VMS Server: Stream Port (9090), Doman Data Port (9060), Log Download Message Port (15507) and Log Download Data Port (9080). Note: Please refer to Port Forwarding Section for more details. Warnings / Precautions If the Server and a VMS client reside on separate subnets, please set up gateway, VLAN, or cross-subnet routing to bridge surveillance traffic. Please consult with a network administrator for problems with network setups. A VMS client needs to be rebooted when network settings are changed. 38 3.4. Port Forwarding Port forwarding is a name given to the combined technique of: 1. Translating the address and/or port number of a packet to a new destination. 2. Possibly accepting such packet(s) in a packet filter (firewall). 3. Forwarding the packet according to the routing table. To illustrate its concept, two computers on the Internet that communicate with each other using TCP/IP or UDP/IP protocols(though the process is not limited to these) utilize ports to identify the opposite connection points of each other where the data packets supposed to go to. In order to communicate, each computer knows the port of another computer (in addition to IP address) and sends the data to that port. Port forwarding forwards these ports in such a way that when one computer sends data to the specific port of another computer, the data is actually sent to a different port. This allows remote computers to connect to a specific computer or service within a private LAN. In a typical residential network, nodes obtain Internet access through a DSL or cable modem connected to a router or network address translator (NAT/NAPT). Hosts on the private network are connected to an Ethernet switch or communicate via a wireless LAN. The NAT device's external interface is configured with a public IP address. The computers behind the router, on the other hand, are invisible to hosts on the Internet as they each communicate only with a private IP address. When configuring port forwarding, the network administrator sets aside one port number on the gateway for the exclusive use of communicating with a service in the private network, located on a specific host. External hosts must know this port number and the address of the gateway to communicate with the network-internal service. When used on gateway devices, a port forward may be implemented with a single rule to translate the destination address and port. The source address and port are, in this case, left unchanged. When used on machines that are not the default gateway of the network, the source address must be changed to be the address of the translating machine, or packets will bypass the translator and the connection will fail. 39 Port Forwarding for Accessing VMS Server To enable port forwarding for accessing VMS Server, please follow the steps below: 1. Do Router Port Mapping for VMS/NVR Server Go to Setup > Other Tasks > Server > Router Port Mapping in VMS after it is installed. Note: The VMS/NVR Server is preinstalled in NVR2000/SMR Series. A Router Port Mapping window will prompt for entering port numbers. Please put in the numbers as listed below: Stream Port: 9090 Login: Port: 2809 Doman Data Port: 9060 Log Download Message Port: 15507 Log Download Data Port: 9080 40 2. Open Ports on the Router Host Ports: The private ports that the internal VMS/NVR Server use, which are unchangeable. Global Ports: The public ports for remote clients to connect to the internal VMS/NVR Server. The Global ports are changeable, but the simplest way is to make them the same with the host ports. Please open the listed ports on your router: Port(Host/Global Port) Protocol Port Number Domain Message Port UDP 9050 Domain Data Port TCP 9060 Login Port TCP 2809 Stream Port TCP 9090 Log Download Message Port TCP 15507 Log Download Data Port TCP 9080 41 Note: Camera port (default: 80) and stream port (default: 6002) for accessing cameras should be opened while VMS/NVR Server and the cameras and are not in the same LAN. 42 Chapter 4. Installation 4.1. Before You Start Checklist for Operating Environment Users need to prepare the following devices to set up the surveillance system. Network Video Recorder SMR series IP Camera Network Network Cameras (such as CAM2320) Existing LAN, Switch, Router or Hub (please see the Network Topology below) Hard Drives Storage Note: The hard drives should be purchased separately. Checklist for Network Topology Make sure you have the right switch/hub for your environment. Either of the following options will work. Existing LAN Router Switch/Hub Common Topology LAN Switch with DHCP Server LAN Switch with build-in DHCP Server No DHCP Server(refer to the Note below) Reference Product Office LAN D-Link DIR-130 D-Link DES-1108 Note: For devices without DHCP Server function, please refer to Configuring DHCP Service Section. 43 4.2. Hard Drive Installation Hard Drive Installation Prerequisites Purchase hard drives having the same capacity and using same interface with the pre-installed ones. Inserting Hard Drive into Drive Tray (Desktop Series) 1. Open the front panel of the SMR system. 2. Press the release button (indicated by the blue arrow) on the bezel, the bezel panel should open automatically and gently pull out the hard drive tray. Release button 3. Place the hard drive into the drive tray. Make sure the hard drive’s interface connector is facing the open side of the drive tray and its label side facing up. Adjust the drive’s location until the mounting holes in the drive tray are aligned with those on the hard drive. Secure the drive with four supplied flat head screws. 4. With the tray bezel open, insert the hard drive and tray into the system 44 enclosure. 5. Close the tray bezel. 6. Use the small flat blade screwdriver to turn the bezel lock from the unlock to lock position. 7. Repeat above steps to install other hard drives. 8. Close the system front panel when you are done installing hard drives. 45 Inserting Hard Drive into Drive Tray (Rackmount Series) 1. Remove the tray from the enclosure, press the release button and gently pull out the tray. 2. Place the hard drive into the drive tray. Make sure the hard drive's interface connector is facing the open side of the drive tray and its label side facing up. Align the drive and the mounting holes on the tray. 3. With the tray bezel open, insert the installed hard drive and tray into the enclosure. Once inserted, close the tray bezel. 4. Use a small flathead screwdriver to rotate the tray bezel lock from the unlock position to the lock position. 46 47 4.3. System Connections IP Camera(s) Analog Camera(s) IP Encoder Monitor S MR SE LEC T E NT ER Ethernet Connection USB Conn ection Video/Mon itor Connection Note: Shaded areas are optional devices. Connect cables to the rear panel ports as follows: SMR2000 Series SMR5000 Series EonNAS 1 1 2 2 SMR8000 Series SMR8000U Series 1 R S 2 32 /4 85 2 Insert mouse, keyboard or other external devices to the USB port (blue rectangles) for operating the Video Management Software (VMS). 48 Insert the LAN cable to the upper LAN port (blue circles) to connect the SMR to a local network where your IP cameras reside. (Connection to analog cameras is also available via an IP encoder.) Connect an external monitor capable of 32bit or higher color quality to the VGA Port (red rectangles) to view the VMS interface. Note: Users can only use LAN port1. 49 4.4. Powering up SMR SMR Desktop Systems 1. Attach the power cable to the power socket on the rear panel. 2. (SMR8000 Series) Make sure the safety switch on the rear panel is switched to the “-” side, which means that it is turned on. 3. Press the Power Switch. 4. See if the System LED is blinking, which means the system is starting up. 5. See if the Network LED has turned green, which indicates power is on and network is connected. 6. See if the HDD LED is on, which means the hard drive can be accessed. 7. (SMR5000/8000 series) The Server name and the IP address will be shown on the LCD screen. SELECT Server 172.18.6.179 ENT ER SMR Rackmount Systems 1. Press the Power Switch and a beep sound should follow. 2. When powered on, the service LED should remain off while the rest of the status LEDs on the front panel should light up green to indicate normal operation. Service LED: Off Power LED: Green Cooling fan LED: Green Thermal LED: Green System fault LED: Green 50 4.5. Install Wizard When you run the SMR series for the first time, you need to go through the following steps within the Quick Install Wizard after logging in. 1. Make sure the hard drives are inserted into the SMR case. Click Next to continue. 2. Click Storage Manager to do RAID configuration. 51 Click Setting, choose the RAID level in the Advanced Settings dialogue, and then click Create Logical Drive to create the RAID configuration. WARNING All hard disk data will be erased. These are the RAID options for SMR models. Minimum Hard Drives RAID Options Descriptions 2 RAID0 Provides no protection, but offers maximum capacity. 2 RAID1 Provides best protection. Your data will be mirrored. 3 RAID5 Provides protection against one drive failure. Please click OK after the configuration is done, and the system will reboot automatically. About 2 minutes later, the Wizard window will appear again. Click Next to continue. 3. System initialization will start. The system will shut down after the initialization is done successfully. Please click OK. 52 Press the power switch to restart the system. About 1.5 minutes later, the Wizard window will pop up again. 4. The recommended monitor resolution for the SMR is 1280x1024. Click Open Resolution Tool to change the resolution setting. Choose Single Display as the operating mode and Monitor as the display selection in Primary Device. Change the screen resolution in Display Settings. Click OK to finish. Note: SMR8000 series support dual monitor display. 53 Click Next to continue. 5. The default password for SMR login is admin. If you want to change the password, please enter a new one in both the blanks of New Password and Confirm. If you want to keep using the default password, please tick Use old password. Click Next to continue. 3. Choose the time zone and set the actual date and time for the SMR system. 54 Click Next to continue. 7. Set an IP address for the SMR Server. Obtaining the IP address from DHCP is recommended. The IP will change after the system is restarted. Click Next to continue. 8. Click Scan for Cameras to add cameras to the SMR server. 55 The cameras that can be added to the Server will be displayed. To add a camera to the system, check the box by the camera entry. You may also check the Select All box at the bottom of the window to select all the cameras found. Enter the username and password, and press Apply Selected. Click OK to add the selected cameras to the Server. 9. Click Finish to end the wizard. 10. The VMS will start automatically after the wizard is finished. 56 4.6. Software Installation Installing the VMS Note: For NVR2000/SMR series, users have to install VMS Client on remote PC(s) when distant live viewing and playback are needed. 1. Insert the VMS/IPCAM CD-ROM. The CD should autorun. If it does not, open the CD manually and double-click autorun.exe. The menu below will be displayed. Click VMS Suite to start the installation. 2. Choose a setup type from Typical and Advanced. Then Click Next when you are satisfied with your selection. 57 3. You may choose to install among the following while Advanced Setup Type is selected: VMS Server Suite – Includes the VMS Server and Local Domain Server, VI Server and VMS Client. VI Server VMS Client 4. The confirmation screen will display. Click Install. A progress bar will display, indicating installation progress. 58 5. When installation is finished, an informational screen will display. Click Finish to complete installation. 59 6. The system will prompt for a restart. A restart is required before the VMS will function correctly. You may choose to immediately automatically restart your computer, or restart your computer later. Clicking Finish will apply your choice. 60 4.7. Starting the VMS Client To start the software, click Programs > VMS Suite > VMS Client under the Windows Start menu. The software will prompt for the following information: Access Method – Directly Access or Internet Port Forward. Port – The Login Port for port forwarding - 9050. It should be set under Server > Other Tasks > Port Mapping after the first login. Note: (1) Please refer to Port Forwarding Section for more details. (2) CMS does not support port forwarding functionalities. Type – Choose VMS. VMS/NVR – The IP address for the SMR Server. You can click Search button to obtain it. For users of port forwarding, it should be the IP address of the router. Username – The username for the domain, which is always admin. Password – The password for the domain. Default password is admin. Click Login after the password (and port number) is entered. 61 Checking the Software Version Users can see the software version at the lower right corner of the window after logging in. Logging out The Client can be logged out of all the Servers configured on the system by pressing the Logout button on the upper right hand corner in the GUI. Logging out of individual servers can be achieved by double clicking the server entry and clicking the Yes button on the confirmation screen. Closing the window using the X button on the top right corner will exit the Client. A confirmation screen will appear, click Yes to exit the system. Note: (1) If the system becomes unresponsive, users can force shutdown the system (press and hold the power until the system shuts down). This should only be done when the system is unresponsive! 62 Chapter 5. Basic System Settings 5.1. Storage Management 1. To access the information about the drives configured in your Server, highlight and click the Storage Manager option under Server Settings. 2. All available Logical Drives, as well as their sizes, free space, and status will appear. Click Edit to set the log and location for saving the video recordings. (Step 3 and 4 are for the remote client of NVR2000/SMR Series.) 3. Click the target drive first and then Settings. In “Advanced Settings” dialogue, “General” tab, click Check. 63 4. Choose the RAID level, and then click Create Logical Drive to create the RAID configuration. Note: Storage Manager can also be accessed by clicking Server > General Tasks > Storage or Server Entry > Common Tasks > Common Server Tasks > Storage in the VMS Console. 64 5.2. Adding Cameras to the Server Cameras can be added to the Server in two ways: via an automatic scan or by manually inputting the camera information. Automatic Scan for Cameras To begin an automatic scan for cameras: 1. Right-click the Server entry and select Scan for Cameras. The system will respond by beginning an automatic scan. Once the scan is complete, the cameras that can be added to the Server will be displayed. Information available for each camera will include: Name – The default camera name (Make/Model) Status – The camera will display New if it has not been added to this Server, otherwise it will display Assigned. IP Address MAC Address Vendor - Including ACTI, ASONI, AVTECH, AXIS, Arecont, D_Link, HIKVISION, IQinVision, Mobotix, ONVIF, Panasonic, Sony, VIOVOTEK, Dynacolor Model 2. To add a camera to the system, check the box by the camera entry. You may also check the Select All box at the bottom of the window to select all the cameras found. Enter the username and password, and press Apply Selected. Click OK to add the selected cameras to the Server. 65 1. (Optionally) Double-click any camera entry to bring up the camera detail page. From this page you may change the following information: 66 IP Address – Changing this value will affect connectivity. Camera Port – The web access port, default is 80. Stream Port – Default is 6002. Vendor – Changing this value will affect connectivity. Model – Changing this value will affect connectivity. User Name – This value is not always required. Password – This value is not always required. Camera Name – It is recommended you change this value if you have more than one camera of this make/model. Camera Description Camera Icon – You can also import your own icon by clicking on the Browse button and choosing an icon file. Valid icon files include JPEG, GIF, PNG, BMP and ICON files. Finally, you can access the web interface for the camera by clicking on the Go to Web Interface button. Click OK to save your changes, or Cancel to exit without saving. 2. (Optionally) You may access the IP Utility for camera configurations of by clicking the IP Camera Utility button. 3. Click OK to add the selected cameras to the Server. Note: Automatic Scan for Cameras can also be accessed by clicking Camera List > General Tasks > Scan for Cameras or Server Entry > Common Tasks > Common Server Tasks > Scan for Cameras in the VMS Console. Manually Adding Cameras To manually add a camera to the Server: 1. Right-click the Server entry and select Add Camera. 2. In the camera window fill out the following information: 67 IP Address Camera Port – This value will automatically populate with the default value for the Vendor and Model selected. Vendor - Including ACTI, ASONI, AVTECH, AXIS, Arecont, D_Link, HIKVISION, IQinVision, Mobotix, ONVIF, Panasonic, Sony, VIOVOTEK, Dynacolor Model Stream Port – This value will automatically populate with the default value for the Vendor and Model selected. User Name – This value is not always required. Password – This value is not always required. Camera Name – It is recommended you change this value if you have more than one camera of this make/model. Camera Description Camera Icon – You can also import your own icon by clicking on the Browse button and choosing an icon file. Valid icon files include JPEG, GIF, PNG, BMP and ICON files. 3. Finally, once basic camera information is filled in, you may access the web interface for the camera by clicking on the Go to Web Interface button. Click OK to add the camera. Note: Cameras can also be added manually by clicking Camera List > General Tasks > Add Camera in the VMS Console. 68 5.3. Setting Recording Schedule A global Schedule applies to all cameras, while individual schedules are for each camera. Individual schedules take precedence over global schedules. Weekly Scheduling 1. Right-Click the VMS entry and choose Schedule Manager > Global Settings or Individual Settings to bring up the Weekly Schedule popup. 2. If setting individual schedule and more than one camera is configured, choose the camera you wish to set from the list. 3. The schedule grid corresponds to every hour in the week. Click on one of the three recording methods and then click on the grid area to “paint in” the method for the corresponding hour. 4. Click the Apply button to apply the schedule and OK to exit the dialog. 69 Daily Scheduling 1. Right Click the server entry and choose Add Daily Schedule. 2. Click the Select Date selection box and choose the date that you want to schedule. 3. Click on one of the methods and then click on the grid area to “paint in” the method for the corresponding hour. 4. Click OK to apply the changes. 70 5.4. Adding Alarm Rules Alarm rules can be created using the following elements: • Rule: A short description. For example, “east–fence intrusion detection” or “front entrance access control.” • Condition: Specifies triggering conditions such as Motion/Video loss/Sensor input/Clock Alarm, etc. • Action: Specifies the action to take when the alarm is triggered. • Schedule: Allows the user to schedule the application of specific Alarm rules. This is useful in cases such as applying rules to non-office hours. 1. Right-click the NVR entry and select the Alarm Rule Settings option under VMS node. 2. Click the New button. 3. Enter name for the new rule and click OK to create the rule. 71 4. Choose conditions for the Alarm. Detailed settings can be changed by clicking Details. 5. Select actions for the alarm. Detailed settings for actions can be set by clicking Action. 6. Click the……button in the alarm field to set up a schedule for the rule. Default scheduling is record always on. 7. Click the Save button to save the rule. 5.5. Setting up Live View An important part of monitoring your surveillance network is to have the right views so that you will have the optimum viewing angle to discern a situation. The default view setting is 3x3. You can also add a customized view to the VMS Client: 1. Right click on Views > Add View in the View Explorer window of the VMS, and choose the type of view that you wish to add. The software responds by placing a blank template in the main viewing area. 2. From the Device Browser window, you can click and drag each camera into separate frames. The camera output will be displayed in the frame. 72 5.6. Using the LCD Menu in SMR Desktop Systems The SMR 5000/8000 series come with a LCD screen that provides users with basic system statuses. There are 6 screen messages and selections: CPU and System Temperature, CPU fan Speed, Reboot, Shut Down, Create Disk Volume and Return. Users can enter these menus by pressing “Enter Button” first. CPU Temp:27.22 System Temp:28 CPU Fan: 23275 Shut down Create Disk Volume Return Checking the System Status CPU and System Temperature/CPU Fan Speed can be seen by pressing “Select Button” once/twice. Rebooting/Shutting Down SMR Users can enter the reboot/shut down menu by pressing “Select Button” twice or thrice, and then press “Enter Button” to restart/shut down the system. Note: The function of “Create Disk Volume” menu is reserved. 73 Chapter 6. Live View Live viewing is a crucial part of any surveillance system. Having the right view can be the crucial difference between catching an event as it happens and missing it altogether. VMS provides powerful tools to manage the viewing experience to help ensure that monitoring personnel are always on top of any event. 6.1. Live View Window Overview The live view window is split into 11 distinct parts: 1. Live View / Playback Selection Tabs – Allows users to choose live view and playback mode. 2. Device Browser – Lists the Servers in the domain. 3. View Explorer – Lists the views that are configured on this client. 4. E-Map Explorer – Lists the E-maps available on this Server. 5. Live View Control – Interface for interacting with PTZ-enabled cameras. 6. Video Alarm Panel –Area for alarm notification and instant playback. 7. Windows Toolbar – This area includes the windows buttons, as well as a general “Gear” button containing Server configuration options. 8. 74 View/Account Information – This area contains general information. 9. Button Area - This area contains the buttons to change views, enter full screen mode, capture photos and other useful functions. 10. Main View Area – This area contains the actual video feed(s). 11. Event Log – This area contains alarm and event information. Resizing and Minimizing Windows Minimizing Controls The Device Browser, View Explorer, E-Map Explorer, Live View Controls, and Event Log can all be minimized by clicking on the arrow buttons on the top-right corner of their screens. Hiding and Showing the Explorer Area The entire left panel (containing the Live View/Playback Selection Tabs, Device Browser, View Explorer, E-Map Explorer, and Live View Controls) can be hidden by clicking on the arrow on the left of the Live View Control. 75 6.2. View Setup Types of Views The VMS/NVR Server supports viewing of up to 32 cameras in a single view, with views of up to 36 cameras. Note: SMR2000/5000 series supports views of up to 16 cameras. Views with more subdivisions are more useful for giving an overview of an area, while ones with fewer subdivisions give better details. Multiple views can also be displayed in sequence or in separate windows for managing more than 16 cameras. Adding a View An important part of monitoring your surveillance network is to have the right views so that you will have the optimum viewing angle to discern a situation. To add a customized view to the VMS client: 1. Right click on Views in the View Explorer window, and choose the Add View option, the software will respond by listing available screen division types. 2. Choose the type of view that you wish to add by clicking on the view. The software responds by placing a blank template in the main viewing 76 window that has been subdivided into individual frames according to the view selected. The empty frames will display the message No camera. 3. From the Device Browser window, you can click and drag the entries for individual cameras into the separate frames. The camera output will be displayed in the frame. Cameras in the view do not have to all be from the same server. Dragging a camera into a frame that already has a camera assigned to it will cause the frame to be reassigned to the new camera. You can also drag the same camera into multiple frames or leave frames blank, although this is not suggested. The View Explorer will be updated as you add cameras to your view. The root will list the camera numbers that have been added to the view starting from the top left frame and going from left to right and top to bottom. Note: Depending on your connection and computer speed, it may take a moment for the image to refresh after dragging the camera into the view window. During this time the frame may still display No Camera or Failed to connect. If this problem persists, however, there may be a problem with your connection or hardware. Renaming a View To perform this function: 1. Right-click the view entry in the View Explorer window. This will bring up an options popup. 2. Highlight and click the Rename option. 3. Enter a new name for the server and press enter to save the name. Deleting a View As views become superfluous or unused, it is desirable to delete a view. To perform this function: 1. Right-click the view entry in the View Explorer window. This will bring up an options popup. 2. Highlight and click the Delete option. The system will respond with a confirmation screen. 3. Click the Yes button to delete the view. 77 Sending View to a New Window In multi-monitor setups, you may send views to a separate window which can then be dragged to other screens. To do this: 1. Right-click the view entry in the View Explorer window. This will bring up an options popup. 2. Highlight and click the Send View To > Floating Window option. The system will respond by placing the view in a separate floating window. This window can be dragged to a separate screen, maximized, or closed. Switching Between Views To switch between saved views, simply click and drag the view entry from the View Explorer window into the main view window. Note that the current view is always indicated in Bold lettering in the View Explorer window. Changing Aspect Ratio The VMS can be configured to display windows in either 16:9 or 4:3 aspect ratios. To switch between these two, click the gear button in the top right corner and click VI Panel. Note: The aspect ratios can also be changed by clicking Server > Other Tasks > VI Panel in the VMS Console. Switching Between Different Screen Divisions Creating and Using New Screen Divisions When a view is created, it has a default screen division setting, however when using the view, it may be useful to change the number of screen divisions. This does not create a different view, but divides the existing view into a new set of divisions. 78 To perform this function within the view, simply click the button corresponding to the view that you want to use. The buttons are located in the area above the main view window. After you have clicked on the desired view, the original number of cameras will be split into separate pages in the new view. For example, an original view consisting of 16 cameras would display the cameras on 2 pages of 8 frames, clicking on the 4 division button would display the 16 cameras in 4 pages of 4 frames each. Screen Division Page Use The page number is displayed to the right of the view buttons. Clicking on the arrow button to the right of the page number or clicking on the current screen partition button will scroll through the pages in order. Clicking on the arrow button to the left of the page number will scroll through the pages in reverse order. Auto-flipping Pages When multiple pages of screen divisions exist, you may choose to automatically flip between the pages by clicking on the SPOT button. Clicking the button again will end the automatic flip function. Configuring Page Dwell Time Right-clicking the SPOT button will bring up a field to configure the amount of time each page will be displayed when automatically flipping pages. Enter the dwell time in seconds and click OK to change this value. 79 Exiting Different Screen Divisions There are two methods to return to your original un-paginated view. You may either drag the original view into the main view area, or click the Home button in the button area. This will reset all the settings, including page auto-flipping and different screen divisions. Managing Sequences A sequence is a combination of two or more views. When more than 16 cameras are necessary, you can create a sequence of views that cuts between 2 or more views. A sequence displays a view for an interval of time before switching to the next view. The sequence will continue down the view list in-order until it reaches the end, after which it will return to the first view on the list and repeat the display. Creating a Sequence Once there are more than 2 views configured, you can add a sequence. To perform this action: 1. Right click on Views in the View Explorer window, and choose the Manage Sequence option. 2. In the Playlist click the New button to create a new sequence. The sequence will be given a default name Sequence #. 80 3. (Optional) Click the sequence entry to select it, and click Rename. Type an appropriate name for the sequence and then press enter to rename the sequence. 4. Click the sequence entry to select it, and then click Set to begin the sequence setup. In the sequence setup menu, click the Add button. 5. In the add screen, select a view to add from the View dropdown. 81 6. In the Interval field, enter how many seconds you want this view to be displayed in the sequence. Click OK to add the view. 7. Repeat the 2 previous steps to add additional views. 8. (Optional) Once you have added a view, you may select it by clicking on it. When selected you may change the following. Clicking Move Up will move the view up the sequence list. Clicking Move Down will move the view down the sequence list. Clicking Delete will remove the view from the sequence. You may select an alternate view from the View dropdown. You may select enter a new interval in the Interval field. 9. Click OK to save the setup, and OK again to save the sequence. The sequence will be added to the View Explorer. To view the sequence drag the sequence into the live-view area, as you would a view. Editing a Sequence Once a sequence is created, settings and values for the sequence can be changed. This is done by: 1. Right click on Views in the View Explorer window, and choose the Manage Sequence option. 82 2. (Optional) If you wish to rename a sequence, click the sequence entry to select it, and click Rename. Type an appropriate name for the sequence and then press enter to rename the sequence. 3. (Optional) To perform other edits, click the sequence entry to select it, and then click Set to begin the sequence setup. Note: A sequence displays a view for an interval of time before switching to the next view. The sequence will continue down the view list in-order until it reaches the end, after which it will return to the first view on the list and repeat the display. If you wish to add more views: o Click the Add button in the sequence setup menu. o In the add screen, select a view to add from the View dropdown. 83 o In the Interval field, enter how many seconds you want this view to be displayed in the sequence. Click OK to add the view. o Repeat the 2 previous steps to add additional views. If you wish to edit an existing view, you may select it by clicking on it. When selected you may change the following: o Clicking Move Up will move the view up the sequence. o Clicking Move Down will move the view down the sequence. o Clicking Delete will remove the view from the sequence. o You may select an alternate view from the View dropdown. o You may select enter a new interval in the Interval field. 4. Click OK to save the setup, and OK again to save the sequence. Deleting a Sequence To delete a sequence: 84 1. Right click on Views in the View Explorer window, and choose the Manage Sequence option. 2. Click the sequence entry to select it, and click Delete to remove the sequence. Click Yes to confirm the deletion. 3. Click OK to exit the popup. 85 6.3. Functionality Within Views Right clicking an active window will cause a function list to appear. These are settings and functions that can be changed within the live-view window. Digital Zoom Digital zoom increases the view size without increasing resolution. The digital zoom function can be used within any panel (even in full screen mode) with the following steps: 1. Right-click the panel that zoom is required on, and select Digital Zoom to activate the function. A picture-in-picture showing the whole screen framed by a yellow box will appear. 2. Click the corners of the box and drag to resize it over the area of interest. The main picture will show the digitally-zoomed output, while the picture and picture will display the entire view. 3. Alternatively, you may use the mouse scroll to zoom into the center of the image. Scrolling forward will zoom in, scrolling backward will zoom out. Instant Playback The instant playback function gives users the ability to instantly playback up to 45 minutes of video. Right-click the panel that playback is required on, and 86 select Instant Play > [Time Length] to activate the function. A popup will open with the desired playback. Time lengths available are dependent on, and will not exceed the pre-alarm recording time set in Pre/Post Alarm Recording Settings. Manual Recording When recording schedules are set, it may be necessary to manually record a video stream, even when the schedule does not specify for recording. In this case right-click the panel that recording is required on, and select Manual Record > [5, 10 or 30 minutes] to activate the function. The camera will record the stream for the amount of time specified. Preset Pan In cameras equipped with PTZ functionalities, presets set on the camera in the PTZ Preset Settings will be available. To access the presets, right-click on the panel containing the camera feed, and mouse-over Preset. The system will respond with a list of presets configured on the camera. Selecting a preset will pan the camera to the preset position. Stream Selection Video Streams can be selected by right-clicking the panel that playback is required on, and then select Stream > Stream1/Stream2. 87 Image Settings Camera image settings can also be accessed by right-clicking the panel containing the camera video and selecting Others > Image Settings. This will pull up the camera image settings menu. Video Ratio Adjustment In most cases the video panel size will not match the size of the video feed exactly. By default the VMS will stretch or shrink the video to fit the screen, however you may also choose to preserve the original video ratio by rightclicking the screen and selecting Others > Keep Size. To return to a stretched view, right-click the appropriate panel and choose Others > Fit Screen. Inserting Overlays The panel can be replaced with a user overlay. Image Overlay To overlay an image on top of a panel: 88 1. Right-click the panel and choose Others > Insert > Image. The system will prompt you to choose an image file. 2. Choose an image file, valid image types are JPEG, BMP, TIF, PNG. Click Open to open the file. 3. The image will be displayed in the panel. Click the red X in the topright corner to close the image. HTML Overlay The HTML overlay function allows simple integration of web applications in the VMS by replacing one or more panels of the screen with an active browsing window. To overlay an HTML form or website on top of a panel: 1. Right-click the panel and choose Others > Insert > HTML. 2. In the field, enter a URL or the path containing the HTML form. You may also choose to click Browse and choose an HTML file. 3. The HTML or website will be displayed in the panel. Click the red X in the top-right corner to close the image. 89 Send to Large Channel Views in smaller divisions can be switched to the larger division. To perform this action, right-click the panel corresponding to the camera and choose Others > Send to Large Channel. Reconnect In some cases it may be necessary to manually reset the connection to a camera. To perform this action, right-click the panel corresponding to the camera and choose Others > Reconnect. Remove the Camera The Cameras can be removed by clicking Others > Remove Camera. 90 Onscreen PTZ Control Cameras equipped with Pan-Tilt-Zoom functionality can be controlled directly within the VMS client software. These controls can be found within live views. Focus The focus on a camera can be controlled with the + and – buttons at the bottom of the views. Pressing the + button will increase focus distance by 1 step. Pressing the – button will decrease focus distance by one step. Zoom The zoom on a camera can be controlled with the + and – buttons at the bottom of the views. Pressing the + button will increase zoom distance by 1 step. Pressing the – button will decrease zoom distance by one step. 91 6.4. Full Screen View Entering Full Screen View From any view, you can switch to full screen mode by clicking on the full screen button located above the main viewing window. Optionally you may also choose to view a single frame in full screen mode by double clicking on the frame. Exiting Full Screen Mode To exit full screen mode, hit the ESC key on your keyboard. 6.5. E-Maps Adding E-Maps 1. Prepare layout drawings or a map of the area being surveyed. 2. Right click on E-Map Configuration in the E-map Explorer window, Click Add under the E-map tab. 3. Click the Browse button to open a windows dialog. Select your map and click the Open button. The drawing will be stored in the Server. 4. Enter a name for the map in the Map Name field. 5. Click Save. Once successfully added, an E-map node will appear. Note: The E-Maps can also be edited by clicking Server > General Tasks > Emap or Server Entry > Common Tasks > Common Server Tasks > E-map in the VMS Console. Adding Sub-Maps Sub-maps can be used when separate areas within a large maps are complicated enough to have their own specific layout. 92 1. Prepare layout drawings or a map of the area being surveyed. 2. In the E-map configuration screen, under the E-map tab, right-click the node that you wish to add a sub-map to, and select Add > Sub-Map. 3. Click the Browse button to open a windows dialog. Select your map and click the Open button. The drawing will be stored in the Server. 4. Enter a name for the map in the Map Name field. 5. Click Save. Once successfully added, an E-map node will appear as a sub-node on the tree panel. A link with the sub-map name will also be placed on the root map. Adding Additional E-Maps The typical E-map Add function will add new maps to the end of the list. You may choose to add a map before or after an existing map by: 1. Prepare layout drawings or a map of the area being surveyed. 2. In the E-map configuration screen, under the E-map tab, right-click the node which you want to add a map before or after. Choose Add > Previous Map to add a map before the selected map, or choose Add > Next Map to add a map after the selected map. 93 3. Click the Browse button to open a windows dialog. Select your map and click the Open button. The drawing will be stored in the Server. 4. Enter a name for the map in the Map Name field. 5. Click Save. Once successfully added, an E-map node will appear as in the tree panel. In the e-maps list, it is recommended to organize your e-maps in a logical order. Changing E-Map Order To re-order the e-maps you have added, right-click the node which you want to move. Choose Move > Previous Map to move the selected map up the list, or choose Move > Next Map to move the selected map down the list. Renaming an E-Map To rename an e-map you have added, right-click the node which you want to delete and choose Rename. Enter a new name for the map and press enter to save your changes. Configuring an E-Map 1. Select an E-map entry clicking it. 2. Click the NVR Server tab to bring up a list of the cameras available for placement. 3. Drag and drop cameras to anywhere on the layout drawing. The map may be moved by clicking and dragging the map, you may also zoom in and out using the buttons above the map display. 94 4. Once a camera icon is placed, it may be rotated by clicking one of the dotted corners of the camera icon. 5. You may save any time by clicking on the Save button located above the map display. Deleting an E-Map To delete an e-map you have added, right-click the node which you want to delete and choose Delete. This action will delete the node and any sub-nodes from the map list. Using the E-Map Once E-Maps have been configured on the system, you can pull up an E-Map by double clicking its entry in the E-Maps section of the Live View screen. This will open the E-Map in a floating window. Double-clicking on any camera icon that has been placed on the map will bring a live view screen for this camera. You can choose to do instant playback, snapshot capture and alarm management by right clicking on the live view screen. 95 The camera icons that have been placed on the map will blink if there is an alarm associated with it. Double-click on any camera icon to bring up a live video feed in a popup window. There are also a few buttons associated with this view: Zoom Out: Located at the bottom mid-left. This button shrinks the background map display. Zoom In: Located at the bottom mid-right. This button enlarges the background map display. Arrows: Located on the top left. Use the arrow keys to move from map levels. 96 Chapter 7. Server Setup This section deals with Server setup procedures. 7.1. Server Basic Functions When you are logged into a domain, the Servers configured on the domain will appear in the Device Browser area. The icon by the Server shows the current connection state of the Server. Icon Meaning The Server cannot be reached The Server can be reached, but the user is not logged in The user is logged in to the Server Logging into a Server 1. Right-click the server entry in the Device Browser window to bring up the options popup. 2. Highlight and click the Login option. As long as the credentials supplied at the beginning of the session are correct, you will be automatically logged in. Logging out of a Server 1. Right-click the server entry in the Device Browser window to bring up the options popup. 2. Highlight and click the Logout option to bring up the logout dialog box. 3. Press the Yes button to logout. Note: Logging out of the domain server will cause the client to logout completely. 97 Renaming a Server You must be connected to a server as an admin to rename it. To rename a Server: 1. Right-click the server entry in the Device Browser window to bring up the options popup. 2. Highlight and click the Configuration > Rename option. 3. Type the new name in the box that appears. Viewing Server and Client Information 1. Right-click the server entry in the Device Browser window to bring up the options popup. 2. Highlight and click the Configuration > About option to bring up the About dialog box. 3. Click OK when finished viewing. Note: The Server and Client information can also be viewed by clicking Others > Other Tasks > About in the VMS Console. 98 7.2. Server Settings The following sections deal with Server settings that can be configured under the Server Settings menu. General Server Settings Server general setup procedures involve configuring both storage and server time settings. To perform Server general setup: 1. Right-click the Server entry in the Device Browser highlight and click the Server Settings > General Server Settings option. A tabbed window will appear providing the following configuration tabs: Storage and Time. The window starts with the Storage. 99 2. In the Minimum Free Space field, the Minimum space required for storage is shown. The storage will be last for 3 days. You may move the saving locations up and down the list using the Up and Down buttons, to change the storage priorities. 3. To set the server time click on the number you wish to change and enter a value. Click OK to preserve the setting. The default time is set according to the real-time clock on server. 4. Click OK to finish the configuration. Note: General Server Settings can also be configured by clicking Server > General Tasks > General Server Settings in the VMS Console. To perform Notification Setting 1. Right-click the Server entry in the Device Browser highlight and click the Server Settings> Notification Setting option. A tabbed window will appear prompt providing the following configuration tabs: SMTP Server and SMS Settings. The window starts with the SMTP Server tab displayed. 100 2. In the SMTP Server tab, under the E-mail Server heading, you may either enter the URL (such as smtp.abc.com) or IP address of the SMTP server that the Server will use to deliver E-mail notifications. The SMTP server configured here must support Unicode Transformation Format-8 (UTF-8) encoding. 3. Enter the user name for the Server email account in the Username field. 4. Enter the password for the Server email account in the Password field. 5. Enter a valid E-mail address in the Reply Address field. This address will be the default sender listed in E-mails sent from the Server. 6. Enter one or more E-mail addresses in the Recipients: field. These address(es) will receive notifications from the Server. Multiple addresses can be entered by separating individual addresses with semi -colons “;”. 7. Enter the subject of your notification E-mails, e.g., Server- xxxsite1notification in the E- Mail Title field. 8. Enter a short message in the large field to describe the Server or a surveillance network. 9. (Optional) Click Test to send a test message to the E-mail addresses listed. 10. Click the SMS Settings tab to continue. 101 Note: Drivers for supported GSM/GPRS modems have already been installed on the server. Currently, only the WaveCOM-M1206B is supported. Use COM1 on the Server to connect to a GSM modem. 11. In the Contact Number field, enter the phone numbers that will receive SMS notifications. Be sure to include the area code, e.g., “86”, in front of phone numbers. Use commas, “,” to separate individual phone numbers. 12. Use the slider bar to select a delay between the occurrence of an event and SMS message delivery. 13. (Optional) If a SIM PIN is required, enter the PIN code in the PIN field. Note that applying incorrect PIN code may disable your SIM card. Note: To change the PIN code, remove the SIM card from your GSM modem. Use a cell phone to change the PIN code and then re -install SIM card into the GSM modem. Changing PIN codes is not recommended because a configuration failure may disable your SIM card. 14. In the SMS Content field, type a simple description to include in the outgoing SMS messages 15. (Optional) Click Test to send a test message to the phone numbers listed. 102 16. Click the Apply button to apply the changes. 17. Click the OK button to exit E-mail/SMS settings. Note: E-mail and SMS Settings can also be done by clicking Server > General Tasks > E-mail/SMS in the VMS Console. Pre/Post Alarm Recording Settings Video streams are constantly processed and cached in memory. The Server can trace back and preserve video/images from several minutes before and after the occurrence of an alarm. To configure pre/post-alarm recording times, highlight and click the Pre/Post Alarm Recording Settings option under Server Settings. The following pop-up window will appear: In each of the boxes enter values for the Pre and Post-Alarm Recording times from 5 to 45 minutes (default is 45 minutes). Click the OK button to finish the process. Note: Pre/Post Alarm Recording Settings can also be done by clicking Server > General Tasks > Pre/Post Alarm Recording Settings in the VMS Console. Storage Management 1. To access the information about the drives configured in your Server, highlight and click the Storage Manager option under Server Settings. 103 2. All available Logical Drives, as well as their sizes, free space, and status will appear. Click Edit to set the log and location for saving the video recordings. (Step 3 and 4 are for the remote client of NVR2000/SMR Series.) 3. Click the target drive first and then Settings. In “Advanced Settings” dialogue, “General” tab, click Check. 104 4. Choose the RAID level, and then click Create Logical Drive to create the RAID configuration. Note: Storage Manager can also be accessed by clicking Server > General Tasks > Storage or Server Entry > Common Tasks > Common Server Tasks > Storage in the VMS Console. 105 7.3. Scheduling Recording There are two forms of scheduling available. A global schedule can be created to apply to an entire Server, while an individual schedule can be created for each camera on a Server. Schedules are further split into weekly and daily schedules. When scheduling conflicts occur, the daily schedule takes precedence over the weekly schedule. Global Scheduling Note: A global schedule can also be set by clicking Server > General Tasks > Global Schedule or Server Entry > Common Tasks > Common Server Tasks > Storage in the VMS Console. Weekly Global Scheduling To access the Global Scheduling tool right click the Server entry, then highlight and click the Schedule Manager > Global Settings option to bring up a popup containing a schedule grid corresponding to every hour of every day in the week. The schedule default is always recording, all the time. To change the global schedule: 1. Choose a recording method by clicking on one of the three methods: Always record or record on Event trigger. 106 2. Click on a table cell to “paint” the recording method. The color in the cell will change to match the selected recording method. Click and drag the cursor to paint large areas. 3. When you are finished, click the Apply button to apply the schedule. 4. Click OK to exit the menu. Daily Global Scheduling Adding a Daily Global Schedule In addition to the weekly global schedule, a daily schedule can also be set for a certain day. To perform this action: 1. Under Global Settings, right-click the server listing, and click on the Add Daily Schedule option to bring up the Global Daily Schedule Settings popup. This popup consists of 24 segments corresponding to the hours in the day. 2. Choose the date that you want to schedule. 3. Choose a recording method by clicking on one of the three methods: Always record, record on Motion detection, or record on Event trigger. 4. Click on a table cell to “paint” the recording method. The color in the cell will change to match the selected recording method. Click and drag the cursor to paint large areas. 5. When you are finished, click the OK button to apply the schedule. The schedule will show up under the server entry in the Global Settings according to the date you have just set. Deleting a Global Daily Schedule To delete a global daily schedule, right-click the schedule entry and select Delete Schedule. Click the Yes button to confirm deletion. 107 Editing a Global Daily Schedule To edit a global daily schedule, right-click the schedule entry and select Schedule Settings. Individual Scheduling Individual schedules, which take precedence over the global schedule, can be set for each camera. Note: An individual schedule can also be set by clicking Server > General Tasks > Individual Schedule in the VMS Console. Weekly Individual Scheduling To access the individual scheduling tool right-click the server entry, then highlight and click Schedule Manager > Individual Settings. Schedule defaults are always recording, all the time. To create a schedule: 108 1. Select the camera which you want schedule. 2. Click the Enable Individual Schedule box to enable the schedule. 3. Choose a recording method by clicking on one of the three methods: Always record, record on Motion detection, or record on Event trigger. 4. Click on a table cell to “paint” the recording method. The color in the cell will change to match the selected recording method. Click and drag the cursor to paint large areas. 5. When you are finished, click the Apply button to apply the schedule. Click OK to exit the menu. Daily Individual Scheduling Adding a Daily Individual Schedule In addition to the weekly individual schedule, a daily schedule can also be set for a certain day. To perform this action: 1. In Weekly Individual Schedule right-click the camera listing, and select Add Daily Schedule option to bring up the Individual Daily Schedule Settings popup. This popup consists of 24 segments corresponding to the hours in the day. 109 2. Choose the date that you want to schedule 3. Choose a recording method by clicking on one of the three methods: Always record, record on Motion detection, or record on Event trigger. 4. Click on a table cell to “paint” the recording method. The color in the cell will change to match the selected recording method. Click and drag the cursor to paint large areas. 5. When you are finished, click the OK button to apply the schedule. The schedule will show up under the camera entry in the Individual Settings according to the date you have just set. Deleting an Individual Daily Schedule To delete an individual daily schedule, right-click the schedule entry and select Delete Daily Schedule. Click Yes to confirm deletion. Editing an Individual Daily Schedule To edit an individual daily schedule, right-click the schedule entry and select Schedule Settings. 110 111 Chapter 8. Camera Setup This section deals with Camera setup procedures. These options can be accessed by right-clicking the Camera entry in the Device Browser. 8.1. Adding Cameras Cameras can be added to the Server in two ways, VIA and automatic scan, or by manually inputting the camera information. Automatic Scan for Cameras To begin an automatic scan for cameras: 1. Right-click the Server entry and select Scan for Cameras. The system will respond by beginning an automatic scan. Once the scan is complete, the cameras that can be added to the Server will be displayed. Information available for each camera will include: Name – The default camera name (Make/Model) Status – The camera will display New if it has not been added to this Server, otherwise it will display Assigned. IP Address MAC Address Vendor - Including ACTI, ASONI, AVTECH, AXIS, Arecont, D_Link, HIKVISION, IQinVision, Mobotix, ONVIF, Panasonic, Sony, VIOVOTEK, Dynacolor Model 2. To add a camera to the system, check the box by the camera entry. You may also check the Select All box at the bottom of the window to select all the cameras found. Enter the username and password, and press Apply Selected. Click OK to add the selected cameras to the Server. 112 3. (Optionally) Double-click any camera entry to bring up the camera detail page. From this page you may change the following information: IP Address – Changing this value will affect connectivity. Camera Port – The web access port, default is 80. Stream Port – Default is 6002 Vendor – Changing this value will affect connectivity. Model – Changing this value will affect connectivity. User Name – This value is not always required. Password – This value is not always required. 113 Camera Name – It is recommended you change this value if you have more than one camera of this make/model. Camera Description Camera Icon – You can also import your own icon by clicking on the Browse button and choosing an icon file. Valid icon files include JPEG, GIF, PNG, BMP and ICON files. Finally, you can access the web interface for the camera by clicking on the Go to Web Interface button. Click OK to save your changes, or Cancel to exit without saving. 4. (Optionally) You may access the IP Utility for camera configurations by clicking the IP Camera Utility button. 5. Click OK to add the selected cameras to the Server. Note: Automatic Scan for Cameras can also be accessed by clicking Camera List > General Tasks > Scan for Cameras or Server Entry > Common Tasks > Common Server Tasks > Scan for Cameras in the VMS Console. Manually Adding Cameras To manually add a camera to the Server: 1. Right-click the Server entry and select Add Camera. 2. In the camera window fill out the following information: 114 IP Address Camera Port – This value will automatically populate with the default value for the Vendor and Model selected. Vendor - Including ACTI, ASONI, AVTECH, AXIS, Arecont, D_Link, HIKVISION, IQinVision, Mobotix, ONVIF, Panasonic, Sony, VIOVOTEK, Dynacolor Model Stream Port – This value will automatically populate with the default value for the Vendor and Model selected. User Name – This value is not always required. Password – This value is not always required. Camera Name – It is recommended you change this value if you have more than one camera of this make/model. Camera Description Camera Icon – You can also import your own icon by clicking on the Browse button and choosing an icon file. Valid icon files include JPEG, GIF, PNG, BMP and ICON files. 3. Finally, once basic camera information is filled in, you may access the web interface for the camera by clicking on the Go to Web Interface button. Click OK to add the camera. Note: Cameras can also be added manually by clicking Camera List > General Tasks > Add Camera in the VMS Console. 115 Deleting a Camera 1. Right-click the camera entry you wish to remove in the Device Browser window to bring up the options popup. 2. Highlight and click the Delete Camera option. The system will respond with a warning dialog. 3. Click Yes to delete the camera from the Server. Note: Cameras can also be deleted by clicking Camera List > General Tasks > Delete Camera in the VMS Console. Initializing a Camera Initializing the camera resets the camera so that it will correspond to the settings on the Server. To perform this operation: 1. Right-click the camera entry in the Device Browser window to bring up the options popup. 2. Highlight and click the Initialize option. The system will respond with a warning dialog. 3. Click Yes to reset the camera. Note: Camera initialization can also be done by clicking Camera List > Camera Settings > Initialize in the VMS Console. 116 8.2. Camera General Settings Logging into a Camera It is important to note that you must be logged into the camera before you can change any settings. To login to the camera: 1. Right-click the camera entry and select Camera Settings > Edit Camera. 2. In the Connection Permissions section, enter a valid username in the User Name field and password in the Password field. Note: The system will not perform an active check on the username and password. Setting an incorrect username or password may affect camera connectivity and configurability. 3. Click OK to login. Changing the Camera Model and Vendor In certain situations it may be necessary to change the Vendor or Model information for the camera. To perform this operation: 1. Right-click the camera entry and select Camera Settings > Edit Camera. 2. Select the new Vendor and Model from the respective drop-downs. Note: Setting an incorrect vendor or model may affect camera connectivity. 3. Click OK to save your changes. 117 Note: Edit Camera can also be accessed by clicking Camera List > Camera Settings > Edit Camera in the VMS Console. General Settings Camera general settings include network connectivity settings, as well as basic camera name, description and icon settings. 1. Right-click the camera entry and select Camera Settings > Camera General Settings. 2. There are two ways to specify the IP address for the camera. If you wish to automatically assign an IP address to the camera using DHCP services, select the Auto-assign IP Address option. If you wish to assign a fixed IP, select Fixed IP Address, and provide an IP address for the camera in the IP Address field. The Subnet Mask will be shown together with the IP address. 3. You may continue by editing any of the following options: Camera Port – This value will automatically populate with the default value for the Vendor and Model selected. Stream Port – This value will automatically populate with the default value for the Vendor and Model selected. 118 Camera Name – It is recommended you change this value if you have more than one camera of this make/model. Camera Description Camera Icon – You can also import your own icon by clicking on the Browse button and choosing an icon file. Valid icon files include JPEG, GIF, PNG, BMP and ICON files. 4. Click OK to save your changes. Note: Camera General Settings can also be configured by clicking Camera List > Camera Settings > Camera General Settings in the VMS Console. OSD Settings On cameras with OSD capabilities, these capabilities can be configured within the server. To configure the information for the on-screen display: 1. Right-click the camera entry and select Camera Settings > OSD Settings to bring up the OSD settings menu. 2. Choose any of the following options: Show Name – Displays the camera name. If this item is selected, you will also have the option of entering another name to display. Show Date – Displays the camera date. Show Time – Displays the camera time. Transparent Display – When this option is chosen, the camera will not black-out the lettering background. 3. Click OK to save your changes. 119 Note: OSD Settings can also be configured by clicking Camera List > Camera Settings > OSD Settings in the VMS Console. Privacy Mask Settings The camera can be configured to display useful information on the top bar. To configure the information for the on-screen display: 1. Right-click the camera entry and select Camera Settings > Mask Settings to bring up the privacy mask settings menu. 2. Click the New button to create a new privacy mask overlay, denoted by a red border. 3. Click and drag the overlay to move the overlay around the screen. Click and drag one of the six white dots on the red border to resize and reshape the overlay. If multiple windows are present, the window being edited will have a red border. 4. Repeat these steps to create up to three windows. Click OK to save the privacy mask. The masked areas will be shown in black on the live view screen after the mask is saved. 120 Note: (1) The masked areas can be unmasked during a video export with an administrative password. For more details refer to the section on video export. (2) Privacy Mask Settings can also be configured by clicking Camera List > Camera Settings > Mask Settings in the VMS Console. 8.3. Camera Image and Quality Settings Camera Image Settings To configure camera image settings: 1. Right-click the camera entry in the Device Browser, then click Image Adjustments > Image Settings. Note: You must be logged into the camera before changing settings or else the operation will fail. 2. Adjust the following sliders to change the camera image: Brightness – The overall lighting level of the image. This value can be used to boost or reduce the apparent lighting of the image. 121 Saturation – The overall color intensity of the image. This value can be used to boost or reduce overall color intensity. Contrast – The lighting difference between dark and light areas of the image. This value can be used to boost or reduce apparent differences in lighting. Hue – The color cast of the image. This value can be used to compensate for colored lighting or other color casting. Sharpness – The edge contrast of the image. This value can be used to make the picture appear clearer. 3. Click OK to save your changes. Note: Camera Image Settings can also be configured by clicking Camera List > Camera Settings > Image Settings in the VMS Console. Advanced Video Settings 1. Right-click the camera entry in the Device Browser, then click Image Adjustments > Advanced Video Settings. Note: You must be logged into the camera before changing settings or else the operation will fail. 2. Select a video encoding method from the Encoding Method drop-down. Encoding methods will vary by camera type, but common ones include: MJPEG MPEG-4 H264 3. Select a video resolution from the Resolution drop-down. Supported resolutions will vary by camera. 122 Select the maximum video frame rate from the Maximum Frame Rate drop-down. 4. From the Quality section, choose one of the following: Fixed Bitrate – The camera image quality will be adjusted within a fixed bitrate selected in the dropdown. Dropdown values will vary by camera. Fixed Quality – The camera bitrate will be adjusted to meet the quality selected in the dropdown. Dropdown values will vary by camera. Note: Video Quality Settings can also be configured by clicking Camera List > Camera Settings > Advanced Video Settings in the VMS Console. 8.4. PTZ Settings In cameras equipped with any combination of pan, tilt or zoom (PTZ) functionality, these settings are used to configure the PTZ functions. PTZ Settings The PTZ settings deal with the software PTZ control panel. These settings adjust how much the camera will pan, tilt, zoom, and focus with each control panel input. Note: You must be logged into the camera before changing settings or else the operation will fail. 1. Right-click the camera entry in the Device Browser, and click PTZ Settings > PTZ Settings. 123 2. Adjust the following sliders to increase and decrease the following speeds: (The higher the value, the higher the speed) Unsupported features on specific cameras will be grayed out. Auto Pan Speed – The speed which the camera will pan between the mechanical stops when the Auto Pan function is activated. Pan Speed – The distance the camera will pan to each side. Tilt Speed – The distance the camera will tilt up and down. Zoom Speed - The distance the camera will zoom near or far. Focus Speed - The amount the camera will focus forward or backward. Note: PTZ Settings can also be configured by clicking Camera List > Camera Settings > PTZ Settings in the VMS Console. PTZ Preset Settings Certain preset pan/tilt/zoom values can be saved in order to move the camera quickly to a point of interest. To configure camera PTZ preset settings, rightclick the camera entry, then highlight and click PTZ Settings > Preset Settings option. 124 The popup will display the camera output, as well as a Position Setting pad. Note: You must be logged into the camera before changing settings or else the operation will fail. Adding a Preset 1. Use the directional pad to move the camera view. Use the center “home” button to return the camera to the default zeroed view. 2. Once the camera reaches the point where a preset is desired, type a name into the Preset Point Name field. 3. Click the Add a preset point to add the preset to the list. Click OK exit the menu, or you may continue to add/delete additional presets. 125 Deleting a Preset To delete a preset, simpy highlight the preset and click the Delete button. Click the Yes button to confirm deletion. Click OK exit the menu, or you may continue to add/delete additional presets. Note: PTZ Preset Settings can also be configured by clicking Camera List > Camera Settings > Preset Settings in the VMS Console. PTZ Patrol Settings In cameras with PTZ functionality, one camera can be used to survey a large area. This can be done automatically using the patrol functionality. This function basically moves the camera between preset points in a fixed pattern. To configure camera patrol settings: 1. Right-click the camera entry in the Device Browser, then highlight and click the PTZ Settings > Patrol Settings. Note: You must be logged into the camera before changing settings or else the operation will fail. 2. On the right side of the popup there will be a list of preset points that are defined for the camera. Use the >> button to add the points to the patrol list in the order that they are to be viewed. Points can also be removed by highlighting them and clicking on the << button. 3. Select the length of time the camera will dwell at each preset point before continuing from the Dwelling Time (Sec) dropdown. 126 4. Select one of the following: Stop Time – The camera will stop the number of minutes specified in the box between patrol sessions. Never Stop – The camera will not stop between patrol sessions. 5. Click the Active button to activate the patrol list. 6. Click the OK button to save the patrol list and exit the popup. Note: PTZ Patrol Settings can also be configured by clicking Camera List > Camera Settings > Patrol Settings in the VMS Console. 127 8.5. PTZ Controls Cameras equipped with Pan-Tilt-Zoom functionality can be controlled directly within the VMS client software. These controls can be found in the Live View Control window within the live view screen. Note: (1) The camera to be controlled must be selected by highlighting it (clicking its output window) in the main view window. (2) Joystick can also be used for PTZ control. Please refer to Server Setup > General Tasks > Joysticks for more details. Basic Functions Pan and Tilt The pan and tilt functionalities can be controlled with the directional pad. Clicking the right or left arrow will pan the camera by one step in the direction clicked. Clicking the up or down arrow will tilt the camera by one step in the direction clicked. Clicking diagonal arrows will combine the pan and tilt action of the adjacent arrows. Clicking on the Home icon, located at the center of the pad, will re-center the camera. Focus The focus on a camera can be controlled with the + and – buttons located beside the Focus box. Pressing the + button will increase focus distance by 1 step. Pressing the – button will decrease focus distance by one step. Zoom The zoom on a camera can be controlled with the + and – buttons located inside the direction pad. Pressing the + button will increase zoom distance by 1 step. Pressing the – button will decrease zoom distance by one step. 128 Patrol The camera can be set up to switch between preset viewpoints. To switch this functionality on, click the Patrol button and select Start. To switch the patrol function off, click the Patrol and select Stop. You may also click the Patrol button and select Settings to bring up the patrol settings. Presets Panning to a Preset The camera may have preconfigured viewpoints, or presets configured. To switch to one of these presets, click the Preset button and select the preset. Adding a Preset You must first be logged into the camera to add a preset. To add a preset using the PTZ controls: 1. Pan, tilt, zoom, and focus to the desired preset position. 2. Click the Preset button and select Add Preset. 3. Type a name into the Preset Name field. Click OK to add the preset. Deleting a Preset You must first be logged into the camera. To delete a preset using the PTZ controls: 1. Pan to the the preset. 2. Click the Preset button and select Delete Preset Point. 3. Click the Yes button to confirm deletion. 129 Chapter 9. Alarms and Events Alarm handling in the VMS is divided into 4 distinct phases: 1. Condition: The condition is the triggering event for the alarm such as Motion/Video loss/Sensor Input/Clock Alarm, etc. 2. Action: Specifies steps and actions that can be undertaken when an alarm is triggered. 3. Rule: An alarm rule combines conditions with corresponding actions. 4. Schedule: Allows the user to schedule the application of specific alarm rules. This is useful in cases such as applying rules to non-office hours. This section will guide the user through the setup of VI detection and digital Inputs for detecting alarm conditions, the setup of digital outputs and alarm popups and notifications, as well as the setup of alarm rules and schedules. 130 9.1. Camera VI Detection Settings General Motion Detection General motion detection involves using the software to analyze the video feed and detect motion in specified areas. Note: General Motion Detection can also be configured by clicking Camera List > Video Analytics > General Motion Detection in the VMS Console. Configuring and Editing Detection Windows 1. Right-click the camera entry in the Device Browser, and click VI Settings > General Motion Detection. 2. If a new window is desired, click the New Region button to create a new window. Up to 3 detection windows can be set for each camera. The current window will be highlighted with a red border. 3. Click and drag the white dots along window border of a window to resize or reshape the window. 4. Click the interior of a window to drag it to the desired position. 5. Adjust the sliders: (Settings will be applied to all existing windows) Sensitivity – Adjusts window sensitivity from 0 (low) to 100 (high). Trigger Threshold - Adjusts the amount of change allowed before and event is triggered. 131 6. Click OK to save the changes and exit the popup. Testing Detection Windows 1. Right-click the camera entry in the Device Browser, then highlight and click the VI Settings > General Motion Detection option. 2. Click the Begin Simulation button enable test detection. During testing a red border will appear around any moving objects detected. 3. Click End Simulation to end the simulation. 4. Click OK to exit the popup. Deleting a Detection Window 1. Right-click the camera entry in the Device Browser, then highlight and click the VI Settings > General Motion Detection option. 2. Highlight an existing detection window. 3. Click the Clear button to delete the window. 4. Click OK to save the changes and exit the popup. Enabling or Disabling a Detection 2. Right-click the camera entry in the Device Browser, then highlight and click the VI Settings > General Motion Detection option. 3. Check the Enable Event box to enable detection, or uncheck the box to disable detection. 4. Click OK to save the changes and exit the popup. 132 Foreign Object Detection Foreign object detection involves using the software to analyze a video feed and detect objects that do not belong. Note: Foreign Object Detection can also be configured by clicking Camera List > Video Analytics > Foreign Object Detection in the VMS Console. Configuring and Editing Detection Windows To configure a new detection window: 1. Right-click the camera entry in the Device Browser, and click VI Settings > Foreign Object Detection. 2. If a new window is desired, select Define Detection Zone and click the New Region button to create a new window. Up to 3 detection windows can be set for each camera. The current window will be highlighted with a red border. 3. Click and drag the white dots along window border of a window to resize or reshape the window. 4. Click the interior of a window to drag it to the desired position. 5. If an object size has not yet been defined, select Define Object and click the New Region button to create an object box. 6. Click and drag the corners of the object box to define the minimum size of objects that will be detected. 7. Adjust the sliders: (Settings will be applied to all existing windows) 133 Sensitivity – Adjusts window sensitivity from 0 (low) to 100 (high). Duration - Adjusts the amount of time before an object triggers an event. Click OK to save the changes and exit the popup. Testing Detection Windows To test a detection window: 1. Right-click the camera entry in the Device Browser, then highlight and click the VI Settings > Foreign Object Detection option. 2. Click the Begin Simulation button enable test detection. During testing a red border will appear around any foreign objects detected. 3. Click End Simulation to end the simulation. 4. Click OK to exit the popup. Deleting a Detection Window To delete a new detection window: 1. Right-click the camera entry in the Device Browser, then highlight and click the VI Settings > Foreign Object Detection option. 2. Highlight an existing detection window. 3. Click the Clear button to delete the window. 4. Click OK to save the changes and exit the popup. Enabling or Disabling a Detection To enable or disable the detection functions: 1. Right-click the camera entry in the Device Browser, then highlight and click the VI Settings > Foreign Object Detection option. 2. Check the Enable Event box to enable detection, or uncheck the box to disable detection. 3. Click OK to save the changes and exit the popup. 134 Forbidden Area Detection Forbidden area detection involves using the software to analyze the video feed and immediately detect any object in specified areas. Note: Forbidden Area Detection can also be configured by clicking Camera List > Video Analytics > Forbidden Area Detection in the VMS Console. Configuring and Editing Detection Windows To configure a new detection window: 1. Right-click the camera entry in the Device Browser, and click VI Settings > Forbidden Area Detection. 2. If a new window is desired, select Define Detection Zone and click the New Region button to create a new window. Up to 3 detection windows can be set for each camera. The current window will be highlighted with a red border. 3. Click and drag the white dots along window border of a window to resize or reshape the window. 4. Click the interior of a window to drag it to the desired position. 5. If an object size has not yet been defined, select Define Object and click the New Region button to create an object box. 6. Click and drag the corners of the object box to define the minimum size of objects that will be detected. 7. Adjust the sliders: (Settings will be applied to all existing windows) 135 Sensitivity – Adjusts window sensitivity from 0 (low) to 100 (high). Interval - Adjusts how much time between each check of the forbidden area. 8. Click OK to save the changes and exit the popup. Testing Detection Windows To test a detection window: 1. Right-click the camera entry in the Device Browser, then highlight and click the VI Settings > Forbidden Area Detection option. 2. Click the Begin Simulation button enable test detection. During testing a red border will appear around any objects detected in the forbidden area. 3. Click End Simulation to end the simulation. 4. Click OK to exit the popup. Deleting a Detection Window To delete a new detection window: 1. Right-click the camera entry in the Device Browser, then highlight and click the VI Settings > Forbidden Area Detection option. 2. Highlight an existing detection window. 3. Click the Clear button to delete the window. 4. Click OK to save the changes and exit the popup. Enabling or Disabling a Detection To enable or disable the detection functions: 1. Right-click the camera entry in the Device Browser, then highlight and click the VI Settings > Forbidden Area Detection option. 2. Check the Enable Event box to enable detection, or uncheck the box to disable detection. 3. Click OK to save the changes and exit the popup. 136 Missing Object Detection Missing object detection involves using the software to analyze the video feed and detect missing objects larger than a certain size. Note: Missing Object Detection can also be configured by clicking Camera List > Video Analytics > Missing Object Detection in the VMS Console. Configuring and Editing Detection Windows To configure a new detection window: 1. Right-click the camera entry in the Device Browser, and click VI Settings > Missing Object Detection. 2. If a new window is desired, select Define Detection Zone and click the New Region button to create a new window. Up to 3 detection windows can be set for each camera. The current window will be highlighted with a red border. 3. Click and drag the white dots along window border of a window to resize or reshape the window. 4. Click the interior of a window to drag it to the desired position. 5. If an object size has not yet been defined, select Define Object and click the New Region button to create an object box. 6. Click and drag the corners of the object box to define the minimum size of the missing objects that will be detected. 7. Adjust the sliders: (Settings will be applied to all existing windows) 137 Sensitivity – Adjusts window sensitivity from 0 (low) to 100 (high). Duration (Sec) - Adjusts how much time an object is missing before an event is triggered. 8. Click OK to save the changes and exit the popup. Testing Detection Windows To test a detection window: 1. Right-click the camera entry in the Device Browser, then highlight and click the VI Settings > Missing Object Detection option. 2. Click the Begin Simulation button enable test detection. During testing a red border will appear if a object goes missing. 3. Click End Simulation to end the simulation. 4. Click OK to exit the popup. Deleting a Detection Window To delete a new detection window: 1. Right-click the camera entry in the Device Browser, then highlight and click the VI Settings > Missing Object Detection option. 2. Highlight an existing detection window. 3. Click the Clear button to delete the window. 4. Click OK to save the changes and exit the popup. Enabling or Disabling a Detection To enable or disable the detection functions: 1. Right-click the camera entry in the Device Browser, then highlight and click the VI Settings > Missing Object Detection option. 2. Check the Enable Event box to enable detection, or uncheck the box to disable detection. 3. Click OK to save the changes and exit the popup. 138 Tampering Detection Tampering detection involves using the software to determine when the camera has been improperly moved or redirected. Note: Tampering Detection can also be configured by clicking Camera List > Video Analytics > Tampering Detection in the VMS Console. Configuring Tampering Detection To configure a new detection window: 1. Right-click the camera entry in the Device Browser, and click VI Settings > Tampering Detection. 2. Adjust the sliders: Sensitivity – Adjusts window sensitivity from 0 (low) to 100 (high). Trigger Threshold - Adjusts the amount of change allowed before an event is triggered. 3. Click OK to save the changes and exit the popup. Testing Tampering Detection To test a detection window: 1. Right-click the camera entry in the Device Browser, then highlight and click the VI Settings > Tampering Detection option. 139 2. Click the Begin Simulation button enable test detection. During testing a red border if tampering is detected. 3. Click End Simulation to end the simulation. 4. Click OK to exit the popup. Enabling or Disabling a Detection To enable or disable the detection functions: 1. Right-click the camera entry in the Device Browser, then highlight and click the VI Settings > Tampering Detection option. 2. Check the Enable Event box to enable detection, or uncheck the box to disable detection. 3. Click OK to save the changes and exit the popup. Camera Motion Detection Camera motion detection involves using the camera hardware to analyze the video feed and detect motion in specified areas. Note: Camera Motion Detection can also be configured by clicking Camera List > Video Analytics > Camera Motion Detection in the VMS Console. Configuring and Editing Detection Windows To configure a new detection window: 1. Right click the camera entry in the Device Browser, and click VI Settings > Camera Motion Detection. Note: You must be logged into the camera before changing settings or else the operation will fail. 140 2. If a new window is desired, enter a name in the New Window Name field and click the New button. Up to 3 detection windows can be set for each camera. The current window will be highlighted. 3. Click and drag the window border of a window to resize or reshape the window. 4. Click the interior of a window to drag it to the desired position. 5. Adjust the sliders: (Settings will be applied to all existing windows) Sensitivity – Adjusts window sensitivity from 0 (low) to 100 (high). Percentage - Adjusts the amount of the window that must change before an event is triggered. 6. Click Apply to save the changes and OK to exit the popup. Deleting a Detection Window To delete a new detection window: 1. Right click the camera entry in the Device Browser, then highlight and click the VI Settings > Camera Motion Detection option. 2. Click the X at the top right corner of the window to delete the window. 3. Click OK to save the changes and exit the popup. 141 Virtual Fence Virtual fence involves using the software to create a fence-crossing detection of the demanding object. Note: Virtual Fence can also be configured by clicking Camera List > Video Analytics > Virtual Fence in the VMS Console. Configuring and Editing Detection Windows To configure a new detection window: 1. Right-click the camera entry in the Device Browser, and click VI Settings > Virtual Fence. 2. If a new window is desired, select Directions and click the New Region button to create a new window. The current window will be highlighted with a one/two-way arrow (blue means “in”, green means “out”). 142 3. Click and drag the white arrows along the window border around the one/two-way arrow to resize the space between the fences/adjust the length of the fences. 4. Turn the window border with the orange arrow to change the directions of the fences. 5. If an object size has not yet been defined, select Define Object and click the New Region button to create an object box. 6. Click and drag the corners of the object box to define the minimum size of the fence-crossing objects that will be detected. 7. Adjust the sliders: (Settings will be applied to all existing windows) Sensitivity – Adjusts window sensitivity from 0 (low) to 100 (high). Duration (Sec) - Adjusts how much time between each check for the fence-crossing. 8. Click OK to save the changes and exit the popup. Testing Detection Windows To test a detection window: 1. Right-click the camera entry in the Device Browser, then highlight and click the VI Settings > Virtual Fence option. 2. Click the Begin Simulation button enable test detection. During testing a red border will appear if a object goes missing. 3. Click End Simulation to end the simulation. 4. Click OK to exit the popup. Deleting a Detection Window To delete a new detection window: 1. Right-click the camera entry in the Device Browser, then highlight and click the VI Settings > Virtual Fence option. 2. Highlight an existing detection window. 3. Click the Clear button to delete the window. 4. Click OK to save the changes and exit the popup. 143 Enabling or Disabling a Detection To enable or disable the detection functions: 1. Right-click the camera entry in the Device Browser, then highlight and click the VI Settings > Virtual Fence option. 2. Check the Enable Event box to enable detection, or uncheck the box to disable detection. 3. Click OK to save the changes and exit the popup. Object Counting Object counting involves using the camera to count demanding object crossing the fences. Configuring and Editing Detection Windows To configure a new detection window: 1. Right-click the camera entry in the Device Browser, and click VI Settings > Object Counting. 2. If a new window is desired, select Directions and click the New Region button to create a new window. The current window will be highlighted with a one/two-way arrow (blue means “in”, green means “out”). 144 3. Click and drag the white arrows along the window border around the one/two-way arrow to resize the space between the fences/adjust the length of the fences. 4. Turn the window border with the orange arrow to change the directions of the fences. 5. If an object size has not yet been defined, select Define Object (People Only) and click the New Region button to create an object box. Note: (1) Only people will be counted after Define Object (People Only) is selected. (2) It is recommended that the object size is smaller than 1/4 of the live view screen. 6. Click and drag the corners of the object box to define the minimum size of the fence-crossing objects that will be detected. 7. Adjust the sliders: (Settings will be applied to all existing windows) Sensitivity – Adjusts window sensitivity from 0 (low) to 100 (high). 8. The update interval can be set as 5min, 10min, 15min, 30 min and 1 hour in Runtime Display. 9. Click OK to save the changes and exit the popup. Testing Detection Windows To test a detection window: 1. Right-click the camera entry in the Device Browser, then highlight and click the VI Settings > Object Counting option. 145 2. Click the Begin Simulation button enable test detection. During testing a red border will appear if a object goes missing. 3. Click End Simulation to end the simulation. 4. Click OK to exit the popup. Deleting a Detection Window To delete a new detection window: 1. Right-click the camera entry in the Device Browser, then highlight and click the VI Settings > Object Counting option. 2. Highlight an existing detection window. 3. Click the Clear button to delete the window. 4. Click OK to save the changes and exit the popup. Enabling or Disabling a Detection To enable or disable the detection functions: 1. Right-click the camera entry in the Device Browser, then highlight and click the VI Settings > Object Counting option. 2. Check the Enable Event box to enable detection, or uncheck the box to disable detection. 3. Click OK to save the changes and exit the popup. Note: (1) Object Counting can also be configured by clicking Camera List > Video Analytics > Object Counting in the VMS Console. (2) The statistical results for object counting can be seen by choosing the Counting Tab in the View Log Windows. Please refer to Log for Object Counting section for more details. 146 9.2. Alarm Rules VMS Client provides robust alarm handling features. To access these features right-click the Server entry and then highlight and click the Alarm Rule Settings option. Note: Alarm Rule Settings can also be accessed by clicking Server > General Tasks > Alarm Rule Settings or Server Entry > Common Tasks > Common Server Tasks > Alarm Rule Settings in the VMS Console. In the alarm rule settings, you can combine the alarm trigger conditions with action items such as event notification, video recording, and/or camera movements. Multiple alarm rules can be created using the following elements: 1. Rule: A short description. For example, “east –fence intrusion detection” or “front entrance access control.” 2. Condition: Specifies triggering conditions such as Motion/Video loss/Sensor input/Clock Alarm, etc. 147 3. Action: Specifies the action to take when the alarm is triggered. 4. Schedule: Allows the user to schedule the application of specific Alarm rules. This is useful in cases such as applying rules to non-office hours. Adding an Alarm Rule 1. Click the New button. 2. Enter a short description for the new rule in the Add Rule field. 3. Choose conditions and actions. Click the …... button in the alarm field to set up a schedule for the rule. These selections are described in the following sections. 4. Click the Save button to save the rule. Alarm Conditions The follow alarm conditions can be set to trigger the alarm: General Motion Detection When configuring a camera, a detection area can be specified for General Motion Detection. After the detection area is specified, detection can be activated and an alarm handling scheme configured in this menu. Clicking on the Detail button will pull up a menu listing all the devices with General Motion Detection active. From this menu, click the checkboxes next to the cameras that have General Motion Detection configured. Optionally, check the All Cameras check box to use all the cameras available. Click the OK button to exit the menu. 148 Foreign Object Detection When configuring a camera, a detection area can be specified for Foreign Object Detection. After the detection area is specified, detection can be activated and an alarm handling scheme configured in this menu. Clicking on the Detail button will pull up a menu listing all the devices with the Foreign Object Detection active. From this menu, click the checkboxes next to the cameras that have Foreign Object Detection configured. Optionally, check the All Cameras check box to use all the cameras available. Click the OK button to exit the menu. Forbidden Area Detection When configuring a camera, a detection area can be specified as forbidden for the Forbidden Area Detection function. After the area is specified, detection can be activated and an alarm handling scheme configured in this menu. Clicking on the Detail button will pull up a menu listing all the devices with the Forbidden Area Detection active. 149 From this menu, click the checkboxes next to the cameras that have a Forbidden Area configured. Optionally, check the All Cameras check box to use all the cameras available. Click the OK button to exit the menu. Intrusion Detection When configuring a camera, a detection area can be specified for Intrusion Detection. After the detection area is specified, detection can be activated and an alarm handling scheme configured in this menu. Clicking on the Detail button will pull up a menu listing all the devices with the Intrusion Detection active. 150 From this menu, click the checkboxes next to the cameras that have Intrusion Detection configured. Optionally, check the All Cameras check box to use all the cameras available. Click the OK button to exit the menu. Missing Object Detection When configuring a camera, an object can be specified for Missing Object Detection. After the object is specified, detection can be activated and an alarm handling scheme configured in this menu. Clicking on the Detail button will pull up a menu listing all the devices with Missing Object Detection active. From this menu, click the checkboxes next to the cameras that have Missing Object Detection configured. Optionally, check the All Cameras check box to use all the cameras available. Click the OK button to exit the menu. Tampering Detection When configuring a camera, a detection sensitivity and trigger threshold can be specified for the Tampering Detection. After the detection sensitivity is specified, detection can be activated and an alarm handling scheme configured in this menu. Clicking on the Detail button will pull up a menu listing all the devices with the Tampering Detection active. 151 From this menu, click the checkboxes next to the cameras that have Tampering Detection configured. Optionally, check the All Cameras check box to use all the cameras available. Click the OK button to exit the menu. Camera Motion Detection When configuring a camera, a detection area can be specified for Camera Motion Detection. After the detection area is specified, detection can be activated and an alarm handling scheme configured in this menu. Clicking on the Detail button will pull up a menu listing all the devices with Camera Motion Detection active. 152 From this menu, click the checkboxes next to the cameras that have Camera Motion Detection configured. Optionally, check the All Cameras check box to use all the cameras available. Click the OK button to exit the menu. Virtual Fence When configuring a camera, a detection area can be specified for Virtual Fence. After the detection area is specified, detection can be activated and an alarm handling scheme configured in this menu. Clicking on the Detail button will pull up a menu listing all the devices with Camera Motion Detection active. Video Loss When video input is lost, the alarm is triggered. Clicking on the Details button will pull up the Video Loss Settings menu, listing all the cameras. From this menu, click the checkboxes next to the cameras that will be used to trigger the Alarm. Optionally, check the All Cameras check box to use all the cameras available. Click the OK button to exit the menu. 153 Sensor Input The alarm is triggered by a sensor input. For example this may include doorway entry sensors that are connected to the camera system. Clicking on the Detail button will pull up the Sensor Input Settings menu, listing all the cameras. From this menu, click the checkboxes next to the cameras that will be used to trigger the Alarm. Optionally, check the All Cameras check box to use all the cameras available. Click the OK button to exit the menu. Clock Alarm When a preset time is reached, the alarm is triggered. The Clock Alarm is triggered only on the day it is configured. Clicking on the Detail button will pull up the Clock Alarm menu. 154 From this popup select the hour and minute the alarm will be triggered. Click the OK button to exit the menu. Disk Error The alarm is triggered when a disk drive failure occurs. Alarm Actions The following alarm actions can be taken when the alarm is triggered: Event Log The system issues event messages when the alarm is triggered. Recording When the alarm is triggered, the system records video onto the storage. Clicking on the Action button will pull up the Recording Settings menu. Use the checkboxes within to select cameras that will be recorded. Optionally, check the All Cameras check box to use all the cameras available. Click the OK button to exit the menu. Video Popup/E-Map When the alarm is triggered, a popup video appears on the local client. 155 Clicking the Action button will pull up a menu. In the Template Prompt field type a description or information that will be displayed in the video popup screen. Click the OK button to exit the menu. Video Alarm Panel This will display the video feed thumbnail in the video alarm panel for review and playback. PTZ Control When the alarm is triggered, a Pan-Tilt-Zoom action can be set to slew the camera to a particular position. For example, clicking on the Action button brings up the PTZ Action Settings menu. In this menu: 1. Choose a camera from the list. 2. Select a preset point from the Pan to Preset dropdown that the camera will pan to. 156 3. Select the preset that the camera will return to from the Restore Presets dropdown. 4. Specify a duration that the camera will stay at the Pan to Action preset before returning to the Restore to Preset preset using the Duration slider. Click Apply to save the settings. 5. Click OK to exit the menu. Alarm Sound When the alarm is triggered, the system will play an audible alarm sound. Clicking on the Action button will pull up the Warning Sound menu, listing available sounds. Choose a sound by clicking the radio box next to the desired sound. Click the OK button to exit the menu. E-Mail When the alarm is triggered, an E-Mail will be sent. Checking this option will bring up the E-mail Settings menu. 157 1. In the SMTP Server tab, under the E-mail Server heading, you may either enter the URL (such as smtp.abc.com) or IP address of the SMTP server that the Server will use to deliver E-mail notifications. The SMTP server configured here must support Unicode Transformation Format-8 (UTF-8) encoding. 2. Enter the user name for the Server email account in the Username field. 3. Enter the password for the Server email account in the Password field. 4. Enter a valid E-mail address in the Reply Address field. This address will be the default sender listed in E-mails sent from the Server. 5. Enter one or more E-mail addresses in the Recipients: field. These address(es) will receive notifications from the Server. Multiple addresses can be entered by separating individual addresses with semi -colons “;”. 6. Enter the subject of your notification E-mails, e.g., Server- xxxsite1notification in the E- Mail Title field. 7. Enter a short message in the large field to describe the Server or a surveillance network. 8. (Optional) Click Test to send a test message to the E-mail addresses listed. 9. Click the OK button to exit E-mail settings. 158 SMS When the alarm is triggered, an SMS message will be sent. Checking this option will bring up the SMS Settings menu. Note: Drivers for supported GSM/GPRS modems have already been installed on the server. Currently, only the WaveCOM-M1206B is supported. Use COM1 on the Server to connect to a GSM modem. 1. In the Contact Number field, enter the phone numbers that will receive SMS notifications. Be sure to include the area code, e.g., “86”, in front of phone numbers. Use commas, “,” to separate individual phone numbers. 2. Use the slider bar to select a delay between the occurrence of an event and SMS message delivery. 3. (Optional) If a SIM PIN is required, enter the PIN code in the PIN field. Note that applying incorrect PIN code may disable your SIM card. Note: To change the PIN code, remove the SIM card from your GSM modem. Use a cell phone to change the PIN code and then re -install SIM card into the GSM modem. Changing PIN codes is not recommended because a configuration failure may disable your SIM card. 159 4. In the SMS Content field, type a simple description to include in the outgoing SMS messages 5. (Optional) Click Test to send a test message to the phone numbers listed. 6. Click the Apply button to apply the changes. 7. Click the OK button to exit SMS settings. Relay Output When the alarm is triggered, a signal will be relayed to an external source such as a light switch, siren, or other external link. Clicking on the Action button brings up the External Relay Settings menu. In this menu: 1. Choose a camera from list. 2. Select an output port to relay to. 3. Select output duration, from 0 to 60 seconds. 4. Click the OK button to exit the menu. Alarm Scheduling When the alarm is created, click the ……button located in the scheduling column of the alarm listing to bring up the Alarm Rule Schedule menu. This displays a table with the days of the week as the columns, and hours as the rows, allowing the user to schedule the alarm on exact hours. 160 From this menu, use the following steps to schedule the alarm: 1. Choose the rule that you wish to apply the schedule to. 2. Click the Enable or Disable button to bring up a “paintbrush.” 3. Click the cursor on the table to “paint” in a schedule. You may click and drag to paint a wide area. For example, if you wish to disable the alarm on Tuesday at 6pm, you would click the box Tuesday-18:00. Disabled time periods are highlighted in yellow. Click the OK button to apply the changes and exit the menu. 161 9.3. Alarms View and Notification There are three main ways that Alarm information is displayed when in the live view mode. Live View Event Log The first way that Alarms are displayed is in the Event Log section of the live view screen. As alarms come in, they are displayed in this area. The area can be minimized using the double arrow at the top right corner of the area. The Event Log displays the camera the alarm occurred on, the date, the alarm type, and if applicable a link to the live-view feed of the camera. Clicking on the link will open the camera’s live-view in a popup. Alarm Popups Some alarms can be configured to display a popup window when triggered. When the alarm is triggered the Open Popup Window button will flash red. When this occurs, clicking the button will open a popup. 162 The popup will display the alarm trigger condition, the camera that triggered the alarm as well as live feed from this camera, the time of the alarm, and a custom configurable message. Any additional popups can be viewed using the left and right arrows located below the video feed. Setting Popup Sleep Time A skip time, in which similar alarms will not trigger a popup for the camera in question, can be configured in the Alarm Sleep Time box. Using the drop-downs, specify the number of minutes and seconds of skip time. Click Apply to save your settings. Clicking the OK button will close the window and save the sleep settings. Clicking the Cancel button will close the window without saving the sleep settings. 163 Video Alarm Panel Alarms can be configured to display in the Video Alarm Panel, located to the left of the main viewing area. When an alarm configured in this manner is triggered, a thumbnail of the triggering event will be displayed in the panel, and actions can be taken from this panel. Playback from Video Alarm Panel The server is configured to record up to 45 minutes of video after an alarm is triggered. To play back this video, right click the thumbnail and select Play> [Time Length]. A popup will open with the desired playback. Time lengths available are dependent on, and will not exceed the post-alarm recording time set in Pre/Post Alarm Recording Settings. Tagging an Alarm Thumbnail Another unique feature of alarms in the alarm panel, is that they can be tagged for future reference. To tag the alarm, right-click the thumbnail and select Mark > [Label]. Labels available are dependent on system configurations, but the default labels are Mark, Check, Clear, Suspicious. 164 9.4. Event Log The event log is a comprehensive repository of all the events that occur on the system. To access the event log after logging into the system, the system log can be accessed by right-clicking the Server entry and choosing the View Log entry. The View Log window will display. The log viewer displays events, split into three types, System events, which deal with individual modules, Camera events, which deal with cameras and Operational events which deal with users. Note: Event Log can also be viewed by clicking Server Entry > Common Tasks > Common Server Tasks > View Log or Server > General Tasks > View Log in the VMS Console. Exporting a Log If log entries exist, they may be exported by clicking on the Export Log button at the bottom of the View Log screen. This will open a dialog box, which prompts the user to choose a location, and fill in a name for the saved log. Fill out the location and filename information and click OK to save the logfile. 165 Searching the Event Log Within the View Log screen, click the Query button to bring up the Query Log dialog box. Within this dialog, the user may choose to narrow the search to the three major event types by selecting the checkbox beside the event type: System Type These are errors that occur within individual system modules. In the corresponding selection box, the user can specify a severity (debug, warning, error and fatal in increasing severity) of the event. The user may also choose to search all of the severities. Module Name The corresponding subfield for System Type is Module Name. In this selection box, the user can specify a module to search for errors on. The user may also choose to search over all modules by choosing All. Event Type These include errors that occur with cameras. Events include motion detection, video loss, sensor input, clock alarm, disk error and RAID failure. The user may also choose to search over all these types. Source Device This subfield contains a list of all the cameras installed on the system. The events can be further narrowed to focus on a single camera by choosing it, or the search can be done over all cameras by choosing All. Operation Type These events include the console startup and stop, system usage, and other events that occur during system operation. 166 User Name Using the User Name subfield a search can be narrowed down to an individual user. This selection list contains all the users configured on the system. All the users can be included by selecting All. Performing a Search To perform a search of the log files: 1. If desired, narrow the search by selecting an event type and subfield to search over. More than one event type can be searched. 2. Choose a start date and an end date to search over using the calendar drop-downs. 3. If desired, click Select time and select an hour and minute for the start and end times to further narrow the search. 4. Click the Query button. The results will show in the main View Log Screen. Mousing over individual entries will display the details for that entry at the bottom of the Log Viewer. Event Log Setup The event log settings can be changed by clicking on the Set button located at the bottom of the View Log screen. From this screen, the slider can be adjusted set the number of days that the system will store each type of log. Days range from 10 to 90 days. Log for Object Counting Users can adjust the object counting duration and see the statistical results by choosing the Counting tab in the View Log Window. 167 Object counting report can be exported by clicking the Report button: 1. Input the report name and report descriptions: Report name: Cannot be NULL. MAX: 64 bytes. Report description: MAX: 1024 bytes. 2. Select the report format. 3. Specify a directory for file saving. System Alarm View In addition to the event log, the system alarms will also be displayed at the bottom of the Live View screen. 168 Chapter 10. Search and Playback In many cases, such as investigations or for reference purposes, it may be useful to be able to replay video streams. The Server has the ability to store video from the IP cameras, as well as playback and export this video information. 10.1. Introduction Note: You must be logged into a server to access playback functionality. The VMS has 3 distinct playback functions: Time Search – Plays back according to a time period specified by the user. VI Search – Applies a VI functionality to a recorded video stream. Event Search – Searches the video stream for distinct events. Note: Event Search is recommended rather than VI Search, since VI Search uses more bandwidth. These functions may be accessed by clicking on the Playback tab located directly above the Device Browser window in the live view screen. 10.2. Date/Time Search Time based playback can be accessed using the Time Search tab at the top of the screen. This search allows you to specify the time of the clip you want to view. Time Selection There are two types of time selections that can be made: Recent Time and Specified Time. 169 Recent Time To perform a recent time search, click the Recent option in the time selection box. Choose one of the simple time choices to perform playback/search from that time period. Specified Time A specified time search can be selected by choosing the Specify Time option from the time selection box, and involves defining a time and date for the playback/search. Using the calendar and time boxes, specify a specific period to search/playback. Use of 1x/4x Views Users have the option of viewing up to 4 recorded video streams at once, or just one stream at a time. Either of these options can be chosen by clicking on corresponding button in the button area above the main view screen. In both cases functionality and operation is the same. Note: 4x view is not available for SMR series. 170 Camera Selection Once a time period has been selected, the cameras available for each period will be listed in the Camera List. These cameras can then be dragged into one the search/playback box (es). Timeline After choosing the cameras to view, the timeline for the camera is displayed below the video window. The timeline window displays a graphic representation of the video information available for the camera on the date and timeframe you have chosen in the Select Date window. You may choose to reset the timeframe to be displayed by using the dropdown at the top of the timeline. The timeline will, at most, show a period of a little more than 3 hours. If the timeframe that you desire to view is larger than this, the remaining portion of the timeline can be viewed by using the scrollbar located beneath the timeline. 171 The amount of time displayed in the timeline can also be adjusted using the slider located next to the scrollbar. Sliding the indicator toward the right will cause a smaller amount of time to be displayed along the length of the timeline. In 4 camera mode, the timelines for the separate feeds will be locked to the same time period. Once a timeline is loaded, the viewer will be able to see what kind of information is available. The timeline will be divided into 5-minute segments, with each segment colored according to what type of information it contains. The colors are explained below: Color Light Grey Meaning The camera was set to Record Always and there is video Yellow Video due to an alarm trigger Dark Grey There is no video for this segment. There are also two types of events that will be recorded on the timeline. These events will be displayed as vertical striping on the normal color. If a motion sensor has been triggered during a period of recording, vertical red stripes will appear, and if another type of sensor (pressure, window/door, etc) is triggered, vertical red stripes will also appear. 172 Playback Once a timeline has been loaded, you may choose the point to begin playback. This is done by clicking the timeline. After selecting the start point you may start playback. To start playback of a camera’s video feed, ensure that the video is selected (the pane, timeline and camera name will be highlighted in yellow). Select feeds by clicking the corresponding pane, timeline, or camera name. Once you have selected a camera, you may use the buttons in the Playback Control Area to control the playback. Playback time is denoted above the control buttons. Note: The system may take a while to buffer the video before playback starts. A status line above the timeline will indicate portions that have been buffered. Jumping to unbuffered points in the video will cause the system to display an error message. Clicking on a selected portion of the timeline will cause playback to jump to the point that you have clicked on. You must start playback separately for each feed you wish to view. The following table explains the buttons: Starts video playback. Stops video playback. Fast forwards the video playback. Jumps to the next segment. 173 Slows down the video playback. Jumps to the previous segment. Clears the cue-in and cue-out markers. Set Cue-In marker for clip start Set Cue-Out marker for clip end Loop, continuous playback within Cue-In & Cue-Out Saves video clips/Exports selected clips. Deletes selected clips Advanced Video Settings Right-clicking a panel and selecting Advanced Video Settings will bring up a menu that allows you to drag sliders and adjust the following: 174 Brightness Saturation Contrast Hue Synchronized Playback At most 4-channel concurrent and synchronized playback can be displayed by clicking the Sync button in the button area. Note: 4-channel synchronized playback is not available for SMR series. Capturing Screenshot 1. Click the Capture button located in the button area. 2. In the Path field enter a file path and filename for the screenshot. Alternately, you may also click Browse and select a file path. 3. (Optional) You may click Remove Mosaic and enter a valid Username and Password to remove any privacy-mask mosaicing. 4. Click OK to save the screenshot. 175 Capturing Video Clip 1. Make sure that the video clip is playing. 2. When the beginning of the segment to be captured is reached, click the Cue In button. 3. When the end of the segment to be captured is reached, click the Cue Out button. 4. Click the Save Video Clip button beside the Cue In and Cue Out buttons. A system popup will open prompting for a filename and location for the video clip. 5. (Optional) Change the filename and file path. If you do not change the file details, the default save location for the video clip will be your installation path. 6. (Optional) You may click Remove Mosaic and enter a valid Username and Password to remove any privacy-mask mosaicing. 176 10.3. VI Search A VI search involves applying VI to existing recorded video in order to locate a specific event or action. To access the VI search, click the VI Search tab in the Playback context. Creating a VI Search Time Selection There are two types of time selections that can be made for each playback: Recent Time and Specified Time. Recent Time To perform a recent time search, click the Recent option in the time selection box. Choose one of the simple time choices to perform playback/search from that time period. Specified Time 177 A specified time search can be selected by choosing the Specify Time option from the time selection box, and involves defining a time and date for the playback/search. Using the calendar select a date for search/playback. Once a date is selected, clicking on the boxes will allow you to specify a specific period to search/playback in 10 minute increments. Camera Selection Once the search time range has been specified, a list of cameras with video recorded during the period specified will appear in the Camera List. Select a camera to perform the VI search on by clicking its entry. This will display an initial thumbnail of the camera output. 178 Setting New Search Criteria To create a New VI search: 1. New in the playback control. 2. Follow directions in the following sections to set up the VI search. 3. Once the VI search is set up select either: Search All – Finds all events within the search range that trigger the VI set up. Search Step – Finds the first event that triggers the VI, then stops. The next event can be found by repeating the same search. 4. Click Search to begin the VI Search. General Motion Detection General motion detection involves detecting motion in specified areas. To set up General Motion Detection: 1. Select General Motion Detection from the Event Type dropdown. 2. New button to create a detection window. Up to 3 detection windows can be set for each camera. The current window will be highlighted with a red border. 179 3. Click and drag the white dots along window border of a window to resize or reshape the window. Click the interior of windows and hold to drag to reposition them. Move and resize windows until the area of detection is covered. 4. Adjust the sliders in the Playback Control section. (Settings will be applied to all existing windows) 180 Sensitivity – Adjusts window sensitivity from 0 (low) to 100 (high). Trigger - Adjusts the amount of change allowed before and event is triggered. Tampering Detection Tampering detection involves using the software to determine when the camera has been improperly moved or redirected. To configure: 1. Select Tampering Detection from the Event Type dropdown. 2. Adjust the sliders: Sensitivity – Adjusts window sensitivity from 0 (low) to 100 (high). Trigger - Adjusts the amount of change allowed before an event is triggered. Intrusion Detection Intrusion detection involves using the software to analyze the video feed and detect intrusion in specified areas. To configure: 1. Select Intrusion Detection from the Event Type dropdown. 2. Select Define Detection Zone and click the New button to create a new window. Up to 3 detection windows can be set for each camera. The current window will be highlighted with a red border. 181 3. Click and drag the white dots along window border of a window to resize or reshape the window. Click the interior of windows and hold to drag to reposition them. Move and resize windows until the area of to be secured is covered. 4. Select Define Object and click the New button to create an object box. 182 5. Click and drag the white dots along the window border to resize it and define the minimum size of objects that will be detected. 6. Adjust the sliders in the Playback Control section. (Settings will be applied to all existing windows) Sensitivity – Adjusts window sensitivity from 0 (low) to 100 (high). Duration (Msec) - Adjusts how much time between each check of the window for intrusions. Missing Object Detection Missing object detection involves using the software to analyze the video feed and detect missing objects larger than a certain size. To configure: 1. Select Missing Object Detection from the Event Type dropdown. 2. Select Define Detection Zone and click the New button to create a new window. Up to 3 detection windows can be set for each camera. The current window will be highlighted with a red border. 183 3. Click and drag the white dots along window border of a window to resize or reshape the window. Click the interior of windows and hold to drag to reposition them. Move and resize windows until the area to be secured is covered. 4. Select Define Object and click the New button to create an object box. 184 5. Click and drag the white dots along the window border to resize it and define the minimum size of the object(s) that will be secured. 6. Adjust the sliders in the Playback Control section. (Settings will be applied to all existing windows) Sensitivity – Adjusts window sensitivity from 0 (low) to 100 (high). Duration (Sec) - Adjusts how much time an object is missing before an event is triggered. Foreign Object Detection 185 Foreign object detection involves using the software to analyze a video feed and detect objects that do not belong. To configure: 1. Select Foreign Object Detection from the Event Type dropdown. 2. Select Define Detection Zone and click the New button to create a new window. Up to 3 detection windows can be set for each camera. The current window will be highlighted with a red border. 3. Click and drag the white dots along window border of a window to resize or reshape the window. Click the interior of windows and hold to drag to reposition them. Move and resize windows until the area of detection is covered. 186 4. Select Define Object and click the New button to create an object box. 5. Click and drag the white dots along the window border to resize it and define the minimum size of foreign objects that will be detected. 187 6. Adjust the sliders in the Playback Control section. (Settings will be applied to all existing windows) Sensitivity – Adjusts window sensitivity from 0 (low) to 100 (high). Duration (Sec) - Adjusts the amount of time before an object triggers an event. 188 Forbidden Area Detection Forbidden area detection involves using the software to analyze the video feed and immediately detect any object in specified areas. To configure: 1. Select Forbidden Area Detection from the Event Type dropdown. 2. Select Define Detection Zone and click the New button to create a new window. Up to 3 detection windows can be set for each camera. The current window will be highlighted with a red border. 3. Click and drag the white dots along window border of a window to resize or reshape the window. Click the interior of windows and hold to drag to reposition them. Move and resize windows until the forbidden area is covered. 4. Select Define Object and click the New button to create an object box. 189 5. Click and drag the white dots along the window border to resize it and define the minimum size of objects that will be detected. 6. Adjust the sliders in the Playback Control section. (Settings will be applied to all existing windows) Sensitivity – Adjusts window sensitivity from 0 (low) to 100 (high). Interval - Adjusts how much time between each check of the forbidden area. Virtual Fence 190 Virtual fence involves using the software to create a fence-crossing detection of the demanding object. To configure: 1. Select Virtual Fence from the Event Type dropdown. 2. Select Define Detection Zone and click the New button to create a new window. Up to 3 detection windows can be set for each camera. The current window will be highlighted with a one/two-way arrow (blue means “in”, green means “out”). 3. Click and drag the white arrows along the window border around the one/two-way arrow to resize the space between the fences/adjust the length of the fences. 4. Turn the window border with the orange arrow to change the directions of the fences. 5. Select Define Object and click the New button to create an object box. 6. Click and drag the white dots along the window border to resize it and define the minimum size of objects that will be detected. 7. Adjust the sliders in the Playback Control section. (Settings will be applied to all existing windows) Sensitivity – Adjusts window sensitivity from 0 (low) to 100 (high). Duration (Sec) – Adjusts how much time between each check for the fence-crossing. Saving/Retrieving a VI Search 191 Once the VI search is setup, you may save it by clicking the Save button. The system will prompt you for a name. Saved VI searches can also be retrieved using the Search for dropdown, or by clicking the Next button. Using the Search Results Selecting the Result Search result thumbnail(s) will be displayed in the results box. Clicking the thumbnail will select the detection instance. The following information fields are available for each instance: 192 Camera Name – The camera used to capture the video. Event Time – The time the event occurred. Event Type – The type of VI detection that the event triggered. Label – A user-defined label (optional). Updated – The last time the event was updated. Note – A simple comment or note for the clip. Result Playback Once a result is selected by clicking on it, playback can be started by double clicking on the thumbnail. Alternatively, you may right-click the thumbnail and click Play. A ten minute clip containing the event will begin playing, with the start time synchronized with the start of the event. The following functions are available for playback: Starts video playback. Stops video playback. Fast forwards the video playback. Jumps to the next segment. Slows down the video playback. Jumps to the previous segment. Clicking this button and clicking the timeline will set the cue-in time. Clears the cue-in and cue-out markers Clicking this button and clicking the timeline will set the cue-out time. Clicking this button will loop the video segment between the cue-in and cue-out markers. 193 Playback Synchronization Search results can be sent to the time-based playback window for comparison with other video streams using the Synchronize Playback function. This action will send the 10 minute segment containing the detected event to the timebased playback window. Capturing Screenshot To capture a screenshot: 1. Click the Capture button located in the button area. 2. In the Path field enter a file path and filename for the screenshot. Alternately, you may also click Browse and select a file path. 194 3. (Optional) You may click Remove Mosaic and enter a valid Username and Password to remove any privacy-mask mosaicing. 4. Click OK to save the screenshot. Capturing Video Clip To capture a video segment: 1. Click the Cue In button, and place the marker at the start of the segment to be captured. 2. Click the Cue Out button, and place the marker at the end of the segment to be captured. 3. Click the Save Video Clip button located in the control area beside the Cue In and Cue Out buttons. A system popup will open prompting for a filename and location for the video clip. 195 4. (Optional) Change the filename and file path. If you do not change the file details, the default save location for the video clip will be your installation path. 5. (Optional) You may click Remove Mosaic and enter a valid Username and Password to remove any privacy-mask mosaicing. Logging and Noting Clicking the Note tab beside the log entry will let you tag and note the search result for future references. You may choose one of the following: Label – Select one of the defined labels. Note – A short description for the video clip. Label Setup Clicking Advanced from the note context will bring up the label setup menu. To add a label: 1. Enter a name in the Advanced Settings field. 2. Click Add. The new label will appear in the LabelName table. Future clips may be tagged with this label. 196 10.4. Event Search An event search involves searching for multiple tagged events over one more cameras. To access Event search, click the Event Search tab in the Playback context. Creating an Event Search Time Selection There are two types of time selections that can be made: Recent Time and Specified Time. Recent Time To perform a recent time search, click the Recent option in the time selection box. Choose one of the simple time choices to perform playback/search from that time period. Specified Time A specified time search can be selected by choosing the Specify Time option from the time selection box, and involves defining a time and date for the playback/search. Using the calendar select a date for search/playback. For an event search, multiple dates can be selected by clicking on the calendar and dragging the cursor to select multiple dates. Multiple areas can be selected by pressing the control key and selecting additional dates. Once a date or dates are selected, clicking on the boxes will allow you to specify a specific period to search/playback in 10 minute increments. 197 Camera Selection Once the search time range has been specified, a list of cameras with video recorded during the period specified will appear in the Camera List. Select a camera to perform the event search on by clicking its entry. Multiple cameras can be selected for the search. Setting Event Search Criteria 1. Choose an Event Type and/or a Label to search for. Selecting Ignore will search for all labels. 2. Click Search to begin the search. Results will display in the Search Results panel. 198 Using the Search Results Selecting the Result Search result thumbnail(s) will be displayed in the results box. Clicking the thumbnail will select the detection instance. The following information fields are available for each instance: Camera Name – The camera used to capture the video. Event Time – The time the event occurred. Event Type – The type of VI detection (if any) that the event triggered (optional). Label – A user-defined label (optional). Updated – The last time the event was updated. 199 Note – A simple comment or note for the clip. Result Playback Once a result is selected by clicking on it, playback can be started by double clicking on the thumbnail. Alternatively, you may right-click the thumbnail and click Play. A ten minute clip containing the event will begin playing, with the start time synchronized with the start of the event. The following functions are available for playback: Starts video playback. Stops video playback. Fast forwards the video playback. Jumps to the next segment. Slows down the video playback. Jumps to the previous segment. Clicking this button and clicking the timeline will set the cue-in time. Clears the cue-in and cue-out markers Clicking this button and clicking the timeline will set the cue-out time. Clicking this button will loop the video segment between the cue-in and cue-out markers. Playback Synchronization 200 Search results can be sent to the time-based playback window for comparison with other video streams using the Synchronize Playback function. This action will send the 10 minute segment containing the detected event to the timebased playback window. Capturing Screenshot To capture a screenshot: 1. Click the Capture button located in the button area. 2. In the Path field enter a file path and filename for the screenshot. Alternately, you may also click Browse and select a file path. 201 3. (Optional) You may click Remove Mosaic and enter a valid Username and Password to remove any privacy-mask mosaicing. 4. Click OK to save the screenshot. Logging and Noting Clicking the Note tab beside the log entry will let you tag and note the search result for future references. You may choose one of the following: Label – Select one of the defined labels. Note – A short description for the video clip. Label Setup Clicking Advanced from the note context will bring up the label setup menu. To add a label: 1. Enter a name in the Advanced Settings field. 2. Click Add. The new label will appear in the LabelName table. Future clips may be tagged with this label. 202 Chapter 11. Remote Web Client and iPhone Client for Simple Use (Optional) For remote users, Web Client can be installed on remote PCs for live viewing and even playbacks through the web browser, while iPhone Client can be installed on iPhone for basic live viewing. 11.1. Installations for the Web Client Installing the Web Server 1. Insert the VMS or IPCAM CD-ROM. The CD should autorun. The menu below will be displayed. Click Browse CD/DVD. Then double click WebServerSetup.exe to start the Web Server installation. 203 Click Next to continue. 2. Enter the web location you want to install to. Click Next to continue. 3. Click Next to start the installation. 204 4. After the installation is complete, click Close to exit the setup wizard. 205 Installing the Web Client Prerequisite to use Web Client Microsoft C++ 2008 SP1 Redistributable Package (x86). Please install it first before continue. Downloading Web Client Components 1. Please launch Microsoft Internet Explorer 7.0 (or above) and enter your VMS Server IP address + “/webclient” in your web browser’s URL location, eg. http://172.18.6.9/webclient to download the Web Client application. 2. The WebClient ViewControl Setup Wizard will pop up for installation while connecting the Web Client for the first time. 206 3. Select the destination location for the Web Client. 4. The Web Client is ready to be installed. 207 5. If you don’t have Microsoft C++ Redistributable Package in your system, a reminding message will appear and ask you to install the package first. Click OK to continue. 6. The Web Client installation will continue after the Microsoft C++ Redistributable Package setup is done. 7. After the installation is complete, click Finish to exit the setup wizard. 208 11.2. Starting the Web Client Note: Please check the web server settings in the VMS console first. After the Web Client installation is done, a login window will pop up. Username – The username for the domain. Default username is admin. Password – The password for the domain. Default password is admin. Language –Options for the interface languages. Click Login after the username and password are entered. After logging in, the live view page will be displayed on the web browser. 209 Checking the Software Version Users can see the software version at the lower left corner of the window after logging in. Setting up Live View Select the camera you want to add, and click the Send button. The live view of this camera will be displayed. Use of 1x/4x views Users have the option of viewing up to 4 recorded video streams at once, or just one stream at a time. Either of these options can be chosen by clicking on corresponding button in the button area above the main view screen. In both cases functionality and operation is the same. Camera Control In the Camera Control area, you can choose Resize to Fit Window or Keep Video Length-Window to adjust the view size. 210 If Keep Video Length-Window is chosen, the view will be displayed in the middle of the subdivision window, and if Resize to Fit Window is chosen, the view will be displayed in accordance with the subdivision window size. PTZ Control Cameras equipped with Pan-Tilt-Zoom functionality can be controlled directly within the Web Client. These controls can be found in the PTZ Control window within the live view screen. 211 Playback Settings Users can select the (1) time and (2) camera, and then use the (3) time line and (4) playback control panel to do the playback. Note: For more details of PTZ Control and Playback Control, please refer to PTZ Control and Playback sections in this chapter. 212 11.3. Installing and Starting the iPhone Client Installing the iPhone Client (Optional) Download the iPhone Client from App Store on the iPhone desktop. Starting the iPhone Client Note: Please check the web server settings in the VMS console first. After the iPhone Client installation is done, a login window will pop up. IP Address: The IP address for the VMS/NVR Server. Port: The login port for iPhone Client. Default port number is 80. Note: The port number should be the same with the web server port. Username – The username for the domain. Default username is admin. Password – The password for the domain. Default password is admin. Click Done button on the upper right corner after the port, username and password are entered. 213 Checking the Software Version Users can see the software version at the lower right corner of the window after logging in. Live View on the iPhone Client You can use basic live view functionalities through iPhone Client: At most 6-channel live view can be displayed in the same page. Press the icon at the upper right corner for re-access; press the icon at the upper left to jump to the previous page or press the button on the phone to go to the next page. The icon beside each camera name can be used to check the detailed information of each camera as follows. 214 NVR Server: The VMS/SMR Server name IP Address: The IP address for the VMS/SMR Server Resolution: The video resolution of the camera Quality: The video quality of the camera Frame Rate : The frame rate of the camera Server Time Chapter 12. System Setup 12.1. Home Page In the VMS system, the management scope is referred to as a “Domain.” Managed servers are all part of a “Domain” with uniform access rules and a single configuration point. For basic local domains this configuration points are the VMS Console. Entering the Home Page – VMS Server Select Setup Button on the menu bar. The home page appears, listing shortcuts to commonly used functionalities, system status, and recent events. Here are the screen elements: Common Server Tasks Lists shortcuts to frequently accessed server functionalities. 215 Alarm Rule Settings In the alarm rule settings, you can combine the alarm trigger conditions with action items such as event notification, video recording, and/or camera movements. See Alarm Rules for more details. View Log The Event Log displays the camera the alarm occurred on, the date, the alarm type, and if applicable a link to the live-view feed of the camera. See Alarms View and Notification > Live View Event Log for more details. Global Schedule A global schedule can be created to apply to an entire Server. See Scheduling Recording > Global Scheduling for more details. Storage Opens the Storage Manager that allows you to configure storage settings. See Server Settings > Storage Management for more details. E-map When alarms occur, an administrator can quickly locate where the alarms took place using an E-map. See E-Maps for more details. Common Camera Tasks Lists shortcuts to frequently accessed camera functionalities. Scan for Cameras Allows you to scan cameras automatically. See Adding Cameras > Automatic Scan for Cameras for more details. Add Cameras Allows you to add cameras manually. See Adding Cameras > Manually Adding Cameras for more details. Common Other Tasks Lists shortcuts to frequently accessed system tasks. Account Manager Allows you to manage user accounts. See Account Manager for more details. Camera Overview List Shows the cameras added and their status. 216 Disk Storage Overview Shows information about the hard disks. Recent Key Events Lists recent important system events. To view all system events, click Show All at the top right corner. The Event Log will appear. See Alarms View and Notification > Live View Event Log for more details. System Health History Lists the summary of recent user access. To view all history, click Show All at the top right corner. System Status Shows the status of system components. Entering the Home Page – Local Domain Select Domain Server from the side bar. The home page appears, listing shortcuts to commonly used functionalities and system status. Here are the screen elements: 217 Tasks Lists shortcuts to frequently accessed server functionalities. Auto Scan NVR Scans for the existing NVR Servers. Add NVR NVR Server can be added by entering the Server IP. Edit NVR Users can change both the setting of the stream port and the IP address by editing the Server. Account Manager Account management for the domain can be performed under the Account Manager > Account List node. Under this dialog, you may add, delete, and edit domain users. See Account Manager for more details. VI Manager The VI server list can be managed in the VI Manager node in the Server. See Server Setup > Other Tasks > VI Manager for more details. 218 DDNS Setting DDNS (Dynamic Domain Name Server) is a protocol that enables the camera to maintain a static connection address, even when its IP changes. Access using this feature is disabled by default. Connecting using DDNS requires registration on third-party websites for DDNS services. Select desired DDNS service website, check the Enable DDNS option, and fill in valid user name and password. You can then access the camera through the registered domain name. Import/Export Configuration/setup files can be imported/exported to the server. See Server Setup > Other Tasks > Import/Export or Other Parameters > Other Tasks > Import/Export for more details Help Allows you to access the VMS User Manual. About Allows you to view server and client information. See Server Basic Functions > Viewing Server and Client Information for more details. NVR Status Shows the status of the NVR Server. 219 12.2. Server Setup General Tasks Here you can access shortcuts for general server settings. Alarm Rule Settings In the alarm rule settings, you can combine the alarm trigger conditions with action items such as event notification, video recording, and/or camera movements. See Alarm Rules for more details. View Log The Event Log displays the camera the alarm occurred on, the date, the alarm type, and if applicable a link to the live-view feed of the camera. See Alarms View and Notification > Live View Event Log for more details. E-Map 220 When alarms occur, an administrator can quickly locate where the alarms took place using an E-map. See E-Maps for more details. Global Schedule A global schedule can be created to apply to an entire Server. See Scheduling Recording > Global Scheduling for more details. Individual Schedule Individual schedules, which take precedence over the global schedule, can be set for each camera. See Scheduling Recording > Individual Scheduling for more details. Storage Opens the Storage Manager that allows you to configure storage settings. See Server Settings > Storage Management for more details. Pre/Post Alarm Recording Settings The Server can trace back and preserve video/images from several minutes before and after the occurrence of an alarm. See Server Settings > Pre/Post Alarm Recording Settings for more details. Email When the alarm is triggered, an E-Mail will be sent. See Alarm Rules> Alarm Actions > Email for more details. SMS Configures the SMS setting. See Server Settings > To perform Notification Setting for more details. Digital I/O Settings Allows you to configure digital I/O port settings. 221 Genera Server Settings Involves configuring both storage and server time settings. See Server Settings > General Server Settings for more details. Joystick CH Products IP Desktop USB Joystick is supported for PTZ camera control. Connect the joystick controller to the USB port. The Joystick Settings Window will prompt after clicking Joystick. In this window, functions of each button are listed. 222 Button Number Function 1 Resets all the settings, including page auto-flipping and different screen divisions. 2 Switches on/off the functionality of switching between preset viewpoints. 3 Goes to the view of the previous camera. 4 Goes to the view of the next camera. 5 6. 7 8 9 10 Brings up the full screen view. Starts/Stops auto scan. Manually records the video streams. Pops up an instant playback for five minutes. Increase the zoom distance. Decrease the zoom distance. 223 Other Tasks Here you can access shortcuts for advanced server settings. Reboot NVR Server The Server can be configured to perform a scheduled restart, daily or on a certain day of the week. Due to the trend of Windows performance degradation over time, we recommend that a reboot be performed at least once a week. This function can be found in the Auto Reboot node of the Server. To configure an auto restart in this menu: 1. Select the Enable Auto Restart checkbox. 2. From the Every dropdown choose a day which you want to schedule an automatic restart. Options include weekly (Monday – Sunday) or Daily restarts. 3. From the At dropdown, choose the hour which you want to perform the restart. Options include every hour of the day. 4. Click the OK button to save your settings. 224 VI Manager When a Video-Intelligent function is performed on the Server, the Server will contact a VI server to perform the computation for the VI function. The VI server list can be managed in the VI Manager node in the Server. In this dialog existing server IPs and ports can be viewed, and the user can choose to add or remove servers from the list. Note: At least one VI server must be configured on the system in order to successfully perform VI functions. Adding a VI Server To add a VI server to the server list in this dialog: 1. Click the Add button, the server will respond with a VI form. 2. Fill in the IP address for the new VI server in the IP field. 3. Unless a specific port is desired and configured, leave the Port field default value, 6004. 4. Click OK to add the server. The server will be added to the VI server list. Deleting a VI Server To remove a VI server to the server list in this dialog: 225 1. Highlight the listing of the server you wish to remove. 2. Click the Delete button, the server will be removed from the server list. Schedule Reboot The client can be setup to automatically restart the client or the computer. To configure the auto-reboot function: 1. From the client Schedule Reboot popup, check the Reboot box. 2. Select either Reboot Client to schedule a client restart, or System Restart? to schedule a windows restart. 3. From the Every dropdown, choose the day that you want to schedule restarts, or you may choose to restart every day. 4. From the At dropdown, choose the scheduled restart time. Note: Auto-Login should be configured with Auto-restart or you will lose functionality until a user can be logged-in. Audio Input There are two choices available for audio channel selection. These two are selected using the Primary Audio Channel check box. If checked, the client will automatically use the audio feed from the selected/highlighted camera during live view. Unchecking the box will allow you to select a camera from the Default Camera drop-down. This camera will provide the audio feed no matter which channel is selected in live-view. 226 Playback Buffer The Playback Buffer is used for downloading video recordings before the playback. The reserved safe storage space should be at least 10 GB. Auto Login The client can be setup to automatically login after a crash or on startup. To configure the auto-login function: 1. From the client general settings popup, check the Auto Login box. 2. If you want to automatically login to the client, enter the following information: Client Account – The client account name. Client Password – The client password. 3. If you want to automatically log into windows after a restart enter the following information: Windows Account – The Windows account name. Windows Password – The Windows password. 227 Domain – The login domain. VI Panel The VMS can be configured to display windows in either 16:9 or 4:3 aspect ratios. To switch between these two, click VI Panel. Lock Windows The Video Panels can be locked in a certain configuration by clicking Lock Windows. Import/Export The following types of configuration/setup files can be imported/exported to the Server: Server Configuration Account List View Configuration E-map File Importing Parameters To import parameters into the Server: 1. Select the item that you wish to import by clicking on the item type. 2. Click the Import button. A windows explorer dialog will appear. 3. Select the file to import from the file explorer, and click Open to import the file. 4. Click OK to confirm import. The Server will require a restart before imported configurations and files are applied. Exporting Parameters To export parameters into the Server: 228 1. Select the item that you wish to export by clicking on the item type. 2. Click the Export button. A windows explorer dialog will appear. 3. Input a filename and select the export path in the file explorer, and click Save to export the file. Customize Logo Allows users to change the logo of the Client by themselves. Note: The recommended size for the logo pictures is 280X52, in png format. Router Port Mapping Router Port Mapping for VMS/NVR Server. See Port Forwarding > Port Forwarding for Accessing VMS Server for more details. 229 12.3. Camera Setup General Tasks Here you can access shortcuts for general camera settings. Scan for Cameras Allows you to scan cameras automatically. See Adding Cameras > Automatic Scan for Cameras for more details. Add Cameras Allows you to add cameras manually. See Adding Cameras > Manually Adding Cameras for more details. Delete Camera Allows you to delete cameras manually. See Deleting a Camera for more details. 230 Camera Settings Here you can access shortcuts for general camera settings. Image Settings Allows you to adjust camera image settings. See Camera Image and Quality Settings > Camera Image Settings for more details. Advanced Video Settings Allows you to adjust video image parameters. See Camera Image and Quality Settings > Advanced Video Settings for more details. General Camera Settings Camera general settings include network connectivity settings, as well as basic camera name, description and icon settings. See Camera General Settings > General Settings for more details. Edit Camera In certain situations it may be necessary to change the Vendor or Model information for the camera. See Camera General Settings > Changing the Camera Model and Vendor for more details. PTZ Settings The PTZ settings deal with the software PTZ control panel. These settings adjust how much the camera will pan, tilt, zoom, and focus with each control panel input. See PTZ Settings > PTZ Settings for more details. Preset Settings Certain preset pan/tilt/zoom values can be saved in order to move the camera quickly to a point of interest. See PTZ Settings > PTZ Preset Settings for more details. 231 Patrol Settings In cameras with PTZ functionality, one camera can be used to survey a large area. This can be done automatically using the patrol functionality. See PTZ Controls > Patrol for more details. OSD Settings On cameras with OSD capabilities, these capabilities can be configured within the server. See Camera General Settings > OSD Settings for more details. Mask Settings The camera can be configured to display useful information on the top bar. See Camera General Settings > Privacy Mask Settings for more details. Initialize Restores initial settings of the camera. See Initializing a Camera for more details. Video Analytics Here you can access shortcuts for VI functions. General Motion Detection General motion detection involves using the software to analyze the video feed and detect motion in specified areas. See Camera VI Detection Settings > General Motion Detection for more details. Foreign Object Detection Foreign object detection involves using the software to analyze a video feed and detect objects that do not belong. See Camera VI Detection Settings > Foreign Object Detection for more details. Forbidden Area Detection 232 Forbidden area detection involves using the software to analyze the video feed and immediately detect any object in specified areas. See Camera VI Detection Settings > Forbidden Area Detection for more details. Intrusion Detection Intrusion detection involves using the software to analyze the video feed and detect intrusion in specified areas. See Camera VI Detection Settings > Intrusion Detection for more details. Missing Object Detection Missing object detection involves using the software to analyze the video feed and detect missing objects larger than a certain size. See Camera VI Detection Settings > Missing Object Detection for more details. Tampering Detection Tampering detection involves using the software to determine when the camera has been improperly moved or redirected. See Camera VI Detection Settings > Tampering Detection for more details. Camera Motion Detection Camera motion detection involves using the camera hardware to analyze the video feed and detect motion in specified areas. See Camera VI Detection Settings > Camera Motion Detection for more details. Virtual Fence Virtual fence involves using the software to create a fence-crossing detection of the demanding object. See Camera VI Detection Settings > Virtual Fence for more details. Object Counting Object counting involves using the camera to count demanding object crossing the fences. See Camera VI Detection Settings > Object Counting for more details. 233 12.4. Account Manager Account management for the domain can be performed under the Account Manager > Account List node in the VMS Console. Under this dialog, you may add, delete, and edit domain users. The Account List provides the following information about each account: Account Name User Group – Type for this user. Status – This shows if the user is disabled or enabled. Description – A simple description of the user. Adding an Account To add an account to the domain: 1. Access the Account List node in the VMS Console. 234 2. Click the Add button at the bottom of the Account List screen. 3. In the resulting screen fill out information for the new account: Username User Group – Select a user type for this user. There are four options: o Administrator – This group has complete management privileges, including account and VMS/Server management rights. o Power User – This group has complete account management rights, but does not have many VMS/Server configuration rights. o User – This group has no configuration rights and limited VMS/Server performance statistics. o Viewer – This group is limited only to viewing, and has no access to configuration or performance statistics. Password / Confirm Password – The password must be typed twice for confirmation purposes. Description – A simple description of the new user. 4. If desired check the Disable User box to disable this account. 5. Click Ok to add the new account. The account will appear in the Account List. 235 Editing an Account To edit an account to the domain: 1. Access the Account List node in the VMS Console. 2. Select the account that you wish to edit by clicking on the account. 3. Click the Edit button at the bottom of the Account List screen. 4. In the resulting screen change any of the following account information: User Group – Selects a user type for this user. There are four options: o Administrator – This group has complete management privileges, including account and VMS/NVR Server management rights. o Power User – This group has complete account management rights, but does not have many VMS/NVR Server configuration rights. o User – This group has no configuration rights and limited VMS/Server performance statistics. o Viewer – This group is limited only to viewing, and has no access to configuration or performance statistics. 236 Password/Confirm Password – If changed the password must be typed twice for confirmation purposes. Description – A simple description of the user. 5. If desired check the Disable User box to disable this account. 6. Click Ok to save the changes to the account. If the account description, user group or status changes, it will be reflected in the Account List. Changing an Account Password In addition to editing the password from using the Account List editing function, the password for the current account can also be changed by clicking the Change Password at the lower left corner of Account List Window. This will display a dialog that allows you to enter and confirm a new password. Deleting an Account To delete an account to the domain: 1. Access the Account List node in the VMS Console. 2. Select the account that you wish to delete by clicking on the account. 3. Click the Delete button at the bottom of the Account List screen. 4. When prompted to confirm deletion click Yes to delete the account. The deletion will be reflected in the Account List. Note: The Admin account cannot be deleted. 237 12.5. Network Parameters Main Tasks Here you can access shortcuts for network parameter settings. Maximum Video Connections When clients are connected the following information will be displayed for each client: IP Address Number of Video Connections – The number of streams that the client is using. 238 Bitrate – The total bitrate of that the client is consuming. Type There are also some options that can be changed in this dialog: Maximum Connections – Change this number to limit the total number of video connections. Default is 256. Click Save to save the changes. Kill All Client – This button disconnects all clients connected on the Server. Kill Client – Selecting a client from the client list and clicking this button will disconnect the client from the Server. Blacklist/Whitelist Settings To setup a blacklist or whitelist: 1. Enter an IP range in the two IP fields. The first IP address should be lower than the second IP address. 2. Click either Add to Whitelist or Add to Blacklist to add the IP range to the whitelist or blacklist respectively. 3. Repeat the first two steps to set up the blacklist and whitelist. You can select ranges that have already been configured from the list and click Delete to delete them. 4. When completed, click either Enable Whitelist to allow only the IP ranges on the whitelist to access the Server, or Enable Blacklist to block all the IP ranges on the blacklist from accessing the Server. 239 5. Click OK to save your changes. Bandwidth Monitoring The following information is available: Total Bitrate – The total video bitrate in Mbps (and loading in percentage) being supplied to all the connected clients. Individual Client Bitrate – The individual data rate in Mbps (and loading in percentage) being supplied by the Server. Network Usage – Usage statistics for the network link, including. o IP o Network Usage – Network link utilization percentage. o Link Speed – The total link speed in Mbps o Number of Video Connections – The total number of video connections. Edit NVR Users can change both the setting of the stream port and the IP address by editing the Server. 240 DHCP Server The VMS has built in DHCP server functionality. Although this function is disabled by factory default, it should be turned on in the event that there is no DHCP service available. When enabled, the VMS will assume DHCP Server duties and assign addresses within the range specified. Note: You may skip this step if you have separate DHCP service. Most routing devices will have DHCP capabilities. 1. Right-click the VMS Server and select Configurations > DHCP Server option to bring up the DHCP Server dialog box. 2. Fill in the following information: IP Address Range – The range of addresses to be assigned. The first IP address should be lower than the second IP address. Subnet Mask Router – The router IP Domain Name – The DNS IP 3. Click the Enable button and then click OK to start the service. Note: DHCP service can also be configured by clicking Network Parameters > Main Tasks > DHCP Server in the VMS Console. 241 Web Server For users who want to use the Web Client/iPhone Client, please fill in the following information for the Web Server settings. 242 Note: (1) User may just keep the default settings in the Web Server. (2) Do not set the Web Server Port as these port numbers – 8080 (Web Stream Port), 9090 (NVR Stream Port), 2809 (NVR Server Login Port), 7735 (TV Wall Port (2.5.0)), 7734, 1024, 9010 (Domain Broadcast Port), 9030 (Domain Client Message Port), 9040 (Domain Console Message Port), 9050 (Domain Local Communication Port), 9020 (Domain Remote Communication Port), 9080 (Domain Local Log Data Download Port), 9081 (Domain Remote Log Data Download Port), 9060 (Domain Local Data Port), 9061 (Domain Remote Data Port), 15507 (Domain Local Log Message Download Port), 15503 (Domain Remote Log Message Download Port), 15501 (Domain Remote Log Upload port), 15505 (Domain Local Log Upload Port), 40000 (NVR Broadcast Port), 50000 (NVR Message Port). 243 12.6. Other Parameters Other Tasks Here you can access shortcuts for miscellaneous settings. Import/Export The following types of configuration/setup files can be imported/exported to the Server: 244 Server Configuration Account List View Configuration E-map File Importing Parameters To import parameters into the Server: 1. Select the item that you wish to import by clicking on the item type. 2. Click the Import button. A windows explorer dialog will appear. 3. Select the file to import from the file explorer, and click Open to import the file. 4. Click OK to confirm import. The Server will require a restart before imported configurations and files are applied. Exporting Parameters To export parameters into the Server: 1. Select the item that you wish to export by clicking on the item type. 2. Click the Export button. A windows explorer dialog will appear. 3. Input a filename and select the export path in the file explorer, and click Save to export the file. Resolution Shows the monitor resolution, and allows you to change its setting. 245 Language Allows you to change the interface language. Help Allows you to access the VMS User Manual. About Allows you to view server and client information. See Server Basic Functions > Viewing Server and Client Information for more details. 246 Chapter 13. Using the CMS (Central Management Software) The CMS is a complete solution for large-scale and high level enterprise projects. It can manage product including SMR Series, NVR Series and VMS server, and support unlimited numbers of cameras, I/O devices, SMR/NVR/VMS servers and users. CMS allows multiple clients to manage multiple servers performing monitoring, recording, and playback over different servers. 13.1. Installing the CMS 1. Insert the NVR/SMR CD-ROM. The CD should autorun. Double-click autorun.exe. The menu below will be displayed. Click CMS Suite to start the installation. 247 2. Choose a setup type from Typical and Advanced. Then Click Next when you are satisfied with your selection. 3. You may choose to install one of the following while Advanced Setup Type is selected: CMS Server Suite – Includes the CMS Domain Server, VI Server and CMS Client. CMS Client 4. The confirmation screen will display. Click Install. A progress bar will display, indicating installation progress. 248 5. When installation is finished, an informational screen will display. Click Finish to complete installation. 249 6. The system will prompt for a restart. A restart is required before the CMS will function correctly. You may choose to immediately automatically restart your computer, or restart your computer later. Clicking Finish will apply your choice. 250 13.2. Starting the CMS Client To start the software, click Programs > CMS Suite > CMS Client under the Windows Start menu. The software will prompt for the following information: Access Method – Directly Access or Internet Port Forward. Note: CMS does not support port forwarding functionalities. Type – Choose CMS. CMS – The IP address for the CMS Server. You can click Search button to obtain it. For users of port forwarding, it should be the IP address of the router. Username – The username for the domain, which is always admin. Password – The password for the domain. Default password is admin. Click Login after the password (and port number) is entered. 251 13.3. Entering Homepage In the CMS system, the management scope is referred to as a “Domain.” Managed servers are all part of a “Domain” with uniform access rules and a single configuration point. For basic local domains this configuration points are the VMS Console. Entering the Home Page – CMS Domain Select Setup Button on the menu bar. Select Domain Server from the side bar. The home page appears, listing shortcuts to commonly used functionalities and system status. Here are the screen elements: Tasks Lists shortcuts to frequently accessed server functionalities. Auto Scan NVR Scans for the existing NVR Servers. 252 Add NVR NVR Server can be added by entering the Server IP. Edit NVR Users can change both the setting of the stream port and the IP address by editing the Server. Account Manager Account management for the domain can be performed under the Account Manager > Account List node. Under this dialog, you may add, delete, and edit domain users. See Account Manager for more details. VI Manager The VI server list can be managed in the VI Manager node in the Server. See Server Setup > Other Tasks > VI Manager for more details. 253 DDNS Setting DDNS (Dynamic Domain Name Server) is a protocol that enables the camera to maintain a static connection address, even when its IP changes. Access using this feature is disabled by default. Connecting using DDNS requires registration on third-party websites for DDNS services. Select desired DDNS service website, check the Enable DDNS option, and fill in valid user name and password. You can then access the camera through the registered domain name. Import/Export Configuration/setup files can be imported/exported to the server. See Server Setup > Other Tasks > Import/Export or Other Parameters > Other Tasks > Import/Export for more details Help Allows you to access the VMS User Manual. About Allows you to view server and client information. See Server Basic Functions > Viewing Server and Client Information for more details. NVR Status Shows the status of the NVR Server. 254 Chapter 14. System Maintenance Warning: (1) Do not remove a failed component from the system until you have a replacement on hand. If you remove a failed component without replacing it, the internal airflow will be disrupted. (2) Qualified engineers who are familiar with the system should be the only ones who make component replacements.(3) When inserting a removable module, do not use excessive force. Forcing or slamming a module can damage the connector pins either on the module itself or on the backplane. 14.1. Replacing the Power Supply Module (for Rackmount Series) Power supplies are redundant and load-sharing. PSUs are hot swappable! Disconnect the power cord from the failed power supply. (Its LED should light static Red). Place your thumb around the left side of the PSU ejection lever (circled in red) while hooking your index and middle finger around the PSU handles (circled in blue). Use your thumb to push the lever in the direction of arrow (shown below) to disengage the power supply and use your index and middle finger hooked around the ejection lever to pull out the PSU. 255 To install the replacement module, make sure it is gently inserted and is pushed all the way in. Connect the power cord, power on, and check if the LED lights static Green. 256 14.2. Replacing a Hard drive (for Desktop Series) The easiest way to find out if your hard disk drive has failed is by looking at the hard drive status LED. If the power status lights up red, it indicates that that particular hard disk drive has failed. Hard drives are hot swappable, to replace it, please refer to the following procedure: 1. Locate the failed hard drive with a red status LED (hard drive status LED). 2. Unlock the hard drive tray by turning the bezel to the unlock position. 3. Open the tray bezel by pushing the release button (indicated by the blue arrow) and the front bezel will automatically open. Release button 257 4. Remove the drive tray by pulling it one inch away from the drive bay. Wait for at least 30 seconds for the hard drive to spin-down, and then gently and carefully remove the drive tray from the chassis. 5. Remove the four retention screws that secure the hard drive from the sides of the drive tray (two on each side). 6. Install the replacement hard drive as shown below and reinserted into the enclosure. Connector end 258 14.3. Replacing a Hard drive (for Rackmount Series) The easiest way to find out if your hard disk drive has failed is by looking at its status LED. If the power status lights up red, it indicates that the particular hard disk drive has failed. Hard disk drives are hot swappable and to replace the failed hard drive, use a small flathead screwdriver to rotate the bezel lock from the lock position to the unlock position. Press the release button on the tray bezel to open the bezel. Remove the drive tray by pulling it one inch out of the drive bay and wait for at least 30 seconds for the disk drive to spin-down and then gently pull out the drive tray from the chassis. Remove the four retention screws that secure the hard drive from the sides of the drive tray (two on each side). 259 260 14.4. Restore Default Settings EonNAS 1 eSATA R S 232/485 2 1 2 Use the tip of a pen to press and hold the restore button for 3~5 seconds and release, a beep will sound to indicate that default settings have been restored: Restores the following settings Retains the following settings 1. 2. 3. 4. 5. 6. 7. 8. 9. 1. 2. 3. 4. NVR General Settings VMS Console Settings General Server Settings Notification Settings Pre/Post Alarm Settings Schedule Manager Settings Alarm Rule Settings Digital I/O Settings SMR/VMS Configurations (ex: DHCP Server...) 10. Camera Settings 11. Image/Video Settings 12. VI Settings 13. PTZ Settings Log information Video recordings HDD RAID configuration Storage Manager Settings 261
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