Canon | INDEX 4602 | User's Manual | Canon INDEX 4602 User's Manual

INDeX 4602 IP Telephone
Installation Manual
38DHB0002UKCQ – Issue 2 (11/06/2003)
Page 2 - Contents
Contents
Introduction........................................................................................................... 3
Use of this Manual ................................................................................................................................. 3
Switch Requirements............................................................................................................. 3
Manager PC Requirements ................................................................................................... 3
Installation Procedure .......................................................................................... 4
INDeX Setup .......................................................................................................................................... 4
IPNC Setup ............................................................................................................................................ 4
Installation Requirements ...................................................................................................... 5
4602 IP Telephone User PC Connection............................................................................... 5
Dynamic Address Process..................................................................................................... 6
Static Addressing Pre-Installation Checklist .......................................................................... 8
Static Addressing Installation 3.............................................................................................. 8
Creating the DHCP Scope:................................................................................. 12
Adding the 4602 IP Telephone Option (176): ...................................................................................... 14
Page 2
Contents
INDeX 4602 IP Telephone Installation Manual
38DHB0002UKCQ – Issue 2 (11/06/2003)
Introduction
Use of this Manual - Page 3
Introduction
Supported by INPC Level 3.3 and INDeX 10.1+ software, the 4602 IP
Telephone uses Internet Protocol (IP) technology with Ethernet interfaces.
The 4602 IP Telephones support DHCP and TFTP over IPv4/UDP which
enhance the administration and servicing of the phones. These phones can use
DHCP to obtain dynamic IP addresses and TFTP to download new versions of
software for the phones.
The 4602 IP Telephones provide the ability to have an IP connection on the
desktop.
In compliance with Australian law, the following information is provided:
This equipment shall be installed and maintained by trained service personnel.
All the input/output ports are classified as Safety Extra Low Voltage (SELV, in
the meaning of IEC 60950). To maintain safety compliance when connecting
the equipment electrically to other equipment, the interconnecting circuits shall
be selected to provide continued conformance of clause 2.3 for SELV circuits
(generally, double/reinforced insulation to 240Vac rms to any primary/mains
circuitry and 120Vac rms to any Telecommunication network circuitry). To
ensure the above conditions are adhered to, only interconnect the equipment
with the already approved/certified equipment.
Use of this Manual
This manual covers the installation of an AvayaTM INDeX IP 4602 Telephone
and is intended for use by installers and administrators who are familiar with
INDeX/IPNC and have successfully completed the appropriate training courses.
Ensure that you have read and understood this Guide before beginning
installation.
For full details of operating the INDeX IP 4602 Telephone, refer to the separate
IP 4602 Telephone User's Guide.
Switch Requirements
• INDeX operating Software Level 10.1+
• INDeX IP Networking Cassette (IPNC) Level 3.3+.
Manager PC Requirements
• PC Minimum requirements:
Pentium III 400, Ram 128MB, Hard Drive 1GB, Standard Ethernet card,
Multi-media sound card with headset capability, the ability to playing WAV
files and handling VoIP calls.
Windows 98/ME/NT WS/2000 Pro.
• The Operating System can be either Windows NT, Windows 98 or Windows
2000 Professional.
INDeX 4602 IP Telephone Installation Manual
38DHB0002UKCQ – Issue 2 (11/06/2003)
Introduction - Page 3
Use of this Manual
Page 4 - INDeX Setup
Installation Procedure
Installation Procedure
Prior to installation of the INDeX 4602 IP Telephone on a user's networked PC,
ensure that both the INDeX and IPNC have been configured as follows:
INDeX Setup
Log on to the INDeX and open the Administration menu and perform the
following:
1. Open Directory | General Setup | Assign VoIP Users and enter the IPNC
group then the required user number.
2. Open Directory | General Setup | Reserved numbers and set the
Remote Login Number to an unused directory number or leave as the
default of 18. Record this number as it will be used latter on in the
installation process.
3. Open Linecard Information | Setup and ensure that the IPNC is set to an
ISDN T type interface.
Refer to the INDeX Programming Manual for details.
IPNC Setup
Log on to the IPNC's Manager and perform the following:
1. Open System and record the IPNC's IP address.
Consult with the Network Administrator and ensure that the IP addresses of
all the PCs (that are to have 4602 IP Telephones installed) are compatible
with that of the INPC, e.g. on the same subnet, etc.
2. Open User and create a VoIP user for every 4602 IP Telephones that is to
be installed. Ensure that the Compression mode is set to automatic.
Refer to the IPNC Administration Manual for details.
Page 4 - INDeX Setup
Installation Procedure
INDeX 4602 IP Telephone Installation Manual
38DHB0002UKCQ – Issue 2 (11/06/2003)
Installation Procedure
IPNC Setup - Page 5
Installation Requirements
To install a 4602 IP Telephone onto INDeX, the following items are required:
• Power Socket: A switched 110-240V AC, 50-60Hz, 250-500mA supply
socket is required for each 4602 IP telephone.
• LAN Socket: A 10/100Mbps RJ45 Ethernet LAN connection point is required
for each IP telephone.
• Category 5 Cabling All LAN cables and LAN cable infrastructure used with
4602 IP Telephones must be Category 5 cabling.
• LAN Cables: An RJ45 LAN cable is supplied with the 4602 IP Telephone for
connection to the Power Unit. This cable is fitted with an emc choke and
must be used as the connection between the Power Module and the 4602 IP
Telephone. You will also need an additional RJ45 (not supplied) LAN cable
for connection from the power unit to the customer LAN.
• 1151A1/B1 Power Unit: The A1 variant does not have an internal battery
and the B1 variant does. Neither unit is supplied with the 4602 and must be
purchased separately. Both unit supply power via the LAN cable to the 4602
IP telephone. The Power Unit can be replaced with a alternative LAN power
supply provided that the supply conforms to IEEE 802.3af.
• Voice Compression Module: The IPNC must be fitted with a Voice
Compression Module. The size of the module will limit the number of
simultaneous VoIP calls.
• DHCP Server: The IPNC can perform this role unless another DHCP server
already exists.
• TFTP Server: The PC running the IPNC Manager application can perform
this role. The TFTP server is only required during 4602 IP telephone
installation and maintenance.
• IPNC Manager PC: A PC running Manager is required for IPNC
configuration changes.
• IP Telephone Software: The software for IP telephone installation is
supplied on the INDeX Administration CD and is part of the IPNC Manager
suite.
• Licence Key: The 4602 IP telephones do not need a licence key to be
entered on the system.
Dynamic/Static Addressing
The 4602 IP Telephone can be configured on the LAN using either dynamic or
static addressing. Dynamic addressing is recommended. The procedures for
both are detailed in the following paragraphs.
4602 IP Telephone User PC Connection
The Power Unit has one Line input from the LAN and a Phone output to the
4602 IP Telephone as follows:
1151B1 Power Unit
PHONE
RJ45 Socket
for connection to
4602 IP Telephone
Socket for connection to mains
power supply at rear
LINE
RJ45 Socket
for connection to LAN
The PC's network configuration does not need to be altered from that which it
previously used for direct connection to the LAN.
INDeX 4602 IP Telephone Installation Manual
38DHB0002UKCQ – Issue 2 (11/06/2003)
Installation Procedure - Page 5
IPNC Setup
Page 6 - IPNC Setup
Installation Procedure
Dynamic Address Process
This is the recommended method to assign IP and telephony settings to the
4602 IP telephone.
DHCP Installation Preparation
This installation process uses the INDeX/INPC as a DHCP Server and H323
Gatekeeper to assign IP and telephony settings to the 4602 IP telephone. It also
assumes that the Manager application is used as the TFTP server during
installation. This is the simplest method of installation.
1. The INDeX /IPNC must be fitted with a Voice Compression Module (VCM).
a. Start the INDeX Monitor application. The initial lines of Monitor output
include the item VCOMP= which will state the number of VCM channels
installed in the INDeX/IPNC.
2. INDeX/IPNC Settings Using the Manager Application, open the
configuration and select the System form. Check the following:
a. System Name: In the System tab ensure that a Name for the
INDeX/IPNC has been entered.
b. TFTP Server IP Address: In the LAN1 tab, enter the IP address of the
Manager PC as the TFTP Server IP Address.
c. Gatekeeper Settings: In the Gatekeeper tab, ensure that Gatekeeper
Enabled and Auto-create Extn Enable are both selected.
d. If you have made any changes, upload the new configuration to the
INDeX/IPNC.
e. Within Manager, select File | Preferences and ensure that the address
is 255.255.255.255, otherwise TFTP will not work.
3. IP Phone Software The software for IP telephone installation is supplied on
the INDeX Administration CD. The files are copied into the Manager folder
during installation of the Manager application.
4. Manager and TFTPLog Leave Manager running. It is also useful to have
Manager's TFTP Log visible (select View | TFTPLog). This will display the
progress of file requests.
Page 6 - IPNC Setup
Installation Procedure
INDeX 4602 IP Telephone Installation Manual
38DHB0002UKCQ – Issue 2 (11/06/2003)
Installation Procedure
IPNC Setup - Page 7
DHCP Phone Installation
1. Connect the longer LAN cable from the network LAN socket to the power
unit's LINE socket.
Note:
The 400B2 Power Adaptor used for providing power for 4602 IP
Telephones is not compatible with the sockets on INDeX units. We
therefore advise against the direct connection of these adaptors.
3. Connect the shorter LAN cable supplied with the IP telephone from the
Power Unit's PHONE socket to the socket with a LAN port symbol () at the
back of the IP telephone.
4. The phone's message indicator should glow red for a few seconds. The
phone will then begin its software loading.
5. After a short delay the phone should display Initializing and then
Loading…. The loading phase may take a few minutes.
• If the phone displays No Ethernet check the connection to the LAN.
6. The phone displays DHCP and a timer. After a few seconds it should
complete DHCP negotiation with the Control Unit. If the timer reaches more
than 60 seconds then you should suspect a error in either network or DHCP
operation.
7. The phone requests the 46xxupgrade.scr file from the TFTP server
(Manager). This should be visible in the Manager's TFTP Log.
8. The phone now requests additional files according to the instructions it
found in the 46xxupgrade.scr file. The phone will go through a cycle of
requesting files, loading files and then transferring the files into its flash
memory.
9. Following file loading the phone displays Ext. =. Enter the extension
number you want applied to the phone and press #.
• Wrong Set Type is displayed if you try to use the extension number of
an existing non-IP extension.
10. The phone displays Password =. Enter the password and press #.
11. The phone will briefly display the time and date and then its extension
number.
12. Test that you can make and receive calls at the extension.
13. Using Manager, you can now open the Control Unit's configuration and alter
the extension and user settings as required:
• In the list of extensions, the icon indicates VoIP extensions. A new
extension will have been created matching the extension number
entered above. In the extension's VoIP tab, the Compression Mode
default is Automatic Selection. If this needs to be changed select
G.729(a) 8K CS-ACELP.
• In the list of users, a new user will have been created matching the
extension number entered above.
INDeX 4602 IP Telephone Installation Manual
38DHB0002UKCQ – Issue 2 (11/06/2003)
Installation Procedure - Page 7
IPNC Setup
Page 8 - IPNC Setup
Installation Procedure
Static Addressing Pre-Installation Checklist
Before performing static addressing on the 4602 IP Telephone, verify that have
the values for the following parameters. Failure to do so may cause errors
during data entry, which will prevent the telephone from working and may have
a negative impact on your network. Consult your network administrator and print
copies of this checklist for each subnet.
1. The IP Address of the call server/gatekeeper.
2. The IP Address to be allocated to the 4602 IP Telephone.
3. The transport layer port number of the Address of the Management
Complex (call server/gatekeeper). Although this may be a value between 0
and 65535, the default value is 1719 and should not be changed unless this
conflicts with an existing port assignment.
4. The IP Address of the gateway/router
5. The IP netmask
6. The IP address of the TFTP server.
Static Addressing Installation
The usual way to assign IP addresses to IP Telephones is the automatic
method described in Dynamic Address Process on page 6. There may be times,
however, when manual assignment of IP addresses is desired.
The display on the 4602 IP Telephones accommodates up to 24 characters per
line.
Use the following procedure to invoke manual address information
programming.
1. Start manual address programming by performing one of the following
steps:
a. During normal DHCP processing, press the * key before the DHCP
process completes.
or
b. While the phone is on-hook and idle, press the following sequence of
keys on thefaceplate of the telephone:
Mute 2 3 3 7 # (Mute A D D R #)
Press the Mute button momentarily. Do not press this button while
pressing other keys/ buttons.
The following message is displayed:
Phone=nnn.nnn.nnn.nnn
New=_
where “nnn.nnn.nnn.nnn” is the value of the telephone.
2. Enter the IP address for the telephone followed by the # button.
The following message is displayed:
CallsSv=nnn.nnn.nnn.nnn
New=_
where “nnn.nnn.nnn.nnn” is the value of the call server/gatekeeper IP
address.
Page 8 - IPNC Setup
Installation Procedure
INDeX 4602 IP Telephone Installation Manual
38DHB0002UKCQ – Issue 2 (11/06/2003)
Installation Procedure
IPNC Setup - Page 9
3. Enter the IP address for the gatekeeper followed by the # button.
The following message is displayed:
CallsSvPort=nnnn
New=_
where “nnnnn” is the value of the Management Complex (call
server/gatekeeper) transport layer port number, a value between 0 and
65535.
4. Enter the appropriate value for the port number followed by the # button.
The following message is displayed:
Router=nnn.nnn.nnn.nnn
New=_
where “nnn.nnn.nnn.nnn” is the value of the Gateway/router IP address.
5. Enter the IP address of the Gateway/router followed by the # button.
The following message is displayed:
Mask=nnn.nnn.nnn.nnn
New=_
where “nnn.nnn.nnn.nnn” is the value of the IP netmask.
6. Enter the IP netmask followed by the # button.
The following message is displayed:
FileSv=nnn.nnn.nnn.nnn
New=_
where “nnn.nnn.nnn.nnn” is the value of the TFTP server IP address.
7. Enter the IP address of the TFTP server followed by the # button.
One of the following texts is displayed left-justified at the top of the display,
depending on the current status of 802.1Q:
If 802.1Q is off:
If 802.1Q is on:
0=off #=OK
INDeX 4602 IP Telephone Installation Manual
38DHB0002UKCQ – Issue 2 (11/06/2003)
802.1Q=off
1=on #=OK
802.1Q=on
Installation Procedure - Page 9
IPNC Setup
Page 10 - IPNC Setup
Installation Procedure
8. Press the 1 or 0 button to turn 802.1Q on or off respectively.
The display is updated to show the current status of 802.1Q.
Press the # button to continue the procedure without changing the displayed
status of 802.1Q.
The following text is displayed left-justified at the top of the display:
VLAN ID=dddd
New=_
where dddd is the value of the 802.1 VLAN ID.
9. Enter a valid value (between 0 and 4095) for the new value of the 802.1
VLAN ID.
The following message is displayed:
Save new values?
*=no #=yes
10. Press the # button to save the new values you have entered.
The following message is displayed:
New values?
Being saved
Once the new values are stored, the telephone is reset.
If a new boot program is downloaded from the TFTP server after you enter
static addressing information, you will need to re-enter your static addressing
information.
Page 10 - IPNC Setup
Installation Procedure
INDeX 4602 IP Telephone Installation Manual
38DHB0002UKCQ – Issue 2 (11/06/2003)
Installation Procedure
IPNC Setup - Page 11
QoS Option Setting 3
Administering QoS options is not mandatory, but it is highly recommended. The
802.1Q must be switched on for the following procedure to be applicable (see
step 8 of Static Addressing Installation).
Use the following procedure to set Quality of Service (QOS) options.
1. While the phone is on-hook and idle, press the following sequence of keys
on the faceplate of the telephone:
Mute 7 6 7 # (Mute Q O S #)
The following text is displayed left-justified at the top of the display:
L2 audio=d
New=_
where d is the value of the 802.1 audio quality parameter.
2. Enter a valid value (between 0 and 7).
The following text is displayed left-justified at the top of the display:
L2 signaling=d
New=_
where d is the value of the 802.1 signaling quality parameter.
3. Enter a valid value (between 0 and 7).
The following text is displayed left-justified at the top of the display:
L3 audio=dd
New=_
where dd is the value of the Differential Services audio quality parameter.
4. Enter a valid value (between 0 and 63).
The following text is displayed left-justified at the top of the display:
L3 signaling=dd
New=_
where dd is the value of the Differential Services signaling parameter.
5. Enter a valid value (between 0 and 63.
If no new values were entered during this procedure, the following text is
displayed left-justified at the top of the display:
No new values
#=OK
Press # to terminate the procedure.
If new values were entered during this procedure, the following text is
displayed left-justified at the top of the display:
Save new values
*=OK
#=yes
Press the * button to terminate the procedure, or the # button to save the
new values. If you press the # button, the following text is displayed:
New values?
Being saved
The new values are saved, and the user interface is restored to its previous
state.
INDeX 4602 IP Telephone Installation Manual
38DHB0002UKCQ – Issue 2 (11/06/2003)
Installation Procedure - Page 11
IPNC Setup
Creating the DHCP Scope:Page 12 - Contents
Creating the DHCP Scope:
The creation of DHCP Scopes should only be performed by System
Administrators with Administrator rights.
DHCP scopes are configured using the DHCP MMC snap-in as follows:
1.
2.
3.
4.
5.
Start the DHCP MMC snap-in (Start/Programs/Administrative Tools/DHCP)
Right click on the server and select New - Scope from the context menu
The scope creation Wizard will be started. Click Next
Enter a name and description for the scope. Click Next
Enter the address range to use, for example from 200.200.200.1 to
200.200.200.15 (remember the host part cannot be 0). Also enter the
subnet mask as either the number of bits used or the actual mask, e.g. 24 is
the same as 255.255.255.0. Click Next
6. You can specify addresses to be excluded either by range, e.g.
200.200.200.5 to 200.200.200.7 and click Add, or just enter a Start address
and click Add, e.g. 200.200.200.12 to exclude a single address. Click Next
NOTE: You should exclude the IP Office from this range, as the DHCP
Options in the IP Office should be disabled. This is only a
recommendation. You can also accomplish this by leaving available
addresses outside of the scopes range.
Page 12
Contents
INDeX 4602 IP Telephone Installation Manual
38DHB0002UKCQ – Issue 2 (11/06/2003)
Creating the DHCP Scope:
IPNC Setup - Page 13
7. You can now configure the lease time for the address. Setting too large will
mean you will lose the use of addresses if the client machine is inactive for
long periods of time, too short and you will generate unnecessary traffic
renewing the address. The default 8 days is fine. Click Next
8. The wizard gives the option to configure the most common DHCP options.
Select Yes and click Next
9. Enter the address of the gateway, and click Add. You can enter several.
Click Next when all are entered.
10. Enter the DNS domain, e.g. savilltech.com and the DNS server addresses.
Click Next .
11. Enter the WINS Server Name and IP Address and click Add. Click Next
12. You will then be asked if you wish to activate the scope.
Select No and click Next
13. Click Finish to the Wizard
The new scope will now be listed and the status as Inactive.
INDeX 4602 IP Telephone Installation Manual
38DHB0002UKCQ – Issue 2 (11/06/2003)
Page 13
Creating the DHCP Scope:
Page 14 - Adding the 4602 IP Telephone Option (176):
Creating the DHCP Scope:
Adding the 4602 IP Telephone Option (176):
1. Right click on the server.
2. Select Set Predefined Options from the pop-up menu.
3. Select Add and, from the Data type pull down menu, select String:
4. Enter the following information:
Name:
46xxOptions
Data type:
String
Code:
176
Description: IP Phone settings
Click OK when finished.
Page 14
Creating the DHCP Scope:
INDeX 4602 IP Telephone Installation Manual
38DHB0002UKCQ – Issue 2 (11/06/2003)
Creating the DHCP Scope:
Adding the 4602 IP Telephone Option (176): - Page 15
5. In the string value field enter the following:
MCIPADD=xxx.xxx.xxx.xxx,MCPORT=1719,TFTPSRVR=yyy.yyy.yyy
.yyy,TFTPDIR=z Where:
xxx.xxx.xxx.xxx = IP of the INDeX/IPNC
yyy.yyy.yyy.yyy = TFTP Server IP Address (of the PC running the
INDeX/IPNC Manager application)
z = the directory the files are located in. If you are unsure of the location,
leave this blank. The PC will look in the default folder of the INDeX/IPNC
Manager directory for the required .bin files.
6. Click OK.
7. Expand the server by clicking on the + next to it.
8. Left click the scope you just created for the phones.
9. In the right hand portion of the screen, where the settings of the scope are,
right click the mouse button on Scope Options.
10. Select Configuring Options.
11. Scoll down and make sure 176 is checked:
12. Verify the String value is correct and click OK.
The scope can be manually activated by right clicking on the scope and
selecting Activate. The activation is immediate. Likewise you can deactivate by
selecting deactivate
INDeX 4602 IP Telephone Installation Manual
38DHB0002UKCQ – Issue 2 (11/06/2003)
Page 15
Creating the DHCP Scope:
Performance figures and data quoted in this document are typical,
and must be specifically confirmed in writing by Avaya before they
become applicable to any particular order or contract. The company
reserves the right to make alterations or amendments to the detailed
specifications at its discretion. The publication of information in this
document does not imply freedom from patent or other protective
rights of Avaya, or others.
Intellectual property related to this product (including trademarks)
and registered to Lucent Technologies has been transferred or
licensed to Avaya.
All trademarks identified by ® or TM are registered marks or
trademarks, respectively, of Avaya Inc. All other trademarks are the
property of their respective owners.
This document contains propriety information of Avaya and is not to
be disclosed or used except in accordance with applicable
agreements.
Any comments or suggestions regarding this document should be
sent to "wgctechpubs@avaya.com".
© Copyright 2003 Avaya
All rights reserved.
Avaya
Sterling Court
15 - 21 Mundells
Welwyn Garden City
Hertfordshire
AL7 1LZ
England
Tel: +44 (0) 1707 392200
Fax: +44 (0) 1707 376933
Email: globalsme@avaya.com
Web: http://www.avaya.com.
INDeX 4602 IP Telephone Installation Manual
38DHB0002UKCQ – Issue 2 (11/06/2003)
Download PDF

advertising