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Models QS12 & QS24
Modular Grills
Operating Instructions
050559--M
2/20/01
Complete this page for quick reference when service is required:
Taylor Distributor:
Address:
Phone:
Service:
Parts:
Date of Installation:
Information found on data plate:
Model Number:
Serial Number:
Electrical Specs: Voltage
Phase
Maximum Fuse Size:
Minimum Wire Ampacity:
Part Number:
Cycle
Amps
Amps
E
February, 2001 Taylor
All rights reserved.
050559-M
The word Taylor and the Crown design are registered trademarks in the United States of America and certain other countries.
Taylor Company a division of Carrier Commercial Refrigeration, Inc.
750 N. Blackhawk Blvd.
Rockton, IL 61072
Table of Contents
Section 1 To the Installer
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Air Clearance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Electrical Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Ventilation and Clearance
Leveling Procedures
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Section 2 To the Operator
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Section 3 Safety
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Section 4 Operator Parts Identification
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
QS12
QS24
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
QS12 Accessories
QS24 Accessories
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Section 5 Important: To the Operator
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Release Material (units with upper cook surfaces only) . . . . . . . . . . . . . . . . . . . . .
Temperature Controls
Control Board
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Keypad and Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Operating Screen and Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Maintenance Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Maintenance Menu Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Section 6 Operating Procedures
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Opening Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cooking Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cleaning Between Product Runs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cleaning the Grease Tray Partition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Closing Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Weekly Cleaning Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1
1
1
2
2
5
6
14
15
15
17
20
14
15
15
8
10
12
8
9
21
21
23
24
25
26
28
Table of Contents Models QS12 & QS24
Table of Contents -- Page 2
Section 7 Troubleshooting Guide
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Section 8
Parts
Labor
Warranty Explanation
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Section 9 Parts List
Wiring Diagrams
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
29
31
31
31
32
39
Note: Continuing research results in steady improvements; therefore, information in this manual is subject to change without notice.
E
February, 2001 Taylor
All rights reserved.
050559-M
The word Taylor and the Crown design are registered trademarks in the United States of America and certain other countries.
Models QS12 & QS24
Taylor Company a division of Carrier Commercial Refrigeration, Inc.
750 N. Blackhawk Blvd.
Rockton, IL 61072
Table of Contents
Section 1 To the Installer
This machine is designed for indoor use only.
DO NOT
install the machine in an area where a water jet could be used to clean or rinse the machine.
Failure to follow this instruction may result in serious electrical shock.
Air Clearance
Clearances from the grill to other surfaces are required for proper air circulation:
The required minimum clearances from the grill to combustible construction is: 4” (102 mm) bottom, 3”
(76 mm) rear, and 3” (76 mm) sides.
Bottom:
4 inches (102 mm) minimum
Rear:
Sides:
3 inches (76 mm) minimum
3 inches (76 mm) to combustible surfaces
0 inches (0 mm) to non-combustible surfaces;
0 inches (0 mm) between grills in multiple installations.
Failure to comply with these minimum clearance requirements will affect grill performance, and may cause component damage and overheating of combustible surfaces.
Electrical Connections
The QS Series grills have one electrical connection.
Check the data plate on the grill for voltage, cycle, phase and electrical specifications. The power connection is located behind the access line cover on the front of the grill.
In the United States, this equipment is intended to be installed in accordance with the National Electrical
Code (NEC), ANSI/NFPA 70--1987. The purpose of the NEC code is the practical safeguarding of persons and property from hazards arising from the use of electricity. This code contains provisions considered necessary for safety. Compliance therewith and
Models QS12 & QS24
proper maintenance will result in an installation essentially free from hazard!
In all other areas of the world, equipment should be installed in accordance with the existing local codes.
Please contact your local authorities.
Stationary appliances which are not equipped with a power cord and a plug or other device to disconnect the appliance from the power source must have an all--pole disconnecting device with a contact gap of at least 3 mm installed in the external installation.
This equipment is provided with a grounding lug that is to be properly attached to the rear of the frame by the authorized installer. The installation location is marked by the equipotential bonding symbol (5021 of
IEC 60417--1) on the removable panel and the frame.
The proper wire size and fused circuit should be selected according to grill data label information.
Incoming power must be connected to the terminals with black characters on a white background, as shown:
14092
1
Figure 1
CAUTION: DO NOT ATTEMPT TO USE
THE GRILL DURING A POWER OUTAGE.
Grills require electrical power for operation. In the event of a prolonged power outage, place the unit in the “OFF” position.
050831
To the Installer
Ventilation and Clearance
To ensure proper operation of this appliance it must be installed so that the products of combustion are efficiently removed. Do not store anything on top of the grill.
Most service can be performed from the front of the grill. When inspecting heating elements, the unit must be disconnected and pulled out of the hood enclosure.
Allow four feet in front of the appliance for this purpose.
Leveling Procedures
Step 1
The leveling adjustment needs to be performed while the grill is at operating temperature. Remove the cook surface shroud and release sheet.
Step 2
To allow adjustment of the gap pins, loosen the two set screws located on the side of the front and rear gap slide.
Figure 2
To the Installer
2
Figure 3
Models QS12 & QS24
Step 3
Raise or lower both gap pins on the front gap slide until they are flush with the top edge of the gap slide.
Repeat this step for the rear gap slide. Slide the gap slide to the right.
Figure 6
Step 6
Wearing proper protection, carefully attempt to raise the gap slide to evaluate which gap pin is in need of adjustment.
Figure 4
Step 4
For each cook surface requiring adjustment, place 4 gap blocks on the cook surface, approximately 2”
(51 mm) in from each corner.
Figure 7
With the gap slide raised, slowly turn the gap pin needing adjustment until it makes contact with the cook surface.
Repeat these steps for both gap slides.
Figure 5
Step 5
Lower the cook surface assembly. Loosen and slowly move the T-handle to the left until the gap pins in the gap slides touch the cook surface, and tighten the
T-handle.
Figure 8
Step 7
Raise the upper cook surface and remove the four gap blocks.
Models QS12 & QS24
3
To the Installer
Step 8
Lower the upper cook surface into the COOK position.
Step 10
If the unit rocks, split the adjustment for gap pins across the uneven corners, as shown in Figure 11.
Figure 9
Step 9
Wearing proper protection, attempt to rock the cook surface assembly. Apply pressure on the locating pins at opposite corners to each other as shown in Figure
10.
Figure 11
Step 11
After adjusting, verify the unit for stability.
Step 12
If all adjustments on the cook surface are correct, and no rocking occurs, tighten the two screws located on the side of the front and rear gap slides to lock all adjustments from moving.
It is highly recommended that the gap slides and the gap slide retainers be removed at least weekly for cleaning these parts and the cook surface shroud behind these parts.
These parts are easily removed by removing the locating pins and holding both parts, because they are not attached together, and pulling them from the cook surface.
Take the gap slides to the sink for cleaning. (Be sure to re-install the gap slides as they were removed, i.e., “F” front.) See Weekly Cleaning Procedures on page 28.
Figure 10
090401
To the Installer
4
Models QS12 & QS24
Section 2
The grill you have purchased has been carefully engineered and manufactured to provide dependable operation. This grill is designed to deliver
“cook-to-order” menu items. The two-sided cooking method increases speed of service and assures safe product integrity.
The Taylor Grill, when properly operated and maintained, will produce a consistent quality product.
Like all mechanical products, this machine will require cleaning and maintenance. A minimum amount of care and attention is necessary if the operating procedures in this manual are followed closely.
This Operator’s Manual should be read before operating or performing any maintenance on your equipment.
It is strongly recommended that all personnel responsible for the equipment’s operation and cleaning, review these procedures for proper training and assurance that no misunderstandings exist.
To the Operator
In the event that you require technical assistance, please contact your local authorized Taylor Distributor.
If the crossed out wheeled bin symbol is affixed to this product, it signifies that this product is compliant with the EU Directive as well as other similar legislation in effect after August 13, 2005. Therefore, it must be collected separately after its use is completed, and cannot be disposed as unsorted municipal waste.
The user is responsible for returning the product to the appropriate collection facility, as specified by your local code.
For additional information regarding applicable local laws, please contact the municipal facility and/or local distributor.
Models QS12 & QS24
5
050831
To the Operator
Section 3 Safety
We at Taylor are deeply concerned about the safety of the operator when he or she comes in contact with the grill and its parts. Taylor has gone to extreme efforts to design and manufacture built-in safety features to protect both you and the service technician. As an example, warning labels have been attached to the grill to further point out safety precautions to the operator.
To Operate Safely:
DO NOT
operate the grill without reading this operator’s manual. This manual should be kept in a safe place for future reference.
This equipment is provided with a grounding lug that is to be properly attached to the rear of the frame by the authorized installer. The installation location is marked by the equipotential bonding symbol (5021 of
IEC 60417--1) on the removable panel and the frame.
Grill clearance must be maintained at least
3” (76 mm) from all combustible materials
(0” to non--combustible materials).
Failure to comply could result in a fire hazard.
This grill must be placed on a level surface.
Failure to comply may result in personal injury or equipment damage.
DO NOT
use a water jet to clean or rinse the grill. Failure to follow this instruction may result in the following:
S serious electrical shock
S burns from hot steam
S liquid collecting inside the grill and destroying electrical components.
S
DO NOT
operate the grill unless it is properly grounded.
S
DO NOT
use the cord if it is frayed.
S
DO NOT
attempt any repairs unless the power supply to the grill has been disconnected.
S
DO NOT
operate the grill unless all service panels are restrained with screws.
S
Stationary appliances which are not equipped with a power cord and a plug or other device to disconnect the appliance from the power source must have an all--pole disconnecting device with a contact gap of at least 3 mm installed in the external installation.
Failure to follow these instructions may result in electrocution. Contact your local Taylor Distributor for authorized service.
070116
Safety
6
S
DO NOT
prepare or remove product without proper equipment.
S
DO NOT
allow untrained personnel to operate this grill.
S
USE EXTREME CAUTION
when cleaning the grill.
Failure to follow these instructions may result in severe burns from high temperatures.
Taylor recommends Sizzle r
Grill Bun and
Toaster Cleaner, a Kay Chemical r product. Sizzle r is an alkaline detergent and is not environmentally harmful. Take caution to protect eyes, lungs, and all parts of the body from potential harm. See the Kay
Chemical r
MSDS for further details.
Models QS12 & QS24
DO NOT
slide the grill with the legs attached. Failure to follow this instruction may damage the grill.
DO NOT
obstruct air intake and discharge openings:
4” (102 mm) minimum air space on the bottom and 3”
(76 mm) at the rear of the unit. Failure to comply will affect grill performance and may cause component damage.
NOISE LEVEL:
Airborne noise emission does not exceed 70 dB(A) when measured at a distance of 1.0
meter from the surface of the machine and at a height of 1.6 meters from the floor.
Models QS12 & QS24
7
Safety
Section 4
QS12
Operator Parts Identification
1
2
4
ON
OFF
ITEM
1
2
3
DESCRIPTION
STANDOFF-REAR
STANDOFF-FRONT
TRAY A. - GREASE
3
PART NO.
079288
079289
X79940-SER
Figure 12
ITEM DESCRIPTION
4 COVER-TOP
* CLEANER-SIZZLE
*NOT SHOWN
PART NO.
079969
079896
071102
Operator Parts Identification
8
Models QS12 & QS24
QS24
4
2
1
ITEM
1
2
3
DESCRIPTION
TRAY A.--GREASE
COVER--TOP
STANDOFF--FRONT
ON
OFF
ON
OFF
3
PART NO.
X79940--SER
079969
079289
Figure 13
ITEM DESCRIPTION
4 STANDOFF--REAR
* CLEANER--SIZZLE
*NOT SHOWN
PART NO.
079288
079896
Models QS12 & QS24
9
071102
Operator Parts Identification
QS12 Accessories
1 3
5
2
4
7
6
8
11
9
10
SIZZLE
12
20
13
14
15
16
19
18
17
071102
Operator Parts Identification
Figure 14
10
Models QS12 & QS24
QS12 Accessories -- Parts Identification
ITEM DESCRIPTION PART NO.
7
8
5
6
3
4
1
2
SCRAPER A.-GROOVE
SCRAPER A.-GROOVE
SCRAPER-TEFLON WIPER
SCRAPER-TROUGH
X79246
X79668
075887
079726
BAR-RELEASE SHEET
SHEET-SEAMED RELEASE
079930
078804
SPRING-.438 OD X .046 X 1.75
079704
STANDOFF-REAR 079288
*
*
9 BLOCK-GAGE PLATEN KIT
10 CLEANER-SIZZLE 1 QT 545A
11 BRUSH-.625 X 1.500
12 STANDOFF-FRONT
079912
079895
074166
079289
CARD-CHECKOUT-GRILL GM 049990
GUIDE-CHECK OUT-QS 051934
ITEM DESCRIPTION PART NO.
ITEMS 13-20 ARE INCLUDED IN X79689 KIT
13 SCREW-3/8-16X1/2 HEX HEAD 001081
14 WASHER-3/8 EXTERNAL
15 SCREW-10-32X3/8 SLTD
001087
024298
16 BAR-STOP 079673
17 BAR-REAR-COVER SUPPORT 079855
18 GUARD A.-FRONT
19 SLEEVE-STOP BAR
X79426-SP
079688
20 COVER A.-REAR
*NOT SHOWN
X79674
Models QS12 & QS24
11
Operator Parts Identification
QS24 Accessories
1
3
4
5
2
7
6
8
9
10
SIZZLE
12
11
13
14
15
071102
Operator Parts Identification
Figure 15
12
Models QS12 & QS24
QS24 Accessories -- Parts Identification
ITEM
6
7
8
9
4
5
1
2
3
DESCRIPTION PART NO.
SCRAPER A.-GROOVE
SCRAPER A.-GROOVE
SCRAPER-TEFLON WIPER
X79246
X79668
75887
SCRAPER-TROUGH
BAR-RELEASE SHEET
079726
079930
SHEET-SEAMED RELEASE 078804
SPRING-.438 OD X .046 X 1.75
079704
STANDOFF-REAR
BLOCK-GAGE PLATEN KIT
079288
079912
ITEM DESCRIPTION PART NO.
10 CLEANER-SIZZLE 1 QT 545A
11 BRUSH-.625 X 1.500
079895
074166
12 SCREW-10-32X3/8 SLTD 024298
13 BAR-REAR-COVER SUPPORT 079855
*
*
14 GUARD A.-FRONT
15 COVER A.-REAR
CARD-CHECKOUT-GRILL GM
GUIDE-CHECK OUT-QS
X79426-SP
X74332
049990
051934
* INSTRUCTION-GRILL OPER
*NOT SHOWN
053656-INS
Models QS12 & QS24
13
Operator Parts Identification
Section 5 Important: To the Operator
3
4
ITEM DESCRIPTION
1 Power Switch
2 Keypads
3 LED Display
4 Indicator Lights
5 Timer Button
LR
LM
LF
UF
UM
UR
MENU
EXIT
TIME
TEMP UP
DOWN
M A N U F A C T U R E D B Y
R O C K T O N ,
T H E
I L L I N O I S
T A Y L O R
U . S . A .
C O M P A N Y
5 2
I
0
1
Release Material (units with upper cook surfaces only)
Step 1
Lay the release material sheet on the lower plate and carefully lower the upper cook surface.
Step 2
Starting with the spring side, slide the straight end of the release material rod through the front spring, continue through the hemmed end of the release sheet, and through the rear spring.
Power Switch (Rocker)
When placed in the “ON” position, the power switch allows control panel operation for the applicable side of the grill. The power switches are located on the front panel.
Indicator Light
The lights on the front panel indicate when the heaters are operating.
Heating Zones
Each side (zone) of the grill is equipped with three independent heating elements. The independent elements assure even temperatures and quick temperature recovery.
Timer Button
Used to start and stop the cook timer.
Step 3
Insert the second rod through the opposite hemmed side of the release material sheet. Grasp both ends of the rod, pull the release material up and around the non-spring side of the upper cook surface and attach the rod ends to the retaining clips. Turn the rods so that the hooked end is facing downward.
Step 4
Raise the upper cook surface and assure that the release material sheet fits evenly and snugly on the upper cook surface. Rotate the release material sheet on an every other day basis.
071102
Important: To the Operator
14
Models QS12 & QS24
Temperature Controls
The Model QS12 is equipped with one temperature control and the Model QS24 is equipped with two individual temperature controls. They control both the upper and the lower temperatures. The lower cook surface temperatures can be set manually from 150
_
- 400
_
F (65
_
- 204
_
C). The upper cook surface temperatures can be set manually from 150
_
- 425
_
F
(65
_
- 219
_
C). The left and right sides (zones) of the
Model QS24 grill operate independently.
Control Board
This unit is equipped with a microprocessor control, programmable by the operator.
Keypad and Display
Located on the front panel, beneath each cook zone, is an alpha-numeric LED display and a group of keys used for operating, programming, and servicing the grill and its microprocessor control.
The keys are illustrated with icons, descriptive of their functions, and referred to in these instructions as follows:
Operating Screen and Controls
The VERSION SCREEN is viewed when a grill is powered for normal operation. It indicates the version of software the microprocessor is using.
VER 1.01B
Note:
If the grill is not equipped with the upper cook surface option, the words “NO PLTN” will appear on the display for two seconds before the version screen appears.
The MEMORY INITIALIZATION SCREEN appears if the grill has never been used or in the rare event that set-up parameter memory has been lost.
MEM INIT
= MENU
= TEMP
= UP ARROW
= DOWN ARROW
The display is a visual message center for the user, operator (maintenance personnel or manager), and the service technician.
When this screen appears on the display, the parameters previously programmed by the operator will revert back to the factory default values. Pressing the MENU key will advance the display to the
VERSION screen.
Factory defaults
:
Upper 400
Lower 325
_
_
F
F
TM1 30
TM2 0
If set-up parameter memory is lost, programmed names will revert back to the “ITEM” messages.
After the VERSION SCREEN is displayed and a key is pressed, the grill will enter the COOK mode of operation.
Models QS12 & QS24
15
Important: To the Operator
Cook Temperatures
Step 1
To set cook temperatures, press the up or down arrow to select the item to be changed. Press and hold the temperature key for five seconds. After releasing the key, the message “SU1” and the current set temperature will be displayed. (See example below.)
SU1 400 F
(Set upper item 1)
Step 2
Use the arrow keys to adjust the desired cook temperature setting for the upper cook surface.
Temperatures may be set for 150
_
F to 425
_
F (66
_ to
218
_
C).
Step 3
Press the MENU key and the message “SL1” and the current temperature will appear on the display. (See example below.) middle of the cook cycle. Timer two should then be programmed for 15 seconds. Once the cook cycle begins, a tone will sound 15 seconds after the first timer starts, alerting the operator to season the product. Press the timer key to stop the tone. The first timer will continue to measure the full 30 second cook cycle.
A tone will sound 5 seconds before the time elapses, and will continue to sound until the timer key has been pressed. (This timer can be adjusted from 0 -- 10 seconds.)
Note:
The factory default settings are 30 seconds for the first (cook cycle) timer, and 0 seconds for the second (alert) timer. The timers can be set from 0 to
3,600 seconds. The second timer cannot be programmed for a longer time setting than the first timer.
To adjust the timers, press the up or down arrow to select the item to be changed. Press and hold the time key for five seconds. Release the key and the message “TM1” will appear next to the current time setting. (See the example below.)
TM1 30
SL1 325 F
(Set lower item 1)
Step 4
Use the arrow keys to adjust the desired cook temperatures for the lower cook surface. The range for the lower cook surface temperatures is 150
_
F to
400
_
F (66
_ to 204
_
C).
Press the MENU key again to return to the selected item display.
Cook Timers
Each item selection has two programmable cook timers. The first timer is the cook cycle timer. This timer measures the amount of time the product should be cooked.
The second timer is an alert timer. This timer can be set to alert the operator to add seasonings, to turn the product, or to start warming buns for the cooked product.
For example, item one has been programmed to cook for 30 seconds. The operator wishes to add salt in the
080429
Important: To the Operator
16
Step 1
Press the UP or DOWN arrows to adjust the time setting for the total cook cycle.
Step 2
Once the desired cook time has been set, press the
MENU key and the message “TM2” will appear next to the current time setting. (See the example below.)
TM2 0
Step 3
Press the UP or DOWN arrows to adjust the time setting for the alert timer (timer 2).
Step 4
Once the desired alert timer has been set, press the
MENU key to return to the selected item display.
Repeat this step for each item.
Models QS12 & QS24
Fault Screen
If the grill experiences a system failure, a fault message will appear on the display, and a tone will sound.
FLT HTUM
Maintenance Menu
The Maintenance Menu provides five screens to allow managers and service technicians to monitor grill performance.
To enter the Maintenance Menu while any item is displayed, press and hold the MENU key for approximately 5 seconds and release. The following screen will appear on the display.
CODE 0000
An example of the FAULT SCREEN is illustrated in the previous figure.
The screen appears when the controller has detected a fault in the system. The code letters “FLT” is an abbreviation for “fault”. The next set of code letters indicate the type of fault and the zone affected. Following is a list of possible codes that may appear on the screen:
HTUF High Temperature Upper Front zone exceeded
HTUM High Temperature Upper Mid zone exceeded
HTUR High Temperature Upper Rear zone exceeded
HTLF High Temperature Lower Front zone exceeded
HTLM High Temperature Lower Mid zone exceeded
HTLR High Temperature Lower Rear zone exceeded
TCUF Upper Front thermocouple fault
TCUM Upper Mid thermocouple fault
TCUR Upper Rear thermocouple fault
TCLF Lower Front thermocouple fault
TCLM Lower Mid thermocouple fault
TCLR Lower Rear thermocouple fault
The user must press the MENU and TEMP keys to acknowledge the fault. The fault description and item name will appear alternately on the display. The zone that has the fault will shut down while the rest of the grill will be operational. (Refer to the Fault Screen information in the Service Manual, Controls and
Systems Section.)
Press TIME until the first digit is “5”.
Example: CODE 5000.
Press TEMP until the next digit is “3”.
Example: CODE 5300.
Press the UP Arrow until the next digit is “7”.
Example: CODE 5370.
Press the DOWN Arrow until the last digit is “6”.
Example: CODE 5376.
Press the MENU key to accept the access code and the following screen will appear:
CALIBRAT
Note:
If an incorrect code is entered, the display will return to the cook screens.
Step 1
Press the MENU key to enter the calibrate mode and the following message will appear on the screen.
U F X X X F
There are three lower heating elements in each cook zone and three heating elements in the upper cook surface (if applicable). The calibrating screens allow calibration of each independent heating element.
Calibrating verifies proper temperatures of heating elements.
Models QS12 & QS24
17
Important: To the Operator
Note:
A calibrated pyrometer must be used for calibration.
Note:
Calibration is allowed only when the item1 temperatures are within 50
_
F (28
_
C) of the set point.
Step 2
Place the pyrometer disc on the upper front heating element of the grill. Using the arrow keys, enter the temperature reflected on the pyrometer for the upper, front heating element.
Note:
The indicating lights should be lit when calibration adjustments are made.
Step 1
Press the MENU key to display the current temperature scale:
SCALE F or C
Step 2
If Fahrenheit is the desired temperature scale, press the MENU key while
SCALE F
is displayed. If Celsius is desired, press the UP arrow to display
SCALE C
.
Step 3
Press the MENU key to accept the scale and return to the SCALE message.
Step 4
If desired, the names of specific products can be programmed to appear on the display instead of ITEM numbers. While at the SCALE message display, press the UP arrow to display the
NAMES
message.
Figure 16
Step 3
Press the MENU key to display the calibration screen for the upper middle heating element. Place the pyrometer on the upper middle heating element. Using the arrow keys, enter the temperature reflected on the pyrometer for the middle of the upper heating element.
Step 4
Repeat this procedure for the remaining upper rear, and lower heating elements. When the last zone has been calibrated, press the MENU key to return to the
CALIBRAT screen.
Step 5
Press the UP arrow to display the
“SCALE”
message.
SCALE
Step 5
NAMES
While at the NAMES message display, press the
MENU key and the message first item on the menu.
“NAME1”
will appear on the display. This message indicates that the operator can program a specific product name to appear for the
NAME1
Note: The CALIBRAT screen is the base maintenance screen. All other maintenance functions are accessible through the CALIBRAT screen
.
Important: To the Operator
18
Models QS12 & QS24
Step 6
Press the MENU key again, and the message
“ITM1”
will appear on the display. The letter “I” will be flashing above the cursor.
ITM1
Step 7
Using the UP and DOWN arrow keys, enter the desired letter (A - Z) or number (0 - 9) ( -- _ ). Once the character letter is entered, press the MENU key to move the cursor to the next position. Up to four characters may be entered.
POM1
PORK
Step 8
After the last character has been entered, press the
MENU key to return to the message “NAME1”.
Step 9
Use the UP arrow key to display the message
“NAME2.”
Repeat Steps 6-9 until all desired item names have been entered.
Step 10
After entering the desired characters in the NAMES screens, the control will return to “NAME1”.
Press the DOWN arrow to display “NAMES”.
Step 11
Press the UP arrow to display “LANGUAGE”, and press the MENU key to display “ENGLISH”.
Press the MENU key to return to the “LANGUAGE” display.
Step 12
Press the UP arrow to display “MONITOR”.
Press the MENU key to display “UF XXX F” to monitor the upper front temperature.
Step 13
Continue to press the UP arrow to monitor the remaining five zones.
Step 14
Press the UP arrow to display “CANCEL”, and press the MENU key to display “MONITOR”.
Press the MENU and TEMP keys at the same time to return to the main cook screen.
Models QS12 & QS24
19
Important: To the Operator
Maintenance Menu Flowchart
Important: To the Operator
20
Models QS12 & QS24
Section 6 Operating Procedures
The Model QS12 has one, 12” (305 mm) lower cook surface and the option of an 11” (279 mm) upper cook surface. The Model QS24 has two, 12” (305 mm) lower cook surfaces and the option of one 11” (279 mm) upper cook surface or two 11” (279 mm) upper cook surfaces. The QS24 is also available with a grooved lower cook surface for product sear. The two-sided cooking concept ensures quick, even cooking of both sides of products placed on the lower surface.
We begin our instructions with the opening procedures, assuming product set-up procedures
(outlined in the “Important to the Operator” section of this manual) are complete.
Opening Procedures
Before operating the grill, a release material sheet must be installed on the upper cook surface.
Step 2
Starting with the spring side, slide the straight end of the release material rod through the front spring, continue through the hemmed end of the release sheet, and through the rear spring.
CAUTION: Make sure the grill is cool before attempting to install or remove release material.
Perform the following steps for installing release material:
Step 1
Lay the release material sheet on the lower plate and carefully lower the upper cook surface.
Figure 18
Step 3
Insert the second rod through the opposite hemmed side of the release material sheet. Grasp both ends of the rod, pull the release material up and around the non-spring side of the upper cook surface and attach the rod ends to the retaining clips. Turn the rods so that the hooked end is facing downward.
Figure 17
Models QS12 & QS24
21
Figure 19
Operating Procedures
Step 4
Raise the upper cook surface and assure that the release material sheet fits evenly and snugly on the upper cook surface. Rotate the release material sheet on an every other day basis.
Note: It is not necessary to replace the release material sheet if small pinholes develop.
Figure 20
Operating Procedures
22
Models QS12 & QS24
CAUTION: Release material sheets must be replaced if:
S
Release material is torn.
S
Release material substance is worn from the release material sheet.
S
Product sticks to the release material.
Cooking Procedures
Step 1
Make sure the release material is installed.
Step 2
Place the power switches in the ON position. The screen will scroll through information messages and then advance to the first cook screen.
Step 4
Allow the grill to heat for approximately 15 minutes or until all indicating lights are no longer illuminated.
DO NOT
begin cooking until the grill has reached set temperature. If the grill is not at cook temperature, the display will alternate between the item number and the words, “TOO COOL”. If the grill is too hot to cook the selected product, the display will alternate between the item number and the words “TOO HOT”. When the words “TOO COOL” or “TOO HOT” stop appearing on the display, and all indicator lights have cycled off, the grill is ready to cook product.
Step 5
To adjust the gap between the upper cook surface and lower cook surface, loosen the “T” handle and slide the gap adjusting bar to the right for a smaller gap or to the left for a larger gap.
Figure 21
Note:
If there is no upper cook surface, the words
“NO CLAM” will appear on the screen prior to the software version number.
Step 3
Press the UP arrow until the desired item number appears on the display.
14293
Figure 23
Step 6
While the upper cook surface is in the raised position, place the product on the lower cook surface. Lower the upper cook surface, and press the TIME key. A tone will sound for two seconds, alerting the operator that the cook cycle has been initiated.
UF
UM
UR
MENU
EXIT
TIME TEMP UP DOWN
LR
LM
LF
M A N U F A C T U R E D B Y
R O C K T O N ,
T H E
I L L I N O I S
T A Y L O R
U . S . A .
C O M P A N Y
Figure 22
I
0
Figure 24
Models QS12 & QS24
23
Operating Procedures
CAUTION: The grill is hot. To prevent personal injury, always use the handle to lower the upper cook surface.
Step 7
If the timer is programmed, press the large red TIMER button. A tone will sound for two seconds, alerting the operator that the COOK cycle has been initiated. The timer will count down in seconds. When five seconds are left in the cook time, a tone will sound to alert the operator that product is ready for serving. Raise the upper cook surface. (If a second timer is entered, subtract that amount from the total time and a tone will sound. Press the large red TIMER button to stop the tone and the control will continue to count down.)
Cleaning Between Product Runs
After each run of product, the grill must be cleaned to ensure proper cooking.
Step 1
Using a grill scraper, scrape residue from the lower cook surface (scrape from front to back only).
LR
LM
LF
UF
UM
UR
MENU
EXIT
TIME
TEMP UP
DOWN
M A N U F A C T U R E D B Y
R O C K T O N ,
T H E
I L L I N O I S
T A Y L O R
U . S . A .
C O M P A N Y
I
0
14294
Figure 26
Step 2
Use a rubber wiper squeegee to clean release material on the upper cook surface. Hold the handle at a slight upward angle with wiper end facing downward. Wipe the material using a downward motion.
DO NOT
use extreme pressure or force. Improper procedures will tear or crease the release material.
Figure 25
To cancel the tone, press the large red TIMER button.
Step 8
Carefully remove product with a safe cooking utensil in the same order the product placed on the grill.
Figure 27
Note: DO NOT
use a scraper, sharp utensils, or abrasives for cleaning the upper cook surface.
071102
Operating Procedures
24
Models QS12 & QS24
Step 3
Using the rubber wiper squeegee, push the grease to the rear of the lower surface into the grease trough.
DO
NOT
use the grill scraper for this step.
Step 4
When necessary, use a grill cloth to clean the back splash shield and the bullnose areas.
Step 5
Repeat Steps 1 through 4 for other side of the grill
(QS24 only).
Note:
Whenever the grill is idle and product is not being cooked, keep the upper cook surface in the raised position.
When necessary, use the trough scraper to clean the rear grease trough. If a buildup of carbon is starting in the grease chute, use the hook end of the trough scraper to push the carbon down into the grease tray.
Periodically, check the grease drawer for excess grease and empty it as needed.
Figure 29
Step 5
Carefully remove the grease tray partition. Take it to the sink for cleaning.
Figure 28
Cleaning the Grease Tray Partition
Occasionally, the grease tray partition must be cleaned.
Step 1
Place the power switch in the OFF position.
Step 2
Carefully unplug the unit from the wall receptacle.
Step 3
Remove the grease tray.
Step 4
Remove the four screws that secure the grease tray partition.
Figure 30
Note:
For installation of the grease tray partition,
carefully
reverse the above steps.
It is highly recommended that the gap slides and the gap slide retainers be removed at least weekly for cleaning these parts and the cook surface shroud behind these parts.
These parts are easily removed by removing the locating pins and holding both parts, because they are not attached together, and pulling them from the cook surface.
Take the gap slides to the sink for cleaning. (Be sure to re-install the gap slides as they were removed, i.e., “F” front.) See Weekly Cleaning Procedures on page 28.
Models QS12 & QS24
25
090401
Operating Procedures
Closing Procedures
Step 1
Raise the upper cook surface to the “raised” position.
Step 2
Turn the power switches to the OFF position.
Step 7
Dampen the gap slide brush with an approved, full strength cleaner/degreaser (i.e., Sizzle r
Grill Bun and
Toast Cleaner, a Kay Chemical r product).
Step 8
Clean the shroud by brushing between the platen shroud and the gap slides.
Figure 31
Step 3
Wipe the release material sheet thoroughly while still attached to the upper cook surface, using the rubber wiper squeegee.
CAUTION: The upper cook surface and release material sheets are very hot. To prevent burn injuries, wear protective gloves and use extreme care when performing this procedure.
Step 4
Remove the release material sheet from the upper cook surface by pulling the release rods from the release material sheet. Temporarily place the release material sheet on a clean, flat surface for further cleaning.
DO NOT
fold or crease the material or lay it on sharp objects.
Step 5
Take the release material rods to the sink for cleaning.
Step 6
Clean the upper cook surface(s) with the special rubber squeegee.
Note: DO NOT
use metal scrapers, abrasive pads, screens or wire brushes to clean the upper cook surface.
Figure 32
Step 9
Repeat Steps 7 and 8 with warm water.
CAUTION: Protect eyes, lungs, and all parts of the body from potential harm when using any chemical cleaner.
Step 10
Starting from the top of the upper cook surface, spray full strength cleaner/degreaser (i.e., Sizzle r
Grill Bun and Toaster Cleaner, a Kay Chemical r product.) from
6” (152 mm) away.
(Use a cleaner that will not damage aluminum.)
Spray one ounce of cleaner over each upper cook surface and two ounces on the lower cook surface. Let the cleaner soak for 3 -- 5 minutes.
Note:
One ounce of cleaner equals approximately thirty squirts.
Step 11
Starting from the top of the upper cook surface and the rear of the lower cook surface, rinse both surfaces with a mist of water from a spray bottle.
CAUTION: Use care not to spray water or cleaner/degreaser on any part of the grill, other than the cook surfaces. Improper procedures will cause permanent electrical and mechanical damage to internal parts.
Operating Procedures
26
Models QS12 & QS24
IMPORTANT: Do not use a jet of water to clean or rinse the grill.
Step 12
Use the rubber wiper squeegee to remove excess liquid from the upper and lower surfaces.
IMPORTANT! Do not scrape the upper surface with metal utensils. It is aluminum and will scratch very easily.
Step 13
Repeat Steps 10 and 11 if necessary, but apply cleaner only to soiled areas.
Step 14
Remove any small carbon spots with the rubber squeegee.
Step 15
Using a damp cloth, wipe down all exterior stainless steel of the upper cook surface (especially behind the rear of the upper cook surface, next to arm assembly).
Note:
Grills should be removed from cooking alcoves in order to clean the rear section of the upper cook surface.
Step 16
Clean lower grill by pouring warm water carefully on the surface while brushing with sturdy brush.
CAUTION: Wear rubber gloves to avoid hot steam.
Step 17
Continue to add water and brush the surface until the grill is cool enough to squeegee dry.
Step 18
Wipe the cook surface(s) twice with a clean, damp towel.
Step 19
Wipe all areas of the grill with a clean, damp towel.
Step 20
Wipe all exterior stainless steel panels around the entire grill.
CAUTION:
S
Never
use cold water or ice to cool the upper cook surface or lower grill plate.
S
Never
use grill screens on the upper cook surface or lower grill plate.
S
Never
use any other abrasives or cleaners other than approved food service cleaners and degreasers.
S
Never
spray excessive amounts of water on the grill.
S
Never
pour or spray liquid of any type on the top of the upper cook surface.
Step 21
Place release material sheet(s) on the warm lower grill plate and thoroughly wipe down both sides with a clean, damp grill cloth.
CAUTION:
S
Never
attempt to clean release material sheets on a cold surface.
S
Never
use a hot hose for cleaning release material, or soak release material sheets in liquid.
S
Never
fold, crease or touch release material sheets with sharp objects.
S
Never
allow the grill scraper or abrasive cleaning materials to come in contact with release material sheets.
Step 22
Apply a light coat of shortening to the entire
lower
grill plate.
Models QS12 & QS24
27
Operating Procedures
Weekly Cleaning Procedures
Step 1
Loosen, but do not remove the four locating pins that attach both sets of Gap Slide Retainers. One set is located at the front and one set is located at the rear of the upper platen.
Step 2
Lift the upper platen to the
raised
position. Remove the four locating pins on both ends of the platen.
Step 3
Remove both sets of the Gap Slide Retainers and Gap
Slides. Take them to the sink for washing, rinsing and sanitizing. Wipe dry with a clean, sanitized towel.
Step 4
Re-install the Gap Slide Retainers and the Gap Slides in their original locations.
Note:
The front Gap Slide set will be marked with an
( F ) to designate the front location. The rear set will not be marked.
090401
Operating Procedures
28
Models QS12 & QS24
Section 7 Troubleshooting Guide
PROBLEM
1. Grill will not heat.
2. One heat zone will not heat.
(Indicator light is
not on
, display flashing “TOO COOL”.)
PROBABLE CAUSE
a. Power cord is not connected.
b. Circuit breaker is tripped.
c. Power switch is in the OFF position.
d. Power switch is faulty.
e. Faulty relay or relay board.
a. Control is not set correctly.
b. Faulty relay or relay board c. Unit displays a fault.
REMEDY
a. Check power connection.
b. Reset the circuit breaker.
c. Place the power switch in the
ON position.
d. Contact a service technician.
e. Contact a service technician a. Check temperature setting.
3. One heat zone will not heat.
(Indicator light
is on
, display flashing “TOO COOL”.) d. Faulty thermocouple.
a. Heater is faulty.
b. Contact a service technician.
c. Clear the fault. If action is ineffective, contact a service technician.
d. Contact a service technician.
a. Contact a service technician.
b. Thermocouple is faulty.
c. Thermo overload is faulty.
d. Relay or relay board is faulty.
e. Unit displays a fault.
b. Contact a service technician.
c. Contact a service technician.
d. Contact a service technician.
e. Clear the fault. If action is ineffective, contact a service technician.
a. Contact a service technician.
4. One heat zone is overheating.
(Display is flashing “TOO
HOT”.) a. Thermocouple is faulty.
5. Upper cook surface will not stay in the raised position.
b. Relay or relay board is faulty.
c. Unit displays a fault.
b. Contact a service technician c. Clear the fault. If action is ineffective, contact a service technician.
a. Defective gas filled cylinder(s).
a. Contact a service technician.
Models QS12 & QS24
29
Troubleshooting Guide
PROBLEM
6. Product is under-cooked, overcooked, or cooking unevenly.
7. Control is displaying fault.
8. Grease drips from under the grease drawer.
9. The grease drawer will not close.
PROBABLE CAUSE
a. Release material sheet is worn.
REMEDY
a. Replace the release material sheet.
b. Incorrect cooking time.
c. Incorrect temperature setting.
d. Incorrect gap setting.
b. Adjust cook time accordingly.
c. Adjust temperature setting.
d. Adjust gap.
e. Heat zone not heating.
f. Upper cook surface has carbon build-up.
a. Grease tray is full.
e. Contact service technician.
f. Closing procedures must be followed to remove carbon build-up.
g. Incorrect temperature calibration.
g. Calibrate the grill accordingly.
h. Cook surfaces are not parallel.
h. Call a service technician to level the grill or refer to leveling procedure in front of manual.
i. Incorrect item selected.
a. Refer to “fault screens”, page 17.
i. Select proper item.
a. Clear the fault. If action is ineffective, contact service technician.
a. Empty the grease tray.
a. Product has built up in back of grease partition.
a. Refer to “Cleaning the Grease
Tray Partition” instructions.
Troubleshooting Guide
30
Models QS12 & QS24
Section 8
Parts
Class 103 Parts
The warranty for new equipment is one year, with a replacement parts warranty of three months.
Class 000 Parts
Wear items -- no warranty.
Class 212 Parts
The warranty for new equipment parts is two years, with a replacement parts warranty of 12 months. This includes the microprocessor control, relays, and the upper cook surface (aluminum casting and shroud).
Warranty Explanation
Labor
The Taylor warranty is valid only if the required service work is performed by an authorized Taylor technician.
For more details, see the warranty/checkout card.
Contact your local Taylor Distributor regarding
Extended Service Contract options.
Models QS12 & QS24
31
Warranty Explanation
Section 9 Parts List
+ Available Separately
Parts List
32
Models QS12 & QS24
+ Available Separately
Models QS12 & QS24
33
Parts List
+ Available Separately
Parts List
34
Models QS12 & QS24
+ Available Separately
Models QS12 & QS24
35
Parts List
+ Available Separately
Parts List
36
Models QS12 & QS24
+ Available Separately
Models QS12 & QS24
37
Parts List
+ Available Separately
Parts List
38
Models QS12 & QS24
QS12/24
074063--22
QS12/24
074063--23
QS12/24
074063--75
Rev. 4/01
QS24
078807--23
QS24
079691--77
J710000 -- J9050000
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