HP LaserJet Firmware Readme
HP LaserJet Firmware Readme
Product Name(s): HP Color LaserJet CM6040mfp series
Model Number(s): Q3938A Q3939A
This document contains information for the firmware revision number 20080816 52.021.7
FIXES AND ENHANCEMENTS PROVIDED WITH THIS FIRMWARE REVISION
You may see improvements for the problems mentioned below by updating your MFP's firmware with revision 52.021.7
FIRMWARE DATECODE: 20080816 52.021.7
ENHANCEMENT:
Base:
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Now supporting color mode for FIH interface
Support added for HP High-Performance Secure Hard Disk (Encrypted Hard Disk accessory)
The ability to control the order in which stored Print and Copy Jobs are retrieved has been
added to the device. In addition the ability to retrieve all jobs stored with a PIN and or without a
PIN has been added back to the user interface. To control the order in which the jobs are
retrieved access the following menu found under the ADMINISTRATION ICON
ADMINISTRATION>MANAGEMENT>STORED JOB MANAGEMENT>Stored Job List Order
Embedded Digital Sending:
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Send to FTP can now be configured to add a timestamp to the destination file name
Users can now set the name of the Send to Email attachment
Send to FTP can now be configured to disable the access verification (send FTP test file) of the
destination directory for every job
Timeout for send to FTP jobs increased to better handle network latency
FIXES:
Base MFP:
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Some Korean characters combinations appear as if they are being combined with other
characters on the HP Easy Select Control panel.
When coping, stapling preview is misleading for Letter-R jobs.
Some Katakana input shows Hiragana characters for a palatalized or labio-velarized syllable.
The default keyboard for user and password authentication login is full-width when set to
Japanese.
The Digital Sending log file saved in the Log menu of the EWS Digital Sending page may
contain erroneous characters when set to Japanese localization.
A Prompt is missing that tells the user to hold the hard keys to select a candidate. This is seen
when using Chinese IME for selecting a candidate when using the hard key button associated
to the candidate.
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When the HP Easy Select Control panel is set to the Greek language you will see incorrect
characters for Edge to Edge found under the Copy Icon
orientation unexpectedly changes from PORTRAIT to LANDSCAPE choosing TOP EDGE
staple option, staples SIDE
device will not staple TOP EDGE (Short Edge) when rotated ORIGINAL size is selected and
correctly output.
device incorrectly changes orientation and won't staple LEFT EDGE (Long Edge) with rotated
ORIGINAL size
LTR-R, LGL and OTHER original sizes incorrectly disabled if TOP EDGE staple selected after
LTR-R original
valid staple option incorrectly set to NONE without notice when ORIGINAL paper size is
changed
ALL original paper sizes but LTR, LTR-R, A4, and A4-R are incorrectly DISABLED with TOP
EDGE staple set
Multiple page ESNF jobs fail when the HP Easy Select Control panel language is set to Korean
or Simplified Chinese
A Japanese full-width SPACE character in fax header for the company name shows an
erroneous character on a received fax.
Japanese search is not available for searching Fax Speed Dial.
The list presented for the selectable keyboard defaults to the beginning of the list instead the
selected layout.
Japanese characters may show up as garbled text when placed in the file path string for the
Print feature found under the Print menu / Information tab of the Embedded Web Server
The label of "Name" for the Address Book Detail dialog is not consistent with the string of the
entry label.
The help page for the Save To Folder menu of EWS Digital Sending page displays garbled
when user opens with a localized Japanese version of an internet browser.
The Date and Time is displayed incorrectly on the HP Easy Select Control panel when the
language is set to Korean
Stroke has been removed from the sequence of input methods for Traditional Chinese using
the soft touch keyboard
Conversion list includes candidates of unexpected prediction when Simplified Chinese IME is
the default.
Conversion list includes candidates of unexpected prediction when Traditional Chinese IME is
the default.
Korean input keyboard doesn't show all the characters when the SHIFT key is on.
Japanese IME doesn't move cursor to the first part of the string if the rest of the string includes
only katakana characters.
Korean input method doesn't construct a word with mixture of consonants and vowels. It
doesn't manage the final consonant, called patch'im, for example
Can not print multiple copies of stored jobs when selecting "All Files"
Toner status alert may contain erroneous characters in Japanese localization
Incorrect Japanese localization on Stored Jobs screen
The explanations provided for Slovak on-line control panel information was extremely
abbreviated
When using the Globe icon to change languages, response may be slow in Asian languages.
After the initial selection of a language, it is now cached.
EWS may hang if the domain values are not set first in WJA
Embedded Digital Sending:
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Deleting and reconfiguring a Kerberos default realm may require a disk initialization when only
one realm is configured on the MFP
Kerberos authentication can now be properly configured using the latest version of Web
Jetadmin 10.X
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Under rare circumstances a user may not be able to initiate a send to FTP job if one is already
in progress
Scanning a Black/White TIFF job with G4 compression from a ChaiDSE application generates
an 8-bit greyscale image instead of 1-bit Black/White
Analog Fax:
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NoAnswer or ModemFail(0) can be caused by incoming ring just before dialing another fax
number
Fax Time Stamp does not show the final retry time. It only showed the first try time.
It may take 45-90 minutes to receive a one page fax, and may result with an error.
The last digit of the incoming fax number Is missing on the fax activity log when the received
fax is from a non-hp fax device.
A 49.4C01 error may occur after a firmware upgrade is performed on a device that is used
primarily for faxing and/or has been in service for a long period of time.
Occasional ModemFail, CommunicationError and PageFail error codes in the error report
Firmware upgrade may fail to upgrade to the correct modem (fax) FW version.
Faxing while the device is printing often causes modem error or error during printing
Some Japanese Full-width texts on the Fax Header are covered by black in the bottom half
area.
Embedded Jetdirect:
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A 49.FF03 error may occur when performing a digital send job using Kerberos authentication
Current firmware revisions included in this firmware bundle (Version 52.021.7)
DEVICE FIRMWARE REVISION
LJ CM6040mfp Series Printers
(Datecode: 20080816 52.021.7
Stapler Stacker/Mailbox (Q6998A)
[MT01.35]
Multifunction Finisher (Q6999A)
[MT01.35]
Embedded JetDirect
V.36.37
Copy Processor Board
05.010.0
Scanner Control Board
KAU003 3.7
Analog Fax Accessory (Q3701A)
2.36k
DC Controller
10.087
FIXES AND ENHANCEMENTS PROVIDED WITH PREVIOUS FIRMWARE
REVISIONS:
NOTE: ALL IMPROVEMENTS WITH PREVIOUS REVISIONS OF FIRMWARE ARE
INCLUDED WITHIN THE MOST CURRENT REVISIONS
You may see improvements for the problems mentioned below by updating your MFP's firmware with revision 52.012.0
FIRMWARE DATECODE: 20080405 52.012.0
ENHANCEMENT:
Base:
 With the release of this firmware roll HP has added IME (input Method Editor) functionality for the
following languages: Japanese, Traditional Chinese, Simplified Chinese and Korean.
Functionality added includes:
 Use of the input keyboard on the control panel
 Language specific input keyboard
 10-key keypad support using an overlay
 Enter and converting of text
 Use of the Address Book
 Adding entries in the Address Book
 Searching for entries in the fax Address Book
 Auto-complete of an e-mail address
Visit www.hp.com for the Asian Addendum Manual to learn more about this feature or contact
you local in country Hewlett Packard support provider.
 The user can now choose an alternative keyboard layout when using the keyboard that is
presented with any feature that use one. The icon that allows this selection can be enabled from
the following HP Easy Select Control Panel Menu: Administration>Device Behavior>Keyboard
Layout Button
 Ability to view Stored Jobs from Web pages with the beginning of the URL path as opposed to the
web page file name.
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Embedded Digital Sending:
 Embedded Send to Network Folder can now be configured to send to a user's home directory
 Embedded Send to Network Folder has added support for Distributed File System (DFS) folder
destinations
Analogue Fax:
 Add WJA support for Reverse Fax Number Lookup
FIXES:
Base MFP:
 You may see some of the default copy options not persisting after a reboot.
 Possible scanner hang when cancelling an ADF job, then restarting a new one.
 Disk initialization does not properly clear authentication assignments
 Event log status message is incorrectly being displayed on UI after 30.01.XX scan failures.
"Common Access Card authentication added. NOTE: Version 1.21 of the CAC Authentication
Agent is required."
 Kerberos authentication fails when public credentials are used and Simple is configured as the
LDAP server bind method
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You may see a 49.4CF0 when printing certain types of PDF files.
Back Slash/ Arrow Key is missing in keyboard layout for Czech, Danish and Finnish.
In the Embedded Web Server the USE DEFAULTS button may not be functional for Custom DST.
When selecting the Edge-to-Edge featuring while copying B5 media size you will receive a black
page.
"Warming Up" improperly localized in Russian
You may see a 49.234A when performing a Media Sensor Calibration through the Service menu.
You may see a slow down in print speed when not stapling is a stapling device is present.
You may see a 49.4C02 error when posting status messages from Chai SOE concurrently.
You may see a 49.00FF error when printing a large number of print job right out of sleep mode.
Language support has been added for the following languages: Romanian, Croation, Slovenian,
Slovak and Greek
A 57.09 error will be shown on the Control Panel and a different error of 57.03 will be logged in the
Event Log.
Non-English virtual keyboard layouts are inaccessible
If the Create Stored Copy Job feature is removed w/EWS Stored Print jobs cannot be deleted or
retrieved
SMTP server can't be configured by hostname from WJA
Kerberos Authentication can now be configured to support multiple domains
Address Book Search is now available in Japanese
The user can now choose an alternative keyboard layout when using the keyboard that is
presented with any feature that use one. The icon that allows this selection can be enabled from
the following HP Easy Select Control Panel Menu: Administration>Device Behavior>Keyboard
Layout Button
Missing characters of language menu items in Japanese mode.
In Japanese some of the non Japanese characters are not rendered correctly
Romaji keyboard with MFP language other than CJK
Service Errors on paper type selection when inside a Chai App
EWS Localization in Autosend is not Consistent for the Word "Test" in Portuguese
Embedded Digital Sending:
 The Try Again Email Setup Prompt string is incorrect in 14 languages.
 Character limit for custom email message subject has been increased for Embedded Send to Email
 Specifying a filename disables the create directory based on username feature in embedded send
to network folder
 Initial setup of send to home directory causes erroneous "Access Denied" notification in HP Digital
Send Software
 MFPs could generate truncated Send to FTP output
 When configured to send to home folder in HP Digital Sending Software, the folder destination
would not retain after changing the filename
 Embedded Send to Network Folder could fail with a 49 error when sending a PDF file to a folder
with a long folder name
 MFPs could pass credentials multiple times when performing send to network folder
 Users options are not loaded properly when login and return to home menu and going to email
options again.
Analog Fax:
 Speed Dial number missing from printed Speed Dial list
 Fax printing schedule does not handle 12:00 AM/PM correctly.
 Fax does not fall back to v.17 correctly, resulting in increased fax failures.
 Retry after fax error increased from 15 seconds to 60 seconds
 Fax T30 reports may never delete from hard disk
 Internal Fax revision number missing from EWS Configuration page
 Fax Call Report may fail to print when Thumbnail option is set to 'Yes'.
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Thumbnail missing on call report for first PC Fax sent
Fax report headers may overlap
Number of pages added to fax notification (printed and/or email)
The characters + - ( ) [ ] * are not available in the Fax address book fax number field
Stapler Stacker/Mailbox
HP Booklet Maker/Finisher (CC516A) Firmware Revision: MT01.35
-- No Update
HP 3-Bin Stapler/Stacker (CC517A) Firmware Revision: MT01.35
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After removing paper from the output bins, the printer will continue to indicate Bin Full.
You may see a slow down in print speed when not stapling is a stapling device is present.
Current firmware revisions included in this firmware bundle (Version 52.012.0)
DEVICE FIRMWARE REVISION
LJ CM6040mfp Series Printers
(Datecode: 20080405 52.012.0
Stapler Stacker/Mailbox (Q6998A)
[MT01.35]
Multifunction Finisher (Q6999A)
[MT01.35]
Embedded JetDirect
V.36.35
Copy Processor Board
05.010.0
Scanner Control Board
KAU003 3.7
Analog Fax Accessory (Q3701A)
2.36i
DC Controller
10.087
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