Connect 4G
A WILSON ELECTRONICS, LLC COMPANY
Connect 4G
Cellular Signal Booster
User Manual
NEED HELP?
support.weboost.com
866.294.1660
______
Index
Package Contents
1
STEP 1:
Preparation
2
STEP 2:
Find The dBm Reading On Your Phone
3
STEP 3:
Measure Signal Strength For Inside Antenna
4
STEP 4:
Measure Signal Strength For Outside Antenna
5
STEP 5:
Temporarily Mount The Outside Antenna
6
STEP 6:
Connect The System
7
STEP 7:
Compare Results
8
STEP 8:
Permanently Mount The Outside Antenna
9
STEP 9:
Permanently Mount The Inside Antenna
11
STEP 10:
Route & Secure The Cable
12
Test System: Lights
13
Specifications
15
Safety Guidelines
16
Warranty
18
________
Package
Contents
Connect 4G
Inside
Antenna
Window
Entry Cable
2x Pole Mount
Bracket
Outside
Antenna
2x Coax
Cables
Power
Supply
Wall Mount
Bracket
This device may be operated ONLY in a fixed location for in-building
use. The signal booster unit is designed for use in an indoor,
temperature controlled environment (< 100 degrees Fahrenheit)
CONNECT 4G
CELL PHONE SIGNAL BOOSTER
1
______
Step 1: Preparation
You Will Need (tools not included)
Make sure the following materials are prepared and ready for your installation.
3 to 4 hours
2 people (a person to help with antenna calibration)
Ladder
Phillips-head screwdriver
10mm open-end wrench or adjustable wrench
Drill (if routing cable through wall)

Mounting Option A : 1-2” diameter pole (#901117) or an
existing pole
Recommended: Power Strip
NOTE: These instructions will walk you through a “soft” install process to find the
optimal locations for the inside and outside antennas, then through the process of the
permanent installation.
2
CELL PHONE SIGNAL BOOSTER CONNECT 4G
______
Step 2: Find The dBm
Reading On Your Phone
iPhone®
Dial *3001#12345#* then press Call.
Hold down power button until you see “Slide to Power Off ”
then release the power button.
Hold the Home button until your main screen appears.
If you want to check 3G/1x but your iPhone is picking up 4G/
LTE signal, go to Settings>Cellular>Cellular Data Options>Enable LTE>Select Off
Android™
Settings > About Phone > Status or Network > Signal Strength
or Network Type and Strength (exact options/wording
depends on phone model).
iPhone is aregistered trademark of Apple Inc. Android is a trademark of Google Inc.
All Other Phones & Alternate Methods
•
https://www.weboost.com/test-mode-instructions/
All Phones:
•
Keep track of the network (3G or 4G) phone is connected to.
•
Any signal readings you take are valid for that phone’s carrier. To get readings
from other carriers, you’ll need phones from each carrier.
•
When system is set-up, you can easily revert back to the “bar display” by
restarting your phone.
NEED HELP?
CONNECT 4G
support.weboost.com
CELL PHONE SIGNAL BOOSTER
866.294.1660
3
______
Step 3: Measure Signal
Strength For Inside
Antenna Placement
Turn off your cell phone’s
WiFi to ensure you
are checking the cellular connection. The dBm
reading will be refreshed every 30-60 seconds.
Want faster results? Once you have a reading,
turn on
airplane mode. Wait 15 seconds.
Turn off airplane mode. The signal strength
reading is refreshed.
Walk around your home/office taking signal
strength readings until you find the area that has
the weakest reception, or number farthest away
from zero. For example -100 is a weaker signal
than -80.
Weakest Signal Number:___________
Weakest Signal Location: ___________
Place your Inside Antenna in this poor signal area
on the floor and against the wall where you will
mount it. For best results, keep the inside antenna
more than 18 inches away from the booster.
Having an accurate measurement of signal strength in decibels (dBm) is crucial
when installing your system. Decibels accurately measure the signal strength you
are receiving. Test both 3G and 4G signal for best results by turning the LTE off in
the carrier settings of your device.
SIGNAL STRENGTH
EXCELLENT
GOOD
FAIR
POOR
DEAD ZONE
3G/1x
(typically voice)
-70dBm
-71 to -85dBm
-86 to -100dBm
-101 to -109dBm
-110dBm
4G/LTE
(typically data)
-90dBm
-91 to -105dBm
-106 to -110dBm
-111 to -119dBm
-120dBm
4
CELL PHONE SIGNAL BOOSTER CONNECT 4G
______
Step 4: Measure Signal
Strength For Outside
Antenna Placement
This is the most critical step of the installation
process because it will determine the overall
performance of the booster system. Using the
same method as Step 3, find the place with the
strongest signal (number closest to zero) on the
outside of your home.
The further apart the Inside Antenna is located
from the Outside Antenna, the better. To
determine the best location for your Outside
Antenna, note the dBm reading in a variety of
locations.
Note: The Outside Antenna must be at least
20 feet vertical or 50 feet horizontal from the
Inside Antenna for best performance. Make sure
the Inside Antenna and outside Antennas are
facing away from each other.
CONNECT 4G
CELL PHONE SIGNAL BOOSTER
5
______
Step 5: Temporarily Mount
The Outside Antenna
A
B
Use one of the two options to mount the
outside antenna on the side of the house with
the strongest signal.
A
Option (Best)
B
Option (Good)
Note: The Outside Antenna must be at least
20 feet vertical or 50 feet horizontal from the
Inside Antenna for best performance. Make sure
the Inside Antenna and outside Antennas are
facing away from each other.
6
CELL PHONE SIGNAL BOOSTER CONNECT 4G
______
Step 6: Connect The System
1
Outside
Antenna
Connect the supplied Coax Cable to end of
booster labeled Outside Antenna.
If you choose to bring the cable in through
a window, you can use the flat Window
Entry Cable to connect the two 15 feet cable
sections. You can use this option during set-up
and/or permanently if you don’t want to drill
holes through your wall.
Window Entry Cable
2
Connect the supplied Coax Cable to end of
booster labeled Inside Antenna.
Inside
Antenna
3
Power up the Booster.
To protect Booster from power surges, connect
to a power strip.
CONNECT 4G
CELL PHONE SIGNAL BOOSTER
7
______
Step 7: Compare Results
Using the field test mode described in step 3, measure the new signal
strength and write it down here ___________.
Compare this number with the original reading you took in the same part of the house.
If the number is higher (closer to zero) than the original reading without booster, your
booster is working. If it is not, look at the lights on the booster and the section at the
end of this manual “Test System: Lights”.
Did you know a signal increase in just
3dB is 2 times the power and signal amplification!
Signal Strength
EXCELLENT
CELL
TOWER
Signal Strength
FAIR
Signal Strength
POOR
Signal Strength
DEAD ZONE
Distance from Cell Tower
3G/1x
-70dBm
-75dBm
-90dBm
-105dBm
-110dBm
4G/LTE
-90dBm
-100dBm
-108dBm
-115dBm
-120dBm
DECIBEL GAIN
8
Signal Strength
GOOD
POWER INCREASE
3dB
2 times the power and signal amplification
6dB
4 times the power and signal amplification
10dB
10 times the power and signal amplification
12dB
16 times the power and signal amplification
20dB
100 times the power and signal amplification
CELL PHONE SIGNAL BOOSTER CONNECT 4G
______
Step 8: Permanently Mount
The Outside Antenna
Option A : Outside Roof/Pole Mount (Best Option)
Mount, or use an existing pipe in an optimal signal location. Watch out for power lines.
Outside Antenna
(pole mount)
Drip Holes need to
face down
50
20
fee
fee
th
or
tv
izo
er
nta
tic
al
l fo
or
rb
es
tp
er
for
ma
nc
e
Inside Antenna
Connect 4G
Mounting on existing roof exhaust pipe would be
a good time-saver option.
Drip Holes
need to face down
CONNECT 4G
CELL PHONE SIGNAL BOOSTER
9
______
(STEP 8 cont.)
Option B : Mounting on side of roof (Good Option)
Outside Antenna
(flush mount)
20 feet vertical or
50 feet horizantal for best perfor
mance
Inside Antenna
Connect 4G
Window
Entry Cable
Drip Holes
need to face down
10
If needed, cable clips can be
purchased at most hardware stores
CELL PHONE SIGNAL BOOSTER CONNECT 4G
______
Step 9: Permanently Mount
The Inside Antenna
Position bracket on wall and use a pencil to mark the holes. Drill holes using 3/16 inch
bit. Use anchors, washers and screws to attach Wall Bracket.
Slip Inside Antenna onto the Wall Mount Bracket to secure.
slide into
mount
anchor &
screw
anchor &
screw
Wall Mount
& hardware
drywall
CONNECT 4G
CELL PHONE SIGNAL BOOSTER
11
______
Step 10: Route & Secure
The Cable
Secure cable on outside home/office. Some homes have eaves you can tuck the cable
between the soffit and the exterior wall. If needed, cable clips can be purchased at
most hardware stores.
most eaves you can tuck the cable
between the soffit and the exterior wall
cable running to
Outside Antenna
If needed, cable clips can be
purchased at most hardware stores
12
CELL PHONE SIGNAL BOOSTER CONNECT 4G
______
Test System: Lights
Band 4
Band 2
Band 5
Band 12/13/17
Each light corresponds to a frequency band.
!
IMPORTANT: To get an accurate reading of the lights, unplug and re-plug
the power supply from the Booster.
No Lights
Booster does not have power. Un-plug and securely re-plug in power supply.
Fix Any Red Light Problems (red indicates oscillation)
• If you are happy with coverage, red lights don’t have to be resolved.
• Solid Red = Band has shut off
• Blinking Green/Red = Band has reduced gain
1 Verify Outside Antenna faces away from the
Inside Antenna. Un-plug and re-plug in power
supply.
2 Verify the Inside Antenna is at least 18” from the
Booster and pointed away from the Booster. Unplug and re-plug in power supply.
skinny side
facing Cell Tower
3 Tighten all cable connections. You may want to
undo and redo the connection completely. Unplug and re-plug in power supply.
4 BEST: Increase the distance (horizontally or
vertically) between the Outside and Inside
antenna. Add cable if needed. Un-plug and replug in power supply.
CONNECT 4G
CELL PHONE SIGNAL BOOSTER
13
______
(TEST SYSTEM: LIGHTS cont.)
Fix Any Orange Light Problems (orange indicates a cell
tower is close by)
If you are happy with coverage, orange lights don’t have to be resolved
• Solid Orange = Band has shut off
• Blinking Green/Orange = Band has reduced gain.
1 If the light is solid orange, the Outside Antenna must be adjusted (see below). Wait
10 seconds between adjustments for the lights to reset.
• For Roof/Pole Mount Option = Rotate the Outside Antenna away from the
strongest cellular signal in small increments (45°) until the light turns green. Unplug and re-plug power supply.
• For All Other Mount Options = Change mount location. For example, if the
Outside Antenna is a window mount, move the Outside Antenna to a wall
outside the building to see if the lights turn green. Un-plug and re-plug power
supply.
2 If the light is blinking green/orange, re-locate the Outside Antenna. Un-plug and
re-plug power supply.
All Green Lights? = Band is set up optimally. Verify you
have good coverage.
If you have green lights, but poor coverage:
•
Rotate the Outside Antenna in small increments (roof/pole mount only). Un-plug
and re-plug power supply.
•
Move the Outside Antenna to a different location. Un-plug and re-plug power
supply.
•
Change the method of mounting the Outside Antenna. Un-plug and re-plug power
supply.
14
CELL PHONE SIGNAL BOOSTER CONNECT 4G
______
Specifications
Connect 4G™
Model Number
460020
FCC ID
PWO460020
IC
4726A-460020
Connectors
F-Female
Antenna Impedance
75 Ohms
Frequency
698-716 MHz, 746-787 MHz, 824-894 MHz, 1850-1995 MHz, 1710-1755/2110-2155 MHz
Passband Gain (nominal)
20 dB Bandwidth (MHz)
Typical
Maximum
Power output for single cell
phone (Uplink) dBm
Power output for single cell
phone (Downlink) dBm
700 MHz
Band17
58.7
700 MHz
Band13
58.6
800 MHz
Band 5
59.5
1700/2100 MHz
Band 4
63.7
1900 MHz
Band 25/2
63.7
700 MHz
Band17
700 MHz
Band13
800 MHz
Band 5
1700/2100 MHz
Band 4
1900 MHz
Band 25/2
31.8
35.4
32.1
35.6
37.9
39.0
79.9
83.0
81.9
85.1
700 MHz
Band17
700 MHz
Band13
800 MHz
Band 5
1700 MHz
Band 4
1900 MHz
Band 25/2
23.94
24.19
23.49
24.55
23.61
700 MHz Band17
Band17
700 MHz Band13
Band13
800 MHz
Band 5
2100 MHz
Band 4
1900 MHz
Band 25/2
11.64
11.92
12.1
11.9
9.5
Power output for multiple
received channels (Uplink) dBm
Maximum Power
700 MHz Band17
Band17
700 MHz Band13
Band13
800 MHz
Band 5
1700 MHz
Band 4
1900 MHz
Band 25/2
2
20.7
19.9
23.4
21.2
19.1
3
17.1
16.3
19.9
17.7
15.5
4
14.6
13.8
17.4
15.2
13.0
5
12.7
11.9
15.4
13.3
11.1
6
11.1
10.3
13.9
11.7
9.5
No. Tones
Power output for multiple
received channels
(Downlinklink) dBm
Maximum Power
700 MHz
Band17
700 MHz
Band13
800 MHz
Band 5
2100 MHz
Band 4
1900 MHz
Band 25/2
2
12.7
13.3
11.8
11.9
12.6
3
9.2
9.8
8.2
8.4
9.1
4
6.7
7.3
5.7
5.9
6.6
5
4.8
5.4
3.8
4.0
4.7
6
3.2
3.8
2.2
2.4
3.1
No. Tones
Noise Figure
Isolation
Power Requirements
5 dB nominal
> 110 dB
AC / DC 5V, 2.5A, w/2.5x5.5mm Jack
The term “IC” before the radio certification number only signifies that Industry Canada technical specifications were met.
Each Signal Booster is individually tested and factory set to ensure FCC compliance. The Signal Booster cannot be adjusted without
factory reprogramming or disabling the hardware. The Signal Booster will amplify, but not alter incoming and outgoing signals in order
to increase coverage of authorized frequency bands only. If the Signal Booster is not in use for five minutes, it will reduce gain until
a signal is detected. If a detected signal is too high in a frequency band, or if the Signal Booster detects an oscillation, the Signal
Booser will automatically reduce the gain on that specific band.
The Manufacturer’s rated output power of this equipment is for single carrier operation. For situations when multiple carrier
signals are present, the rating would have to be reduced by 3.5 dB, especially where the output signal is re-radiated and can
cause interference to adjacent band users. This power reduction is to be by means of input power or gain reduction and not by an
attenuator at the output of the device.
CONNECT 4G
CELL PHONE SIGNAL BOOSTER
15
______
Safety Guidelines
Warnings
To uphold compliance with network protection standards, all active cellular devices
must maintain at least six feet of separation distance from Inside Panel and Dome
antennas and at least four feet of separation distance from desktop Antenna.
Use only the power supply provided in this package. Use of a non-weBoost product
may damage your equipment.
The Signal Booster unit is designed for use in an indoor, temperature-controlled
environment (less than 100 degrees Fahrenheit). It is not intended for use in attics or
similar locations subject to temperatures in excess of that range.
RF Safety Warning: Any antenna used with this device must be located at least 8
inches from all persons.
This is a CONSUMER device.
BEFORE USE, you MUST REGISTER THIS DEVICE with your wireless provider and have
your provider’s consent. Most wireless providers consent to the use of signal boosters.
Some providers may not consent to the use of this device on their network. If you are
unsure, contact your provider.
You MUST operate this device with approved antennas and cables as specified by the
manufacturer. Antennas MUST be installed at least 20 cm (8 inches) from any person.
You MUST cease operating this device immediately if requested by the FCC or a
licensed wireless service provider.
WARNING. E911 location information may not be provided or may be inaccurate for calls
served by using this device.
This device may be operated ONLY in a fixed location for in-building use.
This device complies with Part 15 of FCC rules. Operation is subject to two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Changes or modifications not expressly approved by weBoost could void the authority to operate this equipment.
FOR MORE INFORMATION ON REGISTERING YOUR SIGNAL BOOSTER WITH YOUR
WIRELESS PROVIDER, PLEASE SEE BELOW:
Sprint: http://www.sprint.com/legal/fcc_boosters.html
T-Mobile/MetroPCS: https://support.t-mobile.com/docs/DOC-9827
Verizon Wireless: http://www.verizonwireless.com/wcms/consumer/register-signal-booster.html
AT&T: https://securec45.securewebsession.com/attsignalbooster.com/
U.S. Cellular: http://www.uscellular.com/uscellular/support/fcc-booster-registration.jsp
16
CELL PHONE SIGNAL BOOSTER CONNECT 4G
______
Antenna Kit Options
The following accessories are certified by the FCC to be used with the Connect 4G Booster.
INSIDE ANTENNA EXPANSION KITS
50 OHM OUTSIDE ANTENNA KITS
Kit 309900-50N
2- Wall Panel antennas
1- 50 ohm 3-Way Splitter
Kit 309905-50N
3 - Wall Panel Antennas
3- 2-Way 50 Ohm Splitters
Kit 309902-75F
2 - Wall Panel Antennas
1-3-Way 75Ohm Splitter
Kit 309903-75F
3 - Wall Panel Antennas
3- 2-Way 75Ohm Splitters
Kit 309904-75F
1 - Wall Panel Antenna
1- 2-Way 75 Ohm Splitter
Kit 301213
Desktop Antenna w/ 5’ RG174
Kit 314453-5825
50 Ohm Pole Mount Panel Antenna
25’ RG58 Cable
Kit 314411-5825
50 Ohm Wide Band Directional
25’ RG58 Cable
Kit 301111-5850
Yagi Directional Antenna
50’ RG58 Cable
Kit 311129 – 5840
800 MHz Yagi Directional
40’ RG58 Cable
Kit 311203-5820
Omni-Directional Antenna
20’ RG58 Cable
Kit 311124-5830
1900 MHz Yagi Antenna
30’ RG58 Cable
Kit 314411-40075
50 Ohm Wide Band Directional
75’ LMR400 Cable
Kit 311203-40020
Omni-Directional Antenna
20’ LMR400 Cable
Kit 301111-400170
Yagi Directional w/ N-Female
170’ LMR400
Kit 311124 – 400100
1900 MHz Yagi Directional
100’ LMR400 Cable
Kit 311129-400100
800 MHz Yagi Antenna
100’ LMR400 Cable
Kit 314453-40075
50 Ohm Pole Mount Panel Antenna
75’ LMR400 Cable
Kit 304422-40020
50 Ohm 4G Omni Antenna
20’ Wilson400 cable
Kit 304422-5810
50 Ohm 4G Omni Antenna
10’ RG58 cable
*May need separate adapter
Kit 304422-1120
50 Ohm 4G Omni Antenna
20’ RG11 cable
*May need separate adapter
Mini-Mag
301126 w/ 12.5 RG174 cable- SMA
INSIDE ANTENNAS
Kit 301121-40010
50 Ohm Dome Antenna
10’ LMR400
Kit 301151-0610
75 Ohm Dome Antenna
10’ RG6 Cable
Kit 311155-0630
75 Ohm Wall Mount Panel Antenna
30’ RG6 Cable
Kit 311135-5820
50 Ohm Wall Mount Panel Antenna
20’ RG58 Cable
Kit 311135-40060
50 Ohm Wall Mount Panel Antenna
60’ LMR400 Cable
Kit 301151-1110
75 Ohm Dome Antenna
10’ RG11 cable
Kit 311155-1150
75 Ohm Wall Mount Panel Antenna
50’ RG11 Cable
Kit 311155-40060
75 Ohm Wall Mount Panel Antenna
60’ LMR400 Cable
Kit 304412-40010
50 Ohm 4G Dome Antenna
10’ Wilson400 Cable
Kit 304412-5810
50 Ohm 4G Dome Antenna
10’ RG58 cable
Kit 304419-1110
75 Ohm 4G Dome Antenna
10’ RG 11 cable
Kit 304419-17410
75 Ohm 4G Dome Antenna
10’ RG174 cable
*May need separate adapter
Kit 304419-0610
75 Ohm 4G Dome Antenna
10’ RG6 cable
CONNECT 4G
75 OHM OUTSIDE ANTENNA KITS
Kit 301111 – 0675
Yagi Directional Antenna
75’ RG6 Cable
N-Male to F-Female adapter
Kit 311201-0620
Omni Directional w/ F-Female
20’ RG6 Cable
CELL PHONE SIGNAL BOOSTER
Kit 311129-0660
800 MHz Yagi Directional
60’ RG6 Cable
N-Male to F-Female adapter
Kit 311124-0650
1900 MHz Yagi Directional
50’ RG6 Cable
N-Male to F-Female adapter
Kit 314473 -0640
75 Ohm Pole Mount Panel Antenna
RG6 Cable
Kit 314475 – 0630
75 Ohm Wide Band Directional
30’ RG6 Cable
Kit 311141 - 0620
75 Ohm Grey Brick Antenna
20’ RG6 Cable
Kit 301111 – 11140
Yagi Directional Antenna
140’ RG11 Cable
N-Male to F-Female adapter
Kit 311201-1120
Omni Directional w/ F-Female
20’ RG11 Cable
Kit 311129-11110
800 MHz Yagi Directional
110’ RG11 Cable
N-Male to F-Female adapter
Kit 311124-1180
1900 MHz Yagi Directional
80’ RG11 Cable
N-Male to F-Female adapter
Kit 314473 -1175
75 Ohm Pole Mount Panel Antenna
75’ RG11 Cable
Kit 314475 – 1175
75 Ohm Wide Band Directional
75’ RG11 Cable
Kit 311141 - 1120
75 Ohm Grey Brick Antenna
20’ RG11 Cable
Kit 304421-1120
75 Ohm 4G Omni Antenna
20’ RG 11 cable
Kit 304421-17410
75 Ohm 4G Omni Antenna
10’ RG174 cable
*May need separate adapter
Kit 304421-0610
75 Ohm 4G Omni Antenna
10’ RG6 cable
Kit 304421-5810
75 Ohm 4G Omni Antenna
10’ RG58 cable
*May need separate adapter
17
______
Warranty
2 YEAR WARRANTY
weBoost Signal Boosters are warranted for two (2) years against defects in
workmanship and/or materials. Warranty cases may be resolved by returning
the product directly to the reseller with a dated proof of purchase.
Signal Boosters may also be returned directly to the manufacturer at the
consumer’s expense, with a dated proof of purchase and a Returned Material
Authorization (RMA) number supplied by weBoost. weBoost shall, at its option,
either repair or replace the product.
This warranty does not apply to any Signal Boosters determined by weBoost
to have been subjected to misuse, abuse, neglect, or mishandling that alters
or damages physical or electronic properties.
Replacement products may include refurbished weBoost products that have
been recertified to conform with product specifications.
RMA numbers may be obtained by contacting Customer Support
DISCLAIMER: The information provided by weBoost is believed to be complete and
accurate. However, no responsibility is assumed by weBoost for any business or
personal losses arising from its use, or for any infringements of patents or other rights
of third parties that may result from its use.
3301 East Deseret Drive, St. George, UT
T. 866.294.1660
www.weboost.com | support.weboost.com
Copyright © 2016 weBoost. All rights reserved.
weBoost products covered by U.S. patent(s) and pending application(s)
For patents go to: weboost.com/us/patents
NOT AFFILIATED WITH WILSON ANTENNA
111202_Rev10_02.13.17
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