Crosley CUD4000 User's Manual

Crosley CUD4000 User's Manual
Use & Care Guide
For questions about features, operation/performance,
parts, accessories or service call: 1-800-253-1301
or visit our website at
Table of Contents.........................................2
Model CUD4000
DISHWASHER SAFETY ................................................... 3
Before Using Your Dishwasher......................................... 4
PARTS AND FEATURES.................................................. 5
START-UP GUIDE............................................................... 6
Using Your New Dishwasher ............................................ 6
Stopping Your Dishwasher ............................................... 6
DISHWASHER LOADING .................................................. 6
Loading Suggestions ........................................................ 6
Loading the Top Rack....................................................... 7
Loading the Bottom Rack................................................. 7
Loading the Silverware Basket ......................................... 8
DISHWASHER USE............................................................ 8
Detergent Dispenser ......................................................... 8
Rinse Aid Dispenser.......................................................... 9
Dishwasher Efficiency Tips ............................................. 10
Cycle Selection Chart ..................................................... 10
Canceling a Cycle ........................................................... 11
Changing a Cycle or Setting ........................................... 11
Adding Items During a Cycle .......................................... 11
Option Selections............................................................ 11
Drying System................................................................. 11
Overfill Protection Float................................................... 11
WASHING SPECIAL ITEMS ............................................. 12
DISHWASHER CARE........................................................ 12
Cleaning Your Dishwasher.............................................. 12
Cleaning the Filter Screen............................................... 13
Drain Air Gap................................................................... 13
Storing Your Dishwasher ................................................ 13
TROUBLESHOOTING....................................................... 13
ASSISTANCE OR SERVICE ............................................. 15
WARRANTY....................................................................... 16
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all
safety messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word “DANGER” or
“WARNING.” These words mean:
You can be killed or seriously injured if you don't
immediately follow instructions.
You can be killed or seriously injured if you don't
follow instructions.
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you
what can happen if the instructions are not followed.
Before Using Your Dishwasher
Tip Over Hazard
Do not use dishwasher until completely installed.
Do not push down on open door.
Doing so can result in serious injury or cuts.
Electrical Shock Hazard
Electrically ground dishwasher.
Connect ground wire to green ground connector
in terminal box.
Do not use an extension cord.
Failure to follow these instructions can result in
death, fire, or electrical shock.
Install where dishwasher is protected from the elements.
Protect against freezing to avoid possible rupture of fill valve.
Such ruptures are not covered by the warranty. See “Storing
Your Dishwasher” in the “Dishwasher Care” section for winter
storage information.
Install and level dishwasher on a floor that will hold the
weight, and in an area suitable for its size and use.
Remove all shipping plugs from hoses and connectors (such
as the cap on the drain outlet) before installing. See
Installation Instructions for complete information.
Silverware basket
1. Top rack
5. Heating element
2. Water inlet opening [in the tub wall]
6. Vent
3. Bottom rack
7. Spray tower and protector
11. Overfill protection float
4. Rack bumper
8. Model and serial number label
Detergent dispensers
Rinse aid dispenser
Spray arm
Control Panel
Use No Heat Dry
Before using your dishwasher, remove all packaging materials.
Read this entire Use and Care Guide. You will find important
safety information and useful operating tips.
Using Your New Dishwasher
1. Scrape large food soil and hard items (toothpicks or bones)
from dishes.
2. Properly load the dishwasher. (See “Loading Your
Dishwasher.”) Make sure nothing prevents the spray arm(s)
from spinning freely.
Stopping Your Dishwasher
You can stop your dishwasher anytime during a cycle.
1. Open the door slightly.
2. Wait for the spraying action to stop. Then open the door all
the way, if needed.
3. Close the door to continue the cycle.
1. Turn the Cycle Control knob slowly clockwise until you hear
water draining. Let the dishwasher drain completely.
2. Open the door.
3. Turn the Cycle Control knob to OFF.
Loading Suggestions
3. Add detergent and check the rinse aid dispenser. Add rinse
aid if needed. (See “Using Your Dishwasher.”)
4. Push door firmly closed. The door latches automatically. Run
hot water at the sink nearest your dishwasher until the water
is hot. (See “Dishwasher Efficiency Tips.”) Turn off water.
Remove leftover food, bones, toothpicks and other hard
items from the dishes. It is not necessary to rinse the dishes
before putting them in the dishwasher.
NOTE: If hard items such as fruit seeds, nuts, and egg shells
enter the wash system, you might hear chopping, grinding,
crunching, or buzzing sounds. These sounds are normal. Do
not let metallic items (such as pot handle screws) get into the
wash system. Damage can occur.
Load dishes so soiled surfaces face the spray (down or
inward). It is important for the water spray to reach all soiled
Load dishes so they are not stacked or overlapping if
possible. For best drying, water must be able to drain from all
Make sure pot lids and handles, pizza pans, cookie sheets,
etc., do not interfere with the spray arm rotation.
Run a rinse cycle to keep dishes moist if you do not plan to
wash them soon. Foods like eggs, rice, pasta, spinach, and
cooked cereals may be hard to remove if they are left to dry
over a period of time.
Quiet operating tips
To avoid thumping/clattering noises during operation:
■ Make sure lightweight load items are secured in the racks.
Make sure pot lids and handles, pizza pans, cookie sheets,
etc., do not touch interior walls or interfere with the rotation of
the spray arm.
Load dishes so they do not touch one another.
5. Select the desired cycle. (See “Using Your Dishwasher.”)
NOTE: For built-in models, keep sink drain plugs closed during
dishwasher operation to prevent noise transfer through drains.
6. Select the desired option. (See "Option Selections.")
Loading the Top Rack
The top rack is designed for cups, glasses, and smaller items.
(See recommended loading patterns shown.)
NOTE: The features on your dishwasher rack may vary from the
drawings shown.
Loading the Bottom Rack
The bottom rack is designed for plates, pans, casseroles, and
utensils. Items with cooked-on or dried-on food should be loaded
with soiled surfaces facing inward to the spray. (See
recommended loading patterns shown.)
NOTE: The features on your dishwasher rack may vary from the
drawings shown.
Do not cover spray tower. See arrow.
Cup and glass load
Mixed load
Mixed load
Place items so open ends face down for cleaning and
Load glasses and cups in top rack only. The bottom rack is
not designed for glasses and cups. Damage can occur.
Place cups and glasses in the rows between tines. Placing
them over the tines can lead to breakage and water spots.
To avoid chipping, do not let stemware touch other items.
China, crystal, and other delicate items must not touch each
other during dishwasher operation. Damage can occur.
Wedge lightweight items against one another or overlap them
with heavier dishes.
Load plastic items securely in the top rack only. Wash only
plastic items marked “dishwasher safe.”
Small bowls, pans, and other utensils can be placed in the
top rack.
Load bowls in the center section for best stability.
Do not load glasses, cups, or plastic items in the bottom
rack. Load small items in the bottom rack only if they are
secured in place.
Load plates, soup bowls, etc., between tines and facing
inward to the spray.
Overlap the edges of plates for large loads.
Load soup, cereal, and serving bowls in the rack in a variety
of ways depending upon their size and shape. Load bowls
securely between the rows of tines. Do not nest bowls
because the spray will not reach all surfaces.
Utensil load
Load cookie sheets, cake pans, and other large items at the
sides and back. Loading such items in front can keep the
water spray from reaching the detergent dispenser and
silverware basket.
Secure heavily soiled cookware face down in the rack.
Make sure pot handles and other items do not stop rotation
of the spray arm(s). The spray arm(s) must move freely.
Do not load items between the bottom rack and the side of
the dishwasher tub. You can block the water inlet opening.
NOTE: If you have removed the bottom rack for unloading or
cleaning, replace it with the bumpers in front.
Loading the Silverware Basket
Load the silverware basket while it is in the bottom rack or take
the basket out for loading on a counter or table.
NOTE: Unload or remove the basket before unloading the racks
to avoid spilling water droplets on the silverware.
Detergent Dispenser
The detergent dispenser has 2 sections. The Pre-Wash section
empties detergent into the dishwasher when you close the door.
3. 4.
1. Cover
2. Main wash section
3. Cover latch
4. Pre-wash section
Mix items in each section of the basket with some pointing up
and some down to avoid nesting. Spray cannot reach nested
The Main Wash section automatically empties detergent into the
dishwasher during the main wash. (See the “Cycle Selection
■ Use automatic dishwashing detergent only. Other detergents
can produce excessive suds that can overflow out of the
dishwasher and reduce washing performance.
Add detergent just before starting a cycle.
Store tightly closed detergent in a cool, dry place. Fresh
automatic dishwasher detergent results in better cleaning.
NOTE: Do not use detergent with a rinse cycle.
IMPORTANT: Always load sharp items (knives, skewers, forks,
etc.) pointing down.
■ Do not load silver or silver-plated silverware with stainless
steel. These metals can be damaged by contact with each
other during washing.
Some foods (such as salt, vinegar, milk products, fruit juices,
etc.) can pit or corrode silverware. Run a rinse cycle if you do
not have a full load to wash immediately.
Filling the dispenser
1. If the dispenser cover is closed, open the cover by pushing
the Cover latch.
2. Fill the Main Wash section with detergent. See “How Much
Detergent to Use.”
3. Close the Main Wash dispenser cover. Fill the Pre-Wash
section if needed.
It is normal for the cover to open partially when dispensing
NOTE: Use both sections for cycles with 2 washes. Use only the
covered section for cycles with 1 wash. See the “Cycle Selection
Chart” for more details.
How much detergent to use
The amount of detergent to use depends on the hardness of
your water and the type of detergent. If you use too little,
dishes won’t be clean. If you use too much in soft water,
glassware will etch.
Water hardness can change over a period of time. Find out
your water’s hardness by asking your local water department,
water softener company, or county extension agent.
Different brands of dishwasher detergent have different
amounts of phosphorous for softening water. If you have hard
water and use a detergent with a phosphorous content of less
than 8.7%, you might need to use more detergent, or use a
detergent with a phosphorous content higher than 8.7%.
Where to fill
Rinse Aid Dispenser
Top of 3rd step (3 tbs or 45 g)
Top of 2nd step (2 tbs or 30 g)
Rinse aids prevent water from forming droplets that can dry as
spots or streaks. They also improve drying by allowing water to
drain off of the dishes during the final rinse by releasing a small
amount of the rinse aid into the rinse water. Your dishwasher is
designed to use a liquid rinse aid. Do not use a solid or bar-type.
Checking the dispenser
Check the center of the Fill Indicator cap. Clear means it needs
Top of 1st step (1 tb or 15 g)
Water Hardness
Amount of Detergent
Soft to Medium
Hard Water
0 to 6 grains per
For normally soiled loads
■ Fill the Main Wash section to the
top of the 2nd step (2 tbs or 30 g)
Fill the Pre-Wash section to the
top of the 2nd step (2 tbs or 30 g)
if needed
NOTE: Add only 1 tb or 15 g of
detergent to both sections if dishes
are pre-rinsed or the water is very
soft (0 to 2 grains per gallon).
For heavily soiled loads
■ Fill the Main Wash section to the
top of the 3rd step (3 tbs or 45 g)
Medium to Hard
7 to 12 grains per
Or you can remove the Fill Indicator cap. If an “E” is visible, the
dispenser is empty.
Filling the dispenser
The rinse aid dispenser holds 6 oz (175 mL) of rinse aid. Under
normal conditions, this will last for about three months. You do
not have to wait until the dispenser is empty to refill it. Try to keep
it full, but be careful not to overfill it.
1. Make sure the dishwasher door is completely open.
2. Remove the Fill Indicator cap.
3. Add rinse aid. Fill to the smallest opening in the lower part of
the dispenser. Overfilling can cause the rinse aid to leak out,
and could cause oversudsing.
Fill the Pre-Wash section to the
top of the 2nd step (2 tbs or 30 g)
For normally soiled and
heavily soiled loads
■ Fill the Main Wash section to the
top of the 3rd step (3 tbs or 45 g)
Fill the Pre-Wash section to the
top of the 2nd step (2 tbs or 30 g)
if needed
4. Clean up any spilled rinse aid with a damp cloth.
5. Replace the Fill Indicator cap. Close tightly.
NOTE: Fill amounts shown are for standard powdered detergent.
Amounts may vary if you use liquid or concentrated powdered
detergent. Follow instructions on the package when using liquid
dishwasher detergent or concentrated powdered detergent.
Dishwasher Efficiency Tips
Hot water dissolves and activates the dishwashing detergent.
Hot water also dissolves grease on dishes and helps glasses dry
spot-free. For best dishwashing results, water must be at least
120°F (49°C) as it enters the dishwasher. Loads may not wash as
well if the water temperature is too low.
To check water temperature
1. Run hot water at the faucet closest to your dishwasher for at
least 1 minute.
2. Place a candy or meat thermometer in a glass measuring
Cycle Selection Chart
Select the wash cycle. If the door is latched, you will hear the
cycles start and stop as the Cycle Control knob passes each
cycle mark. This is normal and does not hurt the dishwasher. If
you prefer, you can set the Cycle Control knob with the door
NOTE: Use the No Heat Dry option with the Rinse Only cycle.
A “●” shows what steps are in each cycle.
Water usage is shown in U.S. gallons/liters.
Cycle time includes dry time.
Use this cycle for hard-toclean, heavily-soiled pots,
pans, casseroles, and
regular tableware.
3. Check the temperature on the thermometer as the water is
running into the cup.
4. If the water temperature at the faucet is below 120°F (49°C),
have a qualified person raise the water heater’s thermostat
■ To save water and energy, do not rinse dishes before putting
them into the dishwasher.
Use a low energy, quick, or short cycle whenever possible.
These cycles use less hot water and energy than the Normal
Use a delay feature (on some models) to run your dishwasher
during off-peak hours. Local utilities recommend avoiding
heavy usage of energy at certain times of day.
During the summer, run your dishwasher at night. This
reduces daytime heat buildup in the kitchen.
Use an air dry, or an energy-saving dry option whenever
possible. Allow longer drying times (overnight) when using
these options. Use a rinse aid to improve drying.
Use cycles or options that add extra heat to the wash or rinse
portion of the cycle only when needed.
Run your dishwasher with full loads. Run a rinse cycle after
meals until the dishwasher is full.
Use this cycle for loads
with normal amounts of
food soil. (The energyusage label is based on
this cycle.)
Use both
Use this cycle for prerinsed or lightly soiled
Use both
Use this cycle for rinsing
dishes, glasses, and
silverware that will not be
washed right away.
Option Selections
Do not use
with this
You can change an option anytime before the selected option
begins. For example, you can press an unheated drying option
any time before drying begins.
Heated Dry
Select this option to dry dishes with heated air. For best drying
results, use a liquid rinse aid and heated drying.
Canceling a Cycle
You can cancel a cycle at any time.
1. Turn the Cycle Control knob slowly clockwise until you hear
water draining. Let the dishwasher drain completely.
2. Open the door.
3. Turn the Cycle Control knob to OFF.
Changing a Cycle or Setting
If your dishwasher has more than one wash cycle, you can
change a cycle anytime during a cycle.
1. Lift the door latch to stop the cycle.
2. Turn the Cycle Control knob clockwise.
3. Check the detergent dispensers. They must be filled properly
for the new cycle.
NOTE: Turning the Cycle Control knob can cause the covered
Detergent Dispenser section to open and release the
detergent. Check the covered section if the cycle uses
detergent in both sections.
4. Close the door firmly until it latches. The dishwasher starts a
new cycle.
Adding Items During a Cycle
You can add an item anytime before the main wash starts, or the
Cycle Control knob reaches Light Wash.
1. Lift up the door latch to stop the cycle. Wait for the spraying
action to stop before opening the door.
2. Open the door and add the item.
3. Close the door, but do not latch it. Wait 30 seconds for the air
in the dishwasher to warm up. This reduces the amount of
moisture escaping from the vent when restarting a cycle.
4. Close the door firmly until it latches. The dishwasher resumes
the cycle.
NOTE: Heated Dry is an option with all cycles except Rinse &
No Heat Dry
Select this energy-saving option to dry without heat. No Heat
drying is useful when loads contain plastic dinnerware that may
be sensitive to high temperatures.
The dishes take longer to dry and some spotting can occur. For
best drying, use a liquid rinse aid. Some items (such as plastics)
may need towel drying.
■ Operate your dishwasher only when you are at home.
If your home is equipped with a water softener, do not start
the dishwasher during the regeneration of the softener.
Drying System
During drying, you can see steam escaping through the vent at
the upper left corner of the door. This is normal as the heat dries
your dishes.
IMPORTANT: The vapor is hot. Do not touch the vent
during drying.
Overfill Protection Float
The overfill protection float (in the front right corner of the
dishwasher tub) keeps the dishwasher from overfilling. It must be
in place for the dishwasher to operate.
Check under the float for objects that may keep the protector
from moving up or down.
Dishwasher Safe?/Comments
Stainless Steel
Run a rinse cycle if not washing
immediately. Prolonged contact with food
containing salt, vinegar, milk products, or
fruit juice can damage finish.
Sterling Silver or
Silver Plate
Run a rinse cycle if not washing
immediately. Prolonged contact with food
containing salt, acid, or sulfide (eggs,
mayonnaise, and seafood) can damage
Can rust.
Wooden Ware
Wash by hand. Always check
manufacturer’s instructions before
washing. Untreated wood can warp,
crack, or lose its finish.
If you have doubts about washing a particular item, check with
the manufacturer to see if it is dishwasher safe.
Dishwasher Safe?/Comments
High water temperature and detergents
can affect finish of anodized aluminum.
Do not wash throwaway aluminum pans
in the dishwasher. These might shift
during washing and transfer black marks
to dishes and other items.
Bottles and Cans
Wash bottles and cans by hand. Labels
attached with glue can loosen and clog
the spray arms or pump and reduce
washing performance.
Cast Iron
Seasoning will be removed and iron will
Always check manufacturer’s
recommendations before washing.
Antique, hand-painted, or over-the-glaze
patterns may fade. Gold leaf can discolor
or fade.
Check manufacturer’s recommendations
before washing. Some types of leaded
crystal can etch with repeated washing.
Gold-colored flatware will discolor.
Milk glass yellows with repeated
dishwasher washing.
Handles of some knives are attached to
the blade with adhesives which can
loosen if washed in the dishwasher.
Pewter, Brass,
High water temperatures and detergent
can discolor or pit the finish.
Cannot withstand high water
temperatures and detergents.
Always check manufacturer’s
recommendations before washing.
Plastics vary in their capacity to withstand
high temperatures and detergents. Load
plastics in top rack only.
Cleaning Your Dishwasher
Cleaning the exterior
In most cases, regular use of a soft, damp cloth or sponge and a
mild detergent is all that is necessary to keep the outside of your
dishwasher looking nice and clean.
Cleaning the interior
Hard water minerals can cause a white film to build up on the
inside surfaces, especially just beneath the door area.
Do not clean the dishwasher interior until it has cooled. Wear
rubber gloves. Do not use any type of cleanser other than
dishwasher detergent because it may cause foaming or sudsing.
To clean interior
Make a paste with powdered dishwasher detergent on a damp
sponge and clean.
Use liquid automatic dishwasher detergent and clean with a
damp sponge.
See the vinegar rinse procedure in “Spotting and filming on
dishes” in “Troubleshooting.”
NOTE: Run a Normal cycle with detergent after cleaning the
Cleaning the Filter Screen
The filter system requires periodic cleaning as needed.
To clean screen
1. Unload the bottom rack. Slide the rack forward or remove the
rack to reach the filter screen.
2. Remove collected particles from the screen with your fingers
or a paper towel.
First try the solutions suggested here and possibly avoid
the cost of a service call...
Dishwasher is not operating properly
Dishwasher does not run or stops during a cycle
Is the door closed tightly and latched?
Is the right cycle selected? Refer to the “Cycle Selection
Is there power to the dishwasher? Has a household fuse
blown or circuit breaker tripped?
Has the motor stopped due to an overload? The motor
automatically resets itself within a few minutes. If it does not
restart, call for service.
3. Replace the bottom rack with the rack bumpers facing the
NOTE: Do not clean the dishwasher interior until it has cooled.
Is the water shut-off valve (if installed) turned on?
Drain Air Gap
Check the drain air gap anytime your dishwasher isn’t
draining well.
Some state or local plumbing codes require the addition of a
drain air gap between a built-in dishwasher and the home drain
system. If a drain is clogged, the drain air gap protects your
dishwasher from water backing up into it.
Dishwasher will not fill
Is the overfill protection float able to move up and down
freely? Press down to release.
Water remains in the dishwasher
Is the cycle complete?
Detergent remains in the covered section of the
Is the cycle complete?
Is the detergent lump-free? Replace detergent if necessary.
Is the bottom rack installed properly with the bumpers in the
front? Refer to the “Parts and Features” section. Reinstall the
rack if necessary.
White residue on the front of the access panel
Was too much detergent used? Refer to the “Detergent
Dispenser” section.
The drain air gap is usually located on top of the sink or
countertop near the dishwasher. To order a drain air gap contact
your local dealer, or in the U.S.A., call the Customer Interaction
Center at 1-800-253-1301 and ask for Part Number 300096.
NOTE: The drain air gap is an external plumbing device that is
not part of your dishwasher. The warranty provided with your
dishwasher does not cover service costs directly associated with
the cleaning or repair of the external drain air gap.
To clean the drain air gap
Clean the drain air gap periodically to ensure proper drainage of
your dishwasher. Follow the cleaning instructions provided by the
manufacturer. With most types, you lift off the chrome cover.
Unscrew the plastic cap. Then check for any soil buildup. Clean if
Is the brand of detergent making excess foam? Try a different
brand to reduce foaming and eliminate buildup.
Odor in the dishwasher
Are dishes washed only every 2 or 3 days? Run a rinse cycle
once or twice a day until you have a full load.
Does the dishwasher have a new plastic smell? Run a vinegar
rinse as described in “Spotting and filming on dishes” later in
this Troubleshooting guide.
Condensation on the kitchen counter (built-in models)
Is the dishwasher aligned with the counter top? Moisture
from the vent in the dishwasher console can form on the
counter. Refer to the Installation Instructions for more
Storing Your Dishwasher
Storing for the summer
Protect your dishwasher during the summer months by turning
off the water supply and power supply to the dishwasher.
Winterizing your dishwasher
Protect your dishwasher and home against water damage due to
freezing water lines. If your dishwasher is left in a seasonal
dwelling or could be exposed to near freezing temperatures, have
your dishwasher winterized by authorized service personnel.
NOTE: To remove spots and film from dishes, try a white
vinegar rinse. This procedure is intended for occasional use
only. Vinegar is an acid and using it too often could damage
your dishwasher.
Dishes are not completely clean
Food soil left on the dishes
Is the dishwasher loaded correctly? Refer to the “Dishwasher
Loading” section.
Is the water temperature too low? If needed, turn home water
heater up to ensure water entering dishwasher is at least
120°F (49°C). Refer to the “Dishwasher Efficiency Tips”
Did you use the correct amount of fresh detergent? Use
recommended dishwasher detergents only. Refer to the
“Detergent Dispenser” section. Never use less than 1 tb (15 g)
per load. Detergent must be fresh to be effective. Store
detergent in a cool, dry area. Heavy soil and/or hard water
generally require extra detergent.
Sometimes there is a water/chemical reaction with certain
types of glassware. This is usually caused by some
combination of soft or softened water, alkaline washing
solutions, insufficient rinsing, overloading the dishwasher,
and the heat of drying. It might not be possible to prevent the
problem, except by hand washing.
Is detergent caked in dispenser? Use fresh detergent only. Do
not allow detergent to sit for several hours in a wet dispenser.
Clean dispenser when caked detergent is present.
To slow this process use a minimum amount of detergent but
not less than 1 tb (15 g) per load. Use a liquid rinse aid and
underload the dishwasher to allow thorough rinsing. Silica
film and etching are permanent and cannot be removed. Do
not use heated drying.
Is the pump or spray arm clogged by labels from bottles and
cans? Remove labels before washing bottles and cans or
wash by hand.
Is the home water pressure high enough for proper
dishwasher filling? Home water pressure should be 20 to 120
psi (138 to 828 kPa) for proper dishwasher fill. A booster
pump on the water supply can be added if pressure is too
Are high suds slowing the wash arm? Never use soap or
laundry detergents. Use recommended dishwasher
detergents only.
Is the home water pressure high enough for proper
dishwasher filling? Home water pressure should be 20 to 120
psi (138 to 828 kPa) for proper dishwasher fill. A booster
pump on the water supply can be added if pressure is too
Orange stains on plastic dishes or dishwasher interior
Are large amounts of tomato-based foods on dishes placed
in the dishwasher? Stains can gradually fade over time.
Regular use of heated drying will slow fading. Stains will not
affect dishwasher performance. Regular use of a rinse cycle
and an air-dry or energy-saving dry option will reduce the
likelihood of staining.
Is the water temperature too low? If needed, turn home
water heater up to ensure water entering dishwasher is at
least 120°F (49°C). Refer to the “Dishwasher Efficiency
Tips” section.
Did you use the correct amount of effective detergent? Use
recommended dishwasher detergents only. Refer to the
“Detergent Dispenser” section. Never use less than 1 tb (15 g)
per load. Detergent must be fresh to be effective. Store
detergent in a cool, dry area. Heavy soil and/or hard water
generally require extra detergent.
Black or gray marks on dishes
Are aluminum items rubbing dishes during washing?
Disposable aluminum items can break down in the
dishwasher and cause marking. Hand wash these items.
Remove aluminum markings by using a mild abrasive cleaner.
Spotting and filming on dishes
Is your water hard or is there a high mineral content in your
water? Conditioning the final rinse water with a liquid rinse
aid helps eliminate spotting and filming. Keep the rinse aid
dispenser filled.
Brown stains on dishes and dishwasher interior
Does your water have high iron content? Rewash dishes
using 1-3 tsp (5-15 mL) of citric acid crystals added to the
covered section of the detergent dispenser. Do not use
detergent. Follow with a Normal wash cycle with detergent. If
treatment is needed more often than every other month, the
installation of an iron removal unit is recommended.
Is the bottom rack in backwards? The rack bumpers must
face the dishwasher door.
Spots and stains on dishes
White spots on cookware with non-stick finish
Has the dishwasher detergent removed cookware
seasoning? Reseason cookware after washing in the
Dishwasher door will not close
1. Wash and rinse dishes. Use an air-dry or an energysaving dry option. Remove all silverware or metal items.
2. Put 2 cups (473 mL) white vinegar in a glass or
dishwasher-safe measuring cup on the bottom rack.
3. Run the dishwasher through a complete washing cycle
using an air-dry or an energy-saving dry option. Do not
use detergent. Vinegar will mix with the wash water.
Silica film or etching (silica film is a milky, rainbowcolored deposit; etching is a cloudy film)
Dishes do not dry completely
Dishes are not dry
Did you load your dishwasher to allow proper water
drainage? Do not overload. Refer to the “Dishwasher
Loading” section. Use a liquid rinse aid to speed drying.
Are the plastics wet? Plastics often need towel drying.
Is the rinse aid dispenser empty? Refer to the “Rinse Aid
Dispenser” section.
Did you use an air-dry or energy-saving dry option? Use a
heated drying option for dryer dishes.
Dishes are damaged during a cycle
Chipping of dishes
Did you load the dishwasher properly? Load the dishes and
glasses so they are stable and do not strike together from
washing action. Minimize chipping by moving the rack in and
out slowly.
NOTE: Antiques, feather-edged crystal, and similar types of
china and glassware might be too delicate for automatic
dishwashing. Wash by hand.
Before calling for assistance or service, please check
“Troubleshooting.” It may save you the cost of a service call. If
you still need help, follow the instructions below.
When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will
help us to better respond to your request.
If you need replacement parts
If you need to order replacement parts, we recommend that you
only use Factory Specified Parts. These parts will fit right and
work right because they are made with the same precision used
to build every new CROSLEY® appliance. To locate replacement
parts in your area, call our Customer Interaction Center telephone
number or your nearest designated service center.
For assistance or service
Call the Customer Interaction Center at 1-800-253-1301.
Our consultants provide assistance with:
■ Features and specifications on our full line of appliances
Installation information
Use and maintenance procedures
Accessory and repair parts sales
Specialized customer assistance (Spanish speaking, hearing
impaired, limited vision, etc.)
Referrals to local dealers, repair parts distributors, and
service companies
Whirlpool designated service technicians are trained to fulfill the
product warranty and provide after-warranty service, anywhere in
the United States.
To locate the Whirlpool designated service company in your area,
you can also look in your telephone directory Yellow Pages.
For further assistance
If you need further assistance, you can write to us with any
questions or concerns at:
Crosley Distribution Center
c/o Correspondence Dept.
675 North Main Street
Winston-Salem, NC 27102-2111
Please include a daytime phone number in your correspondence.
For one year from the date of installation, when this dishwasher is operated and maintained according to instructions attached to or
furnished with the product, Whirlpool Corporation will pay for Factory Specified Parts and repair labor to correct defects in materials or
workmanship. Service must be provided by a Whirlpool designated service company.
For five years from the date of installation, Whirlpool Corporation will pay for Factory Specified Parts and repair labor for the tub or inner
door if either develops a water leak resulting from defective materials or workmanship. Service must be provided by a Whirlpool
designated service company.
Whirlpool Corporation will not pay for:
1. Service calls to correct the installation of your dishwasher, to instruct you how to use your dishwasher, to replace house fuses or
correct house wiring or plumbing.
2. Repairs when your dishwasher is used in other than normal, single-family household use. Normal home use includes semicommercial establishments, such as in-home day care centers, bed and breakfast inns, and home-based extended care facilities.
Check local ordinances to ensure use of this unit is appropriate.
3. Damage resulting from accident, alteration, misuse, abuse, fire, floods, acts of God, improper installation, or installation not in
accordance with local electrical and plumbing codes, or the use of products not approved by Whirlpool Corporation.
4. Any labor costs during the limited warranty.
5. Replacement parts or repair labor costs for units operated outside the United States.
6. Pickup and delivery. This product is designed to be repaired in the home.
7. Repairs to parts or systems resulting from unauthorized modifications made to the appliance.
Some states do not allow the exclusion or limitation of incidental
or consequential damages, so this exclusion or limitation may not
apply to you. This warranty gives you specific legal rights, and
you may also have other rights which may vary from state to
Outside the 50 United States, this warranty does not apply.
Contact your authorized Crosley dealer to determine if
another warranty applies.
If you need service, first see “Troubleshooting.” Additional help
can be found by checking “Assistance or Service,” or by calling
our Customer Interaction Center at 1-800-253-1301, from
anywhere in the U.S.A., or write: Crosley Distribution Center,
c/o Correspondence Dept., 675 N. Main St., Winston-Salem, NC
Keep this book and your sales slip together for future
reference. You must provide proof of purchase or installation
date for in-warranty service.
Dealer name____________________________________________________
Write down the following information about your dishwasher to
better help you obtain assistance or service if you ever need it.
You will need to know your complete model number and serial
number. You can find this information on the model and serial
number label/plate, located on your appliance as shown in “Parts
and Features.”
Phone number __________________________________________________
Address ________________________________________________________
Model number __________________________________________________
Serial number __________________________________________________
Purchase date __________________________________________________
© 2000. All rights reserved.
® Registered Trademark of Crosley
Printed in U.S.A.
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