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Dell 2650 User's Manual
Dell™ PowerEdge™ 2650 Systems Service Manual
System Overview
Basic Troubleshooting
Indicators, Codes, and Messages
Removing and Replacing Parts
Jumpers and Connectors
Using the System Setup Program
Notes, Notices, and Cautions
NOTE: A NOTE indicates important information that helps you make better use of your computer.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.
Information in this document is subject to change without notice.
© 2002 Dell Computer Corporation. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Computer Corporation is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, PowerEdge, and Dell OpenManage are trademarks of Dell Computer Corporation; Intel is a registered trademark and Xeon is a
trademark of Intel Corporation; Microsoft, MS-DOS, Windows NT, and Windows are registered trademarks of Microsoft Corporation.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Computer Corporation
disclaims any proprietary interest in trademarks and trade names other than its own.
Initial release: 24 Apr 2002
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Basic Troubleshooting
Dell™ PowerEdge™ 2650 Systems Service Manual
Initial User Contact
External Visual Inspection
Observing the Boot Routine
Internal Visual Inspection
Running the System Diagnostics
Obtaining Technical Assistance
The basic troubleshooting procedures can help you diagnose a system problem. These procedures can often reveal the source of a problem or indicate the
correct starting point for servicing the system. See your Installation and Troubleshooting Guide for more detailed instructions for troubleshooting your system.
A brief explanation of how to load and start the system diagnostics can be found in "Running the System Diagnostics."
Perform the following procedures in the order presented.
Initial User Contact
When you first contact a user who has a problem, ask the user to describe the problem and the conditions under which it occurs. After the user describes the
problem, perform the following steps:
1.
2.
Ask the user to back up any data on the hard drive if the system's condition permits. See the documentation provided with the operating system or
applications software for information about backing up data.
Ask the user to try to duplicate the problem by repeating the operations he or she was performing at the time the problem occurred.
Can the user duplicate the problem?
Yes. Proceed to step 3.
No. Proceed to the next section, "External Visual Inspection."
3.
Observe the user to determine if he or she is making an error, such as typing an incorrect key combination or entering a command incorrectly.
Is the problem a result of user error?
Yes. Instruct the user in the proper procedure or direct the user to the appropriate user documentation for the correct procedure.
No. Proceed to "External Visual Inspection."
External Visual Inspection
Improperly set switches and controls and loose or improperly connected cables are the most likely source of problems for the system, monitor, or other
peripherals (such as a keyboard, mouse, or other external equipment). A quick check of all the switches, controls, and cable connections can easily solve these
problems.
The external visual inspection consists of a quick inspection of the exterior of the system, the monitor, (if attached), the keyboard (if attached), any
peripherals, and cables. While performing the visual inspection, make any necessary corrections.
To perform the external visual inspection, perform the following steps:
1.
Inspect the status indicators that can signify component malfunction.
2.
Turn off the system, the monitor (if attached), and all peripherals.
3.
Verify that all power cables are properly connected to the system, the monitor and peripherals, and their power sources.
4.
Inspect connections to any attached devices including network cables, keyboard, monitor, mouse (if used), or keyboard/video/mouse (KVM) switch (if
used), as well as any devices attached to the serial port.
5.
Inspect all external monitor controls for any obvious damage or improper settings (if used). For proper settings of the video monitor controls, see the
documentation for the monitor.
6.
Inspect the keyboard (if used) to ensure that no keys are sticking. If keys are sticking, it may be necessary to replace the keyboard.
7.
Inspect the exterior of the system, including all controls and indicators, and all user- accessible data storage devices for any signs of physical damage.
Does the inspection reveal any problems?
Yes. Proceed to the appropriate procedure in "Removing and Replacing Parts."
No. Proceed to "Observing the Boot Routine."
Observing the Boot Routine
After you have performed an external visual inspection, boot the system and, while the boot routine is running, observe the system for any indications of
problems.
NOTE: Most of the steps in this procedure require observation of system functions and indications, some of which can occur simultaneously. It may be
necessary to reboot the system several times to complete all of these steps.
NOTE: You can run the system diagnostics from the utility partition by pressing <F10> during startup (this is the suggested method in most situations)
or from a set of diskettes created from the Dell OpenManage Server Assistant CD.
To observe problem indications during the boot routine, perform the following steps:
1.
If the system is off, turn on all peripherals and the system.
During the POST, the following message appears:
<F10> = Utility Mode
2.
Press <F10> to access the utility mode.
The utility partition provides a text-based interface from which you can run the partition's utilities. To select a menu option, you can either use the arrow
keys to highlight the option and press <Enter>, or type the number of the menu option. To exit the utility partition, press <Esc> from the Main Menu.
Exiting the utility from the setup mode causes the system to reboot to the standard operating-system boot partition.
3.
Check the power-supply indicators.
Is the red fault indicator lit?
Yes. Troubleshoot the system power supply (see your Installation and Troubleshooting Guide).
No. Proceed to step 4.
4.
Watch the <Num Lock>, <Caps Lock>, and <Scroll Lock> indicators on the upper-right corner of the keyboard. After all three indicators flash
momentarily, and following a long pause (approximately 30 seconds), the <Num Lock> indicator should light up and remain on (unless the Num Lock
option is set to off in the System Setup Program).
Do these indicators flash on and off within approximately 10 seconds after the boot routine starts?
Yes. Proceed to step 5.
No. Replace the keyboard with a known working keyboard. If the problem persist, troubleshoot the system power supply. If the troubleshooting
procedure indicates that the system power supply is operational, troubleshoot the memory.
5.
6.
During the boot routine, observe the system for any of the following indications:
l
Beep codes — A beep code is a series of beeps that indicates an error condition. See "System Beep Codes."
l
System error messages — These messages can indicate problems or provide status information. If a system error message appears, see "System
Messages."
l
Diskette-drive and hard drive access indicators — These indicators light up in response to data being transferred to or from the drives. If either if
these indicators fails to light up during the boot routine, troubleshoot the diskette drive or hard drive subsystem, as appropriate.
From the utility partition's main menu, select the Run System Diagnostics option from Run System Utilities and observe the monitor screen for the
Diagnostics menu.
Does the Diagnostics menu appear?
Yes. See "Running the System Diagnostics."
No. Proceed to step 7.
7.
Insert a copy of the diagnostics diskette into the diskette drive, and reboot the system.
Does the Diagnostics menu appear?
Yes. See "Running the System Diagnostics."
No. Proceed to "Internal Visual Inspection."
Internal Visual Inspection
NOTICE: Before you proceed with the internal visual inspection described in this section, ensure that the user has saved all open files and exited all
open application programs, if possible.
A simple visual inspection of a system's interior hardware can often lead to the source of a problem, such as a loose expansion card, cable connector, or
mounting screw. When you perform the visual inspection, see "Jumpers and Connectors" to locate components referenced in the inspection procedure.
CAUTION: Before you perform this procedure, read the safety instructions in your System Information document.
CAUTION: See "Protecting Against Electrostatic Discharge" in the safety instructions in your System Information document.
1.
Remove the bezel (see "Removing the Bezel").
2.
Turn off the system, including any attached peripherals, and disconnect all the power cables from electrical outlets.
3.
Remove the cover (see "Removing the Cover").
CAUTION: The microprocessor and heat-sink assembly can get extremely hot during system operations. Be sure that it has had sufficient time to
cool before touching it.
CAUTION: When handling the microprocessor and heat-sink assembly, take care to avoid sharp edges on the heat sink.
4.
Verify that the memory modules, expansion cards, and microprocessors are fully seated in their sockets or connectors.
l
To remove and reseat microprocessors, perform the steps described in "Microprocessors."
l
To remove and reseat a memory module, perform the steps described in "Memory Modules."
l
To remove and reseat an expansion card, perform the steps described in "Expansion Cards."
5.
Verify that all jumpers are set correctly (see Figure 5-2).
6.
Check all cable connectors inside the system to verify that they are firmly attached to their appropriate connectors.
7.
Replace the cover (see "Replacing the Cover").
8.
Reconnect the system and any attached peripherals to their power sources, and turn them on.
Does the problem appear to be resolved?
Yes. No further steps are necessary
No. Proceed to "Obtaining Technical Assistance."
Running the System Diagnostics
You can run system diagnostics from either the utility partition on your hard drive or from a set of diskettes that you create from the Dell OpenManage Server
Assistant CD.
To run the diagnostics from the utility partition, perform the following steps:
1.
Start the utility partition by pressing <F10> during POST.
2.
From the utility partition's main menu, select the Run System Diagnostics option from Run System Utilities.
See "Using the Dell OpenManage Server Assistant CD" in the User's Guide for additional information about the utility partition.
To run the system diagnostics from the diskettes, perform the following steps:
1.
Create a set of diagnostics diskettes using the Dell OpenManage Server Assistant CD.
See "Using the Dell OpenManage Server Assistant CD" in the User's Guide for information on creating diskettes.
2.
Boot the system from the first diagnostics diskette.
If the system fails to boot, see "Obtaining Technical Assistance."
When you start the diagnostics, a message is displayed telling you that the diagnostics is loading. The Diagnostics menu appears. The menu allows you to
run all or specific diagnostic tests or to exit system diagnostics.
NOTE: Before you read the rest of this section, start the system diagnostics so that you can see it on your monitor screen.
For a quick check of the system, select Test All Devices and then select Quick Tests. This option runs only the device tests that do not require user
interaction and that do not take a long time to run. Dell recommends that you choose this option first to increase the chance of tracing the source of the
problem quickly. To test a particular device, select Test One Device. For a complete check of the system, select Test All Devices and then select Extended
Tests.
To check a particular area of the system, choose Advanced Testing. When you select Advanced Testing, the main screen of the diagnostics appears. This
screen includes a listing of the various device groups in the system and the system's service tag.
To view data on test results, select Information and Results. Select Program Options to view the program options screen, which lets you set various test
parameters.
By selecting the Device Configuration option, you can see an overview of the devices in the system.
Selecting Exit to MS-DOS exits the diagnostics and returns you to the MS-DOS® operating system environment.
To select an option from the Diagnostics menu, highlight the option and press <Enter>, or press the key that corresponds to the highlighted letter in the
option you choose.
Obtaining Technical Assistance
If at any time you do not understand a procedure described in this guide or if your system does not perform as expected, there are a number of tools are
provided to assist you. For more information on these help tools, see "Getting Help" in your Installation and Troubleshooting Guide.
Back to Contents Page
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Indicators, Codes, and Messages
Dell™ PowerEdge™ 2650 Systems Service Manual
System-Status Indicators
Cooling Fan Indicator Codes
System Identification Indicators
LCD Status Messages
Front-Panel Indicators and Features
System Messages
Back-Panel Indicators and Features
System Beep Codes
Power Indicator Codes
Warning Messages
Hard-Drive Indicator Codes
Diagnostics Messages
NIC Indicator Codes
Alert Messages
The system indicators and features are illustrated in this section. This section also describes each type of message, and lists the possible causes and actions
you can take to resolve any problems indicated by a message.
System-Status Indicators
The system's bezel has an indictor that can represent system status when the bezel is installed (see Figure 3-1). The indicator signifies when the system is
operating properly or when the system needs attention. The back-panel indicator functions the same as the bezel indicator. The back-panel indicator
connector allows an indicator to be attached that will also function the same as the bezel indicator (see Figure 3-3).
A caution code signifies a problem with microprocessors, power supply, system or power-supply fans, system temperature, hard drives, system memory,
expansion cards, or integrated SCSI controller.
Table 3-1 lists the system's status indicator codes.
Figure 3-1. System-Status Indicators
Table 3-1. System-Status Indicator Codes Bezel Indicators Back-Panel Indicators Indicator Code
Status
Caution
Off
Off
Off
No power is available to the system, or the system is not powered on.
On
Off
Blue
The system is operating normally.
Off
Blinking Amber blinking
Blinking Off
Blue blinking
The system has detected an error and requires attention.
The system is identifying itself (see "System Identification Indicators").
System Identification Indicators
The identification buttons on the front and back panels can be used to identify a particular system within a rack. See Figure 3-2 to locate the front-panel
system identification button. See Figure 3-3 to locate the back-panel system identification button and indicator.
When either of the identification buttons is pushed, the identification indicator on the back blinks until one of the buttons is pushed again. If the bezel is
installed, the system status indicator will also blink. If an indicator is connected to the back-panel system status indicator connector, that indicator will also
blink.
Systems management software can also be used to cause the status and identification indicators to blink to identify a particular system. For more information,
see the systems management software documentation.
Front-Panel Indicators and Features
Additional indicators are located behind the bezel. The front-panel status LCD provides information using an alphanumeric character display (see "LCD Status
Messages"). See Figure 3-2 for the front-panel indicators and features.
Figure 3-2 shows the front-panel features of the system. Table 3-2 describes the front-panel features.
Figure 3-2. Front-Panel Features
Table 3-2. Front-Panel Features Component
Description
Power button
Turns system power off and on.
l
l
If you turn off the system using the power button and the system is running an ACPI-compliant operating system (such as
Microsoft® Windows® 2000), the system can perform an orderly shutdown before power is turned off.
If the system is not running an ACPI-compliant operating system, power is turned off immediately after the power button is
pressed.
The button is enabled in the System Setup program. When disabled, the button can only turn system power on. For more information,
see your User's Guide and the operating system's documentation.
Power indicator
Provides information on power status (see "Power Indicator Codes").
CD and diskette
drive indicators
Indicates read or write access to the respective drive.
hard-drive
indicators
Provide information on the status of the respective hard drive (see "Hard-Drive Indicator Codes").
NIC indicators
Indicate whether the NIC has a valid link to the network (see "NIC Indicator Codes").
Status LCD
Can signify when the system is operating correctly or when the system needs attention (see "LCD Status Messages").
System
Can be used to identify a particular system (see "System Identification Indicators").
identification button
NMI button
Can be used to troubleshoot software and device driver errors when using certain operating systems. This button is often referred to
as a "force dump switch" and can be pressed using the end of a paper clip. When the option is enabled in the System Setup program
and the button is pressed, an NMI alerts the system.
Use this button only if directed to do so by qualified support personnel or by the operating system's documentation. For more
information, see your User's Guide and the operating system's documentation.
Bezel connector
Transmits logic signals for the system-status indicator on the bezel (see "System-Status Indicators").
I/O ports and
connectors
Attach peripheral devices to the system. For more information, see "I/O Ports and Connectors" in your User's Guide.
Back-Panel Indicators and Features
Figure 3-3 shows the back-panel features of the system. Table 3-3 describes the back-panel features.
Figure 3-3. Back-Panel Features
Table 3-3. Back-Panel Features Component
Description
Power supply indicators
Provides information on power status (see "Power Indicator Codes").
NIC indicators
Provides information on NIC status (see "NIC Indicator Codes").
System status indicator connector
Connects to an indicator that can signify when the system is operating correctly or when the system needs attention
(see "System-Status Indicators").
System identification indicator
Signifies when the system is operating correctly or when the system needs attention, and can identify a particular
system (see "System Identification Indicators").
System identification button
Can be used to identify a particular system (see "System Identification Indicators").
Expansion slots
The expansion cards are installed on the system's riser board (see Figure 5-4 to identify the expansion slots).
I/O ports and connectors
Attach peripheral devices to the system. For more information, see "I/O Ports and Connectors" in your User's Guide.
Embedded remote access Ethernet
connector
Used for remote system administration. For more information, see your systems management documentation.
Power connectors and grounding
post
Connects the system's power supplies to a power source (see "Power Supplies").
Power Indicator Codes
The system has indicators on the front panel and the power supplies that signify system power status.
Power-Button Indicator Codes
The power button controls the power input to the system's power supplies. The power button indicator can provide information on power status (see Figure 32).
Table 3-4 lists the power button indicator codes.
Table 3-4. Power-Button Indicator Codes Indicator Indicator Code
On
Indicates that power is supplied to the system, and the system is operational.
Off
Indicates that no power is supplied to the system.
Blinking
Indicates that power is supplied to the system, but the system is in a standby state. For more information on standby states, see your operating
system documentation.
Power-Supply Indicator Codes
Each hot-pluggable AC or DC power supply has indicators that can provide information on power status, fault, and the presence of power (see Figure 3-4).
Table 3-5 lists the power-supply indicator codes.
Figure 3-4. Power-Supply Indicators
Table 3-5. Power-Supply Indicator Codes Indicator
Indicator Code
Power-on
Green indicates that the power supply is operational.
Fault
Red indicates a problem with the power supply (fan failure, voltage error, etc.).
Power present Green indicates that power is present at the power supply and that the system is connected to a power source.
Hard-Drive Indicator Codes
Each hard-drive carrier has two indicators: a busy indicator and a status indicator (see Figure 3-5). The indicators provide information on the status of the
respective hard drive. Table 3-6 lists the drive indicator codes.
Figure 3-5. Hard-Drive Indicators
Table 3-6 lists the drive indicator codes. Different codes display as drive events occur in the system. For example, in the event of a hard-drive failure, the "drive
failed" code appears. After the drive is selected for removal, the "preparing for removal" code appears. After the replacement drive is installed, the "preparing
for operation, drive online" code appears.
Table 3-6. Hard-Drive Indicator Codes Indicator
Indicator Code
Drive bay empty, ready for insertion or removal
Off
Drive being prepared for operation, drive online
Steady green
Drive being identified
Blinks green four times per second
Drive being prepared for removal
Blinks green twice per second at equal intervals
Drive rebuilding
Blinks green twice per second at unequal intervals
Drive failed
Blinks amber four times per second
Predicted failure for the drive
Blinks green, then amber, and then off, repeating this sequence every two seconds
NOTE: The "drive busy" indicator signifies whether the hard drive is active on the SCSI bus. This indicator is controlled by the hard drive.
NIC Indicator Codes
Each NIC on the back panel has an indicator that provides information on network activity and link status (see Figure 3-6). Table 3-7 lists the NIC indicator
codes on the back panel.
The front panel has a link indicator for each NIC (see Figure 3-2). Each indicator signifies whether the corresponding NIC is connected to a valid link partner on
the network.
Figure 3-6. NIC Indicators
Table 3-7. NIC Indicator Codes Indicator
Indicator Code
Link and activity indicators are off The NIC is not connected to the network.
Link indicator is green
The NIC is connected to a valid link partner on the network.
Activity indicator is amber blinking Network data is being sent or received.
Cooling Fan Indicator Codes
Each individual fan has a status indicator on the system board adjacent to the respective fan's connector (see Figure 3-7). To locate the fan connectors on the
system board, see Figure 5-3. Table 3-8 lists the fan indicator codes.
Figure 3-7. Cooling Fan Indicators
Table 3-8. Cooling Fan Indicator Codes Indicator
Indicator Code
Off
The fan is not required.
Green
The fan is functioning properly.
Amber blinking The fan is malfunctioning.
LCD Status Messages
The system's bezel indictor can signify when the system is operating correctly or when the system needs attention (see Figure 3-1). When the bezel indicator
signifies an error condition, remove the bezel to see further information provided by the status LCD.
The LCD can display two lines of alphanumeric characters. The display codes are presented in two color combinations:
l
White characters on a blue background — Information only; no action is required.
l
Amber characters on a black background — The system needs attention.
Table 3-9 lists the LCD status messages that can occur and the probable cause for each message. The LCD messages refer to events recorded in the SEL. For
information on the SEL and configuring system management settings, see the systems management software documentation.
Table 3-9. LCD Status Messages Line 1
Message
Line 2
Message
Causes
Corrective Actions
SYSTEM
ID
SYSTEM NAME
SYSTEM ID is a unique name, five
characters or less, defined by the user.
This message is for information only.
SYSTEM NAME is a unique name, 16
characters or less, defined by the user.
You can change the system ID and name in the System Setup program (see "Using
the System Setup Program").
The system ID and name display under
the following conditions:
l
l
E0000
OVRFLW CHECK
LOG
The system is powered on.
The power is off and active POST
errors are displayed.
LCD overflow message.
Check the SEL for details on the events.
A maximum of three error messages can
display sequentially on the LCD. The
fourth message displays as the standard
overflow message.
E0119
TEMP AMBIENT
Ambient system temperature is out of
acceptable range.
Ensure that the system cooling fans are properly installed. If the problem persists,
replace the faulty fan(s) (see "System Fans").
E0119
TEMP BP
Backplane board is out of acceptable
temperature range.
Ensure that the system cooling fans are properly installed. If the problem persists,
replace the faulty fan(s) (see "System Fans"). If the problem persists, replace the
backplane board (see "SCSI Backplane Board").
E0119
TEMP CPU n
Specified microprocessor is out of
acceptable temperature range.
Ensure that the system cooling fans are properly installed. If the problem persists,
replace the faulty fan(s) (see "System Fans"). If the problem persists, ensure that the
specified microprocessor's heat sink is properly installed. If the problem persists,
replace the faulty microprocessor (see "Microprocessors").
E0119
TEMP SYSTEM
System board is out of acceptable
temperature range.
Ensure that the system cooling fans are properly installed. If the problem persists,
replace the faulty fan(s) (see "System Fans"). If the problem persists, replace the
system board (see "System Board").
E0212
VOLT 3.3
VOLT 5
System power supply is out of acceptable
voltage range; faulty or improperly
installed power supply.
Ensure that the power supplies are properly installed. If the problem persists, replace
the faulty power supply(s) (see "Power Supplies").
E0212
E0212
VOLT 12
E0212
VOLT BATT
Faulty battery; faulty system board.
Ensure that the system battery is properly installed. If the problem persists, replace
the battery (see "System Battery"). If the problem persists, replace the system board
(see "System Board").
E0212
VOLT BP 12
Backplane board is out of acceptable
voltage range.
E0212
VOLT BP 3.3
Ensure that the power cables are securely connected to the backplane board (see
"SCSI Backplane Board"). Ensure that the power supplies are properly installed. If the
problem persists, replace the faulty power supply(s) (see "Power Supplies").
E0212
VOLT BP 5
E0212
VOLT CPU VRM
Microprocessor VRM voltage is out of
acceptable range; faulty or improperly
installed microprocessor VRM; faulty
system board.
Ensure that supported VRMs of the same type are properly installed. If the problem
persists, replace the VRMs (see Figure 4-29). If the problem persists, replace the
system board (see "System Board").
E0212
VOLT NIC
1.8V
Ensure that the power supplies are properly installed. If the problem persists, replace
the faulty power supply(s) (see "Power Supplies"). If the problem persists, replace
the system board (see "System Board").
E0212
VOLT NIC
2.5V
Integrated NIC voltage is out of
acceptable range; faulty or improperly
installed power supply; faulty system
board.
E0212
VOLT PLANAR
REG
System board is out of acceptable voltage
range; faulty or improperly installed
system board.
E0276
CPU VRM n
MISMATCH VRM
n
Specified microprocessor VRM is faulty,
unsupported, improperly installed, or
missing.
Ensure that supported VRMs of the same type are properly installed. If the problem
persists, replace the VRM (see Figure 4-29).
E0276
E0280
MISSING VRM
n
E0319
PCI OVER
CURRENT
Faulty or improperly installed expansion
card.
Ensure that the expansion cards are properly installed. If the problem persists,
replace the faulty expansion card(s) (see "Expansion Cards").
E0412
RPM FAN n
Specified cooling fan is faulty, improperly
installed, or missing.
Ensure that the system cooling fans are properly installed. If the problem persists,
replace the faulty fan(s) (see "System Fans").
E0780
MISSING CPU
n
Microprocessor is not installed in the
specified socket.
A microprocessor must be installed in socket 1, and a VRM must be installed for each
installed microprocessor. Install a microprocessor in the specified socket or remove
the VRM for the specified microprocessor if that microprocessor is not installed (see
"Microprocessors"). To identify the microprocessors and VRMs, see Figure 5-3.
E07F0
CPU IERR
Faulty or improperly installed
microprocessor.
Ensure that the microprocessors are properly installed. If the problem persists,
replace the faulty microprocessor(s) (see "Microprocessors").
E07F1
TEMP CPU n
HOT
Specified microprocessor is out of
acceptable temperature range and has
halted operation.
Ensure that the system cooling fans are properly installed. If the problem persists,
replace the faulty fan(s) (see "System Fans"). If the problem persists, ensure that the
microprocessor heat sinks are properly installed. If the problem persists, replace the
faulty microprocessor (see "Microprocessors").
E07F4
POST CACHE
Faulty or improperly installed
microprocessor.
Ensure that the microprocessors are properly installed. If the problem persists,
replace the faulty microprocessor(s) (see "Microprocessors").
E07F4
POST CPU REG
E07F4
POST CPU SMI
SMI handler failed to initialize; faulty
system board.
Replace the system board (see "System Board").
E07FA
TEMP CPU n
THERM
Specified microprocessor is out of
acceptable temperature range and is
operating at a reduced speed, or
frequency.
Ensure that the system cooling fans are properly installed. If the problem persists,
replace the faulty fan(s) (see "System Fans"). If the problem persists, ensure that the
microprocessor heat sinks are properly installed. If the problem persists, replace the
faulty microprocessor (see "Microprocessors").
E0876
POWER PS n
No power available from the specified
power supply; specified power supply is
improperly installed or faulty.
Ensure that the power supplies are properly installed. If the problem persists, replace
the faulty power supply(s) (see "Power Supplies").
E0880
INSUFFICIENT
PS
Insufficient power is being supplied to the
system; power supplies are improperly
installed, faulty, or missing.
E0CB2
MEM SPARE
BANK
Correctable errors threshold was met in a
memory bank: errors were remapped to
the spare bank.
Ensure that the memory modules are properly installed. If the problem persists,
replace the faulty memory module(s) (see "Memory Modules").
E0CF1
MBE DIMM
Bank n
Memory modules installed in the specified
bank are not the same type and size;
faulty memory module(s).
Ensure that all banks contain memory modules of the same type and size and that
they are properly installed. If the problem persists, replace the faulty memory module
(s) (see "Memory Modules").
E0CF1
POST MEM 64K
Parity failure in the first 64 KB of main memory.
Ensure that the memory modules are properly installed. If the problem persists,
replace the faulty memory module(s) (see "Memory Modules").
E0CF1
POST NO
MEMORY
Main-memory refresh verification failure.
Ensure that all banks contain memory modules of the same type and size and that
they are properly installed. If the problem persists, replace the faulty memory module
(s) (see "Memory Modules").
E0CF5
LOG DISABLE
SBE
Multiple single-bit errors on a single
memory module.
Ensure that the memory modules are properly installed. If the problem persists,
replace the faulty memory module(s) (see "Memory Modules").
E0D76
DRIVE FAIL
Faulty or improperly installed hard drive or
RAID controller.
Ensure that the hard drives are properly installed. If the problem persists, replace the
faulty hard drive(s) (see "Hard Drives"). If the problem persists, replace the RAID
controller (see "Integrated RAID Controller" and "RAID Controller Card").
E0F04
POST CMOS
CMOS write/read failure; faulty system
board.
Replace the system board (see "System Board").
E0F04
POST CPU
SPEED
Microprocessor speed control sequence
failure.
Ensure that the microprocessors are properly installed. If the problem persists,
replace the faulty microprocessor(s) (see "Microprocessors").
E0F04
POST DMA
INIT
DMA initialization failure; DMA page
register write/read failure.
Ensure that the memory modules are properly installed. If the problem persists,
replace the faulty memory module(s) (see "Memory Modules").
E0F04
POST DMA REG
Faulty system board.
Replace the system board (see "System Board").
E0F04
POST KYB
CNTRL
Faulty keyboard controller; faulty system
board.
Replace the system board (see "System Board").
E0F04
POST MEM
RFSH
Main-memory refresh verification failure.
Ensure that the memory modules are properly installed. If the problem persists,
replace the faulty memory module(s) (see "Memory Modules").
E0F04
POST PIC REG
Master or slave PIC register test failure.
Replace the system board (see "System Board").
E0F04
POST SHADOW
BIOS-shadowing failure.
POST SHD
TEST
Shutdown test failure.
Ensure that the memory modules are properly installed. If the problem persists,
replace the faulty memory module(s) (see "Memory Modules").
E0F04
E0F04
POST SIO
Super I/O chip failure; faulty system
board.
Replace the system board (see "System Board").
E0F04
POST TIMER
Programmable interval timer test failure;
faulty system board.
Replace the system board (see "System Board").
E0F0B
POST ROM
CHKSUM
Faulty or improperly installed expansion
card.
Ensure that the expansion cards are properly installed. If the problem persists,
replace the faulty expansion card(s) (see "Expansion Cards").
E0F0C
VID MATCH
CPU n
Specified microprocessor is faulty,
unsupported, improperly installed, or
missing.
Ensure that the microprocessors are properly installed. If the problem persists,
replace the faulty microprocessor(s) (see "Microprocessors").
E10F3
LOG DISABLE
BIOS
BIOS disabled logging errors.
Check the SEL for details on the errors.
E13F2
IO CHANNEL
CHECK
Faulty or improperly installed expansion
card; faulty system board.
Ensure that the expansion cards are properly installed. If the problem persists,
replace the faulty expansion card(s) (see "Expansion Cards"). If the problem persists,
replace the system board (see "System Board").
E13F4
PCI PARITY
E13F5
PCI SYSTEM
E13F8
CPU BUS INIT
Faulty or improperly installed
microprocessor or system board.
Ensure that the microprocessors are properly installed. If the problem persists,
replace the faulty microprocessor(s) (see "Microprocessors"). If the problem persists,
replace the system board (see "System Board").
E13F8
CPU BUS
PARITY
Faulty system board.
Replace the system board (see "System Board").
E13F8
CPU MCKERR
Machine check error; faulty or improperly
installed microprocessor; faulty system
board.
Ensure that the microprocessors are properly installed. If the problem persists,
replace the faulty microprocessor(s) (see "Microprocessors"). If the problem persists,
replace the system board (see "System Board").
E13F8
HOST BUS
Faulty system board.
Replace the system board (see "System Board").
E13F8
HOST TO PCI
BUS
E13F8
MEM
CONTROLLER
Faulty or improperly installed memory
module; faulty system board.
Ensure that the memory modules are properly installed. If the problem persists,
replace the faulty memory module(s) (see "Memory Modules"). If the problem
persists, replace the system board (see "System Board").
E1580
POWER
CONTROL
Faulty system board.
Replace the system board (see "System Board").
E20F1
OS HANG
Operating system watchdog timer timed
out.
Restart your system. If the problem persists, see your operating system
documentation.
EFFF0
RAC ERROR
Remote access controller firmware failure;
faulty system board.
Replace the expansion-card riser board (see "Expansion-Card Riser Board").
EFFF1
POST ERROR
BIOS error.
Update the BIOS firmware. Download the latest firmware from the Dell | Support website at support.dell.com.
EFFF2
BP ERROR
Faulty or improperly installed backplane
board.
Ensure that the interface cables are securely connected to the SCSI backplane board.
If the problem persists, replace the backplane board (see "SCSI Backplane Board").
Solving Problems Described by LCD Status Messages
When a single message appears on the status LCD, locate the code in Table 3-9 and perform the suggested corrective action. The code on the LCD can often
specify a very precise fault condition that is easily corrected. For example, if the code E0280 MISSING VRM 2 appears, you know that a microprocessor is
installed in socket 2, but the VRM for that microprocessor is either improperly installed or missing.
In contrast, you might be able to determine the problem if multiple related errors occur. For example, if you receive a series of messages indicating multiple
voltage faults, you might determine that the problem is a failing power supply.
Removing LCD Status Messages
For faults associated with sensors, such as temperature, voltage, fans, and so on, the LCD message is automatically removed when that sensor returns to a
normal state. For example, if temperature for a component goes out of range, the LCD displays the fault; when the temperature returns to the acceptable
range, the message is removed from the LCD. For other faults, you must take action to remove the message from the display:
l
Clear the SEL — You can perform this task remotely, but you will lose the event history for the system.
l
Chassis intrusion — When you remove the cover, the system assumes that you are servicing the bad component; the LCD clears when you replace the
cover.
l
Power cycle — Turn off the system and disconnect it from the electrical outlet; wait approximately ten seconds, reconnect the power cable, and restart
the system.
Any of these actions will remove fault messages, and return the status indicators and LCD colors to the normal state. Messages will reappear under the
following conditions:
l
The sensor returns to a normal state but fails again, resulting in a new SEL entry.
l
The system is reset and new error events are detected.
l
A failure is recorded from another source that maps to the same display entry.
System Messages
System messages appear on the console during POST to notify you of a possible problem with the system. If you are performing console redirection, system
messages will appear on the remote console. Table 3-10 lists the system messages that can occur and the probable cause for each message.
NOTE: If you receive a system message that is not listed in Table 3-10, check the documentation for the application program that is running when the
message appears or the operating system's documentation for an explanation of the message and recommended action.
Table 3-10. System Messages Message
Causes
Corrective Actions
Address mark not found
Faulty CD/diskette drive
subsystem or hard-drive
subsystem; faulty system board.
Replace the faulty drive(s) (see "CD and Diskettes Drives" and "Hard
Drives"). If the problem persists, replace the system board (see "System
Board").
Alert! Current configuration does not
support redundant memory. Redundant
memory is disabled.
Memory modules installed are not
the same type and size in all
banks; faulty memory module(s).
Ensure that all banks contain memory modules of the same type and
size and that they are properly installed. If the problem persists, replace
the faulty memory module(s) (see "Memory Modules").
Alert! Unsupported memory or incomplete
sets in the following bank(s): Bank n
Memory modules installed in the
specified bank are not the same
type and size; faulty memory
module(s).
Amount of available memory limited to 256
MB!
OS Install Mode is enabled in the
System Setup program.
Disable OS Install Mode in the System Setup program (see "Using the
System Setup Program").
Auxiliary device failure
Loose or improperly connected
mouse or keyboard cable; faulty
mouse or keyboard.
Check the mouse and keyboard cables and connectors. If the problem
persists, replace the mouse and keyboard. If the problem persists,
replace the system board (see "System Board").
BIOS Update Attempt Failed!
Remote BIOS update attempt
failed.
Retry the BIOS update. Download the latest firmware from the
Dell | Support website at support.dell.com.
CD-ROM drive not found
Improperly connected or missing
CD drive.
Ensure that the CD drive is properly installed. If the problem persists,
replace the CD drive (see "CD and Diskettes Drives").
CPUs with different cache sizes detected
Microprocessors with different
cache sizes are installed.
Ensure that all microprocessors have the same cache size and that they
are properly installed (see "Microprocessors").
Decreasing available memory
Faulty or improperly installed
memory modules.
Ensure that the memory modules are properly installed. If the problem
persists, replace the faulty memory module(s) (see "Memory Modules").
Diskette drive n seek failure
Incorrect configuration settings in
the System Setup program.
Run the System Setup program to correct the settings (see "Using the
System Setup Program").
Faulty or improperly installed
diskette drive.
Ensure that the diskette drive is properly installed. If the problem
persists, replace the diskette drive (see "CD and Diskettes Drives").
Diskette read failure
Faulty or improperly inserted
diskette.
Replace the diskette.
Diskette subsystem reset failed
Faulty or improperly installed
diskette drive.
Ensure that the diskette drive is properly installed. If the problem
persists, replace the diskette drive (see "CD and Diskettes Drives").
ECC memory error
Faulty or improperly installed
memory modules.
Ensure that the memory modules are properly installed. If the problem
persists, replace the faulty memory module(s) (see "Memory Modules").
Error: Maximum PCI option ROM count
exceeded!
Too many expansion cards have
ROM enabled in the System Setup
program.
Disable ROM for some of the expansion cards (see "Using the System
Setup Program").
Gate A20 failure
Faulty keyboard controller; faulty
system board.
Replace the system board (see "System Board").
Hard disk controller failure
Incorrect configuration settings in
System Setup program;
improperly installed hard drive, or
loose interface or power cable;
faulty hard-drive controller
subsystem.
Run the System Setup program to correct the drive type (see "Using the
System Setup Program"). If the problem persists, ensure that the hard
drives are properly installed (see "Hard Drives"). If the problem persists,
replace the system board (see "System Board").
I/O parity interrupt at address
Faulty or improperly installed
expansion card.
Ensure that the expansion cards are properly installed. If the problem
persists, replace the faulty expansion card(s) (see "Expansion Cards").
Invalid configuration information please run SETUP program
Incorrect configuration settings in
System Setup program;
NVRAM_CLR jumper is installed;
faulty system battery.
Check the System Setup configuration settings (see "Using the System
Setup Program"). Remove the NVRAM_CLR jumper (see Figure 5-2 for
jumper location). If the problem persists, replace the system battery
(see "System Battery").
Invalid NVRAM configuration, resource reallocated
System configuration data has
been ignored.
Check the System Setup configuration settings (see "Using the System
Setup Program").
Invalid SCSI configuration
A SCSI cable is connected to the
channel B connector on the SCSI
backplane board; SCSI backplane
daughter card is not installed.
If a cable is connected to the SCSIB backplane board connector, the
SCSI backplane daughter card must be installed. Ensure that the
backplane daughter card is properly installed (see "SCSI Backplane
Daughter Card").
Keyboard controller failure
Faulty keyboard controller; faulty
system board.
Replace the system board (see "System Board").
Keyboard clock line failure
Loose or improperly connected
keyboard cable; faulty keyboard;
faulty keyboard controller.
Check the keyboard cable and connector. If the problem persists, replace
the keyboard. If the problem persists, replace the system board (see
"System Board").
Faulty or improperly installed
memory modules.
Ensure that the memory modules are properly installed. If the problem
persists, replace the faulty memory module(s) (see "Memory Modules").
No boot device available
Faulty or missing CD/diskette
drive subsystem, hard drive, or
hard-drive subsystem.
Check the configuration settings in the System Setup program for
Integrated Devices (see "Using the System Setup Program"). If booting
from a SCSI controller, ensure that the controller is properly connected.
If the problem persists, replace the faulty drive(s) (see "CD and
Diskettes Drives" and "Hard Drives"). If the problem persists, replace the
system board (see "System Board").
No boot sector on hard- disk
No operating system on hard
drive.
Check the hard-drive configuration settings in the System Setup program
(see "Using the System Setup Program").
No PXE-capable device available
<F12> pressed during POST and
no PXE devices are detected.
Check the configuration settings in the System Setup program for the
NICs (see "Using the System Setup Program").
No timer tick interrupt
Faulty system board.
Replace the system board (see "System Board").
Not a boot diskette
No operating system on diskette.
Use a bootable diskette.
PCI BIOS failed to install
Loose cables to expansion card
(s); faulty or improperly installed
expansion card.
Ensure that cables to expansion cards are properly connected. Ensure
that the expansion cards are properly installed. If the problem persists,
replace the faulty expansion card(s) (see "Expansion Cards").
Plug & Play Configuration Error Embedded
xxx
Error encountered in initializing
PCI device; faulty system board.
Plug & Play Configuration Error PCI_n
Error encountered in initializing
PCI adapter.
Install the NVRAM_CLR jumper and reboot the system (see Figure 5-2 for
jumper location). If the problem persists, ensure that the expansion
cards are properly installed. If the problem persists, replace the faulty
expansion card(s) (see "Expansion Cards"). If the problem persists,
update the BIOS firmware. Download the latest firmware from the
Dell | Support website at support.dell.com.
Primary backplane is not present
Faulty or improperly installed SCSI
backplane board.
Hard disk read failure
SCSI cable detected on connector SCSIB of
the SCSI backplane, daughter card not
present
Keyboard data line failure
Keyboard failure
Keyboard stuck key failure
Memory address line failure at address,
read value expecting value
Memory double word logic failure at
address, read value expecting value
Memory high address line failure at start
address to end address
Memory high data line failure at start
address to end address
Memory odd/even logic failure at start
address to end address
Memory parity failure at start address to
end address
Memory parity error at address
Memory write/read failure at address,
read value expecting value
Ensure that the SCSI backplane board is properly installed. If the
problem persists, replace the backplane board (see "SCSI Backplane
Board").
Faulty microprocessor; faulty
system board.
Ensure that the microprocessors are properly installed. If the problem
persists, replace the faulty microprocessor(s) (see "Microprocessors"). If
the problem persists, replace the system board (see "System Board").
Processor in socket 1 not installed!
No microprocessor installed in
primary microprocessor socket.
Install a microprocessor in the primary microprocessor socket. Also,
ensure that a VRM for processor 1 is installed (see "Microprocessors").
Remote access controller error
Embedded remote access memory
may be temporarily corrupted.
To clear the embedded remote access memory, shut down the system,
disconnect the power cords, wait approximately 30 seconds, reconnect
the power cords, and restart the system. If the problem persists, ensure
that the expansion-card riser board is properly installed. If the problem
persists, replace the expansion-card riser board (see "Expansion-Card
Riser Board"). If the problem persists, replace the system board (see
"System Board").
SCSI cable not present on connector A or
B of the primary backplane
SCSI cable is loose, improperly
connected, or faulty.
Ensure that the SCSI cables are properly installed. If problem persists,
add or replace the cables.
Shutdown failure
Shutdown test failure.
Ensure that the memory modules are properly installed. If the problem
persists, replace the faulty memory module(s) (see "Memory Modules").
System backplane error
Faulty or improperly installed SCSI
backplane board.
Ensure that the SCSI backplane board is properly installed. If the
problem persists, replace the backplane board (see "SCSI Backplane
Board").
System halted! Must power down
Wrong password entered too
many times.
Information only.
Time-of-day clock stopped
Faulty battery.
Ensure that the system battery is properly installed. If the problem
persists, replace the battery (see "System Battery").
Time-of-day not set - please run SETUP
program
Incorrect Time or Date settings;
faulty system battery.
Check the Time and Date settings (see "Using the System Setup
Program"). If the problem persists, replace the system battery (see
"System Battery").
Timer chip counter 2 failed
Faulty system board.
Replace the system board (see "System Board").
Unsupported CPU combination
Microprocessor(s) is not
supported by the system.
Update the BIOS firmware. Download the latest firmware from the
Dell | Support website at support.dell.com. If the problem persists,
install a supported microprocessor combination (see "Microprocessors").
Unsupported DIMM detected in the RAID
DIMM slot!
RAID memory module is not
supported by the system.
Install a correct version of the RAID memory module (see "Integrated
RAID Controller").
Unsupported RAID key detected!
RAID hardware key is not
supported by the system.
Install the RAID hardware key for your specific system (see "Integrated
RAID Controller").
Utility partition not available
The <F10> key was pressed
during POST, but no utility
partition exists on the boot hard
drive.
Create a utility partition on the boot hard drive (see "Using the Dell
OpenManage Server Assistant CD" in your User's Guide).
The VRM for the processor in socket n is
not installed.
Specified microprocessor VRM is
faulty, unsupported, improperly
installed, or missing.
A VRM must be installed for each installed microprocessor. Install a VRM
for the specified microprocessor or remove the VRM for the specified
microprocessor if that microprocessor is not installed (see
"Microprocessors"). To identify the microprocessors and VRMs, see
Figure 5-3.
Warning: Detected mode change from RAID
to SCSI B of the embedded RAID subsystem.
Type of controller has changed
since previous system boot.
Back up information on the hard drives before changing the type of
controller used with the drives.
Warning: Firmware is out- of-date, please
update.
Firmware error.
Update the firmware. Download the latest firmware from the
Dell | Support website at support.dell.com.
Warning! No microcode update loaded for
processor n
BIOS error.
Update the BIOS firmware. Download the latest firmware from the
Dell | Support website at support.dell.com.
Warning! System FRU is not programmed
Faulty or corrupt data in NVRAM.
Ensure that the system board is properly installed (see "System Board").
If the problem persists, see "Obtaining Technical Assistance."
Write fault
Faulty diskette, CD/diskette drive
assembly, hard drive, or harddrive subsystem.
Replace the faulty drive(s) (see "CD and Diskettes Drives" and "Hard
Drives"). If the problem persists, replace the system board (see "System
Board").
Processor n internal error
Processor bus parity error
Remote access controller is not present
Unsupported CPU stepping detected
Warning: Detected missing RAID hardware
for the embedded RAID subsystem. Data
loss will occur! Press Y to switch mode
to SCSI, press any other key to disable
both channels. Press Y to confirm the
change; press any other key to cancel.
Write fault on selected drive
System Beep Codes
When an error that cannot be reported on the monitor occurs during a boot routine, the system may emit a series of beeps that identifies the problem.
When a beep code is emitted, record it on a copy of the Diagnostics Checklist (see "Getting Help" in your Installation and Troubleshooting Guide) and then look it
up in Table 3-11. If you are unable to resolve the problem by looking up the meaning of the beep code, use the system diagnostics to identify a more serious
cause.
NOTE: If the system boots without a keyboard, mouse, or monitor attached, the system will not issue beep codes related to those peripherals.
Table 3-11. System Beep Codes Code
Cause
Corrective Action
1-1-2
CPU register test failure.
Ensure that the microprocessors are properly installed. If the problem persists, replace the faulty
microprocessor(s) (see "Microprocessors").
1-1-3
CMOS write/read failure; faulty
system board.
Replace the system board (see "System Board").
1-1-4
BIOS error.
Update the BIOS firmware. Download the latest firmware from the Dell | Support website at support.dell.com.
1-2-1
Programmable interval-timer
failure; faulty system board.
Replace the system board (see "System Board").
1-2-2
DMA initialization failure.
1-2-3
DMA page register write/read
failure.
Ensure that the memory modules are properly installed. If the problem persists, replace the faulty memory
module(s) (see "Memory Modules").
1-3-1
Main-memory refresh verification
failure.
1-3-2
No memory installed.
1-3-3
Chip or data line failure in the first
64 KB of main memory.
1-3-4
Odd/even logic failure in the first
64 KB of main memory.
1-4-1
Address line failure in the first
64 KB of main memory.
1-4-2
Parity failure in the first 64 KB of main memory.
1-4-3
Fail-safe timer test failure.
1-4-4
Software NMI port test failure.
2-1-1
through
2-4-4
Bit failure in the first 64 KB of main memory.
3-1-1
Slave DMA-register failure.
3-1-2
Master DMA-register failure.
3-1-3
Master interrupt-mask register
failure.
3-1-4
Slave interrupt-mask register
failure.
3-2-2
Interrupt vector loading failure.
3-2-4
Keyboard-controller test failure.
Check the keyboard cable and connector. If the problem persists, replace the keyboard. If the problem
persists, replace the system board (see "System Board").
3-3-1
CMOS failure.
Replace the system board (see "System Board").
3-3-2
System configuration check failure.
3-3-3
Keyboard controller not detected.
3-3-4
Video memory test failure.
3-4-1
Screen initialization failure.
3-4-2
Screen-retrace test failure.
3-4-3
Video ROM search failure.
4-2-1
No timer tick.
4-2-2
Shutdown test failure.
4-2-3
Gate A20 failure.
4-2-4
Unexpected interrupt in protected
mode.
Ensure that the expansion cards are properly installed. If the problem persists, replace the faulty expansion
card(s) (see "Expansion Cards").
4-3-1
Improperly installed or faulty
memory modules.
Ensure that the memory modules are properly installed. If the problem persists, replace the faulty memory
module(s) (see "Memory Modules").
4-3-2
No memory modules installed in
bank 1.
Install memory modules in bank 1 of the same type and size (see "Memory Modules").
4-3-3
Faulty system board.
Replace the system board (see "System Board").
4-3-4
Time-of-day clock stopped.
Ensure that the system battery is properly installed. If the problem persists, replace the battery (see
"System Battery").
4-4-1
Super I/O chip failure; faulty
system board.
Replace the system board (see "System Board").
4-4-2
BIOS-shadowing failure.
Ensure that the system cooling fans are properly installed. If the problem persists, replace the faulty fan(s)
(see "System Fans"). If the problem persists, replace the system board (see "System Board").
4-4-3
Microprocessor speed control
sequence failure.
4-4-4
Cache test failure; faulty
microprocessor.
Ensure that the microprocessors are properly installed. If the problem persists, replace the faulty
microprocessor(s) (see "Microprocessors"). If the problem persists, replace the system board (see "System
Board").
Replace the system board (see "System Board").
Warning Messages
A warning message alerts you to a possible problem and asks you to take corrective action before the system continues a task. For example, before you
format a diskette, a message may warn you that you may lose all data on the diskette. Warning messages usually interrupt the procedure and require you to
respond by typing y (yes) or n (no).
NOTE: Warning messages are generated by either the application program or the operating system. See the documentation that accompanied the
operating system or application program.
Diagnostics Messages
When you run a test group or subtest in system diagnostics, an error message may result. Diagnostic error messages are not covered in this section. Record
the message on a copy of the Diagnostics Checklist (see "Getting Help" in your Installation and Troubleshooting Guide), and then follow the instructions in that
section for obtaining technical assistance.
Alert Messages
The optional systems management software generates alert messages for your system. For example, the software generates messages that appear in the
SNMP trap log file. Alert messages consist of information, status, warning, and failure messages for drive, temperature, fan, and power conditions. For more
information, see the systems management software documentation.
Back to Contents Page
Back to Contents Page
System Overview
Dell™ PowerEdge™ 2650 Systems Service Manual
System Features
Supported Operating Systems
Service Features
Power Protection Devices
Other Documents You May Need
Technical Specifications
Your system is a high-speed, full-featured server that offers significant service and upgrade features. This section describes the major features of the system,
including those that simplify servicing. It also provides information about other documents you may need when setting up your system.
The hard drive that boots your operating system has a utility partition containing complete diagnostics for your system. Also, a separate CD is provided that
includes diagnostics software that you can download to a set of diskettes.
System Features
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One or two Intel® Xeon™ microprocessors with an internal operating speed of at least 1.8 GHz, a 512 KB cache, and a front-side (external) bus speed
of 400 MHz.
The microprocessors in your system provide NetBurst microarchitecture and Hyper-Threading Technology to significantly increase microprocessor
performance. Hyper-Threading allows one physical microprocessor to appear as two logical processors to the operating system and application
programs. Hyper-Threading also allows each microprocessor to simultaneously execute multiple tasks using shared hardware resources.
These new technology features in the microprocessor provide the following for multithreaded tasks:
¡
Enhanced system performance
¡
Improved reaction and response time for the system
¡
Increased number of users that a system can support
¡
Increased number of transactions that can be executed simultaneously by the system
You can find more information about Hyper-Threading at developer.intel.com.
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SMP, which is available on systems with two Xeon microprocessors. SMP greatly improves overall system performance by dividing microprocessor
operations between independent microprocessors. To take advantage of this feature, you must use an operating system that supports multiprocessing.
NOTE: If you decide to upgrade your system by installing an additional microprocessor, you must order the microprocessor upgrade kits from the
company where you purchased your system. Not all versions of the Intel Xeon MP microprocessor will work properly as additional microprocessors.
The upgrade kit contains the correct version of the microprocessor as well as the instructions for performing the upgrade. All microprocessors must
have the same internal operating frequency and cache size.
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A minimum of 256 MB of system memory, upgradable to a maximum of 6 GB by installing identical pairs of DDR SDRAM memory modules in the six memory
module sockets on the system board.
l
Support for up to five 1-inch, internal Ultra3 SCSI hard drives (with hot-plug capacity when using the optional ROMB card).
l
A single, 1.44-MB, 3.5-inch diskette drive.
l
An IDE CD or DVD drive.
l
Up to two hot-pluggable, 500-W AC or DC power supplies in a 1 + 1 redundant configuration.
l
Hot-pluggable system cooling fans and two additional fans integrated in the power supplies.
l
An intrusion switch that signals the appropriate systems management software if the bezel is removed.
System Board Features
l
Three 64-bit PCI/PCI-X slots located on the riser card (two slots on bus 1 and one slot on bus 2). Slots accept full-length cards designed for PCI-X up to
133 MHz.
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An integrated VGA-compatible video subsystem with an ATI RAGE XL video controller. This video subsystem contains 8 MB of SDRAM video memory
(nonupgradable). Maximum resolution is 1600 x 1200 x 16.7 million colors (noninterlaced).
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An integrated, dual-channel Ultra3 SCSI host adapter. The internal channel supports up to five SCSI hard drives on a 1 x 5 or 2/3 split SCSI backplane
and provides internal RAID support. The SCSI backplane automatically configures SCSI ID numbers and SCSI termination on individual hard drives,
greatly simplifying drive installation.
l
Memory spare bank feature, which provides your system with failover to a previously reserved row of memory if one row of memory fails.
l
Optional ROMB through an integrated subsystem that incorporates a 128 MB cache memory module, a RAID battery, and a RAID key.
l
Two integrated 10/100/1000 NICs, which provide an Ethernet interface.
l
Embedded systems management circuitry that monitors operation of the system fans as well as critical system voltages and temperatures. The systems
management circuitry works in conjunction with your systems management software.
l
Back-panel connectors including video, keyboard, mouse, two serial, two USB, embedded remote access Ethernet, and two NICs.
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Front-panel connectors including video, keyboard, mouse, and USB.
For more information about specific features, see "Technical Specifications."
Software Features
The following software is included with your system:
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A System Setup program for quickly viewing and changing system configuration information. For more information on this program, see "Using the
System Setup Program."
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Enhanced security features, including a system password and a setup password, available through the System Setup program.
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System diagnostics for evaluating system components and devices. For information on using the system diagnostics, see "Running the System
Diagnostics."
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Video drivers for displaying many application programs in high-resolution modes. For more information on drivers, see "Using the Dell OpenManage
Server Assistant CD" in your User's Guide.
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SCSI device drivers that allow the operating system to communicate with devices attached to the integrated SCSI subsystem. For more information on
drivers, see "Installing and Configuring SCSI Drivers" in your User's Guide.
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Systems management software and documentation.
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Optional solutions software for web hosting, caching, or load balancing. See your solutions software documentation for more information.
Supported Operating Systems
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Microsoft® Windows® 2000 Server and Advanced Server
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Windows NT® 4.0 Server, Enterprise Edition
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Red Hat Linux 7.x, or later
Service Features
The system includes the following service features to make troubleshooting and repair easy and effective, in most cases without tools or service aids:
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System diagnostics are available on the utility partition, which checks for hardware problems (if the system can boot). The diagnostics can also be
installed onto diskettes from the Dell OpenManage Server Assistant CD.
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Optional systems management hardware and software, which monitors temperatures and voltages throughout the system and notifies you if the
system overheats, if a system cooling fan malfunctions, if a microprocessor overheats, or if a power supply or VRM fails. For information about the
systems management option, see your systems management software documentation.
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The system simplifies removing and replacing components. You can replace microprocessors or memory modules without removing the system board.
The SCSI backplane board and hard-drive carriers eliminate the extensive cabling and drive configuration usually required for a SCSI subsystem.
Power Protection Devices
A number of devices are available to protect your system from the effects of power problems such as power surges, transients, and power failures. The
following subsections describe some of these devices.
Surge Protectors
Surge protectors are available in a variety of types and usually provide a level of protection commensurate with the cost of the device. Surge protectors
prevent overvoltage spikes, such as those that may occur during an electrical storm, from entering the system through the electrical outlet. Surge protectors
do not offer protection against brownouts, which occur when the voltage drops more than 20 percent below the normal AC line voltage level.
Line Conditioners
Line conditioners go beyond the overvoltage protection of surge protectors. Line conditioners keep a system's AC power source voltage at a fairly constant
level and provide protection from brownouts of short duration. Because of this added protection, line conditioners cost more than surge protectors—up to
several hundred dollars. However, these devices cannot protect against a complete loss of power.
Uninterruptible Power Supplies
UPS systems offer the most complete protection against variations in power because they use battery power to keep the system running when AC power is
unavailable or unusable. The battery is charged by the AC power while it is available so that once AC power is lost, the battery can provide power to the
system for a limited amount of time—from 15 minutes to an hour or so—depending on the UPS system.
UPS systems that provide only 5 minutes of battery power allow you to conduct shutdown of the system but are not intended to provide continued operation.
Use surge protectors with all UPS systems, and ensure that the UPS systems are UL safety approved.
Other Documents You May Need
Besides this document, the following documentation is included with your system:
The System Information document provides important safety and regulatory information. Warranty information might be included within this document or
as a separate document.
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The Setting Up Your System document provides general instructions for setting up your system.
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The User's Guide describes system features, technical specifications, and the System Setup program.
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The Installation and Troubleshooting Guide describes how to install, troubleshoot, and upgrade your system.
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The systems management software documentation describes the features, requirements, installation, and basic operation of the system management
software. See the software's online help for information about the alert messages issued by the software.
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Operating system documentation describes how to install (if necessary), configure, and use the operating system software.
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Documentation included with any options you purchased separately from the system, which provides information you need to configure and install these
options in your system.
You may also have the following documents.
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Documentation updates are sometimes included with the system to describe changes to the system or software.
NOTE: Always read these updates before consulting any other documentation because the updates often contain information that supersedes
the information in the other documents.
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The Rack Installation Guide describes how to unpack, set up, and install your system in a rack.
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Optional solutions software documentation for web hosting, caching, or load balancing information.
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Technical information files—sometimes called "readme" files—may be installed on the hard drive to provide last-minute updates about technical changes
to the system or advanced technical reference material intended for experienced users or technicians.
Technical Specifications
Microprocessor
Microprocessor type
up to two Intel Xeon microprocessors with a minimum
internal operating frequency of at least 1.8 GHz
Front-side bus (external) speed
400 MHz
Internal cache
512 KB cache
Math coprocessor
internal to microprocessor
Expansion Bus
Bus type
PCI/PCI-X
Expansion slots
3 dedicated PCI/PCI-X (full-length, 64-bit, up to 133
MHz; 2 slots on bus 1, and 1 slot on bus 2
Memory
Architecture
72-bit ECC PC-1600 DDR SDRAM DIMMs, with 2-way
interleaving
Memory module sockets
six 72-bit wide 184-pin DIMM sockets
Memory module capacities
128-, 256-, 512 MB, or 1-GB registered SDRAM DIMMs,
rated for 200-MHz DDR operation
Minimum RAM
256 MB
Maximum RAM
6 GB
Drives
Diskette drive
3.5-inch, 1.44-MB diskette drive
SCSI hard drives
up to five 1-inch, internal Ultra3 SCSI
CD or DVD drive
one IDE CD or DVD drive
Ports and Connectors
Rear:
Serial
two 9-pin connectors
USB
two 4-pin connectors
NIC
two RJ45 connectors for integrated 10/100/1000
NICs
Embedded remote access Ethernet
one RJ45 connector for integrated remote access card
(100 Mbit Ethernet controller) used for remote system
administration
Video
one 15-pin connector
PS/2-style keyboard
6-pin mini-DIN connector
PS/2-compatible mouse
6-pin mini-DIN connector
Video
one 15-pin connector
USB
one 4-pin connector
PS/2-style keyboard/mouse
6-pin mini-DIN, keyboard default (mouse optional
with combination Y adapter)
Front:
Video
Video type
ATI Rage XL PCI video controller; VGA connector
Video memory
8 MB
Power
System heat dissipation
180 W or 614.3 BTU/hr
AC power supply:
Wattage
500 W (AC)
Voltage
100–240 VAC, 50/60 Hz, 5.0 A
200–240 VAC, 50/60 Hz, 5.0 A
Output hold up time
20 ms minimum
Maximum inrush current
under typical line conditions and over the entire
system ambient operating range, the inrush current
may reach 55 A per power supply for 10 ms or less
DC power supply:
Wattage
500 W (DC)
Voltage
–(40–72) VDC, 17.0 A
Output hold up time
0.5 ms minimum
Maximum inrush current
under typical line conditions and over the entire
system ambient operating range, the inrush current
may reach 40 A per power supply for 500 ms or less
System battery
CR2032 3.0-V lithium coin cell
Physical
Height
8.56 cm (3.375 inches)
Width
48.26 cm (19.0 inches)
Depth
69.85 cm (27.5 inches)
Weight
maximum 25 kg (55 lbs)
Environmental
Temperature:
Operating
10°C to 35°C (50°F to 95°F)
Storage
–40°C to 65°C (–40°F to 149°F)
Relative humidity:
Operating
20% to 80% (noncondensing) with a maximum
humidity gradation of 10% per hour
Storage
5% to 95% (noncondensing) with a maximum
humidity gradation of 10% per hour
Maximum vibration:
Operating
0.25 G at 3 to 200 Hz for 15 minutes
Storage
0.5 G at 3 to 200 Hz for 15 minutes
Maximum shock:
Operating
one shock pulse in the positive and negative x, y, and
z axes (one pulse on each side of the system) of 41 G
for up to 2 ms
Storage (non-operational)
six consecutively executed shock pulses in the
positive and negative x, y, and z axes (one pulse on
each side of the system) of 71 G for up to 2 ms
Altitude:
Operating
–16 to 3,048 m (–50 to 10,000 ft.)
Storage
–16 to 10,600 m (–50 to 35,000 ft)
Back to Contents Page
Back to Contents Page
Jumpers and Connectors
Dell™ PowerEdge™ 2650 Systems Service Manual
Jumpers—A General Explanation
System Board Jumpers
System Board Connectors
Expansion-Card Riser-Board Components and PCI Buses
SCSI Backplane Board Connectors
This section provides specific information about the system jumpers. It also provides some basic information on jumpers and switches and describes the
connectors on the various boards in the system.
Jumpers—A General Explanation
Jumpers provide a convenient and reversible way of reconfiguring the circuitry on a printed circuit board. When reconfiguring the system, you may need to
change jumper settings on circuit boards or drives.
Jumpers
Jumpers are small blocks on a circuit board with two or more pins emerging from them. Plastic plugs containing a wire fit down over the pins. The wire connects
the pins and creates a circuit. To change a jumper setting, pull the plug off its pin(s) and carefully fit it down onto the pin(s) indicated. Figure 5-1 shows an
example of a jumper.
Figure 5-1. Example Jumpers
CAUTION: Ensure that the system is turned off before you change a jumper setting. Otherwise, damage to the system or unpredictable results
may occur.
A jumper is referred to as open or unjumpered when the plug is pushed down over only one pin or if there is no plug at all. When the plug is pushed down
over two pins, the jumper is referred to as jumpered. The jumper setting is often shown in text as two numbers, such as 1-2. The number 1 is printed on the
circuit board so that you can identify each pin number based on the location of pin 1.
Figure 5-2 shows the location and default settings of the system jumper blocks. See Table 5-1 for the designations, default settings, and functions of the
system's jumpers.
System Board Jumpers
Figure 5-2 shows the location of the configuration jumpers on the system board. Table 5-1 lists the jumpers settings.
Figure 5-2. System Board Jumpers
Table 5-1. System Board Jumper Settings Jumper
Setting
PASSWD
Description
The password feature is enabled.
(default)
The password feature is disabled.
NVRAM_CLR
The configuration settings are retained at system boot.
(default)
The configuration settings are cleared at next system boot. (If the configuration settings become corrupted to the point where
the system will not boot, install the jumper and boot the system. Remove the jumper before restoring the configuration
information.)
SPARE
—
To store a spare, unused jumper.
System Board Connectors
See Figure 5-3 and Table 5-2 for the location and description of system board connectors.
Figure 5-3. System Board Connectors
Table 5-2. System Board Connectors Connector
Description
BATTERY
System battery
BANKn_x
Memory modules (6), where n is the bank and x is the slot in the bank
FANn
Cooling fans:
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1, 2
3, 4
5, 6
7—
— system fans
— microprocessors (2)
— optional
expansion cards
PROC n
Microprocessors (2)
RAID_BAT
Battery cable for optional integrated RAID controller
RAID_DIMM Memory module for optional integrated RAID controller
RAID_KEY
Hardware key for optional integrated RAID controller
VRM n
Microprocessor VRMs (2)
Expansion-Card Riser-Board Components and PCI Buses
Figure 5-4 shows the components on the expansion-card riser board, including the expansion-card slots and buses. Table 4-1 lists the PCI bus and operating
speed for each expansion-card slot.
Figure 5-4. Expansion-Card Riser-Board Components
SCSI Backplane Board Connectors
Figure 5-5 shows the location of the connectors on the SCSI backplane board.
Figure 5-5. SCSI Backplane Board Components
Back to Contents Page
Back to Contents Page
Removing and Replacing Parts
Dell™ PowerEdge™ 2650 Systems Service Manual
Recommended Tools
Memory Modules
System Orientation
CD and Diskettes Drives
Bezel
SCSI Configuration Information
System Cover
External SCSI Tape Drive
Inside the System
Hard Drives
Control-Panel Cable Cover
Integrated RAID Controller
Front-Panel I/O Board
RAID Controller Card
Control Panel
SCSI Backplane Daughter Card
System Fans
SCSI Backplane Board
System-Fan Bracket
System Board Tray
Power Supplies
System Board Tray Levers
Expansion-Card Cage
Microprocessors
Expansion Cards
System Battery
Expansion-Card Riser Board
System Board
The procedures in this guide require that you remove the cover and work inside the system. While working inside the system, do not attempt to service the
system except as explained in this manual and elsewhere in your system documentation. Always follow the instructions closely. Review all of the procedures in
your System Information document.
CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. See
your System Information document for complete safety information.
This section provides servicing procedures for components inside the system. Before you start any of the procedures in this section, perform the following
tasks:
Read the safety information in the System Information document.
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Perform the procedures described in "External Visual Inspection."
When there is no replacement procedure provided, use the removal procedure in reverse order to install the replacement part.
Recommended Tools
You need the following items to perform the procedures in this section:
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Key to the system keylock
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#2 Phillips screwdriver
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Wrist grounding strap
System Orientation
The illustrations in this document are based on the positioning of the system as shown in Figure 4-1.
Figure 4-1. System Orientation
Bezel
The bezel has a system status indicator. A lock on the bezel restricts access to the power button, diskette drive, CD drive, hard drive(s), and the interior of the
system.
Removing the Bezel
1.
Using the system key, unlock the bezel.
2.
Press the tab at the left end of the bezel.
3.
Rotate the left end of the bezel away from the system to release the right end of the bezel.
4.
Pull the bezel away from the system (see Figure 4-2).
Figure 4-2. Removing the Bezel
Replacing the Bezel
1.
Fit the tabs on the right end of the bezel into the corresponding slots in the front panel.
2.
Rotate the left end of the bezel toward the system to secure the left end of the bezel.
3.
Using the system key, lock the bezel.
System Cover
To upgrade or troubleshoot the system, remove the system cover to gain access to internal components.
Removing the Cover
CAUTION: Before you perform this procedure, read the safety instructions in your System Information document.
1.
Remove the bezel (see "Removing the Bezel").
2.
Loosen the three thumbscrews that secure the cover to the chassis (see Figure 4-3).
3.
Slide the back cover backward and grasp the cover at both ends.
4.
Carefully lift the cover away from the system.
Figure 4-3. Removing the Cover
Replacing the Cover
1.
Ensure that no tools or parts are left inside the system and that any cables are routed so that they will not be damaged by the cover.
2.
Align the cover with the cover alignment hooks on the sides of the chassis, and slide the cover forward (see Figure 4-3).
3.
Tighten the three thumbscrews that secure the cover to the chassis.
4.
Replace the bezel (see "Replacing the Bezel").
Inside the System
In Figure 4-4, the covers and bezel are removed to provide an interior view of the system.
Figure 4-4. Inside the System
The system board holds the system's control circuitry and other electronic components. Several hardware options, such as the microprocessors and memory,
are installed directly on the system board. The expansion-card cage accommodates up to three full-length PCI or PCI-X expansion cards.
The system provides space for a 3.5-inch diskette drive and a CD drive. The CD/diskette drive tray connects to the controllers on the system board through the
SCSI backplane board. For more information, see "CD and Diskettes Drives."
The hard-drive bays provide space for up to five 1-inch SCSI hard drives. The hard drives connect to a controller on the system board or a RAID controller card
through the SCSI backplane board. For more information, see "Hard Drives."
During an installation or troubleshooting procedure, you may be required to change a jumper setting. For more information, see "Jumpers and Connectors."
Control-Panel Cable Cover
The control-panel cable cover shields the cable connected between the control panel board and the SCSI backplane board.
Removing the Control-Panel Cable Cover
CAUTION: Before you perform this procedure, read the safety instructions in your System Information document.
1.
Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.
2.
Remove the cover (see "Removing the Cover").
3.
Press the release tab on the control-panel cable cover and lift the cable cover straight up to clear the chassis (see Figure 4-5).
Figure 4-5. Removing and Replacing the Control-Panel Cable Cover
Replacing the Control-Panel Cable Cover
CAUTION: Before you perform this procedure, read the safety instructions in your System Information document.
1.
Align the retention tabs on the control-panel cable cover with the slots in the chassis.
2.
Lower the control-panel cable cover into the system until the cable cover snaps into position (see Figure 4-5).
3.
Replace the cover (see "Replacing the Cover").
Front-Panel I/O Board
The front-panel I/O board provides connectors for PS/2 keyboard and mouse, video, and USB devices.
Removing the Front-Panel I/O Board
CAUTION: Before you perform this procedure, read the safety instructions in your System Information document.
CAUTION: See "Protecting Against Electrostatic Discharge" in the safety instructions in your System Information document.
1.
Remove the control-panel cable cover (see "Removing the Control-Panel Cable Cover").
2.
Remove the two screws that secure the front-panel I/O board in the system (see Figure 4-6).
3.
Pull the front-panel I/O board away from the front panel to disconnect the I/O board from the control panel board (see Figure 4-6).
4.
Lift the front-panel I/O board out of the system (see Figure 4-6).
Figure 4-6. Removing and Replacing the Front-Panel I/O Board
Replacing the Front-Panel I/O Board
CAUTION: Before you perform this procedure, read the safety instructions in your System Information document.
CAUTION: See "Protecting Against Electrostatic Discharge" in the safety instructions in your System Information document.
1.
Lower the front-panel I/O board into the system and align the I/O board connector with the control panel board connector (see Figure 4-6).
2.
Press the I/O board toward the front panel to connect the I/O board to the control panel board (see Figure 4-6).
3.
Replace the two screws that secure the front-panel I/O board in the system (see Figure 4-6).
4.
Replace the control-panel cable cover (see "Replacing the Control-Panel Cable Cover").
Control Panel
Removing the Control Panel
CAUTION: Before you perform this procedure, read the safety instructions in your System Information document.
CAUTION: See "Protecting Against Electrostatic Discharge" in the safety instructions in your System Information document.
1.
Remove the control-panel cable cover (see "Removing the Control-Panel Cable Cover").
2.
Remove the front-panel I/O board (see "Removing the Front-Panel I/O Board").
3.
Remove the screws that secure the control-panel assembly in the system (see Figure 4-7).
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Two screws at the top of the control-panel assembly that secures the assembly to the front panel.
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One screw at the bottom of the control-panel that secures the assembly to the bottom of the chassis.
4.
Slide the control-panel assembly away from the front panel.
5.
Lift the assembly and disconnect the cable from the control panel board (see Figure 4-7).
6.
Lift the assembly out of the system (see Figure 4-7).
Figure 4-7. Removing and Replacing the Control-Panel Assembly
Replacing the Control Panel
CAUTION: Before you perform this procedure, read the safety instructions in your System Information document.
CAUTION: See "Protecting Against Electrostatic Discharge" in the safety instructions in your System Information document.
1.
Lower the control-panel assembly into the system.
2.
Connect the control-panel cable to the control panel board (see Figure 4-7).
3.
Align the assembly with the posts on the front panel (see Figure 4-7).
4.
Replace the screws that secure the control-panel assembly in the system (see Figure 4-7).
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Two screws at the top of the control-panel assembly that secures the assembly to the front panel.
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One screw at the bottom of the control-panel that secures the assembly to the bottom of the chassis.
5.
Replace the front-panel I/O board (see "Replacing the Front-Panel I/O Board").
6.
Replace the control-panel cable cover (see "Replacing the Control-Panel Cable Cover").
System Fans
The system includes the following hot-pluggable cooling fans:
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Two system fans
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One expansion-card fan
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One microprocessor fan for each installed microprocessor
The system may also include other optional hot-pluggable fans.
Removing a Cooling Fan
NOTE: The procedure for removing each individual fan is the same.
CAUTION: See "Protecting Against Electrostatic Discharge" in the safety instructions in your System Information document.
NOTICE: The cooling fans are hot-pluggable. To maintain proper cooling while the system is on, replace only one fan at a time.
1.
Remove the cover (see "Removing the Cover").
2.
Pull the fan straight up to clear the chassis (see Figure 4-8).
Figure 4-8. Removing and Installing a Cooling Fan
Replacing a Cooling Fan
NOTE: The procedure for installing each individual fan is the same.
CAUTION: See "Protecting Against Electrostatic Discharge" in the safety instructions in your System Information document.
1.
Lower the fan into the retention base until the fan snaps into position (see Figure 4-8).
NOTE: After installing a new fan, allow up to 30 seconds for the system to recognize the fan and determine whether it is functioning properly. The
status indicator will turn green to signify that the fan is functioning properly (see "Cooling Fan Indicator Codes").
2.
Replace the cover (see "Replacing the Cover").
System-Fan Bracket
The system-fan bracket mounts two cooling fans to the inside of the rear chassis wall.
Removing the System-Fan Bracket
CAUTION: See "Protecting Against Electrostatic Discharge" in the safety instructions in your System Information document.
1.
Remove the two system fans (see "Removing a Cooling Fan").
To identify the system fans, see Figure 4-8.
2.
Remove the system-fan bracket (see Figure 4-9):
a.
From the rear of the chassis, press the two bracket side tabs inward that protrude through rear chassis wall.
b.
Rotate the bottom of the bracket toward the inside of the chassis and then lift the bracket out of the system.
Figure 4-9. Removing and Replacing the System-Fan Bracket
Replacing the System-Fan Bracket
CAUTION: See "Protecting Against Electrostatic Discharge" in the safety instructions in your System Information document.
1.
2.
Replace the system-fan bracket (see Figure 4-9):
a.
Lower the bracket into the chassis, hooking the top bracket tabs into the slots in the rear chassis wall.
b.
Swing the bottom of the bracket toward the rear chassis wall until the two side bracket tabs snap into place on the rear wall.
Replace the two system fans (see "Replacing a Cooling Fan").
Power Supplies
The system includes one or two hot-pluggable power supplies.
CAUTION: DC power supplies require a safety ground wire connected to the grounding post on the system (see Figure 3-3). An energy hazard
will exist if the safety ground cable is omitted or disconnected. For more information, see the DC power supply documentation.
Removing a Power Supply
NOTICE: The power supplies are hot-pluggable. The system requires one power supply to be installed for the system to operate normally. The system
is in the redundant mode when two power supplies are installed. Remove and replace only one power supply at a time in a system that is powered on.
1.
Squeeze the latch at the bottom of the power-supply handle.
2.
Rotate the power-supply handle up until the power supply is released from the chassis (see Figure 4-10).
3.
Pull the power supply straight out to clear the chassis (see Figure 4-10).
Figure 4-10. Removing and Installing a Power Supply
Replacing a Power Supply
1.
With the power-supply handle in the extended position, slide the new power supply into the chassis (see Figure 4-10).
2.
Rotate the handle down until it snaps into place (see Figure 4-10).
NOTE: After installing a new power supply, allow several seconds for the system to recognize the power supply and determine whether it is working
properly. The power- on indicator will turn green to signify that the power supply is functioning properly (see "Power Indicator Codes").
Expansion-Card Cage
The removable expansion-card cage simplifies many installation procedures by allowing you to remove the riser board and all installed expansion cards in a
single step.
Removing the Expansion-Card Cage
CAUTION: Before you perform this procedure, read the safety instructions in your System Information document.
CAUTION: See "Protecting Against Electrostatic Discharge" in the safety instructions in your System Information document.
1.
Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.
2.
Remove the cover (see "Removing the Cover").
3.
Disconnect all expansion-card cables.
4.
Rotate the expansion-card cage lever up until the cage is released from the chassis (see Figure 4-11).
5.
Lift the cage straight up to clear the chassis (see Figure 4-11).
Figure 4-11. Removing and Installing the Expansion-Card Cage
Replacing the Expansion-Card Cage
CAUTION: Before you perform this procedure, read the safety instructions in your System Information document.
CAUTION: See "Protecting Against Electrostatic Discharge" in the safety instructions in your System Information document.
NOTICE: To avoid damage to the system, keep the bottom of the expansion-card cage parallel to the system board, while lowering the cage into the
chassis.
1.
With the expansion-card cage lever in the upright position, carefully lower the cage into the chassis until it is aligned with the tabs on the chassis side
wall (see Figure 4-11).
2.
Rotate the expansion-card cage lever down until the handle is flush with the top of the cage, and the cage is secured in the chassis (see Figure 4-11).
3.
Reconnect all expansion-card cables.
4.
Replace the cover (see "Replacing the Cover").
Expansion Cards
The system includes three expansion slots. The expansion cards are installed on the system's riser board (see Figure 5-4 to identify the expansion slots).
Expansion Card Installation Guidelines
Use the following guidelines when installing expansion cards:
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You can install expansion cards of different operating speeds on the same bus; however, the bus will operate at the slowest operating speed of the
cards on that bus. For example, if one card on the bus has an operating speed of 33 MHz and the other card has an operating speed of 66 MHz, the bus
will only operate at 33 MHz.
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When installing a boot controller expansion card, such as a RAID or SCSI controller card, install the boot controller card in expansion slot 1. This position allows your operating system to properly use the boot controller card. For more information, see "PCI Bus Scan Order."
To identify expansion slots and PCI buses, see Figure 5-4. Table 4-1 lists the PCI bus and operating speed for each expansion-card slot.
Table 4-1. Expansion Slot Speeds Slot
Bus
Operating Speed
1
1
Up to 100 MHz
2
1
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3
2
Slot 1 is not empty — up to 100 MHz
Slot 1 is empty — up to 133 MHz
Up to 133 MHz
NOTE: If you are using expansion cards of different operating speeds, you should install the fastest card in slot 3 and the slowest card in slot 1.
PCI Bus Scan Order
The system's BIOS scans and numbers PCI buses and devices during startup. Expansion slots are scanned according to the host bus ordering, not by the slot
numbers. See Table 4-2 for the order in which the expansion slots and embedded PCI devices are scanned. Figure 5-4 provides a diagram of buses and
expansion slots.
Certain operating systems do not allow the PCI bus number of the system's boot controller to change after the operating system loads. Installing an
expansion card with its own PCI bridge chip in an expansion slot earlier in the PCI bus scan order than the boot controller can cause the renumbering of the
boot controller PCI bus number. To allow your operating system to properly use the boot controller expansion card, install the boot controller card, such as a
RAID or SCSI controller card, in expansion slot 1.
An additional factor affects the assignment of PCI bus numbers: an expansion card may have its own PCI bridge chip which requires the assignment of a bus
number for the card as well as one for the bridge. A particular expansion card may have two PCI bridge chips which would result in three sequential PCI bus
numbers all assigned in the same expansion slot.
If you install expansion cards, you may have some difficulty in directly determining the bus number of a controller on a particular expansion card. However, the
PCI bus scan order listed in Table 4-2 can help determine the relative numbering of PCI buses within the expansion slots. For example, a PCI controller
residing in expansion slot 3 will never have a lower bus number than one in slot 2 because slot 2 precedes slot 3 in the scan order.
Table 4-2. PCI Bus Scan Order Order Device or Slot
1
Video
2
Embedded remote access components
3
Expansion slot 1
4
Expansion slot 2
5
Expansion slot 3
6
Integrated NIC 1
7
Integrated NIC 2
8
Integrated SCSI controller on the system board
9
Optional integrated RAID controller on the system board
Installing an Expansion Card
CAUTION: Before you perform this procedure, read the safety instructions in your System Information document.
CAUTION: See "Protecting Against Electrostatic Discharge" in the safety instructions in your System Information document.
1.
Unpack the expansion card, and prepare it for installation.
For instructions, see the documentation accompanying the card.
2.
Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.
3.
Remove the cover (see "Removing the Cover").
4.
Disconnect all expansion-card cables.
5.
Remove the expansion-card cage (see "Removing the Expansion-Card Cage").
6.
Position the expansion-card cage so that the riser board lies horizontally on your work surface.
7.
Open the expansion-card latch (see Figure 4-12) and remove the filler bracket.
8.
Install the expansion card (see Figure 4-12).
a.
Position the expansion card so that the card-edge connector aligns with the expansion-card connector on the expansion-card riser board.
b.
Insert the card-edge connector firmly into the expansion-card connector until the card is fully seated.
c.
When the card is seated in the connector, close the expansion-card latch (see Figure 4-12).
The card guide latch closes automatically as the card is seated in the connector.
Figure 4-12. Installing an Expansion Card
9.
10.
Replace the expansion-card cage (see "Replacing the Expansion-Card Cage").
Reconnect all expansion-card cables, including those for the new card.
See the documentation that came with the card for information about its cable connections.
NOTE: If the expansion card you are installing is of a different operating speed as the card already installed on the same PCI bus, all expansion
cards on that bus will operate at the slower speed.
11.
Replace the cover (see "Replacing the Cover").
Removing an Expansion Card
CAUTION: Before you perform this procedure, read the safety instructions in your System Information document.
CAUTION: See "Protecting Against Electrostatic Discharge" in the safety instructions in your System Information document.
1.
Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.
2.
Remove the cover (see "Removing the Cover").
3.
Disconnect all expansion-card cables.
4.
Remove the expansion-card cage (see "Removing the Expansion-Card Cage").
5.
Position the expansion-card cage so that the riser board lies horizontally on your work surface.
6.
Release the expansion card:
7.
a.
Open the expansion-card latch (see Figure 4-12).
b.
Press the release tab on the card-guide latch (see Figure 4-12).
c.
Grasp the expansion card by its top corners, and carefully remove it from the expansion-card connector.
If you are removing the card permanently, install a metal filler bracket over the empty expansion slot opening and close the expansion-card latch.
NOTE: You must install a filler bracket over an empty expansion slot to maintain Federal Communications Commission (FCC) certification of the
system. The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system.
8.
Replace the expansion-card cage (see "Replacing the Expansion-Card Cage").
9.
Reconnect all expansion-card cables.
10.
Replace the cover (see "Replacing the Cover").
Expansion-Card Riser Board
The expansion-card riser board contains three PCI/PCI-X expansion slots and the chassis intrusion switch.
Removing the Expansion-Card Riser Board
CAUTION: Before you perform this procedure, read the safety instructions in your System Information document.
CAUTION: See "Protecting Against Electrostatic Discharge" in the safety instructions in your System Information document.
1.
Remove the expansion-card cage (see "Removing the Expansion-Card Cage").
2.
Remove all expansion cards (see "Removing an Expansion Card").
3.
Remove the expansion-card riser board (see Figure 4-13):
a.
Loosen the thumbscrew on the card-guide latch bracket.
b.
Rotate the card-guide latch bracket.
c.
Loosen the thumbscrew on the riser board.
d.
Slide the riser board toward the expansion slot openings about 0.5 inch. e.
Lift the riser board off the expansion-card cage's grounding tabs.
Figure 4-13. Removing and Replacing the Expansion-Card Riser Board
Replacing the Expansion-Card Riser Board
CAUTION: Before you perform this procedure, read the safety instructions in your System Information document.
CAUTION: See "Protecting Against Electrostatic Discharge" in the safety instructions in your System Information document.
1.
Replace the expansion-card riser board (see Figure 4-13):
a.
Align the riser board with the expansion-card cage's grounding tabs.
b.
Slide the riser board toward the card-guide latch bracket about 0.5 inch. c.
Tighten the thumbscrew on the riser board.
d.
Rotate the card-guide latch bracket back into position.
e.
Tighten the thumbscrew on the card-guide latch bracket.
2.
Install all expansion cards (see "Installing an Expansion Card").
3.
Replace the expansion-card cage (see "Replacing the Expansion-Card Cage").
Memory Modules
The six memory module connectors on the system board can accommodate 256 MB to 6 GB of registered memory modules. The memory module connectors are arranged in pairs which consist of three banks.
Memory Upgrade Kits
The system is upgradable to 6 GB by installing combinations of 128-, 256-, 512-MB, and 1-GB registered DDR SDRAM modules. You can purchase memory
upgrade kits as needed.
NOTE: The memory modules must be PC-1600 compliant.
Memory Module Installation Guidelines
Memory module connectors are arranged in pairs, labeled A and B. Each pair of modules forms a single bank. See Figure 5-3 to identify memory module
connectors on the system board.
When you install memory modules, follow these guidelines:
l
You must install memory modules in matched pairs.
l
Install identical memory modules in connectors A and B for bank 1 before installing modules in connectors for bank 2, and so on.
Table 4-3 lists several sample memory configurations based on these guidelines.
Table 4-3. Sample Memory Module Configurations Total Desired
Memory
BANK1
BANK2
A
B
A
256 MB
128 MB
128 MB
None
512 MB
256 MB
256 MB
1 GB
512 MB
512 MB
2 GB
512 MB
2 GB
BANK3
B
A
B
None
None
None
None
None
None
None
None
None
None
None
512 MB
512 MB
512 MB
None
None
1 GB
1 GB
None
None
None
None
3 GB
1 GB
1 GB
512 MB
512 MB
None
None
6 GB
1 GB
1 GB
1 GB
1 GB
1 GB
1 GB
NOTE: This table only lists sample memory module configurations. Not all possible configurations are listed.
Performing a Memory Upgrade
CAUTION: Before you perform this procedure, read the safety instructions in your System Information document.
CAUTION: See "Protecting Against Electrostatic Discharge" in the safety instructions in your System Information document.
1.
Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.
2.
Remove the cover (see "Removing the Cover").
3.
Install or replace the memory module pairs as necessary to reach the desired memory total (see "Installing Memory Modules" and "Removing Memory
Modules").
See Figure 5-3 to locate the memory module connectors.
4.
5.
Replace the cover (see "Replacing the Cover").
Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals.
After the system completes the POST routine, it runs a memory test.
The system detects that the new memory does not match the system configuration information, which is stored in NVRAM. The monitor displays an error
message that ends with the following words:
Press <F1> to continue; <F2> to enter System Setup
6.
Press <F2> to enter the System Setup program, and check the System Memory setting.
The system should have already changed the value in the System Memory setting to reflect the newly installed memory.
7.
If the System Memory value is incorrect, one or more of the memory modules may not be installed properly. Repeat steps 1 through 6, ensuring that
the memory modules are firmly seated in their connectors.
8.
Run the system memory test in system diagnostics.
Installing Memory Modules
CAUTION: Before you perform this procedure, read the safety instructions in your System Information document.
CAUTION: See "Protecting Against Electrostatic Discharge" in the safety instructions in your System Information document.
1.
Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.
2.
Remove the cover (see "Removing the Cover").
3.
Locate the memory module connectors in which you will install a memory module (see Figure 5-3).
4.
Press down and outward on the memory module connector ejectors, as shown in Figure 4-14, to allow the memory module to be inserted into the
connector.
Figure 4-14. Removing and Installing a Memory Module
5.
Align the memory module's edge connector with the alignment key, and insert the memory module in the connector (see Figure 4-14).
The memory module connector has an alignment key that allows the memory module to be installed in the connector in only one way.
6.
Press down on the memory module with your thumbs while pulling up on the ejectors with your index fingers to lock the memory module into the
connector (see Figure 4-14).
When the memory module is properly seated in the connector, the memory module connector ejectors should align with the ejectors on the other
connectors with memory modules installed.
7.
Repeat steps 3 through 6 of this procedure to install the remaining memory modules.
8.
Perform steps 4 through 8 of the procedure in "Performing a Memory Upgrade."
Removing Memory Modules
CAUTION: Before you perform this procedure, read the safety instructions in your System Information document.
CAUTION: See "Protecting Against Electrostatic Discharge" in the safety instructions in your System Information document.
1.
Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.
2.
Remove the cover (see "Removing the Cover").
3.
Locate the memory module connectors from which you will remove memory modules (see Figure 5-3).
4.
Press down and outward on the memory module connector ejectors until the memory module pops out of the connector (see Figure 4-14).
5.
Repeat steps 3 and 4 of this procedure to remove any other memory modules.
6.
Perform steps 4 through 8 of the procedure in "Performing a Memory Upgrade."
CD and Diskettes Drives
A CD drive and a diskette drive mount together on a tray that slides in the front panel and connects to the controllers on the system board through the SCSI
backplane board.
Removing the CD/Diskette Drive Tray
CAUTION: See "Protecting Against Electrostatic Discharge" in the safety instructions in your System Information document.
1.
Remove the bezel (see "Removing the Bezel").
2.
Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet.
3.
Grasp the CD/diskette drive tray release handle and pull the tray out of the system (see Figure 4-15).
Figure 4-15. Removing and Installing the CD/Diskette Drive Tray
Replacing the CD/Diskette Drive Tray
CAUTION: See "Protecting Against Electrostatic Discharge" in the safety instructions in your System Information document.
1.
Align the CD/diskette drive tray with the opening in the front panel.
2.
Press the CD/diskette drive tray release handle until the tray snaps into place (see Figure 4-15).
3.
Reconnect your system and peripherals to their electrical outlets, and turn on the system.
4.
Replace the bezel (see "Replacing the Bezel").
Removing the CD and Diskette Drives From the Tray
CAUTION: See "Protecting Against Electrostatic Discharge" in the safety instructions in your System Information document.
1.
Remove the CD/diskette drive tray (see "Removing the CD/Diskette Drive Tray").
2.
Disconnect the cable from the CD drive by pulling the cable connector away from the drive connector (see Figure 4-16).
3.
Loosen the thumbscrew on the drive tray brace and remove the brace (see Figure 4-16).
4.
Lift the CD drive up and to the right, away from the drive tray. (see Figure 4-16)
NOTE: If you are only replacing the CD drive, it is not necessary to remove the diskette drive from the drive tray. Go to the procedure, "Replacing
the CD and Diskette Drives on the Tray."
5.
6.
Disconnect the cable from from the diskette drive (see Figure 4-16):
a.
Pull the securing latch on the drive's connector upward to release the cable.
b.
Slide the cable out of the drive's connector.
Lift the diskette drive up and to the right, away from the drive tray.
Figure 4-16. Removing and Replacing the CD and Diskette Drives
Replacing the CD and Diskette Drives on the Tray
CAUTION: See "Protecting Against Electrostatic Discharge" in the safety instructions in your System Information document.
1.
2.
Install the diskette drive on the drive tray (see Figure 4-16):
a.
Lower the left side of the drive to the tray with the tray's pins aligned with the drive's holes.
b.
Pull the drive securing lever to the right and lower the right side of the drive onto the tray.
Connect the cable to the diskette drive (see Figure 4-16):
a.
Ensure that the securing latch on the drive's connector is in the released position.
b.
Slide the cable into the drive's connector.
c.
3.
Press the cable securing latch into the locked position.
Install the CD drive on the drive tray (see Figure 4-16):
a.
Lower the left side of the drive to the tray with the tray's pins aligned with the drive's holes.
b.
Lower the right side of the drive onto the tray.
4.
Replace the drive tray brace by aligning the end of the brace with the notch on the tray, and then tighten the brace's thumbscrew (see Figure 4-16).
5.
Connect the cable to the CD drive by pressing the cable connector to the drive connector.
6.
Replace the CD/diskette drive tray (see "Replacing the CD/Diskette Drive Tray").
Removing the CD/Diskette Drive Cable
CAUTION: See "Protecting Against Electrostatic Discharge" in the safety instructions in your System Information document.
1.
Remove the CD/diskette drive tray (see "Removing the CD/Diskette Drive Tray").
NOTE: You do not have to remove the CD and diskette drives from the tray to remove the drive cable (see "Removing the CD and Diskette Drives
From the Tray"). However, you must disconnect the cable from the drives to replace the cable.
2.
3.
If you did not remove the CD and diskette drives from the tray, disconnect the cable from the drives (see Figure 4-16):
a.
Disconnect the cable from the CD drive by pulling the cable connector away from the drive.
b.
Disconnect the cable from the diskette drive by pulling the securing latch on the drive's connector upward to release the cable, and then sliding
the cable out of the drive's connector.
Remove the drive cable assembly from the tray bracket (see Figure 4-17):
a.
Remove the two rivets that secure the cable assembly board to the tray bracket.
b.
Remove the two rivet collars from the board.
c.
Lift the board away from the tray bracket.
Figure 4-17. Removing the CD/Diskette Drive Cable
Replacing the CD/Diskette Drive Cable
CAUTION: See "Protecting Against Electrostatic Discharge" in the safety instructions in your System Information document.
1.
Replace the drive cable assembly on the tray bracket (see Figure 4-17):
a.
Align the holes in the cable assembly board with the holes in the tray bracket.
b.
Replace the two rivet collars in the board.
c.
Replace the two rivets that secure the board to the tray bracket.
2.
If you removed the CD and diskette drives from the tray, replace the drives on the tray (see "Replacing the CD and Diskette Drives on the Tray").
3.
If you did not remove the CD and diskette drives from the tray, connect the cable to the drives (see Figure 4-16):
a.
Connect the cable to the diskette drive by raising the securing latch on the drive's connector to the released position, sliding the cable into the
drive's connector, and pressing the cable securing latch into the locked position.
b.
Connect the cable to the CD drive by pressing the cable connector to the drive connector.
4.
Replace the CD/diskette drive tray (see "Replacing the CD/Diskette Drive Tray").
SCSI Configuration Information
Although SCSI devices are installed in essentially the same way as other devices, their configuration requirements are different. To install and configure an
external SCSI device, follow the guidelines in the following subsections.
SCSI Interface Cables
SCSI interface connectors are keyed for correct insertion. Keying ensures that the pin-1 wire in the cable connects to pin 1 in the connectors on both ends.
When you disconnect an interface cable, take care to grasp the cable connector, rather than the cable itself, to avoid stress on the cable.
SCSI ID Numbers
Each device attached to a SCSI host adapter must have a unique SCSI ID number from 0 to 15.
A SCSI tape drive is configured by default as SCSI ID 6.
NOTE: There is no requirement that SCSI ID numbers be assigned sequentially or that devices be attached to the cable in order by ID number.
Device Termination
SCSI logic requires that termination be enabled for the two devices at opposite ends of the SCSI chain and disabled for all devices in between. For internal
SCSI devices, termination is configured automatically. For external SCSI devices, you should disable termination on all devices and use terminated cables. See
the documentation provided with any optional SCSI device you purchase for information on disabling termination.
External SCSI Tape Drive
This subsection describes how to configure and install an external SCSI tape drive.
Installing an External SCSI Tape Drive
CAUTION: See "Protecting Against Electrostatic Discharge" in the safety instructions in your System Information document.
1.
2.
Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.
Prepare the tape drive for installation.
Ground yourself by touching an unpainted metal surface on the back of the system, unpack the drive (and controller card, if applicable), and compare the
jumper and switch settings with those in the drive documentation. Change any settings necessary for your system's configuration.
3.
Connect the tape drive's interface cable to the external SCSI connector on the controller card.
4.
Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals.
5.
Perform a tape backup and verification test with the drive as instructed in the software documentation that came with the drive.
Hard Drives
This subsection describes how to install and configure SCSI hard drives in the system's internal hard-drive bays.
Before You Begin
Before attempting to remove or install a drive while the system is running, see the documentation for the RAID controller card ensure that the system is
configured correctly to support hot-pluggable drive removal and insertion.
SCSI hard drives are supplied in special drive carriers that fit in the hard-drive bays.
NOTE: You should only use drives that have been tested and approved by the system manufacturer for use with the SCSI backplane board.
You may need to use different programs than those provided with the operating system to partition and format hard drives. See "Installing and Configuring
SCSI Drivers" in the User's Guide for information and instructions.
NOTICE: Do not turn off or reboot your system while the drive is being formatted. Doing so can cause a drive failure.
When you format a high-capacity hard drive, allow enough time for the formatting to be completed. Long format times for these drives are normal. For
example, an exceptionally large drive can take over an hour to format.
SCSI Backplane Board Configuration
The hard-drive bays provide space for up to five 1-inch SCSI hard drives. The hard drives connect to a controller on the system board or a RAID controller card
through the SCSI backplane board.
The system provides several options for hard drive configurations:
l
l
l
SCSI backplane daughter card (see "Installing the SCSI Backplane Daughter Card"):
¡
1 x 5 configuration, without the SCSI backplane daughter card installed
¡
2/3 split configuration, with the SCSI backplane daughter card installed
SCSI controller:
¡
Onboard SCSI controller
¡
Optional integrated RAID controller (see "Activating the Integrated RAID Controller")
¡
RAID controller card (see "Installing a RAID Controller Card")
Cabling:
¡
If a RAID controller card is not installed, no cables are required to use either the onboard SCSI controller or optional integrated RAID controller in
either a 1 x 5 or 2/3 split configuration.
¡
If a RAID controller card is installed, cables can be connected from the controller card to SCSIA and/or SCSIB backplane board connector(s). A
backplane board connector that is not attached to the RAID controller card will use the onboard SCSI controller or optional integrated RAID
controller.
¡
If a cable is connected to the SCSIB backplane board connector, the SCSI backplane daughter card must be installed to activate the 2/3 split
configuration. Otherwise, the system will display an error message.
See Figure 5-5 to locate the connectors on the SCSI backplane board.
Removing a Hard Drive
NOTICE: Not all operating systems support hot-plug drive installation. See the documentation supplied with your operating system.
1.
Remove the bezel (see "Removing the Bezel").
2.
Take the hard drive offline and wait until the hard-drive indicator codes on the drive carrier signal that the drive may be removed safely (see Table 3-6).
If the drive has been online, the drive status indicator will blink green twice per second as the drive is powered down. When all indicators are off, the
drive is ready for removal.
See your operating system documentation for more information on taking the hard drive offline.
3.
4.
Open the hard-drive carrier handle to release the drive (see Figure 4-18).
Slide the hard drive out until it is free of the drive bay (see Figure 4-18).
If you are permanently removing the hard drive, install a blank insert.
Figure 4-18. Removing and Installing a Hard-Drive
5.
Replace the bezel (see "Replacing the Bezel").
6.
If your replacement hard drive does not have a carrier, remove the faulty drive from its carrier (see "Removing a Hard Drive From Its Carrier").
Installing a Hard Drive
NOTICE: When installing a hard drive, ensure that the adjacent drives are fully installed. Inserting a hard-drive carrier and attempting to lock its handle
next to a partially installed carrier can damage the partially installed carrier's shield spring and make it unusable.
NOTICE: Not all operating systems support hot-plug drive installation. See the documentation supplied with your operating system.
1.
Remove the bezel (see "Removing the Bezel").
2.
If your replacement hard drive does not have a carrier, install the new drive on a carrier (see "Installing a Hard Drive on a Carrier").
3.
Open the hard-drive carrier handle (see Figure 4-18).
NOTICE: Do not insert a hard-drive carrier and attempt to lock its handle next to a partially installed carrier. Doing so can damage the partially installed
carrier's shield spring and make it unusable. Ensure that the adjacent drive carrier is fully installed.
4.
Insert the hard-drive carrier into the drive bay (see Figure 4-18).
5.
Close the hard-drive carrier handle to lock it in place.
6.
Replace the bezel (see "Replacing the Bezel").
7.
Install any required SCSI device drivers (see "Installing and Configuring SCSI Drivers" in the User's Guide for information).
8.
If the hard drive is new, run the SCSI controllers test in system diagnostics.
Removing a Hard Drive From Its Carrier
CAUTION: See "Protecting Against Electrostatic Discharge" in the safety instructions in your System Information document.
1.
Remove the hard drive from the system (see "Removing a Hard Drive").
2.
Remove the four screws that secure the drive to the carrier (see Figure 4-19).
3.
Remove the hard drive from the carrier.
Figure 4-19. Removing a Hard Drive From its Carrier
Installing a Hard Drive on a Carrier
CAUTION: See "Protecting Against Electrostatic Discharge" in the safety instructions in your System Information document.
1.
Insert the replacement hard drive into the carrier (see Figure 4-19).
2.
Install the four screws that secure the drive to the carrier.
3.
Install the hard drive in the system (see "Installing a Hard Drive").
Integrated RAID Controller
To activate the integrated RAID controller, you must install three components, the RAID controller memory module, hardware key, and battery.
Activating the Integrated RAID Controller
CAUTION: Before you perform this procedure, read the safety instructions in your System Information document.
CAUTION: See "Protecting Against Electrostatic Discharge" in the safety instructions in your System Information document.
CAUTION: Replace the battery only with the same or equivalent type recommended by the manufacturer. Discard used batteries according to the
manufacturer's instructions. See the System Information document for additional information.
NOTICE: To avoid possible data loss, back up all data on the hard drives before changing the mode of operation of the integrated SCSI controller from
SCSI to RAID.
1.
Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.
2.
Remove the cover (see "Removing the Cover").
3.
Push the ejectors on the RAID memory module connector down and outward to allow the memory module to be inserted into the connector (see
Figure 4-20).
See Figure 5-3 to locate the RAID memory module connector on the system board.
4.
Align the memory module's edge connector with the alignment keys, and insert the memory module into the connector (see Figure 4-20).
The memory module connector has two alignment keys that allow the memory module to be installed into the connector in only one way.
NOTE: The RAID controller memory module must be an unbuffered memory module, rated to run at 100 MHz or faster. Do not substitute registered
memory modules such as those used for system memory.
5.
Press on the memory module with your thumbs while pulling up on the ejectors with your index fingers to lock the memory module into the connector.
Figure 4-20. Installing the RAID Controller Memory Module
6.
Push the ejectors on the RAID hardware key connector down and outward to allow the key to be inserted into the connector (see Figure 4-21).
7.
Insert the RAID hardware key into its connector on the system board and secure the key with the latches on each end of the connector (see Figure 421).
See Figure 5-3 to locate the RAID hardware key on the system board.
8.
Press on the hardware key with your thumbs while pulling up on the ejectors with your index fingers to lock the hardware key into the connector.
Figure 4-21. Installing the RAID Hardware Key
9.
Connect the battery cable to the RAID battery cable connector on the system board.
See Figure 5-3 to locate the RAID battery cable connector on the system board.
10.
Hook the retention tab on the bottom of the battery into the slot in the chassis side wall, and then snap the battery release clip into place (see
Figure 4-22).
Figure 4-22. Removing and Installing the RAID Battery
11.
Replace the cover (see "Replacing the Cover").
12.
Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals.
13.
Enter the System Setup program and verify that the setting for the SCSI controller has changed to reflect the presence of the RAID hardware (see
"Using the System Setup Program").
14.
Install the RAID software.
See the RAID controller documentation for more information.
RAID Controller Card
Installing a RAID Controller Card
Follow these general guidelines when installing a RAID controller card. For specific instructions, see the documentation supplied with the RAID controller card.
CAUTION: Before you perform this procedure, read the safety instructions in your System Information document.
CAUTION: See "Protecting Against Electrostatic Discharge" in the safety instructions in your System Information document.
NOTICE: To avoid possible data loss, back up all data on the hard drives before changing the mode of operation of the integrated SCSI controller from
SCSI to RAID.
1.
Unpack the RAID controller card, and prepare it for installation.
For instructions, see the documentation accompanying the card.
2.
Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.
3.
Remove the cover (see "Removing the Cover").
4.
Install the RAID controller card (see "Installing an Expansion Card").
5.
Connect SCSI interface cables supplied with the card to the SCSIA and/or SCSIB connectors on the SCSI backplane board.
NOTE: Cables can be connected from the RAID controller card to SCSIA and/or SCSIB backplane board connector(s). A backplane board connector
that is not attached to the RAID controller card will use the onboard SCSI controller or optional integrated RAID controller.
To identify the connector on the RAID controller card, see documentation for the card. See Figure 5-5 to locate the SCSI controller connectors on the
SCSI backplane board.
Route the SCSI cables over the SCSI backplane board to the expansion-card cage.
6.
Connect the external SCSI devices to the card's external connector on the system's back panel.
If you are attaching multiple external SCSI devices, daisy-chain the devices to each other using the cables shipped with each device.
7.
Replace the cover (see "Removing the Cover").
8.
Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals.
9.
Install any required SCSI device drivers (see "Installing and Configuring SCSI Drivers" in the User's Guide).
10.
Test the SCSI devices.
Test a SCSI hard drive by running the SCSI Controllers test in the system diagnostics.
SCSI Backplane Daughter Card
To operate the SCSI backplane in a split backplane configuration, you must install a daughter card. In a split backplane configuration, the five hard-drive bays
are arranged in one group of two drives and another group of three drives. This configuration is referred to as a 2/3 split backplane configuration.
Installing the SCSI Backplane Daughter Card
CAUTION: Before you perform this procedure, read the safety instructions in your System Information document.
CAUTION: See "Protecting Against Electrostatic Discharge" in the safety instructions in your System Information document.
NOTICE: To avoid possible data loss, back up all data on the hard drives before changing the SCSI configuration.
1.
Unpack the SCSI backplane board daughter card kit.
2.
Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.
3.
Remove the cover (see "Removing the Cover").
4.
The daughter card fits between the sides of the card guide above the drive bay. To install the daughter card in the card guide, performing the following
steps:
a.
Hold the daughter card by its edges with the component side facing up and the card connector facing the SCSI backplane board (see Figure 423).
b.
Ensure that the retention lever is in the open position.
c.
Position the card in the drive bay so that the notches on the left and right edges of the card are aligned with the tabs on the card guide above
the drive bay.
d.
Lower the card into the card guide.
e.
Close the retention lever to slide the daughter card into the SCSI backplane connector and lock the card into place (see Figure 4-23).
Figure 4-23. Installing a SCSI Backplane Daughter Card
5.
Reconfigure the SCSI cable connections to the SCSI backplane as necessary to operate the backplane as a 2/3 split backplane:
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If a RAID controller card is not installed, no cables are required to use either the onboard SCSI controller or optional integrated RAID controller in
either a 1 x 5 or 2/3 split configuration.
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If a RAID controller card is installed, cables can be connected from the controller card to SCSIA and/or SCSIB backplane board connector(s). A
backplane board connector that is not attached to the RAID controller card will use the onboard SCSI controller or optional integrated RAID
controller.
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If a cable is connected to the SCSIB backplane board connector, the SCSI backplane daughter card must be installed to activate the 2/3 split
configuration. Otherwise, the system will display an error message.
See Figure 5-5 to locate the connectors on the SCSI backplane board.
6.
Replace the cover (see "Removing the Cover").
7.
Reconnect your system and peripherals to their electrical outlets, and turn on the system.
Removing the SCSI Backplane Daughter Card
CAUTION: Before you perform this procedure, read the safety instructions in your System Information document.
CAUTION: See "Protecting Against Electrostatic Discharge" in the safety instructions in your System Information document.
NOTICE: To avoid possible data loss, back up all data on the hard drives before changing the SCSI configuration.
1.
Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.
2.
Pull the retention lever to slide the daughter card away from the SCSI backplane connector (see Figure 4-23).
3.
Lift the card up and away from the tabs on the card guide above the drive bay (see Figure 4-23).
SCSI Backplane Board
The system contains a 3.5-inch diskette drive and a CD drive mounted on the CD/diskette drive tray that connects to the controllers on the system board
through the SCSI backplane board. The system also contains up to five 1-inch SCSI hard drives that connect to a controller on the system board or a RAID
controller card through the SCSI backplane board.
Removing the SCSI Backplane Board
CAUTION: Before you perform this procedure, read the safety instructions in your System Information document.
CAUTION: See "Protecting Against Electrostatic Discharge" in the safety instructions in your System Information document.
1.
Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.
2.
Remove the cover (see "Removing the Cover").
3.
Remove the control-panel cable cover (see "Removing the Control-Panel Cable Cover").
4.
Pull the system board tray straight back until it stops (see "Removing the System Board Tray").
5.
Remove the SCSI backplane daughter card if it is installed (see "Removing the SCSI Backplane Daughter Card").
6.
Remove the CD/diskette drive tray (see "Removing the CD/Diskette Drive Tray").
7.
Remove all hard drives (see "Removing a Hard Drive").
8.
Loosen thumbscrew that secures the SCSI backplane board in the system (see Figure 4-24).
9.
Slide the backplane board toward the right side chassis wall about 0.5 inch. 10.
Lift backplane board off of its grounding tabs.
11.
Lift the backplane board and disconnect the control-panel cable from the board (see Figure 4-5).
12.
Lift backplane board out of the system board tray (see Figure 4-24).
Figure 4-24. Removing and Replacing the SCSI Backplane Board
Replacing the SCSI Backplane Board
CAUTION: Before you perform this procedure, read the safety instructions in your System Information document.
CAUTION: See "Protecting Against Electrostatic Discharge" in the safety instructions in your System Information document.
1.
Lower the backplane board into the system board tray.
2.
Connect the control-panel cable to the SCSI backplane board (see Figure 4-5).
NOTICE: To avoid damage to the system, align the bottom of the backplane board in the board's mounting grooves before rotating the top of the board
onto the grounding tabs (see Figure 4-24).
3.
Align the bottom of the backplane board in the board's mounting grooves (see Figure 4-24).
4.
Rotate the top of the backplane board onto the board's grounding tabs.
5.
Slide the backplane board toward the left side chassis wall about 0.5 inch. 6.
Tighten the thumbscrew on the backplane board.
7.
Install all SCSI hard drives (see "Installing a Hard Drive").
8.
Replace the CD/diskette drive tray (see "Replacing the CD/Diskette Drive Tray").
9.
If necessary, install the SCSI backplane daughter card (see "Installing the SCSI Backplane Daughter Card").
10.
Replace the system board tray (see "Replacing the System Board Tray").
11.
Replace the control-panel cable cover (see "Replacing the Control-Panel Cable Cover").
12.
Replace the cover (see "Replacing the Cover").
13.
Reconnect your system and peripherals to their electrical outlets, and turn on the system.
System Board Tray
See Figure 5-3 to identify the system board components.
Removing the System Board Tray
CAUTION: Before you perform this procedure, read the safety instructions in your System Information document.
CAUTION: See "Protecting Against Electrostatic Discharge" in the safety instructions in your System Information document.
1.
Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.
2.
Remove the cover (see "Removing the Cover").
NOTICE: To prevent damage to the system board tray levers, rotate the levers simultaneously to remove or replace the system board tray.
3.
Rotate the system board tray levers up simultaneously until the tray releases from the chassis (see Figure 4-25).
Figure 4-25. Removing and Installing the System Board Tray
4.
Pull the system board tray straight back until it stops.
5.
Lift the front of the system board tray upward slightly and then pull the tray straight back until it clears the chassis.
Replacing the System Board Tray
CAUTION: Before you perform this procedure, read the safety instructions in your System Information document.
CAUTION: See "Protecting Against Electrostatic Discharge" in the safety instructions in your System Information document.
1.
With the system board tray levers in the upright position, slide the tray into the chassis until it stops (see Figure 4-25).
NOTICE: To prevent damage to the system board tray levers, rotate the levers simultaneously to remove or replace the system board tray.
2.
Rotate the system board tray levers down simultaneously until the tray is secured in the chassis (see Figure 4-11).
3.
Replace the cover (see "Replacing the Cover").
System Board Tray Levers
NOTICE: To prevent damage to the system board tray levers, rotate the levers simultaneously to remove or replace the system board tray.
Removing the System Board Tray Levers
CAUTION: Before you perform this procedure, read the safety instructions in your System Information document.
CAUTION: See "Protecting Against Electrostatic Discharge" in the safety instructions in your System Information document.
1.
Remove the system board tray (see "Removing the System Board Tray").
2.
For each lever, remove the screw securing the lever to the tray (see Figure 4-26).
Figure 4-26. Removing the System Board Tray Levers
Replacing the System Board Tray Levers
CAUTION: Before you perform this procedure, read the safety instructions in your System Information document.
CAUTION: See "Protecting Against Electrostatic Discharge" in the safety instructions in your System Information document.
NOTICE: Ensure that the screw securing each lever to the system board tray is firmly tightened.
1.
For each lever, replace the screw securing the lever to the system board tray (see Figure 4-26).
2.
Replace the system board tray (see "Replacing the System Board Tray").
Microprocessors
To take advantage of future options in speed and functionality, you can add a second microprocessor or replace either the primary or secondary
microprocessor.
NOTICE: The second microprocessor must be of the same type as the first. If the two microprocessors are different speeds, both will operate at the
speed of the slower microprocessor.
Each microprocessor and its associated cache memory are contained in a PGA package that is installed in a ZIF socket on the system board.
NOTE: A microprocessor must be installed in socket 1, and a VRM must be installed for each installed microprocessor. To identify microprocessors and
VRMs, see Figure 5-3.
NOTE: In a single microprocessor system, the microprocessor must be installed in the PROC 1 socket.
The following items are included in the microprocessor upgrade kit:
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A microprocessor
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A heat sink
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Two securing clips
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A cooling fan
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A VRM, if adding a second microprocessor
Adding or Replacing a Microprocessor
CAUTION: Before you perform this procedure, read the safety instructions in your System Information document.
CAUTION: See "Protecting Against Electrostatic Discharge" in the safety instructions in your System Information document.
1.
Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.
2.
Remove the cover (see "Removing the Cover").
If you are installing a second microprocessor, go to step 6.
NOTE: The system is designed to allow you to remove the microprocessor heat sink without removing the microprocessor cooling fan. However,
you can remove the fan to provide easier access to the heat sink retention clips (see "Removing a Cooling Fan").
3.
Remove the microprocessor heat sink:
a.
Press down on the heat-sink securing clips to release the clips from the retaining tabs on the ZIF socket (see Figure 4-27).
b.
Remove the heat sink securing clips.
CAUTION: The microprocessor and heat sink can become extremely hot. Be sure the microprocessor has had sufficient time to cool before
handling.
NOTICE: Never remove the heat sink from a microprocessor unless you intend to remove the microprocessor. The heat sink is required to maintain
proper thermal conditions.
NOTICE: After removing the heat sink, place it upside down on a flat surface to prevent the thermal interface material from being damaged or
contaminated.
c.
Remove the heat sink.
Figure 4-27. Removing and Installing the Heat Sink
4.
Pull the socket release lever upward to the fully open position (see Figure 4-28).
NOTICE: Be careful not to bend any of the pins when removing the microprocessor. Bending the pins can permanently damage the microprocessor.
5.
Lift the microprocessor out of the socket and leave the release lever in the open position so that the socket is ready for the new microprocessor (see
Figure 4-28).
Figure 4-28. Removing and Installing the Microprocessor
6.
Unpack the new microprocessor.
If any of the pins on the microprocessor appear bent, see "Obtaining Technical Assistance."
7.
Ensure that the microprocessor socket release lever is in the fully open position.
8.
Align pin 1 on the microprocessor (see Figure 4-28) with pin 1 on the microprocessor socket.
NOTE: No force is needed to install the microprocessor in the socket. When the microprocessor is aligned correctly, it should drop into the socket.
9.
Install the microprocessor in the socket (see Figure 4-28).
NOTICE: Positioning the microprocessor incorrectly can permanently damage the microprocessor and the system when you turn on the system. When
placing the microprocessor in the socket, be sure that all of the pins on the microprocessor go into the corresponding holes. Be careful not to bend the
pins.
10.
When the microprocessor is fully seated in the socket, rotate the socket release lever back down until it snaps into place, securing the microprocessor
in the socket.
11.
Place the new heat sink on top of the microprocessor (see Figure 4-27).
12.
Orient the securing clips as shown in Figure 4-27.
13.
Hook the end of the clips without the latch to the tab on the edge of the socket.
14.
Push down and pivot the securing clip latch until the hole on the clip latches onto the ZIF socket tab.
NOTICE: A cooling fan is required for each microprocessor to maintain proper thermal conditions.
15.
Ensure that the microprocessor cooling fan is installed:
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If you removed the microprocessor cooling fan before you removed the microprocessor heat sink, replace the fan.
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If you installed a second microprocessor, install the fan for the new microprocessor.
For information on installing or replacing a cooling fan, see "Replacing a Cooling Fan."
16.
If you are adding a second microprocessor, install the VRM in the VRM 2 connector, pushing down firmly to make sure that the latches engage (see
Figure 4-29).
Figure 4-29. Installing the VRM
17.
Replace the cover (see "Replacing the Cover").
18.
Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals.
19.
Enter the System Setup program, and ensure that the microprocessor options match the new system configuration (see "Using the System Setup
Program").
As the system boots, it detects the presence of the new microprocessor and automatically changes the system configuration information in the System
Setup program. If you installed a second microprocessor, a message similar to the following appears:
Two 1.8 GHZ Processors, Processor Bus: 400 MHz, L2 cache 512 KB Advanced If only one microprocessor is installed, a message similar to the following appears:
One 1.8 GHz Processor, Processor Bus: 400 MHz, L2 cache 512 KB Advanced 20.
Confirm that the top line of the system data area in the System Setup program correctly identifies the installed microprocessor(s) (see "Using the
System Setup Program").
21.
Exit the System Setup program.
22.
Run the system diagnostics to verify that the new microprocessor is operating correctly.
See "Running the System Diagnostics" for information on running the diagnostics and troubleshooting any problems that may occur.
System Battery
The system battery is a 3.0-volt (V), coin-cell battery.
Replacing the System Battery
CAUTION: Before you perform this procedure, read the safety instructions in your System Information document.
CAUTION: There is a danger of a new battery exploding if it is incorrectly installed. Replace the battery only with the same or equivalent type
recommended by the manufacturer. Discard used batteries according to the manufacturer's instructions. See the System Information document
for additional information.
CAUTION: See "Protecting Against Electrostatic Discharge" in the safety instructions in your System Information document.
1.
Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.
2.
Remove the cover (see "Removing the Cover").
3.
Remove the expansion-card cage (see "Removing the Expansion-Card Cage").
4.
Remove the system battery (see Figure 4-30). See Figure 5-3 to locate the system battery on the system board.
You can pry the system battery out of its connector with your fingers or with a blunt, nonconductive object such as a plastic screwdriver.
5.
Install the new system battery with the side labeled "+" facing up (see Figure 4-30).
Figure 4-30. Removing and Installing the System Battery
6.
Replace the expansion-card cage (see "Replacing the Expansion-Card Cage").
7.
Replace the cover (see "Replacing the Cover").
8.
Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals.
9.
Enter the System Setup program to confirm that the battery is operating properly (see "Using the System Setup Program").
10.
Enter the correct time and date in the System Setup program's Time and Date fields.
11.
Exit the System Setup program.
12.
To test the newly installed battery, turn off the system and disconnect it from the electrical outlet for at least an hour.
13.
After an hour, reconnect the system to its electrical outlet and turn it on.
14.
Enter the System Setup program and if the time and date are still incorrect, see "Obtaining Technical Assistance."
System Board
Removing the System Board
CAUTION: Before you perform this procedure, read the safety instructions in your System Information document.
CAUTION: See "Protecting Against Electrostatic Discharge" in the safety instructions in your System Information document.
1.
Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.
2.
Remove the cover (see "Removing the Cover").
3.
Remove the power supplies (see "Removing a Power Supply").
4.
Remove the cooling fans (see "Removing a Cooling Fan").
5.
Remove the system fan bracket (see "Removing the System-Fan Bracket").
6.
Remove the expansion-card cage (see "Removing the Expansion-Card Cage").
7.
Remove the memory modules (see "Removing Memory Modules").
8.
Remove the memory module, hardware key, and battery for the integrated RAID controller (if those components are installed) (see "Activating the
Integrated RAID Controller").
9.
Remove the microprocessors and VRMs (see "Adding or Replacing a Microprocessor").
10.
Remove the system battery (see "Replacing the System Battery").
11.
Remove the system board tray (see "Removing the System Board Tray").
12.
Remove the system board (see Figure 4-31):
a.
Lift the system board's plunger and slide the system board forward about 0.5 inch. b.
Lift the system board off its grounding tabs in the system board tray.
c.
Lift the back of the system board upward and then lift the board away from the tray.
Figure 4-31. Removing the System Board
Replacing the System Board
CAUTION: Before you perform this procedure, read the safety instructions in your System Information document.
CAUTION: See "Protecting Against Electrostatic Discharge" in the safety instructions in your System Information document.
1.
Replace the system board (see Figure 4-31):
a.
Lower the front of the system board into the system board tray, under the tray levers.
b.
Lower the system board onto its grounding tabs in the system board tray and slide the system board back until the board's plunger snaps into
place.
2.
Replace the system board tray (see "Replacing the System Board Tray").
3.
Replace the system battery (see "Replacing the System Battery").
4.
Replace the microprocessors and VRMs (see "Adding or Replacing a Microprocessor").
5.
If necessary, replace the memory module, hardware key, and battery for the integrated RAID controller (see "Activating the Integrated RAID
Controller").
6.
Install the memory modules (see "Installing Memory Modules").
7.
Replace the expansion-card cage (see "Replacing the Expansion-Card Cage").
8.
Replace the system fan bracket (see "Replacing the System-Fan Bracket").
9.
Replace the cooling fans (see "Replacing a Cooling Fan").
10.
Replace the power supplies (see "Replacing a Power Supply").
11.
Replace the cover (see "Replacing the Cover").
12.
Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals.
Back to Contents Page
Back to Contents Page
Using the System Setup Program
Dell™ PowerEdge™ 2650 Systems Service Manual
Entering the System Setup Program
System Setup Options
Using the System Password Feature
Using the Setup Password Feature
Disabling a Forgotten Password
Each time you turn on your system, the system compares the configuration of the hardware installed in the system to the hardware listed in the system
configuration information stored in NVRAM on the system board. If the system detects a discrepancy, it generates error messages that identify the incorrect
configuration settings. The system then prompts you to enter the System Setup program to correct the settings.
You can use the System Setup program as follows:
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To change the system configuration information after you add, change, or remove any hardware in your system
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To set or change user-selectable options—for example, the time or date on your system l
To enable or disable any integrated device in your system
After you set up your system, run the System Setup program to familiarize yourself with your system configuration information and optional settings. Print the
System Setup screens (by pressing <Print Screen>) or record the information for future reference.
Entering the System Setup Program
1.
Turn on your system.
If your system is already on, shut it down, and then turn it on again.
2.
Press <F2> immediately after you see the following message in the upper-right corner of the screen:
<F2> = System Setup
You can also press <F10> to enter Utility Mode or <F12> for PXE Boot. PXE Boot forces a system boot from the network.
If you wait too long and your operating system begins to load into memory, let the system complete the load operation, and then shut down the system
and try again.
NOTE: To ensure an orderly system shutdown, consult the documentation that accompanied your operating system.
You can also enter the System Setup program by responding to certain error messages. See "Responding to Error Messages."
NOTE: For help using the System Setup program, press <F1> while in the program.
Responding to Error Messages
If an error message appears on your monitor screen while the system is starting up, make a note of the message. Before entering the System Setup program,
see "System Beep Codes" and "System Messages" for an explanation of the message and suggestions for correcting any errors.
NOTE: After installing a memory upgrade, it is normal for your system to send a message the first time you start your system. In that situation, do not
refer to "System Beep Codes" and "System Messages." Instead, see "Memory Modules."
If you are given an option of pressing either <F1> to continue or <F2> to run the System Setup program, press <F2>.
Using the System Setup Program
Table 6-1 lists the keys that you use to view or change information on the System Setup screens and to exit the program.
Table 6-1. System Setup Navigation Keys Keys
Action
Down arrow or <Tab>
Moves to the next field.
Up arrow or <Shift><Tab>
Moves to the previous field.
Left and right arrows or the spacebar Cycles through the settings in a field. In many fields, you can also type the appropriate value.
<Esc>
Exits the System Setup program and restarts the system if any changes were made.
For most of the options, any changes you make are recorded but do not take effect until the next time you start the system. For a few options (as noted in the
help area), the changes take effect immediately.
System Setup Options
The following subsections outline the options on the System Setup screens.
Main Screen
When the System Setup program runs, the main program screen appears (see Figure 6-1).
Figure 6-1. Main System Setup Screen
The following options and information fields appear on the main System Setup screen:
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System Time — Resets the time on the system's internal clock.
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System Date — Resets the date on the system's internal calendar.
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Diskette Drive A: — Displays the type of diskette drive for your system.
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System Memory — Displays the amount of system memory. This option has no user-selectable settings.
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Memory Interleaving — Displays memory interleaving information for the system. This option has no user-selectable settings.
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Video Memory — Displays the amount of video memory. This option has no user-selectable settings.
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Redundant Memory — Enables or disables the redundant memory feature. All banks should have memory modules of the same type and size for this
feature to function properly.
The redundant memory options vary according to the number of populated memory banks and whether the same type and size memory modules are
installed in each bank:
¡
Disabled — one or two memory banks are populated with the same type and size memory modules, or the memory banks are populated with
different types of memory modules.
¡
Disabled and Spare Bank Enabled — three memory banks are populated with the same type and size memory modules.
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OS Install Mode — Determines the maximum amount of memory available to the operating system. On sets the maximum memory available to the
operating system to 256 MB. Off (default) makes all of the system memory available to the operating system. Some operating systems will not install
with more than 2 GB of system memory. Turn this option On during operating system installation and Off after installation.
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CPU Information — Displays information related to the microprocessor bus and microprocessors such as speed, cache size, and so on.
You can also enable or disable Hyper-Threading by changing the setting of the Logical Processor option. (The default is enabled.)
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Boot Sequence — Displays the Boot Sequence screen, discussed later in this section.
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Hard-Disk Drive Sequence — Displays the Hard-Disk Drive Sequence screen.
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Integrated Devices — Displays the Integrated Devices screen.
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PCI IRQ Assignment — Displays a screen that allows you to change the IRQ allocated to each of the integrated devices on the PCI bus, and any
installed expansion cards that require an IRQ.
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PCIX Slot Information — Displays a menu that contains information about each of the system's PCI-X slots.
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Console Redirection — Displays a screen that allows you to configure console redirection for use through the serial port. The submenu allows you to
turn the feature on or off, select the remote terminal type, and enable or disable redirection after booting. For more information on using console
redirection, your User's Guide.
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Embedded Remote Access — Displays a menu of three selectable fields: Front-Bezel Chassis Intrusion, Front-Panel LCD Options, and User-Defined
LCD String fields.
¡
Front-Bezel Chassis Intrusion — Selecting this field allows you to enable or disable the chassis-intrusion detection feature.
¡
Front-Panel LCD Options — Selecting this field allows you to select whether you display the service tag, asset tag, or a user-defined string in the
front-panel display.
¡
User-defined String — Selecting this field allows you to enter the user-defined string to be displayed in the front panel. Line 1 is five characters
long, and Line 2 is 16 characters long.
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System Security — Displays a screen that allows you to configure the system password and setup password features. See "Using the System
Password Feature" and "Using the Setup Password Feature" for more information.
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Keyboard NumLock — Determines whether your system starts up with the NumLock mode activated on 101- or 102-key keyboards (does not apply to
84-key keyboards).
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Report Keyboard Errors — Enables or disables reporting of keyboard errors during the POST. This option is useful when applied to self-starting or host
systems that have no permanently attached keyboard. In these situations, selecting Do Not Report suppresses all error messages relating to the
keyboard or keyboard controller during POST. This setting does not affect the operation of the keyboard itself if a keyboard is attached to the system.
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Asset Tag — Displays the customer-programmable asset tag number for the system if an asset tag number has been assigned. To enter an asset tag
number of up to 10 characters into NVRAM, see "Using the Dell OpenManage Server Assistant CD" in the User's Guide.
Boot Sequence Screen
The Boot Sequence screen options determine the order in which the system looks for boot devices that it needs to load during system startup. Available
options include the diskette drive, CD drive, network, and hard drives. You can enable or disable a device by selecting it and pressing the spacebar. To change
the order in which devices are searched, use the <+> and <–> keys.
Hard-Disk Drive Sequence Screen
The Hard-Disk Drive Sequence screen options determine the order in which the system searches the hard drives for the files that it needs to load during
system startup. The choices depend on the particular hard drives installed in your system. To change the order in which devices are searched, use the <+>
and <–> keys. Press <Enter> to confirm your selection.
Integrated Devices Screen
This screen is used to configure the following devices:
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Embedded RAID Controller — Both channels A and B have the same settings. The configurable options will vary, depending on whether the optional
ROMB card is installed.
¡
With optional ROMB card installed — To turn on the RAID functionality of the optional ROMB card, select RAID Enabled. Select Off to turn off RAID
functionality.
¡
Without optional ROMB card installed — To turn on the SCSI controller, select SCSI. To turn off the SCSI controller and mask the presence of the
device, select Off.
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Diskette Controller — Enables or disables the system's diskette drive controller. When Auto (default) is selected, the system turns off the controller
when necessary to accommodate a controller card installed in an expansion slot. You can also set up the drive to be read-only. Using the read-only
setting, the drive cannot be used to write to a disk.
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USB Controller — Enables or disables the system's USB ports. Disabling the USB ports makes system resources available for other devices.
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Embedded 10/100/1000 NIC — Enables or disables the system's two integrated NICs. Options are Enabled without PXE, Enabled with PXE, and
Disabled. PXE support allows the system to boot from the network. Changes take effect after the system reboots.
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MAC Address — Displays the address of the MAC address for the 10/100/1000 NIC that is used by the corresponding integrated NIC. This field has no
user-selectable settings.
l
Mouse Controller — Enables or disables the system's mouse controller. Disabling the mouse controller allows an expansion card to use IRQ12.
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Serial Port (1 and 2) — Configures the system's integrated serial ports. The options can be set to Auto (default) to automatically configure the port, to
a particular designation, or to Off to disable the port.
If you set the serial port to Auto and add an expansion card with a port configured to the same designation, the system automatically remaps the
integrated port to the next available port designation that shares the same IRQ setting.
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Speaker — Toggles the integrated speaker On (default) or Off. A change to this option takes effect immediately (rebooting the system is not required).
System Security Screen
You can set the following security features through the System Security screen:
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Password Status — When Setup Password is set to Enabled, this feature allows you to prevent the system password from being changed or disabled
at system start-up.
To lock the system password, you must first assign a setup password in the Setup Password option and then change the Password Status option to
Locked. In this state, the system password cannot be changed through the System Password option and cannot be disabled at system start-up by
pressing <Ctrl><Enter>.
To unlock the system password, you must enter the setup password in the Setup Password option and then change the Password Status option to
Unlocked. In this state, the system password can be disabled at system start-up by pressing <Ctrl><Enter> and then changed through the System
Password option.
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Setup Password — Allows you to restrict access to the System Setup program in the same way that you restrict access to your system with the system
password feature.
NOTE: See "Using the Setup Password Feature" for instructions on assigning a setup password and using or changing an existing setup
password. See "Disabling a Forgotten Password" for instructions on disabling a forgotten setup password.
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System Password — Displays the current status of your system's password security feature and allows you to assign and verify a new system
password.
NOTE: See "Using the System Password Feature" for instructions on assigning a system password and using or changing an existing system
password. See "Disabling a Forgotten Password" for instructions on disabling a forgotten system password.
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Power Button — When this option is set to Enabled, you can use the power button to turn the system off or shut down the system if you are running
Microsoft® Windows® 2000 or another operating system that is compliant with the ACPI specification. If the system is not running an ACPI-compliant
operating system, power is turned off immediately after the power button is pressed. When this option is set to Disabled, you cannot use the power
button to turn off the system.
NOTE: You can still turn a system on using the power button when the Power Button option is set to Disabled. If the option setting is changed to
Disabled, the change will not take effect until the next boot. The power button is enabled throughout POST and is disabled right before the
operating system boots.
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NMI Button — When this option is set to Enabled and the button is pressed, an NMI alerts the system. Use this button only if directed to do so by
qualified support personnel or by the operating system's documentation.
Console Redirection Screen
This screen is used to configure the console redirection feature:
l
Console Redirection — Toggles the console redirection feature On (default) or Off.
l
Remote Terminal Type — Allows you to select either VT 100/VT 220 (default) or ANSI.
l
Redirection after Boot — Enables (default) or disables console redirection after your system restarts.
For more information on using console redirection, your User's Guide.
Exit Screen
After you press <Esc> to exit the System Setup program, the Exit screen displays the following options:
l
Save Changes and Exit
l
Discard Changes and Exit
l
Return to Setup
Using the System Password Feature
NOTICE: The password features provide a basic level of security for the data on your system. If your data requires more security, it is your
responsibility to obtain and use additional forms of protection, such as data encryption programs.
Your system is shipped to you without the system password feature enabled. If system security is a concern, you should operate your system only with
system password protection.
You can assign a system password whenever you use the System Setup program. After a system password is assigned, only those who know the password
have full use of the system.
When the System Password option is set to Enabled, the system prompts you for the system password just after the system starts.
To change an existing system password, you must know the password (see "Deleting or Changing an Existing System Password"). If you assign and later
forget a system password, you must remove the system cover to change a jumper setting that disables the system password feature (see "Disabling a
Forgotten Password"). Note that this erases the setup password at the same time.
NOTICE: If you leave your system running and unattended without having a system password assigned or if you leave your system unlocked so that
someone can disable the password by changing a jumper setting, anyone can access the data stored on your hard drive.
Assigning a System Password
Before you can assign a system password, you must enter the System Setup program and check the System Password option.
When a system password is assigned, the setting shown for the System Password option is Enabled. If the Password Status option is Unlocked, you can
change the system password. If the Password Status option is Locked, you cannot change the system password. When the system password feature is
disabled by a jumper setting on the system board, the setting shown is Disabled, and you cannot change or enter a new system password.
When no system password is assigned and the password jumper on the system board is in the enabled (default) position, the setting shown for the System
Password option is Not Enabled and the Password Status field is Unlocked. To assign a system password, perform the following steps:
1.
Verify that the Password Status option is set to Unlocked.
2.
Highlight the System Password option and then press <Enter>.
3.
Type your new system password.
You can use up to 32 characters in your password.
As you press each character key (or the spacebar for a blank space), a placeholder appears in the field.
The password assignment operation recognizes keys by their location on the keyboard without distinguishing between lowercase and uppercase
characters. For example, if you have an M in your password, the system recognizes either M or m as correct. Certain key combinations are not valid. If
you enter one of these combinations, the speaker emits a beep. To erase a character when entering your password, press the <Backspace> key or the
left-arrow key.
NOTE: To escape from the field without assigning a system password, press <Enter> to move to another field, or press <Esc> at any time prior to
completing step 5.
4.
5.
Press <Enter>.
To confirm your password, type it a second time and press <Enter>.
The System Password option changes to Enabled. Your system password is now set. You can exit the System Setup program and begin using your
system.
NOTE: Password protection does not take effect until you restart the system by turning the system off and then on again.
Using Your System Password to Secure Your System
Whenever you turn on or reboot your system by pressing the <Ctrl><Alt><Del> key combination, the following prompt appears on the screen when the
Password Status option is set to Unlocked:
Type in the password and... -- press <ENTER> to leave password security enabled. -- press <CTRL><ENTER> to disable password security. Enter
password:
If the Password Status option is set to Locked, the following prompt appears:
Type the password and press <Enter>.
After you type the correct system password and press <Enter>, your system completes the startup sequence and you can use the keyboard or mouse to
operate your system as usual.
NOTE: If you have assigned a setup password (see "Using the Setup Password Feature"), the system accepts your setup password as an alternate
system password.
If a wrong or incomplete system password is entered, the following message appears:
** Incorrect password. **
Enter password:
If an incorrect or incomplete system password is entered again, the same message appears.
The third and subsequent times an incorrect or incomplete system password is entered, the system displays the following message:
** Incorrect password. **
Number of unsuccessful password attempts: 3
System halted! Must power down.
The number of unsuccessful attempts made to enter the correct system password can alert you to an unauthorized person attempting to use your system.
Even after your system is turned off and on, the previous message is displayed each time an incorrect or incomplete system password is entered.
NOTE: You can use the Password Status option in conjunction with the System Password and Setup Password options to further protect your system
from unauthorized changes.
Deleting or Changing an Existing System Password
1.
When prompted, press <Ctrl><Enter> to disable the existing system password, instead of pressing <Enter> to continue with the normal operation of
your system.
If you are asked to enter your setup password, you may need to contact your network administrator who has the setup password.
2.
Enter the System Setup program by pressing <F2> during POST.
3.
Select the System Security screen field to verify that the Password Status option is set to Unlocked.
4.
When prompted, type the system password.
5.
Confirm that Not Enabled is displayed for the System Password option.
If Not Enabled is displayed for the System Password option, the system password has been deleted. If you want to assign a new password, continue
to step 6. If Not Enabled is not displayed for the System Password option, press the <Alt><b> key combination to restart the system, and then repeat
steps 2 through 5.
6.
To assign a new password, follow the procedure in "Assigning a System Password."
Using the Setup Password Feature
Your system is shipped to you without the setup password feature enabled. If system security is a concern, you should operate your system with the setup
password feature enabled.
You can assign a setup password whenever you use the System Setup program. After a setup password is assigned, only those who know the password
have full use of the System Setup program.
To change an existing setup password, you must know the setup password (see "Deleting or Changing an Existing Setup Password"). If you assign and later
forget a setup password, you cannot operate your system or change settings in the System Setup program until you open the system, change the password
jumper setting to disable the passwords, and erase the existing passwords (see "Disabling a Forgotten Password").
Assigning a Setup Password
A setup password can be assigned (or changed) only when the Setup Password option is set to Not Enabled. To assign a setup password, highlight the
Setup Password option and press the + or - key. The system prompts you to enter and verify the password. If a character is illegal for password use, the
system emits a beep.
NOTE: The setup password can be the same as the system password. If the two passwords are different, the setup password can be used as an
alternate system password. However, the system password cannot be used in place of the setup password.
After you verify the password, the Setup Password setting changes to Enabled. The next time you enter the System Setup program, the system prompts you
for the setup password.
A change to the Setup Password option becomes effective immediately (restarting the system is not required).
Operating With a Setup Password Enabled
If Setup Password is set to Enabled, you must enter the correct setup password before you can modify the majority of the System Setup options. When you
start the System Setup program, the program prompts you to type the password.
If you do not enter the correct password in three tries, the system lets you view, but not modify, the System Setup screens—with the following exception. If
System Password is not set to Enabled and is not locked via the Password Status option, you can assign a system password (however, you cannot disable
or change an existing system password).
NOTE: You can use the Password Status option in conjunction with the Setup Password option to protect the system password from unauthorized
changes.
Deleting or Changing an Existing Setup Password
1.
Enter the System Setup program and select the System Security option.
2.
Highlight the Setup Password option, press <Enter> to access the setup password window, and press <Enter> twice to clear the existing setup
password.
The setting changes to Not Enabled.
3.
If you want to assign a new setup password, perform the steps in "Assigning a Setup Password."
Disabling a Forgotten Password
The system's software security features include a system password and a setup password. The password jumper enables or disables these password
features and clears any password(s) currently in use.
CAUTION: See "Protecting Against Electrostatic Discharge" in the safety instructions in your System Information document.
1.
Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.
2.
Remove the cover (see "Removing the Cover").
3.
Remove the jumper plug from the password jumper.
See Figure 5-2 to locate the password jumper (labeled "PASSWD") on the system board.
4.
5.
Replace the cover (see "Replacing the Cover").
Reconnect your system and peripherals to their electrical outlets, and turn on the system.
The existing passwords are not disabled (erased) until the system boots with the password jumper plug removed. However, before you assign a new
system and/or setup password, you must install the jumper plug.
NOTE: If you assign a new system and/or setup password with the jumper plug still removed, the system disables the new password(s) the next
time it boots.
6.
Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.
7.
Remove the cover (see "Removing the Cover").
8.
Install the jumper plug on the password jumper.
9.
Replace the cover (see "Replacing the Cover").
10.
Reconnect your system and peripherals to their electrical outlets, and turn on the system.
11.
Assign a new system and/or setup password.
To assign new passwords using the System Setup program, see "Assigning a System Password" and "Assigning a Setup Password."
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Dell™ PowerEdge™ 2650 Systems Service Manual
NOTE: A NOTE indicates important information that helps you make better use of your computer.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.
Information in this document is subject to change without notice.
© 2002 Dell Computer Corporation. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Computer Corporation is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, PowerEdge, and Dell OpenManage are trademarks of Dell Computer Corporation; Intel is a registered trademark and Xeon is a
trademark of Intel Corporation; Microsoft, MS-DOS, Windows NT, and Windows are registered trademarks of Microsoft Corporation.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Computer Corporation
disclaims any proprietary interest in trademarks and trade names other than its own.
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