Dell Axim X3i Owner's Manual

Owner’s Manual
Dell GPS Navigation System
www.dell.com | support.dell.com
IMPORTANT INFORMATION
THIS DOCUMENT INCLUDES DELL'S CURRENT RETURN POLICY AND IT
SUPERCEDES ALL OTHER PUBLISHED POLICIES.
Please read this document carefully! This document contains very important
information about your rights and obligations, as well as limitations and
exclusions that may apply to you.
Notes, Notices, and Cautions
NOTE: A NOTE indicates important information that helps you make better use
of your computer.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of
data and tells you how to avoid the problem.
CAUTION: A CAUTION indicates a potential for property damage, personal
injury, or death.
Information in this document is subject to change without notice.
©2004 Dell Inc. All rights reserved
Reproduction in any manner whatsoever without the written permission of
Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell™, the DELL logo, Axim™, TrueMobile, and
DellNet are trademarks of Dell Inc.; Intel, Pentium, and Celeron are
registered trademarks of Intel Corporation; Microsoft, Windows, and
ActiveSync are registered trademarks of Microsoft Corporation; Bluetooth is
a trademark owned by Bluetooth SIG, Inc. and is used by Dell Inc. under
license.
Other trademarks and trade names may be used in this document to refer to
either the entities claiming the marks and names or their products. Dell Inc.
disclaims any proprietary interest in trademarks and trade names other than
its own.
July 2004 Rev. A00
Contents
Notes, Notices, and Cautions . . . . . . . . . . . . . . . . . . 2
Safety Instructions
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Air Travel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
When Using Your Device . . . . . . . . . . . . . . . . . . . . . 10
Protecting Against Electrostatic Discharge . . . . . . . . 11
Battery Disposal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
1
Getting Started
What’s in the Box? . . . . . . . . . . . . . . . . . . . . . . . . . 13
System Requirements. . . . . . . . . . . . . . . . . . . . . . . 14
Installing the Navigation System Software. . . . . . . 15
Downloading Map Data . . . . . . . . . . . . . . . . . . . . . . 15
Downloading by region. . . . . . . . . . . . . . . . . . . . . . . . . . 16
Downloading by city . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Starting the Application on the Pocket PC . . . . . . . 19
Exiting the Navigation System . . . . . . . . . . . . . . . . 21
Installing the Mount . . . . . . . . . . . . . . . . . . . . . . . . 21
Using the Car Charger . . . . . . . . . . . . . . . . . . . . . . 23
General precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Troubleshooting power. . . . . . . . . . . . . . . . . . . . . . . . . . 24
2
Using the GPS Device
Exploring the GPS Receiver . . . . . . . . . . . . . . . . . . 25
Partnering the Receiver with the Pocket PC . . . . . . 26
Partnering with Windows Mobile 2003 Operating System 27
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Other GPS Connection Options . . . . . . . . . . . . . . . 28
Checking the GPS Connection Status . . . . . . . . . . 31
Signal Reception . . . . . . . . . . . . . . . . . . . . . . . . . . 32
3
Navigation Views and Options
Map view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Map Legend. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Guidance Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Zooming in and out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
POI Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Panning the map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Location Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Manoeuvre detail . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Guidance Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Route instructions . . . . . . . . . . . . . . . . . . . . . . . . . 43
Display Options . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Route Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Distance Units . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Input Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Safety Features . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Speed alert. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Fog driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Favourite Locations . . . . . . . . . . . . . . . . . . . . . . . . 50
4
Navigating
Entering a destination . . . . . . . . . . . . . . . . . . . . . . 53
Entering a destination by address . . . . . . . . . . . . . . . . . 54
Entering a destination by intersection . . . . . . . . . . . . . 61
Selecting a Point of Interest . . . . . . . . . . . . . . . . . . . . . . 68
Selecting a Destination from Recent Destinations . . . 78
Selecting a Destination from Favourites. . . . . . . . . . . . 79
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Selecting a City Centre . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Changing Your Starting Location . . . . . . . . . . . . . . 85
Clearing Your Destination . . . . . . . . . . . . . . . . . . . . 85
Waypoints and Detours . . . . . . . . . . . . . . . . . . . . . . 86
Waypoints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Detours . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
5
Other Features
Hotkeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Disabling and Enabling Hotkeys . . . . . . . . . . . . . . . . . . 95
Almanac . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Playing a Demo . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Recording and Playing Back GPS Paths . . . . . . . . . 99
6
Troubleshooting
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . 101
7
Appendix A: POI Details
POI Icon Categories . . . . . . . . . . . . . . . . . . . . . . . 107
8
Appendix B: Regulatory Notices
FCC Notices (U.S. Only). . . . . . . . . . . . . . . . . . . . . . . . . 110
IC Notice (Canada Only) . . . . . . . . . . . . . . . . . . . . . . . . 111
CE Notice (European Union) . . . . . . . . . . . . . . . . . . . . 112
CE Mark Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Finding Information . . . . . . . . . . . . . . . . . . . . . . . 113
Limited Warranties and Return Policy. . . . . . . . . . 143
Limited Warranty for Dell-Branded Hardware Products (U.S.
Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Limited Warranty Terms for Dell-Branded Hardware
Products (Canada Only) . . . . . . . . . . . . . . . . . . . . . . . . 150
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1-Year End-User Manufacturer Guarantee (Latin America
and the Caribbean Only) . . . . . . . . . . . . . . . . . . . . . . . . 157
U.S. Terms and Conditions of Sale . . . . . . . . . . . 159
ENDUSER LICENSE AGREEMENT . . . . . . . . . . 164
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Index
Index
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Safety Instructions
Use the following safety guidelines to help ensure your own personal safety
and to help protect your device and working environment from potential
damage.
General
•
User should not operate the device while in motion. User remains
responsible for the safety of his/her travel and should obey traffic and
pedestrian laws and exercise good judgment at all times. Some of the
map data may be outdated, incomplete or inaccurate and the device may
produce inaccurate or inappropriate results. Due to road, weather and
other conditions, some route guidance and/or directions may not be
appropriate.
•
Do not attempt to service the device yourself unless you are a trained
service technician. Always follow installation instructions closely.
•
If you use an extension power cable with your AC adapter, ensure that
the total ampere rating of the products plugged in to the extension power
cable does not exceed the ampere rating of the extension cable.
•
Do not push objects into air vents or openings of your device. Doing so
can cause fire or electric shock by shorting out interior components.
•
Keep your device away from radiators and heat sources. Also, do not
block cooling vents. Avoid placing loose papers underneath your device;
do not place your device in a closed-in wall unit or on a bed, sofa, or rug.
•
Place the AC adapter in a ventilated area, such as a desk top or on the
floor, when you use it to run the device or to charge the battery. Do not
cover the AC adapter with papers or other items that will reduce cooling;
also, do not use the AC adapter inside a carrying case.
•
The AC adapter may become hot during normal operation of your device.
Use care when handling the adapter during or immediately after
operation.
•
Do not use your device in a wet environment, for example, near a bath
tub, sink, or swimming pool or in a wet basement.
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•
To help avoid the potential hazard of electric shock, do not connect or
disconnect any cables or perform maintenance or reconfiguration of
this product during an electrical storm. Do not use your device during
an electrical storm unless all cables have been disconnected and the
device is operating on battery power.
•
Before you clean your device, disconnect the device from the electrical
outlet. Clean your device with a soft cloth dampened with water. Do
not use liquid or aerosol cleaners, which may contain flammable
substances.
•
Do not expose the GPS receiver to temperatures above 60 degree
Centigrade (128 degrees Fahrenheit). Failure to follow those
instructions may present risk of explosion, fire or high temperature. In
particular do not leave your GPS receiver exposed to direct sunlight in
your vehicle for extended time periods when you are not using your
navigation system.
Power
•
Use only the Dell-provided DC charger or the standard Dell AC
adapter provided with your Dell™ Axim™ PDA approved for use with
this device. Use of another AC adapter or DC charger may cause a fire
or explosion.
•
Before you connect the device to an electrical outlet, check the DC
charger or AC adapter voltage rating to ensure that the required
voltage and frequency match the available power source.
•
To remove the device from all power sources, turn the device off, and
disconnect the DC charger and/or the AC adapter from the electrical
outlet.
•
To help prevent electric shock, plug the AC adapter and device power
cables into properly grounded power sources. These power cables may
be equipped with 3-prong plugs to provide an earth grounding
connection. Do not use adapter plugs or remove the grounding prong
from the power cable plug. If you use a power extension cable, use the
appropriate type, 2prong or 3-prong, to mate with the AC adapter
power cable.
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•
Be sure that nothing rests on your AC adapter’s power cable and that
the cable is not located where it can be tripped over or stepped on.
•
If you are using a multiple-outlet power strip, use caution when
plugging the AC adapter’s power cable into the power strip. Some
power strips may allow you to insert the plug incorrectly. Incorrect
insertion of the power plug could result in permanent damage to your
device, as well as risk of electric shock and/or fire. Ensure that the
ground prong of the power plug is inserted into the mating ground
contact of the power strip.
•
Do not leave the GPS receiver or the PDA connected to the car charger
when the car is not running.
Battery
•
The GPS receiver contains an internal battery. This battery is not user
serviceable.
•
The GPS receiver poses a burn hazard if you handle it improperly. Do
not disassemble it. Handle a damaged or leaking GPS receiver pack
with extreme care. If the battery within the GPS receiver is damaged,
electrolyte may leak from the cells and may cause personal injury.
•
Keep the GPS receiver away from children.
•
Do not store or leave your device near a heat source such as a radiator,
fireplace, stove, electric heater, or other heat-generating appliance or
otherwise expose it to temperatures in excess of 60ºC (140ºF). When
heated to excessive temperatures, battery cells could explode or vent,
posing a risk of fire.
•
Do not dispose of your GPS receiver in a fire or with normal household
waste. The Battery cells may explode. Discard the device according to
the manufacturer’s instructions or contact your local waste disposal
agency for disposal instructions.
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Air Travel
•
Certain Federal Aviation Administration regulations and/or airlinespecific restrictions may apply to the operation of your Dell device
while you are on board an aircraft. For example, such
regulations/restrictions may prohibit the use of any personal electronic
device (PED) that has the capacity for intentional transmission of
radio frequency or other electromagnetic signals while on an aircraft.
•
In order to best comply with all such restrictions, do not use your
GPS receiver while on board an aircraft.
When Using Your Device
Observe the following safe-handling guidelines to prevent damage to your
device:
•
When traveling, do not place the device in overhead storage
compartments where it could slide around. Do not drop your device or
subject it to other mechanical shocks.
•
Protect your device, battery, and hard drive from environmental
hazards such as dirt, dust, food, liquids, temperature extremes, and
overexposure to sunlight.
•
When you move your device between environments with very different
temperature and/or humidity ranges, condensation may form on or
within the device. To avoid damaging the device, allow sufficient time
for the moisture to evaporate before using the device.
NOTICE: When taking the device from low-temperature conditions into a
warmer environment or from high-temperature conditions into a cooler
environment, allow the device to acclimate to room temperature before turning
on power.
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Protecting Against Electrostatic
Discharge
Static electricity can harm electronic components inside your device. To
prevent static damage, discharge static electricity from your body before you
touch any of your device’s electronic components, such as a memory
module. You can do so by touching an unpainted metal surface.
You can also take the following steps to prevent damage from electrostatic
discharge (ESD):
•
When unpacking a static-sensitive component from its shipping
carton, do not remove the component from the antistatic packing
material until you are ready to install the component. Just before
unwrapping the antistatic packaging, be sure to discharge static
electricity from your body.
•
When transporting a sensitive component, first place it in an antistatic
container or packaging.
•
Handle all sensitive components in a static-safe area. If possible, use
antistatic floor pads and workbench pads.
Battery Disposal
•
The GPS receiver contains an internal battery. This battery is not user
serviceable.
•
The GPS receiver poses a burn hazard if you handle it improperly. Do
not disassemble it. Handle a damaged or leaking GPS receiver pack
with extreme care. If the battery within the GPS receiver is damaged,
electrolyte may leak from the cells and may cause personal injury.
•
Keep the GPS receiver away from children.
•
Do not store or leave your device near a heat source such as a radiator,
fireplace, stove, electric heater, or other heat-generating appliance or
otherwise expose it to temperatures in excess of 60ºC (140ºF). When
heated to excessive temperatures, battery cells could explode or vent,
posing a risk of fire.
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•
12
Do not dispose of your GPS receiver in a fire or with normal household
waste. The Battery cells may explode. Discard the device according to
the manufacturer’s instructions or contact your local waste disposal
agency for disposal instructions.
Owner’s Manual
1
Getting Started
Congratulations on purchasing the Dell GPS Navigation System (Navigation
System). The Navigation System is a full featured software application that
uses the latest in satellite technology and detailed street maps from NAVTEQ to
guide you through the most complex streets.
The Navigation System is designed for the Dell™ Axim™ Pocket PC, but will run
on all Pocket PCs with the appropriate specifications. The complete map of the
Western Europe is on the three CDs. You use the Map Loader software on your
desktop or laptop computer to transfer selected map information to your
Pocket PC, either by city or by region. A different map can be loaded to your
Pocket PC at any time using the Map Loader software.
Since the map of the Europe is very large, it does not fit on the Dell™ Axim™
Pocket PC. You can transfer map data by city or region, but not both at the
same time. To transfer the portion of the map you want to your Pocket PC, use
the companion map loading software on your desktop (or laptop). The time
needed to download a map varies based on system capabilities and the size of
the map.
When you travel to a different area, the map loader lets you easily change the
maps on your Pocket PC as needed. Smaller maps load more quickly, and you
can use multiple memory cards to keep a selection of maps available.
NOTE: Because of the relatively small memory of Pocket PCs compared to
desktops, you will receive a warning if you try to load too much map data as a
single map. Maps of 100 Mb and smaller are easily managed by the Navigation
System.
What’s in the Box?
The Navigation System box includes the following items:
•
CD ROM 1, containing the desktop Map Loader and Pocket PC
application, this Owner’s Manual, and map data CD ROM 2 and 3,
containing additional map data
•
GPS Receiver with Bluetooth® wireless technology
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•
12 V DC Adapter for charging in the car
•
Mount
NOTE: If you are missing any of these items, please contact your dealer.
System Requirements
The Navigation System is designed to run on any 64MB Dell™ Axim™ Pocket
PC with Bluetooth® wireless technology:
•
Dell™ Axim™ X30
•
Dell™ Axim™ X3i
•
Dell™ Axim™ X5 (with Bluetooth Radio CF card adapter)
Desktop or Laptop PC system requirements include:
® Windows 98, ME, 2000 Professional, or XP operating
•
Microsoft
system
•
Microsoft ActiveSync 3.7 or higher
•
266 MHZ Intel Pentium
equivalent
•
64 MB RAM
•
80 MB available hard drive space
•
CD ROM drive
®
II microprocessor with MMX™ or
Handheld PC system requirements include:
®
•
Microsoft Windows Pocket PC 2002 or Microsoft Windows Mobile
2003 Operating System
•
64 MB RAM
•
64 MB storage space on SD card, CF card, or main memory
•
200 Mhz or faster processor
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•
Original Equipment Manufacturer installed Bluetooth® wireless
technology
Installing the Navigation System Software
When you install the Navigation System Software the Map Loader
application is loaded onto your desktop or laptop computer and the
Navigation System software is loaded onto your Pocket PC. Both devices
must be available during the installation process.
To install the Navigation System:
1
Synchronize your Pocket PC with your computer using ActiveSync.
When you have finished synchronizing, leave your Pocket PC
connected to your computer and the ActiveSync application running.
NOTE: For information on synchronizing your Pocket PC, refer to the User’s
Guide that came with your Pocket PC.
2
Close all other applications running on both the computer and the
Pocket PC.
NOTE: To close all applications running on the Pocket PC, from the Start menu,
tap Settings > System tab > Memory and then tap Running Programs. Tap
Stop All to stop all running applications.
3
Insert the Install CD in a CD drive. The installation process should
start automatically.
NOTE: If the setup program does not start automatically, select Run from the
Start menu, enter D:\setup.exe (where D: represents the drive letter for
the CD drive containing the Install CD), and click the OK button.
4
Follow the installation directions. You will need to agree to the End
User License Agreement to be able to complete the installation.
Downloading Map Data
Once you have installed the software, you use the Map Loader to load map
data to your Pocket PC. There are two methods of selecting map data:
•
By Region
•
By City
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You can load additional maps to additional storage cards, or load a new map
onto the current storage card.
Downloading by region
When you download map data by region, you can include one or more than
one region. You can select regions that are adjacent to each other or from
separate areas.
To download map data by region:
1
If the Map Loader application is not open, click Start > Programs >
Dell> Axim Navigation System > Map Loader.
NOTE: The first time you run the Map Loader, a message appears indicating
that if you have limited memory available in your Pocket PC you should
use the By City method. Check the Don’t show this message again check
box if you do not want to see this warning again.
2
Click the By Region tab if it is not the active tab.
3
Do one of the following:
•
On the map, click on the countries and/or provinces you want
included in the map data loaded onto the Pocket PC.
or
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•
In the list of regions, click the check boxes for the states and/or
provinces you want included in the map data loaded onto the
Pocket PC.
As you select regions the Selected Size field shows the approximate
amount of storage space required for the selected map data.
4
From the Targeted Location list, select the location where the map
data should be stored.
NOTE: Storing map data in storage cards is recommended. If you select the
storage card, the Storage Card Selection dialog box appears. Select the
appropriate storage card and click OK.
If existing map data is found on the storage card, the Existing map
message appears, giving you the opportunity to overwrite the existing
map data. To overwrite the existing map data, click OK.
5
Click Generate Map. The Generating Map progress screen appears. If
the correct CD is not available or another CD is needed, you will be
prompted to insert the CD.
6
When the map data has been successfully loaded onto the Pocket PC,
a message appears. Click the OK button.
7
To exit the Map Loader application, from the File menu choose Exit.
Downloading by city
When you download map data by city, you select a city from within a region,
and then specify the radius around that city.
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To download map data by city:
1
If the Map Loader application is not open, click Start > Programs >
Dell>Axim Navigation System > Map Loader.
NOTE: The first time you run the Map Loader, a message appears indicating
that if you have limited memory available in your Pocket PC you should
use the By City method. Check the Don’t show this message again check
box if you do not want to see this warning again.
2
Click the By City tab if it is not the active tab.
3
Select the Region containing the city you want to select. The City list
is populated with the cities in that region.
4
Select the City.
5
Move the Map Radius slider to the appropriate distance. Distances
range from 12 to 60 miles around the selected city. As you move the
slider the Selected Size field shows the approximate amount of storage
space required for the selected map data.
6
From the Targeted Location list, select the location where the map
data should be stored.
NOTE: Storing map data in storage cards is recommended. If you select the
storage card, the Storage Card Selection dialog box appears. Select the
appropriate storage card and click OK. If existing map data is found on the
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storage card, the Existing map message appears, giving you the
opportunity to overwrite the existing map data. To overwrite the existing
map data, click OK.
7
Click Generate Map. The Generating Map progress screen appears. If
the correct CD is not available or another CD is needed, you will be
prompted to insert the CD.
8
When the map data has been successfully loaded onto the Pocket PC,
a message appears. Click the OK button.
9
To exit the Map Loader application, from the File menu choose Exit.
Starting the Application on the Pocket PC
Once you have loaded the map to your Pocket PC you are ready to start the
application.
To start the Navigation System:
1
Turn on the GPS receiver and place it where it can receive signals. A
blinking green light on the GPS receiver indicates that you have a GPS
fix (strong GPS signal).
NOTE: It may take up to 15 minutes to acquire a satellite fix.
2
Tap the Start menu and then tap Programs. The Programs screen
appears.
NOTE: Once you have used the Navigation System on your Pocket PC the
Navigation System icon will appear in the recently used programs. You
can tap the icon to start the Navigation System.
3
Tap the Navigation System icon on the Programs screen. A safety
warning screen appears.
NOTE: Important: You should not operate your Pocket PC while driving a
moving vehicle.
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4
Tap I Agree to start the program. The Bluetooth Browser screen
appears.
5
Tap the appropriate Bluetooth® device. All GPS receivers contain GPS
in their identifier. The Map view of the Navigation System appears.
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Exiting the Navigation System
It is important that you exit the Navigation System on the Pocket PC before
loading new maps. Exiting the application avoids conflicts if a new map
replaces an existing map.
To exit the Navigation System:
1
Tap the Navigate menu and then tap Exit.
2
The application is stopped and will no longer appear on the Running
Programs list.
Installing the Mount
The Navigation System comes with a convenient dashboard mount. The
mount comes with a PDA holder attached to a suction cup.
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To install the mount:
1
Remove the PDA Flex-Arm, Attachment Bracket and PDA Pouch from
the box. You will need to straighten and re-shape to fit your vehicle’s
windshield and dashboard configuration before use.
2
Align the slot on the back of the Attachment Bracket and slide onto
the end of the Flex-Arm.
3
PDA Pouch can now be fastened by first passing the vertical attaching
straps through the back of the Attachment Bracket, then repeat by
passing the horizontal straps through the bracket. Place your PDA into
the jacket and adjust the straps accordingly to create a pocket on the
front-side to properly conform to your PDA.
4
Use a glass cleaner to thoroughly clean the inside of the windshield
where the suction cup will be mounted.
5
Peel the protective paper off the rubber suction cup and decide how
you want to shape the mount so it attaches to the windshield and a
portion rests on the dashboard for support.
6
Pull the lever on the mount back (away from the suction cup), then
place the rubber cup against the glass and move the lever towards the
glass to secure it in place. To release arm, simply move lever back and
pull the protruding rubber tab on the suction cup.
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Re-shape the arm so that a portion of it is resting on the dashboard for
support.
Using the Car Charger
General precautions
•
For most vehicles, the engine must be running to get power to the
cigarette lighter.
•
Do not expose the car charger to excessive heat, moisture, or gasoline.
•
Do not disassemble the unit or attempt to replace internal parts.
•
Do not allow children to operate or play with the cord.
•
Unplug the charger after use.
•
The vehicle’s power source must be within 10 to 30 V DC to function
properly. A built-in fuse with a rating of 1.5A offers protection to the
device being charged. Do not replace fuse with anything other than a
1.5A fuse.
To install the dashboard mount:
1
Start the vehicle’s engine before inserting the 12V DC Car Charger
into the cigarette lighter socket. A small LED will light to indicate that
power is active.
2
To charge the PDA only: Insert the power plug into your PDA for
charging.
3
To charge the GPS only: Insert the power plug into your GPS receiver
for charging.
4
To charge both the PDA and GPS: Insert the GPS Charger Cable with
the Y-connector supplied into your PDA. Then insert the opposite end
into your GPS receiver.
The 12V DC charger can now be inserted into the Y-connector for
charging of both devices.
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Troubleshooting power
Unplug the charger, wait 15 seconds, then reinsert into the power outlet. If
this does not correct the problem please check the following:
•
That the 12V DC Car Charger adapter is inserted all the way into the
cigarette lighter socket.
•
That there is power to the lighter (check fuse in the vehicle’s main fuse
box).
•
That the fuse in the 12V DC Car Charger adapter is also not blown.
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2
Using the GPS Device
The Navigation System uses a Bluetooth® GPS Receiver (the Receiver) to get
signals from satellites orbiting the earth. Using these signals, the Receiver
identifies your position within 30 feet.
Bluetooth® is a short-range wireless technology that allows devices to pass
information between them without wires.
GPS stands for Global Positioning System. Twenty four satellites orbit the earth,
spaced so that at any given time and position on earth at least four satellites
are visible. Using a process called triangulation, the Receiver calculates your
position on the earth from the data received from the satellites. The satellites
do not receive data back from the Receiver.
The Receiver gets satellite signals only when there is a clear view of the sky.
Trees and tall buildings can block the view, and signals are rarely received
within a building.
NOTE: For best reception, place the Receiver on the front or rear dashboard of
the vehicle. For navigation, there must be an active Bluetooth® connection, the
GPS position must be fixed (receiving signals from several satellites), and the
battery must be charged or connected to a power supply.
Exploring the GPS Receiver
The Receiver has the following features:
•
Power Switch - Turns the Receiver on (-) or off (0).
•
Power Jack - Connects a DC car power charger (included with the
Receiver) or an AC power charger to recharge the internal battery.
•
Bluetooth® Status LED (blue) - Blinking slowly indicates there is no
Bluetooth® connection. Blinking quickly indicates there is
communication with another Bluetooth® device.
•
GPS Status LED (green) - Blinking indicates that the GPS position is
fixed. Steady indicates that the GPS position is not fixed (information is
being received from fewer than three satellites).
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•
Battery Status LED (red/yellow) - Red indicates that the battery power
is extremely low and that the device should be recharged immediately.
Yellow indicates that the battery is being charged. The LED is off
when the battery is partially or fully charged.
The Receiver must be charged prior to use. Initial charging takes up to three
hours. Future charging will depend on how depleted the battery is when the
Receiver is plugged in.
NOTE: The first time you use the Receiver it can take from five to fifteen
minutes to receive satellite signals. Thereafter it should take approximately 90
seconds to begin receiving signals.
Partnering the Receiver with the Pocket PC
A partnership must be established between the Receiver and the Pocket PC
to allow communication between the devices. Most of the time the
partnering will happen automatically when you start the Navigation System.
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Partnering the GPS Receiver with your Pocket PC requires:
•
The Navigation System must be successfully installed
•
The Receiver must be charged or plugged in
•
The Pocket PC must be turned on
•
The Receiver must be turned on
•
The Pocket PC and the Receiver must be within 15 to 30 feet of each
other
Sometimes you may need to manually partner the Receiver with the Pocket
PC. The process of partnering differs between different versions of the
Pocket PC operating system.
Partnering with Windows Mobile 2003
Operating System
You use the Bluetooth Manager that comes on your Pocket PC to manually
partner the Pocket PC with the Receiver.
To manually partner in Mobile Windows 2003:
1
Tap the Start menu and then tap Bluetooth Manager. The Bluetooth
Manager screen appears.
2
Tap New at the bottom of the screen. The Bluetooth Connection
wizard appears.
3
Scroll down and tap Explore a Bluetooth device.
4
Tap the icon labeled BT-GPS-xxxxxx, where xxxxxx represents the
identifier for a specific GPS receiver.
5
In the service selection box, tap BT-GPS COM Port and then tap
Next. A shortcut is created.
6
To establish the partnership, tap and hold the icon labeled BT-GPSxxxxxx: BT-GPS COM Port. A menu appears.
7
Tap Connect. Two small green arrows appear on the icon indicating
that the connection has been made.
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Other GPS Connection Options
Automatically or manually partnering the Receiver with your Pocket PC are
the best ways to connect the two. Sometimes you may need to use the GPS
Options menu. You can use auto detect or manually select a COM port and
baud rate. The default values are COM Port 7 and Baud Rate 4800.
NOTE: Important. You should use auto-detect unless otherwise directed.
To use auto detect:
1
Tap Options, tap GPS Options, and then tap Auto Detect. The GPS
Port/Baud Checker screen appears.
2
To use auto detect, tap OK. The Bluetooth Browser screen appears.
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3
Tap the appropriate Bluetooth device. All GPS receivers contain GPS
in their identifier. The GPS Port/Baud Checker screen reappears,
listing the current port and baud rate.
4
Tap OK to use the selected device. The COM Port Setting screen
appears.
5
Tap OK to use the indicated COM Port and Baud Rate. The Map view
appears.
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To manually set the COM port:
NOTE: If you are currently connected to your Bluetooth device you must
disconnect before manually setting the COM port or the baud rate.
1
Tap Options, tap GPS Options, tap COM Port and then tap a port
(COM 1 to COM 9). The Bluetooth Browser screen appears.
2
Tap the appropriate Bluetooth device. All GPS receivers contain GPS
in their identifier. The Map view appears.
To manually set the baud rate:
NOTE: If you are currently connected to your Bluetooth device you must
disconnect before manually setting the COM port or the baud rate.
1
30
Tap Options, tap GPS Options, tap baud rate and then tap a baud
rate (4800 to 115200). The Bluetooth Browser screen appears.
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2
Tap the appropriate Bluetooth device. All GPS receivers contain GPS
in their identifier. The Map view appears.
Checking the GPS Connection Status
The GPS Status screen provides you with details about the data being
received from the satellites.The Receiver needs at least three satellite
connections to provide navigation.
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•
UTC Time shows Universal date and time (Greenwich Mean Time).
•
Location shows your current position and speed using latitude,
longitude, and altitude. Satellite indicates how many satellites you are
receiving signals from and how many satellites are potentially available
based on the orbit of the satellites.
•
Local Time shows the time at your current location.
•
NMEA shows incoming satellite data, which is shown graphically
below.
•
The graphic to the left shows the position of all reporting satellites
relative to your current position.
•
The bar graph to the right shows the strength of the satellite signals.
Each bar represents a single satellite. White bars indicate signals are
being received, but no position fix (minimum of three satellites) has
been made. Green bars indicate strong signals. Red bars indicate weak
or bad signals.
To check the GPS connection status:
•
Do one of the following:
•
Tap the satellite icon in the menu bar.
•
Tap the Features menu and then tap GPS Status.
•
Tap Menu and then tap GPS Status.
or
or
The GPS Status screen appears.
Signal Reception
Once the Receiver and the Pocket PC are partnered, you receive satellite
signals. Based on satellite position and your geographic location, you may
experience the following:
•
32
Satellite signals are received more quickly at specific times of the day.
For example, at 10:00 a.m., you might receive signals in under a
minute because more satellites are visible in the sky. At 3:00 p.m., you
may not receive signals because only two satellites are visible in the sky.
Owner’s Manual
•
Buildings can block satellite signals. Setting up the GPS receiver in a
vertical window blocks at least 50% of the sky. Trees also can block
satellite signals.
NOTE: A window with a Southern view, rather than Northern view, should be
used to receive signals.
The Receiver performs at its best when the battery is fully charged. If you are
having trouble receiving signals, try plugging in the Receiver.
The colour of the vehicle arrow on the map indicates the connection strength
between your Receiver and the satellites:
•
Green indicates that 4 or more satellites are available. This is the
strongest level of GPS connection, sometimes referred to as a 3D fix.
•
Yellow indicates that 3 satellites are available. This is a weaker level of
GPS connection, sometimes referred to as a 2D fix.
•
Red indicates that less than 3 satellites are available. The system will
seek additional satellites before providing navigation.
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3
Navigation Views and Options
The Navigation System has several ways of displaying navigation information,
including:
•
Map view
•
Manoeuvre detail
•
Route instructions
You can switch between these displays using the Navigate menu.
Map view is the default view and shows your current location at the bottom if
you have a GPS connection. If you do not have a GPS connection or your
location is not included in the available map, it shows the last known location.
You can zoom in and out on the map and mute/unmute the guidance
instructions using the icons.
Manoeuvre detail shows a close-up view of your current location as you travel
to your destination. If you do not have a GPS connection, it shows the last
known location. You can mute/unmute the guidance instructions using the
icons.
Route instructions lists the individual manoeuvres on the route to your
destination. The direction of each turn, the route to turn on to and the distance
between manoeuvres are listed.
The Navigation System will automatically switch to Full Screen mode when you
have selected a destination and are in motion. Full Screen mode hides the
menu bar at the bottom of the screen, allowing more map to be shown.
The Navigation System also allows you control over a wide variety of options,
including:
•
Display Options
•
Route Options
•
Distance Units
•
Input Options
•
Safety Features
•
Favourite Locations
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Map view
Map view is the default view and lists your current location at the bottom if
you have a GPS connection. If you are not currently on a known road or your
location is not included in the available map, your location is listed as OFF
ROAD. If you do not have a GPS connection, the last known location is listed.
When navigating, the next road you turn onto is listed at the top, with the
direction of your turn in the left corner and the remaining distance to the turn
in the top right corner.
The lower right corner displays one of the following: current SPEED,
REMaining time to destination, ETA - estimated time of arrival, or distance to
your DESTination. Tap the indicator to toggle through these options.
The arrow moving about the map represents your vehicle. A green arrow
indicates a strong GPS connection. Yellow indicates a weak connection. Red
indicates no GPS connection. If you are using Heads Up (see Display
Options), this arrow always points to the top of the screen.
The direction arrow to the upper right of the map indicates where North is.
Tap on the arrow to view your current direction (N, NE, etc.). If you are using
North Up (see Display Options), this arrow always points north.
You can mute or unmute the guidance instructions, zoom in and out on the
map, and hide or view POI icons using the icons at the bottom. You can also
pan the map, moving the map to look at adjacent areas.
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To show the Map view:
•
Do one of the following:
•
Tap Menu and then tap Map view.
•
Tap the Navigate menu and then tap Map.
or
The map appears.
Map Legend
The following legend explains the colours shown on the map in Day mode.
The colours used in Night mode are darker.
NOTE: This legend is in colour, and will print in shades of gray if you have
printed this document in black and white.
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Guidance Instructions
The guidance instructions can be muted.
To mute or unmute the guidance instructions tap the speaker icon at the
bottom of the screen. The guidance instructions are muted in the second
icon.
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Zooming in and out
Zooming allows you to adjust the scale of the map from a scale of 100 ft. to a
scale of 10 miles.
To zoom in and out:
•
Do one of the following:
•
Tap the + or - icons at the bottom of the screen. + zooms in,
showing you more detail. - zooms out.
•
Use the Navigator button on the Dell™ Axim™. Press up to zoom
in or down to zoom out.
•
Use the Scroll Dial button. Scroll Up to zoom in or Scroll Down to
zoom out.
or
or
The zoom range is from 100 feet to 10 miles.
POI Icons
The Navigation System includes a large number of Points of Interest (POIs).
You control whether or not POIs are shown on the map, and can select
specific types using the Customise Your Display screen.
NOTE: POIs can be selected as a destination whether or not they are currently
being shown on the map.
To show or hide the POI icons tap the POI icon at the bottom of the screen. A
red X indicates the POI icons are hidden.
Panning the map
Panning the map allows you to view portions of the map not currently shown.
When you are panning the map, GPS is disabled until you return to Map view.
Panning is only available from Map view.
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To pan the map on the Map view screen tap and drag the map area.
To return to Map view from the Panning map tap the red Exit button in the
lower right corner.
Location Information
You can view information about any point on the map in Map view, unless
you are using the 3D display option. Location information includes
information about the block (street name, numbering information, and city)
and geographic coordinates (latitude and longitude).
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NOTE: If you tap on a Point of Interest, the POI(s) at Current Location screen
appears, listing the Points of Interest. You can tap NAV to navigate to the Point
of Interest or tap the red X to return to the map. POI icons can be tapped in 3D
display.
To view location information:
1
Tap and hold on a location on the map. A popup menu appears.
2
Tap Info. The Location Information screen appears.
3
Tap OK when you are done with the Location Information screen.
Manoeuvre detail
Manoeuvre detail shows a close-up view of your current location as you
travel to your destination. When navigating, the route you turn onto next is
listed at the top, with the direction of your turn in the left corner and the
remaining distance to the turn in the right. Below the distance a bar indicates
how much of this segment has been traveled. If you do not have a GPS
connection, Manoeuvre detail shows the last known location. Your current
location is listed at the bottom.
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The lower right corner displays one of the following: current SPEED,
REMaining time to destination, ETA - estimated time of arrival, or distance to
your DESTination. Tap the indicator to toggle through these options.
The arrow moving about the map represents your vehicle. A green arrow
indicates a strong GPS connection. Yellow indicates a weak connection. Red
indicates no GPS connection.
You can use the Customise Your Display screen to automatically show the
Manoeuvre detail prior to the next instruction. See Display Options for more
details.
To show the Manoeuvre detail manually tap the Navigate menu and then tap
Manoeuvre detail.
Guidance Instructions
The guidance instructions can be muted.
To mute or unmute the guidance instructions tap the speaker icon at the
bottom of the screen. The guidance instructions are muted in the second
icon.
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Route instructions
Route instructions lists the manoeuvres from your current location to your
destination. The direction of the turn, the route to turn on to and the distance
to the manoeuvre are listed. You can view a close-up map of any manoeuvre
listed.
To show the Route instructions:
•
Tap the Navigate menu and then tap Route instructions.
To view a manoeuvre:
1
On the Route instructions screen, select the manoeuvre you want to
view.
2
Tap Show on Map. The Panning map appears, showing the manoeuvre
in the centre of the map.
3
When you have finished viewing the manoeuvre, tap the red X in the
lower right corner. You return to the Map view.
Display Options
Display options are used to customise the appearance of the map. You can
specify the following options on the Customise Your Display screen:
•
Display Mode
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•
Orientation
•
Show Manoeuvre details (automatic appearance or not)
•
Map Perspective
•
Point of Interest Options
Display Mode: Auto changes between Day and Night schemes near sunrise
and sunset. Day shows the map with a bright background. Night shows the
map with a darker background to reduce glare in the vehicle.
Orientation: North Up orients the map with North toward the top. Heading Up
orients the map with the direction you are driving in toward the top of the
screen.
Show Manoeuvre details: Auto automatically switches from Map view to
Manoeuvre details as you approach a manoeuvre. Manual requires the use
of the Navigate menu to switch to the Manoeuvre detail screen.
Map Perspective: 3D-1 shows the map in the highest of the 3D (threedimensional) views. 3D-2 shows the map in the middle of the 3D views. 3D-3
shows the map in the lowest of the 3D views. 2D shows the map as if you
were looking straight down on it.
Point of Interest Options: Default displays a common list of Point of Interest
(POI) types, including transportation, hospitals and shopping POIs. A check
mark next to Show indicates the icons will be displayed. Clearing the check
mark does not display the icons. Choose opens the Categories to Display
screen, where you select which categories of POIs you want displayed.
NOTE: A maximum of 50 POI icons can be shown on the map simultaneously.
The Navigation System groups Points of Interest into categories and lets you
choose which categories are shown on the map. Categories that have check
marks on the Categories to Display screen are shown on the map when POIs
are displayed.
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NOTE: Appendix A includes a list of POI categories and subcategories.
To set the display options:
1
Tap Menu and then tap Display Options.
or
Tap the Options menu and then tap Display Options.
The Customise Your Display screen appears.
2
Tap your Display Mode preference.
3
Tap your Orientation preference.
4
Tap your Show Manoeuvre details preference.
5
Tap your Map Perspective preference.
6
Tap your Point of Interest Options preference. To select specific types
of POIs, see Changing POI types, below.
7
Tap OK to set your display options.
To change the POI types:
1
Tap the Options menu and then tap Display Options.
2
Tap Choose under Points of Interest Options. The Categories to
Display screen appears.
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3
To include only specific categories, tap each category. Categories have
a check mark when they are selected.
4
To select all categories, tap Select All.
5
To clear all currently selected categories, tap Clear All.
6
Tap OK to return to the Customise Your Display screen.
7
Tap OK to set your display options.
Route Options
Route options are used to define the type of route you want the Navigation
System to map for you.You can specify the following options on the
Customise Your Route screen:
•
Route Preference
•
Ferries
•
Toll Roads
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Route Preference: Fastest calculates routes based on time. Shortest
calculates routes based on distance. Major Roads calculates routes using
major roads. Local Roads calculates routes with local roads.
Ferries: When checked, routes are calculated to include ferries where
available. Note that ferry schedules cannot be included in estimating arrival
times.
Toll Roads: When checked, routes are calculated to include toll roads where
available.
To set the route options:
1
Tap Menu and then tap Route Options.
or
Tap the Options menu and then tap Route Options.
The Customise Your Route screen appears.
2
Tap your Route Preference.
3
To include Ferries, tap to turn on the check mark.
4
To include Toll Roads, tap to turn on the check mark.
5
Tap OK to set your route options.
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Distance Units
The Navigation System offers you a choice of three distance units. Choose
the units you are most comfortable with. A check mark appears next to the
units currently selected.
•
Metric (Km) reports in kilometers.
•
English (Mi/Ft) reports in miles and feet.
•
English (Mi/Yd) reports in miles and yards.
To change distance units:
1
Tap the Options menu and then tap Distance Display Units.
2
Tap the units you prefer.
Input Options
The Navigation System offers you a large key alphabetical keyboard for
entering text. You can choose to use your current Pocket PC input option
instead.
•
Pocket PC input method uses your current Pocket PC input option
•
Navigation System Keyboard uses the large key alphabetical keyboard
To change the input option:
1
Tap the Options menu and then tap Keyboard Options.
2
Tap the input option you prefer.
Safety Features
The Navigation System offers you two safety features:
•
Speed Alert
•
Fog Driving
Speed alert
Speed Alert notifies you with an audible sound when you have exceeded the
target speed. The target speed can be set automatically by the class of the
road or set to a fixed speed.
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NOTE: Warning: Auto Speed Alert (using the road speed limit) should only be
used for information and should not be used as an indicator for legal speed
limits or safe driving speeds. Drivers should abide by the law and use best
judgment for safe driving at all times.
To set the speed alert:
1
Tap the Features menu, tap Safety Features, and then tap Speed Alert.
The Speed Alert screen appears.
2
3
4
To use road speed limit:
•
Tap the Enable Auto Speed Alert option. A warning appears that
this feature is to be used only as a reference.
•
Tap OK to return to the Speed Alert screen.
To use a specific speed:
•
Tap the Enable Fixed Speed Alert option.
•
Use the numbers to enter a specific speed.
Tap OK to save your speed alert setting.
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Fog driving
Fog driving notifies you when an intersection is approaching. This safety
feature helps you be aware of possible incoming traffic and traffic signals,
which is especially important during foggy conditions. When approaching an
intersection, you will hear a special “dong” tone.
When Fog Driving is on, a check mark appears next to it on the Safety
Features submenu of the Features menu.
To toggle Fog Driving on or off:
•
Tap the Features menu, tap Safety Features, and then tap Fog
Driving.
Favourite Locations
Your Favourite Locations list can help you select destinations very quickly.
You can add a location to your Favourite Locations list from the map, or while
selecting a destination. You can edit the name of a Favourite on the Edit
Favourites screen.
NOTE: If you are in 3D display mode you cannot add a location to your
Favourite Locations list from the map.
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To add to your Favourite Locations from the map:
1
Tap and hold on a location on the map. A popup menu appears.
2
Tap Add Origin to Favourites. The Save Location in Favourites screen
appears.
3
Do one of the following:
•
To add this location directly to your Favourites list, tap Save.
•
To add a meaningful name before saving, tap Edit. The Edit
Favourites screen appears.
•
Enter a name and then tap OK. You return to the Save Location in
Favourites screen.
or
NOTE: If you try to add a location that is already on your list, you
will see a Duplicate Entry Found message. Tap Save to update the
entry, or tap the red X to cancel.
•
Tap Save.
To add to your Favourite Locations list while setting a destination:
NOTE: These steps are part of the process of setting a destination. Setting a
destination is covered fully in Chapter 4.
1
On the Select Address screen, tap Save. The Save Location in
Favourites screen appears.
2
Do one of the following:
•
To add this location directly to your Favourites list, tap Save.
•
To add a meaningful name before saving, tap Edit. The Edit
Favourites screen appears.
•
Enter a name and then tap OK. You return to the Save Location in
Favourites screen.
or
NOTE: If you try to add a location that is already on your list, you
will see a Duplicate Entry Found message. Tap Save to update the
entry, or tap the red X to cancel.
•
Tap OK.
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To edit the name of a Favourite:
1
Tap Menu, tap Set Destination, and then tap Favourites. The
Favourite Locations screen appears.
2
Tap on the favourite you want to edit. Use the scroll bars to move up
and down the list.
3
Tap Edit. The Edit Favourites screen appears.
4
Enter a name and then tap OK. You return to the Favourite Locations
screen.
5
If you do not want to set this as your destination, tap the red X until
you return to the map.
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4
Navigating
The Navigation System is used to guide you to a destination, and provides many
ways to enter a destination. Most of the options are available from the Set
Destination screen.
In addition to setting a destination, you can also set a start location. You do not
need to set a start location if you want the route to be calculated from your
current location and are receiving GPS signals.
Entering a destination
You can enter a destination directly from the map, or you can use the Set
Destination screen to use any of the following options:
•
Address lets you enter a specific address
•
Intersection lets you enter two cross streets
•
Points of Interest lets you select a Point of Interest
•
Recent lets you select from a list of recent destinations
•
Favourites lets you select from a list of previously created favourites
•
City Centre lets you select the centre of a city
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To select a destination from the map:
1
On the map, tap and hold on the location. A popup menu appears.
2
Tap Set Destination. Your route is calculated and shown on the map.
Instructions begin.
Entering a destination by address
There are two ways to enter a destination by address. You can select a street
first, which is useful if you are not sure of the city. Or you can enter a city
first, which is usually faster.
NOTE: If a large number of records are found by the By Street method, the
program automatically reverts to By City.
To enter an address using By City:
1
54
Tap Menu, tap Set Destination, and then tap Address. The Enter
Address screen appears.
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2
3
If you need to change the region:
•
Tap Change Region. The Enter Region Name screen appears.
•
Type the name of the region or select it from the list.
•
Tap OK. You return to the Enter Address screen.
Select the city:
•
Tap By City. The Enter City Name screen appears.
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4
•
Type the first letters of the city. As you type, the list of available
cities scrolls to show matching cities.
•
Select the name of the city and then tap OK. The Enter Street
Name screen appears.
Select the street:
•
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Type the first letters of the street name. As you type, the list of
available streets scrolls to show matching streets.
Owner’s Manual
NOTE: Note. Do not enter the street type.
•
5
Select the name of the street and then tap OK. The Enter House
Number screen appears.
To go to a specific number, enter the number within the range shown
and then tap OK. Tap OK without entering a number if you do not
know the number. The Select Address screen appears.
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6
Tap on the correct address. Use the scroll bars to move up and down
the list.
7
Do one of the following:
•
To be guided to the destination now, tap Navigate. The address
becomes your current destination, the map appears and
instructions begin.
•
To add this destination to your Favourites list, tap Save. The Save
Location in Favourites screen appears. You can add the
destination as is (tap Save) or edit it to provide a meaningful name
(tap Edit).
•
To show the destination on the map without starting guidance,
tap Show. The Panning map appears with a crosshairs cursor on
the address.
To enter an address using By Street:
1
Tap Menu, tap Destinations, and then tap Address. The Enter
Address screen appears.
2
If you need to change the region:
•
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Tap Change Region. The Enter Region Name screen appears.
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3
•
Type the name of the region or select it from the list.
•
Tap OK. You return to the Enter Address screen.
Select the street:
•
Tap By Street. The Enter Street Name screen appears.
•
Type the first letters of the street name. As you type, the list of
available streets scrolls to show matching streets.
NOTE: Note. Do not enter the street type.
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•
Select the name of the street and then tap OK. The Enter House
Number screen appears.
4
To go to a specific number, enter the number within the range shown
and then tap OK. Tap OK without entering a number if you do not
know the number. The Select Address screen appears.
5
Tap on the correct address. Use the arrows or the scroll bars to move up
and down the list.
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6
Do one of the following:
•
To be guided to the destination now, tap Navigate. The address
becomes your current destination, the map appears and
instructions begin.
•
To add this destination to your Favourites list, tap Save. The Save
Location in Favourites screen appears. You can add the
destination as is (tap Save) or edit it to provide a meaningful name
(tap Edit).
•
To show the destination on the map without starting guidance,
tap Show. The Panning map appears with a crosshairs cursor on
the address.
Entering a destination by intersection
There are two ways to enter a destination by intersection. You can select a
street first, which is useful if you're not sure of the city. Or you can enter a
city first, which is usually faster.
NOTE: Information If a large number of records are found by the By Street
method, the program automatically reverts to By City.
To enter an intersection using By City:
1
Tap Menu, tap Destinations, and then tap Intersection. The Enter
Intersection screen appears.
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2
3
If you need to change the region:
•
Tap Change Region. The Enter Region Name screen appears.
•
Type the name of the region or select it from the list.
•
Tap OK. You return to the Enter Intersection screen.
Select the city:
•
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Tap By City. The Enter City Name screen appears.
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4
•
Type the first letters of the city. As you type, the list of available
cities scrolls to show matching cities.
•
Select the name of the city and then tap OK. The Enter Street
Name screen appears.
Select the first street:
•
Type the first letters of the first street name. As you type, the list
of available streets scrolls to show matching streets.
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NOTE: Do not enter the street type.
•
Select the name of the street and then tap OK. The Enter 2nd
Street Name screen appears.
5
Select the second street by typing the first letters of the name or select
one and then tap OK. The Select Address screen appears.
6
Tap on the correct intersection. Use the arrows or the scroll bars to
move up and down the list.
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7
Do one of the following:
•
To be guided to the destination now, tap Navigate. The
intersection becomes your current destination, the map appears
and instructions begin.
•
To add this destination to your Favourites list, tap Save. The Save
Location in Favourites screen appears. You can add the
destination as is (tap Save) or edit it to provide a meaningful name
(tap Edit).
•
To show the destination on the map without starting guidance,
tap Show. The Panning map appears with a crosshairs cursor on
the address.
To enter an intersection using By Street:
1
Tap Menu, tap Destinations, and then tap Intersection. The Enter
Intersection screen appears.
2
If you need to change the region:
•
Tap Change Region. The Enter Region Name screen appears.
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3
•
Type the name of the region or select it from the list.
•
Tap OK. You return to the Enter Intersection screen.
Select the first street:
•
Tap By Street. The Enter Street Name screen appears.
•
Type the first letters of the first street name. As you type, the list
of available streets scrolls to show matching streets.
NOTE: Do not enter the street type.
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•
Select the name of the street and then tap OK. The Enter 2nd
Street Name screen appears.
4
Select the second street by typing the first letters of the name or select
one and then tap OK. The Select Address screen appears.
5
Tap on the correct intersection. Use the arrows or the scroll bars to
move up and down the list.
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6
Do one of the following:
•
To be guided to the destination now, tap Navigate. The address
becomes your current destination, the map appears and
instructions begin.
•
To add this destination to your Favourites list, tap Save. The Save
Location in Favourites screen appears. You can add the
destination as is (tap Save) or edit it to provide a meaningful name
(tap Edit).
•
To show the destination on the map without starting guidance,
tap Show. The Panning map appears with a crosshairs cursor on
the address.
Selecting a Point of Interest
There are several ways to select a Point of Interest (POIs) as a destination.
You can select one from the map, or you can select one from the menus.
Because many types of POIs are available in the Navigation System, they are
grouped into categories. When you select a high level category, the subcategories are listed. When you have selected a sub-category (or All to see
POIs from all of the sub-categories), you can then select among the closest,
where you can pick alphabetically or by distance. Or you can select within a
specific city.
NOTE: The high level categories Lodging and Emergency do not have subcategories. The high level category Restaurant has so many sub-categories
(Food Types) that they do not fit on a single screen. You use the Food Type
screen to select a food type from the list of available sub-categories.
To select a POI from the map:
1
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Tap and hold on a POI symbol on the map. The POI Information
screen appears.
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2
Tap Navigate. The map appears and instructions begin.
To select a nearby POI:
1
Tap Menu, tap Destinations, and then tap Points of Interest. The
Points of Interest screen appears.
2
Select the type of POI. A list of sub-categories appears, with Include All
listed at the bottom.
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NOTE: Lodging and Emergency do not have sub-categories. Go to step 4.
Restaurant shows the Food Types dialog box.
3
Select a sub-category or tap All. The Find Point of Interest screen
appears
NOTE: To select a sub-category of Restaurant, use the Food Type dialog box.
Type the first letters of a food type. As you type, the list of available food types
scrolls to show matching types. Select the food type and then tap OK.
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4
5
If you need to change the region:
•
Tap Change Region. The Enter Region Name screen appears.
•
Type the name of the region or select it from the list.
•
Tap OK. You return to the Find Point of Interest screen.
To select a POI by name:
•
Tap By Name. The Enter POI Name screen appears.
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•
Type the first letters of the POI or select one and then tap OK.
The Enter POI Name screen appears.
•
Tap a POI on the list.
To select by distance:
•
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Tap By Distance. The POI List screen appears showing all POIs of
the selected type with the closest one first.
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•
7
Tap a POI on the list.
Do one of the following on either the Selected Point of Interest or POI
List screen:
•
To be guided to the POI now, tap Navigate. The POI becomes
your current destination, the map appears and instructions begin.
•
To add this POI to your Favourites list, tap Save. The Save
Location in Favourites screen appears. You can add the POI as is
(tap Save) or edit it to provide a meaningful name (tap Edit).
•
To show the POI on the map without starting guidance, tap Show.
The Panning map appears with a crosshairs cursor on the POI.
•
To see detailed information about this POI, tap Info. The POI
Information screen shows the name, address, and phone number.
You can then tap Navigate, Save, or Show.
To select a POI within a selected city:
1
Tap Menu, tap Destinations, and then tap Points of Interest. The
Points of Interest screen appears.
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2
Select the type of POI. A list of sub-categories appears, with Include All
listed at the bottom.
NOTE: Lodging and Emergency do not have sub-categories. Go to step 4.
Restaurant shows the Food Types dialog box.
3
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Select a sub-category or tap All. The Find Point of Interest screen
appears
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NOTE: To select a sub-category of Restaurant, use the Food Type dialog box.
Type the first letters of a food type. As you type, the list of available food types
scrolls to show matching types. Select the food type and then tap OK.
4
If you need to change the region:
•
Tap Change Region. The Enter Region Name screen appears.
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•
Type the name of the region or select it from the list.
•
Tap OK. You return to the Find Point of Interest screen.
5
Tap By City. The Enter City Name screen appears.
6
Type the first letters of the city. As you type, the list of available cities
scrolls to show matching cities.
7
Select the name of the city and then tap OK. The Enter POI Name
screen appears.
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8
Type the first letters of the POI or select one and then tap OK. The
Selected Point of Interest appears, listing the POI information.
9
Do one of the following:
•
To be guided to the POI now, tap Navigate. The POI becomes
your current destination, the map appears and instructions begin.
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•
To add this POI to your Favourites list, tap Save. The Save
Location in Favourites screen appears. You can add the POI as is
(tap Save) or edit it to provide a meaningful name (tap Edit).
•
To show the POI on the map without starting guidance, tap Show.
The Panning map appears with a crosshairs cursor on the POI.
Selecting a Destination from Recent
Destinations
The Navigation System remembers recent destinations to make specifying a
destination easier.
To select from recent destinations:
1
Tap Menu, tap Destinations, and then tap Recent. The Recent
Destinations screen appears.
2
Tap on the destination you want. Use the arrows or the scroll bars to
move up and down the list.
3
Do one of the following:
•
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To be guided to the location now, tap Navigate. The location
becomes your current destination, the map appears and
instructions begin.
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•
To add this destination to your Favourites list, tap Save. The Save
Location in Favourites screen appears. You can add the
destination as is (tap Save) or edit it to provide a meaningful name
(tap Edit).
•
To show the location on the map without starting guidance, tap
Show. The Panning map appears with a crosshairs cursor on the
location.
•
To delete this location from your recent destinations list, tap Del.
The entry is removed from the list.
Selecting a Destination from Favourites
You can set up a list of Favourites to make specifying a destination easier.
To select a destination from Favourites:
1
Tap Menu, tap Destinations, and then tap Favourites. The Favourite
Locations screen appears.
2
Tap on the destination you want. Use the arrows or the scroll bars to
move up and down the list.
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3
Do one of the following:
•
To be guided to the location now, tap Navigate. The location
becomes your current destination, the map appears and
instructions begin.
•
To edit this entry, tap Edit. The Edit Favourites screen appears.
Enter a name or edit the existing name and then tap OK.
•
To show the location on the map without starting guidance, tap
Show. The Panning map appears with a crosshairs cursor on the
location.
•
To delete this location from your Favourites list, tap Delete. The
entry is removed from the list.
Selecting a City Centre
City Centres are a specific type of Point of Interest. You can select a City
Centre from the closest, where you can pick alphabetically or by distance. Or
you can select from all City Centres included in the map data currently
available.
To select a nearby City Centre:
1
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Tap Menu, tap Destinations, and then tap City Centre. The Enter
City Centre screen appears.
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2
3
To select by name:
•
Tap By Name. The Enter City Name screen appears.
•
Type the first letters of the city or select one and then tap OK. The
Selected Point of Interest screen appears.
To select by distance:
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•
Tap By Distance. The Enter City Centre screen appears showing
all cities within 25 miles of your current location with the closest
one first. The direction of each city from your current location is
indicated by the arrow.
NOTE: The direction arrow pointing to the City Centre is oriented
with North up.
•
4
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Tap a city on the list.
Do one of the following on either the Selected Point of Interest or City
List screen:
•
To be guided to the City Centre now, tap Navigate. The City
Centre becomes your current destination, the map appears and
instructions begin.
•
To add this city centre to your Favourites list, tap Save. The Save
Location in Favourites screen appears. You can add the city centre
as is (tap Save) or edit it to provide a meaningful name (tap Edit).
•
To show the city centre on the map without starting guidance, tap
Show. The Panning map appears with a crosshairs cursor on the
POI.
•
To see detailed information about this city centre, tap Info. The
Selected Point of Interest screen shows the name, address, and
phone number. You can then tap Navigate, Save, or Show.
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To select from all available City Centres:
1
Tap Menu, tap Destinations, and then tap City Centre. The Enter
City Centre screen appears.
2
If you need to change the region:
•
Tap Change Region. The Enter Region Name screen appears.
•
Type the name of the region or select it from the list.
•
Tap OK. You return to the Enter City Centre screen.
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3
Tap List All. The Enter City Name screen appears.
4
Type the first letters of the city. As you type, the list of available cities
scrolls to show matching cities.
5
Select the name of the city and then tap OK. The Selected Point of
Interest screen appears.
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6
Do one of the following:
•
To be guided to the City Centre now, tap Navigate. The City
Centre becomes your current destination, the map appears and
instructions begin.
•
To add this city centre to your Favourites list, tap Save. The Save
Location in Favourites screen appears. You can add the city centre
as is (tap Save) or edit it to provide a meaningful name (tap Edit).
•
To show the city centre on the map without starting guidance, tap
Show. The Panning map appears with a crosshairs cursor on the
POI.
•
To see detailed information about this city centre, tap Info. The
Selected Point of Interest screen shows the name, address, and
phone number. You can then tap Navigate, Save, or Show.
Changing Your Starting Location
The Navigation System automatically uses your current location as the
starting point. If you want to change to another starting point, you must do so
before you select a destination.
If the location you want to use as a starting point is not currently shown, pan
the map until you can see the location or select the location as a destination.
To change your starting point:
1
On the map, tap and hold on the location. A popup menu appears.
2
Tap Set Start Location. You are now ready to select a destination, and
the system will navigate from the specified start location.
Clearing Your Destination
You can clear your destination.
To clear your destination:
1
Tap Menu and then tap Destinations. The Current Route Options
screen appears.
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2
Tap Cancel Route. You return to the map.
Waypoints and Detours
The Navigation System lets you add a waypoint to your route. A waypoint is
an intermediate location on your route. Waypoints are entered the same way
destinations are. Once you reach your waypoint, you are asked if you want to
proceed to your original destination. You can add only one waypoint to a
route.
Waypoints
The Waypoint feature is only available when a destination has been entered.
You can add a waypoint using the map or by selecting a destination.
To add a waypoint from the map:
1
On the map, tap and hold on the waypoint location. A popup menu
appears.
2
Tap Set Waypoint. Your route is recalculated and shown on the map.
Instructions to the waypoint begin.
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To specify a destination for a waypoint:
1
Tap Menu and then tap Destinations. The Current Route Options
screen appears.
2
Tap Add Waypoint. The Set Waypoint screen appears.
3
Enter a destination using any of these options:
•
Entering a destination by address
•
Entering a destination by intersection
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•
Selecting a City Centre
•
Selecting a Point of Interest
•
Selecting from your Favourites list
•
Selecting from recent destinations
When you select the waypoint destination and then tap Navigate, your
route is calculated and instructions begin
To cancel your waypoint destination:
1
Do one of the following:
•
Tap Menu and then tap Destinations (WAYPOINT appears
above the listed destination). The Current Route Options screen
appears.
•
Tap Cancel Route.
•
Tap Navigate and then tap Cancel Route.
or
A confirmation message appears asking if you want to continue to your final
destination.
2
Tap Yes to clear the waypoint from your route. The map appears and
instructions begin.
Detours
You can also add a detour around a section of street on your current route.
The Detour feature is only available when a destination has been entered.
To add a detour:
1
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Tap Menu and then tap Destinations. The Current Route Options
screen appears.
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2
Tap Add Detour. The Detour Around screen appears, listing the roads
on your route.
3
To mark a road(s) to be avoided, tap on the road. A "No Entry" symbol
appears next to the road.
4
To clear a road, tap on the road again. The "No Entry" symbol
disappears.
NOTE: To clear all marked roads, tap Reset.
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5
When all roads to be avoided are marked, tap Navigate. The map
appears and revised instructions begin.
NOTE: Road sections to be avoided appear on the map in purple.
To cancel a detour:
1
Tap Menu and then tap Destinations. The Current Route Options
screen appears.
2
Tap Add Detour. The Detour Around screen appears, listing the
revised roads on your route.
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3
Tap Reset to restart instructions without avoiding the previously
marked roads.
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5
Other Features
The Navigation System has additional useful features:
•
Hotkeys
•
Almanac
•
Playing a Demo
•
Recording and Playing Back GPS paths
Hotkeys
The Hotkeys feature lets you use a button on the Pocket PC to show a specific
screen or toggle a specific feature on and off. Hotkey assignments in the
Navigation System work only when you are using the Navigation System, and
do not affect the use of the button in other Pocket PC applications. The
following features can be assigned to Hotkeys:
•
3D Mode—Toggles between 3D on and off in Map view.
•
Current Position—Opens the Location Information screen for your
current location.
•
Customise POI Icons—Opens the Categories to Display screen.
•
Detour—If a destination has been selected, opens the Detour Around
screen. If no destination is set, nothing happens when the button is
pressed.
•
Display Options—Opens the Customise Your Display screen.
•
Enter Destination—If no destination is set, opens the Set Destination
screen. If a destination is currently selected, opens the Current Route
Options screen.
•
Full screen—Toggles Full screen mode on and off.
•
GPS Info—Toggles the GPS Status screen on and off.
•
Menu—Opens the Menu screen.
•
Mute—Toggles the muting of instructions on and off.
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•
North/Heading Up—Toggles the direction arrow between North and
Heading Up.
•
POI Icons On/Off—Toggles the display of POI icons on the map.
•
Route List—Toggles between the Route instructions and Map view.
•
Route Options—Opens the Current Route Options screen.
•
Rotate StatBox—Toggles the display in the lower right corner of the
map between current SPEED, REMaining time to destination, ETA estimated time of arrival, or distance to your DESTination.
•
Speed Alert—Opens the Speed Alert screen.
•
Volume—Opens the Guidance Volume screen.
To assign a hotkey:
1
Tap the Features menu and then tap Hotkeys. The Hotkeys screen
appears.
2
Tap the function to be assigned a hotkey.
3
Press the button on the Pocket PC you want to use for the selected
function. The function is assigned to the button you pressed.
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To clear one or more hotkeys:
1
Tap the Features menu and then tap Hotkeys. The Hotkeys screen
appears.
2
To clear a single hotkey:
3
•
Tap the function assigned to the hotkey.
•
Tap Clear Key. The hotkey is cleared.
To clear all hotkeys, tap Clear All. All hotkeys are cleared.
Disabling and Enabling Hotkeys
A hotkey can be disabled, allowing the button assignment used with other
applications and your Pocket PC to work when you are using the Navigation
System. A hotkey that has been disabled can be enabled again.
NOTE: Button assignments when you are not using the Navigation System are
part of your Pocket PC settings. To view or change button assignments, tap
Start, Settings, and then Buttons.
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To disable a hotkey assignment:
1
Tap the Features menu and then tap Hotkeys. The Hotkeys screen
appears.
2
Tap the function whose hotkey you want to disable.
3
Tap Disable. The hotkey is disabled.
To enable a hotkey assignment:
1
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Tap the Features menu and then tap Hotkeys. The Hotkeys screen
appears.
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Tap the function whose hotkey you want to enable.
3
Tap Enable. The hotkey is enabled.
Almanac
The almanac provides information about the sun and the moon. The SUN
area shows the time of today's sunrise and sunset in local time. The MOON
area shows you a picture of the moon in its current phase, and shows the
age of the current moon and the date and time of the next full and new
moons.
To view the almanac:
1
Tap the Features menu and then tap Almanac. The Almanac screen
appears.
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2
Tap the red X in the lower right corner to close the Almanac screen.
Playing a Demo
If a destination has been entered, you can use the Demo feature to follow
along the path of the route and hear the verbal instructions. When playing a
demo, the Map view screen displays PLAY under the direction arrow.
To play a demo:
1
2
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If you have not already done so, enter a destination. For help in
entering a destination, use one of the following methods from Chapter
4:
•
Entering a destination by address
•
Entering a destination by intersection
•
Selecting a Point of Interest
•
Selecting from recent destinations
•
Selecting from your Favourites list
•
Selecting a City Centre
Tap the Features menu and then tap Demo current route. PLAY
appears under the direction arrow on the map, the arrow representing
your vehicle begins to move along the route and the voice guidance
begins.
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To stop the demo while in process, tap the Features menu and then
tap Stop Demo.
Recording and Playing Back GPS Paths
A driving path can be recorded for future playback. When recording, a red
REC appears under the direction arrow on the Map view screen.
You can play back a driving path that has been recorded. When playing a
track, the Map view screen displays PLAY under the direction arrow.
To record a GPS path:
1
To start recording tap the Features menu and then tap Record GPS
Path. The Save As screen appears.
2
Enter the file information:
•
Name:Accept the suggested name or enter a new one.
•
Folder:Select a folder from the list.
•
Type:GPS Log File is the only available type.
•
Location:Select a storage location from the list.
3
Tap OK. REC appears under the direction arrow on the map.
4
Drive your route.
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To end the recording:
•
Tap the Features menu and then tap Stop Recording.
To play back a GPS path:
1
Tap the Features menu and then tap Playback GPS Path. The Open
screen appears.
2
Select the appropriate file. If the file you want is not listed, use the
Folder list to look in another folder.
The playback begins, showing you the route taken on the map.
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To end the playback tap the Features menu and then tap Stop
Playback.
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Troubleshooting
This chapter provides you with troubleshooting information.
Troubleshooting
The table below provides solutions to some common issues.
Problem
I cannot get a GPS signal
Solution
•
Check that your GPS receiver is
switched on and fully charged.
•
Take your GPS receiver outside so you
have a clear view of the sky.
•
Allow 5-10 minutes to receive a GPS
signal. If the GPS receiver has a valid
signal, the green LED flashes.
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I cannot connect my GPS
receiver to my Pocket PC
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•
Check that your GPS receiver and your
Pocket PC are within 5 to 10 yards of
each other.
•
Check that the Bluetooth® wireless
technology on your Pocket PC is
switched on by tapping the Bluetooth
icon at the bottom right of the Start
screen.
•
Check that your GPS receiver is
switched on and charged.
•
Switch on the power switch; if the GPS
receiver is not charged up the power
LED is red.
•
Start the Navigation System. The GPS
receiver should automatically connect
with the Pocket PC. If this does not
happen, follow the instructions in
Chapter 2 to connect the GPS receiver
with the Pocket PC.
I cannot install the maps
•
Check that your Pocket PC is
connected via Microsoft ActiveSync
with your Desktop.
•
Check that the Navigation System is
installed on the Pocket PC. (There
should be an icon in the Start>
Programs menu).
•
Perform a soft reset on your Pocket PC
before trying to install any maps.
(Refer to your Pocket PC User’s Guide
for details. All data and settings are
retained.)
•
Check that the Navigation System is
not running. From the Start menu
select Settings > System > Memory
>Running Programs > Nav System >
Stop.
•
Verify that there is sufficient memory
in your selected target location.
•
Verify that the correct CD is inserted
in your CD drive.
My GPS receiver has asked me The GPS receiver has a default passkey of
for a passkey to connect
2003.
The Bluetooth Manager may be set to
require a passkey. To check:
•
Tap on the Bluetooth icon and then
tap Bluetooth Settings.
•
Tap the right arrow key at the bottom
of the screen to the Serial Port tab.
•
Check that the Authentication
(Passkey) required check box is
unchecked.
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I cannot find a location
•
Check that the address is entered
correctly.
•
Check that the appropriate map for
the address is loaded.
Sometimes an address is not stored in the
database. NAVTEQ is always updating the
map content. To provide feedback and add a
new address complete a Feedback Form on
www.dell.com/go/aximnavigation.
I cannot hear the guidance
instructions
•
On the map, check the speaker icon at
the bottom of the screen. Tap the icon
to unmute the instructions.
•
Tap Options and then tap Guidance
Volume. Increase the volume and then
tap OK.
My map is stuck in map panning Tap the red X in the lower right corner. You
mode
return to the Map view.
I cannot load an additional map
There is not enough memory to
install my map
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•
Before installing additional maps,
verify that the Navigation System is
not running. From the Start menu, tap
Settings >System > Memory. On the
Running Programs tab, tap Nav
System > Stop.
•
Verify that there is sufficient memory
available on your Pocket PC or selected
storage card.
•
Select a smaller map to install. Install
maps by City rather than by Region.
•
Install an additional SD or CF card in
the expansion slot.
•
Remove programs from your Pocket
PC main memory to make space
available
How do I know my GPS receiver
is working
I cannot find the POI I am
looking for on the map
•
Verify that the GPS receiver has a
flashing blue light.
•
Verify that the GPS receiver has a
green light. A solid light indicates
there is no valid GPS signal; a flashing
light indicates there is a valid GPS
signal.
•
Tap the Features menu and then tap
GPS Status. The GPS Status screen
appears, showing how many satellites
are transmitting data and the strength
of the signals.
Verify that the POI icons are enabled:
•
Tap the Options menu and then tap
Display Options. The Customise Your
Display screen appears.
•
Tap your POI Icons preference. To
include specific types of POIs, tap
Custom under POI Icons. Tap each
category you want included on the
Categories to Display screen.
Categories are blue when they are
selected.
•
Tap OK to set your display options.
•
On the map, check the POI icon at the
bottom of the screen. A red X indicates
the POI icons are hidden. Tap the icon
to show POI icons.
POI icons only appear when the map is
zoomed in to the relevant zoom level
(generally 1,000 ft. or closer).
Some POIs are hidden on the map by other
POI icons.
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I cannot switch on my device
Verify that the Pocket PC is charged.
Connect the Pocket PC to a charger.
A soft reset is often necessary for the device
to switch on. (Refer to your Pocket PC User’s
Guide for details. All data and settings are
retained).
The application has frozen my
device
The display mode on my device
is incorrect for the time of day.
Perform a soft reset. See your Pocket PC
User’s Guide for instructions. (All data and
settings are retained.)
•
Tap the Options menu and then tap
Display Options. The Customise Your
Display screen appears.
•
Tap your Colour Scheme preference
(Auto, Day, or Night).
•
Tap OK to set your display options.
If the mode is set to Auto, verify that the
Pocket PC clock is set correctly.
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7
Appendix A: POI Details
There are many types of Points of Interest detailed on the Navigation System
maps. They are grouped into eight broad categories.
POI Icon Categories
The map can show up to 50 Points of Interest icons at a time. To reduce clutter,
POI icons are shown only when you are within an appropriate range. As the
vehicle enters the appropriate range for the POI icons, they appear on the map.
The table below shows you at what range POI type are shown on the map.
TABLE 1.
POI Category
POI sub-category
Range
Attraction
Amusement Park
< 1 mile
Casino
< 1 mile
Convention Centre
< 1000 feet
Museum
< 2500 feet
Performing Arts
< 1000 feet
Stadium/Arena
< 1 mile for local, < 5
mile: for nationally
noted
Tourist Attraction
< 2500 feet for local, < 5
mile: for nationally
noted
Tourist Information
< 1000 feet
Winery
< 1 mile
Cinema
<1000 feet
Nightlife
<1000 feet
Shopping
< 1 mile
Business/Shopping
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TABLE 1.
POI Category
Education/Govt
POI sub-category
Range
Business Facility
< 1000 feet
Shopping
< 1 mile
City Hall
< 1000 feet
Higher Education
< 1000 feet
Emergency
< 1 mile
Lodging
< 1000 feet
Recreation
Golf Course
< 1000 feet
Park/Recreation Area
< 1000 for local, <25
miles for nationally
noted
Ski Resort
< 5 mile
Restaurant (the 57
restaurant food
types)
Transportation
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< 1000 feet
Airport
< 1 mile for local, < 25,
mile: for nationally
noted
Bus Station
< 1000 feet
Ferry Terminal
< 1 mile
Petrol Station
< 1000 feet
Parking
< 1000 feet
Rental Car Agency
< 1000 feet
Train Station
< 1 mile
8
Appendix B: Regulatory Notices
Electromagnetic Interference (EMI) is any signal or emission, radiated in free
space or conducted along power or signal leads, that endangers the
functioning of a radio navigation or other safety service or seriously degrades,
obstructs, or repeatedly interrupts a licensed radio communications service.
Radio communications services include but are not limited to AM/FM
commercial broadcast, television, cellular services, radar, air-traffic control,
pager, and Personal Communication Services (PCS). These licensed services,
along with unintentional radiators such as digital devices, including computers,
contribute to the electromagnetic environment.
Electromagnetic Compatibility (EMC) is the ability of items of electronic
equipment to function properly together in the electronic environment. While
this computer has been designed and determined to be compliant with
regulatory agency limits for EMI, there is no guarantee that interference will
not occur in a particular installation. If this equipment does cause interference
with radio communications services, which can be determined by turning the
equipment off and on, you are encouraged to try to correct the interference by
one or more of the following measures:
•
Reorient the receiving antenna.
•
Relocate the computer with respect to the receiver.
•
Move the computer away from the receiver.
•
Plug the computer into a different outlet so that the computer and the
receiver are on different branch circuits.
If necessary, consult a Dell Technical Support representative or an
experienced radio/television technician for additional suggestions.
Dell™ computers are designed, tested, and classified for their intended
electromagnetic environment. These electromagnetic environment
classifications generally refer to the following harmonized definitions:
•
Class A is typically for business or industrial environments.
•
Class B is typically for residential environments.
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Information Technology Equipment (ITE), including devices, expansion cards,
printers, input/output (I/O) devices, monitors, and so on, that are integrated
into or connected to the computer should match the electromagnetic
environment classification of the computer.
A Notice About Shielded Signal Cables: Use only shielded cables for
connecting devices to any Dell device to reduce the possibility of
interference with radio communications services. Using shielded cables
ensures that you maintain the appropriate EMC classification for the
intended environment.
FCC Notices (U.S. Only)
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions:
•
This device may not cause harmful interference.
•
This device must accept any interference received, including
interference that may cause undesired operation.
Class B
This equipment has been tested and found to comply with the limits for a
Class B digital device pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in accordance with the
manufacturer’s instruction manual, may cause interference with radio
communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, you are encouraged to try to correct the
interference by one or more of the following measures:
•
Reorient or relocate the receiving antenna.
•
Increase the separation between the equipment and the receiver.
•
Connect the equipment into an outlet on a circuit different from that
to which the receiver is connected.
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This Class B (or Class A, if so indicated on the registration label) digital
apparatus meets the requirements of the Canadian Interfence-Causing
Equipment Regulations.
Cet appareil numérique de la Classe B (ou Classe A, si ainsi indiqué sur
l’étiquette d’enregistration) respecte toutes les exigences du Regliment sur
le Materiel Brouilleur du Canada.
•
Consult the dealer or an experienced radio/television technician for
help.
FCC Identification Information
The following information is provided on the device or devices covered in this
document in compliance with FCC regulations:
•
Model number: BT-308
•
FCC ID number: RIDBT-308
Company name:
Dell Inc.
One Dell Way
Round Rock, Texas 78682 USA
512-338-4400
IC Notice (Canada Only)
Most Dell computers (and other Dell digital apparatus) are classified by the
Industry Canada (IC) Interference-Causing Equipment Standard #3 (ICES003)
as Class B digital devices. To determine which classification (Class A or B)
applies to your computer (or other Dell digital apparatus), examine all
registration labels located on the bottom, side, or the back panel of your
computer (or other digital apparatus). A statement in the form of "IC Class A
ICES-003" or "IC Class B ICES-003" will be located on one of these labels. Note
that Industry Canada regulations provide that changes or modifications not
expressly approved by Dell could void your authority to operate this
equipment.
The following information is provided in compliance with IC regulations:
Manuel de l’utilisateur
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Dell Inc.
One Dell Way
Round Rock, TX 78682 USA
512-338-4400
CE Notice (European Union)
Marking by the symbol
indicates compliance of this Dell computer to the
EMC Directive and the Low Voltage Directive of the European Union. Such
marking is indicative that this Dell system meets the following technical
standards:
•
EN 55022 — "Information Technology Equipment — Radio
Disturbance Characteristics — Limits and Methods of Measurement."
•
EN 55024 — "Information Technology Equipment - Immunity
Characteristics - Limits and Methods of Measurement."
•
EN 61000-3-2 — "Electromagnetic Compatibility (EMC) - Part 3:
Limits - Section 2: Limits for Harmonic Current Emissions
(Equipment Input Current Up to and Including 16 A Per Phase)."
•
EN 61000-3-3 — "Electromagnetic Compatibility (EMC) - Part 3:
Limits - Section 3: Limitation of Voltage Fluctuations and Flicker in
Low-Voltage Supply Systems for Equipment With Rated Current Up
to and Including 16 A."
•
EN 60950 — "Safety of Information Technology Equipment."
NOTE: EN 55022 emissions requirements provide for two classifications:
•
Class A is for typical commercial areas.
•
Class B is for typical domestic areas.
RF INTERFERENCE WARNING: This is a Class A product. In a
domestic environment this product may cause radio frequency (RF)
interference, in which case the user may be required to take adequate
measures.
This Dell device is classified for use in a typical Class B domestic
environment.
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A "Declaration of Conformity" in accordance with the preceding directives
and standards has been made and is on file at Dell Inc. Products Europe BV,
Limerick, Ireland.
CE Mark Notice
This equipment complies with the essential requirements of the European
Union Directive 1999/5/EC.
Finding Information
What Are You Looking For?
Find It Here:
How to set up my device and
information on the connectors and
buttons on my device
The
Information on using my device
Dell Owner’s Manual and Dell GPS
Navigation System Help.
Quick Start Guide and the Dell™
Owner’s Manual
To view Help, tap the Navigate
button and tap Help.
Contacting Dell
To contact Dell electronically, you can access the following websites:
•
www.dell.com
•
support.dell.com (technical support)
•
premiersupport.dell.com (technical support for educational,
government, healthcare, and medium/large business customers,
including Premier, Platinum, and Gold customers)
For specific web addresses for your country, find the appropriate country
section in the table below.
NOTE: Toll-free numbers are for use within the country for which they are
listed.
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When you need to contact Dell, use the electronic addresses, telephone
numbers, and codes provided in the following table. If you need assistance in
determining which codes to use, contact a local or an international operator.
Country (City)
International Access
Code Country Code
City Code
Department Name or
Service Area,
Website and E-Mail
Address
Area Codes,
Local Numbers, and
Toll-Free Numbers
Anguilla
General Support
toll-free: 800-335-0031
Antigua and
Barbuda
General Support
1-800-805-5924
Argentina (Buenos
Aires)
Website:
www.dell.com.ar
International Access Tech Support and
Code: 00
Customer Care
toll-free: 0-800-444-0733
Country Code: 54
Sales
0-810-444-3355
City Code: 11
Tech Support Fax
11 4515 7139
Customer Care Fax
11 4515 7138
General Support
toll-free: 800-1578
Aruba
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Australia (Sydney)
E-mail (Australia):
International Access au_tech_support@dell.
com
Code: 0011
E-mail (New Zealand):
Country Code: 61
[email protected]
City Code: 2
om
Home and Small
Business
1-300-65-55-33
Government and
Business
toll-free: 1-800-633-559
Preferred Accounts
Division (PAD)
toll-free: 1-800-060-889
Customer Care
toll-free: 1-800-819-339
Corporate Sales
toll-free: 1-800-808-385
Transaction Sales
toll-free: 1-800-808-312
Fax
toll-free: 1-800-818-341
Austria (Vienna)
Website:
International Access support.euro.dell.com
Code: 900
E-mail:
tech_support_central_e
Country Code: 43
[email protected]
City Code: 1
Home/Small Business 0820 240 530 00
Sales
Home/Small Business
Fax
0820 240 530 49
Home/Small Business
Customer Care
0820 240 530 14
Preferred
Accounts/Corporate
Customer Care
0820 240 530 16
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Home/Small Business
Technical Support
0820 240 530 14
Preferred
Accounts/Corporate
Technical Support
0660 8779
Switchboard
0820 240 530 00
Bahamas
General Support
toll-free: 1-866-278-6818
Barbados
General Support
1-800-534-3066
Belgium (Brussels) Website:
International Access support.euro.dell.com
Code: 00
Country Code: 32
City Code: 2
E-mail:
[email protected]
E-mail for French
Speaking Customers:
support.euro.dell.com/
be/fr/emaildell/
Technical Support
02 481 92 88
Customer Care
02 481 91 19
Corporate Sales
02 481 91 00
Fax
02 481 92 99
Switchboard
02 481 91 00
Bermuda
General Support
1-800-342-0671
Bolivia
General Support
toll-free: 800-10-0238
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Brazil
Website:
International Access www.dell.com/br
Code: 00
Customer Support,
Technical Support
Country Code: 55
0800 90 3355
Tech Support Fax
51 481 5470
Customer Care Fax
51 481 5480
Sales
0800 90 3390
British Virgin
Islands
General Support
toll-free: 1-866-278-6820
Brunei
Customer Technical
Support (Penang,
Malaysia)
604 633 4966
Customer Service
(Penang, Malaysia)
604 633 4949
Transaction Sales
(Penang, Malaysia)
604 633 4955
City Code: 51
Country Code: 673
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Canada (North
York, Ontario)
Online Order Status:
www.dell.ca/ostatus
International Access AutoTech (automated
Code: 011
technical support)
toll-free: 1-800-247-9362
TechFax
toll-free: 1-800-950-1329
Customer Care (Home
Sales/Small Business)
toll-free: 1-800-847-4096
Customer Care
(med./large business,
government)
toll-free: 1-800-326-9463
Technical Support
(Home Sales/Small
Business)
toll-free: 1-800-847-4096
Technical Support
(med./large bus.,
government)
toll-free: 1-800-387-5757
Sales (Home
Sales/Small Business)
toll-free: 1-800-387-5752
Sales (med./large bus.,
government)
toll-free: 1-800-387-5755
Spare Parts Sales &
1 866 440 3355
Extended Service Sales
Cayman Islands
General Support
Chile (Santiago)
Sales, Customer
toll-free: 1230-020-4823
Support, and Technical
Support
Country Code: 56
City Code: 2
118
Manuel de l’utilisateur
1-800-805-7541
China (Xiamen)
Country Code: 86
City Code: 592
Tech Support website:
support.dell.com.cn
Tech Support E-mail:
[email protected]
Tech Support Fax
818 1350
Technical Support
(Dimension™ and
Inspiron™)
toll-free: 800 858 2969
Technical Support
toll-free: 800 858 0950
(OptiPlex™, Latitude™,
and Dell Precision™)
Technical Support
(servers and storage)
toll-free: 800 858 0960
Technical Support
(projectors, PDAs,
printers, switches,
routers, and so on)
toll-free: 800 858 2920
Customer Experience
toll-free: 800 858 2060
Home and Small
Business
toll-free: 800 858 2222
Preferred Accounts
Division
toll-free: 800 858 2557
Large Corporate
Accounts GCP
toll-free: 800 858 2055
Large Corporate
toll-free: 800 858 2628
Accounts Key Accounts
Large Corporate
Accounts North
toll-free: 800 858 2999
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Large Corporate
Accounts North
Government and
Education
toll-free: 800 858 2955
Large Corporate
Accounts East
toll-free: 800 858 2020
Large Corporate
Accounts East
Government and
Education
toll-free: 800 858 2669
Large Corporate
Accounts Queue Team
toll-free: 800 858 2222
Large Corporate
Accounts South
toll-free: 800 858 2355
Large Corporate
Accounts West
toll-free: 800 858 2811
Large Corporate
Accounts Spare Parts
toll-free: 800 858 2621
Colombia
General Support
980-9-15-3978
Costa Rica
General Support
0800-012-0435
Czech Republic
(Prague)
Website:
support.euro.dell.com
International Access E-mail:
Code: 00
[email protected]
Country Code: 420
Technical Support
02 2186 27 27
City Code: 2
Customer Care
02 2186 27 11
Fax
02 2186 27 14
TechFax
02 2186 27 28
Switchboard
02 2186 27 11
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Denmark
(Copenhagen)
Website:
support.euro.dell.com
International Access E-mail Support (portable
Code: 00
computers):
den_nbk_support@dell.
Country Code: 45
com
E-mail Support (desktop
computers):
[email protected]
E-mail Support
(servers):
Nordic_server_support
@dell.com
Technical Support
7023 0182
Customer Care
(Relational)
7023 0184
Home/Small Business
Customer Care
3287 5505
Switchboard
(Relational)
3287 1200
Fax Switchboard
(Relational)
3287 1201
Switchboard
3287 5000
(Home/Small Business)
Fax Switchboard
3287 5001
(Home/Small Business)
Dominica
General Support
toll-free: 1-866-278-6821
Dominican
Republic
General Support
1-800-148-0530
Ecuador
General Support
toll-free: 999-119
El Salvador
General Support
01-899-753-0777
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Finland (Helsinki) Website:
International Access support.euro.dell.com
Code: 990
Country Code: 358
City Code: 9
122
E-mail:
[email protected]
E-mail Support
(servers):
[email protected]
om
Technical Support
09 253 313 60
Technical Support Fax
09 253 313 81
Relational Customer
Care
09 253 313 38
Home/Small Business
Customer Care
09 693 791 94
Fax
09 253 313 99
Switchboard
09 253 313 00
Manuel de l’utilisateur
France (Paris)
(Montpellier)
Website:
support.euro.dell.com
International Access E-mail:
Code: 00
support.euro.dell.com/
fr/fr/emaildell/
Country Code: 33
City Codes: (1) (4)
Home and Small
Business
Technical Support
0825 387 270
Customer Care
0825 823 833
Switchboard
0825 004 700
Switchboard (calls from 04 99 75 40 00
outside of France)
Sales
0825 004 700
Fax
0825 004 701
Fax (calls from outside
of France)
04 99 75 40 01
Corporate
Technical Support
0825 004 719
Customer Care
0825 338 339
Switchboard
01 55 94 71 00
Sales
01 55 94 71 00
Fax
01 55 94 71 01
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Germany (Langen) Website:
International Access support.euro.dell.com
Code: 00
Country Code: 49
City Code: 6103
E-mail:
tech_support_central_e
[email protected]
Technical Support
06103 766-7200
Home/Small Business
Customer Care
0180-5-224400
Global Segment
Customer Care
06103 766-9570
Preferred Accounts
Customer Care
06103 766-9420
Large Accounts
Customer Care
06103 766-9560
Public Accounts
Customer Care
06103 766-9555
Switchboard
06103 766-7000
Greece
Website:
International Access support.euro.dell.com
Code: 00
E-mail:
support.euro.dell.com/
Country Code: 30
gr/en/emaildell/
Technical Support
080044149518
Gold Technical Support 08844140083
Switchboard
2108129800
Sales
2108129800
Fax
2108129812
Grenada
General Support
toll-free: 1-866-540-3355
Guatemala
General Support
1-800-999-0136
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Guyana
General Support
toll-free: 1-877-270-4609
Hong Kong
Website:
International Access support.ap.dell.com
Code: 001
E-mail:
[email protected]
Country Code: 852
Technical Support
(Dimension™ and
Inspiron™)
2969 3189
Technical Support
2969 3191
(OptiPlex™, Latitude™,
and Dell Precision™)
Technical Support
(PowerApp™,
PowerEdge™,
PowerConnect™, and
PowerVault™)
2969 3196
Gold Queue EEC Hotline 2969 3187
India
Customer Advocacy
3416 0910
Large Corporate
Accounts
3416 0907
Global Customer
Programs
3416 0908
Medium Business
Division
3416 0912
Home and Small
Business Division
2969 3105
Technical Support
1600 33 8045
Sales
1600 33 8044
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Ireland
(Cherrywood)
Website:
support.euro.dell.com
International Access E-mail:
Code: 16
dell_direct_support@de
ll.com
Country Code: 353
City Code: 1
Technical Support
1850 543 543
U.K. Technical Support
(dial within U.K. only)
0870 908 0800
Home User Customer
Care
01 204 4014
Small Business
Customer Care
01 204 4014
U.K. Customer Care (dial 0870 906 0010
within U.K. only)
126
Corporate Customer
Care
1850 200 982
Corporate Customer
Care (dial within U.K.
only)
0870 907 4499
Ireland Sales
01 204 4444
U.K. Sales (dial within
U.K. only)
0870 907 4000
Fax/SalesFax
01 204 0103
Switchboard
01 204 4444
Manuel de l’utilisateur
Italy (Milan)
Website:
International Access support.euro.dell.com
Code: 00
E-mail:
support.euro.dell.com/
Country Code: 39
it/it/emaildell/
City Code: 02
Home and Small
Business
Technical Support
02 577 826 90
Customer Care
02 696 821 14
Fax
02 696 821 13
Switchboard
02 696 821 12
Corporate
Jamaica
Technical Support
02 577 826 90
Customer Care
02 577 825 55
Fax
02 575 035 30
Switchboard
02 577 821
General Support (dial
from within Jamaica
only)
1-800-682-3639
Japan (Kawasaki)
Website:
International Access support.jp.dell.com
Code: 001
Country Code: 81
City Code: 44
Technical Support
(servers)
toll-free: 0120-198-498
Technical Support
outside of Japan
(servers)
81-44-556-4162
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Technical Support
(Dimension™ and
Inspiron™)
toll-free: 0120-198-226
Technical Support
outside of Japan
(Dimension and
Inspiron)
81-44-520-1435
Technical Support (Dell toll-free:0120-198-433
Precision™, OptiPlex™,
and Latitude™)
81-44-556-3894
Technical Support
outside of Japan (Dell
Precision, OptiPlex, and
Latitude)
Technical Support
(Axim™)
toll-free: 0120-981-690
Technical Support
outside of Japan
(Axim™)
81-44-556-3468
Faxbox Service
044-556-3490
24-Hour Automated
Order Service
044-556-3801
Customer Care
044-556-4240
Business Sales Division 044-556-1465
(up to 400 employees)
Preferred Accounts
044-556-3433
Division Sales (over 400
employees)
Large Corporate
Accounts Sales (over
3500 employees)
128
Manuel de l’utilisateur
044-556-3430
044-556-1469
Public Sales
(government agencies,
educational institutions,
and medical
institutions)
Global Segment Japan
044-556-3469
Individual User
044-556-1760
Switchboard
044-556-4300
Technical Support
toll-free: 080-200-3800
International Access Sales
Code: 001
Customer Service
Country Code: 82
(Seoul, Korea)
City Code: 2
Customer Service
toll-free: 080-200-3600
Korea (Seoul)
toll-free: 080-200-3800
604 633 4949
(Penang, Malaysia)
Latin America
Fax
2194-6202
Switchboard
2194-6000
Customer Technical
512 728-4093
Support (Austin, Texas,
U.S.A.)
Customer Service
(Austin, Texas, U.S.A.)
512 728-3619
Fax (Technical Support 512 728-3883
and Customer Service)
(Austin, Texas, U.S.A.)
Sales (Austin, Texas,
U.S.A.)
512 728-4397
SalesFax (Austin, Texas, 512 728-4600
U.S.A.)
or 512 728-3772
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Luxembourg
Website:
International Access support.euro.dell.com
Code: 00
E-mail:
[email protected]
Country Code: 352
Technical Support
(Brussels, Belgium)
3420808075
Home/Small Business
Sales (Brussels,
Belgium)
toll-free: 080016884
Corporate Sales
(Brussels, Belgium)
02 481 91 00
Customer Care
(Brussels, Belgium)
02 481 91 19
Fax (Brussels, Belgium) 02 481 92 99
Switchboard (Brussels, 02 481 91 00
Belgium)
Macao
Technical Support
toll-free: 0800 582
Country Code: 853
Customer Service
(Penang, Malaysia)
604 633 4949
Transaction Sales
toll-free: 0800 581
Malaysia (Penang)
Technical Support (Dell toll-free: 1 800 88 0193
International Access Precision, OptiPlex, and
Latitude)
Code: 00
Country Code: 60
City Code: 4
130
Technical Support
(Dimension and
Inspiron)
toll-free: 1 800 88 1306
Customer Service
04 633 4949
Transaction Sales
toll-free: 1 800 888 202
Corporate Sales
toll-free: 1 800 888 213
Manuel de l’utilisateur
Mexico
Customer Technical
International Access Support
Code: 00
Sales
Country Code: 52
001-877-384-8979
or 001-877-269-3383
50-81-8800
or 01-800-888-3355
Customer Service
001-877-384-8979
or 001-877-269-3383
Main
50-81-8800
or 01-800-888-3355
Montserrat
General Support
toll-free: 1-866-278-6822
Netherlands
Antilles
General Support
001-800-882-1519
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Netherlands
(Amsterdam)
Website:
support.euro.dell.com
International Access E-mail (Technical
Support):
Code: 00
Country Code: 31
City Code: 20
(Enterprise):
nl_server_support@dell
.com
(Latitude):
nl_latitude_support@de
ll.com
(Inspiron):
nl_inspiron_support@d
ell.com
(Dimension):
nl_dimension_support@
dell.com
(OptiPlex):
nl_optiplex_support@d
ell.com
(Dell Precision):
nl_workstation_support
@dell.com
132
Technical Support
020 674 45 00
Technical Support Fax
020 674 47 66
Home/Small Business
Customer Care
020 674 42 00
Relational Customer
Care
020 674 4325
Home/Small Business
Sales
020 674 55 00
Relational Sales
020 674 50 00
Manuel de l’utilisateur
Home/Small Business
Sales Fax
020 674 47 75
Relational Sales Fax
020 674 47 50
Switchboard
020 674 50 00
Switchboard Fax
020 674 47 50
New Zealand
E-mail (New Zealand):
International Access [email protected]
om
Code: 00
Country Code: 64
Nicaragua
E-mail (Australia):
au_tech_support@dell.
com
Home and Small
Business
0800 446 255
Government and
Business
0800 444 617
Sales
0800 441 567
Fax
0800 441 566
General Support
001-800-220-1006
Manuel de l’utilisateur
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Norway (Lysaker)
Website:
International Access support.euro.dell.com
Code: 00
E-mail Support (portable
computers):
Country Code: 47
nor_nbk_support@dell.
com
E-mail Support (desktop
computers):
[email protected]
E-mail Support
(servers):
nordic_server_support
@dell.com
Technical Support
671 16882
Relational Customer
Care
671 17514
Home/Small Business
Customer Care
23162298
Switchboard
671 16800
Fax Switchboard
671 16865
Panama
General Support
001-800-507-0962
Peru
General Support
0800-50-669
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Manuel de l’utilisateur
Poland (Warsaw)
Website:
International Access support.euro.dell.com
Code: 011
E-mail:
[email protected]
Country Code: 48
om
City Code: 22
Customer Service
57 95 700
Phone
Customer Care
57 95 999
Sales
57 95 999
Customer Service Fax
57 95 806
Reception Desk Fax
57 95 998
Switchboard
57 95 999
Portugal
Website:
International Access support.euro.dell.com
Code: 00
E-mail:
support.euro.dell.com/
Country Code: 351
pt/en/emaildell/
Technical Support
707200149
Customer Care
800 300 413
Sales
800 300 410 or 800 300 411
or 800 300 412 or
21 422 07 10
Fax
21 424 01 12
Puerto Rico
General Support
1-800-805-7545
St. Kitts and Nevis
General Support
toll-free: 1-877-441-4731
St. Lucia
General Support
1-800-882-1521
St. Vincent and the General Support
Grenadines
toll-free: 1-877-270-4609
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Singapore
(Singapore)
Technical Support
Customer Service
International Access (Penang, Malaysia)
Code: 005
Transaction Sales
Country Code: 65
Corporate Sales
South Africa
(Johannesburg)
toll-free: 800 6011 051
604 633 4949
toll-free: 800 6011 054
toll-free: 800 6011 053
Website:
support.euro.dell.com
International Access E-mail:
Code:
[email protected]
om
09/091
Country Code: 27
Technical Support
011 709 7710
City Code: 11
Customer Care
011 709 7707
Sales
011 709 7700
Fax
011 706 0495
Switchboard
011 709 7700
Southeast Asian and Customer Technical
Pacific Countries
Support, Customer
Service, and Sales
(Penang, Malaysia)
136
Manuel de l’utilisateur
604 633 4810
Spain (Madrid)
Website:
International Access support.euro.dell.com
Code: 00
E-mail:
support.euro.dell.com/
Country Code: 34
es/es/emaildell/
City Code: 91
Home and Small
Business
Technical Support
902 100 130
Customer Care
902 118 540
Sales
902 118 541
Switchboard
902 118 541
Fax
902 118 539
Corporate
Technical Support
902 100 130
Customer Care
902 118 546
Switchboard
91 722 92 00
Fax
91 722 95 83
Manuel de l’utilisateur
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Sweden (Upplands Website:
support.euro.dell.com
Vasby)
International Access E-mail:
Code: 00
[email protected]
Country Code: 46
City Code: 8
E-mail Support for
Latitude and Inspiron:
[email protected]
E-mail Support for
OptiPlex:
[email protected]
E-mail Support for
Servers:
Nordic_server_support
@dell.com
Technical Support
08 590 05 199
Relational Customer
Care
08 590 05 642
Home/Small Business
Customer Care
08 587 70 527
Employee Purchase
20 140 14 44
Program (EPP) Support
138
Fax Technical Support
08 590 05 594
Sales
08 590 05 185
Manuel de l’utilisateur
Switzerland
(Geneva)
Website:
support.euro.dell.com
International Access E-mail:
Code: 00
Tech_support_central_
[email protected]
Country Code: 41
City Code: 22
E-mail for Frenchspeaking HSB and
Corporate Customers:
support.euro.dell.com/
ch/fr/emaildell/
Technical Support
(Home and Small
Business)
0844 811 411
Technical Support
(Corporate)
0844 822 844
Customer Care (Home
and Small Business)
0848 802 202
Customer Care
(Corporate)
0848 821 721
Fax
022 799 01 90
Switchboard
022 799 01 01
Taiwan
Technical Support
International Access (portable and desktop
computers)
Code: 002
Country Code: 886
toll-free: 00801 86 1011
Technical Support
(servers)
toll-free: 0080 60 1256
Transaction Sales
toll-free: 0080 651 228
Corporate Sales
toll-free: 0080 651 227
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Thailand
Technical Support
toll-free: 0880 060 07
International Access Customer Service
Code: 001
(Penang, Malaysia)
604 633 4949
Country Code: 66
Sales
toll-free: 0880 060 09
Trinidad/Tobago
General Support
1-800-805-8035
Turks and Caicos
Islands
General Support
toll-free: 1-866-540-3355
U.K. (Bracknell)
Website:
International Access support.euro.dell.com
Code: 00
Customer Care website:
support.euro.dell.com/uk/en/ECare/Form/Home.a
Country Code: 44
sp
City Code: 1344
E-mail:
dell_direct_support@de
ll.com
140
Technical Support
(Corporate/Preferred
Accounts/PAD [1000+
employees])
0870 908 0500
Technical Support
(direct/PAD and
general)
0870 908 0800
Global Accounts
Customer Care
01344 373 186
Home and Small
Business Customer
Care
0870 906 0010
Corporate Customer
Care
01344 373 185
Manuel de l’utilisateur
Preferred Accounts
(500–5000 employees)
Customer Care
0870 906 0010
Central Government
Customer Care
01344 373 193
Local Government &
Education Customer
Care
01344 373 199
Health Customer Care
01344 373 194
Home and Small
Business Sales
0870 907 4000
Corporate/Public Sec- 01344 860 456:
tor Sales:
Home and Small Busi- 0870 907 4006:
ness Fax:
Uruguay
General Support
toll-free: 000-413-598-2521
U.S.A. (Austin,
Texas)
Automated OrderStatus Service
toll-free: 1-800-433-9014
International Access AutoTech (portable and toll-free: 1-800-247-9362
Code: 011
desktop computers)
Country Code: 1
Consumer (Home and Home Office)
Technical Support
toll-free: 1-800-624-9896
Customer Service
toll-free: 1-800-624-9897
DellNet™ Service and
Support
toll-free: 1-877-Dellnet
Employee Purchase
Program (EPP)
Customers
toll-free: 1-800-695-8133
(1-877-335-5638)
Financial Services website:
www.dellfinancialservices.com
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Financial Services
(lease/loans)
toll-free: 1-877-577-3355
Financial Services (Dell toll-free: 1-800-283-2210
Preferred Accounts
[DPA])
Business
Customer Service and
Technical Support
toll-free: 1-800-822-8965
Employee Purchase
Program (EPP)
Customers
toll-free: 1-800-695-8133
Printers and Projectors toll-free: 1-877-459-7298
Technical Support
Public (government, education, and healthcare)
Customer Service and
Technical Support
toll-free: 1-800-456-3355
Employee Purchase
Program (EPP)
Customers
toll-free: 1-800-234-1490
Dell Sales
toll-free: 1-800-289-3355
or toll-free: 1-800-879-3355
Dell Outlet Store (Dell
toll-free: 1-888-798-7561
refurbished computers)
142
Software and
Peripherals Sales
toll-free: 1-800-671-3355
Spare Parts Sales
toll-free: 1-800-357-3355
Extended Service and
Warranty Sales
toll-free: 1-800-247-4618
Fax
toll-free: 1-800-727-8320
Manuel de l’utilisateur
Dell Services for the
Deaf, Hard-of-Hearing,
or Speech-Impaired
toll-free: 1-877-DELLTTY
U.S. Virgin Islands
General Support
1-877-673-3355
Venezuela
General Support
8001-3605
(1-877-335-5889)
Limited Warranties and Return Policy
Dell-branded hardware products purchased in the U.S. or Canada come with
either a 90-day, 1-year, 2-year, 3-year, or 4year limited warranty depending
on the product purchased. To determine which warranty came with your
hardware product(s), see your packing slip or invoice. The following sections
describe the limited warranties and return policy for the U.S., the limited
warranties and return policy for Canada, and the manufacturer guarantee for
Latin America and the Caribbean
Limited Warranty for Dell-Branded
Hardware Products (U.S. Only)
What is covered by this limited warranty?
This limited warranty covers defects in materials and workmanship in your—
our end-user customer's—Dell-branded hardware products, including Dellbranded peripheral products.
What is not covered by this limited warranty?
This limited warranty does not cover:
•
Software, including the operating system and software added to the
Dell-branded hardware products through our factory-integration
system, third-party software, or the reloading of software
•
Non-Dell-branded and Solution Provider Direct products and
accessories
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•
Problems that result from:
•
External causes such as accident, abuse, misuse, or problems with
electrical power
•
Servicing not authorized by Dell
•
Usage that is not in accordance with product instructions
•
Failure to follow the product instructions or failure to perform
preventive maintenance
•
Problems caused by using accessories, parts, or components not
supplied by Dell
•
Products with missing or altered Service Tags or serial numbers
•
Products for which Dell has not received payment
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND
YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM
STATE TO STATE (OR JURISDICTION TO JURISDICTION).
DELL'S RESPONSIBILITY FOR MALFUNCTIONS AND
DEFECTS IN HARDWARE IS LIMITED TO REPAIR AND
REPLACEMENT AS SET FORTH IN THIS WARRANTY
STATEMENT. ALL EXPRESS AND IMPLIED WARRANTIES FOR
THE PRODUCT, INCLUDING BUT NOT LIMITED TO ANY
IMPLIED WARRANTIES AND CONDITIONS OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE, ARE LIMITED IN TIME TO THE TERM OF THE
LIMITED WARRANTY PERIOD REFLECTED ON YOUR
PACKING SLIP OR INVOICE. NO WARRANTIES, WHETHER
EXPRESS OR IMPLIED, WILL APPLY AFTER THE LIMITED
WARRANTY PERIOD HAS EXPIRED. SOME STATES DO NOT
ALLOW LIMITATIONS ON HOW LONG AN IMPLIED
WARRANTY LASTS, SO THIS LIMITATION MAY NOT APPLY TO
YOU.
WE DO NOT ACCEPT LIABILITY BEYOND THE REMEDIES
PROVIDED FOR IN THIS LIMITED WARRANTY OR FOR
CONSEQUENTIAL OR INCIDENTAL DAMAGES, INCLUDING,
WITHOUT LIMITATION, ANY LIABILITY FOR THIRD-PARTY
CLAIMS AGAINST YOU FOR DAMAGES, FOR PRODUCTS NOT
BEING AVAILABLE FOR USE, OR FOR LOST DATA OR LOST
SOFTWARE. OUR LIABILITY WILL BE NO MORE THAN THE
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AMOUNT YOU PAID FOR THE PRODUCT THAT IS THE
SUBJECT OF A CLAIM. THIS IS THE MAXIMUM AMOUNT FOR
WHICH WE ARE RESPONSIBLE.
SOME STATES DO NOT ALLOW THE EXCLUSION OR
LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY
NOT APPLY TO YOU.
How long does this limited warranty last?
•
This limited warranty lasts for the time period indicated on your
packing slip or invoice. Proof of purchase may be required.
The limited warranty on all Dell-branded products begins on the date of the
packing slip or invoice. The warranty period is not extended if we repair or
replace a warranted product or any parts. Dell may change the availability of
limited warranties, at its discretion, but any changes will not be retroactive.
What do I do if I need warranty service?
Before the warranty expires, please call us at the relevant number listed in
the following table. Please also have your Dell Service Tag or order number
available.
Individual Home Consumers:
U.S. Only
Technical Support
1-800-624-9896
Customer Service
1-800-624-9897
Individual Home Consumers who purchased
through an Employee Purchase Program:
Technical Support and Customer Service
1-800-822-8965
Home and Small Business Commercial
Customers:
Technical Support and Customer Service
1-800-456-3355
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Medium, Large, or Global Commercial
Customers, Healthcare Customers, and
Value-Added Resellers (VARs):
Technical Support and Customer Service
1-800-822-8965
Government and Education Customers:
:
Technical Support and Customer Service
1-800-234-1490
Dell-Branded Memory
1-888-363-5150
What will Dell do?
During the first year of the limited warranty: We will repair any Dellbranded hardware products returned to us that prove to be defective in
materials or workmanship. If we are not able to repair the product, we will
replace it with a comparable product that is new or refurbished.
When you contact us, we will issue a Return Material Authorization Number
for you to include with your return. You must return the products to us in their
original or equivalent packaging, prepay shipping charges, and insure the
shipment or accept the risk if the product is lost or damaged in shipment. We
will return the repaired or replacement products to you. We will pay to ship
the repaired or replaced products to you if you use an address in the United
States (excluding Puerto Rico and U.S. possessions and territories).
Otherwise, we will ship the product to you freight collect.
If we determine that the problem is not covered under this warranty, we will
notify you and inform you of service alternatives that are available to you on
a fee basis.
NOTE: Before you ship the product(s) to us, make sure to back up the data on
the hard drive(s) and any other storage device(s) in the product(s). Remove any
confidential, proprietary, or personal information and removable media such as
floppy disks, CDs, or PC Cards. We are not responsible for any of your
confidential, proprietary, or personal information; lost or corrupted data; or
damaged or lost removable media.
During the remaining years: For the remaining period of the limited
warranty, we will replace any defective part with new or refurbished parts, if
we agree that it needs to be replaced. When you contact us, we will require
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a valid credit card number at the time you request a replacement part, but we
will not charge you for the replacement part as long as you return the original
part to us within 30 days after we ship the replacement part to you. If we do
not receive the original part within 30 days, we will charge to your credit card
the then-current standard price for that part.
We will pay to ship the part to you if you use an address in the United States
(excluding Puerto Rico and U.S. possessions and territories). Otherwise, we
will ship the part freight collect. We will also include a prepaid shipping
container with each replacement part for your use in returning the replaced
part to us.
NOTE: Before you replace parts, make sure to back up the data on the hard
drive(s) and any other storage device(s) in the product(s). We are not
responsible for lost or corrupted data.
What if I purchased a service contract?
If your service contract is with Dell, service will be provided to you under the
terms of the service agreement. Please refer to that contract for details on
how to obtain service.
If you purchased through us a service contract with one of our third-party
service providers, please refer to that contract for details on how to obtain
service.
How will you fix my product?
We use new and refurbished parts made by various manufacturers in
performing warranty repairs and in building replacement parts and systems.
Refurbished parts and systems are parts or systems that have been returned
to Dell, some of which were never used by a customer. All parts and systems
are inspected and tested for quality. Replacement parts and systems are
covered for the remaining period of the limited warranty for the product you
bought. Dell owns all parts removed from repaired products.
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May I transfer the limited warranty?
Limited warranties on systems may be transferred if the current owner
transfers ownership of the system and records the transfer with us. The
limited warranty on Dell-branded memory may not be transferred. You may
record your transfer by going to Dell's website:
•
If you are an Individual Home Consumer, go to
www.dell.com/us/en/dhs/topics/sbtopic_015_ccare.htm
•
If you are a Home Office, Small, Medium, Large, or Global
Commercial Customer, go to
www.dell.com/us/en/biz/topics/sbtopic_ccare_nav_015_ccare.htm
•
If you are a Government, Education, or Healthcare Customer, or an
Individual Home Consumer who purchased through an Employee
Purchase Program, go to
www.dell.com/us/en/pub/topics/sbtopic_015_ccare.htm
If you do not have Internet access, call your customer care representative or
call 1-800-624-9897.
Total Satisfaction Return Policy (U.S. Only)
We value our relationship with you and want to make sure that you are
satisfied with your purchases. That is why we offer a Total Satisfaction
return policy for most products that you, the end-user customer, purchase
directly from Dell. Under this policy, you may return to Dell products that you
purchased directly from Dell for a credit or a refund of the purchase price
paid, less shipping and handling and applicable return fees as follows:
New Hardware Products and Accessories — Unless you have a separate
agreement with Dell, all hardware, accessories, peripherals, parts, and
unopened software still in its sealed package, excluding the products listed
below, may be returned within twenty-one (21) days from the date on the
packing slip or invoice. New Dell PowerEdge™, PowerConnect ™, and
PowerVault™ products may be returned within thirty (30) days from the date
on the packing slip or invoice except that new PowerEdge SC servers and n
series products purchased from the Small and Medium Business Sales
Division may only be returned within fourteen (14) days from the date on the
packing slip or invoice. To return applications software or an operating
system that has been installed by Dell, you must return the entire computer.
A different return policy applies to nondefective products purchased through
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Dell's Software and Peripherals division by customers of our Small and
Medium Business divisions. Those products may be returned within twentyone (21) days from the date on the packing slip or invoice, but a fifteen
percent (15%) return fee will be deducted from any refund or credit. The Total
Satisfaction Return Policy and Software and Peripherals division return
policy are not available for Dell | EMC storage products, EMC branded
products, Unisys-branded products, PowerVault™, 160T tape libraries,
enterprise software, non-Dell branded enterprise products, software and/or
software licenses purchased under any type of volume purchase agreement
or any non-Dell customised hardware and/or software product(s).
Reconditioned or Refurbished Dell-Branded Hardware Products and Parts —
All reconditioned or refurbished PowerEdge, PowerConnect, and
PowerVault products may be returned within thirty (30) days from the date on
the packing slip or invoice. All other reconditioned or refurbished Dellbranded hardware products and parts may be returned within fourteen (14)
days of the date on the packing slip or invoice.
How to Return — To return products, e-mail or call Dell customer service to
receive a Credit Return Authorization Number within the return policy period
applicable to the product you want to return. You must obtain a Credit Return
Authorization Number in order to return the product. See "Contacting Dell" or
"Getting Help" in your customer documentation (or go to
www.dell.com/us/en/gen/contact.htm) to find the appropriate contact
information for obtaining customer assistance.
You must ship the products to Dell within five (5) days of the date that Dell
issues the Credit Return Authorization Number. You must also return the
products to Dell in their original packaging, in as-new condition along with
any media, documentation, and all other items that were included in the
original shipment, prepay shipping charges, and insure the shipment or
accept the risk of loss or damage during shipment.
NOTE: Before you ship the product(s) to us, make sure to back up the data on the hard
drive(s) and any other storage device(s) in the product(s). Remove any confidential,
proprietary or personal information, removable media – such as floppy disks, CDs or PC
cards. We are not responsible for any of your confidential, proprietary or personal
information; lost of corrupted data; or damaged or lost removable media.
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Limited Warranty Terms for DellBranded Hardware Products (Canada
Only)
What is covered by this limited warranty?
This limited warranty covers defects in materials and workmanship in your—
our end-user customer's—Dell-branded hardware products, including Dellbranded peripheral products.
What is not covered by this limited warranty?
This limited warranty does not cover:
•
Software, including the operating system and software added to the
Dell-branded hardware products through our factory-integration
system, or the reloading of the software
•
Non-Dell branded and Solution Provider Direct products and
accessories
•
Problems that result from:
•
External causes such as accident, abuse, misuse, or problems with
electrical power
•
Servicing not authorized by Dell
•
Usage that is not in accordance with product instructions
•
Failure to follow the product instructions or failure to perform
preventive maintenance
•
Problems caused by using accessories, parts, or components not
supplied by Dell
•
Products with missing or altered Service Tags or serial numbers
•
Products for which Dell has not received payment
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO
HAVE OTHER RIGHTS WHICH VARY FROM PROVINCE TO PROVINCE. DELL'S
RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN PRODUCT IS
LIMITED TO REPAIR AND REPLACEMENT AS SET FORTH IN THIS
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WARRANTY STATEMENT, FOR THE TERM OF THE WARRANTY PERIOD
REFLECTED ON YOUR PACKING SLIP OR INVOICE. EXCEPT FOR THE
EXPRESS WARRANTIES CONTAINED IN THIS WARRANTY STATEMENT,
DELL DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS, EXPRESS
OR IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES
AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, STATUTORY OR OTHERWISE. SOME PROVINCES
DO NOT ALLOW THE EXCLUSION OF CERTAIN IMPLIED WARRANTIES OR
CONDITIONS, OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY
OR CONDITION LASTS. THEREFORE, THE FOREGOING EXCLUSIONS AND
LIMITATIONS MAY NOT APPLY TO YOU.
WE DO NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED FOR IN
THIS WARRANTY STATEMENT OR FOR SPECIAL, INDIRECT,
CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT
LIMITATION, ANY LIABILITY FOR THIRD-PARTY CLAIMS AGAINST YOU FOR
DAMAGES, FOR PRODUCTS NOT BEING AVAILABLE FOR USE, OR FOR LOST
DATA OR LOST SOFTWARE. OUR LIABILITY WILL BE NO MORE THAN THE
AMOUNT YOU PAID FOR THE PRODUCT THAT IS THE SUBJECT OF A CLAIM.
THIS IS THE MAXIMUM AMOUNT FOR WHICH WE ARE RESPONSIBLE.
SOME PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF
SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, SO THE
ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
How long does this limited warranty last?
This limited warranty lasts for 12 months after the purchase of the Dell GPS
Navigation System. Proof of purchase may be required. The limited warranty
begins on the date of the packing slip or invoice. The warranty period is not
extended if we repair or replace a warranted product or any parts. Dell may
change the terms and availability of limited warranties, at its discretion, but
any changes will not be retroactive (that is, the warranty terms in place at
the time of purchase will apply to your purchase).
What do I do if I need warranty service?
Before the warranty expires, please call us at the relevant number listed in
the following table. Please also have your Dell Service Tag or order number
available.
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Individual Home Consumers; Home Office Canada Only
and Small Business Customers:
Technical Support and Customer Service
1-800-847-4096
Medium, Large, and Global Commercial
Customers; Government, Education, and
Healthcare Customers; and Value-Added
Resellers (VARs):
Technical Support
1-800-387-5757
Customer Service
1-800-326-9463
Government or Education Customers, or
Individual Home Consumers who
purchased through an Employee Purchase
Program:
Technical Support
1-800-387-5757
Customer Service
1-800-326-9463 (Extension
8221 for Individual
Consumers)
Dell-Branded Memory
1-888-363-5150
What will Dell do?
During the first year of the limited warranty: Dell will repair any Dellbranded hardware products returned to us that prove to be defective in
materials or workmanship. If we are not able to repair the product, we will
replace it with a comparable product that is new or refurbished.
When you contact us, we will issue a Return Material Authorization Number
for you to include with your return. You must return the products to us in their
original or equivalent packaging, prepay shipping charges, and insure the
shipment or accept the risk if the product is lost or damaged in shipment. We
will return the repaired or replacement products to you. We will pay to ship
the repaired or replaced products to you if you use an address in Canada.
Otherwise, we will ship the product to you freight collect.
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If we determine that the problem is not covered under this warranty, we will
notify you and inform you of service alternatives that are available to you on
a fee basis.
Before you ship the product(s) to us, make sure to back up the data on the
hard drive(s) and any other storage device(s) in the product(s). Remove any
confidential, proprietary or personal information, removable media, such as
floppy disks, CDs, or PC Cards. We are not responsible for any of your
confidential, proprietary or personal information; lost or corrupted data; or
damaged or lost removable media.
During the remaining years following the first year of all limited
warranties: We will replace any defective part with new or refurbished parts,
if we agree that it needs to be replaced. When you contact us, we will
require a valid credit card number at the time you request a replacement
part, but we will not charge you for the replacement part as long as you
return the original part to us within 30 days after we ship the replacement
part to you. If we do not receive the original part within 30 days, we will
charge to your credit card the then-current standard price for that part.
We will pay to ship the part to you if you use an address in Canada.
Otherwise, we will ship the part freight collect. We will also include a prepaid
shipping container with each replacement part for your use in returning the
replaced part to us.
Before you replace parts, make sure to back up the data on the hard drive(s)
and any other storage device(s) in the product(s). We are not responsible for
lost or corrupted data.
What if I purchased a service contract?
If your service contract is with Dell, service will be provided to you under the
terms of the service contract. Please refer to that contract for details on how
to obtain service. Dell's service contracts can be found online at
www.dell.ca or by calling Customer Care at 1-800-847-4096. If you purchased
through us a service contract with one of our third-party service providers,
please refer to that contract (mailed to you with your packing slip or invoice)
for details on how to obtain service.
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How will you fix my product?
We use new and refurbished parts made by various manufacturers in
performing warranty repairs and in building replacement parts and systems.
Refurbished parts and systems are parts or systems that have been returned
to Dell, some of which were never used by a customer. All parts and systems
are inspected and tested for quality. Replacement parts and systems are
covered for the remaining period of the limited warranty for the product you
bought. Dell owns all parts removed from repaired products.
May I transfer the limited warranty?
Limited warranties on systems may be transferred if the current owner
transfers ownership of the system and records the transfer with us. The
limited warranty on Dell-branded memory may not be transferred. You may
record your transfer by going to Dell’s website:
For Canada-purchased computers (in-country transfers) and to transfer from
one customer to another, go to
www.dell.ca/ca/en/gen/topics/segtopic_ccare_nav_013_ccare.htm
For out-of-country transfers (outside of the original country of purchase), go
to www.dell.com/us/en/biz/topics/sbtopic_ccare_nav_016_ccare.htm
If you do not have Internet access, call Dell at 1-800-847-4096 (Home
Consumer customers) or 1-800-326-9463 (Corporate Commercial or
Government customers).
"Total Satisfaction" Return Policy (Canada Only)
If you are an end-user customer who bought new products directly from Dell,
you may return them to Dell up to 30 days after you receive them for a refund
or credit of the product purchase price. If you are an end-user customer who
bought reconditioned or refurbished products from Dell, you may return them
to Dell within 14 days after the date on the packing slip or invoice for a refund
or credit of the product purchase price. In either case, the refund or credit
will not include any shipping and handling charges shown on your packing
slip or invoice and will be subject to a fifteen percent (15%) restocking fee,
unless otherwise prohibited by law. If you are an organization that bought the
products under a written agreement with Dell, the agreement may contain
different terms for the return of products than specified by this policy.
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To return products, you must call Dell Customer Service at 1-800-847-4096 to
receive a Credit Return Authorization Number. To expedite the process of
your refund or credit, Dell expects you to return the products to Dell in their
original packaging within 5 days of the date that Dell issues the Credit Return
Authorization Number. You must also prepay shipping charges and insure the
shipment or accept the risk of loss or damage during shipment. You may
return software for a refund or credit only if the sealed package containing
the floppy disk(s) or CD(s) is unopened. Returned products must be in as-new
condition, and all of the manuals, floppy disk(s), CD(s), power cables, and
other items included with a product must be returned with it. For customers
who want to return, for refund or credit only, either application or operating
system software that has been installed by Dell, the whole system must be
returned, along with any media and documentation that may have been
included in the original shipment.
The "Total Satisfaction" Return Policy does not apply to Dell | EMC storage
products. It also does not apply to products purchased through Dell's
Software and Peripherals division. For those products, please instead refer
to Dell's Software and Peripheral's then-current return policy (see the
following section, "Dell Software and Peripherals [Canada Only]").
Dell Software and Peripherals (Canada Only)
Third-Party Software and Peripherals Products
Similar to other resellers of software and peripherals, Dell does not warrant
third-party products. Third-party software and peripheral products are
covered by the warranties provided by the original manufacturer or publisher
only. Third-party manufacturer warranties vary from product to product.
Consult your product documentation for specific warranty information. More
information may also be available from the manufacturer or publisher.
While Dell offers a wide selection of software and peripheral products, we
do not specifically test or guarantee that all of the products we offer work
with any or all of the various models of Dell computers, nor do we test or
guarantee all of the products we sell on the hundreds of different brands of
computers available today. If you have questions about compatibility, we
recommend and encourage you to contact the third-party software and
peripheral product manufacturer or publisher directly.
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Dell-Branded Peripheral Products
Dell does provide a limited warranty for new Dell-branded peripheral
products (products for which Dell is listed as the manufacturer) such as
monitors, batteries, memory, docking stations, and projectors. To determine
which limited warranty applies to the product you purchased, see the Dell
packing slip or invoice and/or the product documentation that accompanied
your product. Descriptions of Dell's limited warranties are described in
preceding sections.
Return Policy
If you are an end-user customer who bought Dell Software and Peripherals
products directly from a Dell company, you may return Dell Software and
Peripherals products that are in as-new condition to Dell up to 30 days from
the date on the packing slip or invoice for a refund of the product purchase
price if already paid. This refund will not include any shipping and handling
charges shown on your packing slip or invoice; you are responsible for those.
To return products, you must call Dell Customer Service at 1-800-387-5759 to
receive a Credit Return Authorization Number. You must ship the Dell
Software and Peripherals products back to Dell in their original
manufacturer's packaging (which must be in as-new condition), prepay
shipping charges, and insure the shipment or accept the risk of loss or
damage during shipment.
To qualify for refund or replacement, returned products must be in as-new
condition, software products must be unopened, and all of the manuals,
floppy disk(s), CD(s), power cables, and other items included with a product
must be returned with it.
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1-Year End-User Manufacturer
Guarantee (Latin America and the
Caribbean Only)
Guarantee
Dell Computer Corporation ("Dell") warrants to the end user in accordance
with the following provisions that its branded hardware products, purchased
by the end user from a Dell company or an authorized Dell distributor in Latin
America or the Caribbean, will be free from defects in materials,
workmanship, and design affecting normal use, for a period of 1 year from
the original purchase date. Products for which proper claims are made will,
at Dell’s option, be repaired or replaced at Dell’s expense. Dell owns all parts
removed from repaired products. Dell uses new and reconditioned parts
made by various manufacturers in performing repairs and building
replacement products.
Exclusions
This Guarantee does not apply to defects resulting from: improper or
inadequate installation, use, or maintenance; actions or modifications by
unauthorized third parties or the end user; accidental or willful damage; or
normal wear and tear.
Making a Claim
Claims must be made in Latin America or the Caribbean by contacting the
Dell point of sale within the guarantee period. The end user must always
supply proof of purchase, indicating name and address of the seller, date of
purchase, model and serial number, name and address of the customer, and
details of symptoms and configuration at the time of malfunction, including
peripherals and software used. Otherwise, Dell may refuse the guarantee
claim. Upon diagnosis of a warranted defect, Dell will make arrangements
and pay for ground freight and insurance to and from Dell’s
repair/replacement Centre. The end user must ensure that the defective
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product is available for collection properly packed in original or equally
protective packaging together with the details listed above and the return
number provided to the end user by Dell.
Limitation and Statutory Rights
Dell makes no other warranty, guarantee or like statement other than as
explicitly stated above, and this Guarantee is given in place of all other
guarantees whatsoever, to the fullest extent permitted by law. In the
absence of applicable legislation, this Guarantee will be the end user’s sole
and exclusive remedy against Dell or any of its affiliates, and neither Dell nor
any of its affiliates shall be liable for loss of profit or contracts, or any other
indirect or consequential loss arising from negligence, breach of contract, or
howsoever.
This Guarantee does not impair or affect mandatory statutory rights of
the end user against and/or any rights resulting from other contracts
concluded by the end user with Dell and/or any other seller.
Dell World Trade LP
One Dell Way, Round Rock, TX 78682, USA
Dell Computadores do Brasil Ltda (CNPJ No. 72.381.189/0001-10)
Avenida Industrial Belgraf, 400
92990-000 - Eldorado do Sul – RS - Brasil
Dell Computer de Chile Ltda
Coyancura 2283, Piso 3- Of.302,
Providencia, Santiago - Chile
Dell Computer de Colombia Corporation
Carrera 7 #115-33 Oficina 603
Bogota, Colombia
Dell Computer de Mexico SA de CV
Paseo de la Reforma 2620 - 11° Piso
Col. Lomas Altas
11950 MŽxico, D.F.
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U.S. Terms and Conditions of Sale
PLEASE READ THIS DOCUMENT CAREFULLY! IT CONTAINS VERY
IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS, AS
WELL AS LIMITATIONS AND EXCLUSIONS THAT MAY APPLY TO YOU. THIS
DOCUMENT CONTAINS A DISPUTE
These terms and conditions ("Agreement") apply to your purchase of
computer systems and/or related products and/or services and support sold
in the United States ("Product") by the Dell entity named on the invoice or
acknowledgement ("Dell") provided to you. By accepting delivery of the
Product, you accept and are bound to the terms and conditions of this
Agreement. If you do not wish to be bound by this Agreement, you must notify
Dell immediately and return your purchase pursuant to Dell's Total
Satisfaction Return Policy.
(See: http://support.dell.com/ContactUs/ByPhone.aspx?c=us&l=en&s=
gen for our contact information.) If returned, Product(s) must remain in the
boxes in which they were shipped. THIS AGREEMENT SHALL APPLY UNLESS
(I) YOU HAVE A SEPARATE PURCHASE AGREEMENT WITH DELL, IN WHICH
CASE THE SEPARATE AGREEMENT SHALL GOVERN; OR (II) OTHER DELL
TERMS AND CONDITIONS APPLY TO THE TRANSACTION.
1
Other Documents.
This Agreement may NOT be altered, supplemented, or amended by
the use of any other document(s) unless otherwise agreed to in a
written agreement signed by both you and Dell. If you do not receive
an invoice or acknowledgement in the mail, via e-mail, or with your
Product, information about your purchase may be obtained at
https://support.dell.com/dellcare/Invoice.aspx or by contacting your
sales representative.
2
Payment Terms; Orders; Quotes; Interest.
Payment terms are within Dell's sole discretion, and, unless otherwise
agreed to by Dell, payment must be made at the time of purchase.
Payment for Product may be made by credit card, wire transfer, or
some other prearranged payment method. Dell may invoice parts of an
order separately. Your order is subject to cancellation by Dell, at Dell's
sole discretion. Unless you and Dell have agreed to a different
discount, Dell's standard pricing policy for Dell-branded systems,
which include both hardware and services in one discounted price,
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allocates the discount off list price applicable to the service portion of
the system to be equal to the overall calculated percentage discount off
list price on the entire system. Dell is not responsible for pricing,
typographical, or other errors, in any offer by Dell and reserves the right
to cancel any orders resulting from such errors.
3
Shipping Charges; Taxes; Title; Risk of Loss.
Shipping and handling are additional unless otherwise expressly
indicated at the time of sale. Loss or damage that occurs during
shipping by a carrier selected by Dell is Dell's responsibility. Loss or
damage that occurs during shipping by a carrier selected by you is your
responsibility. You must notify Dell within 30 days of the date of your
invoice or acknowledgement if you believe any part of your purchase is
missing wrong or damaged. Unless you provide Dell with a valid and
correct tax exemption certificate applicable to your purchase of
Product and the Product ship-to location, you are responsible for sales
and other taxes associated with the order. Shipping dates are estimates
only. Title to software will remain with the applicable licensor(s).
4
Warranties.
THE LIMITED WARRANTIES APPLICABLE TO DELLBRANDED HARDWARE PRODUCT CAN BE FOUND AT
http://www.dell.com/policy/legal/warranty.htm OR IN THE
DOCUMENTATION DELL PROVIDES WITH THE PRODUCT.
DELL MAKES NO WARRANTIES FOR SERVICE, SOFTWARE,
OR NON-DELL BRANDED PRODUCT. SUCH PRODUCT IS
PROVIDED BY DELL "AS IS". WARRANTY AND SERVICE FOR
NON-DELL BRANDED PRODUCT, IF ANY, IS PROVIDED BY
THE ORIGINAL MANUFACTURER, NOT BY DELL. DELL
MAKES NO EXPRESS WARRANTIES EXCEPT THOSE STATED
IN DELL'S APPLICABLE WARRANTY STATEMENT IN EFFECT
ON THE DATE OF THE INVOICE, PACKING SLIP OR
ACKNOWLEDGEMENT. WARRANTIES AND SERVICE WILL BE
EFFECTIVE, AND DELL WILL BE OBLIGATED TO HONOR ANY
SUCH WARRANTIES AND SERVICES, ONLY UPON DELL'S
RECEIPT OF PAYMENT IN FULL FOR THE ITEM TO BE
WARRANTED OR SERVICED.
5
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All software is provided subject to the license agreement that is part of
the software package and you agree that you will be bound by such
license agreement.
6
Return Policies; Exchanges.
New and refurbished Product that you purchase directly from Dell
(and not a third party) you may return or exchange only in accordance
with Dell's return policy in effect on the date of the invoice or
acknowledgement. Any returns or exchanges will be made in
accordance with Dell's exchange policies in effect on the date of the
return or exchange. You must contact us directly before you attempt to
return Product to obtain a Return Material Authorization Number for
you to include with your return. You must return Product to us in their
original or equivalent packaging. You are responsible for risk of loss,
shipping and handling fees for returning or exchanging Product.
Additional fees may apply. Dell's return policy for Dell-branded
Product can be found at:
http://www.dell.com/policy/legal/warranty.htm. Non-Dell branded
software and peripheral return policies can be found at:
http://rcommerce.us.dell.com/rcomm/include/dw_policies.htm.
Refurbished Product return policies can be found at:
http://www.dell.com/us/en/dfh/topics/segtopic_nav_info_002_info.htm
. If you fail to follow the return or exchange instructions and policies
provided by Dell, Dell is not responsible whatsoever for Product that is
lost, damaged, modified or otherwise processed for disposal or resale. If
you are returning all components in an order, you will be credited the
full amount paid for the order. At Dell's discretion, credit for partial
returns may be less than invoice or individual component prices due to
bundled or promotional pricing.
7
Changed or Discontinued Product.
Dell's policy is one of ongoing update and revision. Dell may revise and
discontinue Product at any time without notice to you and this may
affect information saved in your online "cart." Dell will ship Product
that have the functionality and performance of the Product ordered,
but changes between what is shipped and what is described in a
specification sheet or catalog are possible. Parts used in repairing or
servicing Product may be new, equivalent-to-new, or reconditioned.
8
Service and Support.
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Service offerings may vary from Product to Product. If you purchase
optional services and support from Dell, Dell and/or your third-party
service provider will provide such service and support to you in the
United States in accordance with the terms and conditions located at
http://www.dell.com/us/en/gen/services/service_service_contracts.htm
or as mailed to you. You may contact Dell for more information, see
http://www1.us.dell.com/content/topics/segtopic.aspx/contact/contact
?c=us&l=en&s=gen for contact information. Dell and/or the thirdparty service provider may at their discretion, revise their general and
optional service and support programs and the terms and conditions
that govern them without prior notice to you. Dell has no obligation to
provide service or support until Dell has received full payment for the
Product or service/support contract you purchased. Dell is not
obligated to provide service or support you purchase through a third
party and not Dell.
9
Limitation of Liability.
DELL DOES NOT ACCEPT LIABILITY BEYOND THE
REMEDIES SET FORTH HEREIN, INCLUDING BUT NOT
LIMITED TO ANY LIABILITY FOR PRODUCT NOT BEING
AVAILABLE FOR USE, LOST PROFITS, LOSS OF BUSINESS OR
FOR LOST OR CORRUPTED DATA OR SOFTWARE, OR THE
PROVISION OF SERVICES AND SUPPORT. EXCEPT AS
EXPRESSLY PROVIDED HEREIN, DELL WILL NOT BE LIABLE
FOR ANY CONSEQUENTIAL, SPECIAL, INDIRECT, OR
PUNITIVE DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY
OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY THIRD
PARTY. YOU AGREE THAT FOR ANY LIABILITY RELATED TO
THE PURCHASE OF PRODUCT, DELL IS NOT LIABLE OR
RESPONSIBLE FOR ANY AMOUNT OF DAMAGES ABOVE THE
AMOUNT INVOICED FOR THE APPLICABLE PRODUCT.
NOTWITHSTANDING ANYTHING IN THIS AGREEMENT TO
THE CONTRARY, THE REMEDIES SET FORTH IN THIS
AGREEMENT SHALL APPLY EVEN IF SUCH REMEDIES FAIL
THEIR ESSENTIAL PURPOSE. DELL IS NOT LIABLE TO YOU
FOR WARRANTIES, SUPPORT, OR SERVICE MADE BY OR
PURCHASED FROM A THIRD PARTY AND NOT DIRECTLY
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FROM DELL. DELL IS NOT RESPONSIBLE FOR
REPRESENTATIONS OR OMISSIONS MADE BY A THIRD
PARTY.
10
Applicable Law; Not For Resale or Export.
You agree to comply with all applicable laws and regulations of the
various states and of the United States. You agree and represent that
you are buying only for your own internal use only, and not for resale or
export. Dell has separate terms and conditions governing resale of
Product by third parties and transactions outside the United States.
Terms and conditions for resale are located at:
www.dell.com/policy/legal/termsofsale.htm.
11
Governing Law.
THIS AGREEMENT AND ANY SALES THERE UNDER SHALL
BE GOVERNED BY THE LAWS OF THE STATE OF TEXAS,
WITHOUT REGARD TO CONFLICTS OF LAWS RULES.
12
Headings.
The section headings used herein are for convenience of reference only
and do not form a part of these terms and conditions, and no
construction or inference shall be derived there from.
13
Binding Arbitration.
ANY CLAIM, DISPUTE, OR CONTROVERSY (WHETHER IN
CONTRACT, TORT, OR OTHERWISE, WHETHER
PREEXISTING, PRESENT OR FUTURE, AND INCLUDING
STATUTORY, COMMON LAW, INTENTIONAL TORT AND
EQUITABLE CLAIMS) BETWEEN CUSTOMER AND DELL, its
agents, employees, principals, successors, assigns, affiliates (collectively
for purposes of this paragraph, "Dell") arising from or relating to this
Agreement, its interpretation, or the breach, termination or validity
thereof, the relationships which result from this Agreement (including,
to the full extent permitted by applicable law, relationships with third
parties who are not signatories to this Agreement), Dell's advertising,
or any related purchase SHALL BE RESOLVED EXCLUSIVELY AND
FINALLY BY BINDING ARBITRATION ADMINISTERED BY THE
NATIONAL ARBITRATION FORUM (NAF) under its Code of
Procedure then in effect (available via the Internet at http://www.arbforum.com
, or via telephone at 1-800-474-2371). The arbitration
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will be limited solely to the dispute or controversy between customer
and Dell. NEITHER CUSTOMER NOR DELL SHALL BE
ENTITLED TO JOIN OR CONSOLIDATE CLAIMS BY OR
AGAINST OTHER CUSTOMERS, OR ARBITRATE ANY CLAIM
AS A REPRESENTATIVE OR CLASS ACTION OR IN A PRIVATE
ATTORNEY GENERAL CAPACITY. This transaction involves
interstate commerce, and this provision shall be governed by the
Federal Arbitration Act 9 U.S.C. sec. 1-16 (FAA). Any award of the
arbitrator(s) shall be final and binding on each of the parties, and may
be entered as a judgment in any court of competent jurisdiction. Dell
will be responsible for paying any arbitration filing fees and fees
required to obtain a hearing to the extent such fees exceed the amount
of the filing fee for initiating a claim in the court of general jurisdiction
in the state in which you reside. Each party shall pay for its own costs
and attorneys' fees, if any. However, if any party prevails on a statutory
claim that affords the prevailing party attorneys' fees, or if there is a
written agreement providing for fees, the Arbitrator may award
reasonable fees to the prevailing party, under the standards for fee
shifting provided by law. Information may be obtained and claims may
be filed with the NAF at P.O. Box 50191, Minneapolis, MN 55405.
(REV 3//04)
END-USER LICENSE AGREEMENT
PLEASE READ CAREULLY BEFORE USING THIS EQUIPMENT: This End-User
License Agreement (“EULA”) is a legal agreement between (a) you (either an
individual or a single entity) and (b) Dell, Inc. (“Dell”) and its licensors
(including their licensors and suppliers) that governs your use of any
Software Product, installed on or made available by Dell for use with your
Dell computer product (“Dell Hardware”), that is not otherwise subject to a
written license agreement between you and Dell or its suppliers. The term
“Software Product” means computer software and data (including data
supplied by NAVTEQ, herein referred to as the "NAVTEQ Data") and may
include associated media, printed materials and “online” or electronic
documentation. An amendment or addendum to this EULA may accompany
the Software Product.
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RIGHTS IN THE SOFTWARE PRODUCT ARE OFFERED ONLY ON THE
CONDITION THAT YOU AGREE TO ALL TERMS AND CONDITIONS OF THIS
EULA. BY INSTALLING, COPYING, DOWNLOADING, OR OTHERWISE USING
THE SOFTWARE PRODUCT, YOU AGREE TO BE BOUND BY THE TERMS OF
THIS EULA. IF YOU DO NOT AGREE TO THESE EULA TERMS, YOU MUST NOT
INSTALL, COPY, DOWNLOAD, OR OTHERWISE USE THE SOFTWARE
PRODUCT; YOU MAY RETURN THE UNUSED SOFTWARE PRODUCT, ALONG
WITH YOUR DELL HARDWARE (IF THE COMPUTER SOFTWARE IS
INSTALLED ON YOUR DELL HARDWARE), WITHIN 20 DAYS OF PURCHASE
TO YOUR PLACE OF PURCHASE FOR A FULL REFUND.
The following copyright notices apply to third party data included with the
Software Product:
© 2004 NAVTEQ. All rights reserved.
TERRITORY NOTICE
FranceThe following notice must appear on all copies of the Data, and may
also appear on packaging: "source: Géoroute® IGN France & BD Carto®
IGN France"
GermanyDie Grundlagendaten wurden mit Genehmigung der zuständigen
Behörden entnommen" or "Die Grundlagendaten wurden mit Genehmigung
der zustaendigen Behoerden entnommen.
Great Britain- Until 12/31/05: Based on Ordnance Survey electronic data and
used with the permission of the Controller of Her Majesty's Stationary Office
Crown Copyright, 1995.
- After 12/31/05:"Based upon Crown Copyright material."
GreeceCopyright Geomatics Ltd.
ItalyLa Banca Dati Italiana è stata prodotta usando quale rifermento anche
cartografia numerica ed al tratto prodatta e fornita dalla Regione Toscane.
NorwayCopyright © 2000; Norwegian Mapping Authority
PortugalSource: IgeoE - Portugal
SpainInformación geográfica propiedad del CNIG
SwedenBased upon electronic data National Land Survey Sweden.
SwitzerlandTopografische Grundlage: Bundesamt für Landestopographie.
The following copyright notice applies to third party software included with
the Software Product:
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© 2004 Netropa Corporation. All rights reserved.
1. GRANT OF LICENSE. Dell grants you the following rights provided you
comply with all terms and conditions of this EULA:
a. Use. You may use the Software Product with the specific Dell Hardware
onto which it is loaded for your personal, non-commercial use only. You do
not have the right to distribute the Product.
b. Storage. You may copy the Product into the local memory or storage
device of Dell Hardware.
c. Copying. You may make archival or back-up copies of the Software
Product, provided the copy contains all of the original Software Product’s
proprietary notices and that it is used only for back-up purposes.
d. Reservation of Rights. Dell reserves all rights not expressly granted to you
in this EULA.
e. Freeware. Notwithstanding the terms and conditions of this EULA, all or
any portion of the Software Product which constitutes non-proprietary Dell
software or software provided under public license by third parties
(“Freeware”), is licensed to you subject to the terms and conditions of the
software license agreement accompanying such Freeware whether in the
form of a discrete agreement, shrink wrap license or electronic license terms
accepted at time of download. Use of the Freeware by you shall be governed
entirely by the terms and conditions of such license.
2. UPGRADES. To use a Software Product identified as an upgrade, you must
first be licensed for the original Software Product identified by Dell as eligible
for the upgrade. After upgrading, you may no longer use the original
Software Product that formed the basis for your upgrade eligibility.
3. ADDITIONAL SOFTWARE. This EULA applies to updates or supplements to
the original Software Product provided by Dell unless Dell provides other
terms along with the update or supplement.
4. TRANSFER.
a. Third Party. The initial user of the Software Product may make a one-time
transfer of the Software Product only in conjunction with a transfer of the
Dell Hardware on which the Software Product is used to another end user.
Any transfer must include all component parts, media, printed materials, this
EULA, and if applicable, the Certificate of Authenticity. The transfer may not
be an indirect transfer, such as a consignment. Prior to the transfer, the end
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user receiving the transferred product must agree to all the EULA terms.
Upon transfer of the Software Product, your license is automatically
terminated.
b. Restrictions. You may not rent, lease or lend the Software Product or use
the Software Product for commercial timesharing or bureau use. You may
not sublicense, assign or transfer the license or Software Product except as
expressly provided in this EULA. You may not use the NAVTEQ Data with any
product, system or application other than the Software Product. The
Software Product may not be used for fleet management or similar
applications.
5. PROPRIETARY RIGHTS. All intellectual property rights in the Software
Product and user documentation are owned by Dell or its suppliers and are
protected by law, including but not limited to United States copyright, trade
secret, and trademark law, as well as other applicable laws and international
treaty provisions. You shall not remove any product identification, copyright
notices or proprietary restrictions from the Software Product. Dell and its
suppliers retain all rights not expressly granted.
6. LIMITATION ON REVERSE ENGINEERING. You may not reverse engineer,
decompile, or disassemble the Software Product.
7. TERM. This EULA is effective unless terminated or rejected. You may reject
or terminate it at any time by destroying the Software Product together with
all copies, modifications, and merged portions in any form. This EULA will
also terminate upon conditions set forth elsewhere in this EULA or if you fail
to comply with any term or condition of this EULA. You agree upon such
termination to destroy the Software Product together with all copies,
modifications, and merged portions in any form.
8. CONSENT TO USE OF DATA. You agree that Dell and its affiliates may
collect and use technical information you provide in relation to support
services related to the Software Product. Dell agrees not to use this
information in a form that personally identifies you except to the extent
necessary to provide such services.
9. DISCLAIMER OF WARRANTIES. TO THE MAXIMUM EXTENT PERMITTED
BY APPLICABLE LAW, DELL AND ITS SUPPLIERS PROVIDE THE SOFTWARE
PRODUCT AS IS AND WITH ALL FAULTS, AND HEREBY DISCLAIM ALL
OTHER WARRANTIES AND CONDITIONS, EITHER EXPRESS, IMPLIED, OR
STATUTORY, INCLUDING, BUT NOT LIMITED TO, TITLE, NONINFRINGEMENT, ANY IMPLIED WARRANTIES, DUTIES OR CONDITIONS OF
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MERCHANTABILITY, OF FITNESS FOR A PARTICULAR PURPOSE, AND OF
LACK OF VIRUSES ALL WITH REGARD TO THE SOFTWARE PRODUCT. Some
states/jurisdictions do not allow exclusion of implied warranties or
limitations on the duration of implied warranties, so the above disclaimer
may not apply to you in its entirety.
10. LIMITATION OF LIABILITY. Notwithstanding any damages that you might
incur, the entire liability of Dell and any of its suppliers under any provision of
this EULA and your exclusive remedy for all of the foregoing shall be limited
to the greater of the amount actually paid by you for the Software Product or
U.S. $5.00. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN
NO EVENT SHALL DELL OR ITS SUPPLIERS BE LIABLE FOR ANY SPECIAL,
INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES WHATSOEVER
(INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF
PROFITS OR CONFIDENTIAL OR OTHER INFORMATION, FOR BUSINESS
INTERRUPTION, FOR PERSONAL INJURY, FOR LOSS OF PRIVACY ARISING
OUT OF OR IN ANY WAY RELATED TO THE USE OF OR INABILITY TO USE THE
SOFTWARE PRODUCT, OR OTHERWISE IN CONNECTION WITH ANY
PROVISION OF THIS EULA, EVEN IF DELL OR ANY SUPPLIER HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND EVEN IF THE
REMEDY FAILS OF ITS ESSENTIAL PURPOSE. Some states/jurisdictions do
not allow the exclusion or limitation of incidental or consequential damages,
so the above limitation or exclusion may not apply to you.
11. U.S. GOVERNMENT CUSTOMERS. Consistent with FAR 12.211 and 12.212,
Commercial Computer Software, Computer Software Documentation, and
Technical Data for Commercial Items are licensed to the U.S. Government
under Dell’s standard commercial license.
The following provisions apply to the software supplied to United States
government End Users, or any other entity seeking or applying rights similar
to those exercised by the United States government:
If You are an agency of the United States of America (the “Government”),
You acknowledge the representation that the Software Product is a
“Commercial Item” as defined in Federal Acquisition Regulation (FAR) part
52.101(g) [see also FAR 44.402(a)(2)(i)(ii)] consisting of unpublished
“Restricted Computer Software” as that term is used at FAR 27.401.
Consistent with FAR 12.212(a) (1995) and DFARS parts 227.7202-1(a) and
227.7203, the Program is only licensed to You with the same use rights Dell
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Manuel de l’utilisateur
and its suppliers grant all commercial end users pursuant to the terms of this
License. Unpublished -- all rights reserved under copyright laws of the
United States.
If the Software Product (including the NAVTEQ Data) is being acquired by or
on behalf of the United States government or any other entity seeking or
applying rights similar to those customarily claimed by the United States
government, (i) for acquisitions conducted by the Department of Defense, the
Software Product (including the NAVTEQ Data) is licensed with “Limited
Rights” in accordance with the rights set forth at DFARS 252.227-7013(b)(3),
Technical Data-Noncommercial Items, and the Software Product (including
the NAVTEQ Data) isdelivered or otherwise furnished with “Limited Rights”
shall be marked with the following “Limited Rights Notice” set forth at DFARS
252.227-7013(f)(3), and shall be treated in accordance with such Notice:
Limited Rights
Contract No.:
__________________________________________________
Contractor (Manufacturer/ Supplier) Name: NAVTEQ
Contractor (Manufacturer/Supplier) Address: 222 Merchandise Mart Plaza,
Suite 900, Chicago, Illinois 60654
The Government's rights to use, modify, reproduce, release, perform, display,
or disclose these technical data are restricted by paragraph (b)(3) of the
Rights in Technical Data-Noncommercial Items clause contained in the
above identified contract. Any reproduction of technical data or portions
thereof marked with this legend must also reproduce the markings. Any
person, other than the Government, who has been provided access to such
data must promptly notify the above named Contractor.
and; (ii) for civilian agency acquisitions, the Software Product (including the
NAVTEQ Data) is licensed in accordance with the rights set forth at FAR
52.227-14(g)(1), Rights in Data-General (Protection of limited rights data and
computer software). In the event that the Contracting Officer requires the
delivery of limited rights, the Software Product (including the NAVTEQ Data)
that has been withheld or would otherwise be withholdable in accordance
with FAR 52.227-14(g)(1), the Software Product (including the NAVTEQ Data)
is licensed with “Limited Rights” as set forth in the following “Limited Rights
Notice” at FAR 52.227-14(g)(2) (Alternate II), which shall be affixed to
theSoftware Product (including the NAVTEQ Data) and the Software Product
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(including the NAVTEQ Data) shall be treated in accordance with such
Notice (which shall be marked on any reproduction of these data, in whole or
in part):
LIMITED RIGHTS NOTICE (JUN 1987)
These data are submitted with limited rights under Government Contract No.
_____ (and subcontract ______, if appropriate). These data may be
reproduced and used by the Government with the express limitation that they
will not, without written permission of the Contractor, be used for purposes of
manufacture nor disclosed outside the Government; except that the
Government may disclose these data outside the Government for the
following purposes, if any, provided that the Government makes such
disclosure subject to prohibition against further use and disclosure: There
are no additional purposes permitting disclosure of such Data.
The manufacturer/supplier of the NAVTEAQ Data is NAVTEQ, 222
Merchandise Mart Plaza, Suite 900, Chicago, Illinois 60654.
If the Contracting Officer refuses to use either of the licenses provided in (i)
or (ii), herein, the Contracting Officer must notify NAVTEQ prior to seeking
additional or alternative rights in the NAVTEQ Data.
12. COMPLIANCE WITH LAW. You shall comply with all laws and regulations
of the United States and other countries (“Export Laws”) to assure that the
Software Product is not (1) exported, directly or indirectly, in violation of
Export Laws, or (2) used for any purpose prohibited by Export Laws,
including, without limitation, nuclear, chemical, or biological weapons
proliferation.
13. CAPACITY AND AUTHORITY TO CONTRACT. You represent that you are of
the legal age of majority in your state of residence and, if applicable, you are
duly authorized by your employer to enter into this contract.
14. CONTENT RIGHTS. The NAVTEQ Data may include or reflect data of
licensors. Such data is licensed on an “as is” basis. The licensors make no
guarantees, representations or warranties respecting such data, either
express or implied, arising by law or otherwise, including but not limited to,
effectiveness, completeness, accuracy or fitness for a particular purpose.
The licensors shall not be liable in respect of any claim, demand or action,
irrespective of the nature of the cause of the claim, demand or action
alleging any loss, injury or damages, direct or indirect, which may result from
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Manuel de l’utilisateur
the use or possession of the data or the NAVTEQ Data. The licensors shall
not be liable in any way for loss of revenues or contracts, or any other
consequential loss of any kind resulting from any defect in the data or the
NAVTEQ Data. End User shall indemnify and save harmless the licensors and
their officers, employees and agents from and against any claim, demand or
action, irrespective of the nature of the cause of the claim, demand or action,
alleging loss, costs, expenses, damages or injuries (including injuries
resulting in death) arising out of the use or possession of the data or the
NAVTEQ Data.
15. APPLICABLE LAW. This EULA is governed by the laws of the Netherlands
without giving effect to (i) its conflict of laws provisions, or (ii) the United
Nations Convention for Contracts for the International Sale of Goods, which
is explicitly excluded. You agree to submit to the jurisdiction of The
Netherlands for any and all disputes, claims and actions arising from or in
connection with the Data provided to you hereunder.
16. ENTIRE AGREEMENT. This EULA (including any addendum or amendment
to this EULA which is included with the Product) is the entire agreement
between you and Dell relating to the Software Product and it supersedes all
prior or contemporaneous oral or written communications, proposals and
representations with respect to the Software Product or any other subject
matter covered by this EULA. To the extent the terms of any Dell policies or
programs for support services conflict with the terms of this EULA, the terms
of this EULA shall control.
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Index
Numerics
3D map, 44
A
address
entering as destination, 54
entering By City, 54
entering By Street, 58
almanac, 97
auto speed alert, 49
B
baud rate, 30
Bluetooth GPS Receiver
See GPS Receiver
By City, 54
By Street, 54
C
cancelling a detour, 90
cancelling a waypoint, 88
cancelling destination, 85
categories, displaying POI
types, 45
changing
display options, 45
distance units, 48
input options, 48
POI type display, 45
route options, 47
start location, 85
city center
as destination, 80, 83
entering as destination, 80
clearing destination, 85
COM port, 30
connection status, 31
customizing
display, 43, 45
route options, 46
D
dashboard mount, installing, 21
day mode, 44
Dell
contacting, 113
demo, playing
playing a demo, 98
destination
adding a detour, 86, 88
adding a waypoint, 86- 87
cancelling a detour, 90
cancelling a waypoint, 88
clearing, 85
entering an address, 54
By City, 54
By Street, 58
entering an intersection, 61
By City, 61
By Street, 65
overview, 53
selecting a city center, 80, 83
selecting a POI, 68- 69, 73
selecting from favorites, 79
selecting from recent, 78
set from map, 54
detours, 86, 88, 90
direction arrow, 36
display options
day vs. night, 44
map perspective, 44
orientation, 44
overview, 43
POI display, 44
setting, 45
show maneuver details, 44
displaying POI icons, 36, 39
distance units, 48
distance units, changing, 48
downloading
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overview, 25
partnering, 26
partnering with Windows
Mobile 2002, 28
partnering with Windows
E
Mobile 2003, 27
enable auto speed alert, 49
signal reception, 32
enable fixed speed alert, 49
guidance instructions
entering a destination
muting and unmuting, 36
overview, 53
muting or unmuting, 38, 42
exiting Navigation System, 21
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by city, 17
by region, 16
map data, 15
F
favorite locations
adding from the map, 51
adding while setting a
destination, 51
editing, 52
overview, 50
favorites
setting as destination, 79
ferries, 47
finding information, 113
fixed speed alert, 49
fog driving, 50
full screen mode, 35
H
help
Pocket PC Help, 113
hiding POI icons, 36, 39
hotkeys
assigning, 94
available assignments, 93
clearing, 95
disabling, 96
enabling, 96
I
input options, changing, 48
installing
dashboard mount, 21
Navigation System, 15
G
Global Positioning System. See intersection
entering By City, 61
GPS
GPS
entering By Street, 65
definition, 25
entering destination, 61
manually connecting, 30
L
GPS Info screen, 31
LED status, 25
GPS options, 28
GPS Receiver
legend, 37
auto detect connection, 28 location information, 40- 41
Baud rate, 30
M
charge, 26
maneuver detail
COM port, 30
automatically display, 42
connection status, 31
displaying, 42
features, 25
maneuver details
LED status, 25
other connection options, 28 show automatically, 44
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Owner’s Manual
maneuvers, viewing, 43
map
3D perspective, 44
map data
by city, 17
by region, 16
downloading, 15
map legend, 37
map orientation, 44
map view
displaying, 37
panning, 39
returning from panning, 40
set destination from, 54
moon phase, 97
mount, installing, 21
muting guidance
instructions, 42
N
night mode, 44
O
OFF ROAD, 36
options
display, 43
distance units, 48
fog driving, 50
route, 46
speed alert, 48
orientation, 44
origin, 85
P
panning the map, 39
panning, returning to map
view, 40
partnering with GPS
Receiver, 26
playing back routes, 100
POI
as destination, 68
as destination from map, 68
as destination from
nearby, 69
as destination from within a
city, 73
categories to display, 44
changing display of POI
types, 45
city center, 80
POI icon, 105
POI icons, 36, 39
POI icons, hiding or
displaying, 39
POI information, 41
Points of Interest. See POI
preference, route, 46
R
recent destinations
setting as destination, 78
recording routes, 99- 100
resources
finding, 113
returning to map view, 40
reverting to By City, 54
route instructions
displaying, 43
overview, 43
viewing a maneuver, 43
route options
overview, 46
route preference, 46
setting, 47
route preference, 46- 47
routes
playing back, 100
recording, 99- 100
S
signal reception, 32
speed alert, setting, 48
start location
changing, 85
starting Navigation System, 19
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sunrise, 97
sunset, 97
support
contacting Dell, 113
system requirements, 14
T
toll roads, 47
tracks, 99- 100
troubleshooting, 101
U
unmuting guidance
instructions, 42
using auto detect, 28
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V
vehicle cursor, 36, 42
viewing the almanac, 97
W
warranty, 143
waypoints, 86- 87
waypoints, cancelling, 88
what’s in the box?, 13
Windows Mobile 2002, 28
Windows Mobile 2003, 27
Z
zoom in and out, 36, 39