quick reference guide - Clear Telecommunications

quick reference guide - Clear Telecommunications
CONFERENCE CALLS
NEC Electra Elite IPK
QUICK REFERENCE GUIDE
To make a conference call, with a call in progress:
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Press Conf
Place a second call (this can be an external or internal call)
Press Conf again to establish conference.
NOTE: Repeat the above procedures to add additional parties.
conference a maximum of 2 outside or 3 internal parties.
You may
OTHER FEATURES AND FUNCTIONS
UP/DOWN BUTTONS (q or p) - The up and down arrow buttons control
three separate functions depending on the state of the telephone.
DISPLAY CONTRAST – With the phone idle, use these buttons t o adjust the
contrast of the LCD display
SPEAKER/RECEIVER VOLUME – Press either button during conversation
to raise or lower volume
RINGER VOLUME – To adjust the ringer volume:
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Press Speaker
Using the phone’s dialpad press: 6 0
Using the phone’s dialpad press: 1
Use arrow button to audibly adjust volume.
LAST NUMBER REDIAL – To use this feature:
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Lift handset (or press Speaker to talk handsfree)
Press the Redial button
Using the phone’s dialpad press: *.
November 10, 2003 – Rev. 1.0
This QUICK REFERENCE GUIDE is designed to familiarize you with the basic
operation of your NEC telephone system. For more detailed information please
refer to the NEC ELITE IPK MULTI-LINE TERMINAL USER GUIDE that was
also shipped with your system.
If you have questions or other issues not addressed in either guide please call
Thomas Electronics’ 24-hour Help Line at 1-800-583-4488.
PLACING CALLS
Lift handset
Press an unlit line key (Line 1, Line 2, Line 3)
Dial telephone number
Replace handset when call is completed.
INTERNAL CALLS (Calls to other extensions at your location) - To
allow one-touch calling all extensions appear on each telephone’s flexible line
keys. To call another extension:
Lift handset
Press the One Touch Key programmed for extension you wish to call
Replace handset when call is completed.
NOTE: An extension button lit red signifies that phone is already engaged with a
call. In such cases you may wish to use the telephone system’s Automatic
Callback feature. To use this feature:
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Lift handset
Press the One Touch Key of the busy extension you wish to call
Dial 0 to set Automatic Callback
Replace handset.
When both telephones become idle your phone will ring.
automatically place call to the extension formerly in use.
Press Speaker (LED lights)
Ensure the Mic LED is lit; if it is not press Mic button
Place an internal or external call
Press Speaker to disconnect call.
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Lift handset
The red, rapidly flashing LED will change to steady green
Replace handset when call is completed.
Ensure Mic LED is lit
Adjust speaker volume (q or p) as needed
Respond handsfree.
NOTE: The handset may be used at any time. Therefore, you may also answer
such calls by simply lifting the handset.
PLACING A CALL ON HOLD
Calls may be placed on exclusive or non-exclusive Hold. Calls placed on
exclusive hold may only be picked up from the extension that placed them on
hold. A call placed on non-exclusive hold may be picked up from any extension in
your store. Non-exclusive hold is most commonly used.
To place a call on Non-exclusive Hold, with the call in progress:
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Press Hold.
To retrieve a held call press the flashing line key of the line put on hold. This line
key will be green and flashing slowly on the phone that placed the call on hold.
On all other phones in your store this key will be red and flashing slowly.
TRANSFERRING CALLS
Lift handset to
SPEAKERPHONE CALLS - Every NEC telephone in your store has full
speakerphone capability. This convenient feature may be used on both internal
and external calls. To activate this feature:
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OUTSIDE CALLS - Your telephone system has been programmed so that
outside calls will ring all telephones simultaneously. The LED of the line key
being called will be lit red and flashing rapidly. To answer incoming calls:
INTERNAL/VOICE ANNOUNCE CALLS – To answer when another extension
calls your telephone:
NOTE: If outside telephone numbers that you may need to call frequently have
been programmed as system speed dial keys simply lift handset and press the
appropriate key to call these numbers.
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ANSWERING CALLS
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OUTSIDE CALLS - To place a call to an outside party:
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NOTE: The handset may be used at any time during the conversation. To
resume handsfree operation or to monitor a call press Speaker (LED lights)
and replace handset.
To transfer a call, with the call in progress:
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Press Transfer
Press the programmed button of the extension you wish to transfer
the call to (x300, x301, etc.).
Announce the call (optional)
Replace handset.
Please turn over for instructions on Conference Calling and other
features.
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