Dell PP26L Owner's Manual

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Dell PP26L Owner's Manual | Manualzz

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Dell™ Vostro™ 1400 Owner’s Manual

Model PP26L w w w . d e l l . c o m | s u p p o r t . d e l l . c o m

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Notes, Notices, and Cautions

NOTE:

A NOTE indicates important information that helps you make better use of your computer.

NOTICE:

A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.

CAUTION:

A CAUTION indicates a potential for property damage, personal injury, or death.

____________________

Information in this document is subject to change without notice.

© 2007 Dell Inc. All rights reserved.

Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Trademarks used in this text: Dell, the DELL logo, Vostro, Wi-Fi Catcher, Dell MediaDirect and Dell

Media Experience are trademarks of Dell Inc.; Intel, Celeron, and Core are registered trademarks of

Intel Corporation; Microsoft, Windows, and Windows Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries; Bluetooth is a registered trademark owned by Bluetooth SIG, Inc. and is used by Dell under license.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

Model PP26L

September 2009 P/N WY106 Rev. A02

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Contents

1

Finding Information

. . . . . . . . . . . . . . . . .

15

2

About Your Computer

. . . . . . . . . . . . . . . 23

Determining Your Computer’s Configuration

. . . . . . 23

Front View

. . . . . . . . . . . . . . . . . . . . . . . . 24

Left Side View

. . . . . . . . . . . . . . . . . . . . . . 30

Right Side View

. . . . . . . . . . . . . . . . . . . . . 31

Back View

. . . . . . . . . . . . . . . . . . . . . . . . 32

Bottom View

. . . . . . . . . . . . . . . . . . . . . . . 34

3

Setting Up Your Computer

. . . . . . . . . . . .

37

Connecting to the Internet

. . . . . . . . . . . . . . . 37

Setting Up Your Internet Connection

. . . . . . . . 38

Transferring Information to a New Computer

. . . . . 39

Microsoft

®

Windows

®

XP . . . . . . . . . . . . . 39

Microsoft Windows Vista™

. . . . . . . . . . . . 43

Setting Up a Printer

. . . . . . . . . . . . . . . . . . . 43

Printer Cable

. . . . . . . . . . . . . . . . . . . . 44

Connecting a USB Printer

. . . . . . . . . . . . . 44

Contents

3

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Power Protection Devices

. . . . . . . . . . . . . . . 45

Surge Protectors

. . . . . . . . . . . . . . . . . . 45

Line Conditioners

. . . . . . . . . . . . . . . . . . 46

Uninterruptible Power Supplies

. . . . . . . . . . 46

4

Using the Display

. . . . . . . . . . . . . . . . . . 47

Adjusting Brightness

. . . . . . . . . . . . . . . . . . 47

Switching the Video Image From Your Computer

Display To a Projector

. . . . . . . . . . . . . . . . . . 47

Setting Display Resolution and Refresh Rate

. . . . . . 47

Microsoft

®

Windows

®

XP . . . . . . . . . . . . . 48

Windows Vista™

. . . . . . . . . . . . . . . . . . 48

5

Using the Keyboard and Touch Pad

. . . .

49

Numeric Keypad

. . . . . . . . . . . . . . . . . . . . . 49

Key Combinations

. . . . . . . . . . . . . . . . . . . . 50

System Functions

. . . . . . . . . . . . . . . . . . 50

Display Functions

. . . . . . . . . . . . . . . . . . 50

Battery

. . . . . . . . . . . . . . . . . . . . . . . 50

Power Management

. . . . . . . . . . . . . . . . 50

Microsoft

®

Windows

®

Logo Key Functions . . . . 50

Dell™ QuickSet Key Combinations

. . . . . . . . . 51

Adjusting Keyboard Settings

. . . . . . . . . . . . 51

Touch Pad

. . . . . . . . . . . . . . . . . . . . . . . . 52

Customizing the Touch Pad

. . . . . . . . . . . . . 53

4

Contents

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6

Using a Battery

. . . . . . . . . . . . . . . . . . . .

55

Battery Performance

. . . . . . . . . . . . . . . . . . 55

Checking the Battery Charge

. . . . . . . . . . . . . . 56

Dell QuickSet Battery Meter

. . . . . . . . . . . . 56

Charge Gauge

. . . . . . . . . . . . . . . . . . . 57

Low-Battery Warning

. . . . . . . . . . . . . . . 58

Microsoft

®

Windows

®

XP Battery Meter . . . . . 58

Microsoft

®

Windows

®

Vista Battery Meter . . . . 58

Conserving Battery Power

. . . . . . . . . . . . . . . 58

Power Management Modes

. . . . . . . . . . . . . . 59

Standby and Sleep Mode

. . . . . . . . . . . . . 59

Hibernate Mode

. . . . . . . . . . . . . . . . . . 59

Configuring Power Management Settings

. . . . . . . 60

Accessing Power Options Properties

. . . . . . . 60

Charging the Battery

. . . . . . . . . . . . . . . . . . 61

Replacing the Battery

. . . . . . . . . . . . . . . . . . 61

Storing a Battery

. . . . . . . . . . . . . . . . . . . . 62

7

Using the Optional Camera

. . . . . . . . . . .

63

Accessing the Camera’s Help File

. . . . . . . . . . . 63

Manually Adjusting the Camera Settings

. . . . . . . . 64

Creating a Picture or a Video

. . . . . . . . . . . . . . 64

Contents

5

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8

Using Multimedia

. . . . . . . . . . . . . . . . . .

67

Playing Media

. . . . . . . . . . . . . . . . . . . . . . 67

Playing Media Using Dell Express Card

Remote Control

. . . . . . . . . . . . . . . . . . . . . 69

Copying CD and DVD Media

. . . . . . . . . . . . . . . 71

How to Copy a CD or DVD

. . . . . . . . . . . . . 71

Using Blank CD and DVD Media

. . . . . . . . . . 72

Helpful Tips

. . . . . . . . . . . . . . . . . . . . . 72

Adjusting the Volume

. . . . . . . . . . . . . . . . . . 73

Adjusting the Picture

. . . . . . . . . . . . . . . . . . 74

Using Dell Media Experience™ and

Dell MediaDirect™

. . . . . . . . . . . . . . . . . . . 74

If the computer is turned on or in standby or sleep mode

. . . . . . . . . . . . . . . . . . . 75

If the computer is turned off or in hibernate mode

. . . . . . . . . . . . . . . . . . . 75

Dell MediaDirect and Dell Media

Experience Help

. . . . . . . . . . . . . . . . . . 76

Connecting Your Computer to a TV or Audio Device

. . 76

S-Video and Standard Audio

. . . . . . . . . . . . 78

S-Video and S/PDIF Digital Audio

. . . . . . . . . 80

Composite Video and Standard Audio

. . . . . . . 82

Composite Video and S/PDIF Digital Audio

. . . . 84

Component Video and Standard Audio

. . . . . . 86

Component Video and S/PDIF Digital Audio

. . . . 88

Enabling the Display Settings for a TV

. . . . . . . 91

6

Contents

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9

Using ExpressCards

. . . . . . . . . . . . . . . .

93

ExpressCard Blanks

. . . . . . . . . . . . . . . . . . . 93

Installing an ExpressCard

. . . . . . . . . . . . . . . . 94

Removing an ExpressCard or Blank

. . . . . . . . . . 95

10 Using the Memory Card Reader

. . . . . . . 97

Memory Card Blanks

. . . . . . . . . . . . . . . . . . 97

Installing a Memory Card

. . . . . . . . . . . . . . . . 97

Removing a Memory Card or Blank

. . . . . . . . . . . 98

11 Setting Up and Using Networks

. . . . . . .

99

Connecting a Network or Broadband Modem

Cable

. . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Setting Up a Network in the Microsoft

®

Windows

®

XP Operating System . . . . . . . . . . . . 100

Setting Up a Network in the Microsoft

Windows Vista™ Operating System

. . . . . . . . . . 100

Wireless Local Area Network

. . . . . . . . . . . . . 101

What You Need to Establish a WLAN

Connection

. . . . . . . . . . . . . . . . . . . . . 101

Checking Your Wireless Network Card

. . . . . . 101

Setting Up a New WLAN Using a Wireless

Router and a Broadband Modem

. . . . . . . . . 102

Connecting to a WLAN

. . . . . . . . . . . . . . . 103

Contents

7

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8

Mobile Broadband (or Wireless Wide Area

Network)

. . . . . . . . . . . . . . . . . . . . . . . . . 106

What You Need to Establish a Mobile

Broadband Network Connection

. . . . . . . . . . 106

Checking Your Dell Mobile Broadband Card

. . . . 107

Connecting to a Mobile Broadband Network

. . . 107

Enabling/Disabling the Dell Mobile Broadband

Card

. . . . . . . . . . . . . . . . . . . . . . . . . 108

Dell Wi-Fi Catcher™ Network Locator

. . . . . . . . . 108

12 Securing Your Computer

. . . . . . . . . . . .

111

Security Cable Lock

. . . . . . . . . . . . . . . . . . . 111

Passwords

. . . . . . . . . . . . . . . . . . . . . . . . 111

If Your Computer Is Lost or Stolen

. . . . . . . . . . . . 112

13 Troubleshooting

. . . . . . . . . . . . . . . . . . . 115

Dell Technical Update Service

. . . . . . . . . . . . . 115

Dell Diagnostics

. . . . . . . . . . . . . . . . . . . . . 115

Dell Support Center

. . . . . . . . . . . . . . . . . . . 120

Dell Support 3

. . . . . . . . . . . . . . . . . . . . 120

Dell PC Tune-Up

. . . . . . . . . . . . . . . . . . 121

Dell PC Checkup

. . . . . . . . . . . . . . . . . . 122

Dell Network Assistant

. . . . . . . . . . . . . . . 122

DellConnect

. . . . . . . . . . . . . . . . . . . . . 122

Drive Problems

. . . . . . . . . . . . . . . . . . . . . 123

Optical drive problems

. . . . . . . . . . . . . . . 124

Hard drive problems

. . . . . . . . . . . . . . . . 124

Contents

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E-Mail, Modem, and Internet Problems

. . . . . . . . 125

Error Messages

. . . . . . . . . . . . . . . . . . . . . 127

ExpressCard Problems

. . . . . . . . . . . . . . . . . 132

IEEE 1394 Device Problems

. . . . . . . . . . . . . . . 133

Keyboard Problems

. . . . . . . . . . . . . . . . . . . 133

External Keyboard problems

. . . . . . . . . . . . 133

Unexpected characters

. . . . . . . . . . . . . . 134

Lockups and Software Problems

. . . . . . . . . . . . 135

The computer does not start

. . . . . . . . . . . . 135

The computer stops responding

. . . . . . . . . . 135

A program stops responding or crashes repeatedly

. . . . . . . . . . . . . . . . . . . . . 135

A program is designed for an earlier

Microsoft

®

Windows

®

operating system . . . . . 136

A solid blue screen appears

. . . . . . . . . . . . 136

Dell MediaDirect problems

. . . . . . . . . . . . 136

Other software problems

. . . . . . . . . . . . . 137

Memory Problems

. . . . . . . . . . . . . . . . . . . . 138

Network Problems

. . . . . . . . . . . . . . . . . . . 139

Mobile Broadband (Wireless Wide Area

Network [WWAN])

. . . . . . . . . . . . . . . . . 139

Power Problems

. . . . . . . . . . . . . . . . . . . . . 140

Printer Problems

. . . . . . . . . . . . . . . . . . . . 141

Scanner Problems

. . . . . . . . . . . . . . . . . . . . 142

Contents

9

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10

Contents

Sound and Speaker Problems

. . . . . . . . . . . . . . 143

No sound from integrated speakers

. . . . . . . . 143

No sound from external speakers

. . . . . . . . . 143

No sound from headphones

. . . . . . . . . . . . 144

Remote Control Problems

. . . . . . . . . . . . . . . . 144

Touch Pad or Mouse Problems

. . . . . . . . . . . . . 145

Video and Display Problems

. . . . . . . . . . . . . . 146

If the display is blank

. . . . . . . . . . . . . . . . 146

If the display is difficult to read

. . . . . . . . . . 146

If only part of the display is readable

. . . . . . . 147

Drivers

. . . . . . . . . . . . . . . . . . . . . . . . . . 147

What Is a Driver?

. . . . . . . . . . . . . . . . . . 147

Identifying Drivers

. . . . . . . . . . . . . . . . . 148

Reinstalling Drivers and Utilities

. . . . . . . . . . 149

Using the Drivers and Utilities Media

. . . . . . . 150

Manually Reinstalling Drivers

. . . . . . . . . . . 151

Troubleshooting Software and Hardware Problems

. . 152

Restoring Your Microsoft

®

Windows Vista™

Operating System . . . . . . . . . . . . . . . . . . . . 153

Using Windows Vista System Restore

. . . . . . . 153

Restoring the Computer to the Default Factory Configuration

155

Using the Operating System Media

. . . . . . . . 156

Restoring Your Microsoft

®

Windows

®

XP

Operating System . . . . . . . . . . . . . . . . . . . . 158

Using Microsoft Windows System Restore

. . . . 158

Starting System Restore

. . . . . . . . . . . . . . 158

Using Dell™ PC Restore

. . . . . . . . . . . . . . 159

Using the Operating System Media

. . . . . . . . 161

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14 Adding and Replacing Parts

. . . . . . . . .

163

Before You Begin

. . . . . . . . . . . . . . . . . . . . 163

Recommended Tools

. . . . . . . . . . . . . . . . 163

Turning Off Your Computer

. . . . . . . . . . . . . . . 164

Before Working Inside Your Computer

. . . . . . . 164

Hard Drive

. . . . . . . . . . . . . . . . . . . . . . . . 166

Removing the Hard Drive

. . . . . . . . . . . . . 166

Replacing the Hard Drive

. . . . . . . . . . . . . 168

Returning a Hard Drive to Dell

. . . . . . . . . . . 168

Optical Drive

. . . . . . . . . . . . . . . . . . . . . . 169

Removing the Optical Drive

. . . . . . . . . . . . 169

Replacing the Optical Drive

. . . . . . . . . . . . 170

Central Control Cover

. . . . . . . . . . . . . . . . . . 170

Removing the Central Control Cover

. . . . . . . . 171

Replacing the Central Control Cover

. . . . . . . . 171

Keyboard

. . . . . . . . . . . . . . . . . . . . . . . . . 172

Removing the Keyboard

. . . . . . . . . . . . . . 172

Replacing the Keyboard

. . . . . . . . . . . . . . 173

Memory

. . . . . . . . . . . . . . . . . . . . . . . . . 174

Removing the Memory Module

. . . . . . . . . . 174

Replacing the Memory Module

. . . . . . . . . . 176

Modem

. . . . . . . . . . . . . . . . . . . . . . . . . . 177

Subscriber Identity Module

. . . . . . . . . . . . . . . 179

Wireless Mini-Cards

. . . . . . . . . . . . . . . . . . 179

Removing a WLAN Card

. . . . . . . . . . . . . . 180

Replacing a WLAN Card

. . . . . . . . . . . . . . 181

Contents

11

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12

Internal Card with Bluetooth

®

Wireless

Technology . . . . . . . . . . . . . . . . . . . . . 182

Removing a Mobile Broadband or WWAN

Card

. . . . . . . . . . . . . . . . . . . . . . . . . 184

Replacing a WWAN Card

. . . . . . . . . . . . . 185

Flash Cache Module

. . . . . . . . . . . . . . . . . . . 186

Removing the FCM

. . . . . . . . . . . . . . . . . 186

Replacing the FCM

. . . . . . . . . . . . . . . . . 187

Coin-Cell Battery

. . . . . . . . . . . . . . . . . . . . 188

Removing the Coin-Cell Battery

. . . . . . . . . . 188

Replacing the Coin-Cell Battery

. . . . . . . . . . 189

15 Dell™ QuickSet Features

. . . . . . . . . . .

191

16 Traveling With Your Computer

. . . . . . . . 193

Identifying Your Computer

. . . . . . . . . . . . . . . . 193

Packing the Computer

. . . . . . . . . . . . . . . . . . 193

Travel Tips

. . . . . . . . . . . . . . . . . . . . . . . . 194

Traveling by Air

. . . . . . . . . . . . . . . . . . . 194

17 Getting Help

. . . . . . . . . . . . . . . . . . . . . . 195

Obtaining Assistance

. . . . . . . . . . . . . . . . . . 195

Technical Support and Customer Service

. . . . . 196

DellConnect

. . . . . . . . . . . . . . . . . . . . . 196

Online Services

. . . . . . . . . . . . . . . . . . . 196

AutoTech Service

. . . . . . . . . . . . . . . . . . 197

Automated Order-Status Service

. . . . . . . . . 197

Contents

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Problems With Your Order

. . . . . . . . . . . . . . . 197

Product Information

. . . . . . . . . . . . . . . . . . . 198

Returning Items for Warranty Repair or Credit

. . . . . 198

Before You Call

. . . . . . . . . . . . . . . . . . . . . 199

Contacting Dell

. . . . . . . . . . . . . . . . . . . . . 201

18 Specifications

. . . . . . . . . . . . . . . . . . . .

203

19 Appendix

. . . . . . . . . . . . . . . . . . . . . . . . 213

Using the System Setup Program

. . . . . . . . . . . . 213

Viewing the System Setup Screen

. . . . . . . . . 214

System Setup Screen

. . . . . . . . . . . . . . . 214

Commonly Used Options

. . . . . . . . . . . . . . 214

Cleaning Your Computer

. . . . . . . . . . . . . . . . 216

Computer, Keyboard, and Display

. . . . . . . . . 216

Touch Pad

. . . . . . . . . . . . . . . . . . . . . 217

Mouse

. . . . . . . . . . . . . . . . . . . . . . . 217

Media

. . . . . . . . . . . . . . . . . . . . . . . . 218

Dell Technical Support Policy (U.S. Only)

. . . . . . . 218

Definition of "Dell-Installed" Software and

Peripherals

. . . . . . . . . . . . . . . . . . . . . 219

Definition of "Third-Party" Software and

Peripherals

. . . . . . . . . . . . . . . . . . . . . 219

FCC Notice (U.S. Only)

. . . . . . . . . . . . . . . . . . 219

FCC Class B

. . . . . . . . . . . . . . . . . . . . . 219

Macrovision Product Notice

. . . . . . . . . . . . . . 221

Contents

13

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Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223

Index

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241

14

Contents

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Finding Information

NOTE:

Some features may be optional and may not ship with your computer. Some features may not be available in certain countries.

NOTE:

Additional information may ship with your computer.

What Are You Looking For?

• A diagnostic program for my computer

• Drivers for my computer

• Device documentation

• Notebook System Software (NSS)

Find It Here

Drivers and Utilities Media

Documentation and drivers are already installed on your computer. You can use the Drivers and Utilities media to

reinstall drivers (see "Reinstalling Drivers and Utilities" on page 149) or run the

Dell Diagnostics (see "Dell Diagnostics" on page 115).

Readme files may be included on your

Drivers and Utilities media to provide last-minute updates about technical changes to your computer or advanced technical-reference material for technicians or experienced users.

NOTE:

Drivers and documentation updates can be found at support.dell.com.

Finding Information

15

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What Are You Looking For?

• Warranty information

• Terms and Conditions (U.S. only)

• Safety instructions

• Regulatory information

• Ergonomics information

• End User License Agreement

Find It Here

Dell™ Product Information Guide

• How to set up my computer Setup Diagram

NOTE:

See the setup diagram that came with your computer.

16

Finding Information

book.book Page 17 Wednesday, September 16, 2009 11:12 AM

What Are You Looking For?

• Service Tag and Express Service Code

• Microsoft

®

Windows

®

Licence Label

Find It Here

Service Tag and Microsoft Windows

Licence

NOTE:

Your computer’s Service Tag and

Microsoft

®

Windows

®

License labels are located on your computer.

Your computer’s Service Tag contains both a Service Tag number and an

Express Service Code.

• Use the Service Tag to identify your computer when you use support.dell.com or contact support.

• Enter the Express Service Code to direct your call when contacting support.

• Use the product key on the License

Label if you need to reinstall your operating system.

NOTE:

As an increased security measure, the newly designed Microsoft Windows license label incorporates a missing portion or "hole" to discourage removal of the label.

Finding Information

17

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18

What Are You Looking For?

Find It Here

• Solutions — Troubleshooting hints and tips, articles from technicians, online courses, and frequently asked questions

• Community — Online discussion with other Dell customers

• Upgrades — Upgrade information for components, such as the memory, hard drive, and operating system

• Customer Care — Contact information, service call and order status, and warranty and repair information

• Service and support — Service call status, support history, service contract, and online discussions with support

• Dell Technical Update Service —

Proactive e-mail notification of software and hardware updates for your computer

• Reference — Computer documentation, details on my computer configuration, product specifications, and white papers

• Downloads — Certified drivers, patches, and software updates

• Notebook System Software (NSS) — If you reinstall the operating system on your computer, you should also reinstall the NSS utility. NSS automatically detects your computer and operating system, and installs the updates appropriate for your configuration, providing critical updates for your operating system and support for Dell

3.5-inch USB floppy drives, Intel

® processors, optical drives, and USB devices. NSS is necessary for correct operation of your Dell computer.

Dell Support Website — support.dell.com

NOTE:

Select your region or business segment to view the appropriate support site.

To download Notebook System Software:

1 Go to support.dell.com, select your country/region, and then click Drivers

& Downloads.

2 Enter your Service Tag or Product Type and Product Model, and then click

Confirm.

3 Select your operating system and language, and then click Find

Downloads, or under Downloads

Search, search for the keyword

Notebook System Software.

NOTE:

The support.dell.com user interface may vary depending on your selections.

Finding Information

book.book Page 19 Wednesday, September 16, 2009 11:12 AM

What Are You Looking For?

Find It Here

• Software upgrades and troubleshooting hints — Frequently asked questions, hot topics, and general health of your computing environment

Dell Support Center

The Dell Support Center is an automated upgrade and notification system installed on your computer. This support provides real-time health scans of your computing environment, software updates, and relevant self-support information. Access the Dell Support

Center from the icon on the taskbar.

For more information, see "Dell Support

Center" on page 120.

• How to use Microsoft Windows XP or

Windows Vista™

• How to work with programs and files

• How to personalize my desktop

Windows Help and Support

Microsoft Windows XP:

1 Click the Start button and click Help and Support.

2 Either select one of the topics listed, or type a word or phrase that describes your problem into the Search box, click the arrow icon, and then click the topic that describes your problem.

3 Follow the instructions on the screen.

Microsoft Windows Vista:

1 Click the Windows Vista Start button

2

, and then click Help and Support.

In Search Help, type a word or phrase that describes your problem, and then press <Enter> or click the magnifying glass.

3 Click the topic that describes your problem.

4 Follow the instructions on the screen.

Finding Information

19

book.book Page 20 Wednesday, September 16, 2009 11:12 AM

What Are You Looking For?

• Information on network activity, the

Power Management Wizard, hotkeys, and other items controlled by Dell

QuickSet

Find It Here

Dell QuickSet Help

To view Dell QuickSet Help, right-click the QuickSet icon in the Microsoft

®

Windows

®

taskbar, and select Help. The taskbar is located in the lower-right corner of your screen.

For more information on Dell QuickSet,

see "Dell™ QuickSet Features" on page 191.

20

Finding Information

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What Are You Looking For?

Find It Here

• How to reinstall my operating system Operating System Media

The operating system is already installed on your computer. To reinstall your operating system, use one of the following methods:

• Microsoft Windows System Restore —

Microsoft Windows System Restore returns your computer to an earlier operating state without affecting data files.

• Operating System Installation Media —

If you received operating system media with your computer, you can use it to restore your operating system.

For more information, see "Restoring

Your Microsoft

®

Windows Vista™

Operating System" on page 153.

After you reinstall your operating system, use the Drivers and Utilities media to reinstall drivers for the devices that came with your computer.

Your operating system product key label is located on your computer.

NOTE:

The color of your operating system installation media varies according to the operating system you ordered.

Finding Information

21

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22

Finding Information

book.book Page 23 Wednesday, September 16, 2009 11:12 AM

About Your Computer

Determining Your Computer’s Configuration

Based on selections that you made when purchasing your computer, your computer has one of several different video controller configurations. To determine your computer’s video controller configuration:

1 Click Start , and then click Help and Support.

2 Under Pick a Task, click Use Tools to view your computer information and diagnose problems.

3 Under My Computer Information, select Hardware.

From the My Computer Information - Hardware screen, you can view the type of video controller installed in your computer, as well as the other hardware components.

About Your Computer

23

book.book Page 24 Wednesday, September 16, 2009 11:12 AM

Front View

1 2 3 4

16

15

14

13

5

24

12 11 10

1 camera indicator

3 digital microphones (2)

5 media control buttons

7 touch pad buttons

9 headphone connectors (2)

9 8 7 6

2 camera (optional)

4

display

6 touch pad

8 microphone connector

10 wireless switch

About Your Computer

book.book Page 25 Wednesday, September 16, 2009 11:12 AM

11 device status lights

13 keyboard

15

keyboard status lights

12

14

16

8-in-1 memory card reader

Dell™ MediaDirect™ button

power button

C AMERA I NDICATOR — Indicates camera ON/OFF status.

CAMERA — Built-in camera for video capture, conferencing, and chat. Based on configuration selections you made when ordering your computer, your computer may not include a camera.

D IGITAL M ICROPHONES — Digital directional microphones for conferencing and chat.

DISPLAY

page 47.

For more information about your display, see "Using the Display" on

MEDIA CONTROL BUTTONS — Control CD, DVD, and Media Player playback.

Mute the sound.

Turn the volume down.

Turn the volume up.

Play or pause.

Play the previous track.

Play the next track.

Stop.

About Your Computer

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TOUCH PAD —

Provides the functionality of a mouse (see "Touch Pad" on page 52).

TOUCH PAD BUTTONS — Use these buttons much like the buttons on a mouse when

you use the touch pad to move the cursor on the display (see "Touch Pad" on page 52).

A UDIO C ONNECTORS

Attach headphones to the

Attach a microphone to the

connector.

connector.

WIRELESS SWITCH — When enabled through Dell QuickSet, this switch can scan for a wireless LAN (WLAN) in your vicinity. You can also use it to rapidly turn off or on any wireless devices such as WLAN cards and internal cards with Bluetooth

®

wireless technology.

1 2 3 4

26

1 off

2 on

About Your Computer

Disables wireless devices.

Enables wireless devices.

book.book Page 27 Wednesday, September 16, 2009 11:12 AM

3 momentary

4 Wi-Fi Catcher light

Scans for WLAN networks (see "Dell Wi-Fi

Catcher™ Network Locator" on page 108).

• Flashing green: Searching for networks

• Solid green: Strong network found

• Solid yellow: Weak network found

• Flashing yellow: Error

• Off: No signal found

NOTE:

The Wi-Fi Catcher Network Locator light appears only when the system is switched off and

Wi-Fi is activated in BIOS.

DEVICE STATUS LIGHTS

The lights located on the palm rest towards the front of the computer indicate the following:

Power light – Turns on when you turn on the computer and blinks when the computer is in a power management mode.

Hard drive activity light – Turns on when the computer reads or writes data.

NOTICE:

To avoid loss of data, never turn off the computer while the

light is flashing.

About Your Computer

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28

Battery status light – Turns on steadily or blinks to indicate battery charge status.

WiFi status light – Turns on when wireless networking is enabled. To enable or disable wireless networking, use the wireless switch.

Bluetooth status light – Turns on when a card with Bluetooth wireless technology is enabled.

NOTE:

The card with Bluetooth wireless technology is an optional feature.

The light turns on only if you ordered the card with your computer. For more information, see the documentation that came with your card.

To turn off only the Bluetooth wireless technology functionality, right-click the

Radio.

icon in the notification area, and then click Disable Bluetooth

To quickly enable or disable all wireless devices, use the wireless switch.

If the computer is connected to an electrical outlet, the

– Solid blue: The battery is charging.

– Flashing blue: The battery is almost fully charged.

– Off: The battery is adequately charged.

light operates as follows:

If the computer is running on a battery, the light operates as follows:

– Off: The battery is adequately charged (or the computer is turned off).

– Flashing amber: The battery charge is low.

– Solid amber: The battery charge is critically low.

8 IN - 1 MEMORY CARD READER — Provides a fast and convenient way to view and share digital photos, music, and videos stored on a memory card. The 8-in-1 media memory card reader reads the following digital media memory cards:

• Secure Digital (SD)

• Secure Digital Input/Output (SDIO)

• MultiMediaCard (MMC)

• Memory Stick

• Memory Stick PRO

• xD-Picture Card

• Hi Speed-SD

• Hi Density-SD

KEYBOARD

Windows

®

— The keyboard includes a numeric keypad as well as the Microsoft

logo key.

®

D ELL ™ M EDIA D IRECT ™ BUTTON — Press the Dell MediaDirect button to launch

About Your Computer

book.book Page 29 Wednesday, September 16, 2009 11:12 AM

Dell MediaDirect (see "Using Dell Media Experience™ and Dell MediaDirect™" on page 74).

KEYBOARD STATUS LIGHTS

The blue lights located above the keyboard indicate the following:

9

A

Turns on when the numeric keypad is enabled.

Turns on when the uppercase letter (caps lock) function is enabled.

Turns on when the scroll lock function is enabled.

POWER BUTTON — Press the power button to turn on the computer or exit a power

management mode (see "Configuring Power Management Settings" on page 60).

NOTICE:

To avoid losing data, turn off your computer by performing a Microsoft

®

Windows

® operating system shutdown rather than by pressing the power button.

If the computer stops responding, press and hold the power button until the computer turns off completely (may take several seconds).

About Your Computer

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Left Side View

1 2 3 4 5 6

1

security cable slot

3 air vents

5 USB connectors (2)

2 AC adapter connector

4 IEEE 1394a connector

6

ExpressCard slot

SECURITY CABLE SLOT — Lets you attach a commercially available antitheft device

to the computer (see "Security Cable Lock" on page 111).

A C ADAPTER CONNECTOR — Attaches an AC adapter to the computer. The AC adapter converts AC power to the DC power required by the computer. You can connect the AC adapter with your computer turned on or off.

CAUTION:

The AC adapter works with electrical outlets worldwide. However, power connectors and power strips vary among countries. Using an incompatible cable or improperly connecting the cable to the power strip or electrical outlet may cause fire or equipment damage.

NOTICE:

When you disconnect the AC adapter cable from the computer, grasp the connector, not the cable itself, and pull firmly, but gently to help prevent damage to the cable.

AIR VENTS — The computer uses an internal fan to create airflow through the vents, which prevents the computer from overheating. The computer turns the fan on when the computer gets hot. Fan noise is normal and does not indicate a problem with the fan or the computer.

I E E E 1 3 9 4 A CONNECTOR — Connects devices supporting IEEE 1394a high-speed transfer rates, such as some digital video cameras.

30

About Your Computer

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U S B CONNECTORS

Connect USB devices, such as a mouse, keyboard, or printer.

E XPRESS C ARD SLOT — Supports one ExpressCard. The computer ships with a plastic

blank installed in the slot. For more information, see "Using ExpressCards" on page 93.

Right Side View

1 2 3 4 5

1 optical drive

3

S-video TV-out connector

5

video connector (VGA)

2

4 eject button

USB connectors (2)

OPTICAL DRIVE —

For more information about the optical drive, see "Using

Multimedia" on page 67.

EJECT BUTTON — Press the eject button to open the optical drive.

About Your Computer

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S VIDEO T VOUT CONNECTOR

Connects your computer to a TV. Also connects digital audio-capable devices using the TV/digital audio adapter cable.

U S B CONNECTORS

Connect USB devices, such as a mouse, keyboard, or printer.

VIDEO CONNECTOR

Connects video devices, such as a monitor.

Back View

1

1

modem connector (RJ-11)

2

2 network connector (RJ-45)

32

About Your Computer

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MODEM CONNECTOR ( R J - 1 1 )

Connects the telephone line to the modem connector.

For information on using the modem, see the online

modem documentation supplied with your computer.

NETWORK CONNECTOR ( R J - 4 5 )

Connects the computer to a network. The two lights next to the connector indicate status and activity for wired network connections.

For information on using the network adapter, see the device user’s guide supplied with your computer.

About Your Computer

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Bottom View

1 2 3 4

6 5

34

1

battery-bay latch releases (2)

3 battery

2

4 hard drive

battery charge/health gauge

5 processor and thermal module cover 6 memory module/coin-cell battery/bluetooth/modem compartment

BATTERY BAY LATCH RELEASES —

Releases the battery (see "Replacing the Battery" on page 61 for instructions).

HARD DRIVE — Stores software and data.

BATTERY — When a battery is installed, you can use the computer without

connecting the computer to an electrical outlet (see "Using a Battery" on page 55).

BATTERY CHARGE / HEALTH GAUGE — Provides information on the battery charge (see

"Checking the Battery Charge" on page 56).

About Your Computer

book.book Page 35 Wednesday, September 16, 2009 11:12 AM

PROCESSOR AND THERMAL MODULE COVER — Covers the processor and thermal module.

MEMORY MODULE / COIN CELL / BLUETOOTH / MODEM BATTERY COMPARTMENT —

Compartment that contains the memory modules, modem, bluetooth, and the coin-

cell battery. For additional information, see "Adding and Replacing Parts" on page 163.

NOTE:

Bluetooth is optional and may not be included in your computer.

About Your Computer

35

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About Your Computer

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Setting Up Your Computer

Connecting to the Internet

NOTE:

ISPs and ISP offerings vary by country.

To connect to the Internet, you need a modem or network connection and an

Internet service provider (ISP). Your ISP will offer one or more of the following Internet connection options:

• DSL connections that provide high-speed Internet access through your existing telephone line or cellular telephone service. With a DSL connection, you can access the Internet and use your telephone on the same line simultaneously.

• Cable modem connections that provide high-speed Internet access through your local cable TV line.

• Satellite modem connections that provide high-speed Internet access through a satellite television system.

• Dial-up connections that provide Internet access through a telephone line.

Dial-up connections are considerably slower than DSL, cable, and satellite modem connections.

• Wireless Wide Area Network (WWAN) or Mobile Broadband technology provides a connection to the Internet using cellular technology at broadband rates.

• Wireless Local Area Network (WLAN) connections use high-frequency radio waves to communicate. Typically, a wireless router is connected to the broadband cable or DSL modem that broadcasts the Internet signal to your computer.

If you are using a dial-up connection, connect a telephone line to the modem connector on your computer and to the telephone wall jack before you set up your Internet connection. If you are using a DSL, cable, or satellite modem connection, contact your ISP or cellular telephone service for setup instructions.

Setting Up Your Computer

37

book.book Page 38 Wednesday, September 16, 2009 11:12 AM

Setting Up Your Internet Connection

To set up an Internet connection with a provided ISP desktop shortcut:

1 Save and close any open files, and exit any open programs.

2 Double-click the ISP icon on the Microsoft ®

Windows

®

desktop.

3 Follow the instructions on the screen to complete the setup.

If you do not have an ISP icon on your desktop or if you want to set up an

Internet connection with a different ISP, perform the steps in the following section that corresponds to the operating system your computer is using.

NOTE:

If you are having problems connecting to the Internet, see "E-Mail, Modem, and Internet Problems" on page 125. If you cannot connect to the Internet, but have

successfully connected in the past, the ISP may have a service outage. Contact your ISP to check the service status, or try connecting again later.

NOTE:

Have your ISP information ready. If you do not have an ISP, the Connect to the Internet wizard can help you obtain one.

Windows XP

1 Save and close any open files, and exit any open programs.

2 Click Start→ Internet Explorer.

The New Connection Wizard appears.

3 Click Connect to the Internet.

4 In the next window, click the appropriate option:

• If you do not have an ISP and want to select one, click Choose from a list of Internet service providers (ISPs).

• If you have already obtained setup information from your ISP but you did not receive a setup CD, click Set up my connection manually.

• If you have a CD, click Use the CD I got from an ISP.

5 Click Next.

If you selected Set up my connection manually, continue to step 6.

Otherwise, follow the instructions on the screen to complete the setup.

NOTE:

If you do not know which type of connection to select, contact your ISP.

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6 Click the appropriate option under How do you want to connect to the

Internet?, and then click Next.

7 Use the setup information provided by your ISP to complete the setup.

Windows Vista™

1 Save and close any open files, and exit any open programs.

2 Click Start , and then click Control Panel.

3 Under Network and Internet, click Connect to the Internet.

The Connect to the Internet window appears.

4 Click either Broadband (PPPoE), Wireless, or Dial-up, depending on how you want to connect:

• Choose Broadband if you will use a DSL modem, cable TV modem, or satellite modem.

• Choose Wireless if you will use a wireless connection through a

WLAN card.

• Choose Dial-up if you will use a dial-up modem or ISDN.

NOTE:

If you do not know which type of connection to select, click Help me choose or contact your ISP.

5 Follow the instructions on the screen and use the setup information provided by your ISP to complete the setup.

Transferring Information to a New Computer

You can use your operating system "wizards" to help you transfer files and other data from one computer to another—for example, from an old computer to a new computer. For instructions, see the following section that corresponds to the operating system that your computer is running.

Microsoft

®

Windows

®

XP

The Microsoft Windows XP operating system provides the Files and Settings

Transfer Wizard to move data from a source computer to a new computer.

You can transfer data, such as:

• E-mail messages

• Toolbar settings

Setting Up Your Computer

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• Window sizes

• Internet bookmarks

You can transfer the data to the new computer over a network or serial connection, or you can store it on removable media, such as a writable CD, for transfer to the new computer.

NOTE:

You can transfer information from an old computer to a new computer by directly connecting a serial cable to the input/output (I/O) ports of the two computers. To transfer data over a serial connection, you must access the Network

Connections utility from the Control Panel and perform additional configuration steps, such as setting up an advanced connection and designating the host computer and the guest computer.

For instructions on setting up a direct cable connection between two computers, see Microsoft Knowledge Base Article #305621, titled How to Set Up a Direct Cable

Connection Between Two Computers in Windows X P. This information may not be available in certain countries.

For transferring information to a new computer, you must run the Files and

Settings Transfer Wizard. You can use the optional Operating System media for this process or you can create a wizard disk with the Files and Settings

Transfer Wizard.

Running the Files and Settings Transfer Wizard With the Operating System Media

NOTE:

This procedure requires the Operating System media. This media is optional and may not be included with certain computers.

To prepare a new computer for the file transfer:

1 Open the Files and Settings Transfer Wizard: click Start→ All Programs→

Accessories → System Tools→ Files and Settings Transfer Wizard.

2 When the Files and Settings Transfer Wizard welcome screen appears, click Next.

3 On the Which computer is this? screen, click New Computer→ Next.

4 On the Do you have a Windows XP CD? screen, click I will use the wizard from the Windows XP CD

→ Next.

5 When the Now go to your old computer screen appears, go to your old or source computer. Do not click Next at this time.

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To copy data from the old computer:

1 On the old computer, insert the Windows XP Operating System media.

2 On the Welcome to Microsoft Windows XP screen, click Perform additional tasks.

3 Under What do you want to do?, click Transfer files and settings→ Next.

4 On the Which computer is this? screen, click Old Computer→ Next.

5 On the Select a transfer method screen, click the transfer method you prefer.

6 On the What do you want to transfer? screen, select the items you want to transfer and click Next.

After the information has been copied, the Completing the Collection

Phase screen appears.

7 Click Finish.

To transfer data to the new computer:

1 On the Now go to your old computer screen on the new computer, click

Next.

2 On the Where are the files and settings? screen, select the method you chose for transferring your settings and files and click Next.

The wizard reads the collected files and settings and applies them to your new computer.

When all of the settings and files have been applied, the Finished screen appears.

3 Click Finished and restart the new computer.

Running the Files and Settings Transfer Wizard Without the Operating System

Media

To run the Files and Settings Transfer Wizard without the Operating System media, you must create a wizard disk that will allow you to create a backup image file to removable media.

Setting Up Your Computer

41

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To create a wizard disk, use your new computer with Windows XP and perform the following steps:

1 Open the Files and Settings Transfer Wizard: click Start→ All Programs→

Accessories → System Tools→ Files and Settings Transfer Wizard.

2 When the Files and Settings Transfer Wizard welcome screen appears, click Next.

3 On the Which computer is this? screen, click New Computer→ Next.

4 On the Do you have a Windows XP CD? screen, click I want to create a

Wizard Disk in the following drive → Next.

5 Insert the removable media, such as a writable CD, and click OK.

6 When the disk creation completes and the

Now go to your old computer message appears, do not click Next.

7 Go to the old computer.

To copy data from the old computer:

1 On the old computer, insert the wizard disk.

2 Click Start→ Run.

3 In the Open field on the Run window, browse to the path for fastwiz (on the appropriate removable media) and click OK.

4 On the Files and Settings Transfer Wizard welcome screen, click Next.

5 On the Which computer is this? screen, click Old Computer→ Next.

6 On the Select a transfer method screen, click the transfer method you prefer.

7 On the What do you want to transfer? screen, select the items you want to transfer and click Next.

After the information has been copied, the Completing the Collection

Phase screen appears.

8 Click Finish.

To transfer data to the new computer:

1 On the Now go to your old computer screen on the new computer, click

Next.

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2 On the Where are the files and settings? screen, select the method you chose for transferring your settings and files and click Next. Follow the instructions on the screen.

The wizard reads the collected files and settings and applies them to your new computer. When all of the settings and files have been applied, the

Finished screen appears.

3 Click Finished and restart the new computer.

NOTE:

For more information about this procedure, search support.dell.com for document #154781 (What Are The Different Methods To Transfer Files From My Old

Computer To My New Dell™ Computer Using the Microsoft

®

Windows

®

XP

Operating System?

).

NOTE:

Access to the Dell™ Knowledge Base document may not be available in certain countries.

Microsoft Windows Vista™

1 Click the Windows Vista Start button, , and then click Transfer files and settings → Start Windows Easy Transfer.

2 In the User Account Control dialog box, click Continue.

3 Click Start a new transfer or Continue a transfer in progress.

Follow the instructions provided on the screen by the Windows Easy Transfer wizard.

Setting Up a Printer

NOTICE:

Complete the operating system setup before you connect a printer to the computer.

See the documentation that came with the printer for setup information, including how to:

• Obtain and install updated drivers

• Connect the printer to the computer

• Load paper and install the toner or ink cartridge

For technical assistance, refer to the printer owner's manual or contact the printer manufacturer.

Setting Up Your Computer

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Printer Cable

Your printer connects to your computer with a USB cable. Your printer may not come with a printer cable, so if you purchase a cable separately, ensure that it is compatible with your printer and computer. If you purchased a printer cable at the same time you purchased your computer, the cable may arrive in the computer’s shipping box.

Connecting a USB Printer

NOTE:

You can connect USB devices while the computer is turned on.

1 Complete the operating system setup if you have not already done so.

2 Attach the USB printer cable to the USB connectors on the computer and the printer. The USB connectors fit only one way.

1

2

1 USB connector on computer

3 USB printer cable

3

2 USB connector on printer

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Setting Up Your Computer

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3 Turn on the printer, and then turn on the computer.

4 Install the printer driver if necessary. See

"Reinstalling Drivers and Utilities " on page 149

and the documentation that came with your printer.

5 Depending on your computer’s operating system, a printer wizard may be available to help you install the printer driver:

If your computer is running the Microsoft

®

Windows

®

XP operating system and the Add New Hardware Wizard window appears, click Cancel, then follow these steps: a b

Click Start → Printers and Faxes.

Click File → Add Printer to start the Add Printer Wizard.

If your computer is running the Windows Vista™ operating system, click the

Windows Vista Start button, , and click Network → Add a printer to start the Add Printer Wizard.

6 Follow the instructions in the Add Printer Wizard.

Power Protection Devices

Several devices are available to protect against power fluctuations and failures:

• Surge protectors

• Line conditioners

• Uninterruptible power supplies (UPS)

Surge Protectors

Surge protectors and power strips equipped with surge protection help prevent damage to your computer from voltage spikes that can occur during electrical storms or after power interruptions. Some surge protector manufacturers include warranty coverage for certain types of damage.

Carefully read the device warranty when choosing a surge protector. A device with a higher joule rating offers more protection. Compare joule ratings to determine the relative effectiveness of different devices.

Setting Up Your Computer

45

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NOTICE:

Most surge protectors do not protect against power fluctuations or power interruptions caused by nearby lightning strikes. When lightning occurs in your area, disconnect the telephone line from the telephone wall jack and disconnect your computer from the electrical outlet.

Many surge protectors have a telephone jack for modem protection. See the surge protector documentation for modem connection instructions.

NOTICE:

Not all surge protectors offer network adapter protection. Disconnect the network cable from the network wall jack during electrical storms.

Line Conditioners

NOTICE:

Line conditioners do not protect against power interruptions.

Line conditioners are designed to maintain AC voltage at a fairly constant level.

Uninterruptible Power Supplies

NOTICE:

Loss of power while data is being saved to the hard drive may result in data loss or file damage.

NOTE:

To ensure maximum battery operating time, connect only your computer to a UPS. Connect other devices, such as a printer, to a separate power strip that provides surge protection.

A UPS protects against power fluctuations and interruptions. UPS devices contain a battery that provides temporary power to connected devices when

AC power is interrupted. The battery charges while AC power is available. See the UPS manufacturer documentation for information on battery operating time and to ensure that the device is approved by Underwriters Laboratories

(UL).

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Using the Display

Adjusting Brightness

When a Dell™ computer is running on battery power, you can conserve power by setting the display brightness to the lowest comfortable level.

• Press <Fn> and the up-arrow key to increase brightness on the integrated display only (not on an external monitor).

• Press <Fn> and the down-arrow key to decrease brightness on the integrated display only (not on an external monitor).

NOTE:

Brightness key combinations only affect the display on your portable computer, not monitors or projectors that you attach to your portable computer. If your computer is connected to an external monitor and you try to change the brightness level, the Brightness Meter may appear, but the brightness level on the external device does not change.

Switching the Video Image From Your Computer

Display To a Projector

When you start the computer with an external device attached (such as an external monitor or projector) and turned on, the image may appear on either the computer display or the external device.

Press <Fn><F8> to switch the video image between the display only, the external device only, or the display and the external device simultaneously.

Setting Display Resolution and Refresh Rate

NOTE:

If you change the display resolution from the current settings, the image may appear blurry or text may be hard to read if you change the resolution to one not supported by your computer and display. Before you change any of the display settings, make a note of the current settings so you can change back to the previous settings if needed.

Using the Display

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book.book Page 48 Wednesday, September 16, 2009 11:12 AM

You can enhance the legibility of text and change the appearance of images on the screen by adjusting display resolution. As you increase resolution, items appear smaller on the screen. In contrast, lower resolution causes text and images to appear larger and can benefit people with vision impairments.

To display a program at a specific resolution, both the video card and the display must support the program, and the necessary video drivers must be installed.

NOTE:

Use only the Dell-installed video drivers, which are designed to offer the best performance with your Dell-installed operating system.

If you choose a resolution or color palette that is higher than the display supports, the settings adjust automatically to the closest supported values.

To set the display resolution and refresh rate for your display, perform the steps in the following section that corresponds to the operating system your computer is using.

Microsoft

®

Windows

®

XP

1 Click Start→ Settings→ Control Panel.

2 Under Pick a category, click Appearance and Themes.

3 Under Pick a task..., click the area you want to change, or under or pick a

Control Panel icon, click Display.

4 In the Display Properties window, click the Settings tab.

5 Try different settings for Color quality and Screen resolution.

NOTE:

As the resolution increases, icons and text appear smaller on the screen.

Windows Vista™

1 Click the Windows Vista Start button , and click Control Panel.

2 Under Appearance and Personalization, click Adjust screen resolution.

3 In the Display Settings window, under Resolution, slide the slide bar to the left/right to decrease/increase the screen resolution.

4 Click How do I get the best display? for further instructions.

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Using the Keyboard and Touch Pad

Numeric Keypad

numeric keypad

The numeric keypad functions like the numeric keypad on an external keyboard. Each key on the keypad has multiple functions. The keypad numbers and symbols are marked in blue on the right of the keypad keys. To type a number or symbol, hold down <Fn> and press the desired key.

• To enable the keypad, press <Num Lk>. The

9

light indicates that the keypad is active.

• To disable the keypad, press <Num Lk> again.

Using the Keyboard and Touch Pad

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50

Key Combinations

System Functions

<Ctrl><Shift><Esc>

Display Functions

<Fn><F8>

Opens the Task Manager window.

<Fn> and up-arrow key

<Fn> and down-arrow key

Displays icons representing all currently available display options (display only, external monitor or projector only, both display and projector, etc). Highlight the desired icon to switch the display to that option.

Increases brightness on the integrated display only (not on an external monitor).

Decreases brightness on the integrated display only (not on an external monitor).

Battery

<Fn><F3> Displays the Dell™ QuickSet Battery Meter

(see "Dell QuickSet Battery Meter" on page 56).

Power Management

<Fn><Esc> Activates a power management mode. See

"Configuring Power Management Settings" on page 60.

Microsoft

®

Windows

®

Logo Key Functions

Windows logo key and <m>

Windows logo key and

<Shift><m>

Minimizes all open windows.

Restores all minimized windows. This key combination functions as a toggle to restore minimized windows following the use of the

Windows logo key and <m> combination.

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book.book Page 51 Wednesday, September 16, 2009 11:12 AM

Windows logo key and <e>

Windows logo key and <r>

Starts Windows Explorer.

Opens the Run dialog box.

Windows logo key and <f>

Windows logo key and

<Ctrl><f>

Opens the Search Results dialog box.

Opens the Search Results-Computer dialog box

(if the computer is connected to a network).

Windows logo key and <Pause> Opens the System Properties dialog box.

Dell™ QuickSet Key Combinations

If Dell QuickSet is installed, you can use other shortcut keys for functions such as the Battery Meter. For more information about Dell QuickSet key combinations, right-click the QuickSet icon in the notification area, and then click Help.

Adjusting Keyboard Settings

To adjust keyboard operation, such as the character repeat rate:

1 Click Start , and then click Control Panel.

2 Click Hardware and Sound.

3 Click Keyboard.

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Touch Pad

The touch pad detects the pressure and movement of your finger to allow you to move the cursor on the display. Use the touch pad and touch pad buttons as you would use a mouse.

1

2

1 touch pad 2 silk screen depicting scrolling capabilities

• To move the cursor, lightly slide your finger over the touch pad.

• To select an object, lightly tap once on the surface of the touch pad or use your thumb to press the left touch pad button.

• To select and move (or drag) an object, position the cursor on the object and tap twice on the touch pad. On the second tap, leave your finger on the touch pad and move the selected object by sliding your finger over the surface.

• To double-click an object, position the cursor on the object and tap twice on the touch pad or use your thumb to press the left touch pad button twice.

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Customizing the Touch Pad

You can use the Mouse Properties window to disable the touch pad or adjust the touch pad settings. Perform the steps in the following section that corresponds to the operating system your computer is using.

Windows Vista

1 Click Start , and then click Control Panel.

2 Click Hardware and Sound.

3 Click Keyboard.

4 In the Mouse Properties window:

• Click the Device Select tab to disable the touch pad.

• Click the Touch Pad tab to adjust touch pad settings.

5 Click OK to save the settings and close the window.

Windows XP

1 Click Start→ Control Panel→ Mouse.

2 In the Mouse Properties window:

• Click the Device Select tab to disable the touch pad.

• Click the Touch Pad tab to adjust touch pad settings.

3 Click OK to save the settings and close the window.

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Using a Battery

Battery Performance

NOTE:

For information about the Dell warranty for your computer, see the Product

Information Guide or separate paper warranty document that shipped with your computer.

For optimal computer performance and to help preserve BIOS settings, operate your Dell™ portable computer with the main battery installed at all times. One battery is supplied as standard equipment in the battery bay.

NOTE:

Because the battery may not be fully charged, use the AC adapter to connect your new computer to an electrical outlet the first time you use the computer. For best results, operate the computer with the AC adapter until the battery is fully charged. To view battery charge status, place the mouse cursor over the battery icon in the Windows notification area.

NOTE:

Battery operating time (the time the battery can hold a charge) decreases over time. Depending on how often the battery is used and the conditions under which it is used, you may need to purchase a new battery during the life of your computer.

NOTE:

It is recommended that you connect your computer to an electrical outlet when writing to media.

Battery operating time varies depending on operating conditions. Operating time is significantly reduced when you perform operations including, but not limited to, the following:

• Using optical drives.

• Using wireless communications devices, ExpressCards, media memory cards, or USB devices.

• Using high-brightness display settings, 3D screen savers, or other powerintensive programs such as complex 3D graphics applications.

Running the computer in maximum performance mode (see "Configuring

Power Management Settings" on page 60 for information about accessing

Windows Power Options Properties, which you can use to configure power management settings).

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56

You can check the battery charge before you insert the battery into the computer. You can also set power management options to alert you when the battery charge is low.

CAUTION:

Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from

Dell. The battery is designed to work with your Dell computer. Do not use batteries from other computers with your computer.

CAUTION:

Do not dispose of batteries with household waste. When your battery no longer holds a charge, call your local waste disposal or environmental agency for advice on disposing of a lithium-ion battery (see "Battery Disposal" in the

Product Information Guide).

CAUTION:

Misuse of the battery may increase the risk of fire or chemical burn.

Do not puncture, incinerate, disassemble, or expose the battery to temperatures above 65°C (149°F). Keep the battery away from children. Handle damaged or leaking batteries with extreme care. Damaged batteries may leak and cause personal injury or equipment damage.

Checking the Battery Charge

You can check the battery charge on your computer using any one of the following methods:

• Dell QuickSet Battery Meter

• Battery charge/health gauge located on the battery

• Low-battery warning pop-up window

• Microsoft

®

Windows

®

XP battery meter icon located in the notification area

• Microsoft

®

Windows Vista

®

battery meter icon located in the notification area

Dell QuickSet Battery Meter

To view the Dell QuickSet Battery Meter:

• Double-click the Dell QuickSet icon in the taskbar, and then click Battery

Meter or

• Press <Fn><F3>

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The Battery Meter displays the status, battery health, charge level, and charge completion time for the battery in your computer.

For more information about QuickSet, right-click the QuickSet icon, and then click Help.

Charge Gauge

By either pressing once or pressing and holding the status button on the battery charge gauge, you can check:

• Battery charge (check by pressing and releasing the status button)

• Battery health (check by pressing and holding the status button)

The battery operating time is largely determined by the number of times it is charged. After hundreds of charge and discharge cycles, batteries lose some charge capacity—or battery health. Therefore, a battery can show a status of charged, but maintain a reduced charge capacity (health).

Check the Battery Charge

To check the battery charge, press and release the status button on the battery charge gauge to illuminate the charge indicator lights. Each light represents approximately 20 percent of the total battery charge. For example, if the battery has 80 percent of its charge remaining, four of the lights are on. If no lights are on, the battery has no charge.

Check the Battery Health

NOTE:

You can check battery health in one of two ways: by using the charge gauge on the battery, as described below, and by using the Battery Meter in Dell QuickSet.

For information about QuickSet, right-click the QuickSet icon in the notification area, and then click Help.

To check the battery health using the charge gauge, press and hold the status button on the battery charge gauge for at least 3 seconds to illuminate the health indicator lights. Each light represents incremental degradation. If no lights appear, the battery is in good condition, and more than 80 percent of its original charge capacity remains. If five lights appear, less than 60 percent of the charge capacity remains, and you should consider replacing the battery

(see "Battery" on page 208 for more information about the battery operating

time).

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Low-Battery Warning

NOTICE:

To avoid losing or corrupting data, save your work immediately after a low-battery warning, then connect the computer to an electrical outlet. If the battery runs completely out of power, hibernate mode begins automatically.

A pop-up window warns you when the battery charge is approximately

90 percent depleted. The computer enters hibernate mode when the battery charge is at a critically low level.

You can change the settings for the battery alarms in Dell QuickSet or the

Power Options window (see "Configuring Power Management Settings" on page 60).

Microsoft

®

Windows

®

XP Battery Meter

The battery meter indicates the remaining battery charge. To check the battery meter, double-click the icon in the notification area.

Microsoft

®

Windows

®

Vista Battery Meter

The battery meter indicates the remaining battery charge. To check the battery meter, double-click the icon in the notification area.

Conserving Battery Power

To conserve battery power on your portable computer, do any of the following:

• Connect the computer to an electrical outlet when possible; battery life is largely determined by the number of times the battery is used and recharged.

• Configure the power management settings using Microsoft Windows

Power Options to optimize your computer’s power usage (see "Configuring

Power Management Settings" on page 60).

• Use the Standby or Sleep Mode power state when you leave the computer

unattended for long periods of time (see "Standby and Sleep Mode" on page 59).

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Power Management Modes

Standby and Sleep Mode

Standby mode (sleep mode in Microsoft Windows Vista™) conserves power by turning off the display and the hard drive after a predetermined period of inactivity (a time-out). When the computer exits standby or sleep mode, it returns to the same operating state it was in before entering standby or sleep mode.

NOTICE:

If your computer loses AC and battery power while in standby or sleep mode, it may lose data.

To enter standby mode in Windows XP, click the Start button, click Turn off computer, and then click Stand by.

To enter sleep mode in Windows Vista, click the Windows Vista Start button

, and then click Sleep.

Depending on how you set the power management options in the Power

Options Properties window or the QuickSet Power Management Wizard, you may also use one of the following methods:

• Press the power button

• Close the display

• Press <Fn><Esc>

To exit standby or sleep mode, press the power button or open the display, depending on how you set the power management options. You cannot make the computer exit standby or sleep mode by pressing a key or touching the touch pad.

Hibernate Mode

Hibernate mode conserves power by copying system data to a reserved area on the hard drive and then completely turning off the computer. When the computer exits hibernate mode, it returns to the same operating state it was in before entering hibernate mode.

NOTICE:

You cannot remove devices or undock your computer while your computer is in hibernate mode.

Your computer enters hibernate mode if the battery charge level becomes critically low.

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60

To manually enter hibernate mode in Windows XP, click the Start button, click Turn off computer, press and hold <Shift>, and then click Hibernate.

To manually enter hibernate mode in Windows Vista, click the Windows

Vista Start button , and then click Hibernate.

Depending on how you set the power management options in the Power

Options Properties window or the QuickSet Power Management Wizard, you may also use one of the following methods to enter hibernate mode:

• Press the power button

• Close the display

• Press <Fn><Esc>

NOTE:

Some ExpressCards may not operate correctly after the computer exits

hibernate mode. Remove and reinsert the card (see "Removing an ExpressCard or

Blank" on page 95), or simply restart (reboot) your computer.

To exit hibernate mode, press the power button. The computer may take a short time to exit hibernate mode. You cannot make the computer exit hibernate mode by pressing a key or touching the touch pad. For more information on hibernate mode, see the documentation that came with your operating system.

Configuring Power Management Settings

You can use the QuickSet Power Management Wizard or Windows Power

Options Properties to configure the power management settings on your computer. For more information about QuickSet, right-click the QuickSet icon in the taskbar and click Help.

Accessing Power Options Properties

Windows XP

Click the Start button, point to Control Panel → Performance and

Maintenance, and then click Power Options.

Windows Vista

• Click Start → Control Panel→ Hardware and Sound→ Power

Options, and then select a power plan in the Select a power plan window.

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• Click the icon in the notification area, click Power Options, and then select a plan in the Select a power plan window.

Charging the Battery

NOTE:

Charge time is longer with the computer turned on. You can leave the battery in the computer for as long as you like. The battery’s internal circuitry prevents the battery from overcharging.

When you connect the computer to an electrical outlet or install a battery while the computer is connected to an electrical outlet, the computer checks the battery charge and temperature. If necessary, the AC adapter then charges the battery and maintains the battery charge.

If the battery is hot from being used in your computer or being in a hot environment, the battery may not charge when you connect the computer to an electrical outlet.

The battery is too hot to start charging if the battery light flashes alternately blue and amber. Disconnect the computer from the electrical outlet and allow the computer and the battery to cool to room temperature, then connect the computer to an electrical outlet to continue charging the battery.

For more information about resolving problems with a battery, see "Power

Problems" on page 140.

Replacing the Battery

CAUTION:

Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from

Dell. The battery is designed to work with your Dell computer. Do not use batteries from other computers with your computer.

CAUTION:

Before performing these procedures, turn off the computer, disconnect the AC adapter from the electrical outlet and the computer, disconnect the modem from the wall connector and the computer, and remove any other external cables from the computer.

NOTICE:

You must remove all external cables from the computer to avoid possible connector damage.

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NOTICE:

If you choose to replace the battery with the computer in Sleep state, you have up to 1 minute to complete the battery replacement before the computer shuts down and loses any unsaved data.

To remove the battery:

1 Ensure that the computer is turned off.

2 Turn the computer over.

3 Slide and click the battery release latches to keep them open.

4 Slide the battery out of the bay.

1 2

1 battery 2 battery release latches (2)

To replace the battery, follow the removal procedure in reverse order.

Storing a Battery

Remove the battery when you store your computer for an extended period of time. A battery discharges during prolonged storage. After a long storage

period, recharge the battery fully (see "Charging the Battery" on page 61)

before you use it.

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Using the Optional Camera

If you ordered a camera when you bought your computer, the camera is integrated in the computer display. The camera and its integrated digital microphones allow you to take photos and videos and to communicate visually and verbally with other computer users. The blue camera light appears when the camera is turned on. For more information about camera

features, see "Specifications" on page 203.

NOTE:

It is normal for the camera to feel warm to the touch when the computer is running and when the camera is in use.

1 2 3

1 digital microphones (2)

3 camera

2 camera indicator

Accessing the Camera’s Help File

To access the camera’s Video Software Help file, right-click the icon in the notification area and click Launch Webcam Center. Click Help from the menu and select Contents.

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Manually Adjusting the Camera Settings

If you do not want the camera to use automatic settings, you can manually adjust the camera settings.

1 Right-click the

Webcam Console.

icon in the notification area and click Launch

2 In the Webcam Console window:

• Click the Camera tab to adjust video settings, such as contrast and brightness.

• Click the Effects tab to adjust audio settings, such as the volume level.

For more information about camera settings and other camera-related topics,

see the camera’s Video Software Help file (see "Accessing the Camera’s Help

File" on page 63).

Creating a Picture or a Video

1 Click the icon in the notification area and click QuickCapture.

The QuickCapture window appears and the blue camera light turns on.

You can now direct the camera to point at the object or person that you want to record. The QuickCapture window on the screen shows you the camera target view.

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2 To take a picture, click Take a Picture.

To record a video, click Record a Video.

Unless you designate a different location, the picture or video is automatically saved to the My Pictures folder on your hard drive.

For more information about creating pictures or videos, see the camera’s

Video Software Help file (see "Accessing the Camera’s Help File" on page 63).

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Using Multimedia

Playing Media

NOTICE:

Do not press down on the optical drive tray when you open or close it.

Keep the tray closed when you are not using the drive.

NOTICE:

Do not move the computer while playing media.

1 Press the eject button on the front of the drive.

2 Place the disc, label side up, in the center of the tray and snap the disc onto the spindle.

3 Push the tray back into the drive.

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To format media for storing or copying data, see the media software that came with your computer.

NOTE:

Ensure that you follow all copyright laws when copying media.

A CD player includes the following basic buttons:

Play.

Move backward within the current track.

Pause.

Move forward within the current track.

Stop.

Go to the previous track.

Eject.

Go to the next track.

A DVD player includes the following basic buttons:

Stop.

Restart the current chapter.

Play.

Fast forward.

Pause.

Fast reverse.

Advance a single frame while in pause mode.

Go to the next title or chapter.

Continuously play the current title or chapter.

Go to the previous title or chapter.

Eject.

For more information on playing media, click Help on the media player (if available).

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Playing Media Using Dell Express Card Remote

Control

The Dell Express Card remote control is designed to control Dell Media

Direct and Windows Vista™ Media Center. It can work only with specified computers. For more details, refer to the Dell Support website at support.dell.com.

To play media using Dell Express Card remote control:

1 Install a coin-cell battery into your Express Card remote control.

2 Launch Windows Vista™ Media Center from Start → Programs.

3 Use the remote control buttons to play media.

13

12

15

14

18

17

16

7

8

5

6

3

4

1

2

9

10

11

1

3

Infrared Transmitter

Page Down

2

4

Page Up

Arrow Up

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5

7

OK/Enter/Select

Arrow Down

6

8

Arrow Right

Play/Pause

9 Forward 10

11 Stop 12

Skip

13 Reverse 14

15 Arrow Left 16

Back

Mute

17 Volume Down 18 Volume Up

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Copying CD and DVD Media

This section applies only to computers that have a DVD+/-RW drive.

NOTE:

Ensure that you observe all copyright laws when copying media.

NOTE:

The types of optical drives offered by Dell may vary by country.

The following instructions explain how to make an exact copy of a CD or

DVD using Roxio Creator Plus - Dell Edition. You can also use Roxio Creator

Plus for other purposes, such as creating music CDs from audio files stored on your computer or backing up important data. For help, open Roxio Creator

Plus, and then click the question mark icon in the upper-right corner of the window.

The DVD drives installed in Dell computers do not support HD-DVD media.

For a list of supported media formats, see "Using Blank CD and DVD Media" on page 72.

How to Copy a CD or DVD

NOTE:

Most commercial DVDs have copyright protection and cannot be copied using Roxio Creator Plus.

1 Open Roxio Creator Plus.

2 Under the Copy tab, click Disc Copy.

3 To copy the CD or DVD:

• If you have one CD/DVD drive, ensure that the settings are correct, and then click Disc Copy. The computer reads your source CD or DVD and copies the data to a temporary folder on your computer hard drive.

When prompted, insert a blank CD or DVD into the drive and click OK.

• If you have two CD/DVD drives, select the drive into which you have inserted your source CD or DVD, and then click Disc Copy. The computer copies the data from the source CD or DVD to the blank

CD or DVD.

Once you have finished copying the source CD or DVD, the CD or DVD that you have created automatically ejects.

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72

Using Blank CD and DVD Media

DVD-writable drives can write to both CD and DVD recording media.

Use blank CD-Rs to record music or permanently store data files. After creating a CD-R, you cannot write to that CD-R again (see the Sonic documentation for more information). Use a blank CD-RW if you plan to erase, rewrite, or update information on that disc later.

Blank DVD+/-R media can be used to permanently store large amounts of information. After you create a DVD+/-R, you may not be able to write to that disc again if the disc is finalized or closed during the final stage of the disc creation process. Use blank DVD+/-RW media if you plan to erase, rewrite, or update information on that disc later.

CD-Writable Drives

Media Type

CD-R

CD-RW

Read

Yes

Yes

Write

Yes

Yes

Rewritable

No

Yes

DVD-Writable Drives

Media Type

CD-R

CD-RW

DVD+R

DVD-R

DVD+RW

DVD-RW

DVD+R DL

DVD-R DL

Read

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Write

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Rewritable

Yes

Yes

No

No

No

Yes

No

No

Helpful Tips

• Use Microsoft

®

Windows

®

Explorer to drag and drop files to a CD-R or

CD-RW only after you start Roxio Creator Plus and open a Creator project.

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• Do not burn a blank CD-R or CD-RW to its maximum capacity; for example, do not copy a 650-MB file to a blank 650-MB CD. The CD-RW drive needs 1–2 MB of the blank space to finalize the recording.

• Use CD-Rs to burn music CDs that you want to play in regular stereos.

CD-RWs do not play in most home or car stereos.

• Music MP3 files can be played only on MP3 players or on computers that have MP3 software installed.

• Use a blank CD-RW to practice CD recording until you are familiar with

CD recording techniques. If you make a mistake, you can erase the data on the CD-RW and try again. You can also use blank CD-RWs to test music file projects before you record the project permanently to a blank CD-R.

• You cannot create audio DVDs with Roxio Creator Plus.

• Commercially available DVD players used in home theater systems may not support all available DVD formats. For a list of formats supported by your DVD player, see the documentation provided with your DVD player or contact the manufacturer.

• See the Sonic website at www.sonic.com for additional information.

Adjusting the Volume

NOTE:

When the speakers are muted, you do not hear the media playing.

1 Open the Volume Control window.

2 Click and drag the bar in the Volume Control column and slide it up or down to increase or decrease the volume.

For more information on volume control options, click Help in the Volume

Mixer window.

The Volume Meter displays the current volume level, including mute, on your computer. Either click the QuickSet icon in the notification area and select or deselect Disable On Screen Volume Meter, or press the volume control buttons to enable or disable the Volume Meter on the screen.

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74

Adjusting the Picture

If an error message notifies you that the current resolution and color depth are using too much memory and preventing DVD playback, adjust the display properties:

Microsoft Windows XP

1 Click Start→ Control Panel→ Appearance and Themes.

2 Under Pick a task…, click Change the screen resolution.

3 Under Screen resolution, click and drag the bar to reduce the resolution setting.

4 In the drop-down menu under Color quality, click Medium (16 bit) and click OK.

Microsoft Windows Vista™ Operating System

1 Click the Windows Vista Start button , click Control Panel, and then click Appearance and Personalization.

2 Under Personalization, click Adjust Screen Resolution.

The Display Properties window appears.

3 Under Resolution: click and drag the bar reduce the resolution setting.

4 In the drop-down menu under Colors:, click Medium (16 bit).

5 Click OK.

Using Dell Media Experience™ and Dell

MediaDirect™

Based on configuration settings and selections you made when ordering your computer, your computer provides support for:

• Dell Media Experience, which is a multimedia user interface for accessing and playing digital media, such as music and videos.

• Dell MediaDirect, which is an instant-on multimedia playback mode for digital media.

NOTE:

Dell QuickSet is necessary for Dell MediaDirect to function. Changing or disabling the QuickSet default settings can limit Dell MediaDirect functionality. For

more information about Dell QuickSet, see "Dell™ QuickSet Features" on page 191.

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If the computer is turned on or in standby or sleep mode

If you press the Dell MediaDirect button while the computer is turned on or in standby (Windows XP) or sleep (Windows Vista) mode, either Windows

Media Center Manager or Dell Media Experience launches, depending on your system setup. If both applications are present, Windows Media Center

Manager launches.

NOTE:

If both Windows Media Center and Dell Media Experience are installed on your computer, you must launch Dell Media Experience. In Windows XP, click

Start

All Programs or click the Media Experience icon on the desktop; in

Windows Vista, click the Windows Vista Start button

All Programs, or click the Media Experience icon on the desktop.

If the computer is turned off or in hibernate mode

When your computer is turned off or in hibernate mode, you can press the

Dell MediaDirect button to start the computer and automatically launch the

Dell MediaDirect application.

NOTE:

You cannot reinstall Dell MediaDirect if you voluntarily reformat the hard drive. You need the installation software to reinstall Dell MediaDirect. Contact Dell

for assistance (see "Contacting Dell" on page 201).

1

1 Dell MediaDirect button

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Dell MediaDirect and Dell Media Experience Help

The Dell media application on your computer provides help information.

When you launch the media application, click on the desktop icon for additional help.

Connecting Your Computer to a TV or Audio

Device

NOTE:

Video and audio cables for connecting your computer to a TV or other audio device may not be included with your computer. Cables and TV/digital audio adapter cables are available for purchase from Dell.

Your computer has an S-video TV-out connector that, together with a standard S-video cable, a composite video adapter cable, or a component video adapter cable (available from Dell), enable you to connect the computer to a TV.

Your TV has either an S-video input connector, a composite video-input connector, or a component video-input connector. Depending on what type of connector is available on your TV, you can use a commercially available

S-video cable, composite video cable, or component video cable to connect your computer to your TV.

1 2

1 S-video TV-out connector

1 2

2 S-video connector

3

4

5

76

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1 S-video TV-out connector

3 S/PDIF digital audio connector

5 S-video connector

2 composite video adapter

4 composite video-output connector

1 2

5

6

3

4

1 S-video TV-out connector

3 S/PDIF digital audio connector

5 Pb (blue) component video-output connector

2 component video adapter

4 Pr (red) component video-output connector

6 Y (green) component video-output connector

If you want to connect your computer to a TV or audio device, it is recommended that you connect video and audio cables to your computer in one of the following combinations:

• S-video and standard audio

• Composite video and standard audio

• Component-out video and standard audio

NOTE:

See the diagrams at the beginning of each subsection to help you determine which method of connection you should use.

When you finish connecting the video and audio cables between your computer and your TV, you must enable your computer to work with the TV.

See "Enabling the Display Settings for a TV" on page 91 to ensure that the

computer recognizes and works properly with the TV. Additionally, if you are

using S/PDIF digital audio, see "Enabling S/PDIF Digital Audio" on page 90.

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S-Video and Standard Audio

1

2

1 audio connector 2 S-video TV-out connector

1

2

1 standard S-video cable 2 standard audio cable

78

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1 Turn off the computer and the TV and/or audio device that you want to connect.

NOTE:

If your TV or audio device supports S-video but not S/PDIF digital audio, you can connect an S-video cable directly to the S-video TV-out connector on the computer (without the TV/digital audio adapter cable).

2 Plug one end of the S-video cable into the S-video output connector on the computer.

3 Plug the other end of the S-video cable into the S-video input connector on your TV.

4 Plug the single-connector end of the audio cable into the headphone connector on your computer.

5 Plug the two RCA connectors on the other end of the audio cable into the audio input connectors on your TV or other audio device.

6 Turn on the TV and any audio device that you connected (if applicable), and then turn on the computer.

7 See "Enabling the Display Settings for a TV" on page 91 to ensure that the

computer recognizes and works properly with the TV.

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S-Video and S/PDIF Digital Audio

1 2

1 S-video TV-out connector 2 composite video adapter

1

2

3

1 composite video adapter

3 S/PDIF digital audio cable

2 S-video cable

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1 Turn off the computer and the TV and/or the audio device that you want to connect.

2 Connect the composite video adapter to the S-video TV-out connector on your computer.

3 Plug one end of the S-video cable into the S-video output connector on the composite video adapter.

1 2

1 composite video adapter 2 S-video cable

4 Plug the other end of the S-video cable into the S-video input connector on the TV.

5 Plug one end of the S/PDIF digital audio cable into the digital audio connector on the composite video adapter cable.

1 2

1 composite video adapter 2 S/PDIF digital audio cable

6 Plug the other end of the S/PDIF digital audio cable into the audio input connector on your TV or audio device.

7 Turn on the TV, turn on any audio device that you connected (if applicable), and then turn on the computer.

8 See "Enabling the Display Settings for a TV" on page 91 to ensure that the

computer recognizes and works properly with the TV.

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Composite Video and Standard Audio

1

2 3

1 audio input connector

3 composite video adapter

2 S-video TV-out connector

1

2

3

1 composite video adapter

3 standard audio cable

2 composite video cable

82

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1 Turn off the computer and the TV and/or audio device that you want to connect.

2 Connect the composite video adapter to the S-video TV-out connector on your computer.

3 Plug one end of the composite video cable into the composite videooutput connector on the composite video adapter.

1

2

1 composite video adapter 2 composite video cable

4 Plug the other end of the composite video cable into the composite videoinput connector on the TV.

5 Plug the single-connector end of the audio cable into the headphone connector on the computer.

6 Plug the two RCA connectors on the other end of the audio cable into the audio input connectors on your TV or other audio device.

7 Turn on the TV, turn on any audio device that you connected (if applicable), and then turn on the computer.

8 See "Enabling the Display Settings for a TV" on page 91 to ensure that the

computer recognizes and works properly with the TV.

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Composite Video and S/PDIF Digital Audio

1 2

1 S-video TV-out connector 2 composite video adapter

1

2

3

84

1 composite video adapter

3 standard audio cable

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2 composite video cable

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1 Turn off the computer and the TV and/or audio device that you want to connect.

2 Connect the composite video adapter to the S-video TV-out connector on the computer.

3 Plug one end of the composite video cable into the composite video-input connector on the composite video adapter.

1

2

1 composite video adapter 2 composite video cable

4 Plug the other end of the composite video cable into the composite videoinput connector on the TV.

5 Plug one end of the S/PDIF digital audio cable into the S/PDIF audio connector on the composite video adapter.

1 2

1 composite video adapter 2 S/PDIF digital audio cable

6 Plug the other end of the digital audio cable into the S/PDIF input connector on your TV or other audio device.

7 Turn on the TV, turn on any audio device that you connected (if applicable), and then turn on the computer.

8 See "Enabling the Display Settings for a TV" on page 91 to ensure that the

computer recognizes and works properly with the TV.

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Component Video and Standard Audio

1 2

1 S-video TV-out connector 2 component video adapter

1

2

3

1 component video adapter

3 standard audio cable

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2 component video cable

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1 Turn off the computer and the TV and/or audio device that you want to connect.

2 Connect the component video adapter to the S-video TV-out connector on your computer.

3 Plug all three ends of the component video cable into the component video-output connectors on the component video adapter. Make sure that the red, green, and blue colors of the cable match the corresponding adapter ports.

1 2

1 component video adapter 2 component video cable

4 Plug all three connectors from the other end of the component video cable into the component video-input connectors on the TV. Make sure that the red, green, and blue colors of the cable match the colors of the TV input connectors.

5 Plug the single-connector end of the audio cable into the headphone connector on the computer.

6 Plug the two RCA connectors on the other end of the audio cable into the audio input connectors on your TV or audio device.

7 Turn on the TV, turn on any audio device that you connected (if applicable), and then turn on the computer.

8 See "Enabling the Display Settings for a TV" on page 91 to ensure that the

computer recognizes and works properly with the TV.

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Component Video and S/PDIF Digital Audio

1 2

1 S-video TV-out connector 2 component video adapter

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1

2

3

1 component video adapter

3 standard audio cable

2 component video cable

1 Turn off the computer and the TV and/or audio device that you want to connect.

2 Connect the component video adapter to the S-video TV-out connector on the computer.

3 Plug all three ends of the component video cable into the component video-output connectors on the component video adapter. Make sure that the red, green, and blue colors of the cable match the corresponding adapter ports.

2

1 3

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1 component video adapter

3 component video cable

2 component video-output connectors

4 Plug all three connectors from the other end of the component video cable into the component video-input connectors on the TV. Make sure that the red, green, and blue colors of the cable match the colors of the TV input connectors.

5 Plug one end of the S/PDIF digital audio cable into the S/PDIF audio connector on the component video adapter.

1

2

90

1 component video adapter 2 S/PDIF digital audio cable

6 Plug the other end of the digital audio cable into the S/PDIF input connector on your TV or other audio device.

7 Turn on the TV, turn on any audio device that you connected (if applicable), and then turn on the computer.

8 See "Enabling the Display Settings for a TV" on page 91 to ensure that the

computer recognizes and works properly with the TV.

Enabling S/PDIF Digital Audio

1 Double-click the speaker icon in the Windows notification area.

2 Click the Options menu and then click Advanced Controls.

3 Click Advanced.

4 Click S/PDIF Interface.

5 Click Close.

6 Click OK.

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Enabling the Display Settings for a TV

NOTE:

To ensure that the display options appear correctly, connect the TV to the computer before you enable the display settings.

Microsoft Windows XP

1 Click the Start button, point to Settings, and then click Control Panel.

2 Double-click Display and click the Settings tab.

3 Click Advanced.

4 Click the tab for your video card.

NOTE:

To determine the type of video card installed in your computer, see the

Windows Help and Support Center. To access the Help and Support Center, click

Start

Help and Support. Under Pick a Task, click Use Tools to view your computer information and diagnose problems. Then, under My Computer Information, select

Hardware.

5 In the display devices section, select the appropriate option for using either a single display or multiple displays, ensuring that the display settings are correct for your selection.

Microsoft Windows Vista

1 Click the Windows Vista Start button , click Control Panel, and then click Appearance and Personalization.

2 Under Personalization, click Adjust Screen Resolution.

The Display Properties window appears.

3 Click Advanced.

4 Click the tab for your video card.

NOTE:

To determine the type of video card installed in your computer, see

Windows Help and Support. To access Help and Support, click Windows Vista Start button

Help and Support. Under Pick a Task, click Use Tools to view your computer information and diagnose problems. Then, under My Computer

Information, select Hardware.

5 In the display devices section, select the appropriate option for using either a single display or multiple displays, ensuring that the display settings are correct for your selection.

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Using ExpressCards

ExpressCards provide additional memory, wired and wireless communications, multimedia and security features. For example, you can add an ExpressCard to make wireless wide area network (WWAN) connectivity available on your computer.

ExpressCards support two form factors:

• ExpressCard/34 (34 mm wide)

• ExpressCard/54 (54 mm wide in an L-shape with a 34 mm connector)

The 34 mm card fits into both the 34 mm and 54 mm card slots. The 54 mm card only fits into a 54 mm card slot.

See "Specifications" on page 203 for information on supported ExpressCards.

NOTE:

An ExpressCard is not a bootable device.

1 2

1 ExpressCard/34 2 ExpressCard/54

ExpressCard Blanks

Your computer shipped with a plastic blank installed in the ExpressCard slot.

Blanks protect unused slots from dust and other particles. Save the blank for use when no ExpressCard is installed in the slot; blanks from other computers may not fit your computer.

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Remove the blank before installing an ExpressCard. To remove the blank, see

"Removing an ExpressCard or Blank" on page 95.

Installing an ExpressCard

You can install an ExpressCard while the computer is running. The computer automatically detects the card.

ExpressCards are generally marked with a symbol (such as a triangle or an arrow) or a label to indicate which end to insert into the slot. The cards are keyed to prevent incorrect insertion. If card orientation is not clear, see the documentation that came with the card.

CAUTION:

Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

To install an ExpressCard:

1 Hold the card with the top side of the card facing up.

2 Slide the card into the slot until the card is completely seated in its connector.

If you encounter too much resistance, do not force the card. Check the card orientation and try again.

1

2

94

1 slot

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The computer recognizes the ExpressCard and automatically loads the appropriate device driver. If the configuration program tells you to load the manufacturer's drivers, use the media that came with the ExpressCard.

Removing an ExpressCard or Blank

CAUTION:

Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

Press the latch and remove the card or blank. For some latches, you must press the latch twice, once to pop the latch out, and then a second time to pop the card out.

Save a blank to use when no ExpressCard is installed in a slot. Blanks protect unused slots from dust and other particles.

1

1 release button

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Using the Memory Card Reader

The memory card reader provides a fast and convenient way to view and share digital photos, music, and videos stored on a memory card.

NOTE:

A memory card is not a bootable device.

The 8-in-1 memory card reader reads the following memory cards:

• Secure Digital (SD)

• Secure Digital Input/Output (SDIO)

• MultiMediaCard (MMC)

• Memory Stick

• Memory Stick PRO

• xD-Picture Card

• Hi Speed-SD

• Hi Density-SD

Memory Card Blanks

Your computer shipped with a plastic blank installed in the memory card reader. Blanks protect unused slots from dust and other particles. Save the blank for use when no media memory card is installed in the slot; blanks from other computers may not fit your computer.

Remove the blank before installing a media memory card. To remove the

blank, see "Removing a Memory Card or Blank" on page 98.

Installing a Memory Card

You can install a media memory card in the computer while the computer is running. The computer automatically detects the card.

Memory cards are generally marked with a symbol (such as a triangle or an arrow) or a label to indicate which end to insert into the slot. The cards are keyed to prevent incorrect insertion. If card orientation is not clear, see the documentation that came with the card.

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CAUTION:

Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

To install a memory card:

1 Hold the card with the top side of the card facing up.

2 Slide the card into the slot until the card is completely seated in its connector.

If you encounter too much resistance, do not force the card. Check the card orientation and try again.

98

The computer recognizes the memory card and automatically loads the appropriate device driver. If the configuration program tells you to load the manufacturer's drivers, use the media that came with the memory card, if applicable.

Removing a Memory Card or Blank

CAUTION:

Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

NOTICE:

Use the memory card configuration utility (click the icon in the notification area) to select a card and stop it from functioning before you remove it from the computer. If you do not stop the card in the configuration utility, you could lose data.

Press the card into the slot to release it from the card reader. When it is partially ejected, remove the card.

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Setting Up and Using Networks

Setting up a computer network provides connectivity between your computer and the Internet, another computer, or a network. For example, with a network set up in a home or small office you can print to a shared printer, access drives and files on another computer, browse other networks, or access the Internet. You can set up a local area network (LAN) using a network or broadband modem cable or set up a wireless LAN (WLAN).

The Microsoft Windows

®

XP and Microsoft Windows Vista™ operating systems provide wizards to help guide you through the process of networking computers. For more information about Networking, see the Windows Help

and Support Center (see "Windows Help and Support" on page 19).

Connecting a Network or Broadband Modem

Cable

Before you connect your computer to a network, the computer must have a network adapter installed and a network cable connected to it.

1 Connect the network cable to the network adapter connector on the back of your computer.

NOTE:

Insert the cable connector until it clicks into place, and then gently pull on the cable to ensure that it is securely attached.

2 Connect the other end of the network cable to a network connection device or a network wall connector.

NOTE:

Do not use a network cable with a telephone wall connector.

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Setting Up a Network in the Microsoft

®

Windows

®

XP Operating System

1 Click Start→ All Programs→ Accessories→ Communications→ Network

Setup Wizard → Next→ Checklist for creating a network.

NOTE:

Selecting the connection method labeled This computer connects directly to the Internet enables the integrated firewall provided with Windows

XP Service Pack 2 (SP2).

2 Complete the checklist.

3 Return to the Network Setup Wizard and follow the instructions in the wizard.

Setting Up a Network in the Microsoft Windows

Vista™ Operating System

1 Click the Windows Vista Start button, , and then click Connect To→

Set up a connection or network.

2 Select an option under Choose a connection option.

3 Click Next, and then follow the instructions in the wizard.

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Wireless Local Area Network

A wireless local area network (WLAN) is a series of interconnected computers that communicate with each other over the air waves rather than through a network cable connected to each computer. In a WLAN, a radio communications device called an access point or wireless router connects network computers and provides Internet, or network access. The access point or wireless router and the wireless network card in the computer communicate by broadcasting data from their antennas over the air waves.

What You Need to Establish a WLAN Connection

Before you can set up a WLAN, you need:

• High-speed (broadband) Internet access (such as cable or DSL)

• A broadband modem that is connected and working

• A wireless router or access point

• A wireless network card for each computer that you want to connect to your WLAN

Checking Your Wireless Network Card

Depending on what you selected when you purchased your computer, the computer has a variety of configurations. To confirm that your computer has a wireless network card and to determine the type of card, use one of the following:

• The Start button and the Connect To option

• The order confirmation for your computer

Start Button and Connect To Option

In Microsoft Windows XP, click Start → Connect To→ Show all connections.

NOTE:

If your computer is set to the Classic Start menu option, click Start

Settings

Network Connections to view your network connections.

In Microsoft Windows Vista, click → Connect To→ View network computers and devices.

If Wireless Network Connection does not appear under LAN or High-Speed

Internet, you may not have a wireless network card.

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If Wireless Network Connection appears, you have a wireless network card. To view detailed information about the wireless network card:

1 Right-click Wireless Network Connection.

2 Click Properties.

The Wireless Network Connection Properties window appears. The wireless network card’s name and model number are listed on the General tab.

NOTE:

If Wireless Network Connection does not appear, you may not have a wireless network card.

The Order Confirmation for Your Computer

The order confirmation that you received when you ordered your computer lists the hardware and software that shipped with your computer.

Setting Up a New WLAN Using a Wireless Router and a Broadband

Modem

1 Contact your Internet service provider (ISP) to obtain specific information about the connection requirements for your broadband modem.

2 Ensure that you have wired Internet access through your broadband modem before you attempt to set up a wireless Internet connection (see

"Connecting a Network or Broadband Modem Cable" on page 99).

3 Install any software required for your wireless router. Your wireless router may have been shipped with installation media. Installation media usually contains installation and troubleshooting information. Install the required software according to the instructions provided by the router manufacturer.

4 Shut down your computer and any other wireless-enabled computers in the vicinity through the Start or menu.

5 Disconnect your broadband modem power cable from the electrical outlet.

6 Disconnect the network cable from the computer and the modem.

7 Disconnect the AC adapter cable from your wireless router to ensure that there is no power connected to the router.

NOTE:

Wait for a minimum of 5 minutes after disconnecting your broadband modem before continuing with the network setup.

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8 Insert a network cable into the network (RJ-45) connector on the unpowered broadband modem.

9 Connect the other end of the network cable into the Internet network

(RJ-45) connector on the unpowered wireless router.

10 Ensure that no network or USB cables, other than the network cable connecting the modem and the wireless router, are connected to the broadband modem.

NOTE:

Restart your wireless equipment in the order described below to prevent a potential connection failure.

11 Turn on only your broadband modem and wait for at least 2 minutes for

the broadband modem to stabilize. After 2 minutes, proceed to step 12.

12 Turn on your wireless router and wait for at least 2 minutes for the wireless

router to stabilize. After 2 minutes, proceed to the step 13.

13 Start your computer and wait until the boot process completes.

14 See the documentation that came with your wireless router to do the following in order to set up the wireless router:

• Establish communication between your computer and your wireless router.

• Configure your wireless router to communicate with your broadband router.

• Find out your wireless router’s broadcast name. The technical term for the name of your router’s broadcast name is Service Set Identifier

(SSID) or network name.

15 If necessary, configure your wireless network card to connect to the wireless

network (see "Connecting to a WLAN" on page 103).

Connecting to a WLAN

NOTE:

Before you connect to a WLAN, ensure that you have followed the

instructions in "Wireless Local Area Network" on page 101.

NOTE:

The following networking instructions do not apply to internal cards with

Bluetooth

®

wireless technology or cellular products.

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This section provides general procedures for connecting to a network using wireless technology. Specific network names and configuration details vary.

See "Wireless Local Area Network" on page 101 for more information about

how to prepare for connecting your computer to a WLAN.

Your wireless network card requires specific software and drivers for connecting to a network. The software is already installed.

NOTE:

If the software is removed or corrupted, follow the instructions in the user documentation for your wireless network card. Verify the type of wireless network card installed in your computer and then search for that name on the Dell™ Support website at support.dell.com. For information on the type of wireless network card

that is installed in your computer, see "Checking Your Wireless Network Card" on page 101.

Determining the Wireless Network Device Manager

Depending on the software installed on your computer, different wireless configuration utilities may manage your network devices:

• Your wireless network card’s client utility

• The Windows XP or Windows Vista operating system

To determine which wireless configuration utility is managing your wireless network card in Windows XP:

1 Click Start→ Settings→ Control Panel→ Network Connections.

2 Right-click the Wireless Network Connection icon, and then click View

Available Wireless Networks.

If the Choose a wireless network window states Windows cannot configure this connection, the wireless network card’s client utility is managing the wireless network card.

If the Choose a wireless network window states Click an item in the list below to connect to a wireless network in range or to get more information, the Windows XP operating system is managing the wireless network card.

To determine which wireless configuration utility is managing your wireless network card in Windows Vista:

1 Click → Connect To→ Manage wireless networks.

2 Double-click a profile to open the wireless network properties screen.

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For specific information about the wireless configuration utility installed on your computer, see your wireless network documentation in the Windows

Help and Support Center (see "Windows Help and Support" on page 19)

Completing the Connection to the WLAN

When you turn on your computer and a network (for which your computer is not configured) is detected in the area, a pop-up appears near the network icon in the Windows notification area.

Follow the instructions provided in any utility prompts that appear on your screen.

Once you have configured your computer for a wireless network, another popup notifies you that your computer is connected to that network.

Thereafter, whenever you log on to your computer within the range of the wireless network that you selected, the same pop-up notifies you of the wireless network connection.

NOTE:

If you select a secure network, you must enter a WEP or WPA key when prompted. Network security settings are unique to your network. Dell cannot provide this information.

NOTE:

Your computer can take up to 1 minute to connect to the network.

Monitoring the Status of the Wireless Network Card Through Dell QuickSet

The wireless activity indicator provides you with an easy way to monitor the status of your computer’s wireless devices. To turn the wireless activity indicator on or off, click the QuickSet icon in the taskbar and select Hotkey

Popups. If Wireless Activity Indicator Off is not checked, the indicator is on.

If Wireless Activity Indicator Off is checked, the indicator is off.

The wireless activity indicator displays whether your computer’s integrated wireless devices are enabled or disabled. When you turn the wireless networking function on or off, the wireless activity indicator changes to display the status.

For more information about the Dell QuickSet wireless activity indicator, right-click the QuickSet icon in the taskbar, and then select Help.

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Mobile Broadband (or Wireless Wide Area

Network)

A Mobile Broadband network, also known as a Wireless Wide Area Network

(WWAN), is a high-speed digital cellular network that provides Internet access over a much wider geographical area than a WLAN, which typically covers only from 100 to 1000 feet. Your computer can maintain Mobile

Broadband network access as long as the computer is within a cellular-data coverage zone. Contact your service provider for coverage of a high-speed digital cellular network.

NOTE:

Even if you are able to make a call from your cellular phone in a specific geographical location, that location may not necessarily be within a cellular-data coverage zone.

What You Need to Establish a Mobile Broadband Network Connection

NOTE:

Depending on your computer, you can use either a Mobile Broadband

ExpressCard or Mini-Card, but not both, to establish a Mobile Broadband network connection.

To set up a Mobile Broadband network connection, you need:

• A Mobile Broadband ExpressCard or Mini-Card (depending on your computer’s configuration)

NOTE:

For instructions on using ExpressCards, see "Using ExpressCards" on page 93.

• An activated Mobile Broadband ExpressCard or activated Subscriber

Identity Module (SIM) for your service provider

• The Dell Mobile Broadband Card Utility (already installed on your computer if you purchased the card when you purchased your computer, or on the media that accompanied your card if purchased separately from your computer)

If the utility is corrupted or deleted from your computer, see the Dell

Mobile Broadband Card Utility user’s guide for instructions. The user’s guide is available through the Windows Help and Support Center (see

"Windows Help and Support" on page 19) or on the CD that accompanied

your card if you purchased it separately from your computer.

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Checking Your Dell Mobile Broadband Card

Depending on what you selected when you purchased your computer, the computer has a variety of configurations. To determine your computer configuration, see one of the following:

• Your order confirmation

• Microsoft Windows Help and Support

To check your Mobile Broadband card in Windows Help and Support:

1 Click Start→ Help and Support→ Use Tools to view your computer information and diagnose problems .

2 Under Tools, click My Computer Information→ Find information about the hardware installed on this computer.

On the My Computer Information - Hardware screen, you can view the type of Mobile Broadband card installed in your computer as well as other hardware components.

NOTE:

The Mobile Broadband card is listed under Modems.

Connecting to a Mobile Broadband Network

NOTE:

These instructions only apply to Mobile Broadband ExpressCards or Mini-

Cards. They do not apply to internal cards with wireless technology.

NOTE:

Before you connect to the Internet, you must activate Mobile Broadband service through your cellular service provider. For instructions and for additional information about using the Dell Mobile Broadband Card Utility, see the user's guide available through Windows Help and Support (click Start , and then click Help and Support). The user's guide is also available on the Dell Support website at support.dell.com and on the media included with your Mobile Broadband card if you purchased the card separately from your computer.

Use the Dell Mobile Broadband Card Utility to establish and manage a

Mobile Broadband network connection to the Internet:

1 Click the Dell Mobile Broadband Card Utility icon notification area to run the utility.

2 Click Connect. in the Windows

NOTE:

The Connect button changes to the Disconnect button.

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3 Follow the instructions on the screen to manage the network connection with the utility.

or a b

Click Start → All Programs→ Dell Wireless.

Click Dell Wireless Broadband and follow the instructions on the screen.

Enabling/Disabling the Dell Mobile Broadband Card

NOTE:

If you are unable to connect to a Mobile Broadband network, ensure that you have all the components for establishing a Mobile Broadband connection (see

"What You Need to Establish a Mobile Broadband Network Connection" on page 106), and then verify that your Mobile Broadband card is enabled by verifying

the setting of the wireless switch.

You can turn your Mobile Broadband card on and off using the wireless switch on your computer.

You can turn your computer’s wireless devices on and off with the wireless

switch on the front side of the computer (see "Front View" on page 24).

If the switch is in the on position, move the switch to the off position to disable the switch and the Mobile Broadband card. If the switch is in the off position, move the switch to the on position to enable the switch and the Dell

Mobile Broadband card. For information about the wireless switch positions,

see "wireless switch" on page 26.

To monitor the status of your wireless device, see "Monitoring the Status of the Wireless Network Card Through Dell QuickSet" on page 105.

Dell Wi-Fi Catcher™ Network Locator

NOTE:

The Wi-Fi Catcher Network Locator light appears only when the system is switched off and Wi-Fi is activated in BIOS.

The wireless switch on your Dell computer uses the Dell Wi-Fi Catcher

Network Locator to scan specifically for wireless networks in your vicinity. For

more information about the wireless switch, see "wireless switch" on page 26.

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To scan for a wireless network, slide and hold the wireless switch in the momentary position for a few seconds. The Wi-Fi Catcher Network Locator functions regardless of whether your computer is turned on or off, or in Sleep state, as long as the switch is configured through Dell QuickSet or the BIOS

(system setup program) to control WiFi network connections.

Because the Wi-Fi Catcher Network Locator is disabled and not configured for use when your computer is shipped to you, you must first use Dell

QuickSet to enable and configure the switch to control WiFi network connections. For more information on the Wi-Fi Catcher Network Locator and to enable the feature through Dell QuickSet, right-click the QuickSet icon in the notification area, and then select Help.

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Securing Your Computer

Security Cable Lock

NOTE:

Your computer does not ship with a security cable lock.

A security cable lock is a commercially available antitheft device. To use the lock, attach it to the security cable slot on your Dell computer. For more information, see the instructions included with the device.

NOTICE:

Before you buy an antitheft device, ensure that it will work with the security cable slot on your computer.

Passwords

Passwords prevent unauthorized access to your computer. When you first start your computer, you must assign a primary password at the prompt. If you do not enter a password within 2 minutes, the computer returns to its previous operating state.

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When using passwords, observe the following guidelines:

• Choose a password that you can remember, but not one that is easy to guess. For example, do not use the names of family members or pets for passwords.

• It is recommended that you do not write down your password. If you do write it down, however, ensure that the password is stored in a secure location.

• Do not share your password with other people.

• Ensure that people are not watching you when you type your password.

NOTICE:

Passwords provide a high level of security for data in your computer or hard drive. However, they are not foolproof. If you require more security, obtain and use additional forms of protection such as data encryption programs.

Use the User Accounts option in the Control Panel in the Microsoft

®

Windows

®

operating system to create user accounts or to change passwords.

Once you create a user password, you must enter it each time you turn on or unlock your computer. If you do not enter a password within 2 minutes, the computer returns to its previous operating state. For more information, see your Windows documentation.

If you forget any of your passwords, contact Dell (see "Contacting Dell" on page 201). For your protection, Dell technical support staff will ask you for

proof of your identity to ensure that only an authorized person can use the computer.

If Your Computer Is Lost or Stolen

• Call a law enforcement agency to report the lost or stolen computer.

Include the Service Tag in your description of the computer. Ask that a case number be assigned and write down the number, along with the name, address, and phone number of the law enforcement agency. If possible, obtain the name of the investigating officer.

NOTE:

If you know where the computer was lost or stolen, call a law enforcement agency in that area. If you do not know, call a law enforcement agency where you live.

• If the computer belongs to a company, notify the security office of the company.

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• Contact Dell customer service to report the missing computer. Provide the computer Service Tag, the case number, and the name, address, and phone number of the law enforcement agency to which you reported the missing computer. If possible, give the name of the investigating officer.

The Dell customer service representative will log your report under the computer Service Tag and record the computer as missing or stolen. If someone calls Dell for technical assistance and gives your Service Tag, the computer is identified automatically as missing or stolen. The representative will attempt to get the phone number and address of the caller. Dell will then contact the law enforcement agency to which you reported the missing computer.

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Troubleshooting

Dell Technical Update Service

The Dell Technical Update service provides proactive e-mail notification of software and hardware updates for your computer. The service is free and can be customized for content, format, and how frequently you receive notifications.

To enroll for the Dell Technical Update service, go to support.dell.com/technicalupdate.

Dell Diagnostics

CAUTION:

Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

When to Use the Dell Diagnostics

If you experience a problem with your computer, perform the checks in

"Lockups and Software Problems" on page 135and run the Dell Diagnostics

before you contact Dell for technical assistance.

It is recommended that you print these procedures before you begin.

NOTE:

The Dell Diagnostics only operates on Dell computers.

Enter the system setup program, review your computer’s configuration information, and ensure that the device you want to test displays in the

system setup program and is active (see "Using the System Setup Program" on page 213).

Start the Dell Diagnostics from your hard drive or from your Drivers and

Utilities media (see "Drivers and Utilities Media" on page 15).

Starting the Dell Diagnostics From Your Hard Drive

The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive.

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NOTE:

If your computer cannot display a screen image, see "Contacting Dell" on page 201.

1 Ensure that the computer is connected to an electrical outlet that is known to be working properly.

2 Turn on (or restart) your computer.

3 Start the Dell Diagnostics in one of the following two ways.

NOTE:

If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft

®

Windows

®

desktop; then, shut down your computer and try again.

– When the DELL™ logo appears, press <F12> immediately. Select

Diagnostics from the boot menu and press <Enter>.

NOTE:

Before attempting the following option, the computer must be powered down completely.

– Press and hold the <Fn> key while powering the computer on.

NOTE:

If you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from the Drivers and Utilities media.

The computer runs the Pre-boot System Assessment (PSA), a series of initial tests of your system board, keyboard, display, memory, hard drive, etc.

During the assessment, answer any questions that appear.

• If a failures are detected, the computer stops and beeps. To stop the assessment and restart the computer, press <n>; to continue to the next test, press <y>; to retest the component that failed, press <r>.

• If failures are detected during the Pre-boot System Assessment, write

down the error code(s) and contact Dell (see "Contacting Dell" on page 201).

If the Pre-boot System Assessment completes successfully, you receive the message Booting Dell Diagnostic Utility Partition.

Press any key to continue .

4 Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive.

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Starting the Dell Diagnostics From the Drivers and Utilities Media

1 Insert your Drivers and Utilities media.

2 Shut down and restart the computer.

When the DELL logo appears, press <F12> immediately.

NOTE:

If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft

®

Windows

®

desktop; then, shut down your computer and try again.

NOTE:

The next steps change the boot sequence for one time only. On the next start-up, the computer boots according to the devices specified in the system setup program.

NOTE:

Keyboard failure may result when a key on the keyboard is held down for extended periods of time. To avoid possible keyboard failure, press and release the <F12> key in even intervals until the boot device menu appears.

3 At the boot device menu, use the up- and down-arrow keys to highlight

CD/DVD/CD-RW, and then press <Enter>.

NOTE:

The Quickboot feature changes the boot sequence for the current boot only. Upon restart, the computer boots according to the boot sequence specified in the system setup program.

4 Select the Boot from CD-ROM option from the menu that appears, and then press <Enter>.

5 Type

1 to start the Drivers and Utilities menu, and then press <Enter>.

6 Select Run the 32 Bit Dell Diagnostics from the numbered list. If multiple versions are listed, select the version appropriate for your computer.

7 At the Dell Diagnostics Main Menu, select the test you want to run.

NOTE:

Write down any error codes and problem descriptions exactly as they appear and follow the instructions on the screen.

8 After all tests have completed, close the test window to return to the Dell

Diagnostics Main Menu.

9 Remove your Drivers and Utilities media, and then close the Main Menu window to exit the Dell Diagnostics and restart the computer.

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Dell Diagnostics Main Menu

After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option you want.

NOTE:

It is recommended that you select Test System to run a complete test on your computer.

Option

Test Memory

Test System

Exit

Function

Run the stand-alone memory test

Run System Diagnostics

Exit the Diagnostics

After you have selected the Test System option from the main menu, the following menu appears.

NOTE:

It is recommended that you select Extended Test from the menu to run a more thorough check of the devices in the computer.

Option

Express Test

Extended Test

Custom Test

Symptom Tree

Function

Performs a quick test of system devices. The test typically takes 10 to

20 minutes and requires no interaction on your part. Run Express Test first to increase the possibility of tracing the problem quickly.

Performs a thorough check of system devices. The test typically takes an hour or more and periodically requires your input to answer specific questions.

Tests a specific device in the system and can be used to customize the tests you want to run.

Lists a number of common symptoms and allows you to select a test based on the symptom of the problem you are having.

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For any problem encountered during a test, a message appears with an error code and a description of the problem. Write down the error code and problem description exactly as it appears and follow the instructions on the

screen. If you cannot resolve the problem, contact Dell (see "Contacting Dell" on page 201).

NOTE:

The Service Tag for your computer is located at the top of each test screen.

When contacting Dell support, have your Service Tag ready.

The following tabs provide additional information for tests run from the

Custom Test or Symptom Tree option:

Tab

Results

Errors

Help

Configuration

Parameters

Function

Displays the results of the test and any error conditions encountered.

Displays error conditions encountered, error codes, and the problem description.

Describes the test and any requirements for running the test.

Displays your hardware configuration for the selected device.

The Dell Diagnostics obtains configuration information for all devices from the system setup program, memory, and various internal tests, and it displays the information in the device list in the left pane of the screen. The device list may not display the names of all the components installed on your computer or all devices attached to your computer.

Allows you to customize the test by changing the test settings.

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Dell Support Center

The Dell Support Center provides service, support, and system-specific information. To obtain detailed information about the Dell Support Center and its available support tools, go to Dell’s Consumer Services website at www.dell.com/services.

Computers purchased on June 26, 2007, and later are pre-installed with Dell

Support Center.

Computers purchased prior to June 26, 2007, can obtain Dell Support Center by downloading the program from www.support.dell.com/dellsupportcenter.

Click the Dell Support Center icon on your computer’s desktop to run the application and to access the following features:

• Self-help tools such as Dell Support 3, Dell PC Tune-Up, Dell PC

Checkup, and Network Assistant

• DellConnect for remote, real-time, technical support

• Dell support contact information including e-mail and online chat addresses as well as telephone numbers

• Resources specific to your computer are available under Drivers &

Downloads Upgrades and System Information

The top of the Dell Support Center home page displays your computer’s model number along with its Service Tag, Express Service code, and warranty expiration details. When permissions are given to Dell to use your Service

Tag, additional details about your computer, such as available memory, disk space, installed hardware, network addresses, modem specifications, installed security software, and much more are provided. In addition, using your

Service Tag, Dell can link you to the most relevant www.dell.com web pages for information about your warranty, ordering accessories, and details about installing recommended drivers and downloads.

Dell Support 3

Dell Support 3 is customized for your computing environment. This utility provides self-support information, software updates, and health scans for your computer. Use this utility for following functions:

• Check your computing environment.

• View the Dell Support 3 settings.

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• Access the Dell Support 3 help file.

• View frequently asked questions.

• Learn more about Dell Support 3.

• Turn Dell Support 3 off.

For more information about Dell Support 3, click the question mark (?) at the top of the Dell Support 3 window.

To access Dell Support 3:

• Click the Dell Support 3 icon in the notification area of your

Windows desktop.

NOTE:

The icon functions vary depending on whether you click, doubleclick, or right-click the icon.

OR

• Click the Microsoft

®

Windows Vista™ Start button → All Programs →

Dell Support → Dell Support Settings. Ensure that the Show icon on the taskbar option is checked.

NOTE:

If Dell Support 3 is not available from the Start menu, go to support.dell.com and download the software.

Dell PC Tune-Up

The automated or monthly version of Dell PC Tune-Up allows you to choose the day and time of the month you want your computer "tuned up." A typical tune-up includes hard drive defragmentation, removal of unwanted and temporary files, updated security settings, verification of "good" restore points, and other maintenance activities designed to improve computer performance and security. The monthly version is available as an annual subscription and is a feature of Dell Support 3, a complimentary application that provides real-time health scans and information on how to maintain your

computer (see "Contacting Dell" on page 201).

Both versions of PC Tune-Up are available to customers in the U.S. and

Canada. To learn more about the monthly version and how easy it is to keep your computer running at peak performance, visit the PC Tune-Up home page (www.dell.com/services/pc tuneup).

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Dell PC Checkup

Dell PC Checkup is a troubleshooting and diagnostic tool that provides customized scanning and testing of your Dell computer. PC Checkup verifies whether your hardware is working properly and provides automated fixes for common configuration concerns. It is recommended that you run PC

Checkup on a regular basis or before contacting Dell for assistance. The application creates a detailed report that Dell technicians can use to resolve your issue quickly.

Dell Network Assistant

Designed specifically for users of Dell™ computers, the Dell Network

Assistant helps simplify the setup, monitoring, troubleshooting, and repair of your network.

Dell Network Assistant provides the following features:

• Consolidated setup, alerting, and device status

• Simplified tracking of networked devices through a visual display of network status

• Proactive troubleshooting and repair of network problems

• Tutorials, setup wizards, and frequently asked questions (FAQs) to enhance understanding of networking principles

To access Dell Network Assistant:

1 Click the Dell Support Center icon on your computer’s desktop.

2 Click Self Help→ Network /Internet→ Network Management.

DellConnect

DellConnect is a simple online access tool that allows a Dell service and support associate to access your computer through an Internet connection, diagnose the problem, and repair it. The associate works with your permission under your supervision, and you can work with Dell’s associate during the troubleshooting session.

To use this service, you must have an Internet connection and your Dell computer must be under warranty. DellConnect is also available for a fee through "Dell On Call."

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To begin a live session with a Dell associate:

1 Click the Dell Support Center icon on your computer’s desktop.

2 Click Assistance From Dell→ Technical Support→ DellConnect→

Phone and follow the instructions.

Drive Problems

CAUTION:

Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

Fill out the "Diagnostics Checklist" on page 200 as you complete these

checks.

E NSURE THAT M ICROSOFT ® W INDOWS ® RECOGNIZES THE DRIVE —

Windows XP:

• Click Start and click My Computer.

Windows Vista™:

• Click Start click

If the drive is not listed, perform a full scan with your antivirus software to check for and remove viruses. Viruses can sometimes prevent Windows from recognizing the drive.

T EST THE DRIVE —

• Insert another floppy disk, CD, or DVD to eliminate the possibility that the original media is defective.

• Insert a bootable floppy disk and restart the computer.

C LEAN THE DRIVE OR DISK —

See "Cleaning Your Computer" on page 216.

E NSURE THAT THE C D OR D V D MEDIA IS SNAPPED ONTO THE SPINDLE

C HECK THE CABLE CONNECTIONS

C HECK FOR HARDWARE INCOMPATIBILITIES —

and Hardware Problems" on page 152.

See "Troubleshooting Software

R UN THE D ELL D IAGNOSTICS —

See "Dell Diagnostics" on page 115.

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124

Optical drive problems

NOTE:

High-speed optical drive vibration is normal and may cause noise, which does not indicate a defect in the drive or the media.

NOTE:

Because of different regions worldwide and different disc formats, not all

DVD titles work in all DVD drives.

Problems writing to a CD-RW or DVD+/-RW drive

C LOSE OTHER PROGRAMS — CD-RW and DVD+/-RW drives must receive a steady stream of data when writing. If the stream is interrupted, an error occurs. Try closing all programs before you write to the drive.

T URN OFF S LEEP S TATE IN W INDOWS BEFORE WRITING TO A C D / D V D DISC —

See "Standby and Sleep Mode" on page 59 for information on sleep modes.

C HANGE THE WRITE SPEED TO A SLOWER RATE — or DVD creation software.

See the help files for your CD

The drive tray cannot eject

1 Ensure that the computer is shut down.

2 Straighten a paper clip and insert one end into the eject hole at the front of the drive, then push firmly until the tray is partially ejected.

3 Gently pull out the tray until it stops.

The drive makes an unfamiliar scraping or grinding sound

• Ensure that the sound is not caused by the program that is running.

• Ensure that the disc is inserted properly.

Hard drive problems

A LLOW THE COMPUTER TO COOL BEFORE TURNING IT ON — A hot hard drive may prevent the operating system from starting. Try allowing the computer to return to room temperature before turning it on.

Windows XP:

1 Click Start and click My Computer.

2 Right-click Local Disk C:.

3 Click Properties→ Tools→ Check Now.

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4 Click Scan for and attempt recovery of bad sectors and click Start.

Windows Vista:

2 Right-click Local Disk C:.

3 Click Properties→ Tools→ Check Now.

The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to continue the desired action.

4 Follow the instructions on the screen.

E-Mail, Modem, and Internet Problems

CAUTION:

Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

NOTE:

Connect the modem to an analog telephone jack only. The modem does not operate while it is connected to a digital telephone network.

C HECK THE M ICROSOFT O UTLOOK® E XPRESS S ECURITY S ETTINGS — cannot open your e-mail attachments:

If you

1 In Outlook Express, click Tools→ Options→ Security.

2 Click Do not allow attachments to remove the check mark, as needed.

C HECK THE TELEPHONE LINE CONNECTION

C HECK THE TELEPHONE JACK

C ONNECT THE MODEM DIRECTLY TO THE TELEPHONE WALL JACK

U SE A DIFFERENT TELEPHONE LINE —

• Verify that the telephone line is connected to the jack on the modem (the jack has either a green label or a connector-shaped icon next to it).

• Ensure that you hear a click when you insert the telephone line connector into the modem.

• Disconnect the telephone line from the modem and connect it to a telephone, then listen for a dial tone.

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126

• If you have other telephone devices sharing the line, such as an answering machine, fax machine, surge protector, or line splitter, then bypass them and connect the modem directly to the telephone wall jack. If you are using a line that is 3 m (10 ft) or more in length, try a shorter one.

R UN THE M ODEM H ELPER DIAGNOSTICS —

Windows XP:

1 Click Start→ All Programs→ Modem Helper.

2 Follow the instructions on the screen to identify and resolve modem problems. Modem Helper is not available on certain computers.

Windows Vista:

1 Click Start → All Programs→ Modem Diagnostic Tool.

2 Follow the instructions on the screen to identify and resolve modem problems. Modem diagnostics are not available on all computers.

V ERIFY THAT THE MODEM IS COMMUNICATING WITH W INDOWS —

Windows XP:

1 Click Start→ Control Panel→ Printers and Other Hardware→ Phone and

Modem Options → Modems.

2 Click the COM port for your modem→ Properties→ Diagnostics→ Query

Modem to verify that the modem is communicating with Windows.

If all commands receive responses, the modem is operating properly.

Windows Vista:

1 Click Start → Control Panel→ Hardware and Sound→ Phone and

Modem Options → Modems.

2 Click the COM port for your modem→ Properties → Diagnostics→

Query Modem to verify that the modem is communicating with

Windows.

If all commands receive responses, the modem is operating properly.

E NSURE THAT YOU ARE CONNECTED TO THE I NTERNET — Ensure that you have subscribed to an Internet service provider. With the Outlook Express e-mail program open, click File. If Work Offline has a check mark next to it, click the check mark to remove it, and then connect to the Internet. For help, contact your Internet service provider.

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S CAN THE COMPUTER FOR SPYWARE — If you are experiencing slow computer performance, you frequently receive pop-up advertisements, or you are having problems connecting to the Internet, your computer might be infected with spyware. Use an anti-virus program that includes anti-spyware protection

(your program may require an upgrade) to scan the computer and remove spyware. For more information, go to support.dell.com and search for the keyword spyware.

Error Messages

Fill out the "Diagnostics Checklist" on page 200 as you complete these

checks.

CAUTION:

Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

If the message is not listed, see the documentation for the operating system or the program that was running when the message appeared.

A UXILIARY DEVICE FAILURE — The touch pad or external mouse may be faulty.

For an external mouse, check the cable connection. Enable the Pointing

Device option in the system setup program (see "Using the System Setup

Program" on page 213). If the problem persists, contact Dell (see "Contacting

Dell" on page 201).

B AD COMMAND OR FILE NAME — Ensure that you have spelled the command correctly, put spaces in the proper place, and used the correct pathname.

C ACHE DISABLED DUE TO FAILURE — The primary cache internal to the

microprocessor has failed. Contact Dell (see "Contacting Dell" on page 201).

C D DRIVE CONTROLLER FAILURE — The CD drive does not respond to

commands from the computer (see "Drive Problems" on page 123).

D ATA ERROR —

page 123).

The hard drive cannot read the data (see "Drive Problems" on

D ECREASING AVAILABLE MEMORY — One or more memory modules may be faulty or improperly seated. Reinstall the memory modules and, if necessary,

replace them (see "Memory" on page 174).

D ISK C : FAILED INITIALIZATION — The hard drive failed initialization. Run the

hard drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 115).

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D RIVE NOT READY — The operation requires a hard drive in the bay before it

can continue. Install a hard drive in the hard drive bay (see "Hard Drive" on page 166).

E RROR READING P C M C I A CARD — The computer cannot identify the

ExpressCard. Reinsert the card or try another card (see "Using ExpressCards" on page 93).

E XTENDED MEMORY SIZE HAS CHANGED — The amount of memory recorded in nonvolatile memory (NVRAM) does not match the memory installed in the computer. Restart the computer. If the error appears again, contact Dell (see

"Contacting Dell" on page 201).

T HE FILE BEING COPIED IS TOO LARGE FOR THE DESTINATION DRIVE — The file that you are trying to copy is too large to fit on the disk, or the disk is full. Try copying the file to a different disk or use a larger capacity disk.

A FILENAME CANNOT CONTAIN ANY OF THE FOLLOWING CHARACTERS : \ / : * ? “ <

> | — Do not use these characters in filenames.

G ATE A 2 0 FAILURE — A memory module may be loose. Reinstall the memory

modules and, if necessary, replace them (see "Memory" on page 174).

G ENERAL FAILURE — The operating system is unable to carry out the command. The message is usually followed by specific information—for example, Printer out of paper . Take the appropriate action.

H ARD DISK DRIVE CONFIGURATION ERROR — The computer cannot identify the

drive type. Shut down the computer, remove the hard drive (see "Hard Drive" on page 166), and boot the computer from a CD. Then, shut down the

computer, reinstall the hard drive, and restart the computer. Run the Hard

Disk Drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 115).

H ARD DISK DRIVE CONTROLLER FAILURE 0 — The hard drive does not respond to commands from the computer. Shut down the computer, remove the hard

drive (see "Hard Drive" on page 166), and boot the computer from a CD.

Then, shut down the computer, reinstall the hard drive, and restart the computer. If the problem persists, try another drive. Run the Hard Disk Drive

tests in the Dell Diagnostics (see "Dell Diagnostics" on page 115).

H ARD DISK DRIVE FAILURE — The hard drive does not respond to commands from the computer. Shut down the computer, remove the hard drive (see

"Hard Drive" on page 166), and boot the computer from a CD. Then, shut

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Diagnostics (see "Dell Diagnostics" on page 115).

H ARD DISK DRIVE READ FAILURE — The hard drive may be defective. Shut

down the computer, remove the hard drive (see "Hard Drive" on page 166),

and boot the computer from a CD. Then, shut down the computer, reinstall the hard drive, and restart the computer. If the problem persists, try another

drive. Run the Hard Disk Drive tests in the Dell Diagnostics (see "Dell

Diagnostics" on page 115).

I NSERT BOOTABLE MEDIA — The operating system is trying to boot to nonbootable media, such as a floppy disk or CD. Insert bootable media.

I NVALID CONFIGURATION INFORMATION PLEASE RUN S YSTEM S ETUP

P ROGRAM — The system configuration information does not match the hardware configuration. The message is most likely to occur after a memory module is installed. Correct the appropriate options in the system setup

program (see "Using the System Setup Program" on page 213).

K EYBOARD CLOCK LINE FAILURE — For external keyboards, check the cable connection. Run the Keyboard Controller test in the Dell Diagnostics (see

"Dell Diagnostics" on page 115).

K EYBOARD CONTROLLER FAILURE — For external keyboards, check the cable connection. Restart the computer, and avoid touching the keyboard or the mouse during the boot routine. Run the Keyboard Controller test in the Dell

Diagnostics (see "Dell Diagnostics" on page 115).

K EYBOARD DATA LINE FAILURE — For external keyboards, check the cable connection. Run the Keyboard Controller test in the Dell Diagnostics (see

"Dell Diagnostics" on page 115).

K EYBOARD STUCK KEY FAILURE — For external keyboards or keypads, check the cable connection. Restart the computer, and avoid touching the keyboard or keys during the boot routine. Run the Stuck Key test in the Dell Diagnostics

(see "Dell Diagnostics" on page 115).

L ICENSED CONTENT IS NOT ACCESSIBLE IN M EDIA D IRECT — Dell MediaDirect™ cannot verify the Digital Rights Management (DRM) restrictions on the file,

so the file cannot be played (see "Dell MediaDirect problems" on page 136).

M EMORY ADDRESS LINE FAILURE AT ADDRESS , READ VALUE EXPECTING VALUE —

A memory module may be faulty or improperly seated. Reinstall the memory

modules and, if necessary, replace them (see "Memory" on page 174).

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M EMORY ALLOCATION ERROR — The software you are attempting to run is conflicting with the operating system, another program, or a utility. Shut down the computer, wait 30 seconds, and then restart it. Try to run the program again. If the error message still appears, see the software documentation.

M EMORY DATA LINE FAILURE AT ADDRESS , READ VALUE EXPECTING VALUE — A memory module may be faulty or improperly seated. Reinstall the memory

modules and, if necessary, replace them (see "Memory" on page 174).

M EMORY DOUBLE WORD LOGIC FAILURE AT ADDRESS , READ VALUE EXPECTING

VALUE — A memory module may be faulty or improperly seated. Reinstall the

memory modules and, if necessary, replace them (see "Memory" on page 174).

M EMORY ODD / EVEN LOGIC FAILURE AT ADDRESS , READ VALUE EXPECTING

VALUE — A memory module may be faulty or improperly seated. Reinstall the

memory modules and, if necessary, replace them (see "Memory" on page 174).

M EMORY WRITE / READ FAILURE AT ADDRESS , READ VALUE EXPECTING VALUE — memory module may be faulty or improperly seated. Reinstall the memory

A

modules and, if necessary, replace them (see "Memory" on page 174).

N O BOOT DEVICE AVAILABLE — The computer cannot find the hard drive. If the hard drive is your boot device, ensure that the drive is installed, properly seated, and partitioned as a boot device.

N O BOOT SECTOR ON HARD DRIVE — The operating system may be corrupted.

Contact Dell (see "Contacting Dell" on page 201).

N O TIMER TICK INTERRUPT — A chip on the system board may be

malfunctioning. Run the System Set tests in the Dell Diagnostics (see "Dell

Diagnostics" on page 115).

N OT ENOUGH MEMORY OR RESOURCES . E XIT SOME PROGRAMS AND TRY AGAIN —

You have too many programs open. Close all windows and open the program that you want to use.

O PERATING SYSTEM NOT FOUND —

Reinstall the hard drive (see "Hard Drive"

on page 166). If the problem persists, contact Dell (see "Contacting Dell" on page 201).

O PTIONAL R O M BAD CHECKSUM — The optional ROM has failed. Contact

Dell (see "Contacting Dell" on page 201).

A REQUIRED . D L L FILE WAS NOT FOUND — The program that you are trying to open is missing an essential file. Remove and then reinstall the program.

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Windows XP:

1 Click Start→ Control Panel→ Add or Remove Programs→ Programs and

Features.

2 Select the program you want to remove.

3 Click Uninstall.

4 See the program documentation for installation instructions.

Windows Vista:

1 Click Start → Control Panel→ Programs→ Programs and Features.

2 Select the program you want to remove.

3 Click Uninstall.

4 See the program documentation for installation instructions.

S ECTOR NOT FOUND — The operating system cannot locate a sector on the hard drive. You may have a defective sector or corrupted FAT on the hard drive. Run the Windows error-checking utility to check the file structure on the hard drive. See Windows Help and Support for instructions (click Start →

Help and Support). If a large number of sectors are defective, back up the data (if possible), and then reformat the hard drive.

S EEK ERROR — drive.

The operating system cannot find a specific track on the hard

S HUTDOWN FAILURE — A chip on the system board may be malfunctioning.

Run the System Set tests in the Dell Diagnostics (see "Dell Diagnostics" on page 115).

T IME OF DAY CLOCK LOST POWER — System configuration settings are corrupted. Connect your computer to an electrical outlet to charge the battery. If the problem persists, try to restore the data by entering the system

setup program, then immediately exit the program (see "Using the System

Setup Program" on page 213). If the message reappears, contact Dell (see

"Contacting Dell" on page 201).

T IME OF DAY CLOCK STOPPED — The reserve battery that supports the system configuration settings may require recharging. Connect your computer to an electrical outlet to charge the battery. If the problem persists, contact Dell

(see "Contacting Dell" on page 201).

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T IME OF DAY NOT SET PLEASE RUN THE S YSTEM S ETUP PROGRAM — The time or date stored in the system setup program does not match the system clock.

Correct the settings for the Date and Time options (see "Using the System

Setup Program" on page 213).

T IMER CHIP COUNTER 2 FAILED — A chip on the system board may be

malfunctioning. Run the System Set tests in the Dell Diagnostics (see "Dell

Diagnostics" on page 115).

U NEXPECTED INTERRUPT IN PROTECTED MODE — The keyboard controller may be malfunctioning, or a memory module may be loose. Run the System

Memory tests and the Keyboard Controller test in the Dell Diagnostics (see

"Dell Diagnostics" on page 115).

X : \ IS NOT ACCESSIBLE . T HE DEVICE IS NOT READY — drive and try again.

Insert a disk into the

W ARNING : B ATTERY IS CRITICALLY LOW — The battery is running out of charge. Replace the battery, or connect the computer to an electrical outlet; otherwise, activate hibernate mode or shut down the computer.

ExpressCard Problems

CAUTION:

Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

C HECK THE E XPRESS C ARD — into the connector.

Ensure that the ExpressCard is properly inserted

C HECK THAT THE CARD IS RECOGNIZED BY W INDOWS — Double-click the Safely

Remove Hardware icon in the Windows taskbar. Some cards do not support this feature. If the card supports this Windows feature, the card will be listed.

I F YOU HAVE PROBLEMS WITH A D ELL PROVIDED E XPRESS C ARD — Contact Dell

(see "Contacting Dell" on page 201). Also, for Mobile Broadband (WWAN)

ExpressCards, see "Mobile Broadband (or Wireless Wide Area Network)" on page 106.

I F YOU HAVE PROBLEMS WITH AN E XPRESS C ARD NOT PROVIDED BY D ELL —

Contact the ExpressCard manufacturer.

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IEEE 1394 Device Problems

CAUTION:

Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

E NSURE THAT THE I E E E 1 3 9 4 DEVICE IS RECOGNIZED BY W INDOWS —

1 Click Start→ Control Panel→ System and Maintenance→ Device

Manager.

NOTE:

The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to continue the desired action.

If your IEEE 1394 device is listed, Windows recognizes the device.

I F YOU HAVE PROBLEMS WITH A D ELL PROVIDED I E E E 1 3 9 4 DEVICE — Contact

Dell or the IEEE 1394 device manufacturer (see "Contacting Dell" on page 201).

I F YOU HAVE PROBLEMS WITH AN I E E E 1 3 9 4 DEVICE NOT PROVIDED BY D ELL —

Contact Dell or the IEEE 1394 device manufacturer (see "Contacting Dell" on page 201).

Ensure that the IEEE 1394 device is properly inserted into the connector

Keyboard Problems

CAUTION:

Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

Fill out the "Diagnostics Checklist" on page 200 as you perform the various

checks.

NOTE:

Use the integrated keyboard when running the Dell Diagnostics or the system setup program. When you attach an external keyboard, the integrated keyboard remains fully functional.

External Keyboard problems

NOTE:

When you attach an external keyboard, the integrated keyboard remains fully functional.

C HECK THE KEYBOARD CABLE — Shut down the computer, disconnect the keyboard cable and check it for damage, then firmly reconnect the cable.

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134

If you are using a keyboard extension cable, disconnect it and connect the keyboard directly to the computer.

C HECK THE EXTERNAL KEYBOARD —

1 Shut down the computer, wait 1 minute, and then turn it on again.

2 Verify that the numbers, capitals, and scroll lock lights on the keyboard blink during the boot routine.

3 From the Windows desktop, click Start→ All Programs→ Accessories→

Notepad.

4 Type some characters on the external keyboard and verify that they appear on the display.

If you cannot verify these steps, you may have a defective external keyboard.

T O VERIFY THAT THE PROBLEM IS WITH THE EXTERNAL KEYBOARD , CHECK THE

INTEGRATED KEYBOARD —

1 Shut down the computer.

2 Disconnect the external keyboard.

3 Turn on the computer.

4 From the Windows desktop, click Start→ All Programs→ Accessories→

Notepad.

5 Type some characters on the internal keyboard and verify that they appear on the display.

If the characters appear now, but did not with the external keyboard, you

may have a defective external keyboard. Contact Dell (see "Contacting

Dell" on page 201).

R UN THE KEYBOARD DIAGNOSTICS TESTS — Run the PC-AT Compatible

Keyboards tests in the Dell Diagnostics (see "Dell Diagnostics" on page 115).

If the tests indicate a defective external keyboard, contact Dell (see

"Contacting Dell" on page 201).

Unexpected characters

D ISABLE THE NUMERIC KEYPAD — Press <Num Lk> to disable the numeric keypad if numbers are displayed instead of letters. Verify that the numbers lock light is not lit.

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Lockups and Software Problems

CAUTION:

Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

The computer does not start

C HECK THE AC ADAPTER — Ensure that the AC adapter is firmly connected to the computer and to the electrical outlet.

The AC adapter shuts down when there is a fault. The green light turns off when this happens. To bring it back on, disconnect the AC adapter from the power source for 10 seconds, and then connect it back on.

The computer stops responding

NOTICE:

You might lose data if you are unable to perform an operating system shutdown.

T URN THE COMPUTER OFF — If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off, then restart your computer.

A program stops responding or crashes repeatedly

E ND THE PROGRAM —

1 Press <Ctrl><Shift><Esc> simultaneously to access the Task Manager.

2 Click the Applications tab.

3 Click to select the program that is no longer responding.

4 Click End Task.

NOTE:

The chkdsk program may run when you restart the computer. Follow the instructions on the screen.

C HECK THE SOFTWARE DOCUMENTATION — If necessary, uninstall and then reinstall the program. Software usually includes installation instructions in its documentation or on a floppy disk or CD.

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136

A program is designed for an earlier Microsoft

®

Windows

®

operating system

R UN THE P ROGRAM C OMPATIBILITY W IZARD —

Windows XP:

The Program Compatibility Wizard configures a program so that it runs in an environment similar to non-XP operating system environments.

1 Click Start→ All Programs→ Accessories→ Program Compatibility

Wizard → Next.

2 Follow the instructions on the screen.

Windows Vista:

The Program Compatibility Wizard configures a program so that it runs in an environment similar to non-Windows Vista operating system environments.

1 Click Start → Control Panel→ Programs→ Use an older program with this version of Windows.

2 In the welcome screen, click Next.

3 Follow the instructions on the screen.

A solid blue screen appears

T URN THE COMPUTER OFF — If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off, then restart your computer.

Dell MediaDirect problems

C HECK THE D ELL M EDIA D IRECT HELP FILE FOR INFORMATION — menu to access Dell MediaDirect Help.

Use the Help

T O PLAY MOVIES WITH D ELL M EDIA D IRECT , YOU MUST HAVE A D V D DRIVE AND

THE D ELL D V D P LAYER — If you purchased a DVD drive with your computer, this software should already be installed.

V IDEO Q UALITY PROBLEMS — Turn off the Use Hardware Acceleration option.

This feature takes advantage of the special processing in some graphics cards to reduce processor requirements when playing DVDs and certain types of video files.

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C ANNOT PLAY SOME MEDIA FILES — Because Dell MediaDirect provides access to media files outside the Windows operating system environment, access to licensed content is restricted. Licensed content is digital content that has

Digital Rights Management (DRM) applied to it. The Dell MediaDirect environment cannot verify the DRM restrictions, so the licensed files cannot be played. Licensed music and video files have a lock icon next to them. You can access licensed files in the Windows operating system environment.

A DJUSTING THE COLOR SETTINGS FOR MOVIES THAT CONTAIN SCENES THAT ARE

TOO DARK OR TOO BRIGHT — Click EagleVision to use a video enhancement technology that detects video content and dynamically adjusts the brightness/contrast/saturation ratios.

NOTICE:

You cannot reinstall the Dell MediaDirect feature if you voluntarily

reformat the hard drive. Contact Dell for assistance (see "Contacting Dell" on page 201).

Other software problems

C HECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE

MANUFACTURER FOR TROUBLESHOOTING INFORMATION —

• Ensure that the program is compatible with the operating system installed on your computer.

• Ensure that your computer meets the minimum hardware requirements needed to run the software. See the software documentation for information.

• Ensure that the program is installed and configured properly.

• Verify that the device drivers do not conflict with the program.

• If necessary, uninstall and then reinstall the program.

B ACK UP YOUR FILES IMMEDIATELY

U SE A VIRUS SCANNING PROGRAM TO CHECK THE HARD DRIVE , FLOPPY DISKS , OR

C D S

S AVE AND CLOSE ANY OPEN FILES OR PROGRAMS AND SHUT DOWN YOUR

COMPUTER THROUGH THE S TART MENU

S CAN THE COMPUTER FOR SPYWARE — If you are experiencing slow computer performance, you frequently receive pop-up advertisements, or you are having problems connecting to the Internet, your computer might be infected with spyware. Use an anti-virus program that includes anti-spyware protection

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(your program may require an upgrade) to scan the computer and remove spyware. For more information, go to support.dell.com and search for the keyword spyware.

R UN THE D ELL D IAGNOSTICS — If all tests run successfully, the error condition

is related to a software problem (see "Dell Diagnostics" on page 115).

Memory Problems

Fill out the "Diagnostics Checklist" on page 200 as you complete these

checks.

CAUTION:

Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

I F YOU RECEIVE AN INSUFFICIENT MEMORY MESSAGE —

• Save and close any open files and exit any open programs you are not using to see if that resolves the problem.

• See the software documentation for minimum memory requirements. If

necessary, install additional memory (see "Memory" on page 174).

• Reseat the memory modules to ensure that your computer is successfully

communicating with the memory (see "Memory" on page 174).

Run the Dell Diagnostics (see "Dell Diagnostics" on page 115).

I F YOU EXPERIENCE OTHER MEMORY PROBLEMS —

• Reseat the memory modules to ensure that your computer is successfully

communicating with the memory (see "Memory" on page 174).

• Ensure that you are following the memory installation guidelines (see

"Memory" on page 174).

• Ensure that the memory you are using is supported by your computer. For more information about the type of memory supported by your computer,

see "Memory" on page 174.

Run the Dell Diagnostics (see "Dell Diagnostics" on page 115).

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Network Problems

Fill out the "Diagnostics Checklist" on page 200 as you complete these

checks.

CAUTION:

Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

C HECK THE NETWORK CABLE CONNECTOR — Ensure that the network cable is firmly inserted into both the network connector on the back of the computer and the network jack.

C HECK THE NETWORK LIGHTS ON THE NETWORK CONNECTOR — No light indicates that no network communication exists. Replace the network cable.

R ESTART THE COMPUTER AND LOG ON TO THE NETWORK AGAIN

C HECK YOUR NETWORK SETTINGS — Contact your network administrator or the person who set up your network to verify that your network settings are correct and that the network is functioning.

Mobile Broadband (Wireless Wide Area Network [WWAN])

NOTE:

The Dell Mobile Broadband Card Utility user’s guide and the Mobile

Broadband ExpressCard user’s guide are available through Windows Help and

Support (click Start → Help and Support). You can also download the Dell Mobile

Broadband Card Utility user’s guide from support.dell.com.

NOTE:

The icon appears in the notification area if the computer has a Dell

WWAN device installed. Double-click the icon to launch the utility.

A CTIVATE THE M OBILE B ROADBAND E XPRESS C ARD — You must activate the

Mobile Broadband ExpressCard before you can connect to the network.

Position the mouse over the icon in the notification area to verify the status of the connection. If the card is not activated, follow the card activation instructions located within the Dell Mobile Broadband Card

Utility. To access the utility, double-click the icon located in the taskbar, at the lower-right corner of your screen. If your ExpressCard is not a Dellbranded card, see the manufacturer’s instructions for your card.

C HECK NETWORK CONNECTION STATUS IN THE D ELL M OBILE B ROADBAND C ARD

U TILITY — Double-click the icon to launch the Dell Mobile Broadband

Card Utility. Check the status in the main window:

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140

• No card detected — Restart the computer, and launch the Dell Mobile

Broadband Card Utility again.

• Check your WWAN service — Contact your cellular service provider to verify your plan coverage and supported services.

Power Problems

Fill out the "Diagnostics Checklist" on page 200 as you complete these

checks.

CAUTION:

Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

C HECK THE POWER LIGHT — When the power light is lit or blinking, the computer has power. If the power light is blinking, the computer is in Sleep state—press the power button to exit Sleep state. If the light is off, press the power button to turn on the computer.

NOTE:

For information on the Sleep power state, see "Standby and Sleep Mode" on page 59.

C HARGE THE BATTERY — The battery charge may be depleted.

1 Reinstall the battery.

2 Use the AC adapter to connect the computer to an electrical outlet.

3 Turn on the computer.

NOTE:

Battery operating time (the time the battery can hold a charge) decreases over time. Depending on how often the battery is used and the conditions under which it is used, you may need to purchase a new battery during the life of your computer.

C HECK THE BATTERY STATUS LIGHT — If the battery status light flashes amber or is a steady amber, the battery charge is low or depleted. Connect the computer to an electrical outlet.

If the battery status light flashes blue and amber, the battery is too hot to charge. Shut down the computer, disconnect the computer from the electrical outlet, and then let the battery and computer cool to room temperature.

If the battery status light rapidly flashes amber, the battery may be defective.

See "Contacting Dell" on page 201.

C HECK THE BATTERY TEMPERATURE —

(32°F), the computer will not start.

If the battery temperature is below 0°C

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T EST THE ELECTRICAL OUTLET — Ensure that the electrical outlet is working by testing it with another device, such as a lamp.

C HECK THE A C ADAPTER — Check the AC adapter cable connections. If the

AC adapter has a light, ensure that the light is on.

C ONNECT THE COMPUTER DIRECTLY TO AN ELECTRICAL OUTLET — Bypass power protection devices, power strips, and extension cables to verify that the computer turns on.

E LIMINATE POSSIBLE INTERFERENCE — halogen lamps, or other appliances.

A DJUST THE POWER PROPERTIES —

Settings" on page 60.

Turn off nearby fans, fluorescent lights,

See "Configuring Power Management

R ESEAT THE MEMORY MODULES — If the computer power light turns on, but

the display remains blank, reinstall the memory modules (see "Memory" on page 174).

Printer Problems

Fill out the "Diagnostics Checklist" on page 200 as you complete these

checks.

CAUTION:

Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

NOTE:

If you need technical assistance for your printer, contact the printer’s manufacturer.

C HECK THE PRINTER DOCUMENTATION — setup and troubleshooting information.

See the printer documentation for

E NSURE THAT THE PRINTER IS TURNED ON

C HECK THE PRINTER CABLE CONNECTIONS —

• See the printer documentation for cable connection information.

• Ensure that the printer cables are securely connected to the printer and the computer.

T EST THE ELECTRICAL OUTLET — Ensure that the electrical outlet is working by testing it with another device, such as a lamp.

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142

V ERIFY THAT THE PRINTER IS RECOGNIZED BY W INDOWS —

Windows XP:

1 Click Start→ Control Panel→ Printers and Other Hardware→ View installed printers or fax printers.

2 If the printer is listed, right-click the printer icon.

3 Click Properties→ Ports. For a parallel printer, ensure that the Print to the following port(s): setting is LPT1 (Printer Port). For a USB printer, ensure that the Print to the following port(s): setting is USB.

Windows Vista:

1 Click Start → Control Panel→ Hardware and Sound→ Printer.

2 If the printer is listed, right-click the printer icon.

3 Click Properties and click Ports.

4 Adjust the settings, as needed.

R EINSTALL THE PRINTER DRIVER — instructions.

See the printer documentation for

Scanner Problems

CAUTION:

Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

NOTE:

If you need technical assistance for your scanner, contact the scanner’s manufacturer.

C HECK THE SCANNER DOCUMENTATION — setup and troubleshooting information.

See the scanner documentation for

U NLOCK THE SCANNER — Ensure that your scanner is unlocked.

R ESTART THE COMPUTER AND TRY THE SCANNER AGAIN

C HECK THE CABLE CONNECTIONS —

• See the scanner documentation for cable connection information.

• Ensure that the scanner cables are securely connected to the scanner and the computer.

V ERIFY THAT THE SCANNER IS RECOGNIZED BY M ICROSOFT W INDOWS —

Windows XP:

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1 Click Start→ Control Panel→ Printers and Other Hardware→ Scanners and Cameras.

2 If your scanner is listed, Windows recognizes the scanner.

Windows Vista:

1 Click Start → Control Panel→ Hardware and Sound→ Scanners and

Cameras.

2 If the scanner is listed, Windows recognizes the scanner.

R EINSTALL THE SCANNER DRIVER — instructions.

See the scanner documentation for

Sound and Speaker Problems

Fill out the "Diagnostics Checklist" on page 200 as you complete these

checks.

CAUTION:

Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

No sound from integrated speakers

A DJUST THE W INDOWS VOLUME CONTROL — Double-click the speaker icon in the lower-right corner of your screen. Ensure that the volume is turned up and that the sound is not muted. Adjust the volume, bass, or treble controls to eliminate distortion.

A DJUST THE VOLUME USING KEYBOARD SHORTCUTS — disable (mute) or re-enable the integrated speakers.

Press <Fn><End> to

R EINSTALL THE SOUND ( AUDIO ) DRIVER —

Utilities" on page 149.

See "Reinstalling Drivers and

No sound from external speakers

E NSURE THAT THE SUBWOOFER AND THE SPEAKERS ARE TURNED ON — See the setup diagram supplied with the speakers. If your speakers have volume controls, adjust the volume, bass, or treble to eliminate distortion.

A DJUST THE W INDOWS VOLUME CONTROL — Click or double-click the speaker icon in the lower-right corner of your screen. Ensure that the volume is turned up and that the sound is not muted.

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D ISCONNECT HEADPHONES FROM THE HEADPHONE CONNECTOR — Sound from the speakers is automatically disabled when headphones are connected to the headphone connector.

T EST THE ELECTRICAL OUTLET — Ensure that the electrical outlet is working by testing it with another device, such as a lamp.

E LIMINATE POSSIBLE INTERFERENCE — Turn off nearby fans, fluorescent lights, or halogen lamps to check for interference.

R EINSTALL THE AUDIO DRIVER —

page 149.

See "Reinstalling Drivers and Utilities" on

R UN THE D ELL D IAGNOSTICS —

See "Dell Diagnostics" on page 115.

NOTE:

The volume control in some MP3 players overrides the Windows volume setting. If you have been listening to MP3 songs, ensure that you did not turn the player volume down or off.

No sound from headphones

C HECK THE HEADPHONE CABLE CONNECTION — Ensure that the headphone

cable is securely inserted into the headphone connector (see "ExpressCard slot" on page 31).

A DJUST THE W INDOWS VOLUME CONTROL — Click or double-click the speaker icon in the lower-right corner of your screen. Ensure that the volume is turned up and that the sound is not muted.

Remote Control Problems

A PPLICATION DOES NOT RESPOND TO REMOTE CONTROL WITHIN THE SPECIFIED

MAXIMUM RANGE

• Check that the battery is placed correctly with the "+" side facing up.

Check that the battery is also not weak.

• Point your remote control to the receiver. The receiver is underneath the touch pad of your computer.

• Move the remote control closer to your computer.

R EMOTE CONTROL IS STUCK IN THE SLOT — Check that you have not incorrectly stored the remote control into a non-Express Card slot. Contact

Dell Technical Support for removing it.

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Touch Pad or Mouse Problems

C HECK THE TOUCH PAD SETTINGS —

Windows XP:

1 Click Start→ Control Panel→ Mouse.

2 Adjust the settings, as needed.

Windows Vista:

1 Click Start → Control Panel→ Hardware and Sound→ Mouse.

2 Adjust the settings, as needed.

C HECK THE MOUSE CABLE — Shut down the computer, disconnect the mouse cable and check it for damage, then firmly reconnect the cable.

If you are using a mouse extension cable, disconnect it and connect the mouse directly to the computer.

T O VERIFY THAT THE PROBLEM IS WITH THE MOUSE , CHECK THE TOUCH PAD —

1 Shut down the computer.

2 Disconnect the mouse.

3 Turn on the computer.

4 At the Windows desktop, use the touch pad to move the cursor around, select an icon, and open it.

If the touch pad operates correctly, the mouse may be defective.

C HECK THE SYSTEM SETUP PROGRAM SETTINGS — Verify that the system setup program lists the correct device for the pointing device option (the computer automatically recognizes a USB mouse without making any setting adjustments).

T EST THE MOUSE CONTROLLER — To test the mouse controller (which affects pointer movement) and the operation of the touch pad or mouse buttons,

run the Mouse test in the Pointing Devices test group in the "Dell

Diagnostics" on page 115.

R EINSTALL THE TOUCH PAD DRIVER —

on page 149.

See "Reinstalling Drivers and Utilities"

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146

Video and Display Problems

Fill out the "Diagnostics Checklist" on page 200 as you complete these

checks.

CAUTION:

Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

If the display is blank

NOTE:

If you are using a program that requires a higher resolution than your computer supports, it is recommended that you attach an external monitor to your computer.

C HECK THE BATTERY — If you are using a battery to power your computer, the battery charge may be depleted. Connect the computer to an electrical outlet using the AC adapter, and then turn on the computer.

T EST THE ELECTRICAL OUTLET — Ensure that the electrical outlet is working by testing it with another device, such as a lamp.

C HECK THE A C ADAPTER — Check the AC adapter cable connections. If the

AC adapter has a light, ensure that the light is on.

C ONNECT THE COMPUTER DIRECTLY TO AN ELECTRICAL OUTLET — Bypass power protection devices, power strips, and extension cables to verify that the computer turns on.

A DJUST THE POWER PROPERTIES —

Help and Support.

Search for the keyword sleep in Windows

S WITCH THE VIDEO IMAGE — If your computer is attached to an external monitor, press <Fn><F8> to switch the video image to the display.

If the display is difficult to read

A DJUST THE BRIGHTNESS — Press <Fn> and the up- or down-arrow key.

M OVE THE EXTERNAL SUBWOOFER AWAY FROM THE COMPUTER OR MONITOR — If your external speaker system includes a subwoofer, ensure that the subwoofer is at least 60 cm (2 ft) away from the computer or external monitor.

E LIMINATE POSSIBLE INTERFERENCE — halogen lamps, or other appliances.

Turn off nearby fans, fluorescent lights,

R OTATE THE COMPUTER TO FACE A DIFFERENT DIRECTION — glare, which can cause poor picture quality.

Eliminate sunlight

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A DJUST THE W INDOWS DISPLAY SETTINGS —

Windows XP:

1 Click Start→ Control Panel→ Appearance and Themes.

2 Click the area you want to change or click the Display icon.

3 Try different settings for Color quality and Screen resolution.

Windows Vista:

1 Click Start → Control Panel→ Hardware and Sound→

Personalization → Display Settings.

2 Adjust Resolution and Colors settings, as needed.

R UN THE V IDEO DIAGNOSTICS TESTS — If no error message appears and you still have a display problem, but the display is not completely blank, run the

Video device group in the "Dell Diagnostics" on page 115, then contact Dell

(see "Contacting Dell" on page 201).

S EE " E RROR M ESSAGES " —

on page 127.

If an error message appears, see "Error Messages"

If only part of the display is readable

C ONNECT AN EXTERNAL MONITOR —

1 Shut down your computer and connect an external monitor to the computer.

2 Turn on the computer and the monitor, and then adjust the monitor brightness and contrast controls.

If the external monitor works, the computer display or video controller

may be defective. Contact Dell (see "Contacting Dell" on page 201).

Drivers

What Is a Driver?

A driver is a program that controls a device such as a printer, mouse, or keyboard. All devices require a driver program.

A driver acts like a translator between the device and any other programs that use the device. Each device has its own set of specialized commands that only its driver recognizes.

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Dell ships your computer to you with required drivers already installed—no further installation or configuration is needed.

NOTE:

Your Drivers and Utilities media may contain drivers for operating systems that are not on your computer. Ensure that you are installing software appropriate for your operating system.

Many drivers, such as the keyboard driver, come with your Microsoft

®

Windows

®

operating system. You may need to install drivers if you:

• Upgrade your operating system.

• Reinstall your operating system.

• Connect or install a new device.

Identifying Drivers

If you experience a problem with any device, identify whether the driver is the source of your problem and, if necessary, update the driver.

Windows XP:

1 Click Start→ Control Panel.

2 Under Pick a Category, click Performance and Maintenance, and click

System.

3 In the System Properties window, click the Hardware tab, and click Device

Manager.

Windows Vista:

2 Click Properties→ Device Manager.

NOTE:

The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to continue.

Scroll down the list to see if any device has an exclamation point (a yellow circle with a [!]) on the device icon.

If an exclamation point is next to the device name, you may need to reinstall

the driver or install a new driver (see "Reinstalling Drivers and Utilities" on page 149).

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Reinstalling Drivers and Utilities

NOTICE:

The Dell Support website at support.dell.com and your Drivers and

Utilities media provide approved drivers for Dell computers. If you install drivers obtained from other sources, your computer might not work correctly.

Using Windows Device Driver Rollback

If a problem occurs on your computer after you install or update a driver, use

Windows Device Driver Rollback to replace the driver with the previously installed version.

Windows XP:

1 Click Start→ My Computer→ Properties→ Hardware→ Device Manager.

2 Right-click the device for which the new driver was installed and click

Properties.

3 Click the Drivers tab→ Roll Back Driver.

Windows Vista:

1 Click the Windows Vista start button , and right-click Computer.

2 Click Properties→ Device Manager.

NOTE:

The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to enter the Device Manager.

3 Right-click the device for which the new driver was installed and click

Properties.

4 Click the Drivers tab→ Roll Back Driver.

If Device Driver Rollback does not resolve the problem, use System Restore

(see "Restoring Your Microsoft

®

Windows Vista™ Operating System" on page 153) to return your computer to the operating state that existed before

you installed the new driver.

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150

Using the Drivers and Utilities Media

If using Device Driver Rollback or System Restore (see "Restoring Your

Microsoft

®

Windows

®

XP Operating System" on page 158) does not resolve

the problem, reinstall the driver from your Drivers and Utilities media.

1 With the Windows desktop displayed, insert your Drivers and Utilities media.

If this is your first time to use your Drivers and Utilities media, continue to

step 2. If not, proceed to step 5.

2 When the Drivers and Utilities installation program starts, follow the prompts on the screen.

NOTE:

In most cases, the Drivers and Utilities program starts running automatically. If it does not, start Windows Explorer, click your media drive directory to display the media contents, and then double-click the autorcd.exe file.

3 When the InstallShield Wizard Complete window appears, remove the

Drivers and Utilities disc and click Finish to restart the computer.

4 When you see the Windows desktop, reinsert the Drivers and Utilities disc.

5 At the Welcome Dell System Owner screen, click Next.

NOTE:

The Drivers and Utilities program displays drivers only for hardware that came installed in your computer. If you installed additional hardware, the drivers for the new hardware might not be displayed. If those drivers are not displayed, exit the Drivers and Utilities program. For drivers information, see the documentation that came with the device.

A message stating that the Drivers and Utilities program is detecting hardware in your computer appears.

The drivers that are used by your computer are automatically displayed in the My Drivers—The ResourceCD has identified these components in your system window.

6 Click the driver that you want to reinstall and follow the instructions on the screen.

If a particular driver is not listed, then that driver is not required by your operating system.

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Manually Reinstalling Drivers

NOTE:

If your computer has a Consumer IR port and you are reinstalling a

Consumer IR driver, you must first enable the Consumer IR port in the system setup

program (see "Using the System Setup Program" on page 213) before continuing

with the driver installation (see "Reinstalling Drivers and Utilities" on page 149). For

information about components installed on your computer, see "Determining Your

Computer’s Configuration" on page 23.

After extracting the driver files to your hard drive, as described in the previous section:

Windows XP:

1 Click Start→ My Computer→ Properties→ Hardware→ Device Manager.

2 Double-click the type of device for which you are installing the driver (for example, Audio or Video).

3 Double-click the name of the device for which you are installing the driver.

4 Click the Driver tab→ Update Driver.

5 Click Install from a list or specific location (Advanced)→ Next.

6 Click Browse and browse to the location to which you previously copied the driver files.

7 When the name of the appropriate driver appears, click Next.

8 Click Finish and restart your computer.

Windows Vista:

1 Click the Windows Vista start button , and right-click Computer.

2 Click Properties→ Device Manager.

NOTE:

The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to enter the Device Manager.

3 Double-click the type of device for which you are installing the driver (for example, Audio or Video).

4 Double-click the name of the device for which you are installing the driver.

5 Click the Driver tab→ Update Driver→ Browse my computer for driver software.

6 Click Browse and browse to the location to which you previously copied the driver files.

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152

7 When the name of the appropriate driver appears, click the name of the driver → OK→ Next.

8 Click Finish and restart your computer.

Troubleshooting Software and Hardware

Problems

If a device is either not detected during the operating system setup or is detected but incorrectly configured, you can use the Hardware

Troubleshooter to resolve the incompatibility.

NOTE:

Windows Vista™ is a new operating system, so drivers or applications that support certain devices may not yet be available. Check with your hardware manufacturer for information on Windows Vista support for your device.

To start the Hardware Troubleshooter:

Windows XP:

1 Click Start→ Help and Support.

2 Type hardware troubleshooter in the search field and press

<Enter> to start the search.

3 In the Fix a Problem section, click Hardware Troubleshooter.

4 In the Hardware Troubleshooter list, select the option that best describes the problem and click Next to follow the remaining troubleshooting steps.

Windows Vista:

2 In the Find an answer section, click Troubleshooting.

OR

Type hardware troubleshooter in the search field, and then press

<Enter>.

3 In the search results, select the option that best describes the problem and follow the remaining troubleshooting steps.

NOTE:

If you do not find the answer in the items categorized in

Troubleshooting, you can get online help by typing your question in the Search

Help field at the top of the window.

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Restoring Your Microsoft

®

Windows Vista™

Operating System

You can restore your Windows Vista operating system in the following ways:

• Windows Vista includes the Backup and Restore Center to create backups of important files on your computer or to back up the entire hard drive.

You can then restore your operating system or files if needed.

• Microsoft Windows System Restore returns your hard drive to an earlier operating state without affecting data files. Use System Restore as the first solution for restoring your operating system and preserving data files. For

instructions, see "Using Microsoft Windows System Restore" on page 158.

• Dell Factory Image Restore restores your hard drive to the operating state it was in when you purchased the computer. Dell Factory Image Restore permanently deletes all data on the hard drive and removes any applications installed after you received the computer. Use Factory Image

Restore only if System Restore did not resolve your operating system problem.

• If you received an Operating System disc with your computer, you can use it to restore your operating system. However, using the Operating System disc also deletes all data on the hard drive. Use the disc only if System

Restore did not resolve your operating system problem.

Using Windows Vista System Restore

The Windows Vista operating system provides System Restore to allow you to return your computer to an earlier operating state (without affecting data files) if changes to the hardware, software, or other system settings have left the computer in an undesirable operating state. See the Windows Help and

Support Center for information on using System Restore.

To access the Windows Help and Support Center, click Start → Help and

Support.

NOTICE:

Make regular backups of your data files. System Restore does not monitor your data files or recover them.

NOTE:

The procedures in this document were written for the Windows default view, so they may not apply if you set your Dell computer to the Windows Classic view.

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154

Creating a Restore Point

You can either automatically or manually create a restore point from the

Windows Vista Back Up and Restore Center. To access the Windows Vista

Backup and Restore Center:

• Click Start → Welcome Center. In the Get started with Windows section, click Show all 14 items… → Back Up and Restore Center.

OR

• Click Start → All Programs→ Maintenance→ Back Up and Restore

Center. Under Tasks, click Create a restore point or change settings.

For more information:

1 Click Start → Help and Support.

2 Type System

Restore in the search field and press <Enter>.

Restoring the Computer to an Earlier Operating State

If problems occur after you install a device driver, use Device Driver Rollback

(see "Using Windows Device Driver Rollback" on page 149) to resolve the

problem. If Device Driver Rollback does not resolve the problem, then use

System Restore.

NOTICE:

Before you restore the computer to an earlier operating state, save and close all open files and exit any open programs. Do not alter, open, or delete any files or programs until the system restoration is complete.

1 Click Start → Control Panel→ System and Maintenance→ Back Up and Restore Center.

2 In the Tasks list, click Repair Windows using System Restore.

3 Click Continue in the User Account Control (UAC) dialog box asking for permission to run the application.

4 Click Next in the System Restore window to view the most recent restore points in chronological order.

5 Select the Show restore points older than 5 days check box to view the complete list of restore points.

6 Select a restore point. Try to restore from the most recent restore point. If this restore point fails to correct the problem, try the next oldest restore point until the issue is resolved. Any software installed after the selected restore point will need to be reinstalled.

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7 Click Next→ Finish.

8 When prompted, click Yes.

9 After System Restore finishes collecting data, the computer restarts.

10 After the computer restarts, click OK.

To change the restore point, you can either repeat the steps using a different restore point, or you can undo the restoration.

If you encounter any error messages during the restore process, follow the prompts on the screen to correct the error.

Undoing the Last System Restore

NOTICE:

Before you undo the last system restore, save and close all open files and exit any open programs. Do not alter, open, or delete any files or programs until the system restoration is complete.

1 Click Start → Help and Support.

2 Type

System Restore in the search field and press <Enter>.

3 Click Undo my last restoration, and then click Next.

Restoring the Computer to the Default Factory Configuration

The Dell Factory Image Restore option allows you to restore your hard drive back to its original factory configuration as when you first purchased it from

Dell. This option appears on Dell computers that were originally pre-installed with the Windows Vista™ operating system and does not include computers purchased through the Express Upgrade promotion or computers that were upgraded to Windows Vista from a previous version of the Windows

® operating systems.

NOTICE:

When you restore the computer to the default factory configuration, all data on the hard drive is deleted. Before performing this procedure, back up personal files. If you do not back up personal files, the data is lost.

1 Restart the computer. To do this, click Start → → Restart.

2 As the computer restarts, press <F8> until the Advanced Boot Options menu appears on the screen.

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NOTE:

You must press the <F8> key before the Windows logo appears on the screen. If you press <F8> after the Windows logo appears on the screen, the

Advanced Boot Options menu will not appear on the screen. If you do not see the

Advanced Boot Options menu, restart the computer, and then repeat this step until you see the menu on the screen.

3 Press <Down Arrow> to select Repair Your Computer on the Advanced

Boot Options menu, and then press <Enter>.

4 Specify the language settings that you want, and then click Next.

5 Log in as a user who has administrative credentials, and then click OK.

6 Click Dell Factory Image Restore.

7 In the Dell Factory Image Restore window, click Next.

8 Select the Yes, reformat hard drive and restore system software to factory condition check box.

9 Click Next. The computer is restored to the default factory configuration.

10 When the restore operation is completed, click Finish to restart the computer.

Using the Operating System Media

Before You Begin

If you are considering reinstalling the Windows operating system to correct a problem with a newly installed driver, first try using Windows Device Driver

Rollback (see "Using Windows Device Driver Rollback" on page 149). If

Device Driver Rollback does not resolve the problem, then use System

Restore to return your operating system to the operating state it was in before

you installed the new device driver (see "Using Windows Vista System

Restore" on page 153).

NOTICE:

Before performing the installation, back up all data files on your primary hard drive. For conventional hard drive configurations, the primary hard drive is the first drive detected by the computer.

To reinstall Windows, you need the following items:

• Dell Operating System media

• Dell Drivers and Utilities media

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NOTE:

Your Drivers and Utilities media contains drivers that were installed during assembly of the computer. Use your Drivers and Utilities media to load any required drivers, including the drivers required if your computer has a RAID controller.

Reinstalling Windows Vista

The reinstallation process can take 1 to 2 hours to complete. After you reinstall the operating system, you must also reinstall the device drivers, virus protection program, and other software.

NOTICE:

The Operating System media provides options for reinstalling Windows.

The options can overwrite files and possibly affect programs that are installed on your hard drive. Therefore, do not reinstall Windows unless a Dell technical support representative instructs you to do so.

1 Save and close any open files and exit any open programs.

2 Insert the Operating System media.

3 Click Exit if the

Install Windows message appears.

4 Restart the computer.

When the DELL logo appears, press <F12> immediately.

NOTE:

If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop, then shut down your computer and try again.

NOTE:

The next steps change the boot sequence for one time only. On the next start-up, the computer boots according to the devices specified in the system setup program.

5 When the boot device list appears, highlight CD/DVD/CD-RW Drive, and then press <Enter>.

6 Press any key to Boot from CD-ROM.

7 Follow the instructions on the screen to complete the installation.

NOTE:

You cannot reinstall Dell MediaDirect if you voluntarily reformat the hard drive. You need the installation software to reinstall Dell MediaDirect. See

"Contacting Dell" on page 201.

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Restoring Your Microsoft

®

Windows

®

XP

Operating System

• System Restore returns your computer to an earlier operating state without affecting data files. Use System Restore as the first solution for restoring your operating system and preserving data files.

• Dell PC Restore by Symantec returns your hard drive to the operating state it was in when you purchased the computer. It permanently deletes all data on the hard drive and removes any programs installed after you received the computer. Use Dell PC Restore only if System Restore did not resolve your operating system problem.

• If you received an Operating System disc with your computer, you can use it to restore your operating system. However, using the Operating System disc also deletes all data on the hard drive. Use the disc only if System

Restore did not resolve your operating system problem.

Using Microsoft Windows System Restore

The Windows operating system provides System Restore to allow you to return your computer to an earlier operating state (without affecting data files) if changes to the hardware, software, or other system settings have left the computer in an undesirable operating state. See the Windows Help and

Support Center for information on using System Restore.

NOTICE:

Make regular backups of your data files. System Restore does not monitor your data files or recover them.

NOTE:

The procedures in this document were written for the Windows default view, so they may not apply if you set your Dell computer to the Windows Classic view.

Starting System Restore

NOTICE:

Before you restore the computer to an earlier operating state, save and close any open files and exit any open programs. Do not alter, open, or delete any files or programs until the system restoration is complete.

1 Click Start→ All Programs→ Accessories→ System Tools→ System

Restore.

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2 Click either Restore my computer to an earlier time or Create a restore point.

3 Click Next and follow the remaining prompts on the screen.

In the event that System Restore did not resolve the issue, you may undo the last system restore.

Undoing the Last System Restore

NOTICE:

Before you undo the last system restore, save and close all open files and exit any open programs. Do not alter, open, or delete any files or programs until the system restoration is complete.

1 Click Start→ All Programs→ Accessories→ System Tools→ System

Restore.

2 Click Undo my last restoration and click Next.

Enabling System Restore

NOTE:

If you reinstall Windows XP with less than 200 MB of free hard-disk space available, System Restore is automatically disabled.

To see if System Restore is enabled:

1 Click Start→ Control Panel→ Performance and Maintenance→ System.

2 Click the System Restore tab and ensure that Turn off System Restore is unchecked.

Using Dell™ PC Restore

NOTICE:

Using Dell PC Restore permanently deletes all data on the hard drive and removes any programs or drivers installed after you received your computer. If possible, back up the data before using these options. Use PC Restore only if

System Restore did not resolve your operating system problem.

NOTE:

Dell PC Restore by Symantec may not be available in certain countries or on certain computers.

Use Dell PC Restore only as the last method to restore your operating system.

These options restore your hard drive to the operating state it was in when you purchased the computer. Any programs or files added since you received your computer—including data files—are permanently deleted from the hard

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160 drive. Data files include documents, spreadsheets, e-mail messages, digital photos, music files, and so on. If possible, back up all data before using PC

Restore.

To use PC Restore:

1 Turn on the computer.

During the boot process, a blue bar with www.dell.com appears at the top of the screen.

2 Immediately upon seeing the blue bar, press <Ctrl><F11>.

If you do not press <Ctrl><F11> in time, let the computer finish booting (starting), and then restart the computer again.

NOTICE:

If you do not want to proceed with PC Restore, click Reboot.

3 Click Restore and click Confirm.

The restore process takes approximately 6 to 10 minutes to complete.

4 When prompted, click Finish to reboot the computer.

NOTE:

Do not manually shut down the computer. Click Finish and let the computer completely reboot.

5 When prompted, click Yes.

The computer restarts. Because the computer is restored to its original operating state, the screens that appear, such as the End User License

Agreement, are the same ones that appeared the first time the computer was turned on.

6 Click Next.

The System Restore screen appears and the computer restarts.

7 After the computer restarts, click OK.

To remove PC Restore from the hard drive:

NOTICE:

Removing Dell PC Restore from the hard drive permanently deletes the PC

Restore utility from your computer. After you have removed Dell PC Restore, you will not be able to use it to restore your computer operating system.

Dell PC Restore enables you to restore your hard drive to the operating state it was in when you purchased your computer. It is recommended that you do not remove PC Restore from your computer, even to gain additional hard-

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1 Log on to the computer as a local administrator.

2 In Microsoft Windows Explorer, go to c:\dell\utilities\DSR.

3 Double-click the filename DSRIRRemv2.exe.

NOTE:

If you do not log on as a local administrator, a message appears stating that you that you must log on as administrator. Click Quit, and then log on as a local administrator.

NOTE:

If the partition for PC Restore does not exist on your computer hard drive, a message appears stating that the partition was not found. Click Quit; because there is no partition to delete.

4 Click OK to remove the PC Restore partition on the hard drive.

5 Click Yes when a confirmation message appears.

The PC Restore partition is deleted and the newly available disk space is added to the free space allocation on the hard drive.

6 Right-click Local Disk (C) in Windows Explorer, click Properties, and verify that the additional disk space is available as indicated by the increased value for Free Space.

7 Click Finish to close the PC Restore Removal window and restart the computer.

Using the Operating System Media

Before You Begin

If you are considering reinstalling the Windows operating system to correct a problem with a newly installed driver, first try using Windows Device Driver

Rollback (see "Using Windows Device Driver Rollback" on page 149). If

Device Driver Rollback does not resolve the problem, then use System

Restore to return your operating system to the operating state it was in before

you installed the new device driver (see "Using Microsoft Windows System

Restore" on page 158).

NOTE:

Before performing the installation, back up all data files on your primary hard drive. For conventional hard drive configurations, the primary hard drive is the first drive detected by the computer.

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162

To reinstall Windows, you need the following items:

• Dell Operating System media

• Dell Drivers and Utilities media

NOTE:

Your Drivers and Utilities media contains drivers that were installed during assembly of the computer. Use your Drivers and Utilities media to load any required drivers, including the drivers required if your computer has a RAID controller.

Reinstalling Windows XP

The reinstallation process can take 1 to 2 hours to complete. After you reinstall the operating system, you must also reinstall the device drivers, virus protection program, and other software.

NOTICE:

The Operating System media provides options for reinstalling Windows.

The options can overwrite files and possibly affect programs that are installed on your hard drive. Therefore, do not reinstall Windows unless a Dell technical support representative instructs you to do so.

1 Save and close any open files and exit any open programs.

2 Insert the Operating System media.

3 Click Exit if the Install Windows message appears.

4 Restart the computer.

When the DELL logo appears, press <F12> immediately.

NOTE:

If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop, then shut down your computer and try again.

NOTE:

The next steps change the boot sequence for one time only. On the next start-up, the computer boots according to the devices specified in the system setup program.

5 When the boot device list appears, highlight CD/DVD/CD-RW Drive, and then press <Enter>.

6 Press any key to Boot from CD-ROM.

7 Follow the instructions on the screen to complete the installation.

NOTE:

You cannot reinstall Dell MediaDirect if you voluntarily reformat the hard drive. You need the installation software to reinstall Dell MediaDirect. See

"Contacting Dell" on page 201.

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Adding and Replacing Parts

Before You Begin

This chapter provides procedures for removing and installing the components in your computer. Unless otherwise noted, each procedure assumes that the following conditions exist:

You have performed the steps in "Turning Off Your Computer" on page 164 and "Before Working Inside Your Computer" on page 164.

• You have read the safety information in your Dell Product Information Guide.

• A component can be replaced—or if purchased separately—installed by performing the removal procedure in reverse order.

Recommended Tools

The procedures in this document may require the following tools:

• Small flat-blade screwdriver

• Phillips screwdriver

• Small plastic scribe

• Flash BIOS update (see the Dell Support website at support.dell.com)

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Turning Off Your Computer

NOTICE:

To avoid losing data, save and close all open files and exit all open programs before you turn off your computer.

1 Shut down the operating system: a b

Save and close all open files and exit all open programs.

In the Microsoft Windows XP operating system, click Start → Shut

Down → Shut down.

In the Microsoft Windows Vista operating system, click the Windows

Vista Start button , click the arrow in the lower-right corner of the

Start menu as shown below, and then click Shut Down.

The computer turns off after the operating system shutdown process is complete.

2 Ensure computer automatically you shut your system, hold about 4 seconds to turn them off.

Before Working Inside Your Computer

Use the following safety guidelines to help protect your computer from potential damage and to help ensure your own personal safety.

CAUTION:

Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

CAUTION:

Handle components and cards with care. Do not touch the components or contacts on a card. Hold a card by its edges or by its metal mounting bracket.

Hold a component such as a processor by its edges, not by its pins.

CAUTION:

Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

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NOTICE:

When you disconnect a cable, pull on its connector or on its strain-relief loop, not on the cable itself. Some cables have a connector with locking tabs; if you are disconnecting this type of cable, press in on the locking tabs before you disconnect the cable. As you pull connectors apart, keep them evenly aligned to avoid bending any connector pins. Also, before you connect a cable, ensure that both connectors are correctly oriented and aligned.

NOTICE:

To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the back of the computer).

1 Ensure that the work surface is flat and clean to prevent the computer cover from being scratched.

2 Turn off your computer (see "Turning Off Your Computer" on page 164).

NOTICE:

To disconnect a network cable, first unplug the cable from your computer, and then unplug it from the network wall jack.

3 Disconnect any telephone or network cables from the computer.

4 Disconnect your computer and all attached devices from their electrical outlets.

NOTICE:

To help prevent damage to the system board, you must remove the battery from the battery bay before you service the computer.

NOTE:

To avoid damage to the computer, use only the battery designed for this particular Dell computer. Do not use batteries designed for other Dell computers.

5 Turn the computer over.

6 Slide and click the battery release latches.

7 Slide the battery out of the battery bay.

1 2

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1 battery 2 battery release latch (2)

8 Turn the computer top-side up, open the display, and press the power button to ground the system board.

9 Remove any installed cards from the ExpressCard slot (see "Removing an

ExpressCard or Blank" on page 95) and the 8-in-1 memory card reader (see

"Removing a Memory Card or Blank" on page 98).

Hard Drive

CAUTION:

If you remove the hard drive from the computer when the drive is hot, do not touch the metal housing of the hard drive.

CAUTION:

Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

NOTICE:

To prevent data loss, turn off your computer (see "Turning Off Your

Computer" on page 164) before removing the hard drive. Do not remove the hard

drive while the computer is on or in Sleep state.

NOTICE:

Hard drives are extremely fragile. Exercise care when handling the hard drive.

NOTE:

Dell does not guarantee compatibility or provide support for hard drives from sources other than Dell.

NOTE:

If you are installing a hard drive from a source other than Dell, you need to install an operating system, drivers, and utilities on the new hard drive (see

"Restoring Your Microsoft

®

Windows Vista™ Operating System" on page 153 and

"Reinstalling Drivers and Utilities" on page 149).

Removing the Hard Drive

1 Follow the procedures in "Before You Begin" on page 163.

2 Turn the computer over.

3 Remove the battery (see "Replacing the Battery" on page 61).

4 Loosen the two captive screws securing the hard drive cover and then remove the cover.

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2

1

1 hard drive cover 2 screws (2)

5 Remove the hard drive assembly by using the pull-tab.

1

2

1 hard drive assembly 2 pull-tab

NOTICE:

When the hard drive is not in the computer, store it in protective antistatic packaging (see "Protecting Against Electrostatic Discharge" in the Product

Information Guide ).

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6 Remove the two screws securing the hard drive to the hard-drive bracket.

7 Slide the hard drive out of the hard-drive bracket.

Replacing the Hard Drive

1 Remove the new drive from its packaging.

Save the original packaging for storing or shipping the hard drive.

NOTICE:

Use firm and even pressure to slide the drive into place. If you use excessive force, you may damage the connector.

2 Slide the hard drive into the hard-drive bracket.

3 Replace the two hard-drive bracket screws to secure the hard drive to the hard drive bracket.

4 Place the hard drive assembly in the hard drive bay by aligning the tabs on the hard drive assembly with the slots in the bay and pressing the connector end down.

5 Replace the hard drive door and tighten the screws.

6 Install the operating system for your computer, as needed (see "Restoring

Your Microsoft

®

Windows Vista™ Operating System" on page 153).

7 Install the drivers and utilities for your computer, as needed (see

"Reinstalling Drivers and Utilities" on page 149).

Returning a Hard Drive to Dell

Return your old hard drive to Dell in its original, or comparable, foam packaging. Otherwise, the hard drive may be damaged in transit.

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2

1

1 foam packaging 2 hard drive

Optical Drive

CAUTION:

Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

Removing the Optical Drive

1 Follow the procedures in "Before You Begin" on page 163.

2 Turn the computer over.

3 Remove the locking screw from the optical drive.

4 Using a plastic scribe, push the notch to release the optical drive from the bay.

5 Slide the optical drive out of the bay.

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1

3

2

1 optical drive 2 locking screw

Replacing the Optical Drive

1 Slide the optical drive into the bay.

2 Replace and tighten the locking screw.

3 notch

Central Control Cover

CAUTION:

Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

NOTICE:

To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the back of the computer).

NOTICE:

To help prevent damage to the system board, you must remove the battery from the battery bay before you begin working inside the computer.

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Removing the Central Control Cover

1 Follow the procedures in "Before You Begin" on page 163.

2 Open the display as far as it will open.

NOTICE:

To avoid damage to the central control cover, do not lift the cover on both sides simultaneously.

3 Insert a plastic scribe into the indent to lift the central control cover on the right side.

4 Ease the central control cover up, moving from right to left, and remove it.

1

2

1 central control cover 2 scribe

Replacing the Central Control Cover

1 Insert the left edge of the central control cover.

2 Press from left to right until the cover snaps into place.

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Keyboard

For more information about the keyboard, see "Using the Keyboard and

Touch Pad" on page 49.

CAUTION:

Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

NOTICE:

To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the back of the computer).

NOTICE:

To help prevent damage to the system board, you must remove the battery from the battery bay before you begin working inside the computer.

Removing the Keyboard

1 Follow the procedures in "Before You Begin" on page 163.

2 Remove the central control cover (see "Central Control Cover" on page 170).

3 Remove the two screws at the top of the keyboard.

NOTICE:

The key caps on the keyboard are fragile, easily dislodged, and timeconsuming to replace. Be careful when removing and handling the keyboard.

4 Lift the keyboard and hold it up and slightly forward to access the keyboard connector.

5 Rotate the keyboard connector latch towards the front of the computer to disconnect the keyboard cable from the keyboard connector on the system board.

6 Slide the keyboard cable out of the keyboard connector.

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1

3

2

5

4

1 screws (2)

3 tabs (5)

5 cable connector latch

6

2 keyboard

4 keyboard cable

6 palmrest

Replacing the Keyboard

1 Slide the keyboard cable into the keyboard connector.

2 Rotate the cable release lever downward to fasten the cable in the cable connector.

3 Hook the tabs along the front edge of the keyboard into the palmrest.

4 Press on the right edge near the top to snap the keyboard into place.

5 Replace the two screws to secure the keyboard.

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Memory

CAUTION:

Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

You can increase your computer memory by installing memory modules on

the system board. See "Specifications" on page 203 for information on the

memory supported by your computer. Install only memory modules that are intended for your computer.

NOTE:

Memory modules purchased from Dell are covered under your computer warranty.

Your computer has two user-accessible SODIMM sockets, DIMM A and

DIMM B accessed from the bottom of the computer.

NOTICE:

If your computer has only one memory module, install the memory module in the connector labeled “DIMMA.”

NOTICE:

If you need to install memory modules in two connectors, install a memory module in the connector labeled “DIMMA” before you install a module in the connector labeled “DIMMB.”

Removing the Memory Module

NOTICE:

To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the back of the computer).

1 Follow the procedures in "Before You Begin" on page 163.

2 Turn the computer over.

3 Loosen the captive screws from the memory module cover.

4 Lift the memory module cover and set it aside.

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1

2

1 screws (3) 2 memory module cover

NOTICE:

To prevent damage to the memory module connector, do not use tools to spread the memory module securing clips.

5 Use your fingertips to carefully spread apart the securing clips on each end of the memory module connector until the module pops up.

6 Remove the module from the connector.

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1

2

1 memory module 2 securing clips (2)

Replacing the Memory Module

NOTICE:

To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the back of the computer).

1 Align the notch in the module edge connector with the tab in the connector slot.

2 Slide the module firmly into the slot at a 45-degree angle, and rotate the module down until it clicks into place. If you do not feel the click, remove the module and reinstall it.

NOTE:

If the memory module is not installed properly, the computer may not boot.

No error message indicates this failure.

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1

2

3

1 tab 2 notch 3 memory module

3 Replace the memory module cover and tighten the three screws.

4 Insert the battery into the battery bay or connect the AC adapter to your computer and an electrical outlet.

5 Turn on the computer.

As the computer boots, it detects the additional memory and automatically updates the system configuration information.

To confirm the amount of memory installed in the computer:

• In the Microsoft

®

Windows

®

XP operating system, right-click the My

Computer icon on your desktop. Click Properties → General.

• In the Microsoft Windows Vista™ operating system, click the Windows

Vista Start button , and right-click Computer → Properties.

Modem

CAUTION:

Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

1 Follow the procedures in "Before You Begin" on page 163.

2 Turn the computer over, loosen the three captive screws on the modem cover, and then remove the cover.

3 Remove the screw securing the modem to the system board.

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4 Remove the modem cable.

5 Remove the modem by using the pull-tab.

1

2

3

4

1 screw

3 modem cable

2 pull-tab

4 modem

6 Install the replacement modem by pressing the modem into the connector on the system board.

NOTICE:

The connectors are keyed to ensure correct insertion. If you feel resistance, check the connectors and realign the card.

7 Connect the modem cable.

8 Tighten the three screws and replace the modem cover.

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Subscriber Identity Module

Subscriber Identity Modules (SIM) identify users uniquely through an

International Mobile Subscriber Identity.

CAUTION:

Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

NOTE:

Only GSM (HSDPA) type cards need a SIM. EVDO cards do not use a SIM.

1 Follow the procedures in "Before You Begin" on page 163.

2 In the battery bay, locate the SIM compartment at the base.

3 Slide in the SIM into the compartment with the cut-off corner of the card aligning with the cut-off corner in the SIM compartment.

1 2

1 battery bay 2 SIM card

Wireless Mini-Cards

CAUTION:

Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

NOTICE:

To help prevent damage to the system board, you must remove the battery from the battery bay before you begin working inside the computer.

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If you ordered a wireless Mini-Card with your computer, the card is already installed. Your computer supports three types of wireless Mini-Cards:

• Wireless Local Area Network (WLAN)

• Mobile Broadband or Wireless Wide Area Network (WWAN)

• Internal card with Bluetooth

®

wireless technology

Removing a WLAN Card

1 Follow the procedures in "Before You Begin" on page 163.

2 Remove the central control cover (see "Removing the Central Control

Cover" on page 171).

3 Remove the keyboard (see "Removing the Keyboard" on page 172).

4 Loosen the screw that secures the Mini-Card to the system board.

5 Disconnect the antenna cables from the

WLAN card.

180

1

1 antenna cable connectors

3

2 screw

2

3 WLAN card

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6 Lift the WLAN card from the computer at a 45-degree angle.

Replacing a WLAN Card

NOTICE:

The connectors are keyed to ensure correct insertion. If you feel resistance, check the connectors on the card and on the system board, and realign the card.

NOTICE:

To avoid damage to the WLAN card, never place cables under the card.

1 Insert the

WLAN card connector into the system board connector labeled

"WLAN" at a 45-degree angle by aligning the notch on the WLAN card to the slot on the system board connector.

2 Press down the other end of the WLAN card and tighten the screw securing the card to the system board.

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3 Connect the appropriate antenna cables to the

WLAN card you are installing:

If the WLAN card has two triangles on the label (white and black), connect the white antenna cable to the connector labeled "main" (white triangle), and connect the black antenna cable to the connector labeled

"aux" (black triangle).

If the WLAN card has three triangles on the label (white, black, and gray), connect the white antenna cable to the white triangle, connect the black antenna cable to the black triangle, and connect the gray antenna cable to the gray triangle.

4 Secure unused antenna cables in the protective mylar sleeve.

5 Replace the keyboard (see "Replacing the Keyboard" on page 173).

6 Replace the central control cover (see "Replacing the Central Control

Cover" on page 171).

Internal Card with Bluetooth

®

Wireless Technology

CAUTION:

Before performing the following procedures, follow the safety instructions in your Product Information Guide.

NOTICE:

To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching a connector on the back panel of the computer.

If you ordered an internal card with Bluetooth wireless technology with your computer, it is already installed.

To remove the card:

1 Follow the procedures in "Before You Begin" on page 163.

2 Remove the memory module cover (see "Memory" on page 174).

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1

2 3

1 card cable 2 card 3 metal tab

3 Using a Phillips screwdriver, remove the screw securing the Bluetooth card to the chassis.

NOTICE:

Be careful when removing the card to avoid damaging the card, card cable, or surrounding components.

4 While grasping the card cable with one hand, use a plastic scribe to gently pry and lift the Bluetooth card up and out of the communications card bay .

5 Disconnect the card from the cable and remove the card from the computer.

To replace the card:

1 Connect the Bluetooth card to the card cable.

2 Slide the card under the metal clips into the communications card bay.

3 Tighten the captive screw to secure the card in the card carrier.

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Removing a Mobile Broadband or WWAN Card

NOTE:

WWAN is also available on an ExpressCard (see "Using ExpressCards" on page 93).

NOTE:

WWAN card and FCM share the same slot. You can install only one card at a time.

1 Follow the procedures in "Before You Begin" on page 163.

2 Remove the central control cover (see "Removing the Central Control

Cover" on page 171).

3 Remove the keyboard (see "Removing the Keyboard" on page 172).

4 Loosen the screw that secures the Mini-Card to the system board.

5 Disconnect the antenna cables from the

WWAN card.

1 2

1 antenna cables (2) 2 screw 3 WWAN card

6 Lift the

WWAN card from the computer at a 45-degree angle.

3

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Replacing a WWAN Card

NOTICE:

The connectors are keyed to ensure correct insertion. If you feel resistance, check the connectors on the card and on the system board, and realign the card.

NOTICE:

To avoid damage to the WWAN card, never place cables under the card.

1 Insert the

WWAN card connector into the system board connector labeled

"WWAN" at a 45-degree angle by aligning the notch on the WWAN card to the slot on the system board connector.

2 Press down the other end of the WWAN card and tighten the screw securing the card to the system board.

3 Connect the appropriate antenna cables to the

WWAN card you are installing.

Connect the white striped cable to the connector on the card marked with a white triangle. Connect the black striped cable to the connector on the card marked with a black triangle.

4 Secure unused antenna cables in the protective mylar sleeve.

5 Replace the keyboard (see "Replacing the Keyboard" on page 173).

6 Replace the central control cover (see "Replacing the Central Control

Cover" on page 171).

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Flash Cache Module

The Flash Cache Module (FCM), is an internal flash drive that helps improve the performance of your computer.

NOTE:

This card is only compatible with the Windows Vista™ operating system.

NOTE: If you ordered a FCM with your computer, the card is already installed .

NOTE:

WWAN card and FCM share the same slot. You can install only one card at a time.

Removing the FCM

1 Follow the procedures in "Before You Begin" on page 163.

2 Remove the central control cover (see "Central Control Cover" on page 170).

3 Remove the keyboard (see "Keyboard" on page 172).

4 Ground yourself by touching one of the metal connectors on the back of the computer.

NOTE:

If you leave the area, ground yourself again when you return to the computer.

5 Remove the screw securing the FCM to the system board.

6 Lift the card out of its connector.

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1 2

1 screw 2 FCM card

Replacing the FCM

NOTICE:

When installing this card, ensure the two antenna cables are not under the card. The antenna cables are designed to lay alongside the FCM and into the protective sleeve. Installing the card on top of these antenna cables may cause damage to your computer.

NOTICE:

Install the FCM in the WWAN slot. Do not install an FCM in the WLAN card slot. Doing so may cause damage to your computer.

1 Connect the FCM to the connector on the system board.

2 Tighten the screw securing the FCM to the system board.

3 Replace the keyboard. (see "Replacing the Keyboard" on page 173)

4 Replace the central control cover. (see "Replacing the Central Control

Cover" on page 171)

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Coin-Cell Battery

CAUTION:

Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

NOTICE:

To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the back of the computer).

NOTICE:

To help prevent damage to the system board, you must remove the battery from the battery bay before you begin working inside the computer.

Removing the Coin-Cell Battery

1 Follow the procedures in "Before You Begin" on page 163.

2 Turn the computer over.

3 Loosen the captive screws on the coin-cell battery cover (see "Bottom

View" on page 34), and remove the cover.

4 Remove the modem (see "Modem" on page 177).

5 Disconnect the coin-cell battery cable from the system board.

1

1 coin-cell battery

2

2 battery cable connector

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NOTE:

The coin-cell battery is secured to the system board with double-sided tape.

6 Lift the coin-cell battery up and off the system board.

7 Remove the tape securing the coin-cell battery to the system board.

8 Disconnect and remove the coin-cell battery cable from the power connector on the system board.

Replacing the Coin-Cell Battery

1 Connect the coin-cell battery cable to the system board.

2 Place the coin-cell battery on the system board in the location marked .

3 Replace the modem (see "Modem" on page 177).

4 Replace the cover and tighten the screws.

Adding and Replacing Parts

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Dell™ QuickSet Features

NOTE:

This feature may not be available on your computer.

Dell QuickSet provides you with easy access to configure or view the following types of settings:

• Network connectivity

• Power management

• Display

• System information

Depending on what you want to do in Dell QuickSet, you can start it by either clicking, double-clicking, or right-clicking the QuickSet icon in the

Microsoft Windows taskbar. The taskbar is located in the lower-right corner of your screen.

For more information about QuickSet, right-click the QuickSet icon and select Help.

Dell™ QuickSet Features

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Traveling With Your Computer

Identifying Your Computer

• Attach a name tag or business card to the computer.

• Write down your Service Tag and store it in a safe place away from the computer or carrying case. Use the Service Tag if you need to report a loss or theft to law enforcement officials and to Dell.

• Create a file on the Microsoft

®

Windows

®

desktop called if_found. Place information such as your name, address, and phone number in this file.

• Contact your credit card company and ask if it offers coded identification tags.

Packing the Computer

• Remove any external devices attached to the computer and store them in a safe place.

• Fully charge the main battery and any spare batteries that you plan to carry with you.

• Shut down the computer.

• Disconnect the AC adapter.

NOTICE:

When the display is closed, extraneous items on the keyboard or palm rest could damage the display.

• Remove any extraneous items, such as paper clips, pens, and paper, from the keyboard and palm rest and close the display.

• Use the optional Dell carrying case to pack the computer and its accessories together safely.

• Avoid packing the computer with items such as shaving cream, colognes, perfumes, or food.

NOTICE:

If the computer has been exposed to extreme temperatures, allow it to acclimate to room temperature for 1 hour before turning it on.

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194

• Protect the computer, the batteries, and the hard drive from hazards such as extreme temperatures and overexposure to sunlight, dirt, dust, or liquids.

• Pack the computer so that it does not slide around in the trunk of your car or in an overhead storage compartment.

Travel Tips

NOTICE:

Do not move the computer while using the optical drive to prevent loss of data.

NOTICE:

Do not check the computer as baggage.

• Consider disabling wireless activity on your computer to maximize battery operating time. To disable wireless activity, use the wireless switch.

• Consider changing your power management options to maximize battery

operating time (see "Configuring Power Management Settings" on page 60).

• If you are traveling internationally, carry proof of ownership—or of your right to use the computer if it is company-owned—to speed your passage through customs. Investigate the customs regulations of the countries you plan to visit, and consider acquiring an international carnet (also known as a merchandise passport) from your government.

• Find out what type of electrical outlets are used in the countries you will visit, and have appropriate power adapters.

• Check with your credit card company for information about the kinds of emergency travel assistance it offers to users of portable computers.

Traveling by Air

NOTICE:

Do not walk the computer through a metal detector. Send the computer through an X-ray machine or have it hand-inspected.

• Ensure that you have a charged battery available in case you are asked to turn on the computer.

• Prior to entering the airplane, verify that using a computer is permitted.

Some airlines forbid the use of electronic devices during flight. All airlines forbid the use of electronic devices during takeoff and landing.

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book.book Page 195 Wednesday, September 16, 2009 11:12 AM

Getting Help

Obtaining Assistance

CAUTION:

If you need to remove the computer cover, first disconnect the computer power and modem cables from all electrical outlets.

If you experience a problem with your computer, you can complete the following steps to diagnose and troubleshoot the problem:

1 See "Troubleshooting" on page 115 for information and procedures that

pertain to the problem your computer is experiencing.

2 See "Dell Diagnostics" on page 115 for procedures on how to run Dell

Diagnostics.

3 Fill out the "Diagnostics Checklist" on page 200.

4 Use Dell's extensive suite of online services available at Dell Support

(support.dell.com) for help with installation and troubleshooting

procedures. See "Online Services" on page 196 for a more extensive list of

Dell Support online.

5 If the preceding steps have not resolved the problem, see "Contacting

Dell" on page 201.

NOTE:

Call Dell Support from a telephone near or at the computer so that the support staff can assist you with any necessary procedures.

NOTE:

Dell's Express Service Code system may not be available in all countries.

When prompted by Dell's automated telephone system, enter your Express

Service Code to route the call directly to the proper support personnel. If you do not have an Express Service Code, open the Dell Accessories folder, double-click the Express Service Code icon, and follow the directions.

For instructions on using the Dell Support, see "Technical Support and

Customer Service" on page 196.

NOTE:

Some of the following services are not always available in all locations outside the continental U.S. Call your local Dell representative for information on availability.

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196

Technical Support and Customer Service

Dell's support service is available to answer your questions about Dell™ hardware. Our support staff uses computer-based diagnostics to provide fast, accurate answers.

To contact Dell's support service, see "Before You Call" on page 199, and then

see the contact information for your region or go to support.dell.com.

DellConnect

DellConnect is a simple online access tool that allows a Dell service and support associate to access your computer through a broadband connection, diagnose your problem and repair it all under your supervision. For more information, go to support.dell.com and click DellConnect.

Online Services

You can learn about Dell products and services on the following websites: www.dell.com

www.dell.com/ap (Asian/Pacific countries only) www.dell.com/jp (Japan only) www.euro.dell.com (Europe only) www.dell.com/la (Latin American and Caribbean countries) www.dell.ca (Canada only)

You can access Dell Support through the following websites and e-mail addresses:

• Dell Support websites support.dell.com

support.jp.dell.com (Japan only) support.euro.dell.com (Europe only)

• Dell Support e-mail addresses [email protected]

[email protected]

Getting Help

book.book Page 197 Wednesday, September 16, 2009 11:12 AM [email protected] (Latin America and Caribbean countries only) [email protected] (Asian/Pacific countries only)

• Dell Marketing and Sales e-mail addresses [email protected] (Asian/Pacific countries only) [email protected] (Canada only)

• Anonymous file transfer protocol (FTP) ftp.dell.com

Log in as user: anonymous , and use your e-mail address as your password.

AutoTech Service

Dell's automated support service—AutoTech—provides recorded answers to the questions most frequently asked by Dell customers about their portable and desktop computers.

When you call AutoTech, use your touch-tone telephone to select the subjects that correspond to your questions. For the telephone number to call

for your region, see "Contacting Dell" on page 201.

Automated Order-Status Service

To check on the status of any Dell products that you have ordered, you can go to support.dell.com, or you can call the automated order-status service. A recording prompts you for the information needed to locate and report on

your order. For the telephone number to call for your region, see "Contacting

Dell" on page 201.

Problems With Your Order

If you have a problem with your order, such as missing parts, wrong parts, or incorrect billing, contact Dell for customer assistance. Have your invoice or packing slip handy when you call. For the telephone number to call for your

region, see "Contacting Dell" on page 201.

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Product Information

If you need information about additional products available from Dell, or if you would like to place an order, visit the Dell website at www.dell.com. For the telephone number to call for your region or to speak to a sales specialist,

see the "Contacting Dell" on page 201.

Returning Items for Warranty Repair or Credit

Prepare all items being returned, whether for repair or credit, as follows:

1 Call Dell to obtain a Return Material Authorization Number, and write it clearly and prominently on the outside of the box.

For the telephone number to call for your region, see "Contacting Dell" on page 201.

2 Include a copy of the invoice and a letter describing the reason for the return.

3 Include a copy of the Diagnostics Checklist (see "Diagnostics Checklist" on page 200), indicating the tests that you have run and any error

messages reported by the Dell Diagnostics (see "Dell Diagnostics" on page 115).

4 Include any accessories that belong with the item(s) being returned

(power cables, software floppy disks, guides, and so on) if the return is for credit.

5 Pack the equipment to be returned in the original (or equivalent) packing materials.

You are responsible for paying shipping expenses. You are also responsible for insuring any product returned, and you assume the risk of loss during shipment to Dell. Collect On Delivery (COD) packages are not accepted.

Returns that are missing any of the preceding requirements will be refused at

Dell’s receiving dock and returned to you.

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Before You Call

NOTE:

Have your Express Service Code ready when you call. The code helps Dell’s automated-support telephone system direct your call more efficiently. You may also be asked for your Service Tag (located on the back or bottom of your computer).

Remember to fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 200). If possible, turn on your computer before you call Dell for

assistance and call from a telephone at or near the computer. You may be asked to type some commands at the keyboard, relay detailed information during operations, or try other troubleshooting steps possible only at the computer itself. Ensure that the computer documentation is available.

CAUTION:

Before working inside your computer, follow the safety instructions in your Product Information Guide.

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200

Diagnostics Checklist

Name:

Date:

Address:

Phone number:

Service Tag (bar code on the back or bottom of the computer):

Express Service Code:

Return Material Authorization Number (if provided by Dell support technician):

Operating system and version:

Devices:

Expansion cards:

Are you connected to a network? Yes No

Network, version, and network adapter:

Programs and versions:

See your operating system documentation to determine the contents of the system’s start-up files. If the computer is connected to a printer, print each file.

Otherwise, record the contents of each file before calling Dell.

Error message, beep code, or diagnostic code:

Description of problem and troubleshooting procedures you performed:

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Contacting Dell

NOTE:

If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.

Dell provides several online and telephone-based support and service options.

Because availability varies by country and product, some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues:

1 Visit www.support.dell.com.

2 At the bottom of the page, verify your country or region.

3 Locate the Browse by Category section on the left side of the page and click Contact Us.

4 Select the appropriate service or support link based on your need.

5 Choose the method of contacting Dell that is convenient for you.

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Getting Help

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Specifications

NOTE:

Offerings may vary by region. For more information regarding the configuration of your computer, click Start→ Help and Support, and then select the option to view information about your computer.

Processor

Processor type

L1 cache

Intel

®

Core™2 processor

Intel

®

Celeron

®

processor (available in specific countries)

32 KB per instruction, 32 KB data cache per core

2 MB or 4 MB per core

667 and 800 MHz

L2 cache

External bus frequency

System Information

System chipset

Data bus width

DRAM bus width

Processor address bus width

Flash EPROM

Graphics bus

PCI bus

Intel 965GM Express chipset for integrated graphics

Intel 965PM Express chipset for discrete graphics

64 bits dual-channel (2) 64-bit buses

32 bits

1 MB

PCI-E X16

32 bits

ExpressCard

NOTE:

The ExpressCard slot is designed only for ExpressCards. It does NOT support

PC Cards.

ExpressCard controller Intel ICH8M

Specifications

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ExpressCard (continued)

ExpressCard connector

Cards supported one ExpressCard slot (54 mm)

ExpressCard/34 (34 mm)

ExpressCard/54 (54 mm)

1.5 V and 3.3 V

26 pins ExpressCard connector size

8-in-1 Memory Card Reader

8-in-1 memory card controller

8-in-1 memory card connector

Cards supported

Ricoh R5C833

8-in-1 combo card connector

• Secure Digital (SD)

• SDIO

• MultiMediaCard (MMC)

• Memory Stick

• Memory Stick PRO

• xD-Picture Card

• Hi Speed-SD

• Hi Density-SD

Memory

Memory module connector

Memory module capacities

Memory type

Minimum memory two SODIMM connectors

512 MB, 1 GB, 2 GB

667 MHz SODIMM DDR2

512 MB

Maximum memory 4 GB

NOTE:

In order to take advantage of the dual channel bandwidth capability, both memory slots must be populated and must match in size.

NOTE:

The available memory displayed does not reflect the complete maximum memory installed because some memory is reserved for system files.

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Specifications

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Ports and Connectors

Audio

IEEE 1394a

Consumer IR

Mini-Card

Modem

Network adapter

S-video TV-out

USB

Video

Communications

Modem:

Type

Controller

Interface

Network adapter

Wireless microphone connector, stereo headphone/speakers connector

4-pin serial connector sensor compatible with Philips RC6 (receive only) two Type IIIA Mini-Card slots

RJ-11 port

RJ-45 port

7-pin mini-DIN connector (optional S-video to composite video adapter cable) four 4-pin USB 2.0-compliant connector

15-hole connector v.92 56K MDC softmodem

Intel High-Definition Audio

10/100 Ethernet LAN on system board internal WLAN, WWAN, WPAN Mini-

Cards

WWAN ExpressCard

Bluetooth

®

2.0 wireless technology

Specifications

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Video

Video type:

Video controller

Video memory

LCD interface

TV support

Video type:

Video controller

Video memory

LCD interface

TV support

206

Audio

Audio type

Audio controller

Stereo conversion

Interfaces:

Internal

External

Speaker

Specifications integrated on system board

Intel 965GM Express chipset for integrated graphics up to 64 MB of shared memory (with

512 MB of system memory) or 320 MB of shared memory (with 1 GB of system memory)

LVDS

NTSC or PAL in S-video, composite, and component modes discrete

NVIDIA

®

GeForce 8600M GS

128MB dedicated memory with shared memory up to 64 MB of shared memory

(with 512 MB system memory); 256 MB of shared memory (with 1 GB system memory);

384 MB of shared memory (with 2 GB system memory)

LVDS

NTSC or PAL in S-video, composite, and component modes multi-channel high-definition audio codec

High Definition Audio (HDA) bus

24-bit (analog-to-digital and digital-toanalog)

Intel High Definition Audio microphone-in connector, stereo headphones/speakers connector two stereo 2 W speakers

book.book Page 207 Wednesday, September 16, 2009 11:12 AM

Audio (continued)

Internal speaker amplifier

Volume controls

Display

Type (active-matrix TFT)

Dimensions:

Height

Width

Diagonal

Maximum resolutions:

WXGA

WXGA with TrueLife

WXGA+ with TrueLife

Refresh rate

Operating angle

Viewing angles:

Horizontal

Vertical

Pixel pitch:

WXGA

WXGA with TrueLife

WXGA+ with TrueLife

2 Watts per channel into 4 ohms program menus, media control buttons

14.1-inch WXGA

14.1-inch WXGA with TrueLife

14.1-inch WXGA+ with TrueLife

189.84 mm (7.47 in)

303.7 mm (11.95 in)

358.2 mm (14.1 in)

1280 x 800 at 262 K colors

1280 x 800 at 262 K colors

1440 x 900 at 262K colors

60 Hz

0 ° (closed) to 145°

±40° (WXGA)

±40° (WXGA with TrueLife)

±40° (WXGA+ with TrueLife)

+15°/–30° (WXGA)

+15°/–30° (WXGA with TrueLife)

+15°/–30° (WXGA+ with TrueLife)

0.237 mm

0.237 mm

0.211 mm

Specifications

207

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Display (continued)

Controls

208

Keyboard

Number of keys

Layout

Camera

Pixel

Video Resolution

Diagonal Viewing Angle

Touch Pad

X/Y position resolution

(graphics table mode)

Size:

Width

Height

Battery

Type

Dimensions:

Depth

Height

Width

Weight

Specifications brightness can be controlled through

keyboard shortcuts (see "Display Functions" on page 50)

101 (U.S. and Canada); 88 (Europe); 91

(Japan)

QWERTY/AZERTY/Kanji

2.0 mega pixel

640x480 at 30fps

60°

240 cpi

71.7-mm (2.8-in) sensor-active area

34.08-mm (1.3-in) rectangle

9-cell "smart" lithium ion

6-cell "smart" lithium ion

69.25 mm (2.73 in) (9 cell)

49.76 mm (1.96 in) (6 cell)

21.0 mm (0.83 in) (9 cell)

20.4 mm (0.8 in) (6 cell)

209.4 mm (8.26 in) (6 & 9 cells)

0.49 kg (1.08 lb) (9 cell)

0.34 kg (0.75 lb) (6 cell)

book.book Page 209 Wednesday, September 16, 2009 11:12 AM

Battery (continued)

Voltage

Charge time (approximate) :

Computer off

Operating time

Life span (approximate)

Temperature range:

Operating

Storage

Coin-cell battery

AC Adapter

Input voltage

Input current (maximum)

Input frequency

Output current (65 W)

Output current (90 W)

Output power

Rated output voltage

11.1 VDC

4 hours

Battery operating time varies depending on operating conditions and can be significantly reduced under certain power-intensive

conditions (see "Power Problems" on page 140).

See "Using a Battery" on page 55 for more

information on battery life.

300 discharge/charge cycles

0° to 35°C (32° to 95°F)

–40° to 65°C (–40° to 149°F)

CR-2032

100–240 VAC

1.5 A

50–60 Hz

4.34 A (maximum at 4-second pulse)

3.34 A (65 W) (continuous)

5.62 A (maximum at 4-second pulse)

4.62 A (90 W) (continuous)

65 W, 90 W

19.5 +/– 1.0 VDC

Specifications

209

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210

AC Adapter (continued)

Dimensions (65 W):

Height

Width

Depth

Weight (with cables)

Dimensions (90 W):

Height

Width

Depth

Weight (with cables)

Temperature range:

Operating

Storage

Physical

Height

Width

Depth

Weight (with 6-cell battery):

Configurable to less than

Environmental

Temperature range:

Operating

Storage

Relative humidity (maximum):

Operating

Storage

Specifications

28.2 mm (1.11 in)

57.9 mm (2.28 in)

137.2 mm (5.4 in)

0.4 kg (0.9 lb)

34.2 mm (1.34 in)

60.8 mm (2.39 in)

153.4 mm (6.0 in)

0.46 kg (1.01 lb)

0° to 35°C (32° to 95°F)

–40° to 65°C (–40° to 149°F)

32.1 mm (1.26 in) - front

38.9 mm (1.53 in) - back

333.5 mm (13.13 in)

244 mm (9.61 in)

2.497 kg (5.5 lb)

0° to 35°C (32° to 95°F)

–40° to 65°C (–40° to 149°F)

10% to 90% (noncondensing)

5% to 95% (noncondensing)

book.book Page 211 Wednesday, September 16, 2009 11:12 AM

Environmental (continued)

Maximum vibration (using a random vibration spectrum that simulates user environment):

Operating

Storage

Maximum shock (Measured with hard drive in operating status and a

2-ms half-sine pulse for operating.

Also measured with hard drive in head-parked position and a 2-ms halfsine pulse for storage):

0.66 GRMS

1.3 GRMS

Operating

Storage

Altitude (maximum):

Operating

143 G

163 G

Storage

Airborne contaminant level

–15.2 to 3048 m (–50 to 10,000 ft)

–15.2 to 10,668 m (–50 to 35,000 ft)

G2 or lower as defined by ISA-S71.04-1985

Specifications

211

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212

Specifications

book.book Page 213 Wednesday, September 16, 2009 11:12 AM

Appendix

Using the System Setup Program

NOTE:

Your operating system may automatically configure most of the options available in system setup, thus overriding options that you set through system setup.

An exception is the External Hot Key option, which you can disable or enable only through system setup. For more information on configuring features for your operating system, access the Help and Support Center. To access the Help and

Support Center in Windows XP, click Start→ Help and Support. In Windows Vista, click the Windows Vista Start button → Help and Support.

You can use system setup as follows:

• To set or change user-selectable features such as your computer password

• To verify information about the computer's current configuration such as the amount of system memory

After you set up the computer, run system setup to familiarize yourself with your system configuration information and optional settings. You may want to write down the information for future reference.

The system setup screens display the current setup information and settings for your computer, such as:

• System configuration

• Boot order

• Boot (start-up) configuration

• Basic device configuration settings

• System security and hard drive password settings

NOTE:

Unless you are an expert computer user or are directed to do so by Dell technical support, do not change the system setup settings. Certain changes might make your computer work incorrectly.

Appendix

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214

Viewing the System Setup Screen

1 Turn on (or restart) your computer.

2 When the DELL logo appears, press <F2> immediately.

If you wait too long and the Microsoft

®

Windows

®

logo appears, continue to wait until you see the Windows desktop, then shut down your computer and try again.

System Setup Screen

NOTE:

For information about a specific item on a system setup screen, highlight the item and see the Help area on the screen.

On each screen, the system setup options are listed at the left. To the right of each option is the setting or value for that option. You can change settings that appear as white type on the screen. Options or values that you cannot change (because they are determined by the computer) appear less bright.

The upper-right corner of the screen displays help information for the currently highlighted option; the lower-right corner displays information about the computer. System setup key functions are listed across the bottom of the screen.

Commonly Used Options

Certain options require that you reboot the computer for new settings to take effect.

Changing the Boot Sequence

The boot sequence, or boot order, tells the computer where to look to find the software needed to start the operating system. You can control the boot sequence and enable/disable devices using the Boot Order page of the system setup program.

NOTE:

To change the boot sequence on a one-time-only basis, see "Performing a

One-Time Boot" on page 215.

The Boot Order page displays a general list of the bootable devices that may be installed in your computer, including but not limited to the following:

• Diskette Drive

• Internal HDD

Appendix

book.book Page 215 Wednesday, September 16, 2009 11:12 AM

• USB Storage Device

• CD/DVD/CD-RW drive

• Modular bay HDD

NOTE:

Only devices that are preceded by a number are bootable.

During the boot routine, the computer starts at the top of the list and scans each enabled device for the operating system start-up files. When the computer finds the files, it stops searching and starts the operating system.

To control the boot devices, select (highlight) a device by pressing the downarrow or up-arrow key, and then enable or disable the device or change its order in the list.

• To enable or disable a device, highlight the item and press the space bar.

Enabled items are preceded by a number; disabled items are not preceded by a number.

• To reorder a device in the list, highlight the device and press <u> to move the device up the list or <d> to move a device down the list.

Boot sequence changes take effect as soon as you save the changes and exit the system setup program.

Performing a One-Time Boot

You can set a one-time-only boot sequence without entering the system setup program (you can also use this procedure to boot the Dell Diagnostics on the diagnostics utility partition on your hard drive).

1 Shut down the computer through the Start menu.

2 Connect the computer to an electrical outlet.

3 Turn on the computer. When the DELL logo appears, press <F12> immediately.

If you wait too long and the Windows logo appears, continue to wait until you see the Windows desktop, then shut down your computer and try again.

4 When the boot device list appears, highlight the device from which you want to boot and press <Enter>.

The computer boots to the selected device.

The next time you reboot the computer, the previous boot order is restored.

Appendix

215

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Cleaning Your Computer

CAUTION:

Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide.

Computer, Keyboard, and Display

CAUTION:

Before you clean your computer, disconnect the computer from the electrical outlet and remove any installed batteries. Clean your computer with a soft cloth dampened with water. Do not use liquid or aerosol cleaners, which may contain flammable substances.

• Use a can of compressed air to remove dust from between the keys on the keyboard and to remove any dirt or lint from the display.

NOTICE:

To help prevent damage to the computer or display, do not spray cleaning solution directly onto the display. Only use products specifically designed for cleaning displays, and follow the instructions that are included with the product.

• Moisten a soft, lint-free cloth with either water or a display cleaner. Do not use alcohol or an ammonia-based cleaner. Wipe the display gently working from the center to the edges until it is clean and any fingerprints are removed. Do not use excessive pressure.

NOTICE:

To prevent damage to the antiglare coating, do not wipe the display with soap or alcohol.

• Moisten a soft, lint-free cloth with water and wipe the computer and keyboard. Do not allow water from the cloth to seep between the touch pad and the surrounding palm rest.

• To clean your monitor screen, lightly dampen a soft, clean cloth with water.

You can also use a special screen-cleaning tissue or solution suitable for the monitor’s antistatic coating.

• Wipe the keyboard, computer, and monitor plastics with a soft cleaning cloth moistened with a solution of three parts water and one part dishwashing detergent.

NOTICE:

Do not soak the cloth or let water drip inside your computer or keyboard.

216

Appendix

book.book Page 217 Wednesday, September 16, 2009 11:12 AM

Touch Pad

1 Shut down and turn off your computer (see "Turning Off Your Computer" on page 164).

2 Disconnect any attached devices from the computer and from their electrical outlets.

3 Remove any installed batteries (see "Battery Performance" on page 55).

4 Moisten a soft, lint-free cloth with water, and wipe it gently across the surface of the touch pad. Do not allow water from the cloth to seep between the touch pad and the surrounding palm rest.

Mouse

NOTICE:

Disconnect the mouse from the computer before cleaning the mouse

If your screen cursor skips or moves abnormally, clean the mouse.

Cleaning a Non-Optical Mouse

1 Clean the outside casing of the mouse with a cloth moistened with a mild cleaning solution.

2 Turn the retainer ring on the underside of your mouse counterclockwise, and then remove the ball.

3 Wipe the ball with a clean, lint-free cloth.

4 Blow carefully into the ball cage or use a can of compressed air to dislodge dust and lint.

5 If the rollers inside the ball cage are dirty, clean the rollers with a cotton swab moistened lightly with isopropyl alcohol.

6 Recenter the rollers in their channels if they are misaligned. Ensure that fluff from the swab is not left on the rollers.

7 Replace the ball and retainer ring, and turn the retainer ring clockwise until it clicks into place.

Cleaning an Optical Mouse

Clean the outside casing of the mouse with a cloth moistened with a mild cleaning solution.

Appendix

217

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Media

NOTICE:

Always use compressed air to clean the lens in the optical drive, and follow the instructions that come with the compressed air product. Never touch the lens in the drive.

If you notice problems, such as skipping, with the playback quality of your media, try cleaning the discs.

1 Hold the disc by its outer edge. You can also touch the inside edge of the center hole.

NOTICE:

To help prevent damage to the surface, do not wipe in a circular motion around the disc.

2 With a soft, lint-free cloth, gently wipe the bottom of the disc (the unlabeled side) in a straight line from the center to the outer edge of the disc.

For stubborn dirt, try using water or a diluted solution of water and mild soap. You can also purchase commercial products that clean discs and provide some protection from dust, fingerprints, and scratches. Cleaning products for CDs are also safe to use on DVDs.

Dell Technical Support Policy (U.S. Only)

Technician assisted technical support requires the cooperation and participation of the customer in the troubleshooting process and provides for restoration of the operating system, software programs, and hardware drivers to the original default configuration as shipped from Dell, as well as the verification of appropriate functionality of the computer and all Dell-installed hardware. In addition to this technician assisted technical support, online technical support is available at support.dell.com. Additional technical support options may be available for purchase.

218

Appendix

book.book Page 219 Wednesday, September 16, 2009 11:12 AM

Dell provides limited technical support for the computer and any "Dellinstalled" software and peripherals

1

. Support for third-party software and peripherals is provided by the original manufacturer, including those purchased and/or installed through Dell Software and Peripherals, Readyware, and Custom Factory Integration

2

.

1

Repair services are provided pursuant to the terms and conditions of your limited warranty and any optional support service contract purchased with the computer.

2

All Dell-standard components included in a Custom Factory Integration (CFI) project are covered by the standard Dell limited warranty for your computer. However, Dell also extends a parts replacement program to cover all nonstandard, third-party hardware components integrated through CFI for the duration of the computer’s service contract.

Definition of "Dell-Installed" Software and Peripherals

Dell-installed software includes the operating system and some of the software programs that are installed on the computer during the manufacturing process (Microsoft Office, Norton Antivirus, etc).

Dell-installed peripherals include any internal expansion cards, or Dellbranded module bay or ExpressCard accessories. In addition, any

Dell-branded monitors, keyboards, mice, speakers, microphones for telephonic modems, networking products, and all associated cabling are included.

Definition of "Third-Party" Software and Peripherals

Third-party software and peripherals include any peripheral, accessory, or software program sold by Dell not under the Dell brand (printers, scanners, cameras, games, etc). Support for all third-party software and peripherals is provided by the original manufacturer of the product.

FCC Notice (U.S. Only)

FCC Class B

This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the manufacturer’s instruction manual, may cause interference with radio and television reception. This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules.

Appendix

219

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This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

• This device may not cause harmful interference.

• This device must accept any interference received, including interference that may cause undesired operation.

NOTICE:

The FCC regulations provide that changes or modifications not expressly approved by Dell Inc. could void your authority to operate this equipment.

These limits are designed to provide reasonable protection against harmful interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference with radio or television reception, which can be determined by turning the equipment off and on, you are encouraged to try to correct the interference by one or more of the following measures:

• Reorient the receiving antenna.

• Relocate the system with respect to the receiver.

• Move the system away from the receiver.

• Plug the system into a different outlet so that the system and the receiver are on different branch circuits.

If necessary, consult a representative of Dell Inc. or an experienced radio/television technician for additional suggestions.

The following information is provided on the device or devices covered in this document in compliance with the FCC regulations:

Product name:

Model number:

Company name:

Dell™ Vostro™ 1400

PP26L

Dell Inc.

Worldwide Regulatory Compliance & Environmental Affairs

One Dell Way

Round Rock, TX 78682 USA

512-338-4400

220

Appendix

book.book Page 221 Wednesday, September 16, 2009 11:12 AM

Macrovision Product Notice

This product incorporates copyright protection technology that is protected by U.S. patents and other intellectual property rights. Use of this copyright protection technology must be authorized by Macrovision, and is intended for home and other limited viewing uses only unless otherwise authorized by

Macrovision. Reverse engineering or disassembly is prohibited.

Appendix

221

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222

Appendix

book.book Page 223 Wednesday, September 16, 2009 11:12 AM

Glossary

Terms in this Glossary are provided for informational purposes only and may or may not describe features included with your particular computer.

A

AC — alternating current — The form of electricity that powers your computer when you plug the AC adapter power cable in to an electrical outlet.

ACPI — advanced configuration and power interface — A power management specification that enables Microsoft

®

Windows

®

operating systems to put a computer in standby or hibernate mode to conserve the amount of electrical power allocated to each device attached to the computer.

AGP — accelerated graphics port — A dedicated graphics port that allows system memory to be used for video-related tasks. AGP delivers a smooth, true-color video image because of the faster interface between the video circuitry and the computer memory.

AHCI — Advanced Host Controller Interface — An interface for a SATA hard drive

Host Controller which allows the storage driver to enable technologies such as Native

Command Queuing (NCQ) and hot plug.

ALS — ambient light sensor — A feature that helps to control display brightness.

antivirus software — A program designed to identify, quarantine, and/or delete viruses from your computer.

ASF — alert standards format — A standard to define a mechanism for reporting hardware and software alerts to a management console. ASF is designed to be platform- and operating system-independent.

B

battery life span — The length of time (years) during which a portable computer battery is able to be depleted and recharged.

battery operating time — The length of time (minutes or hours) that a portable computer battery powers the computer.

Glossary

223

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BIOS — basic input/output system — A program (or utility) that serves as an interface between the computer hardware and the operating system. Unless you understand what effect these settings have on the computer, do not change them. Also referred to as system setup.

bit — The smallest unit of data interpreted by your computer.

Blu-ray Disc™ (BD)— An optical storage technology offering storage capacity of up to 50 GB, full 1080p video resolution (HDTV required), and as many as 7.1 channels of native, uncompressed surround sound.

Blue-ray Disk Recordable (BD-R) — Blu-ray Disk recordable refers to two optical disc formats that can be recorded with an optical disk recorder. BD-R discs can be written to once.

Blu-ray Disk RE (BD-RE) — Blu-ray Disk RE can be erased and recorded multiple times.

Bluetooth

®

wireless technology — A wireless technology standard for short-range

(9 m [29 feet]) networking devices that allows for enabled devices to automatically recognize each other.

boot sequence — Specifies the order of the devices from which the computer attempts to boot.

bootable CD — A CD that you can use to start your computer. In case your hard drive is damaged or your computer has a virus, ensure that you always have a bootable CD or floppy disk available. Your Drivers and Utilities media is a bootable CD.

bootable disk — A disk that you can use to start your computer. In case your hard drive is damaged or your computer has a virus, ensure that you always have a bootable

CD or floppy disk available.

bps — bits per second — The standard unit for measuring data transmission speed.

BTU — British thermal unit — A measurement of heat output.

bus — A communication pathway between the components in your computer.

bus speed — The speed, given in MHz, that indicates how fast a bus can transfer information.

byte — The basic data unit used by your computer. A byte is usually equal to 8 bits.

C

C — Celsius — A temperature measurement scale where 0° is the freezing point and

100° is the boiling point of water.

224

Glossary

book.book Page 225 Wednesday, September 16, 2009 11:12 AM cache — A special high-speed storage mechanism which can be either a reserved section of main memory or an independent high-speed storage device. The cache enhances the efficiency of many processor operations.

L1 cache — Primary cache stored inside the processor.

L2 cache — Secondary cache which can either be external to the processor or incorporated into the processor architecture.

carnet — An international customs document that facilitates temporary imports into foreign countries. Also known as a merchandise passport.

CD-R — CD recordable — A recordable version of a CD. Data can be recorded only once onto a CD-R. Once recorded, the data cannot be erased or written over.

CD-RW — CD rewritable — A rewritable version of a CD. Data can be written to a

CD-RW disc, and then erased and written over (rewritten).

CD-RW drive — A drive that can read CDs and write to CD-RW (rewritable CDs) and CD-R (recordable CDs) discs. You can write to CD-RW discs multiple times, but you can write to CD-R discs only once.

CD-RW/DVD drive — A drive, sometimes referred to as a combo drive, that can read

CDs and DVDs and write to CD-RW (rewritable CDs) and CD-R (recordable CDs) discs. You can write to CD-RW discs multiple times, but you can write to CD-R discs only once.

clock speed — The speed, given in MHz, that indicates how fast computer components that are connected to the system bus operate.

CMOS — A type of electronic circuit. Computers use a small amount of batterypowered CMOS memory to hold date, time, and system setup options.

COA — Certificate of Authenticity — The Windows alpha-numeric code located on a sticker on your computer. Also referred to as the Product Key or

Product ID.

Consumer IR — A port that allows you to transfer data between the computer and infrared-compatible devices without using a cable connection.

Control Panel — A Windows utility that allows you to modify operating system and hardware settings, such as display settings.

controller — A chip that controls the transfer of data between the processor and memory or between the processor and devices.

CRIMM — continuity rambus in-line memory module — A special module that has no memory chips and is used to fill unused RIMM slots.

cursor — The marker on a display or screen that shows where the next keyboard, touch pad, or mouse action will occur. It often is a blinking solid line, an underline character, or a small arrow.

Glossary

225

book.book Page 226 Wednesday, September 16, 2009 11:12 AM

D

DDR SDRAM — double-data-rate SDRAM — A type of SDRAM that doubles the data burst cycle, improving system performance.

DDR2 SDRAM — double-data-rate 2 SDRAM — A type of DDR SDRAM that uses a

4-bit prefetch and other architectural changes to boost memory speed to over

400 MHz.

device — Hardware such as a disk drive, printer, or keyboard that is installed in or connected to your computer.

device driver — See driver.

DIMM — dual in-line memory module — A circuit board with memory chips that connects to a memory module on the system board.

DIN connector — A round, six-pin connector that conforms to DIN (Deutsche

Industrie-Norm) standards; it is typically used to connect PS/2 keyboard or mouse cable connectors.

disk striping — A technique for spreading data over multiple disk drives. Disk striping can speed up operations that retrieve data from disk storage. Computers that use disk striping generally allow the user to select the data unit size or stripe width.

DMA — direct memory access — A channel that allows certain types of data transfer between RAM and a device to bypass the processor.

DMTF — Distributed Management Task Force — A consortium of hardware and software companies who develop management standards for distributed desktop, network, enterprise, and Internet environments.

domain — A group of computers, programs, and devices on a network that are administered as a unit with common rules and procedures for use by a specific group of users. A user logs on to the domain to gain access to the resources.

DRAM — dynamic random-access memory — Memory that stores information in integrated circuits containing capacitors.

driver — Software that allows the operating system to control a device such as a printer. Many devices do not work properly if the correct driver is not installed in the computer.

DSL — Digital Subscriber Line — A technology that provides a constant, high-speed

Internet connection through an analog telephone line. dual-core — An Intel

®

technology in which two physical computational units exist inside a single processor package, thereby increasing computing efficiency and multitasking ability.

226

Glossary

book.book Page 227 Wednesday, September 16, 2009 11:12 AM dual display mode — A display setting that allows you to use a second monitor as an extension of your display. Also referred to as extended display mode.

DVD-R — DVD recordable — A recordable version of a DVD. Data can be recorded only once onto a DVD-R. Once recorded, the data cannot be erased or written over.

DVD+RW — DVD rewritable — A rewritable version of a DVD. Data can be written to a DVD+RW disc, and then erased and written over (rewritten). (DVD+RW technology is different from DVD-RW technology.)

DVD+RW drive — drive that can read DVDs and most CD media and write to

DVD+RW (rewritable DVDs) discs.

DVI — digital video interface — A standard for digital transmission between a computer and a digital video display.

E

ECC — error checking and correction — A type of memory that includes special circuitry for testing the accuracy of data as it passes in and out of memory.

ECP — extended capabilities port — A parallel connector design that provides improved bidirectional data transmission. Similar to EPP, ECP uses direct memory access to transfer data and often improves performance.

EIDE — enhanced integrated device electronics — An improved version of the IDE interface for hard drives and CD drives.

EMI — electromagnetic interference — Electrical interference caused by electromagnetic radiation.

ENERGY STAR

®

— Environmental Protection Agency requirements that decrease the overall consumption of electricity.

EPP — enhanced parallel port — A parallel connector design that provides bidirectional data transmission.

ESD — electrostatic discharge — A rapid discharge of static electricity. ESD can damage integrated circuits found in computer and communications equipment.

expansion card — A circuit board that installs in an expansion slot on the system board in some computers, expanding the capabilities of the computer. Examples include video, modem, and sound cards.

expansion slot — A connector on the system board (in some computers) where you insert an expansion card, connecting it to the system bus.

ExpressCard — A removable I/O card adhering to the PCMCIA standard. Modems and network adapters are common types of ExpressCards. ExpressCards support both the PCI Express and USB 2.0 standard.

Glossary

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book.book Page 228 Wednesday, September 16, 2009 11:12 AM

Express Service Code — A numeric code located on a sticker on your Dell™ computer. Use the Express Service Code when contacting Dell for assistance. Express

Service Code service may not be available in some countries.

extended display mode — A display setting that allows you to use a second monitor as an extension of your display. Also referred to as dual display mode.

extended PC Card — A PC Card that extends beyond the edge of the PC Card slot when installed.

F

Fahrenheit — A temperature measurement scale where 32° is the freezing point and

212° is the boiling point of water.

FBD — fully-buffered DIMM — A DIMM with DDR2 DRAM chips and an

Advanced Memory Buffer (AMB) that speeds communication between the DDR2

SDRAM chips and the system.

FCC — Federal Communications Commission — A U.S. agency responsible for enforcing communications-related regulations that state how much radiation computers and other electronic equipment can emit.

fingerprint reader — A strip sensor that uses your unique fingerprint to authenticate your user identity to help secure your computer. folder — A term used to describe space on a disk or drive where files are organized and grouped. Files in a folder can be viewed and ordered in various ways, such as alphabetically, by date, and by size.

format — The process that prepares a drive or disk for file storage. When a drive or disk is formatted, the existing information on it is lost.

FSB — front side bus — The data path and physical interface between the processor and RAM.

FTP — file transfer protocol — A standard Internet protocol used to exchange files between computers connected to the Internet.

G

G — gravity — A measurement of weight and force.

GB — gigabyte — A measurement of data storage that equals 1024 MB

(1,073,741,824 bytes). When used to refer to hard drive storage, the term is often rounded to 1,000,000,000 bytes.

228

Glossary

book.book Page 229 Wednesday, September 16, 2009 11:12 AM

GHz — gigahertz — A measurement of frequency that equals one thousand million

Hz, or one thousand MHz. The speeds for computer processors, buses, and interfaces are often measured in GHz.

graphics mode — A video mode that can be defined as x horizontal pixels by y vertical pixels by z colors. Graphics modes can display an unlimited variety of shapes and fonts.

GUI — graphical user interface — Software that interacts with the user by means of menus, windows, and icons. Most programs that operate on the Windows operating systems are GUIs.

H

hard drive — A drive that reads and writes data on a hard disk. The terms hard drive and hard disk are often used interchangeably.

heat sink — A metal plate on some processors that helps dissipate heat.

hibernate mode — A power management mode that saves everything in memory to a reserved space on the hard drive and then turns off the computer. When you restart the computer, the memory information that was saved to the hard drive is automatically restored.

HTTP — hypertext transfer protocol — A protocol for exchanging files between computers connected to the Internet.

Hyper-Threading — Hyper-Threading is an Intel technology that can enhance overall computer performance by allowing one physical processor to function as two logical processors, capable of performing certain tasks simultaneously.

Hz — hertz — A unit of frequency measurement that equals 1 cycle per second.

Computers and electronic devices are often measured in kilohertz (kHz), megahertz

(MHz), gigahertz (GHz), or terahertz (THz).

I

IC — integrated circuit — A semiconductor wafer, or chip, on which thousands or millions of tiny electronic components are fabricated for use in computer, audio, and video equipment.

IDE — integrated device electronics — An interface for mass storage devices in which the controller is integrated into the hard drive or CD drive.

IEEE 1394 — Institute of Electrical and Electronics Engineers, Inc. — A highperformance serial bus used to connect IEEE 1394-compatible devices, such as digital cameras and DVD players, to the computer.

Glossary

229

book.book Page 230 Wednesday, September 16, 2009 11:12 AM infrared sensor — A port that allows you to transfer data between the computer and infrared-compatible devices without using a cable connection.

integrated — Usually refers to components that are physically located on the computer’s system board. Also referred to as built-in.

I/O — input/output — An operation or device that enters and extracts data from your computer. Keyboards and printers are I/O devices.

I/O address — An address in RAM that is associated with a specific device (such as a serial connector, parallel connector, or expansion slot) and allows the processor to communicate with that device.

IrDA — Infrared Data Association — The organization that creates international standards for infrared communications.

IRQ — interrupt request — An electronic pathway assigned to a specific device so that the device can communicate with the processor. Each device connection must be assigned an IRQ. Although two devices can share the same IRQ assignment, you cannot operate both devices simultaneously.

ISP — Internet service provider — A company that allows you to access its host server to connect directly to the Internet, send and receive e-mail, and access websites. The

ISP typically provides you with a software package, user name, and access phone numbers for a fee.

K

Kb — kilobit — A unit of data that equals 1024 bits. A measurement of the capacity of memory integrated circuits.

KB — kilobyte — A unit of data that equals 1024 bytes but is often referred to as

1000 bytes.

key combination — A command requiring you to press multiple keys at the same time.

kHz — kilohertz — A measurement of frequency that equals 1000 Hz.

230

L

LAN — local area network — A computer network covering a small area. A LAN usually is confined to a building or a few nearby buildings. A LAN can be connected to another LAN over any distance through telephone lines and radio waves to form a wide area network (WAN).

LCD — liquid crystal display — The technology used by portable computer and flatpanel displays.

Glossary

book.book Page 231 Wednesday, September 16, 2009 11:12 AM

LED — light-emitting diode — An electronic component that emits light to indicate the status of the computer.

local bus — A data bus that provides a fast throughput for devices to the processor.

LPT — line print terminal — The designation for a parallel connection to a printer or other parallel device.

M

Mb — megabit — A measurement of memory chip capacity that equals 1024 Kb.

Mbps — megabits per second — One million bits per second. This measurement is typically used for transmission speeds for networks and modems.

MB — megabyte — A measurement of data storage that equals 1,048,576 bytes. 1 MB equals 1024 KB. When used to refer to hard drive storage, the term is often rounded to

1,000,000 bytes.

MB/sec — megabytes per second — One million bytes per second. This measurement is typically used for data transfer ratings.

media bay — A bay that supports devices such as optical drives, a second battery, or a

Dell TravelLite™ module.

memory — A temporary data storage area inside your computer. Because the data in memory is not permanent, it is recommended that you frequently save your files while you are working on them, and always save your files before you shut down the computer. Your computer can contain several different forms of memory, such as

RAM, ROM, and video memory. Frequently, the word memory is used as a synonym for RAM.

memory address — A specific location where data is temporarily stored in RAM.

memory mapping — The process by which the computer assigns memory addresses to physical locations at start-up. Devices and software can then identify information that the processor can access.

memory module — A small circuit board containing memory chips, which connects to the system board.

MHz — megahertz — A measure of frequency that equals 1 million cycles per second.

The speeds for computer processors, buses, and interfaces are often measured in MHz.

Mini PCI — A standard for integrated peripheral devices with an emphasis on communications such as modems and NICs. A Mini PCI card is a small external card that is functionally equivalent to a standard PCI expansion card.

Glossary

231

book.book Page 232 Wednesday, September 16, 2009 11:12 AM

Mini-Card — A small card designed for integrated peripherals, such as communication NICs. The Mini-Card is functionally equivalent to a standard PCI expansion card.

Mobile Broadband network — (also known as a WWAN) is a series of interconnected computers that communicate with each other through wireless cellular technology and provides Internet access in the same varied locations from which cellular telephone service is available. Your computer can maintain the Mobile Broadband network connection regardless of its physical location, as long as the computer remains in the service area of your cellular service provider.

modem — A device that allows your computer to communicate with other computers over analog telephone lines. Three types of modems include: external, PC Card, and internal. You typically use your modem to connect to the Internet and exchange e-mail.

module bay — See media bay.

MP — megapixel — A measure of image resolution used for digital cameras.

ms — millisecond — A measure of time that equals one thousandth of a second.

Access times of storage devices are often measured in ms.

N

network adapter — A chip that provides network capabilities. A computer may include a network adapter on its system board, or it may contain a PC Card with an adapter on it. A network adapter is also referred to as a NIC (network interface controller).

NIC — See network adapter.

notification area — The section of the Windows taskbar that contains icons for providing quick access to programs and computer functions, such as the clock, volume control, and print status. Also referred to as system tray.

ns — nanosecond — A measure of time that equals one billionth of a second.

NVRAM — nonvolatile random access memory — A type of memory that stores data when the computer is turned off or loses its external power source. NVRAM is used for maintaining computer configuration information such as date, time, and other system setup options that you can set.

232

Glossary

book.book Page 233 Wednesday, September 16, 2009 11:12 AM

O

optical drive — A drive that uses optical technology to read or write data from CDs,

DVDs, or DVD+RWs. Example of optical drives include CD drives, DVD drives,

CD-RW drives, and CD-RW/DVD combo drives.

P

parallel connector — An I/O port often used to connect a parallel printer to your computer. Also referred to as an LPT port.

partition — A physical storage area on a hard drive that is assigned to one or more logical storage areas known as logical drives. Each partition can contain multiple logical drives.

PC Card — A removable I/O card adhering to the PCMCIA standard. Modems and network adapters are common types of PC Cards.

PCI — peripheral component interconnect — PCI is a local bus that supports 32-and

64-bit data paths, providing a high-speed data path between the processor and devices such as video, drives, and networks.

PCI Express — A modification to the PCI interface that boosts the data transfer rate between the processor and the devices attached to it. PCI Express can transfer data at speeds from 250 MB/sec to 4 GB/sec. If the PCI Express chip set and the device are capable of different speeds, they will operate at the slower speed.

PCMCIA — Personal Computer Memory Card International Association — The organization that establishes standards for PC Cards.

PIO — programmed input/output — A method of transferring data between two devices through the processor as part of the data path.

pixel — A single point on a display screen. Pixels are arranged in rows and columns to create an image. A video resolution, such as 800 x 600, is expressed as the number of pixels across by the number of pixels up and down.

Plug-and-Play — The ability of the computer to automatically configure devices. Plug and Play provides automatic installation, configuration, and compatibility with existing hardware if the BIOS, operating system, and all devices are Plug and Play compliant.

POST — power-on self-test — Diagnostics programs, loaded automatically by the

BIOS, that perform basic tests on the major computer components, such as memory, hard drives, and video. If no problems are detected during POST, the computer continues the start-up.

Glossary

233

book.book Page 234 Wednesday, September 16, 2009 11:12 AM

234 processor — A computer chip that interprets and executes program instructions.

Sometimes the processor is referred to as the CPU (central processing unit).

PS/2 — personal system/2 — A type of connector for attaching a PS/2-compatible keyboard, mouse, or keypad.

PXE — pre-boot execution environment — A WfM (Wired for Management) standard that allows networked computers that do not have an operating system to be configured and started remotely.

R

RAID — redundant array of independent disks — A method of providing data redundancy. Some common implementations of RAID include RAID 0, RAID 1,

RAID 5, RAID 10, and RAID 50.

RAM — random-access memory — The primary temporary storage area for program instructions and data. Any information stored in RAM is lost when you shut down your computer.

readme file — A text file included with a software package or hardware product.

Typically, readme files provide installation information and describe new product enhancements or corrections that have not yet been documented.

read-only — Data and/or files you can view but cannot edit or delete. A file can have read-only status if:

• It resides on a physically write-protected floppy disk, CD, or DVD.

• It is located on a network in a directory and the system administrator has assigned rights only to specific individuals.

refresh rate — The frequency, measured in Hz, at which your screen's horizontal lines are recharged (sometimes also referred to as its vertical frequency). The higher the refresh rate, the less video flicker can be seen by the human eye.

resolution — The sharpness and clarity of an image produced by a printer or displayed on a monitor. The higher the resolution, the sharper the image.

RFI — radio frequency interference — Interference that is generated at typical radio frequencies, in the range of 10 kHz to 100,000 MHz. Radio frequencies are at the lower end of the electromagnetic frequency spectrum and are more likely to have interference than the higher frequency radiations, such as infrared and light.

ROM — read-only memory — Memory that stores data and programs that cannot be deleted or written to by the computer. ROM, unlike RAM, retains its contents after you shut down your computer. Some programs essential to the operation of your computer reside in ROM.

Glossary

book.book Page 235 Wednesday, September 16, 2009 11:12 AM

RPM — revolutions per minute — The number of rotations that occur per minute.

Hard drive speed is often measured in rpm.

RTC — real time clock — Battery-powered clock on the system board that keeps the date and time after you shut down the computer.

RTCRST — real-time clock reset — A jumper on the system board of some computers that can often be used for troubleshooting problems.

S

SAS — serial attached SCSI — A faster, serial version of the SCSI interface (as opposed to the original SCSI parallel architecture).

SATA — serial ATA — A faster, serial version of the ATA (IDE) interface.

ScanDisk — A Microsoft utility that checks files, folders, and the hard disk’s surface for errors. ScanDisk often runs when you restart the computer after it has stopped responding.

SCSI — small computer system interface — A high-speed interface used to connect devices to a computer, such as hard drives, CD drives, printers, and scanners. The

SCSI can connect many devices using a single controller. Each device is accessed by an individual identification number on the SCSI controller bus.

SDRAM — synchronous dynamic random-access memory — A type of DRAM that is synchronized with the optimal clock speed of the processor.

serial connector — An I/O port often used to connect devices such as a handheld digital device or digital camera to your computer.

Service Tag — A bar code label on your computer that identifies your computer when you access Dell Support at support.dell.com or when you call Dell for customer service or technical support.

setup program — A program that is used to install and configure hardware and software. The setup.exe or install.exe program comes with most Windows software packages. Setup program differs from system setup.

shortcut — An icon that provides quick access to frequently used programs, files, folders, and drives. When you place a shortcut on your Windows desktop and doubleclick the icon, you can open its corresponding folder or file without having to find it first. Shortcut icons do not change the location of files. If you delete a shortcut, the original file is not affected. Also, you can rename a shortcut icon.

SIM — Subscriber Identity Module — A SIM card contains a microchip that encrypts voice and data transmissions. SIM cards can be used in phones or portable computers.

Glossary

235

book.book Page 236 Wednesday, September 16, 2009 11:12 AM smart card — A card that is embedded with a processor and a memory chip. Smart cards can be used to authenticate a user on computers equipped for smart cards.

S/PDIF — Sony/Philips Digital Interface — An audio transfer file format that allows the transfer of audio from one file to another without converting it to and from an analog format, which could degrade the quality of the file.

standby mode — A power management mode that shuts down all unnecessary computer operations to save energy.

Strike Zone™ — Reinforced area of the platform base that protects the hard drive by acting as a dampening device when a computer experiences resonating shock or is dropped (whether the computer is on or off).

surge protectors — Prevent voltage spikes, such as those that may occur during an electrical storm, from entering the computer through the electrical outlet. Surge protectors do not protect against lightning strikes or against brownouts, which occur when the voltage drops more than 20 percent below the normal AC-line voltage level.

Network connections cannot be protected by surge protectors. Always disconnect the network cable from the network connector during electrical storms.

SVGA — super-video graphics array — A video standard for video cards and controllers. Typical SVGA resolutions are 800 x 600 and 1024 x 768.

The number of colors and resolution that a program displays depends on the capabilities of the monitor, the video controller and its drivers, and the amount of video memory installed in the computer.

S-video TV-out — A connector used to attach a TV or digital audio device to the computer.

SXGA — super-extended graphics array — A video standard for video cards and controllers that supports resolutions up to 1280 x 1024.

SXGA+ — super-extended graphics array plus — A video standard for video cards and controllers that supports resolutions up to 1400 x 1050.

system board — The main circuit board in your computer. Also known as the motherboard.

system setup — A utility that serves as an interface between the computer hardware and the operating system. System setup allows you to configure user-selectable options in the BIOS, such as date and time or system password. Unless you understand what effect the settings have on the computer, do not change the settings for this program.

236

Glossary

book.book Page 237 Wednesday, September 16, 2009 11:12 AM

T

TAPI — telephony application programming interface — Enables Windows programs to operate with a wide variety of telephony devices, including voice, data, fax, and video.

text editor — A program used to create and edit files that contain only text; for example, Windows Notepad uses a text editor. Text editors do not usually provide word wrap or formatting functionality (the option to underline, change fonts, and so on).

TPM — trusted platform module — A hardware-based security feature that when combined with security software enhances network and computer security by enabling features such as file and e-mail protection.

travel module — A plastic device designed to fit inside the module bay of a portable computer to reduce the weight of the computer.

U

UAC — user account control— Microsoft Windows

®

Vista™ security feature that, when enabled, provides an added layer of security between user accounts and access to operating system settings.

UMA — unified memory allocation — System memory dynamically allocated to video.

UPS — uninterruptible power supply — A backup power source used when the electrical power fails or drops to an unacceptable voltage level. A UPS keeps a computer running for a limited amount of time when there is no electrical power. UPS systems typically provide surge suppression and may also provide voltage regulation.

Small UPS systems provide battery power for a few minutes to enable you to shut down your computer.

USB — universal serial bus — A hardware interface for a low-speed device such as a

USB-compatible keyboard, mouse, joystick, scanner, set of speakers, printer, broadband devices (DSL and cable modems), imaging devices, or storage devices.

Devices are plugged directly in to a 4-pin socket on your computer or in to a multi-port hub that plugs in to your computer. USB devices can be connected and disconnected while the computer is turned on, and they can also be daisy-chained together.

UTP — unshielded twisted pair — Describes a type of cable used in most telephone networks and some computer networks. Pairs of unshielded wires are twisted to protect against electromagnetic interference, rather than relying on a metal sheath around each pair of wires to protect against interference.

Glossary

237

book.book Page 238 Wednesday, September 16, 2009 11:12 AM

238

UXGA — ultra extended graphics array — A video standard for video cards and controllers that supports resolutions up to 1600 x 1200.

V

video controller — The circuitry on a video card or on the system board (in computers with an integrated video controller) that provides the video capabilities—in combination with the monitor—for your computer.

video memory — Memory that consists of memory chips dedicated to video functions.

Video memory is usually faster than system memory. The amount of video memory installed primarily influences the number of colors that a program can display.

video mode — A mode that describes how text and graphics are displayed on a monitor. Graphics-based software, such as Windows operating systems, displays in video modes that can be defined as x horizontal pixels by y vertical pixels by z colors.

Character-based software, such as text editors, displays in video modes that can be defined as x columns by y rows of characters.

video resolution — See resolution.

virus — A program that is designed to inconvenience you or to destroy data stored on your computer. A virus program moves from one computer to another through an infected disk, software downloaded from the Internet, or e-mail attachments. When an infected program starts, its embedded virus also starts.

A common type of virus is a boot virus, which is stored in the boot sectors of a floppy disk. If the floppy disk is left in the drive when the computer is shut down and then turned on, the computer is infected when it reads the boot sectors of the floppy disk expecting to find the operating system. If the computer is infected, the boot virus may replicate itself onto all the floppy disks that are read or written in that computer until the virus is eradicated.

V — volt — The measurement of electric potential or electromotive force. One V appears across a resistance of 1 ohm when a current of 1 ampere flows through that resistance.

W

W — watt — The measurement of electrical power. One W is 1 ampere of current flowing at 1 volt.

WHr — watt-hour — A unit of measure commonly used to indicate the approximate capacity of a battery. For example, a 66-WHr battery can supply 66 W of power for

1 hour or 33 W for 2 hours.

Glossary

book.book Page 239 Wednesday, September 16, 2009 11:12 AM wallpaper — The background pattern or picture on the Windows desktop. Change your wallpaper through the Windows Control Panel. You can also scan in your favorite picture and make it wallpaper.

WLAN — wireless local area network. A series of interconnected computers that communicate with each other over the air waves using access points or wireless routers to provide Internet access.

write-protected — Files or media that cannot be changed. Use write-protection when you want to protect data from being changed or destroyed. To write-protect a 3.5-inch floppy disk, slide its write-protect tab to the open position.

WPAN — wireless personal area network. A computer network used for communication among computer devices (including telephones and personal digital assistants) close to one person.

WWAN — wireless wide area network. A wireless high-speed data network using cellular technology and covering a much larger geographic area than WLAN.

WXGA — wide-aspect extended graphics array — A video standard for video cards and controllers that supports resolutions up to 1280 x 800."

X

XGA — extended graphics array — A video standard for video cards and controllers that supports resolutions up to 1024 x 768.

Z

ZIF — zero insertion force — A type of socket or connector that allows a computer chip to be installed or removed with no stress applied to either the chip or its socket.

Zip — A popular data compression format. Files that have been compressed with the

Zip format are called Zip files and usually have a filename extension of .zip. A special kind of zipped file is a self-extracting file, which has a filename extension of .exe. You can unzip a self-extracting file by double-clicking it.

Zip drive — A high-capacity floppy drive developed by Iomega Corporation that uses

3.5-inch removable disks called Zip disks. Zip disks are slightly larger than regular floppy disks, about twice as thick, and hold up to 100 MB of data.

Glossary

239

book.book Page 240 Wednesday, September 16, 2009 11:12 AM

240

Glossary

book.book Page 241 Wednesday, September 16, 2009 11:12 AM

Index

Numerics

8-in-1 memory card reader, 97

A audio device

connecting, 76

enabling, 90

audio. See

sound

B battery

charge gauge, 57

charging, 61

checking the charge, 56

performance, 55

power meter

Windows Vista, 58

Windows XP, 58

removing, 61

replacing coin-cell battery, 188

storing, 62

blank cards

ExpressCards, 93

memory card, 97

removing, 95, 98

Bluetooth wireless technology card

device status light, 28

installing, 182

boot sequence, 214

brightness

adjusting, 47

C

camera, 25

carnet, 194

CD

about, 71

blank, 72

CD-RW drive problems, 124 drive problems, 124

Check Disk, 124

cleaning

touch pad, 217

coin-cell battery

replacing, 188

computer

crashes, 135-136

restore to previous operating state, 158

slow performance, 127, 137

specifications, 203

stops responding, 135

Index

241

book.book Page 242 Wednesday, September 16, 2009 11:12 AM

242 connecting

audio device, 76

Mobile Broadband network, 106

TV, 76

contacting Dell, 201

copying CDs

general information, 71

helpful tips, 72

how to, 71

copying DVDs

general information, 71

helpful tips, 72

how to, 71

D

Dell

contacting, 201

Dell Diagnostics

about, 115

starting from the Drivers and

Utilities media, 117

starting from your hard drive, 115

Dell MediaDirect

about, 29

problems, 136

Dell Network Assistant, 122

Dell Support 3, 120

Dell Support Center, 120

Dell support site, 18

DellConnect, 122, 196

device latch release

description, 34

device status lights

description, 27

diagnostics

Dell, 115

display

adjusting brightness, 47

adjusting the size of icons, 191 adjusting the size of toolbars, 191

description, 25

resolution, 47 switching the video image, 47

documentation

End User License Agreement, 16 ergonomics, 16

online, 18

Product Information Guide, 16 regulatory, 16 safety, 16 warranty, 16

Drivers, 147

drivers

about, 147

identifying, 148

reinstalling, 149

Drivers and Utilities media, 15

about, 150

Dell Diagnostics, 115

drives

problems, 123

See also

hard drive

See also

optical drive

Index

book.book Page 243 Wednesday, September 16, 2009 11:12 AM

DVD

about, 71

blank, 72

drive problems, 124

E

End User License Agreement, 16 ergonomics information, 16

error messages, 127

ExpressCard slot

description, 31

ExpressCards, 93 blanks, 93, 95

installing, 94

removing, 95

F fan

description, 35

Flash, 186

Flash Cache Module

removing, 186

replacing, 187

I

replacing, 166

returning to Dell, 168

hardware

Dell Diagnostics, 115

Hardware Troubleshooter, 152

hibernate mode, 59

icons

adjusting the size, 191

IEEE 1394 connector

description, 30

problems, 133

installing, 180

installing parts

turning off your computer, 164

Internet connection

about, 37 options, 37

setting up, 38

H hard drive

description, 34

problems, 124

K keyboard

numeric keypad, 49

problems, 133

removing, 172

shortcuts, 50

keyboard status lights

description, 29

Index

243

book.book Page 244 Wednesday, September 16, 2009 11:12 AM keypad

numeric, 49

L labels

Microsoft Windows, 17

Service Tag, 17

lost computer, 112

244

M media

playing, 67

media control buttons

description, 25

media memory cards, 97 installing, 97 types, 97

memory

installing, 174

removing, 175

memory card

blanks, 97 memory card reader, 97

memory cards

blanks, 98 removing, 98

messages

error, 127

microphone

directional, 63

Index

Mini Card

installing, 179

WLAN, 179

WPAN, 179

WWAN, 179

Mobile Broadband

network connections, 106

See also

wireless switch

Mobile Broadband (WWAN)

problems, 139

modem connector

description, 32

monitor. See

display

N network

installing WLAN Mini Card, 179

Mobile Broadband

(WWAN), 139 problems, 139

QuickSet, 191

network connector

description, 33

O operating system

reinstalling Windows Vista, 157

book.book Page 245 Wednesday, September 16, 2009 11:12 AM

P

PC Restore, 159

phone numbers, 201

power

hibernate mode, 59

line conditioners, 45

problems, 140

protection devices, 45

standby mode, 59

surge protectors, 45

UPS, 45

power button

description, 29

power light

conditions, 140

power management

adjusting settings, 191

QuickSet, 191

printer

cable, 44

connecting, 43

problems, 141

setting up, 43

USB, 44

problems

blue screen, 136

CD drive, 124

CD-RW drive, 124

computer crashes, 135-136 computer does not start up, 135 computer stops responding, 135

Dell Diagnostics, 115

Dell MediaDirect, 136

drives, 123

DVD drive, 124

error messages, 127

hard drive, 124

IEEE 1394 connector, 133 keyboard, 133

lockups, 135

network, 139

power, 140 power light conditions, 140

printer, 141

program crashes repeatedly, 135 program stops responding, 135

programs and Windows compatibility, 136

restore computer to previous operating state, 158

scanner, 142

slow computer performance, 127,

137

software, 135-137

sound and speakers, 143 speakers, 143

spyware, 127, 137

Product Information Guide, 16

Q

QuickSet, 74-75, 191

QuickSet Help, 20

Index

245

book.book Page 246 Wednesday, September 16, 2009 11:12 AM

R

RAM. See memory

regulatory information, 16

reinstalling

Windows Vista, 157

resolution

setting, 47

S

S/PDIF digital audio

enabling, 90

Safely Remove Hardware, 132

safety instructions, 16

scanner

problems, 142

screen. See

display security cable slot

description, 30

Service Tag, 17

SIM. See

Subscriber Identity

Module software

problems, 136-137

software and hardware incompatibilities, 152

sound

problems, 143 volume, 143

speakers

problems, 143 volume, 143

specifications, 203

spyware, 127, 137

standby mode

about, 59

stolen computer, 112

Subscriber Identity Module, 179

support

contacting Dell, 201

support website, 18

S-video TV-out connector

description, 32

System Restore, 158

system setup program

commonly used options, 214 screens, 214 viewing, 214

T taskbar

Dell Mobile Broadband Card

Utility, 139

Dell Support Utility, 19

QuickSet icon, 191

Safely Remove Hardware, 132

wireless activity indicator, 105

telephone numbers, 201

246

Index

book.book Page 247 Wednesday, September 16, 2009 11:12 AM toolbars

adjusting the size, 191

touch pad, 52

cleaning, 217

customizing, 53

touch pad buttons

description, 26

track stick/touch pad buttons

description, 26

transferring information to a new computer, 39

traveling with the computer

by air, 194

identification tag, 193 packing, 193

tips, 194

troubleshooting

Dell Diagnostics, 115

Hardware Troubleshooter, 152

restore computer to previous operating state, 158

TV

connecting, 76

U

uninterruptible power supply.

See UPS

UPS, 45

USB connector

description, 32

V video

problems, 146

video controller

determining configuration, 23

video controller configuration

determining what controller is installed, 23

volume

adjusting, 143

W

warranty information, 16

Windows Easy Transfer wizard, 39

Windows Vista

Device Driver Rollback, 149

Program Compatibility wizard, 136

reinstalling, 157

System Restore, 158

Windows Easy Transfer wizard, 39

Windows XP

Device Driver Rollback, 149

hibernate mode, 59

PC Restore, 159

standby mode

standby mode, 59

wireless

turning activity on and off, 191

Index

247

book.book Page 248 Wednesday, September 16, 2009 11:12 AM wizards

Program Compatibility wizard, 136

Windows Easy Transfer, 39

WLAN, 180

installing Mini Card, 179

WWAN

installing, 184

See also

Mobile Broadband

248

Index

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