Dell Vizioncore Installation Manual

Add to My manuals
78 Pages

advertisement

Dell Vizioncore Installation Manual | Manualzz

Installing on Windows with an Embedded

MySQL Database

© 2008 Vizioncore, Inc. ALL RIGHTS RESERVED.

This guide contains proprietary information protected by copyright. The software described in this guide is furnished under a software license or nondisclosure agreement. This software may be used or copied only in accordance with the terms of the applicable agreement. No part of this guide may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying and recording for any purpose other than the purchaser's personal use without the written permission of Vizioncore, Inc.

If you have any questions regarding your potential use of this material, contact:

Vizioncore, Inc

975 Weiland Ave

Buffalo Grove, IL 60089 www.vizioncore.com

email: [email protected]

Refer to our Web site for regional and international office information.

Trademarks

Vizioncore, the Vizioncore logo, and vFoglight are trademarks and registered trademarks of

Vizioncore, Inc in the United States of America and other countries. Other trademarks and registered trademarks used in this guide are property of their respective owners.

Third Party Contributions

For a list of third-party components and licenses, see Appendix: License Credits.

Disclaimer

The information in this document is provided in connection with Vizioncore products. No license, express or implied, by estoppel or otherwise, to any intellectual property right is granted by this document or in connection with the sale of Vizioncore products. EXCEPT AS SET FORTH IN

VIZIONCORE'S TERMS AND CONDITIONS AS SPECIFIED IN THE LICENSE AGREEMENT FOR

THIS PRODUCT, VIZIONCORE ASSUMES NO LIABILITY WHATSOEVER AND DISCLAIMS ANY

EXPRESS, IMPLIED OR STATUTORY WARRANTY RELATING TO ITS PRODUCTS INCLUDING,

BUT NOT LIMITED TO, THE IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A

PARTICULAR PURPOSE, OR NON-INFRINGEMENT. IN NO EVENT SHALL VIZIONCORE BE

LIABLE FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, PUNITIVE, SPECIAL OR INCIDENTAL

DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS,

BUSINESS INTERRUPTION OR LOSS OF INFORMATION) ARISING OUT OF THE USE OR

INABILITY TO USE THIS DOCUMENT, EVEN IF VIZIONCORE HAS BEEN ADVISED OF THE

POSSIBILITY OF SUCH DAMAGES. Vizioncore makes no representations or warranties with respect to the accuracy or completeness of the contents of this document and reserves the right to make changes to specifications and product descriptions at any time without notice. Vizioncore does not make any commitment to update the information contained in this document.

Installation and Setup Guide - Installing on Windows with an Embedded MySQL

Database

September 2008

Version 3.0.1

Table of Contents

Introduction to this Guide ...................................................................................................................................5

About vFoglight ................................................................................................................................................................ 6

About this Guide............................................................................................................................................................... 6 vFoglight Documentation Suite ........................................................................................................................................ 6

Core Documentation Set ......................................................................................................................................... 7

Cartridge Documentation Sets ................................................................................................................................ 8

Feedback on the Documentation............................................................................................................................. 8

Text Conventions..................................................................................................................................................... 8

About Vizioncore Inc. ....................................................................................................................................................... 9

Contacting Dell...................................................................................................................................................10

Before Installing vFoglight................................................................................................................................23

What is vFoglight?.......................................................................................................................................................... 24

Planning Your Installation or Upgrade............................................................................................................................ 25

Using Embedded Databases................................................................................................................................. 26

Licensing ............................................................................................................................................................... 27

Hardware Requirements and Guidelines ....................................................................................................................... 28

Installation Recommendations .............................................................................................................................. 28

Hardware Requirements........................................................................................................................................ 28

Installing vFoglight ............................................................................................................................................29

Preparing to Install ......................................................................................................................................................... 30

Installing a New Version of the vFoglight Management Server...................................................................................... 30

Installing the vFoglight Management Server - Standard Install Option ................................................................. 31

Next Steps ............................................................................................................................................................. 43

Installing the vFoglight Management Server - Custom Install Option.................................................................... 44

4 vFoglight

Installation and Setup Guide

Next Steps ............................................................................................................................................................. 60

Upgrading the vFoglight Management Server ................................................................................................................ 61

Installed Directories ........................................................................................................................................................ 61

vFoglight Settings ........................................................................................................................................................... 63

Editing the foglight.config File ................................................................................................................................ 63

Setting Memory Parameters for the Server .......................................................................................................... 63

Setting the SQL Parser Properties......................................................................................................................... 64

Configuring vFoglight to Access the Server Only Through The HTTPS Port ........................................................ 64

Setting Up an Encrypted Database Connection with SSL ..................................................................................... 66

Setting Up an Encrypted LDAP Connection with SSL ........................................................................................... 67

Uninstalling vFoglight...................................................................................................................................................... 67

Running the vFoglight Management Server ................................................................................................... 69

Before You Begin............................................................................................................................................................ 70

Migrating Data from an Existing Database ..................................................................................................................... 70

Initializing the Database.................................................................................................................................................. 71

Starting and Stopping the vFoglight Management Server .............................................................................................. 71

Starting the vFoglight Management Server as a Windows Service ....................................................................... 71

Stopping the Server ............................................................................................................................................... 72

Logging in to the vFoglight Browser Interface ................................................................................................................ 73

Running the vFoglight Management Server FAQ........................................................................................................... 74

Appendix A: Switching from an Embedded to an External Database.......................................................... 75

Converting to an External Database............................................................................................................................... 76

Introduction to this Guide

This chapter provides information about what is contained in the Installation and

Setup Guide. This guide provides you with detailed instructions for installing the vFoglight Management Server in a Windows environment with an embedded MySQL database. It also provides information about the vFoglight documentation suite and

Vizioncore.

This chapter contains the following sections:

About vFoglight ..............................................................................................................................6

About this Guide ............................................................................................................................6

vFoglight Documentation Suite ......................................................................................................6

Text Conventions ...........................................................................................................................8

About Vizioncore Inc.

.....................................................................................................................9

6 vFoglight

Installation and Setup Guide

About vFoglight

vFoglight is an application management solution that reduces or eliminates service disruptions to unify IT and the business. Unlike other solutions, it provides a correlated,

360 degree view of your applications from end user to database and from service levels to infrastructure—to source the root cause of every incident impacting your business and fix them quickly. vFoglight correlates data from multiple perspectives into a single version of the truth to provide deep insight into the service relationships that exist between end users, the business and infrastructure components. Its unique adaptive technology rapidly adjusts to change for improved application performance and service levels, reduced operational cost and risk, and enhanced visibility for all stakeholders.

About this Guide

This guide walks you through a vFoglight installation. Before you begin, ensure that your system and development environments are set up correctly. For more information, refer to the vFoglight System Requirements and Platform Support Guide.

This guide is organized as follows:

Chapter 1, Before Installing vFoglight — This chapter introduces vFoglight and outlines the steps you must take in order to assure a successful installation.

Chapter 2, Installing vFoglight — This chapter guides you through the installation process. It also provides information on the vFoglight directory structure, and how to adjust certain vFoglight settings to best suit your environment.

Chapter 3, Running the vFoglight Management Server — This chapter outlines how to start and stop the vFoglight Management Server, how to initialize the database, how to migrate data from an existing database, and how to log into vFoglight.

Appendix A, Switching from an Embedded to an External Database— This appendix describes how to migrate and reconfigure an embedded database used with the vFoglight Management Server to an external database.

vFoglight Documentation Suite

The vFoglight documentation suite is made up of the core documentation set plus documents set for advanced configurations. Documentation is provided in a combination of online help and PDF.

Introduction to this Guide vFoglight Documentation Suite

7

• Online Help: You can open online help by selecting the Help tab in the action panel.

• PDF: The Getting Started Guide, What’s New Guide, System Requirements and

Platform Support Guide, Installation and Setup Guide set, Administration and

Configuration Guide, vFoglight User Guide, Command-Line Reference Guide,

Web Component Guide, and Web Component Tutorial, are provided as PDF files.

The PDF guides are included in the zip file downloaded from Vizioncore.

Adobe® Reader® is required.

Core Documentation Set

The core documentation set consists of the following:

Release Notes (PDF)

Getting Started Guide (PDF)

What’s New Guide (PDF)

System Requirements and Platform Support Guide (PDF)

Installation and Setup Guide set (all in PDF format):

• Installation and Setup Guide — Installing on Windows with an Embedded

MySQL Database

• Installation and Setup Guide — Installing on Windows with an External

MySQL Database

• Installation and Setup Guide — Installing on Windows with an External

Oracle Database

Administration and Configuration Guide (PDF and online help)

vFoglight User Guide (PDF and online help)

• Advanced Configuration Guide set (all in PDF format):

Command-Line Reference Guide (PDF and online help)

Web Component Guide (PDF and online help)

Web Component Tutorial (PDF and online help)

Web Component Reference (online help)

8 vFoglight

Installation and Setup Guide

Cartridge Documentation Sets

When you deploy a cartridge, the documentation set for the cartridge is installed. The online help for the cartridge is integrated automatically with the core vFoglight help.

When you open the help, the name of the cartridge is displayed in a top level entry within the table of contents.

Some cartridges include additional PDF guides, which may be one or more of the following: a Getting Started Guide, a Reference Guide, an Installation Guide, or the online help as a User Guide.

Feedback on the Documentation

We are interested in receiving feedback from you about our documentation. For example, did you notice any errors in the documentation? Were any features undocumented? Do you have any suggestions on how we can improve the documentation? All comments are welcome. Please submit your feedback to the following email address: [email protected]

Please do not submit Technical Support related issues to this email address.

Text Conventions

This section outlines an approach for using this guide, reviews the text conventions that are used, and summarizes the rest of the documentation set.

The following table summarizes how text styles are used in this guide:

Convention

Code

Variables

Description

Monospace text represents code, code objects, and commandline input. This includes:

• Java language source code and examples of file contents

• Classes, objects, methods, properties, constants, and events

• HTML documents, tags, and attributes

Monospace-plus-italic text represents variable code or command-line objects that are replaced by an actual value or parameter.

Introduction to this Guide

About Vizioncore Inc.

Convention Description

Interface Bold text is used for interface options that you select (such as menu items) as well as keyboard commands.

Files, components,

and documents

Italic text is used to highlight the following items:

• Pathnames, file names, and programs

• Figure captions

• The names of other documents referenced in this guide

About Vizioncore Inc.

Vizioncore was formed in July 2002 as a consulting and software-development company with the mission to create easy-to-use software solutions that performed reliable and repeatable automation of datacenter functions specifically for the Citrix platform. A main corporate goal was to enable business partners to offer solutions that targeted real-world IT issues and provided the best possible installation and automation for their clients' systems.

Vizioncore's solutions have proved successful in organizations from small to mid-sized businesses to large enterprises, in a wide variety of vertical industries, including

Financial Services, Government, Healthcare, Manufacturing, and High Tech.

Vizioncore, Inc. can be found in offices around the globe and at www.vizioncore.com

.

9

Contacting Dell

Note: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.

Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues:

4

5

2

3

1 Visit http://support.dell.com.

Verify your country or region in the Choose A Country/Region drop-down menu at the bottom of the page.

Click Contact Us on the left side of the page.Note: Toll-free numbers are for use within the country for which they are listed.

Select the appropriate service or support link based on your need.

Choose the method of contacting Dell that is convenient for you.

Country (City) Service Type

International Access

Code

Country Code

City Code

Anguilla

Antigua and Barbuda

Web Address

E-Mail Address

Technical Support., Customer Service, Sales

Web Address

E-Mail Address

Aomen

Technical Support., Customer Service, Sales

Technical Support

Dell

Dimension

, Dell Inspirion

, Dell

Optiplex

, Dell Lattitude

, and Dell

Argentina (Buenos Aires)

Precision

Servers and Storage

Web Address

International Access

E-Mail Address for Desktop/ Portable Computers

Code: 00

E-Mail Address for Servers and EMC

®

Storage

Country Code: 54

Products

City Code: 11

Customer Service

Technical Support

Aruba

Australia (Sydney)

International Access

Code: 0011

Country Code: 61

City Code: 2

Technical Support Services

Sales

Web Address

E-Mail Address

Technical Support., Customer Service, Sales

Web Address

Contact Dell Web Address

Technical Support., Customer Service, Sales

Area Codes,

Local Numbers, and

Toll-Free Numbers

Web and E-Mail Addresses www.Dell.com/ai la‐[email protected]

toll-free: 800-335-0031 www.Dell.com.ag

la‐[email protected]

1-800-805-5924

0800-105

0800-105 www.dell.com.ar

la‐[email protected]

[email protected]

toll-free: 0-800-444-0730 toll-free: 0-800-444-0733 toll-free: 0-800-444-0724

0-800-444-3355 www.Dell.com/aw la‐[email protected]

toll-free: 800-1578 support.ap.dell.com

support.ap.dell.com/contactus

13DELL-133355

Austria (Vienna)

International Access

Code: 900

Country Code: 43

City Code: 1

Bahamas

Barbados

Belgium (Brussels)

Bolivia

Brazil

International Access

Code: 00

Country Code: 55

City Code: 51

British Virgin Islands

Brunei

Country Code: 673

Canada (North York,

Ontario)

International Access

Code: 011

Cayman Islands

Web Address

E-Mail Address

Home/Small Business Sales

Home/Small Business Fax

Home/Small Business Customer Service

Home/Small Business Support

Preferred Accounts/Corporate Customer

Service Preferred Accounts/Corporate Customer

Switchboard

Web Address

E-Mail Address

Technical Support., Customer Service, Sales

Web Address

E-Mail Address

Technical Support., Customer Service, Sales

Web Address

General Support

General Support Fax

Customer Service

Corporate Sales

Fax

Switchboard

Web Address

E-Mail Address

Technical Support., Customer Service, Sales

Web Address

E-Mail Address

Customer Service and Tech Support

Technical Support Fax

Customer Service Fax

Sales

Technical Support, Customer Service, Sales

Technical Support (Penang, Malaysia)

Customer Service (Penang, Malaysia)

Transaction Sales (Penang, Malaysia)

Online Order Status Web Address

AutoTech (automated Hardware and Warranty

Support)

Customer Service

Home/Home Office

Small Business

Medium/Large Business, Government, Education

Hardware Warranty Phone Support

Support.euro.dell.com

[email protected]

0820 240 530 00

0820 240 530 49

0820 240 530 14

0820 240 530 17

0820 240 530 16

0820 240 530 17

0820 240 530 00 www.dell.com/bs la‐[email protected]

toll-free: 1-866-874-3038 www.dell.com/bb la‐[email protected]

1-800-534-3142

Support.euro.dell.com

02 481 92 88

02 481 92 95

02 713 15 65

02 481 91 00

02 481 91 99

02 481 91 00 www.dell.com/bo [email protected]

toll-free: 800-10-0238 www.dell.com/br

[email protected]

0800 970 3355

51 2104 5470

51 2104 5480

0800 722 3498 toll-free: 1-866-278-6820

604 633 4966

604 633 4888

604 633 4955 www.dell.ca/ostatus support.ca.dell.com

toll-free:1-800-247-9362 toll-free:1-800-847-4096 toll-free:1-800-906-3355 toll-free:1-800-387-5757 toll-free:1-800-847-4096 toll-free:1-800-387-5757

Computers for Home/Home Office

Computers for Small/Medium/Large Business

Government

Printers, Projectors, Televisions, Handheld,

Digital

Jukebox, and Wireless Sales

Home and Home Office Sales

Small Business

Medium/Large Business, Government

Spare Parts and Extended Service

E-Mail Address

Technical Support, Customer Service, Sales

1-877-335-5767 toll-free:1-800-999-3355 toll-free:1-800-387-5752 toll-free:1-800-387-5755

1 866 440 3355 la‐[email protected]

1-877-262-5415

Chile (Santiago)

Country Code: 56

City Code: 2

China (Xiamen)

Country Code: 86

City Code: 592

Columbia

Costa Rica

Czech Republic (Prague)

International Access

Code: 00

Country Code: 420

Denmark (Copenhagen)

International Access

Code: 00

Country Code: 45

Dominica

Web Address

E-Mail Address

Sales and Customer Support

Technical Support Web Address

Technical Support E-Mail Address

Customer Service E-Mail Address

Technical Support Fax

Technical Support – Dimension and Inspiron

Technical Support – OptiPlex, Lattitude and Dell

Precision

Technical Support – Servers and Storage

Technical Support – Projectors, PDAs, Switches,

Routers, etc

Technical Support – Printers

Customer Service

Customer Service Fax

Home and Small Business

Preferred Accounts Division

Large Corporate Accounts GCP

Large Corporate Accounts Key Accounts

Large Corporate Accounts North

Large Corporate Accounts North Government and

Education

Large Corporate Accounts East

Large Corporate Accounts East Government and

Education

Large Corporate Accounts Queue Team

Large Corporate Accounts South

Large Corporate Accounts West

Large Corporate Accounts Spare Parts

Web Address

E-Mail Address

Technical Support, Customer Service, Sales

Web Address

E-Mail Address

Technical Support, Customer Service, Sales

Web Address

E-Mail Address

Technical Support

Customer Service

Fax

Technical Fax

Switchboard

Web Address

Technical Support

Customer Service – Relational

Home/Small Business Customer Service

Switchboard – Relational

Switchboard Fax – Relational

Switchboard – Home/Small Business

Switchboard Fax – Home/Small Business

Web Address

E-Mail Address

Technical Support, Customer Service, Sales www.dell.com/cl la‐[email protected]

toll-free: 1230-020-4823 support.dell.com.cn

support.dell.com.cn/email [email protected]

592 818 14350 toll-free: 800 858 2969 toll-free: 800 858 0950 toll-free: 800 858 0960 toll-free: 800 858 2920 toll-free: 800 858 2311 toll-free: 800 858 2060

592 818 1308 toll-free: 800 858 2222 toll-free: 800 858 2557 toll-free: 800 858 2055 toll-free: 800 858 2628 toll-free: 800 858 2999 toll-free: 800 858 2955 toll-free: 800 858 2020 toll-free: 800 858 2669 toll-free: 800 858 2572 toll-free: 800 858 2355 toll-free: 800 858 2811 toll-free: 800 858 2621 www.dell.com/co la‐[email protected]

01-800-915-4755 www.dell.com/cr la‐[email protected]

0800-012-0231 support.euro.dell.com

[email protected]

22537 2727

22537 2707

22537 2714

22537 2728

22537 2711

Support.euro.dell.com

7023 0182

7023 0184

3287 5505

3287 1200

3287 1201

3287 5000

3287 5001 www.dell.com/dm la‐[email protected]

toll-free: 1-866-278-6821

Dominican Republic

Ecuador

El Salvador

Finland (Helsinki)

International Access

Code: 990

Country Code: 358

City Code: 9

France (Paris)

(Montpellier)

International Access

Code: 00

Country Code: 33

City Codes: (1) (4)

Germany (Frankfurt)

International Access

Code: 00

Country Code: 49

City Code: 69

Greece

International Access

Code: 00

Country Code: 49

Grenada

Web Address

E-Mail Address

Technical Support, Customer Service, Sales

Web Address

E-Mail Address

Technical Support, Customer Service, Sales

(Calling from Quito)

Technical Support, Customer Service, Sales

(Calling from Guayaquil)

Web Address

E-Mail Address

Technical Support, Customer Service, Sales

Web Address

E-Mail Address

Technical Support

Customer Service

Switchboard

Sales under 500 employees

Fax

Sales over 500 employees

Fax

Web Address

Home and Small Business

Technical Support

Customer Service

Switchboard

Switchboard (calls from outside of France)

Sales

Fax

Fax (calls from outside of France)

Corporate

Technical Support

Customer Service

Switchboard

Sales

Web Address

E-mail Address

Technical Support

Home/Small Business Customer Service

Global Segment Customer Service

Preferred Accounts Customer Service

Large Accounts Customer Service

Public Accounts Customer Service

Switchboard

Web Address

Technical Support

Gold Service Technical Support

Switchboard

Gold Service Switchboard

Sales

Fax

Web Address

E-Mail Address

Technical Support, Customer Service, Sales www.dell.com/do la‐[email protected]

1-800-156-1588 www.dell.com/ec la‐[email protected]

toll-free: 999-119-877-655-3355 toll-free: 1800-999-119-877-655-3355 www.dell.com/sv la‐[email protected]

800-6132 [email protected]

[email protected]

0207 533 555

0207 533 538

0207 533 533

0207 533 540

0207 533 530

0207 533 533

0207 533 530

Support.euro.dell.com

0825 387 270

0825 832 833

0825 004 700

04 99 75 40 00

0825 004 700

0825 004 701

04 99 75 40 01

0825 004 719

0825 338 339

55 94 71 00

01 55 94 71 00 support.euro.dell.com

[email protected]

069 9792-7200

0180-5-224400

069 9792-7320

069 9792-7320

069 9792-7320

069 9792-7320

069 9792-7000

Support.euro.dell.com

00800-44 14 95 18

00800-44 14 00 83

2108129810

2108129811

2108129800

2108129812 www.dell.com/gd la‐[email protected]

toll-free: 1-866-540-3355

Guatemala

Guyana

Web Address

E-Mail Address

Technical Support, Customer Service, Sales

E-Mail Address

Technical Support, Customer Service, Sales

Hong Kong

International Access

Code: 001

Country Code: 852

India

Web Address

Technical Support E-mail Address

Technical Support - Dimension and Inspiron

Technical Support - OptiPlex, Latitude, and Dell

Precision

Technical Support - Servers and Storage

Technical Support - Projectors, PDAs, Switches,

Routers, etc .

Customer Service

Large Corporate Accounts

Global Customer Programs

Medium Business Division

Home and Small Business Division

Dell Support Website

Portable and Desktop Support

Desktop Support E-mail Address

Portable Support E-mail Address

Phone Numbers www.dell.com/gt la‐[email protected]

1-800-999-0136 la‐[email protected]

toll-free: 1-877-270-4609 support.ap.dell.com

support.dell.com.cn/email

00852-2969 3188

00852-2969 3191

00852-2969 3196

00852-3416 0906

00852-3416 0910

00852-3416 0907

00852-3416 0908

00852-3416 0912

00852-2969 3105 support.ap.dell.com

[email protected]

[email protected]

080-25068032 or 080-25068034 or your city STD code + 60003355 or toll-free: 1-800-425-8045

Server Support

E-mail Address

Phone Numbers [email protected]

080-25068032 or 080-25068034 or your city STD code + 60003355 or toll-free: 1-800-425-8045

Gold Support Only

E-mail Address

Phone Numbers [email protected]

080-25068033 or your city STD code +

60003355 or

toll-free: 1-800-425-9045

Customer Service

Home and Small Business

Large Corporate Accounts

Sales

Large Corporate Accounts

Home and Small Business

[email protected]

toll-free : 1800-4254051

[email protected]

toll free : 1800-4252067

1600 33 8044

1600 33 8046

Ireland (Cherrywood)

International Access

Code: 00

Country Code: 353

City Code: 1

Italy (Milan)

International Access

Code: 00

Country Code: 39

City Code: 02

Jamaica

Web Address

Technical Support

E-mail Address

Business computers

Home computers

At Home Support

Sales

Home

Small Business

Medium Business

Large Business

E-mail Address

Customer Service

Home and Small Business

Business (greater than 200 employees)

General

Fax/Sales fax

Switchboard

U.K. Customer Service (dealing with U.K.only)

Corporate Customer Service (dial within U.K. only)

U.K. Sales (dial within U.K. only)

Web Address

Home and Small Business

Technical Support

Customer Service

Fax

Switchboard

Corporate

Technical Support

Customer Service

Fax

Switchboard

E-mail Address

Technical Support, Customer Service, Sales

(dial from within Jamaica only)

Support.euro.dell.com

[email protected]

1850 543 543

1850 543 543

1850 200 889

1850 333 200

1850 664 656

1850 200 646

1850 200 646

[email protected]

204 4014

1850 200 982

204 0103

204 4444

0870 906 0010

0870 907 4499

0870 907 4000

Support.euro.dell.com

02 577 826 90

02 696 821 14

02 696 821 13

02 696 821 12

02 577 826 90

02 577 825 55

02 575 035 30

02 577 821 [email protected]

1-800-440-920

Japan (Kawasaki)

International Access

Code: 001

Country Code: 81

City Code: 44

Korea (Seoul)

International Access

Code: 001

Country Code: 82

City Code: 2

Latin America

Luxemborg

International Access

Code: 00

Country Code: 352

Macao

Country Code: 83

Web Address

Technical Support - Dimension and Inspiron

Technical Support outside of Japan - Dimension and Inspiron

Technical Support - Dell Precision, OptiPlex, and

Latitude

Technical Support outside of Japan - Dell

Precision, OptiPlex, and Latitude

Technical Support - Dell PowerApp™, Dell

PowerEdge™, Dell PowerConnect™, and Dell

PowerVault™,

Technical Support outside of Japan - PowerApp,

PowerEdge, PowerConnect, and PowerVault

Technical Support - Projectors, PDAs, Printers,

Routers

Technical Support outside of Japan - Projectors,

PDAs, Printers, Routers

Faxbox Service

24-Hour Automated Order Status Service

Customer Service

Business Sales Division - up to 400 employees

Preferred Accounts Division Sales - over 400 employees

Public Sales - government agencies, educational institutions, and medical institutions

Global Segment Japan

Individual User

Individual User Online Sales

Individual User Real Site Sales

Switchboard

Web Address

Technical Support, Customer Service

Technical Support - Dimension, PDA, Electronics, and Accessories

Sales

Fax

Switchboard

Customer Technical Support (Austin, Texas,

U.S.A.)

Customer Service (Austin, Texas, U.S.A.)

Fax (Technical Support and Customer Service)

(Austin, Texas, U.S.A.)

Sales (Austin, Texas, U.S.A.)

SalesFax (Austin, Texas, U.S.A.)

Web Address

Support

Home/Small Business Sales

Corporate Sales

Customer Service

Fax

Technical Support

Customer Service (Xiamen, China)

Transaction Sales (Xiamen, China) support.jp.dell.com

toll-free: 0120-198-26

81-44-520-1435 toll-free: 0120-198-433

81-44-556-3894 toll-free: 0120-198-498

81-44-556-4162 toll-free: 0120-981-690

81-44-556-3468

044-556-3490

044-556-3801

044-556-4240

044-556-1465

044-556-3433

044-556-5963

044-556-3469

044-556-1657

044-556-2203

044-556-4649

044-556-4300

Support.ap.dell.com

toll-free: 080-200-3800 toll-free: 080-200-3801 toll-free: 080-200-3600

2194-6202

2194-6000

512 728-4093

512 728-3619

512 728-3883

512 728-4397

512 728-4600 or 512 728-3772

Support.euro.dell.com

3420808075

+32 (0)2 713 15 96

26 25 77 81

+32 (0)2 481 91 19

26 25 77 82 toll-free: 0800 105

34 160 910

29 693 115

Malaysia (Penang)

International Access

Code: 00

Country Code: 60

City Code: 4

Mexico

International Access

Code: 00

Country Code: 52

Montserrat

Netherlands

Antilles

Netherlands

(Amsterdam)

International Access

Code: 00

Country Code: 31

City Code: 20

New Zealand

International Access

Code: 00

Country Code: 64

Nicaragua

Norway (Lysaker)

International Access

Code: 00

Country Code: 47

Panama

Peru

Web Address

Technical Support - Dell Precision, OptiPlex, and

Latitude

Technical Support - Dimension, Inspiron, and

Electronics and Accessories

Technical Support - PowerApp, PowerEdge,

PowerConnect, and PowerVault

Customer Service

Transaction Sales

Corporate Sales

Web Address

E-mail Address

Customer Technical Support

Sales

Customer Service

Main

E-mail Address

Technical Support, Customer Service, Sales

Support.ap.dell.com

toll-free: 1800 880 193 toll-free: 1800 881 306 toll-free: 1800 881 386 toll-free: 1800 881 306 (option 6) toll-free: 1800 888 202 toll-free: 1800 888 213 www.dell.com/mx la‐[email protected]

001-877-384-8979 or 001-877-269-3383

50-81-8800 or 01-800-888-3355

001-877-384-8979 or 001-877-269-3383

50-81-8800 or 01-800-888-3355 la‐[email protected]

E-mail Address

Web Address

Technical Support

Technical Support Fax

Home/Small Business Customer Service

Relational Customer Service

Home/Small Business Sales

Relational Sales

Home/Small Business Sales Fax

Relational Sales Fax

Switchboard

Switchboard Fax

Web Address

E-mail Address

Technical Support, Customer Service, Sales

Toll-free: 1-866-278-6822 la‐[email protected]

support.euro.dell.com

020 674 45 00

020 674 47 66

020 674 42 00

020 674 43 25

020 674 55 00

020 674 50 00

020 674 47 75

020 674 47 50

020 674 50 00

020 674 47 50

Support.ap.dell.com

Support.ap.dell.com/contactus

0800 441 567

Web Address

E-mail Address

Technical Support, Customer Service, Sales

Web Address

Technical Support

Relational Customer Service

Home/Small Business Customer Service

Switchboard

Fax Switchboard

Web Address

E-mail Address

Technical Support, Customer Service, Sales

Web Address

E-mail Address

Technical Support, Customer Service, Sales www.dell.com/ni la‐[email protected]

001-800-220-1377

Support.euro.dell.com

671 16882

671 17575

231 62298

671 16800

671 16865 www.dell.com/pa la‐[email protected]

011-800-507-1264 www.dell.com/pe la‐[email protected]

0800-50-669

Poland (Warsaw)

International Access

Code: 011

Country Code: 48

City Code: 22

Portugal

International Access

Code: 00

Country Code: 351

Web Address

E-mail Address

Customer Service Phone

Customer Service

Sales

Customer Service Fax

Reception Desk Fax

Switchboard

Web Address

Technical Support

Customer Service

Sales

Puerto Rico

St. Kitts and Nevis

St. Lucia

St. Vincent and the

Grenadines

Singapore

International Access

Code: 005

Country Code: 65

Slovakia (Prague)

International Access

Code: 00

Country Code: 421

Fax

Web Address

E-mail Address

Technical Support, Customer Service, Sales

Web Address

E-mail Address

Technical Support, Customer Service, Sales

Web Address

E-mail Address

Technical Support, Customer Service, Sales

Web Address

E-mail Address

Technical Support, Customer Service, Sales

NOTE: The phone numbers in this section should be called from within Singapore or Malaysia only.

Web Address

Technical Support - Dimension, Inspiron, and

Electronics and Accessories

Technical Support - OptiPlex, Latitude,

and Dell Precision

Technical Support - PowerApp, PowerEdge,

PowerConnect, and PowerVault

Customer Service

Transaction Sales

Corporate Sales

Web Address

E-mail Address

Technical Support

Customer Service

Fax

Tech Fax

Switchboard (Sales)

South Africa

(Johannesburg)

International Access

Code: 09/091

Country Code: 27

City Code: 11

Web Address

E-mail Address

Gold Queue

Technical Support

Customer Service

Sales support.euro.dell.com

[email protected]

57 95 700

57 95 999

57 95 999

57 95 806

57 95 998

57 95 999

Support.euro.dell.com

707200149

800 300 413

800-300-410 or 800-300 -411 or

800-300-412 or 21-422-07-10

21-424-01-12 www.dell.com/pr la‐[email protected]

1-877-537-3355 www.dell.com/kn la‐[email protected]

toll-free: 1-866-540-3355 www.dell.com/lc la‐[email protected]

toll-free: 1-866-464-4352 www.dell.com/vc la‐[email protected]

toll-free: 1-866-464-4353 support.ap.dell.com

toll-free: 1 800 394 7430 toll-free: 1 800 394 7488 toll-free: 1 800 394 7478 toll-free: 1 800 394 7430 (option 6) toll-free: 1 800 394 7412 toll-free: 1 800 394 7419 support.euro.dell.com

[email protected]

02 5441 5727

420 22537 2707

02 5441 8328

02 5441 8328

02 5441 8328

02 5441 7585 support.euro.dell.com

[email protected]

011 709 7713

011 709 7710

011 709 7707

011 709 7700

Spain (Madrid)

International Access

Code: 00

Country Code: 34

City Code: 91

Web Address

Home and Small Business

Technical Support

Customer Service

Sales

Switchboard

Fax

Corporate

Sweden (Upplands

Vasby)

International Access

Code: 00

Country Code: 46

City Code: 8

Switzerland (Geneva)

Technical Support

Customer Service

Switchboard

Fax

Web Address

Technical Support

Relational Customer Service

Home/Small Business Customer Service

Employee Purchase Program (EPP) Support

Technical Support Fax

Web Address

E-mail Address

International Access

Code: 00

Country Code: 41

City Code: 22

Technical Support – Home and Small Business

Technical Support – Corporate

Customer Service – Home and Small Business

Customer Service – Corporate

Fax

Switchboard

Web Address Taiwan

International Access

Code: 002

Country Code: 886

E-mail Address

Technical Support - OptiPlex, Latitude, Inspiron,

Dimension, and Electronics and Accessories

Technical Support - Servers and Storage

Customer Service

Transaction Sales

Corporate Sales

Web Address Thailand

International Access

Code: 001

Country Code: 66

Trinidad/Tobago

Technical Support (OptiPlex, Latitude, and Dell

Precision)

Technical Support (PowerApp, PowerEdge,

PowerConnect, and PowerVault)

Customer Service

Corporate Sales

Transaction Sales

Web Address

E-mail Address

Turks and Caicos Islands

Technical Support, Customer Service, Sales

Web Address

E-mail Address

Technical Support, Customer Service, Sales

Support.euro.com

902 100 130

902 118 540

902 118 541

902 118 541

902 118 539

902 100 130

902 115 236

91 722 92 00

91 722 95 83 support.euro.dell.com

08 590 05 199

08 590 05 642

08 587 70 527

020 140 14 44

08 590 05 594

Support.euro.dell.com

[email protected]

0844 811 411

0844 822 844

0848 802 202

0848 821 721

022 799 01 90

022 799 01 01 support.ap.dell.com

support.dell.com.cn/email toll-free: 0080 186 1011 toll-free: 0080 160 1256 toll-free: 0080 160 1250 (option 5) toll-free: 0080 165 1228 toll-free: 0080 165 1227

Support.ap.dell.com

toll-free: 1800 0060 07 toll-free: 1800 0600 09 toll-free: 1800 006 007 (option 7) toll-free: 1800 006 009 toll-free: 1800 006 006 www.dell.com/tt la‐[email protected]

toll-free: 1-888-799-5908 www.dell.com/tc la‐[email protected]

toll-free: 1-877-441-4735

U.K.(Bracknell)

International Access

Code: 00

Country Code: 44

City Code: 1344

Uruguay

U.S.A. (Austin, Texas)

International Access

Code: 011

Country Code: 1

Web Address

E-mail Address

Customer Service Website

Sales

Home and Small Business Sales

Corporate/Public Sector Sales

Customer Service

Home and Small Business

Corporate

Preferred Accounts (500-5000 employees)

Global Accounts

Central Government

Local Government & Education

Health

Technical Support

Corporate/Preferred Accounts/PCA (1000+ employees)

Other Dell Products

General

Home and Small Business Fax

Web Address

E-mail Address

Technical Support, Customer Service, Sales

Automated Order-Status Service

AutoTech (portable and desktop computers)

Hardware and Warranty Support (Dell TV,

Printers, and Projectors ) for Relationship customers

Consumer (Home and Home Office) Support for

Dell products

Customer Service

Employee Purchase Program (EPP) Customers

Financial Services Web Address

Financial Services (lease/loans)

Financial Services (Dell Preferred Accounts

[DPA])

Business

Customer Service

Employee Purchase Program (EPP)

Customer s Support for printers, projectors, PDAs, and MP3 players

Public (government, education, and healthcare)

Customer Service and Support

Employee Purchase Program (EPP) Customers

Dell Sales

Dell Outlet Store (Dell refurbished computers)

Software and Peripherals Sales

Spare Parts Sales

Extended Service and Warranty Sales

Fax

Dell Services for the Deaf, Hard-of-Hearing, or

Speech-Impaired upport.euro.dell.com

[email protected]

support.euro.dell.com/uk/en/ECare/ form/home.asp

0870 907 4000

01344 860 456

0870 906 0010

01344 373 185

0870 906 0010

01344 373 186

01344 373 196

01344 373 199

01344 373 194

0870 908 0500

0870 353 0800

0870 907 4006 www.dell.com/uy la‐[email protected]

toll-free: 000-413-598-2521 toll-free: 1-800-433-9014 toll-free: 1-800-247-9362 toll-free: 1-877-459-7298 toll-free: 1-800-624-9896 toll-free: 1-800-624-9897 toll-free: 1-800-695-8133 www.dellfinancialservices.com

toll-free: 1-877-577-3355 toll-free: 1-800-283-2210 toll-free: 1-800-624-9897 toll-free: 1-800-695-8133 toll-free: 1-877-459-7298 toll-free: 1-800-456-3355 toll-free: 1-800-695-8133 toll-free: 1-800-289-3355 or

toll-free: 1-800-879-3355 toll-free: 1-888-798-7561 toll-free: 1-800-671-3355 toll-free: 1-800-357-3355 toll-free: 1-800-247-4618 toll-free: 1-800-727-8320 toll-free: 1-877-DELLTTY

(1-877-335-5889)

U.S. Virgin Islands

Venezuela

Web Address

E-mail Address

Technical Support, Customer Service, Sales

Web Address

E-mail Address

Technical Support, Customer Service, Sales www.dell.com/vi la‐[email protected]

toll‐free: 1‐877‐702‐4360 www.dell.com/ve la‐[email protected]

0800‐100‐4752

1

Before Installing vFoglight

This chapter provides you with setup information and provides an initial overview of installing vFoglight or upgrading your vFoglight installation.

This chapter contains the following sections:

What is vFoglight?

.......................................................................................................................24

Planning Your Installation or Upgrade .........................................................................................25

Hardware Requirements and Guidelines .....................................................................................28

24 vFoglight

Installation and Setup Guide

What is vFoglight?

vFoglight is a powerful system and application performance management solution that detects problems and alerts information technology managers. vFoglight has the ability to dynamically create unique data schemas based on any data from any source. Rather than store data based on how it is collected by the agents, vFoglight organizes data based on your perception of the data. Using vFoglight, application and information technology managers can understand user service levels and notify stakeholders when those service levels are violated.

vFoglight helps you to:

• Focus on system and application availability and performance.

• Observe system capacity and efficiency.

• Identify and bridge gaps between business and information technology staff.

• Highlight historical information for planning and reporting.

Before Installing vFoglight

Planning Your Installation or Upgrade

25

Planning Your Installation or Upgrade

Before you install or upgrade vFoglight, you need to review the components that you are going to install or upgrade. Ensure that you have the necessary information, such as port numbers and server names, and the locations where you are going to install the components.

Image 1

The following list summarizes the main steps involved in installing (or upgrading) and configuring vFoglight:

Step 1: Install the vFoglight Management Server (or upgrade your installation to version 3.0.1) and configure the Management Server. The Management Server is the data collection and processing server.

Step 2: Install the database (or upgrade it, if you are upgrading your Management

Server installation to version 3.0.1) and configure the database. You can choose to use an embedded database or an external database. The instructions in this guide are for external database installations only.

Step 3: Install and configure the VMware cartridge. A cartridge contains one or more cartridge components, such as agents for deployment, communication capabilities, modifications to the way that data is transformed or handled, rules, reports, and views.

Note The VMware cartridge is installed automatically with vFoglight, but can be upgraded separately from the application.

26 vFoglight

Installation and Setup Guide

Step 4: Install and configure Agents. Agents are deployed on VirtualCenters in your monitored environment and send data to the vFoglight Management Server. If your environment includes only one VirtualCenter, the installation of the VMware

Infrastructure Agent is automated by the vFoglight installer. If your environment includes multiple VirtualCenters, the installation of the first VMware Infrastructure

Agent will be automated, but the remaing agents must be installed manually.

Using Embedded Databases

vFoglight offers the option to use MySQL (5.0.27) as an embedded database. The lifecycle of the embedded database matches that of the vFoglight Management Server.

If the Management Server is stopped or started, the embedded database is automatically stopped or started.

Before Installing vFoglight

Planning Your Installation or Upgrade

27

Licensing

This section provides information about licensing for vFoglight.

Providing a License File During Installation

You can install a license file during the installation process. See “ Step 9: Add vFoglight

License File ” on page 52 in

Installing vFoglight .

Managing a License After Installation

You can also manage licenses after installing vFoglight. There are three ways of providing a license file to the Management Server after installation.

Manual Process

• Move an existing license file into the < vfoglight_home >\license folder.

Using the vFoglight Administration module

• Upload a license file using the vFoglight Administration module. See the

Administration and Configuration Guide for instructions.

Using the Command Line

1 Start the vFoglight Management Server.

2

3

Ensure that JAVA_HOME is set.

If you have not already done so, extract the file fglcmd.zip in

< vfoglight_home >\tools.

4 Upload a license by navigating to < vfoglight_home >\tools and entering the following commands: fglcmd -usr <username> -pwd <password> -cmd license:import -f <license-file> fglcmd -usr <username> -pwd <password> -cmd license:list fglcmd -usr <username> -pwd <password> -cmd license:remove -serial <serial>

Note The commands listed above assume that you are using a default port=8080 and a localhost. If you are not running with these default values, use the following options to indicate server and port:

-prt <xx> -srv <servername>

28 vFoglight

Installation and Setup Guide

Hardware Requirements and Guidelines

The hardware requirements to run vFoglight can vary widely, based on a number of factors, including:

• The number and type of agents that are being used

• The persistence and data-rollup policies

• Agent configuration settings

You should not consider doing a production implementation without conducting a proper scoping and sizing exercise with a qualified Vizioncore representative. You can arrange for a sizing analysis by contacting your Vizioncore Sales Representative. At a minimum, you will be required to provide hardware matching the specifications below.

Installation Recommendations

Running a vFoglight server requires:

• The vFoglight Management Server

• The vFoglight database repository

While these components can be installed on a single tier or on multiple tiers, it is critical to realize that the management server and database repository will require separately dedicated resources to support them. In order to help facilitate sizing, the resources required to support each component are addressed separately. They can either be summed to support a single-tier installation, or treated independently as the requirements for each server in a two-tier installation.

Hardware Requirements

For the current single- and multi-tier hardware requirements, consult the vFoglight

System Requirements and Platform Support Guide.

2

Installing vFoglight

The vFoglight 3.0.1 installer allows you either to install a new instance of the vFoglight

Management Server or to upgrade an existing installation of a vFoglight 3.x vFoglight

Service Manager.

This chapter contains the following sections:

Preparing to Install .......................................................................................................................30

Installing a New Version of the vFoglight Management Server ...................................................30

Installing the vFoglight Management Server - Standard Install Option .......................................31

Installing the vFoglight Management Server - Custom Install Option ..........................................44

Upgrading the vFoglight Management Server .............................................................................61

Installed Directories .....................................................................................................................61

vFoglight Settings ........................................................................................................................63

Uninstalling vFoglight ..................................................................................................................67

Note The vFoglight Management Server should be installed on a dedicated physical machine.

30 vFoglight

Installation and Setup Guide

Preparing to Install

You will need the following to install vFoglight:

• A machine to host the vFoglight Management Server. The vFoglight Service

Manager should run on a dedicated machine because it must process and store large volumes of data.

• Administrator or root access to all machines requiring a vFoglight agent.

• An administrator password for vFoglight. The user name vfoglight and the default password for this account can initially be used to log in to the consoles and use command-line options with administrator privileges. Vizioncore recommends that you change the default password for this account.

Installing a New Version of the vFoglight Management

Server

Once all system requirements are in place you are ready to install the vFoglight

Management Server. The installer prompts you to input data, and provides you with progress feedback during the installation process.

The vFoglight installer offers two installation options:

Standard - This option accepts all of the installer defaults, and installs an embedded SQL database only. To use this option, follow the instructions in

“ Installing the vFoglight Management Server - Standard Install Option ” on page 31.

Custom - This option allows you to modify the installer defaults, and to choose an external database type. To use this option, following the instructions in

“ Installing the vFoglight Management Server - Custom Install Option ” on page 44.

The vFoglight installation process consists of the same basic steps for all platforms. For

specific platform customizations, see “ Installed Directories ” on page 61.

Installing vFoglight

Installing a New Version of the vFoglight Management Server

Installing the vFoglight Management Server - Standard Install

Option

Start the installation process by initiating the executable included on the vFoglight install media. Each installation screen includes a Previous button, allowing you to go back and adjust the information you have entered.

Step 1: Introduction

The Introduction screen provides an overview of the mechanics of the installation interface. Click Next after reading the contents of this screen.

31

32 vFoglight

Installation and Setup Guide

Step 2: License Agreement

1 Read through the License Agreement statement, and accept or decline the terms of the license agreement.

2 If you selected I accept the terms of the License Agreement, click Next.

Installing vFoglight

Installing a New Version of the vFoglight Management Server

Step 3: Select Installation

1 Choose the Typical Install option.

33

2 Click Next.

34 vFoglight

Installation and Setup Guide

Step 4: Installing vFoglight 3.0.1

1 Choose the location where you want to install vFoglight. You can accept the default location C:\Vizioncore\vFoglight or click the Browse button to navigate to another location.

Image 2

2 Click Next.

Installing vFoglight

Installing a New Version of the vFoglight Management Server

.

Step 5: Install Complete

1 Click Done to complete the installation process.

Image 3

35

36 vFoglight

Installation and Setup Guide

Step 6: Add vFoglight License File

1 Specify the path to the vFoglight license file in the License File field, or browse to a license file by clicking Browse License.

Alternatively, you can provide a license file to the vFoglight Management Server after the installation is complete. To do so, leave the License File field blank and proceed to step 2 .

2 Click Next.

Note If you left the License File field blank, an Invalid License dialog appears. Click Skip in this dialog if you would like to add a license file after installing vFoglight.

The Typical Installation prodedure now takes you through the installation of the vFoglight VMware Infrastructure Agent components.

Installing vFoglight

Installing a New Version of the vFoglight Management Server

37

Step 7: InstallShield Wizard Welcome Screen

The Welcome screen for the VMware Infrastructure Agent InstallShield Wizard explains the purpose of the InstallShield Wizard. Click Next after reading the contents of this screen.

38 vFoglight

Installation and Setup Guide

Step 8: License Agreement

1 Read through the VMware Infrastructure Agent License Agreement statement, and accept or decline the terms.

2 If you selected I accept the terms in the License Agreement, click Next.

Installing vFoglight

Installing a New Version of the vFoglight Management Server

39

Step 9: Destination Folder

1 Choose the location where you want to install the VMware Infrastructure Agent components. You can accept the default location C:\Program

Files\Vizioncore\vFoglight\Vmware Agent\ or click on the Change button to navigate to another location.

2 Click Next.

40 vFoglight

Installation and Setup Guide

Step 10: VMware Infrastructure Agent Install Screen

The Agent Install screen is displayed. Click Install.

Installing vFoglight

Installing a New Version of the vFoglight Management Server

41

Step 11: VirtualCenter Authentication

1 On the VirtualCenter Authentication Information screen, enter the VirtualCenter

Server name or IP Address.

2 Enter VirtualCenter Server Username and Password credentials that will provide you with access to the VMware Virtual Infrastructure Client.

3

4

Click Save to have your entries validated.

On the Credentials Entered are Valid! dialog, click OK.

42 vFoglight

Installation and Setup Guide

Step 12: vFoglight Server Destination

1 On the vFoglight Server Destination Information screen, enter the agent name as you want it to be displayed in vFoglight.

2

3

Enter the vFoglight Server name or IP address. This is the name or IP of the vFoglight Management Server.

Enter the port number of the port that the vFoglight Server uses for HTTP traffic.

The default is 8080.

4

5

If this port requires SSL, check the SSL check box.

Enter a Sample Interval time in seconds. If you enter a lower interval, you could encounter performance problems while gaining little or nothing in terms of the quality of your data. If you enter an interval that is too high, you may not receive data often enough for it to be of much value.

6 Click Save to have your entries validated.

Installing vFoglight

Installing a New Version of the vFoglight Management Server

43

Step 13: InstallShield Wizard Completed

Click Finished to complete the VMware Infrastructure Agent components installation.

The services of the agent components start automatically after the installation is complete.

Next Steps

If you did not install a license in Step 6, follow the instructions in “ Managing a License

After Installation ” on page 27 to provide a license file to the vFoglight Management

Server after installation.

If you need to import and initialize your database, refer to the procedures in “ Migrating

Data from an Existing Database ” on page 70.

Start the vFoglight Management Server by following the instructions in “ Starting and

Stopping the vFoglight Management Server ” on page 71.

To log into the vFoglight Console, refer to “ Logging in to the vFoglight Browser

Interface ” on page 73.

44 vFoglight

Installation and Setup Guide

Installing the vFoglight Management Server - Custom Install

Option

Start the installation process by initiating the executable included on the vFoglight install media. Each installation screen includes a Previous button, allowing you to go back and adjust the information you have entered.

Step 1: Introduction

The Introduction screen provides an overview of the mechanics of the installation interface. Click Next after reading the contents of this screen.

Installing vFoglight

Installing a New Version of the vFoglight Management Server

45

Step 2: License Agreement

1 Read through the License Agreement statement, and accept or decline the terms of the license agreement.

Image 4

2 If you selected I accept the terms of the License Agreement, click Next.

46 vFoglight

Installation and Setup Guide

Step 3: Select Installation

1 Choose the Custom Install option.

2 Click Next.

Installing vFoglight

Installing a New Version of the vFoglight Management Server

47

Step 4: Choose Install Folder

1 Choose the location where you want to install vFoglight. You can accept the default location C:\Vizioncore\vFoglight or click the Browse button to navigate to another location.

Image 5

2 Click Next.

48 vFoglight

Installation and Setup Guide

Step 5: Pre-Installation Summary

1

2

Review the installation information.

If you are satisfied with the parameters of your installation, click Install.

To make changes to the installation parameters click Previous.

Note As shown below, the installation type (New Install) is displayed on this screen. If you wanted to upgrade an existing installation of the vFoglight Management Server to version v.3.0.1, click Previous until you return to the Choose Install Folder screen.

Image 6

Installing vFoglight

Installing a New Version of the vFoglight Management Server

Step 6: Installing vFoglight 3.0.1

vFoglight installs files into the specified directory.

Image 7

49

50 vFoglight

Installation and Setup Guide

Step 7: vFoglight Database Configuration

1 In the vFoglight Database Account User ID field accept the default user ID

(foglight) or enter an alternate one. This is the name for the vFoglight user that you are creating. The vFoglight uses this account to store data in the database.

2

3

In the vFoglight Database Account Password field accept the default password

(foglight) or enter an alternate one.

In the vFoglight Database Account Retype Password field, accept the default

(foglight) or, if you have provided an alternate password , retype the password for verification.

4 From the vFoglight Database drop-down list, choose Embedded.

Embedded Database Installation

1 Accept the default port (13306) or enter an alternate Database Port.

2

3

In the DB Administrator Password field, accept the default password provided

(foglight) or enter an alternate one.

In the Retype DB Administrator Password field, accept the default (foglight) or, if you have provided an alternate password , retype the password for verification.

4 Click Next. A progress box appears as the embedded database is installed.

Installing vFoglight

Installing a New Version of the vFoglight Management Server

51

Step 8: vFoglight Ports Configuration

1 Configure the server ports. The vFoglight Ports Configuration screen displays default ports which you can assign.

2

If you want to revert to the default values, click Defaults.

Click Next.

Note If there are any port assignment conflicts, an error message dialog box appears. You can either click Review Ports if you want to return to the vFoglight Ports

Configuration screen to configure the conflicting port(s), or choose Ignore and

Continue to continue with the installation without resolving the port conflicts.

Choose one of these options to continue.

52 vFoglight

Installation and Setup Guide

Step 9: Add vFoglight License File

1 Specify the path to the vFoglight license file in the License File field, or browse to a license file by clicking Browse License.

Alternatively, you can provide a license file to the vFoglight Management Server after the installation is complete. To do so, leave the License File field blank and proceed to step 2 .

2 Click Next.

Note If you left the License File field blank, an Invalid License dialog appears. Click Skip in this dialog if you would like to add a license file after installing vFoglight.

Image 8

Installing vFoglight

Installing a New Version of the vFoglight Management Server

Step 10: Install Complete

Click Next to complete the installation process.

Image 9

53

The Custom Installation prodedure now takes you through the installation of the vFoglight VMware Infrastructure Agent components.

54 vFoglight

Installation and Setup Guide

Step 11: InstallShield Wizard Welcome Screen

The Welcome screen for the VMware Infrastructure Agent InstallShield Wizard explains the purpose of the InstallShield Wizard. Click Next after reading the contents of this screen.

Installing vFoglight

Installing a New Version of the vFoglight Management Server

Step 12: License Agreement

1 Read through the VMware Infrastructure Agent License Agreement statement, and accept or decline the terms.

55

2 If you selected I accept the terms in the License Agreement, click Next.

56 vFoglight

Installation and Setup Guide

Step 13: Destination Folder

1 Choose the location where you want to install the VMware Infrastructure Agent components. You can accept the default location C:\Program

Files\Vizioncore\vFoglight\Vmware Agent\ or click on the Change button to navigate to another location.

2 Click Next.

Installing vFoglight

Installing a New Version of the vFoglight Management Server

Step 14: VMware Infrastructure Agent Install Screen

The Agent Install screen is displayed. Click Install.

57

58 vFoglight

Installation and Setup Guide

Step 15: VirtualCenter Authentication

1 On the VirtualCenter Authentication Information screen, enter the VirtualCenter

Server name or IP Address.

2 Enter VirtualCenter Server Username and Password credentials that will provide you with access to the VMware Virtual Infrastructure Client.

3

4

Click Save to have your entries validated.

On the Credentials Entered are Valid! dialog, click OK.

Installing vFoglight

Installing a New Version of the vFoglight Management Server

59

Step 16: vFoglightServer Destination

1 On the vFoglight Server Destination Information screen, enter the agent name as you want it to be displayed in vFoglight.

2

3

Enter the vFoglight Server name or IP address. This is the name or IP of the vFoglight Management Server.

Enter the port number of the port that the vFoglight Server uses for HTTP traffic.

The default is 8080.

4

5

If this port requires SSL, check the SSL check box.

Enter a Sample Interval time in seconds. If you enter a lower interval, you could encounter performance problems while gaining little or nothing in terms of the quality of your data. If you enter an interval that is too high, you may not receive data often enough for it to be of much value.

6 Click Save to have your entries validated.

60 vFoglight

Installation and Setup Guide

Step 17: InstallShield Wizard Completed

Click Finished to complete the VMware Infrastructure Agent components installation process.

The services of the agent components start automatically after the installation is complete.

Next Steps

If you did not install a license in Step 9: Add vFoglight License File , follow the

instructions in “ Managing a License After Installation ” on page 27 to provide a license

file to the vFoglight Management Server after installation.

If you need to import and initialize your database, refer to the procedures in “ Migrating

Data from an Existing Database ” on page 70.

Start the vFoglight Management Server by following the instructions in “ Starting and

Stopping the vFoglight Management Server ” on page 71.

To log into the vFoglight Console, refer to “ Logging in to the vFoglight Browser

Interface ” on page 73.

Installing vFoglight

Upgrading the vFoglight Management Server

Upgrading the vFoglight Management Server

Please consult the vFoglight 3.0.1 Upgrade Field Guide for detailed upgrade instructions.

61

Installed Directories

The following table describes the directories that are installed under your target installation folder. They may vary, depending on the product features that you select and the components installed for your platform.

Directory bin client config docs dtd jre lib logs

Contents vFoglight executables for running the server and utilities.

Files used by client programs (such as the command line client) for remote access to vFoglight.

Configuration files and subdirectories.

The files in the config directory contain settings that are most likely to require editing. Files at the next level are less likely to need changing. Files at the lowest level contain settings that are unlikely to need changing except in special circumstances.

HTML and PDF versions of the product documentation.

Descriptors for configuration files that can be imported into vFoglight (for example, by installing a cartridge).

Version of the JRE (1.5.0_11-b03) used by vFoglight.

The vFoglight JARs.

Default location of the log files generated by vFoglight when it runs.

Generated at runtime.

62 vFoglight

Installation and Setup Guide

Directory mysql perl scripts server tools

Contents

The current embedded database version is 5.0.27.

If the embedded database is selected during installation, then the database is created, populated, and used for vFoglight runtime.

To startup the embedded database individually without running vFoglight, use these parameters

[run|shutdown]Db.[bat|sh] in <install-dir>/bin

Libraries needed to interpret the PERL scripts, version 5.8.8.

Supported and unsupported utility scripts to extend the scripting engine.

scripts/sql contains SQL scripts to drop, create-schema or create/populate the database.

JARs and data files used by a particular vFoglight server variant (such as default).

Various utilities such as the foglight-federation-support.sar file.

Additional directories created after the vFoglight Management Server is started:

Directory cartridge support

Contents

Installed cartridge files in their original form.

Where support bundled archive information is stored.

tmp\cartridge.exploded

Unzipped contents of installed cartridges.

Unizpped at runtime.

Installing vFoglight vFoglight Settings

vFoglight Settings

vFoglight can be run with the default settings. However, you can edit these settings if you need to change runtime parameters such as ports used by the vFoglight Service

Manager. To do so, you can edit the file <vfoglight_home>/config/foglight.config, which contains central settings.

63

Editing the foglight.config File

The foglight.config file contains parameters for port settings, virtual memory, command line options, and server federation. You can edit the file using a text editor. Values within quotation marks can be edited.

Setting Memory Parameters for the Server

If you are running vFoglight Management Server by running fms.exe, you can configure the Java Virtual Machine’s minimum and maximum parameters for the server in the

<vfoglight_home>/config/foglight.config file.

If you are starting vFoglight using the run.[bat|sh] command, the JVM heap memory parameters set in the <vfoglight_home>/config/foglight.config file do not take effect.

Use -X options to pass the memory parameters straight to the VM.

If your installation supports a large number (100s) of agents, Java heap memory sizes should be set to the same minimum and maximum values. For example, assigning 2 GB of memory can be set in the foglight.config file as follows:

# foglight.vm.option0 = “-Xms2048M”;

# foglight.vm.option1 = “-Xmx2048M”;

You can set up to 100 VM options.

64 vFoglight

Installation and Setup Guide

Setting the SQL Parser Properties

The following default system properties appear in the foglight.config file. The port setting can be changed during the install process, or by editing the foglight.config file.

# qp5app port and info foglight.qp5app.max.connections = "10"; foglight.qp5app.port = "8448";

Configuring vFoglight to Access the Server Only Through The

HTTPS Port

If you do not choose to install vFoglight in Secure Server mode, you can manually configure vFoglight Management Server to restrict the server to use only the https port by editing the< vfoglight_home>\config\foglight.config file. Set the following parameter: foglight.console.httpsonly = "true";

You will have to reboot the server after setting the parameter.

Note You must have a signed, valid certificate if you want to use the https-only configuration.

Vizioncore recommends that you obtain a valid certificate from a third party as outlined in the following procedure.

Importing a Network Security Certificate

Once you have set the vFoglight Management Server to use only https, you will need to generate a key pair (security certificate) into the vFoglight keystore. This allows the server to communicate through the https protocol. You need to delete the existing certificate shipped with vFoglight before generating a new key pair. Use the keytool utility shipped with vFoglight to create, import, and export certificates. This utility can be found in:

• $FMS_HOME/jre/bin/keytool

There are two keystores used by vFoglight:

• The built-in Tomcat keystore located at:

$FMS_HOME/server/default/conf/tomcat.keystore

(default password: nitrogen )

Installing vFoglight vFoglight Settings

65

• The vFoglight Management Server keystore located at:

$FMS_HOME/jre/lib/security/cacerts (default password: changeit )

To import a certificate:

1 Change directories to the following path:

2

$FMS_HOME/server/default/conf/

Delete the existing tomcat key from the tomcat.keystore directory using the following command:

3

$FMS_HOME/jre/bin/keytool -keystore FMS_HOME/server/default/conf/ tomcat.keystore -storepass nitrogen -delete -alias tomcat

Create a new key under the tomcat alias using the following command:

4

$FMS_HOME/jre/bin/keytool -keystore FMS_HOME/server/default/conf/ tomcat.keystore -storepass nitrogen -genkey -alias tomcat

Generate a Certificate Signing Request (CSR) using the following command:

$FMS_HOME/jre/bin/keytool -keystore FMS_HOME/server/default/conf/ tomcat.keystore -storepass nitrogen -certreq -alias tomcat -file

<your_request_file.csr>

This file must be signed by Certification Authority (CA).

5 Once you have the certificate signed, import it back to the tomcat.keystore

using the following command:

$FMS_HOME/jre/bin/keytool -keystore FMS_HOME/server/default/conf/ tomcat.keystore -storepass nitrogen -import -trustcacerts -alias tomcat file <your_converted_cerificate>

You are prompted to enter the keystore password.

6 Type nitrogen.

66 vFoglight

Installation and Setup Guide

Setting Up an Encrypted Database Connection with SSL

The following procedure outlines how to set up a secure embedded MySQL database connection.

Note This procedure must be performed after installation but before you have started the vFoglight Management Server.

To set up an encrypted database connection with SSL:

1 Import a CA certificate into the vFoglight Management Server keystore (cacerts)

as outlined in “ Importing a Network Security Certificate ” on page 64.

2 Update the MySQL configuration file (my.ini) with the new security certificate and key information by adding the following properties:

• ssl-ca=<cacert.pem>

• ssl-cert=<server-cert.pem>

• ssl-key=<server-key.pem>

3 Uncomment and set the foglight.database.secureconn

attribute in the

foglight.config file to true, as shown below.

4

#

# For Oracle, this option can be enabled once the database server is properly configured.

# However, for MySQL, DO NOT enable this option until the database server's

CA certificate is properly imported into $fms_dir/jre/lib/security/cacerts.

foglight.database.secureconn = "true";

Start the vFoglight Management Server.

Installing vFoglight

Uninstalling vFoglight

67

Setting Up an Encrypted LDAP Connection with SSL

Follow the directions below if you need to encrypt communication between the vFoglight Management Server and the LDAP server.

To encrypt communication between vFoglight Management Server and LDAP:

1

2

Acquire the LDAP server certificate in .pem format from the administrator.

Import the certificate into the vFoglight Management Server keystore ( $FMS_HOME/ jre/lib/security/cacerts (default password: changeit )) with the following command:

$FMS_HOME/jre/bin/keytool -import -file <path_to_cert_file> -alias ldapsvrcert -keystore <path_to_cacerts>

Go to Administration > Users & Security > Configure Directory Services.

3

4

5

Click Edit.

Enter the LDAP server URL in the following format: ldaps://ldap_server_host_name:636

Note The port number for LDAP over SSL is usually 636. Confirm the correct port number with your LDAP server administrator.

Uninstalling vFoglight

You can uninstall vFoglight using the uninstaller utility for your platform. The uninstaller can be found in <vfoglight_home>/UninstallerData.

68 vFoglight

Installation and Setup Guide

3

Running the vFoglight

Management Server

This chapter contains the following sections:

Before You Begin .........................................................................................................................70

Migrating Data from an Existing Database ..................................................................................70

Initializing the Database ..............................................................................................................71

Starting and Stopping the vFoglight Management Server ...........................................................71

Logging in to the vFoglight Browser Interface .............................................................................73

Running the vFoglight Management Server FAQ ........................................................................74

70 vFoglight

Installation and Setup Guide

Before You Begin

The instructions in this chapter assume that you have already installed vFoglight. If you

have not, see “ Installing vFoglight ” on page 29 for installation instructions.

Migrating Data from an Existing Database

The contents of the MySQL database can be copied to another MySQL instance via an export/import cycle. The following procedure performs a full export of the database.

This procedure can be run against a database currently in use by a server.

To export and import a MySQL database:

1 Run the following command from the MySQL command shell:

2 mysqldump -u<username> -p<password> -h<hostname> -P<port> --databases

<database name> > backup.sql

The -h parameter can be omitted if the database is on the same host.

Import the database using the following syntax: mysql -<username> -p<password> -P<port> < backup.sql

The import process recreates the tables in the database. Therefore, any data that was in the destination environment prior to the import will be lost.

Caution The vFoglight servers must be stopped during the import process.

Note When moving a database between environments, care should be taken to ensure that the vFoglight schema version is lower or equal to the vFoglight server in the destination environment as an upgrade to a new schema is possible (run foglight_db_upgrade.bat|sh or start server with -Dfoglight.database.upgrade=true).

Running the vFoglight Management Server

Initializing the Database

Initializing the Database

If you are using the embedded database, the initialization is performed when you start vFoglight.

71

Starting and Stopping the vFoglight Management Server

The following sections describe how to start and stop the vFoglight Management

Server.

To start the vFoglight Service Manager from the command line:

• Execute the following command:

<vfoglight_home>\bin\fms.exe

To start the vFoglight Service Manager on Windows:

• Depending on where you installed the startup icon, choose Start > Programs >

Vizioncore > vFoglight > Start vFoglight or double-click the Start vFoglight icon on the desktop.

When the server has successfully started, the following message appears in the command window: vFoglight Management Server startup completed.

Starting the vFoglight Management Server as a Windows

Service

After the installation is completed, you can install the vFoglight Management Server as a Windows service either from the Start menu or the command line.

Note The procedures below assume that you have installed the program shortcuts in the default location.

Using the Start Menu Options

To install or remove the vFoglight Service Manager service from the Start menu:

• Choose Start > Programs > Vizioncore > vFoglight > Windows Service >

Install Service for vFoglight (or Remove Service for vFoglight).

72 vFoglight

Installation and Setup Guide

To start or stop the vFoglight Service Manager service from the Start menu:

• Choose Start > Programs > Vizioncore> vFoglight > Windows Service > Start

Service for vFoglight (or Stop Service for vFoglight).

Using the Command Line

From the command line, type the following to install the vFoglight Management Server as a Windows service: fms.exe -i

Additional Commands:

-v

-h

-q

-b

Command

-s

-r

-n

-j

Represents start

Description

Start the vFoglight Management Server (this is assumed if no command is specified)

Stop the vFoglight Management Server stop start-service removeservice

Start the vFoglight Management Server Windows service

Stop and remove the vFoglight Management Server

Windows service name Provide a unique name for this instance of the vFoglight Management Server service jvm-argument Set an option to be passed directly to the Java ™ VM

(can be used to set more than one VM option) version help

Display the version number for this program and exit

Show this information and exit

Stopping the Server

To stop the vFoglight Management Server:

Do one of the following:

Running the vFoglight Management Server

Logging in to the vFoglight Browser Interface

73

• Type Ctrl-C in the command window from which the vFoglight Service Manager started.

• In the command line, type: fms.exe -q

• Depending on where you installed the startup icon, choose Start > Programs >

Vizioncore> vFoglight > Stop vFoglight or double-click the Stop vFoglight icon on the desktop.

When the server has stopped successfully, the Start vFoglight command window closes.

Logging in to the vFoglight Browser Interface

Note The vFoglight Management Server must be running before you can log in to the vFoglight

Browser Interface.

To log in to vFoglight:

1 Depending on where you installed the program icons, choose Start > Programs

>Vizioncore> vFoglight > vFoglightConsole.

2 Enter a valid username and password and click Login.

To log in to vFoglight using a web browser:

• Open a web browser and type the following: http://<hostname>:<port>/console/admin/main.action

where <hostname> is the name of the machine where the vFoglight Management

Server is installed and <port> is the http port specified during installation (the default is 8080 ).

74 vFoglight

Installation and Setup Guide

Running the vFoglight Management Server FAQ

When I try to start the vFoglight Management Server using Remote Desktop, an error appears. How can I resolve this error?

There are two options to resolve this problem.

• Use VMWARE Console to start the server.

• Change the JVM options by reducing the memory requirements of the vFoglight

Management Server so you can start it using Remote Desktop. To do so, use one of the following methods:

• On the command line, enter the following: fms.exe -j -XX:MaxPermSize=96m

• Edit the foglight.config file found in <vfoglight_home>\config and modify the following parameter: foglight.vm.option0 = "-XX:MaxPermSize=96m";

After you have used one of these methods, restart the server.

If I close the vFoglight Management Server by clicking the X button on the command window, an error appears when I start up the server again. How do I restart the server?

It is recommended that you do not use this method to stop the vFoglight Management

Server. However, if you do use this method, follow the workaround listed below.

1

2

If you are using a managed database (for example, a copy of MySQL that is started by vFoglight), stop the database manually before restarting the vFoglight

Management Server.

Remove the stale .pid file that is located in the /state directory. The logs or the console output inform you which .pid file to remove when you restart the server.

4

Appendix A: Switching from an

Embedded to an External Database

You may find a performance improvement in vFoglight if you use an external database.

This appendix contains the following section:

Converting to an External Database ............................................................................................76

76 vFoglight

Installation and Setup Guide

Converting to an External Database

This section describes how to migrate and reconfigure an embedded database used with the vFoglight Management Server to an external database.

1

2

Stop the vFoglight Management Server.

Start the embedded database manually:

3

<vfoglight_home>/bin/runDb.sh

Export the database content:

<vfoglight_home>/mysql/bin/mysqldump -uroot --port=13306 -databases foglight > <fms_home>/foglight.dump

4 Shut down the database:

5

<vfoglight_home>/bin/shutdownDb.sh

Connect to the external MySQL instance via MySQL:

6

<vfoglight_home>/mysql/bin/mysql -h [mysql host] -P [mysql port] -u root -p

Create the vFoglight database instance by running:

7 mysql> source

<vfoglight_home>\scripts\sql\mysql_create_db.sql

Re-import the data dump:

8 mysql> source <vfoglight_home>/foglight.dump

Configure the vFoglight Management Server to use this new database by opening the following file:

9

<vfoglight_home>/config/foglight.config

Update the following values in the above file: foglight.database.host = "[mysql host]"; foglight.database.port = "[mysql port]"; foglight.database.embedded = "false";

A

administration administrator default account

30

default user name and password

Agents 26

30

B

bin directory

61

C

cartridge

documentation

core

8

cartridge directory

client directory config directory

61

61

62

7

D

database

initializing 71

documentation 7

cartridge

8

documentation directory dtd directory 61

61

I

installation recommendations requirements

30

installed directories bin

61

cartridge client config

61

61

docs dtd

61

61 jre

lib

61

61, 62

62

28

logs mysql

61

62 scripts

server

support

62

62

62

J

JAR files directory

JRE directory 61

61

L

lib directory

licensing 27

61, 62 log files directory 61

logging in to the Administration Console

73

M

Management Server

mysql files directory

25

62

P

password, administrator perl files directory

62

30

R

recommendations for installing vFoglight

running vCharter Pro 69

28

S

scripts directory

62

server starting stopping

71

72

server directory

62

starting the server

71

stopping the server

72

Index 1

2 vFoglight

Installation and Setup Guide support

9

support directory 62

T

technical support

text conventions 8

9

U

uninstalling vCharter Pro user account administrator

67

30

V

vCharter Pro uninstalling

67

Vizioncore Software 9

W

Windows service, from the command line

72

service, installing vCharter Pro as a

71

advertisement

Related manuals

advertisement

Table of contents