EPSON Stylus® Pro 4000 PRINTER GUIDE

EPSON Stylus® Pro 4000 PRINTER GUIDE
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EPSON Stylus Pro 4000
®
PRINTER GUIDE

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All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in
any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior
written permission of SEIKO EPSON CORPORATION. The information contained herein is designed only for
use with these EPSON printers. EPSON is not responsible for any use of this information as applied to other
printers.
Trademarks
EPSON, EPSON Stylus, EPSON ESC/P, and MicroWeave are registered trademarks of SEIKO EPSON
CORPORATION.
Photo Enhance and EPSON UltraChrome are trademarks, and EPSON Preferred and EPSON Store are service
marks, of Epson America, Inc.
General Notice: Other product names used herein are for identification purposes only and may be trademarks of
their respective owners. EPSON disclaims any and all rights in those marks.
The ENERGY STAR emblem does not represent EPA endorsement of any product or service.
Legal Notices
Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of this product or third
parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse,
or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the
U.S.) failure to strictly comply with SEIKO EPSON CORPORATION’s operating and maintenance instructions.
SEIKO EPSON CORPORATION shall not be liable for any damages or problems arising from the use of any
options or any consumable products other than those designated as Original EPSON Products or EPSON
Approved Products by SEIKO EPSON CORPORATION.
Printed on recycled paper.
© 2004 Epson America, Inc. 9/04
CPD-17009R1
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FCC Compliance Statement
For United States Users
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to radio or television
reception. However, there is no guarantee that interference will not occur in a particular installation. If this
equipment does cause interference to radio and television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of the following
measures:
•
Reorient or relocate the receiving antenna.
•
Increase the separation between the equipment and receiver.
•
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
•
Consult the dealer or an experienced radio/TV technician for help.
WARNING
The connection of a non-shielded equipment interface cable to this equipment will invalidate the FCC
Certification of this device and may cause interference levels which exceed the limits established by the FCC for
this equipment. It is the responsibility of the user to obtain and use a shielded equipment interface cable with this
device. If this equipment has more than one interface connector, do not leave cables connected to unused
interfaces. Changes or modifications not expressly approved by the manufacturer could void the user’s authority to
operate the equipment.
For Canadian Users
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
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5
Contents
Introduction
9
Warnings, Cautions, Notes, and Tips . . . . . . . . . . . . . . . . . . . . . . . . 9
Options and Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Where To Get Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Macintosh System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Windows System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
ENERGY STAR Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Ink Cartridge Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . 15
1 Handling Paper and Other Media
17
Selecting Media for Your Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Guidelines for Using EPSON Media . . . . . . . . . . . . . . . . . . . . . . . 18
Using Cut Sheet Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Cut Sheet Paper Paths . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Loading Paper in the Paper Tray . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Using the Front Manual Feed Slot . . . . . . . . . . . . . . . . . . . . . . . . . 27
Using the Top Manual Feed Slot . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Using Roll Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Roll Paper Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Loading the Paper onto the Spindle . . . . . . . . . . . . . . . . . . . . . . . . 33
Placing the Paper in the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Removing Paper from the Spindle . . . . . . . . . . . . . . . . . . . . . . . . . 37
Switching Between 2-Inch and 3-Inch Roll Paper . . . . . . . . . . . . . 37
Cutting Paper Manually with the Built-in Cutter . . . . . . . . . . . . . . 38
Printing Trim Lines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Adjusting the Platen Gap for Thick or Thin Paper . . . . . . . . . . . . . 39
Optimizing the Settings for Your Paper . . . . . . . . . . . . . . . . . . . . . . . . 40
Creating Paper Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Selecting Paper Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
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6 | Contents
2 Printing with EPSON Drivers for Macintosh 43
Printing in Macintosh OS X . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Choosing Page Setup Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Borderless Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Choosing Basic Print Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Choosing Color Management and Paper Configuration Options . . 50
Choosing Roll Paper Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Creating a Custom Preset and Printing . . . . . . . . . . . . . . . . . . . . . 53
Monitoring Print Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Checking Ink Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Sharing Your Printer on a Network . . . . . . . . . . . . . . . . . . . . . . . . 57
Printing in Macintosh OS 9.x . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Choosing Page Setup Options for Cut Sheet Printing . . . . . . . . . . 58
Choosing Page Setup Options for Roll Paper and
Borderless Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Recommended Settings for Borderless Printing . . . . . . . . . . . . . . . 62
Choosing Basic Print Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Choosing Advanced Print Options . . . . . . . . . . . . . . . . . . . . . . . . . 65
Managing Print Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Monitoring Your Print Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Checking Printer Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Selecting Configuration Options . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Sharing Your Printer on a Network . . . . . . . . . . . . . . . . . . . . . . . . 73
3 Printing with EPSON Drivers for Windows
75
Choosing Basic Print Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Choosing Paper and Layout Options . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Choosing Cut Sheet Paper Options . . . . . . . . . . . . . . . . . . . . . . . . 78
Choosing Roll Paper Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Borderless Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Choosing Advanced Print Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Managing Print Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Using the Progress Meter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Setting Monitoring Preferences and Optimizing Print Speed . . . . . 88
Sharing Your Printer on a Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
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Contents | 7
4 Maintaining and Transporting the Printer
93
Checking Printer Status and Part Life . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Printing Status Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Viewing Status Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Checking and Cleaning the Print Head . . . . . . . . . . . . . . . . . . . . . . . . 96
Running a Power Cleaning Cycle . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Aligning the Print Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Replacing Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Performing Additional Maintenance Tasks . . . . . . . . . . . . . . . . . . . . . 105
Changing the Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Using the Maintenance Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Replacing the Paper Cutter Blade . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Replacing the Maintenance Tank . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Transporting or Storing the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Preparing the Printer for Shipment . . . . . . . . . . . . . . . . . . . . . . . 112
Setting Up the Printer After Transportation . . . . . . . . . . . . . . . . . 113
Uninstalling and Reinstalling the Printer Driver . . . . . . . . . . . . . . . . . 113
Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
5 Solving Problems
115
Diagnosing Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Checking Error Messages and Lights . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Improving Print Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Solving Operational Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Solving Miscellaneous Printing Problems . . . . . . . . . . . . . . . . . . . . . . 125
Solving Paper Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Clearing Roll Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Clearing Paper Tray Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Clearing Paper Jams from the Manual Feed Slots . . . . . . . . . . . . . 131
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8 | Contents
A Installing the Optional Print Server Card
133
Removing the Print Server Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
B Specifications
135
Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Operating Depth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Packing Dimensions and Weight . . . . . . . . . . . . . . . . . . . . . . . . . 137
Printer Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Safety Approvals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Roll Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Cut Sheets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Printable Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Index
141
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9
Introduction
This Printer Guide provides important information on using your printer,
selecting paper, and replacing ink cartridges. It also tells you how to
maintain your printer to keep it working at its best, and provides
troubleshooting tips in case you have a problem.
For additional information, see the following:
•
The Start Here sheet shows how to set up your printer and install the
software.
•
The video CD-ROM, Mastering Your Printer, offers expert advice on
printing from Adobe® Photoshop,® optimizing print quality, and
performing basic operations.
•
The Quick Reference Guide provides a handy summary of procedures for
daily use and printer maintenance—loading paper, replacing ink
cartridges and other components, checking and aligning the print head,
and understanding error messages. Attach it to your printer for easy
reference.
•
The electronic Reference Guide on the CD-ROM provides additional
information about the printer, drivers, and utility software. You can read
the guide using a web browser, such as Netscape® Navigator® or
Microsoft® Internet Explorer, versions 4.0 or later.
Warnings, Cautions, Notes, and Tips
These symbols are used in this book:
WARNINGS
Cautions
Notes
Tips
must be followed carefully to avoid bodily injury.
must be observed to avoid damage to your equipment.
contain important information about your printer.
contain additional hints on how to get the most out of your printer.
9
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10 | Introduction
Tip: Check the EPSON
Pro Graphics web site at
http://prographics.epson.
com for new accessories
and options that may
become available.
Options and Accessories
Your EPSON Stylus® Pro 4000 offers these optional upgrades and
accessories:
Optional equipment and software
Option
Part number
EPSON Stylus Pro 4000 Printer Cabinet Stand
C4000STAND
Internal 10/100 BaseTX (Ethernet™) Type-B Print Server
(interface card)*
C12C824052
Paper Roller Spindle (Normal Tension) — 2- or 3-inch
C12C811171
Paper Roller Spindle (High Tension) — 2- or 3-inch
C12C811191
One- and two-year extended warranties
EPP40EX1 (1-year)
EPP40EX2 (2-year)
* See Appendix A for details.
In addition, you can order these user-replaceable items:
Consumables and user-replaceable parts
Part
Part number
Replacement Ink Maintenance Tank*
C12C890071
Replacement Printer Cutter Blade**
C12C815291
Ink Cartridges
See page 102 for a
complete listing.
Paper (roll and sheet)
See pages 19 and 31
for complete listings.
* See page 109 for details.
** Replaces the blade for the printer’s built-in cutter (see page 107).
You can purchase optional equipment and software, ink cartridges, paper,
and manuals from EPSON® at (800) 873-7766, or you can visit the
EPSON StoreSM at www.epsonstore.com (U.S. sales only). In Canada, please
call (800) 463-7766 for dealer referral.
Check the EPSON Pro Graphics web site at http://prographics.epson.com
for new accessories and options that may become available.
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Introduction | 11
Where To Get Help
Tip: If you experience
difficulty with the
toll-free line or your
Unit ID number, call
(562) 276-1305.
EPSON provides technical support and information on the installation,
configuration, and operation of professional printing products through the
EPSON PreferredSM Protection Plan. Dial (888) 377-6611, 6 AM to 6 PM,
Pacific Time, Monday through Friday. Support hours and days are subject
to change without notice.
Before you call, make sure you have your Unit ID number, which is
included with the EPSON Preferred Protection Plan information that came
with your printer. You’ll also need your printer serial number and proof of
purchase.
EPSON also provides technical assistance 24 hours a day through the World
Wide Web. You can reach EPSON Support at http://support.epson.com. At
this site, you can download drivers and other files, look at product
documentation, access troubleshooting information, and receive technical
advice through e-mail.
You can purchase ink cartridges, paper, and accessories from EPSON at
(800) 873-7766, or by visiting the EPSON Store at www.epsonstore.com
(U.S. sales only). In Canada, please call (800) 463-7766 for dealer referral.
Macintosh System Requirements
To use your printer in either a stand-alone or peer-to-peer network
environment, your Macintosh® system should include the requirements
listed below:
•
OS 9.2.2 or OS X 10.2.8 or later
•
1.0 GHz or higher processor recommended
•
At least 512MB of RAM
•
At least 60MB of free hard disk space to install the software, and at least
2GB of free hard disk space for processing files (8GB or more available
hard disk space recommended)
•
Quad-speed (4×) or faster CD-ROM or DVD drive for installing the
printer software
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12 | Introduction
Caution: Using an
improperly shielded
cable—especially a
cable more than 10 feet
long—may cause the
printer to malfunction.
•
For USB connection: a compliant USB port and a shielded USB “AB”
cable from Series A (computer) to Series B (printer), up to 10 feet
long
For IEEE 1394 (FireWire®) connection: a shielded IEEE 1394 cable up
to 10 feet long
For network connection: the optional Ethernet card (described on
page 10) and a compatible cable
Windows System Requirements
To use your printer in either a stand-alone or peer-to-peer network
environment, your system should include the requirements listed below:
•
IBM®-compatible PC with a Pentium® IV 1 GHz or higher processor
recommended
•
For USB connection: PC with USB port running Windows® 98 SE
(factory installed), Me, 2000, or XP
For IEEE 1394 connection: PC with FireWire port running
Windows Me, 2000, or XP
For 10/100 Base TX Ethernet connection: Ethernet equipped PC
running Windows 98, Me, NT 4.0, 2000, or XP
•
At least 512MB of RAM
•
At least 100MB of free hard disk space to install the software, and at
least 2GB of free hard disk space for processing files (8GB or more
available hard disk space recommended)
•
Quad-speed (4×) CD-ROM or DVD drive for installing the printer
software
•
For USB connection: a Windows-compliant USB port and a shielded
USB “AB” cable from Series A (computer) to Series B (printer), up to
10 feet long
For IEEE 1394 (FireWire) connection: the optional IEEE 1394 port
(described on page 10) and a shielded IEEE 1394 cable up to 10 feet
long
For network connection: the optional Ethernet interface card (described
on page 10) and a compatible cable
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Introduction | 13
ENERGY STAR Compliance
As an ENERGY STAR Partner, EPSON has determined that this product
meets the ENERGY STAR guidelines for energy efficiency.
The EPA ENERGY STAR Office Equipment program is a voluntary
partnership with the computer and office equipment industry to promote
the introduction of energy-efficient personal computers, monitors, printers,
fax machines, and copiers in an effort to reduce air pollution caused by
power generation.
Important Safety Instructions
Before using your printer, read the following safety instructions to make sure
you use the equipment safely and effectively.
•
The printer weighs about 85 lb (without ink or paper), and should be
lifted by two people.
•
When setting up the printer, make sure you have enough space around
it, as shown below. You may need more space behind the printer if you
print on large sheets of heavy stock or posterboard.
15.7 in.
5.9 in.
5.9 in.
14.8 in.
•
Do not place the printer on an unstable surface or near a radiator or
heating vent. Avoid areas subject to rapid changes in temperature and
humidity or shock and vibrations.
•
Do not place the printer near a window or in direct sunlight. Bright
light can interfere with the paper sensors, causing paper jams and related
problems.
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14 | Introduction
•
Do not store paper or other material on top of the printer. Doing so can
interfere with the paper sensors.
•
Keep the entire system away from potential sources of electromagnetic
interference, such as loudspeakers or the base units of cordless
telephones.
•
Place the printer on a flat surface. It will not operate properly if it is
tilted or at an angle.
•
If you use a stand, make sure it can support at least 110.3 lb (50 kg)
•
Do not block or cover the openings in the printer case or insert objects
through the slots.
•
Use only the type of power source indicated on the label.
•
Connect all equipment to properly grounded power outlets. Avoid using
outlets on the same circuit as photocopiers or air control systems that
regularly switch on and off. Do not use outlets controlled by wall
switches or timers.
•
Place the printer near a wall outlet where the plugs can be easily
unplugged.
Placez l’imprimante près d’une prise de contacte où la fiche peut être
débranchée facilement.
Caution: Always turn
the printer off using the
P power button. When
you press this button,
POWER OFF appears on
the LCD panel. Do not
unplug the printer or turn
off the power to the
printer until the panel
shuts off. This ensures
that the print head is
safely capped.
•
Do not let the power cords become damaged or frayed.
•
If you use an extension cord with the printer, make sure the total ampere
rating of the devices plugged into the extension cord does not exceed the
cord’s ampere rating. Also, make sure the total ampere rating of all
devices plugged into the wall outlet does not exceed the wall outlet’s
ampere rating.
•
Turn off and unplug the printer before cleaning. Clean with a damp
cloth only. Do not spill liquid on the printer.
•
Except as specifically explained in the documentation, do not attempt to
service the printer yourself. Opening or removing those covers that are
marked “Do Not Remove” may expose you to dangerous voltage points
or other risks. Refer all servicing in those compartments to service
personnel.
14
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Introduction | 15
•
Power down the printer from the control panel, unplug the printer, and
refer servicing to qualified service personnel under the following
conditions:
If the power cord or plug is damaged; if liquid has entered the printer; if
the equipment has been dropped or the case damaged; if the printer does
not operate normally or exhibits a distinct change in performance.
Adjust only those controls that are covered by the operating instructions.
Ink Cartridge Safety Instructions
•
Do not put your hand inside the printer or touch the cartridges during
printing.
•
To avoid damaging the printer, do not move the print head by hand.
•
Under normal circumstances, ink will not come out of the cartridge. If it
does get on your skin, wash it off with soap and water. If it gets in your
eyes, flush them immediately with water.
•
Keep ink cartridges out of the reach of children and do not drink the
ink.
•
Do not store ink cartridges at high or freezing temperatures. Keep
cartridges away from direct sunlight. Store cartridges in a cool, dark
location.
•
Do not dismantle the ink cartridges or try to refill them. This could
result in damage to the print head.
•
Do not touch the ink supply port or surrounding area, or the green IC
chip on the side of the cartridge. This may affect normal operation and
printing.
15
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16 | Introduction
16
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17
Chapter 1:
Handling
Paper and
Other Media
The EPSON Stylus Pro 4000 prints on a variety of media, including roll
paper and cut sheets up to 17 inches wide. You can also use heavy stock,
such as posterboard up to 59 mil (1.5 mm) thick, via the straight-through
paper path.
This chapter includes the following information:
•
Selecting media for your printer
•
Printing on EPSON media
•
Using cut sheet paper
•
Using roll paper
•
Loading paper manually
•
Optimizing the settings for your paper
Selecting Media for Your Printer
Note: You can purchase
additional roll paper
spindles and other
accessories or options
from the EPSON Pro
Graphics web site
(http://prographics.epson.
com) or your authorized
EPSON dealer.
You can print on most types of coated, glossy, plain paper, and other media.
An optional high-tension spindle is also available for printing on certain roll
media such as EPSON UltraSmooth Fine Art Paper and Textured Fine Art
Paper. The spindle applies tension to keep the paper tightly wound.
The following table shows the paper sizes you can use:
Supported paper sizes
Roll paper
Cut sheets
Size
8 to 17 in. wide
(203 to 432 mm)
8 × 10 in. up to 17 × 22 in.
Maximum
external roll
diameter
2 in. core: 4 in. (103 mm)
3 in. core: 6 in. (150 mm)
—
Thickness
3.15 to 19.7 mil (0.8 to 0.5 mm)
3.15 to 59 mil (0.8 to 1.5 mm)
Always test samples of paper stock in the printer before purchasing large
quantities or printing large jobs. When you use non-EPSON paper or other
media, you may need to adjust various settings and create special paper
configurations. See page 41 for instructions.
17
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18 | Handling Paper and Other Media
Guidelines for Using EPSON Media
Follow these guidelines, as well as those included in your paper package,
when printing on EPSON paper and other media:
•
Avoid touching the printable surface with your bare hands. Fingerprints
may affect print quality. Handle media by the edges or use cotton
gloves.
•
Always choose the correct Media Type setting in your printer driver
software before you send your job. See page 48 (Mac OS X), page 63
(Mac OS 9), or page 76 (Windows) for instructions.
•
Always select the correct paper source (roll or sheet) in both the printer
driver software and on the printer’s control panel. See page 45
(Mac OS X), page 58 (Mac OS 9), or page 78 (Windows) for
instructions on selecting the paper source in your printer software.
•
Keep unused media in its original packaging and store it in a cool, dry
place to maintain quality. Avoid storing your printouts where they will
be exposed to high temperature, humidity, or direct sunlight.
Using Cut Sheet Paper
You can print on many types of cut sheet paper and other media.
The EPSON Stylus Pro 4000 accepts sheets ranging from 8 × 10 inches to
17× 22 inches.
Follow these additional guidelines for cut sheet paper:
•
You can leave your roll paper on the spindle when you print on cut
sheets; make sure it is removed from the paper path and rolled up.
•
Store sheet media on a flat surface in its original package.
•
If you need to add paper to the tray, first remove all the paper and then
add to the stack that you removed.
•
Use the 250 Media Type setting for 17" × 22" sheets.
•
If you’re using fine art paper or other thick media, you need to load it
manually, as described on page 27.
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Handling Paper and Other Media | 19
Note: Check the EPSON
Pro Graphics web site
(http://prographics.epson.
com) or your authorized
EPSON dealer for other
media that may be
available.
EPSON papers, which are specially designed for the inks used in the printer,
ensure high-quality results. The following table lists the product codes for
the EPSON cut sheet media available for your printer.
EPSON cut sheet media
Paper type
Weight
Thickness
Size
Code
Photo Quality Ink Jet Paper
28 lb
4.9 mil
8.5" × 11"
S041062
8.3" × 11.7"
S041061
11" × 17"
S041070
13" × 19"
S041069
16.5" × 23.4"
S041079
17" × 22"
S041171
8.5" × 11"
S041286
11" × 17"
S041290
11.7" × 16.5"
S041288
13" × 19"
S041289
8.5" × 11"
S041405
11.7" × 16.5"
S041406
13" × 19"
S041407
8.5" × 11"
S041331
13" × 19"
S041327
8.5" × 11"
S041341
11.7" × 16.5"
S041343
13" × 19"
S041339
Premium Glossy Photo
Paper (Load in top manual
slot only.)
Premium Luster Photo
Paper
Premium Semigloss Photo
Paper
Enhanced Matte Paper
10.4 mil
240 gsm 10 mil
10.4 mil
192 gsm 10 mil
Proofing Paper Commercial
Semimatte
155 gsm 6.5 mil
13" × 19"
S041744
Watercolor Paper Radiant White
190 gsm 11.5 mil
13" × 19"
S041351
Velvet Fine Art Paper (Load
in top manual slot only.)
260 gsm 19 mil
8.5" × 11"
S041636
13" × 19"
S041637
UltraSmooth Fine Art
Paper* (Load in front
manual slot only.)
325 gsm 21 mil
13" × 19"
SP91209
17" × 22"
SP91210
* Choose the Watercolor Paper - Radiant White Media Type setting.
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20 | Handling Paper and Other Media
Cut Sheet Paper Paths
In addition to the paper tray, two paper paths are available for manual
feeding of special media. Make sure you use the correct paper path for
EPSON media, as listed below:
Paper tray
•
Premium Semigloss Photo Paper
•
Premium Luster Photo Paper
•
Photo Quality Ink Jet Paper
•
Proofing Paper Semimatte
•
Enhanced Matte Paper
•
Watercolor Paper - Radiant White
•
Plain Paper
Top manual feed slot
•
Premium Glossy Photo Paper
•
Premium Semigloss Photo Paper
•
Premium Luster Photo Paper
•
Photo Quality Ink Jet Paper
•
Proofing Paper Semimatte
•
Enhanced Matte Paper
•
Watercolor Paper - Radiant White
•
Velevet Fine Art Paper
•
Plain Paper
Front manual feed slot
•
Smooth Fine Art Paper
•
Textured Fine Art Paper
•
Enhanced Poster Board
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Handling Paper and Other Media | 21
Loading Paper in the Paper Tray
You can load up to 250 sheets of plain paper in the tray. The following table
lists the paper tray capacity for various types and sizes of EPSON paper:
EPSON cut sheet paper capacity
Paper type
Size
Loading
capacity
Photo Quality Ink Jet Paper
8.5" × 11"
200
11" × 17"
13" × 19"
100
17" × 22"
50
8.5" × 11"
100
13" × 19"
50
8.5" × 11"
100
11.7" × 16.5"
13" × 19"
50
8.5" × 11"
100
11.7" × 16.5"
13" × 19"
50
Proofing Paper Commercial Semimatte
13" × 19"
50
Watercolor Paper - Radiant White
13" × 19"
20
Premium Semigloss Photo Paper
Premium Luster Photo Paper
Enhanced Matte Paper
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22 | Handling Paper and Other Media
Follow these steps to load cut sheets in the paper tray:
1. Make sure the printer is turned on, then press the Paper Source
button until the sheet icon appears on the LCD display.
2. Extend the paper tray and paper tray cover.
3. Lift up the paper tray cover.
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Handling Paper and Other Media | 23
4. Flip up the paper guide roller and slide the edge guide all the way to the
left.
5. Clean the inside of the paper tray to remove any dust. Dust may affect
printout quality.
6. Thumb through a stack of paper, then gently tap it on a flat surface to
even the edges.
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24 | Handling Paper and Other Media
Note: When you need to
add sheets, first remove
all the paper and then add
to the stack that you
removed.
7. Load the sheets with the printable side down, in the portrait orientation
(short edge first). Place the paper all the way back in the paper tray and
next to the right edge.
Make sure the stack of paper fits under the arrow on the left edge guide.
8. Adjust the edge guide and length of the paper tray.
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Handling Paper and Other Media | 25
If you’re printing on letter size paper, raise the paper guide and push it
against the end of the paper stack.
9. Flip the paper guide roller down onto the stack of paper.
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26 | Handling Paper and Other Media
Note: Make sure the roll
paper support on the
paper tray cover is not
raised.
10. Replace the paper tray cover and adjust its length.
11. Extend the paper tray cover if necessary to support your printouts.
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Handling Paper and Other Media | 27
Using the Front Manual Feed Slot
If you want to print on fine art paper, posterboard, or other media
19 to 59 mil (0.5 to 1.5 mm) thick, you need to use the manual feed slot.
This provides a straight-through paper path. Be sure to allow enough room
behind the printer so the paper is not bent when it feeds into printing
position.
1. Make sure the printer is turned on, then press the Paper Source
button until the sheet icon appears on the LCD display.
2. Release the paper lever.
3. Open the top cover.
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28 | Handling Paper and Other Media
4. Insert the sheet face-up.
5. Push the sheet under the gray feed rollers.
Gray
feed
rollers
6. Align the edge of the paper with the OTHER mark on the paper tray
cover. For longer sheets, make sure you align the right edge of the sheet
with the vertical mark on the tray cover, next to the arrow.
Then close the top cover.
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Handling Paper and Other Media | 29
7. Return the paper lever to the secured position. The printer automatically
feeds the paper into printing position.
8. Extend the paper tray and cover if necessary to support the sheet as it
comes out of the printer. Make sure the roll paper support is not raised.
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30 | Handling Paper and Other Media
Using the Top Manual Feed Slot
You must use the top manual feed slot for EPSON Premium Glossy Photo
Paper and Velvet Fine Art Paper. You can also use this feed slot for other
types of paper, as listed on page 20.
1. Make sure the printer is turned on, then press the Paper Source
button until the sheet icon appears on the LCD display.
2. Align the sheet with the right edge of the slot and insert it until it meets
resistance.
The printer automatically feeds the sheet into printing position.
3. Extend the paper tray and cover if necessary to support the sheet as it
comes out of the printer. Make sure the roll paper support is not raised.
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Handling Paper and Other Media | 31
Note: Check the EPSON
Pro Graphics web site
(http://prographics.epson.
com) or your authorized
EPSON dealer for other
media that may be
available.
Using Roll Paper
You can use any roll paper with a 2- or 3-inch core, up to 17 inches wide.
Manually switching from one paper roll to another is a simple process.
Following is a list of the product codes for EPSON roll media available for
the printer. Unless otherwise noted, these media have a 3-inch core and
require the optional high-tension spindle.
EPSON roll media
Paper type
Weight
Thickness
Size
Code
Premium Glossy Photo
Paper (250)
(3" core, regular spindle)
260 gsm
10 mil
8.3" × 32'
S041376
13" × 32'
S041378
16" × 100'
S041742
8.3" × 32'
S041408
10" × 100'
S041644
16" × 100'
S041737
Premium Luster Photo
Paper (250)
240 gsm
10 mil
Premium Semimatte
Photo Paper (250)
235 gsm
10 mil
16" × 100'
S041738
SingleWeight Matte Paper
(2" core, regular spindle)
120 gsm
5.5 mil
17" × 132'
S041746
Enhanced Matte Paper
192 gsm
10.3 mil
17" × 100'
S041725
EPSON Proofing Paper
Commercial Semimatte,
(2" core, regular spindle)
155 gsm
6.5 mil
13" × 50'
S041668
17" × 100'
S041724
UltraSmooth Fine Art
Paper (250 gsm) *
250 gsm
Textured Fine Art Paper
225 gsm
15 mil
17" × 50'
(Do not
use cutter.)
S041745
PremierArt™ Water
Resistant Canvas for
Epson, (2" core, regular
spindle)*
350 gsm
19 mil
13" × 20'
(Do not
17" × 10'
use cutter.)
17" × 40'
SP91220
15 mil
17" × 7'
(Do not
17" × 50'
use cutter.)
S041782-S
SP91205
SP91221-S
SP91221
* Choose the Watercolor Paper - Radiant White Media Type setting.
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32 | Handling Paper and Other Media
Roll Paper Guidelines
When printing on roll paper, be sure to follow the media handling
guidelines on page 18, as well as these special guidelines for roll paper:
•
When storing roll paper, keep it in its original packaging—including the
bag, end caps, and box.
•
To avoid feeding excess paper, make sure the
Sheet icon does not
appear on the LCD display. Press the Paper Source button until the
or
roll icon appears on the LCD display.
•
Choose
if you want the paper to be cut automatically after each
page is printed.
•
Choose
if you’re printing on canvas or other heavy media. Media
that is too thick will damage the cutter. Use of a rotary paper
cutter/trimmer is recommended.
Also choose this setting if you want to print a series of pages and keep
them together for cutting later on. The following media (and other
similar materials) do not work with the built-in cutter:
•
•
Fine art paper (including EPSON Textured and UltraSmooth Fine
Art Paper)
•
PremierArt Water Resistant Canvas for Epson
•
Vinyl
•
Matte board
•
Backlight film
•
Heavyweight polyester banner media
•
DuPont™ Semigloss Proofing Paper
If you’re loading heavy paper, you may need to increase the suction
strength by pressing the paper feed button. This helps hold the paper
in place during loading and printing.
For lightweight paper, decrease the suction by pressing the
Release the paper lever to view the suction setting.
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Handling Paper and Other Media | 33
Note: The spindle
accommodates both
2-inch and 3-inch roll
paper cores. To switch
between different size
cores, see page 37.
Loading the Paper onto the Spindle
Note: Avoid touching the
printable surface of
the paper as much as
possible. Oils from
your skin can affect
print quality.
2. Position the roll so the paper unwinds as shown, then slide it onto the
spindle:
Follow these steps to attach the roll to the spindle:
1. Slide the black paper stop (flange) off the left end of the spindle.
3. Slide the movable paper stop back onto the spindle and insert it into the
end of the roll. Make sure it is firmly fixed into the left end of the paper
roll.
Placing the Paper in the Printer
Follow these steps to place the paper in the printer:
1. Open the roll paper cover.
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34 | Handling Paper and Other Media
2. Place the roll paper in the printer as shown. (The gray end of the spindle
goes on the right.)
Note: To avoid feeding
excess paper, make sure
you don’t select
when you’re using roll
paper.
3. Make sure the printer is turned on, then press the Paper Source
button until the
or
icon appears on the LCD display.
4. Release the paper lever.
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Handling Paper and Other Media | 35
5. Hold both sides of the paper and feed into the slot.
6. Feed the paper all the way through the printer until it is aligned with the
OTHER mark on the paper tray cover.
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36 | Handling Paper and Other Media
7. Move the paper lever to the secured position. The printer automatically
positions the paper for printing.
8. Raise the roll paper support. Make sure the paper is on top of the guides.
Note: The maximum
length of roll paper you
can print on is limited by
the printer driver, and
may also be limited by
your application software
and/or operating system.
9. Close the roll paper cover.
To avoid indenting or creasing the paper, remove it from the paper path and
roll it up when you are not printing.
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Handling Paper and Other Media | 37
Removing Paper from the Spindle
If you need to remove the paper roll from the spindle, follow these
steps:
1. Open the roll paper cover.
2. If the paper is loaded for printing, push the paper lever back to
the released position, then roll up the paper before removing it.
3. Remove the roll paper and spindle from the printer.
4. Set the spindle upright, with the gray end on the floor and the
black end at the top.
5. Slide the black paper stop off the top of the spindle.
6. Remove the roll paper from the spindle.
Switching Between 2-Inch and 3-Inch Roll Paper
You can convert the spindle to accept roll paper with either a 2-inch or
3-inch core by using the spindle adapters. Follow these steps to attach the
adapters for using 3-inch roll paper:
1. Remove the black paper stop from the end of the spindle.
2. Align the arrow marks as shown below and press one of the adapters on
to the gray paper stop until it locks in place. Press the other adapter onto
the black paper stop.
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38 | Handling Paper and Other Media
3. To remove the adapters, press on the four tabs.
Press tabs to release
Cutting Paper Manually with the Built-in Cutter
When you’re not using the auto cut setting, you need to cut the paper
manually by pressing the button after your print job is finished. You can use
the button for most types of paper. However, if you’re printing on fine art
paper, canvas, or other heavy media, you should use a rotary paper
cutter/trimmer or scissors rather than the built-in cutter. See page 32 for a
list of media that cannot be used with the built-in cutter.
Follow these steps to cut manually with the built-in cutter:
1. Before you print, press the
icon.
Paper Source button until you see the
2. Run your print job.
3. If the paper is not positioned correctly, press the or button to
match the cutting position on the paper with the cutting position on the
left side of the print head.
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Handling Paper and Other Media | 39
4. Press the
button until you see the
5. Press and hold the
auto cut icon on the LCD.
button for 3 seconds. The paper is cut.
Printing Trim Lines
You can print trim lines on the right edge of your pages (if you’re using auto
cut) or on the right and bottom edge (if you’re not using auto cut). Follow
these steps:
1. Press the Menu
button. Printer Setup appears on the display.
button again to select the Printer Setup menu and
2. Press the Menu
display PLATEN GAP.
3. Press the
button to display PAGE LINE.
4. Press the Menu
5. Press the
button so that ON appears.
6. Press the Menu
to ON.
7. Press the
button. OFF is displayed as the current setting.
button to save the setting. An asterisk appears next
Pause button to exit the menu.
You can also specify trim lines from your printer driver software. For
instructions, see page 53 (Mac OS X), page 61 (Mac OS 9), or page 82
(Windows).
Adjusting the Platen Gap for Thick or Thin Paper
When you print on unusually thick or thin paper, you may need to adjust
the platen gap setting. Normally, the STANDARD setting allows the printer
to adjust automatically. However, if print quality is not satisfactory when
using very thin or very thick stock, you may need to change this setting.
Follow these steps:
1. Press the Menu
button. Printer Setup appears on the display.
button again to select the Printer Setup menu and
2. Press the Menu
display PLATEN GAP.
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40 | Handling Paper and Other Media
Caution: To avoid
damaging the printer,
make sure you do not
select the Narrow
setting when you print
on heavy media.
3. Press the Menu
setting.
button. STANDARD is displayed as the current
4. Use the and buttons to change the setting. (STANDARD is the
default setting; you can also choose NARROW, WIDE, or WIDER.)
button to save the setting. An asterisk appears next
5. Press the Menu
to the selected setting.
6. Press the
Pause button to exit the menu.
If you’ve selected a non-standard platen gap, the letter N or W appears in the
corner of the display to remind you of the narrow or wide setting. When you
switch media, don’t forget to change the setting back to STANDARD.
If you’re printing on non-EPSON media, you may also need to create a
paper configuration to optimize your results. See the following section for
more information.
Optimizing the Settings for Your Paper
Note: It’s a good idea to
keep a list describing your
paper configurations.
When you choose a media type in your EPSON printer software, the driver
automatically determines the best settings for your paper. However, you may
want to fine-tune how the printer handles various media—especially if you
use non-EPSON paper or a paper not supported by the driver. Use the paper
configuration settings described below. If you’re printing on unusually thick
or thin paper, you may also need to adjust the platen gap; if so, you should
do that first (see page 39).
You can create a special configuration, or group of settings, for each paper
type (up to ten types) and select the desired configuration whenever you
print on a particular stock.
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Handling Paper and Other Media | 41
Creating Paper Configurations
To create a configuration for a specific paper type, make sure the paper you
want to configure is loaded in the printer. Then follow these steps:
button, then press the
1. Press the Menu
PAPER appears on the display.
button until CUSTOM
button to display PAPER NUMBER.
2. Press the Menu
button, then press the button to select a paper
3. Press the Menu
configuration number (1 to 10). Press the Menu
button again to
save the number setting.
4. Press the button, then the button to display PLATEN GAP. Press
the button to select NARROW, STANDARD, WIDER, or WIDE. The
STANDARD setting is recommended for most paper types.
5. Press the
button to display THICKNESS PAT.
button, then the
button twice to print the paper thickness pattern.
6. Press the Menu
The printer prints a pattern similar to the following:
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
Smallest gap
7. Examine the printed pattern for the most evenly overlapping lines. In
the example shown above, the lines under number 4 are the most even.
8. After printing the pattern, THICKNESS NUM is displayed. Press the
button to select the number noted in step 7.
button to save the selected value. Press the
9. Press the Menu
button, then the button for the menu options shown below. Make
any adjustments, as needed, and press the Menu
button to save each
setting.
You can also make similar settings using the printer driver software. For
instructions, see page 50 (Mac OS X), page 67 (Mac OS 9), or page 86
(Windows).
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42 | Handling Paper and Other Media
•
CUT METHOD lets you decrease the cutting blade pressure for
thinner media, or adjust the speed for thick media. You may need to
experiment to determine the cleanest cut for your paper.
•
PPR FEED ADJUSTMENT helps eliminate banding. Choose a
lower value if you see white lines on your prints, or a higher value if
you see dark lines.
•
EJECT ROLLER TYPE lets you define the eject roller for printing
with non-EPSON media. You may need to experiment to
determine the best setting for your paper.
•
DRYING TIME lets you print with non-EPSON media and avoid
smearing the ink. You can make the print head wait up to 10
seconds after each pass to allow ink to dry on the page.
•
SUCTION lets you decrease the paper suction level when printing
on thin media (under 12 lb), such as drafting paper or backlight film.
•
M/W ADJ adjusts the intensity of the MicroWeave® pattern. This
improves print quality, but lowers printing speed.
10. When done, press the
Pause button.
Selecting Paper Configurations
Once you have created a paper configuration, you can select it whenever you
print on that paper:
1. Press the Menu
button, then press the button to display
button again.
CUSTOM PAPER. Press the Menu
2. Press the
Menu
button to display PAPER NUMBER, then press the
button.
3. Press the button to select the configuration number that you want to
use. If you select STANDARD, the printer uses the driver settings. If you
select a number from 1 to 10, the control panel settings override the
driver settings.
button. The configuration number you selected is
4. Press the Menu
displayed on the LCD.
5. Press the
Pause button to exit the menu.
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43
Chapter 2:
Printing with
EPSON Drivers
for Macintosh
Your EPSON Stylus Pro 4000 comes with drivers and utilities that let you
print and manage print jobs in non-PostScript® mode. ICC profiles for
ColorSync® are included, so you can use color management features in
Photoshop or other applications, or in the driver itself.
A color-managed workflow using Adobe Photoshop will give you the most
accurate colors and best photographic output from your EPSON Stylus Pro
4000. You need to make sure your Photoshop color settings are optimized
for your printer, as described on the Mastering Your Printer CD-ROM.
You can create your own profiles if you have the required hardware and
software, or you can have them created by a color specialist. Make sure any
profiles you want to use are located in the standard folder for your operating
system. When you install the EPSON printer driver, the ready-made profiles
are automatically copied to the right folder.
Tip: Check the EPSON
Pro Graphics website at
http://prographics.epson.
com for updated drivers
and utilities that may
become available.
This chapter includes the following information for both Macintosh OS X
and OS 9.x:
•
Choosing page setup settings for cut sheets and roll paper
•
Choosing basic print settings
•
Choosing advanced print options, including color manangement and
paper configuration settings
•
Monitoring print jobs
•
Checking printer status
•
Sharing your printer on a network
43
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44 | Printing with EPSON Drivers for Macintosh
Printing in Macintosh OS X
Before you print, make sure you have installed the EPSON printer driver
and utilities from the CD-ROM. You also need to configure your
connection and select the various media input types that you want to use.
For instructions on installing and configuring the printer driver, see the Start
Here sheet.
Note: Many application
settings override the
printer’s page setup
options. Always verify
settings to get the results
you expect.
If you need more
information about print
options, click the Help
button.
Choosing Page Setup Options
Page Setup options let you choose from several print queues for printing on
cut sheets or roll paper. You can also select the orientation of your image and
the paper size. For printing on roll media, creating a custom page size is
recommended to make the best use of your paper.
1. Open the file you want to print and select Page Setup in your
application. You see this screen:
Select the correct
media/driver print queue
2. Open the Format for pull-down menu and select the correct print
queue.
The available settings depend on which print queues you selected in the
Print Center (or Printer Setup Utility), including both standard and
borderless printing.
Note: If your application
has margin settings,
make sure they’re turned
off for borderless printing.
Note the following limitations on borderless printing:
•
Borderless printing takes longer than normal printing.
•
Margins are required at the top and bottom of the page on cut
sheets. Full borderless printing is available on roll paper only.
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Printing with EPSON Drivers for Macintosh | 45
3. Choose one of the following print queues:
•
Stylus Pro 4000 (the standard setting) prints on cut sheet paper
with a bottom margin larger than the top and sides.
•
Borderless (Auto Expand) prints on cut sheets and enlarges your
image (up to 3%) to fit the width of the paper (without side
borders).
•
Borderless (Retain Size) prints your image at the size you specify
in your application. You need to size it slightly wider than the paper
width to print without side borders.
•
Maximum reduces the bottom margin (available for printing on
plain paper sheets only).
•
Roll Paper - Banner prints a series of continuous images without
any margin space between them, but with normal side borders.
•
Roll Paper - Borderless (Auto Expand) prints without borders on
roll paper and enlarges your image (up to 3%) to fit the size of the
paper. This selection is recommended for borderless printing with
minimal clipping of your image. See page 46 for more information
about borderless printing.
•
Roll Paper - Borderless (Retain Size) prints your image on roll
paper at the size you specify in your application. You need to size it
slightly wider than the paper width to print without borders. See
page 46 for more information about borderless printing.
•
Roll Paper - Borderless Banner prints a series of continuous
borderless images without space between them.
•
Roll Paper prints on roll paper with the standard printable area.
4. Click the Paper Size pull-down menu.
•
If you’re printing on cut-sheets, select the size of the paper loaded in
the printer. Then continue with step 7.
•
If you’re using roll paper, EPSON recommends that you create a
custom paper size to make the best use of your paper. Click the
Settings pull-down menu (at the top of the screen) and select
Custom Paper Size.
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46 | Printing with EPSON Drivers for Macintosh
You see this screen:
Click New to
define your
custom paper size
Tip: To ensure that the
image is centered on
the page, make the top
and bottom margins the
same.
5. Click New, double-click Untitled, give your paper size a name, and
define its size and margins. Then click Save. (Do not click OK yet.)
6. Select Page Attributes from the Settings pull-down menu. Make sure
your new custom page size is showing.
7. Choose the appropriate Orientation and Scale for printing.
8. Click OK. Then continue with the instructions in the next section to
select additional settings for printing.
Borderless Printing
For true borderless printing on roll paper, you need to select either Roll
Paper - Borderless (Auto Expand) or Roll Paper - Borderless (Retain
Size) and create a custom paper size. Your image may be clipped on the left
and right edges, but you can minimize clipping by sizing your image
according to the page width.
The Auto Expand setting provides the best solution for borderless printing
with minimal image clipping. Using this setting, you can create a custom
paper width equal to the width of the roll media. If you use the Retain Size
setting, you should create a custom paper width slightly wider that the actual
width of the media.
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Printing with EPSON Drivers for Macintosh | 47
The following table shows recommended image widths (in inches) for
borderless printing using either the Auto Expand or Retain Size setting:
Recommended image widths (in inches) for borderless printing
Roll paper
width
Image width
Image width
Custom Paper Size
(with Auto Expand) (with Retain Size) (for Retain Size only)
8*
7.7675
8.3
8.2
8.3
8.06
8.35
8.3
10
9.7075
10.3
10.2
12*
11.695
12.3
12.2
14*
13.695
14.3
14.2
16
15.6
16.3
16.2
17
16.6
17.3
17.2
* Non-EPSON roll media widths
Choosing Basic Print Options
Once you have selected your page setup options, you need to select printing
options. The EPSON driver offers automatic settings that optimize print
quality and speed when you’re using EPSON media. You can also choose
advanced settings for more control over your printer and color management
options, as described on page 50.
1. Select Print in your application. You see the screen shown below:
Caution: Always select
the same setting for the
Printer option in the Print
window and the Format
for option in the Page
Setup window. If the
settings are different,
you may get unexpected
results.
Select the same
option on the
Print and Page
Setup screens
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2. Open the Printer pull-down menu and select the same print queue for
your printer that you chose in the Page Setup window.
3. Select Print Settings from the pull-down menu.
You see this screen:
Select the Print
Settings page
4. Select the Media Type that corresponds to the paper you are printing
on. If you are using a color-managed workflow, make sure you choose
media type and resolution settings that match the ICC profile you are
using.
Note: Check the web site
(http://prographics.
epson.com) or your
authorized EPSON dealer
for other media that may
be available.
The settings followed by (250) are for roll paper or selected 17-inch
wide sheets. Choose a setting without the (250) designation when you
print on smaller sheets. For EPSON UltraSmooth Fine Art Paper or
PremierArt Water Resistant Canvas for Epson, choose the Watercolor
Paper - Radiant White setting.
If your paper is not listed, check the instructions included with the
paper, or look on the EPSON web site (http://prographics.epson.com).
If you are using non-EPSON paper, choose the closest setting. You may
have to experiment with different settings to determine which one is best
for the media you’re using.
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Printing with EPSON Drivers for Macintosh | 49
5. For the Ink setting, select Color/B&W Photo for any type of
photographic printing. Select Black only if you’re printing line drawings
or other non-photographic images.
6. Set the Mode option as follows:
•
Click Automatic to have the printer driver analyze the contents of
your image or file and make the appropriate printing adjustments. If
a Quality/Speed slider appears in the Mode box, set it according to
the priorities of your print job.
•
Click Custom and then choose one of the settings shown at the left.
The two Advanced Photo settings let you print at either 1440 dpi
(Advanced Photo) or 2880 dpi, the highest resolutions available.
The Text/Graph setting intensifies colors and lightens the midtones
and highlights for non-photographic output.
The ColorSync setting applies color management based on the
printer’s ICC profile, using the perceptual rendering intent. In most
cases, you will get better results by applying color management in
your application, rather than in the printer driver.
•
Click Advanced Settings to access additional options, as described
below.
7. Choose one of the following Print Quality settings:
Note: The Print Quality
settings available depend
on the Media Type you
selected. Choose lower
print quality for faster
printing, or SuperPhoto 2880dpi for best quality.
•
Draft to save ink
•
Normal - 360dpi for faster printing and everyday needs
•
Fine - 720dpi for photo lab quality photos and prints
•
SuperFine - 1440dpi for better than photo lab quality
•
SuperPhoto - 2880dpi for the highest quality photos and prints;
provides an astonishing level of photographic quality
8. Choose any of the following:
•
High Speed for fast, bidirectional printing. For higher quality,
make sure you deselect this option.
•
Finest Detail for sharper edges on text, graphics, and line art.
•
Flip Horizontal for printing a mirror image of your file. Use with
backlight film.
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50 | Printing with EPSON Drivers for Macintosh
Continue with the instructions in the next section to select color
management settings. If you are using the color management settings in
Photoshop or another application, it is very important to turn off color
management in the printer driver, as described on page 51.
Choosing Color Management and Paper Configuration
Options
Follow these instructions to turn off color management in the printer
driver. If necessary, you can control the ink density by using the paper
configuration settings, as described on page 51.
1. Select Printer Color Management from the pull-down menu. You see
this screen:
Select the Printer
Color Management
page
Turn off color
management
2. Select one of the following settings:
•
Color Controls to specify individual values for brightness, contrast,
saturation, and CMY inks, or choose from two Color Adjustment
modes. You can also choose from three Gamma settings.
•
Color Sync for mapping colors to your printer’s profile. In most
cases, you will get better results by applying color management in
your application,
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Printing with EPSON Drivers for Macintosh | 51
•
No Color Adjustment to disable color management in the printer
driver. Choose this mode when you use a color-managed workflow
in Photoshop or other software applications.
Note: You may need to
change the Color Density
setting if your color profile
was created to optimize
D-max and color gamut.
3. If you are using non-EPSON media and you need to fine-tune its
performance, select Paper Configuration from the pull-down menu.
You see this screen:
Select the Paper
Configuration page
4. Select the correct settings to match your ICC profile. These settings
override any paper configuration settings you may have made using the
printer’s control panel.
•
Color Density lets you control the ink saturation level (for example,
when you turn off color management in your printer software).
•
Drying Time per Print Head Pass lets you print with
non-EPSON media and avoid smearing the ink. You can make the
print head wait up to 5 seconds after each pass to allow ink to dry on
the page.
•
Paper Feed Adjustment helps reduce banding. Choose a lower
value if you see white lines on your prints, or a higher value if you
see dark lines.
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52 | Printing with EPSON Drivers for Macintosh
•
Paper Suction lets you decrease the paper suction level when
printing on thinner papers (less than 12 lb), such as CAD drafting
paper or backlight film.
•
Paper Thickness helps reduce vertical banding and creates a
sharper image when printing on unusually thick or thin paper.
•
Cut Method decreases the cutting blade pressure for thinner media,
or adjusts the speed for thick media. You may need to experiment to
determine the best setting for your paper.
•
Platen Gap lets you fine-tune the setting for various paper
thicknesses.
•
Eject Roller Type lets you define the eject roller for printing on
non-EPSON media. You may need to experiment to determine the
best setting for your paper.
Choosing Roll Paper Options
If you are printing on roll paper, make sure you choose one of the roll paper
print queues, as described on page 44. In addition, you need to check these
settings for various cutting options.
1. Select Roll Paper Option from the pull-down menu shown below.
You see this screen:
Select the Roll Paper
Option page
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Printing with EPSON Drivers for Macintosh | 53
2. Choose one of the following Auto Cut settings:
•
Normal Cut allows margin space at the top and bottom of each
image.
•
Double Cut extends the space between the images and trims each
print individually. This provides the cleanest edge for borderless
printing.
•
Single Cut causes the images to be printed end-to-end and saves
paper. With borderless printing, you may see a sliver of the previous
or next image.
•
Off disables automatic cutting. Choose this setting if you want to
operate the cutter manually, print multiple print jobs without
cutting, or if you are printing on heavy media that must be cut with
scissors.
See page 38 for instructions on using the button to operate the
cutter. See page 32 for a list of media that do not work with the
built-in cutter.
3. Select either of the following options:
Note: These settings
override settings made
through the control panel.
•
Print Page Line prints trim lines on the right and bottom edges of
your pages.
•
Save Roll Paper saves paper by not feeding the blank portion of
the last page of your document. Available only when you’ve selected
Roll Paper (Banner) as the Paper Source.
Note: If you check the
settings on each screen
in the pull-down menu,
go through them carefully
from top to bottom.
Avoid cycling through
them repeatedly, or you
may lose your settings.
Creating a Custom Preset and Printing
Once you’ve made the correct settings for your print job, create a custom
preset. This will save you time when you use the same
profile/printer/ink/media combination for future print jobs.
1. Select Summary from the pull-down menu.
2. After verifying that your settings are correct, select Save As from the
Presets pull-down menu.
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You see the following:
Caution: Do not open
and close the Presets
pull-down menu without
typing a name, or you will
lose your settings.
3. Type a name, and click OK.
4. When you’re ready to print, click the Print button.
See the next section for instructions on monitoring your print job.
Monitoring Print Jobs
After you click Print, you can monitor the progress of your print job using
the Print Center /Printer Setup Utility. Follow these steps:
1. Click the Print Center/Printer Setup Utility icon if it has been copied
to the dock on the bottom of your desktop.
2. Double-click your printer (and print queue) name.
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Printing with EPSON Drivers for Macintosh | 55
You see a screen like this:
3. From here you can monitor the progress of your print job or do one of
the following:
•
Click the print job, then click Delete to cancel the job
•
Click the print job, then click Hold to pause printing
•
Click a print job marked “Hold” and click Resume to resume
printing
•
If Multiple print jobs are listed, click a print job, then click the
Priority arrow as necessary to reorder the jobs
4. When you’re finished, close the print job window, then close Print
Center/Printer Setup Utility.
Checking Ink Levels
The EPSON Printer Utility lets you check the levels of ink in the printer.
You can also run maintenance utilities from this screen. See pages 96 to 97
for instructions.
1. Double-click the Applications folder on your hard drive.
2. Double-click EPSON Printer Utility.
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3. Select your printer and click OK. You see the EPSON Printer Utility
screen:
4. Click the EPSON StatusMonitor icon.
The software checks the amount of ink remaining in the printer and
displays the StatusMonitor window:
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Printing with EPSON Drivers for Macintosh | 57
5. To recheck the ink level, click the Update button. To close the Status
Monitor, click OK.
Sharing Your Printer on a Network
If the printer is connected to a Macintosh on a network, other computers on
the network can also access the printer.
1. On the Macintosh to which the printer is connected, open System
Preferences > Sharing.
2. Click the Printer Sharing checkbox. Printer sharing is enabled.
3. On other Macintosh computers on the network, click Print Center on
the menu bar, then open the Preferences menu (Mac OSX 10.2.x).
4. Select Show printers connected to other computers. Shared
printers are highlighted on the Printer List screen (Mac OSX 10.2.x).
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58 | Printing with EPSON Drivers for Macintosh
Printing in Macintosh OS 9.x
Note: Many application
settings override the
printer’s page setup
options. Always verify
settings to get the results
you expect.
If you need more
information about print
options, click the ? button
on any dialog box.
Before you print, make sure you have installed the EPSON printer driver
and utilities from the CD-ROM. You also need to select your printer in the
Chooser. For instructions on installing and selecting the printer driver, see
the Start Here sheet.
Choosing Page Setup Options for Cut Sheet Printing
Many of the page setup options correspond to paper handling features that
you can also set through the control panel. Software options give you
additional settings and override control panel settings.
1. Open the file you want to print, and select Page Setup in your
application. You see the page setup dialog box:
2. If you’re using cut sheets, select the Paper Size.
If you’re using roll paper, creating a custom page size is recommended
for making the best use of your paper. For more information about
printing on roll paper, see page 59.
3. Select Paper Tray, Manual Feed, or one of the Roll Paper sizes from
the Paper Source list. For more information about printing on roll
paper, see page 59.
4. Make the settings you want for Orientation and Reduce or Enlarge.
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Printing with EPSON Drivers for Macintosh | 59
5. If you want to print on both sides of the paper, select Double-Sided
Printing. See your electronic Reference Guide for more information
about double-sided printing.
6. Choose one of the following for Printable Area (available only when
Paper Source is set to Paper Tray or Manual Feed):
•
•
Standard makes the bottom margin larger than the top and sides.
Maximum reduces the bottom margin (available only for plain
paper).
•
Centered places the image in the center of the printable area.
7. After making your settings, click OK.
Note: Many application
settings override the
printer’s page setup
options. Always verify
settings to get the results
you expect.
If you need more
information about print
options, click the ? button
on any dialog box.
Choosing Page Setup Options for Roll Paper and
Borderless Printing
Although you can select borderless printing for cut sheets as well as roll
paper, you can only print to the side edges on cut sheets. Margins are
required at the top and bottom of the page. Follow these steps to print on
roll paper:
1. Open the file you want to print, and select Page Setup in your
application. You see the page setup dialog box:
2. You can select the size of your image for the Paper Size. However,
EPSON recommends creating a custom paper size that is slightly larger
than the image size.
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After clicking customize, you see the custom page size window:
Double-click here,
then enter a name
for the custom size
Click New, double-click Untitled, then enter a name for the custom
size. Enter the size (inches or centimeters). You can also enter margin
settings for your custom paper size or for any standard paper size.
3. Select one of the Roll Paper sizes from the Paper Source list.
Select Roll Paper (Banner) to print a series of continuous images
without any margin space between them.
Note: If your application
has margin settings, make
sure they’re turned off.
4. If you want to print borderless images, select Borderless.
Note the following limitations on borderless printing:
•
Borderless printing takes longer than normal printing.
•
Margins are required at the top and bottom of the page on cut
sheets. Full borderless printing is available on roll paper only.
Choose Auto Expand or Retain Size from the pull-down menu:
•
Auto Expand enlarges your image (up to 3%) to fit the size of the
paper.
•
Retain Size prints your image at the size you specify in your
application. You need to size it slightly wider than the paper width if
you want to print without borders.
See page 62 for more information about borderless printing.
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Printing with EPSON Drivers for Macintosh | 61
5. Choose one of the following Auto Cut settings:
•
Normal Cut allows margin space at the top and bottom of each
image.
•
Double Cut extends the space between the images and trims each
print individually. This provides the cleanest edge for borderless
printing.
•
Single Cut causes the images to be printed end-to-end and saves
paper. With borderless printing, you may see a sliver of the previous
or next image.
•
Off disables automatic cutting. Choose this setting if you want to
operate the cutter manually, print multiple print jobs without
cutting, or if you are printing on heavy media that must be cut with
scissors. See page 38 for instructions on using the button to operate
the cutter.
6. Make the settings you want for Orientation and Reduce or Enlarge.
7. Select any of the following options:
Note: These settings
override settings made
through the control panel.
•
Auto Rotate saves paper if your document length is shorter than
the printable width of the paper roll. Your image is rotated
automatically by 90 degrees and printed crosswise.
•
Print Page Line prints trim lines on the right and bottom edges of
your pages.
•
Save Roll Paper saves paper by not feeding the blank portion of
the last page of your document. Available only when you’ve selected
Roll Paper (Banner) as the Paper Source.
8. After making your settings, click OK.
9. Print your image.
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Recommended Settings for Borderless Printing
For true borderless printing on roll paper, you can select either Auto
Expand or Retain Size and create a custom paper size. Your image may be
clipped on the left and right edges, but you can minimize clipping by sizing
your image according to the page width.
The Auto Expand setting provides the best solution for borderless printing
with minimal image clipping. Using this setting, you can create a custom
paper width equal to the width of the roll media. If you use the Retain Size
setting, you should create a custom paper width slightly wider that the actual
width of the media.
The following table shows recommended image widths (in inches) for
borderless printing using either the Auto Expand or Retain Size setting:
Recommended image widths (in inches) for borderless printing
Roll paper
width
Image width
Image width
Custom Paper Size
(with Auto Expand) (with Retain Size) (for Retain Size only
8*
7.7675
8.3
8.2
8.3
8.06
8.35
8.3
10
9.7075
10.3
10.2
12*
11.695
12.3
12.2
14*
13.695
14.3
14.2
16
15.6
16.3
16.2
17
16.6
17.3
17.2
* Non-EPSON roll media widths
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Printing with EPSON Drivers for Macintosh | 63
Choosing Basic Print Options
Once you have selected your page setup options, you need to select printing
options. The EPSON driver offers automatic settings that optimize print
quality and speed when you’re using EPSON media. You can also choose
advanced settings for more control over your printer and color management
options, as described on page 65.
1. Select Print in your application. A dialog box like the following appears:
This area shows the current settings,
but you can’t change them from here
2. Choose the number of Copies and indicate which Pages you want to
print.
Note: Check the web site
(http://prographics.
epson.com) or your
authorized EPSON dealer
for other media that may
be available.
Tip: For black-and-white
photography, use the
Color/B&W Photo
setting (don’t select
Black).
3. Select the Media Type that corresponds to the paper you are printing
on. If you are using a color-managed workflow, make sure you choose
media type and resolution settings that match the ICC profile you are
using.
The settings followed by (250) are for roll paper or selected 17-inch
wide sheets. Choose a setting without the (250) designation when you
print on smaller sheets. For PremierArt Water Resistant Canvas for
Epson, choose the Watercolor Paper - Radiant White setting.
If your paper is not listed, check the instructions included with the
paper, or check the EPSON web site (http://prographics.epson.com). If
you are using non-EPSON media, choose the closest setting. You may
have to experiment to determine the best setting for your media.
4. For the ink type, select Color/B&W Photo if you’re printing either a
color or black-and-white photo image. Select Black only if you’re
printing line drawings or other non-photographic images.
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64 | Printing with EPSON Drivers for Macintosh
5. Set the Mode option as follows:
•
Click Automatic to have the printer driver analyze the contents of
your image or file and make the appropriate printing adjustments. If
a Quality/Speed slider appears in the Mode box, set it to Quality
for higher resolution prints.
•
Click PhotoEnhance to have the driver automatically adjust the
contrast, saturation, and brightness. You can also select automatic
enhancements or filters for People, Nature, Soft Focus, Sepia or
Digital Camera Correction.
•
Click Custom and then choose one of the following settings, or
click the Advanced button and see page 65 for more information.
The two Advanced Photo settings let you print at either 1440 dpi
(Advanced Photo) or 2880 dpi, the highest resolutions available.
The Text/Graph setting intensifies colors and lightens the midtones
and highlights for non-photographic output.
The ColorSync setting applies color management based on the
printer’s ICC profile, using the perceptual rendering intent.
6. Choose from the following buttons to access additional features:
•
Click
to access the printer monitoring and maintenance utilities.
See page 70 for more information about the Status Monitor utility.
See Chapter 4 for details about the maintenance utilities.
•
Click
if you want to reduce your image to fit the page or for
other layout options.
•
Click
to turn on background printing. This lets you work on
your Macintosh while you’re printing and use the Monitor IV
utility. See page 68 for more information.
•
Click
to check your ink levels.
•
Click
and then click the Preview button to preview your print.
7. When you’re finished choosing print options, click Print. You can also
select Save File or Preview.
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Printing with EPSON Drivers for Macintosh | 65
Choosing Advanced Print Options
The advanced print settings give you complete control over your printing
environment. Use these settings to experiment or to fine-tune a range of
options to meet your individual needs.
1. Follow steps 1 through 4 on page 63.
2. Click Custom and then click Advanced. You see a dialog box like the
following:
These three
settings give
you different
options on the
lower part of
the screen
3. If necessary, you can change your Media Type and Ink settings.
Note: The Print Quality
settings available depend
on the Media Type you
selected. Choose lower
print quality for faster
printing, or SuperPhoto 2880dpi for best quality.
4. Choose one of the following Print Quality settings:
•
Draft to save ink
•
Normal - 360dpi for faster printing and everyday needs
•
Fine - 720dpi for photo lab quality photos and prints
•
SuperFine - 1440dpi for better than photo lab quality
•
SuperPhoto - 2880dpi for the highest quality photos and prints;
provides an astonishing level of photographic quality
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5. Choose any of the following:
•
MicroWeave or Super MicroWeave to eliminate unwanted
banding effects. If you notice banding with the standard
MicroWeave setting, select Super MicroWeave (if available).
•
High Speed for fast, bidirectional printing at lower quality.
•
Flip Horizontal for printing a mirror image of your file. Use with
backlight film.
•
Finest Detail for sharper edges when printing text, graphics, and
line art.
•
Edge Smoothing to improve the quality of low-resolution images.
6. Choose one of the following Color Management settings:
•
Color Controls lets you specify individual values for adjusting
brightness, contrast, saturation, and CMY inks, or choose from the
three Color Adjustment modes. You can also choose from three
Gamma settings.
•
PhotoEnhance4 allows you to correct noise and other problems
common to digital camera images or choose special tone and effect
settings.
•
Tip: If you turn off color
management, you can
use the Color Density
setting to control the
ink density. Click the
Paper Config button.
ColorSync lets you select from three Rendering Intent settings for
mapping colors to your printer’s EPSON Standard profile. In most
cases, you will get better results by applying color management in
your application, rather than in the printer driver.
•
No Color Adjustment
Disables color management in the printer driver. Choose this mode
when you use a color managed workflow in Photoshop or other
software applications.
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7. If you are using non-EPSON media and you need to fine-tune its
performance, click the Paper Config button. You see this screen:
8. Select the correct settings to match your ICC profile. These settings
override any paper configuration settings you may have made using the
printer’s control panel.
•
Color Density lets you control the ink saturation level (for example,
when you turn off color management in your printer software).
•
Drying Time per Print Head Pass lets you print with
non-EPSON media and avoid smearing the ink. You can make the
print head wait up to 5 seconds after each pass to allow ink to dry on
the page.
•
Paper Feed Adjustment helps eliminate banding. Choose a lower
value if you see white lines on your prints, or a higher value if you
see dark lines.
•
Paper Suction lets you decrease the paper suction level when
printing on thinner media (less than 12 lb), such as CAD drafting
paper or backlight film.
•
Paper Thickness helps reduce vertical banding and creates a
sharper image when printing on unusually thick or thin paper.
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68 | Printing with EPSON Drivers for Macintosh
•
Cut Method decreases the cutting blade pressure for thinner media,
and adjusts the speed for thick media. You may need to experiment
to determine the best setting for your paper.
•
Platen Gap lets you fine-tune the setting for various paper
thicknesses.
•
Eject Roller Type lets you define the eject roller for printing with
non-EPSON media. You may need to experiment to determine the
best setting for your paper.
9. Click Save Settings if you want to have your advanced settings
available for reuse. Then type a name for the group of settings and click
Save. The name is added to your list of custom settings.
10. When you’re finished setting advanced printer options, click OK.
Managing Print Jobs
Your printer comes with several utilities that let you check on your print jobs
and schedule, cancel, pause, or restart them. First you need to set up
background printing, so you can continue to work on your Macintosh while
a file is being printed. Note that background printing is slower and may also
slow down your system.
You can set up background printing from the Chooser, as described on the
Start Here sheet, or you can use the background printing button on the print
dialog box. Follow these steps to set up background printing:
1. Open the file you want to print and select Print in your application.
2. Click the
dialog box:
background printing button. You see the following
Not available if
background printing
is turned off
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3. To turn background printing on, click the On button.
4. To select a priority for your print job in the queue of jobs waiting to
print, click one of the following:
•
Urgent to print before any Normal priority job
•
Normal to print in the order the job is received
•
Print at: to print at the specific time you enter in the day and time
in the fields to the right
•
Hold to hold the print job in the print queue until you’re ready to
release it using Monitor IV; see the following section for details.
5. Click OK to save your settings and return to the printer settings dialog
box.
6. Click Print to print your document.
If you selected Print at: or Hold, your document is spooled, but held in the
print queue until the print time specified or until released using Monitor IV,
as described in the following section.
Monitoring Your Print Job
The Monitor IV utility lets you prioritize and control your print jobs as well
as monitor their progress.
Note: You must turn
on background printing to
view the EPSON Monitor
IV window. See page 68
for instructions, or use
the Chooser.
After you send a print job, click the current application icon at the right end
of the menu bar and select EPSON Monitor IV. You see a window like the
following:
Current
print job
Job waiting
to print
Click to set
priorities or print
times for waiting
print jobs
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The progress bar tracks the current print job. To cancel, pause, or restart a
print job, click the document’s name, then click one of the following
buttons:
Note: If you see a stop
sign icon and the
message Print queue on
hold in the EPSON
Monitor IV dialog box,
select Start print queue
from the Printer menu to
release the queue and
resume printing.
•
Click
to cancel.
•
Click
to restart.
•
Click
to pause.
You can also do the following:
•
Double-click a file in the list to preview it.
•
Double-click Copies to change the number of copies to be printed.
•
Click
•
Click
to start the print head cleaning utility. See page 96 for more
information about the cleaning utility.
to check your ink levels.
Checking Printer Status
The Status Monitor utility lets you check the levels of ink in your printer
and configure error messages and other features of printer operation. Follow
these steps to check ink levels:
1. Click the
utility button on the print or page setup dialog box. You
see the utility menu:
Click to open the
Status Monitor
utility
2. Click the EPSON StatusMonitor icon.
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The software checks the amount of ink remaining in the printer and
displays the Status Monitor window:
Click to recheck
ink levels
3. To recheck the ink level check, click the Update button. To close the
Status Monitor, click OK.
Selecting Configuration Options
You can configure the way you want the printer to handle error and warning
messages, ink level checks, and print file storage in the Configuration
Settings dialog box. Follow these steps:
1. Click the
utility button on the print or page setup dialog box. You
see the utility menu.
2. Click the Configuration button.
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You see the Configuration Settings dialog box:
Select how you want
to be notified of errors
and warnings
Select where you want
print job files stored
Click here to check for
errors and/or check
the ink level before
printing
Click here to return to the default settings
3. Select from the following configuration options:
Note: Warning
messages allow printing
to continue. Error
messages are more
serious and cause
printing to stop.
•
Error notification lets you choose whether you want your system to
beep and display error message text or just display text if your
printer encounters an error.
•
Warning lets you choose whether warning messages beep and
display text or display text only.
•
Temporary Spool folder and Temporary High Speed Copies
folder let you select the folders on your hard disk that store the
temporary files created when you send a job to the printer. Click the
Select button to change the folder from the default folder shown.
•
Data will be sent to the printer after being stored on your disk
prevents print head pausing. Normally, graphics are sent in
rectangular bands. When you select this option, your Macintosh
stores the entire image on its hard drive and then sends it to the
printer as a whole (recommended only for older Macintosh
systems).
•
The last two checkboxes let you choose to have your software check
for errors or low ink levels before starting your print job.
4. When you’re finishing changing your configuration options, click OK to
return to the utility menu.
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Sharing Your Printer on a Network
If the printer is connected to a Macintosh computer on an AppleTalk®
network, other computers on the network can also access the printer.
1. On the Macintosh to which the printer is connected, open the Chooser
from the Apple® menu, click the printer name, and select the port where
the printer is connected.
2. Click Setup. You see the Printer Sharing Setup window.
3. Select Share this Printer, and type in the printer name and password
information as needed. Click OK.
4. Close the Chooser.
5. On other Macintosh computers on the network, open the Chooser from
the Apple menu.
6. Click the printer name and select the shared printer. Only printers on
the current AppleTalk zone are available.
7. If a password box opens, enter the password for the printer and click
OK.
8. Turn background printing on and close the Chooser.
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75
Chapter 3:
Printing with
EPSON Drivers
for Windows
Your Stylus Pro 4000 comes with drivers and utilities that let you print and
manage print jobs in non-PostScript mode. ICC profiles are included, so
you can use the color management features in Photoshop or other
applications, or in the driver itself.
A color-managed workflow using Adobe Photoshop will give you the most
accurate colors and best photographic output from your EPSON Stylus Pro
4000. You need to make sure your Photoshop color settings are optimized
for your printer, as described on the Mastering Your Printer CD-ROM.
You can create your own profiles if you have the required hardware and
software, or you can have them created by a color specialist. Make sure any
profiles you want to use are located in the standard folder for your operating
system. When you install the EPSON printer driver, the ready-made profiles
are automatically copied to the right folder.
Tip: Check the EPSON
Pro Graphics website at
http://prographics.epson.
com for updated drivers
and utilities that may
become available.
This chapter includes the following information:
•
Choosing basic print options
•
Choosing paper and layout options
•
Choosing advanced print options
•
Managing print jobs
•
Sharing your printer on a network
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Choosing Basic Print Options
Before you print, you need to set basic printing properties. Make sure you
have installed the EPSON driver and utilities from the CD-ROM.
The driver offers automatic settings that optimize print quality and speed
when you’re using EPSON media. You can also choose advanced settings for
more control over your printer and color management options, as described
on page 83.
Follow these steps to make basic settings:
1. Start an application, open the file you want to print, and select Print in
your application. You see the Print window.
2. Make sure your printer is selected, then click the Properties button.
Or, if you see a Setup, Printer, or Options button, click it instead.
Then click Properties on the next screen. You see a window like the
following:
This box shows
you the current
settings, but you
can’t change
them from here
Note: If you need more
information about print
options, you can click
the Help button on
any screen.
3. Select a Media Type setting that corresponds to the paper you are
printing on. If you are using a color-managed workflow, make sure you
choose media type and resolution settings that match the ICC profile
you are using.
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Note: Check the web site
(http://prographics.
epson.com) or your
authorized EPSON dealer
for other media that may
be available.
The settings followed by (250) are for roll paper or selected 17-inch
wide sheets. Choose a setting without the (250) designation when you
print on smaller sheets. For EPSON UltraSmooth Fine Art Paper or
PremierArt Water Resistant Canvas for Epson, choose the Watercolor
Paper - Radiant White setting.
If your paper is not listed, check the instructions included with the
paper, or check the EPSON web site (http://prographics.epson.com). If
you are using non-EPSON media, choose the closest setting. You may
have to experiment with different settings to determine which one is best
for the media you’re using.
4. For the Ink setting, select Color/B&W Photo if you’re printing either a
color or black-and-white photo image. Use a color-managed workflow
for best results. Select Black only if you’re printing line drawings or
other non-photographic images.
5. Set the Mode option as follows:
Note: In most cases,
you will get better results
by applying color
management in your
application, rather than in
the printer driver. To do
this, you must turn off
color management in
the printer driver, as
described on page 85.
•
Click Automatic to have the printer driver analyze the contents of
your image or file and make the appropriate printing adjustments. If
a Quality/Speed slider appears in the Mode box, set it to Quality
for higher resolution prints.
•
Click PhotoEnhance to have the driver automatically adjust the
contrast, saturation, and brightness. You can also select automatic
enhancements or filters for People, Nature, Soft Focus, Sepia or
Digital Camera Correction.
•
Click Custom, and then choose one of the settings shown at the
left.
The two Advanced Photo settings let you print at either 1440 dpi
(Advanced Photo) or 2880 dpi, the highest resolutions available.
The Text/Graph setting intensifies colors and lightens the midtones
and highlights for non-photographic output.
The sRGB setting adjusts colors using the small-gamut sRGB
(standard red green blue) color space. Best for color matching with
other sRGB devices, or for images designed for the Web.
•
Click Custom, then click the Advanced button to turn off color
management in the printer driver or access additional settings, as
described on page 83.
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6. When you’re finished choosing print options, click the Paper tab and
follow the instructions below for choosing paper and layout options.
Note: Many application
settings override settings
in the printer driver.
Always verify settings
to get the results
you expect.
Choosing Paper and Layout Options
You can select a variety of settings for margins, orientation, paper saving,
sizing your image, and double-sided printing. Follow the instructions below
to select settings for cut sheet paper, or the instructions on page 80 for roll
paper.
Choosing Cut Sheet Paper Options
1. On the Properties window, click the Paper tab. You see this window:
2. Select the paper source you’re using (Paper Tray, Roll Paper, Roll
Paper (Banner), or Manual Feed) from the Paper Source list.
For more information about printing on roll paper, see page 80,
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3. If you want to print to the edges of the page, click Borderless. Note
that borderless printing applies only to the left and right sides of the
page on cut sheets; margins are required at the top and bottom of the
page. For full-bleed borderless printing, use roll paper, as described on
page 80.
Choose Auto Expand or Retain Size from the pull-down menu:
•
Auto Expand enlarges your image (up to 3%) to fit the size of the
paper.
•
Retain Size prints your image at the size you specify in your
application. You need to size it slightly wider than the paper width if
you want to print without borders.
4. Select the Paper Size loaded in the printer.
5. Make the settings you want for Copies, Orientation, and Printable
Area.
•
Standard makes the bottom margin larger than the top and sides.
•
Maximum reduces the bottom margin (available only for plain
paper).
•
Centered places the image in the center of the printable area.
6. If you want to reduce or enlarge your image or print on both sides of the
paper, click the Layout tab. See your electronic Reference Guide for
more information about double-sided printing.
7. After making your settings, click OK.
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Note: Many application
settings override settings
in the printer driver.
Always verify settings
to get the results you
expect.
Choosing Roll Paper Options
Follow these steps to print on roll paper and select settings for borderless
printing and automatic cutting:
1. On the Properties window, click the Paper tab. You see this window:
2. Select Roll Paper or Roll Paper (Banner) from the Paper Source list.
The Roll Paper (Banner) setting allows you to print a series of
continuous images without any margin space between them. This
option is not available with all applications.
3. If you want to print without margins, click Borderless. Note that
borderless printing takes longer than normal printing. See page 82 for
more information about borderless printing.
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Choose Auto Expand or Retain Size from the pull-down menu:
•
Auto Expand enlarges your image (up to 3%) to fit the size of the
paper.
•
Retain Size prints your image at the size you specify in your
application. You need to size it slightly wider than the paper width if
you want to print without borders.
4. Choose one of the following Auto Cut settings:
•
Off disables automatic cutting. Choose this setting if you want to
operate the cutter manually, print multiple print jobs without
cutting, or if you are printing on heavy media that must be cut with
scissors. See page 38 for instructions on operating the cutter
manually.
•
Single Cut causes the images to be printed end-to-end and saves
paper. With borderless printing, you may see a sliver of the previous
or next image.
•
Normal Cut allows margin space at the top and bottom of each
image.
•
Tip: Creating a
user-defined paper
size generally lets you
make the best use of
your roll paper.
Double Cut extends the space between images and trims each print
individually. This provides the cleanest edge for borderless printing.
5. Select the size of your image as the paper size.
To make the best use of your paper, creating a custom paper size is
recommended. Select User Defined. You see this screen:
Type a name for your custom size, then enter the size in hundredths of
an inch (or centimeters) and click Save, then click OK.
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6. If you are printing with margins, set the following options:
•
Auto Rotate saves paper if your document length is shorter than
the printable width of the roll. The document is automatically
rotated 90 degrees and printed crosswise. Be sure to click Roll
Width and select the width of your roll paper.
•
Print Page Line prints trim lines on the right and bottom edges of
your pages.
•
Save Roll Paper saves paper by not feeding the blank portion of
the last page of your document. Available only if you’ve selected
Roll Paper (Banner) as the Paper Source.
Note: Select Landscape
when you want to rotate
your image 90°.
7. Make the settings you want for Copies and Orientation.
8. If you want to reduce or enlarge your image, click the Layout tab. See
the electronic Reference Guide for more information on layout settings.
9. After making your settings, click OK.
Borderless Printing
For true borderless printing on roll paper, you can select either Auto
Expand or Retain Size and create a custom paper size, as described above.
Your image may be clipped on the left and right edges, but you can
minimize clipping by sizing your image according to the page width.
The Auto Expand setting provides the best solution for borderless printing
with minimal image clipping. Using this setting, you can create a custom
paper width equal to the width of the roll media. If you use the Retain Size
setting, you should create a custom paper width slightly wider that the actual
width of the media.
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The following table shows recommended image widths (in inches) for
borderless printing using either the Auto Expand or Retain Size setting:
Recommended image widths (in inches) for borderless printing
Roll paper
width
Image width
Image width
Custom Paper Size
(with Auto Expand) (with Retain Size) (for Retain Size only
8*
7.7675
8.3
8.2
8.3
8.06
8.35
8.3
10
9.7075
10.3
10.2
12*
11.695
12.3
12.2
14*
13.695
14.3
14.2
16
15.6
16.3
16.2
17
16.6
17.3
17.2
* Non-EPSON roll media widths
Choosing Advanced Print Options
The advanced settings give you complete control over your printing
environment. If you are using color management setttings in Photoshop or
another application, it is very important to access the advanced settings and
turn off color management in the printer driver, as described on page 85.
1. Follow steps 1 through 4 beginning on page 76.
2. Click Custom and then click Advanced.
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You see a window like the following:
These settings
give you different
options on the
lower part of the
screen
Note: The Print Quality
settings available depend
on the Media Type you
selected. Choose lower
print quality for faster
printing, or SuperPhoto 2880dpi for best quality.
3. If necessary, you can change your Media Type and Ink settings.
4. Choose one of the following Print Quality settings:
•
Draft to save ink
•
Normal - 360dpi for faster printing and everyday needs
•
Fine - 720dpi for high quality photos and prints (deselect the High
Speed checkbox to achieve photo lab quality)
•
SuperFine - 1440dpi for better than photo lab quality
•
SuperPhoto - 2880dpi for the highest quality photos and prints;
provides an astonishing level of photographic quality
5. Choose any of the following:
•
High Speed for fast, bidirectional printing at lower quality.
•
Flip Horizontal for printing a mirror image of your file. Use with
backlight film.
•
Finest Detail for sharper edges when printing text, graphics, and
line art.
•
Edge Smoothing to improve the quality of low-resolution images.
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6. Choose one of the following Color Management settings:
•
Tip: If you turn off color
management, you can
still control the ink
density, as described
on page 86.
Color Controls lets you specify individual values for adjusting
brightness, contrast, saturation, and CMY inks, or choose from the
three Color Control modes. You can also choose from three Gamma
settings, which control image contrast by modifying the midtones
and midlevel grays.
•
PhotoEnhance allows you to correct noise and other problems
common to digital camera images or choose special tone and effect
settings.
•
Off (No Color Adjustment) disables color management in the
printer driver. Choose this mode when you use a color managed
workflow in Photoshop or other software.
•
sRGB adjusts colors using the small-gamut sRGB (standard red
green blue) color space. Best for color matching with other sRGB
devices, or for images designed for the Web.
•
ICM adjusts colors based on the printer’s ICC profile, using the
Image Color Matching system and the printer’s EPSON Standard
profile. In most cases, you will get better results by applying color
management in your application, rather than in the printer driver.
7. If you are using non-EPSON media and you need to fine-tune its
performance, click the Paper Config button.
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Note: You may need to
change the Color Density
setting if your profile was
created to optimize
D-max and color gamut.
You see the following:
Select the correct settings to match your ICC profile. These settings
override any paper configuration settings you may have made using the
printer’s control panel.
•
Color Density lets you control the ink saturation level (for example,
when you turn off color management in your printer software).
•
Drying Time per Print Head Pass lets you print with
non-EPSON media and avoid smearing the ink. You can make the
print head wait up to 5 seconds after each pass to allow ink to dry.
•
Paper Feed Adjustment helps reduce banding. Choose a lower
value if you see white lines on your prints, or a higher value if you
see dark lines.
•
Paper Suction lets you decrease the paper suction level when
printing on thinner papers (less than 12 lb), such as CAD drafting
paper or backlight film.
•
Paper Thickness helps reduce vertical banding and creates a
sharper image when printing on unusually thick or thin paper.
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•
Cut Method decreases the cutting blade pressure for thinner media,
and adjusts the speed for thick media. You may need to experiment
to determine the best setting for your paper.
•
Platen Gap lets you fine-tune the setting for various paper
thicknesses.
•
Eject Roller Type lets you define the eject roller for printing with
non-EPSON media. You may need to experiment to determine the
best setting for your paper.
8. Click Save Settings if you want to have your advanced settings
available for reuse. Then type a name for the group of settings and click
Save. The name is added to your list of custom settings.
9. When you’re finished setting advanced printer options, click OK.
Managing Print Jobs
Your printer comes with several utilities that let you check on your print jobs
and cancel, pause, or restart them.
The Progress Meter opens each time you send a print job. Status Monitor 3,
which appears on the taskbar when you print, lets you check the printer’s
status and monitor print jobs.
Using the Progress Meter
After you send a print job, the Progress Meter window appears:
Click to cancel
Click to pause/resume
printing
May not appear if you
are printing over a
network
Click for more details
on the displayed
printing tip
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You can use the buttons to cancel, pause, or restart your print job. You also
see how much ink you have left and view printing tips.
If you don’t want the Progress Meter to appear, you can turn it off. See
page 89 for instructions.
Setting Monitoring Preferences and Optimizing Print
Speed
You can choose when and how you want to be notified of problems, whether
you want a Status Monitor 3 icon to appear on your Windows taskbar, and
whether you want to allow monitoring by other users who share the printer.
You can also use the Speed and Progress utility to improve printing speed.
1. Do one of the following:
•
Windows XP: Click Start and select Printers and Faxes.
Right-click your printer icon and select Printing Preferences.
•
All other versions of Windows: Click Start, point to Settings,
then select Printers. Right-click your printer icon and select
Properties, Document Defaults, or Printing Preferences.
2. Click the Utility tab, then click the Speed & Progress button. You see
the Speed & Progress window:
Note: If you want to
disable display of the
progress meter during
printing, you can click the
Show Progress Meter
checkbox to deselect it.
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3. Select from the following options:
•
High Speed Copies speeds up printing of multiple copies of the
same document using hard disk space as a cache. If you have
multiple hard drives, you can select a different drive to spool to.
•
Show Progress Meter lets you control whether or not the Progress
Meter is displayed when you send a print job.
•
Always spool RAW datatype (Windows 2000, XP, and NT only)
lets you spool documents using the RAW format instead of the
EMF (metafile) format. Because the RAW format requires fewer
resources, printing is faster and you can avoid certain problems,
such as insufficient memory or disk space.
4. Click the Monitoring Preferences button. You see the Monitoring
Preferences window:
5. Select the Notification options you want to use.
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6. If you want to have the Status Monitor 3 icon appear in your Windows
taskbar, click the Shortcut Icon checkbox. Then select the icon to use.
After you enable the shortcut, you can simply double-click the icon to
open the Status Monitor 3 window or right-click it, then select
Monitoring Preferences in the pop-up menu.
7. Select Allow monitoring of shared printers if your printer is shared
and you want to let other users monitor it.
8. Click OK to save your settings.
9. Click OK to close the Speed & Progress dialog box and return to the
Utility menu. Then click OK again to exit the Printers utility.
Sharing Your Printer on a Network
If your printer is connected to a computer on a network, other computers on
the network can also access the printer. Follow these instructions for sharing
your printer in Windows XP. If you’re using a different version of Windows,
see the electronic Reference Guide for instructions.
1. Click Start > Printers and Faxes. Right-click your printer icon and
select Sharing.
2. Select Share this printer, type the name in the Share name box, then
click OK.
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3. Install the printer driver from the software CD-ROM on the other
computers that will access the printer over the network.
4. On each computer that will access the printer, click Start > Printers
and Faxes. Right-click the printer icon and select Properties.
5. Click the Ports tab. You see a window like the following:
6. Click Add Port, select Local Port, then click New Port.
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7. In the Port Name box, type the name of computer that is connected to
the printer and the name of the shared printer (as shown below), then
click OK.
8. Close the Printer Ports window to return to the Ports tab. Make sure the
new port is added and the check box is selected. Then click OK.
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93
Chapter 4:
Maintaining
and
Transporting
the Printer
The EPSON Stylus Pro 4000 requires very little maintenance to keep
working its best. This chapter describes the following routine procedures:
•
Checking printer status and part life
•
Checking and cleaning the print head
•
Aligning the print head
•
Replacing ink cartridges
•
Performing additional maintenance tasks
•
Replacing the paper cutter blade
•
Replacing the maintenance tank
•
Cleaning the printer
•
Transporting or storing the printer
•
Uninstalling and reinstalling printer software
In addition to the features described in this chapter, you can also use the
SelecType menu system on the printer to fine-tune a variety of printer
settings. For more information, see the electronic Reference Guide included
on the CD-ROM that came with your printer.
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Note: To test the print
quality, see page 96 for
instructions on printing a
nozzle check.
Checking Printer Status and Part Life
Using the SelecType menus, you can check the amount of ink remaining,
the total number of prints, and the status of your cutter blade, maintenance
tank, and other printer parts. You can either print out a status check, or you
can view the printer’s status on the LCD panel.
Printing Status Information
The status check sheet shows some of the current default settings, the
amount of ink remaining in each cartridge, the page count, and the status of
various printer parts.
Follow these steps to print the status check sheet:
1. Make sure paper is loaded in the tray.
2. Press the Menu
Note: You can replace
the ink cartridges, cutter
blade, and maintenance
tank yourself. Other
printer parts need to
be replaced by an
authorized EPSON
service technician.
button. You see PRINTER SETUP.
3. Press the button so you see TEST PRINT, then press Menu
see NOZZLE CHECK.
4. Press
so you see STATUS CHECK, then press Menu
. You
. You see
PRINT.
5. Press Menu
again to start printing.
The amount of ink left or the component life is indicated as follows:
E*****F = 100–81% ink or service life remaining
E**** F = 80–61%
E*** F = 60–41%
E**
F = 40–21%
E*
F = 20–11%
% = less than 10% ink or service life remaining
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Viewing Status Information
To view printer status information instead of printing it, follow these steps:
1. Press the Menu
2. Press the
Menu
button. You see PRINTER SETUP.
button until you see PRINTER STATUS, then press
. You see VERSION.
3. Do one of the following:
•
To check the firmware version, press Menu
press the button.
again. When done,
•
To check the amount of ink left, press until you see INK LEFT,
then press Menu . The status of the first cartridge (MK, or matte
black) is displayed, using the E*****F symbols described above.
Continue pressing to see the status of the remaining cartridges.
When done, press the button.
•
To check how much of the maintenance tank has been used, presss
until you see MAINT TANK, then press Menu . The status of
the tank is displayed, using the E*****F symbols described above.
When done, press the button.
•
To check the amount of ink used (in milliliters) and paper used
(in square meters), press until you see USAGE COUNT, then
press Menu .
You can change the units of measurement from meters to inches
and feet by using the maintenance mode on the printer’s control
panel. See page 105 for instructions.
•
To check job history, press until you see JOB HISTORY, then
press Menu . For each job saved in the printer, you see the ink
used (in milliliters) and paper used (in square meters). The most
recent job is saved as No. 0. When done, press the button.
•
To check the total number of prints, press until you see TOTAL
. When done, press the button.
PRINTS, then press Menu
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•
To check the status of other printer parts, press until you see
SERVICE LIFE, then press Menu
. The status of the cutter is
displayed, using the E*****F symbols described below. Continue
pressing to see the status of the carriage motor, paper feed motor,
print head, and cleaning unit.
The status of the ink and printer parts is indicated with these symbols:
E*****F = 100–81% ink or service life remaining
E**** F = 80–61%
E*** F = 60–41%
E**
F = 40–21%
E*
F = 20–11%
% = less than 10% ink or service life remaining
4. Press the
Pause button to exit the menu.
For more information about the Printer Status menu, see your electronic
Reference Guide.
Note: You can run a
cleaning cycle by holding
down the Menu button
for three seconds. You
can also use the printer’s
menus to run a power
cleaning cycle. See
page 98 for details.
Checking and Cleaning the Print Head
If your printed image shows a color shift or horizontal lines, you should
check the print head to see if any nozzles are clogged.
You can check the print head and select the Auto Cleaning feature at the
same time, using your printer utility software. This enables the printer to
print a nozzle check pattern, read it, and automatically run a cleaning cycle if
necessary.
1. Make sure paper is loaded in the paper tray.
2. Do one of the following to access the printer utilities:
•
Mac OS X: Open the EPSON Printer Utility in your Applications
folder. Select SPro 4000, and click OK.
•
Mac OS 9.x: Select Print, then click the
print dialog box.
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•
Windows XP: Click Start and select Control Panel. Double-click
Printers and Other Hardware, then double-click Printers and
Faxes. Right-click your printer icon and select Printing
Preferences. Click the Utility tab.
•
Other versions of Windows: Click Start, point to Settings, then
select Printers. Right-click your printer icon and select Properties
(Windows 98 or Me), Document Defaults (Windows NT), or
Printing Preferences (Windows 2000). Click the Utility tab.
You see a screen like the following:
3. Click the Nozzle Check icon.
4. Click Auto and follow the instructions on the screen.
The nozzle check pattern is printed and automatically read. If the
printer finds clogged nozzles, it runs a cleaning cycle.
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Running a Power Cleaning Cycle
You can run a power cleaning cycle from the control panel if the normal
cleaning process is not sufficient to clear the nozzles. However, the power
cycle uses a large quantity of ink, so it is recommended only as a last resort.
The cartridges need to be at least 50% full to use power cleaning. You may
need to replace a low cartridge to run the cleaning cycle. After cleaning, you
can reinsert the old cartridge.
1. Print a nozzle check to make sure the print head needs cleaning, as
described on page 94.
Caution: Don’t run a
cleaning cycle while
thick media is loaded in
the printer.
2. Make sure the printer is ready and the red B ink light on the printer’s
LCD panel is not on or flashing.
3. Press the Menu
button until you see MAINTENANCE, then press
4. Press the
Menu
5. Press the
Menu
button.
.
button until you see PWR CLEANING, then press
. Press Menu
again to start the power cleaning.
6. Follow the instructions on the LCD panel to raise or lower the ink
levers.
7. When cleaning is finished and the Pause light stops flashing, print the
nozzle check again to confirm that the head is clean.
Note: You must use at
least a 10× eye loupe to
check the pattern.
For effective cleaning, always run a nozzle check between cycles.
If the pattern is still missing segments after a few power cleaning cycles,
turn the printer off and leave it overnight, then clean the print head
again the following morning with regular cleaning cycles. If you still see
no improvement, contact EPSON for assistance.
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Aligning the Print Head
Aligning the print head is the most important thing you can do to ensure the
best print quality. If banding appears on your prints, if they look grainy or
blurry, or you see misregistration or “ghosting,” you need to align the print
head.
Although you can align the print head using the printer utility software, it’s
best to align from the control panel. This will do the most thorough job in
the shortest time, and it’s all automatic.
If you haven’t already done so, it’s a good idea to run a nozzle check before
aligning the print head (page 96). This ensures that the print head alignment
patterns print correctly.
Follow these steps to align the print head using the control panel:
Tip: To properly align the
print head, you can use
EPSON Enhanced Matte
paper or Premium Luster
Photo Paper.
1. Make sure the printer is turned on. Then load EPSON Enhanced Matte
paper or the paper that came with the printer.
2. Press the Menu
3. Press the
Menu
button.
button so you see HEAD ALIGNMENT, then press
. You see PAPER THKNS.
button again so that *STD appears on the display.
4. Press the Menu
This is the correct thickness setting for most EPSON papers, including
Enhanced Matte paper.
5. Press the Menu
button to register the value, then press the
to display PAPER THKNS again.
6. Press the
button
button to display ALIGNMENT.
button to display AUTO, then press the Menu
7. Press the Menu
button again. You see UNI-D (uni-directional). This is the type of
alignment to start with.
8. Press the Menu
button again to start the alignment process.
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It takes about 7 minutes to run the automatic uni-directional head
alignment. The printer’s white beam sensor reads the alignment pattern
and adjusts the printer automatically. Make sure you don’t open the top
cover or turn off the printer during this process.
9. When the uni-directional alignment is finished, press the button until
you see BI-D BLACK. Then press the Menu
button again to start the
bi-directional black alignment process, which is also completely
automatic and takes about 7 minutes.
10. When the bi-directional black alignment is finished, press the button
until you see BI-D ALL. Then press the Menu
button again to start
the alignment process. Again, this process is completely automatic and
takes about 7 minutes.
11. When done, press the
Pause button to exit the head alignment mode.
If you want to verify or fine-tune the automatic alignment process, you can
perform a manual head alignment. See your electronic Reference Guide for
instructions.
Replacing Ink Cartridges
Before you begin a large print job, you should check your ink levels. If one of
your cartridges is low, you can replace it before you start. Or you can wait
until the ink runs out, replace the cartridge, and then continue the job
without any loss of print quality. However, it is best to replace a low ink
cartridge before starting a large print job.
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Tip: You can store
partially used ink
cartridges for up to
6 months.
The easiest way to check ink levels is from the control panel:
1 2 3 4 5 6 7 8
Menu
3sec.
Empty
Full
8 Light
Black
1 Matte
Black
4 Yellow
2 Cyan
3 Magenta
6 Light Cyan
7 Light Magenta
5 Photo Black
When the red B ink light is flashing (and INK LOW is displayed on the LCD
panel), the indicated cartridge is almost out of ink. Make sure you have a
replacement cartridge. When the light stays on and INK OUT is displayed,
the cartridge is empty. You must replace the cartridge before you can
continue printing.
You can install any combination of 110 ml and 220 ml cartridges. It’s a good
idea to keep a set of empty 110 ml cartridges on hand at all times in case you
need to ship the printer.
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Use the following EPSON ink cartridges:
Caution: You must use
the EPSON ink cartridges
designed for your printer.
Other ink cartridges will
not work and may cause
damage not covered by
your warranty.
Cartridge
110 ml
220 ml*
Photo Black
T543100
T544100
Matte Black
T543800
T544800
Light Black
T543700
T544700
Cyan
T543200
T544200
Magenta
T543300
T544300
Light Magenta
T543600
T544600
Light Cyan
T543500
T544500
Yellow
T543400
T544400
* When using these cartridges, you must leave the ink compartment door open.
Caution: Leave the
empty cartridge in the
printer until you are ready
to replace it.
To order EPSON ink cartridges, contact your dealer or call EPSON at
(800) 873-7766. You can also order directly from the EPSON Store at
www.epsonstore.com (U.S. only). In Canada, please call (800) 463-7766 for
dealer referral.
Before you start, make sure the printer is powered on. Then follow these
steps to replace an ink cartridge:
1. Note the color of the cartridge whose light is on or flashing. This is the
cartridge you need to replace.
2. Press the ink compartment cover to open it.
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3. Raise the ink levers to the unlocked position.
WARNING: Do not shake
the empty cartridge, or ink
may leak out. If ink gets on
your hands, wash them
thoroughly with soap
and water. If ink gets in
your eyes, flush them
immediately with water.
4. Remove the empty ink cartridge from the printer. Make sure you save
your first set of empty 110 ml cartridges, so you can use them for
transporting the printer if necessary.
5. Make sure the replacement cartridge is the correct color, and remove it
from its package.
6. Gently shake the cartridge before installing it.
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Note: If you can’t insert
the cartridge smoothly,
you may have the wrong
cartridge. Check the
package and product
code. If the B ink light
remains on after installing
the cartridge, it may not
be inserted fully.
7. Hold the cartridge with the arrow pointing toward the printer. Then
insert the cartridge into the slot. Don’t force it in.
8. Lower the ink lever to its locked position.
Caution: Do not remove
and re-insert cartridges
more often than
necessary. Doing so can
compromise the needle
valve seal and allow air to
enter the ink tubes,
causing nozzle loss.
9. If you’re using 110 ml cartridges, close the ink compartment cover. If
you’re using 220 ml cartridges, you’ll have to leave the cover open.
Once the cartridges are installed, the printer returns to its READY state.
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Performing Additional Maintenance Tasks
In addition to running a power cleaning cycle and replacing the cutter blade,
you can use the Maintenance menu to set the printer’s date and time. You
can also use the maintenance mode to change printer defaults and run
special procedures.
Changing the Date and Time
Follow these steps to set the date and time:
1. Press the Menu
button.
2. Press the
again.
button until you see MAINTENANCE, then press Menu
3. Press the
button until you see CLOCK SETTINGS, then press Menu
.
4. Use the or buttons to set each item in the date and time, displayed
in the following format: MM/DD/YY HH:MM.
Using the Maintenance Mode
The maintenance mode allows you to make special settings and perform
maintenance procedures that may be needed occasionally. You can use the
maintenance mode to do the following:
•
Print a hex dump for diagnosing problems
•
Change the language or units of measurements used on the printer’s
control panel menus
•
Change the default pressure setting for the automatic cutter
•
Run a “super strong” cleaning cycle.
•
Return all of the printer’s control panel settings to their default values
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Follow these steps to use the maintenance mode:
1. Make sure the printer is turned off. Press and hold the Pause button,
then press the P Power button until the printer turns on and displays
HEX DUMP on the LCD panel.
2. Press the or button to select the settings described below. If you
need to back up to the previous menu level, press the the button.
•
To print a hex dump of data in the printer’s buffer, press the
Menu
button to display EXEC. Then press Menu
again
to print the 16-byte hex data in the left column and corresponding
ASCII characters in the right column. Press the Pause button to
print the last page.
•
To change the language displayed on the LCD panel, press the
button until you see LANGUAGE, then press the Menu
button.
Press the button until you see the language you want, then press
Menu
again to select it. The printer exits maintenance mode
and returns to normal operation.
•
To change the units of measurement, press the button until you
see UNIT, then press the Menu
button. Press the button to
to select
switch from METER to FEET/INCH, then press Menu
the units you want. Press the the button when done.
•
To change the default cutting pressure, press the button until you
button to display
see CUT PRESSURE, then press the Menu
100%. Press the button to decrease the presure, or the button
to select the
to increase it (in 1% increments). Press Menu
setting you want.
•
To run a super strong cleaning cycle, press the button until you
button to display EXEC. Press
see SSCL, then press the Menu
Menu
to start the cleaning cycle.
•
To return all control panel settings to their default values, press the
the button until you see DEFAULT PANEL, then press the
Menu
button to display EXEC. Press Menu
again to restore
the default settings.
3. To exit the maintenance mode, turn off the printer by pressing the
P Power button. Press the P Power button again to turn on the printer
in the normal operating mode.
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Note: You can purchase
replacement items for
your printer from EPSON
at (800) 873-7766, or by
visiting the EPSON Store
at www.epsonstore.com
(U.S. sales only). In
Canada, please call
(800) 463-7766 for
dealer referral.
Replacing the Paper Cutter Blade
If you notice that your paper isn’t being cut cleanly, the cutter blade may
need to be replaced. If you use the blade to cut heavy stock, you will damage
the blade and need to replace it. See page 32 for a list of media that do not
work with the cutter.
You can check the status of your cutter by printing the status check sheet or
viewing its status on the control panel. See page 95 for instructions.
You can obtain a new cutter blade from EPSON (part number
C12C815291).
Make sure the printer is on, then follow these steps to replace the blade:
1. Press the Menu
Caution: Do not try to
slide the carriage by
hand, or you may damage
the printer.
button.
2. Press the button until you see MAINTENANCE, then press Menu
again. You see CUTTER REPL.
3. Press Menu
to display EXEC.
again. The print head moves to the replacement
4. Press Menu
position. OPEN TOP COVER is displayed.
5. Open the top cover.
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6. When REPLACE CUTTER is displayed on the LCD, hold down the side
pin as shown and turn the latch to the right.
WARNING: The blade is
sharp. Be careful when
removing it.
7. Release the side pin and carefully remove the cutter blade.
8. Insert the new cutter as shown.
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9. Push down on the side pin while turning the latch to the left.
10. Close the top cover when you see a message prompting you to do so.
The cutter moves to the home position.
Replacing the Maintenance Tank
The maintenance tank stores ink that gets flushed from the system during
manual and automatic print head cleaning. When the tank is almost full, the
message MNT TK NEAR FULL appears on the LCD panel. When the tank is
completely full, the printer stops working and MNT TK FULL appears on
the LCD.
Note: You can purchase
replacement items for
your printer from EPSON
at (800) 873-7766, or by
visiting the EPSON Store
at www.epsonstore.com
(U.S. sales only). In
Canada, please call
(800) 463-7766 for
dealer referral.
You can check how much space remains in the maintenance tank by viewing
its indicator on the control panel, shown below. You can also check its status
using the SelecType menu (see page 95) or by printing a nozzle check sheet
(see page 94).
Maintenance tank
indicator (showing
a new tank)
Replacement tanks are available from EPSON (part number C12C890071).
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Follow these steps to replace the tank:
1. Make sure the printer is not printing or performing any other operations
(READY or PAPER OUT should appear on the control panel).
2. If you are using 220 ml ink cartridges, remove the four cartridges from
the right ink compartment, then close the compartment cover.
Caution: Be careful not
to spill ink from the
maintenance tank when
removing it. Hold it upright
at all times and dispose of
it carefully.
3. Place your hand under the right ink compartment and gently pull out
the maintenance tank.
4. Place the used tank in the plastic bag included with the new tank.
5. Insert the new tank.
6. If you removed any ink cartridges, replace them after inserting the new
maintenance tank.
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Caution: Be careful not
to touch the gears inside
the printer.
To avoid damaging the
components as well as
the case, never use
alcohol or thinners to
clean the printer.
Be careful not to get
water on the printer
mechanism or electronic
components.
Don’t use a hard or
abrasive brush.
Don’t spray the inside
of the printer with
lubricants; unsuitable
oils can damage the
mechanism. Contact
EPSON if you think the
printer needs lubrication.
Cleaning the Printer
To keep your printer working at its best, you should clean it several times a
year.
1. Make sure the printer is turned off and all its lights are off. Then unplug
the power cord and disconnect the printer from your system.
2. Open the roll paper cover and remove the roll paper. Remove any sheets
from the paper tray. Use a soft brush attachment to vacuum the paper
tray.
3. If the paper path accidentally gets soiled with ink, gently clean it with a
soft, lint-free cloth dampened with water.
4. If the outer case is dirty, clean it with a soft, clean cloth dampened with
mild detergent. Keep the ink cartridge compartment closed to prevent
water from getting inside.
Transporting or Storing the Printer
If you are moving the printer a short distance (for example, in the same
building), raise the ink levers and have at least two people lift the printer.
To ship the printer, you must repack it using the original box and packing
materials and secure it to a pallet. If you do not have these items, contact
EPSON to request them. Otherwise, the printer may be damaged beyond
repair.
WARNING: The printer
weighs about 85 lb (without
ink), and should be lifted by
two people.
If your printer includes the EpsonNet Ethernet card, you must remove it
before shipping the printer for repairs. See page 134 for instructions.
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Preparing the Printer for Shipment
1. Turn the printer on and remove the following parts:
•
All paper or other media
•
Roll paper spindle
•
Paper tray
2. If you are using the 110 ml ink cartridges, leave them installed. If you
are using 220 ml cartridges, remove them and install 110 ml cartridges.
If you have the original cartridges that came with the printer (even if
they are empty), install them before shipping the printer.
Caution: To avoid spilling
ink and damaging the
printer, you must leave
the cartridges in place,
raise the ink levers, and
lock the print head.
To store partially used cartridges removed from the printer, tape over
the needle valve hole and place each cartridge in a separate, resealable
plastic bag. Be sure to remove the tape before reinstalling the cartridges.
The printer must be powered on when removing or installing ink
cartridges.
3. Raise the ink levers.
4. Make sure the print head is in the home (far right) position. Then lock
the print head by pushing the green tab to the right.
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Caution: Do not turn off
the printer by unplugging
it or turning off a power
strip. You will not be able
to lock the print head, and
ink will leak out of the
reservoir, damaging the
printer.
5. Turn off the printer and unplug the power cord.
6. If you need to ship the printer, you must repack it using the original box
and packing materials and secure it to a pallet. If you do not have these
items, contact EPSON to request them. Otherwise, the printer may be
damaged beyond repair.
If you are transporting the printer in your own vehicle without the
original packaging, make sure you wrap and pack the printer securely.
Transport the printer in a horizontal position on a flat, stable surface.
7. Keep the printer level while moving it.
Caution: Make sure you
release the print head by
pulling out the green tab.
Setting Up the Printer After Transportation
Setting up the printer after transporting it is almost identical to setting it up
for the first time, as described on the Start Here sheet.
Keep in mind that the first time you start printing after moving the printer,
the print head nozzles may be clogged—especially if the printer hasn’t been
turned on for a long time. You may need to run a cleaning cycle (page 96)
and realign the print head (page 99) to ensure good print quality.
If you see the message PERFORM POWER CLEANING? on the LCD panel
after setting up the printer, select Y to start the power cleaning process, as
described on page 98.
Uninstalling and Reinstalling the Printer Driver
If you need to uninstall and then reinstall the printer driver software for any
reason, follow the instructions in the appropriate section below.
Macintosh
1. Insert your printer software CD-ROM. Then double-click the
CD-ROM icon to open it, if necessary.
2. Double-click the Installer program to open it.
3. Double-click Install Printer Driver and Utilities.
4. Enter your password if necessary.
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114 | Maintaining and Transporting the Printer
5. Click Continue on the next screen.
6. Click Accept on the license agreement screen.
7. On the installer screen, click the arrow in the Easy Install list at the top
and select Uninstall. Then click the Uninstall button at the bottom
and follow the on-screen instructions.
Tip: Check the EPSON
Pro Graphics website at
http://prographics.epson.
com for updated drivers
and utilities that may
become available.
8. If you want to reinstall your printer software, restart your Macintosh.
Then follow the instructions on the Start Here sheet to install the
software.
Windows
1. On Windows XP, click Start > Control Panel.
On other versions of Windows, double-click
double-click the Control Panel icon.
My Computer, then
2. Double-click Add/Remove Programs. Click EPSON Printer
Software in the program list, then select your printer icon.
3. Click the Change/Remove or Add/Remove button and follow the
on-screen instructions.
4. If you’re using the USB port in Windows 98 or Me, click EPSON USB
Printer Devices in the program list; then click the Add/Remove
button.
5. If you want to reinstall your printer software, restart your computer.
Then follow the instructions on the Start Here sheet to install the
software.
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115
Chapter 5:
Solving
Problems
As you use your printer, you may occasionally experience a problem. The
first thing you should do is diagnose the problem following the guidelines in
this chapter. Then try the most likely solutions until the problem is fixed.
This chapter provides instructions for the following:
•
Diagnosing problems
•
Checking error messages and lights
•
Improving print quality
•
Solving operational problems
•
Solving miscellaneous printing problems
•
Solving paper problems, including clearing paper jams
Diagnosing Problems
The EPSON Stylus Pro 4000 includes a number of ways to help you
diagnose problems:
•
To identify the most common problems, check the messages and lights
on the control panel. See page 116 for more information.
•
If you’re using the EPSON printer driver and Status Monitor utility,
check your software for error messages. See Chapter 3 or 4 for more
information.
•
To determine whether the problem is caused by the printer itself,
disconnect the printer from your computer and run a nozzle check from
the control panel. See page 94 for instructions.
•
If none of the suggested solutions in this chapter solve your problem,
contact EPSON as described under “Where To Get Help” on page 11.
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116 | Solving Problems
Checking Error Messages and Lights
The control panel includes various lights and an LCD display to indicate the
status of the printer:
Paper light
LCD display
Menu
button
Power
button
Ink
light
Left arrow or paper
source button
Pause button
and light
When your ink or paper runs out or a problem occurs, a message appears on
the LCD display, and the lights on the control panel come on or flash. The
following table lists the messages in alphabetical order and includes an
explanation and instructions for correcting the problem.
Message
Light
CHANGE PAPER
TYPE
on
COMMAND
ERROR
FEED SHEET
PAPER
Explanation
Response
Paper loaded does not
match the source
selected.
Paper Source button to select the
Press the
(for paper in the tray,
correct setting: either
or
for roll paper).
or
You’re using the wrong
printer driver.
Press the
Pause button and hold it for 3
seconds to cancel the print job. Make sure you
installed the correct driver for your printer.
Damaged data was
sent to the printer.
Pause button and hold it for 3
Press the
seconds to cancel the print job.
—
Cut sheet needs to be
loaded manually.
Load the sheet in the manual feed slot. See
page 27 for instructions.
—
Cut sheet needs to be
loaded manually.
Load the sheet in the manual feed slot. See
page 27 for instructions.
Paper light
—
FEED SHEET
PAPER
MANUALLY
FORBIDDEN
MEDIA FROM P.
TRAY
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Message
Light
Explanation
Response
INK LOW
B Ink light
flashing
Ink cartridge(s) are
nearly empty (printing
continues).
Make sure you have replacement cartridges
available. See page 100.
INK OUT
B Ink light on
Ink cartridge(s) are
empty (printing stops).
Replace the ink cartridge(s) indicated on the
LCD panel. See page 100 for instructions.
INVALID INK
CARTRIDGE
B Ink light on
You tried to install the
wrong ink cartridge.
If you are installing ink cartridges for the first
time, you must install the cartridges that came
with your printer.
If you are replacing ink cartridges, check the
package and product code. You must use the
ink cartridges designed for your printer. Other
cartridges will not work.
Paper light
Paper lever is in the
released position while
loading paper.
After you finish loading paper, pull the paper
lever all the way forward, to the secured
position.
Paper light
Paper source setting in
printer software is
different from control
panel.
Make sure the right paper is loaded and the
paper source setting is the same on the control
panel and printer software.
—
One or both ink levers
are raised.
Pull the lever or levers down to lock the ink
cartridges.
MNT REQ.
—
A printer part will need
to be replaced soon.
Note the code number and contact EPSON as
described on page 11.
MNT TNK NEAR
FULL
—
The maintenance tank
is almost full.
Make sure you have a replacement
maintenance tank. See page 109.
MNT TNK FULL
B Ink light on
The maintenance tank
is full.
Replace the maintenance tank. See page 109
for instructions.
NO BORDERLESS
WITH THIS SIZE
—
Borderless setting
selected for A2-size
sheets (11.7 × 16.5)
Change the setting in the printer driver, or load
different-size paper.
NO MNT TNK
—
The maintenance tank
is not installed.
Make sure the maintenance tank is fully
inserted. See page 109 for instructions.
NOT STRAIGHT
RELOAD
Cut sheet paper is not
loaded straight.
Load the paper correctly.
on
LOAD PAPER
on
LOAD ROLL
PAPER
on
LOAD SHEET
PAPER IN P.
TRAY
LOWER INK
LEVERS
LOWER L (or R)
INK LEVER
Paper light
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118 | Solving Problems
Message
Light
Explanation
Response
NOZZLES STILL
CLOGGED
—
Head cleaning did not
clear the nozzles.
Run the head cleaning utility again. If the
nozzles are still clogged, contact EPSON.
OPTION I/F
ERROR
—
Wrong interface card
installed.
Turn off the printer and remove the card. See
the documentation that came with the card.
NO INK
CARTRIDGE
B Ink light on
Ink cartridge(s) not
installed or ink lever
raised.
Install ink cartridges (page 100) or lower the ink
lever.
PAPER JAM
Paper light
flashing
Paper has jammed in
the printer.
Remove the jammed paper. See page 127 for
more information.
PAPER NOT CUT
Paper light
flashing
Roll paper was not cut
correctly.
Open the top cover and remove the uncut
paper. Reload paper if necessary.
The cutter may be
blunt or incorrectly
installed.
Reinstall or replace the cutter blade if
necessary, as described on page 107.
Paper slipped and fed
into the printer at an
angle.
Reload paper, making sure the edges are
straight.
No paper is loaded.
Load paper.
Paper ran out.
Remove any printouts or paper remaining in the
printer and load more paper.
PAPER NOT
STRAIGHT
Paper light
flashing
Paper light
PAPER OUT
on
If the message appears during a print job, reset
the printer by pressing the Pause button for
3 seconds. Then load paper and resend the job.
REAR COVER
OPEN
—
RELOAD PAPER
The rear cover has
been removed.
Replace the rear cover.
Printer cannot detect
paper.
If you are using cut sheets, make sure the
paper is flat. Move the paper lever.
PAPER NOT CUT error
was cleared.
Reload paper.
Paper light
Manually loaded sheet
is not inserted far
enough.
Insert the sheet further into the printer. See
page 27 for instructions.
Paper light
Paper is too thick for
head cleaning.
Pull the paper lever out to remove the paper.
Head cleaning automatically starts. After
cleaning, reload paper.
Printer could not feed
the printed page.
Remove the print.
Paper light
on
RELOAD PAPER
INSERT DEEPLY
on
REMOVE PAPER
on
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Message
Light
Explanation
Response
SERVICE REQ.
All lights
flashing
The print head is
locked.
Pull out the green tab to unlock the print head.
See page 111.
An error has occurred.
Note the error number, then turn the printer off
and back on. If the message remains, contact
EPSON as described on page 11.
Ink cartridge chip error.
Remove and reinstall the ink cartridge. If the
message remains, replace the cartridge.
Paper lever was
released during the
printing process or
another operation.
Pull the lever all the way forward, to the
secured position. Start printing again from the
beginning for best results.
SET INK CRTG
—
SET PAPER
LEVER
on
Paper light
TOP COVER
OPEN
—
Top cover is open.
Close the top cover.
UNABLE TO
PRINT
—
You tried to print while
an error condition was
present.
Press the
Pause button to exit the
SelecType menu system. If the message
appears again, clear the error before you print.
WRONG INK
CARTRIDGE
B Ink light on
You tried to install the
wrong ink cartridge.
If you are installing ink cartridges for the first
time, you must install the cartridges that came
with your printer.
If you are replacing ink cartridges, check the
package and product code. You must use the
ink cartridges designed for your printer. Other
cartridges will not work.
WRONG PAPER
SIZE
Paper light
flashing
Loaded paper does not
match the image size.
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Make sure the size you selected in the printer
driver matches the loaded paper size. Load the
correct size paper if necessary.
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120 | Solving Problems
Improving Print Quality
You can often improve print quality by doing the following:
•
Run a nozzle check and cleaning cycle. See page 96 for instructions.
•
Align the print head. See page 99 for instructions.
•
When you send a print job, make sure your print options are set
correctly. For more information, see Chapter 3 (Macintosh) or 4
(Windows).
If none of these suggestions help, try the solutions below.
Problem
Solution
Your print has
horizontal banding.
◗ Check the ink indicators and light to see if you are low on ink. Replace ink
cartridges if necessary, as described on page 100.
◗ Run a nozzle check and cleaning cycle. See page 96 for instructions.
◗ Align the print head from the printer’s control panel, as described on page 99.
◗ Turn off High Speed in your Advanced settings.
◗ Make sure the Media Type setting in the printer software is correct for the media
you’re printing on.
◗ If you’re using cut sheet media, make sure the printable side is face down in the
tray.
◗ Choose a higher resolution, such as SuperPhoto - 2880dpi.
◗ If you’re using a third-party RIP and non-EPSON media, see if the RIP provides a
method for adjusting the paper feed.
Try adjusting your paper configuration settings (page 51 for Mac OS X, page 67 for
Mac OS 9, or page 86 for Windows). Check these settings:
◗ Make sure the Paper Thickness setting is correct for the paper you’re printing on.
◗ If you’re printing on thin paper that’s getting saturated with ink, reduce the Paper
Suction.
◗ Use the Paper Feed Adjustment to tune out banding. Reduce the value for white
lines, and increase it for overlapping dark lines.
◗ If you’ve created a custom paper configuration, be sure to return the setting to
standard (STD) when you’re done using it. See page 41.
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Problem
Solution
Your print is grainy, or
has misregistration or
ghosting.
◗ Check the ink indicators and light to see if you are low on ink. Replace ink
cartridges if necessary, as described on page 100.
◗ Run a nozzle check and cleaning cycle. See page 96 for instructions.
◗ Align the print head, as described on page 99.
◗ Make sure the Media Type setting in the printer software is correct for the media
you’re printing on.
◗ If you’re using cut sheet media, make sure the printable side is face down in the
tray.
◗ Choose a higher resolution, such as 2880 dpi.
◗ Turn off High Speed in your Advanced settings.
You may need to adjust your paper configuration settings (page 51 for Mac OS X,
page 67 for Mac OS 9, or page 86 for Windows). Check these settings:
◗ Make sure Paper Thickness setting is correct for the paper you’re printing on.
◗ If you’ve created a custom paper configuration, be sure to return the setting to
standard (STD) when you’re done using it. See page 41.
Colors are incorrect or
missing.
◗ Make sure the Media Type setting in the printer software is correct for the media
you’re printing on.
◗ If you are using the color management features in Photoshop or another
application, you must turn off color management in the printer driver. See page 50
(Mac OS X), page 66 (Mac OS 9), or page 85 (Windows).
◗ Adjust the Color Density setting in the Paper Configuration utility.
◗ If you’re using a third-party RIP or non-EPSON media, custom color profiles will
give you the best color reproduction.
◗ If you’re using cut sheet media, make sure the printable side is face down in the
tray.
◗ Run a nozzle check and cleaning cycle (see page 96).
◗ Check the expiration date printed on each of the ink cartridges. If the cartridge is
too old, replace it as described on page 100.
◗ Check the ink indicators and light, and replace ink cartridges if your ink supply is
low, as described on page 100.
◗ Make sure color settings in your application or printer software are correct.
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122 | Solving Problems
Problem
Solution
Your print has gaps or
appears faint.
◗ Check the expiration date printed on each of the ink cartridges. If the cartridge is
too old, replace it as described on page 100.
◗ Make sure the Media Type setting in the printer software is correct for the media
you’re printing on.
◗ Run a nozzle check and cleaning cycle (see page 96).
◗ Check the ink indicators and light and replace ink cartridges if your ink supply is low,
as described on page 100.
◗ The paper thickness setting is not correct for the paper you’re printing on. Use your
printer software (page 51 for Mac OS X, page 67 for Mac OS 9, or page 86 for
Windows) to choose the correct setting. When you’re done printing with a custom
paper configuration, be sure to return the setting to standard (STD).
◗ The platen gap setting is too wide. Use the Menu system to change the setting to
STANDARD, or to NARROW if printing on very thin paper. See page 39 for
instructions.
Your print appears
blurry or smeared.
◗ Make sure the Media Type setting in the printer software is correct for the media
you’re printing on.
◗ If you’re printing on non-EPSON media, you may need to adjust the paper thickness
setting, drying time, or color density. Use your printer software (page 51 for Mac
OS X, page 67 for Mac OS 9, or page 86 for Windows) to choose the correct
setting. When you’re done printing with a custom paper configuration, be sure to
return the setting to standard (STD).
◗ Your paper doesn’t meet the required specifications or wasn’t stored in a dry,
humidity-free environment. Load new paper.
◗ If you’re using cut sheet media, make sure the printable side is face down in the
tray.
◗ Ink has leaked into the paper path. Wipe the paper path area of the printer with a
soft, clean cloth. See page 111 for cleaning instructions.
◗ Turn off High Speed in your Advanced settings.
◗ The platen gap setting is too narrow. Use the control panel to change the setting to
WIDE or WIDER. See page 39 for instructions.
◗ Run a nozzle check and cleaning cycle (see page 96).
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Solving Problems | 123
Problem
Solution
The bottom edge of
your print is smeared.
◗ The paper is curled toward the printable side. Flatten the paper or curl it toward the
other side.
◗ Make sure the Media Type setting in your printer software is correct for the media
you’re printing on.
◗ If you’re printing on non-EPSON media, you may need to adjust the paper thickness
setting or drying time. Use your printer software (page 51 for Mac OS X, page 67
for Mac OS 9, or page 86 for Windows) to choose the correct setting. When you’re
done printing with a custom paper configuration, be sure to return the setting to
standard (STD).
◗ If printing on thick paper, the platen gap setting may be incorrect. Use the control
panel to change the setting to WIDE or WIDER. See page 39 for instructions.
Solving Operational Problems
If you can’t turn the printer on, if it stops printing unexpectedly, or if
nothing prints, check the following:
•
The printer is turned on.
•
Paper is loaded in the printer.
•
The printer is plugged securely into a working electrical outlet that’s not
controlled by a switch or timer.
•
The interface cable is securely connected to the printer and your system.
•
The voltage supplied by the electrical outlet matches the voltage on the
printer’s rating label. If not, turn off the power and unplug the power
cord immediately. Contact EPSON for assistance. (See page 11 for
details.)
If none of these suggestions help, try the solutions on the following page.
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124 | Solving Problems
Problem
Solution
The printer stops
printing
unexpectedly.
◗ If the Pause light is flashing, the printer is performing a maintenance procedure or
waiting for ink to dry. Check the display message and lights on the control panel.
Pause light stops flashing.
Wait until the
◗ Check the display message and lights on the control panel to see if an error has
occurred. Follow the instructions for the messages beginning on page 116.
The printer sounds as
if it’s printing, but
nothing prints.
◗ Follow the instructions beginning on page 96 to clean the print head.
◗ Communication between the computer and printer may have been momentarily
interrupted. Try restarting the computer and printing again.
Nothing prints.
◗ Turn off the printer and computer. Make sure the interface cable is securely
plugged in. Then restart the printer and computer.
◗ Make sure the interface cable meets the required specifications. See page 11 or 12.
◗ Make sure the interface cable is directly connected to the computer without passing
through a printer switching device, Zip™ drive, or extension cable.
◗ The printer port setting doesn’t match the printer connection port (Windows).
Windows Me or 98: Click Start > Settings > Printers. Right-click the icon for your
printer, then select Properties. Click the Details tab. Make sure your printer driver is
selected in the Print using the following driver list. Then select the port to which
your printer is connected in the Print to the following port list.
Windows XP: Click Start > Control Panel > Printers and Other Hardware >
Printers and Faxes. Right-click the icon for your printer, then select Properties.
Click the Ports tab and make sure your printer port is selected.
Windows 2000 or NT 4.0: Click Start > Settings > Printers. Right-click the icon for
your printer, then select Properties. Click the Ports tab and make sure your printer
port is selected.
◗ The printer driver doesn’t have enough available memory (Macintosh). Quit all
unnecessary applications. To increase the available memory in your Macintosh,
select Control Panel from the Apple menu and double-click the Memory icon
(Mac OS 9). You can increase the size of virtual memory to increase total available
memory.
◗ Follow the instructions beginning on page 113 to uninstall your printer software.
Then locate your printer software CD-ROM and reinstall the software. You can also
download and install the latest driver for Macintosh or Windows from the EPSON
website at http://prographics.epson.com.
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Solving Problems | 125
Solving Miscellaneous Printing Problems
If your printouts are not what you expected, try the suggestions below:
Problem
Solution
Your print has incorrect or
garbled characters.
◗ Make sure your software is installed correctly and the printer is selected.
◗ Clear any stalled print jobs from the Print Center or Printer Setup Utility
(Mac OS X), Monitor IV (Mac OS 9), or Spool Manager (Windows 98 or Me).
◗ Turn off the printer and computer. Make sure the interface cable is securely
plugged in at both ends.
Your print has incorrect
margins.
◗ Check the page size or paper size settings in your application. Make sure they
are within the printer’s printable area.
◗ Make sure the Paper Size and Borderless settings in your printer software are
correct for the paper you’re using.
◗ Paper is loaded incorrectly. Follow the instructions in Chapter 1 to reload the
paper.
◗ The PAPER MARGIN (roll paper margin) setting on the PRINTER SETUP menu
is incorrect. If you’re using roll paper, check the setting for PAPER MARGIN.
See the on-screen SP 4000 Reference Guide for more information.
Your image is inverted.
◗ Turn off the Flip Horizontal setting in your printer software. See page 49 (Mac
OS X) page 66 (Mac OS 9) or page 84 (Windows) for instructions.
Blank paper is printed.
◗ Make sure your software is installed correctly and the printer is selected.
◗ Make sure the Paper Size setting in your printer software is correct for the
paper you’re using.
◗ Make sure the Paper Source setting in your printer software is correct.
A ruled line on your print
appears to shift.
◗ Align the print head as described on page 99.
Color images print in black
only.
◗ Make sure Color/B&W Photo is selected in your printer software.
The printer continues to
feed paper after you have
cancelled a job.
Pause button on the printer to clear any print job data in the
◗ Press the
printer’s buffer. Then press and hold the
Pause button to reset the printer.
Roll paper cannot be cut.
◗ The paper cutter blade may be dull. Follow the instructions on page 107 to
replace the blade.
◗ The paper may be too thick to cut with the built-in cutter. Cut the paper with
scissors. See page 32 for a list of media that cannot be used with the cutter.
◗ Make sure
appears on the LCD panel. If not, press the
button to select this setting.
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Paper Source
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126 | Solving Problems
Problem
Solution
Printing is too slow.
◗ Turn on High Speed in your Advanced settings.
◗ Choose a lower resolution in your printer software for faster printing.
◗ Clear space on your hard drive or run a defragmentation utility.
◗ Don’t run too many applications at the same time.
◗ Turn off virtual memory.
◗ Add RAM to your system.
◗ If you’re using Macintosh, turn off background printing. If you want to continue
using background printing, select EPSON Monitor IV (Mac OS 9) and increase
its memory requirements.
◗ Consider upgrading your system to support a faster connection to the printer:
either IEEE 1394 FireWire or USB 2.0.
Solving Paper Problems
If paper feed or paper jam problems occur frequently, try one or more of the
following solutions:
•
For roll paper, try adjusting the paper suction setting. See page 40 for
more information. You can also adjust this setting through your printer
driver.
•
For heavy or thick media, follow the instructions on page 27 to load the
media correctly.
•
Make sure the paper is not folded, wrinkled, or damp.
•
Make sure the printer’s environment falls within the required
temperature and humidity range.
•
Make sure the paper is not too thick or too thin. See pages 17 and
138 to 139 for paper specifications.
•
Make sure no foreign objects are inside the paper path.
•
Make sure the printer isn’t located in a brightly lit area. The paper
sensors may not operate correctly.
•
Make sure the Media Type and Paper Source settings in the printer
software are correct.
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•
Make sure the platen gap setting is correct for the paper or media you’re
printing on. See page 39 for more information.
•
If you’re not using EPSON media, make sure you use a paper
configuration to adjust for the paper’s thickness and drying time (see
page 41).
•
If roll paper is curled tightly, select Starwheel-Roll Curled as the Feed
Roller Type in your paper configuration settings.
Clearing Roll Paper Jams
When roll paper gets jammed in the printer, printing stops and you see a
PAPER JAM message on the LCD display. Follow these steps to clear a
paper jam:
Caution: To avoid
damaging the printer,
never move the paper
Pause
lever while the
light is flashing.
1. Turn off the printer, open the roll paper cover, and release the paper
lever.
C
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128 | Solving Problems
2. Cut the paper at the paper insertion slot, and remove the roll paper.
3. Remove the jammed paper from the front or back of the printer.
Caution: Be careful not
to damage the print head
when you pull out the
paper.
4. If necessary, open the top cover and remove the jammed paper.
5. Make sure the paper light is on and LOAD PAPER is displayed on the
LCD panel. Then reload your paper.
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Clearing Paper Tray Jams
If paper gets jammed while feeding from the tray, follow these steps to clear
it:
1. Turn off the printer and release the paper lever.
2. Remove the paper tray.
3. Carefully pull out the jammed paper.
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4. If paper is still jammed in the printer, open the top cover and remove it.
5. If paper is jammed around the rear cover, remove the cover by squeezing
the square knobs and pulling the cover off the printer.
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6. Then remove the paper.
7. Reinstall the rear cover. Then press and hold the
necessary to reset the printer.
Pause button if
Clearing Paper Jams from the Manual Feed Slots
If paper is jammed in the front or rear manual feed slots, follow these steps
to clear it:
1. Turn off the printer and release the paper lever.
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132 | Solving Problems
2. Remove the paper tray.
3. Carefully pull out the jammed paper.
4. If you can’t reach the paper from the front, remove it from the back of
the printer.
5. Press and hold the
Pause button if necessary to reset the printer.
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133
Appendix A:
Installing the
Optional Print
Server Card
If you plan to attach the printer to your network, you need the optional
EpsonNet print server card. The EpsonNet print server is a 10/100 Base TX
Type B Ethernet interface card (part number C12C82405).
You can purchase the print server card and other optional equipment and
and supplies from EPSON at (800) 873-7766, or you can visit the EPSON
Store at www.epsonstore.com (U.S. sales only). In Canada, please call
(800) 463-7766 for deaer referral.
Make sure you have the correct cable for connecting the printer. To connect
to a network hub, you need a standard RJ-45 “straight-through” network
cable. To connect directly to your computer’s network interface, you need
an RJ-45 crossover cable.
Before you install the print server, make sure you check the documentation
included with the card for additional instructions. Then follow these steps to
install the card:
Caution: You must
unplug the printer from
the power outlet, or you
may damage the printer
and the card.
1. Turn off your computer and printer.
2. IMPORTANT: Unplug the printer from its electrical outlet. Not doing
so may cause damage to the printer and the card.
3. Disconnect any interface cables from the printer.
4. Use a cross-head screwdriver to remove the two screws securing the
optional interface cover. Then lift off the cover as shown:
Make sure you keep the screws in case you need to remove the card and
replace the cover.
133
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134 | Installing the Optional Print Server Card
5. Slide the card along the slots inside the compartment. Push it in firmly
to fully insert the connector into the printer’s internal slot.
6. Use the two screws included with the card to secure it.
7. Connect one end of the appropriate cable to the card. Then connect the
other end to your computer’s Ethernet port or hub.
8. Plug in the printer’s power cord.
Once the printer is connected to your network, you need to configure it.
Turn on the printer and press the small black button on the back of the
Ethernet card. Hold it down until the printer starts printing a series of status
sheets. See the documentation that came with the print server for
instructions on configuring it for your network.
Removing the Print Server Card
WARNING: The card will be
hot after printing. Make sure
you allow the card to cool
before handling it.
If you need to exchange your printer, you must remove the Ethernet card.
1. Turn off the printer and disconnect the power cord.
2. Disconnect the Ethernet cable.
3. Remove the two screws securing the card.
4. Make sure the card is cool before pulling it out of the slot.
A-134
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135
Appendix B:
Specifications
Note: Additional
specifications are
provided in the Reference
Guide included on the
CD-ROM that came with
your printer.
Printing
Printing method
On-demand ink jet
Nozzle configuration
Black: 180 nozzles × 3 (photo black, matte
black, light black)
Color: 180 nozzles × 5 (cyan, magenta, light
cyan, light magenta, yellow)
Maximum resolution
2880 × 1440 dpi
Engine reliability
Total print volume
20,000 A2 images (360 × 360 dpi)
Print head life
8.4 billion dots per nozzle
Periodic maintenance
(pump unit, head
cleaner, cap assembly)
Requires replacement approximately every
18,000 pages (A1-size plain paper)
Cutter blade life
(user replaceable)
Approximately 2,000 B0+ sheets
(EPSON media up to 4.33 mil thick);
approximately 1,000 B0+ coated sheets
Print direction
Unidirectional/Bidirectional
Control code
EPSON ESC/P® Raster Photographic Driver
Paper feed speed
215 ± 10 milliseconds per 1/6-inch line
Line spacing
1/6 inch or programmable
in 1/1440-inch increments
RAM
32MB
135
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136 | Specifications
Environmental
Temperature
Operation
Storage
Transit (stored in
shipping container)
50 to 95 °F
(10 to 35 °C)
–4 to 104 °F
(–20 to 40 °C)
(1 month at 104 °F)
–4 to 140 °F
(–20 to 60 °C)
(120 hours at 140 °F)
20 to 85% RH
5 to 85% RH
Print quality
guarantee:
59 to 77°F
(15 to 25 °C)
Humidity
(without
condensation)
20 to 80% RH
40 to 60% RH
for guaranteed
print quality
Electrical
Specification
Description
Input voltage range
90 V to 264 V
Rated frequency range
50 to 60 Hz
Input frequency range
49 to 61 Hz
Rated current
1.0 A at 120 V
0.5 A at 220 V
Power consumption
Approx. 50 W or less (ISO 10561 letter pattern)
15 W or less in standby mode
0.7 W or less in power off mode
Check the label on the back of your printer for voltage information.
Dimensions
Specification
With tray and roll holder
Without tray and roll holder
Height
14 inches
13 inches
Width
33.9 inches
33.9 inches
Depth
29.5 inches
18.5 inches
B-136
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Specifications | 137
Operating Depth
With paper tray, without roll holder
23 inches
With roll holder, without paper tray
24.75 inches
With tray fully extended and roll holder
39.5 inches
With tray fully extended, without roll holder
33.5 inches
Weight
Boxed, with pallet
130 lb
Printer with tray and roll holder
85 lb
Printer without tray and roll holder
74 lb
Roll paper holder only
6 lb
Paper tray only
5 lb
Packing Dimensions and Weight
Specification
Box and packing material Pallet only
Weight
21 lb
22 lb
Height
22.75 inches
5 inches
Width
39.5 inches (box and pallet)
Depth
32 inches (box and pallet)
Printer Interfaces
•
USB (1.1 and 2.0 compatible)
•
IEEE-1394 FireWire
In addition, a Type-B expansion slot is available for installing an Ethernet
network card (10/100 Base TX).
B-137
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138 | Specifications
Safety Approvals
Safety standards
UL 60950, CSA 22.2 No. 60950
EMC
FCC part 15 subpart B, class B, CSA C108.8 class B
Media
Roll Paper
Maximum roll width
17 inches
Maximum roll length
Up to 147 feet for 2-inch cored media
Up to 662 feet for 3-inch cored media
Weight range
64 to 90 g/sm
Roll paper compatibility
Handles both 2- and 3-inch cored media
Maximum roll paper
diameter
4 inches (2-inch core) or
6 inches (3-inch core)
Cut Sheets
Sizes
8 × 10 inches
A4 (8.3 × 11.7 inches)
Letter (8.5 × 11 inches)
B4 (10.1 × 14.2 inches)
11 × 14 inches
30 × 40 cm (11.8 × 15.7 inches)
A3 (11.7 × 16.5 inches)
US B (11 × 17 inches)
Super A3/B (13 × 19 inches)
B3 (14.2 × 20.3 inches)
16 × 20 inches
40 × 60 cm (15.7 × 23.6 inches)
A2 (16.5 × 23.4 inches)
US C (17 × 22 inches)
17 lb bond up to 1.5 mm posterboard
Weight range
B-138
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Specifications | 139
Since the quality of any particular brand or type of paper may be changed by
the manufacturer at any time, EPSON cannot attest to the quality of any
non-EPSON brand or type of paper. Always test samples of paper stock
before purchasing large quantities or printing large jobs.
Poor quality paper may reduce print quality and cause paper jams or other
problems. If you encounter problems, switch to a higher grade of paper. Do
not use curled, folded, or deckle-edge paper.
Printable Area
Default roll paper margins are 0.55 inches (15 mm) top and bottom, and
0.12 inches (3 mm) right and left. Using the Menu system, you can set all
the margins to 15 mm or 3 mm.
Default cut sheet margins are 0.12 inch (3 mm) top, right, and left, and
0.55 inch (14 mm) bottom.
The borderless printing feature allows edge-to-edge printing on some media.
Ink Cartridges
Lightfastness*
Color: up to 100 years
Black and white: over 100 years
Cartridge life
2 years from production date if unopened; within
6 months after opening package, at 77 °F (25 °C)
Temperature
Storage (uninstalled) –22 to 104 °F (–30 to 40 °C); 1 month at 104 °F
Storage (installed)
–4 to 104 °F (–20 to 40 °C); 1 month at 104 °F
Transit
–22 to 140 °F (–30 to 60 °C);
1 month at 104 °F, 120 hours at 140 °F
Freezing
5 °F (–15 °C); ink thaws and is usable after at
least 3 hours at 77 °F (25 °C)
Capacity
110 or 220 ml
B-139
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140 | Specifications
Weight
110 ml
Approximately 0.44 lb (200 g)
220 ml
Approximately 0.85 lb (385 g)
* Preliminary data from Wilhelm Imaging Research, Inc. indicate the
lightfastness of color UltraChrome™ prints made by the EPSON Stylus Pro
4000 printer will be rated up to 100 years under glass on specific EPSON
media. Data indicate the lightfastness of black and white UltraChrome images
will be rated as greater than 100 years under glass on specific EPSON media.
Ink lightfastness ratings are based on accelerated testing of prints on specialty
media, displayed indoors, under glass. Actual print stability will vary according
to media, printed image, display conditions, light intensity, humidity, and
atmospheric conditions. EPSON does not guarantee longevity of prints. For
maximum print life, display all prints under glass or lamination or properly store
them. Visit www.wilhelm-research.com for the latest information.
B-140
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141
Index
A
Accessories, 10
Aligning print head, 99 to 100
Auto Cut setting
Mac OS 9, 61
Mac OS X, 53
Windows, 81
Auto Rotate setting
Mac OS 9, 61
Windows, 82
B
Background printing, Mac OS 9, 69
Banding, 120
Blank pages, 125
Blurry prints, 122
Borderless printing
Mac OS 9, 59 to 62
Mac OS X, 45 to 47
Windows, 79 to 83
Buttons, control panel, 116
C
Cable
problems, 124, 125
requirements, 12
Canceling print jobs
Mac OS 9, 70
Mac OS X, 55
Windows, 87
Cartridges, see Ink cartridges
Cleaner (cleaning unit), checking
status, 94 to 96
Cleaning
print head, 96 to 98, 105
printer, 111
Color management
Mac OS 9, 66
Mac OS X, 50 to 51
Windows, 85
Color problems, 121, 125
ColorSync settings, 50, 66
-141
Component life, checking, 94 to 96
Configuration options
Mac OS 9, 71 to 72
Windows, 88 to 90
Control panel
aligning print head, 99 to 100
buttons, 116
changing language, 105
changing measurement units, 105
cleaning print head, 98
component life, checking, 94 to 96
illustration, 116
ink levels, checking, 94 to 96, 101
lights, 116 to 119
messages, 116 to 119
monitoring printer, 116 to 119
restoring default settings, 105
status check, printing, 94
CR (carriage) motor, checking status,
94 to 96
Custom paper size
Mac OS 9, 60
Mac OS X, 45 to 46
Windows, 81
Custom Preset, 53 to 54
Cut sheet paper
heavy stock, 27 to 40
loading, 18 to 30
paper paths, 20
printable area, 139
tray capacity, 21
Cutter
cutting paper manually, 38 to 39
ordering replacement blade, 10
replacing blade, 107 to 109
service life, 135
D
Date and time setting, 105
Deleting print jobs
Mac OS 9, 70
Mac OS X, 55
Windows, 87
sp4000Guide.book Page 142 Friday, October 22, 2004 5:06 PM
142 | Index
Depth of printer, 136 to 137
Diagnosing problems, 115
Dimensions of printer, 136 to 137
Documentation, how to use, 9
E
Electrical specifications, 136
Energy consumption, 136
ENERGY STAR, 13
Engine reliability, 135
Environmental specifications, 136
EPSON
accessories, 10
help, 11
media, 19, 31
Preferred Protection Plan, 11
Store, 10
EpsonNet print server card, installing,
133 to 134
Error messages, 116 to 119
Error notification
Mac OS 9, 71 to 72
Windows, 88 to 89
Ethernet interface
card, installing, 133 to 134
card, ordering, 10
system requirements, 12
F
Faint prints, 122
FireWire requirements, 12
Flip Horizontal setting
Mac OS 9, 66
Mac OS X, 49
problems, 125
Windows, 84
H
Head Alignment menu, 99
Head unit (print head), checking
status, 94 to 96
-142
Heavy media, cutting, 38 to 39
Height of printer, 136 to 137
Help, EPSON, 11
Hex dump, 105 to 106
High Speed Copies setting
Mac OS 9, 72
Windows, 89
High Speed setting
Mac OS 9, 66
Mac OS X, 49
Windows, 84
Humidity requirements, 136
I
ICM setting, 85
Ink
lightfastness, 139
maintenance tank, 94 to 96
monitoring level, 55 to 57,
70 to 71, 87 to 88, 94 to 96
waste ink system, 135
Ink cartridges
checking status, 94 to 96, 101
ordering, 102
replacing, 100 to 104
safety instructions, 15
specifications, 139 to 140
Ink light, 116 to 119
J
Jams, paper, 127 to 132
Job history, 95
L
Layout
Mac OS 9 options, 58 to 61
Mac OS X options, 44 to 46
Windows options, 78 to 82
Lightfastness, 139
Lights, control panel, 116 to 119
sp4000Guide.book Page 143 Friday, October 22, 2004 5:06 PM
Index | 143
M
Macintosh OS 9
advanced print options, 65 to 68
background printing, 69
basic print options, 63 to 64
borderless printing, 59 to 62
color management, 66
configuration options, 71 to 72
layout options, 58 to 61
managing print jobs, 68 to 72
Monitor IV, 69 to 70
monitoring printer, 68 to 72
network printing, 73
page setup options, 58 to 61
paper configuration options,
67 to 68
roll paper options, 59 to 61
sharing printer, 73
software, uninstalling, 113 to 114
Status Monitor, 70 to 71
system requirements, 11 to 12
Utility menu, 70 to 71
Macintosh OS X
basic print options, 47 to 50
borderless printing, 45 to 47
canceling print jobs, 55
checking ink levels, 55 to 57
color management, 50 to 51
custom preset, 53
monitoring print jobs, 54
network printing, 57
page setup options, 44 to 46
paper configuration settings,
51 to 52
Printer Utility, 56
roll paper options, 52 to 53
Sharing printer, 57
Status Monitor, 55 to 57
system requirements, 11 to 12
Maintenance, 93 to 111
Maintenance menu, 98, 107
Maintenance mode, 105
-143
Maintenance tank
ordering, 10
replacing, 109 to 110
Manuals, how to use, 9
Margins
incorrect, 125
minimum, 139
printing without, 45 to 47,
59 to 62, 79 to 83
Mechanical specifications, 136 to 137
Media Type
Mac OS 9, 63
Mac OS X, 48
Windows, 76 to 77
Memory
problems, 124
requirements, 11 to 12
specifications, 135
MicroWeave setting, 66
Monitor IV, 69 to 70
Monitoring printer
control panel, 116 to 119
Mac OS 9, 68 to 72
Mac OS X, 54 to 57
Windows, 87 to 90
Motors, checking status, 94 to 96
Moving printer, 111 to 113
N
Network card, installing, 133 to 134
Network printing
Mac OS 9, 73
Mac OS X, 57
Windows, 90 to 92
O
Optional equipment, 10
sp4000Guide.book Page 144 Friday, October 22, 2004 5:06 PM
144 | Index
P
Page Line setting
control panel, 39
Mac OS 9, 61
Mac OS X, 53
Windows, 82
Page setup options
Mac OS 9, 58 to 61
Mac OS X, 44 to 46
Paper
attaching to spindle, 33
configuration settings, 67 to 68,
85 to 87, 122
custom settings, 40 to 42
custom size, 45 to 46, 60
custom size, creating, 81
cut sheet, 18 to 30
EPSON, 19, 31
handling, 17 to 42
heavy stock, 27 to 40
jams, 127 to 132
loading in tray, 18 to 26
loading manually, 27 to 30
Mac OS 9 options, 58 to 61
Mac OS X options, 44 to 46
non-EPSON, 40 to 42
ordering, 19, 31
printable area, 139
problems, 126 to 132
removing from spindle, 37
roll, 31 to 39
specifications, 138 to 139
suction, 42, 52, 67, 86
trim lines, 39, 53, 61, 82
Windows options, 78 to 82
Paper cutter
replacing blade, 107 to 109
service life, 135
Paper feed speed, 135
Paper light, 116 to 119
Paper paths, 20
-144
Paper Size setting
Mac OS 9, 60
Mac OS X, 45 to 46
problems, 125
Windows, 81
Paper Source setting
Mac OS 9, 58, 60
problems, 125
Windows, 78, 80
Paper tray
capacity, 21
loading, 18 to 26
Pause light, 116 to 119
Pausing print jobs
Mac OS 9, 70
Mac OS X, 55
Windows, 87
PF (paper feed) motor, checking
status, 94 to 96
PhotoEnhance, 66, 77, 85
Platen gap setting, 122
Posterboard, 27 to 40
Power cleaning cycle, 98
Power consumption, 136
Print head
aligning, 99 to 100
checking status, 94 to 96
cleaning, 96 to 98, 105
locking, 112
service life, 135
Print jobs
canceling, 55, 70, 87
managing, 68 to 72, 87 to 90
pausing, 55, 70, 87
Print quality
Mac OS 9, 65
Mac OS X, 49
problems, 120 to 122
Windows, 84
Print server, installing, 133 to 134
sp4000Guide.book Page 145 Friday, October 22, 2004 5:06 PM
Index | 145
Printer
box, 137
checking status, 55 to 57, 70 to 72,
94 to 96
cleaning, 111
dimensions, 136 to 137
maintaining, 93 to 111
monitoring, 55 to 57, 68 to 72,
87 to 89, 119
motors, checking status, 94 to 96
moving, 111 to 113
packaging, 137
port, 124
software, uninstalling, 113 to 114
specifications, 135 to 137
stand, optional, 10
status check, 94 to 96
storing, 111 to 113
total print volume, 95, 135
transporting, 111 to 113
turning off, 14
weight, 137
Problems
banding, 120
blank paper, 125
blurry prints, 122
cable, 124, 125
color, 121, 125
diagnosing, 115
faint prints, 122
garbled characters, 125
inverted image, 125
margin, 125
memory, 124
misalignment, 120, 121
nothing prints, 124
operational, 123 to 124
paper, 126 to 132
paper feeding, 125
paper jams, 127 to 132
print quality, 120 to 123
printer driver, 124 to 125
printing stops, 124
roll paper cannot be cut, 125
-145
Problems (continued)
slow printing, 126
smeared prints, 122 to 123
Progress Meter, 87, 89
R
RAM, see Memory
Registering non-EPSON media,
40 to 42
Requirements, system, 11 to 12
Resolution
Mac OS 9, 65
Mac OS X, 49
maximum, 135
Windows, 84
Roll paper
attaching to spindle, 33
cannot be cut, 125
cutting manually, 38 to 39
EPSON, 31
loading, 31 to 36
Mac OS 9 settings, 59 to 61
Mac OS X settings, 52 to 53
Page Line setting, 53
printable area, 139
removing from spindle, 37
Save Roll Paper setting, 53, 82
trim lines, 39, 53, 82
Windows settings, 80 to 82
S
Safety
approvals, 138
instructions, 13 to 15
Save Roll Paper setting, 53, 82
SelecType menus
Custom Paper, 40 to 42
Cutter Replace, 107
Head Alignment, 99
Maintenance, 98, 107
Printer Status, 95
Test Print, 94
sp4000Guide.book Page 146 Friday, October 22, 2004 5:06 PM
146 | Index
Software, uninstalling, 113 to 114
Specifications
electrical, 136
environmental, 136
ink cartridges, 139
mechanical, 136 to 137
paper, 138
printable area, 139
printer, 135 to 137
Speed and Progress utility, 88 to 90
Spindle
adapter, 37
loading roll paper, 33
purchasing additional, 10
removing roll paper, 37
Spool folders, Mac OS 9, 71 to 72
sRGB setting, 85
Stand, optional printer, 10
Status Monitor
Mac OS 9, 70 to 71
Mac OS X, 55 to 57
Windows, 87 to 90
Storing printer, 111 to 113
Suction, 42, 52, 67, 86
Support, EPSON, 11
System requirements, 11 to 12
T
Technical support, 11
Temperature requirements, 136
Test Print menu, 94
Time and date setting, 105
Total prints, checking, 95
Transporting printer, 111 to 113
Trim lines, printing
control panel, 39
Mac OS 9, 61
Mac OS X, 53
Windows, 82
Troubleshooting, 115 to 132
-146
U
UltraChrome ink cartridges, 102
Ultrasonic cleaning cycle, 105
Uninstalling software, 113 to 114
Unit ID number, 11
Usage count, 95
USB
cable requirements, 12
driver, uninstalling, 114
User-defined paper size, 81
Utility menu
Mac OS 9, 70 to 71
Mac OS X, 56
W
Waste ink system, 94 to 96,
109 to 110, 135
Weight of printer, 137
Width of printer, 136 to 137
Windows
advanced print options, 83 to 87
basic print options, 76 to 78
borderless printing, 79 to 83
canceling print jobs, 87
color management, 85
driver, 75 to 87
layout options, 78 to 82
managing print jobs, 87 to 90
monitoring preferences, setting,
88 to 90
network printing, 90 to 92
optimizing print speed, 88 to 90
paper configuration options,
85 to 87
roll paper options, 80 to 82
sharing printer, 90 to 92
software, uninstalling, 114
Speed and Progress utility, 88 to 90
status alerts, 89
Status Monitor, 87 to 90
system requirements, 12
user-defined paper size, 81
sp4000Guide.book Page 147 Friday, October 22, 2004 5:06 PM
sp4000Guide.book Page 148 Friday, October 22, 2004 5:06 PM
Insidefront.fm Page 89 Wednesday, December 10, 2003 9:48 AM
Control Panel Lights and Buttons
Menu button
Power Button
Hold for 3 seconds
to clean the print
head.
Pause light
and button
Hold for 3 seconds
to cancel a print
job or reset the
printer.
Up arrow button
Paper light
Ink light
Down arrow button
Left arrow or Paper
Source button
Hold for 3 seconds
to cut roll paper
after printing.
89
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