Titan™ 6200 Operator`s Manual

Titan™ 6200 Operator`s Manual
Titan™ 6200
Operator’s Manual
CG Triumvirate is a trademark of Agfa Corporation.
CG Times, based upon Times New Roman under license from The
Monotype Corporation.
Titan is a trademark of Datamax Barcode Products Corporation.
Firmware (Software) Agreement: The enclosed Firmware (Software)
resident in the EPROM’s is owned by Licensor or its suppliers and is
licensed for used only on a single printer in the user’s Trade or
Business. The User agrees not to, and not to authorize or permit
any other person or party to, duplicate or copy the EPROM’s or
the information contained in the EPROM’s. The firmware
(Software) is protected by applicable copyright laws and Licensor
retains all rights not expressly granted. In no event will Licensor or its
suppliers be liable for any damages or loss, including direct, incidental,
economic, special, or consequential damages, arising out of the use or
inability to use the Firmware (Software).
Information in this document is subject to change without notice and
does not represent a commitment on the part of Datamax Barcode
Products Corporation. No part of this manual may be reproduced or
transmitted in any form or by any means, for any purpose other than
the purchaser's personal use, without the expressed written permission
of Datamax Corporation.
© Copyright 1998 by Datamax Corporation
All rights reserved. Printed in the United States of America.
7500 Flying Cloud Drive • Suite 655 • Eden Prairie, Minnesota 55344 •
(612) 946-0026
Part Number: 88-2207-01
Revision: B
Agency Compliance and Approvals:
UL1950 Information Technology Equipment
EN60950
For 230 Volt Operation (Europe): Use a cord set, marked "HAR," consisting of
a min H05VV-F cord which has a minimum 0.75 square mm diameter
conductors, provided with an IEC 320 receptacle and a male plug for the country
of installation rated 6A, 250V
Für 230 Volt (Europa): Benützen Sie ein Kabel, das mit "HAR" markiert ist,
bestehend mindestens aus einem H05VV-F Kabel, das mindestens 0,75
Quadratmillimeter Drahtdurchmesser hat; sowie eine IEC320 Steckdose und
einen für das Land geeigneten Stecker, 6A, 250 Volt.
C22.2 No.
950-M93
As an Energy Star Partner, the manufacturer has determined that this product
meets the Energy Star guidelines for energy efficiency.
The manufacturer declares under sole responsibility that this product conforms
to the following standards or other normative documents:
EMC:
EN55022 (1993) Class B
EN50082-1 (1992)
EN6100-3-2 (1995)
EN6100-3-3 (1995)
IEC 801-2 (1991), 8kV CD; 15kV AD
IEC 801-3 (1984), 3 V/m
IEC 801-4 (1988),
1kV Signal Lines
2kV AC Power Lines
Safety:
This product complies with the requirements of EN 60950 (1992),
A1 (1993), A2 (1993), & A3 (1995)
Gost-R
FCC:
This device complies with FCC CFR 47 Part 15 Class A.
Note:
This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radio
frequency energy, and if not installed and used in accordance with the instructions in this
manual, it may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference in which case the
user will be required to correct the interference at his own expense.
Important Safety Instructions
This printer has been carefully designed to give you many years of
safe, reliable performance. As with all electrical equipment, there are
basic precautions you should take to avoid injuring yourself or
damaging the printer:
•
Carefully read all installation and operating instructions before
attempting to use your printer.
•
Read and follow all warning instruction labels on the printer.
•
Place the printer on a flat, firm, solid surface.
•
To protect your printer from overheating, make sure all openings
on the printer are not blocked.
•
Do not place the printer on or near a heat source.
•
Do not use your printer near water, or spill liquid into it.
•
Be certain that your power source matches the rating listed on
your printer. If you are unsure, check with your dealer or with
your local power company.
•
Do not place the power cord where it will be walked on. If the
power cord becomes damaged or frayed replace it immediately.
•
Do not insert anything into the ventilation slots or openings on
the printer.
•
Only qualified, trained service technicians should attempt to
repair your printer.
Contents
Printer Overview
1.0 Introduction ............................................................................1
1.0 About The Printer...................................................................2
1.1.1 Standard Features ..........................................................2
1.1.2 Optional Features...........................................................3
Getting Started
2.0 Before Using The Printer .......................................................7
2.1 General Overview ..................................................................9
Setting Up The Printer
3.0 Introduction .........................................................................11
3.1 Connecting The Printer .......................................................11
3.2 Loading Media ....................................................................12
3.2.1 Rolled Media ...............................................................12
3.2.2 Fan-Fold Media ...........................................................13
3.3 Internal Rewind Option.......................................................14
3.3.1 Loading For Batch Rewinding .....................................14
3.3.2 Loading For Peel Configuration ...................................15
3.3.3 Unloading The Internal Rewind Hub ...........................17
3.4 Loading Ribbon...................................................................18
Titan™ 6200 Operator’s Manual
i
3.5 Removing Ribbon ...............................................................20
3.6 Installing A PC Card Memory Cartridge ............................21
3.7 Printing The Configuration Label .......................................22
Using The Printer
4.0 Using The Printer’s Front Panel..........................................23
4.01 Ready Mode: Normal Operation (Ready Light ‘On’). ..23
4.02 Menu Mode: Configuration (Ready Light ‘Flashing’)..24
4.03 Test Mode: Print Test Labels. .......................................25
4.04 Indicator Lights .............................................................26
4.05 Display (LCD) ...............................................................26
4.1 The Menu System................................................................27
4.1.1 Basic Function Menu....................................................27
4.1.2 Advanced Setup Menu .................................................29
4.2 The Quick Tests ..................................................................36
4.2.1 Sample Label ................................................................36
4.2.2 Database Configuration Label ......................................37
4.2.3 Test Pattern Label.........................................................38
4.2.4 Quick Ribbon Test........................................................39
Printer Adjustments
5.0 Introduction .........................................................................41
5.1 Media Sensor Adjustment ...................................................41
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Titan™ 6200 Operator’s Manual
5.2 Media Sensor Calibration....................................................43
5.2.1 Basic Function (Quick) Calibration..............................43
5.2.2 Advanced Calibration ...................................................45
5.2.3 Manual Calibration.......................................................48
5.3 Printhead Cam Adjustment .................................................52
5.4 Controlling Print Contrast ...................................................53
5.4.1 Media And Ribbon Basics............................................54
Troubleshooting
6.0 Introduction .........................................................................57
6.1 Troubleshooting Tips ..........................................................57
6.2 Error Messages....................................................................61
6.3 Error Codes .........................................................................64
6.4 Hex Dump Mode.................................................................64
Maintenance
7.0 Introduction .........................................................................67
7.1 Cleaning Schedule...............................................................67
7.2 Cleaning The Printhead.......................................................69
7.3 Cleaning The Platen Roller .................................................70
7.4 Interior And Exterior Surfaces ............................................71
Titan™ 6200 Operator’s Manual
iii
Specifications
8.0 Printer Specifications ..........................................................73
8.1 Fonts ....................................................................................75
8.2 Media Specifications ...........................................................76
8.2.1 Approved Media ...........................................................77
Appendix A
ASCII Control Code Chart...........................................................1
Appendix B
Available Fonts And Barcodes.....................................................1
Fonts .........................................................................................1
Barcodes ...................................................................................5
Appendix C
Cable Listings...............................................................................1
Warranty Information
Printer ...........................................................................................1
Thermal Printhead ........................................................................2
Warranty Service Procedures .......................................................2
General Warranty Provisions .......................................................3
Limitation of Liability..................................................................3
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Titan™ 6200 Operator’s Manual
Printer Overview
1.0 Introduction
Congratulations on your purchase of a DATAMAX® thermal printer.
The Titan™ 6200, hereafter referred to as ‘the printer’, sets the
standard in value-priced industrial thermal printers, integrating
superior performance with ease of operation for the most demanding
applications.
This manual provides all the information necessary for the daily
operation of your printer.
To create and print labels refer to the instructions included with the
software you have chosen or if you wish to write a custom program,
visit our website at http//www.datamaxcorp.com for a copy of the
Programmer’s Manual (part number 88-2051-01).
Figure 1-1 The Titan™ 6200 Printer
Titan™ 6200 Operator’s Manual
1
1.0 About The Printer
This printer is standard-equipped with many high-end features, in
addition, optional features can be added as needed, to meet your
specific requirements.
1.1.1 Standard Features
Adjustable Head Pressure
Allows the operator greater flexibility to achieve optimum print
quality on a wide variety of label products.
Advanced Technology
This printer utilizes an Intel i960 32 Bit RISC Microprocessor and
DATAMAX highly integrated circuit (ASIC) design, including our
proprietary SEAQ™ Circuit technology, for consistent print quality
from start to finish.
Automatic Media Calibration
With the touch of a button the printer can electronically adjust to
meet the sensing requirements of a wide range of materials.
Expanded Memory (DRAM)
This printer comes standard with 1 MB of DRAM memory.
Internal Batch
A resident program designed to be used with a LINK MC2 or
WYSE 50 terminal, to create and print label formats without a
computer. Visit our website at http://www.datamaxcorp.com for a
copy of the Internal Batch Operator’s Manual (part number 882212-01).
2
Titan™ 6200 Operator’s Manual
Operator’s Panel
Three indicator lights and a 2x20 character liquid crystal display
(LCD) provide menu, status and error information, while a
multi-function keypad allows easy menu navigation, printer
configuration and testing.
Parallel and Serial Interfaces
For ease of connectivity, the printer is equipped with parallel and
serial data communication interfaces. The parallel interface is
IEEE-1284 Compliant and the RS 232 serial interface can connect,
using one of the cable configurations listed in Appendix C, at up to
38,400 baud.
PC Card Slot
This port accepts two different types of memory cards for storage
of graphics, fonts, and label formats.:
•
2 MB, 4 MB or 8 MB PC Card Type I and II, AMD
(Advanced Micro Devices), 5V Linear Flash Memory cards.
•
256 KB, 512 KB, 1 MB, 2 MB or 4 MB PC Card SRAM
memory cards.
1.1.2 Optional Features
Cover Dampener
Safety feature that controls the lowering force of the Access
Cover, helping to prevent accidental injury or damage.
Cutter
Standard Duty
Easily installed, this device is available for cutting tags and
labels with a maximum thickness of 0.006" (0.152 mm).
Heavy Duty
Easily installed, this device is available for cutting tags and
labels with a maximum thickness of 0.010" (0.254 mm).
Titan™ 6200 Operator’s Manual
3
Cutter (cont.)
Tray
An attachment to collect cut labels and tags.
DRAM Memory
On board memory is expandable to 2 MB and 4 MB for extended
print length and internal module allocations for fonts and graphics.
Flash Memory
2 MB, 4 MB or 8 MB PC-Card Type I and II, AMD, 5V Linear
Flash memory cards provide permanent storage of graphics, fonts
and label formats.
General Purpose I/O
A programmable port that provides 2 TTL inputs and 2 TTL
outputs along with outputs of +5 VDC, +9 VDC, and +24 VDC or
+35 VDC.
ILPC Firmware
International Language Print Capabilities allows printing of nonEnglish character sets in over 40 languages.
Internal Rewind
With an 8" outer diameter holding capacity, this factory installed
option can be used to rewind printed labels for future use or if
accompanied with our Peel and Present Mechanism and Present
Sensor to dispense labels “on-demand”.
Note: Rewind mode is not recommended for labels less than 2" long.
Media Supply Hub Diameter
This option allows you to choose between a 1.5" (38.1 mm) or 3"
(76.2 mm) metal media spindle to match your label core size.
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Titan™ 6200 Operator’s Manual
On-Line Verification
Easily installed, an externally mounted barcode verifier
interfaces directly with the printer to guarantee quality and
compliance of printed barcodes.
Peel and Present Mechanism
Easily installed, when used in conjunction with the internal rewind
option automatically removes printed labels from their backing
material. If accompanied by the present sensor option, the printer
will ‘Pause’ until the presented label has been removed.
Present Sensor
Easily installed, this option is used for on-demand label
dispensing, printing labels only when detecting removal of the
previously printed label.
Note: The present sensor and the cutter option can not be installed at
the same time.
RS-422 Interface
An RS-422 serial interface supports communication speeds up to
38,400 baud.
SRAM
256 KB, 512 KB, 1 MB, 2 MB and 4 MB SRAM PC-Card
memory cards for storage of graphics, fonts, and label formats.
Static Brush
Reduces electrostatic build-up on the ribbon.
Twinax/Coax Connectivity
An internal twinax or coax board is available to support printing
from IBM midrange and mainframe computers.
Windows® Printer Driver
This software program can be used in association Windows®
3.1/95/NT® based programs for label printing.
Titan™ 6200 Operator’s Manual
5
6
Titan™ 6200 Operator’s Manual
Getting Started
2.0 Before Using The Printer
Removing the Packaging
The printer is carefully packaged to avoid damage during transit.
Inspect the shipping container and printer for any damage. If
printer damage is evident, immediately notify the shipping
company of the nature and extent of the damage.
In order to operate the printer you will need to remove the
packaging materials (i.e., tape and foam), that are placed in the
printer for shipment. Complete the following steps prior to
connecting power or attempting to load media. It may be helpful
to refer to Figure 2-1.
CAUTION
This printer weighs over 50 pounds. Assistance may be
required to unpack this printer.
Carefully open the shipping container and remove the
printer using the lift straps provided.
Remove the printer from the shipping bag.
Remove the tape that extends over the tear bar and across
the two upper ribbon rollers.
Remove the foam insert that rests between the two upper
ribbon rollers.
Remove the tape that extends over the printhead latch.
Remove the tape over the Ribbon Take-Up Hub’s J-Hook.
Note: Save all packaging materials.
Titan™ 6200 Operator’s Manual
7
Inspecting the Printer
After removing the packing materials from the printer, re-inspect
the printer for damages. Also, check the remaining contents of the
package. In addition to the printer and Operator’s Manual, you
will find:
•
•
•
Sample print labels.
Power cord, (optional).
Any special or additional items purchased.
Additional Requirements
The following items are necessary for generating labels from your
printer. Contact your distributor or DATAMAX for advice on
which media and software may best be suited for your application.
•
•
•
8
Serial or parallel communication interface cable.
Applicable media.
Applicable software.
Titan™ 6200 Operator’s Manual
2.1 General Overview
The following illustrations show the printer’s major components.
Note: Your printer may vary depending upon the options chosen.
Figure 2-1 Front/Side View
(For clarity, shown with the access cover removed.)
Figure 2-2 Rear View
Titan™ 6200 Operator’s Manual
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10
Titan™ 6200 Operator’s Manual
Setting Up The Printer
3.0 Introduction
This chapter explains how to connect your printer, load media, install
an optional PC Card memory cartridge and print a configuration
label. Unless otherwise noted, all instructions are referenced from the
printer’s front.
3.1 Connecting The Printer
CAUTION
Ensure that the printer’s power switch is ‘Off’ when
connecting the AC power cord or any interface cables.
Connect the AC power cord’s female receptacle into the rear of the
printer before plugging to a properly grounded, 3-prong AC outlet.
The Printer should be connected to your host computer with an
IEEE-1284 Compatible parallel interface cable or an RS-232 serial
interface cable (see Appendix C for serial cabling requirements).
Figure 3-1 Connecting the Printer
Titan™ 6200 Operator’s Manual
11
3.2 Loading Media
This section explains the loading of rolled and fan-fold media. Refer
to the figures below.
3.2.1 Rolled Media
Open the printer’s access cover. Pull the Printhead Latch
toward you to unlock and raise the printhead.
Slide a roll of media completely left onto the Media Supply
Hub, as shown.
Route the media under the Media Bouncer, then up through
the Media Edge Sensor, and finally out over the Platen
Roller. Pull approximately 6 inches of media beyond the
Platen Roller.
Slide the Media Edge Guide over to rest lightly against the
edge of the media.
Lower the printhead and push the Printhead Latch back to
lock.
Close the access cover. Plug in and turn ‘On’ the printer.
Press the
button several times to normalize label
tracking and clear the “HEAD UP FAULT” message.
Figure 3-2 Loading Rolled Media
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Titan™ 6200 Operator’s Manual
3.2.2 Fan-Fold Media
Open the printer’s access cover. Pull the Printhead Latch
toward you to unlock and raise the printhead.
Place an Empty Media Core onto the Media Supply Hub and
install the Media Tension Bracket onto the Rear Media Slot,
securing with the thumbscrew.
Align the media supply to the printer. Route the media
through the Rear or Bottom Media Slot, between the Media
Tension Bracket and Media Supply Hub, under the Media
Bouncer, then up through the Media Edge Sensor, and out
over the Platen Roller. Pull approximately 6 inches of media
beyond the Platen Roller, as shown.
Position the media against the printer’s left side. Slide the
Media Edge Guide over to rest lightly against the edge of the
media.
If necessary, reposition the Media Edge Sensor over the
notch or black stripe (if using notched stock, the adjustment
may require more than one attempt for proper detection).
Lower the printhead and push the Printhead Latch back to
lock.
Close the access cover. Plug in and turn ‘On’ the printer.
Press the
button several times to normalize label
tracking and clear the “HEAD UP FAULT” message.
Figure 3-3 Loading Fan-Folded Media
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13
3.3 Internal Rewind Option
The Internal Rewind Option has two functions: The first allows
rewinding of printed labels for convenience, storage or shipment.
The second, when used in conjunction with the Peel and Present
Option, automatically peels the label from the backing material for
application by an operator. Used backing material is taken up by the
Internal Rewinder. Refer to the drawings below.
3.3.1 Loading For Batch Rewinding
Open the access cover. Install the Arc Plate.
Load media (see Section 3.2), and bring approximately 18
inches out through the front of the printer.
Loosen the Thumbscrew and remove the Media Retainer
from the Rewind Hub.
Figure 3-4 Internal Rewind Components
Insert the free end of the media through the Media Take-up
Slot in the front of the printer then down to the Internal
Rewind Hub.
Place the leading edge of the media into the Slot on the
Internal Rewind Hub or slide an empty media core over the
supplied Core Adapters and tape the leading edge of the
media onto it.
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Titan™ 6200 Operator’s Manual
Figure 3-5 Loading Internal Rewind
Rotate the Internal Rewind Hub counterclockwise to
eliminate slack. Slide the Media Retainer onto the Internal
Rewind Hub so it is just touching the media’s edge.
Tighten the Thumbscrew and close the access cover.
3.3.2 Loading For Peel Configuration
Open the access cover. Remove the Arc Plate or Tear Plate
from the printer (if installed).
Load media (see Section 3.2), and bring approximately 18
inches out through the front of the printer.
Install the Peel Mechanism.
Open the Peel Mechanism by holding the two Release Tabs
and pulling toward you, (see figure below).
Titan™ 6200 Operator’s Manual
15
Figure 3-6 Peel Mechanism
Thread the media over the top of the Fixed Bracket and
under the Rollers of the Peel Roller Bracket, as shown.
Figure 3-7 Loading Media for Peel Configuration
Push the Peel Roller Bracket back to close.
Insert the free end of the media through the Media Take-up
Slot in the front of the printer then down to the Internal
Rewind Hub.
Place the leading edge of the media into the Slot on the
Internal Rewind Hub.
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Titan™ 6200 Operator’s Manual
Rotate the Internal Rewind Hub counterclockwise to
eliminate slack. Slide the Media Retainer onto the Internal
Rewind Hub so that it just touches the media’s edge.
Tighten the Thumbscrew and close the access cover.
3.3.3 Unloading The Internal Rewind Hub
Open the access cover.
Loosen the Thumbscrew and remove the Media Retainer
Hub.
If rewinding directly onto the hub, pull and hold the Lever,
releasing the tension and remove the printed media or the
used backing material. If the labels have been rewound onto
a core, remove the entire roll.
Install new media. Close the access cover.
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17
3.4 Loading Ribbon
Open the access cover. Pull the Printhead Latch toward you
to unlock and raise the printhead.
While holding the Ribbon Take-up Hub, rotate the J-Hook
clockwise to unlatch and remove.
Slide a roll of ribbon completely onto the Ribbon Supply
Hub, as shown (it should rest fully against the flange on the
left of the Ribbon Supply Hub.)
Route the ribbon under the Lower Ribbon Roller and over
the Platen Roller. Lower the printhead and pull the ribbon
up and over the Upper Ribbon Rollers, then underneath and
around the Ribbon Take-up Hub.
Figure 3-8 Loading Ribbon
Replace the J-Hook onto the Ribbon Take-up Hub. While
holding the Ribbon Take-up Hub, rotate the J-Hook
counterclockwise to latch.
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Titan™ 6200 Operator’s Manual
Figure 3-9 J-Hook
Rotate the Ribbon Take-up Hub several turns
counterclockwise to secure and remove slack in the ribbon.
Lower the printhead and push the Printhead Latch back to
lock.
Press the
button several times to ensure proper
tracking and clear the “HEAD UP FAULT” message.
Close the access cover.
Titan™ 6200 Operator’s Manual
19
3.5 Removing Ribbon
Changing label sizes or types may also require a change of ribbon.
To remove a partially used ribbon complete the following steps:
Cut the ribbon between the two upper ribbon rollers (see
figure below).
Figure 3-10 Ribbon Removal
Unlatch the printhead and turn the Ribbon Supply Hub
clockwise to rewind the unused ribbon back onto the roll.
Firmly grasp and pull off the unused partial ribbon roll
from the Ribbon Supply Hub.
Turn the ribbon take-up hub counterclockwise to roll up
the used portion of the ribbon.
Remove the J-Hook. Slide off the used ribbon and discard.
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Titan™ 6200 Operator’s Manual
3.6 Installing A PC Card Memory Cartridge
Non-volatile flash memory and SRAM offer convenient storage of
label, font and graphic information. In addition to freeing printer
DRAM (allowing larger label sizes), storing information on a
memory cartridge can speed format downloading time. To install a
PC Card Memory Cartridge:
Open the access cover.
If writing to the PC Card, ensure that the “write protect”
switch is turned ‘Off’.
Carefully insert the PC Card into the cartridge slot located
in the upper rear portion inside the printer, using care not to
bend the pins of the connector.
Close the access cover. The printer will recognize the PC
Card as Module B.
Figure 3-11 PC Card Installation
Note: The printer accepts PC Card Type I or II Memory Cartridges
only, see Section 1.1 for additional information.
Titan™ 6200 Operator’s Manual
21
3.7 Printing The Configuration Label
Following the completion of printer setup or whenever there is
question regarding the printer’s configuration, you should print a
Configuration Label. To print a Configuration Label:
Turn ‘On’ the printer. Wait until the ‘READY’ message is
displayed.
Press the
Press the
button.
button.
The printer will output a label listing configuration and status
information. See Section 4.0, “Test Mode” for additional
information.
Note: In order to capture all of the information, the ‘Label Width’
size can be changed when using media that is less than 6.6
inches wide. See Section 4, Advanced Setup/Label Options.
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Titan™ 6200 Operator’s Manual
Using The Printer
4.0 Using The Printer’s Front Panel
The printer’s front panel is equipped with five buttons, 3 indicator
lights and a 20 x 2 character Liquid Crystal Display. The function of
the buttons are mode dependent. The three functional modes,
READY, MENU and TEST are described below.
4.01 Ready Mode: Normal Operation (Ready Light ‘On’).
:
The MENU button toggles functions
between the READY and MENU Modes.
In READY Mode, press and hold for 3
seconds to change the display contrast.
:
The PAUSE button toggles the ‘Pause’
condition.
:
The FEED button feeds a label.
:
The CANCEL button cancels a job and
‘Pauses’ the printer.
Press and hold for three seconds to reset the
printer.
:
The TEST button enables the Test Mode.
Figure 4-1 Ready Mode Button Functions
Titan™ 6200 Operator’s Manual
23
4.02 Menu Mode: Configuration (Ready Light ‘Flashing’).
:
The ESCAPE button moves to the
previous menu level and finally back
to the READY mode.
:
The UP ARROW moves to the next
menu item; also increments numerical
values within certain menu selections.
:
The DOWN ARROW moves to the
previous menu item; also decrements
numerical values within certain menu
selections.
:
The ENTER button selects a
displayed function or value (indicated
with an *); also moves between
selections in multiple parameter
fields.
Figure 4-2 Menu Mode Button Functions
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Titan™ 6200 Operator’s Manual
4.03 Test Mode: Print Test Labels.
™
:
Pressing the MENU button will print two
Sample labels.
Press and hold for two seconds to print up
to 100 Sample labels (to stop, press the
TEST button.)
:
š
Pressing PAUSE will print one
Configuration label.
›
:
Pressing FEED will print two Test
Pattern labels.
Press and hold for two seconds to print up
to 100 Test Pattern labels (to stop, press
the TEST button.)
œ
:
Pressing CANCEL will print two Ribbon
Test labels.
Press and hold for two seconds to print up
to 100 Ribbon Test labels (to stop, press
the TEST button.)
Figure 4-3 Test Mode Button Functions
Note: See Section 4.2 for additional information on test labels.
Titan™ 6200 Operator’s Manual
25
4.04 Indicator Lights
:
STEADY light indicates READY mode
FLASHING light indicates MENU mode.
:
‘On’ indicates a ‘Paused’ state.
:
‘On’ indicates a fault condition. To clear
a fault press the FEED button.
Figure 4-4 Indicator Light Definitions
4.05 Display (LCD)
The LCD shows several types of
information.
•
After the power on sequence is
complete, the LCD displays the
READY message.
•
When receiving or transmitting data,
an ‘R’ or ‘T’ is displayed.
•
When a label format is printing, a label
counter is displayed.
•
If an error has occurred, the LCD will
indicate the error message.
Figure 4-5 Display Functions
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Titan™ 6200 Operator’s Manual
4.1 The Menu System
The printer’s menu system is divided between Basic Functions and
Advanced Setup levels.
Note: The printer’s factory default settings are indicated with an *.
Some settings in the menu system will be overridden by
software commands. Consult the Programmer’s Manual for
specific information.
4.1.1 Basic Function Menu
There are twelve basic functions plus a gateway to the Advanced
Setup Menu, including:
•
•
•
•
•
•
Print Method
Select TOF
Darkness
Comm Setup
Label Present
Cutter
•
•
•
•
•
•
Barcode Verifier
Internal Batch
Measurement
TOF Adjust
Calibration
Column Adjust
From the READY mode, enter the Basic Function Menu by:
Pressing the
button.
Note: Refer to Section 4.02 for specific button functions when in
MENU mode.
!
!
CBTJD!GVODUJPO!!!!!
QSJOU!NFUIPE
• Sets the desired method of printing.
*DIRECT
TRANSFER
• Enables direct thermal printing (no ribbon).
• Enables thermal transfer printing (ribbon installed).
CBTJD!GVODUJPO!
TFMFDU!UPG
• Sets the method of label top-of-form (TOF) detection.
*GAP
REFLECTIVE
CONTINUOUS
• Senses gaps (notch or die-cut spaces) between labels.
• Senses black stripe marks on the media underside.
• Media without gaps or marks. (Senses only the
presence of media, TOF is controlled via software.)
Titan™ 6200 Operator’s Manual
27
CBTJD!GVODUJPO!
EBSLOFTT
*Factory set
Value Range: 1 to 64
• Fine tunes the print contrast level. Also used to match
the print contrast level when replacing the printhead.
• 64 indicates maximum darkness.
CBTJD!GVODUJPO!
DPNN!TFUVQ
• Selects the communication port and sets parameters.
*SERIAL *9600
*8 *N *1 *BOTH
PARALLEL
• Enables either the Serial port or Parallel port.
• Selects Serial baud rate: 1200, 2400, 4800, 9600, 19200,
38400.
• Sets word length: 7 or 8 bits.
• Sets parity: Even, Odd, or None.
• Sets stop bit length: 1 or 2 bits.
• Handshaking Protocol: Both, DTR, Xon, None.
CBTJD!GVODUJPO!
MBCFM!QSFTFOU
• Controls the present sensor function for on-demand
label printing. Prompts operator to ‘Remove Label’.
ENABLE
*DISABLE
• Enables the present sensor option (if equipped).
• Present sensor not selected.
CBTJD!GVODUJPO!
DVUUFS
• Controls the cutter function.
ENABLE
*DISABLE
• Enables the cutter option (if equipped).
• Cutter not selected.
CBTJD!GVODUJPO!
CBSDPEF!WFSJGJFS
• Controls the On-Line Barcode Verifier.
*ENABLE
DISABLE
• Enables a barcode verifier option (if installed).
• Barcode verifier not selected.
CBTJD!GVODUJPO!!!!!
JOUFSOBM!CBUDI!
• Selects the resident Internal Batch labeling program.
ENABLE
*DISABLE
• Enables the program.
• Disables the program.
CBTJD!GVODUJPO!
NFBTVSFNFOU
• Selects the printer's system of measurement.
METRIC
*ENGLISH
• Measurements in millimeters.
• Measurements in inches.
28
Titan™ 6200 Operator’s Manual
CBTJD!GVODUJPO!
UPG!BEKVTU!
• Independently sets the distance of edge detection from
the label edge sensor. Allows a matching start of print
position between multiple printers sharing the same
label formats.
*Factory preset
Value Range: 0 to 128
• Zero is the closest to the printhead’s left edge.
CBTJD!GVODUJPO!
DBMJCSBUJPO
• Selects the basic media auto-calibration procedure.
CBTJD!GVODUJPO!
DPMVNO!BEKVTU
• Moves the zero dot position, allowing left margin print
adjustment.
*Factory preset
Value Range: 0 to 63
• Zero is the leftmost dot position.
CBTJD!GVODUJPO!
BEWBODFE!TFUVQ!
• Enters the Advanced Setup menu.
4.1.2 Advanced Setup Menu
There are nine Advanced Setup functions leading to additional
system maintenance and testing levels:
•
•
•
•
•
Counters
TOF Control Options
Modules
Maintenance
Communications
•
•
•
•
Operation
System Options
Label Options
Date/Time
From the READY Mode, enter the Advanced Setup Menu, by
performing the following steps:
Press the
Press the
Press the
button.
button.
button.
Note: Refer to Section 4.02 for specific button functions when in
MENU mode.
Titan™ 6200 Operator’s Manual
29
BEWBODFE!TFUVQ!
DPVOUFST
!
• Access to the internal inch and hour counters.
BCTPMVUF!WBMT!
SFTFU!DPVOUFST!
SFTFUUBCMF!WBMT
• Read only counter.
• Resets resettable counter to 0.
• Resettable counter (can be used to track job runs).
BEWBODFE!TFUVQ!
EBUF0UJNF
• Set printer time and date fields.
BEWBODFE!TFUVQ!
MBCFM!PQUJPOT
• Access to nine label parameters.
IFBU!TFUUJOH!
• Allows changes of print contrast (darkness).
*10
Value Range: 0 to 30
• 0 is the lightest setting.
!
!
!
!
!
QSJOU!TQFFE!
*4.0 IPS
Value Range: 2 to 6
!
!
!
TMFX!TQFFE!
*6.0 IPS
Value Range: 2 to 6
!
!
!
CBDLGFFE!TQFFE!
*2.0 IPS
Value Range: 2 to 3.5
!
!
!
SPX!PGGTFU!
*0000
Value Range: 0 - 9999
!
!
!
DPMVNO!PGGTFU!
*000
Value Range: 0 - 600
30
• Allows changes of print speed in half inch per second
steps.
• 2.0 to 6.0 (51 mm - 152 mm) inches per second.
• Allows the selection of feed rates in non-printed label
areas in half inch per second steps.
• 2.0 to 6.0 (51 mm - 152 mm) inches per second.
• Allows the selection of label back-up rates in half inch
per second increments.
• 2.0 to 3.5 (51 mm - 89 mm) inches per second.
• Allows vertical start of print offsetting, range given in
hundredths of an inch.
• Ranges up to 99.99 inches from the label’s front edge.
• Allows horizontal start of print offsetting, range given
in hundredths of an inch.
• Ranges up to 6.00 inches from the printhead’s left edge.
Titan™ 6200 Operator’s Manual
BEWBODFE!TFUVQ!
MBCFM!PQUJPOT
• Continued •
!
• Sets the label length for continuous media applications,
range given in hundredths of an inch.
DPOUJOVPVT!MBCFM!MFO!
*0000
Value Range: 0 - 9999
!
!
!
MBCFM!XJEUI!
*661
Value Range: 200 - 661
!
!
!
QSFTFOU!EJTUBODF!
!
!
!
*000
Value Range: 0 - 999
BEWBODFE!TFUVQ!
TZTUFN!PQUJPOT!
!
GBDUPSZ!TFUUJOH!
• Ranges up to 99.99 inches in length.
• Sets the maximum print width, given in hundredths of an
inch. Allows the printing of test and configuration labels
on narrower media. The printer must be reset to
recognize a new value entry. Range given in hundredths
of an inch.
• Ranges up to 6.61 inches wide.
• Sets the media stop position over the Tear Bar after
printing or the cut-off point for a cutter application. This
value is independent of the Offset Bias position, but
must be greater in value to have an effect. Range given
in hundredths of an inch.
• Ranges up to 9.99 inches.
• Access to six system level options.
• Returns all settings to factory defaults with the exception
of Top of Form Adjust and Darkness.
!
!
TFDVSJUZ!DIFDL!
• Selects the password feature to protect the Advanced
Setup level.
*NONE
PASSWORD
• Allows free access.
• Requires the correct password for access.
!
!
NPEJGZ!QBTTXPSE!
• Allows the user to enter an alphanumeric for the security
check password.
*0123 (factory setting)
• Enter a four digit alphanumeric code.
Titan™ 6200 Operator’s Manual
31
BEWBODFE!TFUVQ!
TZTUFN!PQUJPOT!
• Continued •
JOUFSOBM!NPEVMF!
• Allocates a portion of memory to be used for storing
image and label format data. Allocated in 4 K bytes.
*0030
Value Range: 0 - 1000
• 120 KB reserved as Module A.
• Ranges up to 4 MB (value will default to factory value if
total memory size is exceeded.)
!
!
!
TDBMBCMF!GPOU!
• Allocates a portion of memory to be used for storing
scalable font data. Allocated in 4 K bytes.
*0030
Value Range: 0 - 1000
• 120 KB scalable font cache.
• Ranges up to 4 MB (value will default to factory value if
total memory size is exceeded.)
!
!
TZNCPM!TFU!
• Scalable font symbol set selection. See Programmer’s
Manual. The number of symbol sets are dependent on
the software option.
*PC-850 MUTILNG
• Default is PC-850 Multilingual Symbol Set.
BEWBODFE!TFUVQ!
PQFSBUJPO
• Selects six different operational functions.
!
QBVTF!NPEF!
• Suspends printing between each label until the PAUSE
button is pressed.
*DISABLE
ENABLE
!
!
GFFECBDL!NPEF!
• Causes the printer to transmit ASCII characters 30 after
each printed label and 31 following each printed batch.
*DISABLE
ENABLE
!
!
UFTU!NPEF!
• Transmits debug characters to host while printing.
*DISABLE
ENABLE
!
!
EQJ!FNVMBUJPO!
• Allows alternate print resolutions.
*203 DPI
200 DPI
• Normal (maximum) print resolution.
• Prodigy Plus® compatible print resolution.
32
Titan™ 6200 Operator’s Manual
BEWBODFE!TFUVQ!
PQFSBUJPO
!
TUBSU!PG!QSJOU!
*110 – PRODPLUS
220 – ALLEGRO
250 - PRODIGY
• Continued •
• Selects from three different offset values to position the
printing start point on the label (relative to the TOF
Adjust value.) Allows label formats from other
DATAMAX printers to be correctly positioned without
program modification.
!
!
TFU!IFY!EVNQ!NPEF!
• Sets the printer to hex/dump character mode for format
debugging and troubleshooting applications. In this
mode, no labels can be produced.
BEWBODFE!TFUVQ!
DPNNVOJDBUJPOT!
• Set printer control code protocols.
DPOUSPM!DPEFT!
*STANDARD CODES
ALTERNATE CODES
• 01 hex = SOH Command; 02 hex = STX Command.
• 5E hex = SOH Command; 7E hex = STX Command.
BEWBODFE!TFUVQ!
NBJOUFOBODF
• Allows access to four maintenance functions.
UFTU!QSJOU!
• Prints configuration labels.
CURRENT CONFIG
DATABASE CONFIG
• Prints a configuration label of current settings.
• Prints a configuration label of stored settings.
UFTU!J0P!
• Input and Output functional tests.
!
!
!
MONITOR GPIO INPUT
TEST GPIO OUTPUT
SENSOR READINGS:
DIGITAL SENSORS
ANALOG SENSORS
!
JOTUBMMFE!PQUJPOT!
• Monitors the optional general purpose inputs, bits 8 - 1.
• Tests the optional general purpose outputs, bits 8 - 1.
• Displays the values of the digital sensors, see Table 4-1.
• Displays the values of the analog sensors, see Table 4-1.
• Lists the enabled and installed options. (* = installed.)
CUTTER
BARCODE VERIFIER
Titan™ 6200 Operator’s Manual
33
BEWBODFE!TFUVQ!
• Continued •
NBJOUFOBODF
!
!
EJBHOPTUJDT!
SERIAL LOOPBACK
FRONT PANEL
LED TEST
KEYPAD TEST
DISPLAY TEST
CUTTER TEST
VERIFIER TEST
BEWBODFE!TFUVQ!
• Internally generated tests for selected functions.
• A Serial Loopback plug must be in installed to run this
test, see Figure 4-6 below.
•
•
•
•
Exercises the front panel indicator LEDs.
Checks the operation of the front panel keys.
Exercises the front panel LCD display.
Exercises the cutter. Choose the number of iterations
(1, 10 or 100). Following the test, ‘pass’ or ‘fail’ will be
displayed.
• Exercises the verifier. Same parameters as Cutter Test.
• Access to six module maintenance levels for:
NPEVMFT!
MODULE A - Internal DRAM allocation.
MODULE B - PC Card Memory Cartridge (if installed).
!
!
QSJOU!EJSFDUPSZ!
SFDBMM!NPEVMF!MBCFM
•
•
•
•
•
•
BEWBODFE!TFUVQ!
• Used for calibrating custom media.
!
QSJOU!GJMF!
!
DPQZ!NPEVMF!
UFTU!NPEVMF!
GPSNBU!NPEVMF!
!
Prints contents of selected memory module.
Prints label, font, or image files from selected module.
Copies data from one module to another.
Tests read/write operation. (Caution! Erases data.)
Formats the selected modules. (Caution! Erases data).
Recalls 1 of 3 label formats from the module.
UPG!DPOUSPM!PQUJPOT
BEWBODFE!DBMJCSBUJP
O!
UPG!DPOUSPM!
UPG!HBJO!
• Press ENTER to begin the advanced auto-calibration
procedure.
• Allows manual settings of TOF values: Low, Delta, and
Out.
• Allows manual setting of TOF gain value and
corresponding A-D value.
Note: See Chapter 5 for additional information on Calibration.
34
Titan™ 6200 Operator’s Manual
Reference ID
Sensor
Sensor Condition
HD
Head-up
D = Down, U = Up
CT
Cutter Blade
D = Down, U = Up
SP
Present Sensor
Y = Blocked, N = Not Blocked
RIB
Ribbon Motion
Range: 0 - 255
THR
Thermistor
Range: 0 - 255
Reflective
Range: 0 - 255
Transmissive
Range: 0 - 255
Voltage
Range: 0 - 255
REF
*
TRAN
*
24V
*Dependent upon the selected Top of Form detection method.
Table 4-1 Sensor Definitions
Figure 4-6 Serial Loopback Test Plug Pinouts
Titan™ 6200 Operator’s Manual
35
4.2 The Quick Tests
This section explains the functions from each of the four separate
Quick Tests that can be accessed by pressing the TEST button
located on the Front Panel.
Note: With the exception of the Database Configuration Label, all
Quick Tests run up to 100 labels provided the button is held
down longer than 2 seconds; otherwise if pressed momentarily
two labels will print. To stop printing, press the TEST button.
4.2.1 Sample Label
The Sample Label provides a good indicator of overall print quality.
Containing standard and rotated barcodes, various text sizes and
graphic fill patterns, this label can be used ensure symbology
conformance as well as visual aesthetics, at selected heat and speed
settings. To print a Sample Label perform the following steps:
Press the
button.
Press the
button.
Press the
button to stop printing.
Figure 4-6 Sample Label
36
Titan™ 6200 Operator’s Manual
4.2.2 Database Configuration Label
The Database Configuration Label provides valuable information
about your printer, including:
•
•
•
•
The amount of installed memory.
The amount of media printed.
The version of firmware currently installed.
The available options.
To print a Configuration Label, complete the following steps:
button.
Press the
Press the
button.
Press the
MON DECEMBER 22,1997 17:14 241
DATABASE INFORMATION
SECURITY__________NONE
VER; KA02-04.00A 10/16/97
ROM CHECKSUMS PCB51-2225
U33 47-2333-04A
U30 47-2332-04A
U32 47-2407-01A
U31 47-2406-01A
SYSTEM RAM CHECKS_____GOOD
SYSTEM RAM SIZE___1024 KBYTES
COUNTER INFORMATION
ABSOLUTE VALUES
8-28-1997
LENGTH____
290 INCHES
TIME______
7 HOURS
RESETABLE VALUES 8-28-1997
LENGTH____
290 INCHES
TIME______
7 HOURS
MEMORY CONFIGURATION
INTERNAL MODULE______ 30
SCALBLE FONTS_________ 30
SYMBOL SET
ASCII________PC-850 MULTLING
button to stop.
LABEL OPTIONS
HEAT SETTING____10
PRINT SPEED_____4.0 IPS
SLEW SPEED______6.0 IPS
BACKFEED SPEED__2.0 IPS
ROW OFFSET______
0in
COLUMN OFFSET___
0in
CONT. LABEL LEN_
0in
LABEL WIDTH_____ 661in
PRESENT DISTANCE_ 0
TOF CONTROL OPTIONS
TOF LOW__________ 20
TOF DELTA_________19
TOF OUT___________ 2
TOF GAIN__________12
HARDWARE
BATTERY LEVEL___ GOOD
THERMISTOR ADC__ 65
REFLECTIVE ADC__
0
TRANSMISSIVE ADC 180
PAPEROUT ADC____
0
24 VOLT ADC ____
0
DISPLAY CONTRAST __5
INSTALLED OPTIONS
CUTTER___________ YES
VERIFIER_________ NO
COMMUNICATION OPTIONS
INPUT PORT________ SERIAL
BAUDRATE__________ 9600
PARITY____________ NONE
WORD LENGTH_______ 8 BIT
STOP BITS_________ 1
PROTOCOL__________ BOTH
CONTROL CODES_____
STANDARD
OPERATION
PAUSE MODE________
FEEDBACK MODE_____
TEST MODE_________
DPI EMULATION_____
START OF PRINT_110
PRODPLUS
DISABLE
DISABLE
DISABLE
203DPI
BASIC FUNCTIONS
PRINT METHOD______ DIRECT
SELECT TOF________ GAP
DARKNESS__________ 33
LABEL PRESENT_____ DISABLE
CUTTER____________ DISABLE
BARCODE VERIFIER__ ENABLE
INTERNAL BATCH____ DISABLE
MEASUREMENT________ENGLISH
TOF ADJUST________ 64
COLUMN ADJUST_______20
Figure 4-7 Configuration Label
Titan™ 6200 Operator’s Manual
37
4.2.3 Test Pattern Label
The Test Pattern Label is used to determine whether the printhead is
dirty or faulty. Examples of Test Pattern labels are shown below.
To print a Test Pattern Label, perform the following steps:
Press the
button.
Press the
button.
Press the
button to stop.
Good Test Pattern Label:
Indicates that the printhead is
operating normally.
Bad Test Pattern Label:
Streaks indicate a dirty or
faulty printhead. See Chapter
7 for cleaning information.
Figure 4-8 Printhead Test Pattern Label
38
Titan™ 6200 Operator’s Manual
4.2.4 Quick Ribbon Test
The Ribbon Test Label includes a full-width bar code that is used to
test ribbon wrinkle. To perform a Quick Ribbon Test:
Press the
Press the
Press the
button.
button.
button to stop.
Figure 4-9 Quick Ribbon Test Label
Titan™ 6200 Operator’s Manual
39
40
Titan™ 6200 Operator’s Manual
Printer Adjustments
5.0 Introduction
Upon initial setup and when changing media size or material, it may
be necessary to change the printer’s current setup. This chapter
details media calibration, printhead adjustment and print quality
variables. If there are any doubts or questions concerning the
procedures outlined in this chapter, contact a qualified service
technician or a DATAMAX Technical Support Representative before
proceeding.
5.1 Media Sensor Adjustment
To accommodate and detect a wide variety of media, the printer’s
Media Sensor is adjustable (left and right) across half of the media
path. The position of the sensor may need to be adjusted when
changing media or media types, (e.g., from wide to narrow stock or
from gap to notched tag, etc.) to ensure media detection. The figure
below shows the position of the Media Sensor Adjustment Knob.
Turning this knob clockwise will move the sensor further to the
right.
For reference, the Media Sensor housing is embossed with a scale.
The distance is measured relative to the wall of the printer. To locate
the media sensor, raise the printhead and the sensor housing (black
rectangular plastic) can be seen protruding on the left, just beyond
the roller. In general, with the sensor positioned at the zero mark,
the printer will correctly sense most media. However, if a problem
occurs with the sensing of label, rotate the Media Sensor Adjustment
Knob clockwise, one half turn at a time, until the error is cleared.
Titan™ 6200 Operator’s Manual
41
Note: The start of print position can be affected by the location of the
media sensor, especially evident on some particular label
shapes. This can be compensated for by adjusting the media
sensor over the middle of the material (e.g., the apex of a
circular label) or by using the ‘Row Offset’ command. See
Advanced Setup/Label Options, the Programmer’s Manual or
your software application program.
Figure 5-1 Media Sensor Adjustment
Do not force or over tighten this adjustment knob.
CAUTION
42
Titan™ 6200 Operator’s Manual
5.2 Media Sensor Calibration
The media sensor performs two basic functions. First, it acts as a
positioning sensor, allowing the printer to sense the label media’s
starting point (Top Of Form). The sensor also detects a no media
condition (Out Of Stock), when the label supply has run out. For
these functions to be performed correctly and reliably, several
parameters must be determined. The printer provides three different
procedures to “calibrate” the sensor parameters.
5.2.1 Basic Function (Quick) Calibration
The printer is shipped with the calibration set for a wide range of
label media. Occasionally however, a type of label media can
present a problem. The most common symptom will be erratic label
feeding. If repositioning the Media Sensor does not correct the
problem, then perform the procedure below:
Step
Display
1
XFE!!!TFQ14!!!1:;61B!
SFBEZ!
Load media and adjust the
left-right position of the
Media Sensor. Close and
latch the printhead.
Ensure the sensor is
not positioned near the
edge of the media.
CBTJD!GVODUJPO!
TFMFDU!UPG!
Set printer ‘Select TOF’ to
the desired media sensing
method, ‘Gap’ or
‘Reflective’.
See Section 4.1.1.
Note: ‘Continuous’
type media not
calibrated by this
function, see below,
Advanced Calibration.
!
2
!
Operator Action
Enter the Basic Function
Menu/Calibration.
3
4
5
Comment
!
CBTJD!GVODUJPO!
DBMJCSBUJPO!
!
!
BSF!ZPV!TVSF!@!
FOUFS!LFZ!>!ZFT!
Press ENTER.
To abort press ESC.
Press ENTER to begin the
calibration.
Last chance to abort,
press ESC.
!
TUBSU!DBMJCSBUJPO!
IPME!EPXO!BOZ!LFZ!
Press any key.
Labels start feeding.
Hold down the key
until at least two
labels have been fed.
Titan™ 6200 Operator’s Manual
43
Step
Display
6
!
HBQ!DBMJCSBUJPO///!
SFMFBTF!LFZ!UP!TUPQ!
Operator Action
Labels will stop
feeding after at least
10 inches of media has
passed under the
sensor.
Observe display and label
feed.
Printer will perform
label feed to the next
TOF position.
- or -
7
SFGMFDUJWF!DBM///!
SFMFBTF!LFZ!UP!TUPQ!
!
!
HBQ!NPEF!
DBMJCSBUJPO!DPNQMFUF!
Comment
Release the key.
- or SFGMFDUJWF!NPEF!
DBMJCSBUJPO!DPNQMFUF!
Table 5-1 Quick Calibration Procedure
During calibration, if the printer encounters a problem, then one of the
two following messages are displayed:
Display
!
!
"!XBSOJOH!"!
MPX!CBDLJOH!EFMUB!
Description
Comment
Displays for 2 seconds.
Calibration completed
and parameters are
updated.
There is not much difference
between the reading of backing and
out-of-stock. Backing may be very
transparent or the “notch” type
stock is being used.
There may be a delay in an out-ofstock indication when the label
media supply runs out.
!
DBO(U!DBMJCSBUF!
VTF!BEWBODFE!DBMJCS!
Displays for 3 seconds Given stock is not typical and
Advanced Calibration is needed to
and exits procedure
without modifying any optimize hardware settings.
parameters.
Table 5-2 Quick Calibration Error/Warning Messages
44
Titan™ 6200 Operator’s Manual
5.2.2 Advanced Calibration
Advanced calibration is used when quick calibration could not be
completed due to a particular media characteristic, (i.e., preprinted
media). The semi-automatic advanced procedure consists of taking
three separate readings:
• Without label media (paper or backing) in the Media Sensor.
• Only of the backing material (or paper mark).
• Only of the unmarked paper itself.
The printhead is raised to allow media access. Numeric sensor
reading values are displayed to guide the operator in determining the
best sensor position. The left-right position of the media sensor will
affect the label detection. Complete the following steps to perform
advanced calibration:
Step
Display
1
!
XFE!!!TFQ14!!!1:;61B!
SFBEZ!
Load media and adjust the Ensure the sensor is not
near the edge of the
left-right position of the
media.
Media Sensor.
2
!
CBTJD!GVODUJPO!
TFMFDU!UPG!
!
!
!
!
!
!
!
!
!
!
BEWBODFE!TFUVQ!
UPG!DPOUSPM!PQUJPOT!
!
Set printer ‘Select TOF’ to See Section 4.1.1.
the desired sensing
method, ‘Gap’,
‘Reflective’ or
‘Continuous’.
!
UPG!DPOUSPM!PQUJPOT!
BEWBODFE!DBMJCSBUJPO!
!
!
BSF!ZPV!TVSF!@!
FOUFS!LFZ!>!ZFT!
Press ENTER.
3
4
Titan™ 6200 Operator’s Manual
Operator Action
Comment
Lift the printhead for easy
access to the Media
Sensor and label media.
Enter the Advanced Setup See Section 4.1.2.
Menu/TOF Control
Options.
To abort press ESC.
Press ENTER to begin the Last chance to abort,
calibration.
press ESC.
45
Step
Display
5
!
SFNPWF!MBCFM!TUPDL!
IJU!BOZ!LFZ!B0E>!zz!
!
Remove all label media
from the Media Sensor.
Operator Action
6
!
DBMJCSBUJOH///!
!!!!yy!!!!!!!!!!!zz!
!!
Observe display.
Comment
Calculates the best
parameter settings for
an ‘out of stock’
Pressing any key starts the
condition.
‘out of stock’ calibration.
yy is the current sensor
reading.
Procedure automatically
cycles through the
possible TOF GAIN.
(xx value, ranging 0 to
15) recording the
associate A/D (yy
value, range 0 to 255)
sensor.
7
!
8
!
CBDLJOH!UISV!TFOTPS!
IJU!BOZ!LFZ!B0E>!zz!
.!ps!.!
NBSL!UISV!TFOTPS!
IJU!BOZ!LFZ!B0E>!zz!
9
!
DBMJCSBUJOH///!
!!!!yy!!!!!!!!!!!zz!
!
Observe next message.
In case of an error
message consult the
Advanced Calibration
Error/Warning Table
below.
Calculates the best
Place the “TOF Mark”
parameter settings for
whether it is a reflective
mark, label backing or the the “TOF Mark”
label notch under the
yy is the current A/D
Media Sensor.
sensor reading.
Pressing any key starts the
If ‘Select TOF’ is set to
“TOF Mark” calibration.
Continuous, the
procedure skips the
“TOF Mark” section
and goes to Step 9.
Observe display.
Procedure automatically
cycles through possible
TOF GAIN.
(xx value, ranging 0 to
15) recording the
associate A/D (yy
value, range 0 to 255)
sensor.
46
Titan™ 6200 Operator’s Manual
Step
Display
10
!
QBQFS!UISV!TFOTPS!
IJU!BOZ!LFZ!B0E>!zz!
!
11
Operator Action
!
DBMJCSBUJOH///!
!!!!yy!!!!!!!!!!!zz!
Place the label under the
Media Sensor.
Pressing any key starts the
“label A/D” calibration.
Observe display.
Comment
Calculates the best
parameter settings for
the label stock.
yy is the current A/D
sensor reading.
Procedure automatically
cycles through the
possible TOF GAIN.
(xx value, ranging 0 to
15) recording the
associate A/D (yy
value, range 0 to 255)
sensor.
12
!
HBQ!NPEF!!
DBMJCSBUJPO!DPNQMFUF!
.!ps!.!!
SFGMFDUJWF!NPEF!!
DBMJCSBUJPO!DPNQMFUF!
Observe display.
Displays for 2 seconds.
Now ready to exit
Advanced Setup, save
settings (ENTER KEY
= YES) and return to
the Main Menu.
Table 5-3 Advanced Calibration Procedure
If during the procedure the printer encounters a problem, then one of
the following four messages are displayed:
Display
Description !
Comment
!
DBO(U!DBMJCSBUF!
CBE!TFOTPS!PS!ESJWFS!
!
Displays for 3 seconds and
exits the procedure without
modifying any parameters.
No change in sensor readings
were detected or readings
were all too high. Ensure
there are no labels stuck in
the sensor. Could be a bad
sensor.
!
DBO(U!DBMJCSBUF!
OP!QBQFS!EFMUB!
!
Displays for 3 seconds and
exits the procedure without
modifying any parameters.
No significant differences
detected between TOF Mark
(backing) and label. Suggest
repeating the procedure. If
problem persists, move the
Media Sensor or see Manual
Calibration section. Stock
may be unacceptable.
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47
Display
!
"!XBSOJOH!"!
MPX!CBDLJOH!EFMUB!
!
Description !
Comment
Displays for 2 seconds.
Calibration completed and
parameters are updated.
There is not much difference
between the reading of
backing and out-of-stock.
Backing may be very
transparent or the “notch”
type stock is being used.
There may be a delay in an
out-of-stock indication when
the supply runs out.
!
DBO(U!DBMJCSBUF!
VTF!UPG!DPOUSPM!HBJO!
!
Displays for 3 seconds and
exits the procedure without
modifying any parameters.
Given stock is problematic
and the TOF settings may be
fine tuned to attempt to
accommodate it. See the
Manual Calibration section.
Table 5-4 Advanced Calibration Error/Warning Messages
5.2.3 Manual Calibration
Manual calibration overrides all settings calculated by the two
previous methods and should be performed only in extreme cases.
Parameter Definitions:
•
The parameter ‘TOF GAIN’ controls sensor sensitivity gain and
the numeric reading on the right indicates the actual sensor
reading.
•
The ‘LOW’ parameter is optional for the paper (or paper mark)
lower threshold.
•
The parameter ‘DELTA’ is the minimum difference reading
between paper and backing (in the ‘gap’ mode), or the minimum
difference between the paper and registration mark (in the
‘reflective’ mode).
•
The parameter ‘OUT’ is the maximum “Out Of Stock” reading.
Note: All the above parameters are in 100 mV units where the sensor
readings displayed are in 20 mV units.
48
Titan™ 6200 Operator’s Manual
Complete the following steps to perform manual calibration:
Step
1
Display
!
Comment
XFE!!!TFQ14!!!1:;61B!
SFBEZ!
Ensure the sensor is
not near the edge of
the media.
CBTJD!GVODUJPO!
TFMFDU!UPG!
Set printer ‘Select TOF’ to
the desired sensing method,
‘Gap’ or ‘Reflective’.
See Section 4.1.1.
!
2
Operator Action
Load media and adjust the
left-right position of the
Media Sensor.
!
!
!
!
!
!
!
!
Lift the printhead for easy
access to the Media Sensor
and label media.
BEWBODFE!TFUVQ!
UPG!DPOUSPM!PQUJPOT!
See Section 4.1.2.
Enter the Advanced Setup
Menu/TOF Control Options.
!
!
UPG!DPOUSPM!PQUJPOT!
UPG!HBJO!
!
!
!
UPG!HBJO!!USBO!B0E!
1.26!!zz!!!!!!!!yy!!
3
4
Press the DOWN ARROW To abort press ESC.
to select ‘TOF GAIN’. Press
ENTER.
Use the UP ARROW.
Record the sensor readings
for each TOF GAIN setting
from 0 to 15.
Ensure the label is
under the Media
Sensor.
This will result in 16
values.
yy range 0 to 15,
numerical sequence.
xx value, range 0 to
255, current A/D
reading.
!
UPG!HBJO!!USBO!B0E!
1.26!!zz!!!!!!!!yy!
5
!
Titan™ 6200 Operator’s Manual
Place the “TOF Mark”
whether it is a reflective
mark, label backing or the
label notch under the Media
Sensor.
Ensure the “TOF
Mark” is under the
Media Sensor.
Use the UP ARROW.
Record the sensor readings
for each TOF GAIN setting
from 0 to 15.
yy range 0 to 15,
numerical sequence.
This will result in 16
values.
xx value, range 0 to
255, current A/D
reading.
49
Step
Display
Operator Action
Comment
6
!
Using the data from Steps 4 Both sensor readings
and 5, determine the ‘TOF must be above 20.
GAIN’ setting that provides
the largest difference in
sensor readings between
paper and backing, mark, or
notch.
7
!
Set ‘TOF GAIN’ to the
value determined in Step 6.
!
UPG!HBJO!!USBO!B0E!
1.26!!zz!!!!!!!!yy!
!
8
Use the UP ARROW
and scroll to the
desired sequence
number and press
ENTER.
yy range 0 to 15,
numerical sequence
selection indicated
with an *.
With the ‘TOF GAIN’ set in yy range 0 to 15,
numerical sequence
Step 7, complete the
selection indicated
following steps:
with an *.
a) Place the label under the
Media Sensor. Record the
xx value, range 0 to
sensor reading and label it
255, current A/D
“A”.
reading for the
b) Place the backing, mark, selected setting.
or notch under the Media
Sensor. Record the sensor
reading and label it “B”.
c) Remove all media from
the Media Sensor. Record
the sensor reading and label
it “C”.
9
!
Calculate the parameters as
follows:
Low = (A + B) / 10
Delta = 0.15 * (A - B)
Out = 1 + C / 5
50
Titan™ 6200 Operator’s Manual
Step
10
Display
!
UPG!!MPX!EFMUB!PVU!
1.61!!zz!!!yy!!!{{!
Operator Action
Press ESC. Press the
DOWN ARROW. Press
ENTER.
Set parameters ‘Low’,
‘Delta’ and ‘Out’ in the
‘TOF control’ menu as
determined in step 9.
Comment
Use the UP/DOWN
ARROW’s to set the
number calculated
and ENTER to select
and shift to the next
field.
yy = calculated ‘Low’
parameter.
xx = calculated
‘Delta’ parameter.
zz = calculated ‘Out’
parameter.
11
!
DIBOHFT!EFGBVMU!
FOUFS!LFZ!>!ZFT!
!
Press ESC to exit the menu. Press the FEED
button to verify
Save the changes by
pressing ENTER. Close and operation.
latch the printhead.
Table 5-5 Manual Calibration Procedure
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51
5.3 Printhead Cam Adjustment
The printer can use a variety of media widths and thickness. To
ensure even print quality, the printhead is equipped with a Printhead
Leveling Cam. The cam raises and lowers the right side of the
printhead, keeping it level over the media path when using less than
full width label media.
The cam is numbered for operator convenience, however these
numbers do not relate to specific media widths, but are used for
general reference. The cam’s number one setting is the highest and
nine the lowest. To adjust:
Load the label media.
Download the label format or use a built-in test format.
Start printing. Rotate the Printhead Leveling Cam until the
desired print quality is achieved.
Correct adjustment is achieved with even print contrast across the
width of the label. Incorrect adjustment is indicated when the print
begins to fade at one side of the label (too much), or ribbon
wrinkling and/or label tracking occurs (too little).
Note: Incorrect adjustment of the Printhead Leveling Cam can cause
ribbon wrinkling, label tracking (side to side label movement),
excessive wear on the roller and damage to the printhead.
Figure 5-2 Printhead Cam Adjustment
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Titan™ 6200 Operator’s Manual
5.4 Controlling Print Contrast
The printer provides maximum flexibility by offering both direct
thermal and thermal-transfer printing capabilities. To support this
diverse printing option, the printer has a flexible set of printing
controls.
The amount of heat applied per dot row and the rate at which the
paper moves under the printhead have the most effect on images that
are printed. The printer allows you to control these factors but also
limits them so you cannot ask the printer to print an image that could
be damaging. For example, low cost direct thermal stocks have very
high reaction temperatures. It takes high heat to make a clear image
on this type of paper. The printer allows four methods of
compensation:
•
The ‘Print Method’ setting (located in the Basic Function
Menu), should be selected to match the print materials being
used.
•
The DPL™ “H” label-formatting command (selectable as
‘heat’ in most software programs). This command is also
equivalent of the ‘Heat Setting’ in the Advanced
Menu/Label Options, but is label specific. Increasing this
value would cause more heat to be transferred to the media,
which would generate a darker image.
•
The second method would be to reduce the printer speed
with the DPL™ “P” label-formatting command (selectable as
‘print speed’ in most software programs). This command is
also equivalent of the ‘Print Speed Setting’ in the Advanced
Menu/Label Options, but is label specific. Reducing the
printer speed would allow the paper to remain under the
head for a longer period of time. In turn, allowing more heat
to transfer into the media.
•
The last method used would be to change the ‘Darkness’
setting (located in the Basic Function Menu). This
adjustment would provide only subtle contrast adjustment, if
necessary.
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53
You will find that printing fine images on less expensive direct
thermal and thermal transfer media at higher speeds can be tricky.
At one heat setting the image will fade and at the next higher heat
setting the image will bleed. This is because the reaction
temperature of the media is so high that at higher rates of speed, it
cannot react fast enough.
To print fine images at higher speed, media with lower reaction or
release temperatures are required. On the slower end of the print rate
settings, crisper images are possible because the media is not being
stretched beyond its limits.
5.4.1 Media And Ribbon Basics
This is a limited overview of general media characteristics. For
complete information always consult a qualified media specialist or a
DATAMAX Media Representative for advice regarding your specific
application needs.
Media Selection - Direct Thermal
Consider three important factors when selecting direct thermal stock:
•
The abrasive qualities of the material that covers the thermal
reactive layer of the paper.
•
The ability of that layer to control the chemical reaction that
occurs when the image is “burned”.
•
The amount of heat required to image the paper.
Media Selection - Thermal Transfer
Consider two important factors when selecting thermal transfer
media combinations:
54
•
Image quality is affected by the label top coating and ribbon
combinations.
•
Ribbon backcoating is highly recommended. It provides
protection for the printhead and many also provide an antistatic coating.
Titan™ 6200 Operator’s Manual
The following table represents a very limited media and ribbon
overview and is meant only as a reference guide. (For the correct
application, always consult a qualified media representative.)
Label Type
Coated Paper,
Uncoated
Paper,
Tag Stock,
Some Films,
Some
Synthetics
Coated Paper,
Glossy Paper,
Tag Stock,
Some
Synthetics,
Films
Synthetics
Films
Print
Speed
2 - 10 ips
Print
Energy
Low
Image
Durability
Low
Ribbon Type
2 - 8 ips
Medium
Medium
Wax/Resin
4-6 ips
High
High
Resin
Wax
Table 5-6 Media and Ribbon Overview
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55
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Titan™ 6200 Operator’s Manual
Troubleshooting
6.0 Introduction
Occasionally, situations occur requiring some troubleshooting skills.
Possible problems and potential solutions are listed in this section.
While not every situation is addressed, you may find some of these
tips helpful. After a corrective action is taken, press the FEED
button to clear the alarm. Contact a qualified service technician or a
DATAMAX Technical Support Representative for problems that
persist, are not covered in this section, or procedures that you do not
feel comfortable performing.
6.1 Troubleshooting Tips
The printer fails to turn ‘On’ (no indicator lights):
•
Verify that the AC power connection has been made at both
the wall and the printer, also that the power switch is in the
‘On’ position.
•
Verify that the AC outlet being used is functioning properly.
Try connecting another device to it or move the printer to
another AC outlet.
•
The AC cord may be damaged; replace.
•
The printer’s power switch may be defective or the fuse may
be blown; call for service.
No display (READY light is ‘On’ but display is blank):
•
The display contrast may too low. Cycle the printer ‘Off’
and ‘On’, wait for approximately 30 seconds then press and
hold the MENU button for 4 to 5 seconds.
•
The printer may have faulty hardware; call for service.
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57
‘Head Up’ message:
•
The printhead is not properly locked. When locking the
printhead be sure to lower the printhead then rotate the
printhead latch to the right, (toward the rear of the printer).
After locking the printhead press the feed button several
times to ensure proper tracking and clear the ‘Head Up’ fault
message.
The paper does not move
•
The printer may have the present sensor enabled and be
waiting for a label to be peeled off.
•
The printhead may be overheated, ‘TPH Temperature Hold’
will be displayed on the LCD until efficient cooling time
elapsed, (approximately one minute).
•
The printhead may not be latched, close and latch the
printhead.
No print (labels advance without an image printed):
58
•
If an image appears on the used ribbon but not on the label,
the incorrect ribbon type (ink out) is being used. Replace
with the proper ribbon or contact a Media Representative.
•
Run a Quick Test label, see Section 4.2; if an image is
printed, then check the protocol and port settings for both
the printer and host. The settings must match.
•
The heat setting may be too low. Make an adjustment in the
software program or through the Advanced Setup Menu.
•
The media and ribbon combination may be incorrect.
Contact a Media Representative.
•
The printhead or printhead cable may be defective. Call for
service.
Titan™ 6200 Operator’s Manual
Nothing happens when trying to print with your software program:
•
Ensure that the printer is at READY.
•
Observe the printer’s display, an ‘R’ should appear in the
lower right-hand corner when the format is sent. If not,
check the port selection and settings on the printer and host.
Also ensure the I/O cable type meets the requirements in
Appendix C.
•
See Section 6.4; verify correct data is reaching the printer.
Erratic printing (strange characters, not label format, are printed):
•
The printer may be in ‘hex dump mode’. Reset the printer by
holding down the CANCEL button for 3 seconds, or cycle
the printer ‘Off’ and ‘On’.
•
The printer may be set for 8 data bits but the transmitting
device is set up for 7 data bits (or vice versa). Check
communications configuration, see Section 4.1.
Skips labels (print quality is good but skips labels):
•
The label may be formatted too closely (within 1/8″ of the
edge) to the start of the next label. Try moving the label
format.
•
The printer may need media calibration, (intermittent
skipping) see Section 5.2.
Label feed advances more than one label:
•
The media sensor may require calibration, (see Section 5.2).
•
The sensor may be out of position, (see Section 5.1).
•
The media sensor may be obstructed. Remove any
obstruction (labels, paper dust, adhesive, etc.)
•
The sensor may be faulty. Call for service.
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59
Poor overall print quality:
•
The printhead may be need cleaning, see Section 7.2.
•
The ‘heat setting’ may be too high or too low. Adjust the
setting in Advanced Setup/Label Options or by host software
commands. Also check the Basic Function/Print Method for
media type match and /Darkness range setting.
•
The incorrect ribbon/paper combination, see Section 5.4.
•
The printhead cam may be incorrectly aligned, see Section
5.3.
•
The roller may be dirty or worn, see Section 7.3.
•
The printhead may need adjusting. Call for service.
Light print on the right (facing Printer) side of the label:
•
The printhead cam may need adjusting, see Section 5.3.
Missing print on left side of the label:
•
Adjust the column adjust value to move the ‘zero dot’, see
Section 4.1.1.
Missing data in the printed label:
•
Check the label format. The characters may be formatted
outside the dimensions of the label. Ensure the row/column
values provide enough space for the height of the characters
or bar code to be printed.
•
The memory size may have been exceeded by the label
format size. Reduce the memory allocated to the internal
module or the scaleable font cache if possible and retry. See
Section 4.1.2, Advanced Setup/System Options/Modules.
Unable to print in rotation 4
•
60
The characters may be formatted outside the dimensions of
the label. Check that the row/column values provide enough
room for the height of the characters or bar code to be
printed.
Titan™ 6200 Operator’s Manual
6.2 Error Messages
The system monitors various operational groups, including
electronics, mechanics and resources. If a problem is detected, an
error message will be displayed. The following table lists error
messages with related causes and possible solutions.
Display Message
!
!
BED!GBVMU!
!
!
!
DVUUFS!GBVMU!
!
Alarm Description
Action
The system has detected an analog
to digital converter failure.
Try cycling the printer
‘Off’ and ‘On’. If the
fault does not clear, call
for service.
The system has detected a cutter
mechanism fault.
Make sure the cutter
option is properly
installed.
Carefully examine the
cutter for obstructions.
WARNING: Turn ‘Off’
and unplug the printer
power before attempting
to clear the cutter.
Call for service.
!
!
IFBE!VQ!GBVMU!
!
The printhead interlock switch is
open.
Check that the printhead
is locked completely
down and latched.
The interlock switch may
be defective, call for
service.
!
!
PVU!PG!TUPDL!
!
The printer cannot detect media.
Titan™ 6200 Operator’s Manual
Load media.
61
Display Message
!
!
QSJOUIFBE!GBVMU!
!
!
!
!
QSPN!GBVMU!
!
!
!
SBN!GBVMU!
!
!
SJCCPO!GBVMU!
!
Alarm Description
Action
The system has detected a problem
in the printhead control circuitry.
Call for service.
The system has detected a PROM
failure.
Call for service.
The system has detected a RAM
failure.
Call for service.
The ribbon sensor detects no
movement.
Ensure that ribbon is
loaded.
Check the ribbon supply
and ribbon take up hubs
for obstructions
prohibiting movement.
Ensure that the ribbon
supply core fits snugly on
the ribbon supply hub.
Ensure that the media
and paper combination is
correct.
!
!
SJCCPO!TBWFS!GBVMU!
!
The ribbon saver operation has
failed.
Ensure the printer is
equipped with the ribbon
saver option.
Call for service.
!
!
SUD!SBN!GBVMU!
!
62
The system has detected a real time
clock RAM failure.
Try cycling the printer
‘Off’ and ‘On’. If the
fault does not clear, call
for service.
Titan™ 6200 Operator’s Manual
Display Message
Alarm Description
Action
!
UQI!UFNQFSBUVSF!
IPME!
Excessive printhead temperature
detected.
Allow printhead to cool.
Possible defective
printhead, call for
service.
!
!
UPG!GBVMU!
No label top of form can be
detected.
Check the media sensor
for obstructions and
correct positioning.
Ensure the ‘Select TOF’
setting matches the type
of detection required by
the label being used.
Perform calibration and
retry.
Possible bad sensor, call
for service.
!
!
WFSJGJFS!GBVMU!
!
The verifier has detected an error
in the barcode(s) on a printed label.
Note: The verifier must be
disabled during certain testing
functions.
See the Verifier’s front
panel for exact nature of
the failure. Consult the
Verifier operating
manual for the
appropriate corrective
action.
When running in certain
test modes disable the
Verifier and retry test.
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63
6.3 Error Codes
The most common error codes transmitted by the printer are:
Lower case “c”
Printer received a data byte from the host that contains a
framing error (corrupted) due to noise.
Lower case "e"
Memory module won't clear. Retry after an <STX> W
command.
Lower case “v”
Input buffer overflow.
Upper case “I”
This means that an invalid command sequence was sent to
the Printer. The Printer did not understand the command
sequence and terminated the command interpreter.
Upper case “R”
This code will be sent every time the Printer is powered
‘On’, this means there was a hardware reset.
Upper case “T”
This means that the Printer has had a watchdog time-out
condition. This is how a software reset occurs. A software
reset is made by sending the command sequence to the
Printer or by doing a front panel reset.
BELL HEX “07”
This is usually returned on a corrupt image download, or
if you try to load an image that is already installed in the
module.
6.4 Hex Dump Mode
The hex dump mode is a useful tool for diagnosing various printer
problems, common communication problems, or DPL™ syntax
errors. This mode allows a comparison of input strings to output
data. Repeatedly sending a format can uncover handshaking
problems. Handshaking problems are identified by sections of
missing data in the output string.
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Titan™ 6200 Operator’s Manual
In many cases, the Programmer’s Manual is an essential reference.
Also, as a final note, many of the software programs use bit mapping
to construct the label, making diagnosis difficult. Contact a
DATAMAX Technical Support Representative with any questions.
To enter the hex dump mode, go to the Advanced Setup Menu, scroll
through to select ‘start hex dump mode’, then press ENTER. Exit
the menu back to ‘READY’. All data then sent to the printer will be
output in hexadecimal code along with printable ASCII equivalents.
Figure 6-1 shows a sample Hex Dump Label. Send a label format to
the printer. The hex code output will be immediate. This output can
be used for debugging the label format. Also by repeatedly sending
the format, this mode can uncover handshaking problems (if they
exist). Handshaking problems are identified by sections of missing
data in the character string.
Figure 6-1 Hex Dump Label
Note: To exit the hex dump mode, reset the printer by pressing and
holding the cancel button for three seconds.
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65
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Titan™ 6200 Operator’s Manual
Maintenance
7.0 Introduction
This chapter covers the cleaning recommendations for your printer.
Periodic maintenance will guarantee continued optimum printer
performance. The following items will help clean the unit safely and
effectively:
•
•
•
•
•
•
Isopropyl alcohol
Cotton swabs
A clean, lint-free cloth
Soft-bristle brush
Soapy water/mild detergent
Compressed air
7.1 Cleaning Schedule
Below is the recommended cleaning schedule for various parts of
your printer.
CAUTION
For your safety and to avoid damaging the Printer,
always power ‘Off’ and unplug the unit before cleaning.
Titan™ 6200 Operator’s Manual
67
Area
Printhead
Method
Interval
Using isopropyl alcohol and a cotton
swab, clean the printhead from end to
end. Removing all adhesive and
particulate build-up.
Clean after each
roll of ribbon or
each roll of directthermal labels.
Platen Roller
Rotate the platen, remove all adhesive
and particulate build-up using isopropyl
alcohol on a cotton swab or lint-free
cloth.
Clean after each
roll of ribbon or
each roll of directthermal labels.
Media Path
Compressed air / soft-bristle brush and
isopropyl alcohol. Remove all build-up.
As needed, based
on weekly visual
inspection.
Peel/Tear Bar
Isopropyl alcohol. Remove all build-up.
As needed, based
on weekly visual
inspection.
Media Sensor
Compressed air, isopropyl alcohol if
needed. Remove all build-up.
Monthly or as
needed.
Interior
Soft-brush or compressed air. Remove
all build-up.
As needed.
Exterior
Mild detergent. Remove all build-up.
As needed.
Table 7-1 Printer Cleaning Schedule
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Titan™ 6200 Operator’s Manual
7.2 Cleaning The Printhead
When print quality begins to degrade the typical cause is a dirty
printhead. Unreadable barcodes, print drop-out areas, streaking and
smudging are all possible symptoms. In addition, if this build-up is
not removed it can greatly reduce the printhead’s life. Follow this
procedure to clean the printhead:
Turn ‘Off’ and unplug the printer.
Open the cover. Unlock and raise the printhead. (Move
ribbon or paper away as necessary.)
Gently wipe the underside of the printhead area clean using a
cotton swab moistened (not soaked) with isopropyl alcohol.
Allow to dry.
Re-install ribbon and media, if removed. Lower and lock the
printhead.
Close the cover. Plug in and turn ‘On’ the printer. Feed
several labels to normalize tracking.
Figure 7-1 Cleaning the Printhead
Note: NEVER use a sharp object when cleaning the printhead.
Titan™ 6200 Operator’s Manual
69
7.3 Cleaning The Platen Roller
Print quality can be affected if the roller becomes contaminated with
grit, label adhesive, or ink. To clean the platen roller:
Turn ‘Off’ and unplug the printer.
Open the cover. Raise the Head-Lift Lever ‘up’ to
access the printhead. Remove ribbon or media away as
necessary.
Remove the tear-bar assembly or rewind bracket, if
attached. See Figure 7-2.
Using a clean lint-free cloth dampened with isopropyl
alcohol wipe off all debris from the roller. Manually rotate
the roller to clean the entire surface. Allow to dry.
Re-install the tear-bar assembly or rewind bracket.
Re-install ribbon and media, if removed.
Lower the printhead and lock into position.
Close the cover. Plug in and turn ‘On’ the printer. Feed
several labels to normalize tracking.
Figure 7-2 Removal of the Tear Bar Assembly
Note: If the platen has excessive build-up that cannot be removed
with isopropyl alcohol, you may use acetone sparingly.
NEVER use a sharp object when cleaning the platen roller.
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Titan™ 6200 Operator’s Manual
7.4 Interior And Exterior Surfaces
• Interior: During normal operation dust particles from
label media can build up inside the printer. To
prevent build-up, use a soft bristle brush or
compressed air as needed for removal.
• Exterior: The exterior surface can be cleaned using a
general purpose cleaner and a damp soft cloth or
sponge. Never use abrasive cleansers or
solvents.
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71
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Titan™ 6200 Operator’s Manual
Specifications
8.0 Printer Specifications
Type:
Thermal transfer and direct thermal.
Resolution:
203 dots per inch (8 dots/mm).
Print Speed:
2.0 - 6.0" (51 mm - 152 mm) / second.
Barcode Modulus:
5 mil to 120 mil (0.005" - 0.120") “X”
dimension (picket or ladder orientation).
Print Width:
6.61" (168 mm).
Print Length:
0.5"-10.0" (13 mm - 254 mm) with
standard memory (1 MB); up to 99.99"
(2515 mm) with memory expansion.
White Space Slew Rate:
2.0" - 6.0" (51 mm - 152 mm) / second.
Label Backfeed:
2.0" - 3.5" (51 mm - 89 mm) / second.
Interfaces:
IEEE Compliant parallel and RS232
port at 1200-38,400 baud, Xon/Xoff,
CTS and DTR. See Appendix C for
serial pin-out requirements.
Electrical
Power Source:
115/230 VAC @ 47/63 Hz; autoranging/switching power supply.
Grounding:
Unit must be connected to a properly
grounded receptacle.
Titan™ 6200 Operator’s Manual
73
Environmental
Operating
Temperature:
40° F - 105° F (4° C to 40° C)
Storage
Temperature:
32° F - 120° F (0° C to 49° C)
Humidity:
10% - 95% non-condensing
Dust:
Non-conducting, non-corrosive.
Electromagnetic
Radiation:
Moderate RF fields can be tolerated.
Physical
Dimensions:
Weight:
74
14.75" H x 13.75" W x 18.5" D
(375 mm H x 349 mm W x 470 mm D)
50 lbs. (22.7 kgs.)
Titan™ 6200 Operator’s Manual
8.1 Fonts
Resident Fonts:
Font Expansion,
Rotation:
Nine alphanumeric fonts from 0.035" H
(0.88 mm) to 0.32" H (8 mm) and OCRA, OCR-B; CG Triumvirate™ smooth
bitmap font from AGFA® in both
portrait and landscape orientations,
(12 sizes from 4 pt to 48 pt); GC
Trimvirate™ bold condensed scaleable
Intellifont™ from AGFA®.
All fonts expandable vertically and
horizontally up to 24x; fonts and
graphics can be printed in four
directions: 0°, 90°, 180° and 270°.
Character Set:
IBM® code page 850; includes
characters for English and most
European, Scandinavian, and Spanishspeaking countries.
Barcodes:
Code 39, Interleaved 2 of 5, Code 128
(subsets A, B, and C), Codabar, UPCA, UPC-E, UPC ship C code, EAN-8,
EAN-13, EAN 128, Code 93, Ext. Code
39, Code 128 UCC, Postnet, PDF 417,
Maxicode, and Data Matrix.
Titan™ 6200 Operator’s Manual
75
8.2 Media Specifications
Width:
2.0" − 6.7" (50.8 mm − 170 mm).
Thickness:
0.0025" − 0.0100" (0.0635 mm −0.254
mm).
Type:
Roll-fed, die-cut, continuous or fan-fold
labels, tags or tickets; most direct
thermal and thermal transfer materials.
Supply Roll:
8" (203 mm) maximum diameter on 1.5"
(38 mm) or 3" (76 mm) cores. Fanfold
stock accepted from rear and bottom
printer slots.
Optional Internal
Rewind:
8" (203 mm) maximum O.D. capacity
(full supply roll).
Ribbons:
2.0 " - 6.7" (51 mm - 170 mm) width, up
to 1509′ (460 m) in length; on industry
standard cores.
Media Sensing:
Moveable “see-through” transmissive
for die-cut labels and tags, reflective for
black mark sensing (see note below).
Note: The reflective “black mark” must be carbon based. The
infrared sensor’s light will not be absorbed by a plain mark.
76
Titan™ 6200 Operator’s Manual
G
F
I
H
J
D
E
C
A
B
Figure 8-1 Media Specifications
Description
A
B
C
D
E
F
G
H
I
J
Label width
Backing width
Gap between labels
Label length
Media thickness
Width of sensor opening
Distance from the media’s edge to the edge of
the sensor opening
Reflective sensor mark width
Distance between reflective mark
Reflective sensor mark length
MAX*
MIN*
6.700
6.700
99.99
99.99
0.0100
0.500
3.250
2.000
2.000
0.100
0.500
0.0025
0.200
0.200
6.70
99.99
99.99
1.000
0.500
0.100
* Units of measure are in inches.
Table 8-1 Media Dimensions
8.2.1 Approved Media
To achieve optimum print quality and maximum printhead life,
Datamax recommends the use of DATAMAX® brand media and
ribbons. These supplies are specially formulated for use in our
printers; use of non-Datamax supplies may affect the print quality,
performance, and life of the printer or its components.
For a current list of approved media and ribbons for use in direct
thermal and thermal-transfer applications, please contact a Media
Representative at (407) 523-5650.
Titan™ 6200 Operator’s Manual
77
78
Titan™ 6200 Operator’s Manual
Appendix A
ASCII Control Code Chart
Ctrl @
Ctrl A
Ctrl B
Ctrl C
Ctrl D
Ctrl E
Ctrl F
Ctrl G
Ctrl H
Ctrl I
Ctrl J
Ctrl K
Ctrl L
Ctrl M
Ctrl N
Ctrl O
Ctrl P
Ctrl Q
Ctrl R
Ctrl S
Ctrl T
Ctrl U
Ctrl V
Ctrl W
Ctrl X
Ctrl Y
Ctrl Z
Ctrl [
Ctrl \
Ctrl ]
Ctrl ^
Ctrl _
Char
Dec
He
x
NUL
SOH
STX
EXT
EOT
ENQ
ACK
BEL
BS
HT
LF
VT
FF
CR
SO
SI
DLE
DC1
DC2
DC3
DC4
NAK
SYN
ETB
CAN
EM
SUB
Esc
FS
GS
RS
US
0
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
00
01
02
03
04
05
06
07
08
09
0A
0B
0C
0D
0E
0F
10
11
12
13
14
15
16
17
18
19
1A
1B
1C
1D
1E
1F
Char
Dec
Hex
Char
Dec
Hex
Char
Dec
Hex
!
“
#
$
%
&
‘
(
)
*
+
,
.
/
0
1
2
3
4
5
6
7
8
9
:
;
<
=
>
?
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
20
21
22
23
24
25
26
27
28
29
2A
2B
2C
2D
2E
2F
30
31
32
33
34
35
36
37
38
39
3A
3B
3C
3D
3E
3F
@
A
B
C
D
E
F
G
H
I
J
K
L
M
N
O
P
Q
R
S
T
U
V
W
X
Y
Z
[
\
]
^
_
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
40
41
42
43
44
45
46
47
48
49
4A
4B
4C
4D
4E
4F
50
51
52
53
54
55
56
57
58
59
5A
5B
5C
5D
5E
5F
`
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
s
t
u
v
w
x
y
z
{
|
}
~
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
60
61
62
63
64
65
66
67
68
69
6A
6B
6C
6D
6E
6F
70
71
72
73
74
75
76
77
78
79
7A
7B
7C
7D
7E
7F
Titan™ 6200 Operator’s Manual
A-1
Char
Ç
ü
é
â
ä
à
å
ç
ê
è
è
ï
î
ì
Ä
Å
É
Æ
Æ
ô
ö
ò
û
ù
ÿ
Ö
Ü
Ø
£
Ø
x
ƒ
Dec
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
151
152
153
154
155
156
157
158
159
Hex
80
81
82
83
84
85
86
87
88
89
8A
8B
8C
8D
8E
8F
90
91
92
93
94
95
96
97
98
99
9A
9B
9C
9D
9E
9F
Char
á
í
ó
ú
ñ
Ñ
a
°
¿
®
1/2
1/4
¡
–
2
3
´
Á
Â
À
©
1
»
¢
¥
Dec
160
161
162
163
164
165
166
167
168
169
170
171
172
173
174
175
176
177
178
179
180
181
182
183
184
185
186
187
188
189
190
191
Hex
A0
A1
A2
A3
A4
A5
A6
A7
A8
A9
AA
AB
AC
AD
AE
AF
B0
B1
B2
B3
B4
B5
B6
B7
B8
B9
BA
BB
BC
BD
BE
BF
Char
ã
Ã
Ò
D
Ê
Ë
È
Í
Î
Ï
Ì
Dec
192
193
194
195
196
197
198
199
200
201
202
203
204
205
206
207
208
209
210
211
212
213
214
215
216
217
218
219
220
221
222
223
Hex
C0
C1
C2
C3
C4
C5
C6
C7
C8
C9
CA
CB
CC
CD
CE
CF
D0
D1
D2
D3
D4
D5
D6
D7
D8
D9
DA
DB
DC
DD
DE
DF
Char
Ó
ß
Ô
Ò
õ
Õ
µ
p
p
Ú
Û
Ù
´y
´Y
±
3/4
÷
¸
°
¨
·
Dec
224
225
226
227
228
229
230
231
232
233
234
235
236
237
238
239
240
241
242
243
244
245
246
247
248
249
250
251
252
253
254
255
Hex
E0
E1
E2
E3
E4
E5
E6
E7
E8
E9
EA
EB
EC
ED
EE
EF
F0
F1
F2
F3
F4
F5
F6
F7
F8
F9
FA
FB
FC
FD
FE
FF
Table A-1 ASCII Control Code Chart
A-2
Titan™ 6200 Operator’s Manual
Appendix B
Available Fonts And Barcodes
All character fonts and barcodes available with the printer are
described in this section. Each font and barcode has a name
associated with it for use in programming. Human-readable fonts
have numeric names while barcode fonts have alpha names.
Fonts
Fonts 0 through 8 use the slash zero (Ø) conventions for
distinguishing between the zero and the alphabetic O. The slash can
be removed with the label-formatting command Z. These fonts are
non-proportional (monospaced); all of the characters take up the
same amount of space when printed.
The Triumvirate font number 9 is a proportional font; each character
will take up a different amount of space when printed.
Font
Valid ASCII Characters
0
1
2
3
32-127
32-168, 171, 172, 225
32-168, 171, 172, 225
32, 35-38, 40-58, 65-90, 128, 142-144, 146, 153, 154,
156, 157, 165, 168, 225
32, 35-38, 40-58, 65-90, 128, 142-144, 146, 153, 154,
156, 157, 165, 168, 225
32, 35-38, 40-58, 65-90, 128, 142-144, 146, 153, 154,
156, 157, 165, 168, 225
32, 35-38, 40-58, 65-90, 128, 142-144, 146, 153, 154,
156, 157, 165, 168, 225
32-126
32, 48-57, 60, 62, 67, 69, 78, 83, 84, 88, 90
32-126, 128-169, 171-173, 181-184, 189, 190, 198, 199, 208-216, 222, 224-237, 241,
243, 246-250
4
5
6
7
8
9
Table B-1 Valid Human-Readable Font ASCII Characters
Titan™ 6200 Operator’s Manual
B-1
Table B-2 lists the font sizes. The numbers indicate the number of dots.
FONT
Font 0
Font 1
Font 2
Font 3
Font 4
Font 5
Font 6
Font 7
Font 8
HEIGHT
7
13
18
27
36
52
64
32
28
WIDTH
5
7
10
14
18
18
32
15
15
SPACING
1
2
2
2
3
3
4
5
5
Table B-2 Font Sizes
Font 0 96-character
alphanumeric, upper and lower
case.
Font 1 145-character upper and
lower case alphanumeric w/
descenders and ascenders.
Font 2 138-character alphanumeric,
upper and lower case.
Font 3 62-character
alphanumeric, uppercase.
B-2
Titan™ 6200 Operator’s Manual
Font 4 62-character
alphanumeric, uppercase.
Font 5 62-character
alphanumeric, uppercase.
Font 6 62-character alphanumeric, uppercase.
Titan™ 6200 Operator’s Manual
B-3
Font 7 OCR-A, size I.
Font 8 OCR-B, size III.
Font 9 Internal Triumvirate font.
Point sizes are selected by the number in the barcode height.
Larger point sizes can be obtained by increasing the height and width
multipliers (see the Programmer's Manual for more information).
B-4
Titan™ 6200 Operator’s Manual
Barcodes
Uppercase alpha names will print barcodes with human readable
interpretations. Lowercase alpha names will print barcodes only.
Font
A
B
C
D
E
F
G
H
I
J
K
L
M
N
O
p
Q
R
S
T
u
v
z
W1c
Bar Code
3 of 9
UPC-A
UPC-E
Interleaved 2 of 5
Code 128
(A,B,C)
EAN-13
EAN-8
Health Industry
Bar Code (HIBC)
Codabar
Interleaved 2 of 5
without Bars
MSI Plessey
Interleaved 2 of 5
(UPC CASE)
UPC 2 digit add.
UPC 5 digit add.
Code 93
Postnet
UCC/EAN Code
128
UCC/EAN Code
128 K-MART
NON EDI
UCC/EAN Code
128 Random
Weight
Telepen
UPS MaxiCode
FIM
PDF-417
Data Matrix
Length
Varies
11 digits
6 digits
Varies
Varies
Cksum
No
Yes
Yes
No
M-103
Valid Characters
0-9, A-Z, -. *$/+% and space char.
0-9
0-9
0-9
entire 128 ASCII character set.
12 digits
7 digits
Varies
Yes
Yes
M-43
Varies
(Min. 3)
Varies
No
M-10
0-9
0-9
0-9, A-Z, -$:/. The Host must
supply leading "+"'s
0-9, -, ., $, :, /, +, and the start/stop
codes: a, b, c, and d.
0-9
Varies
M-10
13
M-10
0-9. If + is last character, additional
MSI checksum will be added to the
bar code in place of the + character.
0-9
2 digits
5 digits
Varies
Varies
19 digits
Yes
Yes
No
Yes
Yes
0-9
0-9
All 128 ASCII characters
0-9
0-9
18 digits
Yes
0-9
Varies.
At least
34 digits
Varies
84
1 char.
Varies
Varies
Yes
0-9
Yes
Yes
No
Yes
Yes
All 128 ASCII characters
0-9, A-Z
A, B, C, or D
All ASCII characters
Any 8-bit data
Table B-3 Barcode Characteristics
Titan™ 6200 Operator’s Manual
B-5
B-6
Barcode A Code 3 of 9
Barcode B UPC-A
Barcode C UPC-E
Barcode D Interleaved 2 of 5
Barcode E Code 128
Barcode F EAN-13
Barcode G EAN-8
Barcode H Health Industry
Barcode (HBIC)
Titan™ 6200 Operator’s Manual
Barcode I Codabar
Barcode J Interleaved 2 of 5
w/module 10 checksum
Barcode K Plessey
Barcode L Interleaved 2 of 5
w/module 10 checksum and
shipping bearer bars
Barcode M 2 Digit UPC
addendum
Barcode N 5 Digit UPC
addendum
Barcode O Code 93
Barcode p Postnet
Titan™ 6200 Operator’s Manual
B-7
Barcode Q UCC/EAN Code
128
Barcode R UCC/EAN Code
128
KMART NON EDI
Barcode S UCC/EAN Code 128 Random Weight
B-8
Titan™ 6200 Operator’s Manual
Barcode T
Barcode z
Data Matrix
Barcode W
Titan™ 6200 Operator’s Manual
B-9
B-10
Titan™ 6200 Operator’s Manual
Appendix C
Cable Listings
An interface cable is required to connect the printer to the host. The
interface will be either an RS-232 serial cable or an IEEE Compliant
parallel cable. The necessary cable configuration for serial (RS-232)
interfaces are shown below. Contact your reseller or a DATAMAX
Customer Support Representative for ordering information.
STRAIGHT CABLE ( MXM)
Figure C-1 Null Modem Cable (MXM)
Note: This cable is used for typical connection to other DCE
equipment with Xon/Xoff flow control. Part Number 556000.
Titan™ 6200 Operator’s Manual
C-1
STRAIGHT CABLE (MM)
Figure C-2 Straight Cable (MM)
Note: This cable is used for typical connection to other DCE
equipment with Xon/Xoff flow control.
PC (DB25P) TO PRINTER
Figure C-3 PC (DB25P) to Printer
Note: This cable is used for connection to a PC compatible with
DB25P communication ports. Flow control is either
Xon/Xoff or CTS/DTR. Part number, 556002.
C-2
Titan™ 6200 Operator’s Manual
PC (DB9P) TO PRINTER
Figure C-4 PC (DB9P) to Printer
Note: This cable is used for connection to a PC compatible with
DB9P communication ports. Flow control is either
Xon/Xoff or CTS/DTR. Part number, 556001.
Titan™ 6200 Operator’s Manual
C-3
C-4
Titan™ 6200 Operator’s Manual
Warranty Information
Datamax Barcode Products
Limited Warranty Statement
Titan™ 6200
Printer
Datamax warrants to Purchaser that under normal use and service,
the Titan™ 6200, (with the exception of the thermal printhead)
purchased hereunder shall be free from defects in material and
workmanship for a period of (365) days from the date of shipment by
Datamax.
Expendable and/or consumable items or parts such as lamps, fuses,
labels and ribbons are not covered under this warranty. This warranty
does not cover equipment or parts which have been misused, altered,
neglected, handled carelessly, or used for purposes other than those
for which they were manufactured. This warranty also does not cover
loss, damages resulting from accident, or damages resulting from
unauthorized service.
Warranty Information
1
Thermal Printhead
This warranty is limited to a period of one year, (365 days), or
1,000,000 linear inches of use, whichever comes first, for the Titan™
6200 thermal printhead. This one year (365 days) warranty is valid
only if a Datamax - approved thermal or thermal transfer label media
is used, as defined in the then current Datamax list of approved
thermal/thermal transfer media, a copy of which is available from
Datamax. Failure to use Datamax-approved media is justification for
invalidation of this thermal printhead warranty. This warranty does
not cover printheads which have been misused, altered, neglected,
handled carelessly, or damaged due to improper cleaning or
unauthorized repairs.
Warranty Service Procedures
If a defect should occur during the warranty period, the defective
unit shall be returned, freight and insurance prepaid, in the original
shipping containers, to Datamax at: 4724 Parkway Commerce Blvd.,
Orlando, Florida, 32808. A Return Material Authorization (RMA)
number must be issued before the product can be returned. To open
an RMA please call the Datamax Customer Service Department at
(407) 523-5550. Please include your RMA number on the outside of
the box and on the shipping document. Include a contact name,
action desired, a detailed description of the problem(s), and examples
when possible with the defective unit. Datamax shall not be
responsible for any loss or damages incurred in shipping. Any
warranty work to be performed by Datamax shall be subject to
Datamax’s confirmation that such product meets Datamax warranty.
In the event of a defect covered by its warranty, Datamax will return
the repaired or replaced product to the Purchaser at Datamax’s cost.
With respect to a defect in hardware covered by the warranty, the
warranty shall continue in effect until the end of the original
warranty period, or for sixty (60) days after the repair or
replacement, whichever is later.
2
Warranty Information
General Warranty Provisions
Datamax makes no warranty as to the design, capability, capacity or
suitability of any of its hardware, supplies, or software.
Software is licensed on an “as is” basis without warranty. Except and
to the extent expressly provided in this warranty and in lieu of all
other warranties, there are no warranties, expressed or implied,
including, but not limited to, any warranties of merchantability or
fitness for a particular purpose.
Purchaser shall be solely responsible for the selection, use, efficiency
and suitability of Datamax’s products.
Limitation of Liability
In no event shall Datamax be liable to the purchaser for any indirect,
special or consequential damages or lost profits arising out of or
relating to Datamax’s products, or the performance or a breach
thereof, even if Datamax has been advised of the possibility thereof.
Datamax’s liability, if any, to the purchaser or to the customer of the
purchaser hereunder shall in no event exceed the total amounts paid
to Datamax hereunder by the purchaser for a defective product.
In no event shall Datamax be liable to the purchaser for any
damages resulting from or related to any failure or delay of Datamax
in the delivery or installation of the computer hardware, supplies or
software or in the performance of any services.
Some states do not permit the exclusion of incidental or
consequential damages, and in those states the foregoing limitations
may not apply. The warranties here give you specific legal rights,
and you may have other legal rights which vary from state to state.
Warranty Information
3
4
Warranty Information
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