MCK EXTender™ 7000 for Branch Offices - Datasheet

MCK EXTender™ 7000 for Branch Offices - Datasheet
MCK EXTender 7000 for Branch Offices
™
TM
™
MCK EXTender 7000
This integrated networking equipment provides the full functionality of the corporate
PBX/KTS to remote employees, regardless of their location or network connection,
and offers rich local calling capabilities and survivability to branch offices
The MCK EXTender 7000
is integrated networking
equipment that resides at the
remote branch office location
and communicates with the
PBX/KTS at the corporate
or main location via the
EXTender PBXgateway II,
which is connected to the
digital side of the PBX/KTS,
on the corporate voice
network.
PRODUCT OVERVIEW
Branch office users rely on
More and more organizations today find
Deceptively small for its considerable
the MCK EXTender 7000
themselves needing to expand into new
power, the MCK EXTender 7000 serves
for convenient, reliable and
regions to bring their operations closer
as the conduit for communication conver-
affordable connections to
to customers, partners and suppliers,
gence by aggregating, prioritizing and
the corporate voice system
or to draw from a larger pool of qualified
sending both the voice and data traffic
and to bring them closer
resources, or simply as a result of mergers
originated at the remote branch office to
and acquisitions. As expansion costs can
the corporate voice and data networks.
to their local customers,
partners and suppliers.
be considerable, organizations look for
This solution is ideal for
ways to leverage existing investments
With the MCK EXTender 7000, you have
companies with geographically
and resources across locations. MCK
instant access to the corporate PBX/KTS
dispersed branch offices with
solutions provide maximum flexibility for
system. Although the system may be
13 workers or more, situated
such organizations by meeting both their
located across the state, country or world,
outside of the PBX/KTS’ local
immediate needs as well as positioning
you make and receive calls as if both the
calling area, and that typically
for future growth into larger offices,
PBX/KTS and the local telephone company
have a moderate to high level
new technologies and networks.
(aka Local Exchange Carrier or LEC) were
of communication both locally
at arms length. The voice system can be
and with the corporate
The MCK EXTender 7000 for Branch
an Avaya DEFINITY®, a Nortel Meridian®
PBX/KTS.
Offices is the latest multi-user offering
or a Nortel Norstar® and the WAN
from MCK Communications. It is an
network connection may be circuit or
integrated networking product that
packet-based. MCK lets you choose what
delivers rich local calling capabilities,
suits your specific situation best for today
access to local trunk lines and the full
yet allows maximum flexibility for future
functionality of the corporate telephone
expansion. The MCK EXTender 7000 also
system to remote offices over circuit-
enables any phone connected to the central
and packet-based networks.
PBX/KTS to use the branch office's local
MCK’s Distributed Voice Solutions
affordably and seamlessly extend
the features and functionality of
existing corporate voice systems to:
• Branch Offices
• Call Centers
across traditional and nextgeneration networks.
The MCK EXTender 7000 for Branch
Offices seamlessly and affordably connects
remote offices to corporate resources,
eliminating the barriers between voice and
data, remote and corporate, local and
national, country and world.
lines resulting in significant telecommunication cost savings for the organization.
MCK EXTender 7000
™
The MCK EXTender 7000 unites
business office telephony across the
entire corporation. Regardless of
location, your employees have access
to the rich set of corporate PBX/KTS
features and functionality on all
calls, whether placed over the WAN
connection or the local lines. Plain old
telephone service (POTS) continues
to be available even when the WAN
connection to the central PBX fails.
System administrators and telecommunication managers appreciate the
inherent survivability and remote
management capabilities of the MCK
EXTender 7000. Moves, adds and
changes are amazingly easy and can
be done from a central location.
And these are just a few of the many
features and benefits available on the
MCK EXTender 7000 for Branch
Offices.
The MCK EXTender 7000 is equipped
with dual console ports (see picture
below). These ports allow a system
administrator to attach a modem to
one and use the other for a local
terminal connection. This versatility
makes remote troubleshooting and
maintenance a breeze.
FRONT VIEW
Two DB-9 console ports for easy
system management
KEY BENEFITS
•Unified Communications and
Centralized Management
Each employee, whether at the
corporate headquarters or a branch
office, is on the same voice system
and dialing plan and has access
to same features and applications
resulting in improved employee
productivity, customer service and
a unified image.
Day-to-day management of the
branch office's users can be done
from a central location, including
moves, adds and changes, as well
as system performance monitoring.
The MCK EXTender 7000 can be
remotely managed through a variety
of remote access options, and users'
port configurations and permissions
are controlled at the central PBX/KTS
as if all employees were physically
under one roof.
•Improved Return on Investment
Decentralized organizations with
multiple sites can leverage the full
functionality of a single PBX/KTS
and its supported applications.
No need to purchase an expensive
and hard-to-network voice system
and supported business applications
for each remote branch office.
•Network Efficiency
Ability to directly terminate the
network reduces footprint and wiring
requirements at both the corporate
and remote office locations. The
complete MCK EXTender 7000 and
EXTender PBXgateway II solution is
outfitted with a built-in T1 and PRI
interface eliminating the need to
purchase external network access
devices to connect to the Wide Area
Network (WAN). In addition, the dual
port integrated network card enables
the aggregation of voice and data
traffic for transmission to the main
office as well as the provisioning of
local dialing trunks for the
remote branch office.
•WAN Bandwidth Conservation
The MCK EXTender 7000 processes the
audio portion of calls made to either
extensions at the branch office or to the
local area, resulting in WAN bandwidth
preservation. The MCK EXTender 7000
only sends the voice traffic over the
WAN link when PBX/KTS features
are invoked.
•Business Quality Voice on Local Calls
The MCK EXTender 7000 relies on its
voice hairpinning feature to guarantee
business quality voice on calls made
and received using the local trunk lines.
•Survivability
Branch office employees connected
to the MCK EXTender 7000 are
able to place and receive local and
emergency calls even when the
WAN link to the corporate voice
network is down.
GENERAL SET-UP GUIDELINES
•The MCK EXTender 7000 connects
across the WAN to the EXTender
PBXgateway II installed on the
digital line side of the PBX/KTS
and terminates the digital sets
at the branch office.
•Every MCK EXTender 7000 comes
equipped with a dual port network
interface card required for the direct
termination of up to two T1 or
PRI lines.
KEY FEATURES
•Dual Port Integrated Network Card
The built-in network card available on
the MCK EXTender 7000 terminates up
to two (2) T1 or PRI lines eliminating the
need for separate CSUs or DSUs.
•DSU Functionality
The integrated network card enables
the MCK EXTender 7000 to be the single
network termination device for both
voice and data traffic at the remote
branch office.
•Rich Local Calling Capabilities With
Full Access to PBX/KTS Features
Multiple channels can be allocated from
the T1 or PRI line for use as local trunk
lines. The MCK EXTender 7000
manages voice traffic on calls made or
received on the local trunk lines.
•Long-distance Toll Bypass
Any user connected to the corporate
PBX/KTS can be configured to access a
local trunk line on the MCK EXTender
7000 when placing a call to the branch
office's local area.
•When running MCK's Remote Voice
Protocol™ (RVP) over circuit-switched
networks, the MCK EXTender 7000
interfaces directly with the network
connection via one of the network
interface ports. Frame relay networks
are terminated thru a FRAD or router.
•The MCK EXTender 7000 can be
configured to run on IP transport
over circuit-switched, frame relay
and IP networks.
•When running MCK's Remote Voice
Protocol over Internet Protocol™
(RVPoIP) over IP-based networks,
the MCK EXTender 7000 connects to
an IP-capable CSU/DSU or router
via one of the 10/100Base-T ports.
The CSU/DSU or router must be
configured to provide Quality of
Service* (QoS) support in order to
guarantee voice quality in RVPoIP
applications.
•Configuration and programming
can be accomplished via either an
HTML interface, or through a
console interface using a dialup
modem, direct serial connection,
Telnet, or inband RVP.
•Comprehensive Survivability
Local-hosted mode:
When the WAN link between
the MCK EXTender 7000 and the
EXTender PBXgateway II goes down,
users at the branch office can access
the local trunk lines to place and
receive calls via the PSTN.
Emergency mode:
Single analog port provides Plain
Old Telephone Service (POTS) for
emergency calls in the event of
wide area network failure.
PBX/KTS COMPATIBILITY
•Avaya DEFINITY® ECS
(all G3 releases)
•Nortel Meridian® and Norstar®
CONNECTORS INCLUDED IN BACKPLANE OF UNIT:
•Internal power supply
•One RJ-11 Analog port for POTS (emergency backup line)
•Network interface card with two RJ-45 connectors
•Two RJ-45 10/100Base-T Ethernet (AUX LAN for RVPoIP and/or remote management;
LAN for RVPoIP traffic)
•Two DB-25 WAN ports for serial RVP connection. Redundant interfaces include V.35,
RS-232 or RS-530
•One Amphenol connector for 50-pin RJ-21 cable for interface with digital telephone sets
MCK EXTender 7000
™
QUICK REFERENCE CHART
SOFTWARE SUPPORT
•TCP/IP protocol support for IP traffic
and management access
•RVPoIP uses UDP/IP protocol for voice
transmission
•Serial RVP uses HDLC encapsulation
for voice transmission
•Management and Utilities - Telnet,
inband RVP, RS-232 console interface,
SNMP and HTML
OPERATING SYSTEM & UPGRADE
•Wind River's VxWorks® operating system
•Software upgradeable via LAN FTP,
RS-232 serial port to PC, or inband
connection between the MCK EXTender
7000 and the EXTender PBXgateway II
MCK EXTenderTM 7000
MCK EXTenderTM 6000
Best suited for organizations with
branch offices located outside of the
PBX local calling area
Addresses the needs of branch offices
within the PBX local calling area
Includes integrated WAN interface
Uses external network termination
equipment such as a router
Cost-effective solution for sites with
13 or more users per location
Cost-effective solution for 12 or fewer
users per location
Best solution for geographically disperse
businesses looking for robust local calling
capabilities and survivability options
Best solution for businesses with low
requirements for access to local trunk lines
(i.e., inbound/outbound call centers,
regional businesses, etc.)
Easily scaleable in 24-user increments
Easily scaleable in 8 and 12-user increments
POWER SUPPLY
•Internal
VOICE PROTOCOLS
•Choice of voice compression standards:
G.729A (8 kbps)
G.726 (24 or 32 kbps ADPCM)
G.711 (64 kbps PCM)
•G.165 echo canceller software,
with MCK proprietary double-talk
detection enhancement
•MCK Remote Voice Protocol (RVP)
•MCK Remote Voice Protocol over IP
(RVPoIP)
•IP voice packets are tagged for network
traffic prioritization using IP Precedence
or DiffServ
•Universal auto ranging
•Line voltage: 100 – 240 V
•Frequency: 47 – 63 Hz
•Maximum power consumption:
75 Watts
DIMENSIONS
•Size: 17" x 11" x 1¾"
(432mm x 280mm x 44mm)
•Weight: 8.0 lbs (3.6 kg)
OPERATING ENVIRONMENT
•Temperature: 32° - 130° F (0° - 55° C)
HARDWARE
•Form Factor: Low profile, 1U rack
mountable unit
•Relative humidity: 5 to 95%
(non-condensing)
Other Components:
REGULATORY APPROVALS
•Motorola MPC860T processor
•FCC Part 15 Class A and FCC Part 68,
CE Mark, Industry Canada CS-03,
NRTL/CSA, VCCI Class 1 and
CISPR 22 Class A
•16 MB Flash Memory, 16 MB SDRAM
•DSP Analog Devices 2185 (52 MIPS)
WARRANTY
•One-year limited warranty
for parts and labor
Product specifications subject to change without notice.
MCK, the MCK logo, MCK EXTender, PBXgateway, RVP and
RVPoIP are trademarks of MCK Communications, Inc.
Other brand and product names referenced herein are
trademarks of their respective holders.
*MCK's IP-based products utilize Voice over IP (VoIP) technology to deliver remote voice solutions. The voice quality of these
solutions is dependent on variables such as available bandwidth, network latency and quality of service (QoS) initiatives,
all of which are controlled by the network and Internet service
providers. Because these variables are not in MCK's control,
it cannot guarantee the performance of the user's IP-based
remote voice solution.
© 2002 MCK Communications, Inc.
01-7000-0902
MCK Communications, Inc.
Corporate Headquarters
117 Kendrick Street
Needham, MA 02494-0708
Toll Free: 888-454-7979
Telephone : 617-454-6100
Fax: 617-454-6101
www.mck.com
Research & Development Center
4040 Bowness Road N.W.
Calgary, AB Canada T3B 3R7
Toll Free: 800-661-2625
Telephone: 403-247-9777
Fax: 403-247-9078
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