User manual | ScreenBeam CMS 2.5 User Guide

Central Management System
2.5
User Guide
Document and Software Copyrights
This Actiontec Document and all software offered through or used on this Actiontec Document are our property or the
property of our suppliers, sponsors, licensors or affiliates (collectively, "Business Partners"), and are protected by United
States and international copyright law, trademark law, and trade secret law, as well as other laws, rules and regulations.
We own a copyright in this Actiontec Document and in the selection, coordination and arrangement of the content
available through this Actiontec Document. Except as expressly provided herein, neither we nor our Business Partners
grant any rights to you under any patents, copyrights, trademarks or trade secret information. Accordingly, unauthorized
use of this Actiontec Document or any content available on this Actiontec Document may violate patent laws, copyright
laws, trademark laws, trade secret laws, and laws pertaining to privacy and publicity rights or other laws or regulations.
Copyright © 2016 Actiontec Electronics, Inc. All Rights Reserved. Actiontec, ScreenBeam, the Actiontec logo, and the
ScreenBeam logo and all page headers, custom graphics and button icons are the service marks, trademarks, and/or
trade dress of Actiontec ("Trademarks"). All other service marks, trademarks, product names and company names or
logos displayed in this Actiontec Document are the property of their respective owners. You may not use, copy,
reproduce, republish, upload, post, transmit, distribute or modify any of the Trademarks in any way, including in
advertising or publicity pertaining to distribution of materials on this Actiontec Document, without our prior written
consent.
Version Information
ScreenBeam Central Management System 2.5 User Guide
Version 1.00
Date: September 6, 2016
Company Information
Actiontec Electronics, Inc.
760 North Mary Ave.
Sunnyvale, California 94085
(408) 752-7700
(408) 541-9003 fax
www.actiontec.com
ScreenBeam Central Management System
Page 2
Table of Contents
Section 1 Overview and Setup ....................................................................................................................................6
1.1
Introduction ...................................................................................................................................................................... 6
1.2
Minimum System Requirements ...................................................................................................................................... 8
1.3
Preparing the System ........................................................................................................................................................ 9
1.4
Installing the Software .................................................................................................................................................... 11
1.5
Getting to Know the User Interface ................................................................................................................................ 16
1.5.1
Menu Bar ........................................................................................................................................................................ 17
1.5.2
Action Bar........................................................................................................................................................................ 17
1.5.3
Receiver List .................................................................................................................................................................... 17
1.5.4
Group Pane ..................................................................................................................................................................... 17
1.5.5
Receiver Pane ................................................................................................................................................................. 17
1.5.6
Status Bar ........................................................................................................................................................................ 18
1.5.7
Scheduler ........................................................................................................................................................................ 18
1.5.8
Selecting Receivers ......................................................................................................................................................... 18
1.6
Customizing the Column Header of the Receiver Pane .................................................................................................. 18
1.6.1
Hiding a Column .............................................................................................................................................................. 19
1.6.2
Hiding or Showing Columns ............................................................................................................................................ 19
1.6.3
Arrange Sequence for Active Columns ........................................................................................................................... 21
1.6.4
Adjusting Size for a Column ............................................................................................................................................ 23
1.6.5
Adjusting Size for all Columns ......................................................................................................................................... 24
1.7
Setting up the Close Button Behavior ............................................................................................................................. 25
1.8
Setting up the CMS’ Display Language............................................................................................................................ 27
1.9
Checking the CMS Version .............................................................................................................................................. 29
1.10
Closing the CMS Software ............................................................................................................................................... 30
Section 2 Setting up Receivers .................................................................................................................................. 32
2.1
Hardware Connection ..................................................................................................................................................... 32
2.1.1
Wired Connection ........................................................................................................................................................... 32
2.1.2
Wireless Connection ....................................................................................................................................................... 33
2.2
Network Topology .......................................................................................................................................................... 36
2.3
Configuring a Receiver’s Network Interface ................................................................................................................... 38
Section 3 Discovering Receivers ................................................................................................................................ 42
3.1
Setup Port Forwarding .................................................................................................................................................... 42
3.2
DNS Discovery ................................................................................................................................................................. 43
3.2.1
Configure DNS and DHCP Servers ................................................................................................................................... 43
ScreenBeam Central Management System
Page 3
3.2.2
3.3
Deploy the ScreenBeam Receivers ................................................................................................................................. 46
UPnP Discovery ............................................................................................................................................................... 47
3.3.1
Turning on UPnP in Windows ......................................................................................................................................... 47
3.3.2
Turning on UPnP in the Router ....................................................................................................................................... 50
3.3.3
Discover Receivers Using UPnP....................................................................................................................................... 50
3.4
Discover Receivers Using a USB Drive ............................................................................................................................. 52
3.5
Deleting Offline Receivers ............................................................................................................................................... 56
3.6
Locating Your Receiver.................................................................................................................................................... 57
Section 4 Group Management .................................................................................................................................. 60
4.1
Create a Group ................................................................................................................................................................ 60
4.2
Add Receivers to a Group ............................................................................................................................................... 63
4.3
Release Receivers from a Group ..................................................................................................................................... 65
4.4
Modify a Group ............................................................................................................................................................... 67
4.5
Delete a Group ................................................................................................................................................................ 69
Section 5 Receiver Settings ....................................................................................................................................... 71
5.1
Configure a Single Receiver............................................................................................................................................. 71
5.2
Configure Multiple Receivers .......................................................................................................................................... 73
5.3
Configuring Receivers using a USB Flash Drive ............................................................................................................... 76
5.4
Setting the Screen Saver Image ...................................................................................................................................... 78
5.4.1
Screen Saver Image Requirements ................................................................................................................................. 78
5.4.2
Setting the Screensaver Image ....................................................................................................................................... 78
5.5
Setting a Background Image ........................................................................................................................................... 81
5.5.1
Background Image Requirements ................................................................................................................................... 81
5.5.2
Setting a Background Image ........................................................................................................................................... 81
Section 6 Updating Receiver Firmware ..................................................................................................................... 85
6.1
Firmware Update Server ................................................................................................................................................. 85
6.2
Update the Receiver Firmware ....................................................................................................................................... 85
Section 7 Receiver Logs ............................................................................................................................................ 89
7.1
Set up Debug Level for Receivers .................................................................................................................................... 89
7.2
Enable Receiver Log Upload............................................................................................................................................ 93
7.2.1
Logged Events ................................................................................................................................................................. 93
7.2.2
Enabling Receiver Logging .............................................................................................................................................. 93
7.3
Viewing Receiver Logs..................................................................................................................................................... 98
7.4
Log Management ............................................................................................................................................................ 99
Section 8 CMS Server Settings ................................................................................................................................ 102
8.1
Switch Receiver to a different CMS Server ................................................................................................................... 102
ScreenBeam Central Management System
Page 4
8.2
Modify CMS Server Settings.......................................................................................................................................... 105
Section 9 Receiver Maintenance ............................................................................................................................. 107
9.1
Reboot Receivers .......................................................................................................................................................... 107
9.2
Restore Receiver Factory Defaults ................................................................................................................................ 109
9.3
Receiver Description ..................................................................................................................................................... 112
Section 10 Scheduling Tasks ................................................................................................................................... 115
10.1
Creating a New Task...................................................................................................................................................... 115
10.2
Modifying a Task ........................................................................................................................................................... 120
10.3
Deleting a Task .............................................................................................................................................................. 121
10.4
Turning on/off a Task .................................................................................................................................................... 123
10.5
View Running Result of a Task ...................................................................................................................................... 124
Section 11 Troubleshooting .................................................................................................................................... 127
Section 12 Appendix .............................................................................................................................................. 129
12.1
OpenSSL Commands for Converting Certificate Format ............................................................................................... 129
ScreenBeam Central Management System
Page 5
Section 1
Over view and Setup
Congratulations on purchasing your ScreenBeam™ Central Management System (CMS). With this solution
Actiontec Electronics, Inc. provides a full set of tools to simplify the configuration and management of your
ScreenBeam receivers. We recommend reading through this section to familiarize yourself with the features
and benefits the ScreenBeam™ Central Management System has to offer.
1.1 Introduction
Actiontec’s ScreenBeam™ Central Management System (CMS) is a full-featured software utility to
remotely configure and manage a group of ScreenBeam wireless display receivers. After the initial
setup, the CMS utility will communicate over your network to each ScreenBeam receiver, allowing for
full control of each unit. This CMS utility will ease the burden of having to configure each ScreenBeam
receiver in your network individually.
DNS Discovery: Use your corporate DNS to automatically have each ScreenBeam Receiver connect to
your ScreenBeam CMS server.
UPnP Discovery: Discover all your local network receivers automatically by enabling UPnP. CMS will
automatically populate the Receiver list with all discovered ScreenBeam receivers in your network.
USB Configuration Tool: Easily generate the necessary configuration files to define receiver IP
parameters and the CMS server to connect to, then write to a flash drive. Plug the drive into the
ScreenBeam receiver and it will automatically configure itself to the values you set.
CMS Handoff: Seamlessly switch which CMS PC a receiver, or set of receivers, will connect to.
Remote Settings: Make parameters changes for one-to-many receivers from the CMS server remotely.
All the settings that are available for each receiver locally are also available through the CMS server.
Firmware Update: Update firmware for receivers in batch using the ScreenBeam CMS server.
Grouping: Organize receivers into group sets allowing you to easily select a particular set of receivers
for configuration and management.
Task Scheduler: Schedule tasks for managing the receivers.
Logging: Save receiver logs locally on the CMS server or to a remote FTP server. Logs can be updated
on a schedule that you define.
Reboot/Restore: Remotely reboot receivers or set them back to factory default.
ScreenBeam Central Management System
Page 6
ScreenBeam Central Management System
Page 7
1.2 Minimum System Requirements
Requirement s
For PC running the ScreenBeam CMS software:
•
Microsoft Windows 7, 8, 8.1, or 10
•
Core i3 or equivalent processor
•
4 gigabyte RAM
•
200 MB of free HDD space
•
Stable 100/1000Mbps Ethernet network, and/or 802.11a/b/g/n wireless network
Open the following ports to the PC running ScreenBeam CMS:
•
TCP 7237: To communicate with the receivers
•
TCP 7238: For uploading receiver logs to the CMS server
Note: Both ports are customizable. These are the default values.
Companion servers:
•
HTTP Server (for receiver firmware downloads, screensaver update, and background update)
•
Internal corporate DNS Server (optional, but strongly recommended)
•
FTP Server (optional)
Supported ScreenBeam Receivers:
•
ScreenBeam 960
•
ScreenBeam 750
•
ScreenBeam Enterprise 950
•
ScreenBeam Enterprise 950P
•
ScreenBeam Pro Business Edition1
•
ScreenBeam Education Edition 21
1
ScreenBeam hardware model # SBWD100B requires either a USB-to-Ethernet adapter (SBETH100) or ScreenBeam CMS WLAN Adapter
(SBT100U)
ScreenBeam Central Management System
Page 8
1.3 Preparing the System
Follow the instructions below to prepare your selected PC for use with the ScreenBeam CMS software.
1. Assign a fixed IP address for the PC.
Figure 1.3-1
Note: A fixed IP address is required. Using a dynamic IP address may cause lost connectivity
between the CMS server and the receivers.
2. If applicable, enter the corporate DNS address for your network.
Figure 1.3-2
ScreenBeam Central Management System
Page 9
Note: A corporate DNS server is required if you will be discovering receivers using the DNS
method. Refer to Section 3.2 DNS Discovery for details.
3. Make sure SSDP Discovery service is running. Start the Services Manager by typing services.msc from the
Run or Search bar.
Figure 1.3-3
4. Scroll down to SSDP Discovery and double click it. Set the Startup type to Automatic and start it if the
service is not running.
Figure 1.3-4
Note: Enabling this service is only required if using the UPnP method for receiver discovery.
Refer to Section 3.3 UPnP Discovery for details.
ScreenBeam Central Management System
Page 10
1.4 Installing the Software
Follow the instructions below to install the ScreenBeam Central Management System application to
your PC.
1. Insert the installation media into your PC. Double-click the setup.exe file to launch the setup program if it
doesn’t automatically run.
Figure 1.4-1
2. You may see the following User Account Control message. Select Yes to continue.
Figure 1.4-2
3. The setup wizard Welcome screen appears. Select Next to continue.
ScreenBeam Central Management System
Page 11
Figure 1.4-3
4. Click the I accept the terms in the license agreement checkbox to accept the terms and click Next to
continue.
Figure 1.4-4
5. Enter a location to install the program, or accept the default location. Click Next to continue.
ScreenBeam Central Management System
Page 12
Figure 1.4-5
6. ScreenBeam CMS is ready to install. Click on Install to continue.
Figure 1.4-6
ScreenBeam Central Management System
Page 13
7. The setup wizard will copy the program file to the appropriate locations.
Figure 1.4-7
8. Select the Launch ScreenBeam Central Management System checkbox to launch the program after
completing the setup. Click Finish to close the setup wizard.
Figure 1.4-8
ScreenBeam Central Management System
Page 14
Note: A ScreenBeam Central Management System shortcut will also appear on the Desktop and
in your Start Menu.
9. The Communication Ports box appears. Set the CMS Communication Port and Log Upload Port to use for
your CMS. These ports must NOT be used. Click OK to save the settings and launch the ScreenBeam Central
Management System program.
CMS Communication Port: Receivers communicate with the CMS through this port.
Log Upload Port: Receivers upload logs to the CMS through this port.
Figure 1.4-9
Note: You can change these values at any time. Refer to Section 8.2 Modify CMS Server Settings
for more information.
10. The following Windows Firewall screen may appear. Select to allow ScreenBeam Central Management
System through the firewall. Click Allow access to continue.
Figure 1.4-10
ScreenBeam Central Management System
Page 15
1.5 Getting to Know the User Interface
You should familiarize yourselves with the server interface before using the server to manage your
receivers. The figure below shows the main interface of the CMS.
Figure 1.5-1
Figure 1.5-2
ScreenBeam Central Management System
Page 16
Figure 1.5-3
1.5.1 Menu Bar
The Menu Bar is a list of tabs which open up a list of functions in the Action Bar for the selected option.
• Policy: configuring receiver settings, maintenance, and logging
•
Group: managing all your receivers into custom groups
•
Log: enabling log uploads to the local server or a remote FTP server
•
Discovery: adding your receivers and configuring settings for your CMS server
•
Options: managing logs and customizing the Close button behavior; searching for receivers
•
Help: getting help and information about the CMS software and software upgrade
1.5.2 Action Bar
The Action Bar displays the functions you can perform for the selected receivers. The Action Bar can be hidden
or shown by double-clicking the tab header.
1.5.3 Receiver List
The Receiver List displays all the receivers configured in the system.
1.5.4 Group Pane
The Group Pane displays all the custom groups that you have created. And you can select receivers by group.
To select a group, you must check the checkbox to the left of that group name.
1.5.5 Receiver Pane
The Receiver Pane displays the ScreenBeam receivers of the selected group/groups.
ScreenBeam Central Management System
Page 17
1.5.6 Status Bar
The Status Bar displays the status of ScreenBeam receivers, such as the total number of receivers, and the
number of online receivers.
1.5.7 Scheduler
The Scheduler allows users to schedule tasks for receivers.
1.5.8 Selecting Receivers
The selection conventions comply with those in Windows.
Selecting a receiver: To select a receiver, click a receiver entry on the receiver list. The selected receiver is
highlighted.
Selecting multiple receivers: To select multiple receivers: hold down the “Ctrl” key and click the desired
receivers. The selected receivers are highlighted. You can also deselect a receiver (or receivers) by holding
down the “Ctrl” key and then clicking the receiver (or receivers).
Selecting receivers in the Group Pane: To select all receivers in a group, check the checkbox of that group.
All selected receivers are highlighted. To deselect the receivers in a group, clear the check mark. The two
selection methods discussed above also apply here.
You must note that clicking the group name (the box not checked) will display all receivers of this group in
the receiver list, but they are not selected. In the example below, receiver “Actiontec 7A26” is not selected.
Figure 1.5-4
1.6 Customizing the Column Header of the Receiver Pane
The column header of the Receiver Pane is customizable. You can choose to hide or show a specific column. Currently,
these columns are available: Receiver Name, Receiver Status, Receiver MAC, IP Address, Model Name, Hardware
Version, Firmware Version, Receiver Feedback, EAP-TLS certificate expired, WiFi Channel, Receiver Location, and Note.
Receiver Name: This column displays the receiver’s Receiver Name.
Receiver Status: This column displays the receiver’s status, such as Online, Offline, and Busy.
Receiver MAC: This column displays the receiver’s MAC address.
IP Address: This column displays the receiver’s IP address.
Model Name: This column displays the receiver’s model name.
Hardware Version: This column displays the receiver’s hardware version number.
Firmware Version: This column displays the receiver’s firmware version number.
ScreenBeam Central Management System
Page 18
Receiver Feedback: This column displays feedback information from the receiver, such as firmware update status,
receiver setup status.
EAP-TLS certificate expired: This column displays the expiration date of the certificate.
WiFi Channel: This column displays the receiver’s Wi-Fi channel.
Receiver Location: This column displays the receiver’s location information.
Note: This column displays user-defined information for the receiver.
Note: By default, these columns are hidden: EAP-TLS certificate expired, Hardware Version, WiFi Channel, Receiver
Location, and Note.
1.6.1 Hiding a Column
Follow the procedure below to hide a column,
1. Move your mouse pointer to the desire column. The column will be highlighted.
Figure 1.6-1
2. Right-click the column and select “Hide Column” from the shortcut menu that appears.
Figure 1.6-2
3. The selected column is hidden.
1.6.2 Hiding or Showing Columns
Follow the procedure below to hide or show more than one columns,
ScreenBeam Central Management System
Page 19
1. Move your mouse pointer to any column on the column header bar. The pointed column will be highlighted.
Figure 1.6-3
2. Right-click the column and select “Choose Columns” from the shortcut menu that appears.
Figure 1.6-4
3. The “Choose Columns” window appears.
Figure 1.6-5
ScreenBeam Central Management System
Page 20
4. Select one or more columns in the Active Column pane, and click the Hide button to move these columns to the
Inactive Column pane. Click OK to hide the selected columns.
Figure 1.6-6
5. Do the opposite to show the desired columns.
1.6.3 Arrange Sequence for Active Columns
Follow the procedure below to arrange sequence for active columns,
1. Move your mouse pointer to any column on the column header bar. The pointed column will be highlighted.
Figure 1.6-7
2. Right-click the column and select “Choose Columns” from the shortcut menu that appears.
ScreenBeam Central Management System
Page 21
Figure 1.6-8
3. The “Choose Columns” window appears.
Figure 1.6-9
4. Select the desired column and click the “Move Up” or “Move Down” button to arrange the sequence.
ScreenBeam Central Management System
Page 22
Figure 1.6-10
5. Repeat the step above the arrange sequence for other columns. Click OK to confirm.
1.6.4 Adjusting Size for a Column
Follow the procedure below to adjust size for a column,
1. Move your mouse pointer to the desire column. The column will be highlighted.
Figure 1.6-11
2. Right-click the column and select “Size Column to Fit” from the shortcut menu that appears.
ScreenBeam Central Management System
Page 23
Figure 1.6-12
3. The selected column will be adjusted to fit the size of its content.
Note: You can also adjust the size of a column by dragging the right separator of that column.
1.6.5 Adjusting Size for all Columns
Follow the procedure below to adjust size for all columns,
1. Move your mouse pointer to any column on the column header bar. The pointed column will be highlighted.
Figure 1.6-13
2. Right-click the column and select “Size All Columns to Fit” from the shortcut menu that appears.
ScreenBeam Central Management System
Page 24
Figure 1.6-14
3. The active columns will be adjusted to fit the size of their contents.
1.7 Setting up the Close Button Behavior
You can customize the behavior of the Close button here. By clicking the Close button, the CMS’s main window will
minimize to the notification area or the CMS is closed, depending on your choice.
1. Launch the CMS software and go to the Options tab.
Figure 1.7-1
2. Select the Options button from the Action Bar.
Figure 1.7-2
3. The ScreenBeam CMS – Options window appears.
ScreenBeam Central Management System
Page 25
Figure 1.7-3
4. Go to the Close Button section, and select a desired option.
Minimize to the Notification Area: Minimize the CMS window to the Notification Area.
Exit immediately: Close the CMS application immediately.
Don’t ask me again: The CMS software will remember your choice and not show this window any more if this
option is selected (checked).
ScreenBeam Central Management System
Page 26
Figure 1.7-4
5. Click OK to save your settings.
1.8 Setting up the CMS’
CMS ’ Display Language
Users can change the display language for the CMS. Currently available languages include: English, Simplified Chinese,
Traditional Chinese, and Japanese.
1. Launch the CMS software and go to the Options tab.
Figure 1.8-1
2. Select the Options button from the Action Bar.
ScreenBeam Central Management System
Page 27
Figure 1.8-2
3. The Options window appears.
Figure 1.8-3
4. Go to the Language section, and select a desired option.
ScreenBeam Central Management System
Page 28
Figure 1.8-4
5. Click OK to save your settings.
1.9 Checking
Checki ng the CMS Version
Go to the Help tab, and click the About button to display information about your ScreenBeam CMS
software.
Figure 1.9-1
ScreenBeam Central Management System
Page 29
Figure 1.9-2
1.10
Closing
Clos ing the CMS Software
Follow the procedure to close the CMS software:
1. Click the Close button in the upper right corner of the CMS window.
Figure 1.10-1
2. The Select your preference window appears.
Minimize to the Notification Area: Minimize the CMS window to the Notification Area.
Exit immediately: Close the CMS application immediately.
Don’t ask me again: The software will remember your choice and not show this window any
more if this option is selected (checked).
Figure 1.10-2
Note: You can change these settings in the Options menu. Refer to Section 1.7 Setting up the Close
Button Behavior for details.
3. Select Exit immediately and click OK to close the software.
ScreenBeam Central Management System
Page 30
You can also close the CMS with the method below:
Click the
button in the upper left corner and select Exit to close the CMS software.
Figure 1.10-3
ScreenBeam Central Management System
Page 31
Section 2
Setting up Receivers
For receivers of hardware model (#SBWD950A or #SBWD960A), they can connect to the LAN or Wireless LAN
network directly for CMS. For receivers of hardware model (#SBWD100B), you must connect each ScreenBeam
receiver to the network with the Actiontec USB-to-Ethernet Adapter (Model: SBETH100) or USB-to-Wireless
Adapter (Model: SBT100U). The receiver will obtain an IP address automatically if a DHCP server is available.
2.1 Hardware Connection
There are two solutions for connecting ScreenBeam Pro to the CMS server: wired and wireless.
2.1.1 Wired Connection
For receivers of hardware model SBWD950A or SBWD960A, connect the receivers to your network
through the Ethernet ports provided.
For receivers of hardware model SBWD100B, you need to connect the receiver to your network using a
USB-to-Ethernet Adapter (Model: SBETH100).
Follow the procedure below to connect the receiver to a CMS server:
1. Connect the USB-to-Ethernet adapter to the USB port on the ScreenBeam Receiver.
Figure 2.1-1. Example of Education Edition 2 receiver (HW Model #SBWD100B) with USB-to-Ethernet Adapter
2. Connect one end of an Ethernet cable to the port on the USB-to-Ethernet Adapter.
Note: For the receiver with an Ethernet port provided, connect the Ethernet cable to this port.
3. Connect the other end to a port on your router/switch/hub on your network.
ScreenBeam Central Management System
Page 32
Note: Connect the USB-to-Ethernet Adapter to your network when the receiver is in Ready to Connect state.
2.1.2 Wireless Connection
Follow the procedure below to connect the receiver to a CMS server:
1. Prepare and properly configure a wireless router (AP). Then deploy this router in your network.
2. Plug the CMS WLAN Adapter to the USB port of the ScreenBeam receiver.
Figure 2.1-2. Example of Education Edition 2 receiver (HW Model #SBWD100B with CMS WLAN Adapter
Note: This step is for ScreenBeam receivers of hardware model only.
3. Power on the ScreenBeam receiver, and log into the local management console of the receiver. Refer to the
receiver’s user manual for details.
4. Go to the Remote Management tab page.
Figure 2.1-3
5. Properly configure the wireless connection parameters in the “Wireless Connection Property Settings”
section.
Figure 2.1-4
ScreenBeam Central Management System
Page 33
•
Network Name: The SSID of the wireless router (AP).
•
Security Type: Select a security type, the one you have selected on your wireless router. Available
security types are Open, Shared, WPA-PSK[TKIP], WPA2-PSK[AES], WPA-PSK[TKIP]+WPA2-PSK[AES],
PEAP/MSCHAPV2, and EAP-TLS.
•
Status: It displays the connection states.
When Shared, WPA-PSK[TKIP], WPA2-PSK[AES], or WPA-PSK[TKIP]+WPA2-PSK[AES] is selected,
•
User Name: Not used.
•
Password: The pre-shared password for the wireless SSID.
When PEAP/MSCHAPV2 is selected,
•
User Name: This is for authentication through a RADIUS server. It is RADIUS account User Name.
•
Password: It is RADIUS account password.
When EAP-TLS is selected, the following items are available:
•
User Name: It is the User Principal Name or RADIUS Identity (if necessary).
Note: The User Name supports these characters: a-z, A-Z, 0-9, @, ., and _.
•
Password: It is the password of the Private Key.
•
System Date & Time: It is used to set date and time for the receiver. You should set the date and time
according to the validity period of the certificates.
•
CA Certificate: It is the root certificate. Click the Browse button to browse and add the certificate.
•
User Certificate: It is the user certificate. Click the Browse button to browse and add the certificate.
•
Private Key: It is the user’s private key. Click the Browse button to browse and add the certificate.
•
Validity Period: It displays the effective period of the certificates.
Note:
Currently, only certificates in the “.pem” format are supported, and the certificates must be
generated using the “DER encoded binary X.509” method.
The length of the certificate file name must not exceed 64 bytes, and the file size must be less than
100 KB.
All the three certificates are required for authentication.
You must select the right certificate file for each type of certificate.
6. Click the Connect button, and then the adapter will connect to the wireless router (AP).
Note:
Connect the CMS WLAN Adapter to your network when the receiver is in Ready to Connect state.
The CMS WLAN Adapter may take some time to connect to your network, depending on your network
environment.
ScreenBeam Central Management System
Page 34
You can also update the certificates using the CMS. Follow the procedure below:
1. Upload the new certificates to the HTTP server, and obtain the URL addresses of the certificate files.
2. Select one or more receivers in the CMS.
3. Select Policy > Settings > Choose a Product.
4. The Change Settings screen appears. Select Wireless Connection Settings in the Network Settings (Remote
Management) section.
5. Select EAP-TLS in the Security Type list, and check the Install new certificates box.
6. Enter the URL addresses of the certificates to the corresponding fields, and configure other options.
7. Click Install Certificates to save the certificate files to the receiver.
8. Wait a few moments. The certificate installation may take some time depending on the number of receiver
selected. You can check the certificate installation status in the Receiver Feedback column.
You can also install the certificates for the receiver by using a USB flash drive. Follow the procedure below:
1. Plug a USB flash drive (FAT32 formatted) into a USB port on the device where the CMS is running.
2. Select Discovery > USB Auto Configure Receiver on the CMS main screen.
3. The USB Auto Configuration screen appears. Select your product, and then select Receiver CMS and
Remote Management Settings or All Settings. Click Next.
4. Select Wireless Connection Settings, and select EAP-TLS in the Security Type list.
5. Select the certificates and properly configure other options.
ScreenBeam Central Management System
Page 35
Note: You must select the right certificate file for each type of certificate.
6. Click Save to save settings to the USB flash drive.
7. Remove the USB flash drive.
8. Verify that the receiver is idle (Ready to connect screen is displaying).
9. Plug the USB flash drive into the USB port on the receiver.
10. The receiver configures itself with the settings saved in the USB flash drive.
11. The receiver restarts after the configuration is complete.
2.2 Network Topology
The figure below shows a sample network topology. It shows different receivers in various levels of
the network and how each device is configured to maintain communication between the receiver and
the CMS server.
•
•
•
Router 192.198.2.1 is at the highest level
Routers 192.168.2.100 and 192.168.2.200 are 2nd level and assigned IP addresses from Router
192.198.2.1
The CMS server, Firmware Update Server, and a ScreenBeam Receiver are in the network segment
created by router 192.168.2.100. This receiver can be discovered using UPnP.
ScreenBeam Central Management System
Page 36
•
•
•
Port forwarding is set up for the two servers: 7237, 7238 to the CMS server and 81 for the HTTP server
Corporate DNS server has IP 192.168.2.2. The domain aeisbcms.aeisbmgt.com is entered and routed to
IP 192.168.1.5.
The remaining receivers, outside of the local LAN where the CMS resides, must be configured with the
CMS port and WAN IP of the router the CMS server is connected to.
Figure 2.2-1
ScreenBeam Central Management System
Page 37
2.3 Configuring a Receiver’
Receiver ’ s Network Interface
ScreenBeam receivers are set to acquire an IP address using DHCP by default (recommended).
However, you can set a static IP and define a DNS server for each receiver. Follow the procedure
below to set up a receiver’s network interface using a USB flash drive:
1. Connect a USB flash drive to a USB port on the CMS server.
2. Open the CMS software, go to the Discovery tab, and click the USB Auto Configure Receiver button.
Figure 2.3-1
3. The USB Auto Configuration window appears. Select a ScreenBeam product. Note: select a model name first
and then a product name (firmware).
Figure 2.3-2
4. Select the Receiver CMS and Remote Management Settings or All Settings option and click the Next button
to continue.
ScreenBeam Central Management System
Page 38
Figure 2.3-3
5. Select the TCP/IP Settings option, and configure IP and DNS settings.
Auto (IP Policy/DNS Policy): When you choose this option, the receiver will obtain an IP address and a
DNS server IP address automatically from the network DHCP server.
Static (IP Policy/DNS Policy): When you choose this option, you can define an IP address and a DNS
server IP address for the receiver.
ScreenBeam Central Management System
Page 39
Figure 2.3-4
6. Select your USB flash drive in the Select a USB flash drive drop-down box, and then click Save to save the
settings to the selected USB flash drive.
7. Safely remove the USB flash drive from the server and then plug it to the receiver.
Note: The receiver must be in the idle state. You may disconnect the USB-to-Ethernet adapter at
this point if it is connected to the receiver.
8. The receiver configures itself with the settings saved in the USB flash drive, and reboots. The configuration
status will be displayed on the display device where the receiver is connected.
Figure 2.3-5
ScreenBeam Central Management System
Page 40
9. After the reboot, the receiver is configured successfully. You can check the IP address of the receiver, which
is displayed on the connected display device.
10. Remove the USB flash drive from the receiver and reconnect the USB-to-Ethernet adapter to connect the
receiver to the network.
ScreenBeam Central Management System
Page 41
Section 3
Discovering Receivers
The following section helps you discover and add ScreenBeam receivers to your CMS server. There are three
methods to discovering receivers: DNS Discovery, UPnP, or USB Drive method. DNS Discovery is the
recommended method, but requires a corporate DNS that you can manage. UPnP will work for receivers that
are in the same local network as your CMS server. Otherwise, you will have to use the USB method. We will
guide you through using each method below.
3.1 Setup Port Forwarding
You must set Port Forwarding on the router the Central Management Server is connected to. The
following are generic steps for setting up port forwarding. Please refer to your router manual for
specific instructions.
1. Login to the router's management page.
Figure 3.1-1
2. Navigate to the Port Forwarding section.
3. Add an entry, with the server IP address set to the IP address of the computer running the ScreenBeam
CMS software. You will need to forward both the CMS Server Port and the Log Server Port.
Figure 3.1-2
Note: The server must be assigned with a fixed IP address.
ScreenBeam Central Management System
Page 42
Note: For more information about the CMS server’s port number, refer to Section 1.4 Installing
the Software.
3.2 DNS Discovery
The DNS Discovery method is the simplest way to have all your ScreenBeam receivers discovered by
the CMS server. It requires very little user interaction once your network is configured properly.
Note: You should carefully plan your network. In a DNS environment, changing IP address may take a
long time (hours to days) to take effect.
3.2.1 Configure DNS and DHCP Servers
ScreenBeam wireless display receivers support DHCP Option 15. They can obtain domain information from
the DHCP server automatically.
1. Add a DNS record for the ScreenBeam CMS host to your corporate DNS server.
Figure 3.2-1
ScreenBeam Central Management System
Page 43
Figure 3.2-2
Note:
The default hostname for the CMS is “aeisbcms”. By default, ScreenBeam Pro Wireless Display
Receivers will resolve this hostname first (if no CMS server IP/hostname/FQDN is defined).
ScreenBeam receivers can resolve a domain name with six labels at most.
If your ScreenBeam CMS hostname is too long or difficult to remember, you can add an alias name (CNAME)
for the ScreenBeam CMS host.
ScreenBeam Central Management System
Page 44
Figure 3.2-3
Figure 3.2-4
2. Configure the DHCP servers used to provision network addresses to the ScreenBeam receivers to assign
this DNS to its clients. Define the DNS server and the address pool.
ScreenBeam Central Management System
Page 45
Figure 3.2-5
3. Enable Option 15 in the DHCP server, and define the domain that you use to manage the receivers.
Figure 3.2-6
Note: If Option 15 is not available on your DHCP server, neglect this step. In this case, you need to use
the Full Qualified Domain Name (FQDN).
3.2.2 Deploy the ScreenBeam Receivers
1. Launch the ScreenBeam CMS software.
2. Verify your ScreenBeam receivers are powered on and connected to your network through the USB-toScreenBeam Central Management System
Page 46
Ethernet Adapter or CMS WLAN Adapter.
3. When the receivers are assigned an IP they will automatically connect to the CMS server. You should
see the ScreenBeam receivers listed on the Receiver Pane on the CMS software.
Figure 3.2-7
3.3 UPnP Discovery
UPnP may be the quickest method to discovering your ScreenBeam receivers. However, this method
will only work if the CMS server and your ScreenBeam receivers are all on the same local network. You
must first turn on UPnP in Windows and the routers before performing the UPnP discovery.
3.3.1 Turning on UPnP in Windows
1. In Windows open Control Panel, locate and select Network and Sharing Center
ScreenBeam Central Management System
Page 47
Figure 3.3-1
2. In the left pane, click the link for Change advanced sharing settings
Figure 3.3-2
3. In the Network discovery section, select the option for Turn on network discovery.
ScreenBeam Central Management System
Page 48
Figure 3.3-3
4. Click Save changes to save the settings.
ScreenBeam Central Management System
Page 49
3.3.2 Turning on UPnP in the Router
Make sure your router provides the UPnP function. Follow the procedure below to turn on the UPnP function:
1. Access the router’s management page.
2. Go to the UPnP section.
3. Check the “Turn UPnP On” box.
Figure 3.3-4
3.3.3 Discover Receivers Using UPnP
If the Central Management System server and the receivers are all in the same local network segment, the
receivers can discover and report to the management server automatically when the server has UPnP enabled.
Follow the procedure below to discover your receivers with UPnP function.
1. Launch the CMS software.
2. Select the Discovery tab, and click the Start up UPnP button.
Figure 3.3-5
ScreenBeam Central Management System
Page 50
3. The UPnP Settings box appears.
Figure 3.3-6
4. Properly configure CMS Server IP/Hostname/FQDN and CMS Communication Port. Click the Start UPnP
button to start the UPnP function on the CMS server.
CMS Server IP/Hostname/FQDN: It is the IP address, or FQDN/hostname/domain name/alias name
of the new CMS server. Enter the IP address or FQDN/hostname/domain name/alias name of the
new CMS server (if you have properly configured the DNS server and the DHCP server).
CMS Communication Port: Receivers communicate with the CMS through this port. Enter a port
number for communication with the CMS server.
5. The receivers will discover and report to the CMS server. This process may take several minutes. After
the receiver connects to the CMS server, its state changes to “Connected to CMS: xxx.xxx.xxx.xxx”, which
is displayed on the HDTV.
Note: You must enable the SSDP Discovery service in the operating system for this feature to work properly. See
Section 1.3 Preparing the System for details.
6. If you want to stop UPnP Discovery, open the UPnP Settings box again, and click the Stop UPnP button.
Figure 3.3-7
ScreenBeam Central Management System
Page 51
3.4 Discover Receivers Using a USB Drive
If UPnP, or DNS Discovery, are not available methods for discovering your receivers, you will need to
manually configure each receiver using a USB flash drive. This only needs to be done once during initial
setup. Once set, the receivers can be configured remotely using the CMS software.
Note: Before configuring a receiver with the USB drive, you must properly configure the server (the IP address
(or domain name/host name) and port). See Section 8.2 Modify CMS Server Settings for details.
Follow the procedure below to discover your receivers with a USB flash drive.
1. Prepare a FAT32 formatted USB flash drive, and connect it to the CMS server computer.
2. Launch the CMS software and go to the Discovery tab.
3. Click the USB Auto Configure Receiver button.
Figure 3.4-1
4. The USB Auto Configuration box appears. Select a ScreenBeam product. Note: select a model name first
and then a product name (firmware).
ScreenBeam Central Management System
Page 52
Figure 3.4-2
5. Select the Receiver CMS Settings option and click the Next button to continue.
ScreenBeam Central Management System
Page 53
Figure 3.4-3
6. The Receiver CMS Settings page appears. Configure CMS settings.
ScreenBeam Central Management System
Page 54
Figure 3.4-4
CMS Server IP/Hostname/FQDN: It is the IP address or FQDN/hostname/domain name/alias name
of the CMS server (if you have properly configured the DNS server and the DHCP server).
Note: The CMS server IP Address is the WAN IP address to which the PC is mapped to, if the PC is
behind a NATed router.
CMS Communication Port: Receivers communicate with the CMS through this port.
7. Select your USB flash drive in the Select a USB flash drive drop down list, and then click Save to save
your settings to the selected USB flash drive.
8. Verify that the receiver is in the Ready to connect state.
9. Remove the USB flash drive from the CMS server and plug it into the USB port on the ScreenBeam
receiver.
10. The receiver configures itself and will automatically reboot. After the reboot, the receiver is configured
successfully.
ScreenBeam Central Management System
Page 55
Figure 3.4-5
11. Remove the USB flash drive from the receiver and connect the receiver to the network.
3.5 Deleting Offline Receivers
Disconnecting a ScreenBeam receiver from your network will cause it to appear as “offline” in the CMS
software. In the case where such a receiver will no longer be used you can remove it from the Receiver
list.
1. Launch the CMS software and go to the Group tab.
Figure 3.5-1
2. From the Receiver list, select the offline receivers you would like to delete.
ScreenBeam Central Management System
Page 56
Figure 3.5-2
3. Click the Delete Receiver button in the Action Bar.
Figure 3.5-3
4. Click OK on the confirmation message box.
Figure 3.5-4
5. The selected receivers will be deleted and removed from the Receiver List.
3.6 Locating Your Receiver
With the Search function, you can easily locate specific receivers in case you have deployed a large
number of receivers in your system.
Follow the procedure below to locate your receivers,
1. Launch the CMS software and go to the Options tab.
ScreenBeam Central Management System
Page 57
Figure 3.6-1
2. Choose the Receiver Pane or Group Pane (or a specific group).
Figure 3.6-2
3. Select Search from the Action Bar.
Figure 3.6-3
4. The Search for Receiver window appears. Note: You can also press the “Ctrl + F” keys to display this
window.
Figure 3.6-4
5. On the Search for Receiver window, select a search scope in the Scope drop-down box, and then type a
keyword in the Keyword box. Note: The keyword is case sensitive and only one keyword is allowed.
ScreenBeam Central Management System
Page 58
Figure 3.6-5
Note: It is not allowed to search in the Receiver Status and Receiver Feedback columns.
6. The CMS will filter receivers in the Receiver pane according to the keyword you have defined.
ScreenBeam Central Management System
Page 59
Section 4
Group Management
The ScreenBeam Central Management System allows you to group any number of ScreenBeam Receivers into
groups for better organization and simplified batch management. Group Management allows you to create
multiple top level groups, and also multiple sub-groups within higher level groups.
4.1 Create a Group
This section will guide you in creating your initial group, and then adding sub-level groups.
1. Launch the CMS software and go to the Group tab.
Figure 4.1-1
2. Click the Add Group button.
Figure 4.1-2
3. The Add Group window appears. Select (Root Group) on the right pane, then enter a name in the Group
Name text box for your new group.
ScreenBeam Central Management System
Page 60
Figure 4.1-3
4. Click Save to save the group. You will see the new group listed on the right pane (also in the Group
Pane).
Figure 4.1-4
ScreenBeam Central Management System
Page 61
Figure 4.1-5
5. To create a sub-level group, return to the Manage Group – Add Group window.
6. On the right pane, select a group that you had previously created as your Parent Group. Enter a Group
Name for this new group.
Figure 4.1-6
7. Click Save. You will see the new group listed below its parent group.
ScreenBeam Central Management System
Page 62
Figure 4.1-7
4.2 Add Receivers to a Group
Now that you’ve created your groups you can organize your receivers by adding them to specific
groups.
1. Launch the CMS software and go to the Group tab.
Figure 4.2-1
2. From the Receiver List, select the receivers that you would like to add to a group. The selected receivers
are highlighted.
ScreenBeam Central Management System
Page 63
Figure 4.2-2
3. On the Action Bar, select Join Group. This will open the Join Group window.
Figure 4.2-3
4. On the left pane select the group that you would like to assign for the selected receivers. Click the Join
button to continue.
Figure 4.2-4
5. The receivers will now be in a group. You will see a success message on the screen.
ScreenBeam Central Management System
Page 64
Figure 4.2-5
Note: A receiver can join and belong to multiple groups.
Note: In the Group Pane, selecting a parent group will also automatically select the child groups
and its members.
4.3 Release Receivers from a Group
Follow the procedure below to release receivers from their respective groups.
1. Launch the CMS software and go to the Group tab.
Figure 4.3-1
2. From the Receiver List, select the receivers you would like to release. You can also select all the
receivers in a group by selecting the group in the Group Pane.
ScreenBeam Central Management System
Page 65
Figure 4.3-2
3. In the Action Bar select Release from Group.
Figure 4.3-3
4. The Release from Group window appears. Select a receiver from the Receiver Name drop down list.
Figure 4.3-4
5. The group(s) which the selected receiver belongs to appears in the Group Information pane. Click a
group name to select it – click it again to de-select it.
ScreenBeam Central Management System
Page 66
Figure 4.3-5
6. Click the Delete button to remove the receiver from the selected group. Repeat the process for other
receivers.
Figure 4.3-6
4.4 Modify a Group
Follow the steps below to modify a group, particularly the group name.
1. Launch the CMS software and go to the Group tab.
ScreenBeam Central Management System
Page 67
Figure 4.4-1
2. Click the Modify Group button.
Figure 4.4-2
3. The Modify Group window appears. Select a group from the right pane, and modify the Group Name in
the left pane.
Figure 4.4-3
4. Click Save to make the change.
ScreenBeam Central Management System
Page 68
4.5 Delete a Group
This section will guide you in deleting your group.
1. Launch the CMS software and go to the Group tab.
Figure 4.5-1
2. Select the Delete Group button.
Figure 4.5-2
3. The Delete Group window appears. Select the group to be deleted from the right pane.
Figure 4.5-3
ScreenBeam Central Management System
Page 69
4. Click the Delete button to delete the selected group.
Note: All child groups will be deleted if you delete their parent group.
ScreenBeam Central Management System
Page 70
Section 5
Receiver Settings
This section guides you on making changes to the various settings on the ScreenBeam receivers. The
ScreenBeam Central Management System allows you to make changes to a single receiver or to a batch of
receivers.
5.1 Configure a Single Receiver
When configuring a single receiver, you will be able to see all the current settings for the selected
receiver, and also have the ability to make changes to any setting for that receiver.
1. Launch the CMS software and go to the Policy tab.
Figure 5.1-1
2. On the Receiver List, select a single receiver by clicking the Receiver Name of the device you would like
to configure.
Figure 5.1-2
3. Click the Settings button. The configuration window will appear.
ScreenBeam Central Management System
Page 71
Figure 5.1-3
Note: You can also double-click a receiver on the Receiver Pane to open the configuration
window.
4. Make necessary changes to the parameters and click Save to save your settings.
Figure 5.1-4
Note: You can also access the receiver’s local management console and configure the receiver.
For more detail, please refer to the receiver’s user manual.
ScreenBeam Central Management System
Page 72
5.2 Configure Multiple Receivers
When configuring multiple receivers, you are given a select group of settings which can be configured
in a batch. Once executed, the CMS server will send the configuration to all the receivers at once and
the changes are made instantly.
1. Launch the CMS software and go to the Policy tab.
Figure 5.2-1
2. On the Receiver List, select two or more receivers.
Figure 5.2-2
Note: You may also select multiple receivers by selecting one or more groups from the Group
Pane.
3. Click the Settings button.
Figure 5.2-3
4. The Choose a Product window appears. Select a product model and then a product name. Click OK to
ScreenBeam Central Management System
Page 73
continue.
Figure 5.2-4
Note: This window will not appear if the same type of products are selected.
5. Select the items you want to configure (have the checkboxes checked), and make necessary changes to
them. Click Execute to save your settings to the selected receivers.
Select All: Click this button, all configuration items in this page will be selected.
Deselect All: Click this button, all selected items will be deselected.
WARNING! Make sure all the settings, even those not modified, are correct. When batch
configuring, all the settings previously configured on the receiver will be overwritten with
those set on this page.
ScreenBeam Central Management System
Page 74
Figure 5.2-5
Note:
Only the selected receivers will be configured. For further details on each configuration
setting, please refer to the receiver’s user manual.
The features displayed in this page depend on the types of ScreenBeam receivers.
6. Click Execute to execute the policy for the selected receivers.
7. The Change Settings for your receiver window appears, which shows receiver setup status for the
selected receivers.
Selected: It displays the total number of selected receivers.
Policy delivery succeeded: It displays the number of receivers to which the policy is delivered.
Policy delivery failed: It displays the number of receivers to which the policy delivery fails.
Policy execution succeeded: It displays the number of receivers that have successfully executed the
policy.
Policy execution failed: It displays the number of receivers that have failed to execute the policy.
ScreenBeam Central Management System
Page 75
Figure 5.2-6
Note: The Change Settings for your receiver window will not appear if just one receiver is selected.
8. After the policy is executed, click the Close button to close the window.
Note: You can click the Hide button to hide this window. In this case, a Show button is display in the top
right corner of the receiver pane. Click this button to display the window again.
5.3 Configuring Receivers using a USB Flash Drive
You can also use a USB flash drive to configure ScreenBeam receivers. Follow the procedure below to
configure a receiver using a USB flash drive:
1. Connect a USB flash drive to a USB port on the CMS server.
2. Open the CMS software, go to the Discovery tab, and click the USB Auto Configure Receiver button.
Figure 5.3-1
3. The USB Auto Configuration box appears. Select a ScreenBeam product. Note: select a model name first and
then a product name (firmware).
ScreenBeam Central Management System
Page 76
Figure 5.3-2
4. Select one configuration category and click the Next button to continue.
Receiver CMS Settings: Settings for CMS discovery are provided. Refer to Section 3.4 Discover
Receivers Using a USB Drive for details.
Receiver CMS and Remote Management Settings: CMS discovery settings, network interface settings,
and Wi-Fi module connection settings are provided. For details about setting the network interface,
refer to Section 2.3 Configuring a Receiver’s Network Interface; and for details about setting the Wi-Fi
module connection, refer to Section 2.1.2 Wireless Connection.
All Settings: General settings for ScreenBeam receivers, except firmware update, screensaver image
update, and standby background image update, are provided. Refer to the receiver’s User Manual for
details.
ScreenBeam Central Management System
Page 77
5.4 Setting the S creen S aver Image
The ScreenBeam Receiver’s screen saver can be customized to include your own picture or logo.
5.4.1 Screen Saver Image Requirements
The requirements for the screen saver image are as following:
• The image must be in a Portable Network Graphics (PNG) format.
•
The recommended image dimensions are 300 x 60 pixels (width x height).
•
The file size of the image must be less than 200 KB.
•
The image must reside in a HTTP server accessible by the receivers.
5.4.2 Setting the Screensaver Image
Follow the procedure below to set the screensaver image for one or more receivers.
1. Launch the CMS software and go to the Policy tab.
ScreenBeam Central Management System
Page 78
Figure 5.4-1
2. In the Receiver List, select one or more receivers.
Figure 5.4-2
Note: You can also select multiple receivers by selecting one or more groups from the Group
Pane.
3. Select Set Screen saver from the Action Bar.
Figure 5.4-3
4. The Customize Screen Saver window appears. Enter the full URL address of the screensaver image file
in the text box, e.g. “http://192.168.5.60:8080/update/screen.png”.
ScreenBeam Central Management System
Page 79
Figure 5.4-4
Note: You may click on the Test URL button to have the CMS server check if the URL is valid. The
Test URL feature checks the communication between the CMS and the HTTP server. For
better load distribution, we strongly recommend you deploy the CMS and the HTTP server
on different computers and in different LANs.
5. Click Execute to update the screen saver image for the selected receivers.
6. The Customize Screen saver for your receiver window appears, which shows screen saver image update
status for the selected receivers.
Selected: It displays the total number of selected receivers.
Policy delivery succeeded: It displays the number of receivers to which the policy is delivered.
Policy delivery failed: It displays the number of receivers to which the policy delivery fails.
Policy execution succeeded: It displays the number of receivers that have successfully executed the
policy.
Policy execution failed: It displays the number of receivers that have failed to execute the policy.
ScreenBeam Central Management System
Page 80
Figure 5.4-5
Note: The Customize Screen saver for your receiver window will not appear if just one receiver is
selected.
7. After the policy is executed, click the Close button to close the window.
Note: You can click the Hide button to hide this window. In this case, a Show button is display in the top
right corner of the receiver pane. Click this button to display the window again.
5.5 Setting a Background Image
The ScreenBeam Receiver’s Background (the Ready To Connect screen) can be customized to include
your own picture or logo.
5.5.1 Background Image Requirements
The requirements for the background image are as following:
• The image must be in .png or .jpeg/.jpg format.
•
The file size must not exceed 2.5 MB.
•
The best image size is 1280*720 pixels (width x height).
•
The image must reside in an HTTP server accessible by the receivers.
5.5.2 Setting a Background Image
Follow the procedure below to set the background image for one or more receivers.
1. Launch the CMS software and go to the Policy tab.
ScreenBeam Central Management System
Page 81
Figure 5.5-1
2. In the Receiver List, select one or more receivers.
Figure 5.5-2
Note: You can also select multiple receivers by selecting one or more groups from the Group
Pane.
3. Select Set Background from the Action Bar.
Figure 5.5-3
4. The Set Background window appears. Enter the full URL address of the background image file in the
text box, e.g. “http://192.168.5.60:8080/update/background.png”.
ScreenBeam Central Management System
Page 82
Figure 5.5-4
Note: You may click on the Test URL button to have the CMS server check if the URL is valid. The
Test URL feature checks the communication between the CMS and the HTTP server. For
better load distribution, we strongly recommend you deploy the CMS and the HTTP server
on different computers and in different LANs.
5. Click Execute to update the background image for the selected receivers.
6. The Set Background for your receiver window appears, which shows background update status for the
selected receivers.
Selected: It displays the total number of selected receivers.
Policy delivery succeeded: It displays the number of receivers to which the policy is delivered.
Policy delivery failed: It displays the number of receivers to which the policy delivery fails.
Policy execution succeeded: It displays the number of receivers that have successfully executed the
policy.
Policy execution failed: It displays the number of receivers that have failed to execute the policy.
ScreenBeam Central Management System
Page 83
Figure 5.5-5
Note: The Set Background for your receiver window will not appear if just one receiver is selected.
7. After the policy is executed, click the Close button to close the window.
Note: You can click the Hide button to hide this window. In this case, a Show button is display in the top
right corner of the receiver pane. Click this button to display the window again.
ScreenBeam Central Management System
Page 84
Section 6
Updating Receiver Firmware
The ScreenBeam Central Management System allows you to upgrade the firmware for multiple receivers from
a single location. This feature requires you to host the firmware image file on an HTTP server, as we will
describe below. Once hosted, each receiver will download the image and perform the update without
requiring any user interaction.
6.1 Firmware Update Server
An HTTP server is required for performing firmware updates. This can be any HTTP server that is
accessible by the network that your ScreenBeam receivers are connected to. The firmware image files,
and also the screensaver/background image files, will reside in this server. Below are some notes
regarding setting up your HTTP server:
1. For better load distribution, we strongly recommend you deploy the HTTP server in a different LAN from
where the CMS resides.
2. When you are setting up your own HTTP server, we suggest using a fixed IP address. This IP will be
required for entering into the URL if the receivers are not connected to a DNS server.
3. Copy the firmware image file to a folder in your server. DO NOT rename the firmware image files. They
should remain named install.img.
Note: The firmware file is in “.img” format. You must enable support for the “.img” on your HTTP
server.
Note: If you would like to maintain multiple firmware image files, we suggest putting them into
separate folders.
4. If the server resides behind a firewall, make sure to forward all the necessary ports required to get HTTP
access to the server.
Note: You may setup the HTTP server on the same system running the CMS software (not
recommended). However, you may still have to open ports on your firewall so that the
ScreenBeam receivers can access both the CMS software and the HTTP files.
6.2 Update the Receiver Firmware
The following section will guide you to updating the firmware for one or more receivers. Updating can
take up to 20 or more minutes, depending on network bandwidth. It is suggested to perform updates
during off hours.
Note: Perform updates in smaller groups of receivers, so as not to saturate the network.
ScreenBeam Central Management System
Page 85
1. Launch the CMS software and go to the Policy tab.
Figure 6.2-1
2. In the Receiver List, select one or more receivers.
Figure 6.2-2
Note: You can also select receivers by selecting groups.
3. Click the Update Firmware button in the Action Bar.
Figure 6.2-3
4. The Update Firmware window appears.
5. Select a firmware update option.
Per receiver’s setting: The selected receivers will be upgraded to a higher version if firmware
upgrade is enabled for the receiver. Otherwise, firmware update will not be executed.
Force upgrade to a higher version: The selected receivers will be upgraded to a higher version no
matter firmware upgrade is enabled for the receiver or not.
Force upgrade or downgrade: The selected receivers will be upgraded to a higher version or
ScreenBeam Central Management System
Page 86
downgraded to a lower version no matter firmware upgrade is enabled for the receiver or not.
Figure 6.2-4
6. Type the full URL address of the firmware
“http://192.168.5.60:8080/update/install.img”.
image
file
in
the
URL
field,
e.g.
Figure 6.2-5
Note: You may click on the Test URL button to have the CMS server check if the URL is valid. The
Test URL feature checks the communication between the CMS and the HTTP server. For
better load distribution, we strongly recommend you deploy the CMS and the HTTP server
on different computers and in different LANs.
Note: You must enter an IP address here; even you deploy your HTTP server locally. An URL
address such as “http://localhost/update/install.img” will not work.
ScreenBeam Central Management System
Page 87
7. Click the Execute button to perform the update for the selected receivers.
8. The Update Firmware for your receiver window appears, which shows firmware update status for the
selected receivers.
Selected: It displays the total number of selected receivers.
Policy delivery succeeded: It displays the number of receivers to which the policy is delivered.
Policy delivery failed: It displays the number of receivers to which the policy delivery fails.
Policy execution succeeded: It displays the number of receivers that have successfully executed the
policy.
Policy execution failed: It displays the number of receivers that have failed to execute the policy.
Figure 6.2-6
Note: The Update Firmware for your receiver window will not appear if just one receiver is selected.
9. Firmware update status is also displayed on the display devices that the receivers connect to and the
CMS server screen.
10. After the policy is executed, click the Close button to close the window.
Note: You can click the Hide button to hide this window. In this case, a Show button is display in the top
right corner of the receiver pane. Click this button to display the window again.
Note: After a firmware upgrade the ScreenBeam Receiver should retain its settings.
ScreenBeam Central Management System
Page 88
Section 7
Receiver Logs
ScreenBeam Wireless Display Receivers can record and transfer system logs for troubleshooting purposes. By
default, receiver logs remain within the ScreenBeam Receiver. The ScreenBeam Central Management System
allows you to configure receivers to upload these logs to an FTP server location or to the CMS server itself.
7.1 Set up Debug Level for Receivers
In this section we will describe how to set up debug level for ScreenBeam receivers.
1. Launch the CMS software and go to the Policy tab.
Figure 7.1-1
2. On the Receiver List, select one or more receivers.
Figure 7.1-2
Note: You may also select multiple receivers by selecting one or more groups from the Group
Pane.
ScreenBeam Central Management System
Page 89
3. Click the Settings button.
Figure 7.1-3
4. The Choose a Product window appears. Select a product model and then a product name. Click OK to
continue.
Figure 7.1-4
Note: This dialog box does not display if you select only one receiver or the same type of
products.
5. The Receiver Settings window appears. Go to the Device Configuration tab, and set up the Debug Level
for your receiver.
Currently, there are four types of debug logs (wpa_supplicant debug log, hostapd debug log, udhcpc
debug log, and radius_wpa debug log), and a 4-bit binary code is used to manage the debug level. When
the value is set to 0, debug logging is disabled; when it is set to 1, debug logging is enabled.
From right to left,
The 1st bit is used to switch the wpa_supplicant debug logging on/off;
The 2nd bit is used to switch the hostapd debug logging on/off;
The 3rd bit is used to switch the udhcpc debug logging on/off;
The 4th bit is used to switch the radius_wpa debug logging on/off.
ScreenBeam Central Management System
Page 90
Figure 7.1-5
Note: You can also set up receiver’s Debug Level in one of the following methods:
USB configuration. Refer to Section 5.3 Configuring Receivers using a USB Flash Drive for
instructions.
ScreenBeam Central Management System
Page 91
Figure 7.1-6
Local management. Access the link: Error! Hyperlink reference not valid.. Refer to the receiver’s
user manual for instructions on how to access the receiver’s local management web page.
Figure 7.1-7
ScreenBeam Central Management System
Page 92
7.2 Enable Receiver Log Upload
In this section we will describe the type of events which are logged and then describe the procedure
for uploading the logs.
7.2.1 Logged Events
The following are the events which are logged by the ScreenBeam Receiver:
•
•
•
•
•
•
•
•
Reboots
Reset settings
Firmware updates
Connection initiated with a source device
Successful connections
Failed connections
Disconnections from the source device
Debug
7.2.2 Enabling Receiver Logging
The procedure below describes how to enable receiver log uploads.
1. Launch the CMS software and go to the Log tab.
Figure 7.2-1
2. In the Receiver List, select one or more receivers.
Figure 7.2-2
Note: You can also select receivers by groups (by checking the groups’ check boxes).
3. Click Receiver Log on the Action Bar.
ScreenBeam Central Management System
Page 93
Figure 7.2-3
4. The Policy Contents - Receiver Log window appears. Set Log Upload to Enable.
Figure 7.2-4
5. Define a log upload interval. By default, the upload interval is every 48 hours. You can define an interval
in the 1 – 999 (hours) range.
ScreenBeam Central Management System
Page 94
Figure 7.2-5
Note: If Immediately is selected, receivers will upload logs to the selected server immediately
after the log upload server is configured successfully.
6. Select where to save the receiver logs.
Figure 7.2-6
ScreenBeam Central Management System
Page 95
Save logs to CMS: Logs are saved directly to a folder on the CMS server.
Save logs to FTP: Logs are saved to a remote FTP server. Enter the appropriate values for the
chosen FTP server.
•
•
•
•
•
Host: IP address of the FTP server.
Port: The port number for the FTP server.
Remote Directory: The directory where to save the receiver logs. If the directory that does not exist, the
FTP server will create this directory.
Anonymous: Select to use anonymous access to the FTP server. Make sure the FTP server allows
anonymous access.
User Name and Password: Enter the account credentials to use for access to the FTP server, if user
verification is required. You should obtain the username and password from your system administrator.
Figure 7.2-7
7. Click Execute, and the Receiver Log window appears, which shows log upload status for the selected
receivers.
ScreenBeam Central Management System
Page 96
Figure 7.2-8
8. The receivers will upload their logs to the FTP server or CMS periodically in accordance with the defined
interval.
Note: If no log is generated by a receiver during an interval, an empty file is uploaded to the
FTP/CMS server.
Note: If a log is not uploaded successfully the receiver will send a warning message to the CMS
server. This may occur, for instance, if the FTP server is down. These messages are
displayed on the Receiver Warning Message box, which pops up immediately when such
messages are received.
Note: If a log fails to upload successfully, the receiver will attempt to upload it again at the next
interval. If the log upload fails again, the log will be discarded.
ScreenBeam Central Management System
Page 97
7.3 Viewing Receiver Logs
ScreenBeam CMS allows you to view the ScreenBeam Receiver logs directly from the CMS software, if
the logs are saved locally to the CMS server.
1. Launch the CMS software and go to the Log tab.
Figure 7.3-1
2. Select Open Log Folder from the Action Bar.
Figure 7.3-2
3. This will open the ReceiverLog folder.
4. A separate folder for each receiver is created. The folder name will be the MAC address of the
ScreenBeam Receiver.
ScreenBeam Central Management System
Page 98
Figure 7.3-3
5. The log name is in the following format: <Receiver’s Mac Address>_<Logging Start Time>_<Logging End
Time>.
Figure 7.3-4
Note: Each log file contains only the events for a particular interval.
7.4 Log Management
You can manage all your logs through the Log Management feature in the Options menu. For example,
change the log saving folder, or view logs.
1. Launch the CMS software and go to the Options tab.
ScreenBeam Central Management System
Page 99
Figure 7.4-1
2. Select Options from the Action Bar.
Figure 7.4-2
3. The Options window appears.
Figure 7.4-3
4. Go to the Log Management section, and select a desired option.
Change Directory: Select a folder for saving logs.
Open Directory: Open the log saving folder, and check the logs.
Automatically open the log file when …: The CMS software will open the log when a policy is
executed for multiple receivers, if this option is selected (checked).
ScreenBeam Central Management System
Page 100
5. Click OK to save your settings.
ScreenBeam Central Management System
Page 101
Section 8
CMS Ser ver Settings
The following section describes the features that allow you to easily migrate your receivers to another CMS
server should the occasion present itself. It also guides you to modify the CMS’s ports if a change is necessary.
8.1 Switch Receiver to a different CMS Server
When you have deployed multiple ScreenBeam Central Management System servers in your network,
you may need to reassign your receivers to these additional or replacement servers. ScreenBeam CMS
provides a simple server switch function, which can help you switch receivers to another CMS easily
and quickly. Follow the procedure below to assign one or more receivers to another server:
1. Launch the CMS software and go to the Discovery tab.
Figure 8.1-1
2. In the Receiver List, select one or more receivers that you want to assign to the new server.
Figure 8.1-2
Note: You can also select receivers by groups (by checking the groups’ checkboxes).
3. Click the Switch CMS for Receiver button in the Action Bar.
ScreenBeam Central Management System
Page 102
Figure 8.1-3
4. The Switch CMS window appears. Properly configure and double-check these parameters.
•
•
CMS Server IP/Hostname/FQDN: It is the IP address, FQDN/hostname/domain name/alias name of
the new CMS server. Enter the IP address or FQDN/hostname/domain name/alias name of the new
CMS server (if you have properly configured the DNS server and the DHCP server).
CMS Communication Port: Receivers communicate with the CMS through this port. Enter a new
port number for communication with the CMS server.
Figure 8.1-4
WARNING! Verify your IP address (or FQDN/hostname/domain name/alias name) and port
before clicking Execute. If a wrong IP address/ FQDN/hostname/domain name/alias name
or port is entered, the ScreenBeam CMS will no longer be able to communicate with the
receivers, and each receiver will need to be individually provisioned with a USB drive to
the new CMS settings.
5. Click Execute to assign the servers to the new server.
6. The Change CMS for your receiver window appears, which shows CMS switching status for the selected
receivers.
ScreenBeam Central Management System
Page 103
Selected: It displays the total number of selected receivers.
Policy delivery succeeded: It displays the number of receivers to which the policy is delivered.
Policy delivery failed: It displays the number of receivers to which the policy delivery fails.
Policy execution succeeded: It displays the number of receivers that have successfully executed the
policy.
Policy execution failed: It displays the number of receivers that have failed to execute the policy.
Figure 8.1-5
Note: The Change CMS for your receiver window will not appear if just one receiver is selected.
7. Click the Close button to close the window.
Note: You can click the Hide button to hide this window. In this case, a Show button is display in the top
right corner of the receiver pane. Click this button to display the window again.
ScreenBeam Central Management System
Page 104
8.2 Modify CMS Server Settings
ScreenBeam Central Management System allows you to change the current CMS’s ports.
Warning! If the ScreenBeam receivers are not set to detect the CMS server using DNS, then you must switch
all receivers to the new server before changing the CMS’s port. Otherwise, receivers will not communicate
with the new CMS, and you have to configure these receivers with a USB flash drive.
Note: Refer to Section 8.1 Switch Receiver to a different CMS Server for details.
Note: Refer to Section 3.4 Discover Receivers Using a USB Drive for discovering receivers using a
USB drive.
2. Launch the CMS software and go to the Discovery tab.
Figure 8.2-1
3. Select Configure CMS from the Action Bar.
Figure 8.2-2
4. The Communication Ports window appears. Properly configure and double-check these parameters.
•
•
CMS Communication Port: Receivers communicate with the CMS through this port. Enter a new
port number for communication with the CMS server.
Log Upload Port: Receivers upload logs to the CMS through this port. Enter a new port number to
use for saving receiver logs to the CMS server.
ScreenBeam Central Management System
Page 105
Figure 8.2-3
Note: If you have changed the Log Upload Port, you need to go to Log > Receiver Log and click Execute
to make change to the receivers.
5. Click the Save button to save the new server settings. You must restart the CMS in order for the new
setting to take effect.
Figure 8.2-4
ScreenBeam Central Management System
Page 106
Section 9
Receiver Maintenance
With the CMS server you can perform some remote management on the ScreenBeam receivers in your
network. The CMS software allows you to remotely reboot or reset to factory defaults one or more receivers.
9.1 Reboot Receivers
Follow the procedure below to remotely reboot the selected ScreenBeam receiver(s):
1. Launch the CMS software and go to the Policy tab.
Figure 9.1-1
2. In the Receiver List, select one or more receivers to reboot.
Figure 9.1-2
Note: You can also select receivers by groups in the Group Pane.
3. Click Reboot in the Action Bar.
ScreenBeam Central Management System
Page 107
Figure 9.1-3
4. A message box appears. Click OK to continue.
Figure 9.1-4
5. The Reboot for your receiver window appears, which shows reboot status for the selected receivers.
Selected: It displays the total number of selected receivers.
Policy delivery succeeded: It displays the number of receivers to which the policy is delivered.
Policy delivery failed: It displays the number of receivers to which the policy delivery fails.
Policy execution succeeded: It displays the number of receivers that have successfully executed the
policy.
Policy execution failed: It displays the number of receivers that have failed to execute the policy.
ScreenBeam Central Management System
Page 108
Figure 9.1-5
Note: The Reboot for your receiver window will not appear if just one receiver is selected.
6. The selected receivers will reboot immediately.
7. Click the Close button to close the window.
Note: You can click the Hide button to hide this window. In this case, a Show button is display in the top
right corner of the receiver pane. Click this button to display the window again.
9.2 Restore Receiver Factory Defaults
Follow the procedure below to remotely reset the selected ScreenBeam receiver(s):
1. Launch the CMS software and go to the Policy tab.
Figure 9.2-1
2. In the Receiver List, select one or more receivers to reset.
ScreenBeam Central Management System
Page 109
Figure 9.2-2
Note: You can also select receivers by groups in the Group Pane.
3. Click the Reset to Default button in the Action Bar.
Figure 9.2-3
4. A confirmation window will appear. Click OK to continue.
ScreenBeam Central Management System
Page 110
Figure 9.2-4
Note: The following data will be preserved and not restored to factory defaults:
CMS Server IP address
CMS Server Port
Receiver IP Policy (DHCP or
Static IP)
Receiver IP address
Receiver Subnet Mask
Receiver Gateway
Receiver DNS Policy
(Dynamic or Static)
Primary DNS
Secondary DNS
Receiver Host Name
Upload LOG Control
(Enable or Disable)
Log upload location
Log upload interval
FTP Login Control (Enable
or Disable)
FTP login user name
FTP login password
Wireless connection
settings
5. The Reset for your receiver window appears, which shows receiver reset status for the selected
receivers.
Selected: It displays the total number of selected receivers.
Policy delivery succeeded: It displays the number of receivers to which the policy is delivered.
Policy delivery failed: It displays the number of receivers to which the policy delivery fails.
Policy execution succeeded: It displays the number of receivers that have successfully executed the
policy.
Policy execution failed: It displays the number of receivers that have failed to execute the policy.
ScreenBeam Central Management System
Page 111
Figure 9.2-5
Note: The Reset for your receiver window will not appear if just one receiver is selected.
6. The selected receivers will restore to defaults immediately and reboot.
7. Click the Close button to close the window.
Note: You can click the Hide button to hide this window. In this case, a Show button is display in the top
right corner of the receiver pane. Click this button to display the window again.
9.3 Receiver Description
This section will guide you in setting location information and additional information for receivers.
1. Launch the CMS software and go to the Group tab.
Figure 9.3-1
2. From the Receiver List, select one or more receivers that you would like to add descriptions. The
selected receivers are highlighted.
ScreenBeam Central Management System
Page 112
Figure 9.3-2
3. Click the Receiver Description button.
Figure 9.3-3
4. The Receiver Description window appears.
Figure 9.3-4
5. Type location information and additional information for the selected receivers in the Receiver Location
box and the Note box respectively.
ScreenBeam Central Management System
Page 113
Figure 9.3-5
Note:
When you select more than one receivers, you must note that new descriptions will overwrite the
previous ones.
Remember to uncheck that option if you don’t want to change the descriptions of that item.
Otherwise, the current descriptions will be cleared.
6. Click OK to save the descriptions. You can see your descriptions in the Receiver Location and Note
columns.
Note: By default, the Receiver Location and Note columns are hidden. Refer to Section 1.6.2 Hiding or
Showing Columns for details.
ScreenBeam Central Management System
Page 114
Section 10
Scheduling Tasks
ScreenBeam CMS provides task scheduler for automatic receiver management.
10.1
Creating a New Task
Follow the procedure below to create a new task:
1. Launch the CMS, and go to the Scheduler tab page by clicking the Scheduler tab.
Figure 10.1-1
2. Click the New button to create a new task.
Figure 10.1-2
3. The Create Task Wizard – General Settings window appears.
ScreenBeam Central Management System
Page 115
Figure 10.1-3
4. Set up general settings in this page.
Name: The name of the task. A maximum of 64 characters are allowed.
Description: Description of the task. A maximum of 256 characters are allowed.
Selected Policy: It is the action for this task. Click the Select… button to select an action.
ScreenBeam Central Management System
Page 116
Figure 10.1-4
5. Click Next to continue.
6. The Create Task Wizard – Trigger Settings window appears.
ScreenBeam Central Management System
Page 117
Figure 10.1-5
7. Set up triggering conditions in this page.
Repeat: There are four repeat options: Once, Daily, Weekly, and Monthly.
Once: The task will be executed once at the defined time (Execution time) on the start date.
Daily: The task will be executed daily (or based on the defined reoccurrence) at the defined time (Execution
time).
Weekly: The task will be executed weekly at the defined time (Execution time) on the defined week day(s).
Monthly: The task will be executed monthly at the defined time (Execution time) on the defined date of
month.
Execution time: It is the time when the task is executed.
Start: The start date of the time range for the task.
End date: The end date of the time range for the task.
No end date: The task will be executed all the time after it is started.
8. Click Next to continue.
9. The Create Task Wizard – Receiver Settings window appears.
ScreenBeam Central Management System
Page 118
Figure 10.1-6
10. Check the Enable the task for all receivers box to select all receivers, or click the Select receiver… button and select
the desired receivers.
11. Click OK, and the task is created.
Figure 10.1-7
ScreenBeam Central Management System
Page 119
10.2
Modifying a Task
Follow the procedure below to modify a task:
1. Go to the Scheduler tab page by clicking the Scheduler tab.
Figure 10.2-1
2. Select a task and then click the Edit button.
Figure 10.2-2
ScreenBeam Central Management System
Page 120
3. The Task Properties window appears.
Figure 10.2-3
4. Modify the task and click OK.
Note: The procedure of modifying a task is similar with that of creating. Refer to Section 10.1 Creating a New Task
for details.
10.3
Deleting a Task
Follow the procedure below to delete a task:
1. Go to the Scheduler tab page by clicking the Scheduler tab.
ScreenBeam Central Management System
Page 121
Figure 10.3-1
2. Select a task and then click the Delete button.
Figure 10.3-2
Note: You can also delete multiple tasks at a time by selecting the tasks you want to delete.
3. A Warning message appears. Click OK to delete the selected task.
ScreenBeam Central Management System
Page 122
Figure 10.3-3
10.4
Turning on/off a Task
Follow the procedure below to turn on/off a task:
1. Go to the Scheduler tab page by clicking the Scheduler tab.
Figure 10.4-1
2. Select a task that you want to disable or enable, and then click the Disable or Enable button.
ScreenBeam Central Management System
Page 123
Figure 10.4-2
Note: You can also turn off/on multiple tasks at a time by selecting the desired tasks.
3. The selected task will be turned off or on immediately.
10.5
View Running Result of a Task
Follow the procedure below to view the running result of a task:
1. Go to the Scheduler tab page by clicking the Scheduler tab.
ScreenBeam Central Management System
Page 124
Figure 10.5-1
2. Select the desired task and then click the View Result button.
Figure 10.5-2
3. The most recent running result of the task will be displayed.
ScreenBeam Central Management System
Page 125
Figure 10.5-3
Note: You can check more previous running results of the task by click the Result Folder button.
ScreenBeam Central Management System
Page 126
Section 11
Troubleshooting
If your ScreenBeam Central Management System experiences problems, you may be able to resolve it with
some help from the commonly encountered problems and their solutions as outlined in the table below.
Problem
My ScreenBeam Receiver is not
connecting to the CMS server.
I have started the UPnP discovery
in ScreenBeam CMS, but no
receiver is discovered.
Cause
Solution
The receiver does not have
an IP address
Check if the receiver is assigned with an IP address. You can
check this in the lower right corner. If you see "IP:
xxx.xxx.xxx.xxx", your receiver is assigned an IP address. If no IP
is displayed, the receiver is not assigned an IP address. Then,
you should check the router, cable connection, and/or USB-toEthernet adapter/CMS WLAN adapter.
The receiver has not been
configured with the proper
CMS parameters.
Check if the receiver is provisioned with the CMS server's IP
address and port number. By default, the receiver is set to
connect to the CMS through the default host name "aeisbcms".
You can check this in the lower right corner. You should see
"Connected to CMS: aeisbcms"/"Disconnected from CMS:
aeisbcms". If you have set the receiver to connect to the CMS
through the server's IP address, you should see "Connected to
CMS: xxx.xxx.xxx.xxx"/"Disconnected from CMS:
xxx.xxx.xxx.xxx". Then you should check if this IP address is the
IP address of the CMS server. If not, you must correct it. If no
“Disconnected” or “Connected” message is displayed, you
should check the router, cable connection, and/or USB-toEthernet adapter/CMS WLAN adapter.
Corporate DNS server has
not been configured.
Check if the domain name "hostname + your domain name" is
added to the DNS server if you have deployed a DNS server. The
domain name "hostname + your domain name" must pair with
the IP address of the CMS server.
Port forwarding not setup
properly.
Check if you have properly configured port forwarding for the
CMS server. Access the configuration page of the router that the
CMS server connects to, and check the port forwarding page.
UPnP is not properly enabled
or SSDP service is not
started.
ScreenBeam Central Management System
Check if UPnP is enabled in Windows. If not, enable UPnP in
Windows. Refer to Section 3.3.1 for details.
Check if the SSDP Discovery service is started. If not, start the
SSDP Discovery service. Refer to Section 1.3 for detail.
Page 127
Problem
Cause
Solution
Check if UPnP is enabled on your router. If not, enable UPnP in
the router. Refer to Section 3.3.2 for details.
Port forwarding needs to be
configured.
Probably, port forwarding is not correctly configured for the
CMS. Check the port forwarding on the connected router. And
configure it correctly.
My CMS does not respond or
becomes slow to react when
many receivers are being
connected simultaneously.
CMS server system specs not
powerful enough.
The CMS requires a lot of computer resources to process
information of simultaneous connections to many receivers,
which cause the CMS to react slowly. This is especially obvious
for a computer with less powerful hardware configuration. You
can upgrade your computer to improve this. For example, you
may expand the capacity of RAM, and/or upgrade the CPU.
We don't have a DNS server. Can
we use the CMS?
DNS Discovery is not
mandatory. Use UPnP or
USB Discovery methods.
You can provision receivers with the IP address and port
number of the CMS through a USB flash drive, or use the UPnP
function to discover receivers.
Why the receiver is still online
after I have pulled the Ethernet
cable out?
The SBCMS sends keep-alive
packets to the receiver every
15 seconds. And the SBCMS
determines that the receiver
is offline when the receiver
fails to respond for three
times.
You can see the receiver offline about 50 seconds after you
have pulled the Ethernet cable out.
Some receivers can connect to
the CMS server, but some cannot.
ScreenBeam Central Management System
Page 128
Section 12
Appendix
12.1
O penSSL
pen SSL Commands for Converting Certificate Format
If your certificates are in “.pfx” or “.cer” format, you can use the commands in the table below to convert them to “.pem”
format.
Original Format
.pfx”
.cer
Target Format
.pem
.pem
OpenSSL Command
openssl pkcs12 -in mycert.pfx -nocerts -nodes -out mycert.key
openssl x509 -in aps_production.cer -inform DER -out aps_production_identity.pem
-outform PEM
ScreenBeam Central Management System
Page 129

* Your assessment is very important for improving the work of artificial intelligence, which forms the content of this project