QUICK START GUIDE: ARC-3 Wall Panel Remote
QUICK START GUIDE: ARC-3 Wall Panel Remote
What Ships in the Box
Important Safety Instructions
• ARC-3 hardware device.
!
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• Universal flush mount bracket.
• Universal surface mount box.
• Two zinc-plated steel M3x0.5x30mm
Phillips head machine screws.
• Two zinc-plated steel 1.25” 6-32 Phillips
head machine screws.
• This Quick Start Guide.
What You Need to Provide
• A Windows® PC with 1 GHz or higher
Pentium® and:
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&
• Windows XP or higher.
®
• 250 MB free storage space.
• 1024x768 graphics capability.
• 512 MB or more of RAM as required by
your operating system.
Tel:
Web:
Email:
Chat: +1.425.778.7728
7:00 am to 5:00 pm
Monday through Friday,
Pacific Time
http://www.symetrix.co
support@symetrix.co
http://symetrix.casengo.com/vip/
Note: This equipment has been tested and found to comply with
the limits for a Class B digital device, pursuant to part 15 of the FCC
Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on,
the user is encouraged to try to correct the interference by one or more
of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Modifications not expressly approved by the manufacturer could void the
user’s authority to operate the equipment under FCC rules.
Cet appariel numerique de la classe B respecte toutes les Exigences du
Reglement sur le materiel brouilleur du Canada.
www.symetrix.co | +1.425.778.7728
Do not use this apparatus near water. This
apparatus shall not be exposed to dripping
or splashing and no objects filled with
liquids, such as vases, shall be placed on
the apparatus.
DE CHOC ELECTRIQUE
AVIS: RISQUE
NE PAS OUVRIR
SEE OWNERS MANUAL. VOIR CAHIER D’INSTRUCTIONS.
No user serviceable parts inside. Refer servicing to qualified service personnel.
Il ne se trouve a l’interieur aucune piece pourvant entre reparée l’usager.
S’adresser a un reparateur compétent.
G
The lightning flash with arrowhead
symbol within an equilateral triangle is
intended to alert the user of the presence
of uninsulated “dangerous voltage” within
the product’s enclosure that may be of
sufficient magnitude to constitute a risk of
electric shock to persons. The exclamation
point within an equilateral triangle is
intended to alert the user of the presence
of important operating and maintenance
(servicing) instructions in the literature
accompanying the product (i.e. this Quick
Start Guide).
G
CAUTION: To prevent electric shock, do
not use the polarized plug supplied with the
device with any extension cord, receptacle,
or other outlet unless the prongs can be
fully inserted.
G
Power Source: This Symetrix hardware
uses a universal input supply that
automatically adjusts to the applied
voltage. Ensure that your AC mains voltage
is somewhere between 100-240 VAC,
50-60 Hz. Use only the power cord and
connector specified for the product and
your operating locale. A protective ground
connection, by way of the grounding
conductor in the power cord, is essential
for safe operation. The appliance inlet and
coupler shall remain readily operable once
the apparatus has been installed.
G
User Serviceable Parts: There are no
user serviceable parts inside this Symetrix
product. In case of failure, customers
inside the U.S. should refer all servicing to
the Symetrix factory. Customers outside
the U.S. should refer all servicing to an
authorized Symetrix distributor. Distributor
contact information is available online at:
http://www.symetrix.co.
Clean only with dry cloth.
Do not block any ventilation openings.
Install only in accordance with the
manufacturer’s instructions.
This apparatus shall be connected to
a mains socket outlet with a protective
earthing connection. Do not defeat
the safety purpose of the polarized or
grounding-type plug. A polarized plug has
two blades with one wider than the other.
A grounding type plug has two blades and
a third grounding prong. The wide blade
or the third prong are provided for your
safety. If the provided plug does not fit
into your outlet, consult an electrician for
replacement of the obsolete outlet.
Getting Help
TO REDUCE THE RISK OF FIRE OR
SHOCK DO NOT EXPOSE
WARNING: ELECTRIC
THIS EQUIPMENT TO RAIN OR MOISTURE
Follow all instructions.
(
• CAT5/6 cables to connect any ARC to any
device with an RJ45 ARC port.
All Symetrix software, the Windows
applications that control all Symetrix
hardware, include a help module which
acts as a complete User’s Guide for both
hardware (including the Menu ARC) and
software.
If you have questions beyond the scope
of the help module, contact our Customer
Support Group in the following ways:
Heed all warnings.
Do not install near any heat sources such
as radiators, heat registers, stoves, or
other apparatus (including amplifiers) that
produce heat.
• CD-ROM drive or Internet connection.
RISK OF ELECTRIC SHOCK
DO NOT OPEN
Keep these instructions.
*
• 16-bit or higher colors.
CAUTION
Read these instructions.
BL
Ensure proper ESD control and grounding
when handling exposed I/O terminals.
BM
Protect the power cord from being walked
on or pinched particularly at plugs,
convenience receptacles, and the point
where they exit from the apparatus.
BN
Only use attachments/accessories
specified by the manufacturer.
BO
Use only with the cart, stand, tripod,
bracket, or table specified
by the manufacturer,
or sold with the
apparatus. When a cart is
used, use caution when
moving the cart/apparatus
combination to avoid injury from tip-over.
BP
Unplug this apparatus during lightning
storms or when unused for long periods of
time.
BQ
Refer all servicing to qualified service
personnel. Servicing is required when the
apparatus has been damaged in any way,
such as power-supply cord or plug cord
is damaged, liquid has been spilled or
objects have fallen into the apparatus, the
apparatus has been exposed to rain or
moisture, does not operate normally, or has
been dropped.
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QUICK START GUIDE: ARC-3 Wall Panel Remote
Flush mounting an ARC-3
1
Screw the universal flush mount bracket
into the wall mounted back box.
*Note proper flush mount bracket orientation.
2
Connect the CAT5/6 cable(s) to the ARC-3.
3
Snap the ARC-3 onto the universal
flush mount bracket.
2
Pass the CAT5/6 cable(s) through the appropriate
knock-out holes in the universal surface mount box
and connect cable(s) to the ARC-3.
3
Snap the ARC-3 onto the universal
surface mount box.
Surface mounting an ARC-3
1
Screw the universal surface mount
box onto the mounting surface.
T h e R J 4 5 c o n n e c to rs l a b e l e d “A R C ” a re o n ly fo r u s e w i t h t h e A R C s e r i e s o f re m o te s.
DO NOT plug the ARC connectors on Symetrix products into any RJ45 connector labeled “DANTE”, or “ETHERNET” .
T h e “ARC ” RJ4 5 c onnec tors on Sy m et r i x produc t s c an c a r r y a ny w h e re f ro m 6 to 2 4 V D C w h i c h c a n d a m a g e Da n te a n d E t h e r n e t c i rc u i t r y.
ETHERNET
DANTE NETWORK AUDIO
PRIMARY
ARC
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SECONDARY
QUICK START GUIDE: ARC-3 Wall Panel Remote
Device Addressing
RS-485 Termination
Every RS-485 device connected to the same RS-485 bus must
be uniquely identified. The ARC-3 device address is displayed
upon initial power-on. It can be changed from the ARC-3
controls in the System Menu, accessible by simultaneously
holding down the Left and Right keys, along with the +\- slider.
Hold all three controls for approximately 3 seconds. This address
must match the address in the Symetrix Composer “Edit ARC-3”
Menu options under RS-485 Address in the Remote Control
Manager.
The ARC Wall Panels feature an RS-485 termination jumper.
Jumper J1 left centered on an ARC-3 board enables and
disables termination. Jumping pins 1 and 2 = terminated.
For maximum signal integrity, it is advisable to terminate the
last ARC device in the chain if the total length of the chain is
over 200 feet. Note: Never terminate a single RS-485 bus at
more than two devices.
Connection to Symetrix DSP Devices
For ARC devices or device chains being powered from the
ARC port on a Symetrix DSP device, simply connect the
CAT5/6 cable between ARC port and the ARC Wall Panel’s
RJ45 ports (J5/7 on the Modular ARCs, J5/6 on the ARC- 2/2i,
J4/5 on the ARC 2e, and J3/4 on the ARC-3).
For ARC devices or device chains being powered locally,
power must be injected into the RJ45 connectors using a
custom wired CAT5/6 cable following the ARC port pinout in
the following section.
ARC Distance Table
The following table provides at-a-glance cable length
limitations based on DC power (the table is not relevant if
only RS-485 is distributed) and assumes 24 gauge CAT5/6
cabling. The lengths for multiple ARCs on a single chain
assume equal distance for each cable segment between
ARCs. Table is intended for quick reference only. For more
detailed configuration scenarios, Symetrix has made
available a Microsoft Excel spreadsheet to help system
designers determine power requirements based upon cable
length, number of ARCs, and the power supply to be used.
This spreadsheet can be downloaded from the Symetrix
Technical Support pages at: symetrix.co/knowledge-base.
ARC Pinout
CABLE SEGMENT LENGTH LIMITATIONS
FOR ARC POWER OVER CAT-5 CABLE
The RJ45 jack distributes power and RS-485 data to one
or more ARC devices. Uses standard straight-through UTP
CAT5/6 cabling.
ARC TYPE
! Warning! Refer to the RJ45 Warning for compatibility
1
information.
ARC PORT PINOUT
1
2
3
4
5
6
7
8
1
2
3
4
5
6
7
8
1 • AUDIO (+)
2 • AUDIO (-)
3 • COMMON GROUND
4 • RS-485 DATA (A)
5 • RS-485 DATA (B)
6 • COMMON GROUND
7 • POWER (+V)
8 • POWER (+V)
1
2
Pair 2
3
4
5
Pair 1
6
7
8
Pair 4
Pair 3
Note: The ARC Audio line may be grounded at the
Symetrix rack-mount device and the ARC wall panel
to provide additional distance.
The Symetrix ARC-PSe provides serial control and power
distribution over standard CAT5/6 cable for systems with
more than 4 ARCs, or, when any number of ARCs are
located long distances from a Integrator Series, Jupiter or
Symetrix DSP unit.
ARC-3
ARC-2e
ARC-K1e
ARC-SW4e
1
3000’
3000’
3250’
3250’
2
1100’
1200’
3000’
3000’
3
550’
700’
1250’
1250’
4
200’
250’
400’
400’
*Note - These numbers are based on ARCs attached to an Edge, Radius,
or other device supplying 24V and at least 500 mA.
Special note: for multiple ARCs on single chain, the listed
value is assumed to be the cable length between each
device. For example, a value of 600’ means 600’ between
the DSP unit and the first ARC, 600’ between the first and
second ARCs, etc. The total cable length will be the listed
segment length multiplied by the number of ARCs on the
chain.
! Warning! When designing an ARC network, one must be
1
careful not to double power any ARCs. If all pins on the CAT5/6
connections are used, power can travel over the CAT5/6 cable
and reach any ARC on that particular chain. Power over CAT5/6
could potentially come from the ARC that is powered locally (via
a custom wired cable using the pinout above) and then daisychained via CAT5/6 to other ARCs, or from a powered ARC
port on a Symetrix unit or ARC-PSe (preferred). In general, we
recommend only supplying power from the start of a chain (a
Symetrix unit or an ARC-PSe).
Port Settings: 38.4 kbaud, 8 data bits, 1 stop bit, no parity,
no flow control.
www.symetrix.co | +1.425.778.7728
Number of
ARC’s on chain
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QUICK START GUIDE: ARC-3 Wall Panel Remote
The Symetrix Limited Warranty
Buyer Responsibilities:
By using Symetrix products, the Buyer agrees to be bound by the terms of
this Symetrix Limited Warranty. Buyers should not use Symetrix products
until the terms of this warranty have been read.
Symetrix recommends the Buyer make backup copies of site files before
having a unit serviced. During service it is possible that the site file will be
erased. In such an event, Symetrix is not responsible for the loss or the time
it takes to reprogram the site file.
What is Covered by this Warranty:
Symetrix, Inc. expressly warrants that the product will be free from defects
in material and workmanship for three (3) years from the date the product is
shipped from the Symetrix factory. Symetrix’ obligations under this warranty
will be limited to repairing or replacing, at Symetrix’ option, the part or parts
of the product which prove defective in material or workmanship within the
warranty period provided that the Buyer gives Symetrix prompt notice of any
defect or failure and satisfactory proof thereof. Symetrix may, at its option,
require proof of the original date of purchase (copy of original authorized
Symetrix Dealer’s or Distributors invoice). Final determination of warranty
coverage lies solely with Symetrix. This Symetrix product is designed and
manufactured for use in professional audio systems and is not intended for
other usage. With respect to products purchased by consumers for personal,
family, or household use, Symetrix expressly disclaims all implied
warranties, including, but not limited to, warranties of merchantability
and fitness for a particular purpose. This limited warranty, with all terms,
conditions and disclaimers set forth herein, shall extend to the original
purchaser and anyone who ‑‑purchases the product within the specified
warranty period from an authorized Symetrix Dealer or Distributor. This limited
warranty gives the Buyer certain rights. The Buyer may have additional rights
provided by applicable law.
What is not Covered by this Warranty:
Legal Disclaimers and Exclusion of other
Warranties:
The foregoing warranties are in lieu of all other warranties, whether oral,
written, express, implied or statutory. Symetrix, Inc. expressly disclaims
any IMPLIED warranties, including fitness for a particular purpose or
merchantability. Symetrix’ warranty obligation and Buyer’s remedies
hereunder are SOLELY and exclusively as stated herein.
Limitation of Liability:
The total liability of Symetrix on any claim, whether in contract, tort
(including negligence) or otherwise arising out of, connected with, or
resulting from the manufacture, sale, delivery, resale, repair, replacement
or use of any product will not exceed the retail price of the product or
any part thereof which gives rise to the claim. In no event will Symetrix
be liable for any incidental or consequential damages including but not
limited to damage for loss of revenue, cost of capital, claims of Buyers for
service interruptions or failure to supply, and costs and expenses incurred
in connection with labor, overhead, transportation, installation or removal
of products, substitute facilities or supply houses.
Servicing a Symetrix Product:
This warranty does not apply to any non-Symetrix branded hardware
products or any software even if packaged or sold with Symetrix Products.
Symetrix does not authorize any third party, including any dealer or sales
representative, to assume any liability or make any additional warranties or
representation regarding this product information on behalf of Symetrix.
The remedies set forth herein shall be the Buyer’s sole and exclusive
remedies with respect to any defective product. No repair or replacement
of any product or part thereof will extend the applicable warranty period
for the entire product. The specific warranty for any repair will extend for
a period of 90 days following the repair or the remainder of the warranty
period for the product, whichever is longer.
This warranty also does not apply to the following:
1. Damage caused by improper use, care, or maintenance or failure to follow the instructions contained in the Quick Start Guide or Help File.
2. Symetrix product that has been modified. Symetrix will not perform repairs on modified units.
3. Symetrix software. Some Symetrix products contain embedded software or apps and may also be accompanied by control software intended to be run on a personal computer.
4. Damage caused by accident, abuse, misuse, exposure to liquids, fire, earthquake, acts of God, or other external causes.
5. Damage caused by service (including upgrades and expansions) performed by any person not authorized by Symetrix.
6. Cosmetic damage, including but not limited to scratches and dents, unless failure has occurred due to a defect in materials or workmanship within the warranty period.
Residents of the United States may contact the Symetrix Technical
Support Department for a Return Authorization (RA) number and
additional in-warranty or out-of-warranty repair information.
If a Symetrix product requires repair services outside of the United States
please contact the local Symetrix dealer or distributor for instructions on
how to obtain service.
Products may be returned by Buyer only after a Return Authorization
number (RA) has been obtained from Symetrix. Buyer will prepay
all freight charges to return the product to the Symetrix factory. Symetrix
reserves the right to inspect any products which may be the subject of
any warranty claim before repair or replacement is carried out. Products
repaired under warranty will be returned freight prepaid via commercial
carrier by Symetrix, to any location within the continental United States.
Outside the continental United States, products will be returned freight
collect.
7. Conditions caused by normal wear and tear or otherwise due to the normal aging of Symetrix products.
8. Damage caused by use with another product.
9. Product on which any serial number has been removed, altered or defaced.
10. Product that isn’t sold by an authorized Symetrix Dealer or Distributor.
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