NEC DTERM Series E telephone User guide

IIITCALL

.

Call Indicator

Lamp

&¡, r

""PnocnnmMABrE

KEY5

Flexible Llne

/

PnocnnmluBtE

KEYs

One-Touch

Speed

Dial/Feature

Kevs

(Programmable by usér)

ANS\ØER

SPEAKER

'MIC

(Microphone)

Lamp

UP/DO\øN

(nv;

3l.r.l

.9f.:.?)Ily:.

K¡vs rruo

Lulps

Trmru¡r¡r S¡rup FuNcnoHs

To

On¡cwm lH

Ourgæ

Cru

To

Onlcll.tÆ lN lrur¡nNru

Cnu

Tnurur

[m¡

Æp¡¡mxc¡

Io

Omen¡En a

Cru¡ g5¡*o

Sp¡¡o

Carunc lOrur-roucn

Bunorus)

To Onrcnran

I

€au

Usruo Sp¡¡o CnruHc

(lxovrouar/Gnoup)

AccouHr Coor

Fonceo

Accour.lr Coo¡

Aurro¡umoH

Coo¡

Vorc¡

C¡u

To Answrn A

Voc¡

Cnu HlHos

Fn¡¡

Auromnnc l¡¡rracol¡

MaHuru lnrncom

Dru lu¡nco¡l

To

Pnc¡ a Cau oH Horo

To

Pl-act

l

Cnn o¡.¡

Exclusvr Horo

To

Tr¡Hsr¡n

A C¡u

Con¡r¡nrruc¡

To

EsrnsllsH

¡

Bnor¡n

C¡u

To AHsw¡n e

CAMp¡o-oN CAr

Cnu

Wnnruo

-

Onloln¡nwe

Cru

Plm

Cru

Prcr-up lGnoupl

C¡u hcr-up (Drn¡crl r0

20

22

23

23 ró

l7 t7 t8 t9 t9

r3

l4 l4

I5

20

il l2

t2

l2

2

I

I

7 r0

Or¡cor¡¡c Tnunr Qu¡us¡¡c

Or¡-noor

TnuNr Qu¡u¡¡no

Exrcurv¡

Ov¡nmor l¡sr

Nu¡¡arn R¡olAr

Cnr

FonwarDrNc

-Au

Caus

Cnu Fonwnno¡¡¡o

-

Busv

Cnu

FonwanDrNo

-

No Auswm

C¡u

B¡cr

To Srve a¡¡o Rrp¡ar

r

Numsea

To Lmv¡ n

M¡s*cr

To

At¡sw¡n

r

Mrss¡ce

Mmr-m¡

Prc¡

P¡onc

Tnmsr¡n

Boss/S¡cn¡rnnY Tn¡Hsr¡n

Boss/S¡cnmnv

-

MW l¡mp

Co¡lnot

Boss/S¡cn¡nnv

Ovrnmo¡

Do

Nor

Drsruns

Pnv¡cv

Pnrvncv

Rzum¡

Iwo¡x

[€D Dspnvs

24

24

25

30

3t

32

33

34

25

26

27

28

29

30

35

3ó

38

38

39

40

43

KEYS

AND

LAMPS

FUTC'O¡¡

K¡yS

Hold

press key call on to place an internar or

ho1d. external

)

" o

Redial

Press key to activate redial feature. Press redial and scroll back through numbers that have been dialed.

Until the desired number is displayed.

Press the * key to activate dialing'

Conf

ïansfer

Ailows the station user to transfer

estabrished

calls to another station,

assistance'

without

attendant

Press key to establish a three-way conversation.

LED on key lights when key is active'

Recall

Press key to terminate establ¡shed call and reseize internal dial tone.

Answer

\X/hen

LED on this key is lighred, press

key

to answer a waiting

call'

Feature used to activate terminal setup functions and to program One-Touch

Speed

Dial/Feature

Keys.

Speaker

Controls the bullt-in speaker which can be used for Hands

Free dialing/monitoring. LED on key lights when key is active.

UP/DO\øN lol

V

Used to adjust

LCD contrast, speaker/receiver volume, and ringer volume.

a LCD

Contrast:

Press

A orV

key while idle.

.} Speaker/ Receiver Volume,

Press

A

orV

key during conversation.

<}

Ringer Volume,

Press

A orV

key during ringing.

PnoonamnnBu

KEys

Tltese øre examples oJ

D"^"

Jeatures atsøiløble by prssing tbe

þrolrammable keys. Some

Jeøtures may be

þrogrømmed by the user. Otbers must be

þrogrdflfled by the teleþbole system administrator.

AICM

Press key to activate

Automatic Intercom,

DATA

Press key to send or receive data calls, or to disconnect from a data call.

DICM

Press key to activate

Dial Intercom.

DND

(Do

Not

Disturb)

Press key to activate or cancel Privacy feature.

F\øD

Press key to activate or cancel

Call

Forwarding-

All

Calls feature.

F\øD.BY

Press key to activate, verify, or cancel

Call Forwarding

- Busy feature.

F\øD-NA

Press key to activate, verify, or cancel

Call

Forwarding

-

No Answer feature.

MICM

Press key to activate

Manual

Intercom.

SaR

(Save and RePeat)

Press key to store a number or redial a stored number.

MSC

(Message)

Press key to leave

m.!r"g.

indication at in no answer or busy

condition. station

SIC

Press key to cause chime at predetermined station.

M'ùø-SET

Press key to leave messase waiting indication boss'station from secretary's

station. on

SUBLINE APPEARANCE

A programmable extra extension key'

Press key to see status of extra extension'

MSø-CANCEL

Press key to cancel message waiting indication on boss' station from secretary's station.

P-RLS

Press key to release Privacy feature.

Sorr

Krys

On Hook

State

(Tèlephone is idle)

ðltlt-

Off Hook

State

(Tèlephone is in use)

3:17

Pfl

Fd

28 lUuþ Alir

Hi¡dset

OllR0ff

öttll3

Headset

Press the Soft Key below "Headset" to activate

Headset operation. The primary extension

LED will illuminate when headset is on.

Mic

Press the Soft Key below "Mic" to activate or deactivate the Microphone. The Mic

LED will illuminate when

Mic is on.

Help

Press the

Help

Key.

Press desired

Soft Key for helpful information about that key.

Exit

Press the

Exit Key to exit the Help program.

OHROFF

(Off

Hook

Ringing

Off)

Co off-hook or press Speaker Key, then press

Soft Key below "OHROFF'to disable ringing on secondary and trunk line appearances on this telephone while in use.

OHR-ONI

(Off

Hook

Ringing

On)

Co off-hook or press Speaker

Key, then press

Soft Key below "OHR-ON" to allow ringing on secondary and trunk line appearances on this telephone while in use.

MUTE

Co off-hook or press Speaker Key, then press

Soft Key be1ow

"MUTE". MUTE will flash and

Voice Path is eliminated to the handset, headset or speaker

lmnps

Call Indicator

Lamp

a

Lamp at top corner of call terminates

D"-

Display flasheswhen to the terminal. Lamp

lights

steadily when a message has been left.

LCD

Liquid Crystal Diode (LCD) dlsplay provides

D;

activity information plus date time

and

Soft Key operation-

LED

F¡nrunr

Kev

Acrvmrs

Feolure

+

I

=

Tirrns microphone on or off.

Feqture

+

2

= Adjusts hand.set receiver volqme.

Feoture

+ 3

:

Selects ringer tone.

Feolure

+

4

:

Adjuststransmission/receivingvolume.

Feoture

+ 5 = Actiyates hands-free operation.

TERN4INAL

SETLIP

\)ØITH

Iï.u.

.lfflY.1l 5:.t

.

. .

.

. .

.

Mrcnopno¡¡r

Oru/Orr

The

MIC lamp shows the status of the built-in microphone

To cbanqe microþbone status: a

Press

Soft Key associated with the

MIC

Dlsplay or press Feoture and l.

To

ao.lusr rNmAr

REcEtvtNG voruME

Handset receiver volume can be changed.

To cbcmge tbe bandset receiuer uolume,

I

Press Feoture and

2

The LCDdisplays the current volume.

ô

Press Feoture and

2 to alternate between

Small and Large volume.

R(v

VOL

I.ÂRGE

To

srucr

RNGER ToNE

The

D'"'

Series E has 4 kinds of ringer tones that you can select.

o

Press Feoture and

3.

The LCD displays the selected tone number(n=1-a).

ToNr No.

Fnrourncv

(Hz)

480/ó06

480/606

1285/1024

600/700

MooullroN

(Hz) t6 t6

16

To ao.lusr

TRANsMrssroN

/nrcrvruo

VOTUME

Handset volume can be changed permanently

I

Press Feoture and

4.

The LCD displays the current volume i

Press Feature and

4.

again to alternate between Small and

Large volume.

T/R

T/R

Vor.

SfltAlt

V01.

]ARGE

To

ncr¡vrrE

HANDs-FREE

To set hands-Jree on, i

Press Feofure and

5.

The LCD displays,

HA]IDS

ÍRET

OlI

To set bandsJru oÍJ,

I

Press Feolure and

ó.

The LCD displays'

HAI{DS

tRtt

otf

Cnn

lxorcAToR

LAMP

oN/oFF

The user can choose to turn the call indicator lamp either on or off during ringing.

i

Press Feoture and

7.

The LCD displays'

INDI(AIOR

O¡I

NDI(AToR

0Ít

NOTE, The call indicator lamp lights when used as a

Message \ùØaiting

Lamp, even when it is turned off by the above operation.

TO

ORICII\ATE

OUTSIDE

AN

CALL a a a a a aa a a a a a a a a a a a o a a a o a a a o

TO

ORIGINATE

AN

INTERNAL CALL

a a a a a a a a a a a a a a a a a a a a a a a a aaa

,)

Use handset

or

äft t'r'#

",iill

a

Use handset or

MIC ro converse.

TRUNK

LINE

*iinH:.t

.....

o..

.

....

To onrer¡¡lrs

a

Press the

TRUNK tlNE

APPEARANCE feature key.

o

Lift handset or press

Speoker, receive

Central

Office or distant

PBX dial tone.

a Dial the destination.

To

arusw¡n

,r}

Press the

TRUNK

LINE

APPEARANCE feature key (ringing and flashing LED alert user to incoming call).

I

Lift handset or press

Speoker.

o

Speak with incoming party.

TO

ORICINATE

A CALL

USING

SPEED

CALLINC

(ONE-TOUCH

BUTTONS)

aaaaaaaaaaoaaaa

i

Press desired

Sæed Coll button, or press

Speoker and

Speed

Coll.

To pnocn¡m

(Available only on

D'"''

stations with speed calhng keys.)

Ô Press Feoture button.

l}

Press desired

Speed Coll button.

I

Enter desired telephone number or feature code on the keypad. Display indicates digts dialed.

a

Press Feoture again to save the number.

SPD

StI to

To

verurv a

Press

Feofure button.

a

Press desired

Speed

Diolbutton.

.)

Display indicates digits programmed.

NOTE

1,

To program a hookswitch for transfer or feature activation, press Recoll key as first digit

( ! displays on LCD).

NOTE

2,

To program a pause, press Recollkey as any digit other than the ftrst digit

(- displays on

LCD)

NOTE

3,

To program a

Voice Call, press

Tronsfer key after dialing station number

( V displays on

LCD).

NOTE

4, Speed calling for feature access,

Speed call keys may be used as featr-lre keys by storing the NEAX2¿OO feature access codes

The features may be programmed on a system basis by the PBX engineer.

Access codes may be stored in conjunction with telephone numbers. For example, one button can be programmed by the user to transfer to a certain extension.

TO

ORICINATE

A CALL

USING

SPEED

CALLINC

(rNDrvrDUAL/CROUP)

aaaaaaaaaaaaaaaaaaaaaaaaaaa a

Press the

Rediol button.

a

Press the desired speed calling number rNR

[.] /

sPD

t_]

xxxx

,1.4

ACCOUNT

CODE

oaaaaaaaaaaaaaaaaaaaaaaaaaa

FORCED

ACCOUNT

CODE

To

rrur¡n

I

Lift handset or press Speoker, receive dial tone,

<}

Enter feature access code, receive service set tone.

o

Enter Account Code (up ro l0 digits).

o

Receive dial tone and dial desired number.

To rm¡n

AccouNT coDE

AFIER

AUTHORIZATION

CODE

I

Lift handset or press Speoker, receive dial tone.

i

Enter feature access code for Authorization

Code, receive service set tone.

i

Enter

Authorization Code, receive second service set tone.

I

Enter Account Code, receive dial tone, and dlal desired number.

NOTE, Authorization and Account Codes may be up to 20 digits combined.

42 o Lift handset or press Speoker, receive dial tone.

O Enter feature access code, receive service set tone.

i

Enter Forced Account Code

(up to

10 digits), receive dial tone.

AUTHORIZATION

CODE

To

¡Hren w¡rHouT AccouNT coDE

I

Lift handset or press Speoker, receive dial tone.

I

Enter feature access code, receive seryice set tone.

o

Enter

Authorization Code (up to

10 digits).

r)

Receive dial tone, dlal desired number.

-Ono Llft handset, receive dial tone.

o Dial desired number.

<)

If an

Authorization

Code is required, caller hears special dial tone.

t

Enter Authorization

Code, or call will be denied.

NOTE, This option is available only if system is pr-ogrammed with

Least

Cost Routing

To ¡¡¡rrn

wTH AccouNT coDE (sre

nrove)

Service set tone is optional depending upon system programming.

NOTE,

If a

16- or 24-button display terminal is used, the display indicares all of the digits dialed

43

VOICE CALL

aaaaaaaooaaaa aaoaaaaaaaaaaa o Lift handset.

a

Dial desired station number

I

Press Voice.

t

Speak to called party.

NOTE

1,

A Voice Call may be programmed on a one-touch speed key by pressing SPeed

Dicl button, dialing the extension, and pressing the

Tronsfer key

(V displays if programming on an

LCD Display

D"''

Save by pressing Speed Diol again)

NOTE 2, If called party is on their line when a

Voice

Call is attempted,

v(l

BsY calling station's display i ndicates,

NOTE

3,

Avoice call is restricted iI called party's station is not a

D'"'

Display indicates,

V(]

RsT

TO

ANSVER A

VOICE

CALL

HANDS

FREE a aaaaaaoaaaaaaaaaaaaaaa aaaa

I

Receive incoming

Voice

Call.

vcl

o

Press

MIC SoÊt Key.

LED

Iights.

o

Respond hands-free

NOTE,

If privacy is required, lifr handset

(olling stolion

200t

AUTOMATIC

INTERCOM

aao aaaaaaaaaaoaaaoaoaaaaraa

To rt¡rnrr

a

Litt handset or press

Speoker key

<} Press

AICM key.

I

Hear ringback tone.

(olled porty

,14

To nxswrn

(olling porty a

AICM key flashes red indicating an incoming intercom call.

i

Press AICM, lift handset or press

Speoker.

LED lights solid green.

f

If called station is engaged in a non-intercom call, the station may press

AICM after placing original caller on hold

(with

Hold key).

To

sRroor tNTo

AN

AUToMATtc

INTERCOM

CAtt

NOTE, Bridging is an optional feature.

I

Press the AlCMkey, lift handset or press

Speoker.

i

A three-party conference is esrablished.

CNT

0veriding porty

NOTE'

Pressing

AICM on a station with one intercom button connects that station to one pre-defined extension

MANIUAL

INITERCOM

a o a a a a a a a a a a,a a a a a a a a o o a a a a a

To

rrumar¡ a

Press MICM, lìft handset or press

Speoker, ringback tone is heard.

l

Press the

SIG key if it for the called station is desired to hear ringing.

Colled porry

To

nruswen

(olling porly a

MICM key flashes, indicating an incoming call.

Ring tone may also be heard.

I

Press MICM.

t

Lift handset or press solid green.

Speoker,

LED lights o If called station is engaged in a non-intercom call, the station may press MICM after placing original caller on hold (with

Hold key).

To

an¡Dcr rNTo

A

MANUAT. TNTERcoM cAu.

NOTE, Bridging is an optional feature

0veriding porty

<)

Press MICM, lift handset or press

Speoker.

t

A three-party conference is established.

(Nf

NOTE

1'

The

SIG key signals the correspondìng station when speaking over the intercom path rs unnecessary.

NOTE 2' Two-button Manual lntercom provides one button for signaling and one for talking.

A separate signaling button can be used in many ways for the secretary to alert a boss or visa versa

DIAL INTERCOM

a a aaaaaaaaa o'aaaaa aaa aa a aaa a

To rxrnrr

I

Lift handset or press Speoker key.

o

Press DICM key.

a Dial desired intercom station number.

Receive ringback tone.

(olled porty

To aNsw¡n

a

DICM

LED flashes, indicating an incoming intercom call.

,r)

Press

DICM.

o Lift handset or press Speoker. LCD shows solid green.

(olling porty

r

If called station is engaged in a nonintercom call, the station may press

DICM after placing the original call on hold (with the

Hold key).

To anrocr

rNTo

A DIAI

INTERCOM

CALI

NOTE,

Bridging is an optional feature

0verriding porty r|

Press the

DICM key, liÊt handset or press Speoker.

ö

A three-party conference is establlshed.

(t'lt

NOTE,

Dial intercom provides a

Dial Inte¡com group where each member of the group may be called by a

1- or 2-digit number without usìng the ir prime lines.

t6

TO

PLACE

A

CALL

ON

HOLD

aaaaaaaaoaaaaaaaaaaaaa aaaa

Held stotion numher

I

Press

Hold.

Held line wink flashes.

NOTE' f f held line appears on other

D''- stations, the associated LED flashes red slowly

ïo

nrrn¡evr o

Lift handset or press

Speoker.

I

Press held line.

Use handset to converse.

NOTE'

Any station with this line appearance can retrieve the call

Ir

u¡¡a¡lsw¡ruo

ô

After preprogrammed time

,

Automatic

Recall is initiated.

,17

I

Visual and audible signal

(rapid flash and ring burst) is sent to station that placed call on hold

NOTE

1'

A transfer or conference call may be placed on hold depending on software level of the NEAX2400

IMS.

NOTE

2,

Hold shows as a flashing green LED on your phone The same line on other phones shows as a flashing red

LED

Recoll shows as a flashing green LED on your phone and flashing red LED on other phones with the same line

TO

PLACE

A

CALL

ON

EXCLUSIVE

HOLD

aaaaoaaaaaaaaoaaaoaaa aaaaaa

Held slotio¡

¡umbe¡ o

Press Hold twice.

Line appearance

'indicates iniemrpted wink.

NOTE, If held line appears on other Dt"'- stations,

LED remains steadily lit red

To nrrnrrvr

o

L¡ft handset or presS Speoker.

f

Press held line.

Use handset to converse.

NOTE, Only

Dt"'that set

Exclusive

Hold option can retrieve the call.

F urunNsw¡R¡o o

After preprogrammed time, Automatic

Recall is initiated.

i

Vsual and audible signal

(rapid flash and ring burst) is sent to station which placed call on Exclusive

Hold.

Recoll shows as a flashing green LED on your phone, and solld red on other phones with same line.

NOTE'

Exclusive Hold excludes any other phone from picking up your held call

Exclusive Hold shows as a flashing green LED on your phone The same line on other phones appears as a solid red LED

TO

TRANSFER

A

CALL

aaaaaaaaaaaoaaaaaoaaaaaaaaa

I

After conversing, ask party to hold.

i

Press Tronsfer.

Receive interrupted dial tone.

xtR a Dial destination station's extension, hang up or wait for answer.

ô

[f transferring party hangs up, that station's number appears in the center of recipient's display.

xtR

200

TlrArs

3

,1

8

CONFERENCE

aaaaaaaaaaaaaaoaaoaaaaaaaaa

I

\Øith call in progress, ask party to hold.

<)

Press Tronsfer, receive intermpted dial tone.

a Dial desired number.

t

After call is answered, press

Conf.

Conf

LED lights.

(ilI

I

Three-way conference is established.

t

If one party hangs up, other two remain connected.

Conf

LED goes out.

TO

ESTABLISH

A

BROKER

CALL

aaaaaaaaaaaaaaaoaaaaaaoaaaa a

\Y/hile engaged in a call and wishing to consult a third party, press

Tronsfer.

Caller is automatically placed on hold.

a Dìal desired party to consult.

I

Press Trqnsfer to return to original caller.

Third party is automatically placed on hold.

l)

By repeating these steps,

it

is possible to alternate between calls.

NOTE, The display indicates connected station or trunk at any given time.

TO

ANS\ØER

A

CAMPED-ON

CALL

aaaaaaaaaaaaaoaaaaaaaaoaaaa

(rnom

rnr

anrNoarur)

r

\X/hile engaged in a call, receive the camp-on indication

(one short tone burst)

Answer

LED flashes

ô

Press

Answer. Call in progress is placed on hold.

o Connection to camped-on call is established.

O

Press Answer to return to original call- Camped on call is placed on hold.

Irunk tlpe

úunk nunbs

O

By repeating these steps, it is possible to alternate between calls. Display indicates connected station or trunk at any given time.

CALL

\ØAITII\C

-

.919.t)fl)9.

.

..

.

..

o.

....

To

pnocnam cAtl. wArnNG

KEY

(otr

orue-roucH spEED cAruNG

KEyl

<) Press

Feofure.

<)

Press desired one-touch speed key.

o

Press Recoll. ! appears on

LCD

(See

Note) a

Dial Call \Øaiting feature access code.

I

Press Feofure.

NOTE, To program a hook switch for transfer or feature activation, press

Recoll as tirst digit,

! displays on LCD.

20

To ¡cnvarE

cArr wAtTtNc

-

oRtGtNATtNG o Dial desired station number, receive busy tone.

<)

Press CAlL WAIT|NG.

ô Receive special ringback tone.

a Call

\X/aiting tone is sent to busy station.

(olled stotion number

-Ono L¡ft handset or press

Speoker.

.

Dial call

\Øaiting access code, receive dial tone.

(W

(w

sil

aDialbusy station.

2000

To

aruswrR A wArTrNG cAu.

o Call \ù/aiting tone is heard.

o

Press Answer.

|

\ù/aiting call is automatically connected.

Original party is placed on hold.

(olling slotion number

I

By repeatedly pressing

Answer, it is possible to alternate between calls. Display indicates connected station or trunk at any given time.

To orscox¡¡¡cr

I

Press Recoll.

Station user is automatically connected to original party.

:*.!.0LT5.

aaaaaaaaaaaoaaa

To

(oru pnoonqm catt

PARK KEY

oNr-roucH

sPEED

cauxo

rev) a

Press Feoture.

a

Press one-touch speed key.

o

Press Recoll. ! displays on LCD.

a Dial Call

Park access code.

<l Press Feoture again.

To prnr

A cArr o \X/hile connected to a station or trunk,

CALI PARK.

Po*ed ¡l¡lion or lrunk

PRK

STT

WÂTs

3

To nm¡evE

A

PARKED cAr.r rRoM

ORIGINATING

STATION o Dial

Call

Park local retrieval code.

a Station user is connected to parked call.

Elop:ed time

10:01

WAIS

2

To

n¡rRrrvE

A

PARKED

cAn

FRoM

A

REMOTE STATION a

Dial

Call

Park remote retrieval code and the station number from which the call was parked.

ô Station user is

con-

nected to remotely

;ïl':l,'l,'l.t

2000

wATs

2 parked call.

CALL

PrCK-UP (GROUP)

aa aoaaaaaaaaoaaaaaaaaaaaaaa

Wnr¡¡

sTATtoN wTHtN ptcK-up cRoup

RtNGs o Lift handset.

a

Press

CALL PtCK-Up or dial Call

Pick-up access code

(may be stored on one-touch speed calling key).

<)

Connection to calling parry is established.

t

If currently on a call, press

Tronsfer and dial Call

Pick-up access code.

The original party is placed on hold.

(olled slolior

(olling porty

CALL PICK-UP

(DIRECT)

To

pnocnam

PrcK-uP

DTREcT KEY

(oNr-roucH

sPEED KEYI

i

Press

Feoture.

o

Press one-touch speed key.

a Dial Direct Call Pick-up access code.

i

Press teoture again.

Wnrru

A sTATroN wrTHrN

THE sysTEM RrNGs r

Lift handset, receive dial tone.

I

P¡ess

PICK-DIRECÍ and dlal the station number to be picked up.

23

-On-

I

Dial Direct Call

Pick-up access code and the station number to be picked up.

o

Connection to

calling j:Ïil

parry is establlshed.

P(K 2000

Colling porly

wArs

3 o If busy, original call must be placed on hold before new call can be picked up.

OUTCOINC TRUNK

QUEUEINC

aaaaaaaaaaoaaaaaaaoaaaaaaaa ln

rnuNr

susy o

Receive Thunk

Busy indication.

Press

CALL BACK.

Call is placed in queue for next available trunk

0G0 stl

ö

\)Øhen trunk is available, setting station is alerted by ringing and flashing red LED.

i

Press Speoker or lift handset.

Dial tone is heard or number is automatically dialed

if

NEAX2400lMS is programmed with

Least

Cost Routing

OFF-HOOK

TRUNK

QUEUINC

,)

Press Speoker, receive dial tone.

a Dial Off-hook Queuing access code.

.a

Dial desired tele phone number. Encounter a trunk busy condition.

i

Station user receives service set tone and leaves speaker on.

o

The desired number is automatically dialed when a trunk becomes available.

EXECUTIVE

OVERRIDE

aaaaaaaaaaaaaaaaaaaaaaaaaa.

F cau¡o

sTATtoN ts

BUSY a

Press

OVERRIDE.

O

Interrupted parties recelve warnlng tone.

0verridden slolion a Three-way conference is initiated.

(ltI o

Conf

LED lights.

NOTE,

Override may be programmed by the

NEAX2400

IMS engineer for one of the

Programmable Line/Feature keys, or may be programmed by the user on a one-touch speed calling key by storing the

Recall and Override access code

LAST NUMBER REDIAL

aaoaaaaaaaoaaaaaaaaaaaoaaaa

To n¡cnn

THE rAsT

NUMBER DTAIED

ô

Press Rediol.

Last number dialed is displayed.

INR

[.

] /

SPD

[-l xxxx

)

Press

Rediolkey until desired number is displayed. Up to

5 previously dialed numbers.

I

Press

*.

The number on the display is automatically redlale

t

\Øhen party has answered, lift handset or speak handsfree.

25

CALL FORWARDINC

_

ALL CALLS

To

ser a

Press Speoker.

Receive dial tone.

t

If setting for another station, press

SUBLINE

APPEARANCE.

i

Press FWD or dial Call Forwarding access code.

Receive special dial tone.

a

Dial destination station or external telephone number. Receive service set tone.

t

FWD

LED lights (at your station or at the

D*"

of the subline station you are setting).

forwording slot¡on o

Press Speoker.

Call

Forwarding for all calls is set.

fwD

stÏ

2000

To

vrrurv

(wrn

I

ó- on

32'eunoN ff*) t

Press

FWD.

c

Display indicates the station number calls are forwarded to.

NOTE' lf recipient station is a

16- or 32-button D'"*, LCD displays: f omording stolior

26

To

cnNc¡r.

o

Press Speqker.

Receive dial tone.

If cancelling for another station, press

SUBLINE APPEARANCE.

i

Press FWD or dial

Call Forwarding cancel code.

Receive fWD

(NI.

service set tone.

LED goes out at your station

(or the

D"- of the subline station).

t

Press

Speoker.

Call Forwarding is cancelled.

CALL FOR\ØARDINC_BUSY

aaaaaaaaaaoaaaa

To s¡r

a

Press Speoker.

Receive dial tone.

.)

If setting for another station, press

SUBLINE

APPEARANCE a

Press FWD-BY or dial Call

Forwarding access code. Receive special dial tone.

-

Busy o

Dial destination station or external telephone number. Receive service set tone.

a tWD

LED lights

(at your station or at the

D'"'n' of the subline station you are setting).

r)

Press Speoker.

Call Forwarding

-

Busy is set.

forwordirg slolion twD

sET

2000

To

venrrv

(wrn

Drp¡-lY

Pno¡¡rl

<) Press

FWD-BY.

o Display indicates the station number calls are forwarded to.

NOTE, If recipient stat¡on is a l6- or

32-button

D'"*, LCD displays' fomording shl¡or

To cmrcrr

I

Press Speoker.

Receive dial tone. If cancelling for another station, press

SUBUNE APPEARANCE.

O

Press FWD-BY or dial CallForwarding

ÍwD

(Nq.

-

Busy cancel code.

Receive service set tone. LED goes out at

Your station

(or the

D"''

of the subline station).

.)

Press Speoker.

Call Forwarding is cancelled.

27

CALL

FOR\ØARDINC

-

NO

ANSWER

To srr

a

Press

Speoker.

Receive dial tone a If setting for another station, press

SUBTINE APPEARANCE.

i

Press

FWD-NA or dial Call Forwarding

-

No

Answer access code. Receive special dial tone.

a

Dial destination station or external telephone number. Receive service set tone.

a

FWD

LED hghts (at your station or at the

D'"'of the subline station you are setting) o

Press Speoker.

Call Forwardlng

No Answer is set.

-

Iwudíng tlcl¡or fWD

STI

2()()ll

To v¡nrrv

l)

If verifying for another station, press

SUBIINE APPEARANCE while idle

.

i

Press FWD-NA.

t

Display indicates the station number calls are forwarded to.

NOTE

1,

If recipient station is a

16- or

32-button

D"'',

LCD displays, Iorwording slol¡on

NOTE 2, Call Forwarding for Busy and

No Answer may be combined depending upon system programming

28

To

cnrucel a

Press Speoker. ReceiVe dial tone. If cancelling for another station, press

SUBLINE

APPEARANCE.

I

Press FWD-NA or

¡WD (NCI dial Call Forwarding

-

No

Answer cancel code. Receive service set tone. LED goes out at your station

(or the

D'"'n' of the subline station).

i

Press Speoker.

Call Forwardlng

-

No Answer is cancelled

:Lt!

Pi:50. o.......... o lr cnluo sTATtoN ts

BUsy

.O

Press

CAIJ- BACK.

Cofled porly

(B

sET

2000

Receive service set tone.

-On-

I

Press

FLASH key and enter Call

Back access code.

<)

Vhen both parties become idle, calling partyi phone rings.

Calhng party would go off hook and hear ring back tone.

The called station would then be ringing.

a Lift handset.

(olled porty

<|

The called party's phone rings.

i

Connection is established when the called party answers.

NOTE'

Call

Back may be programmed by the

PBX

Engineer on a

Programmable

LineÆeature

Key or by the user on a one-touch speed calling key

TO

SAVE

AND

REPEAT

A NUMBER

" " t

.. " " " " " .. "

o

" " '

TO

SnV¡

<) Press Speoker.

a Dial desired telephOne

number. l

Press

S

&

R.

Dialed number is now stored.

saRLEDlights.

-On-

I

Receive internal call.

I

Press

S

&

R.

Number is stored in memory.

.s&RLEDlights.

To

vrrurv (ron

Dsrnv

Pnorur)

r

Vhile

idle, press

5

&

R.

o Display indicates digits stored.

30 oPress s&R' D**automaticallyredials the prograrnmed number.

a

S

&

R automatically cancelled.

LED goes out'

NOTE, If saved number is busy or no answer is receìved, to save it again, press S

&

R again before hanging uP.

TO

LEAVE

A

MESSAGE

aaoaaaaaaaaaaaoaaaaaaao"" o

Press Speoker.

Receive dial tone.

f

Dial desired station number.

Encounter no answer or busy condition.

I

Press MSG.

Message is sent to called

D¡erm ilsG

stl

a Called station

MSc LED lights.

NOTE

I in

'

Up to four messages can be stored

Dt'- memory

(olled stotion

200t

NOTE 2, lf a f¡fth message is attempted, reorder tone is heard and display indicates, flISG

BSY

NOTE

3,

If station is not equipped to receive messages, reorder tone is heard and display indicates,

TO

ANS\ØER A MESSACE

ooaaaaoaaaaaaaoaoaaa oaaaaaa

To osplav

.

MsG

LED is

Iit.

Station is idle

I

Press MSG.

(olling slotion mSG

2001

l2:28P!ñ i

Press MSG again to display additional messages in order received

To

nespotto

I \ù{/hlle displaying desired message, press Speoker.

I

Press MSG.

Station whlch left message is automatically redlaled.

I

Message is erased

34

To

eus¡ a

To erase a message

,;vithout returning the call, press MSG to display desired message.

a

Dial

# while message dlsplays. Message is erased.

NOTE

1,

If using an 8-button

D"'', messages cannot be displayed. User must press

MSG while off-hook to return call.

NOTE 2, If station that left message is busy, callback or MSG may be set If station that left message does not answer, MSG may be set, notiÂ7ing originating party that a message return was attempted.

32

MEET-ME

PACE oaaaaoaaaaaaaaaaaaaaaaa aaaa

Example' Station

A can page

Station

B. \)Øhen

Station

B dials answer code, they are connected

To prcr

(SranoN

Al

.a Dial

Paging access code, receive continuous ringback for one second.

.)

Page

Station

B.

t

Remain off hook or hang uP

To

eNswen (Srnno¡¡ Bl

If

Støtion

A

remains oJJbook' t

Station

B dials

Paging answer code, and they are immedlately connected.

Irunk number

IJ

Station

Abung up, a Station

B dials paging answer code, and Station

A

D'"'' rings.

o

\X/hen

Station A goes off-hook, they are connected.

PACINC TRANSFER

Example, Station A receives an important call for Station

B who is not at a desk. Station

A can page Station

B.

Vhen

Station

B dials the Paging ans\

/er code, Station

A can announce the call and transfer it to

Station

B.

(o'ingrrrunk

xtR

wATs

3

Sranon

A

pncr¡¡e a

Ask calling party to hold.

<)

Press Tronsfer. Receive interrupted dial tone a Dial

Paging access code.

Rece ive continuous ringback for one second.

<) Page

Station

B.

I

Remain off-hook or hang up.

To

arusw¡n

(Snnoru

Bl

IJ

Station

A

remained oJJ book, o

Station

B dials

Paging answer code, and is connected with

Station

A.

Station

A announces ca1l.

Stotions A ond

B eoch di:ploy lhe olÈer's numher a Station A hangs up.

Station

B and the calling party are connected.

WAIS

3

IJ

Station

Ahung up, a

Station

B dials

Paging answer code.

Station

A D"*rings-

xÍR

WAIS

3 a Station A picks up and announces call.

i

Station A hangs up.

Station

B and the calling party are connected.

-On-

(Dependent on

System Programming)

(olling lrunk number

WATS 3

PG

WAÏS

3

BOSS/

SECRETARY

TRANSFER

aaaaaaaaaaaaoaaoaaaaaa"..'

S¡cn¡raRv o Lift handset, press boss'ringing line. Ask calling party to hold.

(olling porty

WATS

3

8or: ond setrelory slolion e¡th disphy lhe olher's nunber o

Press boss' line again.

Voice Call is automatically established.

I

Announce the call to the boss.

lr soss

AccEPTs cAu.

I

Secretary replaces handset.

<)

Boss hfts handset, presses flashing line.

34

h soss

REFUsEs cArr

O

Secretary presses boss'l¡ne to return to calling party.

BOSS/

SECRETARY

MSø LAMP

-

CONTROL

To s¡r

MW

nr Boss'

srATtoN

Witb caller on tbe liw,

I

Lift handset or press

Speoker.

a

Press boss' ringing l¡ne. Ask calling party to hold.

a

Press

MW-SET line/feature key.

No service set tone is heard.

Ihw sII

Boss sees MW on dlsplay

D'"'- and can call secretary to receive message.

Witbout caller on theline,

ô After taking message, press

RECAII and receive dial tone.

i

Press MW sET line/feature key

Receive service set tone.

MW

SÍT

NOTE, The secretary can hang up after taking a message, and set a message lamp at any tìme by going off-hook on the boss'subline and pressing the

MW-SET key

To

cancn

AT

Boss' sTATroN

Witbout caller on tbe line, o

Lift handset or press Speoker. Receive dial tone i

Press

Boss'line appearance.

35

i

Press MW-CANCEL line/feature key.

Receive service set tone.

Witb caller on line: o tX/hile engaged in conversation on boss' subline, press

MW-CANCEL key.

No service set tone is heard.

MW

$t(t l¿lw

(ll(L

BOSS/

SECRETARY

OVERRIDE

aaaaaaaooaaoaaoaaaaooaaa

Example'

Station 2000 is boss,

Station 2001 is secretary.

Boss is connected to Tiunk

A.

Incoming call on

Trunk

B connects to secretary but is intended for boss.

36

To pnocnam

Boss/sEcRETARY ovERRIDE KEY

ô

Press Feofure.

i

Press a

Speed

Calling keY.

a

Dial

Boss/Secretary

Override access code'

.)

Press

RECALI.

- disPlaYs on LCD.

a Dial boss' station number.

i

Press Feoture again.

5¡cneranv

r

Lift handset to answer

Trunk B, ask caller to hold.

O Press

CAII

HOI"D feature key or

Trqnsfer and dial call hold access code. Receive dial tone'

Boss'¡lolion

I

Press BOSS/SEC numher

OVERRIDE.

Receive ringback tone.

Boss

5e(relory'5 slolion numbe¡ a Hear

3 bursts of tone

LCD display indicates'

Option

1

I

Boss presses Answer and converses with secretary

Tiunk

A is placed on hold.

i

Secretary hangs up.

Boss is connected to

Tiunk

B.

t

Boss can alternate between the two parties by pressing

Answer.

Option

2

i

Boss presses Answer and converses with secretary.

Tiunk

A is placed on hold.

tBoss presses station

200

1 key and converses with

Tiunk

B. Boss presses

Answer to reconnect to Tiunk

A.

I

Secretary hears reorder tone, hangs up.

I

Boss can alternate between the two parties by pressing

Answer.

Option

3

i

If boss does not respond to

3 bursts of tone, secretary presses

Recoll.

I

Secretary is connected to Tiunk

B.

Option

4

t

Boss presses

Answer and converses with

Secretary.

Tiunk A ls placed on hold.

i

Boss denies call, presses Tronsfer to return to Tiunk

A.

O

Secretary is returned to Trunk

B.

NOTE' lf boss has 16- or 32-button display terminal, display always indicates the connected station or trunk at any given time

37

DO NOT DISTURB

aaaaaaaaaaaaaaaaaaaaaa"¡"

Wtlu nu

(ott

noor)

o

Press

DND.

LED lights.

DND

STI

To

cmcst

t

Press DND.

LED goes out.

NOTE, DND must be programmed by the

PBX engineer on a programmable feature key.

DilD

$(|.

38

PRIVACY

aaaaaaaaaaaaaaa""""""

Wntu

oFt-HooK

O

Press DND.

LED lights.

PRV

SII

ô Privacy feature prevents intemrPtions for the duration of the call

To caxcel

<)

Press DND.

LED goes out.

PRV

(il(L

-Ont

Replace handset. Privacy feature is automaticallY cancelled.

NOTE, DND must be Programmed bY the

PBX engineer on a programmable feature key

PRIVACY

RELEASE

Example,

D'"''

Station

B is engaged in a conversation, and allows

Dt"'

Station

A to enter the call in progress.

ö

Station

A lifts handset or presses Speoker.

o

Station

A presses the line appearance of

Station

B.

I

\ù/arning tone is sent parties

(optional).

to the interrupted

(!t;

ô A three-way conference is established.

NOTE, Station

A may also be a single-line station as long as it appears on the Station

B

D"''.

-On-

Example,

Dt"'

Station A requests entrance into

Station

B's call in progressa

Station A l¡fts handset or presses Speoker.

o Station A presses the line appearance of Station

B.

t

Station

B

LCD indicates, wAll

P-RIS?

P-Rt

S?

a Station

B may allow Station

A to enter the conversation by pressing

P'R15.

Ô rùØarning tone is sent to the interrupted parties

(optìonal).

C¡I;

O

A three-way conference is established.

NOTE

1,

Station A can be a single-line station iI it appears on the Station

B

D"''.

NOTË

2,

Up to six parties can break into a twoparty conversat¡on (additional hardware required)

INIDEX

aaaaaaaaaoaaltoaoaaaaaaaaaaa

A

Account Code

Answering a Camped-on Call

Answering a

Message

Answering

A

Voice

Call Hands

Free

Authorization

Code

Automatic Intercom

B

Boss/Secretary

Boss/Secretary

-

M\X/ Lamp Control

Override

Boss/Secretary tansfer

Broker Call, Establishing

c

CallBack

Call

Forwarding

-

All

Calls

Call

Forwarding

-

Busy

12

20

31 l4

12 t4

35

36

34

19

4A

Call Forwarding

-

No

Answer

Call Park

Call

Pick-up

(Direct)

Call Pick-up (Croup)

Call Tiansfer

Call

\Øaiting

-

Originating

Camped-on Call, Answering

Conference

D

Dial Intercom

Do

Not Disturb

E

Establishing a Broker

Call

Exclusive

Hold

Executive Override

Exit t

Forced

Account

Code

Function Keys and Lamps

18

20

20

19

28

22

23

23

16

38

19

17

25

5

12

2

H

Headset Key

Help

Hold

I lnternal Call

Origination t

Last

Number

Redial

Leaving a Message

M

Manual Intercom

Meet-me

Page

Message,

Answering

Message, Leaving

Microphone Key

Mute

5

5

17

N

Number

Save and Repeat

o

Off-hook Tiunk

Queueing

Originating a

Call Using

Speed

Calling

(lndividual/Croup)

Originating a

Call

Using Speed

Calling

(One-touch Buttons)

Originating an

Internal Call

Originating an

Outside Call

Outgoin g

Tiunk

Queueing

Outside Call Origination

P

Paging

Tlansfer

Placing a

Call on Exclusive

Hold

Placing a

Call on Hold

Privacy

Privacy

Release

30 l1

10

9

9

24

9

4,1

s

Saving and Repeating a

Number

Speed

Calling Call Origination

(One-touch

Buttons)

Speed

Calling Call

(lndividual/Croup)

Origination

T

Terminal

Setup

Functions

Tiansferring

A

Call

Trunk Line Appearance

V

Voice Call

Voice Call Hands

Free,

Answering l0 t1

7

18

10

13

14

42

LCD

DISPLAYS

............. o.............

t

5:39

WATS

1ìme elapsed,_trunk for outside

call

X type and

number

1ìme elapsed for parked

call

g

22

XXXX WATS

X

Parked call retrieved from a remore

sration

showing the rrLrÃber of the station parked the

call that '

22

c

CB XXXX

call ts-ack is activated, showing or calling

number called

29

CB

SET

XXXX

Call

Back set for busy called

station

29

CMP

WATS

X

Campedon call placedon

hold

20

CNF

Three-party conference established

1.4,15,16,1g

Conference for

Executive

Override

25

Conference for

Privacy

Release

39

CW

XXXX

On

CW

SET

XXXX

èu,i*,.,"g

rone senr to or

::i,'i'"1::hnz;r*:.showing

2t

Call received on boss'station from secretary's

station

36'37

43

D

DND sET/cNct

Do Not Disturb set or

cancelled

FWD SET/CNCL cat

Forwarding set or cancelled'

38

Call Forwarding

-

All

Calls

Call Forwarding

-

BusY

Call Forwarding

- No

Answer

E

EHD

XXXX

Station placed on Exclusive

Hold

17

H

F

HANDS

FREE

ON/OFF

Hands free

status

FWD

XXXX

Station displays forwarding

Call Forwarding -

All

destination:

Calls

HtD

XXXX

26

Station placed on

hold

Call Forwarding

-

Busy

CallForwarding

- No

Answer

27

28

26

27

28,29

8

17

44

I rcM

X

Intercom callwith party number' called or calling

Automatic Intercom

Manual Intercom

D¡al lntcrcom

Boss/Secretary Ti'ansfer

tNDTCATOR

ON/OFF

Indicator

Lamp status

t

rNR

[.]

/

SPD t_l

Prompt for last number called or

Speed

Calling number

Last number redial

11

25

14

15

l6

34

M

MSG

XXXX HH:MMPM

Message waiting (calling station and time of message)

MSG

BSY

Called station message memory

Busy - cannot store additional messages

MsG CNCI

Message erased

31

3l

32

MSG

RST

Called station message receipt restricted

not equipped to receive messages

31

MsG

SET

XXXX

Message indication left at busy called station

31

MW

SET/CNCL

Message

\Øaiting set'or cancelled on boss'station from secretary's station

o

OGQ

SET

Outgoing Tiunk Queue - call placed in queue for next available outgoing trunk

24

x

Overriding intercom call through bridging,

Automatic Intercom

Dial

Intercom

Manual lntercom

OVR

XXXX

Executive

Override

25 t4 t6 t5

P

PCK

XXXX

WATS X

Call

Pickup of station within group showing called and calling stations

PG

Xon

PG

\AATS

X

Ready to page station, page waiting, or page call connection

PRK

SET

WATS

X

Incoming call is parked

P.RI.S

SET

Privacy Release set

P-RtS?

Prompt requesting privacy release for incoming call 39

22

39

46

PRV SET/CNCL

Privacy set or cancelled

V

38 vct

xxxx

Voice Call showing called or calling station number

R

RCV

VOr.

SMArL/TARGE

Receiver

Voltrme statrrs

13,

l4

Voice Call station called is busy or restricte

d

1

3

RINGER

TONE

X

Ready for Ringer tone selection

s

SPD

SET

Speed

Callirrg nurrrber saved in

memory 10

T

T/R

VOL

SMALL/TARGE

Tiansmission Receiving Volume

status

8 vw

WAIT P.RIS?

Prompt when requesting privary release at another station

X

XFR

Read¡r to transfer a call

18

XFR

XXXX

Tiansferred station or trunk

number

18

Page

Call

Tì"ansfer

33

XFR

NfiX

WATS

X

Tlansfelring station

ntunber

18

XFR

WATS

3

Tiansferring page call to another

station

33,

34

48