2. Programming 3. Features 4. Handset Maintenance Installation and User Guide 1. Installation 5. Specifications/ Parts List Traveler 6. Canada Specifications This manual has been developed by NEC America. It is intended for the use of its customers and service personnel, and should be read in its entirety before attempting to install or program the system. Any comments or suggestions for improving this manual would be appreciated. Forward your remarks to: NEC America, Inc., Corporate Networks Groups 4 Forest Parkway Shelton, CT 06484 cng.nec.com Nothing contained in this guide shall be deemed to be, and this guide does not constitute, a warranty of, or representation with respect to, any of the equipment covered. This guide is subject to change without notice and NEC America, Inc. has no obligation to provide any updates or corrections to this guide. Further, NEC America, Inc. also reserves the right, without prior notice, to make changes in equipment design or components as it deems appropriate. No representation is made that this guide is complete or accurate in all respects and NEC America, Inc. shall not be liable for any errors or omissions. In no event shall NEC America, Inc. be liable for any incidental or consequential damages in connection with the use of this guide. ©2001 by NEC America, Inc.. All Rights Reserved Printed in U.S.A. Installation Section 1 Installation In this section Page Important Notice . . . . . . . . . . . . . . . . . . .1-3 Important Safety Instructions . . . . . . . . .1-4 Introduction . . . . . . . . . . . . . . . . . . . . . . .1-7 Installation Process . . . . . . . . . . . . . . . . . .1-7 Selecting the Installation Location . . . . .1-10 Site Survey Kit (Optional) . . . . . . . . . . .1-10 How it Works . . . . . . . . . . . . . . . . . . . . . . .1-10 Additional Equipment Recommendations . .1-11 Site Planning . . . . . . . . . . . . . . . . . . . . . . .1-11 Kit Operation . . . . . . . . . . . . . . . . . . . . . . .1-12 Cabling Instructions . . . . . . . . . . . . . . . . . .1-14 124i Enhanced 2PACSU PCB (P/N 92033) Installation . . . . . . . . . . . . . . . . . . . . . .1-15 704i 4PACSU PCB (P/N 92330) Installation . . . . . . . . . . . . . . . . . . . . . .1-18 96FU Connections . . . . . . . . . . . . . . . . . . .1-21 Connecting the Traveler Equipment . . .1-22 For Canadian installations, please refer to Section 6 for specific information and required forms. 1-1 1. Installation Connecting the Cell Site Unit (CS) . . . . . . .1-22 Wall Mounting the Cell Site Unit . . . . . . . .1-24 Installing Cell Site Units in Outdoor Boxes 1-25 Applying Power to the Desktop Charger . .1-28 Installing the Handset Battery . . . . . . . . . .1-28 Charging the Handset Battery . . . . . . . . . . .1-29 Charging the Spare Battery . . . . . . . . . . . .1-29 Low Battery Indicator . . . . . . . . . . . . . . . .1-30 Leather Carrying Case (Optional) . . . . . . . .1-31 Modem Cable (Optional) . . . . . . . . . . . . . .1-31 Installation 1-2 Installation -IMPORTANT1. The NEC Traveler system must be installed by a certified technician approved by NEC. 2. The NEC Traveler system will not activate (transmit) until the install location has been coordinated by UTAM Inc. via NEC (refer to the UTAM Application, page 3-72). * 3. The customer must agree in writing to abide by the Federal Communication Commission’s rules, regarding relocation and installation of the NEC Traveler system (refer to the Customer Agreement, page 3-71). * 4. The dealer must agree in writing to abide by UTAM and the Federal Communication Commission’s rules, regarding relocation and installation of the NEC Traveler system (refer to the Dealer Agreement, page 3-70). * 5. Cell Site Units (P/N 85420) added subsequent to the initial coordination process will not activate until the LVP process is repeated (refer to the Installation Process on page 1-7). 6. The NEC Traveler system will inhibit transmission if moved outside the geographic area, where its operation has been coordinated by UTAM Inc. The LVP process must then be repeated (refer to the Installation Process on page 1-7). * 7. The operator agrees to cease operating the NEC Traveler system until coordination of the new location is verified by UTAM Inc. (refer to the Installation Process on page 1-7). * * For Canadian installations, please refer to Section 6 for specific information and required forms. 1-3 1. Installation This device complies with Part 15 of FCC Rules. Operation is subject to Part 15 of FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Installation Important Safety Instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electrical shock, and injury to persons, including the following: 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on the product. 3. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a dry cloth for cleaning. 4. Do not use this product near water; for example, near a sink or in a wet area. 5. Do not place this product on an unstable cart, stand, or table. The telephone may fall, causing serious damage to the unit. 6. This product should never be placed near or over a radiator or heat register. This product should not be placed in a built-in installation unless proper ventilation is provided. 7. This product should be operated only from the type of power source indicated on the marking label. 8. Do not allow anything to rest on the power cord. Do not locate this product where the cord will be damaged by persons walking on it. 9. Do not overload wall outlets and extension cords, as this can result in the risk of fire or electrical shock. 10. Never push objects of any kind into this product as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock. Never spill liquid of any kind on the product. 11. To reduce the risk of electric shock, do not disassemble this product. Contact qualified service personnel when service or repair work is required. Opening or removing covers may expose you to dangerous voltages or other risks. Incorrect reassembly can cause electric shock when the appliance is subsequently used. 12. Unplug this product from the wall outlet and refer servicing to qualified personnel under the following conditions: A. When the power supply cord is damaged or frayed. B. If liquid has been spilled into the product. C. If the product has been exposed to rain or water. D. If the product does not operate normally when following the operating instructions. Adjust only those controls that are covered by the operating instructions. Improper adjustment of other controls may result in damage, and will often require extensive work by a qualified technician to restore the product to normal operation. E. If the product has been dropped, or the cabinet has been damaged. F. If the product exhibits a distinct change in performance. 13. Do not use the telephone to report a gas leak in the vicinity of the leak. 1-4 Installation CAUTION: To reduce the risk of fire or injury to persons by the battery, read and follow these instructions: 2. 3. 4. 5. 6. Use only the appropriate type and size battery specified in this Operating Guide. Do not dispose of the battery in a fire. The cell may explode. Do not open or mutilate the battery. The battery contents are corrosive and may cause damage to the eyes or skin. It may be toxic if swallowed. Exercise care in handling the battery in order not to short the battery with conducting materials such as rings, bracelets, and keys. The battery or conductor may overheat and cause burns. Charge the battery provided with or identified for use with this product only in accordance with the instructions and limitations specified in the instruction manual provided for this product. Observe proper polarity orientation between the battery and battery charger. 1-5 1. Installation 1. Installation 1-6 Installation Introduction The Traveler provides crystal clear wireless PCS communication for large intra-facility areas. The handset has a 2 line display, 2 function keys, and 3 speed dial keys where numbers can be stored for easy access. Installation is made easy with 2-circuit (124i Enhanced) or 4-circuit (704i) plug-in PCBs, a compact remote cell unit and Traveler handsets. When integrated with the 704i system, up to 192 simultaneous Traveler conversations can be achieved depending on system configuration. The 124i Enhanced system can allow up to 54 simultaneous Traveler conversations. The Traveler requires the following hardware: 704i: 32-Bit CPU (P/N 92132) 4PACSU Interface PCB (P/N 92330) Traveler Remote Cell (P/N 85420) Traveler Handset without Battery (P/N 85425) Traveler Battery (P/N 85426) Traveler Charger (P/N 85429) 124i Enhanced: 32-Bit CPU (P/N 92007) 2PACSU Interface PCB (P/N 92033) Traveler Remote Cell (P/N 85420) Traveler Handset without Battery (P/N 85425) Traveler Battery (P/N 85426) Traveler Charger (P/N 85429) Installation Process The LVP code required in the CS (cell site) installation is provided by NEC after the UTAM Application (P/N 85425UTAMxx, see page 3-72) has been completed and forwarded to your NEC representative. This code is only active for 7 days. If this time expires before the Traveler equipment is activated, a new code must be assigned. * For Canadian installations, please refer to Section 6 for specific information and required forms. 1-7 1. Installation If the number of Traveler cells sites is increased, a new LVP code must be assigned by NEC. If the system is powered down for longer than 8 hours, a new LVP code is then required. Additionally, if the system is reloacted, the complete process of zone verfication, UTAM application, and LVP code entry must be repeated. Installation For locations in Zone 2 only, when completing the UTAM Application, NEC recommends that you determine what future system enhancements might require and apply with that equipment capacity in mind. This will help you to avoid delays in the future by not having to resubmit the UTAM Application. When installing the Traveler equipment, this section describes the steps that must be followed in order to activate the equipment. 1. NEC equipment dealers must sign and return to NEC a Dealer Agreement stating that they will abide by the UTAM polices when installing the Traveler equipment. See page 3-70. 2. Check with your NEC Sales Representative or the NEC Support web site (http://ws1.nitsuko.com) to see what zone UTAM, Inc. has classified the county where the installation will be performed (the Isoc Zone column shows your zone status). This list is categorized alphabetically by state, then county. If you are not currently registered to use the NEC Support web site, please EMail NEC at [email protected] for more information. UTAM (Unlicensed Transition and Management), a non-profit organization composed of leading communications companies in the United States, has been designated by the FCC to coordinate and manage the relocation of existing microwave systems that operate in the 1910-1930 MHz frequency range. This effort will permit the deployment of Unlicensed Personal Communication Services (UPCS) equipment in that frequency band. For more information about UTAM, zones, and area classifications, you can check their web site, http://www.utam.com. 3. Zone 1 Counties: The installation process can continue. Zone 2/3 Counties: Contact your NEC Sales Representative to begin the process of clearing the county with UTAM. If a system is to be installed in a Zone 2 county, a site-specific interference analysis and frequency coordination must be conducted by a Frequency Coordinator. Once the coordination has been completed, the Traveler equipment must be installed within one year. If the installation will not occur within the one-year time frame, a reiteration can be granted upon request. This reiteration extends the installation period for an additional six months. Only one reiteration will be granted per site. At the end of the extended time period, a new coordination must be performed. 4. NEC customers must sign and return to NEC a Customer Agreement stating that they will operate the Traveler equipment in compliance with the FCC rules and regulations for UPCS equipment and that they will not relocate the equipment without prior authorization from NEC. See page 3-71 for the Customer Agreement. 1-8 Installation 6. 7. 8. 9. 10. 11. A site survey is done for the installation site to determine the equipment needed. A Wireless Site Survey Kit (P/N 85430) is available which will help you determine both the number and locations of the cell site (CS) units. Complete the UTAM Application (P/N 85425UTAMxx, see page 3-72) and fax the form to NEC Sales. Order the equipment. Install the equipment. All the equipment should be installed and wired (the Status LED on the cell site unit should be flickering to show that the equipment is recognized by the system). Contact NEC’s Traveler Coordinator for an LVP code (Location Verification Process). This code will remain active for 7 days. You must enter the code into the system (Program 0141) before the 7 days have past or else the code will become inactive and a new LVP code will be required. The system will not activate the Traveler equipment until a valid LVP code is entered. This code is determined using the information gathered from the UTAM Application. It is unique for that site only and can not be used on any other system. If the system is powered down for more than 8 hours, the LVP code becomes inactive and you must then contact NEC for a new LVP code. If the number of cell site units is increased or if the Traveler equipment is to be moved to a new location, a new LVP code must be assigned. If you deactivate the Traveler equipment, contact NEC Sale’s Traveler Coordinator: NEC America: 203-926-5400 NEC Canada: 905-507-2888 Notify NEC’s Traveler Coordinator when the telephones are operational. The installation process is complete and the telephones are ready to use. 1-9 1. Installation 5. Installation Selecting the Installation Location Select a location for the phone that avoids excessive heat or humidity. The charging unit can be placed on a desk or tabletop near a standard 120V AC outlet. IMPORTANT: Because this equipment utilizes Radio Frequency Energy on frequencies that are shared with other services, the county of the installation must be classified by the F.C.C. controlling authority (UTAM) to be in Isoc Zone 1. Please contact your NEC Sales Representative or check NEC’s Technical Support web site (http://ws1.nitsuko.com) for a listing by state of each county’s classification. (If you are not currently registered to use the NEC Support web site, please EMail NEC at [email protected] for more information.) The Isoc Zone shows your zone’s status. If the installation location is in Zone 2 or Zone 3, you must contact your NEC Sales Representative before proceeding with installation. Once the location has been cleared and the equipment has been installed, a UTAM Application (P/N 85425UTAMxx, see page 3-72) must be completed and returned to NEC in order to receive an LVP (Location Verification Process) code which will activate the Traveler equipment. This code is only active for 7 days, so it should be obtained once the equipment has been installed, wires connected to the system and cell sites (The STATUS LED on the cell site will be flickering indicating that it is ready to be initialized). Site Survey Kit (Optional) NEC highly recommends that this Site Survey Kit be used to help determine the best location for the cell site units to help avoid reception problems between the Traveler cell sites and telephones. The Site Survey Kit (P/N 85430) is an optional tool which can help determine both the number and the locations of the cell site (CS) units (P/N 85420) necessary to cover a designated area. Using a floor plan of the installation location, determine which areas need to be covered and decide on the proposed locations of each cell site. The Site Survey Kit will provide an efficient way to confirm or adjust your planned layout. How it Works The kit operates using the actual signals used in the live system for broadcasting the wireless control information; therefore providing results just like you have with a real system installation, but with the benefit of not having to transport an entire system to each proposed site. The pseudo cell site is loaded with special firmware that is designed to broadcast only the control signal in the cell site in the direction of the telephone. The telephone is loaded with special firmware that will automatically initialize in the Maintenance Mode and display receiver signal strength. These units will not operate on an activated wireless system and can only be used for testing purposes. 1-10 Installation In order to provide easier mobility, a pseudo cell site battery module is provided to power the pseudo cell site. Using 3 9-volt alkaline batteries (not included in the kit), power can be provided for approximately 1 hour (continuous operation). Warning: Only alkaline batteries can be used in this module. Use of other battery types may cause equipment damage and harm to the operator. Only one pseudo cell site can operate in an area at a time (using more than one will cause interference and false readings), and this kit can not be used in the area of activated Traveler equipment. An unlimited number of pseudo Traveler telephones can be used in conjunction with the single pseudo cell site. As a result, you can use a group of people with pseudo Traveler telephones to simultaneously take measurements for a cell site location. Additional Equipment Recommendations In order to properly use this kit, it is recommended that you also have on hand the following: ● Measuring Wheel – Used for measuring cell site coverage radius. This is especially useful if taking sample measurements in a large factory for confirmation of assumed radius. ● Colored Tape – Used to temporarily mark the edge of the measured covered area so overlapping coverage can be assured when measuring adjacent cell site locations. ● Alkaline Batteries – A minimum of 9 new batteries to provide 3 sets for the pseudo cell site battery module. This should provide enough power for surveying very large sites. Site Planning Before bringing the site survey kit to the site for coverage confirmation, it is recommended that you complete a detailed site plan for the estimated location of the cell site units. This allows for a quicker and more organized approach to taking measurements. Hospital 50 feet Office 75 feet Manufacturing/Warehouse 90 feet Outdoors 250 feet 1-11 1. Installation Using either a floor plan obtained from the customer or sketches made from your walk through, note the areas to be covered. Then, using the radius estimates for the area types (see chart below), start by placing cell site locations at hallway intersections. If there are no intersections, place the cell site location at any corner of the area to be covered. For multiple floor facilities, alternate cell site locations between floors in a zigzag pattern. Work in pencil, as these locations will likely change. The estimated radiuses recommended are conservative values. Your measured values are likely to be quite different. Installation The optimal location for cell site placement is either mounted on walls (9 to 20 feet high, minimum 6 inches from ceiling) in the hallways or hung from ceilings (20 to 30 feet high) in open areas. However, in cases where the customer does not wish the cell site units to be in general sight, it is possible to install above suspended ceilings. However, this will impact coverage to some extent and make maintenance activities more difficult. Each cell site area should slightly overlap each other to avoid lapse in zone coverage. Once you have established your plan, review it with the customer to confirm the areas to be covered and any restrictions on the placement of cell site units. This is critical when confirming the measurements, as some customers may place restrictions on cell site locations and mounting methods. The goal is to identify these restrictions before taking measurements so you can simulate the actual installation environment. Site Survey Kit Operation With your plan complete, you are ready to begin your measurements. Before you proceed to the site, confirm that you have new alkaline batteries for the pseudo cell site battery module and that the pseudo Traveler telephone battery is fully charged. At the site, place the pseudo cell site at a planned location in one corner of the area to be covered. Turn on the battery power to the cell site unit. The POWER LED on the cell site unit will immediately light red. If it does not, check the polarity of the batteries in the battery module and check the DC plug at the cell site power input. If both are OK, change all the batteries in the battery module. After the POWER LED has lit, the STATUS LED will turn solid red in approximately 15 to 30 seconds. Before it turns solid red, it may blink for a short time, indicating it is acquiring a free channel. Once the STATUS LED has turned red, it will normally remain solid red until the power is turned off. However, if another signal is detected on the channel (e.g., another PCS device or interference from another device) you may see the LED begin blinking. The LED should turn solid red again shortly. If not, turn off the power, wait a minute, then turn it on again. If it does not clear the problem, move the cell site location by about 15 feet and try again. After the cell site STATUS LED has turned solid red, turn on the pseudo Traveler handset by pressing the red END/PWR button and holding it for 2 seconds. The display will show “RECEIVING LCCH” for a moment, and then turn to the Maintenance Mode display for measuring Radio Data (see figure below). 1-12 Installation Signal Strength 0 0 0 0 1 04 0 0 51 Sample Radio Data Display If the display shows normal service, turn the Traveler telephone off, wait 5 seconds, then turn it on again. If the display shows no service, check the pseudo cell site for status as instructed above. The only number of importance in the pseudo Traveler telephone display shown above is the one in the lower left hand corner (circled and labeled as "Signal Strength"). This number represents the strength of the signal from the cell site being received by the Traveler telephone. Ignore the numbers on the top line. You will notice that the displayed value will change every second or so, and the value may swing significantly from reading to reading. This is normal radio signal behavior. The wireless system will operate fine in this environment. To obtain an accurate reading however, you must stand still for 10 to 15 seconds. Move away from the cell site location to the outside of the estimated coverage area for that cell site location and take note of the level readings. You are looking for the point at which the reading is at or above 36. This is the outer edge of planning coverage for the current cell site location. This is the point of coverage that you want a neighboring cell site unit to also have a reading at 36. This will then provide overlap coverage for the two cell sites. Mark the location on the plan (and if possible on the wall or floor with tape). Circle around the cell site at this approximate distance to verify coverage edges throughout the area to be covered. If applicable, proceed to the floor above and below to do the same. You will notice that the radius on the floors above or below will typically be less than on the same floor as the cell site location. This is normal and is due to signal loss as it travels though the floor or ceiling. If you are working on a very large location, focus on taking a sample of readings from different types of areas and use the resulting radius measurements in place of the standard estimates to complete the deployment plan. Also, if the facility has multiple floors with the same configuration, you 1-13 1. Installation Adjust the cell site location when needed to provide coverage, and when readings are completed, note the final cell site location on your site plan, and move the pseudo cell site unit to the next location. Installation may be able to take sample readings on a few floors and, if the measurements are consistent, use the results throughout the balance of the floors. During an extended use of this equipment, note the amount of time the pseudo cell site battery module has been on. If the time on has exceeded one hour, change the batteries to assure maximum power is available for proper cell site operation. Cabling Instructions After the site plan is completed, remember the following when making the cable estimations: 1. At each of the planned cell site locations, cable should be run with an additional 25 feet of spare length. This will allow for the relocation of any cell site during installation and allows the adjustment for coverage for future system maintenance, structural changes, and changes for traffic expansions. 2. Refer to the cell site wiring instructions. With the 704i system, each cell site cable run must be terminated using an RJ-45 8-pin plug. This is critical to proper operation and may be overlooked without specific reference. 3. If economically possible, the cable run from the MDF to the cell site location should provide a minimum 4 pair cable (2 pair is needed for each cell site). This measure, combined with item 1 above will allow for easier addition of cell site units for adjusting to high traffic pockets not previously identified during the customer interviews. 1-14 Installation 124i Enhanced 2PACSU PCB (P/N 92033) Installation NOTE: Installation of the 2PACSU PCB requires the use of the 32-bit CPU PCB (P/N 92007) for the system with the 2PACSU PCB. The system software must be 124i Enhanced Software version 1.00.xx or higher. The 2PACSU PCB provides the system with the ability for two Traveler cell site units (CS), P/N 85420. Each cell allows for 3 simultaneous conversations. The PCB can be plugged into slots 4, 6 or 8 in any 124i Enhanced cabinet. When installing the 2PACSU PCB in slots 4 or 6, the system reserves the next slot and no other PCB except a DTDU or 4LAPU PCB can be plugged into the reserved slot. If the PCB is plugged into slot 8, no additional slot is reserved. A maximum of 9 2PACSU PCBs may be installed per system. When more than one PCB is installed in a system, they must be interconnected utilizing the CN3 connectors to synchronize their internal clock timers. This is accomplished by using cross-connect wiring between the 2-pin DDK connectors provided with each PCB. See the figure below. BLU - WHT 1 2 1 2 92330 - 1 WHT - BLU 2-Pin DDK Connector The PCB has 4 status LEDs. The PLT LED will blink indicating the PCB is operational. The BL1 and BL2 LEDs will be lit steady when a Cell Site Unit is connected to the respective circuit and is functional. The MS LED will be lit only on the PCB which has been indicated as the master 2PACSU PCB in Program 0316. For example, if a Traveler port was assigned to port 9 in the 124i system, ports 9-16 would be reserved for use with Traveler phones only. The next available port which could be used for a DCI-L would be port 17. 1-15 1. Installation As the ports used for Traveler are shared with the DCI-L ports (ports 9-200), when one port is assigned as a Traveler port, the system blocks that group of 8 ports and allows them to be used for Traveler phones only. The reverse also applies - if a port is assigned as a DCI-L port, that block of ports can only be used for DCI-Ls. Installation 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 1-16 Attach one end of a grounding wrist strap to your wrist and the other end to a grounded metal object (such as the CEU ground). Remove the cover from the common equipment cabinet by unscrewing the two captive screws on the cabinet cover. Before proceeding further, make sure the CPRU Mode Switch is set to Hot in order to retain the current system programming. Unplug the AC power cords for the 124i’s Expansion Cabinets 1 and 2 (if installed) from their surge protectors. Unplug the AC power cord for the Main Cabinet from its surge protector. Plug the 2PACSU PCB into an available slot. The PCB can only be plugged into slots 4, 6 or 8. Connect an 8-conductor line cord for the first cell site unit (CS) into the CN3 “A” connector on the 2PACSU PCB. Plug the opposite end of this line cord into the 8-pin connector in the cell site unit (CS). Repeat step for the second cell site if required. The line cord is a regular telephone line cord (mirror-image if the two ends are held end to end) but only has four wires connected. See the graphic below for pin-out information. If more than one 2PACSU PCB is installed, connect one pair twisted wire to a DDK connector and plug it into the "OUT" (top) socket on connector CN4 on the first PCB. Leaving enough wire to easily reach the second 2PACSU PCB, cut the one pair twisted wire and, observing polarity, (pin 1 to pin 1, pin 2 to pin 2) attach the DDK connector on the other end. Plug this DDK connector into the "IN" socket on connector CN4 of the second 2PACSU PCB. Continue to interconnect 2PACSU PCBs in this manner until all are interconnected. Using 22 AWG wire without an AC/DC adaptor, the maximum distance between the cabinet to the CS (cell site unit) is 1312’ 3” (400 meters). Using 24 AWG wire without an AC/DC adaptor, the maximum distance between the cabinet to the CS (cell site unit) is 984’ 3” (300 meters). Using an AC/DC adaptor, using either 22 or 24 AWG wire, the maximum distance is 3280’ 8” (1,000 meters). Note: 26 AWG wire is not recommended due to signal loss and noise. Plug the AC power cords for Expansion Cabinets 1 and 2 into their surge protectors, if required. Plug the AC power cord for the Main Cabinet into its surge protector. Replace the front cover and tighten the screws on the front of the cabinet cover. Refer to the Connecting the Traveler Equipment section (page 122) for information on installing the cell site unit, Traveler Telephone and Traveler charger. Installation 8-Conductor Line Cord Pin-Out of CN3 Connector Pin 1 Pin 2 Pin 3 Pin 4 Pin 5 Pin 6 Pin 7 Pin 8 - No Connection No Connection Ra Ta Tb Rb No Connection No Connection 2CSIU #1 2CSIU #2 3-1 9203 2CSIU #3 1-17 1. Installation CS #1 Installation 704i 4PACSU PCB (P/N 92330) Installation NOTE: Installation of the 4PACSU PCB requires the use of the 32-bit CPU PCB (P/N 92130) and the enhanced Power Supply (P/N 92106A for the main cabinet or P/N 92126A for the expansion cabinet) for the cabinet into which the 4PACSU PCB will be installed. The system software must be 704i Software version 1.00.00 or higher. . Each 4PACSU PCB allows up to 4 Remote Cell Site Units (P/N 85420) to be connected. Each remote cell allows for up to 3 simultaneous conversations. A maximum of 16 4PACSU PCBs may be installed per system. When more than one PCB is installed in a system, they must be interconnected utilizing the CN3 connectors to synchronize their internal clock timers. This is accomplished by using cross-connect wiring between the 2-pin DDK connectors provided with each PCB. See the figure below. BLU - WHT 1 2 1 2 92330 - 1 WHT - BLU 2-Pin DDK Connector The PCB has 5 status LEDs. The PLT LED will blink indicating the PCB is operational. The other 4 LEDs (BL1 thru BL4) will be lit steady when a Cell Site Unit is connected to the respective circuit and is functional. As the ports used for Traveler are shared with the DCI-L ports (ports 33-640), when one port is assigned as a Traveler port, the system blocks that group of 32 ports and allows them to be used for Traveler phones only. The reverse also applies - if a port is assigned as a DCI-L port, that block of ports can only be used for DCI-Ls. For example, if a Traveler port was assigned to port 33, ports 33-64 would be reserved for use with Traveler phones only. The next available port which could be used for a DCI-L would be port 65. 1. 1-18 Attach one end of a grounding wrist strap to your wrist and the other end to a grounded metal object (such as the CEU ground). 2. 3. 4. 5. 6. 7. 8. 9. Remove the cover from the common equipment cabinet by unscrewing the four front panel retaining screws. Loosen the two top cover retaining screws sufficiently to lift the top panel off the CEU. Unclip the cable from the power LEDs, then remove the cover from the CEU. Set the run/block switch on the 4PACSU PCB to the down (BLOCK) position. Plug the PCB into an available slot. Reset the run/block switch to the up (RUN) position. Connect a 25-pair cable with a female type 57 connector (amphenol type connector) into the male connector on the 48FU or 96FU. The 4PACSU PCB has a 16-pin CN2 connector, so if the 96FU is used, an optional filter cable, P/N 92367, must also be used to connect to PCB to the filter unit. The other end of the 25-pair cable should be terminated to a station block having the required bridging clips installed and wired to RJ-45 type jacks as shown in the illustration that follows. The CNB1 amphenol connector on the 96FU is associated with filter cable connectors CN1 (16 pairs) and half of CN2 connections (8 pairs). The CNB2 amphenol connector is associated with the second half of the CN2 connections (8 pairs) and the CN3 connector (16 pairs). CNB3 is associated with filter cable connectors CN4 (16 pairs) and half of CN5 connections (8 pairs). CNB4 is associated with the second half of the CN5 connections (8 pairs) and the CN6 connector (16 pairs) (See page 1-21). Connect the end of the filter cable which has the ferrite bead to the CN2 connector on the 4PACSU PCB. Connect the other end of the filter cable to the 48FU or 96FU Filter Unit. The ferrite bead for the 4PACSU PCB filter cable must be positioned on the end closest to the 4PACSU. When a 96FU Filter Unit is used, note that the filter cables connecting to the 96FU are not the same as the filter cables used on the 48FU or 24FU. The 96FU uses 34-pin connectors (though only 32 pins are connected), while the 48FU and 24FU use 16pin connectors (refer to the 96FU Connections illustration on page 1-21). An optional ribbon filter cable (P/N 92367) is available which has one 34-pin connector on one end and two 16-pin connectors on the other. This allows the 16-pin PCBs to be used with the 96FU. If more than one 4PACSU PCB is installed, connect one pair twisted wire to a DDK connector and plug it into the "OUT" (top) socket on connector CN3 on the first PCB. Leaving enough wire to easily reach the second 4PACSU PCB, cut the one pair twisted wire and, observing polarity, (pin 1 to pin 1, pin 2 to pin 2) attach the DDK connector on the other end. Plug this DDK connector into the "IN" socket (bottom) on connector CN3 of the second 4PACSU PCB. Continue to interconnect 4PACSU PCBs in this manner until all are interconnected. 1-19 1. Installation Installation Installation 10. Connect an 8-conductor line cord for the first cell site unit (CS) into the RJ45 mod jack. Plug the opposite end of this line cord into the 8-pin connector in the cell site unit (CS). Repeat step for the second cell site if required. The line cord is a regular telephone line cord (mirror-image if the two ends are held end to end) but only has four wires connected. See the graphic below for pin-out information. Using 22 AWG wire without an AC/DC adaptor, the maximum distance between the cabinet to the CS (cell site unit) is 3280’ 8” (1,000 meters). Using 24 AWG wire without an AC/DC adaptor, the maximum distance between the cabinet to the CS (cell site unit) is 1968’ 5” (600 meters). Using an AC/DC adaptor, using either 22 or 24 AWG wire, the maximum distance is 3280’ 8” (1,000 meters). Note: 26 AWG wire is not recommended due to signal loss and noise. 11. Replace the top cover of the CEU by aligning the tabs on the rear of the cabinet with the slots in the top and slide the top back onto the CEU. Reconnect the power LED connector to the LED assembly. Tighten the screws on the front to secure the top to the CEU. 12. Replace the front cover and tighten the four front panel retaining screws. 13. Refer to the Connecting the Traveler Equipment section (page 122) for information on installing the cell site unit, Traveler Telephone and Traveler charger. 66M1-50 Station Block RJ 45 Modular Jack Cross-Connect Block 8-Conductor Line Cord Pin-Out 8-Conductor Line Cord To Traveler's Remote Cell Unit 92330 - 2 Station Cable Pin 1 Pin 2 Pin 3 Pin 4 Pin 5 Pin 6 Pin 7 Pin 8 - RJ 45 Type Jacks 25-Pair Cable Station Wiring From Cross-Connect Number Designation Letter Designation 568A (Telephony) 568B (Data) WHT-BLU BLU-WHT WHT-ORN ORN-WHT 4 5 6 3 D E F C WHT-BLU BLU-WHT WHT-ORN ORN-WHT WHT-BLU WHT-ORN WHT-GRN GRN-WHT 48 FU or 96FU Filter Cable Filter Cable Filter Cable 4PACSU #1 4PACSU #2 4PACSU #3 1-20 No Connection No Connection Ra Ta Tb Rb No Connection No Connection Installation 96FU Connections CN1 (16 pairs) CN2 (8 pairs) CN2 (8 pairs) CNB2 CNB1 CN3 (16 pairs) CNB4 CNB3 29213 If a 32DSTU is installed, the system requires 32 pairs on the 66 Block and uses 2 CN Filter connectors. The following PCB's all reserve 32 pairs on the 66 Block, regardless of the PCB's capacity, and use 2 CN Filter connections. 16 DSTU 8 ASTU 16 ASTU 24ASTU The remaining pairs are not used and must be skipped on the 66 Block. 1 CN4 (16 pairs) 96FU CN1 CN2 CN3 CN4 CN6 CN5 CN5 (8 pairs) CN5 (8 pairs) CNB1= CN1 (16 ports) + First half of CN2 (8 ports) CNB2= Second half of CN2 (8 ports) + CN3 (16 ports) CN6 (16 pairs) CNB3= CN4 (16 ports) + First half of CN5 (8 ports) CNB4= Second half of CN5 (8 ports) + CN6 (16 ports) 1-21 1. Installation 66 Blocks Installation Connecting the Traveler Equipment Connecting the Cell Site Unit (CS) CAUTION: • Never install telephone wiring during a lightning storm. • Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the system cabinet. • Use caution when installing or modifying telephone lines. • The minimum distance between each cell site unit is 16’ due to frequency interference between each unit. 1. From the cross-connect block, run station cable to an appropriate location for an RJ45 (T568A) module jack. RJ45 (T568B) jacks can be used but be aware that pairs 2 and 3 are reversed. 2. Run 8-conductor line cord from the RJ45 modular jack to the cell site unit’s location. 66M1-50 Station Block RJ 45 Modular Jack Cross-Connect Block 8-Conductor Line Cord Pin-Out 8-Conductor Line Cord To Traveler's Remote Cell Unit 92330 - 2 Station Cable Pin 1 Pin 2 Pin 3 Pin 4 Pin 5 Pin 6 Pin 7 Pin 8 - No Connection No Connection Ra Ta Tb Rb No Connection No Connection RJ 45 Type Jacks 25-Pair Cable Station Wiring From Cross-Connect Number Designation Letter Designation 568A (Telephony) 568B (Data) WHT-BLU BLU-WHT WHT-ORN ORN-WHT 4 5 6 3 D E F C WHT-BLU BLU-WHT WHT-ORN ORN-WHT WHT-BLU WHT-ORN WHT-GRN GRN-WHT 48 FU or 96FU 3. Remove the connector cover located on the back of the cell site unit by pushing down and then slide it in the direction of the arrow shown on the cover. 4. Plug the 8-pin modular jack into the 8-pin connector in the cell site unit and lead the cable out of the right-hand side. 5. Replace the connector cover on the cell site unit. 6. If required for the extended cable distance, plug the optional cell site AC/DC adaptor (P/N 85423) into the cell site unit. Plug the opposite end into a electrical outlet. 1-22 Installation Modular jack DC IN jack Rear 85425 - 5 The cell site (CS) number is automatically determined based upon physical wiring. Number 1 is assigned to the CS which is connected to the lowest circuit number of the master Traveler PCB. Number 2 is assigned to the CS connected to the next lowest circuit number. The LEDs should light as follows: • The power LED of the CS lights indicating the CS is being powered. • The BL LED on the Traveler PCB lights indicating the link between the CS and the Traveler PCB has been established. This may take several seconds after the CS power LED lights. • The status LED of the CS flashes indicating the CS initialization is in process. • The status LED on the CS changes to steady indicating the initialization is complete. 1-23 1. Installation Once the system is programmed, if these LEDs do not appear, initialization of the CS has failed. Check the wiring and system programs 0141 through 0144 and 0316. Installation Wall Mounting the Cell Site Unit 1. Using the two wood screws provided, screw the wall mounting plate for the cell site unit to the wall. Use the provided sheetrock screw anchors, if needed, to ensure that the plate is securely mounted. The unit may be damaged if it’s dropped. Make sure to leave at least 4” above the top of the wall mounting plate to allow the antennas to be positioned correctly. The two machine screws with washers are provided if the wall mounting plate is to be secured into a metal stud. Drill (2) 2.6mm holes in the location where the plate is to be installed. If the thickness of the metal wall is more than 10mm, the depth of the holes should be more than 10mm. Screw the wall mounting plate to the wall. While on a call, the cell site can determine which antenna is receiving the better signal and switches accordingly. 2. Slide the cell site unit onto the metal hooks of the wall mounting plate. 3. Using the small machine screw (with washer) provided, screw the wall mounting plate to the cell site unit. 7 3/ 8" 5 1/ 2" Screw in the Mounting Bracket 85425 - 3 4 1/ 4" Cell Site Unit 1 1/ 2" Mounting Bracket Screw in the cell site 5" 1-24 Installation Installing Cell Site Units in Outdoor Boxes To accommodate the environmental demands of providing wireless coverage outdoors, three outdoor box options are available: Standard (P/N 85422-STD), Heated (P/N 85422HEAT), and Fan Cooled (P/N 85422FAN). These boxes are made from fiberglass reinforced polyester and provide insulated protection for the cell site unit. The standard box is for average outside temperatures from 10° to 106° Fahrenheit. For colder climates, the heated box provides a thermostat-controlled heater. For warm climates, use the fan-cooled model. To help with installation, a wall-mount bracket (P/N 85421WALL) and a pole mount bracket (P/N 85421-POLE) are available. IMPORTANT Normal grounding practices should be used for outdoor boxes. If the box uses either a heater or fan, then all components in the box should be grounded. The cabling for the cell site unit should also be grounded if it leaves the building. 1-25 1. Installation 1. Mount the Cell Site Unit onto the panel using the wall-mounting bracket. 2. Mount the panel onto the back of the outdoor box using the 4 screws & nuts and 8 washers which are included. Refer to the following graphic for details. Installation 3. When Using the Heated Outdoor Box: a. Carefully remove the black knob on the thermostat and adjust the minimum and maximum range. Set the minimum temperature to 1 and the maximum temperature to 3. After setting the thermostat, replace the black knob onto the thermostat. b. Mount the thermostat and heater as show below. c. Wire the thermostat and heater as show below: 1-26 Installation Or refer to the following connection diagram: 4. Mount the outdoor box to the wall or pole using the optional wall or pole mount kits. 5. Run the AC power through a conduit to this enclosure. CAUTION: Non-metallic enclosure does not provide grounding between conduit connections. Use grounding bushings and jumper wires. Connect the conduit hubs to the conduit before being connected to the enclosure. 1-27 1. Installation When connecting conduit to this enclosure, use only UL Listed or Recognized conduit hubs that have the same environmental type rating as the enclosure. Installation Applying Power to the Desktop Charger Using the supplied 9V AC adaptor, plug one end of the adaptor into an electrical outlet. Plug the opposite end into the charger. Wrap the power cord around the convenient notch on the bottom of the charger to help keep the cord secure. IMPORTANT! Route the power cord where it will not create a trip hazard, or where it could become chafed and create a fire or other electrical hazard. Note: The AC adaptors furnished with this phone may be equipped with a polarized line plug (a plug having one blade wider than the other). This plug will fit into the power outlet only one way. If you are unable to insert the plug fully into the outlet, try reversing the plug. Do not alter the shape of the blades of the polarized plug. Note: If you cannot plug the AC adaptors into the outlet, contact someone about replacing the outlet. Installing the Handset Battery 1. Remove the battery cover from the handset by pushing the battery cover latch in the direction of the telephone’s antenna and lifting up the cover. 2. Slide the top of the battery into position, then lower the bottom portion into place. Note that the battery and handset both have positive and negative indications. Make sure to place the battery in the handset so the indications match. 3. Replace the battery cover. 85425 - 4 Push left and lift cover off 1-28 Installation Charging the Handset Battery The rechargeable lithium battery must be fully charged before using your phone for the first time. Charge the battery without interruption for 15-20 hours. When the LED is green, it indicates charging is complete. You should not completely discharge the battery as this could possibly damage it. If you see the low battery icon on the phone, either replace the battery with a fully charged spare battery or place the phone in the desktop charger for 1520 hours to recharge. 1. Place the phone into the desktop charger. The dial pad should be facing out in order for the battery contacts to connect. 2. Make sure the PS LED on the charger lights. If the LED doesn’t light, check to see that the AC adaptor is plugged in, and that the handset is making good contact with the battery contacts. When both the Traveler telephone and the spare battery are in the charger, the spare battery charges first, then the telephone. The red LED indicates charging is in progress. When the LED is green, it indicates charging is complete. Charging the Spare Battery The desktop charger of your phone is equipped with a Battery Charger for charging an optional spare battery. 1. Place the spare battery into the battery slot. There are positive and negative indications on both the desktop charger and the battery. Make sure that the battery is placed in the charger so that the indications match (The ‘Caution’ label on the battery should face out). 1-29 1. Installation 2. Press the battery down until it clicks into place. When both the Traveler telephone and the spare battery are in the charger, the spare battery charges first, then the telephone. The red LED indicates charging is in progress. When the LED is green, it indicates charging is complete. Installation 85425 - 1 To recharge a spare battery pack, place it here. CAUTION: The caution label always faces front. NOTE: When both the Traveler telephone and the spare battery are in the charger, the spare battery charges first, followed by the telephone. Red indicates charging in process, green indcates charging is complete. To recharge a Traveler telephone (with the battery pack inside) place phone here. AC power adapter is supplied with the Traveler charger. PS lamp indicates the charging status of the battery inside the Traveler telephone. Battery lamp indicates the charger status of the spare battery. Make sure the BATTERY LED lights. If the LED does not light, check to see that the AC Adaptor is plugged in, and that the battery is seated into the Charging Compartment. When charging is complete, you can leave the battery in the Charging Compartment until it is needed. Low Battery Indicator When the battery in the handset is low and needs to be charged, you will see a low battery warning icon on the display. Return the handset to the desktop charger for charging or replace the handset battery with the spare battery. 1-30 Installation Leather Carrying Case (Optional) The Traveler telephone has an optional leather carrying case (P/N 85427) which offers a glove-like fit to maintain the feel of the handset. It also provides a quick release belt clip attachment that includes a unique 360 degrees swivel clip, allowing the handset to move out of the way as you move. Modem Cable (Optional) With the options modem cable (P/N 85435), you can connect to the modem jack of your laptop or palmtop. The Traveler supports speeds up to 19.2Kbps. Simply plug the cable into the headset jack on the Traveler and plug the modular connector on the opposite end of the cable into your modem. 1-31 1. Installation Refer to the MODEM DIAL feature on page 3-38 for the required setup information. Installation - For Your Notes - 1-32 System Programming Section 2 System Programming In this section Page Programming . . . . . . . . . . . . . . . . . . . . . .2-3 Traveler System Number Plan/ Capacities . . . . . . . . . . . . . . . . . . . . . . . .2-7 Hand Over Feature . . . . . . . . . . . . . . . . .2-7 Out of Service Area . . . . . . . . . . . . . . . . .2-8 If the Traveler Phone is Programmed With Call Forwarding. . . . . . . . . . . . . . . . .2-9 Caller ID . . . . . . . . . . . . . . . . . . . . . . . . .2-10 2. Programming Information Factor of Calling Party . . . . . .2-10 Calls from SLT, Key Telephones and Traveler Phones . . . . . . . . . . . . . . . . . . . .2-10 Calls from a terminal connected to S-BUS .2-10 Calls from Trunk . . . . . . . . . . . . . . . . . . . .2-10 2-1 System Programming 2-2 System Programming The following system programming is suggested for the best operation of your Traveler phone: Programming ● ● ● 0005 - Extension Circuit Setup Entry: 14 = Traveler PS Terminal added as "Terminal Type" (This is not user programmable.) 1001 - Basic Extension Port Setup, Part A The following option allows you to view the hardware information for the Traveler phone. This item is not programmable. Item 1: PS-ID (entry: 9-digit number). 0316 - Master PACSU Setup for Air Clock Sync Use this program to enter the Master Traveler PCB slot number for the Air Clock Sync. Default: 0 Entries: 0-24 0141 - Traveler System Information Setup This program is used to define a system ID number for the system with the Traveler interface. Before programming the system ID, the system needs to be programmed with the following: CPU ID, zip code, telephone number, maximum CS (remote cell site) number (64 for 704i, 16 for 124i Enhanced) and LVP code. The LVP code is provided by NEC once the UTAM Application (P/N 85425UTAMxx) has been completed and forwarded to NEC’s Sales Support Traveler Coordinator. After the proper LVP code is entered (see page 1-9), you can program the system ID number. If any of the data for the CPU ID, zip code, telephone number or CS maximum number is changed, you will need to resubmit the UTAM Application to NEC, and reenter the LVP code. The LVP code is effective for 7 days from the time it was generated. If you do not enter the LVP code into the system before the 7 days expires, you will need to have a new LVP code assigned. If you change the data in this program, all the CS units connected to the system will be rebooted. 2-3 2. Programming ● System Programming Default: CPU ID = 0 (Entries: 5 digits, 0-9) This should be a unique number for each customer site and must be different from the system ID number below. Zip Code = 0 (Entries: 5 digits, 0-9) End User Telephone Number = blank (Entries: 11 digits, 0-9) Enter the telephone number used on the UTAM Application. Maximum Number of CS Units = 0 (Entries - 124i Enhanced: 0-16, 384i: 0-64) LVP = blank (Entries: 10 digits, 0-9) System ID Number = blank (Entries: 9 digits, 0-9) This should be a unique number for each customer site and the CPU ID. ● 0142 - Traveler Additional ID Setup This program is used to assign the additional ID for each CS (cell site). Each CS must have different IDs within the same system. This data does not need to be changed and should be left at the default entries. Default: CS Number (Entries - 124i Enhanced: 1-16, 384i: 1-64) Item 1: CS Number = 1 (Entries 0-31 [5 bit]) Item 2: Group Number = 0 (Entries 0-7 [3 bit]) Item 3: Area Number = 0 (Entries 0-31 [5 bit]) ● 0143 - Traveler CS Area Information Setup Use Program 0143 to set the error level for the air communication rate between the CS and PS (Traveler handset). If the wireless transmission level deteriorates, voice channel and control channel may be switched to a better channel or a hand over (hand off) takes place (see page 2-7). The default entries for this program should be adequate for most customers and do not need to be changed. Default: Item 1: 67 Item 2: 56 Item 3: 59 Item 4: 67 Item 5: 0 Item 6: 24 2-4 System Programming ● 0144 - Traveler CCH Setting This program is used to program the CCH setting. The default entries for the wireless control channel format should not have to be changed. Default: Item 1: Priority 1 = 2 Item 2: Priority 2 = 4 Item 3: Priority 3 = 6 Item 4: Priority 4 = 0 Item 5: Priority 5 = 0 Item 6: Select = 1 ● 0145 - Traveler CS Data Download Use this program to copy the CS firmware from one CS (Master) to another CS (Slave). This allows you to change or update the CS firmware so all the units are the same. Caution: There is no switch in the CS to enable or disable downloading. The CS is always ready for downloading. Entry: 1.. Enter the source/master CS number (124i Enhanced: 1-16, 384i: 1-64) and press Hold. 2. Enter the destination/slave CS number (124i Enhanced: 1-16, 384i: 164) and press Hold. 3. Press 1 and then Hold. The system resets the CS automatically, then starts downloading and returns to normal operation after it’s completed. ● 0146 - Traveler CS Program Version Information This program allows you to check the firmware version of a specific CS unit. After the CS is placed in the normal operating mode, run Program 0146 to confirm all of the CS units in the system are using the same version of firmware. If not all the firmware is the same, it is possible to copy the firmware from one CS to another using Program 0145. Each CS unit must be updated individually. Entry: Enter the CS number (124i Enhanced: 1-16, 384i: 1-64) of the unit to be checked and press Hold. 2-5 2. Programming Note: If the source CS or destination CS has a link with a Traveler telephones (PS) for a call, the CS will be indicated as being busy and download operation is denied. System Programming ● 3201 - Traveler PS Download/Registration Use this program to register each Traveler telephone (PS terminal) to a system extension port. There are two ways to register a Traveler port number. The first allows the system to automatically select an idle port (from lowest available port number) using Program 3201. The second option is for the installer to decide which port number is to be used. When allowing the system to automatically select a port, the steps below must be followed in the order shown or the system will cancel the download at the point of the error. If an error occurs, press the HOLD key to cancel the download. To enter data for Program 3201 (PS Download/Registration): 1. Enter the system programming mode. 2. 3201 + HOLD Port No? 3. Enter the extension port you want to assign (124i Enhanced: 9200, 384i: 33-640) + HOLD or enter "0" to have the system automatically assign an available port. ID:0- 4. Remove the back panel of the PS (telephone) and remove the battery. Look for the 6-digit PS ID number printed on the ID seal. 5. Replace the battery and back panel of the PS. Press and hold for 2 seconds the L1 and END/PWR keys on the PS. The PS is in Download Ready mode. 6. Enter the PS ID number + HOLD Ready? (Yes:1) 7. Wait until the PS receives a signal from the CS. The PS will sound an Out-of-Service-Area beep and the display shows the antenna mark. 8. Press 1 + HOLD PS-xxx Downloading 9. The programming display indicates: NOW LOADING 10. Download OK: When the download has completed, the PS sounds a completion tone and the programming display indicates: PS-xxx Download O.K. The port number xxx can be read at the PS by depressing the L1 key if the PS has the Number Display mode on (see page 3-40). Error Occurred: DOWNLOAD N.G. The PS display shows DOWNLOAD FAILED. 2-6 System Programming Download Cancelled: Pressing HOLD will downloading will cancel the operation. Canceled! 11. You can confirm the PS registration using Program 1001 and entering in the PS’s port number. 12. Return to step 3 to register another PS. OR HOLD to exit. ● 3202 - Traveler PS Delete Using this program will delete a registered PS. The PS will no longer be active, but can be reactivated using Program 3201. Entry: Extension Port Number of the Traveler PS (124i Enhanced: 9-200, 384i: 33-640) Traveler System Number Plan/Capacities System Type: Cell Site/CS Traveler Telephone/PS DCI-L Module/Traveler Ports (1 port per unit) DCI-L Module/Traveler Extension Number Range 704i 64 608 33-640 * 124i Enhanced 18 192 9-200 * 200-799 * 200-799 * DCI-L’s and Traveler’s should be assigned to the highest ports first. This allows for the maximum number of telephones since physical ports are not required for these items. Hand Over Feature Hand Over allows the telephone’s talk path to be switched from one remote cell to another. This allows the conversation to continue even though you walk out of range of the initial remote cell. When the PS (telephone) senses that the strength of the link to a CS (remote cell) is deteriorating, the PS starts searching for a better level from another CS and then switches the call to the new CS. While the conversation is being switched within the system, there may be a momentary lack of conversation. This should only last a second or two until the new CS picks up the call. 2-7 2. Programming * Note: Port number/extension numbers are shared with DCI-Ls and Traveler Phones. When one port is assigned as a Traveler port, the system blocks that group of ports (8 in the 124i Enhanced and 32 in the 704i) and allows them to be used for Traveler phones only. The reverse also applies - if a port is assigned as a DCI-L port, that block of ports can only be used for DCI-Ls. System Programming Each CS unit can cover an area approximately 50 yards to a few hundred yards, depending on the installation site (the higher the CS can be placed, the larger the area covered). Normally, the PS will hand over the call before losing the link with the CS. It’s possible that the PS may lose the link with the CS and another CS is then found to which the call can be handed over. Program 0414 - System Timers (Part B), Item 28 has been added to allow you to program how long the PS should wait before clearing the call and returning to an idle condition. The timer will start when a link release request is received from a CS which is linked to a PS. While the timer is counting, if a CS is found to take the hand over, the transfer will be made. If the timer expires before a CS can be found, the PS is cleared and returned to an idle condition. ● 0414 - System Timers (Part B), Timer 28 - Hand Over Timer This timer is used to determine how long the system should wait to clear a call if a Hand Over is not possible at the time the phone enters the out of range area. If a remote cell is found before this timer expires, the call will be handed over to the new remote cell. Default: 10 seconds Entries: 0-64800 seconds Out of Service Area When there is no response received from the PS within a specified time, the PS is recognized as being out of the service area. This specified time is determined by Program 0414 - System Timers (Part B), Item 29: Out of Service Area Timer. ● 0414 - System Timers (Part B), Timer 29 - Out of Area Timer This timer is used to determine if a PS is out of range. The timer begins when an incoming call for a PS is received. The timer stops when the call is answered or if the incoming caller disconnects. If the timer expires, how the system handles the call depends on the extension’s programming. Default: 8 seconds Entries: 0-64800 seconds The system starts the Program 0414, Item 29: Out of Service Area Timer whenever sending an incoming call to a PS. If a response is received from the PS before the timer expires, the call is processed normally and the timer stops. However, if the timer expires, how the system processes the call depends on how the system and extension are programmed and the type of incoming call. With calls other than ICM, tie line, DISA or DID, the call will ring the PS continuously until receiving a response from the PS or if the PS is programmed with Call Forwarding, the call can then be transferred. 2-8 System Programming For ICM or tie line callers, the system will send an ’out of service area report’ which is a congestion/lock out tone and the caller’s display will show "PS OUT OF ZONE". If the call is a DID or DISA call, the outside caller will hear busy tone from central office. If the Traveler Phone is Programmed With Call Forwarding. . . If a Traveler has the Call Forward Follow Me feature programmed, once Program 0414: Timer 29 expires, the extension programmed for the call forwarding rings. At this point, the Traveler can answer the call if it comes back into range or the extension to which the call is forwarded can answer. When Call Forwarding No Answer is programmed for a Traveler, if Program 0414: Timer 29 expires before the PS answers the call, the system recognizes the PS to be in the out of service area and sends the out of service area report to the caller. If the timer for Call Forwarding - No Answer (Program 0451: Timer 1) expires before Program 0414: Timer 29, the call to the PS is transferred to the programmed extension and the caller will hear ring back tone. Reliability of the connection with the Traveler phone is not equivalent to wired extensions since the signal is sent through the air and not through cable. Therefore, it is not recommended to use the Traveler for extensions requiring applications which can not miss connections at any time (such as ACD terminals and operator extensions). However, in order to avoid reducing features for the Traveler phone, system programming has not been restricted for these features, but the choice is left up to the customer. 2. Programming With this in mind, any service code (Programs 0511 and 0514) a single line telephone can use, the Traveler phone can use with the following exceptions: Program 0511 Item 022 - Alarm Item 073 - ACD Item 077 - SLT Testing Item 090 - Remote Maintenance Program 0514 Item 045 - ACD Item 046 - ACD Item 047 - ACD Item 048 - ACD Item 049 - ACD Item 050 - ACD Caller ID 2-9 System Programming Caller ID This feature is to send an incoming caller’s number to the PS. There are two factors for Caller ID. One is the information element of the calling party and the other is the element of the display at the PS. The sub-address of the calling party, which is a part of the information element of the caller, will not be sent to the PS. Information Factor of Calling Party As the PS is able to originate a call by use of previous incoming call numbers stored in the information element, recall after hold operation is not handled as a new incoming call. Therefore, recall is not stored in the information element of calling party. Since only the caller’s numbers are used, only caller’s number are stored in the information element of calling party. Calls from SLT, Key Telephones and Traveler Phones Extension numbers stored by Program 0502 - Extension Numbers and Names will be sent. If no number is stored, [ ???? ] will be sent. If a call is from Voice Mail (same as SLT), the number stored by Program 0516 - Voice Mail Master Number will be sent. If there is no number stored, the information element of calling party does not exist. Calls from a Terminal Connected to S-BUS The information element of calling party does not exist. Calls from Trunk The information element of calling party does not exist if the Class of Service for the Traveler is set to disabled in Program 0406 - Class of Service Options (Part A): Item 123: Caller ID Display. Also, unless the Caller ID is received from the central office, the information element of the calling party does not exist. The element of PS display does not exist if no information of caller ID is received from the trunk. However, PRIVATE or OUT OF AREA may be displayed if the trunk is specially assigned or the call can be analyzed. 2-10 Features Section 3 Features In this section Page Using the Traveler Phone . . . . . . . . . . . . .3-3 Traveler Display . . . . . . . . . . . . . . . . . . . .3-3 Personalizing Your Traveler Telephone . .3-5 System Features . . . . . . . . . . . . . . . . . . . .3-6 To Turn the Phone On/Off . . . . . . . . . . . . . .3-7 Abbreviated Dialing . . . . . . . . . . . . . . . . . . .3-7 Account Codes . . . . . . . . . . . . . . . . . . . . . .3-10 Answer Tone . . . . . . . . . . . . . . . . . . . . . . .3-11 Automated Attendant (VAU) . . . . . . . . . . .3-11 Automatic Answer . . . . . . . . . . . . . . . . . . .3-12 Call Forwarding . . . . . . . . . . . . . . . . . . . . .3-13 Traveler’s Call Forwarding . . . . . . . . . . . . . .3-14 Programming Call Forward Access Codes 3-14 3. Features Call Forwarding Off-Premise . . . . . . . . . . .3-19 Call Forward Follow Me . . . . . . . . . . . . . .3-20 Call Waiting (Camp On) . . . . . . . . . . . . . . .3-20 Callback . . . . . . . . . . . . . . . . . . . . . . . . . . .3-21 Calling Party Number . . . . . . . . . . . . . . . .3-21 Conference . . . . . . . . . . . . . . . . . . . . . . . . .3-22 Confirmation Tone . . . . . . . . . . . . . . . . . . .3-23 Default Set . . . . . . . . . . . . . . . . . . . . . . . . .3-23 Department Calling . . . . . . . . . . . . . . . . . .3-24 Department Step Calling . . . . . . . . . . . . . .3-25 Directed Call Pickup . . . . . . . . . . . . . . . . .3-25 Directory Dialing . . . . . . . . . . . . . . . . . . . .3-26 Do Not Disturb . . . . . . . . . . . . . . . . . . . . .3-28 Door Box . . . . . . . . . . . . . . . . . . . . . . . . . .3-28 Flash . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-29 Forced Trunk Disconnect . . . . . . . . . . . . . .3-29 Group Call Pickup . . . . . . . . . . . . . . . . . . .3-29 Headset . . . . . . . . . . . . . . . . . . . . . . . . . . .3-30 Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-31 Intercom . . . . . . . . . . . . . . . . . . . . . . . . . . .3-31 Key Click . . . . . . . . . . . . . . . . . . . . . . . . . .3-32 Key Light . . . . . . . . . . . . . . . . . . . . . . . . . .3-32 Keypad Lock . . . . . . . . . . . . . . . . . . . . . . .3-33 Last Number Redial . . . . . . . . . . . . . . . . . .3-33 3-1 Features In this section Page LED Flash . . . . . . . . . . . . . . . . . . . . . . . . .3-34 Line Preference . . . . . . . . . . . . . . . . . . . . .3-34 Outgoing Line Preference . . . . . . . . . . . . . .3-34 Meet Me Conference . . . . . . . . . . . . . . . . .3-35 Meet Me Paging . . . . . . . . . . . . . . . . . . . . .3-36 Message Waiting . . . . . . . . . . . . . . . . . . . .3-37 Modem Dial . . . . . . . . . . . . . . . . . . . . . . . .3-38 Night Service . . . . . . . . . . . . . . . . . . . . . . .3-39 Number Display . . . . . . . . . . . . . . . . . . . . .3-40 Off Hook Signaling . . . . . . . . . . . . . . . . . .3-40 Outside Calls . . . . . . . . . . . . . . . . . . . . . . .3-42 Paging . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-44 Internal Paging . . . . . . . . . . . . . . . . . . . . . . .3-44 External Paging . . . . . . . . . . . . . . . . . . . . . .3-45 Combined Paging . . . . . . . . . . . . . . . . . . . . .3-45 Park . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-46 Park and Page (VAU) . . . . . . . . . . . . . . . . .3-47 Password . . . . . . . . . . . . . . . . . . . . . . . . . .3-48 Personal Greeting . . . . . . . . . . . . . . . . . . . .3-48 Power On Message . . . . . . . . . . . . . . . . . .3-50 Protect Directory . . . . . . . . . . . . . . . . . . . .3-51 Reset All . . . . . . . . . . . . . . . . . . . . . . . . . .3-52 Ringdown . . . . . . . . . . . . . . . . . . . . . . . . .3-52 Selectable Display Messages . . . . . . . . . . .3-53 Service Alarm . . . . . . . . . . . . . . . . . . . . . .3-54 Softkeys . . . . . . . . . . . . . . . . . . . . . . . . . . .3-54 Speaker Ring . . . . . . . . . . . . . . . . . . . . . . .3-58 Station Ring . . . . . . . . . . . . . . . . . . . . . . . .3-58 Transfer . . . . . . . . . . . . . . . . . . . . . . . . . . .3-58 Trunk Queuing . . . . . . . . . . . . . . . . . . . . . .3-61 Trunk Ring . . . . . . . . . . . . . . . . . . . . . . . . .3-61 Voice Announce Unit (VAU) Messages . . .3-62 Voice Mail . . . . . . . . . . . . . . . . . . . . . . . . .3-62 Voice Over . . . . . . . . . . . . . . . . . . . . . . . . .3-64 Voice Prompting Messages . . . . . . . . . . . . .3-64 Volume Controls . . . . . . . . . . . . . . . . . . . .3-65 Charts and Illustrations . . . . . . . . . . . . .3-67 Dialing Plan . . . . . . . . . . . . . . . . . . . . . . . .3-67 Telephone Key Layout . . . . . . . . . . . . . . . .3-68 Feature Quick Reference Guide . . . . . . . . .3-69 Dealer Agreemen . . . . . . . . . . . . . . . . . . . .3-70 Customer Agreement . . . . . . . . . . . . . . . . .3-71 UTAM Application . . . . . . . . . . . . . . . . . .3-72 3-2 Features Using the Traveler Phone LED Ring Indicator 85425 - 2 LCD Display Feature Keys Scroll Keys FNC/CLEAR (Function Key) L1 and L2 Press to originate calls END/PWR (End Power On/Off Key) 3. Features Microphone Traveler Display ANS VS The arrow icons indicate digits overflowing the display. The Off-Hook icon indicates the Traveler is off-hook. 3-3 Features The Signal Strength icon indicates strength or weakness of the signal being received. The antenna icon illuminates as the phone powers up, indicating that the phone can make a call. Envelope indicates the user has at least one voice mail message. Keylock status illuminates when the Keylock feature is on. ANS When the ANS is illuminated, it indicates that Auto Answer is active. The Battery icon indicates the charge level. A line through the battery indicates a weak charge. The Battery icon without a line indicates a strong charge. V An illuminated V icon indicates that the incoming call vibration notification is active. S An illuminated S indicates that incoming ring volume is silent. 3-4 Features Personalizing Your Traveler Telephone You may access the functions listed on the following chart by pushing the Function Key, FNC/CLEAR, and dialing the two digits for the function. Refer to the individual features for details on setting each item. Digits Dialed 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 Function Ring Volume Speaker Ring Directory Speed Dial Key Lock Vibration Auto Answer Headset Ring Number Display Key Click Key Light LED Flash Trunk Ring Station Ring Service Alarm Confirmation Tone Answer Tone Modem Dial Set Softkey Call Forward Busy Call Forward Doesn’t Answer Call Forward All Call Forward No Response Power On Message Password Protect Directory Default Set Reset All F1 F2 DWN ON ADD ADD ON ON ON ON ON ON ON ON << << ON ON ON ON SET SET SET SET SET SET SET ON SET SET OFF RST = Reset F3 UP OFF CHG DEL CHG DEL OFF OFF OFF AUT OFF OFF OFF OFF OFF >> Default is 2 >> Default is 1 OFF OFF OFF OFF RST RST RST RST RST RST RST OFF * Default settings are shown in bold italics. 3-5 3. Features When using the following chart, keep in mind that: DWN = Down CHG = Change AUT = Automatic Features System Features The Traveler offers 11 preset keys and 10 programmable softkeys. All can be accessed by pressing the F1, F2 or F3 feature keys and pressing the up and down scroll keys as needed to move between levels. Preset features include: DIR SPD LNR CFW TRF HLD VOL CPN or PAUSE S0-S9 Directory Speed Dialing Last Number Redial Call Forwarding Call Transfer Hold Volume Calling Party Number Scroll Display Inserts a pause into a dialing sequence Programmable softkeys Level 0 Level 1 Level 2 Level 3 Level 4 Level 5 Level 6 F1 F2 F3 DIR CPN HLD S1 S4 S7 PAUSE SPD CFW TRK S2 S5 S8 LNR S0 VOL S3 S6 S9 Refer to each feature for details on operation. 3-6 Features All features described assume the phone has been turned on by holding the END/PWR button down for two seconds. To Turn the Phone On/Off Press the END/PWR key and hold for more than two seconds. When turning the Traveler on, the display shows the start-up greeting: Please Wait indicates communication is available. NO SERVICE indicates your Traveler is out of the service area. The phone cannot be used until it is within your wireless coverage area. "No Service" indication may also indicate that the number of visitors limit has been exceeded when roaming. Abbreviated Dialing gives you quick access to numbers you call frequently. This saves time, for example, when calling a client with whom you deal often. Instead of dialing a long telephone number, you just use Abbreviated Dialing. There are four types of Abbreviated Dialing: Common, Group, Personal, and Traveler-Based Personal. All co-workers can share the Common Abbreviated Dialing numbers. All co-workers in your Department Calling Group can share the Group Abbreviated Dialing numbers. (See Department Calling for more information). Only you can use your Personal Abbreviated Dialing numbers. Abbreviated Dialing numbers are stored in bins. Initially, there can be up to 1000 Common Abbreviated Dialing bins, numbered 000-999 (depending on your system). There are no Group Abbreviated Dialing bins defined. Your phone can store 10 telephone numbers as Personal Abbreviated Dialing numbers. These numbers can not be chain dialed like the other types of Abbreviated Dial numbers. 3-7 3. Features Abbreviated Dialing Features To dial a Common Abbreviated Dialing number: 1. Press L1 + #2. 2. Dial bin number. The stored number dials out. OR 1. Scroll Down until the Abbreviated Dialing Softkey is displayed + press F1, F2, or F3 for the key desired. Press L1. 2. Dial Common Abbreviated Dialing bin number. The stored number dials out. To dial a Group Abbreviated Dialing number: 1. Press L1 + #4. 2. Dial bin number. The stored number dials out. The system selects a line for you. OR 1. Scroll Down until the Abbreviated Dialing Softkey is displayed + press F1, F2, or F3 for the key desired. Press L1. 2. Dial Group Abbreviated Dialing bin number. The stored number dials out. Using Personal Abbreviated Dialing To store a Personal Abbreviated Dialing number: 1. Press L1. 2. Dial 855 + the bin number (0-9) under which the telephone number will be stored. 3. Dial outside access code (e.g. 9). 4. Enter the telephone number (up to 24 digits) you want to store. 5. Press END/PWR to hang up. Dialing a Personal Abbreviated Dialing number: 1. Press L1. 2. Press #7 + bin number to be dialed (0-9). The phone dials the number programmed. Traveler-Based Personal Speed Dial Numbers To Enter Speed Dial Numbers 1. Press the FNC/CLEAR key. 2. Enter 04. The Traveler displays: Speed Dial ADD CHG DEL 3. Press F1 key. The Traveler displays: ADD SPD No? [01-20] 3-8 Features 4. Enter in your speed dial number – 01 through 20. 5. Press L1 to enter. The Traveler displays: ADD NAME? [] 6. Enter the name using the chart below. Pressed 1 2 3 4 5 . , 1 A B C 2 D E F 3 G H I 4 J K L 5 M N O 6 P Q R S 7 T U V 8 W X Y Z 9 SP 0 * ( # ) Changes letters to upper or lower case Moves cursor to the left Move cursor to the right For example, press the "2" key once for "A," twice for "B," three times for "C" and four times for the number "2." Press the Pause key to shift to lower or upper case mode. 7. Press L1 to enter name. The Traveler displays: ADD DIGITS? [] 8. Key in the digits for that number. 9. Press L1 to enter digits. 10. Press L1 again to confirm. 11. Press END/PWR button to exit. NOTE: After entering Directory or Speed Dial entries, do not remove the battery for at least one minute. To Use Speed Dial 1. While in a standby state, press F2. 2. Enter the speed dial number 01 through 20. 3. Press L1 to dial the number or press one of the scroll keys to scroll through the list of speed dial entries. 3-9 3. Features Key 1 2 3 4 5 6 7 8 9 0 * # PAUSE (F2) F1 F3 Features Account Codes Account Codes are codes you enter that help keep track of outside calls. There are three types of Account Codes: Optional, Forced and Verifiable. Optional Account Codes With optional codes, the Account Codes you enter are solely for categorizing your calls. For example, if you work in an accounting firm that must bill back customers for time on the phone, Optional Account Codes are for you. Forced Account Codes Forced Account Codes also let you categorize calls, but you must enter one before placing outgoing calls. If you don’t enter the code, you can’t place the call. This ensures that calls don’t go out untracked. Verifiable Account Codes With Verifiable Account Codes, the system compares the user-dialed Account Code entered with a pre-programmed list of Account Codes. If the user does not dial an Account Code or dials an invalid Account Code, the system will not allow the call to go through. Check with your Communications Manager to find out if your system uses Account Codes -- and which codes you should enter. Account Codes can be from 1-8 digits long, using 0-9 and #. To enter an Account Code any time while on an outside call: 1. Press * + Account Code (1-8 digits) + *. To enter an Account Code while placing an outside call: 1. Access trunk for outside call. You can access a trunk by pressing a line key or by dialing a code. Refer to page “Outside Calls, Placing” for more on placing outside calls. 2. Press * + Account Code (1-8 digits) + *. 3. Dial the number you want to call. If you hear “stutter” dial tone after dialing the number, your system requires an ARS Authorization Code. Ask your Communications Manager for your codes. 3-10 Features Answer Tone When the Auto Answer feature is enabled, this feature allows you to hear a warning tone for an incoming call is automatically answered. To Turn On Answer Tone: 1. Press FNC/CLEAR. 2. Enter 17. The Traveler displays: Answer Tone ON OFF 3. Press F1 to turn on Answer Tone. 4. Press L1 to confirm To Turn Off Answer Tone: 1. Press FNC/CLEAR. 2. Enter 17. The Traveler displays: Answer Tone ON OFF 3. Press F3 to turn off Answer Tone. 4. Press L1 to confirm. This feature requires a Voice Announce Unit (VAU). Automated Attendant automatically answers your system’s outside calls, plays a prerecorded greeting and then lets callers directly dial you or your co-workers. This gives your system immediate answering and routing of calls without an operator or dispatcher. The Automated Attendant can: ● Simultaneously answer up to six calls. ● Route calls to an extension, Department Group or Voice Mail and provide additional options if the extension or group is unavailable. ● Give you the option of recording or modifying the Automated Attendant greetings (see below). To record, listen to or erase an Automated Attendant greeting: 1. Press L1 + 116. 2. To record, dial 7. OR To listen, dial 5. OR To erase, dial 3. 3-11 3. Features Automated Attendant (VAU) Features 3. Dial the VAU message number (01-16) for the Automated Attendant greeting you want to record, listen to or erase. Your Communications Manager can tell you which message to enter. If recording, begin when you hear the announcement, “Please start recording.” When done, press # to check what you recorded. When listening to a message, press # to hear the message again. If erasing, you can cancel erasing by pressing HOLD before hanging up. 4. END/PWR to hang up. Automatic Answer Automatic Answer allows you to receive calls without first having to press the L1 button. Automatic Answer is not active when either L1 or L2 is busy. To Turn On Automatic Answer: 1. Press the FNC/CLEAR button. 2. Enter 07. 3. The Traveler displays: Auto Answer L1 L2 4. Press L1 or L2 to select line. The Traveler displays: Auto Answer ON OFF As L2 is used for voice mail only, this option should be left off for this line. 5. Press F1. 6. Dial the number of seconds you want the phone to ring before the call is automatically answered from 00 to 20. 7. Press L1 to enter. The Auto Answer icon will appear on the LCD display. To Turn Off Automatic Answer 1. Press FNC/CLEAR. 2. Enter 07. 3. The Traveler displays: Auto Answer L1 L2 4. Press L1 or L2 to select line. The Traveler displays: Auto Answer ON OFF 3-12 Features 5. Press F3. The Traveler displays: Auto Answer RESET ? 6. Press L1 to enter. Call Forwarding Use Call Forwarding to redirect your calls to another extension. With Call Forwarding, you’re sure your calls are covered when you are away from your work area. There are four types of Call Forwarding: ● ● ● ● Call Forwarding when Busy or Not Answered Call Forwarding Immediate Call Forwarding when Not Answered Call Forwarding Immediate with Both Ringing Call Forwarding will reroute calls ringing your extension, including calls transferred from another extension. You must enable Call Forwarding from your phone. 1. Press L1 + *2. When Call Forwarding is activated, the only indication will be stutter dial tone. 2. Dial Call Forwarding condition: 2 = Forward calls when extension is busy or not answered 4 = Forward calls immediately 6 = Forward calls when your extension is not answered 7 = Forward calls immediately to the destination with simultaneous ringing at both extensions (not for Voice Mail) 0 = Cancel (After pressing ‘0’, skip to Step 5.) 3. Dial destination extension, Voice Mail master number or press Voice Mail key. You cannot forward to a Department Group pilot number. Once forwarded, only the destination user can place an Intercom call to you. 4. Dial Call Forwarding type: 2 = All calls 3 = Outside calls only 4 = Intercom calls only 5. END/PWR to hang up. 3-13 3. Features To activate or cancel Call Forwarding: Features Traveler’s Call Forwarding This is a feature provided by the Traveler telephone. It is recommended that the system Call Forwarding feature (above) be used instead. Note: Before using this feature, the call forwarding access codes need to be established.. f you do not establish access codes first, you will hear five beeps and the display will not advance. Press END/PWR and program the access codes. Programming Call Forward Access Codes Call Forwarding Busy or Not Answered This enables you to set the access code which is used to establish call forwarding when your line is busy or not answered. To Set the Call Forwarding Busy/Not Answered Access Code: 1. Press FNC/CLEAR. 2. Enter 20. The Traveler displays: CFW Busy SET RST 3. Press F1. The Traveler displays: Access No? 4. Enter the access code *22 to establish call forwarding when busy or not answered. 5. Press L1 to enter 6. Press L1 to confirm. To Set the Call Forwarding Busy Cancel Access Code: 1. Press FNC/CLEAR. 2. Enter 20. The Traveler displays: CFW Busy SET RST 3. Press F3. The Traveler displays: Access No? 4. Enter the access code *20 to cancel call forwarding. 5. Press L1 to enter. 6. Press L1 to confirm. 3-14 Features Call Forwarding Doesn’t Answer This enables you to set the access code which is used to establish Call Forwarding when you do not answer the phone. To Set the Call Forwarding Doesn’t Answer Access Code: 1. Press FNC/CLEAR. 2. Enter 21. The Traveler displays: CFW D/A SET RST 3. Press F1. The Traveler displays: Access No? 4. Enter the access code not answered. 5. Press L1 to enter. 6. Press L1 to confirm. *26 to establish call forwarding when call is To Set the Call Forwarding Doesn't Answer Cancel Access Code: 3. Press F3. The Traveler displays: Access No? 4. Enter the access code 5. Press L1 to enter. 6. Press L1 to confirm. *20 to cancel Call Forwarding No Answer. Call Forwarding All This is used to set the access code to establish Call Forwarding for All Calls. To Set the Call Forwarding All Access Code: 1. Press FNC/CLEAR. 2. Enter 22. The Traveler displays: CFW ALL SET RST 3. Press F1. The Traveler displays: Access No? 3-15 3. Features 1. Press FNC/CLEAR. 2. Enter 21. The Traveler displays: CFW D/A SET RST Features 4. Enter the access code 5. Press L1 to enter. 6. Press L1 to confirm. *24 to establish Call Forwarding for All Calls. To Set the Call Forwarding All Cancel Access Code: 1. Press FNC/CLEAR. 2. Enter 22. The Traveler displays: CFW ALL SET RST 3. Press F3. The Traveler displays: Access No? 4. Enter the access code 5. Press L1 to enter. 6. Press L1 to confirm. *20 to cancel Call Forwarding All Calls. Call Forwarding No Response Use this feature to set the access code to establish call forwarding when the Traveler is not within the wireless system service area or is turned off. This setting is the same as Call Forwarding Doesn’t Answer. You can choose to use one or the other or both. To Set the Call Forwarding No Response Access Code: 1. Press FNC/CLEAR. 2. Enter 23. The Traveler displays: CFW N/R SET RST 3. Press F1. The Traveler displays: Access No? 4. Enter the access code Response. 5. Press L1 to enter 6. Press L1 to confirm. *26 to establish Call Forwarding when No To Set the Call Forwarding No Response Cancel Access: 1. Press FNC/CLEAR. 2. Enter 23. The Traveler displays: CFW N/R SET RST 3. Press F3. The Traveler displays: 3-16 Features Access No? 4. Enter the access code 5. Press L1 to enter. 6. Press L1 to confirm. *20 to cancel Call Forwarding. Activating Call Fowarding on Your Traveler Telephone 1. While the phone is in a standby state, press Scroll access Level 2 features. The Traveler displays: CPN CFW Down key to S0 2. Press F2 to select Call Forwarding. The Traveler displays: CFW Busy SET RST To Cancel Call Forward Busy: With the phone in a standby state, press Scroll Down key to access Level 2 features. Press F2 to select CFW. Press F3 to reset the feature. Press L1 or L2 to specify which line’s call forwarding is being cancelled. Press END/PWR to exit. OR 3. To Set Call Forward Doesn’t Answer: Press the Scroll Down key for Call Forward D/A. The Traveler displays: CFW D/A SET RST Press F1 to set the extension to forward calls which are not answered. Press L1 or L2 to specify which line is to be forwarded. Dial the destination number for the calls and press 2 for all calls, 3 for outside calls only, or 4 for intercom calls only. Press END/PWR to exit. To Cancel Call Forward Doesn’t Answer: With the phone in a standby state, press Scroll Down key to access Level 2 features. Press F2 to select CFW. Press the Scroll 3-17 3. Features 3. To Set Call Forward Busy: Press F1 to set the extension to forward busy calls. Press L1 or L2 to specify which line is to be forwarded. Dial the destination number the calls should forward to and press 2 for all calls, 3 for outside calls only, or 4 for intercom calls only. Press END/PWR to exit. Features Down key to display CFW D/A. Press F3 to reset the feature. Press L1 or L2 to specify which line’s call forwarding is being cancelled. Press END/PWR to exit. OR 3. To Set Call Forward All: Press the Scroll Down key twice for Call Forward ALL. The Traveler displays: CFW ALL SET RST Press F1 to set the extension to forward calls which are not answered. Press L1 or L2 to specify which line is to be forwarded. Dial the destination number for the calls and press 2 for all calls, 3 for outside calls only, or 4 for intercom calls only. Press END/PWR to exit. To Cancel Call Forward All: With the phone in a standby state, press Scroll Down key to access Level 2 features. Press F2 to select CFW. Press the Scroll Down key twice to display CFW ALL. Press F3 to reset the feature. Press L1 or L2 to specify which line’s call forwarding is being cancelled. Press END/PWR to exit. OR 3. To Set Call Forward No Response: Press the Scroll Down key for Call Forward D/A. The Traveler displays: CFW D/A SET RST Press F1 to set the extension to forward calls which are not answered. Press L1 or L2 to specify which line is to be forwarded. Dial the destination number for the calls and press 2 for all calls, 3 for outside calls only, or 4 for intercom calls only. Press END/PWR to exit. To Cancel Call Forward Doesn’t Answer: With the phone in a standby state, press Scroll Down key to access Level 2 features. Press F2 to select CFW. Press the Scroll Down key to display CFW D/A. Press F3 to reset the feature. Press L1 or L2 to specify which line’s call forwarding is being cancelled. Press END/PWR to exit. 3-18 Features OR 3. To Set Call Forward No Response: Note: This provides the same action as Call Forward Doesn’t Answer. You can program either function and calls which are unanswered will be forwarded to the programmed extension. Press the Scroll Down key three times for Call Forward N/R. The Traveler displays: CFW N/R SET RST Press F1 to set the extension to forward calls which are not answered. Press L1 or L2 to specify which line is to be forwarded. Dial the destination number for the calls and press 2 for all calls, 3 for outside calls only, or 4 for intercom calls only. Press END/PWR to exit. Call Forwarding Off-Premise Use Off-Premise Call Forwarding to forward your calls to an off-site location. Stay in touch when you’re away from the office by forwarding to your cellular phone, home office, hotel or meeting room. To activate Call Forwarding Off-Premise: 1. Press L1 + *4. When Call Forwarding is activated, the only indication will be stutter dial tone. 2. Press 6 + Dial line access code. Line access codes are 9 (ARS/Trunk Group Routing), 804 + Line Group (1-9, 01-99 or 001-192) or #9 + Line number (e.g., 05 or 005 for line 5). 3. Dial the outside number to which your calls should be forwarded. 4. END/PWR to hang up. To cancel Call Forwarding Off-Premise: 1. Press L1 + *4. 2. Press 6. 3. END/PWR to hang up. 3-19 3. Features To Cancel Call Forward No Response: With the phone in a standby state, press Scroll Down key to access Level 2 features. Press F2 to select CFW. Press the Scroll Down key to display CFW N/R. Press F3 to reset the feature. Press L1 or L2 to specify which line’s call forwarding is being cancelled. Press END/PWR to exit. Features Call Forward Follow Me While you are at a co-worker’s desk, you can direct your calls to your co-worker’s extension. Use Call Forward Follow Me if you get detained with your co-worker longer than expected. Instead of ringing your own phone unanswered, your calls will ring you where you are. To activate Call Forward Follow Me: 1. From your co-worker’s phone, press L1 + *2. When Call Forwarding is activated, the only indication will be stutter dial tone. 2. Press 3 + Dial your own extension number (i.e., the source). 3. Dial Call Forwarding type: 2 = All calls 3 = Outside calls only 4 = Intercom calls only 4. END/PWR to hang up. To cancel Call Forward Follow Me: 1. Press L1 + *2. 2. Press 0. 3. END/PWR to hang up. Call Waiting (Camp On) After you call a busy extension, use Call Waiting to wait in line (i.e., Camp On) without hanging up. When you Camp On, the system signals the busy user indicating that you are waiting. Your call goes through when the busy extension becomes free. Note: When you call a busy attendant, your call will normally “stack up” in queue behind other waiting callers. To Camp On to a busy extension: 1. Call the busy extension. You must hear busy tone. 2. Press 2. OR 2. Scroll Down until the Camp-On Softkey is displayed + press F1, F2, or F3 for the key desired. 3. Wait without hanging up. If you hang up, the system converts your Camp On to a Callback (refer to Callback). To Camp On to a trunk, refer to the Trunk Queuing feature. 3-20 Features To cancel a Camp On request: 1. Hang up. If you skip step 2, the extension will call you back when it becomes free. 2. Press L1 + 870. Callback When you call a busy extension, you can leave a Callback request for a return call. You do not have to repeatedly call the busy extension back, hoping to find it idle. When you leave a Callback, the system handles your request as follows: ● When the busy extension becomes idle, the system rings you. ● After you answer the Callback ring, the system then rings the formerly busy extension. (If that extension doesn’t answer, the system cancels the Callback.) ● As soon as the other extension answers, the system sets up an Intercom call between you and them. The Traveler telephone cannot use the Automatic Callback feature. (The L1 key must be pressed in order to answer the ringing Callback.) 1. Call a busy extension. 2. Press 2. OR 2. Scroll Down until the Callback Softkey is displayed + press F1, F2, or F3 for the key desired. 3. Press END/PWR. 4. When busy extension calls you back, press L1. To cancel a Callback: 1. Press L1 + 870. Calling Party Number Calling Party Number (CPN) lets you scroll through the last five numbers of people who called you. See also “Last Number Redial” on page 3-33. 1. In the standby state, your Traveler will display: DIR SPD 2. Press the Scroll CPN CFW LNR Down key once so your Traveler displays: S0 3-21 3. Features To place a Callback: Features 3. Press F1. Before your phone has received its first call, if you access CPN, an error tone sounds and the Traveler displays: 4. The Traveler displays the number of the person who called you most recently. 5. Press the Scroll Down key repeatedly to scroll through the numbers of the last five people who called you. 6. When you find the number you wish to call, press L1. NOTE: If you wish to call someone who called you from out of the office, enter the outside access code (for example "9") before going into CPN. Conference Conference lets you add additional inside and outside callers to your conversation. With Conference, you can set up a multiple-party telephone meeting without leaving the office. The system allows either four or eight parties maximum per Conference. No more than two parties in Conference can be outside callers. To set up a Conference: 1. Place or answer call. 2. Press HLD (F1). 3. Press #1. OR 3. Scroll Down until the Conference Softkey is displayed + press F1, F2, or F3 for the key desired. 4. Place or answer next call. To access the outside call, dial a trunk access code. See Outside Calls for more. 5. Scroll Down until the HLD key is displayed + press F1. 6. Scroll Down until the Conference Softkey is displayed + press F1, F2, or F3 for the key desired. You may have up to eight callers. Two may be outside parties. Repeat steps 4 and 5 to add more parties. 7. After adding all parties, Scroll Down until the HLD key is displayed + press F1 again to begin the Conference. To exit a Conference (without affecting the other parties): 1. END/PWR to hang up. You can set up a Conference with two outside callers and then drop out of the call -- leaving the callers talking in an Unsupervised Conference. Refer to Tandem Trunking for more. 3-22 Features Confirmation Tone This enables you to hear a tone that let's you know you've made an error or confirms that you entered information properly. To Turn On Confirmation Tone: 1. Press FNC/CLEAR. 2. Enter 16. The Traveler displays: CONF. Tone ON OFF 3. Press F1 to turn on Confirmation Tone. 4. Press L1 to confirm. To Turn Off Confirmation Tone: 1. Press FNC/CLEAR. 2. Enter 16. The Traveler displays: CONF. Tone ON OFF 3. Press F3 to turn off Confirmation Tone. 4. Press L1 to confirm. Default Set allows you to reset your Traveler-specific features back to the factory-set defaults. NOTE: All FNC/CLEAR key defaults are listed in bold type on the FNC menu chart on page 3-5. To Invoke Default Set: 1. Press FNC/CLEAR. 2. Enter 27. The Traveler displays: Default Set SET 3. Press F1. The Traveler displays: Execute? 4. Press L1 to confirm. You can press END/PWR to continue without resetting the phone. 3-23 3. Features Default Set Features Department Calling If you work closely with a group of co-workers, your Communications Manager may have programmed you into a Department Calling Group. Department Calling makes it easier for others in your company to send calls to your group. This is because your Department Calling Group has a dedicated pilot number. To get a free group member, co-workers can just dial the pilot number instead of the group member’s extensions. If you don’t want to receive Department Calls, you can log out of your group. You can log back in when you again want to receive calls. Calls into your Department Group can route in two different ways: Priority Routing and Circular Routing. With Priority Routing, incoming calls route to your group’s highest priority extensions first. Priority Routing Call Call 92 0 - 20 0A -a Call With Circular Routing, each call rings a new extension. Circular Routing Call 1 Call 2 92 0 - 20 0B -a Call 3 Call 4 3-24 Features To call a Department Group: 1. Press L1 + Department Group pilot number. To log out of your Department Group: 1. Press L1 + 150 + 1. To return to your Department Group: 1. Press L1 + 150 + 0. Department Step Calling If you place an Intercom call to a busy Department Group member, Department Step Calling allows you to quickly call another member in the same group. You don’t have to hang up and place another Intercom call. You can also use Department Step Calling to cycle through the members of a Department Group. To make a Step Call: Directed Call Pickup Use Directed Call Pickup when you need to answer a call ringing another extension without leaving your phone. This lets you easily cover a co-worker’s calls when they have to be away from their desk. To intercept calls ringing a co-worker’s phone: 1. Press L1. 2. Press * *. 3. Dial your co-worker’s extension number. 3-25 3. Features 1. Place call to busy Department Group member. OR 1. Place call to Department Group pilot number. 2. Press #. OR 2. Scroll Down until the Step Call Softkey is displayed + press F1, F2, or F3 for the key desired. 3. Repeat step 2 to call other Department Group members. Features Directory Dialing The system provides the ability to store up to 100 names and phone numbers as Directory Dial numbers. To Enter Names in the Directory 1. Push the FNC/CLEAR key. 2. Enter 03. The Traveler displays: Directory ADD CHG DEL 3. Press the F1 key. The Traveler displays: ADD NAME? [] 4. Key in the name using the following chart: F1 – Left Scroll at display, F2 – changes letters from upper to lower case or vice versa or inserts a Pause into a telephone number and F3 – Right Scroll at display, are available but not displayed above keys. Key 1 2 3 4 5 6 7 8 9 0 * # PAUSE (F2) F1 F3 Pressed 2 3 4 5 1 . , 1 A B C 2 D E F 3 G H I 4 J K L 5 M N O 6 P Q R S 7 T U V 8 W X Y Z 9 SP 0 * ( # ) Changes letters to upper or lower case Moves cursor to the left Move cursor to the right For example, press the "2" key once for "A," twice for "B," three times for "C" and four times for the number "2." Press F2 to shift to lower or upper case mode. 5. When the name is complete, press the L1 button. The Traveler displays: ADD DIGITS? [] 3-26 Features 6. Enter the number. If a pause is required, (e.g.; after entering 9 to gain access to an outside line), press F2. 7. Press the L1 button to enter. 8. Press L1 again to confirm. 9. Press END/PWR to exit. NOTE: After entering Directory or Speed Dial entries, do not remove the battery for at least one minute. Use Directory Dialing to Search for Directory Entries Manually: 1. While in a standby state, push the F1 key. The Traveler displays: Directory 2. Use the Scroll Down key to search the Directory in alphabetical order or Scroll Up key to reverse the scroll. 3. Once you've found the name you're looking for, press L1 to dial the number. Use Directory Dialing to Search the Directory by Name: 2. Key in the first few letters of the person's last name and then push the Scroll Down key. The Traveler will display names that start with those letters. If you enter just the first letter, it will match that letter. If you enter the first two letters, it will match the first two, and so on. 3. If the name you're looking for is not displayed, use the Scroll Down or Scroll Up keys to locate the next name and number. Continue to press the Scroll Down or Scroll Up keys until you locate the desired name. 4. Press L1 to dial the number. 5. To make another selection, press the END/PWR key, and then repeat above steps. 3-27 3. Features 1. While in a standby state, push the F1 key. The Traveler displays: Directory Features Do Not Disturb Do Not Disturb (DND) blocks incoming calls, Call Forwards and Paging announcements to your extension. DND permits you to work undisturbed at your desk without interruptions from your phone. While in DND, you may use your phone in the normal manner for placing and processing calls. There are four Do Not Disturb options: Do Not Disturb Options 1 2 3 4 0 Blocks your outside calls Blocks Paging, Intercom calls, Call Forwards and transferred outside calls Blocks all calls Blocks Call Forwards Cancels Do Not Disturb To activate or deactivate Do Not Disturb: 1. Press L1 + 847. 2. Dial the DND option code (0-4). When DND is activated, when pressing L1, you will hear a stutter dial tone. 3. Press END/PWR. Door Box Your system may have Door Boxes. A Door Box is a self-contained Intercom unit typically used to monitor entrance doors. A visitor at the door can press the Door Box call button (like a door bell). The Door Box then sends chimes to certain extensions. If you receive Door Box chimes, you can just lift the handset to answer them. You can then talk to the visitor at the door. Door Boxes come in handy at delivery entrances. Your company doesn’t have to have someone at the door to monitor the entrance. You can just answer the Door Box instead. To call a Door Box: 1. Press L1 + 802 + Door Box number (1-8). To answer a Door Box chime: 1. Press L1. To activate the Door Box strike: 1. Press F1. 3-28 Features Flash Flash allows you to access certain features of the telephone company or PBX to which your phone system is connected. This lets you take full advantage of whatever features the connected telephone company or PBX offers. To flash the outside line you are on: 1. F1. Forced Trunk Disconnect Forced Trunk Disconnect enables you to disconnect (release) another extension’s active outside call if you need to use their line. You can then place a call on the released line. CAUTION Forced Trunk Disconnect abruptly terminates the active call on the line. Use this feature only in an emergency and when no other lines are available. To disconnect a busy trunk: 1. Dial trunk access code (e.g., #9 + trunk number). 2. Press *3. You hear confirmation beeps as the system disconnects the line. You can now place a call on the free line. If you frequently work together with the same people, your extensions may be in a Call Pickup Group. This allows you and your co-workers to use Group Call Pickup to easily answer each other’s ringing calls. Group Call Pickup also helps if you frequently cover for co-workers in another Pickup Group. When a call rings one of their phones, you can intercept it even if you don’t know their extension numbers. With Group Call Pickup, you can intercept the following types of calls: ● A call ringing an extension in your own Pickup Group. ● A call ringing an extension in another Pickup Group when you know the group number. ● A call ringing an extension in another Pickup Group when you don’t know the group number. To answer a call ringing another phone in your Pickup Group: 1. Press L1 + * #. OR 1. Press L1 + Scroll Down until the Pickup Group Softkey is displayed + press F1, F2, or F3 for the key desired. To answer a call ringing a phone in another Pickup Group: When you don’t know the Pickup Group number 1. Press L1 + 869. 3-29 3. Features Group Call Pickup Features OR 1. Press L1 + Scroll Down until the Pickup Group Softkey is displayed + press F1, F2, or F3 for the key desired. When you know the Pickup Group number 1. Press L1 + 868 + Pickup Group number (1-9 or 01-64). OR 1. Press L1 + Scroll Down until the Pickup Group Softkey is displayed + press F1, F2, or F3 for the key desired. Headset If you have a Headset, you can use it instead of the handset. Using the headset frees up your hands for other work. Enable the Headset Ring option to allow your phone to ring through to your headset. To install the Headset: 1. Lift the rubber cover on the headset jack on the phone. 2. Plug the headset connector into the connector. To Turn On Headset Ring: 1. Press FNC/CLEAR. 2. Enter 08. The Traveler displays: Headset Ring ON AUT OFF 3. Press F1 to turn on Headset Ring. OR 3. Press F3 to turn off Headset Ring. 4. Press L1 to confirm. To Turn On Automatic Headset Ring: Automatic headset ring causes your phone to ring automatically in the headset whenever a headset is plugged in. 1. Press FNC/CLEAR. 2. Enter 08. The Traveler displays: Headset Ring ON AUT OFF 3. Press F2 to turn on Automatic Headset Ring. 4. Press L1 to confirm. To operate a Headset: 1. Press L1 to initiate a call or answer a call. OR 1. Press END/PWR to hang up an active call. 3-30 Features Hold Hold places your call in a temporary waiting state until you can get back to it. While the call waits, you can process calls or use other features. And don’t worry if you forget about the call and leave it on Hold too long -- it will recall back to you. Your telephone system provides two types of Hold (see the chart below). System Hold Intercom Hold For your normal calls . . . When you place an outside call on System Hold, it flashes your line key and the line keys on your coworker’s phones as well. Either you or another coworker can pick up the call on Hold. While talking to a co-worker . . . Intercom calls can also go on Hold. However, the Intercom call on Hold stays on your phone. Another extension user cannot pick it up. System Hold To place or answer an outside call on System Hold: Intercom Hold To place or answer an Intercom call on Hold: 1. Press F1. Do not press the END/PWR button after placing a call on Hold, otherwise you’ll have to wait for the call to ring back to you to pick it up. Intercom Call a co-worker over the Intercom. Normally, you are not restricted from placing an Intercom call to any other extension. However, if your telephone system is shared by several businesses, you may not be able to call the other business’s extensions. Check with your Communications Manager. To place an Intercom call: 1. Press L1 + Extension number. You can optionally dial 0 for your operator or *8 for your Voice Mailbox. If the extension you call is busy or doesn’t answer, you can (without hanging up): -- Dial another extension. -- Dial 8 to leave a message in your co-worker’s mailbox. 3-31 3. Features 1. Press F1. Do not press the END/PWR button after placing a call on Hold, otherwise you’ll have to wait for the call to ring back to you to pick it up. Features To answer an Intercom call: 1. If your telephone rings, press L1. Handsfree Answerback and Forced Intercom Ringing Intercom calls you place may either ring or voice-announce at your co-worker’s extension. What happens depends on how your co-worker’s extension is set up. You can, however, dial a code to change from one method to the other. To change the mode of an Intercom call you placed: 1. Press 1. If the call is ringing, this makes it voice-announce. If the call voice-announces, this makes it ring. Key Click This feature allows you to hear a beep as you press each key. To Turn On Key Click: 1. Press FNC/CLEAR. 2. Enter 10. The Traveler displays: Key Click ON OFF 3. Press F1 to turn on key click. 4. Press L1 to confirm. To Turn Off Key Click: 1. Press FNC/CLEAR. 2. Enter 10. The Traveler displays: Key Click ON OFF 3. Press F3 to turn off key click. 4. Press L1 to confirm. Key Light This feature controls the back-lit display. To Turn Key Light On: 1. Press FNC/CLEAR. 2. Enter 11. The Traveler displays: Key Light ON OFF 3. Press F1 to turn Key Light on. 4. Press L1 to confirm. 3-32 Features To Turn Key Light Off: 1. Press FNC/CLEAR. 2. Enter 11. The Traveler displays: Key Light ON OFF 3. Press F3 to turn Key Light off. 4. Press L1 to confirm. Keypad Lock This feature allows you to carry your phone without fear that buttons may be inadvertently pushed, activating the phone. After locking the keypad keys, you can still receive incoming calls. To Lock Keypad: 1. Press FNC/CLEAR. 2. Enter 05. The Traveler displays: Key Lock ON OFF To Unlock Keypad: 1. Press FNC/CLEAR and hold it down for more than two seconds. Last Number Redial Instead of dialing a busy or unanswered outside call again, quickly redial it with Last Number Redial. Last Number Redial stores the last outside call you placed in memory so you can easily recall it. The stored number can be up to 24 digits long, using 0-9, # or *. See also “Calling Party Number” on page 3-21. To redial your last call: 1. Press L1 + # 5. The system automatically selects a trunk from the same group as your original call. To erase the stored number: 1. Press L1 + 876. 3-33 3. Features 3. Press F1 to lock keys. 4. Press L1 to enter. The keypad status icon will appear on the LCD display. Features Additionally, the Traveler telephone provides a Last Number Redial feature. The telephone retains the last five numbers you have called. To access those numbers: 1. While the phone is in a standby state, press F3. 2. The Traveler will display the last number dialed. 3. If that is the number you wish to dial, press L1. 4. If that is not the number you wish to dial, press the Scroll Down key to scroll through the last five numbers dialed. Press L1 when the number you wish to dial is displayed. LED Flash This feature controls the LED Ring Indicator. A red light indicates an incoming call. To Turn On LED Flash: 1. Press FNC/CLEAR. 2. Enter 12. The Traveler displays: LED Flash ON OFF 3. Press F1 to turn LED Flash on. 4. Press L1 to confirm. To Turn Off LED Flash: 1. Press FNC/CLEAR. 2. Enter 12. The Traveler displays: LED Flash ON OFF 3. Press F3 to turn LED Flash off. 4. Press L1 to confirm. Line Preference Line Preference determines how you place calls. Your Communications Manager can tell you how your phone is set up. Outgoing Line Preference Outgoing Line Preference sets how you place calls. With Outgoing Intercom Line Preference, you hear Intercom dial tone when you press L1. With Outgoing Trunk Line Preference, you get dial tone on an outside line when you press L1. If you normally call co-workers, use Outgoing Intercom Line Preference. If you frequently call outside your company, use Outgoing Trunk Line Preference. If you have Incoming Idle Line Preference, Outgoing Line Preference also determines how your phone works as a call rings. 3-34 Features Meet Me Conference Use Meet Me Conference to have a telephone meeting which lets others join if they choose. There are two types of Meet Me Conference: Meet Me External Conference and Meet Me Internal Conference. With Meet Me External Conference, announce the meeting with External Paging. With Meet Me Internal Conference, announce the meeting with Internal Paging. The system allows either four or eight parties maximum per Meet Me Conference. Meet Me External Conference 1. While on a call, press HLD (F1). 2. Dial #1. OR 2. Scroll Down until the Conference Softkey is displayed + press F1, F2, or F3 for the key desired. 3. Dial 803 + External Paging zone (1-8 or 0 for All Call). You can optionally dial combined zones *10 to *18 instead. See Paging for more on combined zones. 4. Announce the zone. 5. When co-worker answers your page, press HLD (F1). 6. Repeat steps 2-4 for each co-worker you want to add. 7. Dial #1. OR 7. Scroll Down until the Conference Softkey is displayed + press F1, F2, or F3 for the key desired. 8. Scroll Down until the HLD key is displayed + press F1. All parties are connected. To join a Meet Me External Conference: 1. Press L1 + 865 + External Paging zone (1-8 or 0 for All Call). You connect to the other parties. Meet Me Internal Conference To make a Meet Me Internal Conference: 1. While on a call, press HLD (F1). 2. Dial #1. OR 2. Scroll Down until the Conference Softkey is displayed + press F1, F2, or F3 for the key desired. 3. Dial 801 + Internal Paging zone (0-9 or 00-64). You can optionally dial combined zones *10 to *18 instead. See Paging for more on combined zones. 4. Announce the call. 5. When co-worker answers your page, press HLD (F1). 6. Repeat steps 2-4 for each co-worker you want to add. 3-35 3. Features To make a Meet Me External Conference: Features 7. Dial #1. OR 7. Scroll Down until the Conference Softkey is displayed + press F1, F2, or F3 for the key desired. 8. Scroll Down until the HLD key is displayed + press F1. All parties are connected. To join a Meet Me Internal Conference: 1. Press L1 + 863 (if your phone is in the zone called). OR 1. Press L1 + 864 + Zone (0-9 or 00-64) (if your phone is not in the zone called). OR 1. Press L1 + Scroll Down until the Meet Me Softkey is displayed + press F1, F2, or F3 for the key desired. Meet Me Paging Need to talk to a co-worker and don’t know where they are? Meet Me Paging allows you to set up a private meeting on a Page zone. While you meet on the zone, no one else can hear your conversation, join in or make an announcement using that zone. There are two types of Meet Me Paging: Meet Me External Paging and Meet Me Internal Paging. With Meet Me External Paging, you hold the meeting on an External Paging zone. With Meet Me Internal Paging, you hold the meeting on an Internal Paging zone. Meet Me External Paging To make a Meet Me External Page: 1. Press L1 + 803 + External Paging zone (1-8 or 0 for All Call). OR 1. Press L1 + Scroll Down until the External Paging Zone Softkey is displayed + press F1, F2, or F3 for the key desired. 2. Announce the zone. You can optionally dial combined zones *10 to *18 instead. See Paging for more on combined zones. To join a Meet Me External Page: 1. Press L1 + 865 + External Paging zone (1-8 or 0 for All Call). You connect to the other party. 3-36 Features Meet Me Internal Paging To make a Meet Me Internal Page: 1. Press L1 + 801 + Internal Paging zone (0-9 or 00-64). OR 1. Press L1 + Scroll Down until the Internal Paging Zone Softkey is displayed + press F1, F2, or F3 for the key desired. You can optionally dial combined zones *10 to *18 instead. See Paging for more on combined zones. 2. Announce the zone. To join a Meet Me Internal Page: 1. Press L1 + 863 (if your phone is in the zone called). OR 1. Press L1 + Scroll Down until the Internal Paging Zone Answer Softkey is displayed + press F1, F2, or F3 for the key desired. OR 1. Press L1 + 864 (if your phone is not in the zone called). Don’t keep recalling a busy or unanswered co-worker. Leave them a Message Waiting request for a return call instead. The request is a envelope icon (on a Traveler phone) or a flashing MW lamp (on a keyset) at the extension you call. When your co-worker answers the Message Waiting, they automatically call your extension. And if someone leaves you a Message Waiting, you’ll know you didn’t miss their call. You can leave messages at any number of extensions simultaneously. Also, any number of co-workers can leave you a message at the same time. To leave a Message Waiting: 1. Call busy or unanswered extension. 2. Press 0. OR 2. Scroll Down until the Message Waiting Softkey is displayed + press F1, F2, or F3 for the key desired. 3. END/PWR to hang up. Your display shows the envelope icon. 3-37 3. Features Message Waiting Features To answer a Message Waiting: When you have a Message Waiting, the Traveler’s dial tone will be a fast stutter. 1. Press L1 + *0. OR 1. Press L1 + Scroll Down until the Message Waiting Softkey is displayed + press F1, F2, or F3 for the key desired. If the called extension doesn’t answer, dial 0 or press the Message Waiting Softkey to leave them a message. To cancel all your Messages Waiting: This includes messages you have left for other extensions and messages other extensions left for you. 1. Press L1 + 873. 2. END/PWR to hang up. To cancel messages you left at an extension: 1. Press L1 + 871 + Extension. 2. END/PWR to hang up. Modem Dial With the optional Traveler Modem cable you can connect the PCs modem to the headset port of the Traveler. The modem cable connects to the RJ-11 port on the modem and provides for up to 19.2Kbps access. The Modem dial function will enable the PCs modem to dial the phone number. If a PC application is dialing the destination, you must set the application to dial without waiting for Dial Tone. The first digit sent by the modem will set the Traveler to an offhook condition and it will start dialing the digits. Note that some modems/applications may not work properly. NOTE: Modem communications can take place on L1 only. To Turn On Modem Dial: 1. Press FNC/CLEAR. 2. Enter 18. The Traveler displays: Modem Dial ON OFF 3. Press F1 to turn on Modem Dial. 4. Press L1 to confirm. To Turn Off Modem Dial: 1. Press FNC/CLEAR. 2. Enter 18. The Traveler displays: 3-38 Features Modem Dial ON OFF 3. Press F3 to turn off Modem Dial. 4. Press L1 to confirm. Night Service You may be able to activate Night Service for your system. Used after normal working hours, Night Service redirects your system’s incoming calls to where they should ring at night. For example, when most of your co-workers have left for home, your system may redirect calls to the security desk. When you activate Night Service, select one of four modes of operation: ● Day Mode - normal working hours. ● Night Mode - after hours (usually evening). ● Midnight Mode - late at night to early in the morning. ● Rest Mode - usually used for lunch. Your system may switch Night Service modes automatically. Check with your Communications Manager if this happens, and when the switch-over occurs. To activate Night Service by dialing codes: 1. Press L1 + 818 + Night Service Password. The Night Service Password is normally 0000. Check with your Communications Manager. 2. Dial the Night Service Mode: 0 = Day Mode, 1 = Night Mode 2 = Midnight Mode, 3 = Rest Mode You hear confirmation beeps. 3. END/PWR to hang up. To activate Night Service using programmable keys: 1. Press L1. 2. Scroll Down until the Night Service Softkey is displayed + press F1, F2, or F3 for the key desired. You hear a beep and the key lights to indicate the mode selected: Day Mode Key Night Mode Key Midnight Mode Key Rest Mode Key 3-39 3. Features There are two types of Night Service ringing for outside calls: Assigned Night Answer (ANA) and Universal Night Answer (UNA). With ANA, specific telephones are programmed to ring at night (like the security desk in the example above). UNA causes incoming calls to ring over the External Paging speakers. To pick up the UNA call, you need to dial the Universal Answer Code. Features To use Universal Answer to pick up a UNA call: 1. L1 + #0. You are connected to the call. Number Display The options will allow the Traveler to display the Traveler’s extension when L1 or L2 is pressed. To Turn Number Display On: 1. Press FNC/CLEAR. 2. Enter 09. The Traveler displays: No. Display ON OFF 3. Press F1 to enable number display. 4. Press L1 to confirm. To Turn Number Display Off: 1. Press FNC/CLEAR. 2. Enter 09. The Traveler displays: No. Display ON OFF 3. Press F3 to disable number display. 4. Press L1 to confirm. Off Hook Signaling Trying to get in touch with a co-worker who is busy on a handset call? Use Off Hook Signaling to let your co-worker know you’re trying to get through. The off hook signal you send to your co-worker is either ringing or a voice announcement over their idle (second) line appearance. Your phone system provides three Off Hook Signaling options (see the chart below). Ask your Communications Manager which options you have. 3-40 Features Automatic Signaling Calling a busy extension automatically initiates Off Hook Signaling. You’ll find this option helpful if you are someone that must quickly process calls (such as a receptionist or operator). Manual Signaling After reaching a busy extension, manual signaling gives you the choice of using Off Hook Signaling or activating another feature. If you don’t have Automatic Signaling, you have Manual Signaling. Called Extension Block Your extension may block Off Hook Signaling from other extensions. Use this option if you don’t like to be interrupted while on a call. If the extension you call has Handsfree . . . When your Off Hook signal voice-announces, your co-worker can respond by just speaking toward their phone. Their telephone’s Handsfree microphone picks up their voice. Your co-worker’s initial call continues uninterrupted. If the extension you call does not have Handsfree . . . Your co-worker receives Off-Hook Signaling ring. They must first place their initial call on Hold before they can respond to you. They cannot just speak toward their phone. 1. Press 7. OR 1. Scroll Down until the Off Hook Signal Softkey is displayed + press F1, F2, or F3 for the key desired. If you hear ringback tone, dial 1 to have your call voiceannounce (and visa-versa). Receiving Off Hook Signals from an extension: 1. While on a call, you hear a beep in the handset. 2. You must either place your current call on hold or disconnect it in order to answer the incoming call. 3-41 3. Features To send Off Hook Signals to an extension busy on a handset call: Features Outside Calls You may have line and loop keys on your phone. A line key is dedicated to a particular outside line. When you press the line key to place or answer a call, you always get the same line. A loop key works just like a line key, except that it is for any line in a preset line group. When you press a loop key to place or answer a call, you get whichever line in the group happens to be ringing. Your phone offers you several ways to place outside calls. You can: ● Press the L1 key (defined as a a loop key) for one-button access to the first available line in a line group. ● Dial a code to select a specific line. ● Dial a code to select the first available line in a line group. ● Dial 9 to use Trunk Group Routing or Automatic Route Selection (ARS). The method you use depends on how your system and your phone are set up. Your Communications Manager can tell you which methods you should use for placing outside calls. To originate a call: To originate a call you must first make certain the battery is charged and phone is turned on. 1. Enter the telephone number. 2. Press the L1 key. The Traveler displays: 95551212 HLD TRF VOL Or, for Off Hook dialing: 1. Press L1. If Number Display is on, the Traveler will momentarily display the extension number of the selected line. 2. Enter the telephone number. The Traveler displays: 95551212 HLD TRF VOL To answer an outside call: 1. Press the flashing L1 key. You may be able to dial #0 at night to pick up calls not ringing your phone. To dial a code to select a specific line: 1. Press L1 + #9 + Line number (001-192). 2. Dial number. Check with your Communications Manager to see which lines you can use. 3-42 Features To dial a code to select a line group: 1. Press L1 + 804 + Line group number. Your line group numbers are 1-9, 01-99 or 001-192. Ask your Communications Manager. 2. Dial number. To use Trunk Group Routing or ARS: 1. Press L1 + 9. The system automatically routes your call using ARS or Trunk Group Routing whichever is installed. Converting from Pulse to Tone Dialing If your company is in a Dial Pulse area, you may need to change the dialing mode of your phone to tone (DTMF) after you place your initial call. This allows you to use dial-up services like electronic banking or a client’s Voice Mail. To change your dialing mode to DTMF: Are You Behind a PBX? Your telephone system may be connected to a Private Branch Exchange (PBX) rather than to the telephone company’s lines. This means that when you get dial tone on an outside line, you are really getting dial tone from the PBX. This may affect the way you place outside calls. For example: ● After you press L1, you may have to dial an additional access code (e.g., 9) before you can dial your outside number. ● The PBX may restrict you from placing certain types of calls. ● If you use Automatic Route Selection, your telephone system may automatically insert whatever codes the PBX requires. For example, when you dial 9 926 5400 for an outside call, your system may send 9 9 926 5400 to the PBX. ● You may be able to Transfer to and Conference with other systems connected to the same PBX. Ask your Communication’s Manager if you are behind a PBX. If You Hear a Warning Tone While on an outside call, you may hear occasional beeps through your speaker or handset. These tones remind you that you have been on the call a long time. 3-43 3. Features 1. Place outside call normally. Your call dials out as Dial Pulse. 2. Press #. The next digits you dial go out as DTMF. Instead of dialing #, the system may automatically convert to DTMF 10 seconds after you dial the last digit of your outside call. Features Did Your Call Go Through? If you dial certain calls and you find that they do not go through, ask your Communications Manager the following questions: ● Is my telephone Toll Restricted? If it is, what numbers am I prevented from dialing? ● Can I override Toll Restriction? If so, what is my override code? If you need to override Toll Restriction: 1. Dial 875 + Password. 2. Press L1 + Dial number without restriction. ● ● ● Do I need to enter Account Codes for outside calls? Does my telephone use Automatic Route Selection? If it does, are there any numbers that I cannot dial? If my phone uses Automatic Route Selection, will I ever be requested to enter an Authorization Code before the call can go through? If so, what are my Authorization Codes? If you need to enter an ARS Authorization Code: 1. Press L1 + 9. You hear ARS dial tone. 2. Dial the outside telephone number. You hear a second ARS dial tone. 3. Enter the ARS Authorization Code. Ask your Communications Manager for your ARS Authorization Codes. To Receive a Call 1. As your Traveler rings the L1 LED will illuminate. The Traveler displays: CALL 2. Press the L1. 3. Begin speaking into the microphone. Paging Internal Paging Need to locate a co-worker or make an announcement? Use Internal Paging. Your system can have All Call Internal Paging and up to 64 zones of Internal Paging. When you make an All Call Paging announcement, your voice broadcasts to all extensions set to receive All Call Paging. When you make a Zone Paging announcement, your voice broadcasts to all the idle extensions in the zone you called. 3-44 Features To make an Internal Page: 1. Press L1 + 801 + Zone. Internal Paging zones are 00-64 (00 is All Call Internal Paging). OR 1. Press L1 + Scroll Down until the Internal Paging Softkey is displayed + press F1, F2, or F3 for the key desired + Zone. 2. Make announcement, then END/PWR to hang up. External Paging If you have your own external speaker system installed, you may be able to use it for External Paging. This is particularly helpful in large or noisy areas where the Internal Paging speakers in the telephones are not loud enough. Your system can have All Call External Paging and up to 8 zones of External Zone Paging. To make an External Page: Combined Paging Use Combined Paging when you want to simultaneously Page into an internal and corresponding external zone. For example, you can Page your company’s warehouse and outside loading dock at the same time. Combined Paging is available for Paging zones 1-8 and All Call. To make a Combined Page: 1. Press L1 + *1 + Combined Paging zone. Combined Paging zones are 1-8 (for internal/external zones 1-8) or 0 (for internal/external All Call). OR 1. Press L1 + Scroll Down until the External Paging Softkey is displayed + press F1, F2, or F3 for the key desired + Zone. 2. Make announcement. 3. END/PWR to hang up. 3-45 3. Features 1. Press L1 + 803 + Zone. External Paging zones are 0-8, where 0 is All Call External Paging. OR 1. Press L1 + Scroll Down until the External Paging Softkey is displayed + press F1, F2, or F3 for the key desired + Zone. 2. Make announcement, then END/PWR to hang up. Features Park Have a call for a co-worker and can’t find them? Put their call in a waiting state called Park so they can pick it up. After you Park the call, Page the coworker you want to receive the call and hang up. When your co-worker hears the Page, they dial the orbit or press a Park key to pick up the call. There are two types of Park: System and Personal. Use System Park when you want to have the call wait in a system orbit. (There are 64 system orbits.) Personal Park allows you to Park a call at your extension so a co-worker can pick it up. To Park a call in a system orbit: 1. Do not hang up. 2. HLD (F1) + #6 + Park Orbit. Park Orbits are 01-64. If you hear busy, the orbit is busy. Try another orbit. OR 2. Scroll Down until the Park Softkey is displayed + press F1, F2, or F3 for the key desired. 3. Page your co-worker to pick up the call. 4. END/PWR to hang up. If not picked up, the call will recall to you. To pick up a parked call from a system orbit: You can only pick up a call parked by a member of your own Park group. 1. Press L1 + *6 + Park Orbit. OR 1. Press L1 + Scroll Down until the Park Softkey is displayed + press F1, F2, or F3 for the key desired + Park Orbit. To Park a call at your extension: 1. Do not hang up. 2. HLD (F1) + 857. 3. Page your co-worker to pick up the call. 4. END/PWR to hang up. If not picked up, the call will recall to you. To pick up a call parked at an extension (yours or a co-worker’s): If parked at your extension: 1. Press L1 + 857. OR If parked at a co-worker’s extension: 1. Press L1 + ** + Co-worker’s extension. 3-46 Features Park and Page (VAU) This feature requires a Voice Announce Unit (VAU). When you are away from your phone, Park and Page can let you know when you have a call waiting to be answered. To enable Park and Page, you record a Personal Greeting along with an additional Paging announcement. Your callers hear your Personal Greeting and automatically wait at your phone. The system then broadcasts your prerecorded Paging announcement. You can go to any coworker’s phone and pick up your waiting call. For example, you could record a Personal Greeting that says, “Hello. I am away from my phone right now but please hold on while I am automatically paged.” Your Paging announcement could say, “(your name), you have a call waiting on your line.” Your caller hears your Personal Greeting and you hear the Paging broadcast. 1. Press L1 + *4. OR 1. Press L1 + Scroll Down until the Call Forward to Device Softkey is displayed + press F1, F2, or F3 for the key desired. 2. Press 7 + When you hear, “Please start recording,” record your Personal Greeting. If you already have Park and Page or Personal Greeting set up, you can dial: 7 to re-record 5 to listen (then # to listen again) 3 to erase (then optionally HOLD to cancel the erase) 3. Press #7. 4. When you hear, “Please start recording.” record your Page. 5. Press # + dial the Page Zone that should broadcast your announcement. For example, for Internal Zone 1 dial 801 + 1. Or, for Combined Paging Zone 1 dial *1 + 1. 6. Dial Park and Page type: 2 = All calls 3 = Outside calls only 7. END/PWR to hang up when you are done. To pickup up your Park and Page: 1. Press L1 + ** + Your extension. To cancel your Park and Page: 1. Press L1 + *47 + 3. 2. END/PWR to hang up when you are done. 3-47 3. Features To have the system Page you when you have a call: Features Password This feature allows you to set a password. Passwords are 4 characters long. The default password is 0000. To Set Password: 1. Press FNC/CLEAR. 2. Enter 25. The Traveler displays: Password SET RST 3. Press F1 to set a password. The Traveler displays: OLD PWD? 4. Enter the old password. 5. Press L1 to confirm the old password. The Traveler displays: NEW PWD? 6. Enter the new password. 7. Press L1 to enter the password. 8. Enter the password a second time. 9. Press L1 to confirm. To Cancel the Password: 1. Press FNC/CLEAR. 2. Enter 25. The Traveler displays: Password SET RST 3. Press F3. The Traveler displays: Password? 4. Enter the current password. 5. Press L1 to confirm. The password has now been reset to: 0000. Personal Greeting Personal Greeting requires a Voice Announce Unit (VAU). Use Personal Greeting to forward your calls and automatically play a recorded message to your callers. This lets you add a personal touch to your Call Forwards. For example, you can record, “Hi, this is (your name). I’ll be out of the office today. In my absence, Mary Jones can answer all your questions. Please hold on for Mary.” Your callers hear this message and then are forwarded to Mary Jones’ phone. 3-48 Features 1. Press L1 + *4. OR 1. Press L1 + Scroll Down until the Call Forward to Device Softkey is displayed + press F1, F2, or F3 for the key desired. 2. Press 7 + When you hear, ”Please start recording,” record your Personal Greeting. If you already have Personal Greeting or Park and Page set up, you can dial: 7 to re-record 5 to listen (then # to listen again) 3 to erase (then optionally HOLD to cancel the erase) 3. Press # + Personal Greeting condition: 2 = Busy or not answered 4 = Immediate 6 = Not answered 3 = Cancel 4. Dial the destination to receive your calls. The destination can be: ● A co-worker’s extension. ● Your Voice Mailbox (by dialing the Voice Mail master number). ● Off-premise via Common Abbreviated Dialing (by entering #2 + bin). ● Greeting without forwarding so caller hears busy (by entering your extension number). You cannot forward to a Department Group pilot number. 5. Dial Personal Greeting type: 2 = All calls 3 = Outside calls only 4 = Intercom calls only 6. END/PWR to hang up. To cancel your Personal Greeting: 1. Press L1 + *47 + 3. 2. END/PWR to hang up when you are done. 3-49 3. Features To activate Personal Greeting for your phone: Features Power On Message This allows you to set the message that is displayed as the Traveler powers up. To Set a Power On Message: 1. Press FNC/CLEAR. 2. Enter 24. The Traveler displays: PWR ON MSG SET RST 3. Press F1 to set message. The Traveler displays: Please Wait 4. Use the chart below to enter each letter that makes up the Power On Message. The Power On Message can have a maximum of 22 characters. You may wish to enter your name and phone number as the Power On message. Pressed 2 3 4 5 Key 1 1 . , 1 2 A B C 2 3 D E F 3 4 G H I 4 5 J K L 5 6 M N O 6 7 P Q R S 7 8 T U V 8 9 W X Y Z 9 0 SP 0 * * ( # # ) PAUSE (F2) Changes letters to upper or lower case F1 Moves cursor to the left F3 Move cursor to the right For example, press the "2" key once for "A," twice for "B," three times for "C" and four times for the number "2." Press the Pause key to shift to lower or upper case mode. 5. After you have entered the message, press L1 to enter. 3-50 Features To Erase the Power On Message: 1. Press FNC/CLEAR. 2. Enter 24. The Traveler displays: PWR ON MSG SET RST 3. Press F3. The Power On Message is erased. The default Power On Message ("Please Wait") now displays. 4. Press L1 to confirm. Protect Directory This feature allows you to protect the Directory so that even if you use Reset All, your Directory of names and phone numbers will not be erased. NOTE: This will also prevent all access to the directory (i.e. view, add, edit or delete). To Turn On Protect Directory: 1. Press FNC/CLEAR. 2. Enter 26. The Traveler displays: Protect DIR ON OFF 3. Features 3. Press F1 to turn on Protect Directory. The Traveler displays: Password? 4. Enter the password. 5. Press L1 to confirm. To Turn Off Protect Directory: 1. Press FNC/CLEAR. 2. Enter 26. The Traveler displays: Protect DIR ON OFF 3. Press F3 to turn off Protect Directory. The Traveler displays: Password? 4. Enter the password. 5. Press L1 to confirm. 3-51 Features Reset All Primarily a maintenance function, this feature resets all the Traveler-specific settings to their default settings. To Invoke Reset All: 1. Press FNC/CLEAR. 2. Enter 28. The Traveler displays: Reset All? 3. Press F1. The Traveler displays: Password? 4. Enter the password. 5. Press L1 to confirm. The Traveler displays: Reset All? You can press END/PWR to continue without resetting the phone. 6. Press L1 to confirm. The Traveler displays: Execute? 7. Press L1 to confirm. You can press END/PWR to continue without resetting the phone. Ringdown Call a co-worker or outside party by just pressing L1 on your handset. The call goes through automatically -- there is no need to dial digits. There are two types of Ringdown: Ringdown Extension and External Hotline. With Ringdown Extension, you reach another extension (typically a lobby or service phone) when you press L1. If your phone has External Hotline, your phone automatically dials a specified Common Abbreviated Dialing number instead. If you want either of these Ringdown options on your phone, talk to your Communications Manager. When a user presses L1 on a Ringdown Extension, the ringdown occurs after an interval that is set in system programming. Try to monitor this operation. If the interval is too long, unauthorized users may have time to call your co-workers or use system features. (External Hotline always occurs as soon as you press L1.) To use Ringdown: 1. Press L1. 3-52 Features To bypass Ringdown (for Ringdown Extension only): 1. Press L1 and enter a trunk access code (e.g. 9) for outside call OR 1. Press L1 + Place Intercom call before Ringdown goes through. To answer a call if you are a Ringdown Destination: 1. Press L1 if call rings. Selectable Display Messages Activate a Selectable Display Message when you leave your desk. A co-worker calling your extension will see the message you activated on their telephone’s display. For example, when you leave for lunch, activate the “OUT FOR LUNCH BACK AT” message and enter the time when you will return. Your callers will know where you have gone and when you will be back. The chart below shows the standard Selectable Display Messages. You’ll notice that you can add additional information to messages 1-8 and 10. Your callers will appreciate this information since they will know where to call you or when you will return. 1 2 3 4 5 6 7 8 9 10 11-20 Message IN MEETING UNTIL OUT UNTIL OUT-PLEASE CALL PLEASE CALL ME ON BUSY CALL AFTER OUT FOR LUNCH BACK AT BUSINESS TRIP UNTIL BUSINESS TRIP CALL GONE FOR THE DAY ON VACATION UNTIL MESSAGE 11-20 Appended with . . . Time (when meeting done) Time (when returning) 8 digits (phone number) 8 digits (phone number) 8 digits Time (when returning) Date (when returning) 8 digits (where reached) 3. Features No. Date (when returning) To select a message: 1. Press L1 + *4. OR 1. Press L1 + Scroll Down until the Call Forward to Device Softkey is displayed + press F1, F2, or F3 for the key desired. 2. Press 3 + Message number (01-20). 3. (Optional for messages 1-8 and 10) Dial the digits you want to append to the message. You can append messages 1-8 and 10 with digits (e.g., the time 3-53 Features when you will be back). You enter the time in 24-hour format, but it displays in 12-hour format. 4. Press END/PWR to hang up. To cancel a message: 1. Press L1 + *4. OR 1. Press L1 + Scroll Down until the Call Forward to Device Softkey is displayed + press F1, F2, or F3 for the key desired. 2. Press 3. 3. END/PWR to hang up. Service Alarm This feature allows you to know when you are in an area without service, if the battery is running low, or if you are approaching the eight-hour usage time-limit. NOTE: By FCC regulation, a single conversation is limited to eight hours. Of course, you can always hang up and redial to continue your conversation if necessary. To Turn On Service Alarm: 1. Press FNC/CLEAR. 2. Enter 15. The Traveler displays: Service ALM ON OFF 3. Press F1 to turn on Service Alarm. 4. Press L1 to confirm. To Turn Off Service Alarm: 1. Press FNC/CLEAR. 2. Enter 15. The Traveler displays: Service ALM ON OFF 3. Press F3 to turn off Service Alarm. 4. Press L1 to confirm. Softkeys The following is a list of system access codes which can be used to program softkeys. You can also program outside lines or intercom numbers as softkeys. Remember to program in the code required to obtain an outside line (ex: 92039265400). 3-54 Features Programmable Softkey Codes Callback / Camp On / Trunk Queuing Central Office Calls Conference Department Step Calling Group Call Pickup Headset Operation Meet Me Conference and Meet Me Paging Message Waiting Night Service When you are Leaving or answering a Message Waiting Activating the Day Mode Activating the Night Mode Activating the Midnight Mode Activating the Rest Mode Off Hook Signaling One-Touch Serial Operation Paging, External Paging, Internal Park Selectable Display Messaging Selectable Display Messaging Or dial Dialing a stored Common Abbreviated #2 + bin Dialing number Dialing a stored Group Abbreviated #4 + bin Dialing number Leaving a Callback request at a busy 2 extension, Camping On to a busy extension, or Queuing for a busy trunk Pressing a line key to place or answer a trunk #9 call (where trunks can range from 0001-0640, depending on your system) Setting up a Conference or a Meet Me #1 Conference Step Calling through a Department Group # for an idle member Answering a call ringing another phone *# in your Pickup Group Answering a call ringing a phone in 869 another Pickup Group-if you don’t know the group number Answering a call ringing a phone in a 868 specific Pickup Group Enabling or disabling Headset Operation 834 Joining a Meet Me Conference or Page 863 Signaling a busy extension Storing, using or clearing a One-Touch Serial Operation Making an external zone page Making a Combined All Call page Broadcasting to an Internal Paging Zone Broadcasting an Internal All Call Page Placing a call into or retrieving a call from a Park Orbit Forwarding your calls (device) Forwarding your calls (device) 0 or *0 818 + pswd (0000) + 0 818 + pswd (0000) + 1 818 + pswd (0000) + 2 818 + pswd (0000) + 3 7 852 803 + zone 803 + 0 801 + zone 801 + 0 or 00 #6 (Park) *6 (Pickup) *4 *4 3-55 3. Features For this feature Abbreviated Dialing Features Programmable Soft Key Codes For this feature Trunk Groups Trunk Queuing VAU Park and Page/Personal Greeting Voice Mail Voice Over When you are Or dial Accessing a Trunk Group (Groups are 1-9, 01-99 or 001-128) Camping On or Queuing for a trunk Forwarding your calls (device) Calling Voice Mail or leaving a message Initiating or responding to Voice Over 804 2 *4 *8 or 8 6 Program Softkeys 1. Press FNC/CLEAR. 2. Enter 19. The Traveler displays: Set Softkey SET RST 3. Press F1 to set softkey. The Traveler displays: Position (0-9) 0 4. Press the number of the softkey to program (0=S0). 5. Press L1 to confirm. The Traveler displays: Display 6. Enter up to 3 characters or numbers that you wish to display for this softkey. 7. Press L1 to confirm. The Traveler displays: Hook Flash? YES NO 8. If you need to precede the access code or extension with a hookflash then select F1. Otherwise select F3. The Traveler displays: Digits 9. Enter up to 40 numbers to dial or access codes to initiate. 10. Press L1 to enter. 11. Press L1 to confirm. Reset Softkeys 1. Press FNC/CLEAR. 2. Enter 19. The Traveler displays: 3-56 Features Set Softkey SET RST 3. Press F3 to reset the softkey. The Traveler displays: Position (0-9) 4. Press the number of the softkey to erase (0=S0). 5. Press L1 to confirm. The Traveler displays: (flashing) RST? x:xxx xxxx 6. Press L1 to confirm or END/PWR to cancel. Access Softkeys Softkey # S0 S1 S2 S3 S4 S5 S6 S7 S8 S9 Name PAM CBK CWT 911 No entry No entry No entry No entry No entry MOM Number 320 H*6 H*7 9911 No entry No entry No entry No entry No entry 916065551212 NOTE: The "H" in S2's and S3's number refers to a hook-flash sent to the switch used for off-hook dialing. Example: To call Pam at extension 303. 1. With the Traveler in a stand-by condition, push the Scroll Down key three times. The Traveler displays: PAM CBK CWT 2. Press F1. 3. The Traveler displays the extension number “320”. 4. Push L1 to call out. The number disappears, and then reappears digit by digit from the right end of the display, as the Traveler dials the number. 3-57 3. Features For this example, let's assume that a Traveler's softkey codes have been programmed as follows: Features Speaker Ring Allows you to disable incoming calls from ringing while on a call. To Enable/Disable Speaker Ring: 1. Press FNC/CLEAR. 2. Enter 02. The Traveler displays: Speaker ON OFF 3. Pressing F1 enables the speaker ring - F3 disables the speaker ring. 4. Press L1 to enter. Station Ring Allows you to assign ring patterns that tell users whether an incoming call is from an internal or external source. To Change the Station Ring Pattern: 1. Press FNC/CLEAR. 2. Enter 14. 3. The Traveler displays: Stn Ring L1 L2 4. Press L1 or L2* to select line. The Traveler displays: 12345678 << >> 5. Press < or > keys to select a different Station Ring pattern. The default Station Ring pattern is 1. 6. Press L1 to confirm. Transfer Transfer lets you quickly send the call you are on to a co-worker. You can Transfer both Intercom and outside calls. You can use the following types of Transfer: 3-58 Features Screened Transfer Unscreened Transfer Extension (Department) Group Transfer Transfer Without Holding Meet Me Paging Transfer Announce the call to your co-worker before hanging up. Transfer the call and hang up without announcing it. The call rings back to you if your coworker doesn’t pick it up. Send the call to a Department Group instead of a co-worker’s extension. Any idle extension within the group will get the call. A co-worker presses a busy line key and waits for you to be done with the caller. They automatically get the call when you hang up. This is a fast way to Transfer if you share an office and you know who’s on the line. Transfer a call to a Page zone rather than a co-worker’s extension or Department Group. Use Meet Me Paging Transfer when you’re not sure where your co-worker is. If you want your transferred call to automatically come back to you when your co-worker hangs up, use Serial Call. 1. Press F2. You hear Transfer dial tone. 2. Dial co-worker’s extension number. If the extension is busy or doesn’t answer, you can dial another extension number or press the flashing line key to return to the call. In addition, you may be able to hang up and have the call Camp-On. 3. Announce call and press END/PWR to hang up. If your co-worker doesn’t want the call, press F2 to return to the call. If you don’t want to screen the call, hang up without making an announcement. To answer a call transferred to your extension: 1. Press L1 when your phone rings. 3-59 3. Features Transferring Outside Calls To Transfer a call to a co-worker’s extension: Features Transferring Intercom Calls To Transfer your Intercom Call: 1. F2 + Extension to receive your call. If the extension is busy or doesn’t answer, you can dial another extension number or F2 to return to the call. In addition, you may be able to hang up and have the call Camp-On. 2. Announce call and press END/PWR to hang up. If your co-worker doesn’t want the call, press F2 to return to it. Meet Me External Paging Transfer To make a Meet Me External Paging Transfer: 1. Press F2. 2. Dial 803 + External Paging code (1-8 or 0 for All Call). OR 2. Combined Paging Zone code (*1 + 0-8). 3. Announce call. 4. When paged party answers, press END/PWR to transfer call to them. To join a Meet Me External Paging Transfer: 1. Press L1 + 865 + Announced External Paging code (1-8 or 0 for All Call). You connect to the Paging party. 2. Stay on the line. After the paging party hangs up, you connect to the transferred call. Meet Me Internal Paging Transfer To make a Meet Me Internal Paging Transfer: 1. Press F2. 2. Dial 801 + Internal Paging code (00-64). OR 2. Combined Paging Zone code (*1 + 0-8). 3. Announce Call. 4. When paged party answers, press END/PWR to transfer call to them. To join a Meet Me Internal Paging Transfer: 1. Press L1 + 863 (if your extension is in the zone called). OR 1. Press L1 + 864 + Zone number (00-64) (if your extension is not in the zone called). 2. Stay on the line. After the paging party hangs up, you connect to the transferred call. 3-60 Features Trunk Queuing When you try to place an outside call and hear busy tone from your own phone system, you don’t have to hang up and try again later. Use Trunk Queuing to leave a request for the busy line to call you when it’s free. Just answer when Trunk Queuing rings you back and dial your call again. If you prefer, use Trunk Camp On to wait for the busy line without hanging up. With Trunk Camp On, you’ll be able to use the line the moment it’s available. To queue for a busy line: 1. Try to access outside line. Listen for busy tone. 2. Press 2. OR 2. Scroll Down until the Trunk Queuing Softkey is displayed + press F1, F2, or F3 for the key desired. 3. Hang up to leave a Trunk Queuing request. OR 3. Wait without hanging up for the line to become free. To answer when Trunk Queuing calls you back: 1. Press L1. To cancel a Trunk Queuing request: Trunk Ring This allows you to assign ring patterns that tell users whether an incoming call is from an internal or external source. To Change the Trunk Ring Pattern: 1. Press FNC/CLEAR. 2. Enter 13. 3. For Mode 2 systems, the Traveler displays: Trunk Ring L1 L2 4. Press L1 or L2 to select line. The Traveler displays: 12345678 << >> 5. Press < or > keys to select different Trunk Ring pattern. The default Trunk Ring pattern is 2. 6. Press L1 to confirm 3-61 3. Features 1. Press L1 + 870 + END/PWR to hang up. Features Voice Announce Unit (VAU) Messages This feature requires a Voice Announce Unit (VAU). You can record the Voice Announce Unit (VAU) messages your system uses for Automated Attendant greetings. If your system has incoming 900 service, you can also record the message that plays to those callers before automatic billing occurs. You can record up to 16 separate messages, with a combined recording time of 192 seconds. To record, listen to or erase a VAU Message: 1. Press L1 + 116. 2. To record, dial 7. OR 2. To listen, dial 5. OR 2. To erase, dial 3. 3. Dial the VAU message number (01-16) you want to record, listen to, or erase. If recording, begin when you hear the announcement, “Please start recording.” When done, press # to check what you recorded. When listening to a message, press # to hear the message again. If erasing, you can cancel erasing by pressing HOLD before hanging up. 4. END/PWR to hang up. Voice Mail This feature requires an optional NVM-Series Voice Mail system. Tired and frustrated by missed calls, inaccurately written messages and telephone tag? End these hassles with Integrated Voice Mail. Ask your Communications Manager if you have this type of Voice Mail system installed. Integrated Voice Mail enhances your phone by giving you: Call Forwarding to Voice Mail To have your incoming calls automatically go to your mailbox, forward your calls to Voice Mail. You can have forwarding for all calls immediately, for unanswered calls, or for both unanswered calls and when your extension is busy. Leaving a Message When you call a co-worker and their phone is unanswered, busy or in Do Not Disturb, you can easily leave a message in their mailbox. You don’t have to call back later. Transferring to Voice Transfer a call to your own or a co-worker’s Mail mailbox. After the Transfer goes through, your caller can leave a message in the mailbox. 3-62 Features Calling Your Mailbox To call your mailbox: Your telephone indicates that you have a message by displaying the Envelope icon and it will ring once when the first message is stored. When additional messages are left for you, the telephone will not ring, but the number of messages displayed on the telephone will increase. If you access your voice mail from another phone to listen to your messages, the voice mail indications on the Traveler display will clear. 1. L2. 2. (Optional) After answer, dial security code. Ask your Communications Manager for your security code. Leaving a Message To leave a message in the mailbox of an unanswered extension: The extension you call can be busy, in DND or unanswered. 1. Press 8. OR 1. Scroll Down until the Voice Mail Softkey is displayed + press F1, F2, or F3 for the key desired. The Voice Mail system will prompt you to leave a message. Forwarding Calls to Your Mailbox 1. Press L1 + *2. OR 1. Press L1 + Scroll Down until the Call Forward to Station Softkey is displayed + press F1, F2, or F3 for the key desired. 2. Dial Call Forwarding condition: 2 = Busy or not answered 4 = Immediate 6 = Not answered 0 = Cancel (skip to step 5 if you choose this option) 3. Dial Voice Mail master number or press Voice Mail key (F2). 4. Dial Call Forwarding type: 2 = All calls 3 = Outside calls only 4 = Intercom calls only 5. END/PWR to hang up. 3-63 3. Features To activate or cancel Call Forwarding: Features Transferring Calls to a Mailbox To Transfer your active call to a mailbox: 1. Press TRF (F2). 2. Press L2 (Voice Mail key). OR 2. Dial Voice Mail master number. OR 2. Press L1 + Scroll Down until the Voice Mail Softkey is displayed + press F1, F2, or F3 for the key desired. 3. Dial extension number of mailbox to receive the transfer. This number can be your mailbox number or a co-worker’s mailbox number. 4. END/PWR to hang up. Voice Over If you need to get through to a co-worker busy on another call, press your Voice Over key. After the Voice Over alert tone ends you can talk to your busy associate. They can respond to you without their initial caller hearing. Your coworker can even switch back and forth between you and their initial call. The Traveler telephone cannot receive Voice Overs. To initiate a Voice Over to a busy co-worker: You can only leave Voice Over if you hear two Off Hook Signaling tones. 1. Press 6. OR 1. Scroll Down until the Voice Over Softkey is displayed + press F1, F2, or F3 for the key desired. You hear the Voice Over alert tone and your Voice Over Key flashes. You can talk to your co-worker after the alert tone ends. Voice Prompting Messages This feature requires a Voice Announce Unit (VAU). The voice prompts tell you about your system, your extension and the status of your call. The table below lists the most common voice prompts you may hear. Ask your Communications Manager if you need explanation of any other prompts. Voice Prompting Messages Message This message will play when . . . . . . is busy, for callback dial . . . You call a busy extension. All lines are busy, for callback You try to place an outside call when all dial lines are busy. Please do not disturb You call a co-worker that has enabled Do Not Disturb. 3-64 Features Voice Prompting Messages Message This message will play when . . . The lowest cost line is busy, ARS tries to reroute your call and the please wait for the next one least costly route is busy. The number you have dialed is You dial a Service Code that Class of not in service Service prevents. Your call cannot go through, Toll Restriction has denied your call. please call the operator Vacant number You dial an extension that does not exist. Is unavailable An outside caller dials an extension through the Automated Attendant and the extension is busy. Please start recording You dial the code to record a VAU message or Personal Greeting. Recording finished You are recording a VAU message or Personal Greeting and have exceeded the maximum allowed recording length. Audio file is full There is no more space available in the VAU for storing messages. To listen dial You are trying to record a VAU message To erase dial or Personal Greeting and the recording To re-record dial already exists. Your telephone has 3 volume adjustments. While the phone is idle, you can turn the ringer to high, low, or vibrate alert. The vibrate setting will turn off the ringer but, instead, will vibrate when you have an incoming call. This allows you to be in a meeting and not interrupt the meeting with the ringing phone, but you don’t have to miss any calls either. While on a call you can adjust the volume level of the caller, louder or softer. To Turn Off the Ringing Volume: 1. Press the FNC/CLEAR button. 2. Press F2. The Traveler displays: VOL: [ ] [ ] [ ] DWN OFF UP 3. Press the F2 button again to turn off ring. 4. Press L1 to enter. The silent ring icon will appear on the LCD display. 3-65 3. Features Volume Controls Features To Turn the Ring Volume Up or Down: 1. Press the FNC/CLEAR button. The Traveler displays: VOL: [ ] DWN OFF UP 2. Press F1 or F3. 3. Pressing the F3 button again turns up volume. OR 3. Pressing the F1 button again turns down volume. 4. Press L1 to enter new volume. To adjust the handset volume: 1. While on a call, press the VOL button (F3). OR 1. While the telephone is idle, Scroll Down until the VOL key is displayed + press F3. OR 1. While on a call, press the Scroll Down or Scroll Up key and hold for more than two seconds until VOL displays. 2. Use the DWN (F1) or UP (F2) buttons to lower or raise the volume level. To Enable Incoming Call Vibration Notification: Incoming call vibration notification is not active when L1 is busy. 1. Press the FNC/CLEAR button. 2. Enter 06. The Traveler displays: Vibration ON OFF The active setting will flash. 3. Press F1 to turn on. 4. Press L1 to enter. The incoming call vibration notification indicator ("V") will appear on the LCD display. To Disable Incoming Call Vibration Notification: 1. Press the FNC/CLEAR button. 2. Enter 06. The Traveler displays: Vibration ON OFF The active setting will flash. 3. Press F3 to turn off. 4. Press L1 to enter. 3-66 Features Charts and Illustrations This section contains handy charts and illustrations for your reference. You’ll find: • The dialing plan (the numbers you dial) -- ssee page 3-67. • Telephone key layout -- see page 3-68 • Feature Quick Reference Guide -- see page 3-69. • Dealer Agreement -- see page 3-70. • Customer Agreement -- see page 3-71. • UTAM Application -- see page 3-72. Your System’s Dialing Plan Due to the flexibility built into the system, your dialing codes may differ from those in this guide. Check with your Communications Manager and make a note in the Revised Codes column of any differences. System Codes Revised Codes Extensions 301-640 Multiple (Virtual) Extensions 5441-5696 0 Outside Lines 001-192 Department Pilot Numbers 200-799 Door Box Numbers 1-8 Call Pickup Groups 1-9 or 01-64 Internal Page Zones 0-9 or 00-64 External Page Zones 0-8 Combined Page Zones 0-8 Park Orbit 3. Features Operator Access 01-64 3-67 Features Telephone Key Layout LED Ring Indicator 85425 - 2 LCD Display Feature Keys Scroll Keys L1 and L2 Press to originate calls FNC/CLEAR (Function Key) END/PWR (End Power On/Off Key) Microphone 3-68 Features Quick Reference Outside Calls Placing: Press L1 + Dial number Answering: L1 Answering ringing over Press L1 + # + 0 paging speakers: Intercom Calls Placing: Press L1 + Dial extension (if you hear ring-busy, you may be able to dial 7 to get through) Answering: Press L1 Hold Placing call on Hold: HLD (F1) Retrieving call: Press HLD (F1) 3. Features Transfer Transferring outside TRF (F2) + Dial extension + Announce call: call + END/PWR Conference Setting up a three-way Establish an outside/Intercom call + HLD conversation: (F1) + #1 + Establish next call + HLD (F1) + #1 + HLD (F1) Responding to Signal Tones Error (fast busy) tone This means you made a mistake in placanytime: ing a call or using a feature. Hang up and start over. 3-69 Features Traveler Cell Phone Dealer Agreement ___________________________________(dealer name) acting as a distributor of NEC’s UPCS equipment, agrees to abide by the policies and procedures established by UTAM (Unlicensed Transition and Management) in the deployment of UPCS equipment. ____________________________________(dealer name) will not directly or indirectly sell, distribute or activate a UPCS Radiating Part, except in compliance with the rules, regulations, requirements and instructions, including without limitation rules, regulations, requirements and instructions with respect to interference to licensed fixed microwave facilities and to the location of any such UPCS Radiating Part specified by NEC America in accordance with applicable UTAM and FCC UPCS guidelines. ____________________________________(dealer name) agrees that [its] use or operation of any UPCS Radiating Part shall comply with all such rules, regulations, requirements and instructions. _________________________________________________________ (Dealer Name) _________________________________________________________ (Dealer Address) ___________________________ (Dealer Telephone Number) ____________________________ (Dealer Customer ID Number) _____________________________________, (Authorized Person) _________________ (Date) ______________________________________ (Title) Return to: NEC America, Attn: Sales Support Traveler Coordinator 4 Forest Parkway, Shelton, CT 06484 3-70 Features Traveler Cell Phone Customer Agreement ___________________________________(customer name) hereby acknowledges that the use and operation of any radiator equipment requiring a Part 15.311 FCC label and subject to UTAM (Unlicensed Transition and Management) clearing fees, the operation of which makes use of any part of the unlicensed personal communications services (“UPCS”) frequency spectrum (“UPCS Radiating Part”), is subject to FCC rules and regulations and UTAM requirements and interference to licensed fixed microwave facilities and to the relocation of any such UPCS Radiating Part. ____________________________________(customer name) agrees that [its] use or operation of any UPCS Radiating Part shall comply with all such rules, regulations, requirements and instructions. _________________________________________________________ (Customer Name) _________________________________________________________ (Customer Address) _________________________________________________________ (Customer Telephone Number) _____________________________________, (Authorized Person) _________________ (Date) ______________________________________ (Title) Return to: NEC America, Attn: Sales Support Traveler Coordinator 4 Forest Parkway, Shelton, CT 06484 3-71 3. Features ____________________________________(customer name) agrees and stipulates that the NEC UPCS equipment will not be relocated and operated without prior authorization from NEC. Features Traveler Cell Phone UTAM Application IMPORTANT: Because this equipment utilizes Radio Frequency Energy on frequencies that are shared with other services, permission must be received from the F.C.C. controlling authority (UTAM) prior to installation or activation of the equipment. This site survey must be completed and returned to NEC prior to installation of the Traveler equipment. Please fill in the form and return to NEC, Attn: Sales Support-Traveler Coordinator, for processing. Customer: _______________________________________________________________________________________ Site Address: _____________________________________________________________________________________ City: ______________________________________ State: ________________ Zip: _________________________ Customer’s County: ____________________________ NEC Telephone System: ____________________________ Dealer Name: ______________________________________ Dealer’s Customer ID: _________________________ Number of Traveler Handsets (PS): ___________ Total Number of Installed Cell Site Units (CS): ____________ Number of Cell Site Units (CS) Installed: Indoors: ____________________ Outdoors: ____________________ Number of Floors at Site: ____________________ Highest Floor of Installed CS : __________ meters Maximum Horizontal Distance From System CPU to Furthest Cell Site Unit (CS): __________________________ Zone 2 Locations Only: Maximum Number of Traveler Cell Site Units (CS) Planned With Future System Expansions: ________________ To be completed by NEC: Member ID: _________________________ NEC Site ID: ______________________________________________ Isochronous UTAM Site ID: _______________________ FIPS/Name: _______________________________________________ County Status: ______________________________________ Band: ____________________ Coordination/Install Status: ______________ System Use: _____________________________________________ Latitude: _____________________ Longitude: __________________________ FCC ID: _____________________________________________ Entry Date: __________________ Install Date: ____________________ Removal Date: ___________________ LVP Code: __________________ Part No. 85425UTAM02 Issue 1-0 3-72 NEC America Inc., Corporate Networks Group 4 Forest Parkway Shelton, CT 06484 TEL: 203-926-5400 FAX: 203-929-0535 April 2001 Printed in U.S.A. Traveler Handset Maintenance Section 4 Traveler Handset Maintenance In this section Page Features of Maintenance Mode . . . . . . . .4-3 Mode Changes . . . . . . . . . . . . . . . . . . . . .4-4 Operation Procedure in Maintenance Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-4 4. Handset Maintenance To Enter and Quit Maintenance Mode . . . . .4-4 Common Elements of Maintenance Function Operations . . . . . . . . . . . . . . . . .4-5 Function Menu . . . . . . . . . . . . . . . . . . . . . . .4-6 Radio Data . . . . . . . . . . . . . . . . . . . . . . . . . .4-7 PS-ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-8 Sys-ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-8 H.O. Tone . . . . . . . . . . . . . . . . . . . . . . . . . .4-9 H.O. FER . . . . . . . . . . . . . . . . . . . . . . . . . . .4-9 Carr. Sense . . . . . . . . . . . . . . . . . . . . . . . . .4-10 ZT (Cell Site) Grab . . . . . . . . . . . . . . . . . .4-10 Max Lvl Cell Site . . . . . . . . . . . . . . . . . . . .4-11 PS Ver Mode . . . . . . . . . . . . . . . . . . . . . . .4-11 Pwd Reset . . . . . . . . . . . . . . . . . . . . . . . . .4-11 4-1 Traveler Handset Maintenance 4-2 Traveler Handset Maintenance This section is for installation and maintenance personnel. It describes the Traveler Handset maintenance functions and how to use them for confirmation of coverage and operation after installing cell sites. This is used in place of the Site Survey kit (P/N 85430). This section also: ● Provides a brief description of the initial setting of a Traveler handset for downloading data from the system after installation. ● Explains how to enter the maintenance mode operation, and the selection and operation of each maintenance function. ● Explains the Traveler handset data download procedures. ● Explains how to change the Traveler handset operating modes between Off, PBX Standby, Maintenance, and Download. 4. Handset Maintenance Office Mode Press the "L1", "*", "#" and "END/Power" keys simultaneously on the Traveler Handset to enter the Maintenance Mode. Office Mode Maintenance Features of Maintenance Mode ● ● ● ● ● ● ● ● ● ● ● Call origination and termination PS-ID display Status display - Cell Site Number - Receiving Level - Frequency channel - Slot number - Reason for hand over - FER moment value - FER maximum value System ID display Audible hand over tone Adjust hand over FER Adjust Carrier Sense Specify which cell site to acquire Forces the Traveler handset to use the cell site with the strongest signal for Control Channel Specifies the Traveler handset software mode (M1, M2, or Automatic Setting) to be used Erases the existing Traveler handset password 4-3 Traveler Handset Maintenance Mode Changes The following graphic shows what occurs, depending on the state of the Traveler phone, when the END/PWR key is pressed. For instance, when the Traveler phone is off and the END/PWR key is pressed for more than 2 seconds, the phone enters stand-by mode. (1) When the END/PWR key is pressed and held for more than 2 seconds. (2) When the END/PWR key is pressed and held for more than 2 seconds. (3) When END/PWR key is pressed and held for more than 2 seconds while the L1 key is pressed. (4) When a subscriber registration is completed during operation. (2) (1) Power Off Initial Settings (3) Stand By (2) (4) Operation Procedure in Maintenance Mode To Enter and Quit Maintenance Mode To Enter: Press the L1 * # END/PWR keys simultaneously on the Traveler handset , and hold down for more than 2 seconds. To Exit: Turn the power off by pressing the END/PWR key and holding for more than two seconds. The version number of the phone will initially appear in the display. Ver 01.02 Then after displaying the version number for 3 seconds, the display will change to indicate that the Traveler handset is in maintenance mode. 4-4 Traveler Handset Maintenance M1:MAINT DIR SPD LNR Common Elements of Maintenance Function Operations Function selection, data entry, and confirmation, described below, are performed by using the Function keys and keypad. Entering Maintenance Mode Note A Note B Note C FNC/CLEAR Feature Code Input or or Keys END/PWR Note A: If the next key is not pressed within 30 seconds after pressing the FNC key or feature code, the Traveler handset returns to the Maintenance Mode’s initial status. Note B: Displayed data is cleared if a key is pressed. Note C: You only need to momentarily depress the key. When entering function settings or keypad data (FNC 50 and 53-59): Entering Maintenance Mode Note A Note B Note C Note D FNC/CLEAR Feature Code Input or or Keys Data Input or F1, F2, F3 Keys L1 Note A: If the next key is not pressed within 30 seconds after pressing the FNC key or feature code, the Traveler handset returns to the Maintenance Mode’s initial status. Note B: Displayed data is cleared if a key is pressed. Note C: Press FNC/CLEAR to cancel changes and return to beginning of the Function list. Note D: Press L1 to accept changes or END/PWR to cancel changes and return to Maintenance mode. 4-5 4. Handset Maintenance When displaying data (FNC 51 and 52): Traveler Handset Maintenance Function Menu 4-6 No. FNC Menu F1 F2 50 Radio Data ON OFF 51 52 53 54 PS-ID SYS-ID1 H.O. Tone H.O. FER ON SET OFF 55 Carr. Sense TIM LVL 56 ZT Grab SET RST 57 MAX Lvl Cell Site ON OFF 58 PS Ver Mode M1 59 Pwd Reset ON AUT F3 M2 Description Changes the display contents to include: cell site number, receiving level, frequency channel, slot number, reason for handover, FER momentary value, FER maximum value in last 10 second period. Displays the PS ID Displays the System ID Audible Hand Over Tone Adjust the Hand Over Frame Error Rate. Range=0-240 (Default=10) Change the time or signal level to search for a vacant cell site. Two options: Time or Level Time Range=0 (Off)-4 (Default=2) Level Range=0-80 (Default=29) Specify one cell site to be used for all origination or receiving of calls. Range = 124i Enhanced: 1-18 704i: 1-64 Forces the Traveler handset to use the cell site with the strongest signal for Control Channel selection. Specifies the Traveler handset software version. Erases the existing Traveler handset password. Traveler Handset Maintenance Radio Data By enabling the Radio Data, it is possible to view real-time data regarding the radio signal received from a specific cell site. To exit the Radio data display and return to the Maintenance display, press the FNC/CLEAR key, then turn OFF (F3) the Radio Data function. Sample Radio Data display: 00001 04 00 51 AAAAA BB DD EE Legend AAAAA BB C DD EE FFF GGG 4. Handset Maintenance Legend for Radio Data display: AAAAA BB DD EE Description Cell Site ID used Range= 124i Enhanced: 1-18 704i: 1-64 Channel number used Range=00-20 Slot number used Range=2-4 Reason for the handover Range=00-99 Received signal level (dBµV) Range=00-80 Frame Error Rate momentary value Range=000-240 Frame Error Rate maximum value Range=000-240 Note: The number of errors per 240 frames is reflected in the Frame Error Rate (FER) momentary value and the largest value over the length of the call is shown in the FER maximum column. The FER maximum is cleared upon status display clear, end of a call or power off. 4-7 Traveler Handset Maintenance PS-ID The PS-ID is a unique number assigned to each Traveler handset. It is assigned as an administration number when shipped from the factory, and is entered in the telephone system when the handset is assigned. Sample PS-ID Display: PS-ID 000160201 Note: The Traveler handset can only display the PS-ID. The PS-ID cannot be modified. The information is displayed for 30 seconds before returning to the Maintenance display. Sys-ID The System ID is assigned in the system during wireless activation, and is downloaded to the Traveler handset during the download process. Sample System ID Display: SYS-ID1 01100001 Note: The Traveler handset can only display the System ID. The System ID can only be changed in the Traveler handset when the download procedure is performed with another telephone system. The information is displayed for 30 seconds before returning to the Maintenance display. 4-8 Traveler Handset Maintenance H.O. Tone The Hand Over (H.O.) Tone is provided to notify the user when a hand over is taking place. This tone is only heard by the Traveler handset user (the other party(s) in the conversation hear(s) silence). This setting controls when the Hand Over Tone is injected. If "OFF" (default), the tone is given after a 3 second delay from the start of hand over. Since most all hand overs will complete before this delay, most of the hand overs will never to hear a tone. The "ON" setting injects the tone immediately upon start of hand over. Sample H.O. Tone Display: Note: The H.O. Tone setting does not return to the default setting (OFF) upon power-down. H.O. FER The Frame Error Rate, which when exceeded can trigger a hand over, can be modified from the default setting of 10. By increasing the value, the Traveler handset user may hear increased noise on the line if the frequency carrier in use is noisy. Do not change these values without specific direction from NEC. Sample H.O. FER Display: H.O. FER SET Note: The H.O. FER setting does not return to the default setting (10) upon power-down & up. 4-9 4. Handset Maintenance H.O. TONE ON OFF Traveler Handset Maintenance Carr. Sense The amount of time and the signal level threshold is set defining when to search for a new available cell site for hand over and whether a new carrier assigned by a cell site during a call setup or hand over is acceptable. Two options, Time or Level, can be set. The time parameter is the consecutive measurements in which the reading is below the level threshold, and the level is the minimal receive level (in dBµV) under which a hand over search is started. As default, any time the receive level is measured under 29 dBµV for 2 consecutive times, a hand over search or request for a different carrier is started by the handset. Do not change these values without specific direction from NEC. Sample Carr. Sense Display: Carr. Sense TIM LVL Note: The Carr. Sense setting does not return to the default setting (Time=2 & Level=29) upon power-down & up. ZT (Cell Site) Grab This option can specify which cell site(s) the handset will use in a talking state. Up to three (3) cell sites can be specified. This can be used to measure and confirm coverage of a specific cell site or to check the number of cell sites covering a specific area. Sample ZT Grab Display: ZT Grab SET RST 4-10 Traveler Handset Maintenance Max Lvl Cell Site This option will force the Traveler handset to search for and to use the cell site with the strongest signal during Stand-by-State (i.e., when communicating on Control Carrier frequency). By default the handset will use the first channel which exceeds the originating call level threshold. This function supports testing by allowing the measurement of Radio Data for the strongest cell site in an area. Sample Max Lvl Cell Site Display: PS Ver Mode This option specifies which version of software to use and will force the Traveler handset to enter the download mode. To cancel this operation without proceeding with the download, press the "END/PWR" key. Do not change these values without specific direction from NEC. Sample PS Ver Mode Display: PS Ver Mode M1 AUT M2 Note: The PS Ver Mode setting returns to the default setting (AUT) upon power down & up. Pwd Reset This option will erase the existing password without requiring the original password. It is used in case a user that has set a Password to protect the personal data (Directory and Speed Dial Numbers) has forgotten the password used. The default password is "0000". Sample Pwd Reset Display: Pwd Reset? ON 4-11 4. Handset Maintenance Max Lvl ZT ON OFF Traveler Handset Maintenance - For Your Notes - 4-12 Specifications / Parts List 5. Specifications/ Parts List Section 5 Specifications / Parts List In this section Page Specifications . . . . . . . . . . . . . . . . . . . . . .5-3 Parts List . . . . . . . . . . . . . . . . . . . . . . . . .5-5 5-1 Specifications / Parts List 5-2 Specifications / Parts List Desktop Charger 9 V DC from supplied AC Adaptor Handset Rechargeable Lithium Ion Battery (no memory effect) Battery: Capacity Talk Mode Standby Mode 5. Specifications/ Parts List Power Requirements 3.6 V, 550 maH 6 hours (typical) 500 hours (typical, full charge) Environmental Specifications Temperature Humidity -10 to 50°C 5 - 95% (non-condensing) FCC Registration Information Model: Manufacturer: Sample FCC Part 15 Registration: Cell Site: Handset Traveler NEC Infrontia, Inc. O7#CS85420 O7EHS85425 Outdoor Box Specifications Heater Rated Voltage Switch-on heating output Continuous heat output Pre-Fuse gL: Surface temperature Protective category DIN 40 050 Duty cycle Type of connection Dimensions W x H x D Thermostat Description 110-240 VAC/DC 70W 30W 4A +65°C ±5°C (+149°F ±41°F) IP 40 100% Connection cable 2 x 0.75mm (.029in), 300mm (11.8in) 64mm x 110mm x 54mm (2.5in x 4.3in x 2.1in) Permissible contact data for Heating Single-pole changer as a quickbreak switch. : 5-3 ~ 10 (4*)A 30W Permissible contact data for Cooling : 5-3 ~ 10 (4*)A 30W 5-3 Specifications / Parts List Cabling Requirements 1. Do not run station cable in parallel with the AC source, telex or computer, etc. If the cables are near cable runs to those devices, use shielded cable with grounded shields or install the cable in conduit. 2. When cables must be run on the floor, use cable protectors. 3. The cable run must be a dedicated, isolated cable pair. 4. Use 2-pair twisted 24 AWG cable and/or an 8-conductor line cord for connecting as described in the installation section. 5. 124i Enhanced: Using 22 AWG wire without an AC/DC adaptor, the maximum distance between the cabinet to the CS (cell site unit) is 1312’ 3” (400 meters). Using 24 AWG wire without an AC/DC adaptor, the maximum distance between the cabinet to the CS (cell site unit) is 984’ 3” (300 meters). 704i: Using 22 AWG wire without an AC/DC adaptor, the maximum distance between the cabinet to the CS (cell site unit) is 3280’ 8” (1,000 meters). Using 24 AWG wire without an AC/DC adaptor, the maximum distance between the cabinet to the CS (cell site unit) is 1968’ 5” (600 meters). For either system using an AC/DC adaptor, using either 22 or 24 AWG wire, the maximum distance is 3280’ 8” (1,000 meters). Note: 26 AWG wire is not recommended due to signal loss and noise. Mechanical Specifications Cell Site Unit Width 7 3/8” Depth 5 1/2” Height 1 1/2” Handset Width 1 9/16” Depth 7/8” Height 5 14/16” Desktop Charger Width Depth 2 14/16” 4 1/8” 5-4 Height 1 1/2” Weight .86 lbs. Weight .23 lbs. (with battery) Weight .20 lbs. Specifications / Parts List Traveler: 1920 - 1930 MHz Isochronous Band Range: The coverage area is dependent upon the operating environment. Outdoors with unobstructed line-of-site, the typical range is 300 feet. In a typical office environment, the typical range is 75 feet. Cell Site Unit Placement: The minimum distance between each cell site unit is 16’ due to frequency interference between each unit. Parts List Description Traveler Phone (without battery) To be used with NEC’s phone system Traveler Battery Traveler Remote Cell Site Traveler Charger with AC Adaptor Ear Plug and Cord Cell Site Outdoor Box-Fan Cooled Cell Site Outdoor Box-Fan Heated Cell Site Outdoor Box-Fan Standard Headset Pole Mount Kit for Cell Site Spare AC Adaptor for Charger Traveler Carrying Case with Clip Traveler Cell AC/DC Adaptor Traveler 46” Adjustable Necklace Traveler Gang Charger w/AC Adaptor Traveler Modem Cable Traveler Spare Cell Mounting Bracket Traveler Spare Belt Clips (5/pkg) Traveler Spare Strap Wall Mount Kit for Cell Site Part Number 85425 85426 85420 85429 85433 85422-FAN 85422-HEAT 85422-STD 85462 85421-POLE 85428 85427 85423 85434 85439 85435 85440 85444 85443 85421-WALL 5-5 5. Specifications/ Parts List Receive/Transmit Information Specifications / Parts List Parts List (cont.) Description 5-6 Part Number Traveler Phone (without battery) To be used with NEC’s phone system Traveler Battery Traveler Remote Cell Site Traveler Charger with AC Adaptor 85425 Cell Locator (Site Survey) Kit Cell Site Placement (Pseudo Cell Site) Handset Placement (Pseudo Handset) Battery for Cell Site Placement (Pseudo Cell Site) 85430 85420PLACE 85425PLACE 85426PLACE 85426 85420 85429 Section 6 Canada Specifications In this section Page Important Note . . . . . . . . . . . . . . . . . . . . .6-3 Programming Note . . . . . . . . . . . . . . . . . .6-4 Installation . . . . . . . . . . . . . . . . . . . . . . . .6-4 Traveler Cell Phone Dealer Agreement . . . . . . . . . . . . . . . . . . . . . . .6-6 Traveler Cell Phone Customer Agreement . . . . . . . . . . . . . . . . . . . . . . .6-7 Traveler LE-PCS Site Application . . . . . .6-8 6-1 6. Canada Specifications Appendix - Canada Specifications Appendix - Canada Specifications 6-2 Throughout this document, the following terms are replaced for Canadian installations. UTAM FCC Traveler Cell Phone UTAM Application Zone 2 Unlicensed Personal Communication Services (UPCS) Zone 1 Counties Zone 2 or Zone 3 Counties FSA’s One Year Reiteration Zip Code = LE PCS I.A.G. (License Exempt PCS Industry Advisory Group) = I.C. (Industry Canada) = Traveler LE PCS Site Application (see page 6-8) = Site Specific = Licensed Exempt Personal Communications Services (LE PCS) = Clear FSA’s = Site Specific and Uncleared = Six Months Reiteration = Postal Code Important Because this equipment utilizes Radio Frequency Energy on frequencies that are shared with other services, the location as determined by the FSA Code (the first three digits of your Postal Code) of the installation must be classified by the I.C. (Industry Canada) controlling authority, LE PCS I.A.G. (License Exempt PCS Industry Advisory Group) to be in a clear zone. Please contact your NEC Canada representative or check NEC’s Technical Support web site (http://ws1.nitsuko.com) to determine the FSA Code classification of the installation location. (If you are not currently registered to use the NEC Support web site, please EMail NEC at [email protected] for more information.) When placing an order for Traveler equipment, you must submit the following: forms: ● LE PCS Site Application Form ● Traveler Dealer Agreement ● Traveler Customer Agreement Once the location has been cleared and the equipment has been installed, contact NEC Canada to receive an LVP code which will activate the Traveler equipment. This code is only active for 7 days, so it should be obtained after the equipment is installed, wires connected to the system and the STATUS LED on the remote cell is flickering (indicating it is wired and ready to be activated). If the 7-day time frame expires before the code is entered into the system, a new LVP code must be assigned. 6-3 6. Canada Specifications Appendix - Canada Specifications Appendix - Canada Specifications If a system is to be installed in a “Site Specific” FSA, a site-specific interference analysis and frequency coordination must be conducted by a Frequency Coordinator. Once the coordination has been completed, the Traveler equipment must be installed within 6 months. If the installation will not occur within the six-month time frame, a reiteration can be granted upon request. This reiteration extends the installation period for an additional six months. Only one reiteration will be granted per site. At the end of the extended time period, a new coordination must be performed. There is a $500.00 cost for “Site Specific” applications. Programming Note In Program 0141 - Traveler System Information Setup, the program only allows for 5 digits (0-9) to be entered. With this restriction, Canadian postal codes cannot be entered. For Canadian installations, use the last five digits of the customer’s phone number. Installation When installing the Traveler equipment, this section describes the steps that must be followed in order to activate the equipment. 1. NEC equipment dealers must sign and return to NEC a Dealer Agreement stating that they will abide by the LE PCS I.A.G. polices when installing the Traveler equipment. See page 6-8. 2. Check with your NEC Sales Representative or the NEC Support web site (http://ws1.nitsuko.com) to see what status LE PCS I.A.G.. has assigned to the FSA Code where the installation will be performed. If you are not currently registered to use the NEC Support web site, please EMail NEC at [email protected] for more information. LE PCS I.A.G., a non-profit organization composed of leading communications companies in Canada, has been designated by the I.C. to coordinate and manage the relocation of existing microwave systems that operate in the 1910-1930 MHz frequency range. This effort will permit the deployment of Licensed Exempt Personal Communication Services (LEPCS) equipment in that frequency band. 3. Clear FSA: The installation process can continue. Site Specific: Contact your NEC Sales Representative to begin the process of clearing the site with LE PCS I.A.G. If a system is to be installed in a “Site Specific” FSA, a sitespecific interference analysis and frequency coordination must be conducted by a Frequency Coordinator. Once the coordination has been completed, the Traveler equipment must be installed within 6 months. If the installation will not occur within the six-month time frame, a reiteration can be 6-4 granted upon request. This reiteration extends the installation period for an additional six months. Only one reiteration will be granted per site. At the end of the extended time period, a new coordination must be performed. There is a $500.00 cost for “Site Specific” applications. 4. 5. 6. 7. 8. 9. 10. 11. Uncleared FSA: The installation process can not continue until LE PCS I.A.G. changes the status of your FSA Code. NEC customers must sign and return to NEC a Customer Agreement stating that they will operate the Traveler equipment in compliance with the I.Cc rules and regulations for LE PCS equipment and that they will not relocate the equipment without prior authorization from NEC. See page 6-7 for the Customer Agreement. A site survey is done for the installation site to determine the equipment needed. A Wireless Site Survey Kit (P/N 85430) is available which will help you determine both the number and locations of the cell site (CS) units. Complete the LE PCS Application (P/N 85425UTAMxx-C, see page 6-8) and fax the form to NEC Sales. Order the equipment. Install the equipment. All the equipment should be installed and wired (the Status LED on the cell site unit should be flickering to show that the equipment is recognized by the system). Contact NEC’s Traveler Coordinator for an LVP code (Location Verification Process). This code will remain active for 7 days. You must enter the code into the system (Program 0141) before the 7 days have past or else the code will become inactive and a new LVP code will be required. The system will not activate the Traveler equipment until a valid LVP code is entered. This code is determined using the information gathered from the LE PCS Application. It is unique for that site only and can not be used on any other system. If the system is powered down for more than 8 hours, the LVP code becomes inactive and you must then contact NEC for a new LVP code. If the number of cell site units is increased or if the Traveler equipment is to be moved to a new location, a new LVP code must be assigned. If you deactivate the Traveler equipment, contact NEC Sale’s Traveler Coordinator at 905-507-2888 Notify NEC’s Traveler Coordinator when the telephones are operational. The installation process is complete and the telephones are ready to use. 6-5 6. Canada Specifications Appendix - Canada Specifications Appendix - Canada Specifications Traveler Cell Phone Dealer Agreement ___________________________________(dealer name) acting as a distributor of NEC’s LE-PCS equipment, agrees to abide by the policies and procedures established by LE-PCS IAG (Industry Advisory Group) and IC (Industry Canada) in the deployment of LE-PCS equipment. ____________________________________(dealer name) will not directly or indirectly sell, distribute or activate an LE-PCS Radiating Part, except in compliance with the rules, regulations, requirements and instructions, including without limitation rules, regulations, requirements and instructions with respect to interference to licensed fixed microwave facilities and to the location of any such LE-PCS Radiating Part specified by NEC Canada, Inc. in accordance with applicable IAG and IC LEPCS guidelines. ____________________________________(dealer name) agrees that [its] use or operation of any LE-PCS Radiating Part shall comply with all such rules, regulations, requirements and instructions. _________________________________________________________ (Dealer Name) _________________________________________________________ (Dealer Address) ___________________________ (Dealer Telephone Number) ____________________________ (Dealer Customer ID Number) ______________________________________, (Authorized Person) _________________ (Date) ______________________________________ (Title) Return to: NEC Canada, Inc., Attn: Sales Support Traveler Coordinator 165 Matheson Blvd. E., Mississauga, Ontario L4Z 3K2 165 Matheson Blvd. E., Unit #4-6 Mississauga, Ontario L4Z 3K2 TEL: 905-507-2888 FAX: 905-507-2971 Part No. 85425DAG02-C Issue 1-0 6-6 May 2001 Traveler Cell Phone Customer Agreement ___________________________________(customer name) hereby acknowledges that the use and operation of any radiator equipment requiring an IC label and subject to LE-PCS IAG (Licensed Exempt PCS Industry Advisory Group) clearing fees, the operation of which makes use of any part of the Licensed Exempt personal communications services (“LE-PCS”) frequency spectrum (“LE-PCS Radiating Part”), is subject to IC rules and regulations and LE-PCS IAG requirements and interference to licensed fixed microwave facilities and to the relocation of any such LE-PCS Radiating Part. ____________________________________(customer name) agrees that [its] use or operation of any LE-PCS Radiating Part shall comply with all such rules, regulations, requirements and instructions. ____________________________________(customer name) agrees and stipulates that the NEC LE-PCS equipment will not be relocated and operated without prior authorization from NEC. _________________________________________________________ (Customer Name) _________________________________________________________ (Customer Address) _________________________________________________________ (Customer Telephone Number) ______________________________________, (Authorized Person) _________________ (Date) ______________________________________ (Title) Return to: NEC Canada, Inc., Attn: Sales Support Traveler Coordinator 165 Matheson Blvd. E., Mississauga, Ontario L4Z 3K2 165 Matheson Blvd. E., Unit #4-6 Mississauga, Ontario L4Z 3K2 TEL: 905-507-2888 FAX: 905-507-2971 Part No. 85425CAG02-C Issue 1-0 May 2001 6-7 6. Canada Specifications Appendix - Canada Specifications Appendix - Canada Specifications Traveler LE-PCS Site Application IMPORTANT: The Traveler system, as all LE-PCS devices, utilizes Radio Frequency Energy in frequency bands that are currently occupied, in some areas, by other services. Due to this fact, equipment suppliers are required to review and verify, prior to any sale or installation, that the proposed site has been cleared for LE-PCS equipment. In addition, equipment suppliers are also required to report quarterly additions or location changes of existing installations. NOTE: This application can not be processed without the Customer Postal Code and Telephone Number. Please fill in the form and return to NEC Canada, Inc., Attn: Sales Support-Traveler Coordinator, for site approval. Dealer: _____________________________________________________ Contact: ___________________________ Telephone: __________________________________________________ Fax: _______________________________ Customer: __________________________________________________ Telephone: __________________________ Address: _______________________________________________________________ Unit: ___________________ City: _____________________________________ Province: ________________ Postal Code: ________________ Site Details: NEC Telephone System: ___________________________________________________________________________ Number of Traveler Cell Site Units (CS): _______________ Number of Traveler Handsets (PS): _____________ Additional Comments: To be completed by NEC Canada: Site ID: _________________________ Latitude: ___________________ Longitude: ________________________ Status: ______________________________________ Install Date: ____________________ Removal Date: ___________________ LVP Generation Code: __________________ LVP Code: __________________ Part No. 85425UTAM02-C Issue 1-0 6-8 165 Matheson Blvd. E., Unit #4-6 Mississauga, Ontario L4Z 3K2 TEL: 905-507-2888 FAX: 905-507-2971 May 2001 Index Section 7 Index In this section Page Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-3 . 01 7-1 Index 7-2 Index 124i Enhanced 2PACSU PCB (P/N 92033) Installation . . . . . .1-15 704i 4PACSU PCB(P/N 92330) Installation . . . . . . . . . . . . . . . . .1-18 96FU Connections . . . . . . . . .1-21 96FU Connections . . . . . . . . . . .1-21 A Abbreviated Dialing . . . . . . . . . . .3-7 Traveler Personal Speed Dial Numbers . . . . . . . . . . . . . . . . .3-8 Access Softkeys . . . . . . . . . . . . .3-57 Account Codes . . . . . . . . . . . . . .3-10 Forced Account Codes . . . . . .3-10 Optional Account Codes . . . . 3-10 Verifiable Account Codes . . . .3-10 Additional Equipment Recommendations . . . . . . . . . . . .1-11 Answer Tone . . . . . . . . . . . . . . . .3-11 Applying Power to the Desktop Charger . . . . . . . . . . . . . . . . . . .1-28 Are You Behind a PBX? . . . . . . .3-43 Automated Attendant (VAU) . . . .3-11 Automatic Answer . . . . . . . . . . .3-12 B Battery . . . . . . . . . . . . . . . . . . . .1-28 Low Battery Indicator . . . . . . .1-30 C Cabling Instructions . . . . . . . . . .1-14 Call Forward Follow Me . . . . . . .3-20 Call Forwarding . . . . . . . . . . . . . 3-13 Programming Call Forward Access Codes . . . . . . . . . . . .3-14 Traveler’s Call Forwarding . . .3-14 Call Forwarding Off-Premise . . .3-19 Call Forwarding, Traveler . . . . . .3-14 Activating Call Fowarding 3-17 Programming Access Codes 3-14 Call Waiting (Camp On) 3-20 Callback 3-21 Caller ID . . . . . . . . . . . . . . . . . . . .2-9 Calls from a Terminal Connected to S-BUS . . . . . .2-10 Calls from SLT, Key Telephones and Traveler Phones . . . . . . . . . . . . . . . . .2-10 Calls from Trunk . . . . . . . . . .2-10 Information Factor of Calling Party . . . . . . . . . . . . .2-10 Calling Party Number . . . . . . . . .3-21 Calls from a Terminal Connected to S-BUS . . . . . . . . .2-10 Calls from SLT, Key Telephones and Traveler Phones . . . . . . . . . . . . . . . . . . .2-10 Calls from Trunk . . . . . . . . . . . . 2-10 Canada Specifications . . . . . . . . . .6-1 Installation . . . . . . . . . . . . . . . .6-4 Programming . . . . . . . . . . . . . .6-4 Traveler Cell Phone Customer Agreement . . . . . . . . . . . . . . .6-8 Traveler Cell Phone Dealer Agreement . . . . . . . . . . . . . . .6-7 Traveler Handset Maintenance .4-1 Traveler LE-PCS Site Application . . . . . . . . . . . . . . .6-7 Capacities, Trunk . . . . . . . . . . . . .2-7 Carr. Sense . . . . . . . . . . . . . . . . .4-10 Charging the Handset Battery . . .1-29 Charging the Spare Battery . . . . .1-29 Charts and Illustrations . . . . . . . .3-67 Customer Agreement . . . . . . .3-71 Dealer Agreement . . . . . . . . . .3-70 Dialing Plan . . . . . . . . . . . . . .3-67 Quick Reference Reference Guide . . . . . . . . . . . . . . . . . .3-69 Telephone Key Layout . . . . . .3-68 UTAM Application . . . . . . . . .3-68 Combined Paging . . . . . . . . . . . .3-45 Common Elements of Maintenance Function Operations . . . . . . . . . . . . . . . . .4-5 Conference . . . . . . . . . . . . . . . . .3-22 Confirmation Tone . . . . . . . . . . .3-23 Connecting the Cell Site Unit (CS) . . . . . . . . . . . . . . . . . . . . .1-22 Connecting the Traveler Equipment . . . . . . . . . . . . . . . .1-22 Applying Power to the Desktop Charger . . . . . . . . . .1-28 Charging the Handset Battery .1-29 Charging the Spare Battery . . .1-29 Connecting the Cell Site Unit . . . . . . . . . . . . . . .(CS) 1-22 7-3 Index Installing the Handset Battery .1-28 Leather Carrying Case (Optional) . . . . . . . . . . . . . . .1-31 Low Battery Indicator . . . . . . .1-30 Wall Mounting the Cell Site Unit . . . . . . . . . . . . . . . . . . .1-24 Converting from Pulse to Tone Dialing . . . . . . . . . . . . . . . . . . .3-43 D Default Set . . . . . . . . . . . . . . . . .3-23 Department Calling . . . . . . . . . . .3-24 Department Step Calling . . . . . . .3-25 Dial 9 . . . . . . . . . . . . . . . . . . . . .3-42 Dial a Code . . . . . . . . . . . . . . . . .3-42 Did Your Call Go Through? . . . .3-44 Directed Call Pickup . . . . . . . . . .3-25 Directory Dialing . . . . . . . . . . . .3-26 Do Not Disturb . . . . . . . . . . . . . .3-28 Door Box . . . . . . . . . . . . . . . . . .3-28 E External Paging . . . . . . . . . . . . . .3-45 F Features . . . . . . . . . . . . . . . . . . . .3-1 Features of Maintenance Mode . . .4-3 Flash . . . . . . . . . . . . . . . . . . . . . .3-29 Forced Intercom Ringing . . . . . .3-32 Forced Trunk Disconnect . . . . . .3-29 Function Menu . . . . . . . . . . . . . . .4-6 G Group Call Pickup . . . . . . . . . . .3-29 H H.O. FER . . . . . . . . . . . . . . . . . . .4-9 H.O. Tone . . . . . . . . . . . . . . . . . . .4-9 Hand Over Feature . . . . . . . . . . . .2-7 Handsfree Answerback . . . . . . . .3-32 Hardware Required . . . . . . . . . . . .1-7 Headset . . . . . . . . . . . . . . . . . . . .3-30 Heated Outdoor Box . . . . . . . . .1-26 Hold . . . . . . . . . . . . . . . . . . . . . .3-31 Intercom Hold . . . . . . . . . . . .3-31 System Hold . . . . . . . . . . . . . .3-31 How it Works . . . . . . . . . . . . . . .1-10 7-4 I If You Hear a Warning Tone . . . .3-43 If You Need to Enter an ARS Authorization Code: . . . . . . . . . .3-44 Important Notice . . . . . . . . . . . . . .1-3 Important Safety Instructions . . . .1-4 Information Factor of Calling Party . . . . . . . . . . . . . . . . . . . . .2-10 Installation . . . . . . . . . . . . . . . . . .1-1 Installation Process . . . . . . . . . . . .1-7 Additional Equipment Recommendations . . . . . . . . . .1-11 Cabling Instructions . . . . . . . .1-14 How it Works . . . . . . . . . . . . .1-10 Selecting the Installation Location . . . . . . . . . . . . . . . .1-10 Site Planning . . . . . . . . . . . . . .1-11 Site Survey Kit (Optional) . . .1-10 Site Survey Kit Operation . . . .1-12 Installation, Canada . . . . . . . . . . . .6-4 Installing Cell Site Units in Outdoor Boxes . . . . . . . . . . . . .1-25 Installing the Handset Battery . . .1-28 Intercom . . . . . . . . . . . . . . . . . . .3-31 Forced Intercom Ringing . . . .3-32 Intercom Hold . . . . . . . . . . . .3-31 Intercom Hold . . . . . . . . . . . . . . .3-31 Internal Paging . . . . . . . . . . . . . .3-44 Introduction . . . . . . . . . . . . . . . . .1-7 K Key Click . . . . . . . . . . . . . . . . . .3-32 Key Light . . . . . . . . . . . . . . . . . .3-32 Keypad Lock . . . . . . . . . . . . . . .3-33 L Last Number Redial . . . . . . . . . .3-33 Leather Carrying Case (Optional) 1-31 LED Flash . . . . . . . . . . . . . . . . . .3-34 Line Preference . . . . . . . . . . . . . .3-34 Outgoing Line Preference . . . .3-34 Loop Key . . . . . . . . . . . . . . . . . .3-42 Low Battery Indicator . . . . . . . . .1-30 LVP Code . . . . . . . . . . . . . . . . . . .1-7 M Maintenance Mode . . . . . . . . . . . .4-3 Carr. Sense . . . . . . . . . . . . . . .4-10 Index Common Elements of Maintenance Function Operations . . . . . . . . . . . . . . .4-5 Features of Maintenance Mode . . . . . . . . . . . . . . . . . . .4-3 Function Menu . . . . . . . . . . . . .4-6 H.O. FER . . . . . . . . . . . . . . . . .4-9 H.O. Tone . . . . . . . . . . . . . . . . .4-9 Max Lvl Cell Site . . . . . . . . . .4-11 Mode Changes . . . . . . . . . . . . .4-4 Operation Procedure in Maintenance Mode . . . . . . . . . .4-4 PS Ver Mode . . . . . . . . . . . . . .4-11 PS-ID . . . . . . . . . . . . . . . . . . . .4-8 Pwd Reset . . . . . . . . . . . . . . . .4-11 Radio Data . . . . . . . . . . . . . . . .4-7 Sys-ID . . . . . . . . . . . . . . . . . . .4-8 To Enter and Quit Maintenance Mode . . . . . . . . .4-4 ZT (Cell Site) Grab . . . . . . . . .4-10 Max Lvl Cell Site . . . . . . . . . . . .4-11 Meet Me Conference . . . . . . . . .3-35 Meet Me External Conference . . . . . . . . . . . . . .3-35 Meet Me Internal Conference . . . . . . . . . . . . . .3-35 Meet Me Paging . . . . . . . . . . . . .3-36 Meet Me External Paging . . . .3-36 Meet Me Internal Paging . . . .3-37 Message Waiting . . . . . . . . . . . . .3-37 Mode Changes . . . . . . . . . . . . . . .4-4 Modem Cable (Optional) . . . . . .1-31 Modem Dial . . . . . . . . . . . . . . . .3-38 N Night Service . . . . . . . . . . . . . . .3-39 No Service . . . . . . . . . . . . . . . . . .3-7 Number Display . . . . . . . . . . . . .3-40 O Off Hook Signaling . . . . . . . . . . .3-40 Operation Procedure in Maintenance Mode . . . . . . . . . . .4-4 Out of Service Area . . . . . . . . . . .2-8 If the Traveler Phone is Programmed With Call Forwarding . . . . . . . . . . . . . . .2-9 Outdoor Boxes for Cell Sites . . .1-25 Outgoing Line Preference . . . . . .3-34 Outside Calls . . . . . . . . . . . . . . . .3-42 Are You Behind a PBX? . . . . .3-43 Converting from Pulse to Tone Dialing . . . . . . . . . . . . .3-43 Dial 9 . . . . . . . . . . . . . . . . . . .3-42 Dial a Code . . . . . . . . . . . . . . .3-42 Did Your Call Go Through? . .3-44 If You Hear a Warning Tone . .3-43 If You Need to Enter an ARS Authorization Code . . .3-44 Loop Key . . . . . . . . . . . . . . . .3-42 Press the L1 Key . . . . . . . . . .3-42 To Answer an Outside Call . . .3-42 To Dial a Code to Select a Line Group . . . . . . . . . . . .3-43 To Originate a Call . . . . . . . . .3-42 To Receive a Call . . . . . . . . . .3-44 To Use Trunk Group Routing or ARS . . . . . . . . . . 3-43 P Paging . . . . . . . . . . . . . . . . . . . . .3-44 Combined Paging . . . . . . . . . .3-45 External Paging . . . . . . . . . . .3-45 Internal Paging . . . . . . . . . . . .3-44 Park . . . . . . . . . . . . . . . . . . . . . .3-46 Park and Page (VAU) . . . . . . . . .3-47 Parts List . . . . . . . . . . . . . . . . . . . .5-1 Password . . . . . . . . . . . . . . . . . . .3-48 Personal Abbreviated Dialing . . . .3-8 Traveler Personal Speed Dial Numbers . . . . . . . . . . . . .3-8 Personal Greeting . . . . . . . . . . . .3-48 Personalizing Your Traveler Telephone . . . . . . . . . . . . . . . . . .3-5 Phone On/Off . . . . . . . . . . . . . . . .3-7 Power On Message . . . . . . . . . . .3-50 Press the L1 Key . . . . . . . . . . . . .3-42 Program 0005 . . . . . . . . . . . . . . . .2-3 Program 0141 . . . . . . . . . . . . . . . .2-3 Program 0142 . . . . . . . . . . . . . . . .2-4 Program 0143 . . . . . . . . . . . . . . . .2-4 Program 0144 . . . . . . . . . . . . . . . .2-5 Program 0145 . . . . . . . . . . . . . . . .2-5 Program 0146 . . . . . . . . . . . . . . . .2-5 Program 0316 . . . . . . . . . . . . . . . .2-3 Program 0414 . . . . . . . . . . . . . . . .2-8 7-5 Index Program 1001 . . . . . . . . . . . . . . . .2-3 Program 3201 . . . . . . . . . . . . . . . .2-6 Program 3202 . . . . . . . . . . . . . . . .2-7 Program Softkeys . . . . . . . . . . . .3-56 Programmable Soft Key Codes . .3-56 Programming . . . . . . . . . . . . . . . .2-3 Programming, Canada . . . . . . . . . .6-4 Protect Directory . . . . . . . . . . . . .3-51 PS Ver Mode . . . . . . . . . . . . . . . .4-11 PS-I . . . . . . . . . . . . . . . . . . . . . . . 4-8 Pwd Reset . . . . . . . . . . . . . . . . . .4-11 R Radio Data . . . . . . . . . . . . . . . . . .4-7 Required Hardware . . . . . . . . . . . .1-7 Reset All . . . . . . . . . . . . . . . . . . .3-52 Reset Softkeys . . . . . . . . . . . . . .3-56 Ringdown . . . . . . . . . . . . . . . . . .3-52 S Selectable Display Messages . . .3-53 Selecting the Installation Location . . . . . . . . . . . . . . . . . .1-10 Service Alarm . . . . . . . . . . . . . . .3-54 Site Planning . . . . . . . . . . . . . . . .1-11 Site Survey Kit (Optional) . . . . .1-10 Site Survey Kit Operation . . . . . .1-12 Softkeys . . . . . . . . . . . . . . . . . . .3-54 Access Softkeys . . . . . . . . . . .3-57 Program Softkeys . . . . . . . . . .3-56 Reset Softkeys . . . . . . . . . . . .3-56 Speaker Ring . . . . . . . . . . . . .3-58 Station Ring . . . . . . . . . . . . . .3-58 Specifications . . . . . . . . . . . . . . . .5-1 Specifications, Canada . . . . . . . . .6-1 Speed Dial . . . . . . . . . . . . . . . . . .3-7 Sys-ID . . . . . . . . . . . . . . . . . . . . . .4-8 System Features . . . . . . . . . . . . . .3-6 System Hold . . . . . . . . . . . . . . . .3-31 System Number Plan . . . . . . . . . .2-7 System Programming . . . . . . . . . .2-1 T To Answer an Outside Call . . . . .3-42 To Enter and Quit Maintenance Mode . . . . . . . . . . . . . . . . . . . . .4-4 To Originate a Call . . . . . . . . . . .3-42 To Receive a Call . . . . . . . . . . . .3-44 7-6 To Turn the Phone On/Off . . . . . .3-7 To Use Trunk Group Routing or ARS . . . . . . . . . . . . . . . . . . .3-43 Transfer . . . . . . . . . . . . . . . . . . . .3-58 Traveler Cell Phone Customer Agreement, America . . . . . . . . . .3-71 Traveler Cell Phone Customer Agreement, Canada . . . . . . . . . . . .6-8 Traveler Cell Phone Dealer Agreement, America . . . . . . . . . .3-70 Traveler Cell Phone Dealer Agreement, Canada . . . . . . . . . . . .6-7 Traveler Cell Phone UTAM Application . . . . . . . . . . . . . . . . .3-68 Traveler Display . . . . . . . . . . . . . .3-3 Traveler Installation Process . . . . .1-7 Traveler LE-PCS Site Applications . . . . . . . . . . . . . . . .6-7 Traveler Personal Speed Dial Numbers . . . . . . . . . . . . . . .3-8 Traveler’s Call Forwarding . . . . .3-14 Trunk Capacities . . . . . . . . . . . . . .2-7 Trunk Queuing . . . . . . . . . . . . . .3-61 Trunk Ring . . . . . . . . . . . . . . . . .3-61 Turn the Phone On/Off . . . . . . . . .3-7 U Using the Heated Outdoor Box . .1-26 Using the Traveler Phone . . . . . . .3-3 V Voice Announce Unit (VAU) Messages . . . . . . . . . . . . . . . . .3-62 Voice Mail . . . . . . . . . . . . . . . . .3-62 Voice Over . . . . . . . . . . . . . . . . .3-64 Voice Prompting Messages . . . . .3-64 Volume Controls . . . . . . . . . . . . .3-65 W Wall Mounting the Cell Site Unit . . . . . . . . . . . . . . . . . . . . . .1-24 Z ZT (Cell Site) Grab . . . . . . . . . . .4-10 NEC America, Inc., Corporate Networks Group 4 Forest Parkway, Shelton, CT 06484 Tel: 800-365-1928 Fax: 203-926-5458 cng.nec.com Other Important Telephone Numbers Sales: . . . . . . . . . . . . . . . . . . . . . . . . . . . . Customer Service: . . . . . . . . . . . . . . . . . . . Customer Service FAX: . . . . . . . . . . . . . . . Technical Service: . . . . . . . . . . . . . . . . . . . Discontinued Product Service: . . . . . . . . . . Technical Training: . . . . . . . . . . . . . . . . . . . Emergency Technical Service (After Hours) (Excludes discontinued products) . . . . . . . . . . . . . .203-926-5450 . . . . . . .203-926-5444 . . . . . . .203-926-5454 . . . . . . .203-925-8801 . . . . . . .900-990-2541 . . . . . . .203-926-5430 . . . . . . .203-929-7920 *85425INS04* 85425INS04 NEC America Inc., Corporate Networks Group 4 Forest Parkway, Shelton, CT 06484 TEL: 203-926-5400 FAX: 203-929-0535 cng.nec.com May 2002 Printed in U.S.A.
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