Epson | Apex | Product Support Bulletin | Epson Apex Product Support Bulletin

Product Support Bulletin
Subject:
Equity/Apex Compatibility with the SOTA 386si
Date:
Page:
3/02/90
1 of 3
PSB No:
Originator:
S-0111
MS ;. CL5
The purpose of this bulletin is to provide the 80386 Accelerator board test
results, conducted by the Computer Product Support Center, involving the
SOTA 386si from SOTA Technology, inc.
The Equity models tested were the Equity I, Equity II Equity I + and Equity le.
The Apex models tested were the Apex, Apex Plus and Apex 100. All were
tested with Norton Utilities and MS - DOS.
The table below shows compatibility and the Norton SI rating of the
various systems.
Model
Norton SI
Compatibility
Equity I
12.0
Functioned normally with Norton Utilities and
MS- DOS 2.11
Equity I+
12.0/16.9
Functioned normally with MS - DOS 3.3 and
Norton Utilities at both CPU speeds.
Equity le
NA
Unable to boot at 10MHz. Performance
erratic at 4.77MHz
Equity II
14.3
Functioned normally with MS - DOS 3.2 and
Norton Utilities. (Tested only at 7.16MHz.)
Apex
15.9
Unable to boot at 4.77MHz. Functioned
normally at 8MHz with MS - DOS 3.2 and
Norton Utilities.
Apex Plus
11.5
Unable to boot at 9.54MHz. Functioned
normally at 4.77MHz with MS - DOS 3.2 and
Norton Utilities.
Apex 100
12.0/16.9
Functioned normally with MS - DOS 3.3 and
Norton Utilities.
PSB No: S-0111
Page: 2 of 3
Installation of the board in most of the units was quick and simple to do when
following the installation instructions accompanying the boards. Installation of
the SOTA 386si in the Equity I and the Equity II is rather difficult. Due to the
amount of disassembly required, we strongly recommend that only Authorized
Service Centers install the board in the Equity I and Equity II.
Installation Instructions
Equity I
1. Remove the following from the main unit:
a) upper case
b) rear panel
c) front panel
d) FDD/power supply block.
2. Follow instructions for a standard installation for the SOTA 386si in an
8088 - based system. Take care to fold the SOTA connector cable so as
not to prevent reassembly. The cable is sturdy and will tolerate being
folded.
3. Reassemble the main unit and go through the testing and initialization
procedure outlined in the SOTA manual.
Equity II
1. Remove the following from the main unit:
a) upper case
b) rear panel
c) front panel
d) FDD/power supply block.
2. Follow instructions for a standard installation for the SOTA 386si in an
8086 - based system. Take care to fold the SOTA connector cable so as
not to prevent reassembly. This will necessitate routing the cable so that it
does not conflict with the power connection to the main system board.
The cable is sturdy and will tolerate being folded.
3. Reassemble the main unit and go through the testing and initialization
procedure outlined in the SOTA manual.
PSB No: S-0111
Page: 3 of 3
Our Computer Product Support Center receives numerous calls requesting
information and recommendations on 80386 Accelerator boards for use with the
Equity and Apex (8088- and 8086 - based) personal computers.
We have found that the SOTA 386si may meet your requirements and are
competitively priced!
Although these boards were tested by qualified product support specialists,
Epson America makes no representations that these third party products are
compatible with all hardware configurations or software applications.
We recommend that you certify these products with your specific hardware and
software requirements and consult with the third party vendor to ensure reliable
operation.
SOTA Technology can be reached at:
SOTA Technology, Inc.
657 N. Pastoria Ave.
Sunnyvale, CA 94086
Phone: (408) 245 - 3366
Product Support Bulletin
Subject:
Equity and Apex Series Compatibility with the System OmniBridge
Controller and BridgeFiler External Floppy Drives
Date:
Page:
04/11/90
1 of 3
PSB No:
Originator:
S-0088B
KAS 60
The purpose of this bulletin is to provide the results of compatibility testing
conducted by the Computer Product Support Center with the Sysgen
OmniBridge controller and Bridge - Filer external floppy disk drives.
Comments
Equity I
The Equity I was found compatible with the OmniBridge
controller. It was able to support one or two external
disk drives (daisychained) together. The external drives
could be used as high density (1.2M and 1.44M) or
normal (360K and 720K) disk drives.
Equity II
The Equity II was found to be totally incompatible with
the OmniBridge controller.
Equity III
The Equity III was found compatible with the OmniBridge
controller. It was able to support one or two external
disk drives (daisychained) together. The external drives
could be used as high density (1.2M and 1.44M) or
normal (360K and 720K) disk drives.
Equity I +
The Equity I + was found compatible with the
OmniBridge controller. It was able to support one or
two external disk drives (daisychained) together. The
external drives could be used as high density (1.2M and
1.44M) or normal (360K and 720K) disk drives.
Equity le
The Equity le was found compatible with the OmniBridge
controller. It was able to support only one external
floppy drive, unlike the other models tested. The drive
could be used as a high density (1.2Mb and 1.44Mb) or
normal (360K and 720K) disk drive.
PSB No: S-0088B
Page: 2 of 3
Equity II +
The Equity II + was found compatible with the
OmniBridge controller. It was able to support one or
two external disk drives (daisychained) together. The
external drives could be used as high density (1.2M and
1.44M) or normal (360K and 720K) disk drives.
Equity lIe
The Equity Ile was found compatible with the
OmniBridge controller. It was able to support one or
two external disk drives (daisychained) together. The
external drives could be used as high density (1.2M and
1.44M) or normal (360K and 720K) disk drives.
Equity Ill +
The Equity III + was found compatible with the
OmniBridge controller. It was able to support one or
two external disk drives (daisychained) together. The
external drives could be used as high density (1.2M and
144M) or normal (360K and 720K) disk drives.
Equity 386SX
The Equity 386SX was found compatible with the
OmniBridge controller. It was able to support one or
two external disk drives (daisychained) together. The
external drives could be used as high density (1.2M and
144M) or normal (360K and 720K) disk drives.
Equity 386/20
The Equity 386/20 was found compatible with the
OmniBridge controller. It was able to support one or
two external disk drives (daisychained) together. The
external drives could be used as high density (1.2M and
1.44M) or normal (360K and 720K) disk drives.
APEX
The Epson APEX was found compatible with the
OmniBridge controller. It was able to support one or
two external disk drives (daisychained) together. The
external drives could be used as high density (1.2M and
1.44M) or normal (360K and 720K) disk drives.
APEX +
The Epson APEX was found compatible with the
OmniBridge controller. It was able to support one or
two external disk drives (daisychained) together. The
external drives could be used as high density (1.2M and
1.44M) or normal (360K and 720K) disk drives.
PSB No: S-008B
Page: 3 of 3
APEX 100
The Epson APEX 100 was found compatible with the
OmniBridge controller. It was able to support one or
two external disk drives (daisychained) together. The
external drives could be used as high density (1.2M and
1.44M) or normal (360K and 720K) disk drives.
APEX 200
The Epson APEX 200 was found compatible with the
OmniBridge controller. It was able to support one or
two external disk drives (daisychained) together. The
external drives could be used as high density (1.2M and
1.44M) or normal (360K and 720K) disk drives.
NOTE:
The recommended switch settings for the OmniBridge controller are
as follows:
1-1
1-2
1-3
1-4
DOWN
DOWN
DOWN
DOWN
2-1
2-2
2-3
2-4
DOWN
DOWN
UP
UP
These settings select NO ADDRESS for the OmniBridge BIOS and
allow it to coexist with the internal FDC of the computer in which it
is being installed. This way you do not need to disable the internal
FDC or connect any cables from the OmniBridge to internal floppy
drives. This was found to be a universal setting for all of the
computers listed above as compatible with the OmniBridge controller.
Product Support Bulletin
Subject: Tape Backup System Test Results
Date: 6/13/89
Page: 1 of 2
PSB No: S-0087
Originator: MWT w
The Epson America Product Support Center has recently tested four tape
backup systems:
Archive VP - 150i
Mountain Series 4000 FileSafe
Tallgrass TG - 4060 +
Tecmar QT - 60e
Internal, 150MB
External, 40MB
External, 60MB
External, 60MB
The tape drives were tested on a variety of systems (please see the notes
below). In all cases, the drive manufacturer’s documentation was used as a
guide to installation and operation. Note that for 8086/88 computers, the
XT- type settings were used. For the 80286/386 computers, the AT- type
settings were used. This is important for correctly configuring the host
adapters or controller cards for IRQ, DMA and I/O port address.
Archive VP - 150i
The VP - 150i was tested on the Equity II +, Ill + and 386/20. Due
to the capacity and nature of the drive, it is not particularly suited
for use in any of the 8086/88 computers. This was the only drive
supplied with Unix/Xenix device drivers. It was tested under MS DOS 3.3 and SC0 Xenix 286 System V version 2.2.1 with no
problems encountered. The VP - 150i is also Novell tested and
certified under the NetWare operating system.
Mountain Series 4000 FileSafe
The Series 4000 FileSafe was tested on the Equity II+, III + and
386/20. Due to the use of a 16 - bit controller, it was not tested
in any of the 8086/88 computers. It was tested under MS - DOS
3.3 with no problems encountered. A chapter is included in the
tape software documentation on backup and restore operations on
a local area network, including Novell.
PSB No: S-0087
Page: 2 of 2
Tallgrass TG - 4060 +
The TG- 4060+ was tested on the Apex, Apex +, Equity I +,
II +, Ill + and 386/20. It was tested under MS- DOS 3.2 and 3.3
with no problems encountered. There is no documentation on LAN
operations.
Tecmar QT - 60e
The QT- 60e was tested on the Equity I +, II + , III + and 386/20.
Testing was conducted under MS - DOS 3.3 with no problems
encountered. The Tecmar documentation includes extensive
information on installation and operation in a LAN environment.
General Notes
Of the four units tested, the Archive and Tecmar drives offered the
easiest installation. They also provided the best performance, with
the Tallgrass drive giving the slowest disk-to-tape and tape to- disk operations. All four drives were supplied with menudriven tape utility software for the MS - DOS environment.
Command-line and timed, scheduled operations are also
available. As previously mentioned, the Archive drive also included
device drivers for use in a Unix/Xenix environment, offering the
greatest level of flexibility.
Please contact the manufacturers for additional information.
Archive Corporation
Data Storage Division
1650 Sunflower Ave.
Costa Mesa, Ca. 92626
(800) 237-4929
Mountain Computer, Inc.
360 El Pueblo Rd.
Scotts Valley, Ca. 95066
(408) 438-6650
Tallgrass Technologies Corp.
11100 West 82nd St.
Overland Park, KS. 66214
(913) 492-6002
Tecmar, Inc.
6225 Cochran Rd.
Solon, Oh. 44139
(216) 349-1009
Product Support Bulletin
Subject:
Apex / Apex Plus / Equity Series Keyboards
PSB No: S-0080
Originator: REMAL
Date: 4/19/89
Page: 1 of 1
The purpose of this bulletin is to provide information on the various keyboards
used with the Apex, Apex Plus and Equity series computers and the part
numbers of the keyboard subassemblies used with these keyboards.
The Apex and Apex Plus computer keyboards are to be replaced as whole
units.
The
The Equity series keyboards are repaired to the subassembly level.
Equity III keyboard PCB assembly is the only one that comes with the key top
set attached.
Since some of the keyboards have the same model numbers, the difference
can be determined by the FCC ID number in those cases.
The chart below provides a quick reference to determine the part number of
the main keyboard PCB assembly, key top set, control logic subassembly, and
keyboard cable.
Apex / Apex Plus
Keyboard
Unit
Model
Apex
Apex Plus
Equity I, II, Ill
Model
A265091A
93553905410
Equity I/II
Equity Ill
Keyboard
PCB Assy
Y145501001
KAFLZ3AEPS1
Keyboard
Cable
Key Top
set
Y145501021
attached
Y144305000
KACCL600UCA
Equity I +, II +, Ill+, 386/20
Model
Code
AA
:zE?
Q203A
A&AA
Q203A A103A-AA
FCC ID
BKM9A8Q203A
BMK9A8Q303A
C9S4D7Q203A
C9S4DB4701
Keyboard
PCB Assy
Y127501001
Y127501001
Y163502001
Y163504007
Control
Board
attached
attached
none
Y171501017
Key Top
set
Keyboard
Cable
Y127501022
Y127501022
Y127501022
Y127501022
Y127501031
Y127501031
Y163502020
Y163504006
Equity le
Model
E1160A
Code
FCC ID
Keyboard
PCB Assy
-
C9S4D84701- 201
Y163504007
Control
Board
Y171501017
Key Top
set
Y171501007
Keyboard
Cable
Y171501006
EPSON
EPSON AMERICA, INC.
PRODUCT SUPPORT BULLETIN
SERVICE
PSB NO.:
S-0065
DATE:
1/5/89
ORIGINATOR:
AGE: 1 of 1
REM/
SUBJECT: DISABLING THE FLOPPY DISK CONTROLLER IN EPSON COMPUTERS
This bulletin covers the ability or inability to
floppy disk controller in the Epson computers.
COMPUTER
Equity I
II
Equity
III
I+
Equity II+
1OMHz
12MHz
Equity
the
HOW
No
Equity
Equity
FDC CAN
BE
DISABLED
disable
III+
No
Yes
CPU Board - Switch 2-3 off
Yes
CPU Brd - Jumper 1 in Position B
Multi-function
No
Yes
Board
- Jumper 2 in Position B
Yes
Multi-function
Board
- Jumper 1 in Position B
- Jumper 2 in Position B
Apex
Apex Plus
EPSON
AMERICA
Yes
Motherboard
-
Remove
Jumper
El
No
SERVICE,
23610
TEL0
AVENUE,
TORRANCE,
CALIF.
90505
Product Support Bulletin
Subject:
Using Expanded Memory with Equity and Apex Computers
Date:
Page:
3/2/90
1 of 6
Q1.
A.
Q2.
A.
PSB No:
Originator:
S-0047C
KAS ‘/“p&
What is Expanded Memory?
Conventional memory, managed by MS - DOS, is limited to 640K. In
response to the need for greater amounts of accessible memory, the
LIM EMS (Lotus/Intel/Microsoft Expanded Memory Specification) was
introduced in 1984. EMS, version 3.2, provides usable memory
beyond the 640K limit through “bank switching”. The expanded
memory is divided into 16K portions called “pages”. The computer
accesses these pages through a “page frame” or “window” which is
64K of memory located between 768K and 896K in 80286 - based
systems and between 800K and 960K in 8086 - or 8088 - based
systems. 16K pages of memory are allocated for an application’s
use and the EMM (Expanded Memory Manager) handles the job of
mapping the pages in and out of the page frame as they are
needed. However, in order to make use of expanded memory, the
software must be written to take advantage of the EMS. Software
such as Lotus 1 - 2 - 3, Microsoft Windows and Borland’s SideKick
Plus make use of expanded memory. EMS is limited to 8Mb of
expanded memory.
What is EEMS?
A superset of EMS, AQA EEMS (AST/Quadram/Ashton - Tate
Enhanced Expanded Memory Specification) provides greater flexibility
in the mapping of expanded memory. However, it also uses the
technique of “bank switching” and has its own memory manager
which accommodates such specially written software as Quarterdeck’s
DESQview. EEMS is also limited to 8Mb of expanded memory.
PSB No: S-0047C
Page: 2 of 6
Q3.
A.
Q4.
A.
Q5.
A.
What about the 155Mb RAM listed as the maximum for the Equity
III +?
This larger amount of RAM is the maximum usable memory range
for an 80286 microprocessor and generally refers to extended
memory. Extended memory starts at the 1Mb boundary and extends
out to 16Mb. As it requires a 24 - bit address to access memory in
this range, extended memory is handled by the protected mode of
the 80286. Examples of currently available software that can switch
into protected mode to use extended memory are Framework II,
AutoCAD, the VDisk RAM disk and Xenix OS.
How does LIM EMS 4.0, the latest version, differ from the earlier
version, LIM EMS 3.2?
EMS 4.0 supports up to 32Mb of expanded memory where EMS 3.2
supported only 8Mb. EMS 4.0 has been changed to make it easier
for applications to share expanded memory. In EMS 4.0, page
mapping has been streamlined and new functions allow application
programs to dynamically increase and decrease the amount of
expanded memory allocated to them. In previous versions of EMS,
the page frame was located in an unused 64K block of memory
between 640K and 1Mb. EMS 4.0, subject to limitations in the
system hardware, supports the page frame anywhere in the first 1Mb
of memory. Before EMS 4.0, the page frame held four pages. Now
you can define a page frame of up to eight pages in memory above
640K. The size of the page frame is limited only by the amount of
available memory. There has also been a change to support the
smaller than standard (16K) memory pages used by some expanded
memory boards.
Is EMS 4.0 compatible with my old expanded memory board?
The EMM 4.0 driver works with existing hardware. You don’t need
to buy a new expanded memory board. However, until you use
applications that have been written to take advantage of EMS 4.0,
you probably won’t notice much improvement in performance over
your older version.
PSB No: S-0047C
Page: 3 of 6
Q6.
What memory expansion boards are compatible with the Equity I and
Equity II?
A.
The following boards have been tested by Epson in the Equity I and
II:
All Card w/MMU Multifunction
Liberty PC
Mini Magiccard (EV - 138)
AST SixPak Premium
AST Rampage
All Computers, Inc.
Quadram Corporation
Everex Systems, Inc.
AST Research
AST Research
Q7.
What memory expansion boards are compatible with the Equity Ill?
A.
The following boards have been tested by Epson in the Equity Ill:
Grande Byte
Intel Above Board AT
Liberty AT
AST Advantage
AST Rampage AT
AST Ramvantage
STB Systems
Intel Corporation
Quadram Corporation
AST Research
AST Research
AST Research
Q8.
What memory expansion boards are compatible with the Equity I +?
A.
The following boards have been tested by Epson in the Equity I +:
64/256KB Expansion Option
Above Board PC (1985)
Fastcard IV (1.6)
IBM
Intel Corporation
Thesys
Q9.
What memory expansion boards are compatible with the Equity le?
A.
The following boards have been tested by Epson in the Equity le:
64/256KB Expansion Option
Quad Board II
Fastcard IV
RAMpage
IBM
Quadram
Thesys
AST Research
Note: The Intel Above Boards do not currently operate reliably with
the Equity le.
PSB No: S-0047C
Page: 4 of 6
Q10.
What memory expansion boards are compatible with the Equity II +
and Equity Ill + (10MHz models)?
A.
The following boards have been tested by Epson in the Equity II +
and Equity Ill + (10MHz models):
Advantage Premium
Rampage 286 *
Above Board 286
Above Board 286 p/s
*
Grande Byte
*
Rio Grande
Elite 16
AST Research
AST Research
Intel Corporation
Intel Corporation
STB Systems
STB Systems
Profit Systems
* Will run at 8MHz, not at 10MHt.
Q11.
What memory expansion boards are compatible with the Equity II +
and Equity Ill + (12MHz models)?
A.
The following boards have been tested by Epson in the Equity II +
and Equity III + (12MHz models):
Rampage 286 Plus
Elite 16
Above Board Plus
AST Research
Profit Systems
Intel Corporation
NOTE: Previously boards from Micron Technology were listed as compatible
with the 12MHz models of the Equity II + and Equity Ill +. They
have been removed from the list because Micron no longer produces
ISA memory boards.
Q12.
A.
How do you expand the memory of the Equity 386/20?
Memory expansion in the Equity 386/20 can be accomplished by
adding SlMMs (single in - line memory modules) to the CHET - RM
board. Both 256K and 1Mb SlMMs are available from Epson
America. The 256K SlMMs are sold in 1Mb kits and the 1Mb
SlMMs are sold in 2Mb kits. Compatible third party 1Mb SlMMs are
available from Matsushita, Toshiba and CDC Enterprises. You can
also use third party memory expansion boards such as those listed
above for the Equity II +/Ill +.
PSB No: S-0047C
5 of 6
Page:
Q13.
A.
Are there any guidelines to installing the SlMMs in the Equity
386/20?
Yes, when SlMMs are installed to increase memory beyond 1Mb,
they must be installed so that banks of SlMMs are installed as
matched pairs. See the matrix below:
Memory
Bank 0
1MB
2MB
4MB
4MB
8MB
10MB
16MB
4X256KB
4X256KB
4X256KB
4X1MB
4X1 MB
4X1 MB
4X1 MB
Note:
Bank 1
Bank 2 Bank 3
4X256KB
4X256KB 4X256KB 4X256KB
4X1 MB
4X1 MB
4X1 MB
4X256KB 4X256KB
4X1 MB 4X1 MB
Refer to PSB S - 0095 for 18MB RAM Setup information.
Q14.
Is there a driver supplied with the Equity 386/20 to allow the use of
the extended memory as expanded memory?
A.
Yes, the Equity 386/20 system software includes the device driver
EEMM386EXE. This driver emulates LIM EMS 4.0 memory using
the extended memory supplied by the additional SIMMs. It will
support only the onboard memory above 1 MB, up to 15MB. This is
the maximum memory that can be installed on the CHET- RM
board. It will not support memory installed on memory expansion
boards.
Q15.
Are there any expanded memory boards that are compatible with the
Equity LT?
A.
No, the option slots on the LT require a special connector. The
hard drive controller and the LT cartridge modem are the only option
cards currently available from Epson America.
Q16.
What expanded memory boards are compatible with the Apex by
Epson?
A.
The Above Board PC from Intel Corporation has been tested by
Epson in the Apex.
PSB No: S-0047C
Page:
6 of 6
Q17.
Are there any general guidelines for determining the chip speed to
install on the memory expansion boards?
A.
Yes, if the CPU speed is 8MHz or less, use 150ns RAM chips. If
the CPU speed is 10/12MHz, use 120ns RAM chips.
Q18.
Is there anything that should be kept in mind during the installation
procedure for the memory expansion boards?
A.
Yes, when installing the memory boards in the Equity II + and Equity
Ill + (12MHz models), remember that the bus speed is 12MHz. For
example, the Intel Above Board 288 and Above Board Plus allow
you to set up the bus speed and chip speed in their installation
programs.
Q19.
What is meant by backfilling memory when using software such as
DESQview?
A.
Backfilling is a function of many expanded memory boards which
allows a portion of the board’s memory to be used as conventional
memory. In this way, you could turn a 256K system into one with
840K memory or more. In certain situations, you may want to
disable some of the computer’s conventional memory and the use
the memory on the expansion board (i.e. DESQview).
Q20.
Which Epson computers have memory settings that allow backfilling
memory?
A.
The Equity I, Equity I +, Equity II + and Equity Ill + allow backfill.
The Equity I comes with 256K standard and the Apex comes with
512K, thus allowing backfill. The Equity I + has DIP switch settings
allowing system memory to be disabled to 256K or 512K. The
Equity II+ and Equity Ill + have jumpers on the system memory
boards to allow memory to be disabled to 256K and 512K.
EPSON
EPSON AMERICA INC.
SERVICE DEPARTMENT
PRODUCT SUPPORT BULLETIN
DATE:
SUBJECT:
1/26/88
USING THE
PLUS
DEVELOPMENT
"HARDCARD"
NUMBER:
S-0035
WITH THE APEX PC
The Plus Development "HardCard 20" is a single
slot 20 MB fixed
disk mounted on an expansion slot card, for use in IBM PC/XT and
compatible computers.
The unit employs controller circuitry from
OMTI/Scientific Micro Systems, and uses 2,7 RLL encoding.
The HardCard has
been
found
to
be compatible with the Apex
computer, but there has been some confusion among customers who
are running
through the installation procedures.
This is due to
the HardCard's
special
installation
procedure
which
has been
designed
specifically for use with PC-DOS.
Because of certain
file name differences between MS-DOS and PC-DOS, the Plus install
program will not run using the APEX MS-DOS.
The HardCard is
shipped
in a partitioned and formatted state,
with a number of files included on it.
The directory of files is
as follows:
INSTALL
HCD
HCD1
HCD2
HCD3
HCD3
HCD6
PREPARE
SHELL
LIGHT
SOUND
PATCHFMT
INSTALL
EXE
BAT
BAT
EXE
DAT
DIF
SCR
BAT
BAT
COM
COM
EXE
DAT
47479
30
128
54769
13440
704
4224
235
18
145
145
12670
425
1-01-80
1-01-80
1-01-80
1-01-80
1-01-80
1-01-80
1-01-80
1-01-80
1-01-80
1-01-80
1-01-80
1-01-80
1-01-80
12:06a
12:07a
12:07a
12:07a
12:07a
12:07a
12:07a
12:08a
12:07a
12:07a
12:07a
12:08a
12:06a
These
files
comprise
the
installation
routine
(INSTALL.EXE,
INSTALL.DAT,
PATCHFMT.EXE,
PREPARE.BAT,
and SHELL.BAT), the Plus
Development
fixed disk menu program (HCD*.*), and supplemental
utilities (LIGHT.COM and SOUND.COM).
Please refer to the APEX MS-DOS manual for details on the
specific
command functions during the following installation
procedure.
Page 1 of 2
HARDCARD
INSTALLATION
- MODIFIED
FOR
THE
EPSON
APEX
in one of the option slots,
installing the HardCard
1. After
boot the computer using the APEX MS-DOS disk in drive A:.
2. Enter SYS C: to transfer MS-DOS system to the HardCard.
3. Copy COMMAND.COM and FORMAT.COM from the MS-DOS diskette into
the root directory of the HardCard.
the MS-DOS diskette and insert a blank diskette in
4. Remove
drive A:. Log onto C: and enter FORMAT A: to format the disk.
from the HardCard to the formatted diskette.
5. COPY all files
Label this diskette "Plus Utilities".
6. Remove the Plus Utilities diskette and press the RESET button
from the HardCard.
The
system
should
reboot
on the APEX.
log onto drive A:, run
7. Reinsert
the Epson MS-DOS diskette,
FDISK to partition the HardCard for MS-DOS and then run
SELECT to format the HardCard. When finished, remove the APEX
the system.
Ensure that the APEX boots
diskette
and reset
from the HardCard.
8. Reinsert the Plus Utilities diskette. Copy all the files from
the Plus Utilities diskette back into the root directory of
the HardCard. Remove and store the diskette in a safe place.
9. Copy all files from the Epson Apex diskette(s) into the
root directory of the HardCard.
10. Log into the root directory of drive C: and enter the command
PREPARE. This will run a batch file that will create 16
empty subdirectories on the HardCard, into which applications
software
will later be loaded.
11. Also in
this directory,
rename the program SHELL.BAT to
AUTOEXEC.BAT. This will cause the system to automatically
load the Plus
menu "shell" on bootup.
12. Finally, erase PATCHFMT.EXE, PREPARE.BAT, and INSTALL.*
from
the root directory of C:.
13. The HardCard installation is now complete. Test the system by
rebooting - the Plus menu "shell" should run.
NOTE:
The
original
Plus
install program creates a floppy
diskette
containing
the Plus
files, as above, but also
performs
several other operations to make it what they
refer to as the
"REINSTALL" diskette. In PC-DOS systems,
this Reinstall diskette can later be used for reformatting
the HardCard.
Using the modified APEX procedure, however,
the
"Plus Utilities" diskette that is created cannot be
used as the Reinstall
diskette. If an APEX user wants to
reformat
the HardCard,
the user should use BACKUP to
backup the contents,
run SELECT to
format, then use
BACKUP to restore the files.
You may want to copy the LIGHT.COM and SOUND.COM utilities back
to
the HardCard, as
these
files
control
visual and audible
signals that are used to indicate HardCard access.
The visual
"+"
indicator is a flashing
sign at
the upper right of the
display (defaults to ON), and the audible indicator
is a buzzing
sound (defaults to OFF).
Page 2 of 2
EPSON
EPSON AMERICA INC.
SERVICE DEPARTMENT
PRODUCT SUPPORT BULLETIN
NUMBER:
S-0031
DATE:
12/14/87
Equity Series with Microsoft Word and Serial Printers
SUBJECT:
This bulletin is to inform you of a potential problem when using
Microsoft Word, certain Equity computers and a serial printer. The
situation exists on:
Equity
Equity
Equity
Equity
Equity
Apex
I
I+
II+
III+ (10 MHz)
III+ (12 MHz)
BIOS
BIOS
BIOS
BIOS
BIOS
BIOS
rev. 2.21 or earlier
rev. 1.02
rev. 2.00
rev. 1.50 or earlier
rev. 2.00
rev. 1.00
When Word is configured to drive a serial printer via COM1 or
COM2, it will print a character every 1 to 2 seconds. A single line
of text may take up to a minute to print.
(serial output)
Word uses BIOS interrupt 14h
function 1 (send
character to port) for driving either COM port. The function number
is placed in the AH register and the interrupt called. On return, AH
is supposed to contain the line control status. However, AH is still
set to 1, indicating that a character is ready to be received. Word
then calls interrupt 14h, function 2 (receive character) and attempts
to receive the character. After 1 to 2 seconds, the routine times out
and transmission is resumed.
There are three methods of correcting this situation:
1)
If the printer supports hardware handshaking, redirect
the printer output (MODE LPT1:=COM1:) and configure
Word for LPT1. This works reliably with Epson printers
or similar devices.
2)
Epson has developed a patch program (SERFIX.COM).
This is a TSR that insures that proper status is
returned from INT 14h,
function 1. This program is
CompuServe
(Epson and Microsoft
available
from
Forums) and the Product Support Center BBS.
3)
A revised ROM BIOS has been developed for 'the above
systems. This is a limited release and will only be
supplied on an as-needed basis.
Method 1 is the easiest solution. Method 2 is effective and is
recommended for individual users. Method 3 should be reserved for
large, multi-unit upgrades on an as-needed basis.
Please contact the Systems
information.
Support Group
Page 1 of 1
if you
need additional
EPSON
EPSON AMERICA, INC.
PRODUCT SUPPORT BULLETIN
SERVICE
PSB NO.:
SUBJECT:
Q.
S-0029C DATE: 10/10/88
ORIGINATOR: REM
PAGE:
1 of
6
APEX PERSONAL COMPUTER - ANSWERS TO COMMON QUESTIONS
Where can I obtain help regarding
questions on the Apex computer?
software
or
hardware
A. PFS First Choice applications software
and end-user
the warranty
Software Publishing Corp.
provides
support for the First Choice software. Please refer to Appendix
"E"
of the First Choice User's Guide for customer support
information.
The telephone number for PFS First Choice support
is (415) 962-9002.
Apex Hardware and MS-DOS/GW-BASIC software support
support for questions
Epson America Inc.
technical
provides
regarding the MS-DOS/GW-BASIC (software) and the Apex computer,
Apex printer and Apex monitors (hardware). Customers can obtain
support by calling our Product Support Department 213 539-9955,
or by writing to:
Epson America Inc.
Product Support Department
23610 Telo Ave.
Torrance, Ca. 90505
Q. Where can I obtain warranty repair
products?
A.
service for
my Epson Apex
Epson America, Inc.
has a network of Authorized Epson Customer
Care Centers located in strategic locations across the country.
If you
require
service you
can call our toll free Consumer
Information number at 1-800-922-8911 to locate the nearest Apex
Service Center.
Q. What kind of printer can I use with the Apex?
A. The Apex comes
parallel interface which is
with a
standard
used to connect any printer or plotter with a standard parallel
interface.
A parallel printer cable (not included) is required
to connect a printer to the computer.
Epson offers three outstanding printers from the ActionPrinter
The Apex80 is an
line of 9-pin and 24-pin dot matrix printers.
Both
80 column printer and the
T750 is a 136 column printer.
The L1000 printer is an 80
have near letter quality print.
column 24-pin printer with superb letter quality print.
EPSON
AMERICA
SERVICE,
23610
TEL0
AVENUE,
TORRANCE,
CALIF.
90505
NUMBER:
S-0029C
PAGE:
2 of 6
Q. Does the Apex have a serial interface port?
A. An optional IBM PC/XT
compatible serial board may be installed
connect a serial device such as a
inside the Apex computer to
serial
printer or another computer. Many
modem,
serial mouse,
boards are available through
IBM PC/XT compatible serial
computer dealers. We recommended using a multifunction board in
order to optimize the use of available option card slots. Epson
offers a multifunction board (Epson Part No. AP-1030A-AA) which
has a serial interface port, a game-port interface and a Clock/
available from some Apex retailers
Calendar.
The
board
is
it
can be purchased directly from Epson's Accessories
i:rketing
at their toll-free telephone # 1-800-873-7766 and
orders can be placed using your credit card.
Q. Can a hard disk drive be installed?
A. Yes,
you can either replace the lower floppy disk drive with a
One
half height
install a hard disk card.
hard disk drive or
nice thing about
that you keep both
installing a hard card is
In either
floppy drives which comes in handy for disk copying.
hard disk drive
case you will lose an
option slot because the
requires
hard disk controller card. We recommend
a separate
Another thing which
a hard disk which draws 14 watts or less.
must
consider
if
you
decide
on
using
a
hard card is the
you
size (width) of the hard card. Most hard cards take up more
which means they will fit
than one slot,
usually 1-1/2 slots,
in one slot
if the board next to them is a half length board.
they will fit
The Plus Development hardcards
are very thin so
no matter what type of
board is in the adjacent slot. A less
expensive
1-1/2 slot hard card which we have tested in the
We have heard
Apex is
the Standard
Brand Flashcard-20.
who have had difficulty in
reports from a few customers
getting
not have a
we did
them operating
correctly.
Since
to other customers who have not
problem and we have spoken
had problems, we believe
those who did have problems either
had defective hard cards or did not have them installed
correctly.
Some hard
at least
installing
uses
many
power for
be on the
less
than
requires 8
disk manufacturers recommend that the computer have
a 110 watt power supply.
This is correct when
them in an IBM-PC/XT and many compatibles but Epson
which leaves plenty of
custom
low power LSI chips
added peripherals with its 80 watt power supply. To
safe side we recommend using a hard disk which draws
Development hard card only
12 watts.
The Plus
watts of power.
The most commonly
used hard drive is the Seagate ST-225, 20MB
drive. We recommend using a Western Digital (Model WD1002A-WX1)
hard disk controller card as that model has been tested with
the Apex.
Customers have reported having problems with other
cards such as the Western Digital XT-GEN board.
NUMBER:
PAGE:
S-0029C
3 of 6
Q. What kind of floppy Disk drives does the Apex have and what
kind of floppy diskettes should I use?
A. The Apex comes
two half-height, 5 1/4", 360KB
standard with
only double-sided,
sure
floppy disk drives.
Make
to use
The
double-density,
48 TPI floppy diskettes.
soft-sector,
diskette boxes are usually marked DSDD or 2S-2D, Soft-Sector,
in the computer
48TPI.
must be formatted
New blank diskettes
before being used.
Q. Can I use other types of floppy disk drives with the Apex?
A. 1.2MB,
the
Apex
half-height floppy disk
personal computer.
drives
are
not
compatible
with
The Epson 3.5",
(Epson Model
half-height,
720KB floppy drive
code A112A-AA)
tested with the Apex computer and is
has been
compatible (available from Epson computer dealers).
Q. Can I install a Math-Coprocessor chip and what type do I need?
A: A Math-Coprocessor chip
speeds up the math
is an option which
functions used in many spreadsheet and math-intensive software
applications.
electronic parts retailers
It can be bought at
and computer stores
(Epson America Inc. does not supply them).
An 8087-2
8MHz is
Math-Coprocessor
chip
which
runs at
recommended for use with the Apex computer.
An 8087 MathCoprocessor may also be
used but it will only operate reliably
when
The Maththe slower
speed (4.77MHz) is selected.
Coprocessor
chip is installed in
the socket provided on the
Apex CPU board
(the board which has the dip switches and
parallel printer interface).
The dip
switches need to be set
up to select the math-coprocessor according to the User's Guide.
Q. How can I increase the Apex RAM memory to 640K Bytes?
A.
The Apex comes
standard with 512KB of RAM memory which is
suitable for most applications.
The memory can be expanded to
640KB by adding
additional RAM memory chips to the CPU memory
$;zyback) board in the empty sockets
pro;d!ed.
Four 4464
RAM chips are
required.
supply these
Epson does
chips' directly
available from electronic parts
but
they
are
retailers.
They can
also be ordered from mail order sources
You
which advertise in computer magazines such as PC Magazine.
should be certain to order the
4464 type (150ns) RAM chips as
there are other types of 64K RAM chips which will not work.
Since this is not the standard configuration of the Apex as it
is offered,
Epson will not
provide warranty support of this
upgrade.
If service
these RAM chips should be
is required,
removed before returning the Apex for repair.
NUMBER:
Q.
PAGE:
A-0029C
Can I use the Apex
compatible computers?
Monochrome
Monitor
with
other
4 of 6
IBM-PC
A. The Apex 12" Monochrome monitor uses a composite video signal
using an RCA type connector which is compatible with the video
board supplied with the Apex computer. We have not tested it
with
other video boards but it should operate reliably with
boards providing a composite video output.
Q. Can I use the Apex color monitor with other IBM-PC compatible
computers and what are the specifications?
A. The Apex color monitor is an IBM-PC compatible, 16 color, RGB,
dual function monitor which can be set up for either ;;l;;so;
switch on the rear panel.
green
screen mode with a
or 320 x 200 (4 color) graphics
640 x 200 (black and white)
in 80 column x 25
16 colors
dot resolution.
It can display
row text mode. The dot pitch is .52mm.
Q. What other monitors are compatible with the Apex and is it
possible to use a television set?
A.
IBM-PC compatible RGB color or composite monochrome monitors
work with the video board provided with the Apex computer.
Composite color monitors will only display shades of gray.
can also be used if an EGA video
IBM compatible EGA monitors
board is installed (available from computer dealers).
may be used if a
IBM compatible TTL monochrome monitors
monochrome
graphics video board is installed (available from
board does not support TTL
computer dealers).
The Apex video
monochrome
monitors.
be used with the Apex,
A standard television
cannot
set
which
although
there are some
new TV sets being manufactured
can also be used as computer monitors with the proper interface
card. Check with the dealer to be sure. We have not tested any.
Q. Where can I get software for the Apex computer?
A.
Epson America, Inc. does not supply software other than that
You can use virtually
which is bundled with the unit as sold.
all IBM PC/XT compatible
software available at stores which
carry software.
Q. Can I use an IBM enhanced style keyboard with the Apex?
A. Yes, an IBM compatible enhanced style keyboard can be used. Dip
We have tested the
switch 1 must be set to
the off position.
Datadesk Turbo 101 keyboard with the Apex and it works fine.
NUMBER:
S-0029C
PAGE:
5 of 6
Q. How many option cards can be installed in the Apex?
A.
slots as
(expansion)
The Apex has three available option
occupiedcaiyb;he
includedavAy;;
delivered,
one
of them is
used for
slots
adapter board.
The expansion
variety of IBM-PC/XT compatible (8-bit) option cards. In order
it is recommended
to optimize the use of
these option slots,
as well as,
that a multifunction
option board be used,
type
single slot
hardcards and external modems which connect to a
serial interface port.
Q. What kind of option cards are available for the Apex computer
and where can I buy them?
A. In general,
compatible option board should work
any IBM PC/XT
a computer retail
in the Apex computer.
We suggest visiting
too extensive to list.
store
to see a wide
range of products
they are
IBM PC/XT
The products must state
specifically that
compatible.
Since there are many different manufacturers it is
boards available to make
impossible for
us to test all option
that people make
We recommend
sure they are
all compatible.
exchange the
sure to
purchase boards
from a dealer who will
board if for some reason it is not compatible. In order to make
the best use of the option slots available it is recommended to
serial port
use a multifunction type card with clock/calendar,
and game port. Epson offers a multi-function board for the Apex
computer (Model code AP1030) which can be ordered from Epson
Accessories
Marketing. They can be contacted at their toll-free
placed using your
telephone # 1-800-873-7766 and orders can be
credit card.
Q. What kind of mouse works with the Apex?
A. There are many IBM-PC compatible mice which will work with the
Apex.
interface boards which take up
Some come with their own
an option slot.
can be used with the Epson
A serial
mouse
Multifunction
board.
See your local computer dealer for more
information.
Q. What kind of joystick can I use with the Apex and where do you
connect it?
A. There are many IBM compatible joysticks available and some have
connector must
different types of connectors.
The joystick
match the connector type on the board it is being used with. An
IBM compatible joystick with a 15 pin IBM compatible connector
must be used with the
Epson Multifunction board. We recommend
using the Kraft Premium joystick as we have tested it with the
Apex using the EPSON Multifunction board.
NUMBER:
S-0029C
PAGE:
6 of 6
Q. What type of modem can be used with the Apex?
A.
IBM PC/XT compatible internal modems can be used as well as
interface port.
external
modems
to a serial
which connect
A serial interface board or multifunction option board must be
manufactures both
installed to use an
Epson
external modem.
types of modems which are available from Epson computer dealers.
The Epson Link 1200 external 1200 baud modem (Epson P/N C202A-A)
and the Epson Link 1200-PC internal modem (Epson P/N C203A-A).
Q. My computer would not work when I set the dip switches as
described in the User's Guide but it worked when I set them in
the opposite setting. Why?
A. An error was made in the original Apex User's Guide, Appendix A,
page A-2, for setting the dip switches. The book indicates that
The switches are
the switches are OFF when set to the right.
The Table (A-l) on page A-3
actually ON when set to the right.
is correct.
An errata sheet has been placed in the manuals
since this error was discovered.
Q: I can't find some of the programs referred to in the MS-DOS
3.2 manual on the MS-DOS diskette. Where are they?
A.
The GW-BASIC diskette contains many of the
which are referred to in the MS-DOS manual.
utility
programs
Q. Will my Apex work in foreign countries?
A. The Apex
in both the United States and
computer can
be used
internationally
simply by selecting the appropriate input
switch located on the rear of
voltage on the voltage selection
the unit.
The Apex will operate on either 115VAC or 230VAC at
50/60 Hz power.
is that
One thing to be aware of,
if taking an Apex overseas,
the voltage on the power outlet on the rear of the computer is
If you have a
the same as the
input voltage of
the computer.
monitor or other device
outlet make sure it
plugged into this
is capable
of operating on the same voltage and frequency that
the computer is
connected to.
Most monitors and printers are
not set up
and will be damaged if
to operate on dual voltages
plugged into the wrong AC voltage. This applies to the Apex
monitors and printers as well.
EPSON
EPSON AMERICA, INC.
PRODUCT SUPPORT BULLETIN
SERVICE
B NO.: S-0028A
UBJECT:
EPSON
DATE:
3.5"
720KB
PAGE: 1 of 1
6/29/88
FLOPPY
DISK
DRIVE
COMPATIBILITY
The purpose of this bulletin is to provide information
regarding the compatibility
of the
Epson 3.5", 720KB
floppy disk drive (Product Code A112A-AA) with the Apex
and Equity series computers.
The 3.5" floppy disk drive must be used with MS-DOS 3.2
or higher.
Please refer
information.
to
Apex
No
Equity
1
the
I
special
Not
Equity
II
Equity
III
1
table
setup
for
compatibility
required
supported
Must
Not
following
include
DRIVPARM
=
/D:1 /F:2 in CONFIG.SYSI
supported*
Equity
I+
No
special
setup
required
Equity
II+
No
special
setup
required
I
Equity
III+ 1
special
setup
required
I
No
The Epson 3.5" floppy disk drive is not compatible with the
Equity I or the Equity III.
*
Manzana Microsystems Inc. offers a 3.5", 720KB floppy disk
drive which is compatible with the Equity III computer
when used with their 3FIVE device driver.
Refer to Product Support Bulletin # S-0027A for detailed
information on
using the DRIVPARM command to configure
Equity II systems for using the 3.5" floppy disk drive.
EPSON
AMERICA
SERVICE,
23610
TEL0
AVENUE,
TORRANCE,
CALIF.
90505
Product Support Bulletin
Subject:
Apex Computer - 640KB Memory Upgrade Procedure
PSB No: S-0022A
Originator: REM 2%
Date: 6/7/89
Page: 1 of 2
The Apex by Epson comes standard with 512KB of RAM memory. This can be
expanded to 640KB by installing additional RAM chips on the Apex memory
(piggyback) board in the I.C. sockets provided. The memory board is attached to
the CPU board. This upgrade requires 4 each 4464, 21464 or 41464 (4 x 64)
DRAMS (150ns) which are available from Epson’s Accessories Marketing department
(Tel. # 800 - 873 - 7766) and should also be available at local electronic component
suppliers.
INSTALLATION INSTRUCTIONS
1. Refer to section 5 of the Apex User’s Guide (Installing Option Cards) for
information on removing and replacing the Apex top cover. Ensure that the AC
power is disconnected from the unit.
2. After the top cover is removed, unscrew the CPU board retaining screw and
disconnect the 5 connectors which are attached to the top of the CPU board.
Note the positions of the connectors for later reconnection. Refer to figure
1 for details of board and connector locations.
i!l
Figure 1
POWER
SUPPLY
PSB No: S-0022A
Page: 2 of 2
3. Carefully pull up and remove the CPU board and place the board on a static
free material with the component side up.
4. Insert the four RAM chips in the empty I.C. sockets marked U9, U10, U11, and
U12 on the memory board. Be sure to insert the RAM chips in the same
direction as the existing RAM chips with pin 1 toward the rear of the board.
Check to be certain that all chips are properly seated and that none of the pins
are bent. Refer to Figure 2 for RAM chip locations and installation direction.
I
I
Figure 2
5. Reinstall the CPU board into the Apex motherboard (slot closest to the power
supply). Reconnect the 5 connectors and board retaining screw then install the
top cover.
6. Set the dip switches on the CPU board (See Section A- 3 of the User’s Guide)
for 640KB. Switch 3 and 4 should be set in the off position. Also check the
other dip switch settings to make sure they have not been accidently changed
during the upgrade.
7. Power on the Apex system and check operation. The display should indicate
“640KB OK’ upon initial self test.
Upgraded Apex CPU boards or Memory boards requiring service should be returned
with the factory memory configuration (512KB).
The Epson Limited Warranty covers the Apex computer product as purchased. It
does not cover failures caused by improper installation of circuit boards,
modifications, or failures due to components which are not factory installed.
E P S O N
EPSON AMERICA INC.
SERVICE DEPARTMENT
SUPPORT
PRODUCT
DATE: 12/2/87
SUBJECT: EQUITY
SERIES/APEX
MATH
BULLETIN
NUMBER:
S-0019B
CO-PROCESSOR SELECTION GUIDE
The purpose of this bulletin is to assist in selecting the
appropriate numeric co-processor for use in the Epson Equity
series computers and the Epson Apex computer.
Use the following table to determine
Co-Processor is recommended for the
EPSON
COMPUTER
CPU
SPEED
which type of Numeric
corresponding computer.
NUMERIC
CO-PROCESSOR
80287-6
$
NXP
SPEED
6 MHz
Product enhanced with increased CPU speed of 6/8/12Mhz
starting with all units manufactured in the U.S.A..
Page 1 of 1
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