Epson | GT-15000 Scanner | User's Manual | Epson GT-15000 Scanner User's Manual

Epson GT-15000
®
User’s Guide
Copyright Notice
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written permission of Seiko Epson Corporation. The information contained herein is designed only for use with
this Epson scanner. Epson is not responsible for any use of this information as applied to other scanners.
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damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of
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strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.
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any consumable products other than those designated as Original Epson Products or Epson Approved Products by
Seiko Epson Corporation.
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Trademarks
Epson is a registered trademark, and Exceed Your Vision and Matrix CCD are trademarks of Seiko Epson
Corporation.
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service marks of Epson America, Inc.
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their respective owners. Epson disclaims any and all rights in those marks.
© 2007 by Epson America, Inc.
2
CPD-17264R2
2/07
Contents
WELCOME
7
About Your Scanner
About Your Software
Getting More Information
Warnings, Cautions, Notes, and Tips
7
8
9
9
Chapter 1
GETTING STARTED
11
Unpacking the Scanner
Choosing a Good Place for the Scanner
Turning the Scanner On and Off
Connecting the Scanner to Your Computer
Connecting to a USB Interface
Connecting the Scanner to a SCSI Interface
Installing the Software
11
12
13
14
14
15
16
Chapter 2
19
HOW TO SCAN
Placing Your Original Document
Scanning to a File With EPSON Scan
Basic Scanning in Home Mode
Scanning in Office Mode
Advanced Scanning in Professional Mode
Scanning Documents With PaperPort Deluxe
Scanning Text for Editing
Scanning Photographs With Adobe Photoshop Elements
Scanning With the Start Button
Setting Up the Start Button in Windows 98, Me, or 2000
20
21
22
24
26
28
31
32
35
36
3
Selecting the Scanning Area in the Preview Window
Scanning Tips
Selecting Resolution
Scaling (Resizing) Images
Scanning Color Images
37
38
38
39
39
Chapter 3
41
USING OPTIONAL EQUIPMENT
Automatic Document Feeder
Installing the Automatic Document Feeder
Scanning With the Automatic Document Feeder
Fixing Document Jams
Installing the IEEE 1394 FireWire Scanner Interface Card
Installing the Network Image Express Card
42
43
45
47
48
50
Chapter 2
53
MAINTENANCE
Cleaning the Scanner
Transporting the Scanner
53
54
Chapter 5
55
SOLVING PROBLEMS
Diagnosing Scanner Problems
Problems and Solutions
Scanner Problems
Software Problems
Quality Problems
Uninstalling and Reinstalling EPSON Scan
Where To Get Help
Epson Technical Support
Speak to a Support Representative
Purchase Supplies and Accessories
Other Software Technical Support
4
Contents
56
57
57
60
60
64
64
64
65
65
65
Appendix A SPECIFICATIONS
67
Appendix B REQUIREMENTS AND NOTICES
71
System Requirements
Important Safety Instructions
FCC Compliance Statement
Declaration of Conformity
Warranty
71
72
73
74
74
INDEX
77
Contents
5
6
Contents
Welcome
The Epson® GT-15000 is a 48-bit color, large-format professional scanner
that delivers superior results and versatility for business users. Using Epson’s
ColorTrue® II Imaging System, the scanner captures text and images with
amazingly accurate detail and color. Its 600 × 1200 dpi hardware resolution and
11.7 × 17-inch scan bed let you quickly capture incredibly sharp images from
practically any size source document.
About Your Scanner
Your Epson GT-15000 scanner includes many advanced features:
■
48-bit color depth and 600 × 1200 optical resolution let you capture crisp, clean
text and high-quality images with millions of colors and thousands of shades of
gray.
■
Scan through documents quickly, with accuracy and detail: letter-sized
monochrome pages up to 16 ppm, color up to 10 ppm (landscape at 300 dpi,
draft mode).
■
Large scan bed and optional automatic document feeder let you quickly scan
anything from a two-page book spread to a double-sided, 100-page document.
■
Built-in USB and SCSI interfaces, optional Network Image Express card, or
IEEE 1394 FireWire® interface card provide versatile connections for individual
or workgroup users.
■
Convenient a Start button on the scanner lets you place your document and start
your scan immediately. If the scanner is set up for network use, you can
automatically send the image back to your workstation.
■
EPSON Scan software provides automatic paper size detection. Includes
additional software for document management, optical character recognition, and
image editing.
7
About Your Software
The Scanner Software CD-ROM includes these software applications:
■
EPSON Scan
General-purpose driver for scanning photographs, artwork, documents, or text for
Optical Character Recognition (OCR). Includes automatic document size
recognition and three modes for progressive levels of control over your scanned
image.
■
Captiva® ISIS Driver
The Image and Scanner Interface Specification (ISIS) is a flexible, modular
standard for acquiring, viewing, converting, printing, and storing document
images.
■
ABBYY FineReader® 5.0 Sprint
A powerful, easy-to-use OCR program that lets you scan and send the text to a
word processor or spreadsheet program. You can save scanned documents in RTF,
TXT, or PDF format.
■
ScanSoft® PaperPort® Deluxe 9.0
Use this leading document management software to scan your paper documents
and then organize, file, edit, copy, fax, and e-mail them from one convenient
screen.
Adobe® Photoshop® Elements 3.0 is provided on a separate CD-ROM. This
State-of-the-art software lets you create high-quality images for print, e-mail, and the
Web. It provides sophisticated, yet easy-to-use tools for correcting and enhancing
digital images.
Note: Adobe Photoshop Elements version 3.0. does not support Microsoft®
Windows® 98 or Me. Windows 2000 is supported only for Service Pack 3 or later.
8
Welcome
Getting More Information
There are several ways to learn more about your Epson GT-15000 scanner. In
addition to this User’s Guide, here’s where to look for help:
■
Epson GT-15000 Reference Guide
See the Reference Guide for complete instructions on using EPSON Scan,
scanning in a network environment, and additional information about your
scanner. The Reference Guide is installed on your desktop when you install the
scanner software. To open it, double-click the GT-15000 Reference Guide icon
on your desktop (or click Start > Programs or All Programs > EPSON >
GT-15000 Guide > Reference Guide).
■
On-Screen Help
For more information about any of the software that came with your scanner,
click the Help button or access the Help menu.
■
Electronic Documents
FineReader Sprint, PaperPort Deluxe, and Photoshop Elements all include
electronic manuals in Adobe Acrobat® PDF format.
If none of these sources answers your questions, see “Where To Get Help” on
page 64.
Warnings, Cautions, Notes, and Tips
Please follow these guidelines as you read this manual:
Warning: Must be followed carefully to avoid bodily injury.
Caution: Must be observed to avoid damage to your equipment.
Note: Contains important information about your scanner.
Tip: Contains hints for great scanning.
Welcome
9
10
Welcome
Chapter 1
Getting Started
This chapter describes the following procedures:
■
Unpacking the scanner
■
Turning the scanner on and off
■
Connecting the scanner to your computer
■
Installing the software
Unpacking the Scanner
Remove the scanner from the box and make sure you have these items:
Scanner Software
CD-ROM
Adobe Photoshop
Elements CD-ROM
Scanner
Power cord
USB cable
Remove all the tape and packing material from the scanner. Save the packaging in case
you need it for transporting the scanner.
Warning: The scanner is large and heavy. You might need to have someone help
you unpack and lift it.
11
Choosing a Good Place for the Scanner
When deciding where to place the scanner, follow these guidelines:
■
Place the scanner on a flat, stable surface. If the scanner is tilted, it can’t operate
properly.
■
Be sure to place the scanner where you can easily unplug the power cord, near a
grounded wall outlet, and where the interface cable can reach your computer.
■
Keep the scanner away from direct sunlight and strong light sources.
■
Avoid places subject to shocks and vibrations, or high or rapidly changing
temperatures and humidity.
■
Make sure there’s enough room behind the scanner for the cables, and above the
scanner so you can fully raise the document cover.
23 inches
(573 mm)
5 inches
(132) mm
6 inches
(150 mm) or more
18 inches
(458 mm)
12
Getting Started
26 inches
(656 mm)
Turning the Scanner On and Off
Follow these steps to turn on the scanner:
1. Pull up the transportation lock on the back of
the scanner to the Unlock position.
2. Before you plug in the scanner, make sure it is
turned off (the . Power button is not pushed
in).
Transportation lock
3. Plug one end of the scanner’s power cord into
the AC inlet at the back of the scanner, and the
other end into a grounded electrical outlet.
4. Press the . Power button on the front
of the scanner to turn it on.
The green Ready light starts flashing.
5. Wait until the Ready light stops
flashing, then press the . Power
button again to turn it off.
Now see the next section to connect the
scanner to your computer, and then install
the software as described on page 16.
Ready light
. Power button
Getting Started
13
Connecting the Scanner to Your Computer
Follow the appropriate instructions below to connect the scanner to your computer’s
USB or SCSI interface.
Note: You can also install optional interface cards in the scanner and use these
for connecting to your computer system. For information about installing and
using the optional IEEE 1394 (FireWire) card or Epson Network Image Express
card, see Chapter 3, “Using Optional Equipment”.
Connecting to a USB Interface
1. Make sure the scanner is off.
2. Plug the flat end of the USB cable into any available USB port on your computer
or powered USB hub. Plug the square end into the scanner’s USB port.
Note: Your scanner may not work correctly if you use a USB cable other than the
one supplied by Epson, or if you connect your scanner to a multi-level USB hub
system.
14
Getting Started
Connecting the Scanner to a SCSI Interface
In order to use the SCSI connection, you need to make sure your computer has a
SCSI board and any necessary SCSI software installed. Then follow these steps to
connect the scanner:
1. Make sure the scanner is off.
2. If you have another SCSI device that
uses SCSI ID 2, turn the SCSI ID
switch on the back of the scanner to a
new number. Do not use 0, 1, or 7.
3. Unless your scanner is connected in
the middle of a SCSI chain, leave the
terminator switch on the back of the
scanner turned On.
4. Squeeze the lock releases on your
SCSI cable, and plug it into either
SCSI connector on the back of the
scanner. Connect the other end of
the cable to the SCSI port on your
computer.
Getting Started
15
Installing the Software
You must install the software to be able to use your scanner. Follow these steps:
1. Close all open programs and turn off any virus protection programs.
2. Make sure the scanner is OFF.
Note: If you see a screen like either of the ones below, click Cancel and turn off
the scanner. You can’t install your software that way.
3. Insert the Epson GT-15000 Software CD.
4. When you see the antivirus message, click Continue.
5. Read the Software License Agreement and click Agree. You see the installation
screen:
16
Getting Started
6. Click Install and follow any instructions on the screen to install EPSON Scan
and the other software applications. This will take a few minutes.
If you have Windows XP, during the installation you’ll see a screen asking if you
want to restart your computer. Select No, I will restart my computer later and
click Finish.
7. When installation is complete, you see this screen:
8. Click Exit.
9. Follow the instructions on the screen to register your scanner.
10. Press the . Power button to turn on the scanner.
11. Remove the CD and restart your computer.
12. If you want to install Photoshop Elements, insert the Photoshop Elements
CD-ROM after your computer restarts and follow the on-screen instructions.
(You must have Windows XP or Windows 2000 Service Pack 3 or later to install
and use the program.)
Now you are ready to scan. See page 19 for instructions.
Getting Started
17
18
Getting Started
Chapter 2
How To Scan
The EPSON Scan software included with your Epson GT-15000 provides three
modes to give you progressive levels of control over the scanning process:
■
Home Mode: Makes scanning quick and easy. It includes a simple interface,
automatic image adjustments, and preset configurations for various types of scans.
■
Office Mode: Includes a basic interface with practical scan settings designed for
documents. Choose this mode to scan multi-page documents on the optional
automatic document feeder.
■
Professional Mode: Lets you manually configure advanced image settings,
including the histogram setting, tone, color depth, balance, saturation, brightness,
and contrast.
You can use EPSON Scan either in a “standalone” mode, or by starting from another
program, such as PaperPort Deluxe or Photoshop Elements.
This chapter provides step-by-step instructions for the following:
■
Placing your original document on the scanner
■
Scanning to a file with EPSON Scan
■
Scanning documents with PaperPort Deluxe
■
Scanning text for editing (OCR)
■
Scanning photographs with Adobe Photoshop Elements
■
Scanning with the a Start button.
■
Selecting the scanning area
■
Scanning tips
19
Placing Your Original Document
This section explains how to position documents or photos on the document table for
scanning.
Note: If you’re scanning a multi-page document using the optional automatic
document feeder, see “Scanning With the Automatic Document Feeder” on
page 45.
1. Raise the scanner cover and place your document face down in the upper left
corner of the document table.
You can scan several pages or photos at the same time. Make sure you leave about
an inch of space between them on the document table.
2. Close the document cover slowly. Be careful not to move the document.
Tip: If the edges of your document don’t scan properly, move it in one-quarter
inch from the edges of the document table.
You can remove the document cover if you need to scan a thick item—such as a
book—that doesn’t fit under the cover. Simply open the cover all the way and pull
it straight up. When you reattach the cover, line the rods up with the positioning
holes and lower the cover into place.
Warning: Before removing the document cover, make sure you raise it all the
way up. This will prevent the hinges from snapping back on the springs and
possibly injuring you.
20
How To Scan
Scanning to a File With EPSON Scan
You can use the import or acquire function of a TWAIN-compliant application such
as PaperPort Deluxe or Adobe Photoshop to scan images directly into your
application, as described later in this chapter. Or you can scan directly to your
computer by starting EPSON Scan from your desktop or from the Windows Start
menu.
First, place your document or photo on the scanner as described on page 20. Then
follow these steps:
1. Double-click the EPSON Scan icon on your desktop, or click Start > Programs
or All Programs > EPSON Scan > EPSON Scan.
Note: If you have multiple scanners installed, you are prompted to choose your
scanner. Click EPSON GT-15000 and click OK.
2. Choose a mode from the Mode list at the top of the
EPSON Scan window. (See page 19 for descriptions
of the three modes.)
3. Continue with the instructions for your mode:
■
Home Mode on page 22
■
Office Mode on page 24
■
Professional Mode on page 26
4. After you finish selecting the settings for the
mode you’ve chosen, click Scan. You see
the File Save Settings window:
5. Click Browse if you want to select a
different folder to store the file in. Then
type a name for the file in the Prefix field,
choose an image type, and click OK. (For
more details, see the EPSON Scan
on-screen Help.)
How To Scan
21
Basic Scanning in Home Mode
After you start EPSON Scan and choose Home Mode, you see this window:
Select Home Mode
Follow these steps to select your scan settings:
1. Click Preview to see a preview of your scan.
22
How To Scan
2. Click the
Auto Detect button in the preview window to automatically select
your entire document, or click and drag in the preview window to create a
scanning selection area (marquee). For more information on using marquees, see
page 37.
Auto Detect
button
3. Choose a Document Type setting in the EPSON Scan window that is appropriate
for your scan.
4. Choose an Image Type setting:
■
Color for color scans
■
Grayscale for scans of black-and-white photos or images
■
Black&White for text or line art
5. Choose a Destination setting. If you want to specify a size or resolution, click
Other and choose a resolution setting (50 to 4800 dpi) or target size.
6. Select Descreening Filter to reduce moiré patterns in the image.
7. Select Color Restoration to automatically restore color in faded photos.
8. Click Brightness to open the Brightness and Contrast settings and adjust them
as desired.
9. Click Scan, then see step 5 on page 21 for instructions on saving your scanned
image.
How To Scan
23
Scanning in Office Mode
After you start EPSON Scan and choose Office Mode, you see this window:
Select Office Mode
Follow these steps to select your scan settings:
1. Click Preview to see a preview of your scan.
24
How To Scan
2. Click the
Auto Detect button in the preview window to automatically select
your entire document, or click and drag in the preview window to create a
scanning selection area (marquee). For more information on using marquees, see
page 37.
Auto Detect
button
3. Make any of these adjustments in the EPSON Scan window, as necessary:
■
Select the appropriate Image Type: Color, Grayscale, or Black&White.
■
In the Destination box, you can change the Document Source (to ADF for
example), Size, Orientation, or Resolution (50 to 1200 dpi).
■
Adjust the Brightness and Contrast settings for your image.
■
If you’re scanning printed materials, select Descreening Filter to reduce
moiré patterns in the image.
■
To sharpen the image, select Unsharp Mask Filter.
4. Click Scan, then see step 5 on page 21 for instructions on saving your scanned
image.
How To Scan
25
Advanced Scanning in Professional Mode
After you start EPSON Scan and choose Professional Mode, you see this window:
Select Professional
Mode
1. Click Preview to see a preview of your scan.
2. Click the
Auto Detect button in the preview window to automatically select
your entire document, or click and drag in the preview window to create a
scanning selection area (marquee). For more information on using marquees, see
page 37.
3. In the EPSON Scan window, choose the Auto Exposure Type: Photo to optimize
exposure for photos, or Document to optimize exposure for printed material.
4. Either click Scan to complete your scan, or continue with the instructions in the
next section to fine-tune it.
26
How To Scan
Customizing Your Scan
Follow these steps to use advanced settings:
1. Choose a color depth setting from the Image Type menu:
■
24-bit Color for the highest quality color scans
■
Color Smoothing for color documents without photographs
■
8-bit Grayscale for the highest quality scans of black-and-white photos or
images
■
Halftone if you want to select special halftone patterns
■
Black&White for text or line art
2. Click to see more options, then choose Best or Draft for the Scanning Quality
setting.
3. Choose a resolution setting (50 to 9600 dpi).
4. If you want to specify a Target Size for
your scanned image other than the
original size, select a size from the
pull-down menu. You can also click to
see more options, then type in the width
and height, or scale the image with a
percentage. If Trimming is set to On, your image is cropped to fit your specified
size. If it is Off, your image is sized to fit your specified size as closely as possible.
5. Use the Adjustment settings to modify your image as necessary. (You may have to
use the scroll bar to see these options.)
Auto Adjust – When Auto Adjust is on (the default), your software detects
and analyzes the image with the document settings you’ve specified to
determine the optimum settings for your scan. Click the button to turn it off.
Histogram Adjustment – Click this button to adjust the highlight, shadow,
and gamma input levels.
Tone Correction – Click this button to choose a preset tone curve for specific
effects or to change the tone curve manually.
Image Adjustment – Click this button to adjust the color balance, saturation,
brightness, and contrast settings.
How To Scan
27
For any of the setting windows above, you can click Reset to go back to the
default settings for your image. See the EPSON Scan on-screen help for more
information about the Adjustment options.
6. The Unsharp Mask Filter option sharpens
the image, and is on by default. You can
Click to see more options, then choose a
Level to reduce or increase the effect. To turn
it off, click on the checkbox to remove the
check mark.
7. Select the Descreening Filter option to reduce moiré patterns in the image.
To specify the source image you are scanning, click to see more options, then
choose the closest option to your source document in the Screen Ruling menu.
(You may need to use the scroll bar to see this menu.)
8. For faded photographs, you can select Color Restoration to restore the colors.
9. Click Scan, then see step 5 on page 21 for instructions on saving your scanned
image.
Scanning Documents With PaperPort
Deluxe
The PaperPort Deluxe software included with your scanner lets you scan and manage
a variety of documents. You can use PaperPort to file and organize documents on
your computer just as you would handle paper documents, with the added
convenience of searching by content as well as title.
First, place your document or documents on the scanner as described on page 20.
Then follow these steps to scan with PaperPort Deluxe:
1. To start PaperPort, click Start > Programs or All Programs > ScanSoft
PaperPort 9.0 > PaperPort.
28
How To Scan
You see the PaperPort desktop, with several sample documents and images:
Scan
button
2. Click the Scan button.
You see these settings on the left side of the screen:
3. Select EPSON GT-15000 and Document. Make
sure you don’t select WIA-EPSON GT-15000.
4. Click the Scan button. EPSON Scan opens.
Scan
button
5. Choose Office Mode from the Mode list at the top
of the EPSON Scan window. If you see a warning
message about closing the preview window, click OK.
How To Scan
29
You see the EPSON Scan Office
Mode settings:
6. Choose an Image Type:
■
Color for documents with color
■
Grayscale for documents with
grayscale images or black and
white photos
■
Black&White for plain text
documents
7. Click Preview.
8. Click the
Auto Detect button
in the preview window to
automatically select your entire
document, or click and drag in the
preview window to create a scanning
selection area (marquee). For more
information on using marquees,
see page 37.
9. Make any of these adjustments, as necessary:
■
Select a resolution.
■
Adjust the Brightness and Contrast settings for your image.
■
If you’re scanning printed materials, select Descreening Filter to reduce the
moiré patterns in the image.
■
To sharpen the image, select Unsharp Mask Filter.
10. Click the Scan button.
Your document is scanned, then displayed on the PaperPort desktop. You can file
it, send it to an application, email it, or work with it in PaperPort.
For more information, see the PaperPort Help or User’s Guide (on the PaperPort
Help menu).
30
How To Scan
Scanning Text for Editing
The ABBYY FineReader Sprint software included with your scanner lets you convert
almost any printed document to text you can edit. Place your document(s) on the
scanner as described on page 20. Then follow these steps to scan text for editing:
1. To start ABBYY FineReader, click Start > Programs or All Programs >
ABBYY FineReader 5.0 Sprint. You see the program window with menus and
buttons at the top.
2. Click the Scan&Read button.
EPSON Scan opens.
3. Choose Office Mode from the
Mode list at the top of the EPSON
Scan window. You see the EPSON
Scan Office Mode settings:
4. For most text scanning, choose
Black&White and use the default
settings, as shown.
5. Click the Scan button. Your
document is scanned and opens in
the ABBYY FineReader window.
6. Click the Save button. You see a
standard Windows file save window.
Choose a location, file name, and
one of the following file types:
■
rtf: for editing in Microsoft
Word.®
■
pdf: for a “portable document
file” that you can use in Adobe
Acrobat.
■
txt: for an unformatted text file
that you can open in many different programs.
Scan button
How To Scan
31
You can also click the down arrow next to the Save button and choose to send the
text to Microsoft Word or Excel,® or Adobe Acrobat.
For more information about ABBYY FineReader, open the Help menu at the top of
the screen or click Start > Programs or All Programs > ABBYY FineReader
Tools > ABBYY FineReader 5.0 Sprint User’s Guide.
Scanning Photographs With Adobe
Photoshop Elements
Adobe Photoshop Elements provides a variety of powerful tools for image editing,
along with recipes and step-by-step instructions for using the tools. First, place your
photo or photos on the scanner as described on page 20. Then follow these steps to
scan photos with Photoshop Elements:
1. Double-click the Adobe Photoshop Elements 3.0 icon on your desktop. You see
the Photoshop Elements window:
Click Start
From Scratch
32
How To Scan
2. Click Start From Scratch.
3. Select Import from the File menu and then select EPSON GT-15000. EPSON
Scan opens:
4. Choose the Home Mode from the Mode list at the top of the EPSON Scan
window. (If you want to use the Professional Mode, see page 26.)
5. Click the Preview button to see a preview of your scan.
6. Click the
Auto Detect button in the preview window to automatically select
your entire image, or click and drag to create a scanning selection area (marquee).
For more information on using marquees, see page 37.
Note: If the scanned image in the preview window has a blue box around it,
you’re previewing in thumbnail mode. This allows you to scan multiple photos
and automatically select them. If you want to select part of an image, click the
arrow beside the Preview button in the EPSON Scan dialog box and select
Normal from the pull-down menu. Then click the Preview button to preview in
normal mode.
How To Scan
33
7. In the EPSON Scan window, choose Photograph in the Document Type list.
8. Choose Color, Grayscale, or Black&White for the Image Type.
9. Choose a Destination setting:
■
Screen/Web if you will only view your image on the screen
■
Printer if you’re printing the image
■
Other if you want to specify a resolution
10. Select a Target Size if you want to specify any size other than that of the original
document.
11. Select the Descreening Filter option to reduce moiré patterns in the image.
To specify the source image you are scanning, click to see more options, then
choose the closest option to your source document in the Screen Ruling menu.
(You may have to use the scroll bar to see this menu.)
12. For faded photographs, you can select Color Restoration to improve the colors.
13. Click the Brightness button to adjust the Brightness and Contrast settings, if
necessary.
14. Click Scan. If you are scanning multiple photos, each one is scanned
individually.
15. Click Close to exit EPSON Scan and work with your image(s) in Photoshop
Elements.
For more information about using Photoshop Elements, click the Help menu at the
top of the screen, or see the Getting Started Guide.pdf in the \Program Files\
Photoshop Elements folder.
34
How To Scan
Scanning With the Start Button
You can use the a Start button on your scanner to open EPSON Scan, and then scan
your document as described below. Or, you can set up the a Start button to open any
compatible program on your computer and start scanning.
If you have set up the scanner on a network, you can use the a Start button to scan
automatically and send the document to an individual computer. For instructions on
network scanning, see your on-screen Reference Guide.
First, place your document or photo on the scanner as described on page 20. Then
follow these steps to use the a Start button:
1. Press the a Start button.
a Start button
If you’re using Windows 98, Me,
or 2000, EPSON Scan opens and
you’re ready to scan. If you want
to have a different application
open, see the instructions on the
next page.
If you’re using Windows XP, you
see this window:
2. Select the program you want to use.
To have the program open automatically
whenever you press the a Start button, check
Always use this program for this action.
3. Click OK.
Note: If you want to change the program after
you set up the a Start button, do the following.
Open the Scanners and Cameras utility in the
Windows Control Panel, right-click
EPSON GT-15000 and select Properties. Click
the Events tab and choose the Start Button.
Under Actions, select the program you want
the a Start button to start.
How To Scan
35
Setting Up the Start Button in Windows 98, Me,
or 2000
EPSON Scan opens by default when you press the a Start button. If you want to
have a scanning application open instead, follow these steps:
1. Click Start > Settings > Control Panel.
2. Double-click the Scanners and Cameras icon.
3. If you’re using Windows 98 or 2000, select your scanner from the list of devices
and click Properties.
If you’re using Windows Me, right-click the EPSON GT-15000 icon and select
Properties.
4. Select the Events tab. You see a window
like the one on the right:
5. Make sure Start Button is selected under
Scanner events.
6. Click the checkbox for the application
you want the a Start button to open.
Make sure you clear the checkboxes for all
the other applications.
If you want to choose from a list when
you press the a Start button, you can
select multiple applications.
7. Click Apply, then click OK.
36
How To Scan
Selecting the Scanning Area in the Preview
Window
The preview window lets you select the area of your image that you want to scan with
a marquee (a frame that you draw around the previewed image). You can create up to
50 marquees at one time. The currently selected marquee has a moving, dotted line.
EPSON Scan adjusts the image quality settings to optimize each selected area.
Auto Detect
button
Currently
selected
marquee
■
To automatically create a marquee around the entire image (and cut out the
document table area) click the
Auto Detect button.
■
To select the area to scan, click and drag in the preview window. A marquee
appears around the selection.
■
To move the marquee, move the cursor to its center. When the cursor turns into a
hand symbol, click and drag the marquee to a new position.
How To Scan
37
■
To resize the marquee, move the cursor to an edge or corner of the dotted line.
When the cursor turns into an arrow symbol, click and drag to resize the
selection area.
■
To zoom to the selected area, click the
Zoom button. If you have multiple
marquees, the currently selected one appears in the Zoom preview.
■
To erase a marquee, click the marquee and click the
■
To create multiple marquees of the same dimensions, select one marquee, then
click the
Duplicate button.
■
To scan all selected areas at once, click the All button.
Delete button.
Scanning Tips
Getting the best scan possible depends on several factors, including the quality of your
original and the resolution you select. The better your original is, the better your scan
will be. To get the best possible scan, keep the document table clean, and make sure
the document is flat against the glass surface. You can make many corrections in your
scanning software. For additional photo retouching, use an image editing program
such as Adobe Photoshop Elements.
Selecting Resolution
Resolution refers to how many dots per inch (dpi) or dots per centimeter (dpcm) your
image contains. The best resolution for a scanned image depends on the type of image
you’re scanning and your final output device.
If you want to print the image in its original size (1:1 ratio), scan it at 300 dpi. To
enlarge photographs or scan documents for your OCR software application, select a
resolution of 400 to 600 dpi. If you’re scanning an image to view on-screen,
choose 96 dpi.
38
How To Scan
Follow the guidelines in this table for selecting a resolution:
Type of scan
Resolution
Photograph
300 dpi
Text with images
400 dpi
Line art
300 to 1200 dpi
Image for web
96 to 150 dpi
Text for OCR
400 dpi
Newspaper
400 dpi
Magazine
300 dpi
Scaling (Resizing) Images
If you plan to enlarge your image, it’s better to enlarge it by scanning at a higher
resolution. If you change the image resolution or size in an application, you lose image
quality. Keep this in mind when scanning small photos that you plan to enlarge.
Scanning Color Images
If the colors in your scanned image don’t match those in your original document, try
experimenting with the Document Type/Image Type settings and Image Adjustment
settings to adjust the colors. Also, try selecting just the area that you want to scan with
a marquee (see page 37). This will let the scanner software choose the optimum color
and exposure settings for that part of the image. If there is a border around your image
or if the document cover is in the scanning area, this may adjust the exposure and
colors in your scan.
How To Scan
39
40
How To Scan
Chapter 3
Using Optional Equipment
Three options are available for the Epson GT-15000:
■
Automatic document feeder (B813212)
■
Epson IEEE 1394 FireWire scanner interface card (B808342)
■
Epson Network Image Express scanner interface card (B12B808393)
You can purchase these accessories from an authorized Epson reseller. To find the
nearest reseller, call 800-GO-EPSON (800-463-7766). You can also purchase online
at www.epsonstore.com (U.S. sales) or www.epson.ca (Canada sales).
Follow the instructions in this chapter to:
■
Unpack and install the automatic document feeder
■
Scan with the automatic document feeder
■
Fix jams in the automatic document feeder
■
Install the IEEE 1394 FireWire scanner interface card
■
Install the Network Image Express card
41
Automatic Document Feeder
The automatic document feeder (B813212) allows you to load and scan multiplepage documents. You can scan up to 100 sheets at a time, either one-sided or
two-sided.
When you unpack the automatic document feeder, make sure you have the parts
shown below. If any items are missing or damaged, contact your Epson dealer, or call
Epson at (562) 276-4382 (in the United States) or (905) 709-3839 (in Canada).
Automatic
document feeder
Feet
Screwdriver
Screws
Knobs
Warning: The automatic document feeder is large and heavy. You’ll need to have
someone help you unpack it and set it up.
Note: Although the automatic document feeder comes with four feet, you need
only the two smaller ones to connect it to the scanner. (The other feet are for
another scanner model.)
42
Using Optional Equipment
Installing the Automatic Document Feeder
1. Make sure your scanner is turned off and
the power cord is unplugged.
2. Open the document cover, then grasp the
back of the cover and lift it off the scanner.
Warning: Before removing the document
cover, make sure you raise it all the way up.
This will prevent the hinges from snapping
back on the springs and possibly injuring you.
3. Make sure the document table is clean and
free of dust.
4. Attach the two smaller feet to
the automatic document
feeder, as shown on the right:
5. Insert the two installation screws into the holes on the back of the scanner, then
tighten the screws with the screwdriver that came with the automatic document
feeder.
Using Optional Equipment
43
6. Align the screws with the holes in the automatic document feeder. Then slide the
holes over the installation screws. Make sure the small pegs below the holes on the
feeder go all the way into the back of the scanner.
Warning: Have someone help you lift the automatic document feeder.
7. Secure the knobs to the ends of the
installation screws using the screwdriver.
Make sure the base of the feeder is flush
against the back of the scanner.
8. Attach the cable to the scanner’s ADF
connector and tighten the screws.
44
Using Optional Equipment
9. Make sure the switch on the
underside of the feeder is set towards
the circle, as shown. Then lower the
automatic document feeder.
10. Once the automatic document
feeder is attached, you can plug in
the scanner’s power cord, connect
the cable, and turn on the scanner.
Note: If you’re using the SCSI
connection, you need to restart your
computer after plugging in the feeder.
Scanning With the Automatic Document Feeder
Your automatic document feeder can hold up to 100 pages at a time. You can load
letter-size or smaller pages in either landscape or portrait orientation. You can load
larger pages in the portrait orientation only.
Follow these guidelines when scanning with the automatic document feeder:
■
Make sure the ink on the document is dry.
■
Make sure the document has no holes, cut-outs, wrinkles, tears, carbon coating,
staples, or other attachments.
■
Make sure the document is not folded near the edges and is not a multi-part form.
■
Do not place photos or valuable original artwork in the feeder. These should be
scanned individually on the document table.
Using Optional Equipment
45
Follow these steps to scan:
1. Slide the edge guide all the way out.
2. Insert your document face up in the feeder, bottom edge first, until it meets
resistance.
Note: Don’t push the document into the feed path or the pages may jam.
3. Move the edge guide so it touches the
edge of your paper.
4. Scan your document. Follow these guidelines to use EPSON Scan:
■
Select the Office Mode from
the Mode list.
■
Select ADF-Single-sided or
ADF-Double-sided as the
Document Source.
■
If you want to scan only part of
the document page, load the
first page only.
Click the Preview button.
The first page is ejected. Adjust
the marquee in the Preview
area, then load your entire
document. When you click
Scan, the scanner scans the
area defined by the marquee
on each page.
46
Using Optional Equipment
Note: You can still scan individual pages, if you want. Just lift the automatic
document feeder and place your document face down on the document table.
Select Document Table as the Document Source in EPSON Scan. Be sure to
close the automatic document feeder before scanning. If you open it while
scanning, you’ll get an error.
Fixing Document Jams
If a document gets jammed in the feeder, follow these steps to clear it:
1. Lift up the feeder and determine where the jam occurred.
2. If the jam is on the left, open the left cover. If the jam is on the right, open the
right cover. Slowly pull the jammed pages out of the feeder mechanism. Be careful
not to tear the paper.
Left jam
Right jam
If a page tears, open the middle cover
and remove it as shown:
3. After removing the jammed pages, close
the covers and lower the feeder. Make
sure the red Error light is off and the
green Ready light isn’t flashing before
trying to scan.
Using Optional Equipment
47
4. If the error isn’t cleared, turn your scanner off and then on again. Also, close
EPSON Scan. Don’t restart EPSON Scan until the green Ready light stops
flashing.
Note: If you attempt to preview or scan before the scanner is ready, EPSON Scan
may stop responding. If this happens, restart your computer.
Installing the IEEE 1394 FireWire Scanner
Interface Card
The IEEE 1394 FireWire scanner interface card
(B808342) offers high-speed image transfer and
flexible connectivity for your scanner. It supports a
peak data transfer rate of 400 Mbps, and allows you
to connect multiple IEEE 1394 devices. The card
and included cable are shown on the right:
To use the IEEE 1394 FireWire interface card, your
system must have the following:
■
Built-in IEEE 1394 FireWire port or IEEE
1394 FireWire PCI card (OHCI-compliant)
■
Pre-installed version of Windows XP, 2000 Professional, or Me
Follow these steps to install the IEEE 1394 FireWire card in your scanner and
connect it to your computer:
1. Turn off the scanner and disconnect the power cord and any cables.
Caution: Static electricity can damage electronic components like the IEEE 1394
FireWire scanner interface card. To discharge static electricity, touch the
scanner’s metal frame before handling the card.
48
Using Optional Equipment
2. Remove the two screws securing the shield
plate to the scanner’s optional interface slot.
Then remove the plate.
Put the screws and shield plate in a safe place
in case you want to reinstall the shield plate
later.
3. Turn the card over so that the
component side is facing down, and
insert it in the optional interface slot.
4. Push gently until the card is firmly
seated.
5. Tighten the retaining screws and
reconnect the scanner’s cables.
6. Plug one end of the IEEE 1394 cable
into the IEEE 1394 port on the card,
and the other end into an IEEE 1394
(FireWire) port on your computer.
Using Optional Equipment
49
Installing the Network Image Express Card
The Network Image Express card (B12B808393) allows you to share your scanner
without the need for a server. The card supports 10BaseT/100BaseT full and half
duplex networks.
Any computer on the network that has the
EPSON Scan software installed can scan and
import a document from the Epson
GT-15000.
For information on setting up and using the
scanner on a network, see your on-screen
Epson GT-15000 Reference Guide.
Follow these steps to install the card in your scanner and connect it to your network:
1. Turn off the scanner and disconnect the power cord and any cables.
Caution: Static electricity can damage electronic components like the Network
Image Express card. To discharge static electricity, touch the scanner’s metal
frame before handling the card.
2. Remove the two screws securing the shield
plate to the optional interface slot. Then
remove the plate.
Put the screws and shield plate in a safe
place in case you want to reinstall the
shield plate later.
3. Turn the card over so that the
component side is facing down, and
insert it in the optional interface slot.
4. Push gently until the card is firmly
seated.
5. Tighten the retaining screws and plug in
the scanner.
50
Using Optional Equipment
6. To initialize the card, turn on the scanner while holding down the Reset button
on the card for about 10 seconds. The red and green lights on the card turn on.
Lights
Reset button
7. Wait until the red and green lights turn off, then turn off the scanner.
8. Connect an Ethernet cable to the connector on the card. Make sure you use a
Category 5 shielded twisted-pair cable.
9. Connect the other end of the cable to your network hub.
For information on configuring the scanner for your network, see the Epson Network
Image Express Card User’s Guide that came with the card.
Using Optional Equipment
51
52
Using Optional Equipment
Chapter 2
Maintenance
To protect your scanner and ensure optimum performance, follow the instructions in this
chapter to clean and transport the scanner.
Cleaning the Scanner
1. Press the . Power button to turn the scanner off, and unplug the power cord.
2. Use a soft, damp cloth and mild detergent to clean the outer case.
3. Clean dust and smudges from the document table glass with a soft, dry cloth (a microfiber
glass cleaning cloth is recommended). You can also use compressed air dust remover sprays.
Dust on the glass can cause white spots to appear in your scanned image.
To remove grease, use pretreated lens/scanner wipes.
Caution: Always unplug the scanner before cleaning.
Don’t let water or any other liquid get into the scanner mechanism or electronic
components. This could permanently damage them.
Never use a harsh or abrasive brush or cleaning product to clean the document table. A
damaged glass surface can decrease the scanning quality.
Never use alcohol, thinner, or corrosive solvent to clean the scanner. These chemicals can
damage the scanner components as well as the case.
Don’t spray lubricants inside the scanner and be careful not to spill liquid into the scanner
mechanism or electronic components. This could permanently damage them.
Never open the scanner case. If you think repairs or adjustments are necessary, consult
your dealer or contact Epson.
Unplug the scanner and refer servicing to qualified service personnel if the power cord or
plug is damaged, if liquid has entered the scanner, if the scanner has been dropped or the
case damaged, or if the scanner does not operate normally or exhibits a distinct change in
performance.
53
Transporting the Scanner
Always secure the carriage when you transport the scanner a long distance or store it
for an extended time.
1. If you’re using the automatic document feeder, remove it from the scanner and
replace the scanner cover.
Warning: Make sure you have someone help you lift the automatic document
feeder.
2. Turn on the scanner and wait until the carriage moves left to the home position.
Then turn off the scanner.
3. Push down the transportation lock
at the back of the scanner to the
Lock position.
4. Use the scanner’s original box, or a
similar box with enough packaging
material to prevent movement
inside the box.
Transportation lock
5. Pack the automatic document
feeder in its original box, or use a similar box with enough packaging material to
prevent any movement inside the box.
54
Maintenance
Chapter 5
Solving Problems
This chapter explains how to interpret the signals from your scanner’s lights, and gives
you basic steps for diagnosing and solving scanner problems. It also tells you how to
uninstall your software and how to contact Epson.
See “Diagnosing Scanner Problems” in the next section to determine what the cause
of your scanner problem might be. Then see these sections for solutions:
■
Scanner Problems
■
Software Problems
■
Quality Problems
■
Uninstalling and Reinstalling EPSON Scan
■
Where To Get Help
Tip: It’s a good idea to check Epson’s support web site periodically for possible
updates to your scanner software. Visit http://support.epson.com and check to
see if there is new software available, free of charge, for downloading to your
computer. Download instructions are posted for your convenience.
55
Diagnosing Scanner Problems
You can diagnose some problems by checking the scanner’s lights, as described in this
section. If you don’t find the answer here, see “Problems and Solutions” on page 57.
Error light
Ready light
a Start button
. Power button
Light
Scanner Status
Ready light is on or
flashing.
The green Ready light is on when the scanner is ready to scan.
It flashes when scanning is in progress.
Error light is flashing;
Ready light is off.
There’s a problem with your cable connection. Reconnect the
cable to both the scanner and your computer, and then restart
your computer. If this doesn’t work, try using a different cable.
If you have a USB connection, use the USB cable that came
with your scanner. If you have a SCSI connection, always
restart your computer after changing or reconnecting the cable.
Error and Ready
lights are both on.
The scanner has received an incorrect command from your
scanning software. Try scanning again.
Error and Ready
lights are both off.
Make sure your scanner is connected to a working outlet, then
press the . Power button. Restart your computer.
If the green Ready light doesn’t come on, there may be a
problem with the automatic document feeder, or the cover
may be open. Make sure the cover or automatic document
feeder is closed. If you are using the feeder, make sure a
document is loaded, and pages are not jammed.
Error and Ready
lights are both
flashing.
56
Solving Problems
Check that the transportation lock on the back of the scanner is
set to Unlock. If not, unlock the scanner, then turn it off and
back on again. Restart your computer. If this doesn’t solve the
problem, contact Epson as described on page 64.
Problems and Solutions
Here are some troubleshooting tips if you’re having trouble setting up your scanner,
scanning, or getting the quality you want from your scans.
Scanner Problems
■
If you’re using the automatic
document feeder, make sure a
document is loaded, and pages are
not jammed. If a jam occurs, remove
the jammed pages as described on
page 47.
■
If you’re using the SCSI connection,
make sure the SCSI ID is set
between 2 and 6. If you reset the
SCSI ID switch on the back of the
scanner, turn the scanner off and
then on again. Then restart your
computer.
The Ready light doesn’t come on or
flashes.
■
■
The Ready light flashes when
scanning is in progress. If you are
scanning a large file, wait for
scanning to finish.
Make sure the scanner power cord
is securely plugged into the
scanner and the power outlet, and
that the scanner is turned on. If the
scanner was unplugged or off,
restart your computer before trying
to scan.
■
Check that the power outlet is
working and provides sufficient
power for the scanner.
■
If you’re using the automatic
document feeder and both the
Ready and Error lights are off,
make sure the feeder is closed.
Turn off the scanner, then
reconnect the feeder to the ADF
connector on the back of the
scanner. Turn the scanner back on
and restart your computer.
You see an error message when you
try to scan.
■
Make sure your scanner is turned
on.
■
Check your cable connections.
■
If you have a USB connection, use
the cable that came with the
scanner. Try using a different USB
port. If your scanner is connected to
a USB hub, connect it directly to the
computer’s USB port.
Solving Problems
57
■
■
■
■
■
■
58
Check the Device Manager in the
Windows Control Panel System
utility. If you see a ! or ? mark, or
the scanner appears as an
Unknown Device, remove the
scanner. Uninstall and reinstall
EPSON Scan as described on
page 64.
If you have a SCSI connection,
turn off both your scanner and
computer. Then turn on your
scanner before you turn on the
computer.
If you have a SCSI connection,
make sure your SCSI board is
installed correctly. Check the
Device Manager in the Windows
Control Panel to make sure the
SCSI board is listed.
If the SCSI board is found but not
the scanner, check the terminator
switch and SCSI ID switch on the
back of the scanner. Make sure the
SCSI ID doesn’t conflict with
another SCSI device. Unless the
scanner is in the middle of a SCSI
chain, the terminator switch
should be set to ON.
If you’ve replaced your SCSI board
or changed the SCSI ID, you may
need to uninstall and reinstall your
scanner software. See the
instructions on page 64.
Check for IRQ conflicts with
built-in options.
Solving Problems
■
If you purchased the IEEE 1394
scanner interface card as an option,
make sure that it is installed
correctly. (See page 48.)
■
If you are using the scanner on a
network, make sure your EPSON
Scan settings are configured for
network operation.
■
If all else fails, uninstall and
reinstall your software as described
on page 64.
■
If you are using the automatic
document feeder, make sure the
base of the feeder is flush against
the back of the scanner.
The scanner doesn’t scan your
image.
■
Make sure the scanner is ready to
scan. Wait until the Ready light
stops flashing and remains on.
If you attempt to preview or
scan before the scanner is ready,
EPSON Scan may stop
responding. If this happens,
restart your computer.
■
Make sure the scanner’s
transportation lock is in the
Unlock position.
■
Check the Device Manager in the
Windows Control Panel System
utility. If there is an Unknown
Device icon, select it and click
Remove.
■
■
■
If you’re using software like Adobe
Photoshop Elements or PaperPort
Deluxe, make sure you select
EPSON GT-15000 as your
scanner or import source.
Make sure the SCSI ID switch on
the back of the scanner is not set to
the asterisk (*), and that it’s set to a
number that doesn’t conflict with
any other SCSI devices. If you
reset the SCSI ID switch, turn the
scanner off and then on again.
Then restart your computer.
Make sure you have enough
memory to scan your image. If
you’re scanning a large image or
scanning at a high resolution,
close any unnecessary programs.
Try scanning at a lower resolution,
or select part of the image to scan.
If you still cannot scan, you may
need to upgrade your RAM.
■
If you have a SCSI ZIP drive, it
may be interfering with your
scanner. Disconnect the ZIP drive,
restart your computer, then try
scanning again.
■
If you’re using the optional
automatic document feeder, run
EPSON Scan in Office Mode or
Professional Mode, and select
When previewing a scan, you see a
message that the document could
not be located.
Make sure you’ve selected the correct
Document Type in EPSON Scan.
You can’t scan multiple images.
■
Position photos or documents at
least an inch apart.
■
Make sure the application you are
using supports multiple image
scanning.
Pages jam in the automatic
document feeder.
Remove the jammed pages, following
the instructions on page 47.
The scanner doesn’t start when you
press the a Start button.
Check the Events tab in the scanner’s
properties window. Make sure Take
no action or Disable device events
are not selected.
ADF-Single-sided or
ADF-Double-sided as the
Document Source. Also, make
sure the original document is
inserted face up.
Solving Problems
59
Software Problems
Quality Problems
EPSON Scan doesn’t work properly.
■
Make sure your system meets the
minimum requirements. See the
requirements on page 71.
■
Check your computer’s memory.
If you’re running other software at
the same time, have many device
drivers, or you’re scanning a large
image, the computer may not have
enough memory. (See your
software and computer manuals.)
■
Check your software installation.
Make sure that your software is
correctly installed and set up. If all
else fails, uninstall your software,
then reinstall it.
You can’t select ADF as the
Document Source (Office Mode or
Professional Mode).
■
■
Make sure the optional automatic
document feeder is installed
correctly and securely connected to
the ADF connector on the back of
the scanner. If you need to reinstall
or reconnect it, restart your
computer afterward.
■
Decrease the brightness setting in
EPSON Scan Office or Home
Mode.
■
Select Professional Mode and
adjust the exposure using the
Auto Adjust button.
■
Select Professional Mode and
adjust the Gamma setting using
the
Histogram Adjust button.
■
Check the condition of your
original. If the document is
damaged, dirty, or wrinkled, these
imperfections will show up in your
scan.
■
Make sure the document is placed
flat against the document table.
Try turning the scanner off then
back on.
You can’t open PaperPort Deluxe.
Restart Windows, then try opening
PaperPort again.
60
Your scanned image is faint or out of
focus.
Solving Problems
Your scanned image is blurred or
distorted.
Check the position and condition
of your document. Make sure it is
placed flat against the document
table glass. If only part of the
image is blurred, part of your
document may be wrinkled or
warped.
The edges of the document aren’t
scanned.
■
Don’t place your document right
up against the edges of the
document table. Move the
document about a quarter of an
inch away from the edges.
■
Make sure the document table
glass is clean.
■
■
Make sure you didn’t accidentally
move the document during
scanning.
■
Make sure the scanner is on a flat,
stable surface.
If colors are patchy or distorted at
the edges of the image, the
document may be too thick, or
there may be outside light
interfering with the scan. If you are
scanning without the cover, place
paper over the edges of the
document to block outside light.
■
Solving Problems
61
Your image is too dark.
■
Increase the brightness setting in
EPSON Scan Office or Home
Mode.
■
Select Professional Mode and
adjust the exposure using the
Auto Adjust button.
■
Select Professional Mode and
adjust the Gamma setting using
the
Histogram Adjust button.
■
Try different combinations of
gamma and color settings in
EPSON Scan. Click the
Configuration button at the
bottom of the window, then make
any changes on the Color tab.
■
Change the Destination setting in
the Home or Office Mode.
Your image scans at an angle.
Check the position of your document.
It may be placed at an angle on the
document table. Align it so the
horizontal and vertical edges are
carefully aligned with the scales on the
top and side of the document table.
A line of dots is missing from the
image.
■
When a line of dots is missing
from the scanned image on your
screen, the scanner sensor has
malfunctioned. Contact Epson.
■
When a line of dots is missing
from your printouts, your printer
has malfunctioned. See your
printer manual.
Straight lines in the image come out
jagged.
Make sure the document is aligned
with the scales on the top and side of
the document table.
62
Solving Problems
The colors in your scanned image
look different from the colors in the
original document.
■
Make sure the Image Type setting
in EPSON Scan is correct.
■
Try different combinations of
gamma and color settings in
EPSON Scan. Click the
Configuration button at the
bottom of the window, then make
any changes on the Color tab.
■
Exact color matching is difficult.
Check your software and monitor
documentation for information on
color matching and calibration.
The printed image is larger or
smaller than the original.
You can’t judge the size of the printed
image by what you see on your screen.
The image size settings in your scanner
software determine the size of the
printed image. Check the Target Size
setting in EPSON Scan.
The image doesn’t scan, or you get
only a few dots for the scanned
image.
■
Make sure the document is face
down on the document table.
■
If you’re using the automatic
document feeder, make sure the
original document is inserted
face up.
■
Select Black&White for the Image
Type and change the Threshold
setting.
Moiré (cross-hatch) patterns appear
in the scanned image.
■
Make the image size slightly
smaller.
■
In EPSON Scan, select the
Descreening Filter checkbox. If
you’re using Professional Mode,
you may have to scroll to see this
setting.
■
■
■
In Professional Mode, set the
Screen Ruling to the appropriate
setting for your document.
Use a transparent sheet between
the document and the document
table to defocus the image slightly.
The file size is too big.
Adjust your scan settings. Try setting
at a lower resolution (dpi), or scan
only part of the image.
Poor character recognition during
OCR scanning.
Adjust the Threshold setting.
Reposition the document on
the document table. Try
positioning the document at a
slight angle.
Solving Problems
63
Uninstalling and Reinstalling EPSON Scan
If you’ve tried every other solution and your system still doesn’t recognize your
scanner, try uninstalling and reinstalling the scanner software.
1. Turn off the scanner and disconnect it from the computer.
2. Double-click the Add or Remove Programs icon in the Windows Control
Panel.
3. Select EPSON Scan, and click the Change/Remove (or Add/Remove) button.
4. Follow the on-screen instructions to remove the software. If you see a message
prompting you to restart the computer, select Yes, I want to restart my
computer now, and click Finish.
Follow the instructions on page 16 to reinstall your software.
Where To Get Help
If you are having problems with EPSON Scan or your scanner, see the contact
information in the section below. If you are having problems with your other
software, see page 65.
Epson Technical Support
Epson provides these technical support services:
64
Service
Access
Internet support
Visit Epson’s support website at http://support.epson.com and
select your product for solutions to common problems. You can
download drivers and documentation, get FAQs and troubleshooting
advice, or e-mail Epson with your questions.
Automated
Telephone
Support
Automated help services are available 24 hours a day, seven days a
week. Using a touch tone telephone, call (800) 922-8911. Enter your
Epson SoundAdviceSM Express code—70505—to quickly select
GT-15000 information.
Solving Problems
Speak to a Support Representative
Before you call for support, please have the following information ready:
■
Product name (Epson GT-15000)
■
Product serial number (located on the back of scanner)
■
Proof of purchase (such as a store receipt) and date of purchase
■
Computer configuration
■
Description of the problem
Then call:
■
U.S.: (562) 276-4382, 6 AM to 6 PM, Pacific Time, Monday through Friday.
■
Canada: (905) 709-3839, 6 AM to 6 PM, Pacific Time, Monday through Friday.
Toll or long distance charges may apply.
Purchase Supplies and Accessories
You can purchase accessories from an authorized Epson reseller. To find the nearest
reseller, call 800-GO-EPSON (800-463-7766). Or you can purchase online at
www.epsonstore.com (U.S. sales) or www.epson.ca (Canada sales).
Other Software Technical Support
Software
Telephone
Fax
Online and E-mail
Adobe
Photoshop
Elements
(206) 675-6358
—
www.adobe.com/support
6:00 AM to 5:00 PM,
Pacific Time, Monday to
Friday (pay support)
ABBYY
FineReader
Sprint
(510) 226-6719
ScanSoft
PaperPort
Deluxe
(978) 977-8430
10:00 AM to 7:00 PM,
Eastern Time, Monday to
Friday (pay support)
techdocs@adobe.com
(510)
226-6069
www.abbyyusa.com
—
www.scansoft.com/
paperport/support
support@abbyyusa.com
Solving Problems
65
66
Solving Problems
Appendix A
Specifications
Scanner
General
Scanner type
Flatbed, color
Photoelectric device
Color Matrix CCD™ line sensor
Monochrome line sensor
Effective pixels
7020 × 10200 pixels (600 dpi)
Color depth
48-bit internal/24-bit external
Grayscale depth
16-bit internal/8-bit external
Maximum document size
11.7 × 17.0 inches (297 × 432 mm)
(the reading area can be specified from
your software)
Resolution
600 dpi (optical)
Maximum hardware resolution*
600 dpi (main scan)
1200 dpi with Micro Step Drive™
(sub scan)
* The maximum hardware resolution of
600 × 1200 dpi is achieved using Epson’s
Micro Step Drive technology
Speed (600 dpi, draft mode)
Color:
3.8 msec/line (approx.)
Grayscale: 1.3 msec/line (approx.)
Line art:
1.3 msec/line (approx.)
Color separation
RGB color filters on CCD
Reading sequence
Monochrome: One-pass scanning
Color byte sequence: One-pass scanning
(R, G, B)
Color line sequence: One-pass scanning
(R, G, B)
Zoom
50 to 200% in 1% increments
Command level
ESC/I-B7
FS
Pixel depth
16 bits per pixel input, 1 to 8 bits per
pixel output
Brightness
7 levels
Line art settings
Fixed threshold
TET (Text Enhancement Technology,
enable/disable selectable)
Maximum interpolated resolution
4800 dpi
67
Digital halftoning
AAS (Auto Area Segmentation,
enable/disable selectable)
3 error diffusion modes (A, B, and C)
4 dither patterns (A, B, C, and D) for
bi-level and quad-level data
(2 downloadable dither patterns)
Gamma correction
2 types for CRT display
3 types for printer
1 type user-defined
Color correction
1 type for CRT display
3 types for printer (available in color
byte sequence mode and color line
sequence mode)
1 type user-defined
Interfaces
SCSI 2 (half pitch 50-pin connectors)
USB 2.0 (Type B receptacle connector)
IEEE 1394 (FireWire), optional
10Base-T/100Base-TX, optional
Light source
Xenon gas cold cathode fluorescent
lamp
Reliability
100,000 cycles of carriage movement
(main unit MCBF)
Dimensions
Width:
25.8 inches (656 mm)
Depth:
18.0 inches (458 mm)
Height:
6.2 inches (158 mm)
Weight
Approximately 29.8 lb (13.5 kg)
Electrical
Input voltage range
100 to 120 VAC:
220 to 240 VAC:
68
Specifications
90 to 132 VAC
198 to 264 VAC
Rated frequency
50 to 60 Hz
Rated current
100 to 120 VAC: 0.8 A
220 to 240 VAC: 0.3 A
Power consumption
Operating: Approximately 50 W
Approximately 75 W
with ADF unit
Standby:
Approximately 7.5 W
Environmental
Temperature
Operating: 41 to 95 °F (5 to 35 °C)
50 to 89 °F
Storage:
–13 to 140 °F
(–25 to 60 °C)
Humidity (without condensation)
Operating: 10 to 80%
Standby:
10 to 85%
Operating conditions
Ordinary office or home conditions.
Avoid dust, direct sunlight, and
proximity to strong light sources.
Safety Approvals
120 V model
Safety:
UL 1950
CSA C22.2 No. 950
EN 60950
EMC:
FCC part 15
subpart B class B
CSA C108.8 class B
EN 55022 (CISPR Pub
22) Class B
AS/NZS 3548 class B
230 V model
Safety:
EN 60950
EMC:
EN 550022 class B,
EN 61000-3-2, 3-3
SCSI Interface
Interface type
ANSI X3T9.2/375R Revision 10L
(SCSI 2)
Logic level
TTL-compatible
ID setting
Selectable from 0 to 7
Terminator
Internal terminator (enable/disable
selectable)
Connector type
Two half pitch 50-pin connectors
USB Interface
Interface type
Universal Serial Bus Specification
Revision 2.0
Electrical standard
Full speed mode (12Mb) and High
speed mode of Universal (480 Mbps)
Serial Bus Specification Revision 2.0
Connector type
One receptacle (Type B)
IEEE 1394 FireWire
Interface type
IEEE 1394-1995 compatible
Data transfer method
Half-duplex Data/Strobe differential
serial
Synchronization method
Clock synchronization with DS-Link
Encoding/decoding
DS-Link
Logic level
3.3 V
Compatible connectors
IEEE 1394-1995 compatible
Power class
Power class code 100
No power supply from external sources
Fitted with a repeat function with bus
power
Environmental
Temperature
Operating: 41 to 95 °F
(5 to 35 °C)
Standby:
–13 to 140 °F
(–25 to 60 °C)
Humidity (without condensation)
Operating: 10 to 80%
Standby:
10 to 85%
ADF Connector
Interface type
For use with the optional automatic
document feeder (B813212)
Output voltage
21.6 to 26.4 VDC
4.75 to 5.25 VDC
Output current
0.6 A (24 V)
0.3 A (5 V)
Specifications
69
Initialization Methods
SCSI interface
Hardware: Initialized when the scanner
is turned on or the scanner
receives a SCSI Reset signal
from the SCSI interface
Software: Initialized when the
software sends the Esc @
(initialize the scanner
command), or the scanner
receives a SCSI Bus Device
message
USB interface
Hardware: Initialized when the scanner
is turned on or the USB
cable is plugged into the
USB port on the scanner
Software: Initialized when the
software sends the Esc @
command or the scanner
receives a Bus Reset from
the USB interface
Automatic Document
Feeder (B813212)
General
Paper input/output
Load face up; eject face down
Paper quantity
100 pages (55 g/m2 paper,
maximum total thickness
under 0.48 inches [12 mm])
Reliability
100,000 sheets (load/eject MCBF)
Dimensions
Width:
23.8 inches (605 mm)
Depth:
19.2 inches (488 mm)
Height:
5.3 inches (134 mm)
Weight
Approximately 28.7 lb (13 kg)
Electrical
Input voltage
22.8 to 25.2 VDC
4.75 to 5.25 VDC
Input current
24 V: 1.5 A
5 V: 0.4 A
70
Specifications
Appendix B
Requirements and Notices
System Requirements
The minimum system requirements are listed below. For optimum performance, a faster processor and
more memory are recommended. If you’re scanning high resolution images, you need more than the
minimum available hard disk space.
Note: Color and tone reproduction are subject to the display capability of your computer
system, including the video card, monitor, and software. See the documentation for these
products for details.
■
A Microsoft Windows-compatible PC with a Pentium®-equivalent processor, 233 MHz or faster
recommended
■
Preinstalled Windows 98, 2000, Me, or XP for USB connection; Windows 98, 2000 Professional,
Me, or XP for SCSI connection
■
SCSI, USB, or FireWire IEEE 1394 (Windows XP, Me, or 2000 only) port; FireWire card must
be OHCI-compliant
■
128MB RAM (256MB RAM recommended for all systems)
■
300MB available hard disk space
■
CD-ROM drive
■
SVGA color monitor with 800 × 600 resolution
■
16-bit, 65K-color display adapter card (24-bit display adapter card with millions of colors
recommended)
71
Important Safety Instructions
Read all of these instructions and save them for later reference. Follow all warnings and instructions
marked on the scanner.
72
■
Unplug the scanner before cleaning. Clean with a damp cloth only. Don’t spill liquid on the
scanner. Use a soft, dry cloth or a compressed air spray designed for cleaning electronic equipment
to clean dust from the document table glass.
■
Do not place the scanner on an unstable surface or near a radiator or heat source.
■
Use only the power cord that comes with this product. This product’s power cord is for use with
this product only. Use of another cord (or use of this cord with other equipment) may result in fire
or electric shock.
■
Use only the type of power source indicated on the scanner’s label. Always supply power directly
from a standard domestic electric outlet with the AC power cord that meets relevant local safety
standards.
■
Connect all equipment to properly grounded power outlets. Avoid using outlets on the same
circuit as photocopiers or air control systems that regularly switch on and off.
■
Do not let the power cord become damaged or frayed.
■
If you use an extension cord, make sure the total ampere rating of the devices plugged into the
extension cord doesn’t exceed the cord’s ampere rating. Also, make sure the total ampere rating of
all devices plugged into the wall outlet doesn’t exceed the wall outlet’s ampere rating.
■
Do not attempt to service the scanner yourself.
■
Unplug the scanner and refer servicing to qualified service personnel under the following
conditions: if the power cord or plug is damaged; if liquid has entered the scanner; if the scanner
has been dropped or the cabinet damaged; if the scanner does not operate normally or exhibits a
distinct change in performance. Do not adjust controls that are not covered by the operating
instructions.
Requirements and Notices
FCC Compliance Statement
For United States Users
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio or television reception. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause interference to radio
and television reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures.
■
Reorient or relocate the receiving antenna.
■
Increase the separation between the equipment and receiver.
■
Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
■
Consult the dealer or an experienced radio/TV technician for help.
Warning
The connection of a non-shielded equipment interface cable to this equipment will invalidate the FCC
Certification of this device and may cause interference levels which exceed the limits established by the
FCC for this equipment. It is the responsibility of the user to obtain and use a shielded equipment
interface cable with this device. If this equipment has more than one interface connector, do not leave
cables connected to unused interfaces. Changes or modifications not expressly approved by the
manufacturer could void the user’s authority to operate the equipment.
For Canadian Users
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment
Regulations.
Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le materiel brouilleur du
Canada.
Requirements and Notices
73
Declaration of Conformity
According to 47CFR, Part 2 and 15 for Class B Personal Computers and Peripherals; and/or CPU
Boards and Power Supplies used with Class B Personal Computers:
We:
Epson America, Inc.
Located at:
MS 3-13
3840 Kilroy Airport Way
Long Beach, CA 90806-2469
Telephone: (562) 290-5254
Declare under sole responsibility that the product identified herein complies with 47CFR Part 2 and
15 of the FCC rules as a Class B digital device. Each product marketed is identical to the representative
unit tested and found to be compliant with the standards. Records maintained continue to reflect the
equipment being produced can be expected to be within the variation accepted, due to quantity
production and testing on a statistical basis as required by 47CFR §2.909. Operation is subject to
the following two conditions: (1) this device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that may cause undesired operation.
Trade Name:
Type of Product:
Model:
Product:
Epson
Image Scanner
J151A
Epson GT-15000
Warranty
Epson America, Inc. Limited Warranty
What Is Covered: Epson America, Inc., (“Epson”) warrants to the original retail purchaser of the Epson
product enclosed with this limited warranty statement that the product, if purchased new and used in
the United States or Canada, will be free from defects in workmanship and materials for a period of
one (1) year from the date of original purchase. For warranty service, you must provide proof of the
date of original purchase.
What Epson Will Do To Correct Problems: Should your Epson product prove defective during the
warranty period, please bring the product securely packaged in its original container or an equivalent,
along with proof of the date of original purchase, to your Epson Dealer or Epson Customer Care
Center. You are responsible for all costs (shipping, insurance, travel time) in getting the product to the
service location. Epson will, at its option, repair or replace on an exchange basis the defective product,
without charge for parts or labor. When warranty service involves the exchange of the product or of a
part, the item replaced becomes Epson property. The replacement product or part may be new or
74
Requirements and Notices
refurbished to the Epson standard of quality, and at Epson’s option, the replacement may be another
model of like kind and quality. Epson’s liability for replacement of the covered product will not exceed
the original retail selling price of the covered product. Exchange or replacement products or parts
assume the remaining warranty period of the product covered by this limited warranty.
What This Warranty Does Not Cover: This warranty does not apply to refurbished or reconditioned
products. This warranty covers only normal use in the United States and Canada. This warranty does
not cover damage to the Epson product caused by parts or supplies not manufactured, distributed, or
certified by Epson. This warranty is not transferable. This warranty does not cover third party parts,
components, or peripheral devices added to the Epson product after its shipment from Epson, e.g.,
dealer-added boards, chips or drives. Epson is not responsible for warranty service should the Epson
label or logo or the rating label or serial number be removed or should the product fail to be properly
maintained or fail to function properly as a result of misuse, abuse, improper installation, neglect,
improper shipping, damage caused by disasters such as fire, flood, and lightning, improper electrical
current, software problems, interaction with non-Epson products, or service other than by an Epson
Authorized Servicer. If a claimed defect cannot be identified or reproduced in service, you will be held
responsible for costs incurred.
THE WARRANTY AND REMEDY PROVIDED ABOVE ARE EXCLUSIVE AND IN LIEU OF
ALL OTHER EXPRESS OR IMPLIED WARRANTIES INCLUDING, BUT NOT LIMITED TO,
THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE. SOME LAWS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES.
IF THESE LAWS APPLY, THEN ALL EXPRESS AND IMPLIED WARRANTIES ARE LIMITED
TO THE WARRANTY PERIOD IDENTIFIED ABOVE. UNLESS STATED HEREIN, ANY
STATEMENTS OR REPRESENTATIONS MADE BY ANY OTHER PERSON OR FIRM ARE
VOID. IN THE EVENT THE REMEDIES ABOVE FAIL, EPSON’S ENTIRE LIABILITY SHALL
BE LIMITED TO A REFUND OF THE PRICE PAID FOR THE EPSON PRODUCT
COVERED BY THIS LIMITED WARRANTY. EXCEPT AS PROVIDED IN THIS WRITTEN
WARRANTY, NEITHER EPSON AMERICA, INC., NOR ITS AFFILIATES SHALL BE LIABLE
FOR ANY LOSS, INCONVENIENCE, OR DAMAGE, INCLUDING DIRECT, SPECIAL,
INCIDENTAL, OR CONSEQUENTIAL DAMAGES, RESULTING FROM THE USE OR
INABILITY TO USE THE EPSON PRODUCT, WHETHER RESULTING FROM BREACH OF
WARRANTY OR ANY OTHER LEGAL THEORY.
In Canada, warranties include both warranties and conditions.
Some jurisdictions do not allow limitations on how long an implied warranty lasts and some
jurisdictions do not allow certain exclusions or limitations on damages, so the above limitations and
exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have
other rights which vary from jurisdiction to jurisdiction.
To find the Epson Authorized Reseller nearest you, visit our website at: http://www.epson.com.
To find the Epson Customer Care Center nearest you, visit http://support.epson.com.
You can also write to: Epson America, Inc., P.O. Box 93012, Long Beach, CA 90809-3012.
Requirements and Notices
75
76
Requirements and Notices
Index
A
D
ABBYY FineReader Sprint Plus, 8, 31 to 32, 65
Accessories, 41, 65
Adobe Photoshop Elements, 32, 65
Auto Adjust button, 27
Auto Detect button, 23, 25 to 26, 30, 33, 37
Auto Exposure Type setting, 26
Automatic document feeder
Document Source setting, 46
double-sided scanning, 46
fixing document jams, 47 to 48
installing, 43 to 45
loading pages, 45
problems, 47 to 48, 56, 60
purchasing, 41, 65
specifications, 70
using, 45 to 47
Descreening Filter setting, 23, 25, 28, 30, 34
Destination setting, 34
Document jams, fixing, 47 to 48
Document position, 20, 61
Document Type setting, 34
Documentation, 9
Double-sided scanning, 46
B
Blurred image, 61
Brightness setting, 23, 25, 27, 30, 34, 60
Buttons, 56
C
Cleaning the scanner, 53
Color problems, 62 to 63
Color Restoration setting, 23, 28, 34
Connecting scanner, 14 to 15
Contrast setting, 23, 25, 27, 30, 34
E
Electrical requirements, 68
Environmental requirements, 68
Epson
help, 64 to 65
Store, 41, 65
EPSON Scan
Home Mode, 19, 21 to 23, 33 to 34
installing, 16 to 17
Office Mode, 19, 24 to 25, 29 to 30
previewing scans, 37 to 38, 59
problems, 60
Professional Mode, 19, 21, 26 to 28
scanning to a file, 21
starting, 21
Error light, 56
Ethernet card, 50 to 51
F
Faint image, 60
FCC compliance statement, 73
File Save Settings, 21
File size, 63
FineReader Sprint, 8, 31 to 32, 65
77
FireWire
installing the scanner card, 48 to 49
scanner card specifications, 69
system requirements, 48
G
Gamma adjustment, 27, 63
H
Help
Epson, 64 to 65
software, 65
Histogram adjustment, 27
Home Mode, 19, 21 to 23, 33 to 34
Network Image Express card, 50 to 51
O
OCR scanning, 8, 31 to 32
Office Mode, 19, 21, 24 to 25, 29 to 30
Optional equipment, see Automatic document
feeder, FireWire, Network Image Express
P
IEEE 1394, see FireWire
Image Adjustment button, 27
Image quality problems, 60 to 63
Image Type setting, 30, 34
Installing
automatic document feeder, 43 to 45
FireWire scanner interface card, 48 to 49
Network Image Express card, 50 to 51
software, 16 to 17
PaperPort Deluxe
installing, 16 to 17
support, 65
using, 28 to 30
Photoshop Elements, 32, 65
Power, turning off, 13
Power, turning on, 13
Preview window, 37
Problems
automatic document feeder, 47 to 48, 56, 60
color, 62 to 63
image quality, 60 to 63
previewing scan, 59
scanner, 57 to 59
software, 60
Professional Mode, 19, 21, 26 to 28
L
R
Lights, 56
Loading documents
automatic document feeder, 45
single sheet, 20
Lock, transportation, 13, 54
Ready light, 56
Requirements
electrical, 68
environmental, 68
system, 48, 71
Resizing images, 39
Resolution
choosing, 27, 38 to 39
maximum, 67
I
M
Maintenance, 53 to 54
Moving scanner, 54
78
N
Index
S
T
Safety instructions, 72
Scaling images, 39
Scanner
choosing location, 12
cleaning, 53
connecting, 14 to 15
installing software, 16 to 17
moving, 54
problems, 57 to 59
turning off, 13
turning on, 13
unpacking, 11
Scanning
color images, 39
documents with PaperPort Deluxe, 28 to 30
double-sided, 46
photos, 32 to 34
placing documents, 20
previewing scans, 37 to 38, 59
Start button, 35 to 36
text for editing, 8, 31 to 32
tips, 38 to 39
to a file, 21
with automatic document feeder, 46
Scanning Quality setting, 27
SCSI
connecting to, 15
interface specifications, 69
problems, 58
Service, 64 to 65
Software
installing, 16 to 17
problems, 60
uninstalling, 64
Specifications
automatic document feeder, 70
electrical, 68
environmental, 68
FireWire card, 69
scanner, 67 to 70
Start button, 35 to 36
Support, 64 to 65
System requirements, 48, 71
Target Size setting, 27, 34
Technical support, 64 to 65
Text scanning, 8, 31 to 32
Tone correction, 27
Transportation lock, 13, 54, 58
Transporting scanner, 54
Troubleshooting
automatic document feeder, 56, 60
image quality, 60 to 63
scanner, 57 to 59
software, 60
Turning off scanner, 13
Turning on scanner, 13
U
Uninstalling software, 64
Unpacking scanner, 11
Unsharp Mask Filter, 25, 28, 30
USB
connecting to, 14
interface specifications, 69
W
Warranty, 74 to 75
Index
79
80
Index
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